2020 Public Service Employee Survey Results for Department of Finance Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 56 2 13 1 0 0 84 13 129
2020 Non-supervisor 39 49 2 8 2 0 0 88 10 377

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 73 17 6 2 1 2 0 92 2 130
2020 Non-supervisor 76 14 4 3 2 1 1 92 4 377
2017 Supervisor 75 19 4 0 1 1 1 95 1 134
2017 Non-supervisor 74 18 4 2 1 2 0 93 3 406
2014 Supervisor 74 17 3 2 2 1 1 93 4 150
2014 Non-supervisor 69 20 4 4 1 2 0 91 5 437

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 39 14 17 2 0 0 67 19 130
2020 Non-supervisor 31 43 10 11 4 0 0 74 15 376
2019 Supervisor 73 23 1 2 1 0 0 96 3 148
2019 Non-supervisor 51 35 5 6 2 0 0 86 8 443
2017 Supervisor 53 38 4 4 1 0 0 92 5 135
2017 Non-supervisor 46 37 6 9 2 0 0 83 11 406
2014 Supervisor 53 35 3 4 5 0 0 88 9 150
2014 Non-supervisor 37 35 11 12 4 0 0 73 16 436

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 40 11 14 2 0 2 72 17 129
2020 Non-supervisor 29 43 13 11 2 0 2 73 13 375
2019 Supervisor 44 37 7 9 2 1 0 82 11 147
2019 Non-supervisor 32 41 12 10 4 0 1 74 14 438
2018 Supervisor 30 50 8 11 2 0 0 80 12 112
2018 Non-supervisor 27 47 11 10 4 0 1 75 14 368
2017 Supervisor 38 42 8 10 2 0 0 80 12 135
2017 Non-supervisor 35 40 13 9 3 0 0 75 12 404
2014 Supervisor 34 36 14 12 3 0 1 71 14 149
2014 Non-supervisor 23 40 19 14 3 0 1 64 17 437

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 34 12 5 2 0 1 81 7 128
2020 Non-supervisor 43 42 7 6 2 0 1 85 8 375
2019 Supervisor 67 25 5 2 1 0 0 92 3 149
2019 Non-supervisor 55 33 7 3 2 0 0 88 5 438
2017 Supervisor 62 29 5 2 1 0 0 92 3 133
2017 Non-supervisor 53 33 6 5 2 0 0 87 7 404
2014 Supervisor 58 29 8 4 1 0 0 87 5 150
2014 Non-supervisor 51 33 10 4 1 0 0 84 5 438

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 37 14 18 5 0 0 63 23 130
2020 Non-supervisor 40 33 12 10 4 0 0 73 14 378
2019 Supervisor 39 42 6 10 3 0 0 80 13 149
2019 Non-supervisor 44 38 7 9 3 1 0 82 11 443
2018 Supervisor 36 43 11 9 1 0 0 79 10 112
2018 Non-supervisor 41 36 9 8 4 1 0 78 13 367
2017 Supervisor 38 37 8 12 5 0 0 75 16 133
2017 Non-supervisor 41 34 10 7 6 0 1 76 14 403
2014 Supervisor 29 34 13 15 8 0 0 63 23 150
2014 Non-supervisor 40 33 12 8 6 0 1 74 13 438

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 35 7 8 0 0 0 85 8 130
2020 Non-supervisor 39 42 9 7 2 0 0 81 10 377
2019 Supervisor 56 37 3 4 1 0 0 93 5 148
2019 Non-supervisor 43 40 10 5 2 0 0 83 7 442
2018 Supervisor 46 42 7 5 1 0 0 88 5 112
2018 Non-supervisor 35 47 11 5 2 0 0 82 7 362
2017 Supervisor 43 53 1 2 1 0 0 96 2 134
2017 Non-supervisor 39 44 7 6 4 0 0 83 10 406
2014 Supervisor 53 40 3 3 1 0 0 93 5 150
2014 Non-supervisor 32 46 10 9 2 0 0 78 11 438

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 42 7 7 4 0 0 82 11 128
2020 Non-supervisor 35 40 12 9 3 0 0 75 12 378
2019 Supervisor 45 40 6 5 5 0 0 85 9 149
2019 Non-supervisor 36 42 9 9 3 0 0 78 13 443
2018 Supervisor 45 31 10 7 7 0 0 75 15 112
2018 Non-supervisor 35 37 12 8 7 0 0 72 15 365
2017 Supervisor 31 41 15 9 3 0 1 73 12 134
2017 Non-supervisor 34 38 12 12 5 0 0 71 17 405
2014 Supervisor 36 34 15 10 5 0 0 70 15 150
2014 Non-supervisor 25 41 16 12 5 0 1 67 17 438

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 46 7 5 2 0 0 86 7 127
2020 Non-supervisor 37 42 9 9 2 0 0 79 12 374
2019 Supervisor 46 43 4 5 3 0 0 89 7 149
2019 Non-supervisor 35 45 10 8 2 0 0 80 10 441
2018 Supervisor 34 49 9 6 2 0 0 83 7 110
2018 Non-supervisor 29 47 10 9 5 0 0 76 14 367
2017 Supervisor 33 52 8 6 2 0 0 84 8 134
2017 Non-supervisor 35 42 9 10 3 0 0 78 13 406

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 30 5 3 1 0 0 91 4 126
2020 Non-supervisor 48 40 6 5 1 0 0 88 6 379
2019 Supervisor 66 29 3 1 1 0 0 95 2 149
2019 Non-supervisor 52 34 9 3 2 0 0 86 4 442
2018 Supervisor 63 36 1 0 0 0 0 99 0 111
2018 Non-supervisor 49 41 5 2 2 0 0 91 4 368
2017 Supervisor 56 38 4 2 0 0 0 93 2 134
2017 Non-supervisor 44 39 8 5 3 0 0 84 8 406
2014 Supervisor 59 35 5 0 2 0 0 93 2 150
2014 Non-supervisor 44 41 10 4 1 0 1 86 4 438

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 36 7 7 2 0 0 84 9 126
2020 Non-supervisor 36 41 11 8 3 0 0 77 12 377
2019 Supervisor 53 33 4 5 5 0 0 86 9 149
2019 Non-supervisor 41 39 10 6 3 0 0 80 10 442
2018 Supervisor 47 37 6 6 5 0 0 84 10 110
2018 Non-supervisor 40 34 13 7 6 0 0 74 13 366
2017 Supervisor 36 45 8 8 3 0 0 81 11 133
2017 Non-supervisor 36 39 11 7 7 0 0 74 15 404

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 31 5 2 0 0 0 92 2 126
2020 Non-supervisor 48 38 9 4 1 0 0 86 5 375
2019 Supervisor 67 29 1 1 2 0 0 96 3 149
2019 Non-supervisor 51 34 11 3 1 0 0 85 4 442
2018 Supervisor 57 39 3 1 0 0 0 96 1 110
2018 Non-supervisor 49 36 11 2 1 0 0 85 4 367
2017 Supervisor 57 35 5 2 0 0 1 93 2 133
2017 Non-supervisor 51 36 7 5 1 0 0 88 6 405
2014 Supervisor 78 17 3 2 0 0 0 95 2 150
2014 Non-supervisor 53 34 11 2 0 0 0 87 3 436

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 35 10 5 0 0 0 85 5 128
2020 Non-supervisor 33 41 14 9 1 0 0 75 10 373
2019 Supervisor 58 35 2 2 3 0 0 93 5 148
2019 Non-supervisor 36 42 12 7 2 0 1 79 9 440
2018 Supervisor 49 42 7 2 0 0 0 91 2 111
2018 Non-supervisor 32 44 11 9 3 0 0 76 12 369
2017 Supervisor 51 40 4 2 3 0 0 91 5 133
2017 Non-supervisor 37 39 12 9 3 0 0 76 13 406
2014 Supervisor 48 41 3 5 2 0 0 89 7 150
2014 Non-supervisor 28 47 11 12 2 1 0 75 14 438

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 29 9 10 1 0 0 81 11 128
2020 Non-supervisor 35 41 13 7 4 0 1 76 11 379
2019 Supervisor 45 41 7 3 3 0 0 86 7 148
2019 Non-supervisor 38 36 13 9 2 1 0 75 12 442
2018 Supervisor 43 36 13 6 2 0 0 79 7 110
2018 Non-supervisor 34 38 13 8 6 0 1 72 14 368
2017 Supervisor 42 41 9 6 2 0 0 83 8 134
2017 Non-supervisor 37 35 12 10 4 0 1 73 14 406
2014 Supervisor 40 40 9 7 4 0 0 80 11 150
2014 Non-supervisor 33 39 15 10 2 0 1 73 12 438

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 39 7 11 0 0 1 82 11 130
2020 Non-supervisor 36 45 11 5 2 1 1 83 6 372
2019 Supervisor 46 41 5 4 3 0 1 88 7 147
2019 Non-supervisor 39 42 10 4 2 1 2 84 6 436
2018 Supervisor 39 41 13 5 1 0 1 81 6 111
2018 Non-supervisor 35 41 12 7 4 1 1 76 12 368
2017 Supervisor 40 42 6 8 1 0 3 85 9 134
2017 Non-supervisor 38 42 10 8 3 0 0 80 10 406
2014 Supervisor 45 33 10 8 3 0 1 79 11 150
2014 Non-supervisor 36 41 12 7 1 1 2 79 8 437

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 49 39 7 4 1 0 0 88 5 130
2020 Non-supervisor 45 37 11 5 2 0 0 82 7 378
2019 Supervisor 59 29 8 3 1 0 0 88 4 148
2019 Non-supervisor 46 41 7 3 2 0 0 87 5 443
2018 Supervisor 53 39 6 2 0 0 0 92 2 110
2018 Non-supervisor 44 40 10 4 2 0 0 84 6 368
2017 Supervisor 47 44 4 3 1 0 1 92 4 134
2017 Non-supervisor 45 39 8 4 3 0 0 85 7 405
2014 Supervisor 55 35 8 1 0 0 0 91 1 149
2014 Non-supervisor 41 41 10 5 3 0 0 82 8 437

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 11 19 25 27 18 0 0 30 45 129
2020 Non-supervisor 27 35 23 13 2 0 0 62 15 378
2019 Supervisor 15 36 24 18 7 0 0 51 25 147
2019 Non-supervisor 31 43 19 6 1 0 0 74 7 441
2018 Supervisor 15 28 28 19 11 0 0 43 30 113
2018 Non-supervisor 31 39 20 7 3 0 0 70 10 368
2017 Supervisor 15 31 27 12 14 0 0 46 27 135
2017 Non-supervisor 28 44 18 8 2 0 0 72 10 405
2014 Supervisor 19 25 23 17 15 0 1 44 32 150
2014 Non-supervisor 31 41 19 5 4 0 0 72 9 438

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 24 43 18 4 0 0 21 35 130
2020 Non-supervisor 5 23 40 22 9 1 0 31 28 379
2019 Supervisor 1 25 45 22 7 0 1 29 26 148
2019 Non-supervisor 7 18 41 23 9 0 1 33 26 442
2018 Supervisor 7 23 50 14 5 0 0 20 30 112
2018 Non-supervisor 8 22 40 22 6 1 2 28 31 368
2017 Supervisor 4 26 49 13 7 0 0 21 30 135
2017 Non-supervisor 6 21 39 20 10 1 2 31 28 404
2014 Supervisor 6 19 51 16 8 0 1 24 25 150
2014 Non-supervisor 4 19 43 23 8 1 0 32 24 437

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 3 8 29 43 17 0 0 61 10 130
2020 Non-supervisor 2 8 21 40 25 2 1 67 11 379
2019 Supervisor 1 5 22 40 31 0 1 71 7 149
2019 Non-supervisor 1 5 24 37 29 2 2 68 7 439
2018 Supervisor 2 8 26 41 22 0 0 63 11 112
2018 Non-supervisor 4 11 20 39 22 2 2 63 16 366
2017 Supervisor 3 8 24 37 27 0 1 65 11 134
2017 Non-supervisor 5 11 21 32 27 1 3 62 16 403
2014 Supervisor 1 9 26 44 20 0 1 65 9 150
2014 Non-supervisor 2 12 19 39 22 2 3 65 15 435

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 4 12 34 39 10 0 0 49 17 130
2020 Non-supervisor 8 16 34 27 13 1 1 41 24 378
2019 Supervisor 1 13 32 41 11 1 1 53 14 149
2019 Non-supervisor 7 14 39 24 13 1 2 39 21 442
2018 Supervisor 7 10 44 25 14 0 0 39 17 112
2018 Non-supervisor 8 19 32 26 11 2 2 38 28 368
2017 Supervisor 6 15 40 25 13 0 0 39 22 135
2017 Non-supervisor 9 18 35 21 15 1 2 37 27 401
2014 Supervisor 7 22 37 25 9 0 0 33 29 150
2014 Non-supervisor 12 23 33 20 8 2 2 29 37 437

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 25 43 16 4 0 0 20 37 128
2020 Non-supervisor 5 19 38 23 12 1 1 36 25 376
2019 Supervisor 5 21 47 22 5 0 1 27 26 149
2019 Non-supervisor 5 18 39 24 13 1 1 37 23 436
2018 Supervisor 6 21 46 21 5 0 0 27 27 111
2018 Non-supervisor 5 17 38 27 10 1 2 38 23 367
2017 Supervisor 7 16 47 23 7 0 0 30 23 135
2017 Non-supervisor 8 18 32 28 12 0 1 41 27 403
2014 Supervisor 5 27 45 17 6 0 0 23 33 150
2014 Non-supervisor 5 19 38 23 12 2 2 37 24 438

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 25 38 17 5 0 0 23 39 129
2020 Non-supervisor 7 15 28 31 14 2 3 47 23 378
2019 Supervisor 9 20 37 25 9 0 1 34 29 149
2019 Non-supervisor 6 12 27 30 19 2 3 52 19 442
2018 Supervisor 7 26 34 20 11 1 0 31 34 111
2018 Non-supervisor 8 17 28 29 13 2 3 44 27 366
2017 Supervisor 12 24 32 21 12 0 0 33 35 135
2017 Non-supervisor 8 19 28 25 16 1 3 42 29 403
2014 Supervisor 17 22 39 14 8 0 0 22 39 150
2014 Non-supervisor 6 18 31 26 13 2 4 41 26 437

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 6 6 32 38 18 1 0 55 13 130
2020 Non-supervisor 5 10 20 38 22 3 2 63 16 379
2019 Supervisor 6 9 35 34 14 0 2 49 15 147
2019 Non-supervisor 4 11 24 33 22 4 3 58 15 440
2018 Supervisor 6 20 29 30 15 0 0 45 26 111
2018 Non-supervisor 6 14 29 30 15 3 3 48 21 364
2017 Supervisor 6 16 36 30 12 0 1 42 22 135
2017 Non-supervisor 9 16 24 25 20 3 3 48 26 402
2014 Supervisor 4 9 30 42 15 0 1 57 13 149
2014 Non-supervisor 4 12 26 33 18 3 4 55 17 437

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 4 15 35 36 9 0 0 45 20 130
2020 Non-supervisor 7 15 29 31 16 2 1 48 22 376
2019 Supervisor 4 14 35 36 9 0 1 46 18 148
2019 Non-supervisor 5 14 33 30 15 1 2 46 20 438
2018 Supervisor 6 18 45 23 8 0 0 32 23 111
2018 Non-supervisor 6 14 38 26 12 2 2 39 21 368
2017 Supervisor 5 19 36 29 10 0 0 40 24 135
2017 Non-supervisor 8 15 30 30 13 1 4 45 24 403
2014 Supervisor 5 20 38 30 8 0 0 38 25 150
2014 Non-supervisor 6 17 33 24 11 5 4 39 25 435

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 5 16 44 23 11 0 0 35 22 130
2020 Non-supervisor 6 17 33 31 12 0 0 43 23 378
2019 Supervisor 3 17 46 27 6 1 0 34 20 149
2019 Non-supervisor 4 14 35 31 14 0 2 46 18 442
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 40 12 5 1 5 6 80 6 130
2020 Non-supervisor 31 28 13 6 3 10 9 72 12 379
2019 Supervisor 48 33 7 1 3 1 7 88 5 148
2019 Non-supervisor 41 25 9 5 3 8 8 80 9 441
2018 Supervisor 34 40 6 13 1 1 5 78 15 108
2018 Non-supervisor 28 26 14 8 5 12 6 66 17 369
2017 Supervisor 29 44 10 6 1 2 6 80 9 135
2017 Non-supervisor 34 24 13 9 5 8 8 69 16 406
2014 Supervisor 45 33 8 7 3 1 5 82 10 150
2014 Non-supervisor 33 28 13 5 3 8 10 74 10 438

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 63 28 5 2 1 0 0 91 3 129
2020 Non-supervisor 53 27 7 6 5 2 0 82 12 379
2019 Supervisor 70 22 1 4 3 0 0 93 7 148
2019 Non-supervisor 56 30 6 5 2 1 0 87 7 441
2018 Supervisor 60 23 8 7 2 0 0 83 8 110
2018 Non-supervisor 51 28 8 7 6 1 0 79 13 368
2017 Supervisor 53 35 6 3 3 0 0 88 6 135
2017 Non-supervisor 51 25 10 9 5 1 0 77 13 406
2014 Supervisor 63 22 7 5 3 0 0 85 8 150
2014 Non-supervisor 46 34 7 9 4 0 0 80 13 438

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 77 17 1 4 1 0 0 95 5 130
2020 Non-supervisor 69 22 5 3 1 0 0 91 4 378
2019 Supervisor 72 23 2 2 1 0 0 95 3 149
2019 Non-supervisor 69 21 6 4 1 0 0 90 4 441
2018 Supervisor 68 27 2 1 2 0 0 95 3 108
2018 Non-supervisor 64 24 5 4 3 1 0 89 6 369
2017 Supervisor 62 33 1 3 1 0 0 95 5 134
2017 Non-supervisor 61 26 3 6 3 0 0 88 9 406
2014 Supervisor 64 30 5 1 0 0 0 94 1 150
2014 Non-supervisor 64 29 4 3 0 0 0 93 3 437

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 65 28 3 3 1 0 0 93 4 129
2020 Non-supervisor 55 31 8 4 1 1 1 87 5 377
2019 Supervisor 70 23 2 3 1 0 0 93 5 148
2019 Non-supervisor 54 34 7 3 1 1 0 89 4 443
2018 Supervisor 63 30 5 1 2 0 0 93 3 110
2018 Non-supervisor 50 34 9 4 2 0 1 84 6 369

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 67 17 4 3 3 2 3 89 7 130
2020 Non-supervisor 45 21 11 3 4 11 4 79 8 379
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 72 21 5 1 0 1 0 94 1 130
2020 Non-supervisor 54 28 9 4 1 1 3 86 4 378
2019 Supervisor 71 23 3 1 1 0 1 95 1 147
2019 Non-supervisor 56 25 9 4 1 1 4 86 5 442

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 35 16 6 2 1 0 76 8 128
2020 Non-supervisor 48 31 8 9 4 1 0 79 13 378
2019 Supervisor 46 36 8 5 4 0 1 83 9 149
2019 Non-supervisor 46 32 12 7 2 0 1 79 9 441
2018 Supervisor 35 40 11 12 3 0 0 75 15 113
2018 Non-supervisor 43 34 8 9 4 1 0 78 13 363
2017 Supervisor 28 48 9 11 4 0 1 76 15 135
2017 Non-supervisor 44 36 7 9 3 1 0 81 12 405
2014 Supervisor 35 36 14 9 5 1 0 71 14 150
2014 Non-supervisor 38 40 12 6 3 1 1 79 9 438

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 28 12 6 2 1 0 79 9 130
2020 Non-supervisor 54 25 9 5 4 2 0 81 10 378

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 28 7 7 0 1 0 85 7 130
2020 Non-supervisor 51 34 7 4 3 1 1 86 7 377
2019 Supervisor 60 32 4 2 2 1 0 92 4 148
2019 Non-supervisor 54 31 8 4 1 1 1 87 5 439
2018 Supervisor 56 30 8 5 1 0 0 86 5 111
2018 Non-supervisor 49 34 7 6 3 1 0 83 9 362
2017 Supervisor 54 36 5 4 1 0 0 90 6 135
2017 Non-supervisor 49 34 7 5 3 0 1 84 9 406
2014 Supervisor 50 33 6 10 1 0 0 83 11 150
2014 Non-supervisor 43 36 12 6 2 1 0 81 8 438

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 34 66 129
2020 Non-supervisor 38 62 379

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 29 7 3 0 1 5 89 3 130
2020 Non-supervisor 55 18 4 3 1 9 9 90 5 377

