2020 Public Service Employee Survey Results for Department of Finance Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 51 2 10 2 0 0 86 11 341
2020 First official language - French 38 50 3 8 1 0 0 88 9 165

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 84 10 3 1 1 1 1 95 2 341
2020 First official language - French 57 25 8 5 3 1 1 84 8 166
2017 First official language - English 84 12 1 0 1 1 0 98 1 356
2017 First official language - French 54 30 8 4 2 2 1 86 6 178
2014 First official language - English 84 12 2 1 0 1 1 97 1 366
2014 First official language - French 48 32 6 7 4 3 0 82 11 219

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 41 10 14 3 0 0 72 17 340
2020 First official language - French 30 42 13 11 3 0 1 73 14 166
2019 First official language - English 59 29 4 5 2 0 0 88 7 400
2019 First official language - French 52 38 5 5 1 0 0 90 5 191
2017 First official language - English 49 36 4 9 2 0 0 85 11 357
2017 First official language - French 45 43 7 4 1 0 0 88 6 178
2014 First official language - English 43 35 8 10 4 0 0 78 14 365
2014 First official language - French 40 34 10 11 5 0 0 75 15 219

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 42 14 12 2 0 1 72 14 339
2020 First official language - French 31 41 11 12 2 1 2 74 15 165
2019 First official language - English 33 43 10 10 4 0 1 76 14 397
2019 First official language - French 39 36 14 9 2 1 1 75 11 188
2018 First official language - English 29 44 11 12 3 0 1 74 15 314
2018 First official language - French 25 55 9 6 4 0 1 81 10 167
2017 First official language - English 36 38 11 12 3 0 0 74 15 355
2017 First official language - French 35 46 13 5 1 0 0 81 6 178
2014 First official language - English 25 39 15 15 4 1 1 65 19 365
2014 First official language - French 28 39 21 9 1 0 1 68 11 219

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 37 8 7 1 0 1 84 8 338
2020 First official language - French 39 44 8 5 2 0 1 85 7 165
2019 First official language - English 61 29 6 2 2 0 0 90 4 397
2019 First official language - French 53 35 7 4 1 0 0 88 5 190
2017 First official language - English 56 31 5 5 2 0 0 88 7 355
2017 First official language - French 55 34 7 3 1 0 0 90 4 176
2014 First official language - English 53 30 10 5 1 1 0 84 7 366
2014 First official language - French 53 34 10 3 0 0 0 87 3 220

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 36 12 11 5 0 0 71 17 341
2020 First official language - French 39 30 14 14 3 0 1 70 17 167
2019 First official language - English 43 39 5 11 2 0 0 82 13 401
2019 First official language - French 41 38 11 5 4 1 0 80 9 191
2018 First official language - English 41 38 9 9 3 0 0 80 12 313
2018 First official language - French 37 38 12 8 4 1 1 76 12 167
2017 First official language - English 41 34 8 10 7 0 0 75 17 355
2017 First official language - French 39 39 13 6 2 0 1 79 8 175
2014 First official language - English 38 32 12 11 5 0 0 71 17 366
2014 First official language - French 35 36 13 6 8 0 2 72 14 220

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 40 7 8 2 0 0 83 10 341
2020 First official language - French 39 41 11 8 1 0 0 80 9 166
2019 First official language - English 47 39 6 6 2 0 0 86 8 400
2019 First official language - French 44 39 12 2 2 0 0 83 4 190
2018 First official language - English 39 44 10 4 2 0 0 83 7 309
2018 First official language - French 35 49 10 6 1 0 0 83 7 166
2017 First official language - English 40 46 5 7 3 0 0 85 10 357
2017 First official language - French 42 47 7 2 2 0 0 89 4 178
2014 First official language - English 38 46 8 6 2 0 0 84 8 366
2014 First official language - French 38 42 8 10 1 0 0 80 12 220

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 44 10 9 3 0 0 78 12 339
2020 First official language - French 42 33 12 9 4 0 0 75 13 167
2019 First official language - English 38 43 7 8 3 0 0 81 12 401
2019 First official language - French 39 39 10 8 3 0 1 78 11 191
2018 First official language - English 39 33 12 9 6 0 0 72 15 311
2018 First official language - French 34 40 12 6 8 0 0 74 14 167
2017 First official language - English 31 40 11 12 5 0 1 71 17 356
2017 First official language - French 37 36 16 8 3 0 0 73 11 178
2014 First official language - English 30 39 14 13 4 0 0 69 17 366
2014 First official language - French 25 40 18 10 6 0 1 66 16 220

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 43 9 8 2 0 0 81 10 335
2020 First official language - French 39 43 8 8 2 0 0 81 11 166
2019 First official language - English 39 43 9 7 3 0 0 81 10 399
2019 First official language - French 36 48 8 7 2 0 0 84 8 191
2018 First official language - English 30 48 9 8 5 0 0 78 13 311
2018 First official language - French 30 49 10 8 2 0 1 79 11 167
2017 First official language - English 33 44 9 11 3 0 0 77 14 357
2017 First official language - French 37 47 9 6 1 0 0 85 7 178

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 37 6 3 1 0 0 89 4 339
2020 First official language - French 50 37 4 7 1 0 0 87 8 166
2019 First official language - English 59 29 8 2 2 0 0 88 4 400
2019 First official language - French 48 40 9 3 1 0 0 88 3 191
2018 First official language - English 56 37 4 1 2 0 0 93 4 314
2018 First official language - French 48 45 5 1 1 1 0 93 2 167
2017 First official language - English 47 37 9 5 2 0 0 84 8 357
2017 First official language - French 49 43 4 3 0 0 0 92 3 178
2014 First official language - English 48 40 8 2 1 1 0 89 3 366
2014 First official language - French 48 37 10 3 1 0 1 86 5 220

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 39 10 9 2 0 0 79 12 338
2020 First official language - French 39 40 11 5 4 0 0 80 9 165
2019 First official language - English 45 38 7 7 4 0 0 83 10 400
2019 First official language - French 42 37 14 4 3 0 0 79 7 191
2018 First official language - English 45 32 10 8 5 0 0 77 13 312
2018 First official language - French 36 40 14 3 6 0 0 77 9 166
2017 First official language - English 35 40 10 9 6 0 0 75 15 355
2017 First official language - French 38 41 10 6 6 0 0 79 11 177

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 35 9 4 0 0 0 87 4 334
2020 First official language - French 51 39 6 3 1 0 0 90 4 167
2019 First official language - English 54 34 8 2 1 0 0 88 4 400
2019 First official language - French 56 31 10 2 1 0 0 87 3 191
2018 First official language - English 50 37 9 2 1 0 0 88 3 313
2018 First official language - French 53 37 8 1 1 0 0 90 2 166
2017 First official language - English 52 36 7 5 1 0 0 88 5 354
2017 First official language - French 52 38 6 2 1 0 1 91 3 178
2014 First official language - English 59 30 9 2 0 0 0 89 3 364
2014 First official language - French 60 29 9 2 0 0 0 89 2 220

