2020 Public Service Employee Survey Results for Courts Administration Service by Question 100. Are you currently a shift worker?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 62 9 9 19 0 0 0 71 19 15
2020 Non-shift worker 34 44 5 14 3 0 0 78 17 427

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 91 0 9 0 0 0 0 91 0 15
2020 Non-shift worker 72 20 4 2 2 0 0 93 3 425
2017 Shift worker 47 40 13 0 0 0 0 87 0 16
2017 Non-shift worker 70 24 2 2 1 0 1 95 4 330
2014 Shift worker 54 16 9 8 8 3 3 74 17 29
2014 Non-shift worker 59 29 7 3 1 0 1 89 4 387

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 44 13 24 10 9 0 0 57 19 15
2020 Non-shift worker 38 34 9 14 4 0 1 72 18 428
2019 Shift worker 66 22 8 0 4 0 0 88 4 29
2019 Non-shift worker 47 34 4 11 4 0 0 80 15 410
2017 Shift worker 51 24 18 0 6 0 0 75 6 17
2017 Non-shift worker 40 38 8 10 4 0 0 78 14 331
2014 Shift worker 45 31 8 12 4 0 0 76 16 29
2014 Non-shift worker 41 38 7 11 4 0 0 79 14 384

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 43 14 18 16 8 0 0 57 24 15
2020 Non-shift worker 30 40 14 11 5 0 1 70 16 428
2019 Shift worker 48 22 3 21 3 4 0 72 25 29
2019 Non-shift worker 31 37 12 13 6 0 1 69 19 410
2018 Shift worker 40 39 14 6 0 0 0 80 6 21
2018 Non-shift worker 31 41 9 11 8 0 1 72 19 411
2017 Shift worker 39 30 12 5 13 0 0 70 18 17
2017 Non-shift worker 29 37 13 14 7 0 0 66 21 331
2014 Shift worker 14 33 26 10 11 0 6 50 23 29
2014 Non-shift worker 17 31 17 20 14 0 0 48 34 386

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 66 5 14 14 0 0 0 71 14 15
2020 Non-shift worker 38 34 11 12 4 0 0 72 17 426
2019 Shift worker 62 27 4 7 0 0 0 89 7 29
2019 Non-shift worker 46 37 8 6 2 0 1 84 8 409
2017 Shift worker 46 41 0 0 13 0 0 87 13 17
2017 Non-shift worker 40 43 7 8 2 0 0 83 10 329
2014 Shift worker 35 43 10 8 4 0 0 78 12 29
2014 Non-shift worker 32 44 15 7 2 1 0 76 9 387

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 64 9 15 4 8 0 0 73 12 15
2020 Non-shift worker 39 30 13 11 6 0 1 69 17 428
2019 Shift worker 63 18 4 11 0 0 4 84 12 29
2019 Non-shift worker 44 32 11 8 5 1 0 76 13 411
2018 Shift worker 57 27 5 6 4 0 0 85 10 21
2018 Non-shift worker 46 31 8 7 6 1 1 78 13 414
2017 Shift worker 45 43 0 12 0 0 0 88 12 17
2017 Non-shift worker 40 33 13 8 5 0 1 74 13 331
2014 Shift worker 28 34 17 10 4 0 7 67 15 29
2014 Non-shift worker 29 31 21 9 7 1 1 62 16 387

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 57 13 18 4 8 0 0 70 12 15
2020 Non-shift worker 39 39 11 6 4 0 0 78 10 429
2019 Shift worker 48 38 3 3 8 0 0 86 11 29
2019 Non-shift worker 45 36 11 4 3 0 0 81 7 413
2018 Shift worker 22 75 4 0 0 0 0 96 0 21
2018 Non-shift worker 42 37 12 5 4 0 0 79 9 412
2017 Shift worker 26 56 13 0 6 0 0 81 6 17
2017 Non-shift worker 30 50 11 5 4 0 0 80 9 330
2014 Shift worker 20 47 23 11 0 0 0 67 11 29
2014 Non-shift worker 27 45 14 9 5 0 0 72 14 387

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 67 13 9 4 8 0 0 79 12 15
2020 Non-shift worker 31 34 14 11 8 0 1 66 20 428
2019 Shift worker 42 44 7 4 3 0 0 86 7 29
2019 Non-shift worker 34 33 13 11 7 1 0 69 19 413
2018 Shift worker 53 30 17 0 0 0 0 83 0 21
2018 Non-shift worker 34 32 13 11 8 1 1 67 20 414
2017 Shift worker 44 25 13 12 6 0 0 69 18 17
2017 Non-shift worker 26 38 17 12 7 0 0 64 19 331
2014 Shift worker 26 33 20 9 12 0 0 59 21 29
2014 Non-shift worker 22 36 14 16 12 0 0 58 28 386

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 60 14 18 0 8 0 0 74 8 15
2020 Non-shift worker 33 43 12 7 4 0 0 76 11 428
2019 Shift worker 42 35 18 6 0 0 0 76 6 29
2019 Non-shift worker 37 38 11 10 4 0 0 75 14 413
2018 Shift worker 25 59 10 6 0 0 0 83 6 21
2018 Non-shift worker 36 40 12 7 4 0 0 76 11 414
2017 Shift worker 35 42 18 0 6 0 0 76 6 17
2017 Non-shift worker 32 42 15 8 3 0 0 74 11 331

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 69 14 9 0 8 0 0 83 8 15
2020 Non-shift worker 50 34 10 3 2 0 0 85 5 428
2019 Shift worker 54 39 0 7 0 0 0 93 7 29
2019 Non-shift worker 56 32 7 3 1 0 0 88 4 409
2018 Shift worker 47 46 6 0 0 0 0 94 0 21
2018 Non-shift worker 52 36 7 2 2 1 0 89 3 414
2017 Shift worker 45 55 0 0 0 0 0 100 0 17
2017 Non-shift worker 44 41 8 4 2 0 0 86 6 331
2014 Shift worker 20 46 30 0 4 0 0 66 4 29
2014 Non-shift worker 41 37 12 7 3 1 1 78 10 387

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 57 10 18 6 8 0 0 68 14 15
2020 Non-shift worker 34 34 14 10 8 0 1 68 18 428
2019 Shift worker 49 34 7 4 7 0 0 82 11 29
2019 Non-shift worker 39 32 11 8 8 0 0 72 17 413
2018 Shift worker 46 43 6 4 0 0 0 90 4 21
2018 Non-shift worker 40 32 9 9 9 1 1 73 18 410
2017 Shift worker 46 30 12 6 6 0 0 75 12 17
2017 Non-shift worker 30 37 14 10 9 0 0 67 18 331

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 64 6 18 4 8 0 0 70 12 15
2020 Non-shift worker 58 29 8 3 2 0 0 87 5 422
2019 Shift worker 55 32 0 6 8 0 0 86 14 29
2019 Non-shift worker 63 26 7 3 1 0 0 89 4 411
2018 Shift worker 56 40 4 0 0 0 0 96 0 21
2018 Non-shift worker 58 30 7 2 2 1 0 89 4 409
2017 Shift worker 59 35 0 0 6 0 0 94 6 17
2017 Non-shift worker 57 33 6 2 2 0 0 90 4 330
2014 Shift worker 45 49 7 0 0 0 0 93 0 29
2014 Non-shift worker 64 26 7 2 1 0 0 90 3 387

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 39 19 18 15 8 0 0 58 23 15
2020 Non-shift worker 33 36 12 10 8 0 1 70 18 428
2019 Shift worker 27 40 12 14 0 0 7 72 15 29
2019 Non-shift worker 35 33 12 12 7 0 1 69 19 413
2018 Shift worker 38 39 12 11 0 0 0 77 11 21
2018 Non-shift worker 35 33 11 9 9 1 0 70 19 414
2017 Shift worker 40 42 6 6 6 0 0 82 12 17
2017 Non-shift worker 28 40 15 10 6 1 0 69 16 330
2014 Shift worker 11 31 26 21 11 0 0 42 32 29
2014 Non-shift worker 18 38 18 14 12 1 0 56 26 387

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 48 13 25 6 8 0 0 61 14 15
2020 Non-shift worker 36 33 14 10 7 1 1 70 16 427
2019 Shift worker 34 41 7 7 7 0 4 78 15 29
2019 Non-shift worker 42 30 13 8 6 0 0 73 15 412
2018 Shift worker 43 43 14 0 0 0 0 86 0 21
2018 Non-shift worker 39 29 13 9 8 1 1 69 18 410
2017 Shift worker 37 24 20 12 6 0 0 62 18 17
2017 Non-shift worker 34 34 13 11 6 1 1 69 18 330
2014 Shift worker 26 28 10 11 16 0 11 60 29 29
2014 Non-shift worker 26 34 18 12 9 1 0 60 22 387

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 57 26 9 0 8 0 0 83 8 15
2020 Non-shift worker 31 41 13 10 4 1 1 73 14 425
2019 Shift worker 53 33 0 14 0 0 0 86 14 29
2019 Non-shift worker 38 36 12 8 6 0 0 74 14 404
2018 Shift worker 52 30 14 4 0 0 0 83 4 21
2018 Non-shift worker 39 35 10 7 8 1 0 75 15 414
2017 Shift worker 31 44 13 6 6 0 0 75 12 17
2017 Non-shift worker 32 39 15 8 5 0 1 72 13 330
2014 Shift worker 22 33 24 9 12 0 0 55 21 29
2014 Non-shift worker 24 36 19 13 8 0 0 60 21 387

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 64 15 13 0 8 0 0 79 8 15
2020 Non-shift worker 44 36 10 5 4 0 1 81 9 428
2019 Shift worker 58 25 7 3 7 0 0 83 10 29
2019 Non-shift worker 49 35 10 5 1 0 0 84 5 413
2018 Shift worker 68 32 0 0 0 0 0 100 0 21
2018 Non-shift worker 46 38 9 3 3 0 0 84 7 412
2017 Shift worker 63 25 6 0 6 0 0 88 6 17
2017 Non-shift worker 40 46 8 4 2 0 1 86 7 329
2014 Shift worker 29 54 11 7 0 0 0 83 7 29
2014 Non-shift worker 36 43 10 7 3 0 0 80 10 387

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 67 14 15 0 4 0 0 81 4 15
2020 Non-shift worker 35 31 20 8 5 0 1 67 13 427
2019 Shift worker 60 37 3 0 0 0 0 97 0 29
2019 Non-shift worker 39 30 19 6 5 0 0 70 11 410
2018 Shift worker 45 20 27 4 4 0 0 65 8 21
2018 Non-shift worker 35 34 16 9 5 1 1 70 13 414
2017 Shift worker 38 56 6 0 0 0 0 94 0 17
2017 Non-shift worker 36 35 17 6 4 0 1 72 11 330
2014 Shift worker 38 21 31 4 7 0 0 59 10 29
2014 Non-shift worker 36 33 19 7 6 0 0 69 12 386

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 9 14 23 44 10 0 0 54 23 14
2020 Non-shift worker 11 25 35 19 10 1 1 29 36 427
2019 Shift worker 10 15 38 3 28 6 0 33 27 29
2019 Non-shift worker 9 23 30 21 15 1 1 37 32 410
2018 Shift worker 5 4 55 12 15 4 5 29 10 21
2018 Non-shift worker 10 22 26 20 16 3 3 39 33 412
2017 Shift worker 0 30 40 18 5 7 0 24 33 17
2017 Non-shift worker 12 17 33 21 11 1 5 34 31 330
2014 Shift worker 7 25 40 17 3 0 8 22 35 29
2014 Non-shift worker 12 22 35 16 10 1 4 28 35 386

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 8 0 32 30 21 0 9 56 9 15
2020 Non-shift worker 10 17 25 24 20 2 2 46 28 428
2019 Shift worker 0 14 14 31 32 7 3 70 15 29
2019 Non-shift worker 9 16 24 22 23 4 3 47 27 409
2018 Shift worker 10 11 36 17 15 11 0 36 24 21
2018 Non-shift worker 7 18 25 21 20 4 4 45 28 410
2017 Shift worker 12 17 18 29 11 14 0 46 33 17
2017 Non-shift worker 11 19 29 19 13 3 6 36 32 330
2014 Shift worker 16 17 32 14 6 3 12 23 39 29
2014 Non-shift worker 13 20 27 19 10 4 6 32 37 385

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 13 6 25 28 15 4 9 49 22 15
2020 Non-shift worker 10 18 27 21 18 2 4 42 30 425
2019 Shift worker 6 13 26 26 11 10 8 45 23 29
2019 Non-shift worker 9 15 24 21 24 5 2 49 26 408
2018 Shift worker 18 22 13 19 23 0 5 44 42 21
2018 Non-shift worker 7 16 23 21 20 5 7 47 27 409
2017 Shift worker 0 19 27 24 11 14 5 44 24 17
2017 Non-shift worker 9 19 25 21 16 1 9 42 31 329
2014 Shift worker 23 20 21 12 16 0 8 30 47 29
2014 Non-shift worker 15 21 23 20 11 4 7 35 40 385

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 4 10 9 22 45 0 9 74 16 15
2020 Non-shift worker 5 11 32 30 21 0 2 52 15 426
2019 Shift worker 0 3 22 24 46 3 3 74 3 29
2019 Non-shift worker 4 10 26 32 25 2 2 59 14 408
2018 Shift worker 4 6 14 36 35 0 5 74 11 21
2018 Non-shift worker 4 13 27 26 26 3 2 54 18 410
2017 Shift worker 6 6 16 42 20 5 5 68 14 17
2017 Non-shift worker 6 10 31 28 18 0 6 49 17 327
2014 Shift worker 12 8 26 25 18 3 8 48 22 28
2014 Non-shift worker 9 14 27 31 14 1 4 47 25 383

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 8 10 13 33 27 0 9 66 20 15
2020 Non-shift worker 13 19 26 21 19 1 2 41 33 427
2019 Shift worker 14 4 8 15 42 6 11 69 22 29
2019 Non-shift worker 11 18 25 19 22 2 3 43 31 411
2018 Shift worker 10 26 29 17 18 0 0 35 36 21
2018 Non-shift worker 15 19 23 18 16 4 5 37 38 411
2017 Shift worker 6 23 16 29 18 7 0 50 32 17
2017 Non-shift worker 20 28 25 10 11 1 5 23 51 329
2014 Shift worker 17 30 14 13 11 0 15 28 55 29
2014 Non-shift worker 26 24 22 14 8 1 5 23 54 385

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 8 9 27 13 24 9 9 46 21 15
2020 Non-shift worker 11 15 25 23 19 4 4 45 28 426
2019 Shift worker 12 6 14 30 29 6 4 65 19 28
2019 Non-shift worker 14 13 27 19 20 5 2 41 29 411
2018 Shift worker 17 19 31 15 18 0 0 33 36 21
2018 Non-shift worker 13 18 25 19 16 4 5 38 34 409
2017 Shift worker 18 11 18 22 6 19 5 38 38 17
2017 Non-shift worker 15 19 26 16 15 4 6 34 37 327
2014 Shift worker 16 19 26 7 17 4 11 28 42 29
2014 Non-shift worker 11 19 25 21 11 3 10 36 35 385

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 4 12 32 13 30 0 9 47 17 15
2020 Non-shift worker 11 16 35 17 15 3 3 34 29 426
2019 Shift worker 10 7 7 11 40 13 11 68 23 29
2019 Non-shift worker 10 18 26 20 20 3 2 42 30 410
2018 Shift worker 4 32 29 11 20 0 5 33 37 21
2018 Non-shift worker 8 17 26 21 17 5 5 43 28 408
2017 Shift worker 6 6 34 22 18 14 0 46 14 17
2017 Non-shift worker 12 17 28 18 16 3 6 37 32 328
2014 Shift worker 7 19 24 18 14 3 15 40 31 29
2014 Non-shift worker 14 22 30 14 8 4 7 26 41 385

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 8 15 18 43 15 0 0 58 23 15
2020 Non-shift worker 11 20 34 21 11 1 2 33 32 427
2019 Shift worker 6 12 21 25 22 3 11 55 21 29
2019 Non-shift worker 11 19 27 22 18 2 1 41 31 411
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 44 4 25 19 4 0 4 50 24 15
2020 Non-shift worker 21 32 18 8 10 5 6 59 21 429
2019 Shift worker 45 15 15 8 6 7 4 67 16 29
2019 Non-shift worker 28 26 17 11 9 7 3 59 22 410
2018 Shift worker 15 45 7 10 6 5 10 72 20 21
2018 Non-shift worker 28 26 16 11 8 8 4 61 21 411
2017 Shift worker 16 34 19 6 18 7 0 54 26 17
2017 Non-shift worker 19 28 19 14 9 4 6 53 25 330
2014 Shift worker 23 23 21 4 27 3 0 47 31 29
2014 Non-shift worker 21 27 20 12 12 4 4 52 26 386

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 57 0 13 26 4 0 0 57 30 15
2020 Non-shift worker 43 28 10 8 9 1 1 72 18 428
2019 Shift worker 71 13 3 11 3 0 0 84 14 29
2019 Non-shift worker 49 27 8 7 8 0 0 76 16 410
2018 Shift worker 68 11 10 4 6 0 0 80 10 21
2018 Non-shift worker 50 26 7 9 6 1 1 77 15 411
2017 Shift worker 25 56 6 0 12 0 0 81 12 17
2017 Non-shift worker 39 34 10 8 7 0 1 74 16 330
2014 Shift worker 34 40 3 0 16 4 3 80 17 29
2014 Non-shift worker 36 30 9 11 11 3 1 68 22 387

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 48 10 22 19 0 0 0 58 19 15
2020 Non-shift worker 46 32 9 8 4 1 1 79 12 424
2019 Shift worker 70 19 7 4 0 0 0 89 4 29
2019 Non-shift worker 48 33 6 10 3 0 0 81 13 408
2018 Shift worker 47 36 13 4 0 0 0 83 4 21
2018 Non-shift worker 50 33 7 5 4 0 0 83 9 411
2017 Shift worker 27 55 6 5 6 0 0 82 12 17
2017 Non-shift worker 34 44 9 8 4 1 1 79 11 331
2014 Shift worker 29 37 7 7 20 0 0 66 27 29
2014 Non-shift worker 34 40 13 9 5 0 0 73 14 385

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 48 18 17 16 0 0 0 67 16 15
2020 Non-shift worker 38 36 15 5 4 1 1 76 9 427
2019 Shift worker 53 32 9 3 0 3 0 87 3 29
2019 Non-shift worker 44 35 12 4 4 1 0 80 8 409
2018 Shift worker 57 28 14 0 0 0 0 86 0 21
2018 Non-shift worker 46 34 9 4 4 2 1 82 8 414

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 49 9 26 6 0 9 0 64 7 15
2020 Non-shift worker 44 20 15 5 5 8 2 71 12 428
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 49 22 15 0 8 0 5 75 8 15
2020 Non-shift worker 41 26 18 3 4 1 6 73 7 427
2019 Shift worker 61 14 19 0 0 3 4 80 0 29
2019 Non-shift worker 42 26 16 4 5 2 5 73 10 412

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 54 15 18 4 8 0 0 70 12 15
2020 Non-shift worker 40 31 14 8 7 0 1 71 15 426
2019 Shift worker 67 18 12 0 0 3 0 88 0 29
2019 Non-shift worker 45 24 14 6 7 1 1 71 14 412
2018 Shift worker 58 28 10 4 0 0 0 86 4 21
2018 Non-shift worker 42 31 9 6 7 2 2 76 14 412
2017 Shift worker 32 43 12 0 12 0 0 75 12 17
2017 Non-shift worker 37 34 12 9 6 1 2 72 16 330
2014 Shift worker 35 27 21 8 8 0 0 62 16 29
2014 Non-shift worker 29 34 14 12 9 0 2 64 22 387

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 58 9 18 0 14 0 0 68 14 15
2020 Non-shift worker 46 25 15 6 5 1 1 73 12 429

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 54 4 18 6 8 9 0 64 16 15
2020 Non-shift worker 46 32 10 7 5 0 1 78 12 429
2019 Shift worker 53 36 7 4 0 0 0 89 4 29
2019 Non-shift worker 51 23 10 9 6 1 1 75 15 408
2018 Shift worker 58 38 4 0 0 0 0 96 0 21
2018 Non-shift worker 50 27 9 4 6 1 2 80 11 410
2017 Shift worker 32 38 18 0 12 0 0 70 12 17
2017 Non-shift worker 47 29 11 6 5 0 1 77 12 329
2014 Shift worker 35 24 11 19 12 0 0 58 31 29
2014 Non-shift worker 30 36 14 11 8 0 2 66 19 385

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Shift worker 39 61 15
2020 Non-shift worker 37 63 428

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 51 9 13 0 10 17 0 72 12 15
2020 Non-shift worker 46 22 10 3 7 5 8 78 11 429

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 60 17 15 0 8 0 0 77 8 15
2020 Non-shift worker 49 26 13 6 4 0 1 77 10 429
2019 Shift worker 61 28 0 4 0 3 4 96 4 29
2019 Non-shift worker 51 25 10 7 6 0 1 77 13 413
2018 Shift worker 75 11 14 0 0 0 0 86 0 21
2018 Non-shift worker 53 24 11 3 7 1 1 79 10 410
2017 Shift worker 45 37 6 6 6 0 0 82 12 17
2017 Non-shift worker 50 29 8 6 6 1 1 80 12 331
2014 Shift worker 35 38 12 3 12 0 0 73 15 29
2014 Non-shift worker 38 30 15 10 6 0 1 69 16 386
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 52 21 13 6 8 0 0 73 14 15
2020 Non-shift worker 34 26 17 9 7 7 1 65 17 429
2019 Shift worker 49 39 10 0 3 0 0 87 3 29
2019 Non-shift worker 36 28 14 6 8 7 1 69 15 411
2018 Shift worker 44 50 0 6 0 0 0 94 6 21
2018 Non-shift worker 36 28 14 7 7 7 1 70 15 414
2017 Shift worker 28 54 19 0 0 0 0 81 0 17
2017 Non-shift worker 27 34 16 9 6 7 1 66 17 331
2014 Shift worker 27 41 7 0 12 13 0 79 14 29
2014 Non-shift worker 19 32 21 12 7 9 0 56 21 385

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 39 25 15 13 8 0 0 64 21 15
2020 Non-shift worker 30 27 18 12 10 3 1 58 23 427
2019 Shift worker 55 31 7 4 3 0 0 86 7 29
2019 Non-shift worker 33 30 14 9 10 4 0 66 20 411
2018 Shift worker 46 37 10 6 0 0 0 83 6 21
2018 Non-shift worker 33 28 14 10 9 4 1 64 21 410
2017 Shift worker 17 48 29 6 0 0 0 65 6 17
2017 Non-shift worker 24 28 20 14 10 3 1 54 26 330
2014 Shift worker 12 37 17 10 20 4 0 52 30 29
2014 Non-shift worker 16 29 25 16 12 2 0 46 28 385

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 39 0 40 4 8 9 0 43 13 15
2020 Non-shift worker 21 30 17 15 13 3 1 53 29 428
2019 Shift worker 43 36 8 4 3 6 0 84 7 29
2019 Non-shift worker 25 28 17 11 11 7 0 58 24 409
2018 Shift worker 38 32 26 4 0 0 0 70 4 21
2018 Non-shift worker 25 28 16 12 12 7 1 57 26 412
2017 Shift worker 16 32 46 6 0 0 0 48 6 17
2017 Non-shift worker 16 27 20 16 12 8 1 47 31 331
2014 Shift worker 10 17 26 15 20 12 0 31 39 29
2014 Non-shift worker 11 23 27 20 14 6 0 36 36 385

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 52 0 24 13 12 0 0 52 24 15
2020 Non-shift worker 21 31 15 14 16 2 1 53 31 429
2019 Shift worker 46 24 14 8 3 6 0 74 12 29
2019 Non-shift worker 24 30 17 15 11 4 0 56 27 411
2018 Shift worker 37 39 17 7 0 0 0 76 7 21
2018 Non-shift worker 24 32 15 11 13 5 0 59 25 414
2017 Shift worker 21 48 12 5 6 7 0 75 12 17
2017 Non-shift worker 17 28 18 16 16 5 1 48 34 330
2014 Shift worker 13 27 23 16 16 4 0 43 33 29
2014 Non-shift worker 11 29 22 19 16 3 0 41 36 384

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 68 13 9 6 0 0 4 84 7 15
2020 Non-shift worker 59 23 7 3 3 4 1 86 6 427
2019 Shift worker 84 8 4 0 0 0 4 96 0 29
2019 Non-shift worker 60 19 10 3 3 5 1 84 6 413
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 60 13 19 0 8 0 0 73 8 15
2020 Non-shift worker 25 42 21 8 2 1 0 69 10 425
2019 Shift worker 46 43 3 8 0 0 0 89 8 29
2019 Non-shift worker 31 42 17 6 3 1 0 74 9 408
2018 Shift worker 41 39 17 4 0 0 0 80 4 21
2018 Non-shift worker 31 37 20 5 6 1 0 69 11 413
2017 Shift worker 26 68 0 6 0 0 0 94 6 17
2017 Non-shift worker 25 38 18 10 5 2 1 65 16 331
2014 Shift worker 21 37 20 11 8 4 0 60 19 29
2014 Non-shift worker 19 37 28 8 7 2 0 57 15 385

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 54 9 18 10 8 0 0 64 18 15
2020 Non-shift worker 16 31 20 20 9 3 1 49 30 426
2019 Shift worker 35 40 13 6 0 7 0 80 6 29
2019 Non-shift worker 17 33 19 18 8 5 1 53 27 411

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 48 14 9 21 4 0 4 65 26 15
2020 Non-shift worker 33 33 16 9 7 2 1 68 16 428
2019 Shift worker 39 32 10 11 4 4 0 74 16 29
2019 Non-shift worker 39 35 11 7 5 2 2 76 13 411
2018 Shift worker 47 17 21 15 0 0 0 64 15 21
2018 Non-shift worker 40 35 13 4 5 2 1 77 10 414
2017 Shift worker 33 54 7 0 0 6 0 93 0 16
2017 Non-shift worker 36 33 13 9 3 4 1 74 13 330
2014 Shift worker 29 26 14 23 4 0 4 58 28 29
2014 Non-shift worker 31 35 17 7 5 5 1 69 13 385

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 39 25 18 6 8 0 4 66 15 15
2020 Non-shift worker 28 32 24 8 6 3 0 62 14 427
2019 Shift worker 39 35 18 4 4 0 0 74 8 29
2019 Non-shift worker 35 35 16 6 5 3 0 72 11 409
2018 Shift worker 47 17 25 11 0 0 0 64 11 21
2018 Non-shift worker 34 34 18 7 5 1 1 69 12 413

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 44 4 14 9 10 9 9 59 24 15
2020 Non-shift worker 22 18 20 14 14 11 2 46 31 428
2019 Shift worker 46 19 6 12 11 4 3 69 25 28
2019 Non-shift worker 22 22 19 11 12 12 3 51 26 410
2018 Shift worker 36 23 19 0 11 0 11 67 12 21
2018 Non-shift worker 24 21 16 12 12 11 4 53 29 412
2017 Shift worker 21 37 5 11 12 14 0 67 27 17
2017 Non-shift worker 14 22 18 13 12 17 4 45 32 331
2014 Shift worker 24 21 11 7 19 9 10 55 31 29
2014 Non-shift worker 15 19 22 16 15 10 2 40 35 386

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 45 8 18 5 14 9 0 58 21 15
2020 Non-shift worker 24 32 21 11 8 3 1 58 20 427
2019 Shift worker 42 32 9 11 3 3 0 76 15 29
2019 Non-shift worker 27 30 18 12 10 3 1 59 23 411
2018 Shift worker 41 23 28 4 0 4 0 67 4 21
2018 Non-shift worker 24 28 17 13 13 4 1 55 27 413
2017 Shift worker 32 36 25 0 6 0 0 69 6 17
2017 Non-shift worker 21 26 22 14 12 4 1 50 27 330
2014 Shift worker 10 17 24 23 15 6 4 30 43 29
2014 Non-shift worker 11 15 23 21 26 4 1 27 49 385

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 40 9 18 9 19 0 4 51 30 15
2020 Non-shift worker 18 22 17 15 18 2 7 44 37 429
2019 Shift worker 37 19 14 7 15 7 0 61 24 29
2019 Non-shift worker 21 21 13 17 18 4 6 47 38 412
2018 Shift worker 40 13 14 18 6 0 9 58 27 21
2018 Non-shift worker 18 22 12 16 21 4 6 45 41 414
2017 Shift worker 32 24 12 5 12 6 7 66 20 17
2017 Non-shift worker 11 19 18 19 22 4 8 34 46 331
2014 Shift worker 10 18 10 21 30 0 11 31 57 29
2014 Non-shift worker 10 13 19 17 32 3 5 25 54 385

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 58 24 9 0 9 0 0 82 9 15
2020 Non-shift worker 48 20 11 7 4 2 8 75 12 428
2019 Shift worker 37 33 7 12 4 0 7 76 17 29
2019 Non-shift worker 53 19 13 4 3 1 6 78 8 412

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 60 10 26 0 4 0 0 70 4 14
2020 Non-shift worker 51 22 10 5 4 2 7 79 10 427
2019 Shift worker 56 10 13 15 3 0 4 68 19 29
2019 Non-shift worker 51 19 14 4 5 2 5 75 9 410

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 62 18 13 0 6 0 0 81 6 15
2020 Non-shift worker 72 8 3 2 4 3 7 89 7 426
2019 Shift worker 76 4 4 8 0 4 4 87 9 29
2019 Non-shift worker 73 6 4 3 3 3 7 88 7 411

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 70 14 15 0 0 0 0 85 0 15
2020 Non-shift worker 67 10 5 2 3 3 10 89 6 425
2019 Shift worker 76 0 4 8 0 4 8 86 9 29
2019 Non-shift worker 76 5 3 1 1 3 11 94 3 410

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 28 20 19 17 6 9 0 53 26 15
2020 Non-shift worker 20 41 19 9 5 4 1 65 15 426
2019 Shift worker 32 42 9 6 4 7 0 80 11 28
2019 Non-shift worker 25 40 15 11 6 3 0 67 18 411
2018 Shift worker 33 47 10 6 0 4 0 83 7 21
2018 Non-shift worker 30 33 18 8 7 3 1 65 16 413
2017 Shift worker 21 34 32 0 6 7 0 60 6 17
2017 Non-shift worker 17 35 21 10 8 8 1 57 21 330

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 45 25 14 16 0 0 0 70 16 14
2020 Non-shift worker 33 35 14 9 5 3 1 71 15 422
2019 Shift worker 65 29 0 4 3 0 0 93 7 28
2019 Non-shift worker 41 35 12 6 5 2 0 77 11 408
2018 Shift worker 58 24 11 6 0 0 0 82 6 21
2018 Non-shift worker 45 34 11 5 2 2 1 81 7 410
2017 Shift worker 32 55 6 6 0 0 0 88 6 17
2017 Non-shift worker 30 43 13 5 4 4 1 77 10 330
2014 Shift worker 29 49 11 11 0 0 0 78 11 29
2014 Non-shift worker 33 40 15 7 3 1 0 74 10 386

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 51 22 13 4 6 0 4 76 11 15
2020 Non-shift worker 35 36 14 5 3 6 1 76 9 427
2019 Shift worker 64 18 3 4 4 3 4 88 9 29
2019 Non-shift worker 42 29 15 6 5 3 0 74 11 409
2018 Shift worker 71 17 5 0 6 0 0 89 6 21
2018 Non-shift worker 45 30 14 4 2 4 1 78 7 408
2017 Shift worker 37 31 19 0 6 6 0 73 6 17
2017 Non-shift worker 34 36 15 4 4 7 1 75 8 331
2014 Shift worker 31 35 18 4 4 9 0 72 9 29
2014 Non-shift worker 34 38 16 4 4 3 1 75 8 386

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 54 26 9 0 6 0 4 84 7 15
2020 Non-shift worker 37 33 15 5 4 5 1 74 10 428

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 64 13 13 0 6 0 4 80 7 15
2020 Non-shift worker 43 31 9 5 6 5 2 79 11 427

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 64 13 9 8 6 0 0 77 14 15
2020 Non-shift worker 51 30 10 6 3 0 0 81 9 429
2019 Shift worker 74 19 4 3 0 0 0 93 3 29
2019 Non-shift worker 55 30 8 3 4 0 0 85 7 411
2018 Shift worker 78 9 6 6 0 0 0 87 6 21
2018 Non-shift worker 55 31 7 4 4 0 0 86 7 405
2017 Shift worker 51 31 12 6 0 0 0 82 6 17
2017 Non-shift worker 44 39 9 4 4 0 1 83 8 330
2014 Shift worker 48 30 15 4 4 0 0 78 8 29
2014 Non-shift worker 40 38 12 6 4 0 0 78 10 386

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 48 25 15 4 8 0 0 73 12 15
2020 Non-shift worker 34 29 16 12 9 0 0 63 21 428
2019 Shift worker 63 20 8 0 7 3 0 85 7 29
2019 Non-shift worker 42 28 15 8 7 0 0 71 15 407
2018 Shift worker 60 22 11 6 0 0 0 83 6 21
2018 Non-shift worker 41 25 15 10 8 1 0 67 18 410
2017 Shift worker 29 51 13 6 0 0 0 80 6 16
2017 Non-shift worker 25 29 24 13 8 2 1 55 21 331
2014 Shift worker 22 31 29 11 8 0 0 52 18 29
2014 Non-shift worker 21 31 26 11 11 1 0 52 22 387

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 48 25 19 0 8 0 0 73 8 15
2020 Non-shift worker 33 30 17 12 8 0 0 63 20 426
2019 Shift worker 63 15 11 7 4 0 0 78 11 29
2019 Non-shift worker 41 30 13 9 5 0 0 72 15 410
2018 Shift worker 67 19 7 6 0 0 0 86 6 21
2018 Non-shift worker 40 29 15 9 7 0 0 69 16 408
2017 Shift worker 22 59 18 0 0 0 0 82 0 17
2017 Non-shift worker 27 35 18 11 7 1 1 63 18 331
2014 Shift worker 18 39 16 15 12 0 0 57 27 28
2014 Non-shift worker 21 35 22 10 10 1 0 57 21 387

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 51 0 28 10 8 4 0 53 19 15
2020 Non-shift worker 32 20 18 13 12 2 3 55 26 426
2019 Shift worker 46 7 15 8 7 14 3 64 18 29
2019 Non-shift worker 38 22 16 10 10 2 1 63 21 411
2018 Shift worker 43 28 14 10 0 5 0 74 11 21
2018 Non-shift worker 35 23 13 12 11 3 3 61 25 410
2017 Shift worker 29 52 6 0 6 7 0 87 6 17
2017 Non-shift worker 23 23 20 14 10 5 4 52 26 331
2014 Shift worker 20 14 24 28 8 7 0 36 38 29
2014 Non-shift worker 23 23 20 14 14 5 2 49 30 387
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Shift worker 21 36 43 15
2020 Non-shift worker 33 32 34 429
2019 Shift worker 32 35 34 29
2019 Non-shift worker 30 31 39 413
2018 Shift worker 24 47 29 21
2018 Non-shift worker 33 35 32 413
2017 Shift worker 35 48 17 17
2017 Non-shift worker 35 29 36 331
2014 Shift worker 34 26 40 29
2014 Non-shift worker 33 34 33 387

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Non-shift worker 17 9 43 2 25 4 111
2014 Shift worker 12 11 31 22 9999 25 10
2014 Non-shift worker 20 12 47 7 9999 13 129
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 34 0 24 9 14 5 14 42 29 15
2020 Non-shift worker 17 15 17 7 8 29 8 50 24 429
2019 Shift worker 48 4 14 7 0 21 7 71 10 29
2019 Non-shift worker 17 16 18 6 9 26 8 50 22 413
2018 Shift worker 22 18 14 6 0 22 17 66 11 21
2018 Non-shift worker 18 15 19 8 9 23 9 48 24 411
2017 Shift worker 5 12 21 13 12 24 14 26 40 17
2017 Non-shift worker 10 18 18 8 9 27 10 44 26 330
2014 Shift worker 18 17 17 12 8 16 13 49 27 29
2014 Non-shift worker 15 16 23 6 8 26 5 46 21 384

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 39 0 24 4 19 4 10 45 27 15
2020 Non-shift worker 25 29 19 7 6 13 1 63 15 429
2019 Shift worker 58 21 7 3 0 11 0 89 3 29
2019 Non-shift worker 31 30 16 7 6 8 2 68 14 413
2018 Shift worker 37 26 12 6 0 19 0 77 8 21
2018 Non-shift worker 32 28 17 7 7 9 0 66 15 412
2017 Shift worker 14 41 11 6 6 20 0 70 16 17
2017 Non-shift worker 22 33 19 5 8 13 1 64 14 328
2014 Shift worker 21 35 13 12 11 9 0 61 25 29
2014 Non-shift worker 22 32 21 6 6 11 2 62 14 385
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 34 0 31 9 6 5 14 42 19 15
2020 Non-shift worker 17 14 20 2 6 34 8 53 13 428
2019 Shift worker 45 7 14 4 0 21 10 74 6 29
2019 Non-shift worker 18 15 20 5 4 30 8 53 15 409
2018 Shift worker 15 18 14 0 6 34 12 62 12 21
2018 Non-shift worker 20 15 23 3 4 28 8 54 11 412
2017 Shift worker 15 12 6 0 12 37 19 59 28 17
2017 Non-shift worker 16 16 18 2 4 33 11 56 11 329
2014 Shift worker 7 14 24 4 8 30 13 37 21 29
2014 Non-shift worker 14 15 22 2 3 37 6 51 10 385

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 34 4 28 9 6 9 10 47 19 15
2020 Non-shift worker 28 26 20 3 5 16 2 66 10 428
2019 Shift worker 54 21 14 0 0 11 0 84 0 29
2019 Non-shift worker 34 30 14 5 5 11 1 73 10 411
2018 Shift worker 43 19 12 6 0 19 0 77 8 21
2018 Non-shift worker 29 28 22 4 3 12 1 66 9 412
2017 Shift worker 26 25 25 0 6 18 0 62 8 17
2017 Non-shift worker 26 32 15 3 4 17 3 72 9 329
2014 Shift worker 13 38 17 8 8 16 0 61 19 29
2014 Non-shift worker 24 29 21 2 2 20 2 68 6 385
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 24 9 43 10 13 0 0 34 23 15
2020 Non-shift worker 18 23 21 15 21 0 2 41 37 428

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 45 17 34 4 0 0 0 62 4 15
2020 Non-shift worker 47 27 13 5 6 1 1 75 12 426
2019 Shift worker 38 12 18 15 11 3 3 53 28 29
2019 Non-shift worker 41 26 17 7 8 0 1 67 16 407
2018 Shift worker 31 32 12 12 12 0 0 63 24 20
2018 Non-shift worker 35 29 16 9 9 1 2 65 18 414
2017 Shift worker 35 21 11 7 26 0 0 56 33 17
2017 Non-shift worker 34 25 16 10 10 0 5 62 21 329

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 64 12 13 6 4 0 0 77 10 15
2020 Non-shift worker 18 26 22 18 16 0 0 44 33 427
2019 Shift worker 36 22 20 6 12 0 3 60 19 29
2019 Non-shift worker 21 24 30 14 9 0 1 47 23 410
2018 Shift worker 50 13 25 12 0 0 0 63 12 20
2018 Non-shift worker 20 25 25 16 12 1 1 45 29 413
2017 Shift worker 16 36 20 17 6 0 5 54 25 17
2017 Non-shift worker 16 26 24 20 12 1 2 43 32 329

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 77 4 9 6 4 0 0 81 10 15
2020 Non-shift worker 30 32 20 9 7 0 2 63 17 426
2019 Shift worker 46 17 19 6 4 3 6 68 11 29
2019 Non-shift worker 35 27 20 10 4 1 3 65 14 405
2018 Shift worker 54 15 11 15 0 0 5 72 16 20
2018 Non-shift worker 28 31 21 11 5 1 2 61 17 411
2017 Shift worker 54 20 5 0 7 0 13 85 8 15
2017 Non-shift worker 25 27 23 11 9 1 4 54 21 329

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 47 21 17 5 10 0 0 68 15 15
2020 Non-shift worker 25 22 19 13 18 1 2 49 32 425
2019 Shift worker 19 37 16 7 15 3 3 60 23 29
2019 Non-shift worker 26 23 23 12 13 1 2 51 25 407
2018 Shift worker 37 25 14 7 17 0 0 62 24 21
2018 Non-shift worker 22 22 22 15 17 1 2 45 33 412
2017 Shift worker 17 12 30 18 13 0 12 32 34 17
2017 Non-shift worker 15 20 17 22 22 1 3 37 45 330

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 71 10 19 0 0 0 0 81 0 15
2020 Non-shift worker 44 23 13 8 7 1 4 70 16 425
2019 Shift worker 64 15 14 0 0 0 7 85 0 29
2019 Non-shift worker 49 23 14 5 3 0 5 77 9 408
2018 Shift worker 58 12 25 0 0 0 5 74 0 20
2018 Non-shift worker 46 21 15 5 6 2 5 73 12 411
2017 Shift worker 42 16 13 0 0 6 23 81 0 17
2017 Non-shift worker 38 27 12 5 5 1 10 74 12 328

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 58 8 13 6 14 0 0 66 21 15
2020 Non-shift worker 30 25 18 13 12 1 1 56 26 428
2019 Shift worker 41 21 15 23 0 0 0 62 23 29
2019 Non-shift worker 37 27 18 9 8 0 1 65 17 410
2018 Shift worker 58 11 4 11 10 0 5 73 23 21
2018 Non-shift worker 31 27 22 10 7 1 1 59 18 410
2017 Shift worker 22 36 12 17 5 0 6 63 24 17
2017 Non-shift worker 26 34 19 10 8 1 2 62 19 327

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 42 21 28 0 5 0 4 66 5 15
2020 Non-shift worker 37 20 13 9 12 0 8 62 24 426

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 43 19 24 6 8 0 0 62 14 15
2020 Non-shift worker 32 28 18 10 9 1 2 62 19 428
2019 Shift worker 48 17 12 4 6 9 4 74 12 29
2019 Non-shift worker 35 30 17 9 7 1 1 67 16 413
2018 Shift worker 41 23 19 0 0 0 17 77 0 21
2018 Non-shift worker 35 30 18 8 5 2 2 67 14 415
2017 Shift worker 35 30 17 6 5 0 6 70 12 17
2017 Non-shift worker 26 29 21 11 8 0 4 57 21 327

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 49 9 24 10 8 0 0 58 18 15
2020 Non-shift worker 28 29 23 10 9 1 1 58 19 424
2019 Shift worker 42 33 12 4 6 3 0 77 10 29
2019 Non-shift worker 30 29 21 10 8 0 1 60 18 411
2018 Shift worker 36 34 7 17 0 0 5 74 18 21
2018 Non-shift worker 28 30 22 11 6 1 2 60 17 415
2017 Shift worker 36 40 0 12 5 0 6 81 19 17
2017 Non-shift worker 24 30 23 11 8 0 4 56 20 328

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 49 4 30 13 4 0 0 53 17 15
2020 Non-shift worker 30 32 18 10 8 1 1 63 19 426
2019 Shift worker 49 32 10 4 6 0 0 80 9 29
2019 Non-shift worker 34 28 22 7 8 0 1 63 15 412
2018 Shift worker 38 33 20 4 0 0 5 75 4 20
2018 Non-shift worker 36 28 18 9 6 0 2 66 16 413
2017 Shift worker 35 34 0 12 5 6 6 80 20 17
2017 Non-shift worker 31 29 18 11 7 1 3 62 19 328

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 58 9 18 4 10 0 0 68 14 15
2020 Non-shift worker 40 24 15 10 9 1 1 66 19 426
2019 Shift worker 61 11 16 9 0 3 0 74 9 29
2019 Non-shift worker 45 22 15 6 9 1 1 69 16 410

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 46 29 15 4 5 0 0 75 9 15
2020 Non-shift worker 32 28 21 9 9 1 1 60 18 428

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 53 17 24 6 0 0 0 70 6 15
2020 Non-shift worker 32 26 19 10 11 1 1 60 21 428
2019 Shift worker 58 17 11 11 0 3 0 77 12 29
2019 Non-shift worker 35 35 15 7 6 1 1 71 13 409
2018 Shift worker 52 19 20 4 0 0 5 75 4 21
2018 Non-shift worker 35 32 14 12 4 0 2 69 17 412
2017 Shift worker 35 16 12 18 5 6 6 59 27 17
2017 Non-shift worker 35 30 18 9 5 0 3 67 14 328

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 66 9 15 0 9 0 0 75 9 15
2020 Non-shift worker 41 22 18 8 9 1 2 64 17 428
2019 Shift worker 74 14 4 8 0 0 0 88 8 29
2019 Non-shift worker 55 24 12 5 2 0 2 81 7 409
2018 Shift worker 71 10 7 0 0 0 11 92 0 21
2018 Non-shift worker 52 25 11 7 3 1 2 78 10 411
2017 Shift worker 34 31 24 0 11 0 0 65 11 17
2017 Non-shift worker 52 23 15 4 3 0 3 77 7 330

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 68 4 17 6 5 0 0 71 12 15
2020 Non-shift worker 31 29 21 7 10 0 1 61 18 429

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 75 4 15 0 5 0 0 79 5 15
2020 Non-shift worker 60 18 8 3 5 1 4 83 8 426
2019 Shift worker 84 8 4 0 0 4 0 96 0 29
2019 Non-shift worker 72 13 5 1 2 1 7 92 3 409
2018 Shift worker 85 0 10 0 0 0 5 89 0 21
2018 Non-shift worker 68 16 6 2 1 0 7 90 4 413

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 84 0 10 7 0 0 0 84 7 14
2020 Non-shift worker 68 12 5 4 5 2 4 85 9 426
2019 Shift worker 85 0 7 8 0 0 0 85 8 29
2019 Non-shift worker 69 11 7 4 4 0 5 84 9 411
2018 Shift worker 75 4 10 0 6 0 5 83 7 21
2018 Non-shift worker 68 12 7 5 4 0 5 84 9 414
2017 Shift worker 52 6 12 6 18 0 6 62 26 17
2017 Non-shift worker 67 14 4 6 4 1 5 86 10 330

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 58 4 34 4 0 0 0 62 4 15
2020 Non-shift worker 57 24 9 3 3 1 2 84 7 429
2019 Shift worker 67 25 9 0 0 0 0 91 0 28
2019 Non-shift worker 52 29 12 3 2 0 2 82 6 410
2018 Shift worker 65 6 10 14 0 0 5 75 15 21
2018 Non-shift worker 51 29 11 4 4 0 2 81 7 412
2017 Shift worker 38 39 0 5 12 0 6 82 18 17
2017 Non-shift worker 49 29 10 6 3 0 3 80 9 329

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 69 6 25 0 0 0 0 75 0 15
2020 Non-shift worker 59 18 9 7 6 0 1 78 13 427
2019 Shift worker 83 11 3 3 0 0 0 94 3 29
2019 Non-shift worker 60 17 9 4 7 0 3 79 11 408
2018 Shift worker 65 11 12 0 7 0 5 80 7 20
2018 Non-shift worker 55 21 10 7 5 1 2 77 12 410
2017 Shift worker 38 26 0 5 18 6 6 74 26 17
2017 Non-shift worker 55 22 8 7 4 0 3 80 12 330

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 70 0 25 0 0 0 5 74 0 15
2020 Non-shift worker 53 10 6 2 2 0 27 86 5 428
2019 Shift worker 65 8 0 4 0 0 22 95 5 29
2019 Non-shift worker 59 11 4 2 1 1 22 91 4 407
2018 Shift worker 69 0 16 0 0 0 15 81 0 20
2018 Non-shift worker 53 11 6 3 1 1 25 86 5 412
2017 Shift worker 52 13 5 0 5 0 25 86 7 17
2017 Non-shift worker 44 14 5 4 1 0 31 84 8 330

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 81 0 19 0 0 0 0 81 0 15
2020 Non-shift worker 67 18 6 3 2 0 5 89 5 429
2019 Shift worker 83 10 4 0 0 0 3 96 0 29
2019 Non-shift worker 62 18 10 1 2 0 6 86 3 407
2018 Shift worker 68 17 10 0 0 0 5 89 0 21
2018 Non-shift worker 59 20 9 4 2 0 6 84 7 412
2017 Shift worker 59 12 5 6 5 0 12 81 13 17
2017 Non-shift worker 61 15 9 4 3 0 8 83 7 328

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 68 4 29 0 0 0 0 71 0 15
2020 Non-shift worker 71 14 6 2 3 1 4 89 5 429
2019 Shift worker 73 14 8 3 3 0 0 86 6 29
2019 Non-shift worker 75 12 4 2 1 0 5 92 3 410
2018 Shift worker 60 4 15 4 11 0 5 68 16 20
2018 Non-shift worker 72 10 3 5 3 0 5 88 9 413
2017 Shift worker 35 24 0 5 18 6 12 72 28 17
2017 Non-shift worker 64 15 7 3 5 1 6 84 8 329

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 66 4 15 9 5 0 0 70 14 15
2020 Non-shift worker 44 30 13 6 3 1 3 77 10 426
2019 Shift worker 65 21 10 4 0 0 0 86 4 29
2019 Non-shift worker 56 23 11 5 2 0 3 81 7 410
2018 Shift worker 53 22 17 4 0 0 5 79 4 21
2018 Non-shift worker 53 24 14 4 2 1 3 79 6 413
2017 Shift worker 40 27 17 5 5 0 6 71 11 17
2017 Non-shift worker 53 24 12 4 2 0 4 80 7 330

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 35 18 43 4 0 0 0 53 4 15
2020 Non-shift worker 25 33 23 11 7 0 0 58 18 428

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 38 25 18 19 0 0 0 62 19 15
2020 Non-shift worker 14 29 32 19 7 0 0 42 26 427
2019 Shift worker 24 40 33 3 0 0 0 64 3 29
2019 Non-shift worker 17 33 35 11 4 0 0 50 15 412
2018 Shift worker 30 42 22 6 0 0 0 71 6 21
2018 Non-shift worker 17 31 33 14 4 0 0 48 19 412
2017 Shift worker 18 35 36 0 6 0 5 56 6 17
2017 Non-shift worker 13 31 36 15 5 0 0 44 20 330

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 13 19 28 25 15 0 0 40 32 15
2020 Non-shift worker 13 22 39 17 9 0 0 26 35 428
2019 Shift worker 0 16 35 17 29 0 3 48 16 28
2019 Non-shift worker 9 18 39 21 13 0 0 34 27 410
2018 Shift worker 0 6 35 35 24 0 0 59 6 21
2018 Non-shift worker 8 19 40 20 13 0 1 33 26 410
2017 Shift worker 6 6 49 24 10 0 5 36 13 17
2017 Non-shift worker 5 20 38 23 12 1 1 36 25 328

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 48 35 13 0 4 0 0 83 4 15
2020 Non-shift worker 36 37 15 7 3 1 0 74 10 426
2019 Shift worker 45 32 17 3 0 4 0 80 3 29
2019 Non-shift worker 34 37 13 7 4 3 0 75 12 412
2018 Shift worker 39 47 14 0 0 0 0 86 0 21
2018 Non-shift worker 33 39 12 7 5 3 1 75 12 413
2017 Shift worker 15 42 19 6 0 18 0 69 8 17
2017 Non-shift worker 21 43 20 7 5 5 0 67 13 329

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 48 29 15 4 0 4 0 80 4 15
2020 Non-shift worker 29 28 16 15 7 4 0 60 23 424

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 60 0 25 11 0 0 4 63 12 14
2020 Non-shift worker 34 27 13 13 8 4 1 64 23 426

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 53 8 35 0 0 0 4 64 0 15
2020 Non-shift worker 42 28 15 5 5 4 1 74 11 426

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 48 9 26 0 17 0 0 57 17 15
2020 Non-shift worker 26 31 17 12 11 3 0 59 23 428
2019 Shift worker 55 26 8 7 0 4 0 84 7 29
2019 Non-shift worker 26 33 17 13 9 2 0 60 22 413
2018 Shift worker 39 34 10 6 6 4 0 76 13 21
2018 Non-shift worker 28 32 17 13 7 2 1 62 21 412
2017 Shift worker 16 46 6 18 6 0 6 67 26 17
2017 Non-shift worker 16 35 22 17 7 3 0 52 25 329

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 51 22 9 18 0 0 0 73 18 15
2020 Non-shift worker 30 38 12 12 7 0 0 69 19 427

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 21 59 9 8 4 0 0 79 12 15
2020 Non-shift worker 30 30 13 13 13 1 0 60 27 425

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 45 25 17 9 4 0 0 70 13 14
2020 Non-shift worker 33 33 18 9 6 0 1 67 15 422

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 44 43 9 4 0 0 0 87 4 15
2020 Non-shift worker 40 33 15 3 4 2 2 76 8 424

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 68 22 9 0 0 0 0 91 0 15
2020 Non-shift worker 75 18 4 0 0 2 1 95 1 425

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 47 38 10 0 4 0 0 86 4 14
2020 Non-shift worker 48 34 9 4 2 3 0 85 6 427

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 48 19 22 10 0 0 0 68 10 15
2020 Non-shift worker 47 28 8 10 5 2 1 76 15 428

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 43 19 28 10 0 0 0 62 10 15
2020 Non-shift worker 36 27 12 10 13 1 0 64 24 429

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Non-shift worker 28 38 14 9 8 1 1 68 18 86
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Shift worker 26 74 15
2020 Non-shift worker 9 91 425

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Shift worker 6 94 15
2020 Non-shift worker 14 86 425
2019 Shift worker 8 92 29
2019 Non-shift worker 16 84 413
2017 Non-shift worker 15 85 329
2014 Shift worker 20 80 29
2014 Non-shift worker 16 84 385

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-shift worker 81 19 50
2014 Non-shift worker 88 12 62

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2017 Non-shift worker 53 34 0 10 3 0 0 86 14 41
2014 Non-shift worker 58 31 7 0 2 2 0 91 2 54

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 73 0 17 6 0 4 0 76 7 15
2020 Non-shift worker 45 27 11 7 5 2 3 76 13 425
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 18 49 32 0 73 27 15
2020 Non-shift worker 17 62 19 2 78 22 429

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 70 0 19 0 5 0 5 74 6 15
2020 Non-shift worker 47 16 8 6 5 4 13 76 14 429
2019 Shift worker 52 17 7 4 4 0 16 82 10 29
2019 Non-shift worker 47 15 12 7 9 2 8 69 17 412
2018 Shift worker 31 21 6 11 0 6 24 75 16 21
2018 Non-shift worker 51 11 10 8 7 2 11 72 17 414
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