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 26 8 5 1 0 0 86 5 130
2020 Non-supervisor 55 28 7 7 3 0 1 84 9 379
2019 Supervisor 64 26 5 3 3 0 0 89 5 148
2019 Non-supervisor 59 26 7 5 2 0 0 86 7 442
2018 Supervisor 51 25 14 5 5 0 0 76 10 113
2018 Non-supervisor 52 29 10 4 5 0 0 81 9 363
2017 Supervisor 48 38 8 5 1 0 0 86 6 134
2017 Non-supervisor 57 28 6 6 3 0 0 85 9 404
2014 Supervisor 49 31 12 5 3 1 0 81 7 149
2014 Non-supervisor 50 34 7 7 1 1 0 84 8 437
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 67 21 9 3 0 0 0 88 3 129
2020 Non-supervisor 52 26 9 3 2 9 1 85 5 378
2019 Supervisor 62 29 5 3 0 2 0 93 3 149
2019 Non-supervisor 52 28 9 3 1 7 0 87 4 442
2018 Supervisor 58 27 8 3 1 3 0 87 4 112
2018 Non-supervisor 45 28 13 4 3 7 1 79 8 367
2017 Supervisor 50 39 8 1 2 0 0 89 3 135
2017 Non-supervisor 47 33 8 4 2 6 0 85 6 406
2014 Supervisor 63 26 8 1 1 1 0 90 2 150
2014 Non-supervisor 41 33 11 4 2 8 0 82 6 438

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 25 8 2 1 0 0 88 4 129
2020 Non-supervisor 53 30 8 5 2 2 0 85 7 376
2019 Supervisor 60 30 5 3 2 1 0 91 5 148
2019 Non-supervisor 51 34 9 3 1 2 0 87 4 442
2018 Supervisor 58 27 5 9 2 0 0 84 11 113
2018 Non-supervisor 43 35 11 4 5 2 0 80 9 366
2017 Supervisor 49 36 10 3 2 0 0 84 5 135
2017 Non-supervisor 45 36 9 5 2 2 0 83 8 406
2014 Supervisor 58 32 4 6 1 0 0 89 7 149
2014 Non-supervisor 44 37 12 4 3 1 0 82 6 438

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 26 13 6 1 0 0 79 7 128
2020 Non-supervisor 38 39 11 5 3 4 0 80 8 378
2019 Supervisor 51 34 11 3 1 0 0 85 4 148
2019 Non-supervisor 38 41 11 5 1 3 0 81 7 443
2018 Supervisor 36 44 9 9 2 0 0 80 11 112
2018 Non-supervisor 34 34 18 7 4 4 0 70 11 365
2017 Supervisor 36 43 10 8 2 0 0 79 10 135
2017 Non-supervisor 34 40 12 6 3 4 1 78 10 405
2014 Supervisor 44 36 9 10 1 0 0 80 11 150
2014 Non-supervisor 29 40 17 5 3 6 0 73 8 437

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 36 18 8 2 0 0 72 10 129
2020 Non-supervisor 26 39 15 14 3 2 0 67 18 377
2019 Supervisor 31 51 8 6 2 1 0 84 8 148
2019 Non-supervisor 25 44 16 12 2 1 0 69 15 440
2018 Supervisor 25 50 9 13 3 0 0 75 16 113
2018 Non-supervisor 20 38 17 16 7 2 0 59 23 367
2017 Supervisor 30 41 16 12 2 0 0 70 14 135
2017 Non-supervisor 23 40 15 15 5 2 0 65 20 405
2014 Supervisor 29 45 12 11 3 0 0 74 14 150
2014 Non-supervisor 20 38 20 16 3 4 0 60 20 437

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 35 25 13 4 1 0 58 17 129
2020 Non-supervisor 32 29 19 12 3 4 1 64 17 379
2019 Supervisor 32 29 24 11 3 1 0 61 15 149
2019 Non-supervisor 32 28 21 9 4 6 0 64 14 441
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 44 15 9 1 0 0 76 9 130
2020 Non-supervisor 29 45 15 7 2 2 0 75 9 378
2019 Supervisor 38 44 14 3 1 0 0 82 5 149
2019 Non-supervisor 29 47 16 4 2 1 0 78 6 442
2018 Supervisor 37 40 7 15 1 0 0 77 16 113
2018 Non-supervisor 31 42 17 6 3 1 0 73 9 368
2017 Supervisor 30 46 13 11 1 0 0 76 11 134
2017 Non-supervisor 31 45 13 8 1 2 0 78 9 405
2014 Supervisor 38 43 11 7 1 0 0 81 9 150
2014 Non-supervisor 28 44 16 7 2 3 0 74 9 437

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 45 16 13 2 0 0 69 15 128
2020 Non-supervisor 23 45 13 10 5 4 0 70 16 376
2019 Supervisor 21 49 18 7 3 1 1 72 10 148
2019 Non-supervisor 20 41 20 10 3 6 1 65 13 438

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 29 9 5 1 1 1 84 6 129
2020 Non-supervisor 33 37 10 11 4 3 2 73 16 377
2019 Supervisor 52 34 6 4 1 2 1 89 5 148
2019 Non-supervisor 38 39 11 5 2 4 1 81 8 440
2018 Supervisor 60 28 6 4 1 0 1 89 5 113
2018 Non-supervisor 39 39 8 7 3 3 1 81 10 367
2017 Supervisor 53 38 4 2 2 1 0 92 4 133
2017 Non-supervisor 44 34 11 6 3 2 0 80 10 405
2014 Supervisor 65 25 4 5 0 1 0 91 5 150
2014 Non-supervisor 43 34 8 6 3 4 2 82 10 437

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 37 14 5 1 0 0 81 5 130
2020 Non-supervisor 34 37 16 6 3 3 1 74 9 379
2019 Supervisor 44 41 11 1 1 1 1 86 2 148
2019 Non-supervisor 41 38 16 2 1 2 0 80 3 443
2018 Supervisor 45 38 12 3 2 1 0 83 5 113
2018 Non-supervisor 39 38 16 3 2 1 0 78 6 368

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 28 17 7 6 9 4 65 15 130
2020 Non-supervisor 19 20 17 11 10 20 2 51 27 379
2019 Supervisor 23 23 22 7 7 11 8 57 16 149
2019 Non-supervisor 17 22 20 12 7 20 3 50 25 442
2018 Supervisor 24 25 17 6 11 11 5 59 21 112
2018 Non-supervisor 19 23 16 14 11 15 3 51 30 367
2017 Supervisor 12 20 17 11 13 12 15 44 33 134
2017 Non-supervisor 18 20 14 13 15 18 1 47 35 405
2014 Supervisor 20 22 14 11 11 15 8 54 28 150
2014 Non-supervisor 13 19 16 15 15 19 3 42 38 438

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 42 17 6 1 1 0 76 7 129
2020 Non-supervisor 31 38 13 11 5 2 0 71 16 379
2019 Supervisor 29 43 16 7 5 0 0 72 12 148
2019 Non-supervisor 32 37 12 13 3 3 1 71 17 442
2018 Supervisor 30 42 14 10 5 0 0 72 14 111
2018 Non-supervisor 32 36 14 10 6 2 0 69 16 368
2017 Supervisor 39 33 13 10 4 1 0 72 15 133
2017 Non-supervisor 34 35 11 11 4 4 0 72 16 403
2014 Supervisor 36 30 14 14 5 1 0 67 19 150
2014 Non-supervisor 25 38 13 14 6 3 1 66 21 438

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 32 12 11 12 1 2 65 23 129
2020 Non-supervisor 30 32 12 14 8 3 2 65 23 379
2019 Supervisor 31 31 15 9 9 1 4 65 19 149
2019 Non-supervisor 32 29 15 11 9 3 2 64 21 443
2018 Supervisor 37 28 9 14 8 1 3 68 23 113
2018 Non-supervisor 31 27 13 11 12 4 1 61 25 367
2017 Supervisor 31 34 10 13 8 1 3 67 22 135
2017 Non-supervisor 32 29 11 13 12 2 1 63 26 403
2014 Supervisor 33 25 13 13 11 2 2 61 26 150
2014 Non-supervisor 25 29 13 13 16 2 2 56 30 437

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 18 19 12 4 2 2 64 16 130
2020 Non-supervisor 44 22 16 11 4 1 3 69 15 377
2019 Supervisor 37 35 18 7 0 0 3 74 7 149
2019 Non-supervisor 49 24 16 4 3 1 4 76 7 443

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 24 12 4 1 1 4 82 5 130
2020 Non-supervisor 48 24 15 7 4 1 2 73 11 379
2019 Supervisor 67 20 7 1 1 1 3 90 3 149
2019 Non-supervisor 53 25 13 3 1 1 3 82 5 441

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 77 7 5 2 1 2 5 91 3 130
2020 Non-supervisor 80 7 2 2 2 3 4 94 4 378
2019 Supervisor 85 3 3 1 1 3 4 94 2 148
2019 Non-supervisor 79 7 4 2 1 4 4 93 3 439

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 84 2 1 0 0 1 12 99 0 130
2020 Non-supervisor 79 6 4 2 0 1 8 93 2 379
2019 Supervisor 92 1 1 0 0 1 6 99 0 148
2019 Non-supervisor 85 4 1 1 0 1 8 98 1 442

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 44 13 4 0 0 1 83 4 129
2020 Non-supervisor 21 49 17 9 2 2 0 71 11 377
2019 Supervisor 35 48 9 6 2 0 0 83 8 149
2019 Non-supervisor 23 46 19 7 2 4 0 71 9 442
2018 Supervisor 36 39 18 6 1 0 0 75 7 113
2018 Non-supervisor 26 40 20 6 4 4 0 69 11 369
2017 Supervisor 35 48 13 2 2 0 0 83 4 135
2017 Non-supervisor 24 40 18 10 4 5 0 67 14 402

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 43 13 10 2 0 0 76 11 130
2020 Non-supervisor 29 42 12 11 4 1 0 73 16 377
2019 Supervisor 31 54 6 6 3 0 0 85 8 148
2019 Non-supervisor 34 40 14 8 2 1 0 75 11 440
2018 Supervisor 38 44 5 9 2 2 0 83 11 112
2018 Non-supervisor 39 38 12 6 2 3 0 79 8 366
2017 Supervisor 35 46 11 6 1 1 0 81 7 134
2017 Non-supervisor 36 41 10 8 3 2 0 79 11 405
2014 Supervisor 50 33 10 5 1 1 0 84 6 150
2014 Non-supervisor 38 37 12 7 2 4 0 78 9 438

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 44 15 8 0 1 0 77 8 130
2020 Non-supervisor 26 37 17 7 4 7 1 68 13 379
2019 Supervisor 38 47 9 4 2 1 0 85 6 149
2019 Non-supervisor 34 38 13 6 2 6 0 77 9 442
2018 Supervisor 42 41 9 5 2 1 0 84 6 113
2018 Non-supervisor 36 38 14 4 3 5 1 78 7 368
2017 Supervisor 38 45 12 3 1 1 0 83 4 133
2017 Non-supervisor 38 34 13 6 3 5 0 77 10 403
2014 Supervisor 46 32 13 2 1 5 0 83 3 150
2014 Non-supervisor 41 32 11 6 2 9 0 80 8 438

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 39 15 9 0 3 0 76 9 130
2020 Non-supervisor 25 38 17 7 4 8 1 69 13 379

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 59 27 5 4 2 2 0 88 6 129
2020 Non-supervisor 40 31 10 6 4 7 1 77 11 377

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 30 5 1 0 0 0 94 1 129
2020 Non-supervisor 60 31 4 3 2 0 0 91 5 377
2019 Supervisor 67 26 3 3 1 0 0 94 4 148
2019 Non-supervisor 59 32 6 3 1 0 0 91 3 440
2018 Supervisor 62 29 5 2 1 0 0 92 3 112
2018 Non-supervisor 59 30 5 4 2 0 0 89 5 364
2017 Supervisor 55 37 4 3 1 0 0 92 4 134
2017 Non-supervisor 55 33 7 4 2 0 0 88 5 404
2014 Supervisor 62 30 5 2 1 0 0 92 3 150
2014 Non-supervisor 53 35 8 3 1 0 0 88 4 438

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 27 10 2 1 0 0 87 3 128
2020 Non-supervisor 54 32 8 3 2 1 0 86 6 378
2019 Supervisor 63 31 4 1 1 0 0 93 3 148
2019 Non-supervisor 55 31 10 3 1 0 0 87 4 439
2018 Supervisor 62 26 8 2 2 0 0 89 4 113
2018 Non-supervisor 50 34 9 4 2 1 0 85 6 366
2017 Supervisor 60 30 7 3 1 0 0 89 4 134
2017 Non-supervisor 51 28 13 4 3 0 0 80 7 404
2014 Supervisor 60 28 8 3 1 0 0 88 4 150
2014 Non-supervisor 44 33 13 8 2 0 0 77 9 438

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 29 8 6 0 0 0 85 6 128
2020 Non-supervisor 53 33 9 3 2 1 0 87 5 374
2019 Supervisor 63 30 3 3 2 0 0 93 5 149
2019 Non-supervisor 52 34 9 4 1 0 0 86 5 441
2018 Supervisor 63 26 6 3 2 0 0 89 5 112
2018 Non-supervisor 48 37 8 5 2 0 0 85 7 367
2017 Supervisor 52 38 6 4 1 0 0 89 5 134
2017 Non-supervisor 49 34 9 5 3 0 0 83 7 405
2014 Supervisor 60 32 5 3 0 0 0 92 3 150
2014 Non-supervisor 43 36 12 6 2 0 0 79 8 438

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 24 14 6 2 1 0 77 9 129
2020 Non-supervisor 44 29 13 7 4 2 0 75 12 379
2019 Supervisor 54 29 9 1 5 1 1 85 6 149
2019 Non-supervisor 46 28 13 7 3 3 0 77 10 443
2018 Supervisor 54 22 11 7 4 1 1 78 11 113
2018 Non-supervisor 43 27 14 7 5 3 1 73 12 367
2017 Supervisor 48 30 12 6 2 1 1 79 9 134
2017 Non-supervisor 43 25 15 9 6 3 0 70 15 403
2014 Supervisor 50 27 12 6 3 2 0 78 10 150
2014 Non-supervisor 37 27 17 9 6 3 0 67 16 438
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Supervisor 29 35 36 129
2020 Non-supervisor 34 34 31 379
2019 Supervisor 36 29 35 147
2019 Non-supervisor 34 32 34 442
2018 Supervisor 35 25 40 113
2018 Non-supervisor 31 35 34 368
2017 Supervisor 37 30 33 135
2017 Non-supervisor 29 35 35 405
2014 Supervisor 32 36 32 150
2014 Non-supervisor 36 34 30 437

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Supervisor 6 30 54 3 2 5 37
2020 Non-supervisor 2 40 42 9 3 5 130
2019 Supervisor 12 32 39 9 0 8 53
2019 Non-supervisor 5 33 47 7 1 6 146
2018 Supervisor 17 33 45 5 0 0 40
2018 Non-supervisor 7 33 35 9 9 7 113
2017 Supervisor 18 34 48 0 0 0 49
2017 Non-supervisor 7 29 49 8 2 5 119
2014 Supervisor 15 37 37 6 9999 4 48
2014 Non-supervisor 5 29 50 12 9999 4 160
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 130
2020 Non-supervisor 6 94 378
2019 Supervisor 8 92 147
2019 Non-supervisor 5 95 441
2018 Supervisor 6 94 113
2018 Non-supervisor 9 91 369

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 0 100 21

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 0 100 21

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 50 50 12
2019 Non-supervisor 56 44 21

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 50 50 12
2019 Non-supervisor 46 54 21

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 40 60 12
2019 Non-supervisor 57 43 21

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 0 100 21

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 42 58 12
2019 Non-supervisor 51 49 21

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 41 59 12
2019 Non-supervisor 42 58 21

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 0 100 21

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 51 49 12
2019 Non-supervisor 44 56 21

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 50 50 12
2019 Non-supervisor 58 42 21

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 12 15 2 1 36 6 67 7 130
2020 Non-supervisor 14 11 10 4 4 49 9 59 18 377
2019 Supervisor 24 13 15 6 2 29 12 62 14 149
2019 Non-supervisor 15 10 13 3 1 44 14 59 11 441
2018 Supervisor 22 24 9 0 5 32 9 77 8 112
2018 Non-supervisor 15 10 14 4 5 43 10 51 20 368
2017 Supervisor 15 23 17 7 1 27 10 60 13 135
2017 Non-supervisor 14 14 14 5 5 38 10 53 19 406
2014 Supervisor 29 12 17 5 3 29 7 63 11 150
2014 Non-supervisor 12 11 14 4 2 45 11 53 14 438

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 36 14 3 1 5 0 80 5 130
2020 Non-supervisor 24 29 17 5 2 21 3 69 9 379
2019 Supervisor 41 31 16 4 2 6 1 77 6 149
2019 Non-supervisor 30 29 17 2 1 19 2 75 3 442
2018 Supervisor 41 36 15 3 2 3 0 80 5 111
2018 Non-supervisor 28 29 17 4 4 17 0 69 10 367
2017 Supervisor 28 40 15 5 2 8 2 75 7 135
2017 Non-supervisor 28 31 13 6 3 17 3 73 11 405
2014 Supervisor 40 23 22 6 1 8 0 69 8 150
2014 Non-supervisor 26 29 16 4 2 20 2 71 8 438
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 130
2020 Non-supervisor 5 95 378
2019 Supervisor 4 96 148
2019 Non-supervisor 5 95 441

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 13 17 5 1 36 6 61 9 130
2020 Non-supervisor 13 11 10 4 3 51 8 59 17 376
2019 Supervisor 24 13 17 1 2 30 13 65 6 149
2019 Non-supervisor 16 9 13 2 2 46 12 60 10 440
2018 Supervisor 26 19 11 0 3 34 8 77 5 113
2018 Non-supervisor 14 13 16 3 2 43 9 57 10 368
2017 Supervisor 16 17 15 4 1 35 13 63 8 134
2017 Non-supervisor 13 13 15 2 2 45 10 59 9 405
2014 Supervisor 23 12 14 3 0 41 7 67 6 150
2014 Non-supervisor 12 10 16 2 2 50 9 53 9 438

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 36 34 18 4 1 6 1 75 5 130
2020 Non-supervisor 22 31 17 5 2 20 3 69 9 378
2019 Supervisor 42 30 16 1 2 7 1 79 4 148
2019 Non-supervisor 32 27 16 2 1 20 2 75 4 441
2018 Supervisor 41 33 15 1 2 7 1 81 3 113
2018 Non-supervisor 28 30 17 3 3 19 1 73 7 367
2017 Supervisor 30 40 13 5 1 9 4 79 7 135
2017 Non-supervisor 28 30 13 4 2 21 3 76 7 405
2014 Supervisor 41 21 21 2 1 14 0 72 3 150
2014 Non-supervisor 28 26 16 2 2 22 2 73 6 438
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 17 11 5 5 0 1 80 9 129
2020 Non-supervisor 52 21 14 6 7 0 1 74 12 379

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 35 16 8 1 0 0 76 8 130
2020 Non-supervisor 47 30 12 5 5 0 0 77 10 376
2019 Supervisor 26 32 25 10 7 0 0 58 17 149
2019 Non-supervisor 28 32 17 9 13 0 1 60 22 442
2018 Supervisor 23 26 33 11 7 0 1 50 18 113
2018 Non-supervisor 24 29 21 13 11 0 1 54 25 366
2017 Supervisor 31 26 28 9 5 1 0 58 14 135
2017 Non-supervisor 27 26 20 11 14 1 1 54 25 405

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 5 12 25 36 21 0 0 17 57 130
2020 Non-supervisor 15 27 29 20 9 0 0 42 29 378
2019 Supervisor 9 27 38 21 5 0 0 36 26 148
2019 Non-supervisor 17 32 32 14 5 0 1 49 19 443
2018 Supervisor 5 18 40 26 11 0 0 24 37 113
2018 Non-supervisor 12 31 34 14 8 0 1 43 22 366
2017 Supervisor 6 21 25 29 18 0 0 27 48 135
2017 Non-supervisor 13 31 33 14 8 0 1 45 22 405

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 6 21 34 24 15 0 0 27 40 129
2020 Non-supervisor 19 32 26 13 7 0 1 52 21 379
2019 Supervisor 13 35 31 16 5 0 0 48 22 146
2019 Non-supervisor 21 36 24 12 6 0 0 58 18 442
2018 Supervisor 10 24 38 19 7 0 1 34 27 111
2018 Non-supervisor 17 34 31 12 5 1 1 51 17 364
2017 Supervisor 11 28 29 21 11 0 1 39 32 135
2017 Non-supervisor 18 37 25 11 7 0 2 56 19 402

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 22 30 22 16 0 0 32 38 129
2020 Non-supervisor 31 29 20 10 9 0 1 60 20 378
2019 Supervisor 18 28 31 15 9 0 0 45 23 149
2019 Non-supervisor 27 35 22 9 6 0 0 63 15 441
2018 Supervisor 12 26 35 18 10 0 0 38 28 112
2018 Non-supervisor 24 29 25 12 7 1 2 55 20 364
2017 Supervisor 13 21 30 25 12 0 0 34 36 135
2017 Non-supervisor 26 26 24 15 7 0 2 53 22 405

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 20 24 25 22 0 0 30 46 130
2020 Non-supervisor 31 28 21 13 6 0 1 60 19 372
2019 Supervisor 25 33 24 12 7 0 0 58 18 149
2019 Non-supervisor 33 37 15 7 4 0 2 73 12 443
2018 Supervisor 14 31 33 15 7 0 0 45 22 112
2018 Non-supervisor 29 35 18 9 4 1 4 68 14 361
2017 Supervisor 14 31 23 17 15 0 0 46 31 135
2017 Non-supervisor 29 31 20 7 5 0 8 65 13 406

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 14 28 28 22 0 0 22 50 129
2020 Non-supervisor 19 28 23 18 12 0 0 47 30 379
2019 Supervisor 15 28 29 21 7 0 0 43 28 148
2019 Non-supervisor 23 37 22 10 8 0 1 60 17 442
2018 Supervisor 12 29 33 17 10 0 0 41 26 112
2018 Non-supervisor 25 32 26 8 8 0 1 58 16 363
2017 Supervisor 14 24 38 13 12 0 0 38 24 134
2017 Non-supervisor 27 27 25 12 9 0 1 54 20 405

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 18 19 20 16 0 5 42 38 130
2020 Non-supervisor 36 16 19 12 9 0 9 57 23 376

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 36 22 7 5 0 1 66 12 129
2020 Non-supervisor 30 37 21 8 2 1 1 69 10 377
2019 Supervisor 30 49 12 6 3 0 0 79 9 149
2019 Non-supervisor 32 36 20 7 2 1 2 70 9 440
2018 Supervisor 31 39 19 8 3 0 0 70 11 110
2018 Non-supervisor 24 37 24 8 4 1 1 63 13 368
2017 Supervisor 30 42 18 7 3 0 0 72 10 134
2017 Non-supervisor 30 38 18 8 4 0 1 69 13 405

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 16 34 28 14 8 0 0 50 22 129
2020 Non-supervisor 24 36 26 9 3 1 1 61 13 376
2019 Supervisor 19 45 29 4 2 0 0 65 6 149
2019 Non-supervisor 22 41 23 8 3 0 2 65 11 441
2018 Supervisor 15 39 28 14 4 0 0 55 17 110
2018 Non-supervisor 18 42 22 12 4 1 1 61 16 365
2017 Supervisor 20 34 30 13 3 0 0 55 16 134
2017 Non-supervisor 28 35 23 10 4 0 1 63 14 404

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 36 22 9 2 0 1 67 12 129
2020 Non-supervisor 31 31 24 9 5 0 1 63 14 377
2019 Supervisor 36 35 22 5 3 0 0 71 7 149
2019 Non-supervisor 27 39 20 9 3 1 1 67 12 441
2018 Supervisor 23 39 21 12 5 0 1 63 17 111
2018 Non-supervisor 24 33 26 11 6 1 1 58 17 368
2017 Supervisor 24 39 23 12 3 0 0 62 15 134
2017 Non-supervisor 30 35 21 8 6 0 1 65 14 405

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 32 11 8 2 0 1 79 10 130
2020 Non-supervisor 46 30 13 6 3 0 1 77 10 375
2019 Supervisor 57 21 15 3 3 0 0 78 7 148
2019 Non-supervisor 48 28 13 6 3 1 0 78 9 439

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 28 33 9 3 0 1 55 12 130
2020 Non-supervisor 22 25 28 14 8 0 1 48 23 377

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 30 26 12 6 0 0 55 18 130
2020 Non-supervisor 31 35 19 11 3 0 1 67 14 378
2019 Supervisor 36 37 22 3 3 0 0 72 6 149
2019 Non-supervisor 36 35 18 7 2 1 0 72 9 441
2018 Supervisor 25 38 26 7 5 0 0 63 12 111
2018 Non-supervisor 27 36 23 9 2 1 2 65 12 366
2017 Supervisor 26 36 25 9 3 0 1 62 12 134
2017 Non-supervisor 36 34 19 6 3 0 1 72 9 401

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 26 24 3 1 0 0 72 4 128
2020 Non-supervisor 45 32 13 7 3 0 1 77 10 374
2019 Supervisor 81 16 3 0 1 0 0 97 1 149
2019 Non-supervisor 63 20 10 3 2 0 2 85 5 442
2018 Supervisor 74 21 2 1 2 0 0 95 3 111
2018 Non-supervisor 53 27 9 4 4 1 2 82 8 367
2017 Supervisor 75 16 6 3 0 0 0 92 3 135
2017 Non-supervisor 61 22 10 3 2 0 1 84 6 405

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 39 24 8 1 0 0 67 9 130
2020 Non-supervisor 31 36 22 8 3 0 0 67 11 373

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 81 9 1 0 0 1 7 98 0 130
2020 Non-supervisor 74 15 4 1 1 1 5 94 2 376
2019 Supervisor 91 3 1 0 0 0 4 99 0 148
2019 Non-supervisor 80 9 3 0 0 1 6 96 0 440
2018 Supervisor 86 11 0 0 0 1 3 100 0 111
2018 Non-supervisor 71 16 3 2 2 1 5 93 4 367

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 87 5 4 0 0 1 2 96 0 129
2020 Non-supervisor 83 6 3 2 3 1 3 93 5 372
2019 Supervisor 84 7 3 3 1 1 0 93 4 148
2019 Non-supervisor 84 6 3 2 1 0 4 93 3 441
2018 Supervisor 81 14 3 0 2 0 0 95 2 112
2018 Non-supervisor 76 11 4 3 2 1 3 91 5 366
2017 Supervisor 83 11 4 1 0 0 1 95 1 135
2017 Non-supervisor 79 9 5 2 2 0 2 90 5 405

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 78 13 7 1 0 0 2 92 1 128
2020 Non-supervisor 75 17 4 1 1 1 2 94 2 370
2019 Supervisor 75 16 6 2 1 0 0 91 3 146
2019 Non-supervisor 68 20 7 2 1 0 1 89 4 440
2018 Supervisor 62 27 8 2 1 0 0 89 3 111
2018 Non-supervisor 64 22 9 3 1 0 1 87 4 365
2017 Supervisor 63 24 10 3 0 0 0 87 3 134
2017 Non-supervisor 64 20 10 3 2 0 2 86 4 404

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 75 14 5 5 0 0 1 90 5 129
2020 Non-supervisor 69 16 6 4 3 1 1 86 8 375
2019 Supervisor 70 18 5 3 3 0 0 89 7 148
2019 Non-supervisor 69 16 9 3 2 0 1 87 5 439
2018 Supervisor 53 22 14 6 5 0 0 75 11 112
2018 Non-supervisor 60 20 11 5 5 0 1 80 9 365
2017 Supervisor 66 20 10 3 1 0 0 87 4 134
2017 Non-supervisor 66 14 9 5 4 0 2 82 9 404

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 33 10 2 1 0 0 88 2 130
2020 Non-supervisor 68 3 0 1 0 1 28 99 1 377
2019 Supervisor 55 33 8 4 0 0 0 88 4 148
2019 Non-supervisor 62 4 2 0 1 0 31 97 1 438
2018 Supervisor 47 28 19 4 2 0 0 75 6 112
2018 Non-supervisor 57 6 2 0 0 0 35 97 0 361
2017 Supervisor 48 33 16 3 0 0 0 81 3 135
2017 Non-supervisor 63 2 2 0 0 0 32 97 1 404

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 63 27 5 3 0 1 1 92 3 130
2020 Non-supervisor 74 15 4 3 0 1 4 93 3 378
2019 Supervisor 72 19 8 1 0 0 0 90 1 146
2019 Non-supervisor 69 17 8 2 1 1 3 89 3 442
2018 Supervisor 63 28 7 1 0 0 0 92 1 110
2018 Non-supervisor 65 21 6 2 1 0 5 91 3 364
2017 Supervisor 64 29 5 1 0 0 1 94 1 135
2017 Non-supervisor 72 15 4 1 1 0 6 94 2 405

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 85 10 2 0 1 1 1 97 1 130
2020 Non-supervisor 80 12 4 1 1 1 2 94 2 378
2019 Supervisor 93 5 0 1 1 0 1 99 1 148
2019 Non-supervisor 83 8 3 2 1 1 2 94 3 442
2018 Supervisor 90 8 1 1 0 0 0 98 1 111
2018 Non-supervisor 80 9 3 1 2 0 4 93 4 365
2017 Supervisor 93 5 0 2 0 0 1 98 2 135
2017 Non-supervisor 80 9 4 1 2 1 4 93 3 405

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 27 12 1 2 0 1 84 3 130
2020 Non-supervisor 42 27 20 7 2 1 1 70 9 379
2019 Supervisor 65 25 9 1 1 0 0 89 2 147
2019 Non-supervisor 50 31 12 4 2 0 2 82 6 442
2018 Supervisor 57 29 12 2 1 0 0 86 3 110
2018 Non-supervisor 50 26 14 4 3 0 2 78 7 365
2017 Supervisor 60 26 13 1 0 0 0 86 1 135
2017 Non-supervisor 54 29 9 3 3 0 2 85 6 405

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 49 14 7 1 0 0 78 8 130
2020 Non-supervisor 31 38 24 5 2 0 0 69 7 379

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 5 21 46 18 11 0 0 25 28 130
2020 Non-supervisor 11 36 35 15 3 0 0 47 18 379
2019 Supervisor 14 37 38 9 2 0 0 51 11 147
2019 Non-supervisor 19 39 31 9 1 0 0 58 10 443
2018 Supervisor 4 28 48 18 1 0 0 33 19 113
2018 Non-supervisor 13 38 33 12 4 0 0 51 15 370
2017 Supervisor 6 25 46 18 4 0 0 31 23 135
2017 Non-supervisor 12 32 39 11 6 0 1 44 16 406

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 29 38 11 5 0 0 15 46 129
2020 Non-supervisor 8 26 42 16 8 0 1 24 34 374
2019 Supervisor 7 20 44 25 5 0 1 30 26 147
2019 Non-supervisor 6 16 41 28 8 0 0 36 22 440
2018 Supervisor 6 20 46 22 5 0 0 27 26 111
2018 Non-supervisor 7 15 44 24 9 0 1 34 22 368
2017 Supervisor 9 22 43 18 7 1 0 25 31 135
2017 Non-supervisor 6 16 38 29 11 0 0 40 22 406

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 45 12 8 0 1 0 81 8 128
2020 Non-supervisor 29 45 13 8 2 2 0 76 11 378
2019 Supervisor 34 48 12 5 0 1 0 83 5 147
2019 Non-supervisor 25 45 15 8 2 4 0 74 10 441
2018 Supervisor 42 44 9 2 1 2 0 87 3 112
2018 Non-supervisor 27 47 15 5 3 4 0 76 8 366
2017 Supervisor 28 56 10 5 1 0 0 84 6 135
2017 Non-supervisor 24 41 18 7 4 5 1 69 12 405

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 37 13 15 2 2 0 69 18 130
2020 Non-supervisor 26 37 16 12 4 5 0 66 17 376

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 29 12 15 4 1 0 69 19 130
2020 Non-supervisor 36 25 13 14 10 2 1 63 24 376

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 31 11 2 1 1 0 86 3 129
2020 Non-supervisor 44 31 13 4 4 4 1 78 8 377

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 37 16 5 3 1 0 76 8 130
2020 Non-supervisor 32 34 14 12 4 3 0 68 17 379
2019 Supervisor 38 41 9 9 1 1 0 80 11 148
2019 Non-supervisor 25 40 19 10 2 4 0 67 13 441
2018 Supervisor 31 43 16 8 2 0 0 74 10 113
2018 Non-supervisor 23 41 18 10 5 3 0 66 15 367
2017 Supervisor 20 46 18 15 1 1 0 66 16 135
2017 Non-supervisor 23 42 16 9 7 2 0 67 17 406

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 43 13 11 1 1 0 75 12 130
2020 Non-supervisor 34 46 9 7 3 1 1 81 10 379

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 25 38 17 13 6 1 0 63 20 130
2020 Non-supervisor 30 37 13 11 7 1 1 68 18 378

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 39 23 5 1 2 1 71 5 130
2020 Non-supervisor 28 42 19 6 1 3 2 73 7 374

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 33 18 1 1 1 1 80 1 130
2020 Non-supervisor 46 33 11 3 1 2 2 84 5 379

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 74 18 3 1 0 3 1 96 1 129
2020 Non-supervisor 64 23 4 1 1 7 1 94 2 379

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 39 9 7 0 5 0 84 7 130
2020 Non-supervisor 35 38 14 8 2 3 0 75 11 376

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 33 6 5 2 1 1 87 6 130
2020 Non-supervisor 47 32 8 8 4 1 0 79 12 376

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 71 19 4 4 0 1 1 92 4 130
2020 Non-supervisor 58 31 5 2 2 1 1 91 4 378

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 22 42 16 16 3 1 0 65 19 130
2019 Supervisor 20 55 10 7 1 4 3 80 9 149

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 100 0 130

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 30 18 25 12 0 1 45 36 130
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 3 97 130
2020 Non-supervisor 5 95 377

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 5 95 130
2020 Non-supervisor 10 90 379
2019 Supervisor 9 91 149
2019 Non-supervisor 12 88 442
2017 Supervisor 8 92 134
2017 Non-supervisor 12 88 406
2014 Supervisor 4 96 150
2014 Non-supervisor 12 88 436

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 100 0 13
2019 Non-supervisor 88 12 52
2017 Supervisor 91 9 11
2017 Non-supervisor 72 28 49
2014 Non-supervisor 70 30 51

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Supervisor 54 46 0 0 0 0 0 100 0 13
2019 Non-supervisor 54 37 2 7 0 0 0 91 7 45
2017 Supervisor 50 20 10 11 9 0 0 70 20 10
2017 Non-supervisor 59 17 5 17 3 0 0 75 19 36
2014 Non-supervisor 50 29 10 5 3 3 0 81 9 36

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 28 8 2 2 2 2 87 5 130
2020 Non-supervisor 43 34 8 5 1 5 3 84 7 378
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 49 15 0 57 43 130
2020 Non-supervisor 21 60 18 0 75 25 379

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 47 53 47
2020 Non-supervisor 36 64 78

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 31 4 21 7 0 2 67 28 47
2020 Non-supervisor 17 16 14 28 23 1 1 33 52 78

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 17 8 37 23 4 2 27 64 47
2020 Non-supervisor 10 12 8 27 40 1 1 23 69 77

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 21 8 6 3 0 6 81 10 130
2020 Non-supervisor 46 22 14 7 4 1 7 74 11 379
2019 Supervisor 53 18 10 4 7 0 7 77 12 145
2019 Non-supervisor 38 18 15 10 9 2 7 62 21 441
2018 Supervisor 51 18 16 6 5 0 4 72 11 109
2018 Non-supervisor 42 18 13 10 7 2 8 67 19 369
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