2020 Public Service Employee Survey Results for Privy Council Office by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 42 4 12 3 0 0 82 14 728
2020 Part-time 51 28 9 11 0 0 0 80 11 30

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 77 14 4 2 2 1 0 93 3 725
2020 Part-time 70 14 7 4 3 3 0 86 7 30
2017 Full-time 69 22 4 3 1 1 0 92 4 677
2017 Part-time 80 10 2 2 2 0 2 93 5 29
2014 Full-time 69 23 4 3 1 0 0 92 4 605
2014 Part-time 76 20 0 4 0 0 0 96 4 26

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 39 6 10 5 0 1 79 14 727
2020 Part-time 47 42 7 4 0 0 0 89 4 29
2019 Full-time 43 36 6 10 4 0 0 79 14 836
2019 Part-time 44 19 5 25 7 0 0 63 31 14
2017 Full-time 38 38 6 11 7 0 0 76 18 679
2017 Part-time 40 45 4 2 6 0 2 87 8 29
2014 Full-time 54 32 5 6 2 0 0 86 9 603
2014 Part-time 62 30 0 0 4 4 0 96 4 26

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 34 14 11 3 0 1 72 14 723
2020 Part-time 40 40 7 13 0 0 0 80 13 29
2019 Full-time 34 39 12 11 3 0 1 74 14 829
2019 Part-time 42 32 26 0 0 0 0 74 0 14
2017 Full-time 31 37 14 11 5 0 1 69 16 680
2017 Part-time 65 23 8 4 0 0 0 88 4 29
2014 Full-time 33 42 11 9 4 0 0 76 13 605
2014 Part-time 42 28 8 15 0 0 8 75 16 26

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 30 9 8 3 0 1 79 12 717
2020 Part-time 59 30 7 4 0 0 0 89 4 30
2019 Full-time 54 33 7 4 2 0 0 87 6 833
2019 Part-time 51 39 0 10 0 0 0 90 10 14
2017 Full-time 50 33 9 6 2 0 0 84 7 679
2017 Part-time 77 17 0 6 0 0 0 94 6 29
2014 Full-time 51 37 6 5 1 0 0 88 5 604
2014 Part-time 51 38 4 0 4 0 4 92 4 26

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 28 10 11 7 0 0 72 18 726
2020 Part-time 71 15 7 3 0 4 0 90 3 30
2019 Full-time 47 31 10 8 3 0 0 78 11 837
2019 Part-time 70 30 0 0 0 0 0 100 0 14
2017 Full-time 37 34 10 13 6 0 1 71 19 680
2017 Part-time 67 25 2 6 0 0 0 92 6 29
2014 Full-time 35 35 14 11 5 1 0 71 16 605
2014 Part-time 66 26 4 0 0 0 4 96 0 26

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 37 9 6 4 0 0 81 10 727
2020 Part-time 54 36 7 3 0 0 0 90 3 30
2019 Full-time 51 34 9 5 1 0 0 85 6 839
2019 Part-time 47 53 0 0 0 0 0 100 0 14
2017 Full-time 46 39 8 4 2 0 0 86 7 680
2017 Part-time 47 45 8 0 0 0 0 92 0 29
2014 Full-time 42 39 8 7 3 0 0 82 11 605
2014 Part-time 51 34 11 0 4 0 0 85 4 26

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 33 12 9 4 0 0 74 13 726
2020 Part-time 65 18 12 3 3 0 0 82 6 30
2019 Full-time 41 35 12 8 4 0 0 76 12 839
2019 Part-time 38 37 16 9 0 0 0 75 9 14
2017 Full-time 38 36 12 8 5 0 0 75 13 680
2017 Part-time 50 22 14 6 2 0 6 77 8 29
2014 Full-time 33 37 14 9 7 0 0 70 16 605
2014 Part-time 53 32 4 11 0 0 0 85 11 26

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 36 11 9 4 0 0 76 13 720
2020 Part-time 46 37 8 7 3 0 0 82 9 30
2019 Full-time 38 38 12 9 3 0 0 76 12 833
2019 Part-time 45 32 23 0 0 0 0 77 0 14
2017 Full-time 32 43 11 9 4 0 0 75 13 680
2017 Part-time 35 53 5 8 0 0 0 87 8 29

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 31 6 5 2 0 0 87 7 726
2020 Part-time 50 43 7 0 0 0 0 93 0 30
2019 Full-time 56 32 6 4 1 0 0 88 5 836
2019 Part-time 23 51 25 0 0 0 0 75 0 14
2017 Full-time 53 36 6 3 2 0 0 89 5 679
2017 Part-time 60 38 2 0 0 0 0 98 0 29
2014 Full-time 54 32 9 3 2 0 0 87 5 604
2014 Part-time 58 31 4 4 4 0 0 89 7 26

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 31 11 10 4 0 0 76 13 726
2020 Part-time 55 28 11 3 3 0 0 84 6 30
2019 Full-time 45 35 10 7 4 0 0 79 11 836
2019 Part-time 38 27 26 9 0 0 0 65 9 14
2017 Full-time 43 35 10 6 5 0 0 79 11 677
2017 Part-time 41 54 3 0 3 0 0 95 3 28

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 60 28 8 2 2 0 0 88 4 725
2020 Part-time 66 24 10 0 0 0 0 90 0 29
2019 Full-time 60 30 6 3 1 0 0 90 4 828
2019 Part-time 52 48 0 0 0 0 0 100 0 14
2017 Full-time 60 31 6 2 1 0 0 91 3 677
2017 Part-time 49 46 6 0 0 0 0 94 0 29
2014 Full-time 70 22 6 1 1 0 0 92 2 605
2014 Part-time 66 27 8 0 0 0 0 92 0 26

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 35 10 8 5 0 0 78 13 722
2020 Part-time 57 20 12 3 4 0 4 80 7 30
2019 Full-time 43 36 11 8 3 0 0 79 10 836
2019 Part-time 60 21 19 0 0 0 0 81 0 14
2017 Full-time 40 36 9 10 3 0 1 77 13 677
2017 Part-time 47 39 2 11 0 0 0 86 11 29
2014 Full-time 35 41 12 8 4 0 0 77 12 605
2014 Part-time 38 55 0 4 4 0 0 93 7 26

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 32 12 5 5 0 0 78 10 725
2020 Part-time 63 24 3 9 0 0 0 88 9 30
2019 Full-time 48 33 11 5 2 0 0 81 8 836
2019 Part-time 74 26 0 0 0 0 0 100 0 14
2017 Full-time 46 31 13 6 3 0 0 78 9 677
2017 Part-time 55 32 14 0 0 0 0 86 0 29
2014 Full-time 36 42 11 7 5 0 0 78 12 604
2014 Part-time 60 28 4 4 4 0 0 89 8 26

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 34 10 6 2 0 0 81 9 721
2020 Part-time 58 28 3 3 0 0 8 94 3 30
2019 Full-time 47 37 10 4 2 0 0 84 6 832
2019 Part-time 65 35 0 0 0 0 0 100 0 14
2017 Full-time 44 35 11 5 3 0 1 81 8 678
2017 Part-time 63 27 10 0 0 0 0 90 0 29
2014 Full-time 41 41 10 5 2 0 0 83 7 605
2014 Part-time 49 36 8 0 4 0 4 88 4 26

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 35 8 4 3 0 0 86 7 724
2020 Part-time 66 28 3 3 0 0 0 94 3 30
2019 Full-time 54 34 6 4 1 0 0 88 5 837
2019 Part-time 70 30 0 0 0 0 0 100 0 14
2017 Full-time 51 35 7 5 2 0 0 86 7 676
2017 Part-time 68 32 0 0 0 0 0 100 0 29
2014 Full-time 50 35 7 4 4 0 0 85 8 604
2014 Part-time 62 34 0 4 0 0 0 96 4 26

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 29 20 14 9 0 1 56 24 727
2020 Part-time 46 45 10 0 0 0 0 90 0 29
2019 Full-time 32 35 18 9 7 0 0 67 15 837
2019 Part-time 51 27 12 10 0 0 0 78 10 14
2017 Full-time 27 35 19 11 7 1 1 63 18 678
2017 Part-time 45 26 28 0 0 0 2 72 0 29
2014 Full-time 26 37 18 11 7 0 1 64 18 605
2014 Part-time 58 23 13 4 4 0 0 80 7 26

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 10 26 32 21 9 1 2 30 37 725
2020 Part-time 3 7 44 19 26 3 0 46 10 30
2019 Full-time 9 22 36 21 10 1 2 32 31 836
2019 Part-time 0 22 12 21 45 0 0 66 22 14
2017 Full-time 12 24 32 19 8 2 4 28 38 679
2017 Part-time 0 14 30 33 21 0 2 55 14 29
2014 Full-time 6 24 39 19 9 2 2 29 31 604
2014 Part-time 4 20 30 23 11 0 12 39 27 26

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 4 12 22 33 23 2 2 59 17 722
2020 Part-time 0 4 21 27 43 5 0 74 4 30
2019 Full-time 5 11 26 31 23 2 2 57 17 828
2019 Part-time 0 0 19 17 47 17 0 77 0 14
2017 Full-time 6 11 26 26 22 4 6 53 18 678
2017 Part-time 0 2 18 43 24 0 13 76 3 29
2014 Full-time 5 12 26 32 19 2 4 54 18 602
2014 Part-time 4 15 4 31 30 4 12 73 22 26

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 6 15 28 30 17 2 2 49 21 722
2020 Part-time 4 3 29 32 26 3 4 62 7 30
2019 Full-time 7 15 30 27 18 1 2 46 22 830
2019 Part-time 5 14 12 29 29 10 0 65 21 14
2017 Full-time 10 14 28 24 16 1 6 43 26 674
2017 Part-time 0 13 17 29 17 8 16 61 17 29
2014 Full-time 10 16 31 24 14 2 3 40 27 604
2014 Part-time 5 19 13 35 20 4 4 60 27 25

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 9 17 32 26 14 1 2 41 26 722
2020 Part-time 0 0 30 35 35 0 0 70 0 30
2019 Full-time 6 19 34 26 14 0 1 40 25 832
2019 Part-time 0 12 34 7 47 0 0 54 12 14
2017 Full-time 10 20 35 20 10 1 4 31 32 670
2017 Part-time 0 12 17 36 27 0 8 69 13 29
2014 Full-time 7 19 40 22 10 1 2 32 26 602
2014 Part-time 5 8 25 30 27 0 4 60 14 26

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 10 18 26 25 17 2 3 43 30 723
2020 Part-time 0 3 14 32 48 3 0 83 3 29
2019 Full-time 8 18 27 26 17 1 3 45 27 836
2019 Part-time 0 11 29 0 59 0 0 59 11 14
2017 Full-time 11 19 29 19 14 2 7 35 33 680
2017 Part-time 0 19 25 21 33 2 0 55 20 29
2014 Full-time 14 23 27 18 13 2 4 33 38 602
2014 Part-time 0 15 16 19 27 0 24 60 19 26

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 6 14 26 28 20 4 3 52 21 726
2020 Part-time 0 3 17 31 32 5 12 76 4 29
2019 Full-time 6 14 28 28 19 2 3 50 21 833
2019 Part-time 0 9 25 12 44 10 0 62 10 14
2017 Full-time 9 18 25 22 16 4 6 41 31 679
2017 Part-time 2 14 33 17 10 25 0 36 21 29
2014 Full-time 6 14 28 30 17 2 4 50 21 603
2014 Part-time 5 0 26 12 34 11 11 60 7 26

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 4 13 31 28 20 2 2 50 18 722
2020 Part-time 4 11 24 12 46 3 0 60 15 30
2019 Full-time 4 13 32 29 17 2 2 48 18 832
2019 Part-time 12 16 22 5 44 0 0 49 29 14
2017 Full-time 8 15 29 23 15 3 6 42 26 675
2017 Part-time 0 5 15 40 20 4 16 75 6 29
2014 Full-time 5 17 35 23 14 2 4 40 23 604
2014 Part-time 5 11 15 16 34 8 11 62 20 26

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 4 14 36 30 16 0 1 46 18 723
2020 Part-time 0 9 38 31 22 0 0 53 9 30
2019 Full-time 4 14 37 26 16 1 1 43 19 836
2019 Part-time 11 0 25 39 15 10 0 60 12 14
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 24 16 8 6 9 6 65 16 725
2020 Part-time 46 9 19 3 0 12 11 72 4 30
2019 Full-time 34 29 15 9 5 5 3 69 15 836
2019 Part-time 36 28 7 14 0 14 0 75 17 14
2017 Full-time 34 29 11 7 4 7 7 73 14 677
2017 Part-time 50 15 8 2 0 17 8 86 3 29
2014 Full-time 35 28 15 6 5 6 5 71 13 604
2014 Part-time 36 30 12 11 0 4 8 74 12 26

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 27 6 8 5 1 0 80 13 724
2020 Part-time 78 5 7 10 0 0 0 84 10 30
2019 Full-time 53 26 8 8 5 0 0 79 13 836
2019 Part-time 48 32 20 0 0 0 0 80 0 14
2017 Full-time 55 26 6 6 5 1 0 82 11 678
2017 Part-time 63 35 2 0 0 0 0 98 0 29
2014 Full-time 48 29 9 7 7 1 0 78 13 605
2014 Part-time 51 30 7 11 0 0 0 81 11 26

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 61 26 6 4 2 0 0 87 7 721
2020 Part-time 69 28 3 0 0 0 0 97 0 29
2019 Full-time 57 28 7 6 2 0 0 86 8 836
2019 Part-time 71 23 0 7 0 0 0 93 7 14
2017 Full-time 59 30 4 5 1 0 0 90 6 678
2017 Part-time 70 19 8 3 0 0 0 89 3 28
2014 Full-time 53 34 5 5 2 0 0 87 7 604
2014 Part-time 62 31 4 4 0 0 0 93 4 26

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 32 8 4 2 1 0 85 6 718
2020 Part-time 77 18 6 0 0 0 0 94 0 30
2019 Full-time 54 30 10 4 1 1 0 85 5 834
2019 Part-time 55 45 0 0 0 0 0 100 0 14

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 20 9 3 4 5 3 82 7 724
2020 Part-time 65 18 5 0 0 12 0 94 0 30
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 60 21 9 3 2 1 3 85 5 726
2020 Part-time 33 35 16 3 3 0 11 76 6 30
2019 Full-time 56 25 9 3 2 1 4 85 6 837
2019 Part-time 35 30 9 0 0 10 16 88 0 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 27 10 8 3 1 1 79 11 725
2020 Part-time 59 35 0 3 3 0 0 94 6 30
2019 Full-time 49 28 11 7 3 0 1 78 11 837
2019 Part-time 43 37 0 20 0 0 0 80 20 14
2017 Full-time 48 31 8 7 4 1 1 80 12 679
2017 Part-time 61 25 8 6 0 0 0 86 6 29
2014 Full-time 42 37 9 8 3 1 0 79 12 605
2014 Part-time 62 27 8 4 0 0 0 89 4 26

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 21 12 4 4 2 1 79 8 725
2020 Part-time 63 18 7 0 6 0 7 87 6 30

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 24 9 6 4 0 1 81 10 727
2020 Part-time 61 24 8 4 3 0 0 85 7 30
2019 Full-time 51 29 9 6 4 0 1 81 10 834
2019 Part-time 57 32 10 0 0 0 0 90 0 14
2017 Full-time 51 28 8 9 4 0 0 80 12 678
2017 Part-time 70 16 6 8 0 0 0 86 8 29
2014 Full-time 45 33 8 9 4 0 1 79 13 605
2014 Part-time 62 27 0 8 4 0 0 89 11 26

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 36 64 727
2020 Part-time 51 49 30

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 17 6 3 2 4 12 87 6 726
2020 Part-time 67 10 6 3 0 4 10 90 3 29

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 61 23 7 5 2 0 1 85 7 726
2020 Part-time 82 12 3 0 3 0 0 94 3 30
2019 Full-time 58 25 8 5 2 0 0 84 8 837
2019 Part-time 43 51 6 0 0 0 0 94 0 14
2017 Full-time 57 24 8 6 4 0 0 82 10 677
2017 Part-time 85 12 2 0 0 0 0 98 0 29
2014 Full-time 52 28 8 7 4 1 0 81 10 603
2014 Part-time 69 19 4 4 4 0 0 89 8 26
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 25 10 5 4 5 1 80 9 726
2020 Part-time 72 11 6 3 0 8 0 91 3 30
2019 Full-time 45 32 10 5 3 4 0 81 9 830
2019 Part-time 56 38 0 0 0 5 0 100 0 14
2017 Full-time 43 35 8 5 3 7 0 84 8 679
2017 Part-time 59 13 6 2 0 20 0 90 3 28
2014 Full-time 40 35 10 5 3 6 0 80 9 604
2014 Part-time 63 26 7 4 0 0 0 89 4 26

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 27 11 7 4 1 0 77 12 724
2020 Part-time 77 15 3 3 3 0 0 92 6 30
2019 Full-time 46 33 10 4 3 2 0 82 7 829
2019 Part-time 56 27 10 7 0 0 0 83 7 14
2017 Full-time 43 34 11 6 3 2 0 80 9 678
2017 Part-time 59 23 0 2 6 10 0 91 9 29
2014 Full-time 42 34 12 5 4 2 0 78 9 604
2014 Part-time 70 19 4 7 0 0 0 89 7 26

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 32 14 9 5 4 0 71 14 724
2020 Part-time 62 27 3 3 3 3 0 91 6 30
2019 Full-time 35 36 14 8 3 4 0 74 12 828
2019 Part-time 44 39 7 0 0 10 0 92 0 14
2017 Full-time 33 38 13 8 3 4 1 75 12 677
2017 Part-time 41 40 6 5 6 2 0 84 11 29
2014 Full-time 33 37 14 9 3 4 0 73 12 604
2014 Part-time 51 34 4 11 0 0 0 85 11 26

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 35 14 11 5 1 0 70 17 724
2020 Part-time 63 22 0 5 7 3 0 87 13 30
2019 Full-time 28 38 13 12 6 2 0 68 18 831
2019 Part-time 41 40 7 12 0 0 0 81 12 14
2017 Full-time 27 38 13 13 6 3 0 67 20 678
2017 Part-time 49 32 0 2 8 8 0 89 11 29
2014 Full-time 24 40 15 13 5 2 0 66 19 603
2014 Part-time 46 34 8 11 0 0 0 81 11 26

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 30 18 7 2 2 0 71 10 728
2020 Part-time 61 15 5 8 3 8 0 82 12 30
2019 Full-time 45 26 16 6 3 4 0 74 10 838
2019 Part-time 47 37 7 9 0 0 0 84 9 14
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 37 14 7 3 2 0 75 10 723
2020 Part-time 57 27 14 0 0 0 3 86 0 29
2019 Full-time 35 41 11 7 3 2 0 78 10 839
2019 Part-time 47 53 0 0 0 0 0 100 0 14
2017 Full-time 37 42 12 6 2 2 0 80 8 679
2017 Part-time 48 37 2 8 0 4 0 89 8 29
2014 Full-time 37 41 13 5 2 2 0 80 7 604
2014 Part-time 54 35 4 8 0 0 0 89 8 26

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 36 16 11 5 4 0 67 16 724
2020 Part-time 59 27 3 0 3 8 0 94 3 30
2019 Full-time 27 39 16 10 3 4 0 69 14 834
2019 Part-time 38 38 17 7 0 0 0 76 7 14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 30 14 10 5 4 1 70 15 721
2020 Part-time 43 38 14 3 0 0 3 83 3 30
2019 Full-time 35 33 14 9 5 4 1 71 14 837
2019 Part-time 29 36 20 9 0 5 0 69 9 14
2017 Full-time 42 32 11 7 3 5 1 78 11 679
2017 Part-time 32 44 11 2 2 6 2 83 5 29
2014 Full-time 43 35 7 8 4 2 2 81 12 605
2014 Part-time 58 23 15 4 0 0 0 81 4 26

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 31 16 6 2 3 0 74 9 724
2020 Part-time 67 27 5 0 0 0 0 95 0 30
2019 Full-time 37 37 15 5 3 3 0 76 9 838
2019 Part-time 44 35 7 9 0 5 0 83 9 14

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 17 22 10 9 12 5 52 22 724
2020 Part-time 46 19 11 4 3 18 0 79 8 30
2019 Full-time 23 20 21 11 9 12 5 52 24 834
2019 Part-time 20 39 19 12 0 9 0 65 14 14
2017 Full-time 20 19 19 11 10 16 5 50 27 679
2017 Part-time 23 16 9 7 2 19 24 68 16 29
2014 Full-time 15 19 19 14 12 14 7 43 33 605
2014 Part-time 24 27 19 15 0 4 12 60 17 26

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 30 16 9 6 5 1 67 16 726
2020 Part-time 50 24 7 7 3 7 3 82 11 30
2019 Full-time 30 34 15 9 8 3 1 66 18 836
2019 Part-time 29 49 14 7 0 0 0 79 7 14
2017 Full-time 30 34 12 11 7 6 0 69 19 680
2017 Part-time 45 12 10 2 2 20 8 79 7 29
2014 Full-time 31 36 11 10 8 4 1 70 19 602
2014 Part-time 38 24 7 7 4 7 12 77 14 26

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 25 15 16 12 4 1 54 30 726
2020 Part-time 47 15 3 7 13 0 15 74 23 29
2019 Full-time 23 25 16 15 15 3 3 51 32 836
2019 Part-time 20 25 19 11 13 5 7 51 27 14
2017 Full-time 25 25 14 16 12 4 4 54 31 678
2017 Part-time 40 16 13 7 5 4 15 69 14 29
2014 Full-time 18 22 15 18 20 4 4 43 42 605
2014 Part-time 27 8 15 15 11 4 20 45 35 26

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 22 12 8 3 0 3 75 12 728
2020 Part-time 57 22 7 4 0 0 11 88 5 30
2019 Full-time 53 24 13 4 2 0 3 79 7 838
2019 Part-time 52 22 11 0 0 0 16 87 0 14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 21 13 5 2 1 3 79 7 726
2020 Part-time 63 16 7 5 0 0 8 87 6 30
2019 Full-time 55 23 10 4 3 1 4 82 7 837
2019 Part-time 45 20 9 10 0 0 16 77 12 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 79 7 4 2 2 3 4 93 4 722
2020 Part-time 84 0 6 0 0 0 10 94 0 29
2019 Full-time 79 8 4 2 1 3 3 92 4 836
2019 Part-time 68 7 0 0 0 0 25 100 0 14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 78 9 4 0 0 1 7 95 1 722
2020 Part-time 80 6 3 0 0 0 11 96 0 27
2019 Full-time 83 6 1 0 0 2 8 98 0 829
2019 Part-time 66 0 0 0 0 9 25 100 0 14

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 44 11 8 4 2 0 77 11 727
2020 Part-time 44 39 11 0 0 5 0 88 0 30
2019 Full-time 32 44 13 4 2 3 0 79 7 837
2019 Part-time 58 42 0 0 0 0 0 100 0 12
2017 Full-time 33 38 14 6 3 4 1 75 10 679
2017 Part-time 54 29 5 6 0 7 0 89 6 29

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 34 9 5 3 3 0 82 8 722
2020 Part-time 63 31 6 0 0 0 0 94 0 30
2019 Full-time 45 38 10 3 2 2 0 84 5 831
2019 Part-time 59 28 13 0 0 0 0 87 0 14
2017 Full-time 45 39 9 3 1 3 0 86 5 680
2017 Part-time 57 34 5 0 0 4 0 95 0 29
2014 Full-time 47 35 10 3 2 2 0 84 5 605
2014 Part-time 57 23 11 0 0 8 0 88 0 26

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 31 10 6 3 6 1 81 9 724
2020 Part-time 58 30 3 0 0 10 0 97 0 29
2019 Full-time 46 33 11 4 2 4 0 83 6 834
2019 Part-time 59 18 17 0 6 0 0 77 6 14
2017 Full-time 42 34 12 3 3 6 0 81 6 678
2017 Part-time 49 18 13 5 6 10 0 74 12 29
2014 Full-time 43 32 13 4 2 5 1 80 6 605
2014 Part-time 50 38 4 0 0 8 0 96 0 26

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 29 14 6 3 9 0 75 9 726
2020 Part-time 48 22 16 0 0 13 0 81 0 30

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 25 11 4 3 5 3 81 7 722
2020 Part-time 65 21 8 0 0 5 0 91 0 30

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 59 29 6 4 1 1 0 88 6 725
2020 Part-time 85 15 0 0 0 0 0 100 0 30
2019 Full-time 59 31 6 3 1 0 0 90 4 838
2019 Part-time 71 22 0 7 0 0 0 93 7 14
2017 Full-time 57 33 4 4 1 1 0 91 5 677
2017 Part-time 85 10 0 2 0 2 0 98 2 29
2014 Full-time 59 28 7 3 2 1 0 88 5 605
2014 Part-time 65 23 7 4 0 0 0 89 4 26

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 27 12 6 2 1 0 79 9 719
2020 Part-time 80 15 6 0 0 0 0 94 0 30
2019 Full-time 51 31 11 4 2 0 0 83 7 833
2019 Part-time 38 54 8 0 0 0 0 92 0 13
2017 Full-time 48 28 14 6 2 1 0 77 9 678
2017 Part-time 73 23 2 0 0 2 0 98 0 29
2014 Full-time 44 35 12 5 3 1 0 80 8 605
2014 Part-time 77 12 11 0 0 0 0 89 0 26

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 29 11 6 2 1 0 81 8 717
2020 Part-time 80 15 3 3 0 0 0 94 3 30
2019 Full-time 51 33 9 5 2 0 0 84 7 832
2019 Part-time 44 49 7 0 0 0 0 93 0 14
2017 Full-time 50 32 11 5 2 0 0 82 7 676
2017 Part-time 75 15 11 0 0 0 0 89 0 28
2014 Full-time 49 32 12 5 3 0 0 80 8 605
2014 Part-time 72 25 0 4 0 0 0 96 4 25

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 23 13 10 3 3 0 72 14 725
2020 Part-time 63 12 7 3 3 8 4 86 6 30
2019 Full-time 48 24 14 8 4 2 1 74 11 837
2019 Part-time 35 7 43 0 9 0 7 44 10 14
2017 Full-time 42 22 15 11 5 4 1 68 16 678
2017 Part-time 40 18 19 2 6 2 13 68 9 29
2014 Full-time 41 22 18 10 5 3 1 65 16 604
2014 Part-time 73 4 11 0 8 4 0 81 8 26
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Full-time 36 30 34 728
2020 Part-time 38 14 49 30
2019 Full-time 41 26 33 838
2019 Part-time 33 18 49 14
2017 Full-time 44 26 29 680
2017 Part-time 37 23 41 29
2014 Full-time 43 26 31 605
2014 Part-time 46 27 27 26

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Full-time 5 20 56 4 3 12 271
2020 Part-time 7 7 14 0 71 0 12
2017 Full-time 8 19 52 4 10 6 304
2017 Part-time 6 6 15 0 72 0 10
2014 Full-time 10 18 59 6 9999 8 261
2014 Part-time 32 8 17 8 9999 35 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 11 89 835
2019 Part-time 0 100 14

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 50 50 90

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 54 46 90

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 7 93 90

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 8 92 90

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 46 54 89

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 36 64 89

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 46 54 89

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 43 57 89

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 32 68 89

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 47 53 89

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 20 80 89

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 11 89 89

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 6 94 89

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 39 61 89

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 41 59 89

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 14 86 89

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 52 48 89

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 20 80 89

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 16 84 89

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 12 88 89

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 13 87 89

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 6 94 89

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 38 62 89

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 19 12 14 5 4 36 10 58 16 727
2020 Part-time 35 6 7 0 0 43 10 86 0 30
2019 Full-time 21 17 15 8 3 25 10 58 18 836
2019 Part-time 29 5 7 12 0 37 9 65 23 14
2017 Full-time 18 16 13 3 3 34 13 63 11 679
2017 Part-time 31 13 8 2 0 39 6 81 4 29
2014 Full-time 17 16 15 4 3 34 11 60 13 605
2014 Part-time 30 19 11 4 0 16 21 77 6 26

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 24 15 5 3 13 1 73 10 727
2020 Part-time 57 16 3 0 0 24 0 96 0 30
2019 Full-time 39 27 15 6 2 10 1 74 9 835
2019 Part-time 40 16 19 9 0 16 0 67 11 14
2017 Full-time 32 30 14 4 3 15 2 75 8 677
2017 Part-time 39 14 13 2 6 20 6 72 11 29
2014 Full-time 27 31 14 4 3 17 3 73 9 605
2014 Part-time 41 25 11 7 0 8 8 78 9 26
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 6 94 837
2019 Part-time 0 100 14

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 27 73 53

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 74 26 53

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 53

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 19 81 53

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 32 68 52

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 23 77 52

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 16 84 52

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 41 59 52

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 35 65 52

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 52

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 18 82 52

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 34 66 51

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 12 88 51

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 51

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 10 90 51

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 55 45 51

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 21 13 14 3 2 39 8 64 10 726
2020 Part-time 35 6 7 0 0 42 11 86 0 30
2019 Full-time 23 14 16 3 2 31 10 63 9 833
2019 Part-time 29 5 7 7 0 52 0 72 14 14
2017 Full-time 17 15 12 2 1 41 12 69 6 677
2017 Part-time 18 12 2 0 0 48 19 93 0 29
2014 Full-time 16 12 17 1 2 40 12 57 7 605
2014 Part-time 30 15 14 0 0 15 25 76 0 26

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 25 15 4 2 15 1 75 7 726
2020 Part-time 61 16 7 0 0 16 0 92 0 30
2019 Full-time 39 27 14 4 2 13 1 77 7 834
2019 Part-time 50 18 7 9 0 16 0 81 11 14
2017 Full-time 33 29 13 2 1 18 2 79 4 673
2017 Part-time 39 19 5 6 0 20 11 85 8 29
2014 Full-time 32 25 16 1 2 20 4 75 4 605
2014 Part-time 44 12 18 0 0 4 21 75 0 26
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 27 20 11 12 0 1 57 22 727
2020 Part-time 54 30 10 0 7 0 0 84 7 30

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 31 16 6 5 0 0 73 11 721
2020 Part-time 65 19 7 3 7 0 0 84 10 30
2019 Full-time 28 31 21 10 9 0 1 60 19 838
2019 Part-time 24 18 14 29 15 0 0 42 44 14
2017 Full-time 28 28 20 10 10 1 3 58 21 678
2017 Part-time 10 35 19 12 19 0 4 48 32 29

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 20 23 26 18 12 0 1 43 31 727
2020 Part-time 41 30 26 4 0 0 0 70 4 30
2019 Full-time 19 33 26 13 8 0 1 52 21 836
2019 Part-time 20 41 27 12 0 0 0 61 12 14
2017 Full-time 16 25 30 17 11 0 1 41 28 680
2017 Part-time 28 25 34 13 0 0 0 54 13 29

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 27 23 14 8 0 1 54 23 726
2020 Part-time 54 27 16 0 0 0 3 83 0 30
2019 Full-time 24 34 23 12 6 0 1 59 18 832
2019 Part-time 38 23 39 0 0 0 0 61 0 14
2017 Full-time 20 25 28 14 10 0 2 47 24 676
2017 Part-time 39 50 4 7 0 0 0 89 7 29

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 25 22 14 10 1 1 52 25 723
2020 Part-time 51 25 15 3 3 0 3 79 6 30
2019 Full-time 26 30 22 13 8 1 1 57 21 836
2019 Part-time 36 26 20 18 0 0 0 62 18 14
2017 Full-time 23 23 23 18 11 0 2 47 30 678
2017 Part-time 30 28 27 10 2 2 0 60 13 29

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 24 18 14 10 0 2 58 24 724
2020 Part-time 59 27 8 0 3 0 3 89 3 30
2019 Full-time 39 29 15 9 6 0 2 69 15 834
2019 Part-time 61 17 22 0 0 0 0 78 0 13
2017 Full-time 30 25 21 10 8 1 5 59 19 679
2017 Part-time 47 34 4 2 2 0 10 90 5 29

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 24 26 22 15 12 0 0 51 27 726
2020 Part-time 54 19 11 12 4 0 0 73 16 30
2019 Full-time 29 31 19 12 8 0 1 61 20 836
2019 Part-time 50 24 27 0 0 0 0 73 0 14
2017 Full-time 24 26 26 14 8 0 1 51 23 679
2017 Part-time 30 38 21 10 0 0 0 68 10 29

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 18 18 9 10 0 9 58 22 726
2020 Part-time 54 12 11 4 3 0 16 79 8 30

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 31 16 8 3 0 2 73 11 724
2020 Part-time 73 18 3 3 0 0 4 94 3 30
2019 Full-time 33 36 20 7 3 0 1 70 10 834
2019 Part-time 76 18 6 0 0 0 0 94 0 14
2017 Full-time 35 33 18 7 4 0 2 69 12 678
2017 Part-time 54 39 4 0 0 0 2 95 0 29

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 32 21 13 5 1 1 61 18 724
2020 Part-time 51 41 6 3 0 0 0 92 3 30
2019 Full-time 28 35 22 11 4 0 1 64 14 834
2019 Part-time 59 19 5 16 0 0 0 79 16 14
2017 Full-time 24 34 22 12 6 0 1 59 19 678
2017 Part-time 62 25 10 2 0 0 0 87 2 29

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 29 17 10 5 0 1 67 15 719
2020 Part-time 62 18 15 3 3 0 0 80 5 30
2019 Full-time 34 31 20 10 4 0 1 66 14 835
2019 Part-time 54 25 16 6 0 0 0 78 6 14
2017 Full-time 34 32 19 8 5 1 2 68 13 679
2017 Part-time 41 44 13 2 0 0 0 85 2 29

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 24 12 7 4 1 1 76 11 722
2020 Part-time 78 17 0 0 6 0 0 94 6 29
2019 Full-time 50 26 13 6 4 0 1 77 10 835
2019 Part-time 52 32 16 0 0 0 0 84 0 14

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 29 19 11 5 0 1 65 16 725
2020 Part-time 44 34 9 7 7 0 0 77 14 30

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 33 17 8 4 0 1 70 12 725
2020 Part-time 61 27 3 7 3 0 0 88 10 30
2019 Full-time 41 33 16 6 2 0 1 75 9 835
2019 Part-time 39 54 6 0 0 0 0 94 0 13
2017 Full-time 39 33 17 6 3 1 2 74 9 677
2017 Part-time 36 42 16 5 0 2 0 79 5 29

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 28 12 5 2 0 1 81 7 719
2020 Part-time 58 32 3 3 4 0 0 90 7 30
2019 Full-time 56 24 11 5 3 0 1 82 7 832
2019 Part-time 65 18 17 0 0 0 0 83 0 14
2017 Full-time 54 22 13 5 3 0 3 79 8 675
2017 Part-time 67 15 2 0 6 0 10 91 6 29

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 33 18 7 2 0 1 73 9 723
2020 Part-time 54 19 13 11 3 0 0 73 14 30

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 74 13 6 1 1 0 5 92 2 723
2020 Part-time 92 6 0 3 0 0 0 97 3 30
2019 Full-time 77 11 4 1 1 0 5 94 2 830
2019 Part-time 86 7 7 0 0 0 0 93 0 14
2017 Full-time 77 9 3 3 1 1 5 91 5 678
2017 Part-time 84 0 6 0 0 2 8 94 0 29

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 82 7 4 2 1 1 3 93 4 722
2020 Part-time 97 0 0 3 0 0 0 97 3 30
2019 Full-time 74 11 6 3 2 1 3 88 5 833
2019 Part-time 93 7 0 0 0 0 0 100 0 14
2017 Full-time 63 22 8 3 1 0 3 89 3 678
2017 Part-time 82 10 8 0 0 0 0 92 0 29

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 74 16 6 2 1 0 1 91 3 720
2020 Part-time 94 6 0 0 0 0 0 100 0 30
2019 Full-time 59 26 9 3 2 0 1 86 5 829
2019 Part-time 73 14 12 0 0 0 0 88 0 14
2017 Full-time 67 15 7 5 3 0 3 84 8 679
2017 Part-time 84 11 2 2 0 0 0 95 2 29

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 72 15 7 3 3 0 1 87 6 725
2020 Part-time 92 5 0 3 0 0 0 97 3 29
2019 Full-time 64 18 8 4 4 0 1 84 8 828
2019 Part-time 73 16 6 5 0 0 0 89 5 14
2017 Full-time 57 11 4 1 1 0 26 92 3 680
2017 Part-time 73 0 2 0 0 0 25 97 0 29

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 67 8 3 2 0 0 20 94 2 726
2020 Part-time 85 0 0 0 0 0 15 100 0 30
2019 Full-time 60 11 4 1 0 0 23 92 2 825
2019 Part-time 72 0 0 0 0 0 28 100 0 14
2017 Full-time 71 15 6 2 0 0 6 91 2 676
2017 Part-time 77 9 8 0 0 0 6 92 0 29

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 74 15 6 1 1 0 3 92 2 728
2020 Part-time 90 7 3 0 0 0 0 97 0 30
2019 Full-time 71 17 6 1 1 0 4 91 2 828
2019 Part-time 72 7 7 5 0 0 9 87 6 14
2017 Full-time 73 10 6 3 2 1 5 88 5 680
2017 Part-time 49 12 22 3 0 6 9 72 3 29

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 74 12 4 3 3 1 3 89 7 725
2020 Part-time 58 12 10 11 7 0 3 72 18 30
2019 Full-time 74 10 6 4 4 0 2 86 8 830
2019 Part-time 64 10 26 0 0 0 0 74 0 13
2017 Full-time 57 25 10 4 1 1 3 85 5 678
2017 Part-time 62 20 10 3 0 0 4 86 3 29

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 27 14 4 1 1 1 81 6 726
2020 Part-time 69 28 3 0 0 0 0 97 0 30
2019 Full-time 58 25 10 3 2 0 2 85 5 832
2019 Part-time 46 32 21 0 0 0 0 79 0 14

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 40 20 6 3 1 0 71 9 725
2020 Part-time 42 47 11 0 0 0 0 89 0 30

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 13 30 36 16 5 0 0 43 21 724
2020 Part-time 39 23 30 8 0 0 0 62 8 30
2019 Full-time 16 35 35 11 3 0 0 51 13 837
2019 Part-time 21 41 32 5 0 0 0 62 5 14
2017 Full-time 12 29 37 15 6 0 1 41 21 678
2017 Part-time 19 51 24 7 0 0 0 69 7 29

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 21 40 20 7 0 0 27 33 726
2020 Part-time 3 9 30 34 24 0 0 58 12 30
2019 Full-time 6 20 41 24 9 0 0 34 26 833
2019 Part-time 6 14 23 48 10 0 0 58 19 13
2017 Full-time 5 23 40 22 8 0 1 31 29 678
2017 Part-time 2 10 28 30 29 0 0 59 13 29

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 35 12 6 3 2 0 78 9 724
2020 Part-time 51 34 10 3 0 3 0 87 3 30
2019 Full-time 41 37 13 5 2 2 0 80 7 838
2019 Part-time 50 28 13 0 9 0 0 78 9 14
2017 Full-time 32 44 12 5 4 3 0 79 9 678
2017 Part-time 22 42 24 8 0 4 0 67 8 29

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 31 12 10 4 3 0 73 14 724
2020 Part-time 64 11 18 5 0 0 3 76 6 30

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 26 11 12 6 2 0 71 18 727
2020 Part-time 58 24 10 8 0 0 0 82 8 30

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 23 12 4 3 3 1 80 8 720
2020 Part-time 69 13 9 3 0 3 3 87 3 30

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 31 13 9 5 1 0 72 15 727
2020 Part-time 59 18 14 0 0 7 3 85 0 30
2019 Full-time 33 36 16 9 4 2 0 70 13 839
2019 Part-time 29 24 31 7 9 0 0 54 16 14
2017 Full-time 25 38 15 14 5 1 0 64 20 678
2017 Part-time 33 36 24 2 2 2 0 71 5 29

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 38 9 7 3 1 1 81 10 726
2020 Part-time 61 13 9 10 0 7 0 80 10 30

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 34 11 9 4 1 1 75 14 720
2020 Part-time 57 21 9 3 3 7 0 84 6 30

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 36 13 6 4 2 1 76 10 718
2020 Part-time 38 24 24 7 0 7 0 67 7 30

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 30 10 4 2 2 2 83 7 725
2020 Part-time 63 12 15 0 3 7 0 81 3 30

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 71 18 5 1 1 4 1 93 2 724
2020 Part-time 73 3 7 0 0 18 0 92 0 30

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 32 10 6 2 3 0 82 8 725
2020 Part-time 54 26 8 3 0 7 3 88 3 30

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 27 7 6 4 1 0 82 10 723
2020 Part-time 72 17 5 6 0 0 0 89 6 30

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 28 7 9 4 1 0 80 12 726
2020 Part-time 73 11 6 7 0 0 4 87 7 30

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 45 11 11 4 2 1 73 15 201
2019 Full-time 35 43 10 8 2 0 2 79 10 201

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 94 6 201

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 21 32 18 16 12 1 1 54 28 190
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 6 94 719
2020 Part-time 20 80 30

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 8 92 723
2020 Part-time 6 94 30
2019 Full-time 14 86 835
2019 Part-time 0 100 13
2017 Full-time 13 87 676
2014 Full-time 11 89 600

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 89 11 114
2017 Full-time 86 14 90
2014 Full-time 79 21 64

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Full-time 55 29 7 5 2 2 0 86 7 98
2017 Full-time 59 31 5 4 1 0 0 90 5 76
2014 Full-time 72 23 0 6 0 0 0 94 6 50

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 29 9 4 1 2 4 86 5 725
2020 Part-time 62 24 3 0 0 8 3 97 0 30
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 25 54 19 2 68 32 728
2020 Part-time 29 41 26 4 59 41 30

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 43 57 186
2020 Part-time 39 61 10

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 19 23 14 19 19 2 4 44 40 186
2020 Part-time 28 10 19 9 24 0 10 42 36 10

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 10 16 18 22 30 1 2 27 54 187
2020 Part-time 19 10 29 9 24 0 9 32 36 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 20 12 6 6 1 9 72 14 727
2020 Part-time 54 9 10 7 0 3 17 79 9 30
2019 Full-time 43 20 14 7 8 1 6 68 17 821
2019 Part-time 52 23 6 12 0 0 7 81 13 14
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