2020 Public Service Employee Survey Results for Courts Administration Service by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 39 3 21 7 0 0 70 28 35
2020 Not a person with a disability 36 43 5 13 3 0 0 79 16 408

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 72 25 2 0 0 0 0 98 0 35
2020 Not a person with a disability 73 19 4 2 2 0 0 93 3 406

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 32 2 26 5 0 0 66 31 35
2020 Not a person with a disability 38 33 11 13 4 0 1 72 17 409
2019 Person with a disability 20 47 7 16 9 0 0 67 25 21
2019 Not a person with a disability 49 32 5 10 4 0 0 81 14 415
2017 Person with a disability 25 38 11 21 4 0 0 63 25 24
2017 Not a person with a disability 42 37 8 8 4 0 0 79 13 325
2014 Person with a disability 20 39 9 22 10 0 0 59 32 19
2014 Not a person with a disability 42 37 7 10 3 0 0 80 14 390

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 50 6 18 2 0 0 73 20 35
2020 Not a person with a disability 31 38 14 10 6 0 1 69 16 409
2019 Person with a disability 16 44 20 5 15 0 0 60 20 21
2019 Not a person with a disability 33 36 11 14 6 0 1 69 20 415
2018 Person with a disability 35 37 8 6 14 0 0 72 20 30
2018 Not a person with a disability 30 42 9 11 7 0 1 73 18 402
2017 Person with a disability 33 34 5 20 8 0 0 67 28 24
2017 Not a person with a disability 29 37 13 13 8 0 0 66 20 325
2014 Person with a disability 21 43 14 9 14 0 0 63 23 19
2014 Not a person with a disability 17 30 18 20 14 0 0 48 34 391

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 38 16 16 5 3 0 62 22 34
2020 Not a person with a disability 41 32 10 12 4 0 0 73 16 408
2019 Person with a disability 27 34 19 9 10 0 0 62 19 22
2019 Not a person with a disability 48 36 7 7 1 0 1 85 8 413
2017 Person with a disability 33 33 14 16 4 0 0 66 20 24
2017 Not a person with a disability 40 44 6 6 3 0 0 84 9 323
2014 Person with a disability 33 28 24 10 5 0 0 61 15 19
2014 Not a person with a disability 32 45 14 7 2 1 0 77 9 392

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 43 16 9 14 0 0 61 23 35
2020 Not a person with a disability 42 28 13 11 5 0 1 70 16 409
2019 Person with a disability 29 26 12 17 16 0 0 55 33 22
2019 Not a person with a disability 45 31 10 8 4 1 0 77 12 415
2018 Person with a disability 29 41 9 8 10 2 0 72 18 31
2018 Not a person with a disability 48 31 8 7 5 1 1 80 12 404
2017 Person with a disability 20 25 17 26 4 0 8 49 32 24
2017 Not a person with a disability 41 34 12 8 5 0 0 75 13 325
2014 Person with a disability 29 22 38 0 5 0 5 54 6 19
2014 Not a person with a disability 29 32 20 10 7 1 2 63 17 392

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 39 11 10 0 0 0 78 10 35
2020 Not a person with a disability 39 38 12 6 4 0 0 78 10 410
2019 Person with a disability 36 35 19 5 5 0 0 71 10 22
2019 Not a person with a disability 45 37 10 4 4 0 0 82 8 417
2018 Person with a disability 46 32 8 10 5 0 0 78 15 30
2018 Not a person with a disability 41 39 11 5 4 0 0 80 9 403
2017 Person with a disability 41 37 13 8 0 0 0 78 8 24
2017 Not a person with a disability 28 52 12 4 4 0 0 80 8 324
2014 Person with a disability 23 42 21 9 5 0 0 65 14 19
2014 Not a person with a disability 27 45 15 9 5 0 0 71 14 392

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 45 8 10 21 0 0 61 31 35
2020 Not a person with a disability 34 32 15 12 7 0 1 66 19 409
2019 Person with a disability 20 30 17 9 21 3 0 52 31 22
2019 Not a person with a disability 35 34 12 11 6 1 0 70 18 417
2018 Person with a disability 30 29 15 11 15 0 0 59 26 31
2018 Not a person with a disability 35 32 13 10 7 1 1 69 18 404
2017 Person with a disability 24 34 17 17 8 0 0 57 25 24
2017 Not a person with a disability 27 37 17 11 7 0 0 64 18 325
2014 Person with a disability 15 48 14 7 16 0 0 63 23 19
2014 Not a person with a disability 22 35 14 16 12 0 0 58 28 391

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 52 4 9 13 0 0 75 22 35
2020 Not a person with a disability 35 41 13 7 3 0 0 76 10 409
2019 Person with a disability 20 45 11 10 14 0 0 64 25 22
2019 Not a person with a disability 38 37 11 10 3 0 0 75 13 417
2018 Person with a disability 38 45 3 6 8 0 0 84 14 31
2018 Not a person with a disability 36 41 13 7 4 0 0 76 10 404
2017 Person with a disability 27 30 25 17 0 0 0 57 17 24
2017 Not a person with a disability 32 43 15 6 4 0 0 75 10 325

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 40 23 0 3 0 0 75 3 35
2020 Not a person with a disability 52 33 9 3 2 0 0 86 5 409
2019 Person with a disability 30 46 9 16 0 0 0 75 16 22
2019 Not a person with a disability 57 32 7 3 1 0 0 89 4 413
2018 Person with a disability 60 17 13 7 3 0 0 77 10 31
2018 Not a person with a disability 52 37 7 1 1 1 0 90 3 404
2017 Person with a disability 40 45 4 12 0 0 0 85 12 24
2017 Not a person with a disability 44 42 8 4 2 0 0 86 6 325
2014 Person with a disability 42 26 19 14 0 0 0 67 14 19
2014 Not a person with a disability 39 38 13 6 3 1 1 78 9 392

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 38 13 14 19 0 0 53 33 35
2020 Not a person with a disability 37 32 14 9 7 0 1 69 17 409
2019 Person with a disability 24 30 15 10 21 0 0 54 31 22
2019 Not a person with a disability 40 33 11 8 8 0 0 73 16 417
2018 Person with a disability 42 30 8 6 14 0 0 73 20 31
2018 Not a person with a disability 40 33 9 8 7 1 1 75 16 400
2017 Person with a disability 31 30 14 8 16 0 0 61 25 24
2017 Not a person with a disability 30 37 15 10 8 0 0 68 18 325

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 68 24 8 0 0 0 0 92 0 35
2020 Not a person with a disability 57 29 9 3 2 0 0 86 5 403
2019 Person with a disability 68 22 0 10 0 0 0 90 10 22
2019 Not a person with a disability 62 26 7 3 1 0 0 89 4 415
2018 Person with a disability 82 9 7 0 3 0 0 91 3 31
2018 Not a person with a disability 57 32 6 2 2 1 0 89 4 399
2017 Person with a disability 68 32 0 0 0 0 0 100 0 24
2017 Not a person with a disability 56 33 6 2 2 0 0 89 4 324
2014 Person with a disability 62 15 17 5 0 0 0 78 5 19
2014 Not a person with a disability 63 28 6 2 1 0 0 91 3 392

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 41 13 11 9 0 0 67 20 35
2020 Not a person with a disability 33 36 12 10 8 0 1 70 18 409
2019 Person with a disability 28 40 4 9 19 0 0 68 28 22
2019 Not a person with a disability 35 33 12 12 6 0 1 69 19 417
2018 Person with a disability 39 33 0 6 20 2 0 73 27 31
2018 Not a person with a disability 36 33 11 10 8 1 1 71 18 404
2017 Person with a disability 40 33 14 9 4 0 0 73 13 24
2017 Not a person with a disability 28 40 15 10 6 1 0 69 16 324
2014 Person with a disability 18 19 26 27 10 0 0 36 37 19
2014 Not a person with a disability 18 38 18 14 12 1 0 56 26 392

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 35 2 23 12 0 0 63 35 35
2020 Not a person with a disability 37 32 15 8 6 1 1 70 15 408
2019 Person with a disability 24 37 15 5 19 0 0 61 24 22
2019 Not a person with a disability 42 31 12 8 6 0 1 73 14 416
2018 Person with a disability 30 28 11 9 20 2 0 59 30 31
2018 Not a person with a disability 40 30 13 8 7 1 1 71 15 400
2017 Person with a disability 37 34 9 16 5 0 0 70 21 24
2017 Not a person with a disability 34 33 14 11 7 1 1 68 18 324
2014 Person with a disability 19 27 16 27 11 0 0 46 38 19
2014 Not a person with a disability 26 34 17 12 10 1 1 61 21 392

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 53 9 20 3 0 3 67 23 35
2020 Not a person with a disability 34 39 13 9 4 1 1 74 13 406
2019 Person with a disability 15 36 18 20 11 0 0 51 31 21
2019 Not a person with a disability 40 36 11 8 5 0 0 76 13 409
2018 Person with a disability 42 21 18 3 13 2 0 64 17 31
2018 Not a person with a disability 40 35 9 7 7 1 0 76 14 404
2017 Person with a disability 36 34 17 4 3 0 5 74 8 24
2017 Not a person with a disability 32 39 15 8 5 0 1 72 13 324
2014 Person with a disability 24 29 26 10 11 0 0 53 21 19
2014 Not a person with a disability 24 36 19 13 8 0 0 60 21 392

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 31 11 11 4 0 0 73 16 35
2020 Not a person with a disability 44 36 10 4 4 0 1 81 8 409
2019 Person with a disability 50 30 5 10 5 0 0 80 15 22
2019 Not a person with a disability 49 35 11 4 1 0 0 84 6 417
2018 Person with a disability 57 29 12 0 3 0 0 85 3 31
2018 Not a person with a disability 47 38 8 4 3 0 0 85 7 402
2017 Person with a disability 54 37 0 9 0 0 0 91 9 24
2017 Not a person with a disability 39 45 8 4 3 0 1 85 6 323
2014 Person with a disability 33 48 10 4 5 0 0 81 9 19
2014 Not a person with a disability 36 44 10 7 3 0 0 80 10 392

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 39 20 12 3 0 0 66 14 35
2020 Not a person with a disability 37 30 20 7 6 0 1 68 12 408
2019 Person with a disability 29 39 28 0 3 0 0 69 3 22
2019 Not a person with a disability 41 30 17 6 5 0 0 72 11 414
2018 Person with a disability 18 38 23 21 0 0 0 55 21 31
2018 Not a person with a disability 36 34 16 7 5 1 1 72 12 404
2017 Person with a disability 39 28 22 7 5 0 0 66 12 24
2017 Not a person with a disability 36 37 16 6 4 0 1 74 10 324
2014 Person with a disability 26 38 26 4 7 0 0 63 11 19
2014 Not a person with a disability 37 32 19 7 6 0 0 68 12 391

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 3 23 40 32 3 0 0 34 26 34
2020 Not a person with a disability 11 25 34 18 10 1 1 29 37 408
2019 Person with a disability 14 15 46 15 5 5 0 21 30 22
2019 Not a person with a disability 8 23 30 20 16 1 1 37 32 414
2018 Person with a disability 12 28 32 13 6 2 6 21 44 31
2018 Not a person with a disability 9 20 27 20 17 3 3 39 32 402
2017 Person with a disability 18 25 45 4 4 0 5 8 44 23
2017 Not a person with a disability 11 17 32 22 11 2 5 35 30 324
2014 Person with a disability 4 27 36 15 0 0 18 19 37 19
2014 Not a person with a disability 12 22 35 16 10 1 4 27 36 392

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 3 22 29 16 22 2 5 42 27 34
2020 Not a person with a disability 10 16 25 26 20 2 2 47 27 410
2019 Person with a disability 20 7 47 20 5 0 0 26 27 21
2019 Not a person with a disability 8 16 23 22 24 4 3 50 26 414
2018 Person with a disability 19 13 27 19 14 3 6 35 35 30
2018 Not a person with a disability 7 18 25 21 21 4 4 45 27 401
2017 Person with a disability 13 21 18 29 5 5 9 39 40 22
2017 Not a person with a disability 10 19 29 18 14 4 6 36 32 325
2014 Person with a disability 17 10 36 4 11 0 22 18 35 19
2014 Not a person with a disability 13 20 27 19 10 5 5 32 38 391

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 10 32 15 24 2 3 41 25 34
2020 Not a person with a disability 10 18 26 22 18 2 4 42 30 407
2019 Person with a disability 13 12 35 18 16 0 5 36 27 21
2019 Not a person with a disability 9 15 23 22 23 5 3 49 26 413
2018 Person with a disability 12 15 32 19 10 0 13 33 31 30
2018 Not a person with a disability 8 17 21 21 21 6 6 48 28 400
2017 Person with a disability 4 35 15 23 19 0 5 43 41 22
2017 Not a person with a disability 8 18 26 21 16 2 9 42 29 324
2014 Person with a disability 12 13 42 9 5 0 18 17 32 19
2014 Not a person with a disability 15 22 21 20 11 4 6 35 41 391

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 0 22 36 25 17 0 0 41 22 34
2020 Not a person with a disability 5 9 31 30 23 0 2 54 15 408
2019 Person with a disability 7 13 42 13 20 0 5 35 21 22
2019 Not a person with a disability 3 9 25 32 27 2 2 61 13 412
2018 Person with a disability 6 31 27 17 10 3 6 30 41 30
2018 Not a person with a disability 4 11 26 27 27 3 2 57 15 401
2017 Person with a disability 8 33 37 13 9 0 0 22 41 22
2017 Not a person with a disability 6 8 30 30 18 1 7 52 16 322
2014 Person with a disability 4 17 26 29 5 0 18 42 26 19
2014 Not a person with a disability 10 14 27 31 14 2 3 47 24 388

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 21 37 17 14 0 0 31 32 34
2020 Not a person with a disability 13 18 24 21 20 1 3 43 32 409
2019 Person with a disability 17 26 34 3 14 0 5 19 45 22
2019 Not a person with a disability 11 17 23 19 23 2 4 45 30 415
2018 Person with a disability 29 23 21 7 10 0 10 18 58 29
2018 Not a person with a disability 15 19 23 19 17 4 4 38 36 403
2017 Person with a disability 25 33 23 5 6 0 9 12 63 22
2017 Not a person with a disability 18 28 24 11 12 2 4 24 50 324
2014 Person with a disability 33 9 38 6 0 0 14 6 49 18
2014 Not a person with a disability 25 25 21 14 9 1 5 24 54 392

