2020 Public Service Employee Survey Results for Canadian Radio-television and TeleCommunications Commission by Question 106. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 42 45 6 4 2 0 0 88 6 132
2020 CO-02 40 52 5 0 3 0 0 92 3 63
2020 CO-03 39 37 13 8 3 0 0 76 11 38

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 72 18 5 3 2 1 0 91 5 131
2020 CO-02 73 18 3 5 2 0 0 90 6 62
2020 CO-03 66 18 11 0 3 3 0 86 3 38
2017 CO 57 27 7 7 1 1 0 85 8 123
2017 CO-01 52 35 4 8 0 0 0 87 8 23
2017 CO-02 60 22 7 9 1 0 0 82 10 66
2017 CO-03 52 31 10 3 0 3 0 86 4 29
2014 CO 67 21 6 4 0 2 0 90 4 119
2014 CO-01 64 23 9 0 0 5 0 90 0 22
2014 CO-02 74 17 5 3 0 0 0 91 3 58
2014 CO-03 58 23 6 10 0 3 0 83 10 31

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 40 40 12 7 1 0 1 80 8 131
2020 CO-02 35 46 13 3 2 0 2 82 5 63
2020 CO-03 34 37 18 11 0 0 0 71 11 38
2019 CO 44 40 3 10 3 0 0 84 13 126
2019 CO-02 46 39 2 12 2 0 0 84 14 57
2019 CO-03 41 41 6 9 3 0 0 82 12 34
2017 CO 46 33 7 8 6 0 0 79 14 123
2017 CO-01 39 35 9 9 9 0 0 74 17 23
2017 CO-02 52 30 6 6 6 0 0 82 12 66
2017 CO-03 41 38 7 14 0 0 0 79 14 29
2014 CO 45 35 8 7 4 0 0 81 11 119
2014 CO-01 32 59 0 5 5 0 0 91 9 22
2014 CO-02 55 28 10 3 3 0 0 83 7 58
2014 CO-03 39 26 13 16 6 0 0 65 23 31

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 36 42 11 8 1 1 1 79 9 132
2020 CO-02 38 40 10 11 0 0 2 79 11 63
2020 CO-03 32 45 13 5 3 3 0 78 8 38
2019 CO 37 45 7 7 4 0 0 82 11 127
2019 CO-02 38 45 10 5 2 0 0 83 7 58
2019 CO-03 32 50 6 6 6 0 0 82 12 34
2018 CO 20 52 13 11 2 0 1 73 14 141
2018 CO-02 20 52 17 8 1 0 1 73 9 75
2018 CO-03 17 60 7 13 3 0 0 77 17 30
2017 CO 31 42 12 10 4 0 0 73 14 123
2017 CO-01 17 39 13 26 4 0 0 57 30 23
2017 CO-02 38 35 15 9 3 0 0 73 12 66
2017 CO-03 28 59 7 3 3 0 0 86 7 29
2014 CO 25 45 13 14 3 0 0 70 18 119
2014 CO-01 9 41 18 18 14 0 0 50 32 22
2014 CO-02 31 50 7 12 0 0 0 81 12 58
2014 CO-03 26 42 16 13 3 0 0 68 16 31

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 52 34 8 4 2 0 0 86 5 132
2020 CO-02 51 38 5 5 2 0 0 89 6 63
2020 CO-03 45 37 13 3 3 0 0 82 5 38
2019 CO 46 39 8 5 2 0 0 86 6 127
2019 CO-02 41 40 12 5 2 0 0 81 7 58
2019 CO-03 50 38 6 6 0 0 0 88 6 34
2017 CO 52 31 8 4 5 1 0 83 9 123
2017 CO-01 44 48 0 4 4 0 0 91 9 23
2017 CO-02 51 28 10 3 6 1 0 80 9 66
2017 CO-03 62 24 3 7 3 0 0 86 10 29
2014 CO 46 36 12 6 0 0 0 82 6 119
2014 CO-01 36 32 18 14 0 0 0 68 14 22
2014 CO-02 45 45 7 3 0 0 0 90 3 58
2014 CO-03 55 26 13 6 0 0 0 81 6 31

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 51 32 7 8 3 0 0 83 11 132
2020 CO-02 51 33 6 5 5 0 0 84 10 63
2020 CO-03 53 26 11 8 3 0 0 79 11 38
2019 CO 59 26 6 7 2 0 0 85 9 126
2019 CO-02 61 26 0 11 2 0 0 88 12 57
2019 CO-03 50 29 15 3 3 0 0 79 6 34
2018 CO 54 29 6 9 2 0 1 83 11 140
2018 CO-02 52 31 3 11 3 0 1 84 14 75
2018 CO-03 57 27 13 3 0 0 0 83 3 30
2017 CO 45 39 5 5 6 0 1 85 11 123
2017 CO-01 44 30 9 9 4 0 4 77 13 23
2017 CO-02 47 36 6 3 7 0 0 84 10 66
2017 CO-03 38 52 0 7 3 0 0 90 10 29
2014 CO 41 29 17 8 5 0 0 71 13 119
2014 CO-01 41 23 23 14 0 0 0 64 14 22
2014 CO-02 50 28 16 3 3 0 0 78 7 58
2014 CO-03 23 35 19 10 13 0 0 58 23 31

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 45 39 11 5 1 0 0 83 6 132
2020 CO-02 51 33 10 5 2 0 0 84 6 63
2020 CO-03 45 39 11 5 0 0 0 84 5 38
2019 CO 47 35 6 7 4 0 0 83 11 127
2019 CO-02 47 36 7 5 5 0 0 83 10 58
2019 CO-03 50 35 6 9 0 0 0 85 9 34
2018 CO 38 41 12 6 2 0 0 79 9 140
2018 CO-02 34 45 11 7 4 0 0 78 11 74
2018 CO-03 53 30 13 3 0 0 0 83 3 30
2017 CO 34 42 13 8 2 0 0 76 11 122
2017 CO-01 22 44 17 9 9 0 0 65 17 23
2017 CO-02 32 45 14 9 0 0 0 77 9 65
2017 CO-03 45 34 10 7 3 0 0 79 10 29
2014 CO 34 46 13 5 2 0 0 80 7 119
2014 CO-01 32 41 14 9 5 0 0 73 14 22
2014 CO-02 35 48 12 3 2 0 0 83 5 58
2014 CO-03 26 48 19 6 0 0 0 74 6 31

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 37 42 9 7 5 0 0 80 11 132
2020 CO-02 41 44 5 6 3 0 0 86 10 63
2020 CO-03 26 45 13 8 8 0 0 71 16 38
2019 CO 35 34 12 13 6 1 0 69 19 127
2019 CO-02 40 33 12 9 7 0 0 72 16 58
2019 CO-03 18 44 12 15 9 3 0 64 24 34
2018 CO 26 40 15 11 8 0 0 67 18 141
2018 CO-02 23 41 16 11 9 0 0 64 20 75
2018 CO-03 33 37 10 10 10 0 0 70 20 30
2017 CO 33 36 15 8 7 0 0 69 15 122
2017 CO-01 32 23 18 23 4 0 0 55 27 22
2017 CO-02 33 39 13 6 9 0 0 72 15 66
2017 CO-03 34 38 17 3 7 0 0 72 10 29
2014 CO 27 35 19 12 6 1 0 63 18 119
2014 CO-01 36 36 9 14 5 0 0 73 18 22
2014 CO-02 28 34 19 10 7 2 0 63 18 58
2014 CO-03 13 39 26 16 6 0 0 52 23 31

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 38 40 10 11 2 0 0 78 12 132
2020 CO-02 41 41 6 10 2 0 0 83 11 63
2020 CO-03 29 45 8 16 3 0 0 74 18 38
2019 CO 32 46 8 11 3 0 0 78 14 126
2019 CO-02 35 40 9 14 2 0 0 75 16 57
2019 CO-03 21 56 9 12 3 0 0 76 15 34
2018 CO 23 55 11 6 4 0 0 79 10 141
2018 CO-02 20 57 12 7 4 0 0 77 11 75
2018 CO-03 30 50 13 3 3 0 0 80 7 30
2017 CO 31 44 11 9 5 0 0 75 14 123
2017 CO-01 17 39 22 4 17 0 0 57 22 23
2017 CO-02 34 42 10 12 1 0 0 76 13 66
2017 CO-03 38 45 7 7 3 0 0 83 10 29

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 57 38 2 3 1 0 0 95 4 130
2020 CO-02 56 43 0 0 2 0 0 98 2 61
2020 CO-03 55 34 5 5 0 0 0 89 5 38
2019 CO 51 40 5 2 2 0 0 90 5 126
2019 CO-02 57 33 5 2 3 0 0 90 5 58
2019 CO-03 41 56 0 3 0 0 0 97 3 34
2018 CO 57 40 2 1 1 0 0 96 1 141
2018 CO-02 53 41 4 1 0 0 0 95 1 75
2018 CO-03 63 37 0 0 0 0 0 100 0 30
2017 CO 48 43 5 1 3 0 0 91 4 123
2017 CO-01 31 57 4 0 9 0 0 87 9 23
2017 CO-02 52 39 6 1 1 0 0 91 3 66
2017 CO-03 52 41 3 0 3 0 0 93 3 29
2014 CO 47 41 8 3 2 0 0 88 4 119
2014 CO-01 50 27 14 9 0 0 0 77 9 22
2014 CO-02 47 43 5 2 3 0 0 90 5 58
2014 CO-03 32 58 10 0 0 0 0 90 0 31

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 41 39 10 7 3 0 0 80 10 132
2020 CO-02 44 40 10 5 2 0 0 84 6 63
2020 CO-03 42 39 8 5 5 0 0 82 11 38
2019 CO 40 29 13 15 3 0 0 69 18 126
2019 CO-02 43 26 14 14 3 0 0 69 17 58
2019 CO-03 39 33 9 15 3 0 0 73 18 33
2018 CO 31 36 19 11 3 0 0 67 14 140
2018 CO-02 31 37 17 11 4 0 0 68 15 75
2018 CO-03 40 27 20 13 0 0 0 67 13 30
2017 CO 30 44 10 12 5 0 0 73 17 123
2017 CO-01 13 52 9 22 4 0 0 65 26 23
2017 CO-02 37 36 9 12 6 0 0 73 18 66
2017 CO-03 31 48 14 3 3 0 0 79 7 29

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 52 38 8 1 1 0 0 90 2 132
2020 CO-02 57 30 10 2 2 0 0 87 3 63
2020 CO-03 53 42 5 0 0 0 0 95 0 38
2019 CO 58 31 6 3 2 0 0 89 6 125
2019 CO-02 56 32 5 5 2 0 0 88 7 57
2019 CO-03 61 36 0 0 3 0 0 97 3 33
2018 CO 50 39 10 1 0 0 0 88 1 139
2018 CO-02 48 37 12 3 0 0 0 85 3 75
2018 CO-03 66 28 7 0 0 0 0 93 0 29
2017 CO 46 40 9 4 2 0 0 85 6 123
2017 CO-01 48 39 4 9 0 0 0 87 9 23
2017 CO-02 43 42 10 3 1 0 0 85 4 66
2017 CO-03 45 38 10 3 3 0 0 83 7 29
2014 CO 53 34 11 2 0 0 0 87 2 119
2014 CO-01 50 32 14 5 0 0 0 82 5 22
2014 CO-02 45 45 10 0 0 0 0 90 0 58
2014 CO-03 58 26 13 3 0 0 0 84 3 31

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 44 38 9 6 3 0 0 82 9 132
2020 CO-02 43 35 13 6 3 0 0 78 10 63
2020 CO-03 45 42 8 3 3 0 0 87 5 38
2019 CO 44 39 6 7 3 0 0 83 10 126
2019 CO-02 50 34 9 3 3 0 0 84 7 58
2019 CO-03 33 45 6 12 3 0 0 79 15 33
2018 CO 39 43 6 6 5 0 0 82 11 140
2018 CO-02 35 42 5 11 7 0 0 77 18 74
2018 CO-03 50 30 13 3 3 0 0 80 7 30
2017 CO 43 40 6 6 5 0 0 82 11 123
2017 CO-01 31 52 4 8 4 0 0 83 13 23
2017 CO-02 48 30 10 6 6 0 0 78 12 66
2017 CO-03 38 52 0 7 3 0 0 90 10 29
2014 CO 32 41 12 12 3 0 0 73 15 119
2014 CO-01 27 18 27 18 9 0 0 46 27 22
2014 CO-02 26 48 9 14 3 0 0 74 17 58
2014 CO-03 32 55 6 6 0 0 0 87 6 31

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 43 35 10 8 4 0 1 79 11 132
2020 CO-02 44 33 10 8 3 0 2 79 11 63
2020 CO-03 39 37 11 5 8 0 0 76 13 38
2019 CO 44 35 13 3 6 0 0 79 9 127
2019 CO-02 47 31 12 2 9 0 0 78 10 58
2019 CO-03 32 44 15 3 6 0 0 76 9 34
2018 CO 36 39 12 10 3 0 0 75 13 138
2018 CO-02 28 43 14 12 3 0 0 72 15 74
2018 CO-03 48 31 3 14 3 0 0 79 17 29
2017 CO 39 32 13 9 6 1 0 71 16 122
2017 CO-01 41 32 14 5 9 0 0 73 13 22
2017 CO-02 42 28 15 9 4 1 0 71 14 66
2017 CO-03 31 34 10 14 10 0 0 66 24 29
2014 CO 34 42 8 13 4 0 0 76 17 119
2014 CO-01 32 27 14 18 9 0 0 59 27 22
2014 CO-02 33 50 5 9 3 0 0 83 12 58
2014 CO-03 26 45 10 19 0 0 0 71 19 31

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 39 44 6 7 3 0 1 84 10 131
2020 CO-02 40 47 5 5 2 0 2 89 7 62
2020 CO-03 37 39 8 13 3 0 0 76 16 38
2019 CO 42 42 10 4 2 0 0 84 6 126
2019 CO-02 47 43 9 0 2 0 0 90 2 58
2019 CO-03 39 45 6 6 3 0 0 85 9 33
2018 CO 35 40 16 6 2 0 0 76 9 141
2018 CO-02 36 41 15 7 1 0 0 77 8 75
2018 CO-03 37 33 23 7 0 0 0 70 7 30
2017 CO 35 42 13 6 5 0 0 77 10 123
2017 CO-01 26 39 17 13 4 0 0 65 17 23
2017 CO-02 36 40 13 4 6 0 0 76 10 66
2017 CO-03 34 48 10 3 3 0 0 83 7 29
2014 CO 32 45 10 10 2 2 0 78 12 119
2014 CO-01 32 23 14 18 5 9 0 60 25 22
2014 CO-02 36 57 3 2 2 0 0 93 3 58
2014 CO-03 19 39 23 19 0 0 0 58 19 31

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 50 36 8 5 1 0 0 86 5 132
2020 CO-02 59 27 10 3 2 0 0 86 5 63
2020 CO-03 39 45 8 8 0 0 0 84 8 38
2019 CO 54 32 6 6 2 0 0 86 8 127
2019 CO-02 53 36 5 2 3 0 0 90 5 58
2019 CO-03 50 32 9 9 0 0 0 82 9 34
2018 CO 43 40 10 6 1 0 0 83 7 141
2018 CO-02 43 40 7 9 1 0 0 83 11 75
2018 CO-03 50 30 17 3 0 0 0 80 3 30
2017 CO 38 45 9 5 3 0 0 83 8 123
2017 CO-01 35 52 4 0 9 0 0 87 9 23
2017 CO-02 36 45 12 6 1 0 0 81 7 66
2017 CO-03 41 45 3 7 3 0 0 86 10 29
2014 CO 44 33 16 6 2 0 0 76 8 119
2014 CO-01 46 14 27 14 0 0 0 59 14 22
2014 CO-02 41 40 14 3 2 0 0 81 5 58
2014 CO-03 32 42 16 6 3 0 0 74 10 31

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 40 36 14 6 3 0 0 77 9 132
2020 CO-02 43 40 14 0 3 0 0 83 3 63
2020 CO-03 29 32 18 18 3 0 0 61 21 38
2019 CO 50 33 11 3 3 0 0 83 6 126
2019 CO-02 50 38 9 2 2 0 0 88 3 58
2019 CO-03 35 32 21 6 6 0 0 68 12 34
2018 CO 41 42 13 4 0 0 0 83 4 141
2018 CO-02 39 47 9 5 0 0 0 85 5 75
2018 CO-03 37 37 23 3 0 0 0 73 3 30
2017 CO 43 42 10 3 2 0 0 85 5 123
2017 CO-01 44 43 9 4 0 0 0 87 4 23
2017 CO-02 53 32 10 1 3 0 0 85 4 66
2017 CO-03 21 62 10 7 0 0 0 83 7 29
2014 CO 32 36 20 8 3 0 0 68 12 119
2014 CO-01 36 32 32 0 0 0 0 68 0 22
2014 CO-02 40 40 12 3 5 0 0 79 9 58
2014 CO-03 13 35 26 23 3 0 0 48 26 31

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 5 17 40 29 8 0 1 37 22 132
2020 CO-02 2 22 38 29 8 0 2 37 24 63
2020 CO-03 3 11 58 24 5 0 0 29 13 38
2019 CO 5 17 34 28 17 0 0 45 21 127
2019 CO-02 3 22 34 24 16 0 0 40 26 58
2019 CO-03 6 12 32 29 21 0 0 50 18 34
2018 CO 4 21 38 27 9 0 1 37 25 140
2018 CO-02 7 25 33 25 9 0 0 35 32 75
2018 CO-03 3 3 53 30 7 0 3 38 7 30
2017 CO 5 18 37 27 11 2 2 39 24 122
2017 CO-01 0 27 32 14 18 9 0 35 30 22
2017 CO-02 6 18 36 25 12 0 3 39 25 66
2017 CO-03 7 10 45 34 3 0 0 38 17 29
2014 CO 8 22 45 19 6 1 1 25 30 119
2014 CO-01 9 36 23 27 5 0 0 32 45 22
2014 CO-02 3 22 48 16 7 2 2 23 27 58
2014 CO-03 16 16 39 23 6 0 0 29 32 31

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 3 11 14 42 30 1 1 72 14 132
2020 CO-02 3 10 14 43 27 2 2 72 13 63
2020 CO-03 0 13 18 39 29 0 0 68 13 38
2019 CO 5 6 24 40 25 0 0 65 10 127
2019 CO-02 3 7 26 40 24 0 0 64 10 58
2019 CO-03 6 3 21 44 26 0 0 71 9 34
2018 CO 7 7 26 38 21 0 1 59 14 141
2018 CO-02 7 4 32 39 19 0 0 57 11 75
2018 CO-03 3 10 17 50 17 0 3 69 14 30
2017 CO 6 11 33 30 15 1 3 48 18 122
2017 CO-01 9 5 36 27 18 5 0 48 14 22
2017 CO-02 7 13 31 24 18 0 6 45 22 66
2017 CO-03 0 14 38 41 7 0 0 48 14 29
2014 CO 4 6 27 38 21 2 2 61 11 119
2014 CO-01 14 14 27 18 27 0 0 46 27 22
2014 CO-02 0 5 26 40 21 5 3 66 6 58
2014 CO-03 6 3 26 45 19 0 0 65 10 31

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 9 20 36 25 11 0 0 36 29 132
2020 CO-02 13 17 29 27 14 0 0 41 30 63
2020 CO-03 3 32 39 18 8 0 0 26 34 38
2019 CO 6 22 36 24 12 0 0 36 29 126
2019 CO-02 11 23 35 18 14 0 0 32 33 57
2019 CO-03 3 18 44 26 9 0 0 35 21 34
2018 CO 14 17 33 23 13 0 0 36 31 141
2018 CO-02 21 21 31 17 9 0 0 27 43 75
2018 CO-03 7 7 30 33 23 0 0 57 13 30
2017 CO 11 20 33 19 15 1 2 34 33 122
2017 CO-01 13 26 35 9 13 4 0 23 41 23
2017 CO-02 16 23 22 18 18 0 3 37 40 66
2017 CO-03 0 14 46 32 7 0 0 39 14 28
2014 CO 14 25 32 18 7 2 2 26 41 119
2014 CO-01 23 14 32 18 9 0 5 29 38 22
2014 CO-02 14 29 28 17 7 3 2 25 45 58
2014 CO-03 13 19 42 19 6 0 0 26 32 31

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 7 11 37 31 15 0 0 46 18 131
2020 CO-02 6 10 41 27 16 0 0 43 16 63
2020 CO-03 8 16 45 24 8 0 0 32 24 38
2019 CO 3 12 32 35 18 0 0 53 15 127
2019 CO-02 3 14 38 33 12 0 0 45 17 58
2019 CO-03 6 12 38 35 9 0 0 44 18 34
2018 CO 4 12 37 35 11 0 0 47 16 141
2018 CO-02 4 17 41 27 11 0 0 37 21 75
2018 CO-03 7 0 47 40 7 0 0 47 7 30
2017 CO 6 11 34 30 16 1 2 47 18 121
2017 CO-01 5 9 36 14 32 5 0 48 14 22
2017 CO-02 7 12 33 31 14 0 3 46 20 66
2017 CO-03 3 10 38 38 10 0 0 48 14 29
2014 CO 12 24 36 20 5 2 1 26 37 118
2014 CO-01 9 18 32 32 9 0 0 41 27 22
2014 CO-02 9 23 42 16 5 3 2 22 33 57
2014 CO-03 16 29 32 19 3 0 0 23 45 31

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 10 17 24 27 20 1 2 48 28 131
2020 CO-02 3 16 21 29 26 0 5 58 20 62
2020 CO-03 13 29 29 18 8 3 0 27 43 38
2019 CO 8 15 28 26 18 2 4 47 24 127
2019 CO-02 5 16 29 24 19 0 7 46 22 58
2019 CO-03 12 26 38 12 6 3 3 19 41 34
2018 CO 9 18 33 23 16 0 1 40 26 141
2018 CO-02 8 15 35 23 19 0 1 42 23 75
2018 CO-03 10 30 40 20 0 0 0 20 40 30
2017 CO 11 18 26 22 18 2 2 42 31 122
2017 CO-01 22 9 18 9 27 14 0 42 37 22
2017 CO-02 10 16 19 30 19 0 4 52 28 66
2017 CO-03 7 24 45 17 7 0 0 24 31 29
2014 CO 12 23 33 19 8 3 2 29 37 118
2014 CO-01 14 23 27 14 18 0 5 33 38 22
2014 CO-02 5 17 38 24 10 3 2 36 24 58
2014 CO-03 20 27 33 13 0 7 0 14 50 30

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 6 5 30 28 29 1 2 58 12 132
2020 CO-02 6 2 32 27 30 0 3 59 8 63
2020 CO-03 3 8 34 34 21 0 0 55 11 38
2019 CO 6 8 24 32 24 2 4 59 15 126
2019 CO-02 5 7 23 28 28 4 5 62 13 57
2019 CO-03 9 12 24 38 15 0 3 55 21 34
2018 CO 6 11 32 27 23 0 1 51 17 139
2018 CO-02 5 9 32 32 20 0 0 53 15 74
2018 CO-03 7 14 41 21 14 0 3 36 21 29
2017 CO 11 12 26 27 20 0 4 49 24 122
2017 CO-01 18 18 9 27 27 0 0 55 36 22
2017 CO-02 13 9 19 27 26 0 5 56 24 66
2017 CO-03 3 17 52 24 3 0 0 28 21 29
2014 CO 4 8 24 38 17 7 2 60 14 119
2014 CO-01 14 14 14 18 18 18 5 47 35 22
2014 CO-02 2 5 21 43 22 5 2 70 7 58
2014 CO-03 3 10 35 39 10 3 0 50 13 31

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 5 14 36 29 15 1 0 44 19 132
2020 CO-02 8 14 32 29 17 0 0 46 22 63
2020 CO-03 3 13 39 32 13 0 0 45 16 38
2019 CO 6 15 31 29 17 0 2 47 21 127
2019 CO-02 3 16 38 22 17 0 3 41 20 58
2019 CO-03 9 15 29 35 12 0 0 47 24 34
2018 CO 5 18 33 28 14 1 0 43 24 141
2018 CO-02 5 25 27 29 11 3 0 41 32 75
2018 CO-03 3 7 50 30 10 0 0 40 10 30
2017 CO 9 15 37 19 15 3 1 36 25 122
2017 CO-01 9 9 36 27 9 9 0 40 20 22
2017 CO-02 9 18 31 15 22 3 1 39 28 66
2017 CO-03 7 14 55 21 3 0 0 24 21 29
2014 CO 9 17 46 18 6 3 2 25 27 119
2014 CO-01 23 23 27 14 9 5 0 24 48 22
2014 CO-02 3 16 50 17 7 3 3 26 20 58
2014 CO-03 13 16 42 26 3 0 0 29 29 31

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 7 14 40 23 16 0 0 39 21 131
2020 CO-02 8 11 38 25 17 0 0 43 19 63
2020 CO-03 5 14 46 22 14 0 0 35 19 37
2019 CO 2 16 25 31 24 1 1 57 18 127
2019 CO-02 2 14 29 34 19 2 0 54 16 58
2019 CO-03 0 18 24 32 26 0 0 59 18 34
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 26 31 15 5 7 10 7 68 15 131
2020 CO-02 26 29 13 6 10 10 6 65 19 62
2020 CO-03 24 34 13 5 8 5 11 69 16 38
2019 CO 30 28 20 12 4 5 1 62 17 127
2019 CO-02 28 26 22 14 7 3 0 55 21 58
2019 CO-03 29 26 21 9 3 9 3 63 13 34
2018 CO 23 26 18 13 8 9 3 56 23 141
2018 CO-02 21 27 15 15 12 8 3 54 30 75
2018 CO-03 27 27 20 13 3 7 3 59 19 30
2017 CO 24 32 8 12 9 10 5 66 25 123
2017 CO-01 26 17 13 4 9 17 13 63 18 23
2017 CO-02 24 27 9 18 7 11 3 60 30 66
2017 CO-03 17 52 3 7 14 3 3 74 22 29
2014 CO 24 25 14 10 7 11 8 61 21 119
2014 CO-01 27 14 9 14 14 18 5 53 35 22
2014 CO-02 21 24 17 9 5 10 14 59 18 58
2014 CO-03 23 32 13 13 6 10 3 63 22 31

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 56 22 8 7 5 2 0 80 12 130
2020 CO-02 52 19 10 10 8 2 0 73 18 63
2020 CO-03 58 28 8 3 3 0 0 86 6 36
2019 CO 50 26 8 11 4 1 0 77 15 126
2019 CO-02 41 29 5 14 9 2 0 72 23 58
2019 CO-03 53 29 12 6 0 0 0 82 6 34
2018 CO 40 30 13 10 6 1 0 71 16 140
2018 CO-02 35 26 15 14 9 1 0 62 23 74
2018 CO-03 50 30 13 7 0 0 0 80 7 30
2017 CO 42 35 8 10 4 1 0 77 15 123
2017 CO-01 44 22 13 17 0 4 0 68 18 23
2017 CO-02 39 38 9 9 6 0 0 76 15 66
2017 CO-03 45 38 3 10 3 0 0 83 14 29
2014 CO 44 31 8 12 4 1 1 76 16 118
2014 CO-01 36 18 5 23 14 5 0 57 38 22
2014 CO-02 51 28 7 11 2 0 2 80 13 57
2014 CO-03 29 48 10 10 3 0 0 77 13 31

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 56 32 5 6 2 0 0 88 8 132
2020 CO-02 51 32 8 8 2 0 0 83 10 63
2020 CO-03 61 29 0 8 3 0 0 89 11 38
2019 CO 55 35 5 4 2 0 0 90 6 127
2019 CO-02 48 38 5 7 2 0 0 86 9 58
2019 CO-03 59 38 3 0 0 0 0 97 0 34
2018 CO 45 35 11 6 1 0 0 81 8 141
2018 CO-02 37 45 9 5 3 0 0 83 8 75
2018 CO-03 60 20 10 10 0 0 0 80 10 30
2017 CO 52 33 6 5 4 0 0 84 9 123
2017 CO-01 70 13 4 9 4 0 0 83 13 23
2017 CO-02 44 40 7 5 4 0 0 83 9 66
2017 CO-03 48 38 7 3 3 0 0 86 7 29
2014 CO 45 40 5 9 0 0 0 86 9 119
2014 CO-01 32 45 0 23 0 0 0 77 23 22
2014 CO-02 53 33 7 7 0 0 0 86 7 58
2014 CO-03 39 48 6 6 0 0 0 87 6 31

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 51 37 5 3 2 2 0 89 5 131
2020 CO-02 48 44 5 2 2 0 0 92 3 63
2020 CO-03 55 34 5 3 3 0 0 89 5 38
2019 CO 50 36 8 5 1 0 0 87 6 127
2019 CO-02 43 41 7 7 2 0 0 84 9 58
2019 CO-03 56 32 9 3 0 0 0 88 3 34
2018 CO 44 37 11 4 3 1 0 81 7 141
2018 CO-02 39 39 13 4 5 0 0 77 9 75
2018 CO-03 47 43 7 3 0 0 0 90 3 30

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 51 21 9 6 2 7 5 81 9 131
2020 CO-02 45 21 10 10 0 6 8 77 11 62
2020 CO-03 58 24 11 5 3 0 0 82 8 38
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 61 27 8 2 1 2 1 89 3 132
2020 CO-02 67 25 5 2 0 0 2 94 2 63
2020 CO-03 58 26 8 3 3 3 0 86 5 38
2019 CO 62 26 9 1 2 1 0 89 2 127
2019 CO-02 60 33 5 0 2 0 0 93 2 58
2019 CO-03 56 24 15 0 3 3 0 82 3 34

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 52 30 10 2 3 2 2 84 5 132
2020 CO-02 56 35 5 2 0 2 2 93 2 63
2020 CO-03 42 26 11 5 11 3 3 72 17 38
2019 CO 50 31 7 7 3 1 0 83 10 127
2019 CO-02 57 33 5 3 2 0 0 90 5 58
2019 CO-03 44 32 15 0 6 3 0 79 6 34
2018 CO 37 48 7 6 2 0 0 85 8 138
2018 CO-02 37 51 4 5 3 0 0 88 8 73
2018 CO-03 27 57 10 7 0 0 0 83 7 30
2017 CO 40 35 12 6 6 1 0 76 12 123
2017 CO-01 35 30 13 13 9 0 0 65 22 23
2017 CO-02 46 33 10 4 6 0 0 79 10 66
2017 CO-03 34 38 14 3 7 3 0 75 11 29
2014 CO 38 35 14 9 3 0 0 73 13 119
2014 CO-01 46 36 5 9 5 0 0 82 14 22
2014 CO-02 38 34 14 9 5 0 0 72 14 58
2014 CO-03 26 39 26 10 0 0 0 65 10 31

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 61 19 8 5 4 2 2 83 9 132
2020 CO-02 67 19 6 3 2 2 2 89 5 63
2020 CO-03 53 21 11 5 8 3 0 76 14 38

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 58 25 8 4 4 2 1 84 8 132
2020 CO-02 63 24 8 0 2 2 2 90 2 63
2020 CO-03 50 24 11 3 11 3 0 76 14 38
2019 CO 52 33 6 6 2 0 0 85 9 127
2019 CO-02 55 36 2 5 2 0 0 91 7 58
2019 CO-03 44 35 12 3 6 0 0 79 9 34
2018 CO 44 35 10 7 4 0 0 79 11 139
2018 CO-02 40 42 10 4 4 0 0 82 8 73
2018 CO-03 53 23 13 7 3 0 0 77 10 30
2017 CO 44 38 4 7 5 1 1 84 12 123
2017 CO-01 48 22 4 13 13 0 0 70 26 23
2017 CO-02 43 40 6 6 3 0 1 85 9 66
2017 CO-03 41 45 0 7 3 3 0 89 11 29
2014 CO 37 39 10 10 3 1 0 76 14 119
2014 CO-01 41 36 9 9 5 0 0 77 14 22
2014 CO-02 36 38 10 14 0 2 0 75 14 58
2014 CO-03 29 45 13 6 6 0 0 74 13 31

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 51 49 132
2020 CO-02 54 46 63
2020 CO-03 50 50 38

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 65 17 5 2 1 4 7 92 3 132
2020 CO-02 68 17 2 0 0 3 10 98 0 63
2020 CO-03 61 18 8 3 3 5 3 86 6 38

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 64 21 8 3 3 1 0 86 6 132
2020 CO-02 70 21 6 2 2 0 0 90 3 63
2020 CO-03 58 21 8 3 8 3 0 81 11 38
2019 CO 61 20 11 5 4 0 0 80 9 127
2019 CO-02 67 17 7 5 3 0 0 84 9 58
2019 CO-03 56 21 15 3 6 0 0 76 9 34
2018 CO 50 32 10 5 4 0 0 81 9 139
2018 CO-02 52 32 5 5 5 0 0 84 11 73
2018 CO-03 50 30 10 7 3 0 0 80 10 30
2017 CO 52 29 6 6 6 0 0 82 13 123
2017 CO-01 44 22 17 13 4 0 0 65 17 23
2017 CO-02 54 30 1 7 7 0 0 84 15 66
2017 CO-03 55 31 7 0 7 0 0 86 7 29
2014 CO 43 34 11 7 5 1 0 77 12 119
2014 CO-01 46 27 9 9 9 0 0 73 18 22
2014 CO-02 40 36 14 5 3 2 0 77 9 58
2014 CO-03 42 35 10 10 3 0 0 77 13 31
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 42 33 2 11 4 7 1 81 16 132
2020 CO-02 40 38 3 8 5 6 0 83 14 63
2020 CO-03 39 34 0 24 0 3 0 76 24 38
2019 CO 33 39 8 11 4 6 0 76 16 126
2019 CO-02 26 43 10 12 2 7 0 74 15 58
2019 CO-03 27 36 3 15 12 6 0 68 29 33
2018 CO 35 34 15 10 3 3 0 71 13 140
2018 CO-02 29 32 17 15 4 3 0 63 19 75
2018 CO-03 40 37 13 7 3 0 0 77 10 30
2017 CO 25 37 15 13 6 5 0 65 19 123
2017 CO-01 26 39 13 9 9 4 0 68 18 23
2017 CO-02 24 32 18 13 6 7 0 60 21 66
2017 CO-03 17 55 10 14 3 0 0 72 17 29
2014 CO 21 54 13 5 4 3 0 77 9 119
2014 CO-01 23 54 0 5 9 9 0 85 15 22
2014 CO-02 21 52 21 3 2 2 0 74 5 58
2014 CO-03 13 61 13 10 3 0 0 74 13 31

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 38 38 8 8 5 3 0 78 13 132
2020 CO-02 37 40 8 8 5 3 0 79 13 63
2020 CO-03 32 39 11 8 8 3 0 73 16 38
2019 CO 35 37 12 10 5 1 0 73 15 126
2019 CO-02 29 43 12 9 5 2 0 74 14 58
2019 CO-03 33 33 9 15 9 0 0 67 24 33
2018 CO 34 34 14 14 4 1 0 68 18 140
2018 CO-02 25 32 17 20 4 1 0 58 24 75
2018 CO-03 40 33 13 7 7 0 0 73 13 30
2017 CO 27 38 12 14 6 2 0 66 21 123
2017 CO-01 35 31 9 13 9 4 0 68 22 23
2017 CO-02 24 34 18 16 6 1 0 59 23 66
2017 CO-03 24 52 3 14 7 0 0 76 21 29
2014 CO 23 45 18 10 5 0 0 67 15 119
2014 CO-01 27 36 14 14 9 0 0 64 23 22
2014 CO-02 19 50 19 9 3 0 0 69 12 58
2014 CO-03 19 42 23 10 6 0 0 61 16 31

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 32 37 12 11 5 3 0 72 16 131
2020 CO-02 29 40 15 8 5 3 0 72 13 62
2020 CO-03 26 42 8 18 3 3 0 70 22 38
2019 CO 23 43 18 10 4 2 0 67 15 126
2019 CO-02 21 43 17 14 3 2 0 65 18 58
2019 CO-03 21 48 12 9 9 0 0 70 18 33
2018 CO 29 35 19 13 2 2 0 65 15 140
2018 CO-02 21 32 24 17 4 1 0 54 22 75
2018 CO-03 33 40 17 7 0 3 0 76 7 30
2017 CO 22 35 15 19 5 5 0 60 25 123
2017 CO-01 17 26 22 13 4 17 0 53 21 23
2017 CO-02 23 34 10 24 6 3 0 59 31 66
2017 CO-03 21 41 21 14 3 0 0 62 17 29
2014 CO 14 41 24 14 3 3 0 58 18 118
2014 CO-01 14 27 23 18 9 9 0 45 30 22
2014 CO-02 16 40 25 12 4 4 0 58 16 57
2014 CO-03 13 45 29 13 0 0 0 58 13 31

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 27 39 15 11 6 2 0 67 18 132
2020 CO-02 24 43 16 11 5 2 0 68 16 63
2020 CO-03 24 34 21 11 11 0 0 58 21 38
2019 CO 20 36 20 16 7 1 0 56 23 125
2019 CO-02 19 40 16 21 5 0 0 59 26 58
2019 CO-03 12 39 24 12 12 0 0 52 24 33
2018 CO 18 37 21 14 8 2 0 56 23 140
2018 CO-02 13 33 23 17 12 1 0 47 30 75
2018 CO-03 17 50 17 7 3 7 0 71 11 30
2017 CO 20 35 13 17 11 4 0 57 29 123
2017 CO-01 22 35 9 9 17 9 0 62 28 23
2017 CO-02 21 33 14 18 13 1 0 54 32 66
2017 CO-03 17 34 17 21 3 7 0 56 26 29
2014 CO 12 39 24 15 8 3 0 52 24 119
2014 CO-01 14 32 18 18 14 5 0 48 33 22
2014 CO-02 15 34 26 14 7 3 0 52 21 58
2014 CO-03 6 45 29 13 6 0 0 52 19 31

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 48 25 17 8 2 0 1 73 10 132
2020 CO-02 46 29 17 6 0 0 2 76 6 63
2020 CO-03 37 21 21 16 5 0 0 58 21 38
2019 CO 41 37 15 6 1 1 0 78 6 126
2019 CO-02 40 34 19 5 2 0 0 74 7 58
2019 CO-03 33 45 6 12 0 3 0 81 13 33
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 34 51 8 7 0 0 0 85 7 132
2020 CO-02 32 48 13 8 0 0 0 79 8 63
2020 CO-03 29 58 5 8 0 0 0 87 8 38
2019 CO 36 45 15 3 0 1 0 82 3 127
2019 CO-02 33 45 19 3 0 0 0 78 3 58
2019 CO-03 38 44 15 3 0 0 0 82 3 34
2018 CO 35 43 11 9 1 0 0 79 11 141
2018 CO-02 29 47 9 13 1 0 0 76 15 75
2018 CO-03 43 33 13 7 3 0 0 77 10 30
2017 CO 32 49 7 5 3 2 1 84 8 123
2017 CO-01 39 44 0 9 4 4 0 87 13 23
2017 CO-02 34 44 9 6 4 1 1 80 11 66
2017 CO-03 21 66 10 0 0 3 0 89 0 29
2014 CO 35 53 9 2 1 0 0 88 3 119
2014 CO-01 59 27 9 0 5 0 0 86 5 22
2014 CO-02 33 59 7 2 0 0 0 91 2 58
2014 CO-03 23 61 13 3 0 0 0 84 3 31

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 30 45 12 12 0 1 0 76 12 132
2020 CO-02 29 43 16 11 0 2 0 73 11 63
2020 CO-03 24 50 8 18 0 0 0 74 18 38
2019 CO 20 43 20 9 4 2 0 65 14 127
2019 CO-02 19 47 28 3 2 2 0 67 5 58
2019 CO-03 15 35 18 24 6 3 0 52 30 34

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 31 34 14 12 3 5 1 69 16 132
2020 CO-02 32 33 10 16 0 8 2 72 18 63
2020 CO-03 26 32 24 11 5 3 0 59 16 38
2019 CO 33 31 13 15 3 4 1 67 19 127
2019 CO-02 29 31 10 17 5 5 2 65 24 58
2019 CO-03 32 41 15 9 3 0 0 74 12 34
2018 CO 28 34 19 11 3 3 1 65 15 141
2018 CO-02 32 32 17 11 3 3 3 68 14 75
2018 CO-03 23 50 13 10 3 0 0 73 13 30
2017 CO 31 36 10 14 5 3 1 70 20 123
2017 CO-01 22 31 9 9 13 13 4 63 26 23
2017 CO-02 34 34 13 16 3 0 0 67 19 66
2017 CO-03 31 45 3 17 3 0 0 76 21 29
2014 CO 34 34 15 9 3 3 0 71 13 119
2014 CO-01 41 27 9 5 14 5 0 72 19 22
2014 CO-02 33 33 17 10 2 5 0 69 13 58
2014 CO-03 29 45 13 13 0 0 0 74 13 31

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 34 42 14 6 2 2 0 77 8 132
2020 CO-02 33 41 14 6 2 3 0 77 8 63
2020 CO-03 29 50 11 5 5 0 0 79 11 38
2019 CO 33 34 19 9 3 2 0 69 12 126
2019 CO-02 37 35 12 11 4 2 0 73 14 57
2019 CO-03 24 35 24 12 6 0 0 59 18 34
2018 CO 26 42 19 9 2 1 1 69 12 141
2018 CO-02 24 37 23 11 4 0 1 62 15 75
2018 CO-03 27 50 17 3 0 3 0 79 3 30

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 23 18 15 14 15 15 2 49 34 131
2020 CO-02 23 13 13 19 15 15 3 43 41 62
2020 CO-03 18 24 21 13 13 11 0 47 29 38
2019 CO 19 17 23 16 13 12 1 41 33 127
2019 CO-02 16 10 28 10 17 17 2 32 34 58
2019 CO-03 12 26 24 15 15 9 0 42 32 34
2018 CO 14 14 20 20 13 15 4 35 41 141
2018 CO-02 9 9 16 28 15 17 5 24 55 75
2018 CO-03 13 20 20 13 10 23 0 43 30 30
2017 CO 13 17 15 20 15 19 1 37 43 123
2017 CO-01 9 22 9 9 22 31 0 44 44 23
2017 CO-02 12 18 16 26 13 14 0 35 46 66
2017 CO-03 10 14 17 17 14 24 3 33 43 29
2014 CO 8 16 19 22 9 24 3 32 42 119
2014 CO-01 5 18 14 18 14 32 0 33 47 22
2014 CO-02 9 10 21 22 12 22 3 26 47 58
2014 CO-03 6 23 23 26 3 16 3 36 36 31

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 37 38 10 8 5 2 1 77 13 132
2020 CO-02 35 38 16 6 2 2 2 75 8 63
2020 CO-03 34 39 8 5 13 0 0 74 18 38
2019 CO 28 38 17 9 7 1 1 66 16 127
2019 CO-02 31 40 16 10 3 0 0 71 14 58
2019 CO-03 15 47 15 12 12 0 0 62 24 34
2018 CO 23 36 21 11 7 2 0 61 18 141
2018 CO-02 20 37 21 13 7 1 0 58 20 75
2018 CO-03 27 33 20 7 10 3 0 62 17 30
2017 CO 27 49 10 5 7 2 0 77 12 123
2017 CO-01 31 48 0 9 9 4 0 82 18 23
2017 CO-02 31 48 12 3 4 1 0 80 8 66
2017 CO-03 17 52 14 3 14 0 0 69 17 29
2014 CO 22 47 11 14 3 2 1 71 18 119
2014 CO-01 23 32 9 23 4 9 0 60 30 22
2014 CO-02 26 47 12 12 3 0 0 72 16 58
2014 CO-03 16 55 13 13 3 0 0 71 16 31

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 31 32 8 13 12 1 3 65 26 132
2020 CO-02 38 24 6 14 13 0 5 65 28 63
2020 CO-03 18 39 8 21 8 3 3 61 31 38
2019 CO 25 30 11 13 14 2 5 59 29 127
2019 CO-02 31 22 9 19 16 2 2 55 36 58
2019 CO-03 18 32 9 12 18 3 9 57 33 34
2018 CO 22 33 12 14 14 2 2 57 30 140
2018 CO-02 26 27 16 16 11 1 3 55 28 74
2018 CO-03 27 37 10 0 27 0 0 63 27 30
2017 CO 26 36 9 10 16 2 0 63 27 123
2017 CO-01 22 39 4 4 26 4 0 64 32 23
2017 CO-02 24 36 13 10 15 1 0 61 26 66
2017 CO-03 31 34 7 17 7 3 0 68 25 29
2014 CO 18 33 16 16 13 3 2 54 30 119
2014 CO-01 18 46 9 0 18 9 0 70 20 22
2014 CO-02 26 31 15 16 12 0 0 57 28 58
2014 CO-03 6 29 26 26 6 3 3 38 34 31

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 52 21 11 5 5 2 4 77 11 132
2020 CO-02 43 27 17 5 5 0 3 72 10 63
2020 CO-03 61 8 8 11 3 3 8 76 15 38
2019 CO 53 26 9 4 6 1 2 81 10 127
2019 CO-02 53 29 7 7 3 0 0 83 10 58
2019 CO-03 56 24 9 3 6 3 0 82 9 34

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 63 20 7 5 1 1 4 87 6 132
2020 CO-02 62 25 6 2 0 0 5 92 2 63
2020 CO-03 66 8 11 8 0 3 5 80 9 38
2019 CO 58 21 10 2 3 3 2 83 6 126
2019 CO-02 63 12 14 2 2 7 0 81 4 57
2019 CO-03 41 41 3 3 6 0 6 88 9 34

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 79 8 2 2 2 3 5 93 4 131
2020 CO-02 79 6 2 2 2 3 6 95 4 62
2020 CO-03 74 11 3 0 5 3 5 91 6 38
2019 CO 76 6 5 3 4 2 4 87 8 124
2019 CO-02 75 5 5 2 5 2 5 87 8 56
2019 CO-03 74 3 6 6 6 3 3 81 13 34

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 80 7 2 0 2 3 7 96 2 132
2020 CO-02 81 6 2 0 2 0 10 96 2 63
2020 CO-03 79 5 3 0 3 3 8 94 3 38
2019 CO 80 2 1 2 1 1 13 95 4 127
2019 CO-02 78 3 0 3 2 2 12 94 6 58
2019 CO-03 82 3 3 0 0 0 12 97 0 34

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 26 55 11 6 2 1 0 82 8 132
2020 CO-02 22 57 13 5 2 2 0 81 6 63
2020 CO-03 29 53 8 8 3 0 0 82 11 38
2019 CO 27 54 11 6 2 0 0 80 9 127
2019 CO-02 31 43 16 7 3 0 0 74 10 58
2019 CO-03 24 62 6 6 3 0 0 85 9 34
2018 CO 28 36 20 11 3 1 1 65 14 141
2018 CO-02 23 32 24 15 4 1 1 56 19 75
2018 CO-03 37 30 20 10 3 0 0 67 13 30
2017 CO 27 44 14 7 4 4 0 74 12 123
2017 CO-01 26 48 9 4 8 4 0 78 13 23
2017 CO-02 29 39 15 10 3 4 0 71 14 66
2017 CO-03 24 48 17 3 3 3 0 75 7 29

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 36 43 11 6 1 2 1 81 7 132
2020 CO-02 30 43 14 8 0 3 2 77 8 63
2020 CO-03 45 34 16 3 3 0 0 79 5 38
2019 CO 35 39 12 7 4 3 0 76 11 126
2019 CO-02 36 34 10 10 3 5 0 75 15 58
2019 CO-03 29 38 15 9 6 3 0 70 15 34
2018 CO 36 41 12 6 3 1 0 78 9 141
2018 CO-02 29 40 13 11 4 3 0 71 15 75
2018 CO-03 37 50 10 0 3 0 0 87 3 30
2017 CO 39 39 11 7 3 1 0 78 10 123
2017 CO-01 44 31 13 0 8 4 0 78 9 23
2017 CO-02 37 35 15 12 1 0 0 72 13 66
2017 CO-03 31 59 3 3 3 0 0 90 7 29
2014 CO 40 40 12 4 2 3 0 82 6 119
2014 CO-01 41 23 14 14 5 5 0 67 19 22
2014 CO-02 40 36 17 3 0 3 0 79 4 58
2014 CO-03 35 58 3 0 3 0 0 94 3 31

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 39 35 9 9 1 7 0 80 11 132
2020 CO-02 43 38 6 10 0 3 0 84 10 63
2020 CO-03 37 29 16 11 3 5 0 69 14 38
2019 CO 29 42 14 6 2 6 1 76 8 127
2019 CO-02 31 45 12 2 3 7 0 81 6 58
2019 CO-03 24 38 18 12 3 3 3 66 16 34
2018 CO 33 35 17 5 2 8 0 74 8 141
2018 CO-02 32 29 17 8 3 11 0 69 12 75
2018 CO-03 33 43 20 0 3 0 0 77 3 30
2017 CO 34 39 11 4 5 7 0 78 9 123
2017 CO-01 44 31 9 0 8 9 0 81 9 23
2017 CO-02 33 34 15 6 4 7 0 73 11 66
2017 CO-03 28 52 7 3 3 7 0 85 7 29
2014 CO 45 39 5 4 2 5 0 89 6 119
2014 CO-01 55 18 4 5 5 14 0 84 11 22
2014 CO-02 47 34 5 7 2 5 0 85 9 58
2014 CO-03 32 65 3 0 0 0 0 97 0 31

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 35 31 17 6 2 8 2 73 9 132
2020 CO-02 38 29 19 10 2 3 0 69 11 63
2020 CO-03 29 34 18 3 3 11 3 73 6 38

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 43 31 7 9 2 3 5 80 12 132
2020 CO-02 41 33 6 8 2 3 6 82 11 63
2020 CO-03 42 32 11 8 5 0 3 76 14 38

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 56 33 4 6 1 0 0 89 7 132
2020 CO-02 57 32 6 3 2 0 0 89 5 63
2020 CO-03 50 39 3 8 0 0 0 89 8 38
2019 CO 55 32 10 2 2 0 1 87 3 126
2019 CO-02 53 36 7 0 3 0 0 90 3 58
2019 CO-03 45 30 15 6 0 0 3 78 6 33
2018 CO 49 40 6 3 1 1 0 90 4 139
2018 CO-02 45 43 5 5 1 0 0 88 7 75
2018 CO-03 52 38 7 0 0 3 0 93 0 29
2017 CO 52 35 6 3 2 0 0 88 6 123
2017 CO-01 52 31 9 8 0 0 0 83 8 23
2017 CO-02 51 40 6 1 1 0 0 91 3 66
2017 CO-03 52 31 7 3 7 0 0 83 10 29
2014 CO 46 45 3 4 1 0 0 92 5 119
2014 CO-01 50 36 9 5 0 0 0 86 5 22
2014 CO-02 46 47 2 3 2 0 0 93 5 58
2014 CO-03 39 52 3 6 0 0 0 90 6 31

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 60 27 10 2 2 0 0 86 4 132
2020 CO-02 57 30 11 2 0 0 0 87 2 63
2020 CO-03 61 21 11 3 5 0 0 82 8 38
2019 CO 56 30 8 3 2 1 1 87 5 127
2019 CO-02 57 31 7 2 2 2 0 89 4 58
2019 CO-03 50 24 12 9 3 0 3 76 12 34
2018 CO 53 26 14 4 2 1 0 80 6 141
2018 CO-02 47 31 15 3 4 1 0 78 7 75
2018 CO-03 57 27 17 0 0 0 0 83 0 30
2017 CO 48 33 12 6 1 0 0 81 7 123
2017 CO-01 39 31 26 4 0 0 0 70 4 23
2017 CO-02 50 32 10 7 0 0 0 82 7 66
2017 CO-03 48 34 7 7 3 0 0 83 10 29
2014 CO 47 36 7 6 3 1 0 84 9 119
2014 CO-01 55 14 9 18 5 0 0 68 23 22
2014 CO-02 50 41 3 2 2 2 0 93 4 58
2014 CO-03 32 42 13 6 6 0 0 74 13 31

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 56 30 10 2 2 0 0 86 4 132
2020 CO-02 54 33 10 3 0 0 0 87 3 63
2020 CO-03 55 29 8 3 5 0 0 84 8 38
2019 CO 52 33 10 4 1 0 1 86 5 126
2019 CO-02 55 31 10 2 2 0 0 86 3 58
2019 CO-03 38 35 12 12 0 0 3 76 12 34
2018 CO 48 31 15 4 1 0 0 79 6 139
2018 CO-02 47 32 15 4 3 0 0 78 7 73
2018 CO-03 47 33 13 7 0 0 0 80 7 30
2017 CO 47 35 12 5 1 0 0 82 6 123
2017 CO-01 35 35 26 4 0 0 0 70 4 23
2017 CO-02 52 33 10 4 0 0 0 85 4 66
2017 CO-03 45 38 7 7 3 0 0 83 10 29
2014 CO 39 42 8 8 3 0 0 82 11 119
2014 CO-01 50 14 14 18 5 0 0 64 23 22
2014 CO-02 41 48 5 2 3 0 0 90 5 58
2014 CO-03 26 48 10 13 3 0 0 74 16 31

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 52 20 14 5 3 6 0 77 9 132
2020 CO-02 51 24 14 3 2 6 0 80 5 63
2020 CO-03 55 18 11 5 5 5 0 78 11 38
2019 CO 46 31 9 8 1 4 1 81 9 127
2019 CO-02 52 29 9 3 0 7 0 87 4 58
2019 CO-03 38 35 12 6 3 3 3 78 9 34
2018 CO 44 26 11 13 3 4 0 73 16 141
2018 CO-02 45 24 9 11 4 7 0 74 16 75
2018 CO-03 47 23 17 10 0 3 0 72 10 30
2017 CO 42 24 18 7 5 4 0 69 13 122
2017 CO-01 44 17 22 4 9 4 0 64 13 23
2017 CO-02 41 23 20 6 5 6 0 68 11 65
2017 CO-03 41 34 10 10 3 0 0 76 14 29
2014 CO 36 29 18 7 5 4 2 69 12 119
2014 CO-01 32 14 27 14 9 5 0 48 24 22
2014 CO-02 45 31 12 3 3 3 2 80 7 58
2014 CO-03 26 29 19 10 6 6 3 61 18 31
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 CO 17 49 33 132
2020 CO-02 16 51 33 63
2020 CO-03 21 63 16 38
2019 CO 28 38 34 127
2019 CO-02 24 41 34 58
2019 CO-03 32 32 35 34
2018 CO 28 40 32 141
2018 CO-02 23 40 37 75
2018 CO-03 33 47 20 30
2017 CO 28 35 37 123
2017 CO-01 22 44 35 23
2017 CO-02 32 34 34 66
2017 CO-03 17 34 48 29
2014 CO 24 43 33 119
2014 CO-01 36 32 32 22
2014 CO-02 14 47 40 58
2014 CO-03 29 45 26 31

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 CO 17 26 48 4 0 4 23
2020 CO-02 20 20 50 0 0 10 10
2019 CO 19 47 25 3 3 3 36
2019 CO-02 7 50 21 7 7 7 14
2018 CO 15 43 33 0 0 10 40
2018 CO-02 18 47 29 0 0 6 17
2018 CO-03 20 30 20 0 0 30 10
2017 CO 23 29 42 6 0 0 34
2017 CO-02 23 38 34 5 0 0 21
2014 CO 14 28 41 14 9999 3 29
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 13 87 132
2020 CO-02 10 90 63
2020 CO-03 18 82 38
2019 CO 13 87 127
2019 CO-02 21 79 58
2018 CO 16 84 140
2018 CO-02 23 77 75

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 35 65 17
2019 CO 53 47 17
2019 CO-02 58 42 12
2018 CO 35 65 23
2018 CO-02 47 53 17

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 53 47 17
2019 CO 71 29 17
2018 CO 78 22 23

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 0 100 17
2019 CO-02 0 100 12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 0 100 17
2019 CO 0 100 17
2019 CO-02 0 100 12
2018 CO 0 100 23
2018 CO-02 0 100 17

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 0 100 17
2019 CO 0 100 17
2019 CO-02 0 100 12
2018 CO 0 100 23
2018 CO-02 0 100 17

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 0 100 17
2018 CO 0 100 23
2018 CO-02 0 100 17

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 0 100 17
2019 CO-02 0 100 12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 41 59 17
2018 CO 35 65 23

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 41 59 17
2019 CO 35 65 17
2018 CO 43 57 23
2018 CO-02 35 65 17

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 35 65 17
2019 CO 41 59 17
2019 CO-02 42 58 12
2018 CO 57 43 23
2018 CO-02 47 53 17

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 29 71 17
2019 CO 29 71 17
2018 CO 43 57 23
2018 CO-02 47 53 17

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 35 65 17
2019 CO 29 71 17
2018 CO 30 70 23

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 53 47 17
2019 CO 29 71 17
2019 CO-02 42 58 12
2018 CO 65 35 23
2018 CO-02 65 35 17

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 47 53 17
2019 CO 29 71 17
2018 CO 22 78 23

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 0 100 17
2019 CO 0 100 17
2019 CO-02 0 100 12
2018 CO 0 100 23
2018 CO-02 0 100 17

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 0 100 17

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 0 100 23
2018 CO-02 0 100 17

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 29 71 17
2019 CO 35 65 17
2018 CO 57 43 23
2018 CO-02 53 47 17

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 29 71 17
2018 CO 30 70 23

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 35 65 23

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 35 65 17
2019 CO 41 59 17
2018 CO 30 70 23

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 0 100 17
2019 CO-02 0 100 12

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 0 100 17
2019 CO-02 0 100 12
2018 CO 0 100 23
2018 CO-02 0 100 17

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 0 100 17
2019 CO-02 0 100 12
2018 CO 0 100 23
2018 CO-02 0 100 17

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 0 100 17
2019 CO-02 0 100 12

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 48 52 23
2018 CO-02 59 41 17

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 0 100 17
2019 CO-02 0 100 12

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 53 47 17
2019 CO-02 50 50 12
2018 CO 43 57 23
2018 CO-02 41 59 17

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 65 35 17
2019 CO-02 58 42 12
2018 CO 39 61 23
2018 CO-02 29 71 17

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 53 47 17
2019 CO-02 50 50 12
2018 CO 57 43 23
2018 CO-02 59 41 17

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 0 100 17
2019 CO-02 0 100 12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 11 11 17 7 6 39 8 43 24 132
2020 CO-02 11 14 13 8 6 38 10 48 27 63
2020 CO-03 8 11 26 8 8 37 3 30 26 38
2019 CO 13 11 22 9 6 33 6 40 23 127
2019 CO-02 10 12 21 12 7 31 7 36 31 58
2019 CO-03 9 12 24 6 6 41 3 37 21 34
2018 CO 12 10 18 10 4 37 9 41 26 139
2018 CO-02 8 7 18 10 5 41 11 31 31 73
2018 CO-03 10 17 17 17 0 33 7 44 28 30
2017 CO 10 21 16 7 6 31 10 51 22 123
2017 CO-01 9 17 13 4 4 31 22 55 18 23
2017 CO-02 7 23 18 10 4 31 6 48 23 66
2017 CO-03 7 17 14 3 10 38 10 47 27 29
2014 CO 10 10 22 3 6 42 8 40 17 119
2014 CO-01 5 5 23 0 14 36 18 20 30 22
2014 CO-02 10 7 17 3 5 50 7 40 20 58
2014 CO-03 10 19 26 3 3 35 3 47 11 31

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 27 23 24 8 3 14 2 59 13 132
2020 CO-02 27 21 22 13 3 13 2 56 19 63
2020 CO-03 24 29 32 3 5 8 0 57 9 38
2019 CO 27 30 22 7 5 9 1 63 13 127
2019 CO-02 22 34 16 10 7 9 2 63 19 58
2019 CO-03 24 35 26 3 6 6 0 63 9 34
2018 CO 22 34 20 9 3 13 0 64 13 140
2018 CO-02 19 35 23 7 5 11 0 61 14 74
2018 CO-03 23 50 13 13 0 0 0 73 13 30
2017 CO 22 31 19 5 9 13 2 61 16 123
2017 CO-01 22 26 13 9 8 22 0 61 22 23
2017 CO-02 21 36 18 1 9 12 3 67 12 66
2017 CO-03 17 24 28 10 10 10 0 46 23 29
2014 CO 19 28 23 3 4 23 0 60 10 118
2014 CO-01 23 14 18 0 14 32 0 53 20 22
2014 CO-02 14 33 19 3 3 28 0 64 10 58
2014 CO-03 23 32 29 6 0 10 0 61 7 31
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 6 94 132
2020 CO-02 8 92 63
2019 CO 8 92 127
2019 CO-01 0 100 29
2019 CO-02 10 90 58
2018 CO 7 93 139
2018 CO-02 9 91 74

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 100 0 10

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 0 100 10
2018 CO 0 100 10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 0 100 10
2018 CO 0 100 10

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 0 100 10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 0 100 10

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 0 100 10

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 50 50 10

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 50 50 10

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 0 100 10
2018 CO 0 100 10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 0 100 10
2018 CO 0 100 10

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 0 100 10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 0 100 10
2018 CO 0 100 10

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 0 100 10

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 0 100 10
2018 CO 0 100 10

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 0 100 10

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 0 100 10
2018 CO 0 100 10

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 0 100 10
2018 CO 0 100 10

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 0 100 10
2018 CO 0 100 10

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 0 100 10

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 0 100 10

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 0 100 10

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 0 100 10

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 0 100 10

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 0 100 10

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 50 50 10

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 0 100 10

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 15 12 18 5 4 40 7 51 16 131
2020 CO-02 18 8 15 5 5 44 6 52 19 62
2020 CO-03 11 21 24 8 3 29 5 48 16 38
2019 CO 11 7 20 6 3 42 10 38 20 126
2019 CO-02 7 7 18 9 4 46 11 32 28 57
2019 CO-03 9 9 24 3 6 47 3 35 18 34
2018 CO 11 13 22 4 1 39 10 46 11 140
2018 CO-02 8 11 20 5 3 42 11 40 17 74
2018 CO-03 7 23 20 0 0 40 10 60 0 30
2017 CO 14 13 15 2 6 41 9 54 16 123
2017 CO-01 17 9 13 0 8 35 17 55 18 23
2017 CO-02 8 15 19 0 6 46 6 48 12 66
2017 CO-03 17 10 10 7 7 38 10 53 27 29
2014 CO 8 12 22 2 1 47 9 44 6 119
2014 CO-01 5 0 23 5 0 50 18 14 14 22
2014 CO-02 7 12 14 2 2 55 9 52 10 58
2014 CO-03 6 16 35 0 0 35 6 39 0 31

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 30 27 19 7 2 14 2 67 11 132
2020 CO-02 30 22 19 10 3 13 3 62 15 63
2020 CO-03 24 42 21 3 3 8 0 71 6 38
2019 CO 25 25 26 6 2 12 2 59 10 126
2019 CO-02 19 28 26 9 2 14 3 56 13 58
2019 CO-03 24 30 21 6 6 12 0 62 14 33
2018 CO 27 30 22 3 3 15 1 67 7 141
2018 CO-02 21 32 23 4 5 13 1 63 11 75
2018 CO-03 37 37 23 0 0 3 0 76 0 30
2017 CO 28 24 19 3 4 19 2 66 9 123
2017 CO-01 31 17 13 0 8 26 4 69 12 23
2017 CO-02 27 25 22 1 3 19 1 66 6 66
2017 CO-03 24 31 21 7 3 10 3 64 12 29
2014 CO 25 25 19 5 0 25 0 67 7 118
2014 CO-01 29 10 28 0 0 33 0 57 0 21
2014 CO-02 22 22 14 7 0 34 0 68 11 58
2014 CO-03 26 35 23 6 0 10 0 68 7 31
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 52 22 9 8 5 0 4 76 14 132
2020 CO-02 51 22 3 11 6 0 6 78 19 63
2020 CO-03 50 26 16 3 3 0 3 78 5 38

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 44 34 15 5 2 0 0 79 6 131
2020 CO-02 48 32 15 3 2 0 0 81 5 62
2020 CO-03 47 32 16 5 0 0 0 79 5 38
2019 CO 38 23 21 9 9 0 0 61 18 127
2019 CO-02 31 24 28 7 10 0 0 55 17 58
2019 CO-03 53 21 9 12 6 0 0 74 18 34
2018 CO 26 21 21 11 20 0 1 48 31 141
2018 CO-02 24 20 17 12 24 0 3 45 37 75
2018 CO-03 37 27 20 7 10 0 0 63 17 30
2017 CO 23 21 24 11 20 0 1 45 31 123
2017 CO-01 13 17 31 9 30 0 0 31 39 23
2017 CO-02 27 19 22 10 20 0 1 47 31 66
2017 CO-03 24 28 24 14 10 0 0 52 24 29

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 18 30 27 14 11 0 0 47 25 131
2020 CO-02 21 29 35 10 6 0 0 49 16 63
2020 CO-03 11 30 22 19 19 0 0 41 38 37
2019 CO 22 35 25 11 5 1 1 58 16 127
2019 CO-02 16 41 36 5 2 0 0 57 7 58
2019 CO-03 21 29 12 21 12 3 3 53 34 34
2018 CO 20 28 32 12 7 0 1 48 19 141
2018 CO-02 20 23 37 13 5 0 1 43 19 75
2018 CO-03 10 30 33 13 13 0 0 40 27 30
2017 CO 16 23 39 16 4 0 2 40 21 122
2017 CO-01 17 22 43 9 4 0 4 41 14 23
2017 CO-02 18 27 37 12 5 0 2 45 17 65
2017 CO-03 7 21 41 28 3 0 0 28 31 29

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 27 26 26 12 8 0 1 53 21 132
2020 CO-02 29 29 30 8 5 0 0 57 13 63
2020 CO-03 16 24 26 21 13 0 0 39 34 38
2019 CO 30 31 23 9 6 0 2 62 15 126
2019 CO-02 24 36 21 12 5 0 2 61 18 58
2019 CO-03 24 21 32 12 9 0 3 45 21 34
2018 CO 21 33 29 11 4 0 1 55 15 140
2018 CO-02 15 32 35 12 4 0 1 48 16 74
2018 CO-03 17 30 37 10 7 0 0 47 17 30
2017 CO 16 38 27 10 8 0 2 55 18 123
2017 CO-01 31 26 26 9 4 0 4 59 14 23
2017 CO-02 16 42 21 10 9 0 1 59 20 66
2017 CO-03 7 38 38 7 10 0 0 45 17 29

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 24 25 22 16 11 1 1 50 27 131
2020 CO-02 32 27 24 10 5 0 2 61 15 62
2020 CO-03 5 24 26 26 16 3 0 30 43 38
2019 CO 25 34 13 14 11 2 1 60 26 127
2019 CO-02 28 33 17 14 5 2 2 63 20 58
2019 CO-03 9 32 18 18 24 0 0 41 41 34
2018 CO 19 24 24 19 11 1 1 44 31 140
2018 CO-02 18 19 32 20 7 1 3 38 28 74
2018 CO-03 7 33 17 27 17 0 0 40 43 30
2017 CO 14 28 30 14 10 1 4 44 24 123
2017 CO-01 35 9 31 13 9 0 4 46 22 23
2017 CO-02 13 40 18 9 15 1 4 56 25 66
2017 CO-03 3 17 55 24 0 0 0 21 24 29

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 45 27 17 6 4 0 1 73 10 131
2020 CO-02 42 35 15 5 2 0 2 79 7 62
2020 CO-03 42 16 26 8 8 0 0 58 16 38
2019 CO 55 27 9 5 2 0 2 84 7 125
2019 CO-02 47 35 11 5 0 0 2 84 5 57
2019 CO-03 42 33 9 6 6 0 3 78 13 33
2018 CO 48 32 15 0 2 0 4 82 2 141
2018 CO-02 48 29 16 0 3 0 4 81 3 75
2018 CO-03 27 50 20 0 3 0 0 77 3 30
2017 CO 37 33 20 2 2 0 6 75 4 123
2017 CO-01 48 26 13 0 0 0 13 85 0 23
2017 CO-02 40 34 16 3 3 0 4 77 6 66
2017 CO-03 21 38 34 3 0 0 3 61 4 29

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 31 26 26 10 8 0 0 56 18 131
2020 CO-02 29 33 24 10 5 0 0 62 14 63
2020 CO-03 38 11 24 16 11 0 0 49 27 37
2019 CO 37 29 19 11 5 0 0 65 16 126
2019 CO-02 36 38 10 10 5 0 0 74 16 58
2019 CO-03 29 26 29 9 6 0 0 56 15 34
2018 CO 31 35 20 7 6 0 1 67 13 140
2018 CO-02 35 32 18 7 7 0 1 68 14 74
2018 CO-03 27 40 23 7 3 0 0 67 10 30
2017 CO 25 36 22 9 7 0 1 62 16 121
2017 CO-01 27 36 23 9 5 0 0 64 13 22
2017 CO-02 28 41 15 6 9 0 1 69 15 66
2017 CO-03 14 32 39 14 0 0 0 46 14 28

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 34 24 14 16 8 0 5 60 25 131
2020 CO-02 37 18 16 13 10 0 6 59 24 62
2020 CO-03 24 24 13 26 5 0 8 51 34 38

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 33 36 22 8 2 0 0 69 9 132
2020 CO-02 33 30 25 10 2 0 0 63 11 63
2020 CO-03 32 42 21 5 0 0 0 74 5 38
2019 CO 33 40 19 6 2 1 0 73 8 126
2019 CO-02 32 46 11 9 2 2 0 79 11 57
2019 CO-03 29 38 32 0 0 0 0 68 0 34
2018 CO 24 40 21 8 6 1 1 65 14 141
2018 CO-02 19 39 23 11 8 0 1 58 19 75
2018 CO-03 23 53 10 3 3 3 3 82 7 30
2017 CO 26 42 16 7 7 0 2 69 15 120
2017 CO-01 41 23 14 4 13 0 5 67 19 22
2017 CO-02 23 44 15 9 8 0 2 67 17 65
2017 CO-03 14 57 18 7 4 0 0 71 11 28

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 28 38 19 9 5 0 1 66 15 130
2020 CO-02 25 43 17 8 5 0 2 69 13 63
2020 CO-03 24 41 24 8 3 0 0 65 11 37
2019 CO 29 41 21 6 2 0 2 71 8 126
2019 CO-02 26 37 26 7 2 0 2 64 9 57
2019 CO-03 29 47 15 3 3 0 3 79 6 34
2018 CO 29 33 22 9 3 1 3 65 13 141
2018 CO-02 23 33 27 9 5 0 3 58 15 75
2018 CO-03 30 43 10 10 0 3 3 79 11 30
2017 CO 23 36 25 10 3 1 2 61 13 121
2017 CO-01 32 23 27 9 0 5 5 60 10 22
2017 CO-02 22 40 21 12 4 0 1 62 17 66
2017 CO-03 14 43 32 7 4 0 0 57 11 28

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 32 32 18 11 6 0 1 65 18 131
2020 CO-02 35 37 11 10 6 0 2 73 16 63
2020 CO-03 26 32 26 11 5 0 0 58 16 38
2019 CO 33 36 16 10 5 0 0 69 15 126
2019 CO-02 30 37 18 14 2 0 0 67 16 57
2019 CO-03 29 50 9 6 6 0 0 79 12 34
2018 CO 31 33 21 7 6 0 1 65 13 141
2018 CO-02 23 40 23 7 7 0 1 64 14 75
2018 CO-03 37 30 23 7 0 0 3 69 7 30
2017 CO 23 35 23 10 7 0 2 59 18 121
2017 CO-01 27 5 32 9 18 0 9 35 30 22
2017 CO-02 22 42 15 13 6 0 1 65 20 66
2017 CO-03 21 39 32 4 4 0 0 61 7 28

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 54 25 8 5 6 0 1 80 12 130
2020 CO-02 60 23 10 3 3 0 2 84 7 62
2020 CO-03 41 41 3 8 8 0 0 81 16 37
2019 CO 46 22 19 8 6 0 0 68 14 124
2019 CO-02 49 18 18 5 9 0 0 67 15 55
2019 CO-03 47 26 9 15 3 0 0 74 18 34

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 33 36 17 8 7 0 0 69 14 132
2020 CO-02 40 37 13 5 6 0 0 76 11 63
2020 CO-03 32 34 21 8 5 0 0 66 13 38

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 27 47 16 8 2 0 1 74 10 131
2020 CO-02 31 48 16 3 0 0 2 80 3 62
2020 CO-03 32 39 16 11 3 0 0 71 13 38
2019 CO 50 27 13 7 2 0 0 77 10 123
2019 CO-02 47 27 16 5 4 0 0 75 9 55
2019 CO-03 55 27 9 6 3 0 0 82 9 33
2018 CO 36 33 19 6 4 1 2 71 10 140
2018 CO-02 34 30 19 7 7 1 3 66 14 74
2018 CO-03 40 33 13 10 0 0 3 76 10 30
2017 CO 26 42 20 9 1 1 1 69 10 121
2017 CO-01 27 45 23 0 0 0 5 76 0 22
2017 CO-02 21 42 24 10 1 1 0 64 12 66
2017 CO-03 32 46 14 7 0 0 0 79 7 28

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 54 29 11 3 2 0 2 84 5 131
2020 CO-02 60 24 11 0 3 0 2 85 3 62
2020 CO-03 50 29 13 5 0 0 3 81 5 38
2019 CO 54 25 12 2 7 0 1 79 9 125
2019 CO-02 58 23 11 0 7 0 2 82 7 57
2019 CO-03 53 32 12 0 3 0 0 85 3 34
2018 CO 56 20 13 4 2 1 4 80 6 141
2018 CO-02 55 24 8 4 3 1 5 84 7 75
2018 CO-03 60 13 17 3 0 3 3 79 4 30
2017 CO 57 24 11 6 2 0 1 81 8 123
2017 CO-01 65 9 17 9 0 0 0 74 9 23
2017 CO-02 56 26 11 3 3 0 1 83 6 66
2017 CO-03 62 24 7 7 0 0 0 86 7 29

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 37 35 18 8 2 0 0 72 10 130
2020 CO-02 44 29 13 13 2 0 0 73 14 63
2020 CO-03 33 36 25 3 3 0 0 69 6 36

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 77 11 3 1 1 0 8 95 2 132
2020 CO-02 79 8 2 2 2 0 8 95 3 63
2020 CO-03 82 11 3 0 0 0 5 97 0 38
2019 CO 73 10 2 2 2 0 12 94 5 126
2019 CO-02 65 7 0 2 5 0 21 91 9 57
2019 CO-03 85 9 0 3 0 0 3 97 3 34
2018 CO 75 13 5 0 1 1 5 93 2 141
2018 CO-02 72 13 5 0 3 0 7 91 3 75
2018 CO-03 73 17 3 0 0 3 3 96 0 30

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 75 7 7 4 3 0 5 85 7 130
2020 CO-02 74 11 6 2 2 0 5 90 3 62
2020 CO-03 70 3 8 3 8 0 8 79 12 37
2019 CO 72 13 5 4 4 1 2 87 8 127
2019 CO-02 62 19 3 3 7 2 3 85 11 58
2019 CO-03 79 6 9 3 3 0 0 85 6 34
2018 CO 68 13 7 4 4 1 4 85 7 141
2018 CO-02 64 15 5 4 5 1 5 84 10 75
2018 CO-03 67 20 7 3 3 0 0 87 7 30
2017 CO 72 11 3 5 6 0 2 85 12 123
2017 CO-01 70 9 4 9 4 0 4 82 13 23
2017 CO-02 69 13 4 1 9 0 3 85 11 66
2017 CO-03 79 7 0 10 3 0 0 86 14 29

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 74 11 8 3 0 1 3 89 3 131
2020 CO-02 71 8 13 3 0 0 5 83 3 63
2020 CO-03 78 14 0 3 0 3 3 97 3 37
2019 CO 63 21 10 4 1 0 0 85 5 126
2019 CO-02 55 22 14 7 2 0 0 78 9 58
2019 CO-03 76 15 6 3 0 0 0 91 3 34
2018 CO 51 26 16 3 3 0 1 78 6 140
2018 CO-02 43 31 16 3 5 0 1 75 8 74
2018 CO-03 53 27 13 3 0 0 3 83 3 30
2017 CO 54 24 18 1 2 0 2 79 2 123
2017 CO-01 74 9 17 0 0 0 0 83 0 23
2017 CO-02 49 30 16 0 1 0 3 82 2 66
2017 CO-03 52 17 28 3 0 0 0 69 3 29

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 63 13 11 4 5 1 3 79 10 131
2020 CO-02 60 14 16 3 2 0 5 78 5 63
2020 CO-03 68 5 8 3 11 3 3 77 14 37
2019 CO 63 19 9 5 5 0 0 81 10 123
2019 CO-02 56 25 4 7 9 0 0 81 16 57
2019 CO-03 67 18 9 3 3 0 0 85 6 33
2018 CO 48 28 12 6 5 0 1 77 11 141
2018 CO-02 40 33 13 4 8 0 1 74 12 75
2018 CO-03 57 20 7 10 3 0 3 79 14 30
2017 CO 53 21 13 6 5 0 2 75 11 123
2017 CO-01 57 22 4 9 9 0 0 79 17 23
2017 CO-02 49 21 13 9 4 0 3 72 14 66
2017 CO-03 59 21 17 0 3 0 0 79 3 29

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 57 11 5 1 1 2 25 92 2 132
2020 CO-02 59 6 2 0 0 2 32 98 0 63
2020 CO-03 50 24 13 3 3 3 5 80 6 38
2019 CO 53 14 6 1 1 1 25 89 2 125
2019 CO-02 46 9 4 0 0 2 40 94 0 57
2019 CO-03 47 32 15 3 3 0 0 79 6 34
2018 CO 49 11 10 1 1 0 29 84 2 140
2018 CO-02 50 5 5 0 1 0 38 89 2 74
2018 CO-03 37 27 27 3 0 0 7 68 4 30
2017 CO 48 12 10 3 1 1 25 81 5 123
2017 CO-01 48 9 0 0 0 4 39 100 0 23
2017 CO-02 54 8 3 1 0 0 34 93 2 66
2017 CO-03 38 21 28 10 3 0 0 59 14 29

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 74 14 6 0 0 0 5 94 0 132
2020 CO-02 70 19 5 0 0 0 6 95 0 63
2020 CO-03 74 11 11 0 0 0 5 89 0 38
2019 CO 71 21 2 0 1 0 5 97 1 126
2019 CO-02 63 30 2 0 2 0 4 96 2 57
2019 CO-03 79 12 3 0 0 0 6 97 0 34
2018 CO 70 13 7 1 1 1 8 90 2 141
2018 CO-02 69 12 5 0 1 0 12 92 2 75
2018 CO-03 63 13 17 0 0 3 3 82 0 30
2017 CO 69 19 6 1 0 0 6 93 1 123
2017 CO-01 70 22 4 0 0 0 4 95 0 23
2017 CO-02 69 16 4 1 0 0 9 93 2 66
2017 CO-03 72 24 3 0 0 0 0 97 0 29

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 86 7 4 1 1 0 2 95 2 131
2020 CO-02 87 6 2 0 2 0 3 97 2 63
2020 CO-03 92 8 0 0 0 0 0 100 0 37
2019 CO 86 5 2 2 3 0 2 93 6 127
2019 CO-02 84 5 0 5 5 0 0 90 10 58
2019 CO-03 91 0 0 0 3 0 6 97 3 34
2018 CO 76 11 3 3 2 0 6 92 5 141
2018 CO-02 75 12 1 0 4 0 8 94 4 75
2018 CO-03 83 3 7 7 0 0 0 87 7 30
2017 CO 76 15 2 0 1 0 6 97 1 123
2017 CO-01 91 4 0 0 0 0 4 100 0 23
2017 CO-02 71 17 1 0 1 0 9 97 2 66
2017 CO-03 79 14 3 0 0 0 3 96 0 29

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 47 29 12 5 4 0 3 78 9 132
2020 CO-02 49 29 11 5 3 0 3 80 8 63
2020 CO-03 45 29 16 3 5 0 3 76 8 38
2019 CO 54 21 19 4 1 0 1 76 5 127
2019 CO-02 47 26 21 5 2 0 0 72 7 58
2019 CO-03 71 18 6 3 0 0 3 91 3 34
2018 CO 45 31 17 5 1 0 1 76 6 141
2018 CO-02 37 39 16 4 3 0 1 77 7 75
2018 CO-03 53 27 10 10 0 0 0 80 10 30
2017 CO 50 31 15 2 2 0 1 81 4 123
2017 CO-01 52 26 17 4 0 0 0 78 4 23
2017 CO-02 47 32 15 1 3 0 1 80 5 66
2017 CO-03 59 31 10 0 0 0 0 90 0 29

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 34 36 22 5 2 1 0 70 8 132
2020 CO-02 35 32 25 5 2 2 0 68 6 63
2020 CO-03 32 37 21 8 3 0 0 68 11 38

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 12 31 42 10 5 1 0 43 15 131
2020 CO-02 17 33 40 8 2 0 0 51 10 63
2020 CO-03 11 16 51 16 3 3 0 28 19 37
2019 CO 14 39 36 9 2 0 0 53 11 127
2019 CO-02 12 33 50 3 2 0 0 45 5 58
2019 CO-03 15 38 29 18 0 0 0 53 18 34
2018 CO 13 33 40 11 2 0 0 46 13 141
2018 CO-02 15 28 45 11 1 0 0 43 12 75
2018 CO-03 13 23 50 10 3 0 0 37 13 30
2017 CO 8 37 38 12 5 0 0 45 17 123
2017 CO-01 13 31 31 17 9 0 0 44 26 23
2017 CO-02 9 36 42 9 4 0 0 45 13 66
2017 CO-03 3 45 38 10 3 0 0 48 14 29

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 7 17 41 27 9 0 0 36 23 132
2020 CO-02 3 14 40 29 14 0 0 43 17 63
2020 CO-03 8 21 45 26 0 0 0 26 29 38
2019 CO 5 15 37 29 14 0 0 43 20 126
2019 CO-02 2 7 44 35 12 0 0 47 9 57
2019 CO-03 9 18 44 21 9 0 0 29 26 34
2018 CO 4 16 37 30 13 0 0 43 20 138
2018 CO-02 3 12 39 32 14 0 0 46 15 74
2018 CO-03 4 25 39 25 7 0 0 32 29 28
2017 CO 5 13 42 32 8 0 0 40 18 122
2017 CO-01 13 9 39 26 13 0 0 39 22 23
2017 CO-02 3 12 46 31 7 0 0 39 15 66
2017 CO-03 4 14 43 32 7 0 0 39 18 28

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 47 39 10 1 1 3 0 88 2 131
2020 CO-02 53 32 13 0 0 2 0 87 0 62
2020 CO-03 39 47 5 3 3 3 0 89 5 38
2019 CO 35 39 17 3 5 1 0 75 8 127
2019 CO-02 41 34 16 3 3 2 0 77 7 58
2019 CO-03 26 53 15 0 6 0 0 79 6 34
2018 CO 41 38 12 6 2 1 0 80 8 141
2018 CO-02 39 37 13 5 4 1 0 77 9 75
2018 CO-03 37 47 7 10 0 0 0 83 10 30
2017 CO 31 44 12 8 3 2 0 76 11 123
2017 CO-01 35 26 17 13 4 4 0 64 18 23
2017 CO-02 33 44 10 10 1 1 0 77 12 66
2017 CO-03 28 52 14 0 7 0 0 79 7 29

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 38 35 13 9 2 2 1 75 12 132
2020 CO-02 37 43 10 5 3 2 2 82 8 63
2020 CO-03 37 32 13 16 3 0 0 68 18 38

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 45 22 12 12 8 2 0 69 20 130
2020 CO-02 50 18 15 10 5 3 0 70 15 62
2020 CO-03 54 19 5 11 11 0 0 73 22 37

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 55 27 8 3 5 2 0 84 8 132
2020 CO-02 62 24 5 3 3 3 0 89 7 63
2020 CO-03 55 29 5 0 11 0 0 84 11 38

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 35 36 18 5 4 2 1 73 9 131
2020 CO-02 33 43 11 8 2 2 2 79 10 63
2020 CO-03 35 32 24 3 5 0 0 68 8 37
2019 CO 34 35 17 8 6 0 0 69 13 127
2019 CO-02 34 36 19 5 5 0 0 71 10 58
2019 CO-03 26 44 15 9 6 0 0 71 15 34
2018 CO 28 38 24 6 3 1 0 66 9 141
2018 CO-02 24 37 29 7 3 0 0 61 9 75
2018 CO-03 27 40 17 10 3 3 0 69 14 30
2017 CO 23 48 19 5 6 0 0 71 10 123
2017 CO-01 31 31 22 4 13 0 0 61 17 23
2017 CO-02 25 53 15 3 4 0 0 78 7 66
2017 CO-03 7 52 28 10 3 0 0 59 14 29

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 51 35 9 5 1 0 0 86 5 132
2020 CO-02 46 37 16 2 0 0 0 83 2 63
2020 CO-03 50 39 3 5 3 0 0 89 8 38

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 43 36 14 5 2 0 0 79 7 132
2020 CO-02 43 38 14 2 3 0 0 81 5 63
2020 CO-03 42 39 11 5 3 0 0 82 8 38

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 43 37 9 6 0 2 3 84 6 132
2020 CO-02 43 35 10 10 0 2 2 80 10 63
2020 CO-03 45 42 8 3 0 0 3 89 3 38

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 56 28 8 1 2 2 2 89 3 131
2020 CO-02 56 25 11 2 2 3 2 85 3 63
2020 CO-03 57 32 3 0 5 0 3 92 6 37

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 77 18 2 2 0 1 1 96 2 131
2020 CO-02 77 15 5 2 0 0 2 93 2 62
2020 CO-03 71 26 0 3 0 0 0 97 3 38

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 61 30 5 3 0 1 0 92 3 132
2020 CO-02 67 27 3 2 0 2 0 95 2 63
2020 CO-03 50 37 8 5 0 0 0 87 5 38

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 55 21 8 11 5 1 0 76 16 131
2020 CO-02 56 21 6 11 3 2 0 79 15 62
2020 CO-03 58 21 5 11 5 0 0 79 16 38

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 64 27 8 1 2 0 0 90 2 132
2020 CO-02 68 22 8 0 2 0 0 90 2 63
2020 CO-03 61 32 5 0 3 0 0 92 3 38

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 27 37 24 10 2 0 0 63 12 41
2020 CO-03 25 36 25 11 3 0 0 61 14 36
2019 CO 15 44 15 18 0 5 3 64 19 39
2019 CO-03 19 41 13 19 0 6 3 66 21 32

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 100 0 41
2020 CO-03 100 0 36

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 17 22 15 29 17 0 0 39 46 41
2020 CO-03 17 19 17 31 17 0 0 36 47 36
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 7 93 132
2020 CO-02 6 94 63
2020 CO-03 8 92 38

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 6 94 132
2020 CO-02 6 94 63
2020 CO-03 5 95 38
2019 CO 15 85 126
2019 CO-02 18 82 57
2019 CO-03 15 85 34
2017 CO 19 81 123
2017 CO-01 22 78 23
2017 CO-02 16 84 66
2017 CO-03 21 79 29
2014 CO 10 90 119
2014 CO-02 10 90 58

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CO 95 5 19
2019 CO-02 90 10 10
2017 CO 87 13 23
2017 CO-02 82 18 11
2014 CO 83 17 12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CO 67 22 0 11 0 0 0 89 11 18
2017 CO 60 25 5 10 0 0 0 85 10 20
2014 CO 60 30 10 0 0 0 0 90 0 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 54 25 9 4 2 3 4 85 6 132
2020 CO-02 57 21 10 2 2 5 5 86 4 63
2020 CO-03 61 21 8 5 3 3 0 84 8 38
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 28 58 14 0 67 33 132
2020 CO-02 22 65 13 0 75 25 63
2020 CO-03 26 55 18 0 68 32 38

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 38 62 37
2020 CO-02 43 57 14

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 27 27 11 14 14 3 5 59 29 37
2020 CO-02 21 29 14 14 7 7 7 58 25 14

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 19 11 14 19 27 0 11 33 52 37
2020 CO-02 14 14 21 14 29 0 7 31 46 14

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 48 25 6 8 8 1 4 76 17 132
2020 CO-02 51 17 8 10 11 2 2 70 21 63
2020 CO-03 50 29 0 11 3 0 8 86 14 38
2019 CO 36 18 19 11 9 1 6 58 21 126
2019 CO-02 34 24 17 10 7 2 5 63 19 58
2019 CO-03 44 12 15 12 9 0 9 61 23 34
2018 CO 38 13 12 12 13 4 6 58 29 141
2018 CO-02 32 13 12 16 15 4 8 52 35 75
2018 CO-03 43 17 10 3 13 7 7 69 19 30
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