2020 Public Service Employee Survey Results for Privy Council Office by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 18 0 6 6 0 0 88 12 17

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 76 24 0 0 0 0 0 100 0 17
2017 CR 60 28 4 4 4 0 0 88 8 25
2017 CR-05 58 42 0 0 0 0 0 100 0 12
2014 CR 65 28 0 3 3 0 0 94 6 32
2014 CR-05 73 20 0 7 0 0 0 93 7 15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 35 0 0 0 0 0 100 0 17
2019 CR 44 41 4 7 4 0 0 85 11 27
2019 CR-04 64 27 0 0 9 0 0 91 9 11
2019 CR-05 31 50 6 13 0 0 0 81 13 16
2017 CR 52 28 16 4 0 0 0 80 4 25
2017 CR-05 58 25 17 0 0 0 0 83 0 12
2014 CR 47 47 3 3 0 0 0 94 3 32
2014 CR-05 53 41 0 7 0 0 0 93 7 15

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 29 6 12 0 0 0 82 12 17
2019 CR 44 44 7 4 0 0 0 89 4 27
2019 CR-04 55 45 0 0 0 0 0 100 0 11
2019 CR-05 38 44 13 6 0 0 0 81 6 16
2018 CR 42 37 5 11 5 0 0 79 16 19
2018 CR-04 60 20 10 0 10 0 0 80 10 10
2017 CR 40 44 4 4 8 0 0 84 12 25
2017 CR-05 50 34 8 8 0 0 0 83 8 12
2014 CR 51 40 6 2 0 0 0 91 2 32
2014 CR-05 41 46 14 0 0 0 0 86 0 15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 75 19 0 0 6 0 0 94 6 16
2019 CR 44 48 0 7 0 0 0 93 7 27
2019 CR-04 45 45 0 9 0 0 0 91 9 11
2019 CR-05 44 50 0 6 0 0 0 94 6 16
2017 CR 56 32 12 0 0 0 0 88 0 25
2017 CR-05 58 25 17 0 0 0 0 83 0 12
2014 CR 49 44 6 0 0 0 0 94 0 32
2014 CR-05 46 41 14 0 0 0 0 86 0 15

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 76 18 6 0 0 0 0 94 0 17
2019 CR 59 26 11 4 0 0 0 85 4 27
2019 CR-04 73 18 9 0 0 0 0 91 0 11
2019 CR-05 50 31 13 6 0 0 0 81 6 16
2018 CR 53 26 11 0 11 0 0 79 11 19
2018 CR-04 60 20 10 0 10 0 0 80 10 10
2017 CR 48 24 16 4 0 4 4 78 4 25
2017 CR-05 42 34 17 0 0 0 8 82 0 12
2014 CR 43 29 25 3 0 0 0 72 3 32
2014 CR-05 39 34 27 0 0 0 0 73 0 15

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 12 24 0 12 0 0 65 12 17
2019 CR 59 22 7 11 0 0 0 81 11 27
2019 CR-04 73 18 0 9 0 0 0 91 9 11
2019 CR-05 50 25 13 13 0 0 0 75 13 16
2018 CR 53 26 11 5 5 0 0 79 11 19
2018 CR-04 60 20 10 0 10 0 0 80 10 10
2017 CR 56 24 12 8 0 0 0 80 8 25
2017 CR-05 67 8 17 8 0 0 0 75 8 12
2014 CR 29 49 10 10 3 0 0 78 13 32
2014 CR-05 34 39 14 14 0 0 0 73 14 15

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 29 6 6 12 0 0 76 18 17
2019 CR 41 26 19 7 7 0 0 67 15 27
2019 CR-04 55 9 9 18 9 0 0 64 27 11
2019 CR-05 31 38 25 0 6 0 0 69 6 16
2018 CR 47 16 21 11 5 0 0 63 16 19
2018 CR-04 60 10 10 10 10 0 0 70 20 10
2017 CR 40 24 16 12 8 0 0 64 20 25
2017 CR-05 58 0 25 17 0 0 0 58 17 12
2014 CR 28 37 22 6 6 0 0 65 13 32
2014 CR-05 32 27 27 7 7 0 0 59 14 15

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 75 13 6 0 6 0 0 88 6 16
2019 CR 52 22 22 4 0 0 0 74 4 27
2019 CR-04 55 27 18 0 0 0 0 82 0 11
2019 CR-05 50 19 25 6 0 0 0 69 6 16
2018 CR 53 26 5 5 11 0 0 79 16 19
2018 CR-04 60 10 10 0 20 0 0 70 20 10
2017 CR 40 40 16 0 4 0 0 80 4 25
2017 CR-05 50 42 8 0 0 0 0 92 0 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 18 12 0 6 0 0 82 6 17
2019 CR 56 30 4 11 0 0 0 85 11 27
2019 CR-04 73 18 0 9 0 0 0 91 9 11
2019 CR-05 44 38 6 13 0 0 0 81 13 16
2018 CR 74 5 11 5 5 0 0 79 11 19
2018 CR-04 80 0 10 0 10 0 0 80 10 10
2017 CR 52 40 8 0 0 0 0 92 0 25
2017 CR-05 58 33 8 0 0 0 0 92 0 12
2014 CR 40 54 3 3 0 0 0 94 3 32
2014 CR-05 46 41 7 7 0 0 0 86 7 15

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 13 6 6 13 0 0 75 19 16
2019 CR 37 26 26 4 7 0 0 63 11 27
2019 CR-04 45 27 9 9 9 0 0 73 18 11
2019 CR-05 31 25 38 0 6 0 0 56 6 16
2018 CR 47 26 16 5 5 0 0 74 11 19
2018 CR-04 60 20 10 0 10 0 0 80 10 10
2017 CR 40 28 8 16 4 4 0 71 21 25
2017 CR-05 58 16 8 8 0 8 0 82 9 12

