2020 Public Service Employee Survey Results for Privy Council Office by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	43	4	12	2	0	82	14	672
2020	Term	43	40	2	10	5	0	83	15	49
2020	Casual	62	26	8	4	0	0	88	4	22
2020	Student	47	29	6	12	0	6	81	13	17

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	76	15	5	2	1	1	0	92	3	669
2020	Term	81	11	2	0	4	2	0	94	4	49
2020	Casual	77	19	0	0	4	0	0	96	4	22
2020	Student	88	0	6	6	0	0	0	88	6	17
2017	Indeterminate (permanent)	66	24	4	3	1	1	1	92	4	607
2017	Term	76	10	3	5	5	0	0	87	11	38
2017	Casual	88	8	0	0	4	0	0	96	4	27
2017	Student	90	10	0	0	0	0	0	100	0	23
2014	Indeterminate (permanent)	68	23	4	4	1	1	0	92	4	580
2014	Term	88	6	6	0	0	0	0	94	0	15
2014	Casual	72	28	0	0	0	0	0	100	0	19
2014	Student	88	12	0	0	0	0	0	100	0	17

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	40	6	10	4	1	79	14	670
2020	Term	44	38	4	7	4	2	85	11	49
2020	Casual	60	29	4	0	6	0	90	6	22
2020	Student	47	35	6	6	6	0	82	12	17
2019	Indeterminate (permanent)	40	37	7	11	5	0	77	16	720
2019	Term	55	35	2	7	1	0	90	8	75
2019	Casual	59	25	7	6	4	0	84	9	26
2019	Student	67	30	0	3	0	0	97	3	30
2017	Indeterminate (permanent)	36	39	7	11	7	0	75	18	609
2017	Term	40	34	3	16	5	3	76	21	38
2017	Casual	57	32	0	7	0	3	92	8	27
2017	Student	43	47	5	0	5	0	90	5	23
2014	Indeterminate (permanent)	55	31	5	6	3	0	86	9	578
2014	Term	70	24	6	0	0	0	94	0	15
2014	Casual	35	48	10	6	0	0	84	6	19
2014	Student	65	29	0	0	6	0	94	6	17

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	34	15	10	3	0	1	72	13	667
2020	Term	45	28	5	14	8	0	0	72	22	48
2020	Casual	39	42	0	19	0	0	0	81	19	22
2020	Student	41	47	6	6	0	0	0	88	6	17
2019	Indeterminate (permanent)	34	38	13	11	3	0	0	73	14	712
2019	Term	30	45	14	5	5	0	1	76	10	75
2019	Casual	30	38	7	22	0	0	3	70	23	26
2019	Student	40	43	7	7	3	0	0	83	10	30
2018	Indeterminate (permanent)	29	43	11	12	3	0	2	73	16	561
2018	Term	26	46	11	15	2	0	0	72	17	42
2018	Casual	54	24	3	3	13	0	3	80	16	27
2017	Indeterminate (permanent)	29	37	15	13	5	0	1	67	17	610
2017	Term	31	32	11	10	8	3	6	69	19	38
2017	Casual	53	36	7	3	0	0	0	90	3	27
2017	Student	69	26	5	0	0	0	0	95	0	23
2014	Indeterminate (permanent)	34	42	11	9	4	0	0	76	13	580
2014	Term	27	54	13	6	0	0	0	81	6	15
2014	Casual	25	41	18	5	6	0	5	69	11	19
2014	Student	35	29	12	18	0	0	6	68	19	17

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	31	9	9	3	1	78	12	662
2020	Term	48	32	8	5	7	0	80	12	48
2020	Casual	67	33	0	0	0	0	100	0	22
2020	Student	76	12	6	6	0	0	88	6	17
2019	Indeterminate (permanent)	53	33	8	4	2	0	87	5	716
2019	Term	53	34	5	9	0	0	86	9	75
2019	Casual	48	39	0	12	0	0	88	12	26
2019	Student	60	27	3	7	3	0	87	10	30
2017	Indeterminate (permanent)	48	34	10	6	2	0	82	8	609
2017	Term	47	42	8	0	3	0	89	3	38
2017	Casual	85	11	0	4	0	0	96	4	27
2017	Student	76	19	0	5	0	0	95	5	23
2014	Indeterminate (permanent)	51	37	6	5	1	0	88	6	579
2014	Term	57	43	0	0	0	0	100	0	15
2014	Casual	45	39	6	4	0	5	89	5	19
2014	Student	41	52	6	0	0	0	94	0	17

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	28	10	12	7	0	0	71	19	670
2020	Term	63	21	6	2	6	3	0	86	8	49
2020	Casual	60	33	0	0	6	0	0	94	6	22
2020	Student	71	12	12	0	0	6	0	88	0	17
2019	Indeterminate (permanent)	44	31	11	10	3	0	0	76	13	722
2019	Term	69	25	4	0	2	0	0	94	2	74
2019	Casual	61	33	0	6	0	0	0	94	6	25
2019	Student	60	27	10	0	0	0	3	90	0	30
2018	Indeterminate (permanent)	42	32	10	11	5	0	0	75	15	561
2018	Term	44	34	10	7	2	2	0	80	10	41
2018	Casual	62	22	3	3	6	0	4	88	9	27
2017	Indeterminate (permanent)	35	33	10	15	6	0	1	69	21	610
2017	Term	41	43	5	3	5	3	0	87	8	38
2017	Casual	63	27	6	0	0	0	3	93	0	27
2017	Student	66	29	0	5	0	0	0	95	5	23
2014	Indeterminate (permanent)	36	34	14	10	5	1	0	71	16	580
2014	Term	38	42	14	0	6	0	0	80	6	15
2014	Casual	50	25	4	15	0	0	5	79	16	19
2014	Student	53	41	6	0	0	0	0	94	0	17

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	37	9	6	3	81	9	671
2020	Term	59	19	7	4	11	78	16	49
2020	Casual	47	42	0	6	4	90	10	22
2020	Student	47	47	6	0	0	94	0	17
2019	Indeterminate (permanent)	50	34	9	5	1	84	6	722
2019	Term	53	32	8	6	1	85	7	75
2019	Casual	55	36	9	0	0	91	0	26
2019	Student	43	50	3	3	0	93	3	30
2018	Indeterminate (permanent)	42	42	9	6	1	84	7	559
2018	Term	66	30	2	2	0	96	2	40
2018	Casual	58	29	3	3	6	87	9	27
2017	Indeterminate (permanent)	45	40	8	5	3	85	7	610
2017	Term	56	34	3	5	3	90	8	38
2017	Casual	68	25	7	0	0	93	0	27
2017	Student	40	55	5	0	0	95	0	23
2014	Indeterminate (permanent)	43	39	8	7	3	82	11	580
2014	Term	53	32	15	0	0	85	0	15
2014	Casual	35	43	11	11	0	78	11	19
2014	Student	41	48	6	0	6	88	6	17

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	40	33	13	10	4	0	0	73	14	670
2020	Term	48	29	7	7	9	0	0	77	15	49
2020	Casual	51	42	0	0	6	0	0	94	6	22
2020	Student	76	6	18	0	0	0	0	82	0	17
2019	Indeterminate (permanent)	40	35	13	8	4	0	0	75	12	722
2019	Term	40	43	7	6	4	0	0	83	10	75
2019	Casual	54	26	12	7	0	0	0	80	7	26
2019	Student	47	33	13	7	0	0	0	80	7	30
2018	Indeterminate (permanent)	36	37	12	10	5	0	0	73	14	560
2018	Term	45	33	9	7	6	0	0	78	13	42
2018	Casual	58	30	4	0	6	3	0	90	6	27
2017	Indeterminate (permanent)	37	36	12	9	5	0	0	74	14	610
2017	Term	44	33	7	13	3	0	0	77	16	38
2017	Casual	60	36	4	0	0	0	0	96	0	27
2017	Student	46	24	19	5	0	0	5	74	5	23
2014	Indeterminate (permanent)	34	36	14	9	6	0	0	70	16	580
2014	Term	33	41	15	0	11	0	0	73	11	15
2014	Casual	29	38	15	12	6	0	0	67	18	19
2014	Student	47	41	0	12	0	0	0	88	12	17

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	36	12	9	3	75	12	664
2020	Term	49	28	4	8	11	76	19	49
2020	Casual	43	38	9	10	0	81	10	22
2020	Student	53	35	0	12	0	88	12	17
2019	Indeterminate (permanent)	37	39	12	10	3	75	13	716
2019	Term	44	37	14	5	0	81	5	75
2019	Casual	42	45	10	3	0	87	3	26
2019	Student	43	37	13	7	0	80	7	30
2018	Indeterminate (permanent)	32	43	12	9	4	75	13	560
2018	Term	53	31	11	4	2	83	6	42
2018	Casual	44	37	0	10	9	81	19	27
2017	Indeterminate (permanent)	29	44	12	10	5	73	15	610
2017	Term	44	38	10	5	3	82	8	38
2017	Casual	46	43	11	0	0	89	0	27
2017	Student	42	54	0	5	0	95	5	23

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	56	32	6	4	2	88	6	670
2020	Term	61	18	7	9	5	79	13	49
2020	Casual	51	41	9	0	0	91	0	22
2020	Student	47	47	6	0	0	94	0	17
2019	Indeterminate (permanent)	56	32	7	4	1	88	6	719
2019	Term	52	39	4	4	1	91	5	75
2019	Casual	66	26	4	4	0	93	4	26
2019	Student	53	37	10	0	0	90	0	30
2018	Indeterminate (permanent)	58	33	5	4	1	91	4	561
2018	Term	68	26	4	0	2	94	2	42
2018	Casual	62	32	0	0	6	94	6	27
2017	Indeterminate (permanent)	51	37	7	3	2	88	5	609
2017	Term	56	34	5	2	3	90	5	38
2017	Casual	71	29	0	0	0	100	0	27
2017	Student	64	31	5	0	0	95	0	23
2014	Indeterminate (permanent)	55	31	9	3	2	87	5	579
2014	Term	49	30	15	0	6	79	6	15
2014	Casual	45	43	6	6	0	88	6	19
2014	Student	52	42	0	6	0	94	6	17

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	32	11	10	3	75	13	670
2020	Term	54	26	7	4	9	80	13	49
2020	Casual	43	42	9	0	6	85	6	22
2020	Student	65	24	12	0	0	88	0	17
2019	Indeterminate (permanent)	45	34	11	7	4	79	11	719
2019	Term	36	42	12	6	4	78	10	75
2019	Casual	55	31	6	4	4	87	7	26
2019	Student	47	40	10	3	0	87	3	30
2018	Indeterminate (permanent)	40	38	11	8	3	78	11	560
2018	Term	48	37	3	7	6	85	12	42
2018	Casual	73	17	4	0	6	91	6	26
2017	Indeterminate (permanent)	41	36	11	6	6	77	12	608
2017	Term	48	39	5	5	3	87	8	38
2017	Casual	64	29	7	0	0	93	0	27
2017	Student	51	43	0	5	0	95	5	21

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	58	29	8	2	2	88	4	669
2020	Term	72	17	4	0	7	89	7	49
2020	Casual	68	21	6	4	0	90	4	22
2020	Student	75	19	6	0	0	94	0	16
2019	Indeterminate (permanent)	61	30	6	3	1	91	4	712
2019	Term	55	33	9	0	3	88	3	75
2019	Casual	64	33	4	0	0	96	0	25
2019	Student	50	40	7	3	0	90	3	30
2018	Indeterminate (permanent)	61	30	7	2	1	91	3	561
2018	Term	76	21	2	2	0	96	2	42
2018	Casual	62	33	0	0	6	94	6	27
2017	Indeterminate (permanent)	60	31	6	2	1	91	3	609
2017	Term	67	26	5	0	3	92	3	37
2017	Casual	77	19	4	0	0	96	0	26
2017	Student	35	60	5	0	0	95	0	23
2014	Indeterminate (permanent)	70	22	6	1	1	92	2	580
2014	Term	73	18	9	0	0	91	0	15
2014	Casual	55	33	12	0	0	88	0	19
2014	Student	58	30	12	0	0	88	0	17

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	36	11	8	4	0	77	12	666
2020	Term	53	25	4	5	11	2	80	16	49
2020	Casual	45	34	9	6	0	6	84	7	22
2020	Student	65	24	6	0	6	0	88	6	17
2019	Indeterminate (permanent)	44	36	10	8	2	0	80	11	719
2019	Term	36	36	18	6	3	0	73	9	75
2019	Casual	40	40	17	4	0	0	80	4	26
2019	Student	50	33	10	3	3	0	83	7	30
2018	Indeterminate (permanent)	42	35	10	10	3	1	78	13	560
2018	Term	37	45	13	4	2	0	82	5	42
2018	Casual	53	27	3	11	6	0	80	16	27
2017	Indeterminate (permanent)	41	35	10	10	3	1	77	14	608
2017	Term	49	28	5	13	5	0	77	18	37
2017	Casual	51	34	11	4	0	0	85	4	27
2017	Student	23	57	5	10	0	5	85	10	23
2014	Indeterminate (permanent)	36	41	12	7	4	0	77	11	580
2014	Term	33	47	9	6	6	0	80	11	15
2014	Casual	31	41	11	5	12	0	72	17	19
2014	Student	11	83	0	6	0	0	94	6	17

