2020 Public Service Employee Survey Results for Canadian Grain Commission by Question 100. Are you currently a shift worker?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 41 49 3 6 0 0 0 91 6 64
2020 Non-shift worker 27 45 6 19 3 0 0 73 21 295

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 77 23 0 0 0 0 0 100 0 63
2020 Non-shift worker 75 15 5 1 1 0 2 92 2 294
2017 Shift worker 66 23 4 2 0 0 5 94 2 56
2017 Non-shift worker 83 13 1 1 0 0 1 97 2 279
2014 Shift worker 75 21 2 0 2 0 0 95 2 43
2014 Non-shift worker 79 12 4 1 1 1 2 94 2 244

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 42 41 11 3 2 0 2 84 5 64
2020 Non-shift worker 34 42 10 11 3 0 0 76 14 293
2019 Shift worker 30 54 7 8 2 0 0 83 10 61
2019 Non-shift worker 42 34 7 12 5 0 0 77 16 304
2017 Shift worker 20 57 9 11 4 0 0 77 14 56
2017 Non-shift worker 43 35 6 10 6 0 0 78 16 279
2014 Shift worker 24 58 2 9 7 0 0 82 16 43
2014 Non-shift worker 48 32 11 7 2 0 0 80 10 243

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 49 38 8 2 3 0 0 88 5 64
2020 Non-shift worker 41 42 9 6 1 0 1 84 7 292
2019 Shift worker 43 48 5 2 3 0 0 90 5 61
2019 Non-shift worker 36 46 5 11 2 0 0 82 13 304
2018 Shift worker 41 50 0 6 3 0 0 92 8 36
2018 Non-shift worker 42 41 5 9 2 0 1 84 11 279
2017 Shift worker 36 43 12 9 0 0 0 79 9 56
2017 Non-shift worker 50 36 5 6 2 0 0 87 8 279
2014 Shift worker 24 47 19 10 0 0 0 71 10 43
2014 Non-shift worker 40 41 10 7 1 0 0 82 8 244

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 41 40 8 10 2 0 0 81 11 64
2020 Non-shift worker 48 38 4 8 2 0 0 86 10 293
2019 Shift worker 50 38 5 3 2 2 0 90 5 60
2019 Non-shift worker 51 37 6 5 1 0 0 88 6 304
2017 Shift worker 47 40 9 2 2 0 0 87 3 55
2017 Non-shift worker 65 29 3 3 0 0 0 94 3 278
2014 Shift worker 31 53 7 7 2 0 0 84 9 43
2014 Non-shift worker 63 30 5 2 1 0 0 92 3 244

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 27 39 20 8 3 2 0 68 11 64
2020 Non-shift worker 48 28 11 9 3 0 0 77 12 294
2019 Shift worker 28 39 12 15 7 0 0 67 21 61
2019 Non-shift worker 42 33 14 7 3 0 0 76 10 303
2018 Shift worker 24 39 17 11 8 0 0 63 20 36
2018 Non-shift worker 44 33 13 7 3 0 0 77 10 279
2017 Shift worker 14 36 18 23 9 0 0 50 32 56
2017 Non-shift worker 56 27 9 4 3 0 0 83 8 279
2014 Shift worker 5 39 16 21 19 0 0 44 39 43
2014 Non-shift worker 44 37 7 8 3 0 0 82 11 244

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 48 42 3 3 3 0 0 90 6 64
2020 Non-shift worker 43 42 8 5 2 0 0 85 7 293
2019 Shift worker 38 46 12 5 0 0 0 83 5 61
2019 Non-shift worker 37 43 11 5 4 0 0 80 9 305
2018 Shift worker 37 46 11 3 3 0 0 83 6 36
2018 Non-shift worker 36 47 10 5 2 0 0 83 7 277
2017 Shift worker 32 39 18 11 0 0 0 72 11 56
2017 Non-shift worker 45 43 6 4 2 0 0 88 6 279
2014 Shift worker 14 65 16 0 4 0 0 79 4 43
2014 Non-shift worker 35 49 10 3 3 0 0 84 6 244

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 28 41 21 8 2 0 0 70 10 64
2020 Non-shift worker 36 37 14 8 5 0 0 73 13 294
2019 Shift worker 23 39 20 15 3 0 0 62 18 61
2019 Non-shift worker 30 35 16 12 5 1 0 67 17 303
2018 Shift worker 20 38 22 17 3 0 0 58 20 36
2018 Non-shift worker 30 38 17 10 5 0 0 68 15 278
2017 Shift worker 22 34 19 16 9 0 0 56 25 56
2017 Non-shift worker 33 42 11 9 4 1 1 76 13 279
2014 Shift worker 0 54 28 12 7 0 0 54 19 43
2014 Non-shift worker 30 40 17 8 4 0 0 71 12 244

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 49 43 8 0 0 0 0 92 0 64
2020 Non-shift worker 39 41 9 9 1 0 0 80 10 293
2019 Shift worker 53 36 3 6 2 0 0 89 8 61
2019 Non-shift worker 34 43 9 12 3 0 0 77 14 302
2018 Shift worker 42 47 2 6 3 0 0 89 8 36
2018 Non-shift worker 36 40 12 10 2 0 0 77 12 279
2017 Shift worker 43 34 16 5 2 0 0 77 7 56
2017 Non-shift worker 42 38 9 8 3 0 0 80 11 278

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 58 34 4 3 0 0 0 92 3 63
2020 Non-shift worker 57 33 5 4 1 0 0 90 4 291
2019 Shift worker 52 46 2 0 0 0 0 98 0 61
2019 Non-shift worker 51 37 7 3 2 0 0 88 4 302
2018 Shift worker 55 40 2 0 3 0 0 95 3 36
2018 Non-shift worker 49 41 7 3 0 0 0 90 3 276
2017 Shift worker 41 39 11 9 0 0 0 81 9 56
2017 Non-shift worker 61 32 4 2 1 0 0 93 2 279
2014 Shift worker 30 58 9 2 0 0 0 88 2 43
2014 Non-shift worker 55 35 6 3 1 0 0 90 4 244

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 40 42 11 5 2 0 0 82 6 64
2020 Non-shift worker 38 38 12 6 5 0 0 76 11 294
2019 Shift worker 38 37 13 8 3 0 0 75 12 61
2019 Non-shift worker 34 39 12 8 6 0 0 74 14 301
2018 Shift worker 31 41 14 8 6 0 0 72 13 36
2018 Non-shift worker 35 42 10 11 3 0 0 77 13 277
2017 Shift worker 29 36 12 11 12 0 0 65 23 56
2017 Non-shift worker 41 38 6 9 5 0 1 79 14 279

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 57 36 5 2 0 0 0 94 2 64
2020 Non-shift worker 57 34 7 2 0 0 0 91 2 291
2019 Shift worker 64 30 5 2 0 0 0 93 2 61
2019 Non-shift worker 55 33 9 2 1 0 0 88 3 298
2018 Shift worker 62 27 8 0 3 0 0 89 3 36
2018 Non-shift worker 54 37 7 1 1 0 0 91 2 272
2017 Shift worker 61 25 13 2 0 0 0 86 2 56
2017 Non-shift worker 70 23 4 2 1 0 0 93 3 279
2014 Shift worker 49 40 11 0 0 0 0 89 0 43
2014 Non-shift worker 69 25 6 0 0 0 0 93 1 244

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 35 34 16 11 3 0 0 70 15 63
2020 Non-shift worker 40 39 9 8 3 0 0 80 11 293
2019 Shift worker 34 44 11 7 3 0 0 79 10 61
2019 Non-shift worker 35 38 12 10 5 0 0 72 16 303
2018 Shift worker 13 57 8 11 11 0 0 70 22 36
2018 Non-shift worker 37 37 13 10 3 0 0 74 14 272
2017 Shift worker 25 38 18 7 12 0 0 63 19 56
2017 Non-shift worker 41 38 7 9 5 0 0 79 14 278
2014 Shift worker 14 39 16 21 9 0 0 54 30 43
2014 Non-shift worker 36 39 10 10 4 0 0 76 14 244

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 30 39 11 14 5 0 0 70 19 64
2020 Non-shift worker 44 35 12 6 3 0 0 78 9 294
2019 Shift worker 33 34 21 5 7 0 0 67 12 61
2019 Non-shift worker 40 32 14 8 6 0 0 72 14 303
2018 Shift worker 32 37 11 12 9 0 0 69 20 35
2018 Non-shift worker 39 37 13 7 5 0 0 75 12 275
2017 Shift worker 29 39 14 9 7 0 2 69 16 56
2017 Non-shift worker 49 30 12 5 4 0 0 79 9 279
2014 Shift worker 9 56 13 16 5 0 0 65 21 43
2014 Non-shift worker 45 31 14 8 2 0 0 76 10 244

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 42 46 9 2 2 0 0 88 3 64
2020 Non-shift worker 39 40 10 9 1 0 0 79 10 292
2019 Shift worker 38 49 10 3 0 0 0 87 3 61
2019 Non-shift worker 36 37 16 8 2 0 0 74 10 302
2018 Shift worker 40 33 16 8 3 0 0 72 11 36
2018 Non-shift worker 38 39 13 8 2 0 0 77 10 277
2017 Shift worker 41 36 9 9 3 0 2 79 12 56
2017 Non-shift worker 51 31 9 6 3 0 0 82 9 279
2014 Shift worker 16 54 20 9 0 0 0 71 9 43
2014 Non-shift worker 45 38 10 5 1 0 0 84 6 244

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 58 32 6 2 2 0 0 90 3 64
2020 Non-shift worker 47 40 8 3 2 0 0 87 5 295
2019 Shift worker 54 36 7 3 0 0 0 90 3 61
2019 Non-shift worker 41 39 12 5 2 0 0 80 8 306
2018 Shift worker 51 40 3 3 3 0 0 91 6 35
2018 Non-shift worker 42 42 8 5 2 0 0 85 7 277
2017 Shift worker 50 32 14 2 2 0 0 82 4 56
2017 Non-shift worker 54 31 7 5 2 0 0 85 7 279
2014 Shift worker 33 49 9 9 0 0 0 82 9 43
2014 Non-shift worker 50 38 7 2 2 0 0 88 4 243

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 70 19 8 2 2 0 0 89 3 64
2020 Non-shift worker 32 36 20 9 3 0 0 68 12 292
2019 Shift worker 67 24 7 0 2 0 0 91 2 57
2019 Non-shift worker 35 33 19 8 3 0 2 69 11 304
2018 Shift worker 70 25 3 3 0 0 0 94 3 36
2018 Non-shift worker 40 33 15 6 4 0 2 74 11 278
2017 Shift worker 57 25 9 4 0 0 5 87 4 56
2017 Non-shift worker 41 35 15 7 1 0 1 78 8 277
2014 Shift worker 44 37 9 0 2 0 7 87 3 43
2014 Non-shift worker 31 36 22 8 2 0 1 68 10 244

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 3 14 22 41 18 0 2 60 18 64
2020 Non-shift worker 5 24 39 23 9 0 0 32 29 295
2019 Shift worker 7 15 29 32 18 0 0 50 22 60
2019 Non-shift worker 7 20 42 23 7 1 1 30 27 305
2018 Shift worker 3 9 41 20 22 0 5 45 12 35
2018 Non-shift worker 5 23 42 19 10 0 1 29 28 279
2017 Shift worker 0 14 39 32 11 0 4 45 15 56
2017 Non-shift worker 4 21 35 23 14 0 3 39 25 278
2014 Shift worker 2 19 44 23 7 2 2 31 22 43
2014 Non-shift worker 7 20 43 22 8 0 0 30 27 244

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 2 11 26 37 21 2 2 60 13 64
2020 Non-shift worker 3 10 28 32 24 2 2 58 13 295
2019 Shift worker 12 13 25 30 20 0 0 50 25 60
2019 Non-shift worker 3 16 30 30 18 1 1 49 20 305
2018 Shift worker 6 5 38 31 15 3 3 48 12 35
2018 Non-shift worker 2 12 28 34 22 2 1 57 14 276
2017 Shift worker 0 19 23 22 30 2 4 55 20 56
2017 Non-shift worker 4 9 27 28 26 3 4 58 14 278
2014 Shift worker 14 40 23 9 9 0 5 19 57 43
2014 Non-shift worker 6 19 38 20 15 1 0 36 26 242

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 5 16 17 36 17 2 7 58 23 63
2020 Non-shift worker 11 17 35 23 12 1 2 36 28 295
2019 Shift worker 5 12 25 25 27 3 3 55 18 60
2019 Non-shift worker 17 19 29 22 11 1 1 34 37 306
2018 Shift worker 6 15 42 26 9 0 3 36 21 35
2018 Non-shift worker 13 18 33 20 12 1 1 33 32 274
2017 Shift worker 4 19 23 20 23 4 7 48 26 56
2017 Non-shift worker 8 15 28 22 20 3 4 44 25 278
2014 Shift worker 7 19 28 21 14 2 9 39 29 43
2014 Non-shift worker 8 19 31 27 13 2 1 41 27 244

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 2 2 11 45 36 2 3 85 3 64
2020 Non-shift worker 3 8 27 39 21 1 1 61 11 289
2019 Shift worker 2 0 8 40 42 0 8 89 2 60
2019 Non-shift worker 3 8 31 35 21 1 1 57 11 302
2018 Shift worker 3 3 12 38 38 0 6 81 6 34
2018 Non-shift worker 3 9 28 38 20 1 2 59 12 275
2017 Shift worker 0 4 21 29 34 0 13 72 4 56
2017 Non-shift worker 2 5 26 34 29 1 4 66 7 277
2014 Shift worker 0 7 14 45 22 0 12 75 8 42
2014 Non-shift worker 2 8 32 37 21 0 0 58 10 243

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 3 9 27 40 14 3 3 58 13 64
2020 Non-shift worker 9 21 28 25 14 0 1 40 31 295
2019 Shift worker 2 12 25 36 20 2 3 59 14 59
2019 Non-shift worker 12 20 28 21 15 2 1 38 33 305
2018 Shift worker 3 11 40 17 26 0 3 45 14 35
2018 Non-shift worker 7 23 29 23 15 1 1 39 31 277
2017 Shift worker 5 7 28 29 29 0 2 58 13 56
2017 Non-shift worker 9 18 27 18 21 2 4 42 28 278
2014 Shift worker 21 12 49 11 5 2 0 16 34 43
2014 Non-shift worker 17 22 34 17 9 0 0 26 39 244

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 0 6 21 41 22 7 3 70 7 63
2020 Non-shift worker 3 11 24 27 31 3 2 60 14 292
2019 Shift worker 2 3 7 38 35 10 5 86 6 60
2019 Non-shift worker 4 12 26 24 28 3 2 55 18 304
2018 Shift worker 3 3 17 37 29 3 9 74 7 35
2018 Non-shift worker 4 7 23 32 29 2 4 65 11 275
2017 Shift worker 4 9 14 29 36 0 9 71 14 56
2017 Non-shift worker 2 5 18 33 30 7 5 72 8 277
2014 Shift worker 5 19 32 21 13 0 9 38 26 43
2014 Non-shift worker 3 7 24 36 23 3 4 64 11 244

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 2 10 26 32 20 5 5 58 13 63
2020 Non-shift worker 7 14 33 27 17 1 0 45 22 293
2019 Shift worker 3 13 24 25 30 2 3 58 18 60
2019 Non-shift worker 11 20 28 20 15 3 3 38 33 304
2018 Shift worker 6 9 34 24 21 6 0 48 16 34
2018 Non-shift worker 12 13 29 26 17 3 1 44 26 278
2017 Shift worker 4 7 35 18 23 7 5 47 12 56
2017 Non-shift worker 7 14 29 20 23 3 4 46 23 277
2014 Shift worker 5 12 37 21 13 2 9 39 19 43
2014 Non-shift worker 8 16 34 25 14 1 2 41 24 244

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 7 18 44 20 10 0 2 31 25 63
2020 Non-shift worker 3 13 40 28 15 0 1 44 16 295
2019 Shift worker 5 22 22 23 25 0 3 50 28 60
2019 Non-shift worker 7 12 30 35 15 0 1 51 19 303
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 23 30 23 10 5 9 0 58 16 64
2020 Non-shift worker 27 36 16 11 4 4 3 67 16 294
2019 Shift worker 21 34 15 15 8 5 2 60 24 61
2019 Non-shift worker 30 32 17 10 6 2 3 65 17 305
2018 Shift worker 20 43 23 9 6 0 0 63 15 35
2018 Non-shift worker 27 36 20 8 6 3 2 65 15 277
2017 Shift worker 24 38 18 13 5 2 0 63 18 55
2017 Non-shift worker 32 37 14 8 5 3 1 72 13 279
2014 Shift worker 19 50 23 0 5 2 0 71 5 42
2014 Non-shift worker 33 39 16 8 3 0 0 72 12 244

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 38 35 8 14 5 0 0 73 19 64
2020 Non-shift worker 49 30 6 11 4 0 0 79 15 292
2019 Shift worker 40 33 7 13 7 0 2 73 20 61
2019 Non-shift worker 45 30 10 11 4 0 0 75 15 304
2018 Shift worker 34 35 17 8 6 0 0 69 14 35
2018 Non-shift worker 46 28 8 10 7 0 0 75 17 278
2017 Shift worker 31 35 11 13 11 0 0 66 24 55
2017 Non-shift worker 48 32 7 8 5 0 0 80 13 278
2014 Shift worker 31 37 7 21 0 2 2 71 22 43
2014 Non-shift worker 46 32 10 9 4 0 0 78 13 244

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 41 38 12 5 3 0 0 80 8 64
2020 Non-shift worker 61 24 7 6 2 0 0 85 8 293
2019 Shift worker 35 38 7 13 5 0 2 75 18 60
2019 Non-shift worker 50 30 7 8 3 0 0 81 12 303
2018 Shift worker 43 44 5 6 3 0 0 86 9 35
2018 Non-shift worker 47 34 7 8 3 0 0 82 11 277
2017 Shift worker 36 50 7 4 4 0 0 86 7 56
2017 Non-shift worker 54 32 5 6 3 0 0 86 9 279
2014 Shift worker 14 61 16 9 0 0 0 75 9 43
2014 Non-shift worker 44 43 9 2 2 0 0 87 4 244

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 37 36 14 10 3 0 0 73 13 64
2020 Non-shift worker 46 36 11 6 1 1 0 83 6 290
2019 Shift worker 35 42 11 5 5 0 2 78 10 61
2019 Non-shift worker 44 37 10 4 3 1 0 82 8 305
2018 Shift worker 31 47 11 9 3 0 0 77 12 35
2018 Non-shift worker 43 36 12 5 3 1 0 80 8 278

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 40 22 17 6 6 6 2 68 14 64
2020 Non-shift worker 55 25 9 3 1 5 2 85 5 296
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 29 30 20 6 2 2 11 68 9 64
2020 Non-shift worker 50 27 14 5 1 1 3 80 6 293
2019 Shift worker 25 26 23 5 0 3 18 64 6 61
2019 Non-shift worker 50 25 15 5 3 2 2 77 8 305

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 40 42 12 6 0 0 0 81 6 64
2020 Non-shift worker 48 28 13 7 2 1 0 78 10 293
2019 Shift worker 30 47 15 5 2 0 2 78 7 61
2019 Non-shift worker 44 30 12 10 4 1 1 75 14 306
2018 Shift worker 38 47 3 8 3 0 0 86 11 36
2018 Non-shift worker 45 35 10 9 2 0 0 79 11 279
2017 Shift worker 38 34 13 9 7 0 0 72 16 56
2017 Non-shift worker 47 34 8 5 4 0 1 83 9 279
2014 Shift worker 24 40 21 11 2 0 2 65 14 43
2014 Non-shift worker 42 37 12 6 1 0 0 80 8 244

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 36 43 17 3 0 0 2 80 3 64
2020 Non-shift worker 51 25 12 8 3 2 1 77 11 294

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 41 40 12 6 0 0 0 81 6 64
2020 Non-shift worker 53 24 12 7 2 0 1 78 10 293
2019 Shift worker 40 38 13 3 3 0 2 79 7 60
2019 Non-shift worker 46 29 10 9 5 1 0 76 14 303
2018 Shift worker 41 45 3 6 6 0 0 86 11 36
2018 Non-shift worker 44 34 8 11 2 0 0 78 13 278
2017 Shift worker 43 36 9 4 9 0 0 79 12 56
2017 Non-shift worker 49 32 7 8 3 1 1 83 10 279
2014 Shift worker 26 40 14 10 5 2 2 69 16 43
2014 Non-shift worker 46 35 8 8 2 1 0 82 10 244

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Shift worker 13 87 64
2020 Non-shift worker 36 64 295

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 26 18 22 3 3 2 26 61 9 64
2020 Non-shift worker 47 19 13 3 2 5 11 79 6 295

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 46 30 19 2 0 0 3 79 2 64
2020 Non-shift worker 58 22 8 9 3 0 0 80 12 295
2019 Shift worker 41 39 13 5 0 0 2 82 5 61
2019 Non-shift worker 48 27 12 7 4 1 0 76 11 305
2018 Shift worker 34 47 10 6 3 0 0 81 8 36
2018 Non-shift worker 48 30 12 6 4 0 0 78 10 279
2017 Shift worker 45 34 18 2 2 0 0 79 4 56
2017 Non-shift worker 56 24 8 6 5 1 0 81 11 279
2014 Shift worker 24 40 24 5 0 2 5 69 5 42
2014 Non-shift worker 51 29 12 5 3 0 1 80 8 243
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 31 36 19 8 2 4 0 70 10 64
2020 Non-shift worker 42 30 16 5 2 4 0 75 8 296
2019 Shift worker 39 25 21 3 8 2 2 66 12 61
2019 Non-shift worker 37 27 17 7 6 6 0 68 14 304
2018 Shift worker 25 45 8 16 3 2 0 72 19 36
2018 Non-shift worker 32 34 20 6 4 5 0 69 10 278
2017 Shift worker 34 32 16 14 2 2 0 67 16 56
2017 Non-shift worker 41 38 9 6 2 3 0 82 9 277
2014 Shift worker 16 49 13 2 12 7 0 70 15 43
2014 Non-shift worker 38 37 14 3 3 5 0 79 7 244

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 25 41 24 8 2 1 0 66 10 64
2020 Non-shift worker 38 32 16 8 4 2 0 72 12 293
2019 Shift worker 34 24 18 12 10 0 2 60 22 61
2019 Non-shift worker 28 26 22 13 7 4 0 56 21 304
2018 Shift worker 28 31 13 20 6 2 0 60 26 36
2018 Non-shift worker 28 38 14 13 5 2 1 67 18 278
2017 Shift worker 30 27 18 14 7 3 0 59 22 56
2017 Non-shift worker 38 39 12 7 3 2 0 78 10 279
2014 Shift worker 14 25 30 19 12 0 0 39 31 43
2014 Non-shift worker 37 36 15 7 3 1 0 75 10 244

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 16 38 20 18 5 3 0 56 23 64
2020 Non-shift worker 25 35 19 14 5 2 0 62 19 296
2019 Shift worker 25 28 20 10 12 3 2 56 23 60
2019 Non-shift worker 18 27 22 12 13 6 0 49 27 304
2018 Shift worker 23 20 22 25 8 2 0 43 35 36
2018 Non-shift worker 20 29 22 18 6 4 1 52 25 278
2017 Shift worker 20 25 22 18 13 3 0 46 31 56
2017 Non-shift worker 27 40 17 9 4 4 0 69 13 279
2014 Shift worker 12 21 32 19 14 2 0 34 34 43
2014 Non-shift worker 27 42 16 8 3 4 0 72 11 244

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 18 41 22 14 5 0 0 59 19 64
2020 Non-shift worker 26 41 13 15 4 1 0 67 20 296
2019 Shift worker 31 21 25 13 8 0 2 53 22 61
2019 Non-shift worker 17 31 20 14 13 4 0 50 29 305
2018 Shift worker 17 43 12 17 12 0 0 60 28 35
2018 Non-shift worker 18 36 17 21 6 3 0 55 28 279
2017 Shift worker 25 30 20 18 7 0 0 55 25 56
2017 Non-shift worker 30 39 12 13 4 2 0 71 17 279
2014 Shift worker 12 31 16 32 9 0 0 42 42 43
2014 Non-shift worker 27 43 15 10 4 1 0 71 14 244

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 22 15 9 6 14 19 14 56 30 64
2020 Non-shift worker 36 27 14 4 4 8 6 74 9 294
2019 Shift worker 33 10 7 8 15 21 7 59 32 61
2019 Non-shift worker 31 27 18 5 3 12 4 69 9 305
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 38 40 12 6 2 2 0 79 8 64
2020 Non-shift worker 32 46 15 4 2 1 0 78 7 296
2019 Shift worker 33 34 20 10 3 0 0 67 13 61
2019 Non-shift worker 24 49 14 9 2 2 0 75 11 306
2018 Shift worker 34 47 13 3 3 0 0 81 6 36
2018 Non-shift worker 33 41 15 9 1 1 0 74 10 277
2017 Shift worker 38 40 13 9 0 0 0 78 9 55
2017 Non-shift worker 46 42 6 4 2 0 0 87 6 279
2014 Shift worker 21 51 18 5 5 0 0 72 9 43
2014 Non-shift worker 52 35 6 4 2 1 0 88 6 244

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 22 35 24 16 2 2 0 57 18 63
2020 Non-shift worker 24 44 18 10 3 0 0 69 13 294
2019 Shift worker 22 30 22 12 12 0 2 53 24 59
2019 Non-shift worker 13 38 23 18 6 2 0 52 24 303

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 36 42 11 3 5 2 2 81 8 63
2020 Non-shift worker 41 37 11 7 1 1 1 80 8 293
2019 Shift worker 38 36 12 12 3 0 0 74 15 61
2019 Non-shift worker 38 42 11 4 3 2 0 82 7 304
2018 Shift worker 51 35 6 6 3 0 0 86 8 36
2018 Non-shift worker 45 35 11 6 2 1 1 81 8 278
2017 Shift worker 44 33 7 11 2 2 2 79 13 55
2017 Non-shift worker 56 31 9 3 1 0 1 87 4 278
2014 Shift worker 30 54 9 5 0 2 0 86 5 43
2014 Non-shift worker 55 33 7 2 1 1 1 90 3 244

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 34 42 13 5 3 3 0 79 8 63
2020 Non-shift worker 43 33 19 3 1 0 0 77 5 296
2019 Shift worker 43 30 18 3 5 0 0 73 8 60
2019 Non-shift worker 37 42 13 6 1 1 1 80 7 305
2018 Shift worker 37 40 12 8 3 0 0 78 11 35
2018 Non-shift worker 41 39 15 4 1 0 1 81 4 276

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 31 32 11 13 7 5 2 68 21 63
2020 Non-shift worker 29 25 17 10 9 9 1 60 21 295
2019 Shift worker 23 41 12 13 10 2 0 65 23 61
2019 Non-shift worker 23 27 21 12 8 7 2 55 23 303
2018 Shift worker 31 38 11 8 8 0 3 71 17 36
2018 Non-shift worker 26 31 19 9 9 5 2 61 19 277
2017 Shift worker 29 42 4 11 11 2 2 74 22 55
2017 Non-shift worker 30 29 14 9 7 7 4 66 18 279
2014 Shift worker 14 42 21 19 2 2 0 57 22 43
2014 Non-shift worker 30 30 19 10 5 5 2 64 16 244

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 23 44 21 6 3 3 0 69 10 63
2020 Non-shift worker 27 33 19 14 5 1 0 62 19 295
2019 Shift worker 28 37 18 13 2 2 0 66 15 61
2019 Non-shift worker 21 34 18 15 10 2 0 56 25 305
2018 Shift worker 34 27 22 11 6 0 0 61 17 36
2018 Non-shift worker 29 34 19 12 5 1 1 64 17 277
2017 Shift worker 36 27 18 14 4 2 0 64 18 56
2017 Non-shift worker 41 36 10 8 4 1 0 78 12 278
2014 Shift worker 7 49 21 12 9 2 0 57 22 43
2014 Non-shift worker 32 37 16 12 3 0 0 69 15 244

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 27 41 10 8 9 0 4 72 18 64
2020 Non-shift worker 20 26 19 15 16 2 2 47 33 296
2019 Shift worker 26 31 23 15 3 2 0 58 18 61
2019 Non-shift worker 19 25 13 17 22 2 2 46 41 304
2018 Shift worker 23 25 25 13 11 0 2 49 25 36
2018 Non-shift worker 22 24 19 15 17 1 2 48 33 278
2017 Shift worker 23 27 11 21 14 2 2 52 37 56
2017 Non-shift worker 28 25 15 15 11 3 3 56 28 277
2014 Shift worker 12 43 23 7 12 2 0 56 20 42
2014 Non-shift worker 23 29 15 16 12 2 2 54 30 244

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 43 24 16 6 6 3 2 70 13 64
2020 Non-shift worker 49 27 12 6 3 1 3 78 9 296
2019 Shift worker 33 36 20 5 3 2 2 71 9 61
2019 Non-shift worker 49 29 11 5 3 1 3 81 8 304

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 46 24 22 5 2 0 2 71 6 64
2020 Non-shift worker 44 31 10 10 2 1 2 78 12 296
2019 Shift worker 48 28 17 0 2 0 5 81 2 60
2019 Non-shift worker 39 29 16 7 5 2 2 71 12 303

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 72 16 3 0 5 3 2 92 5 64
2020 Non-shift worker 78 11 5 1 1 2 3 93 2 293
2019 Shift worker 74 18 2 2 2 2 2 95 3 61
2019 Non-shift worker 74 11 6 1 1 5 3 92 2 300

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 63 13 8 3 0 8 5 87 4 63
2020 Non-shift worker 73 15 5 1 0 1 5 94 1 296
2019 Shift worker 66 13 5 5 3 2 6 86 9 61
2019 Non-shift worker 80 8 2 0 1 2 7 96 1 300

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 22 21 32 13 6 4 2 46 20 63
2020 Non-shift worker 28 45 15 8 2 2 0 75 10 294
2019 Shift worker 23 29 30 10 5 2 2 54 15 61
2019 Non-shift worker 21 45 19 7 4 3 0 68 12 305
2018 Shift worker 17 46 14 14 9 0 0 63 23 35
2018 Non-shift worker 25 38 22 8 4 1 0 65 12 278
2017 Shift worker 22 36 14 23 4 2 0 58 27 56
2017 Non-shift worker 34 39 16 5 3 3 0 74 9 279

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 35 35 16 7 6 0 2 71 13 63
2020 Non-shift worker 41 39 12 6 1 1 0 80 8 294
2019 Shift worker 42 31 12 10 5 0 0 73 15 60
2019 Non-shift worker 33 43 13 5 4 2 0 78 9 304
2018 Shift worker 44 25 20 9 3 0 0 69 12 35
2018 Non-shift worker 46 37 11 4 0 1 0 85 4 277
2017 Shift worker 38 37 14 4 5 2 0 76 9 56
2017 Non-shift worker 54 32 9 3 1 1 0 87 4 279
2014 Shift worker 26 55 7 5 0 5 2 87 5 43
2014 Non-shift worker 54 34 9 2 1 0 0 88 3 243

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 41 35 11 7 5 0 2 77 11 63
2020 Non-shift worker 42 38 12 4 1 3 1 83 4 295
2019 Shift worker 51 28 12 8 0 2 0 80 8 61
2019 Non-shift worker 44 39 13 1 1 1 0 85 2 305
2018 Shift worker 47 34 11 6 3 0 0 80 9 35
2018 Non-shift worker 53 32 11 1 0 2 0 87 2 277
2017 Shift worker 44 29 15 7 5 0 0 73 13 55
2017 Non-shift worker 56 28 11 1 1 3 0 87 2 278
2014 Shift worker 31 42 21 2 2 2 0 74 5 43
2014 Non-shift worker 59 29 8 2 1 1 0 89 3 243

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 34 33 21 6 3 2 2 69 9 64
2020 Non-shift worker 35 27 23 7 2 7 1 67 9 295

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 35 38 9 10 3 3 2 77 14 64
2020 Non-shift worker 48 33 10 5 2 1 1 82 7 295

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 53 32 13 0 2 0 0 86 2 63
2020 Non-shift worker 56 32 6 4 1 0 0 88 5 294
2019 Shift worker 51 33 13 3 0 0 0 83 3 61
2019 Non-shift worker 49 36 10 3 3 0 0 85 5 303
2018 Shift worker 47 40 8 3 3 0 0 86 6 35
2018 Non-shift worker 54 31 11 4 0 0 0 85 4 275
2017 Shift worker 39 41 9 9 2 0 0 81 11 56
2017 Non-shift worker 61 30 5 1 3 0 0 91 4 279
2014 Shift worker 26 55 14 2 2 0 0 81 5 43
2014 Non-shift worker 63 29 6 2 1 0 0 92 3 242

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 45 35 14 5 2 0 0 80 6 64
2020 Non-shift worker 46 30 13 8 2 0 0 77 10 296
2019 Shift worker 43 38 13 7 0 0 0 80 7 61
2019 Non-shift worker 35 34 18 8 4 0 0 69 13 305
2018 Shift worker 44 34 17 3 3 0 0 77 6 35
2018 Non-shift worker 47 29 14 8 2 0 0 76 10 277
2017 Shift worker 32 34 19 11 2 2 0 67 13 56
2017 Non-shift worker 54 28 11 4 3 1 0 82 7 279
2014 Shift worker 14 35 28 13 7 0 2 50 21 43
2014 Non-shift worker 42 34 12 7 4 1 0 77 11 244

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 45 35 16 3 2 0 0 80 5 64
2020 Non-shift worker 46 30 14 8 2 0 0 76 10 296
2019 Shift worker 40 38 15 7 0 0 0 78 7 60
2019 Non-shift worker 34 36 18 8 5 0 0 69 13 300
2018 Shift worker 41 40 8 6 6 0 0 80 12 35
2018 Non-shift worker 44 36 11 7 3 0 0 80 9 273
2017 Shift worker 39 27 20 13 2 0 0 66 14 56
2017 Non-shift worker 52 31 9 5 3 0 0 84 8 279
2014 Shift worker 16 32 28 16 7 0 0 49 23 43
2014 Non-shift worker 45 33 13 6 3 0 0 78 9 244

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 45 29 7 13 3 2 1 76 16 64
2020 Non-shift worker 42 26 13 10 6 3 0 70 16 296
2019 Shift worker 44 33 5 12 3 2 2 80 15 61
2019 Non-shift worker 32 22 21 13 9 3 0 56 22 304
2018 Shift worker 35 26 17 15 6 0 2 62 21 35
2018 Non-shift worker 36 26 18 13 5 2 0 63 18 277
2017 Shift worker 36 25 16 20 2 0 2 62 22 56
2017 Non-shift worker 44 22 16 10 5 2 1 68 16 279
2014 Shift worker 14 39 19 16 7 2 2 55 25 43
2014 Non-shift worker 43 22 17 9 6 3 0 67 16 244
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Shift worker 6 66 28 64
2020 Non-shift worker 21 45 35 296
2019 Shift worker 8 68 24 61
2019 Non-shift worker 24 40 36 306
2018 Shift worker 7 62 30 36
2018 Non-shift worker 18 43 38 278
2017 Shift worker 7 61 32 56
2017 Non-shift worker 16 50 34 279
2014 Shift worker 6 63 31 43
2014 Non-shift worker 19 50 30 244

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Non-shift worker 39 11 32 4 9 4 45
2014 Non-shift worker 31 21 21 13 9999 13 48
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Shift worker 11 89 64
2020 Non-shift worker 11 89 296
2019 Shift worker 19 81 61
2019 Non-shift worker 14 86 302

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Shift worker 49 51 12
2019 Non-shift worker 60 40 43

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Shift worker 58 42 12
2019 Non-shift worker 45 55 43

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Shift worker 0 100 12
2019 Non-shift worker 0 100 43

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Shift worker 41 59 12
2019 Non-shift worker 46 54 43

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Shift worker 58 42 12
2019 Non-shift worker 46 54 43

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Shift worker 50 50 12
2019 Non-shift worker 36 64 43

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Shift worker 0 100 12
2019 Non-shift worker 21 79 43

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Shift worker 0 100 12
2019 Non-shift worker 19 81 43

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Shift worker 50 50 12
2019 Non-shift worker 34 66 43

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Shift worker 51 49 12
2019 Non-shift worker 56 44 42

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Shift worker 43 57 12
2019 Non-shift worker 40 60 42

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 36 13 21 6 3 17 4 62 12 64
2020 Non-shift worker 18 21 20 5 3 24 8 58 12 293
2019 Shift worker 26 33 15 11 5 7 3 66 18 61
2019 Non-shift worker 22 21 20 9 6 20 3 55 20 304
2018 Shift worker 26 17 25 12 3 17 0 52 17 35
2018 Non-shift worker 22 19 20 6 5 22 5 57 15 278
2017 Shift worker 39 23 16 4 7 11 0 70 12 56
2017 Non-shift worker 24 20 17 7 5 23 5 60 17 279
2014 Shift worker 14 37 25 5 2 12 5 61 8 43
2014 Non-shift worker 29 24 18 5 3 18 4 67 10 244

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 42 29 14 5 3 7 0 76 9 64
2020 Non-shift worker 35 33 15 6 3 7 1 74 10 296
2019 Shift worker 46 30 12 10 3 0 0 76 13 61
2019 Non-shift worker 37 36 15 5 3 4 0 76 8 306
2018 Shift worker 42 33 11 6 3 6 0 80 9 36
2018 Non-shift worker 36 32 17 6 2 7 1 74 8 278
2017 Shift worker 48 25 14 5 5 2 0 75 11 56
2017 Non-shift worker 43 32 11 3 4 6 0 81 7 279
2014 Shift worker 23 49 18 5 2 2 0 74 7 43
2014 Non-shift worker 48 30 15 1 2 3 1 81 4 244
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 37 17 16 5 3 18 3 70 10 64
2020 Non-shift worker 20 21 20 2 1 29 8 64 4 295
2019 Shift worker 34 26 17 2 3 13 5 74 6 61
2019 Non-shift worker 25 18 24 3 1 24 5 61 6 306
2018 Shift worker 20 25 28 0 6 20 2 58 7 36
2018 Non-shift worker 24 20 19 3 1 27 5 65 7 277
2017 Shift worker 43 18 18 4 5 11 2 69 10 56
2017 Non-shift worker 27 16 16 3 2 31 6 67 7 278
2014 Shift worker 18 31 28 2 2 14 5 60 6 43
2014 Non-shift worker 27 25 16 2 1 23 7 74 4 244

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 42 32 16 3 3 4 0 77 7 64
2020 Non-shift worker 36 32 18 4 1 8 1 75 5 295
2019 Shift worker 51 28 10 0 5 6 0 84 5 61
2019 Non-shift worker 43 30 17 3 1 5 0 78 4 306
2018 Shift worker 40 41 13 0 3 3 0 83 3 36
2018 Non-shift worker 40 30 16 3 1 8 1 77 5 277
2017 Shift worker 54 22 12 5 5 2 0 76 11 56
2017 Non-shift worker 51 28 9 2 1 8 0 87 3 279
2014 Shift worker 28 35 32 0 0 5 0 66 0 43
2014 Non-shift worker 50 34 7 2 1 6 1 90 3 244
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 10 24 27 17 23 0 0 33 40 64
2020 Non-shift worker 27 26 22 13 10 0 1 54 24 296

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 32 30 18 11 6 0 2 64 18 64
2020 Non-shift worker 34 33 17 8 6 0 0 68 15 295
2019 Shift worker 11 36 21 13 18 0 0 47 31 61
2019 Non-shift worker 30 34 20 10 6 0 0 64 16 305
2018 Shift worker 8 11 34 22 25 0 0 19 47 37
2018 Non-shift worker 27 32 21 10 9 0 1 59 19 277
2017 Shift worker 9 14 20 16 39 0 2 24 56 56
2017 Non-shift worker 30 36 17 8 9 0 0 66 17 278

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 31 32 25 8 5 0 0 62 13 64
2020 Non-shift worker 16 28 27 21 8 0 0 44 29 296
2019 Shift worker 36 46 13 0 2 2 2 85 2 61
2019 Non-shift worker 18 30 30 14 7 1 1 49 21 305
2018 Shift worker 33 38 18 0 8 0 3 73 8 37
2018 Non-shift worker 16 34 27 16 8 0 0 50 23 275
2017 Shift worker 27 30 23 11 7 0 2 58 18 56
2017 Non-shift worker 23 29 28 15 5 0 0 53 19 279

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 61 22 11 2 2 0 3 86 3 64
2020 Non-shift worker 33 35 18 9 3 0 1 69 12 293
2019 Shift worker 69 21 7 0 0 0 3 93 0 61
2019 Non-shift worker 32 36 20 8 2 1 2 70 10 303
2018 Shift worker 56 30 6 0 6 0 3 88 6 36
2018 Non-shift worker 33 37 16 8 4 0 2 71 12 274
2017 Shift worker 52 19 14 4 4 0 7 77 8 56
2017 Non-shift worker 39 35 15 7 2 0 1 76 9 279

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 21 25 23 19 11 0 0 46 30 64
2020 Non-shift worker 25 25 17 19 14 0 0 50 33 295
2019 Shift worker 51 26 15 2 3 0 3 80 5 61
2019 Non-shift worker 23 28 19 18 11 1 1 52 29 302
2018 Shift worker 33 32 14 13 6 0 3 67 19 37
2018 Non-shift worker 24 30 20 13 13 0 0 54 26 276
2017 Shift worker 29 19 25 11 14 0 2 49 26 56
2017 Non-shift worker 27 28 23 10 10 0 1 56 21 279

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 21 23 21 14 21 0 1 44 35 64
2020 Non-shift worker 44 26 14 7 7 0 2 72 14 294
2019 Shift worker 33 35 17 13 2 0 0 68 15 60
2019 Non-shift worker 52 21 11 8 5 1 3 76 13 303
2018 Shift worker 27 28 21 8 17 0 0 54 25 37
2018 Non-shift worker 55 19 13 6 5 0 2 76 11 276
2017 Shift worker 21 29 12 14 22 0 2 51 37 56
2017 Non-shift worker 52 25 11 4 2 0 6 81 7 279

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 11 22 26 23 18 0 0 33 41 64
2020 Non-shift worker 28 29 24 11 8 0 0 57 19 295
2019 Shift worker 21 33 25 17 5 0 0 54 21 61
2019 Non-shift worker 30 33 20 7 8 0 1 64 16 304
2018 Shift worker 8 32 19 29 11 0 0 41 40 37
2018 Non-shift worker 33 28 20 10 9 0 0 61 19 275
2017 Shift worker 13 23 27 18 20 0 0 36 38 56
2017 Non-shift worker 32 34 19 9 5 0 0 66 14 278

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 27 29 19 5 13 0 7 61 19 63
2020 Non-shift worker 34 26 17 10 9 0 5 63 20 294

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 35 34 14 10 5 0 2 71 15 62
2020 Non-shift worker 35 34 18 8 4 0 1 70 12 295
2019 Shift worker 47 28 11 7 3 2 2 78 10 60
2019 Non-shift worker 27 39 21 7 4 1 1 67 12 305
2018 Shift worker 25 44 11 13 3 0 3 72 17 36
2018 Non-shift worker 26 40 20 6 5 1 1 68 12 274
2017 Shift worker 25 34 18 13 7 4 0 61 20 56
2017 Non-shift worker 35 38 16 6 4 0 1 73 10 278

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 45 29 19 3 2 0 2 76 5 63
2020 Non-shift worker 28 34 26 7 4 0 1 63 11 295
2019 Shift worker 45 30 15 7 3 0 0 75 10 60
2019 Non-shift worker 21 38 21 13 4 1 1 60 18 304
2018 Shift worker 48 22 19 6 6 0 0 70 11 36
2018 Non-shift worker 24 39 24 8 5 0 0 63 13 272
2017 Shift worker 30 32 25 5 4 2 2 65 9 56
2017 Non-shift worker 30 34 21 8 5 0 1 65 13 278

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 44 35 19 2 0 0 0 80 2 63
2020 Non-shift worker 38 34 16 6 5 0 2 73 11 292
2019 Shift worker 50 27 13 5 3 2 0 78 9 60
2019 Non-shift worker 31 33 20 11 5 0 1 65 15 304
2018 Shift worker 37 27 17 16 3 0 0 64 19 36
2018 Non-shift worker 29 37 19 9 5 0 1 66 14 274
2017 Shift worker 38 20 28 5 4 2 4 61 10 56
2017 Non-shift worker 38 35 16 7 4 0 1 74 10 278

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 49 31 11 7 3 0 0 79 10 63
2020 Non-shift worker 47 28 14 5 5 0 1 76 10 293
2019 Shift worker 47 21 20 5 7 0 0 69 12 61
2019 Non-shift worker 41 28 18 6 5 2 1 70 11 304

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 47 29 13 8 3 0 0 76 11 63
2020 Non-shift worker 28 36 22 9 5 0 1 64 13 295

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 36 40 17 3 1 2 0 78 5 63
2020 Non-shift worker 32 36 20 7 3 0 1 69 11 295
2019 Shift worker 52 37 8 3 0 0 0 88 3 60
2019 Non-shift worker 35 33 19 8 4 1 1 69 12 302
2018 Shift worker 49 30 15 3 3 0 0 80 6 35
2018 Non-shift worker 34 36 19 6 6 0 0 69 11 272
2017 Shift worker 38 34 13 11 2 2 2 74 13 56
2017 Non-shift worker 35 37 16 8 3 0 0 72 12 278

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 37 32 19 11 2 0 0 69 13 64
2020 Non-shift worker 44 34 15 4 2 0 0 79 6 296
2019 Shift worker 43 43 12 2 0 0 0 87 2 60
2019 Non-shift worker 49 27 16 4 3 1 0 77 7 303
2018 Shift worker 43 34 20 0 3 0 0 77 3 35
2018 Non-shift worker 55 26 10 6 2 0 0 82 9 272
2017 Shift worker 27 46 14 11 2 0 0 73 13 56
2017 Non-shift worker 53 24 14 6 2 0 1 77 8 279

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 32 36 22 8 2 0 0 69 9 63
2020 Non-shift worker 35 37 17 8 3 0 0 72 11 295

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 56 18 12 3 2 0 9 81 5 64
2020 Non-shift worker 74 16 5 1 1 0 3 92 2 295
2019 Shift worker 59 18 10 3 5 0 5 81 9 61
2019 Non-shift worker 73 14 5 1 1 1 5 93 2 303
2018 Shift worker 44 23 23 3 6 0 2 68 9 36
2018 Non-shift worker 75 16 4 2 1 1 1 92 3 275

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 72 10 12 0 3 0 3 84 3 64
2020 Non-shift worker 78 13 4 2 2 1 1 92 4 293
2019 Shift worker 67 17 6 3 7 0 0 84 10 60
2019 Non-shift worker 70 14 5 5 4 1 1 86 9 303
2018 Shift worker 75 11 6 3 6 0 0 86 8 36
2018 Non-shift worker 73 15 5 4 2 0 1 89 6 274
2017 Shift worker 64 18 7 9 0 0 2 84 9 56
2017 Non-shift worker 71 15 5 3 4 1 1 88 7 278

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 60 30 6 3 2 0 0 89 5 62
2020 Non-shift worker 62 23 7 3 2 0 2 87 5 295
2019 Shift worker 55 23 11 5 3 0 2 80 8 60
2019 Non-shift worker 53 27 11 5 3 0 1 81 8 300
2018 Shift worker 51 38 6 3 3 0 0 89 6 37
2018 Non-shift worker 51 31 12 3 2 0 0 83 5 279
2017 Shift worker 46 34 9 9 0 2 0 82 9 56
2017 Non-shift worker 53 29 9 6 3 0 0 82 9 279

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 60 26 10 3 2 0 0 86 5 64
2020 Non-shift worker 60 21 9 5 3 0 2 82 9 296
2019 Shift worker 51 25 10 2 10 0 3 78 12 61
2019 Non-shift worker 53 26 11 5 4 0 1 79 10 299
2018 Shift worker 43 25 19 8 3 2 0 69 11 37
2018 Non-shift worker 52 23 15 4 5 0 1 75 10 279
2017 Shift worker 54 25 11 7 2 2 0 80 9 56
2017 Non-shift worker 54 25 11 6 3 0 1 80 9 279

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 59 21 5 3 0 0 12 91 3 64
2020 Non-shift worker 56 13 5 4 1 0 21 87 6 296
2019 Shift worker 66 11 8 2 0 0 13 89 2 61
2019 Non-shift worker 54 15 7 2 2 0 19 87 5 299
2018 Shift worker 68 13 3 3 3 5 6 91 6 36
2018 Non-shift worker 53 17 6 1 1 0 22 90 3 276
2017 Shift worker 56 23 4 4 2 2 11 90 6 56
2017 Non-shift worker 51 19 4 4 1 0 21 89 7 278

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 61 25 8 3 0 0 3 89 3 64
2020 Non-shift worker 73 17 4 2 0 0 3 94 2 295
2019 Shift worker 67 18 5 3 0 2 5 91 4 61
2019 Non-shift worker 69 19 6 1 0 0 4 92 1 300
2018 Shift worker 67 14 8 3 6 3 0 83 8 37
2018 Non-shift worker 69 20 6 1 0 0 4 92 1 278
2017 Shift worker 48 28 18 2 0 0 4 80 2 56
2017 Non-shift worker 68 19 3 3 2 0 5 91 5 278

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 40 30 15 8 6 0 0 70 14 64
2020 Non-shift worker 56 26 10 4 3 0 2 83 7 296
2019 Shift worker 28 28 20 3 21 0 0 56 25 61
2019 Non-shift worker 49 25 12 6 6 0 2 76 12 301
2018 Shift worker 62 19 8 6 6 0 0 81 11 37
2018 Non-shift worker 59 23 8 5 3 0 1 83 8 279
2017 Shift worker 38 34 14 4 7 0 2 74 11 55
2017 Non-shift worker 63 18 9 4 2 1 2 84 7 279

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 43 23 20 4 6 1 2 68 11 64
2020 Non-shift worker 42 33 18 4 1 0 2 77 5 296
2019 Shift worker 49 34 8 3 3 0 2 85 7 61
2019 Non-shift worker 49 33 12 2 1 1 2 84 4 301
2018 Shift worker 51 27 6 11 6 0 0 78 17 37
2018 Non-shift worker 44 35 14 4 1 0 1 81 5 278
2017 Shift worker 43 36 11 7 2 0 2 80 9 56
2017 Non-shift worker 46 37 10 5 1 0 0 83 6 277

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 18 47 25 6 5 0 0 65 11 64
2020 Non-shift worker 25 44 23 5 2 0 0 69 8 296

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 17 41 29 10 3 0 0 58 13 64
2020 Non-shift worker 12 39 35 10 4 0 0 51 14 295
2019 Shift worker 23 38 33 3 3 0 0 61 7 61
2019 Non-shift worker 18 27 38 15 2 0 0 45 17 304
2018 Shift worker 22 48 24 0 6 0 0 70 6 37
2018 Non-shift worker 17 32 36 11 4 0 0 49 15 279
2017 Shift worker 13 36 41 9 2 0 0 48 11 56
2017 Non-shift worker 15 38 37 8 2 0 0 53 10 279

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 6 9 28 39 16 1 0 56 15 64
2020 Non-shift worker 6 22 42 20 10 0 0 31 28 295
2019 Shift worker 3 10 30 36 18 0 3 56 14 61
2019 Non-shift worker 9 17 43 22 9 0 0 31 26 300
2018 Shift worker 3 8 29 45 14 0 0 59 11 36
2018 Non-shift worker 8 17 43 22 10 0 0 32 25 275
2017 Shift worker 2 12 37 34 13 2 0 47 14 56
2017 Non-shift worker 4 14 44 25 12 0 0 38 18 278

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 33 50 9 2 4 0 2 84 6 64
2020 Non-shift worker 45 38 11 4 0 1 0 84 5 293
2019 Shift worker 33 41 13 10 2 2 0 75 12 61
2019 Non-shift worker 37 44 10 5 1 2 0 83 6 304
2018 Shift worker 17 65 5 3 8 3 0 84 11 37
2018 Non-shift worker 35 46 13 4 1 1 0 82 5 276
2017 Shift worker 20 45 21 9 5 0 0 64 14 56
2017 Non-shift worker 35 43 11 7 2 3 0 80 9 279

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 21 50 13 7 5 2 2 74 13 64
2020 Non-shift worker 37 38 10 9 4 2 0 77 13 294

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 28 28 8 18 12 2 3 59 32 64
2020 Non-shift worker 39 30 11 12 8 0 0 70 20 295

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 36 31 17 4 5 3 3 72 10 64
2020 Non-shift worker 48 29 15 5 2 2 0 78 7 295

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 26 38 14 12 6 2 2 66 19 64
2020 Non-shift worker 37 36 15 7 4 1 0 74 11 296
2019 Shift worker 28 30 20 16 5 2 0 58 22 61
2019 Non-shift worker 23 39 19 12 5 1 0 64 17 306
2018 Shift worker 25 54 8 8 6 0 0 79 14 37
2018 Non-shift worker 29 40 16 10 4 1 0 69 15 277
2017 Shift worker 22 41 19 13 5 0 0 63 18 56
2017 Non-shift worker 26 49 12 7 3 2 0 77 11 279

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 42 40 5 12 2 0 0 81 14 64
2020 Non-shift worker 42 44 6 6 1 0 0 86 7 296

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 32 37 12 16 3 0 0 69 19 64
2020 Non-shift worker 37 40 7 12 3 0 0 78 15 296

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 35 45 11 6 3 0 0 80 9 63
2020 Non-shift worker 39 40 14 6 2 0 0 79 8 293

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 40 45 5 6 5 0 0 84 11 64
2020 Non-shift worker 51 34 8 5 1 0 1 86 6 295

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 45 24 10 0 2 12 8 86 2 64
2020 Non-shift worker 66 17 6 0 0 7 4 93 1 296

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 33 49 8 2 4 3 2 85 6 64
2020 Non-shift worker 49 34 10 5 0 2 0 84 5 290

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 41 33 8 14 3 0 2 75 17 64
2020 Non-shift worker 51 31 10 6 2 0 0 82 8 291

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 23 47 12 14 2 2 0 71 16 64
2020 Non-shift worker 52 30 4 10 2 0 0 83 13 294

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 14 50 21 14 0 0 0 64 14 14
2020 Non-shift worker 30 44 12 12 1 1 1 75 13 94

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Shift worker 7 93 14
2020 Non-shift worker 86 14 94
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Shift worker 8 92 64
2020 Non-shift worker 7 93 295

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Shift worker 13 87 64
2020 Non-shift worker 8 92 295
2019 Shift worker 13 87 61
2019 Non-shift worker 13 87 305
2017 Shift worker 16 84 56
2017 Non-shift worker 17 83 279
2014 Shift worker 19 81 42
2014 Non-shift worker 13 87 241

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-shift worker 83 17 49
2014 Non-shift worker 91 9 30

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2017 Non-shift worker 56 36 0 5 3 0 0 93 7 41
2014 Non-shift worker 68 13 5 4 10 0 0 81 14 27

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 36 29 12 13 3 3 4 69 17 64
2020 Non-shift worker 48 32 10 5 1 2 2 83 7 296
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 38 35 26 1 48 52 64
2020 Non-shift worker 24 52 24 1 69 31 296

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Shift worker 63 37 24
2020 Non-shift worker 44 56 67

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 25 38 15 4 13 4 0 66 18 24
2020 Non-shift worker 17 37 15 15 10 2 4 57 27 67

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 17 30 15 13 17 9 0 51 33 24
2020 Non-shift worker 8 33 27 15 16 0 2 41 31 67

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Shift worker 57 16 8 6 0 3 11 84 7 64
2020 Non-shift worker 59 18 6 3 1 1 12 88 5 294
2019 Shift worker 52 23 3 5 5 5 7 85 11 60
2019 Non-shift worker 59 18 8 5 1 1 8 85 7 304
2018 Shift worker 41 25 6 8 0 0 20 83 10 37
2018 Non-shift worker 58 16 10 5 2 2 7 81 8 276
Report a problem on this page
Date modified: