2020 Public Service Employee Survey Results for Privy Council Office by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	43	4	11	2	83	13	350
2020	3 to 10 years in current department or agency	36	44	3	15	2	79	17	233
2020	11 to 20 years in current department or agency	45	41	3	6	5	86	11	88
2020	More than 20 years in current department or agency	44	35	4	17	0	79	17	29

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	80	13	3	1	1	1	0	94	3	349
2020	3 to 10 years in current department or agency	75	15	5	3	1	2	0	91	4	231
2020	11 to 20 years in current department or agency	65	22	6	0	7	0	0	87	7	88
2020	More than 20 years in current department or agency	70	25	5	0	0	0	0	95	0	29
2017	Less than 3 years in current department or agency	77	17	2	2	1	0	0	94	3	380
2017	3 to 10 years in current department or agency	59	27	6	4	1	1	1	88	6	189
2017	11 to 20 years in current department or agency	63	25	6	3	1	1	1	90	4	102
2017	More than 20 years in current department or agency	65	28	4	0	0	4	0	96	0	26
2014	Less than 3 years in current department or agency	71	20	4	5	0	0	0	91	5	213
2014	3 to 10 years in current department or agency	69	25	2	3	0	0	0	94	4	288
2014	11 to 20 years in current department or agency	64	23	9	1	1	2	0	88	3	90
2014	More than 20 years in current department or agency	80	20	0	0	0	0	0	100	0	31

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	42	8	9	3	0	1	81	11	348
2020	3 to 10 years in current department or agency	39	40	5	10	5	0	0	79	16	233
2020	11 to 20 years in current department or agency	43	31	7	11	8	0	1	74	19	88
2020	More than 20 years in current department or agency	38	42	7	10	3	0	0	80	13	29
2019	Less than 3 years in current department or agency	45	34	5	11	5	0	0	78	16	446
2019	3 to 10 years in current department or agency	42	39	6	10	3	0	0	81	14	207
2019	11 to 20 years in current department or agency	34	39	11	11	4	0	0	73	15	100
2019	More than 20 years in current department or agency	27	45	10	13	4	0	0	73	17	27
2017	Less than 3 years in current department or agency	37	42	4	9	6	0	1	80	16	382
2017	3 to 10 years in current department or agency	39	34	8	11	8	0	0	73	19	188
2017	11 to 20 years in current department or agency	38	36	10	9	7	0	0	74	16	103
2017	More than 20 years in current department or agency	47	28	3	15	3	4	0	78	19	26
2014	Less than 3 years in current department or agency	54	36	3	5	2	0	0	90	7	213
2014	3 to 10 years in current department or agency	58	27	5	7	3	0	0	85	9	287
2014	11 to 20 years in current department or agency	48	33	9	7	2	0	0	82	9	89
2014	More than 20 years in current department or agency	58	39	3	0	0	0	0	97	0	31

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	35	16	11	3	0	1	70	13	347
2020	3 to 10 years in current department or agency	39	36	10	10	2	1	2	78	12	232
2020	11 to 20 years in current department or agency	38	28	17	10	6	1	0	66	17	88
2020	More than 20 years in current department or agency	36	40	12	3	8	0	0	76	12	27
2019	Less than 3 years in current department or agency	32	39	14	10	3	0	1	72	14	446
2019	3 to 10 years in current department or agency	38	39	12	8	3	0	0	77	12	201
2019	11 to 20 years in current department or agency	40	37	10	12	2	0	0	77	14	99
2019	More than 20 years in current department or agency	26	51	8	10	6	0	0	77	16	26
2018	Less than 3 years in current department or agency	28	45	9	12	4	0	1	75	17	362
2018	3 to 10 years in current department or agency	32	38	15	10	1	0	3	73	12	170
2018	11 to 20 years in current department or agency	34	41	12	10	3	0	1	75	12	80
2018	More than 20 years in current department or agency	30	40	6	10	9	0	6	73	21	17
2017	Less than 3 years in current department or agency	33	35	16	10	4	1	1	70	14	382
2017	3 to 10 years in current department or agency	32	36	13	14	5	0	1	68	19	189
2017	11 to 20 years in current department or agency	33	38	12	12	5	0	1	72	16	103
2017	More than 20 years in current department or agency	43	50	0	3	4	0	0	93	7	26
2014	Less than 3 years in current department or agency	32	42	9	9	4	1	2	77	14	213
2014	3 to 10 years in current department or agency	33	42	13	10	3	0	0	74	13	288
2014	11 to 20 years in current department or agency	38	44	8	8	2	0	0	82	10	90
2014	More than 20 years in current department or agency	46	26	10	12	6	0	0	72	18	31

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	33	8	7	3	1	1	82	10	347
2020	3 to 10 years in current department or agency	46	29	11	11	3	0	1	76	13	228
2020	11 to 20 years in current department or agency	42	32	7	9	8	0	1	75	17	87
2020	More than 20 years in current department or agency	55	27	14	4	0	0	0	83	4	27
2019	Less than 3 years in current department or agency	56	33	5	5	1	0	0	90	5	444
2019	3 to 10 years in current department or agency	52	34	8	4	2	0	0	87	6	206
2019	11 to 20 years in current department or agency	46	36	11	3	3	1	0	83	6	99
2019	More than 20 years in current department or agency	44	38	12	6	0	0	0	82	6	27
2017	Less than 3 years in current department or agency	53	32	6	6	1	0	0	86	8	382
2017	3 to 10 years in current department or agency	54	30	8	6	2	0	0	84	8	188
2017	11 to 20 years in current department or agency	46	32	16	5	1	0	0	78	6	103
2017	More than 20 years in current department or agency	58	38	0	3	0	0	0	97	3	26
2014	Less than 3 years in current department or agency	50	38	6	5	1	0	1	89	6	212
2014	3 to 10 years in current department or agency	54	35	5	5	0	0	0	89	5	288
2014	11 to 20 years in current department or agency	46	39	11	4	0	0	0	85	4	90
2014	More than 20 years in current department or agency	48	46	6	0	0	0	0	94	0	31

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	30	8	10	6	0	1	76	16	348
2020	3 to 10 years in current department or agency	41	25	12	14	8	0	0	66	22	233
2020	11 to 20 years in current department or agency	43	31	13	7	6	0	0	74	13	88
2020	More than 20 years in current department or agency	40	33	6	18	3	0	0	72	22	29
2019	Less than 3 years in current department or agency	50	31	8	7	3	0	0	82	10	447
2019	3 to 10 years in current department or agency	43	32	11	11	3	0	0	75	14	207
2019	11 to 20 years in current department or agency	39	29	15	11	4	0	1	69	15	100
2019	More than 20 years in current department or agency	35	31	14	10	6	0	4	69	16	27
2018	Less than 3 years in current department or agency	46	30	7	10	5	0	1	77	16	362
2018	3 to 10 years in current department or agency	43	32	14	8	3	0	1	75	11	170
2018	11 to 20 years in current department or agency	39	34	9	12	5	0	0	74	17	79
2018	More than 20 years in current department or agency	35	32	18	6	9	0	0	67	15	17
2017	Less than 3 years in current department or agency	42	33	9	10	5	0	0	75	16	382
2017	3 to 10 years in current department or agency	33	37	9	16	5	0	1	70	21	189
2017	11 to 20 years in current department or agency	34	30	14	13	8	0	2	65	21	103
2017	More than 20 years in current department or agency	52	27	4	14	4	0	0	79	18	26
2014	Less than 3 years in current department or agency	36	34	11	13	4	1	0	71	17	213
2014	3 to 10 years in current department or agency	38	33	13	9	5	1	0	72	15	288
2014	11 to 20 years in current department or agency	33	38	18	7	3	0	1	71	11	90
2014	More than 20 years in current department or agency	43	31	16	6	3	0	0	75	9	31

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	37	7	6	3	0	84	9	349
2020	3 to 10 years in current department or agency	42	38	10	7	4	0	80	11	233
2020	11 to 20 years in current department or agency	41	36	11	6	5	0	78	11	88
2020	More than 20 years in current department or agency	62	28	0	5	6	0	89	11	29
2019	Less than 3 years in current department or agency	55	31	7	6	1	0	86	7	448
2019	3 to 10 years in current department or agency	52	32	9	5	2	0	84	7	207
2019	11 to 20 years in current department or agency	40	45	10	3	3	0	84	6	100
2019	More than 20 years in current department or agency	32	45	17	7	0	0	77	7	27
2018	Less than 3 years in current department or agency	45	40	7	6	2	0	85	7	358
2018	3 to 10 years in current department or agency	49	36	8	6	1	0	85	7	170
2018	11 to 20 years in current department or agency	39	48	9	5	0	0	87	5	80
2018	More than 20 years in current department or agency	51	44	0	0	5	0	95	5	17
2017	Less than 3 years in current department or agency	48	41	6	3	2	0	90	4	382
2017	3 to 10 years in current department or agency	42	37	13	5	2	1	80	7	189
2017	11 to 20 years in current department or agency	42	39	6	8	6	0	81	13	103
2017	More than 20 years in current department or agency	63	34	0	3	0	0	97	3	26
2014	Less than 3 years in current department or agency	50	36	6	6	2	0	86	8	213
2014	3 to 10 years in current department or agency	38	41	8	8	4	0	79	12	288
2014	11 to 20 years in current department or agency	44	38	8	6	4	0	83	9	90
2014	More than 20 years in current department or agency	44	36	12	7	0	0	81	7	31

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	30	11	7	3	0	1	78	11	348
2020	3 to 10 years in current department or agency	34	40	12	10	4	0	0	74	14	233
2020	11 to 20 years in current department or agency	36	30	12	14	8	0	0	66	22	88
2020	More than 20 years in current department or agency	33	30	22	8	7	0	0	63	15	29
2019	Less than 3 years in current department or agency	45	34	10	7	3	0	0	80	10	448
2019	3 to 10 years in current department or agency	40	31	11	12	6	0	0	72	17	207
2019	11 to 20 years in current department or agency	28	44	17	6	5	0	0	72	11	100
2019	More than 20 years in current department or agency	18	40	33	6	3	0	0	58	9	27
2018	Less than 3 years in current department or agency	40	40	9	6	4	1	1	80	10	362
2018	3 to 10 years in current department or agency	39	30	13	13	4	0	0	69	17	169
2018	11 to 20 years in current department or agency	31	34	15	10	9	0	0	65	20	80
2018	More than 20 years in current department or agency	52	28	15	5	0	0	0	81	5	17
2017	Less than 3 years in current department or agency	41	35	14	6	3	0	1	77	9	382
2017	3 to 10 years in current department or agency	37	37	9	13	4	0	1	74	17	189
2017	11 to 20 years in current department or agency	33	36	11	6	13	0	0	69	19	103
2017	More than 20 years in current department or agency	48	26	8	18	0	0	0	74	18	26
2014	Less than 3 years in current department or agency	40	37	10	8	4	1	0	78	12	213
2014	3 to 10 years in current department or agency	32	34	15	10	8	0	0	67	18	288
2014	11 to 20 years in current department or agency	27	40	16	9	8	0	0	67	17	90
2014	More than 20 years in current department or agency	31	44	13	12	0	0	0	74	12	31

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	36	10	10	3	0	77	13	344
2020	3 to 10 years in current department or agency	37	37	14	8	3	0	75	11	232
2020	11 to 20 years in current department or agency	35	37	15	6	6	0	72	12	88
2020	More than 20 years in current department or agency	57	25	7	3	8	0	82	11	28
2019	Less than 3 years in current department or agency	41	39	9	9	3	0	80	11	445
2019	3 to 10 years in current department or agency	35	35	17	10	3	0	70	13	205
2019	11 to 20 years in current department or agency	39	34	13	9	4	0	74	13	99
2019	More than 20 years in current department or agency	28	53	12	7	0	0	81	7	27
2018	Less than 3 years in current department or agency	34	45	9	7	4	0	80	11	362
2018	3 to 10 years in current department or agency	38	35	12	9	6	0	73	15	169
2018	11 to 20 years in current department or agency	33	39	16	8	2	0	73	11	80
2018	More than 20 years in current department or agency	58	22	15	5	0	0	81	5	17
2017	Less than 3 years in current department or agency	30	46	12	8	3	0	77	11	382
2017	3 to 10 years in current department or agency	27	44	12	12	4	1	72	16	189
2017	11 to 20 years in current department or agency	38	38	8	9	8	0	76	16	103
2017	More than 20 years in current department or agency	61	27	4	4	3	0	89	8	26

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	34	5	4	2	0	0	89	6	349
2020	3 to 10 years in current department or agency	56	30	7	5	1	0	0	86	7	233
2020	11 to 20 years in current department or agency	52	33	5	7	4	0	0	85	10	88
2020	More than 20 years in current department or agency	70	21	3	0	6	0	0	91	6	29
2019	Less than 3 years in current department or agency	60	30	5	4	1	0	0	90	5	445
2019	3 to 10 years in current department or agency	50	34	8	6	2	0	0	84	8	207
2019	11 to 20 years in current department or agency	53	32	11	4	0	0	0	85	4	100
2019	More than 20 years in current department or agency	42	48	7	3	0	0	0	90	3	27
2018	Less than 3 years in current department or agency	60	32	4	3	1	0	0	92	4	362
2018	3 to 10 years in current department or agency	56	34	5	4	1	0	0	90	5	169
2018	11 to 20 years in current department or agency	60	30	7	3	1	0	0	89	4	81
2018	More than 20 years in current department or agency	64	32	0	5	0	0	0	95	5	17
2017	Less than 3 years in current department or agency	53	37	6	2	1	0	0	90	4	382
2017	3 to 10 years in current department or agency	50	36	8	4	2	1	1	87	6	188
2017	11 to 20 years in current department or agency	55	34	4	3	3	1	0	91	6	103
2017	More than 20 years in current department or agency	69	15	8	8	0	0	0	85	8	26
2014	Less than 3 years in current department or agency	58	30	7	3	1	0	0	89	4	213
2014	3 to 10 years in current department or agency	52	32	10	4	2	0	0	84	6	288
2014	11 to 20 years in current department or agency	55	35	5	4	0	1	0	91	4	89
2014	More than 20 years in current department or agency	60	34	6	0	0	0	0	94	0	31

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	30	11	7	2	0	0	80	9	349
2020	3 to 10 years in current department or agency	37	37	11	12	2	0	0	74	14	233
2020	11 to 20 years in current department or agency	40	26	11	14	9	0	0	66	24	88
2020	More than 20 years in current department or agency	44	25	15	5	10	0	0	69	15	28
2019	Less than 3 years in current department or agency	49	34	8	5	3	0	0	83	8	446
2019	3 to 10 years in current department or agency	42	35	9	8	6	0	0	77	14	207
2019	11 to 20 years in current department or agency	35	33	19	8	5	0	0	68	13	99
2019	More than 20 years in current department or agency	27	38	22	13	0	0	0	65	13	27
2018	Less than 3 years in current department or agency	45	38	9	6	3	0	0	83	8	361
2018	3 to 10 years in current department or agency	43	34	11	8	3	0	0	78	11	169
2018	11 to 20 years in current department or agency	30	38	14	13	5	0	0	68	18	80
2018	More than 20 years in current department or agency	52	43	5	0	0	0	0	95	0	17
2017	Less than 3 years in current department or agency	47	38	9	4	2	0	0	85	6	379
2017	3 to 10 years in current department or agency	40	34	9	10	5	1	1	76	15	188
2017	11 to 20 years in current department or agency	34	36	11	4	15	0	0	70	19	103
2017	More than 20 years in current department or agency	51	30	8	11	0	0	0	81	11	26

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	29	9	2	2	0	87	4	349
2020	3 to 10 years in current department or agency	56	32	7	2	2	0	88	4	232
2020	11 to 20 years in current department or agency	66	24	6	0	4	0	90	4	87
2020	More than 20 years in current department or agency	75	11	3	5	6	0	86	11	29
2019	Less than 3 years in current department or agency	63	29	5	2	1	0	92	3	439
2019	3 to 10 years in current department or agency	61	30	6	2	1	0	91	3	206
2019	11 to 20 years in current department or agency	53	36	4	6	0	0	89	6	100
2019	More than 20 years in current department or agency	50	41	6	3	0	0	91	3	26
2018	Less than 3 years in current department or agency	61	30	5	3	1	0	92	3	362
2018	3 to 10 years in current department or agency	62	27	8	2	1	0	89	3	170
2018	11 to 20 years in current department or agency	62	32	4	1	0	0	94	1	81
2018	More than 20 years in current department or agency	85	10	5	0	0	0	95	0	17
2017	Less than 3 years in current department or agency	55	35	7	2	1	0	90	3	380
2017	3 to 10 years in current department or agency	63	29	6	1	1	1	92	2	189
2017	11 to 20 years in current department or agency	61	33	3	1	2	0	94	3	102
2017	More than 20 years in current department or agency	93	4	0	3	0	0	97	3	26
2014	Less than 3 years in current department or agency	72	20	6	1	1	0	92	2	213
2014	3 to 10 years in current department or agency	66	25	7	0	2	0	91	2	288
2014	11 to 20 years in current department or agency	74	20	6	0	0	0	94	0	90
2014	More than 20 years in current department or agency	76	16	3	4	0	0	93	4	31

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	38	9	5	4	0	0	82	9	347
2020	3 to 10 years in current department or agency	42	32	11	9	4	0	1	75	13	230
2020	11 to 20 years in current department or agency	36	29	14	11	9	0	0	66	21	88
2020	More than 20 years in current department or agency	46	40	3	3	8	0	0	86	11	29
2019	Less than 3 years in current department or agency	48	35	8	7	2	0	0	83	9	447
2019	3 to 10 years in current department or agency	40	34	11	11	4	0	0	74	15	205
2019	11 to 20 years in current department or agency	35	44	10	7	3	1	0	80	10	100
2019	More than 20 years in current department or agency	35	42	16	7	0	0	0	76	7	27
2018	Less than 3 years in current department or agency	44	34	10	9	2	0	1	79	11	359
2018	3 to 10 years in current department or agency	42	34	7	13	3	0	0	77	16	170
2018	11 to 20 years in current department or agency	38	36	12	9	4	0	0	74	13	81
2018	More than 20 years in current department or agency	57	23	9	6	5	0	0	81	10	17
2017	Less than 3 years in current department or agency	40	40	9	7	2	0	1	82	9	381
2017	3 to 10 years in current department or agency	40	33	8	15	3	1	1	74	17	188
2017	11 to 20 years in current department or agency	41	32	9	8	10	0	0	73	18	102
2017	More than 20 years in current department or agency	63	15	4	18	0	0	0	78	18	26
2014	Less than 3 years in current department or agency	43	43	7	4	3	0	0	86	7	213
2014	3 to 10 years in current department or agency	31	41	14	10	5	0	0	71	14	288
2014	11 to 20 years in current department or agency	36	42	11	7	3	0	0	79	10	90
2014	More than 20 years in current department or agency	33	46	8	12	0	0	0	80	12	31

