2020 Public Service Employee Survey Results for Department of Finance Canada by Question 116. Are you an Indigenous person?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Indigenous 57 35 0 8 0 0 0 92 8 12
2017 Non-Indigenous 75 18 4 2 1 1 0 94 2 524
2014 Indigenous 45 38 9 8 0 0 0 83 8 13
2014 Non-Indigenous 71 19 4 3 1 2 1 92 5 572

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 86 14 0 0 0 0 0 100 0 14
2019 Non-Indigenous 56 33 5 5 2 0 0 89 6 572
2017 Indigenous 32 23 19 25 0 0 0 56 25 12
2017 Non-Indigenous 48 38 5 7 2 0 0 86 9 525
2014 Indigenous 31 31 0 30 8 0 0 61 39 13
2014 Non-Indigenous 42 35 9 9 4 0 0 77 14 571

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 35 51 7 7 0 0 0 86 7 14
2019 Non-Indigenous 35 40 11 10 3 0 1 76 13 566
2017 Indigenous 17 51 8 17 8 0 0 68 25 12
2017 Non-Indigenous 36 40 11 9 2 0 0 77 12 523
2014 Indigenous 40 30 15 15 0 0 0 70 15 13
2014 Non-Indigenous 26 39 18 13 3 0 1 66 16 571

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 56 36 0 8 0 0 0 92 8 14
2019 Non-Indigenous 58 31 6 2 2 0 0 90 4 568
2017 Indigenous 40 51 0 9 0 0 0 91 9 12
2017 Non-Indigenous 56 32 6 4 2 0 0 88 6 521
2014 Indigenous 47 30 0 23 0 0 0 77 23 13
2014 Non-Indigenous 53 32 10 4 1 0 0 85 5 573

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 60 33 0 0 7 0 0 93 7 14
2019 Non-Indigenous 42 39 7 9 3 0 0 81 12 573
2017 Indigenous 52 31 0 9 8 0 0 83 17 12
2017 Non-Indigenous 40 35 10 9 6 0 0 76 14 520
2014 Indigenous 54 22 8 8 7 0 0 77 15 13
2014 Non-Indigenous 37 34 13 10 6 0 1 71 16 573

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 35 58 0 7 0 0 0 93 7 14
2019 Non-Indigenous 47 38 8 5 2 0 0 85 7 571
2017 Indigenous 35 65 0 0 0 0 0 100 0 12
2017 Non-Indigenous 40 46 6 5 3 0 0 87 8 525
2014 Indigenous 31 53 0 15 0 0 0 85 15 13
2014 Non-Indigenous 38 44 8 7 2 0 0 82 9 573

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 50 38 12 0 0 0 0 88 0 14
2019 Non-Indigenous 38 42 8 8 3 0 0 80 12 573
2017 Indigenous 27 48 17 0 8 0 0 75 8 12
2017 Non-Indigenous 33 39 13 11 4 0 0 72 15 524
2014 Indigenous 16 69 0 8 7 0 0 85 15 13
2014 Non-Indigenous 29 39 16 12 5 0 0 68 16 573

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 36 58 7 0 0 0 0 93 0 14
2019 Non-Indigenous 38 44 8 7 2 0 0 82 10 572
2017 Indigenous 44 23 0 24 9 0 0 67 33 12
2017 Non-Indigenous 34 46 9 9 2 0 0 80 11 525

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 35 59 6 0 0 0 0 94 0 14
2019 Non-Indigenous 56 32 8 2 1 0 0 88 4 572
2017 Indigenous 31 60 0 9 0 0 0 91 9 12
2017 Non-Indigenous 48 39 7 4 2 0 0 87 6 525
2014 Indigenous 69 31 0 0 0 0 0 100 0 13
2014 Non-Indigenous 48 39 9 3 1 0 1 88 4 573

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 21 73 0 6 0 0 0 94 6 14
2019 Non-Indigenous 44 37 9 6 4 0 0 81 10 572
2017 Indigenous 34 49 0 17 0 0 0 83 17 12
2017 Non-Indigenous 36 40 10 7 6 0 0 76 14 522

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 42 43 8 7 0 0 0 85 7 14
2019 Non-Indigenous 55 33 9 2 1 0 0 88 3 572
2017 Indigenous 44 47 0 9 0 0 0 91 9 12
2017 Non-Indigenous 53 36 6 4 1 0 0 89 4 523
2014 Indigenous 62 30 8 0 0 0 0 92 0 13
2014 Non-Indigenous 59 29 9 2 0 0 0 89 3 571

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 22 55 16 7 0 0 0 77 7 14
2019 Non-Indigenous 42 40 9 5 2 0 1 83 7 569
2017 Indigenous 27 33 15 15 9 0 0 60 25 12
2017 Non-Indigenous 41 40 10 7 3 0 0 80 10 523
2014 Indigenous 32 45 16 7 0 0 0 77 7 13
2014 Non-Indigenous 33 45 9 10 2 1 0 79 12 573

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 16 71 14 0 0 0 0 86 0 13
2019 Non-Indigenous 40 37 11 8 2 0 0 78 10 572
2017 Indigenous 35 31 17 17 0 0 0 66 17 12
2017 Non-Indigenous 39 37 11 9 4 0 0 76 12 524
2014 Indigenous 47 38 15 0 0 0 0 85 0 13
2014 Non-Indigenous 35 39 14 9 3 0 1 75 11 573

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 38 62 0 0 0 0 0 100 0 14
2019 Non-Indigenous 41 41 9 4 2 1 2 85 6 564
2017 Indigenous 43 40 8 9 0 0 0 83 9 12
2017 Non-Indigenous 38 42 9 7 2 0 1 81 10 524
2014 Indigenous 39 38 15 0 7 0 0 78 7 13
2014 Non-Indigenous 39 39 11 7 2 1 1 79 9 572

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 42 51 0 0 7 0 0 93 7 14
2019 Non-Indigenous 49 38 8 3 2 0 0 87 5 572
2017 Indigenous 43 48 9 0 0 0 0 91 0 12
2017 Non-Indigenous 46 41 7 4 2 0 0 87 6 523
2014 Indigenous 40 52 8 0 0 0 0 92 0 13
2014 Non-Indigenous 45 39 10 4 2 0 0 84 7 571

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 23 48 15 7 7 0 0 71 14 14
2019 Non-Indigenous 27 40 21 9 3 0 0 68 11 569
2017 Indigenous 33 34 25 0 8 0 0 67 8 12
2017 Non-Indigenous 25 40 20 9 5 0 0 65 15 524
2014 Indigenous 31 38 15 15 0 0 0 70 15 13
2014 Non-Indigenous 27 37 20 8 7 0 0 64 15 573

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 0 30 42 21 7 0 0 28 30 14
2019 Non-Indigenous 5 20 42 23 8 0 1 32 26 571
2017 Indigenous 9 15 41 27 7 0 0 34 25 12
2017 Non-Indigenous 5 23 42 18 9 0 2 28 29 523
2014 Indigenous 7 31 38 16 0 0 8 17 42 13
2014 Non-Indigenous 5 19 46 21 9 1 0 30 24 572

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 0 7 15 55 23 0 0 78 7 14
2019 Non-Indigenous 1 6 23 37 30 2 2 69 7 569
2017 Indigenous 9 8 32 25 27 0 0 51 17 12
2017 Non-Indigenous 4 10 21 34 28 1 2 64 15 521
2014 Indigenous 0 16 38 15 23 0 8 42 17 13
2014 Non-Indigenous 2 11 21 41 21 2 2 65 13 570

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 15 7 41 29 7 0 0 37 22 14
2019 Non-Indigenous 5 14 37 29 13 1 2 43 19 572
2017 Indigenous 18 15 39 8 19 0 0 27 34 12
2017 Non-Indigenous 8 17 36 23 14 1 1 38 26 520
2014 Indigenous 8 31 8 23 15 0 16 45 46 13
2014 Non-Indigenous 11 23 34 21 8 2 1 30 35 572

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 7 15 36 20 22 0 0 42 22 14
2019 Non-Indigenous 4 19 41 23 10 1 1 34 24 567
2017 Indigenous 17 25 15 24 7 0 12 36 47 12
2017 Non-Indigenous 7 18 36 27 11 0 1 38 25 522
2014 Indigenous 8 23 30 23 0 8 8 28 37 13
2014 Non-Indigenous 5 21 40 21 11 1 1 33 26 573

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 7 14 14 36 30 0 0 66 21 14
2019 Non-Indigenous 7 14 30 29 16 2 2 47 21 572
2017 Indigenous 17 24 17 31 12 0 0 42 41 12
2017 Non-Indigenous 9 20 29 24 15 1 2 40 30 522
2014 Indigenous 22 8 31 8 16 0 16 28 35 13
2014 Non-Indigenous 9 19 33 23 12 1 3 36 30 572

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 15 7 36 28 7 0 7 38 24 14
2019 Non-Indigenous 4 10 27 34 20 3 3 57 15 568
2017 Indigenous 9 8 33 35 8 0 8 46 18 12
2017 Non-Indigenous 8 16 27 26 18 3 3 47 25 521
2014 Indigenous 8 8 29 32 15 0 8 51 17 13
2014 Non-Indigenous 4 11 27 35 17 3 3 55 16 571

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 7 16 32 29 7 0 8 40 25 13
2019 Non-Indigenous 5 14 34 32 13 1 2 46 19 568
2017 Indigenous 9 25 24 35 7 0 0 43 34 12
2017 Non-Indigenous 7 16 32 29 12 1 3 43 24 522
2014 Indigenous 0 23 24 29 16 0 8 49 25 13
2014 Non-Indigenous 6 17 34 25 10 4 3 38 25 570

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 7 22 56 7 7 0 0 14 29 14
2019 Non-Indigenous 3 14 37 31 12 0 1 44 18 572
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 49 30 7 6 0 0 8 86 6 14
2019 Non-Indigenous 43 27 9 4 2 6 8 82 8 570
2017 Indigenous 39 41 0 0 0 0 19 100 0 12
2017 Non-Indigenous 32 30 12 8 4 6 7 72 14 525
2014 Indigenous 16 37 16 15 0 8 8 63 18 13
2014 Non-Indigenous 36 29 12 6 3 6 8 76 10 573

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 51 42 7 0 0 0 0 93 0 14
2019 Non-Indigenous 60 28 5 5 2 1 0 88 7 570
2017 Indigenous 60 31 0 0 9 0 0 91 9 12
2017 Non-Indigenous 52 28 9 7 4 1 0 80 11 525
2014 Indigenous 31 38 16 8 8 0 0 69 15 13
2014 Non-Indigenous 51 30 7 8 3 0 0 82 11 573

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 70 23 7 0 0 0 0 93 0 14
2019 Non-Indigenous 70 21 5 4 0 0 0 91 4 571
2017 Indigenous 43 47 0 9 0 0 0 91 9 12
2017 Non-Indigenous 62 28 3 5 2 0 0 90 7 524
2014 Indigenous 47 38 8 8 0 0 0 85 8 13
2014 Non-Indigenous 64 29 4 2 0 0 0 93 3 572

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 49 43 8 0 0 0 0 92 0 14
2019 Non-Indigenous 58 31 6 3 1 1 0 90 4 572
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 77 23 0 0 0 0 0 100 0 14
2019 Non-Indigenous 60 25 8 3 1 1 3 88 4 569

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 57 36 7 0 0 0 0 93 0 14
2019 Non-Indigenous 46 33 11 7 3 0 1 80 9 570
2017 Indigenous 76 24 0 0 0 0 0 100 0 12
2017 Non-Indigenous 39 40 7 10 3 1 1 80 13 524
2014 Indigenous 39 30 23 8 0 0 0 69 8 13
2014 Non-Indigenous 37 38 12 6 4 1 1 77 10 573

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 70 30 0 0 0 0 0 100 0 14
2019 Non-Indigenous 55 32 7 3 1 1 1 89 5 567
2017 Indigenous 84 16 0 0 0 0 0 100 0 12
2017 Non-Indigenous 50 35 6 5 3 0 0 86 8 525
2014 Indigenous 47 45 0 8 0 0 0 92 8 13
2014 Non-Indigenous 45 35 10 7 2 1 0 81 9 573

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 70 23 7 0 0 0 0 93 0 14
2019 Non-Indigenous 60 26 6 5 2 0 0 87 7 570
2017 Indigenous 76 24 0 0 0 0 0 100 0 12
2017 Non-Indigenous 54 31 7 6 2 0 0 85 8 522
2014 Indigenous 48 37 0 15 0 0 0 85 15 13
2014 Non-Indigenous 50 33 9 6 2 1 0 83 8 571
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 43 37 7 0 0 12 0 92 0 14
2019 Non-Indigenous 55 28 8 3 0 6 0 88 4 572
2017 Indigenous 51 32 0 8 9 0 0 83 17 12
2017 Non-Indigenous 47 35 8 3 2 4 0 87 5 525
2014 Indigenous 38 39 8 8 0 8 0 83 9 13
2014 Non-Indigenous 47 31 11 3 2 6 0 84 5 573

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 43 36 21 0 0 0 0 79 0 14
2019 Non-Indigenous 54 33 8 3 1 1 0 88 4 571
2017 Indigenous 51 32 0 8 9 0 0 83 17 12
2017 Non-Indigenous 46 37 9 4 2 1 0 84 7 525
2014 Indigenous 30 62 0 8 0 0 0 92 8 13
2014 Non-Indigenous 48 35 10 4 2 1 0 84 7 572

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 44 26 30 0 0 0 0 70 0 14
2019 Non-Indigenous 41 40 11 5 1 3 0 83 6 572
2017 Indigenous 27 49 0 15 9 0 0 75 25 12
2017 Non-Indigenous 35 41 12 6 3 3 0 78 9 524
2014 Indigenous 23 54 16 0 0 8 0 82 0 13
2014 Non-Indigenous 33 38 15 6 2 4 0 75 9 572

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 14 56 8 22 0 0 0 70 22 14
2019 Non-Indigenous 26 46 14 10 2 1 0 73 13 568
2017 Indigenous 27 49 0 9 15 0 0 75 25 12
2017 Non-Indigenous 25 40 16 14 4 2 0 66 18 524
2014 Indigenous 8 53 16 16 0 8 0 66 17 13
2014 Non-Indigenous 23 39 18 14 3 2 0 64 18 572

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 28 29 29 0 7 7 0 61 7 14
2019 Non-Indigenous 32 28 22 10 3 5 0 63 14 571
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 20 49 31 0 0 0 0 69 0 14
2019 Non-Indigenous 32 47 15 4 1 1 0 80 5 572
2017 Indigenous 16 60 15 0 9 0 0 75 9 12
2017 Non-Indigenous 31 46 13 9 1 2 0 78 9 523
2014 Indigenous 32 60 0 8 0 0 0 92 8 13
2014 Non-Indigenous 31 43 15 7 2 2 0 76 9 572

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 20 28 30 15 0 7 0 52 16 14
2019 Non-Indigenous 20 44 19 9 3 4 1 67 12 568

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 30 70 0 0 0 0 0 100 0 13
2019 Non-Indigenous 42 37 10 5 1 3 1 83 7 570
2017 Indigenous 31 60 0 0 9 0 0 91 9 12
2017 Non-Indigenous 46 35 9 5 3 1 0 83 8 522
2014 Indigenous 53 39 0 0 0 8 0 100 0 13
2014 Non-Indigenous 48 32 7 6 2 3 1 84 9 573

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 36 56 8 0 0 0 0 92 0 14
2019 Non-Indigenous 41 39 15 2 1 2 0 82 3 571

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 14 21 37 0 7 21 0 45 9 14
2019 Non-Indigenous 18 22 21 11 6 17 4 51 23 572
2017 Indigenous 15 17 27 0 33 8 0 35 36 12
2017 Non-Indigenous 16 21 15 13 14 17 5 47 34 523
2014 Indigenous 9 30 23 0 30 8 0 42 33 13
2014 Non-Indigenous 15 20 15 14 13 18 4 45 35 573

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 42 29 22 7 0 0 0 71 7 14
2019 Non-Indigenous 31 39 13 12 3 2 0 71 16 571
2017 Indigenous 51 42 0 0 8 0 0 92 8 12
2017 Non-Indigenous 35 35 12 11 4 3 0 72 16 520
2014 Indigenous 40 38 8 15 0 0 0 77 15 13
2014 Non-Indigenous 28 36 14 14 6 3 1 66 20 573

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 26 51 16 7 0 0 0 77 7 14
2019 Non-Indigenous 32 29 15 11 9 3 2 64 20 573
2017 Indigenous 45 47 0 8 0 0 0 92 8 12
2017 Non-Indigenous 31 30 11 13 11 2 2 63 25 522
2014 Indigenous 38 15 16 0 31 0 0 53 31 13
2014 Non-Indigenous 27 28 13 14 14 2 2 58 29 572

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 45 47 7 0 0 0 0 93 0 14
2019 Non-Indigenous 46 26 17 5 2 1 4 75 7 573

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 56 29 15 0 0 0 0 85 0 14
2019 Non-Indigenous 57 24 12 3 1 1 3 84 4 571

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 93 7 0 0 0 0 0 100 0 14
2019 Non-Indigenous 81 6 4 2 1 4 4 93 3 568

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 100 0 0 0 0 0 0 100 0 14
2019 Non-Indigenous 87 3 1 0 0 1 7 98 0 571

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 34 30 29 7 0 0 0 64 7 14
2019 Non-Indigenous 25 47 17 7 2 3 0 74 9 572
2017 Indigenous 35 31 26 0 8 0 0 66 8 12
2017 Non-Indigenous 26 42 16 8 3 4 0 71 12 521

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 42 51 7 0 0 0 0 93 0 14
2019 Non-Indigenous 32 44 12 8 2 1 0 78 10 569
2017 Indigenous 44 33 15 8 0 0 0 77 8 12
2017 Non-Indigenous 35 43 10 7 3 2 0 80 10 523
2014 Indigenous 40 38 0 15 8 0 0 77 23 13
2014 Non-Indigenous 41 36 12 6 2 3 0 80 8 573

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 56 36 8 0 0 0 0 92 0 14
2019 Non-Indigenous 35 41 12 6 2 5 0 79 8 572
2017 Indigenous 50 33 9 8 0 0 0 83 8 12
2017 Non-Indigenous 38 37 13 5 3 4 0 79 8 520
2014 Indigenous 40 30 8 16 0 8 0 75 17 13
2014 Non-Indigenous 43 32 12 4 2 8 0 81 7 573

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 70 30 0 0 0 0 0 100 0 14
2019 Non-Indigenous 61 31 5 3 1 0 0 92 3 569
2017 Indigenous 52 39 0 9 0 0 0 91 9 12
2017 Non-Indigenous 55 34 6 3 1 0 0 89 5 522
2014 Indigenous 55 37 0 8 0 0 0 92 8 13
2014 Non-Indigenous 55 34 8 3 1 0 0 89 3 573

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 55 45 0 0 0 0 0 100 0 14
2019 Non-Indigenous 57 31 9 3 1 0 0 88 3 568
2017 Indigenous 43 48 0 9 0 0 0 91 9 12
2017 Non-Indigenous 54 28 12 4 2 0 0 82 6 522
2014 Indigenous 32 45 8 15 0 0 0 77 15 13
2014 Non-Indigenous 48 32 12 6 2 0 0 80 8 573

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 62 30 8 0 0 0 0 92 0 14
2019 Non-Indigenous 55 33 8 4 1 0 0 88 5 571
2017 Indigenous 51 40 0 9 0 0 0 91 9 12
2017 Non-Indigenous 49 35 9 4 2 0 0 85 7 523
2014 Indigenous 31 46 8 15 0 0 0 77 15 13
2014 Non-Indigenous 48 35 11 5 2 0 0 83 7 573

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 36 21 28 8 0 0 7 61 9 14
2019 Non-Indigenous 48 29 12 5 3 2 0 79 9 573
2017 Indigenous 51 23 9 17 0 0 0 74 17 12
2017 Non-Indigenous 44 26 14 8 5 2 1 72 13 521
2014 Indigenous 16 47 15 16 7 0 0 62 23 13
2014 Non-Indigenous 41 27 16 8 5 3 0 70 14 573
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Indigenous 27 14 59 14
2019 Non-Indigenous 35 32 33 570
2017 Indigenous 17 43 40 12
2017 Non-Indigenous 32 34 35 524
2014 Indigenous 38 23 39 13
2014 Non-Indigenous 35 35 30 572

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Non-Indigenous 11 31 47 6 1 4 164
2014 Non-Indigenous 8 31 46 11 9999 4 202
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 0 23 0 7 0 50 21 77 23 14
2019 Non-Indigenous 17 11 13 4 2 40 13 60 11 572
2017 Indigenous 8 8 0 17 8 52 7 39 61 12
2017 Non-Indigenous 14 17 15 5 4 35 10 56 16 525
2014 Indigenous 8 29 8 8 8 39 0 61 26 13
2014 Non-Indigenous 16 11 15 4 2 41 10 56 13 573

