2020 Public Service Employee Survey Results for Canadian Grain Commission by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 47 7 17 3 0 0 74 20 77
2020 3 to 10 years in current department or agency 31 45 5 17 3 0 0 76 19 113
2020 11 to 20 years in current department or agency 25 41 7 23 3 0 0 66 27 93
2020 More than 20 years in current department or agency 39 50 4 7 0 0 0 90 7 58

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 76 15 3 3 0 0 3 94 3 75
2020 3 to 10 years in current department or agency 79 15 4 1 1 0 0 94 2 112
2020 11 to 20 years in current department or agency 71 16 8 1 2 0 2 89 3 93
2020 More than 20 years in current department or agency 74 21 2 0 0 0 3 98 0 59
2017 Less than 3 years in current department or agency 88 7 1 0 0 1 2 99 0 77
2017 3 to 10 years in current department or agency 74 21 1 2 1 0 1 96 3 102
2017 11 to 20 years in current department or agency 86 9 1 1 0 0 2 98 1 87
2017 More than 20 years in current department or agency 74 19 5 2 0 0 0 93 2 61
2014 Less than 3 years in current department or agency 77 14 9 0 0 0 0 91 0 26
2014 3 to 10 years in current department or agency 74 18 3 1 1 1 1 94 2 128
2014 11 to 20 years in current department or agency 85 7 3 0 2 0 3 95 2 73
2014 More than 20 years in current department or agency 81 13 3 1 0 0 1 96 1 56

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 50 6 10 1 0 2 83 11 75
2020 3 to 10 years in current department or agency 41 34 9 12 5 0 0 75 17 112
2020 11 to 20 years in current department or agency 26 42 18 12 2 0 0 68 14 93
2020 More than 20 years in current department or agency 44 43 7 5 0 0 0 87 5 59
2019 Less than 3 years in current department or agency 47 38 4 8 4 0 0 85 12 77
2019 3 to 10 years in current department or agency 36 36 10 15 3 0 0 72 18 113
2019 11 to 20 years in current department or agency 44 38 5 10 2 0 0 82 12 90
2019 More than 20 years in current department or agency 37 35 11 9 7 0 0 72 16 55
2017 Less than 3 years in current department or agency 56 29 6 4 5 0 0 85 9 77
2017 3 to 10 years in current department or agency 34 39 9 13 5 0 0 74 17 102
2017 11 to 20 years in current department or agency 41 41 6 8 5 0 0 82 13 87
2017 More than 20 years in current department or agency 27 46 2 16 8 0 0 74 25 61
2014 Less than 3 years in current department or agency 39 37 20 3 0 0 0 76 3 26
2014 3 to 10 years in current department or agency 42 35 10 10 3 0 0 77 13 128
2014 11 to 20 years in current department or agency 50 32 7 9 2 0 0 83 11 72
2014 More than 20 years in current department or agency 43 42 6 3 5 0 0 85 9 56

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 39 8 6 3 0 1 83 9 76
2020 3 to 10 years in current department or agency 43 39 9 5 3 0 1 83 8 111
2020 11 to 20 years in current department or agency 36 51 6 6 0 0 1 88 6 92
2020 More than 20 years in current department or agency 51 35 11 3 0 0 0 86 3 59
2019 Less than 3 years in current department or agency 39 41 5 10 5 0 0 80 15 79
2019 3 to 10 years in current department or agency 41 42 4 11 2 0 0 83 13 113
2019 11 to 20 years in current department or agency 31 49 9 10 0 0 1 81 10 90
2019 More than 20 years in current department or agency 41 54 2 4 0 0 0 95 4 54
2018 Less than 3 years in current department or agency 49 33 4 10 2 0 1 83 13 94
2018 3 to 10 years in current department or agency 38 47 1 10 3 0 0 85 13 90
2018 11 to 20 years in current department or agency 42 44 6 4 1 0 2 88 5 79
2018 More than 20 years in current department or agency 36 51 4 9 0 0 0 87 9 47
2017 Less than 3 years in current department or agency 58 27 5 9 1 0 0 85 10 77
2017 3 to 10 years in current department or agency 42 38 8 8 3 0 0 81 11 102
2017 11 to 20 years in current department or agency 50 43 2 2 1 0 1 94 4 87
2017 More than 20 years in current department or agency 44 38 11 7 0 0 0 82 7 61
2014 Less than 3 years in current department or agency 42 37 13 8 0 0 0 78 8 26
2014 3 to 10 years in current department or agency 37 38 13 10 2 0 0 75 13 128
2014 11 to 20 years in current department or agency 40 47 10 3 0 0 0 87 3 73
2014 More than 20 years in current department or agency 35 47 12 6 0 0 0 82 6 56

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 39 1 12 1 0 0 85 13 77
2020 3 to 10 years in current department or agency 41 36 7 14 3 0 0 77 16 112
2020 11 to 20 years in current department or agency 42 43 6 6 2 0 1 86 8 92
2020 More than 20 years in current department or agency 60 35 4 0 2 0 0 94 2 58
2019 Less than 3 years in current department or agency 49 41 2 6 1 0 0 90 7 79
2019 3 to 10 years in current department or agency 49 40 7 3 0 1 0 89 4 112
2019 11 to 20 years in current department or agency 48 38 6 7 1 0 0 86 8 89
2019 More than 20 years in current department or agency 66 29 2 3 0 0 0 95 3 55
2017 Less than 3 years in current department or agency 68 26 4 1 0 0 0 95 1 77
2017 3 to 10 years in current department or agency 56 35 3 6 0 0 0 91 6 102
2017 11 to 20 years in current department or agency 71 22 6 0 1 0 0 93 1 86
2017 More than 20 years in current department or agency 53 42 2 1 2 0 0 95 3 60
2014 Less than 3 years in current department or agency 59 41 0 0 0 0 0 100 0 26
2014 3 to 10 years in current department or agency 51 34 10 5 1 0 0 84 6 128
2014 11 to 20 years in current department or agency 68 26 3 2 2 0 0 94 3 73
2014 More than 20 years in current department or agency 58 38 1 2 0 0 0 97 2 56

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 34 5 3 6 0 1 86 9 77
2020 3 to 10 years in current department or agency 46 27 13 11 3 0 0 73 14 112
2020 11 to 20 years in current department or agency 34 30 18 13 4 0 0 64 18 92
2020 More than 20 years in current department or agency 45 34 14 7 0 0 0 79 7 59
2019 Less than 3 years in current department or agency 48 30 10 7 5 0 0 78 12 79
2019 3 to 10 years in current department or agency 42 30 19 8 2 0 0 72 9 111
2019 11 to 20 years in current department or agency 33 40 10 12 6 0 0 73 17 90
2019 More than 20 years in current department or agency 34 44 10 11 2 0 0 78 13 55
2018 Less than 3 years in current department or agency 57 32 7 3 1 0 0 89 4 94
2018 3 to 10 years in current department or agency 40 35 16 7 2 0 0 75 9 90
2018 11 to 20 years in current department or agency 32 40 11 11 6 0 0 72 17 79
2018 More than 20 years in current department or agency 33 23 25 10 8 0 0 57 19 47
2017 Less than 3 years in current department or agency 65 25 6 4 0 0 0 90 4 77
2017 3 to 10 years in current department or agency 42 31 15 8 4 0 0 73 12 102
2017 11 to 20 years in current department or agency 54 23 8 7 8 0 0 77 15 87
2017 More than 20 years in current department or agency 37 37 12 10 5 0 0 74 15 61
2014 Less than 3 years in current department or agency 46 30 4 9 7 0 4 79 16 26
2014 3 to 10 years in current department or agency 38 41 7 10 4 0 0 80 13 128
2014 11 to 20 years in current department or agency 44 27 7 12 10 0 0 71 22 73
2014 More than 20 years in current department or agency 24 47 14 9 6 0 0 71 15 56

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 44 11 5 1 0 0 82 6 77
2020 3 to 10 years in current department or agency 45 40 4 6 4 0 0 86 10 112
2020 11 to 20 years in current department or agency 45 41 6 6 1 0 1 86 7 92
2020 More than 20 years in current department or agency 46 40 11 2 2 0 0 86 3 59
2019 Less than 3 years in current department or agency 37 44 7 7 5 0 0 81 12 79
2019 3 to 10 years in current department or agency 36 45 11 5 3 0 0 81 9 112
2019 11 to 20 years in current department or agency 36 42 14 5 4 0 0 78 9 90
2019 More than 20 years in current department or agency 38 42 17 3 0 0 0 80 3 55
2018 Less than 3 years in current department or agency 43 45 8 2 3 0 0 88 5 94
2018 3 to 10 years in current department or agency 34 45 13 8 1 0 0 79 9 90
2018 11 to 20 years in current department or agency 37 48 8 5 2 0 0 85 7 78
2018 More than 20 years in current department or agency 31 52 11 4 2 0 0 82 6 46
2017 Less than 3 years in current department or agency 42 48 5 3 2 0 0 90 5 77
2017 3 to 10 years in current department or agency 35 48 11 6 1 0 0 82 7 102
2017 11 to 20 years in current department or agency 56 33 6 2 2 0 0 90 5 87
2017 More than 20 years in current department or agency 38 41 11 9 0 0 0 79 9 61
2014 Less than 3 years in current department or agency 24 70 7 0 0 0 0 93 0 26
2014 3 to 10 years in current department or agency 32 46 14 4 4 0 0 78 8 128
2014 11 to 20 years in current department or agency 43 43 9 4 0 0 0 87 4 73
2014 More than 20 years in current department or agency 19 67 9 0 5 0 0 86 5 56

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 32 14 6 4 0 0 76 11 77
2020 3 to 10 years in current department or agency 32 40 14 7 7 0 0 72 15 112
2020 11 to 20 years in current department or agency 22 41 18 13 5 0 0 63 18 92
2020 More than 20 years in current department or agency 38 39 18 5 0 0 0 77 5 59
2019 Less than 3 years in current department or agency 36 33 13 10 5 1 1 71 16 78
2019 3 to 10 years in current department or agency 24 38 17 14 6 1 0 63 20 112
2019 11 to 20 years in current department or agency 29 29 24 13 4 0 0 58 18 89
2019 More than 20 years in current department or agency 26 48 13 12 0 0 0 74 12 55
2018 Less than 3 years in current department or agency 46 38 8 8 1 0 0 84 9 94
2018 3 to 10 years in current department or agency 25 32 22 14 8 0 0 57 21 89
2018 11 to 20 years in current department or agency 23 42 21 7 7 0 0 64 14 79
2018 More than 20 years in current department or agency 13 41 26 18 2 0 0 54 20 47
2017 Less than 3 years in current department or agency 46 32 7 10 1 0 3 81 12 77
2017 3 to 10 years in current department or agency 28 39 14 12 6 1 0 68 18 102
2017 11 to 20 years in current department or agency 27 50 10 9 4 0 0 77 13 87
2017 More than 20 years in current department or agency 24 40 15 11 8 2 0 65 20 61
2014 Less than 3 years in current department or agency 30 42 21 4 3 0 0 72 7 26
2014 3 to 10 years in current department or agency 26 40 18 12 5 0 0 65 17 128
2014 11 to 20 years in current department or agency 26 47 17 5 4 0 0 74 9 73
2014 More than 20 years in current department or agency 18 46 21 7 6 1 0 65 14 56

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 40 9 8 0 0 0 83 8 77
2020 3 to 10 years in current department or agency 41 40 10 8 1 0 0 81 9 111
2020 11 to 20 years in current department or agency 35 44 8 11 3 0 0 79 14 92
2020 More than 20 years in current department or agency 52 40 7 2 0 0 0 92 2 59
2019 Less than 3 years in current department or agency 43 38 5 10 4 0 0 81 14 78
2019 3 to 10 years in current department or agency 29 44 14 12 2 0 0 73 14 111
2019 11 to 20 years in current department or agency 46 34 8 8 4 0 0 80 12 89
2019 More than 20 years in current department or agency 40 51 4 5 0 0 0 91 5 55
2018 Less than 3 years in current department or agency 52 32 9 6 1 0 0 84 7 94
2018 3 to 10 years in current department or agency 32 44 12 8 4 0 0 76 12 90
2018 11 to 20 years in current department or agency 32 41 17 9 1 0 0 73 11 79
2018 More than 20 years in current department or agency 31 51 2 15 2 0 0 82 17 47
2017 Less than 3 years in current department or agency 49 32 8 12 0 0 0 81 12 77
2017 3 to 10 years in current department or agency 38 34 14 7 7 0 0 72 13 102
2017 11 to 20 years in current department or agency 46 43 5 3 2 0 0 89 6 87
2017 More than 20 years in current department or agency 38 40 12 8 2 0 0 78 10 60

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 37 7 5 1 0 0 86 7 76
2020 3 to 10 years in current department or agency 57 37 5 2 0 0 0 94 2 110
2020 11 to 20 years in current department or agency 55 34 3 6 1 0 0 90 7 91
2020 More than 20 years in current department or agency 70 24 4 2 0 0 0 95 2 59
2019 Less than 3 years in current department or agency 53 34 4 3 7 0 0 87 9 78
2019 3 to 10 years in current department or agency 51 41 5 3 0 0 0 92 3 112
2019 11 to 20 years in current department or agency 50 44 6 1 0 0 0 93 1 89
2019 More than 20 years in current department or agency 58 31 9 2 0 0 0 89 2 54
2018 Less than 3 years in current department or agency 54 33 8 2 2 0 0 87 5 93
2018 3 to 10 years in current department or agency 42 49 6 4 0 0 0 91 4 90
2018 11 to 20 years in current department or agency 53 41 5 1 0 0 0 94 1 78
2018 More than 20 years in current department or agency 53 37 5 4 0 2 0 91 4 46
2017 Less than 3 years in current department or agency 64 28 4 4 0 0 0 92 4 77
2017 3 to 10 years in current department or agency 52 39 7 2 1 0 0 90 3 102
2017 11 to 20 years in current department or agency 66 29 2 1 1 0 0 96 2 87
2017 More than 20 years in current department or agency 51 36 7 6 0 0 0 87 6 61
2014 Less than 3 years in current department or agency 53 39 8 0 0 0 0 92 0 26
2014 3 to 10 years in current department or agency 52 38 5 4 2 0 0 90 5 128
2014 11 to 20 years in current department or agency 63 27 8 3 0 0 0 90 3 73
2014 More than 20 years in current department or agency 34 54 9 3 0 0 0 88 3 56

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 43 6 7 3 0 0 85 10 77
2020 3 to 10 years in current department or agency 40 37 11 5 7 0 0 77 12 112
2020 11 to 20 years in current department or agency 29 43 12 10 6 0 0 72 17 92
2020 More than 20 years in current department or agency 40 35 26 0 0 0 0 74 0 59
2019 Less than 3 years in current department or agency 42 37 5 6 9 0 0 79 16 78
2019 3 to 10 years in current department or agency 32 35 17 10 7 0 0 66 16 112
2019 11 to 20 years in current department or agency 30 43 12 9 5 0 0 73 15 88
2019 More than 20 years in current department or agency 31 52 9 5 2 0 0 83 7 53
2018 Less than 3 years in current department or agency 47 43 5 3 1 0 0 90 5 93
2018 3 to 10 years in current department or agency 33 38 10 15 4 0 0 70 19 90
2018 11 to 20 years in current department or agency 28 44 13 12 3 0 0 72 15 78
2018 More than 20 years in current department or agency 27 41 14 13 4 0 0 69 17 47
2017 Less than 3 years in current department or agency 52 31 3 9 1 0 3 86 11 77
2017 3 to 10 years in current department or agency 32 39 11 11 8 0 0 70 19 102
2017 11 to 20 years in current department or agency 41 43 3 8 5 0 0 84 13 87
2017 More than 20 years in current department or agency 36 31 10 11 11 0 0 67 23 61

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 37 15 0 0 0 0 85 0 76
2020 3 to 10 years in current department or agency 55 36 6 3 0 0 0 92 3 112
2020 11 to 20 years in current department or agency 52 39 4 3 1 0 0 91 4 91
2020 More than 20 years in current department or agency 72 25 3 0 0 0 0 97 0 58
2019 Less than 3 years in current department or agency 56 34 4 3 3 0 0 90 6 77
2019 3 to 10 years in current department or agency 54 38 6 2 0 0 0 92 2 110
2019 11 to 20 years in current department or agency 59 25 13 3 0 0 0 84 3 87
2019 More than 20 years in current department or agency 62 31 8 0 0 0 0 92 0 55
2018 Less than 3 years in current department or agency 56 36 6 1 1 0 0 92 2 91
2018 3 to 10 years in current department or agency 50 39 9 2 1 0 0 88 3 89
2018 11 to 20 years in current department or agency 62 32 6 0 0 0 0 94 0 77
2018 More than 20 years in current department or agency 55 35 8 0 2 0 0 90 2 46
2017 Less than 3 years in current department or agency 64 24 5 5 1 0 0 89 6 77
2017 3 to 10 years in current department or agency 64 24 8 3 1 0 0 88 4 102
2017 11 to 20 years in current department or agency 78 15 6 0 1 0 0 93 1 87
2017 More than 20 years in current department or agency 67 31 2 0 0 0 0 98 0 61
2014 Less than 3 years in current department or agency 60 34 7 0 0 0 0 93 0 26
2014 3 to 10 years in current department or agency 65 23 11 1 1 0 0 87 1 128
2014 11 to 20 years in current department or agency 74 22 4 0 0 0 0 96 0 73
2014 More than 20 years in current department or agency 59 40 1 0 0 0 0 99 0 56

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 39 6 7 3 1 0 84 10 76
2020 3 to 10 years in current department or agency 37 35 14 10 5 0 0 71 15 111
2020 11 to 20 years in current department or agency 33 41 12 10 4 0 0 74 14 92
2020 More than 20 years in current department or agency 47 39 7 7 0 0 0 86 7 59
2019 Less than 3 years in current department or agency 42 31 9 9 9 0 0 73 18 78
2019 3 to 10 years in current department or agency 32 39 15 11 3 0 0 71 14 112
2019 11 to 20 years in current department or agency 33 45 7 10 5 0 0 78 15 89
2019 More than 20 years in current department or agency 28 46 13 9 4 0 0 74 13 55
2018 Less than 3 years in current department or agency 44 38 9 6 4 0 0 81 10 91
2018 3 to 10 years in current department or agency 34 34 15 11 6 0 0 68 16 88
2018 11 to 20 years in current department or agency 31 40 14 8 7 0 0 71 15 77
2018 More than 20 years in current department or agency 20 52 8 19 0 0 0 72 19 47
2017 Less than 3 years in current department or agency 44 36 10 8 2 0 0 80 10 77
2017 3 to 10 years in current department or agency 36 37 12 9 6 0 0 72 15 101
2017 11 to 20 years in current department or agency 43 40 4 7 6 0 0 83 12 87
2017 More than 20 years in current department or agency 31 40 8 10 11 0 0 71 21 61
2014 Less than 3 years in current department or agency 42 42 16 0 0 0 0 84 0 26
2014 3 to 10 years in current department or agency 31 38 14 11 4 0 1 70 16 128
2014 11 to 20 years in current department or agency 33 38 12 16 1 0 0 70 18 73
2014 More than 20 years in current department or agency 31 45 4 11 10 0 0 76 20 56

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 35 12 9 3 0 0 76 11 77
2020 3 to 10 years in current department or agency 41 29 15 8 6 0 0 71 14 112
2020 11 to 20 years in current department or agency 38 39 9 11 3 0 0 77 14 92
2020 More than 20 years in current department or agency 42 44 13 2 0 0 0 86 2 58
2019 Less than 3 years in current department or agency 45 26 12 5 11 0 0 72 16 78
2019 3 to 10 years in current department or agency 34 33 14 11 8 0 0 67 18 112
2019 11 to 20 years in current department or agency 43 31 15 7 5 0 0 73 11 89
2019 More than 20 years in current department or agency 32 38 18 11 0 0 0 71 11 55
2018 Less than 3 years in current department or agency 51 35 4 6 3 0 0 86 9 91
2018 3 to 10 years in current department or agency 35 31 13 13 8 0 0 66 21 90
2018 11 to 20 years in current department or agency 35 39 19 1 6 0 0 74 7 77
2018 More than 20 years in current department or agency 23 48 19 10 0 0 0 70 10 47
2017 Less than 3 years in current department or agency 53 30 8 4 5 0 0 83 9 77
2017 3 to 10 years in current department or agency 41 34 14 6 5 0 1 75 11 102
2017 11 to 20 years in current department or agency 52 25 14 3 5 0 0 77 8 87
2017 More than 20 years in current department or agency 36 42 13 3 5 0 0 78 8 61
2014 Less than 3 years in current department or agency 43 37 16 3 0 0 0 81 3 26
2014 3 to 10 years in current department or agency 35 36 15 11 3 0 0 71 14 128
2014 11 to 20 years in current department or agency 45 30 14 10 0 0 0 76 10 73
2014 More than 20 years in current department or agency 37 38 12 9 4 0 0 75 13 56

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 50 6 6 3 0 0 86 9 75
2020 3 to 10 years in current department or agency 39 40 10 9 2 0 0 80 11 113
2020 11 to 20 years in current department or agency 35 38 15 11 1 0 0 73 12 92
2020 More than 20 years in current department or agency 43 45 9 3 0 0 0 88 3 58
2019 Less than 3 years in current department or agency 45 32 14 7 3 0 0 77 9 78
2019 3 to 10 years in current department or agency 35 39 18 6 2 1 0 75 8 112
2019 11 to 20 years in current department or agency 33 45 12 8 2 0 0 78 10 89
2019 More than 20 years in current department or agency 32 46 17 4 2 0 0 78 5 54
2018 Less than 3 years in current department or agency 50 35 8 6 1 0 0 86 7 93
2018 3 to 10 years in current department or agency 37 29 19 11 2 1 0 68 13 90
2018 11 to 20 years in current department or agency 33 45 12 8 1 0 0 79 9 78
2018 More than 20 years in current department or agency 26 43 19 6 6 0 0 70 12 47
2017 Less than 3 years in current department or agency 61 24 7 6 1 0 1 86 7 77
2017 3 to 10 years in current department or agency 46 31 11 8 4 0 1 77 12 102
2017 11 to 20 years in current department or agency 50 33 8 6 2 0 0 84 8 87
2017 More than 20 years in current department or agency 38 43 10 5 5 0 0 80 10 61
2014 Less than 3 years in current department or agency 36 56 8 0 0 0 0 92 0 26
2014 3 to 10 years in current department or agency 37 41 15 6 1 0 0 78 7 128
2014 11 to 20 years in current department or agency 50 31 12 7 0 0 0 81 7 73
2014 More than 20 years in current department or agency 35 49 7 5 2 2 0 86 7 56

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 37 6 1 3 0 1 90 4 77
2020 3 to 10 years in current department or agency 46 41 6 5 3 0 0 86 7 113
2020 11 to 20 years in current department or agency 47 41 8 2 2 0 0 88 4 92
2020 More than 20 years in current department or agency 51 32 14 3 0 0 0 83 3 59
2019 Less than 3 years in current department or agency 44 37 10 5 4 0 0 81 9 79
2019 3 to 10 years in current department or agency 42 42 11 4 1 0 0 84 5 113
2019 11 to 20 years in current department or agency 42 35 12 9 2 0 0 77 11 90
2019 More than 20 years in current department or agency 49 37 11 2 2 0 0 86 4 55
2018 Less than 3 years in current department or agency 55 37 6 0 3 0 0 91 3 93
2018 3 to 10 years in current department or agency 36 48 7 10 0 0 0 83 10 90
2018 11 to 20 years in current department or agency 42 46 5 5 2 0 0 88 8 78
2018 More than 20 years in current department or agency 40 39 13 4 4 0 0 79 9 46
2017 Less than 3 years in current department or agency 62 24 9 4 1 0 0 86 5 77
2017 3 to 10 years in current department or agency 48 29 12 9 2 0 0 77 11 102
2017 11 to 20 years in current department or agency 59 33 3 2 2 0 0 92 5 87
2017 More than 20 years in current department or agency 44 41 10 2 3 0 0 85 5 61
2014 Less than 3 years in current department or agency 42 55 4 0 0 0 0 96 0 26
2014 3 to 10 years in current department or agency 48 36 9 4 3 0 0 84 8 128
2014 11 to 20 years in current department or agency 54 38 5 3 0 0 0 92 3 73
2014 More than 20 years in current department or agency 41 44 9 4 1 0 0 86 5 55

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 32 16 4 4 0 1 76 8 76
2020 3 to 10 years in current department or agency 39 37 16 5 3 0 0 76 8 111
2020 11 to 20 years in current department or agency 35 32 18 13 2 0 0 66 15 92
2020 More than 20 years in current department or agency 33 31 24 7 5 0 0 64 12 59
2019 Less than 3 years in current department or agency 50 26 14 6 4 0 0 76 10 78
2019 3 to 10 years in current department or agency 37 40 13 6 2 0 2 79 8 111
2019 11 to 20 years in current department or agency 35 31 24 6 1 0 3 68 8 88
2019 More than 20 years in current department or agency 34 22 24 13 5 0 2 58 18 54
2018 Less than 3 years in current department or agency 58 30 10 1 1 0 0 88 3 94
2018 3 to 10 years in current department or agency 44 34 11 6 3 0 1 79 9 89
2018 11 to 20 years in current department or agency 33 31 21 7 4 0 3 67 12 79
2018 More than 20 years in current department or agency 36 32 10 10 7 0 4 71 19 47
2017 Less than 3 years in current department or agency 52 36 5 1 0 1 5 94 1 76
2017 3 to 10 years in current department or agency 44 32 18 5 0 0 1 77 5 102
2017 11 to 20 years in current department or agency 38 35 13 10 2 0 1 74 13 87
2017 More than 20 years in current department or agency 44 30 16 8 0 0 2 75 8 60
2014 Less than 3 years in current department or agency 28 38 26 7 0 0 0 66 7 26
2014 3 to 10 years in current department or agency 35 38 17 8 1 0 2 75 8 128
2014 11 to 20 years in current department or agency 35 34 23 3 4 0 1 70 7 73
2014 More than 20 years in current department or agency 31 36 21 7 1 0 4 70 9 56

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 3 31 29 26 10 0 1 37 34 77
2020 3 to 10 years in current department or agency 5 18 42 21 13 0 1 34 24 113
2020 11 to 20 years in current department or agency 2 27 33 30 6 1 0 36 30 92
2020 More than 20 years in current department or agency 9 10 40 31 9 0 0 40 20 59
2019 Less than 3 years in current department or agency 14 17 25 28 14 0 1 43 32 79
2019 3 to 10 years in current department or agency 7 19 43 22 8 1 0 31 27 113
2019 11 to 20 years in current department or agency 5 20 47 24 5 0 0 29 25 90
2019 More than 20 years in current department or agency 5 21 39 25 8 2 0 33 27 54
2018 Less than 3 years in current department or agency 6 9 34 25 22 1 3 49 15 94
2018 3 to 10 years in current department or agency 2 28 46 18 5 0 0 24 30 90
2018 11 to 20 years in current department or agency 9 19 46 17 8 0 1 26 28 78
2018 More than 20 years in current department or agency 2 35 41 12 11 0 0 23 37 47
2017 Less than 3 years in current department or agency 2 18 23 29 22 1 4 54 22 76
2017 3 to 10 years in current department or agency 4 19 36 25 15 0 1 40 24 102
2017 11 to 20 years in current department or agency 2 20 34 27 10 0 6 40 24 87
2017 More than 20 years in current department or agency 3 19 53 18 7 0 0 25 23 61
2014 Less than 3 years in current department or agency 3 11 56 20 10 0 0 30 14 26
2014 3 to 10 years in current department or agency 6 16 42 27 8 0 0 36 23 128
2014 11 to 20 years in current department or agency 3 26 43 18 8 2 2 27 29 73
2014 More than 20 years in current department or agency 10 22 45 16 7 0 0 23 32 56

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 3 14 18 37 24 2 1 64 17 77
2020 3 to 10 years in current department or agency 5 12 23 32 25 1 2 58 18 113
2020 11 to 20 years in current department or agency 0 8 44 28 17 2 2 46 8 92
2020 More than 20 years in current department or agency 2 8 26 35 28 0 2 64 10 59
2019 Less than 3 years in current department or agency 13 10 23 38 15 1 0 53 24 79
2019 3 to 10 years in current department or agency 3 18 28 28 22 0 1 50 21 113
2019 11 to 20 years in current department or agency 3 16 39 26 13 0 2 40 20 90
2019 More than 20 years in current department or agency 2 15 32 28 23 0 0 50 17 54
2018 Less than 3 years in current department or agency 1 5 14 31 39 5 4 78 6 93
2018 3 to 10 years in current department or agency 2 16 32 33 15 1 0 49 19 89
2018 11 to 20 years in current department or agency 3 10 36 37 13 1 0 51 12 78
2018 More than 20 years in current department or agency 4 14 41 31 10 0 0 41 18 46
2017 Less than 3 years in current department or agency 1 4 19 23 44 5 4 74 6 76
2017 3 to 10 years in current department or agency 2 15 29 24 24 4 2 51 18 102
2017 11 to 20 years in current department or agency 5 11 29 30 22 0 4 54 16 87
2017 More than 20 years in current department or agency 5 13 26 29 18 2 7 52 19 61
2014 Less than 3 years in current department or agency 5 12 37 26 21 0 0 47 16 26
2014 3 to 10 years in current department or agency 7 17 40 17 17 2 0 35 25 126
2014 11 to 20 years in current department or agency 6 28 30 21 12 0 3 34 35 73
2014 More than 20 years in current department or agency 11 32 32 14 7 2 2 22 45 56

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 20 27 26 12 1 3 40 32 77
2020 3 to 10 years in current department or agency 12 16 24 31 14 1 3 46 29 113
2020 11 to 20 years in current department or agency 9 22 39 16 9 0 4 26 33 92
2020 More than 20 years in current department or agency 7 10 48 23 13 0 0 35 16 58
2019 Less than 3 years in current department or agency 14 14 28 25 16 3 0 43 29 79
2019 3 to 10 years in current department or agency 18 17 23 30 11 0 2 41 35 113
2019 11 to 20 years in current department or agency 13 22 38 15 10 0 2 25 36 90
2019 More than 20 years in current department or agency 13 24 30 13 19 0 2 32 38 54
2018 Less than 3 years in current department or agency 8 14 26 24 22 2 3 48 24 93
2018 3 to 10 years in current department or agency 18 21 29 25 7 0 0 32 39 90
2018 11 to 20 years in current department or agency 13 19 41 16 9 0 2 26 32 75
2018 More than 20 years in current department or agency 6 18 54 16 6 0 0 22 24 46
2017 Less than 3 years in current department or agency 7 12 21 17 37 4 2 58 20 77
2017 3 to 10 years in current department or agency 9 19 27 25 15 1 4 42 29 101
2017 11 to 20 years in current department or agency 6 14 39 18 16 1 5 37 22 87
2017 More than 20 years in current department or agency 8 19 16 30 13 7 7 49 32 61
2014 Less than 3 years in current department or agency 4 31 33 22 10 0 0 32 35 26
2014 3 to 10 years in current department or agency 7 17 28 27 16 2 2 45 26 128
2014 11 to 20 years in current department or agency 4 17 29 27 16 4 3 46 23 73
2014 More than 20 years in current department or agency 13 20 35 21 7 2 4 29 34 56

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 4 7 14 52 21 0 1 75 11 76
2020 3 to 10 years in current department or agency 5 6 23 38 25 1 3 65 11 111
2020 11 to 20 years in current department or agency 1 9 31 37 20 1 1 58 10 91
2020 More than 20 years in current department or agency 2 8 27 38 25 0 0 63 10 57
2019 Less than 3 years in current department or agency 8 4 21 40 25 0 3 67 11 78
2019 3 to 10 years in current department or agency 0 6 28 35 28 1 3 65 6 112
2019 11 to 20 years in current department or agency 3 9 35 34 18 0 1 53 12 90
2019 More than 20 years in current department or agency 2 10 26 36 24 0 2 61 12 53
2018 Less than 3 years in current department or agency 1 7 18 36 32 3 2 72 8 92
2018 3 to 10 years in current department or agency 4 5 23 45 22 0 0 67 9 89
2018 11 to 20 years in current department or agency 2 12 37 29 18 0 2 48 14 77
2018 More than 20 years in current department or agency 4 9 26 41 14 0 5 58 14 46
2017 Less than 3 years in current department or agency 0 2 14 28 47 4 5 83 2 76
2017 3 to 10 years in current department or agency 1 3 24 39 30 0 2 71 4 101
2017 11 to 20 years in current department or agency 2 6 32 36 19 0 5 58 9 87
2017 More than 20 years in current department or agency 2 8 32 24 22 0 12 52 12 61
2014 Less than 3 years in current department or agency 3 8 30 26 32 0 0 58 12 26
2014 3 to 10 years in current department or agency 1 4 28 36 29 0 1 66 5 127
2014 11 to 20 years in current department or agency 1 15 29 36 17 0 3 54 17 73
2014 More than 20 years in current department or agency 5 5 29 50 7 0 4 59 11 55

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 18 20 32 19 1 1 52 27 77
2020 3 to 10 years in current department or agency 12 19 25 29 13 0 3 43 31 113
2020 11 to 20 years in current department or agency 5 26 35 25 7 1 1 32 31 92
2020 More than 20 years in current department or agency 8 15 36 24 17 0 0 42 22 59
2019 Less than 3 years in current department or agency 9 21 17 23 25 2 3 51 31 79
2019 3 to 10 years in current department or agency 13 14 29 25 17 1 1 43 27 112
2019 11 to 20 years in current department or agency 12 29 32 19 8 0 0 27 41 90
2019 More than 20 years in current department or agency 7 17 40 20 15 0 2 36 24 54
2018 Less than 3 years in current department or agency 1 16 21 27 28 2 4 58 18 94
2018 3 to 10 years in current department or agency 11 19 31 26 13 0 0 39 30 90
2018 11 to 20 years in current department or agency 8 29 35 20 8 0 0 28 37 77
2018 More than 20 years in current department or agency 8 23 39 12 18 0 0 31 31 46
2017 Less than 3 years in current department or agency 4 4 17 18 42 8 8 70 9 76
2017 3 to 10 years in current department or agency 10 17 26 28 19 0 0 47 27 102
2017 11 to 20 years in current department or agency 11 21 35 12 15 0 6 29 33 87
2017 More than 20 years in current department or agency 8 23 28 23 17 0 2 40 32 61
2014 Less than 3 years in current department or agency 17 12 40 15 16 0 0 31 29 26
2014 3 to 10 years in current department or agency 13 20 35 21 10 0 1 31 33 128
2014 11 to 20 years in current department or agency 20 26 37 8 7 2 0 16 47 73
2014 More than 20 years in current department or agency 23 18 42 15 3 0 0 18 40 56

