2020 Public Service Employee Survey Results for Privy Council Office by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 37 4 11 2 0 0 82 14 201
2020 Non-supervisor 39 43 4 12 3 0 0 82 14 559

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 75 17 4 2 1 2 0 93 2 200
2020 Non-supervisor 77 14 4 2 2 1 0 92 4 557
2017 Supervisor 65 28 3 2 0 1 1 95 2 181
2017 Non-supervisor 72 19 4 3 1 0 1 92 4 522
2014 Supervisor 64 27 4 4 0 1 0 93 4 160
2014 Non-supervisor 71 21 4 3 1 0 0 92 4 476

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 36 4 9 3 0 0 84 12 200
2020 Non-supervisor 37 40 7 9 5 0 1 79 14 558
2019 Supervisor 46 36 7 8 3 0 0 82 11 203
2019 Non-supervisor 42 36 6 11 5 0 0 78 16 651
2017 Supervisor 43 40 4 8 5 0 0 83 13 181
2017 Non-supervisor 37 38 7 11 7 0 0 75 18 524
2014 Supervisor 64 26 2 7 1 0 0 90 8 160
2014 Non-supervisor 52 33 6 5 3 0 0 85 8 474

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 38 9 8 3 0 0 79 12 201
2020 Non-supervisor 36 33 15 11 3 1 2 71 14 553
2019 Supervisor 46 39 8 5 1 0 1 86 7 200
2019 Non-supervisor 30 39 14 12 4 0 1 70 16 647
2018 Supervisor 35 41 10 10 1 0 2 78 12 177
2018 Non-supervisor 29 42 11 12 4 0 2 72 17 461
2017 Supervisor 34 42 14 5 3 1 1 77 8 181
2017 Non-supervisor 33 34 14 13 5 0 1 68 18 525
2014 Supervisor 46 40 7 6 1 0 0 86 7 160
2014 Non-supervisor 29 42 12 10 5 0 1 72 15 476

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 32 8 7 2 0 1 83 9 197
2020 Non-supervisor 47 30 9 9 4 0 1 78 12 552
2019 Supervisor 60 33 3 3 1 0 0 94 4 203
2019 Non-supervisor 51 33 8 5 2 0 0 85 7 648
2017 Supervisor 55 34 6 3 2 0 0 89 5 181
2017 Non-supervisor 51 31 9 7 1 0 0 83 8 524
2014 Supervisor 60 33 5 1 0 0 1 94 1 160
2014 Non-supervisor 48 39 7 6 1 0 0 87 7 475

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 30 8 12 11 0 1 69 23 201
2020 Non-supervisor 47 27 10 10 5 0 0 74 16 557
2019 Supervisor 43 37 9 8 2 0 0 81 10 203
2019 Non-supervisor 49 29 11 8 4 0 0 78 12 652
2018 Supervisor 38 34 10 14 4 0 0 72 18 176
2018 Non-supervisor 46 30 9 9 5 0 1 77 14 461
2017 Supervisor 33 31 14 15 7 0 0 65 22 181
2017 Non-supervisor 41 33 8 12 5 0 1 75 17 525
2014 Supervisor 31 40 11 12 5 1 0 72 17 160
2014 Non-supervisor 39 32 14 10 4 0 1 72 14 476

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 39 5 6 4 0 0 85 10 200
2020 Non-supervisor 45 36 10 6 4 0 0 81 9 559
2019 Supervisor 64 29 4 3 0 0 0 92 3 203
2019 Non-supervisor 46 36 10 6 2 0 0 83 7 654
2018 Supervisor 55 36 3 5 1 0 0 92 6 177
2018 Non-supervisor 41 41 10 6 1 0 0 83 7 457
2017 Supervisor 59 33 4 1 2 1 0 93 3 181
2017 Non-supervisor 42 42 8 5 3 0 0 84 7 525
2014 Supervisor 57 35 4 2 1 0 0 92 4 160
2014 Non-supervisor 38 40 9 8 4 0 0 79 12 476

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 32 13 10 4 0 1 74 13 201
2020 Non-supervisor 43 32 12 9 4 0 0 75 13 557
2019 Supervisor 49 37 7 5 2 0 0 87 7 203
2019 Non-supervisor 38 35 14 9 4 0 0 73 13 654
2018 Supervisor 40 36 9 9 4 0 0 77 13 177
2018 Non-supervisor 38 36 12 9 5 0 0 74 14 460
2017 Supervisor 47 35 9 3 5 1 0 82 8 181
2017 Non-supervisor 37 35 13 10 5 0 1 72 15 525
2014 Supervisor 41 40 7 9 3 1 0 81 12 160
2014 Non-supervisor 31 36 16 10 7 0 0 67 17 476

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 35 11 10 4 0 0 75 14 199
2020 Non-supervisor 40 36 12 9 3 0 0 76 12 553
2019 Supervisor 49 38 6 6 1 0 0 86 7 200
2019 Non-supervisor 35 39 14 10 3 0 0 73 13 651
2018 Supervisor 43 39 8 7 3 0 0 82 10 177
2018 Non-supervisor 33 42 12 9 4 0 0 75 13 460
2017 Supervisor 30 52 6 9 3 0 0 82 12 181
2017 Non-supervisor 33 41 13 9 4 0 0 74 13 525

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 28 6 6 1 0 0 87 7 200
2020 Non-supervisor 55 33 6 4 2 0 0 88 6 558
2019 Supervisor 70 26 1 2 0 0 0 96 3 200
2019 Non-supervisor 51 34 8 5 1 0 0 86 6 654
2018 Supervisor 67 30 2 1 1 0 0 97 2 176
2018 Non-supervisor 57 33 6 4 1 0 0 89 5 462
2017 Supervisor 61 34 3 1 2 0 0 94 3 181
2017 Non-supervisor 51 36 7 4 2 0 0 88 5 524
2014 Supervisor 66 27 6 1 0 0 0 94 1 160
2014 Non-supervisor 51 33 9 4 2 0 0 85 6 475

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 30 8 11 3 0 0 78 14 201
2020 Non-supervisor 44 31 12 8 4 1 0 76 12 557
2019 Supervisor 57 32 4 4 2 0 0 90 6 202
2019 Non-supervisor 40 35 12 8 4 0 0 76 12 652
2018 Supervisor 48 34 7 8 2 0 0 82 10 176
2018 Non-supervisor 40 38 11 7 3 0 0 79 11 460
2017 Supervisor 52 35 8 2 3 0 0 87 5 179
2017 Non-supervisor 41 37 10 7 6 0 0 78 13 523

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 28 6 2 1 0 0 92 2 201
2020 Non-supervisor 59 28 8 2 3 0 0 87 5 555
2019 Supervisor 74 24 0 2 0 0 0 97 2 197
2019 Non-supervisor 55 33 8 3 1 0 0 88 4 649
2018 Supervisor 76 19 2 2 1 0 0 95 2 175
2018 Non-supervisor 57 33 7 2 1 0 0 90 3 463
2017 Supervisor 73 22 3 1 1 0 0 96 2 181
2017 Non-supervisor 55 35 7 2 1 0 0 90 3 522
2014 Supervisor 78 17 4 1 0 0 0 96 1 160
2014 Non-supervisor 67 24 7 1 2 0 0 91 3 476

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 35 4 9 4 0 0 83 13 200
2020 Non-supervisor 41 34 12 7 5 0 1 76 12 554
2019 Supervisor 62 28 4 5 1 0 0 90 6 202
2019 Non-supervisor 37 38 13 8 3 0 0 76 12 652
2018 Supervisor 59 29 5 6 1 0 0 88 7 175
2018 Non-supervisor 37 37 11 11 3 0 1 74 15 461
2017 Supervisor 58 31 4 6 0 0 0 89 6 181
2017 Non-supervisor 35 37 11 11 4 0 1 74 16 522
2014 Supervisor 51 38 4 6 1 0 0 89 7 160
2014 Non-supervisor 30 43 14 8 5 0 0 74 13 476

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 34 8 4 4 0 0 84 8 201
2020 Non-supervisor 45 31 13 6 4 0 0 76 10 556
2019 Supervisor 64 29 3 3 1 0 0 93 3 202
2019 Non-supervisor 43 34 13 6 3 0 0 78 9 652
2018 Supervisor 60 30 6 2 1 0 0 90 4 174
2018 Non-supervisor 42 33 13 8 3 0 0 75 11 461
2017 Supervisor 61 27 6 5 1 0 0 89 5 181
2017 Non-supervisor 43 32 15 6 4 0 0 75 10 522
2014 Supervisor 47 41 7 5 1 0 0 88 6 160
2014 Non-supervisor 33 41 12 7 6 0 0 75 13 475

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 31 7 5 2 0 0 86 8 199
2020 Non-supervisor 46 34 11 6 2 0 1 81 9 554
2019 Supervisor 54 34 6 3 1 0 1 89 5 201
2019 Non-supervisor 44 39 11 4 2 0 0 83 6 649
2018 Supervisor 53 28 7 10 2 0 0 81 12 176
2018 Non-supervisor 42 38 8 7 4 0 0 81 11 461
2017 Supervisor 56 31 4 6 3 0 0 87 9 181
2017 Non-supervisor 42 36 13 5 2 0 2 79 7 523
2014 Supervisor 51 38 7 3 1 0 1 89 4 160
2014 Non-supervisor 38 42 11 5 3 0 0 81 8 476

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 31 7 5 2 0 0 85 7 199
2020 Non-supervisor 50 35 8 3 3 0 0 86 6 557
2019 Supervisor 64 29 4 3 0 0 0 93 3 202
2019 Non-supervisor 52 36 7 4 1 0 0 87 6 653
2018 Supervisor 63 28 3 4 2 0 0 91 6 176
2018 Non-supervisor 52 33 8 4 3 0 0 85 7 463
2017 Supervisor 64 28 4 1 3 0 0 92 4 181
2017 Non-supervisor 48 37 7 5 2 0 0 86 7 520
2014 Supervisor 61 34 2 1 1 0 0 95 3 160
2014 Non-supervisor 47 35 8 5 4 0 0 83 9 475

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 18 24 22 20 0 1 34 42 200
2020 Non-supervisor 31 33 18 11 5 0 1 65 16 558
2019 Supervisor 14 38 21 13 15 0 0 51 28 203
2019 Non-supervisor 38 34 17 7 4 0 0 72 11 652
2018 Supervisor 8 28 25 21 18 0 0 36 39 177
2018 Non-supervisor 36 29 20 10 5 0 0 65 15 464
2017 Supervisor 11 33 21 20 14 1 0 44 34 181
2017 Non-supervisor 34 35 19 6 4 0 2 70 10 523
2014 Supervisor 17 26 24 19 13 1 1 43 32 160
2014 Non-supervisor 31 39 16 8 5 0 2 71 13 476

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 28 31 20 6 0 1 26 42 201
2020 Non-supervisor 9 24 32 21 10 1 2 33 34 556
2019 Supervisor 7 25 42 18 8 0 1 26 31 203
2019 Non-supervisor 9 21 34 22 11 1 2 35 31 651
2018 Supervisor 14 28 40 13 4 0 1 17 43 175
2018 Non-supervisor 8 22 36 22 10 0 1 33 31 465
2017 Supervisor 15 23 36 20 3 1 3 24 39 181
2017 Non-supervisor 10 23 31 20 10 2 4 32 35 524
2014 Supervisor 8 22 43 17 9 1 1 26 31 160
2014 Non-supervisor 5 25 37 19 9 2 3 30 32 475

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 3 15 27 33 19 2 1 54 18 200
2020 Non-supervisor 4 11 21 33 25 3 3 62 16 554
2019 Supervisor 2 12 31 33 19 1 1 53 15 198
2019 Non-supervisor 6 11 24 30 25 3 3 58 17 648
2018 Supervisor 7 14 27 31 18 1 1 50 22 172
2018 Non-supervisor 7 13 25 30 21 1 3 54 21 461
2017 Supervisor 5 7 32 30 18 4 4 53 13 181
2017 Non-supervisor 6 11 23 26 23 3 7 55 20 523
2014 Supervisor 4 13 27 35 16 2 3 54 18 160
2014 Non-supervisor 5 12 25 31 20 2 4 55 18 473

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 18 23 32 17 0 1 49 27 199
2020 Non-supervisor 5 13 30 29 18 3 3 50 19 555
2019 Supervisor 3 12 34 31 18 0 1 50 16 202
2019 Non-supervisor 7 16 29 26 18 2 3 46 24 646
2018 Supervisor 3 16 30 35 15 0 1 51 20 175
2018 Non-supervisor 8 15 31 25 16 2 2 43 24 464
2017 Supervisor 9 15 27 26 17 1 4 46 25 179
2017 Non-supervisor 10 13 28 23 16 2 8 44 25 521
2014 Supervisor 9 15 33 26 12 3 1 40 26 160
2014 Non-supervisor 10 16 30 24 15 2 3 41 28 474

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 19 39 18 10 0 0 28 34 201
2020 Non-supervisor 6 15 29 30 17 1 2 48 22 553
2019 Supervisor 8 22 40 20 10 0 1 31 30 201
2019 Non-supervisor 5 18 32 28 15 1 1 44 23 649
2018 Supervisor 13 30 34 18 5 0 0 22 43 174
2018 Non-supervisor 7 19 34 22 16 0 2 39 27 461
2017 Supervisor 13 24 43 13 4 1 2 18 38 179
2017 Non-supervisor 8 18 31 23 14 1 5 39 28 517
2014 Supervisor 6 26 47 12 7 1 1 19 33 159
2014 Non-supervisor 7 16 37 25 12 1 2 38 23 474

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 24 28 20 10 2 1 31 40 200
2020 Non-supervisor 8 15 24 26 21 2 3 50 25 554
2019 Supervisor 9 22 36 21 9 0 3 31 33 203
2019 Non-supervisor 7 16 25 27 20 2 3 49 25 651
2018 Supervisor 19 24 37 13 6 0 0 19 43 174
2018 Non-supervisor 8 21 30 21 17 2 2 39 30 464
2017 Supervisor 12 25 34 19 5 1 4 25 39 181
2017 Non-supervisor 10 17 27 18 18 2 7 40 30 525
2014 Supervisor 18 29 30 12 8 1 2 20 49 160
2014 Non-supervisor 11 20 26 21 15 2 5 38 34 473

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 16 29 29 15 2 2 46 24 201
2020 Non-supervisor 5 12 24 28 23 4 4 55 19 556
2019 Supervisor 4 15 34 31 14 1 2 46 20 202
2019 Non-supervisor 6 13 26 27 21 3 4 51 21 649
2018 Supervisor 12 22 29 24 14 0 0 37 34 175
2018 Non-supervisor 12 17 25 21 21 2 3 44 30 460
2017 Supervisor 7 20 31 23 14 1 4 39 28 181
2017 Non-supervisor 10 18 24 20 16 6 7 42 31 524
2014 Supervisor 5 15 31 33 13 1 2 48 20 160
2014 Non-supervisor 6 13 26 27 19 3 5 51 20 474

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 16 27 32 15 1 1 48 24 200
2020 Non-supervisor 3 12 32 26 23 3 3 51 15 554
2019 Supervisor 3 11 35 32 16 1 1 50 14 200
2019 Non-supervisor 5 13 31 27 18 3 2 48 20 650
2018 Supervisor 5 18 38 28 10 0 1 38 23 174
2018 Non-supervisor 7 16 34 21 19 2 2 41 24 463
2017 Supervisor 9 13 35 27 10 3 3 39 24 181
2017 Non-supervisor 7 15 26 23 18 4 8 46 25 520
2014 Supervisor 4 15 43 24 10 1 2 36 19 160
2014 Non-supervisor 6 17 31 23 16 3 4 42 24 475

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 6 16 30 32 16 0 0 48 22 200
2020 Non-supervisor 3 13 38 29 17 0 1 46 16 555
2019 Supervisor 3 17 38 25 16 0 1 41 21 203
2019 Non-supervisor 5 13 37 27 16 1 1 44 19 651
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 28 13 9 3 4 3 72 13 200
2020 Non-supervisor 30 22 17 8 6 10 7 63 17 557
2019 Supervisor 48 33 8 5 4 0 2 83 8 203
2019 Non-supervisor 30 28 16 10 5 7 4 65 17 651
2018 Supervisor 41 39 8 7 2 2 2 83 9 175
2018 Non-supervisor 30 26 19 8 4 7 6 64 14 464
2017 Supervisor 43 36 7 5 2 6 2 85 8 179
2017 Non-supervisor 33 25 12 8 5 8 9 70 15 524
2014 Supervisor 42 34 10 5 3 4 3 81 8 160
2014 Non-supervisor 32 27 16 7 6 7 5 67 15 475

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 25 5 7 3 1 0 85 10 200
2020 Non-supervisor 52 26 7 8 5 1 0 79 14 556
2019 Supervisor 70 20 4 4 1 0 0 91 5 201
2019 Non-supervisor 48 27 10 9 6 0 0 76 15 653
2018 Supervisor 60 30 4 4 1 0 0 91 5 175
2018 Non-supervisor 49 28 8 10 5 0 0 77 15 461
2017 Supervisor 64 27 3 5 2 0 0 91 6 180
2017 Non-supervisor 53 27 7 6 5 1 0 81 12 524
2014 Supervisor 57 33 4 4 3 0 0 89 7 160
2014 Non-supervisor 45 28 10 7 7 2 0 75 15 476

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 32 5 2 2 0 0 91 4 199
2020 Non-supervisor 62 24 6 5 2 0 0 86 7 553
2019 Supervisor 66 25 5 2 1 0 0 91 3 203
2019 Non-supervisor 54 29 7 7 2 0 0 84 9 651
2018 Supervisor 66 29 2 2 1 0 0 95 3 174
2018 Non-supervisor 54 32 7 5 2 0 0 86 7 461
2017 Supervisor 65 30 1 4 1 0 0 95 4 181
2017 Non-supervisor 59 28 6 6 1 0 0 88 7 522
2014 Supervisor 60 32 3 4 1 0 0 92 5 160
2014 Non-supervisor 52 35 6 5 2 0 0 86 8 475

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 32 4 1 2 0 0 93 3 198
2020 Non-supervisor 51 31 10 5 2 1 1 84 7 552
2019 Supervisor 69 26 3 1 0 0 0 96 1 203
2019 Non-supervisor 49 32 12 5 1 1 0 82 7 649
2018 Supervisor 64 29 4 3 0 0 0 93 3 175
2018 Non-supervisor 48 33 12 4 1 1 0 82 6 463

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 25 6 4 2 3 2 88 6 200
2020 Non-supervisor 55 18 10 3 4 6 4 81 8 556
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 72 17 5 2 3 1 1 90 5 200
2020 Non-supervisor 55 23 11 3 2 1 5 83 5 558
2019 Supervisor 72 23 4 0 0 0 0 95 1 201
2019 Non-supervisor 50 25 11 4 2 1 6 81 7 654

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 24 11 9 4 0 0 76 13 201
2020 Non-supervisor 51 29 9 7 3 1 1 81 10 556
2019 Supervisor 56 26 9 6 2 1 0 83 8 201
2019 Non-supervisor 47 29 12 8 4 0 1 76 11 654
2018 Supervisor 56 27 7 9 1 1 0 84 10 175
2018 Non-supervisor 46 32 11 7 2 0 1 79 9 463
2017 Supervisor 54 29 8 7 3 1 0 83 9 180
2017 Non-supervisor 47 31 9 7 4 1 1 79 12 525
2014 Supervisor 44 41 6 6 3 1 0 86 9 160
2014 Non-supervisor 42 35 10 9 4 1 0 78 12 476

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 23 9 5 6 1 0 80 10 201
2020 Non-supervisor 56 20 13 3 3 3 2 79 7 556

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 22 8 6 4 0 0 83 10 201
2020 Non-supervisor 54 25 9 6 3 1 1 81 10 558
2019 Supervisor 59 29 6 4 2 0 0 88 6 202
2019 Non-supervisor 48 29 10 6 4 1 1 79 11 650
2018 Supervisor 61 25 5 7 1 1 0 87 8 176
2018 Non-supervisor 48 30 11 8 2 0 1 79 10 461
2017 Supervisor 57 27 7 6 3 0 0 84 9 181
2017 Non-supervisor 51 27 9 9 3 0 0 78 13 523
2014 Supervisor 50 33 5 9 1 0 1 84 11 160
2014 Non-supervisor 44 33 9 9 5 0 0 78 14 476

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 30 70 200
2020 Non-supervisor 39 61 559

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 13 6 5 1 2 12 87 7 200
2020 Non-supervisor 54 17 7 3 2 5 12 86 5 557

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 23 7 5 2 0 2 86 7 201
2020 Non-supervisor 62 23 7 5 2 0 0 85 8 557
2019 Supervisor 66 24 6 2 1 1 0 91 3 203
2019 Non-supervisor 56 25 9 6 3 0 0 82 9 652
2018 Supervisor 63 26 6 2 1 1 0 91 3 177
2018 Non-supervisor 56 28 10 4 2 0 0 84 7 462
2017 Supervisor 62 25 3 7 3 0 0 87 10 181
2017 Non-supervisor 59 22 10 5 4 0 0 81 9 522
2014 Supervisor 59 31 4 4 2 0 1 90 6 160
2014 Non-supervisor 51 27 9 7 4 1 0 79 11 474
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 27 8 5 3 4 0 82 9 201
2020 Non-supervisor 52 23 11 5 3 5 1 80 9 557
2019 Supervisor 54 32 8 4 2 2 0 87 5 195
2019 Non-supervisor 43 32 10 6 3 5 1 80 9 652
2018 Supervisor 49 32 7 7 4 1 0 82 12 177
2018 Non-supervisor 47 26 13 6 3 5 0 77 10 466
2017 Supervisor 48 36 5 5 2 4 1 87 7 180
2017 Non-supervisor 43 32 8 4 3 9 0 83 8 524
2014 Supervisor 46 37 7 6 1 3 0 86 7 160
2014 Non-supervisor 39 34 11 5 4 7 0 79 9 474

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 28 9 9 3 1 0 80 11 201
2020 Non-supervisor 51 26 11 7 4 1 0 77 11 555
2019 Supervisor 58 29 9 1 2 1 0 88 3 195
2019 Non-supervisor 43 34 11 5 3 3 1 80 9 651
2018 Supervisor 48 31 11 5 5 0 0 80 10 175
2018 Non-supervisor 44 29 13 7 4 2 0 75 11 465
2017 Supervisor 49 36 8 5 1 1 0 86 6 181
2017 Non-supervisor 43 33 11 6 4 3 0 78 10 523
2014 Supervisor 52 34 8 4 2 1 0 87 6 160
2014 Non-supervisor 41 33 13 6 4 2 0 76 10 474

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 31 14 10 5 2 0 71 15 200
2020 Non-supervisor 37 32 13 8 4 5 0 72 13 556
2019 Supervisor 41 40 11 4 3 1 0 82 7 195
2019 Non-supervisor 33 35 15 9 4 5 0 71 13 650
2018 Supervisor 32 41 13 8 6 0 0 73 14 177
2018 Non-supervisor 35 29 15 10 5 5 1 68 16 463
2017 Supervisor 37 42 10 7 1 2 0 81 9 181
2017 Non-supervisor 33 37 13 8 4 4 1 73 12 522
2014 Supervisor 42 32 14 8 1 3 0 76 10 160
2014 Non-supervisor 31 38 14 9 3 4 0 72 13 474

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 34 17 11 4 0 0 69 14 200
2020 Non-supervisor 35 35 12 11 6 1 0 71 17 556
2019 Supervisor 42 43 7 4 3 1 0 86 7 195
2019 Non-supervisor 24 37 15 14 7 3 0 63 22 653
2018 Supervisor 32 39 11 12 5 0 0 72 17 176
2018 Non-supervisor 24 31 16 16 10 3 0 57 26 466
2017 Supervisor 31 41 10 13 2 3 0 74 15 180
2017 Non-supervisor 27 36 13 12 7 4 0 66 20 524
2014 Supervisor 28 44 13 11 3 1 0 73 14 160
2014 Non-supervisor 24 38 15 14 6 2 0 64 20 473

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 32 20 8 5 1 0 67 13 201
2020 Non-supervisor 43 28 17 7 2 3 0 73 9 559
2019 Supervisor 46 22 20 8 2 2 0 69 10 202
2019 Non-supervisor 45 27 14 5 4 4 0 76 10 653
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 40 11 10 2 1 0 77 12 199
2020 Non-supervisor 37 36 15 6 3 2 1 75 9 555
2019 Supervisor 44 41 6 5 3 1 0 85 8 203
2019 Non-supervisor 33 41 13 7 3 2 0 76 10 654
2018 Supervisor 39 38 11 9 3 1 0 77 12 175
2018 Non-supervisor 31 43 15 8 2 1 0 74 10 462
2017 Supervisor 42 43 9 4 1 1 0 85 5 181
2017 Non-supervisor 36 41 12 6 2 2 0 79 8 524
2014 Supervisor 40 46 10 4 0 0 0 86 4 158
2014 Non-supervisor 38 39 14 5 2 2 0 78 7 475

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 39 15 12 6 2 0 66 18 199
2020 Non-supervisor 31 34 15 9 5 5 1 69 15 557
2019 Supervisor 31 43 14 7 2 2 0 76 9 201
2019 Non-supervisor 26 37 17 10 4 5 1 67 15 651

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 28 11 12 2 2 0 74 14 198
2020 Non-supervisor 35 31 15 9 5 4 2 70 15 555
2019 Supervisor 45 37 7 7 3 1 0 84 10 201
2019 Non-supervisor 31 32 17 9 5 5 2 67 15 654
2018 Supervisor 53 29 8 9 2 0 0 81 11 177
2018 Non-supervisor 33 34 14 9 5 4 1 70 15 460
2017 Supervisor 53 33 8 3 1 2 0 88 4 181
2017 Non-supervisor 38 32 11 8 3 6 1 75 12 524
2014 Supervisor 54 34 4 3 3 1 0 89 6 159
2014 Non-supervisor 40 35 8 9 3 2 2 79 13 475

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 29 14 6 1 3 0 79 7 201
2020 Non-supervisor 41 32 16 6 3 3 0 74 9 555
2019 Supervisor 50 34 10 3 2 1 0 85 5 203
2019 Non-supervisor 33 37 16 6 4 3 0 73 10 653
2018 Supervisor 48 32 13 4 2 0 0 81 6 175
2018 Non-supervisor 37 35 16 7 2 2 0 74 10 461

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 18 23 10 9 7 4 52 21 200
2020 Non-supervisor 27 17 21 9 8 14 5 53 21 556
2019 Supervisor 28 28 15 11 7 5 5 62 21 203
2019 Non-supervisor 21 18 22 11 9 14 4 48 24 649
2018 Supervisor 27 21 14 14 11 6 7 56 28 176
2018 Non-supervisor 21 19 20 12 10 15 4 49 27 462
2017 Supervisor 26 22 15 10 8 11 9 60 22 181
2017 Non-supervisor 18 18 19 11 11 18 5 47 28 524
2014 Supervisor 19 20 16 14 7 11 12 52 28 159
2014 Non-supervisor 14 20 19 14 13 14 5 42 34 475

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 35 14 11 5 1 0 70 16 201
2020 Non-supervisor 34 28 16 8 6 6 1 67 16 557
2019 Supervisor 35 41 11 7 3 2 1 78 10 200
2019 Non-supervisor 28 31 17 10 10 4 1 62 20 653
2018 Supervisor 34 36 12 10 5 1 1 72 16 177
2018 Non-supervisor 26 32 16 13 8 5 0 61 22 462
2017 Supervisor 34 42 9 8 3 4 0 79 12 181
2017 Non-supervisor 30 30 12 11 8 8 1 66 20 525
2014 Supervisor 39 37 11 6 3 3 0 79 10 158
2014 Non-supervisor 29 35 10 11 9 4 1 68 22 472

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 30 15 19 6 2 1 59 26 200
2020 Non-supervisor 26 22 15 15 14 5 2 53 32 557
2019 Supervisor 33 33 15 10 6 2 1 68 17 203
2019 Non-supervisor 19 22 17 17 18 4 3 45 37 651
2018 Supervisor 32 25 16 10 13 1 4 59 24 177
2018 Non-supervisor 19 24 20 16 15 3 2 45 33 464
2017 Supervisor 34 26 11 13 7 4 6 66 21 181
2017 Non-supervisor 23 24 14 17 13 5 4 52 33 523
2014 Supervisor 26 23 14 15 11 6 5 55 30 159
2014 Non-supervisor 15 21 15 19 23 3 4 39 45 474

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 22 12 10 4 0 2 73 15 201
2020 Non-supervisor 51 23 12 7 3 0 4 77 11 559
2019 Supervisor 50 26 15 5 2 0 2 77 7 203
2019 Non-supervisor 54 23 12 4 3 1 3 80 7 653

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 63 16 14 4 3 0 1 79 7 200
2020 Non-supervisor 53 22 13 5 2 1 4 79 7 558
2019 Supervisor 68 21 7 1 0 0 3 92 2 203
2019 Non-supervisor 50 24 12 5 4 2 4 79 9 652

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 82 8 3 2 0 3 2 94 3 200
2020 Non-supervisor 79 6 4 1 2 3 5 92 4 553
2019 Supervisor 87 5 1 1 1 3 3 98 2 203
2019 Non-supervisor 76 9 5 2 1 3 4 91 4 651

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 84 5 4 0 0 0 7 96 0 200
2020 Non-supervisor 76 10 4 0 0 1 8 95 1 551
2019 Supervisor 86 4 0 0 0 0 10 100 0 200
2019 Non-supervisor 81 7 2 0 0 2 8 98 0 646

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 38 9 6 2 0 0 82 9 201
2020 Non-supervisor 28 45 12 7 4 3 0 76 12 558
2019 Supervisor 48 45 4 2 0 0 0 93 2 202
2019 Non-supervisor 28 43 16 5 3 5 0 75 8 651
2018 Supervisor 48 36 11 3 1 1 0 85 4 177
2018 Non-supervisor 30 35 21 8 2 3 0 67 11 463
2017 Supervisor 44 44 8 3 1 1 0 89 3 181
2017 Non-supervisor 31 36 16 8 3 5 1 72 12 523

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 30 5 9 1 0 0 86 10 199
2020 Non-supervisor 44 35 11 4 3 3 0 82 7 555
2019 Supervisor 56 37 4 2 0 1 0 94 2 201
2019 Non-supervisor 42 38 12 3 2 2 0 81 6 648
2018 Supervisor 52 38 6 2 1 1 0 91 3 176
2018 Non-supervisor 43 39 12 4 2 1 0 82 6 464
2017 Supervisor 48 41 5 3 0 3 0 92 3 181
2017 Non-supervisor 45 37 9 3 2 3 0 85 5 525
2014 Supervisor 49 40 6 1 1 3 0 92 3 159
2014 Non-supervisor 47 33 12 4 2 2 0 82 6 473

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 29 7 9 0 2 1 83 10 201
2020 Non-supervisor 43 32 11 4 3 7 1 81 8 554
2019 Supervisor 57 29 6 4 1 3 0 90 5 200
2019 Non-supervisor 44 34 12 4 2 3 0 80 7 652
2018 Supervisor 53 35 7 2 1 1 0 89 3 175
2018 Non-supervisor 42 30 15 5 2 5 0 76 8 465
2017 Supervisor 49 39 10 0 1 2 0 89 1 180
2017 Non-supervisor 41 31 13 4 4 8 0 78 8 524
2014 Supervisor 46 36 11 2 1 4 1 86 3 159
2014 Non-supervisor 42 31 14 4 2 6 1 79 6 473

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 26 14 6 1 4 1 78 7 199
2020 Non-supervisor 37 30 14 5 3 10 0 75 9 559

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 20 9 3 3 3 3 84 7 199
2020 Non-supervisor 48 27 11 3 3 5 2 81 7 555

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 63 28 2 6 1 1 0 91 6 199
2020 Non-supervisor 59 29 7 3 1 1 0 88 5 558
2019 Supervisor 69 26 2 2 0 0 0 95 3 203
2019 Non-supervisor 55 32 7 3 2 0 0 88 5 653
2018 Supervisor 63 27 6 3 1 0 0 90 4 176
2018 Non-supervisor 55 34 8 2 1 0 0 89 3 465
2017 Supervisor 64 32 2 2 1 0 0 96 2 181
2017 Non-supervisor 57 31 4 4 1 1 0 90 6 522
2014 Supervisor 66 27 4 2 1 0 0 93 2 159
2014 Non-supervisor 58 28 8 4 2 1 0 87 6 473

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 32 9 7 1 1 0 83 9 197
2020 Non-supervisor 53 25 13 6 2 1 0 79 8 554
2019 Supervisor 61 29 7 3 1 0 0 90 4 202
2019 Non-supervisor 48 32 12 5 3 1 0 80 8 648
2018 Supervisor 53 30 8 7 2 0 0 83 9 176
2018 Non-supervisor 45 30 15 6 3 1 0 76 8 465
2017 Supervisor 54 29 10 6 1 1 0 84 6 179
2017 Non-supervisor 48 27 15 6 3 1 0 76 9 525
2014 Supervisor 55 32 9 2 1 1 0 88 3 159
2014 Non-supervisor 43 34 13 6 3 1 0 77 9 473

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 33 10 5 1 0 0 84 6 197
2020 Non-supervisor 53 27 11 6 2 1 0 80 8 552
2019 Supervisor 62 30 4 4 0 0 0 91 5 202
2019 Non-supervisor 47 34 10 6 2 0 0 82 8 648
2018 Supervisor 52 31 9 6 2 0 0 83 8 173
2018 Non-supervisor 44 35 14 5 2 0 0 79 7 462
2017 Supervisor 57 30 8 4 1 0 0 87 4 180
2017 Non-supervisor 49 31 12 5 2 0 0 81 8 521
2014 Supervisor 61 27 7 5 0 0 0 88 5 159
2014 Non-supervisor 46 33 12 5 3 0 0 79 9 472

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 18 16 12 2 1 0 69 15 199
2020 Non-supervisor 47 24 12 9 4 3 1 74 13 558
2019 Supervisor 59 22 12 4 2 1 0 82 6 203
2019 Non-supervisor 44 24 16 8 4 2 1 71 13 652
2018 Supervisor 47 22 14 10 3 1 3 72 14 177
2018 Non-supervisor 43 24 15 11 4 3 0 70 15 464
2017 Supervisor 47 21 15 5 4 5 2 74 10 181
2017 Non-supervisor 41 22 15 12 5 3 2 66 18 523
2014 Supervisor 45 24 17 10 3 1 1 69 13 158
2014 Non-supervisor 41 21 18 10 6 4 1 65 16 473
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Supervisor 41 31 28 201
2020 Non-supervisor 34 29 37 559
2019 Supervisor 46 25 29 203
2019 Non-supervisor 39 26 35 653
2018 Supervisor 47 22 31 177
2018 Non-supervisor 36 27 37 466
2017 Supervisor 41 33 26 181
2017 Non-supervisor 45 24 31 525
2014 Supervisor 49 25 25 159
2014 Non-supervisor 41 26 32 473

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Supervisor 4 19 67 2 0 8 87
2020 Non-supervisor 6 20 49 4 9 13 197
2019 Supervisor 5 18 63 2 1 10 93
2019 Non-supervisor 4 20 49 6 14 7 262
2018 Supervisor 12 7 67 5 0 8 83
2018 Non-supervisor 7 18 56 3 8 9 173
2017 Supervisor 8 27 57 1 4 3 75
2017 Non-supervisor 8 16 49 4 16 7 237
2014 Supervisor 18 19 56 1 9999 6 79
2014 Non-supervisor 8 17 58 7 9999 10 194
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 200
2020 Non-supervisor 9 91 557
2019 Supervisor 7 93 201
2019 Non-supervisor 12 88 652
2018 Supervisor 8 92 175
2018 Non-supervisor 10 90 466

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 44 56 13
2020 Non-supervisor 44 56 50
2018 Supervisor 40 60 14
2018 Non-supervisor 58 42 48

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 51 49 13
2020 Non-supervisor 63 37 50
2019 Supervisor 43 57 13
2019 Non-supervisor 56 44 77

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 13
2020 Non-supervisor 0 100 50

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 8 92 77

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 14
2018 Non-supervisor 0 100 48

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 13
2020 Non-supervisor 0 100 50

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 45 55 13
2019 Non-supervisor 46 54 76
2018 Supervisor 38 62 13
2018 Non-supervisor 33 67 48

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 40 60 13
2018 Non-supervisor 37 63 48

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 35 65 13
2019 Non-supervisor 48 52 76
2018 Supervisor 48 52 13
2018 Non-supervisor 36 64 48

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 41 59 13
2020 Non-supervisor 38 62 50
2019 Supervisor 37 63 13
2019 Non-supervisor 43 57 76
2018 Supervisor 45 55 13
2018 Non-supervisor 27 73 48

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 37 63 13
2020 Non-supervisor 18 82 50
2019 Supervisor 42 58 13
2019 Non-supervisor 30 70 76
2018 Supervisor 61 39 13
2018 Non-supervisor 39 61 48

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 53 47 13
2020 Non-supervisor 57 43 50
2019 Supervisor 40 60 13
2019 Non-supervisor 48 52 76
2018 Supervisor 59 41 13
2018 Non-supervisor 46 54 48

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 37 63 13
2020 Non-supervisor 40 60 50
2018 Supervisor 43 57 13
2018 Non-supervisor 29 71 48

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 13
2020 Non-supervisor 0 100 50
2018 Supervisor 0 100 13
2018 Non-supervisor 0 100 48

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 57 43 13
2020 Non-supervisor 39 61 50
2019 Supervisor 42 58 13
2019 Non-supervisor 39 61 76

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 50 50 13
2019 Non-supervisor 39 61 76

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 52 48 13
2020 Non-supervisor 41 59 50

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 13
2020 Non-supervisor 23 77 50
2019 Supervisor 45 55 13
2019 Non-supervisor 15 85 76
2018 Supervisor 56 44 14
2018 Non-supervisor 28 72 48

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 14
2018 Non-supervisor 13 87 48

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 13
2020 Non-supervisor 11 89 50

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 7 93 76

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 14
2018 Non-supervisor 13 87 47

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 14
2018 Non-supervisor 13 87 47

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 14
2018 Non-supervisor 14 86 47

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 41 59 14
2018 Non-supervisor 41 59 47

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 14
2018 Non-supervisor 0 100 47

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 56 44 14
2018 Non-supervisor 42 58 47

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 15 17 2 4 24 8 65 10 200
2020 Non-supervisor 17 11 13 5 4 40 10 56 18 559
2019 Supervisor 29 23 14 6 2 20 5 70 11 201
2019 Non-supervisor 19 14 15 9 4 28 11 54 20 653
2018 Supervisor 29 23 15 4 3 19 7 72 9 176
2018 Non-supervisor 21 13 22 3 3 30 9 56 9 466
2017 Supervisor 22 22 14 1 2 28 11 73 4 181
2017 Non-supervisor 17 14 13 3 4 36 13 61 14 524
2014 Supervisor 24 21 13 1 1 31 9 74 5 159
2014 Non-supervisor 15 15 16 5 4 33 12 56 15 473

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 24 16 5 2 6 1 76 7 201
2020 Non-supervisor 37 24 14 5 3 16 1 73 10 558
2019 Supervisor 54 24 11 5 0 5 1 83 6 202
2019 Non-supervisor 35 27 16 6 3 11 2 71 10 651
2018 Supervisor 47 32 11 4 2 4 0 82 6 176
2018 Non-supervisor 33 31 18 3 2 13 1 74 5 466
2017 Supervisor 36 37 12 3 2 11 1 81 5 180
2017 Non-supervisor 32 26 15 4 3 17 3 72 9 523
2014 Supervisor 37 34 13 2 1 12 1 81 4 159
2014 Non-supervisor 25 29 14 4 4 19 4 71 11 473
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 6 94 201
2020 Non-supervisor 5 95 557
2019 Supervisor 3 97 203
2019 Non-supervisor 7 93 652
2018 Supervisor 4 96 177
2018 Non-supervisor 6 94 465

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 52 48 12
2020 Non-supervisor 29 71 29

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 12
2020 Non-supervisor 0 100 29

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 44 56 12
2020 Non-supervisor 24 76 29

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 46 54 12
2020 Non-supervisor 18 82 29

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 12
2020 Non-supervisor 0 100 29

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 12
2020 Non-supervisor 0 100 29

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 54 46 12
2020 Non-supervisor 53 47 29

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 19 14 5 2 26 8 68 10 200
2020 Non-supervisor 20 11 14 2 2 42 9 63 10 558
2019 Supervisor 32 19 15 1 1 24 6 74 3 202
2019 Non-supervisor 20 13 16 4 2 33 11 59 11 649
2018 Supervisor 32 19 15 0 1 26 6 76 2 177
2018 Non-supervisor 21 14 20 1 1 35 8 61 4 464
2017 Supervisor 23 18 8 2 0 37 12 80 4 181
2017 Non-supervisor 16 14 13 1 2 43 12 66 6 522
2014 Supervisor 21 11 16 1 0 41 9 66 1 159
2014 Non-supervisor 15 12 17 1 3 38 14 56 9 473

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 28 13 5 1 9 2 78 7 200
2020 Non-supervisor 39 23 16 3 2 17 1 75 6 558
2019 Supervisor 53 26 11 2 1 6 1 85 3 201
2019 Non-supervisor 35 27 15 4 2 15 2 74 8 651
2018 Supervisor 47 32 13 2 2 4 0 82 4 177
2018 Non-supervisor 35 28 16 3 1 14 2 76 5 463
2017 Supervisor 38 33 13 2 0 12 2 83 3 181
2017 Non-supervisor 32 28 12 3 2 20 3 78 5 518
2014 Supervisor 42 26 15 0 1 15 2 82 1 159
2014 Non-supervisor 29 24 17 1 2 20 6 73 5 473
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 32 20 9 6 0 1 65 15 201
2020 Non-supervisor 30 26 19 11 13 0 1 56 24 558

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 29 11 6 3 0 0 80 9 199
2020 Non-supervisor 40 31 17 6 5 0 0 71 12 554
2019 Supervisor 33 36 18 10 3 0 0 69 13 203
2019 Non-supervisor 27 29 22 10 11 0 1 57 21 653
2018 Supervisor 26 39 19 8 5 0 3 67 13 175
2018 Non-supervisor 27 30 22 9 9 0 2 59 19 465
2017 Supervisor 28 31 20 9 10 0 2 60 19 179
2017 Non-supervisor 26 28 20 11 10 1 4 56 22 525

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 21 25 22 21 0 0 33 42 200
2020 Non-supervisor 23 24 27 17 9 0 1 47 26 559
2019 Supervisor 11 33 29 18 9 0 0 44 27 203
2019 Non-supervisor 22 33 26 11 8 0 1 55 19 651
2018 Supervisor 6 20 34 21 19 0 0 26 40 177
2018 Non-supervisor 16 26 33 15 9 0 1 42 25 465
2017 Supervisor 8 21 32 21 17 0 2 29 39 181
2017 Non-supervisor 19 27 30 14 8 0 1 47 23 525

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 28 26 17 13 0 1 43 31 200
2020 Non-supervisor 31 27 22 12 6 0 2 59 19 558
2019 Supervisor 17 34 25 16 7 0 0 51 24 203
2019 Non-supervisor 27 34 22 10 5 0 1 62 16 647
2018 Supervisor 8 27 33 19 14 0 0 35 32 177
2018 Non-supervisor 18 30 27 13 9 0 2 49 23 459
2017 Supervisor 7 29 32 17 14 0 2 36 31 180
2017 Non-supervisor 26 26 25 12 8 0 2 54 21 522

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 24 22 21 15 0 0 42 36 199
2020 Non-supervisor 30 25 22 12 8 1 1 57 20 556
2019 Supervisor 15 33 25 18 9 0 0 48 27 203
2019 Non-supervisor 29 30 21 11 7 1 1 60 19 651
2018 Supervisor 8 26 25 18 24 0 0 34 41 177
2018 Non-supervisor 22 29 25 13 9 1 1 51 23 464
2017 Supervisor 7 26 27 23 16 0 1 34 39 181
2017 Non-supervisor 28 22 22 16 9 1 2 52 26 523

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 23 21 18 15 0 1 45 34 201
2020 Non-supervisor 38 24 17 11 8 0 2 64 19 555
2019 Supervisor 26 32 23 10 7 0 1 59 18 202
2019 Non-supervisor 43 28 13 8 5 0 2 73 14 649
2018 Supervisor 15 32 25 15 14 0 0 47 28 176
2018 Non-supervisor 37 26 19 10 5 0 3 65 16 465
2017 Supervisor 18 30 22 15 10 0 4 51 26 181
2017 Non-supervisor 36 25 19 7 6 1 5 65 15 524

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 13 26 25 20 16 0 0 39 36 201
2020 Non-supervisor 30 25 20 14 10 0 1 56 24 557
2019 Supervisor 21 32 23 15 8 0 1 53 23 203
2019 Non-supervisor 33 30 18 11 8 0 1 64 19 651
2018 Supervisor 11 33 24 19 13 0 0 44 32 177
2018 Non-supervisor 28 28 20 14 9 0 1 56 24 466
2017 Supervisor 15 27 29 20 7 0 2 43 28 181
2017 Non-supervisor 28 27 25 12 8 1 1 55 20 524

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 21 22 9 14 0 5 52 25 200
2020 Non-supervisor 39 17 16 9 8 0 10 62 20 558

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 33 14 7 3 0 0 76 10 199
2020 Non-supervisor 42 30 16 7 3 0 2 73 10 557
2019 Supervisor 38 38 17 4 2 0 1 77 6 201
2019 Non-supervisor 32 34 20 7 4 0 2 68 11 651
2018 Supervisor 30 39 20 8 3 0 0 69 11 176
2018 Non-supervisor 30 37 22 5 4 1 2 68 9 465
2017 Supervisor 37 32 19 6 4 0 1 70 10 181
2017 Non-supervisor 36 34 17 7 4 1 2 71 11 523

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 27 23 15 8 0 0 55 23 200
2020 Non-supervisor 30 35 20 11 3 1 1 65 15 556
2019 Supervisor 24 39 26 9 2 0 0 63 11 203
2019 Non-supervisor 30 34 21 11 4 0 1 64 15 649
2018 Supervisor 15 34 32 14 4 0 0 49 18 176
2018 Non-supervisor 23 35 24 10 6 1 1 59 16 464
2017 Supervisor 13 42 23 14 6 0 1 56 20 180
2017 Non-supervisor 31 30 21 11 5 0 1 62 17 524

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 28 16 10 7 0 1 67 17 197
2020 Non-supervisor 39 28 18 10 4 0 1 68 14 554
2019 Supervisor 38 36 17 8 0 0 1 75 8 202
2019 Non-supervisor 34 29 20 10 5 0 1 64 16 651
2018 Supervisor 29 42 17 7 4 0 0 72 11 175
2018 Non-supervisor 34 33 18 9 5 0 1 68 14 465
2017 Supervisor 36 31 20 5 4 0 2 69 10 181
2017 Non-supervisor 34 33 18 8 4 1 2 69 13 524

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 20 14 6 4 0 1 75 11 200
2020 Non-supervisor 52 25 11 7 4 1 1 78 11 553
2019 Supervisor 59 25 10 4 1 0 1 85 5 203
2019 Non-supervisor 47 27 13 6 5 0 1 75 11 650

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 31 18 8 4 0 1 70 12 200
2020 Non-supervisor 35 28 19 11 6 0 1 64 17 557

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 33 21 10 5 0 1 64 15 199
2020 Non-supervisor 39 33 16 8 3 0 1 73 11 558
2019 Supervisor 44 34 15 6 1 0 0 77 8 203
2019 Non-supervisor 40 33 16 6 2 0 1 75 9 649
2018 Supervisor 31 37 20 9 3 0 0 68 12 174
2018 Non-supervisor 38 31 19 9 3 1 1 69 12 460
2017 Supervisor 31 36 19 9 4 0 1 69 13 180
2017 Non-supervisor 41 33 16 4 2 1 2 76 7 523

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 28 8 5 1 0 1 86 6 198
2020 Non-supervisor 50 28 13 5 2 1 1 79 7 553
2019 Supervisor 62 27 7 2 2 0 0 89 4 202
2019 Non-supervisor 55 23 12 5 3 0 2 79 8 648
2018 Supervisor 52 29 11 5 2 0 0 81 8 174
2018 Non-supervisor 49 22 16 5 6 0 1 73 12 464
2017 Supervisor 59 22 12 3 1 0 3 83 4 180
2017 Non-supervisor 54 22 12 5 3 0 3 79 9 521

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 32 16 7 2 0 1 75 9 200
2020 Non-supervisor 40 32 18 7 3 0 1 73 9 555

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 80 8 4 1 1 0 6 94 1 199
2020 Non-supervisor 74 14 6 1 1 1 4 92 2 556
2019 Supervisor 84 9 3 1 0 0 3 96 1 202
2019 Non-supervisor 75 12 4 1 1 0 6 94 2 646
2018 Supervisor 75 14 5 0 1 0 5 94 1 176
2018 Non-supervisor 71 14 7 2 2 0 4 89 4 461

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 81 9 4 2 1 0 3 93 3 199
2020 Non-supervisor 83 6 3 2 2 1 3 93 4 555
2019 Supervisor 81 11 3 3 1 0 1 93 4 202
2019 Non-supervisor 72 12 7 3 3 1 3 87 6 649
2018 Supervisor 85 8 2 1 1 0 2 96 2 176
2018 Non-supervisor 77 9 5 2 2 1 3 90 5 464
2017 Supervisor 78 12 3 1 1 1 5 95 2 181
2017 Non-supervisor 78 8 4 4 1 1 5 91 5 523

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 75 15 6 2 1 0 1 91 3 197
2020 Non-supervisor 74 16 5 2 1 0 1 92 3 555
2019 Supervisor 64 26 7 2 0 0 0 90 2 202
2019 Non-supervisor 58 25 10 4 2 0 1 84 6 645
2018 Supervisor 63 23 8 4 1 0 1 87 5 174
2018 Non-supervisor 61 23 9 3 1 0 2 86 5 465
2017 Supervisor 63 26 6 2 1 0 3 92 3 181
2017 Non-supervisor 65 20 8 3 1 1 3 88 3 523

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 70 12 9 5 3 0 1 83 8 199
2020 Non-supervisor 73 15 6 2 3 0 1 89 5 557
2019 Supervisor 71 16 8 3 2 0 0 87 5 202
2019 Non-supervisor 63 19 8 4 4 0 2 83 9 644
2018 Supervisor 68 16 9 4 2 0 1 84 6 175
2018 Non-supervisor 66 17 9 3 2 1 2 85 6 464
2017 Supervisor 73 13 8 2 1 0 3 89 3 181
2017 Non-supervisor 67 15 6 6 3 0 3 84 9 524

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 24 6 3 1 0 1 89 5 200
2020 Non-supervisor 69 3 1 1 0 0 26 97 1 558
2019 Supervisor 55 30 8 5 1 0 0 86 6 199
2019 Non-supervisor 62 4 2 0 0 0 31 96 1 644
2018 Supervisor 52 30 10 5 2 0 1 83 7 173
2018 Non-supervisor 55 5 1 1 0 1 37 96 2 458
2017 Supervisor 58 27 9 2 2 0 3 87 4 181
2017 Non-supervisor 58 4 3 1 0 1 33 94 2 525

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 75 16 6 1 1 0 2 92 2 201
2020 Non-supervisor 75 14 6 1 1 0 3 92 2 559
2019 Supervisor 77 17 3 2 0 0 1 95 2 201
2019 Non-supervisor 69 16 7 1 1 0 5 90 2 645
2018 Supervisor 67 25 5 1 1 0 1 93 2 175
2018 Non-supervisor 63 20 7 1 1 1 6 89 3 461
2017 Supervisor 72 19 4 2 0 0 3 93 2 180
2017 Non-supervisor 71 13 7 1 1 0 8 90 2 522

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 78 11 4 3 2 1 1 91 5 201
2020 Non-supervisor 71 13 5 4 4 1 3 87 8 556
2019 Supervisor 91 7 1 0 0 0 0 99 0 201
2019 Non-supervisor 68 11 8 5 5 0 3 81 10 646
2018 Supervisor 88 7 2 1 1 0 2 97 2 174
2018 Non-supervisor 71 11 5 4 4 1 4 86 8 465
2017 Supervisor 85 7 3 2 1 0 3 95 2 181
2017 Non-supervisor 67 12 8 4 2 1 6 85 6 525

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 27 11 3 1 0 1 86 3 200
2020 Non-supervisor 52 27 14 4 2 1 1 80 6 558
2019 Supervisor 66 25 6 1 2 0 0 91 3 203
2019 Non-supervisor 55 25 11 4 2 0 2 83 6 647
2018 Supervisor 58 30 7 2 2 0 1 89 3 175
2018 Non-supervisor 51 27 14 4 1 0 2 81 5 465
2017 Supervisor 67 23 5 1 1 1 2 93 1 179
2017 Non-supervisor 54 25 12 5 1 1 3 82 6 524

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 42 16 4 3 1 1 76 7 200
2020 Non-supervisor 31 39 21 6 3 0 0 70 9 557

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 26 38 20 6 0 1 35 27 199
2020 Non-supervisor 16 30 35 14 4 0 0 46 18 557
2019 Supervisor 12 33 37 15 1 0 1 46 17 203
2019 Non-supervisor 18 35 35 9 3 0 0 53 12 652
2018 Supervisor 7 26 43 16 8 0 0 33 24 175
2018 Non-supervisor 14 33 34 12 7 0 0 47 18 464
2017 Supervisor 4 25 44 18 8 0 1 29 26 180
2017 Non-supervisor 15 33 34 13 5 0 1 48 18 524

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 27 36 18 4 0 0 22 42 200
2020 Non-supervisor 10 18 41 21 9 0 1 31 28 558
2019 Supervisor 7 18 44 21 9 0 0 31 25 203
2019 Non-supervisor 5 20 40 26 9 0 0 35 25 647
2018 Supervisor 13 26 38 20 3 0 0 23 39 175
2018 Non-supervisor 8 19 38 22 12 0 0 34 28 453
2017 Supervisor 6 28 42 21 3 0 0 25 33 180
2017 Non-supervisor 5 20 39 23 11 0 1 35 25 524

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 35 10 6 3 2 0 81 9 200
2020 Non-supervisor 40 36 13 5 4 3 0 78 9 556
2019 Supervisor 56 34 7 3 0 1 0 90 3 203
2019 Non-supervisor 36 38 15 5 3 2 0 76 8 653
2018 Supervisor 47 45 6 2 1 0 0 92 3 177
2018 Non-supervisor 36 39 14 6 2 2 0 77 8 466
2017 Supervisor 37 47 6 3 3 4 0 88 6 181
2017 Non-supervisor 30 43 14 6 4 3 1 75 10 523

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 30 12 11 3 2 0 74 14 200
2020 Non-supervisor 40 31 12 9 5 4 0 73 14 556

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 24 11 11 4 2 0 73 16 201
2020 Non-supervisor 43 26 11 11 6 2 0 71 18 558

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 21 13 6 2 1 0 79 8 200
2020 Non-supervisor 54 24 11 4 3 4 1 81 7 553

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 43 30 14 8 4 1 0 73 12 201
2020 Non-supervisor 40 30 13 9 5 2 0 72 15 558
2019 Supervisor 43 38 11 6 2 1 0 81 8 203
2019 Non-supervisor 30 35 18 10 5 3 0 67 15 654
2018 Supervisor 32 40 13 9 5 0 0 73 15 176
2018 Non-supervisor 31 35 16 11 5 1 0 68 16 466
2017 Supervisor 22 49 12 13 4 1 0 71 17 181
2017 Non-supervisor 27 35 17 13 6 2 1 63 20 523

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 38 8 8 2 0 0 81 10 200
2020 Non-supervisor 42 37 9 7 3 1 1 81 10 558

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 37 12 10 3 0 0 75 13 199
2020 Non-supervisor 41 33 11 9 4 2 1 75 14 553

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 33 15 7 3 0 1 74 11 196
2020 Non-supervisor 36 37 14 6 4 3 2 76 10 554

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 29 9 5 2 0 2 84 6 199
2020 Non-supervisor 49 30 10 3 2 3 2 83 6 558

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 73 16 7 1 1 1 0 90 3 200
2020 Non-supervisor 70 17 5 1 1 5 1 93 1 556

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 27 10 5 3 2 0 81 9 201
2020 Non-supervisor 46 33 9 6 2 4 1 83 8 557

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 27 6 6 5 1 1 83 11 198
2020 Non-supervisor 55 27 8 6 3 1 0 82 10 557

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 32 6 8 2 1 0 85 9 200
2020 Non-supervisor 53 25 8 9 4 1 1 79 13 558

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 45 11 11 4 2 1 73 15 201
2019 Supervisor 35 43 10 8 2 0 2 80 10 203

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 94 6 201

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 32 18 16 12 1 1 54 28 190
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 7 93 199
2020 Non-supervisor 7 93 552

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 10 90 201
2020 Non-supervisor 7 93 554
2019 Supervisor 11 89 203
2019 Non-supervisor 14 86 649
2017 Supervisor 12 88 180
2017 Non-supervisor 14 86 522
2014 Supervisor 8 92 158
2014 Non-supervisor 12 88 469

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 38 62 20
2020 Non-supervisor 31 69 41

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 90 10 20
2020 Non-supervisor 86 14 41
2019 Supervisor 91 9 21
2019 Non-supervisor 88 12 93
2017 Supervisor 96 4 20
2017 Non-supervisor 84 16 74
2014 Supervisor 85 15 13
2014 Non-supervisor 79 21 54

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 28 5 20 0 7 0 74 21 17
2020 Non-supervisor 41 32 10 8 3 3 3 77 12 35
2019 Supervisor 46 33 0 10 11 0 0 79 21 19
2019 Non-supervisor 58 28 8 4 0 3 0 88 4 79
2017 Supervisor 76 20 5 0 0 0 0 95 0 19
2017 Non-supervisor 56 33 5 5 2 0 0 89 7 61
2014 Supervisor 64 19 0 17 0 0 0 83 17 11
2014 Non-supervisor 73 24 0 3 0 0 0 97 3 42

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 27 6 6 0 1 4 86 7 201
2020 Non-supervisor 51 29 9 2 2 3 4 86 4 556
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 58 15 1 69 31 201
2020 Non-supervisor 25 52 21 2 67 33 559

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 45 55 53
2020 Non-supervisor 42 58 144

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 21 5 15 17 4 2 60 34 53
2020 Non-supervisor 14 23 18 20 20 1 5 39 42 144

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 8 11 28 30 2 7 25 63 53
2020 Non-supervisor 9 18 21 20 30 1 1 27 51 145

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 19 10 4 7 1 7 77 12 200
2020 Non-supervisor 43 19 13 7 6 1 11 71 15 559
2019 Supervisor 51 23 13 6 2 1 4 77 9 194
2019 Non-supervisor 40 19 15 8 10 1 7 65 19 645
2018 Supervisor 50 16 17 8 3 0 5 70 12 175
2018 Non-supervisor 43 21 14 8 8 1 5 68 17 463
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