2020 Public Service Employee Survey Results for Department of Finance Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	48	4	7	1	0	0	88	8	77
2020	Non-visible minority	35	51	2	10	2	0	0	87	11	424

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	76	16	5	2	0	0	0	92	2	77
2020	Non-visible minority	76	14	4	2	1	1	1	92	4	425
2017	Visible minority	75	20	1	0	0	3	0	99	0	90
2017	Non-visible minority	74	18	4	2	1	1	0	93	3	446
2014	Visible minority	78	16	1	3	1	0	1	94	5	84
2014	Non-visible minority	69	20	4	3	1	2	0	91	5	497

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	38	15	10	7	69	17	75
2020	Non-visible minority	30	43	11	13	3	73	16	426
2019	Visible minority	58	33	2	3	3	92	6	98
2019	Non-visible minority	57	32	5	5	1	89	6	484
2017	Visible minority	54	31	5	9	1	85	10	90
2017	Non-visible minority	46	39	5	7	2	86	9	447
2014	Visible minority	37	38	7	13	5	75	18	84
2014	Non-visible minority	42	35	9	9	4	77	14	496

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	45	12	11	3	0	74	14	76
2020	Non-visible minority	30	41	13	12	2	2	73	14	423
2019	Visible minority	38	40	12	5	5	0	78	10	97
2019	Non-visible minority	34	41	11	10	2	1	76	13	479
2018	Visible minority	28	48	11	9	2	1	78	11	83
2018	Non-visible minority	28	48	10	10	3	1	76	14	392
2017	Visible minority	38	33	11	14	4	0	71	18	89
2017	Non-visible minority	35	42	11	9	2	0	78	11	446
2014	Visible minority	26	31	18	22	1	2	59	23	84
2014	Non-visible minority	25	41	18	12	3	1	67	15	496

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	38	13	9	3	0	75	12	77
2020	Non-visible minority	45	39	7	6	1	1	85	7	421
2019	Visible minority	54	34	5	4	2	0	88	6	95
2019	Non-visible minority	59	31	6	2	2	0	90	4	483
2017	Visible minority	49	34	7	9	1	0	83	10	89
2017	Non-visible minority	57	32	6	4	2	0	89	5	444
2014	Visible minority	53	24	16	7	0	0	77	7	85
2014	Non-visible minority	53	33	9	4	1	0	86	5	497

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	42	10	9	5	0	0	75	14	77
2020	Non-visible minority	37	33	13	12	4	0	0	71	16	426
2019	Visible minority	45	39	3	11	2	0	0	84	13	98
2019	Non-visible minority	42	39	7	9	3	0	0	81	12	485
2018	Visible minority	43	43	6	6	2	0	0	85	9	83
2018	Non-visible minority	39	37	11	9	4	1	0	77	12	391
2017	Visible minority	42	33	8	6	10	1	0	76	16	89
2017	Non-visible minority	40	35	10	9	5	0	0	76	14	443
2014	Visible minority	41	28	9	8	10	0	3	71	19	85
2014	Non-visible minority	36	35	13	10	6	0	0	72	15	497

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	42	13	8	5	73	13	76
2020	Non-visible minority	44	40	7	7	1	84	8	426
2019	Visible minority	43	42	7	7	1	85	8	98
2019	Non-visible minority	47	39	8	4	2	86	6	483
2018	Visible minority	40	41	10	4	5	82	9	82
2018	Non-visible minority	37	47	10	5	1	84	6	387
2017	Visible minority	42	43	4	5	5	85	11	90
2017	Non-visible minority	40	47	6	5	2	87	7	447
2014	Visible minority	34	40	11	11	3	74	14	85
2014	Non-visible minority	38	45	8	7	2	83	9	497

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	41	20	7	4	0	70	11	76
2020	Non-visible minority	38	40	10	9	3	0	79	12	425
2019	Visible minority	34	45	8	5	5	2	81	10	98
2019	Non-visible minority	39	41	8	9	3	0	80	12	485
2018	Visible minority	38	27	17	9	9	0	65	18	81
2018	Non-visible minority	37	38	11	7	6	0	75	14	391
2017	Visible minority	27	43	11	12	6	1	70	18	90
2017	Non-visible minority	34	38	13	11	4	0	73	14	446
2014	Visible minority	26	38	21	7	7	2	65	14	85
2014	Non-visible minority	28	40	14	13	4	0	68	17	497

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	47	10	8	4	78	12	75
2020	Non-visible minority	40	42	8	8	2	82	10	421
2019	Visible minority	39	42	11	6	2	81	8	97
2019	Non-visible minority	38	45	8	7	2	83	9	485
2018	Visible minority	30	42	12	11	5	72	16	83
2018	Non-visible minority	30	49	9	8	4	79	11	389
2017	Visible minority	35	43	10	9	3	78	12	90
2017	Non-visible minority	35	45	9	9	2	80	11	447

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	43	12	4	0	0	85	4	77
2020	Non-visible minority	53	36	5	5	1	0	89	6	423
2019	Visible minority	57	35	6	2	0	0	92	2	98
2019	Non-visible minority	55	33	8	2	1	0	88	4	484
2018	Visible minority	50	41	2	2	4	0	92	6	84
2018	Non-visible minority	54	39	5	1	1	0	93	2	391
2017	Visible minority	48	39	8	3	2	0	87	6	90
2017	Non-visible minority	47	39	7	5	2	0	87	6	447
2014	Visible minority	49	44	5	2	0	0	93	2	85
2014	Non-visible minority	48	38	9	3	1	1	87	4	497

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	48	11	11	3	0	0	76	13	77
2020	Non-visible minority	42	38	10	8	2	0	0	80	10	421
2019	Visible minority	38	43	8	7	3	0	1	82	10	98
2019	Non-visible minority	45	37	9	6	3	0	0	82	9	484
2018	Visible minority	41	33	14	2	8	1	0	75	11	84
2018	Non-visible minority	42	36	11	7	4	0	0	78	11	388
2017	Visible minority	31	38	10	11	10	0	0	70	20	90
2017	Non-visible minority	37	41	10	7	5	0	0	78	12	444

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	42	15	1	0	0	84	1	75
2020	Non-visible minority	53	36	7	4	1	0	89	5	421
2019	Visible minority	52	34	11	1	0	2	88	1	98
2019	Non-visible minority	56	33	8	2	1	0	88	4	484
2018	Visible minority	47	34	12	4	4	0	81	7	84
2018	Non-visible minority	52	37	8	2	0	0	90	2	389
2017	Visible minority	48	43	1	7	1	0	91	8	88
2017	Non-visible minority	54	35	7	3	1	0	89	4	447
2014	Visible minority	58	33	7	1	1	0	91	2	85
2014	Non-visible minority	59	29	9	3	0	0	88	3	495

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	43	20	8	0	0	0	72	8	77
2020	Non-visible minority	40	39	12	7	1	0	0	79	9	419
2019	Visible minority	40	38	13	5	1	1	1	80	6	98
2019	Non-visible minority	42	41	9	5	2	0	0	83	8	481
2018	Visible minority	39	35	17	7	2	0	0	74	10	84
2018	Non-visible minority	36	45	9	7	2	0	0	81	9	392
2017	Visible minority	38	36	15	8	4	0	0	73	12	89
2017	Non-visible minority	41	40	9	7	3	0	0	81	10	446
2014	Visible minority	31	43	12	6	5	2	1	77	11	85
2014	Non-visible minority	33	46	9	10	2	0	0	79	12	497

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	41	18	5	3	0	0	74	8	77
2020	Non-visible minority	40	38	11	8	3	0	0	78	11	425
2019	Visible minority	42	34	13	9	2	0	0	76	11	98
2019	Non-visible minority	39	39	11	8	2	0	0	79	10	483
2018	Visible minority	38	27	17	10	8	0	0	65	18	84
2018	Non-visible minority	36	39	13	7	4	0	1	76	11	390
2017	Visible minority	35	34	13	8	9	1	0	70	17	89
2017	Non-visible minority	39	38	11	9	3	0	0	78	12	447
2014	Visible minority	33	37	12	9	7	1	2	72	16	85
2014	Non-visible minority	35	39	14	8	2	0	0	75	10	497

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	45	11	11	1	0	1	76	12	76
2020	Non-visible minority	40	44	9	5	1	0	1	84	6	421
2019	Visible minority	42	43	8	2	2	1	2	88	4	98
2019	Non-visible minority	41	41	9	4	2	1	1	85	6	476
2018	Visible minority	38	37	13	7	4	0	0	76	11	84
2018	Non-visible minority	35	42	12	6	3	1	1	79	9	391
2017	Visible minority	34	44	11	6	4	1	1	79	10	89
2017	Non-visible minority	39	42	9	8	2	0	1	82	10	447
2014	Visible minority	35	36	13	7	6	0	4	73	13	84
2014	Non-visible minority	39	40	11	7	1	1	1	80	8	497

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	36	15	5	1	78	7	77
2020	Non-visible minority	47	38	9	5	1	85	6	426
2019	Visible minority	47	43	5	4	1	90	5	98
2019	Non-visible minority	50	37	8	3	2	87	5	484
2018	Visible minority	47	38	6	4	5	86	8	84
2018	Non-visible minority	46	40	10	3	1	86	4	390
2017	Visible minority	47	38	9	3	3	85	6	89
2017	Non-visible minority	46	42	6	4	2	88	6	446
2014	Visible minority	40	40	13	6	1	80	7	85
2014	Non-visible minority	45	39	9	4	3	84	7	495

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	34	25	7	7	62	14	77
2020	Non-visible minority	22	31	23	17	6	53	23	425
2019	Visible minority	28	47	15	9	1	75	10	97
2019	Non-visible minority	27	39	22	9	3	66	12	482
2018	Visible minority	34	37	18	6	5	71	11	84
2018	Non-visible minority	25	36	22	11	5	62	16	392
2017	Visible minority	28	47	10	10	5	75	15	90
2017	Non-visible minority	24	39	23	9	5	63	14	446
2014	Visible minority	34	39	16	2	8	73	11	85
2014	Non-visible minority	26	36	21	9	7	63	16	497

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	8	22	33	23	10	1	1	35	31	77
2020	Non-visible minority	6	24	42	21	7	0	0	28	30	427
2019	Visible minority	7	19	42	21	8	0	2	30	27	98
2019	Non-visible minority	5	20	42	23	8	0	1	32	26	483
2018	Visible minority	10	17	49	20	3	0	1	24	26	84
2018	Non-visible minority	8	23	41	21	6	1	1	27	31	391
2017	Visible minority	7	22	33	20	12	1	5	33	31	90
2017	Non-visible minority	5	22	44	19	9	0	1	28	28	445
2014	Visible minority	4	18	40	27	10	2	0	37	22	85
2014	Non-visible minority	5	20	46	20	8	0	0	29	25	496

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	1	7	17	41	25	5	4	72	9	77
2020	Non-visible minority	2	8	24	42	23	1	0	65	11	427
2019	Visible minority	1	5	19	43	26	1	4	73	7	98
2019	Non-visible minority	1	6	24	36	30	2	1	68	7	481
2018	Visible minority	5	13	13	42	24	0	2	68	19	84
2018	Non-visible minority	3	9	23	39	22	2	1	63	13	389
2017	Visible minority	2	11	16	34	27	4	6	68	15	88
2017	Non-visible minority	5	10	22	34	28	0	2	63	14	445
2014	Visible minority	4	13	14	39	24	4	2	67	18	84
2014	Non-visible minority	2	11	22	41	21	1	2	64	13	495

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	6	12	32	32	18	0	0	50	18	76
2020	Non-visible minority	8	15	34	30	12	1	1	43	23	427
2019	Visible minority	6	18	27	29	15	1	3	47	25	98
2019	Non-visible minority	5	13	39	29	12	1	1	42	18	484
2018	Visible minority	7	16	34	26	11	3	2	39	24	84
2018	Non-visible minority	8	17	35	26	12	1	2	38	25	391
2017	Visible minority	6	15	35	21	20	0	3	43	21	88
2017	Non-visible minority	8	18	37	22	13	1	1	36	26	444
2014	Visible minority	7	23	32	20	14	2	2	35	32	85
2014	Non-visible minority	11	23	34	21	7	2	1	30	36	496

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	9	12	38	23	15	0	3	38	22	76
2020	Non-visible minority	6	22	40	21	10	0	0	31	29	423
2019	Visible minority	7	16	38	24	12	0	3	37	24	95
2019	Non-visible minority	4	20	42	23	11	1	0	34	24	481
2018	Visible minority	5	19	36	30	11	0	0	41	23	83
2018	Non-visible minority	5	18	41	25	9	1	1	34	23	389
2017	Visible minority	7	21	20	29	22	0	0	52	28	88
2017	Non-visible minority	8	17	39	27	9	0	1	36	25	446
2014	Visible minority	4	16	32	23	22	1	2	46	20	85
2014	Non-visible minority	5	22	41	21	9	1	1	31	27	497

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	7	16	33	30	10	1	3	42	24	77
2020	Non-visible minority	9	18	31	27	12	2	2	41	27	425
2019	Visible minority	5	16	30	29	13	3	4	44	23	98
2019	Non-visible minority	7	13	30	29	17	2	2	48	21	484
2018	Visible minority	12	13	26	28	19	1	0	48	26	84
2018	Non-visible minority	7	21	30	26	11	2	3	39	29	388
2017	Visible minority	11	17	17	28	22	0	6	53	29	87
2017	Non-visible minority	9	21	31	23	13	1	2	37	31	447
2014	Visible minority	11	18	26	23	17	1	5	42	30	85
2014	Non-visible minority	9	20	34	22	11	1	2	34	30	496

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	6	13	13	44	19	3	1	66	20	77
2020	Non-visible minority	5	8	25	37	21	2	1	60	14	427
2019	Visible minority	4	16	17	37	20	1	6	61	22	97
2019	Non-visible minority	4	9	29	33	20	3	2	55	14	481
2018	Visible minority	11	15	21	24	24	1	3	51	27	82
2018	Non-visible minority	5	15	30	32	13	3	2	47	21	388
2017	Visible minority	9	22	15	22	24	2	4	50	34	87
2017	Non-visible minority	7	14	29	27	17	3	3	46	23	446
2014	Visible minority	5	12	23	34	18	4	5	57	18	84
2014	Non-visible minority	4	11	28	35	17	2	2	55	16	496

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	4	14	29	33	16	1	3	51	19	77
2020	Non-visible minority	7	15	31	32	14	1	0	47	22	424
2019	Visible minority	7	17	26	33	14	0	3	48	25	97
2019	Non-visible minority	5	13	35	31	13	1	1	46	19	480
2018	Visible minority	5	13	37	27	13	2	2	42	19	83
2018	Non-visible minority	6	15	40	26	10	1	1	37	22	391
2017	Visible minority	8	15	22	30	18	1	5	52	24	89
2017	Non-visible minority	7	16	33	30	11	1	2	42	24	445
2014	Visible minority	5	20	22	30	14	5	5	48	27	85
2014	Non-visible minority	6	17	36	25	9	4	2	36	25	494

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	4	22	34	26	14	0	40	26	77
2020	Non-visible minority	6	16	36	30	12	0	42	22	426
2019	Visible minority	7	12	29	35	15	3	51	20	98
2019	Non-visible minority	3	15	39	29	12	1	42	19	484

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	32	16	11	4	5	8	66	17	77
2020	Non-visible minority	32	31	12	5	2	10	8	77	9	427
2019	Visible minority	40	28	10	5	3	5	8	79	9	96
2019	Non-visible minority	44	28	8	4	2	6	8	83	8	484
2018	Visible minority	28	28	13	7	6	13	6	68	16	84
2018	Non-visible minority	30	30	12	10	4	8	6	70	16	388
2017	Visible minority	28	30	12	10	8	8	3	66	20	90
2017	Non-visible minority	33	30	12	8	3	6	9	74	13	447
2014	Visible minority	39	17	14	8	7	8	6	66	18	85
2014	Non-visible minority	35	31	12	5	2	6	9	77	9	497

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	29	9	9	3	1	79	12	77
2020	Non-visible minority	58	27	6	4	4	1	85	8	426
2019	Visible minority	52	35	4	8	1	0	87	9	98
2019	Non-visible minority	61	27	5	5	2	1	88	6	482
2018	Visible minority	53	29	7	4	7	0	82	11	84
2018	Non-visible minority	53	27	8	7	4	1	80	11	389
2017	Visible minority	41	34	9	8	7	2	76	15	90
2017	Non-visible minority	54	27	8	7	3	0	81	10	447
2014	Visible minority	44	27	7	12	9	1	72	21	85
2014	Non-visible minority	52	31	7	7	3	0	83	10	497

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	63	23	5	8	1	0	86	9	77
2020	Non-visible minority	73	20	4	2	1	0	93	3	426
2019	Visible minority	67	21	7	3	2	0	88	5	97
2019	Non-visible minority	70	21	4	4	0	0	92	4	484
2018	Visible minority	69	24	2	2	2	0	93	5	83
2018	Non-visible minority	64	25	5	3	2	1	90	5	389
2017	Visible minority	53	29	3	11	4	0	82	15	90
2017	Non-visible minority	64	28	3	4	2	0	91	6	446
2014	Visible minority	55	33	5	6	1	0	89	7	85
2014	Non-visible minority	65	29	4	2	0	0	94	2	496

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	34	11	4	0	1	0	85	4	75
2020	Non-visible minority	59	29	6	4	0	1	1	90	4	426
2019	Visible minority	50	36	8	4	1	1	0	87	5	98
2019	Non-visible minority	59	31	6	3	1	1	0	91	3	484
2018	Visible minority	53	31	10	2	3	0	0	85	6	84
2018	Non-visible minority	53	33	8	4	2	0	0	87	5	390

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	25	22	5	11	10	1	57	18	77
2020	Non-visible minority	56	20	6	3	2	8	4	87	6	427

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	28	11	4	1	3	4	83	6	77
2020	Non-visible minority	61	25	8	2	0	1	2	89	3	426
2019	Visible minority	55	29	9	4	0	0	2	87	4	98
2019	Non-visible minority	61	23	8	3	1	1	3	88	4	481

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	35	10	4	7	0	0	80	11	76
2020	Non-visible minority	46	32	10	9	2	1	0	78	11	425
2019	Visible minority	44	40	8	7	1	0	0	84	8	98
2019	Non-visible minority	47	32	11	6	3	0	1	79	9	482
2018	Visible minority	37	40	6	11	5	0	0	78	16	81
2018	Non-visible minority	42	36	9	9	3	1	0	78	13	390
2017	Visible minority	45	37	3	9	3	1	1	84	13	90
2017	Non-visible minority	39	40	8	10	3	0	0	80	13	446
2014	Visible minority	34	35	15	5	7	0	4	72	12	85
2014	Non-visible minority	38	39	12	7	3	1	0	78	10	497

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	26	13	5	8	1	0	73	14	77
2020	Non-visible minority	54	26	9	5	3	2	0	83	8	426

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	33	11	3	3	1	2	84	5	77
2020	Non-visible minority	54	32	6	5	2	1	0	87	7	425
2019	Visible minority	51	37	8	2	1	0	1	89	3	96
2019	Non-visible minority	57	31	6	4	1	1	1	89	5	481
2018	Visible minority	45	41	4	5	5	0	0	86	10	81
2018	Non-visible minority	52	31	8	6	2	0	0	84	8	387
2017	Visible minority	46	33	6	9	6	0	1	79	15	90
2017	Non-visible minority	52	35	6	4	2	0	0	87	6	447
2014	Visible minority	46	30	13	5	5	1	1	78	9	85
2014	Non-visible minority	45	36	10	7	1	1	0	81	9	497

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	37	63	77
2020	Non-visible minority	37	63	426

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	54	22	9	3	0	5	7	86	3	77
2020	Non-visible minority	56	21	4	3	1	7	8	91	4	425

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	22	7	11	3	0	1	80	14	77
2020	Non-visible minority	57	28	7	5	2	0	1	86	7	427
2019	Visible minority	56	35	6	1	3	0	0	90	4	98
2019	Non-visible minority	62	25	6	5	2	0	0	87	7	482
2018	Visible minority	45	33	9	5	9	0	0	77	14	81
2018	Non-visible minority	53	28	11	4	3	0	0	81	8	390
2017	Visible minority	55	25	5	13	2	0	1	80	15	89
2017	Non-visible minority	55	32	7	4	2	0	0	87	6	445
2014	Visible minority	45	37	7	7	2	0	1	84	9	85
2014	Non-visible minority	51	32	9	6	2	1	0	83	8	495

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	24	12	1	4	6	0	81	6	77
2020	Non-visible minority	57	25	8	4	0	6	0	87	4	425
2019	Visible minority	49	29	13	4	2	2	0	80	6	98
2019	Non-visible minority	56	28	7	3	0	6	0	90	3	484
2018	Visible minority	46	29	14	3	4	5	0	78	6	83
2018	Non-visible minority	49	27	11	4	2	6	1	82	7	391
2017	Visible minority	43	32	12	2	4	6	0	81	7	90
2017	Non-visible minority	48	36	7	3	2	4	0	88	5	447
2014	Visible minority	38	32	15	6	3	7	0	75	9	85
2014	Non-visible minority	49	31	10	2	2	6	0	85	4	497

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	55	29	8	3	4	1	85	7	75
2020	Non-visible minority	56	28	9	4	1	1	86	5	425
2019	Visible minority	47	38	8	2	3	1	87	5	98
2019	Non-visible minority	55	32	8	3	1	1	88	4	483
2018	Visible minority	50	34	8	4	4	1	84	7	83
2018	Non-visible minority	47	33	10	5	3	1	81	9	391
2017	Visible minority	44	32	8	8	5	2	78	14	90
2017	Non-visible minority	47	37	9	4	2	1	85	6	447
2014	Visible minority	42	37	9	7	3	2	81	10	84
2014	Non-visible minority	49	35	9	4	2	1	85	6	497

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	40	13	4	3	1	0	80	7	77
2020	Non-visible minority	43	35	11	6	2	3	0	80	8	424
2019	Visible minority	40	40	10	5	3	2	0	81	9	98
2019	Non-visible minority	41	39	11	5	1	3	0	83	6	484
2018	Visible minority	35	37	16	7	2	2	0	74	10	83
2018	Non-visible minority	35	36	16	7	3	3	0	73	10	389
2017	Visible minority	36	29	12	9	7	7	0	70	17	90
2017	Non-visible minority	35	43	12	6	2	2	0	80	8	446
2014	Visible minority	27	38	15	8	4	7	1	71	13	85
2014	Non-visible minority	34	39	15	6	2	4	0	76	8	496

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	38	20	9	4	3	66	14	77
2020	Non-visible minority	30	38	15	13	3	1	69	16	424
2019	Visible minority	30	43	9	14	3	0	73	17	97
2019	Non-visible minority	26	47	15	10	2	1	73	12	481
2018	Visible minority	24	36	16	16	8	0	60	24	83
2018	Non-visible minority	21	42	15	15	5	2	64	20	392
2017	Visible minority	26	28	14	21	9	2	55	31	90
2017	Non-visible minority	24	43	16	12	3	1	69	16	446
2014	Visible minority	30	28	16	19	3	3	60	23	85
2014	Non-visible minority	21	42	18	14	3	2	64	17	496

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	31	19	10	1	3	1	68	12	77
2020	Non-visible minority	29	30	20	13	4	3	1	61	17	426
2019	Visible minority	35	35	16	9	1	4	0	73	11	97
2019	Non-visible minority	32	26	23	10	4	5	0	61	14	484

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	45	13	11	1	0	1	75	12	77
2020	Non-visible minority	30	45	16	7	1	2	0	76	8	426
2019	Visible minority	36	42	14	5	2	1	0	79	7	98
2019	Non-visible minority	31	49	15	3	1	1	0	80	5	484
2018	Visible minority	34	36	14	11	5	0	0	70	16	84
2018	Non-visible minority	33	42	15	7	1	1	0	76	9	392
2017	Visible minority	32	41	9	13	3	2	0	75	16	88
2017	Non-visible minority	30	47	14	8	1	1	0	78	8	447
2014	Visible minority	48	28	12	9	1	2	0	78	10	85
2014	Non-visible minority	28	46	15	7	2	2	0	76	9	496

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	24	39	17	9	7	3	0	66	16	77
2020	Non-visible minority	23	46	13	11	3	3	0	71	15	422
2019	Visible minority	23	42	20	6	5	2	1	67	12	97
2019	Non-visible minority	19	44	20	10	2	5	0	67	13	481

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	34	11	12	5	4	1	70	18	77
2020	Non-visible minority	40	35	9	10	2	2	1	78	12	424
2019	Visible minority	40	40	12	3	3	2	0	82	6	98
2019	Non-visible minority	42	38	10	5	1	3	1	83	7	481
2018	Visible minority	41	36	8	7	4	4	0	80	11	84
2018	Non-visible minority	45	36	8	6	2	2	1	83	9	391
2017	Visible minority	43	35	12	4	5	1	0	79	9	88
2017	Non-visible minority	47	36	9	5	2	1	0	84	7	446
2014	Visible minority	45	31	8	7	3	4	2	80	11	85
2014	Non-visible minority	49	32	7	6	2	3	1	85	8	497

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	36	14	5	5	3	74	11	77
2020	Non-visible minority	38	38	15	5	2	2	77	7	427
2019	Visible minority	43	36	16	2	2	0	80	4	98
2019	Non-visible minority	41	40	14	2	1	2	83	3	483
2018	Visible minority	39	37	13	7	3	0	76	11	84
2018	Non-visible minority	41	38	16	2	2	1	80	4	392

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	16	21	24	4	20	15	0	44	28	77
2020	Non-visible minority	23	23	16	11	7	17	3	57	22	427
2019	Visible minority	18	20	22	10	10	16	3	48	25	97
2019	Non-visible minority	18	22	20	11	5	18	4	52	22	485
2018	Visible minority	22	27	12	11	12	12	4	58	28	82
2018	Non-visible minority	20	24	17	12	10	14	3	53	26	392
2017	Visible minority	16	19	16	13	18	16	1	42	38	88
2017	Non-visible minority	16	21	15	12	13	17	6	48	33	447
2014	Visible minority	13	13	16	14	20	19	5	34	44	85
2014	Non-visible minority	15	21	15	14	13	18	4	46	34	497

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	38	20	7	5	0	0	68	12	76
2020	Non-visible minority	32	40	13	10	3	2	0	74	13	427
2019	Visible minority	38	25	14	13	7	1	1	65	21	98
2019	Non-visible minority	30	41	13	11	2	3	0	73	14	483
2018	Visible minority	34	34	15	8	9	0	0	68	18	84
2018	Non-visible minority	31	39	14	10	5	2	0	71	15	390
2017	Visible minority	41	21	10	16	11	2	0	63	27	89
2017	Non-visible minority	34	38	12	10	3	3	0	74	13	443
2014	Visible minority	26	32	13	15	9	3	2	61	25	85
2014	Non-visible minority	28	36	14	14	5	3	0	66	19	497

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	34	20	8	8	3	1	63	16	77
2020	Non-visible minority	31	32	10	14	9	2	2	66	23	426
2019	Visible minority	39	25	13	9	11	0	2	66	21	98
2019	Non-visible minority	31	31	15	11	7	3	2	65	19	485
2018	Visible minority	32	27	11	14	13	2	0	61	28	84
2018	Non-visible minority	32	28	13	12	10	4	2	64	23	391
2017	Visible minority	30	27	13	14	15	1	0	57	29	89
2017	Non-visible minority	32	31	10	13	10	2	2	65	24	445
2014	Visible minority	20	27	16	11	20	4	2	50	33	84
2014	Non-visible minority	28	28	13	14	13	2	2	58	28	497

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	28	13	10	2	3	1	73	13	77
2020	Non-visible minority	45	20	17	11	4	1	3	67	15	425
2019	Visible minority	52	30	7	2	3	0	6	87	5	98
2019	Non-visible minority	45	26	18	5	2	1	3	73	8	485

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	23	17	7	3	1	1	72	10	77
2020	Non-visible minority	51	24	14	6	3	1	2	77	9	427
2019	Visible minority	57	21	16	2	1	0	3	80	3	97
2019	Non-visible minority	57	24	11	3	1	1	3	85	4	484

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	63	11	7	4	5	11	0	82	10	77
2020	Non-visible minority	83	6	2	2	1	2	4	95	3	426
2019	Visible minority	67	8	9	2	2	8	4	85	5	95
2019	Non-visible minority	84	5	3	1	0	2	4	96	2	483

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	74	2	8	1	1	14	89	2	77
2020	Non-visible minority	82	6	2	1	1	8	96	2	427
2019	Visible minority	84	6	2	0	1	7	98	0	96
2019	Non-visible minority	88	2	1	0	1	7	98	0	485

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	23	44	23	6	3	1	0	67	9	77
2020	Non-visible minority	26	49	14	8	1	1	1	76	9	423
2019	Visible minority	27	47	13	5	3	4	0	78	8	98
2019	Non-visible minority	25	46	17	7	1	3	0	74	8	484
2018	Visible minority	32	30	24	6	5	4	0	64	11	84
2018	Non-visible minority	28	42	18	6	3	2	0	72	9	393
2017	Visible minority	24	33	19	14	7	2	0	59	21	89
2017	Non-visible minority	27	44	16	7	2	4	0	74	9	444

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	26	41	10	14	8	1	68	22	77
2020	Non-visible minority	31	43	12	10	2	1	75	13	424
2019	Visible minority	31	44	11	9	5	0	74	14	96
2019	Non-visible minority	34	45	12	7	2	1	79	9	483
2018	Visible minority	43	27	15	10	5	1	70	15	83
2018	Non-visible minority	39	41	10	6	2	2	82	8	391
2017	Visible minority	29	38	12	12	7	1	68	20	89
2017	Non-visible minority	37	44	9	6	2	2	82	8	446
2014	Visible minority	37	31	15	10	5	2	69	15	85
2014	Non-visible minority	42	37	11	5	2	3	81	7	497

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	21	38	16	13	9	3	0	61	23	77
2020	Non-visible minority	29	39	17	7	2	6	0	73	9	426
2019	Visible minority	36	36	16	6	6	0	0	72	12	98
2019	Non-visible minority	35	42	11	5	1	5	0	82	7	484
2018	Visible minority	38	36	11	8	5	2	0	76	13	84
2018	Non-visible minority	38	39	13	3	2	5	1	81	5	392
2017	Visible minority	41	31	11	9	8	0	0	72	17	89
2017	Non-visible minority	38	38	13	4	1	5	0	80	6	443
2014	Visible minority	38	29	8	10	7	7	0	73	18	85
2014	Non-visible minority	43	32	12	4	1	8	0	82	5	497

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	22	32	17	16	10	2	0	55	27	77
2020	Non-visible minority	29	39	16	6	2	7	1	74	8	426

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	26	27	17	8	15	7	0	57	25	76
2020	Non-visible minority	48	31	7	5	2	5	1	85	7	424

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	35	7	1	4	88	5	77
2020	Non-visible minority	63	30	4	2	1	93	3	423
2019	Visible minority	54	35	7	2	2	89	4	97
2019	Non-visible minority	63	30	4	2	1	92	3	482
2018	Visible minority	54	35	5	3	2	89	6	84
2018	Non-visible minority	61	29	6	3	1	90	4	387
2017	Visible minority	44	37	8	8	3	81	11	89
2017	Non-visible minority	57	34	5	3	1	91	4	445
2014	Visible minority	46	34	11	7	1	80	9	85
2014	Non-visible minority	57	33	7	2	1	90	3	497

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	55	28	9	3	5	0	83	8	76
2020	Non-visible minority	56	31	8	3	1	1	88	4	424
2019	Visible minority	55	35	7	1	2	0	90	3	97
2019	Non-visible minority	58	30	8	3	1	0	88	3	481
2018	Visible minority	55	30	12	0	2	1	86	2	84
2018	Non-visible minority	54	33	8	3	2	0	87	5	390
2017	Visible minority	50	23	18	4	4	0	73	9	89
2017	Non-visible minority	54	30	11	4	2	0	84	5	445
2014	Visible minority	45	29	16	8	1	0	74	10	85
2014	Non-visible minority	48	32	11	6	2	0	81	8	497

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	35	12	3	4	0	81	7	75
2020	Non-visible minority	56	31	8	4	0	1	88	4	421
2019	Visible minority	50	34	9	4	2	0	85	6	97
2019	Non-visible minority	56	32	7	3	1	0	89	4	484
2018	Visible minority	54	33	7	4	2	0	87	6	83
2018	Non-visible minority	52	35	7	4	2	0	87	6	391
2017	Visible minority	44	34	13	4	4	0	78	8	89
2017	Non-visible minority	51	35	7	5	2	0	86	6	446
2014	Visible minority	42	33	15	11	0	0	74	11	85
2014	Non-visible minority	48	36	10	4	2	0	84	6	497

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	26	11	11	7	1	0	71	18	77
2020	Non-visible minority	47	29	14	6	3	2	0	77	9	425
2019	Visible minority	43	36	11	4	5	1	0	79	9	98
2019	Non-visible minority	49	27	13	5	3	2	1	79	9	485
2018	Visible minority	49	27	11	5	8	0	0	76	13	84
2018	Non-visible minority	46	26	14	7	3	3	1	75	11	391
2017	Visible minority	37	29	15	10	5	3	0	69	16	89
2017	Non-visible minority	46	26	14	8	4	2	1	73	13	444
2014	Visible minority	36	25	23	8	6	3	0	62	14	85
2014	Non-visible minority	41	27	15	9	5	3	0	71	14	497

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Visible minority	35	36	29	77
2020	Non-visible minority	33	35	33	425
2019	Visible minority	36	27	37	98
2019	Non-visible minority	34	32	34	482
2018	Visible minority	34	32	34	84
2018	Non-visible minority	31	33	36	392
2017	Visible minority	28	32	40	90
2017	Non-visible minority	32	34	34	446
2014	Visible minority	43	34	23	85
2014	Non-visible minority	34	35	31	496

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Visible minority	0	29	49	8	0	13	27
2020	Non-visible minority	3	40	43	7	3	4	138
2019	Visible minority	3	43	34	8	3	9	35
2019	Non-visible minority	8	31	48	7	1	6	161
2018	Visible minority	7	27	34	14	10	7	29
2018	Non-visible minority	10	36	37	7	6	5	121
2017	Visible minority	4	7	63	13	4	8	25
2017	Non-visible minority	12	34	45	5	1	3	140
2014	Visible minority	3	29	49	13	9999	5	37
2014	Non-visible minority	9	30	47	10	9999	4	169

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	12	88	77
2020	Non-visible minority	4	96	425
2019	Visible minority	6	94	98
2019	Non-visible minority	6	94	481
2018	Visible minority	10	90	83
2018	Non-visible minority	7	93	394

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	15	12	12	1	8	45	7	56	20	76
2020	Non-visible minority	18	11	11	4	2	46	9	64	12	425
2019	Visible minority	16	12	20	3	4	36	8	51	13	97
2019	Non-visible minority	17	11	12	4	1	42	14	63	11	485
2018	Visible minority	16	10	16	1	8	37	11	52	18	84
2018	Non-visible minority	16	14	13	3	4	41	9	60	15	390
2017	Visible minority	14	10	17	6	7	36	10	45	24	90
2017	Non-visible minority	14	18	15	5	4	36	10	58	16	447
2014	Visible minority	21	6	15	7	4	37	10	51	20	85
2014	Non-visible minority	15	12	15	4	2	42	10	57	12	497

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	20	23	21	4	5	25	2	59	13	77
2020	Non-visible minority	30	33	15	4	1	15	2	75	6	426
2019	Visible minority	28	29	20	2	2	18	2	70	5	98
2019	Non-visible minority	34	30	16	2	1	15	2	77	4	485
2018	Visible minority	33	31	17	2	6	9	1	72	9	84
2018	Non-visible minority	31	31	17	4	3	15	0	73	8	389
2017	Visible minority	30	22	16	7	4	20	0	65	15	90
2017	Non-visible minority	27	35	13	5	2	14	3	75	9	446
2014	Visible minority	35	15	21	5	4	20	1	63	10	85
2014	Non-visible minority	29	30	17	5	1	16	2	71	7	497

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	11	89	77
2020	Non-visible minority	4	96	425
2019	Visible minority	11	89	98
2019	Non-visible minority	3	97	483

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	11
2019	Non-visible minority	0	100	17

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	11
2019	Non-visible minority	47	53	17

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	11
2019	Non-visible minority	0	100	17

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	11
2019	Non-visible minority	0	100	17

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	11
2019	Non-visible minority	0	100	17

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	11
2019	Non-visible minority	0	100	17

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	46	54	11
2019	Non-visible minority	64	36	17

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	10	13	16	8	7	42	4	44	27	77
2020	Non-visible minority	17	11	11	4	1	49	8	64	11	423
2019	Visible minority	16	11	21	5	4	33	10	47	16	98
2019	Non-visible minority	19	10	12	1	1	44	12	66	6	483
2018	Visible minority	19	13	16	2	2	38	10	61	9	83
2018	Non-visible minority	17	15	15	2	2	41	8	62	8	393
2017	Visible minority	11	12	18	3	3	41	12	49	13	90
2017	Non-visible minority	14	15	14	3	1	43	10	62	8	445
2014	Visible minority	15	6	15	5	5	45	9	46	20	85
2014	Non-visible minority	15	11	15	2	1	48	8	59	7	497

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	16	27	21	8	7	20	1	55	19	77
2020	Non-visible minority	28	33	16	4	1	16	2	74	6	425
2019	Visible minority	27	26	24	1	4	15	3	65	6	98
2019	Non-visible minority	36	28	15	2	1	17	2	78	4	483
2018	Visible minority	31	29	15	6	4	14	1	71	11	83
2018	Non-visible minority	32	31	16	1	2	16	1	76	4	392
2017	Visible minority	26	27	15	4	4	21	3	70	11	90
2017	Non-visible minority	28	34	12	4	1	18	3	78	6	446
2014	Visible minority	30	15	21	3	6	22	2	60	12	85
2014	Non-visible minority	32	26	17	2	1	20	2	74	4	497

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	27	16	6	6	0	3	71	13	77
2020	Non-visible minority	58	18	12	5	6	0	1	77	11	425

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	30	11	4	4	1	1	81	8	76
2020	Non-visible minority	46	31	14	6	4	0	0	77	10	424
2019	Visible minority	38	32	11	4	13	0	2	71	18	97
2019	Non-visible minority	25	33	21	10	11	0	0	58	21	485
2018	Visible minority	35	21	19	10	14	0	1	57	24	81
2018	Non-visible minority	22	30	25	13	10	0	1	52	23	393
2017	Visible minority	25	26	22	12	9	2	3	55	22	90
2017	Non-visible minority	28	26	22	10	12	1	0	55	22	446

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	22	25	19	19	14	1	47	33	76
2020	Non-visible minority	11	23	30	25	11	0	34	36	426
2019	Visible minority	14	37	30	14	3	1	52	18	97
2019	Non-visible minority	15	30	34	16	5	0	45	21	485
2018	Visible minority	15	33	27	12	11	1	49	24	82
2018	Non-visible minority	9	27	37	18	8	1	37	26	392
2017	Visible minority	9	34	26	19	10	3	44	30	90
2017	Non-visible minority	12	28	32	17	11	1	40	28	446

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	27	18	15	9	0	1	57	24	77
2020	Non-visible minority	14	30	30	17	9	0	0	44	26	425
2019	Visible minority	23	34	21	16	4	0	1	58	21	97
2019	Non-visible minority	18	36	27	13	6	0	0	55	18	482
2018	Visible minority	23	31	26	15	5	0	0	54	20	81
2018	Non-visible minority	14	32	34	14	6	1	1	46	20	389
2017	Visible minority	16	37	23	14	6	1	2	55	21	87
2017	Non-visible minority	16	34	26	13	8	0	1	51	22	446

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	33	13	9	11	0	1	66	21	76
2020	Non-visible minority	24	26	24	13	11	0	0	51	25	425
2019	Visible minority	24	37	23	8	7	0	1	61	15	98
2019	Non-visible minority	25	32	25	11	6	0	0	58	17	483
2018	Visible minority	23	31	20	14	10	1	1	55	24	81
2018	Non-visible minority	21	28	29	14	7	1	1	49	21	390
2017	Visible minority	25	27	20	13	11	1	2	54	24	89
2017	Non-visible minority	22	24	27	18	8	0	1	47	26	447

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	24	15	12	11	0	1	61	23	77
2020	Non-visible minority	24	27	23	16	9	0	0	51	26	419
2019	Visible minority	32	43	13	7	4	0	2	76	11	98
2019	Non-visible minority	31	35	18	9	5	0	1	67	14	485
2018	Visible minority	29	41	11	8	6	0	5	73	14	81
2018	Non-visible minority	25	33	23	11	5	1	2	60	16	387
2017	Visible minority	29	29	16	10	9	0	7	63	20	90
2017	Non-visible minority	24	32	22	9	7	0	5	59	18	447

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	20	28	21	19	12	0	48	31	77
2020	Non-visible minority	16	24	25	21	14	0	39	36	425
2019	Visible minority	26	36	15	13	7	3	63	21	97
2019	Non-visible minority	19	34	27	13	7	0	54	20	484
2018	Visible minority	31	32	23	8	6	1	63	14	81
2018	Non-visible minority	21	31	28	11	9	1	52	20	389
2017	Visible minority	26	27	24	10	10	2	55	21	90
2017	Non-visible minority	23	26	30	13	9	0	49	21	445

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	18	15	12	8	0	7	63	21	77
2020	Non-visible minority	31	16	19	14	11	0	8	51	28	423

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	38	18	10	3	1	1	68	14	76
2020	Non-visible minority	31	37	22	7	2	0	1	69	9	424
2019	Visible minority	34	36	17	7	4	0	2	71	11	98
2019	Non-visible minority	31	40	18	7	2	0	1	73	9	483
2018	Visible minority	23	40	27	4	7	0	0	63	11	84
2018	Non-visible minority	27	37	22	9	3	1	1	65	12	389
2017	Visible minority	26	40	19	5	7	0	2	68	13	90
2017	Non-visible minority	31	39	18	8	3	0	0	71	11	445

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	22	33	24	11	8	0	1	57	19	76
2020	Non-visible minority	22	36	27	10	4	0	0	58	14	423
2019	Visible minority	22	42	21	7	5	0	2	66	12	98
2019	Non-visible minority	21	42	26	6	2	0	2	65	9	484
2018	Visible minority	14	45	23	15	2	0	1	60	17	84
2018	Non-visible minority	19	40	24	12	4	1	1	60	16	386
2017	Visible minority	23	41	17	11	5	0	2	66	17	89
2017	Non-visible minority	26	33	26	11	3	0	1	60	14	445

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	25	20	12	11	0	3	56	23	77
2020	Non-visible minority	31	34	24	8	3	0	1	65	11	423
2019	Visible minority	33	36	14	13	3	0	1	69	16	97
2019	Non-visible minority	29	39	22	7	3	1	0	69	9	485
2018	Visible minority	23	35	21	17	5	0	0	58	22	84
2018	Non-visible minority	25	34	26	9	5	1	1	59	15	390
2017	Visible minority	19	37	21	13	7	0	2	58	21	90
2017	Non-visible minority	30	36	21	8	5	0	0	66	13	445

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	26	14	8	4	1	1	73	12	77
2020	Non-visible minority	46	31	13	6	2	0	1	78	9	422
2019	Visible minority	40	28	18	9	4	0	1	69	14	97
2019	Non-visible minority	53	26	13	5	2	1	0	80	7	481

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	24	16	24	10	0	0	49	35	77
2020	Non-visible minority	23	27	32	11	6	0	1	50	17	424

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	39	15	14	1	0	1	69	16	77
2020	Non-visible minority	30	33	22	11	4	0	0	63	15	425
2019	Visible minority	39	29	18	8	3	0	2	70	11	98
2019	Non-visible minority	35	37	20	6	2	1	0	73	7	484
2018	Visible minority	28	37	23	10	1	0	1	66	11	84
2018	Non-visible minority	26	37	23	9	3	1	1	64	12	388
2017	Visible minority	33	34	18	8	4	0	3	69	13	90
2017	Non-visible minority	33	35	21	7	2	0	1	69	9	441

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	33	14	12	3	0	0	71	15	76
2020	Non-visible minority	46	29	17	5	2	0	0	76	7	420
2019	Visible minority	71	12	8	6	0	0	3	86	6	98
2019	Non-visible minority	67	20	8	2	2	0	1	89	3	484
2018	Visible minority	66	22	6	2	2	0	1	89	5	84
2018	Non-visible minority	57	26	8	4	4	1	2	85	7	389
2017	Visible minority	64	25	6	1	1	1	2	92	2	90
2017	Non-visible minority	65	19	9	4	2	0	0	85	6	447

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	30	23	12	4	0	0	61	16	75
2020	Non-visible minority	30	38	22	7	2	0	0	68	10	422

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	73	15	7	1	1	0	3	90	3	75
2020	Non-visible minority	77	14	3	1	0	0	5	96	1	425
2019	Visible minority	78	9	8	0	0	0	5	91	0	97
2019	Non-visible minority	85	7	1	0	0	1	5	98	0	482
2018	Visible minority	75	20	2	0	0	0	2	98	0	84
2018	Non-visible minority	75	14	2	2	2	1	5	95	3	389

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	75	7	8	6	1	0	1	83	8	72
2020	Non-visible minority	87	5	2	0	2	1	3	96	2	423
2019	Visible minority	73	12	4	6	2	0	3	88	8	98
2019	Non-visible minority	86	5	3	1	1	1	2	94	2	482
2018	Visible minority	75	11	5	5	2	0	2	88	7	84
2018	Non-visible minority	78	12	3	1	2	1	2	94	4	389
2017	Visible minority	68	15	6	5	2	0	2	86	8	90
2017	Non-visible minority	82	9	4	1	1	0	2	93	3	447

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	76	16	4	1	0	0	3	95	1	75
2020	Non-visible minority	76	16	5	1	1	1	1	93	2	417
2019	Visible minority	71	17	8	3	0	0	1	89	3	98
2019	Non-visible minority	70	19	6	2	1	0	1	90	3	479
2018	Visible minority	69	18	8	4	0	0	1	88	4	84
2018	Non-visible minority	62	24	9	3	1	0	1	87	4	388
2017	Visible minority	63	16	12	7	0	0	2	81	7	90
2017	Non-visible minority	64	22	9	2	1	0	1	87	4	445

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	65	12	8	11	3	0	1	78	13	74
2020	Non-visible minority	72	16	5	4	2	1	1	89	6	424
2019	Visible minority	73	13	7	4	2	0	1	87	6	97
2019	Non-visible minority	69	18	7	3	2	0	1	88	5	481
2018	Visible minority	65	15	10	6	5	0	0	80	11	84
2018	Non-visible minority	57	22	11	5	5	0	1	79	9	389
2017	Visible minority	52	19	12	8	5	2	2	74	13	89
2017	Non-visible minority	69	16	8	4	2	0	1	85	6	446

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	66	7	3	2	0	0	22	93	3	76
2020	Non-visible minority	64	12	3	1	0	1	20	95	1	425
2019	Visible minority	57	10	4	1	1	0	28	92	3	98
2019	Non-visible minority	61	12	3	1	0	0	22	94	2	480
2018	Visible minority	61	7	6	0	3	0	23	89	3	83
2018	Non-visible minority	53	12	6	2	0	0	27	89	3	385
2017	Visible minority	59	6	7	0	0	0	28	90	0	90
2017	Non-visible minority	59	11	5	1	0	0	23	92	2	446

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	73	17	4	2	0	0	4	94	2	77
2020	Non-visible minority	71	18	4	3	0	1	3	93	3	425
2019	Visible minority	71	14	7	4	0	1	3	88	4	98
2019	Non-visible minority	69	18	8	1	1	1	2	90	2	481
2018	Visible minority	63	27	5	0	0	0	5	95	0	82
2018	Non-visible minority	65	22	7	2	1	0	3	90	3	387
2017	Visible minority	66	17	7	0	1	0	9	91	1	90
2017	Non-visible minority	71	19	4	1	1	0	4	94	2	447

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	82	13	1	2	1	0	0	95	4	77
2020	Non-visible minority	82	11	4	0	1	0	2	95	2	426
2019	Visible minority	81	9	3	3	1	1	2	92	4	98
2019	Non-visible minority	87	7	2	1	1	0	2	96	2	483
2018	Visible minority	80	10	1	4	1	0	5	94	5	84
2018	Non-visible minority	84	9	2	1	2	0	2	95	3	387
2017	Visible minority	74	15	3	4	0	2	3	94	4	90
2017	Non-visible minority	85	7	3	1	1	0	3	95	2	447

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	24	21	7	1	0	1	70	8	77
2020	Non-visible minority	47	28	18	5	2	1	0	75	7	426
2019	Visible minority	56	26	8	4	2	0	4	85	6	97
2019	Non-visible minority	53	30	12	3	1	0	1	84	5	483
2018	Visible minority	56	29	11	2	1	0	1	86	4	83
2018	Non-visible minority	50	27	15	4	3	0	2	78	7	387
2017	Visible minority	50	34	9	2	2	0	2	86	4	90
2017	Non-visible minority	56	28	10	3	2	0	1	85	5	447

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	40	20	8	0	0	0	72	8	77
2020	Non-visible minority	30	41	21	5	2	0	0	72	7	426

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	17	26	34	19	4	0	0	43	23	77
2020	Non-visible minority	8	33	38	15	5	0	0	42	20	426
2019	Visible minority	20	40	29	7	2	1	1	61	9	98
2019	Non-visible minority	18	38	34	9	1	0	0	56	11	483
2018	Visible minority	16	37	29	12	6	0	0	53	18	84
2018	Non-visible minority	10	35	39	13	2	0	0	46	15	394
2017	Visible minority	11	34	36	9	6	0	3	47	16	90
2017	Non-visible minority	10	30	41	13	5	0	0	40	18	447

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	15	16	43	15	10	0	0	25	32	74
2020	Non-visible minority	9	28	41	15	6	0	1	22	37	424
2019	Visible minority	6	18	36	31	7	1	1	39	25	98
2019	Non-visible minority	6	17	43	26	7	0	0	34	23	480
2018	Visible minority	4	18	39	30	9	0	0	39	22	83
2018	Non-visible minority	7	15	46	23	9	0	1	31	22	391
2017	Visible minority	9	16	36	32	6	0	1	39	25	90
2017	Non-visible minority	7	17	40	25	11	0	0	36	24	447

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	44	16	7	1	2	0	76	8	77
2020	Non-visible minority	31	45	12	9	2	2	0	78	10	423
2019	Visible minority	31	41	13	7	5	2	1	75	12	98
2019	Non-visible minority	27	47	15	7	1	4	0	76	8	481
2018	Visible minority	40	32	22	1	0	5	0	76	1	83
2018	Non-visible minority	29	48	12	5	3	3	0	79	8	390
2017	Visible minority	28	39	13	10	5	4	1	70	16	89
2017	Non-visible minority	25	47	17	6	3	3	0	74	9	447

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	23	39	13	13	7	5	0	65	21	77
2020	Non-visible minority	29	36	16	13	3	4	0	67	16	423

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	23	13	11	13	3	0	62	24	77
2020	Non-visible minority	38	27	12	15	7	1	0	66	22	423

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	31	12	4	5	4	0	78	10	76
2020	Non-visible minority	47	31	13	4	2	3	0	81	6	424

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	37	18	3	11	0	0	69	13	77
2020	Non-visible minority	35	35	14	12	3	2	0	71	15	426
2019	Visible minority	31	32	19	9	5	3	1	66	15	98
2019	Non-visible minority	28	42	16	10	1	3	0	72	12	482
2018	Visible minority	29	39	16	10	5	2	0	69	15	83
2018	Non-visible minority	25	42	17	9	4	2	0	69	13	392
2017	Visible minority	24	34	17	10	12	2	1	61	22	90
2017	Non-visible minority	22	45	17	11	4	2	0	67	16	447

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	42	13	8	4	0	1	75	12	77
2020	Non-visible minority	34	46	9	8	2	1	0	81	10	426

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	35	16	9	8	0	1	66	17	77
2020	Non-visible minority	29	37	13	12	6	2	0	67	19	425

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	21	45	25	5	0	0	4	69	6	77
2020	Non-visible minority	30	40	19	5	1	3	1	73	7	421

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	36	12	5	1	0	4	81	7	77
2020	Non-visible minority	47	33	13	2	1	2	1	83	3	426

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	60	28	4	0	0	5	3	96	0	77
2020	Non-visible minority	68	21	4	1	0	6	0	94	2	425

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	33	17	12	1	1	0	69	14	77
2020	Non-visible minority	36	39	12	7	2	4	0	79	9	423

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	30	13	7	4	1	1	75	11	77
2020	Non-visible minority	50	33	7	8	2	0	0	83	10	423

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	62	23	8	4	1	1	1	87	6	77
2020	Non-visible minority	62	29	4	2	1	1	0	92	4	425

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	15	23	15	31	15	0	0	38	46	13
2020	Non-visible minority	23	43	16	14	2	1	0	67	16	115
2019	Visible minority	5	53	14	14	9	5	0	61	25	21
2019	Non-visible minority	22	55	9	6	0	4	3	83	7	126

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	100	0	13
2020	Non-visible minority	100	0	115

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	0	38	15	23	23	0	0	38	46	13
2020	Non-visible minority	16	29	19	24	10	0	1	46	35	115

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	6	94	77
2020	Non-visible minority	4	96	425

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	13	87	77
2020	Non-visible minority	8	92	426
2019	Visible minority	14	86	98
2019	Non-visible minority	10	90	485
2017	Visible minority	19	81	90
2017	Non-visible minority	10	90	446
2014	Visible minority	13	87	85
2014	Non-visible minority	9	91	495

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	40	60	10
2020	Non-visible minority	44	56	32

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	80	20	10
2020	Non-visible minority	91	9	32
2019	Visible minority	100	0	14
2019	Non-visible minority	90	10	48
2017	Visible minority	69	31	17
2017	Non-visible minority	79	21	43
2014	Visible minority	82	18	11
2014	Non-visible minority	68	32	45

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	Visible minority	23	62	8	8	0	84	8	13
2019	Non-visible minority	63	32	0	4	0	96	4	43
2017	Visible minority	68	0	16	8	8	68	16	12
2017	Non-visible minority	53	23	3	18	3	76	21	34
2014	Non-visible minority	59	25	10	3	3	84	7	31

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	38	13	4	3	5	2	79	7	77
2020	Non-visible minority	49	32	7	5	1	4	3	86	6	425

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	20	58	20	2	75	25	77
2020	Non-visible minority	25	58	17	0	69	31	426

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	53	47	15
2020	Non-visible minority	38	62	107

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	26	27	14	20	13	0	0	53	33	15
2020	Non-visible minority	24	20	10	27	17	1	2	45	45	107

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	20	13	0	34	26	7	0	35	65	15
2020	Non-visible minority	8	13	9	31	35	2	2	22	68	106

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	54	15	13	1	4	2	10	79	6	77
2020	Non-visible minority	47	23	12	7	3	0	7	76	11	426
2019	Visible minority	40	21	9	8	9	3	10	70	20	98
2019	Non-visible minority	42	17	15	9	8	2	6	65	19	480
2018	Visible minority	47	18	11	6	6	2	10	74	14	83
2018	Non-visible minority	44	18	14	10	6	1	6	67	17	390

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Department of Finance Canada by Question 120. Are you a member of a visible minority group?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 64j. Please indicate the type of discrimination you experienced. Family status

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues