2020 Public Service Employee Survey Results for Privy Council Office by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	26	12	6	6	0	0	76	12	34
2020	CS-02	40	33	13	13	0	0	0	73	13	15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	71	15	9	0	6	0	85	6	34
2020	CS-02	87	13	0	0	0	0	100	0	15
2017	CS	52	35	7	0	0	7	93	0	31
2014	CS	53	37	3	7	0	0	90	7	30
2014	CS-01	40	40	10	10	0	0	80	10	10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	35	3	0	9	3	88	9	34
2020	CS-02	53	33	0	0	7	7	93	7	15
2019	CS	45	33	10	10	2	0	78	12	49
2019	CS-01	42	50	0	0	8	0	92	8	12
2019	CS-02	39	33	11	17	0	0	72	17	18
2019	CS-03	50	20	30	0	0	0	70	0	10
2017	CS	39	39	7	7	10	0	77	16	31
2014	CS	33	37	13	10	7	0	70	17	30
2014	CS-01	40	30	10	10	10	0	70	20	10

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	24	12	12	6	0	0	71	18	34
2020	CS-02	47	27	0	27	0	0	0	73	27	15
2019	CS	33	38	19	6	4	0	0	71	10	48
2019	CS-01	8	42	25	8	17	0	0	50	25	12
2019	CS-02	35	47	12	6	0	0	0	82	6	17
2019	CS-03	60	30	10	0	0	0	0	90	0	10
2018	CS	19	58	12	12	0	0	0	77	12	26
2018	CS-02	25	58	17	0	0	0	0	83	0	12
2017	CS	29	26	20	13	3	6	3	60	18	31
2014	CS	13	33	30	10	10	0	3	48	21	30
2014	CS-01	0	50	30	20	0	0	0	50	20	10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	21	12	6	6	0	76	12	33
2020	CS-02	57	21	7	14	0	0	79	14	14
2019	CS	49	33	6	6	6	0	82	12	49
2019	CS-01	17	67	0	8	8	0	83	17	12
2019	CS-02	50	28	11	6	6	0	78	11	18
2019	CS-03	70	20	0	10	0	0	90	10	10
2017	CS	45	36	7	10	3	0	80	13	31
2014	CS	30	40	13	10	3	3	72	14	30
2014	CS-01	30	40	20	10	0	0	70	10	10

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	35	9	12	9	0	0	71	21	34
2020	CS-02	33	47	0	13	7	0	0	80	20	15
2019	CS	59	27	6	4	4	0	0	86	8	49
2019	CS-01	42	42	0	0	17	0	0	83	17	12
2019	CS-02	61	22	17	0	0	0	0	83	0	18
2019	CS-03	70	20	0	10	0	0	0	90	10	10
2018	CS	44	37	11	4	4	0	0	81	7	27
2018	CS-02	58	25	8	8	0	0	0	83	8	12
2017	CS	52	39	3	3	0	0	3	94	3	31
2014	CS	23	30	23	13	3	3	3	57	18	30
2014	CS-01	10	30	40	0	10	10	0	44	11	10

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	35	15	3	6	0	0	76	9	34
2020	CS-02	40	47	13	0	0	0	0	87	0	15
2019	CS	47	39	10	2	2	0	0	86	4	49
2019	CS-01	33	42	8	8	8	0	0	75	17	12
2019	CS-02	50	44	6	0	0	0	0	94	0	18
2019	CS-03	50	30	20	0	0	0	0	80	0	10
2018	CS	30	52	19	0	0	0	0	81	0	27
2018	CS-02	33	58	8	0	0	0	0	92	0	12
2017	CS	48	36	7	3	0	3	3	90	3	31
2014	CS	27	47	3	13	10	0	0	73	23	30
2014	CS-01	20	40	10	20	10	0	0	60	30	10

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	35	18	9	9	0	0	65	18	34
2020	CS-02	33	27	27	13	0	0	0	60	13	15
2019	CS	31	37	18	6	8	0	0	67	14	49
2019	CS-01	25	25	17	8	25	0	0	50	33	12
2019	CS-02	33	28	28	11	0	0	0	61	11	18
2019	CS-03	30	60	10	0	0	0	0	90	0	10
2018	CS	26	37	22	7	7	0	0	63	15	27
2018	CS-02	33	33	25	8	0	0	0	67	8	12
2017	CS	16	52	10	10	7	3	3	72	17	31
2014	CS	27	20	17	13	23	0	0	47	37	30
2014	CS-01	20	30	20	0	30	0	0	50	30	10

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	47	6	9	12	0	74	21	34
2020	CS-02	27	53	0	13	7	0	80	20	15
2019	CS	29	33	18	16	4	0	61	20	49
2019	CS-01	25	25	25	8	17	0	50	25	12
2019	CS-02	28	39	17	17	0	0	67	17	18
2019	CS-03	40	20	10	30	0	0	60	30	10
2018	CS	19	46	27	8	0	0	65	8	26
2018	CS-02	17	67	8	8	0	0	83	8	12
2017	CS	13	49	16	19	0	3	64	20	31

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	35	9	3	6	3	0	82	9	34
2020	CS-02	47	40	0	7	0	7	0	93	7	15
2019	CS	51	31	12	2	4	0	0	82	6	49
2019	CS-01	42	33	8	8	8	0	0	75	17	12
2019	CS-02	44	22	28	0	6	0	0	67	6	18
2019	CS-03	50	50	0	0	0	0	0	100	0	10
2018	CS	30	56	4	11	0	0	0	85	11	27
2018	CS-02	25	58	0	17	0	0	0	83	17	12
2017	CS	38	39	13	3	3	0	3	80	7	31
2014	CS	47	20	13	10	7	3	0	69	17	30
2014	CS-01	40	30	0	10	10	10	0	78	22	10

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	38	12	3	9	3	0	76	12	34
2020	CS-02	40	47	7	0	0	7	0	93	0	15
2019	CS	38	33	13	10	6	0	0	71	17	48
2019	CS-01	25	25	17	8	25	0	0	50	33	12
2019	CS-02	41	35	18	6	0	0	0	76	6	17
2019	CS-03	30	50	0	20	0	0	0	80	20	10
2018	CS	19	59	7	15	0	0	0	78	15	27
2018	CS-02	17	67	8	8	0	0	0	83	8	12
2017	CS	32	39	13	7	7	0	3	73	13	31