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	32	11	5	3	0	1	81	8	349
2020	3 to 10 years in current department or agency	45	31	13	5	6	0	0	76	10	233
2020	11 to 20 years in current department or agency	39	29	18	7	7	0	0	68	14	88
2020	More than 20 years in current department or agency	53	32	3	0	11	0	0	85	11	28
2019	Less than 3 years in current department or agency	55	31	9	4	2	0	0	86	6	446
2019	3 to 10 years in current department or agency	43	34	14	7	3	0	0	76	10	206
2019	11 to 20 years in current department or agency	34	40	15	6	3	1	0	75	9	100
2019	More than 20 years in current department or agency	45	41	7	7	0	0	0	86	7	27
2018	Less than 3 years in current department or agency	49	31	11	8	2	0	0	80	10	361
2018	3 to 10 years in current department or agency	45	36	12	6	2	0	0	81	7	167
2018	11 to 20 years in current department or agency	41	35	12	7	4	0	0	77	11	81
2018	More than 20 years in current department or agency	64	11	20	0	5	0	0	75	5	17
2017	Less than 3 years in current department or agency	48	32	12	5	2	0	0	80	7	381
2017	3 to 10 years in current department or agency	46	30	15	6	3	0	1	76	9	189
2017	11 to 20 years in current department or agency	39	33	13	7	7	0	1	73	14	102
2017	More than 20 years in current department or agency	69	15	4	12	0	0	0	85	12	25
2014	Less than 3 years in current department or agency	45	38	6	6	5	0	0	83	11	213
2014	3 to 10 years in current department or agency	32	41	12	7	6	0	1	74	14	287
2014	11 to 20 years in current department or agency	36	45	13	4	2	0	0	81	6	90
2014	More than 20 years in current department or agency	30	46	14	9	0	0	0	77	9	31

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	36	7	5	2	1	86	7	347
2020	3 to 10 years in current department or agency	42	35	13	7	3	0	77	9	230
2020	11 to 20 years in current department or agency	44	30	15	8	3	0	74	11	87
2020	More than 20 years in current department or agency	53	36	0	8	3	0	89	11	29
2019	Less than 3 years in current department or agency	52	37	6	3	2	0	89	5	446
2019	3 to 10 years in current department or agency	42	39	10	7	2	1	82	9	206
2019	11 to 20 years in current department or agency	40	37	19	1	3	0	77	4	98
2019	More than 20 years in current department or agency	28	53	15	4	0	0	81	4	26
2018	Less than 3 years in current department or agency	46	36	7	7	3	0	83	10	361
2018	3 to 10 years in current department or agency	43	38	8	8	2	0	82	10	169
2018	11 to 20 years in current department or agency	41	34	6	12	7	0	74	19	81
2018	More than 20 years in current department or agency	58	17	19	6	0	0	75	6	17
2017	Less than 3 years in current department or agency	47	37	9	4	1	1	85	6	381
2017	3 to 10 years in current department or agency	43	31	15	6	4	1	74	11	189
2017	11 to 20 years in current department or agency	41	35	12	6	5	1	77	11	102
2017	More than 20 years in current department or agency	51	31	11	3	0	4	85	4	26
2014	Less than 3 years in current department or agency	50	35	9	3	2	0	86	6	213
2014	3 to 10 years in current department or agency	37	43	11	6	3	1	80	9	288
2014	11 to 20 years in current department or agency	38	48	12	2	0	0	86	2	90
2014	More than 20 years in current department or agency	43	42	12	3	0	0	85	3	31

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	35	6	4	2	1	0	88	6	349
2020	3 to 10 years in current department or agency	45	39	11	3	3	0	0	83	6	231
2020	11 to 20 years in current department or agency	50	34	8	6	2	0	0	84	8	87
2020	More than 20 years in current department or agency	56	28	5	0	11	0	0	85	11	29
2019	Less than 3 years in current department or agency	60	30	6	3	1	0	0	90	4	446
2019	3 to 10 years in current department or agency	52	35	5	6	2	0	0	87	9	207
2019	11 to 20 years in current department or agency	40	49	7	3	1	0	0	89	4	100
2019	More than 20 years in current department or agency	44	42	8	7	0	0	0	86	7	27
2018	Less than 3 years in current department or agency	56	32	5	4	3	0	0	88	7	363
2018	3 to 10 years in current department or agency	52	32	8	6	2	0	0	84	7	169
2018	11 to 20 years in current department or agency	51	34	13	1	0	0	0	86	1	81
2018	More than 20 years in current department or agency	63	27	10	0	0	0	0	90	0	17
2017	Less than 3 years in current department or agency	52	37	6	3	2	0	0	89	5	381
2017	3 to 10 years in current department or agency	50	33	7	6	3	0	1	84	9	187
2017	11 to 20 years in current department or agency	48	36	7	7	3	0	0	84	9	102
2017	More than 20 years in current department or agency	69	24	7	0	0	0	0	93	0	25
2014	Less than 3 years in current department or agency	55	33	7	4	2	0	0	87	6	212
2014	3 to 10 years in current department or agency	45	39	7	5	3	1	0	84	9	288
2014	11 to 20 years in current department or agency	58	30	4	1	6	0	0	88	7	90
2014	More than 20 years in current department or agency	57	30	9	0	4	0	0	87	4	31

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	22	37	21	11	9	0	0	59	21	349
2020	3 to 10 years in current department or agency	27	23	19	19	11	0	0	50	30	232
2020	11 to 20 years in current department or agency	35	29	22	7	5	0	2	65	12	88
2020	More than 20 years in current department or agency	26	26	13	33	0	0	3	53	34	29
2019	Less than 3 years in current department or agency	30	35	20	8	6	0	0	65	15	447
2019	3 to 10 years in current department or agency	26	35	15	12	11	0	0	62	23	207
2019	11 to 20 years in current department or agency	32	44	14	8	3	0	0	75	11	100
2019	More than 20 years in current department or agency	27	26	36	0	4	0	6	57	4	26
2018	Less than 3 years in current department or agency	28	30	22	11	9	0	0	58	20	364
2018	3 to 10 years in current department or agency	26	27	21	16	8	0	1	54	24	170
2018	11 to 20 years in current department or agency	36	28	15	13	8	0	0	64	21	81
2018	More than 20 years in current department or agency	12	27	35	11	15	0	0	39	26	17
2017	Less than 3 years in current department or agency	28	34	21	10	6	0	0	63	17	382
2017	3 to 10 years in current department or agency	26	33	18	13	8	0	2	61	21	187
2017	11 to 20 years in current department or agency	32	37	17	5	8	1	0	70	13	103
2017	More than 20 years in current department or agency	27	31	20	8	3	0	11	65	12	26
2014	Less than 3 years in current department or agency	26	37	17	10	7	1	1	65	18	213
2014	3 to 10 years in current department or agency	26	35	18	12	7	0	1	62	19	288
2014	11 to 20 years in current department or agency	30	38	19	10	2	0	0	69	12	90
2014	More than 20 years in current department or agency	38	23	20	0	6	0	12	70	7	31

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	8	25	32	23	11	1	2	34	33	349
2020	3 to 10 years in current department or agency	13	26	34	18	7	0	1	25	40	233
2020	11 to 20 years in current department or agency	8	29	36	20	6	0	1	26	38	86
2020	More than 20 years in current department or agency	18	31	15	27	10	0	0	37	48	29
2019	Less than 3 years in current department or agency	8	19	38	21	11	0	2	33	28	447
2019	3 to 10 years in current department or agency	10	29	33	19	8	0	1	27	39	205
2019	11 to 20 years in current department or agency	12	23	37	17	9	0	1	27	36	100
2019	More than 20 years in current department or agency	9	31	10	50	0	0	0	50	40	27
2018	Less than 3 years in current department or agency	7	19	38	24	10	1	2	35	27	365
2018	3 to 10 years in current department or agency	12	27	40	13	8	0	0	21	39	169
2018	11 to 20 years in current department or agency	16	33	28	15	6	1	1	22	49	80
2018	More than 20 years in current department or agency	15	22	46	17	0	0	0	17	37	17
2017	Less than 3 years in current department or agency	8	21	33	23	11	1	2	35	31	382
2017	3 to 10 years in current department or agency	11	28	32	18	6	1	6	25	41	189
2017	11 to 20 years in current department or agency	23	20	34	11	5	2	5	17	46	102
2017	More than 20 years in current department or agency	8	31	19	26	4	3	8	34	45	26
2014	Less than 3 years in current department or agency	2	20	39	23	9	3	5	34	24	213
2014	3 to 10 years in current department or agency	6	24	38	19	10	1	2	30	31	287
2014	11 to 20 years in current department or agency	11	33	36	11	6	1	2	17	45	90
2014	More than 20 years in current department or agency	6	26	51	14	3	0	0	17	32	31

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	3	10	20	37	24	4	2	65	14	349
2020	3 to 10 years in current department or agency	5	14	30	26	23	1	1	50	20	232
2020	11 to 20 years in current department or agency	4	15	25	34	17	3	2	54	20	86
2020	More than 20 years in current department or agency	16	0	20	53	10	0	0	63	16	28
2019	Less than 3 years in current department or agency	4	10	24	32	25	2	2	60	15	442
2019	3 to 10 years in current department or agency	6	11	31	28	21	2	0	50	18	204
2019	11 to 20 years in current department or agency	8	17	23	27	20	0	5	50	26	99
2019	More than 20 years in current department or agency	6	17	28	32	17	0	0	49	22	27
2018	Less than 3 years in current department or agency	6	13	23	33	22	2	2	57	20	361
2018	3 to 10 years in current department or agency	7	12	29	29	22	1	0	52	19	170
2018	11 to 20 years in current department or agency	10	19	25	26	12	0	8	41	32	76
2018	More than 20 years in current department or agency	0	18	38	27	18	0	0	44	18	17
2017	Less than 3 years in current department or agency	5	9	22	31	25	3	5	61	14	382
2017	3 to 10 years in current department or agency	6	12	30	24	19	3	6	47	20	189
2017	11 to 20 years in current department or agency	13	10	27	20	18	5	7	43	26	102
2017	More than 20 years in current department or agency	4	19	20	22	15	0	20	47	29	26
2014	Less than 3 years in current department or agency	3	8	21	39	23	3	4	65	12	212
2014	3 to 10 years in current department or agency	5	14	24	33	18	1	4	54	21	286
2014	11 to 20 years in current department or agency	5	15	35	23	13	4	6	39	22	90
2014	More than 20 years in current department or agency	0	6	41	21	31	0	0	53	6	31

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	6	13	28	32	19	1	2	52	20	348
2020	3 to 10 years in current department or agency	6	15	31	28	18	2	1	47	21	232
2020	11 to 20 years in current department or agency	4	20	30	25	13	4	4	41	26	85
2020	More than 20 years in current department or agency	10	13	27	32	3	3	13	42	27	29
2019	Less than 3 years in current department or agency	6	13	30	29	18	0	3	49	20	444
2019	3 to 10 years in current department or agency	7	15	29	27	20	0	3	48	23	205
2019	11 to 20 years in current department or agency	8	18	34	22	13	5	0	37	27	99
2019	More than 20 years in current department or agency	6	26	27	26	10	0	6	38	33	27
2018	Less than 3 years in current department or agency	5	16	30	30	16	2	1	48	21	364
2018	3 to 10 years in current department or agency	6	14	34	27	18	2	1	45	20	169
2018	11 to 20 years in current department or agency	14	21	23	18	17	1	5	38	37	80
2018	More than 20 years in current department or agency	0	0	66	28	0	0	6	30	0	17
2017	Less than 3 years in current department or agency	8	11	25	28	19	2	6	52	21	378
2017	3 to 10 years in current department or agency	10	16	33	21	12	1	7	36	29	189
2017	11 to 20 years in current department or agency	12	20	29	16	14	0	10	32	35	102
2017	More than 20 years in current department or agency	21	15	22	19	15	0	8	36	39	26
2014	Less than 3 years in current department or agency	8	12	30	27	18	2	3	47	21	212
2014	3 to 10 years in current department or agency	12	17	27	27	13	1	3	41	30	287
2014	11 to 20 years in current department or agency	9	16	40	13	15	4	2	30	28	90
2014	More than 20 years in current department or agency	3	26	33	22	9	6	0	34	31	31

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	7	16	33	29	13	1	1	43	23	347
2020	3 to 10 years in current department or agency	10	21	28	26	13	0	1	40	32	232
2020	11 to 20 years in current department or agency	8	8	45	21	17	0	1	38	16	86
2020	More than 20 years in current department or agency	6	28	33	19	13	0	0	32	35	29
2019	Less than 3 years in current department or agency	6	18	33	26	15	0	2	42	25	444
2019	3 to 10 years in current department or agency	6	20	37	23	13	0	0	36	26	206
2019	11 to 20 years in current department or agency	6	28	38	20	7	1	2	27	35	99
2019	More than 20 years in current department or agency	11	36	18	32	3	0	0	35	47	27
2018	Less than 3 years in current department or agency	10	20	32	22	15	1	1	38	30	363
2018	3 to 10 years in current department or agency	7	23	38	22	10	0	0	32	30	166
2018	11 to 20 years in current department or agency	10	29	34	13	11	0	4	25	40	80
2018	More than 20 years in current department or agency	6	32	29	34	0	0	0	34	37	17
2017	Less than 3 years in current department or agency	8	17	33	23	15	1	3	39	27	379
2017	3 to 10 years in current department or agency	8	23	36	21	7	0	5	30	33	186
2017	11 to 20 years in current department or agency	13	24	37	13	6	0	7	20	40	100
2017	More than 20 years in current department or agency	12	15	46	15	4	0	8	21	29	26
2014	Less than 3 years in current department or agency	6	16	41	21	12	2	2	34	23	213
2014	3 to 10 years in current department or agency	6	20	39	25	9	0	1	34	26	286
2014	11 to 20 years in current department or agency	8	20	41	16	10	2	3	27	29	90
2014	More than 20 years in current department or agency	3	20	36	32	10	0	0	42	23	30

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	8	16	21	29	19	3	4	51	26	348
2020	3 to 10 years in current department or agency	16	18	30	23	13	1	0	36	34	232
2020	11 to 20 years in current department or agency	3	24	36	22	13	1	1	35	28	86
2020	More than 20 years in current department or agency	0	35	30	19	16	0	0	36	35	28
2019	Less than 3 years in current department or agency	9	13	26	27	21	1	3	50	23	447
2019	3 to 10 years in current department or agency	10	25	31	21	11	0	2	33	36	206
2019	11 to 20 years in current department or agency	6	19	32	27	11	1	3	41	26	100
2019	More than 20 years in current department or agency	4	34	35	17	10	0	0	27	38	27
2018	Less than 3 years in current department or agency	9	17	34	21	17	1	2	38	26	365
2018	3 to 10 years in current department or agency	13	29	29	19	10	0	0	29	42	167
2018	11 to 20 years in current department or agency	13	28	26	14	13	2	4	29	44	80
2018	More than 20 years in current department or agency	6	27	57	6	5	0	0	11	32	17
2017	Less than 3 years in current department or agency	8	16	29	20	20	2	5	42	26	382
2017	3 to 10 years in current department or agency	13	23	27	20	11	0	6	32	38	189
2017	11 to 20 years in current department or agency	15	22	29	14	9	1	10	26	41	103
2017	More than 20 years in current department or agency	8	31	38	15	0	0	8	16	42	26
2014	Less than 3 years in current department or agency	9	19	28	19	16	5	5	39	30	212
2014	3 to 10 years in current department or agency	15	22	27	19	12	0	4	33	39	286
2014	11 to 20 years in current department or agency	16	33	24	10	11	0	5	22	52	90
2014	More than 20 years in current department or agency	3	26	32	26	13	0	0	39	29	31

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	5	11	25	30	22	5	3	56	17	348
2020	3 to 10 years in current department or agency	6	18	26	29	17	1	2	48	25	233
2020	11 to 20 years in current department or agency	5	16	30	32	13	3	2	47	21	87
2020	More than 20 years in current department or agency	6	11	30	19	30	0	3	51	18	29
2019	Less than 3 years in current department or agency	5	14	26	28	22	3	2	53	19	448
2019	3 to 10 years in current department or agency	8	16	27	31	16	0	3	48	24	202
2019	11 to 20 years in current department or agency	9	15	39	18	16	0	4	35	24	100
2019	More than 20 years in current department or agency	0	11	49	34	6	0	0	40	11	27
2018	Less than 3 years in current department or agency	10	18	26	23	20	2	2	44	29	362
2018	3 to 10 years in current department or agency	8	21	29	21	19	0	2	41	30	168
2018	11 to 20 years in current department or agency	23	17	21	15	20	0	5	36	42	80
2018	More than 20 years in current department or agency	17	21	43	19	0	0	0	19	38	17
2017	Less than 3 years in current department or agency	8	16	26	21	17	8	4	44	27	382
2017	3 to 10 years in current department or agency	10	19	23	25	14	2	8	42	32	189
2017	11 to 20 years in current department or agency	12	26	28	15	12	0	6	30	41	103
2017	More than 20 years in current department or agency	8	20	27	22	11	0	12	37	32	26
2014	Less than 3 years in current department or agency	5	13	24	30	18	6	4	54	20	212
2014	3 to 10 years in current department or agency	5	14	31	27	18	1	5	47	20	287
2014	11 to 20 years in current department or agency	7	14	30	30	14	0	6	46	23	90
2014	More than 20 years in current department or agency	0	3	21	42	28	0	6	75	3	31