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 40 12 9 1 0 0 79 10 336
2020 First official language - French 37 39 17 5 2 1 0 76 7 165
2019 First official language - English 42 41 8 6 2 1 0 84 8 400
2019 First official language - French 41 37 14 5 2 0 1 80 7 188
2018 First official language - English 38 43 10 7 2 0 0 81 9 315
2018 First official language - French 33 45 11 8 2 0 0 79 10 167
2017 First official language - English 41 38 8 9 3 0 0 79 13 355
2017 First official language - French 39 42 13 5 2 0 1 81 6 178
2014 First official language - English 34 46 8 8 2 1 0 81 10 366
2014 First official language - French 31 44 10 12 2 0 0 75 14 220

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 42 11 7 2 0 0 80 9 340
2020 First official language - French 42 30 14 9 5 0 1 72 14 167
2019 First official language - English 42 37 11 8 2 0 0 79 10 400
2019 First official language - French 37 38 13 7 4 1 0 76 11 190
2018 First official language - English 38 35 13 9 4 0 0 73 14 314
2018 First official language - French 33 41 15 4 6 0 1 75 10 166
2017 First official language - English 39 38 10 9 4 0 0 77 13 356
2017 First official language - French 38 37 13 9 2 0 1 75 11 178
2014 First official language - English 35 41 14 7 2 0 0 77 9 366
2014 First official language - French 35 36 14 11 3 0 1 72 14 220

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 45 9 6 1 0 1 84 7 337
2020 First official language - French 38 40 12 6 2 1 1 79 9 165
2019 First official language - English 42 43 6 5 2 1 1 87 7 396
2019 First official language - French 39 40 15 3 1 0 3 81 4 187
2018 First official language - English 38 38 12 8 2 0 1 77 11 314
2018 First official language - French 32 46 13 4 4 1 1 79 8 167
2017 First official language - English 39 41 8 8 2 1 1 81 10 356
2017 First official language - French 37 44 10 6 2 0 1 82 8 178
2014 First official language - English 40 38 11 7 1 1 1 80 8 365
2014 First official language - French 36 40 12 8 2 0 1 77 10 220

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 38 8 6 1 0 0 85 8 341
2020 First official language - French 44 37 15 3 1 0 0 81 4 167
2019 First official language - English 49 39 7 3 2 0 0 88 5 400
2019 First official language - French 49 37 10 3 1 0 0 86 4 191
2018 First official language - English 47 38 9 3 2 0 0 86 5 313
2018 First official language - French 44 43 8 4 1 0 0 87 5 167
2017 First official language - English 46 40 5 6 3 0 0 86 9 356
2017 First official language - French 45 43 10 1 1 0 1 88 2 177
2014 First official language - English 44 40 8 5 2 0 0 84 7 364
2014 First official language - French 46 38 11 3 2 0 0 83 5 220

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 31 25 17 7 0 0 51 24 342
2020 First official language - French 29 31 21 15 4 0 0 60 19 165
2019 First official language - English 23 43 21 10 3 0 0 66 13 398
2019 First official language - French 36 36 19 6 2 1 0 73 8 190
2018 First official language - English 26 35 23 10 5 0 0 61 16 314
2018 First official language - French 29 38 20 9 4 0 0 67 13 168
2017 First official language - English 22 40 22 10 6 0 0 62 16 357
2017 First official language - French 29 42 18 8 4 0 0 70 12 177
2014 First official language - English 26 36 21 10 7 0 0 62 17 366
2014 First official language - French 30 38 19 6 6 0 0 68 13 220

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 22 42 20 8 1 0 29 28 342
2020 First official language - French 7 26 38 22 6 1 0 28 33 167
2019 First official language - English 5 18 42 24 9 0 1 34 23 400
2019 First official language - French 5 25 41 20 6 1 2 27 31 190
2018 First official language - English 8 20 44 20 7 0 1 28 27 313
2018 First official language - French 8 27 39 20 3 1 2 24 36 168
2017 First official language - English 6 21 44 18 10 1 1 28 27 356
2017 First official language - French 6 26 37 20 8 0 3 29 32 177
2014 First official language - English 3 19 45 23 9 1 0 32 22 365
2014 First official language - French 7 20 46 19 7 1 1 26 27 220

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 3 7 22 42 24 1 1 68 10 342
2020 First official language - French 2 11 26 38 21 2 0 60 13 167
2019 First official language - English 1 5 23 36 33 1 2 71 6 399
2019 First official language - French 2 8 24 39 22 3 2 65 10 189
2018 First official language - English 3 12 19 39 25 1 1 65 15 312
2018 First official language - French 4 8 27 40 17 2 2 59 13 167
2017 First official language - English 5 10 19 36 26 1 2 65 16 355
2017 First official language - French 4 9 26 30 29 1 3 60 13 176
2014 First official language - English 1 11 22 40 23 2 1 65 12 365
2014 First official language - French 3 11 19 42 19 2 4 64 15 218

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 13 34 32 12 0 1 45 20 341
2020 First official language - French 8 18 34 25 13 2 0 39 26 167
2019 First official language - English 5 13 35 29 15 1 1 46 18 400
2019 First official language - French 6 14 41 26 9 1 2 36 21 191
2018 First official language - English 8 16 33 28 14 1 1 43 24 313
2018 First official language - French 9 17 39 21 7 2 4 30 28 168
2017 First official language - English 8 17 35 24 14 1 1 38 26 356
2017 First official language - French 7 16 38 20 16 1 2 37 24 174
2014 First official language - English 9 20 38 21 9 1 1 31 30 365
2014 First official language - French 13 27 26 20 8 3 2 29 43 220

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 20 41 21 9 0 1 31 27 339
2020 First official language - French 7 22 36 22 12 1 0 34 30 165
2019 First official language - English 5 18 42 24 11 1 1 35 23 396
2019 First official language - French 4 22 40 23 11 1 1 34 26 189
2018 First official language - English 4 19 39 26 9 1 1 36 24 311
2018 First official language - French 7 16 42 24 9 0 2 34 24 167
2017 First official language - English 8 17 36 27 11 0 0 38 25 356
2017 First official language - French 7 17 37 26 11 0 2 38 24 176
2014 First official language - English 5 21 40 24 9 1 1 33 26 366
2014 First official language - French 5 21 39 18 13 2 3 32 28 220

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 17 31 27 12 2 2 41 27 341
2020 First official language - French 9 18 30 29 11 1 2 41 28 166
2019 First official language - English 7 13 31 28 18 1 3 48 20 400
2019 First official language - French 7 16 28 31 14 3 2 47 24 191
2018 First official language - English 7 18 30 28 14 2 1 44 26 310
2018 First official language - French 10 22 30 24 9 1 4 34 34 168
2017 First official language - English 9 20 28 25 14 1 2 40 30 355
2017 First official language - French 9 22 30 21 16 0 3 37 31 177
2014 First official language - English 7 17 36 25 11 1 2 38 26 365
2014 First official language - French 12 22 29 18 13 2 4 33 37 220

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 9 22 40 21 2 2 63 14 342
2020 First official language - French 7 9 26 34 21 2 1 57 16 167
2019 First official language - English 4 10 26 34 21 2 3 58 15 397
2019 First official language - French 5 11 29 32 16 3 3 52 17 190
2018 First official language - English 4 17 29 30 16 3 1 47 23 308
2018 First official language - French 8 12 29 31 14 2 4 48 21 168
2017 First official language - English 8 16 25 28 18 3 3 48 25 356
2017 First official language - French 7 16 29 24 18 3 3 45 24 175
2014 First official language - English 3 12 30 34 17 2 1 54 16 364
2014 First official language - French 5 10 24 37 17 3 5 58 17 220

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 14 31 33 13 1 1 47 22 341
2020 First official language - French 4 16 31 31 16 2 0 48 20 165
2019 First official language - English 5 13 33 32 15 1 1 47 19 398
2019 First official language - French 4 15 35 31 11 1 3 44 20 188
2018 First official language - English 6 15 42 24 11 1 1 35 21 312
2018 First official language - French 7 15 34 28 11 1 3 41 23 168
2017 First official language - English 7 16 32 31 10 0 3 43 24 356
2017 First official language - French 7 15 31 28 15 3 3 45 23 176
2014 First official language - English 5 17 36 28 11 2 2 40 23 363
2014 First official language - French 8 18 32 22 8 7 5 34 29 220

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 19 35 29 10 0 0 39 26 342
2020 First official language - French 4 13 37 29 16 0 0 45 17 166
2019 First official language - English 4 14 39 30 13 0 1 43 18 400
2019 First official language - French 4 16 35 31 12 1 1 44 20 191
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 31 13 8 2 10 9 72 12 342
2020 First official language - French 38 32 12 2 3 6 6 80 6 167
2019 First official language - English 43 25 9 5 2 7 9 81 9 400
2019 First official language - French 44 31 8 3 3 4 7 84 7 189
2018 First official language - English 29 31 12 9 4 9 6 70 16 311
2018 First official language - French 29 28 13 11 4 9 6 68 17 167
2017 First official language - English 34 27 12 10 5 7 6 69 17 357
2017 First official language - French 30 35 11 5 2 6 11 78 8 178
2014 First official language - English 39 27 11 7 3 5 9 76 11 366
2014 First official language - French 31 32 14 4 2 8 8 75 8 220

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 29 6 6 4 1 0 83 10 341
2020 First official language - French 61 23 6 4 4 1 0 86 8 167
2019 First official language - English 57 29 6 6 2 1 0 86 7 400
2019 First official language - French 65 26 2 4 2 0 1 91 6 190
2018 First official language - English 53 27 9 7 5 0 0 80 11 313
2018 First official language - French 53 27 7 7 4 1 0 81 12 166
2017 First official language - English 50 26 10 10 4 0 0 77 14 357
2017 First official language - French 54 32 7 3 3 1 0 87 6 178
2014 First official language - English 50 30 7 9 4 0 0 80 13 366
2014 First official language - French 52 31 6 6 3 1 0 84 9 220

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 19 3 4 1 0 0 92 5 341
2020 First official language - French 67 25 5 1 1 0 0 92 2 167
2019 First official language - English 71 19 5 4 0 0 0 90 5 399
2019 First official language - French 66 26 4 2 1 0 1 93 3 191
2018 First official language - English 68 23 3 4 3 0 0 91 6 312
2018 First official language - French 60 29 6 2 2 1 0 90 4 166
2017 First official language - English 64 25 2 6 2 0 0 89 8 356
2017 First official language - French 56 34 3 4 3 0 0 91 7 178
2014 First official language - English 68 27 4 2 0 0 0 94 2 365
2014 First official language - French 58 34 5 4 0 0 0 91 4 220

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 29 6 4 0 1 1 89 4 339
2020 First official language - French 55 31 7 4 1 1 1 87 6 167
2019 First official language - English 59 31 5 3 1 1 0 91 4 401
2019 First official language - French 54 32 7 4 1 1 1 88 5 190
2018 First official language - English 57 31 7 3 2 0 0 88 4 313
2018 First official language - French 47 34 10 5 3 0 1 82 8 167

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 21 10 4 4 9 4 80 9 342
2020 First official language - French 55 19 7 3 2 9 5 86 6 167
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 26 9 3 1 1 2 88 3 341
2020 First official language - French 59 25 8 3 1 1 4 88 4 167
2019 First official language - English 62 24 9 3 0 0 2 88 4 400
2019 First official language - French 57 26 6 3 1 2 6 89 4 188

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 33 12 8 4 1 0 76 12 340
2020 First official language - French 53 29 7 9 2 1 0 82 11 166
2019 First official language - English 44 35 9 9 3 1 0 79 12 399
2019 First official language - French 52 29 14 1 3 0 2 82 4 190
2018 First official language - English 40 38 8 10 4 0 0 78 14 312
2018 First official language - French 44 33 11 8 3 1 0 78 11 165
2017 First official language - English 40 37 7 11 4 1 0 78 14 357
2017 First official language - French 39 44 7 7 2 0 1 84 8 177
2014 First official language - English 37 41 12 7 3 1 1 78 10 366
2014 First official language - French 38 35 14 6 5 2 1 75 11 220

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 26 10 6 4 3 0 80 9 341
2020 First official language - French 55 27 8 5 4 1 0 82 9 167

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 32 7 4 2 1 1 86 7 341
2020 First official language - French 53 32 6 5 2 1 0 86 8 166
2019 First official language - English 56 31 7 4 1 1 0 88 5 397
2019 First official language - French 55 32 6 2 2 1 2 90 4 189
2018 First official language - English 50 34 7 6 3 1 0 84 9 310
2018 First official language - French 52 32 9 6 2 0 0 83 7 164
2017 First official language - English 51 33 6 6 3 1 0 84 10 357
2017 First official language - French 49 39 6 3 1 0 1 90 4 178
2014 First official language - English 47 33 11 7 1 1 0 80 8 366
2014 First official language - French 42 39 9 7 2 0 0 82 9 220

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 342
2020 First official language - French 36 64 166

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 18 5 4 1 6 9 89 5 341
2020 First official language - French 53 27 5 2 1 7 4 91 3 166

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 29 7 7 2 0 1 84 9 342
2020 First official language - French 60 24 8 4 2 1 1 86 7 167
2019 First official language - English 60 27 6 5 2 0 0 87 7 400
2019 First official language - French 62 25 5 4 2 1 1 88 6 189
2018 First official language - English 51 29 10 4 5 0 0 81 9 312
2018 First official language - French 52 27 12 5 4 0 0 79 9 165
2017 First official language - English 53 31 6 7 3 0 0 84 10 355
2017 First official language - French 58 30 7 3 2 0 1 89 4 177
2014 First official language - English 52 32 8 5 2 1 0 85 7 364
2014 First official language - French 47 34 9 8 2 1 0 81 10 220
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 22 9 4 1 7 0 85 5 342
2020 First official language - French 53 29 9 2 1 5 1 88 3 165
2019 First official language - English 57 26 7 3 0 5 0 89 4 401
2019 First official language - French 48 33 9 3 0 7 0 87 3 190
2018 First official language - English 51 26 9 5 2 7 1 83 8 313
2018 First official language - French 42 32 16 1 3 5 0 79 5 167
2017 First official language - English 51 30 7 3 2 6 0 87 6 357
2017 First official language - French 40 45 10 2 2 1 1 86 4 178
2014 First official language - English 50 30 8 2 2 8 0 87 4 366
2014 First official language - French 42 34 14 4 2 4 0 78 7 220