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	33	13	5	4	0	0	77	9	670
2020	Term	63	15	4	7	11	0	0	77	18	48
2020	Casual	56	33	0	10	0	0	0	90	10	22
2020	Student	59	29	6	6	0	0	0	88	6	17
2019	Indeterminate (permanent)	47	34	11	5	2	0	0	81	8	719
2019	Term	49	35	9	4	3	0	1	84	7	75
2019	Casual	58	31	4	7	0	0	0	89	7	26
2019	Student	57	23	17	0	0	0	3	83	0	30
2018	Indeterminate (permanent)	46	34	11	7	2	0	0	80	9	559
2018	Term	39	37	18	6	0	0	0	76	6	42
2018	Casual	66	7	7	8	9	3	0	75	18	26
2017	Indeterminate (permanent)	46	32	12	7	3	0	0	78	10	608
2017	Term	52	18	16	6	5	3	0	73	11	37
2017	Casual	77	12	11	0	0	0	0	89	0	27
2017	Student	38	43	19	0	0	0	0	81	0	23
2014	Indeterminate (permanent)	36	42	11	6	5	0	0	78	11	579
2014	Term	50	24	12	8	6	0	0	75	13	15
2014	Casual	41	31	5	11	12	0	0	72	23	19
2014	Student	47	41	6	6	0	0	0	87	6	17

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	36	10	6	2	0	0	81	8	665
2020	Term	64	16	2	11	7	0	0	80	17	49
2020	Casual	56	29	8	6	0	0	0	85	6	22
2020	Student	65	18	6	0	0	0	12	93	0	17
2019	Indeterminate (permanent)	46	38	10	4	2	0	0	84	6	716
2019	Term	48	38	9	3	2	0	0	86	5	75
2019	Casual	49	47	4	0	0	0	0	96	0	25
2019	Student	60	27	10	0	0	3	0	90	0	30
2018	Indeterminate (permanent)	44	36	8	8	3	0	0	80	12	561
2018	Term	43	40	11	4	0	0	2	84	4	41
2018	Casual	68	17	0	0	9	3	3	90	10	27
2017	Indeterminate (permanent)	44	36	12	6	3	0	1	80	8	609
2017	Term	54	33	5	6	3	0	0	86	9	37
2017	Casual	74	23	4	0	0	0	0	96	0	27
2017	Student	45	36	10	0	0	0	10	89	0	23
2014	Indeterminate (permanent)	41	41	10	5	2	0	0	83	7	580
2014	Term	39	50	6	0	6	0	0	89	6	15
2014	Casual	41	31	13	11	0	0	5	76	11	19
2014	Student	52	36	12	0	0	0	0	88	0	17

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	37	8	4	2	0	86	7	668
2020	Term	61	19	9	2	7	3	82	9	49
2020	Casual	68	17	9	0	6	0	85	6	22
2020	Student	82	18	0	0	0	0	100	0	17
2019	Indeterminate (permanent)	53	35	6	4	1	0	88	5	721
2019	Term	56	34	5	3	2	0	90	5	74
2019	Casual	61	28	4	7	0	0	89	7	26
2019	Student	67	27	3	3	0	0	93	3	30
2018	Indeterminate (permanent)	53	33	7	5	2	0	86	7	562
2018	Term	63	33	2	0	2	0	96	2	42
2018	Casual	75	15	3	0	6	0	91	6	27
2017	Indeterminate (permanent)	50	36	8	5	2	0	85	7	607
2017	Term	58	32	5	3	3	0	90	5	37
2017	Casual	66	30	4	0	0	0	96	0	27
2017	Student	66	34	0	0	0	0	100	0	23
2014	Indeterminate (permanent)	50	35	7	4	4	0	86	8	580
2014	Term	50	35	9	6	0	0	85	6	14
2014	Casual	52	26	16	6	0	0	78	6	19
2014	Student	58	36	0	6	0	0	94	6	17

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	28	21	15	10	0	1	53	26	671
2020	Term	41	44	9	4	2	0	0	85	6	48
2020	Casual	47	38	15	0	0	0	0	85	0	22
2020	Student	65	29	6	0	0	0	0	94	0	17
2019	Indeterminate (permanent)	27	36	19	10	7	0	0	64	18	720
2019	Term	57	34	6	2	1	0	0	91	3	75
2019	Casual	45	20	32	4	0	0	0	65	4	26
2019	Student	73	20	7	0	0	0	0	93	0	30
2018	Indeterminate (permanent)	24	30	22	14	10	0	0	54	24	564
2018	Term	50	22	21	6	2	0	0	72	7	42
2018	Casual	61	24	9	6	0	0	0	85	6	27
2017	Indeterminate (permanent)	23	36	20	11	8	1	1	60	19	608
2017	Term	45	27	18	10	0	0	0	72	10	38
2017	Casual	48	29	20	0	0	0	3	80	0	27
2017	Student	66	24	10	0	0	0	0	90	0	23
2014	Indeterminate (permanent)	25	35	19	11	7	0	2	62	19	580
2014	Term	45	49	0	6	0	0	0	94	6	15
2014	Casual	41	48	11	0	0	0	0	89	0	19
2014	Student	59	36	0	0	6	0	0	94	6	17

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	11	27	33	20	8	1	1	29	38	669
2020	Term	8	19	25	32	9	0	7	44	29	49
2020	Casual	4	19	26	22	25	4	0	49	25	22
2020	Student	0	6	35	18	35	0	6	56	6	17
2019	Indeterminate (permanent)	10	23	37	20	9	0	1	30	33	720
2019	Term	4	21	32	27	10	3	2	39	27	74
2019	Casual	3	7	35	23	23	3	6	51	11	26
2019	Student	0	10	27	33	27	0	3	62	10	30
2018	Indeterminate (permanent)	11	26	38	19	7	0	1	25	37	562
2018	Term	7	14	28	32	17	0	2	50	22	43
2018	Casual	3	7	36	13	23	6	10	44	13	27
2017	Indeterminate (permanent)	13	25	34	18	5	1	4	24	40	609
2017	Term	5	13	38	27	10	3	5	40	19	38
2017	Casual	0	8	37	21	22	4	7	49	9	27
2017	Student	5	16	10	33	36	0	0	69	21	23
2014	Indeterminate (permanent)	6	25	39	18	9	1	2	28	32	579
2014	Term	0	30	27	9	6	14	14	21	42	15
2014	Casual	5	11	24	39	10	0	12	55	18	19
2014	Student	0	12	36	24	22	0	6	49	13	17

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	4	13	24	33	22	2	2	57	18	666
2020	Term	7	2	16	32	31	4	8	72	10	49
2020	Casual	0	10	17	26	38	9	0	70	11	22
2020	Student	0	6	12	24	59	0	0	82	6	17
2019	Indeterminate (permanent)	5	11	28	32	21	2	2	55	16	713
2019	Term	5	19	17	25	24	5	5	54	27	74
2019	Casual	0	7	7	23	40	17	6	82	9	25
2019	Student	0	0	10	33	53	0	3	90	0	30
2018	Indeterminate (permanent)	7	15	27	32	18	1	2	51	22	555
2018	Term	10	10	15	23	32	2	8	62	22	43
2018	Casual	10	3	28	11	31	9	7	50	17	27
2017	Indeterminate (permanent)	7	12	28	27	17	4	6	49	20	608
2017	Term	0	8	21	21	40	3	8	68	8	38
2017	Casual	0	0	7	34	36	12	11	90	0	27
2017	Student	5	0	10	21	57	0	7	84	5	23
2014	Indeterminate (permanent)	5	12	26	32	19	2	4	54	18	577
2014	Term	0	13	36	27	12	6	6	44	15	15
2014	Casual	0	11	11	44	25	0	10	76	12	19
2014	Student	6	11	0	29	48	6	0	81	19	17

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	6	16	29	29	17	2	2	48	22	666
2020	Term	11	5	27	38	10	4	4	53	18	49
2020	Casual	0	4	37	25	23	4	6	54	5	22
2020	Student	6	0	6	41	41	0	6	88	6	17
2019	Indeterminate (permanent)	7	15	30	28	17	1	2	46	23	717
2019	Term	6	13	35	24	15	4	2	42	21	75
2019	Casual	4	4	27	24	26	8	7	59	9	22
2019	Student	0	13	30	23	33	0	0	57	13	30
2018	Indeterminate (permanent)	7	16	33	28	13	1	1	42	24	562
2018	Term	5	16	17	25	25	6	7	58	23	43
2018	Casual	7	6	11	14	42	13	6	70	16	27
2017	Indeterminate (permanent)	11	15	28	23	16	1	6	42	28	605
2017	Term	8	7	32	19	13	8	13	40	20	38
2017	Casual	8	3	32	11	26	8	11	46	15	26
2017	Student	0	5	16	39	23	5	12	74	6	23
2014	Indeterminate (permanent)	10	16	31	25	14	2	2	40	27	579
2014	Term	12	13	28	17	24	0	6	44	26	15
2014	Casual	13	21	25	20	16	0	6	38	35	19
2014	Student	0	12	13	31	38	7	0	74	13	16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	9	18	33	25	12	1	1	38	28	667
2020	Term	4	0	28	38	24	2	5	67	4	48
2020	Casual	0	9	17	27	47	0	0	74	9	22
2020	Student	0	0	12	41	41	0	6	88	0	17
2019	Indeterminate (permanent)	7	21	36	23	11	0	1	35	29	716
2019	Term	0	9	21	46	21	1	2	69	9	75
2019	Casual	0	7	26	28	26	7	6	62	8	25
2019	Student	0	0	20	37	40	0	3	79	0	30
2018	Indeterminate (permanent)	10	24	37	19	9	0	1	28	35	558
2018	Term	6	6	17	36	30	2	4	69	12	43
2018	Casual	0	4	7	26	54	3	7	89	4	26
2017	Indeterminate (permanent)	11	23	38	18	6	1	4	25	36	601
2017	Term	3	5	32	23	30	3	5	57	9	37
2017	Casual	0	8	18	37	22	4	11	69	9	27
2017	Student	0	0	5	36	54	0	5	95	0	23
2014	Indeterminate (permanent)	7	19	41	21	9	1	2	31	26	577
2014	Term	6	25	21	26	15	0	6	44	34	15
2014	Casual	6	10	32	31	21	0	0	52	16	19
2014	Student	0	6	17	41	35	0	0	76	6	17

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	11	19	26	24	15	2	3	41	32	667
2020	Term	7	2	19	37	26	2	7	70	10	48
2020	Casual	0	4	13	45	34	4	0	82	5	22
2020	Student	0	0	18	18	65	0	0	82	0	17
2019	Indeterminate (permanent)	8	19	29	25	14	1	2	41	29	720
2019	Term	5	11	21	31	25	2	4	60	17	75
2019	Casual	13	0	17	21	34	4	12	65	16	25
2019	Student	0	7	13	27	47	0	7	79	7	30
2018	Indeterminate (permanent)	12	24	34	18	10	1	1	29	37	560
2018	Term	6	4	27	28	27	2	6	60	11	43
2018	Casual	3	10	0	22	51	3	10	85	15	27
2017	Indeterminate (permanent)	12	21	30	19	9	2	7	30	37	610
2017	Term	3	10	23	18	25	8	13	55	16	38
2017	Casual	0	0	45	11	36	4	4	51	0	27
2017	Student	0	15	5	14	67	0	0	81	15	23
2014	Indeterminate (permanent)	14	23	28	18	12	2	3	32	39	577
2014	Term	0	27	27	11	15	6	14	33	33	15
2014	Casual	0	15	17	37	11	0	19	60	19	19
2014	Student	6	6	11	23	42	0	13	74	13	17

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	6	15	26	28	20	3	3	51	22	670
2020	Term	9	4	18	29	23	13	4	63	16	49
2020	Casual	0	4	29	31	25	4	7	63	5	21
2020	Student	0	0	18	24	41	6	12	79	0	17
2019	Indeterminate (permanent)	6	14	30	28	18	2	2	48	21	717
2019	Term	5	17	28	20	19	6	5	44	25	75
2019	Casual	7	0	4	31	33	13	12	86	9	25
2019	Student	0	7	10	30	40	0	13	81	8	30
2018	Indeterminate (permanent)	12	20	27	22	17	1	2	40	33	557
2018	Term	7	12	23	17	32	4	6	53	21	43
2018	Casual	12	9	27	16	23	3	8	45	24	27
2017	Indeterminate (permanent)	10	20	26	21	13	3	5	38	33	609
2017	Term	8	11	21	13	22	8	18	47	25	38
2017	Casual	0	4	29	15	19	21	11	51	6	27
2017	Student	5	10	15	22	28	21	0	63	19	23
2014	Indeterminate (permanent)	5	14	28	30	17	2	4	50	21	578
2014	Term	6	14	29	11	21	6	13	39	25	15
2014	Casual	12	6	25	11	21	10	15	43	24	19
2014	Student	6	0	12	18	52	12	0	80	6	17