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 12 6 0 12 0 0 82 12 17
2019 CR 59 22 7 7 4 0 0 81 11 27
2019 CR-04 73 18 0 0 9 0 0 91 9 11
2019 CR-05 50 25 13 13 0 0 0 75 13 16
2018 CR 68 16 5 5 5 0 0 84 11 19
2018 CR-04 80 10 0 0 10 0 0 90 10 10
2017 CR 71 21 4 4 0 0 0 92 4 24
2017 CR-05 73 27 0 0 0 0 0 100 0 11
2014 CR 60 34 3 3 0 0 0 94 3 32
2014 CR-05 73 14 7 7 0 0 0 86 7 15

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 18 12 0 12 0 6 75 13 17
2019 CR 33 37 26 0 4 0 0 70 4 27
2019 CR-04 36 36 18 0 9 0 0 73 9 11
2019 CR-05 31 38 31 0 0 0 0 69 0 16
2018 CR 53 21 11 11 5 0 0 74 16 19
2018 CR-04 60 20 10 0 10 0 0 80 10 10
2017 CR 35 26 13 26 0 0 0 61 26 23
2017 CR-05 50 30 0 20 0 0 0 80 20 10
2014 CR 37 32 25 3 3 0 0 68 6 32
2014 CR-05 26 20 47 0 7 0 0 46 7 15

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 0 25 6 6 0 0 63 13 16
2019 CR 44 41 7 4 4 0 0 85 7 27
2019 CR-04 64 18 9 0 9 0 0 82 9 11
2019 CR-05 31 56 6 6 0 0 0 88 6 16
2018 CR 58 21 11 5 5 0 0 79 11 19
2018 CR-04 70 20 0 0 10 0 0 90 10 10
2017 CR 46 29 17 8 0 0 0 75 8 24
2017 CR-05 55 27 9 9 0 0 0 82 9 11
2014 CR 38 33 16 10 3 0 0 70 13 31
2014 CR-05 19 34 34 7 7 0 0 53 14 15

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 12 18 6 6 0 0 71 12 17
2019 CR 48 41 7 4 0 0 0 89 4 27
2019 CR-04 55 45 0 0 0 0 0 100 0 11
2019 CR-05 44 38 13 6 0 0 0 81 6 16
2018 CR 58 32 0 5 5 0 0 89 11 19
2018 CR-04 60 30 0 0 10 0 0 90 10 10
2017 CR 46 33 17 0 0 0 4 83 0 24
2017 CR-05 45 36 9 0 0 0 9 90 0 11
2014 CR 40 47 10 3 0 0 0 87 3 32
2014 CR-05 26 54 14 7 0 0 0 80 7 15

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 12 12 6 6 0 0 76 12 17
2019 CR 50 35 8 4 4 0 0 85 8 26
2019 CR-04 50 50 0 0 0 0 0 100 0 10
2019 CR-05 50 25 13 6 6 0 0 75 13 16
2018 CR 58 21 5 5 11 0 0 79 16 19
2018 CR-04 70 20 0 0 10 0 0 90 10 10
2017 CR 63 25 4 8 0 0 0 88 8 24
2017 CR-05 64 18 9 9 0 0 0 82 9 11
2014 CR 41 44 6 0 10 0 0 84 10 32
2014 CR-05 46 27 14 0 14 0 0 73 14 15

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 35 0 0 0 0 0 100 0 17
2019 CR 52 22 15 7 4 0 0 74 11 27
2019 CR-04 45 36 9 9 0 0 0 82 9 11
2019 CR-05 56 13 19 6 6 0 0 69 13 16
2018 CR 63 16 21 0 0 0 0 79 0 19
2018 CR-04 60 10 30 0 0 0 0 70 0 10
2017 CR 64 20 12 4 0 0 0 84 4 25
2017 CR-05 75 17 0 8 0 0 0 92 8 12
2014 CR 45 37 18 0 0 0 0 82 0 32
2014 CR-05 54 39 7 0 0 0 0 93 0 15

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 0 6 24 24 41 0 6 69 6 17
2019 CR 11 15 30 26 15 0 4 42 27 27
2019 CR-04 27 0 27 18 18 0 9 40 30 11
2019 CR-05 0 25 31 31 13 0 0 44 25 16
2018 CR 5 11 26 42 16 0 0 58 16 19
2018 CR-04 10 0 40 20 30 0 0 50 10 10
2017 CR 12 12 17 21 17 4 17 48 31 24
2017 CR-05 18 9 9 27 18 0 18 55 33 11
2014 CR 0 24 41 29 3 0 3 33 25 32
2014 CR-05 0 14 46 34 0 0 7 36 15 15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 0 0 6 31 56 0 6 93 0 16
2019 CR 0 12 19 31 31 8 0 67 13 26
2019 CR-04 0 20 20 10 40 10 0 56 22 10
2019 CR-05 0 6 19 44 25 6 0 73 7 16
2018 CR 11 16 16 21 32 0 5 56 28 19
2018 CR-04 20 10 10 0 60 0 0 60 30 10
2017 CR 0 21 8 8 34 12 17 59 29 24
2017 CR-05 0 18 0 9 46 9 18 75 25 11
2014 CR 3 9 32 34 16 3 3 54 13 32
2014 CR-05 0 12 34 34 14 7 0 51 13 15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 12 0 12 24 29 12 12 69 15 17
2019 CR 4 4 22 26 26 11 7 64 9 27
2019 CR-04 9 9 9 18 36 0 18 67 22 11
2019 CR-05 0 0 31 31 19 19 0 62 0 16
2018 CR 11 16 16 11 32 11 5 50 31 19
2018 CR-04 0 10 0 10 60 20 0 88 13 10
2017 CR 0 21 17 8 21 12 21 44 31 24
2017 CR-05 0 27 18 9 18 9 18 38 37 11
2014 CR 10 13 37 28 10 0 3 39 23 32
2014 CR-05 20 20 20 32 7 0 0 39 41 15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 0 0 6 29 59 0 6 94 0 17
2019 CR 4 4 19 35 35 0 4 72 8 26
2019 CR-04 0 9 0 36 45 0 9 90 10 11
2019 CR-05 7 0 33 33 27 0 0 60 7 15
2018 CR 0 6 11 22 56 0 6 82 6 18
2018 CR-04 0 10 0 10 80 0 0 90 10 10
2017 CR 0 17 17 21 21 4 21 56 22 24
2017 CR-05 0 9 18 18 37 0 18 67 11 11
2014 CR 3 6 31 38 22 0 0 60 10 32
2014 CR-05 7 14 20 41 19 0 0 59 20 15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 6 24 0 12 53 0 6 69 31 17
2019 CR 4 15 19 30 30 0 4 62 19 27
2019 CR-04 0 18 9 36 27 0 9 70 20 11
2019 CR-05 6 13 25 25 31 0 0 56 19 16
2018 CR 0 11 26 16 42 0 5 61 11 19
2018 CR-04 0 10 10 10 70 0 0 80 10 10
2017 CR 8 16 16 12 24 8 16 48 31 25
2017 CR-05 8 25 8 8 33 0 16 50 40 12
2014 CR 15 24 16 32 13 0 0 45 40 32
2014 CR-05 14 26 14 34 14 0 0 47 39 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 6 12 6 18 41 12 6 71 21 17
2019 CR 0 15 30 19 26 11 0 50 17 27
2019 CR-04 0 18 18 9 36 18 0 56 22 11
2019 CR-05 0 13 38 25 19 6 0 47 13 16
2018 CR 21 11 16 16 32 0 5 50 33 19
2018 CR-04 40 0 10 10 40 0 0 50 40 10
2017 CR 24 12 12 12 12 8 20 34 50 25
2017 CR-05 25 17 8 17 17 0 16 40 50 12
2014 CR 3 18 35 25 19 0 0 44 22 32
2014 CR-05 7 19 27 34 14 0 0 47 26 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 6 12 6 29 47 0 0 76 18 17
2019 CR 4 7 22 37 30 0 0 67 11 27
2019 CR-04 9 9 0 45 36 0 0 82 18 11
2019 CR-05 0 6 38 31 25 0 0 56 6 16
2018 CR 0 22 11 11 44 6 6 63 25 18
2018 CR-04 0 10 0 0 80 10 0 89 11 10
2017 CR 0 8 12 17 29 12 21 69 12 24
2017 CR-05 0 18 9 9 46 0 18 67 22 11
2014 CR 6 9 44 25 12 0 3 39 16 32
2014 CR-05 14 12 41 20 14 0 0 34 26 15