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 28 8 5 2 1 0 86 7 340
2020 First official language - French 53 30 10 2 2 1 1 85 5 165
2019 First official language - English 56 32 7 3 1 1 0 89 4 401
2019 First official language - French 49 35 10 3 2 2 0 85 4 189
2018 First official language - English 51 31 8 4 4 1 0 83 9 314
2018 First official language - French 39 37 13 6 4 1 0 77 11 166
2017 First official language - English 50 33 8 5 2 1 0 84 8 357
2017 First official language - French 39 43 11 3 2 1 1 83 5 178
2014 First official language - English 52 35 7 4 2 1 0 88 6 365
2014 First official language - French 41 36 14 6 2 1 0 78 8 220

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 35 10 6 2 3 0 82 8 340
2020 First official language - French 37 35 15 5 3 4 0 76 8 166
2019 First official language - English 43 40 8 6 1 2 0 85 7 400
2019 First official language - French 36 38 17 3 2 4 0 78 5 191
2018 First official language - English 37 36 14 8 3 2 0 75 11 313
2018 First official language - French 29 36 19 7 4 4 0 68 12 165
2017 First official language - English 36 42 10 7 3 3 0 79 11 356
2017 First official language - French 34 40 16 4 2 3 1 76 7 178
2014 First official language - English 36 40 12 5 3 4 0 79 9 365
2014 First official language - French 29 36 21 7 2 4 1 68 10 220

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 37 16 14 3 2 0 67 16 340
2020 First official language - French 29 40 15 11 4 1 0 70 15 166
2019 First official language - English 29 44 13 12 1 1 0 73 14 399
2019 First official language - French 22 49 18 7 4 1 0 71 11 188
2018 First official language - English 21 41 14 16 7 1 0 63 23 314
2018 First official language - French 22 40 17 14 5 2 0 63 19 167
2017 First official language - English 25 37 15 16 5 2 0 64 21 357
2017 First official language - French 24 45 16 11 2 1 0 71 13 177
2014 First official language - English 24 39 17 15 3 3 0 64 18 366
2014 First official language - French 21 42 18 13 4 2 0 64 18 219

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 30 21 10 3 5 1 64 14 341
2020 First official language - French 28 30 19 17 5 0 1 58 22 167
2019 First official language - English 32 29 20 9 2 7 0 66 12 399
2019 First official language - French 32 25 24 11 6 1 1 59 17 191
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 44 15 8 2 1 0 75 9 341
2020 First official language - French 29 46 15 7 1 2 0 77 8 167
2019 First official language - English 32 47 14 4 1 1 0 80 6 401
2019 First official language - French 30 45 19 4 1 1 1 76 5 190
2018 First official language - English 35 38 16 8 2 1 0 73 11 315
2018 First official language - French 28 48 13 9 2 0 0 76 11 167
2017 First official language - English 31 46 12 8 1 1 0 78 9 356
2017 First official language - French 29 45 15 9 1 2 0 75 10 177
2014 First official language - English 34 43 12 7 2 2 0 79 9 365
2014 First official language - French 25 45 18 7 2 2 0 72 10 220

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 43 16 11 5 3 0 67 16 338
2020 First official language - French 25 48 10 11 3 3 1 75 14 166
2019 First official language - English 20 44 18 10 3 5 1 67 14 397
2019 First official language - French 19 43 22 7 3 5 1 66 11 189

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 33 9 11 3 3 2 75 15 340
2020 First official language - French 38 39 11 7 3 2 1 78 10 166
2019 First official language - English 42 37 10 6 1 3 1 83 7 397
2019 First official language - French 40 40 10 4 2 3 1 84 6 191
2018 First official language - English 45 36 8 6 1 3 1 84 8 316
2018 First official language - French 42 37 8 6 4 2 1 81 11 165
2017 First official language - English 48 34 8 6 3 1 0 83 9 356
2017 First official language - French 44 38 11 2 3 1 0 83 6 176
2014 First official language - English 50 31 7 5 2 4 1 86 7 366
2014 First official language - French 45 34 7 8 2 2 1 82 11 220

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 35 15 7 2 2 0 75 10 342
2020 First official language - French 35 41 15 2 2 2 1 79 5 167
2019 First official language - English 43 37 15 2 1 2 0 81 3 399
2019 First official language - French 39 43 14 2 0 2 0 84 2 191
2018 First official language - English 43 34 16 4 2 1 0 78 6 315
2018 First official language - French 36 46 13 2 3 0 0 82 5 167

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 22 16 11 11 18 2 53 27 342
2020 First official language - French 25 22 20 8 5 15 4 58 17 167
2019 First official language - English 19 21 20 12 6 17 4 52 23 400
2019 First official language - French 17 23 22 10 7 18 4 51 21 191
2018 First official language - English 21 21 18 13 10 14 3 51 28 313
2018 First official language - French 18 29 14 10 12 13 4 56 27 167
2017 First official language - English 17 18 13 14 16 16 5 45 38 356
2017 First official language - French 14 24 19 11 10 16 5 49 26 177
2014 First official language - English 15 21 14 15 14 17 4 45 37 366
2014 First official language - French 16 19 17 11 13 19 5 45 32 220

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 39 13 9 4 1 0 72 14 341
2020 First official language - French 30 40 15 9 2 3 1 72 12 167
2019 First official language - English 32 38 12 11 4 2 1 71 16 401
2019 First official language - French 30 39 14 12 2 3 0 72 14 189
2018 First official language - English 33 38 12 10 5 2 0 72 16 314
2018 First official language - French 29 37 17 9 7 1 0 67 16 166
2017 First official language - English 36 33 10 13 5 3 0 71 19 352
2017 First official language - French 35 38 13 7 3 4 1 76 10 178
2014 First official language - English 28 37 12 15 6 2 0 67 21 366
2014 First official language - French 29 33 16 13 5 3 1 65 19 220

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 33 10 13 9 3 2 67 23 342
2020 First official language - French 28 31 15 13 9 1 2 62 23 166
2019 First official language - English 36 27 15 10 8 1 3 66 19 401
2019 First official language - French 24 34 14 12 10 6 1 62 23 191
2018 First official language - English 35 26 9 14 10 3 2 65 26 314
2018 First official language - French 26 30 18 8 13 4 2 59 22 167
2017 First official language - English 34 28 11 13 11 2 1 64 25 354
2017 First official language - French 28 34 11 13 10 2 2 65 24 178
2014 First official language - English 29 27 13 15 13 2 1 58 29 366
2014 First official language - French 26 28 14 11 16 1 4 57 29 219

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 21 17 12 4 2 2 66 17 340
2020 First official language - French 48 20 16 9 2 0 4 72 12 167
2019 First official language - English 44 27 17 5 3 0 3 74 8 401
2019 First official language - French 49 26 15 4 1 2 4 79 5 191

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 24 16 8 3 1 2 72 11 342
2020 First official language - French 56 24 11 3 2 1 4 83 5 167
2019 First official language - English 58 23 11 2 1 1 4 85 3 399
2019 First official language - French 55 25 13 3 1 1 2 82 4 191

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 80 7 3 1 1 4 4 94 3 341
2020 First official language - French 78 6 3 3 2 2 5 91 6 167
2019 First official language - English 82 6 3 2 0 3 4 95 2 397
2019 First official language - French 78 5 5 3 1 3 5 90 4 190

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 82 4 3 1 0 1 9 96 1 342
2020 First official language - French 78 6 3 2 0 1 10 94 3 167
2019 First official language - English 87 4 1 0 0 0 7 99 0 399
2019 First official language - French 86 2 1 1 0 3 7 98 1 191

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 49 16 9 1 1 0 74 10 339
2020 First official language - French 28 46 16 5 2 2 1 76 8 166
2019 First official language - English 26 49 14 7 1 2 0 77 9 400
2019 First official language - French 25 42 22 5 2 4 1 70 7 191
2018 First official language - English 31 40 17 7 3 2 0 73 10 316
2018 First official language - French 25 39 24 5 3 3 0 66 9 167
2017 First official language - English 29 42 14 8 4 3 0 73 13 353
2017 First official language - French 22 44 21 7 2 5 0 69 9 178

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 41 12 14 4 1 0 70 18 341
2020 First official language - French 35 45 12 4 4 1 0 81 8 165
2019 First official language - English 31 44 13 9 2 1 0 76 12 397
2019 First official language - French 38 43 10 5 2 1 1 82 7 191
2018 First official language - English 38 38 10 9 2 3 0 78 11 312
2018 First official language - French 42 41 11 3 2 1 0 84 4 167
2017 First official language - English 35 41 10 8 4 2 0 78 12 355
2017 First official language - French 36 46 10 4 1 2 0 84 6 178
2014 First official language - English 42 36 11 6 3 2 0 80 8 366
2014 First official language - French 41 35 12 7 1 4 0 79 8 220

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 39 17 9 4 6 1 68 14 342
2020 First official language - French 31 40 16 4 2 6 0 76 7 166
2019 First official language - English 33 40 14 6 2 5 0 77 9 401
2019 First official language - French 40 42 8 5 2 4 1 85 7 190
2018 First official language - English 39 38 11 4 3 5 1 81 8 314
2018 First official language - French 35 41 16 3 2 3 0 78 5 168
2017 First official language - English 40 34 11 7 3 4 0 78 10 352
2017 First official language - French 34 44 15 2 2 3 1 81 3 178
2014 First official language - English 42 31 10 6 2 8 0 80 9 366
2014 First official language - French 43 33 14 3 0 8 0 81 4 220

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 37 16 9 4 7 1 69 14 342
2020 First official language - French 31 39 17 4 2 6 1 76 6 166

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 30 9 7 5 5 1 78 12 339
2020 First official language - French 48 31 8 3 2 7 1 86 5 166

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 30 5 2 2 0 0 91 4 340
2020 First official language - French 60 33 3 3 1 0 0 93 4 165
2019 First official language - English 62 29 5 3 1 0 0 91 4 399
2019 First official language - French 59 33 4 2 1 0 1 93 3 189
2018 First official language - English 60 30 4 4 1 0 0 91 5 312
2018 First official language - French 59 30 8 1 2 0 0 88 4 165
2017 First official language - English 57 32 6 3 2 0 0 89 5 354
2017 First official language - French 51 40 5 4 0 0 0 91 4 178
2014 First official language - English 56 34 7 2 1 0 0 91 3 366
2014 First official language - French 54 33 9 4 0 0 0 87 5 220

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 31 8 2 2 1 0 88 5 339
2020 First official language - French 53 30 10 4 1 1 0 84 6 166
2019 First official language - English 59 30 7 3 1 0 0 89 4 398
2019 First official language - French 53 33 10 2 1 1 1 87 3 189
2018 First official language - English 56 30 9 3 2 1 0 86 5 313
2018 First official language - French 48 37 8 4 4 0 0 85 7 167
2017 First official language - English 54 28 12 4 2 0 0 82 6 355
2017 First official language - French 52 31 11 5 2 0 0 83 6 177
2014 First official language - English 49 31 12 6 2 0 0 81 8 366
2014 First official language - French 45 33 13 7 2 0 0 79 9 220

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 32 9 4 1 0 0 86 5 337
2020 First official language - French 53 32 9 4 1 1 0 86 5 164
2019 First official language - English 56 33 7 4 1 0 0 88 5 401
2019 First official language - French 54 33 9 2 2 0 1 87 4 189
2018 First official language - English 53 34 7 5 1 0 0 88 6 313
2018 First official language - French 49 35 9 4 4 0 0 84 7 167
2017 First official language - English 51 35 7 5 2 0 0 86 7 355
2017 First official language - French 47 36 10 5 2 0 0 83 6 178
2014 First official language - English 49 34 10 5 1 0 0 83 6 366
2014 First official language - French 45 36 11 5 3 0 0 81 8 220

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 29 13 6 4 2 0 77 10 341
2020 First official language - French 46 26 14 9 3 2 0 73 12 166
2019 First official language - English 49 29 11 5 3 2 0 80 9 401
2019 First official language - French 46 27 14 6 4 3 1 76 10 191
2018 First official language - English 48 26 13 6 3 3 1 77 10 315
2018 First official language - French 42 27 14 8 6 2 1 71 15 166
2017 First official language - English 44 27 12 9 5 2 1 74 15 354
2017 First official language - French 44 24 19 8 3 2 1 70 11 178
2014 First official language - English 42 27 16 8 4 2 0 72 12 366
2014 First official language - French 38 26 16 9 7 3 0 66 17 220
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 34 33 33 341
2020 First official language - French 31 38 31 166
2019 First official language - English 35 31 34 399
2019 First official language - French 32 32 35 190
2018 First official language - English 33 31 36 316
2018 First official language - French 30 36 35 166
2017 First official language - English 32 30 38 357
2017 First official language - French 30 40 30 177
2014 First official language - English 35 34 31 365
2014 First official language - French 36 36 28 220

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 3 38 43 8 2 7 115
2020 First official language - French 2 39 49 6 3 2 52
2019 First official language - English 7 36 38 8 1 9 139
2019 First official language - French 7 25 60 6 0 2 62
2018 First official language - English 8 33 35 12 8 5 104
2018 First official language - French 12 35 41 0 5 6 49
2017 First official language - English 8 31 45 9 2 4 113
2017 First official language - French 16 27 55 0 0 2 53
2014 First official language - English 6 31 46 13 9999 3 128
2014 First official language - French 9 30 49 6 9999 5 79
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 342
2020 First official language - French 6 94 165
2019 First official language - English 5 95 398
2019 First official language - French 6 94 190
2018 First official language - English 8 92 315
2018 First official language - French 7 93 168

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 48 52 21
2019 First official language - French 51 49 12

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 53 47 19
2020 First official language - French 50 50 10
2018 First official language - English 68 32 26
2018 First official language - French 100 0 12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 19
2020 First official language - French 0 100 10
2019 First official language - English 0 100 21
2019 First official language - French 0 100 12
2018 First official language - English 0 100 26
2018 First official language - French 0 100 12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 21
2019 First official language - French 0 100 12
2018 First official language - English 0 100 26
2018 First official language - French 0 100 12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 53 47 21
2019 First official language - French 56 44 12
2018 First official language - English 55 45 26
2018 First official language - French 60 40 12

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 34 66 21
2019 First official language - French 50 50 12

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 57 43 21
2019 First official language - French 40 60 12

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 24 76 21
2019 First official language - French 41 59 12

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 57 43 21
2019 First official language - French 40 60 12

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 31 69 26
2018 First official language - French 41 59 12

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 19
2020 First official language - French 0 100 10
2019 First official language - English 0 100 21
2019 First official language - French 0 100 12
2018 First official language - English 0 100 26
2018 First official language - French 0 100 12

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 19
2020 First official language - French 0 100 10

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 49 51 26
2018 First official language - French 41 59 12

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 21
2019 First official language - French 0 100 12

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 39 61 21
2019 First official language - French 50 50 12

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 28 72 21
2019 First official language - French 49 51 12

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 53 47 21
2019 First official language - French 49 51 12

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 58 42 21
2019 First official language - French 58 42 12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 9 10 4 3 49 8 58 18 342
2020 First official language - French 21 15 13 2 2 37 9 67 8 164
2019 First official language - English 15 11 13 4 2 43 11 59 13 400
2019 First official language - French 20 10 13 3 1 35 18 64 8 191
2018 First official language - English 16 11 14 3 7 40 9 54 19 312
2018 First official language - French 17 16 12 2 2 40 10 66 10 168
2017 First official language - English 15 13 14 6 5 37 9 52 21 357
2017 First official language - French 12 23 16 3 3 33 11 61 10 178
2014 First official language - English 17 10 16 5 2 42 9 55 13 366
2014 First official language - French 15 13 14 4 3 40 12 57 14 220

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 29 17 5 2 18 2 69 9 342
2020 First official language - French 31 34 14 3 1 15 2 79 5 166
2019 First official language - English 32 29 15 3 1 17 2 76 5 401
2019 First official language - French 34 31 17 1 0 14 3 78 2 191
2018 First official language - English 32 28 18 5 4 12 0 69 11 311
2018 First official language - French 30 36 15 2 2 16 0 78 4 168
2017 First official language - English 29 30 13 7 3 16 2 72 13 356
2017 First official language - French 25 40 15 2 2 12 3 77 5 178
2014 First official language - English 33 25 19 4 2 16 1 70 7 366
2014 First official language - French 25 32 16 6 2 17 2 71 9 220
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 342
2020 First official language - French 6 94 165
2019 First official language - English 5 95 400
2019 First official language - French 6 94 190
2018 First official language - English 4 96 311
2018 First official language - French 3 97 167

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 19
2019 First official language - French 0 100 11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 19
2019 First official language - French 0 100 11

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 19
2019 First official language - French 0 100 11

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 19
2019 First official language - French 0 100 11

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 19
2019 First official language - French 0 100 11

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 64 36 19
2019 First official language - French 45 55 11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 10 12 5 2 50 8 55 17 340
2020 First official language - French 20 14 12 3 2 42 7 67 10 165
2019 First official language - English 17 10 14 3 2 43 11 59 10 400
2019 First official language - French 19 11 12 1 2 40 15 67 6 190
2018 First official language - English 17 13 15 2 2 43 8 60 9 314
2018 First official language - French 17 18 15 1 2 36 9 65 7 168
2017 First official language - English 13 11 16 3 1 46 10 54 10 356
2017 First official language - French 16 22 12 2 2 37 10 70 7 177
2014 First official language - English 14 9 16 2 1 49 8 54 8 366
2014 First official language - French 16 13 14 3 2 45 8 61 9 220

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 31 18 5 2 16 2 69 9 341
2020 First official language - French 26 33 16 3 1 18 2 74 6 166
2019 First official language - English 34 27 17 2 2 17 2 74 5 399
2019 First official language - French 35 30 14 2 1 16 3 80 3 191
2018 First official language - English 32 28 17 3 3 16 1 73 7 313
2018 First official language - French 30 37 15 1 2 14 1 79 4 168
2017 First official language - English 28 31 13 5 1 19 3 76 8 356
2017 First official language - French 28 37 12 2 2 16 3 80 5 178
2014 First official language - English 34 24 17 2 2 21 1 74 5 366
2014 First official language - French 28 27 20 2 2 19 3 70 5 220
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 18 14 4 7 0 2 75 11 341
2020 First official language - French 53 23 11 8 5 0 0 76 13 166

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 31 13 6 5 0 0 75 11 340
2020 First official language - French 48 32 13 4 2 1 0 80 6 165
2019 First official language - English 26 35 18 10 11 0 1 61 21 400
2019 First official language - French 30 27 21 9 12 0 1 57 21 191
2018 First official language - English 23 29 23 13 11 0 1 52 25 313
2018 First official language - French 26 27 27 11 8 0 1 53 19 167
2017 First official language - English 28 28 20 10 12 1 1 57 22 357
2017 First official language - French 27 22 27 11 11 1 1 49 23 177

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 23 28 25 12 0 0 34 37 341
2020 First official language - French 15 22 28 23 11 0 0 37 34 166
2019 First official language - English 13 32 33 17 5 0 0 45 22 400
2019 First official language - French 19 29 34 13 5 0 1 48 18 191
2018 First official language - English 9 29 35 15 9 0 1 39 25 313
2018 First official language - French 13 24 36 20 7 0 1 37 27 167
2017 First official language - English 11 30 31 17 10 0 1 41 28 357
2017 First official language - French 11 26 31 19 11 0 2 38 30 177

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 30 29 17 8 0 1 46 25 342
2020 First official language - French 17 27 26 16 12 0 1 45 29 165
2019 First official language - English 18 38 25 14 6 0 0 55 20 398
2019 First official language - French 22 32 29 11 5 0 1 54 17 190
2018 First official language - English 15 34 32 12 6 1 1 50 18 309
2018 First official language - French 15 26 35 18 4 0 1 41 23 167
2017 First official language - English 17 36 22 15 8 0 1 55 23 354
2017 First official language - French 14 29 35 11 9 0 2 45 20 177

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 28 22 13 11 0 0 53 24 341
2020 First official language - French 26 25 23 14 11 0 1 52 25 165
2019 First official language - English 24 36 21 11 7 0 0 61 18 399
2019 First official language - French 26 26 30 11 5 1 1 53 16 191
2018 First official language - English 23 28 26 12 8 1 2 53 21 311
2018 First official language - French 17 28 31 17 7 0 1 45 24 166
2017 First official language - English 23 25 25 17 8 0 1 50 25 356
2017 First official language - French 20 23 28 18 9 1 2 44 28 178

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 27 23 16 10 0 1 50 27 337
2020 First official language - French 31 24 20 16 9 0 1 55 25 164
2019 First official language - English 29 38 16 10 6 0 1 68 16 401
2019 First official language - French 35 33 21 6 2 0 3 70 8 191
2018 First official language - English 23 36 23 10 6 1 3 60 16 312
2018 First official language - French 31 32 20 11 3 0 3 65 15 162
2017 First official language - English 26 31 23 8 8 0 4 59 17 357
2017 First official language - French 24 31 17 12 7 1 10 61 21 178

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 22 25 22 16 0 0 37 38 341
2020 First official language - French 21 28 22 19 10 0 0 48 30 166
2019 First official language - English 18 35 24 13 9 0 1 54 22 399
2019 First official language - French 25 33 25 12 4 0 1 59 16 191
2018 First official language - English 20 32 30 9 8 0 1 52 18 310
2018 First official language - French 27 28 25 12 8 0 1 55 20 166
2017 First official language - English 21 26 29 13 9 0 0 48 23 356
2017 First official language - French 29 25 27 9 9 0 1 55 18 177

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 12 18 15 12 0 9 50 30 339
2020 First official language - French 29 24 20 12 9 0 6 57 22 166

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 40 22 7 3 1 1 68 10 340
2020 First official language - French 37 30 21 10 2 1 0 68 12 165
2019 First official language - English 30 41 19 6 2 0 1 72 8 398
2019 First official language - French 34 36 16 9 2 1 2 73 11 191
2018 First official language - English 25 37 24 9 5 1 1 62 14 311
2018 First official language - French 28 39 21 7 2 1 2 69 10 168
2017 First official language - English 28 41 18 7 4 0 1 70 12 356
2017 First official language - French 34 34 19 10 2 0 1 69 12 177

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 36 27 11 5 0 1 57 16 339
2020 First official language - French 26 33 26 10 4 1 0 60 14 165
2019 First official language - English 21 42 24 8 3 0 1 64 11 399
2019 First official language - French 23 41 26 4 3 0 3 66 7 191
2018 First official language - English 16 42 24 13 4 1 0 59 17 310
2018 First official language - French 21 40 24 11 3 0 2 61 14 166
2017 First official language - English 25 35 24 11 4 0 1 60 15 355
2017 First official language - French 27 35 24 11 3 0 1 62 14 177

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 32 22 10 6 0 2 61 16 339
2020 First official language - French 36 32 25 6 1 0 0 68 7 166
2019 First official language - English 29 38 21 9 3 0 0 67 11 399
2019 First official language - French 31 38 18 6 4 1 1 71 10 191
2018 First official language - English 22 34 27 10 6 1 1 56 16 312
2018 First official language - French 29 33 20 13 4 1 1 63 17 168
2017 First official language - English 26 36 22 10 5 0 1 63 15 356
2017 First official language - French 31 36 20 7 6 0 1 67 13 177

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 32 13 6 3 0 2 78 9 338
2020 First official language - French 50 26 11 9 4 0 0 76 12 166
2019 First official language - English 50 28 13 5 2 1 0 79 8 398
2019 First official language - French 51 24 14 7 4 1 0 75 10 189

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 23 31 15 8 0 1 46 23 340
2020 First official language - French 25 33 26 9 5 0 1 59 14 166

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 35 22 12 4 0 1 62 15 341
2020 First official language - French 35 32 19 11 4 0 0 67 15 166
2019 First official language - English 37 34 19 7 2 1 0 72 9 399
2019 First official language - French 34 38 20 5 3 1 0 73 7 191
2018 First official language - English 27 37 24 9 2 1 1 64 12 312
2018 First official language - French 26 37 23 8 4 1 2 64 12 166
2017 First official language - English 32 36 21 7 3 0 2 69 10 353
2017 First official language - French 37 34 20 7 2 1 1 71 9 176

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 31 18 5 3 0 1 73 8 338
2020 First official language - French 51 29 12 7 1 0 0 80 8 163
2019 First official language - English 67 21 8 2 1 0 1 88 4 401
2019 First official language - French 69 16 8 3 2 1 2 87 4 190
2018 First official language - English 59 26 8 3 3 1 2 86 6 311
2018 First official language - French 58 25 6 5 5 0 2 84 10 168
2017 First official language - English 63 22 9 3 2 0 1 86 5 357
2017 First official language - French 69 18 7 3 2 1 1 88 5 178

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 37 23 8 3 0 0 65 12 337
2020 First official language - French 34 36 22 7 1 0 0 71 8 165

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 13 3 1 1 1 6 96 1 340
2020 First official language - French 76 14 4 1 1 1 4 94 2 165
2019 First official language - English 82 7 3 0 0 1 6 97 0 399
2019 First official language - French 86 7 3 0 0 1 3 97 0 189
2018 First official language - English 77 14 2 2 1 1 3 96 3 312
2018 First official language - French 71 16 3 1 2 1 6 94 3 167

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 84 6 3 1 2 1 3 94 3 337
2020 First official language - French 85 4 3 1 3 1 3 93 4 163
2019 First official language - English 84 7 4 2 1 0 2 93 3 399
2019 First official language - French 84 6 2 3 2 1 3 94 5 190
2018 First official language - English 79 10 3 2 2 1 2 92 4 311
2018 First official language - French 74 15 4 1 3 1 2 92 4 168
2017 First official language - English 81 10 4 2 1 0 2 93 3 357
2017 First official language - French 79 8 6 2 2 1 2 89 5 178

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 15 5 1 0 0 2 94 1 335
2020 First official language - French 74 17 5 1 2 1 1 92 3 162
2019 First official language - English 70 19 7 3 1 0 0 89 3 397
2019 First official language - French 70 20 5 2 1 0 2 92 3 189
2018 First official language - English 64 23 8 3 0 0 1 88 4 311
2018 First official language - French 62 24 9 3 2 0 1 86 5 166
2017 First official language - English 65 22 9 3 1 0 1 88 3 356
2017 First official language - French 60 20 11 4 2 0 3 82 6 177

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 70 16 6 4 2 0 2 87 7 337
2020 First official language - French 72 14 5 5 2 1 0 87 7 166
2019 First official language - English 66 19 9 3 2 0 0 86 5 397
2019 First official language - French 76 13 4 3 3 0 2 90 6 190
2018 First official language - English 57 22 11 4 5 0 1 79 9 311
2018 First official language - French 61 17 12 7 4 0 0 78 11 167
2017 First official language - English 66 17 9 5 3 0 1 83 8 355
2017 First official language - French 65 15 10 3 4 1 2 82 7 178

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 10 2 1 0 0 21 95 2 340
2020 First official language - French 62 13 3 1 0 1 19 96 1 166
2019 First official language - English 59 13 4 2 0 0 22 92 2 395
2019 First official language - French 63 10 1 0 1 0 25 97 1 191
2018 First official language - English 52 13 6 1 1 0 27 88 3 311
2018 First official language - French 60 9 5 1 0 0 26 92 2 163
2017 First official language - English 60 9 5 1 0 0 24 92 1 356
2017 First official language - French 58 12 6 1 0 1 22 91 2 178

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 20 4 3 0 1 4 93 3 341
2020 First official language - French 76 14 4 2 1 1 3 93 2 166
2019 First official language - English 68 19 9 2 1 0 1 89 2 398
2019 First official language - French 72 15 5 1 1 1 5 92 2 190
2018 First official language - English 65 24 7 1 1 0 3 91 1 309
2018 First official language - French 66 20 6 3 1 1 4 90 4 166
2017 First official language - English 69 21 5 1 1 0 4 93 2 357
2017 First official language - French 73 16 4 1 1 0 6 94 1 178

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 83 10 3 1 1 1 1 96 1 341
2020 First official language - French 78 13 4 1 2 0 2 93 3 166
2019 First official language - English 87 8 2 1 1 1 1 97 2 400
2019 First official language - French 83 7 3 2 1 0 3 93 4 190
2018 First official language - English 83 9 2 1 1 0 3 95 3 311
2018 First official language - French 82 9 2 1 2 0 3 95 4 166
2017 First official language - English 83 9 3 1 1 0 3 95 2 357
2017 First official language - French 83 5 3 2 1 2 4 94 3 178

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 26 21 5 2 1 1 72 7 342
2020 First official language - French 49 29 12 5 4 1 1 79 8 166
2019 First official language - English 52 30 12 3 2 0 1 83 5 400
2019 First official language - French 56 28 9 3 2 0 2 86 5 189
2018 First official language - English 52 28 11 3 3 0 2 83 6 310
2018 First official language - French 48 24 19 4 3 0 2 74 7 166
2017 First official language - English 55 30 9 3 2 0 1 86 5 357
2017 First official language - French 56 25 12 3 2 0 2 83 5 178

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 43 23 6 3 0 0 69 8 342
2020 First official language - French 39 37 19 5 1 0 0 76 6 166

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 30 40 16 6 0 0 38 21 342
2020 First official language - French 13 35 33 16 4 0 0 48 20 166
2019 First official language - English 17 40 33 8 1 0 0 57 9 400
2019 First official language - French 21 34 33 11 1 1 0 55 12 190
2018 First official language - English 10 38 35 12 4 0 0 49 16 316
2018 First official language - French 12 30 41 15 2 0 0 42 16 168
2017 First official language - English 10 34 39 12 6 0 0 44 18 357
2017 First official language - French 10 25 44 15 4 0 1 36 19 178

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 27 41 13 6 0 0 19 39 336
2020 First official language - French 7 26 40 19 8 0 1 27 33 167
2019 First official language - English 7 16 44 27 6 0 0 33 23 399
2019 First official language - French 5 19 38 28 9 1 1 38 24 188
2018 First official language - English 6 16 46 25 6 0 0 31 22 314
2018 First official language - French 7 16 42 21 14 0 1 35 23 166
2017 First official language - English 8 18 38 26 10 1 0 35 27 357
2017 First official language - French 4 16 42 27 11 0 1 38 20 178

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 44 11 10 2 2 0 76 12 341
2020 First official language - French 31 47 15 4 1 2 0 79 6 164
2019 First official language - English 26 45 16 7 2 4 0 74 9 400
2019 First official language - French 29 47 12 6 1 4 0 80 8 188
2018 First official language - English 33 42 13 6 2 3 0 78 9 315
2018 First official language - French 25 53 16 2 2 4 0 80 4 164
2017 First official language - English 27 44 14 9 3 3 0 74 12 357
2017 First official language - French 22 48 19 3 2 4 1 74 6 177

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 39 14 14 4 4 0 67 19 340
2020 First official language - French 31 32 20 10 3 4 0 66 13 165

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 25 12 17 8 2 1 62 26 339
2020 First official language - French 39 29 15 8 8 1 0 69 17 166

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 30 13 4 3 4 0 79 7 341
2020 First official language - French 47 32 12 3 4 2 1 81 7 164

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 36 14 9 4 2 0 72 14 342
2020 First official language - French 33 33 16 13 3 2 0 67 16 166
2019 First official language - English 27 39 18 10 2 3 0 69 13 401
2019 First official language - French 30 41 14 10 2 3 0 73 12 188
2018 First official language - English 27 40 15 11 4 2 0 69 16 315
2018 First official language - French 22 45 22 6 4 2 0 69 9 166
2017 First official language - English 24 44 13 11 7 2 0 69 18 357
2017 First official language - French 20 41 24 11 3 1 1 61 15 178

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 43 10 9 3 1 1 78 11 342
2020 First official language - French 33 49 10 7 1 1 0 82 8 166

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 34 15 13 7 1 1 64 20 342
2020 First official language - French 29 43 12 10 6 1 0 73 16 165

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 39 21 6 1 2 2 71 7 339
2020 First official language - French 27 46 17 4 2 4 1 76 6 164

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 31 12 3 1 2 3 83 4 342
2020 First official language - French 43 39 13 2 1 1 0 83 4 166

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 70 17 3 1 0 8 1 95 1 341
2020 First official language - French 59 32 5 1 1 2 0 93 2 166

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 37 12 9 2 4 0 75 12 340
2020 First official language - French 37 40 14 4 1 4 0 80 6 165

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 32 8 9 3 1 1 81 12 339
2020 First official language - French 51 32 8 5 4 1 0 84 9 166

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 27 4 2 1 1 1 92 3 341
2020 First official language - French 57 30 5 4 1 2 1 89 6 166

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 40 17 20 4 0 0 60 23 82
2020 First official language - French 27 46 14 9 2 2 0 74 11 48
2019 First official language - English 17 57 11 8 2 4 1 78 10 101
2019 First official language - French 28 47 8 6 0 4 6 84 6 47

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 100 0 82
2020 First official language - French 100 0 48

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 33 14 33 8 0 0 45 41 82
2020 First official language - French 18 25 27 11 17 0 2 44 28 48
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 340
2020 First official language - French 4 96 166

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 342
2020 First official language - French 9 91 166
2019 First official language - English 12 88 401
2019 First official language - French 10 90 191
2017 First official language - English 12 88 356
2017 First official language - French 11 89 178
2014 First official language - English 9 91 364
2014 First official language - French 11 89 220

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 27
2020 First official language - French 40 60 15

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 85 15 27
2020 First official language - French 94 6 15
2019 First official language - English 89 11 46
2019 First official language - French 95 5 19
2017 First official language - English 75 25 41
2017 First official language - French 78 22 19
2014 First official language - English 74 26 33
2014 First official language - French 66 34 23

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 30 9 8 0 0 0 83 8 23
2020 First official language - French 67 33 0 0 0 0 0 100 0 14
2019 First official language - English 60 32 2 5 0 0 0 93 5 40
2019 First official language - French 41 54 0 5 0 0 0 95 5 18
2017 First official language - English 55 22 6 16 0 0 0 78 16 31
2017 First official language - French 59 7 7 14 13 0 0 66 27 15
2014 First official language - English 57 35 4 4 0 0 0 92 4 25
2014 First official language - French 47 20 13 7 7 6 0 72 14 15

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 33 8 5 2 5 3 84 7 341
2020 First official language - French 50 30 9 3 1 3 3 86 5 166
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 55 19 0 68 32 342
2020 First official language - French 23 62 15 1 73 27 166

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 88
2020 First official language - French 44 56 37

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 18 12 28 17 0 0 43 45 88
2020 First official language - French 22 30 6 19 16 2 6 56 38 37

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 15 7 28 38 2 1 25 68 87
2020 First official language - French 11 11 11 38 24 2 3 23 66 37

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 21 12 5 4 1 6 78 9 342
2020 First official language - French 41 23 14 10 3 1 9 71 14 166
2019 First official language - English 45 19 11 9 8 2 7 70 18 396
2019 First official language - French 36 16 20 9 10 2 7 57 21 191
2018 First official language - English 43 18 15 9 5 2 9 68 15 313
2018 First official language - French 48 18 12 9 8 1 3 69 18 166
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