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	4	14	32	28	18	2	2	48	18	666
2020	Term	7	7	27	24	26	7	4	56	15	49
2020	Casual	0	0	13	36	47	4	0	86	0	22
2020	Student	6	12	12	12	53	0	6	69	19	17
2019	Indeterminate (permanent)	5	13	34	28	16	2	2	46	19	717
2019	Term	6	16	23	26	19	6	5	50	24	74
2019	Casual	3	0	34	24	32	7	0	60	3	25
2019	Student	0	10	20	33	30	3	3	68	11	30
2018	Indeterminate (permanent)	7	18	38	23	12	1	1	36	25	560
2018	Term	2	14	27	12	34	6	5	52	18	43
2018	Casual	4	6	7	14	60	7	3	81	11	26
2017	Indeterminate (permanent)	9	17	31	23	13	3	5	38	28	605
2017	Term	5	5	28	13	23	8	18	49	13	38
2017	Casual	0	11	11	22	23	15	18	67	16	27
2017	Student	0	0	5	43	43	0	10	95	0	23
2014	Indeterminate (permanent)	6	17	35	23	14	2	4	39	24	579
2014	Term	0	6	49	12	15	11	6	33	8	15
2014	Casual	6	11	15	31	27	0	9	64	19	19
2014	Student	0	12	6	19	52	12	0	80	13	17

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	4	15	35	30	15	0	1	45	19	667
2020	Term	5	3	32	32	25	2	2	59	8	49
2020	Casual	0	4	34	9	53	0	0	62	4	22
2020	Student	0	6	53	35	6	0	0	41	6	17
2019	Indeterminate (permanent)	5	15	38	26	15	1	1	42	20	720
2019	Term	3	13	26	35	18	4	1	56	17	75
2019	Casual	7	3	18	37	35	0	0	72	10	25
2019	Student	0	10	53	17	20	0	0	37	10	30

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	29	26	17	8	6	9	5	64	16	669
2020	Term	55	10	10	7	7	5	6	73	16	49
2020	Casual	48	17	13	10	0	4	8	74	12	22
2020	Student	47	6	12	0	0	12	24	82	0	17
2019	Indeterminate (permanent)	35	28	15	8	5	4	3	69	15	720
2019	Term	26	44	13	9	2	6	0	75	12	74
2019	Casual	36	17	0	13	6	21	7	74	26	26
2019	Student	40	20	13	10	0	10	7	72	12	30
2018	Indeterminate (permanent)	32	31	17	9	3	5	4	68	13	563
2018	Term	32	33	11	10	4	10	0	72	16	42
2018	Casual	47	3	14	0	6	15	15	72	8	26
2017	Indeterminate (permanent)	33	31	12	8	5	6	6	72	14	607
2017	Term	47	16	2	3	5	19	8	86	11	38
2017	Casual	55	16	7	0	0	15	7	91	0	27
2017	Student	40	12	5	5	0	15	24	84	8	23
2014	Indeterminate (permanent)	34	29	15	7	5	6	4	70	13	579
2014	Term	34	35	0	0	13	18	0	84	16	15
2014	Casual	46	22	11	0	6	5	11	80	7	19
2014	Student	35	24	6	11	6	6	12	72	21	17

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	51	27	7	8	5	1	0	79	13	668
2020	Term	67	20	4	2	7	0	0	87	9	49
2020	Casual	73	13	4	10	0	0	0	85	10	22
2020	Student	76	12	6	6	0	0	0	88	6	17
2019	Indeterminate (permanent)	53	25	9	7	5	0	0	79	12	719
2019	Term	48	38	6	4	3	1	0	87	7	75
2019	Casual	47	22	3	25	4	0	0	69	28	26
2019	Student	67	20	3	7	3	0	0	87	10	30
2018	Indeterminate (permanent)	51	30	7	7	4	0	0	81	12	560
2018	Term	51	26	2	22	0	0	0	76	22	42
2018	Casual	67	3	10	10	6	4	0	73	17	26
2017	Indeterminate (permanent)	52	28	7	7	5	1	0	81	12	608
2017	Term	59	26	6	5	2	3	0	87	7	38
2017	Casual	81	15	4	0	0	0	0	96	0	27
2017	Student	71	24	0	0	5	0	0	95	5	23
2014	Indeterminate (permanent)	48	29	9	7	7	1	0	78	13	580
2014	Term	52	31	0	6	6	6	0	88	12	15
2014	Casual	51	31	6	6	0	0	6	87	7	19
2014	Student	41	36	6	17	0	0	0	77	17	17

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	59	27	7	4	2	0	87	7	666
2020	Term	73	16	4	5	2	0	89	7	48
2020	Casual	81	15	0	4	0	0	96	4	22
2020	Student	75	25	0	0	0	0	100	0	16
2019	Indeterminate (permanent)	56	29	7	6	2	0	86	8	719
2019	Term	63	22	8	5	0	1	86	5	75
2019	Casual	52	33	6	9	0	0	85	9	26
2019	Student	67	27	0	7	0	0	93	7	30
2018	Indeterminate (permanent)	56	32	6	5	1	0	88	6	560
2018	Term	53	39	4	5	0	0	92	5	42
2018	Casual	83	4	7	0	6	0	87	6	25
2017	Indeterminate (permanent)	56	32	4	6	1	0	89	7	608
2017	Term	79	11	0	10	0	0	90	10	38
2017	Casual	79	14	7	0	0	0	93	0	27
2017	Student	85	10	5	0	0	0	95	0	22
2014	Indeterminate (permanent)	53	34	6	5	2	0	87	7	579
2014	Term	51	41	0	0	8	0	92	8	15
2014	Casual	66	29	0	6	0	0	94	6	19
2014	Student	53	36	6	6	0	0	89	6	17

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	51	33	8	4	2	1	0	85	6	662
2020	Term	67	15	12	4	2	0	0	82	7	49
2020	Casual	60	29	6	4	0	0	0	90	4	22
2020	Student	82	12	0	0	0	0	6	100	0	17
2019	Indeterminate (permanent)	54	31	9	4	1	1	0	85	5	717
2019	Term	51	35	8	6	0	0	0	86	6	75
2019	Casual	56	20	15	4	0	6	0	80	4	26
2019	Student	63	27	10	0	0	0	0	90	0	30
2018	Indeterminate (permanent)	52	33	9	4	1	1	0	86	5	562
2018	Term	42	32	17	6	0	2	0	76	6	42
2018	Casual	65	11	11	4	6	3	0	79	10	26

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	54	21	10	3	4	5	3	82	7	668
2020	Term	67	11	4	8	5	0	4	82	13	49
2020	Casual	79	9	8	0	0	4	0	91	0	22
2020	Student	71	18	0	0	0	12	0	100	0	17

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	60	21	9	3	2	1	3	85	5	670
2020	Term	65	16	9	2	4	0	4	84	6	49
2020	Casual	30	30	12	15	0	0	13	69	17	22
2020	Student	35	41	18	0	0	0	6	81	0	17
2019	Indeterminate (permanent)	58	25	9	3	2	1	3	86	5	720
2019	Term	47	31	10	2	2	2	5	84	5	75
2019	Casual	36	19	7	7	0	7	24	79	10	26
2019	Student	33	23	20	7	0	0	17	68	8	30

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	49	28	11	8	3	1	1	78	11	669
2020	Term	64	23	5	2	7	0	0	87	8	49
2020	Casual	56	34	4	6	0	0	0	90	6	22
2020	Student	76	24	0	0	0	0	0	100	0	17
2019	Indeterminate (permanent)	47	30	12	7	3	0	1	78	10	720
2019	Term	59	20	12	8	2	0	0	79	10	75
2019	Casual	52	23	0	9	4	3	9	86	14	26
2019	Student	60	17	10	13	0	0	0	77	13	30
2018	Indeterminate (permanent)	48	31	10	8	1	0	1	80	10	559
2018	Term	46	34	8	5	4	0	2	83	9	43
2018	Casual	53	25	10	3	6	3	0	80	9	27
2017	Indeterminate (permanent)	46	32	8	7	5	1	1	79	12	609
2017	Term	58	24	8	8	0	3	0	84	8	38
2017	Casual	64	29	4	0	0	0	4	96	0	27
2017	Student	66	15	10	10	0	0	0	81	10	23
2014	Indeterminate (permanent)	42	37	8	8	3	1	0	80	12	580
2014	Term	65	6	18	6	6	0	0	70	11	15
2014	Casual	39	32	23	0	0	0	6	75	0	19
2014	Student	58	36	6	0	0	0	0	94	0	17

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	54	22	13	4	4	2	1	78	9	669
2020	Term	68	18	7	0	5	3	0	88	5	49
2020	Casual	50	17	15	0	0	0	18	82	0	22
2020	Student	88	6	6	0	0	0	0	94	0	17

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	54	25	9	7	4	0	1	81	10	671
2020	Term	68	13	7	2	7	3	0	84	9	49
2020	Casual	52	29	19	0	0	0	0	81	0	22
2020	Student	76	18	0	6	0	0	0	94	6	17
2019	Indeterminate (permanent)	50	29	9	7	4	0	1	80	11	718
2019	Term	48	31	13	5	1	2	0	81	6	74
2019	Casual	58	32	0	4	0	0	6	96	4	26
2019	Student	67	27	3	0	3	0	0	93	3	30
2018	Indeterminate (permanent)	51	29	10	8	2	0	1	81	9	559
2018	Term	42	41	7	8	2	0	0	83	11	42
2018	Casual	63	21	3	3	6	3	0	87	9	27
2017	Indeterminate (permanent)	49	28	9	9	4	0	0	78	13	608
2017	Term	61	26	0	10	0	3	0	90	10	38
2017	Casual	74	18	7	0	0	0	0	93	0	27
2017	Student	64	21	10	5	0	0	0	85	5	23
2014	Indeterminate (permanent)	45	33	8	10	4	0	0	79	14	580
2014	Term	48	29	6	6	12	0	0	77	18	15
2014	Casual	46	36	12	0	0	0	6	87	0	19
2014	Student	52	42	0	6	0	0	0	94	6	17

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	37	63	671
2020	Term	33	67	49
2020	Casual	28	72	22
2020	Student	47	53	17

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	56	18	7	3	2	4	11	87	6	670
2020	Term	61	5	10	4	0	7	12	82	6	49
2020	Casual	45	22	4	6	0	0	23	86	8	22
2020	Student	63	6	0	0	0	6	25	100	0	16

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	60	24	7	5	2	0	1	86	7	670
2020	Term	67	12	12	6	2	0	0	80	8	49
2020	Casual	72	13	4	10	0	0	0	85	10	22
2020	Student	88	12	0	0	0	0	0	100	0	17
2019	Indeterminate (permanent)	59	24	9	4	3	0	1	83	7	720
2019	Term	54	32	5	8	1	0	0	86	9	75
2019	Casual	67	24	6	4	0	0	0	90	4	26
2019	Student	57	33	0	10	0	0	0	90	10	30
2018	Indeterminate (permanent)	57	28	9	4	2	0	0	85	6	560
2018	Term	51	39	6	2	2	0	0	89	4	43
2018	Casual	74	11	7	0	6	3	0	87	6	27
2017	Indeterminate (permanent)	56	24	9	7	4	0	0	80	11	608
2017	Term	74	18	6	0	3	0	0	92	3	37
2017	Casual	90	7	0	4	0	0	0	96	4	27
2017	Student	74	21	5	0	0	0	0	95	0	23
2014	Indeterminate (permanent)	53	28	8	7	4	1	0	82	11	578
2014	Term	62	26	6	0	6	0	0	88	6	15
2014	Casual	66	11	12	5	0	0	6	82	5	19
2014	Student	46	42	6	6	0	0	0	88	6	17

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	26	11	5	4	5	0	79	9	670
2020	Term	67	13	6	3	2	6	3	88	5	49
2020	Casual	59	22	9	6	0	4	0	84	7	22
2020	Student	82	12	0	0	0	6	0	100	0	17
2019	Indeterminate (permanent)	43	33	11	5	3	4	0	80	9	713
2019	Term	53	31	9	4	0	2	1	87	4	75
2019	Casual	53	19	0	10	0	13	6	88	12	25
2019	Student	70	23	0	0	0	7	0	100	0	30
2018	Indeterminate (permanent)	44	29	12	7	4	4	0	76	11	565
2018	Term	56	30	8	4	2	0	0	86	6	43
2018	Casual	67	3	7	3	0	16	3	87	4	27
2017	Indeterminate (permanent)	39	37	9	5	3	7	0	82	9	609
2017	Term	58	29	0	0	0	13	0	100	0	38
2017	Casual	81	4	0	0	0	15	0	100	0	26
2017	Student	74	12	5	0	0	10	0	95	0	23
2014	Indeterminate (permanent)	39	36	10	5	3	6	0	80	9	579
2014	Term	59	27	6	0	8	0	0	86	8	15
2014	Casual	67	21	6	6	0	0	0	88	6	19
2014	Student	65	29	0	6	0	0	0	94	6	17

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	29	11	8	4	1	0	77	12	669
2020	Term	73	8	7	4	5	2	0	83	9	49
2020	Casual	73	18	9	0	0	0	0	91	0	21
2020	Student	82	12	6	0	0	0	0	94	0	17
2019	Indeterminate (permanent)	44	34	12	5	3	2	0	80	8	712
2019	Term	49	37	10	1	2	1	0	87	3	75
2019	Casual	55	26	0	10	0	4	6	89	11	25
2019	Student	80	17	0	0	0	3	0	100	0	30
2018	Indeterminate (permanent)	42	32	13	7	5	2	0	75	12	562
2018	Term	56	20	14	5	5	0	0	76	10	43
2018	Casual	64	14	3	3	0	8	7	92	4	27
2017	Indeterminate (permanent)	39	37	11	6	4	2	0	78	10	609
2017	Term	58	27	8	5	0	2	0	87	5	38
2017	Casual	72	8	4	0	0	16	0	96	0	26
2017	Student	74	12	5	0	5	5	0	90	5	23
2014	Indeterminate (permanent)	42	34	12	5	4	2	0	78	9	579
2014	Term	54	32	0	6	8	0	0	86	14	15
2014	Casual	61	27	6	6	0	0	0	88	6	19
2014	Student	70	18	12	0	0	0	0	88	0	17

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	34	33	14	9	5	4	0	70	15	668
2020	Term	57	17	11	6	3	7	0	80	9	49
2020	Casual	64	21	15	0	0	0	0	85	0	22
2020	Student	65	24	0	6	0	6	0	94	6	17
2019	Indeterminate (permanent)	32	37	16	8	4	3	0	72	12	711
2019	Term	44	33	6	8	3	6	0	81	12	75
2019	Casual	42	29	0	10	0	14	6	88	12	25
2019	Student	63	23	10	0	0	3	0	90	0	30
2018	Indeterminate (permanent)	31	34	15	11	6	3	0	67	17	564
2018	Term	40	25	14	5	10	4	2	70	15	43
2018	Casual	54	14	8	4	0	17	3	86	5	25
2017	Indeterminate (permanent)	30	40	14	9	4	3	0	72	13	607
2017	Term	43	39	2	5	0	8	3	92	5	38
2017	Casual	60	14	8	0	0	19	0	90	0	27
2017	Student	54	31	5	0	5	0	5	90	5	23
2014	Indeterminate (permanent)	32	37	14	9	3	4	0	72	13	579
2014	Term	33	47	0	8	6	6	0	85	15	15
2014	Casual	55	21	18	6	0	0	0	76	6	19
2014	Student	58	30	6	6	0	0	0	88	6	17

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	37	14	12	5	1	0	68	17	668
2020	Term	53	20	9	4	12	3	0	75	16	49
2020	Casual	55	34	6	0	0	4	0	93	0	22
2020	Student	71	24	0	0	6	0	0	94	6	17
2019	Indeterminate (permanent)	27	38	15	12	6	2	0	66	19	714
2019	Term	27	43	8	12	8	2	0	71	20	75
2019	Casual	42	31	0	14	0	7	6	84	16	25
2019	Student	50	33	13	0	0	3	0	86	0	30
2018	Indeterminate (permanent)	25	34	15	17	9	2	0	59	26	565
2018	Term	26	25	24	4	13	8	0	55	19	43
2018	Casual	38	35	9	4	4	7	3	82	8	26
2017	Indeterminate (permanent)	24	37	14	14	7	3	0	64	22	608
2017	Term	35	50	0	10	0	5	0	90	10	38
2017	Casual	48	29	7	4	0	11	0	87	5	27
2017	Student	54	34	2	0	5	5	0	93	5	23
2014	Indeterminate (permanent)	23	40	15	14	5	2	0	65	20	578
2014	Term	42	32	0	20	0	6	0	79	21	15
2014	Casual	42	35	11	0	6	0	6	82	6	19
2014	Student	57	31	6	6	0	0	0	88	6	17

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	30	19	8	2	2	0	70	10	672
2020	Term	56	26	4	2	6	6	0	87	9	49
2020	Casual	36	21	17	13	4	8	0	63	19	22
2020	Student	82	12	6	0	0	0	0	94	0	17
2019	Indeterminate (permanent)	44	25	17	7	3	4	0	72	11	720
2019	Term	55	26	10	2	3	3	0	84	5	75
2019	Casual	49	31	7	0	0	7	6	92	0	26
2019	Student	50	30	10	3	3	3	0	83	7	30

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	39	15	7	3	2	0	74	10	668
2020	Term	57	20	6	2	10	0	4	81	13	47
2020	Casual	64	22	10	4	0	0	0	85	4	22
2020	Student	65	24	12	0	0	0	0	88	0	17
2019	Indeterminate (permanent)	35	41	12	7	3	1	0	77	11	722
2019	Term	36	49	8	3	2	2	0	87	5	75
2019	Casual	35	30	12	4	0	13	6	80	5	26
2019	Student	43	43	7	3	0	3	0	90	3	30
2018	Indeterminate (permanent)	31	42	15	8	3	1	0	74	11	560
2018	Term	32	45	10	12	2	0	0	76	14	42
2018	Casual	44	38	7	7	0	3	0	86	7	27
2017	Indeterminate (permanent)	34	44	13	6	2	2	0	79	8	610
2017	Term	53	34	10	0	0	3	0	90	0	38
2017	Casual	53	31	8	0	0	7	0	91	0	26
2017	Student	56	34	0	10	0	0	0	90	10	23
2014	Indeterminate (permanent)	37	41	13	5	2	2	0	79	7	579
2014	Term	45	44	6	0	0	6	0	94	0	15
2014	Casual	50	27	13	5	0	6	0	81	5	19
2014	Student	57	37	6	0	0	0	0	94	0	17

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	37	16	11	5	4	0	66	16	668
2020	Term	47	18	10	9	7	6	2	71	17	49
2020	Casual	52	30	8	6	0	4	0	85	7	22
2020	Student	76	24	0	0	0	0	0	100	0	17
2019	Indeterminate (permanent)	25	40	17	10	3	4	0	68	14	717
2019	Term	36	33	18	9	5	0	0	69	13	75
2019	Casual	43	14	13	4	4	16	6	74	10	26
2019	Student	40	47	7	3	0	3	0	90	3	30

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	30	14	10	4	4	1	69	15	665
2020	Term	49	22	13	4	7	0	4	75	12	49
2020	Casual	45	32	4	15	0	0	4	80	15	22
2020	Student	41	41	12	0	0	6	0	88	0	17
2019	Indeterminate (permanent)	36	33	14	9	4	3	1	71	14	720
2019	Term	31	38	12	5	4	7	2	77	10	75
2019	Casual	38	27	10	9	6	10	0	73	16	26
2019	Student	27	23	27	7	7	7	3	56	15	30
2018	Indeterminate (permanent)	37	33	13	9	4	2	1	73	14	560
2018	Term	28	39	7	14	9	2	2	69	23	42
2018	Casual	67	14	13	0	0	6	0	86	0	27
2017	Indeterminate (permanent)	40	33	12	7	3	4	1	77	11	609
2017	Term	49	23	3	10	6	10	0	80	17	38
2017	Casual	52	24	4	4	4	10	3	87	9	27
2017	Student	42	39	10	5	0	5	0	85	5	23
2014	Indeterminate (permanent)	43	35	7	7	4	2	2	81	11	580
2014	Term	57	12	0	11	8	6	6	78	22	15
2014	Casual	41	48	5	0	0	0	6	95	0	19
2014	Student	58	19	12	11	0	0	0	77	11	17

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	33	17	6	2	2	0	74	9	669
2020	Term	60	18	3	7	5	5	2	83	13	49
2020	Casual	62	13	19	0	0	6	0	80	0	22
2020	Student	63	31	0	0	0	6	0	100	0	16
2019	Indeterminate (permanent)	37	35	16	6	3	2	0	74	10	722
2019	Term	37	45	11	1	2	3	0	85	3	74
2019	Casual	47	31	10	0	0	13	0	89	0	26
2019	Student	30	50	7	7	3	3	0	83	10	30
2018	Indeterminate (permanent)	38	36	16	6	2	1	0	75	8	561
2018	Term	38	31	12	17	2	0	0	69	19	41
2018	Casual	67	23	0	4	0	4	3	96	4	26

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	24	17	23	10	9	13	5	50	22	669
2020	Term	44	17	16	8	7	4	4	66	17	49
2020	Casual	52	14	9	4	4	16	0	79	11	21
2020	Student	47	12	12	6	0	12	12	77	8	17
2019	Indeterminate (permanent)	23	20	20	12	9	12	4	51	26	718
2019	Term	23	21	31	8	4	10	3	50	14	74
2019	Casual	26	21	16	0	6	19	12	68	8	26
2019	Student	20	23	27	10	0	13	7	54	13	30
2018	Indeterminate (permanent)	20	20	19	13	11	12	4	48	28	561
2018	Term	32	21	15	14	6	7	4	60	23	42
2018	Casual	51	13	10	6	0	19	0	79	8	27
2017	Indeterminate (permanent)	18	19	20	11	11	16	5	47	28	609
2017	Term	37	14	11	10	5	22	3	66	20	38
2017	Casual	19	19	26	4	0	21	11	57	6	27
2017	Student	30	21	0	5	5	19	19	84	16	23
2014	Indeterminate (permanent)	15	20	19	14	12	13	7	44	33	580
2014	Term	6	27	9	12	13	27	6	49	38	15
2014	Casual	19	18	21	11	0	11	21	54	15	19
2014	Student	17	18	24	17	0	17	6	46	23	17

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	31	16	10	6	5	1	66	17	670
2020	Term	44	32	7	3	9	5	0	80	12	49
2020	Casual	50	9	19	0	0	10	12	75	0	22
2020	Student	71	12	6	6	0	6	0	88	6	17
2019	Indeterminate (permanent)	29	33	16	10	8	3	1	65	19	718
2019	Term	28	36	19	7	8	2	0	65	15	75
2019	Casual	41	27	6	7	0	13	6	84	9	26
2019	Student	47	37	10	3	3	0	0	83	7	30
2018	Indeterminate (permanent)	26	33	16	13	8	4	1	62	22	562
2018	Term	28	43	9	15	2	2	2	73	17	42
2018	Casual	57	17	10	3	0	12	0	85	4	27
2017	Indeterminate (permanent)	28	35	12	12	7	5	0	67	20	610
2017	Term	36	21	16	7	5	14	0	66	15	38
2017	Casual	45	18	4	0	0	25	7	94	0	27
2017	Student	49	21	5	0	5	15	5	88	6	23
2014	Indeterminate (permanent)	31	36	11	10	8	4	0	70	19	577
2014	Term	21	38	9	6	13	12	0	67	23	15
2014	Casual	21	26	10	6	12	4	21	63	25	19
2014	Student	59	17	0	6	6	6	6	87	13	17

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	24	25	15	17	13	4	1	52	32	670
2020	Term	31	27	12	9	12	9	0	63	24	48
2020	Casual	33	17	15	4	0	0	31	72	6	22
2020	Student	76	6	0	6	6	6	0	88	13	17
2019	Indeterminate (permanent)	22	24	16	16	16	3	2	49	34	720
2019	Term	25	20	22	13	14	3	2	48	29	75
2019	Casual	30	20	3	20	4	19	4	65	31	25
2019	Student	27	40	17	3	3	3	7	74	7	30
2018	Indeterminate (permanent)	20	25	20	16	15	3	2	47	32	564
2018	Term	24	30	21	10	9	4	2	57	21	42
2018	Casual	48	3	9	7	6	8	18	69	18	27
2017	Indeterminate (permanent)	24	26	15	17	13	3	2	52	33	608
2017	Term	21	28	13	13	3	16	5	63	20	38
2017	Casual	42	8	0	11	0	17	23	82	18	27
2017	Student	43	21	10	5	5	5	11	77	12	23
2014	Indeterminate (permanent)	17	22	15	19	20	4	4	42	41	580
2014	Term	21	23	6	11	26	6	6	50	43	15
2014	Casual	17	16	4	4	23	5	30	51	42	19
2014	Student	40	0	24	12	18	0	6	43	32	17

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	23	13	8	4	0	3	74	13	672
2020	Term	55	20	10	6	0	0	8	82	7	49
2020	Casual	55	17	4	6	0	0	17	87	8	22
2020	Student	65	24	6	6	0	0	0	88	6	17
2019	Indeterminate (permanent)	51	23	15	6	3	0	2	76	8	721
2019	Term	59	37	3	0	0	0	1	97	0	75
2019	Casual	50	22	3	0	6	3	16	89	7	26
2019	Student	70	13	7	0	0	0	10	93	0	30

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	54	21	14	5	2	1	3	78	8	670
2020	Term	61	25	1	2	5	0	6	92	7	49
2020	Casual	51	22	15	4	0	0	8	79	5	22
2020	Student	76	12	12	0	0	0	0	88	0	17
2019	Indeterminate (permanent)	56	23	10	4	3	1	3	82	7	721
2019	Term	42	31	11	7	2	3	3	78	10	75
2019	Casual	56	6	6	0	3	4	26	88	4	26
2019	Student	55	14	10	3	3	0	14	80	8	29

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	78	7	4	2	2	3	4	92	4	668
2020	Term	82	7	0	0	0	5	6	100	0	46
2020	Casual	83	4	4	0	0	0	8	95	0	22
2020	Student	94	0	0	0	0	0	6	100	0	17
2019	Indeterminate (permanent)	78	8	4	2	2	3	3	92	4	719
2019	Term	77	11	1	2	0	5	4	96	2	75
2019	Casual	77	0	4	4	0	0	16	91	4	26
2019	Student	87	3	0	0	0	0	10	100	0	30

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	78	9	4	1	8	95	1	666
2020	Term	79	8	3	2	8	96	0	49
2020	Casual	73	9	9	0	9	90	0	21
2020	Student	93	0	0	0	7	100	0	15
2019	Indeterminate (permanent)	83	6	1	2	8	98	1	713
2019	Term	82	9	2	2	5	98	0	73
2019	Casual	84	0	0	0	16	100	0	26
2019	Student	80	0	3	3	13	96	0	30

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	44	12	8	4	2	0	76	12	671
2020	Term	40	42	9	4	5	0	0	82	9	49
2020	Casual	39	34	13	6	0	9	0	79	7	22
2020	Student	53	47	0	0	0	0	0	100	0	17
2019	Indeterminate (permanent)	32	45	13	5	2	2	0	79	7	720
2019	Term	29	46	18	3	0	3	0	78	3	74
2019	Casual	37	32	4	0	0	22	6	95	0	26
2019	Student	45	31	17	0	0	7	0	81	0	29
2018	Indeterminate (permanent)	33	37	19	7	2	3	0	72	9	564
2018	Term	28	47	18	5	2	0	0	75	7	41
2018	Casual	56	14	13	14	0	3	0	72	14	27
2017	Indeterminate (permanent)	32	39	15	7	3	3	1	74	11	609
2017	Term	31	40	16	0	2	10	0	80	3	38
2017	Casual	48	37	0	0	0	11	4	100	0	27
2017	Student	45	36	10	5	0	5	0	85	5	23

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	36	10	5	3	3	0	82	8	667
2020	Term	63	23	5	5	3	3	0	88	8	48
2020	Casual	56	34	4	6	0	0	0	90	6	22
2020	Student	71	24	6	0	0	0	0	94	0	17
2019	Indeterminate (permanent)	45	37	11	4	2	2	0	83	6	716
2019	Term	45	44	8	1	2	0	0	89	3	73
2019	Casual	48	40	4	0	0	3	6	96	0	26
2019	Student	50	33	10	3	0	3	0	86	3	30
2018	Indeterminate (permanent)	42	41	11	4	2	1	0	84	5	561
2018	Term	50	30	12	6	0	2	0	82	6	43
2018	Casual	84	10	6	0	0	0	0	94	0	27
2017	Indeterminate (permanent)	43	40	9	3	2	3	0	85	5	610
2017	Term	55	36	6	3	0	0	0	91	3	38
2017	Casual	67	22	4	0	0	7	0	96	0	27
2017	Student	66	34	0	0	0	0	0	100	0	23
2014	Indeterminate (permanent)	47	35	11	3	2	2	0	84	5	580
2014	Term	61	33	0	6	0	0	0	94	6	15
2014	Casual	62	26	0	6	0	5	0	93	7	19
2014	Student	57	19	17	0	0	6	0	81	0	17

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	32	10	6	3	6	1	80	9	669
2020	Term	63	15	4	7	3	7	3	86	10	48
2020	Casual	49	27	20	0	0	4	0	79	0	21
2020	Student	59	29	0	0	0	12	0	100	0	17
2019	Indeterminate (permanent)	46	32	11	4	2	4	0	81	7	717
2019	Term	50	35	10	1	1	3	0	88	2	75
2019	Casual	52	40	0	0	0	3	6	100	0	26
2019	Student	47	37	3	13	0	0	0	83	13	30
2018	Indeterminate (permanent)	44	33	13	5	2	3	0	79	7	562
2018	Term	42	29	16	6	4	4	0	74	10	43
2018	Casual	71	20	3	0	0	7	0	97	0	26
2017	Indeterminate (permanent)	41	34	12	3	3	7	0	81	6	608
2017	Term	50	32	8	5	2	3	0	84	8	38
2017	Casual	55	15	11	4	0	15	0	83	5	27
2017	Student	56	19	10	5	5	5	0	80	10	23
2014	Indeterminate (permanent)	42	33	14	4	2	5	1	80	6	580
2014	Term	55	21	6	0	0	12	6	93	0	15
2014	Casual	58	31	6	0	0	5	0	94	0	19
2014	Student	46	36	6	0	0	12	0	94	0	17

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	30	14	6	3	8	75	9	670
2020	Term	55	18	11	4	5	7	78	10	49
2020	Casual	41	32	8	4	0	15	85	5	22
2020	Student	47	18	18	0	0	18	79	0	17

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	49	25	11	4	3	5	3	80	7	666
2020	Term	60	22	7	4	5	2	0	84	9	49
2020	Casual	68	15	13	0	0	4	0	87	0	22
2020	Student	53	41	0	0	0	6	0	100	0	17

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	56	31	6	4	2	1	88	6	669
2020	Term	77	16	3	4	0	0	93	4	49
2020	Casual	85	4	10	0	0	0	90	0	22
2020	Student	94	6	0	0	0	0	100	0	17
2019	Indeterminate (permanent)	57	31	6	3	1	0	89	5	721
2019	Term	61	29	6	2	1	0	90	3	75
2019	Casual	68	25	0	4	0	3	96	4	26
2019	Student	77	20	3	0	0	0	97	0	30
2018	Indeterminate (permanent)	54	34	8	2	1	0	88	4	562
2018	Term	64	30	4	0	2	0	94	2	43
2018	Casual	91	6	3	0	0	0	97	0	27
2017	Indeterminate (permanent)	55	35	4	4	1	0	90	6	607
2017	Term	61	33	0	5	0	0	95	5	38
2017	Casual	85	3	4	0	0	8	96	0	27
2017	Student	90	10	0	0	0	0	100	0	23
2014	Indeterminate (permanent)	59	29	7	3	1	1	88	4	580
2014	Term	66	28	0	0	6	0	94	6	15
2014	Casual	72	15	0	12	0	0	88	12	19
2014	Student	69	24	0	6	0	0	94	6	17

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	49	29	13	6	2	1	79	8	663
2020	Term	66	16	4	9	3	2	84	12	49
2020	Casual	68	17	15	0	0	0	85	0	22
2020	Student	94	6	0	0	0	0	100	0	17
2019	Indeterminate (permanent)	50	31	11	4	3	0	81	7	718
2019	Term	52	29	13	5	0	0	81	5	74
2019	Casual	57	32	4	4	0	3	92	4	25
2019	Student	69	28	0	3	0	0	97	3	29
2018	Indeterminate (permanent)	44	31	15	7	3	0	76	10	563
2018	Term	59	30	4	8	0	0	88	8	42
2018	Casual	73	17	3	0	0	6	96	0	27
2017	Indeterminate (permanent)	45	29	16	7	3	0	74	9	608
2017	Term	56	26	8	8	0	3	84	8	38
2017	Casual	77	19	0	0	0	4	100	0	27
2017	Student	84	16	0	0	0	0	100	0	23
2014	Indeterminate (permanent)	45	34	12	5	3	1	79	8	580
2014	Term	51	43	0	6	0	0	94	6	15
2014	Casual	57	26	11	6	0	0	83	6	19
2014	Student	71	24	6	0	0	0	94	0	17

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	49	31	12	6	2	1	0	80	8	661
2020	Term	68	12	9	9	3	0	0	79	12	49
2020	Casual	73	17	10	0	0	0	0	90	0	22
2020	Student	94	6	0	0	0	0	0	100	0	17
2019	Indeterminate (permanent)	50	34	8	5	2	0	0	84	7	716
2019	Term	52	25	14	10	0	0	0	76	10	74
2019	Casual	53	31	4	4	0	3	6	92	4	26
2019	Student	60	37	3	0	0	0	0	97	0	30
2018	Indeterminate (permanent)	43	34	14	5	2	0	0	78	8	556
2018	Term	53	31	6	9	0	0	0	84	9	43
2018	Casual	71	29	0	0	0	0	0	100	0	27
2017	Indeterminate (permanent)	46	34	12	5	2	0	0	80	8	606
2017	Term	61	28	8	3	0	0	0	90	3	38
2017	Casual	81	16	4	0	0	0	0	96	0	26
2017	Student	79	12	5	5	0	0	0	90	5	23
2014	Indeterminate (permanent)	49	31	12	5	3	0	0	80	8	579
2014	Term	51	37	6	0	6	0	0	89	6	15
2014	Casual	52	31	11	6	0	0	0	83	6	19
2014	Student	64	31	0	6	0	0	0	94	6	17

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	25	14	10	3	3	0	72	13	669
2020	Term	59	11	7	14	5	4	0	72	20	49
2020	Casual	53	9	9	8	6	8	6	73	17	22
2020	Student	82	12	6	0	0	0	0	94	0	17
2019	Indeterminate (permanent)	48	25	15	8	3	1	1	74	11	720
2019	Term	46	22	16	9	4	3	0	70	14	75
2019	Casual	47	12	15	6	4	7	9	70	11	26
2019	Student	53	13	17	3	7	7	0	71	11	30
2018	Indeterminate (permanent)	42	23	16	11	4	2	1	68	16	563
2018	Term	61	18	8	8	2	4	0	82	10	43
2018	Casual	62	21	7	4	0	3	4	89	4	26
2017	Indeterminate (permanent)	40	24	15	11	5	4	1	67	17	608
2017	Term	61	16	5	8	2	5	3	84	11	38
2017	Casual	59	3	11	7	0	8	11	77	9	27
2017	Student	46	15	19	5	5	0	10	68	11	23
2014	Indeterminate (permanent)	41	22	19	10	5	3	1	65	16	579
2014	Term	55	28	6	0	6	6	0	88	6	15
2014	Casual	51	15	4	17	0	12	0	76	19	19
2014	Student	64	6	6	0	12	12	0	79	13	17

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Indeterminate (permanent)	37	30	33	672
2020	Term	28	31	42	49
2020	Casual	44	19	37	22
2020	Student	29	12	59	17
2019	Indeterminate (permanent)	41	26	33	721
2019	Term	37	27	36	75
2019	Casual	28	37	35	26
2019	Student	53	13	33	30
2018	Indeterminate (permanent)	40	24	35	565
2018	Term	22	45	32	43
2018	Casual	25	39	36	27
2017	Indeterminate (permanent)	44	27	30	610
2017	Term	35	37	28	38
2017	Casual	42	15	43	27
2017	Student	52	22	26	23
2014	Indeterminate (permanent)	43	27	30	580
2014	Term	48	18	34	15
2014	Casual	58	22	20	19
2014	Student	36	11	53	17

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Indeterminate (permanent)	5	21	58	3	0	13	255
2020	Term	0	21	37	16	26	0	14
2019	Indeterminate (permanent)	4	22	59	5	2	8	304
2019	Term	4	16	27	9	32	13	28
2018	Indeterminate (permanent)	7	15	64	4	2	7	233
2018	Term	10	10	20	9	33	17	11
2017	Indeterminate (permanent)	9	22	58	3	1	7	271
2017	Term	8	0	40	14	38	0	13
2017	Casual	0	9	0	8	83	0	11
2017	Student	0	0	9	0	91	0	12
2014	Indeterminate (permanent)	10	18	61	6	9999	5	247
2014	Casual	17	0	27	0	9999	57	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	670
2020	Term	12	88	48
2019	Indeterminate (permanent)	11	89	718
2019	Term	9	91	75
2018	Indeterminate (permanent)	10	90	563

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	43	57	56
2019	Indeterminate (permanent)	48	52	77
2018	Indeterminate (permanent)	53	47	59

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	63	37	56
2019	Indeterminate (permanent)	58	42	77
2018	Indeterminate (permanent)	61	39	59

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	9	91	59

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	0	100	56

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	56
2019	Indeterminate (permanent)	8	92	77

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	59

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	0	100	56
2019	Indeterminate (permanent)	9	91	77

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	35	65	56
2019	Indeterminate (permanent)	45	55	77
2018	Indeterminate (permanent)	34	66	58

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	33	67	56
2019	Indeterminate (permanent)	38	62	77
2018	Indeterminate (permanent)	39	61	58

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	33	67	56
2019	Indeterminate (permanent)	52	48	77
2018	Indeterminate (permanent)	40	60	58

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	36	64	56
2019	Indeterminate (permanent)	41	59	77
2018	Indeterminate (permanent)	31	69	58

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	25	75	56
2019	Indeterminate (permanent)	33	67	77
2018	Indeterminate (permanent)	46	54	58

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	52	48	56
2019	Indeterminate (permanent)	46	54	77
2018	Indeterminate (permanent)	50	50	58

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	42	58	56
2019	Indeterminate (permanent)	21	79	77
2018	Indeterminate (permanent)	32	68	58

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	0	100	56
2018	Indeterminate (permanent)	0	100	58

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	77

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	13	87	56
2019	Indeterminate (permanent)	8	92	77

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	45	55	56
2019	Indeterminate (permanent)	40	60	77
2018	Indeterminate (permanent)	44	56	58

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	22	78	56
2019	Indeterminate (permanent)	44	56	77
2018	Indeterminate (permanent)	28	72	58

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	56
2019	Indeterminate (permanent)	14	86	77
2018	Indeterminate (permanent)	14	86	58

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	41	59	56
2019	Indeterminate (permanent)	57	43	77
2018	Indeterminate (permanent)	52	48	59

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	21	79	56
2019	Indeterminate (permanent)	22	78	77
2018	Indeterminate (permanent)	38	62	59

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	15	85	56
2019	Indeterminate (permanent)	19	81	77

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	19	81	56
2019	Indeterminate (permanent)	14	86	77
2018	Indeterminate (permanent)	11	89	59

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	56

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	77
2018	Indeterminate (permanent)	11	89	59

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	77
2018	Indeterminate (permanent)	12	88	59

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	34	66	56
2019	Indeterminate (permanent)	35	65	77
2018	Indeterminate (permanent)	28	72	59

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	32	68	58

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	9	91	58

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	16	84	58

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	10	90	58

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	19	81	58

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	13	87	58

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	11	89	58

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	13	87	58

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	16	84	58

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	12	88	58

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	41	59	58

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	58

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	47	53	58

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	9	91	58

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	19	12	15	5	5	37	9	56	17	671
2020	Term	28	12	8	3	2	27	20	76	9	49
2020	Casual	26	9	6	4	0	47	9	77	9	22
2020	Student	35	6	6	0	0	41	12	88	0	17
2019	Indeterminate (permanent)	22	16	16	8	3	26	9	58	18	720
2019	Term	23	23	9	8	5	22	9	68	20	75
2019	Casual	15	19	4	6	4	37	16	72	20	26
2019	Student	17	13	20	7	0	27	17	53	12	30
2018	Indeterminate (permanent)	22	17	20	4	3	27	8	59	11	564
2018	Term	28	15	26	0	2	24	5	60	3	43
2018	Casual	34	7	13	0	0	32	13	75	0	27
2017	Indeterminate (permanent)	18	17	15	3	4	31	13	62	12	609
2017	Term	21	11	6	3	2	37	21	74	12	38
2017	Casual	19	0	11	0	0	62	8	63	0	27
2017	Student	23	12	5	0	0	45	15	88	0	23
2014	Indeterminate (permanent)	17	16	16	4	3	34	10	59	13	580
2014	Term	30	15	9	6	8	18	14	67	20	15
2014	Casual	23	11	5	6	0	27	28	76	13	19
2014	Student	17	12	11	0	0	30	30	72	0	17

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	25	15	6	3	13	1	72	10	672
2020	Term	60	13	12	3	0	10	2	83	3	48
2020	Casual	56	13	15	0	0	17	0	82	0	22
2020	Student	47	18	0	0	0	35	0	100	0	17
2019	Indeterminate (permanent)	39	28	15	6	2	9	1	74	9	718
2019	Term	48	17	14	2	3	15	0	77	7	75
2019	Casual	38	16	4	6	4	24	9	80	14	26
2019	Student	27	30	23	7	0	7	7	65	8	30
2018	Indeterminate (permanent)	35	33	17	3	2	9	1	75	6	564
2018	Term	42	25	16	2	2	11	2	77	5	43
2018	Casual	51	15	10	3	0	20	0	83	4	27
2017	Indeterminate (permanent)	30	32	15	4	3	14	2	74	8	607
2017	Term	41	19	8	5	5	12	10	77	13	38
2017	Casual	41	14	8	0	0	34	4	88	0	27
2017	Student	51	5	5	0	5	29	5	85	7	23
2014	Indeterminate (permanent)	27	31	15	4	3	17	3	72	9	580
2014	Term	39	21	0	6	8	11	14	82	18	15
2014	Casual	28	27	0	0	6	29	10	90	10	19
2014	Student	40	24	6	0	0	13	18	92	0	17

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	6	94	670
2020	Casual	0	100	22
2019	Indeterminate (permanent)	7	93	719
2019	Casual	0	100	26
2018	Indeterminate (permanent)	5	95	564

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	23	77	48
2018	Indeterminate (permanent)	36	64	32

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	75	25	48
2018	Indeterminate (permanent)	65	35	32

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	48
2018	Indeterminate (permanent)	0	100	32

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	20	80	48
2018	Indeterminate (permanent)	15	85	32

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	32

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	28	72	47
2018	Indeterminate (permanent)	30	70	31

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	21	79	47
2018	Indeterminate (permanent)	26	74	31

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	16	84	47
2018	Indeterminate (permanent)	15	85	31

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	39	61	47
2018	Indeterminate (permanent)	24	76	31

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	39	61	47
2018	Indeterminate (permanent)	37	63	31

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	20	80	31

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	47
2018	Indeterminate (permanent)	0	100	31

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	31

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	20	80	47

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	35	65	46
2018	Indeterminate (permanent)	23	77	32

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	46
2018	Indeterminate (permanent)	19	81	32

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	46

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	32

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	46

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	21	79	32

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	54	46	46
2018	Indeterminate (permanent)	44	56	32

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	28	72	32

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	32

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	20	80	32

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	19	81	32

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	48	52	32

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	55	45	32

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	19	14	15	4	2	39	8	62	11	670
2020	Term	33	12	6	0	2	33	15	84	4	49
2020	Casual	34	4	15	0	0	42	4	72	0	22
2020	Student	47	0	6	0	0	35	12	89	0	17
2019	Indeterminate (permanent)	23	14	16	3	2	31	10	63	9	718
2019	Term	25	20	10	6	0	28	10	74	9	75
2019	Casual	22	10	4	0	4	38	23	80	10	25
2019	Student	23	7	30	0	0	27	13	50	0	30
2018	Indeterminate (permanent)	23	16	19	1	1	32	7	64	4	563
2018	Term	23	17	22	0	2	26	10	63	4	43
2018	Casual	37	3	10	0	0	39	10	80	0	27
2017	Indeterminate (permanent)	17	16	13	2	1	40	10	68	6	607
2017	Term	21	8	8	0	0	42	21	77	0	38
2017	Casual	15	11	8	0	0	50	16	76	0	27
2017	Student	20	10	0	0	0	49	21	100	0	23
2014	Indeterminate (permanent)	16	12	17	1	2	40	12	57	7	580
2014	Term	33	24	13	0	0	24	6	81	0	15
2014	Casual	25	5	11	0	0	25	33	73	0	19
2014	Student	22	6	11	0	6	18	36	63	12	17

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	25	16	4	2	15	1	74	7	670
2020	Term	57	22	3	0	0	16	3	97	0	49
2020	Casual	60	9	15	4	0	13	0	78	5	22
2020	Student	59	18	6	0	0	18	0	93	0	17
2019	Indeterminate (permanent)	40	27	14	4	2	12	1	77	7	718
2019	Term	39	27	9	5	0	19	1	83	6	75
2019	Casual	45	19	0	0	0	28	9	100	0	26
2019	Student	33	20	33	3	0	7	3	59	4	30
2018	Indeterminate (permanent)	37	31	16	3	2	10	1	77	5	563
2018	Term	40	25	16	2	0	12	4	78	3	42
2018	Casual	54	8	10	0	0	23	3	86	0	27
2017	Indeterminate (permanent)	31	32	14	2	1	17	2	78	5	603
2017	Term	38	19	8	2	0	27	6	84	3	38
2017	Casual	38	30	3	0	0	25	4	96	0	27
2017	Student	56	5	0	5	0	24	10	93	7	23
2014	Indeterminate (permanent)	32	26	17	1	2	20	4	75	4	580
2014	Term	48	15	8	6	0	18	6	82	7	15
2014	Casual	41	15	6	0	0	10	28	90	0	19
2014	Student	40	12	17	0	0	6	24	75	0	17

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	27	27	21	11	12	1	56	23	671
2020	Term	52	24	6	7	10	0	76	18	49
2020	Casual	48	30	4	9	9	0	78	17	22
2020	Student	53	29	12	0	6	0	82	6	17

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	31	16	7	5	0	0	73	11	666
2020	Term	45	21	24	2	6	0	2	68	8	49
2020	Casual	57	23	9	4	0	7	0	86	4	21
2020	Student	53	35	6	0	6	0	0	88	6	17
2019	Indeterminate (permanent)	28	32	21	10	8	0	1	60	19	721
2019	Term	27	30	22	9	10	0	2	58	19	75
2019	Casual	23	20	14	16	16	7	4	48	36	26
2019	Student	47	20	20	3	10	0	0	67	13	30
2018	Indeterminate (permanent)	26	34	22	8	8	0	2	61	16	562
2018	Term	26	22	22	19	10	0	2	49	29	43
2018	Casual	32	40	7	13	6	3	0	74	19	27
2017	Indeterminate (permanent)	27	28	20	11	10	1	3	57	22	608
2017	Term	37	29	15	5	8	0	5	70	14	38
2017	Casual	26	37	8	11	8	0	11	70	21	27
2017	Student	10	31	31	12	16	0	0	41	28	23

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	17	23	27	19	13	0	0	40	33	671
2020	Term	46	18	21	11	2	0	2	65	13	49
2020	Casual	53	22	26	0	0	0	0	74	0	22
2020	Student	35	35	24	6	0	0	0	71	6	17
2019	Indeterminate (permanent)	16	32	28	14	9	0	1	49	23	719
2019	Term	32	32	26	5	4	0	1	65	9	75
2019	Casual	34	30	7	22	3	4	0	67	26	26
2019	Student	37	53	7	3	0	0	0	90	3	30
2018	Indeterminate (permanent)	10	23	35	18	13	0	1	33	32	564
2018	Term	21	40	22	10	7	0	0	61	17	43
2018	Casual	48	13	32	3	0	0	4	63	3	27
2017	Indeterminate (permanent)	13	25	30	18	12	0	1	38	31	610
2017	Term	21	34	34	5	3	0	3	57	8	38
2017	Casual	37	21	27	12	0	0	4	60	12	27
2017	Student	41	23	31	5	0	0	0	64	5	23

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	22	28	24	15	9	0	1	51	24	670
2020	Term	53	24	14	2	5	0	2	78	8	49
2020	Casual	57	17	17	4	0	0	4	77	4	22
2020	Student	71	18	12	0	0	0	0	88	0	17
2019	Indeterminate (permanent)	21	33	25	14	6	0	1	54	20	716
2019	Term	39	37	20	2	1	0	1	76	3	75
2019	Casual	44	27	12	6	4	7	0	76	11	26
2019	Student	52	45	3	0	0	0	0	97	0	29
2018	Indeterminate (permanent)	11	29	30	17	11	0	1	41	29	559
2018	Term	26	36	29	0	4	0	6	66	4	43
2018	Casual	57	21	12	0	7	3	0	80	7	26
2017	Indeterminate (permanent)	16	26	29	16	11	0	2	43	27	606
2017	Term	40	22	26	2	5	0	5	65	8	38
2017	Casual	47	31	14	4	0	0	4	81	4	27
2017	Student	57	36	5	2	0	0	0	93	2	23

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	24	26	23	15	11	1	1	51	26	667
2020	Term	48	20	16	10	4	0	2	70	14	49
2020	Casual	36	28	17	15	0	0	4	67	16	22
2020	Student	59	18	24	0	0	0	0	76	0	17
2019	Indeterminate (permanent)	24	31	23	14	8	0	1	55	22	719
2019	Term	32	32	14	13	6	2	1	66	20	75
2019	Casual	36	19	15	4	7	13	6	68	13	26
2019	Student	47	33	17	3	0	0	0	80	3	30
2018	Indeterminate (permanent)	15	28	27	15	14	0	1	43	30	563
2018	Term	30	35	22	9	4	0	0	65	13	43
2018	Casual	49	20	12	6	7	6	0	73	14	27
2017	Indeterminate (permanent)	18	23	24	20	12	1	2	43	33	609
2017	Term	40	26	13	2	10	0	8	72	14	38
2017	Casual	41	19	23	8	0	4	4	66	9	26
2017	Student	57	17	19	5	2	0	0	74	7	23

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	24	19	14	10	0	2	56	25	669
2020	Term	52	21	11	10	4	0	2	75	14	48
2020	Casual	55	22	15	0	4	0	4	80	5	22
2020	Student	65	35	0	0	0	0	0	100	0	17
2019	Indeterminate (permanent)	33	30	18	10	7	0	2	65	17	718
2019	Term	62	25	6	4	1	0	3	89	5	75
2019	Casual	62	8	7	9	0	6	7	81	11	24
2019	Student	77	20	3	0	0	0	0	97	0	30
2018	Indeterminate (permanent)	27	29	22	12	8	0	2	57	21	563
2018	Term	52	25	10	4	6	0	4	80	9	43
2018	Casual	58	17	9	6	0	3	7	83	6	27
2017	Indeterminate (permanent)	27	26	22	11	8	1	5	56	21	609
2017	Term	42	32	10	0	5	3	8	83	6	38
2017	Casual	52	26	4	4	4	0	11	87	8	27
2017	Student	69	21	5	0	0	0	5	95	0	23

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	22	27	22	16	13	0	0	49	29	670
2020	Term	46	19	22	10	2	0	2	66	12	49
2020	Casual	46	22	13	13	6	0	0	68	19	22
2020	Student	59	12	18	6	6	0	0	71	12	17
2019	Indeterminate (permanent)	26	30	20	13	9	0	1	57	22	720
2019	Term	41	37	14	4	3	0	0	79	7	75
2019	Casual	49	14	18	0	13	4	3	68	13	26
2019	Student	60	30	7	3	0	0	0	90	3	30
2018	Indeterminate (permanent)	20	29	23	17	11	0	0	49	28	565
2018	Term	34	39	16	4	7	0	0	73	11	43
2018	Casual	52	26	13	6	0	0	4	81	6	27
2017	Indeterminate (permanent)	21	26	28	15	9	1	1	47	24	609
2017	Term	32	39	21	5	2	0	0	72	8	38
2017	Casual	49	18	19	15	0	0	0	67	15	27
2017	Student	51	24	15	10	0	0	0	76	10	23

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	19	19	10	11	9	56	23	671
2020	Term	57	13	10	5	4	11	79	10	49
2020	Casual	53	18	13	0	7	9	79	7	21
2020	Student	71	6	0	6	0	18	93	7	17

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	32	16	8	3	0	1	72	11	669
2020	Term	52	27	11	7	2	0	2	80	9	49
2020	Casual	57	23	20	0	0	0	0	80	0	21
2020	Student	76	18	0	0	0	0	6	100	0	17
2019	Indeterminate (permanent)	31	36	21	7	4	0	1	68	11	718
2019	Term	41	37	17	3	0	0	1	79	3	75
2019	Casual	46	30	9	10	0	0	6	81	10	26
2019	Student	60	30	3	3	0	0	3	93	3	30
2018	Indeterminate (permanent)	27	38	22	6	4	1	1	67	10	563
2018	Term	49	33	12	2	4	0	0	82	6	43
2018	Casual	31	34	28	0	0	0	7	70	0	27
2017	Indeterminate (permanent)	33	32	20	8	5	0	1	67	13	608
2017	Term	52	26	8	12	0	0	3	80	13	38
2017	Casual	48	33	4	0	0	4	11	95	0	27
2017	Student	51	49	0	0	0	0	0	100	0	23

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	33	21	13	5	1	1	60	18	670
2020	Term	48	23	14	6	6	3	0	73	13	48
2020	Casual	39	27	29	4	0	0	0	66	4	21
2020	Student	53	47	0	0	0	0	0	100	0	17
2019	Indeterminate (permanent)	26	34	25	11	4	0	1	60	15	717
2019	Term	36	40	14	8	2	0	0	76	10	75
2019	Casual	48	32	10	6	4	0	0	80	10	26
2019	Student	50	40	0	7	0	0	3	93	7	30
2018	Indeterminate (permanent)	18	35	28	13	6	1	1	53	19	562
2018	Term	41	43	8	5	4	0	0	84	8	43
2018	Casual	44	22	20	0	3	3	7	74	4	27
2017	Indeterminate (permanent)	21	34	23	14	6	0	1	56	20	608
2017	Term	24	40	18	2	8	3	5	70	11	38
2017	Casual	51	30	15	0	0	0	4	84	0	27
2017	Student	76	15	5	0	5	0	0	90	5	23

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	30	18	10	5	0	1	68	15	665
2020	Term	50	18	14	9	10	0	0	67	19	48
2020	Casual	57	13	9	20	0	0	0	71	20	21
2020	Student	65	6	24	6	0	0	0	71	6	17
2019	Indeterminate (permanent)	33	31	21	10	4	0	1	65	14	718
2019	Term	35	28	21	10	6	0	0	63	16	75
2019	Casual	46	39	6	6	4	0	0	84	10	26
2019	Student	57	27	7	3	3	0	3	86	7	30
2018	Indeterminate (permanent)	30	36	19	9	5	0	1	67	14	562
2018	Term	54	26	12	5	4	0	0	80	8	43
2018	Casual	42	42	6	7	3	0	0	84	10	27
2017	Indeterminate (permanent)	32	33	20	9	5	0	1	66	14	609
2017	Term	35	34	16	0	5	3	8	77	6	38
2017	Casual	41	29	26	0	0	0	4	73	0	27
2017	Student	54	36	5	0	5	0	0	90	5	23

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	24	13	7	4	1	1	75	11	668
2020	Term	58	25	4	10	3	0	0	83	13	48
2020	Casual	69	22	10	0	0	0	0	90	0	20
2020	Student	88	12	0	0	0	0	0	100	0	17
2019	Indeterminate (permanent)	49	27	14	5	4	0	1	77	9	718
2019	Term	44	27	15	11	3	0	0	71	14	75
2019	Casual	61	20	6	4	4	0	6	86	8	26
2019	Student	67	20	3	3	3	0	3	90	7	30

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	34	30	19	10	5	1	65	16	670
2020	Term	51	18	14	12	4	0	69	16	49
2020	Casual	49	18	18	9	7	0	67	16	21
2020	Student	47	29	6	12	6	0	76	18	17

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	34	34	18	9	4	0	1	69	13	671
2020	Term	54	29	13	2	2	0	0	83	4	48
2020	Casual	53	22	14	7	5	0	0	75	11	21
2020	Student	59	35	0	6	0	0	0	94	6	17
2019	Indeterminate (permanent)	40	33	16	7	2	0	1	74	9	719
2019	Term	43	35	14	4	3	0	0	78	7	75
2019	Casual	55	31	11	3	0	0	0	86	3	25
2019	Student	52	31	10	3	0	0	3	86	4	29
2018	Indeterminate (permanent)	33	33	21	9	3	1	0	67	13	557
2018	Term	52	36	8	2	2	0	0	89	4	43
2018	Casual	41	25	16	14	0	0	4	69	15	26
2017	Indeterminate (permanent)	36	33	19	6	3	1	2	71	9	607
2017	Term	42	39	11	0	3	0	5	85	3	38
2017	Casual	46	36	0	7	0	3	7	92	8	27
2017	Student	56	34	10	0	0	0	0	90	0	23

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	28	13	5	2	1	1	80	8	664
2020	Term	62	26	7	4	0	0	0	89	4	48
2020	Casual	78	17	0	4	0	0	0	96	4	22
2020	Student	53	35	6	0	6	0	0	88	6	17
2019	Indeterminate (permanent)	54	25	12	5	3	0	1	80	8	717
2019	Term	59	30	7	3	1	0	0	89	5	73
2019	Casual	74	13	7	0	0	0	6	92	0	26
2019	Student	80	3	13	3	0	0	0	83	3	30
2018	Indeterminate (permanent)	48	25	15	6	5	0	1	74	11	560
2018	Term	51	23	22	0	4	0	0	74	4	43
2018	Casual	77	16	0	3	3	0	0	93	7	27
2017	Indeterminate (permanent)	53	22	13	5	3	0	3	78	8	605
2017	Term	58	23	11	5	0	0	3	83	5	38
2017	Casual	64	15	17	0	0	0	4	82	0	27
2017	Student	74	15	2	0	5	0	5	93	5	23

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	33	18	7	3	1	72	10	668
2020	Term	58	25	12	2	3	0	83	5	49
2020	Casual	42	41	17	0	0	0	83	0	21
2020	Student	59	18	12	12	0	0	76	12	17

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	74	13	6	1	1	1	5	92	2	667
2020	Term	85	7	1	3	0	0	4	96	3	49
2020	Casual	70	26	4	0	0	0	0	96	0	22
2020	Student	100	0	0	0	0	0	0	100	0	17
2019	Indeterminate (permanent)	77	11	4	1	1	0	5	93	2	715
2019	Term	74	18	0	0	0	0	8	100	0	74
2019	Casual	83	4	4	0	0	0	9	96	0	26
2019	Student	90	3	7	0	0	0	0	93	0	29
2018	Indeterminate (permanent)	71	14	7	1	1	0	5	90	3	560
2018	Term	71	21	2	4	2	0	0	92	6	42
2018	Casual	82	9	9	0	0	0	0	91	0	27

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	81	7	4	2	1	1	3	92	4	667
2020	Term	85	4	3	2	2	0	4	93	4	48
2020	Casual	91	9	0	0	0	0	0	100	0	22
2020	Student	100	0	0	0	0	0	0	100	0	17
2019	Indeterminate (permanent)	74	12	6	3	3	1	2	88	6	718
2019	Term	74	12	5	4	0	0	5	90	4	74
2019	Casual	81	6	10	0	0	4	0	90	0	26
2019	Student	77	7	10	0	0	0	7	89	0	30
2018	Indeterminate (permanent)	79	9	4	2	2	1	3	92	4	562
2018	Term	79	11	5	0	0	2	4	95	0	43
2018	Casual	79	6	0	9	0	3	3	90	10	27
2017	Indeterminate (permanent)	76	10	4	3	2	1	4	91	5	608
2017	Term	84	0	0	11	0	0	5	89	11	38
2017	Casual	85	0	0	0	0	0	15	100	0	27
2017	Student	84	5	5	2	0	0	5	93	2	23

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	73	16	6	2	1	0	2	91	3	664
2020	Term	77	18	3	3	0	0	0	95	3	49
2020	Casual	87	13	0	0	0	0	0	100	0	22
2020	Student	100	0	0	0	0	0	0	100	0	17
2019	Indeterminate (permanent)	58	27	9	3	2	0	1	85	5	716
2019	Term	52	29	11	4	2	0	1	82	7	74
2019	Casual	83	7	10	0	0	0	0	90	0	25
2019	Student	79	14	3	0	0	0	3	96	0	29
2018	Indeterminate (permanent)	60	25	9	3	1	0	1	86	5	562
2018	Term	68	12	14	6	0	0	0	80	6	42
2018	Casual	78	6	6	3	0	3	3	90	4	27
2017	Indeterminate (permanent)	62	23	8	2	1	1	3	88	3	609
2017	Term	63	23	0	8	3	0	3	89	11	38
2017	Casual	76	8	4	0	0	0	11	95	0	26
2017	Student	87	5	7	2	0	0	0	92	2	23

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	70	15	8	3	3	0	1	86	6	669
2020	Term	83	14	0	2	2	0	0	96	4	49
2020	Casual	86	9	4	0	0	0	0	96	0	21
2020	Student	94	6	0	0	0	0	0	100	0	17
2019	Indeterminate (permanent)	64	18	9	4	4	0	1	83	8	714
2019	Term	61	24	8	4	0	0	3	87	5	73
2019	Casual	77	7	4	9	4	0	0	84	13	26
2019	Student	87	10	0	0	0	0	3	100	0	30
2018	Indeterminate (permanent)	64	18	9	4	3	1	2	84	6	561
2018	Term	68	18	10	5	0	0	0	86	5	43
2018	Casual	87	3	0	3	0	3	3	96	4	27
2017	Indeterminate (permanent)	66	16	8	5	3	0	2	84	8	609
2017	Term	74	10	5	8	0	0	3	87	8	38
2017	Casual	85	4	0	0	0	0	11	100	0	27
2017	Student	84	10	0	7	0	0	0	93	7	23

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	66	9	3	2	0	0	20	94	3	670
2020	Term	71	0	2	0	0	0	27	98	0	49
2020	Casual	80	4	0	0	0	0	15	100	0	22
2020	Student	94	0	0	0	0	0	6	100	0	17
2019	Indeterminate (permanent)	59	12	4	2	1	0	22	92	3	712
2019	Term	61	3	5	1	0	0	29	92	2	72
2019	Casual	51	3	0	0	0	0	46	100	0	26
2019	Student	73	3	0	0	0	0	23	100	0	30
2018	Indeterminate (permanent)	52	13	4	2	1	1	28	91	3	555
2018	Term	68	2	7	2	0	0	21	89	2	42
2018	Casual	50	0	0	10	0	3	37	84	16	26
2017	Indeterminate (permanent)	56	11	5	1	1	1	25	90	3	610
2017	Term	56	10	0	0	0	0	34	100	0	38
2017	Casual	49	3	0	0	0	0	47	100	0	27
2017	Student	84	0	0	2	0	0	15	98	2	23

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	73	16	7	1	1	0	3	91	2	672
2020	Term	92	6	0	0	0	0	2	100	0	49
2020	Casual	89	11	0	0	0	0	0	100	0	22
2020	Student	82	18	0	0	0	0	0	100	0	17
2019	Indeterminate (permanent)	71	18	7	1	1	0	3	91	2	713
2019	Term	67	13	8	1	0	0	11	89	1	74
2019	Casual	80	10	4	3	0	0	4	93	3	26
2019	Student	80	10	3	0	0	0	7	96	0	30
2018	Indeterminate (permanent)	63	22	7	1	1	1	5	90	3	559
2018	Term	75	15	10	0	0	0	0	90	0	43
2018	Casual	75	12	3	4	0	3	4	93	4	26
2017	Indeterminate (permanent)	70	15	7	2	1	0	6	91	2	606
2017	Term	77	13	0	0	0	0	10	100	0	38
2017	Casual	66	12	11	0	0	0	11	88	0	27
2017	Student	84	5	5	2	0	0	5	93	2	23

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	78	12	3	2	2	1	3	93	4	669
2020	Term	44	9	14	13	20	0	0	53	33	49
2020	Casual	31	17	19	15	9	0	9	53	26	22
2020	Student	53	12	12	18	6	0	0	65	24	17
2019	Indeterminate (permanent)	81	9	4	2	1	0	2	93	3	715
2019	Term	28	18	19	13	20	0	1	47	33	73
2019	Casual	23	14	19	24	16	0	4	39	42	26
2019	Student	63	3	17	0	13	0	3	69	14	30
2018	Indeterminate (permanent)	81	9	3	1	1	1	4	94	2	561
2018	Term	25	18	11	20	26	0	0	43	46	43
2018	Casual	44	13	13	15	8	0	7	60	26	27
2017	Indeterminate (permanent)	79	9	4	2	0	1	5	93	3	610
2017	Term	27	18	26	10	13	3	3	48	25	38
2017	Casual	27	11	19	14	7	0	22	49	26	27
2017	Student	44	16	19	10	5	5	0	63	16	23

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	52	27	14	4	1	1	1	80	6	670
2020	Term	55	27	11	2	3	0	2	84	4	49
2020	Casual	68	28	4	0	0	0	0	96	0	22
2020	Student	71	29	0	0	0	0	0	100	0	17
2019	Indeterminate (permanent)	58	25	10	3	2	0	1	85	5	717
2019	Term	55	30	11	0	1	0	1	87	1	74
2019	Casual	56	15	12	4	0	0	13	81	4	26
2019	Student	60	23	7	7	0	0	3	86	7	30
2018	Indeterminate (permanent)	51	29	12	4	2	0	2	82	5	562
2018	Term	61	25	12	0	2	0	0	86	2	43
2018	Casual	78	15	7	0	0	0	0	93	0	27
2017	Indeterminate (permanent)	58	25	10	2	1	1	3	86	3	608
2017	Term	56	26	13	3	0	0	3	84	3	38
2017	Casual	46	18	11	7	3	0	15	74	12	27
2017	Student	57	19	7	17	0	0	0	76	17	23

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	29	40	21	6	3	1	69	10	669
2020	Term	57	27	13	1	2	0	84	3	49
2020	Casual	34	53	8	0	4	0	88	4	22
2020	Student	41	47	12	0	0	0	88	0	17

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	12	29	37	17	5	0	41	22	668
2020	Term	23	25	38	12	2	0	48	14	49
2020	Casual	28	32	30	11	0	0	59	11	22
2020	Student	41	35	24	0	0	0	76	0	17
2019	Indeterminate (permanent)	14	33	37	12	3	0	48	15	720
2019	Term	20	47	28	3	1	0	67	5	75
2019	Casual	21	32	37	3	7	0	53	10	26
2019	Student	47	40	13	0	0	0	87	0	30
2018	Indeterminate (permanent)	10	29	38	14	8	0	40	22	562
2018	Term	14	48	29	8	2	0	62	9	43
2018	Casual	43	36	14	7	0	0	79	7	26
2017	Indeterminate (permanent)	9	27	40	16	7	1	37	23	608
2017	Term	22	43	21	13	0	3	66	13	38
2017	Casual	19	59	15	7	0	0	78	7	27
2017	Student	36	42	21	0	0	0	79	0	23

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	11	21	41	20	6	0	1	26	33	672
2020	Term	17	19	27	20	16	0	0	37	36	47
2020	Casual	4	10	34	24	28	0	0	51	15	22
2020	Student	0	6	41	24	29	0	0	53	6	17
2019	Indeterminate (permanent)	6	19	43	23	8	0	0	31	26	718
2019	Term	4	19	26	39	11	0	1	50	23	75
2019	Student	0	21	34	28	17	0	0	45	21	29
2018	Indeterminate (permanent)	10	23	39	20	7	0	0	28	33	554
2018	Term	6	11	38	33	12	0	0	45	17	39
2018	Casual	6	10	31	16	37	0	0	53	15	27
2017	Indeterminate (permanent)	6	24	42	20	7	0	1	28	30	608
2017	Term	0	16	32	36	15	0	0	51	16	38
2017	Casual	0	14	31	36	15	4	0	52	15	27
2017	Student	0	10	29	29	32	0	0	61	10	23

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	40	37	12	6	3	2	0	78	9	668
2020	Term	50	33	9	3	5	0	0	82	9	49
2020	Casual	45	13	13	15	0	15	0	67	18	22
2020	Student	47	35	12	0	0	6	0	88	0	17
2019	Indeterminate (permanent)	41	37	14	5	2	2	0	79	7	721
2019	Term	42	44	9	4	0	1	0	87	4	75
2019	Casual	50	32	6	9	0	3	0	84	10	26
2019	Student	37	33	17	0	13	0	0	70	13	30
2018	Indeterminate (permanent)	38	42	11	5	1	2	0	82	7	565
2018	Term	32	43	15	8	2	0	0	75	10	43
2018	Casual	56	19	15	6	0	3	0	78	6	27
2017	Indeterminate (permanent)	32	46	12	5	4	2	0	79	9	608
2017	Term	37	30	11	7	8	8	0	72	16	38
2017	Casual	34	19	23	7	0	14	4	64	8	27
2017	Student	22	52	19	7	0	0	0	74	7	23

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	32	12	10	5	3	0	72	15	668
2020	Term	53	34	4	4	3	2	0	89	7	49
2020	Casual	60	4	13	15	0	4	4	70	16	22
2020	Student	65	6	24	0	0	6	0	75	0	17

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	27	11	11	6	2	71	17	671
2020	Term	44	20	7	16	9	4	67	26	49
2020	Casual	52	12	17	10	8	0	64	19	22
2020	Student	59	24	6	12	0	0	82	12	17

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	53	25	12	5	3	3	1	80	7	664
2020	Term	68	12	9	0	7	5	0	84	7	49
2020	Casual	56	9	13	10	0	8	4	74	12	22
2020	Student	71	18	6	0	6	0	0	88	6	17

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	32	14	9	5	1	0	71	15	671
2020	Term	57	28	2	3	9	2	0	86	12	49
2020	Casual	60	13	13	10	0	0	4	76	11	22
2020	Student	71	6	12	6	0	6	0	81	6	17
2019	Indeterminate (permanent)	31	36	17	10	4	2	0	69	14	722
2019	Term	40	37	16	5	1	1	0	78	6	75
2019	Casual	39	30	12	12	0	7	0	74	13	26
2019	Student	40	33	17	0	10	0	0	73	10	30
2018	Indeterminate (permanent)	29	39	16	11	5	1	0	68	16	564
2018	Term	34	29	16	12	7	2	0	64	20	43
2018	Casual	72	0	12	9	0	6	0	77	10	27
2017	Indeterminate (permanent)	21	40	16	15	6	1	0	63	21	609
2017	Term	37	41	9	5	5	3	0	80	11	37
2017	Casual	38	29	15	4	4	7	4	75	8	27
2017	Student	49	24	24	2	0	0	0	74	2	23

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	40	8	8	3	1	1	80	11	670
2020	Term	68	15	14	0	3	0	0	83	3	49
2020	Casual	47	25	13	6	0	9	0	79	7	22
2020	Student	65	18	6	6	0	6	0	88	6	17

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	36	11	10	4	1	1	74	15	665
2020	Term	70	10	13	3	4	0	0	80	7	49
2020	Casual	54	16	22	0	0	9	0	76	0	21
2020	Student	53	35	6	0	0	6	0	94	0	17

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	38	14	6	4	2	1	75	10	665
2020	Term	56	21	12	4	5	0	2	79	9	46
2020	Casual	56	23	13	0	0	9	0	86	0	22
2020	Student	29	29	24	12	0	6	0	63	13	17

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	32	10	4	2	2	2	82	7	669
2020	Term	72	13	9	2	3	0	2	87	5	49
2020	Casual	60	14	17	0	0	9	0	81	0	22
2020	Student	65	24	6	0	0	6	0	94	0	17

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	69	19	5	1	1	4	1	92	2	668
2020	Term	84	4	4	0	3	5	0	93	3	49
2020	Casual	58	16	9	0	0	17	0	90	0	22
2020	Student	88	0	6	0	0	6	0	94	0	17

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	33	9	6	2	3	0	83	8	671
2020	Term	52	21	19	3	3	0	2	75	5	48
2020	Casual	49	19	8	4	0	15	4	84	5	22
2020	Student	56	25	13	0	0	6	0	87	0	16

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	53	28	8	7	3	1	82	10	668
2020	Term	61	16	7	5	9	2	78	15	49
2020	Casual	64	17	9	4	6	0	81	10	22
2020	Student	75	25	0	0	0	0	100	0	16

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	29	8	9	4	1	0	80	13	671
2020	Term	70	11	8	9	3	0	0	81	11	49
2020	Casual	64	23	4	9	0	0	0	87	9	22
2020	Student	75	13	0	6	0	0	6	93	7	16

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	42	10	8	2	0	2	79	10	201

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	6	94	663
2020	Term	10	90	49
2020	Casual	9	91	22
2020	Student	18	82	17

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	667
2020	Term	8	92	49
2020	Casual	4	96	22
2020	Student	0	100	17
2019	Indeterminate (permanent)	15	85	718
2019	Term	9	91	75
2019	Casual	7	93	24
2019	Student	0	100	30
2017	Indeterminate (permanent)	14	86	606
2014	Indeterminate (permanent)	11	89	575

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	34	66	57

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	86	14	57
2019	Indeterminate (permanent)	89	11	105
2017	Indeterminate (permanent)	85	15	86
2014	Indeterminate (permanent)	79	21	63

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	35	9	13	2	2	2	75	15	48
2019	Indeterminate (permanent)	55	28	7	5	2	2	0	85	8	90
2017	Indeterminate (permanent)	61	29	4	4	1	0	0	90	6	72
2014	Indeterminate (permanent)	69	25	0	6	0	0	0	94	6	49

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	51	29	8	3	1	3	4	86	5	669
2020	Term	61	19	9	7	3	2	0	82	9	49
2020	Casual	47	26	14	0	0	13	0	84	0	22
2020	Student	59	35	0	0	0	0	6	100	0	17

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	55	19	1	68	32	672
2020	Term	29	51	18	2	63	37	49
2020	Casual	25	32	28	15	56	44	22
2020	Student	18	47	29	6	73	27	17

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	38	62	172
2020	Term	74	26	15

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	17	24	13	20	21	2	4	43	43	172
2020	Term	31	15	33	14	0	7	0	50	15	15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	7	14	18	24	33	1	3	22	59	173
2020	Term	31	24	25	20	0	0	0	55	20	15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	20	13	7	7	1	8	71	15	671
2020	Term	53	16	8	4	0	0	19	85	5	49
2020	Casual	41	8	8	0	4	8	30	80	6	22
2020	Student	59	12	6	6	0	0	18	86	7	17
2019	Indeterminate (permanent)	39	22	16	8	9	1	5	65	18	704
2019	Term	62	10	9	5	3	1	10	80	9	74
2019	Casual	41	10	7	4	6	7	25	75	14	26
2019	Student	73	7	3	0	3	3	10	92	4	30
2018	Indeterminate (permanent)	42	21	16	8	8	0	5	66	17	561
2018	Term	56	16	15	6	2	0	5	76	9	43
2018	Casual	66	11	4	6	0	4	10	89	7	26

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Privy Council Office by Question 105. What is your current employee status?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack