2020 Public Service Employee Survey Results for Courts Administration Service by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 43 5 16 3 0 0 76 18 375
2020 Term 42 42 3 6 6 0 1 85 12 55

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 71 21 5 2 2 0 0 92 3 374
2020 Term 82 14 0 2 1 0 1 97 3 54
2017 Indeterminate (permanent) 67 26 3 2 2 0 1 93 4 295
2017 Term 78 17 2 0 0 0 3 98 0 41
2014 Indeterminate (permanent) 56 31 7 3 1 1 1 89 4 360
2014 Term 89 7 0 0 4 0 0 96 4 27
2014 Casual 74 0 7 13 7 0 0 74 20 15
2014 Student 46 23 15 8 0 0 8 75 8 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 35 10 16 4 0 0 71 20 376
2020 Term 49 22 12 6 9 0 1 73 15 55
2019 Indeterminate (permanent) 44 34 5 12 5 0 0 78 16 351
2019 Term 57 35 0 4 4 0 0 92 8 52
2017 Indeterminate (permanent) 38 37 10 9 5 0 0 76 14 297
2017 Term 49 33 5 13 0 0 0 83 13 41
2014 Indeterminate (permanent) 40 39 7 11 4 0 0 79 14 358
2014 Term 43 35 6 12 4 0 0 78 16 27
2014 Casual 51 21 7 21 0 0 0 72 21 14
2014 Student 54 31 15 0 0 0 0 85 0 13

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 40 13 12 5 0 0 69 18 377
2020 Term 37 35 16 6 5 0 1 73 11 54
2019 Indeterminate (permanent) 28 38 13 13 7 0 1 67 20 351
2019 Term 45 39 6 6 2 2 0 86 8 52
2018 Indeterminate (permanent) 28 40 10 13 7 0 1 69 21 349
2018 Term 47 40 5 2 6 0 0 88 8 53
2018 Casual 27 63 0 0 9 0 0 91 9 13
2018 Student 36 57 0 7 0 0 0 93 7 14
2017 Indeterminate (permanent) 25 37 14 14 9 0 0 62 24 297
2017 Term 48 31 11 9 0 0 0 80 9 41
2014 Indeterminate (permanent) 16 30 19 20 15 0 0 46 35 359
2014 Term 24 42 7 17 10 0 0 66 27 27
2014 Casual 34 20 20 7 13 0 6 58 21 15
2014 Student 15 54 15 8 0 0 8 75 8 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 35 10 13 5 0 0 72 18 374
2020 Term 51 19 17 9 1 0 1 71 11 55
2019 Indeterminate (permanent) 43 38 9 7 2 0 1 82 10 350
2019 Term 59 36 0 5 0 0 0 95 5 52
2017 Indeterminate (permanent) 39 43 8 6 4 0 0 82 10 295
2017 Term 52 31 5 12 0 0 0 83 12 41
2014 Indeterminate (permanent) 31 44 15 7 2 1 0 76 9 360
2014 Term 41 41 14 4 0 0 0 83 4 27
2014 Casual 40 33 6 20 0 0 0 74 20 15
2014 Student 54 38 8 0 0 0 0 92 0 13

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 30 14 11 6 0 0 68 17 376
2020 Term 46 29 7 11 6 0 1 75 18 55
2019 Indeterminate (permanent) 41 33 12 9 6 0 0 74 14 353
2019 Term 63 23 4 8 0 0 2 87 8 51
2018 Indeterminate (permanent) 45 30 10 8 6 1 0 76 14 352
2018 Term 55 31 4 3 5 1 0 87 9 53
2018 Casual 26 55 0 0 9 0 9 90 10 13
2018 Student 71 21 0 0 0 0 7 100 0 14
2017 Indeterminate (permanent) 38 35 12 9 5 0 1 73 14 297
2017 Term 55 19 12 9 3 3 0 75 12 41
2014 Indeterminate (permanent) 27 31 22 10 7 1 2 60 18 360
2014 Term 32 32 16 6 3 10 0 71 11 27
2014 Casual 55 39 7 0 0 0 0 93 0 15
2014 Student 31 31 23 0 8 0 8 67 8 13

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 40 12 7 4 0 0 77 11 377
2020 Term 54 26 11 4 4 0 1 81 8 55
2019 Indeterminate (permanent) 41 39 12 4 4 0 0 80 8 354
2019 Term 71 25 2 2 0 0 0 96 2 52
2018 Indeterminate (permanent) 39 39 13 5 4 0 0 78 9 350
2018 Term 64 29 2 2 3 0 0 93 4 53
2018 Casual 28 44 9 9 9 0 0 72 19 13
2018 Student 7 79 7 7 0 0 0 86 7 14
2017 Indeterminate (permanent) 27 52 11 5 5 0 0 79 10 296
2017 Term 48 45 6 0 0 0 0 94 0 41
2014 Indeterminate (permanent) 25 46 15 10 5 0 0 71 15 360
2014 Term 47 36 7 7 3 0 0 82 11 27
2014 Casual 47 27 26 0 0 0 0 74 0 15
2014 Student 23 38 31 8 0 0 0 62 8 13

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 35 14 12 9 0 1 64 21 376
2020 Term 50 19 13 10 6 0 1 71 16 55
2019 Indeterminate (permanent) 30 35 14 13 8 0 1 65 21 354
2019 Term 62 26 6 0 2 5 0 92 2 52
2018 Indeterminate (permanent) 33 32 14 13 8 0 1 65 21 352
2018 Term 44 27 10 2 6 5 6 80 9 53
2018 Casual 40 32 19 0 9 0 0 72 9 13
2018 Student 43 43 7 7 0 0 0 86 7 14
2017 Indeterminate (permanent) 23 37 19 12 9 0 0 60 21 297
2017 Term 46 34 10 8 0 3 0 82 8 41
2014 Indeterminate (permanent) 20 33 15 17 14 0 0 54 31 360
2014 Term 32 51 7 6 3 0 0 83 10 26
2014 Casual 54 40 0 6 0 0 0 94 6 15
2014 Student 15 69 15 0 0 0 0 85 0 13

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 45 14 7 4 0 0 75 11 376
2020 Term 52 25 8 10 4 0 1 78 14 55
2019 Indeterminate (permanent) 35 37 12 11 4 0 0 72 15 354
2019 Term 50 37 9 2 0 2 0 89 2 52
2018 Indeterminate (permanent) 34 41 14 8 4 0 0 75 12 352
2018 Term 50 35 9 3 3 0 0 85 6 53
2018 Casual 28 53 9 9 0 0 0 81 9 13
2018 Student 29 64 0 7 0 0 0 93 7 14
2017 Indeterminate (permanent) 29 42 17 7 4 0 0 71 12 297
2017 Term 48 40 5 8 0 0 0 87 8 41

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 36 11 2 2 0 0 84 5 376
2020 Term 64 22 6 5 1 0 1 88 6 55
2019 Indeterminate (permanent) 54 33 7 4 2 0 0 87 6 350
2019 Term 77 18 5 0 0 0 0 95 0 52
2018 Indeterminate (permanent) 51 36 8 2 1 1 0 89 3 352
2018 Term 61 33 3 0 3 0 0 94 3 53
2018 Casual 52 29 19 0 0 0 0 81 0 13
2018 Student 50 43 0 7 0 0 0 93 7 14
2017 Indeterminate (permanent) 40 45 8 5 2 0 0 85 7 297
2017 Term 62 31 3 2 2 0 0 93 5 41
2014 Indeterminate (permanent) 38 37 13 7 3 1 1 76 11 360
2014 Term 38 49 13 0 0 0 0 87 0 27
2014 Casual 74 26 0 0 0 0 0 100 0 15
2014 Student 23 38 38 0 0 0 0 62 0 13

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 34 15 11 9 0 1 65 19 376
2020 Term 51 26 8 6 7 0 1 78 14 55
2019 Indeterminate (permanent) 35 33 11 10 10 0 0 69 19 354
2019 Term 64 24 10 0 2 0 0 89 2 52
2018 Indeterminate (permanent) 38 32 10 10 9 1 1 71 19 348
2018 Term 55 33 4 0 6 2 0 89 7 53
2018 Casual 44 46 0 0 9 0 0 91 9 13
2018 Student 50 36 7 7 0 0 0 86 7 14
2017 Indeterminate (permanent) 26 39 14 10 11 0 0 65 21 297
2017 Term 53 26 17 5 0 0 0 78 5 41

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 32 8 3 2 0 0 87 5 371
2020 Term 66 13 14 4 1 0 1 81 5 54
2019 Indeterminate (permanent) 63 26 6 4 1 0 0 89 5 352
2019 Term 68 30 0 2 0 0 0 98 2 52
2018 Indeterminate (permanent) 58 30 7 3 2 0 0 89 4 348
2018 Term 71 22 2 0 3 2 0 95 3 52
2018 Casual 45 46 9 0 0 0 0 91 0 13
2018 Student 29 57 7 0 7 0 0 86 7 14
2017 Indeterminate (permanent) 53 35 6 2 3 0 0 89 5 296
2017 Term 73 23 4 0 0 0 0 96 0 41
2014 Indeterminate (permanent) 62 28 7 2 1 0 0 90 3 360
2014 Term 77 12 7 0 4 0 0 89 4 27
2014 Casual 68 26 6 0 0 0 0 94 0 15
2014 Student 38 54 8 0 0 0 0 92 0 13