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 13 0 13 19 56 0 0 75 13 16
2019 CR 7 7 22 41 19 4 0 62 15 27
2019 CR-04 0 18 18 45 18 0 0 64 18 11
2019 CR-05 13 0 25 38 19 6 0 60 13 16
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 18 12 0 0 0 0 88 0 17
2019 CR 33 37 11 7 7 4 0 73 15 27
2019 CR-04 45 27 9 0 9 9 0 80 10 11
2019 CR-05 25 44 13 13 6 0 0 69 19 16
2018 CR 47 26 11 5 5 5 0 78 11 19
2018 CR-04 60 20 0 10 10 0 0 80 20 10
2017 CR 36 24 16 4 4 8 8 71 10 25
2017 CR-05 42 25 25 0 0 0 8 73 0 12
2014 CR 37 32 25 0 0 0 6 73 0 32
2014 CR-05 39 20 34 0 0 0 7 64 0 15

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 76 6 0 6 6 6 0 88 13 17
2019 CR 37 26 7 22 7 0 0 63 30 27
2019 CR-04 45 18 9 18 9 0 0 64 27 11
2019 CR-05 31 31 6 25 6 0 0 63 31 16
2018 CR 58 26 0 11 5 0 0 84 16 19
2018 CR-04 60 30 0 0 10 0 0 90 10 10
2017 CR 56 16 16 8 0 4 0 75 8 25
2017 CR-05 58 17 16 8 0 0 0 75 8 12
2014 CR 52 32 10 3 0 0 3 87 3 32
2014 CR-05 59 20 7 7 0 0 7 85 7 15

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 18 12 0 0 0 0 88 0 17
2019 CR 52 30 15 4 0 0 0 81 4 27
2019 CR-04 55 36 0 9 0 0 0 91 9 11
2019 CR-05 50 25 25 0 0 0 0 75 0 16
2018 CR 63 26 5 0 5 0 0 89 5 19
2018 CR-04 70 20 0 0 10 0 0 90 10 10
2017 CR 68 16 16 0 0 0 0 84 0 25
2017 CR-05 59 33 8 0 0 0 0 92 0 12
2014 CR 37 50 10 3 0 0 0 87 3 32
2014 CR-05 39 47 14 0 0 0 0 86 0 15

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 12 12 0 6 0 0 82 6 17
2019 CR 41 33 15 11 0 0 0 74 11 27
2019 CR-04 45 27 9 18 0 0 0 73 18 11
2019 CR-05 38 38 19 6 0 0 0 75 6 16
2018 CR 53 26 11 5 5 0 0 79 11 19
2018 CR-04 60 30 0 0 10 0 0 90 10 10

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 12 12 0 6 6 0 81 6 17
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 24 6 12 6 0 24 69 23 17
2019 CR 44 19 15 7 0 4 11 74 9 27
2019 CR-04 36 18 9 9 0 0 27 75 13 11
2019 CR-05 50 19 19 6 0 6 0 73 7 16

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 18 12 12 6 0 0 71 18 17
2019 CR 52 22 7 15 0 0 4 77 15 27
2019 CR-04 73 0 0 18 0 0 9 80 20 11
2019 CR-05 38 38 13 13 0 0 0 75 13 16
2018 CR 58 21 11 0 11 0 0 79 11 19
2018 CR-04 60 20 10 0 10 0 0 80 10 10
2017 CR 28 36 20 4 4 4 4 70 9 25
2017 CR-05 25 42 33 0 0 0 0 67 0 12
2014 CR 37 44 16 3 0 0 0 81 3 32
2014 CR-05 27 59 14 0 0 0 0 86 0 15

