2020 Public Service Employee Survey Results for Courts Administration Service by Question 116. Are you an Indigenous person?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 52 35 6 7 0 0 0 87 7 14
2020 Non-Indigenous 35 43 5 14 3 0 0 78 17 429

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 79 21 0 0 0 0 0 100 0 14
2020 Non-Indigenous 73 20 4 2 2 0 0 93 3 427
2017 Indigenous 84 16 0 0 0 0 0 100 0 12
2017 Non-Indigenous 68 25 2 2 1 0 1 94 4 336
2014 Indigenous 80 20 0 0 0 0 0 100 0 18
2014 Non-Indigenous 59 28 7 3 2 1 1 88 5 393

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 34 36 13 17 0 0 0 70 17 14
2020 Non-Indigenous 38 33 10 14 4 0 1 72 18 430
2019 Indigenous 46 29 0 19 6 0 0 75 25 15
2019 Non-Indigenous 48 33 5 10 4 0 0 81 14 423
2017 Indigenous 18 66 0 7 0 9 0 92 8 12
2017 Non-Indigenous 42 36 9 9 4 0 0 78 14 338
2014 Indigenous 67 22 5 6 0 0 0 89 6 18
2014 Non-Indigenous 40 38 7 10 4 0 0 79 14 390

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 34 29 18 13 6 0 0 63 19 14
2020 Non-Indigenous 30 39 14 11 5 0 1 70 16 430
2019 Indigenous 47 23 6 13 12 0 0 69 25 15
2019 Non-Indigenous 31 37 12 13 6 0 1 69 19 423
2018 Indigenous 31 31 19 12 7 0 0 62 19 12
2018 Non-Indigenous 31 42 9 11 7 0 1 73 18 417
2017 Indigenous 26 43 18 7 7 0 0 69 14 12
2017 Non-Indigenous 29 37 12 13 8 0 0 66 21 338
2014 Indigenous 29 22 6 33 10 0 0 52 42 18
2014 Non-Indigenous 17 32 18 19 14 0 0 49 33 392

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 45 17 10 27 0 0 0 62 27 14
2020 Non-Indigenous 39 33 11 12 4 0 0 72 16 428
2019 Indigenous 46 36 0 6 12 0 0 82 18 15
2019 Non-Indigenous 47 36 8 6 2 0 1 84 8 422
2017 Indigenous 31 53 9 0 7 0 0 84 7 12
2017 Non-Indigenous 40 42 7 7 3 0 0 83 10 336
2014 Indigenous 46 39 15 0 0 0 0 85 0 18
2014 Non-Indigenous 32 44 13 8 2 1 0 77 10 393

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 45 19 23 13 0 0 0 63 13 14
2020 Non-Indigenous 40 30 13 10 6 0 1 70 17 430
2019 Indigenous 39 47 0 8 6 0 0 86 14 15
2019 Non-Indigenous 45 30 11 8 5 1 0 76 13 424
2018 Indigenous 50 15 16 7 12 0 0 65 19 12
2018 Non-Indigenous 46 32 8 7 6 1 1 79 13 420
2017 Indigenous 17 48 10 9 16 0 0 64 25 12
2017 Non-Indigenous 41 33 13 9 4 0 1 74 14 338
2014 Indigenous 34 47 4 11 4 0 0 81 15 18
2014 Non-Indigenous 29 31 21 9 7 1 2 62 16 393

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 32 19 6 0 0 0 75 6 14
2020 Non-Indigenous 39 38 12 6 4 0 0 78 10 431
2019 Indigenous 47 42 6 0 6 0 0 88 6 15
2019 Non-Indigenous 45 36 11 4 4 0 0 81 8 426
2018 Indigenous 59 7 7 0 26 0 0 66 26 12
2018 Non-Indigenous 40 40 11 5 3 0 0 80 8 418
2017 Indigenous 26 41 26 7 0 0 0 67 7 12
2017 Non-Indigenous 30 51 11 5 4 0 0 80 9 337
2014 Indigenous 41 22 28 9 0 0 0 63 9 18
2014 Non-Indigenous 27 45 14 9 5 0 0 72 14 393

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 32 36 12 20 0 0 0 68 20 14
2020 Non-Indigenous 32 33 14 11 8 0 1 66 20 430
2019 Indigenous 60 15 6 8 12 0 0 75 19 15
2019 Non-Indigenous 34 35 12 11 7 1 0 70 18 426
2018 Indigenous 35 24 7 26 7 0 0 59 34 12
2018 Non-Indigenous 35 32 13 10 7 1 1 69 18 420
2017 Indigenous 9 42 33 0 16 0 0 51 16 12
2017 Non-Indigenous 27 37 17 12 7 0 0 64 19 338
2014 Indigenous 31 42 13 14 0 0 0 73 14 17
2014 Non-Indigenous 22 35 14 16 13 0 0 57 29 393

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 39 0 12 0 0 0 88 12 14
2020 Non-Indigenous 34 42 13 7 4 0 0 76 11 430
2019 Indigenous 60 28 0 6 6 0 0 88 12 15
2019 Non-Indigenous 37 37 12 10 3 0 0 75 14 426
2018 Indigenous 44 37 12 7 0 0 0 81 7 12
2018 Non-Indigenous 35 41 12 7 4 0 0 77 11 420
2017 Indigenous 41 43 16 0 0 0 0 84 0 12
2017 Non-Indigenous 32 42 16 7 4 0 0 74 11 338

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 59 29 6 6 0 0 0 88 6 14
2020 Non-Indigenous 51 34 11 3 2 0 0 85 5 430
2019 Indigenous 74 20 0 0 6 0 0 94 6 14
2019 Non-Indigenous 56 32 7 3 1 0 0 88 4 423
2018 Indigenous 55 38 7 0 0 0 0 93 0 12
2018 Non-Indigenous 52 36 8 2 1 1 0 89 3 420
2017 Indigenous 42 58 0 0 0 0 0 100 0 12
2017 Non-Indigenous 44 42 8 4 2 0 0 86 6 338
2014 Indigenous 68 28 4 0 0 0 0 96 0 18
2014 Non-Indigenous 39 38 13 6 3 1 1 78 9 393

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 46 25 18 0 12 0 0 70 12 14
2020 Non-Indigenous 34 33 14 10 8 0 1 68 18 430
2019 Indigenous 46 34 0 8 12 0 0 81 19 15
2019 Non-Indigenous 40 32 12 8 8 0 0 72 16 426
2018 Indigenous 38 28 0 7 27 0 0 66 34 12
2018 Non-Indigenous 40 33 9 8 7 1 1 75 16 416
2017 Indigenous 26 25 26 7 16 0 0 51 23 12
2017 Non-Indigenous 31 37 14 10 8 0 0 68 18 338

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 67 27 0 6 0 0 0 94 6 14
2020 Non-Indigenous 57 28 9 3 2 0 0 86 5 424
2019 Indigenous 62 27 6 0 6 0 0 88 6 15
2019 Non-Indigenous 63 26 7 3 1 0 0 89 5 424
2018 Indigenous 71 22 7 0 0 0 0 93 0 12
2018 Non-Indigenous 58 30 6 2 2 1 0 89 4 415
2017 Indigenous 68 25 0 7 0 0 0 93 7 12
2017 Non-Indigenous 56 33 6 2 2 0 0 90 4 337
2014 Indigenous 72 21 0 6 0 0 0 94 6 18
2014 Non-Indigenous 62 28 7 2 1 0 0 91 3 393

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 33 42 7 6 12 0 0 75 18 14
2020 Non-Indigenous 33 36 12 10 8 0 1 69 18 430
2019 Indigenous 36 40 0 0 12 0 13 87 13 15
2019 Non-Indigenous 35 33 12 12 7 0 1 68 19 426
2018 Indigenous 66 0 0 7 27 0 0 66 34 12
2018 Non-Indigenous 35 34 11 10 8 1 0 71 18 420
2017 Indigenous 27 31 18 7 7 10 0 64 15 12
2017 Non-Indigenous 29 40 15 10 6 0 0 70 16 337
2014 Indigenous 17 55 11 4 12 0 0 72 16 18
2014 Non-Indigenous 18 36 19 14 12 1 0 55 26 393

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 56 11 7 19 6 0 0 68 25 14
2020 Non-Indigenous 36 33 14 9 7 1 1 69 16 429
2019 Indigenous 69 13 0 6 12 0 0 82 18 15
2019 Non-Indigenous 40 32 12 8 6 0 1 73 15 425
2018 Indigenous 66 7 0 0 26 0 0 74 26 12
2018 Non-Indigenous 38 31 14 8 7 1 1 70 16 416
2017 Indigenous 34 7 8 24 16 0 10 45 45 12
2017 Non-Indigenous 34 34 14 11 6 1 0 69 17 337
2014 Indigenous 51 33 6 4 6 0 0 84 10 18
2014 Non-Indigenous 26 33 18 12 10 1 1 60 22 393

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 25 7 6 6 0 7 79 13 14
2020 Non-Indigenous 32 40 13 10 4 1 1 73 14 427
2019 Indigenous 57 16 8 6 13 0 0 73 19 14
2019 Non-Indigenous 38 36 11 9 5 0 0 75 13 418
2018 Indigenous 59 22 0 0 19 0 0 81 19 12
2018 Non-Indigenous 39 35 10 7 7 1 0 75 15 420
2017 Indigenous 43 15 18 7 7 10 0 64 15 12
2017 Non-Indigenous 32 40 15 8 4 0 1 73 13 337
2014 Indigenous 45 34 0 9 6 0 6 84 16 18
2014 Non-Indigenous 24 36 19 14 8 0 0 59 22 393

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 61 27 6 0 6 0 0 88 6 14
2020 Non-Indigenous 44 36 11 5 4 0 1 80 9 430
2019 Indigenous 62 21 6 6 6 0 0 82 12 15
2019 Non-Indigenous 49 35 10 4 1 0 0 84 6 426
2018 Indigenous 59 27 0 7 7 0 0 86 14 12
2018 Non-Indigenous 47 38 8 3 3 0 0 85 6 418
2017 Indigenous 34 50 16 0 0 0 0 84 0 12
2017 Non-Indigenous 41 44 7 4 3 0 1 86 7 336
2014 Indigenous 57 29 0 10 4 0 0 86 14 18
2014 Non-Indigenous 35 44 11 7 3 0 0 79 10 393

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 56 25 7 7 6 0 0 80 13 14
2020 Non-Indigenous 36 31 20 7 5 0 1 67 12 429
2019 Indigenous 62 20 0 18 0 0 0 82 18 15
2019 Non-Indigenous 40 31 18 5 5 0 0 72 10 423
2018 Indigenous 71 22 7 0 0 0 0 93 0 12
2018 Non-Indigenous 34 35 17 9 5 1 1 70 13 420
2017 Indigenous 60 40 0 0 0 0 0 100 0 12
2017 Non-Indigenous 35 36 17 6 4 0 1 72 11 337
2014 Indigenous 69 16 6 6 4 0 0 85 10 18
2014 Non-Indigenous 35 32 20 7 6 0 0 68 12 392

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 19 20 39 12 10 0 0 22 39 14
2020 Non-Indigenous 11 25 34 20 10 1 1 30 35 428
2019 Indigenous 13 13 36 15 16 6 0 34 28 15
2019 Non-Indigenous 8 22 31 20 16 1 1 37 31 423
2018 Indigenous 7 49 19 24 0 0 0 24 57 12
2018 Non-Indigenous 10 20 28 20 16 3 4 38 32 418
2017 Indigenous 8 10 36 36 0 0 10 40 20 11
2017 Non-Indigenous 11 18 33 20 11 2 5 33 32 337
2014 Indigenous 9 23 25 19 18 0 6 39 34 17
2014 Non-Indigenous 11 22 35 17 9 1 4 27 36 393

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 12 34 7 12 25 0 10 40 52 14
2020 Non-Indigenous 9 16 25 25 20 2 2 47 26 430
2019 Indigenous 18 14 14 29 13 7 5 48 36 15
2019 Non-Indigenous 8 16 24 22 24 4 3 49 26 422
2018 Indigenous 0 39 21 14 12 7 7 30 45 12
2018 Non-Indigenous 8 17 25 21 20 4 4 45 27 416
2017 Indigenous 0 17 42 9 0 0 32 14 25 11
2017 Non-Indigenous 11 19 28 20 14 4 5 37 32 337
2014 Indigenous 0 16 29 25 12 0 18 45 19 17
2014 Non-Indigenous 14 20 28 18 10 5 5 31 38 392

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 14 13 32 13 17 0 10 34 30 14
2020 Non-Indigenous 10 18 26 22 18 2 4 42 30 427
2019 Indigenous 0 33 36 12 14 5 0 27 35 15
2019 Non-Indigenous 9 14 23 22 24 5 3 49 25 421
2018 Indigenous 21 16 40 15 0 0 7 16 40 12
2018 Non-Indigenous 8 17 21 21 21 5 7 48 28 415
2017 Indigenous 0 17 46 8 11 8 10 23 21 11
2017 Non-Indigenous 8 19 24 22 16 1 9 43 30 336
2014 Indigenous 12 20 19 19 18 0 13 42 36 17
2014 Non-Indigenous 15 21 23 20 11 4 6 34 41 392

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 0 14 34 16 25 0 10 46 15 14
2020 Non-Indigenous 5 10 31 30 22 0 1 53 15 428
2019 Indigenous 6 25 0 36 28 0 5 68 32 15
2019 Non-Indigenous 3 9 26 31 27 2 2 60 13 421
2018 Indigenous 12 15 14 59 0 0 0 59 27 12
2018 Non-Indigenous 4 12 26 25 27 3 3 55 17 416
2017 Indigenous 10 0 43 25 11 0 10 41 11 11
2017 Non-Indigenous 6 10 30 29 18 1 6 50 18 334
2014 Indigenous 4 16 12 31 23 0 13 62 24 17
2014 Non-Indigenous 9 14 28 31 14 2 3 46 25 389

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 7 7 21 25 24 0 17 58 17 14
2020 Non-Indigenous 13 19 26 21 19 0 2 41 32 429
2019 Indigenous 6 40 7 23 19 0 5 44 49 15
2019 Non-Indigenous 12 17 24 18 23 2 4 44 30 424
2018 Indigenous 12 30 25 34 0 0 0 34 42 12
2018 Non-Indigenous 16 19 23 17 16 4 5 37 38 417
2017 Indigenous 9 36 36 8 0 11 0 9 51 11
2017 Non-Indigenous 19 28 24 11 12 1 5 24 50 336
2014 Indigenous 11 25 25 20 13 0 7 35 38 16
2014 Non-Indigenous 26 25 22 14 8 1 5 23 54 393

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 13 13 21 28 7 0 18 43 31 14
2020 Non-Indigenous 11 15 25 23 19 4 3 45 28 428
2019 Indigenous 20 6 30 8 28 8 0 38 29 14
2019 Non-Indigenous 13 13 27 19 20 5 3 43 29 424
2018 Indigenous 19 19 7 31 16 7 0 51 41 12
2018 Non-Indigenous 12 18 26 18 16 3 5 38 34 415
2017 Indigenous 20 32 29 0 11 0 8 12 56 11
2017 Non-Indigenous 15 18 26 17 14 4 6 34 37 334
2014 Indigenous 5 6 19 39 12 6 13 64 13 17
2014 Non-Indigenous 12 19 26 20 11 3 9 35 36 392

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 6 20 33 13 0 10 18 18 36 14
2020 Non-Indigenous 11 16 35 17 17 3 3 36 28 428
2019 Indigenous 12 21 42 7 14 0 5 22 34 15
2019 Non-Indigenous 10 17 24 19 22 4 3 44 29 423
2018 Indigenous 12 23 31 27 7 0 0 34 35 12
2018 Non-Indigenous 8 17 26 21 18 6 5 43 28 415
2017 Indigenous 9 21 25 7 20 0 18 32 37 12
2017 Non-Indigenous 12 17 28 18 16 4 5 37 31 335
2014 Indigenous 12 31 19 13 12 0 13 28 50 17
2014 Non-Indigenous 13 22 30 15 9 5 7 27 40 392

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 0 14 46 29 0 10 0 33 16 14
2020 Non-Indigenous 11 20 33 21 12 1 2 34 32 429
2019 Indigenous 15 20 26 22 6 6 5 31 39 15
2019 Non-Indigenous 11 18 27 22 19 2 1 43 30 424
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 21 7 13 13 7 7 61 31 14
2020 Non-Indigenous 21 31 19 8 10 5 5 58 21 431
2019 Indigenous 26 19 28 0 27 0 0 45 27 15
2019 Non-Indigenous 29 25 16 11 8 7 3 60 22 423
2018 Indigenous 22 14 35 21 7 0 0 37 28 12
2018 Non-Indigenous 28 27 15 11 7 8 4 63 20 417
2017 Indigenous 10 61 9 0 8 0 12 81 9 10
2017 Non-Indigenous 19 28 20 14 9 4 6 52 26 338
2014 Indigenous 21 23 22 16 6 0 12 50 25 18
2014 Non-Indigenous 21 27 20 11 13 4 3 52 26 392

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 32 25 0 13 19 10 0 64 36 14
2020 Non-Indigenous 43 28 10 8 9 1 1 72 18 430
2019 Indigenous 46 14 13 0 27 0 0 60 27 15
2019 Non-Indigenous 50 26 8 8 7 0 0 77 15 423
2018 Indigenous 30 51 0 12 7 0 0 81 19 12
2018 Non-Indigenous 51 26 7 8 6 1 1 78 15 417
2017 Indigenous 29 29 25 10 8 0 0 58 18 11
2017 Non-Indigenous 39 35 10 8 7 0 1 75 15 337
2014 Indigenous 37 23 4 17 6 0 12 69 26 18
2014 Non-Indigenous 36 32 9 10 11 2 0 70 21 393

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 38 0 19 7 0 0 74 26 14
2020 Non-Indigenous 46 31 10 8 3 1 1 78 11 426
2019 Indigenous 53 20 7 0 20 0 0 73 20 15
2019 Non-Indigenous 49 33 6 9 2 0 0 82 12 421
2018 Indigenous 34 39 19 0 7 0 0 73 7 12
2018 Non-Indigenous 50 33 7 5 4 0 0 84 9 417
2017 Indigenous 18 57 0 0 24 0 0 76 24 12
2017 Non-Indigenous 34 43 10 7 3 1 1 79 11 338
2014 Indigenous 35 41 18 0 6 0 0 75 6 17
2014 Non-Indigenous 34 39 13 9 6 0 0 72 15 392

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 19 20 6 6 10 0 64 13 14
2020 Non-Indigenous 38 36 15 5 4 1 1 76 9 429
2019 Indigenous 48 23 8 8 13 0 0 71 21 14
2019 Non-Indigenous 45 35 12 4 3 1 0 81 7 423
2018 Indigenous 31 42 7 0 19 0 0 73 19 12
2018 Non-Indigenous 47 34 10 4 3 2 1 83 7 420

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 53 7 24 0 0 17 0 72 0 14
2020 Non-Indigenous 44 20 15 6 5 8 2 71 12 430
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 14 13 0 19 0 10 64 21 14
2020 Non-Indigenous 41 27 19 3 4 1 6 73 7 429
2019 Indigenous 67 15 0 6 12 0 0 82 18 15
2019 Non-Indigenous 42 26 17 4 4 2 5 73 9 425

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 24 7 7 18 0 0 68 25 14
2020 Non-Indigenous 40 31 14 7 7 0 1 71 14 428
2019 Indigenous 67 8 0 14 12 0 0 75 25 15
2019 Non-Indigenous 46 24 15 6 7 1 1 72 13 425
2018 Indigenous 47 19 19 7 7 0 0 66 15 12
2018 Non-Indigenous 43 31 9 6 7 2 2 78 13 418
2017 Indigenous 33 8 34 7 7 10 0 47 15 12
2017 Non-Indigenous 37 35 11 9 6 0 2 73 15 337
2014 Indigenous 39 21 17 10 12 0 0 60 22 18
2014 Non-Indigenous 29 35 14 12 8 0 1 64 21 393

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 7 6 20 6 7 10 61 32 14
2020 Non-Indigenous 46 26 15 6 5 1 1 73 11 431

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 7 17 14 18 0 0 50 32 14
2020 Non-Indigenous 46 32 10 6 5 1 1 79 11 431
2019 Indigenous 49 34 0 6 12 0 0 82 18 15
2019 Non-Indigenous 51 23 10 8 6 1 1 76 14 421
2018 Indigenous 52 15 19 7 7 0 0 66 15 12
2018 Non-Indigenous 50 28 9 4 6 1 2 81 10 416
2017 Indigenous 42 16 26 9 7 0 0 58 16 12
2017 Non-Indigenous 46 29 11 6 5 0 1 77 12 336
2014 Indigenous 39 27 12 16 6 0 0 66 22 18
2014 Non-Indigenous 30 35 14 11 8 0 2 66 20 391

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 50 50 14
2020 Non-Indigenous 37 63 430

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 13 0 10 13 0 14 73 27 14
2020 Non-Indigenous 46 22 10 2 7 6 7 78 10 431

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 7 0 20 12 0 17 61 39 14
2020 Non-Indigenous 49 27 13 5 4 0 1 77 10 431
2019 Indigenous 38 42 0 8 12 0 0 81 19 15
2019 Non-Indigenous 53 24 9 7 6 0 1 78 13 426
2018 Indigenous 59 7 26 0 7 0 0 66 7 12
2018 Non-Indigenous 54 23 11 3 6 1 1 79 10 416
2017 Indigenous 58 17 18 0 8 0 0 75 8 11
2017 Non-Indigenous 50 29 8 6 6 1 1 80 12 338
2014 Indigenous 33 31 19 11 6 0 0 64 17 17
2014 Non-Indigenous 38 31 14 9 6 0 1 70 16 393
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 25 7 14 6 7 10 67 24 14
2020 Non-Indigenous 34 26 17 8 7 7 0 65 17 431
2019 Indigenous 25 35 26 8 6 0 0 60 14 15
2019 Non-Indigenous 37 28 14 6 8 7 1 71 14 424
2018 Indigenous 22 14 39 7 16 0 0 37 24 12
2018 Non-Indigenous 38 30 12 7 6 7 1 73 14 420
2017 Indigenous 31 33 20 0 8 8 0 70 8 11
2017 Non-Indigenous 27 35 16 9 6 6 1 66 16 338
2014 Indigenous 18 50 10 6 6 9 0 75 14 17
2014 Non-Indigenous 20 32 21 12 7 9 0 57 20 392

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 38 32 7 7 6 0 10 78 15 14
2020 Non-Indigenous 30 27 19 12 10 3 0 58 23 429
2019 Indigenous 31 29 14 6 20 0 0 60 25 15
2019 Non-Indigenous 35 30 13 9 9 4 0 67 19 424
2018 Indigenous 27 22 7 21 24 0 0 48 45 12
2018 Non-Indigenous 34 29 14 9 8 4 0 67 19 416
2017 Indigenous 31 26 26 0 18 0 0 57 18 11
2017 Non-Indigenous 23 29 20 14 10 3 1 54 25 337
2014 Indigenous 12 37 33 12 6 0 0 49 19 17
2014 Non-Indigenous 16 29 24 16 12 2 0 47 29 392

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 19 21 13 0 6 10 59 16 14
2020 Non-Indigenous 21 29 18 15 13 3 0 53 29 430
2019 Indigenous 0 49 14 12 20 5 0 52 33 15
2019 Non-Indigenous 28 28 17 11 10 7 0 60 23 422
2018 Indigenous 7 34 14 28 16 0 0 42 44 12
2018 Non-Indigenous 26 28 17 11 10 7 0 59 24 418
2017 Indigenous 9 36 26 0 18 11 0 51 20 11
2017 Non-Indigenous 16 27 21 16 12 7 1 47 30 338
2014 Indigenous 12 25 34 23 6 0 0 37 29 17
2014 Non-Indigenous 11 22 27 20 14 6 0 35 36 392

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 22 27 20 14 6 10 0 55 23 14
2020 Non-Indigenous 22 29 16 14 16 2 1 53 31 431
2019 Indigenous 12 35 22 8 18 5 0 50 27 15
2019 Non-Indigenous 25 29 16 15 10 4 0 57 26 424
2018 Indigenous 16 38 14 7 24 0 0 54 31 12
2018 Non-Indigenous 25 32 16 11 12 5 0 60 23 420
2017 Indigenous 19 54 8 0 8 11 0 83 9 11
2017 Non-Indigenous 17 29 18 16 16 4 1 48 33 337
2014 Indigenous 23 50 10 4 12 0 0 73 17 17
2014 Non-Indigenous 11 28 23 19 16 2 0 40 36 391

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 73 14 0 0 6 7 0 94 6 14
2020 Non-Indigenous 59 23 7 4 3 4 1 86 6 429
2019 Indigenous 38 20 29 0 14 0 0 58 14 15
2019 Non-Indigenous 62 19 9 3 2 4 1 86 5 426
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 32 31 7 0 12 18 0 77 15 14
2020 Non-Indigenous 26 41 21 8 2 1 0 69 10 427
2019 Indigenous 42 28 13 12 6 0 0 69 18 15
2019 Non-Indigenous 32 42 16 6 3 1 0 75 9 421
2018 Indigenous 19 40 33 0 7 0 0 60 7 12
2018 Non-Indigenous 32 37 19 5 6 1 1 70 11 419
2017 Indigenous 47 27 8 0 8 0 11 83 9 11
2017 Non-Indigenous 25 39 18 11 5 2 0 66 16 338
2014 Indigenous 29 49 5 4 12 0 0 79 17 17
2014 Non-Indigenous 18 36 28 8 6 2 0 56 15 393

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 20 21 0 6 24 0 64 8 14
2020 Non-Indigenous 17 31 20 20 9 3 1 49 30 428
2019 Indigenous 27 28 7 20 12 7 0 59 34 15
2019 Non-Indigenous 18 34 18 17 7 5 1 55 25 424

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 14 7 6 12 18 0 69 22 14
2020 Non-Indigenous 33 33 15 10 6 2 1 68 16 430
2019 Indigenous 54 13 16 12 6 0 0 67 18 15
2019 Non-Indigenous 38 35 10 7 5 2 2 76 13 424
2018 Indigenous 47 30 15 0 7 0 0 78 7 12
2018 Non-Indigenous 40 34 13 5 5 2 1 76 10 420
2017 Indigenous 29 56 0 0 8 8 0 92 8 11
2017 Non-Indigenous 37 33 13 9 3 4 1 74 12 336
2014 Indigenous 24 45 12 6 6 0 6 74 13 17
2014 Non-Indigenous 31 34 17 8 5 5 1 69 13 392

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 7 22 6 0 25 0 62 9 13
2020 Non-Indigenous 28 32 23 8 6 2 0 62 14 430
2019 Indigenous 41 41 12 0 6 0 0 82 6 15
2019 Non-Indigenous 35 35 17 5 5 2 0 72 11 422
2018 Indigenous 38 47 7 0 7 0 0 85 7 12
2018 Non-Indigenous 34 33 19 7 5 1 1 69 12 419

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 4 0 7 25 25 0 57 43 14
2020 Non-Indigenous 22 18 20 14 13 11 3 46 31 430
2019 Indigenous 34 15 12 0 27 7 5 56 31 15
2019 Non-Indigenous 23 22 19 11 11 11 3 52 25 422
2018 Indigenous 24 14 12 34 16 0 0 38 50 12
2018 Non-Indigenous 25 22 16 10 12 11 5 55 26 418
2017 Indigenous 9 46 19 9 8 8 0 61 18 11
2017 Non-Indigenous 15 22 18 13 12 17 4 46 32 338
2014 Indigenous 12 12 29 10 31 5 0 26 43 17
2014 Non-Indigenous 16 19 21 15 15 10 3 41 34 393

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 32 19 14 6 12 18 0 61 22 14
2020 Non-Indigenous 24 32 21 11 8 3 1 58 20 429
2019 Indigenous 42 5 13 15 18 7 0 50 36 15
2019 Non-Indigenous 27 31 17 12 9 3 1 60 22 424
2018 Indigenous 24 14 28 7 27 0 0 38 34 12
2018 Non-Indigenous 25 29 17 13 11 4 1 56 25 419
2017 Indigenous 0 47 24 0 18 11 0 53 20 11
2017 Non-Indigenous 22 26 22 13 12 3 0 50 26 337
2014 Indigenous 19 29 13 16 23 0 0 48 39 17
2014 Non-Indigenous 11 15 24 22 24 4 1 27 48 392

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 21 14 29 13 12 10 0 40 28 14
2020 Non-Indigenous 18 22 17 15 18 2 7 44 37 431
2019 Indigenous 34 19 21 0 12 7 8 62 14 15
2019 Non-Indigenous 22 21 13 17 18 4 5 48 38 425
2018 Indigenous 16 15 21 7 41 0 0 31 48 12
2018 Non-Indigenous 20 22 12 16 20 4 6 47 40 420
2017 Indigenous 0 35 8 19 27 0 11 40 51 11
2017 Non-Indigenous 13 18 18 18 21 4 8 35 45 338
2014 Indigenous 18 12 17 22 30 0 0 31 52 17
2014 Non-Indigenous 10 13 19 17 31 3 6 26 53 392

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 24 35 14 14 0 0 13 68 16 14
2020 Non-Indigenous 49 20 11 6 4 2 8 76 12 430
2019 Indigenous 58 29 0 0 6 0 7 94 6 15
2019 Non-Indigenous 52 20 13 5 3 1 6 78 8 425

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 26 7 0 12 0 18 77 15 14
2020 Non-Indigenous 51 21 11 5 3 2 6 79 9 428
2019 Indigenous 63 12 6 0 12 0 7 81 13 15
2019 Non-Indigenous 51 18 15 5 4 2 5 75 10 423

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 56 7 0 0 12 17 7 84 16 14
2020 Non-Indigenous 72 8 4 2 4 3 7 89 7 428
2019 Indigenous 73 0 6 8 6 0 7 79 15 15
2019 Non-Indigenous 74 6 4 3 3 4 7 89 7 424

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 49 13 7 0 13 10 7 76 16 14
2020 Non-Indigenous 68 10 5 2 3 3 10 89 5 427
2019 Indigenous 80 6 0 0 0 0 14 100 0 15
2019 Non-Indigenous 76 5 3 2 1 3 11 93 3 423

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 14 43 18 7 18 0 0 57 25 14
2020 Non-Indigenous 21 40 20 9 5 4 1 64 15 428
2019 Indigenous 15 54 0 19 12 0 0 69 31 15
2019 Non-Indigenous 26 40 15 11 6 3 0 68 17 423
2018 Indigenous 31 7 47 7 7 0 0 39 14 12
2018 Non-Indigenous 30 34 17 8 7 3 1 67 15 419
2017 Indigenous 0 44 18 9 18 11 0 50 30 11
2017 Non-Indigenous 18 35 21 10 8 8 0 57 20 337

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 25 10 14 6 6 0 67 22 14
2020 Non-Indigenous 33 35 14 9 5 3 1 71 15 423
2019 Indigenous 42 40 6 6 6 0 0 81 12 14
2019 Non-Indigenous 42 34 11 6 5 2 0 78 10 421
2018 Indigenous 65 21 7 0 7 0 0 86 7 12
2018 Non-Indigenous 45 34 11 5 2 2 1 81 7 416
2017 Indigenous 31 26 18 0 18 8 0 62 19 11
2017 Non-Indigenous 30 44 12 5 4 4 0 78 10 337
2014 Indigenous 29 65 6 0 0 0 0 94 0 17
2014 Non-Indigenous 33 40 15 7 2 1 0 74 10 393

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 45 18 18 0 0 20 0 78 0 14
2020 Non-Indigenous 35 36 14 6 4 5 1 75 10 429
2019 Indigenous 45 29 14 0 12 0 0 75 12 15
2019 Non-Indigenous 44 28 14 6 4 3 1 75 11 423
2018 Indigenous 66 19 7 0 7 0 0 86 7 12
2018 Non-Indigenous 45 30 14 4 2 4 1 79 6 414
2017 Indigenous 39 25 18 0 8 11 0 72 9 11
2017 Non-Indigenous 35 36 15 4 4 7 0 75 8 338
2014 Indigenous 35 48 6 5 6 0 0 83 11 17
2014 Non-Indigenous 34 37 17 4 3 4 1 75 7 393

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 45 11 31 0 7 6 0 60 8 14
2020 Non-Indigenous 37 33 15 5 4 5 1 74 10 430

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 62 32 0 0 0 6 0 100 0 14
2020 Non-Indigenous 43 31 9 5 6 5 2 79 12 429

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 61 27 0 6 6 0 0 88 12 14
2020 Non-Indigenous 51 30 10 6 3 0 0 81 9 431
2019 Indigenous 60 20 0 8 12 0 0 81 19 15
2019 Non-Indigenous 56 30 8 3 3 0 0 86 6 424
2018 Indigenous 57 16 7 12 7 0 0 74 19 12
2018 Non-Indigenous 56 30 7 3 3 0 0 86 7 411
2017 Indigenous 49 25 8 10 8 0 0 75 18 11
2017 Non-Indigenous 44 38 9 4 3 0 0 83 8 337
2014 Indigenous 45 45 10 0 0 0 0 90 0 18
2014 Non-Indigenous 41 38 11 6 4 0 0 79 10 392

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 42 25 20 0 12 0 0 68 12 14
2020 Non-Indigenous 34 28 16 12 9 0 0 63 21 430
2019 Indigenous 36 45 6 0 13 0 0 81 13 14
2019 Non-Indigenous 43 27 14 7 7 0 0 71 14 421
2018 Indigenous 43 7 23 0 27 0 0 50 27 12
2018 Non-Indigenous 42 26 15 10 7 1 0 68 17 416
2017 Indigenous 30 38 15 0 18 0 0 68 18 11
2017 Non-Indigenous 25 29 24 12 8 2 0 55 20 337
2014 Indigenous 41 28 23 4 0 4 0 72 4 18
2014 Non-Indigenous 20 31 26 11 11 1 0 52 22 393

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 47 14 20 7 12 0 0 61 19 14
2020 Non-Indigenous 33 30 17 12 8 0 0 63 19 428
2019 Indigenous 47 36 6 0 12 0 0 82 12 15
2019 Non-Indigenous 43 29 13 9 5 0 0 72 15 423
2018 Indigenous 43 16 22 0 19 0 0 59 19 12
2018 Non-Indigenous 41 29 15 9 6 0 0 70 15 414
2017 Indigenous 31 37 15 10 8 0 0 68 18 11
2017 Non-Indigenous 27 36 19 10 7 1 1 64 17 338
2014 Indigenous 29 34 17 16 0 4 0 65 17 18
2014 Non-Indigenous 21 35 22 10 11 1 0 57 21 392

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 54 13 7 14 12 0 0 67 26 14
2020 Non-Indigenous 31 20 19 13 12 2 3 54 26 428
2019 Indigenous 47 21 13 0 12 0 8 73 13 15
2019 Non-Indigenous 38 22 16 10 10 2 1 62 22 424
2018 Indigenous 34 16 7 16 19 7 0 54 38 12
2018 Non-Indigenous 35 24 13 12 10 3 3 63 24 416
2017 Indigenous 0 47 17 17 8 0 11 53 28 11
2017 Non-Indigenous 24 24 20 13 9 6 4 53 25 338
2014 Indigenous 29 12 18 27 6 9 0 45 36 18
2014 Non-Indigenous 23 23 20 14 14 4 2 49 29 393
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Indigenous 19 46 34 14
2020 Non-Indigenous 34 32 34 431
2019 Indigenous 40 39 21 15
2019 Non-Indigenous 30 31 39 426
2018 Indigenous 35 43 22 12
2018 Non-Indigenous 33 35 32 419
2017 Indigenous 52 25 23 12
2017 Non-Indigenous 35 30 35 338
2014 Indigenous 37 29 34 18
2014 Non-Indigenous 33 34 33 393

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Non-Indigenous 17 10 43 2 24 3 114
2014 Non-Indigenous 20 11 45 9 9999 15 130
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 25 15 6 0 19 35 0 61 30 14
2020 Non-Indigenous 17 14 17 8 8 28 8 49 24 431
2019 Indigenous 31 6 8 0 19 36 0 58 30 15
2019 Non-Indigenous 19 15 18 7 7 25 9 51 21 426
2018 Indigenous 16 12 34 9 14 7 7 33 27 12
2018 Non-Indigenous 19 15 19 7 8 23 9 50 22 417
2017 Indigenous 19 17 28 0 8 17 11 51 11 11
2017 Non-Indigenous 9 18 19 8 9 27 10 43 27 337
2014 Indigenous 18 24 39 0 6 12 0 49 7 17
2014 Non-Indigenous 16 16 22 7 7 25 6 46 21 391

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 10 13 0 12 21 0 68 15 14
2020 Non-Indigenous 25 29 19 7 7 12 1 62 16 431
2019 Indigenous 54 12 6 0 8 21 0 83 10 15
2019 Non-Indigenous 32 30 16 7 5 8 2 69 13 426
2018 Indigenous 28 7 42 9 14 0 0 35 23 12
2018 Non-Indigenous 32 29 17 6 6 10 0 68 14 418
2017 Indigenous 39 32 0 0 8 21 0 90 10 11
2017 Non-Indigenous 21 34 19 5 7 13 1 64 14 335
2014 Indigenous 31 41 16 0 6 6 0 77 6 17
2014 Non-Indigenous 22 32 21 7 5 11 2 62 14 392
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 15
2019 Non-Indigenous 7 93 425

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 39 61 28

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 83 17 28

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 17 83 28

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 0 100 28

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 28 72 28

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 21 79 28

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 18 82 28

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 22 78 28

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 26 74 28

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 0 100 28

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 0 100 28

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 19 81 28

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 0 100 28

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 25 75 28

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 0 100 28

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 16 84 28

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 24 76 28

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 17 83 28

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 23 77 28

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 51 49 28

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 25 4 6 6 13 46 0 53 35 14
2020 Non-Indigenous 17 14 21 2 5 33 8 52 13 430
2019 Indigenous 20 0 15 0 15 32 18 41 29 14
2019 Non-Indigenous 20 15 19 5 3 30 8 56 13 423
2018 Indigenous 24 0 34 21 7 7 7 28 33 12
2018 Non-Indigenous 20 15 22 2 4 29 8 56 10 417
2017 Indigenous 17 20 27 0 0 25 11 58 0 11
2017 Non-Indigenous 15 16 17 2 5 34 11 57 12 336
2014 Indigenous 24 23 24 0 12 17 0 57 15 17
2014 Non-Indigenous 14 15 23 3 3 36 7 50 10 392

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 7 13 0 12 32 0 63 18 14
2020 Non-Indigenous 28 26 20 4 5 15 2 65 11 430
2019 Indigenous 39 12 21 0 8 15 6 64 10 15
2019 Non-Indigenous 35 30 14 4 4 11 1 75 10 424
2018 Indigenous 24 41 19 9 7 0 0 65 16 12
2018 Non-Indigenous 30 28 21 4 3 13 1 67 8 418
2017 Indigenous 27 18 27 0 0 17 11 62 0 11
2017 Non-Indigenous 26 32 15 3 4 17 2 72 9 335
2014 Indigenous 30 23 17 0 12 18 0 64 15 17
2014 Non-Indigenous 23 30 21 3 2 19 2 68 6 392
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 18 23 7 20 0 0 49 27 14
2020 Non-Indigenous 18 22 22 15 21 0 2 41 37 430

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 34 49 0 0 6 10 0 93 7 14
2020 Non-Indigenous 48 26 14 6 6 1 1 74 12 428
2019 Indigenous 46 36 5 6 8 0 0 81 14 15
2019 Non-Indigenous 40 25 18 8 8 0 1 66 16 420
2018 Indigenous 31 28 15 12 14 0 0 59 26 12
2018 Non-Indigenous 35 29 16 10 8 1 2 65 18 419
2017 Indigenous 19 37 36 0 8 0 0 56 8 11
2017 Non-Indigenous 34 25 15 10 11 0 4 62 22 336

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 17 49 7 21 6 0 0 66 27 14
2020 Non-Indigenous 19 25 22 17 15 0 0 45 33 429
2019 Indigenous 24 28 14 15 20 0 0 52 35 15
2019 Non-Indigenous 22 24 29 13 9 0 1 47 23 423
2018 Indigenous 0 50 16 34 0 0 0 50 34 12
2018 Non-Indigenous 22 24 26 16 12 1 1 46 28 418
2017 Indigenous 0 38 34 19 8 0 0 38 27 11
2017 Non-Indigenous 16 26 23 20 12 1 2 43 33 336

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 17 46 21 0 6 0 10 70 7 14
2020 Non-Indigenous 32 31 19 9 7 0 2 64 17 428
2019 Indigenous 41 21 8 25 6 0 0 62 31 15
2019 Non-Indigenous 36 27 20 9 4 1 3 65 14 418
2018 Indigenous 9 51 22 7 12 0 0 60 19 12
2018 Non-Indigenous 30 30 21 11 5 1 2 62 17 416
2017 Indigenous 21 36 24 8 10 0 0 58 18 11
2017 Non-Indigenous 26 26 22 11 9 1 4 55 21 334

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 26 36 0 7 7 17 7 82 18 14
2020 Non-Indigenous 26 22 20 12 18 0 2 49 31 427
2019 Indigenous 52 0 13 14 21 0 0 52 35 15
2019 Non-Indigenous 24 25 23 11 13 1 2 51 25 420
2018 Indigenous 7 23 27 28 14 0 0 31 43 12
2018 Non-Indigenous 23 22 22 14 17 1 2 46 32 418
2017 Indigenous 11 34 27 9 18 0 0 46 27 11
2017 Non-Indigenous 15 19 17 22 22 1 4 36 46 337

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 69 8 16 8 0 0 0 77 8 13
2020 Non-Indigenous 44 23 14 7 7 1 4 71 15 428
2019 Indigenous 65 14 14 7 0 0 0 79 7 15
2019 Non-Indigenous 49 23 14 5 3 0 5 77 8 421
2018 Indigenous 77 7 16 0 0 0 0 84 0 12
2018 Non-Indigenous 46 21 15 4 6 2 6 73 11 416
2017 Indigenous 48 15 19 8 0 10 0 70 9 11
2017 Non-Indigenous 38 27 13 5 5 2 11 74 11 335

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 41 14 7 20 7 10 0 62 30 14
2020 Non-Indigenous 31 24 18 12 13 0 1 56 25 430
2019 Indigenous 34 26 8 13 20 0 0 60 33 15
2019 Non-Indigenous 37 27 18 10 7 0 1 65 17 423
2018 Indigenous 9 34 48 0 9 0 0 43 9 12
2018 Non-Indigenous 33 26 20 10 8 1 1 61 18 416
2017 Indigenous 19 38 17 0 26 0 0 58 26 11
2017 Non-Indigenous 26 34 18 11 8 1 2 62 19 334

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 37 12 17 14 7 0 13 56 24 14
2020 Non-Indigenous 37 20 14 9 12 0 8 62 23 428

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 21 0 7 25 10 0 64 36 14
2020 Non-Indigenous 32 28 19 10 8 1 2 62 19 430
2019 Indigenous 39 36 8 12 6 0 0 75 18 15
2019 Non-Indigenous 36 29 18 8 6 1 2 67 15 426
2018 Indigenous 7 43 16 14 19 0 0 50 34 12
2018 Non-Indigenous 36 29 18 8 4 2 3 68 13 421
2017 Indigenous 9 54 21 8 8 0 0 63 16 11
2017 Non-Indigenous 27 28 21 11 9 0 4 57 20 334

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 22 21 20 13 13 10 0 48 29 14
2020 Non-Indigenous 28 28 22 10 8 0 1 58 19 426
2019 Indigenous 39 28 14 7 12 0 0 67 19 15
2019 Non-Indigenous 31 30 21 10 7 0 1 62 17 424
2018 Indigenous 19 16 46 0 19 0 0 36 19 12
2018 Non-Indigenous 28 31 21 11 5 1 2 61 17 421
2017 Indigenous 0 73 9 0 18 0 0 73 18 11
2017 Non-Indigenous 26 29 22 11 8 0 4 57 20 335

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 25 26 20 6 13 10 0 56 21 14
2020 Non-Indigenous 31 31 18 10 8 1 1 63 19 428
2019 Indigenous 47 21 19 0 6 7 0 73 6 15
2019 Non-Indigenous 34 29 21 7 7 0 1 64 15 425
2018 Indigenous 28 31 22 12 7 0 0 60 19 12
2018 Non-Indigenous 36 28 19 9 5 0 2 66 15 418
2017 Indigenous 49 36 15 0 0 0 0 85 0 11
2017 Non-Indigenous 31 29 17 11 8 1 3 62 19 335

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 32 19 0 19 13 17 0 61 39 14
2020 Non-Indigenous 41 24 16 9 9 0 1 66 18 428
2019 Indigenous 67 8 6 6 6 7 0 81 13 15
2019 Non-Indigenous 45 22 16 6 8 1 1 69 15 423

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 23 40 7 6 13 10 0 71 21 14
2020 Non-Indigenous 32 28 21 9 9 0 1 61 18 430

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 20 39 11 0 19 10 0 66 21 14
2020 Non-Indigenous 33 26 19 10 10 1 1 60 20 430
2019 Indigenous 44 30 0 21 6 0 0 73 27 15
2019 Non-Indigenous 36 34 16 7 5 1 1 71 13 422
2018 Indigenous 22 54 16 7 0 0 0 77 7 12
2018 Non-Indigenous 36 31 14 12 4 0 2 69 16 418
2017 Indigenous 39 26 17 17 0 0 0 65 17 11
2017 Non-Indigenous 35 29 18 9 5 1 3 67 14 335

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 55 10 6 7 14 0 7 70 23 14
2020 Non-Indigenous 42 21 19 7 9 1 2 64 17 430
2019 Indigenous 53 21 8 12 6 0 0 75 18 15
2019 Non-Indigenous 56 24 11 5 2 0 2 82 7 422
2018 Indigenous 29 31 18 7 15 0 0 60 22 12
2018 Non-Indigenous 54 24 11 6 2 1 2 80 9 417
2017 Indigenous 37 27 24 11 0 0 0 64 11 11
2017 Non-Indigenous 52 22 16 3 4 0 3 77 7 337

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 56 31 0 0 13 0 0 87 13 14
2020 Non-Indigenous 32 28 22 8 10 0 1 61 18 431

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 63 10 7 0 13 0 7 78 14 14
2020 Non-Indigenous 61 18 8 3 5 1 4 83 8 428
2019 Indigenous 80 6 6 0 0 8 0 94 0 15
2019 Non-Indigenous 73 13 5 1 2 1 7 92 3 422
2018 Indigenous 33 51 8 0 0 0 8 91 0 11
2018 Non-Indigenous 70 14 6 2 1 0 7 90 3 420

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 56 7 0 7 12 10 7 77 23 14
2020 Non-Indigenous 69 12 5 4 5 1 4 85 9 427
2019 Indigenous 73 6 8 6 8 0 0 79 14 15
2019 Non-Indigenous 70 11 7 4 3 0 5 85 8 424
2018 Indigenous 43 31 7 0 12 0 7 79 13 12
2018 Non-Indigenous 69 11 7 4 3 0 5 84 8 420
2017 Indigenous 66 27 0 8 0 0 0 92 8 11
2017 Non-Indigenous 66 14 4 6 4 1 5 85 11 337

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 69 18 6 0 0 0 7 94 0 14
2020 Non-Indigenous 57 24 10 4 3 1 2 83 7 431
2019 Indigenous 71 15 8 6 0 0 0 86 6 15
2019 Non-Indigenous 52 29 11 3 2 0 2 83 6 422
2018 Indigenous 51 23 19 7 0 0 0 74 7 12
2018 Non-Indigenous 52 28 10 4 4 0 2 82 8 418
2017 Indigenous 46 54 0 0 0 0 0 100 0 11
2017 Non-Indigenous 49 28 10 6 3 0 3 79 10 336

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 57 17 0 12 13 0 0 75 25 14
2020 Non-Indigenous 59 17 10 7 6 0 1 78 13 429
2019 Indigenous 57 22 0 13 8 0 0 79 21 14
2019 Non-Indigenous 62 16 9 4 6 0 3 80 10 422
2018 Indigenous 22 35 24 7 12 0 0 57 19 12
2018 Non-Indigenous 57 20 10 6 4 1 2 78 11 415
2017 Indigenous 58 34 0 0 8 0 0 92 8 11
2017 Non-Indigenous 55 22 8 7 5 1 4 80 12 337

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 71 0 0 0 0 0 29 100 0 13
2020 Non-Indigenous 53 10 7 2 2 0 26 86 5 431
2019 Indigenous 47 8 0 0 8 0 37 87 13 14
2019 Non-Indigenous 59 11 4 2 1 1 22 91 4 422
2018 Indigenous 56 9 7 12 0 0 16 77 14 12
2018 Non-Indigenous 54 10 6 3 1 0 25 87 5 417
2017 Indigenous 60 8 0 0 0 0 32 100 0 11
2017 Non-Indigenous 45 14 5 4 2 0 30 84 8 337

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 83 7 0 0 0 0 10 100 0 14
2020 Non-Indigenous 67 17 6 3 2 0 4 88 5 431
2019 Indigenous 61 12 8 0 6 0 13 84 7 15
2019 Non-Indigenous 64 18 10 1 1 0 5 87 3 420
2018 Indigenous 42 32 19 7 0 0 0 74 7 12
2018 Non-Indigenous 60 19 9 4 2 0 6 84 6 418
2017 Indigenous 83 0 9 0 0 0 8 90 0 11
2017 Non-Indigenous 60 15 9 4 3 0 8 82 8 335

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 70 7 6 0 6 0 10 87 7 14
2020 Non-Indigenous 71 13 7 2 3 1 3 88 5 431
2019 Indigenous 80 6 0 0 6 0 8 94 6 15
2019 Non-Indigenous 75 12 5 2 1 0 5 92 3 423
2018 Indigenous 66 15 0 0 12 0 7 87 13 12
2018 Non-Indigenous 72 10 4 5 4 0 5 87 10 418
2017 Indigenous 77 15 0 0 0 0 8 100 0 11
2017 Non-Indigenous 62 16 7 3 6 1 6 83 9 336

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 62 7 7 7 0 0 17 83 8 14
2020 Non-Indigenous 44 30 13 7 3 1 2 76 10 428
2019 Indigenous 56 6 32 6 0 0 0 62 6 15
2019 Non-Indigenous 57 23 11 4 2 0 2 82 7 423
2018 Indigenous 52 7 26 7 7 0 0 60 15 12
2018 Non-Indigenous 53 24 14 4 2 0 3 79 6 419
2017 Indigenous 56 17 11 8 8 0 0 73 16 11
2017 Non-Indigenous 52 25 13 4 2 0 4 80 7 337

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 31 39 23 7 0 0 0 69 7 14
2020 Non-Indigenous 25 32 24 11 7 0 0 58 18 430

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 4 38 37 14 6 0 0 42 20 14
2020 Non-Indigenous 15 28 31 19 7 0 0 43 26 429
2019 Indigenous 21 28 27 13 12 0 0 49 25 15
2019 Non-Indigenous 17 34 35 10 3 0 0 51 14 425
2018 Indigenous 0 37 34 21 7 0 0 37 29 12
2018 Non-Indigenous 18 32 32 14 4 0 0 50 18 418
2017 Indigenous 8 60 15 10 8 0 0 67 18 11
2017 Non-Indigenous 13 30 37 15 5 0 1 44 20 337

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 24 7 50 19 0 0 0 19 31 14
2020 Non-Indigenous 12 22 38 18 10 0 0 27 35 430
2019 Indigenous 25 6 36 21 7 0 5 29 32 15
2019 Non-Indigenous 8 18 39 21 14 0 0 35 26 422
2018 Indigenous 8 25 48 19 0 0 0 19 33 11
2018 Non-Indigenous 7 18 40 21 14 0 1 35 25 417
2017 Indigenous 8 9 40 43 0 0 0 43 17 10
2017 Non-Indigenous 5 20 39 23 12 1 1 36 25 336

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 38 24 0 0 0 0 76 0 14
2020 Non-Indigenous 37 37 15 7 3 1 0 74 11 428
2019 Indigenous 51 38 6 6 0 0 0 88 6 15
2019 Non-Indigenous 35 37 14 7 3 4 0 74 11 425
2018 Indigenous 55 30 7 0 7 0 0 85 7 12
2018 Non-Indigenous 32 40 12 7 4 3 1 76 12 419
2017 Indigenous 19 52 9 0 19 0 0 72 19 11
2017 Non-Indigenous 21 42 20 7 5 5 0 67 12 336

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 39 18 17 20 0 7 0 61 22 14
2020 Non-Indigenous 30 28 16 14 7 3 0 60 23 426

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 20 14 20 6 10 0 55 29 14
2020 Non-Indigenous 35 26 13 13 8 3 1 64 22 427

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 29 21 13 14 12 10 0 56 29 14
2020 Non-Indigenous 42 28 15 5 5 4 1 74 10 427

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 25 11 14 20 19 10 0 40 44 14
2020 Non-Indigenous 27 31 17 11 11 3 0 60 23 430
2019 Indigenous 18 21 21 21 20 0 0 39 40 15
2019 Non-Indigenous 28 33 16 12 8 2 0 63 21 426
2018 Indigenous 16 43 19 14 7 0 0 59 22 12
2018 Non-Indigenous 29 32 16 13 7 2 1 63 20 418
2017 Indigenous 9 19 42 21 8 0 0 29 29 11
2017 Non-Indigenous 16 35 21 17 7 3 0 53 25 336

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 26 10 13 7 0 0 69 20 14
2020 Non-Indigenous 31 38 12 12 6 0 0 69 19 429

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 32 31 17 7 7 6 0 67 15 14
2020 Non-Indigenous 30 31 13 13 13 0 0 61 26 427

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 15 18 8 8 0 15 60 19 13
2020 Non-Indigenous 34 33 18 9 6 0 1 68 15 423

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 36 14 19 0 13 10 7 61 16 14
2020 Non-Indigenous 41 34 15 3 4 1 2 77 7 426

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 87 0 0 0 6 7 0 94 6 14
2020 Non-Indigenous 74 18 4 0 0 2 1 95 0 427

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 54 31 15 0 0 0 0 85 0 13
2020 Non-Indigenous 48 35 9 4 2 3 0 85 6 429

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 30 0 14 12 0 0 74 26 14
2020 Non-Indigenous 47 27 9 10 4 2 1 76 15 430

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 20 17 6 14 0 0 63 20 14
2020 Non-Indigenous 36 27 12 10 13 1 0 64 23 431
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 8 92 13
2020 Non-Indigenous 9 91 428

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indigenous 16 84 13
2020 Non-Indigenous 14 86 428
2019 Indigenous 27 73 15
2019 Non-Indigenous 15 85 426
2017 Indigenous 0 100 11
2017 Non-Indigenous 16 84 336
2014 Indigenous 36 64 18
2014 Non-Indigenous 15 85 391

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Indigenous 77 23 55
2014 Non-Indigenous 84 16 60

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Non-Indigenous 50 32 3 10 6 0 0 82 15 43
2014 Non-Indigenous 57 29 8 2 2 2 0 88 4 50

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 74 0 0 20 6 0 0 74 26 14
2020 Non-Indigenous 45 27 11 6 5 2 3 76 12 427
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 0 56 44 0 100 0 14
2020 Non-Indigenous 18 61 19 2 78 22 431

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-Indigenous 47 53 78

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Non-Indigenous 21 25 19 16 16 2 1 48 33 78

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Non-Indigenous 15 18 11 20 24 0 11 37 51 77

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indigenous 43 21 19 0 6 10 0 72 7 14
2020 Non-Indigenous 48 16 9 6 5 4 13 76 14 431
2019 Indigenous 47 14 8 0 27 0 5 64 28 15
2019 Non-Indigenous 47 16 12 7 8 2 9 70 16 424
2018 Indigenous 40 7 7 7 38 0 0 47 46 12
2018 Non-Indigenous 51 12 10 8 6 3 12 73 16 420
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