2020 Public Service Employee Survey Results for Canadian Grain Commission by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 47 2 16 2 0 0 80 18 316
2020 First official language - French 17 36 26 19 2 0 0 53 21 44

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 80 14 3 1 0 0 2 96 1 314
2020 First official language - French 42 35 17 2 4 0 0 77 6 44
2017 First official language - English 85 11 1 1 0 0 1 98 1 294
2017 First official language - French 52 32 5 6 3 0 3 86 9 38
2014 First official language - English 84 11 2 0 0 1 1 98 1 253
2014 First official language - French 38 33 17 5 4 0 2 73 10 33

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 42 9 10 2 0 0 79 12 315
2020 First official language - French 25 42 19 9 5 0 0 67 14 43
2019 First official language - English 42 38 7 9 4 0 0 80 13 322
2019 First official language - French 27 36 9 26 2 0 0 63 28 44
2017 First official language - English 42 38 5 9 5 0 0 80 14 294
2017 First official language - French 22 40 13 14 11 0 0 63 24 38
2014 First official language - English 43 38 7 8 4 0 0 81 11 252
2014 First official language - French 50 23 20 8 0 0 0 72 8 33

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 40 7 5 2 0 1 86 7 314
2020 First official language - French 29 49 17 5 0 0 0 78 5 43
2019 First official language - English 37 46 5 9 3 0 0 83 12 321
2019 First official language - French 35 48 6 8 0 0 2 85 9 45
2018 First official language - English 43 42 3 9 2 0 0 85 11 278
2018 First official language - French 31 45 10 6 3 0 4 80 9 37
2017 First official language - English 50 35 7 7 2 0 0 85 8 294
2017 First official language - French 36 55 0 3 3 0 3 94 6 38
2014 First official language - English 39 41 11 8 1 0 0 80 9 253
2014 First official language - French 26 52 19 3 0 0 0 78 3 33

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 37 5 8 2 0 0 85 10 315
2020 First official language - French 45 43 2 9 0 0 0 89 9 43
2019 First official language - English 53 35 6 5 1 0 0 89 6 320
2019 First official language - French 33 57 4 4 2 0 0 89 6 45
2017 First official language - English 64 29 3 2 1 0 0 94 3 292
2017 First official language - French 46 40 11 3 0 0 0 86 3 38
2014 First official language - English 57 34 5 3 1 0 0 91 4 253
2014 First official language - French 59 33 6 2 0 0 0 92 2 33

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 29 13 9 3 0 0 75 12 316
2020 First official language - French 31 42 13 7 5 3 0 75 12 43
2019 First official language - English 42 34 12 8 4 0 0 76 11 320
2019 First official language - French 20 39 23 11 4 0 2 60 16 45
2018 First official language - English 44 32 13 7 4 0 0 76 11 278
2018 First official language - French 21 50 11 14 3 0 0 72 17 37
2017 First official language - English 52 29 9 7 3 0 0 81 11 294
2017 First official language - French 33 21 26 8 11 0 0 55 19 38
2014 First official language - English 38 38 9 8 6 0 0 77 14 253
2014 First official language - French 30 30 6 23 10 0 0 60 34 33

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 41 7 6 2 0 0 86 8 315
2020 First official language - French 43 45 12 0 0 0 0 88 0 43
2019 First official language - English 37 43 12 5 3 0 0 80 8 322
2019 First official language - French 33 44 9 10 4 0 0 77 13 45
2018 First official language - English 38 47 9 5 1 0 0 85 6 276
2018 First official language - French 27 44 18 2 8 0 0 72 11 37
2017 First official language - English 45 41 7 5 1 0 0 86 6 294
2017 First official language - French 26 56 10 5 3 0 0 81 8 38
2014 First official language - English 33 51 11 2 3 0 0 85 5 253
2014 First official language - French 17 58 13 8 3 0 0 75 12 33

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 38 13 9 5 0 0 73 13 315
2020 First official language - French 24 39 28 7 2 0 0 63 10 44
2019 First official language - English 30 35 16 14 5 1 0 65 19 321
2019 First official language - French 25 42 28 2 2 0 0 67 4 44
2018 First official language - English 29 37 18 11 5 0 0 67 15 277
2018 First official language - French 22 43 21 11 3 0 0 65 14 37
2017 First official language - English 33 39 12 10 4 1 1 73 15 294
2017 First official language - French 16 55 13 10 6 0 0 71 16 38
2014 First official language - English 27 42 17 9 5 0 0 69 14 253
2014 First official language - French 11 46 30 7 6 0 0 57 13 33

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 40 8 8 1 0 0 83 9 314
2020 First official language - French 30 51 14 2 2 0 0 81 5 44
2019 First official language - English 38 42 7 11 2 0 0 80 13 320
2019 First official language - French 37 35 17 9 2 0 0 72 11 44
2018 First official language - English 38 40 10 8 2 0 0 79 11 278
2018 First official language - French 29 47 11 13 0 0 0 76 13 37
2017 First official language - English 45 36 10 7 2 0 0 81 9 293
2017 First official language - French 26 45 13 10 6 0 0 71 16 38

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 33 5 4 1 0 0 91 4 311
2020 First official language - French 53 35 10 2 0 0 0 88 2 44
2019 First official language - English 52 37 6 3 2 0 0 90 4 320
2019 First official language - French 45 48 7 0 0 0 0 93 0 44
2018 First official language - English 51 42 5 2 1 0 0 93 3 275
2018 First official language - French 40 34 17 9 0 0 0 75 9 37
2017 First official language - English 60 31 4 3 1 0 0 92 4 294
2017 First official language - French 45 44 11 0 0 0 0 89 0 38
2014 First official language - English 53 38 6 3 0 0 0 91 3 253
2014 First official language - French 32 48 13 3 3 0 0 80 7 33

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 37 13 6 5 0 0 77 10 315
2020 First official language - French 29 53 9 7 2 0 0 81 10 44
2019 First official language - English 36 37 12 8 6 0 0 74 15 318
2019 First official language - French 25 50 17 7 2 0 0 75 9 44
2018 First official language - English 36 41 9 10 3 0 0 77 13 276
2018 First official language - French 28 44 15 10 3 0 0 72 13 37
2017 First official language - English 42 36 6 9 6 0 1 78 15 294
2017 First official language - French 21 50 13 10 6 0 0 71 16 38

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 32 7 2 0 0 0 91 2 312
2020 First official language - French 46 50 5 0 0 0 0 95 0 44
2019 First official language - English 58 32 7 2 1 0 0 90 3 316
2019 First official language - French 46 35 16 2 0 0 0 81 2 44
2018 First official language - English 57 35 7 1 1 0 0 92 2 272
2018 First official language - French 44 40 14 2 0 0 0 83 2 36
2017 First official language - English 71 21 5 2 0 0 0 92 3 294
2017 First official language - French 51 37 8 0 3 0 0 89 3 38
2014 First official language - English 68 26 6 0 0 0 0 94 1 253
2014 First official language - French 46 38 15 0 0 0 0 85 0 33

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 36 10 10 3 0 0 77 13 313
2020 First official language - French 29 50 12 5 2 2 0 81 8 44
2019 First official language - English 36 39 11 9 5 0 0 75 15 321
2019 First official language - French 22 44 21 11 2 0 0 65 14 44
2018 First official language - English 34 40 11 10 4 0 0 75 14 272
2018 First official language - French 27 35 19 11 8 0 0 61 20 36
2017 First official language - English 41 38 8 8 5 0 0 78 14 293
2017 First official language - French 23 43 13 13 8 0 0 65 21 38
2014 First official language - English 34 40 11 10 5 0 0 74 15 253
2014 First official language - French 19 35 14 26 3 0 2 56 30 33

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 34 11 8 4 0 0 77 12 314
2020 First official language - French 23 49 18 10 0 0 0 72 10 44
2019 First official language - English 40 32 14 8 6 0 0 72 14 321
2019 First official language - French 24 38 29 4 5 0 0 62 9 44
2018 First official language - English 40 35 12 8 5 0 0 75 13 274
2018 First official language - French 21 49 18 6 6 0 0 70 11 36
2017 First official language - English 48 32 11 5 4 0 0 80 9 294
2017 First official language - French 28 32 27 5 8 0 0 60 14 38
2014 First official language - English 41 35 13 9 2 0 0 77 11 253
2014 First official language - French 21 34 25 16 3 0 0 55 20 33

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 40 10 8 2 0 0 80 10 314
2020 First official language - French 36 50 12 3 0 0 0 86 3 43
2019 First official language - English 38 39 15 7 2 0 0 77 8 319
2019 First official language - French 28 45 16 9 2 0 0 73 11 45
2018 First official language - English 40 35 13 8 3 0 0 76 11 276
2018 First official language - French 24 56 17 3 0 0 0 80 3 37
2017 First official language - English 52 29 9 6 2 0 1 82 9 294
2017 First official language - French 28 53 10 3 6 0 0 81 8 38
2014 First official language - English 43 40 10 6 1 0 0 83 7 253
2014 First official language - French 21 52 24 3 0 0 0 73 3 33

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 37 8 3 2 0 0 86 5 316
2020 First official language - French 48 47 2 0 0 0 2 97 0 44
2019 First official language - English 44 37 12 5 2 0 0 81 7 323
2019 First official language - French 34 52 5 6 2 0 0 87 9 45
2018 First official language - English 45 41 7 6 1 0 0 86 7 275
2018 First official language - French 33 52 6 0 8 0 0 85 8 37
2017 First official language - English 56 30 8 4 2 0 0 86 6 294
2017 First official language - French 33 45 10 8 3 0 0 79 11 38
2014 First official language - English 50 39 7 3 1 0 0 89 5 252
2014 First official language - French 30 48 12 3 6 0 0 79 9 33

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 33 17 7 4 0 0 72 11 313
2020 First official language - French 41 30 20 7 0 0 2 73 7 44
2019 First official language - English 41 31 16 8 2 0 1 73 10 317
2019 First official language - French 35 34 22 2 2 0 5 72 4 45
2018 First official language - English 45 30 13 7 4 0 1 76 11 277
2018 First official language - French 36 42 16 0 0 0 6 83 0 37
2017 First official language - English 45 31 14 7 1 0 2 78 7 294
2017 First official language - French 38 48 8 3 0 0 3 88 3 36
2014 First official language - English 33 36 21 7 1 0 2 71 8 253
2014 First official language - French 39 37 14 3 6 0 0 76 9 33

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 21 35 26 12 0 1 38 26 316
2020 First official language - French 2 26 39 27 7 0 0 33 28 44
2019 First official language - English 7 19 39 24 10 1 1 34 26 321
2019 First official language - French 8 17 38 32 4 0 0 36 26 45
2018 First official language - English 4 20 43 19 12 0 2 31 24 277
2018 First official language - French 11 28 31 19 11 0 0 30 39 37
2017 First official language - English 3 19 37 25 14 0 2 39 22 293
2017 First official language - French 6 25 24 26 13 0 5 42 33 38
2014 First official language - English 6 18 43 23 9 0 0 32 24 253
2014 First official language - French 3 36 46 13 3 0 0 16 39 33

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 2 10 27 34 24 1 1 59 13 316
2020 First official language - French 5 7 28 29 22 5 4 56 13 44
2019 First official language - English 5 15 28 31 19 1 1 51 20 321
2019 First official language - French 2 20 40 20 13 0 4 35 23 45
2018 First official language - English 3 9 30 34 22 2 1 58 12 274
2018 First official language - French 0 26 26 30 14 2 2 46 27 37
2017 First official language - English 3 10 26 27 28 3 4 58 14 293
2017 First official language - French 6 19 26 29 21 0 0 50 25 38
2014 First official language - English 8 23 35 17 15 1 1 33 31 252
2014 First official language - French 4 22 39 26 6 4 0 33 27 32

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 17 31 26 15 0 2 41 27 315
2020 First official language - French 11 16 39 20 5 5 4 27 30 44
2019 First official language - English 13 17 28 24 15 1 2 40 31 322
2019 First official language - French 24 24 31 15 4 0 2 19 49 45
2018 First official language - English 13 15 35 21 13 1 2 36 29 272
2018 First official language - French 10 36 32 18 2 0 3 21 46 37
2017 First official language - English 7 14 27 23 21 3 5 48 23 293
2017 First official language - French 13 27 31 13 13 3 0 27 42 38
2014 First official language - English 8 17 30 25 15 2 3 42 26 253
2014 First official language - French 3 35 31 29 3 0 0 32 37 33

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 3 6 25 40 25 0 1 66 9 312
2020 First official language - French 2 11 14 41 19 5 7 68 16 42
2019 First official language - English 3 6 27 36 26 1 2 64 9 318
2019 First official language - French 2 12 29 40 15 0 2 56 15 45
2018 First official language - English 3 7 27 37 23 1 2 62 10 272
2018 First official language - French 5 14 17 45 14 2 3 62 19 37
2017 First official language - English 1 5 24 33 31 1 5 69 6 292
2017 First official language - French 3 7 31 29 18 3 8 53 11 38
2014 First official language - English 2 8 25 40 22 0 2 64 10 251
2014 First official language - French 0 7 51 25 16 0 0 42 7 33

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 19 27 28 16 1 1 44 28 316
2020 First official language - French 2 23 32 30 6 2 4 39 27 44
2019 First official language - English 10 16 29 23 17 2 2 42 27 320
2019 First official language - French 8 34 22 23 11 2 0 34 44 45
2018 First official language - English 8 20 32 21 17 1 1 39 28 275
2018 First official language - French 0 32 20 27 15 0 5 45 34 37
2017 First official language - English 8 16 27 20 24 2 4 46 25 293
2017 First official language - French 8 21 29 24 15 0 3 40 30 38
2014 First official language - English 18 18 37 17 9 0 0 26 37 253
2014 First official language - French 12 37 38 11 2 0 0 14 48 33

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 2 11 23 31 29 3 2 63 13 312
2020 First official language - French 5 5 30 23 28 7 2 56 11 44
2019 First official language - English 4 9 19 27 32 5 3 65 14 320
2019 First official language - French 4 20 45 18 13 0 0 31 25 45
2018 First official language - English 3 5 22 33 30 2 4 68 9 273
2018 First official language - French 6 11 21 27 23 3 7 57 20 37
2017 First official language - English 2 5 15 33 34 5 7 75 8 292
2017 First official language - French 3 10 34 29 13 11 0 47 15 38
2014 First official language - English 3 8 26 32 24 2 5 59 12 253
2014 First official language - French 0 17 19 49 5 5 5 59 19 33

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 13 31 27 18 2 1 47 21 313
2020 First official language - French 2 11 34 35 12 2 2 50 14 44
2019 First official language - English 10 17 27 21 19 3 3 43 28 320
2019 First official language - French 6 33 27 21 9 2 2 31 40 45
2018 First official language - English 10 13 29 26 18 3 1 46 24 275
2018 First official language - French 15 8 33 23 15 6 0 40 25 37
2017 First official language - English 7 12 29 18 26 4 5 48 21 292
2017 First official language - French 6 19 42 26 5 0 2 32 25 38
2014 First official language - English 8 13 36 23 15 1 4 40 22 253
2014 First official language - French 0 27 27 36 9 0 0 46 27 33

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 3 13 39 28 15 0 1 44 16 315
2020 First official language - French 7 18 44 16 13 0 2 29 26 44
2019 First official language - English 7 13 27 34 19 0 1 53 20 320
2019 First official language - French 4 20 33 30 11 0 2 42 24 45
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 32 16 12 4 5 2 65 18 315
2020 First official language - French 17 50 23 2 2 2 5 71 5 44
2019 First official language - English 29 32 16 11 7 2 2 64 19 322
2019 First official language - French 21 40 25 12 0 2 0 62 13 45
2018 First official language - English 27 36 19 9 5 2 1 66 15 275
2018 First official language - French 15 38 28 5 9 2 3 57 14 37
2017 First official language - English 33 37 14 9 4 3 1 73 13 293
2017 First official language - French 16 39 26 8 8 0 3 56 17 38
2014 First official language - English 33 42 14 7 4 0 0 76 11 252
2014 First official language - French 16 30 46 8 0 0 0 46 8 33

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 29 6 13 5 0 0 75 18 313
2020 First official language - French 50 43 2 2 0 2 0 95 3 44
2019 First official language - English 45 28 9 12 5 0 1 74 17 321
2019 First official language - French 32 51 9 6 2 0 0 83 8 45
2018 First official language - English 43 29 10 10 7 0 0 72 17 276
2018 First official language - French 51 34 2 6 7 0 0 85 13 37
2017 First official language - English 47 29 8 10 6 0 0 76 15 292
2017 First official language - French 31 58 5 0 3 3 0 91 3 38
2014 First official language - English 44 30 9 12 4 1 0 75 16 253
2014 First official language - French 32 53 13 2 0 0 0 85 2 33

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 27 8 5 3 0 0 84 8 315
2020 First official language - French 61 27 5 5 3 0 0 88 7 43
2019 First official language - English 48 30 8 10 4 0 1 79 14 319
2019 First official language - French 46 41 5 4 4 0 0 87 8 45
2018 First official language - English 47 34 7 9 2 0 0 82 11 275
2018 First official language - French 46 41 8 0 6 0 0 87 6 37
2017 First official language - English 52 35 5 6 2 0 0 87 8 294
2017 First official language - French 49 35 5 8 3 0 0 84 11 38
2014 First official language - English 39 45 11 4 2 0 0 84 6 253
2014 First official language - French 35 58 7 0 0 0 0 93 0 33

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 34 11 7 1 1 0 80 8 312
2020 First official language - French 40 48 9 3 0 0 0 88 3 43
2019 First official language - English 44 34 11 5 4 1 1 80 9 322
2019 First official language - French 30 62 6 2 0 0 0 91 2 45
2018 First official language - English 41 38 11 6 3 1 0 80 8 276
2018 First official language - French 47 26 19 3 6 0 0 73 9 37

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 23 11 5 2 4 1 81 7 317
2020 First official language - French 33 37 12 0 2 11 4 83 3 44
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 24 16 5 1 1 5 77 6 315
2020 First official language - French 31 50 9 5 0 2 3 85 5 43
2019 First official language - English 44 25 16 5 2 2 6 74 8 322
2019 First official language - French 46 29 18 2 2 2 0 77 4 45

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 30 13 7 2 1 0 78 9 316
2020 First official language - French 44 31 15 8 0 2 0 77 8 42
2019 First official language - English 41 33 13 9 3 1 1 75 12 323
2019 First official language - French 42 33 11 12 2 0 0 75 14 45
2018 First official language - English 44 37 8 9 3 0 0 81 12 278
2018 First official language - French 42 34 18 6 0 0 0 76 6 37
2017 First official language - English 47 34 8 5 5 0 1 82 10 294
2017 First official language - French 37 40 11 10 3 0 0 76 13 38
2014 First official language - English 40 37 12 8 2 0 1 78 9 253
2014 First official language - French 29 44 24 3 0 0 0 73 3 33

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 28 13 7 3 1 1 77 10 316
2020 First official language - French 46 32 11 5 0 6 0 82 5 43

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 26 12 8 2 0 1 77 10 315
2020 First official language - French 50 37 9 3 0 2 0 88 3 43
2019 First official language - English 44 30 11 8 5 1 1 76 13 319
2019 First official language - French 46 34 8 9 2 0 0 81 11 45
2018 First official language - English 44 36 7 9 3 0 0 81 12 278
2018 First official language - French 40 30 10 18 2 0 0 70 20 36
2017 First official language - English 50 31 7 7 3 0 1 83 10 294
2017 First official language - French 34 42 11 8 3 3 0 78 10 38
2014 First official language - English 46 33 9 9 3 0 0 80 12 253
2014 First official language - French 22 55 14 6 0 3 0 80 6 33

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 33 67 316
2020 First official language - French 23 77 44

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 18 15 3 3 4 14 75 7 316
2020 First official language - French 37 24 16 2 0 9 11 77 3 44

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 22 10 8 3 0 1 79 11 316
2020 First official language - French 52 34 12 2 0 0 0 86 2 44
2019 First official language - English 48 28 13 7 4 1 1 77 10 322
2019 First official language - French 41 36 13 7 2 0 0 78 9 45
2018 First official language - English 47 31 12 5 4 0 0 78 10 278
2018 First official language - French 36 43 10 7 3 0 0 79 11 37
2017 First official language - English 57 25 9 5 4 0 0 82 9 294
2017 First official language - French 41 29 11 11 6 3 0 72 17 38
2014 First official language - English 48 28 13 5 3 0 2 78 8 251
2014 First official language - French 27 49 22 2 0 0 0 76 2 33
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 28 17 6 3 3 0 73 10 317
2020 First official language - French 25 48 14 0 0 12 0 84 0 44
2019 First official language - English 38 26 17 6 6 6 1 68 14 321
2019 First official language - French 31 32 23 6 6 2 0 64 12 45
2018 First official language - English 32 35 17 8 4 4 0 70 12 277
2018 First official language - French 23 38 25 7 2 5 0 64 10 37
2017 First official language - English 41 37 10 7 1 3 0 80 9 292
2017 First official language - French 34 40 7 11 5 3 0 76 16 38
2014 First official language - English 36 39 12 2 5 5 0 79 8 253
2014 First official language - French 16 46 24 10 0 3 0 64 11 33

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 31 17 8 4 2 0 70 13 316
2020 First official language - French 22 51 22 3 0 3 0 74 3 42
2019 First official language - English 30 25 21 12 8 4 1 57 21 321
2019 First official language - French 26 32 23 13 6 0 0 58 19 45
2018 First official language - English 29 37 13 13 6 2 1 67 19 278
2018 First official language - French 20 38 21 18 0 2 0 59 19 36
2017 First official language - English 38 36 12 8 3 2 0 76 12 294
2017 First official language - French 29 45 16 5 5 0 0 74 11 38
2014 First official language - English 36 34 16 8 5 1 0 71 13 253
2014 First official language - French 16 37 28 16 2 0 0 53 19 33

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 34 18 14 6 2 0 60 21 317
2020 First official language - French 12 46 24 14 0 4 0 61 14 44
2019 First official language - English 19 29 20 11 14 6 1 52 26 320
2019 First official language - French 24 18 37 11 8 2 0 43 20 45
2018 First official language - English 20 28 22 18 7 4 1 50 26 277
2018 First official language - French 19 29 22 23 0 7 0 52 25 37
2017 First official language - English 27 37 17 9 6 4 0 66 16 294
2017 First official language - French 19 42 18 21 0 0 0 61 21 38
2014 First official language - English 26 38 17 9 5 4 0 67 15 253
2014 First official language - French 14 38 29 14 3 2 0 52 18 33

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 40 15 15 5 1 0 65 20 317
2020 First official language - French 23 47 17 14 0 0 0 70 14 44
2019 First official language - English 20 29 21 14 12 4 1 51 27 322
2019 First official language - French 20 35 21 16 9 0 0 54 24 45
2018 First official language - English 17 38 15 20 7 2 0 57 28 277
2018 First official language - French 20 24 25 24 5 2 0 45 30 37
2017 First official language - English 31 37 12 14 5 2 0 70 19 294
2017 First official language - French 19 41 24 13 3 0 0 60 16 38
2014 First official language - English 25 41 14 15 5 1 0 67 20 253
2014 First official language - French 20 41 26 9 3 0 0 61 13 33

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 25 12 4 6 11 9 73 13 316
2020 First official language - French 39 20 24 8 5 4 0 62 13 43
2019 First official language - English 31 23 16 5 5 16 5 68 12 322
2019 First official language - French 32 29 21 9 4 0 5 64 14 45
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 44 14 5 2 0 0 78 7 317
2020 First official language - French 24 51 19 2 0 4 0 78 2 44
2019 First official language - English 24 48 16 8 2 2 0 73 10 323
2019 First official language - French 34 42 9 13 2 0 0 76 15 45
2018 First official language - English 34 43 14 7 1 0 0 78 9 276
2018 First official language - French 23 32 24 18 0 3 0 57 18 37
2017 First official language - English 47 39 7 5 1 0 0 87 6 293
2017 First official language - French 27 58 8 5 3 0 0 84 8 38
2014 First official language - English 49 37 8 4 2 1 0 86 6 253
2014 First official language - French 34 46 13 3 3 0 0 80 7 33

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 41 19 11 3 0 0 66 14 314
2020 First official language - French 14 52 22 7 2 2 0 68 10 44
2019 First official language - English 14 37 23 16 7 2 1 52 24 319
2019 First official language - French 19 34 23 18 7 0 0 53 24 44

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 37 11 5 2 1 1 81 7 313
2020 First official language - French 28 47 9 14 0 0 2 77 14 44
2019 First official language - English 39 39 11 6 3 2 1 80 9 321
2019 First official language - French 33 48 13 4 2 0 0 81 6 45
2018 First official language - English 48 33 10 6 2 1 1 82 8 277
2018 First official language - French 32 47 12 6 2 0 0 80 9 37
2017 First official language - English 55 31 7 4 1 1 1 88 5 292
2017 First official language - French 44 32 13 5 6 0 0 76 11 38
2014 First official language - English 52 36 6 2 1 2 0 90 3 253
2014 First official language - French 38 44 12 3 0 0 2 84 4 33

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 34 16 4 2 1 0 78 6 316
2020 First official language - French 33 39 26 0 0 2 0 74 0 44
2019 First official language - English 39 40 14 5 2 1 1 80 7 321
2019 First official language - French 36 38 15 9 2 0 0 74 11 45
2018 First official language - English 42 38 13 4 1 0 1 81 5 274
2018 First official language - French 28 46 19 6 0 2 0 75 6 37

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 26 16 11 9 8 1 61 22 315
2020 First official language - French 27 35 14 11 0 9 4 71 13 44
2019 First official language - English 22 29 19 13 9 6 1 56 23 320
2019 First official language - French 26 35 13 9 8 4 4 67 19 45
2018 First official language - English 28 31 17 10 9 4 2 62 20 276
2018 First official language - French 15 42 23 5 8 7 0 61 14 37
2017 First official language - English 32 29 13 9 7 7 4 68 17 293
2017 First official language - French 15 45 10 15 8 3 3 64 25 38
2014 First official language - English 30 31 18 12 4 4 2 64 17 253
2014 First official language - French 9 44 28 3 10 5 0 56 14 33

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 34 19 11 6 2 0 63 17 315
2020 First official language - French 15 44 22 19 0 0 0 59 19 44
2019 First official language - English 23 35 16 15 9 2 0 60 24 322
2019 First official language - French 20 31 28 16 4 0 0 52 20 45
2018 First official language - English 30 32 18 12 6 1 1 64 18 276
2018 First official language - French 22 35 28 11 0 3 0 59 11 37
2017 First official language - English 42 32 11 10 4 1 0 75 14 293
2017 First official language - French 28 47 13 3 6 3 0 77 9 38
2014 First official language - English 29 38 16 12 4 0 0 68 16 253
2014 First official language - French 14 48 27 11 0 0 0 61 11 33

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 27 17 14 16 1 2 51 31 316
2020 First official language - French 15 38 16 11 8 4 7 60 22 44
2019 First official language - English 20 25 15 16 19 2 2 47 37 321
2019 First official language - French 20 38 14 15 8 2 2 61 24 45
2018 First official language - English 22 25 19 14 17 1 2 48 32 277
2018 First official language - French 23 18 26 22 7 0 4 43 30 37
2017 First official language - English 29 23 14 18 11 3 3 55 31 292
2017 First official language - French 18 42 18 5 14 0 3 62 19 38
2014 First official language - English 23 30 16 16 12 2 1 55 29 252
2014 First official language - French 8 43 21 8 11 6 3 57 21 33

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 25 14 5 3 1 3 77 9 317
2020 First official language - French 40 39 7 12 2 0 0 79 14 44
2019 First official language - English 48 29 12 5 3 1 2 80 8 321
2019 First official language - French 24 43 20 7 2 0 4 69 9 45

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 29 12 8 2 1 3 77 10 317
2020 First official language - French 31 35 19 14 2 0 0 66 16 44
2019 First official language - English 42 28 16 6 4 2 3 73 10 319
2019 First official language - French 28 41 16 7 4 0 4 72 11 45

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 11 5 1 1 2 3 92 3 314
2020 First official language - French 77 17 2 0 2 2 0 95 3 44
2019 First official language - English 74 12 5 1 1 4 2 93 2 317
2019 First official language - French 69 14 9 2 0 4 2 88 2 45

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 13 5 1 0 3 6 93 1 316
2020 First official language - French 66 20 7 2 0 2 2 90 3 44
2019 First official language - English 77 8 3 1 2 2 7 93 3 317
2019 First official language - French 73 19 2 0 0 0 6 97 0 45

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 38 20 8 3 2 1 68 12 314
2020 First official language - French 15 57 9 12 0 7 0 77 13 44
2019 First official language - English 23 41 21 8 4 3 1 66 13 323
2019 First official language - French 15 46 23 9 2 4 0 64 12 44
2018 First official language - English 25 41 20 9 4 1 0 67 13 276
2018 First official language - French 17 29 34 11 6 3 0 47 17 37
2017 First official language - English 34 36 16 8 3 2 0 72 12 294
2017 First official language - French 13 63 11 8 3 3 0 78 11 38

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 37 13 6 3 0 0 79 8 314
2020 First official language - French 29 44 14 12 0 2 0 73 12 44
2019 First official language - English 37 40 11 7 4 1 0 78 11 321
2019 First official language - French 23 49 19 5 4 0 0 72 9 44
2018 First official language - English 46 36 11 5 0 1 0 83 5 275
2018 First official language - French 44 33 17 3 2 0 0 77 5 37
2017 First official language - English 54 31 10 3 2 1 0 86 4 294
2017 First official language - French 36 50 6 6 0 3 0 88 6 38
2014 First official language - English 51 36 8 3 1 1 0 88 4 252
2014 First official language - French 35 55 10 0 0 0 0 90 0 33

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 34 12 4 1 2 1 81 6 316
2020 First official language - French 25 59 4 2 2 5 3 91 5 43
2019 First official language - English 47 35 14 2 1 2 0 83 3 322
2019 First official language - French 38 52 9 0 2 0 0 89 2 45
2018 First official language - English 53 31 11 1 1 2 0 87 2 275
2018 First official language - French 43 41 10 5 0 0 0 85 5 37
2017 First official language - English 58 25 11 2 2 2 0 85 4 292
2017 First official language - French 28 55 13 0 3 0 0 84 3 38
2014 First official language - English 57 28 10 2 1 2 0 86 4 252
2014 First official language - French 37 50 9 3 0 0 0 88 3 33

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 25 23 6 2 5 1 66 9 316
2020 First official language - French 18 49 13 8 0 12 0 75 10 44

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 31 11 6 2 2 1 81 9 316
2020 First official language - French 32 53 7 5 2 0 2 86 7 44

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 30 8 4 1 0 0 87 5 315
2020 First official language - French 43 52 5 0 0 0 0 95 0 43
2019 First official language - English 51 33 11 3 2 0 0 84 5 320
2019 First official language - French 38 48 13 0 2 0 0 85 2 45
2018 First official language - English 54 32 10 3 1 0 0 86 4 273
2018 First official language - French 50 33 11 6 0 0 0 83 6 37
2017 First official language - English 60 29 6 3 2 0 0 90 5 294
2017 First official language - French 39 51 5 0 6 0 0 89 6 38
2014 First official language - English 58 32 6 3 1 0 0 91 4 251
2014 First official language - French 43 41 15 0 0 0 0 85 0 33

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 29 13 8 2 0 0 77 10 317
2020 First official language - French 35 46 17 2 0 0 0 81 2 44
2019 First official language - English 37 34 17 8 4 0 0 72 11 322
2019 First official language - French 33 38 16 11 2 0 0 71 13 45
2018 First official language - English 48 28 14 8 2 0 0 77 10 275
2018 First official language - French 38 37 17 3 5 0 0 75 8 37
2017 First official language - English 52 28 11 5 2 1 0 81 7 294
2017 First official language - French 36 37 16 5 6 0 0 73 11 38
2014 First official language - English 39 34 14 7 5 0 0 73 12 253
2014 First official language - French 30 34 16 14 2 3 0 66 17 33

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 28 15 7 2 0 0 76 9 317
2020 First official language - French 32 50 12 5 0 0 0 83 5 44
2019 First official language - English 36 35 18 6 4 0 0 71 11 317
2019 First official language - French 26 41 18 12 2 0 0 68 14 44
2018 First official language - English 45 35 9 7 3 0 0 81 10 272
2018 First official language - French 32 43 21 0 5 0 0 74 5 36
2017 First official language - English 52 30 10 6 2 0 0 82 8 294
2017 First official language - French 38 35 13 5 8 0 0 73 13 38
2014 First official language - English 42 33 14 8 4 0 0 75 12 253
2014 First official language - French 30 31 30 3 6 0 0 60 9 33

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 24 12 10 6 2 1 71 17 317
2020 First official language - French 28 44 11 10 2 5 0 75 13 44
2019 First official language - English 35 24 17 13 7 3 0 61 22 321
2019 First official language - French 26 28 26 7 9 5 0 56 16 45
2018 First official language - English 37 25 16 14 5 1 1 64 19 275
2018 First official language - French 24 31 28 7 6 3 0 57 14 37
2017 First official language - English 44 23 15 11 4 2 1 69 15 294
2017 First official language - French 33 22 16 19 8 0 3 56 28 38
2014 First official language - English 39 25 18 9 6 3 0 66 15 253
2014 First official language - French 32 21 13 17 13 3 0 55 31 33
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 19 48 33 317
2020 First official language - French 12 55 33 44
2019 First official language - English 22 45 33 323
2019 First official language - French 15 50 35 45
2018 First official language - English 16 45 39 277
2018 First official language - French 20 53 27 37
2017 First official language - English 13 53 34 294
2017 First official language - French 27 42 31 38
2014 First official language - English 16 56 28 253
2014 First official language - French 29 29 43 33

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 First official language - English 46 14 22 2 11 5 38
2017 First official language - French 20 19 52 10 0 0 10
2014 First official language - English 34 22 16 12 9999 15 42
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 18 20 6 3 24 7 58 13 315
2020 First official language - French 16 33 17 5 2 18 9 67 10 43
2019 First official language - English 24 23 18 8 6 17 3 58 19 321
2019 First official language - French 15 23 18 17 2 20 4 51 26 45
2018 First official language - English 23 17 21 7 5 22 5 56 15 276
2018 First official language - French 19 30 20 7 3 21 0 62 13 37
2017 First official language - English 27 19 17 7 4 21 5 62 15 294
2017 First official language - French 21 32 13 3 13 18 0 65 20 38
2014 First official language - English 28 25 18 5 3 16 4 67 10 253
2014 First official language - French 15 32 20 5 0 23 6 65 7 33

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 29 16 6 3 7 1 73 10 317
2020 First official language - French 24 55 7 7 0 7 0 85 8 44
2019 First official language - English 41 33 14 5 3 3 0 77 9 323
2019 First official language - French 27 45 14 8 2 5 0 75 11 45
2018 First official language - English 38 30 17 5 2 7 1 73 8 277
2018 First official language - French 30 46 6 8 3 7 0 82 12 37
2017 First official language - English 46 30 12 2 4 5 0 81 6 294
2017 First official language - French 28 42 8 10 6 5 0 74 17 38
2014 First official language - English 45 33 14 2 2 3 0 80 5 253
2014 First official language - French 36 35 23 0 0 3 3 76 0 33
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 316
2020 First official language - French 0 100 44

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 58 42 12

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 47 53 12

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 12

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 49 51 12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 17 19 3 1 28 6 64 6 316
2020 First official language - French 18 35 18 0 0 18 11 75 0 44
2019 First official language - English 28 19 21 3 2 23 4 65 6 323
2019 First official language - French 20 23 28 0 2 16 11 59 3 45
2018 First official language - English 23 19 21 3 2 26 5 62 7 276
2018 First official language - French 22 33 14 0 3 27 0 77 4 37
2017 First official language - English 29 15 16 2 2 28 6 68 7 294
2017 First official language - French 29 22 21 6 5 16 0 61 13 37
2014 First official language - English 27 25 18 2 1 22 6 71 5 253
2014 First official language - French 21 35 17 0 0 19 8 77 0 33

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 29 19 4 1 7 1 74 6 316
2020 First official language - French 24 53 12 2 0 9 0 85 2 44
2019 First official language - English 46 29 14 2 1 6 0 81 4 323
2019 First official language - French 39 32 23 2 2 2 0 73 4 45
2018 First official language - English 40 31 17 2 1 7 1 78 4 276
2018 First official language - French 37 36 8 3 3 13 0 84 7 37
2017 First official language - English 54 27 9 2 2 6 0 86 4 294
2017 First official language - French 36 34 14 5 3 8 0 76 8 38
2014 First official language - English 48 32 12 2 0 5 0 85 3 253
2014 First official language - French 31 54 9 0 0 7 0 91 0 33
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 25 23 15 13 0 1 50 28 317
2020 First official language - French 25 22 30 11 11 0 0 47 23 44

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 33 17 9 6 0 1 68 15 316
2020 First official language - French 32 29 22 10 7 0 0 61 17 44
2019 First official language - English 26 34 21 10 8 0 0 61 18 322
2019 First official language - French 30 29 18 14 9 0 0 59 23 45
2018 First official language - English 26 28 23 12 11 0 0 53 23 279
2018 First official language - French 13 40 21 13 11 0 3 54 24 35
2017 First official language - English 27 34 18 7 13 0 1 62 20 293
2017 First official language - French 18 25 14 24 19 0 0 43 43 38

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 28 26 19 7 0 0 47 26 317
2020 First official language - French 9 39 27 14 10 0 0 48 24 44
2019 First official language - English 23 33 25 12 5 1 1 57 17 322
2019 First official language - French 10 36 31 13 10 0 0 46 22 45
2018 First official language - English 19 35 24 13 8 0 0 54 21 277
2018 First official language - French 14 34 32 17 3 0 0 48 20 35
2017 First official language - English 25 30 26 14 4 0 1 56 18 294
2017 First official language - French 18 24 31 16 11 0 0 42 27 38

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 32 17 7 3 0 1 73 10 314
2020 First official language - French 24 42 16 11 2 0 5 69 14 44
2019 First official language - English 40 34 17 4 1 1 2 76 6 320
2019 First official language - French 27 31 17 21 2 0 2 59 23 45
2018 First official language - English 37 37 14 7 3 0 1 76 10 276
2018 First official language - French 34 23 22 6 11 0 3 59 18 34
2017 First official language - English 43 33 15 5 2 0 2 78 7 294
2017 First official language - French 31 24 18 18 6 0 3 57 25 38

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 23 20 20 13 0 0 47 33 316
2020 First official language - French 20 41 11 14 14 0 0 61 28 44
2019 First official language - English 30 28 16 14 9 1 2 60 24 319
2019 First official language - French 15 24 24 18 18 0 0 39 37 45
2018 First official language - English 26 31 18 12 12 0 1 57 25 277
2018 First official language - French 18 24 26 20 11 0 0 42 32 36
2017 First official language - English 29 27 22 10 11 0 1 57 21 294
2017 First official language - French 15 24 34 16 11 0 0 39 27 38

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 26 15 9 8 0 2 68 17 315
2020 First official language - French 36 20 18 7 19 0 0 56 26 44
2019 First official language - English 51 24 12 8 2 1 2 77 10 319
2019 First official language - French 29 20 9 14 23 0 4 52 39 45
2018 First official language - English 51 22 14 5 5 0 2 75 11 278
2018 First official language - French 47 9 16 10 16 0 3 57 27 35
2017 First official language - English 50 26 10 5 4 0 5 80 10 294
2017 First official language - French 23 24 24 11 16 0 2 48 27 38

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 28 25 13 10 0 0 53 22 316
2020 First official language - French 22 25 23 19 11 0 0 47 31 44
2019 First official language - English 30 34 21 8 5 0 1 65 14 321
2019 First official language - French 17 22 22 16 23 0 0 39 39 45
2018 First official language - English 30 29 21 12 8 0 0 59 20 276
2018 First official language - French 28 23 15 18 16 0 0 51 34 36
2017 First official language - English 32 34 18 10 7 0 0 65 16 293
2017 First official language - French 7 24 35 21 13 0 0 31 34 38

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 26 17 8 11 0 6 63 20 314
2020 First official language - French 31 28 18 16 5 0 2 61 21 44

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 33 18 8 4 0 1 69 13 314
2020 First official language - French 33 41 14 10 2 0 0 74 12 44
2019 First official language - English 31 37 18 7 4 1 1 70 12 321
2019 First official language - French 22 42 25 5 6 0 0 64 11 45
2018 First official language - English 27 42 19 6 5 0 1 70 11 273
2018 First official language - French 18 35 22 16 4 6 0 56 21 37
2017 First official language - English 35 38 15 7 4 1 1 74 11 293
2017 First official language - French 20 37 29 8 6 0 0 57 14 38

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 33 24 6 4 0 1 66 10 315
2020 First official language - French 30 35 23 9 0 0 2 67 9 44
2019 First official language - English 26 35 20 13 4 1 1 62 17 320
2019 First official language - French 25 47 13 9 4 0 2 73 13 45
2018 First official language - English 28 38 21 8 5 0 0 66 13 271
2018 First official language - French 21 24 37 6 5 3 3 48 12 37
2017 First official language - English 32 33 21 8 4 1 1 67 12 293
2017 First official language - French 13 42 29 3 11 0 3 56 14 38

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 34 17 6 4 0 1 73 10 312
2020 First official language - French 45 39 12 0 2 0 2 85 3 44
2019 First official language - English 35 31 17 11 5 1 1 67 16 320
2019 First official language - French 34 36 24 2 4 0 0 70 6 45
2018 First official language - English 31 36 16 11 5 0 1 68 16 273
2018 First official language - French 22 30 38 6 3 0 0 52 10 37
2017 First official language - English 40 31 17 6 4 1 1 73 10 293
2017 First official language - French 21 39 26 11 3 0 0 60 13 38

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 29 13 6 5 0 1 76 10 314
2020 First official language - French 50 27 16 0 7 0 0 77 7 43
2019 First official language - English 42 27 17 6 6 2 0 70 12 321
2019 First official language - French 40 24 29 2 2 0 2 66 5 45

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 36 19 9 5 0 0 67 14 315
2020 First official language - French 33 33 27 5 0 0 2 68 5 44

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 39 18 7 3 1 0 71 11 315
2020 First official language - French 44 21 27 2 0 0 5 69 2 44
2019 First official language - English 39 33 17 7 4 1 1 72 10 318
2019 First official language - French 33 40 15 9 0 0 2 75 9 45
2018 First official language - English 36 34 18 6 5 0 0 71 11 270
2018 First official language - French 32 38 22 2 5 0 0 70 8 37
2017 First official language - English 36 35 15 9 4 1 0 72 13 293
2017 First official language - French 34 42 19 6 0 0 0 76 6 38

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 34 16 5 2 0 0 77 7 317
2020 First official language - French 42 35 16 7 0 0 0 77 7 44
2019 First official language - English 49 30 15 3 3 1 0 79 6 319
2019 First official language - French 37 34 22 7 0 0 0 71 7 45
2018 First official language - English 54 27 11 5 3 0 0 81 7 270
2018 First official language - French 50 30 9 11 0 0 0 80 11 37
2017 First official language - English 51 27 14 6 2 0 1 78 8 294
2017 First official language - French 35 32 13 13 6 0 0 68 19 38

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 37 17 7 3 0 0 72 10 315
2020 First official language - French 29 42 18 11 0 0 0 70 11 44

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 70 15 7 2 1 0 4 90 3 316
2020 First official language - French 70 23 4 0 0 0 2 96 0 44
2019 First official language - English 73 13 5 2 2 1 4 91 4 321
2019 First official language - French 52 27 12 0 0 0 9 87 0 43
2018 First official language - English 73 15 7 2 2 1 1 89 3 274
2018 First official language - French 52 30 6 6 3 3 0 85 9 37

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 77 12 6 1 2 1 2 90 3 314
2020 First official language - French 78 12 2 2 2 0 2 93 5 44
2019 First official language - English 70 13 5 5 4 1 1 85 10 318
2019 First official language - French 62 27 7 2 2 0 0 89 4 45
2018 First official language - English 74 15 6 3 2 0 1 89 5 273
2018 First official language - French 71 12 0 9 6 3 0 85 15 37
2017 First official language - English 72 14 6 4 3 1 1 87 7 293
2017 First official language - French 58 26 5 6 5 0 0 84 11 38

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 24 6 3 2 0 1 88 5 314
2020 First official language - French 55 26 10 5 2 0 2 83 8 44
2019 First official language - English 55 26 9 5 4 0 1 82 9 316
2019 First official language - French 40 34 22 2 0 2 0 76 2 45
2018 First official language - English 51 31 12 3 2 0 0 83 5 279
2018 First official language - French 53 38 3 3 3 0 0 90 6 37
2017 First official language - English 53 29 9 6 3 0 0 82 9 294
2017 First official language - French 47 31 13 8 0 0 0 78 8 38

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 22 10 5 3 0 1 82 8 317
2020 First official language - French 64 19 7 5 2 0 2 85 8 44
2019 First official language - English 52 25 11 5 6 0 2 78 11 316
2019 First official language - French 50 33 11 4 2 0 0 83 6 45
2018 First official language - English 51 23 16 5 5 0 0 74 9 279
2018 First official language - French 51 25 8 5 9 0 2 78 14 37
2017 First official language - English 54 26 10 6 3 0 1 81 9 294
2017 First official language - French 54 21 14 8 3 0 0 75 11 38

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 14 5 3 1 0 20 89 4 317
2020 First official language - French 53 16 5 10 2 0 14 80 14 44
2019 First official language - English 57 14 6 1 2 0 20 88 4 316
2019 First official language - French 53 18 11 5 2 0 11 80 8 45
2018 First official language - English 55 15 6 1 1 1 21 91 2 275
2018 First official language - French 53 21 3 6 3 0 14 86 10 37
2017 First official language - English 53 18 4 3 2 0 20 89 6 293
2017 First official language - French 47 29 0 8 0 0 16 90 10 38

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 19 5 2 0 0 3 93 2 316
2020 First official language - French 72 18 5 0 2 0 2 92 3 44
2019 First official language - English 68 18 6 1 1 0 5 92 2 318
2019 First official language - French 70 23 4 2 0 0 0 93 2 44
2018 First official language - English 67 20 7 1 1 1 3 91 2 278
2018 First official language - French 80 8 3 0 3 0 6 93 3 37
2017 First official language - English 64 21 6 3 1 0 5 90 4 293
2017 First official language - French 73 13 3 3 6 0 3 89 9 38

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 28 12 5 4 0 1 80 8 317
2020 First official language - French 70 16 4 5 2 0 2 88 7 44
2019 First official language - English 44 26 14 5 10 0 1 71 16 318
2019 First official language - French 52 28 9 5 4 0 2 81 9 45
2018 First official language - English 58 24 7 6 3 0 1 84 9 279
2018 First official language - French 71 6 15 0 6 0 2 79 7 37
2017 First official language - English 58 22 11 4 3 1 2 82 7 294
2017 First official language - French 70 11 5 8 6 0 0 81 14 37

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 33 17 4 2 0 2 75 7 317
2020 First official language - French 49 21 28 0 0 0 2 72 0 44
2019 First official language - English 48 34 10 2 2 1 2 86 4 318
2019 First official language - French 51 22 23 2 0 0 2 75 2 45
2018 First official language - English 44 36 12 5 2 0 1 81 7 279
2018 First official language - French 52 24 18 3 0 0 2 78 3 36
2017 First official language - English 46 38 9 5 1 0 1 85 7 292
2017 First official language - French 37 34 21 8 0 0 0 71 8 38

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 44 23 6 3 0 0 68 9 317
2020 First official language - French 23 52 23 2 0 0 0 75 2 44

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 38 35 9 4 0 0 51 13 316
2020 First official language - French 15 43 25 17 0 0 0 58 17 44
2019 First official language - English 20 29 36 13 3 0 0 49 15 321
2019 First official language - French 10 25 49 13 2 0 0 35 15 45
2018 First official language - English 17 35 34 9 4 0 0 52 14 279
2018 First official language - French 19 31 35 13 3 0 0 49 16 37
2017 First official language - English 15 37 38 8 1 0 0 53 10 294
2017 First official language - French 11 44 34 5 6 0 0 55 11 38

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 20 39 22 12 0 0 34 27 316
2020 First official language - French 0 14 39 36 11 0 0 48 14 44
2019 First official language - English 8 17 39 25 10 0 1 35 25 317
2019 First official language - French 4 11 49 23 13 0 0 36 15 45
2018 First official language - English 8 17 40 25 10 0 0 35 25 274
2018 First official language - French 2 11 47 27 13 0 0 40 12 37
2017 First official language - English 4 14 43 27 11 0 0 39 18 293
2017 First official language - French 3 13 39 25 19 0 0 45 16 38

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 40 10 4 1 1 0 85 5 314
2020 First official language - French 31 45 17 4 0 2 0 78 4 44
2019 First official language - English 37 44 10 5 1 2 0 83 7 321
2019 First official language - French 28 45 14 11 0 2 0 74 12 45
2018 First official language - English 34 50 11 4 1 0 0 84 5 276
2018 First official language - French 19 44 21 3 6 7 0 68 10 37
2017 First official language - English 35 44 11 6 2 2 0 81 8 294
2017 First official language - French 15 34 22 15 8 5 0 52 25 38

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 41 9 8 5 2 0 78 13 315
2020 First official language - French 22 43 16 12 0 7 0 70 13 44

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 29 10 13 9 1 1 68 22 316
2020 First official language - French 35 35 9 15 7 0 0 70 21 44

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 30 15 5 3 1 1 77 8 316
2020 First official language - French 37 29 20 5 0 9 0 73 5 44

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 36 14 8 5 1 0 73 13 317
2020 First official language - French 29 41 19 12 0 0 0 69 12 44
2019 First official language - English 25 38 18 11 5 2 0 65 17 323
2019 First official language - French 15 37 22 22 4 0 0 51 26 45
2018 First official language - English 28 42 16 10 5 0 0 70 14 277
2018 First official language - French 27 42 8 12 5 6 0 73 18 37
2017 First official language - English 27 48 12 8 3 1 0 77 11 294
2017 First official language - French 15 44 19 11 8 3 0 61 19 38

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 42 6 8 1 0 0 85 9 317
2020 First official language - French 37 51 5 7 0 0 0 88 7 44

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 39 8 12 4 0 0 76 16 317
2020 First official language - French 31 46 7 14 0 2 0 78 14 44

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 41 12 5 2 0 0 81 7 313
2020 First official language - French 30 37 21 10 2 0 0 67 12 44

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 35 6 5 2 0 1 86 8 316
2020 First official language - French 39 46 12 2 0 0 0 85 2 44

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 16 7 0 1 9 5 91 1 317
2020 First official language - French 60 35 5 0 0 0 0 95 0 44

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 36 9 4 1 1 0 85 5 312
2020 First official language - French 32 42 12 8 0 7 0 79 8 43

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 29 10 7 3 0 0 80 10 312
2020 First official language - French 40 42 7 10 0 2 0 83 10 44

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 32 6 11 3 0 0 80 13 315
2020 First official language - French 37 39 5 14 0 5 0 80 15 44

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 45 12 11 1 1 1 75 12 93
2020 First official language - French 19 42 20 20 0 0 0 61 20 15
2019 First official language - English 22 51 12 9 1 2 2 76 11 90
2019 First official language - French 18 34 13 34 0 0 0 53 34 15

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 72 28 93
2020 First official language - French 93 7 15

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 39 17 9 4 0 0 70 13 69
2020 First official language - French 27 7 36 14 16 0 0 34 30 14
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 316
2020 First official language - French 6 94 44

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 316
2020 First official language - French 11 89 44
2019 First official language - English 13 87 322
2019 First official language - French 12 88 45
2017 First official language - English 17 83 294
2017 First official language - French 19 81 38
2014 First official language - English 14 86 249
2014 First official language - French 20 80 33

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 88 12 51
2014 First official language - English 92 8 32

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 First official language - English 60 29 4 4 2 0 0 89 7 45
2014 First official language - English 68 16 5 12 0 0 0 84 12 29

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 31 10 6 2 2 3 81 8 317
2020 First official language - French 40 39 9 10 0 0 2 81 10 44
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 49 24 1 66 34 317
2020 First official language - French 29 45 23 2 61 39 44

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 51 49 79
2020 First official language - French 33 67 12

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 38 15 9 11 1 4 63 21 79
2020 First official language - French 0 34 16 34 8 8 0 37 46 12

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 33 23 14 16 3 1 45 31 79
2020 First official language - French 8 25 33 17 17 0 0 34 34 12

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 17 6 4 1 1 11 88 5 315
2020 First official language - French 51 16 10 7 0 2 14 79 9 43
2019 First official language - English 58 20 6 4 2 3 7 86 7 321
2019 First official language - French 53 12 14 7 0 0 13 75 9 44
2018 First official language - English 56 17 10 6 2 1 8 81 8 277
2018 First official language - French 54 18 7 8 0 0 14 84 9 36
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