2020 Public Service Employee Survey Results for Privy Council Office by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 43 3 13 3 0 0 81 16 467
2020 First official language - French 45 40 4 8 2 0 0 85 11 290

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 86 10 2 1 1 1 0 96 2 464
2020 First official language - French 63 22 8 3 2 2 0 87 5 290
2017 First official language - English 79 16 2 2 0 1 1 96 2 413
2017 First official language - French 58 29 6 4 2 1 0 87 6 291
2014 First official language - English 81 16 3 1 0 0 0 97 1 332
2014 First official language - French 57 30 5 6 1 1 0 88 8 298

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 38 5 11 4 0 1 80 15 465
2020 First official language - French 38 41 9 7 4 0 1 80 12 290
2019 First official language - English 42 36 6 11 4 0 0 79 15 526
2019 First official language - French 45 35 7 9 4 0 0 80 14 326
2017 First official language - English 36 38 4 11 9 0 0 75 21 414
2017 First official language - French 41 39 8 8 4 0 0 80 12 292
2014 First official language - English 58 28 5 6 3 0 0 86 9 331
2014 First official language - French 52 35 5 6 2 0 0 88 7 297

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 35 14 12 2 0 1 71 15 465
2020 First official language - French 43 33 12 8 4 0 1 76 12 286
2019 First official language - English 32 40 11 12 4 0 0 72 16 521
2019 First official language - French 38 38 13 7 3 0 1 77 10 324
2018 First official language - English 28 43 10 15 4 0 1 71 18 389
2018 First official language - French 33 43 11 7 3 1 3 78 10 246
2017 First official language - English 33 36 13 12 5 0 1 70 17 415
2017 First official language - French 34 35 16 10 4 0 1 70 14 292
2014 First official language - English 31 43 11 11 4 0 0 74 15 332
2014 First official language - French 36 40 11 8 4 0 1 77 11 298

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 30 8 9 3 0 1 80 12 460
2020 First official language - French 47 32 10 7 3 0 1 80 10 286
2019 First official language - English 51 35 8 5 2 0 0 86 6 522
2019 First official language - French 57 31 6 4 1 1 0 88 6 327
2017 First official language - English 53 30 8 7 2 0 0 83 9 414
2017 First official language - French 51 35 9 3 1 0 0 86 5 292
2014 First official language - English 53 33 7 6 1 0 0 87 7 331
2014 First official language - French 48 42 6 3 1 0 1 91 3 298

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 27 9 12 8 1 0 71 20 465
2020 First official language - French 48 28 11 8 4 0 1 76 12 290
2019 First official language - English 47 31 9 9 4 0 0 78 13 526
2019 First official language - French 48 30 12 7 2 0 1 79 9 327
2018 First official language - English 42 32 8 12 5 0 1 74 17 391
2018 First official language - French 47 31 11 7 4 0 0 78 11 243
2017 First official language - English 39 33 7 14 7 0 1 72 21 415
2017 First official language - French 39 34 12 11 3 0 0 74 14 292
2014 First official language - English 38 34 11 11 5 0 0 73 16 332
2014 First official language - French 35 35 15 10 4 1 1 71 14 298

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 38 8 6 4 0 0 82 10 466
2020 First official language - French 47 35 9 6 3 0 0 82 9 290
2019 First official language - English 50 35 8 6 1 0 0 85 7 528
2019 First official language - French 52 34 10 3 1 0 0 85 4 327
2018 First official language - English 46 40 6 7 1 0 0 86 8 387
2018 First official language - French 44 40 10 4 2 0 0 85 5 244
2017 First official language - English 48 39 6 5 2 0 0 87 7 415
2017 First official language - French 45 41 8 3 3 0 0 86 6 292
2014 First official language - English 44 40 7 7 3 0 0 83 10 332
2014 First official language - French 42 38 9 7 3 0 0 80 10 298

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 32 11 10 5 0 0 74 15 467
2020 First official language - French 44 32 14 7 3 0 1 76 10 288
2019 First official language - English 39 37 11 9 4 0 0 77 13 528
2019 First official language - French 42 33 15 7 3 0 0 75 10 327
2018 First official language - English 36 39 9 10 5 0 0 75 15 389
2018 First official language - French 43 31 14 7 4 1 0 75 11 245
2017 First official language - English 41 33 10 9 6 0 0 75 15 415
2017 First official language - French 37 38 14 8 3 0 1 75 11 292
2014 First official language - English 35 37 12 9 7 0 0 73 15 332
2014 First official language - French 32 36 16 10 6 0 0 68 16 298

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 36 11 11 4 0 0 74 15 461
2020 First official language - French 44 35 12 5 3 0 0 80 8 288
2019 First official language - English 35 40 12 10 3 0 0 75 13 523
2019 First official language - French 42 36 13 7 2 0 0 78 9 326
2018 First official language - English 34 41 9 10 5 0 0 75 15 390
2018 First official language - French 38 41 12 5 4 0 0 79 9 244
2017 First official language - English 33 44 8 9 6 0 0 77 15 415
2017 First official language - French 30 44 15 9 2 0 0 74 11 292

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 31 6 6 2 0 0 86 8 466
2020 First official language - French 56 34 6 3 2 0 0 90 4 289
2019 First official language - English 54 33 7 6 1 0 0 86 7 525
2019 First official language - French 59 32 7 2 1 0 0 91 2 327
2018 First official language - English 59 32 4 4 1 0 0 91 5 391
2018 First official language - French 61 31 6 1 1 0 0 91 3 244
2017 First official language - English 56 31 6 5 2 0 0 88 6 415
2017 First official language - French 49 42 7 1 1 0 0 91 2 291
2014 First official language - English 55 31 9 4 1 0 0 85 6 332
2014 First official language - French 55 33 8 2 2 1 0 89 4 297

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 31 9 10 4 0 0 76 14 467
2020 First official language - French 44 32 13 8 2 0 0 77 10 288
2019 First official language - English 44 36 9 6 4 0 0 80 11 526
2019 First official language - French 45 33 13 7 2 0 0 77 10 326
2018 First official language - English 41 38 10 8 3 0 0 79 11 390
2018 First official language - French 45 36 10 6 3 0 0 81 9 243
2017 First official language - English 45 34 8 6 6 0 0 80 12 411
2017 First official language - French 41 39 11 6 3 0 0 80 9 292

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 28 8 2 3 0 0 88 5 465
2020 First official language - French 61 27 8 2 1 0 0 89 3 288
2019 First official language - English 59 31 7 3 1 0 0 90 4 520
2019 First official language - French 61 31 5 2 1 0 0 92 3 324
2018 First official language - English 62 29 6 2 0 0 0 92 3 390
2018 First official language - French 63 29 6 2 1 0 0 92 3 245
2017 First official language - English 60 31 5 2 1 0 0 92 3 413
2017 First official language - French 58 33 6 1 1 0 0 91 2 291
2014 First official language - English 72 20 6 1 2 0 0 92 2 332
2014 First official language - French 67 25 7 1 0 0 0 92 1 298

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 34 8 9 5 0 0 78 14 464
2020 First official language - French 42 35 13 4 4 0 1 78 9 287
2019 First official language - English 43 35 11 9 3 0 0 77 12 526
2019 First official language - French 45 38 11 5 2 0 0 82 7 326
2018 First official language - English 41 35 9 12 2 0 0 76 15 391
2018 First official language - French 47 33 9 6 3 0 1 81 10 242
2017 First official language - English 43 35 6 11 3 0 1 80 14 413
2017 First official language - French 39 37 13 9 3 0 0 76 11 291
2014 First official language - English 38 42 9 7 4 0 0 80 11 332
2014 First official language - French 33 42 14 7 4 1 0 75 11 298

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 33 10 7 5 0 0 78 11 466
2020 First official language - French 48 29 14 4 4 0 1 77 8 288
2019 First official language - English 46 35 11 6 2 0 0 81 8 527
2019 First official language - French 51 30 11 4 2 0 1 82 7 325
2018 First official language - English 44 35 10 9 2 0 0 79 11 389
2018 First official language - French 51 29 14 3 3 0 0 80 6 244
2017 First official language - English 50 30 11 5 4 0 0 80 9 414
2017 First official language - French 43 32 16 7 2 0 0 76 8 290
2014 First official language - English 38 40 8 7 6 0 1 79 13 331
2014 First official language - French 35 42 13 6 4 1 0 77 10 298

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 32 9 7 3 0 1 81 10 465
2020 First official language - French 48 35 10 4 1 0 1 84 5 285
2019 First official language - English 44 38 10 4 3 0 0 83 6 524
2019 First official language - French 51 36 9 4 1 0 0 87 5 324
2018 First official language - English 45 35 7 10 3 0 0 80 13 389
2018 First official language - French 46 36 9 4 4 0 0 82 9 245
2017 First official language - English 46 33 10 6 4 0 1 80 9 414
2017 First official language - French 45 37 12 4 1 0 1 83 5 291
2014 First official language - English 46 36 9 4 3 0 1 83 8 332
2014 First official language - French 36 46 11 5 1 0 0 82 6 298

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 36 7 5 3 0 0 86 7 465
2020 First official language - French 53 33 9 2 3 0 0 86 5 288
2019 First official language - English 54 34 6 4 2 0 0 88 6 527
2019 First official language - French 55 34 7 3 1 0 0 89 4 326
2018 First official language - English 54 33 5 5 2 0 0 87 7 391
2018 First official language - French 55 31 9 2 3 0 0 86 5 245
2017 First official language - English 54 33 5 5 2 0 0 88 7 412
2017 First official language - French 49 37 8 4 2 0 0 86 6 290
2014 First official language - English 51 35 7 4 3 0 0 86 7 332
2014 First official language - French 50 35 7 4 4 1 0 86 8 297

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 26 21 15 11 0 0 53 26 465
2020 First official language - French 29 36 17 11 6 0 1 65 17 290
2019 First official language - English 31 32 19 9 8 0 0 64 17 526
2019 First official language - French 35 38 14 8 4 0 1 74 12 327
2018 First official language - English 26 28 22 14 11 0 0 53 25 392
2018 First official language - French 31 31 20 11 6 0 1 63 17 246
2017 First official language - English 26 34 21 11 7 1 1 61 18 415
2017 First official language - French 31 35 17 9 6 0 1 67 16 290
2014 First official language - English 22 38 18 11 9 0 2 61 20 332
2014 First official language - French 33 34 17 10 5 0 1 68 15 298

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 22 34 21 11 1 2 32 33 466
2020 First official language - French 10 30 29 22 8 1 2 30 40 288
2019 First official language - English 8 19 39 23 10 0 1 33 28 525
2019 First official language - French 8 26 32 20 11 0 2 32 36 327
2018 First official language - English 9 22 39 21 7 0 1 28 32 391
2018 First official language - French 11 25 34 17 10 1 1 28 37 246
2017 First official language - English 8 20 35 23 10 2 3 34 30 415
2017 First official language - French 16 27 29 16 7 1 4 24 45 291
2014 First official language - English 3 21 38 21 11 2 3 34 25 332
2014 First official language - French 8 28 38 17 6 1 2 23 37 297

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 11 23 32 27 2 2 61 15 465
2020 First official language - French 4 13 22 34 20 4 2 57 19 287
2019 First official language - English 5 10 24 33 25 2 2 60 15 522
2019 First official language - French 5 13 27 28 21 2 3 52 19 322
2018 First official language - English 6 13 25 33 22 0 1 55 19 389
2018 First official language - French 9 14 25 26 19 2 4 48 25 241
2017 First official language - English 6 10 23 27 25 3 6 57 17 414
2017 First official language - French 7 10 28 27 18 4 7 50 19 291
2014 First official language - English 4 9 24 37 21 2 4 61 14 331
2014 First official language - French 5 16 27 28 18 2 5 49 23 296

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 12 28 30 20 2 2 52 19 464
2020 First official language - French 5 17 29 29 15 2 3 46 24 288
2019 First official language - English 6 12 31 29 19 1 2 50 19 520
2019 First official language - French 7 19 29 24 16 3 2 42 27 326
2018 First official language - English 6 14 30 30 18 1 1 48 21 390
2018 First official language - French 8 16 32 25 14 3 3 41 25 246
2017 First official language - English 7 10 26 29 19 2 8 53 19 413
2017 First official language - French 13 19 30 17 13 2 6 33 35 288
2014 First official language - English 8 13 27 31 17 2 3 50 22 332
2014 First official language - French 12 19 34 18 12 2 2 32 33 296

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 17 32 25 15 1 1 41 26 465
2020 First official language - French 6 16 31 30 15 1 2 45 22 286
2019 First official language - English 6 19 33 27 15 0 1 43 24 522
2019 First official language - French 6 19 35 24 13 1 2 38 26 326
2018 First official language - English 9 23 35 22 11 0 0 33 32 389
2018 First official language - French 8 22 31 19 16 1 3 36 32 243
2017 First official language - English 6 20 34 24 11 1 4 37 27 409
2017 First official language - French 13 19 35 16 11 1 5 29 34 288
2014 First official language - English 5 15 43 23 12 1 1 36 21 331
2014 First official language - French 8 22 37 21 9 1 3 31 31 296

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 19 24 25 17 3 3 44 31 465
2020 First official language - French 8 14 27 26 20 1 3 48 24 286
2019 First official language - English 10 19 25 25 18 1 3 44 30 525
2019 First official language - French 5 15 32 26 17 1 4 46 21 327
2018 First official language - English 12 22 33 19 12 1 1 32 34 390
2018 First official language - French 9 22 30 17 17 1 3 35 33 245
2017 First official language - English 10 19 29 19 15 2 6 37 32 415
2017 First official language - French 11 19 29 19 14 1 7 36 33 292
2014 First official language - English 11 18 30 21 14 2 5 37 31 331
2014 First official language - French 15 27 24 16 13 1 4 30 45 296

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 11 25 30 23 3 3 56 17 466
2020 First official language - French 6 17 26 25 18 5 4 47 25 288
2019 First official language - English 6 11 27 32 20 3 3 55 17 524
2019 First official language - French 5 18 30 21 18 3 4 43 25 325
2018 First official language - English 9 16 31 24 18 1 0 43 25 386
2018 First official language - French 16 22 19 17 20 1 5 39 40 246
2017 First official language - English 7 16 26 25 17 4 6 46 25 414
2017 First official language - French 12 21 25 16 13 8 6 34 38 292
2014 First official language - English 4 12 25 34 19 2 4 56 17 331
2014 First official language - French 6 16 30 24 16 3 5 43 24 297

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 13 29 27 22 2 2 51 19 464
2020 First official language - French 2 12 33 28 20 3 2 50 15 287
2019 First official language - English 5 13 32 29 19 2 1 50 18 522
2019 First official language - French 4 13 33 28 15 4 3 46 19 326
2018 First official language - English 6 16 37 26 15 0 0 41 22 391
2018 First official language - French 6 18 33 18 18 3 3 39 25 243
2017 First official language - English 8 12 28 26 16 3 6 47 22 413
2017 First official language - French 7 17 29 21 15 4 7 40 28 289
2014 First official language - English 5 18 32 25 14 3 4 41 24 332
2014 First official language - French 5 15 36 22 17 2 4 41 21 297

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 12 39 27 16 0 1 43 18 466
2020 First official language - French 2 15 30 35 18 0 1 53 17 286
2019 First official language - English 5 15 37 27 15 0 1 42 20 525
2019 First official language - French 4 13 36 26 18 1 2 45 17 327
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 21 17 9 6 10 7 61 18 466
2020 First official language - French 35 28 14 6 4 8 5 72 12 288
2019 First official language - English 35 27 15 9 5 6 3 68 15 527
2019 First official language - French 33 33 13 8 4 4 4 72 13 325
2018 First official language - English 31 30 15 10 3 7 5 68 15 393
2018 First official language - French 36 29 16 6 3 5 5 72 10 243
2017 First official language - English 37 26 10 8 4 8 7 75 14 414
2017 First official language - French 33 31 12 6 4 7 7 74 12 290
2014 First official language - English 37 29 12 6 5 7 5 74 12 332
2014 First official language - French 32 29 17 7 5 5 5 68 14 297

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 25 7 9 5 1 0 79 14 466
2020 First official language - French 56 26 7 6 4 0 0 83 11 287
2019 First official language - English 52 26 8 8 6 0 0 78 14 526
2019 First official language - French 54 26 9 7 3 0 0 80 10 326
2018 First official language - English 48 31 6 10 5 0 0 79 15 390
2018 First official language - French 59 24 8 5 3 1 0 83 9 243
2017 First official language - English 55 26 5 6 7 1 0 82 13 415
2017 First official language - French 57 28 8 5 1 1 0 86 6 290
2014 First official language - English 51 26 9 6 7 1 1 79 12 332
2014 First official language - French 45 32 9 8 6 1 0 78 14 298

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 25 6 5 2 0 0 86 8 463
2020 First official language - French 63 27 6 3 2 0 0 90 4 286
2019 First official language - English 58 28 6 6 2 0 0 86 9 526
2019 First official language - French 57 29 8 5 1 0 0 86 6 326
2018 First official language - English 58 30 4 6 2 0 0 88 8 390
2018 First official language - French 55 34 8 3 0 0 0 89 3 242
2017 First official language - English 62 26 3 7 1 0 0 89 8 413
2017 First official language - French 58 33 5 2 1 0 0 92 3 291
2014 First official language - English 58 30 5 6 2 0 0 87 8 332
2014 First official language - French 49 39 6 4 2 0 0 88 6 297

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 32 8 5 2 1 0 86 7 460
2020 First official language - French 54 31 9 2 2 1 1 86 4 287
2019 First official language - English 55 30 8 4 1 1 0 86 6 526
2019 First official language - French 52 31 12 4 1 1 0 83 5 324
2018 First official language - English 53 33 8 4 2 1 0 86 6 393
2018 First official language - French 51 31 12 4 0 1 0 83 4 242

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 21 8 3 4 6 4 83 8 466
2020 First official language - French 59 18 11 3 2 4 3 83 5 287
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 21 8 4 2 1 3 85 6 467
2020 First official language - French 55 23 13 2 1 1 5 83 3 288
2019 First official language - English 58 22 10 3 2 0 5 84 6 527
2019 First official language - French 51 29 9 3 1 2 5 86 5 326

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 26 9 8 4 1 1 78 12 465
2020 First official language - French 51 31 10 6 2 0 0 82 8 289
2019 First official language - English 49 27 11 8 4 0 1 77 12 526
2019 First official language - French 48 30 13 6 3 1 1 79 8 327
2018 First official language - English 48 31 10 9 2 0 1 79 11 391
2018 First official language - French 51 30 9 6 1 1 1 84 7 243
2017 First official language - English 51 29 6 8 5 1 0 81 13 414
2017 First official language - French 45 33 12 6 3 1 1 79 9 292
2014 First official language - English 45 35 8 8 3 1 0 80 11 332
2014 First official language - French 40 38 9 8 3 1 1 79 11 298

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 20 12 4 4 2 1 79 9 465
2020 First official language - French 55 22 13 3 4 2 1 80 7 289

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 24 8 7 3 0 1 82 10 466
2020 First official language - French 55 25 10 5 4 0 0 81 9 290
2019 First official language - English 50 30 8 7 4 1 1 81 11 525
2019 First official language - French 51 28 11 5 3 0 1 81 7 325
2018 First official language - English 52 27 9 9 2 0 0 80 11 390
2018 First official language - French 52 30 9 5 1 1 2 85 6 243
2017 First official language - English 56 23 7 9 4 0 0 80 14 414
2017 First official language - French 46 34 10 7 2 1 0 81 9 291
2014 First official language - English 47 33 6 10 4 0 0 80 14 332
2014 First official language - French 44 32 10 8 3 1 1 78 12 298

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 467
2020 First official language - French 37 63 289

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 15 7 4 1 4 14 86 6 465
2020 First official language - French 59 18 6 2 2 3 10 88 4 289

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 21 8 4 2 0 0 85 7 467
2020 First official language - French 60 26 5 7 2 0 1 87 8 288
2019 First official language - English 58 26 7 6 3 0 0 84 9 528
2019 First official language - French 59 24 10 4 2 0 1 84 6 325
2018 First official language - English 56 30 8 4 3 0 0 85 7 391
2018 First official language - French 62 24 10 2 1 1 0 87 3 244
2017 First official language - English 62 20 7 6 4 0 0 83 10 414
2017 First official language - French 55 27 9 6 3 0 0 83 8 290
2014 First official language - English 57 25 6 8 3 0 0 82 12 331
2014 First official language - French 49 31 10 4 4 1 1 82 8 297
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 23 10 5 4 5 1 79 10 466
2020 First official language - French 53 26 10 4 2 5 1 83 6 289
2019 First official language - English 49 29 9 6 2 4 0 82 8 523
2019 First official language - French 41 36 10 5 3 5 0 81 9 322
2018 First official language - English 51 26 8 7 4 5 0 80 12 395
2018 First official language - French 43 30 15 5 3 4 0 76 8 245
2017 First official language - English 48 30 7 4 3 8 0 85 8 415
2017 First official language - French 39 37 8 5 3 7 1 83 8 290
2014 First official language - English 49 30 7 4 2 7 0 85 7 332
2014 First official language - French 32 40 12 6 3 5 0 77 10 297

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 25 9 8 5 0 0 78 13 465
2020 First official language - French 48 29 12 6 2 2 0 79 9 288
2019 First official language - English 48 32 10 6 2 2 0 82 8 524
2019 First official language - French 44 34 12 2 4 3 0 81 7 320
2018 First official language - English 46 30 9 8 5 1 0 77 13 393
2018 First official language - French 45 28 15 4 4 3 0 75 9 244
2017 First official language - English 48 31 7 7 4 3 0 81 11 415
2017 First official language - French 40 37 14 4 3 3 0 79 6 290
2014 First official language - English 52 29 8 5 3 2 0 84 9 332
2014 First official language - French 33 38 17 5 4 2 0 73 10 297

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 32 12 9 6 4 0 72 16 465
2020 First official language - French 37 32 16 7 3 4 0 72 11 288
2019 First official language - English 37 34 14 9 3 3 0 73 13 523
2019 First official language - French 32 40 14 5 4 4 0 75 10 320
2018 First official language - English 35 31 12 12 7 3 0 68 19 393
2018 First official language - French 32 34 17 6 4 5 1 70 11 244
2017 First official language - English 37 37 8 8 4 4 1 78 13 414
2017 First official language - French 29 39 19 7 2 4 0 71 9 290
2014 First official language - English 40 34 11 9 2 3 0 77 11 331
2014 First official language - French 27 39 16 9 4 5 0 69 13 298

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 34 12 12 7 0 0 69 19 466
2020 First official language - French 36 36 14 8 3 2 0 74 12 287
2019 First official language - English 26 38 12 14 7 2 0 66 21 524
2019 First official language - French 32 38 14 7 5 3 0 72 13 322
2018 First official language - English 27 30 13 19 10 1 0 58 29 394
2018 First official language - French 26 36 18 10 7 3 0 64 17 245
2017 First official language - English 29 38 9 14 7 4 0 69 22 414
2017 First official language - French 28 37 17 10 5 2 0 66 16 291
2014 First official language - English 28 39 11 15 5 2 0 68 20 331
2014 First official language - French 22 41 19 11 5 2 0 64 17 297

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 31 17 6 2 3 0 74 8 467
2020 First official language - French 42 26 19 9 4 0 0 68 13 290
2019 First official language - English 47 27 15 4 2 5 0 78 6 528
2019 First official language - French 42 25 17 10 5 2 0 68 15 325
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 37 14 8 4 1 0 74 12 464
2020 First official language - French 38 37 14 5 1 3 1 78 7 287
2019 First official language - English 35 41 10 9 3 2 0 77 12 528
2019 First official language - French 36 42 13 3 3 3 0 81 6 327
2018 First official language - English 30 43 12 11 3 1 0 74 13 390
2018 First official language - French 37 38 16 5 2 1 0 76 8 244
2017 First official language - English 38 40 10 7 2 2 0 80 10 415
2017 First official language - French 36 45 13 4 1 1 0 82 5 291
2014 First official language - English 39 39 12 5 2 2 0 80 7 332
2014 First official language - French 37 42 13 5 1 2 0 81 6 297

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 34 13 12 7 4 0 65 21 464
2020 First official language - French 32 39 18 6 1 4 0 74 8 289
2019 First official language - English 27 39 15 10 4 4 0 69 15 525
2019 First official language - French 29 39 17 8 3 4 0 71 11 325

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 28 13 11 5 4 1 70 17 463
2020 First official language - French 37 33 15 8 3 2 1 72 12 287
2019 First official language - English 33 34 14 9 5 3 1 70 15 526
2019 First official language - French 37 31 15 7 4 5 1 73 11 327
2018 First official language - English 39 30 11 11 5 3 2 72 17 389
2018 First official language - French 37 36 15 7 3 2 0 75 10 245
2017 First official language - English 44 29 8 8 3 7 1 80 12 414
2017 First official language - French 39 37 14 6 2 2 0 77 8 292
2014 First official language - English 52 28 5 7 4 3 1 84 11 332
2014 First official language - French 34 42 10 8 3 1 3 79 11 298

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 30 15 8 3 3 0 73 11 463
2020 First official language - French 45 33 16 3 1 2 0 80 4 290
2019 First official language - English 36 38 16 5 3 2 0 76 8 528
2019 First official language - French 39 34 13 6 3 4 0 76 10 326
2018 First official language - English 39 36 14 9 2 1 0 75 11 387
2018 First official language - French 43 33 16 4 2 2 0 78 6 246

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 17 21 11 7 13 5 51 23 464
2020 First official language - French 30 18 21 7 10 10 5 56 19 289
2019 First official language - English 22 22 20 11 8 12 5 52 24 525
2019 First official language - French 24 19 22 10 9 12 4 52 23 325
2018 First official language - English 24 17 16 14 11 13 5 49 31 391
2018 First official language - French 22 23 21 10 9 12 4 53 22 244
2017 First official language - English 21 18 17 11 11 16 6 51 28 415
2017 First official language - French 18 21 20 9 9 16 6 50 24 291
2014 First official language - English 17 20 15 13 12 16 7 47 33 332
2014 First official language - French 14 20 22 16 11 10 7 41 32 298

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 30 14 11 8 5 1 65 20 466
2020 First official language - French 38 30 18 5 3 5 1 72 9 289
2019 First official language - English 27 34 16 11 9 3 1 63 20 525
2019 First official language - French 34 33 15 6 7 4 0 71 14 326
2018 First official language - English 26 32 13 15 8 4 1 61 25 392
2018 First official language - French 32 33 18 8 5 4 0 68 13 244
2017 First official language - English 31 31 9 12 8 7 1 68 22 415
2017 First official language - French 31 36 14 7 5 7 0 72 13 292
2014 First official language - English 31 33 10 11 10 4 1 67 22 332
2014 First official language - French 32 38 11 8 5 4 2 74 14 295

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 24 14 16 15 4 1 52 33 466
2020 First official language - French 27 25 15 15 9 5 4 57 26 288
2019 First official language - English 21 25 15 17 16 3 2 49 36 527
2019 First official language - French 26 24 19 12 13 4 3 53 26 325
2018 First official language - English 24 23 15 16 17 2 3 49 35 392
2018 First official language - French 22 26 24 12 10 3 2 51 24 246
2017 First official language - English 26 22 13 17 14 4 5 52 34 415
2017 First official language - French 25 30 15 14 8 4 4 60 24 290
2014 First official language - English 20 17 12 20 23 4 4 40 46 332
2014 First official language - French 16 26 17 16 16 4 5 46 35 298

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 23 12 9 4 0 3 74 13 467
2020 First official language - French 54 22 11 7 3 0 4 78 10 290
2019 First official language - English 51 27 13 4 3 0 2 80 7 527
2019 First official language - French 56 20 13 5 2 1 3 79 7 327

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 20 16 5 2 0 3 76 8 467
2020 First official language - French 59 21 9 4 3 1 3 84 7 288
2019 First official language - English 52 25 12 4 4 1 3 80 7 527
2019 First official language - French 58 21 8 4 2 2 4 84 7 326

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 79 6 4 2 2 3 4 92 4 465
2020 First official language - French 80 8 3 2 1 2 5 94 3 285
2019 First official language - English 78 8 3 2 1 4 3 93 4 525
2019 First official language - French 79 7 5 2 1 2 4 92 3 327

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 80 7 4 0 0 1 7 95 0 463
2020 First official language - French 75 12 3 0 0 1 8 95 1 285
2019 First official language - English 83 6 1 0 0 2 8 99 0 522
2019 First official language - French 81 6 2 1 0 2 8 96 1 322

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 46 10 7 4 2 0 78 12 467
2020 First official language - French 33 40 14 7 2 3 0 76 10 289
2019 First official language - English 31 46 11 5 3 3 0 80 8 525
2019 First official language - French 35 40 16 3 1 4 0 78 5 326
2018 First official language - English 32 39 17 9 2 2 0 72 11 392
2018 First official language - French 39 30 21 4 2 3 0 72 6 245
2017 First official language - English 37 37 12 7 3 4 1 77 10 415
2017 First official language - French 31 39 17 5 2 5 0 74 8 290

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 34 11 5 3 3 0 80 8 463
2020 First official language - French 50 35 6 4 2 2 0 87 7 288
2019 First official language - English 43 40 10 3 2 2 0 84 6 524
2019 First official language - French 49 35 10 3 2 2 0 85 5 323
2018 First official language - English 41 42 10 5 2 1 0 84 7 391
2018 First official language - French 52 34 10 2 1 1 0 87 3 245
2017 First official language - English 46 38 6 4 2 4 0 87 6 415
2017 First official language - French 45 40 11 1 1 2 0 87 2 292
2014 First official language - English 50 32 12 4 1 2 0 83 5 332
2014 First official language - French 46 37 9 3 2 3 0 85 5 298

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 29 11 7 3 7 1 78 10 465
2020 First official language - French 50 33 7 3 2 4 1 87 6 287
2019 First official language - English 42 34 12 5 3 4 0 80 8 525
2019 First official language - French 54 30 9 2 1 3 0 86 4 325
2018 First official language - English 43 32 13 5 2 4 0 78 8 391
2018 First official language - French 49 30 12 3 2 4 0 83 5 245
2017 First official language - English 43 32 10 3 4 7 0 82 8 414
2017 First official language - French 42 33 14 2 2 5 0 80 5 291
2014 First official language - English 46 30 13 3 1 6 0 81 4 332
2014 First official language - French 41 34 13 4 2 5 1 80 6 298

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 30 16 6 3 8 0 73 10 467
2020 First official language - French 45 27 12 5 2 9 1 79 7 288

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 24 11 4 4 6 3 80 8 462
2020 First official language - French 52 28 11 3 2 3 2 84 5 289

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 28 6 5 1 1 0 87 7 464
2020 First official language - French 61 30 5 2 2 0 0 91 4 290
2019 First official language - English 58 31 6 4 1 0 0 89 5 527
2019 First official language - French 60 30 6 2 1 1 0 91 3 327
2018 First official language - English 55 35 6 2 1 0 0 90 4 392
2018 First official language - French 62 27 8 2 1 0 0 89 3 245
2017 First official language - English 62 28 2 5 2 1 0 91 7 414
2017 First official language - French 55 37 6 2 0 0 0 92 2 290
2014 First official language - English 63 25 6 4 1 0 0 89 5 332
2014 First official language - French 56 31 8 3 1 1 0 88 4 298

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 26 11 8 2 1 0 80 10 461
2020 First official language - French 52 28 13 4 2 1 0 81 6 287
2019 First official language - English 52 31 10 5 2 0 0 83 7 526
2019 First official language - French 49 32 12 4 3 1 0 82 6 322
2018 First official language - English 48 32 11 7 2 1 0 80 9 393
2018 First official language - French 47 27 17 5 3 1 0 75 9 244
2017 First official language - English 53 25 12 6 2 1 0 79 9 413
2017 First official language - French 45 31 15 6 2 0 0 77 8 292
2014 First official language - English 52 28 9 7 3 1 0 81 10 332
2014 First official language - French 38 40 15 4 2 1 0 79 5 298

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 28 11 7 2 0 0 80 9 460
2020 First official language - French 54 29 11 4 2 1 0 83 6 286
2019 First official language - English 51 33 8 5 1 0 0 85 7 522
2019 First official language - French 50 33 9 5 2 1 0 84 7 326
2018 First official language - English 46 35 12 5 2 0 0 81 7 389
2018 First official language - French 46 32 14 5 3 0 0 78 8 242
2017 First official language - English 53 30 9 6 2 0 0 83 8 413
2017 First official language - French 49 32 13 3 2 0 0 82 5 289
2014 First official language - English 55 27 9 6 3 0 0 82 8 332
2014 First official language - French 43 36 14 5 2 0 0 80 7 297

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 21 13 11 4 3 0 71 15 464
2020 First official language - French 49 24 13 8 2 3 1 76 11 290
2019 First official language - English 49 23 15 7 3 2 1 74 11 526
2019 First official language - French 47 25 15 8 4 1 1 73 12 327
2018 First official language - English 44 25 14 10 4 2 1 71 15 393
2018 First official language - French 46 20 15 11 4 4 1 69 15 244
2017 First official language - English 41 21 15 11 5 4 3 67 17 414
2017 First official language - French 43 24 15 8 5 3 1 70 14 291
2014 First official language - English 47 18 14 12 5 3 1 67 18 331
2014 First official language - French 37 26 21 7 5 4 0 65 13 298
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 37 25 38 467
2020 First official language - French 33 37 30 290
2019 First official language - English 44 23 33 527
2019 First official language - French 35 31 34 327
2018 First official language - English 44 21 35 394
2018 First official language - French 33 32 35 246
2017 First official language - English 48 22 30 415
2017 First official language - French 38 32 30 292
2014 First official language - English 45 25 30 332
2014 First official language - French 41 28 31 298

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 3 16 58 6 7 9 181
2020 First official language - French 7 26 47 0 5 15 100
2019 First official language - English 4 19 54 6 12 5 235
2019 First official language - French 5 21 51 3 8 13 119
2018 First official language - English 7 14 61 5 6 6 176
2018 First official language - French 11 15 56 1 4 13 81
2017 First official language - English 7 15 53 4 16 6 200
2017 First official language - French 11 26 46 3 7 7 114
2014 First official language - English 7 13 64 8 9999 8 152
2014 First official language - French 16 23 49 3 9999 9 120
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 465
2020 First official language - French 8 92 289
2019 First official language - English 12 88 528
2019 First official language - French 8 92 323
2018 First official language - English 8 92 392
2018 First official language - French 11 89 246

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 47 53 41
2020 First official language - French 38 62 21
2019 First official language - English 54 46 62
2019 First official language - French 43 57 27
2018 First official language - English 55 45 34
2018 First official language - French 56 44 28

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 53 47 62
2019 First official language - French 58 42 27
2018 First official language - English 55 45 34
2018 First official language - French 56 44 28

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 41
2020 First official language - French 0 100 21

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 34
2018 First official language - French 0 100 28

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 41
2020 First official language - French 0 100 21

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 41
2020 First official language - French 37 63 21
2019 First official language - English 44 56 62
2019 First official language - French 49 51 26
2018 First official language - English 39 61 34
2018 First official language - French 28 72 28

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 19 81 41
2020 First official language - French 57 43 21
2019 First official language - English 36 64 62
2019 First official language - French 35 65 26
2018 First official language - English 42 58 34
2018 First official language - French 32 68 28

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 33 67 41
2020 First official language - French 32 68 21
2019 First official language - English 43 57 62
2019 First official language - French 54 46 26
2018 First official language - English 44 56 34
2018 First official language - French 30 70 28

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 41
2020 First official language - French 38 62 21
2019 First official language - English 45 55 62
2019 First official language - French 35 65 26
2018 First official language - English 25 75 34
2018 First official language - French 38 62 28

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 35 65 62
2019 First official language - French 26 74 26
2018 First official language - English 46 54 34
2018 First official language - French 39 61 28

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 54 46 41
2020 First official language - French 63 37 21
2019 First official language - English 44 56 62
2019 First official language - French 50 50 26
2018 First official language - English 45 55 34
2018 First official language - French 54 46 28

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 41
2020 First official language - French 42 58 21
2019 First official language - English 15 85 62
2019 First official language - French 30 70 26
2018 First official language - English 31 69 34
2018 First official language - French 33 67 28

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 41
2020 First official language - French 0 100 21
2018 First official language - English 0 100 34
2018 First official language - French 0 100 28

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 41
2020 First official language - French 51 49 21
2019 First official language - English 38 62 62
2019 First official language - French 45 55 26
2018 First official language - English 48 52 34
2018 First official language - French 37 63 28

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 15 85 41
2020 First official language - French 35 65 21
2019 First official language - English 40 60 62
2019 First official language - French 41 59 26
2018 First official language - English 27 73 34
2018 First official language - French 24 76 28

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 46 54 41
2020 First official language - French 40 60 21
2019 First official language - English 53 47 62
2019 First official language - French 52 48 26
2018 First official language - English 63 37 34
2018 First official language - French 39 61 28

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 41
2020 First official language - French 31 69 21
2019 First official language - English 19 81 62
2019 First official language - French 22 78 26
2018 First official language - English 38 62 34
2018 First official language - French 33 67 28

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 62
2019 First official language - French 31 69 26

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 41
2020 First official language - French 25 75 21

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 36 64 41
2020 First official language - French 33 67 21
2019 First official language - English 38 62 62
2019 First official language - French 34 66 26
2018 First official language - English 22 78 34
2018 First official language - French 34 66 28

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 27 73 34
2018 First official language - French 35 65 27

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 14 86 34
2018 First official language - French 22 78 27

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 41 59 34
2018 First official language - French 37 63 27

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 34
2018 First official language - French 0 100 27

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 46 54 34
2018 First official language - French 45 55 27

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 11 13 5 4 39 10 56 19 466
2020 First official language - French 25 13 15 3 4 32 9 64 12 290
2019 First official language - English 21 18 15 9 3 25 10 59 18 526
2019 First official language - French 22 15 15 7 4 27 11 59 17 327
2018 First official language - English 21 16 18 5 3 28 9 59 12 394
2018 First official language - French 26 16 21 2 3 25 7 62 6 245
2017 First official language - English 18 13 13 3 4 36 14 61 13 415
2017 First official language - French 20 20 13 2 3 30 11 69 8 291
2014 First official language - English 19 13 16 4 3 35 10 58 12 332
2014 First official language - French 16 20 14 4 3 30 12 63 13 298

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 23 14 6 3 17 0 72 11 466
2020 First official language - French 43 24 15 4 2 10 1 76 7 290
2019 First official language - English 38 26 16 7 2 10 1 72 10 526
2019 First official language - French 41 28 14 4 2 9 2 77 7 326
2018 First official language - English 34 31 16 4 2 11 2 74 7 393
2018 First official language - French 41 31 16 2 2 9 0 79 4 246
2017 First official language - English 33 26 13 4 4 16 2 74 10 413
2017 First official language - French 32 32 15 2 2 14 2 77 5 291
2014 First official language - English 30 24 14 5 3 20 3 72 11 332
2014 First official language - French 26 37 14 2 4 14 3 76 7 298
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 466
2020 First official language - French 5 95 289
2019 First official language - English 6 94 528
2019 First official language - French 6 94 325
2018 First official language - English 5 95 394
2018 First official language - French 5 95 245

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 29 71 34
2019 First official language - French 23 77 19
2018 First official language - English 34 66 22
2018 First official language - French 47 53 14

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 82 18 34
2019 First official language - French 61 39 19
2018 First official language - English 74 26 22
2018 First official language - French 43 57 14

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 28
2020 First official language - French 0 100 13
2019 First official language - English 0 100 34
2019 First official language - French 0 100 19
2018 First official language - English 0 100 22
2018 First official language - French 0 100 14

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 22
2018 First official language - French 0 100 14

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 21 79 28
2020 First official language - French 55 45 13
2019 First official language - English 27 73 34
2019 First official language - French 41 59 18

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 48 52 34
2019 First official language - French 28 72 18

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 39 61 34
2019 First official language - French 27 73 18
2018 First official language - English 29 71 21
2018 First official language - French 39 61 14

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 28
2020 First official language - French 0 100 13
2019 First official language - English 0 100 34
2019 First official language - French 0 100 18
2018 First official language - English 0 100 21
2018 First official language - French 0 100 14

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 28
2020 First official language - French 0 100 13
2018 First official language - English 0 100 21
2018 First official language - French 0 100 14

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 29 71 33
2019 First official language - French 44 56 18

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 33
2019 First official language - French 0 100 18

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 22
2018 First official language - French 0 100 14

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 56 44 28
2020 First official language - French 47 53 13
2019 First official language - English 62 38 33
2019 First official language - French 43 57 18
2018 First official language - English 40 60 22
2018 First official language - French 50 50 14

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 22
2018 First official language - French 0 100 14

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 59 41 22
2018 First official language - French 45 55 14

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 12 14 3 2 41 9 62 10 466
2020 First official language - French 25 14 12 3 3 35 7 68 10 289
2019 First official language - English 22 14 17 4 2 31 10 62 9 524
2019 First official language - French 24 14 15 3 3 32 10 66 9 326
2018 First official language - English 21 14 19 1 1 36 8 62 5 394
2018 First official language - French 28 18 17 0 1 27 7 71 3 244
2017 First official language - English 17 11 10 2 1 46 12 68 8 413
2017 First official language - French 19 20 13 1 1 35 11 73 3 291
2014 First official language - English 16 9 18 1 2 40 15 55 6 332
2014 First official language - French 16 15 16 1 3 39 10 62 8 298

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 24 15 4 2 17 1 74 7 466
2020 First official language - French 43 25 14 3 1 12 1 78 5 289
2019 First official language - English 40 27 15 4 1 12 1 77 6 526
2019 First official language - French 40 26 14 3 3 13 2 77 7 325
2018 First official language - English 35 30 16 4 1 11 2 75 6 392
2018 First official language - French 44 29 14 1 2 11 0 81 3 245
2017 First official language - English 35 25 12 3 1 20 3 78 6 411
2017 First official language - French 32 34 14 2 1 15 2 80 3 290
2014 First official language - English 36 19 16 1 2 21 4 75 4 332
2014 First official language - French 28 31 16 0 2 17 5 76 3 298
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 28 18 11 11 0 0 59 23 467
2020 First official language - French 30 26 22 8 11 0 2 57 20 289

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 31 16 6 4 0 0 74 10 465
2020 First official language - French 43 29 15 6 6 0 0 73 11 285
2019 First official language - English 29 28 23 10 9 0 0 57 20 528
2019 First official language - French 28 34 18 10 8 0 2 63 19 326
2018 First official language - English 27 34 21 9 8 0 1 61 17 392
2018 First official language - French 26 32 21 9 9 1 3 60 18 245
2017 First official language - English 27 31 20 8 10 1 3 60 19 414
2017 First official language - French 26 26 20 13 11 0 4 54 25 291

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 24 26 19 14 0 0 41 33 467
2020 First official language - French 26 22 27 16 8 0 1 49 24 289
2019 First official language - English 18 32 26 14 9 0 0 51 23 527
2019 First official language - French 21 33 27 10 7 0 1 55 18 325
2018 First official language - English 11 26 32 16 14 0 0 37 31 394
2018 First official language - French 17 22 33 18 8 0 1 40 27 245
2017 First official language - English 15 28 30 18 8 0 1 44 26 415
2017 First official language - French 18 21 30 14 14 0 2 40 29 292

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 27 24 14 9 0 1 52 23 466
2020 First official language - French 31 29 20 12 6 0 2 61 19 289
2019 First official language - English 25 36 21 12 5 0 0 61 18 525
2019 First official language - French 24 32 27 11 6 0 1 56 17 323
2018 First official language - English 12 33 29 14 11 0 1 45 26 391
2018 First official language - French 21 23 28 16 9 1 2 45 26 242
2017 First official language - English 20 30 27 14 7 1 2 51 21 412
2017 First official language - French 23 23 27 13 13 0 2 47 26 291

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 24 22 15 12 1 1 51 27 463
2020 First official language - French 30 27 23 11 7 1 2 58 19 289
2019 First official language - English 25 31 22 13 8 1 1 57 21 526
2019 First official language - French 28 30 21 12 7 1 2 59 20 326
2018 First official language - English 15 31 24 16 15 0 0 46 30 392
2018 First official language - French 22 24 27 13 11 1 2 48 24 246
2017 First official language - English 23 24 25 18 8 1 2 49 26 415
2017 First official language - French 24 22 21 17 15 0 2 46 32 290

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 22 19 14 11 0 2 54 26 466
2020 First official language - French 38 28 15 11 7 0 1 67 18 287
2019 First official language - English 38 29 15 10 6 0 1 68 17 525
2019 First official language - French 40 29 16 7 5 0 3 71 12 324
2018 First official language - English 28 28 21 13 9 0 1 56 22 393
2018 First official language - French 35 27 19 8 6 1 4 65 15 245
2017 First official language - English 32 29 18 10 6 1 4 64 17 415
2017 First official language - French 31 21 23 9 9 0 7 56 19 291

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 24 23 18 14 0 0 46 32 466
2020 First official language - French 33 27 20 10 8 1 0 61 19 289
2019 First official language - English 28 30 20 12 9 0 0 58 21 526
2019 First official language - French 33 32 17 11 6 0 1 66 17 326
2018 First official language - English 20 30 21 16 12 0 0 51 28 394
2018 First official language - French 27 28 22 15 8 0 1 56 22 246
2017 First official language - English 24 30 25 14 7 0 1 54 21 415
2017 First official language - French 26 22 28 14 8 1 1 49 23 291

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 19 17 10 11 0 9 58 23 467
2020 First official language - French 39 17 19 8 8 0 9 61 18 288

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 31 16 9 4 0 1 71 13 466
2020 First official language - French 47 31 14 4 2 0 2 79 6 287
2019 First official language - English 30 36 20 8 3 0 2 68 12 526
2019 First official language - French 40 34 17 4 3 0 1 75 8 325
2018 First official language - English 29 39 20 7 4 0 1 68 11 392
2018 First official language - French 32 36 23 4 3 1 2 69 7 246
2017 First official language - English 37 32 18 8 4 1 1 71 12 415
2017 First official language - French 36 34 17 6 5 0 2 72 11 290

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 34 22 12 5 1 1 60 18 465
2020 First official language - French 35 32 17 11 3 0 1 68 15 288
2019 First official language - English 26 38 21 11 4 0 0 64 15 524
2019 First official language - French 32 30 23 10 3 0 1 63 13 326
2018 First official language - English 19 38 27 10 6 0 0 57 16 391
2018 First official language - French 24 30 25 13 5 1 2 56 19 246
2017 First official language - English 26 37 21 10 4 0 1 64 15 415
2017 First official language - French 27 28 21 14 7 0 2 56 22 290

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 27 19 11 7 0 1 64 17 463
2020 First official language - French 44 30 15 8 2 0 1 74 10 285
2019 First official language - English 32 34 17 10 5 0 1 67 15 525
2019 First official language - French 38 27 23 8 3 0 1 66 12 326
2018 First official language - English 32 35 20 9 5 0 0 67 13 392
2018 First official language - French 35 36 14 9 4 0 2 72 13 245
2017 First official language - English 34 34 18 7 4 0 1 70 11 415
2017 First official language - French 35 30 19 8 5 1 2 67 14 291

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 22 14 7 4 0 1 75 11 466
2020 First official language - French 53 27 9 6 4 1 0 81 10 284
2019 First official language - English 49 28 13 5 4 0 1 78 9 527
2019 First official language - French 52 25 12 6 4 0 1 77 10 324

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 31 17 10 6 0 1 66 16 467
2020 First official language - French 38 25 20 11 5 0 0 64 16 287

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 31 17 10 4 0 1 68 14 467
2020 First official language - French 38 36 16 5 3 0 1 75 8 287
2019 First official language - English 41 33 15 7 3 0 1 75 10 525
2019 First official language - French 41 34 17 5 1 0 1 77 6 325
2018 First official language - English 33 36 18 10 3 0 0 69 13 389
2018 First official language - French 39 28 20 9 2 1 1 69 11 242
2017 First official language - English 42 33 15 5 3 1 2 77 8 413
2017 First official language - French 34 35 20 6 3 1 2 70 9 291

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 30 12 6 2 0 1 79 8 463
2020 First official language - French 57 25 10 4 1 1 2 84 6 285
2019 First official language - English 53 27 12 4 3 0 1 81 7 523
2019 First official language - French 62 19 10 4 2 0 2 83 7 325
2018 First official language - English 45 25 17 7 6 0 0 70 13 390
2018 First official language - French 57 24 10 3 4 0 2 83 7 245
2017 First official language - English 50 23 14 6 4 0 2 76 10 413
2017 First official language - French 62 19 9 3 1 0 5 86 4 289

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 34 20 8 3 0 0 69 11 463
2020 First official language - French 49 30 14 5 2 0 1 80 6 289

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 11 5 1 1 0 5 92 2 464
2020 First official language - French 73 15 5 1 1 1 4 93 1 288
2019 First official language - English 78 10 4 1 1 0 6 94 1 524
2019 First official language - French 76 14 3 2 1 0 4 94 3 322
2018 First official language - English 73 14 6 2 1 0 4 91 3 392
2018 First official language - French 72 14 7 1 1 0 5 90 2 242

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 81 8 3 2 2 1 3 93 4 465
2020 First official language - French 85 5 3 2 1 1 3 93 3 286
2019 First official language - English 75 12 6 2 2 1 2 89 5 525
2019 First official language - French 74 11 6 4 2 1 3 88 6 325
2018 First official language - English 80 10 4 2 1 1 2 92 3 392
2018 First official language - French 79 9 2 2 3 1 4 93 5 245
2017 First official language - English 80 8 3 3 1 1 4 92 4 414
2017 First official language - French 73 10 4 3 2 1 6 90 5 291

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 18 6 1 1 0 1 92 3 463
2020 First official language - French 78 13 4 3 0 0 2 92 3 286
2019 First official language - English 58 27 9 3 1 0 1 86 4 524
2019 First official language - French 60 23 9 4 3 0 1 84 7 322
2018 First official language - English 59 26 10 4 1 0 0 85 5 392
2018 First official language - French 65 20 8 3 2 1 2 87 5 244
2017 First official language - English 66 22 6 3 0 0 2 91 3 414
2017 First official language - French 63 20 9 2 2 0 4 87 4 291

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 15 6 3 3 0 1 88 6 463
2020 First official language - French 73 14 7 3 2 0 0 88 5 290
2019 First official language - English 65 20 8 4 4 0 1 85 7 523
2019 First official language - French 65 15 9 5 4 0 1 82 9 322
2018 First official language - English 64 18 10 4 2 1 1 83 6 393
2018 First official language - French 69 16 7 3 2 1 2 88 5 243
2017 First official language - English 68 15 6 5 3 0 2 86 8 414
2017 First official language - French 68 13 7 5 3 0 3 85 7 292

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 9 4 2 1 0 20 93 3 466
2020 First official language - French 72 7 1 1 0 0 19 98 1 289
2019 First official language - English 59 11 3 1 0 0 26 94 1 520
2019 First official language - French 62 10 5 2 1 0 19 90 4 322
2018 First official language - English 52 12 5 2 1 0 28 89 4 388
2018 First official language - French 58 12 2 2 0 1 25 94 3 240
2017 First official language - English 58 11 2 1 0 0 27 95 2 415
2017 First official language - French 58 10 6 1 1 0 23 89 3 292

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 16 6 1 1 0 2 92 2 467
2020 First official language - French 77 13 6 1 1 0 3 93 1 290
2019 First official language - English 69 18 7 1 1 0 4 91 2 523
2019 First official language - French 75 14 6 1 0 0 4 92 2 322
2018 First official language - English 59 27 8 1 1 1 3 89 3 391
2018 First official language - French 73 14 4 1 1 1 6 93 3 242
2017 First official language - English 70 16 7 2 0 0 5 91 2 413
2017 First official language - French 72 12 6 1 1 0 8 92 2 290

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 12 5 5 4 0 2 86 9 465
2020 First official language - French 74 12 4 2 2 1 4 91 4 289
2019 First official language - English 72 10 6 4 5 0 2 84 9 524
2019 First official language - French 76 9 6 3 3 0 2 88 6 322
2018 First official language - English 76 9 6 4 4 1 1 87 8 393
2018 First official language - French 75 12 1 2 2 0 6 93 5 243
2017 First official language - English 73 9 6 4 2 1 4 87 7 415
2017 First official language - French 70 12 8 3 1 1 6 88 3 292

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 26 13 4 2 0 1 81 5 466
2020 First official language - French 51 28 13 4 1 1 2 81 5 290
2019 First official language - English 58 26 10 3 2 0 2 85 5 525
2019 First official language - French 59 24 10 4 2 0 2 84 5 324
2018 First official language - English 51 30 12 3 2 0 1 83 5 393
2018 First official language - French 56 25 11 3 1 0 2 84 4 244
2017 First official language - English 57 28 8 4 1 1 3 87 5 414
2017 First official language - French 59 20 13 3 1 0 3 82 5 290

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 39 21 4 4 0 0 71 8 466
2020 First official language - French 31 41 17 8 1 1 0 73 9 288

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 28 35 17 5 0 0 42 23 467
2020 First official language - French 16 31 37 12 3 0 0 47 16 286
2019 First official language - English 17 33 37 9 3 0 0 50 12 528
2019 First official language - French 16 37 32 13 1 0 0 54 14 325
2018 First official language - English 12 31 35 14 7 0 0 43 22 392
2018 First official language - French 13 31 38 11 6 0 0 45 17 244
2017 First official language - English 11 35 37 12 5 0 0 46 17 414
2017 First official language - French 15 24 35 17 7 0 1 39 25 291

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 21 40 18 8 0 0 26 34 466
2020 First official language - French 7 20 38 24 9 0 1 34 28 289
2019 First official language - English 7 20 41 23 8 0 0 31 27 523
2019 First official language - French 4 18 39 28 10 0 1 38 22 325
2018 First official language - English 11 22 38 22 8 0 0 30 33 385
2018 First official language - French 7 20 40 21 12 0 0 33 28 240
2017 First official language - English 4 23 42 21 8 0 0 30 28 415
2017 First official language - French 6 21 36 24 11 0 1 36 27 291

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 37 12 7 5 2 0 76 12 464
2020 First official language - French 48 32 13 3 1 3 0 83 4 289
2019 First official language - English 39 38 13 6 3 2 0 78 9 528
2019 First official language - French 44 36 13 3 2 3 0 82 5 326
2018 First official language - English 37 43 11 6 2 1 0 81 8 394
2018 First official language - French 43 38 12 4 1 2 0 83 5 246
2017 First official language - English 31 46 11 5 3 3 0 79 9 414
2017 First official language - French 33 41 14 5 4 3 1 77 9 291

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 33 11 11 5 3 0 71 17 463
2020 First official language - French 48 27 14 6 2 3 0 77 9 290

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 27 9 14 7 2 0 70 22 466
2020 First official language - French 48 25 15 7 4 1 0 74 11 290

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 22 11 5 3 4 1 80 9 462
2020 First official language - French 56 25 12 3 2 2 1 83 5 287

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 29 14 9 6 2 0 70 16 467
2020 First official language - French 43 33 12 8 3 0 0 77 11 289
2019 First official language - English 31 37 16 10 5 2 0 69 15 528
2019 First official language - French 35 35 17 7 3 3 0 72 10 327
2018 First official language - English 28 38 14 13 5 1 0 67 19 393
2018 First official language - French 36 35 16 6 5 1 0 73 11 246
2017 First official language - English 25 40 15 14 5 2 0 66 19 413
2017 First official language - French 25 37 17 13 5 1 1 64 19 292

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 34 10 10 4 1 1 76 14 465
2020 First official language - French 45 43 7 4 0 1 0 89 4 290

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 30 11 11 6 1 1 71 17 461
2020 First official language - French 42 39 10 7 1 2 0 83 7 288

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 33 15 8 5 1 2 71 14 462
2020 First official language - French 39 40 13 3 1 3 1 82 5 285

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 26 10 5 3 2 2 81 9 464
2020 First official language - French 48 35 10 2 1 3 1 87 3 290

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 14 6 0 1 5 1 93 1 465
2020 First official language - French 67 22 5 2 0 3 0 92 2 288

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 32 10 7 2 4 0 79 10 464
2020 First official language - French 53 31 8 3 2 3 1 87 5 290

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 26 7 7 4 1 0 82 11 463
2020 First official language - French 56 27 7 5 3 1 0 84 9 289

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 25 7 11 4 1 1 77 16 465
2020 First official language - French 55 30 7 5 2 1 0 86 6 290

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 49 11 9 4 1 1 75 14 128
2020 First official language - French 31 38 13 12 4 3 0 71 16 71
2019 First official language - English 35 42 8 10 2 0 2 79 13 122
2019 First official language - French 35 44 13 5 1 1 1 81 6 81

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 95 5 128
2020 First official language - French 91 9 71

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 34 12 14 14 1 1 59 29 122
2020 First official language - French 18 28 27 18 9 0 0 46 27 66
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 465
2020 First official language - French 6 94 283

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 465
2020 First official language - French 10 90 287
2019 First official language - English 13 87 525
2019 First official language - French 13 87 325
2017 First official language - English 13 87 412
2017 First official language - French 12 88 291
2014 First official language - English 13 87 331
2014 First official language - French 8 92 295

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 32
2020 First official language - French 24 76 29

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 88 12 32
2020 First official language - French 90 10 29
2019 First official language - English 85 15 70
2019 First official language - French 93 7 43
2017 First official language - English 85 15 55
2017 First official language - French 92 8 37
2014 First official language - English 84 16 41
2014 First official language - French 71 29 25

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 26 10 20 4 4 0 65 24 27
2020 First official language - French 43 38 7 4 0 4 4 88 4 26
2019 First official language - English 51 42 3 0 4 0 0 93 4 57
2019 First official language - French 60 12 11 12 0 5 0 76 12 40
2017 First official language - English 68 19 6 4 2 0 0 88 6 46
2017 First official language - French 48 46 3 3 0 0 0 94 3 33
2014 First official language - English 77 20 0 3 0 0 0 97 3 34
2014 First official language - French 65 23 0 11 0 0 0 89 11 18

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 29 8 4 1 2 4 86 5 466
2020 First official language - French 53 28 8 3 2 4 4 87 5 288
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 53 19 1 66 34 467
2020 First official language - French 23 55 19 3 71 29 290

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 41 59 127
2020 First official language - French 44 56 68

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 24 15 19 20 2 3 43 42 126
2020 First official language - French 24 19 13 17 17 3 6 48 38 69

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 16 18 23 28 0 4 27 54 127
2020 First official language - French 12 14 19 20 33 3 0 26 54 69

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 19 13 4 6 1 9 75 11 466
2020 First official language - French 41 19 12 10 6 1 11 68 19 290
2019 First official language - English 41 22 16 8 7 1 5 67 16 518
2019 First official language - French 46 17 11 7 10 1 8 69 18 319
2018 First official language - English 45 22 16 8 5 0 3 69 14 392
2018 First official language - French 45 17 13 7 9 1 8 68 17 243
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