2020 Public Service Employee Survey Results for Courts Administration Service by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 40 2 16 5 0 0 77 21 100
2020 Non-visible minority 35 44 5 13 3 0 0 79 16 342

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 78 10 5 3 4 0 0 88 8 99
2020 Non-visible minority 72 22 4 1 1 0 0 94 2 341
2017 Visible minority 66 25 3 2 3 0 0 91 5 56
2017 Non-visible minority 70 24 2 2 1 0 1 95 3 285
2014 Visible minority 68 25 2 0 3 1 0 95 3 72
2014 Non-visible minority 58 28 8 4 1 0 1 87 5 339

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 34 7 15 4 0 1 73 19 100
2020 Non-visible minority 38 33 11 13 4 0 0 72 17 343
2019 Visible minority 42 37 4 10 7 0 0 79 17 91
2019 Non-visible minority 49 32 5 11 4 0 0 81 14 346
2017 Visible minority 37 38 9 10 5 0 0 75 15 56
2017 Non-visible minority 42 37 8 9 4 0 0 79 13 287
2014 Visible minority 36 40 6 13 4 0 0 76 17 72
2014 Non-visible minority 42 37 7 10 4 0 0 80 13 336

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 39 10 14 9 0 0 67 23 100
2020 Non-visible minority 31 39 15 10 4 0 1 71 14 343
2019 Visible minority 26 38 9 18 8 0 1 65 26 92
2019 Non-visible minority 34 36 12 12 6 0 1 70 18 345
2018 Visible minority 28 48 4 12 8 0 0 76 20 74
2018 Non-visible minority 32 40 10 11 7 0 1 72 18 354
2017 Visible minority 25 28 15 19 13 0 0 53 32 56
2017 Non-visible minority 30 39 12 12 6 0 0 69 18 287
2014 Visible minority 16 36 18 18 12 0 0 52 30 72
2014 Non-visible minority 18 31 17 20 15 0 1 48 34 338

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 35 11 18 8 0 0 63 26 100
2020 Non-visible minority 42 33 11 10 3 0 0 75 14 341
2019 Visible minority 41 41 6 8 1 1 1 84 10 92
2019 Non-visible minority 49 35 8 6 2 0 0 84 8 344
2017 Visible minority 25 52 7 8 7 0 0 77 16 55
2017 Non-visible minority 43 41 7 7 2 0 0 84 9 286
2014 Visible minority 24 42 15 13 2 3 0 68 16 72
2014 Non-visible minority 34 44 13 6 2 0 0 79 8 339

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 33 13 11 10 0 0 66 22 100
2020 Non-visible minority 41 28 14 10 5 0 1 70 16 343
2019 Visible minority 44 30 11 12 3 0 0 74 15 91
2019 Non-visible minority 45 31 10 7 5 1 0 77 12 347
2018 Visible minority 48 26 12 10 5 0 0 74 14 75
2018 Non-visible minority 47 33 7 6 6 1 1 81 12 356
2017 Visible minority 31 34 12 13 7 0 2 67 20 56
2017 Non-visible minority 42 33 12 8 4 0 0 75 13 287
2014 Visible minority 23 34 16 9 12 3 1 60 23 72
2014 Non-visible minority 30 31 21 9 6 1 2 63 15 339

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 40 9 7 5 1 0 79 12 100
2020 Non-visible minority 40 37 13 6 3 0 1 78 9 344
2019 Visible minority 36 44 12 4 5 0 0 80 8 92
2019 Non-visible minority 47 34 10 4 4 0 0 82 8 348
2018 Visible minority 38 39 10 10 3 0 0 77 13 74
2018 Non-visible minority 42 38 11 4 4 0 0 81 8 355
2017 Visible minority 25 49 10 9 7 0 0 74 16 56
2017 Non-visible minority 31 51 12 4 3 0 0 82 7 287
2014 Visible minority 20 43 11 17 8 0 0 63 25 72
2014 Non-visible minority 29 44 16 8 4 0 0 73 12 339

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 32 12 14 10 1 1 63 24 100
2020 Non-visible minority 33 33 15 11 8 0 1 67 19 343
2019 Visible minority 39 28 14 10 7 0 2 68 18 92
2019 Non-visible minority 34 36 12 11 7 1 0 70 18 348
2018 Visible minority 39 31 9 13 8 0 0 70 20 75
2018 Non-visible minority 34 32 13 10 7 1 2 69 18 356
2017 Visible minority 18 42 13 18 9 0 0 60 27 56
2017 Non-visible minority 29 36 18 11 6 0 0 65 17 287
2014 Visible minority 14 38 15 13 21 0 0 52 33 72
2014 Non-visible minority 24 34 14 16 11 0 0 59 27 338

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 43 6 10 6 0 0 77 16 100
2020 Non-visible minority 34 42 14 6 3 0 1 76 10 343
2019 Visible minority 36 38 11 11 4 0 0 74 15 92
2019 Non-visible minority 38 37 11 10 3 0 0 75 13 348
2018 Visible minority 35 40 14 9 1 0 0 75 10 75
2018 Non-visible minority 36 41 12 6 4 0 0 78 11 356
2017 Visible minority 21 49 16 7 7 0 0 70 14 56
2017 Non-visible minority 35 40 15 7 2 0 0 75 9 287

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 37 5 4 5 0 0 85 9 100
2020 Non-visible minority 52 33 11 2 1 0 0 85 4 343
2019 Visible minority 55 36 6 1 1 0 1 91 2 91
2019 Non-visible minority 56 31 7 4 1 0 0 88 5 345
2018 Visible minority 57 34 5 2 0 2 0 93 2 75
2018 Non-visible minority 51 36 8 1 2 1 0 89 3 356
2017 Visible minority 40 45 5 7 2 0 0 86 9 56
2017 Non-visible minority 45 42 8 4 1 0 0 87 5 287
2014 Visible minority 31 45 14 5 3 1 2 78 8 72
2014 Non-visible minority 42 36 13 6 3 1 0 78 9 339

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 30 10 11 15 0 1 62 27 100
2020 Non-visible minority 36 33 15 9 6 0 1 69 15 343
2019 Visible minority 35 41 7 10 6 0 1 77 16 92
2019 Non-visible minority 41 30 12 8 9 0 0 72 16 348
2018 Visible minority 42 28 15 6 7 0 2 71 14 74
2018 Non-visible minority 41 33 8 8 8 1 0 75 17 353
2017 Visible minority 21 37 14 15 13 0 0 58 28 56
2017 Non-visible minority 33 36 14 9 8 0 0 70 16 287

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 58 28 8 4 3 0 0 85 7 98
2020 Non-visible minority 58 28 9 3 2 0 1 86 4 339
2019 Visible minority 55 28 10 4 2 1 0 84 6 92
2019 Non-visible minority 65 25 6 3 1 0 0 90 4 346
2018 Visible minority 58 29 6 4 3 0 0 87 6 75
2018 Non-visible minority 59 30 6 2 2 1 0 90 4 351
2017 Visible minority 48 34 12 2 2 0 1 84 4 56
2017 Non-visible minority 59 33 4 2 2 0 0 92 4 286
2014 Visible minority 63 22 11 2 3 0 0 85 4 72
2014 Non-visible minority 63 29 5 2 0 0 0 92 2 339

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 31 10 12 10 0 1 67 23 100
2020 Non-visible minority 32 37 12 9 8 0 1 70 17 343
2019 Visible minority 31 30 14 16 7 0 3 62 24 92
2019 Non-visible minority 36 34 12 10 7 1 1 71 18 348
2018 Visible minority 38 35 7 13 7 0 0 73 20 75
2018 Non-visible minority 36 33 11 9 9 2 1 70 18 356
2017 Visible minority 19 40 15 12 8 4 1 63 21 56
2017 Non-visible minority 31 40 15 9 5 0 0 71 15 286
2014 Visible minority 15 28 19 21 14 3 0 44 36 72
2014 Non-visible minority 19 39 19 12 11 0 0 57 24 339

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 31 16 9 10 1 1 64 19 100
2020 Non-visible minority 38 32 14 10 6 0 0 70 16 342
2019 Visible minority 40 28 11 8 8 1 3 71 18 92
2019 Non-visible minority 41 32 13 8 6 0 0 73 14 347
2018 Visible minority 44 26 16 8 6 0 0 70 15 74
2018 Non-visible minority 39 30 13 8 8 1 1 70 17 353
2017 Visible minority 21 37 11 13 12 2 4 62 26 56
2017 Non-visible minority 37 32 14 11 5 0 0 70 17 286
2014 Visible minority 24 23 26 12 14 2 0 48 26 72
2014 Non-visible minority 27 35 16 12 9 0 1 63 21 339

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 46 10 13 5 1 1 70 19 100
2020 Non-visible minority 35 38 13 9 4 0 1 74 13 340
2019 Visible minority 40 34 15 9 2 0 1 74 11 90
2019 Non-visible minority 39 36 10 8 6 0 0 75 14 341
2018 Visible minority 43 29 18 5 6 0 0 72 11 75
2018 Non-visible minority 40 35 8 7 8 1 0 76 15 356
2017 Visible minority 24 42 16 9 5 2 1 69 15 56
2017 Non-visible minority 34 39 14 8 4 0 1 74 12 286
2014 Visible minority 21 33 15 20 11 0 0 54 31 72
2014 Non-visible minority 25 36 19 12 7 0 0 61 20 339

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 42 11 3 7 0 0 79 10 100
2020 Non-visible minority 47 34 10 5 3 0 1 82 8 343
2019 Visible minority 45 35 14 6 0 0 0 80 6 92
2019 Non-visible minority 51 34 9 4 2 0 0 85 6 348
2018 Visible minority 44 33 14 5 2 0 2 78 8 75
2018 Non-visible minority 48 38 7 3 4 0 0 87 6 354
2017 Visible minority 26 48 13 5 7 0 1 75 12 55
2017 Non-visible minority 44 44 7 4 2 0 0 88 6 286
2014 Visible minority 27 44 13 9 7 0 0 71 16 72
2014 Non-visible minority 38 43 10 7 2 0 0 82 9 339

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 33 22 9 3 0 0 66 12 99
2020 Non-visible minority 37 30 19 7 6 0 1 68 13 343
2019 Visible minority 40 28 17 8 6 0 1 69 14 92
2019 Non-visible minority 41 32 18 5 4 0 0 72 9 345
2018 Visible minority 32 35 23 5 4 0 1 68 9 75
2018 Non-visible minority 36 34 15 9 5 1 1 71 14 356
2017 Visible minority 35 38 22 2 3 0 0 73 5 56
2017 Non-visible minority 37 35 15 7 4 0 1 74 11 286
2014 Visible minority 42 24 23 6 4 0 1 67 10 72
2014 Non-visible minority 36 33 19 7 6 0 0 69 13 338

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 16 24 38 16 6 0 0 22 40 100
2020 Non-visible minority 9 25 33 21 11 1 1 32 35 341
2019 Visible minority 9 23 26 23 15 2 1 40 33 92
2019 Non-visible minority 8 22 32 19 16 1 1 36 31 345
2018 Visible minority 8 16 20 27 19 3 6 51 27 75
2018 Non-visible minority 10 22 29 18 16 3 3 36 34 354
2017 Visible minority 13 12 30 24 10 6 5 37 28 56
2017 Non-visible minority 11 18 34 20 11 1 5 33 31 285
2014 Visible minority 15 24 27 19 10 1 3 31 40 72
2014 Non-visible minority 11 22 36 16 9 1 4 27 35 338

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 13 20 15 33 14 3 3 50 34 100
2020 Non-visible minority 8 15 28 23 22 2 2 46 24 343
2019 Visible minority 7 20 15 18 28 6 7 52 31 92
2019 Non-visible minority 9 15 26 24 22 3 1 48 25 344
2018 Visible minority 11 12 20 27 19 2 9 51 26 75
2018 Non-visible minority 7 18 26 20 20 5 3 44 28 352
2017 Visible minority 9 20 30 23 10 0 9 36 31 56
2017 Non-visible minority 10 18 28 19 14 5 5 37 32 285
2014 Visible minority 18 18 14 27 13 6 4 45 40 72
2014 Non-visible minority 12 21 30 17 9 4 6 29 37 337

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 9 19 22 24 18 1 6 46 30 100
2020 Non-visible minority 11 16 28 21 18 2 4 41 29 340
2019 Visible minority 9 9 22 22 29 6 3 56 20 92
2019 Non-visible minority 9 17 24 21 22 5 3 47 27 343
2018 Visible minority 5 13 20 19 24 8 11 53 22 75
2018 Non-visible minority 8 17 22 21 20 5 6 46 29 351
2017 Visible minority 7 14 24 22 22 0 10 50 23 56
2017 Non-visible minority 8 20 25 21 15 2 9 40 32 284
2014 Visible minority 18 19 27 18 12 1 5 32 39 72
2014 Non-visible minority 15 22 22 20 11 4 6 35 41 337

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 11 9 25 24 30 0 1 54 20 99
2020 Non-visible minority 3 11 33 31 20 0 2 52 14 342
2019 Visible minority 3 7 21 32 28 6 3 66 11 92
2019 Non-visible minority 4 10 27 31 26 1 2 59 14 343
2018 Visible minority 3 8 23 30 29 2 6 64 12 75
2018 Non-visible minority 4 14 26 25 26 3 2 54 19 352
2017 Visible minority 7 14 25 20 24 1 7 49 23 55
2017 Non-visible minority 6 10 31 31 17 0 6 51 16 283
2014 Visible minority 9 18 21 27 18 2 6 49 29 69
2014 Non-visible minority 9 14 29 31 13 2 2 47 24 337

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 14 26 19 15 0 2 35 39 99
2020 Non-visible minority 9 20 25 22 20 1 3 44 30 343
2019 Visible minority 16 11 22 22 23 2 3 48 29 92
2019 Non-visible minority 10 19 24 18 23 2 4 43 32 346
2018 Visible minority 19 21 17 13 17 4 8 35 46 74
2018 Non-visible minority 15 18 24 19 16 4 4 38 36 354
2017 Visible minority 23 22 21 13 13 2 6 28 49 56
2017 Non-visible minority 18 29 25 10 11 2 5 23 50 284
2014 Visible minority 32 21 20 14 12 0 2 26 54 72
2014 Non-visible minority 24 25 22 14 7 1 6 23 53 337

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 12 20 21 19 6 1 44 34 100
2020 Non-visible minority 9 15 26 23 19 3 4 46 26 341
2019 Visible minority 14 11 15 25 23 7 5 54 29 92
2019 Non-visible minority 13 14 30 18 19 4 2 39 29 345
2018 Visible minority 11 17 22 24 14 4 8 43 32 74
2018 Non-visible minority 12 18 26 18 17 3 4 38 33 352
2017 Visible minority 15 18 20 16 21 3 7 41 37 55
2017 Non-visible minority 15 18 27 16 13 5 6 33 37 283
2014 Visible minority 12 13 24 21 18 7 5 44 29 72
2014 Non-visible minority 12 20 26 20 10 2 10 34 36 337

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 13 13 34 16 16 5 2 35 28 99
2020 Non-visible minority 10 17 35 17 16 2 3 35 28 342
2019 Visible minority 12 18 18 17 27 4 4 48 32 91
2019 Non-visible minority 10 17 27 19 20 4 3 42 29 346
2018 Visible minority 6 15 24 20 21 6 8 48 25 74
2018 Non-visible minority 8 18 26 21 17 5 5 42 29 351
2017 Visible minority 11 21 23 12 24 0 9 40 35 56
2017 Non-visible minority 12 16 30 19 14 4 5 37 31 284
2014 Visible minority 18 17 26 23 9 0 7 34 38 72
2014 Non-visible minority 12 23 30 13 9 5 7 25 41 337

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 17 22 24 15 16 1 3 33 41 100
2020 Non-visible minority 9 19 35 23 11 1 1 35 29 342
2019 Visible minority 12 18 23 22 21 1 2 45 32 92
2019 Non-visible minority 11 18 28 22 18 2 2 41 30 346
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 17 27 20 13 14 4 4 48 30 100
2020 Non-visible minority 23 32 18 7 9 5 6 62 18 344
2019 Visible minority 33 19 13 8 10 11 6 63 22 92
2019 Non-visible minority 28 26 18 12 9 5 2 58 22 345
2018 Visible minority 28 21 15 15 9 5 7 55 28 75
2018 Non-visible minority 28 28 16 10 7 8 4 64 18 353
2017 Visible minority 17 25 22 20 8 4 5 45 30 56
2017 Non-visible minority 19 30 18 12 10 5 6 55 25 285
2014 Visible minority 27 17 20 7 22 4 2 48 31 72
2014 Non-visible minority 20 29 19 13 11 4 4 53 26 338

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 27 15 10 14 0 0 62 23 100
2020 Non-visible minority 45 28 8 8 8 1 1 75 17 343
2019 Visible minority 51 20 6 13 7 2 1 73 21 92
2019 Non-visible minority 50 28 9 6 8 0 0 77 14 345
2018 Visible minority 44 23 6 14 8 3 2 71 23 74
2018 Non-visible minority 53 27 7 7 5 1 0 80 13 354
2017 Visible minority 28 31 10 11 19 0 1 60 30 56
2017 Non-visible minority 41 36 10 8 5 0 1 78 12 285
2014 Visible minority 34 22 11 15 18 0 0 56 33 72
2014 Non-visible minority 37 33 8 9 10 2 1 72 19 339

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 32 14 11 6 0 1 68 18 99
2020 Non-visible minority 50 31 8 7 3 1 1 81 10 340
2019 Visible minority 48 32 4 13 2 0 1 80 15 92
2019 Non-visible minority 50 33 7 8 3 0 0 83 11 343
2018 Visible minority 54 24 10 9 1 2 0 80 10 75
2018 Non-visible minority 49 35 7 4 4 0 0 84 8 353
2017 Visible minority 31 42 11 9 6 0 1 74 14 56
2017 Non-visible minority 35 44 9 7 3 1 1 81 11 287
2014 Visible minority 36 26 14 14 10 0 0 62 24 72
2014 Non-visible minority 33 41 13 8 5 0 0 75 12 337

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 37 14 6 5 2 1 73 12 99
2020 Non-visible minority 40 35 15 5 4 1 1 76 8 343
2019 Visible minority 45 35 9 7 2 1 1 81 9 92
2019 Non-visible minority 45 35 13 3 4 1 0 80 7 344
2018 Visible minority 45 38 11 2 2 0 2 84 5 75
2018 Non-visible minority 47 33 9 3 4 2 1 83 8 356

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 21 14 11 11 11 0 58 25 100
2020 Non-visible minority 48 20 15 4 4 8 3 75 8 343
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 29 22 5 6 1 5 64 13 100
2020 Non-visible minority 45 25 17 2 4 1 6 76 6 342
2019 Visible minority 38 29 14 4 6 1 7 74 11 92
2019 Non-visible minority 44 24 17 4 4 2 5 73 9 347

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 33 11 13 6 0 1 69 19 99
2020 Non-visible minority 42 29 15 6 7 0 0 72 14 342
2019 Visible minority 46 23 13 6 8 0 3 72 15 92
2019 Non-visible minority 46 24 15 6 6 1 1 72 13 347
2018 Visible minority 43 25 12 9 6 2 4 72 16 74
2018 Non-visible minority 44 32 9 5 7 2 2 79 12 355
2017 Visible minority 28 31 10 15 10 2 3 63 26 55
2017 Non-visible minority 38 35 13 8 5 0 2 75 13 287
2014 Visible minority 27 29 15 18 11 0 0 56 29 72
2014 Non-visible minority 29 35 14 11 8 0 1 66 20 339

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 25 14 6 11 0 1 68 17 100
2020 Non-visible minority 47 25 15 6 4 2 1 74 10 344

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 36 8 8 6 1 1 78 14 100
2020 Non-visible minority 48 29 11 6 5 0 1 78 11 344
2019 Visible minority 54 24 3 9 6 1 2 81 16 91
2019 Non-visible minority 50 23 11 8 6 1 1 74 14 344
2018 Visible minority 43 36 9 7 3 0 2 81 9 74
2018 Non-visible minority 52 25 9 4 6 2 2 80 10 353
2017 Visible minority 30 29 9 16 12 0 3 61 29 55
2017 Non-visible minority 50 29 12 4 3 0 1 80 8 286
2014 Visible minority 27 26 14 17 14 0 2 54 32 71
2014 Non-visible minority 31 36 14 11 7 0 2 68 18 338

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 37 63 100
2020 Non-visible minority 37 63 343

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 24 13 0 12 6 5 72 13 100
2020 Non-visible minority 48 21 9 3 6 5 8 79 10 344

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 30 19 4 6 1 1 70 10 100
2020 Non-visible minority 53 25 11 6 4 0 1 79 10 344
2019 Visible minority 44 35 9 7 5 0 1 79 11 92
2019 Non-visible minority 54 22 9 6 7 0 1 78 13 348
2018 Visible minority 52 17 16 6 7 2 0 71 13 74
2018 Non-visible minority 56 24 10 3 6 1 1 81 8 353
2017 Visible minority 39 21 7 14 16 2 1 62 31 56
2017 Non-visible minority 52 31 8 4 4 0 1 84 8 286
2014 Visible minority 42 15 19 12 10 1 0 58 23 72
2014 Non-visible minority 36 35 13 9 6 0 1 72 15 338
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 25 16 12 10 7 0 60 23 100
2020 Non-visible minority 35 27 16 8 7 6 1 67 16 344
2019 Visible minority 39 29 9 6 7 9 1 76 14 92
2019 Non-visible minority 36 28 16 6 8 6 0 69 15 346
2018 Visible minority 36 33 5 11 7 8 0 75 19 75
2018 Non-visible minority 38 28 15 6 6 6 1 71 13 356
2017 Visible minority 24 34 12 11 11 6 1 63 24 56
2017 Non-visible minority 27 35 17 9 4 6 1 67 14 286
2014 Visible minority 19 25 19 19 12 6 0 47 33 72
2014 Non-visible minority 20 34 21 10 6 10 0 60 17 337

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 23 22 14 11 1 0 53 25 99
2020 Non-visible minority 30 28 17 12 9 3 1 61 22 343
2019 Visible minority 39 29 10 10 6 4 1 73 17 92
2019 Non-visible minority 33 30 14 9 11 4 0 66 20 346
2018 Visible minority 40 25 9 17 7 2 0 67 25 75
2018 Non-visible minority 33 29 15 9 9 5 1 66 19 352
2017 Visible minority 21 24 19 21 11 2 1 47 33 55
2017 Non-visible minority 24 30 20 12 10 3 1 56 23 286
2014 Visible minority 16 24 21 17 19 3 0 41 38 72
2014 Non-visible minority 16 31 25 16 10 2 1 48 27 337

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 27 19 13 12 6 0 53 27 100
2020 Non-visible minority 22 29 17 15 13 3 1 53 29 343
2019 Visible minority 33 26 14 8 8 9 1 67 18 91
2019 Non-visible minority 25 29 17 12 11 7 0 58 24 345
2018 Visible minority 30 27 12 18 9 5 0 60 28 75
2018 Non-visible minority 25 28 17 11 12 7 1 57 24 354
2017 Visible minority 14 25 19 18 14 9 1 43 36 56
2017 Non-visible minority 17 28 22 15 12 7 1 48 28 286
2014 Visible minority 12 19 21 19 20 9 0 34 43 72
2014 Non-visible minority 11 23 28 20 13 5 0 36 34 337

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 25 17 15 14 3 1 51 31 100
2020 Non-visible minority 22 31 15 14 16 2 0 54 31 344
2019 Visible minority 30 28 12 14 9 6 1 63 24 92
2019 Non-visible minority 23 30 17 15 10 4 0 55 26 346
2018 Visible minority 26 30 10 16 14 3 0 59 31 75
2018 Non-visible minority 25 32 17 9 12 5 1 60 22 356
2017 Visible minority 14 30 13 15 21 4 1 48 38 56
2017 Non-visible minority 17 30 18 15 14 5 1 49 31 285
2014 Visible minority 15 18 14 23 25 5 0 35 51 72
2014 Non-visible minority 10 31 24 18 14 1 0 42 33 336

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 27 6 6 4 7 4 81 11 99
2020 Non-visible minority 63 21 7 3 2 3 1 88 5 343
2019 Visible minority 54 19 9 5 5 8 1 80 10 92
2019 Non-visible minority 64 19 9 2 2 3 1 86 4 348
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 40 22 7 1 0 0 70 8 98
2020 Non-visible minority 26 42 20 7 3 2 0 69 10 342
2019 Visible minority 35 43 10 6 5 0 1 79 11 92
2019 Non-visible minority 31 42 17 6 3 1 0 73 9 343
2018 Visible minority 28 38 21 5 3 3 2 69 9 75
2018 Non-visible minority 32 36 19 5 6 0 0 69 11 355
2017 Visible minority 17 45 10 16 3 5 4 68 21 56
2017 Non-visible minority 27 38 19 9 5 2 0 66 14 286
2014 Visible minority 20 34 22 11 11 2 0 55 22 72
2014 Non-visible minority 19 37 28 7 6 2 1 57 14 338

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 25 19 21 13 0 0 47 34 99
2020 Non-visible minority 15 32 21 19 8 4 1 50 28 342
2019 Visible minority 22 32 16 15 6 7 2 60 23 91
2019 Non-visible minority 17 34 19 18 7 4 1 53 27 347

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 33 17 11 9 1 1 63 20 100
2020 Non-visible minority 35 32 15 9 6 2 1 69 15 343
2019 Visible minority 38 37 8 6 5 2 3 80 12 92
2019 Non-visible minority 39 34 11 8 5 2 1 75 13 346
2018 Visible minority 32 36 11 7 9 2 3 72 16 75
2018 Non-visible minority 42 33 13 4 4 2 1 77 9 356
2017 Visible minority 25 38 6 11 7 10 3 72 21 55
2017 Non-visible minority 39 33 14 8 2 4 1 75 11 285
2014 Visible minority 25 35 21 9 6 3 1 63 15 72
2014 Non-visible minority 32 34 16 8 4 5 1 70 13 337

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 25 25 14 10 1 1 50 25 99
2020 Non-visible minority 30 34 23 6 5 3 0 66 11 343
2019 Visible minority 43 27 15 9 4 1 1 71 13 91
2019 Non-visible minority 33 38 17 4 6 3 0 73 10 345
2018 Visible minority 32 37 19 3 6 0 4 71 9 74
2018 Non-visible minority 35 32 18 7 5 2 1 69 12 356

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 13 18 17 26 4 3 34 47 100
2020 Non-visible minority 24 19 19 13 10 13 2 50 27 343
2019 Visible minority 22 21 15 14 11 13 4 52 31 91
2019 Non-visible minority 24 22 20 10 12 11 2 52 24 345
2018 Visible minority 23 25 17 6 16 3 9 55 26 75
2018 Non-visible minority 26 20 15 12 11 12 3 54 28 354
2017 Visible minority 13 23 14 7 25 17 1 44 39 56
2017 Non-visible minority 15 22 18 15 8 17 4 47 30 286
2014 Visible minority 13 20 16 18 24 6 2 37 46 72
2014 Non-visible minority 17 19 22 15 13 11 3 41 33 338

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 32 18 11 12 4 1 57 24 99
2020 Non-visible minority 25 31 22 11 7 3 1 59 19 343
2019 Visible minority 33 26 20 9 8 1 2 61 18 92
2019 Non-visible minority 26 31 16 13 10 4 1 59 24 346
2018 Visible minority 33 21 10 12 17 3 3 57 32 75
2018 Non-visible minority 23 29 19 13 11 4 1 55 24 355
2017 Visible minority 21 24 18 12 18 6 1 49 31 56
2017 Non-visible minority 21 27 24 14 11 3 0 50 25 285
2014 Visible minority 14 8 12 24 32 9 1 25 62 72
2014 Non-visible minority 11 17 26 21 23 3 1 28 45 337

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 13 29 9 21 19 3 5 46 44 100
2020 Non-visible minority 20 20 19 13 18 2 8 44 34 344
2019 Visible minority 25 19 12 19 15 6 3 49 38 92
2019 Non-visible minority 21 22 14 16 18 3 6 47 37 347
2018 Visible minority 18 24 7 18 22 5 6 47 45 75
2018 Non-visible minority 20 22 13 15 20 3 6 46 40 356
2017 Visible minority 13 21 11 18 29 2 6 36 52 56
2017 Non-visible minority 13 18 19 18 20 4 8 35 43 286
2014 Visible minority 13 7 15 12 44 6 3 21 62 72
2014 Non-visible minority 10 15 20 19 29 2 6 27 52 337

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 20 10 6 6 2 8 75 14 100
2020 Non-visible minority 49 20 11 6 4 1 8 76 11 343
2019 Visible minority 51 18 12 6 5 2 5 75 12 92
2019 Non-visible minority 52 21 13 4 2 1 6 79 7 347

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 26 6 8 9 2 5 74 19 100
2020 Non-visible minority 54 19 12 4 2 1 7 80 7 341
2019 Visible minority 48 15 11 9 9 2 5 68 20 91
2019 Non-visible minority 53 19 15 3 3 1 5 77 7 346

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 57 11 5 4 7 7 8 81 13 100
2020 Non-visible minority 76 8 3 1 3 2 7 91 5 341
2019 Visible minority 60 9 6 4 2 11 7 85 8 92
2019 Non-visible minority 78 5 3 3 3 1 6 90 7 346

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 15 11 1 5 2 13 80 8 99
2020 Non-visible minority 71 9 3 2 3 3 9 91 5 341
2019 Visible minority 69 6 5 1 0 8 12 93 1 92
2019 Non-visible minority 78 5 2 1 2 1 11 94 4 345

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 15 42 22 5 9 6 0 61 15 99
2020 Non-visible minority 22 40 18 11 4 3 1 65 16 342
2019 Visible minority 29 31 17 8 8 4 2 64 18 92
2019 Non-visible minority 24 43 14 12 5 3 0 69 17 345
2018 Visible minority 28 36 17 10 6 2 2 66 17 75
2018 Non-visible minority 31 33 18 7 7 3 1 66 15 355
2017 Visible minority 16 29 19 11 18 6 1 49 31 55
2017 Non-visible minority 18 36 22 10 7 8 0 59 18 286

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 26 15 14 11 6 0 57 27 98
2020 Non-visible minority 35 37 13 8 3 2 1 75 12 338
2019 Visible minority 50 24 7 9 6 3 1 77 15 90
2019 Non-visible minority 40 38 12 4 4 1 0 79 9 344
2018 Visible minority 42 37 8 7 5 1 0 80 12 74
2018 Non-visible minority 47 32 12 4 2 2 1 82 6 353
2017 Visible minority 25 35 16 8 11 3 1 64 20 56
2017 Non-visible minority 32 45 12 4 3 4 0 80 8 285
2014 Visible minority 29 34 20 10 5 2 0 64 16 72
2014 Non-visible minority 34 42 14 7 2 1 0 77 8 338

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 34 14 14 6 7 0 64 21 99
2020 Non-visible minority 39 36 13 3 3 5 1 79 7 343
2019 Visible minority 42 24 16 7 6 4 1 70 13 90
2019 Non-visible minority 44 30 13 5 4 3 1 76 10 347
2018 Visible minority 41 26 24 4 4 0 0 68 9 74
2018 Non-visible minority 48 30 11 4 2 5 1 82 6 351
2017 Visible minority 27 30 15 8 7 11 1 66 16 56
2017 Non-visible minority 36 36 16 3 2 6 0 78 6 286
2014 Visible minority 29 35 19 6 9 0 1 65 15 72
2014 Non-visible minority 35 39 16 3 2 4 1 77 6 338

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 35 12 7 11 6 2 67 20 100
2020 Non-visible minority 40 32 15 4 2 5 1 77 7 343

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 32 10 10 17 5 0 61 28 100
2020 Non-visible minority 49 30 8 3 3 5 3 85 6 342

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 34 10 6 4 1 0 80 10 100
2020 Non-visible minority 53 28 10 6 3 0 0 82 9 344
2019 Visible minority 57 32 6 1 1 1 1 91 2 92
2019 Non-visible minority 55 29 8 4 4 0 0 84 8 346
2018 Visible minority 52 34 4 6 4 0 0 86 10 72
2018 Non-visible minority 58 28 7 3 3 0 0 86 6 350
2017 Visible minority 34 42 12 3 7 0 1 77 11 56
2017 Non-visible minority 46 38 8 5 2 0 0 85 7 286
2014 Visible minority 41 30 13 5 10 0 0 71 15 72
2014 Non-visible minority 40 40 11 6 3 1 0 81 9 338

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 25 21 13 12 1 0 54 25 100
2020 Non-visible minority 36 29 15 11 8 0 0 66 19 343
2019 Visible minority 44 30 13 6 4 1 2 76 11 92
2019 Non-visible minority 43 27 14 8 8 0 0 70 15 342
2018 Visible minority 43 15 23 15 3 0 0 59 19 74
2018 Non-visible minority 41 28 13 8 8 1 0 70 17 353
2017 Visible minority 23 27 20 19 7 2 1 52 27 56
2017 Non-visible minority 26 30 23 11 8 2 0 57 19 285
2014 Visible minority 20 21 23 16 19 0 0 42 35 72
2014 Non-visible minority 21 33 26 9 9 1 0 55 19 339

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 31 21 12 10 0 0 57 22 100
2020 Non-visible minority 36 30 15 12 7 0 0 66 19 341
2019 Visible minority 44 26 15 11 2 1 1 71 14 92
2019 Non-visible minority 42 31 12 9 6 0 0 73 15 345
2018 Visible minority 41 20 25 10 5 0 0 60 15 73
2018 Non-visible minority 41 30 12 9 7 0 0 72 15 352
2017 Visible minority 25 33 20 13 9 0 1 59 22 56
2017 Non-visible minority 28 36 19 10 6 1 0 65 16 286
2014 Visible minority 18 25 23 17 16 0 0 43 34 72
2014 Non-visible minority 21 37 21 9 9 1 0 60 19 338

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 18 16 19 19 1 1 45 39 98
2020 Non-visible minority 35 20 19 11 9 2 4 58 22 343
2019 Visible minority 35 16 18 14 11 2 3 54 26 92
2019 Non-visible minority 39 23 15 9 10 2 1 65 20 346
2018 Visible minority 32 16 13 17 16 2 4 52 34 74
2018 Non-visible minority 36 26 13 11 9 3 3 65 21 353
2017 Visible minority 17 21 15 17 19 4 6 43 40 56
2017 Non-visible minority 25 25 20 13 8 6 4 56 22 286
2014 Visible minority 23 13 14 20 26 2 2 38 48 72
2014 Non-visible minority 24 24 22 14 11 5 1 51 26 339
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Visible minority 40 17 43 100
2020 Non-visible minority 31 37 31 344
2019 Visible minority 35 21 45 92
2019 Non-visible minority 29 34 37 348
2018 Visible minority 43 24 33 75
2018 Non-visible minority 31 38 31 355
2017 Visible minority 43 14 43 56
2017 Non-visible minority 35 33 33 287
2014 Visible minority 38 29 33 72
2014 Non-visible minority 32 35 33 339

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Visible minority 2 12 61 0 20 5 40
2020 Non-visible minority 13 10 40 7 28 1 105
2019 Visible minority 0 13 54 0 22 10 33
2019 Non-visible minority 12 18 35 7 23 5 105
2018 Visible minority 0 10 61 0 23 5 32
2018 Non-visible minority 12 8 36 5 35 4 108
2017 Visible minority 5 17 60 4 10 4 23
2017 Non-visible minority 21 7 39 1 28 4 95
2014 Visible minority 3 12 54 15 9999 16 28
2014 Non-visible minority 23 12 45 7 9999 14 110
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 24 76 99
2020 Non-visible minority 10 90 343
2019 Visible minority 16 84 92
2019 Non-visible minority 15 85 348
2018 Visible minority 21 79 75
2018 Non-visible minority 12 88 356

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 52 48 24
2020 Non-visible minority 44 56 35
2019 Visible minority 58 42 14
2019 Non-visible minority 52 48 49
2018 Visible minority 31 69 16
2018 Non-visible minority 48 52 45

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 56 44 24
2020 Non-visible minority 69 31 35
2019 Visible minority 66 34 14
2019 Non-visible minority 55 45 49

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 16
2018 Non-visible minority 12 88 45

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 24
2020 Non-visible minority 0 100 35
2019 Visible minority 0 100 14
2019 Non-visible minority 0 100 49
2018 Visible minority 0 100 16
2018 Non-visible minority 0 100 45

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 14
2019 Non-visible minority 0 100 49

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 50 50 24
2020 Non-visible minority 42 58 35
2019 Visible minority 43 57 14
2019 Non-visible minority 55 45 49
2018 Visible minority 56 44 16
2018 Non-visible minority 36 64 45

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 38 62 24
2020 Non-visible minority 52 48 35
2019 Visible minority 44 56 14
2019 Non-visible minority 33 67 49
2018 Visible minority 48 52 16
2018 Non-visible minority 36 64 45

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 52 48 24
2020 Non-visible minority 41 59 35
2019 Visible minority 64 36 14
2019 Non-visible minority 41 59 49

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 52 48 24
2020 Non-visible minority 56 44 35
2018 Visible minority 39 61 16
2018 Non-visible minority 65 35 45

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 34 66 24
2020 Non-visible minority 31 69 35
2019 Visible minority 36 64 14
2019 Non-visible minority 29 71 49

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 66 34 24
2020 Non-visible minority 59 41 35
2019 Visible minority 38 62 14
2019 Non-visible minority 46 54 49
2018 Visible minority 39 61 16
2018 Non-visible minority 52 48 45

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 36 64 24
2020 Non-visible minority 39 61 35

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 45 55 24
2020 Non-visible minority 59 41 35
2019 Visible minority 45 55 14
2019 Non-visible minority 43 57 49
2018 Visible minority 57 43 16
2018 Non-visible minority 49 51 45

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 20 80 24
2020 Non-visible minority 38 62 35
2019 Visible minority 38 62 14
2019 Non-visible minority 31 69 49
2018 Visible minority 33 67 16
2018 Non-visible minority 35 65 45

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 51 49 24
2020 Non-visible minority 59 41 35
2019 Visible minority 51 49 14
2019 Non-visible minority 61 39 49
2018 Visible minority 39 61 16
2018 Non-visible minority 57 43 45

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 32 68 24
2020 Non-visible minority 20 80 35
2019 Visible minority 36 64 14
2019 Non-visible minority 19 81 49

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 16
2018 Non-visible minority 17 83 45

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 34 66 24
2020 Non-visible minority 16 84 35

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 16
2018 Non-visible minority 13 87 45

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 29 71 24
2020 Non-visible minority 27 73 35
2018 Visible minority 41 59 16
2018 Non-visible minority 21 79 45

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 31 69 16
2018 Non-visible minority 10 90 44

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 38 62 16
2018 Non-visible minority 47 53 44

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 16
2018 Non-visible minority 0 100 44

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 56 44 16
2018 Non-visible minority 49 51 44

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 12 15 17 5 16 28 6 41 33 100
2020 Non-visible minority 19 14 17 8 6 28 8 52 22 344
2019 Visible minority 16 14 21 5 7 28 9 47 20 92
2019 Non-visible minority 20 16 17 7 8 24 8 53 22 348
2018 Visible minority 15 12 23 11 10 15 14 38 30 74
2018 Non-visible minority 19 16 18 7 8 24 8 52 21 354
2017 Visible minority 3 14 12 10 21 25 15 28 52 56
2017 Non-visible minority 10 19 20 8 6 27 9 46 22 285
2014 Visible minority 18 19 16 7 15 17 8 49 30 72
2014 Non-visible minority 15 16 24 7 6 26 5 46 18 336

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 18 31 19 10 9 13 1 56 22 100
2020 Non-visible minority 27 28 18 6 6 13 2 65 14 344
2019 Visible minority 29 30 17 7 4 8 6 68 12 92
2019 Non-visible minority 33 30 16 7 6 8 0 69 14 348
2018 Visible minority 32 28 23 7 6 5 0 63 13 74
2018 Non-visible minority 32 28 16 7 6 11 1 68 14 355
2017 Visible minority 12 30 19 5 17 15 1 51 26 55
2017 Non-visible minority 24 35 18 5 5 13 0 68 12 285
2014 Visible minority 24 27 15 11 9 12 3 60 23 72
2014 Non-visible minority 22 33 22 6 5 11 1 63 12 337
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 17 83 99
2020 Non-visible minority 6 94 342
2019 Visible minority 13 87 92
2019 Non-visible minority 5 95 347
2018 Visible minority 10 90 75
2018 Non-visible minority 6 94 354

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 16
2020 Non-visible minority 0 100 19
2019 Visible minority 0 100 12
2019 Non-visible minority 0 100 16

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 12
2019 Non-visible minority 0 100 16

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 12
2019 Non-visible minority 0 100 16

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 29 71 16
2020 Non-visible minority 27 73 19

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 16
2020 Non-visible minority 0 100 19
2019 Visible minority 0 100 12
2019 Non-visible minority 0 100 16

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 12
2019 Non-visible minority 45 55 16

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 16
2020 Non-visible minority 0 100 19
2019 Visible minority 0 100 12
2019 Non-visible minority 0 100 16

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 34 66 16
2020 Non-visible minority 32 68 19

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 12
2019 Non-visible minority 29 71 16

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 12
2019 Non-visible minority 41 59 16

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 13 14 20 3 12 33 6 44 24 100
2020 Non-visible minority 19 13 20 2 4 34 8 55 10 343
2019 Visible minority 16 12 22 7 5 29 10 45 20 91
2019 Non-visible minority 21 15 19 4 3 30 8 57 12 345
2018 Visible minority 19 9 29 5 8 18 12 40 18 75
2018 Non-visible minority 20 15 20 2 3 30 8 58 9 353
2017 Visible minority 7 14 19 6 14 24 16 34 33 56
2017 Non-visible minority 17 17 17 1 2 35 10 62 7 284
2014 Visible minority 11 18 16 7 11 28 8 46 28 72
2014 Non-visible minority 15 14 24 2 2 37 6 51 6 337

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 28 20 8 9 16 0 56 20 100
2020 Non-visible minority 31 25 19 3 4 16 2 68 8 343
2019 Visible minority 33 30 12 6 6 9 4 72 13 92
2019 Non-visible minority 36 29 15 4 4 12 0 74 8 346
2018 Visible minority 30 28 23 8 3 7 0 63 13 75
2018 Non-visible minority 30 27 21 4 3 14 1 68 7 354
2017 Visible minority 19 23 25 4 9 14 6 53 16 56
2017 Non-visible minority 27 34 14 3 3 17 2 76 7 283
2014 Visible minority 19 27 21 6 7 19 2 57 16 72
2014 Non-visible minority 24 31 21 2 2 19 2 69 5 337
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 18 17 21 17 26 0 1 35 44 100
2020 Non-visible minority 19 24 22 15 19 0 2 43 35 343

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 19 16 5 9 0 2 69 14 99
2020 Non-visible minority 47 29 12 5 6 1 0 77 11 342
2019 Visible minority 40 23 18 8 10 0 1 64 18 92
2019 Non-visible minority 40 25 17 8 8 0 1 66 16 342
2018 Visible minority 36 27 17 8 6 0 5 67 15 75
2018 Non-visible minority 35 29 16 9 9 1 1 65 19 355
2017 Visible minority 18 24 27 10 15 0 5 45 27 56
2017 Non-visible minority 37 25 14 10 10 0 4 65 21 284

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 20 21 17 21 1 0 41 37 100
2020 Non-visible minority 19 27 22 18 14 0 1 46 32 342
2019 Visible minority 22 22 24 16 13 1 1 45 30 92
2019 Non-visible minority 22 25 30 13 8 0 2 48 21 345
2018 Visible minority 22 16 26 18 15 2 2 39 34 75
2018 Non-visible minority 21 26 25 16 11 1 1 48 27 354
2017 Visible minority 15 26 19 20 16 2 3 43 37 55
2017 Non-visible minority 17 26 24 20 11 0 2 43 32 285

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 27 15 11 13 0 1 61 25 100
2020 Non-visible minority 31 32 21 8 6 0 2 65 14 341
2019 Visible minority 39 17 22 12 4 1 5 59 18 92
2019 Non-visible minority 35 29 20 9 4 1 2 66 13 340
2018 Visible minority 33 24 19 10 8 0 6 60 20 75
2018 Non-visible minority 29 32 21 12 5 1 1 62 17 352
2017 Visible minority 21 32 20 7 12 2 6 56 21 54
2017 Non-visible minority 27 26 22 11 9 1 4 56 21 284

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 18 15 9 32 2 1 43 42 100
2020 Non-visible minority 27 23 20 13 14 1 3 52 27 340
2019 Visible minority 24 24 16 13 19 2 1 50 33 92
2019 Non-visible minority 25 24 25 11 12 1 2 51 23 342
2018 Visible minority 19 26 15 15 21 0 3 47 37 75
2018 Non-visible minority 24 21 23 14 16 1 1 45 31 354
2017 Visible minority 12 16 20 20 27 0 5 30 49 56
2017 Non-visible minority 16 20 17 22 21 1 4 38 44 285

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 25 11 7 10 2 5 70 18 98
2020 Non-visible minority 46 22 14 8 6 0 3 70 15 342
2019 Visible minority 49 21 12 8 4 1 5 74 13 92
2019 Non-visible minority 50 23 15 4 3 0 5 78 7 343
2018 Visible minority 40 21 17 5 7 2 8 68 13 75
2018 Non-visible minority 49 20 15 4 6 2 5 74 11 352
2017 Visible minority 40 31 3 2 9 4 12 84 12 54
2017 Non-visible minority 38 25 14 6 4 2 11 72 11 285

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 23 18 15 17 1 0 49 33 100
2020 Non-visible minority 33 24 17 12 11 1 2 59 23 343
2019 Visible minority 40 23 11 11 12 0 4 65 23 92
2019 Non-visible minority 36 28 19 11 6 0 0 64 17 345
2018 Visible minority 35 20 22 10 10 2 2 57 21 74
2018 Non-visible minority 32 28 21 10 7 1 1 61 18 353
2017 Visible minority 20 38 9 19 9 2 3 61 29 55
2017 Non-visible minority 26 34 20 9 9 0 2 61 18 283

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 19 13 14 15 0 8 54 32 100
2020 Non-visible minority 39 20 14 7 11 0 8 64 20 341

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 26 15 11 11 2 5 60 24 100
2020 Non-visible minority 33 28 19 9 8 1 1 62 18 343
2019 Visible minority 38 25 18 8 6 2 2 66 15 92
2019 Non-visible minority 35 31 17 8 6 1 2 68 15 348
2018 Visible minority 41 23 20 10 1 2 3 67 12 75
2018 Non-visible minority 34 30 18 8 6 2 3 67 14 357
2017 Visible minority 12 38 21 12 10 0 7 54 24 55
2017 Non-visible minority 29 28 21 11 8 0 4 59 19 284

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 25 18 14 13 0 3 53 28 97
2020 Non-visible minority 29 29 24 9 7 1 1 58 17 342
2019 Visible minority 34 25 15 14 9 1 2 61 24 91
2019 Non-visible minority 30 31 22 9 7 0 1 62 16 347
2018 Visible minority 31 27 20 14 5 0 3 60 19 75
2018 Non-visible minority 27 31 22 10 6 1 2 60 17 357
2017 Visible minority 16 36 17 17 7 0 7 56 26 55
2017 Non-visible minority 26 30 23 9 9 0 3 58 19 284

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 29 18 10 13 0 3 58 24 99
2020 Non-visible minority 32 32 18 10 7 1 0 64 17 342
2019 Visible minority 27 29 18 10 11 1 3 59 22 92
2019 Non-visible minority 37 29 22 5 6 0 1 66 12 347
2018 Visible minority 37 25 20 12 1 0 5 65 14 73
2018 Non-visible minority 36 29 18 9 6 0 2 66 15 356
2017 Visible minority 20 36 11 16 13 0 5 58 30 55
2017 Non-visible minority 34 28 18 9 6 1 3 65 16 284

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 18 18 13 11 0 3 57 24 99
2020 Non-visible minority 42 26 14 9 8 1 1 69 17 342
2019 Visible minority 43 13 19 8 10 1 5 60 19 91
2019 Non-visible minority 47 24 14 6 8 1 0 71 14 346

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 24 20 10 11 1 2 59 21 100
2020 Non-visible minority 32 29 21 8 8 0 1 62 17 343

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 19 12 17 14 1 1 56 32 100
2020 Non-visible minority 32 28 21 7 9 1 1 61 17 343
2019 Visible minority 32 31 16 8 10 1 2 65 19 91
2019 Non-visible minority 37 35 15 8 4 1 1 73 12 345
2018 Visible minority 37 33 16 10 2 0 2 71 13 74
2018 Non-visible minority 36 31 14 13 4 0 2 69 17 355
2017 Visible minority 37 27 9 14 7 0 5 68 22 55
2017 Non-visible minority 34 30 20 8 4 1 3 66 13 284

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 26 20 5 13 1 2 61 19 100
2020 Non-visible minority 45 20 18 8 8 1 2 66 16 343
2019 Visible minority 49 25 11 9 3 0 3 76 12 91
2019 Non-visible minority 58 23 12 4 2 0 2 82 6 345
2018 Visible minority 39 33 14 9 2 0 3 74 12 74
2018 Non-visible minority 57 22 10 6 3 1 2 81 9 354
2017 Visible minority 42 26 15 8 6 0 3 70 14 56
2017 Non-visible minority 54 22 16 2 3 0 3 78 5 285

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 24 22 11 10 0 2 56 21 100
2020 Non-visible minority 33 30 21 6 10 0 0 63 16 344

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 23 13 5 7 1 7 73 13 99
2020 Non-visible minority 67 16 7 2 5 1 3 86 7 342
2019 Visible minority 68 17 5 1 0 1 8 93 1 92
2019 Non-visible minority 74 11 4 1 2 1 7 92 3 344
2018 Visible minority 69 15 4 1 0 0 11 95 1 75
2018 Non-visible minority 69 14 7 2 2 0 6 89 4 355

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 22 5 8 8 3 4 78 17 100
2020 Non-visible minority 74 9 5 3 4 1 4 87 7 340
2019 Visible minority 64 10 10 7 1 0 8 80 9 91
2019 Non-visible minority 72 11 6 3 4 0 3 86 8 347
2018 Visible minority 61 11 7 6 5 0 9 80 13 75
2018 Non-visible minority 70 11 7 4 3 1 4 85 7 356
2017 Visible minority 63 10 7 7 7 1 3 77 15 56
2017 Non-visible minority 68 15 3 6 3 0 5 87 9 285

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 26 8 6 8 1 3 78 14 100
2020 Non-visible minority 60 22 10 3 2 1 2 85 5 344
2019 Visible minority 55 25 11 4 1 0 4 83 6 91
2019 Non-visible minority 53 29 11 3 2 0 1 83 6 345
2018 Visible minority 43 31 9 9 3 1 5 78 12 75
2018 Non-visible minority 54 27 11 3 4 0 1 82 7 355
2017 Visible minority 44 38 6 5 4 0 3 85 9 56
2017 Non-visible minority 50 27 11 6 3 0 3 80 9 284

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 21 8 11 8 0 3 72 20 99
2020 Non-visible minority 62 16 10 6 5 0 1 79 11 343
2019 Visible minority 66 10 9 5 4 0 6 81 9 91
2019 Non-visible minority 61 18 9 4 6 0 2 80 11 344
2018 Visible minority 51 20 7 9 9 1 3 74 18 75
2018 Non-visible minority 57 20 11 6 4 0 2 78 10 351
2017 Visible minority 50 20 11 13 6 0 1 70 19 56
2017 Non-visible minority 56 23 7 6 4 1 4 83 10 285

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 12 6 2 2 0 23 88 5 100
2020 Non-visible minority 53 9 7 2 2 0 27 85 5 343
2019 Visible minority 68 7 3 0 1 2 19 95 2 90
2019 Non-visible minority 56 12 4 3 1 0 23 90 5 344
2018 Visible minority 50 14 6 3 0 0 26 87 5 75
2018 Non-visible minority 56 9 6 2 1 1 25 87 5 353
2017 Visible minority 42 17 2 5 1 0 32 88 9 56
2017 Non-visible minority 45 13 6 4 2 0 31 84 8 285

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 63 16 5 6 1 1 8 87 8 100
2020 Non-visible minority 68 17 7 2 2 0 3 89 4 344
2019 Visible minority 59 15 15 2 0 0 9 81 2 91
2019 Non-visible minority 64 18 8 1 2 1 5 88 3 343
2018 Visible minority 46 23 15 1 5 1 8 76 7 75
2018 Non-visible minority 63 18 8 4 2 0 5 86 6 354
2017 Visible minority 54 18 5 14 2 0 7 77 17 56
2017 Non-visible minority 62 15 10 2 3 0 9 83 6 283

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 66 12 10 2 4 1 5 83 6 100
2020 Non-visible minority 72 13 6 2 3 1 3 89 5 344
2019 Visible minority 71 8 8 3 3 0 7 85 7 91
2019 Non-visible minority 76 13 3 1 1 0 4 94 3 346
2018 Visible minority 62 15 5 5 5 1 7 84 11 75
2018 Non-visible minority 74 9 3 5 3 0 5 88 9 354
2017 Visible minority 49 25 3 5 8 2 7 82 14 56
2017 Non-visible minority 65 14 7 2 5 1 5 85 8 284

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 28 9 9 5 2 7 74 16 100
2020 Non-visible minority 46 30 14 6 2 0 1 78 8 342
2019 Visible minority 60 19 9 5 3 0 4 82 9 91
2019 Non-visible minority 56 24 12 4 2 0 2 81 6 346
2018 Visible minority 46 27 11 6 5 0 5 77 12 75
2018 Non-visible minority 55 22 15 4 1 1 3 80 5 355
2017 Visible minority 43 29 17 4 3 0 5 75 7 56
2017 Non-visible minority 53 25 12 4 2 0 3 81 7 285

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 33 23 14 8 0 0 55 22 99
2020 Non-visible minority 26 33 24 10 6 0 0 59 16 344

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 11 28 32 18 10 0 0 40 28 100
2020 Non-visible minority 15 28 31 19 6 0 0 44 25 342
2019 Visible minority 21 29 34 13 4 1 0 50 16 92
2019 Non-visible minority 16 35 35 10 4 0 0 52 14 347
2018 Visible minority 14 34 35 14 4 0 0 48 17 74
2018 Non-visible minority 19 32 31 14 4 0 0 50 18 355
2017 Visible minority 13 23 37 16 7 0 3 37 24 56
2017 Non-visible minority 13 33 35 14 4 0 0 46 19 285

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 16 23 35 20 7 0 0 26 38 100
2020 Non-visible minority 12 21 40 17 10 0 0 27 33 343
2019 Visible minority 11 15 36 24 13 0 1 37 26 92
2019 Non-visible minority 8 18 40 20 14 0 0 34 26 344
2018 Visible minority 8 17 38 21 14 0 2 35 26 75
2018 Non-visible minority 7 18 40 21 14 0 0 35 25 352
2017 Visible minority 9 20 34 19 10 4 5 31 32 56
2017 Non-visible minority 4 19 40 24 12 0 0 37 23 283

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 31 17 9 4 1 0 70 13 100
2020 Non-visible minority 37 39 14 6 3 1 0 76 9 341
2019 Visible minority 32 35 21 9 0 2 1 69 9 91
2019 Non-visible minority 36 38 12 7 4 4 0 76 11 348
2018 Visible minority 29 41 12 9 2 3 4 74 13 74
2018 Non-visible minority 34 40 12 6 5 3 0 76 12 356
2017 Visible minority 19 39 15 16 7 3 0 60 24 56
2017 Non-visible minority 21 43 21 5 5 5 0 68 10 284

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 30 14 14 9 5 0 60 25 98
2020 Non-visible minority 31 28 17 14 6 3 0 61 22 341

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 19 16 13 13 4 2 55 28 98
2020 Non-visible minority 36 28 12 13 7 3 0 67 21 342

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 29 11 7 8 4 5 71 17 98
2020 Non-visible minority 44 27 16 4 4 4 0 75 9 342

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 18 32 18 11 14 6 0 54 27 100
2020 Non-visible minority 29 31 17 11 10 2 1 61 22 343
2019 Visible minority 26 38 11 13 8 3 1 67 22 92
2019 Non-visible minority 28 31 18 12 9 1 0 60 21 348
2018 Visible minority 23 34 17 16 6 2 2 59 23 75
2018 Non-visible minority 30 32 16 12 7 2 0 64 19 354
2017 Visible minority 16 28 12 30 10 4 0 45 42 56
2017 Non-visible minority 16 37 24 15 6 2 0 54 22 284

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 36 8 14 9 1 0 69 23 100
2020 Non-visible minority 31 38 13 12 6 0 0 69 18 342

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 31 7 13 17 1 0 63 30 99
2020 Non-visible minority 30 31 14 13 12 0 0 61 25 341

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 34 17 7 7 0 0 69 14 96
2020 Non-visible minority 34 32 18 9 6 0 1 67 15 339

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 36 11 5 5 2 1 79 10 99
2020 Non-visible minority 41 33 16 3 4 1 3 76 7 340

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 73 19 3 0 0 3 1 96 0 99
2020 Non-visible minority 76 17 4 0 0 2 1 95 1 341

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 39 7 3 2 3 0 87 6 99
2020 Non-visible minority 50 33 9 4 2 2 0 85 6 342

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 29 5 15 6 2 1 73 22 100
2020 Non-visible minority 48 27 10 9 4 2 0 77 13 343

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 25 15 15 13 2 0 55 29 100
2020 Non-visible minority 39 28 11 8 13 1 1 67 21 344

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 10 21 28 27 8 5 0 33 37 19
2020 Non-visible minority 19 53 8 16 2 1 1 74 19 81
2019 Visible minority 39 28 12 0 21 0 0 67 21 16
2019 Non-visible minority 25 41 15 11 5 1 2 68 17 70

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 89 11 19
2020 Non-visible minority 92 8 81

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 0 35 13 34 18 0 0 35 52 17
2020 Non-visible minority 9 33 16 29 14 0 0 41 43 74
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 16 84 100
2020 Non-visible minority 7 93 341

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 20 80 99
2020 Non-visible minority 12 88 342
2019 Visible minority 16 84 92
2019 Non-visible minority 16 84 348
2017 Visible minority 17 83 56
2017 Non-visible minority 15 85 284
2014 Visible minority 24 76 72
2014 Non-visible minority 15 85 337

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 55 45 21
2020 Non-visible minority 64 36 40

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 73 27 21
2020 Non-visible minority 81 19 40
2019 Visible minority 100 0 15
2019 Non-visible minority 86 14 53
2017 Visible minority 61 39 10
2017 Non-visible minority 82 18 43
2014 Visible minority 82 18 16
2014 Non-visible minority 87 13 50

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 58 0 6 7 0 0 88 12 15
2020 Non-visible minority 41 30 15 3 9 0 2 73 12 32
2019 Visible minority 46 23 31 0 0 0 0 69 0 14
2019 Non-visible minority 45 35 10 4 5 0 0 80 10 45
2017 Non-visible minority 55 30 3 9 3 0 0 85 12 36
2014 Visible minority 69 8 16 0 0 7 0 83 0 13
2014 Non-visible minority 52 36 7 2 2 0 0 88 5 43

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 26 8 9 7 0 5 75 16 98
2020 Non-visible minority 47 26 12 6 5 2 2 77 11 343
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 57 23 1 75 25 100
2020 Non-visible minority 17 63 19 2 79 21 344

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 50 50 19
2020 Non-visible minority 45 55 58

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 13 28 34 5 20 0 0 41 25 19
2020 Non-visible minority 24 23 14 20 15 2 2 50 36 58

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 5 9 13 20 36 0 18 18 67 19
2020 Non-visible minority 18 21 9 21 21 0 10 44 46 57

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 14 7 6 8 5 11 74 17 100
2020 Non-visible minority 47 16 9 6 5 4 13 77 12 344
2019 Visible minority 40 12 10 10 14 2 11 60 28 91
2019 Non-visible minority 49 17 12 6 7 1 8 73 14 347
2018 Visible minority 47 8 8 13 7 2 15 66 24 75
2018 Non-visible minority 52 12 10 7 6 3 11 74 15 356
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