2020 Public Service Employee Survey Results for Privy Council Office by Question 106. Please indicate your occupational group and level. Occupational group and level - GT

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 43 50 0 7 0 0 0 93 7 28
2020 GT-03 42 58 0 0 0 0 0 100 0 12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 64 29 7 0 0 0 0 93 0 28
2020 GT-03 75 17 8 0 0 0 0 92 0 12
2017 GT 46 27 5 9 5 9 0 80 15 22
2014 GT 68 21 5 5 0 0 0 89 5 19
2014 GT-04 50 40 0 10 0 0 0 90 10 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 54 25 7 7 7 0 0 79 14 28
2020 GT-03 42 33 8 0 17 0 0 75 17 12
2019 GT 55 34 7 0 3 0 0 90 3 29
2019 GT-03 64 36 0 0 0 0 0 100 0 11
2019 GT-04 45 45 9 0 0 0 0 91 0 11
2017 GT 45 28 9 9 5 5 0 76 14 22
2014 GT 56 22 6 11 6 0 0 78 17 18

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 26 22 26 15 11 0 0 48 26 27
2020 GT-03 45 18 18 9 9 0 0 64 18 11
2019 GT 24 38 10 24 3 0 0 62 28 29
2019 GT-03 27 45 9 18 0 0 0 73 18 11
2019 GT-04 36 18 9 36 0 0 0 55 36 11
2018 GT 37 26 16 11 5 0 5 67 17 19
2018 GT-04 45 9 9 18 9 0 9 60 30 11
2017 GT 18 36 19 9 18 0 0 54 27 22
2014 GT 21 26 11 21 21 0 0 47 42 19
2014 GT-04 20 40 10 20 10 0 0 60 30 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 41 30 11 15 4 0 0 70 19 27
2020 GT-03 55 27 0 18 0 0 0 82 18 11
2019 GT 48 24 21 7 0 0 0 72 7 29
2019 GT-03 73 18 9 0 0 0 0 91 0 11
2019 GT-04 45 18 18 18 0 0 0 64 18 11
2017 GT 46 23 9 23 0 0 0 68 23 22
2014 GT 26 47 16 11 0 0 0 74 11 19
2014 GT-04 20 60 0 20 0 0 0 80 20 10

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 25 25 11 18 18 4 0 52 37 28
2020 GT-03 25 33 8 0 25 8 0 64 27 12
2019 GT 45 17 17 14 7 0 0 62 21 29
2019 GT-03 55 36 0 9 0 0 0 91 9 11
2019 GT-04 45 9 27 18 0 0 0 55 18 11
2018 GT 11 47 11 21 11 0 0 58 32 19
2018 GT-04 9 55 9 9 18 0 0 64 27 11
2017 GT 18 27 14 23 18 0 0 45 41 22
2014 GT 26 16 21 21 16 0 0 42 37 19
2014 GT-04 30 20 30 0 20 0 0 50 20 10

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 39 25 14 14 7 0 0 64 21 28
2020 GT-03 25 17 25 25 8 0 0 42 33 12
2019 GT 52 24 24 0 0 0 0 76 0 29
2019 GT-03 64 27 9 0 0 0 0 91 0 11
2019 GT-04 55 27 18 0 0 0 0 82 0 11
2018 GT 26 63 5 5 0 0 0 89 5 19
2018 GT-04 18 73 0 9 0 0 0 91 9 11
2017 GT 41 32 9 14 5 0 0 72 19 22
2014 GT 42 42 0 0 16 0 0 84 16 19
2014 GT-04 50 40 0 0 10 0 0 90 10 10

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 21 32 25 11 11 0 0 54 21 28
2020 GT-03 17 42 17 8 17 0 0 58 25 12
2019 GT 41 34 17 7 0 0 0 76 7 29
2019 GT-03 55 45 0 0 0 0 0 100 0 11
2019 GT-04 45 27 18 9 0 0 0 73 9 11
2018 GT 37 32 16 11 5 0 0 68 16 19
2018 GT-04 45 18 9 18 9 0 0 64 27 11
2017 GT 32 32 9 18 9 0 0 64 27 22
2014 GT 37 26 16 5 16 0 0 63 21 19
2014 GT-04 50 20 10 10 10 0 0 70 20 10

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 25 32 11 21 11 0 0 57 32 28
2020 GT-03 25 42 8 17 8 0 0 67 25 12
2019 GT 38 41 10 7 3 0 0 79 10 29
2019 GT-03 45 45 0 9 0 0 0 91 9 11
2019 GT-04 36 36 27 0 0 0 0 73 0 11
2018 GT 47 26 21 5 0 0 0 74 5 19
2018 GT-04 45 18 27 9 0 0 0 64 9 11
2017 GT 36 37 5 18 5 0 0 73 23 22

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 46 36 7 7 4 0 0 82 11 28
2020 GT-03 25 42 17 8 8 0 0 67 17 12
2019 GT 55 38 3 3 0 0 0 93 3 29
2019 GT-03 64 36 0 0 0 0 0 100 0 11
2019 GT-04 55 36 9 0 0 0 0 91 0 11
2018 GT 58 42 0 0 0 0 0 100 0 19
2018 GT-04 45 55 0 0 0 0 0 100 0 11
2017 GT 50 41 5 5 0 0 0 91 5 22
2014 GT 58 26 5 5 5 0 0 84 11 19
2014 GT-04 70 20 10 0 0 0 0 90 0 10

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 21 32 18 18 11 0 0 54 29 28
2020 GT-03 17 33 25 8 17 0 0 50 25 12
2019 GT 48 24 17 7 3 0 0 72 10 29
2019 GT-03 64 27 9 0 0 0 0 91 0 11
2019 GT-04 55 18 27 0 0 0 0 73 0 11
2018 GT 42 26 21 11 0 0 0 68 11 19
2018 GT-04 45 18 18 18 0 0 0 64 18 11
2017 GT 41 32 9 14 5 0 0 73 18 22

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 59 30 7 4 0 0 0 89 4 27
2020 GT-03 58 25 17 0 0 0 0 83 0 12
2019 GT 69 24 7 0 0 0 0 93 0 29
2019 GT-03 73 27 0 0 0 0 0 100 0 11
2019 GT-04 73 18 9 0 0 0 0 91 0 11
2018 GT 53 42 5 0 0 0 0 95 0 19
2018 GT-04 45 45 9 0 0 0 0 91 0 11
2017 GT 63 27 5 5 0 0 0 90 5 22
2014 GT 84 11 0 0 5 0 0 95 5 19
2014 GT-04 90 10 0 0 0 0 0 100 0 10

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 32 32 0 18 18 0 0 64 36 28
2020 GT-03 33 17 0 25 25 0 0 50 50 12
2019 GT 28 52 17 0 3 0 0 79 3 29
2019 GT-03 27 55 18 0 0 0 0 82 0 11
2019 GT-04 45 45 9 0 0 0 0 91 0 11
2018 GT 58 11 16 16 0 0 0 68 16 19
2018 GT-04 55 9 18 18 0 0 0 64 18 11
2017 GT 45 23 10 23 0 0 0 68 23 22
2014 GT 42 32 0 21 5 0 0 74 26 19
2014 GT-04 30 50 0 20 0 0 0 80 20 10

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 32 36 14 4 14 0 0 68 18 28
2020 GT-03 33 25 8 8 25 0 0 58 33 12
2019 GT 38 41 17 0 3 0 0 79 3 29
2019 GT-03 45 36 18 0 0 0 0 82 0 11
2019 GT-04 55 18 27 0 0 0 0 73 0 11
2018 GT 42 32 21 5 0 0 0 74 5 19
2018 GT-04 45 27 27 0 0 0 0 73 0 11
2017 GT 46 23 23 9 0 0 0 68 9 22
2014 GT 37 32 11 16 5 0 0 68 21 19
2014 GT-04 30 40 0 30 0 0 0 70 30 10

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 36 39 7 18 0 0 0 75 18 28
2020 GT-03 42 33 8 17 0 0 0 75 17 12
2019 GT 43 46 7 4 0 0 0 89 4 28
2019 GT-03 45 55 0 0 0 0 0 100 0 11
2019 GT-04 50 40 10 0 0 0 0 90 0 10
2018 GT 53 26 16 5 0 0 0 79 5 19
2018 GT-04 55 27 18 0 0 0 0 82 0 11
2017 GT 41 41 5 9 5 0 0 82 14 22
2014 GT 37 37 11 16 0 0 0 74 16 19
2014 GT-04 30 50 0 20 0 0 0 80 20 10

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 36 39 11 4 7 0 4 78 11 28
2020 GT-03 42 25 17 0 8 0 8 73 9 12
2019 GT 62 31 7 0 0 0 0 93 0 29
2019 GT-03 64 36 0 0 0 0 0 100 0 11
2019 GT-04 73 18 9 0 0 0 0 91 0 11
2018 GT 42 53 5 0 0 0 0 95 0 19
2018 GT-04 27 64 9 0 0 0 0 91 0 11
2017 GT 68 23 5 5 0 0 0 91 5 22
2014 GT 53 32 0 11 5 0 0 84 16 19
2014 GT-04 60 30 0 10 0 0 0 90 10 10

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 18 25 32 18 4 0 4 44 22 28
2020 GT-03 17 25 42 17 0 0 0 42 17 12
2019 GT 43 39 0 7 7 0 4 85 15 28
2019 GT-03 55 45 0 0 0 0 0 100 0 11
2019 GT-04 45 18 0 18 9 0 9 70 30 11
2018 GT 32 26 16 16 5 0 5 61 22 19
2018 GT-04 27 36 0 18 9 0 9 70 30 11
2017 GT 18 41 9 9 9 0 14 69 21 22
2014 GT 26 21 11 16 5 0 21 60 27 19
2014 GT-04 10 20 20 30 0 0 20 38 38 10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 14 43 7 25 7 0 4 33 59 28
2020 GT-03 0 33 17 33 8 0 8 45 36 12
2019 GT 7 31 24 24 14 0 0 38 38 29
2019 GT-03 0 9 36 27 27 0 0 55 9 11
2019 GT-04 0 55 9 27 9 0 0 36 55 11
2018 GT 5 37 47 5 5 0 0 11 42 19
2018 GT-04 9 27 45 9 9 0 0 18 36 11
2017 GT 14 23 41 0 14 0 9 15 40 22
2014 GT 16 37 32 16 0 0 0 16 53 19
2014 GT-04 20 50 10 20 0 0 0 20 70 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 19 19 11 41 11 0 0 52 37 27
2020 GT-03 9 18 9 45 18 0 0 64 27 11
2019 GT 3 7 21 38 21 0 10 65 12 29
2019 GT-03 0 0 9 36 27 0 27 88 0 11
2019 GT-04 0 18 27 27 27 0 0 55 18 11
2018 GT 5 16 32 32 11 0 5 44 22 19
2018 GT-04 0 18 45 18 18 0 0 36 18 11
2017 GT 5 27 27 19 14 9 0 35 35 22
2014 GT 6 17 39 11 28 0 0 39 22 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 4 14 36 29 7 4 7 40 20 28
2020 GT-03 8 0 42 25 8 8 8 40 10 12
2019 GT 7 25 21 21 21 0 4 44 33 28
2019 GT-03 10 20 10 30 30 0 0 60 30 10
2019 GT-04 0 36 18 18 18 0 9 40 40 11
2018 GT 5 21 37 16 21 0 0 37 26 19
2018 GT-04 0 27 36 18 18 0 0 36 27 11
2017 GT 10 32 18 23 18 0 0 41 41 22
2014 GT 16 21 42 5 16 0 0 21 37 19
2014 GT-04 30 30 30 0 10 0 0 10 60 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 18 7 25 36 11 0 4 48 26 28
2020 GT-03 8 8 25 42 8 0 8 55 18 12
2019 GT 3 21 24 38 10 0 3 50 25 29
2019 GT-03 0 0 18 73 9 0 0 82 0 11
2019 GT-04 0 27 27 18 18 0 9 40 30 11
2018 GT 11 21 21 32 16 0 0 47 32 19
2018 GT-04 0 9 27 36 27 0 0 64 9 11
2017 GT 9 33 19 29 5 0 5 35 45 21
2014 GT 11 22 28 17 22 0 0 39 33 18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 4 11 29 46 7 0 4 56 15 28
2020 GT-03 0 8 33 42 8 0 8 55 9 12
2019 GT 7 10 21 41 17 0 3 61 18 29
2019 GT-03 9 0 9 45 27 0 9 80 10 11
2019 GT-04 9 18 18 36 18 0 0 55 27 11
2018 GT 11 21 16 42 11 0 0 53 32 19
2018 GT-04 0 27 9 45 18 0 0 64 27 11
2017 GT 9 18 23 32 9 0 9 45 30 22
2014 GT 11 21 32 21 16 0 0 37 32 19
2014 GT-04 20 30 20 30 0 0 0 30 50 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 0 7 14 25 50 4 0 78 7 28
2020 GT-03 0 0 8 25 58 8 0 91 0 12
2019 GT 0 0 21 28 38 0 14 76 0 29
2019 GT-03 0 0 9 0 64 0 27 88 0 11
2019 GT-04 0 0 36 36 27 0 0 64 0 11
2018 GT 0 5 16 21 42 0 16 75 6 19
2018 GT-04 0 0 9 18 55 0 18 89 0 11
2017 GT 5 5 9 36 37 5 5 80 10 22
2014 GT 5 0 21 32 32 0 11 71 6 19
2014 GT-04 10 0 20 40 20 0 10 67 11 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 0 14 36 29 21 0 0 50 14 28
2020 GT-03 0 17 33 33 17 0 0 50 17 12
2019 GT 0 18 39 11 25 4 4 38 19 28
2019 GT-03 0 0 40 0 50 0 10 56 0 10
2019 GT-04 0 36 27 18 18 0 0 36 36 11
2018 GT 0 11 32 21 21 11 5 50 13 19
2018 GT-04 0 9 27 18 27 9 9 56 11 11
2017 GT 5 18 9 28 32 0 9 65 25 22
2014 GT 0 32 21 16 26 0 5 44 33 19
2014 GT-04 0 20 30 30 10 0 10 44 22 10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 0 11 46 32 11 0 0 43 11 28
2020 GT-03 0 25 42 17 17 0 0 33 25 12
2019 GT 0 10 45 31 10 0 3 43 11 29
2019 GT-03 0 0 27 45 18 0 9 70 0 11
2019 GT-04 0 18 55 18 9 0 0 27 18 11
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 11 25 11 29 25 0 0 36 54 28
2020 GT-03 8 42 8 17 25 0 0 50 42 12
2019 GT 21 24 24 17 7 3 3 48 26 29
2019 GT-03 18 9 27 18 9 9 9 33 33 11
2019 GT-04 27 36 18 18 0 0 0 64 18 11
2018 GT 37 21 26 11 0 0 5 61 11 19
2018 GT-04 36 18 36 0 0 0 9 60 0 11
2017 GT 19 32 14 32 0 5 0 53 33 22
2014 GT 26 21 16 21 16 0 0 47 37 19
2014 GT-04 30 30 20 10 10 0 0 60 20 10

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 21 25 14 21 18 0 0 46 39 28
2020 GT-03 25 33 0 25 17 0 0 58 42 12
2019 GT 41 31 17 7 3 0 0 72 10 29
2019 GT-03 55 27 0 18 0 0 0 82 18 11
2019 GT-04 27 27 36 0 9 0 0 55 9 11
2018 GT 53 37 0 5 5 0 0 89 11 19
2018 GT-04 45 45 0 0 9 0 0 91 9 11
2017 GT 19 50 5 23 5 0 0 68 27 22
2014 GT 32 32 5 16 16 0 0 63 32 19
2014 GT-04 30 40 10 10 10 0 0 70 20 10

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 29 39 14 11 7 0 0 68 18 28
2020 GT-03 50 25 0 17 8 0 0 75 25 12
2019 GT 45 28 14 14 0 0 0 72 14 29
2019 GT-03 64 18 0 18 0 0 0 82 18 11
2019 GT-04 27 45 9 18 0 0 0 73 18 11
2018 GT 42 37 16 5 0 0 0 79 5 19
2018 GT-04 45 27 18 9 0 0 0 73 9 11
2017 GT 46 18 9 18 5 0 5 67 24 22
2014 GT 21 42 11 16 11 0 0 63 26 19
2014 GT-04 30 50 10 10 0 0 0 80 10 10

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 21 43 25 7 4 0 0 64 11 28
2020 GT-03 25 42 17 8 8 0 0 67 17 12
2019 GT 41 34 14 7 0 3 0 79 7 29
2019 GT-03 55 18 9 9 0 9 0 80 10 11
2019 GT-04 27 45 27 0 0 0 0 73 0 11
2018 GT 42 37 21 0 0 0 0 79 0 19
2018 GT-04 36 36 27 0 0 0 0 73 0 11

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 54 18 14 4 7 0 4 74 11 28
2020 GT-03 50 25 8 0 8 0 8 82 9 12
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 39 21 29 4 7 0 0 61 11 28
2020 GT-03 33 25 25 8 8 0 0 58 17 12
2019 GT 41 38 10 3 0 0 7 85 4 29
2019 GT-03 55 18 9 0 0 0 18 89 0 11
2019 GT-04 36 55 9 0 0 0 0 91 0 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 36 25 21 11 7 0 0 61 18 28
2020 GT-03 33 25 17 17 8 0 0 58 25 12
2019 GT 59 17 17 3 3 0 0 76 7 29
2019 GT-03 82 18 0 0 0 0 0 100 0 11
2019 GT-04 45 27 27 0 0 0 0 73 0 11
2018 GT 63 16 11 11 0 0 0 79 11 19
2018 GT-04 64 18 9 9 0 0 0 82 9 11
2017 GT 46 23 9 9 14 0 0 68 23 22
2014 GT 47 32 0 16 5 0 0 79 21 19
2014 GT-04 50 30 0 20 0 0 0 80 20 10

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 36 25 29 0 11 0 0 61 11 28
2020 GT-03 25 33 25 0 17 0 0 58 17 12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 29 36 14 4 18 0 0 64 21 28
2020 GT-03 25 42 17 0 17 0 0 67 17 12
2019 GT 38 45 10 3 3 0 0 83 7 29
2019 GT-03 55 45 0 0 0 0 0 100 0 11
2019 GT-04 45 27 27 0 0 0 0 73 0 11
2018 GT 53 32 11 5 0 0 0 84 5 19
2018 GT-04 55 27 18 0 0 0 0 82 0 11
2017 GT 46 23 5 23 5 0 0 68 27 22
2014 GT 32 42 0 21 5 0 0 74 26 19
2014 GT-04 30 40 0 30 0 0 0 70 30 10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GT 25 75 28
2020 GT-03 33 67 12

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 32 18 14 18 11 0 7 54 31 28
2020 GT-03 33 25 0 8 17 0 17 70 30 12

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 36 25 11 18 11 0 0 61 29 28
2020 GT-03 25 33 8 25 8 0 0 58 33 12
2019 GT 62 24 7 3 3 0 0 86 7 29
2019 GT-03 82 18 0 0 0 0 0 100 0 11
2019 GT-04 55 27 9 9 0 0 0 82 9 11
2018 GT 58 26 16 0 0 0 0 84 0 19
2018 GT-04 55 27 18 0 0 0 0 82 0 11
2017 GT 62 9 9 5 9 0 5 75 15 21
2014 GT 63 16 5 11 5 0 0 79 16 19
2014 GT-04 60 20 10 10 0 0 0 80 10 10
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 32 25 11 25 4 4 0 59 30 28
2020 GT-03 25 33 0 25 8 8 0 64 36 12
2019 GT 45 31 14 3 0 7 0 81 4 29
2019 GT-03 55 27 0 9 0 9 0 90 10 11
2019 GT-04 36 36 18 0 0 9 0 80 0 11
2018 GT 47 16 16 11 5 5 0 67 17 19
2018 GT-04 55 0 27 9 0 9 0 60 10 11
2017 GT 41 27 9 5 9 5 5 75 15 22
2014 GT 21 42 16 11 5 5 0 67 17 19
2014 GT-04 30 60 10 0 0 0 0 90 0 10

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 33 22 22 11 11 0 0 56 22 27
2020 GT-03 27 27 18 9 18 0 0 55 27 11
2019 GT 55 21 21 3 0 0 0 76 3 29
2019 GT-03 82 9 0 9 0 0 0 91 9 11
2019 GT-04 36 36 27 0 0 0 0 73 0 11
2018 GT 47 11 21 0 16 5 0 61 17 19
2018 GT-04 55 0 27 0 9 9 0 60 10 11
2017 GT 46 27 9 5 9 0 5 76 14 22
2014 GT 16 47 21 11 5 0 0 63 16 19
2014 GT-04 20 60 20 0 0 0 0 80 0 10

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 18 32 21 14 7 7 0 54 23 28
2020 GT-03 17 17 25 17 8 17 0 40 30 12
2019 GT 38 31 21 3 0 7 0 74 4 29
2019 GT-03 55 18 0 9 0 18 0 89 11 11
2019 GT-04 27 45 27 0 0 0 0 73 0 11
2018 GT 32 21 26 5 11 5 0 56 17 19
2018 GT-04 45 9 27 0 9 9 0 60 10 11
2017 GT 32 32 14 9 9 0 5 67 19 22
2014 GT 11 37 32 16 5 0 0 47 21 19
2014 GT-04 10 60 30 0 0 0 0 70 0 10

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 18 32 14 18 14 4 0 52 33 28
2020 GT-03 17 25 8 17 25 8 0 45 45 12
2019 GT 31 31 24 7 3 3 0 64 11 29
2019 GT-03 36 45 0 9 9 0 0 82 18 11
2019 GT-04 36 27 36 0 0 0 0 64 0 11
2018 GT 26 21 32 11 11 0 0 47 21 19
2018 GT-04 36 18 27 9 9 0 0 55 18 11
2017 GT 23 23 9 28 14 0 5 47 43 22
2014 GT 16 42 11 21 11 0 0 58 32 19
2014 GT-04 30 50 0 20 0 0 0 80 20 10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 25 25 21 11 14 4 0 52 26 28
2020 GT-03 17 42 17 0 17 8 0 64 18 12
2019 GT 41 24 10 10 0 14 0 76 12 29
2019 GT-03 45 18 9 18 0 9 0 70 20 11
2019 GT-04 55 45 0 0 0 0 0 100 0 11
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 18 43 18 14 7 0 0 61 21 28
2020 GT-03 17 50 17 0 17 0 0 67 17 12
2019 GT 34 41 21 3 0 0 0 76 3 29
2019 GT-03 36 55 0 9 0 0 0 91 9 11
2019 GT-04 36 36 27 0 0 0 0 73 0 11
2018 GT 26 37 21 16 0 0 0 63 16 19
2018 GT-04 36 36 18 9 0 0 0 73 9 11
2017 GT 23 36 18 14 9 0 0 59 23 22
2014 GT 26 47 16 0 5 5 0 78 6 19
2014 GT-04 50 40 10 0 0 0 0 90 0 10

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 14 29 18 32 7 0 0 43 39 28
2020 GT-03 8 42 17 25 8 0 0 50 33 12
2019 GT 38 38 21 3 0 0 0 76 3 29
2019 GT-03 55 27 18 0 0 0 0 82 0 11
2019 GT-04 27 45 18 9 0 0 0 73 9 11

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 26 22 15 26 11 0 0 48 37 27
2020 GT-03 33 25 0 17 25 0 0 58 42 12
2019 GT 31 28 24 10 3 3 0 61 14 29
2019 GT-03 45 36 0 18 0 0 0 82 18 11
2019 GT-04 36 18 45 0 0 0 0 55 0 11
2018 GT 26 21 26 16 5 5 0 50 22 19
2018 GT-04 27 27 36 0 0 9 0 60 0 11
2017 GT 27 27 9 14 9 5 10 63 26 22
2014 GT 21 47 21 11 0 0 0 68 11 19
2014 GT-04 30 40 20 10 0 0 0 70 10 10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 22 41 15 15 4 4 0 65 19 27
2020 GT-03 18 27 27 9 9 9 0 50 20 11
2019 GT 31 41 24 3 0 0 0 72 3 29
2019 GT-03 55 36 9 0 0 0 0 91 0 11
2019 GT-04 27 36 36 0 0 0 0 64 0 11
2018 GT 32 26 32 11 0 0 0 58 11 19
2018 GT-04 45 36 18 0 0 0 0 82 0 11

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 19 15 27 15 15 4 4 38 33 26
2020 GT-03 9 18 36 9 9 9 9 33 22 11
2019 GT 21 14 28 21 7 7 3 38 31 29
2019 GT-03 36 9 18 9 9 18 0 56 22 11
2019 GT-04 18 18 36 18 0 0 9 40 20 11
2018 GT 21 11 21 21 11 11 5 38 38 19
2018 GT-04 27 9 27 18 9 9 0 40 30 11
2017 GT 28 18 14 14 18 0 9 50 35 22
2014 GT 26 21 21 5 21 5 0 50 28 19
2014 GT-04 50 10 10 10 20 0 0 60 30 10

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 18 21 25 21 11 4 0 41 33 28
2020 GT-03 8 33 25 8 17 8 0 45 27 12
2019 GT 24 45 14 10 7 0 0 69 17 29
2019 GT-03 36 55 9 0 0 0 0 91 0 11
2019 GT-04 27 36 27 0 9 0 0 64 9 11
2018 GT 32 16 11 26 5 5 5 53 35 19
2018 GT-04 45 9 9 27 0 9 0 60 30 11
2017 GT 32 36 5 18 9 0 0 68 27 22
2014 GT 21 37 0 5 32 0 5 61 39 19
2014 GT-04 40 40 0 10 10 0 0 80 20 10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 21 29 11 21 14 4 0 52 37 28
2020 GT-03 17 25 17 17 17 8 0 45 36 12
2019 GT 17 21 24 10 10 10 7 46 25 29
2019 GT-03 18 18 18 0 9 27 9 57 14 11
2019 GT-04 27 18 27 18 9 0 0 45 27 11
2018 GT 37 16 16 11 16 5 0 56 28 19
2018 GT-04 36 18 18 9 9 9 0 60 20 11
2017 GT 14 32 10 23 9 5 9 52 37 22
2014 GT 11 11 21 21 32 0 5 22 56 19
2014 GT-04 20 20 10 30 20 0 0 40 50 10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 50 29 7 7 7 0 0 79 14 28
2020 GT-03 33 25 17 8 17 0 0 58 25 12
2019 GT 38 31 17 7 3 0 3 71 11 29
2019 GT-03 36 36 9 0 9 0 9 80 10 11
2019 GT-04 55 18 18 9 0 0 0 73 9 11

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 36 32 18 4 11 0 0 68 14 28
2020 GT-03 33 33 17 0 17 0 0 67 17 12
2019 GT 38 28 17 10 3 0 3 68 14 29
2019 GT-03 45 27 18 0 0 0 9 80 0 11
2019 GT-04 45 27 9 18 0 0 0 73 18 11

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 71 11 4 4 4 4 4 88 8 28
2020 GT-03 83 0 0 0 8 0 8 91 9 12
2019 GT 79 10 3 0 3 0 3 93 4 29
2019 GT-03 82 9 0 0 0 0 9 100 0 11
2019 GT-04 91 9 0 0 0 0 0 100 0 11

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 79 11 4 0 4 0 4 93 4 28
2020 GT-03 75 8 0 0 8 0 8 91 9 12
2019 GT 83 10 0 0 0 0 7 100 0 29
2019 GT-03 91 0 0 0 0 0 9 100 0 11
2019 GT-04 82 18 0 0 0 0 0 100 0 11

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 21 43 14 11 11 0 0 64 21 28
2020 GT-03 17 42 17 8 17 0 0 58 25 12
2019 GT 24 55 14 0 0 7 0 85 0 29
2019 GT-03 36 36 9 0 0 18 0 89 0 11
2019 GT-04 18 64 18 0 0 0 0 82 0 11
2018 GT 47 32 11 11 0 0 0 79 11 19
2018 GT-04 64 9 18 9 0 0 0 73 9 11
2017 GT 41 32 9 14 5 0 0 73 18 22

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 25 39 18 11 4 4 0 67 15 28
2020 GT-03 8 50 8 17 8 8 0 64 27 12
2019 GT 48 45 3 0 0 3 0 96 0 29
2019 GT-03 73 27 0 0 0 0 0 100 0 11
2019 GT-04 45 45 0 0 0 9 0 100 0 11
2018 GT 42 37 16 5 0 0 0 79 5 19
2018 GT-04 45 27 27 0 0 0 0 73 0 11
2017 GT 46 36 9 5 0 5 0 86 5 22
2014 GT 42 26 26 0 5 0 0 68 5 19
2014 GT-04 70 20 10 0 0 0 0 90 0 10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 32 39 11 7 7 4 0 74 15 28
2020 GT-03 25 33 17 8 8 8 0 64 18 12
2019 GT 41 31 14 7 0 7 0 78 7 29
2019 GT-03 64 27 9 0 0 0 0 91 0 11
2019 GT-04 27 36 18 9 0 9 0 70 10 11
2018 GT 39 28 22 0 6 6 0 71 6 18
2018 GT-04 40 20 40 0 0 0 0 60 0 10
2017 GT 32 23 14 9 9 9 5 63 21 22
2014 GT 32 32 16 5 5 11 0 71 12 19
2014 GT-04 50 40 10 0 0 0 0 90 0 10

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 32 36 14 4 7 7 0 73 12 28
2020 GT-03 25 25 25 0 8 17 0 60 10 12

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 43 39 11 4 4 0 0 82 7 28
2020 GT-03 42 33 17 0 8 0 0 75 8 12

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 36 43 11 4 7 0 0 79 11 28
2020 GT-03 33 33 25 0 8 0 0 67 8 12
2019 GT 48 28 14 10 0 0 0 76 10 29
2019 GT-03 73 9 18 0 0 0 0 82 0 11
2019 GT-04 45 36 9 9 0 0 0 82 9 11
2018 GT 58 26 5 11 0 0 0 84 11 19
2018 GT-04 64 18 0 18 0 0 0 82 18 11
2017 GT 55 23 14 9 0 0 0 77 9 22
2014 GT 63 26 0 0 11 0 0 89 11 19
2014 GT-04 70 30 0 0 0 0 0 100 0 10

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 36 25 14 18 7 0 0 61 25 28
2020 GT-03 33 33 17 8 8 0 0 67 17 12
2019 GT 48 28 21 0 3 0 0 76 3 29
2019 GT-03 73 18 9 0 0 0 0 91 0 11
2019 GT-04 36 36 27 0 0 0 0 73 0 11
2018 GT 42 26 16 16 0 0 0 68 16 19
2018 GT-04 55 9 18 18 0 0 0 64 18 11
2017 GT 41 32 19 5 5 0 0 72 9 22
2014 GT 47 21 16 5 11 0 0 68 16 19
2014 GT-04 60 20 10 0 10 0 0 80 10 10

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 29 36 18 14 4 0 0 64 18 28
2020 GT-03 25 33 25 8 8 0 0 58 17 12
2019 GT 41 41 14 3 0 0 0 83 3 29
2019 GT-03 64 27 9 0 0 0 0 91 0 11
2019 GT-04 36 45 9 9 0 0 0 82 9 11
2018 GT 32 47 11 11 0 0 0 79 11 19
2018 GT-04 36 36 18 9 0 0 0 73 9 11
2017 GT 36 41 14 5 5 0 0 77 9 22
2014 GT 47 32 5 5 11 0 0 79 16 19
2014 GT-04 60 20 10 0 10 0 0 80 10 10

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 32 36 11 4 14 4 0 70 19 28
2020 GT-03 33 25 17 0 17 8 0 64 18 12
2019 GT 52 14 21 10 0 3 0 68 11 29
2019 GT-03 73 9 0 9 0 9 0 90 10 11
2019 GT-04 36 27 36 0 0 0 0 64 0 11
2018 GT 37 26 11 16 11 0 0 63 26 19
2018 GT-04 36 27 9 18 9 0 0 64 27 11
2017 GT 36 28 14 9 5 5 5 70 15 22
2014 GT 47 26 11 5 11 0 0 74 16 19
2014 GT-04 70 10 10 10 0 0 0 80 10 10
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 GT 25 36 39 28
2020 GT-03 17 33 50 12
2019 GT 17 62 21 29
2019 GT-03 18 64 18 11
2019 GT-04 18 73 9 11
2018 GT 5 37 58 19
2018 GT-04 0 36 64 11
2017 GT 27 54 19 22
2014 GT 16 58 26 19
2014 GT-04 10 70 20 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 GT 24 76 29
2019 GT-04 0 100 11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 14 25 29 7 11 11 4 46 21 28
2020 GT-03 0 17 25 8 25 17 8 22 44 12
2019 GT 24 34 10 14 7 3 7 65 23 29
2019 GT-03 27 36 0 27 9 0 0 64 36 11
2019 GT-04 27 27 9 9 0 9 18 75 13 11
2018 GT 26 32 26 5 0 11 0 65 6 19
2018 GT-04 27 27 27 0 0 18 0 67 0 11
2017 GT 36 23 5 5 5 14 14 81 13 22
2014 GT 16 26 21 11 16 5 5 47 29 19
2014 GT-04 30 20 10 20 0 10 10 63 25 10

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 25 32 32 7 4 0 0 57 11 28
2020 GT-03 17 42 25 8 8 0 0 58 17 12
2019 GT 50 21 14 11 0 4 0 74 11 28
2019 GT-03 64 18 9 9 0 0 0 82 9 11
2019 GT-04 45 27 9 9 0 9 0 80 10 11
2018 GT 32 37 26 0 0 5 0 72 0 19
2018 GT-04 27 45 18 0 0 9 0 80 0 11
2017 GT 36 32 14 5 5 5 5 75 10 22
2014 GT 26 32 16 16 11 0 0 58 26 19
2014 GT-04 30 50 10 10 0 0 0 80 10 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 GT 0 100 19
2018 GT-04 0 100 11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 18 32 25 7 4 14 0 58 13 28
2020 GT-03 8 25 25 8 8 25 0 44 22 12
2019 GT 31 31 17 0 0 10 10 78 0 29
2019 GT-03 45 27 0 0 0 9 18 100 0 11
2019 GT-04 27 36 18 0 0 9 9 78 0 11
2018 GT 32 16 37 0 0 16 0 56 0 19
2018 GT-04 27 27 27 0 0 18 0 67 0 11
2017 GT 27 18 9 0 14 28 5 67 20 22
2014 GT 26 16 26 5 5 5 16 53 13 19
2014 GT-04 30 20 10 10 0 0 30 71 14 10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 29 29 32 4 4 4 0 59 7 28
2020 GT-03 25 25 33 0 8 8 0 55 9 12
2019 GT 46 32 18 0 0 4 0 81 0 28
2019 GT-03 64 27 9 0 0 0 0 91 0 11
2019 GT-04 36 36 18 0 0 9 0 80 0 11
2018 GT 42 21 26 5 0 5 0 67 6 19
2018 GT-04 36 36 18 0 0 9 0 80 0 11
2017 GT 32 27 9 9 5 14 5 72 17 22
2014 GT 32 37 16 0 5 5 5 76 6 19
2014 GT-04 30 50 10 0 0 0 10 89 0 10
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 14 36 18 14 18 0 0 50 32 28
2020 GT-03 8 67 8 8 8 0 0 75 17 12

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 38 23 19 8 12 0 0 62 19 26
2020 GT-03 27 27 18 9 18 0 0 55 27 11
2019 GT 24 21 31 10 10 0 3 46 21 29
2019 GT-03 27 9 27 18 9 0 9 40 30 11
2019 GT-04 18 27 45 9 0 0 0 45 9 11
2018 GT 26 37 26 5 5 0 0 63 11 19
2018 GT-04 27 36 18 9 9 0 0 64 18 11
2017 GT 27 18 23 9 23 0 0 45 32 22

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 39 29 11 11 11 0 0 68 21 28
2020 GT-03 42 42 0 8 8 0 0 83 17 12
2019 GT 31 28 21 10 7 0 3 61 18 29
2019 GT-03 45 27 9 9 0 0 9 80 10 11
2019 GT-04 18 18 45 18 0 0 0 36 18 11
2018 GT 11 26 42 5 16 0 0 37 21 19
2018 GT-04 18 18 55 9 0 0 0 36 9 11
2017 GT 23 32 23 9 14 0 0 55 23 22

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 39 18 18 11 11 0 4 59 22 28
2020 GT-03 50 8 25 8 0 0 8 64 9 12
2019 GT 28 28 31 10 3 0 0 55 14 29
2019 GT-03 55 45 0 0 0 0 0 100 0 11
2019 GT-04 9 18 45 18 9 0 0 27 27 11
2018 GT 16 32 32 5 11 0 5 50 17 19
2018 GT-04 18 27 36 9 0 0 9 50 10 11
2017 GT 29 19 24 14 9 0 5 50 25 21

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 39 21 11 11 14 4 0 63 26 28
2020 GT-03 33 17 17 17 8 8 0 55 27 12
2019 GT 31 38 14 14 0 3 0 71 14 29
2019 GT-03 45 45 0 0 0 9 0 100 0 11
2019 GT-04 18 36 36 9 0 0 0 55 9 11
2018 GT 26 26 16 11 16 0 5 56 28 19
2018 GT-04 27 27 18 9 9 0 9 60 20 11
2017 GT 28 23 18 23 9 0 0 50 32 22

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 43 11 29 7 11 0 0 54 18 28
2020 GT-03 33 0 42 8 17 0 0 33 25 12
2019 GT 38 34 7 7 7 3 3 78 15 29
2019 GT-03 45 36 0 0 0 9 9 100 0 11
2019 GT-04 36 36 18 9 0 0 0 73 9 11
2018 GT 16 37 16 16 16 0 0 53 32 19
2018 GT-04 18 27 27 27 0 0 0 45 27 11
2017 GT 50 23 10 9 9 0 0 72 18 22

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 25 14 29 18 11 4 0 41 30 28
2020 GT-03 8 8 42 25 8 8 0 18 36 12
2019 GT 28 28 24 7 14 0 0 55 21 29
2019 GT-03 36 45 9 0 9 0 0 82 9 11
2019 GT-04 18 18 45 9 9 0 0 36 18 11
2018 GT 11 37 21 16 16 0 0 47 32 19
2018 GT-04 9 27 36 18 9 0 0 36 27 11
2017 GT 19 45 18 5 14 0 0 64 18 22

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 50 14 18 0 11 0 7 69 12 28
2020 GT-03 42 17 25 0 17 0 0 58 17 12

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 32 25 21 21 0 0 0 57 21 28
2020 GT-03 33 25 25 17 0 0 0 58 17 12
2019 GT 21 52 17 10 0 0 0 72 10 29
2019 GT-03 45 27 18 9 0 0 0 73 9 11
2019 GT-04 9 73 18 0 0 0 0 82 0 11
2018 GT 21 47 16 5 5 0 5 72 11 19
2018 GT-04 9 64 18 0 0 0 9 80 0 11
2017 GT 33 28 19 19 0 0 0 62 19 21

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 29 32 14 7 14 4 0 63 22 28
2020 GT-03 17 50 17 0 8 8 0 73 9 12
2019 GT 36 43 14 7 0 0 0 79 7 28
2019 GT-03 82 9 9 0 0 0 0 91 0 11
2019 GT-04 10 70 10 10 0 0 0 80 10 10
2018 GT 11 42 37 5 0 0 5 56 6 19
2018 GT-04 0 36 45 9 0 0 9 40 10 11
2017 GT 23 45 9 19 0 0 5 71 19 22

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 29 29 18 7 18 0 0 57 25 28
2020 GT-03 25 33 17 8 17 0 0 58 25 12
2019 GT 34 34 21 7 3 0 0 69 10 29
2019 GT-03 64 18 9 0 9 0 0 82 9 11
2019 GT-04 18 55 18 9 0 0 0 73 9 11
2018 GT 37 47 5 5 0 0 5 89 6 19
2018 GT-04 45 27 9 9 0 0 9 80 10 11
2017 GT 36 32 9 14 5 0 5 71 19 22

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 32 20 24 12 12 0 0 52 24 25
2019 GT 36 32 29 4 0 0 0 68 4 28
2019 GT-03 64 18 18 0 0 0 0 82 0 11
2019 GT-04 10 50 40 0 0 0 0 60 0 10

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 54 29 0 7 11 0 0 82 18 28
2020 GT-03 67 8 0 8 17 0 0 75 25 12

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 64 14 11 11 0 0 0 79 11 28
2020 GT-03 67 17 8 8 0 0 0 83 8 12
2019 GT 41 28 21 7 0 0 3 71 7 29
2019 GT-03 55 18 9 9 0 0 9 80 10 11
2019 GT-04 27 36 36 0 0 0 0 64 0 11
2018 GT 42 37 21 0 0 0 0 79 0 19
2018 GT-04 45 18 36 0 0 0 0 64 0 11
2017 GT 55 36 9 0 0 0 0 91 0 22

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 61 18 11 4 4 4 0 81 7 28
2020 GT-03 67 8 8 8 0 8 0 82 9 12
2019 GT 52 14 28 3 0 0 3 68 4 29
2019 GT-03 82 9 0 0 0 0 9 100 0 11
2019 GT-04 27 27 45 0 0 0 0 55 0 11
2018 GT 42 26 32 0 0 0 0 68 0 19
2018 GT-04 36 27 36 0 0 0 0 64 0 11
2017 GT 59 27 9 5 0 0 0 86 5 22

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 68 18 11 0 0 4 0 89 0 28
2020 GT-03 75 8 8 0 0 8 0 91 0 12

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 89 4 4 0 0 4 0 96 0 28
2020 GT-03 92 0 0 0 0 8 0 100 0 12
2019 GT 66 24 3 0 0 0 7 96 0 29
2019 GT-03 91 9 0 0 0 0 0 100 0 11
2019 GT-04 45 36 9 0 0 0 9 90 0 11
2018 GT 74 16 11 0 0 0 0 89 0 19
2018 GT-04 73 9 18 0 0 0 0 82 0 11

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 86 11 0 0 0 4 0 100 0 28
2020 GT-03 92 0 0 0 0 8 0 100 0 12
2019 GT 55 34 3 3 3 0 0 90 7 29
2019 GT-03 45 36 9 9 0 0 0 82 9 11
2019 GT-04 64 36 0 0 0 0 0 100 0 11
2018 GT 79 16 5 0 0 0 0 95 0 19
2018 GT-04 73 18 9 0 0 0 0 91 0 11
2017 GT 82 9 0 5 5 0 0 91 9 22

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 70 15 4 7 4 0 0 85 11 27
2020 GT-03 55 18 0 18 9 0 0 73 27 11
2019 GT 41 28 17 10 3 0 0 69 14 29
2019 GT-03 45 36 9 9 0 0 0 82 9 11
2019 GT-04 45 18 18 18 0 0 0 64 18 11
2018 GT 47 26 16 11 0 0 0 74 11 19
2018 GT-04 55 18 27 0 0 0 0 73 0 11
2017 GT 55 23 14 9 0 0 0 77 9 22

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 57 29 7 0 7 0 0 86 7 28
2020 GT-03 67 17 8 0 8 0 0 83 8 12
2019 GT 59 21 10 7 3 0 0 79 10 29
2019 GT-03 73 9 0 18 0 0 0 82 18 11
2019 GT-04 45 36 18 0 0 0 0 82 0 11
2018 GT 63 21 11 0 5 0 0 84 5 19
2018 GT-04 55 27 9 0 9 0 0 82 9 11
2017 GT 68 18 5 0 9 0 0 86 9 22

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 57 14 4 0 0 0 25 95 0 28
2020 GT-03 33 8 0 0 0 0 58 100 0 12
2019 GT 46 18 11 0 0 0 25 86 0 28
2019 GT-03 50 0 10 0 0 0 40 83 0 10
2019 GT-04 45 27 9 0 0 0 18 89 0 11
2018 GT 39 22 11 0 0 0 28 85 0 18
2018 GT-04 45 27 0 0 0 0 27 100 0 11
2017 GT 77 5 9 0 0 0 9 90 0 22

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 79 18 0 0 0 0 4 100 0 28
2020 GT-03 67 25 0 0 0 0 8 100 0 12
2019 GT 79 7 10 0 3 0 0 86 3 29
2019 GT-03 82 9 9 0 0 0 0 91 0 11
2019 GT-04 82 0 18 0 0 0 0 82 0 11
2018 GT 53 32 5 0 0 0 11 94 0 19
2018 GT-04 45 36 0 0 0 0 18 100 0 11
2017 GT 91 0 5 0 0 0 5 95 0 21

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 81 4 0 4 7 4 0 88 12 27
2020 GT-03 73 0 0 9 9 9 0 80 20 11
2019 GT 62 14 10 3 7 0 3 79 11 29
2019 GT-03 36 9 18 9 18 0 9 50 30 11
2019 GT-04 73 18 9 0 0 0 0 91 0 11
2018 GT 79 5 0 5 0 0 11 94 6 19
2018 GT-04 73 9 0 0 0 0 18 100 0 11
2017 GT 86 0 5 0 5 0 5 91 5 22

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 64 18 7 4 7 0 0 82 11 28
2020 GT-03 33 42 8 0 17 0 0 75 17 12
2019 GT 62 21 14 0 0 0 3 86 0 29
2019 GT-03 73 18 0 0 0 0 9 100 0 11
2019 GT-04 73 9 18 0 0 0 0 82 0 11
2018 GT 37 53 11 0 0 0 0 89 0 19
2018 GT-04 36 45 18 0 0 0 0 82 0 11
2017 GT 55 32 9 0 0 0 5 91 0 22

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 48 22 11 11 4 4 0 73 15 27
2020 GT-03 50 25 8 8 0 8 0 82 9 12

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 11 22 44 15 7 0 0 33 22 27
2020 GT-03 17 17 42 17 8 0 0 33 25 12
2019 GT 11 32 46 7 4 0 0 43 11 28
2019 GT-03 27 45 27 0 0 0 0 73 0 11
2019 GT-04 0 30 60 10 0 0 0 30 10 10
2018 GT 16 11 42 21 11 0 0 26 32 19
2018 GT-04 18 0 55 18 9 0 0 18 27 11
2017 GT 9 27 37 23 5 0 0 36 27 22

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 11 22 41 15 7 0 4 23 35 27
2020 GT-03 8 33 17 25 8 0 8 36 45 12
2019 GT 3 21 31 34 10 0 0 45 24 29
2019 GT-03 0 18 9 64 9 0 0 73 18 11
2019 GT-04 0 18 45 18 18 0 0 36 18 11
2018 GT 11 22 44 17 6 0 0 22 33 18
2018 GT-04 0 40 40 10 10 0 0 20 40 10
2017 GT 0 18 46 23 14 0 0 36 18 22

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 36 46 7 4 7 0 0 82 11 28
2020 GT-03 42 33 0 8 17 0 0 75 25 12
2019 GT 31 21 34 7 3 3 0 54 11 29
2019 GT-03 55 9 27 9 0 0 0 64 9 11
2019 GT-04 18 45 27 0 0 9 0 70 0 11
2018 GT 32 32 32 0 0 5 0 67 0 19
2018 GT-04 36 27 27 0 0 9 0 70 0 11
2017 GT 32 32 14 14 0 9 0 70 15 22

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 33 26 11 11 11 7 0 64 24 27
2020 GT-03 27 27 0 9 18 18 0 67 33 11

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 29 32 14 7 18 0 0 61 25 28
2020 GT-03 17 42 8 8 25 0 0 58 33 12

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 32 29 14 11 11 4 0 63 22 28
2020 GT-03 25 33 8 8 17 8 0 64 27 12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 25 29 11 18 18 0 0 54 36 28
2020 GT-03 25 33 8 25 8 0 0 58 33 12
2019 GT 21 41 21 14 3 0 0 62 17 29
2019 GT-03 45 36 9 9 0 0 0 82 9 11
2019 GT-04 9 55 36 0 0 0 0 64 0 11
2018 GT 21 42 21 5 11 0 0 63 16 19
2018 GT-04 27 27 27 9 9 0 0 55 18 11
2017 GT 27 32 18 14 10 0 0 59 23 22

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 39 43 11 4 0 0 4 85 4 28
2020 GT-03 33 42 17 8 0 0 0 75 8 12

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 37 41 11 7 0 0 4 81 8 27
2020 GT-03 33 42 8 17 0 0 0 75 17 12

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 33 37 11 7 4 4 4 76 12 27
2020 GT-03 33 42 17 0 0 8 0 82 0 12

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 39 32 11 11 4 0 4 74 15 28
2020 GT-03 33 42 17 0 8 0 0 75 8 12

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 61 25 4 0 4 4 4 92 4 28
2020 GT-03 75 17 0 0 0 8 0 100 0 12

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 36 39 11 11 4 0 0 75 14 28
2020 GT-03 42 33 8 8 8 0 0 75 17 12

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 39 21 7 11 21 0 0 61 32 28
2020 GT-03 33 33 0 0 33 0 0 67 33 12

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 39 18 14 18 11 0 0 57 29 28
2020 GT-03 33 42 8 0 17 0 0 75 17 12
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GT 7 93 27
2020 GT-03 9 91 11

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 GT 4 96 27
2020 GT-03 0 100 11
2019 GT 12 88 26
2019 GT-03 10 90 10
2019 GT-04 18 82 11
2017 GT 23 77 22
2014 GT-04 0 100 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 39 29 11 14 4 0 4 70 19 28
2020 GT-03 33 25 8 17 8 0 8 64 27 12
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 18 75 7 0 81 19 28
2020 GT-03 25 67 8 0 73 27 12

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 GT 50 14 14 7 4 4 7 72 12 28
2020 GT-03 50 8 0 8 8 8 17 78 22 12
2019 GT 43 25 7 4 11 0 11 76 16 28
2019 GT-03 45 18 0 0 9 0 27 88 13 11
2019 GT-04 27 27 18 9 18 0 0 55 27 11
2018 GT 53 21 11 5 0 0 11 82 6 19
2018 GT-04 45 18 9 9 0 0 18 78 11 11
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