2020 Public Service Employee Survey Results for Courts Administration Service by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 41 5 18 1 0 0 76 19 99
2020 Non-supervisor 35 43 5 13 4 0 0 79 17 343

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 66 24 6 2 3 0 0 90 5 100
2020 Non-supervisor 75 18 4 2 1 0 0 94 3 340
2017 Supervisor 72 23 1 1 1 0 1 97 2 84
2017 Non-supervisor 67 25 3 2 1 0 1 93 4 264
2014 Supervisor 50 37 7 3 1 1 1 89 4 95
2014 Non-supervisor 61 26 7 3 2 0 1 88 5 320

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 39 6 18 4 1 0 72 22 99
2020 Non-supervisor 39 32 11 13 4 0 1 71 18 344
2019 Supervisor 47 33 7 7 6 0 0 80 13 86
2019 Non-supervisor 48 33 4 11 4 0 0 81 15 353
2017 Supervisor 41 40 7 9 3 0 0 81 12 84
2017 Non-supervisor 40 36 9 9 5 0 0 77 14 266
2014 Supervisor 42 37 8 10 2 0 0 80 12 95
2014 Non-supervisor 41 38 6 11 4 0 0 78 15 317

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 42 12 10 4 0 0 74 14 100
2020 Non-supervisor 30 38 14 11 6 0 1 68 17 343
2019 Supervisor 31 42 13 10 5 0 0 73 15 86
2019 Non-supervisor 32 35 11 14 6 0 1 68 21 353
2018 Supervisor 30 44 7 11 6 0 2 75 17 96
2018 Non-supervisor 31 40 9 11 8 0 1 72 19 338
2017 Supervisor 27 35 16 13 9 0 0 62 22 84
2017 Non-supervisor 30 37 12 14 7 0 0 67 21 266
2014 Supervisor 8 28 18 29 17 0 0 36 46 94
2014 Non-supervisor 20 32 18 16 14 0 1 52 30 320

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 34 8 12 4 0 0 77 16 98
2020 Non-supervisor 38 33 12 12 4 0 0 71 17 343
2019 Supervisor 45 44 7 1 2 0 0 90 4 85
2019 Non-supervisor 47 35 8 8 2 0 1 83 10 353
2017 Supervisor 47 38 5 7 4 0 0 85 10 82
2017 Non-supervisor 38 44 8 7 3 0 0 82 10 266
2014 Supervisor 31 47 14 6 2 0 0 79 8 95
2014 Non-supervisor 32 43 15 7 2 1 0 76 10 320

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 27 14 16 4 0 0 66 19 99
2020 Non-supervisor 40 30 14 9 7 0 1 70 16 344
2019 Supervisor 42 38 9 6 6 0 0 79 11 86
2019 Non-supervisor 46 29 11 9 5 1 0 76 14 354
2018 Supervisor 43 35 9 7 5 0 0 79 12 96
2018 Non-supervisor 47 30 8 6 6 1 1 79 13 341
2017 Supervisor 45 42 3 5 4 0 1 88 8 84
2017 Non-supervisor 38 31 15 10 5 0 0 69 16 266
2014 Supervisor 28 34 22 9 7 0 0 62 16 95
2014 Non-supervisor 28 31 21 9 6 2 2 62 16 320

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 36 11 6 3 0 0 79 10 100
2020 Non-supervisor 39 38 12 6 4 0 1 77 10 344
2019 Supervisor 55 30 11 3 1 0 0 85 4 86
2019 Non-supervisor 43 37 11 4 5 0 0 81 9 356
2018 Supervisor 44 43 6 5 2 0 0 87 7 95
2018 Non-supervisor 41 37 12 5 4 0 0 78 9 340
2017 Supervisor 30 58 6 3 2 0 0 88 5 84
2017 Non-supervisor 29 48 13 5 4 0 0 77 10 265
2014 Supervisor 19 54 13 10 5 0 0 73 15 95
2014 Non-supervisor 29 42 15 9 5 0 0 71 14 320

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 40 16 10 4 0 0 70 14 100
2020 Non-supervisor 33 31 13 12 9 0 1 65 22 343
2019 Supervisor 34 40 10 13 4 0 0 74 17 86
2019 Non-supervisor 35 32 13 10 8 1 1 69 18 356
2018 Supervisor 28 37 13 12 11 0 0 65 22 96
2018 Non-supervisor 37 30 13 10 7 1 2 69 17 341
2017 Supervisor 25 49 15 6 5 0 0 74 11 84
2017 Non-supervisor 27 32 18 14 8 0 0 60 22 266
2014 Supervisor 14 45 17 14 9 0 1 60 24 95
2014 Non-supervisor 24 33 14 16 13 0 0 57 29 319

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 50 15 6 4 0 0 75 10 100
2020 Non-supervisor 36 40 12 7 4 0 1 76 12 343
2019 Supervisor 30 43 13 9 4 0 0 74 13 86
2019 Non-supervisor 39 36 11 10 4 0 0 75 14 356
2018 Supervisor 26 42 20 7 6 0 0 68 13 96
2018 Non-supervisor 38 41 10 7 3 0 0 79 10 341
2017 Supervisor 25 48 15 5 6 0 1 74 11 84
2017 Non-supervisor 34 40 16 8 3 0 0 74 11 266

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 30 8 2 3 0 0 87 5 100
2020 Non-supervisor 49 35 11 3 2 0 0 84 5 343
2019 Supervisor 60 29 9 1 1 0 0 89 2 84
2019 Non-supervisor 55 33 7 4 1 0 0 88 5 354
2018 Supervisor 57 31 8 0 3 1 0 89 3 96
2018 Non-supervisor 51 37 7 2 1 1 0 90 3 341
2017 Supervisor 48 41 7 4 0 0 0 89 4 84
2017 Non-supervisor 42 43 8 4 2 0 0 86 7 266
2014 Supervisor 40 41 9 7 2 1 0 82 9 95
2014 Non-supervisor 39 36 14 6 3 1 1 76 10 320

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 33 14 11 4 0 0 70 15 100
2020 Non-supervisor 34 33 14 9 9 0 1 67 19 343
2019 Supervisor 41 32 8 12 6 0 0 73 18 86
2019 Non-supervisor 40 32 12 7 9 0 0 72 16 356
2018 Supervisor 41 33 7 9 10 0 0 74 19 95
2018 Non-supervisor 40 33 9 8 8 1 1 74 16 338
2017 Supervisor 31 43 12 8 6 0 0 74 14 84
2017 Non-supervisor 30 35 15 10 9 0 0 65 20 266

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 32 6 3 2 0 0 89 5 98
2020 Non-supervisor 58 27 10 3 2 0 1 86 5 339
2019 Supervisor 76 18 4 2 0 0 0 94 2 86
2019 Non-supervisor 60 28 7 3 2 0 0 88 5 354
2018 Supervisor 66 22 8 4 0 0 0 88 4 94
2018 Non-supervisor 57 32 6 2 2 1 0 90 4 338
2017 Supervisor 57 37 5 1 0 0 0 94 1 84
2017 Non-supervisor 56 32 6 2 3 0 0 89 5 265
2014 Supervisor 65 25 6 4 0 0 0 89 4 95
2014 Non-supervisor 62 29 7 1 1 0 0 91 2 320