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	4	11	29	30	21	3	2	53	16	347
2020	3 to 10 years in current department or agency	3	17	31	26	22	0	0	48	21	232
2020	11 to 20 years in current department or agency	2	12	42	30	8	4	1	41	15	86
2020	More than 20 years in current department or agency	3	5	43	30	16	0	3	47	8	29
2019	Less than 3 years in current department or agency	4	11	31	29	21	2	1	52	16	447
2019	3 to 10 years in current department or agency	5	15	34	29	14	0	3	45	20	204
2019	11 to 20 years in current department or agency	5	17	33	25	13	3	3	41	24	99
2019	More than 20 years in current department or agency	4	18	35	29	11	4	0	42	22	27
2018	Less than 3 years in current department or agency	5	17	33	23	20	1	1	44	22	362
2018	3 to 10 years in current department or agency	6	14	41	25	13	0	1	38	20	169
2018	11 to 20 years in current department or agency	11	22	31	20	10	2	4	32	35	80
2018	More than 20 years in current department or agency	0	17	55	19	0	9	0	21	19	17
2017	Less than 3 years in current department or agency	8	12	25	27	18	4	6	49	23	381
2017	3 to 10 years in current department or agency	7	17	36	19	13	3	5	34	26	189
2017	11 to 20 years in current department or agency	7	15	30	26	12	2	8	42	24	101
2017	More than 20 years in current department or agency	9	28	19	19	12	0	13	36	42	25
2014	Less than 3 years in current department or agency	4	16	31	26	16	4	3	45	22	213
2014	3 to 10 years in current department or agency	7	15	32	24	15	2	5	42	23	287
2014	11 to 20 years in current department or agency	3	14	45	17	13	2	5	32	19	90
2014	More than 20 years in current department or agency	0	29	40	13	18	0	0	31	29	31

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	3	16	33	30	18	0	1	48	19	348
2020	3 to 10 years in current department or agency	5	13	38	28	15	0	0	43	19	233
2020	11 to 20 years in current department or agency	3	9	36	34	17	0	1	51	12	86
2020	More than 20 years in current department or agency	6	14	39	27	14	0	0	41	20	28
2019	Less than 3 years in current department or agency	5	12	35	29	19	0	1	48	17	447
2019	3 to 10 years in current department or agency	4	19	41	26	9	0	1	35	24	206
2019	11 to 20 years in current department or agency	5	15	44	18	13	1	4	33	21	100
2019	More than 20 years in current department or agency	0	29	31	21	11	7	0	35	31	27

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	24	15	8	2	10	8	70	12	348
2020	3 to 10 years in current department or agency	30	24	19	10	7	6	3	60	19	233
2020	11 to 20 years in current department or agency	25	33	15	6	12	4	4	64	19	87
2020	More than 20 years in current department or agency	36	25	20	8	8	3	0	63	16	29
2019	Less than 3 years in current department or agency	38	27	13	9	4	6	4	71	14	448
2019	3 to 10 years in current department or agency	34	32	14	9	7	3	1	69	17	206
2019	11 to 20 years in current department or agency	24	33	20	11	6	2	4	61	17	99
2019	More than 20 years in current department or agency	29	46	22	0	4	0	0	75	4	27
2018	Less than 3 years in current department or agency	34	28	13	8	3	8	7	73	12	364
2018	3 to 10 years in current department or agency	33	31	16	12	3	4	1	67	16	168
2018	11 to 20 years in current department or agency	28	35	24	5	5	0	3	64	10	81
2018	More than 20 years in current department or agency	41	23	36	0	0	0	0	64	0	17
2017	Less than 3 years in current department or agency	36	27	9	5	1	12	9	80	8	382
2017	3 to 10 years in current department or agency	34	31	12	9	7	1	6	70	17	188
2017	11 to 20 years in current department or agency	33	32	14	11	9	1	1	65	20	102
2017	More than 20 years in current department or agency	53	15	12	8	4	4	4	74	13	25
2014	Less than 3 years in current department or agency	39	24	12	2	3	11	8	78	7	213
2014	3 to 10 years in current department or agency	35	29	14	9	6	3	3	69	17	288
2014	11 to 20 years in current department or agency	23	36	21	7	6	6	2	64	13	89
2014	More than 20 years in current department or agency	41	36	14	9	0	0	0	77	9	31

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	25	6	7	3	1	0	84	10	347
2020	3 to 10 years in current department or agency	49	27	7	11	5	1	0	77	16	233
2020	11 to 20 years in current department or agency	48	26	9	8	9	0	0	74	17	87
2020	More than 20 years in current department or agency	46	39	3	0	12	0	0	84	12	29
2019	Less than 3 years in current department or agency	57	24	7	7	5	0	0	82	11	448
2019	3 to 10 years in current department or agency	49	28	7	10	6	0	0	77	16	205
2019	11 to 20 years in current department or agency	45	29	14	7	5	0	0	75	11	99
2019	More than 20 years in current department or agency	43	29	22	7	0	0	0	72	7	27
2018	Less than 3 years in current department or agency	54	28	5	9	3	1	0	82	12	361
2018	3 to 10 years in current department or agency	52	25	9	9	5	0	0	77	14	168
2018	11 to 20 years in current department or agency	48	33	9	5	5	0	0	81	10	81
2018	More than 20 years in current department or agency	51	38	6	5	0	0	0	90	5	17
2017	Less than 3 years in current department or agency	62	25	5	4	2	1	0	89	6	382
2017	3 to 10 years in current department or agency	45	33	7	9	6	0	1	78	15	188
2017	11 to 20 years in current department or agency	47	29	9	7	9	0	0	76	16	102
2017	More than 20 years in current department or agency	58	27	4	7	4	0	0	85	11	26
2014	Less than 3 years in current department or agency	53	29	6	5	4	2	1	85	9	213
2014	3 to 10 years in current department or agency	46	27	11	8	8	1	0	73	16	288
2014	11 to 20 years in current department or agency	46	33	5	9	7	1	0	80	15	90
2014	More than 20 years in current department or agency	51	40	9	0	0	0	0	91	0	31

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	66	23	4	5	1	0	0	90	6	346
2020	3 to 10 years in current department or agency	55	30	9	4	2	0	0	85	6	231
2020	11 to 20 years in current department or agency	61	24	6	5	4	0	0	85	9	88
2020	More than 20 years in current department or agency	46	42	5	5	3	0	0	88	8	29
2019	Less than 3 years in current department or agency	62	27	4	6	2	0	0	89	8	448
2019	3 to 10 years in current department or agency	55	24	11	7	2	0	0	79	10	206
2019	11 to 20 years in current department or agency	47	39	7	5	2	0	0	86	7	98
2019	More than 20 years in current department or agency	46	41	13	0	0	0	0	87	0	27
2018	Less than 3 years in current department or agency	61	30	4	4	2	0	0	91	6	362
2018	3 to 10 years in current department or agency	56	30	5	7	1	0	0	86	8	166
2018	11 to 20 years in current department or agency	45	37	13	2	3	0	0	82	5	81
2018	More than 20 years in current department or agency	58	27	15	0	0	0	0	85	0	17
2017	Less than 3 years in current department or agency	67	25	3	5	0	1	0	93	5	380
2017	3 to 10 years in current department or agency	54	32	5	5	3	0	1	87	8	188
2017	11 to 20 years in current department or agency	44	37	9	7	2	0	1	82	9	103
2017	More than 20 years in current department or agency	64	32	0	4	0	0	0	96	4	26
2014	Less than 3 years in current department or agency	64	29	2	3	1	0	0	93	5	213
2014	3 to 10 years in current department or agency	50	34	8	5	3	0	0	84	8	287
2014	11 to 20 years in current department or agency	45	39	7	9	0	0	0	85	9	90
2014	More than 20 years in current department or agency	40	50	3	6	0	0	0	91	6	31

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	30	6	3	1	1	1	89	5	347
2020	3 to 10 years in current department or agency	51	36	5	6	2	0	0	87	8	230
2020	11 to 20 years in current department or agency	45	30	17	4	3	0	0	76	7	84
2020	More than 20 years in current department or agency	46	32	19	0	3	0	0	78	3	29
2019	Less than 3 years in current department or agency	59	29	8	3	1	0	0	88	4	446
2019	3 to 10 years in current department or agency	50	32	8	6	2	2	0	83	8	206
2019	11 to 20 years in current department or agency	40	40	17	1	2	0	0	80	3	99
2019	More than 20 years in current department or agency	47	28	18	6	0	0	0	76	6	26
2018	Less than 3 years in current department or agency	54	31	9	4	1	1	0	86	5	363
2018	3 to 10 years in current department or agency	54	28	13	5	0	0	0	82	5	168
2018	11 to 20 years in current department or agency	39	43	11	4	3	0	0	83	7	81
2018	More than 20 years in current department or agency	52	37	6	5	0	0	0	90	5	17

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	20	9	4	2	4	3	84	6	348
2020	3 to 10 years in current department or agency	56	20	9	3	5	5	3	82	9	232
2020	11 to 20 years in current department or agency	49	21	14	2	6	3	5	77	9	87
2020	More than 20 years in current department or agency	45	30	16	3	3	0	3	77	7	29

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	65	19	8	2	2	1	3	88	4	350
2020	3 to 10 years in current department or agency	59	22	8	3	2	0	7	87	5	233
2020	11 to 20 years in current department or agency	53	17	20	2	4	2	1	73	6	86
2020	More than 20 years in current department or agency	45	35	18	0	3	0	0	79	3	29
2019	Less than 3 years in current department or agency	64	22	7	2	2	1	3	89	5	447
2019	3 to 10 years in current department or agency	54	27	10	4	1	0	5	85	5	206
2019	11 to 20 years in current department or agency	45	29	15	4	2	0	5	77	6	100
2019	More than 20 years in current department or agency	45	37	15	3	0	0	0	82	3	27

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	26	9	8	3	1	0	80	11	350
2020	3 to 10 years in current department or agency	48	32	9	9	3	0	0	80	11	232
2020	11 to 20 years in current department or agency	46	23	16	8	4	1	2	71	13	87
2020	More than 20 years in current department or agency	37	45	8	3	7	0	0	81	10	28
2019	Less than 3 years in current department or agency	54	27	9	7	3	0	1	82	10	447
2019	3 to 10 years in current department or agency	45	29	12	10	3	0	0	75	13	206
2019	11 to 20 years in current department or agency	37	34	16	5	5	2	2	74	10	100
2019	More than 20 years in current department or agency	47	32	18	3	0	0	0	79	3	27
2018	Less than 3 years in current department or agency	50	30	9	7	2	0	2	82	9	362
2018	3 to 10 years in current department or agency	50	31	10	7	1	1	0	82	9	168
2018	11 to 20 years in current department or agency	40	35	15	9	1	0	0	74	11	81
2018	More than 20 years in current department or agency	52	32	11	5	0	0	0	84	5	17
2017	Less than 3 years in current department or agency	52	28	8	7	3	2	1	82	10	382
2017	3 to 10 years in current department or agency	43	38	7	8	4	0	1	82	12	189
2017	11 to 20 years in current department or agency	42	30	13	5	8	0	1	74	13	102
2017	More than 20 years in current department or agency	58	23	4	11	4	0	0	81	15	26
2014	Less than 3 years in current department or agency	44	36	10	6	3	1	0	81	9	213
2014	3 to 10 years in current department or agency	43	35	9	9	4	0	0	79	12	288
2014	11 to 20 years in current department or agency	39	41	6	12	0	2	0	82	12	90
2014	More than 20 years in current department or agency	51	37	3	6	3	0	0	88	9	31

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	59	21	11	3	3	2	1	82	6	350
2020	3 to 10 years in current department or agency	53	23	11	5	4	2	2	79	10	233
2020	11 to 20 years in current department or agency	47	17	18	4	7	4	1	68	13	86
2020	More than 20 years in current department or agency	49	33	12	3	3	0	0	82	6	28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	61	22	8	7	2	0	1	83	9	350
2020	3 to 10 years in current department or agency	56	24	9	7	4	0	0	80	11	233
2020	11 to 20 years in current department or agency	44	25	15	6	8	0	2	70	15	88
2020	More than 20 years in current department or agency	37	48	7	0	8	0	0	85	8	28
2019	Less than 3 years in current department or agency	58	26	6	6	4	0	1	84	9	444
2019	3 to 10 years in current department or agency	42	33	12	7	5	0	1	76	12	206
2019	11 to 20 years in current department or agency	44	30	12	7	4	1	3	76	11	100
2019	More than 20 years in current department or agency	33	46	18	3	0	0	0	79	3	27
2018	Less than 3 years in current department or agency	54	31	7	5	2	0	2	86	6	362
2018	3 to 10 years in current department or agency	48	28	10	13	1	1	0	76	14	167
2018	11 to 20 years in current department or agency	45	30	15	7	3	0	0	75	10	81
2018	More than 20 years in current department or agency	70	5	15	10	0	0	0	75	10	17
2017	Less than 3 years in current department or agency	57	27	6	7	2	0	0	84	10	381
2017	3 to 10 years in current department or agency	46	28	11	10	5	1	1	74	15	188
2017	11 to 20 years in current department or agency	43	31	11	9	6	0	0	75	15	103
2017	More than 20 years in current department or agency	60	21	4	15	0	0	0	81	15	26
2014	Less than 3 years in current department or agency	49	34	6	7	2	0	0	84	10	213
2014	3 to 10 years in current department or agency	44	31	9	11	4	0	0	76	15	288
2014	11 to 20 years in current department or agency	43	34	12	6	5	0	0	77	11	90
2014	More than 20 years in current department or agency	47	37	0	9	3	0	3	87	13	31

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	39	61	350
2020	3 to 10 years in current department or agency	34	66	232
2020	11 to 20 years in current department or agency	34	66	88
2020	More than 20 years in current department or agency	29	71	29

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	15	6	2	1	3	15	90	3	348
2020	3 to 10 years in current department or agency	56	18	5	3	3	4	11	87	7	232
2020	11 to 20 years in current department or agency	54	20	10	6	2	3	4	81	8	88
2020	More than 20 years in current department or agency	53	23	11	3	3	0	7	81	7	29

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	64	23	6	6	1	0	1	87	7	350
2020	3 to 10 years in current department or agency	60	24	7	5	4	0	0	85	8	233
2020	11 to 20 years in current department or agency	55	26	6	5	5	1	2	83	11	87
2020	More than 20 years in current department or agency	56	29	7	5	3	0	0	85	8	28
2019	Less than 3 years in current department or agency	64	23	6	5	2	0	0	87	7	446
2019	3 to 10 years in current department or agency	52	28	12	5	3	0	0	80	8	207
2019	11 to 20 years in current department or agency	54	25	9	6	3	1	2	82	9	100
2019	More than 20 years in current department or agency	58	21	21	0	0	0	0	79	0	27
2018	Less than 3 years in current department or agency	59	28	7	3	2	0	0	88	5	364
2018	3 to 10 years in current department or agency	58	25	12	4	1	1	0	83	5	167
2018	11 to 20 years in current department or agency	53	30	11	1	5	0	0	83	6	81
2018	More than 20 years in current department or agency	60	30	0	10	0	0	0	90	10	17
2017	Less than 3 years in current department or agency	62	24	6	5	2	0	0	87	7	380
2017	3 to 10 years in current department or agency	58	21	10	6	5	0	1	79	11	188
2017	11 to 20 years in current department or agency	49	25	12	6	8	0	0	74	14	103
2017	More than 20 years in current department or agency	63	22	8	7	0	0	0	84	7	26
2014	Less than 3 years in current department or agency	56	28	6	6	4	1	0	84	10	213
2014	3 to 10 years in current department or agency	51	29	8	8	4	0	0	80	12	288
2014	11 to 20 years in current department or agency	51	32	9	5	1	2	0	85	6	88
2014	More than 20 years in current department or agency	67	18	9	3	0	0	3	88	3	31

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	24	10	3	1	3	1	85	5	350
2020	3 to 10 years in current department or agency	44	26	12	7	4	7	0	75	12	233
2020	11 to 20 years in current department or agency	40	29	9	6	11	4	0	73	17	87
2020	More than 20 years in current department or agency	56	26	8	0	3	7	0	88	3	28
2019	Less than 3 years in current department or agency	52	32	6	5	2	3	1	87	7	439
2019	3 to 10 years in current department or agency	39	32	13	8	3	5	0	75	12	207
2019	11 to 20 years in current department or agency	26	42	17	3	7	5	0	72	11	99
2019	More than 20 years in current department or agency	35	18	30	4	3	9	0	59	8	27
2018	Less than 3 years in current department or agency	53	26	9	4	2	5	0	84	7	366
2018	3 to 10 years in current department or agency	43	26	14	11	3	4	0	71	15	171
2018	11 to 20 years in current department or agency	31	40	12	6	9	2	0	72	16	80
2018	More than 20 years in current department or agency	41	27	20	6	0	6	0	73	6	17
2017	Less than 3 years in current department or agency	52	32	4	3	1	8	1	92	4	380
2017	3 to 10 years in current department or agency	35	35	10	7	5	8	0	76	14	189
2017	11 to 20 years in current department or agency	32	35	14	5	7	7	0	72	13	103
2017	More than 20 years in current department or agency	50	27	15	4	0	4	0	80	4	26
2014	Less than 3 years in current department or agency	52	32	7	3	2	4	0	88	5	213
2014	3 to 10 years in current department or agency	36	38	10	6	4	6	0	78	11	287
2014	11 to 20 years in current department or agency	33	37	11	8	3	7	0	75	13	90
2014	More than 20 years in current department or agency	38	28	17	0	0	13	4	80	0	31

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	26	9	5	3	0	0	83	8	349
2020	3 to 10 years in current department or agency	42	27	13	13	3	2	0	71	16	233
2020	11 to 20 years in current department or agency	37	34	12	5	11	1	0	71	16	87
2020	More than 20 years in current department or agency	52	36	8	0	3	0	0	89	3	28
2019	Less than 3 years in current department or agency	53	33	7	3	2	1	1	87	6	438
2019	3 to 10 years in current department or agency	37	37	13	6	4	4	0	76	10	207
2019	11 to 20 years in current department or agency	31	35	19	6	5	3	0	68	12	99
2019	More than 20 years in current department or agency	32	29	29	7	0	4	0	63	7	27
2018	Less than 3 years in current department or agency	50	32	9	3	3	2	1	84	7	364
2018	3 to 10 years in current department or agency	44	24	16	11	3	2	0	70	14	170
2018	11 to 20 years in current department or agency	31	28	17	10	14	0	0	59	23	80
2018	More than 20 years in current department or agency	41	38	9	11	0	0	0	80	11	17
2017	Less than 3 years in current department or agency	51	33	8	3	2	3	0	87	4	381
2017	3 to 10 years in current department or agency	36	35	11	9	6	2	0	73	16	189
2017	11 to 20 years in current department or agency	34	34	14	9	6	3	0	71	15	102
2017	More than 20 years in current department or agency	47	31	15	7	0	0	0	77	7	26
2014	Less than 3 years in current department or agency	60	26	8	4	1	2	0	87	5	213
2014	3 to 10 years in current department or agency	36	39	13	6	6	1	0	76	11	287
2014	11 to 20 years in current department or agency	32	33	20	9	3	3	0	67	12	90
2014	More than 20 years in current department or agency	34	43	12	3	0	8	0	83	3	31

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	31	13	7	3	3	1	76	11	350
2020	3 to 10 years in current department or agency	33	31	14	12	6	4	0	66	19	231
2020	11 to 20 years in current department or agency	25	33	16	10	10	5	0	61	22	87
2020	More than 20 years in current department or agency	21	55	12	0	3	10	0	84	4	28
2019	Less than 3 years in current department or agency	42	35	10	8	3	3	0	78	11	439
2019	3 to 10 years in current department or agency	25	39	18	10	4	5	0	67	14	206
2019	11 to 20 years in current department or agency	18	45	19	7	6	4	0	66	14	98
2019	More than 20 years in current department or agency	25	25	44	0	3	4	0	51	3	27
2018	Less than 3 years in current department or agency	37	34	11	7	4	5	0	76	12	364
2018	3 to 10 years in current department or agency	29	31	19	13	6	3	0	62	19	170
2018	11 to 20 years in current department or agency	29	25	19	13	11	1	2	56	24	80
2018	More than 20 years in current department or agency	24	44	14	11	0	6	0	73	12	17
2017	Less than 3 years in current department or agency	40	38	10	5	1	5	1	83	6	382
2017	3 to 10 years in current department or agency	24	41	14	13	6	2	0	66	19	186
2017	11 to 20 years in current department or agency	28	39	15	10	7	1	0	67	17	103
2017	More than 20 years in current department or agency	39	31	23	7	0	0	0	70	7	26
2014	Less than 3 years in current department or agency	46	34	7	8	2	4	0	83	10	213
2014	3 to 10 years in current department or agency	29	38	17	10	2	4	0	70	12	287
2014	11 to 20 years in current department or agency	24	39	19	10	6	2	0	65	16	90
2014	More than 20 years in current department or agency	24	43	9	12	0	11	0	76	14	31

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	35	13	7	7	1	0	73	14	349
2020	3 to 10 years in current department or agency	30	33	17	14	5	1	0	63	19	233
2020	11 to 20 years in current department or agency	29	31	14	18	6	2	0	61	24	87
2020	More than 20 years in current department or agency	25	64	0	8	3	0	0	89	11	27
2019	Less than 3 years in current department or agency	32	40	8	13	6	1	0	73	19	440
2019	3 to 10 years in current department or agency	25	34	17	14	8	2	0	61	22	207
2019	11 to 20 years in current department or agency	19	38	23	8	9	3	0	59	18	99
2019	More than 20 years in current department or agency	18	38	30	10	0	4	0	59	11	27
2018	Less than 3 years in current department or agency	29	33	13	14	8	3	0	64	23	364
2018	3 to 10 years in current department or agency	23	35	16	17	8	1	0	59	26	171
2018	11 to 20 years in current department or agency	25	23	25	15	11	1	0	48	27	81
2018	More than 20 years in current department or agency	24	44	6	19	6	0	0	68	25	17
2017	Less than 3 years in current department or agency	34	39	9	12	3	3	0	76	15	381
2017	3 to 10 years in current department or agency	21	36	14	16	11	2	0	58	28	189
2017	11 to 20 years in current department or agency	21	38	17	10	8	6	0	63	19	102
2017	More than 20 years in current department or agency	35	23	23	10	8	0	0	59	18	26
2014	Less than 3 years in current department or agency	37	37	11	9	3	3	0	76	12	212
2014	3 to 10 years in current department or agency	20	40	16	15	7	1	1	61	22	287
2014	11 to 20 years in current department or agency	17	43	17	17	4	2	0	61	21	90
2014	More than 20 years in current department or agency	15	52	13	9	0	10	0	75	10	31

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	28	18	7	1	2	73	8	350
2020	3 to 10 years in current department or agency	34	34	18	8	3	2	69	12	233
2020	11 to 20 years in current department or agency	29	36	18	9	6	1	67	15	88
2020	More than 20 years in current department or agency	53	26	14	5	3	0	79	8	29
2019	Less than 3 years in current department or agency	51	23	15	5	4	2	76	9	446
2019	3 to 10 years in current department or agency	41	24	16	10	4	5	68	15	207
2019	11 to 20 years in current department or agency	33	33	21	6	2	6	70	8	100
2019	More than 20 years in current department or agency	34	36	8	10	0	12	80	12	27

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	39	13	5	3	2	1	79	8	348
2020	3 to 10 years in current department or agency	33	33	18	10	4	2	0	68	14	232
2020	11 to 20 years in current department or agency	27	46	15	5	5	2	0	74	10	88
2020	More than 20 years in current department or agency	34	48	7	8	3	0	0	81	12	27
2019	Less than 3 years in current department or agency	38	41	10	6	3	1	0	81	9	448
2019	3 to 10 years in current department or agency	33	37	13	12	3	2	0	71	15	207
2019	11 to 20 years in current department or agency	31	41	17	5	6	1	0	73	11	100
2019	More than 20 years in current department or agency	28	55	14	3	0	0	0	82	3	27
2018	Less than 3 years in current department or agency	33	43	13	8	2	1	0	77	10	363
2018	3 to 10 years in current department or agency	30	43	15	8	3	1	0	73	11	169
2018	11 to 20 years in current department or agency	33	32	19	12	3	1	0	66	15	79
2018	More than 20 years in current department or agency	29	57	9	0	5	0	0	86	5	17
2017	Less than 3 years in current department or agency	40	42	10	5	1	1	0	84	6	381
2017	3 to 10 years in current department or agency	30	48	11	6	3	3	0	80	9	189
2017	11 to 20 years in current department or agency	32	35	19	8	4	2	0	69	12	103
2017	More than 20 years in current department or agency	59	31	0	7	0	3	0	93	7	26
2014	Less than 3 years in current department or agency	41	40	10	5	1	2	0	84	6	213
2014	3 to 10 years in current department or agency	39	40	13	4	2	2	0	81	6	288
2014	11 to 20 years in current department or agency	32	42	18	9	0	0	0	74	9	89
2014	More than 20 years in current department or agency	35	42	13	3	0	7	0	83	3	31

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	36	16	7	5	6	1	71	13	349
2020	3 to 10 years in current department or agency	27	35	16	15	6	2	0	63	21	232
2020	11 to 20 years in current department or agency	21	43	14	12	7	3	0	66	19	88
2020	More than 20 years in current department or agency	31	42	20	0	3	4	0	76	3	27
2019	Less than 3 years in current department or agency	30	38	16	9	3	4	1	71	12	446
2019	3 to 10 years in current department or agency	21	42	16	13	5	3	0	65	18	207
2019	11 to 20 years in current department or agency	22	43	16	8	4	6	0	70	14	97
2019	More than 20 years in current department or agency	21	41	25	10	0	4	0	64	10	27

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	31	15	9	3	4	1	71	13	348
2020	3 to 10 years in current department or agency	38	30	13	10	5	3	1	71	15	230
2020	11 to 20 years in current department or agency	34	30	15	10	9	2	0	66	19	88
2020	More than 20 years in current department or agency	46	27	12	9	3	4	0	75	12	27
2019	Less than 3 years in current department or agency	38	32	11	8	4	5	1	75	13	447
2019	3 to 10 years in current department or agency	33	39	12	9	5	0	1	72	15	206
2019	11 to 20 years in current department or agency	29	33	21	7	4	4	2	66	11	100
2019	More than 20 years in current department or agency	32	28	23	14	0	3	0	62	15	27
2018	Less than 3 years in current department or agency	41	28	11	11	6	3	1	72	17	363
2018	3 to 10 years in current department or agency	37	41	9	7	2	2	1	81	10	169
2018	11 to 20 years in current department or agency	33	32	25	7	3	1	0	65	10	79
2018	More than 20 years in current department or agency	39	23	21	11	0	0	6	66	11	17
2017	Less than 3 years in current department or agency	45	32	8	6	2	6	1	82	9	381
2017	3 to 10 years in current department or agency	40	32	14	9	3	3	1	74	12	189
2017	11 to 20 years in current department or agency	33	36	14	7	4	6	1	74	11	103
2017	More than 20 years in current department or agency	50	35	8	7	0	0	0	85	7	26
2014	Less than 3 years in current department or agency	50	30	5	9	2	3	1	84	11	213
2014	3 to 10 years in current department or agency	44	35	8	7	3	1	2	81	11	288
2014	11 to 20 years in current department or agency	29	41	9	7	7	3	3	75	15	90
2014	More than 20 years in current department or agency	43	41	9	3	3	0	0	85	6	31

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	35	17	4	1	2	0	77	5	347
2020	3 to 10 years in current department or agency	40	30	16	8	3	4	0	72	11	233
2020	11 to 20 years in current department or agency	41	29	15	7	7	2	0	71	14	88
2020	More than 20 years in current department or agency	51	28	18	0	3	0	0	79	3	28
2019	Less than 3 years in current department or agency	39	37	10	7	2	4	0	79	10	447
2019	3 to 10 years in current department or agency	37	34	18	4	5	2	0	72	9	207
2019	11 to 20 years in current department or agency	29	40	20	5	4	1	1	70	9	100
2019	More than 20 years in current department or agency	31	29	36	4	0	0	0	60	4	27
2018	Less than 3 years in current department or agency	41	34	14	8	1	2	0	76	9	361
2018	3 to 10 years in current department or agency	42	34	15	6	3	0	0	76	9	168
2018	11 to 20 years in current department or agency	35	36	20	6	3	1	0	71	9	81
2018	More than 20 years in current department or agency	41	39	19	0	0	0	0	81	0	17

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	17	23	9	6	16	5	54	18	349
2020	3 to 10 years in current department or agency	28	17	21	12	9	9	3	52	24	233
2020	11 to 20 years in current department or agency	22	16	19	10	19	8	6	44	34	87
2020	More than 20 years in current department or agency	31	23	26	10	3	3	3	59	14	28
2019	Less than 3 years in current department or agency	24	23	19	9	7	13	6	57	20	444
2019	3 to 10 years in current department or agency	22	20	21	13	12	10	1	48	29	206
2019	11 to 20 years in current department or agency	19	17	23	14	13	10	4	41	31	100
2019	More than 20 years in current department or agency	25	7	24	24	4	13	4	38	33	27
2018	Less than 3 years in current department or agency	24	20	17	10	8	15	5	55	24	363
2018	3 to 10 years in current department or agency	22	20	20	14	12	7	4	48	30	169
2018	11 to 20 years in current department or agency	20	20	18	15	13	10	3	47	33	80
2018	More than 20 years in current department or agency	29	0	40	19	0	12	0	33	22	17
2017	Less than 3 years in current department or agency	22	19	17	9	7	19	7	55	22	382
2017	3 to 10 years in current department or agency	18	19	19	12	15	14	4	45	33	189
2017	11 to 20 years in current department or agency	16	23	23	12	11	10	4	47	26	102
2017	More than 20 years in current department or agency	30	8	23	0	11	15	12	53	15	26
2014	Less than 3 years in current department or agency	19	15	18	15	8	17	8	44	31	213
2014	3 to 10 years in current department or agency	14	21	18	15	14	11	7	43	35	288
2014	11 to 20 years in current department or agency	13	21	22	12	13	15	4	41	31	90
2014	More than 20 years in current department or agency	12	47	12	6	3	13	6	73	12	31

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	31	15	8	3	7	1	72	13	349
2020	3 to 10 years in current department or agency	28	33	17	12	9	2	0	61	21	233
2020	11 to 20 years in current department or agency	28	29	19	10	10	4	0	60	21	88
2020	More than 20 years in current department or agency	39	35	16	3	3	0	3	76	7	28
2019	Less than 3 years in current department or agency	33	32	14	9	8	4	1	68	17	445
2019	3 to 10 years in current department or agency	26	35	15	12	9	2	0	63	21	206
2019	11 to 20 years in current department or agency	19	37	18	10	11	4	1	59	22	100
2019	More than 20 years in current department or agency	28	34	18	11	6	4	0	64	17	27
2018	Less than 3 years in current department or agency	30	34	12	13	5	5	1	68	19	365
2018	3 to 10 years in current department or agency	28	29	20	12	8	2	1	59	20	169
2018	11 to 20 years in current department or agency	23	31	18	6	13	7	1	59	21	81
2018	More than 20 years in current department or agency	39	34	6	21	0	0	0	73	21	15
2017	Less than 3 years in current department or agency	32	33	11	8	5	10	1	73	14	382
2017	3 to 10 years in current department or agency	28	34	13	13	8	3	1	65	22	189
2017	11 to 20 years in current department or agency	29	32	13	13	12	1	0	62	26	103
2017	More than 20 years in current department or agency	43	32	4	14	0	3	4	81	15	26
2014	Less than 3 years in current department or agency	36	35	6	10	5	7	1	78	16	212
2014	3 to 10 years in current department or agency	28	35	13	12	10	2	1	65	22	286
2014	11 to 20 years in current department or agency	34	41	13	3	5	3	0	78	9	90
2014	More than 20 years in current department or agency	32	31	13	9	13	0	3	65	22	31

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	26	13	13	11	5	3	58	27	350
2020	3 to 10 years in current department or agency	26	25	15	19	12	2	1	53	32	233
2020	11 to 20 years in current department or agency	18	19	18	22	21	2	0	38	44	87
2020	More than 20 years in current department or agency	29	15	21	22	10	0	3	45	33	27
2019	Less than 3 years in current department or agency	25	25	14	16	14	3	3	53	32	448
2019	3 to 10 years in current department or agency	20	26	19	14	18	1	2	47	33	206
2019	11 to 20 years in current department or agency	15	21	18	19	20	3	3	39	42	100
2019	More than 20 years in current department or agency	17	28	22	15	16	3	0	46	31	27
2018	Less than 3 years in current department or agency	26	26	17	14	11	3	3	55	27	365
2018	3 to 10 years in current department or agency	20	25	21	14	16	1	2	46	32	170
2018	11 to 20 years in current department or agency	17	17	21	17	21	5	3	37	41	81
2018	More than 20 years in current department or agency	17	21	42	10	9	0	0	38	20	17
2017	Less than 3 years in current department or agency	31	24	14	15	7	6	4	60	24	380
2017	3 to 10 years in current department or agency	20	27	14	19	15	3	3	50	35	189
2017	11 to 20 years in current department or agency	18	27	11	16	23	1	4	48	40	103
2017	More than 20 years in current department or agency	28	20	12	10	15	0	15	56	30	26
2014	Less than 3 years in current department or agency	26	20	12	15	13	7	6	54	32	213
2014	3 to 10 years in current department or agency	15	23	14	18	25	3	3	40	45	288
2014	11 to 20 years in current department or agency	13	19	20	25	18	2	4	33	45	90
2014	More than 20 years in current department or agency	9	20	20	17	22	3	9	33	44	31

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	22	12	7	4	0	4	75	12	350
2020	3 to 10 years in current department or agency	46	24	15	10	2	0	3	72	12	233
2020	11 to 20 years in current department or agency	55	24	7	8	4	0	1	80	13	88
2020	More than 20 years in current department or agency	57	21	13	3	3	0	3	80	7	29
2019	Less than 3 years in current department or agency	52	25	13	6	2	0	2	78	8	448
2019	3 to 10 years in current department or agency	52	26	13	4	3	1	2	80	6	207
2019	11 to 20 years in current department or agency	47	21	16	6	4	0	5	72	11	100
2019	More than 20 years in current department or agency	72	12	10	3	0	0	4	87	3	26

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	21	12	5	2	1	4	80	8	349
2020	3 to 10 years in current department or agency	54	21	15	5	2	0	3	77	7	232
2020	11 to 20 years in current department or agency	54	22	12	4	5	1	2	79	9	88
2020	More than 20 years in current department or agency	51	32	6	5	3	0	3	85	8	29
2019	Less than 3 years in current department or agency	54	24	11	4	3	1	3	82	7	448
2019	3 to 10 years in current department or agency	56	25	10	3	3	1	3	84	6	207
2019	11 to 20 years in current department or agency	54	20	13	5	3	2	4	78	9	100
2019	More than 20 years in current department or agency	70	7	7	6	6	0	4	81	12	26

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	83	5	5	1	1	2	4	93	2	348
2020	3 to 10 years in current department or agency	79	9	1	2	1	4	4	95	3	229
2020	11 to 20 years in current department or agency	73	8	5	4	7	0	4	84	11	88
2020	More than 20 years in current department or agency	77	14	3	0	3	0	3	94	3	29
2019	Less than 3 years in current department or agency	80	8	4	2	0	4	3	94	2	448
2019	3 to 10 years in current department or agency	79	7	4	3	2	3	3	91	6	207
2019	11 to 20 years in current department or agency	74	11	4	2	3	2	4	90	5	99
2019	More than 20 years in current department or agency	79	7	4	0	6	0	4	90	6	25

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	83	7	3	0	0	1	6	97	0	346
2020	3 to 10 years in current department or agency	73	12	5	1	0	1	8	94	1	231
2020	11 to 20 years in current department or agency	76	9	5	0	3	0	8	92	3	87
2020	More than 20 years in current department or agency	74	16	0	0	0	0	10	100	0	28
2019	Less than 3 years in current department or agency	84	7	1	0	0	0	7	99	0	441
2019	3 to 10 years in current department or agency	81	5	1	0	0	2	9	97	1	205
2019	11 to 20 years in current department or agency	79	8	3	0	0	4	6	97	0	100
2019	More than 20 years in current department or agency	72	4	3	0	0	0	22	96	0	26

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	45	12	4	3	2	1	81	7	349
2020	3 to 10 years in current department or agency	33	40	12	10	3	2	0	74	13	233
2020	11 to 20 years in current department or agency	24	41	11	12	8	4	0	68	21	88
2020	More than 20 years in current department or agency	28	49	12	8	3	0	0	77	11	29
2019	Less than 3 years in current department or agency	38	41	13	3	2	2	0	82	5	445
2019	3 to 10 years in current department or agency	30	46	10	7	3	4	0	79	10	207
2019	11 to 20 years in current department or agency	20	52	17	5	4	2	0	73	10	100
2019	More than 20 years in current department or agency	24	46	21	6	0	4	0	72	6	27
2018	Less than 3 years in current department or agency	39	34	15	7	2	3	0	76	9	363
2018	3 to 10 years in current department or agency	33	35	23	7	1	0	0	68	9	170
2018	11 to 20 years in current department or agency	23	39	23	6	4	4	1	65	10	81
2018	More than 20 years in current department or agency	35	42	22	0	0	0	0	78	0	17
2017	Less than 3 years in current department or agency	39	39	12	4	1	5	1	82	5	381
2017	3 to 10 years in current department or agency	28	38	15	11	3	4	0	69	15	189
2017	11 to 20 years in current department or agency	27	36	17	7	9	3	1	66	16	103
2017	More than 20 years in current department or agency	44	28	12	8	4	0	4	75	12	25