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 0 41 0 6 0 6 50 6 17

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 35 6 0 6 0 0 88 6 17
2019 CR 63 15 15 4 0 0 4 81 4 27
2019 CR-04 73 9 0 9 0 0 9 90 10 11
2019 CR-05 56 19 25 0 0 0 0 75 0 16
2018 CR 58 16 11 5 5 0 5 78 11 19
2018 CR-04 70 10 0 10 10 0 0 80 20 10
2017 CR 44 24 24 4 0 4 0 71 4 25
2017 CR-05 42 25 33 0 0 0 0 67 0 12
2014 CR 46 41 10 3 0 0 0 87 3 32
2014 CR-05 39 47 14 0 0 0 0 86 0 15

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 47 53 17

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 24 12 0 0 12 12 85 0 17

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 19 25 0 0 0 0 75 0 16
2019 CR 63 26 4 7 0 0 0 89 7 27
2019 CR-04 73 27 0 0 0 0 0 100 0 11
2019 CR-05 56 25 6 13 0 0 0 81 13 16
2018 CR 68 11 16 0 5 0 0 79 5 19
2018 CR-04 70 10 10 0 10 0 0 80 10 10
2017 CR 64 20 12 4 0 0 0 84 4 25
2017 CR-05 59 33 8 0 0 0 0 92 0 12
2014 CR 56 32 6 6 0 0 0 87 6 32
2014 CR-05 59 27 14 0 0 0 0 86 0 15
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 24 0 0 0 0 6 100 0 17
2019 CR 44 22 15 7 4 4 4 72 12 27
2019 CR-04 45 18 9 9 9 0 9 70 20 11
2019 CR-05 44 25 19 6 0 6 0 73 7 16
2018 CR 53 37 5 0 0 5 0 94 0 19
2018 CR-04 60 40 0 0 0 0 0 100 0 10
2017 CR 48 16 20 8 0 8 0 70 9 25
2017 CR-05 42 16 25 8 0 8 0 64 9 12
2014 CR 29 47 10 0 3 9 3 86 4 32
2014 CR-05 27 53 14 0 0 0 7 85 0 15

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 18 12 0 6 0 0 82 6 17
2019 CR 48 22 11 4 7 4 4 76 12 27
2019 CR-04 55 9 9 0 18 0 9 70 20 11
2019 CR-05 44 31 13 6 0 6 0 80 7 16
2018 CR 53 37 11 0 0 0 0 89 0 19
2018 CR-04 60 40 0 0 0 0 0 100 0 10
2017 CR 56 8 28 8 0 0 0 64 8 25
2017 CR-05 50 8 33 8 0 0 0 59 8 12
2014 CR 28 41 16 6 0 9 0 76 7 32
2014 CR-05 32 34 20 7 0 7 0 71 7 15

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 76 12 0 0 6 6 0 94 6 17
2019 CR 37 30 11 4 7 7 4 75 13 27
2019 CR-04 36 27 0 9 18 0 9 70 30 11
2019 CR-05 38 31 19 0 0 13 0 79 0 16
2018 CR 53 26 5 11 0 0 5 83 11 19
2018 CR-04 60 30 0 10 0 0 0 90 10 10
2017 CR 36 28 16 12 0 8 0 70 13 25
2017 CR-05 42 25 17 16 0 0 0 67 16 12
2014 CR 18 47 13 13 0 9 0 72 14 32
2014 CR-05 26 34 27 7 0 7 0 64 7 15

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 75 13 0 0 6 6 0 93 7 16
2019 CR 26 44 11 7 7 0 4 73 15 27
2019 CR-04 18 27 9 18 18 0 9 50 40 11
2019 CR-05 31 56 13 0 0 0 0 88 0 16
2018 CR 53 26 5 11 0 5 0 83 11 19
2018 CR-04 60 20 0 10 0 10 0 89 11 10
2017 CR 32 20 24 16 4 4 0 54 21 25
2017 CR-05 25 25 25 25 0 0 0 50 25 12
2014 CR 19 42 23 7 7 3 0 63 14 31
2014 CR-05 26 34 20 7 7 7 0 64 15 15

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 24 0 0 6 0 0 94 6 17
2019 CR 48 26 15 4 4 0 4 77 8 27
2019 CR-04 55 18 9 0 9 0 9 80 10 11
2019 CR-05 44 31 19 6 0 0 0 75 6 16
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 12 12 0 6 0 0 82 6 17
2019 CR 33 37 15 4 7 0 4 73 12 27
2019 CR-04 45 27 0 0 18 0 9 80 20 11
2019 CR-05 25 44 25 6 0 0 0 69 6 16
2018 CR 58 26 16 0 0 0 0 84 0 19
2018 CR-04 70 20 10 0 0 0 0 90 0 10
2017 CR 36 32 28 4 0 0 0 68 4 25
2017 CR-05 50 8 41 0 0 0 0 59 0 12
2014 CR 34 44 13 6 0 3 0 80 7 32
2014 CR-05 46 34 20 0 0 0 0 80 0 15

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 75 6 6 0 6 6 0 87 7 16
2019 CR 30 30 11 15 7 4 4 64 24 27
2019 CR-04 27 27 0 18 18 0 9 60 40 11
2019 CR-05 31 31 19 13 0 6 0 67 13 16

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 24 24 0 6 0 0 71 6 17
2019 CR 33 19 22 4 11 11 0 58 17 27
2019 CR-04 27 36 18 0 9 9 0 70 10 11
2019 CR-05 38 6 25 6 13 13 0 50 21 16
2018 CR 53 21 11 5 5 5 0 78 11 19
2018 CR-04 70 10 10 0 10 0 0 80 10 10
2017 CR 32 28 24 8 0 8 0 65 9 25
2017 CR-05 25 50 16 8 0 0 0 75 8 12
2014 CR 27 57 13 3 0 0 0 84 3 32
2014 CR-05 19 74 7 0 0 0 0 93 0 15

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 18 6 0 6 6 0 88 6 17
2019 CR 37 30 15 7 7 4 0 69 15 27
2019 CR-04 36 27 9 0 18 9 0 70 20 11
2019 CR-05 38 31 19 13 0 0 0 69 13 16
2018 CR 58 26 16 0 0 0 0 84 0 19
2018 CR-04 70 20 10 0 0 0 0 90 0 10

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 18 12 6 6 6 0 75 13 17
2019 CR 19 19 30 7 7 11 7 45 18 27
2019 CR-04 9 18 27 9 18 9 9 33 33 11
2019 CR-05 25 19 31 6 0 13 6 54 8 16
2018 CR 53 11 16 0 0 16 5 80 0 19
2018 CR-04 70 0 10 0 0 10 10 88 0 10
2017 CR 24 16 36 8 0 12 4 48 9 25
2017 CR-05 25 16 25 16 0 8 8 50 20 12
2014 CR 28 25 25 10 0 12 0 61 11 32
2014 CR-05 20 20 27 14 0 19 0 50 17 15

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 6 0 0 12 12 0 87 13 17
2019 CR 37 19 19 11 7 4 4 60 20 27
2019 CR-04 45 9 9 9 18 0 9 60 30 11
2019 CR-05 31 25 25 13 0 6 0 60 13 16
2018 CR 47 21 11 5 0 16 0 81 6 19
2018 CR-04 60 30 10 0 0 0 0 90 0 10
2017 CR 32 28 16 4 4 8 8 71 10 25
2017 CR-05 33 42 8 8 0 0 8 82 9 12
2014 CR 35 40 10 10 3 3 0 77 13 32
2014 CR-05 20 53 14 7 7 0 0 73 14 15

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 12 6 6 12 6 6 73 20 17
2019 CR 19 15 15 26 19 4 4 36 48 27
2019 CR-04 27 9 0 45 18 0 0 36 64 11
2019 CR-05 13 19 25 13 19 6 6 36 36 16
2018 CR 42 21 21 5 5 5 0 67 11 19
2018 CR-04 60 10 20 10 0 0 0 70 10 10
2017 CR 16 24 16 12 8 16 8 53 26 25
2017 CR-05 17 34 25 0 17 0 8 55 18 12
2014 CR 25 18 25 6 15 3 6 48 24 32
2014 CR-05 27 14 27 7 26 0 0 41 32 15

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 18 6 6 0 0 0 88 6 17
2019 CR 52 30 4 0 7 0 7 88 8 27
2019 CR-04 45 36 0 0 9 0 9 90 10 11
2019 CR-05 56 25 6 0 6 0 6 87 7 16

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 12 12 0 6 0 0 82 6 17
2019 CR 48 19 15 7 0 0 11 75 8 27
2019 CR-04 55 18 0 9 0 0 18 89 11 11
2019 CR-05 44 19 25 6 0 0 6 67 7 16

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 76 12 6 0 0 6 0 94 0 17
2019 CR 70 7 7 4 4 7 0 84 8 27
2019 CR-04 73 9 0 9 9 0 0 82 18 11
2019 CR-05 69 6 13 0 0 13 0 86 0 16

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 81 6 6 0 0 0 6 93 0 16
2019 CR 78 7 11 0 0 4 0 88 0 27
2019 CR-04 82 0 18 0 0 0 0 82 0 11
2019 CR-05 75 13 6 0 0 6 0 93 0 16

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 41 6 0 18 0 0 76 18 17
2019 CR 31 23 23 4 8 8 4 61 13 26
2019 CR-04 36 18 27 0 9 0 9 60 10 11
2019 CR-05 27 27 20 7 7 13 0 62 15 15
2018 CR 47 16 26 0 5 5 0 67 6 19
2018 CR-04 70 10 20 0 0 0 0 80 0 10
2017 CR 20 28 28 4 0 16 4 60 5 25
2017 CR-05 17 33 33 8 0 0 8 55 9 12

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 6 12 0 12 0 0 76 12 17
2019 CR 44 30 19 0 4 0 4 77 4 27
2019 CR-04 45 18 18 0 9 0 9 70 10 11
2019 CR-05 44 38 19 0 0 0 0 81 0 16
2018 CR 53 37 5 5 0 0 0 89 5 19
2018 CR-04 70 20 0 10 0 0 0 90 10 10
2017 CR 64 24 4 4 0 4 0 92 4 25
2017 CR-05 58 33 8 0 0 0 0 92 0 12
2014 CR 53 41 0 6 0 0 0 94 6 32
2014 CR-05 53 41 0 7 0 0 0 93 7 15

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 6 6 0 12 6 0 81 13 17
2019 CR 59 22 7 4 0 4 4 88 4 27
2019 CR-04 55 27 0 9 0 0 9 90 10 11
2019 CR-05 63 19 13 0 0 6 0 87 0 16
2018 CR 68 21 0 5 0 5 0 94 6 19
2018 CR-04 80 0 0 10 0 10 0 89 11 10
2017 CR 48 28 16 0 4 4 0 79 4 25
2017 CR-05 58 25 8 0 0 8 0 91 0 12
2014 CR 49 35 16 0 0 0 0 84 0 32
2014 CR-05 53 34 14 0 0 0 0 86 0 15

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 18 6 6 6 18 0 79 14 17

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 12 29 0 6 0 0 65 6 17

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 18 6 6 6 0 0 82 12 17
2019 CR 56 30 7 7 0 0 0 85 7 27
2019 CR-04 55 36 0 9 0 0 0 91 9 11
2019 CR-05 56 25 13 6 0 0 0 81 6 16
2018 CR 74 21 5 0 0 0 0 95 0 19
2018 CR-04 70 30 0 0 0 0 0 100 0 10
2017 CR 59 25 12 0 4 0 0 83 4 24
2017 CR-05 55 36 9 0 0 0 0 91 0 11
2014 CR 53 32 6 10 0 0 0 84 10 32
2014 CR-05 66 14 14 7 0 0 0 80 7 15

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 0 12 6 12 0 0 71 18 17
2019 CR 44 24 8 16 8 0 0 68 24 25
2019 CR-04 40 20 10 20 10 0 0 60 30 10
2019 CR-05 47 27 7 13 7 0 0 73 20 15
2018 CR 58 26 11 0 5 0 0 84 5 19
2018 CR-04 70 20 10 0 0 0 0 90 0 10
2017 CR 52 20 16 8 4 0 0 72 12 25
2017 CR-05 50 8 25 16 0 0 0 58 16 12
2014 CR 37 41 12 6 0 0 3 81 7 32
2014 CR-05 32 34 14 14 0 0 7 71 15 15

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 0 6 0 18 6 0 75 19 17
2019 CR 48 19 15 11 4 0 4 69 15 27
2019 CR-04 45 9 9 18 9 0 9 60 30 11
2019 CR-05 50 25 19 6 0 0 0 75 6 16
2018 CR 67 17 6 6 6 0 0 83 11 18
2018 CR-04 70 20 10 0 0 0 0 90 0 10
2017 CR 46 25 25 0 4 0 0 71 4 24
2017 CR-05 36 18 45 0 0 0 0 55 0 11
2014 CR 43 38 12 6 0 0 0 81 6 32
2014 CR-05 39 41 7 14 0 0 0 80 14 15

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 6 12 0 24 0 6 63 25 17
2019 CR 31 15 23 15 12 0 4 48 28 26
2019 CR-04 30 20 0 20 20 0 10 56 44 10
2019 CR-05 31 13 38 13 6 0 0 44 19 16
2018 CR 58 11 5 11 5 11 0 76 18 19
2018 CR-04 70 10 0 10 0 10 0 89 11 10
2017 CR 42 8 12 25 8 0 4 52 35 24
2017 CR-05 33 0 0 42 16 0 8 36 64 12
2014 CR 43 28 19 6 0 3 0 74 7 32
2014 CR-05 39 14 34 7 0 7 0 56 7 15
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 CR 29 53 18 17
2019 CR 41 22 37 27
2019 CR-04 55 18 27 11
2019 CR-05 31 25 44 16
2018 CR 32 37 32 19
2018 CR-04 20 60 20 10
2017 CR 36 32 32 25
2017 CR-05 42 25 33 12
2014 CR 46 28 25 32
2014 CR-05 39 27 34 15

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 CR 9 36 36 0 18 0 11
2014 CR 34 31 21 0 9999 14 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 6 12 0 0 24 18 80 0 17
2019 CR 37 19 15 4 4 11 11 71 10 27
2019 CR-04 45 9 9 0 9 9 18 75 13 11
2019 CR-05 31 25 19 6 0 13 6 69 8 16
2018 CR 58 5 11 0 0 21 5 86 0 19
2018 CR-04 70 10 10 0 0 10 0 89 0 10
2017 CR 16 12 24 0 0 28 20 54 0 25
2017 CR-05 25 8 25 0 0 16 25 57 0 12
2014 CR 19 18 10 3 0 37 13 75 6 32
2014 CR-05 14 0 7 0 0 53 27 67 0 15

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 69 0 13 0 0 13 6 85 0 16
2019 CR 48 22 15 0 4 7 4 79 4 27
2019 CR-04 64 9 9 0 9 0 9 80 10 11
2019 CR-05 38 31 19 0 0 13 0 79 0 16
2018 CR 63 21 0 0 0 11 5 100 0 19
2018 CR-04 70 30 0 0 0 0 0 100 0 10
2017 CR 34 25 21 0 0 12 8 74 0 24
2017 CR-05 55 9 36 0 0 0 0 64 0 11
2014 CR 25 36 16 0 0 19 3 80 0 32
2014 CR-05 27 32 14 0 0 20 7 81 0 15
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 6 12 0 0 35 12 78 0 17
2019 CR 37 0 11 7 4 22 19 63 19 27
2019 CR-04 36 0 0 18 9 18 18 57 43 11
2019 CR-05 38 0 19 0 0 25 19 67 0 16
2018 CR 53 11 11 0 0 16 11 86 0 19
2018 CR-04 70 10 10 0 0 0 10 89 0 10
2017 CR 9 13 22 0 0 35 22 50 0 23
2017 CR-05 18 18 18 0 0 27 18 67 0 11
2014 CR 25 19 13 0 0 27 16 78 0 32
2014 CR-05 20 14 7 0 0 32 27 83 0 15

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 6 12 0 0 12 12 85 0 17
2019 CR 48 7 7 11 4 19 4 71 19 27
2019 CR-04 45 0 0 18 9 18 9 63 38 11
2019 CR-05 50 13 13 6 0 19 0 77 8 16
2018 CR 58 16 5 0 5 11 5 88 6 19
2018 CR-04 70 20 0 0 10 0 0 90 10 10
2017 CR 29 17 21 4 0 25 4 65 6 24
2017 CR-05 45 27 18 0 0 9 0 80 0 11
2014 CR 38 27 10 0 0 13 13 87 0 32
2014 CR-05 34 26 7 0 0 14 20 90 0 15
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 31 19 19 6 25 0 0 50 31 16

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 18 18 0 12 6 0 69 13 17
2019 CR 37 37 11 15 0 0 0 74 15 27
2019 CR-04 45 36 9 9 0 0 0 82 9 11
2019 CR-05 31 38 13 19 0 0 0 69 19 16
2018 CR 37 32 32 0 0 0 0 68 0 19
2018 CR-04 50 30 20 0 0 0 0 80 0 10
2017 CR 40 16 16 8 8 0 12 64 18 25
2017 CR-05 50 17 16 8 0 0 8 73 9 12

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 18 0 12 6 0 0 82 18 17
2019 CR 38 35 15 8 4 0 0 73 12 26
2019 CR-04 45 36 9 9 0 0 0 82 9 11
2019 CR-05 33 33 20 7 7 0 0 67 13 15
2018 CR 47 26 21 5 0 0 0 74 5 19
2018 CR-04 50 20 20 10 0 0 0 70 10 10
2017 CR 28 20 20 16 4 0 12 55 23 25
2017 CR-05 33 33 8 8 8 0 8 73 18 12

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 24 0 0 0 0 6 100 0 17
2019 CR 58 27 12 4 0 0 0 85 4 26
2019 CR-04 82 9 9 0 0 0 0 91 0 11
2019 CR-05 40 40 13 7 0 0 0 80 7 15
2018 CR 42 42 5 5 0 0 5 89 6 19
2018 CR-04 50 30 0 10 0 0 10 89 11 10
2017 CR 32 24 20 8 4 0 12 64 14 25
2017 CR-05 33 42 8 0 8 0 8 82 9 12

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 35 12 6 0 0 0 82 6 17
2019 CR 41 26 7 11 7 4 4 72 20 27
2019 CR-04 45 27 0 9 9 0 9 80 20 11
2019 CR-05 38 25 13 13 6 6 0 67 20 16
2018 CR 37 42 16 5 0 0 0 79 5 19
2018 CR-04 40 30 20 10 0 0 0 70 10 10
2017 CR 21 29 17 8 12 0 12 57 24 24
2017 CR-05 16 42 8 8 8 0 16 70 20 12

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 76 24 0 0 0 0 0 100 0 17
2019 CR 69 27 0 4 0 0 0 96 4 26
2019 CR-04 100 0 0 0 0 0 0 100 0 11
2019 CR-05 47 47 0 7 0 0 0 93 7 15
2018 CR 74 16 5 0 0 0 5 94 0 19
2018 CR-04 80 10 0 0 0 0 10 100 0 10
2017 CR 52 20 8 4 0 4 12 86 5 25
2017 CR-05 58 34 0 0 0 0 8 100 0 12

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 35 6 0 0 0 0 94 0 17
2019 CR 48 19 15 7 11 0 0 67 19 27
2019 CR-04 45 18 18 0 18 0 0 64 18 11
2019 CR-05 50 19 13 13 6 0 0 69 19 16
2018 CR 42 42 11 5 0 0 0 84 5 19
2018 CR-04 50 30 10 10 0 0 0 80 10 10
2017 CR 44 24 28 0 4 0 0 68 4 25
2017 CR-05 58 25 17 0 0 0 0 83 0 12

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 41 6 0 6 0 0 88 6 17

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 12 6 12 0 0 0 82 12 17
2019 CR 59 22 7 7 0 0 4 85 8 27
2019 CR-04 64 18 0 9 0 0 9 90 10 11
2019 CR-05 56 25 13 6 0 0 0 81 6 16
2018 CR 58 21 16 0 5 0 0 79 5 19
2018 CR-04 80 0 20 0 0 0 0 80 0 10
2017 CR 48 24 16 0 0 0 12 82 0 25
2017 CR-05 42 25 25 0 0 0 8 73 0 12

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 29 6 0 0 0 0 94 0 17
2019 CR 41 30 7 19 4 0 0 70 22 27
2019 CR-04 36 27 9 18 9 0 0 64 27 11
2019 CR-05 44 31 6 19 0 0 0 75 19 16
2018 CR 47 37 11 0 5 0 0 84 5 19
2018 CR-04 70 10 10 0 10 0 0 80 10 10
2017 CR 28 28 16 8 4 4 12 67 14 25
2017 CR-05 25 34 16 8 8 0 8 64 18 12

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 75 13 6 6 0 0 0 88 6 16
2019 CR 56 11 19 11 4 0 0 67 15 27
2019 CR-04 64 9 18 0 9 0 0 73 9 11
2019 CR-05 50 13 19 19 0 0 0 63 19 16
2018 CR 58 26 11 5 0 0 0 84 5 19
2018 CR-04 70 10 10 10 0 0 0 80 10 10
2017 CR 36 24 16 4 4 4 12 72 10 25
2017 CR-05 42 17 16 8 8 0 8 64 18 12

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 18 0 18 6 0 0 76 24 17
2019 CR 44 19 11 19 4 0 4 65 23 27
2019 CR-04 45 0 18 18 9 0 9 50 30 11
2019 CR-05 44 31 6 19 0 0 0 75 19 16

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 6 18 12 12 0 0 59 24 17

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 12 18 0 0 0 0 82 0 17
2019 CR 52 22 15 7 4 0 0 74 11 27
2019 CR-04 64 18 9 0 9 0 0 82 9 11
2019 CR-05 44 25 19 13 0 0 0 69 13 16
2018 CR 67 17 17 0 0 0 0 83 0 18
2017 CR 44 28 12 0 4 0 12 82 5 25
2017 CR-05 42 33 8 0 8 0 8 82 9 12

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 76 18 6 0 0 0 0 94 0 17
2019 CR 59 22 7 7 0 0 4 85 8 27
2019 CR-04 73 9 0 9 0 0 9 90 10 11
2019 CR-05 50 31 13 6 0 0 0 81 6 16
2018 CR 79 11 11 0 0 0 0 89 0 19
2018 CR-04 90 10 0 0 0 0 0 100 0 10
2017 CR 56 20 12 4 0 0 8 83 4 25
2017 CR-05 58 17 0 8 0 0 16 90 10 12

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 24 6 0 6 0 0 88 6 17

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 76 12 6 6 0 0 0 88 6 17
2019 CR 74 7 7 4 0 0 7 88 4 27
2019 CR-04 73 9 0 9 0 0 9 90 10 11
2019 CR-05 75 6 13 0 0 0 6 87 0 16
2018 CR 84 11 5 0 0 0 0 95 0 19
2018 CR-04 80 10 10 0 0 0 0 90 0 10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 81 6 6 6 0 0 0 88 6 16
2019 CR 60 8 12 4 8 0 8 74 13 25
2019 CR-04 64 9 0 9 9 0 9 80 20 11
2019 CR-05 57 7 21 0 7 0 7 69 8 14
2018 CR 79 0 0 11 5 0 5 83 17 19
2018 CR-04 70 0 0 10 10 0 10 78 22 10
2017 CR 68 4 8 0 0 0 20 90 0 25
2017 CR-05 75 0 8 0 0 0 16 90 0 12

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 76 12 6 6 0 0 0 88 6 17
2019 CR 52 24 16 0 8 0 0 76 8 25
2019 CR-04 73 9 9 0 9 0 0 82 9 11
2019 CR-05 36 36 21 0 7 0 0 71 7 14
2018 CR 63 21 16 0 0 0 0 84 0 19
2018 CR-04 80 0 20 0 0 0 0 80 0 10
2017 CR 40 28 12 0 0 0 20 85 0 25
2017 CR-05 34 34 16 0 0 0 16 80 0 12