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 10 21 33 12 0 7 48 29 35
2020 Not a person with a disability 11 15 25 22 19 4 3 45 28 407
2019 Person with a disability 14 17 26 24 10 9 0 37 34 22
2019 Not a person with a disability 14 13 27 19 21 5 3 43 29 414
2018 Person with a disability 12 26 29 14 7 3 8 25 43 30
2018 Not a person with a disability 13 18 25 19 17 4 5 39 34 400
2017 Person with a disability 17 35 23 10 10 0 5 21 55 22
2017 Not a person with a disability 15 17 26 16 15 5 6 34 36 322
2014 Person with a disability 17 10 35 5 5 5 22 14 38 19
2014 Not a person with a disability 12 19 25 21 12 3 9 37 35 391

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 12 32 9 11 9 3 23 42 34
2020 Not a person with a disability 9 16 35 18 16 2 3 36 27 408
2019 Person with a disability 8 40 21 13 19 0 0 32 48 22
2019 Not a person with a disability 10 16 25 19 22 4 3 44 29 414
2018 Person with a disability 14 13 24 27 13 0 9 44 30 30
2018 Not a person with a disability 7 18 26 20 18 6 5 43 29 399
2017 Person with a disability 13 20 18 21 10 5 13 38 40 23
2017 Not a person with a disability 12 17 29 17 16 3 5 37 31 323
2014 Person with a disability 9 17 31 19 0 5 18 25 34 19
2014 Not a person with a disability 14 22 29 15 9 4 7 27 41 391

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 26 34 11 4 4 0 16 49 34
2020 Not a person with a disability 10 19 33 22 13 1 2 36 30 409
2019 Person with a disability 10 30 37 10 14 0 0 24 39 22
2019 Not a person with a disability 11 18 26 22 19 2 2 43 30 415
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 42 14 5 22 0 5 57 28 35
2020 Not a person with a disability 22 30 19 9 9 5 5 59 20 410
2019 Person with a disability 15 40 17 5 19 3 0 57 26 22
2019 Not a person with a disability 29 24 17 11 9 7 3 59 22 414
2018 Person with a disability 32 31 15 6 11 2 3 67 18 31
2018 Not a person with a disability 28 26 15 11 7 8 4 62 21 401
2017 Person with a disability 16 34 18 23 4 0 5 53 28 23
2017 Not a person with a disability 19 29 19 13 10 5 6 53 25 324
2014 Person with a disability 28 19 33 5 15 0 0 47 20 19
2014 Not a person with a disability 21 27 20 12 13 4 3 52 27 391

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 20 9 17 17 6 0 55 36 35
2020 Not a person with a disability 44 29 10 8 9 1 1 73 17 409
2019 Person with a disability 28 35 3 18 16 0 0 63 33 22
2019 Not a person with a disability 51 25 8 7 8 0 0 77 15 414
2018 Person with a disability 47 24 11 9 9 0 0 71 17 30
2018 Not a person with a disability 51 26 7 8 6 1 1 79 14 402
2017 Person with a disability 24 53 4 13 5 0 0 77 18 23
2017 Not a person with a disability 40 34 10 8 8 0 1 74 15 324
2014 Person with a disability 26 25 11 5 15 17 0 62 25 19
2014 Not a person with a disability 37 31 8 10 11 2 1 70 22 392

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 23 15 18 5 0 0 61 23 35
2020 Not a person with a disability 47 32 9 7 3 1 1 80 11 405
2019 Person with a disability 29 44 12 14 0 0 0 73 14 22
2019 Not a person with a disability 50 32 6 9 3 0 0 82 12 412
2018 Person with a disability 40 35 9 10 5 0 0 75 16 31
2018 Not a person with a disability 51 33 8 5 4 0 0 84 8 401
2017 Person with a disability 28 38 5 16 9 5 0 69 26 24
2017 Not a person with a disability 34 44 10 6 4 1 1 80 10 325
2014 Person with a disability 36 33 16 5 11 0 0 69 15 19
2014 Not a person with a disability 33 40 13 9 5 0 0 73 14 391

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 29 14 19 5 4 0 61 25 35
2020 Not a person with a disability 39 37 15 4 4 1 1 77 8 408
2019 Person with a disability 28 35 22 0 16 0 0 63 16 22
2019 Not a person with a disability 45 35 11 4 3 1 0 81 7 413
2018 Person with a disability 49 29 3 8 5 3 3 83 14 31
2018 Not a person with a disability 46 35 10 3 4 2 1 83 7 404

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 18 25 14 11 16 0 41 30 35
2020 Not a person with a disability 46 20 14 5 5 8 2 74 10 409
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 37 11 2 14 0 4 71 17 35
2020 Not a person with a disability 43 25 19 3 3 1 6 73 6 408
2019 Person with a disability 16 33 28 0 10 0 13 57 12 22
2019 Not a person with a disability 44 25 16 4 4 1 5 74 9 416

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 38 7 7 16 0 0 70 24 35
2020 Not a person with a disability 41 30 15 7 6 0 1 71 14 407
2019 Person with a disability 23 23 16 13 21 0 4 48 35 22
2019 Not a person with a disability 47 24 14 6 6 1 1 73 12 416
2018 Person with a disability 35 35 3 11 14 2 0 72 26 30
2018 Not a person with a disability 44 30 9 6 6 2 2 78 12 403
2017 Person with a disability 36 30 19 16 0 0 0 66 16 24
2017 Not a person with a disability 37 34 12 8 6 1 2 73 15 324
2014 Person with a disability 24 18 26 8 11 0 14 48 22 19
2014 Not a person with a disability 29 35 14 12 9 0 1 65 21 392

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 15 17 14 8 2 4 59 23 35
2020 Not a person with a disability 46 26 15 6 5 1 1 74 11 410

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 28 8 16 3 0 0 73 19 35
2020 Not a person with a disability 46 31 10 6 5 1 1 78 11 410
2019 Person with a disability 40 23 12 10 10 3 0 66 21 22
2019 Not a person with a disability 51 23 10 8 6 1 1 76 14 412
2018 Person with a disability 53 25 3 0 17 2 0 80 18 30
2018 Not a person with a disability 50 28 10 4 5 1 2 81 9 401
2017 Person with a disability 33 22 24 17 5 0 0 55 21 23
2017 Not a person with a disability 47 29 11 6 5 0 1 78 11 324
2014 Person with a disability 33 41 10 5 11 0 0 74 16 19
2014 Not a person with a disability 30 34 14 12 8 0 2 65 20 390

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 45 55 35
2020 Not a person with a disability 36 64 409

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 12 5 9 14 3 8 69 26 35
2020 Not a person with a disability 46 22 11 2 6 6 8 78 9 410

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 29 10 5 12 0 4 73 17 35
2020 Not a person with a disability 50 26 13 6 4 0 1 77 10 410
2019 Person with a disability 45 21 15 8 10 0 0 66 18 22
2019 Not a person with a disability 52 25 9 6 6 0 1 79 12 417
2018 Person with a disability 66 17 3 3 11 0 0 83 14 30
2018 Not a person with a disability 54 24 11 3 6 1 1 79 9 401
2017 Person with a disability 42 32 19 0 8 0 0 73 8 23
2017 Not a person with a disability 51 28 7 6 6 1 1 80 12 325
2014 Person with a disability 39 28 19 4 11 0 0 67 14 19
2014 Not a person with a disability 37 31 15 10 6 0 1 69 16 392
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 20 10 17 12 13 4 53 35 35
2020 Not a person with a disability 35 27 17 8 7 6 0 66 16 410
2019 Person with a disability 33 20 19 5 14 9 0 58 21 22
2019 Not a person with a disability 37 29 14 6 7 6 1 71 14 415
2018 Person with a disability 28 34 0 6 16 12 3 74 26 31
2018 Not a person with a disability 38 28 14 7 6 6 1 71 14 404
2017 Person with a disability 28 18 19 17 13 5 0 49 31 23
2017 Not a person with a disability 27 36 16 8 5 7 1 68 15 325
2014 Person with a disability 26 19 15 0 26 14 0 53 30 19
2014 Not a person with a disability 20 33 20 12 6 9 0 58 20 391

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 19 17 13 17 11 4 45 35 35
2020 Not a person with a disability 31 28 18 12 9 2 0 60 22 408
2019 Person with a disability 33 23 10 5 19 9 0 62 27 22
2019 Not a person with a disability 34 30 13 9 9 3 0 67 19 415
2018 Person with a disability 25 25 15 11 11 9 3 58 25 31
2018 Not a person with a disability 35 28 14 10 9 4 0 66 20 400
2017 Person with a disability 24 13 28 21 9 5 0 39 32 23
2017 Not a person with a disability 23 30 20 13 10 3 1 55 24 324
2014 Person with a disability 23 23 24 0 30 0 0 46 30 19
2014 Not a person with a disability 16 30 25 16 11 2 0 46 28 391

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 16 23 9 24 7 4 37 37 35
2020 Not a person with a disability 22 30 17 15 12 3 0 54 28 409
2019 Person with a disability 28 25 5 16 19 7 0 57 38 22
2019 Not a person with a disability 26 29 17 11 10 7 0 59 22 413
2018 Person with a disability 28 19 18 9 11 12 3 56 23 31
2018 Not a person with a disability 25 29 17 12 11 6 0 58 25 402
2017 Person with a disability 24 18 13 20 9 15 0 50 35 23
2017 Not a person with a disability 16 27 22 15 12 7 1 47 30 325
2014 Person with a disability 14 11 18 13 25 19 0 30 48 19
2014 Not a person with a disability 11 23 28 20 13 5 0 35 35 391

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 33 13 9 19 10 0 54 32 35
2020 Not a person with a disability 22 29 16 15 16 1 1 53 31 410
2019 Person with a disability 24 25 10 16 19 7 0 52 38 22
2019 Not a person with a disability 25 30 17 15 10 4 0 57 26 415
2018 Person with a disability 26 27 10 10 14 9 3 60 28 31
2018 Not a person with a disability 25 32 16 11 12 4 0 60 24 404
2017 Person with a disability 21 14 9 30 16 10 0 38 51 23
2017 Not a person with a disability 17 31 18 14 16 4 1 50 31 324
2014 Person with a disability 17 11 13 10 31 19 0 34 50 19
2014 Not a person with a disability 11 30 23 19 15 2 0 41 35 390

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 17 13 3 3 7 0 81 6 34
2020 Not a person with a disability 59 23 7 4 3 4 1 87 6 409
2019 Person with a disability 60 21 15 0 0 4 0 84 0 22
2019 Not a person with a disability 62 19 9 3 3 4 1 85 6 417
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 27 33 14 0 6 0 50 15 35
2020 Not a person with a disability 27 43 20 7 3 1 0 71 9 406
2019 Person with a disability 20 42 25 14 0 0 0 62 14 22
2019 Not a person with a disability 32 42 15 6 3 1 0 75 9 412
2018 Person with a disability 33 37 13 6 8 2 0 72 15 31
2018 Not a person with a disability 31 37 20 5 5 1 1 69 11 403
2017 Person with a disability 24 35 15 13 9 5 0 62 22 23
2017 Not a person with a disability 25 39 18 10 5 2 1 67 15 325
2014 Person with a disability 20 18 38 12 12 0 0 38 24 18
2014 Not a person with a disability 19 37 27 8 7 2 0 57 15 392

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 13 22 34 12 6 0 28 48 35
2020 Not a person with a disability 17 32 20 18 9 3 1 51 28 407
2019 Person with a disability 20 14 22 26 14 3 0 36 42 22
2019 Not a person with a disability 18 35 18 17 7 5 1 55 25 415

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 22 12 21 12 4 0 53 34 35
2020 Not a person with a disability 34 33 16 9 6 2 1 69 15 409
2019 Person with a disability 28 47 0 10 10 4 0 78 22 22
2019 Not a person with a disability 39 34 11 7 5 2 2 76 13 415
2018 Person with a disability 50 13 22 0 12 0 3 65 12 31
2018 Not a person with a disability 40 35 12 5 5 2 1 77 10 404
2017 Person with a disability 52 26 13 0 5 0 5 82 5 23
2017 Not a person with a disability 35 35 12 9 3 5 1 74 13 323
2014 Person with a disability 22 19 15 14 24 5 0 44 40 19
2014 Not a person with a disability 31 35 17 7 4 4 1 70 12 391

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 21 24 15 12 6 0 46 28 35
2020 Not a person with a disability 29 33 24 7 5 2 0 63 13 408
2019 Person with a disability 20 49 10 10 10 0 0 69 21 22
2019 Not a person with a disability 36 34 17 5 5 2 0 72 10 413
2018 Person with a disability 30 25 20 9 13 0 3 56 23 31
2018 Not a person with a disability 35 34 18 7 4 1 1 71 11 403

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 8 13 21 31 14 0 24 61 35
2020 Not a person with a disability 23 18 20 13 12 11 3 48 29 409
2019 Person with a disability 19 28 13 9 24 9 0 51 35 22
2019 Not a person with a disability 23 21 19 11 11 11 3 52 25 413
2018 Person with a disability 25 20 16 7 21 8 3 51 31 31
2018 Not a person with a disability 25 22 15 12 11 11 5 55 27 402
2017 Person with a disability 13 18 4 26 13 21 4 42 52 23
2017 Not a person with a disability 15 22 19 13 12 16 4 46 30 325
2014 Person with a disability 19 24 14 14 29 0 0 43 43 19
2014 Not a person with a disability 16 19 22 15 14 10 3 40 34 392

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 32 28 18 7 6 0 43 27 35
2020 Not a person with a disability 26 31 20 10 8 3 1 60 19 408
2019 Person with a disability 24 31 12 18 16 0 0 55 34 22
2019 Not a person with a disability 27 30 17 12 9 3 1 60 22 415
2018 Person with a disability 25 22 15 13 19 6 0 49 34 31
2018 Not a person with a disability 25 29 18 12 11 4 1 56 25 403
2017 Person with a disability 34 13 5 17 27 4 0 49 46 23
2017 Not a person with a disability 21 27 24 13 11 4 1 50 25 324
2014 Person with a disability 9 10 23 18 40 0 0 19 58 19
2014 Not a person with a disability 11 15 24 21 24 4 1 28 48 391