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	36	8	4	2	2	86	7	347
2020	3 to 10 years in current department or agency	43	34	11	6	3	2	80	9	230
2020	11 to 20 years in current department or agency	41	32	11	5	6	4	77	12	88
2020	More than 20 years in current department or agency	47	42	8	0	3	0	89	3	29
2019	Less than 3 years in current department or agency	51	35	9	2	2	0	87	4	442
2019	3 to 10 years in current department or agency	41	39	10	5	2	4	82	7	206
2019	11 to 20 years in current department or agency	36	44	10	5	3	2	82	8	100
2019	More than 20 years in current department or agency	27	46	27	0	0	0	73	0	27
2018	Less than 3 years in current department or agency	49	37	9	3	1	1	87	4	362
2018	3 to 10 years in current department or agency	41	40	13	4	2	1	81	6	170
2018	11 to 20 years in current department or agency	35	47	9	4	4	1	83	8	81
2018	More than 20 years in current department or agency	41	40	19	0	0	0	81	0	17
2017	Less than 3 years in current department or agency	49	39	7	2	0	2	90	3	382
2017	3 to 10 years in current department or agency	41	38	11	5	1	4	82	7	189
2017	11 to 20 years in current department or agency	44	38	9	2	5	3	84	7	103
2017	More than 20 years in current department or agency	54	31	3	4	0	8	92	4	26
2014	Less than 3 years in current department or agency	54	30	8	4	1	3	86	6	213
2014	3 to 10 years in current department or agency	44	39	10	4	2	3	85	5	288
2014	11 to 20 years in current department or agency	48	34	14	1	1	1	83	3	90
2014	More than 20 years in current department or agency	48	28	15	3	0	6	81	3	31

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	31	8	5	2	7	1	83	8	349
2020	3 to 10 years in current department or agency	43	31	11	7	2	5	1	78	10	231
2020	11 to 20 years in current department or agency	42	33	13	3	6	4	0	78	9	87
2020	More than 20 years in current department or agency	44	45	5	0	3	3	0	92	3	29
2019	Less than 3 years in current department or agency	49	33	9	3	2	3	1	85	5	444
2019	3 to 10 years in current department or agency	42	34	11	6	4	3	0	79	10	206
2019	11 to 20 years in current department or agency	44	35	14	3	3	2	0	80	6	100
2019	More than 20 years in current department or agency	38	41	11	0	0	9	0	88	0	27
2018	Less than 3 years in current department or agency	47	29	12	5	1	5	0	81	7	364
2018	3 to 10 years in current department or agency	46	31	14	4	2	2	0	79	7	169
2018	11 to 20 years in current department or agency	38	40	16	0	4	2	0	80	4	80
2018	More than 20 years in current department or agency	40	45	15	0	0	0	0	85	0	17
2017	Less than 3 years in current department or agency	45	33	10	2	2	7	0	85	4	382
2017	3 to 10 years in current department or agency	39	32	16	4	3	6	0	75	7	188
2017	11 to 20 years in current department or agency	40	30	13	4	9	3	1	73	13	102
2017	More than 20 years in current department or agency	50	35	4	0	4	8	0	92	4	26
2014	Less than 3 years in current department or agency	46	27	13	4	1	8	0	80	6	213
2014	3 to 10 years in current department or agency	43	35	12	4	1	4	1	82	6	288
2014	11 to 20 years in current department or agency	40	38	18	1	1	2	0	80	2	90
2014	More than 20 years in current department or agency	45	31	6	3	0	13	3	89	4	31

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	30	16	5	2	10	74	8	349
2020	3 to 10 years in current department or agency	42	27	14	8	3	6	73	11	232
2020	11 to 20 years in current department or agency	40	34	12	1	6	7	79	7	88
2020	More than 20 years in current department or agency	47	31	16	0	3	3	80	3	29

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	27	10	2	2	6	1	84	5	347
2020	3 to 10 years in current department or agency	50	24	10	6	3	5	2	80	9	230
2020	11 to 20 years in current department or agency	41	28	15	2	7	1	6	75	10	88
2020	More than 20 years in current department or agency	54	24	13	0	6	0	3	80	7	29

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	67	25	3	3	0	1	0	93	4	349
2020	3 to 10 years in current department or agency	50	36	7	5	1	1	0	86	6	231
2020	11 to 20 years in current department or agency	49	34	7	4	6	0	0	83	10	88
2020	More than 20 years in current department or agency	45	44	8	0	3	0	0	89	3	29
2019	Less than 3 years in current department or agency	65	28	3	2	1	0	0	93	3	447
2019	3 to 10 years in current department or agency	51	35	8	5	1	1	0	86	6	207
2019	11 to 20 years in current department or agency	48	38	8	2	4	0	0	86	6	100
2019	More than 20 years in current department or agency	42	34	14	10	0	0	0	76	10	27
2018	Less than 3 years in current department or agency	64	29	5	1	1	0	0	93	2	363
2018	3 to 10 years in current department or agency	52	34	10	3	1	0	0	86	4	170
2018	11 to 20 years in current department or agency	42	39	11	4	4	0	0	82	8	81
2018	More than 20 years in current department or agency	45	40	15	0	0	0	0	85	0	17
2017	Less than 3 years in current department or agency	67	29	2	1	0	1	0	97	1	381
2017	3 to 10 years in current department or agency	51	33	5	8	2	1	1	85	10	187
2017	11 to 20 years in current department or agency	43	39	8	6	5	0	0	82	11	103
2017	More than 20 years in current department or agency	57	32	7	4	0	0	0	89	4	26
2014	Less than 3 years in current department or agency	71	20	4	4	1	0	0	91	5	213
2014	3 to 10 years in current department or agency	54	33	7	3	2	1	0	88	5	288
2014	11 to 20 years in current department or agency	54	30	10	4	1	1	0	85	5	90
2014	More than 20 years in current department or agency	64	33	3	0	0	0	0	97	0	31

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	28	9	4	2	0	85	6	348
2020	3 to 10 years in current department or agency	44	30	14	8	3	1	75	11	227
2020	11 to 20 years in current department or agency	41	31	19	8	2	0	71	10	87
2020	More than 20 years in current department or agency	56	28	9	0	6	0	85	6	29
2019	Less than 3 years in current department or agency	54	32	8	5	2	0	86	6	447
2019	3 to 10 years in current department or agency	48	31	14	4	2	1	79	7	206
2019	11 to 20 years in current department or agency	41	32	15	5	6	1	74	11	97
2019	More than 20 years in current department or agency	43	30	19	0	9	0	72	9	27
2018	Less than 3 years in current department or agency	53	28	12	4	2	1	82	6	364
2018	3 to 10 years in current department or agency	47	29	13	10	2	0	76	12	170
2018	11 to 20 years in current department or agency	30	40	16	9	5	0	70	14	80
2018	More than 20 years in current department or agency	35	35	25	0	5	0	70	5	17
2017	Less than 3 years in current department or agency	56	27	11	4	0	1	85	5	380
2017	3 to 10 years in current department or agency	43	28	18	6	4	1	72	10	189
2017	11 to 20 years in current department or agency	36	29	19	12	5	0	65	17	103
2017	More than 20 years in current department or agency	55	27	8	7	3	0	82	10	26
2014	Less than 3 years in current department or agency	59	27	7	5	2	1	86	7	213
2014	3 to 10 years in current department or agency	38	38	14	6	3	1	77	9	288
2014	11 to 20 years in current department or agency	37	39	16	5	2	1	77	7	90
2014	More than 20 years in current department or agency	61	30	6	3	0	0	91	3	31

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	31	10	4	1	0	0	85	5	347
2020	3 to 10 years in current department or agency	45	30	15	8	2	0	0	75	10	225
2020	11 to 20 years in current department or agency	45	32	9	8	4	2	0	78	12	88
2020	More than 20 years in current department or agency	60	30	5	3	3	0	0	89	6	29
2019	Less than 3 years in current department or agency	55	32	6	5	1	0	0	88	6	444
2019	3 to 10 years in current department or agency	47	35	9	6	1	0	0	83	8	205
2019	11 to 20 years in current department or agency	40	36	10	10	3	0	0	76	14	100
2019	More than 20 years in current department or agency	43	33	24	0	0	0	0	76	0	27
2018	Less than 3 years in current department or agency	51	32	10	5	2	0	0	83	7	360
2018	3 to 10 years in current department or agency	46	30	18	4	2	0	0	77	6	167
2018	11 to 20 years in current department or agency	30	43	14	9	4	0	0	73	12	81
2018	More than 20 years in current department or agency	35	50	15	0	0	0	0	85	0	17
2017	Less than 3 years in current department or agency	57	31	8	3	0	0	0	89	3	381
2017	3 to 10 years in current department or agency	45	29	12	9	4	0	1	75	13	188
2017	11 to 20 years in current department or agency	37	33	18	8	5	0	0	70	13	102
2017	More than 20 years in current department or agency	53	36	7	4	0	0	0	89	4	25
2014	Less than 3 years in current department or agency	62	27	5	4	2	0	0	89	6	213
2014	3 to 10 years in current department or agency	44	34	14	7	2	0	0	77	9	287
2014	11 to 20 years in current department or agency	37	37	17	5	4	0	0	75	8	90
2014	More than 20 years in current department or agency	58	36	6	0	0	0	0	94	0	31

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	22	13	9	4	2	1	73	14	349
2020	3 to 10 years in current department or agency	42	26	16	13	1	2	1	69	15	231
2020	11 to 20 years in current department or agency	47	26	12	7	4	4	0	76	11	88
2020	More than 20 years in current department or agency	61	20	14	0	3	3	0	83	3	29
2019	Less than 3 years in current department or agency	51	25	12	7	3	1	1	77	11	448
2019	3 to 10 years in current department or agency	46	22	19	6	5	3	0	70	11	205
2019	11 to 20 years in current department or agency	38	25	16	14	4	1	2	66	18	100
2019	More than 20 years in current department or agency	35	26	35	4	0	0	0	61	4	27
2018	Less than 3 years in current department or agency	49	21	14	9	3	3	1	72	13	363
2018	3 to 10 years in current department or agency	41	25	16	11	4	1	1	67	16	170
2018	11 to 20 years in current department or agency	36	28	15	13	4	4	0	66	18	81
2018	More than 20 years in current department or agency	28	40	21	6	6	0	0	68	11	17
2017	Less than 3 years in current department or agency	44	22	15	11	4	3	2	70	15	382
2017	3 to 10 years in current department or agency	42	20	18	11	7	2	2	64	18	188
2017	11 to 20 years in current department or agency	38	27	12	9	9	4	1	68	19	102
2017	More than 20 years in current department or agency	51	15	15	3	0	4	12	78	4	26
2014	Less than 3 years in current department or agency	49	20	13	8	5	4	0	72	14	212
2014	3 to 10 years in current department or agency	37	21	20	13	5	3	1	60	19	288
2014	11 to 20 years in current department or agency	37	27	22	5	6	2	1	66	11	90
2014	More than 20 years in current department or agency	58	30	9	3	0	0	0	88	3	31

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Less than 3 years in current department or agency	41	25	35	350
2020	3 to 10 years in current department or agency	36	27	36	233
2020	11 to 20 years in current department or agency	18	43	39	88
2020	More than 20 years in current department or agency	24	60	16	29
2019	Less than 3 years in current department or agency	46	22	32	447
2019	3 to 10 years in current department or agency	39	24	37	207
2019	11 to 20 years in current department or agency	31	35	34	100
2019	More than 20 years in current department or agency	23	41	37	27
2018	Less than 3 years in current department or agency	43	24	32	365
2018	3 to 10 years in current department or agency	36	22	42	171
2018	11 to 20 years in current department or agency	31	36	33	81
2018	More than 20 years in current department or agency	16	45	39	17
2017	Less than 3 years in current department or agency	52	21	26	382
2017	3 to 10 years in current department or agency	36	25	39	189
2017	11 to 20 years in current department or agency	31	40	29	103
2017	More than 20 years in current department or agency	39	51	11	26
2014	Less than 3 years in current department or agency	51	21	28	213
2014	3 to 10 years in current department or agency	44	24	32	288
2014	11 to 20 years in current department or agency	27	43	30	90
2014	More than 20 years in current department or agency	27	37	36	31

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Less than 3 years in current department or agency	2	20	57	4	3	14	147
2020	3 to 10 years in current department or agency	5	16	66	6	1	7	90
2019	Less than 3 years in current department or agency	1	17	55	7	11	9	207
2019	3 to 10 years in current department or agency	2	24	63	2	1	7	82
2018	Less than 3 years in current department or agency	4	16	61	4	9	7	160
2018	3 to 10 years in current department or agency	10	13	66	3	0	8	63
2017	Less than 3 years in current department or agency	1	18	52	4	19	6	201
2017	3 to 10 years in current department or agency	9	26	54	3	1	7	70
2017	11 to 20 years in current department or agency	29	12	50	3	3	3	31
2017	More than 20 years in current department or agency	78	11	0	0	11	0	10
2014	Less than 3 years in current department or agency	5	14	57	7	9999	17	105
2014	3 to 10 years in current department or agency	9	20	63	6	9999	3	128
2014	11 to 20 years in current department or agency	20	28	52	0	9999	0	25

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	7	93	348
2020	3 to 10 years in current department or agency	7	93	233
2019	Less than 3 years in current department or agency	11	89	446
2019	3 to 10 years in current department or agency	11	89	205
2018	Less than 3 years in current department or agency	9	91	364
2018	3 to 10 years in current department or agency	8	92	171
2018	11 to 20 years in current department or agency	14	86	81
2018	More than 20 years in current department or agency	0	100	16

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	53	47	24
2019	Less than 3 years in current department or agency	55	45	47
2019	3 to 10 years in current department or agency	40	60	23
2018	Less than 3 years in current department or agency	57	43	34
2018	3 to 10 years in current department or agency	51	49	15
2018	11 to 20 years in current department or agency	60	40	12

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	49	51	24
2020	3 to 10 years in current department or agency	59	41	16
2019	Less than 3 years in current department or agency	50	50	47
2019	3 to 10 years in current department or agency	66	34	23
2018	Less than 3 years in current department or agency	52	48	34

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	16
2019	Less than 3 years in current department or agency	0	100	47
2018	Less than 3 years in current department or agency	13	87	34

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	24
2019	3 to 10 years in current department or agency	100	23
2018	Less than 3 years in current department or agency	100	34

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	16
2019	3 to 10 years in current department or agency	100	23
2018	Less than 3 years in current department or agency	100	34
2018	3 to 10 years in current department or agency	100	15
2018	11 to 20 years in current department or agency	100	12

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	24
2019	Less than 3 years in current department or agency	13	87	47
2019	3 to 10 years in current department or agency	0	100	23
2018	3 to 10 years in current department or agency	0	100	15

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	39	61	24
2019	Less than 3 years in current department or agency	32	68	47
2019	3 to 10 years in current department or agency	36	64	23
2018	Less than 3 years in current department or agency	27	73	34
2018	3 to 10 years in current department or agency	35	65	15
2018	11 to 20 years in current department or agency	46	54	12

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	22	78	24
2019	Less than 3 years in current department or agency	34	66	47
2019	3 to 10 years in current department or agency	30	70	23
2018	Less than 3 years in current department or agency	38	62	34

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	29	71	24
2019	Less than 3 years in current department or agency	46	54	47
2019	3 to 10 years in current department or agency	60	40	23
2018	Less than 3 years in current department or agency	33	67	34
2018	3 to 10 years in current department or agency	41	59	15
2018	11 to 20 years in current department or agency	41	59	12

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	39	61	24
2019	Less than 3 years in current department or agency	40	60	47
2019	3 to 10 years in current department or agency	31	69	23
2018	Less than 3 years in current department or agency	34	66	34

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	20	80	24
2020	3 to 10 years in current department or agency	34	66	16
2019	Less than 3 years in current department or agency	25	75	47
2019	3 to 10 years in current department or agency	40	60	23
2018	Less than 3 years in current department or agency	42	58	34
2018	3 to 10 years in current department or agency	41	59	15
2018	11 to 20 years in current department or agency	44	56	12

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	61	39	24
2019	Less than 3 years in current department or agency	42	58	47
2019	3 to 10 years in current department or agency	46	54	23
2018	Less than 3 years in current department or agency	46	54	34
2018	3 to 10 years in current department or agency	52	48	15
2018	11 to 20 years in current department or agency	51	49	12

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	35	65	24
2019	Less than 3 years in current department or agency	10	90	47
2018	Less than 3 years in current department or agency	34	66	34

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	24
2018	Less than 3 years in current department or agency	100	34
2018	3 to 10 years in current department or agency	100	15
2018	11 to 20 years in current department or agency	100	12

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	16
2019	Less than 3 years in current department or agency	10	90	47
2018	3 to 10 years in current department or agency	0	100	15

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	23	77	24
2018	3 to 10 years in current department or agency	0	100	15

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	23	77	24
2019	Less than 3 years in current department or agency	38	62	47
2019	3 to 10 years in current department or agency	46	54	23
2018	Less than 3 years in current department or agency	39	61	34
2018	3 to 10 years in current department or agency	45	55	15
2018	11 to 20 years in current department or agency	54	46	12

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	42	58	47
2019	3 to 10 years in current department or agency	27	73	23
2018	Less than 3 years in current department or agency	20	80	34

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	21	79	47

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	38	62	24
2019	Less than 3 years in current department or agency	59	41	47
2019	3 to 10 years in current department or agency	47	53	23
2018	Less than 3 years in current department or agency	63	37	34
2018	3 to 10 years in current department or agency	34	66	15
2018	11 to 20 years in current department or agency	39	61	12

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	19	81	24
2019	Less than 3 years in current department or agency	24	76	47
2018	Less than 3 years in current department or agency	46	54	34

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	18	82	47

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	24
2019	Less than 3 years in current department or agency	14	86	47
2018	3 to 10 years in current department or agency	0	100	15

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	15

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	24
2020	3 to 10 years in current department or agency	100	16
2019	3 to 10 years in current department or agency	100	23
2018	Less than 3 years in current department or agency	100	34

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	16
2019	Less than 3 years in current department or agency	17	83	47
2018	Less than 3 years in current department or agency	17	83	34

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	39	61	24
2019	Less than 3 years in current department or agency	29	71	47
2019	3 to 10 years in current department or agency	45	55	23
2018	Less than 3 years in current department or agency	23	77	34

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	15

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	27	73	23
2018	Less than 3 years in current department or agency	37	63	34

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	13	87	34

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	16
2018	Less than 3 years in current department or agency	14	86	34

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	22	78	24
2018	Less than 3 years in current department or agency	13	87	34
2018	3 to 10 years in current department or agency	0	100	15
2018	11 to 20 years in current department or agency	0	100	11

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	48	52	16
2018	Less than 3 years in current department or agency	18	82	34

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	19	81	24
2018	Less than 3 years in current department or agency	17	83	34

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	41	59	23

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	21	79	23

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	37	63	23

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	32	68	24
2020	3 to 10 years in current department or agency	35	65	16
2019	3 to 10 years in current department or agency	45	55	23
2018	Less than 3 years in current department or agency	35	65	34
2018	3 to 10 years in current department or agency	32	68	15
2018	11 to 20 years in current department or agency	55	45	11

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	23
2018	Less than 3 years in current department or agency	100	34
2018	3 to 10 years in current department or agency	100	15
2018	11 to 20 years in current department or agency	100	11

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	37	63	24
2020	3 to 10 years in current department or agency	37	63	16
2019	3 to 10 years in current department or agency	52	48	23
2018	Less than 3 years in current department or agency	46	54	34
2018	3 to 10 years in current department or agency	34	66	15
2018	11 to 20 years in current department or agency	55	45	11

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	24
2018	Less than 3 years in current department or agency	0	100	34

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	17	13	12	4	1	40	12	64	11	350
2020	3 to 10 years in current department or agency	20	10	17	4	6	34	10	53	17	232
2020	11 to 20 years in current department or agency	21	16	17	7	9	25	5	53	23	88
2020	More than 20 years in current department or agency	36	20	16	0	11	13	3	67	13	29
2019	Less than 3 years in current department or agency	21	15	14	5	3	30	12	62	13	446
2019	3 to 10 years in current department or agency	21	21	14	14	5	18	7	55	26	207
2019	11 to 20 years in current department or agency	23	15	20	9	5	19	10	52	19	100
2019	More than 20 years in current department or agency	28	22	20	4	4	23	0	64	10	27
2018	Less than 3 years in current department or agency	23	12	17	2	2	34	10	63	7	365
2018	3 to 10 years in current department or agency	23	20	24	6	2	19	6	57	11	171
2018	11 to 20 years in current department or agency	21	29	22	5	6	11	6	61	13	80
2018	More than 20 years in current department or agency	31	9	18	6	0	32	5	63	9	17
2017	Less than 3 years in current department or agency	17	12	11	1	1	43	15	68	7	382
2017	3 to 10 years in current department or agency	21	20	18	5	5	21	11	59	15	189
2017	11 to 20 years in current department or agency	19	23	16	2	6	25	9	64	12	102
2017	More than 20 years in current department or agency	34	21	8	3	8	19	8	74	15	26
2014	Less than 3 years in current department or agency	20	12	11	3	2	37	15	66	10	213
2014	3 to 10 years in current department or agency	15	17	18	3	3	34	9	57	12	288
2014	11 to 20 years in current department or agency	14	25	13	7	6	26	9	60	19	90
2014	More than 20 years in current department or agency	32	16	19	3	3	17	10	66	8	31

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	23	14	5	2	17	1	75	8	349
2020	3 to 10 years in current department or agency	34	28	17	6	2	12	1	72	9	233
2020	11 to 20 years in current department or agency	43	25	14	4	9	5	0	71	14	88
2020	More than 20 years in current department or agency	36	30	24	0	6	3	0	68	7	29
2019	Less than 3 years in current department or agency	41	26	14	5	1	11	2	76	7	447
2019	3 to 10 years in current department or agency	39	25	12	11	4	9	1	72	16	207
2019	11 to 20 years in current department or agency	32	33	25	3	4	2	1	67	7	99
2019	More than 20 years in current department or agency	34	38	22	0	0	6	0	77	0	25
2018	Less than 3 years in current department or agency	37	28	16	3	1	13	1	77	5	365
2018	3 to 10 years in current department or agency	38	34	15	4	3	5	1	77	8	170
2018	11 to 20 years in current department or agency	30	40	19	2	4	4	0	73	7	81
2018	More than 20 years in current department or agency	35	23	21	0	0	20	0	74	0	17
2017	Less than 3 years in current department or agency	33	28	12	2	2	21	3	80	5	380
2017	3 to 10 years in current department or agency	33	30	19	7	4	6	1	68	12	189
2017	11 to 20 years in current department or agency	33	34	14	3	5	10	2	76	9	102
2017	More than 20 years in current department or agency	50	21	8	7	4	10	0	79	13	26
2014	Less than 3 years in current department or agency	32	27	11	2	2	20	5	79	6	213
2014	3 to 10 years in current department or agency	24	33	14	5	4	18	3	72	11	288
2014	11 to 20 years in current department or agency	27	37	18	4	6	8	0	70	11	90
2014	More than 20 years in current department or agency	44	21	15	3	0	13	3	78	4	31

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	4	96	350
2020	3 to 10 years in current department or agency	5	95	232
2019	Less than 3 years in current department or agency	6	94	448
2019	3 to 10 years in current department or agency	9	91	206
2018	Less than 3 years in current department or agency	6	94	366
2018	3 to 10 years in current department or agency	5	95	169

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	44	56	15
2019	Less than 3 years in current department or agency	23	77	27
2019	3 to 10 years in current department or agency	34	66	18
2018	Less than 3 years in current department or agency	37	63	24

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	77	23	27
2019	3 to 10 years in current department or agency	69	31	18
2018	Less than 3 years in current department or agency	56	44	24

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	10
2019	Less than 3 years in current department or agency	0	100	27

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	15
2020	3 to 10 years in current department or agency	100	10
2019	Less than 3 years in current department or agency	100	27
2019	3 to 10 years in current department or agency	100	18
2018	Less than 3 years in current department or agency	100	24

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	17	83	27
2019	3 to 10 years in current department or agency	25	75	18
2018	Less than 3 years in current department or agency	24	76	24

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	15
2020	3 to 10 years in current department or agency	100	10
2019	3 to 10 years in current department or agency	100	18
2018	Less than 3 years in current department or agency	100	24

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	15
2020	3 to 10 years in current department or agency	0	100	10

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	40	60	15
2019	Less than 3 years in current department or agency	22	78	26
2019	3 to 10 years in current department or agency	43	57	18
2018	Less than 3 years in current department or agency	20	80	23

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	20	80	26
2019	3 to 10 years in current department or agency	27	73	18

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	26
2019	3 to 10 years in current department or agency	0	100	18

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	40	60	26
2019	3 to 10 years in current department or agency	43	57	18
2018	Less than 3 years in current department or agency	24	76	23

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	33	67	15
2019	Less than 3 years in current department or agency	46	54	26
2019	3 to 10 years in current department or agency	40	60	18
2018	Less than 3 years in current department or agency	25	75	23

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	10

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	10
2019	3 to 10 years in current department or agency	0	100	18

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	26

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	35	65	15
2019	Less than 3 years in current department or agency	0	100	26
2018	Less than 3 years in current department or agency	23	77	23

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	15
2020	3 to 10 years in current department or agency	100	10
2019	Less than 3 years in current department or agency	100	26
2019	3 to 10 years in current department or agency	100	18
2018	Less than 3 years in current department or agency	100	23

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	10
2019	Less than 3 years in current department or agency	0	100	26

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	15
2020	3 to 10 years in current department or agency	100	10
2019	Less than 3 years in current department or agency	100	26
2019	3 to 10 years in current department or agency	100	18
2018	Less than 3 years in current department or agency	100	23

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	36	64	26
2019	3 to 10 years in current department or agency	39	61	17
2018	Less than 3 years in current department or agency	29	71	24

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	23	77	24

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	15
2019	3 to 10 years in current department or agency	0	100	17

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	15
2019	Less than 3 years in current department or agency	0	100	26

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	15
2020	3 to 10 years in current department or agency	100	10
2019	Less than 3 years in current department or agency	100	26
2019	3 to 10 years in current department or agency	100	17

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	15
2020	3 to 10 years in current department or agency	100	10
2019	3 to 10 years in current department or agency	100	17
2018	Less than 3 years in current department or agency	100	24

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	10

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	26
2018	Less than 3 years in current department or agency	19	81	24

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	59	41	15
2019	Less than 3 years in current department or agency	55	45	26
2019	3 to 10 years in current department or agency	51	49	17
2018	Less than 3 years in current department or agency	30	70	24

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	16

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	31	69	16
2018	Less than 3 years in current department or agency	41	59	24

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	15

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	15
2020	3 to 10 years in current department or agency	100	10
2019	3 to 10 years in current department or agency	100	16
2018	Less than 3 years in current department or agency	100	24

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	10
2019	3 to 10 years in current department or agency	0	100	16

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	15

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	24

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	15

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	41	59	15
2019	3 to 10 years in current department or agency	51	49	16
2018	Less than 3 years in current department or agency	30	70	24

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	15
2020	3 to 10 years in current department or agency	100	10
2019	3 to 10 years in current department or agency	100	16
2018	Less than 3 years in current department or agency	100	24

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	60	40	15
2019	3 to 10 years in current department or agency	53	47	16
2018	Less than 3 years in current department or agency	44	56	24

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	15
2020	3 to 10 years in current department or agency	100	10
2018	Less than 3 years in current department or agency	100	24

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	20	12	14	1	1	42	10	66	6	350
2020	3 to 10 years in current department or agency	21	13	12	5	3	36	10	63	15	232
2020	11 to 20 years in current department or agency	19	20	16	5	5	33	3	61	15	88
2020	More than 20 years in current department or agency	35	17	24	5	3	13	3	62	10	28
2019	Less than 3 years in current department or agency	23	13	14	3	1	35	11	66	7	446
2019	3 to 10 years in current department or agency	22	15	19	5	4	26	9	57	14	205
2019	11 to 20 years in current department or agency	25	21	11	2	5	27	9	72	11	99
2019	More than 20 years in current department or agency	24	22	33	4	0	17	0	55	5	27
2018	Less than 3 years in current department or agency	24	11	15	1	1	39	9	67	3	364
2018	3 to 10 years in current department or agency	25	20	24	1	1	23	6	63	3	171
2018	11 to 20 years in current department or agency	22	27	21	2	3	19	6	66	6	80
2018	More than 20 years in current department or agency	35	10	24	0	0	26	5	66	0	17
2017	Less than 3 years in current department or agency	15	13	8	0	0	49	15	77	2	380
2017	3 to 10 years in current department or agency	21	15	14	4	3	35	9	64	12	188
2017	11 to 20 years in current department or agency	20	21	19	1	2	27	10	65	5	103
2017	More than 20 years in current department or agency	31	17	22	0	0	22	8	68	0	26
2014	Less than 3 years in current department or agency	19	10	13	0	2	42	14	66	6	213
2014	3 to 10 years in current department or agency	14	9	19	2	1	41	13	51	7	288
2014	11 to 20 years in current department or agency	13	23	15	1	5	32	11	64	10	90
2014	More than 20 years in current department or agency	28	18	25	0	0	23	7	65	0	31

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	24	14	2	1	19	1	78	4	350
2020	3 to 10 years in current department or agency	37	26	15	6	1	14	2	74	8	232
2020	11 to 20 years in current department or agency	40	26	16	3	6	10	0	73	10	87
2020	More than 20 years in current department or agency	40	27	27	0	3	3	0	69	3	29
2019	Less than 3 years in current department or agency	42	26	12	4	1	13	2	80	6	448
2019	3 to 10 years in current department or agency	40	25	16	6	3	9	1	72	10	204
2019	11 to 20 years in current department or agency	35	34	12	2	5	11	0	78	9	100
2019	More than 20 years in current department or agency	32	33	33	0	0	3	0	66	0	27
2018	Less than 3 years in current department or agency	40	28	14	2	1	14	2	80	4	365
2018	3 to 10 years in current department or agency	40	30	16	2	3	7	1	77	5	168
2018	11 to 20 years in current department or agency	34	35	20	5	1	4	0	72	7	81
2018	More than 20 years in current department or agency	35	24	26	0	0	15	0	70	0	17
2017	Less than 3 years in current department or agency	33	29	10	2	0	21	4	84	3	380
2017	3 to 10 years in current department or agency	38	29	13	5	2	11	2	77	9	186
2017	11 to 20 years in current department or agency	27	31	20	0	3	17	2	72	4	101
2017	More than 20 years in current department or agency	46	8	31	4	0	10	0	61	4	26
2014	Less than 3 years in current department or agency	36	22	12	0	2	21	7	80	3	213
2014	3 to 10 years in current department or agency	30	27	18	1	2	20	4	73	3	288
2014	11 to 20 years in current department or agency	36	28	16	3	2	12	3	75	6	90
2014	More than 20 years in current department or agency	34	24	18	0	0	20	3	76	0	31

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	27	19	9	11	0	1	61	20	349
2020	3 to 10 years in current department or agency	29	32	20	11	7	0	1	62	18	233
2020	11 to 20 years in current department or agency	19	28	23	12	16	1	2	48	29	88
2020	More than 20 years in current department or agency	20	20	32	7	21	0	0	40	28	29

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	32	16	6	5	0	0	72	12	348
2020	3 to 10 years in current department or agency	42	32	15	6	5	0	0	74	11	231
2020	11 to 20 years in current department or agency	45	25	19	8	3	0	0	70	11	87
2020	More than 20 years in current department or agency	38	42	11	8	0	0	0	80	8	28
2019	Less than 3 years in current department or agency	25	30	24	10	10	0	0	55	21	448
2019	3 to 10 years in current department or agency	32	28	20	10	9	0	0	61	19	206
2019	11 to 20 years in current department or agency	24	36	17	14	5	0	3	62	20	100
2019	More than 20 years in current department or agency	35	35	14	8	9	0	0	69	17	27
2018	Less than 3 years in current department or agency	25	31	21	12	10	1	1	57	21	363
2018	3 to 10 years in current department or agency	28	37	22	6	5	0	2	66	11	170
2018	11 to 20 years in current department or agency	30	29	26	7	6	0	2	60	13	81
2018	More than 20 years in current department or agency	36	45	0	6	6	0	7	88	12	17
2017	Less than 3 years in current department or agency	24	32	22	9	11	0	2	57	21	382
2017	3 to 10 years in current department or agency	29	28	15	12	12	1	3	59	25	187
2017	11 to 20 years in current department or agency	31	21	21	13	7	1	7	56	21	103
2017	More than 20 years in current department or agency	41	15	27	8	0	0	8	62	9	26

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	17	23	27	21	11	0	0	40	33	350
2020	3 to 10 years in current department or agency	18	22	25	18	16	0	0	40	34	232
2020	11 to 20 years in current department or agency	26	28	24	14	7	0	1	54	22	88
2020	More than 20 years in current department or agency	31	16	33	12	8	0	0	47	20	29
2019	Less than 3 years in current department or agency	18	32	27	13	9	0	0	51	22	448
2019	3 to 10 years in current department or agency	15	32	27	17	8	0	0	47	25	205
2019	11 to 20 years in current department or agency	20	34	28	9	7	0	2	55	16	99
2019	More than 20 years in current department or agency	8	46	21	16	9	0	0	54	25	27
2018	Less than 3 years in current department or agency	13	25	33	16	12	0	0	39	28	365
2018	3 to 10 years in current department or agency	12	21	36	20	11	0	0	33	31	171
2018	11 to 20 years in current department or agency	12	27	32	15	10	0	3	40	26	80
2018	More than 20 years in current department or agency	22	22	33	11	12	0	0	44	23	17
2017	Less than 3 years in current department or agency	17	25	33	16	9	0	1	42	25	382
2017	3 to 10 years in current department or agency	17	25	27	16	14	1	1	42	31	189
2017	11 to 20 years in current department or agency	13	25	27	20	12	0	3	40	32	103
2017	More than 20 years in current department or agency	23	31	27	12	4	0	4	56	16	26

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	28	25	12	9	0	1	53	21	350
2020	3 to 10 years in current department or agency	25	26	21	18	8	0	1	52	27	232
2020	11 to 20 years in current department or agency	25	35	21	13	4	0	2	62	17	88
2020	More than 20 years in current department or agency	31	24	21	10	14	0	0	55	24	29
2019	Less than 3 years in current department or agency	26	32	24	11	6	0	1	59	17	446
2019	3 to 10 years in current department or agency	19	37	22	17	5	0	0	56	21	206
2019	11 to 20 years in current department or agency	18	39	25	10	8	0	1	57	18	97
2019	More than 20 years in current department or agency	8	35	25	25	7	0	0	43	32	27
2018	Less than 3 years in current department or agency	17	32	25	14	10	1	1	50	25	360
2018	3 to 10 years in current department or agency	13	25	34	17	11	0	1	38	28	170
2018	11 to 20 years in current department or agency	13	30	31	14	9	1	2	44	23	80
2018	More than 20 years in current department or agency	16	6	45	21	6	0	6	24	28	17
2017	Less than 3 years in current department or agency	24	29	26	12	8	0	1	54	20	382
2017	3 to 10 years in current department or agency	21	23	28	14	13	1	1	44	27	186
2017	11 to 20 years in current department or agency	12	25	31	18	11	0	3	38	30	102
2017	More than 20 years in current department or agency	28	31	12	18	3	0	7	63	23	26

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	23	24	13	9	0	1	53	23	347
2020	3 to 10 years in current department or agency	19	26	24	15	16	1	0	45	31	232
2020	11 to 20 years in current department or agency	24	35	17	17	5	2	2	61	22	87
2020	More than 20 years in current department or agency	34	28	22	13	3	0	0	61	16	29
2019	Less than 3 years in current department or agency	27	29	22	12	8	0	1	58	20	447
2019	3 to 10 years in current department or agency	18	30	26	17	7	0	1	49	25	206
2019	11 to 20 years in current department or agency	23	33	21	11	11	0	1	57	22	99
2019	More than 20 years in current department or agency	14	44	18	20	4	0	0	58	24	27
2018	Less than 3 years in current department or agency	21	29	24	15	10	1	0	51	25	365
2018	3 to 10 years in current department or agency	14	26	25	14	19	0	2	41	34	169
2018	11 to 20 years in current department or agency	11	33	26	9	17	1	3	46	28	81
2018	More than 20 years in current department or agency	31	6	52	10	0	0	0	37	10	17
2017	Less than 3 years in current department or agency	27	23	25	14	9	0	2	51	23	381
2017	3 to 10 years in current department or agency	21	20	19	22	15	2	1	42	38	189
2017	11 to 20 years in current department or agency	15	26	21	22	12	0	3	43	36	102
2017	More than 20 years in current department or agency	22	24	23	19	8	0	4	49	28	26