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 42 44 7 0 0 7 0 93 0 14
2019 Non-Indigenous 33 29 17 2 1 16 2 75 4 573
2017 Indigenous 23 35 9 15 9 8 0 63 27 12
2017 Non-Indigenous 28 33 14 5 3 15 3 74 10 524
2014 Indigenous 31 45 9 8 8 0 0 76 16 13
2014 Non-Indigenous 30 27 18 5 2 17 2 70 8 573
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 7 23 7 0 0 49 14 81 0 14
2019 Non-Indigenous 18 10 14 2 2 42 12 61 9 571
2017 Indigenous 12 8 8 8 0 56 9 56 22 12
2017 Non-Indigenous 14 15 15 3 1 42 10 60 8 523
2014 Indigenous 15 23 0 8 0 54 0 82 18 13
2014 Non-Indigenous 15 10 16 2 2 47 8 57 8 573

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 42 51 7 0 0 0 0 93 0 14
2019 Non-Indigenous 34 27 17 2 1 17 2 75 4 571
2017 Indigenous 34 8 32 8 0 17 0 51 9 12
2017 Non-Indigenous 28 33 12 4 2 18 3 77 7 524
2014 Indigenous 38 30 8 8 0 16 0 81 10 13
2014 Non-Indigenous 32 25 18 2 2 20 2 72 5 573
Top of page

Stress and Well-Being

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 31 43 14 0 13 0 0 74 13 14
2019 Non-Indigenous 27 32 20 9 11 0 1 60 21 572
2017 Indigenous 8 25 8 24 36 0 0 32 60 12
2017 Non-Indigenous 28 26 23 10 11 1 1 55 22 524

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 30 43 7 7 13 0 0 74 19 14
2019 Non-Indigenous 14 31 34 16 5 0 0 45 20 572
2017 Indigenous 0 44 15 26 15 0 0 44 41 12
2017 Non-Indigenous 11 29 31 17 10 0 1 40 28 524

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 38 43 7 0 13 0 0 80 13 14
2019 Non-Indigenous 19 35 27 13 5 0 0 54 19 569
2017 Indigenous 7 52 8 17 15 0 0 60 32 12
2017 Non-Indigenous 17 34 26 13 8 0 2 52 22 521

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 30 29 27 7 7 0 0 59 14 14
2019 Non-Indigenous 25 33 24 11 6 0 0 58 17 571
2017 Indigenous 19 23 25 17 8 0 8 46 27 12
2017 Non-Indigenous 22 25 26 17 8 0 1 48 26 524

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 46 42 0 0 7 0 6 93 7 14
2019 Non-Indigenous 31 36 18 9 5 0 1 68 14 573
2017 Indigenous 27 26 32 0 15 0 0 53 15 12
2017 Non-Indigenous 25 32 20 9 7 0 6 60 18 525

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 23 42 22 13 0 0 0 66 13 14
2019 Non-Indigenous 21 34 25 13 7 0 1 55 20 571
2017 Indigenous 12 48 25 8 8 0 0 59 16 12
2017 Non-Indigenous 24 25 29 12 9 0 0 50 21 523

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 44 44 0 7 0 0 6 93 7 14
2019 Non-Indigenous 31 39 19 7 2 0 1 72 9 571
2017 Indigenous 34 25 24 8 9 0 0 59 17 12
2017 Non-Indigenous 30 39 18 8 4 0 1 70 11 523

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 30 36 21 8 0 0 6 69 9 14
2019 Non-Indigenous 21 42 25 7 3 0 2 64 10 572
2017 Indigenous 28 31 31 0 9 0 0 59 9 12
2017 Non-Indigenous 26 35 24 11 4 0 1 61 15 522

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 28 29 37 0 0 6 0 60 0 14
2019 Non-Indigenous 29 39 20 8 3 1 1 69 11 572
2017 Indigenous 28 39 24 0 9 0 0 67 9 12
2017 Non-Indigenous 28 36 21 9 5 0 1 64 14 523

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 46 32 15 7 0 0 0 78 7 13
2019 Non-Indigenous 51 27 14 6 2 1 0 78 8 569

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 30 31 16 16 6 0 0 62 22 13
2019 Non-Indigenous 36 36 20 6 2 1 0 72 8 573
2017 Indigenous 34 32 24 0 9 0 0 67 9 12
2017 Non-Indigenous 33 35 20 7 2 0 1 70 10 519

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 58 21 13 8 0 0 0 79 8 14
2019 Non-Indigenous 68 19 8 2 2 0 1 88 4 572
2017 Indigenous 50 27 0 15 8 0 0 77 23 12
2017 Non-Indigenous 65 20 9 3 2 0 1 86 5 525

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 87 7 6 0 0 0 0 94 0 14
2019 Non-Indigenous 83 7 3 0 0 1 5 97 0 570

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 73 15 7 0 6 0 0 87 6 14
2019 Non-Indigenous 84 6 3 2 1 1 3 94 3 570
2017 Indigenous 66 25 9 0 0 0 0 91 0 12
2017 Non-Indigenous 80 9 5 2 2 0 2 92 4 525

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 73 15 7 0 6 0 0 87 6 14
2019 Non-Indigenous 70 20 7 2 1 0 1 90 3 567
2017 Indigenous 58 25 8 9 0 0 0 83 9 12
2017 Non-Indigenous 64 21 10 3 1 0 2 86 4 523

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 81 14 0 0 6 0 0 94 6 14
2019 Non-Indigenous 69 17 8 3 2 0 1 87 5 568
2017 Indigenous 52 39 0 9 0 0 0 91 9 12
2017 Non-Indigenous 66 15 9 4 3 0 1 83 7 523

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 45 21 7 0 0 0 27 90 0 14
2019 Non-Indigenous 61 11 3 1 0 0 23 94 2 567
2017 Indigenous 44 8 8 9 0 0 31 75 13 12
2017 Non-Indigenous 60 10 5 1 0 0 23 92 1 524

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 80 14 0 0 6 0 0 94 6 14
2019 Non-Indigenous 69 18 8 2 1 1 3 90 2 569
2017 Indigenous 60 15 9 0 0 0 15 89 0 12
2017 Non-Indigenous 70 19 5 1 1 0 5 94 2 525

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 94 0 0 0 6 0 0 94 6 14
2019 Non-Indigenous 85 8 2 1 1 0 2 96 2 571
2017 Indigenous 92 8 0 0 0 0 0 100 0 12
2017 Non-Indigenous 83 8 3 1 1 1 3 95 2 525

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 59 29 0 6 7 0 0 87 13 14
2019 Non-Indigenous 53 29 11 3 1 0 1 84 5 571
2017 Indigenous 19 73 8 0 0 0 0 92 0 12
2017 Non-Indigenous 56 27 10 3 2 0 1 85 5 525

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 29 36 22 7 6 0 0 66 13 14
2019 Non-Indigenous 18 38 33 9 1 0 0 56 10 571
2017 Indigenous 9 34 39 17 0 0 0 44 17 12
2017 Non-Indigenous 10 31 41 13 5 0 0 41 18 525

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 6 29 37 14 14 0 0 29 34 14
2019 Non-Indigenous 6 17 42 27 7 0 0 34 23 568
2017 Indigenous 8 25 33 16 19 0 0 35 32 12
2017 Non-Indigenous 7 17 40 26 10 0 0 36 24 525

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 29 48 8 15 0 0 0 77 15 14
2019 Non-Indigenous 27 46 15 7 1 4 0 76 8 569
2017 Indigenous 16 60 9 15 0 0 0 75 15 12
2017 Non-Indigenous 25 45 16 6 3 4 0 73 10 524

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 21 58 21 0 0 0 0 79 0 14
2019 Non-Indigenous 28 40 17 10 2 3 0 70 13 570
2017 Indigenous 19 25 8 41 8 0 0 44 49 12
2017 Non-Indigenous 22 43 17 10 5 2 0 67 16 525
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 14 86 14
2019 Non-Indigenous 11 89 573
2017 Non-Indigenous 11 89 524
2014 Non-Indigenous 9 91 571

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Indigenous 76 24 57
2014 Non-Indigenous 70 30 52

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Non-Indigenous 55 18 7 16 4 0 0 73 20 44
2014 Non-Indigenous 49 32 8 5 3 3 0 83 8 37
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Compensation

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 30 28 19 7 0 0 15 69 8 14
2019 Non-Indigenous 42 18 14 9 9 2 7 66 19 568
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