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 3 7 23 29 32 4 4 65 10 76
2020 3 to 10 years in current department or agency 4 12 23 28 30 2 1 59 17 111
2020 11 to 20 years in current department or agency 1 11 28 32 25 0 2 59 13 92
2020 More than 20 years in current department or agency 2 11 22 33 28 2 2 63 14 58
2019 Less than 3 years in current department or agency 7 15 15 24 29 4 7 59 25 79
2019 3 to 10 years in current department or agency 5 9 23 30 27 6 1 61 15 113
2019 11 to 20 years in current department or agency 3 8 33 29 27 0 0 56 11 90
2019 More than 20 years in current department or agency 0 13 22 23 36 2 4 63 14 53
2018 Less than 3 years in current department or agency 4 5 8 26 44 7 7 81 10 94
2018 3 to 10 years in current department or agency 7 5 32 33 22 1 0 56 12 89
2018 11 to 20 years in current department or agency 0 9 26 37 25 0 3 63 9 77
2018 More than 20 years in current department or agency 4 4 25 34 23 0 10 64 9 45
2017 Less than 3 years in current department or agency 3 5 11 24 38 13 6 76 10 76
2017 3 to 10 years in current department or agency 1 4 23 37 29 4 3 70 5 101
2017 11 to 20 years in current department or agency 3 6 15 35 32 2 5 73 11 87
2017 More than 20 years in current department or agency 2 6 16 35 30 2 10 73 9 61
2014 Less than 3 years in current department or agency 8 5 22 27 28 11 0 61 14 26
2014 3 to 10 years in current department or agency 3 7 27 33 25 1 4 61 11 128
2014 11 to 20 years in current department or agency 1 13 25 37 16 1 7 58 15 73
2014 More than 20 years in current department or agency 3 11 26 31 20 2 8 56 15 56

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 11 31 32 16 3 1 50 18 77
2020 3 to 10 years in current department or agency 8 16 27 27 18 1 2 47 25 111
2020 11 to 20 years in current department or agency 5 17 34 27 16 0 1 43 23 91
2020 More than 20 years in current department or agency 6 7 42 27 16 2 0 44 13 59
2019 Less than 3 years in current department or agency 10 15 24 21 24 2 3 48 27 78
2019 3 to 10 years in current department or agency 11 18 28 21 19 1 2 41 30 113
2019 11 to 20 years in current department or agency 11 23 29 22 10 1 3 34 35 90
2019 More than 20 years in current department or agency 7 23 30 15 19 2 4 36 32 54
2018 Less than 3 years in current department or agency 6 11 18 26 32 6 1 61 19 94
2018 3 to 10 years in current department or agency 17 13 29 25 12 4 0 39 31 89
2018 11 to 20 years in current department or agency 9 13 37 25 12 3 0 39 23 78
2018 More than 20 years in current department or agency 11 14 37 27 9 0 2 37 25 46
2017 Less than 3 years in current department or agency 6 11 23 16 33 7 5 55 19 77
2017 3 to 10 years in current department or agency 8 9 29 27 22 2 3 52 18 101
2017 11 to 20 years in current department or agency 4 20 31 12 22 6 5 38 27 87
2017 More than 20 years in current department or agency 9 12 36 23 15 0 5 40 21 60
2014 Less than 3 years in current department or agency 0 12 64 8 17 0 0 24 12 26
2014 3 to 10 years in current department or agency 8 14 31 30 14 2 2 45 23 128
2014 11 to 20 years in current department or agency 5 16 30 28 15 0 6 46 22 73
2014 More than 20 years in current department or agency 11 18 34 17 12 2 6 32 31 56

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 13 43 26 11 0 0 38 19 77
2020 3 to 10 years in current department or agency 6 15 40 25 12 0 2 38 22 113
2020 11 to 20 years in current department or agency 2 18 39 25 13 1 2 40 21 92
2020 More than 20 years in current department or agency 0 7 39 32 22 0 0 54 7 58
2019 Less than 3 years in current department or agency 9 13 23 36 19 1 0 55 22 79
2019 3 to 10 years in current department or agency 9 10 29 32 18 0 1 51 20 112
2019 11 to 20 years in current department or agency 5 19 31 32 13 0 1 45 23 90
2019 More than 20 years in current department or agency 0 10 36 33 18 0 2 53 10 53
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 31 16 15 3 6 4 62 20 77
2020 3 to 10 years in current department or agency 22 32 20 9 7 7 4 61 17 112
2020 11 to 20 years in current department or agency 24 35 20 13 4 2 1 61 18 92
2020 More than 20 years in current department or agency 35 39 12 8 2 3 0 77 10 59
2019 Less than 3 years in current department or agency 31 14 20 17 8 5 5 50 28 79
2019 3 to 10 years in current department or agency 22 37 19 9 10 2 2 60 20 113
2019 11 to 20 years in current department or agency 30 36 14 15 4 1 0 67 19 89
2019 More than 20 years in current department or agency 33 41 14 7 2 0 2 76 9 55
2018 Less than 3 years in current department or agency 37 26 21 3 5 4 4 68 9 94
2018 3 to 10 years in current department or agency 18 35 22 17 6 2 0 54 24 90
2018 11 to 20 years in current department or agency 29 46 17 4 4 0 0 75 8 78
2018 More than 20 years in current department or agency 17 47 19 9 6 3 0 66 15 45
2017 Less than 3 years in current department or agency 37 28 20 5 0 7 3 72 5 76
2017 3 to 10 years in current department or agency 29 36 14 12 8 0 1 66 20 102
2017 11 to 20 years in current department or agency 34 43 11 5 4 2 0 79 9 87
2017 More than 20 years in current department or agency 20 46 15 10 8 2 0 67 18 61
2014 Less than 3 years in current department or agency 33 35 18 7 3 0 3 71 11 26
2014 3 to 10 years in current department or agency 30 37 19 11 2 1 0 68 13 128
2014 11 to 20 years in current department or agency 33 46 16 4 1 0 0 79 5 72
2014 More than 20 years in current department or agency 31 44 16 1 8 0 0 74 9 56

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 30 5 11 4 1 0 79 16 76
2020 3 to 10 years in current department or agency 45 28 9 11 6 0 0 74 17 113
2020 11 to 20 years in current department or agency 41 32 6 16 6 0 0 73 21 90
2020 More than 20 years in current department or agency 52 34 4 10 0 0 0 86 10 59
2019 Less than 3 years in current department or agency 48 28 5 11 8 0 0 76 19 79
2019 3 to 10 years in current department or agency 39 31 12 13 5 0 0 70 17 113
2019 11 to 20 years in current department or agency 44 30 8 14 4 0 0 74 18 88
2019 More than 20 years in current department or agency 48 34 5 11 0 0 2 84 11 55
2018 Less than 3 years in current department or agency 52 29 10 3 3 1 1 83 7 94
2018 3 to 10 years in current department or agency 36 28 9 13 14 0 0 64 27 90
2018 11 to 20 years in current department or agency 54 25 9 9 2 0 0 80 11 79
2018 More than 20 years in current department or agency 31 39 9 16 6 0 0 70 21 45
2017 Less than 3 years in current department or agency 52 32 5 9 1 0 0 84 11 75
2017 3 to 10 years in current department or agency 37 34 11 9 8 1 0 72 17 102
2017 11 to 20 years in current department or agency 52 30 6 8 4 0 0 83 12 87
2017 More than 20 years in current department or agency 42 33 8 5 11 0 0 75 16 61
2014 Less than 3 years in current department or agency 33 45 7 12 0 3 0 80 12 26
2014 3 to 10 years in current department or agency 40 32 9 13 5 1 0 73 18 128
2014 11 to 20 years in current department or agency 53 28 10 7 1 0 2 82 9 73
2014 More than 20 years in current department or agency 43 37 9 9 2 0 0 80 11 56

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 19 7 7 3 0 0 83 10 76
2020 3 to 10 years in current department or agency 57 25 7 8 3 0 0 83 11 113
2020 11 to 20 years in current department or agency 50 32 8 4 5 1 0 83 9 91
2020 More than 20 years in current department or agency 56 33 10 2 0 0 0 88 2 59
2019 Less than 3 years in current department or agency 44 28 5 17 6 0 0 72 23 79
2019 3 to 10 years in current department or agency 49 31 7 10 3 0 0 80 13 113
2019 11 to 20 years in current department or agency 47 33 10 7 3 0 0 80 10 88
2019 More than 20 years in current department or agency 48 39 4 5 2 0 2 89 7 54
2018 Less than 3 years in current department or agency 58 26 6 5 2 1 0 86 8 94
2018 3 to 10 years in current department or agency 38 40 8 9 6 0 0 78 14 90
2018 11 to 20 years in current department or agency 55 32 7 5 1 0 0 87 6 79
2018 More than 20 years in current department or agency 30 50 5 15 0 0 0 81 15 44
2017 Less than 3 years in current department or agency 67 27 2 4 0 0 0 94 4 77
2017 3 to 10 years in current department or agency 38 41 6 9 5 0 0 80 14 102
2017 11 to 20 years in current department or agency 58 32 4 2 4 0 0 90 6 87
2017 More than 20 years in current department or agency 43 39 8 8 2 0 0 82 10 61
2014 Less than 3 years in current department or agency 60 26 4 4 3 3 0 89 7 26
2014 3 to 10 years in current department or agency 34 47 15 4 1 0 0 81 5 128
2014 11 to 20 years in current department or agency 41 52 4 2 1 0 0 93 3 73
2014 More than 20 years in current department or agency 36 48 10 4 2 0 0 84 6 56

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 28 12 4 1 4 0 82 6 76
2020 3 to 10 years in current department or agency 40 42 8 8 2 0 0 82 10 111
2020 11 to 20 years in current department or agency 40 37 13 7 1 1 0 78 8 92
2020 More than 20 years in current department or agency 49 32 14 5 0 0 0 80 5 57
2019 Less than 3 years in current department or agency 41 47 4 4 4 0 0 88 8 79
2019 3 to 10 years in current department or agency 43 31 13 6 6 1 0 75 12 113
2019 11 to 20 years in current department or agency 40 39 13 4 3 1 0 80 6 89
2019 More than 20 years in current department or agency 39 48 7 4 0 0 2 89 4 55
2018 Less than 3 years in current department or agency 51 33 11 3 2 1 0 84 5 94
2018 3 to 10 years in current department or agency 34 39 11 10 6 1 0 73 16 90
2018 11 to 20 years in current department or agency 49 34 13 4 0 0 0 83 4 79
2018 More than 20 years in current department or agency 31 49 14 4 2 0 0 81 6 45

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 26 9 1 3 8 4 84 5 77
2020 3 to 10 years in current department or agency 54 22 9 7 3 4 1 80 11 113
2020 11 to 20 years in current department or agency 51 24 14 3 3 4 1 79 7 93
2020 More than 20 years in current department or agency 59 26 10 0 0 3 2 89 0 59
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 28 8 3 0 1 9 88 3 77
2020 3 to 10 years in current department or agency 38 26 17 9 3 2 5 69 13 112
2020 11 to 20 years in current department or agency 44 30 16 6 0 1 3 77 6 91
2020 More than 20 years in current department or agency 54 24 19 0 0 2 2 81 0 59
2019 Less than 3 years in current department or agency 37 22 22 7 4 4 4 64 12 78
2019 3 to 10 years in current department or agency 42 23 19 7 2 1 6 70 9 113
2019 11 to 20 years in current department or agency 44 32 15 2 2 1 4 80 5 90
2019 More than 20 years in current department or agency 57 21 10 2 3 2 6 84 5 55

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 29 11 4 0 1 0 84 4 77
2020 3 to 10 years in current department or agency 41 33 11 9 4 1 1 76 13 113
2020 11 to 20 years in current department or agency 37 29 19 13 2 1 0 66 15 90
2020 More than 20 years in current department or agency 55 34 8 2 0 0 0 90 2 59
2019 Less than 3 years in current department or agency 49 32 10 4 4 0 1 82 8 79
2019 3 to 10 years in current department or agency 37 28 20 10 3 1 0 66 14 113
2019 11 to 20 years in current department or agency 37 37 10 11 4 0 0 74 16 90
2019 More than 20 years in current department or agency 47 38 8 4 2 0 2 87 5 55
2018 Less than 3 years in current department or agency 56 29 9 4 1 0 0 86 5 94
2018 3 to 10 years in current department or agency 39 36 8 11 5 0 0 76 16 90
2018 11 to 20 years in current department or agency 43 37 7 11 1 0 0 81 12 79
2018 More than 20 years in current department or agency 30 48 12 9 2 0 0 78 10 47
2017 Less than 3 years in current department or agency 60 24 5 6 3 0 3 86 9 77
2017 3 to 10 years in current department or agency 37 38 10 6 9 0 1 75 15 102
2017 11 to 20 years in current department or agency 47 38 8 2 3 1 0 86 6 87
2017 More than 20 years in current department or agency 41 36 12 8 3 0 0 77 11 61
2014 Less than 3 years in current department or agency 52 30 8 7 0 0 3 85 7 26
2014 3 to 10 years in current department or agency 36 40 15 7 1 1 0 77 8 128
2014 11 to 20 years in current department or agency 43 37 14 4 2 0 0 80 5 73
2014 More than 20 years in current department or agency 36 40 10 12 0 0 2 77 12 56

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 28 7 5 0 4 0 87 6 77
2020 3 to 10 years in current department or agency 43 26 18 6 5 0 2 70 12 113
2020 11 to 20 years in current department or agency 36 34 12 12 3 2 1 71 16 91
2020 More than 20 years in current department or agency 62 24 12 2 0 0 0 86 2 59

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 31 5 4 1 1 0 89 6 77
2020 3 to 10 years in current department or agency 42 27 16 9 4 0 2 70 13 112
2020 11 to 20 years in current department or agency 45 31 11 11 2 0 0 75 13 91
2020 More than 20 years in current department or agency 65 20 14 2 0 0 0 85 2 59
2019 Less than 3 years in current department or agency 51 29 8 3 8 1 1 82 10 79
2019 3 to 10 years in current department or agency 41 29 13 10 7 1 0 71 17 113
2019 11 to 20 years in current department or agency 40 36 10 12 2 0 0 76 14 87
2019 More than 20 years in current department or agency 49 32 9 6 2 0 2 83 7 54
2018 Less than 3 years in current department or agency 54 29 9 6 2 0 0 83 8 94
2018 3 to 10 years in current department or agency 39 37 5 16 2 0 0 76 18 89
2018 11 to 20 years in current department or agency 43 40 6 7 4 0 0 83 11 79
2018 More than 20 years in current department or agency 32 41 9 15 4 0 0 72 19 47
2017 Less than 3 years in current department or agency 63 16 10 6 0 1 3 83 7 77
2017 3 to 10 years in current department or agency 41 35 11 5 7 1 1 77 12 102
2017 11 to 20 years in current department or agency 48 39 3 7 2 0 0 87 9 87
2017 More than 20 years in current department or agency 44 36 5 10 5 0 0 80 15 61
2014 Less than 3 years in current department or agency 63 24 4 9 0 0 0 87 9 26
2014 3 to 10 years in current department or agency 40 37 12 7 2 2 1 78 9 128
2014 11 to 20 years in current department or agency 50 34 5 9 3 0 0 83 12 73
2014 More than 20 years in current department or agency 34 42 11 9 2 0 2 77 11 56

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 47 53 77
2020 3 to 10 years in current department or agency 39 61 113
2020 11 to 20 years in current department or agency 15 85 92
2020 More than 20 years in current department or agency 30 70 59

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 19 8 4 4 4 12 81 9 77
2020 3 to 10 years in current department or agency 42 16 14 4 4 4 16 73 9 113
2020 11 to 20 years in current department or agency 41 23 14 2 1 6 13 78 4 92
2020 More than 20 years in current department or agency 44 17 25 0 0 0 14 71 0 59

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 29 7 6 1 0 0 86 7 77
2020 3 to 10 years in current department or agency 51 21 14 9 4 0 1 73 13 113
2020 11 to 20 years in current department or agency 52 25 12 8 3 0 0 76 11 92
2020 More than 20 years in current department or agency 67 19 5 5 2 0 2 88 7 59
2019 Less than 3 years in current department or agency 50 37 8 0 4 0 1 88 4 79
2019 3 to 10 years in current department or agency 42 27 17 9 4 2 0 69 13 113
2019 11 to 20 years in current department or agency 43 26 17 10 4 0 0 69 14 90
2019 More than 20 years in current department or agency 57 25 8 7 2 0 2 83 9 54
2018 Less than 3 years in current department or agency 59 27 10 0 4 0 0 86 4 94
2018 3 to 10 years in current department or agency 42 25 13 12 8 0 0 67 20 90
2018 11 to 20 years in current department or agency 43 41 9 6 1 0 0 83 7 79
2018 More than 20 years in current department or agency 36 39 17 4 4 0 0 75 8 47
2017 Less than 3 years in current department or agency 65 18 9 8 0 0 0 83 8 77
2017 3 to 10 years in current department or agency 43 33 11 4 9 0 1 76 13 102
2017 11 to 20 years in current department or agency 57 27 8 4 2 2 0 86 6 87
2017 More than 20 years in current department or agency 58 18 10 10 5 0 0 76 15 61
2014 Less than 3 years in current department or agency 60 22 9 0 7 0 3 84 7 26
2014 3 to 10 years in current department or agency 40 33 16 6 3 1 1 75 9 127
2014 11 to 20 years in current department or agency 52 27 12 7 1 0 0 79 8 72
2014 More than 20 years in current department or agency 47 33 11 2 2 0 4 84 4 56
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 28 9 4 1 1 0 86 6 77
2020 3 to 10 years in current department or agency 30 29 30 4 3 3 1 61 7 113
2020 11 to 20 years in current department or agency 36 32 13 9 3 6 0 73 13 93
2020 More than 20 years in current department or agency 47 32 14 5 2 0 0 80 7 59
2019 Less than 3 years in current department or agency 49 24 10 3 6 8 0 78 11 78
2019 3 to 10 years in current department or agency 28 28 25 9 5 5 0 59 15 113
2019 11 to 20 years in current department or agency 35 26 14 12 11 2 0 62 24 90
2019 More than 20 years in current department or agency 44 30 19 0 4 2 2 77 4 54
2018 Less than 3 years in current department or agency 46 28 18 1 2 5 0 78 4 93
2018 3 to 10 years in current department or agency 23 38 19 11 4 5 0 64 16 90
2018 11 to 20 years in current department or agency 28 39 17 9 4 3 0 69 13 79
2018 More than 20 years in current department or agency 27 38 19 10 4 2 0 66 15 47
2017 Less than 3 years in current department or agency 50 31 9 5 0 5 0 86 5 76
2017 3 to 10 years in current department or agency 29 49 10 7 1 3 0 81 9 101
2017 11 to 20 years in current department or agency 44 34 2 14 3 2 0 80 18 87
2017 More than 20 years in current department or agency 36 29 23 3 5 3 0 68 8 61
2014 Less than 3 years in current department or agency 47 35 15 0 0 3 0 84 0 26
2014 3 to 10 years in current department or agency 32 38 15 3 6 6 0 74 10 128
2014 11 to 20 years in current department or agency 38 38 12 5 2 4 0 80 7 73
2014 More than 20 years in current department or agency 29 48 11 1 4 5 0 82 6 56

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 33 12 4 1 1 0 83 5 76
2020 3 to 10 years in current department or agency 29 32 25 6 5 2 1 63 11 112
2020 11 to 20 years in current department or agency 31 35 15 12 6 1 0 67 18 92
2020 More than 20 years in current department or agency 39 34 15 10 2 0 0 73 12 59
2019 Less than 3 years in current department or agency 42 24 15 5 8 6 0 70 14 79
2019 3 to 10 years in current department or agency 23 24 23 17 9 3 0 49 27 112
2019 11 to 20 years in current department or agency 27 28 16 17 10 1 0 56 27 90
2019 More than 20 years in current department or agency 23 32 31 9 4 0 2 56 13 54
2018 Less than 3 years in current department or agency 45 30 12 6 2 3 1 78 9 94
2018 3 to 10 years in current department or agency 20 39 14 17 8 1 1 60 26 90
2018 11 to 20 years in current department or agency 25 37 13 20 2 2 0 64 23 78
2018 More than 20 years in current department or agency 15 43 19 14 9 0 0 58 23 47
2017 Less than 3 years in current department or agency 53 28 11 3 1 4 0 84 4 77
2017 3 to 10 years in current department or agency 27 46 15 9 2 1 0 74 11 102
2017 11 to 20 years in current department or agency 39 34 9 9 7 2 0 74 17 87
2017 More than 20 years in current department or agency 28 38 16 13 5 0 0 66 18 61
2014 Less than 3 years in current department or agency 42 43 8 4 0 0 3 88 4 26
2014 3 to 10 years in current department or agency 32 33 21 7 6 2 0 66 13 128
2014 11 to 20 years in current department or agency 37 32 13 14 4 0 0 69 18 73
2014 More than 20 years in current department or agency 30 37 19 11 4 0 0 67 15 56

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 35 15 14 3 4 0 67 17 77
2020 3 to 10 years in current department or agency 21 29 26 15 8 2 1 51 23 113
2020 11 to 20 years in current department or agency 19 37 17 18 8 1 0 56 26 93
2020 More than 20 years in current department or agency 23 46 19 10 0 2 0 71 10 59
2019 Less than 3 years in current department or agency 30 23 18 10 10 9 0 58 22 79
2019 3 to 10 years in current department or agency 18 25 22 13 15 7 0 46 30 113
2019 11 to 20 years in current department or agency 14 36 21 9 19 1 0 51 28 89
2019 More than 20 years in current department or agency 15 31 28 9 10 5 2 49 20 54
2018 Less than 3 years in current department or agency 33 25 17 15 4 6 1 62 21 94
2018 3 to 10 years in current department or agency 17 27 26 18 8 4 0 46 28 90
2018 11 to 20 years in current department or agency 15 32 21 22 6 4 0 49 29 78
2018 More than 20 years in current department or agency 13 30 28 23 7 0 0 43 30 47
2017 Less than 3 years in current department or agency 41 28 19 4 4 4 0 72 8 77
2017 3 to 10 years in current department or agency 19 43 22 11 3 3 0 64 14 102
2017 11 to 20 years in current department or agency 26 41 8 14 8 2 0 69 23 87
2017 More than 20 years in current department or agency 18 36 20 11 8 7 0 58 21 61
2014 Less than 3 years in current department or agency 38 31 25 0 3 0 3 71 3 26
2014 3 to 10 years in current department or agency 24 35 21 8 7 4 0 62 16 128
2014 11 to 20 years in current department or agency 26 41 12 12 3 5 0 71 16 73
2014 More than 20 years in current department or agency 17 46 18 13 2 4 0 65 16 56

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 45 8 15 4 0 0 72 20 77
2020 3 to 10 years in current department or agency 20 35 25 15 4 1 0 56 19 113
2020 11 to 20 years in current department or agency 22 41 10 19 8 0 0 63 27 93
2020 More than 20 years in current department or agency 27 49 12 10 0 2 0 77 10 59
2019 Less than 3 years in current department or agency 29 28 16 8 12 7 0 61 22 79
2019 3 to 10 years in current department or agency 19 21 25 19 12 4 0 42 32 113
2019 11 to 20 years in current department or agency 15 31 21 16 16 0 0 47 32 90
2019 More than 20 years in current department or agency 12 44 24 9 8 2 2 58 17 54
2018 Less than 3 years in current department or agency 29 39 10 14 6 3 0 70 20 94
2018 3 to 10 years in current department or agency 14 33 20 19 9 5 0 49 30 90
2018 11 to 20 years in current department or agency 15 36 17 26 6 0 0 51 32 78
2018 More than 20 years in current department or agency 9 40 15 28 9 0 0 49 36 47
2017 Less than 3 years in current department or agency 39 34 10 12 1 3 0 75 14 77
2017 3 to 10 years in current department or agency 25 40 13 15 6 1 0 65 22 102
2017 11 to 20 years in current department or agency 29 40 10 14 5 2 0 71 19 87
2017 More than 20 years in current department or agency 26 34 20 10 8 2 0 61 19 61
2014 Less than 3 years in current department or agency 28 54 10 4 3 0 0 82 7 26
2014 3 to 10 years in current department or agency 24 35 20 13 7 1 0 60 20 128
2014 11 to 20 years in current department or agency 31 38 9 19 4 0 0 68 23 73
2014 More than 20 years in current department or agency 15 55 15 13 2 0 0 70 15 56

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 35 7 0 4 7 10 88 4 77
2020 3 to 10 years in current department or agency 40 17 17 4 7 6 8 66 14 113
2020 11 to 20 years in current department or agency 29 23 12 4 9 15 7 67 17 92
2020 More than 20 years in current department or agency 24 28 17 7 4 11 9 65 14 58
2019 Less than 3 years in current department or agency 39 16 16 6 8 13 1 65 16 79
2019 3 to 10 years in current department or agency 23 32 15 6 4 13 6 69 12 113
2019 11 to 20 years in current department or agency 35 24 14 7 3 10 7 71 12 90
2019 More than 20 years in current department or agency 25 23 19 4 8 16 6 61 15 54
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 48 11 0 1 1 0 88 1 77
2020 3 to 10 years in current department or agency 32 40 16 9 3 1 0 72 12 113
2020 11 to 20 years in current department or agency 28 47 17 4 3 0 0 75 8 93
2020 More than 20 years in current department or agency 35 46 14 5 0 0 0 81 5 59
2019 Less than 3 years in current department or agency 34 44 10 7 1 4 0 81 8 79
2019 3 to 10 years in current department or agency 18 48 23 7 4 0 0 66 10 113
2019 11 to 20 years in current department or agency 29 43 13 13 2 0 0 72 15 90
2019 More than 20 years in current department or agency 22 59 8 9 2 0 0 81 11 55
2018 Less than 3 years in current department or agency 40 37 13 8 2 0 0 77 10 94
2018 3 to 10 years in current department or agency 30 46 16 6 1 1 0 77 7 90
2018 11 to 20 years in current department or agency 29 45 14 10 0 2 0 75 10 78
2018 More than 20 years in current department or agency 32 39 16 11 2 0 0 71 13 47
2017 Less than 3 years in current department or agency 50 36 5 9 0 0 0 86 9 77
2017 3 to 10 years in current department or agency 43 44 8 3 2 0 0 87 5 102
2017 11 to 20 years in current department or agency 46 39 10 1 2 1 0 86 4 87
2017 More than 20 years in current department or agency 37 45 7 10 1 0 0 81 12 60
2014 Less than 3 years in current department or agency 55 41 4 0 0 0 0 96 0 26
2014 3 to 10 years in current department or agency 46 33 14 3 3 1 0 80 7 128
2014 11 to 20 years in current department or agency 58 33 2 6 2 0 0 90 8 73
2014 More than 20 years in current department or agency 32 53 8 2 3 2 0 86 5 56

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 24 49 17 8 1 0 0 73 9 77
2020 3 to 10 years in current department or agency 22 40 22 12 4 0 0 62 16 110
2020 11 to 20 years in current department or agency 21 44 14 14 5 0 1 66 20 93
2020 More than 20 years in current department or agency 26 39 24 10 0 0 0 65 10 59
2019 Less than 3 years in current department or agency 21 43 17 9 7 4 0 66 16 78
2019 3 to 10 years in current department or agency 11 28 30 22 8 0 0 40 30 112
2019 11 to 20 years in current department or agency 13 38 19 24 6 0 1 51 29 89
2019 More than 20 years in current department or agency 12 42 28 10 6 0 2 55 16 53

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 36 14 8 1 0 6 75 10 76
2020 3 to 10 years in current department or agency 40 37 9 7 4 2 1 79 11 112
2020 11 to 20 years in current department or agency 46 36 13 5 0 1 0 82 5 93
2020 More than 20 years in current department or agency 41 45 7 5 2 0 0 86 7 59
2019 Less than 3 years in current department or agency 43 38 6 9 1 1 0 83 11 77
2019 3 to 10 years in current department or agency 35 39 18 4 4 0 0 74 8 113
2019 11 to 20 years in current department or agency 42 40 8 6 2 1 1 84 8 90
2019 More than 20 years in current department or agency 38 49 7 2 2 2 0 88 4 55
2018 Less than 3 years in current department or agency 43 36 8 7 4 2 0 80 11 94
2018 3 to 10 years in current department or agency 43 33 15 5 1 0 2 78 7 90
2018 11 to 20 years in current department or agency 53 41 3 2 0 0 0 94 2 79
2018 More than 20 years in current department or agency 47 23 17 9 2 0 2 72 11 47
2017 Less than 3 years in current department or agency 60 28 8 4 0 0 0 88 4 77
2017 3 to 10 years in current department or agency 50 34 9 3 1 1 2 86 4 101
2017 11 to 20 years in current department or agency 58 31 4 4 2 1 0 90 6 87
2017 More than 20 years in current department or agency 48 29 15 7 0 0 2 78 7 60
2014 Less than 3 years in current department or agency 54 31 8 0 0 7 0 92 0 26
2014 3 to 10 years in current department or agency 48 40 8 3 0 1 1 89 3 128
2014 11 to 20 years in current department or agency 62 29 5 1 1 1 1 93 2 73
2014 More than 20 years in current department or agency 45 41 5 6 2 0 0 86 8 56

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 36 14 6 1 0 0 79 7 77
2020 3 to 10 years in current department or agency 39 34 21 2 3 0 0 73 5 113
2020 11 to 20 years in current department or agency 41 38 16 3 1 1 0 80 5 92
2020 More than 20 years in current department or agency 50 33 14 3 0 0 0 83 3 59
2019 Less than 3 years in current department or agency 44 35 10 6 3 3 0 81 9 78
2019 3 to 10 years in current department or agency 31 51 16 1 2 0 0 82 2 113
2019 11 to 20 years in current department or agency 38 35 15 11 1 0 0 73 12 90
2019 More than 20 years in current department or agency 51 34 9 0 4 2 0 86 4 54
2018 Less than 3 years in current department or agency 48 38 7 4 1 1 0 87 6 93
2018 3 to 10 years in current department or agency 38 38 16 6 1 0 1 77 7 90
2018 11 to 20 years in current department or agency 40 43 15 2 0 0 0 82 2 77
2018 More than 20 years in current department or agency 37 36 21 4 2 0 0 72 7 47

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 20 19 10 10 9 1 57 22 77
2020 3 to 10 years in current department or agency 24 27 14 18 8 8 1 56 29 112
2020 11 to 20 years in current department or agency 30 29 13 8 14 6 0 62 23 92
2020 More than 20 years in current department or agency 35 32 17 3 0 8 3 77 4 59
2019 Less than 3 years in current department or agency 23 30 16 8 13 6 3 59 24 77
2019 3 to 10 years in current department or agency 19 30 18 18 11 4 0 51 30 113
2019 11 to 20 years in current department or agency 23 33 18 14 8 3 1 58 23 90
2019 More than 20 years in current department or agency 31 26 25 5 2 10 0 64 8 55
2018 Less than 3 years in current department or agency 28 34 19 6 5 5 2 67 13 94
2018 3 to 10 years in current department or agency 27 25 23 13 10 3 1 53 23 89
2018 11 to 20 years in current department or agency 28 40 9 9 9 3 2 71 19 79
2018 More than 20 years in current department or agency 24 31 22 4 12 7 0 59 17 47
2017 Less than 3 years in current department or agency 36 17 12 8 5 12 10 67 17 77
2017 3 to 10 years in current department or agency 27 31 15 12 9 6 0 62 22 102
2017 11 to 20 years in current department or agency 29 41 9 11 6 2 2 73 18 87
2017 More than 20 years in current department or agency 31 34 14 3 10 5 3 71 14 60
2014 Less than 3 years in current department or agency 29 21 32 7 3 7 0 54 11 26
2014 3 to 10 years in current department or agency 23 37 19 13 3 3 2 63 17 128
2014 11 to 20 years in current department or agency 34 25 16 12 7 2 4 62 20 73
2014 More than 20 years in current department or agency 28 39 15 7 4 7 0 72 12 56

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 35 17 7 3 3 0 73 10 77
2020 3 to 10 years in current department or agency 22 36 18 12 10 2 0 60 22 111
2020 11 to 20 years in current department or agency 19 35 21 20 4 1 0 55 25 93
2020 More than 20 years in current department or agency 27 39 24 9 2 0 0 65 10 59
2019 Less than 3 years in current department or agency 31 37 11 7 11 4 0 71 18 78
2019 3 to 10 years in current department or agency 18 34 17 22 9 0 0 52 31 113
2019 11 to 20 years in current department or agency 23 30 19 19 9 0 0 53 28 90
2019 More than 20 years in current department or agency 22 37 28 7 4 2 0 60 11 55
2018 Less than 3 years in current department or agency 36 37 15 5 3 3 1 77 8 94
2018 3 to 10 years in current department or agency 27 29 22 15 8 0 0 56 22 90
2018 11 to 20 years in current department or agency 30 31 20 16 4 0 0 60 20 78
2018 More than 20 years in current department or agency 23 37 25 13 2 0 0 60 15 47
2017 Less than 3 years in current department or agency 56 21 10 3 4 5 0 81 8 77
2017 3 to 10 years in current department or agency 37 35 16 7 5 0 0 72 12 102
2017 11 to 20 years in current department or agency 35 47 6 10 1 1 0 83 11 86
2017 More than 20 years in current department or agency 34 32 11 16 7 0 0 66 23 61
2014 Less than 3 years in current department or agency 39 40 18 3 0 0 0 79 3 26
2014 3 to 10 years in current department or agency 27 34 21 12 6 0 0 61 18 128
2014 11 to 20 years in current department or agency 32 42 11 13 2 0 0 75 15 73
2014 More than 20 years in current department or agency 17 48 16 13 4 2 0 66 17 56

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 32 13 8 9 5 5 66 19 77
2020 3 to 10 years in current department or agency 18 28 17 13 18 2 3 49 33 113
2020 11 to 20 years in current department or agency 17 23 21 21 18 0 0 40 39 93
2020 More than 20 years in current department or agency 22 31 21 13 12 0 2 54 25 58
2019 Less than 3 years in current department or agency 27 27 11 11 17 4 4 58 30 78
2019 3 to 10 years in current department or agency 16 27 17 19 19 3 0 44 39 113
2019 11 to 20 years in current department or agency 20 24 19 16 21 1 0 44 37 90
2019 More than 20 years in current department or agency 21 24 13 20 19 0 4 47 40 54
2018 Less than 3 years in current department or agency 34 30 18 8 4 1 5 68 13 94
2018 3 to 10 years in current department or agency 21 22 14 21 18 2 0 45 40 90
2018 11 to 20 years in current department or agency 16 20 26 15 21 0 2 37 37 79
2018 More than 20 years in current department or agency 14 23 24 17 22 0 0 37 39 47
2017 Less than 3 years in current department or agency 39 18 11 14 8 5 4 64 24 76
2017 3 to 10 years in current department or agency 29 20 18 17 14 2 0 50 32 102
2017 11 to 20 years in current department or agency 25 38 11 13 8 1 3 66 22 86
2017 More than 20 years in current department or agency 18 24 15 21 17 0 5 44 40 61
2014 Less than 3 years in current department or agency 30 25 35 3 7 0 0 54 10 26
2014 3 to 10 years in current department or agency 20 29 15 17 16 2 2 51 33 127
2014 11 to 20 years in current department or agency 23 39 13 14 8 3 0 64 22 73
2014 More than 20 years in current department or agency 17 34 15 13 14 3 3 54 29 56

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 25 11 6 6 0 4 76 13 77
2020 3 to 10 years in current department or agency 43 26 17 7 5 0 2 70 12 113
2020 11 to 20 years in current department or agency 49 29 11 4 2 1 3 82 7 93
2020 More than 20 years in current department or agency 45 29 13 7 0 4 2 78 7 59
2019 Less than 3 years in current department or agency 48 32 15 1 3 0 1 81 4 79
2019 3 to 10 years in current department or agency 43 30 13 9 3 2 1 75 12 113
2019 11 to 20 years in current department or agency 44 30 15 4 3 0 3 77 7 89
2019 More than 20 years in current department or agency 39 37 13 6 2 2 2 79 8 55

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 29 11 13 2 0 3 74 15 77
2020 3 to 10 years in current department or agency 37 31 14 13 3 0 1 69 17 113
2020 11 to 20 years in current department or agency 44 34 11 7 1 0 3 81 8 93
2020 More than 20 years in current department or agency 59 20 16 0 0 4 2 83 0 59
2019 Less than 3 years in current department or agency 38 28 14 9 4 1 5 71 14 78
2019 3 to 10 years in current department or agency 35 31 22 7 4 1 1 67 11 113
2019 11 to 20 years in current department or agency 38 36 13 6 4 1 2 77 10 89
2019 More than 20 years in current department or agency 60 21 13 2 0 0 4 84 2 54

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 81 11 3 1 0 0 4 95 2 77
2020 3 to 10 years in current department or agency 77 10 4 3 4 2 1 89 7 111
2020 11 to 20 years in current department or agency 69 12 10 0 1 3 4 88 1 93
2020 More than 20 years in current department or agency 78 16 0 0 0 4 2 100 0 58
2019 Less than 3 years in current department or agency 75 9 11 1 0 1 3 88 1 78
2019 3 to 10 years in current department or agency 77 10 3 1 3 6 1 93 4 111
2019 11 to 20 years in current department or agency 67 17 6 2 0 4 3 92 2 89
2019 More than 20 years in current department or agency 77 15 2 0 0 4 2 98 0 55

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 16 6 0 0 1 5 94 0 77
2020 3 to 10 years in current department or agency 76 14 5 2 1 1 2 92 3 113
2020 11 to 20 years in current department or agency 62 18 7 1 0 3 9 91 1 93
2020 More than 20 years in current department or agency 77 10 6 2 0 2 4 92 2 58
2019 Less than 3 years in current department or agency 72 14 4 1 0 1 6 94 1 78
2019 3 to 10 years in current department or agency 76 8 4 2 3 4 4 91 5 113
2019 11 to 20 years in current department or agency 82 8 1 1 1 0 7 96 2 89
2019 More than 20 years in current department or agency 80 6 2 0 2 2 7 95 2 53

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 39 12 11 1 4 0 74 13 77
2020 3 to 10 years in current department or agency 24 40 17 11 5 1 2 66 16 111
2020 11 to 20 years in current department or agency 25 40 20 9 2 3 0 68 12 92
2020 More than 20 years in current department or agency 31 38 28 4 0 0 0 69 4 59
2019 Less than 3 years in current department or agency 29 42 19 4 4 3 0 72 8 79
2019 3 to 10 years in current department or agency 20 40 19 11 8 3 0 62 19 113
2019 11 to 20 years in current department or agency 19 49 17 9 3 2 1 70 13 90
2019 More than 20 years in current department or agency 19 35 32 8 0 4 2 57 8 54
2018 Less than 3 years in current department or agency 35 41 14 5 4 2 0 77 9 94
2018 3 to 10 years in current department or agency 24 33 27 10 7 0 0 56 17 90
2018 11 to 20 years in current department or agency 23 39 24 11 3 0 0 62 14 78
2018 More than 20 years in current department or agency 10 50 21 13 2 4 0 62 16 47
2017 Less than 3 years in current department or agency 47 28 11 5 3 6 0 81 8 77
2017 3 to 10 years in current department or agency 29 43 16 7 3 2 0 73 10 102
2017 11 to 20 years in current department or agency 28 46 15 8 2 1 0 75 10 87
2017 More than 20 years in current department or agency 24 35 21 13 7 0 0 59 20 61

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 37 10 7 1 1 0 82 9 77
2020 3 to 10 years in current department or agency 39 37 13 8 3 0 1 77 10 112
2020 11 to 20 years in current department or agency 33 39 16 7 4 1 0 73 11 91
2020 More than 20 years in current department or agency 42 41 12 5 0 0 0 83 5 59
2019 Less than 3 years in current department or agency 38 44 5 9 3 1 0 83 12 78
2019 3 to 10 years in current department or agency 33 37 15 9 4 2 0 71 13 113
2019 11 to 20 years in current department or agency 39 36 10 7 7 1 0 76 14 88
2019 More than 20 years in current department or agency 32 45 17 2 2 2 0 79 4 55
2018 Less than 3 years in current department or agency 62 30 6 1 1 0 0 92 3 93
2018 3 to 10 years in current department or agency 40 35 15 9 0 1 0 76 9 90
2018 11 to 20 years in current department or agency 42 38 13 3 1 3 0 82 4 78
2018 More than 20 years in current department or agency 36 41 18 4 0 0 0 77 4 46
2017 Less than 3 years in current department or agency 65 25 9 2 0 0 0 90 2 77
2017 3 to 10 years in current department or agency 45 36 15 1 1 2 0 83 2 102
2017 11 to 20 years in current department or agency 56 30 4 7 1 1 0 87 8 87
2017 More than 20 years in current department or agency 42 41 10 2 5 0 0 84 7 61
2014 Less than 3 years in current department or agency 49 44 8 0 0 0 0 92 0 26
2014 3 to 10 years in current department or agency 48 36 13 1 2 1 0 85 2 127
2014 11 to 20 years in current department or agency 61 31 4 4 0 0 0 92 4 73
2014 More than 20 years in current department or agency 40 48 4 4 0 2 2 92 4 56

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 36 10 1 1 3 4 85 3 76
2020 3 to 10 years in current department or agency 40 33 13 9 3 1 1 75 12 112
2020 11 to 20 years in current department or agency 36 45 12 2 1 2 1 84 4 93
2020 More than 20 years in current department or agency 54 34 7 2 0 3 0 91 2 59
2019 Less than 3 years in current department or agency 47 39 8 3 0 4 0 89 3 78
2019 3 to 10 years in current department or agency 46 35 15 3 1 1 0 82 4 113
2019 11 to 20 years in current department or agency 47 36 12 2 1 1 0 84 4 90
2019 More than 20 years in current department or agency 42 40 17 0 2 0 0 81 2 55
2018 Less than 3 years in current department or agency 61 28 5 1 1 4 0 92 3 93
2018 3 to 10 years in current department or agency 48 36 14 0 1 1 0 84 1 90
2018 11 to 20 years in current department or agency 50 32 11 6 0 1 0 83 6 78
2018 More than 20 years in current department or agency 49 35 14 0 0 2 0 85 0 46
2017 Less than 3 years in current department or agency 62 19 12 0 2 5 0 85 3 77
2017 3 to 10 years in current department or agency 50 30 17 1 0 1 0 82 1 101
2017 11 to 20 years in current department or agency 57 29 7 2 2 1 0 88 5 86
2017 More than 20 years in current department or agency 48 36 8 3 3 2 0 85 6 61
2014 Less than 3 years in current department or agency 53 44 0 0 0 3 0 100 0 26
2014 3 to 10 years in current department or agency 51 28 16 2 2 2 0 80 3 127
2014 11 to 20 years in current department or agency 68 26 3 4 0 0 0 94 4 73
2014 More than 20 years in current department or agency 48 35 11 2 2 2 0 85 4 56

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 23 24 5 3 11 1 63 9 77
2020 3 to 10 years in current department or agency 31 25 25 11 4 4 1 59 15 112
2020 11 to 20 years in current department or agency 32 34 20 7 1 5 1 70 9 93
2020 More than 20 years in current department or agency 45 32 17 0 0 5 0 82 0 59

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 33 9 9 1 1 1 80 10 77
2020 3 to 10 years in current department or agency 42 34 11 7 3 3 1 79 10 113
2020 11 to 20 years in current department or agency 44 34 11 7 3 0 1 79 10 93
2020 More than 20 years in current department or agency 58 30 7 2 0 3 0 91 2 58

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 26 6 4 1 0 0 89 6 77
2020 3 to 10 years in current department or agency 52 35 8 3 2 0 0 87 5 113
2020 11 to 20 years in current department or agency 49 38 8 4 1 0 0 86 6 90
2020 More than 20 years in current department or agency 61 29 9 2 0 0 0 90 2 59
2019 Less than 3 years in current department or agency 61 31 3 3 3 0 0 92 5 78
2019 3 to 10 years in current department or agency 44 38 14 2 2 0 0 82 4 112
2019 11 to 20 years in current department or agency 49 31 12 6 2 0 0 80 8 90
2019 More than 20 years in current department or agency 39 46 13 0 2 0 0 85 2 54
2018 Less than 3 years in current department or agency 74 21 2 1 1 0 0 95 3 93
2018 3 to 10 years in current department or agency 46 34 16 3 1 0 0 80 4 89
2018 11 to 20 years in current department or agency 44 39 13 4 0 0 0 83 4 77
2018 More than 20 years in current department or agency 45 35 12 8 0 0 0 80 8 46
2017 Less than 3 years in current department or agency 72 23 4 1 0 0 0 95 1 77
2017 3 to 10 years in current department or agency 48 40 6 2 3 1 0 89 5 102
2017 11 to 20 years in current department or agency 65 26 5 2 2 0 0 91 5 87
2017 More than 20 years in current department or agency 47 33 10 5 5 0 0 80 10 61
2014 Less than 3 years in current department or agency 71 22 4 0 3 0 0 93 3 26
2014 3 to 10 years in current department or agency 55 35 7 2 1 0 0 90 3 126
2014 11 to 20 years in current department or agency 62 25 9 4 0 0 0 87 4 73
2014 More than 20 years in current department or agency 49 43 4 2 2 0 0 92 4 56

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 21 11 10 0 0 0 79 10 77
2020 3 to 10 years in current department or agency 41 32 14 9 4 0 0 73 13 113
2020 11 to 20 years in current department or agency 39 35 17 4 3 1 0 76 8 93
2020 More than 20 years in current department or agency 46 37 12 5 0 0 0 83 5 59
2019 Less than 3 years in current department or agency 46 33 6 11 4 0 0 79 15 78
2019 3 to 10 years in current department or agency 30 41 22 4 3 0 0 71 7 113
2019 11 to 20 years in current department or agency 37 29 16 14 4 0 0 67 18 90
2019 More than 20 years in current department or agency 31 38 22 6 2 2 0 70 8 55
2018 Less than 3 years in current department or agency 69 21 7 1 3 0 0 90 4 93
2018 3 to 10 years in current department or agency 39 27 21 10 2 1 0 67 12 90
2018 11 to 20 years in current department or agency 38 41 10 10 1 0 0 79 11 78
2018 More than 20 years in current department or agency 35 33 20 8 4 0 0 68 12 46
2017 Less than 3 years in current department or agency 66 18 11 4 0 0 0 84 4 77
2017 3 to 10 years in current department or agency 38 40 12 5 2 3 0 80 7 102
2017 11 to 20 years in current department or agency 60 20 10 5 4 1 0 81 8 87
2017 More than 20 years in current department or agency 38 36 15 5 7 0 0 73 12 61
2014 Less than 3 years in current department or agency 44 40 9 0 8 0 0 83 8 26
2014 3 to 10 years in current department or agency 41 33 14 8 4 1 0 74 12 128
2014 11 to 20 years in current department or agency 38 38 9 15 0 0 0 77 15 73
2014 More than 20 years in current department or agency 29 30 25 5 10 0 2 59 15 56

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 28 11 6 1 0 0 82 7 77
2020 3 to 10 years in current department or agency 40 36 11 11 2 0 0 76 13 113
2020 11 to 20 years in current department or agency 42 29 22 3 4 0 0 70 8 93
2020 More than 20 years in current department or agency 46 32 14 8 0 0 0 77 8 59
2019 Less than 3 years in current department or agency 42 34 9 11 4 0 0 76 15 77
2019 3 to 10 years in current department or agency 30 38 23 5 3 0 0 68 8 112
2019 11 to 20 years in current department or agency 37 32 15 8 8 0 0 69 16 87
2019 More than 20 years in current department or agency 29 41 20 7 2 0 0 71 9 55
2018 Less than 3 years in current department or agency 65 25 6 2 3 0 0 90 5 92
2018 3 to 10 years in current department or agency 32 38 19 8 3 0 0 71 11 90
2018 11 to 20 years in current department or agency 37 47 7 6 3 0 0 84 9 75
2018 More than 20 years in current department or agency 35 39 11 11 4 0 0 74 16 46
2017 Less than 3 years in current department or agency 64 23 6 6 0 0 0 87 6 77
2017 3 to 10 years in current department or agency 35 43 15 6 1 0 0 78 7 102
2017 11 to 20 years in current department or agency 59 22 9 5 4 1 0 82 8 87
2017 More than 20 years in current department or agency 44 30 12 7 7 0 0 75 14 61
2014 Less than 3 years in current department or agency 52 28 18 3 0 0 0 79 3 26
2014 3 to 10 years in current department or agency 42 33 15 6 5 0 0 75 10 128
2014 11 to 20 years in current department or agency 43 33 11 11 2 0 0 76 13 73
2014 More than 20 years in current department or agency 30 34 21 9 5 0 0 65 14 56

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 30 12 9 1 4 1 76 11 77
2020 3 to 10 years in current department or agency 41 24 11 13 10 2 0 66 23 113
2020 11 to 20 years in current department or agency 42 29 8 12 5 3 1 74 19 93
2020 More than 20 years in current department or agency 47 24 21 3 3 2 0 72 7 59
2019 Less than 3 years in current department or agency 40 17 19 9 13 1 0 58 23 77
2019 3 to 10 years in current department or agency 29 27 20 14 7 3 0 58 22 113
2019 11 to 20 years in current department or agency 35 24 13 16 8 2 1 61 25 90
2019 More than 20 years in current department or agency 35 25 22 9 4 5 0 64 13 55
2018 Less than 3 years in current department or agency 45 26 15 10 3 2 0 72 12 93
2018 3 to 10 years in current department or agency 35 25 18 14 7 0 0 61 21 90
2018 11 to 20 years in current department or agency 31 27 18 13 7 3 1 61 21 78
2018 More than 20 years in current department or agency 30 27 22 13 6 2 0 58 19 46
2017 Less than 3 years in current department or agency 46 26 14 7 5 1 1 73 12 77
2017 3 to 10 years in current department or agency 34 26 18 14 5 3 0 62 20 102
2017 11 to 20 years in current department or agency 52 17 14 11 5 0 1 70 16 87
2017 More than 20 years in current department or agency 44 18 18 12 2 5 2 67 14 61
2014 Less than 3 years in current department or agency 36 33 19 8 5 0 0 69 13 26
2014 3 to 10 years in current department or agency 36 20 19 11 10 3 0 58 22 128
2014 11 to 20 years in current department or agency 45 26 11 13 3 3 0 73 16 73
2014 More than 20 years in current department or agency 34 29 21 7 3 4 2 67 11 56
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 25 39 36 77
2020 3 to 10 years in current department or agency 20 47 33 113
2020 11 to 20 years in current department or agency 11 55 34 93
2020 More than 20 years in current department or agency 18 51 31 59
2019 Less than 3 years in current department or agency 33 39 28 79
2019 3 to 10 years in current department or agency 19 43 38 113
2019 11 to 20 years in current department or agency 17 51 32 90
2019 More than 20 years in current department or agency 16 53 31 55
2018 Less than 3 years in current department or agency 18 45 37 94
2018 3 to 10 years in current department or agency 20 39 41 90
2018 11 to 20 years in current department or agency 12 53 35 78
2018 More than 20 years in current department or agency 15 53 33 47
2017 Less than 3 years in current department or agency 16 49 35 77
2017 3 to 10 years in current department or agency 14 52 34 102
2017 11 to 20 years in current department or agency 6 56 39 87
2017 More than 20 years in current department or agency 28 53 19 61
2014 Less than 3 years in current department or agency 17 49 34 26
2014 3 to 10 years in current department or agency 20 43 36 128
2014 11 to 20 years in current department or agency 8 67 25 73
2014 More than 20 years in current department or agency 23 54 23 56

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 11 11 37 0 25 16 19
2020 3 to 10 years in current department or agency 9 9 73 0 0 9 22
2020 11 to 20 years in current department or agency 19 0 44 29 0 8 11
2020 More than 20 years in current department or agency 91 0 9 0 0 0 11
2019 Less than 3 years in current department or agency 0 30 30 0 25 16 27
2019 3 to 10 years in current department or agency 13 8 61 4 0 13 23
2018 Less than 3 years in current department or agency 0 22 33 5 34 5 17
2018 3 to 10 years in current department or agency 15 9 55 0 6 15 19
2017 Less than 3 years in current department or agency 0 17 50 0 25 8 12
2017 3 to 10 years in current department or agency 21 14 52 7 7 0 14
2017 More than 20 years in current department or agency 88 12 0 0 0 0 17
2014 3 to 10 years in current department or agency 13 26 35 15 9999 11 27
2014 More than 20 years in current department or agency 76 8 0 9 9999 7 14
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 14 86 113
2020 11 to 20 years in current department or agency 13 87 93
2019 3 to 10 years in current department or agency 17 83 112
2019 11 to 20 years in current department or agency 15 85 88
2018 Less than 3 years in current department or agency 9 91 94
2018 3 to 10 years in current department or agency 17 83 90

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 37 63 16
2020 11 to 20 years in current department or agency 51 49 12
2019 3 to 10 years in current department or agency 40 60 19
2018 3 to 10 years in current department or agency 62 38 15

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 63 37 16
2019 3 to 10 years in current department or agency 55 45 19
2018 3 to 10 years in current department or agency 52 48 15

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 16

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 16
2020 11 to 20 years in current department or agency 0 100 12
2019 3 to 10 years in current department or agency 0 100 19
2018 3 to 10 years in current department or agency 0 100 15

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 16
2019 11 to 20 years in current department or agency 0 100 13

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 16
2019 11 to 20 years in current department or agency 0 100 13

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 16
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 13

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 37 63 16
2019 3 to 10 years in current department or agency 40 60 19
2018 3 to 10 years in current department or agency 65 35 15

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 50 50 16
2020 11 to 20 years in current department or agency 40 60 12
2019 3 to 10 years in current department or agency 52 48 19
2018 3 to 10 years in current department or agency 46 54 15

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 55 45 16
2020 11 to 20 years in current department or agency 42 58 12
2019 3 to 10 years in current department or agency 63 37 19
2018 3 to 10 years in current department or agency 66 34 15

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 46 54 16
2020 11 to 20 years in current department or agency 60 40 12
2019 3 to 10 years in current department or agency 37 63 19
2018 3 to 10 years in current department or agency 34 66 15

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 54 46 16
2018 3 to 10 years in current department or agency 32 68 15

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 44 56 16
2020 11 to 20 years in current department or agency 42 58 12
2019 3 to 10 years in current department or agency 52 48 19
2018 3 to 10 years in current department or agency 46 54 15

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 45 55 16
2019 3 to 10 years in current department or agency 36 64 19
2019 11 to 20 years in current department or agency 55 45 13
2018 3 to 10 years in current department or agency 56 44 15

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 16
2020 11 to 20 years in current department or agency 0 100 12
2019 3 to 10 years in current department or agency 0 100 19
2018 3 to 10 years in current department or agency 0 100 15

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 16
2020 11 to 20 years in current department or agency 0 100 12
2019 11 to 20 years in current department or agency 0 100 13
2018 3 to 10 years in current department or agency 0 100 15

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 57 43 16
2020 11 to 20 years in current department or agency 50 50 12
2019 3 to 10 years in current department or agency 52 48 19
2018 3 to 10 years in current department or agency 38 62 15

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 36 64 19
2019 11 to 20 years in current department or agency 47 53 13
2018 3 to 10 years in current department or agency 53 47 15

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 31 69 19
2019 11 to 20 years in current department or agency 0 100 13

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 64 36 16
2019 3 to 10 years in current department or agency 67 33 19
2018 3 to 10 years in current department or agency 60 40 15

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 39 61 16
2019 3 to 10 years in current department or agency 31 69 19
2018 3 to 10 years in current department or agency 68 32 15

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 26 74 19

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 39 61 16

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 41 59 15

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 19

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 12

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 60 40 12

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 19

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 14

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 19

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 19

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 14

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 42 58 19

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 53 47 19
2018 3 to 10 years in current department or agency 50 50 14

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 19
2018 3 to 10 years in current department or agency 0 100 14

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 37 63 19
2018 3 to 10 years in current department or agency 51 49 14

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 14

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 32 68 19

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 19 17 20 7 3 24 10 54 15 76
2020 3 to 10 years in current department or agency 20 18 22 7 5 21 7 53 17 112
2020 11 to 20 years in current department or agency 18 22 18 6 3 25 9 60 13 92
2020 More than 20 years in current department or agency 30 23 19 2 0 23 3 72 2 59
2019 Less than 3 years in current department or agency 27 16 16 10 6 17 7 57 22 79
2019 3 to 10 years in current department or agency 18 21 23 13 8 15 3 47 25 112
2019 11 to 20 years in current department or agency 18 32 15 11 5 19 0 61 20 89
2019 More than 20 years in current department or agency 36 26 15 4 4 16 0 73 9 55
2018 Less than 3 years in current department or agency 25 15 19 4 1 30 6 63 8 94
2018 3 to 10 years in current department or agency 20 17 23 9 8 18 5 48 22 89
2018 11 to 20 years in current department or agency 23 25 17 8 4 19 4 63 15 78
2018 More than 20 years in current department or agency 24 22 28 6 2 16 2 56 10 47
2017 Less than 3 years in current department or agency 27 6 20 3 2 36 6 56 10 77
2017 3 to 10 years in current department or agency 22 27 18 10 5 15 3 60 18 102
2017 11 to 20 years in current department or agency 28 25 11 5 7 16 7 69 16 87
2017 More than 20 years in current department or agency 27 23 15 6 8 20 0 63 18 61
2014 Less than 3 years in current department or agency 27 20 23 9 7 10 4 55 18 26
2014 3 to 10 years in current department or agency 24 29 16 6 2 19 4 69 10 128
2014 11 to 20 years in current department or agency 25 22 21 4 0 21 7 66 5 73
2014 More than 20 years in current department or agency 33 28 20 4 4 11 0 69 9 56

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 37 14 4 4 12 1 75 10 77
2020 3 to 10 years in current department or agency 35 28 19 10 4 5 0 66 14 113
2020 11 to 20 years in current department or agency 37 36 11 5 3 7 0 79 10 93
2020 More than 20 years in current department or agency 46 36 12 2 0 2 2 86 2 59
2019 Less than 3 years in current department or agency 37 31 16 9 3 5 0 71 12 79
2019 3 to 10 years in current department or agency 35 36 21 5 3 0 0 71 8 113
2019 11 to 20 years in current department or agency 37 38 8 6 6 5 0 79 13 90
2019 More than 20 years in current department or agency 47 35 10 2 2 5 0 86 4 55
2018 Less than 3 years in current department or agency 44 31 10 3 1 10 0 84 5 94
2018 3 to 10 years in current department or agency 32 26 22 10 4 6 1 62 15 89
2018 11 to 20 years in current department or agency 39 40 11 4 1 5 0 84 5 79
2018 More than 20 years in current department or agency 32 31 25 6 2 4 0 66 9 47
2017 Less than 3 years in current department or agency 45 26 15 3 0 10 0 79 4 77
2017 3 to 10 years in current department or agency 36 37 13 3 5 7 0 78 8 102
2017 11 to 20 years in current department or agency 49 30 9 4 5 2 0 81 9 87
2017 More than 20 years in current department or agency 47 32 10 2 7 3 0 82 8 61
2014 Less than 3 years in current department or agency 37 37 19 0 4 3 0 76 4 26
2014 3 to 10 years in current department or agency 40 34 16 3 2 5 1 79 5 128
2014 11 to 20 years in current department or agency 51 32 14 1 0 2 0 84 1 73
2014 More than 20 years in current department or agency 48 33 13 2 4 0 0 81 6 56
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 77
2020 11 to 20 years in current department or agency 7 93 93
2019 Less than 3 years in current department or agency 6 94 79
2019 3 to 10 years in current department or agency 6 94 113
2018 3 to 10 years in current department or agency 9 91 90
2018 More than 20 years in current department or agency 0 100 47

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 20 15 4 1 30 8 67 9 76
2020 3 to 10 years in current department or agency 20 19 24 3 2 26 7 58 7 113
2020 11 to 20 years in current department or agency 20 24 18 2 1 27 8 67 5 93
2020 More than 20 years in current department or agency 38 15 21 0 0 24 2 72 0 59
2019 Less than 3 years in current department or agency 28 15 24 4 0 23 6 60 6 79
2019 3 to 10 years in current department or agency 23 21 23 4 2 21 6 61 8 113
2019 11 to 20 years in current department or agency 20 24 23 1 5 23 4 60 8 90
2019 More than 20 years in current department or agency 42 17 20 0 0 19 2 75 0 55
2018 Less than 3 years in current department or agency 26 20 11 1 1 34 6 77 4 92
2018 3 to 10 years in current department or agency 18 23 24 7 2 23 4 55 13 90
2018 11 to 20 years in current department or agency 26 21 22 0 3 24 4 66 4 79
2018 More than 20 years in current department or agency 25 23 28 0 0 22 2 63 0 47
2017 Less than 3 years in current department or agency 27 9 19 1 0 41 3 63 2 77
2017 3 to 10 years in current department or agency 29 21 15 2 5 21 7 69 10 102
2017 11 to 20 years in current department or agency 30 17 16 3 3 22 8 67 10 86
2017 More than 20 years in current department or agency 32 15 14 5 2 28 5 70 10 61
2014 Less than 3 years in current department or agency 24 35 20 0 0 18 3 75 0 26
2014 3 to 10 years in current department or agency 23 29 12 2 2 26 6 76 6 128
2014 11 to 20 years in current department or agency 25 18 23 0 2 20 12 63 2 73
2014 More than 20 years in current department or agency 35 26 22 2 0 14 0 72 2 56

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 26 19 4 1 13 1 72 6 77
2020 3 to 10 years in current department or agency 33 33 20 6 2 5 1 70 9 113
2020 11 to 20 years in current department or agency 35 37 16 3 1 7 0 78 5 92
2020 More than 20 years in current department or agency 52 34 12 0 0 0 2 88 0 59
2019 Less than 3 years in current department or agency 40 27 16 4 1 12 0 76 6 79
2019 3 to 10 years in current department or agency 46 30 19 3 1 2 0 77 4 113
2019 11 to 20 years in current department or agency 43 32 11 3 4 8 0 81 7 90
2019 More than 20 years in current department or agency 53 24 18 0 0 5 0 81 0 55
2018 Less than 3 years in current department or agency 45 32 6 2 1 11 2 89 4 92
2018 3 to 10 years in current department or agency 31 28 24 6 2 7 2 65 9 90
2018 11 to 20 years in current department or agency 45 36 13 0 1 5 0 85 1 79
2018 More than 20 years in current department or agency 39 29 25 0 0 7 0 73 0 47
2017 Less than 3 years in current department or agency 56 24 6 3 0 11 0 90 3 77
2017 3 to 10 years in current department or agency 43 34 10 0 4 9 0 85 4 102
2017 11 to 20 years in current department or agency 55 23 13 2 2 4 1 82 5 87
2017 More than 20 years in current department or agency 54 26 7 7 2 5 0 84 9 61
2014 Less than 3 years in current department or agency 41 42 9 0 0 8 0 91 0 26
2014 3 to 10 years in current department or agency 39 40 12 1 1 6 1 85 3 128
2014 11 to 20 years in current department or agency 57 29 9 1 0 5 0 90 1 73
2014 More than 20 years in current department or agency 53 26 17 2 0 2 0 81 2 56
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 17 13 16 16 0 0 55 32 77
2020 3 to 10 years in current department or agency 17 28 24 18 12 0 2 45 30 113
2020 11 to 20 years in current department or agency 23 23 34 11 10 0 0 46 20 93
2020 More than 20 years in current department or agency 21 30 21 12 12 0 3 53 25 59

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 30 22 6 5 0 0 67 12 77
2020 3 to 10 years in current department or agency 32 33 16 10 8 0 1 65 19 112
2020 11 to 20 years in current department or agency 33 36 18 7 5 0 1 70 12 93
2020 More than 20 years in current department or agency 31 33 15 14 7 0 0 64 21 59
2019 Less than 3 years in current department or agency 29 34 17 8 10 1 1 64 19 79
2019 3 to 10 years in current department or agency 23 35 22 10 10 0 0 57 20 113
2019 11 to 20 years in current department or agency 32 30 19 15 3 0 0 62 19 89
2019 More than 20 years in current department or agency 18 32 28 7 15 0 0 50 23 55
2018 Less than 3 years in current department or agency 31 29 20 4 14 1 1 61 18 94
2018 3 to 10 years in current department or agency 15 35 23 15 12 0 0 50 27 90
2018 11 to 20 years in current department or agency 28 26 29 11 5 0 1 55 16 78
2018 More than 20 years in current department or agency 20 21 20 22 16 0 0 42 38 47
2017 Less than 3 years in current department or agency 26 28 21 8 16 0 0 54 25 77
2017 3 to 10 years in current department or agency 23 37 16 14 10 0 1 60 24 102
2017 11 to 20 years in current department or agency 32 37 14 6 10 0 1 70 16 87
2017 More than 20 years in current department or agency 25 25 18 8 23 0 0 51 31 60

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 21 26 26 18 8 0 0 47 26 77
2020 3 to 10 years in current department or agency 12 32 30 19 6 0 0 44 25 113
2020 11 to 20 years in current department or agency 15 29 23 21 12 0 0 45 32 93
2020 More than 20 years in current department or agency 20 28 29 16 7 0 0 48 23 59
2019 Less than 3 years in current department or agency 29 26 27 8 5 1 3 57 14 79
2019 3 to 10 years in current department or agency 16 36 24 12 8 2 1 54 21 113
2019 11 to 20 years in current department or agency 19 29 31 19 2 0 0 48 21 90
2019 More than 20 years in current department or agency 17 38 28 9 9 0 0 54 18 55
2018 Less than 3 years in current department or agency 25 46 17 9 3 0 1 72 11 94
2018 3 to 10 years in current department or agency 18 36 22 16 8 0 0 53 24 88
2018 11 to 20 years in current department or agency 9 23 38 18 12 0 0 31 31 78
2018 More than 20 years in current department or agency 24 31 26 11 8 0 0 55 19 47
2017 Less than 3 years in current department or agency 41 32 19 4 4 0 0 73 8 77
2017 3 to 10 years in current department or agency 18 28 29 19 5 0 2 47 24 102
2017 11 to 20 years in current department or agency 21 26 29 15 9 0 0 47 24 87
2017 More than 20 years in current department or agency 20 35 26 18 2 0 0 55 19 61

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 30 16 8 5 0 3 70 14 75
2020 3 to 10 years in current department or agency 36 34 17 7 3 0 3 73 10 113
2020 11 to 20 years in current department or agency 38 30 20 10 2 0 0 68 12 92
2020 More than 20 years in current department or agency 36 37 17 5 3 0 2 75 8 59
2019 Less than 3 years in current department or agency 45 29 14 6 3 1 3 76 9 78
2019 3 to 10 years in current department or agency 37 34 19 5 2 1 2 73 7 113
2019 11 to 20 years in current department or agency 35 34 19 10 1 0 1 70 11 89
2019 More than 20 years in current department or agency 38 34 17 7 2 0 2 73 9 55
2018 Less than 3 years in current department or agency 51 27 8 8 1 1 3 82 10 92
2018 3 to 10 years in current department or agency 37 35 16 8 2 0 2 74 10 89
2018 11 to 20 years in current department or agency 22 43 21 7 8 0 0 64 15 77
2018 More than 20 years in current department or agency 32 44 16 0 8 0 0 76 8 47
2017 Less than 3 years in current department or agency 59 28 4 4 4 1 0 88 8 77
2017 3 to 10 years in current department or agency 39 28 21 6 2 0 5 70 8 102
2017 11 to 20 years in current department or agency 37 34 15 10 2 0 1 72 13 87
2017 More than 20 years in current department or agency 31 45 18 5 0 0 2 77 5 61

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 21 15 22 11 0 0 52 33 76
2020 3 to 10 years in current department or agency 18 25 20 22 15 0 0 43 37 113
2020 11 to 20 years in current department or agency 24 26 13 20 17 0 0 50 37 93
2020 More than 20 years in current department or agency 20 27 29 13 10 0 0 47 23 59
2019 Less than 3 years in current department or agency 33 22 15 16 9 1 3 58 26 79
2019 3 to 10 years in current department or agency 25 29 17 16 10 1 2 55 27 113
2019 11 to 20 years in current department or agency 22 27 24 16 10 0 1 49 27 89
2019 More than 20 years in current department or agency 28 34 14 9 14 0 0 63 23 55
2018 Less than 3 years in current department or agency 43 24 17 10 4 0 2 69 14 93
2018 3 to 10 years in current department or agency 24 29 21 12 14 0 0 52 26 90
2018 11 to 20 years in current department or agency 12 33 18 19 18 0 0 45 37 78
2018 More than 20 years in current department or agency 18 40 19 12 12 0 0 57 24 47
2017 Less than 3 years in current department or agency 40 29 21 3 5 1 0 70 8 77
2017 3 to 10 years in current department or agency 24 25 21 15 14 0 2 50 29 102
2017 11 to 20 years in current department or agency 25 26 26 8 14 0 1 52 22 87
2017 More than 20 years in current department or agency 23 30 24 11 10 0 2 54 22 61

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 18 17 10 9 0 1 63 20 77
2020 3 to 10 years in current department or agency 36 32 11 7 12 0 2 69 20 111
2020 11 to 20 years in current department or agency 36 23 18 10 10 0 3 61 20 93
2020 More than 20 years in current department or agency 39 29 17 7 9 0 0 68 15 59
2019 Less than 3 years in current department or agency 60 17 6 8 4 1 4 81 13 79
2019 3 to 10 years in current department or agency 45 29 13 9 4 1 1 75 12 113
2019 11 to 20 years in current department or agency 48 19 15 8 6 0 4 70 15 88
2019 More than 20 years in current department or agency 37 26 17 10 6 0 3 65 17 54
2018 Less than 3 years in current department or agency 67 10 9 6 6 0 2 78 13 94
2018 3 to 10 years in current department or agency 52 22 15 6 3 0 2 76 9 90
2018 11 to 20 years in current department or agency 38 25 21 6 7 0 2 65 14 78
2018 More than 20 years in current department or agency 42 26 16 5 11 0 0 68 16 46
2017 Less than 3 years in current department or agency 55 22 11 4 4 0 5 81 8 77
2017 3 to 10 years in current department or agency 46 29 10 5 5 0 6 80 10 102
2017 11 to 20 years in current department or agency 48 21 15 6 8 0 3 70 14 87
2017 More than 20 years in current department or agency 37 33 8 8 7 0 7 76 16 61

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 22 23 16 13 0 0 48 28 77
2020 3 to 10 years in current department or agency 23 29 23 10 14 0 1 52 24 113
2020 11 to 20 years in current department or agency 23 27 22 20 8 0 0 50 28 93
2020 More than 20 years in current department or agency 24 33 29 10 3 0 0 57 14 58
2019 Less than 3 years in current department or agency 35 30 20 7 6 1 1 67 13 79
2019 3 to 10 years in current department or agency 26 35 18 12 9 0 0 61 21 112
2019 11 to 20 years in current department or agency 26 36 20 10 9 0 0 62 19 90
2019 More than 20 years in current department or agency 21 35 33 5 6 0 0 56 11 55
2018 Less than 3 years in current department or agency 45 22 17 12 5 0 0 67 17 93
2018 3 to 10 years in current department or agency 26 30 24 11 10 0 0 56 20 90
2018 11 to 20 years in current department or agency 24 28 21 16 11 0 0 52 27 77
2018 More than 20 years in current department or agency 18 38 18 17 10 0 0 55 27 47
2017 Less than 3 years in current department or agency 39 25 19 10 8 0 0 64 18 77
2017 3 to 10 years in current department or agency 30 32 18 12 7 0 0 63 19 102
2017 11 to 20 years in current department or agency 26 34 20 12 8 0 0 61 20 86
2017 More than 20 years in current department or agency 21 41 25 6 7 0 0 62 13 61

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 21 6 12 11 0 12 67 26 77
2020 3 to 10 years in current department or agency 28 24 22 9 14 0 3 54 23 111
2020 11 to 20 years in current department or agency 30 27 20 12 5 0 6 61 18 92
2020 More than 20 years in current department or agency 32 35 18 3 10 0 2 69 14 59

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 22 10 11 6 1 0 74 17 77
2020 3 to 10 years in current department or agency 33 34 17 7 6 0 2 68 14 112
2020 11 to 20 years in current department or agency 23 37 25 10 3 0 2 61 14 91
2020 More than 20 years in current department or agency 32 44 19 5 0 0 0 76 5 59
2019 Less than 3 years in current department or agency 40 33 12 3 8 4 0 76 11 78
2019 3 to 10 years in current department or agency 27 38 22 6 5 1 1 66 12 112
2019 11 to 20 years in current department or agency 26 42 18 10 3 0 1 68 13 90
2019 More than 20 years in current department or agency 26 41 24 9 0 0 0 67 9 55
2018 Less than 3 years in current department or agency 44 32 11 7 2 2 2 79 10 91
2018 3 to 10 years in current department or agency 17 49 23 5 6 0 0 66 12 89
2018 11 to 20 years in current department or agency 19 40 23 11 4 1 1 61 15 80
2018 More than 20 years in current department or agency 21 47 19 7 6 0 0 68 13 45
2017 Less than 3 years in current department or agency 43 37 8 8 2 0 1 81 10 77
2017 3 to 10 years in current department or agency 31 39 15 8 6 1 0 71 14 102
2017 11 to 20 years in current department or agency 32 31 24 7 5 0 1 64 12 86
2017 More than 20 years in current department or agency 23 46 18 7 5 2 0 70 12 61

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 22 25 8 6 0 1 61 13 77
2020 3 to 10 years in current department or agency 30 36 24 5 3 0 2 68 8 112
2020 11 to 20 years in current department or agency 23 38 27 8 4 0 0 61 12 92
2020 More than 20 years in current department or agency 31 39 23 5 2 0 0 70 7 59
2019 Less than 3 years in current department or agency 31 35 15 9 9 1 0 67 18 79
2019 3 to 10 years in current department or agency 22 40 21 12 4 1 0 63 16 112
2019 11 to 20 years in current department or agency 22 42 21 11 3 0 1 65 15 90
2019 More than 20 years in current department or agency 26 28 24 17 2 2 2 56 19 54
2018 Less than 3 years in current department or agency 48 27 16 5 3 0 0 75 9 89
2018 3 to 10 years in current department or agency 15 46 26 10 3 0 0 61 13 89
2018 11 to 20 years in current department or agency 16 40 28 8 5 1 1 58 14 80
2018 More than 20 years in current department or agency 30 30 23 11 6 0 0 60 17 45
2017 Less than 3 years in current department or agency 43 27 17 4 6 0 4 73 9 77
2017 3 to 10 years in current department or agency 26 38 23 9 3 0 1 64 12 102
2017 11 to 20 years in current department or agency 26 32 26 7 6 1 1 60 13 86
2017 More than 20 years in current department or agency 28 38 19 11 2 2 0 67 13 61

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 32 16 5 4 0 1 74 10 77
2020 3 to 10 years in current department or agency 40 31 16 5 5 0 3 73 11 111
2020 11 to 20 years in current department or agency 29 40 21 6 3 0 1 69 10 91
2020 More than 20 years in current department or agency 47 38 12 3 0 0 0 85 3 58
2019 Less than 3 years in current department or agency 41 28 19 5 7 0 0 69 12 78
2019 3 to 10 years in current department or agency 30 32 19 10 7 2 0 64 17 113
2019 11 to 20 years in current department or agency 32 35 20 10 3 0 0 67 13 89
2019 More than 20 years in current department or agency 37 38 12 11 0 0 2 77 11 55
2018 Less than 3 years in current department or agency 43 25 17 8 5 1 1 69 13 91
2018 3 to 10 years in current department or agency 25 44 15 9 8 0 0 69 17 89
2018 11 to 20 years in current department or agency 21 38 22 16 2 0 1 59 19 80
2018 More than 20 years in current department or agency 29 38 25 6 2 0 0 67 8 45
2017 Less than 3 years in current department or agency 47 32 15 4 2 0 0 79 6 77
2017 3 to 10 years in current department or agency 31 31 22 8 5 0 3 64 13 102
2017 11 to 20 years in current department or agency 40 34 14 8 2 1 1 76 11 86
2017 More than 20 years in current department or agency 37 34 21 3 3 2 0 72 7 61

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 31 11 3 5 0 0 82 8 77
2020 3 to 10 years in current department or agency 46 28 11 6 7 0 1 75 14 112
2020 11 to 20 years in current department or agency 38 29 21 5 4 1 1 69 10 92
2020 More than 20 years in current department or agency 51 35 9 5 0 0 0 86 5 58
2019 Less than 3 years in current department or agency 54 23 9 4 9 1 0 78 13 79
2019 3 to 10 years in current department or agency 34 21 28 8 7 2 0 57 15 112
2019 11 to 20 years in current department or agency 38 29 21 6 3 1 1 69 9 90
2019 More than 20 years in current department or agency 45 33 14 4 2 2 0 80 6 55

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 37 25 2 6 0 1 67 8 77
2020 3 to 10 years in current department or agency 34 27 22 12 5 0 0 61 17 112
2020 11 to 20 years in current department or agency 27 42 17 7 5 0 1 70 12 92
2020 More than 20 years in current department or agency 33 35 19 14 0 0 0 67 14 59

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 32 22 8 5 0 1 64 13 77
2020 3 to 10 years in current department or agency 30 40 18 8 2 1 1 71 10 112
2020 11 to 20 years in current department or agency 36 32 23 5 2 0 1 69 7 92
2020 More than 20 years in current department or agency 32 43 14 6 3 2 0 76 10 59
2019 Less than 3 years in current department or agency 47 28 16 4 4 0 1 77 8 79
2019 3 to 10 years in current department or agency 34 37 15 9 5 1 0 72 14 112
2019 11 to 20 years in current department or agency 32 38 21 7 1 1 1 71 8 90
2019 More than 20 years in current department or agency 39 29 19 7 4 0 2 70 11 52
2018 Less than 3 years in current department or agency 44 36 13 3 4 0 0 79 7 90
2018 3 to 10 years in current department or agency 32 40 17 4 7 0 0 72 11 88
2018 11 to 20 years in current department or agency 28 29 31 8 3 0 1 57 11 79
2018 More than 20 years in current department or agency 38 38 10 4 10 0 0 76 14 45
2017 Less than 3 years in current department or agency 52 29 9 11 0 0 0 81 11 77
2017 3 to 10 years in current department or agency 31 36 21 5 5 0 1 68 11 102
2017 11 to 20 years in current department or agency 35 37 16 9 2 1 0 72 11 86
2017 More than 20 years in current department or agency 26 41 16 11 3 2 0 69 15 61

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 30 16 11 3 0 0 70 14 77
2020 3 to 10 years in current department or agency 38 32 22 6 2 0 0 70 8 113
2020 11 to 20 years in current department or agency 45 35 14 4 2 0 0 80 7 93
2020 More than 20 years in current department or agency 45 43 10 0 2 0 0 88 2 59
2019 Less than 3 years in current department or agency 53 27 11 5 4 0 0 80 9 79
2019 3 to 10 years in current department or agency 45 31 16 3 3 2 0 77 6 112
2019 11 to 20 years in current department or agency 44 33 18 3 0 0 1 79 4 89
2019 More than 20 years in current department or agency 47 29 17 4 4 0 0 76 7 54
2018 Less than 3 years in current department or agency 59 24 10 5 2 0 0 83 7 91
2018 3 to 10 years in current department or agency 46 28 15 7 3 0 0 75 10 88
2018 11 to 20 years in current department or agency 53 26 14 4 2 0 1 80 6 78
2018 More than 20 years in current department or agency 61 32 3 4 0 0 0 93 4 45
2017 Less than 3 years in current department or agency 52 29 12 5 0 0 1 83 5 77
2017 3 to 10 years in current department or agency 39 31 21 8 1 0 0 70 9 102
2017 11 to 20 years in current department or agency 60 19 10 6 4 0 1 80 9 87
2017 More than 20 years in current department or agency 45 31 10 8 5 0 0 77 13 61

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 42 19 5 7 0 0 69 12 77
2020 3 to 10 years in current department or agency 33 39 15 10 3 0 0 73 13 113
2020 11 to 20 years in current department or agency 37 31 22 8 1 0 1 68 9 93
2020 More than 20 years in current department or agency 38 36 18 7 0 0 0 75 7 57

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 64 17 9 3 0 1 5 87 3 76
2020 3 to 10 years in current department or agency 66 23 5 3 1 0 2 91 4 113
2020 11 to 20 years in current department or agency 74 10 9 0 0 0 8 91 0 93
2020 More than 20 years in current department or agency 72 17 4 2 4 0 2 91 6 59
2019 Less than 3 years in current department or agency 70 17 6 2 1 0 3 90 4 79
2019 3 to 10 years in current department or agency 70 11 8 1 5 2 4 86 6 112
2019 11 to 20 years in current department or agency 70 16 4 1 0 1 8 95 1 89
2019 More than 20 years in current department or agency 77 11 6 2 0 2 2 92 2 54
2018 Less than 3 years in current department or agency 75 12 6 4 1 2 0 89 5 91
2018 3 to 10 years in current department or agency 72 17 8 1 0 0 1 91 1 89
2018 11 to 20 years in current department or agency 66 18 9 3 3 0 2 85 6 80
2018 More than 20 years in current department or agency 70 23 5 0 2 0 0 93 2 46

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 78 7 7 3 3 1 1 87 6 77
2020 3 to 10 years in current department or agency 74 12 7 2 4 0 1 87 6 110
2020 11 to 20 years in current department or agency 76 12 6 1 1 1 3 92 2 93
2020 More than 20 years in current department or agency 81 16 2 0 0 0 2 98 0 59
2019 Less than 3 years in current department or agency 71 13 4 4 4 0 4 88 8 78
2019 3 to 10 years in current department or agency 71 11 8 4 6 0 0 82 10 112
2019 11 to 20 years in current department or agency 62 20 7 5 5 0 1 83 10 88
2019 More than 20 years in current department or agency 79 15 0 4 0 2 0 96 4 55
2018 Less than 3 years in current department or agency 79 9 4 5 1 0 1 89 6 91
2018 3 to 10 years in current department or agency 68 15 8 3 5 1 0 84 8 88
2018 11 to 20 years in current department or agency 71 17 4 5 3 0 1 89 8 80
2018 More than 20 years in current department or agency 80 18 2 0 0 0 0 98 0 46
2017 Less than 3 years in current department or agency 82 8 5 1 2 1 0 91 4 77
2017 3 to 10 years in current department or agency 60 20 7 7 4 0 2 82 11 101
2017 11 to 20 years in current department or agency 71 18 4 4 2 0 1 90 6 87
2017 More than 20 years in current department or agency 75 13 7 2 2 2 0 90 3 61

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 23 7 3 1 1 0 89 4 77
2020 3 to 10 years in current department or agency 58 25 9 4 2 0 2 85 6 111
2020 11 to 20 years in current department or agency 61 23 7 2 3 0 3 87 6 92
2020 More than 20 years in current department or agency 61 29 5 5 0 0 0 89 5 59
2019 Less than 3 years in current department or agency 54 19 14 5 5 1 1 76 10 78
2019 3 to 10 years in current department or agency 57 22 7 8 4 0 1 80 13 111
2019 11 to 20 years in current department or agency 47 35 12 3 2 0 1 83 6 89
2019 More than 20 years in current department or agency 51 37 13 0 0 0 0 87 0 55
2018 Less than 3 years in current department or agency 71 23 6 0 0 0 0 94 0 94
2018 3 to 10 years in current department or agency 46 30 13 4 6 0 0 77 10 90
2018 11 to 20 years in current department or agency 45 36 10 6 3 0 1 82 8 80
2018 More than 20 years in current department or agency 36 47 15 2 0 0 0 83 2 47
2017 Less than 3 years in current department or agency 67 23 5 4 1 0 0 90 5 77
2017 3 to 10 years in current department or agency 44 32 9 10 4 1 0 77 14 102
2017 11 to 20 years in current department or agency 46 32 18 4 0 0 0 78 4 87
2017 More than 20 years in current department or agency 57 31 3 5 3 0 0 88 8 61

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 18 8 9 3 0 0 80 12 77
2020 3 to 10 years in current department or agency 57 20 11 5 6 0 2 78 11 113
2020 11 to 20 years in current department or agency 54 25 12 3 2 0 3 82 5 93
2020 More than 20 years in current department or agency 62 28 6 3 0 0 0 90 3 59
2019 Less than 3 years in current department or agency 65 18 5 3 7 0 3 85 10 78
2019 3 to 10 years in current department or agency 51 19 15 4 10 0 1 70 14 111
2019 11 to 20 years in current department or agency 45 37 9 5 2 0 1 83 8 87
2019 More than 20 years in current department or agency 45 39 10 3 2 0 0 84 5 55
2018 Less than 3 years in current department or agency 69 17 10 2 2 0 0 86 5 94
2018 3 to 10 years in current department or agency 41 32 11 9 7 0 0 73 16 90
2018 11 to 20 years in current department or agency 46 20 22 5 5 1 2 67 10 80
2018 More than 20 years in current department or agency 43 28 21 2 6 0 0 71 8 47
2017 Less than 3 years in current department or agency 66 24 5 1 1 0 3 93 3 77
2017 3 to 10 years in current department or agency 49 24 11 12 4 1 0 73 16 102
2017 11 to 20 years in current department or agency 58 26 13 2 1 0 0 84 3 87
2017 More than 20 years in current department or agency 44 31 15 7 3 0 0 75 10 61

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 9 1 2 0 0 23 95 3 77
2020 3 to 10 years in current department or agency 62 10 3 4 3 0 18 87 9 113
2020 11 to 20 years in current department or agency 49 16 10 4 0 0 21 82 5 93
2020 More than 20 years in current department or agency 49 26 7 3 2 0 14 87 6 59
2019 Less than 3 years in current department or agency 64 9 3 3 1 0 21 92 5 77
2019 3 to 10 years in current department or agency 60 11 5 3 3 0 18 86 7 112
2019 11 to 20 years in current department or agency 49 21 11 0 1 0 18 86 1 89
2019 More than 20 years in current department or agency 47 28 11 2 4 0 9 82 6 54
2018 Less than 3 years in current department or agency 68 7 1 2 0 1 21 96 3 93
2018 3 to 10 years in current department or agency 48 15 8 0 2 0 26 86 3 88
2018 11 to 20 years in current department or agency 47 25 7 3 1 1 15 86 5 80
2018 More than 20 years in current department or agency 55 23 8 0 0 0 15 91 0 46
2017 Less than 3 years in current department or agency 68 8 0 1 1 0 22 97 3 77
2017 3 to 10 years in current department or agency 42 17 5 10 3 1 22 77 17 101
2017 11 to 20 years in current department or agency 47 26 5 1 0 0 21 92 1 87
2017 More than 20 years in current department or agency 56 29 5 0 0 0 10 95 0 61

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 73 15 7 2 0 0 3 91 3 77
2020 3 to 10 years in current department or agency 76 14 3 2 1 0 4 94 3 112
2020 11 to 20 years in current department or agency 69 24 4 1 0 1 1 94 1 93
2020 More than 20 years in current department or agency 62 25 7 4 0 0 2 89 4 59
2019 Less than 3 years in current department or agency 79 13 3 1 0 0 4 96 2 78
2019 3 to 10 years in current department or agency 73 15 4 3 1 0 4 92 4 111
2019 11 to 20 years in current department or agency 61 24 6 1 1 1 6 91 2 88
2019 More than 20 years in current department or agency 60 27 11 0 0 0 2 89 0 55
2018 Less than 3 years in current department or agency 81 7 3 0 1 1 7 95 1 94
2018 3 to 10 years in current department or agency 62 19 9 2 1 1 5 86 4 90
2018 11 to 20 years in current department or agency 66 23 8 2 2 0 1 89 3 79
2018 More than 20 years in current department or agency 62 31 7 0 0 0 0 93 0 47
2017 Less than 3 years in current department or agency 81 11 4 3 0 0 1 93 3 77
2017 3 to 10 years in current department or agency 59 19 7 7 2 0 6 83 9 101
2017 11 to 20 years in current department or agency 63 23 7 0 2 0 5 90 2 87
2017 More than 20 years in current department or agency 58 29 5 0 2 2 5 93 2 61

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 27 13 5 9 0 3 72 15 77
2020 3 to 10 years in current department or agency 57 20 11 8 2 0 1 78 10 113
2020 11 to 20 years in current department or agency 51 31 11 3 2 0 2 84 6 93
2020 More than 20 years in current department or agency 64 29 4 2 2 0 0 93 4 59
2019 Less than 3 years in current department or agency 49 11 15 4 19 0 1 61 23 78
2019 3 to 10 years in current department or agency 46 26 14 7 6 0 0 72 14 111
2019 11 to 20 years in current department or agency 44 37 12 1 4 0 2 83 5 89
2019 More than 20 years in current department or agency 49 26 10 5 7 0 2 77 13 54
2018 Less than 3 years in current department or agency 52 19 14 7 6 0 2 73 13 94
2018 3 to 10 years in current department or agency 60 20 7 6 6 1 0 81 12 90
2018 11 to 20 years in current department or agency 63 27 4 3 1 0 1 92 4 80
2018 More than 20 years in current department or agency 67 22 7 2 0 0 2 91 2 47
2017 Less than 3 years in current department or agency 57 19 17 2 4 1 0 77 6 76
2017 3 to 10 years in current department or agency 60 17 10 6 4 0 3 79 10 102
2017 11 to 20 years in current department or agency 56 25 9 5 1 2 2 85 6 87
2017 More than 20 years in current department or agency 67 23 3 2 2 0 3 93 3 61

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 31 14 9 0 0 1 76 9 77
2020 3 to 10 years in current department or agency 40 33 18 4 3 0 3 75 6 113
2020 11 to 20 years in current department or agency 48 26 21 2 1 0 2 75 3 93
2020 More than 20 years in current department or agency 35 37 23 2 3 0 0 72 5 59
2019 Less than 3 years in current department or agency 53 26 13 4 1 0 2 81 6 78
2019 3 to 10 years in current department or agency 50 32 9 2 4 1 2 85 6 112
2019 11 to 20 years in current department or agency 46 35 14 1 0 1 3 85 1 89
2019 More than 20 years in current department or agency 43 43 9 2 0 2 0 89 2 54
2018 Less than 3 years in current department or agency 55 23 8 9 2 0 3 80 11 94
2018 3 to 10 years in current department or agency 36 43 14 6 0 0 1 79 6 90
2018 11 to 20 years in current department or agency 50 35 13 1 2 0 0 85 3 79
2018 More than 20 years in current department or agency 37 38 18 4 2 0 0 76 6 47
2017 Less than 3 years in current department or agency 55 27 11 5 2 0 0 82 7 76
2017 3 to 10 years in current department or agency 39 37 14 9 1 0 0 76 10 102
2017 11 to 20 years in current department or agency 50 38 8 2 0 1 0 89 2 87
2017 More than 20 years in current department or agency 39 52 6 0 0 0 3 93 0 60

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 35 21 7 8 0 0 65 15 77
2020 3 to 10 years in current department or agency 15 50 29 4 2 0 0 65 6 113
2020 11 to 20 years in current department or agency 25 50 16 8 1 0 0 75 10 93
2020 More than 20 years in current department or agency 29 37 30 2 2 0 0 66 4 59

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 14 41 29 12 4 0 0 54 16 77
2020 3 to 10 years in current department or agency 11 42 31 11 5 0 0 54 15 112
2020 11 to 20 years in current department or agency 10 33 46 8 3 0 0 43 11 93
2020 More than 20 years in current department or agency 18 36 31 12 3 0 0 54 15 59
2019 Less than 3 years in current department or agency 23 25 32 13 7 0 0 48 20 78
2019 3 to 10 years in current department or agency 16 34 35 14 2 0 0 49 15 113
2019 11 to 20 years in current department or agency 13 28 47 11 1 0 0 41 12 90
2019 More than 20 years in current department or agency 21 32 33 13 2 0 0 53 14 54
2018 Less than 3 years in current department or agency 29 38 27 2 4 0 0 67 6 94
2018 3 to 10 years in current department or agency 14 33 34 15 4 1 0 47 19 90
2018 11 to 20 years in current department or agency 11 22 49 15 3 0 0 34 17 80
2018 More than 20 years in current department or agency 13 47 25 7 8 0 0 60 15 47
2017 Less than 3 years in current department or agency 28 43 22 7 0 0 0 71 7 77
2017 3 to 10 years in current department or agency 6 44 41 7 2 0 0 50 9 102
2017 11 to 20 years in current department or agency 16 30 42 7 4 0 1 47 11 87
2017 More than 20 years in current department or agency 11 35 41 12 2 0 0 46 13 61

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 17 32 26 17 0 0 43 25 77
2020 3 to 10 years in current department or agency 5 21 39 25 10 0 0 35 26 113
2020 11 to 20 years in current department or agency 8 20 41 23 8 0 0 31 28 92
2020 More than 20 years in current department or agency 3 22 45 21 9 0 0 30 25 59
2019 Less than 3 years in current department or agency 9 17 34 23 17 0 0 40 27 79
2019 3 to 10 years in current department or agency 9 17 39 25 8 0 2 34 26 111
2019 11 to 20 years in current department or agency 9 15 46 21 9 0 0 30 25 89
2019 More than 20 years in current department or agency 5 16 43 31 5 0 0 36 21 54
2018 Less than 3 years in current department or agency 5 11 29 34 21 0 0 56 16 90
2018 3 to 10 years in current department or agency 10 16 44 25 5 0 0 30 26 90
2018 11 to 20 years in current department or agency 6 18 57 11 8 0 0 19 24 80
2018 More than 20 years in current department or agency 12 20 27 34 7 0 0 41 32 46
2017 Less than 3 years in current department or agency 4 5 34 30 26 1 0 56 9 77
2017 3 to 10 years in current department or agency 2 13 46 31 8 0 0 39 15 102
2017 11 to 20 years in current department or agency 6 13 48 22 10 0 1 32 19 86
2017 More than 20 years in current department or agency 5 26 38 26 5 0 0 31 31 61

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 46 8 3 3 3 0 86 6 77
2020 3 to 10 years in current department or agency 43 43 8 5 1 0 1 86 6 112
2020 11 to 20 years in current department or agency 39 38 15 5 0 2 0 79 6 92
2020 More than 20 years in current department or agency 55 30 12 2 0 0 0 86 2 58
2019 Less than 3 years in current department or agency 35 41 8 10 1 4 0 79 12 79
2019 3 to 10 years in current department or agency 34 46 11 7 0 1 0 82 7 111
2019 11 to 20 years in current department or agency 35 45 12 5 2 1 0 81 7 90
2019 More than 20 years in current department or agency 47 41 10 2 0 0 0 88 2 55
2018 Less than 3 years in current department or agency 40 41 9 3 4 2 0 83 7 91
2018 3 to 10 years in current department or agency 28 52 12 6 1 0 0 80 7 90
2018 11 to 20 years in current department or agency 34 49 11 3 1 2 0 85 4 80
2018 More than 20 years in current department or agency 23 57 19 2 0 0 0 79 2 47
2017 Less than 3 years in current department or agency 33 41 10 8 4 5 0 77 12 77
2017 3 to 10 years in current department or agency 33 42 14 8 0 2 0 77 8 102
2017 11 to 20 years in current department or agency 30 44 16 4 4 2 0 76 8 87
2017 More than 20 years in current department or agency 34 46 7 8 3 2 0 82 12 61

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 42 7 5 8 4 0 79 14 77
2020 3 to 10 years in current department or agency 32 42 8 12 5 2 0 75 17 112
2020 11 to 20 years in current department or agency 29 40 15 9 4 2 0 71 14 93
2020 More than 20 years in current department or agency 42 41 9 5 0 2 2 86 5 58

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 31 9 12 7 0 0 72 19 77
2020 3 to 10 years in current department or agency 35 26 12 15 12 0 1 61 27 112
2020 11 to 20 years in current department or agency 32 31 12 16 7 1 1 64 24 93
2020 More than 20 years in current department or agency 43 33 7 10 5 2 0 78 16 59

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 30 12 1 1 4 0 84 3 77
2020 3 to 10 years in current department or agency 41 32 14 5 4 2 2 76 9 112
2020 11 to 20 years in current department or agency 36 32 19 7 4 2 0 69 11 93
2020 More than 20 years in current department or agency 57 24 14 3 0 2 0 82 3 59

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 31 13 8 7 1 0 71 16 77
2020 3 to 10 years in current department or agency 29 33 22 9 4 2 1 64 13 113
2020 11 to 20 years in current department or agency 28 42 12 10 6 1 0 71 17 93
2020 More than 20 years in current department or agency 43 43 8 4 2 0 0 86 5 59
2019 Less than 3 years in current department or agency 25 35 15 14 7 4 0 63 22 79
2019 3 to 10 years in current department or agency 23 37 21 12 5 1 0 61 18 113
2019 11 to 20 years in current department or agency 24 37 19 14 6 1 0 61 19 90
2019 More than 20 years in current department or agency 24 45 17 11 2 2 0 70 13 55
2018 Less than 3 years in current department or agency 46 35 9 6 4 0 0 81 10 92
2018 3 to 10 years in current department or agency 17 45 20 10 5 2 0 63 16 90
2018 11 to 20 years in current department or agency 26 45 14 7 6 1 0 72 13 80
2018 More than 20 years in current department or agency 19 46 17 15 2 0 0 65 18 47
2017 Less than 3 years in current department or agency 31 53 9 7 1 0 0 84 8 77
2017 3 to 10 years in current department or agency 18 49 16 9 3 5 0 71 13 102
2017 11 to 20 years in current department or agency 29 42 15 8 5 1 0 73 12 87
2017 More than 20 years in current department or agency 27 46 13 9 5 0 0 73 14 61

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 44 1 6 1 0 0 92 7 77
2020 3 to 10 years in current department or agency 34 44 8 12 1 0 0 79 13 113
2020 11 to 20 years in current department or agency 40 45 6 7 2 0 0 86 9 93
2020 More than 20 years in current department or agency 50 39 9 2 0 0 0 90 2 59

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 40 8 9 1 0 0 82 10 77
2020 3 to 10 years in current department or agency 28 41 11 16 4 0 0 69 21 113
2020 11 to 20 years in current department or agency 36 42 1 16 4 1 0 79 20 93
2020 More than 20 years in current department or agency 42 39 12 5 2 0 0 81 7 59

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 41 14 7 4 0 0 76 11 76
2020 3 to 10 years in current department or agency 30 45 16 6 2 0 1 75 8 111
2020 11 to 20 years in current department or agency 41 41 10 4 3 0 0 82 8 92
2020 More than 20 years in current department or agency 50 34 10 5 0 0 0 84 5 59

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 38 7 0 1 0 0 92 1 77
2020 3 to 10 years in current department or agency 40 40 8 7 4 1 1 81 11 112
2020 11 to 20 years in current department or agency 50 32 7 9 2 0 0 82 11 93
2020 More than 20 years in current department or agency 54 34 8 2 0 0 2 90 2 59

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 68 18 4 0 0 5 6 95 0 77
2020 3 to 10 years in current department or agency 56 19 10 1 1 8 5 87 2 113
2020 11 to 20 years in current department or agency 68 15 5 0 1 8 3 94 1 93
2020 More than 20 years in current department or agency 59 21 5 0 0 10 5 94 0 59

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 39 9 3 1 2 0 86 4 77
2020 3 to 10 years in current department or agency 40 40 9 6 2 2 1 82 8 111
2020 11 to 20 years in current department or agency 47 35 11 6 0 1 0 83 6 92
2020 More than 20 years in current department or agency 56 33 9 2 0 0 0 89 2 56

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 34 9 7 1 1 0 82 8 77
2020 3 to 10 years in current department or agency 48 31 10 8 3 0 1 79 10 111
2020 11 to 20 years in current department or agency 48 29 11 7 4 0 0 77 12 91
2020 More than 20 years in current department or agency 56 30 5 9 0 0 0 87 9 58

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 27 4 14 1 1 0 81 15 77
2020 3 to 10 years in current department or agency 41 35 9 12 4 0 0 75 16 113
2020 11 to 20 years in current department or agency 46 38 2 11 3 0 0 83 15 92
2020 More than 20 years in current department or agency 54 30 7 9 0 0 0 84 9 58

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 49 16 9 0 0 0 75 9 12
2020 3 to 10 years in current department or agency 24 47 9 15 0 5 0 75 15 21
2020 11 to 20 years in current department or agency 22 46 13 19 0 0 0 68 19 38
2020 More than 20 years in current department or agency 36 40 15 6 3 0 0 76 9 34
2019 Less than 3 years in current department or agency 6 39 18 19 6 6 7 52 28 17
2019 3 to 10 years in current department or agency 8 69 11 12 0 0 0 77 12 26
2019 11 to 20 years in current department or agency 29 49 6 13 0 3 0 81 13 33
2019 More than 20 years in current department or agency 32 42 16 10 0 0 0 74 10 31

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 91 9 12
2020 3 to 10 years in current department or agency 95 5 21
2020 11 to 20 years in current department or agency 67 33 38
2020 More than 20 years in current department or agency 65 35 34

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 45 10 18 0 0 0 72 18 11
2020 3 to 10 years in current department or agency 15 38 32 5 10 0 0 53 15 20
2020 11 to 20 years in current department or agency 31 33 15 8 13 0 0 64 21 26
2020 More than 20 years in current department or agency 42 25 25 8 0 0 0 67 8 23
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 76
2020 3 to 10 years in current department or agency 8 92 113
2020 11 to 20 years in current department or agency 9 91 93
2020 More than 20 years in current department or agency 5 95 59

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 76
2020 3 to 10 years in current department or agency 9 91 113
2020 11 to 20 years in current department or agency 10 90 93
2020 More than 20 years in current department or agency 9 91 59
2019 Less than 3 years in current department or agency 13 87 79
2019 3 to 10 years in current department or agency 14 86 112
2019 11 to 20 years in current department or agency 13 87 90
2019 More than 20 years in current department or agency 15 85 55
2017 Less than 3 years in current department or agency 15 85 77
2017 3 to 10 years in current department or agency 16 84 102
2017 11 to 20 years in current department or agency 13 87 87
2017 More than 20 years in current department or agency 26 74 61
2014 3 to 10 years in current department or agency 14 86 128
2014 11 to 20 years in current department or agency 20 80 73
2014 More than 20 years in current department or agency 13 87 55

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 58 42 10

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 69 31 10
2019 3 to 10 years in current department or agency 56 44 16
2019 11 to 20 years in current department or agency 66 34 12
2017 Less than 3 years in current department or agency 92 8 13
2017 3 to 10 years in current department or agency 82 18 17
2017 11 to 20 years in current department or agency 72 28 11
2017 More than 20 years in current department or agency 93 7 16
2014 3 to 10 years in current department or agency 81 19 17
2014 11 to 20 years in current department or agency 95 5 13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 66 34 0 0 0 0 0 100 0 12
2017 3 to 10 years in current department or agency 52 48 0 0 0 0 0 100 0 14
2017 More than 20 years in current department or agency 47 27 13 13 0 0 0 74 13 15
2014 3 to 10 years in current department or agency 55 29 0 8 8 0 0 83 17 14
2014 11 to 20 years in current department or agency 64 6 11 9 11 0 0 70 19 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 33 7 7 0 1 1 85 7 77
2020 3 to 10 years in current department or agency 42 30 16 9 0 3 1 74 10 113
2020 11 to 20 years in current department or agency 38 38 10 4 6 1 3 79 11 93
2020 More than 20 years in current department or agency 60 20 7 7 0 3 2 85 8 59
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 16 50 32 2 76 24 77
2020 3 to 10 years in current department or agency 30 47 22 0 61 39 113
2020 11 to 20 years in current department or agency 32 47 21 0 60 40 93
2020 More than 20 years in current department or agency 28 47 26 0 63 37 59

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 52 48 12
2020 3 to 10 years in current department or agency 63 37 33
2020 11 to 20 years in current department or agency 28 72 28
2020 More than 20 years in current department or agency 54 46 16

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 18 41 9 0 24 0 8 64 26 12
2020 3 to 10 years in current department or agency 21 37 23 6 6 3 2 62 14 33
2020 11 to 20 years in current department or agency 14 43 7 18 14 4 0 59 33 28
2020 More than 20 years in current department or agency 25 31 7 24 7 0 7 60 33 16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 33 9 16 32 0 0 42 48 12
2020 3 to 10 years in current department or agency 9 34 26 15 13 3 0 44 29 33
2020 11 to 20 years in current department or agency 7 28 18 18 21 4 4 38 42 28
2020 More than 20 years in current department or agency 19 37 32 5 7 0 0 56 12 16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 17 5 4 1 1 9 89 6 77
2020 3 to 10 years in current department or agency 52 18 11 4 2 1 12 81 7 113
2020 11 to 20 years in current department or agency 62 17 6 5 0 0 11 89 5 92
2020 More than 20 years in current department or agency 60 21 2 4 0 0 12 94 4 57
2019 Less than 3 years in current department or agency 56 17 11 6 3 4 3 79 9 79
2019 3 to 10 years in current department or agency 57 22 6 6 2 0 8 86 8 112
2019 11 to 20 years in current department or agency 58 21 8 2 0 1 9 88 3 88
2019 More than 20 years in current department or agency 62 20 2 7 4 4 2 86 12 55
2018 Less than 3 years in current department or agency 56 20 6 6 2 2 8 85 9 94
2018 3 to 10 years in current department or agency 53 18 13 10 2 0 4 75 12 90
2018 11 to 20 years in current department or agency 57 11 10 3 2 1 16 82 6 79
2018 More than 20 years in current department or agency 55 17 9 5 0 3 11 84 6 45
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