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	24	20	14	10	0	2	55	25	348
2020	3 to 10 years in current department or agency	30	26	17	14	12	0	0	56	26	232
2020	11 to 20 years in current department or agency	41	26	15	11	3	0	4	70	15	88
2020	More than 20 years in current department or agency	49	24	13	3	8	0	3	75	12	29
2019	Less than 3 years in current department or agency	36	28	17	10	7	0	2	65	17	448
2019	3 to 10 years in current department or agency	32	32	18	10	6	0	2	66	16	204
2019	11 to 20 years in current department or agency	39	32	14	7	4	0	4	74	11	99
2019	More than 20 years in current department or agency	46	24	17	7	6	0	0	71	12	27
2018	Less than 3 years in current department or agency	34	26	20	10	8	1	2	61	19	363
2018	3 to 10 years in current department or agency	27	30	21	14	7	1	1	57	21	171
2018	11 to 20 years in current department or agency	29	31	17	9	9	0	4	63	18	81
2018	More than 20 years in current department or agency	27	18	43	6	6	0	0	45	12	17
2017	Less than 3 years in current department or agency	31	28	20	10	8	0	3	61	18	382
2017	3 to 10 years in current department or agency	32	23	20	9	8	2	6	60	19	189
2017	11 to 20 years in current department or agency	33	24	21	7	8	0	6	61	17	102
2017	More than 20 years in current department or agency	42	27	8	11	0	0	12	78	13	26

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	26	21	16	14	0	0	49	30	348
2020	3 to 10 years in current department or agency	23	26	20	18	13	0	0	49	31	233
2020	11 to 20 years in current department or agency	28	28	28	8	5	3	1	58	13	88
2020	More than 20 years in current department or agency	44	22	13	14	8	0	0	66	22	29
2019	Less than 3 years in current department or agency	27	31	20	12	9	0	1	59	21	448
2019	3 to 10 years in current department or agency	27	30	20	14	7	0	1	58	22	205
2019	11 to 20 years in current department or agency	30	32	17	11	8	0	1	63	19	100
2019	More than 20 years in current department or agency	50	14	18	12	6	0	0	63	18	27
2018	Less than 3 years in current department or agency	24	29	21	15	11	0	0	54	26	365
2018	3 to 10 years in current department or agency	21	30	21	18	9	0	0	52	27	171
2018	11 to 20 years in current department or agency	22	31	22	11	12	0	2	54	23	81
2018	More than 20 years in current department or agency	30	15	35	14	6	0	0	45	20	17
2017	Less than 3 years in current department or agency	24	28	25	14	8	0	0	52	22	382
2017	3 to 10 years in current department or agency	25	26	24	16	8	1	1	52	24	189
2017	11 to 20 years in current department or agency	24	22	31	12	8	1	2	48	20	103
2017	More than 20 years in current department or agency	38	32	23	3	4	0	0	70	7	26

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	20	16	12	10	8	58	24	349
2020	3 to 10 years in current department or agency	37	14	18	9	11	10	57	22	233
2020	11 to 20 years in current department or agency	35	22	24	5	9	5	59	15	88
2020	More than 20 years in current department or agency	45	17	11	3	7	16	75	12	29

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	28	15	9	2	0	1	74	11	349
2020	3 to 10 years in current department or agency	37	33	17	7	4	0	2	72	11	231
2020	11 to 20 years in current department or agency	30	38	20	6	5	0	1	69	11	88
2020	More than 20 years in current department or agency	38	41	6	8	3	0	3	82	12	29
2019	Less than 3 years in current department or agency	35	33	22	6	3	0	2	69	9	446
2019	3 to 10 years in current department or agency	29	38	19	8	4	0	3	69	12	206
2019	11 to 20 years in current department or agency	36	29	20	8	7	0	0	65	15	99
2019	More than 20 years in current department or agency	18	62	11	9	0	0	0	80	9	27
2018	Less than 3 years in current department or agency	31	38	20	6	4	1	1	70	10	365
2018	3 to 10 years in current department or agency	30	38	22	7	3	0	1	68	10	169
2018	11 to 20 years in current department or agency	24	38	27	3	4	1	3	65	7	81
2018	More than 20 years in current department or agency	42	32	26	0	0	0	0	74	0	17
2017	Less than 3 years in current department or agency	39	34	17	5	3	0	1	74	8	382
2017	3 to 10 years in current department or agency	33	32	17	9	7	1	2	67	16	188
2017	11 to 20 years in current department or agency	28	39	16	9	5	1	2	69	14	103
2017	More than 20 years in current department or agency	51	14	20	7	0	0	8	71	8	26

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	31	19	12	5	1	1	63	18	348
2020	3 to 10 years in current department or agency	25	35	21	13	5	0	0	61	18	233
2020	11 to 20 years in current department or agency	21	37	21	13	5	2	2	60	18	88
2020	More than 20 years in current department or agency	31	29	20	14	3	0	3	61	18	29
2019	Less than 3 years in current department or agency	30	33	22	12	2	0	0	64	14	447
2019	3 to 10 years in current department or agency	21	37	23	11	7	0	2	59	18	204
2019	11 to 20 years in current department or agency	25	36	28	7	5	0	0	61	12	99
2019	More than 20 years in current department or agency	19	42	20	19	0	0	0	61	19	27
2018	Less than 3 years in current department or agency	24	35	23	11	4	1	1	61	16	364
2018	3 to 10 years in current department or agency	16	37	28	11	7	0	1	54	18	169
2018	11 to 20 years in current department or agency	15	32	36	8	6	1	2	49	15	81
2018	More than 20 years in current department or agency	29	22	23	26	0	0	0	51	26	17
2017	Less than 3 years in current department or agency	31	34	19	10	5	0	1	66	14	381
2017	3 to 10 years in current department or agency	20	34	23	14	7	1	1	55	21	189
2017	11 to 20 years in current department or agency	19	28	25	19	7	0	2	48	27	103
2017	More than 20 years in current department or agency	34	46	12	4	0	0	4	83	4	26

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	25	18	10	6	0	1	66	16	346
2020	3 to 10 years in current department or agency	36	30	18	11	4	0	1	66	16	231
2020	11 to 20 years in current department or agency	31	39	15	6	7	0	2	71	13	88
2020	More than 20 years in current department or agency	46	35	7	5	3	0	4	84	9	27
2019	Less than 3 years in current department or agency	36	32	18	9	5	0	0	68	14	447
2019	3 to 10 years in current department or agency	36	30	15	11	5	0	2	68	17	206
2019	11 to 20 years in current department or agency	29	29	33	6	4	0	0	58	10	98
2019	More than 20 years in current department or agency	18	42	27	12	0	0	0	60	12	27
2018	Less than 3 years in current department or agency	33	33	20	8	4	1	0	67	13	366
2018	3 to 10 years in current department or agency	34	37	13	10	5	0	1	72	15	167
2018	11 to 20 years in current department or agency	27	42	19	5	4	0	3	71	10	81
2018	More than 20 years in current department or agency	37	39	9	15	0	0	0	76	15	17
2017	Less than 3 years in current department or agency	37	31	18	8	5	0	1	69	13	382
2017	3 to 10 years in current department or agency	34	36	18	7	4	1	0	70	11	189
2017	11 to 20 years in current department or agency	27	34	20	10	4	1	4	64	14	103
2017	More than 20 years in current department or agency	38	39	15	4	0	0	4	80	4	26

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	22	11	6	4	1	1	79	10	348
2020	3 to 10 years in current department or agency	44	28	16	7	2	0	1	74	10	230
2020	11 to 20 years in current department or agency	49	27	6	7	10	0	1	76	17	88
2020	More than 20 years in current department or agency	51	13	14	20	3	0	0	64	23	29
2019	Less than 3 years in current department or agency	53	26	12	4	3	0	1	80	8	448
2019	3 to 10 years in current department or agency	45	30	12	6	5	0	2	77	11	205
2019	11 to 20 years in current department or agency	47	24	13	9	6	0	0	71	16	99
2019	More than 20 years in current department or agency	32	31	27	9	0	0	0	64	9	27

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	27	22	12	5	1	61	17	348
2020	3 to 10 years in current department or agency	38	31	17	8	5	1	70	13	233
2020	11 to 20 years in current department or agency	41	23	19	7	10	0	63	17	88
2020	More than 20 years in current department or agency	26	45	7	19	3	0	71	22	29

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	31	19	9	4	0	1	68	13	349
2020	3 to 10 years in current department or agency	38	35	14	9	3	0	1	73	13	232
2020	11 to 20 years in current department or agency	31	33	20	8	5	0	3	66	13	88
2020	More than 20 years in current department or agency	37	38	22	0	3	0	0	75	3	29
2019	Less than 3 years in current department or agency	41	35	15	6	2	0	1	77	8	447
2019	3 to 10 years in current department or agency	39	35	15	6	2	0	2	76	9	205
2019	11 to 20 years in current department or agency	37	26	24	8	3	1	2	65	11	99
2019	More than 20 years in current department or agency	38	39	10	9	4	0	0	77	13	27
2018	Less than 3 years in current department or agency	33	33	18	12	3	1	0	67	14	361
2018	3 to 10 years in current department or agency	40	33	20	4	3	0	0	72	7	167
2018	11 to 20 years in current department or agency	32	33	20	11	1	1	2	68	12	80
2018	More than 20 years in current department or agency	55	23	16	0	6	0	0	78	6	17
2017	Less than 3 years in current department or agency	40	36	14	5	2	1	1	78	8	381
2017	3 to 10 years in current department or agency	39	30	19	7	3	1	2	70	11	188
2017	11 to 20 years in current department or agency	31	35	23	5	3	1	2	69	8	103
2017	More than 20 years in current department or agency	50	15	31	0	0	0	4	68	0	26

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	28	11	5	1	0	1	82	6	346
2020	3 to 10 years in current department or agency	48	29	12	5	3	0	2	80	8	229
2020	11 to 20 years in current department or agency	53	25	10	6	2	3	1	81	9	87
2020	More than 20 years in current department or agency	46	29	18	3	3	0	0	75	6	29
2019	Less than 3 years in current department or agency	58	25	9	4	2	0	1	84	6	445
2019	3 to 10 years in current department or agency	54	25	11	4	3	1	1	82	7	206
2019	11 to 20 years in current department or agency	47	20	19	6	5	0	2	69	12	99
2019	More than 20 years in current department or agency	50	22	13	13	3	0	0	72	16	27
2018	Less than 3 years in current department or agency	51	25	14	5	5	1	1	76	10	366
2018	3 to 10 years in current department or agency	52	23	13	6	5	0	1	76	11	166
2018	11 to 20 years in current department or agency	43	25	17	5	7	0	3	70	12	80
2018	More than 20 years in current department or agency	65	15	19	0	0	0	0	81	0	17
2017	Less than 3 years in current department or agency	58	22	9	5	3	0	3	82	8	380
2017	3 to 10 years in current department or agency	54	23	15	5	2	1	1	78	7	188
2017	11 to 20 years in current department or agency	49	19	20	5	1	0	7	72	6	101
2017	More than 20 years in current department or agency	56	22	3	4	7	0	8	85	11	26

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	34	16	7	3	0	0	74	10	349
2020	3 to 10 years in current department or agency	38	31	22	6	2	0	1	70	9	230
2020	11 to 20 years in current department or agency	46	35	10	7	2	2	0	82	8	88
2020	More than 20 years in current department or agency	42	17	32	7	3	0	0	58	10	29

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	79	10	5	1	1	0	4	93	2	349
2020	3 to 10 years in current department or agency	70	16	7	0	1	0	6	91	1	229
2020	11 to 20 years in current department or agency	74	13	4	2	1	2	4	92	3	88
2020	More than 20 years in current department or agency	66	16	11	0	3	0	3	85	3	29
2019	Less than 3 years in current department or agency	81	10	3	1	0	0	4	95	1	444
2019	3 to 10 years in current department or agency	76	13	2	0	1	0	7	96	2	204
2019	11 to 20 years in current department or agency	69	14	11	2	2	0	3	86	3	99
2019	More than 20 years in current department or agency	63	15	4	6	3	0	10	86	10	27
2018	Less than 3 years in current department or agency	72	16	6	1	1	1	4	92	2	363
2018	3 to 10 years in current department or agency	77	11	5	3	1	0	3	91	4	167
2018	11 to 20 years in current department or agency	61	14	14	0	2	0	8	82	2	81
2018	More than 20 years in current department or agency	95	0	0	5	0	0	0	95	5	17

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	86	5	4	1	1	0	3	94	2	349
2020	3 to 10 years in current department or agency	80	10	2	2	2	0	4	93	4	231
2020	11 to 20 years in current department or agency	73	8	7	5	3	2	2	84	9	86
2020	More than 20 years in current department or agency	86	3	5	0	3	0	3	92	3	29
2019	Less than 3 years in current department or agency	76	11	6	2	2	0	3	90	4	445
2019	3 to 10 years in current department or agency	72	12	6	4	3	0	3	86	7	205
2019	11 to 20 years in current department or agency	67	14	7	4	4	2	2	84	8	100
2019	More than 20 years in current department or agency	87	4	0	4	6	0	0	91	9	27
2018	Less than 3 years in current department or agency	80	9	4	2	1	1	3	93	3	365
2018	3 to 10 years in current department or agency	82	8	4	2	3	0	2	92	4	168
2018	11 to 20 years in current department or agency	69	13	4	3	5	0	6	87	9	81
2018	More than 20 years in current department or agency	94	6	0	0	0	0	0	100	0	17
2017	Less than 3 years in current department or agency	82	7	2	2	0	1	4	95	3	381
2017	3 to 10 years in current department or agency	76	10	4	4	3	1	2	88	7	188
2017	11 to 20 years in current department or agency	65	13	7	5	2	2	7	85	7	103
2017	More than 20 years in current department or agency	85	4	0	4	0	0	8	96	4	26

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	77	14	5	2	1	0	1	92	3	348
2020	3 to 10 years in current department or agency	73	17	6	2	1	0	1	91	3	229
2020	11 to 20 years in current department or agency	67	22	4	2	2	0	3	92	4	86
2020	More than 20 years in current department or agency	65	22	7	0	3	0	3	90	3	29
2019	Less than 3 years in current department or agency	63	25	7	3	2	0	1	88	5	442
2019	3 to 10 years in current department or agency	51	27	14	3	2	1	2	81	5	206
2019	11 to 20 years in current department or agency	49	32	9	7	3	0	1	81	10	99
2019	More than 20 years in current department or agency	69	21	0	4	6	0	0	91	9	27
2018	Less than 3 years in current department or agency	63	23	8	3	1	1	1	87	5	363
2018	3 to 10 years in current department or agency	64	19	11	4	0	0	1	84	4	169
2018	11 to 20 years in current department or agency	45	33	12	5	1	0	4	81	6	81
2018	More than 20 years in current department or agency	79	21	0	0	0	0	0	100	0	17
2017	Less than 3 years in current department or agency	69	20	5	2	1	0	3	92	3	380
2017	3 to 10 years in current department or agency	63	22	9	4	1	1	2	87	4	189
2017	11 to 20 years in current department or agency	54	24	13	3	2	1	3	81	5	103
2017	More than 20 years in current department or agency	61	28	8	0	0	0	4	92	0	26

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	79	11	6	2	2	0	1	91	3	349
2020	3 to 10 years in current department or agency	67	18	7	6	2	0	1	86	8	231
2020	11 to 20 years in current department or agency	56	19	10	4	9	0	1	76	14	87
2020	More than 20 years in current department or agency	70	13	14	0	3	0	0	82	3	29
2019	Less than 3 years in current department or agency	69	18	6	3	3	0	1	88	6	442
2019	3 to 10 years in current department or agency	57	20	11	5	5	0	2	78	10	203
2019	11 to 20 years in current department or agency	53	19	13	7	6	0	1	73	14	100
2019	More than 20 years in current department or agency	83	4	4	0	9	0	0	87	9	27
2018	Less than 3 years in current department or agency	68	19	7	3	1	1	1	89	4	363
2018	3 to 10 years in current department or agency	67	13	11	4	3	0	1	81	8	170
2018	11 to 20 years in current department or agency	57	19	10	4	6	0	4	79	10	80
2018	More than 20 years in current department or agency	83	6	12	0	0	0	0	88	0	17
2017	Less than 3 years in current department or agency	73	13	6	3	1	0	3	89	5	382
2017	3 to 10 years in current department or agency	64	16	7	7	4	1	1	81	11	188
2017	11 to 20 years in current department or agency	60	15	10	8	5	0	3	77	13	103
2017	More than 20 years in current department or agency	81	12	0	4	0	0	4	96	4	26

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	71	5	2	1	1	0	19	95	3	350
2020	3 to 10 years in current department or agency	66	9	3	2	0	0	20	94	3	232
2020	11 to 20 years in current department or agency	66	14	1	1	0	0	18	97	1	87
2020	More than 20 years in current department or agency	48	18	0	0	0	0	34	100	0	29
2019	Less than 3 years in current department or agency	62	10	3	2	1	0	24	93	3	440
2019	3 to 10 years in current department or agency	57	15	4	1	1	0	22	93	2	204
2019	11 to 20 years in current department or agency	54	16	8	1	0	1	20	89	1	98
2019	More than 20 years in current department or agency	63	0	6	4	0	0	27	87	5	27
2018	Less than 3 years in current department or agency	55	10	4	2	1	1	28	91	4	356
2018	3 to 10 years in current department or agency	54	14	4	2	0	0	26	92	2	168
2018	11 to 20 years in current department or agency	52	18	4	1	0	0	25	93	1	81
2018	More than 20 years in current department or agency	55	11	0	6	0	6	22	92	8	17
2017	Less than 3 years in current department or agency	59	9	4	1	1	0	27	93	2	382
2017	3 to 10 years in current department or agency	59	13	4	1	1	1	20	93	3	189
2017	11 to 20 years in current department or agency	54	9	9	2	0	0	25	85	3	103
2017	More than 20 years in current department or agency	54	12	0	4	0	0	30	94	6	26

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	79	12	5	1	0	1	3	94	1	350
2020	3 to 10 years in current department or agency	71	16	8	1	2	0	3	89	3	233
2020	11 to 20 years in current department or agency	68	19	6	0	2	0	5	91	2	88
2020	More than 20 years in current department or agency	65	32	3	0	0	0	0	97	0	29
2019	Less than 3 years in current department or agency	68	18	8	2	0	0	4	90	2	443
2019	3 to 10 years in current department or agency	71	17	6	1	1	0	5	92	2	205
2019	11 to 20 years in current department or agency	71	18	8	1	0	0	2	91	1	98
2019	More than 20 years in current department or agency	68	16	4	4	6	0	3	86	10	26
2018	Less than 3 years in current department or agency	64	22	7	2	1	1	2	89	3	360
2018	3 to 10 years in current department or agency	66	19	7	0	0	1	7	92	1	169
2018	11 to 20 years in current department or agency	62	23	4	1	2	0	7	92	4	81
2018	More than 20 years in current department or agency	69	21	5	6	0	0	0	90	6	17
2017	Less than 3 years in current department or agency	71	14	6	2	0	0	5	90	3	379
2017	3 to 10 years in current department or agency	77	13	5	0	0	1	5	95	0	188
2017	11 to 20 years in current department or agency	65	19	6	2	2	0	7	90	4	103
2017	More than 20 years in current department or agency	62	16	15	0	0	0	7	84	0	26

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	72	11	6	4	4	0	3	86	8	348
2020	3 to 10 years in current department or agency	78	13	3	2	1	0	2	93	3	232
2020	11 to 20 years in current department or agency	72	17	3	2	1	3	2	93	3	88
2020	More than 20 years in current department or agency	87	7	0	0	3	0	3	97	3	29
2019	Less than 3 years in current department or agency	74	9	6	4	5	0	2	85	10	445
2019	3 to 10 years in current department or agency	80	8	4	3	3	0	2	90	6	203
2019	11 to 20 years in current department or agency	73	15	7	1	1	0	3	90	2	99
2019	More than 20 years in current department or agency	93	4	0	4	0	0	0	96	4	27
2018	Less than 3 years in current department or agency	74	10	4	5	5	1	2	86	10	362
2018	3 to 10 years in current department or agency	76	10	6	2	1	0	5	91	3	170
2018	11 to 20 years in current department or agency	77	11	1	1	0	0	10	97	1	81
2018	More than 20 years in current department or agency	94	6	0	0	0	0	0	100	0	17
2017	Less than 3 years in current department or agency	70	11	8	4	3	1	4	85	7	382
2017	3 to 10 years in current department or agency	78	10	5	1	0	1	5	93	2	189
2017	11 to 20 years in current department or agency	69	13	7	5	0	1	6	88	5	103
2017	More than 20 years in current department or agency	85	4	0	4	0	0	8	96	4	26

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	26	13	4	2	0	1	81	6	349
2020	3 to 10 years in current department or agency	51	25	15	6	1	1	1	78	7	232
2020	11 to 20 years in current department or agency	53	25	15	2	3	1	1	80	5	88
2020	More than 20 years in current department or agency	52	37	6	5	0	0	0	89	5	29
2019	Less than 3 years in current department or agency	60	25	9	4	1	0	1	85	6	444
2019	3 to 10 years in current department or agency	56	27	11	1	2	0	2	85	4	206
2019	11 to 20 years in current department or agency	53	27	11	5	2	0	2	82	7	99
2019	More than 20 years in current department or agency	64	17	19	0	0	0	0	81	0	27
2018	Less than 3 years in current department or agency	53	29	12	4	2	1	0	83	6	363
2018	3 to 10 years in current department or agency	58	23	13	2	0	0	3	84	2	170
2018	11 to 20 years in current department or agency	45	32	11	3	1	0	7	84	5	81
2018	More than 20 years in current department or agency	47	41	12	0	0	0	0	88	0	17
2017	Less than 3 years in current department or agency	57	26	8	5	1	1	3	86	6	380
2017	3 to 10 years in current department or agency	60	21	13	4	1	1	2	83	4	189
2017	11 to 20 years in current department or agency	53	27	14	1	2	0	4	83	3	103
2017	More than 20 years in current department or agency	68	19	8	0	0	0	4	91	0	25

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	43	20	6	3	0	0	71	9	349
2020	3 to 10 years in current department or agency	30	40	21	5	3	0	1	71	8	232
2020	11 to 20 years in current department or agency	36	33	18	7	1	3	1	73	8	88
2020	More than 20 years in current department or agency	35	31	20	11	3	0	0	66	14	29

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	11	34	36	15	4	0	0	45	19	349
2020	3 to 10 years in current department or agency	14	25	35	19	6	1	1	39	25	232
2020	11 to 20 years in current department or agency	15	28	36	15	6	0	0	43	21	86
2020	More than 20 years in current department or agency	23	23	37	11	6	0	0	45	18	29
2019	Less than 3 years in current department or agency	17	37	34	10	2	0	0	54	12	448
2019	3 to 10 years in current department or agency	15	31	36	15	2	0	0	46	18	206
2019	11 to 20 years in current department or agency	14	28	43	10	6	0	0	42	15	99
2019	More than 20 years in current department or agency	13	39	35	7	6	0	0	53	12	27
2018	Less than 3 years in current department or agency	13	33	32	14	7	0	0	47	21	364
2018	3 to 10 years in current department or agency	12	29	43	10	6	0	0	41	16	170
2018	11 to 20 years in current department or agency	11	26	45	12	7	0	0	36	19	79
2018	More than 20 years in current department or agency	11	38	30	20	0	0	0	50	20	17
2017	Less than 3 years in current department or agency	13	34	36	12	4	0	1	48	16	380
2017	3 to 10 years in current department or agency	9	26	38	17	9	0	0	36	26	189
2017	11 to 20 years in current department or agency	13	25	35	17	9	0	1	38	26	103
2017	More than 20 years in current department or agency	15	31	35	19	0	0	0	46	19	26

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	11	21	38	24	6	0	30	32	348
2020	3 to 10 years in current department or agency	15	22	41	15	8	0	23	37	233
2020	11 to 20 years in current department or agency	7	19	39	24	8	3	33	27	88
2020	More than 20 years in current department or agency	3	20	50	17	10	0	27	23	29
2019	Less than 3 years in current department or agency	6	18	42	24	10	0	34	24	447
2019	3 to 10 years in current department or agency	6	21	42	23	6	1	29	28	204
2019	11 to 20 years in current department or agency	9	19	42	24	5	0	30	28	99
2019	More than 20 years in current department or agency	0	20	44	25	11	0	36	20	27
2018	Less than 3 years in current department or agency	9	20	38	22	10	0	33	29	354
2018	3 to 10 years in current department or agency	8	20	37	24	11	0	34	28	168
2018	11 to 20 years in current department or agency	11	27	40	17	4	1	22	38	80
2018	More than 20 years in current department or agency	6	32	36	16	10	0	26	38	17
2017	Less than 3 years in current department or agency	4	21	39	24	12	0	36	25	381
2017	3 to 10 years in current department or agency	8	21	42	19	8	1	28	29	189
2017	11 to 20 years in current department or agency	5	29	36	24	3	3	28	35	102
2017	More than 20 years in current department or agency	4	19	47	16	15	0	30	23	26

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	36	14	6	4	4	0	75	10	349
2020	3 to 10 years in current department or agency	44	34	11	8	2	1	0	79	9	231
2020	11 to 20 years in current department or agency	44	42	8	0	6	0	0	86	6	87
2020	More than 20 years in current department or agency	54	27	9	6	3	0	0	81	9	29
2019	Less than 3 years in current department or agency	43	37	11	4	2	2	0	82	7	448
2019	3 to 10 years in current department or agency	37	39	14	6	2	2	0	78	8	207
2019	11 to 20 years in current department or agency	42	37	13	3	2	2	2	81	6	99
2019	More than 20 years in current department or agency	38	40	16	0	6	0	0	78	6	27
2018	Less than 3 years in current department or agency	39	41	12	6	1	2	0	81	7	366
2018	3 to 10 years in current department or agency	44	39	10	6	1	1	0	83	7	170
2018	11 to 20 years in current department or agency	30	47	16	2	3	0	2	79	5	81
2018	More than 20 years in current department or agency	44	36	15	5	0	0	0	80	5	17
2017	Less than 3 years in current department or agency	31	46	11	6	3	3	1	79	9	382
2017	3 to 10 years in current department or agency	34	41	13	4	4	3	0	78	8	188
2017	11 to 20 years in current department or agency	27	48	14	4	5	1	1	76	9	102
2017	More than 20 years in current department or agency	44	34	11	7	3	0	0	78	11	26

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	32	12	8	5	4	1	74	14	349
2020	3 to 10 years in current department or agency	40	27	14	14	4	2	0	68	18	230
2020	11 to 20 years in current department or agency	37	39	11	6	3	4	0	79	9	88
2020	More than 20 years in current department or agency	53	28	9	3	3	3	0	84	6	29

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	26	12	10	5	1	72	15	349
2020	3 to 10 years in current department or agency	42	29	7	13	6	2	73	20	233
2020	11 to 20 years in current department or agency	39	22	16	14	10	0	61	23	88
2020	More than 20 years in current department or agency	54	18	22	3	3	0	71	6	29

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	25	9	3	2	2	1	84	6	346
2020	3 to 10 years in current department or agency	53	23	12	5	2	5	1	80	7	230
2020	11 to 20 years in current department or agency	47	22	17	6	6	1	1	70	12	87
2020	More than 20 years in current department or agency	56	26	11	3	3	0	0	83	6	29

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	32	13	7	3	1	1	76	11	350
2020	3 to 10 years in current department or agency	35	30	15	12	7	1	0	67	19	232
2020	11 to 20 years in current department or agency	41	29	12	6	12	0	0	70	18	88
2020	More than 20 years in current department or agency	50	30	12	5	3	0	0	80	8	29
2019	Less than 3 years in current department or agency	35	36	16	8	4	2	0	72	12	448
2019	3 to 10 years in current department or agency	30	35	17	11	4	2	0	67	16	207
2019	11 to 20 years in current department or agency	27	40	15	9	6	2	0	69	16	100
2019	More than 20 years in current department or agency	28	39	20	8	6	0	0	67	13	27
2018	Less than 3 years in current department or agency	32	39	13	11	3	2	0	72	15	366
2018	3 to 10 years in current department or agency	32	33	18	11	6	0	1	65	17	169
2018	11 to 20 years in current department or agency	26	39	20	6	8	0	1	66	14	81
2018	More than 20 years in current department or agency	40	30	10	10	9	0	0	70	19	17
2017	Less than 3 years in current department or agency	27	39	16	11	5	1	0	67	16	381
2017	3 to 10 years in current department or agency	22	38	14	17	6	2	1	62	24	189
2017	11 to 20 years in current department or agency	22	37	17	11	8	4	1	62	20	103
2017	More than 20 years in current department or agency	32	32	17	19	0	0	0	64	19	25

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	36	9	7	3	1	1	81	10	349
2020	3 to 10 years in current department or agency	39	40	7	11	2	1	1	80	13	232
2020	11 to 20 years in current department or agency	34	42	13	5	4	1	1	78	9	88
2020	More than 20 years in current department or agency	51	43	3	0	3	0	0	94	3	29

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	32	12	9	4	1	1	75	14	347
2020	3 to 10 years in current department or agency	35	37	9	12	5	1	1	74	17	229
2020	11 to 20 years in current department or agency	33	36	16	7	4	2	1	72	11	87
2020	More than 20 years in current department or agency	50	35	8	3	3	0	0	86	6	29

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	36	13	6	4	1	1	76	11	343
2020	3 to 10 years in current department or agency	36	33	17	8	3	1	2	71	11	232
2020	11 to 20 years in current department or agency	33	38	14	4	5	5	0	75	10	88
2020	More than 20 years in current department or agency	53	39	0	0	8	0	0	92	8	28

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	27	10	4	2	3	2	84	6	349
2020	3 to 10 years in current department or agency	48	30	11	5	2	1	3	82	6	231
2020	11 to 20 years in current department or agency	40	39	9	4	6	1	1	81	10	88
2020	More than 20 years in current department or agency	54	31	8	5	3	0	0	84	8	29

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	73	15	5	1	1	4	1	93	2	348
2020	3 to 10 years in current department or agency	69	20	5	1	0	3	1	94	2	232
2020	11 to 20 years in current department or agency	62	24	7	1	3	3	0	89	4	88
2020	More than 20 years in current department or agency	81	7	7	0	0	5	0	93	0	28

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	30	9	7	3	4	1	81	10	350
2020	3 to 10 years in current department or agency	48	32	11	4	2	3	1	83	6	232
2020	11 to 20 years in current department or agency	43	41	9	4	2	1	0	85	5	88
2020	More than 20 years in current department or agency	54	34	3	6	3	0	0	87	9	29

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	25	7	6	4	1	0	83	10	350
2020	3 to 10 years in current department or agency	51	30	8	6	3	1	1	83	9	232
2020	11 to 20 years in current department or agency	47	29	8	9	6	0	1	78	15	86
2020	More than 20 years in current department or agency	46	39	8	0	6	0	0	85	6	28

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	27	7	7	3	1	0	82	11	350
2020	3 to 10 years in current department or agency	50	28	8	9	3	1	0	79	13	233
2020	11 to 20 years in current department or agency	47	28	10	8	4	2	1	78	12	88
2020	More than 20 years in current department or agency	55	29	8	5	3	0	0	84	8	28

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	43	13	7	7	2	1	72	14	83
2020	3 to 10 years in current department or agency	29	43	9	15	1	2	0	73	17	79
2019	Less than 3 years in current department or agency	39	39	10	8	3	0	2	79	11	95
2019	3 to 10 years in current department or agency	34	49	6	9	2	0	1	84	10	69

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	90	10	83
2020	3 to 10 years in current department or agency	100	0	79

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	21	30	19	16	13	1	0	52	29	76
2020	3 to 10 years in current department or agency	20	32	18	17	13	0	0	52	29	79

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	4	96	346
2020	3 to 10 years in current department or agency	8	92	231
2020	11 to 20 years in current department or agency	11	89	86
2020	More than 20 years in current department or agency	12	88	28

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	6	94	349
2020	3 to 10 years in current department or agency	8	92	232
2020	11 to 20 years in current department or agency	14	86	87
2020	More than 20 years in current department or agency	8	92	27
2019	Less than 3 years in current department or agency	14	86	446
2019	3 to 10 years in current department or agency	14	86	206
2019	11 to 20 years in current department or agency	13	87	99
2019	More than 20 years in current department or agency	10	90	27
2017	Less than 3 years in current department or agency	10	90	381
2017	3 to 10 years in current department or agency	17	83	188
2017	11 to 20 years in current department or agency	15	85	102
2017	More than 20 years in current department or agency	20	80	25
2014	Less than 3 years in current department or agency	8	92	213
2014	3 to 10 years in current department or agency	13	87	286
2014	11 to 20 years in current department or agency	11	89	88

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	27	73	22
2020	3 to 10 years in current department or agency	35	65	20

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	85	15	22
2020	3 to 10 years in current department or agency	96	4	20
2019	Less than 3 years in current department or agency	92	8	63
2019	3 to 10 years in current department or agency	73	27	30
2017	Less than 3 years in current department or agency	86	14	41
2017	3 to 10 years in current department or agency	90	10	31
2017	11 to 20 years in current department or agency	88	12	15
2014	Less than 3 years in current department or agency	67	33	17
2014	3 to 10 years in current department or agency	87	13	37

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	23	24	0	5	0	5	69	6	19
2020	3 to 10 years in current department or agency	34	42	0	17	0	6	0	82	18	18
2019	Less than 3 years in current department or agency	58	26	5	7	2	2	0	85	9	55
2019	3 to 10 years in current department or agency	61	30	0	0	5	5	0	95	5	22
2017	Less than 3 years in current department or agency	65	24	5	3	3	0	0	89	6	34
2017	3 to 10 years in current department or agency	56	40	0	4	0	0	0	96	4	28
2017	11 to 20 years in current department or agency	47	38	8	7	0	0	0	85	7	13
2014	Less than 3 years in current department or agency	93	7	0	0	0	0	0	100	0	11
2014	3 to 10 years in current department or agency	75	25	0	0	0	0	0	100	0	32

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	32	7	2	2	3	3	88	5	349
2020	3 to 10 years in current department or agency	56	27	8	5	0	2	3	87	5	232
2020	11 to 20 years in current department or agency	41	24	15	4	2	7	8	77	6	88
2020	More than 20 years in current department or agency	59	18	8	5	3	0	7	83	9	28

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	47	20	1	60	40	350
2020	3 to 10 years in current department or agency	25	55	20	0	69	31	233
2020	11 to 20 years in current department or agency	17	68	14	1	80	20	88
2020	More than 20 years in current department or agency	18	63	19	0	78	22	29

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	47	53	113
2020	3 to 10 years in current department or agency	34	66	56

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	20	17	14	22	19	1	6	40	44	113
2020	3 to 10 years in current department or agency	19	27	11	13	23	6	0	50	38	56

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	11	10	20	23	33	0	3	22	57	113
2020	3 to 10 years in current department or agency	9	20	15	24	30	2	0	30	55	57

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	22	14	5	7	2	9	70	14	350
2020	3 to 10 years in current department or agency	49	20	10	7	7	0	5	73	16	232
2020	11 to 20 years in current department or agency	46	13	14	13	4	0	9	65	20	88
2020	More than 20 years in current department or agency	54	21	15	0	0	0	10	83	0	29
2019	Less than 3 years in current department or agency	41	21	14	9	8	1	5	66	18	437
2019	3 to 10 years in current department or agency	41	23	17	8	7	0	4	67	15	202
2019	11 to 20 years in current department or agency	39	15	15	7	14	2	10	61	23	97
2019	More than 20 years in current department or agency	47	21	8	4	13	0	8	73	18	27
2018	Less than 3 years in current department or agency	44	20	16	9	6	1	4	68	15	364
2018	3 to 10 years in current department or agency	45	19	14	8	6	0	7	69	16	169
2018	11 to 20 years in current department or agency	44	19	13	7	13	0	5	66	21	80
2018	More than 20 years in current department or agency	64	17	7	0	12	0	0	81	12	16

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Privy Council Office by Question 109. In total, how many years have you been working in your current department or agency?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence