2020 Public Service Employee Survey Results for Canadian Grain Commission by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 52 3 9 0 0 0 88 9 97
2020 Non-visible minority 29 43 6 19 3 0 0 72 22 256

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 80 16 2 0 1 0 1 97 1 97
2020 Non-visible minority 74 17 5 2 1 0 2 93 2 254
2017 Visible minority 80 17 0 1 0 0 1 98 2 75
2017 Non-visible minority 81 13 2 1 0 0 1 96 1 256
2014 Visible minority 72 23 2 0 0 2 2 98 0 48
2014 Non-visible minority 80 12 4 1 1 0 2 94 2 234

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 46 12 7 0 0 0 81 7 96
2020 Non-visible minority 36 40 10 11 3 0 0 76 14 255
2019 Visible minority 39 39 9 11 3 0 0 77 13 105
2019 Non-visible minority 41 37 7 11 4 0 0 78 15 257
2017 Visible minority 40 41 8 10 1 0 0 80 12 75
2017 Non-visible minority 40 38 6 10 7 0 0 78 17 256
2014 Visible minority 31 37 17 15 0 0 0 68 15 48
2014 Non-visible minority 46 36 7 6 4 0 0 83 10 233

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 44 41 8 5 0 0 2 86 5 95
2020 Non-visible minority 43 41 8 5 2 0 0 85 7 255
2019 Visible minority 41 42 6 9 3 0 0 82 12 105
2019 Non-visible minority 36 48 5 9 2 0 0 84 11 257
2018 Visible minority 44 40 3 7 4 0 1 85 11 69
2018 Non-visible minority 42 42 5 9 1 0 1 85 10 242
2017 Visible minority 45 40 9 3 3 0 0 85 5 75
2017 Non-visible minority 49 37 5 7 1 0 0 86 8 256
2014 Visible minority 28 52 6 13 2 0 0 80 14 48
2014 Non-visible minority 40 40 12 7 1 0 0 80 8 234

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 38 7 7 0 0 0 85 7 96
2020 Non-visible minority 48 38 4 8 3 0 0 86 11 255
2019 Visible minority 47 39 8 6 0 0 0 86 6 105
2019 Non-visible minority 54 36 4 4 1 0 0 90 5 256
2017 Visible minority 50 37 5 8 0 0 0 87 8 75
2017 Non-visible minority 66 29 3 1 1 0 0 95 1 254
2014 Visible minority 45 38 9 7 0 0 0 84 7 48
2014 Non-visible minority 60 33 4 2 1 0 0 93 3 234

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 29 18 9 3 0 0 71 12 96
2020 Non-visible minority 46 31 11 8 3 0 0 78 11 256
2019 Visible minority 40 31 19 6 5 0 0 70 11 104
2019 Non-visible minority 39 37 11 9 3 0 0 77 12 257
2018 Visible minority 39 37 17 4 3 0 0 75 7 69
2018 Non-visible minority 43 32 12 9 4 0 0 75 13 242
2017 Visible minority 40 31 18 11 1 0 0 70 12 75
2017 Non-visible minority 53 28 8 6 4 0 0 81 10 256
2014 Visible minority 25 42 13 14 7 0 0 66 20 48
2014 Non-visible minority 40 37 7 9 6 0 0 77 15 234

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 39 7 4 0 0 0 89 4 96
2020 Non-visible minority 42 43 7 5 2 0 0 85 8 255
2019 Visible minority 40 41 11 5 3 0 0 81 8 105
2019 Non-visible minority 36 45 11 6 3 0 0 81 8 258
2018 Visible minority 45 39 12 3 1 0 0 84 4 69
2018 Non-visible minority 34 49 9 5 2 0 0 83 7 240
2017 Visible minority 48 39 11 1 1 0 0 87 3 75
2017 Non-visible minority 42 44 7 6 1 0 0 86 7 256
2014 Visible minority 28 53 15 2 2 0 0 81 4 48
2014 Non-visible minority 32 51 11 3 3 0 0 84 6 234

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 39 20 6 2 0 0 71 8 96
2020 Non-visible minority 36 37 12 10 5 0 0 73 15 256
2019 Visible minority 27 33 21 15 4 1 0 61 18 104
2019 Non-visible minority 30 38 15 11 5 0 0 69 16 257
2018 Visible minority 30 35 20 9 6 0 0 65 14 69
2018 Non-visible minority 29 39 17 11 4 0 0 68 15 241
2017 Visible minority 33 39 17 11 0 0 0 72 11 75
2017 Non-visible minority 31 42 10 11 5 1 1 74 16 256
2014 Visible minority 26 37 23 8 7 0 0 62 14 48
2014 Non-visible minority 25 44 17 9 5 0 0 69 14 234

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 42 6 4 0 0 0 90 4 96
2020 Non-visible minority 39 41 10 8 1 0 0 80 9 255
2019 Visible minority 43 39 8 7 3 0 0 81 10 104
2019 Non-visible minority 36 43 7 11 2 0 0 79 14 256
2018 Visible minority 51 27 11 8 3 0 0 78 11 69
2018 Non-visible minority 34 46 10 9 2 0 0 79 11 242
2017 Visible minority 52 32 12 3 1 0 0 84 4 75
2017 Non-visible minority 40 38 10 9 3 0 0 78 12 255

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 63 30 3 2 1 0 0 93 3 93
2020 Non-visible minority 56 33 6 4 0 0 0 90 4 255
2019 Visible minority 50 41 4 3 2 0 0 91 5 104
2019 Non-visible minority 52 38 6 2 1 0 0 91 3 256
2018 Visible minority 59 34 5 2 0 0 0 93 2 69
2018 Non-visible minority 47 43 6 3 1 0 0 90 3 239
2017 Visible minority 60 35 4 1 0 0 0 95 1 75
2017 Non-visible minority 58 33 6 3 1 0 0 90 4 256
2014 Visible minority 52 38 4 6 0 0 0 90 6 48
2014 Non-visible minority 50 39 8 2 1 0 0 89 3 234

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 44 10 3 2 0 0 84 5 96
2020 Non-visible minority 39 37 13 7 5 0 0 75 12 256
2019 Visible minority 38 35 16 7 5 0 0 73 12 103
2019 Non-visible minority 34 41 11 8 6 0 0 75 14 256
2018 Visible minority 43 33 12 8 3 0 0 77 11 69
2018 Non-visible minority 32 45 9 10 3 0 0 77 14 240
2017 Visible minority 41 39 9 7 4 0 0 80 11 75
2017 Non-visible minority 39 37 7 10 6 0 1 77 17 256

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 57 35 7 1 0 0 0 92 1 96
2020 Non-visible minority 57 34 6 2 0 0 0 92 2 253
2019 Visible minority 56 32 11 0 1 0 0 88 1 103
2019 Non-visible minority 58 33 7 3 0 0 0 90 3 253
2018 Visible minority 59 35 5 1 0 0 0 94 1 68
2018 Non-visible minority 54 36 8 1 1 0 0 90 2 236
2017 Visible minority 67 24 4 3 1 0 0 92 4 75
2017 Non-visible minority 69 23 6 2 0 0 0 92 2 256
2014 Visible minority 53 35 9 2 2 0 0 88 4 48
2014 Non-visible minority 68 25 7 0 0 0 0 93 0 234

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 44 11 7 1 0 0 81 8 95
2020 Non-visible minority 40 36 10 9 4 0 0 76 13 255
2019 Visible minority 33 42 14 5 6 0 0 76 10 104
2019 Non-visible minority 35 38 11 12 4 0 0 73 16 257
2018 Visible minority 32 34 17 12 6 0 0 65 18 68
2018 Non-visible minority 34 42 10 10 4 0 0 76 13 236
2017 Visible minority 41 30 15 10 4 0 0 71 14 75
2017 Non-visible minority 38 41 7 8 6 0 0 79 14 255
2014 Visible minority 26 42 15 9 7 0 0 68 17 48
2014 Non-visible minority 34 39 11 12 4 0 0 73 16 234

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 37 11 7 3 0 0 78 10 95
2020 Non-visible minority 42 35 12 8 4 0 0 76 12 256
2019 Visible minority 38 31 18 7 6 0 0 69 13 104
2019 Non-visible minority 39 33 15 8 5 0 0 72 13 257
2018 Visible minority 40 25 20 9 6 0 0 65 15 68
2018 Non-visible minority 38 40 11 7 5 0 0 77 12 238
2017 Visible minority 41 31 11 8 8 0 1 73 17 75
2017 Non-visible minority 47 32 13 4 3 0 0 79 7 256
2014 Visible minority 28 40 17 7 7 0 0 68 15 48
2014 Non-visible minority 42 33 14 10 1 0 0 75 11 234

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 45 14 2 0 0 0 84 2 95
2020 Non-visible minority 39 40 9 9 2 0 0 80 11 255
2019 Visible minority 35 41 16 6 3 0 0 76 8 105
2019 Non-visible minority 37 40 14 7 1 0 0 77 9 255
2018 Visible minority 38 41 15 3 3 0 0 79 6 69
2018 Non-visible minority 38 37 13 9 2 0 0 76 11 240
2017 Visible minority 53 25 11 8 3 0 1 78 10 75
2017 Non-visible minority 48 34 9 5 3 0 0 83 8 256
2014 Visible minority 33 40 21 6 0 0 0 73 6 48
2014 Non-visible minority 42 41 10 6 1 0 0 83 7 234

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 42 4 0 2 0 0 94 2 96
2020 Non-visible minority 49 36 9 4 2 0 0 86 5 257
2019 Visible minority 48 35 11 5 1 0 0 83 6 105
2019 Non-visible minority 41 41 10 5 2 0 0 82 7 259
2018 Visible minority 57 33 4 5 0 0 0 90 5 69
2018 Non-visible minority 40 45 8 5 3 0 0 85 7 239
2017 Visible minority 57 29 8 6 0 0 0 86 6 75
2017 Non-visible minority 53 32 8 5 2 0 0 85 6 256
2014 Visible minority 43 41 11 3 2 0 0 84 5 48
2014 Non-visible minority 49 39 7 4 2 0 0 88 5 233

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 53 28 15 5 0 0 0 81 5 96
2020 Non-visible minority 36 33 19 8 4 0 0 68 12 254
2019 Visible minority 48 32 15 4 1 0 1 81 5 102
2019 Non-visible minority 37 31 19 8 3 0 2 69 12 256
2018 Visible minority 51 36 8 2 1 0 2 89 3 68
2018 Non-visible minority 42 30 15 7 4 0 2 73 12 242
2017 Visible minority 51 31 13 3 1 0 1 83 4 75
2017 Non-visible minority 41 34 14 7 0 0 2 78 8 254
2014 Visible minority 30 40 20 7 0 0 2 71 8 48
2014 Non-visible minority 34 35 20 6 2 0 2 71 9 234

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 4 18 33 31 12 1 1 44 23 96
2020 Non-visible minority 5 23 36 25 11 0 0 36 28 257
2019 Visible minority 6 18 40 26 8 2 0 35 24 104
2019 Non-visible minority 8 18 39 24 10 0 1 34 26 258
2018 Visible minority 0 15 39 27 14 0 4 43 16 68
2018 Non-visible minority 6 23 42 17 11 1 1 28 29 242
2017 Visible minority 1 19 32 32 13 0 3 46 21 75
2017 Non-visible minority 3 21 37 23 14 0 3 38 25 255
2014 Visible minority 6 22 42 23 4 0 2 27 29 48
2014 Non-visible minority 6 19 44 21 9 1 0 31 25 234

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 0 9 25 35 25 4 3 64 10 96
2020 Non-visible minority 3 10 27 33 24 1 1 59 14 257
2019 Visible minority 4 12 35 28 19 1 1 48 17 104
2019 Non-visible minority 5 17 27 31 18 1 1 50 23 258
2018 Visible minority 2 5 22 40 28 2 2 70 7 68
2018 Non-visible minority 3 12 31 31 19 2 1 52 15 239
2017 Visible minority 1 6 27 22 32 9 3 61 9 75
2017 Non-visible minority 3 12 26 28 26 1 4 56 16 255
2014 Visible minority 16 18 32 15 12 4 2 29 36 48
2014 Non-visible minority 5 24 37 19 15 0 1 34 29 232

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 4 13 36 28 10 1 7 42 18 96
2020 Non-visible minority 12 18 30 23 15 1 1 39 30 256
2019 Visible minority 8 12 32 30 12 4 2 44 22 105
2019 Non-visible minority 17 20 27 20 14 0 2 35 38 258
2018 Visible minority 6 13 32 35 13 0 2 49 19 68
2018 Non-visible minority 14 19 35 17 12 1 2 30 34 237
2017 Visible minority 5 11 25 21 28 4 6 54 18 74
2017 Non-visible minority 8 17 28 22 18 2 4 42 28 256
2014 Visible minority 7 24 22 27 12 2 6 43 33 48
2014 Non-visible minority 8 18 32 25 14 2 2 40 27 234

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 1 5 18 41 29 2 3 74 6 96
2020 Non-visible minority 3 8 25 39 23 0 1 63 11 251
2019 Visible minority 1 4 27 38 24 2 3 66 6 104
2019 Non-visible minority 3 7 26 36 25 0 2 62 11 255
2018 Visible minority 1 4 22 43 28 0 2 72 6 66
2018 Non-visible minority 3 9 27 37 21 2 2 60 13 239
2017 Visible minority 0 3 20 28 43 3 3 76 3 74
2017 Non-visible minority 1 5 27 34 26 0 6 64 7 255
2014 Visible minority 0 8 30 32 25 0 5 60 9 48
2014 Non-visible minority 3 8 28 39 21 0 2 61 10 232

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 5 12 31 32 16 2 3 50 18 96
2020 Non-visible minority 9 22 26 27 14 0 1 42 32 257
2019 Visible minority 4 15 30 30 17 4 1 49 19 104
2019 Non-visible minority 13 21 27 20 16 1 2 38 35 257
2018 Visible minority 3 15 33 25 22 0 2 48 18 68
2018 Non-visible minority 8 24 30 22 15 1 2 38 32 240
2017 Visible minority 3 8 26 22 39 0 3 63 11 75
2017 Non-visible minority 9 19 28 19 18 2 4 40 30 255
2014 Visible minority 15 14 43 15 9 2 2 25 30 48
2014 Non-visible minority 17 22 37 16 8 0 0 24 40 234

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 1 6 23 37 23 6 4 67 8 96
2020 Non-visible minority 3 11 24 26 32 2 1 61 15 253
2019 Visible minority 1 9 22 25 31 10 2 63 11 104
2019 Non-visible minority 5 11 23 27 29 2 3 59 17 257
2018 Visible minority 3 1 16 41 34 3 2 79 4 68
2018 Non-visible minority 4 8 23 30 28 2 5 62 12 238
2017 Visible minority 1 5 16 27 32 12 6 72 8 74
2017 Non-visible minority 2 6 17 34 31 3 6 72 9 255
2014 Visible minority 4 16 34 23 18 0 6 43 21 48
2014 Non-visible minority 3 8 24 35 23 3 5 62 11 234

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 3 8 32 30 20 3 3 54 12 95
2020 Non-visible minority 7 16 30 28 17 2 0 47 23 255
2019 Visible minority 4 14 25 26 20 4 6 52 21 104
2019 Non-visible minority 12 21 29 19 17 1 2 37 33 257
2018 Visible minority 5 6 21 40 23 5 0 66 12 67
2018 Non-visible minority 12 15 31 22 16 3 1 39 28 241
2017 Visible minority 1 6 28 21 30 10 4 59 9 74
2017 Non-visible minority 8 14 31 19 21 2 4 43 24 255
2014 Visible minority 4 13 30 26 16 2 7 47 20 48
2014 Non-visible minority 8 15 36 24 14 1 3 39 24 234

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 2 15 38 26 14 1 3 42 18 96
2020 Non-visible minority 4 13 40 27 16 0 0 42 17 256
2019 Visible minority 5 13 23 32 24 1 2 58 19 104
2019 Non-visible minority 7 14 30 34 14 0 1 49 21 256
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 34 20 10 1 6 2 66 12 95
2020 Non-visible minority 26 35 15 12 5 5 3 66 18 257
2019 Visible minority 29 33 21 8 6 3 0 64 14 105
2019 Non-visible minority 28 33 15 13 6 2 3 64 20 258
2018 Visible minority 23 39 22 11 4 0 1 63 15 66
2018 Non-visible minority 27 36 20 8 6 3 2 65 14 242
2017 Visible minority 34 37 13 7 5 4 0 74 13 75
2017 Non-visible minority 30 38 16 9 4 2 1 70 14 255
2014 Visible minority 28 39 18 11 2 2 0 69 13 48
2014 Non-visible minority 32 41 16 6 4 0 0 73 10 233

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 30 6 14 5 0 0 75 19 96
2020 Non-visible minority 48 30 6 11 4 0 0 78 15 254
2019 Visible minority 48 25 8 13 6 0 0 73 19 105
2019 Non-visible minority 42 33 9 11 4 0 1 76 15 257
2018 Visible minority 45 24 16 6 9 0 0 69 15 67
2018 Non-visible minority 45 30 8 10 6 1 0 76 16 242
2017 Visible minority 49 25 9 9 7 0 0 74 16 75
2017 Non-visible minority 44 35 7 8 5 0 0 79 13 254
2014 Visible minority 38 30 11 15 2 2 2 71 17 48
2014 Non-visible minority 45 34 8 10 3 0 0 78 14 234

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 54 27 10 5 3 1 0 81 9 95
2020 Non-visible minority 59 25 7 6 3 0 0 84 8 256
2019 Visible minority 51 26 11 9 3 0 0 77 12 103
2019 Non-visible minority 46 35 5 9 4 0 1 82 14 258
2018 Visible minority 45 30 11 8 4 0 0 76 13 67
2018 Non-visible minority 47 37 6 8 2 1 0 84 10 241
2017 Visible minority 58 23 6 7 5 0 0 81 12 75
2017 Non-visible minority 50 38 5 6 1 0 0 88 7 256
2014 Visible minority 23 50 19 5 2 0 0 73 7 48
2014 Non-visible minority 42 45 8 3 1 0 0 88 5 234

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 32 9 9 2 2 0 79 11 94
2020 Non-visible minority 44 37 12 5 1 1 0 81 6 254
2019 Visible minority 40 45 6 5 4 1 0 86 9 105
2019 Non-visible minority 44 36 11 4 4 1 1 81 8 258
2018 Visible minority 44 30 13 10 3 0 0 75 13 67
2018 Non-visible minority 41 39 12 4 3 1 0 81 7 242

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 46 21 14 8 1 7 3 74 11 97
2020 Non-visible minority 54 26 10 2 3 4 1 85 5 257
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 20 24 6 0 3 7 67 6 96
2020 Non-visible minority 48 30 11 5 1 1 4 81 6 255
2019 Visible minority 37 27 20 2 5 2 7 70 7 105
2019 Non-visible minority 49 24 15 6 1 2 4 77 7 258

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 36 9 5 0 1 0 85 5 96
2020 Non-visible minority 47 28 14 7 2 1 0 76 10 255
2019 Visible minority 40 33 17 7 3 0 0 73 10 105
2019 Non-visible minority 42 33 10 10 3 1 1 76 13 259
2018 Visible minority 43 39 6 9 3 0 0 82 11 69
2018 Non-visible minority 44 35 10 9 2 0 0 79 11 242
2017 Visible minority 47 32 8 4 8 0 1 80 12 75
2017 Non-visible minority 45 35 9 6 3 0 1 82 9 256
2014 Visible minority 34 41 14 6 2 0 2 77 8 48
2014 Non-visible minority 40 38 13 8 1 0 0 78 9 234

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 31 11 5 4 2 1 79 9 96
2020 Non-visible minority 50 27 12 7 2 1 1 78 9 256

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 38 7 4 1 0 0 87 5 96
2020 Non-visible minority 52 22 14 8 2 0 1 75 11 255
2019 Visible minority 42 28 16 8 5 1 0 71 13 104
2019 Non-visible minority 46 32 8 8 4 1 1 80 12 256
2018 Visible minority 44 38 5 10 3 0 0 82 13 69
2018 Non-visible minority 44 35 8 10 2 0 0 79 13 241
2017 Visible minority 48 28 12 7 3 1 1 78 10 75
2017 Non-visible minority 49 34 6 7 3 0 1 84 11 256
2014 Visible minority 36 32 14 8 4 2 2 72 13 48
2014 Non-visible minority 44 37 8 9 2 1 0 81 11 234

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 34 66 96
2020 Non-visible minority 31 69 257

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 19 12 1 3 4 21 79 5 96
2020 Non-visible minority 44 19 16 4 2 4 11 74 7 257