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 24 6 6 0 0 0 88 6 17
2019 CR 67 8 8 8 4 0 4 78 13 24
2019 CR-04 73 0 18 9 0 0 0 73 9 11
2019 CR-05 62 15 0 8 8 0 8 83 17 13
2018 CR 95 0 0 5 0 0 0 95 5 19
2018 CR-04 90 0 0 10 0 0 0 90 10 10
2017 CR 60 8 12 0 0 0 20 85 0 25
2017 CR-05 58 8 17 0 0 0 16 80 0 12

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 0 0 6 0 0 24 92 8 17
2019 CR 64 4 8 0 4 0 20 85 5 25
2019 CR-04 64 9 0 0 0 0 27 100 0 11
2019 CR-05 64 0 14 0 7 0 14 75 8 14
2018 CR 61 0 0 6 0 0 33 92 8 18
2017 CR 40 4 12 0 0 0 44 79 0 25
2017 CR-05 42 8 16 0 0 0 33 75 0 12

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 82 12 0 0 0 0 6 100 0 17
2019 CR 76 4 8 0 0 0 12 91 0 25
2019 CR-04 82 0 0 0 0 0 18 100 0 11
2019 CR-05 71 7 14 0 0 0 7 85 0 14
2018 CR 83 17 0 0 0 0 0 100 0 18
2017 CR 64 8 4 0 0 0 24 95 0 25
2017 CR-05 67 16 0 0 0 0 16 100 0 12

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 12 6 0 12 0 0 82 12 17
2019 CR 58 21 4 8 8 0 0 79 17 24
2019 CR-04 73 9 0 9 9 0 0 82 18 11
2019 CR-05 46 31 8 8 8 0 0 77 15 13
2018 CR 63 21 0 5 5 0 5 89 11 19
2018 CR-04 40 30 0 10 10 0 10 78 22 10
2017 CR 40 20 12 8 0 4 16 75 10 25
2017 CR-05 50 17 8 8 0 0 16 80 10 12

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 18 6 6 0 0 0 88 6 17
2019 CR 48 32 8 0 8 0 4 83 8 25
2019 CR-04 45 36 0 0 9 0 9 90 10 11
2019 CR-05 50 29 14 0 7 0 0 79 7 14
2018 CR 58 32 5 5 0 0 0 89 5 19
2018 CR-04 70 20 10 0 0 0 0 90 0 10
2017 CR 40 36 8 4 4 0 8 83 9 25
2017 CR-05 42 42 8 0 0 0 8 91 0 12

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 35 6 18 0 0 0 76 18 17

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 24 12 24 0 0 0 65 24 17
2019 CR 30 44 11 15 0 0 0 74 15 27
2019 CR-04 27 45 18 9 0 0 0 73 9 11
2019 CR-05 31 44 6 19 0 0 0 75 19 16
2018 CR 32 42 16 5 5 0 0 74 11 19
2018 CR-04 30 50 20 0 0 0 0 80 0 10
2017 CR 28 20 32 12 4 0 4 50 17 25
2017 CR-05 33 33 17 17 0 0 0 66 17 12

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 18 6 18 29 29 0 0 59 24 17
2019 CR 0 15 19 48 19 0 0 67 15 27
2019 CR-04 0 18 18 45 18 0 0 64 18 11
2019 CR-05 0 13 19 50 19 0 0 69 13 16
2018 CR 6 25 13 38 19 0 0 56 31 16
2017 CR 0 25 21 33 21 0 0 54 25 24
2017 CR-05 0 18 18 55 9 0 0 64 18 11

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 29 6 0 0 6 0 94 0 17
2019 CR 41 44 7 4 4 0 0 85 7 27
2019 CR-04 36 45 0 9 9 0 0 82 18 11
2019 CR-05 44 44 13 0 0 0 0 88 0 16
2018 CR 42 42 11 5 0 0 0 84 5 19
2018 CR-04 40 40 10 10 0 0 0 80 10 10
2017 CR 24 32 28 4 0 8 4 64 5 25
2017 CR-05 25 50 17 8 0 0 0 75 8 12

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 24 6 6 0 0 0 88 6 17

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 6 18 12 12 6 0 56 25 17

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 6 12 0 12 6 6 73 13 17

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 18 12 0 0 0 0 88 0 17
2019 CR 41 37 11 4 4 4 0 81 8 27
2019 CR-04 45 45 0 0 9 0 0 91 9 11
2019 CR-05 38 31 19 6 0 6 0 73 7 16
2018 CR 58 37 5 0 0 0 0 95 0 19
2018 CR-04 70 20 10 0 0 0 0 90 0 10
2017 CR 34 33 17 12 0 0 4 70 13 24
2017 CR-05 37 45 18 0 0 0 0 82 0 11

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 24 0 0 6 0 0 94 6 17

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 75 13 6 0 6 0 0 88 6 16

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 69 19 0 0 6 0 6 93 7 16

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 24 12 0 6 0 0 82 6 17

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 81 13 0 0 6 0 0 94 6 16

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 18 0 0 6 6 6 93 7 17

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 18 6 6 12 0 0 76 18 17

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 18 6 0 6 0 0 88 6 17
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 12 88 17

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 6 94 17
2019 CR 7 93 27
2019 CR-04 9 91 11
2019 CR-05 6 94 16
2014 CR-05 0 100 15

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 12 12 0 12 0 0 76 12 17
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 12 59 24 6 83 17 17

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 12 0 6 0 6 18 92 8 17
2019 CR 56 22 4 0 11 0 7 84 12 27
2019 CR-04 55 18 0 0 18 0 9 80 20 11
2019 CR-05 56 25 6 0 6 0 6 87 7 16
2018 CR 63 16 0 5 5 0 11 88 12 19
2018 CR-04 70 20 0 10 0 0 0 90 10 10
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