2020 Public Service Employee Survey Results for Canadian Radio-television and TeleCommunications Commission by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 34 0 19 3 0 0 79 21 36
2020 Not a person with a disability 49 42 2 6 1 0 0 92 6 353

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 81 14 0 3 2 0 0 94 6 36
2020 Not a person with a disability 71 20 4 3 1 1 0 92 4 353

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 39 6 16 2 0 0 76 18 36
2020 Not a person with a disability 45 37 10 6 2 0 1 82 8 353
2019 Person with a disability 35 29 12 24 0 0 0 64 24 17
2019 Not a person with a disability 49 37 5 7 2 0 0 86 9 365
2017 Person with a disability 63 22 7 0 7 0 0 85 7 13
2017 Not a person with a disability 46 33 7 9 5 0 0 79 14 334
2014 Person with a disability 47 35 6 12 0 0 0 82 12 15
2014 Not a person with a disability 46 33 7 10 4 0 0 79 14 307

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 28 14 10 3 0 0 73 13 36
2020 Not a person with a disability 46 34 10 6 1 1 1 82 7 353
2019 Person with a disability 22 43 12 17 5 0 0 66 23 18
2019 Not a person with a disability 46 40 8 4 2 0 0 87 6 368
2018 Person with a disability 21 58 0 13 8 0 0 79 21 14
2018 Not a person with a disability 36 46 10 6 1 0 1 82 8 340
2017 Person with a disability 14 55 16 7 7 0 0 69 15 13
2017 Not a person with a disability 41 36 10 10 2 0 0 78 12 334
2014 Person with a disability 41 29 18 12 0 0 0 71 12 15
2014 Not a person with a disability 30 43 12 7 6 1 2 74 14 307

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 25 13 10 3 0 0 74 14 34
2020 Not a person with a disability 53 33 8 3 2 0 1 87 5 350
2019 Person with a disability 22 44 17 12 5 0 0 66 17 18
2019 Not a person with a disability 51 36 8 4 1 0 0 88 5 365
2017 Person with a disability 53 40 0 0 7 0 0 93 7 13
2017 Not a person with a disability 56 31 7 4 2 0 0 87 6 334
2014 Person with a disability 35 35 18 12 0 0 0 70 12 15
2014 Not a person with a disability 46 38 10 4 1 0 0 84 6 307

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 11 6 17 8 3 0 69 25 36
2020 Not a person with a disability 58 28 8 5 1 0 0 86 6 354
2019 Person with a disability 42 29 5 18 6 0 0 70 25 17
2019 Not a person with a disability 61 27 7 4 1 1 0 89 5 367
2018 Person with a disability 70 22 0 0 8 0 0 92 8 14
2018 Not a person with a disability 63 24 5 5 2 0 1 88 7 338
2017 Person with a disability 53 33 0 7 7 0 0 85 15 13
2017 Not a person with a disability 53 30 7 3 4 0 1 85 8 334
2014 Person with a disability 41 24 12 18 0 0 6 69 19 15
2014 Not a person with a disability 44 32 11 8 5 0 0 76 13 305

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 31 14 8 2 0 0 75 11 36
2020 Not a person with a disability 49 35 11 4 1 0 0 84 5 353
2019 Person with a disability 57 26 6 5 6 0 0 83 11 18
2019 Not a person with a disability 46 38 6 6 4 0 0 84 10 367
2018 Person with a disability 49 37 7 0 8 0 0 85 8 14
2018 Not a person with a disability 42 40 9 6 3 0 0 82 9 338
2017 Person with a disability 38 55 0 7 0 0 0 93 7 13
2017 Not a person with a disability 34 46 11 6 3 0 0 80 9 332
2014 Person with a disability 41 41 12 6 0 0 0 82 6 15
2014 Not a person with a disability 39 39 12 5 4 0 0 78 9 307

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 19 10 9 8 3 0 72 17 36
2020 Not a person with a disability 43 38 9 6 3 0 0 81 10 353
2019 Person with a disability 49 6 11 27 6 0 0 55 33 18
2019 Not a person with a disability 37 39 10 8 5 1 0 77 13 366
2018 Person with a disability 50 7 16 13 15 0 0 57 28 14
2018 Not a person with a disability 37 39 11 7 6 0 0 76 13 337
2017 Person with a disability 38 6 24 16 16 0 0 44 32 13
2017 Not a person with a disability 35 38 15 6 5 0 0 74 11 333
2014 Person with a disability 24 53 18 0 6 0 0 76 6 15
2014 Not a person with a disability 33 34 12 12 7 0 0 68 20 306

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 35 5 9 6 0 0 80 14 36
2020 Not a person with a disability 44 40 9 6 1 0 0 84 8 351
2019 Person with a disability 23 44 5 11 17 0 0 67 29 18
2019 Not a person with a disability 37 42 9 9 2 0 0 80 11 365
2018 Person with a disability 28 51 0 13 8 0 0 79 21 14
2018 Not a person with a disability 36 45 10 6 3 0 0 81 8 339
2017 Person with a disability 32 43 9 9 7 0 0 75 16 13
2017 Not a person with a disability 36 44 10 7 3 0 0 80 10 334

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 29 15 0 3 0 0 82 3 35
2020 Not a person with a disability 62 32 4 2 1 0 0 94 3 349
2019 Person with a disability 50 39 6 0 6 0 0 89 6 18
2019 Not a person with a disability 51 38 4 4 2 0 0 90 6 364
2018 Person with a disability 62 30 0 8 0 0 0 92 8 14
2018 Not a person with a disability 58 38 3 1 1 0 0 96 1 339
2017 Person with a disability 44 49 0 0 7 0 0 93 7 13
2017 Not a person with a disability 50 39 6 2 2 0 0 90 4 334
2014 Person with a disability 59 24 12 0 6 0 0 82 6 15
2014 Not a person with a disability 47 38 8 5 1 1 0 85 6 307

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 17 16 15 2 0 0 67 17 36
2020 Not a person with a disability 46 35 9 6 3 1 0 82 10 353
2019 Person with a disability 50 11 22 5 11 0 0 61 17 18
2019 Not a person with a disability 44 34 8 10 4 0 0 78 14 366
2018 Person with a disability 34 23 20 16 8 0 0 57 24 14
2018 Not a person with a disability 39 39 12 7 3 0 0 78 10 337
2017 Person with a disability 14 46 9 15 16 0 0 60 31 13
2017 Not a person with a disability 37 40 13 6 4 0 0 77 10 334

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 22 20 0 2 3 0 77 3 36
2020 Not a person with a disability 56 35 7 2 1 0 0 90 3 351
2019 Person with a disability 59 28 0 0 12 0 0 88 12 17
2019 Not a person with a disability 57 32 6 3 1 0 0 90 4 365
2018 Person with a disability 41 51 8 0 0 0 0 92 0 14
2018 Not a person with a disability 53 36 7 3 1 0 0 89 4 336
2017 Person with a disability 62 31 0 7 0 0 0 93 7 13
2017 Not a person with a disability 51 38 7 3 1 0 0 89 4 333
2014 Person with a disability 64 36 0 0 0 0 0 100 0 15
2014 Not a person with a disability 58 30 8 3 0 0 0 88 3 307

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 28 10 8 2 0 0 79 11 36
2020 Not a person with a disability 45 38 10 5 2 0 0 83 7 351
2019 Person with a disability 39 28 6 10 17 0 0 67 27 18
2019 Not a person with a disability 44 37 10 6 3 0 0 81 9 366
2018 Person with a disability 20 64 0 16 0 0 0 84 16 14
2018 Not a person with a disability 43 37 8 7 4 0 1 81 11 335
2017 Person with a disability 35 40 9 0 16 0 0 75 16 13
2017 Not a person with a disability 44 38 8 6 4 0 0 82 10 333
2014 Person with a disability 35 47 6 6 6 0 0 82 12 15
2014 Not a person with a disability 33 42 10 9 6 0 0 75 15 306

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 30 12 8 2 0 0 78 10 36
2020 Not a person with a disability 47 33 10 5 4 0 0 81 9 353
2019 Person with a disability 28 38 17 5 11 0 0 67 17 18
2019 Not a person with a disability 47 32 12 6 4 0 0 79 10 367
2018 Person with a disability 42 28 0 22 8 0 0 70 30 14
2018 Not a person with a disability 43 35 11 7 4 0 0 79 11 333
2017 Person with a disability 44 40 0 9 7 0 0 84 16 13
2017 Not a person with a disability 44 34 11 7 4 0 0 79 11 331
2014 Person with a disability 35 47 6 6 6 0 0 82 12 15
2014 Not a person with a disability 41 33 9 11 5 0 0 74 16 307

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 28 6 8 8 0 0 78 16 35
2020 Not a person with a disability 46 38 10 4 2 0 0 84 6 354
2019 Person with a disability 38 33 6 5 18 0 0 71 23 18
2019 Not a person with a disability 45 40 10 3 1 0 1 87 3 364
2018 Person with a disability 37 33 15 9 7 0 0 70 16 14
2018 Not a person with a disability 41 36 15 5 2 0 0 78 7 339
2017 Person with a disability 44 34 7 7 7 0 0 78 15 13
2017 Not a person with a disability 38 43 10 4 4 0 0 82 8 332
2014 Person with a disability 41 41 12 6 0 0 0 82 6 15
2014 Not a person with a disability 37 40 11 7 4 1 0 78 11 307

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 23 10 6 2 3 0 81 9 36
2020 Not a person with a disability 50 38 9 3 1 0 0 87 4 354
2019 Person with a disability 67 21 6 0 6 0 0 88 6 18
2019 Not a person with a disability 53 33 7 5 1 0 0 86 7 368
2018 Person with a disability 64 28 0 0 8 0 0 92 8 14
2018 Not a person with a disability 46 39 9 5 1 0 0 85 7 337
2017 Person with a disability 36 47 9 0 7 0 0 84 7 13
2017 Not a person with a disability 43 42 8 4 3 0 0 85 7 332
2014 Person with a disability 41 41 6 12 0 0 0 82 12 15
2014 Not a person with a disability 45 37 12 3 3 0 0 82 6 306

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 33 11 17 6 0 0 66 23 36
2020 Not a person with a disability 43 38 12 5 3 0 0 80 8 354
2019 Person with a disability 54 11 17 12 6 0 0 66 18 18
2019 Not a person with a disability 49 36 10 3 1 0 0 86 4 363
2018 Person with a disability 63 28 9 0 0 0 0 91 0 14
2018 Not a person with a disability 45 38 12 4 1 0 0 83 5 340
2017 Person with a disability 37 31 25 7 0 0 0 68 7 13
2017 Not a person with a disability 48 36 9 3 2 0 1 86 5 334
2014 Person with a disability 23 41 30 6 0 0 0 64 6 15
2014 Not a person with a disability 34 39 16 9 2 0 0 73 11 306

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 3 11 59 20 6 0 2 26 14 35
2020 Not a person with a disability 4 15 37 28 15 1 1 43 19 352
2019 Person with a disability 12 22 18 43 6 0 0 48 34 18
2019 Not a person with a disability 5 14 38 30 13 1 1 43 19 367
2018 Person with a disability 0 29 41 31 0 0 0 31 29 14
2018 Not a person with a disability 4 16 34 29 15 0 1 45 20 338
2017 Person with a disability 9 39 13 31 7 0 0 39 48 13
2017 Not a person with a disability 6 17 38 22 14 1 3 36 24 331
2014 Person with a disability 6 30 35 17 12 0 0 29 36 15
2014 Not a person with a disability 8 24 41 17 8 1 1 26 33 306

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 3 17 9 35 28 3 5 69 22 36
2020 Not a person with a disability 2 7 15 39 36 1 1 76 9 351
2019 Person with a disability 23 0 29 32 16 0 0 48 23 18
2019 Not a person with a disability 1 7 23 40 26 2 1 68 8 365
2018 Person with a disability 7 21 24 28 21 0 0 49 28 14
2018 Not a person with a disability 4 7 28 38 21 1 2 61 11 339
2017 Person with a disability 0 24 13 55 7 0 0 62 24 13
2017 Not a person with a disability 4 12 34 26 17 2 4 46 18 331
2014 Person with a disability 6 6 41 18 29 0 0 46 12 15
2014 Not a person with a disability 5 8 21 36 23 3 3 63 14 307

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 0 17 42 28 12 0 0 40 17 35
2020 Not a person with a disability 8 13 30 28 19 2 0 48 21 353
2019 Person with a disability 6 12 33 32 17 0 0 49 18 18
2019 Not a person with a disability 6 17 31 28 16 2 1 45 23 364
2018 Person with a disability 16 29 26 15 15 0 0 29 45 14
2018 Not a person with a disability 8 14 34 27 15 1 1 43 23 338
2017 Person with a disability 30 15 31 16 7 0 0 24 45 13
2017 Not a person with a disability 9 15 32 23 15 1 3 40 25 332
2014 Person with a disability 12 23 35 23 6 0 0 29 36 15
2014 Not a person with a disability 11 22 33 20 10 1 3 31 34 307

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 6 5 36 34 17 0 2 52 11 36
2020 Not a person with a disability 3 8 33 34 20 0 1 55 12 350
2019 Person with a disability 6 17 38 22 17 0 0 39 22 18
2019 Not a person with a disability 2 9 34 33 21 1 1 55 11 364
2018 Person with a disability 0 14 29 32 25 0 0 57 14 13
2018 Not a person with a disability 2 10 36 35 15 0 1 51 12 339
2017 Person with a disability 15 7 46 17 16 0 0 33 21 13
2017 Not a person with a disability 5 9 32 32 19 0 3 52 14 328
2014 Person with a disability 6 24 35 12 23 0 0 35 30 15
2014 Not a person with a disability 8 18 37 25 9 1 2 35 27 305

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 20 14 17 28 3 5 49 36 36
2020 Not a person with a disability 6 15 26 28 22 2 1 51 22 351
2019 Person with a disability 17 11 16 28 22 5 0 53 30 18
2019 Not a person with a disability 5 15 29 24 22 1 3 48 21 366
2018 Person with a disability 7 22 42 15 15 0 0 29 29 14
2018 Not a person with a disability 5 17 33 24 18 1 1 43 23 338
2017 Person with a disability 23 7 29 16 24 0 0 40 30 13
2017 Not a person with a disability 8 16 26 24 19 1 5 46 26 331
2014 Person with a disability 12 35 12 17 23 0 0 41 47 15
2014 Not a person with a disability 14 25 32 15 9 2 2 25 41 306

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 11 19 34 16 0 8 55 25 36
2020 Not a person with a disability 5 7 25 31 30 2 2 63 12 353
2019 Person with a disability 6 11 17 27 28 5 6 62 19 18
2019 Not a person with a disability 4 12 24 29 24 3 4 57 17 364
2018 Person with a disability 9 28 25 14 24 0 0 38 36 13
2018 Not a person with a disability 6 13 32 24 21 1 2 47 20 338
2017 Person with a disability 25 0 20 39 7 9 0 51 28 13
2017 Not a person with a disability 8 17 25 26 19 1 4 47 27 331
2014 Person with a disability 6 12 36 18 29 0 0 47 18 15
2014 Not a person with a disability 4 10 24 33 19 6 4 58 16 307

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 9 39 30 9 0 2 40 20 36
2020 Not a person with a disability 4 11 32 26 22 3 1 51 16 352
2019 Person with a disability 6 17 33 27 11 0 6 41 24 18
2019 Not a person with a disability 4 13 30 31 18 2 2 52 18 367
2018 Person with a disability 15 0 64 13 8 0 0 21 15 14
2018 Not a person with a disability 4 12 37 28 16 2 1 45 17 338
2017 Person with a disability 21 25 24 15 15 0 0 29 46 13
2017 Not a person with a disability 8 13 34 24 16 3 3 42 22 333
2014 Person with a disability 0 41 35 11 12 0 0 23 41 15
2014 Not a person with a disability 10 13 38 23 10 3 2 34 25 307

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 6 31 28 16 0 2 45 23 36
2020 Not a person with a disability 3 12 34 29 21 1 1 50 16 352
2019 Person with a disability 11 18 27 22 22 0 0 45 29 18
2019 Not a person with a disability 2 9 26 36 24 1 2 61 12 366
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 27 20 8 14 5 0 56 23 36
2020 Not a person with a disability 30 30 18 4 3 9 6 71 9 352
2019 Person with a disability 16 11 21 29 12 5 6 31 45 18
2019 Not a person with a disability 29 29 21 8 3 6 5 65 12 365
2018 Person with a disability 37 22 0 34 0 7 0 63 37 14
2018 Not a person with a disability 27 35 15 9 5 7 2 68 16 339
2017 Person with a disability 22 21 34 9 0 7 7 50 10 13
2017 Not a person with a disability 31 33 12 8 6 7 3 71 15 333
2014 Person with a disability 35 35 24 0 6 0 0 70 6 15
2014 Not a person with a disability 25 31 15 8 9 7 6 64 18 307

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 17 8 5 17 0 0 70 22 36
2020 Not a person with a disability 58 28 7 4 3 1 0 86 7 352
2019 Person with a disability 28 21 23 17 12 0 0 49 29 18
2019 Not a person with a disability 52 29 8 7 4 0 0 81 11 366
2018 Person with a disability 29 34 7 30 0 0 0 63 30 14
2018 Not a person with a disability 49 30 8 8 4 1 0 79 12 337
2017 Person with a disability 54 15 0 7 16 7 0 75 25 13
2017 Not a person with a disability 50 29 7 7 5 2 0 81 12 333
2014 Person with a disability 47 30 12 6 6 0 0 76 12 15
2014 Not a person with a disability 44 28 8 11 8 1 0 73 19 306

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 28 11 6 5 0 0 77 11 36
2020 Not a person with a disability 60 30 6 2 1 0 0 91 3 352
2019 Person with a disability 44 27 6 17 6 0 0 71 23 18
2019 Not a person with a disability 54 35 7 3 1 0 0 89 4 367
2018 Person with a disability 37 33 7 24 0 0 0 70 24 14
2018 Not a person with a disability 52 35 8 5 1 0 0 86 6 339
2017 Person with a disability 62 31 0 7 0 0 0 93 7 13
2017 Not a person with a disability 52 33 7 5 2 1 0 86 7 334
2014 Person with a disability 53 41 0 0 6 0 0 94 6 15
2014 Not a person with a disability 43 38 6 8 4 0 0 82 12 307

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 21 13 6 5 0 3 75 12 36
2020 Not a person with a disability 55 34 7 2 1 1 0 90 3 353
2019 Person with a disability 39 32 17 5 6 0 0 71 11 18
2019 Not a person with a disability 51 36 7 4 1 0 0 87 6 368
2018 Person with a disability 21 47 0 25 0 7 0 73 27 14
2018 Not a person with a disability 46 41 8 3 2 0 0 86 5 338

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 30 17 14 2 2 0 65 17 36
2020 Not a person with a disability 52 24 11 2 2 6 4 83 5 352
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 30 5 6 0 0 3 89 6 36
2020 Not a person with a disability 60 24 9 4 1 1 1 86 5 349
2019 Person with a disability 56 22 0 5 12 0 5 82 18 18
2019 Not a person with a disability 57 25 11 3 1 1 2 85 4 368

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 64 8 11 6 8 0 3 75 14 36
2020 Not a person with a disability 54 28 11 4 2 0 1 83 6 353
2019 Person with a disability 49 17 22 6 6 0 0 66 12 18
2019 Not a person with a disability 49 30 10 6 4 1 0 80 10 368
2018 Person with a disability 42 28 15 16 0 0 0 70 16 14
2018 Not a person with a disability 43 38 8 7 2 0 1 82 10 337
2017 Person with a disability 41 28 16 15 0 0 0 69 15 13
2017 Not a person with a disability 42 36 11 6 4 1 1 79 10 334
2014 Person with a disability 41 41 18 0 0 0 0 82 0 15
2014 Not a person with a disability 41 31 12 8 5 1 1 74 13 307

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 65 13 6 2 8 6 0 83 11 36
2020 Not a person with a disability 62 19 9 5 3 1 1 83 8 350

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 64 13 6 9 5 3 0 79 15 36
2020 Not a person with a disability 54 31 6 5 2 0 1 86 7 352
2019 Person with a disability 50 21 6 11 12 0 0 71 23 18
2019 Not a person with a disability 54 30 8 6 2 1 0 84 8 365
2018 Person with a disability 51 16 9 10 14 0 0 67 24 13
2018 Not a person with a disability 47 34 8 6 3 0 1 83 9 335
2017 Person with a disability 60 24 9 0 7 0 0 84 7 13
2017 Not a person with a disability 49 33 7 6 3 1 1 83 10 333
2014 Person with a disability 35 47 12 6 0 0 0 82 6 15
2014 Not a person with a disability 44 31 10 8 5 0 1 76 14 307

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 48 52 36
2020 Not a person with a disability 45 55 354

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 11 11 6 0 5 9 80 7 36
2020 Not a person with a disability 60 20 5 1 1 3 10 92 2 354

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 65 16 8 6 5 0 0 81 11 36
2020 Not a person with a disability 63 24 6 4 2 0 1 88 6 353
2019 Person with a disability 55 11 10 6 17 0 0 67 23 18
2019 Not a person with a disability 60 23 9 6 2 0 0 83 8 367
2018 Person with a disability 63 7 15 0 16 0 0 70 16 14
2018 Not a person with a disability 53 28 8 7 3 0 1 82 10 338
2017 Person with a disability 53 9 31 0 7 0 0 62 7 13
2017 Not a person with a disability 54 29 7 5 5 0 1 84 10 334
2014 Person with a disability 41 47 6 6 0 0 0 88 6 15
2014 Not a person with a disability 49 28 8 6 8 1 1 78 14 307
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 35 15 6 6 6 0 72 12 36
2020 Not a person with a disability 46 31 7 8 3 5 1 81 11 354
2019 Person with a disability 22 43 17 6 12 0 0 66 18 18
2019 Not a person with a disability 33 40 10 9 3 5 1 77 13 367
2018 Person with a disability 29 21 29 15 0 7 0 54 16 14
2018 Not a person with a disability 37 38 12 8 2 2 0 78 10 339
2017 Person with a disability 47 28 0 9 16 0 0 75 25 13
2017 Not a person with a disability 28 36 17 9 5 5 1 68 15 333
2014 Person with a disability 19 56 0 0 19 6 0 80 20 14
2014 Not a person with a disability 23 45 14 6 7 5 0 71 14 307

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 42 6 12 8 3 0 74 20 36
2020 Not a person with a disability 44 34 9 8 3 2 1 80 11 353
2019 Person with a disability 17 49 11 6 18 0 0 66 23 18
2019 Not a person with a disability 38 37 11 9 3 2 0 77 12 365
2018 Person with a disability 37 26 7 16 15 0 0 63 30 14
2018 Not a person with a disability 37 37 12 8 3 2 0 76 11 338
2017 Person with a disability 46 29 0 0 25 0 0 75 25 13
2017 Not a person with a disability 29 37 17 11 5 2 0 67 16 334
2014 Person with a disability 41 18 18 18 6 0 0 58 24 15
2014 Not a person with a disability 26 42 15 8 8 0 0 68 16 307

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 47 14 8 3 3 0 74 12 36
2020 Not a person with a disability 36 38 12 7 3 4 0 77 10 353
2019 Person with a disability 22 39 11 11 12 6 0 64 24 18
2019 Not a person with a disability 31 38 16 8 2 4 0 72 11 367
2018 Person with a disability 37 26 7 22 0 8 0 69 24 14
2018 Not a person with a disability 31 38 18 7 2 3 0 72 10 337
2017 Person with a disability 31 38 6 16 9 0 0 69 25 13
2017 Not a person with a disability 24 36 17 11 3 7 1 66 16 334
2014 Person with a disability 29 29 18 18 6 0 0 58 24 15
2014 Not a person with a disability 19 41 21 9 5 5 0 63 15 306

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 37 11 19 6 3 0 63 26 36
2020 Not a person with a disability 35 39 14 7 4 1 0 74 11 354
2019 Person with a disability 16 43 23 0 18 0 0 59 18 18
2019 Not a person with a disability 24 39 17 11 6 2 0 65 18 364
2018 Person with a disability 29 21 7 15 29 0 0 50 43 14
2018 Not a person with a disability 24 42 18 10 5 2 0 67 15 339
2017 Person with a disability 16 29 31 7 16 0 0 46 24 13
2017 Not a person with a disability 23 36 17 13 7 4 0 62 21 334
2014 Person with a disability 23 23 23 18 12 0 0 47 30 15
2014 Not a person with a disability 18 39 19 14 8 2 0 58 23 307

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 68 18 9 5 0 0 0 86 5 36
2020 Not a person with a disability 51 27 15 5 1 0 0 78 6 353
2019 Person with a disability 50 39 12 0 0 0 0 88 0 18
2019 Not a person with a disability 47 33 12 4 1 2 1 82 6 366
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 50 12 8 0 0 0 80 8 36
2020 Not a person with a disability 40 44 11 5 1 0 0 84 5 353
2019 Person with a disability 28 50 17 0 0 6 0 82 0 18
2019 Not a person with a disability 38 43 12 5 2 1 0 82 6 366
2018 Person with a disability 34 43 8 8 7 0 0 77 15 14
2018 Not a person with a disability 34 46 12 8 0 0 0 80 8 338
2017 Person with a disability 36 55 9 0 0 0 0 91 0 13
2017 Not a person with a disability 37 44 10 6 2 2 1 82 8 334
2014 Person with a disability 47 29 18 0 6 0 0 76 6 15
2014 Not a person with a disability 43 48 7 1 1 0 0 91 2 307

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 64 9 11 0 2 0 80 11 36
2020 Not a person with a disability 33 44 13 7 2 1 0 78 9 352
2019 Person with a disability 22 44 29 0 0 6 0 70 0 18
2019 Not a person with a disability 21 44 20 9 3 3 0 66 13 366

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 26 9 11 3 8 0 75 15 36
2020 Not a person with a disability 36 35 15 7 4 3 1 74 11 354
2019 Person with a disability 44 27 11 12 0 6 0 75 12 18
2019 Not a person with a disability 33 32 15 12 5 2 1 67 17 366
2018 Person with a disability 21 44 22 7 7 0 0 65 13 14
2018 Not a person with a disability 32 38 14 10 3 3 1 72 14 339
2017 Person with a disability 24 45 7 7 9 7 0 75 18 13
2017 Not a person with a disability 33 36 12 9 5 3 1 72 15 334
2014 Person with a disability 18 53 12 0 12 6 0 75 13 15
2014 Not a person with a disability 40 33 9 7 7 3 0 76 15 307

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 27 23 8 0 6 0 67 9 36
2020 Not a person with a disability 39 40 13 4 2 2 0 80 6 353
2019 Person with a disability 28 44 17 6 6 0 0 71 12 18
2019 Not a person with a disability 35 35 19 7 1 2 0 72 9 364
2018 Person with a disability 21 21 37 21 0 0 0 42 21 14
2018 Not a person with a disability 28 47 15 6 2 1 0 76 8 336

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 11 19 15 28 11 0 31 48 36
2020 Not a person with a disability 26 23 16 9 9 13 3 59 21 352
2019 Person with a disability 16 10 11 22 29 10 0 30 57 18
2019 Not a person with a disability 21 19 24 13 9 11 3 47 26 365
2018 Person with a disability 7 29 0 34 30 0 0 36 64 14
2018 Not a person with a disability 16 20 21 14 9 15 5 45 29 339
2017 Person with a disability 15 14 25 6 40 0 0 29 46 13
2017 Not a person with a disability 15 24 17 13 12 16 3 48 31 334
2014 Person with a disability 6 29 18 30 18 0 0 35 48 15
2014 Not a person with a disability 13 16 20 15 15 17 4 37 37 307

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 44 11 6 2 8 0 79 9 36
2020 Not a person with a disability 38 38 11 6 5 2 1 77 11 353
2019 Person with a disability 33 27 6 17 17 0 0 60 34 18
2019 Not a person with a disability 31 40 14 9 5 1 0 72 14 367
2018 Person with a disability 7 50 29 8 7 0 0 57 15 14
2018 Not a person with a disability 29 40 16 8 6 1 0 70 14 338
2017 Person with a disability 32 35 9 24 0 0 0 68 24 13
2017 Not a person with a disability 31 42 10 6 7 3 0 76 14 332
2014 Person with a disability 11 53 6 12 6 6 6 73 21 15
2014 Not a person with a disability 32 37 14 9 7 1 0 70 16 306

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 38 9 19 14 8 0 54 37 36
2020 Not a person with a disability 30 26 19 11 10 1 3 59 22 354
2019 Person with a disability 28 33 5 5 23 0 5 65 30 18
2019 Not a person with a disability 25 30 12 15 13 2 3 58 29 367
2018 Person with a disability 29 29 8 7 15 13 0 67 24 14
2018 Not a person with a disability 23 34 13 11 15 1 4 60 27 338
2017 Person with a disability 6 39 14 9 32 0 0 45 41 13
2017 Not a person with a disability 23 33 13 11 16 2 2 58 28 333
2014 Person with a disability 0 46 30 0 18 0 6 49 19 15
2014 Not a person with a disability 19 29 14 19 14 2 3 51 34 307

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 25 14 5 6 6 5 72 12 36
2020 Not a person with a disability 56 19 12 4 3 1 4 79 8 353
2019 Person with a disability 39 27 6 6 18 0 6 69 25 18
2019 Not a person with a disability 58 23 10 4 2 1 3 84 6 367

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 22 14 2 2 3 5 79 5 36
2020 Not a person with a disability 66 17 8 3 1 1 5 87 5 354
2019 Person with a disability 61 10 5 0 6 12 6 86 7 18
2019 Not a person with a disability 61 20 10 4 2 1 3 84 5 365

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 70 9 5 3 5 0 8 85 9 36
2020 Not a person with a disability 76 9 2 3 2 3 5 93 6 353
2019 Person with a disability 49 17 5 6 17 0 6 70 24 18
2019 Not a person with a disability 76 7 5 4 2 3 4 89 6 361

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 23 6 2 5 0 8 86 8 36
2020 Not a person with a disability 80 7 3 0 0 1 8 96 1 350
2019 Person with a disability 39 21 11 6 6 6 11 72 14 18
2019 Not a person with a disability 81 5 2 1 0 0 11 97 1 367

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 37 9 8 2 6 0 79 11 36
2020 Not a person with a disability 34 44 14 5 3 2 0 78 7 354
2019 Person with a disability 39 21 17 11 12 0 0 60 23 18
2019 Not a person with a disability 31 48 12 5 1 1 1 81 7 366
2018 Person with a disability 26 29 13 16 16 0 0 55 32 14
2018 Not a person with a disability 34 38 17 5 4 1 1 73 9 338
2017 Person with a disability 27 33 31 9 0 0 0 60 9 13
2017 Not a person with a disability 29 42 14 7 4 3 0 74 11 334

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 48 11 9 2 2 0 78 11 36
2020 Not a person with a disability 42 39 11 4 2 1 0 82 6 352
2019 Person with a disability 33 27 17 5 12 0 6 64 18 18
2019 Not a person with a disability 38 41 12 5 2 3 0 82 6 362
2018 Person with a disability 29 47 0 24 0 0 0 76 24 14
2018 Not a person with a disability 44 39 8 5 2 1 0 84 7 338
2017 Person with a disability 39 29 15 18 0 0 0 68 18 13
2017 Not a person with a disability 42 41 9 5 1 2 0 84 6 334
2014 Person with a disability 29 41 6 18 6 0 0 70 24 15
2014 Not a person with a disability 43 38 9 2 4 2 0 83 7 307

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 50 14 3 2 0 0 81 5 36
2020 Not a person with a disability 43 33 11 6 2 5 0 80 9 354
2019 Person with a disability 28 43 6 0 6 6 11 86 7 18
2019 Not a person with a disability 39 40 11 5 2 3 1 81 7 365
2018 Person with a disability 36 43 7 8 0 7 0 84 9 14
2018 Not a person with a disability 41 37 13 5 2 3 0 80 7 340
2017 Person with a disability 53 21 7 9 0 9 0 82 10 13
2017 Not a person with a disability 37 40 11 3 4 5 0 82 7 334
2014 Person with a disability 29 47 0 6 12 6 0 81 19 15
2014 Not a person with a disability 49 37 6 3 3 3 0 89 6 307

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 42 20 0 2 5 0 76 3 36
2020 Not a person with a disability 38 34 14 5 2 6 1 77 8 354

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 21 17 8 8 8 3 62 18 36
2020 Not a person with a disability 47 32 8 5 3 4 1 83 8 351

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 17 11 6 5 0 0 78 11 36
2020 Not a person with a disability 61 31 3 3 1 0 0 92 5 352
2019 Person with a disability 55 22 11 0 6 0 6 82 6 18
2019 Not a person with a disability 59 31 6 3 1 0 0 90 4 363
2018 Person with a disability 57 26 9 0 8 0 0 83 8 14
2018 Not a person with a disability 56 36 5 2 1 0 0 92 3 338
2017 Person with a disability 51 16 24 0 9 0 0 68 9 13
2017 Not a person with a disability 53 35 5 5 2 1 0 89 6 334
2014 Person with a disability 41 35 6 12 6 0 0 76 18 15
2014 Not a person with a disability 49 39 4 4 5 0 0 88 9 306

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 19 20 3 2 0 0 75 5 36
2020 Not a person with a disability 63 26 8 1 2 0 0 89 4 353
2019 Person with a disability 56 32 0 0 6 0 6 94 6 18
2019 Not a person with a disability 60 27 7 2 3 0 0 87 5 364
2018 Person with a disability 70 13 9 0 8 0 0 83 8 14
2018 Not a person with a disability 58 26 10 3 2 1 0 85 5 338
2017 Person with a disability 45 29 25 0 0 0 0 75 0 13
2017 Not a person with a disability 49 32 10 6 2 1 0 82 8 333
2014 Person with a disability 53 18 18 0 12 0 0 70 12 15
2014 Not a person with a disability 45 36 7 7 5 0 0 82 11 307

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 25 14 6 2 0 0 78 8 36
2020 Not a person with a disability 58 29 9 1 2 0 0 87 3 353
2019 Person with a disability 61 28 0 0 6 0 6 94 6 18
2019 Not a person with a disability 54 32 6 6 2 0 0 87 7 364
2018 Person with a disability 63 20 9 8 0 0 0 83 8 14
2018 Not a person with a disability 53 31 10 5 1 0 0 85 6 338
2017 Person with a disability 38 29 15 9 9 0 0 68 18 13
2017 Not a person with a disability 47 35 11 5 2 0 0 81 7 334
2014 Person with a disability 59 12 12 6 12 0 0 70 18 15
2014 Not a person with a disability 41 38 10 5 5 0 0 79 11 307

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 14 17 14 2 6 0 65 18 36
2020 Not a person with a disability 54 24 13 4 3 3 0 80 7 353
2019 Person with a disability 51 21 5 17 0 0 6 76 18 18
2019 Not a person with a disability 48 31 9 6 4 2 1 81 10 367
2018 Person with a disability 47 15 9 21 8 0 0 62 29 14
2018 Not a person with a disability 49 26 11 7 3 3 1 78 11 339
2017 Person with a disability 29 13 40 0 0 18 0 52 0 13
2017 Not a person with a disability 42 25 15 9 4 4 0 70 14 333
2014 Person with a disability 41 23 12 12 12 0 0 64 24 15
2014 Not a person with a disability 42 27 15 7 6 3 1 72 13 307
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 28 40 32 36
2020 Not a person with a disability 18 48 34 354
2019 Person with a disability 28 39 34 18
2019 Not a person with a disability 24 41 35 368
2018 Person with a disability 28 57 16 14
2018 Not a person with a disability 26 41 34 339
2017 Person with a disability 25 23 52 13
2017 Not a person with a disability 31 36 32 334
2014 Person with a disability 53 23 23 15
2014 Not a person with a disability 23 45 33 307

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 10 30 39 11 0 10 10
2020 Not a person with a disability 12 24 50 5 1 8 64
2017 Not a person with a disability 12 22 47 5 8 6 105
2014 Not a person with a disability 22 26 41 5 9999 5 71
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 31 69 36
2020 Not a person with a disability 9 91 354
2019 Person with a disability 33 67 18
2019 Not a person with a disability 11 89 368
2018 Person with a disability 36 64 14
2018 Not a person with a disability 11 89 337

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 55 45 11
2020 Not a person with a disability 61 39 33

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 11
2020 Not a person with a disability 0 100 33

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 11
2020 Not a person with a disability 0 100 33

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 11
2020 Not a person with a disability 0 100 33

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 11
2020 Not a person with a disability 34 66 33

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 55 45 11
2020 Not a person with a disability 32 68 33

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 53 47 11
2020 Not a person with a disability 60 40 33

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 11
2020 Not a person with a disability 0 100 33

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 11
2020 Not a person with a disability 0 100 33

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 11
2020 Not a person with a disability 16 84 33

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 46 54 11
2020 Not a person with a disability 33 67 33

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 18 20 8 17 13 3 47 30 36
2020 Not a person with a disability 20 15 18 4 3 32 8 59 12 354
2019 Person with a disability 5 11 21 17 12 28 6 24 44 18
2019 Not a person with a disability 16 16 18 7 4 32 7 53 17 366
2018 Person with a disability 0 32 0 37 10 7 14 40 60 13
2018 Not a person with a disability 18 15 19 4 3 33 8 55 13 338
2017 Person with a disability 15 17 46 0 9 7 7 37 10 13
2017 Not a person with a disability 13 21 16 5 5 29 10 56 18 334
2014 Person with a disability 17 23 36 0 18 6 0 43 19 15
2014 Not a person with a disability 12 14 17 5 6 38 8 49 20 307

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 8 24 20 5 5 0 47 27 36
2020 Not a person with a disability 35 31 17 3 2 11 1 75 6 354
2019 Person with a disability 16 38 11 11 12 11 0 62 25 18
2019 Not a person with a disability 32 30 17 6 2 11 1 71 10 368
2018 Person with a disability 7 46 7 33 0 7 0 57 35 13
2018 Not a person with a disability 31 37 17 4 3 8 0 74 7 339
2017 Person with a disability 24 32 29 0 9 7 0 59 10 13
2017 Not a person with a disability 27 34 15 7 6 10 1 69 14 333
2014 Person with a disability 25 37 13 0 19 6 0 66 20 14
2014 Not a person with a disability 22 30 18 3 6 20 1 65 12 307
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 15 31 12 5 16 3 41 21 36
2020 Not a person with a disability 22 16 15 3 3 35 6 63 11 353
2019 Person with a disability 6 11 23 12 12 24 12 25 39 17
2019 Not a person with a disability 17 13 17 5 1 39 8 56 13 366
2018 Person with a disability 8 29 20 7 17 7 13 46 30 14
2018 Not a person with a disability 19 16 18 3 1 35 7 61 8 337
2017 Person with a disability 15 26 21 0 9 24 7 58 13 13
2017 Not a person with a disability 16 16 15 2 4 40 8 61 11 331
2014 Person with a disability 23 18 24 6 6 23 0 53 16 15
2014 Not a person with a disability 12 16 15 2 3 45 7 58 10 307

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 19 28 3 5 8 3 59 9 36
2020 Not a person with a disability 36 32 14 5 2 10 1 76 8 354
2019 Person with a disability 16 33 23 5 12 6 6 56 19 18
2019 Not a person with a disability 32 28 19 5 1 13 2 70 7 367
2018 Person with a disability 15 42 20 9 8 7 0 61 18 14
2018 Not a person with a disability 32 32 18 3 2 12 0 74 6 339
2017 Person with a disability 24 32 13 0 9 16 7 71 12 13
2017 Not a person with a disability 30 33 16 3 3 14 1 74 8 332
2014 Person with a disability 17 35 12 6 12 18 0 64 22 15
2014 Not a person with a disability 26 28 16 3 2 23 2 72 7 305
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 16 11 20 14 0 0 55 34 36
2020 Not a person with a disability 50 22 11 7 8 0 3 74 15 353

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 38 18 9 2 0 0 70 11 36
2020 Not a person with a disability 44 29 18 6 3 0 0 73 8 354
2019 Person with a disability 33 16 12 23 16 0 0 49 39 18
2019 Not a person with a disability 31 31 20 9 8 0 1 62 17 367
2018 Person with a disability 15 21 15 13 30 0 7 38 46 14
2018 Not a person with a disability 27 25 22 10 15 0 1 52 25 339
2017 Person with a disability 24 17 7 7 29 0 15 48 43 13
2017 Not a person with a disability 21 22 21 16 19 0 1 43 35 334

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 20 30 11 17 0 0 42 28 36
2020 Not a person with a disability 19 30 30 14 7 0 0 49 21 352
2019 Person with a disability 22 21 28 5 17 0 6 46 24 18
2019 Not a person with a disability 26 34 25 11 4 1 1 61 15 366
2018 Person with a disability 15 37 26 16 0 0 7 55 17 14
2018 Not a person with a disability 19 34 30 11 5 0 0 53 16 339
2017 Person with a disability 22 17 22 7 24 0 9 43 33 13
2017 Not a person with a disability 18 30 31 14 5 0 2 49 20 331

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 37 17 8 14 0 3 60 22 36
2020 Not a person with a disability 31 31 23 9 4 0 1 63 13 353
2019 Person with a disability 34 21 17 5 17 0 6 58 24 18
2019 Not a person with a disability 36 30 21 7 3 0 2 67 11 364
2018 Person with a disability 24 13 20 29 8 0 7 40 39 14
2018 Not a person with a disability 24 38 27 7 3 0 1 63 10 337
2017 Person with a disability 30 23 7 24 7 0 9 58 34 13
2017 Not a person with a disability 21 37 24 8 8 0 2 60 16 333

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 22 8 11 16 0 3 64 28 36
2020 Not a person with a disability 28 28 22 12 9 1 1 56 22 353
2019 Person with a disability 28 22 6 22 23 0 0 49 45 18
2019 Not a person with a disability 27 30 22 13 7 1 1 58 20 367
2018 Person with a disability 23 23 13 22 13 0 7 48 38 14
2018 Not a person with a disability 19 28 28 16 8 0 0 48 24 338
2017 Person with a disability 29 15 24 0 23 0 9 49 25 13
2017 Not a person with a disability 19 29 23 16 9 0 3 50 26 333

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 17 13 6 13 0 0 68 19 36
2020 Not a person with a disability 46 28 16 6 2 0 1 76 8 352
2019 Person with a disability 55 22 11 0 12 0 0 77 12 18
2019 Not a person with a disability 57 27 8 3 1 0 5 88 4 365
2018 Person with a disability 37 47 9 0 0 0 7 90 0 14
2018 Not a person with a disability 51 30 12 1 1 0 4 85 3 338
2017 Person with a disability 36 30 9 0 0 0 25 88 0 13
2017 Not a person with a disability 45 27 15 2 1 0 8 79 4 333

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 33 14 17 16 0 0 53 33 36
2020 Not a person with a disability 35 29 21 9 5 0 0 64 14 351
2019 Person with a disability 32 17 11 11 29 0 0 49 40 18
2019 Not a person with a disability 46 26 16 8 3 0 1 73 11 366
2018 Person with a disability 23 28 22 0 21 0 7 54 23 14
2018 Not a person with a disability 39 32 16 9 4 0 0 72 13 339
2017 Person with a disability 33 36 7 7 7 0 9 76 16 13
2017 Not a person with a disability 30 35 20 8 6 0 1 66 14 330

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 31 13 11 17 0 6 56 30 36
2020 Not a person with a disability 34 25 17 15 6 0 3 62 21 354

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 31 19 0 5 3 0 75 5 36
2020 Not a person with a disability 41 32 17 7 1 1 1 75 9 354
2019 Person with a disability 44 17 17 17 6 0 0 61 23 18
2019 Not a person with a disability 39 36 17 5 1 1 1 76 6 365
2018 Person with a disability 16 34 20 8 16 0 7 54 25 14
2018 Not a person with a disability 34 38 16 7 3 1 1 73 10 339
2017 Person with a disability 38 24 29 0 0 0 9 68 0 13
2017 Not a person with a disability 29 34 23 7 5 1 1 64 13 329

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 41 36 0 3 0 0 61 3 35
2020 Not a person with a disability 33 37 17 7 3 1 1 72 11 351
2019 Person with a disability 34 11 31 18 6 0 0 45 24 17
2019 Not a person with a disability 34 41 16 6 1 0 1 77 7 364
2018 Person with a disability 16 41 15 16 7 0 7 61 24 14
2018 Not a person with a disability 34 37 19 7 2 1 1 72 8 336
2017 Person with a disability 15 23 47 7 0 0 9 41 8 13
2017 Not a person with a disability 25 38 23 10 3 0 2 64 13 329

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 38 5 8 11 0 0 76 19 36
2020 Not a person with a disability 42 32 15 8 4 0 0 74 12 350
2019 Person with a disability 32 22 12 17 17 0 0 54 34 18
2019 Not a person with a disability 41 33 15 7 3 0 1 74 11 365
2018 Person with a disability 8 28 28 15 16 0 7 38 32 14
2018 Not a person with a disability 37 35 17 7 3 0 1 73 10 337
2017 Person with a disability 38 0 40 6 7 0 9 42 14 13
2017 Not a person with a disability 32 33 18 9 5 0 2 67 14 330

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 19 9 8 9 0 0 75 17 36
2020 Not a person with a disability 53 27 8 6 5 0 1 81 11 352
2019 Person with a disability 44 6 28 11 11 0 0 50 23 18
2019 Not a person with a disability 52 25 11 5 6 0 1 77 11 362

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 28 16 6 10 0 3 66 17 36
2020 Not a person with a disability 28 33 22 11 5 0 0 62 16 354

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 49 11 13 3 0 6 71 17 35
2020 Not a person with a disability 35 39 16 7 2 0 1 74 9 352
2019 Person with a disability 35 17 24 18 6 0 0 52 24 17
2019 Not a person with a disability 46 33 13 6 2 0 1 79 8 363
2018 Person with a disability 36 23 22 7 7 0 7 62 14 14
2018 Not a person with a disability 36 35 21 4 2 1 1 72 6 338
2017 Person with a disability 7 21 49 0 14 0 9 31 15 13
2017 Not a person with a disability 32 37 20 7 2 1 2 71 9 330

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 35 8 10 11 0 3 70 22 36
2020 Not a person with a disability 58 25 11 3 1 0 2 84 5 351
2019 Person with a disability 55 6 12 10 18 0 0 60 28 18
2019 Not a person with a disability 58 25 10 2 3 0 2 84 5 361
2018 Person with a disability 37 13 43 0 0 0 7 54 0 14
2018 Not a person with a disability 56 21 13 4 2 1 2 80 6 337
2017 Person with a disability 78 0 13 0 0 0 9 86 0 13
2017 Not a person with a disability 58 23 9 6 2 0 2 82 9 333

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 29 8 14 5 0 0 73 19 36
2020 Not a person with a disability 41 31 17 7 3 0 1 73 10 350

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 28 6 2 5 0 6 86 8 36
2020 Not a person with a disability 78 9 6 1 0 0 6 93 1 352
2019 Person with a disability 54 22 0 6 12 0 6 81 19 18
2019 Not a person with a disability 78 9 1 1 1 0 10 97 2 363
2018 Person with a disability 37 26 7 16 8 0 7 68 25 14
2018 Not a person with a disability 78 12 4 0 1 0 5 95 1 338

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 14 14 3 8 0 0 75 11 36
2020 Not a person with a disability 77 9 5 3 2 0 4 90 5 351
2019 Person with a disability 47 12 23 0 19 0 0 59 19 17
2019 Not a person with a disability 72 11 6 3 3 1 2 86 7 368
2018 Person with a disability 29 37 13 0 8 0 13 76 9 14
2018 Not a person with a disability 72 12 7 2 4 0 3 87 6 337
2017 Person with a disability 60 6 9 7 0 0 18 80 9 13
2017 Not a person with a disability 71 14 4 5 3 1 2 88 8 332

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 37 14 6 2 0 0 78 8 36
2020 Not a person with a disability 69 17 7 3 1 0 2 89 4 353
2019 Person with a disability 52 19 17 12 0 0 0 71 12 17
2019 Not a person with a disability 58 26 9 4 2 0 1 85 6 367
2018 Person with a disability 24 28 41 0 0 0 7 56 0 13
2018 Not a person with a disability 51 26 15 3 3 0 1 79 6 336
2017 Person with a disability 55 21 15 0 0 0 9 83 0 13
2017 Not a person with a disability 52 27 13 2 3 1 2 81 5 331

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 63 14 8 6 8 0 0 78 14 35
2020 Not a person with a disability 69 15 6 4 3 1 3 86 8 352
2019 Person with a disability 47 0 14 19 21 0 0 47 40 15
2019 Not a person with a disability 62 20 8 6 4 0 1 83 9 362
2018 Person with a disability 23 33 23 16 0 0 7 59 17 14
2018 Not a person with a disability 56 20 13 5 5 0 2 77 10 337
2017 Person with a disability 37 38 9 0 7 0 9 82 8 13
2017 Not a person with a disability 61 19 8 6 4 1 2 82 10 330

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 15 0 0 2 0 31 96 4 36
2020 Not a person with a disability 64 13 4 2 1 0 16 92 4 353
2019 Person with a disability 47 0 0 0 0 0 53 100 0 17
2019 Not a person with a disability 55 17 6 2 1 1 18 90 3 364
2018 Person with a disability 44 21 0 0 0 0 35 100 0 14
2018 Not a person with a disability 53 16 5 2 1 0 23 90 3 333
2017 Person with a disability 69 16 0 0 0 0 15 100 0 13
2017 Not a person with a disability 49 14 8 2 1 1 24 85 5 332

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 66 14 9 0 2 0 8 88 3 36
2020 Not a person with a disability 73 17 4 0 1 0 5 95 1 354
2019 Person with a disability 64 18 6 0 0 0 12 93 0 17
2019 Not a person with a disability 72 17 5 1 1 0 4 93 2 364
2018 Person with a disability 42 29 0 0 0 0 29 100 0 14
2018 Not a person with a disability 70 17 5 2 1 1 5 92 3 335
2017 Person with a disability 76 7 7 0 0 0 9 92 0 13
2017 Not a person with a disability 69 18 5 1 0 0 8 94 1 331

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 75 6 9 0 2 0 8 88 3 36
2020 Not a person with a disability 81 10 3 2 1 1 1 93 3 353
2019 Person with a disability 64 6 0 6 12 0 12 79 21 17
2019 Not a person with a disability 82 8 3 1 2 0 3 93 4 366
2018 Person with a disability 57 0 0 0 8 0 35 88 12 14
2018 Not a person with a disability 75 12 3 3 3 0 4 90 6 337
2017 Person with a disability 84 7 0 0 0 0 9 100 0 13
2017 Not a person with a disability 74 11 4 3 2 0 6 91 5 333

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 29 23 6 9 2 0 62 15 36
2020 Not a person with a disability 46 34 12 4 1 0 2 83 6 354
2019 Person with a disability 35 18 24 0 17 0 6 56 18 17
2019 Not a person with a disability 52 26 16 3 1 0 2 80 4 366
2018 Person with a disability 29 37 7 13 15 0 0 66 28 14
2018 Not a person with a disability 48 28 17 3 2 0 2 77 6 336
2017 Person with a disability 57 6 21 7 0 0 9 69 8 13
2017 Not a person with a disability 48 31 13 3 2 0 2 81 6 332

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 44 14 8 6 0 0 73 14 36
2020 Not a person with a disability 29 40 23 5 2 1 0 70 7 354

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 32 32 19 8 0 0 41 27 35
2020 Not a person with a disability 14 38 37 9 2 0 0 52 11 353
2019 Person with a disability 22 22 22 16 17 0 0 44 34 18
2019 Not a person with a disability 20 37 33 8 1 0 0 58 9 368
2018 Person with a disability 23 7 48 7 16 0 0 29 23 14
2018 Not a person with a disability 17 32 40 9 2 0 0 49 11 340
2017 Person with a disability 24 16 29 31 0 0 0 40 31 13
2017 Not a person with a disability 11 34 41 10 4 1 0 45 14 333

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 28 38 15 5 0 0 20 42 36
2020 Not a person with a disability 5 17 39 28 10 0 0 39 22 353
2019 Person with a disability 22 17 38 17 6 0 0 23 39 18
2019 Not a person with a disability 4 12 39 28 17 0 0 45 17 366
2018 Person with a disability 23 9 39 15 15 0 0 29 32 14
2018 Not a person with a disability 3 15 41 25 16 0 0 41 18 336
2017 Person with a disability 15 9 43 8 25 0 0 33 24 13
2017 Not a person with a disability 4 15 40 30 11 0 0 42 19 333

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 30 8 5 3 3 0 83 8 36
2020 Not a person with a disability 49 38 9 2 1 2 0 88 3 353
2019 Person with a disability 28 39 6 11 18 0 0 66 28 18
2019 Not a person with a disability 36 42 15 3 2 2 1 80 5 368
2018 Person with a disability 28 41 7 17 8 0 0 68 25 14
2018 Not a person with a disability 41 40 12 5 1 1 0 82 6 339
2017 Person with a disability 32 38 7 16 0 6 0 75 17 13
2017 Not a person with a disability 35 46 9 5 2 2 0 83 8 334

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 27 14 8 11 5 0 65 20 36
2020 Not a person with a disability 43 34 14 6 2 1 0 78 8 353

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 18 3 8 17 0 0 72 25 36
2020 Not a person with a disability 46 27 12 10 4 1 0 74 14 352

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 67 11 11 0 11 0 0 78 11 36
2020 Not a person with a disability 56 28 8 3 2 2 1 87 5 352

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 19 8 14 11 3 0 66 26 36
2020 Not a person with a disability 42 35 14 5 2 1 0 78 8 353
2019 Person with a disability 17 33 10 17 23 0 0 50 40 18
2019 Not a person with a disability 37 40 14 7 2 1 0 77 8 368
2018 Person with a disability 15 47 13 0 25 0 0 62 25 14
2018 Not a person with a disability 35 39 18 5 3 1 0 74 8 340
2017 Person with a disability 33 14 29 7 16 0 0 47 24 13
2017 Not a person with a disability 25 44 19 6 4 2 0 71 10 334

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 64 16 8 8 3 0 0 81 11 36
2020 Not a person with a disability 50 37 9 5 0 0 0 86 5 354

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 28 11 2 6 0 0 81 8 36
2020 Not a person with a disability 44 38 11 5 2 1 0 83 6 353

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 32 15 12 0 3 0 72 12 34
2020 Not a person with a disability 44 37 9 5 1 1 2 85 6 352

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 20 9 2 6 0 5 82 8 36
2020 Not a person with a disability 56 31 8 2 1 1 2 89 3 353

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 92 0 5 0 0 3 0 95 0 36
2020 Not a person with a disability 78 18 3 1 0 0 1 96 1 353

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 64 33 3 0 0 0 0 97 0 36
2020 Not a person with a disability 62 28 7 2 0 0 0 91 2 354

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 13 3 18 10 0 0 69 28 36
2020 Not a person with a disability 59 25 8 6 2 0 0 84 7 353

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 22 3 5 8 0 0 83 14 36
2020 Not a person with a disability 68 25 5 0 1 0 0 93 1 353
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 18 82 36
2020 Not a person with a disability 5 95 352

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 39 61 36
2020 Not a person with a disability 6 94 351
2019 Person with a disability 68 32 18
2019 Not a person with a disability 12 88 367
2017 Person with a disability 58 42 13
2017 Not a person with a disability 16 84 332
2014 Person with a disability 53 47 15
2014 Not a person with a disability 11 89 307

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 100 0 14
2020 Not a person with a disability 14 86 23

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 92 8 14
2020 Not a person with a disability 84 16 23
2019 Person with a disability 92 8 12
2019 Not a person with a disability 74 26 45
2017 Not a person with a disability 82 18 56
2014 Not a person with a disability 65 35 32

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 23 8 8 0 0 0 84 8 13
2020 Not a person with a disability 40 50 5 5 0 0 0 90 5 19
2019 Person with a disability 54 27 0 18 0 0 0 82 18 11
2019 Not a person with a disability 60 27 6 3 0 3 0 90 3 32
2017 Not a person with a disability 61 23 7 9 0 0 0 85 9 46
2014 Not a person with a disability 57 34 8 0 0 0 0 92 0 23

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 13 6 12 7 3 0 74 20 36
2020 Not a person with a disability 55 29 9 2 1 2 3 87 3 352
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 59 13 0 68 32 36
2020 Not a person with a disability 28 62 10 0 69 31 354

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 62 38 10
2020 Not a person with a disability 49 51 99

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 30 8 19 0 0 0 73 19 10
2020 Not a person with a disability 20 27 20 14 11 1 8 51 27 99

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 0 18 21 18 0 21 28 50 10
2020 Not a person with a disability 14 18 16 20 24 1 7 35 47 99

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 15 5 17 15 0 8 61 34 36
2020 Not a person with a disability 51 18 12 6 4 1 8 76 11 354
2019 Person with a disability 43 0 11 17 23 0 6 46 43 18
2019 Not a person with a disability 42 19 14 9 7 1 8 67 17 364
2018 Person with a disability 29 7 7 0 30 0 28 49 42 14
2018 Not a person with a disability 39 13 15 12 11 2 8 58 26 339
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