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 39 11 11 8 0 1 70 19 376
2020 Term 46 17 19 5 9 0 5 66 14 55
2019 Indeterminate (permanent) 32 34 12 13 8 0 1 67 21 354
2019 Term 51 31 7 9 0 0 2 84 9 52
2018 Indeterminate (permanent) 34 34 11 11 9 1 0 69 20 352
2018 Term 47 28 9 1 7 6 2 81 9 53
2018 Casual 39 20 17 15 9 0 0 59 24 13
2018 Student 21 64 14 0 0 0 0 86 0 14
2017 Indeterminate (permanent) 26 42 15 9 7 0 0 68 17 296
2017 Term 38 34 12 11 0 5 0 76 12 41
2014 Indeterminate (permanent) 16 36 19 15 13 0 0 53 28 360
2014 Term 26 52 16 0 0 7 0 83 0 27
2014 Casual 34 27 13 20 6 0 0 61 26 15
2014 Student 23 38 23 8 8 0 0 62 15 13

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 34 14 9 7 0 0 69 16 375
2020 Term 40 22 15 13 5 2 2 65 19 55
2019 Indeterminate (permanent) 39 31 12 9 8 0 1 71 16 353
2019 Term 52 30 9 6 3 0 0 81 10 52
2018 Indeterminate (permanent) 38 29 14 10 8 0 1 68 18 349
2018 Term 43 32 6 4 10 3 2 79 14 53
2018 Casual 35 39 17 0 9 0 0 74 9 13
2018 Student 38 46 15 0 0 0 0 85 0 13
2017 Indeterminate (permanent) 32 35 13 12 8 0 0 67 19 296
2017 Term 42 29 15 7 0 5 3 77 7 41
2014 Indeterminate (permanent) 24 32 19 13 11 0 1 57 24 360
2014 Term 36 47 11 0 0 3 2 89 0 27
2014 Casual 54 19 7 20 0 0 0 73 20 15
2014 Student 31 38 15 15 0 0 0 69 15 13

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 42 12 11 4 1 1 72 15 373
2020 Term 45 32 14 0 5 0 4 80 5 55
2019 Indeterminate (permanent) 35 36 12 9 6 0 0 72 16 345
2019 Term 55 39 2 5 0 0 0 93 5 52
2018 Indeterminate (permanent) 37 34 12 8 8 0 0 72 16 352
2018 Term 54 30 2 2 9 3 0 87 11 53
2018 Casual 50 40 0 0 9 0 0 91 9 13
2018 Student 29 64 0 7 0 0 0 93 7 14
2017 Indeterminate (permanent) 30 38 17 9 6 0 1 68 14 296
2017 Term 44 43 0 8 0 3 3 92 8 41
2014 Indeterminate (permanent) 22 35 20 14 9 0 0 57 23 360
2014 Term 39 45 10 5 0 0 0 84 5 27
2014 Casual 47 33 13 7 0 0 0 80 7 15
2014 Student 31 38 23 8 0 0 0 69 8 13

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 39 11 5 4 0 1 80 9 376
2020 Term 62 18 11 4 4 0 1 82 8 55
2019 Indeterminate (permanent) 46 37 11 5 1 0 0 83 6 354
2019 Term 69 27 2 0 2 0 0 96 2 52
2018 Indeterminate (permanent) 43 39 10 4 3 0 0 83 7 350
2018 Term 70 25 0 2 3 0 0 96 4 53
2018 Casual 45 46 0 0 9 0 0 91 9 13
2018 Student 43 50 7 0 0 0 0 93 0 14
2017 Indeterminate (permanent) 39 45 8 4 3 0 1 85 7 295
2017 Term 54 42 4 0 0 0 0 96 0 41
2014 Indeterminate (permanent) 34 45 10 7 3 0 0 79 10 360
2014 Term 48 34 11 4 3 0 0 82 7 27
2014 Casual 61 26 0 13 0 0 0 87 13 15
2014 Student 46 38 8 8 0 0 0 85 8 13

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 30 21 8 6 0 1 65 14 375
2020 Term 39 36 15 5 4 0 1 76 9 55
2019 Indeterminate (permanent) 36 33 19 7 5 0 0 70 12 351
2019 Term 43 28 23 1 5 0 0 71 6 52
2018 Indeterminate (permanent) 35 33 16 9 5 1 1 69 14 352
2018 Term 27 38 19 7 5 2 2 68 12 53
2018 Casual 54 37 9 0 0 0 0 91 0 13
2018 Student 57 43 0 0 0 0 0 100 0 14
2017 Indeterminate (permanent) 36 36 16 7 4 0 1 72 11 296
2017 Term 36 36 19 2 5 3 0 74 7 41
2014 Indeterminate (permanent) 35 32 21 7 6 0 0 67 12 359
2014 Term 50 26 12 10 2 0 0 76 12 27
2014 Casual 40 54 0 0 6 0 0 94 6 15
2014 Student 46 38 8 0 8 0 0 85 8 13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 12 27 36 16 8 1 0 24 39 374
2020 Term 7 13 27 31 20 0 1 52 20 55
2019 Indeterminate (permanent) 10 25 32 18 13 1 1 32 36 352
2019 Term 4 8 33 28 25 0 2 54 13 51
2018 Indeterminate (permanent) 11 24 28 18 14 2 3 34 37 350
2018 Term 3 9 19 22 29 8 10 63 14 53
2018 Casual 0 21 40 19 11 9 0 32 23 13
2018 Student 0 0 29 43 29 0 0 71 0 14
2017 Indeterminate (permanent) 12 20 36 19 8 1 4 28 34 296
2017 Term 4 9 19 29 24 5 10 62 15 41
2014 Indeterminate (permanent) 12 22 37 14 8 1 5 24 37 359
2014 Term 10 10 19 29 28 3 0 59 22 27
2014 Casual 0 28 27 26 13 0 7 42 30 15
2014 Student 0 31 23 31 15 0 0 46 31 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 19 28 23 15 2 3 40 30 376
2020 Term 6 7 11 29 44 1 1 75 13 55
2019 Indeterminate (permanent) 10 17 27 21 19 3 2 43 29 350
2019 Term 0 11 8 22 45 9 6 78 13 52
2018 Indeterminate (permanent) 9 21 27 22 16 3 3 40 31 348
2018 Term 1 2 16 19 39 10 12 75 5 53
2018 Casual 19 11 31 19 11 9 0 32 33 13
2018 Student 0 7 21 14 57 0 0 71 7 14
2017 Indeterminate (permanent) 12 21 32 21 9 2 4 31 35 296
2017 Term 2 9 16 10 35 12 15 62 16 41
2014 Indeterminate (permanent) 15 20 29 16 9 4 7 28 39 359
2014 Term 7 14 12 33 24 9 0 63 24 27
2014 Casual 0 36 21 21 14 0 7 38 39 14
2014 Student 8 15 15 46 15 0 0 62 23 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 19 31 21 13 2 3 35 32 374
2020 Term 4 7 10 24 44 2 9 76 12 54
2019 Indeterminate (permanent) 10 16 26 22 20 4 3 45 28 350
2019 Term 0 5 13 24 39 13 6 78 6 51
2018 Indeterminate (permanent) 8 18 25 21 17 4 6 42 30 347
2018 Term 4 12 7 17 41 9 11 72 19 53
2018 Casual 9 6 32 24 20 9 0 48 16 13
2018 Student 14 0 7 21 43 7 7 75 17 14
2017 Indeterminate (permanent) 10 21 28 22 11 1 7 35 34 295
2017 Term 0 2 15 16 42 3 22 78 2 41
2014 Indeterminate (permanent) 16 23 23 19 9 4 7 31 43 358
2014 Term 14 3 23 27 23 6 3 56 19 27
2014 Casual 6 19 7 34 20 0 13 63 29 15
2014 Student 8 23 23 15 23 0 8 42 33 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 5 12 34 29 18 0 2 48 17 375
2020 Term 0 5 21 33 38 2 1 73 5 54
2019 Indeterminate (permanent) 4 10 28 31 23 1 2 56 15 351
2019 Term 2 4 19 40 32 2 2 74 6 51
2019 Casual 0 0 0 21 68 11 0 100 0 18
2018 Indeterminate (permanent) 4 14 29 28 21 2 2 51 19 348
2018 Term 0 6 16 21 41 8 7 74 7 53
2018 Casual 0 0 6 32 53 9 0 94 0 13
2018 Student 0 14 0 14 71 0 0 86 14 14
2017 Indeterminate (permanent) 8 11 33 29 13 0 5 44 20 292
2017 Term 0 4 14 33 36 0 13 79 5 41
2014 Indeterminate (permanent) 10 16 28 29 12 1 4 43 27 355
2014 Term 6 7 22 30 32 3 0 64 13 27
2014 Casual 0 0 19 40 27 0 13 78 0 15
2014 Student 8 0 8 54 15 8 8 82 9 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 21 27 19 16 1 2 36 37 375
2020 Term 1 8 19 33 35 0 3 70 10 55
2019 Indeterminate (permanent) 13 21 26 18 18 1 3 38 35 353
2019 Term 6 4 20 21 41 2 7 68 10 51
2018 Indeterminate (permanent) 18 21 25 17 12 2 4 31 42 350
2018 Term 0 12 9 25 32 9 14 74 15 52
2018 Casual 19 13 33 6 20 9 0 29 35 13
2018 Student 0 14 21 14 43 7 0 62 15 14
2017 Indeterminate (permanent) 22 31 25 11 7 1 3 19 55 294
2017 Term 0 18 17 10 35 8 13 56 22 41
2014 Indeterminate (permanent) 28 25 20 13 7 1 5 21 57 358
2014 Term 10 16 36 16 18 3 0 35 27 27
2014 Casual 6 27 20 20 14 0 13 39 38 15
2014 Student 0 23 31 23 15 0 8 42 25 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 12 17 27 22 15 3 3 40 31 374
2020 Term 7 2 14 22 40 5 10 73 11 55
2019 Indeterminate (permanent) 16 15 30 19 16 4 2 36 32 353
2019 Term 4 0 11 24 38 12 11 80 5 51
2019 Casual 5 9 18 22 41 4 0 66 15 18
2018 Indeterminate (permanent) 14 21 28 18 14 3 3 33 38 348
2018 Term 4 6 12 23 31 5 19 71 12 52
2018 Casual 19 15 42 0 15 9 0 16 38 13
2018 Student 0 7 7 43 36 7 0 85 8 14
2017 Indeterminate (permanent) 18 20 28 18 9 2 5 30 40 293
2017 Term 7 5 11 8 41 18 11 69 16 40
2014 Indeterminate (permanent) 12 19 27 21 10 3 9 35 35 358
2014 Term 11 10 14 7 28 3 27 50 30 27
2014 Casual 6 27 19 20 7 7 13 34 42 15
2014 Student 15 31 15 15 15 0 8 33 50 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 17 37 17 12 3 3 31 30 375
2020 Term 9 6 24 18 38 1 3 59 16 55
2019 Indeterminate (permanent) 12 19 28 17 18 4 2 38 32 353
2019 Term 7 12 11 29 30 4 8 66 21 50
2018 Indeterminate (permanent) 8 21 28 21 14 4 4 38 31 348
2018 Term 5 9 6 17 37 12 15 74 19 51
2018 Casual 19 6 39 12 15 9 0 30 27 13
2018 Student 7 0 29 21 36 7 0 62 8 14
2017 Indeterminate (permanent) 15 19 32 19 11 1 3 31 35 293
2017 Term 0 2 14 13 41 12 18 78 3 41
2014 Indeterminate (permanent) 14 22 32 14 7 3 7 23 41 358
2014 Term 4 17 10 16 25 19 10 58 28 27
2014 Casual 6 13 19 27 21 0 13 55 23 15
2014 Student 8 38 15 15 8 0 15 27 55 13

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 12 21 33 22 10 1 2 33 33 375
2020 Term 6 18 36 19 20 0 1 39 24 55
2019 Indeterminate (permanent) 13 20 27 20 16 2 2 37 35 353
2019 Term 0 10 27 36 26 0 0 63 10 51
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 33 19 10 11 4 3 58 22 377
2020 Term 19 21 19 4 9 10 18 56 19 55
2019 Indeterminate (permanent) 25 26 18 12 10 6 3 56 24 352
2019 Term 52 22 6 4 2 11 3 86 7 51
2018 Indeterminate (permanent) 25 29 17 12 9 5 4 59 22 350
2018 Term 44 10 12 5 1 20 6 74 9 52
2018 Casual 19 35 12 9 9 15 0 63 22 13
2018 Student 50 29 0 7 0 0 14 92 8 14
2017 Indeterminate (permanent) 19 30 19 14 11 2 5 53 27 296
2017 Term 17 20 20 7 2 21 13 55 14 41
2014 Indeterminate (permanent) 19 27 21 13 14 3 4 49 29 359
2014 Term 28 30 10 10 3 18 0 71 17 27
2014 Casual 41 32 20 0 7 0 0 73 7 15
2014 Student 46 23 23 0 8 0 0 69 8 13

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 28 11 9 10 1 0 70 19 376
2020 Term 49 26 6 7 6 2 4 79 14 55
2019 Indeterminate (permanent) 46 28 9 8 9 1 0 74 17 351
2019 Term 75 12 3 8 2 0 0 87 10 52
2018 Indeterminate (permanent) 47 27 9 10 7 1 0 75 17 349
2018 Term 68 20 2 2 4 2 2 92 6 53
2018 Casual 49 32 9 0 9 0 0 81 9 13
2018 Student 71 14 7 7 0 0 0 86 7 14
2017 Indeterminate (permanent) 38 32 11 9 9 0 1 70 18 296
2017 Term 44 49 2 2 0 3 0 96 2 41
2014 Indeterminate (permanent) 33 31 10 11 13 2 1 66 24 360
2014 Term 40 40 0 7 0 10 2 92 8 27
2014 Casual 74 19 0 7 0 0 0 93 7 15
2014 Student 62 31 8 0 0 0 0 92 0 13

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 32 10 9 4 0 1 76 13 373
2020 Term 59 24 10 4 0 2 1 86 4 54
2019 Indeterminate (permanent) 44 36 6 10 3 0 0 80 13 350
2019 Term 75 15 7 2 0 0 0 90 2 51
2018 Indeterminate (permanent) 45 35 9 6 4 0 0 81 10 350
2018 Term 72 23 2 0 2 0 0 95 2 52
2018 Casual 57 34 0 0 9 0 0 91 9 13
2018 Student 71 14 0 14 0 0 0 86 14 14
2017 Indeterminate (permanent) 31 44 11 9 4 0 1 76 13 297
2017 Term 48 46 2 0 2 3 0 96 2 41
2014 Indeterminate (permanent) 31 41 13 9 6 0 0 72 15 358
2014 Term 38 32 20 9 0 0 0 71 9 27
2014 Casual 67 13 13 0 7 0 0 80 7 15
2014 Student 46 46 0 8 0 0 0 92 8 13

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 39 16 5 4 1 1 74 10 375
2020 Term 60 18 13 4 4 0 1 79 7 55
2019 Indeterminate (permanent) 40 38 13 3 5 1 0 79 8 351
2019 Term 76 14 8 2 0 0 0 90 2 51
2018 Indeterminate (permanent) 42 36 11 4 5 1 1 80 9 352
2018 Term 66 27 4 0 0 4 0 96 0 53
2018 Casual 51 30 9 0 9 0 0 81 9 13
2018 Student 79 14 0 0 0 7 0 100 0 14

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 21 14 6 5 8 2 73 12 376
2020 Term 41 15 17 4 8 13 2 66 14 55
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 28 19 2 4 1 4 73 7 375
2020 Term 41 16 14 6 4 2 17 70 12 55
2019 Indeterminate (permanent) 42 26 17 5 5 1 4 72 10 354
2019 Term 46 33 12 0 0 0 8 86 0 51

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 30 14 8 7 0 0 71 15 376
2020 Term 39 33 12 6 9 0 1 73 15 54
2019 Indeterminate (permanent) 43 26 15 7 8 1 1 70 15 354
2019 Term 61 16 18 1 0 3 0 80 2 51
2018 Indeterminate (permanent) 44 32 9 6 7 1 1 78 13 351
2018 Term 37 29 9 7 4 8 6 77 12 52
2018 Casual 35 15 17 15 9 0 9 55 26 13
2018 Student 64 21 7 0 7 0 0 86 7 14
2017 Indeterminate (permanent) 38 34 12 9 6 0 1 73 15 297
2017 Term 28 41 10 8 5 5 2 75 14 40
2014 Indeterminate (permanent) 26 34 16 12 9 0 2 62 22 360
2014 Term 45 25 7 16 7 0 0 69 23 27
2014 Casual 74 20 0 0 6 0 0 94 6 15
2014 Student 15 69 8 8 0 0 0 85 8 13

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 26 15 7 6 1 1 71 14 377
2020 Term 62 18 16 0 1 1 1 83 1 55

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 30 11 7 6 1 0 76 13 377
2020 Term 51 35 3 5 4 0 4 88 9 55
2019 Indeterminate (permanent) 48 24 11 10 7 1 1 72 17 351
2019 Term 72 21 3 2 0 2 0 95 2 51
2019 Casual 72 17 5 0 6 0 0 89 6 18
2018 Indeterminate (permanent) 49 29 9 4 7 1 2 80 11 350
2018 Term 53 21 11 5 4 4 2 79 10 51
2018 Casual 48 30 12 0 0 9 0 86 0 13
2018 Student 79 7 0 7 7 0 0 86 14 14
2017 Indeterminate (permanent) 46 30 12 7 6 0 0 76 12 296
2017 Term 51 29 13 0 2 3 2 84 3 40
2014 Indeterminate (permanent) 29 35 14 12 9 0 1 65 21 358
2014 Term 25 39 20 10 4 0 3 65 14 27
2014 Casual 54 26 7 7 0 0 7 85 7 15
2014 Student 54 31 8 8 0 0 0 85 8 13

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 40 60 376
2020 Term 25 75 55

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 23 10 3 7 4 7 78 10 377
2020 Term 43 13 9 2 10 12 12 73 16 55

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 28 13 6 5 0 1 76 11 377
2020 Term 60 20 12 3 4 0 1 80 7 55
2019 Indeterminate (permanent) 48 27 10 8 7 0 1 75 15 354
2019 Term 69 20 2 4 0 0 4 93 4 52
2018 Indeterminate (permanent) 55 22 12 3 7 0 1 78 10 349
2018 Term 55 28 10 3 1 2 0 85 4 52
2018 Casual 45 22 5 0 19 9 0 74 21 13
2018 Student 71 14 0 7 7 0 0 86 14 14
2017 Indeterminate (permanent) 50 30 7 6 6 0 0 80 13 297
2017 Term 49 27 12 2 5 5 0 80 7 41
2014 Indeterminate (permanent) 36 30 16 10 7 0 1 67 17 359
2014 Term 35 35 13 6 10 0 0 71 16 27
2014 Casual 61 39 0 0 0 0 0 100 0 15
2014 Student 62 31 8 0 0 0 0 92 0 13
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 26 18 10 8 7 1 62 19 377
2020 Term 45 28 10 4 6 6 1 78 11 55
2019 Indeterminate (permanent) 33 28 17 7 8 6 1 65 17 353
2019 Term 52 33 0 0 4 11 0 96 4 51
2018 Indeterminate (permanent) 30 32 16 9 7 5 1 66 17 352
2018 Term 60 18 4 0 1 14 2 94 2 53
2018 Casual 63 18 0 0 9 9 0 90 10 13
2018 Student 71 14 0 0 0 14 0 100 0 14
2017 Indeterminate (permanent) 22 35 18 10 7 5 1 62 19 297
2017 Term 48 28 9 2 0 13 0 88 2 41
2014 Indeterminate (permanent) 16 31 22 13 8 10 0 52 24 358
2014 Term 40 41 7 0 0 12 0 92 0 27
2014 Casual 48 40 13 0 0 0 0 87 0 15
2014 Student 31 46 8 0 0 8 8 91 0 13

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 28 19 13 10 3 1 55 25 375
2020 Term 47 26 14 5 7 0 1 74 12 55
2019 Indeterminate (permanent) 30 29 15 11 11 3 0 61 23 353
2019 Term 52 34 2 0 4 8 0 94 4 51
2018 Indeterminate (permanent) 27 31 16 13 10 3 1 59 24 349
2018 Term 64 19 5 0 1 10 0 93 2 52
2018 Casual 54 15 7 0 9 15 0 81 11 13
2018 Student 79 21 0 0 0 0 0 100 0 14
2017 Indeterminate (permanent) 18 30 21 16 12 1 1 49 29 296
2017 Term 51 19 11 4 0 13 2 83 5 41
2014 Indeterminate (permanent) 12 27 28 17 14 2 0 40 32 358
2014 Term 37 46 4 4 0 10 0 92 4 27
2014 Casual 41 46 7 6 0 0 0 87 6 15
2014 Student 31 54 0 8 0 0 8 92 8 13

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 30 19 16 14 3 1 50 31 376
2020 Term 41 24 14 5 7 7 1 71 13 55
2019 Indeterminate (permanent) 23 27 19 13 12 5 0 53 27 350
2019 Term 42 34 6 0 2 15 0 91 2 52
2018 Indeterminate (permanent) 18 30 19 15 13 5 1 51 29 350
2018 Term 58 19 6 0 1 16 0 91 2 53
2018 Casual 59 6 17 0 9 9 0 71 10 13
2018 Student 57 29 7 0 0 7 0 92 0 14
2017 Indeterminate (permanent) 14 25 22 18 15 5 1 42 34 297
2017 Term 26 27 17 3 2 24 0 70 7 41
2014 Indeterminate (permanent) 8 20 29 22 16 6 0 29 40 358
2014 Term 33 45 6 4 0 12 0 89 4 27
2014 Casual 35 32 20 7 6 0 0 67 13 15
2014 Student 23 23 31 8 0 8 8 55 9 13

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 30 17 15 18 2 1 49 34 377
2020 Term 43 24 15 8 9 1 1 68 17 55
2019 Indeterminate (permanent) 21 29 19 17 12 3 0 51 30 353
2019 Term 43 36 4 4 4 9 0 87 8 51
2018 Indeterminate (permanent) 18 34 17 13 15 3 1 53 29 352
2018 Term 56 19 9 0 1 15 0 88 2 53
2018 Casual 50 24 7 0 9 9 0 82 10 13
2018 Student 57 36 0 7 0 0 0 93 7 14
2017 Indeterminate (permanent) 14 30 17 17 19 3 1 45 37 296
2017 Term 30 27 20 4 2 16 0 68 8 41
2014 Indeterminate (permanent) 9 29 22 19 18 3 0 39 38 357
2014 Term 22 26 29 17 0 6 0 51 18 27
2014 Casual 41 19 27 0 13 0 0 60 13 15
2014 Student 15 31 15 31 0 0 8 50 33 13

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 23 8 4 3 3 1 84 7 375
2020 Term 69 21 1 2 0 5 1 96 3 55
2019 Indeterminate (permanent) 59 21 10 3 3 4 1 83 6 354
2019 Term 71 9 5 2 2 8 2 89 5 52
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 41 20 8 3 1 0 68 11 373
2020 Term 25 42 24 4 1 2 1 69 5 55
2019 Indeterminate (permanent) 29 41 18 7 4 1 1 71 11 350
2019 Term 39 54 3 3 0 2 0 94 3 51
2018 Indeterminate (permanent) 26 39 22 6 6 1 0 66 12 351
2018 Term 52 30 13 0 4 1 0 83 4 53
2018 Casual 54 12 15 0 9 0 9 73 10 13
2018 Student 57 21 7 7 0 7 0 85 8 14
2017 Indeterminate (permanent) 23 39 18 12 6 1 0 64 19 297
2017 Term 36 34 18 2 0 7 3 78 3 41
2014 Indeterminate (permanent) 17 36 28 9 7 1 0 54 17 358
2014 Term 32 45 20 0 0 0 3 79 0 27
2014 Casual 40 27 19 0 7 7 0 72 7 15
2014 Student 15 46 31 0 0 8 0 67 0 13

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 16 28 23 21 9 2 0 45 31 376
2020 Term 22 43 6 8 9 11 1 74 19 54
2019 Indeterminate (permanent) 14 34 19 20 9 4 1 50 30 353
2019 Term 32 37 12 5 0 12 3 80 6 51

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 33 16 9 7 2 0 67 17 376
2020 Term 34 30 15 11 4 2 4 68 16 55
2019 Indeterminate (permanent) 35 35 12 8 6 2 2 73 15 353
2019 Term 57 30 2 10 0 2 0 88 10 51
2018 Indeterminate (permanent) 36 36 15 5 5 2 1 75 10 352
2018 Term 63 24 1 7 1 0 4 90 9 53
2018 Casual 33 28 20 0 19 0 0 61 19 13
2018 Student 50 21 14 0 0 14 0 83 0 14
2017 Indeterminate (permanent) 35 34 14 9 4 4 1 72 14 295
2017 Term 45 35 4 9 0 6 0 86 10 41
2014 Indeterminate (permanent) 29 34 18 7 6 5 1 67 14 358
2014 Term 44 44 7 6 0 0 0 87 6 27
2014 Casual 41 26 13 20 0 0 0 67 20 15
2014 Student 23 38 15 23 0 0 0 62 23 13

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 32 25 8 7 2 0 60 15 375
2020 Term 34 33 15 8 2 7 1 72 11 55
2019 Indeterminate (permanent) 32 35 19 5 6 2 0 69 12 352
2019 Term 59 27 7 7 0 0 0 86 7 50
2018 Indeterminate (permanent) 28 35 21 8 6 1 1 65 13 351
2018 Term 60 25 8 4 1 0 1 87 5 53
2018 Casual 46 36 0 0 9 0 9 90 10 13
2018 Student 50 21 21 0 0 7 0 77 0 14

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 18 21 15 14 9 2 43 33 376
2020 Term 30 14 8 6 13 24 5 61 27 55
2019 Indeterminate (permanent) 20 22 20 12 13 11 2 48 29 352
2019 Term 34 17 13 4 6 17 8 69 13 51
2019 Student 50 11 17 6 6 6 6 69 13 18
2018 Indeterminate (permanent) 21 21 18 13 14 10 4 48 31 350
2018 Term 35 26 8 7 4 12 8 77 13 53
2018 Casual 52 17 7 0 9 15 0 81 11 13
2018 Student 50 21 0 0 0 14 14 100 0 14
2017 Indeterminate (permanent) 14 21 20 14 13 14 4 42 33 297
2017 Term 20 29 4 5 6 33 2 76 17 41
2014 Indeterminate (permanent) 14 19 23 17 17 9 3 37 38 359
2014 Term 28 26 4 10 6 26 0 74 21 27
2014 Casual 34 27 20 7 0 6 7 70 8 15
2014 Student 31 23 23 0 15 0 8 58 17 13

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 31 22 13 10 3 1 53 23 375
2020 Term 44 33 14 1 1 4 2 82 3 55
2019 Indeterminate (permanent) 22 30 18 14 12 3 1 54 27 352
2019 Term 60 27 9 3 0 0 0 88 3 52
2018 Indeterminate (permanent) 20 29 20 14 14 2 0 50 29 351
2018 Term 47 22 8 6 4 8 5 79 11 53
2018 Casual 28 29 9 6 9 9 9 70 18 13
2018 Student 50 29 0 7 0 14 0 92 8 14
2017 Indeterminate (permanent) 20 25 24 14 14 2 0 46 29 296
2017 Term 32 28 19 5 3 13 0 69 9 41
2014 Indeterminate (permanent) 9 14 25 22 27 3 0 24 51 358
2014 Term 21 13 14 23 17 12 0 39 45 27
2014 Casual 35 20 7 0 13 12 13 73 18 15
2014 Student 23 31 23 8 0 8 8 64 9 13

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 24 18 16 20 2 2 43 38 377
2020 Term 18 13 13 10 7 3 37 50 28 55
2019 Indeterminate (permanent) 19 22 14 19 21 2 3 44 42 354
2019 Term 32 15 12 4 4 8 24 70 13 51
2018 Indeterminate (permanent) 17 24 14 17 24 3 2 42 43 352
2018 Term 24 17 5 10 8 4 32 64 29 53
2018 Casual 43 20 18 0 9 9 0 69 10 13
2018 Student 50 14 0 14 0 7 14 82 18 14
2017 Indeterminate (permanent) 12 18 19 20 24 3 4 33 47 297
2017 Term 10 21 14 5 12 5 34 50 27 41
2014 Indeterminate (permanent) 8 12 20 19 34 3 4 22 57 358
2014 Term 16 24 11 7 29 4 10 46 41 27
2014 Casual 48 13 7 0 7 0 26 82 9 15
2014 Student 23 15 8 15 15 8 15 50 40 13

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 21 13 7 4 2 6 74 12 376
2020 Term 47 19 5 5 4 0 20 82 11 55
2019 Indeterminate (permanent) 52 21 13 5 3 1 4 77 9 354
2019 Term 55 13 16 4 2 2 9 76 6 51

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 23 12 5 4 1 4 77 10 374
2020 Term 56 16 1 7 1 2 15 88 11 55
2019 Indeterminate (permanent) 50 20 16 5 5 2 3 73 11 352
2019 Term 69 9 4 2 3 2 11 90 5 51

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 71 10 4 2 5 4 5 89 7 374
2020 Term 72 1 5 2 3 2 15 89 5 55
2019 Indeterminate (permanent) 72 8 5 4 4 3 5 86 8 353
2019 Term 85 0 2 0 0 3 9 97 0 51

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 68 11 5 1 4 3 8 89 5 373
2020 Term 63 5 5 6 1 2 18 85 9 55
2019 Indeterminate (permanent) 75 6 3 1 2 3 10 93 3 351
2019 Term 78 2 2 6 0 3 9 91 6 52

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 41 20 10 6 4 0 63 17 374
2020 Term 25 38 18 6 4 3 7 70 11 55
2019 Indeterminate (permanent) 24 39 16 12 7 2 1 64 20 352
2019 Term 32 46 6 9 2 6 0 82 11 51
2018 Indeterminate (permanent) 27 34 20 9 8 2 0 62 17 351
2018 Term 39 32 10 3 4 7 5 80 8 53
2018 Casual 43 31 7 0 9 9 0 82 10 13
2018 Student 43 43 0 7 0 0 7 92 8 14
2017 Indeterminate (permanent) 15 37 20 12 10 5 1 55 24 296
2017 Term 23 26 28 0 0 24 0 64 0 41

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 36 14 11 5 3 0 69 16 370
2020 Term 40 30 14 4 5 4 4 76 9 54
2019 Indeterminate (permanent) 37 36 13 6 6 2 0 75 12 351
2019 Term 65 27 3 4 2 0 0 91 6 51
2019 Casual 62 32 0 0 0 6 0 100 0 18
2018 Indeterminate (permanent) 41 37 12 5 3 2 1 80 7 350
2018 Term 64 17 7 4 2 5 0 86 7 51
2018 Casual 71 11 9 9 0 0 0 81 9 13
2018 Student 64 29 0 0 0 7 0 100 0 14
2017 Indeterminate (permanent) 28 44 14 5 5 3 0 75 10 297
2017 Term 45 37 3 5 3 7 0 89 8 40
2014 Indeterminate (permanent) 30 40 16 8 4 1 0 72 12 359
2014 Term 46 44 10 0 0 0 0 90 0 27
2014 Casual 60 40 0 0 0 0 0 100 0 15
2014 Student 38 46 8 8 0 0 0 85 8 13

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 36 14 5 3 5 1 76 9 375
2020 Term 33 28 13 10 6 9 1 68 17 55
2019 Indeterminate (permanent) 40 30 15 6 5 2 0 73 12 351
2019 Term 54 28 7 3 2 3 2 87 6 52
2019 Student 61 11 17 0 6 6 0 76 6 18
2018 Indeterminate (permanent) 44 31 14 4 3 3 1 78 7 350
2018 Term 56 18 14 2 0 6 2 82 3 50
2018 Casual 60 20 0 10 0 10 0 88 12 12
2018 Student 50 29 21 0 0 0 0 79 0 14
2017 Indeterminate (permanent) 34 38 16 4 4 4 1 75 8 297
2017 Term 34 26 14 5 3 18 0 73 9 41
2014 Indeterminate (permanent) 30 39 18 4 5 3 0 72 9 359
2014 Term 52 27 6 0 0 5 10 93 0 27
2014 Casual 74 19 0 0 0 0 7 100 0 15
2014 Student 38 38 8 0 0 15 0 91 0 13

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 35 15 4 4 4 1 75 9 376
2020 Term 38 18 14 10 7 9 4 64 20 55

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 30 9 4 6 4 2 79 11 375
2020 Term 39 32 6 7 5 8 4 80 13 55

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 30 11 7 3 0 0 79 10 377
2020 Term 62 24 6 2 4 0 1 88 6 55
2019 Indeterminate (permanent) 51 32 9 4 4 0 0 83 8 353
2019 Term 76 18 4 2 0 0 0 94 2 51
2018 Indeterminate (permanent) 51 33 8 4 4 0 0 84 8 347
2018 Term 77 17 2 4 0 0 0 94 4 49
2018 Casual 81 9 0 0 9 0 0 91 9 13
2018 Student 86 14 0 0 0 0 0 100 0 14
2017 Indeterminate (permanent) 40 40 10 6 4 0 0 80 10 296
2017 Term 70 26 4 0 0 0 0 96 0 41
2014 Indeterminate (permanent) 36 39 14 6 4 0 0 75 11 359
2014 Term 68 29 0 0 3 0 0 97 3 27
2014 Casual 74 26 0 0 0 0 0 100 0 15
2014 Student 69 23 8 0 0 0 0 92 0 13

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 29 18 13 10 0 0 60 23 376
2020 Term 54 22 14 2 7 0 1 76 10 55
2019 Indeterminate (permanent) 37 30 16 9 8 1 1 68 17 349
2019 Term 70 22 5 0 4 0 0 92 4 51
2018 Indeterminate (permanent) 33 27 18 11 9 1 0 61 20 350
2018 Term 77 15 2 6 0 0 0 93 6 51
2018 Casual 81 9 0 0 9 0 0 91 9 13
2018 Student 57 36 7 0 0 0 0 93 0 14
2017 Indeterminate (permanent) 20 30 25 14 9 2 0 51 24 297
2017 Term 51 31 14 0 0 4 0 85 0 41
2014 Indeterminate (permanent) 18 31 26 12 12 1 0 49 24 360
2014 Term 43 30 24 0 3 0 0 73 3 27
2014 Casual 41 27 19 6 7 0 0 68 13 15
2014 Student 38 31 23 8 0 0 0 69 8 13

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 31 18 13 8 0 0 61 22 375
2020 Term 55 19 15 4 6 0 1 75 10 54
2019 Indeterminate (permanent) 37 32 14 11 6 0 0 69 17 353
2019 Term 70 22 5 2 2 0 0 92 3 50
2018 Indeterminate (permanent) 33 31 17 10 7 0 0 65 18 348
2018 Term 77 15 2 4 1 0 0 93 6 51
2018 Casual 76 6 9 0 9 0 0 81 9 13
2018 Student 57 36 7 0 0 0 0 93 0 14
2017 Indeterminate (permanent) 23 36 20 12 8 0 1 59 21 297
2017 Term 53 32 10 2 0 3 0 87 2 41
2014 Indeterminate (permanent) 18 35 22 12 11 1 0 54 24 360
2014 Term 43 39 14 0 3 0 0 82 3 27
2014 Casual 35 45 13 0 7 0 0 80 7 15
2014 Student 50 25 25 0 0 0 0 75 0 12

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 21 19 13 12 2 0 55 26 375
2020 Term 29 13 17 13 9 0 19 52 27 55
2019 Indeterminate (permanent) 37 22 18 10 12 2 0 60 22 353
2019 Term 47 27 6 5 2 2 11 85 8 51
2018 Indeterminate (permanent) 32 26 14 14 12 3 1 59 27 350
2018 Term 53 10 11 4 3 1 18 78 9 51
2018 Casual 45 37 0 0 9 9 0 90 10 13
2018 Student 36 14 14 21 0 7 7 58 25 14
2017 Indeterminate (permanent) 23 27 20 14 11 4 1 53 26 297
2017 Term 20 14 20 5 2 17 22 56 12 41
2014 Indeterminate (permanent) 21 23 22 14 14 5 1 47 30 360
2014 Term 32 23 7 20 11 2 5 59 33 27
2014 Casual 41 20 6 13 13 0 6 65 28 15
2014 Student 46 0 31 15 0 0 8 50 17 13
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 27 36 37 377
2020 Term 67 14 19 55
2019 Indeterminate (permanent) 26 32 41 354
2019 Term 53 24 23 52
2018 Indeterminate (permanent) 26 39 35 351
2018 Term 69 18 13 53
2018 Casual 55 15 29 13
2018 Student 50 29 21 14
2017 Indeterminate (permanent) 29 33 38 297
2017 Term 72 8 20 41
2014 Indeterminate (permanent) 30 35 35 360
2014 Term 66 17 17 27
2014 Casual 53 27 20 15
2014 Student 31 23 46 13

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 15 15 65 3 0 3 104
2020 Term 0 5 7 11 77 0 35
2019 Indeterminate (permanent) 11 24 53 6 0 6 90
2019 Term 0 0 15 3 79 3 31
2018 Indeterminate (permanent) 16 11 63 4 0 6 92
2018 Term 0 3 8 2 85 2 35
2017 Indeterminate (permanent) 23 11 58 3 1 5 86
2017 Term 2 10 10 0 74 3 28
2014 Indeterminate (permanent) 23 14 50 6 9999 6 110
2014 Term 5 6 40 9 9999 40 17
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 376
2020 Term 12 88 54
2019 Indeterminate (permanent) 18 82 354
2019 Casual 0 100 18
2018 Indeterminate (permanent) 15 85 352
2018 Term 9 91 53

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 53 47 61
2018 Indeterminate (permanent) 37 63 56

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 59 41 61
2018 Indeterminate (permanent) 69 31 56

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 14 86 56

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 61
2018 Indeterminate (permanent) 0 100 56

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 61

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 14 86 61
2018 Indeterminate (permanent) 16 84 56

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 52 48 61
2018 Indeterminate (permanent) 45 55 56

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 38 62 61
2018 Indeterminate (permanent) 42 58 56

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 46 54 61
2018 Indeterminate (permanent) 38 62 56

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 29 71 61
2018 Indeterminate (permanent) 59 41 56

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 33 67 61
2018 Indeterminate (permanent) 28 72 56

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 42 58 61
2018 Indeterminate (permanent) 48 52 56

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 26 74 61
2018 Indeterminate (permanent) 36 64 56

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 13 87 61
2018 Indeterminate (permanent) 12 88 56

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 45 55 61
2018 Indeterminate (permanent) 54 46 56

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 32 68 61
2018 Indeterminate (permanent) 32 68 56

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 12 88 61
2018 Indeterminate (permanent) 11 89 56

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 62 38 61
2018 Indeterminate (permanent) 57 43 56

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 23 77 61
2018 Indeterminate (permanent) 23 77 56

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 27 73 61
2018 Indeterminate (permanent) 18 82 56

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 21 79 61
2018 Indeterminate (permanent) 23 77 56

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 14 86 61
2018 Indeterminate (permanent) 8 92 56

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 17 83 61
2018 Indeterminate (permanent) 19 81 56

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 8 92 61

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 20 80 61
2018 Indeterminate (permanent) 23 77 56

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 19 81 54

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 16 84 54

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 16 84 54

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 20 80 54

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 14 86 54

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 11 89 54

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 10 90 54

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 12 88 54

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 16 84 54

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 10 90 54

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 38 62 54

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 54

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 51 49 54

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 18 82 54

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 16 18 8 9 25 6 48 26 377
2020 Term 17 7 15 4 4 38 15 52 16 55
2019 Indeterminate (permanent) 17 16 19 8 9 24 7 48 25 354
2019 Term 25 13 14 2 0 35 12 71 3 52
2018 Indeterminate (permanent) 17 15 21 9 9 19 8 45 26 349
2018 Term 21 12 8 1 1 42 14 76 7 53
2018 Casual 34 20 7 0 9 29 0 77 13 13
2018 Student 21 14 7 7 0 36 14 71 14 14
2017 Indeterminate (permanent) 11 19 21 8 10 24 6 43 27 297
2017 Term 5 9 11 6 2 40 26 41 25 41
2014 Indeterminate (permanent) 15 16 23 8 8 25 5 44 23 358
2014 Term 16 22 16 0 3 33 10 67 5 27
2014 Casual 30 7 14 0 7 21 21 63 13 14
2014 Student 31 8 15 0 0 23 23 71 0 13

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 30 21 8 7 10 1 61 16 377
2020 Term 27 20 11 3 6 28 5 69 14 55
2019 Indeterminate (permanent) 29 30 18 8 7 7 2 65 15 354
2019 Term 46 30 7 2 0 14 2 89 2 52
2018 Indeterminate (permanent) 28 31 19 8 7 7 1 63 16 350
2018 Term 44 17 12 2 1 23 0 80 5 53
2018 Casual 45 22 0 0 9 24 0 88 12 13
2018 Student 50 29 7 7 0 7 0 85 8 14
2017 Indeterminate (permanent) 22 34 19 5 9 11 0 63 16 296
2017 Term 19 30 19 2 2 26 3 68 6 41
2014 Indeterminate (permanent) 20 32 22 8 6 10 1 59 16 358
2014 Term 32 40 14 2 3 9 0 79 6 27
2014 Casual 34 27 0 0 7 19 13 90 10 15
2014 Student 31 23 23 0 8 15 0 64 9 13
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 375
2020 Term 9 91 53
2019 Indeterminate (permanent) 8 92 354
2019 Term 0 100 52
2019 Casual 0 100 17
2018 Indeterminate (permanent) 8 92 350
2018 Student 0 100 14

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 37 63 26

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 65 35 26

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 26

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 18 82 26

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 30 70 26

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 19 81 26

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 32 68 26

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 17 83 26

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 26

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 22 78 26

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 26

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 19 81 26

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 26

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 21 79 26

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 23 77 26

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 26

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 26

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 21 79 26

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 43 57 26

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 26 74 26

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 26

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 26

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 38 62 26

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 58 42 26

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 14 22 2 6 33 7 51 13 376
2020 Term 18 7 18 2 6 37 13 50 15 55
2019 Indeterminate (permanent) 18 15 21 6 5 29 7 51 17 351
2019 Term 25 16 12 0 0 37 10 78 0 51
2018 Indeterminate (permanent) 18 16 26 4 4 25 7 50 12 349
2018 Term 23 10 8 0 1 42 16 78 3 53
2018 Casual 43 11 7 0 9 29 0 77 13 13
2018 Student 21 14 0 0 7 36 21 83 17 14
2017 Indeterminate (permanent) 17 17 18 2 5 32 9 57 12 296
2017 Term 8 11 14 2 2 42 21 51 11 41
2014 Indeterminate (permanent) 13 14 25 3 4 36 5 46 11 358
2014 Term 16 30 3 0 3 34 13 87 6 27
2014 Casual 28 7 13 0 0 46 7 73 0 15
2014 Student 15 15 8 0 0 31 31 80 0 13

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 27 21 3 5 15 2 65 10 376
2020 Term 28 14 14 7 7 24 5 59 21 55
2019 Indeterminate (permanent) 33 29 16 5 5 10 1 70 12 352
2019 Term 47 31 9 0 0 11 2 90 0 52
2018 Indeterminate (permanent) 26 31 25 5 3 10 1 63 9 350
2018 Term 42 15 11 2 1 27 1 79 5 53
2018 Casual 49 18 0 0 9 24 0 88 12 13
2018 Student 43 29 0 7 0 21 0 91 9 14
2017 Indeterminate (permanent) 27 31 16 3 5 16 2 71 9 295
2017 Term 16 39 14 2 0 24 5 78 3 41
2014 Indeterminate (permanent) 22 30 22 3 3 19 2 65 7 358
2014 Term 28 31 16 2 0 16 6 76 3 27
2014 Casual 41 20 0 0 0 33 7 100 0 15
2014 Student 31 38 8 0 0 23 0 90 0 13
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 21 21 16 22 0 2 40 38 377
2020 Term 19 29 21 15 15 0 1 48 30 55

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 26 13 5 7 1 1 76 11 374
2020 Term 45 26 17 8 3 0 1 72 11 55
2019 Indeterminate (permanent) 40 25 16 9 9 0 1 66 18 349
2019 Term 41 27 22 6 4 0 0 67 11 51
2018 Indeterminate (permanent) 36 30 16 9 8 1 1 67 17 351
2018 Term 29 20 20 13 12 1 5 52 27 53
2018 Casual 49 29 0 13 9 0 0 78 22 13
2018 Student 21 43 14 14 7 0 0 64 21 14
2017 Indeterminate (permanent) 34 27 15 9 11 0 4 62 22 297
2017 Term 31 21 21 12 4 3 7 58 18 41

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 16 27 22 18 16 0 0 43 34 375
2020 Term 31 19 20 19 10 0 1 51 29 55
2019 Indeterminate (permanent) 18 25 31 14 11 1 1 44 25 352
2019 Term 28 29 27 12 3 0 0 57 16 51
2018 Indeterminate (permanent) 19 24 26 17 14 0 1 43 31 350
2018 Term 20 28 29 13 4 5 2 52 17 53
2018 Casual 77 6 17 0 0 0 0 83 0 13
2018 Student 50 29 7 14 0 0 0 79 14 14
2017 Indeterminate (permanent) 15 25 25 20 14 0 1 40 34 296
2017 Term 16 34 22 17 2 3 5 55 21 41

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 32 21 10 8 0 2 61 18 374
2020 Term 44 29 12 5 6 1 3 76 12 55
2019 Indeterminate (permanent) 32 28 21 11 5 1 2 62 16 347
2019 Term 44 27 19 5 0 0 4 75 5 51
2018 Indeterminate (permanent) 25 32 23 12 6 0 1 58 18 349
2018 Term 37 28 15 7 3 4 6 72 11 52
2018 Casual 87 6 7 0 0 0 0 93 0 13
2018 Student 64 29 0 7 0 0 0 93 7 14
2017 Indeterminate (permanent) 24 26 24 11 11 0 3 52 23 295
2017 Term 30 36 6 13 2 3 10 75 18 41

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 23 21 14 20 1 2 43 36 373
2020 Term 64 15 9 0 5 1 6 85 5 55
2019 Indeterminate (permanent) 21 22 26 13 16 1 2 44 29 349
2019 Term 48 39 2 7 2 2 0 89 9 51
2018 Indeterminate (permanent) 16 22 24 16 20 1 1 39 37 350
2018 Term 46 19 13 6 3 2 9 75 10 53
2018 Casual 54 30 0 0 17 0 0 83 17 13
2018 Student 50 21 14 7 7 0 0 71 14 14
2017 Indeterminate (permanent) 13 18 19 23 24 0 2 32 49 297
2017 Term 31 27 17 7 5 3 10 67 14 41

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 24 15 7 7 1 4 69 15 373
2020 Term 48 22 10 12 5 1 3 72 17 55
2019 Indeterminate (permanent) 49 23 14 5 3 0 5 77 9 350
2019 Term 40 26 19 8 3 0 2 69 12 51
2018 Indeterminate (permanent) 47 21 15 6 6 1 5 73 12 348
2018 Term 37 21 18 0 10 6 8 67 12 53
2018 Casual 77 15 7 0 0 0 0 93 0 13
2018 Student 79 14 7 0 0 0 0 93 0 14
2017 Indeterminate (permanent) 40 27 12 5 5 1 10 76 11 295
2017 Term 22 27 18 7 5 3 17 61 16 41

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 25 20 13 13 1 1 53 26 376
2020 Term 48 16 9 12 12 0 1 65 25 55
2019 Indeterminate (permanent) 35 28 17 11 8 0 1 63 19 352
2019 Term 41 22 24 8 3 0 2 64 12 51
2018 Indeterminate (permanent) 29 25 23 12 9 1 1 55 21 350
2018 Term 39 34 15 4 4 2 2 77 8 51
2018 Casual 59 31 9 0 0 0 0 91 0 13
2018 Student 79 21 0 0 0 0 0 100 0 14
2017 Indeterminate (permanent) 27 32 18 11 10 0 2 61 21 296
2017 Term 14 49 20 5 5 3 3 68 11 39

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 21 16 10 12 0 6 59 24 375
2020 Term 49 13 5 4 11 0 19 76 18 54

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 28 20 11 10 1 2 58 21 376
2020 Term 48 24 10 7 5 1 4 77 13 55
2019 Indeterminate (permanent) 30 31 19 9 8 1 1 62 18 354
2019 Term 61 21 10 4 2 0 2 84 6 52
2018 Indeterminate (permanent) 30 31 21 9 6 2 2 63 15 353
2018 Term 55 20 9 4 1 1 10 84 6 53
2018 Casual 63 20 7 0 0 9 0 92 0 13
2018 Student 71 14 0 7 0 0 7 92 8 14
2017 Indeterminate (permanent) 23 29 21 13 10 0 4 55 24 295
2017 Term 32 31 24 0 0 3 10 73 0 40

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 28 25 11 10 1 1 53 21 373
2020 Term 45 31 12 8 3 0 1 77 11 54
2019 Indeterminate (permanent) 26 30 23 12 9 0 1 57 20 354
2019 Term 50 27 16 3 4 0 0 77 7 51
2019 Casual 60 28 0 0 5 0 6 95 5 18
2018 Indeterminate (permanent) 24 31 24 13 7 0 1 55 20 353
2018 Term 44 29 10 2 1 3 10 84 4 53
2018 Casual 63 21 7 0 0 9 0 92 0 13
2018 Student 43 29 21 7 0 0 0 71 7 14
2017 Indeterminate (permanent) 21 29 25 11 10 0 3 52 22 296
2017 Term 37 35 7 12 0 3 8 80 13 40

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 32 20 10 10 1 1 60 20 374
2020 Term 42 30 13 13 1 0 1 73 14 55
2019 Indeterminate (permanent) 32 27 23 7 8 1 1 61 16 354
2019 Term 45 39 9 4 3 0 0 84 7 51
2018 Indeterminate (permanent) 34 29 19 11 6 0 2 64 17 351
2018 Term 45 27 16 2 4 0 6 76 6 53
2018 Casual 51 39 10 0 0 0 0 90 0 12
2018 Student 50 7 21 14 7 0 0 57 21 14
2017 Indeterminate (permanent) 29 27 18 12 9 1 3 59 22 296
2017 Term 41 38 13 0 0 3 5 86 0 40

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 24 16 10 10 1 1 64 20 374
2020 Term 50 22 13 10 4 0 1 73 14 55
2019 Indeterminate (permanent) 40 23 17 8 10 1 1 64 18 352
2019 Term 75 14 4 2 0 2 4 94 2 51

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 28 23 7 9 1 1 61 17 376
2020 Term 27 33 12 16 11 0 2 61 27 55

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 26 21 10 11 2 1 57 22 376
2020 Term 44 30 9 7 9 0 1 75 16 55
2019 Indeterminate (permanent) 32 35 16 8 6 1 1 69 15 351
2019 Term 49 31 14 4 2 0 0 80 6 51
2018 Indeterminate (permanent) 32 33 16 14 4 0 2 66 18 351
2018 Term 52 31 5 5 4 0 4 86 9 52
2018 Casual 78 22 0 0 0 0 0 100 0 13
2018 Student 36 36 21 0 7 0 0 71 7 14
2017 Indeterminate (permanent) 34 29 17 11 6 0 3 66 17 296
2017 Term 36 25 27 5 0 3 5 66 5 40

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 23 18 7 9 1 2 65 16 376
2020 Term 48 13 17 10 11 0 1 62 21 55
2019 Indeterminate (permanent) 55 22 13 6 2 0 2 78 8 351
2019 Term 59 34 6 0 2 0 0 92 2 51
2018 Indeterminate (permanent) 51 24 13 7 3 1 2 77 10 350
2018 Term 63 22 5 7 0 0 4 88 7 52
2018 Casual 67 33 0 0 0 0 0 100 0 13
2018 Student 64 14 14 0 7 0 0 79 7 14
2017 Indeterminate (permanent) 52 23 16 4 4 0 2 77 7 296
2017 Term 48 21 23 3 0 0 5 73 3 41

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 29 20 8 10 0 1 62 18 377
2020 Term 33 25 26 5 10 0 1 59 14 55

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 19 9 3 5 1 4 83 8 374
2020 Term 71 8 6 1 6 0 7 86 8 55
2019 Indeterminate (permanent) 70 14 5 1 2 1 7 91 3 351
2019 Term 81 12 2 0 2 2 2 97 2 51
2018 Indeterminate (permanent) 67 16 7 2 2 0 8 89 4 351
2018 Term 71 15 5 2 0 0 6 92 2 53
2018 Casual 93 7 0 0 0 0 0 100 0 13
2018 Student 93 0 0 7 0 0 0 93 7 14

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 67 13 6 3 5 2 4 85 8 373
2020 Term 71 6 2 11 5 0 5 81 17 55
2019 Indeterminate (permanent) 67 12 8 5 4 0 4 82 10 352
2019 Term 85 5 2 2 0 0 6 96 2 52
2018 Indeterminate (permanent) 65 13 8 5 4 1 5 82 9 352
2018 Term 78 7 2 2 1 0 10 94 3 53
2018 Casual 83 7 0 0 9 0 0 91 9 13
2018 Student 86 7 0 7 0 0 0 93 7 14
2017 Indeterminate (permanent) 64 16 5 6 4 0 5 84 11 296
2017 Term 81 7 0 2 0 3 7 97 3 41

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 25 10 3 3 1 2 83 7 377
2020 Term 66 17 6 4 5 0 2 84 9 55
2019 Indeterminate (permanent) 46 33 14 4 2 0 1 80 6 350
2019 Term 80 16 2 0 0 0 2 98 0 52
2018 Indeterminate (permanent) 47 30 13 5 4 1 2 79 8 350
2018 Term 70 17 5 2 0 0 6 93 2 53
2018 Casual 71 15 0 5 9 0 0 85 15 13
2018 Student 64 29 0 0 7 0 0 93 7 14
2017 Indeterminate (permanent) 44 31 12 7 4 0 3 77 11 295
2017 Term 69 24 2 2 0 0 3 95 2 41

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 19 10 7 6 0 1 77 13 376
2020 Term 73 6 6 7 6 0 1 80 13 54
2019 Indeterminate (permanent) 57 18 11 5 7 0 2 77 12 349
2019 Term 84 11 2 2 0 0 2 97 2 52
2018 Indeterminate (permanent) 50 23 12 8 5 1 1 75 13 348
2018 Term 78 9 5 2 1 0 6 92 3 53
2018 Casual 68 16 6 0 10 0 0 84 10 12
2018 Student 86 0 0 7 7 0 0 86 14 14
2017 Indeterminate (permanent) 52 23 8 8 6 1 3 78 14 296
2017 Term 67 22 7 0 0 0 4 92 0 41

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 12 8 2 2 0 25 84 6 376
2020 Term 64 2 2 0 0 0 32 97 0 55
2019 Indeterminate (permanent) 54 14 4 3 1 1 23 89 5 348
2019 Term 79 0 0 0 0 0 21 100 0 52
2018 Indeterminate (permanent) 50 12 8 4 1 1 24 83 6 349
2018 Term 65 2 0 0 0 0 33 100 0 53
2018 Casual 89 0 0 0 0 0 11 100 0 13
2018 Student 86 0 0 0 0 0 14 100 0 14
2017 Indeterminate (permanent) 40 15 6 5 2 0 33 81 10 296
2017 Term 68 7 3 0 0 0 22 97 0 41

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 64 19 6 3 2 0 4 88 6 377
2020 Term 83 7 2 2 0 0 6 96 2 55
2019 Indeterminate (permanent) 60 20 11 2 2 1 5 85 3 348
2019 Term 77 7 7 0 0 0 9 93 0 52
2018 Indeterminate (permanent) 55 23 11 4 2 1 5 82 7 350
2018 Term 81 5 0 0 2 0 13 98 2 53
2018 Casual 74 9 7 9 0 0 0 83 9 13
2018 Student 86 7 0 0 0 0 7 100 0 14
2017 Indeterminate (permanent) 58 16 10 5 3 0 8 81 8 296
2017 Term 73 10 5 2 0 0 10 92 2 40

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 77 12 4 1 1 1 3 93 3 377
2020 Term 36 21 22 7 10 0 4 60 18 55
2019 Indeterminate (permanent) 79 10 3 2 1 0 5 94 3 351
2019 Term 58 22 11 0 4 0 6 85 4 52
2018 Indeterminate (permanent) 79 9 2 2 2 0 5 94 4 350
2018 Term 40 14 11 20 5 0 9 60 28 53
2018 Casual 20 15 6 26 34 0 0 35 59 13
2018 Student 79 0 0 7 0 0 14 92 8 14
2017 Indeterminate (permanent) 69 15 5 2 2 1 6 91 4 295
2017 Term 29 17 17 11 20 0 5 49 32 41

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 28 13 6 3 1 3 76 10 374
2020 Term 38 34 11 11 3 0 3 74 15 55
2019 Indeterminate (permanent) 54 24 13 5 2 0 2 80 8 351
2019 Term 71 17 6 1 0 0 4 92 1 52
2018 Indeterminate (permanent) 50 25 15 5 2 1 2 77 7 351
2018 Term 65 19 9 0 0 0 8 90 0 53
2018 Casual 78 13 0 0 9 0 0 91 9 13
2018 Student 64 21 0 7 0 0 7 92 8 14
2017 Indeterminate (permanent) 48 27 14 5 3 0 4 78 8 296
2017 Term 70 15 9 0 3 0 3 88 3 41

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 35 24 11 6 0 0 60 17 376
2020 Term 27 25 24 10 13 0 1 52 23 55

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 12 28 34 19 7 0 0 40 27 375
2020 Term 23 29 24 18 4 0 1 53 22 55
2019 Indeterminate (permanent) 14 33 37 12 4 0 0 47 16 353
2019 Term 30 34 31 5 0 0 0 64 5 52
2018 Indeterminate (permanent) 15 30 34 15 5 0 0 46 20 350
2018 Term 25 40 29 6 0 0 0 65 6 53
2018 Casual 35 33 15 17 0 0 0 69 17 13
2018 Student 36 43 14 7 0 0 0 79 7 14
2017 Indeterminate (permanent) 13 30 36 15 6 0 0 43 21 297
2017 Term 14 36 42 8 0 0 0 50 8 41

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 12 24 40 17 8 0 0 25 36 376
2020 Term 17 9 38 21 14 0 1 35 27 55
2019 Indeterminate (permanent) 10 20 39 19 13 0 0 32 30 351
2019 Term 3 7 38 37 14 0 0 51 10 51
2018 Indeterminate (permanent) 9 21 42 17 12 0 0 29 29 348
2018 Term 0 7 35 39 17 0 2 58 7 53
2018 Casual 9 7 20 24 39 0 0 63 17 13
2018 Student 7 7 29 36 21 0 0 57 14 14
2017 Indeterminate (permanent) 5 22 39 22 10 1 1 33 28 295
2017 Term 0 10 41 26 24 0 0 49 10 41

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 37 15 6 3 1 0 75 10 374
2020 Term 31 39 18 9 2 0 1 71 11 55
2019 Indeterminate (permanent) 36 38 14 6 4 3 0 76 10 353
2019 Term 31 41 9 11 2 6 0 77 13 52
2018 Indeterminate (permanent) 33 41 12 7 4 2 0 77 11 351
2018 Term 30 31 13 10 6 7 2 67 18 53
2018 Casual 45 27 0 0 9 9 9 88 12 13
2018 Student 29 50 7 7 0 7 0 85 8 14
2017 Indeterminate (permanent) 21 45 20 5 5 4 0 69 10 297
2017 Term 17 38 13 10 11 11 0 63 23 40

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 28 17 15 8 3 0 59 24 373
2020 Term 36 31 12 12 4 4 1 70 17 54

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 25 13 13 8 4 1 64 23 374
2020 Term 30 34 14 13 5 2 1 67 19 55

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 26 16 5 5 4 1 72 11 376
2020 Term 42 35 13 5 3 2 1 79 8 54

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 31 18 13 11 3 0 57 24 376
2020 Term 32 32 13 5 14 2 1 67 20 55
2019 Indeterminate (permanent) 25 32 17 13 10 1 1 58 24 354
2019 Term 40 40 11 5 0 4 0 83 5 52
2018 Indeterminate (permanent) 27 31 18 15 7 1 0 59 22 351
2018 Term 34 38 11 7 4 5 2 77 12 53
2018 Casual 41 33 0 0 10 15 0 88 12 12
2018 Student 43 36 14 7 0 0 0 79 7 14
2017 Indeterminate (permanent) 14 35 23 18 8 2 0 50 27 297
2017 Term 25 34 15 15 3 8 0 65 19 40

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 38 13 12 6 0 0 69 18 375
2020 Term 32 35 10 16 6 0 1 68 22 55

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 30 13 14 12 0 0 60 26 373
2020 Term 27 37 10 9 15 1 1 65 24 55

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 34 18 9 6 0 1 67 15 369
2020 Term 42 23 19 10 4 0 3 67 14 54

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 35 16 3 4 2 2 76 8 373
2020 Term 54 25 15 4 1 0 1 80 5 54

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 73 20 4 0 0 2 1 95 0 373
2020 Term 86 5 3 2 0 2 1 94 3 55

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 34 9 3 2 3 0 86 5 375
2020 Term 40 41 9 7 1 0 1 82 9 54

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 26 9 10 5 2 0 76 15 377
2020 Term 43 31 7 12 5 0 1 75 18 54

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 26 13 11 13 1 0 63 24 377
2020 Term 38 34 7 6 13 0 1 73 19 55

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 47 11 18 3 2 1 66 22 100
2019 Indeterminate (permanent) 28 37 15 9 8 1 1 67 18 84

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 91 9 100

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 7 33 15 30 15 0 0 40 44 91
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 374
2020 Term 3 97 54

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 15 85 374
2020 Term 11 89 54
2019 Indeterminate (permanent) 18 82 354
2019 Term 4 96 52
2017 Indeterminate (permanent) 17 83 296
2014 Indeterminate (permanent) 18 82 358
2014 Student 0 100 13

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 88 12 63
2017 Indeterminate (permanent) 82 18 50
2014 Indeterminate (permanent) 85 15 64

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 40 35 17 4 4 0 0 75 8 54
2017 Indeterminate (permanent) 50 31 3 11 6 0 0 81 16 41
2014 Indeterminate (permanent) 58 29 9 2 2 0 0 87 4 54

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 27 10 7 4 2 3 78 11 374
2020 Term 41 26 12 7 9 2 4 71 17 55
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 63 18 1 78 22 377
2020 Term 11 54 29 6 83 17 55

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 46 54 70

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 26 17 17 18 2 1 47 36 70

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 15 18 12 19 25 0 11 37 49 69

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 16 10 6 7 3 10 73 15 377
2020 Term 45 13 3 4 0 9 26 90 6 55
2019 Indeterminate (permanent) 47 16 13 7 10 1 6 68 18 353
2019 Term 41 14 14 5 4 2 20 71 12 51
2018 Indeterminate (permanent) 49 13 10 8 8 2 10 70 18 352
2018 Term 57 4 7 5 0 5 21 84 7 53
2018 Casual 59 17 0 0 9 15 0 89 11 13
2018 Student 57 0 7 7 0 0 29 80 10 14
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