2020 Public Service Employee Survey Results for Courts Administration Service by Question 112. In which province or territory do you work?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 38 42 4 12 3 0 0 80 16 318
2020 Ontario (excluding National Capital Region) 33 44 5 17 2 0 0 77 18 57
2020 Quebec (excluding National Capital Region) 27 53 10 11 0 0 0 80 11 25
2020 British Columbia 4 51 13 28 4 0 0 55 32 24
2020 Alberta 18 57 0 18 7 0 0 75 25 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 71 22 4 1 2 0 0 93 3 318
2020 Ontario (excluding National Capital Region) 89 3 3 3 2 0 0 93 4 56
2020 Quebec (excluding National Capital Region) 48 39 10 4 0 0 0 87 4 25
2020 British Columbia 88 12 0 0 0 0 0 100 0 23
2020 Alberta 70 30 0 0 0 0 0 100 0 11
2017 National Capital Region 67 25 3 2 2 0 1 93 4 236
2017 Ontario (excluding National Capital Region) 80 12 2 6 0 0 0 92 6 50
2017 Quebec (excluding National Capital Region) 45 51 4 0 0 0 0 96 0 27
2017 British Columbia 81 19 0 0 0 0 0 100 0 22
2014 National Capital Region 54 31 9 4 1 1 1 86 5 284
2014 Ontario (excluding National Capital Region) 79 14 3 0 3 0 2 94 3 67
2014 Quebec (excluding National Capital Region) 33 54 4 0 5 0 4 90 6 21
2014 British Columbia 74 26 0 0 0 0 0 100 0 23

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 39 32 9 14 5 0 1 72 19 319
2020 Ontario (excluding National Capital Region) 40 35 11 10 5 0 0 74 15 57
2020 Quebec (excluding National Capital Region) 38 33 21 8 0 0 0 71 8 25
2020 British Columbia 16 30 14 39 0 0 0 46 39 24
2020 Alberta 36 64 0 0 0 0 0 100 0 11
2019 National Capital Region 49 33 5 9 4 0 0 81 13 319
2019 Ontario (excluding National Capital Region) 56 27 2 11 4 0 0 83 15 58
2019 Quebec (excluding National Capital Region) 27 33 10 24 5 0 0 61 29 21
2019 British Columbia 35 52 0 9 4 0 0 87 13 25
2019 Alberta 31 39 0 19 11 0 0 71 29 10
2017 National Capital Region 41 38 9 8 4 0 0 79 12 238
2017 Ontario (excluding National Capital Region) 44 34 6 11 4 0 0 78 16 50
2017 Quebec (excluding National Capital Region) 26 37 14 11 11 0 0 63 22 27
2017 British Columbia 54 42 0 5 0 0 0 95 5 22
2014 National Capital Region 38 39 8 11 3 0 0 77 15 281
2014 Ontario (excluding National Capital Region) 50 29 4 9 8 0 0 79 17 67
2014 Quebec (excluding National Capital Region) 42 35 4 20 0 0 0 77 20 21
2014 British Columbia 47 48 4 0 0 0 0 96 0 23

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 31 37 15 11 6 0 1 68 17 320
2020 Ontario (excluding National Capital Region) 35 38 11 13 3 0 0 73 16 57
2020 Quebec (excluding National Capital Region) 29 55 16 0 0 0 0 84 0 24
2020 British Columbia 13 55 8 16 8 0 0 68 24 24
2020 Alberta 9 52 0 32 7 0 0 61 39 11
2019 National Capital Region 32 35 12 13 7 0 1 68 20 321
2019 Ontario (excluding National Capital Region) 37 29 15 16 3 0 0 66 19 56
2019 Quebec (excluding National Capital Region) 35 50 10 5 0 0 0 85 5 21
2019 British Columbia 15 40 11 20 13 0 0 56 34 25
2019 Alberta 21 58 0 11 11 0 0 79 21 10
2018 National Capital Region 31 39 11 11 8 0 1 71 19 306
2018 Ontario (excluding National Capital Region) 40 39 6 2 10 0 2 81 13 54
2018 Quebec (excluding National Capital Region) 18 61 3 13 3 0 3 81 16 33
2018 British Columbia 31 36 6 28 0 0 0 67 28 19
2017 National Capital Region 28 37 14 12 9 0 0 65 21 238
2017 Ontario (excluding National Capital Region) 38 32 11 17 2 0 0 70 20 50
2017 Quebec (excluding National Capital Region) 34 35 18 8 4 0 0 70 12 27
2017 British Columbia 22 46 5 24 4 0 0 68 28 22
2014 National Capital Region 16 28 19 21 16 0 0 44 37 283
2014 Ontario (excluding National Capital Region) 17 40 18 18 7 0 0 57 25 67
2014 Quebec (excluding National Capital Region) 5 52 21 4 14 0 4 60 19 21
2014 British Columbia 27 26 13 20 14 0 0 53 34 23

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 40 33 11 12 3 0 0 74 15 317
2020 Ontario (excluding National Capital Region) 35 31 8 18 7 0 0 67 25 57
2020 Quebec (excluding National Capital Region) 52 13 23 12 0 0 0 66 12 25
2020 British Columbia 20 46 14 11 8 0 0 66 20 24
2020 Alberta 0 61 0 14 25 0 0 61 39 11
2019 National Capital Region 49 36 8 5 2 0 1 86 7 318
2019 Ontario (excluding National Capital Region) 47 27 10 13 0 2 0 76 13 58
2019 Quebec (excluding National Capital Region) 40 45 5 5 5 0 0 85 10 21
2019 British Columbia 35 44 0 16 4 0 0 79 21 25
2019 Alberta 42 37 11 0 11 0 0 79 11 10
2017 National Capital Region 41 43 8 6 2 0 0 84 8 237
2017 Ontario (excluding National Capital Region) 42 32 8 14 5 0 0 74 18 50
2017 Quebec (excluding National Capital Region) 22 63 4 4 8 0 0 85 11 27
2017 British Columbia 48 48 0 5 0 0 0 95 5 21
2014 National Capital Region 32 45 15 6 2 0 0 77 7 284
2014 Ontario (excluding National Capital Region) 32 36 12 15 3 2 0 69 19 67
2014 Quebec (excluding National Capital Region) 18 61 5 11 5 0 0 79 16 21
2014 British Columbia 40 25 25 0 3 6 0 70 3 23

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 41 28 14 10 7 0 0 69 17 319
2020 Ontario (excluding National Capital Region) 41 26 17 9 7 0 0 66 16 57
2020 Quebec (excluding National Capital Region) 39 42 10 4 0 0 6 86 4 25
2020 British Columbia 31 41 13 15 0 0 0 72 15 24
2020 Alberta 9 42 9 32 9 0 0 51 41 11
2019 National Capital Region 46 34 9 7 3 1 0 81 11 322
2019 Ontario (excluding National Capital Region) 43 20 17 12 7 1 0 63 19 58
2019 Quebec (excluding National Capital Region) 42 20 16 11 11 0 0 63 21 20
2019 British Columbia 50 37 4 0 9 0 0 87 9 24
2019 Alberta 31 29 10 29 0 0 0 61 29 10
2018 National Capital Region 46 32 8 6 5 1 1 80 12 309
2018 Ontario (excluding National Capital Region) 47 23 14 2 14 0 0 70 16 54
2018 Quebec (excluding National Capital Region) 48 34 3 13 3 0 0 81 16 33
2018 British Columbia 51 27 11 6 6 0 0 78 11 19
2017 National Capital Region 39 33 12 9 4 1 1 74 14 238
2017 Ontario (excluding National Capital Region) 43 23 17 8 9 0 0 66 17 50
2017 Quebec (excluding National Capital Region) 22 48 15 11 4 0 0 70 15 27
2017 British Columbia 59 41 0 0 0 0 0 100 0 22
2014 National Capital Region 24 33 24 9 7 1 2 59 17 284
2014 Ontario (excluding National Capital Region) 41 32 9 9 6 2 2 75 15 67
2014 Quebec (excluding National Capital Region) 9 33 34 9 5 0 9 47 16 21
2014 British Columbia 52 18 16 5 4 6 0 74 10 23

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 42 35 12 6 4 0 0 78 10 320
2020 Ontario (excluding National Capital Region) 32 42 10 11 3 0 2 75 14 57
2020 Quebec (excluding National Capital Region) 42 42 15 0 0 0 0 85 0 25
2020 British Columbia 24 44 17 11 4 0 0 69 15 24
2020 Alberta 26 51 0 5 18 0 0 77 23 11
2019 National Capital Region 46 37 9 4 4 0 0 83 8 322
2019 Ontario (excluding National Capital Region) 51 17 21 6 5 0 0 68 11 58
2019 Quebec (excluding National Capital Region) 42 33 15 5 5 0 0 75 10 21
2019 British Columbia 37 60 3 0 0 0 0 97 0 25
2019 Alberta 21 61 11 0 0 8 0 89 0 10
2018 National Capital Region 42 37 12 5 3 0 0 80 8 307
2018 Ontario (excluding National Capital Region) 48 29 9 8 6 0 0 77 14 54
2018 Quebec (excluding National Capital Region) 35 55 7 0 3 0 0 91 3 33
2018 British Columbia 14 58 11 11 5 0 0 73 16 19
2017 National Capital Region 32 51 9 4 4 0 0 83 8 237
2017 Ontario (excluding National Capital Region) 31 47 16 2 5 0 0 78 7 50
2017 Quebec (excluding National Capital Region) 23 43 19 11 4 0 0 66 15 27
2017 British Columbia 8 64 14 13 0 0 0 73 13 22
2014 National Capital Region 23 47 16 9 5 0 0 70 14 284
2014 Ontario (excluding National Capital Region) 44 26 11 14 6 0 0 70 20 67
2014 Quebec (excluding National Capital Region) 14 67 19 0 0 0 0 81 0 21
2014 British Columbia 26 57 9 3 4 0 0 83 8 23

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 36 32 14 9 8 0 0 68 17 319
2020 Ontario (excluding National Capital Region) 25 30 13 17 11 0 4 57 30 57
2020 Quebec (excluding National Capital Region) 31 33 22 13 0 0 0 64 13 25
2020 British Columbia 25 43 13 20 0 0 0 68 20 24
2020 Alberta 0 61 9 5 25 0 0 61 30 11
2019 National Capital Region 35 35 14 10 5 1 1 71 15 322
2019 Ontario (excluding National Capital Region) 34 20 13 18 15 0 0 54 33 58
2019 Quebec (excluding National Capital Region) 37 38 5 10 10 0 0 75 20 21
2019 British Columbia 29 51 3 8 9 0 0 80 16 25
2019 Alberta 50 39 0 0 11 0 0 89 11 10
2018 National Capital Region 35 32 13 10 7 1 1 69 17 309
2018 Ontario (excluding National Capital Region) 38 20 19 11 12 0 0 58 23 54
2018 Quebec (excluding National Capital Region) 39 33 17 3 6 0 3 73 9 33
2018 British Columbia 19 46 0 22 13 0 0 65 35 19
2017 National Capital Region 28 36 18 9 8 1 0 64 17 238
2017 Ontario (excluding National Capital Region) 26 35 12 19 9 0 0 61 28 50
2017 Quebec (excluding National Capital Region) 30 30 18 15 7 0 0 60 22 27
2017 British Columbia 8 59 13 19 0 0 0 67 19 22
2014 National Capital Region 20 35 16 16 12 0 0 55 29 283
2014 Ontario (excluding National Capital Region) 31 30 13 12 14 0 0 61 26 67
2014 Quebec (excluding National Capital Region) 14 44 10 21 10 0 0 59 31 21
2014 British Columbia 35 32 3 18 12 0 0 67 30 23

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 33 43 13 8 4 0 0 75 12 319
2020 Ontario (excluding National Capital Region) 36 44 9 3 5 0 2 82 9 57
2020 Quebec (excluding National Capital Region) 33 41 22 4 0 0 0 74 4 25
2020 British Columbia 38 41 8 8 4 0 0 79 13 24
2020 Alberta 22 43 0 18 18 0 0 65 35 11
2019 National Capital Region 34 39 13 12 3 0 0 73 14 322
2019 Ontario (excluding National Capital Region) 51 22 11 11 5 0 0 73 16 58
2019 Quebec (excluding National Capital Region) 33 48 14 5 0 0 0 81 5 21
2019 British Columbia 36 51 0 0 13 0 0 87 13 25
2019 Alberta 50 39 0 0 11 0 0 89 11 10
2018 National Capital Region 33 42 13 7 4 0 0 76 11 309
2018 Ontario (excluding National Capital Region) 54 27 7 7 6 0 0 81 13 54
2018 Quebec (excluding National Capital Region) 30 43 21 4 3 0 0 72 6 33
2018 British Columbia 24 58 5 6 7 0 0 82 13 19
2017 National Capital Region 33 42 16 5 4 0 0 75 9 238
2017 Ontario (excluding National Capital Region) 35 36 10 15 2 0 2 72 17 50
2017 Quebec (excluding National Capital Region) 23 33 29 11 4 0 0 56 15 27
2017 British Columbia 31 55 5 9 0 0 0 86 9 22

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 52 32 10 3 2 0 0 84 5 319
2020 Ontario (excluding National Capital Region) 58 30 7 0 5 0 0 87 5 57
2020 Quebec (excluding National Capital Region) 45 38 17 0 0 0 0 83 0 25
2020 British Columbia 44 44 4 8 0 0 0 87 8 24
2020 Alberta 7 53 30 0 9 0 0 61 9 11
2019 National Capital Region 58 31 6 4 2 0 0 89 6 319
2019 Ontario (excluding National Capital Region) 55 30 12 4 0 0 0 85 4 58
2019 Quebec (excluding National Capital Region) 42 43 15 0 0 0 0 85 0 21
2019 British Columbia 43 53 0 0 4 0 0 96 4 24
2019 Alberta 61 19 21 0 0 0 0 79 0 10
2018 National Capital Region 54 35 6 1 2 1 0 90 3 309
2018 Ontario (excluding National Capital Region) 65 22 8 3 0 2 0 89 3 54
2018 Quebec (excluding National Capital Region) 29 54 12 3 3 0 0 83 6 33
2018 British Columbia 40 60 0 0 0 0 0 100 0 19
2017 National Capital Region 47 41 7 3 2 0 0 88 5 238
2017 Ontario (excluding National Capital Region) 46 40 8 4 2 0 0 85 7 50
2017 Quebec (excluding National Capital Region) 27 51 7 7 4 0 4 81 12 27
2017 British Columbia 35 60 5 0 0 0 0 95 0 22
2014 National Capital Region 37 38 14 7 3 0 0 76 10 284
2014 Ontario (excluding National Capital Region) 47 32 11 2 5 3 2 83 6 67
2014 Quebec (excluding National Capital Region) 35 33 17 11 5 0 0 68 16 21
2014 British Columbia 47 40 13 0 0 0 0 87 0 23

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 37 32 13 8 9 0 0 70 17 319
2020 Ontario (excluding National Capital Region) 32 27 19 11 7 0 4 62 19 57
2020 Quebec (excluding National Capital Region) 39 30 17 8 6 0 0 69 13 25
2020 British Columbia 19 41 16 24 0 0 0 60 24 24
2020 Alberta 0 58 9 7 26 0 0 58 34 11
2019 National Capital Region 41 32 12 7 6 0 0 74 14 322
2019 Ontario (excluding National Capital Region) 40 22 12 13 13 0 0 63 26 58
2019 Quebec (excluding National Capital Region) 30 41 9 5 15 0 0 71 20 21
2019 British Columbia 25 51 7 9 9 0 0 76 17 25
2019 Alberta 50 29 0 0 21 0 0 79 21 10
2018 National Capital Region 42 33 7 8 8 2 0 76 16 308
2018 Ontario (excluding National Capital Region) 45 16 15 11 11 0 2 63 22 52
2018 Quebec (excluding National Capital Region) 37 40 12 6 6 0 0 77 12 33
2018 British Columbia 22 53 12 0 13 0 0 75 13 18
2017 National Capital Region 33 35 13 10 9 0 0 68 19 238
2017 Ontario (excluding National Capital Region) 28 34 18 8 13 0 0 61 21 50
2017 Quebec (excluding National Capital Region) 23 43 11 15 7 0 0 66 22 27
2017 British Columbia 27 59 14 0 0 0 0 86 0 22

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 60 27 7 3 2 0 0 87 5 318
2020 Ontario (excluding National Capital Region) 60 22 11 5 0 0 2 84 5 54
2020 Quebec (excluding National Capital Region) 49 30 21 0 0 0 0 79 0 24
2020 British Columbia 44 39 13 4 0 0 0 83 4 24
2020 Alberta 39 38 9 5 9 0 0 77 14 11
2019 National Capital Region 63 24 7 4 2 0 0 87 6 320
2019 Ontario (excluding National Capital Region) 65 26 4 4 0 2 0 92 4 58
2019 Quebec (excluding National Capital Region) 57 38 5 0 0 0 0 95 0 21
2019 British Columbia 53 36 11 0 0 0 0 89 0 25
2019 Alberta 50 42 8 0 0 0 0 92 0 10
2018 National Capital Region 58 30 7 2 2 1 0 90 4 304
2018 Ontario (excluding National Capital Region) 70 18 9 0 2 0 0 88 2 54
2018 Quebec (excluding National Capital Region) 46 51 0 0 3 0 0 97 3 33
2018 British Columbia 40 44 6 11 0 0 0 84 11 19
2017 National Capital Region 58 33 5 2 3 0 0 90 5 237
2017 Ontario (excluding National Capital Region) 71 19 5 2 2 0 0 90 4 50
2017 Quebec (excluding National Capital Region) 40 45 15 0 0 0 0 85 0 27
2017 British Columbia 44 47 9 0 0 0 0 91 0 22
2014 National Capital Region 61 28 8 2 1 0 0 89 3 284
2014 Ontario (excluding National Capital Region) 69 21 3 2 3 0 2 92 5 67
2014 Quebec (excluding National Capital Region) 52 48 0 0 0 0 0 100 0 21
2014 British Columbia 64 24 12 0 0 0 0 88 0 23

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 35 36 11 8 10 0 1 71 18 319
2020 Ontario (excluding National Capital Region) 33 34 14 11 3 0 4 70 15 57
2020 Quebec (excluding National Capital Region) 28 41 19 8 4 0 0 69 12 25
2020 British Columbia 23 37 8 23 8 0 0 60 31 24
2020 Alberta 0 39 20 41 0 0 0 39 41 11
2019 National Capital Region 36 31 13 11 7 0 1 68 19 322
2019 Ontario (excluding National Capital Region) 41 22 11 11 13 0 2 64 25 58
2019 Quebec (excluding National Capital Region) 22 48 15 10 5 0 0 69 15 21
2019 British Columbia 24 52 7 17 0 0 0 76 17 25
2019 Alberta 29 50 10 11 0 0 0 79 11 10
2018 National Capital Region 37 33 11 8 8 2 0 72 17 309
2018 Ontario (excluding National Capital Region) 39 26 9 10 16 0 0 65 26 54
2018 Quebec (excluding National Capital Region) 26 41 16 9 5 0 3 70 14 33
2018 British Columbia 30 33 0 27 11 0 0 62 38 19
2017 National Capital Region 32 38 14 9 6 1 0 71 15 237
2017 Ontario (excluding National Capital Region) 25 37 17 12 9 0 0 62 21 50
2017 Quebec (excluding National Capital Region) 12 40 26 15 7 0 0 52 22 27
2017 British Columbia 29 62 0 5 4 0 0 91 9 22
2014 National Capital Region 17 34 21 15 12 0 0 51 28 284
2014 Ontario (excluding National Capital Region) 21 41 16 9 10 2 0 63 20 67
2014 Quebec (excluding National Capital Region) 0 42 14 26 18 0 0 42 44 21
2014 British Columbia 26 43 3 12 9 6 0 74 23 23

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 37 30 14 11 7 1 0 69 18 318
2020 Ontario (excluding National Capital Region) 39 31 16 7 5 0 3 72 12 57
2020 Quebec (excluding National Capital Region) 32 37 17 11 4 0 0 68 15 25
2020 British Columbia 22 50 16 8 4 0 0 72 12 24
2020 Alberta 9 56 9 9 18 0 0 65 26 11
2019 National Capital Region 41 31 14 7 6 0 1 72 14 321
2019 Ontario (excluding National Capital Region) 46 28 7 7 11 1 0 75 18 58
2019 Quebec (excluding National Capital Region) 32 38 10 10 10 0 0 69 20 21
2019 British Columbia 36 37 11 16 0 0 0 73 16 25
2019 Alberta 61 10 11 8 11 0 0 71 19 10
2018 National Capital Region 40 31 12 8 7 1 1 73 15 306
2018 Ontario (excluding National Capital Region) 36 19 21 10 13 0 0 56 23 53
2018 Quebec (excluding National Capital Region) 24 44 16 9 5 0 3 69 15 33
2018 British Columbia 41 32 0 11 16 0 0 73 27 19
2017 National Capital Region 38 30 12 12 7 1 1 69 19 237
2017 Ontario (excluding National Capital Region) 33 30 22 6 9 0 0 63 15 50
2017 Quebec (excluding National Capital Region) 11 44 19 19 7 0 0 55 26 27
2017 British Columbia 39 38 10 13 0 0 0 77 13 22
2014 National Capital Region 25 33 16 13 10 0 1 60 24 284
2014 Ontario (excluding National Capital Region) 29 32 21 12 6 0 0 61 18 67
2014 Quebec (excluding National Capital Region) 0 35 25 25 16 0 0 35 40 21
2014 British Columbia 39 27 16 4 8 6 0 71 13 23

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 33 39 13 10 5 1 1 73 14 316
2020 Ontario (excluding National Capital Region) 36 36 15 9 2 0 3 73 11 57
2020 Quebec (excluding National Capital Region) 34 50 15 0 0 0 0 85 0 25
2020 British Columbia 16 52 13 20 0 0 0 68 20 24
2020 Alberta 0 58 7 18 18 0 0 58 35 11
2019 National Capital Region 40 36 11 8 5 1 0 76 13 316
2019 Ontario (excluding National Capital Region) 34 28 22 7 9 0 0 62 16 57
2019 Quebec (excluding National Capital Region) 24 49 5 21 0 0 0 73 21 20
2019 British Columbia 40 40 3 8 9 0 0 80 16 25
2019 Alberta 50 39 0 11 0 0 0 89 11 10
2018 National Capital Region 39 36 7 7 8 1 0 77 16 309
2018 Ontario (excluding National Capital Region) 45 23 20 1 11 0 0 68 12 54
2018 Quebec (excluding National Capital Region) 39 38 14 6 3 0 0 77 9 33
2018 British Columbia 34 31 11 18 6 0 0 65 24 19
2017 National Capital Region 31 41 14 8 5 1 1 73 13 237
2017 Ontario (excluding National Capital Region) 40 29 18 6 7 0 0 69 13 50
2017 Quebec (excluding National Capital Region) 19 44 19 15 4 0 0 63 18 27
2017 British Columbia 40 45 10 5 0 0 0 85 5 22
2014 National Capital Region 21 34 21 14 9 0 0 56 24 284
2014 Ontario (excluding National Capital Region) 31 39 14 10 6 0 0 70 17 67
2014 Quebec (excluding National Capital Region) 5 37 24 34 0 0 0 42 34 21
2014 British Columbia 35 45 12 3 4 0 0 80 8 23

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 48 33 10 6 3 0 1 81 9 320
2020 Ontario (excluding National Capital Region) 40 38 11 3 6 0 2 80 9 57
2020 Quebec (excluding National Capital Region) 44 41 15 0 0 0 0 85 0 25
2020 British Columbia 27 43 17 8 4 0 0 70 12 23
2020 Alberta 9 68 5 0 18 0 0 77 18 11
2019 National Capital Region 51 33 9 5 2 0 0 84 7 322
2019 Ontario (excluding National Capital Region) 54 23 20 4 0 0 0 76 4 58
2019 Quebec (excluding National Capital Region) 43 47 5 5 0 0 0 90 5 21
2019 British Columbia 27 63 10 0 0 0 0 90 0 25
2019 Alberta 31 50 19 0 0 0 0 81 0 10
2018 National Capital Region 49 37 7 3 4 0 0 86 7 307
2018 Ontario (excluding National Capital Region) 52 28 13 4 0 0 2 82 4 54
2018 Quebec (excluding National Capital Region) 49 45 3 0 3 0 0 94 3 33
2018 British Columbia 16 44 24 11 5 0 0 60 16 19
2017 National Capital Region 41 43 8 4 3 0 1 85 7 236
2017 Ontario (excluding National Capital Region) 48 43 5 4 0 0 0 91 4 50
2017 Quebec (excluding National Capital Region) 34 48 7 7 4 0 0 82 11 27
2017 British Columbia 26 61 9 4 0 0 0 87 4 22
2014 National Capital Region 33 46 9 9 3 0 0 79 12 284
2014 Ontario (excluding National Capital Region) 48 32 12 5 2 0 2 82 6 67
2014 Quebec (excluding National Capital Region) 28 53 19 0 0 0 0 81 0 21
2014 British Columbia 35 48 9 3 4 0 0 83 8 23

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 35 29 20 9 6 0 1 64 15 319
2020 Ontario (excluding National Capital Region) 44 34 15 5 0 0 2 79 5 56
2020 Quebec (excluding National Capital Region) 39 38 21 0 0 0 2 78 0 25
2020 British Columbia 22 49 17 4 8 0 0 71 13 24
2020 Alberta 26 43 16 0 14 0 0 70 14 11
2019 National Capital Region 36 33 20 6 5 0 0 70 11 319
2019 Ontario (excluding National Capital Region) 62 24 10 3 2 0 0 86 4 58
2019 Quebec (excluding National Capital Region) 52 28 15 0 5 0 0 80 5 21
2019 British Columbia 36 32 16 12 4 0 0 67 16 25
2019 Alberta 21 26 21 11 11 11 0 53 24 10
2018 National Capital Region 31 36 16 10 5 1 1 67 16 309
2018 Ontario (excluding National Capital Region) 62 24 10 0 2 2 0 88 2 54
2018 Quebec (excluding National Capital Region) 36 36 16 6 3 0 3 75 9 33
2018 British Columbia 25 38 31 0 6 0 0 64 6 19
2017 National Capital Region 31 35 18 8 5 1 1 68 14 237
2017 Ontario (excluding National Capital Region) 52 28 14 0 4 0 2 82 4 50
2017 Quebec (excluding National Capital Region) 41 41 12 4 3 0 0 82 7 27
2017 British Columbia 42 48 9 0 0 0 0 91 0 22
2014 National Capital Region 34 32 19 7 7 0 0 66 15 283
2014 Ontario (excluding National Capital Region) 48 33 12 6 0 0 0 82 6 67
2014 Quebec (excluding National Capital Region) 27 30 29 9 5 0 0 57 14 21
2014 British Columbia 36 33 26 0 0 0 4 73 0 23

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 11 24 33 22 9 0 1 31 35 318
2020 Ontario (excluding National Capital Region) 6 18 42 16 16 2 0 33 25 56
2020 Quebec (excluding National Capital Region) 13 31 43 6 6 0 0 12 45 25
2020 British Columbia 13 40 30 14 4 0 0 18 52 24
2020 Alberta 18 36 26 7 0 13 0 8 61 11
2019 National Capital Region 10 24 31 18 16 1 1 34 34 319
2019 Ontario (excluding National Capital Region) 5 9 28 32 21 4 2 56 15 58
2019 Quebec (excluding National Capital Region) 0 46 21 14 19 0 0 33 46 21
2019 British Columbia 9 28 40 18 4 0 0 23 37 25
2019 Alberta 21 0 32 26 0 21 0 33 27 10
2018 National Capital Region 11 23 26 18 16 3 3 35 37 308
2018 Ontario (excluding National Capital Region) 5 13 19 25 30 2 6 60 19 53
2018 Quebec (excluding National Capital Region) 9 9 50 19 8 0 5 28 19 33
2018 British Columbia 6 31 27 32 0 0 5 33 38 19
2017 National Capital Region 12 20 33 19 10 1 5 31 35 237
2017 Ontario (excluding National Capital Region) 10 9 36 24 10 4 6 38 22 50
2017 Quebec (excluding National Capital Region) 4 16 27 30 16 4 4 50 21 26
2017 British Columbia 5 22 41 24 5 0 4 30 27 22
2014 National Capital Region 14 23 35 16 7 1 5 24 39 283
2014 Ontario (excluding National Capital Region) 9 8 37 21 18 2 6 42 18 67
2014 Quebec (excluding National Capital Region) 0 42 40 10 4 4 0 15 44 21
2014 British Columbia 0 23 46 12 10 4 5 24 25 23

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 9 15 25 25 21 2 2 48 26 320
2020 Ontario (excluding National Capital Region) 0 19 29 24 23 0 5 49 20 56
2020 Quebec (excluding National Capital Region) 6 22 27 38 8 0 0 46 28 25
2020 British Columbia 31 27 16 18 8 0 0 26 58 24
2020 Alberta 25 9 18 26 9 13 0 40 39 11
2019 National Capital Region 9 17 22 23 23 4 3 49 28 318
2019 Ontario (excluding National Capital Region) 4 7 26 25 35 2 2 62 11 58
2019 Quebec (excluding National Capital Region) 5 28 34 12 20 0 0 32 33 21
2019 British Columbia 16 25 31 8 12 4 4 21 45 25
2019 Alberta 21 0 29 18 11 21 0 36 27 10
2018 National Capital Region 7 19 25 20 20 6 3 45 28 306
2018 Ontario (excluding National Capital Region) 9 6 27 28 25 0 6 57 15 53
2018 Quebec (excluding National Capital Region) 7 25 23 25 12 0 9 41 35 33
2018 British Columbia 22 22 36 15 0 0 5 16 47 19
2017 National Capital Region 11 19 29 16 14 4 8 34 34 237
2017 Ontario (excluding National Capital Region) 11 17 25 27 14 4 2 44 30 49
2017 Quebec (excluding National Capital Region) 14 11 40 22 4 4 4 29 28 27
2017 British Columbia 0 28 31 28 10 0 4 39 29 22
2014 National Capital Region 16 22 29 15 7 4 7 25 43 282
2014 Ontario (excluding National Capital Region) 5 8 22 28 21 8 9 59 15 67
2014 Quebec (excluding National Capital Region) 15 29 33 20 0 4 0 20 46 21
2014 British Columbia 8 27 25 21 10 4 5 34 38 23

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 10 16 26 22 19 3 4 44 27 317
2020 Ontario (excluding National Capital Region) 7 12 38 16 19 0 7 38 21 56
2020 Quebec (excluding National Capital Region) 3 45 30 10 10 0 2 19 50 25
2020 British Columbia 17 31 21 21 6 0 4 29 49 24
2020 Alberta 39 9 0 30 16 5 0 49 51 11
2019 National Capital Region 9 12 24 23 23 6 4 50 23 318
2019 Ontario (excluding National Capital Region) 5 11 29 12 38 3 2 53 17 58
2019 Quebec (excluding National Capital Region) 10 24 22 23 15 5 0 40 36 21
2019 British Columbia 9 52 15 16 3 4 0 21 64 25
2018 National Capital Region 8 13 23 22 23 5 6 50 24 305
2018 Ontario (excluding National Capital Region) 13 11 13 22 23 5 12 55 29 53
2018 Quebec (excluding National Capital Region) 0 43 21 11 9 7 9 24 51 33
2018 British Columbia 6 42 33 10 0 6 5 11 52 19
2017 National Capital Region 8 16 23 24 18 2 10 47 28 237
2017 Ontario (excluding National Capital Region) 4 15 29 26 15 0 11 45 22 49
2017 Quebec (excluding National Capital Region) 19 31 19 12 12 4 3 25 54 26
2017 British Columbia 4 40 42 5 5 0 4 10 46 22
2014 National Capital Region 18 21 23 20 7 4 7 30 44 282
2014 Ontario (excluding National Capital Region) 8 10 25 23 24 2 7 53 20 67
2014 Quebec (excluding National Capital Region) 9 33 25 16 4 9 5 23 48 21
2014 British Columbia 7 44 16 9 19 0 5 29 54 23

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 5 12 32 28 21 0 2 50 17 318
2020 Ontario (excluding National Capital Region) 2 4 23 43 27 0 2 71 5 56
2020 Quebec (excluding National Capital Region) 0 7 34 32 21 6 0 56 8 25
2020 British Columbia 8 12 36 23 16 0 4 41 21 24
2020 Alberta 9 14 30 30 16 0 0 47 23 11
2019 National Capital Region 4 10 26 31 25 2 2 58 15 318
2019 Ontario (excluding National Capital Region) 0 2 23 29 39 4 4 73 2 58
2019 Quebec (excluding National Capital Region) 0 4 27 43 26 0 0 69 4 20
2019 British Columbia 4 16 31 36 12 0 0 48 21 25
2019 Alberta 11 21 21 16 31 0 0 47 32 10
2018 National Capital Region 5 14 28 24 25 3 2 52 19 307
2018 Ontario (excluding National Capital Region) 0 3 18 30 39 2 8 77 3 52
2018 Quebec (excluding National Capital Region) 0 16 24 33 16 6 5 56 17 33
2018 British Columbia 6 11 35 34 14 0 0 48 17 19
2017 National Capital Region 7 10 31 27 17 0 8 48 18 236
2017 Ontario (excluding National Capital Region) 5 8 28 31 26 0 2 59 13 49
2017 Quebec (excluding National Capital Region) 11 4 23 35 19 4 4 58 16 26
2017 British Columbia 0 25 32 35 5 0 4 41 26 21
2014 National Capital Region 11 14 29 32 9 1 3 44 26 282
2014 Ontario (excluding National Capital Region) 3 12 22 23 31 2 8 60 16 65
2014 Quebec (excluding National Capital Region) 9 24 25 30 5 8 0 38 35 21
2014 British Columbia 0 18 29 24 20 4 5 48 19 23

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 10 19 24 22 21 1 3 45 30 319
2020 Ontario (excluding National Capital Region) 10 11 37 20 19 0 2 40 21 56
2020 Quebec (excluding National Capital Region) 4 28 34 11 23 0 0 34 32 25
2020 British Columbia 33 20 17 30 0 0 0 30 53 24
2020 Alberta 61 22 9 9 0 0 0 9 82 11
2019 National Capital Region 11 16 23 20 22 2 5 46 30 321
2019 Ontario (excluding National Capital Region) 5 12 24 16 37 2 4 56 19 58
2019 Quebec (excluding National Capital Region) 11 20 30 20 20 0 0 40 31 20
2019 British Columbia 21 29 35 8 8 0 0 15 50 25
2019 Alberta 21 32 16 10 10 11 0 23 59 10
2018 National Capital Region 17 19 22 17 17 4 4 37 39 309
2018 Ontario (excluding National Capital Region) 4 10 27 25 23 2 8 53 16 52
2018 Quebec (excluding National Capital Region) 6 40 23 17 7 0 8 26 50 32
2018 British Columbia 28 17 25 21 5 0 5 28 46 19
2017 National Capital Region 18 32 22 11 11 2 5 23 53 237
2017 Ontario (excluding National Capital Region) 16 10 31 19 20 0 4 41 27 49
2017 Quebec (excluding National Capital Region) 23 30 27 4 11 0 4 16 56 26
2017 British Columbia 26 33 28 5 4 0 4 9 61 22
2014 National Capital Region 27 25 22 14 4 1 6 20 56 282
2014 Ontario (excluding National Capital Region) 17 20 22 15 21 2 3 38 39 67
2014 Quebec (excluding National Capital Region) 30 28 21 9 0 4 9 10 66 21
2014 British Columbia 33 22 17 13 10 0 5 25 58 23

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 12 15 22 22 21 3 4 46 29 317
2020 Ontario (excluding National Capital Region) 0 9 35 26 20 7 3 51 10 57
2020 Quebec (excluding National Capital Region) 17 17 27 31 6 0 2 37 35 25
2020 British Columbia 17 27 41 11 4 0 0 15 44 24
2020 Alberta 34 0 13 18 9 27 0 36 46 11
2019 National Capital Region 12 14 27 22 18 5 3 43 28 319
2019 Ontario (excluding National Capital Region) 14 5 25 16 35 2 2 54 20 58
2019 Quebec (excluding National Capital Region) 14 15 40 4 19 9 0 25 32 21
2019 British Columbia 25 20 30 4 16 4 0 22 48 25
2019 Alberta 21 32 0 18 0 29 0 26 74 10
2018 National Capital Region 12 19 26 18 16 4 5 37 34 307
2018 Ontario (excluding National Capital Region) 10 14 13 28 28 2 6 61 25 53
2018 Quebec (excluding National Capital Region) 17 18 41 7 6 6 5 14 40 33
2018 British Columbia 31 33 15 11 6 0 5 17 67 18
2017 National Capital Region 15 20 27 14 14 4 6 31 39 235
2017 Ontario (excluding National Capital Region) 12 6 20 29 21 6 4 57 21 49
2017 Quebec (excluding National Capital Region) 22 22 26 11 4 7 7 18 52 27
2017 British Columbia 17 23 28 14 13 0 4 29 42 22
2014 National Capital Region 12 20 27 19 8 1 12 32 36 283
2014 Ontario (excluding National Capital Region) 2 9 19 30 27 5 9 66 12 67
2014 Quebec (excluding National Capital Region) 44 30 20 0 0 0 6 0 79 20
2014 British Columbia 13 22 39 11 4 11 0 18 39 23

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 9 15 35 17 17 3 4 37 25 319
2020 Ontario (excluding National Capital Region) 8 13 35 24 15 4 2 41 22 56
2020 Quebec (excluding National Capital Region) 11 38 34 6 11 0 0 18 49 25
2020 British Columbia 22 26 32 16 4 0 0 20 48 23
2020 Alberta 34 13 41 0 0 13 0 0 53 11
2019 National Capital Region 10 15 25 19 21 5 4 44 28 319
2019 Ontario (excluding National Capital Region) 12 9 26 20 31 2 0 52 21 58
2019 Quebec (excluding National Capital Region) 0 34 29 16 20 0 0 36 34 21
2019 British Columbia 12 50 16 19 3 0 0 22 62 25
2019 Alberta 21 21 19 18 0 21 0 23 54 10
2018 National Capital Region 7 18 25 22 18 5 5 45 27 305
2018 Ontario (excluding National Capital Region) 10 11 24 20 23 5 7 49 24 52
2018 Quebec (excluding National Capital Region) 3 33 21 16 12 10 5 32 42 33
2018 British Columbia 17 20 33 21 0 6 5 23 40 19
2017 National Capital Region 11 16 28 19 17 2 6 39 30 237
2017 Ontario (excluding National Capital Region) 6 16 20 20 25 4 9 52 26 49
2017 Quebec (excluding National Capital Region) 23 27 35 7 4 4 0 11 52 26
2017 British Columbia 12 23 46 10 5 0 4 15 37 22
2014 National Capital Region 13 24 28 15 5 6 9 24 43 282
2014 Ontario (excluding National Capital Region) 12 9 30 19 21 2 6 44 23 67
2014 Quebec (excluding National Capital Region) 9 47 26 13 5 0 0 18 56 21
2014 British Columbia 16 22 44 5 9 0 5 14 40 23

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 8 17 34 24 13 1 3 38 26 319
2020 Ontario (excluding National Capital Region) 5 24 31 25 15 0 0 40 29 56
2020 Quebec (excluding National Capital Region) 19 24 43 8 6 0 0 14 43 25
2020 British Columbia 33 34 25 8 0 0 0 8 67 24
2020 Alberta 55 32 13 0 0 0 0 0 87 11
2019 National Capital Region 11 15 28 23 19 1 2 44 27 320
2019 Ontario (excluding National Capital Region) 6 17 21 30 24 2 2 55 23 58
2019 Quebec (excluding National Capital Region) 24 25 26 9 15 0 0 24 50 21
2019 British Columbia 9 41 28 19 3 0 0 22 50 25
2019 Alberta 29 42 8 0 0 21 0 0 90 10
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 22 31 18 6 11 6 6 61 19 320
2020 Ontario (excluding National Capital Region) 28 24 16 15 10 1 6 56 27 57
2020 Quebec (excluding National Capital Region) 14 26 32 15 3 0 10 44 21 25
2020 British Columbia 8 48 24 13 4 4 0 59 17 24
2020 Alberta 0 33 18 18 18 9 5 39 41 11
2019 National Capital Region 29 27 17 9 6 7 3 63 17 321
2019 Ontario (excluding National Capital Region) 28 14 19 17 17 4 2 44 36 57
2019 Quebec (excluding National Capital Region) 24 19 16 16 22 0 4 44 39 20
2019 British Columbia 28 36 12 8 13 3 0 66 21 25
2019 Alberta 39 19 0 11 11 21 0 73 27 10
2018 National Capital Region 31 25 15 9 6 9 5 65 18 307
2018 Ontario (excluding National Capital Region) 23 32 13 13 11 4 4 60 26 53
2018 Quebec (excluding National Capital Region) 17 35 18 9 10 6 5 59 21 33
2018 British Columbia 19 22 26 21 13 0 0 41 33 19
2017 National Capital Region 19 26 20 11 9 6 8 53 23 236
2017 Ontario (excluding National Capital Region) 22 35 16 17 9 0 2 58 26 50
2017 Quebec (excluding National Capital Region) 0 15 32 26 22 0 4 16 50 27
2017 British Columbia 26 47 5 18 4 0 0 74 22 22
2014 National Capital Region 17 29 22 11 13 5 4 50 26 283
2014 Ontario (excluding National Capital Region) 31 20 15 18 11 3 3 53 30 67
2014 Quebec (excluding National Capital Region) 22 4 31 10 34 0 0 25 44 21
2014 British Columbia 27 40 8 12 8 0 6 71 21 23

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 47 26 8 9 8 1 1 74 17 319
2020 Ontario (excluding National Capital Region) 33 27 16 6 15 2 2 62 22 57
2020 Quebec (excluding National Capital Region) 45 30 17 8 0 0 0 75 8 25
2020 British Columbia 38 33 16 8 4 0 0 71 13 24
2020 Alberta 7 61 5 18 9 0 0 68 26 11
2019 National Capital Region 52 25 8 7 6 1 0 79 13 322
2019 Ontario (excluding National Capital Region) 38 25 9 8 21 0 0 62 29 56
2019 Quebec (excluding National Capital Region) 68 5 0 16 11 0 0 73 27 20
2019 British Columbia 40 40 11 4 4 0 0 80 9 25
2019 Alberta 50 39 0 0 11 0 0 89 11 10
2018 National Capital Region 55 24 7 7 5 1 1 80 13 308
2018 Ontario (excluding National Capital Region) 43 22 14 10 9 2 0 66 19 53
2018 Quebec (excluding National Capital Region) 45 33 6 9 7 0 0 78 16 33
2018 British Columbia 31 44 0 12 13 0 0 75 25 18
2017 National Capital Region 41 34 10 6 8 1 1 76 14 237
2017 Ontario (excluding National Capital Region) 26 40 8 16 9 0 2 66 25 50
2017 Quebec (excluding National Capital Region) 27 36 15 11 11 0 0 63 22 27
2017 British Columbia 50 37 5 4 5 0 0 87 8 22
2014 National Capital Region 34 32 8 10 11 3 1 69 22 284
2014 Ontario (excluding National Capital Region) 41 18 15 11 12 2 2 61 24 67
2014 Quebec (excluding National Capital Region) 27 48 5 10 10 0 0 75 20 21
2014 British Columbia 44 36 0 4 15 0 0 80 20 23

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 50 29 9 7 3 1 1 80 11 315
2020 Ontario (excluding National Capital Region) 42 28 12 14 0 0 4 73 14 57
2020 Quebec (excluding National Capital Region) 36 41 19 4 0 0 0 77 4 25
2020 British Columbia 38 50 8 4 0 0 0 88 4 24
2020 Alberta 0 56 9 26 9 0 0 56 35 11
2019 National Capital Region 52 33 7 6 3 0 0 85 9 319
2019 Ontario (excluding National Capital Region) 41 31 7 19 2 0 0 72 21 57
2019 Quebec (excluding National Capital Region) 48 25 5 22 0 0 0 73 22 20
2019 British Columbia 48 33 3 12 4 0 0 80 16 25
2019 Alberta 58 21 0 11 11 0 0 79 21 10
2018 National Capital Region 53 32 7 4 4 0 0 85 8 307
2018 Ontario (excluding National Capital Region) 47 32 12 3 6 0 0 79 9 53
2018 Quebec (excluding National Capital Region) 52 30 13 3 3 0 0 81 6 33
2018 British Columbia 36 47 0 10 7 0 0 83 17 19
2017 National Capital Region 38 42 8 7 3 1 1 82 10 238
2017 Ontario (excluding National Capital Region) 29 40 9 11 7 2 2 72 18 50
2017 Quebec (excluding National Capital Region) 8 51 19 11 11 0 0 59 22 27
2017 British Columbia 31 52 17 0 0 0 0 83 0 22
2014 National Capital Region 36 37 14 8 5 0 0 73 13 282
2014 Ontario (excluding National Capital Region) 32 37 14 10 6 0 0 69 17 67
2014 Quebec (excluding National Capital Region) 14 42 10 14 20 0 0 56 34 21
2014 British Columbia 36 43 4 16 0 0 0 79 16 23

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 41 34 13 5 5 1 1 77 10 320
2020 Ontario (excluding National Capital Region) 33 34 20 5 3 0 4 71 9 57
2020 Quebec (excluding National Capital Region) 36 40 24 0 0 0 0 76 0 25
2020 British Columbia 29 53 18 0 0 0 0 82 0 22
2020 Alberta 7 48 27 9 9 0 0 55 18 11
2019 National Capital Region 47 34 12 2 3 1 0 83 5 321
2019 Ontario (excluding National Capital Region) 32 28 18 9 10 3 0 62 19 56
2019 Quebec (excluding National Capital Region) 42 31 11 11 5 0 0 73 16 20
2019 British Columbia 49 38 4 9 0 0 0 87 9 25
2019 Alberta 50 39 0 0 11 0 0 89 11 10
2018 National Capital Region 49 31 10 4 3 2 1 82 8 310
2018 Ontario (excluding National Capital Region) 42 32 11 3 9 0 2 76 13 53
2018 Quebec (excluding National Capital Region) 46 36 13 0 3 3 0 84 3 33
2018 British Columbia 27 62 11 0 0 0 0 89 0 19

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 45 18 14 5 5 10 3 72 11 319
2020 Ontario (excluding National Capital Region) 40 19 20 12 2 6 1 64 14 57
2020 Quebec (excluding National Capital Region) 42 34 16 8 0 0 0 76 8 25
2020 British Columbia 40 26 18 4 8 4 0 68 13 24
2020 Alberta 29 18 18 0 18 18 0 56 21 11
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 42 28 15 3 4 2 6 76 8 319
2020 Ontario (excluding National Capital Region) 41 14 33 3 3 0 6 58 7 57
2020 Quebec (excluding National Capital Region) 38 29 20 0 4 0 10 74 4 24
2020 British Columbia 38 24 30 4 4 0 0 62 8 24
2020 Alberta 47 23 9 0 9 0 13 80 10 11
2019 National Capital Region 44 25 18 4 4 2 4 73 8 321
2019 Ontario (excluding National Capital Region) 42 21 16 1 9 4 8 71 11 58
2019 Quebec (excluding National Capital Region) 45 19 10 10 10 0 5 68 21 21
2019 British Columbia 32 32 15 8 4 0 9 70 13 25
2019 Alberta 50 39 0 11 0 0 0 89 11 10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 39 30 14 8 8 0 1 70 16 317
2020 Ontario (excluding National Capital Region) 38 32 13 11 6 0 1 70 17 57
2020 Quebec (excluding National Capital Region) 51 31 13 0 4 0 0 83 4 25
2020 British Columbia 43 36 13 4 4 0 0 79 8 24
2020 Alberta 47 39 0 5 9 0 0 86 14 11
2019 National Capital Region 48 24 16 4 6 1 1 73 11 321
2019 Ontario (excluding National Capital Region) 41 23 12 10 9 2 4 67 21 58
2019 Quebec (excluding National Capital Region) 55 19 10 10 5 0 0 75 15 21
2019 British Columbia 32 33 12 12 12 0 0 64 24 25
2019 Alberta 58 31 0 0 11 0 0 89 11 10
2018 National Capital Region 43 30 11 6 6 3 3 77 12 308
2018 Ontario (excluding National Capital Region) 45 19 9 10 15 2 0 66 25 53
2018 Quebec (excluding National Capital Region) 51 40 6 0 0 0 3 94 0 33
2018 British Columbia 24 35 11 11 18 0 0 60 29 19
2017 National Capital Region 35 35 14 6 7 1 3 73 13 237
2017 Ontario (excluding National Capital Region) 39 21 14 17 9 0 0 60 26 50
2017 Quebec (excluding National Capital Region) 34 39 11 11 4 0 0 74 15 27
2017 British Columbia 38 47 0 14 0 0 0 86 14 22
2014 National Capital Region 25 35 15 13 10 0 2 61 23 284
2014 Ontario (excluding National Capital Region) 39 25 9 16 8 1 1 66 25 67
2014 Quebec (excluding National Capital Region) 23 43 30 4 0 0 0 67 4 21
2014 British Columbia 35 36 11 8 11 0 0 70 19 23

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 46 25 15 6 6 2 1 72 12 320
2020 Ontario (excluding National Capital Region) 51 21 11 10 5 0 3 73 16 57
2020 Quebec (excluding National Capital Region) 44 29 19 8 0 0 0 73 8 25
2020 British Columbia 42 26 24 0 8 0 0 68 8 24
2020 Alberta 47 30 5 0 18 0 0 77 18 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 44 31 11 6 6 1 1 76 12 320
2020 Ontario (excluding National Capital Region) 48 31 8 9 4 0 0 79 13 57
2020 Quebec (excluding National Capital Region) 60 30 6 0 4 0 0 90 4 25
2020 British Columbia 50 34 4 12 0 0 0 84 12 24
2020 Alberta 52 30 0 9 9 0 0 82 18 11
2019 National Capital Region 50 25 10 7 6 0 1 76 14 318
2019 Ontario (excluding National Capital Region) 54 15 12 7 6 4 2 74 13 57
2019 Quebec (excluding National Capital Region) 57 23 10 5 5 0 0 80 10 21
2019 British Columbia 39 31 4 21 4 0 0 71 25 25
2019 Alberta 69 21 0 0 11 0 0 89 11 10
2018 National Capital Region 51 25 9 4 5 2 3 80 10 306
2018 Ontario (excluding National Capital Region) 54 21 11 1 13 0 0 75 15 53
2018 Quebec (excluding National Capital Region) 50 39 9 3 0 0 0 88 3 33
2018 British Columbia 30 41 17 6 7 0 0 71 13 19
2017 National Capital Region 48 28 12 6 5 1 2 78 10 237
2017 Ontario (excluding National Capital Region) 38 24 19 10 9 0 0 62 19 50
2017 Quebec (excluding National Capital Region) 39 34 11 8 8 0 0 73 16 26
2017 British Columbia 48 43 0 9 0 0 0 91 9 22
2014 National Capital Region 26 36 15 12 9 0 2 64 21 283
2014 Ontario (excluding National Capital Region) 42 21 15 12 8 0 1 64 20 66
2014 Quebec (excluding National Capital Region) 28 44 11 18 0 0 0 72 18 21
2014 British Columbia 35 40 0 11 8 0 6 80 20 23

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 40 60 319
2020 Ontario (excluding National Capital Region) 33 67 57
2020 Quebec (excluding National Capital Region) 21 79 25
2020 British Columbia 45 55 24
2020 Alberta 16 84 11

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 49 21 10 3 7 4 7 78 11 320
2020 Ontario (excluding National Capital Region) 46 21 8 0 7 9 9 82 8 57
2020 Quebec (excluding National Capital Region) 23 19 16 3 12 13 13 58 20 25
2020 British Columbia 46 20 19 8 0 0 8 72 8 24
2020 Alberta 22 38 0 0 18 5 18 77 23 11

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 50 25 13 6 5 0 1 76 11 320
2020 Ontario (excluding National Capital Region) 52 27 11 5 2 0 3 81 7 57
2020 Quebec (excluding National Capital Region) 51 28 17 0 4 0 0 79 4 25
2020 British Columbia 47 25 17 11 0 0 0 72 11 24
2020 Alberta 20 53 0 9 18 0 0 74 26 11
2019 National Capital Region 52 27 10 5 5 0 1 79 11 322
2019 Ontario (excluding National Capital Region) 50 19 16 7 7 0 2 70 14 58
2019 Quebec (excluding National Capital Region) 71 9 0 10 10 0 0 80 20 21
2019 British Columbia 35 40 0 16 9 0 0 75 25 25
2019 Alberta 79 11 0 11 0 0 0 89 11 10
2018 National Capital Region 55 25 10 3 6 1 1 81 9 306
2018 Ontario (excluding National Capital Region) 57 8 14 2 13 2 2 69 17 53
2018 Quebec (excluding National Capital Region) 63 25 10 3 0 0 0 87 3 33
2018 British Columbia 35 25 28 6 7 0 0 60 13 19
2017 National Capital Region 51 29 9 3 7 1 1 81 10 237
2017 Ontario (excluding National Capital Region) 41 31 9 10 9 0 0 72 19 50
2017 Quebec (excluding National Capital Region) 48 30 4 11 7 0 0 78 19 27
2017 British Columbia 63 23 5 9 0 0 0 86 9 22
2014 National Capital Region 31 34 17 10 7 0 1 65 17 283
2014 Ontario (excluding National Capital Region) 52 15 12 10 9 0 2 68 19 67
2014 Quebec (excluding National Capital Region) 46 35 14 5 0 0 0 81 5 21
2014 British Columbia 57 24 3 8 4 3 0 84 13 23
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 37 26 13 8 8 7 1 69 17 320
2020 Ontario (excluding National Capital Region) 35 23 23 10 3 6 0 61 15 57
2020 Quebec (excluding National Capital Region) 30 43 24 3 0 0 0 72 3 25
2020 British Columbia 22 15 24 18 17 4 0 39 36 24
2020 Alberta 14 18 42 0 18 9 0 35 19 11
2019 National Capital Region 40 29 13 4 7 6 0 74 12 320
2019 Ontario (excluding National Capital Region) 37 24 19 9 6 6 0 64 15 58
2019 Quebec (excluding National Capital Region) 23 47 15 0 15 0 0 69 15 21
2019 British Columbia 24 23 20 13 16 4 0 49 30 25
2019 Alberta 0 11 0 21 11 47 10 25 75 10
2018 National Capital Region 42 28 11 7 4 7 1 76 12 310
2018 Ontario (excluding National Capital Region) 41 20 17 6 14 2 0 62 20 53
2018 Quebec (excluding National Capital Region) 20 43 16 7 6 8 0 68 14 33
2018 British Columbia 9 43 10 14 18 6 0 55 34 19
2017 National Capital Region 28 39 15 6 5 6 1 73 11 237
2017 Ontario (excluding National Capital Region) 35 18 19 11 11 4 2 56 24 50
2017 Quebec (excluding National Capital Region) 15 33 18 11 15 7 0 52 28 27
2017 British Columbia 19 23 19 35 0 5 0 44 37 22
2014 National Capital Region 18 32 21 10 7 11 0 57 19 282
2014 Ontario (excluding National Capital Region) 28 30 17 13 8 5 0 60 22 67
2014 Quebec (excluding National Capital Region) 13 43 30 0 5 9 0 62 6 21
2014 British Columbia 22 18 12 31 11 6 0 43 44 23

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 33 24 18 12 9 3 1 59 22 318
2020 Ontario (excluding National Capital Region) 33 23 25 9 7 3 0 58 17 57
2020 Quebec (excluding National Capital Region) 14 61 17 7 0 0 0 76 7 25
2020 British Columbia 19 19 16 26 20 0 0 37 46 24
2020 Alberta 9 36 7 22 26 0 0 45 48 11
2019 National Capital Region 39 29 12 8 8 3 0 71 16 320
2019 Ontario (excluding National Capital Region) 33 29 13 14 9 2 0 63 24 58
2019 Quebec (excluding National Capital Region) 18 52 15 0 15 0 0 69 15 21
2019 British Columbia 15 27 24 12 17 4 0 44 30 25
2019 Alberta 0 11 10 21 21 37 0 17 67 10
2018 National Capital Region 37 30 12 9 7 5 1 71 16 309
2018 Ontario (excluding National Capital Region) 40 19 17 8 16 0 0 59 24 53
2018 Quebec (excluding National Capital Region) 25 28 30 4 10 3 0 55 14 31
2018 British Columbia 10 28 23 26 13 0 0 37 39 18
2017 National Capital Region 26 31 19 10 10 3 1 59 21 236
2017 Ontario (excluding National Capital Region) 26 21 19 20 11 2 2 49 32 50
2017 Quebec (excluding National Capital Region) 8 33 33 19 7 0 0 40 26 27
2017 British Columbia 19 18 19 32 12 0 0 36 45 22
2014 National Capital Region 14 30 27 13 13 3 0 45 27 282
2014 Ontario (excluding National Capital Region) 22 25 23 12 14 3 2 50 27 67
2014 Quebec (excluding National Capital Region) 11 25 40 19 5 0 0 36 24 21
2014 British Columbia 24 27 3 36 11 0 0 50 46 23

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 24 29 17 15 12 3 1 55 28 319
2020 Ontario (excluding National Capital Region) 23 25 22 14 9 7 0 52 24 57
2020 Quebec (excluding National Capital Region) 14 41 24 15 0 6 0 59 16 25
2020 British Columbia 8 29 20 8 34 0 0 37 42 24
2020 Alberta 0 22 9 18 47 5 0 23 68 11
2019 National Capital Region 30 29 17 10 8 7 0 63 19 319
2019 Ontario (excluding National Capital Region) 27 28 16 13 13 4 0 57 27 58
2019 Quebec (excluding National Capital Region) 18 31 20 10 15 5 0 52 27 21
2019 British Columbia 11 27 9 20 25 9 0 42 49 25
2018 National Capital Region 29 30 14 11 8 8 1 64 21 308
2018 Ontario (excluding National Capital Region) 25 25 18 12 20 0 0 50 31 53
2018 Quebec (excluding National Capital Region) 14 26 33 6 9 11 0 46 17 33
2018 British Columbia 9 21 22 25 23 0 0 30 48 19
2017 National Capital Region 18 27 20 14 11 8 1 50 28 237
2017 Ontario (excluding National Capital Region) 18 30 16 16 13 6 2 51 31 50
2017 Quebec (excluding National Capital Region) 8 15 47 11 15 4 0 24 27 27
2017 British Columbia 13 23 14 28 22 0 0 36 49 22
2014 National Capital Region 9 21 29 19 15 7 0 33 37 282
2014 Ontario (excluding National Capital Region) 19 26 25 15 11 5 0 47 27 67
2014 Quebec (excluding National Capital Region) 8 13 41 26 9 4 0 21 36 21
2014 British Columbia 18 18 12 22 19 11 0 40 47 23

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 25 28 16 12 15 2 0 55 28 320
2020 Ontario (excluding National Capital Region) 19 38 14 15 11 0 3 59 27 57
2020 Quebec (excluding National Capital Region) 12 34 28 22 4 0 0 46 26 25
2020 British Columbia 12 26 13 16 34 0 0 37 50 24
2020 Alberta 5 13 0 26 55 0 0 18 82 11
2019 National Capital Region 28 28 16 15 9 5 0 59 24 320
2019 Ontario (excluding National Capital Region) 24 34 16 12 13 2 0 58 26 58
2019 Quebec (excluding National Capital Region) 18 32 19 10 20 0 0 50 31 21
2019 British Columbia 15 26 21 16 17 4 0 43 35 25
2019 Alberta 0 21 21 21 11 26 0 28 43 10
2018 National Capital Region 28 32 14 9 11 6 1 63 22 310
2018 Ontario (excluding National Capital Region) 23 30 17 17 13 0 0 53 29 53
2018 Quebec (excluding National Capital Region) 22 30 29 3 9 6 0 56 13 33
2018 British Columbia 5 36 17 15 28 0 0 41 43 19
2017 National Capital Region 19 31 16 13 15 5 1 53 30 237
2017 Ontario (excluding National Capital Region) 18 24 17 20 17 2 2 43 39 49
2017 Quebec (excluding National Capital Region) 4 30 36 7 19 4 0 35 27 27
2017 British Columbia 19 28 5 31 13 5 0 48 47 22
2014 National Capital Region 9 29 24 18 18 3 0 39 37 281
2014 Ontario (excluding National Capital Region) 17 31 22 16 14 0 0 48 30 67
2014 Quebec (excluding National Capital Region) 8 33 30 24 5 0 0 41 30 21
2014 British Columbia 22 18 9 25 12 14 0 46 43 23

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 64 23 8 3 1 1 0 88 4 318
2020 Ontario (excluding National Capital Region) 43 20 7 9 6 10 5 74 18 57
2020 Quebec (excluding National Capital Region) 69 26 6 0 0 0 0 94 0 25
2020 British Columbia 40 18 4 4 15 14 4 71 24 24
2020 Alberta 43 26 0 0 0 25 5 100 0 11
2019 National Capital Region 70 17 8 1 1 2 0 89 2 322
2019 Ontario (excluding National Capital Region) 47 14 13 9 9 6 3 67 19 58
2019 Quebec (excluding National Capital Region) 50 45 0 0 5 0 0 95 5 21
2019 British Columbia 24 24 16 9 9 14 4 59 21 25
2019 Alberta 29 31 0 0 0 39 0 100 0 10
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 29 41 19 6 3 2 0 72 9 317
2020 Ontario (excluding National Capital Region) 22 46 31 2 0 0 0 68 2 57
2020 Quebec (excluding National Capital Region) 16 43 27 14 0 0 0 59 14 25
2020 British Columbia 22 39 25 14 0 0 0 61 14 23
2020 Alberta 7 30 14 39 9 0 0 38 48 11
2019 National Capital Region 33 41 15 6 2 1 0 76 9 318
2019 Ontario (excluding National Capital Region) 31 39 15 6 8 0 2 71 13 58
2019 Quebec (excluding National Capital Region) 24 49 22 5 0 0 0 73 5 20
2019 British Columbia 28 44 19 4 4 0 0 72 9 25
2019 Alberta 21 39 11 11 11 8 0 66 23 10
2018 National Capital Region 34 37 17 5 5 1 1 72 11 309
2018 Ontario (excluding National Capital Region) 32 25 32 2 7 2 0 58 9 53
2018 Quebec (excluding National Capital Region) 17 47 26 6 3 0 0 64 9 33
2018 British Columbia 10 46 16 11 17 0 0 57 28 19
2017 National Capital Region 27 40 16 9 5 3 1 70 14 237
2017 Ontario (excluding National Capital Region) 29 34 19 12 2 1 2 66 15 50
2017 Quebec (excluding National Capital Region) 7 49 17 15 11 0 0 57 26 27
2017 British Columbia 19 42 18 18 4 0 0 60 22 22
2014 National Capital Region 16 39 29 7 7 2 1 56 15 282
2014 Ontario (excluding National Capital Region) 28 36 28 5 3 0 0 64 8 67
2014 Quebec (excluding National Capital Region) 13 23 33 20 5 5 0 38 27 21
2014 British Columbia 27 27 13 20 7 6 0 57 29 23

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 19 31 20 18 8 4 1 52 27 319
2020 Ontario (excluding National Capital Region) 20 31 20 23 6 0 0 51 29 56
2020 Quebec (excluding National Capital Region) 12 33 24 25 0 6 0 48 27 25
2020 British Columbia 4 26 25 25 19 0 0 30 44 23
2020 Alberta 0 9 13 36 42 0 0 9 78 11
2019 National Capital Region 19 36 20 14 6 4 1 57 22 321
2019 Ontario (excluding National Capital Region) 24 31 11 21 8 3 2 58 30 57
2019 Quebec (excluding National Capital Region) 9 31 14 20 10 10 5 47 36 21
2019 British Columbia 15 21 21 28 12 3 0 37 41 25
2019 Alberta 0 18 8 32 21 21 0 23 67 10

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 36 30 14 10 7 3 1 68 17 320
2020 Ontario (excluding National Capital Region) 38 26 16 12 5 3 0 66 18 56
2020 Quebec (excluding National Capital Region) 31 53 17 0 0 0 0 83 0 25
2020 British Columbia 15 46 22 8 8 0 0 61 17 24
2020 Alberta 0 39 38 9 9 0 5 41 19 11
2019 National Capital Region 40 33 11 7 5 2 2 76 13 321
2019 Ontario (excluding National Capital Region) 36 39 9 7 6 2 2 77 13 57
2019 Quebec (excluding National Capital Region) 29 50 0 5 10 5 0 84 16 21
2019 British Columbia 28 32 20 16 4 0 0 60 20 25
2019 Alberta 50 18 11 21 0 0 0 68 21 10
2018 National Capital Region 42 33 13 4 5 2 1 77 9 310
2018 Ontario (excluding National Capital Region) 44 28 17 5 3 0 2 74 9 53
2018 Quebec (excluding National Capital Region) 28 47 9 9 3 2 3 78 13 33
2018 British Columbia 25 36 11 13 15 0 0 61 28 19
2017 National Capital Region 34 35 13 9 2 6 1 74 11 235
2017 Ontario (excluding National Capital Region) 47 23 9 6 11 2 2 73 17 50
2017 Quebec (excluding National Capital Region) 22 41 15 15 4 3 0 65 19 27
2017 British Columbia 49 38 5 9 0 0 0 87 9 22
2014 National Capital Region 29 33 18 8 7 5 1 65 16 282
2014 Ontario (excluding National Capital Region) 36 28 20 8 3 4 2 68 12 67
2014 Quebec (excluding National Capital Region) 22 59 10 9 0 0 0 80 9 21
2014 British Columbia 48 41 8 0 3 0 0 89 3 23

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 30 33 21 6 6 3 0 66 13 320
2020 Ontario (excluding National Capital Region) 31 24 27 13 3 2 0 56 17 56
2020 Quebec (excluding National Capital Region) 24 34 42 0 0 0 0 58 0 24
2020 British Columbia 13 33 31 19 4 0 0 46 23 24
2020 Alberta 0 38 30 9 18 0 5 40 28 11
2019 National Capital Region 38 34 16 4 5 3 0 75 9 319
2019 Ontario (excluding National Capital Region) 32 34 15 9 8 2 0 67 17 58
2019 Quebec (excluding National Capital Region) 17 41 16 15 11 0 0 58 26 20
2019 British Columbia 33 27 27 9 4 0 0 60 13 25
2019 Alberta 32 39 18 11 0 0 0 71 11 10
2018 National Capital Region 37 31 18 7 5 2 1 70 12 309
2018 Ontario (excluding National Capital Region) 37 36 12 3 7 2 2 77 11 53
2018 Quebec (excluding National Capital Region) 21 39 25 9 3 0 3 61 13 33
2018 British Columbia 20 31 36 7 6 0 0 51 13 19

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 24 16 20 12 13 13 3 48 29 319
2020 Ontario (excluding National Capital Region) 24 23 12 14 15 9 3 52 34 57
2020 Quebec (excluding National Capital Region) 14 28 20 14 13 10 0 47 30 25
2020 British Columbia 15 12 40 12 17 4 0 28 30 24
2020 Alberta 0 13 20 35 26 0 5 14 65 11
2019 National Capital Region 25 23 20 8 9 12 3 56 20 319
2019 Ontario (excluding National Capital Region) 23 16 12 24 17 8 0 42 45 57
2019 Quebec (excluding National Capital Region) 16 23 20 20 10 5 5 43 34 21
2019 British Columbia 15 28 23 9 17 4 3 47 28 25
2019 Alberta 0 8 21 0 21 50 0 16 42 10
2018 National Capital Region 26 22 15 10 10 13 5 58 25 308
2018 Ontario (excluding National Capital Region) 31 20 16 9 16 4 4 55 27 53
2018 Quebec (excluding National Capital Region) 18 30 21 15 4 3 8 55 21 33
2018 British Columbia 14 22 27 24 14 0 0 35 38 19
2017 National Capital Region 13 22 18 12 10 21 5 46 30 237
2017 Ontario (excluding National Capital Region) 24 23 19 10 12 10 2 53 26 50
2017 Quebec (excluding National Capital Region) 8 12 21 22 26 7 3 22 54 27
2017 British Columbia 17 41 14 24 4 0 0 58 28 22
2014 National Capital Region 13 18 22 16 16 12 3 37 38 283
2014 Ontario (excluding National Capital Region) 27 19 16 11 18 8 1 51 31 67
2014 Quebec (excluding National Capital Region) 9 18 41 14 0 5 13 33 17 21
2014 British Columbia 30 24 9 21 15 0 0 54 37 23

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 28 29 19 12 8 4 1 59 21 319
2020 Ontario (excluding National Capital Region) 24 30 25 7 9 2 4 57 16 57
2020 Quebec (excluding National Capital Region) 17 44 31 4 4 0 0 61 8 24
2020 British Columbia 8 44 26 12 4 6 0 55 17 24
2020 Alberta 9 31 9 16 35 0 0 40 51 11
2019 National Capital Region 27 31 17 12 8 4 1 61 21 321
2019 Ontario (excluding National Capital Region) 31 20 17 15 16 0 0 52 31 57
2019 Quebec (excluding National Capital Region) 30 34 15 15 5 0 0 64 20 21
2019 British Columbia 33 28 26 9 4 0 0 61 13 25
2019 Alberta 0 42 11 0 21 26 0 57 29 10
2018 National Capital Region 25 28 18 13 10 4 2 56 25 309
2018 Ontario (excluding National Capital Region) 29 21 18 11 18 4 0 52 30 53
2018 Quebec (excluding National Capital Region) 21 26 27 6 12 6 0 51 19 33
2018 British Columbia 31 31 10 17 11 0 0 62 28 19
2017 National Capital Region 22 28 22 14 10 5 0 52 25 236
2017 Ontario (excluding National Capital Region) 26 24 21 10 17 0 2 51 28 50
2017 Quebec (excluding National Capital Region) 4 32 34 4 22 4 0 37 27 27
2017 British Columbia 36 19 13 22 9 0 0 55 31 22
2014 National Capital Region 9 14 23 21 29 3 1 24 52 282
2014 Ontario (excluding National Capital Region) 14 15 21 28 20 3 0 29 49 67
2014 Quebec (excluding National Capital Region) 0 17 35 29 14 0 5 18 46 21
2014 British Columbia 31 13 22 5 14 15 0 52 22 23

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 19 21 17 14 18 2 9 45 36 320
2020 Ontario (excluding National Capital Region) 22 27 11 16 22 2 1 50 39 57
2020 Quebec (excluding National Capital Region) 16 10 36 26 4 0 8 28 32 25
2020 British Columbia 12 42 11 20 8 0 6 58 30 24
2020 Alberta 9 0 26 9 51 0 5 9 64 11
2019 National Capital Region 22 21 13 17 16 4 6 48 37 321
2019 Ontario (excluding National Capital Region) 32 16 9 9 25 5 3 53 37 58
2019 Quebec (excluding National Capital Region) 19 27 14 20 15 0 5 48 38 21
2019 British Columbia 16 23 33 15 13 0 0 39 28 25
2019 Alberta 0 31 0 29 29 0 10 35 65 10
2018 National Capital Region 21 20 11 17 20 3 8 46 42 310
2018 Ontario (excluding National Capital Region) 21 23 13 16 20 6 0 47 39 53
2018 Quebec (excluding National Capital Region) 18 21 21 12 16 5 6 45 32 33
2018 British Columbia 6 47 16 10 17 0 5 55 28 19
2017 National Capital Region 12 19 16 19 19 6 10 36 45 237
2017 Ontario (excluding National Capital Region) 12 18 20 18 29 0 4 31 48 50
2017 Quebec (excluding National Capital Region) 12 21 22 7 34 0 4 34 43 27
2017 British Columbia 17 29 13 14 22 0 5 48 38 22
2014 National Capital Region 8 14 19 18 33 3 5 24 56 282
2014 Ontario (excluding National Capital Region) 17 7 18 18 35 3 3 25 56 67
2014 Quebec (excluding National Capital Region) 5 10 15 23 34 0 13 17 65 21
2014 British Columbia 22 13 22 9 23 6 4 39 36 23

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 49 18 11 7 5 1 10 75 13 319
2020 Ontario (excluding National Capital Region) 51 19 15 8 0 3 4 75 9 57
2020 Quebec (excluding National Capital Region) 39 42 11 4 0 0 4 84 4 25
2020 British Columbia 44 27 12 8 8 0 0 71 17 24
2020 Alberta 45 25 0 0 18 13 0 80 20 11
2019 National Capital Region 51 21 14 4 3 1 7 78 7 321
2019 Ontario (excluding National Capital Region) 58 16 10 4 4 4 4 81 8 58
2019 Quebec (excluding National Capital Region) 66 4 20 10 0 0 0 69 10 21
2019 British Columbia 51 33 8 8 0 0 0 84 8 25
2019 Alberta 32 29 11 8 11 0 10 68 21 10

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 51 20 11 5 4 1 8 78 9 318
2020 Ontario (excluding National Capital Region) 50 27 6 7 3 4 4 83 10 56
2020 Quebec (excluding National Capital Region) 55 20 13 8 0 0 4 78 8 25
2020 British Columbia 54 30 8 4 4 0 0 83 8 24
2020 Alberta 45 30 9 0 16 0 0 75 16 11
2019 National Capital Region 51 18 15 4 4 1 6 75 9 319
2019 Ontario (excluding National Capital Region) 48 15 15 7 7 4 4 68 16 58
2019 Quebec (excluding National Capital Region) 71 5 15 8 0 0 0 76 8 21
2019 British Columbia 48 36 8 4 4 0 0 84 8 25
2019 Alberta 63 19 0 0 11 8 0 89 11 10

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 72 8 3 2 4 3 8 90 7 319
2020 Ontario (excluding National Capital Region) 67 9 7 2 5 10 1 85 8 56
2020 Quebec (excluding National Capital Region) 79 8 6 4 0 0 4 90 4 25
2020 British Columbia 72 12 4 4 0 4 4 92 5 24
2020 Alberta 80 10 0 0 10 0 0 90 10 10
2019 National Capital Region 75 5 5 3 3 3 6 89 6 320
2019 Ontario (excluding National Capital Region) 61 11 3 6 5 6 9 83 13 58
2019 Quebec (excluding National Capital Region) 80 0 5 10 5 0 0 80 15 21
2019 British Columbia 73 15 0 0 0 3 8 100 0 25
2019 Alberta 82 0 0 0 0 8 10 100 0 10

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 68 9 4 2 3 3 11 91 5 318
2020 Ontario (excluding National Capital Region) 60 16 8 2 5 2 7 84 8 55
2020 Quebec (excluding National Capital Region) 75 4 13 4 0 0 4 82 4 25
2020 British Columbia 60 24 4 4 4 0 4 88 9 24
2020 Alberta 70 9 0 0 9 13 0 90 10 11
2019 National Capital Region 77 5 3 1 1 3 10 94 3 320
2019 Ontario (excluding National Capital Region) 68 3 4 3 4 6 12 87 8 57
2019 Quebec (excluding National Capital Region) 76 5 5 4 0 0 10 90 4 21
2019 British Columbia 76 12 0 0 0 0 12 100 0 25
2019 Alberta 71 0 0 0 0 8 21 100 0 10

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 22 40 18 10 5 3 1 65 16 318
2020 Ontario (excluding National Capital Region) 21 37 23 4 7 8 0 64 12 56
2020 Quebec (excluding National Capital Region) 19 47 27 4 0 3 0 68 4 25
2020 British Columbia 8 37 35 12 0 8 0 49 13 24
2020 Alberta 9 38 18 18 18 0 0 47 35 11
2019 National Capital Region 26 41 15 9 6 3 1 70 15 320
2019 Ontario (excluding National Capital Region) 30 31 12 14 11 2 0 62 26 58
2019 Quebec (excluding National Capital Region) 20 44 20 10 5 0 0 64 15 21
2019 British Columbia 27 38 19 16 0 0 0 65 16 25
2018 National Capital Region 32 34 18 7 6 3 1 68 13 309
2018 Ontario (excluding National Capital Region) 31 27 11 12 16 4 0 60 29 53
2018 Quebec (excluding National Capital Region) 30 43 15 7 3 3 0 75 10 33
2018 British Columbia 15 45 17 11 11 0 0 61 22 19
2017 National Capital Region 17 35 22 7 8 10 0 59 17 236
2017 Ontario (excluding National Capital Region) 16 34 26 8 13 2 2 52 22 50
2017 Quebec (excluding National Capital Region) 7 36 27 15 11 4 0 45 27 27
2017 British Columbia 32 42 0 26 0 0 0 74 26 22

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 35 36 12 8 5 3 1 74 14 316
2020 Ontario (excluding National Capital Region) 33 36 15 11 5 0 0 69 16 55
2020 Quebec (excluding National Capital Region) 32 31 27 6 4 0 0 63 10 24
2020 British Columbia 26 24 23 13 4 10 0 56 19 24
2020 Alberta 10 47 6 27 10 0 0 57 37 10
2019 National Capital Region 43 35 11 4 4 2 0 80 8 318
2019 Ontario (excluding National Capital Region) 49 23 13 6 8 2 0 73 14 56
2019 Quebec (excluding National Capital Region) 30 49 5 5 10 0 0 80 15 21
2019 British Columbia 36 32 14 13 4 0 0 68 17 25
2019 Alberta 21 39 11 19 11 0 0 60 29 10
2018 National Capital Region 47 33 10 4 2 3 0 83 6 306
2018 Ontario (excluding National Capital Region) 49 28 12 3 5 0 2 79 9 53
2018 Quebec (excluding National Capital Region) 44 32 15 7 0 3 0 78 7 33
2018 British Columbia 40 44 0 17 0 0 0 83 17 19
2017 National Capital Region 32 44 11 5 3 5 0 80 9 236
2017 Ontario (excluding National Capital Region) 41 31 16 0 11 0 2 73 11 50
2017 Quebec (excluding National Capital Region) 12 58 15 7 4 4 0 73 12 27
2017 British Columbia 23 50 22 5 0 0 0 73 5 22
2014 National Capital Region 30 43 16 7 3 2 0 74 10 283
2014 Ontario (excluding National Capital Region) 44 23 20 9 3 0 1 68 12 67
2014 Quebec (excluding National Capital Region) 18 66 5 10 0 0 0 84 10 21
2014 British Columbia 48 37 8 0 8 0 0 85 8 23

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 38 34 12 5 4 7 1 78 9 319
2020 Ontario (excluding National Capital Region) 38 32 21 5 4 0 0 70 9 56
2020 Quebec (excluding National Capital Region) 20 42 24 13 0 0 0 63 13 25
2020 British Columbia 23 51 16 4 0 6 0 78 4 24
2020 Alberta 25 43 14 9 9 0 0 68 18 11
2019 National Capital Region 45 27 13 6 5 4 1 75 11 320
2019 Ontario (excluding National Capital Region) 51 25 13 6 4 2 0 77 10 57
2019 Quebec (excluding National Capital Region) 37 34 14 5 10 0 0 71 15 21
2019 British Columbia 36 38 22 4 0 0 0 74 4 24
2019 Alberta 21 50 8 0 11 11 0 79 12 10
2018 National Capital Region 45 29 14 3 2 5 1 79 6 306
2018 Ontario (excluding National Capital Region) 61 16 10 6 5 0 2 79 11 52
2018 Quebec (excluding National Capital Region) 43 34 12 6 4 0 0 77 10 32
2018 British Columbia 45 34 15 6 0 0 0 79 6 19
2017 National Capital Region 34 35 15 3 4 9 0 76 8 237
2017 Ontario (excluding National Capital Region) 43 33 14 0 4 4 2 80 5 50
2017 Quebec (excluding National Capital Region) 23 36 30 7 4 0 0 59 11 27
2017 British Columbia 41 49 0 9 0 0 0 91 9 22
2014 National Capital Region 29 41 16 3 4 5 2 75 8 283
2014 Ontario (excluding National Capital Region) 47 26 18 3 5 0 1 74 8 67
2014 Quebec (excluding National Capital Region) 30 41 16 10 0 4 0 73 11 21
2014 British Columbia 48 24 17 0 8 3 0 74 8 23

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 40 31 13 5 4 6 2 77 9 319
2020 Ontario (excluding National Capital Region) 40 26 21 3 8 2 0 68 11 57
2020 Quebec (excluding National Capital Region) 23 46 24 4 4 0 0 69 8 25
2020 British Columbia 16 54 16 4 0 10 0 77 5 24
2020 Alberta 18 47 9 18 9 0 0 65 26 11

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 47 28 8 4 5 6 3 83 9 318
2020 Ontario (excluding National Capital Region) 39 30 9 7 12 3 0 71 20 57
2020 Quebec (excluding National Capital Region) 36 43 13 4 0 4 0 83 4 25
2020 British Columbia 27 41 11 8 13 0 0 68 21 24
2020 Alberta 7 57 27 0 9 0 0 64 9 11

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 52 30 8 7 3 0 0 82 10 320
2020 Ontario (excluding National Capital Region) 60 23 12 3 2 0 0 83 5 57
2020 Quebec (excluding National Capital Region) 50 37 13 0 0 0 0 87 0 25
2020 British Columbia 39 29 28 0 0 4 0 71 0 24
2020 Alberta 9 58 0 16 18 0 0 66 34 11
2019 National Capital Region 59 27 9 2 3 0 0 87 4 320
2019 Ontario (excluding National Capital Region) 50 28 4 11 6 2 0 79 17 58
2019 Quebec (excluding National Capital Region) 50 34 5 5 5 0 0 85 10 21
2019 British Columbia 49 39 12 0 0 0 0 88 0 25
2019 Alberta 21 58 0 11 11 0 0 79 21 10
2018 National Capital Region 60 27 7 3 3 0 0 87 6 303
2018 Ontario (excluding National Capital Region) 58 21 6 6 10 0 0 79 16 52
2018 Quebec (excluding National Capital Region) 43 44 6 7 0 0 0 87 7 32
2018 British Columbia 41 48 6 6 0 0 0 89 6 19
2017 National Capital Region 47 37 9 3 3 0 0 84 6 236
2017 Ontario (excluding National Capital Region) 43 33 10 6 7 0 2 77 13 50
2017 Quebec (excluding National Capital Region) 27 54 4 11 4 0 0 81 15 27
2017 British Columbia 42 41 8 9 0 0 0 83 9 22
2014 National Capital Region 38 39 13 6 4 1 0 78 10 283
2014 Ontario (excluding National Capital Region) 50 30 9 4 6 0 0 80 11 67
2014 Quebec (excluding National Capital Region) 31 50 10 9 0 0 0 81 9 21
2014 British Columbia 50 26 19 0 4 0 0 76 4 23

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 36 28 15 12 9 0 0 65 21 319
2020 Ontario (excluding National Capital Region) 41 31 12 9 7 2 0 73 16 57
2020 Quebec (excluding National Capital Region) 23 40 33 4 0 0 0 63 4 25
2020 British Columbia 16 22 37 20 4 0 0 38 24 24
2020 Alberta 9 26 9 32 25 0 0 35 57 11
2019 National Capital Region 46 25 16 5 7 1 0 71 12 317
2019 Ontario (excluding National Capital Region) 43 27 7 11 9 0 2 72 21 58
2019 Quebec (excluding National Capital Region) 33 36 11 15 5 0 0 69 20 20
2019 British Columbia 28 49 15 8 0 0 0 77 8 25
2019 Alberta 31 29 8 11 21 0 0 60 32 10
2018 National Capital Region 44 25 14 9 7 1 0 69 17 306
2018 Ontario (excluding National Capital Region) 51 10 21 7 9 2 0 62 17 53
2018 Quebec (excluding National Capital Region) 33 40 18 10 0 0 0 72 10 33
2018 British Columbia 26 27 25 23 0 0 0 52 23 19
2017 National Capital Region 27 26 25 12 9 2 0 54 21 237
2017 Ontario (excluding National Capital Region) 30 32 15 14 7 0 2 63 21 50
2017 Quebec (excluding National Capital Region) 8 36 31 19 4 3 0 45 23 26
2017 British Columbia 18 52 8 14 8 0 0 70 22 22
2014 National Capital Region 19 30 26 12 12 1 0 50 24 284
2014 Ontario (excluding National Capital Region) 30 25 27 9 8 0 1 56 17 67
2014 Quebec (excluding National Capital Region) 0 47 24 9 20 0 0 47 29 21
2014 British Columbia 35 33 29 0 3 0 0 68 3 23

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 37 28 16 11 7 0 0 65 19 320
2020 Ontario (excluding National Capital Region) 31 33 16 13 7 0 0 64 20 56
2020 Quebec (excluding National Capital Region) 24 42 31 4 0 0 0 65 4 24
2020 British Columbia 8 34 34 17 8 0 0 42 24 24
2020 Alberta 9 35 5 26 25 0 0 43 51 11
2019 National Capital Region 46 27 14 8 5 0 0 73 12 319
2019 Ontario (excluding National Capital Region) 46 21 8 11 11 2 0 69 23 58
2019 Quebec (excluding National Capital Region) 31 34 14 20 0 0 0 65 20 21
2019 British Columbia 28 48 15 8 0 0 0 76 8 25
2019 Alberta 11 68 0 11 11 0 0 79 21 10
2018 National Capital Region 42 30 14 8 6 0 0 72 14 305
2018 Ontario (excluding National Capital Region) 55 9 19 4 13 0 0 64 17 53
2018 Quebec (excluding National Capital Region) 36 33 21 10 0 0 0 69 10 33
2018 British Columbia 27 21 21 31 0 0 0 48 31 18
2017 National Capital Region 30 34 17 11 6 1 1 65 17 237
2017 Ontario (excluding National Capital Region) 29 39 14 8 9 0 2 69 17 50
2017 Quebec (excluding National Capital Region) 8 34 41 14 4 0 0 41 18 27
2017 British Columbia 23 42 13 9 12 0 0 65 22 22
2014 National Capital Region 19 36 22 11 11 1 0 56 22 284
2014 Ontario (excluding National Capital Region) 31 26 18 13 9 0 1 59 23 67
2014 Quebec (excluding National Capital Region) 0 59 9 11 15 5 0 63 27 20
2014 British Columbia 31 37 24 0 7 0 0 68 7 23

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 34 18 19 11 11 2 4 56 24 319
2020 Ontario (excluding National Capital Region) 31 24 11 18 13 1 2 56 32 56
2020 Quebec (excluding National Capital Region) 37 13 29 21 0 0 0 50 21 25
2020 British Columbia 24 21 30 8 17 0 0 45 24 24
2020 Alberta 0 52 7 14 26 0 0 52 41 11
2019 National Capital Region 39 22 16 8 11 3 2 63 20 320
2019 Ontario (excluding National Capital Region) 43 16 20 10 9 2 0 60 20 58
2019 Quebec (excluding National Capital Region) 36 14 19 20 10 0 0 50 31 21
2019 British Columbia 37 32 16 15 0 0 0 69 15 25
2019 Alberta 31 18 0 21 19 11 0 56 44 10
2018 National Capital Region 35 23 12 11 10 4 4 63 23 306
2018 Ontario (excluding National Capital Region) 38 24 13 8 15 2 0 63 24 53
2018 Quebec (excluding National Capital Region) 33 27 16 25 0 0 0 60 25 33
2018 British Columbia 41 17 6 15 21 0 0 58 36 19
2017 National Capital Region 25 23 18 13 8 7 6 55 24 237
2017 Ontario (excluding National Capital Region) 29 25 19 10 12 2 2 56 24 50
2017 Quebec (excluding National Capital Region) 19 15 30 18 15 3 0 35 34 27
2017 British Columbia 13 42 15 22 4 0 5 58 27 22
2014 National Capital Region 21 22 22 15 13 6 1 46 30 284
2014 Ontario (excluding National Capital Region) 35 15 16 13 15 3 3 52 30 67
2014 Quebec (excluding National Capital Region) 8 33 10 19 20 10 0 45 43 21
2014 British Columbia 35 33 12 12 8 0 0 68 20 23
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 National Capital Region 35 34 30 320
2020 Ontario (excluding National Capital Region) 32 31 37 57
2020 Quebec (excluding National Capital Region) 23 29 48 25
2020 British Columbia 30 24 46 24
2020 Alberta 32 26 42 11
2019 National Capital Region 32 29 38 322
2019 Ontario (excluding National Capital Region) 30 30 40 58
2019 Quebec (excluding National Capital Region) 19 46 36 21
2019 British Columbia 25 36 39 25
2019 Alberta 31 47 21 10
2018 National Capital Region 37 33 30 310
2018 Ontario (excluding National Capital Region) 21 42 37 52
2018 Quebec (excluding National Capital Region) 25 40 35 33
2018 British Columbia 33 31 35 19
2017 National Capital Region 36 31 33 238
2017 Ontario (excluding National Capital Region) 31 23 46 50
2017 Quebec (excluding National Capital Region) 42 29 29 27
2017 British Columbia 40 27 33 22
2014 National Capital Region 35 33 32 284
2014 Ontario (excluding National Capital Region) 25 46 30 67
2014 Quebec (excluding National Capital Region) 48 19 33 21
2014 British Columbia 16 35 49 23

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 National Capital Region 9 10 43 5 32 1 112
2020 Ontario (excluding National Capital Region) 5 24 62 0 3 5 18
2019 National Capital Region 7 13 37 7 29 7 108
2019 Ontario (excluding National Capital Region) 19 29 42 0 4 6 17
2018 National Capital Region 9 10 36 4 36 5 114
2018 Ontario (excluding National Capital Region) 37 8 37 0 12 8 11
2017 National Capital Region 18 6 43 1 31 0 82
2017 Ontario (excluding National Capital Region) 31 28 20 0 8 13 15
2017 Quebec (excluding National Capital Region) 0 10 72 9 10 0 11
2014 National Capital Region 21 13 46 6 9999 14 101
2014 Ontario (excluding National Capital Region) 19 6 50 13 9999 13 16
2014 Quebec (excluding National Capital Region) 8 11 63 11 9999 8 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 12 88 318
2020 Ontario (excluding National Capital Region) 14 86 57
2019 National Capital Region 12 88 322
2019 Ontario (excluding National Capital Region) 18 82 58
2019 Alberta 53 47 10
2018 National Capital Region 14 86 310
2018 Ontario (excluding National Capital Region) 13 87 53

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 43 57 38
2019 National Capital Region 46 54 39
2018 National Capital Region 49 51 46

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 64 36 38
2019 National Capital Region 52 48 39
2018 National Capital Region 63 37 46

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 12 88 46

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 0 100 38
2019 National Capital Region 0 100 39
2019 Ontario (excluding National Capital Region) 0 100 10
2018 National Capital Region 0 100 46

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 0 100 38
2019 National Capital Region 0 100 39
2019 Ontario (excluding National Capital Region) 0 100 10

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Ontario (excluding National Capital Region) 0 100 10

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 40 60 38
2019 National Capital Region 55 45 39
2018 National Capital Region 42 58 46

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 48 52 38
2019 National Capital Region 32 68 39
2018 National Capital Region 36 64 46

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 47 53 38
2019 National Capital Region 38 62 39
2018 National Capital Region 39 61 46

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 57 43 38
2019 National Capital Region 34 66 39
2018 National Capital Region 63 37 46

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 38 62 38
2019 National Capital Region 23 77 39
2018 National Capital Region 19 81 46

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 61 39 38
2019 National Capital Region 49 51 39
2018 National Capital Region 55 45 46

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 40 60 38
2019 National Capital Region 20 80 39
2018 National Capital Region 41 59 46

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 0 100 38

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 15 85 46

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 53 47 38
2019 National Capital Region 40 60 39
2018 National Capital Region 47 53 46

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 31 69 38
2019 National Capital Region 22 78 39
2019 Ontario (excluding National Capital Region) 50 50 10
2018 National Capital Region 37 63 46

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 14 86 38
2018 National Capital Region 12 88 46

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 59 41 38
2019 National Capital Region 50 50 39
2018 National Capital Region 64 36 46

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 26 74 38
2019 National Capital Region 24 76 39
2018 National Capital Region 33 67 46

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 17 83 38
2019 National Capital Region 22 78 39
2019 Ontario (excluding National Capital Region) 49 51 10
2018 National Capital Region 21 79 46

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 15 85 38
2019 National Capital Region 17 83 39
2018 National Capital Region 17 83 46

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 0 100 38
2019 National Capital Region 17 83 39
2018 National Capital Region 13 87 46

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 16 84 39
2018 National Capital Region 10 90 46

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 28 72 38
2019 National Capital Region 27 73 39
2018 National Capital Region 23 77 46

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 22 78 45

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 12 88 45

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 22 78 45

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 14 86 45

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 16 84 45

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 10 90 45

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 10 90 45

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 12 88 45

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 20 80 45

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 11 89 45

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 37 63 45

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 45

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 41 59 45

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 17 83 45

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 19 13 16 7 7 30 9 51 22 320
2020 Ontario (excluding National Capital Region) 22 15 16 9 11 20 8 51 27 57
2020 Quebec (excluding National Capital Region) 10 27 31 4 4 20 4 49 10 25
2020 British Columbia 4 21 24 8 20 23 0 32 36 24
2020 Alberta 9 13 13 18 18 25 5 31 50 11
2019 National Capital Region 20 15 19 4 6 27 10 54 16 322
2019 Ontario (excluding National Capital Region) 25 8 19 14 11 16 6 43 33 58
2019 Quebec (excluding National Capital Region) 17 19 10 5 20 24 4 51 35 21
2019 British Columbia 8 23 16 12 13 24 4 42 35 25
2019 Alberta 11 21 0 11 11 47 0 60 40 10
2018 National Capital Region 22 13 18 6 6 25 10 54 18 310
2018 Ontario (excluding National Capital Region) 18 22 20 8 16 13 4 48 28 50
2018 Quebec (excluding National Capital Region) 6 28 22 9 3 18 15 50 18 33
2018 British Columbia 5 11 17 33 20 15 0 18 62 19
2017 National Capital Region 10 18 18 6 7 29 12 48 22 237
2017 Ontario (excluding National Capital Region) 18 16 18 12 19 13 4 41 37 49
2017 Quebec (excluding National Capital Region) 0 18 41 4 15 14 8 24 24 27
2017 British Columbia 8 24 9 19 8 32 0 47 39 22
2014 National Capital Region 13 17 24 7 4 28 7 45 17 281
2014 Ontario (excluding National Capital Region) 28 17 13 9 12 20 2 57 26 67
2014 Quebec (excluding National Capital Region) 9 7 41 4 21 9 9 20 30 21
2014 British Columbia 22 17 9 13 23 15 0 47 43 23

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 26 28 17 6 7 16 1 65 15 320
2020 Ontario (excluding National Capital Region) 35 23 24 8 6 3 1 61 14 57
2020 Quebec (excluding National Capital Region) 20 52 20 8 0 0 0 72 8 25
2020 British Columbia 10 25 33 20 4 8 0 38 26 24
2020 Alberta 9 29 30 0 18 9 5 44 20 11
2019 National Capital Region 35 29 16 4 5 9 1 73 10 322
2019 Ontario (excluding National Capital Region) 30 21 20 13 7 4 5 56 22 58
2019 Quebec (excluding National Capital Region) 22 37 15 5 15 5 0 62 22 21
2019 British Columbia 24 35 8 30 0 3 0 62 31 25
2019 Alberta 19 50 11 0 11 11 0 76 12 10
2018 National Capital Region 34 26 16 6 6 11 1 68 13 309
2018 Ontario (excluding National Capital Region) 37 28 15 5 11 3 0 67 17 52
2018 Quebec (excluding National Capital Region) 20 51 12 4 3 10 0 79 8 33
2018 British Columbia 20 26 22 20 7 5 0 48 29 19
2017 National Capital Region 23 35 17 3 5 15 1 69 10 236
2017 Ontario (excluding National Capital Region) 31 28 11 6 17 6 0 63 25 49
2017 Quebec (excluding National Capital Region) 0 34 39 4 16 8 0 37 21 26
2017 British Columbia 19 41 18 14 4 5 0 62 19 22
2014 National Capital Region 19 35 21 5 5 12 2 63 12 282
2014 Ontario (excluding National Capital Region) 34 24 18 10 6 8 0 63 18 67
2014 Quebec (excluding National Capital Region) 10 32 25 5 23 4 0 44 29 21
2014 British Columbia 27 18 16 21 3 15 0 52 29 23
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 8 92 318
2020 Ontario (excluding National Capital Region) 11 89 57
2019 National Capital Region 6 94 321
2019 Ontario (excluding National Capital Region) 16 84 58
2019 British Columbia 0 100 25
2019 Alberta 0 100 10
2018 National Capital Region 5 95 308
2018 Ontario (excluding National Capital Region) 14 86 53
2018 British Columbia 0 100 19

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 32 68 18
2018 National Capital Region 60 40 15

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 71 29 25
2018 National Capital Region 61 39 15

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 0 100 25
2019 National Capital Region 0 100 18
2018 National Capital Region 0 100 15

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 0 100 18
2018 National Capital Region 0 100 15

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 0 100 18

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 26 74 25
2019 National Capital Region 32 68 18

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 19 81 25

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 15

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 24 76 25
2018 National Capital Region 31 69 15

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 0 100 18

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 15

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 0 100 18

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 28 72 25

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 0 100 25
2019 National Capital Region 0 100 18
2018 National Capital Region 0 100 15

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 21 79 25

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 0 100 25
2019 National Capital Region 0 100 18
2018 National Capital Region 0 100 15

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 17 83 25
2019 National Capital Region 26 74 18

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 34 66 25
2019 National Capital Region 28 72 18
2018 National Capital Region 38 62 15

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 33 67 15

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 0 100 25

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 0 100 18
2018 National Capital Region 0 100 15

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 44 56 25
2019 National Capital Region 57 43 18
2018 National Capital Region 50 50 15

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 15

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 31 69 15

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 0 100 17
2018 National Capital Region 0 100 15

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 15

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 15

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 0 100 17

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 41 59 17
2018 National Capital Region 56 44 15

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 0 100 17

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 18 11 20 2 6 35 8 51 13 319
2020 Ontario (excluding National Capital Region) 23 15 22 2 9 21 8 54 16 57
2020 Quebec (excluding National Capital Region) 6 27 27 4 0 28 8 51 6 25
2020 British Columbia 16 17 24 4 4 34 0 50 13 24
2020 Alberta 9 30 22 0 9 25 5 56 13 11
2019 National Capital Region 20 14 20 3 3 32 9 57 10 320
2019 Ontario (excluding National Capital Region) 26 11 20 9 10 16 8 49 25 56
2019 Quebec (excluding National Capital Region) 17 29 5 20 5 19 4 60 33 21
2019 British Columbia 11 21 25 9 0 27 7 48 13 25
2019 Alberta 11 10 11 0 0 69 0 66 0 10
2018 National Capital Region 21 13 21 2 3 30 9 57 8 308
2018 Ontario (excluding National Capital Region) 25 18 20 4 9 20 4 57 17 52
2018 Quebec (excluding National Capital Region) 9 27 19 0 7 26 11 58 11 33
2018 British Columbia 15 11 37 13 0 24 0 35 17 19
2017 National Capital Region 15 15 15 2 2 37 13 62 8 236
2017 Ontario (excluding National Capital Region) 24 15 27 4 9 16 6 49 16 49
2017 Quebec (excluding National Capital Region) 0 18 30 4 19 22 8 26 32 27
2017 British Columbia 18 24 18 0 4 32 5 66 6 22
2014 National Capital Region 11 15 24 2 3 40 6 46 9 282
2014 Ontario (excluding National Capital Region) 28 17 17 6 5 22 6 62 14 67
2014 Quebec (excluding National Capital Region) 9 7 31 0 9 35 9 29 16 21
2014 British Columbia 18 18 9 3 3 36 13 70 13 23

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 29 23 20 3 5 18 2 65 10 320
2020 Ontario (excluding National Capital Region) 37 21 19 4 9 8 1 64 15 57
2020 Quebec (excluding National Capital Region) 13 52 21 14 0 0 0 65 14 24
2020 British Columbia 20 35 24 4 0 17 0 66 5 24
2020 Alberta 9 43 30 0 9 9 0 57 10 11
2019 National Capital Region 38 28 16 2 3 12 1 76 6 321
2019 Ontario (excluding National Capital Region) 39 25 8 10 10 8 2 70 21 57
2019 Quebec (excluding National Capital Region) 22 38 14 15 5 5 0 64 22 21
2019 British Columbia 24 42 17 13 0 3 0 69 14 25
2019 Alberta 19 42 0 0 11 29 0 85 15 10
2018 National Capital Region 30 28 21 4 2 15 2 68 7 308
2018 Ontario (excluding National Capital Region) 36 28 15 4 9 9 0 70 14 53
2018 Quebec (excluding National Capital Region) 24 45 9 7 3 11 0 78 11 33
2018 British Columbia 25 11 47 0 7 9 0 40 8 19
2017 National Capital Region 27 32 14 2 2 20 3 77 5 236
2017 Ontario (excluding National Capital Region) 35 28 15 9 9 4 0 66 18 49
2017 Quebec (excluding National Capital Region) 4 34 31 0 16 12 4 45 18 26
2017 British Columbia 23 41 18 5 4 9 0 71 10 22
2014 National Capital Region 19 31 21 3 2 22 2 66 7 282
2014 Ontario (excluding National Capital Region) 40 22 24 1 2 12 0 69 3 67
2014 Quebec (excluding National Capital Region) 20 42 15 0 9 9 5 72 10 21
2014 British Columbia 27 27 15 0 0 23 9 78 0 23
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 20 23 23 14 19 0 1 44 33 319
2020 Ontario (excluding National Capital Region) 15 13 18 20 30 0 3 29 53 57
2020 Quebec (excluding National Capital Region) 19 37 13 19 13 0 0 56 31 25
2020 British Columbia 13 27 18 22 17 0 4 41 40 24
2020 Alberta 0 9 26 18 48 0 0 9 65 11

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 50 27 12 5 6 1 0 78 11 318
2020 Ontario (excluding National Capital Region) 48 24 15 3 8 0 2 73 11 56
2020 Quebec (excluding National Capital Region) 37 20 27 7 10 0 0 57 17 25
2020 British Columbia 34 23 14 21 4 0 4 59 26 24
2020 Alberta 9 45 25 0 9 13 0 61 10 11
2019 National Capital Region 42 24 19 6 8 0 1 66 14 317
2019 Ontario (excluding National Capital Region) 38 21 10 10 17 0 4 61 28 57
2019 Quebec (excluding National Capital Region) 28 28 24 20 0 0 0 56 20 21
2019 British Columbia 31 36 16 12 4 0 0 68 16 25
2019 Alberta 52 40 0 8 0 0 0 92 8 10
2018 National Capital Region 36 29 17 8 8 1 2 66 17 309
2018 Ontario (excluding National Capital Region) 34 29 9 14 12 0 2 64 27 53
2018 Quebec (excluding National Capital Region) 21 26 23 17 10 3 0 49 27 33
2018 British Columbia 31 21 26 15 7 0 0 52 22 19
2017 National Capital Region 32 26 19 9 10 1 4 60 20 237
2017 Ontario (excluding National Capital Region) 45 18 13 13 7 0 5 67 20 48
2017 Quebec (excluding National Capital Region) 31 21 4 7 30 0 7 56 40 27
2017 British Columbia 27 40 14 9 10 0 0 67 19 22

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 20 25 21 19 15 0 0 45 34 320
2020 Ontario (excluding National Capital Region) 24 29 21 16 9 0 2 54 25 56
2020 Quebec (excluding National Capital Region) 18 32 28 12 10 0 0 50 22 24
2020 British Columbia 8 26 29 8 25 4 0 35 34 24
2020 Alberta 0 22 22 25 32 0 0 22 57 11
2019 National Capital Region 22 22 31 14 10 0 1 44 24 319
2019 Ontario (excluding National Capital Region) 31 26 23 11 2 3 4 62 14 58
2019 Quebec (excluding National Capital Region) 29 32 24 5 10 0 0 60 15 21
2019 British Columbia 4 50 24 0 22 0 0 54 22 25
2019 Alberta 19 18 21 31 11 0 0 37 42 10
2018 National Capital Region 19 24 23 18 12 1 1 45 31 309
2018 Ontario (excluding National Capital Region) 37 29 23 7 4 0 0 66 11 52
2018 Quebec (excluding National Capital Region) 20 16 44 12 9 0 0 35 21 33
2018 British Columbia 15 19 38 17 11 0 0 34 28 19
2017 National Capital Region 14 24 23 23 13 1 1 39 37 237
2017 Ontario (excluding National Capital Region) 22 37 15 12 10 0 4 61 23 49
2017 Quebec (excluding National Capital Region) 23 18 44 7 8 0 0 41 15 27
2017 British Columbia 5 46 25 19 5 0 0 51 24 21

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 30 31 20 9 8 0 2 62 18 319
2020 Ontario (excluding National Capital Region) 47 26 17 5 2 0 2 75 7 56
2020 Quebec (excluding National Capital Region) 21 41 25 7 6 0 0 62 13 25
2020 British Columbia 21 38 12 12 13 0 4 62 25 24
2020 Alberta 24 27 24 19 6 0 0 51 25 10
2019 National Capital Region 33 27 23 10 4 1 3 62 14 315
2019 Ontario (excluding National Capital Region) 50 20 8 11 0 3 7 79 12 58
2019 Quebec (excluding National Capital Region) 41 45 10 4 0 0 0 86 4 21
2019 British Columbia 31 16 31 16 4 0 0 48 21 25
2019 Alberta 39 29 11 10 11 0 0 69 21 10
2018 National Capital Region 26 30 23 11 7 1 2 58 18 307
2018 Ontario (excluding National Capital Region) 51 33 10 3 0 0 2 86 3 52
2018 Quebec (excluding National Capital Region) 28 25 26 19 0 0 3 54 19 33
2018 British Columbia 25 31 27 11 6 0 0 57 17 19
2017 National Capital Region 22 27 25 12 9 1 4 52 22 235
2017 Ontario (excluding National Capital Region) 39 27 16 6 8 2 2 68 15 49
2017 Quebec (excluding National Capital Region) 26 22 22 8 15 0 8 52 24 27
2017 British Columbia 29 33 10 19 5 5 0 65 25 21

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 28 21 19 13 16 1 3 51 30 318
2020 Ontario (excluding National Capital Region) 25 28 20 4 18 2 4 56 23 56
2020 Quebec (excluding National Capital Region) 28 18 29 15 10 0 0 45 25 24
2020 British Columbia 8 18 15 24 35 0 0 26 59 24
2020 Alberta 9 22 13 18 39 0 0 30 57 11
2019 National Capital Region 26 23 24 12 13 1 2 50 25 316
2019 Ontario (excluding National Capital Region) 32 24 23 1 11 3 6 62 13 58
2019 Quebec (excluding National Capital Region) 24 38 17 10 10 0 0 62 20 21
2019 British Columbia 8 36 11 24 22 0 0 43 46 25
2019 Alberta 8 29 10 21 32 0 0 37 53 10
2018 National Capital Region 23 20 23 14 17 1 2 44 33 308
2018 Ontario (excluding National Capital Region) 29 37 19 7 6 2 0 67 13 53
2018 Quebec (excluding National Capital Region) 18 21 17 22 20 0 3 40 43 33
2018 British Columbia 14 10 20 16 40 0 0 24 56 19
2017 National Capital Region 16 20 15 22 23 1 4 38 47 237
2017 Ontario (excluding National Capital Region) 21 26 18 13 18 0 4 49 32 49
2017 Quebec (excluding National Capital Region) 15 15 29 23 19 0 0 30 42 27
2017 British Columbia 4 8 24 54 10 0 0 12 64 22

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 45 22 12 9 7 0 3 70 18 318
2020 Ontario (excluding National Capital Region) 48 16 23 2 3 2 5 69 6 56
2020 Quebec (excluding National Capital Region) 33 38 20 4 0 0 6 75 4 25
2020 British Columbia 31 38 9 4 13 4 0 73 18 23
2020 Alberta 56 18 9 0 9 0 9 81 10 11
2019 National Capital Region 48 24 15 6 3 0 5 75 9 318
2019 Ontario (excluding National Capital Region) 64 16 7 4 0 2 7 89 4 58
2019 Quebec (excluding National Capital Region) 52 23 10 0 5 0 10 83 6 21
2019 British Columbia 42 37 16 0 4 0 0 80 4 25
2019 Alberta 39 0 29 11 11 0 10 44 24 10
2018 National Capital Region 45 20 15 5 7 2 6 71 12 307
2018 Ontario (excluding National Capital Region) 66 21 7 2 0 0 4 91 2 52
2018 Quebec (excluding National Capital Region) 37 24 21 6 3 3 6 67 10 33
2018 British Columbia 35 43 11 6 6 0 0 78 11 19
2017 National Capital Region 35 26 14 5 6 2 12 71 13 237
2017 Ontario (excluding National Capital Region) 51 28 2 8 2 2 7 87 11 48
2017 Quebec (excluding National Capital Region) 38 29 21 0 0 0 12 76 0 27
2017 British Columbia 38 34 15 0 5 0 9 79 5 21