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 52 29 11 5 0 0 2 83 5 96
2020 Non-visible minority 59 21 9 8 4 0 0 79 12 257
2019 Visible minority 42 33 18 2 4 1 0 76 5 104
2019 Non-visible minority 49 28 10 9 3 1 1 77 12 259
2018 Visible minority 37 39 11 8 5 0 0 76 13 69
2018 Non-visible minority 49 31 12 5 3 0 0 79 9 242
2017 Visible minority 49 28 16 1 4 0 1 78 5 75
2017 Non-visible minority 56 25 7 7 3 1 0 82 11 256
2014 Visible minority 39 23 24 2 7 2 2 65 10 48
2014 Non-visible minority 47 32 12 5 2 0 1 81 7 232
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 26 21 5 0 6 0 72 6 97
2020 Non-visible minority 40 32 15 6 3 4 0 75 10 257
2019 Visible minority 37 27 20 4 4 7 0 70 8 104
2019 Non-visible minority 37 27 16 8 7 4 1 67 16 258
2018 Visible minority 36 34 15 12 1 1 0 71 13 68
2018 Non-visible minority 30 36 19 6 4 5 0 69 11 242
2017 Visible minority 45 36 8 9 1 0 0 81 11 73
2017 Non-visible minority 39 38 10 7 2 4 0 79 10 256
2014 Visible minority 28 36 21 0 4 11 0 72 5 48
2014 Non-visible minority 34 41 12 4 4 4 0 79 9 234

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 31 16 9 0 3 0 74 9 96
2020 Non-visible minority 34 35 18 7 5 1 0 70 12 255
2019 Visible minority 31 28 19 10 6 5 0 63 17 104
2019 Non-visible minority 28 26 22 13 9 3 1 55 22 258
2018 Visible minority 36 35 13 14 3 0 0 71 16 69
2018 Non-visible minority 26 38 14 14 5 2 1 66 20 241
2017 Visible minority 41 32 14 6 4 2 0 75 11 75
2017 Non-visible minority 35 39 12 9 3 2 0 75 12 256
2014 Visible minority 31 23 29 9 4 4 0 56 13 48
2014 Non-visible minority 34 37 15 9 5 1 0 71 14 234

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 35 19 10 3 3 0 67 14 97
2020 Non-visible minority 21 36 19 15 6 2 0 59 22 257
2019 Visible minority 23 31 20 9 8 9 0 60 18 103
2019 Non-visible minority 18 27 22 12 15 5 1 47 29 258
2018 Visible minority 27 27 24 15 4 3 0 56 20 69
2018 Non-visible minority 18 29 22 20 6 4 1 49 28 241
2017 Visible minority 29 35 22 5 7 2 0 66 12 75
2017 Non-visible minority 25 38 16 12 5 4 0 66 17 256
2014 Visible minority 30 25 16 14 7 8 0 60 22 48
2014 Non-visible minority 23 41 19 9 5 3 0 66 14 234

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 43 19 9 0 0 0 72 9 97
2020 Non-visible minority 23 40 13 17 6 1 0 64 23 257
2019 Visible minority 24 35 25 10 5 3 0 60 15 104
2019 Non-visible minority 18 28 19 16 15 3 1 48 32 259
2018 Visible minority 26 39 14 13 5 3 0 67 18 69
2018 Non-visible minority 15 37 17 23 7 2 0 53 30 241
2017 Visible minority 36 32 16 10 5 1 0 69 15 75
2017 Non-visible minority 28 39 11 15 5 2 0 68 20 256
2014 Visible minority 31 26 20 13 8 2 0 58 22 48
2014 Non-visible minority 22 44 14 14 4 1 0 67 18 234

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 24 12 6 6 9 10 69 16 96
2020 Non-visible minority 35 24 13 3 6 11 7 72 12 256
2019 Visible minority 34 27 13 6 4 14 3 73 12 104
2019 Non-visible minority 29 23 17 6 6 14 6 65 14 259
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 44 12 5 0 1 0 82 5 97
2020 Non-visible minority 31 45 16 5 2 1 0 76 7 257
2019 Visible minority 33 44 15 5 2 1 0 78 7 105
2019 Non-visible minority 23 48 15 10 2 1 0 72 13 259
2018 Visible minority 39 47 10 4 0 0 0 86 4 68
2018 Non-visible minority 31 40 16 10 2 1 0 72 11 241
2017 Visible minority 44 43 7 3 3 0 0 88 5 75
2017 Non-visible minority 44 41 7 6 1 0 0 86 7 255
2014 Visible minority 42 40 8 6 4 0 0 82 10 48
2014 Non-visible minority 48 37 9 3 2 1 0 86 5 234

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 36 27 6 1 0 0 66 7 94
2020 Non-visible minority 21 45 17 13 3 0 0 67 16 257
2019 Visible minority 18 40 24 11 6 2 0 59 17 104
2019 Non-visible minority 13 35 23 19 7 1 1 49 27 256

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 42 15 0 2 3 2 82 2 97
2020 Non-visible minority 41 38 10 8 2 0 1 80 10 253
2019 Visible minority 38 36 14 7 4 1 0 75 11 105
2019 Non-visible minority 39 43 10 5 2 1 0 83 7 258
2018 Visible minority 49 36 8 6 1 0 0 85 7 69
2018 Non-visible minority 45 35 10 6 2 1 1 82 8 241
2017 Visible minority 45 46 4 1 1 1 1 93 3 74
2017 Non-visible minority 57 27 10 5 1 0 1 85 6 255
2014 Visible minority 43 50 3 0 0 2 2 97 0 48
2014 Non-visible minority 53 34 8 3 1 1 0 88 4 234

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 35 18 1 1 2 0 80 2 97
2020 Non-visible minority 41 34 18 4 2 0 0 76 6 256
2019 Visible minority 39 35 18 7 1 0 0 74 8 105
2019 Non-visible minority 38 42 12 4 2 0 1 81 7 258
2018 Visible minority 44 37 12 7 0 0 0 81 7 68
2018 Non-visible minority 40 41 14 3 1 0 1 81 5 239

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 29 13 11 6 8 1 67 19 97
2020 Non-visible minority 29 26 16 11 9 8 1 60 22 255
2019 Visible minority 20 36 16 15 9 2 1 58 26 104
2019 Non-visible minority 24 28 20 11 8 7 1 57 21 258
2018 Visible minority 39 29 14 9 5 1 3 70 15 69
2018 Non-visible minority 23 33 19 9 9 5 2 60 20 240
2017 Visible minority 29 37 14 8 9 1 1 68 18 75
2017 Non-visible minority 30 30 12 9 6 7 4 68 18 255
2014 Visible minority 25 26 28 15 2 2 2 54 17 48
2014 Non-visible minority 28 33 17 10 5 4 2 65 16 234

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 34 21 10 6 1 0 62 16 96
2020 Non-visible minority 26 36 19 12 4 2 0 64 17 256
2019 Visible minority 25 33 19 13 7 3 0 60 20 105
2019 Non-visible minority 22 36 17 16 8 1 0 58 24 259
2018 Visible minority 35 27 26 8 4 0 0 62 12 69
2018 Non-visible minority 28 35 17 13 5 2 1 64 18 240
2017 Visible minority 40 37 9 10 4 0 0 77 14 74
2017 Non-visible minority 41 34 12 8 4 2 0 76 12 256
2014 Visible minority 24 35 22 6 9 2 0 61 16 48
2014 Non-visible minority 28 41 15 13 3 0 0 69 16 234

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 29 11 9 18 2 2 60 29 96
2020 Non-visible minority 18 29 20 15 14 2 3 49 30 257
2019 Visible minority 20 30 13 16 16 5 1 53 34 105
2019 Non-visible minority 20 25 16 16 19 1 2 47 36 259
2018 Visible minority 31 24 25 8 11 1 0 55 19 69
2018 Non-visible minority 20 24 18 17 17 0 3 46 35 241
2017 Visible minority 31 26 15 16 10 1 0 59 26 75
2017 Non-visible minority 26 25 14 17 11 3 4 55 30 254
2014 Visible minority 20 23 29 9 16 2 0 44 26 48
2014 Non-visible minority 21 34 14 16 11 2 2 57 28 233