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 35 9 11 3 0 0 77 14 100
2020 Non-supervisor 30 36 13 10 10 0 2 68 20 343
2019 Supervisor 50 27 10 12 2 0 0 76 14 86
2019 Non-supervisor 31 34 13 12 8 1 1 67 20 356
2018 Supervisor 43 34 12 6 6 0 0 77 11 96
2018 Non-supervisor 34 33 10 10 10 2 1 69 21 341
2017 Supervisor 37 47 11 4 1 0 0 85 5 84
2017 Non-supervisor 26 37 16 12 8 1 0 64 19 265
2014 Supervisor 20 51 9 13 7 0 0 71 20 95
2014 Non-supervisor 17 33 21 15 13 1 0 50 28 320

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 33 15 8 4 0 0 73 12 100
2020 Non-supervisor 35 32 14 10 7 1 1 68 18 342
2019 Supervisor 44 37 7 8 5 0 0 80 13 85
2019 Non-supervisor 41 29 14 8 7 0 1 71 15 356
2018 Supervisor 44 30 13 7 6 0 0 75 12 96
2018 Non-supervisor 38 30 13 8 9 1 1 69 17 337
2017 Supervisor 45 34 9 9 3 0 0 79 12 84
2017 Non-supervisor 31 33 15 12 8 1 1 65 20 265
2014 Supervisor 30 41 12 10 7 0 0 71 16 95
2014 Non-supervisor 25 31 19 13 11 1 1 57 24 320

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 43 13 12 2 0 0 73 14 100
2020 Non-supervisor 32 39 13 9 5 1 1 73 14 340
2019 Supervisor 35 39 14 9 3 0 0 74 12 85
2019 Non-supervisor 40 35 11 8 6 0 0 75 14 348
2018 Supervisor 41 37 11 6 6 0 0 77 12 96
2018 Non-supervisor 40 34 10 7 8 1 0 75 15 341
2017 Supervisor 35 42 10 8 4 0 1 77 12 84
2017 Non-supervisor 31 38 16 8 5 0 1 71 13 265
2014 Supervisor 22 33 19 18 7 0 0 56 25 95
2014 Non-supervisor 25 36 19 12 8 0 0 60 20 320

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 45 9 6 4 0 0 81 10 99
2020 Non-supervisor 46 33 11 5 4 0 1 80 9 344
2019 Supervisor 44 40 11 5 0 0 0 85 5 86
2019 Non-supervisor 51 33 10 4 2 0 0 83 6 356
2018 Supervisor 46 37 8 6 3 0 0 83 9 96
2018 Non-supervisor 48 37 8 2 3 0 0 86 6 339
2017 Supervisor 38 46 9 3 3 0 1 85 6 83
2017 Non-supervisor 42 44 7 4 2 0 0 86 7 265
2014 Supervisor 37 38 11 10 4 0 0 76 14 95
2014 Non-supervisor 36 45 10 6 2 0 0 81 9 320

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 20 29 18 18 0 1 35 36 100
2020 Non-supervisor 42 34 17 5 2 0 1 76 7 342
2019 Supervisor 14 28 31 13 14 0 0 42 27 86
2019 Non-supervisor 47 31 15 4 2 0 0 79 6 353
2018 Supervisor 18 33 19 20 9 0 2 51 29 96
2018 Non-supervisor 39 35 15 5 3 1 1 75 9 341
2017 Supervisor 17 38 17 17 10 0 1 56 27 84
2017 Non-supervisor 42 36 16 3 2 0 1 79 5 265
2014 Supervisor 18 28 25 14 16 0 0 46 30 95
2014 Non-supervisor 41 34 18 4 3 0 0 75 7 319

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 34 38 4 3 0 0 7 55 100
2020 Non-supervisor 8 22 33 24 11 1 1 35 31 341
2019 Supervisor 17 39 29 9 6 0 0 15 55 86
2019 Non-supervisor 7 18 31 23 18 2 1 42 26 353
2018 Supervisor 15 30 32 17 6 0 0 23 45 95
2018 Non-supervisor 8 19 26 20 18 4 4 42 29 341
2017 Supervisor 12 26 42 15 2 1 1 17 40 84
2017 Non-supervisor 11 16 30 23 13 2 6 39 29 264
2014 Supervisor 24 27 29 16 2 0 2 18 52 95
2014 Non-supervisor 8 21 36 17 11 2 5 30 31 319

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 21 29 26 6 2 2 33 36 100
2020 Non-supervisor 8 15 24 24 23 2 2 50 25 343
2019 Supervisor 12 17 36 21 10 2 1 32 30 86
2019 Non-supervisor 7 16 21 22 27 4 3 53 25 352
2018 Supervisor 6 24 36 18 13 2 0 33 31 95
2018 Non-supervisor 9 16 22 22 22 5 5 48 27 339
2017 Supervisor 12 32 35 12 5 1 3 17 46 84
2017 Non-supervisor 10 15 26 22 16 5 7 42 28 264
2014 Supervisor 14 23 39 10 5 2 7 16 41 95
2014 Non-supervisor 14 19 24 21 11 5 6 36 37 318

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 28 34 19 5 1 1 24 41 100
2020 Non-supervisor 10 15 25 22 21 2 5 47 26 340
2019 Supervisor 17 23 32 12 16 1 0 28 40 86
2019 Non-supervisor 7 13 22 23 25 6 3 54 22 351
2018 Supervisor 14 18 32 24 8 0 3 33 34 96
2018 Non-supervisor 6 16 20 20 24 7 8 51 26 337
2017 Supervisor 13 31 29 12 9 0 6 23 46 84
2017 Non-supervisor 7 15 24 24 18 2 10 48 25 263
2014 Supervisor 21 40 19 17 1 0 2 18 62 95
2014 Non-supervisor 14 16 24 20 14 5 8 39 34 318

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 11 20 44 18 7 0 0 25 31 100
2020 Non-supervisor 3 8 28 33 26 0 2 60 11 341
2019 Supervisor 7 20 39 22 12 0 0 34 27 85
2019 Non-supervisor 3 6 23 33 30 2 3 67 10 352
2018 Supervisor 10 19 35 27 9 0 0 36 29 95
2018 Non-supervisor 2 11 23 26 31 4 3 61 14 339
2017 Supervisor 10 16 39 21 9 0 3 32 28 83
2017 Non-supervisor 5 8 27 31 20 1 7 55 15 261
2014 Supervisor 14 28 31 22 3 0 1 25 43 95
2014 Non-supervisor 8 10 25 33 17 2 5 53 19 315

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 35 28 7 4 2 1 11 60 99
2020 Non-supervisor 9 15 25 25 23 0 3 50 25 343
2019 Supervisor 21 33 27 8 9 1 1 18 55 85
2019 Non-supervisor 9 14 23 21 26 2 4 50 25 355
2018 Supervisor 21 34 26 11 5 1 1 17 56 96
2018 Non-supervisor 14 16 22 19 19 4 6 43 33 339
2017 Supervisor 31 41 20 1 3 1 2 5 75 84
2017 Non-supervisor 15 24 26 13 14 2 5 30 43 262
2014 Supervisor 43 35 12 5 2 0 3 8 80 95
2014 Non-supervisor 21 22 24 16 10 1 6 28 47 318

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 23 30 20 9 3 2 30 38 98
2020 Non-supervisor 11 12 24 23 22 4 4 49 25 343
2019 Supervisor 16 23 28 17 11 4 0 29 41 86
2019 Non-supervisor 13 11 26 20 22 5 3 46 26 353
2018 Supervisor 10 27 37 16 8 0 2 24 38 96
2018 Non-supervisor 13 16 23 19 19 4 6 42 33 337
2017 Supervisor 19 34 26 14 3 2 2 18 55 83
2017 Non-supervisor 15 14 26 16 18 5 7 38 32 261
2014 Supervisor 12 24 27 25 2 0 10 30 40 95
2014 Non-supervisor 12 18 25 19 14 4 10 37 34 318

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 30 31 17 4 3 1 21 47 100
2020 Non-supervisor 9 12 36 17 19 3 4 39 23 341
2019 Supervisor 15 24 32 13 14 1 0 28 40 86
2019 Non-supervisor 9 16 23 20 23 5 3 48 27 353
2018 Supervisor 9 21 40 19 9 0 1 29 31 96
2018 Non-supervisor 7 17 22 21 20 7 6 47 28 336
2017 Supervisor 14 25 35 16 7 0 2 24 40 84
2017 Non-supervisor 12 14 26 18 19 4 7 41 29 262
2014 Supervisor 20 29 31 14 2 0 4 16 51 94
2014 Non-supervisor 12 20 28 15 11 6 9 30 37 319

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 18 30 26 8 1 0 34 35 99
2020 Non-supervisor 9 21 34 20 13 1 2 34 31 343
2019 Supervisor 19 21 28 18 12 2 0 31 40 86
2019 Non-supervisor 9 18 26 23 20 2 2 45 28 354
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 42 17 6 6 0 2 70 12 100
2020 Non-supervisor 20 28 19 9 11 6 6 55 23 344
2019 Supervisor 30 31 19 10 7 3 1 63 17 86
2019 Non-supervisor 29 24 16 11 10 8 3 59 23 353
2018 Supervisor 26 34 15 14 8 1 1 62 23 96
2018 Non-supervisor 28 25 16 10 7 9 5 62 20 339
2017 Supervisor 33 33 13 10 4 3 5 71 15 83
2017 Non-supervisor 15 28 21 14 11 5 6 48 29 265
2014 Supervisor 27 37 20 6 6 1 4 67 12 95
2014 Non-supervisor 19 24 21 14 15 5 3 47 31 319

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 23 6 8 3 0 0 83 11 99
2020 Non-supervisor 38 29 11 9 11 1 1 69 20 344
2019 Supervisor 59 26 4 6 4 1 0 86 10 85
2019 Non-supervisor 48 26 9 8 9 0 0 74 17 354
2018 Supervisor 58 24 5 7 6 0 0 82 13 96
2018 Non-supervisor 49 26 8 9 6 1 1 76 15 339
2017 Supervisor 58 28 9 1 3 0 0 86 4 83
2017 Non-supervisor 33 37 10 10 9 0 1 71 19 265
2014 Supervisor 44 42 8 1 6 0 0 86 6 95
2014 Non-supervisor 33 28 9 13 13 3 1 64 27 320

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 31 4 8 2 0 0 86 10 99
2020 Non-supervisor 44 31 11 8 4 1 1 76 12 340
2019 Supervisor 49 35 6 7 2 0 0 84 10 85
2019 Non-supervisor 49 32 6 10 3 0 0 81 13 352
2018 Supervisor 47 36 7 7 3 0 0 83 10 96
2018 Non-supervisor 50 32 8 5 4 0 0 83 9 339
2017 Supervisor 35 49 12 5 0 0 0 84 5 84
2017 Non-supervisor 33 43 9 8 5 1 1 77 14 266
2014 Supervisor 39 43 9 5 3 0 0 83 8 95
2014 Non-supervisor 31 38 14 10 6 0 0 70 16 318

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 40 9 4 0 0 0 86 4 100
2020 Non-supervisor 36 35 17 5 5 1 2 72 10 342
2019 Supervisor 50 43 6 0 1 0 0 92 1 85
2019 Non-supervisor 44 32 13 5 4 2 0 77 9 353
2018 Supervisor 55 28 9 6 1 0 0 83 7 96
2018 Non-supervisor 44 35 10 3 5 2 1 82 8 342

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 21 7 5 5 3 2 82 11 99
2020 Non-supervisor 40 20 17 6 5 10 2 68 12 344
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 26 15 2 1 0 0 83 3 100
2020 Non-supervisor 37 26 20 3 5 1 8 70 9 342
2019 Supervisor 61 22 10 2 1 0 4 86 4 86
2019 Non-supervisor 38 26 18 5 6 2 6 69 11 355

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 32 14 5 2 0 0 79 7 100
2020 Non-supervisor 39 30 14 8 9 0 1 69 17 341
2019 Supervisor 51 24 13 5 6 0 1 75 12 86
2019 Non-supervisor 45 24 15 6 7 1 1 71 14 355
2018 Supervisor 42 36 8 6 6 0 1 79 13 96
2018 Non-supervisor 44 29 10 6 7 3 2 77 13 340
2017 Supervisor 36 41 8 11 1 0 3 79 12 84
2017 Non-supervisor 36 32 13 8 8 1 2 70 16 265
2014 Supervisor 28 41 12 13 5 0 1 70 19 95
2014 Non-supervisor 29 32 15 12 10 0 2 62 22 320

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 27 15 5 3 0 1 77 8 100
2020 Non-supervisor 45 24 15 7 6 2 1 71 13 344

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 31 10 6 1 0 0 83 7 100
2020 Non-supervisor 45 31 10 7 6 1 1 76 13 344
2019 Supervisor 56 25 6 8 4 1 1 82 12 85
2019 Non-supervisor 50 23 10 8 6 1 1 74 15 353
2018 Supervisor 54 29 7 3 7 0 1 83 10 96
2018 Non-supervisor 49 27 10 4 6 2 2 79 10 338
2017 Supervisor 42 37 9 7 2 0 2 81 9 84
2017 Non-supervisor 47 26 13 6 6 0 1 74 13 264
2014 Supervisor 39 42 9 6 3 0 1 82 9 95
2014 Non-supervisor 27 33 15 13 10 0 2 61 23 318

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 37 63 100
2020 Non-supervisor 37 63 343

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 30 5 4 6 3 2 85 10 100
2020 Non-supervisor 45 19 12 2 7 6 9 75 11 344

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 26 14 6 2 0 0 78 8 100
2020 Non-supervisor 49 26 12 5 5 0 2 77 11 344
2019 Supervisor 54 27 7 8 3 0 1 82 11 86
2019 Non-supervisor 51 25 10 6 7 0 1 77 13 356
2018 Supervisor 57 20 10 4 8 0 1 78 12 96
2018 Non-supervisor 54 24 12 3 6 1 1 79 9 338
2017 Supervisor 52 32 6 6 2 0 2 86 9 84
2017 Non-supervisor 49 28 9 6 8 1 0 78 13 265
2014 Supervisor 45 30 10 10 4 0 1 75 14 95
2014 Non-supervisor 35 31 16 9 8 0 1 67 17 319
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 35 17 8 8 6 1 65 17 100
2020 Non-supervisor 36 24 17 9 7 7 1 65 17 344
2019 Supervisor 26 40 14 10 7 3 0 68 18 85
2019 Non-supervisor 39 26 14 5 8 7 1 71 14 355
2018 Supervisor 34 35 14 11 5 0 0 69 16 96
2018 Non-supervisor 38 27 13 6 7 8 1 72 14 342
2017 Supervisor 22 41 25 6 2 4 1 65 9 84
2017 Non-supervisor 28 32 14 10 7 7 1 66 18 265
2014 Supervisor 17 36 19 11 5 12 0 60 18 94
2014 Non-supervisor 20 31 20 12 8 9 0 57 21 319

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 32 20 12 10 3 1 57 23 100
2020 Non-supervisor 32 26 18 12 10 2 1 59 23 342
2019 Supervisor 24 38 16 10 10 1 0 63 21 85
2019 Non-supervisor 37 28 12 9 10 4 0 68 19 355
2018 Supervisor 27 38 16 13 7 0 0 65 19 95
2018 Non-supervisor 36 26 13 9 9 5 1 66 20 339
2017 Supervisor 17 34 25 17 4 0 1 52 22 83
2017 Non-supervisor 25 27 19 13 12 4 1 54 26 265
2014 Supervisor 14 30 21 21 11 3 0 45 33 94
2014 Non-supervisor 16 29 26 14 12 2 1 46 27 319

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 40 13 24 13 2 1 50 37 100
2020 Non-supervisor 25 26 19 12 13 4 1 54 26 343
2019 Supervisor 19 29 20 19 10 2 0 50 30 84
2019 Non-supervisor 28 28 16 9 11 8 0 62 21 354
2018 Supervisor 18 36 13 20 13 1 0 54 33 96
2018 Non-supervisor 28 26 18 10 11 8 1 58 22 340
2017 Supervisor 12 29 24 19 10 5 1 43 31 84
2017 Non-supervisor 17 26 20 14 13 8 1 48 30 265
2014 Supervisor 9 19 26 30 13 3 0 29 45 94
2014 Non-supervisor 11 23 27 17 14 7 0 37 34 319

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 36 16 21 16 1 1 47 37 100
2020 Non-supervisor 25 28 16 12 16 2 1 54 29 344
2019 Supervisor 19 33 16 20 12 0 0 52 32 85
2019 Non-supervisor 26 28 17 13 10 5 0 58 25 355
2018 Supervisor 17 40 15 14 12 1 0 58 27 96
2018 Non-supervisor 27 30 16 10 12 5 1 60 24 342
2017 Supervisor 11 28 25 20 14 1 1 40 34 84
2017 Non-supervisor 19 30 15 14 16 6 1 52 32 265
2014 Supervisor 10 33 16 21 18 1 0 44 40 94
2014 Non-supervisor 11 28 24 18 16 3 0 40 35 318

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 28 6 3 2 3 3 88 6 100
2020 Non-supervisor 60 21 7 4 3 4 1 86 7 342
2019 Supervisor 64 26 6 0 4 0 0 91 4 86
2019 Non-supervisor 61 17 10 3 2 5 1 83 6 356
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 47 23 9 4 1 0 63 13 97
2020 Non-supervisor 29 40 20 7 2 2 0 70 9 343
2019 Supervisor 25 50 10 7 5 2 0 77 12 86
2019 Non-supervisor 33 40 17 6 3 1 1 74 9 351
2018 Supervisor 26 43 18 7 7 0 0 69 13 96
2018 Non-supervisor 33 35 20 5 6 1 1 69 11 341
2017 Supervisor 18 41 20 16 5 1 0 59 21 84
2017 Non-supervisor 27 39 17 8 5 2 1 69 14 265
2014 Supervisor 20 37 20 10 11 1 1 58 22 95
2014 Non-supervisor 19 37 29 8 5 2 0 56 14 318

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 29 31 25 8 1 0 36 33 100
2020 Non-supervisor 19 31 18 18 9 4 1 53 29 341
2019 Supervisor 17 31 19 25 8 1 0 48 33 86
2019 Non-supervisor 18 34 18 15 7 6 1 57 24 354

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 37 10 9 6 0 1 75 15 100
2020 Non-supervisor 32 31 17 10 7 3 1 66 17 343
2019 Supervisor 40 40 10 4 3 0 2 82 8 86
2019 Non-supervisor 38 33 11 8 6 2 1 74 15 354
2018 Supervisor 47 36 8 1 6 1 1 85 7 96
2018 Non-supervisor 38 33 14 6 5 2 2 74 11 342
2017 Supervisor 41 44 8 4 1 1 0 86 6 83
2017 Non-supervisor 34 31 14 10 4 6 1 71 15 264
2014 Supervisor 44 33 13 4 0 5 1 82 4 95
2014 Non-supervisor 26 35 18 9 6 4 1 65 16 318

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 32 24 6 7 2 0 62 13 98
2020 Non-supervisor 28 32 24 8 6 3 0 62 14 344
2019 Supervisor 34 40 12 6 5 2 0 76 12 85
2019 Non-supervisor 36 34 17 5 5 2 0 71 11 353
2018 Supervisor 38 35 12 10 6 0 0 72 16 96
2018 Non-supervisor 33 33 20 6 5 2 1 68 11 341

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 21 18 17 8 9 4 51 28 99
2020 Non-supervisor 22 16 20 13 15 12 2 45 32 344
2019 Supervisor 23 28 20 8 11 8 2 57 21 85
2019 Non-supervisor 24 20 19 11 12 12 3 51 27 353
2018 Supervisor 31 22 12 10 13 9 3 60 26 94
2018 Non-supervisor 23 21 17 12 12 11 5 52 28 342
2017 Supervisor 19 22 29 9 10 9 3 46 21 84
2017 Non-supervisor 14 23 14 15 13 18 4 46 35 265
2014 Supervisor 18 17 26 15 10 10 4 41 29 95
2014 Non-supervisor 15 20 20 15 17 10 3 40 37 319

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 41 16 12 10 1 1 62 22 99
2020 Non-supervisor 25 29 22 11 8 4 1 57 20 343
2019 Supervisor 24 27 24 18 6 0 1 52 24 86
2019 Non-supervisor 28 30 15 11 10 4 1 62 22 354
2018 Supervisor 25 30 24 11 10 0 0 55 21 95
2018 Non-supervisor 25 28 16 13 12 5 1 56 27 342
2017 Supervisor 19 32 23 11 11 3 0 53 23 84
2017 Non-supervisor 23 24 22 14 12 4 1 49 28 264
2014 Supervisor 6 15 26 32 22 0 0 21 53 95
2014 Non-supervisor 12 15 23 19 26 5 1 29 47 318

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 23 13 17 16 2 4 52 35 100
2020 Non-supervisor 16 22 18 15 19 2 8 42 37 344
2019 Supervisor 27 15 17 18 16 2 4 45 37 86
2019 Non-supervisor 21 22 12 16 18 4 6 48 38 355
2018 Supervisor 20 30 12 15 19 1 3 52 36 96
2018 Non-supervisor 20 20 12 16 21 4 7 45 42 342
2017 Supervisor 18 20 21 16 16 5 5 42 35 84
2017 Non-supervisor 11 18 16 19 24 4 9 33 49 265
2014 Supervisor 6 22 28 19 21 0 3 29 42 95
2014 Non-supervisor 11 11 16 17 35 4 6 25 58 318

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 26 12 9 4 0 2 74 14 100
2020 Non-supervisor 49 18 11 6 4 2 10 76 11 343
2019 Supervisor 45 26 17 5 4 0 2 73 9 86
2019 Non-supervisor 54 19 12 4 3 1 7 79 8 355

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 21 18 6 1 1 1 75 7 100
2020 Non-supervisor 51 22 9 5 4 2 8 80 10 341
2019 Supervisor 61 19 12 1 2 0 4 83 4 85
2019 Non-supervisor 49 18 15 5 5 2 6 72 12 354

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 79 10 4 3 2 1 2 91 5 100
2020 Non-supervisor 70 8 4 2 5 4 8 88 7 341
2019 Supervisor 76 9 4 2 0 2 6 94 2 86
2019 Non-supervisor 73 5 4 4 4 4 7 87 8 354

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 83 6 3 1 0 1 6 96 1 99
2020 Non-supervisor 63 11 5 2 4 3 11 87 7 341
2019 Supervisor 80 3 1 0 0 1 15 99 0 84
2019 Non-supervisor 75 5 3 2 2 3 10 92 4 355

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 50 15 9 3 1 0 73 12 100
2020 Non-supervisor 20 37 21 9 6 5 1 61 17 341
2019 Supervisor 33 38 16 9 2 1 0 72 12 86
2019 Non-supervisor 23 40 14 11 7 3 1 66 19 353
2018 Supervisor 41 33 15 5 5 1 0 75 10 96
2018 Non-supervisor 27 34 19 8 7 4 1 64 17 341
2017 Supervisor 23 45 17 8 4 4 0 71 12 84
2017 Non-supervisor 15 32 22 10 10 9 1 52 23 264

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 39 11 10 4 4 0 74 14 96
2020 Non-supervisor 33 34 15 9 5 3 1 69 15 340
2019 Supervisor 41 39 8 6 3 2 0 81 10 86
2019 Non-supervisor 42 33 12 5 5 2 0 77 11 350
2018 Supervisor 51 40 5 1 1 2 0 92 2 95
2018 Non-supervisor 44 32 12 6 3 2 1 79 9 339
2017 Supervisor 35 51 13 0 2 0 0 85 2 84
2017 Non-supervisor 29 41 12 7 5 5 1 74 13 264
2014 Supervisor 36 46 10 7 1 0 0 82 8 95
2014 Non-supervisor 32 39 16 7 4 2 0 72 11 319

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 42 7 4 3 3 0 85 7 100
2020 Non-supervisor 34 34 15 6 4 6 1 73 10 342
2019 Supervisor 44 38 10 5 2 1 0 83 7 85
2019 Non-supervisor 44 26 15 6 5 4 1 73 12 353
2018 Supervisor 49 35 9 1 1 5 1 88 2 95
2018 Non-supervisor 46 28 15 4 3 4 1 77 8 337
2017 Supervisor 33 49 11 2 1 4 0 85 3 84
2017 Non-supervisor 35 31 17 4 5 8 1 72 10 265
2014 Supervisor 35 51 9 2 3 1 0 87 4 95
2014 Non-supervisor 33 34 18 4 4 4 2 71 9 319

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 40 7 2 4 4 0 87 6 100
2020 Non-supervisor 35 31 17 6 4 5 1 71 11 343

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 27 5 2 6 1 2 86 8 100
2020 Non-supervisor 40 31 10 5 6 6 2 77 12 342

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 24 9 7 2 1 0 82 9 100
2020 Non-supervisor 50 31 10 6 3 0 0 81 9 344
2019 Supervisor 55 34 8 1 2 0 0 88 4 86
2019 Non-supervisor 56 28 8 4 4 1 0 85 8 354
2018 Supervisor 54 34 6 3 2 0 0 89 5 95
2018 Non-supervisor 57 29 7 4 4 0 0 85 8 334
2017 Supervisor 42 46 9 1 2 0 0 88 3 84
2017 Non-supervisor 44 36 9 6 4 0 1 81 10 264
2014 Supervisor 37 47 8 4 3 1 0 85 8 95
2014 Non-supervisor 41 35 14 6 4 0 0 76 10 320

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 37 16 13 7 1 0 64 19 99
2020 Non-supervisor 36 26 17 11 10 0 0 62 21 344
2019 Supervisor 38 25 16 11 9 1 0 64 20 85
2019 Non-supervisor 44 28 14 6 7 0 1 73 13 351
2018 Supervisor 37 26 18 11 7 0 0 64 18 95
2018 Non-supervisor 42 25 15 9 8 1 0 68 17 339
2017 Supervisor 23 30 31 11 6 0 0 53 17 84
2017 Non-supervisor 25 29 21 13 8 3 1 56 22 264
2014 Supervisor 17 32 25 14 12 1 0 49 26 95
2014 Non-supervisor 21 30 26 10 11 1 0 52 21 320

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 43 15 12 7 0 0 66 19 100
2020 Non-supervisor 36 27 18 11 8 0 0 63 20 341
2019 Supervisor 37 33 14 12 4 0 0 70 16 86
2019 Non-supervisor 44 28 13 8 6 0 0 73 14 353
2018 Supervisor 36 31 16 10 6 0 0 68 17 95
2018 Non-supervisor 42 27 15 8 6 0 0 70 15 337
2017 Supervisor 21 41 19 13 4 0 1 63 17 84
2017 Non-supervisor 29 34 18 10 8 1 1 64 18 265
2014 Supervisor 17 37 22 13 9 2 0 55 22 95
2014 Non-supervisor 21 35 22 10 11 1 0 57 21 319

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 22 19 15 8 3 0 56 24 99
2020 Non-supervisor 32 19 19 12 12 2 4 54 26 342
2019 Supervisor 39 27 13 6 13 2 0 67 20 86
2019 Non-supervisor 39 20 16 11 10 2 2 61 22 354
2018 Supervisor 36 28 10 15 10 2 0 65 25 95
2018 Non-supervisor 35 23 14 11 11 3 4 62 23 339
2017 Supervisor 27 26 26 11 6 2 1 55 18 84
2017 Non-supervisor 22 24 18 14 10 6 5 53 28 265
2014 Supervisor 16 24 19 17 14 9 1 45 34 95
2014 Non-supervisor 25 21 20 14 14 4 2 49 29 320
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Supervisor 33 32 35 100
2020 Non-supervisor 33 33 34 344
2019 Supervisor 24 34 42 86
2019 Non-supervisor 32 31 38 356
2018 Supervisor 26 37 37 96
2018 Non-supervisor 35 35 30 341
2017 Supervisor 28 33 39 84
2017 Non-supervisor 38 28 34 266
2014 Supervisor 35 32 33 95
2014 Non-supervisor 32 34 34 320

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Supervisor 15 12 68 5 0 0 33
2020 Non-supervisor 9 11 40 5 32 2 113
2019 Supervisor 14 19 58 0 0 10 21
2019 Non-supervisor 8 15 38 6 27 6 117
2018 Supervisor 17 8 66 6 0 4 26
2018 Non-supervisor 9 8 38 3 38 4 117
2017 Supervisor 22 9 65 0 4 0 24
2017 Non-supervisor 16 10 38 2 29 5 95
2014 Supervisor 19 5 72 3 9999 0 34
2014 Non-supervisor 20 14 39 11 9999 17 105
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 14 86 99
2020 Non-supervisor 13 87 343
2019 Supervisor 17 83 86
2019 Non-supervisor 15 85 356
2018 Supervisor 16 84 96
2018 Non-supervisor 14 86 342

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 50 50 14
2020 Non-supervisor 46 54 45
2018 Supervisor 44 56 17
2018 Non-supervisor 42 58 48

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 56 44 14
2020 Non-supervisor 66 34 45
2019 Supervisor 52 48 15
2019 Non-supervisor 61 39 50
2018 Supervisor 55 45 17
2018 Non-supervisor 71 29 48

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 14
2020 Non-supervisor 0 100 45
2019 Supervisor 0 100 15
2019 Non-supervisor 0 100 50
2018 Supervisor 0 100 17
2018 Non-supervisor 0 100 48

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 15
2019 Non-supervisor 0 100 50

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 15
2019 Non-supervisor 17 83 50
2018 Supervisor 0 100 17
2018 Non-supervisor 18 82 48

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 36 64 14
2020 Non-supervisor 47 53 45
2019 Supervisor 58 42 15
2019 Non-supervisor 49 51 50
2018 Supervisor 57 43 17
2018 Non-supervisor 39 61 48

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 43 57 14
2020 Non-supervisor 47 53 45
2019 Supervisor 31 69 15
2019 Non-supervisor 38 62 50
2018 Supervisor 29 71 17
2018 Non-supervisor 43 57 48

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 56 44 14
2020 Non-supervisor 43 57 45
2019 Supervisor 30 70 15
2019 Non-supervisor 50 50 50
2018 Supervisor 54 46 17
2018 Non-supervisor 35 65 48

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 43 57 14
2020 Non-supervisor 57 43 45
2018 Supervisor 43 57 17
2018 Non-supervisor 62 38 48

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 41 59 15
2019 Non-supervisor 29 71 50

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 36 64 14
2020 Non-supervisor 69 31 45
2019 Supervisor 39 61 15
2019 Non-supervisor 45 55 50
2018 Supervisor 45 55 17
2018 Non-supervisor 53 47 48

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 51 49 14
2020 Non-supervisor 34 66 45
2018 Supervisor 33 67 17
2018 Non-supervisor 39 61 48

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 17
2018 Non-supervisor 11 89 48

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 49 51 14
2020 Non-supervisor 54 46 45
2018 Supervisor 67 33 17
2018 Non-supervisor 46 54 48

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 29 71 17
2018 Non-supervisor 35 65 48

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 65 35 14
2020 Non-supervisor 53 47 45
2019 Supervisor 57 43 15
2019 Non-supervisor 59 41 50
2018 Supervisor 56 44 17
2018 Non-supervisor 54 46 48

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 40 60 17
2018 Non-supervisor 21 79 48

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 27 73 17
2018 Non-supervisor 12 88 48

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 15
2019 Non-supervisor 25 75 50

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 14
2020 Non-supervisor 11 89 45

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 30 70 15
2019 Non-supervisor 21 79 50

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 40 60 16
2018 Non-supervisor 45 55 47

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 16
2018 Non-supervisor 0 100 47

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 51 49 16
2018 Non-supervisor 50 50 47

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 18 20 6 9 19 8 51 21 100
2020 Non-supervisor 17 13 16 8 8 30 8 48 25 344
2019 Supervisor 18 18 22 10 10 19 3 47 26 86
2019 Non-supervisor 19 14 17 6 7 27 10 53 20 356
2018 Supervisor 24 23 17 15 8 8 7 55 26 95
2018 Non-supervisor 17 13 19 6 8 27 10 47 23 340
2017 Supervisor 17 30 20 7 7 14 6 59 17 84
2017 Non-supervisor 7 14 19 8 10 31 11 36 31 264
2014 Supervisor 21 21 26 7 3 13 9 54 13 95
2014 Non-supervisor 14 14 22 7 9 29 5 44 23 317

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 38 15 10 6 6 0 67 17 100
2020 Non-supervisor 25 26 20 6 7 14 2 61 15 344
2019 Supervisor 27 34 20 10 4 5 0 64 15 86
2019 Non-supervisor 34 29 15 6 6 9 2 70 13 356
2018 Supervisor 37 38 12 7 5 1 0 76 12 96
2018 Non-supervisor 31 26 18 7 7 12 1 64 15 340
2017 Supervisor 27 47 15 0 4 7 0 79 5 84
2017 Non-supervisor 20 29 19 6 9 15 1 59 18 262
2014 Supervisor 24 40 21 4 2 6 2 71 7 95
2014 Non-supervisor 21 29 21 8 7 12 1 59 17 318
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 100
2020 Non-supervisor 9 91 340

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 14 25 1 4 32 4 54 7 100
2020 Non-supervisor 16 13 20 2 6 34 9 51 15 343
2019 Supervisor 21 18 22 7 2 28 2 56 12 86
2019 Non-supervisor 19 13 19 5 4 30 10 54 15 352
2018 Supervisor 28 18 22 1 5 19 7 62 8 95
2018 Non-supervisor 18 14 22 3 4 30 9 52 12 340
2017 Supervisor 24 25 14 2 3 20 12 72 8 83
2017 Non-supervisor 12 13 19 2 5 37 11 50 14 264
2014 Supervisor 24 20 16 1 6 27 6 65 11 95
2014 Non-supervisor 11 14 24 3 3 39 7 45 10 318

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 33 19 4 2 10 1 71 7 100
2020 Non-supervisor 28 23 20 4 6 17 2 63 12 343
2019 Supervisor 33 33 14 4 5 10 1 74 10 86
2019 Non-supervisor 36 28 14 4 4 12 1 74 10 354
2018 Supervisor 33 36 22 1 2 5 0 73 3 95
2018 Non-supervisor 29 26 21 5 3 15 1 65 10 341
2017 Supervisor 33 38 12 2 3 11 1 81 6 84
2017 Non-supervisor 24 30 17 3 4 19 3 69 10 262
2014 Supervisor 28 36 16 0 4 14 2 76 5 95
2014 Non-supervisor 22 28 22 3 2 21 2 64 7 318
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 27 16 17 19 1 0 47 37 100
2020 Non-supervisor 18 21 23 15 21 0 2 40 37 343

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 28 16 3 6 0 0 76 9 100
2020 Non-supervisor 47 26 13 6 6 1 1 74 13 341
2019 Supervisor 39 28 19 6 6 0 1 68 12 85
2019 Non-supervisor 41 24 17 8 9 0 1 66 17 351
2018 Supervisor 39 27 18 8 6 0 1 67 15 96
2018 Non-supervisor 34 29 16 10 9 1 2 65 19 340
2017 Supervisor 33 30 17 9 5 0 6 67 16 84
2017 Non-supervisor 33 24 16 10 13 0 4 60 23 263

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 5 11 22 31 31 0 0 16 62 100
2020 Non-supervisor 23 29 22 14 11 0 1 53 25 342
2019 Supervisor 8 17 31 22 21 0 0 26 43 86
2019 Non-supervisor 26 26 28 11 6 1 2 53 18 353
2018 Supervisor 11 18 29 24 17 0 0 29 42 96
2018 Non-supervisor 24 26 24 14 9 1 1 51 24 339
2017 Supervisor 6 19 34 21 20 0 0 25 41 83
2017 Non-supervisor 19 28 21 20 9 1 2 48 30 264

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 11 29 27 17 15 0 1 40 32 99
2020 Non-supervisor 37 32 17 7 5 0 2 70 13 342
2019 Supervisor 13 32 31 15 9 0 0 46 24 85
2019 Non-supervisor 41 25 18 9 3 1 4 70 12 350
2018 Supervisor 15 27 32 17 9 0 0 42 26 95
2018 Non-supervisor 34 31 18 10 4 1 2 67 14 338
2017 Supervisor 16 22 35 12 14 0 1 39 26 83
2017 Non-supervisor 28 29 18 11 8 1 5 60 20 262

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 12 26 21 33 0 0 19 55 99
2020 Non-supervisor 31 25 17 10 14 1 3 58 25 341
2019 Supervisor 8 19 28 28 18 0 0 26 46 85
2019 Non-supervisor 30 25 21 8 12 1 3 57 21 351
2018 Supervisor 11 13 25 23 27 0 0 24 51 96
2018 Non-supervisor 26 24 21 12 14 1 2 51 27 339
2017 Supervisor 7 12 16 36 29 0 0 19 65 84
2017 Non-supervisor 17 22 18 18 19 1 5 42 39 264

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 18 25 20 15 0 0 40 36 99
2020 Non-supervisor 51 24 10 5 5 1 5 79 10 341
2019 Supervisor 35 31 15 9 10 0 0 66 19 86
2019 Non-supervisor 54 21 13 4 1 0 6 80 6 351
2018 Supervisor 35 21 22 8 11 0 2 58 20 95
2018 Non-supervisor 50 21 13 3 4 2 6 77 9 338
2017 Supervisor 27 36 17 6 9 0 6 67 15 83
2017 Non-supervisor 41 24 12 5 4 2 13 76 10 263

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 19 19 25 15 21 0 1 38 37 100
2020 Non-supervisor 35 25 16 12 10 1 1 61 22 343
2019 Supervisor 23 34 19 11 13 0 0 57 24 86
2019 Non-supervisor 40 25 17 10 6 0 1 67 17 353
2018 Supervisor 20 28 28 12 11 0 1 48 24 96
2018 Non-supervisor 36 26 19 10 7 1 1 64 17 337
2017 Supervisor 19 41 26 9 5 1 0 61 13 84
2017 Non-supervisor 28 32 17 11 10 0 3 61 21 261

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 21 13 12 16 0 4 57 30 99
2020 Non-supervisor 39 19 14 8 11 0 9 64 21 342

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 27 28 13 7 0 2 50 21 100
2020 Non-supervisor 34 28 16 9 9 2 2 65 19 343
2019 Supervisor 18 40 23 11 8 0 0 59 19 86
2019 Non-supervisor 40 27 16 8 6 2 2 69 14 356
2018 Supervisor 27 33 20 13 5 0 1 62 18 96
2018 Non-supervisor 37 28 18 7 5 2 3 69 12 342
2017 Supervisor 23 31 22 13 11 0 0 54 24 84
2017 Non-supervisor 27 28 21 10 8 0 6 58 19 261

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 20 29 28 11 0 1 31 40 100
2020 Non-supervisor 33 30 21 6 8 1 1 65 14 339
2019 Supervisor 8 33 27 19 12 0 0 41 32 86
2019 Non-supervisor 36 29 19 8 7 1 1 66 14 354
2018 Supervisor 12 40 21 19 8 0 0 52 27 96
2018 Non-supervisor 32 28 21 9 5 1 3 63 15 342
2017 Supervisor 13 29 31 16 12 0 0 42 27 84
2017 Non-supervisor 28 30 20 9 8 0 5 61 18 262

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 30 26 12 12 0 1 50 24 100
2020 Non-supervisor 33 32 16 9 7 1 1 66 17 341
2019 Supervisor 25 29 24 6 15 0 1 54 21 86
2019 Non-supervisor 37 29 20 7 6 1 1 66 13 355
2018 Supervisor 30 28 20 13 7 0 1 59 20 96
2018 Non-supervisor 37 29 18 8 5 0 2 68 13 339
2017 Supervisor 20 36 22 11 9 0 1 56 21 84
2017 Non-supervisor 35 27 16 10 7 1 4 65 19 262

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 29 16 8 8 0 2 67 16 100
2020 Non-supervisor 42 23 15 10 9 1 1 66 19 341
2019 Supervisor 42 29 18 5 5 0 1 72 10 86
2019 Non-supervisor 47 19 15 7 9 1 1 68 17 353

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 28 26 8 5 1 1 60 14 100
2020 Non-supervisor 32 28 19 9 10 0 1 61 19 343

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 19 31 16 13 1 1 40 29 100
2020 Non-supervisor 36 28 15 8 10 1 1 66 18 343
2019 Supervisor 22 45 18 5 10 0 0 68 15 85
2019 Non-supervisor 39 31 14 8 4 1 2 72 13 353
2018 Supervisor 32 29 18 13 8 0 0 62 21 96
2018 Non-supervisor 37 33 13 11 3 0 2 72 15 339
2017 Supervisor 25 31 20 15 7 0 1 57 23 84
2017 Non-supervisor 37 29 18 8 4 1 4 69 12 262

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 27 19 8 2 1 0 71 10 100
2020 Non-supervisor 41 20 18 7 11 1 2 63 19 343
2019 Supervisor 60 24 8 3 3 0 2 86 6 85
2019 Non-supervisor 55 23 12 5 2 0 2 80 7 353
2018 Supervisor 57 28 7 3 2 1 1 87 5 94
2018 Non-supervisor 52 22 12 7 3 1 2 77 10 340
2017 Supervisor 61 27 7 3 1 0 1 89 4 84
2017 Non-supervisor 48 22 19 4 4 0 3 73 8 263

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 36 15 10 7 0 1 67 18 100
2020 Non-supervisor 33 26 22 7 11 0 1 60 17 344

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 71 12 8 4 0 0 6 87 4 100
2020 Non-supervisor 59 19 8 2 7 1 4 82 9 341
2019 Supervisor 80 6 3 0 0 0 11 97 0 86
2019 Non-supervisor 71 14 5 1 2 1 6 91 3 352
2018 Supervisor 72 16 6 1 0 0 6 93 1 94
2018 Non-supervisor 69 14 6 2 2 0 7 89 4 342

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 78 8 7 5 2 0 1 86 7 99
2020 Non-supervisor 66 13 5 4 6 2 5 85 10 341
2019 Supervisor 70 11 6 7 2 0 5 84 9 86
2019 Non-supervisor 70 10 7 4 4 0 4 84 8 354
2018 Supervisor 71 11 9 5 3 0 1 83 8 95
2018 Non-supervisor 68 11 6 4 4 1 6 84 9 342
2017 Supervisor 75 15 3 2 3 0 1 92 6 84
2017 Non-supervisor 64 13 5 7 5 1 6 82 13 263

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 31 9 5 1 0 2 85 5 100
2020 Non-supervisor 58 22 9 3 4 1 2 83 7 344
2019 Supervisor 49 35 9 1 4 0 2 86 4 86
2019 Non-supervisor 54 27 12 4 2 0 2 82 6 352
2018 Supervisor 57 15 16 8 5 0 0 72 12 95
2018 Non-supervisor 50 31 10 3 3 1 3 84 6 340
2017 Supervisor 55 27 11 6 0 0 1 83 6 84
2017 Non-supervisor 47 29 10 6 4 0 3 79 11 262

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 14 9 11 4 0 2 76 15 100
2020 Non-supervisor 59 18 9 6 6 0 1 78 12 342
2019 Supervisor 59 18 9 2 7 0 5 81 9 86
2019 Non-supervisor 63 16 9 5 6 0 2 80 11 351
2018 Supervisor 57 15 12 9 5 1 1 74 14 95
2018 Non-supervisor 55 22 10 6 5 1 2 79 11 337
2017 Supervisor 64 18 6 8 1 0 3 84 9 84
2017 Non-supervisor 52 23 8 7 6 1 4 78 13 263

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 31 20 9 7 0 1 64 16 100
2020 Non-supervisor 60 4 3 0 0 0 32 94 1 343
2019 Supervisor 37 32 14 7 5 1 4 73 12 86
2019 Non-supervisor 64 6 1 1 0 0 27 97 2 350
2018 Supervisor 37 29 23 7 4 0 0 66 11 96
2018 Non-supervisor 59 5 3 2 0 1 31 94 3 338
2017 Supervisor 34 38 12 12 4 0 1 72 16 84
2017 Non-supervisor 48 6 3 1 1 0 39 90 4 263

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 24 7 3 2 1 2 88 5 100
2020 Non-supervisor 69 15 6 3 2 0 5 89 5 344
2019 Supervisor 63 17 12 3 2 0 3 83 5 85
2019 Non-supervisor 64 17 9 1 1 1 7 87 3 351
2018 Supervisor 68 18 5 4 4 0 1 87 8 96
2018 Non-supervisor 57 19 10 4 2 1 7 83 6 339
2017 Supervisor 64 17 8 4 4 0 4 84 8 84
2017 Non-supervisor 59 14 10 4 2 0 10 82 7 261

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 76 15 6 0 1 1 2 93 1 100
2020 Non-supervisor 69 13 7 3 3 1 4 86 6 344
2019 Supervisor 79 12 3 1 0 0 5 96 1 86
2019 Non-supervisor 74 12 5 2 2 0 5 91 4 353
2018 Supervisor 84 6 2 4 1 1 3 93 6 96
2018 Non-supervisor 69 11 4 6 4 0 6 85 11 339
2017 Supervisor 71 15 5 3 3 0 3 89 7 84
2017 Non-supervisor 59 16 7 3 6 1 7 82 10 262

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 25 16 3 3 1 2 77 6 98
2020 Non-supervisor 44 30 12 7 3 1 3 77 11 343
2019 Supervisor 63 22 8 5 1 0 1 85 7 86
2019 Non-supervisor 56 23 12 4 2 0 3 81 7 353
2018 Supervisor 61 18 13 5 2 0 1 80 7 96
2018 Non-supervisor 51 25 14 4 2 1 3 79 6 340
2017 Supervisor 58 20 12 4 2 2 2 81 6 84
2017 Non-supervisor 50 26 13 4 3 0 4 79 7 263

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 20 42 23 12 4 0 0 62 16 99
2020 Non-supervisor 27 30 24 11 7 0 0 58 18 344

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 5 17 34 34 11 0 0 22 44 99
2020 Non-supervisor 17 31 32 15 6 0 0 48 21 343
2019 Supervisor 9 26 41 18 6 0 0 35 24 85
2019 Non-supervisor 19 35 33 9 3 0 0 54 12 356
2018 Supervisor 9 25 36 27 3 0 0 34 30 96
2018 Non-supervisor 20 34 31 11 4 0 0 54 15 339
2017 Supervisor 8 18 38 28 7 0 0 27 35 84
2017 Non-supervisor 14 35 36 10 4 0 1 49 15 264

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 43 29 10 3 0 0 12 58 100
2020 Non-supervisor 12 16 41 20 11 0 0 30 28 343
2019 Supervisor 11 25 42 15 6 0 0 21 37 84
2019 Non-supervisor 8 16 38 22 16 0 1 38 24 354
2018 Supervisor 9 30 40 17 4 0 0 21 38 96
2018 Non-supervisor 7 15 40 21 16 0 1 38 22 337
2017 Supervisor 6 33 42 12 6 0 1 18 39 82
2017 Non-supervisor 4 16 38 26 14 1 1 41 21 264

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 41 9 7 2 1 0 82 9 100
2020 Non-supervisor 36 36 17 7 4 1 0 73 11 341
2019 Supervisor 39 39 13 5 1 2 1 80 7 86
2019 Non-supervisor 34 37 14 8 4 4 0 74 12 355
2018 Supervisor 41 40 13 2 2 1 0 82 5 95
2018 Non-supervisor 31 40 11 8 5 4 1 74 14 341
2017 Supervisor 20 57 18 2 2 1 0 77 5 84
2017 Non-supervisor 20 39 20 8 6 7 0 64 15 263

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 36 17 13 7 2 1 63 20 98
2020 Non-supervisor 31 26 16 15 7 4 0 60 23 341

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 30 13 13 5 0 0 69 18 100
2020 Non-supervisor 34 25 13 13 9 4 1 63 23 341

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 29 12 7 3 0 0 78 10 100
2020 Non-supervisor 40 27 16 4 6 5 2 72 11 340

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 42 14 13 7 0 0 65 20 100
2020 Non-supervisor 27 28 18 11 12 4 1 57 24 343
2019 Supervisor 25 32 18 11 10 1 2 59 23 86
2019 Non-supervisor 28 33 16 12 8 2 0 62 21 356
2018 Supervisor 24 37 17 17 4 0 0 62 21 96
2018 Non-supervisor 30 31 17 12 7 3 1 63 20 339
2017 Supervisor 14 41 25 12 6 1 0 56 19 84
2017 Non-supervisor 17 33 20 19 7 3 0 52 27 263

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 36 14 12 4 1 0 70 16 99
2020 Non-supervisor 31 37 12 12 7 0 0 69 19 343

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 28 15 12 13 1 0 60 25 99
2020 Non-supervisor 29 32 12 13 13 1 0 62 26 341

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 37 17 9 3 1 1 70 12 99
2020 Non-supervisor 34 32 18 9 7 0 1 67 15 336

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 40 10 3 1 1 1 86 4 99
2020 Non-supervisor 39 32 16 3 5 2 3 74 9 340

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 80 14 2 0 0 1 3 98 0 99
2020 Non-supervisor 73 19 5 0 0 2 0 94 1 341

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 38 5 2 0 2 0 93 2 99
2020 Non-supervisor 47 34 10 4 2 3 0 83 7 342

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 21 8 10 3 1 0 79 13 100
2020 Non-supervisor 44 29 9 10 5 2 1 75 16 343

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 30 9 10 10 0 1 70 20 100
2020 Non-supervisor 35 26 13 10 14 1 0 63 24 344

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 47 11 18 3 2 1 66 22 100
2019 Supervisor 28 38 14 9 8 1 1 68 18 86

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 91 9 100

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 33 15 30 15 0 0 40 44 91
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 99
2020 Non-supervisor 9 91 341

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 12 88 99
2020 Non-supervisor 15 85 341
2019 Supervisor 17 83 86
2019 Non-supervisor 15 85 356
2017 Supervisor 17 83 84
2017 Non-supervisor 15 85 263
2014 Supervisor 14 86 95
2014 Non-supervisor 17 83 317

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 42 58 11
2020 Non-supervisor 64 36 51

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 64 36 11
2020 Non-supervisor 82 18 51
2019 Supervisor 100 0 14
2019 Non-supervisor 86 14 53
2017 Supervisor 86 14 15
2017 Non-supervisor 75 25 40
2014 Supervisor 94 6 13
2014 Non-supervisor 84 16 53

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Supervisor 50 34 16 0 0 0 0 84 0 13
2019 Non-supervisor 45 32 14 4 5 0 0 77 9 45
2017 Supervisor 62 29 0 9 0 0 0 91 9 13
2017 Non-supervisor 45 33 4 10 8 0 0 78 18 30
2014 Supervisor 76 8 8 0 0 8 0 91 0 12
2014 Non-supervisor 53 33 9 2 2 0 0 86 5 44

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 26 15 8 2 0 2 74 11 99
2020 Non-supervisor 46 27 10 6 6 2 3 77 13 341
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 66 12 1 76 24 100
2020 Non-supervisor 16 60 22 2 79 21 344

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 42 58 22
2020 Non-supervisor 49 51 56

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 16 18 17 10 0 5 53 28 22
2020 Non-supervisor 17 28 19 16 18 2 0 46 34 56

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 11 0 19 27 0 19 43 57 21
2020 Non-supervisor 12 20 14 21 23 0 9 35 49 56

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 19 9 7 6 0 13 75 15 100
2020 Non-supervisor 48 15 9 5 5 5 12 76 13 344
2019 Supervisor 48 16 15 9 7 0 5 68 16 86
2019 Non-supervisor 47 15 11 6 9 2 10 70 17 354
2018 Supervisor 64 11 6 3 7 1 8 82 12 96
2018 Non-supervisor 47 11 10 9 6 3 13 70 18 341
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