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 34 22 17 13 12 1 1 57 26 320
2020 Ontario (excluding National Capital Region) 29 29 16 14 10 0 2 59 25 56
2020 Quebec (excluding National Capital Region) 30 28 33 0 10 0 0 58 10 25
2020 British Columbia 15 27 25 12 17 4 0 44 30 24
2020 Alberta 9 36 18 22 9 0 7 48 33 11
2019 National Capital Region 37 28 19 9 6 0 0 66 15 319
2019 Ontario (excluding National Capital Region) 39 29 7 13 5 1 6 73 19 58
2019 Quebec (excluding National Capital Region) 43 27 10 15 5 0 0 70 20 21
2019 British Columbia 34 21 18 15 13 0 0 54 28 25
2019 Alberta 21 11 21 21 26 0 0 31 47 10
2018 National Capital Region 30 28 22 9 7 1 2 61 16 308
2018 Ontario (excluding National Capital Region) 52 13 18 6 10 0 0 65 17 53
2018 Quebec (excluding National Capital Region) 29 34 18 12 7 0 0 63 19 32
2018 British Columbia 21 38 22 12 8 0 0 58 19 18
2017 National Capital Region 24 36 18 10 8 1 3 62 20 235
2017 Ontario (excluding National Capital Region) 37 26 25 6 6 0 0 63 12 49
2017 Quebec (excluding National Capital Region) 27 29 14 19 11 0 0 56 30 27
2017 British Columbia 32 48 10 5 5 0 0 80 10 21

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 40 18 13 7 13 0 10 64 22 317
2020 Ontario (excluding National Capital Region) 32 27 12 15 8 0 6 63 25 57
2020 Quebec (excluding National Capital Region) 17 32 38 8 6 0 0 49 13 25
2020 British Columbia 37 18 8 20 17 0 0 55 37 24
2020 Alberta 23 30 18 13 9 0 7 58 23 11

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 35 28 18 9 8 1 2 64 17 319
2020 Ontario (excluding National Capital Region) 31 23 24 9 6 3 4 58 16 57
2020 Quebec (excluding National Capital Region) 16 38 22 25 0 0 0 53 25 25
2020 British Columbia 20 39 8 8 24 0 0 60 32 24
2020 Alberta 0 18 22 9 39 13 0 20 55 11
2019 National Capital Region 37 30 19 7 6 1 1 68 13 322
2019 Ontario (excluding National Capital Region) 31 31 7 12 11 2 5 66 26 58
2019 Quebec (excluding National Capital Region) 36 18 15 20 5 0 5 57 27 21
2019 British Columbia 28 35 24 9 4 0 0 63 13 25
2019 Alberta 47 21 11 0 21 0 0 68 21 10
2018 National Capital Region 37 31 15 8 3 2 3 72 12 310
2018 Ontario (excluding National Capital Region) 33 30 18 2 14 2 0 64 17 54
2018 Quebec (excluding National Capital Region) 28 25 33 6 3 0 5 56 10 33
2018 British Columbia 21 20 31 22 6 0 0 41 28 19
2017 National Capital Region 30 27 20 11 8 1 4 59 20 235
2017 Ontario (excluding National Capital Region) 20 35 26 10 7 0 2 56 17 49
2017 Quebec (excluding National Capital Region) 19 21 29 7 11 0 12 46 21 27
2017 British Columbia 18 44 14 15 9 0 0 62 24 21

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 31 28 21 11 8 1 1 59 19 316
2020 Ontario (excluding National Capital Region) 25 31 27 8 3 0 6 60 11 57
2020 Quebec (excluding National Capital Region) 12 40 31 17 0 0 0 52 17 25
2020 British Columbia 23 19 24 9 25 0 0 42 34 23
2020 Alberta 0 26 25 0 49 0 0 26 49 11
2019 National Capital Region 30 28 23 10 8 0 1 59 18 320
2019 Ontario (excluding National Capital Region) 32 38 9 7 9 2 3 74 17 58
2019 Quebec (excluding National Capital Region) 38 32 20 10 0 0 0 69 10 21
2019 British Columbia 23 31 28 13 4 0 0 54 17 25
2019 Alberta 37 21 21 0 21 0 0 58 21 10
2018 National Capital Region 27 30 22 12 5 1 3 59 18 310
2018 Ontario (excluding National Capital Region) 36 37 14 2 11 0 0 73 13 54
2018 Quebec (excluding National Capital Region) 32 23 26 8 6 0 5 58 15 33
2018 British Columbia 15 32 31 17 6 0 0 47 22 19
2017 National Capital Region 25 29 22 11 9 1 4 56 21 236
2017 Ontario (excluding National Capital Region) 26 41 16 10 5 0 2 68 15 49
2017 Quebec (excluding National Capital Region) 34 21 26 4 7 0 8 60 12 27
2017 British Columbia 14 28 29 24 5 0 0 42 29 21

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 32 31 18 11 7 1 1 63 18 318
2020 Ontario (excluding National Capital Region) 35 29 24 5 5 0 2 65 11 56
2020 Quebec (excluding National Capital Region) 20 47 17 17 0 0 0 66 17 25
2020 British Columbia 21 33 8 8 25 0 4 56 35 24
2020 Alberta 7 27 30 0 35 0 0 34 35 11
2019 National Capital Region 31 30 23 7 7 1 1 63 14 321
2019 Ontario (excluding National Capital Region) 43 21 13 9 11 0 3 67 20 58
2019 Quebec (excluding National Capital Region) 52 4 40 5 0 0 0 55 5 21
2019 British Columbia 23 43 12 9 13 0 0 66 22 25
2019 Alberta 47 31 0 0 21 0 0 79 21 10
2018 National Capital Region 33 30 19 10 5 0 2 65 15 307
2018 Ontario (excluding National Capital Region) 56 21 9 4 11 0 0 77 14 54
2018 Quebec (excluding National Capital Region) 35 27 30 3 3 0 3 63 6 33
2018 British Columbia 20 29 28 18 6 0 0 49 24 19
2017 National Capital Region 30 31 18 9 7 1 3 64 17 236
2017 Ontario (excluding National Capital Region) 41 26 14 10 7 0 2 68 17 49
2017 Quebec (excluding National Capital Region) 30 21 22 12 7 0 7 55 21 27
2017 British Columbia 33 19 14 29 5 0 0 52 34 21

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 44 23 15 8 8 1 1 68 17 317
2020 Ontario (excluding National Capital Region) 36 24 15 11 9 0 6 63 21 57
2020 Quebec (excluding National Capital Region) 39 23 26 12 0 0 0 62 12 25
2020 British Columbia 23 45 8 16 8 0 0 67 24 24
2020 Alberta 0 35 30 9 26 0 0 35 35 11
2019 National Capital Region 44 24 16 7 6 2 1 70 14 320
2019 Ontario (excluding National Capital Region) 50 4 18 6 19 0 3 56 25 57
2019 Quebec (excluding National Capital Region) 47 23 15 5 10 0 0 70 15 21
2019 British Columbia 48 28 11 0 13 0 0 76 13 25
2019 Alberta 47 31 11 0 11 0 0 79 11 10

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 31 30 20 9 8 1 1 62 18 319
2020 Ontario (excluding National Capital Region) 40 18 24 7 9 0 3 59 16 57
2020 Quebec (excluding National Capital Region) 31 42 20 6 0 0 0 74 6 25
2020 British Columbia 26 23 26 4 17 0 4 51 22 24
2020 Alberta 22 0 52 9 18 0 0 22 26 11

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 36 27 18 9 8 2 1 64 17 320
2020 Ontario (excluding National Capital Region) 34 28 21 9 8 0 0 62 17 56
2020 Quebec (excluding National Capital Region) 21 29 20 21 8 0 0 51 29 25
2020 British Columbia 26 25 11 13 25 0 0 51 38 24
2020 Alberta 0 18 22 18 42 0 0 18 60 11
2019 National Capital Region 37 33 18 6 5 1 1 70 11 319
2019 Ontario (excluding National Capital Region) 36 38 7 8 5 0 6 78 14 57
2019 Quebec (excluding National Capital Region) 48 32 10 10 0 0 0 80 10 21
2019 British Columbia 31 37 0 20 13 0 0 67 33 25
2019 Alberta 18 50 11 0 21 0 0 68 21 10
2018 National Capital Region 38 32 13 12 4 0 2 71 16 307
2018 Ontario (excluding National Capital Region) 42 33 10 10 2 0 2 77 12 54
2018 Quebec (excluding National Capital Region) 30 37 22 6 3 0 3 69 9 33
2018 British Columbia 20 42 17 22 0 0 0 61 22 19
2017 National Capital Region 34 32 19 9 3 1 3 68 12 236
2017 Ontario (excluding National Capital Region) 45 23 10 8 7 2 4 73 17 49
2017 Quebec (excluding National Capital Region) 38 21 18 19 0 0 4 61 19 27
2017 British Columbia 30 28 23 15 5 0 0 57 20 21

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 44 20 18 7 9 1 2 66 15 320
2020 Ontario (excluding National Capital Region) 38 21 18 10 7 0 6 63 18 57
2020 Quebec (excluding National Capital Region) 37 23 27 8 4 0 0 61 12 24
2020 British Columbia 32 21 22 16 8 0 0 54 24 24
2020 Alberta 13 26 13 9 39 0 0 39 48 11
2019 National Capital Region 57 25 12 2 2 0 2 83 4 319
2019 Ontario (excluding National Capital Region) 53 18 12 10 2 0 5 75 13 58
2019 Quebec (excluding National Capital Region) 48 27 0 20 0 0 5 79 21 21
2019 British Columbia 54 20 17 9 0 0 0 74 9 25
2019 Alberta 58 21 0 11 11 0 0 79 21 10
2018 National Capital Region 54 24 10 6 3 1 3 81 9 307
2018 Ontario (excluding National Capital Region) 46 26 11 13 4 0 0 72 17 54
2018 Quebec (excluding National Capital Region) 60 22 12 0 0 0 5 87 0 32
2018 British Columbia 50 23 22 6 0 0 0 72 6 19
2017 National Capital Region 53 22 15 4 5 0 2 76 8 237
2017 Ontario (excluding National Capital Region) 55 22 17 5 0 0 2 78 5 49
2017 Quebec (excluding National Capital Region) 41 18 26 4 4 0 8 64 8 27
2017 British Columbia 58 24 18 0 0 0 0 82 0 22

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 34 31 19 6 9 0 1 66 15 320
2020 Ontario (excluding National Capital Region) 32 26 21 14 7 0 0 58 21 57
2020 Quebec (excluding National Capital Region) 30 22 36 8 4 0 0 52 12 25
2020 British Columbia 8 21 42 4 24 0 0 30 29 24
2020 Alberta 13 9 23 22 34 0 0 22 55 11

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 65 15 7 2 5 1 5 85 8 318
2020 Ontario (excluding National Capital Region) 49 23 12 3 9 0 4 75 12 57
2020 Quebec (excluding National Capital Region) 58 15 22 4 0 0 0 74 4 25
2020 British Columbia 45 38 4 9 0 4 0 87 9 23
2020 Alberta 39 39 13 0 9 0 0 78 9 11
2019 National Capital Region 75 11 4 0 2 1 6 93 3 319
2019 Ontario (excluding National Capital Region) 67 15 5 4 2 0 7 89 6 58
2019 Quebec (excluding National Capital Region) 62 19 5 0 0 0 14 94 0 21
2019 British Columbia 76 13 3 0 0 0 7 96 0 25
2019 Alberta 68 21 0 0 0 0 11 100 0 10
2018 National Capital Region 68 16 6 2 1 0 7 90 3 308
2018 Ontario (excluding National Capital Region) 68 9 7 2 3 0 10 86 6 54
2018 Quebec (excluding National Capital Region) 69 17 6 3 0 0 5 91 3 33
2018 British Columbia 76 13 11 0 0 0 0 89 0 19

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 70 10 6 3 5 2 4 86 8 318
2020 Ontario (excluding National Capital Region) 64 15 3 7 5 3 4 85 13 57
2020 Quebec (excluding National Capital Region) 63 7 6 20 4 0 0 70 24 24
2020 British Columbia 64 32 0 4 0 0 0 96 4 24
2020 Alberta 67 10 0 0 10 0 14 89 11 10
2019 National Capital Region 72 11 5 4 3 0 5 88 7 320
2019 Ontario (excluding National Capital Region) 61 9 13 4 7 0 7 75 12 58
2019 Quebec (excluding National Capital Region) 64 10 10 10 5 0 0 75 15 21
2019 British Columbia 76 12 4 0 3 0 4 92 3 25
2019 Alberta 58 21 0 21 0 0 0 79 21 10
2018 National Capital Region 70 11 6 4 3 0 5 86 8 309
2018 Ontario (excluding National Capital Region) 65 8 10 6 5 2 4 78 11 54
2018 Quebec (excluding National Capital Region) 65 15 5 3 7 0 5 84 11 33
2018 British Columbia 73 17 0 10 0 0 0 90 10 19
2017 National Capital Region 70 14 3 4 3 1 5 89 8 237
2017 Ontario (excluding National Capital Region) 62 16 7 9 5 0 2 80 14 49
2017 Quebec (excluding National Capital Region) 45 15 4 18 15 0 3 61 35 27
2017 British Columbia 73 14 8 5 0 0 0 88 5 22

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 62 21 9 3 3 1 3 86 5 320
2020 Ontario (excluding National Capital Region) 53 20 10 5 7 3 3 77 12 57
2020 Quebec (excluding National Capital Region) 48 27 10 15 0 0 0 75 15 25
2020 British Columbia 50 46 4 0 0 0 0 96 0 24
2020 Alberta 7 45 30 0 18 0 0 52 18 11
2019 National Capital Region 54 29 9 2 3 0 2 85 5 319
2019 Ontario (excluding National Capital Region) 47 16 21 11 0 0 5 67 11 57
2019 Quebec (excluding National Capital Region) 62 24 14 0 0 0 0 86 0 21
2019 British Columbia 41 50 9 0 0 0 0 91 0 25
2019 Alberta 50 19 21 10 0 0 0 69 10 10
2018 National Capital Region 54 26 11 3 4 0 2 82 7 307
2018 Ontario (excluding National Capital Region) 50 29 10 3 4 2 2 83 7 54
2018 Quebec (excluding National Capital Region) 48 29 6 9 6 0 3 79 15 33
2018 British Columbia 25 48 14 13 0 0 0 73 13 19
2017 National Capital Region 53 27 8 5 2 0 4 84 7 236
2017 Ontario (excluding National Capital Region) 44 37 9 6 5 0 0 81 11 49
2017 Quebec (excluding National Capital Region) 22 30 18 18 12 0 0 52 29 27
2017 British Columbia 49 37 14 0 0 0 0 86 0 22

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 61 15 10 6 6 0 2 78 12 319
2020 Ontario (excluding National Capital Region) 53 23 8 9 8 0 0 76 17 57
2020 Quebec (excluding National Capital Region) 69 3 10 14 4 0 0 73 18 24
2020 British Columbia 42 37 4 13 4 0 0 80 17 24
2020 Alberta 43 48 0 0 9 0 0 91 9 11
2019 National Capital Region 62 18 8 5 5 0 3 83 10 318
2019 Ontario (excluding National Capital Region) 55 14 11 4 13 0 3 72 17 58
2019 Quebec (excluding National Capital Region) 84 0 5 5 5 0 0 84 11 20
2019 British Columbia 60 20 9 0 12 0 0 79 12 25
2019 Alberta 58 11 21 0 0 0 10 76 0 10
2018 National Capital Region 58 21 10 4 4 1 2 81 9 306
2018 Ontario (excluding National Capital Region) 52 17 14 10 5 2 0 70 15 52
2018 Quebec (excluding National Capital Region) 62 21 3 6 6 0 3 84 13 33
2018 British Columbia 35 22 14 23 6 0 0 57 28 19
2017 National Capital Region 57 19 7 7 4 0 4 80 12 237
2017 Ontario (excluding National Capital Region) 50 32 4 4 5 2 2 86 9 49
2017 Quebec (excluding National Capital Region) 48 22 4 11 12 0 3 73 23 27
2017 British Columbia 45 36 14 5 0 0 0 81 5 22

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 56 9 6 2 1 0 26 87 5 319
2020 Ontario (excluding National Capital Region) 52 7 8 1 0 0 32 87 2 57
2020 Quebec (excluding National Capital Region) 42 11 18 4 10 0 15 63 17 25
2020 British Columbia 60 32 0 0 0 0 8 100 0 24
2020 Alberta 32 18 0 0 0 0 51 100 0 11
2019 National Capital Region 59 11 4 2 1 1 23 91 5 317
2019 Ontario (excluding National Capital Region) 58 13 2 4 2 0 21 91 7 58
2019 Quebec (excluding National Capital Region) 60 15 14 0 0 0 10 84 0 21
2019 British Columbia 72 13 0 0 0 0 15 100 0 25
2019 Alberta 48 0 0 0 11 0 42 82 18 10
2018 National Capital Region 56 9 6 3 1 0 25 87 6 307
2018 Ontario (excluding National Capital Region) 52 11 8 4 0 2 23 85 5 53
2018 Quebec (excluding National Capital Region) 47 6 15 0 0 0 32 77 0 33
2018 British Columbia 47 31 5 7 0 0 9 86 8 19
2017 National Capital Region 47 10 6 3 2 0 32 84 8 237
2017 Ontario (excluding National Capital Region) 46 28 9 5 0 0 12 84 6 49
2017 Quebec (excluding National Capital Region) 30 7 0 14 0 0 49 74 26 27
2017 British Columbia 42 31 0 0 0 0 27 100 0 22

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 75 12 5 1 1 0 5 92 3 320
2020 Ontario (excluding National Capital Region) 50 28 9 9 2 0 3 80 11 57
2020 Quebec (excluding National Capital Region) 55 26 15 4 0 0 0 81 4 25
2020 British Columbia 55 33 4 4 4 0 0 87 8 24
2020 Alberta 7 26 14 13 18 0 22 43 39 11
2019 National Capital Region 68 15 8 1 1 1 7 89 3 318
2019 Ontario (excluding National Capital Region) 51 24 15 3 0 0 7 81 4 56
2019 Quebec (excluding National Capital Region) 69 20 10 0 0 0 0 90 0 21
2019 British Columbia 50 21 21 0 9 0 0 70 9 25
2019 Alberta 58 31 0 0 0 0 10 100 0 10
2018 National Capital Region 65 16 6 3 2 0 7 88 5 307
2018 Ontario (excluding National Capital Region) 48 24 17 4 4 2 2 75 8 54
2018 Quebec (excluding National Capital Region) 59 23 12 3 0 0 3 84 3 33
2018 British Columbia 29 32 24 6 6 0 5 64 12 19
2017 National Capital Region 64 11 8 3 4 0 10 84 7 236
2017 Ontario (excluding National Capital Region) 60 16 15 6 0 0 2 78 6 48
2017 Quebec (excluding National Capital Region) 55 19 7 8 4 0 7 80 12 27
2017 British Columbia 50 27 14 5 0 0 4 80 5 22

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 72 12 6 3 3 1 4 88 6 320
2020 Ontario (excluding National Capital Region) 76 10 12 0 2 0 0 87 2 57
2020 Quebec (excluding National Capital Region) 56 18 17 3 6 0 0 74 9 25
2020 British Columbia 70 26 0 0 0 0 4 100 0 24
2020 Alberta 47 32 13 0 0 0 9 86 0 11
2019 National Capital Region 75 12 4 2 2 0 5 92 4 319
2019 Ontario (excluding National Capital Region) 75 7 10 2 0 0 7 88 2 58
2019 Quebec (excluding National Capital Region) 76 24 0 0 0 0 0 100 0 21
2019 British Columbia 68 14 9 4 0 0 4 86 4 25
2019 Alberta 82 0 8 0 0 10 0 91 0 10
2018 National Capital Region 71 10 3 4 3 1 7 88 8 308
2018 Ontario (excluding National Capital Region) 78 7 2 8 6 0 0 84 14 53
2018 Quebec (excluding National Capital Region) 67 3 9 9 6 0 5 74 16 33
2018 British Columbia 63 20 5 6 7 0 0 83 13 19
2017 National Capital Region 61 15 7 3 5 1 8 83 9 236
2017 Ontario (excluding National Capital Region) 60 21 6 2 9 0 2 83 11 49
2017 Quebec (excluding National Capital Region) 63 14 7 4 8 4 0 80 12 27
2017 British Columbia 81 14 0 0 0 5 0 100 0 22

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 46 29 12 7 3 1 2 77 10 318
2020 Ontario (excluding National Capital Region) 40 34 17 3 4 2 0 75 8 57
2020 Quebec (excluding National Capital Region) 42 24 20 10 0 0 4 69 10 25
2020 British Columbia 45 29 4 9 4 0 9 81 14 23
2020 Alberta 26 34 13 0 18 0 9 67 19 11
2019 National Capital Region 57 21 12 4 2 0 3 80 7 319
2019 Ontario (excluding National Capital Region) 59 20 12 4 2 0 4 82 6 58
2019 Quebec (excluding National Capital Region) 70 20 5 5 0 0 0 90 5 21
2019 British Columbia 50 43 3 4 0 0 0 92 4 25
2019 Alberta 53 21 8 10 8 0 0 74 18 10
2018 National Capital Region 54 22 14 4 2 0 4 79 6 309
2018 Ontario (excluding National Capital Region) 54 30 8 4 2 2 0 85 6 53
2018 Quebec (excluding National Capital Region) 47 28 14 5 0 0 6 80 6 33
2018 British Columbia 51 15 18 17 0 0 0 65 17 19
2017 National Capital Region 51 26 12 4 4 1 4 80 7 237
2017 Ontario (excluding National Capital Region) 55 24 14 4 0 0 2 81 4 49
2017 Quebec (excluding National Capital Region) 56 14 15 11 0 0 4 73 12 27
2017 British Columbia 50 28 19 0 0 0 4 80 0 22

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 26 34 23 11 6 0 0 61 17 319
2020 Ontario (excluding National Capital Region) 27 26 30 10 7 0 0 52 18 57
2020 Quebec (excluding National Capital Region) 21 31 35 4 10 0 0 52 13 25
2020 British Columbia 24 33 18 16 8 0 0 58 24 24
2020 Alberta 0 30 30 14 25 0 0 30 39 11

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 14 30 30 19 7 0 0 44 26 318
2020 Ontario (excluding National Capital Region) 19 26 34 18 3 0 0 45 21 57
2020 Quebec (excluding National Capital Region) 12 20 61 8 0 0 0 31 8 25
2020 British Columbia 8 29 37 17 8 0 0 37 25 24
2020 Alberta 0 26 18 39 18 0 0 26 57 11
2019 National Capital Region 17 32 35 12 3 0 0 50 15 321
2019 Ontario (excluding National Capital Region) 15 41 29 8 5 2 0 57 13 58
2019 Quebec (excluding National Capital Region) 26 24 45 0 5 0 0 50 5 21
2019 British Columbia 12 36 44 8 0 0 0 48 8 25
2019 Alberta 11 58 11 11 11 0 0 68 21 10
2018 National Capital Region 16 32 33 14 4 0 0 49 19 308
2018 Ontario (excluding National Capital Region) 26 31 28 12 3 0 0 57 15 53
2018 Quebec (excluding National Capital Region) 19 25 37 19 0 0 0 44 19 33
2018 British Columbia 11 40 31 18 0 0 0 51 18 19
2017 National Capital Region 12 31 34 18 6 0 0 43 24 237
2017 Ontario (excluding National Capital Region) 20 36 31 6 6 0 0 57 13 49
2017 Quebec (excluding National Capital Region) 8 19 51 18 0 0 4 28 19 27
2017 British Columbia 18 37 45 0 0 0 0 55 0 22

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 13 23 37 17 11 0 0 28 36 319
2020 Ontario (excluding National Capital Region) 9 23 34 27 7 0 0 34 33 57
2020 Quebec (excluding National Capital Region) 4 10 66 12 8 0 0 20 14 25
2020 British Columbia 16 24 40 20 0 0 0 20 40 24
2020 Alberta 48 9 43 0 0 0 0 0 57 11
2019 National Capital Region 7 20 39 19 15 0 0 34 27 318
2019 Ontario (excluding National Capital Region) 11 11 34 32 10 0 2 43 22 58
2019 Quebec (excluding National Capital Region) 14 5 46 16 19 0 0 35 19 21
2019 British Columbia 8 17 40 35 0 0 0 35 25 25
2019 Alberta 29 19 31 10 11 0 0 21 48 10
2018 National Capital Region 8 18 39 21 13 0 1 34 26 306
2018 Ontario (excluding National Capital Region) 9 13 38 27 13 0 0 40 22 53
2018 Quebec (excluding National Capital Region) 6 13 37 22 21 0 0 43 19 33
2018 British Columbia 6 28 45 11 10 0 0 21 34 19
2017 National Capital Region 6 20 39 22 12 0 2 34 26 235
2017 Ontario (excluding National Capital Region) 4 22 32 28 10 4 0 39 28 49
2017 Quebec (excluding National Capital Region) 4 18 56 8 15 0 0 23 21 27
2017 British Columbia 0 14 37 44 5 0 0 49 14 22

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 37 38 13 7 4 1 0 75 11 319
2020 Ontario (excluding National Capital Region) 50 25 22 3 0 0 0 75 3 56
2020 Quebec (excluding National Capital Region) 22 63 15 0 0 0 0 85 0 25
2020 British Columbia 32 25 24 14 4 0 0 57 19 24
2020 Alberta 10 62 10 10 10 0 0 71 19 10
2019 National Capital Region 34 36 16 7 3 5 0 73 10 321
2019 Ontario (excluding National Capital Region) 48 26 11 10 6 0 0 73 15 58
2019 Quebec (excluding National Capital Region) 30 50 10 0 10 0 0 80 10 21
2019 British Columbia 23 49 9 11 4 4 0 75 16 25
2019 Alberta 50 50 0 0 0 0 0 100 0 10
2018 National Capital Region 34 38 12 6 5 4 1 76 11 308
2018 Ontario (excluding National Capital Region) 49 26 14 7 5 0 0 75 11 54
2018 Quebec (excluding National Capital Region) 18 61 9 9 0 3 0 81 9 33
2018 British Columbia 16 51 15 11 7 0 0 67 18 19
2017 National Capital Region 20 45 18 6 4 7 0 69 11 237
2017 Ontario (excluding National Capital Region) 32 35 15 11 5 3 0 69 16 48
2017 Quebec (excluding National Capital Region) 11 48 26 0 11 4 0 61 12 27
2017 British Columbia 23 42 27 4 4 0 0 65 8 22

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 34 25 15 16 6 4 0 62 23 316
2020 Ontario (excluding National Capital Region) 22 37 21 11 9 0 0 59 20 56
2020 Quebec (excluding National Capital Region) 31 39 26 4 0 0 0 70 4 25
2020 British Columbia 16 29 24 17 8 6 0 47 27 24
2020 Alberta 0 36 13 9 35 7 0 39 47 11

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 36 26 12 13 8 4 1 65 22 317
2020 Ontario (excluding National Capital Region) 35 22 17 18 8 1 0 57 26 56
2020 Quebec (excluding National Capital Region) 33 33 20 4 10 0 0 66 13 25
2020 British Columbia 37 24 10 16 8 0 4 64 25 24
2020 Alberta 34 30 22 5 9 0 0 64 14 11

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 42 26 16 5 6 4 1 72 12 318
2020 Ontario (excluding National Capital Region) 41 29 15 4 3 5 3 76 8 56
2020 Quebec (excluding National Capital Region) 50 28 14 4 4 0 0 78 8 24
2020 British Columbia 42 36 4 8 0 10 0 87 9 24
2020 Alberta 34 40 18 0 9 0 0 74 9 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 29 29 16 12 11 3 0 60 23 320
2020 Ontario (excluding National Capital Region) 24 32 28 2 9 4 2 59 11 56
2020 Quebec (excluding National Capital Region) 27 45 10 15 4 0 0 72 19 25
2020 British Columbia 16 38 19 11 12 4 0 57 24 24
2020 Alberta 0 43 5 26 25 0 0 43 51 11
2019 National Capital Region 28 33 20 9 8 2 1 62 17 322
2019 Ontario (excluding National Capital Region) 30 31 2 25 9 3 0 63 35 58
2019 Quebec (excluding National Capital Region) 26 19 24 10 20 0 0 45 31 21
2019 British Columbia 20 44 12 15 9 0 0 64 24 25
2019 Alberta 40 29 0 21 11 0 0 68 32 10
2018 National Capital Region 30 32 16 13 6 3 1 64 19 307
2018 Ontario (excluding National Capital Region) 35 26 19 8 11 1 0 62 19 54
2018 Quebec (excluding National Capital Region) 19 44 10 14 13 0 0 63 27 33
2018 British Columbia 21 34 21 24 0 0 0 55 24 19
2017 National Capital Region 16 33 26 14 7 3 0 51 22 236
2017 Ontario (excluding National Capital Region) 22 41 9 21 5 3 0 65 26 49
2017 Quebec (excluding National Capital Region) 7 29 15 34 15 0 0 37 49 27
2017 British Columbia 18 38 18 22 4 0 0 56 26 22

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 36 36 12 9 7 0 0 72 16 319
2020 Ontario (excluding National Capital Region) 25 43 12 18 2 0 0 69 20 56
2020 Quebec (excluding National Capital Region) 23 47 15 15 0 0 0 70 15 25
2020 British Columbia 19 35 8 26 8 4 0 56 36 24
2020 Alberta 0 22 18 36 25 0 0 22 61 11

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 35 30 12 12 11 1 0 65 23 318
2020 Ontario (excluding National Capital Region) 21 34 16 14 16 0 0 55 30 56
2020 Quebec (excluding National Capital Region) 12 39 22 23 4 0 0 51 27 24
2020 British Columbia 19 31 8 16 21 4 0 52 39 24
2020 Alberta 0 22 0 14 64 0 0 22 78 11

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 37 32 15 8 6 0 1 70 14 315
2020 Ontario (excluding National Capital Region) 32 35 26 5 2 0 0 67 7 55
2020 Quebec (excluding National Capital Region) 18 48 30 4 0 0 0 66 4 23
2020 British Columbia 21 37 17 11 14 0 0 58 26 24
2020 Alberta 0 22 25 53 0 0 0 22 53 11

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 44 30 14 3 5 1 3 77 8 316
2020 Ontario (excluding National Capital Region) 38 35 18 7 0 2 0 75 7 56
2020 Quebec (excluding National Capital Region) 33 46 21 0 0 0 0 79 0 25
2020 British Columbia 24 45 8 4 10 4 4 75 16 24
2020 Alberta 0 61 30 9 0 0 0 61 9 11

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 78 16 3 0 0 1 1 96 1 317
2020 Ontario (excluding National Capital Region) 81 10 8 0 0 0 0 92 0 56
2020 Quebec (excluding National Capital Region) 61 30 10 0 0 0 0 90 0 25
2020 British Columbia 43 34 4 0 0 14 4 95 0 24
2020 Alberta 51 40 0 0 0 9 0 100 0 11

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 49 34 8 4 2 3 1 86 6 318
2020 Ontario (excluding National Capital Region) 59 31 8 2 0 0 0 90 2 56
2020 Quebec (excluding National Capital Region) 50 34 16 0 0 0 0 84 0 25
2020 British Columbia 32 46 14 4 0 4 0 81 4 24
2020 Alberta 18 43 18 13 9 0 0 61 22 11

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 49 25 9 11 5 2 0 75 16 319
2020 Ontario (excluding National Capital Region) 47 26 8 13 2 2 3 76 15 57
2020 Quebec (excluding National Capital Region) 32 47 13 4 4 0 0 79 8 25
2020 British Columbia 45 35 0 12 8 0 0 80 20 24
2020 Alberta 26 38 22 5 9 0 0 64 14 11

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 39 28 10 7 13 2 1 69 21 320
2020 Ontario (excluding National Capital Region) 39 15 15 19 12 0 0 55 31 57
2020 Quebec (excluding National Capital Region) 29 34 30 3 4 0 0 63 7 25
2020 British Columbia 24 20 27 17 12 0 0 44 29 24
2020 Alberta 0 36 0 30 34 0 0 36 64 11

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 19 47 8 20 3 3 0 68 23 76
2019 National Capital Region 27 43 9 11 7 1 2 72 19 65

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 94 6 76

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 9 35 11 32 13 0 0 44 45 71
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 8 92 317
2020 Ontario (excluding National Capital Region) 17 83 57
2020 Quebec (excluding National Capital Region) 4 96 25
2020 British Columbia 12 88 23
2020 Alberta 14 86 11

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 12 88 317
2020 Ontario (excluding National Capital Region) 23 77 57
2020 Quebec (excluding National Capital Region) 24 76 25
2020 British Columbia 12 88 23
2020 Alberta 9 91 11
2019 National Capital Region 16 84 322
2019 Ontario (excluding National Capital Region) 20 80 58
2019 Quebec (excluding National Capital Region) 10 90 21
2019 British Columbia 11 89 25
2019 Alberta 11 89 10
2017 National Capital Region 13 87 236
2017 Ontario (excluding National Capital Region) 25 75 49
2017 Quebec (excluding National Capital Region) 18 82 27
2014 National Capital Region 17 83 283
2014 Ontario (excluding National Capital Region) 13 87 67

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 57 43 38
2020 Ontario (excluding National Capital Region) 79 21 13

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 74 26 38
2020 Ontario (excluding National Capital Region) 85 15 13
2019 National Capital Region 89 11 49
2019 Ontario (excluding National Capital Region) 82 18 12
2017 National Capital Region 74 26 33
2017 Ontario (excluding National Capital Region) 84 16 12
2014 National Capital Region 87 13 50

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 31 38 11 6 11 0 3 72 17 27
2020 Ontario (excluding National Capital Region) 35 39 16 0 9 0 0 75 9 11
2019 National Capital Region 51 27 15 5 3 0 0 78 7 43
2017 National Capital Region 47 39 0 13 0 0 0 87 13 25
2017 Ontario (excluding National Capital Region) 46 21 11 10 12 0 0 67 22 10
2014 National Capital Region 55 32 9 2 0 2 0 88 2 43

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 47 25 11 7 5 2 3 76 13 317
2020 Ontario (excluding National Capital Region) 51 27 9 5 3 3 3 82 9 57
2020 Quebec (excluding National Capital Region) 39 38 15 8 0 0 0 77 8 25
2020 British Columbia 46 30 11 9 4 0 0 76 13 23
2020 Alberta 30 16 27 9 18 0 0 47 26 11
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 18 63 17 2 78 22 320
2020 Ontario (excluding National Capital Region) 9 46 40 5 84 16 57
2020 Quebec (excluding National Capital Region) 24 61 15 0 71 29 25
2020 British Columbia 34 46 20 0 57 43 24
2020 Alberta 0 95 5 0 100 0 11

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 National Capital Region 44 56 58

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 24 25 17 15 14 2 2 51 30 58

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 20 17 6 22 22 0 14 43 51 58

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 National Capital Region 50 16 9 5 6 4 12 77 13 320
2020 Ontario (excluding National Capital Region) 49 12 8 6 6 3 15 75 15 57
2020 Quebec (excluding National Capital Region) 42 15 13 6 4 6 13 71 13 25
2020 British Columbia 27 19 15 16 4 8 10 56 25 24
2020 Alberta 30 26 0 9 0 0 35 87 13 11
2019 National Capital Region 46 17 12 7 8 1 8 70 17 321
2019 Ontario (excluding National Capital Region) 57 7 7 7 13 2 8 71 22 58
2019 Quebec (excluding National Capital Region) 36 20 19 5 0 0 19 70 6 21
2019 British Columbia 47 17 16 8 9 3 0 66 18 24
2019 Alberta 29 21 19 0 11 0 21 63 13 10
2018 National Capital Region 47 13 8 8 9 3 13 71 19 309
2018 Ontario (excluding National Capital Region) 63 4 10 5 2 2 13 79 8 54
2018 Quebec (excluding National Capital Region) 42 15 18 13 0 5 7 65 15 33
2018 British Columbia 59 6 14 17 0 0 5 68 17 19
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