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 30 17 4 2 2 2 75 7 97
2020 Non-visible minority 50 25 11 6 4 1 3 78 10 257
2019 Visible minority 40 33 16 7 1 2 2 76 8 104
2019 Non-visible minority 48 30 11 5 3 0 3 80 8 258

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 33 15 9 3 0 2 73 12 97
2020 Non-visible minority 47 27 12 9 2 1 2 77 11 257
2019 Visible minority 32 37 16 5 4 1 4 72 10 104
2019 Non-visible minority 45 26 16 6 3 2 2 74 10 257

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 63 19 3 2 3 6 3 90 6 97
2020 Non-visible minority 81 9 4 1 0 1 3 94 1 254
2019 Visible minority 60 19 6 1 2 9 4 90 3 101
2019 Non-visible minority 80 9 5 1 0 2 2 93 1 258

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 68 12 7 1 0 5 6 91 1 96
2020 Non-visible minority 73 14 5 1 0 2 4 93 2 257
2019 Visible minority 66 16 4 2 2 3 7 91 4 103
2019 Non-visible minority 82 6 3 1 1 1 7 95 2 256

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 28 30 8 3 4 1 57 12 96
2020 Non-visible minority 27 45 14 9 2 2 0 74 12 255
2019 Visible minority 18 39 25 8 3 5 1 61 12 105
2019 Non-visible minority 23 43 20 8 4 2 0 67 12 258
2018 Visible minority 21 39 27 8 5 0 0 60 13 69
2018 Non-visible minority 26 39 19 10 4 2 0 66 14 240
2017 Visible minority 33 40 13 8 4 1 0 74 12 75
2017 Non-visible minority 31 38 16 8 3 3 0 72 12 256

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 42 15 4 1 1 1 79 6 96
2020 Non-visible minority 41 37 11 7 3 0 0 79 10 256
2019 Visible minority 37 40 13 4 4 2 0 79 8 105
2019 Non-visible minority 34 42 12 7 4 1 0 77 11 257
2018 Visible minority 50 29 12 9 0 0 0 79 9 68
2018 Non-visible minority 45 38 11 3 1 1 0 84 4 240
2017 Visible minority 46 36 12 3 0 3 0 85 3 75
2017 Non-visible minority 54 32 9 3 2 0 0 86 5 256
2014 Visible minority 41 40 12 2 0 5 0 85 2 47
2014 Non-visible minority 52 37 7 3 1 0 1 89 4 234

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 40 10 5 1 0 1 83 6 97
2020 Non-visible minority 43 36 12 4 2 3 2 82 5 255
2019 Visible minority 43 43 10 2 1 1 0 87 3 105
2019 Non-visible minority 47 35 13 2 1 1 0 84 3 259
2018 Visible minority 52 26 17 3 1 0 0 78 5 68
2018 Non-visible minority 52 34 9 1 1 3 0 89 2 240
2017 Visible minority 51 34 10 3 3 0 0 85 5 74
2017 Non-visible minority 55 27 12 2 2 3 0 84 3 256
2014 Visible minority 41 39 16 0 2 3 0 82 2 47
2014 Non-visible minority 57 30 9 3 1 1 0 88 4 234

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 33 20 6 1 3 1 72 7 97
2020 Non-visible minority 35 26 23 6 2 7 1 66 9 256

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 44 31 9 11 2 2 0 77 14 97
2020 Non-visible minority 47 34 11 4 2 2 1 83 6 256

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 56 34 9 1 0 0 0 90 1 97
2020 Non-visible minority 56 32 7 4 2 0 0 87 6 254
2019 Visible minority 53 36 7 3 1 0 0 89 4 103
2019 Non-visible minority 48 34 12 3 3 0 0 82 5 259
2018 Visible minority 56 31 11 3 0 0 0 86 3 68
2018 Non-visible minority 52 33 10 4 1 0 0 85 4 238
2017 Visible minority 56 31 8 3 1 1 0 88 4 75
2017 Non-visible minority 59 32 5 3 2 0 0 90 5 256
2014 Visible minority 48 42 9 0 2 0 0 89 2 47
2014 Non-visible minority 59 31 6 3 1 0 0 90 4 233

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 38 14 2 0 1 0 84 2 97
2020 Non-visible minority 47 29 12 9 2 0 0 76 11 257
2019 Visible minority 41 34 19 5 1 0 0 76 5 105
2019 Non-visible minority 35 36 16 10 4 0 0 71 14 259
2018 Visible minority 51 29 16 3 1 0 0 80 4 68
2018 Non-visible minority 46 29 13 8 3 1 0 76 11 240
2017 Visible minority 49 32 9 7 1 1 0 82 8 75
2017 Non-visible minority 51 28 13 5 2 1 0 79 7 256
2014 Visible minority 34 38 19 6 3 0 0 72 9 48
2014 Non-visible minority 39 33 14 9 5 1 1 72 14 234

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 34 13 5 0 0 0 81 5 97
2020 Non-visible minority 46 30 14 7 3 0 0 76 10 257
2019 Visible minority 38 39 17 4 2 0 0 77 5 104
2019 Non-visible minority 34 36 17 9 5 0 0 69 13 254
2018 Visible minority 48 35 13 3 2 0 0 83 4 68
2018 Non-visible minority 42 37 10 8 3 0 0 79 11 236
2017 Visible minority 49 33 13 5 0 0 0 81 5 75
2017 Non-visible minority 51 30 10 6 3 0 0 81 9 256
2014 Visible minority 32 36 23 7 2 0 0 68 9 48
2014 Non-visible minority 42 32 14 8 4 0 0 74 12 234

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 29 14 10 4 1 1 71 15 97
2020 Non-visible minority 44 26 11 9 5 3 0 73 15 257
2019 Visible minority 39 21 16 12 7 3 1 63 20 104
2019 Non-visible minority 32 26 19 13 7 3 0 60 21 259
2018 Visible minority 42 24 20 7 4 3 0 67 12 68
2018 Non-visible minority 34 27 17 15 6 1 1 62 21 240
2017 Visible minority 39 26 17 13 4 1 0 66 17 75
2017 Non-visible minority 44 22 15 12 4 2 1 68 16 256
2014 Visible minority 21 29 22 14 8 4 0 53 24 48
2014 Non-visible minority 42 24 16 9 6 3 1 68 16 234
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Visible minority 19 56 25 97
2020 Non-visible minority 17 47 36 257
2019 Visible minority 19 43 38 105
2019 Non-visible minority 22 46 31 259
2018 Visible minority 9 43 48 69
2018 Non-visible minority 19 47 34 241
2017 Visible minority 8 54 38 75
2017 Non-visible minority 16 52 33 256
2014 Visible minority 20 52 28 48
2014 Non-visible minority 17 52 31 234

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Visible minority 12 12 63 0 9 5 19
2020 Non-visible minority 32 5 37 7 10 10 43
2019 Visible minority 9 14 34 0 15 28 21
2019 Non-visible minority 23 15 37 3 13 8 60
2017 Non-visible minority 46 15 20 5 10 5 41
2014 Non-visible minority 44 24 8 15 9999 9 42
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 10 90 96
2020 Non-visible minority 11 89 257
2019 Visible minority 14 86 105
2019 Non-visible minority 15 85 255
2018 Visible minority 11 89 69
2018 Non-visible minority 9 91 241

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 53 47 15
2019 Non-visible minority 43 57 38

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 15
2019 Non-visible minority 0 100 38

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 47 53 15
2019 Non-visible minority 49 51 38

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 45 55 15
2019 Non-visible minority 45 55 38

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 62 38 15
2019 Non-visible minority 46 54 38

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 47 53 15
2019 Non-visible minority 35 65 38

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 53 47 15
2019 Non-visible minority 60 40 38

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 59 41 15
2019 Non-visible minority 31 69 38

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 40 60 15
2019 Non-visible minority 26 74 38

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 51 49 15
2019 Non-visible minority 60 40 37

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 32 68 15
2019 Non-visible minority 46 54 37

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 15
2019 Non-visible minority 17 83 37

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 17 19 5 1 18 10 65 9 97
2020 Non-visible minority 18 21 20 6 3 25 7 58 13 254
2019 Visible minority 24 25 22 9 7 10 2 56 18 104
2019 Non-visible minority 22 22 17 10 6 20 3 58 20 258
2018 Visible minority 31 14 26 8 2 15 4 55 13 69
2018 Non-visible minority 21 21 20 6 5 23 4 57 16 240
2017 Visible minority 34 21 18 7 4 12 4 66 13 75
2017 Non-visible minority 24 21 16 6 5 24 4 62 16 256
2014 Visible minority 21 31 15 4 3 19 7 70 10 48
2014 Non-visible minority 27 26 19 5 3 17 3 66 10 234

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 26 17 7 1 7 1 73 9 97
2020 Non-visible minority 35 35 14 6 3 7 0 76 9 257
2019 Visible minority 42 31 17 5 4 0 0 74 9 105
2019 Non-visible minority 38 36 13 6 3 4 0 77 9 259
2018 Visible minority 49 21 17 5 2 6 0 74 8 69
2018 Non-visible minority 33 36 15 6 2 6 1 75 9 241
2017 Visible minority 50 29 10 1 4 6 0 84 6 75
2017 Non-visible minority 42 32 13 4 3 6 0 79 7 256
2014 Visible minority 37 38 14 6 0 5 0 79 6 48
2014 Non-visible minority 46 32 15 1 3 3 1 80 4 234
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 7 93 105
2019 Non-visible minority 3 97 258
2018 Visible minority 7 93 69
2018 Non-visible minority 3 97 241

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 24 14 2 0 22 7 76 3 97
2020 Non-visible minority 22 18 21 2 1 29 7 62 6 256
2019 Visible minority 28 21 25 4 3 16 3 60 8 105
2019 Non-visible minority 27 20 20 2 1 24 6 66 4 259
2018 Visible minority 30 22 21 3 3 18 4 66 8 68
2018 Non-visible minority 22 21 20 3 1 28 5 63 6 241
2017 Visible minority 36 22 14 1 3 20 4 77 5 75
2017 Non-visible minority 27 14 17 3 2 30 6 65 8 255
2014 Visible minority 26 22 12 2 2 24 11 74 7 48
2014 Non-visible minority 26 26 19 1 1 21 5 71 3 234

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 34 16 5 0 6 1 77 5 97
2020 Non-visible minority 38 31 18 4 1 8 1 75 5 257
2019 Visible minority 40 31 19 3 2 5 0 75 5 105
2019 Non-visible minority 47 30 14 2 1 6 0 82 4 259
2018 Visible minority 45 27 20 3 2 3 0 75 4 68
2018 Non-visible minority 38 34 14 3 1 8 2 80 4 241
2017 Visible minority 55 27 7 1 3 8 0 89 4 75
2017 Non-visible minority 51 28 10 3 2 7 0 85 5 256
2014 Visible minority 39 38 11 2 0 11 0 86 2 48
2014 Non-visible minority 48 34 12 1 1 4 1 86 2 234
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 11 24 31 12 21 0 1 35 33 97
2020 Non-visible minority 29 26 20 15 9 0 1 55 24 257

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 34 18 9 6 0 2 66 15 97
2020 Non-visible minority 35 34 17 9 7 0 0 68 15 256
2019 Visible minority 26 34 17 11 11 0 1 61 22 105
2019 Non-visible minority 27 33 22 10 8 0 0 60 18 258
2018 Visible minority 26 32 20 11 8 1 1 59 20 69
2018 Non-visible minority 24 29 24 12 11 0 0 53 23 240
2017 Visible minority 27 27 20 12 12 0 3 55 25 75
2017 Non-visible minority 26 35 17 8 14 0 0 61 22 255

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 32 22 16 5 0 0 58 21 97
2020 Non-visible minority 16 29 27 19 9 0 0 45 28 257
2019 Visible minority 23 37 24 7 4 2 2 63 11 104
2019 Non-visible minority 21 32 27 13 6 0 1 53 20 259
2018 Visible minority 33 37 19 8 1 0 2 72 9 68
2018 Non-visible minority 15 34 28 15 9 0 0 48 24 239
2017 Visible minority 28 35 21 8 5 0 3 65 14 75
2017 Non-visible minority 23 28 29 16 5 0 0 51 21 256

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 44 29 18 5 1 0 3 75 6 96
2020 Non-visible minority 37 34 15 9 4 0 1 72 13 255
2019 Visible minority 43 30 17 4 2 1 3 77 6 104
2019 Non-visible minority 37 34 18 8 1 0 2 73 9 257
2018 Visible minority 52 29 12 3 1 0 3 84 4 68
2018 Non-visible minority 32 39 15 8 5 0 1 72 13 237
2017 Visible minority 53 21 12 5 2 0 7 79 8 75
2017 Non-visible minority 38 36 16 7 2 0 1 75 8 256

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 25 20 19 12 0 0 49 32 97
2020 Non-visible minority 25 25 18 19 13 0 0 49 32 256
2019 Visible minority 34 27 14 11 7 1 5 65 20 104
2019 Non-visible minority 26 28 19 16 11 0 0 54 27 258
2018 Visible minority 34 39 16 3 7 0 2 74 9 68
2018 Non-visible minority 23 27 20 16 13 0 0 50 30 240
2017 Visible minority 31 31 16 7 12 0 4 64 19 75
2017 Non-visible minority 27 25 25 11 11 0 0 53 22 256

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 27 18 7 8 0 2 66 16 96
2020 Non-visible minority 41 25 14 9 10 0 1 68 19 256
2019 Visible minority 49 26 11 7 3 1 3 78 11 103
2019 Non-visible minority 49 22 12 10 5 0 3 73 15 257
2018 Visible minority 48 21 17 7 5 0 3 71 12 69
2018 Non-visible minority 52 20 14 6 7 0 2 73 13 239
2017 Visible minority 43 28 13 7 4 0 6 75 11 75
2017 Non-visible minority 48 25 11 5 6 0 5 76 12 256

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 27 23 14 11 0 1 52 25 97
2020 Non-visible minority 26 28 25 13 9 0 0 54 22 256
2019 Visible minority 30 34 19 10 7 0 1 64 17 103
2019 Non-visible minority 27 33 22 9 8 0 1 61 17 259
2018 Visible minority 37 19 20 17 7 0 0 56 23 67
2018 Non-visible minority 28 31 19 12 10 0 0 59 22 240
2017 Visible minority 34 34 20 8 5 0 0 67 13 75
2017 Non-visible minority 28 32 20 12 8 0 0 60 19 255

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 25 25 6 10 0 4 57 17 95
2020 Non-visible minority 34 28 14 9 9 0 6 65 20 256

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 29 18 10 3 0 3 67 14 96
2020 Non-visible minority 35 35 17 7 4 0 0 71 12 255
2019 Visible minority 30 39 12 10 3 3 3 74 13 104
2019 Non-visible minority 30 37 21 6 5 0 0 67 11 258
2018 Visible minority 27 45 12 10 3 0 3 74 13 68
2018 Non-visible minority 26 40 21 6 5 1 0 67 11 237
2017 Visible minority 30 39 16 9 3 3 0 72 12 75
2017 Non-visible minority 34 37 17 7 4 0 1 72 11 255

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 31 21 5 4 0 2 69 9 96
2020 Non-visible minority 31 34 24 6 3 0 0 65 10 256
2019 Visible minority 32 37 18 8 3 2 0 70 11 104
2019 Non-visible minority 23 36 21 13 4 0 1 60 18 257
2018 Visible minority 35 41 18 3 3 0 0 76 6 68
2018 Non-visible minority 25 35 24 9 5 1 1 61 15 235
2017 Visible minority 31 37 14 9 5 3 1 70 15 75
2017 Non-visible minority 31 33 24 7 4 0 2 65 11 255

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 31 25 3 2 0 2 69 5 95
2020 Non-visible minority 42 34 13 6 4 0 1 77 10 255
2019 Visible minority 33 32 17 10 5 2 0 67 15 103
2019 Non-visible minority 35 32 19 9 4 0 1 67 14 258
2018 Visible minority 34 34 11 18 3 0 1 69 20 68
2018 Non-visible minority 29 36 21 8 5 0 0 66 13 237
2017 Visible minority 31 35 15 8 5 3 4 70 14 75
2017 Non-visible minority 40 32 19 6 3 0 0 72 8 255

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 34 14 6 3 0 0 76 10 96
2020 Non-visible minority 50 27 12 5 5 0 1 77 10 254
2019 Visible minority 40 26 20 4 6 4 0 69 10 104
2019 Non-visible minority 43 26 18 7 5 0 1 70 12 258

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 34 20 8 3 0 0 69 11 96
2020 Non-visible minority 30 35 21 8 4 0 1 66 13 256

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 33 20 5 2 1 1 72 7 96
2020 Non-visible minority 32 38 19 7 3 0 1 71 10 256
2019 Visible minority 37 33 19 7 3 2 0 71 10 103
2019 Non-visible minority 38 33 17 7 3 0 1 72 10 256
2018 Visible minority 44 39 11 3 1 0 1 84 5 65
2018 Non-visible minority 34 34 20 6 7 0 0 67 13 237
2017 Visible minority 35 36 17 4 4 3 1 74 8 75
2017 Non-visible minority 36 37 15 10 3 0 0 72 13 255

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 33 26 4 1 0 0 70 5 97
2020 Non-visible minority 46 34 13 5 2 0 0 80 7 257
2019 Visible minority 46 36 13 3 0 2 0 84 3 103
2019 Non-visible minority 48 28 16 4 3 0 0 76 7 257
2018 Visible minority 52 27 17 1 3 0 1 79 4 67
2018 Non-visible minority 55 27 9 7 2 0 0 81 9 235
2017 Visible minority 44 28 23 5 0 0 0 72 5 75
2017 Non-visible minority 50 28 12 7 2 0 1 79 9 256

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 41 19 6 1 0 0 74 7 97
2020 Non-visible minority 36 35 17 8 3 0 0 71 12 255

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 56 27 7 3 0 0 7 89 3 97
2020 Non-visible minority 76 13 6 1 1 0 3 91 3 256
2019 Visible minority 58 20 10 2 2 3 6 85 4 104
2019 Non-visible minority 76 12 4 1 2 0 5 93 3 256
2018 Visible minority 59 24 10 3 2 0 2 85 5 68
2018 Non-visible minority 74 15 6 2 2 1 0 90 4 238

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 77 9 7 1 3 1 2 88 4 97
2020 Non-visible minority 77 13 5 1 2 0 2 92 3 255
2019 Visible minority 67 17 8 3 4 0 1 85 6 103
2019 Non-visible minority 71 13 4 5 4 1 1 86 10 257
2018 Visible minority 65 24 3 2 4 0 1 91 6 67
2018 Non-visible minority 76 12 6 5 1 0 0 88 6 238
2017 Visible minority 57 17 5 12 4 0 4 77 17 74
2017 Non-visible minority 75 15 6 2 2 1 0 90 4 256

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 59 29 5 1 3 0 3 91 4 96
2020 Non-visible minority 63 23 8 5 1 0 1 86 6 255
2019 Visible minority 63 21 8 3 3 0 2 86 6 102
2019 Non-visible minority 50 29 12 5 3 0 0 79 9 256
2018 Visible minority 57 27 11 0 4 0 1 85 4 69
2018 Non-visible minority 50 34 11 4 1 0 0 84 5 242
2017 Visible minority 49 24 11 9 6 1 0 74 15 75
2017 Non-visible minority 54 31 9 5 1 0 0 85 6 256

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 61 23 8 4 2 0 2 86 6 97
2020 Non-visible minority 60 21 9 5 3 0 1 82 8 257
2019 Visible minority 50 27 12 3 6 0 2 79 9 103
2019 Non-visible minority 53 25 10 5 5 0 1 79 11 255
2018 Visible minority 53 16 17 6 6 1 1 71 12 69
2018 Non-visible minority 50 26 15 4 4 0 0 76 9 242
2017 Visible minority 51 20 15 9 4 1 0 71 14 75
2017 Non-visible minority 55 27 10 5 2 0 1 83 7 256

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 59 15 7 2 1 0 16 88 3 97
2020 Non-visible minority 57 14 4 4 1 0 20 88 7 257
2019 Visible minority 62 13 6 1 1 0 17 91 2 101
2019 Non-visible minority 54 16 8 2 2 0 19 85 5 257
2018 Visible minority 64 14 5 0 2 3 13 92 2 66
2018 Non-visible minority 53 17 5 2 0 0 22 90 3 241
2017 Visible minority 50 18 5 8 4 1 13 80 14 75
2017 Non-visible minority 53 19 3 3 1 0 21 92 4 255

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 67 20 5 1 1 1 5 92 2 97
2020 Non-visible minority 73 19 4 2 0 0 2 94 2 256
2019 Visible minority 74 15 5 1 0 1 5 94 1 102
2019 Non-visible minority 67 21 6 2 0 0 4 91 2 257
2018 Visible minority 70 13 5 2 2 2 6 91 4 69
2018 Non-visible minority 69 20 7 1 1 0 3 92 1 241
2017 Visible minority 61 16 7 5 3 0 8 84 8 74
2017 Non-visible minority 66 21 6 2 1 0 4 91 3 256

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 33 12 7 7 0 1 73 15 97
2020 Non-visible minority 58 25 10 3 2 0 2 84 5 257
2019 Visible minority 36 26 17 8 10 0 4 64 19 103
2019 Non-visible minority 49 26 11 4 8 0 0 76 13 257
2018 Visible minority 57 19 14 6 2 1 1 77 8 69
2018 Non-visible minority 61 23 6 4 4 0 1 85 8 242
2017 Visible minority 49 24 7 10 4 4 3 78 15 75
2017 Non-visible minority 62 20 11 3 3 0 2 83 5 255

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 34 13 5 2 1 2 79 7 97
2020 Non-visible minority 41 32 20 4 2 0 1 74 6 257
2019 Visible minority 49 29 12 3 1 3 4 84 4 103
2019 Non-visible minority 48 35 11 2 2 0 1 84 4 258
2018 Visible minority 53 29 8 8 2 0 0 83 9 69
2018 Non-visible minority 42 36 15 5 1 0 1 79 6 241
2017 Visible minority 47 31 13 8 0 1 0 78 8 75
2017 Non-visible minority 45 39 9 5 1 0 1 85 6 254

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 13 46 27 7 6 0 0 60 13 97
2020 Non-visible minority 27 45 22 4 2 0 0 73 6 257

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 18 37 32 11 2 0 0 55 13 97
2020 Non-visible minority 12 41 34 9 4 0 0 53 13 256
2019 Visible minority 20 34 36 8 2 0 0 54 10 105
2019 Non-visible minority 18 27 38 14 2 0 0 45 17 258
2018 Visible minority 26 36 34 3 1 0 0 62 4 69
2018 Non-visible minority 15 33 35 12 5 0 0 48 17 242
2017 Visible minority 18 39 36 4 3 0 0 57 7 75
2017 Non-visible minority 14 38 38 9 1 0 0 52 10 256

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 3 14 39 31 12 1 0 44 17 97
2020 Non-visible minority 7 20 39 22 11 0 0 34 27 256
2019 Visible minority 3 11 45 24 15 0 2 40 14 103
2019 Non-visible minority 9 18 39 25 9 0 0 34 27 255
2018 Visible minority 1 13 38 33 14 0 0 47 15 65
2018 Non-visible minority 9 17 41 22 10 0 0 32 27 241
2017 Visible minority 0 6 45 32 16 1 0 48 7 75
2017 Non-visible minority 5 15 43 26 11 0 0 37 20 255

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 50 10 1 0 0 1 89 1 97
2020 Non-visible minority 45 37 10 5 2 2 0 83 6 255
2019 Visible minority 31 49 13 6 1 1 0 80 7 104
2019 Non-visible minority 38 42 9 6 1 2 0 83 8 258
2018 Visible minority 28 50 11 8 2 2 0 79 9 69
2018 Non-visible minority 34 49 12 2 1 1 0 84 4 239
2017 Visible minority 28 40 16 11 1 4 0 71 13 75
2017 Non-visible minority 34 44 11 6 2 2 0 80 9 256

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 49 10 4 1 3 1 83 6 97
2020 Non-visible minority 35 39 9 10 6 2 0 76 15 255

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 37 11 11 6 2 2 70 18 97
2020 Non-visible minority 40 28 10 13 9 0 0 68 22 256

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 38 15 5 0 3 2 78 6 97
2020 Non-visible minority 50 27 14 4 3 2 0 78 7 256

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 45 13 6 2 1 1 78 8 97
2020 Non-visible minority 36 34 15 9 6 1 0 71 14 257
2019 Visible minority 25 36 20 15 3 1 0 62 18 105
2019 Non-visible minority 23 39 18 12 5 2 0 64 18 259
2018 Visible minority 33 43 14 9 1 1 0 76 10 69
2018 Non-visible minority 27 41 15 10 5 1 0 69 15 240
2017 Visible minority 25 46 20 7 1 1 0 72 8 75
2017 Non-visible minority 26 49 11 9 3 2 0 76 12 256

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 37 5 9 0 0 0 86 9 97
2020 Non-visible minority 41 45 6 7 2 0 0 85 8 257

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 37 10 12 1 1 0 76 13 97
2020 Non-visible minority 36 40 7 13 4 0 0 76 17 257

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 42 8 5 1 0 1 86 6 96
2020 Non-visible minority 37 40 15 6 3 0 0 76 9 254

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 40 4 4 2 0 0 89 6 96
2020 Non-visible minority 50 34 8 6 2 0 1 85 8 257

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 54 26 6 1 0 7 5 92 1 97
2020 Non-visible minority 65 16 6 0 1 8 4 92 1 257

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 40 13 1 0 2 1 85 1 96
2020 Non-visible minority 47 36 8 5 2 2 0 85 7 252

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 39 11 7 3 0 1 79 10 96
2020 Non-visible minority 53 29 9 7 2 0 0 82 9 253

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 40 7 11 1 0 0 81 12 97
2020 Non-visible minority 49 31 6 11 3 1 0 80 14 255

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 12 48 29 6 0 0 5 63 7 18
2020 Non-visible minority 31 43 10 14 1 1 0 75 15 88
2019 Visible minority 0 62 12 20 0 0 6 66 22 16
2019 Non-visible minority 25 48 12 11 1 2 0 75 12 91

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 52 48 18
2020 Non-visible minority 80 20 88

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 20 46 34 0 0 0 0 66 0 10
2020 Non-visible minority 32 31 19 11 7 0 0 63 18 72
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 10 90 97
2020 Non-visible minority 6 94 256

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 3 97 97
2020 Non-visible minority 10 90 256
2019 Visible minority 13 87 105
2019 Non-visible minority 12 88 258
2017 Visible minority 18 82 75
2017 Non-visible minority 17 83 256
2014 Visible minority 12 88 47
2014 Non-visible minority 14 86 232

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 51 49 14
2019 Non-visible minority 83 17 31
2017 Visible minority 77 23 13
2017 Non-visible minority 89 11 44
2014 Non-visible minority 90 10 30

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Visible minority 69 31 0 0 0 0 0 100 0 10
2017 Non-visible minority 52 33 5 8 3 0 0 85 11 39
2014 Non-visible minority 59 15 5 12 9 0 0 74 21 27

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 33 9 8 2 3 4 79 11 97
2020 Non-visible minority 48 31 10 6 1 2 2 82 8 257
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 20 48 32 0 70 30 97
2020 Non-visible minority 28 49 21 1 63 37 257

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 57 43 19
2020 Non-visible minority 47 53 70

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 31 10 6 17 6 0 66 24 19
2020 Non-visible minority 16 38 17 14 10 2 4 57 26 70

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 10 36 21 17 11 6 0 49 30 19
2020 Non-visible minority 10 29 26 14 18 2 2 40 33 70

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 53 18 9 2 0 4 13 86 3 96
2020 Non-visible minority 61 16 5 5 1 0 11 88 6 255
2019 Visible minority 52 20 8 5 2 3 10 83 8 104
2019 Non-visible minority 59 19 7 5 2 2 6 85 7 257
2018 Visible minority 55 18 9 3 0 1 13 86 3 68
2018 Non-visible minority 56 17 10 6 2 1 8 80 10 240
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