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 6 20 19 12 28 6 9 31 46 35
2020 Not a person with a disability 20 22 17 16 17 2 7 46 36 410
2019 Person with a disability 24 22 10 13 24 0 7 50 39 22
2019 Not a person with a disability 22 21 13 17 18 4 5 47 38 416
2018 Person with a disability 12 33 7 18 23 6 2 49 44 31
2018 Not a person with a disability 20 21 13 16 20 3 7 46 40 404
2017 Person with a disability 20 17 8 13 37 0 4 39 52 23
2017 Not a person with a disability 12 19 18 18 21 4 8 35 44 325
2014 Person with a disability 5 9 15 11 50 5 5 16 67 19
2014 Not a person with a disability 11 14 19 18 31 3 5 26 53 391

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 24 17 9 9 3 7 61 20 35
2020 Not a person with a disability 50 20 11 6 4 1 8 77 11 409
2019 Person with a disability 58 7 20 5 9 0 0 66 14 22
2019 Not a person with a disability 51 21 13 4 3 1 6 79 8 416

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 24 8 12 7 2 19 67 23 34
2020 Not a person with a disability 53 21 11 5 3 1 6 80 9 408
2019 Person with a disability 44 19 17 5 14 0 0 63 19 22
2019 Not a person with a disability 52 18 14 4 4 2 6 76 9 414

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 16 17 5 12 7 5 61 20 34
2020 Not a person with a disability 74 8 3 2 4 3 7 92 6 408
2019 Person with a disability 53 10 13 10 10 3 0 65 21 22
2019 Not a person with a disability 75 6 3 3 3 3 7 90 6 415

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 11 9 13 18 4 5 56 34 34
2020 Not a person with a disability 70 10 4 1 2 3 10 92 3 407
2019 Person with a disability 41 33 5 9 11 0 0 75 20 21
2019 Not a person with a disability 78 3 3 1 1 3 11 95 2 415

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 29 18 10 12 7 4 56 24 35
2020 Not a person with a disability 21 41 20 9 5 4 1 65 15 407
2019 Person with a disability 20 30 21 14 16 0 0 50 29 22
2019 Not a person with a disability 25 40 14 11 6 3 0 68 17 414
2018 Person with a disability 33 25 7 10 17 8 0 62 30 31
2018 Not a person with a disability 30 34 19 7 6 3 1 67 14 403
2017 Person with a disability 25 21 20 21 5 8 0 50 28 23
2017 Not a person with a disability 16 36 21 9 9 8 1 57 20 324

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 21 24 14 17 2 4 41 33 34
2020 Not a person with a disability 34 36 13 9 4 3 1 73 13 403
2019 Person with a disability 25 21 25 13 16 0 0 46 29 22
2019 Not a person with a disability 43 36 11 5 4 2 0 80 9 411
2018 Person with a disability 36 23 19 9 8 5 0 62 18 31
2018 Not a person with a disability 47 34 10 4 2 2 1 83 6 400
2017 Person with a disability 28 45 13 4 9 0 0 73 14 23
2017 Not a person with a disability 30 44 12 5 4 4 1 77 10 324
2014 Person with a disability 23 24 19 10 24 0 0 47 34 19
2014 Not a person with a disability 33 41 15 7 2 1 0 76 9 392

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 30 23 13 12 6 0 49 26 35
2020 Not a person with a disability 38 36 13 5 3 6 1 78 8 408
2019 Person with a disability 21 22 19 23 11 4 0 45 35 21
2019 Not a person with a disability 45 29 14 5 4 3 1 76 9 414
2018 Person with a disability 43 29 9 11 6 2 0 74 17 31
2018 Not a person with a disability 46 29 14 3 2 4 1 80 6 398
2017 Person with a disability 38 27 30 0 0 5 0 68 0 23
2017 Not a person with a disability 34 36 15 4 4 7 1 76 9 325
2014 Person with a disability 18 35 13 5 29 0 0 52 34 19
2014 Not a person with a disability 34 38 17 3 3 4 1 76 6 392

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 27 26 13 10 2 0 49 24 35
2020 Not a person with a disability 39 33 14 4 4 5 1 77 9 409

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 28 5 15 10 13 0 65 29 35
2020 Not a person with a disability 45 31 9 3 5 4 2 81 9 408

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 30 20 8 9 0 0 63 17 35
2020 Not a person with a disability 53 29 9 6 2 0 0 83 8 410
2019 Person with a disability 34 32 9 10 16 0 0 66 26 22
2019 Not a person with a disability 57 30 7 3 3 0 0 87 6 415
2018 Person with a disability 46 31 8 6 8 0 0 78 14 30
2018 Not a person with a disability 57 29 7 4 3 0 0 87 7 396
2017 Person with a disability 43 36 8 3 9 0 0 79 13 23
2017 Not a person with a disability 44 38 9 5 3 0 1 83 8 324
2014 Person with a disability 23 33 29 5 11 0 0 56 15 19
2014 Not a person with a disability 41 38 11 6 4 0 0 80 9 391

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 14 18 17 16 5 0 46 35 35
2020 Not a person with a disability 35 30 16 11 8 0 0 64 19 409
2019 Person with a disability 34 29 13 9 16 0 0 62 25 22
2019 Not a person with a disability 43 28 14 7 7 0 0 72 14 411
2018 Person with a disability 36 29 3 21 11 0 0 65 32 31
2018 Not a person with a disability 42 25 16 9 7 1 0 68 16 400
2017 Person with a disability 29 23 30 8 5 5 0 55 13 23
2017 Not a person with a disability 24 30 23 12 8 2 1 56 21 324
2014 Person with a disability 24 24 17 24 11 0 0 48 34 19
2014 Not a person with a disability 20 31 26 10 11 1 0 52 21 392

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 11 15 27 17 0 0 41 44 35
2020 Not a person with a disability 34 32 17 10 7 0 0 65 17 407
2019 Person with a disability 32 28 9 10 21 0 0 60 31 22
2019 Not a person with a disability 43 30 13 9 5 0 0 73 14 414
2018 Person with a disability 39 29 4 20 8 0 0 68 28 30
2018 Not a person with a disability 42 28 16 8 6 0 0 70 15 399
2017 Person with a disability 29 41 13 12 5 0 0 70 16 23
2017 Not a person with a disability 27 36 19 10 7 1 1 63 18 325
2014 Person with a disability 24 34 16 15 11 0 0 58 26 19
2014 Not a person with a disability 20 36 22 10 11 1 0 57 21 391

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 16 17 14 24 0 3 43 39 35
2020 Not a person with a disability 33 20 19 13 10 2 3 56 24 407
2019 Person with a disability 39 23 14 13 10 0 0 62 24 22
2019 Not a person with a disability 38 21 16 10 10 3 2 62 21 415
2018 Person with a disability 41 17 9 14 15 3 2 61 30 31
2018 Not a person with a disability 35 24 13 12 10 3 3 63 23 400
2017 Person with a disability 38 18 17 8 9 0 10 62 19 23
2017 Not a person with a disability 22 25 20 14 9 6 4 53 26 325
2014 Person with a disability 33 10 5 28 11 14 0 50 44 19
2014 Not a person with a disability 22 23 21 14 14 4 2 48 29 392
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 34 31 35 35
2020 Not a person with a disability 33 33 34 410
2019 Person with a disability 25 47 27 22
2019 Not a person with a disability 31 30 39 417
2018 Person with a disability 36 40 23 31
2018 Not a person with a disability 33 35 32 403
2017 Person with a disability 38 32 29 24
2017 Not a person with a disability 36 29 35 325
2014 Person with a disability 37 45 17 19
2014 Not a person with a disability 33 33 34 392

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 15 11 49 12 12 0 11
2020 Not a person with a disability 10 12 46 4 27 2 134
2018 Person with a disability 9 0 51 0 19 21 11
2018 Not a person with a disability 10 9 42 4 32 3 131
2017 Not a person with a disability 16 10 44 2 25 3 111
2014 Not a person with a disability 19 12 47 9 9999 14 131
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 22 78 35
2020 Not a person with a disability 13 87 408
2019 Person with a disability 31 69 22
2019 Not a person with a disability 14 86 417
2018 Person with a disability 18 82 31
2018 Not a person with a disability 14 86 404

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 6 20 8 15 40 2 26 39 35
2020 Not a person with a disability 18 15 17 7 7 27 8 51 23 410
2019 Person with a disability 20 24 25 0 19 12 0 50 22 22
2019 Not a person with a disability 19 15 18 7 7 25 9 51 22 417
2018 Person with a disability 19 21 5 10 14 21 9 58 34 30
2018 Not a person with a disability 18 15 19 8 8 23 9 49 23 402
2017 Person with a disability 8 21 4 18 18 25 5 42 52 23
2017 Not a person with a disability 9 18 20 7 8 27 10 43 25 324
2014 Person with a disability 22 5 23 11 15 23 0 36 34 19
2014 Not a person with a disability 15 17 23 7 7 25 6 46 20 390

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 27 21 8 13 14 0 50 25 35
2020 Not a person with a disability 26 29 19 7 6 13 1 64 15 410
2019 Person with a disability 25 24 23 5 19 3 0 50 25 22
2019 Not a person with a disability 33 30 16 7 5 8 1 70 13 417
2018 Person with a disability 30 30 10 14 11 5 0 63 26 30
2018 Not a person with a disability 32 28 17 6 6 10 0 67 13 403
2017 Person with a disability 13 35 10 9 18 16 0 57 32 23
2017 Not a person with a disability 22 34 19 4 7 13 1 65 13 322
2014 Person with a disability 26 21 19 5 24 5 0 49 30 19
2014 Not a person with a disability 22 33 21 7 5 11 2 62 14 391
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 32 68 35
2020 Not a person with a disability 6 94 407
2019 Person with a disability 35 65 22
2019 Not a person with a disability 6 94 416
2018 Person with a disability 21 79 31
2018 Not a person with a disability 6 94 402

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 11
2020 Not a person with a disability 0 100 24

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 11
2020 Not a person with a disability 44 56 24

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 11
2020 Not a person with a disability 19 81 24

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 11
2020 Not a person with a disability 33 67 24

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 44 56 11
2020 Not a person with a disability 20 80 24

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 11
2020 Not a person with a disability 0 100 24

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 11
2020 Not a person with a disability 0 100 24

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 44 56 11
2020 Not a person with a disability 37 63 24

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 3 25 2 22 37 2 19 40 35
2020 Not a person with a disability 18 14 20 2 4 33 8 55 11 409
2019 Person with a disability 20 8 35 5 16 12 4 34 25 22
2019 Not a person with a disability 19 15 19 5 3 30 9 56 13 413
2018 Person with a disability 28 23 9 7 5 20 9 71 16 31
2018 Not a person with a disability 20 14 23 3 4 29 8 53 11 401
2017 Person with a disability 17 26 14 8 5 20 10 61 18 23
2017 Not a person with a disability 15 15 18 2 5 34 11 56 11 323
2014 Person with a disability 17 10 9 5 21 32 5 44 42 19
2014 Not a person with a disability 14 15 23 2 3 36 7 50 9 391

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 23 25 6 22 10 0 41 32 35
2020 Not a person with a disability 29 25 20 3 4 16 2 67 9 409
2019 Person with a disability 25 17 23 10 21 3 0 44 32 22
2019 Not a person with a disability 36 30 14 4 3 12 1 75 9 415
2018 Person with a disability 33 27 14 17 5 5 0 62 23 31
2018 Not a person with a disability 29 28 22 3 3 13 1 67 7 402
2017 Person with a disability 17 34 15 8 5 20 0 65 17 23
2017 Not a person with a disability 26 32 16 3 4 17 3 72 8 322
2014 Person with a disability 21 10 15 5 21 27 0 43 36 19
2014 Not a person with a disability 23 31 21 2 2 19 2 68 5 391
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 19 23 15 36 0 0 27 51 35
2020 Not a person with a disability 20 22 22 15 19 0 2 43 35 409

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 26 27 7 14 4 3 49 22 34
2020 Not a person with a disability 50 26 12 5 5 1 0 77 11 408
2019 Person with a disability 42 13 21 16 9 0 0 55 24 22
2019 Not a person with a disability 40 25 17 8 8 0 1 67 16 411
2018 Person with a disability 30 38 11 3 11 7 0 73 15 30
2018 Not a person with a disability 36 28 16 10 8 0 2 65 19 404
2017 Person with a disability 35 32 0 18 5 0 10 74 26 22
2017 Not a person with a disability 34 25 17 9 11 0 4 61 21 324

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 31 14 27 14 0 0 45 41 34
2020 Not a person with a disability 20 25 22 17 15 0 0 45 32 409
2019 Person with a disability 21 24 34 0 13 0 9 49 14 22
2019 Not a person with a disability 22 24 29 14 9 0 1 47 24 414
2018 Person with a disability 10 12 34 11 26 5 3 23 40 30
2018 Not a person with a disability 22 26 25 16 10 1 1 48 27 403
2017 Person with a disability 13 21 21 24 17 0 5 36 42 23
2017 Not a person with a disability 16 27 24 20 12 1 2 44 32 323

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 27 24 12 14 0 4 48 27 34
2020 Not a person with a disability 33 32 19 9 7 0 1 65 16 408
2019 Person with a disability 30 30 15 11 5 0 9 66 18 22
2019 Not a person with a disability 36 26 20 10 4 1 3 65 14 409
2018 Person with a disability 7 19 26 28 7 7 6 30 41 30
2018 Not a person with a disability 32 31 21 9 5 0 2 64 15 401
2017 Person with a disability 17 21 22 18 17 5 0 40 36 23
2017 Not a person with a disability 26 27 22 10 9 1 5 56 20 321

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 12 20 17 17 7 8 37 40 34
2020 Not a person with a disability 26 23 19 12 18 0 2 50 30 407
2019 Person with a disability 14 22 30 9 15 0 9 40 27 22
2019 Not a person with a disability 26 24 22 11 13 1 2 52 25 411
2018 Person with a disability 9 17 21 22 22 4 5 29 48 31
2018 Not a person with a disability 24 22 22 14 17 1 1 47 31 402
2017 Person with a disability 17 13 17 23 25 0 5 32 50 23
2017 Not a person with a disability 15 20 18 22 21 1 4 37 45 324

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 30 28 7 4 3 8 56 13 33
2020 Not a person with a disability 47 22 12 8 7 0 3 72 15 408
2019 Person with a disability 45 15 24 3 3 0 9 66 8 22
2019 Not a person with a disability 50 23 14 5 3 0 5 77 8 412
2018 Person with a disability 22 20 12 6 22 7 10 51 34 30
2018 Not a person with a disability 49 21 15 4 4 1 5 75 9 401
2017 Person with a disability 30 21 4 14 13 5 14 62 32 23
2017 Not a person with a disability 39 27 13 4 4 2 11 75 10 322

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 20 27 14 21 4 0 35 37 34
2020 Not a person with a disability 33 24 17 12 12 0 1 58 24 410
2019 Person with a disability 29 26 32 4 9 0 0 55 13 22
2019 Not a person with a disability 37 27 16 11 7 0 1 65 18 414
2018 Person with a disability 24 25 22 14 8 4 3 53 24 30
2018 Not a person with a disability 33 27 21 10 7 1 1 61 17 401
2017 Person with a disability 12 27 34 9 13 0 5 41 23 22
2017 Not a person with a disability 27 35 17 10 8 1 2 63 19 322

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 14 14 23 14 0 0 49 37 35
2020 Not a person with a disability 37 20 14 8 12 0 9 63 21 407

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 16 34 12 12 6 0 38 26 35
2020 Not a person with a disability 33 29 17 10 9 1 2 64 19 409
2019 Person with a disability 20 26 19 9 26 0 0 47 35 22
2019 Not a person with a disability 36 30 17 8 6 1 2 68 14 417
2018 Person with a disability 22 26 20 11 9 2 10 55 23 31
2018 Not a person with a disability 36 30 18 8 5 2 2 69 13 405
2017 Person with a disability 24 19 28 17 8 0 5 45 26 23
2017 Not a person with a disability 26 29 21 10 9 0 4 58 20 321

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 22 24 14 10 4 0 50 25 35
2020 Not a person with a disability 28 28 23 10 8 0 2 58 19 405
2019 Person with a disability 10 29 33 5 23 0 0 38 28 22
2019 Not a person with a disability 32 30 20 10 7 0 1 63 17 415
2018 Person with a disability 7 34 20 22 6 2 10 46 32 31
2018 Not a person with a disability 30 30 22 10 6 1 2 62 16 405
2017 Person with a disability 27 16 23 17 17 0 0 43 34 23
2017 Not a person with a disability 24 31 22 10 8 0 4 58 19 322

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 13 27 13 13 4 3 44 27 35
2020 Not a person with a disability 31 33 17 10 8 1 1 65 18 407
2019 Person with a disability 27 17 31 10 14 0 0 45 25 22
2019 Not a person with a disability 35 29 21 6 7 0 1 65 14 416
2018 Person with a disability 22 15 27 11 17 0 7 40 31 31
2018 Not a person with a disability 37 30 18 9 4 0 2 68 14 402
2017 Person with a disability 34 13 19 21 13 0 0 47 34 23
2017 Not a person with a disability 31 30 17 10 7 1 4 64 18 322

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 18 37 7 17 4 3 35 25 35
2020 Not a person with a disability 43 24 13 10 8 0 1 69 18 407
2019 Person with a disability 34 16 18 8 21 0 3 51 30 22
2019 Not a person with a disability 46 22 15 6 8 1 1 70 15 414

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 23 27 13 19 4 0 39 33 35
2020 Not a person with a disability 34 28 20 8 8 0 1 63 17 409

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 11 23 29 12 4 0 33 42 34
2020 Not a person with a disability 34 28 18 8 10 1 1 63 19 410
2019 Person with a disability 25 29 15 5 25 0 0 55 30 21
2019 Not a person with a disability 36 34 15 8 5 1 1 72 13 414
2018 Person with a disability 16 26 19 22 10 0 7 45 35 31
2018 Not a person with a disability 38 32 14 11 3 0 2 71 15 402
2017 Person with a disability 31 8 22 17 13 5 5 43 33 23
2017 Not a person with a disability 35 30 18 9 4 0 3 68 13 322

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 23 30 11 13 0 3 43 26 35
2020 Not a person with a disability 44 21 17 7 9 1 2 66 16 409
2019 Person with a disability 29 19 38 10 3 0 0 48 14 22
2019 Not a person with a disability 57 24 10 5 2 0 2 83 7 413
2018 Person with a disability 33 25 14 11 9 0 7 63 22 31
2018 Not a person with a disability 55 24 11 6 2 1 2 81 8 401
2017 Person with a disability 38 21 32 4 0 0 5 62 5 23
2017 Not a person with a disability 52 23 15 3 4 0 3 77 7 324

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 17 28 15 23 0 0 35 37 35
2020 Not a person with a disability 34 29 20 7 9 0 1 64 16 410

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 26 18 13 23 0 0 46 36 35
2020 Not a person with a disability 65 17 8 2 3 1 5 87 6 407
2019 Person with a disability 33 22 20 0 24 0 0 56 24 22
2019 Not a person with a disability 75 12 4 1 1 1 7 95 1 413
2018 Person with a disability 38 16 9 10 17 0 10 61 30 31
2018 Not a person with a disability 72 15 5 1 0 0 7 93 1 403

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 11 18 7 15 4 6 56 24 34
2020 Not a person with a disability 71 12 4 4 4 1 4 88 8 407
2019 Person with a disability 35 29 10 5 21 0 0 64 26 22
2019 Not a person with a disability 72 10 7 4 3 0 5 86 7 415
2018 Person with a disability 41 15 10 11 11 0 13 63 25 31
2018 Not a person with a disability 71 11 7 4 3 0 4 86 8 404
2017 Person with a disability 47 16 9 9 5 0 14 73 16 23
2017 Not a person with a disability 68 14 4 6 4 1 4 86 10 324

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 44 13 0 9 0 4 78 9 35
2020 Not a person with a disability 60 22 9 4 3 1 2 84 7 410
2019 Person with a disability 28 39 24 0 9 0 0 67 9 22
2019 Not a person with a disability 54 28 11 4 2 0 2 84 5 413
2018 Person with a disability 41 34 20 0 3 0 3 77 3 31
2018 Not a person with a disability 52 27 10 4 3 0 2 82 8 402
2017 Person with a disability 47 17 26 0 5 0 5 68 5 23
2017 Not a person with a disability 49 29 9 7 3 0 3 81 10 323

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 25 23 6 17 0 0 54 23 35
2020 Not a person with a disability 62 17 8 7 5 0 1 80 12 408
2019 Person with a disability 41 22 8 5 25 0 0 62 30 22
2019 Not a person with a disability 63 16 9 4 5 0 3 81 10 412
2018 Person with a disability 40 20 15 10 11 0 3 63 22 30
2018 Not a person with a disability 57 20 10 7 4 1 2 79 11 400
2017 Person with a disability 43 31 8 8 0 5 5 82 9 23
2017 Not a person with a disability 56 21 7 7 5 0 4 80 12 324

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 22 4 2 5 0 34 83 11 34
2020 Not a person with a disability 56 9 7 2 1 0 25 86 5 410
2019 Person with a disability 52 26 5 0 0 0 17 94 0 22
2019 Not a person with a disability 59 10 3 2 1 1 22 91 5 411
2018 Person with a disability 45 12 12 0 0 0 31 83 0 30
2018 Not a person with a disability 55 10 6 3 1 1 24 86 5 402
2017 Person with a disability 29 22 8 0 0 0 41 86 0 23
2017 Not a person with a disability 47 13 5 4 2 0 30 85 8 324

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 33 6 3 3 0 11 87 6 35
2020 Not a person with a disability 69 16 6 3 2 0 4 89 5 410
2019 Person with a disability 63 18 5 0 5 0 9 89 6 22
2019 Not a person with a disability 63 18 10 1 1 0 6 86 3 411
2018 Person with a disability 65 10 8 7 3 0 7 80 11 31
2018 Not a person with a disability 59 20 9 3 2 0 5 85 6 402
2017 Person with a disability 43 14 24 0 0 0 19 71 0 22
2017 Not a person with a disability 62 15 8 4 3 0 8 83 8 323

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 8 12 8 4 0 12 72 14 35
2020 Not a person with a disability 72 14 6 2 3 1 3 89 5 410
2019 Person with a disability 70 3 9 5 4 0 9 80 10 22
2019 Not a person with a disability 75 13 4 2 1 0 5 93 3 414
2018 Person with a disability 60 15 5 7 3 0 10 84 11 30
2018 Not a person with a disability 73 10 3 5 4 0 5 87 9 403
2017 Person with a disability 58 18 9 0 9 0 5 81 10 23
2017 Not a person with a disability 62 15 7 3 5 1 6 84 9 323

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 35 15 21 10 3 6 50 34 35
2020 Not a person with a disability 48 29 12 5 3 0 2 79 8 407
2019 Person with a disability 50 17 9 16 5 0 3 70 21 22
2019 Not a person with a disability 57 23 12 4 2 0 2 82 6 414
2018 Person with a disability 46 28 15 3 4 0 3 77 8 31
2018 Not a person with a disability 54 23 14 5 2 1 3 79 6 403
2017 Person with a disability 31 20 27 9 0 0 13 59 10 23
2017 Not a person with a disability 54 25 12 4 3 0 3 81 7 324

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 19 36 16 10 0 0 38 26 35
2020 Not a person with a disability 26 34 23 10 6 0 0 60 17 409

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 6 17 40 27 10 0 0 24 37 34
2020 Not a person with a disability 15 29 31 18 6 0 0 45 24 409
2019 Person with a disability 10 25 36 23 5 0 0 35 29 21
2019 Not a person with a disability 18 34 34 10 3 0 0 52 14 417
2018 Person with a disability 10 20 42 18 10 0 0 30 28 31
2018 Not a person with a disability 18 33 32 14 4 0 0 51 17 402
2017 Person with a disability 25 13 46 13 3 0 0 38 17 23
2017 Not a person with a disability 12 33 35 15 5 0 1 45 20 324

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 19 33 11 10 0 0 21 46 35
2020 Not a person with a disability 11 22 39 18 9 0 0 27 33 409
2019 Person with a disability 19 30 18 22 10 0 0 33 49 22
2019 Not a person with a disability 8 17 40 20 14 0 0 35 25 413
2018 Person with a disability 13 29 37 21 0 0 0 21 42 31
2018 Not a person with a disability 7 17 40 20 15 0 1 36 24 400
2017 Person with a disability 4 34 23 13 22 0 5 36 40 23
2017 Not a person with a disability 5 19 39 24 11 1 1 36 24 322

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 32 17 12 7 2 0 63 19 35
2020 Not a person with a disability 38 37 15 6 3 1 0 76 9 407
2019 Person with a disability 28 35 18 5 14 0 0 63 19 22
2019 Not a person with a disability 35 37 14 7 3 3 0 75 11 416
2018 Person with a disability 28 41 18 0 5 8 0 76 5 31
2018 Not a person with a disability 33 40 11 7 4 3 1 76 12 403
2017 Person with a disability 17 38 14 13 10 8 0 60 25 23
2017 Not a person with a disability 21 43 20 6 5 5 0 67 12 323

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 25 23 19 12 4 0 43 32 35
2020 Not a person with a disability 31 28 16 14 7 3 0 62 22 405

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 23 9 17 16 4 0 57 34 35
2020 Not a person with a disability 36 26 13 13 7 3 1 65 21 406

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 31 12 7 12 8 0 67 20 35
2020 Not a person with a disability 43 27 16 5 4 4 2 74 10 406

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 18 12 19 23 6 0 43 45 35
2020 Not a person with a disability 27 32 18 11 10 2 0 61 21 409
2019 Person with a disability 25 24 16 14 21 0 0 49 35 22
2019 Not a person with a disability 28 33 17 12 8 2 0 62 21 417
2018 Person with a disability 28 21 14 16 18 3 0 51 35 31
2018 Not a person with a disability 28 33 17 13 6 2 1 63 19 402
2017 Person with a disability 24 23 13 31 4 5 0 49 37 23
2017 Not a person with a disability 16 36 22 17 7 2 0 53 24 323

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 31 17 23 5 2 0 54 29 35
2020 Not a person with a disability 32 38 12 11 6 0 0 71 18 408

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 34 16 16 15 2 0 52 31 34
2020 Not a person with a disability 31 31 12 13 13 0 0 62 25 407

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 28 21 21 7 2 3 49 29 35
2020 Not a person with a disability 35 33 17 7 6 0 1 69 13 401

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 27 19 12 0 9 3 64 14 34
2020 Not a person with a disability 42 34 15 2 4 1 2 78 7 406

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 80 8 10 0 0 0 3 90 0 35
2020 Not a person with a disability 74 19 4 0 0 2 1 96 1 406

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 26 15 0 0 2 0 84 0 34
2020 Not a person with a disability 48 35 8 4 2 3 0 85 6 408

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 35 8 9 7 0 0 75 16 35
2020 Not a person with a disability 47 27 9 10 4 2 1 76 15 410

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 26 21 10 17 3 0 51 28 35
2020 Not a person with a disability 37 27 12 10 12 1 0 65 23 410
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 34
2020 Not a person with a disability 8 92 407

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 57 43 34
2020 Not a person with a disability 10 90 407
2019 Person with a disability 60 40 22
2019 Not a person with a disability 13 87 417
2017 Person with a disability 64 36 23
2017 Not a person with a disability 12 88 323
2014 Person with a disability 65 35 19
2014 Not a person with a disability 14 86 390

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 95 5 20
2020 Not a person with a disability 42 58 42

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 78 22 20
2020 Not a person with a disability 79 21 42
2019 Person with a disability 92 8 13
2019 Not a person with a disability 88 12 55
2017 Person with a disability 92 8 15
2017 Not a person with a disability 74 26 39
2014 Person with a disability 79 21 13
2014 Not a person with a disability 87 13 53

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 29 6 6 25 0 0 63 31 15
2020 Not a person with a disability 38 46 12 2 0 0 2 85 2 33
2019 Person with a disability 28 37 9 7 19 0 0 65 26 12
2019 Not a person with a disability 50 31 17 2 0 0 0 81 2 47
2017 Person with a disability 49 35 8 7 0 0 0 85 7 14
2017 Not a person with a disability 50 31 0 11 8 0 0 81 19 29
2014 Person with a disability 50 29 20 0 0 0 0 80 0 10
2014 Not a person with a disability 57 30 6 2 2 2 0 89 5 46

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 35 8 6 19 0 0 67 25 35
2020 Not a person with a disability 48 26 11 7 4 2 3 77 11 406
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 61 10 3 70 30 35
2020 Not a person with a disability 16 61 20 2 79 21 410

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 13 4 9 10 4 12 73 22 35
2020 Not a person with a disability 48 16 9 5 5 4 12 76 13 410
2019 Person with a disability 57 4 14 3 19 0 4 63 22 22
2019 Not a person with a disability 47 16 12 7 8 2 9 70 17 415
2018 Person with a disability 57 13 3 0 12 7 8 82 15 31
2018 Not a person with a disability 50 11 10 8 6 2 12 71 17 404
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