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	29	12	0	6	82	6	34
2020	CS-02	53	33	13	0	0	87	0	15
2019	CS	63	33	2	2	0	96	2	49
2019	CS-01	42	50	0	8	0	92	8	12
2019	CS-02	56	39	6	0	0	94	0	18
2019	CS-03	80	20	0	0	0	100	0	10
2018	CS	59	30	11	0	0	89	0	27
2018	CS-02	50	42	8	0	0	92	0	12
2017	CS	58	42	0	0	0	100	0	31
2014	CS	70	17	13	0	0	87	0	30
2014	CS-01	60	20	20	0	0	80	0	10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	26	18	3	9	3	3	69	13	34
2020	CS-02	40	20	13	0	13	7	7	69	15	15
2019	CS	49	31	14	4	2	0	0	80	6	49
2019	CS-01	50	25	8	8	8	0	0	75	17	12
2019	CS-02	39	33	22	6	0	0	0	72	6	18
2019	CS-03	40	50	10	0	0	0	0	90	0	10
2018	CS	30	48	11	4	7	0	0	78	11	27
2018	CS-02	8	67	17	0	8	0	0	75	8	12
2017	CS	35	46	3	10	3	0	3	83	13	31
2014	CS	20	33	27	13	7	0	0	53	20	30
2014	CS-01	0	30	60	0	10	0	0	30	10	10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	32	21	3	6	0	0	71	9	34
2020	CS-02	53	20	20	0	7	0	0	73	7	15
2019	CS	49	35	12	2	2	0	0	84	4	49
2019	CS-01	50	25	17	0	8	0	0	75	8	12
2019	CS-02	39	39	17	6	0	0	0	78	6	18
2019	CS-03	40	50	10	0	0	0	0	90	0	10
2018	CS	30	52	11	4	4	0	0	81	7	27
2018	CS-02	8	75	17	0	0	0	0	83	0	12
2017	CS	42	29	20	3	3	0	3	73	7	31
2014	CS	27	40	17	7	7	3	0	69	14	30
2014	CS-01	10	40	30	0	10	10	0	56	11	10

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	30	9	12	6	0	73	18	33
2020	CS-02	40	33	7	20	0	0	73	20	15
2019	CS	42	35	13	4	6	0	77	10	48
2019	CS-01	50	25	8	0	17	0	75	17	12
2019	CS-02	44	28	17	6	6	0	72	11	18
2018	CS	15	44	11	22	7	0	59	30	27
2018	CS-02	17	58	8	17	0	0	75	17	12
2017	CS	29	48	10	7	3	3	80	10	31
2014	CS	23	23	33	17	3	0	47	20	30
2014	CS-01	10	40	30	20	0	0	50	20	10

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	41	15	0	6	0	79	6	34
2020	CS-02	40	47	13	0	0	0	87	0	15
2019	CS	49	43	2	4	2	0	92	6	49
2019	CS-01	42	42	0	8	8	0	83	17	12
2019	CS-02	50	39	6	6	0	0	89	6	18
2019	CS-03	40	60	0	0	0	0	100	0	10
2018	CS	52	37	11	0	0	0	89	0	27
2018	CS-02	50	42	8	0	0	0	92	0	12
2017	CS	38	52	3	0	3	3	93	3	31
2014	CS	40	43	3	7	7	0	83	13	30
2014	CS-01	20	60	10	0	10	0	80	10	10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	12	32	12	12	0	0	44	24	34
2020	CS-02	33	7	33	20	7	0	0	40	27	15
2019	CS	33	43	22	0	2	0	0	76	2	49
2019	CS-01	58	25	8	0	8	0	0	83	8	12
2019	CS-02	33	44	22	0	0	0	0	78	0	18
2019	CS-03	20	50	30	0	0	0	0	70	0	10
2018	CS	22	44	26	0	7	0	0	67	7	27
2018	CS-02	33	50	17	0	0	0	0	83	0	12
2017	CS	23	57	13	0	3	0	3	83	3	30
2014	CS	20	33	23	17	0	3	3	57	18	30
2014	CS-01	20	60	10	10	0	0	0	80	10	10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	18	26	38	12	3	0	3	15	45	34
2020	CS-02	27	20	33	7	7	0	7	14	50	15
2019	CS	16	24	41	14	4	0	0	18	41	49
2019	CS-01	25	25	25	17	8	0	0	25	50	12
2019	CS-02	6	17	50	22	6	0	0	28	22	18
2019	CS-03	20	30	40	10	0	0	0	10	50	10
2018	CS	22	22	37	11	4	4	0	15	46	27
2018	CS-02	17	25	33	17	8	0	0	25	42	12
2017	CS	3	25	39	16	3	7	6	22	33	31
2014	CS	7	33	43	7	7	0	3	14	41	30
2014	CS-01	10	20	40	10	20	0	0	30	30	10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	3	18	24	29	21	0	6	53	22	34
2020	CS-02	7	27	0	33	20	0	13	62	38	15
2019	CS	10	29	22	24	12	2	0	38	40	49
2019	CS-01	25	33	25	8	8	0	0	17	58	12
2019	CS-02	11	6	22	39	22	0	0	61	17	18
2019	CS-03	0	30	30	30	0	10	0	33	33	10
2018	CS	11	15	26	37	11	0	0	48	26	27
2018	CS-02	0	17	25	33	25	0	0	58	17	12
2017	CS	0	20	29	19	10	13	9	37	25	31
2014	CS	13	7	37	20	13	7	3	37	22	30
2014	CS-01	10	10	40	20	20	0	0	40	20	10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	3	12	44	21	18	3	0	39	15	34
2020	CS-02	0	13	33	27	20	7	0	50	14	15
2019	CS	8	21	40	15	15	0	2	30	30	48
2019	CS-01	9	36	36	0	18	0	0	18	45	11
2019	CS-02	11	17	22	22	22	0	6	47	29	18
2019	CS-03	10	20	40	20	10	0	0	30	30	10
2018	CS	15	11	19	48	4	0	4	54	27	27
2018	CS-02	17	8	17	50	0	0	8	55	27	12
2017	CS	13	23	33	19	3	3	6	25	40	31
2014	CS	13	13	37	20	10	7	0	32	29	30
2014	CS-01	0	20	50	10	20	0	0	30	20	10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	3	12	44	26	12	3	0	39	15	34
2020	CS-02	0	13	40	27	13	7	0	43	14	15
2019	CS	12	12	35	18	22	0	0	41	24	49
2019	CS-01	8	17	33	17	25	0	0	42	25	12
2019	CS-02	11	6	28	28	28	0	0	56	17	18
2019	CS-03	30	0	40	10	20	0	0	30	30	10
2018	CS	19	22	22	26	11	0	0	37	41	27
2018	CS-02	17	8	17	42	17	0	0	58	25	12
2017	CS	6	17	54	17	0	0	6	18	25	30
2014	CS	3	20	43	23	10	0	0	33	23	30
2014	CS-01	0	10	40	30	20	0	0	50	10	10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	18	18	24	21	18	3	0	39	36	34
2020	CS-02	20	20	27	13	13	7	0	29	43	15
2019	CS	24	18	24	22	6	2	2	30	45	49
2019	CS-01	33	17	17	8	17	8	0	27	55	12
2019	CS-02	22	6	39	28	6	0	0	33	28	18
2019	CS-03	20	30	10	30	0	0	10	33	56	10
2018	CS	22	15	37	19	7	0	0	26	37	27
2018	CS-02	0	17	42	33	8	0	0	42	17	12
2017	CS	3	39	39	7	7	0	6	14	45	31
2014	CS	33	13	33	7	7	0	7	14	50	30
2014	CS-01	30	10	20	20	20	0	0	40	40	10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	15	15	26	29	9	0	6	41	31	34
2020	CS-02	20	13	20	20	13	0	13	38	38	15
2019	CS	16	20	14	24	14	6	4	43	41	49
2019	CS-01	17	25	17	17	8	17	0	30	50	12
2019	CS-02	17	6	11	39	22	0	6	65	24	18
2019	CS-03	20	20	10	30	10	0	10	44	44	10
2018	CS	22	11	33	19	15	0	0	33	33	27
2018	CS-02	8	8	25	25	33	0	0	58	17	12
2017	CS	10	29	29	20	0	3	9	22	45	31
2014	CS	3	0	30	47	17	0	3	66	3	30
2014	CS-01	0	0	30	50	20	0	0	70	0	10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	3	18	41	15	21	3	0	36	21	34
2020	CS-02	0	13	40	7	33	7	0	43	14	15
2019	CS	12	16	29	31	8	0	4	40	30	49
2019	CS-01	25	25	25	8	17	0	0	25	50	12
2019	CS-02	17	11	28	33	6	0	6	41	29	18
2019	CS-03	0	10	40	40	0	0	10	44	11	10
2018	CS	7	22	30	22	19	0	0	41	30	27
2018	CS-02	0	25	17	33	25	0	0	58	25	12
2017	CS	10	17	37	16	7	7	6	26	31	30
2014	CS	7	13	43	20	10	3	3	32	21	30
2014	CS-01	0	10	50	30	10	0	0	40	10	10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	0	9	32	29	29	0	59	9	34
2020	CS-02	0	7	20	47	27	0	73	7	15
2019	CS	4	6	29	41	16	4	60	11	49
2019	CS-01	8	17	42	17	17	0	33	25	12
2019	CS-02	0	0	39	44	11	6	59	0	18
2019	CS-03	0	0	20	70	0	10	78	0	10

Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	15	18	3	3	15	6	70	7	34
2020	CS-02	33	20	0	7	7	27	7	80	20	15
2019	CS	41	29	16	4	6	2	2	72	11	49
2019	CS-01	8	42	25	8	17	0	0	50	25	12
2019	CS-02	50	28	11	0	0	6	6	88	0	18
2019	CS-03	50	20	20	10	0	0	0	70	10	10
2018	CS	19	52	15	0	7	7	0	76	8	27
2018	CS-02	25	42	17	0	8	8	0	73	9	12
2017	CS	37	27	10	3	0	17	7	83	4	30
2014	CS	20	27	23	17	7	3	3	50	25	30
2014	CS-01	10	30	30	30	0	0	0	40	30	10

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	35	6	0	0	6	0	94	0	34
2020	CS-02	47	33	7	0	0	13	0	92	0	15
2019	CS	55	29	4	6	6	0	0	84	12	49
2019	CS-01	33	33	8	8	17	0	0	67	25	12
2019	CS-02	56	33	6	0	6	0	0	89	6	18
2019	CS-03	70	20	0	10	0	0	0	90	10	10
2018	CS	37	52	4	4	4	0	0	89	7	27
2018	CS-02	42	50	0	8	0	0	0	92	8	12
2017	CS	51	39	0	7	0	0	3	93	7	31
2014	CS	37	30	20	7	7	0	0	67	13	30
2014	CS-01	30	30	30	10	0	0	0	60	10	10

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	76	21	3	0	0	0	97	0	34
2020	CS-02	73	27	0	0	0	0	100	0	15
2019	CS	55	29	8	0	8	0	84	8	49
2019	CS-01	33	42	8	0	17	0	75	17	12
2019	CS-02	56	33	6	0	6	0	89	6	18
2019	CS-03	70	20	10	0	0	0	90	0	10
2018	CS	41	48	11	0	0	0	89	0	27
2018	CS-02	58	33	8	0	0	0	92	0	12
2017	CS	41	46	7	3	0	3	90	3	31
2014	CS	27	53	7	13	0	0	80	13	30
2014	CS-01	20	60	0	20	0	0	80	20	10

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	26	15	0	0	0	85	0	34
2020	CS-02	47	33	20	0	0	0	80	0	15
2019	CS	35	47	12	2	2	2	83	4	49
2019	CS-01	33	50	8	0	8	0	83	8	12
2019	CS-02	33	39	17	6	0	6	76	6	18
2019	CS-03	20	70	10	0	0	0	90	0	10
2018	CS	33	52	11	4	0	0	85	4	27
2018	CS-02	42	42	17	0	0	0	83	0	12

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	21	9	3	3	9	6	83	7	34
2020	CS-02	47	20	0	7	7	13	7	83	17	15

Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	26	9	0	3	3	91	0	34
2020	CS-02	60	20	7	0	7	7	92	0	15
2019	CS	58	19	17	2	0	4	80	2	48
2019	CS-01	50	8	25	8	0	8	64	9	12
2019	CS-02	61	28	6	0	0	6	94	0	18
2019	CS-03	50	20	30	0	0	0	70	0	10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	35	9	0	3	3	0	88	3	34
2020	CS-02	53	27	13	0	0	7	0	86	0	15
2019	CS	41	37	16	4	0	0	2	79	4	49
2019	CS-01	58	17	25	0	0	0	0	75	0	12
2019	CS-02	44	39	11	0	0	0	6	88	0	18
2019	CS-03	10	60	20	10	0	0	0	70	10	10
2018	CS	33	41	15	7	0	0	4	77	8	27
2018	CS-02	42	50	0	0	0	0	8	100	0	12
2017	CS	22	49	13	3	6	3	3	76	10	31
2014	CS	30	37	17	13	3	0	0	67	17	30
2014	CS-01	30	30	20	20	0	0	0	60	20	10

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	62	26	9	0	0	3	0	91	0	34
2020	CS-02	60	33	0	0	0	7	0	100	0	15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	62	18	15	0	3	3	0	82	3	34
2020	CS-02	60	13	13	0	7	7	0	79	7	15
2019	CS	50	29	6	6	2	2	4	84	9	48
2019	CS-01	67	17	8	0	8	0	0	83	8	12
2019	CS-02	35	29	6	12	0	6	12	79	14	17
2019	CS-03	40	50	10	0	0	0	0	90	0	10
2018	CS	56	22	7	11	0	0	4	81	12	27
2018	CS-02	50	25	8	8	0	0	8	82	9	12
2017	CS	42	39	7	3	6	0	3	84	10	31
2014	CS	30	20	13	20	13	3	0	52	34	30
2014	CS-01	20	20	10	30	10	10	0	44	44	10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	50	50	34
2020	CS-02	53	47	15

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	21	9	0	0	9	3	90	0	34
2020	CS-02	47	33	13	0	0	7	0	86	0	15

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	29	9	0	0	3	0	91	0	34
2020	CS-02	67	20	7	0	0	7	0	93	0	15
2019	CS	57	20	8	10	2	0	2	79	13	49
2019	CS-01	67	17	0	8	8	0	0	83	17	12
2019	CS-02	56	22	6	11	0	0	6	82	12	18
2019	CS-03	50	20	20	10	0	0	0	70	10	10
2018	CS	67	19	4	4	4	0	4	88	8	27
2018	CS-02	75	8	8	0	0	0	8	91	0	12
2017	CS	45	39	3	7	3	0	3	87	10	31
2014	CS	40	37	10	7	7	0	0	77	13	30
2014	CS-01	20	40	30	10	0	0	0	60	10	10

Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	56	24	12	0	3	6	84	3	34
2020	CS-02	60	20	7	0	7	7	86	7	15
2019	CS	39	31	18	4	4	4	72	9	49
2019	CS-01	33	33	0	17	17	0	67	33	12
2019	CS-02	39	22	39	0	0	0	61	0	18
2019	CS-03	30	50	10	0	0	10	89	0	10
2018	CS	30	41	19	4	4	4	73	8	27
2018	CS-02	33	33	25	8	0	0	67	8	12
2017	CS	26	40	13	7	0	13	77	8	30
2014	CS	20	33	23	7	10	7	57	18	30
2014	CS-01	20	20	30	0	20	10	44	22	10

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	24	21	3	0	0	76	3	34
2020	CS-02	53	20	20	7	0	0	73	7	15
2019	CS	32	30	21	6	6	4	64	13	47
2019	CS-01	25	33	0	25	17	0	58	42	12
2019	CS-02	28	22	44	0	6	0	50	6	18
2018	CS	23	42	15	12	4	4	68	16	26
2018	CS-02	25	50	17	8	0	0	75	8	12
2017	CS	19	46	16	10	3	6	69	14	31
2014	CS	23	30	17	10	17	3	55	28	30
2014	CS-01	20	20	20	10	20	10	44	33	10

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	24	29	6	0	0	65	6	34
2020	CS-02	47	20	33	0	0	0	67	0	15
2019	CS	29	24	22	16	2	6	57	20	49
2019	CS-01	33	8	25	17	8	8	45	27	12
2019	CS-02	28	28	28	17	0	0	56	17	18
2019	CS-03	30	30	0	30	0	10	67	33	10
2018	CS	15	41	19	11	4	11	63	17	27
2018	CS-02	25	25	33	0	0	17	60	0	12
2017	CS	6	49	23	13	3	6	58	17	31
2014	CS	17	23	27	7	17	10	44	26	30
2014	CS-01	20	10	30	0	20	20	38	25	10

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	18	21	9	3	3	67	12	34
2020	CS-02	47	20	7	13	7	7	71	21	15
2019	CS	33	20	24	12	6	4	55	19	49
2019	CS-01	33	8	25	17	17	0	42	33	12
2019	CS-02	17	28	39	11	6	0	44	17	18
2019	CS-03	30	30	10	20	0	10	67	22	10
2018	CS	11	30	30	19	7	4	42	27	27
2018	CS-02	17	25	42	8	0	8	45	9	12
2017	CS	9	39	23	16	10	3	50	26	31
2014	CS	10	23	17	10	27	13	38	42	30
2014	CS-01	20	0	30	10	30	10	22	44	10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	41	12	0	0	6	88	0	34
2020	CS-02	47	27	13	0	0	13	85	0	15
2019	CS	55	22	10	4	4	4	81	9	49
2019	CS-01	50	17	17	0	8	8	73	9	12
2019	CS-02	61	22	6	6	6	0	83	11	18
2019	CS-03	40	40	20	0	0	0	80	0	10

Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	41	18	3	0	0	3	79	3	34
2020	CS-02	20	53	13	7	0	0	7	79	7	15
2019	CS	41	24	16	12	2	4	0	68	15	49
2019	CS-01	42	17	8	25	8	0	0	58	33	12
2019	CS-02	22	39	28	6	0	6	0	65	6	18
2019	CS-03	50	20	10	20	0	0	0	70	20	10
2018	CS	19	41	30	11	0	0	0	59	11	27
2018	CS-02	25	33	42	0	0	0	0	58	0	12
2017	CS	28	49	7	7	7	3	0	80	13	31
2014	CS	13	37	23	13	10	3	0	52	24	30
2014	CS-01	10	40	20	10	10	10	0	56	22	10

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	24	29	18	15	9	3	3	56	25	34
2020	CS-02	13	33	13	20	7	7	7	54	31	15
2019	CS	22	37	18	12	6	4	0	62	19	49
2019	CS-01	25	17	17	17	25	0	0	42	42	12
2019	CS-02	22	39	28	6	0	6	0	65	6	18
2019	CS-03	10	60	0	30	0	0	0	70	30	10

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	26	26	0	6	6	3	65	6	34
2020	CS-02	27	20	27	0	13	7	7	54	15	15
2019	CS	35	35	12	4	6	6	2	76	11	49
2019	CS-01	25	50	8	0	8	8	0	82	9	12
2019	CS-02	22	28	22	11	6	6	6	56	19	18
2019	CS-03	50	30	10	0	10	0	0	80	10	10
2018	CS	22	37	30	7	4	0	0	59	11	27
2018	CS-02	8	50	25	17	0	0	0	58	17	12
2017	CS	26	46	7	6	3	10	3	82	11	31
2014	CS	17	40	10	20	13	0	0	57	33	30
2014	CS-01	20	50	10	10	10	0	0	70	20	10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	41	15	3	3	3	3	78	6	34
2020	CS-02	27	40	7	7	7	7	7	77	15	15
2019	CS	47	27	18	4	2	2	0	75	6	49
2019	CS-01	33	25	25	8	8	0	0	58	17	12
2019	CS-02	39	22	33	6	0	0	0	61	6	18
2019	CS-03	60	40	0	0	0	0	0	100	0	10
2018	CS	30	41	22	4	4	0	0	70	7	27
2018	CS-02	33	42	25	0	0	0	0	75	0	12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	21	24	3	6	12	9	59	11	34
2020	CS-02	13	13	13	7	13	20	20	44	33	15
2019	CS	33	15	27	8	6	10	0	53	16	48
2019	CS-01	42	17	17	17	8	0	0	58	25	12
2019	CS-02	24	12	41	0	0	24	0	46	0	17
2019	CS-03	30	20	30	10	10	0	0	50	20	10
2018	CS	19	27	31	8	4	12	0	52	13	26
2018	CS-02	17	33	25	0	0	25	0	67	0	12
2017	CS	13	23	29	3	9	20	3	46	16	31
2014	CS	10	10	17	20	23	17	3	25	54	30
2014	CS-01	10	20	10	20	20	20	0	38	50	10

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	44	18	3	0	3	0	79	3	34
2020	CS-02	20	53	13	7	0	7	0	79	7	15
2019	CS	27	31	22	10	4	6	0	61	15	49
2019	CS-01	8	33	8	25	17	8	0	45	45	12
2019	CS-02	17	33	44	0	0	6	0	53	0	18
2019	CS-03	40	30	10	20	0	0	0	70	20	10
2018	CS	15	35	27	8	12	4	0	52	20	26
2018	CS-02	18	27	45	0	0	9	0	50	0	11
2017	CS	6	39	10	19	16	10	0	50	39	31
2014	CS	20	13	20	20	23	0	3	34	45	30
2014	CS-01	20	20	20	40	0	0	0	40	40	10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	35	15	9	3	9	0	71	13	34
2020	CS-02	27	27	20	7	7	13	0	62	15	15
2019	CS	18	20	31	14	12	4	0	40	28	49
2019	CS-01	17	17	25	8	33	0	0	33	42	12
2019	CS-02	17	22	33	22	0	6	0	41	24	18
2019	CS-03	10	30	30	20	10	0	0	40	30	10
2018	CS	15	19	41	7	19	0	0	33	26	27
2018	CS-02	8	25	50	8	8	0	0	33	17	12
2017	CS	6	30	20	10	30	0	3	38	42	30
2014	CS	10	13	13	20	37	3	3	25	61	30
2014	CS-01	10	10	20	30	30	0	0	20	60	10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	24	15	9	0	3	76	9	34
2020	CS-02	47	20	13	13	0	7	71	14	15
2019	CS	61	27	4	4	2	2	90	6	49
2019	CS-01	67	25	0	0	8	0	92	8	12
2019	CS-02	56	33	11	0	0	0	89	0	18
2019	CS-03	60	20	0	10	0	10	89	11	10

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	71	21	3	3	0	0	3	94	3	34
2020	CS-02	67	20	7	0	0	0	7	93	0	15
2019	CS	57	18	12	4	2	2	4	80	7	49
2019	CS-01	33	25	17	8	8	0	8	64	18	12
2019	CS-02	67	17	11	6	0	0	0	83	6	18
2019	CS-03	70	10	10	0	0	0	10	89	0	10

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	85	3	3	0	6	3	97	0	33
2020	CS-02	73	0	7	0	13	7	92	0	15
2019	CS	71	10	8	2	4	4	89	2	49
2019	CS-01	42	33	17	8	0	0	75	8	12
2019	CS-02	83	0	11	0	0	6	88	0	18
2019	CS-03	90	0	0	0	0	10	100	0	10

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	88	6	0	3	3	100	0	34
2020	CS-02	87	0	0	7	7	100	0	15
2019	CS	76	11	2	0	11	98	2	46
2019	CS-01	73	18	0	0	9	100	0	11
2019	CS-02	78	11	0	0	11	100	0	18
2019	CS-03	80	10	0	0	10	100	0	10

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	18	50	26	0	0	6	72	0	34
2020	CS-02	7	33	47	0	0	13	46	0	15
2019	CS	22	45	20	4	4	4	70	9	49
2019	CS-01	17	50	8	0	17	8	73	18	12
2019	CS-02	17	33	33	11	0	6	53	12	18
2019	CS-03	10	70	20	0	0	0	80	0	10
2018	CS	22	37	37	0	0	4	62	0	27
2018	CS-02	17	42	42	0	0	0	58	0	12
2017	CS	19	39	19	16	0	7	62	17	31

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	32	12	0	0	9	87	0	34
2020	CS-02	40	40	7	0	0	13	92	0	15
2019	CS	53	27	14	0	2	4	83	2	49
2019	CS-01	42	25	25	0	8	0	67	8	12
2019	CS-02	44	28	22	0	0	6	76	0	18
2019	CS-03	60	40	0	0	0	0	100	0	10
2018	CS	30	63	7	0	0	0	93	0	27
2018	CS-02	50	50	0	0	0	0	100	0	12
2017	CS	32	61	3	0	0	3	97	0	31
2014	CS	53	20	17	3	0	7	79	4	30
2014	CS-01	60	20	20	0	0	0	80	0	10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	30	6	3	0	9	90	3	33
2020	CS-02	47	33	0	7	0	13	92	8	15
2019	CS	48	27	13	2	2	8	82	5	48
2019	CS-01	25	33	17	8	8	8	64	18	12
2019	CS-02	39	33	17	0	0	11	81	0	18
2019	CS-03	70	20	10	0	0	0	90	0	10
2018	CS	37	33	22	0	0	7	76	0	27
2018	CS-02	58	33	8	0	0	0	92	0	12
2017	CS	33	37	17	3	0	10	78	4	30
2014	CS	53	23	10	3	3	7	82	7	30
2014	CS-01	60	10	20	10	0	0	70	10	10

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	38	6	3	0	6	0	91	3	34
2020	CS-02	47	40	0	7	0	7	0	93	7	15

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	21	18	3	0	9	0	77	3	33
2020	CS-02	27	33	13	7	0	20	0	75	8	15

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	29	6	3	0	3	0	91	3	34
2020	CS-02	53	33	0	7	0	7	0	93	7	15
2019	CS	55	31	8	2	4	0	0	86	6	49
2019	CS-01	42	25	8	8	17	0	0	67	25	12
2019	CS-02	50	33	17	0	0	0	0	83	0	18
2019	CS-03	70	30	0	0	0	0	0	100	0	10
2018	CS	41	48	11	0	0	0	0	89	0	27
2018	CS-02	42	58	0	0	0	0	0	100	0	12
2017	CS	48	42	3	3	0	0	3	93	3	31
2014	CS	50	23	23	3	0	0	0	73	3	30
2014	CS-01	50	20	30	0	0	0	0	70	0	10

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	24	18	3	0	6	77	3	33
2020	CS-02	47	27	13	7	0	7	79	7	15
2019	CS	51	27	16	4	2	0	78	6	49
2019	CS-01	42	25	17	8	8	0	67	17	12
2019	CS-02	50	17	28	6	0	0	67	6	18
2019	CS-03	60	30	10	0	0	0	90	0	10
2018	CS	30	41	26	4	0	0	70	4	27
2018	CS-02	42	33	25	0	0	0	75	0	12
2017	CS	26	48	13	13	0	0	74	13	31
2014	CS	23	30	20	20	7	0	53	27	30
2014	CS-01	10	30	30	20	10	0	40	30	10

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	29	9	6	0	3	0	85	6	34
2020	CS-02	47	33	0	13	0	7	0	86	14	15
2019	CS	43	37	12	6	2	0	0	80	8	49
2019	CS-01	42	8	25	17	8	0	0	50	25	12
2019	CS-02	44	33	17	6	0	0	0	78	6	18
2019	CS-03	30	70	0	0	0	0	0	100	0	10
2018	CS	33	37	30	0	0	0	0	70	0	27
2018	CS-02	42	42	17	0	0	0	0	83	0	12
2017	CS	32	55	0	10	0	0	3	90	10	31
2014	CS	27	30	23	17	3	0	0	57	20	30
2014	CS-01	20	30	30	10	10	0	0	50	20	10

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	15	24	6	0	6	0	69	6	34
2020	CS-02	53	13	13	13	0	7	0	71	14	15
2019	CS	45	27	14	4	6	4	0	74	11	49
2019	CS-01	33	25	8	8	25	0	0	58	33	12
2019	CS-02	56	6	28	6	0	6	0	65	6	18
2019	CS-03	40	50	0	0	0	10	0	100	0	10
2018	CS	19	33	30	7	4	7	0	56	12	27
2018	CS-02	33	33	17	0	8	8	0	73	9	12
2017	CS	28	29	16	10	7	6	3	64	18	31
2014	CS	27	23	13	23	13	0	0	50	37	30
2014	CS-01	20	20	20	30	10	0	0	40	40	10

Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CS	9	44	47	34
2020	CS-02	20	33	47	15
2019	CS	22	41	37	49
2019	CS-01	42	33	25	12
2019	CS-02	11	56	33	18
2019	CS-03	10	40	50	10
2018	CS	19	48	33	27
2018	CS-02	17	58	25	12
2017	CS	29	51	19	31
2014	CS	33	33	33	30
2014	CS-01	20	50	30	10

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CS	9	18	64	0	0	9	11
2014	CS	0	20	60	0	9999	20	10

Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	33
2020	CS-02	0	100	15
2019	CS	10	90	48
2019	CS-03	0	100	10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	21	12	18	0	3	35	12	61	6	34
2020	CS-02	13	13	20	0	0	47	7	57	0	15
2019	CS	25	15	19	10	6	21	4	53	22	48
2019	CS-01	25	17	8	17	17	17	0	50	40	12
2019	CS-02	17	11	28	11	0	22	11	42	17	18
2019	CS-03	30	30	20	0	0	20	0	75	0	10
2018	CS	26	11	30	0	0	30	4	56	0	27
2018	CS-02	25	17	25	0	0	33	0	63	0	12
2017	CS	19	23	13	3	0	25	16	72	6	31
2014	CS	7	17	27	7	3	37	3	39	17	30
2014	CS-01	20	20	30	0	10	20	0	50	13	10

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	26	18	0	3	12	77	3	34
2020	CS-02	40	33	13	0	0	13	85	0	15
2019	CS	43	20	14	2	6	14	74	10	49
2019	CS-01	33	8	17	8	17	17	50	30	12
2019	CS-02	39	17	22	0	6	17	67	7	18
2019	CS-03	50	30	10	0	0	10	89	0	10
2018	CS	33	37	19	0	0	11	79	0	27
2018	CS-02	33	50	8	0	0	8	91	0	12
2017	CS	22	29	16	7	0	25	69	9	31
2014	CS	17	20	33	3	3	23	48	9	30
2014	CS-01	20	20	30	0	10	20	50	13	10

Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	27
2018	CS-02	0	100	12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	21	9	18	0	0	38	15	63	0	34
2020	CS-02	13	13	20	0	0	47	7	57	0	15
2019	CS	29	17	15	2	4	27	6	69	9	48
2019	CS-01	17	17	8	8	17	33	0	50	38	12
2019	CS-02	22	17	22	0	0	28	11	64	0	18
2019	CS-03	40	20	10	0	0	20	10	86	0	10
2018	CS	22	15	26	0	0	33	4	59	0	27
2018	CS-02	25	25	17	0	0	33	0	75	0	12
2017	CS	16	26	7	3	0	36	12	81	6	31
2014	CS	17	3	27	0	0	43	10	43	0	30
2014	CS-01	30	0	30	0	0	40	0	50	0	10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	24	12	0	3	18	3	81	4	34
2020	CS-02	33	27	13	0	7	20	0	75	8	15
2019	CS	45	24	8	0	2	20	0	87	3	49
2019	CS-01	25	25	8	0	8	33	0	75	13	12
2019	CS-02	44	22	11	0	0	22	0	86	0	18
2019	CS-03	60	20	10	0	0	10	0	89	0	10
2018	CS	30	37	26	0	0	7	0	72	0	27
2018	CS-02	25	50	17	0	0	8	0	82	0	12
2017	CS	22	33	23	0	0	19	3	71	0	31
2014	CS	30	10	27	3	0	27	3	57	5	30
2014	CS-01	40	0	30	0	0	30	0	57	0	10

Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	29	18	12	12	0	0	59	24	34
2020	CS-02	20	33	13	13	20	0	0	53	33	15

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	29	9	6	3	3	82	9	34
2020	CS-02	27	47	7	7	7	7	79	14	15
2019	CS	33	31	20	4	12	0	63	16	49
2019	CS-01	8	33	25	8	25	0	42	33	12
2019	CS-02	33	33	28	0	6	0	67	6	18
2019	CS-03	60	20	0	0	20	0	80	20	10
2018	CS	33	22	22	7	11	4	58	19	27
2018	CS-02	42	25	17	8	8	0	67	17	12
2017	CS	20	32	29	13	7	0	52	20	31

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	9	38	12	12	3	36	24	34
2020	CS-02	20	7	40	20	7	7	29	29	15
2019	CS	18	41	22	10	8	0	59	18	49
2019	CS-01	8	58	8	8	17	0	67	25	12
2019	CS-02	17	44	33	0	6	0	61	6	18
2019	CS-03	30	20	20	20	10	0	50	30	10
2018	CS	4	33	48	7	7	0	37	15	27
2018	CS-02	8	42	50	0	0	0	50	0	12
2017	CS	9	36	33	16	6	0	45	22	31

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	21	26	9	3	3	3	59	13	34
2020	CS-02	33	13	33	7	0	7	7	54	8	15
2019	CS	27	41	16	8	8	0	0	67	16	49
2019	CS-01	25	42	8	8	17	0	0	67	25	12
2019	CS-02	28	44	17	6	6	0	0	72	11	18
2019	CS-03	30	30	30	0	10	0	0	60	10	10
2018	CS	7	26	48	11	7	0	0	33	19	27
2018	CS-02	17	33	42	8	0	0	0	50	8	12
2017	CS	10	35	36	7	7	3	3	48	14	31

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	15	29	15	18	18	3	3	47	38	34
2020	CS-02	13	20	7	27	20	7	7	38	54	15
2019	CS	12	27	31	12	14	0	4	40	28	49
2019	CS-01	0	42	25	0	25	0	8	45	27	12
2019	CS-02	11	33	28	17	6	0	6	47	24	18
2019	CS-03	30	10	20	20	20	0	0	40	40	10
2018	CS	7	33	30	19	11	0	0	41	30	27
2018	CS-02	17	42	33	8	0	0	0	58	8	12
2017	CS	13	16	36	23	9	3	0	30	33	31

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	30	15	12	3	3	3	68	16	33
2020	CS-02	27	33	20	7	0	7	7	69	8	15
2019	CS	47	33	10	0	6	0	4	83	6	49
2019	CS-01	58	25	8	0	8	0	0	83	8	12
2019	CS-02	44	33	11	0	6	0	6	82	6	18
2019	CS-03	40	40	10	0	0	0	10	89	0	10
2018	CS	37	26	26	0	7	0	4	65	8	27
2018	CS-02	42	33	17	0	8	0	0	75	8	12
2017	CS	42	46	7	0	3	3	0	90	3	31

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	21	24	15	6	3	55	21	34
2020	CS-02	27	33	13	20	0	7	64	21	15
2019	CS	45	29	14	6	4	2	75	10	49
2019	CS-01	25	33	17	0	17	8	64	18	12
2019	CS-02	56	28	11	6	0	0	83	6	18
2019	CS-03	50	10	30	10	0	0	60	10	10
2018	CS	37	26	19	11	7	0	63	19	27
2018	CS-02	50	17	8	17	8	0	67	25	12
2017	CS	42	39	13	3	3	0	81	6	31

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	9	15	6	9	0	12	67	17	34
2020	CS-02	33	0	33	0	13	0	20	42	17	15

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	35	24	0	0	0	3	76	0	34
2020	CS-02	27	40	27	0	0	0	7	71	0	15
2019	CS	27	37	20	4	4	2	6	69	9	49
2019	CS-01	8	33	33	8	8	0	8	45	18	12
2019	CS-02	33	44	11	0	6	6	0	82	6	18
2019	CS-03	30	40	10	10	0	0	10	78	11	10
2018	CS	15	38	35	4	4	4	0	56	8	26
2018	CS-02	25	33	25	8	0	8	0	64	9	12
2017	CS	26	35	26	3	7	3	0	63	10	31

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	32	24	15	3	0	0	59	18	34
2020	CS-02	27	27	20	20	7	0	0	53	27	15
2019	CS	18	31	31	8	8	2	2	51	17	49
2019	CS-01	8	42	17	17	17	0	0	50	33	12
2019	CS-02	22	39	28	0	6	6	0	65	6	18
2019	CS-03	20	10	40	10	10	0	10	33	22	10
2018	CS	4	31	42	15	4	4	0	36	20	26
2018	CS-02	8	50	25	8	0	8	0	64	9	12
2017	CS	16	61	16	7	0	0	0	77	7	31

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	41	12	9	3	0	3	76	12	34
2020	CS-02	33	33	20	7	7	0	0	67	13	15
2019	CS	27	31	22	8	8	0	4	60	17	49
2019	CS-01	8	42	17	17	17	0	0	50	33	12
2019	CS-02	33	33	22	6	6	0	0	67	11	18
2019	CS-03	20	30	30	0	10	0	10	56	11	10
2018	CS	23	35	23	12	4	4	0	60	16	26
2018	CS-02	33	33	17	8	0	8	0	73	9	12
2017	CS	29	42	25	3	0	0	0	71	3	31

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	32	9	9	0	3	82	9	34
2020	CS-02	40	40	7	13	0	0	80	13	15
2019	CS	49	20	12	8	6	4	72	15	49
2019	CS-01	50	0	25	8	17	0	50	25	12
2019	CS-02	61	22	6	6	6	0	83	11	18
2019	CS-03	50	30	10	0	0	10	89	0	10

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	32	9	3	0	0	6	88	3	34
2020	CS-02	40	40	7	7	0	0	7	86	7	15

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	53	9	9	0	0	3	82	9	34
2020	CS-02	40	47	13	0	0	0	0	87	0	15
2019	CS	47	22	20	2	6	0	2	71	8	49
2019	CS-01	33	33	25	0	8	0	0	67	8	12
2019	CS-02	50	22	17	6	6	0	0	72	11	18
2019	CS-03	50	10	20	0	10	0	10	67	11	10
2018	CS	24	44	12	12	4	4	0	71	17	25
2018	CS-02	36	36	0	18	0	9	0	80	20	11
2017	CS	35	52	13	0	0	0	0	87	0	31

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	62	26	6	3	0	0	3	91	3	34
2020	CS-02	47	40	7	7	0	0	0	87	7	15
2019	CS	58	21	8	6	2	0	4	83	9	48
2019	CS-01	42	25	8	17	8	0	0	67	25	12
2019	CS-02	76	18	0	0	0	0	6	100	0	17
2019	CS-03	50	20	20	0	0	0	10	78	0	10
2018	CS	76	4	8	4	4	4	0	83	8	25
2018	CS-02	82	0	0	9	0	9	0	90	10	11
2017	CS	67	26	3	0	0	0	3	97	0	31

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	24	6	9	0	0	3	85	9	34
2020	CS-02	53	20	13	13	0	0	0	73	13	15

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	79	12	3	3	0	0	3	94	3	34
2020	CS-02	87	13	0	0	0	0	0	100	0	15
2019	CS	65	16	6	2	2	0	8	89	4	49
2019	CS-01	33	33	8	0	8	0	17	80	10	12
2019	CS-02	78	17	6	0	0	0	0	94	0	18
2019	CS-03	80	0	10	0	0	0	10	89	0	10
2018	CS	69	12	12	0	4	4	0	84	4	26
2018	CS-02	67	8	17	0	0	8	0	82	0	12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	91	3	0	3	0	0	3	97	3	34
2020	CS-02	100	0	0	0	0	0	0	100	0	15
2019	CS	73	8	4	4	2	0	8	89	7	49
2019	CS-01	33	25	8	8	8	0	17	70	20	12
2019	CS-02	83	6	6	0	0	0	6	94	0	18
2019	CS-03	90	0	0	0	0	0	10	100	0	10
2018	CS	81	4	8	0	4	4	0	88	4	26
2018	CS-02	83	0	8	0	0	8	0	91	0	12
2017	CS	81	0	9	3	0	3	3	86	3	31

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	79	15	0	3	0	0	3	97	3	34
2020	CS-02	80	20	0	0	0	0	0	100	0	15
2019	CS	69	14	6	4	2	0	4	87	6	49
2019	CS-01	42	25	8	8	8	0	8	73	18	12
2019	CS-02	78	11	11	0	0	0	0	89	0	18
2019	CS-03	70	10	0	10	0	0	10	89	11	10
2018	CS	58	15	15	0	8	4	0	76	8	26
2018	CS-02	67	8	8	0	8	8	0	82	9	12
2017	CS	55	32	10	0	0	3	0	90	0	31

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	82	12	0	0	3	0	3	97	3	34
2020	CS-02	87	13	0	0	0	0	0	100	0	15
2019	CS	57	27	6	0	6	0	4	87	6	49
2019	CS-01	25	42	8	0	17	0	8	73	18	12
2019	CS-02	72	22	0	0	6	0	0	94	6	18
2019	CS-03	70	10	10	0	0	0	10	89	0	10
2018	CS	70	15	4	0	7	4	0	88	8	27
2018	CS-02	75	17	0	0	0	8	0	100	0	12
2017	CS	65	16	13	7	0	0	0	81	7	31

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	74	9	0	3	0	15	97	3	34
2020	CS-02	93	0	0	0	0	7	100	0	15
2019	CS	59	8	0	0	0	33	100	0	49
2019	CS-01	33	8	0	0	0	58	100	0	12
2019	CS-02	72	0	0	0	0	28	100	0	18
2019	CS-03	60	10	0	0	0	30	100	0	10
2018	CS	59	15	4	0	4	19	95	0	27
2018	CS-02	67	0	0	0	8	25	100	0	12
2017	CS	58	23	7	0	3	10	93	0	31

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	82	6	9	0	0	0	3	91	0	34
2020	CS-02	87	7	7	0	0	0	0	93	0	15
2019	CS	65	10	6	2	0	0	16	90	2	49
2019	CS-01	17	25	17	0	0	0	42	71	0	12
2019	CS-02	83	6	0	6	0	0	6	94	6	18
2019	CS-03	80	10	0	0	0	0	10	100	0	10
2018	CS	59	19	7	4	4	4	4	84	8	27
2018	CS-02	67	0	8	8	0	8	8	80	10	12
2017	CS	77	20	3	0	0	0	0	97	0	30

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	79	9	3	0	6	0	3	91	6	34
2020	CS-02	80	7	7	0	7	0	0	87	7	15
2019	CS	65	14	4	2	10	0	4	83	13	49
2019	CS-01	42	8	8	8	25	0	8	55	36	12
2019	CS-02	72	22	0	0	6	0	0	94	6	18
2019	CS-03	90	0	0	0	0	0	10	100	0	10
2018	CS	81	4	4	0	4	4	4	92	4	27
2018	CS-02	83	0	0	0	0	8	8	100	0	12
2017	CS	81	10	3	0	3	0	3	94	3	31

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	56	29	9	3	0	0	3	88	3	34
2020	CS-02	47	40	13	0	0	0	0	87	0	15
2019	CS	57	22	8	4	4	0	4	83	9	49
2019	CS-01	33	25	17	8	8	0	8	64	18	12
2019	CS-02	67	22	11	0	0	0	0	89	0	18
2019	CS-03	50	30	0	10	0	0	10	89	11	10
2018	CS	52	26	11	0	4	4	4	84	4	27
2018	CS-02	67	17	0	0	0	8	8	100	0	12
2017	CS	64	26	3	3	0	0	3	93	3	31

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	26	15	12	0	0	3	73	12	34
2020	CS-02	20	33	33	13	0	0	0	53	13	15

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	6	29	38	18	6	3	36	24	34
2020	CS-02	7	33	33	27	0	0	40	27	15
2019	CS	10	53	22	6	6	2	65	13	49
2019	CS-01	8	50	17	8	17	0	58	25	12
2019	CS-02	11	72	11	0	6	0	83	6	18
2019	CS-03	10	40	50	0	0	0	50	0	10
2018	CS	7	33	44	7	7	0	41	15	27
2018	CS-02	8	58	33	0	0	0	67	0	12
2017	CS	10	32	39	16	0	3	44	16	31

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	12	18	41	21	9	0	0	29	29	34
2020	CS-02	20	0	53	20	7	0	0	27	20	15
2019	CS	10	12	45	18	10	0	4	30	23	49
2019	CS-01	17	25	42	8	0	0	8	9	45	12
2019	CS-02	6	11	39	33	6	0	6	41	18	18
2019	CS-03	0	10	60	10	20	0	0	30	10	10
2018	CS	4	22	37	33	4	0	0	37	26	27
2018	CS-02	0	25	33	33	8	0	0	42	25	12
2017	CS	3	23	30	24	13	3	3	39	28	30

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	32	18	0	0	3	82	0	34
2020	CS-02	40	33	20	0	0	7	79	0	15
2019	CS	33	40	17	2	2	6	78	4	48
2019	CS-01	17	42	25	0	8	8	64	9	12
2019	CS-02	22	44	17	6	0	11	75	6	18
2018	CS	33	41	22	4	0	0	74	4	27
2018	CS-02	25	58	17	0	0	0	83	0	12
2017	CS	16	49	7	10	6	13	74	18	31

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	44	12	0	0	3	0	88	0	34
2020	CS-02	27	60	7	0	0	7	0	93	0	15

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	26	15	6	6	9	0	71	13	34
2020	CS-02	20	33	7	7	13	20	0	67	25	15

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	61	21	6	3	3	6	0	87	6	33
2020	CS-02	47	27	7	0	7	13	0	85	8	15

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	26	18	3	3	3	76	6	34
2020	CS-02	27	47	13	0	7	7	79	7	15
2019	CS	27	31	20	8	4	10	64	14	49
2019	CS-01	8	25	25	8	17	17	40	30	12
2019	CS-02	22	33	28	0	0	17	67	0	18
2019	CS-03	40	40	0	20	0	0	80	20	10
2018	CS	15	44	33	7	0	0	59	7	27
2018	CS-02	25	42	25	8	0	0	67	8	12
2017	CS	13	49	25	7	0	6	66	7	31

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	35	6	0	3	3	0	91	3	34
2020	CS-02	40	40	13	0	7	0	0	80	7	15

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	38	6	3	0	3	0	91	3	34
2020	CS-02	40	47	13	0	0	0	0	87	0	15

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	33	9	3	3	3	6	83	7	33
2020	CS-02	33	40	13	0	7	0	7	79	7	15

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	62	26	9	0	0	3	0	91	0	34
2020	CS-02	53	33	13	0	0	0	0	87	0	15

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	71	21	3	0	0	6	0	97	0	34
2020	CS-02	67	20	7	0	0	7	0	93	0	15

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	32	6	0	0	9	3	93	0	34
2020	CS-02	40	33	7	0	0	13	7	92	0	15

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	29	12	6	0	6	3	81	6	34
2020	CS-02	27	40	13	7	0	13	0	77	8	15

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	26	9	3	0	3	0	88	3	34
2020	CS-02	40	47	7	0	0	7	0	93	0	15

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	CS	27	55	0	18	0	0	0	82	18	11

Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	15	85	34
2020	CS-02	7	93	15

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	9	91	34
2020	CS-02	7	93	15
2019	CS	22	78	49
2019	CS-01	33	67	12
2019	CS-02	11	89	18
2019	CS-03	30	70	10
2014	CS	17	83	30

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	82	18	11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	44	12	0	0	3	0	88	0	34
2020	CS-02	40	47	7	0	0	7	0	93	0	15

Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	15	47	32	6	76	24	34
2020	CS-02	20	33	40	7	63	38	15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	21	12	6	15	12	63	23	34
2020	CS-02	20	27	27	7	7	13	54	15	15
2019	CS	48	15	21	4	8	4	65	13	48
2019	CS-01	58	17	8	0	8	8	82	9	12
2019	CS-02	44	17	11	11	11	6	65	24	18
2019	CS-03	40	20	30	0	10	0	60	10	10
2018	CS	52	15	22	4	7	0	67	11	27
2018	CS-02	58	17	8	8	8	0	75	17	12

Report a problem on this page

Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Privy Council Office by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making