2020 Public Service Employee Survey Results for Department of Finance Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	52	1	8	1	89	9	160
2020	3 to 10 years in current department or agency	36	51	4	8	1	87	9	190
2020	11 to 20 years in current department or agency	30	54	2	11	3	84	14	110
2020	More than 20 years in current department or agency	34	49	0	14	3	83	17	21

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	77	17	1	2	1	2	1	96	3	159
2020	3 to 10 years in current department or agency	74	15	5	2	2	2	1	91	4	192
2020	11 to 20 years in current department or agency	72	14	9	5	0	0	1	86	5	110
2020	More than 20 years in current department or agency	92	5	0	0	3	0	0	97	3	21
2017	Less than 3 years in current department or agency	80	13	2	2	1	2	1	95	3	181
2017	3 to 10 years in current department or agency	73	20	5	1	0	1	0	94	1	209
2017	11 to 20 years in current department or agency	68	19	6	2	2	2	1	89	4	114
2017	More than 20 years in current department or agency	82	18	0	0	0	0	0	100	0	24
2014	Less than 3 years in current department or agency	76	17	2	4	1	0	0	93	5	143
2014	3 to 10 years in current department or agency	67	21	4	4	1	2	1	91	5	275
2014	11 to 20 years in current department or agency	68	18	4	3	3	3	0	88	7	118
2014	More than 20 years in current department or agency	74	22	2	0	0	0	2	97	0	41

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	38	12	17	3	1	68	20	160
2020	3 to 10 years in current department or agency	35	42	12	9	2	0	76	12	191
2020	11 to 20 years in current department or agency	22	48	13	13	4	0	69	17	109
2020	More than 20 years in current department or agency	41	33	5	14	8	0	74	21	22
2019	Less than 3 years in current department or agency	58	30	3	8	1	0	88	9	225
2019	3 to 10 years in current department or agency	54	35	5	3	3	0	89	5	191
2019	11 to 20 years in current department or agency	62	28	6	3	0	0	90	3	114
2019	More than 20 years in current department or agency	53	38	0	3	6	0	91	9	34
2017	Less than 3 years in current department or agency	53	35	3	7	1	0	89	8	182
2017	3 to 10 years in current department or agency	42	41	5	10	2	0	83	12	209
2017	11 to 20 years in current department or agency	49	36	9	4	1	0	85	5	114
2017	More than 20 years in current department or agency	49	42	0	9	0	0	91	9	24
2014	Less than 3 years in current department or agency	40	40	6	9	4	0	80	13	143
2014	3 to 10 years in current department or agency	43	33	9	11	4	0	76	15	274
2014	11 to 20 years in current department or agency	40	36	10	10	4	0	76	14	118
2014	More than 20 years in current department or agency	47	31	12	2	7	0	78	10	41

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	39	11	15	1	0	0	73	16	157
2020	3 to 10 years in current department or agency	27	45	15	11	1	1	1	73	12	192
2020	11 to 20 years in current department or agency	25	43	16	9	4	0	3	70	13	108
2020	More than 20 years in current department or agency	46	27	5	10	3	0	10	81	14	22
2019	Less than 3 years in current department or agency	34	42	8	12	2	0	1	78	14	224
2019	3 to 10 years in current department or agency	32	42	12	10	4	1	1	75	13	189
2019	11 to 20 years in current department or agency	43	37	12	6	3	0	0	80	9	112
2019	More than 20 years in current department or agency	43	38	15	0	3	0	0	82	3	33
2018	Less than 3 years in current department or agency	26	48	10	12	3	0	1	75	15	202
2018	3 to 10 years in current department or agency	30	46	8	13	2	0	0	77	15	147
2018	11 to 20 years in current department or agency	24	54	10	6	5	0	1	79	11	92
2018	More than 20 years in current department or agency	48	38	12	2	0	0	0	86	2	30
2017	Less than 3 years in current department or agency	36	39	12	11	1	1	0	76	12	181
2017	3 to 10 years in current department or agency	36	41	8	12	3	0	0	77	15	209
2017	11 to 20 years in current department or agency	32	41	18	5	4	0	0	73	9	114
2017	More than 20 years in current department or agency	50	37	9	0	5	0	0	87	5	24
2014	Less than 3 years in current department or agency	21	38	21	14	3	1	2	61	17	143
2014	3 to 10 years in current department or agency	26	40	18	12	3	0	1	67	16	275
2014	11 to 20 years in current department or agency	23	42	17	15	3	0	0	66	17	117
2014	More than 20 years in current department or agency	51	35	2	7	2	0	2	88	10	41

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	40	8	10	1	0	1	82	10	158
2020	3 to 10 years in current department or agency	45	43	7	3	1	0	1	89	4	191
2020	11 to 20 years in current department or agency	41	38	13	4	4	0	0	80	7	109
2020	More than 20 years in current department or agency	48	25	0	19	3	0	5	77	23	21
2019	Less than 3 years in current department or agency	61	29	5	4	1	0	0	90	5	224
2019	3 to 10 years in current department or agency	55	36	5	2	3	0	0	91	4	189
2019	11 to 20 years in current department or agency	60	30	9	1	1	0	0	89	2	114
2019	More than 20 years in current department or agency	64	27	6	0	3	0	0	91	3	34
2017	Less than 3 years in current department or agency	57	33	5	5	1	1	0	90	5	181
2017	3 to 10 years in current department or agency	57	30	6	4	3	0	0	87	7	207
2017	11 to 20 years in current department or agency	52	36	8	3	2	0	0	87	4	113
2017	More than 20 years in current department or agency	69	22	5	4	0	0	0	91	4	24
2014	Less than 3 years in current department or agency	52	33	9	5	1	0	0	85	5	143
2014	3 to 10 years in current department or agency	56	27	11	5	1	0	0	83	6	275
2014	11 to 20 years in current department or agency	44	40	10	3	1	2	0	85	4	119
2014	More than 20 years in current department or agency	63	30	7	0	0	0	0	93	0	41

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	30	11	14	4	0	1	70	18	159
2020	3 to 10 years in current department or agency	32	35	13	14	5	0	0	67	19	192
2020	11 to 20 years in current department or agency	33	41	14	9	3	0	0	73	13	110
2020	More than 20 years in current department or agency	46	37	10	4	3	0	0	83	7	22
2019	Less than 3 years in current department or agency	43	39	6	10	1	1	0	83	11	225
2019	3 to 10 years in current department or agency	40	37	7	10	5	0	0	78	16	191
2019	11 to 20 years in current department or agency	40	43	9	6	2	0	0	84	8	115
2019	More than 20 years in current department or agency	51	35	6	5	3	0	0	86	8	34
2018	Less than 3 years in current department or agency	39	39	11	7	3	1	0	80	10	202
2018	3 to 10 years in current department or agency	42	35	9	10	4	0	0	77	14	146
2018	11 to 20 years in current department or agency	39	38	10	9	4	0	0	77	13	92
2018	More than 20 years in current department or agency	40	43	7	7	3	0	0	83	11	30
2017	Less than 3 years in current department or agency	44	34	8	7	5	1	1	80	12	180
2017	3 to 10 years in current department or agency	40	33	12	9	6	0	0	72	15	208
2017	11 to 20 years in current department or agency	36	41	8	10	5	0	0	77	15	112
2017	More than 20 years in current department or agency	45	37	9	5	0	0	5	86	5	24
2014	Less than 3 years in current department or agency	44	35	7	9	3	1	2	81	12	143
2014	3 to 10 years in current department or agency	38	33	13	8	8	0	1	71	16	275
2014	11 to 20 years in current department or agency	27	34	16	14	8	0	0	62	22	119
2014	More than 20 years in current department or agency	36	40	17	2	5	0	0	76	7	41

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	39	9	8	3	81	10	160
2020	3 to 10 years in current department or agency	42	41	7	9	1	83	10	192
2020	11 to 20 years in current department or agency	42	41	11	4	3	83	6	110
2020	More than 20 years in current department or agency	34	49	9	5	3	83	8	21
2019	Less than 3 years in current department or agency	47	40	8	4	1	87	5	224
2019	3 to 10 years in current department or agency	45	39	8	6	2	84	8	190
2019	11 to 20 years in current department or agency	52	37	7	3	2	88	5	115
2019	More than 20 years in current department or agency	49	36	9	3	3	85	6	34
2018	Less than 3 years in current department or agency	35	46	12	6	1	81	7	200
2018	3 to 10 years in current department or agency	40	46	8	5	1	85	6	144
2018	11 to 20 years in current department or agency	35	51	8	3	2	87	6	91
2018	More than 20 years in current department or agency	58	33	6	0	3	91	3	30
2017	Less than 3 years in current department or agency	41	46	7	5	1	87	6	182
2017	3 to 10 years in current department or agency	43	43	5	5	4	85	10	209
2017	11 to 20 years in current department or agency	37	50	6	5	2	88	6	114
2017	More than 20 years in current department or agency	44	52	5	0	0	95	0	24
2014	Less than 3 years in current department or agency	41	41	9	7	2	82	9	143
2014	3 to 10 years in current department or agency	36	44	9	10	1	80	11	275
2014	11 to 20 years in current department or agency	34	52	6	4	3	86	8	119
2014	More than 20 years in current department or agency	56	34	5	5	0	90	5	41

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	39	10	10	3	1	0	77	13	160
2020	3 to 10 years in current department or agency	35	43	11	8	3	0	0	78	11	191
2020	11 to 20 years in current department or agency	36	37	14	9	4	0	1	74	12	109
2020	More than 20 years in current department or agency	24	68	5	0	3	0	0	92	3	21
2019	Less than 3 years in current department or agency	38	43	7	10	1	0	0	82	11	225
2019	3 to 10 years in current department or agency	38	41	10	7	4	0	0	79	11	191
2019	11 to 20 years in current department or agency	44	33	10	8	5	0	0	77	13	115
2019	More than 20 years in current department or agency	36	52	0	6	6	0	0	89	11	34
2018	Less than 3 years in current department or agency	38	38	13	7	4	0	0	76	11	201
2018	3 to 10 years in current department or agency	36	36	8	10	10	0	0	72	20	145
2018	11 to 20 years in current department or agency	31	35	15	10	9	0	0	66	19	92
2018	More than 20 years in current department or agency	51	35	11	0	3	0	0	86	3	30
2017	Less than 3 years in current department or agency	37	40	12	7	3	1	1	78	10	182
2017	3 to 10 years in current department or agency	33	37	13	12	5	0	0	70	17	208
2017	11 to 20 years in current department or agency	27	41	13	14	5	0	0	68	19	114
2017	More than 20 years in current department or agency	37	33	17	13	0	0	0	70	13	24
2014	Less than 3 years in current department or agency	30	46	13	5	3	1	2	78	8	143
2014	3 to 10 years in current department or agency	27	36	17	15	5	0	0	63	20	275
2014	11 to 20 years in current department or agency	25	41	17	13	4	0	0	66	17	119
2014	More than 20 years in current department or agency	41	32	10	10	7	0	0	73	17	41

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	37	8	9	3	1	0	80	11	160
2020	3 to 10 years in current department or agency	34	43	11	11	1	0	0	77	12	188
2020	11 to 20 years in current department or agency	37	48	6	4	5	0	0	85	8	108
2020	More than 20 years in current department or agency	41	52	5	0	3	0	0	92	3	20
2019	Less than 3 years in current department or agency	39	44	7	7	2	0	0	84	10	225
2019	3 to 10 years in current department or agency	35	43	9	10	2	0	0	78	13	191
2019	11 to 20 years in current department or agency	41	44	10	4	2	0	0	85	5	115
2019	More than 20 years in current department or agency	47	40	6	0	7	0	0	87	7	32
2018	Less than 3 years in current department or agency	26	49	12	8	4	0	0	75	12	201
2018	3 to 10 years in current department or agency	29	50	6	10	4	0	1	79	14	146
2018	11 to 20 years in current department or agency	30	49	11	7	3	0	0	79	10	92
2018	More than 20 years in current department or agency	62	27	8	3	0	0	0	89	3	29
2017	Less than 3 years in current department or agency	35	46	7	10	2	0	0	81	12	182
2017	3 to 10 years in current department or agency	34	46	7	10	3	0	0	80	13	209
2017	11 to 20 years in current department or agency	32	44	15	7	3	0	0	76	10	114
2017	More than 20 years in current department or agency	50	37	13	0	0	0	0	87	0	24

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	35	4	6	1	0	0	89	7	160
2020	3 to 10 years in current department or agency	47	39	8	5	2	0	0	86	6	191
2020	11 to 20 years in current department or agency	49	41	6	3	1	0	0	90	3	109
2020	More than 20 years in current department or agency	71	26	0	0	3	0	0	97	3	20
2019	Less than 3 years in current department or agency	58	29	8	3	1	0	0	88	4	225
2019	3 to 10 years in current department or agency	53	36	7	2	2	0	0	88	4	191
2019	11 to 20 years in current department or agency	56	32	11	1	0	0	0	88	1	114
2019	More than 20 years in current department or agency	62	29	3	3	3	0	0	91	6	34
2018	Less than 3 years in current department or agency	48	44	3	1	2	1	0	93	3	203
2018	3 to 10 years in current department or agency	55	35	6	2	2	0	0	90	4	146
2018	11 to 20 years in current department or agency	57	39	3	1	0	0	0	96	1	93
2018	More than 20 years in current department or agency	67	30	3	0	0	0	0	97	0	30
2017	Less than 3 years in current department or agency	48	39	7	5	1	0	0	87	6	182
2017	3 to 10 years in current department or agency	45	40	8	5	2	0	0	85	7	209
2017	11 to 20 years in current department or agency	50	36	8	4	2	0	0	87	6	114
2017	More than 20 years in current department or agency	62	34	0	0	5	0	0	95	5	24
2014	Less than 3 years in current department or agency	50	37	9	2	1	1	1	88	3	143
2014	3 to 10 years in current department or agency	48	38	9	3	1	0	0	87	4	275
2014	11 to 20 years in current department or agency	47	43	7	3	1	0	0	90	3	119
2014	More than 20 years in current department or agency	51	37	10	2	0	0	0	88	2	41

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	39	10	8	3	0	0	79	11	158
2020	3 to 10 years in current department or agency	36	41	12	9	3	0	0	76	12	191
2020	11 to 20 years in current department or agency	40	39	10	8	2	0	1	79	10	108
2020	More than 20 years in current department or agency	44	49	0	4	3	0	0	93	7	21
2019	Less than 3 years in current department or agency	45	38	8	7	2	0	0	83	9	225
2019	3 to 10 years in current department or agency	43	36	12	6	4	0	0	79	10	190
2019	11 to 20 years in current department or agency	50	30	9	8	4	0	0	80	11	115
2019	More than 20 years in current department or agency	44	44	3	0	9	0	0	88	9	34
2018	Less than 3 years in current department or agency	43	35	13	6	2	0	0	79	8	201
2018	3 to 10 years in current department or agency	41	37	6	7	9	0	0	78	16	145
2018	11 to 20 years in current department or agency	38	32	17	7	6	1	0	70	12	92
2018	More than 20 years in current department or agency	53	37	3	3	3	0	0	90	6	30
2017	Less than 3 years in current department or agency	40	43	8	5	5	0	0	83	9	182
2017	3 to 10 years in current department or agency	34	38	11	9	7	0	0	72	17	208
2017	11 to 20 years in current department or agency	33	42	11	9	6	0	0	75	14	114
2017	More than 20 years in current department or agency	52	28	5	9	5	0	0	81	14	22

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	36	9	6	1	0	84	6	158
2020	3 to 10 years in current department or agency	48	37	10	4	1	0	86	4	189
2020	11 to 20 years in current department or agency	55	39	5	0	0	1	94	0	108
2020	More than 20 years in current department or agency	63	34	0	0	3	0	97	3	21
2019	Less than 3 years in current department or agency	56	33	8	2	1	0	89	3	225
2019	3 to 10 years in current department or agency	51	36	9	2	2	0	87	4	191
2019	11 to 20 years in current department or agency	61	29	8	2	0	0	90	2	114
2019	More than 20 years in current department or agency	59	26	9	0	6	0	85	6	34
2018	Less than 3 years in current department or agency	45	37	14	2	1	0	83	3	202
2018	3 to 10 years in current department or agency	52	41	5	1	1	0	93	2	145
2018	11 to 20 years in current department or agency	55	37	6	1	1	0	92	2	93
2018	More than 20 years in current department or agency	81	19	0	0	0	0	100	0	30
2017	Less than 3 years in current department or agency	52	38	8	2	0	0	90	2	182
2017	3 to 10 years in current department or agency	57	33	6	3	1	0	89	5	207
2017	11 to 20 years in current department or agency	47	39	6	6	1	1	86	7	114
2017	More than 20 years in current department or agency	62	33	0	5	0	0	95	5	24
2014	Less than 3 years in current department or agency	54	34	9	2	1	0	88	3	143
2014	3 to 10 years in current department or agency	61	27	9	3	0	0	87	3	274
2014	11 to 20 years in current department or agency	55	35	9	1	0	0	90	1	118
2014	More than 20 years in current department or agency	78	17	2	2	0	0	95	2	41

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	39	13	8	1	0	0	78	9	159
2020	3 to 10 years in current department or agency	36	39	16	8	1	0	0	75	9	190
2020	11 to 20 years in current department or agency	40	40	10	8	0	1	1	81	9	108
2020	More than 20 years in current department or agency	45	42	5	5	3	0	0	87	8	20
2019	Less than 3 years in current department or agency	42	39	8	7	2	0	1	82	9	224
2019	3 to 10 years in current department or agency	34	47	12	5	2	0	0	81	7	190
2019	11 to 20 years in current department or agency	54	32	9	4	1	0	1	86	5	113
2019	More than 20 years in current department or agency	49	39	3	3	6	0	0	88	9	34
2018	Less than 3 years in current department or agency	36	46	9	6	2	1	0	82	8	203
2018	3 to 10 years in current department or agency	37	43	10	7	3	0	0	80	10	146
2018	11 to 20 years in current department or agency	35	41	12	12	1	0	0	76	13	93
2018	More than 20 years in current department or agency	37	41	18	3	0	0	0	78	3	30
2017	Less than 3 years in current department or agency	40	41	10	7	2	0	0	81	9	182
2017	3 to 10 years in current department or agency	41	37	11	9	3	0	0	77	12	208
2017	11 to 20 years in current department or agency	40	40	9	7	4	0	1	80	11	114
2017	More than 20 years in current department or agency	55	36	0	5	5	0	0	90	10	23
2014	Less than 3 years in current department or agency	32	44	13	8	1	1	0	77	9	143
2014	3 to 10 years in current department or agency	33	44	8	11	3	0	0	78	14	275
2014	11 to 20 years in current department or agency	29	54	7	9	3	0	0	82	11	119
2014	More than 20 years in current department or agency	46	38	5	11	0	0	0	85	11	41

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	35	11	10	3	0	0	76	13	160
2020	3 to 10 years in current department or agency	38	38	14	8	2	0	0	76	10	191
2020	11 to 20 years in current department or agency	37	41	13	6	4	0	1	78	9	110
2020	More than 20 years in current department or agency	39	49	5	4	3	0	0	88	7	21
2019	Less than 3 years in current department or agency	40	40	8	9	2	0	0	81	11	223
2019	3 to 10 years in current department or agency	36	40	13	9	2	0	0	76	11	191
2019	11 to 20 years in current department or agency	47	30	15	5	3	0	0	77	8	115
2019	More than 20 years in current department or agency	41	41	6	6	6	0	0	82	12	34
2018	Less than 3 years in current department or agency	36	38	13	8	5	0	1	74	13	202
2018	3 to 10 years in current department or agency	35	40	12	8	5	0	0	76	12	145
2018	11 to 20 years in current department or agency	40	34	13	7	6	0	0	74	13	93
2018	More than 20 years in current department or agency	36	25	33	3	0	0	3	62	3	30
2017	Less than 3 years in current department or agency	42	37	10	9	2	1	0	80	11	182
2017	3 to 10 years in current department or agency	37	36	13	9	5	0	0	73	14	208
2017	11 to 20 years in current department or agency	37	39	10	10	3	0	1	77	13	114
2017	More than 20 years in current department or agency	47	30	13	0	5	0	5	82	5	24
2014	Less than 3 years in current department or agency	38	36	19	5	1	0	1	74	6	143
2014	3 to 10 years in current department or agency	37	40	10	9	3	0	1	78	12	275
2014	11 to 20 years in current department or agency	30	42	15	9	4	0	0	72	14	119
2014	More than 20 years in current department or agency	33	39	10	14	2	0	0	73	17	41

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	47	7	6	1	0	1	86	7	160
2020	3 to 10 years in current department or agency	37	41	12	7	2	1	1	80	8	186
2020	11 to 20 years in current department or agency	39	40	13	7	0	0	1	80	7	109
2020	More than 20 years in current department or agency	37	60	0	0	3	0	0	97	3	22
2019	Less than 3 years in current department or agency	40	45	7	4	1	2	1	88	5	221
2019	3 to 10 years in current department or agency	39	40	12	6	2	0	1	80	8	190
2019	11 to 20 years in current department or agency	43	39	11	2	2	0	4	85	4	113
2019	More than 20 years in current department or agency	56	34	3	3	3	0	0	91	6	32
2018	Less than 3 years in current department or agency	34	44	12	5	3	1	1	80	8	203
2018	3 to 10 years in current department or agency	34	42	11	9	2	0	1	77	11	145
2018	11 to 20 years in current department or agency	33	38	17	4	5	0	2	73	10	93
2018	More than 20 years in current department or agency	64	26	7	3	0	0	0	90	3	30
2017	Less than 3 years in current department or agency	40	45	6	6	1	1	1	87	7	182
2017	3 to 10 years in current department or agency	39	39	10	10	2	0	0	78	12	208
2017	11 to 20 years in current department or agency	35	40	14	7	2	0	2	76	9	114
2017	More than 20 years in current department or agency	49	47	0	0	5	0	0	95	5	24
2014	Less than 3 years in current department or agency	40	41	10	5	1	1	1	83	6	142
2014	3 to 10 years in current department or agency	39	37	12	7	2	0	2	78	9	275
2014	11 to 20 years in current department or agency	34	42	12	8	2	0	1	77	10	119
2014	More than 20 years in current department or agency	46	37	5	10	2	0	0	83	12	41

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	34	10	7	3	0	80	10	160
2020	3 to 10 years in current department or agency	46	36	12	5	1	0	82	6	191
2020	11 to 20 years in current department or agency	48	42	6	2	1	1	91	3	110
2020	More than 20 years in current department or agency	33	60	5	0	3	0	93	3	22
2019	Less than 3 years in current department or agency	50	40	5	4	1	0	90	5	225
2019	3 to 10 years in current department or agency	47	38	10	4	2	0	84	6	191
2019	11 to 20 years in current department or agency	51	36	9	2	2	0	88	4	115
2019	More than 20 years in current department or agency	50	40	6	3	0	0	91	3	33
2018	Less than 3 years in current department or agency	45	39	11	3	2	0	84	5	201
2018	3 to 10 years in current department or agency	43	43	9	3	1	0	86	5	146
2018	11 to 20 years in current department or agency	48	43	5	2	1	0	91	3	93
2018	More than 20 years in current department or agency	68	26	7	0	0	0	93	0	30
2017	Less than 3 years in current department or agency	47	43	5	4	1	0	90	5	182
2017	3 to 10 years in current department or agency	49	35	10	4	2	0	84	6	207
2017	11 to 20 years in current department or agency	41	45	6	3	4	1	87	7	114
2017	More than 20 years in current department or agency	48	47	5	0	0	0	95	0	24
2014	Less than 3 years in current department or agency	49	35	9	6	1	0	84	7	143
2014	3 to 10 years in current department or agency	44	38	11	4	3	0	82	7	273
2014	11 to 20 years in current department or agency	38	47	8	4	3	0	85	7	119
2014	More than 20 years in current department or agency	59	31	8	2	0	0	90	2	41

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	26	26	24	18	5	0	0	52	23	160
2020	3 to 10 years in current department or agency	22	32	24	17	5	0	0	54	22	190
2020	11 to 20 years in current department or agency	15	35	27	13	10	0	0	50	23	110
2020	More than 20 years in current department or agency	26	37	9	23	5	0	0	63	28	22
2019	Less than 3 years in current department or agency	28	38	24	8	2	0	0	66	10	224
2019	3 to 10 years in current department or agency	22	41	21	12	4	0	0	64	16	189
2019	11 to 20 years in current department or agency	25	45	21	6	2	1	0	71	8	114
2019	More than 20 years in current department or agency	46	32	6	11	5	0	0	78	17	34
2018	Less than 3 years in current department or agency	31	33	23	9	3	0	1	65	12	204
2018	3 to 10 years in current department or agency	24	35	21	13	7	0	0	59	20	147
2018	11 to 20 years in current department or agency	23	38	24	9	6	0	0	62	14	92
2018	More than 20 years in current department or agency	30	50	11	7	2	0	0	79	10	30
2017	Less than 3 years in current department or agency	29	42	17	9	2	1	0	71	11	182
2017	3 to 10 years in current department or agency	22	38	26	8	6	0	0	59	14	209
2017	11 to 20 years in current department or agency	22	40	18	11	8	0	1	63	19	114
2017	More than 20 years in current department or agency	31	58	8	0	3	0	0	89	3	23
2014	Less than 3 years in current department or agency	28	38	22	7	5	0	0	65	13	143
2014	3 to 10 years in current department or agency	29	39	19	6	7	0	0	68	13	275
2014	11 to 20 years in current department or agency	24	34	22	14	6	0	0	58	20	119
2014	More than 20 years in current department or agency	23	36	22	7	12	0	0	59	19	41

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	6	22	41	21	10	1	0	31	28	160
2020	3 to 10 years in current department or agency	5	27	42	20	5	0	1	25	33	192
2020	11 to 20 years in current department or agency	11	21	41	21	6	0	0	27	31	110
2020	More than 20 years in current department or agency	5	27	38	20	10	0	0	30	32	22
2019	Less than 3 years in current department or agency	5	20	37	24	11	0	1	36	26	225
2019	3 to 10 years in current department or agency	8	25	42	19	6	0	1	25	32	190
2019	11 to 20 years in current department or agency	1	16	53	21	6	0	2	28	18	115
2019	More than 20 years in current department or agency	3	21	37	30	8	0	0	38	25	33
2018	Less than 3 years in current department or agency	8	19	39	24	7	1	2	32	28	204
2018	3 to 10 years in current department or agency	6	24	45	18	6	0	1	24	30	146
2018	11 to 20 years in current department or agency	12	24	46	14	3	0	1	17	36	92
2018	More than 20 years in current department or agency	3	23	37	27	7	0	2	35	27	30
2017	Less than 3 years in current department or agency	4	19	34	26	13	1	2	40	24	181
2017	3 to 10 years in current department or agency	8	25	45	14	7	1	1	22	33	209
2017	11 to 20 years in current department or agency	5	22	50	16	5	0	2	21	28	113
2017	More than 20 years in current department or agency	0	26	32	20	18	0	4	40	27	24
2014	Less than 3 years in current department or agency	6	19	41	22	12	1	0	34	25	143
2014	3 to 10 years in current department or agency	4	21	43	23	8	0	1	32	25	274
2014	11 to 20 years in current department or agency	4	17	56	16	5	2	0	21	22	119
2014	More than 20 years in current department or agency	5	15	55	22	3	0	0	25	19	41

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	2	7	19	41	27	2	1	70	10	160
2020	3 to 10 years in current department or agency	3	10	25	39	21	1	1	61	14	192
2020	11 to 20 years in current department or agency	2	6	25	47	17	1	1	66	8	110
2020	More than 20 years in current department or agency	0	9	24	41	26	0	0	67	9	22
2019	Less than 3 years in current department or agency	0	5	24	33	34	2	1	69	6	225
2019	3 to 10 years in current department or agency	2	6	23	41	27	0	2	68	8	190
2019	11 to 20 years in current department or agency	2	4	24	39	24	4	4	67	7	113
2019	More than 20 years in current department or agency	0	6	16	42	36	0	0	78	6	33
2018	Less than 3 years in current department or agency	3	9	21	40	23	4	2	66	12	203
2018	3 to 10 years in current department or agency	3	14	22	39	21	0	1	60	18	146
2018	11 to 20 years in current department or agency	7	8	19	44	23	0	0	67	14	92
2018	More than 20 years in current department or agency	2	7	32	27	26	0	6	56	10	29
2017	Less than 3 years in current department or agency	3	11	15	34	32	2	4	70	14	181
2017	3 to 10 years in current department or agency	6	10	24	33	26	1	1	60	16	207
2017	11 to 20 years in current department or agency	5	9	24	38	23	0	2	62	14	113
2017	More than 20 years in current department or agency	0	0	38	28	26	0	8	59	0	24
2014	Less than 3 years in current department or agency	4	12	16	35	26	4	3	65	17	142
2014	3 to 10 years in current department or agency	1	13	23	38	22	1	3	62	14	273
2014	11 to 20 years in current department or agency	2	7	22	51	14	3	2	68	9	119
2014	More than 20 years in current department or agency	0	7	27	48	18	0	0	66	7	41

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	6	19	31	30	14	1	0	44	25	160
2020	3 to 10 years in current department or agency	9	14	36	29	12	0	1	40	23	191
2020	11 to 20 years in current department or agency	9	13	31	35	10	1	1	46	22	110
2020	More than 20 years in current department or agency	0	10	46	23	21	0	0	45	10	22
2019	Less than 3 years in current department or agency	6	12	37	26	16	1	1	43	19	225
2019	3 to 10 years in current department or agency	4	16	38	32	10	1	1	42	20	191
2019	11 to 20 years in current department or agency	6	13	36	29	13	0	3	43	20	114
2019	More than 20 years in current department or agency	0	16	36	29	14	0	6	45	17	34
2018	Less than 3 years in current department or agency	7	16	30	33	10	2	2	45	24	204
2018	3 to 10 years in current department or agency	6	19	38	20	15	1	1	36	26	146
2018	11 to 20 years in current department or agency	14	12	43	22	7	1	2	29	27	92
2018	More than 20 years in current department or agency	4	17	33	25	19	0	2	45	21	29
2017	Less than 3 years in current department or agency	6	17	32	23	20	1	1	44	23	181
2017	3 to 10 years in current department or agency	10	18	41	17	13	1	1	30	28	206
2017	11 to 20 years in current department or agency	8	14	37	30	10	1	1	40	22	113
2017	More than 20 years in current department or agency	8	18	24	33	13	0	4	48	27	24
2014	Less than 3 years in current department or agency	8	26	27	21	11	5	2	35	36	143
2014	3 to 10 years in current department or agency	12	23	33	24	7	0	2	31	35	274
2014	11 to 20 years in current department or agency	12	22	43	18	3	2	1	22	34	119
2014	More than 20 years in current department or agency	10	17	41	15	15	0	2	31	27	41

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	6	14	41	24	13	1	0	38	21	158
2020	3 to 10 years in current department or agency	9	23	37	21	9	0	1	30	33	191
2020	11 to 20 years in current department or agency	6	28	45	18	3	0	2	21	34	108
2020	More than 20 years in current department or agency	0	23	41	24	12	0	0	36	23	22
2019	Less than 3 years in current department or agency	5	17	40	22	14	1	1	36	23	225
2019	3 to 10 years in current department or agency	6	23	39	25	8	0	0	32	29	188
2019	11 to 20 years in current department or agency	3	17	49	24	6	0	1	30	20	113
2019	More than 20 years in current department or agency	0	26	47	15	12	0	0	27	26	33
2018	Less than 3 years in current department or agency	4	13	39	31	11	1	2	43	17	203
2018	3 to 10 years in current department or agency	6	21	39	25	9	0	0	33	27	145
2018	11 to 20 years in current department or agency	7	25	41	21	5	0	1	27	32	92
2018	More than 20 years in current department or agency	3	16	54	10	11	0	6	22	20	29
2017	Less than 3 years in current department or agency	6	8	29	39	16	1	2	56	14	182
2017	3 to 10 years in current department or agency	9	24	38	20	10	0	0	29	33	207
2017	11 to 20 years in current department or agency	9	22	44	20	5	0	1	24	31	113
2017	More than 20 years in current department or agency	0	17	33	37	9	0	4	48	18	24
2014	Less than 3 years in current department or agency	4	14	36	23	16	5	2	42	20	143
2014	3 to 10 years in current department or agency	5	18	41	24	10	0	2	35	24	275
2014	11 to 20 years in current department or agency	8	30	42	14	5	0	1	19	38	119
2014	More than 20 years in current department or agency	0	26	46	17	8	0	2	26	27	41

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	6	19	27	28	15	3	3	45	26	160
2020	3 to 10 years in current department or agency	10	16	31	32	9	1	1	42	26	191
2020	11 to 20 years in current department or agency	11	24	39	20	4	0	3	24	36	110
2020	More than 20 years in current department or agency	4	14	28	28	21	0	5	52	19	22
2019	Less than 3 years in current department or agency	6	15	24	28	22	3	2	53	22	225
2019	3 to 10 years in current department or agency	8	14	34	30	12	0	2	43	22	191
2019	11 to 20 years in current department or agency	8	12	36	31	10	1	3	43	20	115
2019	More than 20 years in current department or agency	3	18	42	21	9	0	5	32	23	33
2018	Less than 3 years in current department or agency	8	14	25	31	16	2	3	50	23	204
2018	3 to 10 years in current department or agency	12	23	29	26	9	1	1	35	36	146
2018	11 to 20 years in current department or agency	6	22	37	22	12	0	1	35	27	91
2018	More than 20 years in current department or agency	4	16	54	19	4	0	2	24	21	28
2017	Less than 3 years in current department or agency	7	15	22	29	22	2	4	54	23	182
2017	3 to 10 years in current department or agency	12	27	31	20	10	0	1	30	39	206
2017	11 to 20 years in current department or agency	11	21	34	20	12	0	3	33	32	114
2017	More than 20 years in current department or agency	0	8	45	25	18	0	4	44	9	24
2014	Less than 3 years in current department or agency	8	15	26	24	16	6	4	45	26	143
2014	3 to 10 years in current department or agency	8	22	32	25	10	0	3	36	31	274
2014	11 to 20 years in current department or agency	11	18	40	20	9	0	2	29	30	119
2014	More than 20 years in current department or agency	14	19	41	10	13	0	2	23	35	41

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	4	7	23	35	25	4	2	63	12	160
2020	3 to 10 years in current department or agency	6	11	26	35	19	2	1	56	17	192
2020	11 to 20 years in current department or agency	8	9	21	48	13	0	1	62	17	110
2020	More than 20 years in current department or agency	0	14	19	41	26	0	0	67	14	22
2019	Less than 3 years in current department or agency	4	11	25	29	24	4	3	57	15	224
2019	3 to 10 years in current department or agency	6	8	32	34	18	0	2	53	15	191
2019	11 to 20 years in current department or agency	3	11	24	42	13	5	3	59	15	113
2019	More than 20 years in current department or agency	0	16	18	44	19	0	2	64	17	32
2018	Less than 3 years in current department or agency	5	15	30	27	15	5	3	45	22	202
2018	3 to 10 years in current department or agency	8	15	26	34	14	1	3	50	24	145
2018	11 to 20 years in current department or agency	6	12	31	35	16	1	0	51	18	91
2018	More than 20 years in current department or agency	0	20	28	29	22	0	2	52	20	29
2017	Less than 3 years in current department or agency	6	14	24	26	21	4	4	51	23	182
2017	3 to 10 years in current department or agency	10	20	24	26	16	2	2	43	31	206
2017	11 to 20 years in current department or agency	6	11	35	27	17	2	3	45	18	113
2017	More than 20 years in current department or agency	5	14	37	28	13	0	4	43	19	24
2014	Less than 3 years in current department or agency	6	12	21	31	20	7	4	57	20	143
2014	3 to 10 years in current department or agency	4	11	30	31	19	1	3	52	16	273
2014	11 to 20 years in current department or agency	1	9	29	48	10	1	2	60	10	119
2014	More than 20 years in current department or agency	5	12	26	41	10	3	2	54	18	41

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	6	14	27	33	18	2	0	52	20	159
2020	3 to 10 years in current department or agency	6	15	34	31	13	1	1	44	22	191
2020	11 to 20 years in current department or agency	8	15	32	35	7	1	1	43	24	110
2020	More than 20 years in current department or agency	0	23	32	32	12	0	0	44	23	22
2019	Less than 3 years in current department or agency	5	17	30	27	18	2	2	47	22	223
2019	3 to 10 years in current department or agency	6	15	36	34	9	1	1	43	21	190
2019	11 to 20 years in current department or agency	5	8	37	35	12	0	3	49	13	114
2019	More than 20 years in current department or agency	3	12	52	21	9	0	2	31	16	33
2018	Less than 3 years in current department or agency	6	13	38	27	12	2	2	41	20	203
2018	3 to 10 years in current department or agency	3	16	44	22	13	1	1	35	20	146
2018	11 to 20 years in current department or agency	12	14	36	29	5	2	1	36	27	92
2018	More than 20 years in current department or agency	0	17	41	25	15	0	2	41	17	29
2017	Less than 3 years in current department or agency	3	16	26	35	16	1	3	53	20	181
2017	3 to 10 years in current department or agency	11	17	34	24	11	1	2	36	29	208
2017	11 to 20 years in current department or agency	8	10	39	30	9	3	2	41	19	113
2017	More than 20 years in current department or agency	0	26	16	42	4	0	12	53	29	24
2014	Less than 3 years in current department or agency	3	18	29	27	12	7	4	44	24	143
2014	3 to 10 years in current department or agency	7	17	34	26	10	3	3	38	26	272
2014	11 to 20 years in current department or agency	5	20	37	23	9	3	4	33	27	119
2014	More than 20 years in current department or agency	2	15	46	24	8	3	2	34	18	41

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	5	16	33	32	13	0	45	21	160
2020	3 to 10 years in current department or agency	5	18	38	26	13	0	39	23	191
2020	11 to 20 years in current department or agency	7	21	39	25	7	0	32	28	110
2020	More than 20 years in current department or agency	10	4	38	37	12	0	49	14	22
2019	Less than 3 years in current department or agency	3	13	30	34	18	1	53	17	225
2019	3 to 10 years in current department or agency	5	17	39	30	8	1	39	23	191
2019	11 to 20 years in current department or agency	3	14	52	23	6	2	30	17	115
2019	More than 20 years in current department or agency	0	16	52	18	12	2	31	16	33

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	25	13	5	3	14	7	73	11	160
2020	3 to 10 years in current department or agency	31	32	12	6	2	7	10	76	10	192
2020	11 to 20 years in current department or agency	27	39	12	7	4	5	5	75	12	110
2020	More than 20 years in current department or agency	40	32	14	0	0	5	10	84	0	22
2019	Less than 3 years in current department or agency	45	26	8	6	1	6	7	82	8	224
2019	3 to 10 years in current department or agency	39	29	9	4	2	7	9	81	7	191
2019	11 to 20 years in current department or agency	46	30	5	2	4	4	9	88	6	114
2019	More than 20 years in current department or agency	55	24	9	3	0	3	6	87	3	34
2018	Less than 3 years in current department or agency	25	27	19	9	4	11	5	62	15	203
2018	3 to 10 years in current department or agency	33	31	8	10	5	7	5	73	17	146
2018	11 to 20 years in current department or agency	32	30	5	13	4	9	6	73	21	90
2018	More than 20 years in current department or agency	38	37	10	0	0	4	11	88	0	29
2017	Less than 3 years in current department or agency	35	28	11	6	3	10	7	76	11	182
2017	3 to 10 years in current department or agency	34	29	13	10	5	4	6	70	16	209
2017	11 to 20 years in current department or agency	26	37	12	6	4	5	9	74	12	114
2017	More than 20 years in current department or agency	36	21	13	16	0	5	9	66	19	24
2014	Less than 3 years in current department or agency	36	22	12	4	2	9	14	76	8	143
2014	3 to 10 years in current department or agency	34	30	14	5	4	6	7	74	10	275
2014	11 to 20 years in current department or agency	38	31	9	10	2	3	7	77	13	119
2014	More than 20 years in current department or agency	46	34	12	5	2	0	0	80	8	41

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	29	3	4	4	2	0	88	9	160
2020	3 to 10 years in current department or agency	56	24	9	6	4	1	0	81	10	192
2020	11 to 20 years in current department or agency	50	31	9	6	4	0	0	81	10	110
2020	More than 20 years in current department or agency	66	34	0	0	0	0	0	100	0	21
2019	Less than 3 years in current department or agency	59	27	7	5	2	0	0	87	7	225
2019	3 to 10 years in current department or agency	56	30	5	6	2	1	1	87	8	190
2019	11 to 20 years in current department or agency	66	27	1	4	2	1	0	94	5	114
2019	More than 20 years in current department or agency	69	28	0	3	0	0	0	97	3	34
2018	Less than 3 years in current department or agency	54	25	10	6	4	1	0	80	10	203
2018	3 to 10 years in current department or agency	55	27	6	8	4	1	0	83	12	145
2018	11 to 20 years in current department or agency	48	27	10	9	6	0	0	75	15	92
2018	More than 20 years in current department or agency	59	34	3	0	3	0	0	93	3	29
2017	Less than 3 years in current department or agency	53	28	7	8	3	1	0	82	12	182
2017	3 to 10 years in current department or agency	52	27	10	6	5	0	0	79	11	209
2017	11 to 20 years in current department or agency	48	33	7	7	4	2	0	82	11	114
2017	More than 20 years in current department or agency	58	16	17	5	5	0	0	74	9	24
2014	Less than 3 years in current department or agency	47	35	8	8	2	0	0	82	10	143
2014	3 to 10 years in current department or agency	48	31	6	8	6	1	0	80	14	275
2014	11 to 20 years in current department or agency	54	29	8	8	1	0	0	83	9	119
2014	More than 20 years in current department or agency	66	17	7	7	3	0	0	83	10	41

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	70	22	4	3	0	1	0	93	3	160
2020	3 to 10 years in current department or agency	73	20	3	2	2	0	0	93	3	192
2020	11 to 20 years in current department or agency	67	20	5	5	2	0	1	88	6	109
2020	More than 20 years in current department or agency	81	14	0	5	0	0	0	95	5	22
2019	Less than 3 years in current department or agency	71	21	5	3	0	0	0	92	3	225
2019	3 to 10 years in current department or agency	67	22	6	4	0	0	1	90	4	190
2019	11 to 20 years in current department or agency	73	21	2	3	1	0	0	95	4	114
2019	More than 20 years in current department or agency	79	18	0	3	0	0	0	97	3	34
2018	Less than 3 years in current department or agency	64	23	6	4	2	1	0	88	6	203
2018	3 to 10 years in current department or agency	65	28	3	3	1	0	0	93	3	144
2018	11 to 20 years in current department or agency	70	19	3	2	5	0	0	89	8	92
2018	More than 20 years in current department or agency	69	31	0	0	0	0	0	100	0	29
2017	Less than 3 years in current department or agency	65	27	3	4	1	0	0	92	5	182
2017	3 to 10 years in current department or agency	58	28	4	7	4	0	0	86	11	209
2017	11 to 20 years in current department or agency	64	30	0	3	3	0	0	94	6	113
2017	More than 20 years in current department or agency	58	34	8	0	0	0	0	92	0	24
2014	Less than 3 years in current department or agency	66	29	2	2	1	0	0	95	3	143
2014	3 to 10 years in current department or agency	58	34	5	3	0	0	0	92	3	274
2014	11 to 20 years in current department or agency	71	21	6	1	1	0	0	92	2	119
2014	More than 20 years in current department or agency	76	19	2	2	0	0	0	95	2	41

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	31	5	6	0	2	0	89	6	159
2020	3 to 10 years in current department or agency	61	28	6	4	1	0	0	89	4	191
2020	11 to 20 years in current department or agency	50	34	10	3	1	0	2	86	4	109
2020	More than 20 years in current department or agency	63	37	0	0	0	0	0	100	0	22
2019	Less than 3 years in current department or agency	59	28	8	4	0	1	0	88	4	225
2019	3 to 10 years in current department or agency	57	33	5	3	1	0	1	90	4	190
2019	11 to 20 years in current department or agency	60	33	3	2	1	2	0	95	3	115
2019	More than 20 years in current department or agency	67	27	0	6	0	0	0	94	6	34
2018	Less than 3 years in current department or agency	53	31	10	4	2	1	0	84	5	203
2018	3 to 10 years in current department or agency	54	34	7	3	1	0	1	88	5	146
2018	11 to 20 years in current department or agency	53	33	5	5	3	0	1	86	9	92
2018	More than 20 years in current department or agency	55	38	7	0	0	0	0	93	0	29

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	21	10	1	4	11	4	82	7	160
2020	3 to 10 years in current department or agency	51	21	8	4	3	9	4	82	8	192
2020	11 to 20 years in current department or agency	50	22	11	4	4	5	5	80	8	110
2020	More than 20 years in current department or agency	76	14	0	5	0	0	5	95	5	22

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	27	7	4	2	2	0	87	6	160
2020	3 to 10 years in current department or agency	62	25	9	2	0	1	2	89	2	191
2020	11 to 20 years in current department or agency	56	26	7	4	0	1	5	88	4	110
2020	More than 20 years in current department or agency	68	23	10	0	0	0	0	90	0	22
2019	Less than 3 years in current department or agency	62	22	7	5	0	1	2	87	6	225
2019	3 to 10 years in current department or agency	60	30	7	1	1	1	1	91	2	188
2019	11 to 20 years in current department or agency	59	24	5	3	2	1	7	90	5	114
2019	More than 20 years in current department or agency	64	17	12	0	0	0	7	87	0	34

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	29	8	10	3	1	0	78	14	159
2020	3 to 10 years in current department or agency	45	32	12	7	3	1	0	78	10	191
2020	11 to 20 years in current department or agency	41	35	12	8	4	0	0	76	12	109
2020	More than 20 years in current department or agency	49	38	9	5	0	0	0	87	5	22
2019	Less than 3 years in current department or agency	49	29	9	8	3	0	1	79	11	225
2019	3 to 10 years in current department or agency	45	34	9	8	2	1	1	80	11	188
2019	11 to 20 years in current department or agency	46	37	12	1	4	0	0	83	5	115
2019	More than 20 years in current department or agency	39	43	12	6	0	0	0	82	6	34
2018	Less than 3 years in current department or agency	41	34	9	13	3	1	0	75	16	200
2018	3 to 10 years in current department or agency	44	34	10	8	3	1	0	78	12	147
2018	11 to 20 years in current department or agency	33	43	10	8	6	0	0	76	14	91
2018	More than 20 years in current department or agency	58	39	0	4	0	0	0	96	4	30
2017	Less than 3 years in current department or agency	43	39	5	10	2	1	1	82	12	182
2017	3 to 10 years in current department or agency	42	38	7	9	3	0	0	81	12	208
2017	11 to 20 years in current department or agency	31	45	9	10	3	1	1	77	13	114
2017	More than 20 years in current department or agency	46	29	13	13	0	0	0	75	13	24
2014	Less than 3 years in current department or agency	35	40	13	5	2	3	2	79	7	143
2014	3 to 10 years in current department or agency	41	38	9	7	4	0	1	80	11	275
2014	11 to 20 years in current department or agency	29	40	19	8	4	1	0	69	12	119
2014	More than 20 years in current department or agency	49	27	14	7	2	0	0	76	10	41

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	23	11	6	2	3	0	81	8	160
2020	3 to 10 years in current department or agency	55	26	9	5	3	3	0	82	9	191
2020	11 to 20 years in current department or agency	47	26	11	6	8	1	1	74	14	110
2020	More than 20 years in current department or agency	54	37	5	4	0	0	0	91	4	22

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	33	3	5	3	2	0	89	8	160
2020	3 to 10 years in current department or agency	52	32	10	4	1	1	1	85	5	191
2020	11 to 20 years in current department or agency	49	32	8	6	4	0	1	81	10	110
2020	More than 20 years in current department or agency	61	35	4	0	0	0	0	96	0	21
2019	Less than 3 years in current department or agency	59	29	6	2	1	0	1	90	3	220
2019	3 to 10 years in current department or agency	53	33	8	4	1	1	1	87	5	190
2019	11 to 20 years in current department or agency	57	34	3	2	3	2	0	92	5	115
2019	More than 20 years in current department or agency	55	30	6	9	0	0	0	85	9	34
2018	Less than 3 years in current department or agency	50	33	7	8	1	0	0	83	10	199
2018	3 to 10 years in current department or agency	54	32	8	4	2	0	0	86	6	147
2018	11 to 20 years in current department or agency	45	34	10	6	6	0	0	79	11	89
2018	More than 20 years in current department or agency	67	30	3	0	0	0	0	97	0	30
2017	Less than 3 years in current department or agency	53	31	6	6	2	1	0	85	9	182
2017	3 to 10 years in current department or agency	54	32	5	5	4	0	0	87	8	209
2017	11 to 20 years in current department or agency	42	43	7	4	2	0	2	87	6	114
2017	More than 20 years in current department or agency	44	43	8	5	0	0	0	87	5	24
2014	Less than 3 years in current department or agency	49	34	8	6	1	3	0	85	7	143
2014	3 to 10 years in current department or agency	45	35	10	8	2	0	1	80	10	275
2014	11 to 20 years in current department or agency	40	38	12	8	2	0	0	78	10	119
2014	More than 20 years in current department or agency	53	27	12	5	0	2	0	82	5	41

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	32	68	159
2020	3 to 10 years in current department or agency	41	59	192
2020	11 to 20 years in current department or agency	36	64	110
2020	More than 20 years in current department or agency	41	59	22

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	22	5	3	1	11	9	89	5	159
2020	3 to 10 years in current department or agency	61	16	4	4	1	7	8	90	6	192
2020	11 to 20 years in current department or agency	52	30	7	2	0	3	6	90	2	109
2020	More than 20 years in current department or agency	69	27	0	4	0	0	0	96	4	22

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	27	8	9	3	0	1	80	12	160
2020	3 to 10 years in current department or agency	58	29	7	5	2	0	1	87	6	192
2020	11 to 20 years in current department or agency	56	25	8	6	3	1	1	82	9	110
2020	More than 20 years in current department or agency	63	33	4	0	0	0	0	96	0	22
2019	Less than 3 years in current department or agency	65	22	6	5	2	0	0	87	7	225
2019	3 to 10 years in current department or agency	54	31	7	5	3	1	1	85	8	190
2019	11 to 20 years in current department or agency	65	24	5	3	3	0	0	90	5	114
2019	More than 20 years in current department or agency	67	24	3	6	0	0	0	91	6	33
2018	Less than 3 years in current department or agency	50	27	12	7	4	1	0	77	11	200
2018	3 to 10 years in current department or agency	52	30	12	3	4	0	0	82	6	147
2018	11 to 20 years in current department or agency	49	30	10	4	7	0	0	79	11	91
2018	More than 20 years in current department or agency	74	22	3	0	0	0	0	97	0	30
2017	Less than 3 years in current department or agency	56	29	7	6	2	0	0	84	9	182
2017	3 to 10 years in current department or agency	59	26	5	7	2	0	0	85	9	206
2017	11 to 20 years in current department or agency	44	42	8	3	3	0	1	87	5	114
2017	More than 20 years in current department or agency	66	25	9	0	0	0	0	91	0	24
2014	Less than 3 years in current department or agency	50	34	8	5	1	1	0	86	7	143
2014	3 to 10 years in current department or agency	50	33	8	7	2	0	1	83	9	274
2014	11 to 20 years in current department or agency	45	34	10	8	2	1	0	80	10	119
2014	More than 20 years in current department or agency	62	23	10	2	3	0	0	85	5	40

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	25	10	2	1	6	1	86	3	159
2020	3 to 10 years in current department or agency	56	23	9	4	1	7	0	85	5	192
2020	11 to 20 years in current department or agency	53	27	8	4	2	6	0	86	6	109
2020	More than 20 years in current department or agency	68	23	9	0	0	0	0	91	0	22
2019	Less than 3 years in current department or agency	58	26	7	2	0	7	0	90	2	225
2019	3 to 10 years in current department or agency	49	33	8	6	1	4	0	85	7	190
2019	11 to 20 years in current department or agency	55	25	7	3	1	8	1	88	4	115
2019	More than 20 years in current department or agency	67	18	9	3	0	3	0	88	3	34
2018	Less than 3 years in current department or agency	52	28	10	1	2	7	1	86	4	203
2018	3 to 10 years in current department or agency	41	28	15	8	3	5	1	74	11	146
2018	11 to 20 years in current department or agency	48	30	10	2	3	8	0	84	6	91
2018	More than 20 years in current department or agency	57	27	10	2	0	3	0	87	2	30
2017	Less than 3 years in current department or agency	51	35	4	4	1	5	1	91	5	182
2017	3 to 10 years in current department or agency	46	32	11	3	4	4	0	81	7	209
2017	11 to 20 years in current department or agency	44	40	9	2	1	4	0	88	3	114
2017	More than 20 years in current department or agency	61	30	9	0	0	0	0	91	0	24
2014	Less than 3 years in current department or agency	51	29	8	2	3	6	0	86	5	143
2014	3 to 10 years in current department or agency	42	33	11	4	2	7	0	81	7	275
2014	11 to 20 years in current department or agency	50	33	12	2	0	4	0	86	2	119
2014	More than 20 years in current department or agency	56	27	10	0	2	5	0	87	3	41

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	61	25	8	2	2	1	1	88	4	159
2020	3 to 10 years in current department or agency	50	32	9	7	2	0	0	83	8	191
2020	11 to 20 years in current department or agency	57	27	8	2	3	3	0	87	5	108
2020	More than 20 years in current department or agency	63	23	14	0	0	0	0	86	0	22
2019	Less than 3 years in current department or agency	63	28	5	2	0	2	0	93	2	225
2019	3 to 10 years in current department or agency	41	41	12	4	2	1	0	82	6	190
2019	11 to 20 years in current department or agency	53	32	8	3	3	2	0	86	5	115
2019	More than 20 years in current department or agency	64	27	0	6	0	0	3	94	6	34
2018	Less than 3 years in current department or agency	52	31	9	2	3	2	1	86	5	203
2018	3 to 10 years in current department or agency	37	37	13	7	5	1	0	75	13	145
2018	11 to 20 years in current department or agency	48	33	7	7	3	1	0	82	10	92
2018	More than 20 years in current department or agency	51	33	7	5	3	0	0	84	9	30
2017	Less than 3 years in current department or agency	54	30	7	6	1	2	1	86	6	182
2017	3 to 10 years in current department or agency	43	37	10	4	5	0	0	81	9	209
2017	11 to 20 years in current department or agency	40	45	11	4	0	1	0	85	4	114
2017	More than 20 years in current department or agency	52	30	13	0	0	5	0	86	0	24
2014	Less than 3 years in current department or agency	50	38	7	2	2	0	0	88	4	143
2014	3 to 10 years in current department or agency	45	34	10	5	3	2	0	81	9	275
2014	11 to 20 years in current department or agency	49	36	10	4	0	0	0	86	4	118
2014	More than 20 years in current department or agency	54	29	8	7	0	2	0	85	7	41

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	33	10	3	1	4	0	85	4	159
2020	3 to 10 years in current department or agency	34	39	14	10	3	1	0	73	13	192
2020	11 to 20 years in current department or agency	44	35	10	4	3	4	0	83	7	108
2020	More than 20 years in current department or agency	53	33	14	0	0	0	0	86	0	22
2019	Less than 3 years in current department or agency	44	41	8	4	0	3	0	88	4	225
2019	3 to 10 years in current department or agency	33	40	16	7	3	2	0	74	10	191
2019	11 to 20 years in current department or agency	45	37	9	5	2	3	0	84	7	115
2019	More than 20 years in current department or agency	44	43	9	0	3	0	0	88	3	33
2018	Less than 3 years in current department or agency	42	34	14	4	2	3	1	80	6	201
2018	3 to 10 years in current department or agency	27	37	18	11	5	2	0	65	16	146
2018	11 to 20 years in current department or agency	31	34	17	9	5	3	0	67	15	91
2018	More than 20 years in current department or agency	37	47	3	9	3	0	0	84	13	30
2017	Less than 3 years in current department or agency	43	37	9	6	1	3	1	83	8	181
2017	3 to 10 years in current department or agency	31	38	15	7	6	3	0	71	14	209
2017	11 to 20 years in current department or agency	30	52	10	6	0	2	0	84	7	114
2017	More than 20 years in current department or agency	32	45	18	0	0	0	5	81	0	24
2014	Less than 3 years in current department or agency	32	39	18	3	2	6	1	75	6	143
2014	3 to 10 years in current department or agency	32	38	16	6	4	3	0	72	11	275
2014	11 to 20 years in current department or agency	32	45	12	8	0	3	0	79	9	119
2014	More than 20 years in current department or agency	48	32	5	10	0	5	0	84	11	40

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	36	13	11	1	2	0	74	12	159
2020	3 to 10 years in current department or agency	21	40	19	17	3	1	0	61	20	192
2020	11 to 20 years in current department or agency	25	40	18	10	6	2	0	66	16	109
2020	More than 20 years in current department or agency	46	34	19	0	0	0	0	81	0	21
2019	Less than 3 years in current department or agency	30	45	11	11	2	1	0	76	13	224
2019	3 to 10 years in current department or agency	19	45	18	16	2	1	0	65	17	190
2019	11 to 20 years in current department or agency	26	46	16	8	3	2	0	73	11	113
2019	More than 20 years in current department or agency	38	46	9	0	6	0	0	85	6	33
2018	Less than 3 years in current department or agency	27	37	14	13	5	3	1	67	19	203
2018	3 to 10 years in current department or agency	20	36	17	18	9	0	0	56	27	146
2018	11 to 20 years in current department or agency	14	47	17	15	6	0	0	62	21	92
2018	More than 20 years in current department or agency	17	64	11	9	0	0	0	80	9	30
2017	Less than 3 years in current department or agency	32	36	14	12	2	3	1	71	15	181
2017	3 to 10 years in current department or agency	23	36	16	18	6	1	0	60	24	209
2017	11 to 20 years in current department or agency	16	53	17	11	3	1	0	69	14	114
2017	More than 20 years in current department or agency	29	45	17	9	0	0	0	74	9	24
2014	Less than 3 years in current department or agency	29	37	17	11	2	4	0	69	14	142
2014	3 to 10 years in current department or agency	17	40	20	16	4	2	0	58	21	275
2014	11 to 20 years in current department or agency	20	44	16	17	3	0	0	64	20	119
2014	More than 20 years in current department or agency	36	39	12	7	0	5	0	80	8	41

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	32	17	11	3	2	1	68	14	160
2020	3 to 10 years in current department or agency	23	29	25	17	3	3	1	54	20	192
2020	11 to 20 years in current department or agency	29	29	20	10	6	5	0	61	17	109
2020	More than 20 years in current department or agency	35	56	5	5	0	0	0	91	5	22
2019	Less than 3 years in current department or agency	37	29	18	7	3	6	0	71	11	223
2019	3 to 10 years in current department or agency	25	25	30	13	4	3	0	51	18	191
2019	11 to 20 years in current department or agency	31	30	16	12	4	7	0	65	17	115
2019	More than 20 years in current department or agency	42	32	23	3	0	0	0	75	3	34

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	42	15	4	1	1	1	80	6	160
2020	3 to 10 years in current department or agency	24	46	18	9	3	1	0	70	12	191
2020	11 to 20 years in current department or agency	27	48	15	9	0	2	0	76	9	110
2020	More than 20 years in current department or agency	35	56	0	9	0	0	0	91	9	22
2019	Less than 3 years in current department or agency	35	49	11	4	0	1	0	85	4	225
2019	3 to 10 years in current department or agency	22	49	22	6	1	1	0	71	7	190
2019	11 to 20 years in current department or agency	35	43	15	2	3	1	1	79	5	115
2019	More than 20 years in current department or agency	53	39	9	0	0	0	0	91	0	34
2018	Less than 3 years in current department or agency	36	41	16	5	2	0	0	78	7	204
2018	3 to 10 years in current department or agency	27	43	16	11	2	1	0	71	13	146
2018	11 to 20 years in current department or agency	29	40	14	12	3	1	0	70	16	92
2018	More than 20 years in current department or agency	47	37	7	6	3	0	0	84	9	30
2017	Less than 3 years in current department or agency	39	42	9	9	0	2	0	82	9	180
2017	3 to 10 years in current department or agency	27	46	14	10	2	1	0	75	12	209
2017	11 to 20 years in current department or agency	24	50	17	8	0	2	0	75	8	114
2017	More than 20 years in current department or agency	37	50	8	0	0	5	0	91	0	24
2014	Less than 3 years in current department or agency	38	41	13	7	0	1	0	80	7	143
2014	3 to 10 years in current department or agency	30	42	15	8	3	2	0	73	11	274
2014	11 to 20 years in current department or agency	20	54	14	7	2	3	0	76	9	119
2014	More than 20 years in current department or agency	44	32	17	5	0	2	0	78	5	41

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	39	20	6	4	3	1	68	11	158
2020	3 to 10 years in current department or agency	18	47	13	16	4	2	0	67	20	190
2020	11 to 20 years in current department or agency	20	50	11	11	5	3	0	72	17	109
2020	More than 20 years in current department or agency	26	60	10	4	0	0	0	86	4	22
2019	Less than 3 years in current department or agency	20	47	16	8	0	7	1	74	9	223
2019	3 to 10 years in current department or agency	14	39	27	13	5	2	0	54	19	190
2019	11 to 20 years in current department or agency	23	44	18	7	4	4	0	70	11	113
2019	More than 20 years in current department or agency	37	42	9	9	3	0	0	79	12	34

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	37	7	15	4	3	1	72	20	160
2020	3 to 10 years in current department or agency	36	35	11	11	3	2	2	74	14	190
2020	11 to 20 years in current department or agency	46	35	12	3	3	2	0	82	6	109
2020	More than 20 years in current department or agency	62	38	0	0	0	0	0	100	0	22
2019	Less than 3 years in current department or agency	41	36	10	6	1	4	2	81	8	221
2019	3 to 10 years in current department or agency	38	42	10	6	2	2	1	82	7	191
2019	11 to 20 years in current department or agency	50	35	11	1	1	3	0	87	2	115
2019	More than 20 years in current department or agency	48	41	3	9	0	0	0	88	9	34
2018	Less than 3 years in current department or agency	41	36	7	8	3	4	0	80	12	203
2018	3 to 10 years in current department or agency	48	36	9	3	3	1	0	86	6	147
2018	11 to 20 years in current department or agency	45	33	8	8	1	2	3	83	9	91
2018	More than 20 years in current department or agency	54	40	3	2	0	0	0	94	2	30
2017	Less than 3 years in current department or agency	43	38	7	9	3	1	0	81	13	180
2017	3 to 10 years in current department or agency	48	36	9	2	4	1	0	85	6	209
2017	11 to 20 years in current department or agency	48	31	13	4	2	2	0	81	6	113
2017	More than 20 years in current department or agency	46	38	13	0	0	4	0	87	0	24
2014	Less than 3 years in current department or agency	48	28	10	5	2	5	2	81	7	143
2014	3 to 10 years in current department or agency	49	31	7	7	2	3	1	83	9	275
2014	11 to 20 years in current department or agency	46	40	2	8	2	3	1	89	10	119
2014	More than 20 years in current department or agency	51	34	10	2	0	2	0	88	2	41

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	34	18	6	1	3	1	74	7	160
2020	3 to 10 years in current department or agency	33	39	17	6	3	2	0	73	9	192
2020	11 to 20 years in current department or agency	34	46	11	4	4	2	0	81	7	110
2020	More than 20 years in current department or agency	68	28	5	0	0	0	0	95	0	22
2019	Less than 3 years in current department or agency	45	34	15	3	0	1	0	81	4	225
2019	3 to 10 years in current department or agency	34	48	16	1	1	1	0	82	2	191
2019	11 to 20 years in current department or agency	43	37	13	2	3	3	0	82	4	115
2019	More than 20 years in current department or agency	60	31	9	0	0	0	0	91	0	32
2018	Less than 3 years in current department or agency	41	38	17	2	1	1	0	79	4	203
2018	3 to 10 years in current department or agency	35	44	14	4	3	0	0	79	7	147
2018	11 to 20 years in current department or agency	44	34	14	2	3	2	0	80	6	92
2018	More than 20 years in current department or agency	64	30	3	2	0	0	0	94	2	30

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	23	23	20	9	5	19	2	57	17	160
2020	3 to 10 years in current department or agency	19	19	15	14	11	20	2	49	31	192
2020	11 to 20 years in current department or agency	21	26	15	10	12	12	4	56	26	110
2020	More than 20 years in current department or agency	26	36	33	0	0	0	5	65	0	22
2019	Less than 3 years in current department or agency	21	21	19	11	3	19	4	56	19	224
2019	3 to 10 years in current department or agency	14	23	26	14	8	15	1	44	26	191
2019	11 to 20 years in current department or agency	19	23	19	6	11	15	6	53	22	115
2019	More than 20 years in current department or agency	25	21	9	6	6	15	19	69	17	34
2018	Less than 3 years in current department or agency	24	22	17	10	8	16	4	57	22	203
2018	3 to 10 years in current department or agency	20	24	11	15	16	13	1	51	36	145
2018	11 to 20 years in current department or agency	12	29	23	11	10	12	4	48	25	92
2018	More than 20 years in current department or agency	31	19	16	14	4	7	9	60	21	30
2017	Less than 3 years in current department or agency	21	22	6	14	13	19	4	57	35	180
2017	3 to 10 years in current department or agency	17	20	18	13	14	15	3	46	33	209
2017	11 to 20 years in current department or agency	7	20	21	12	17	13	10	35	38	114
2017	More than 20 years in current department or agency	16	17	34	0	4	22	7	47	5	24
2014	Less than 3 years in current department or agency	14	21	12	9	9	28	6	54	28	143
2014	3 to 10 years in current department or agency	16	18	16	14	18	15	3	41	39	275
2014	11 to 20 years in current department or agency	11	23	16	19	13	15	4	41	39	119
2014	More than 20 years in current department or agency	27	25	20	10	7	5	7	59	19	41

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	31	14	9	2	3	0	75	12	160
2020	3 to 10 years in current department or agency	26	44	13	11	5	1	0	71	16	191
2020	11 to 20 years in current department or agency	22	42	19	11	4	2	1	66	15	110
2020	More than 20 years in current department or agency	35	51	13	0	0	0	0	87	0	22
2019	Less than 3 years in current department or agency	34	38	11	11	2	4	0	75	14	225
2019	3 to 10 years in current department or agency	28	38	16	15	3	1	0	65	18	189
2019	11 to 20 years in current department or agency	29	41	12	9	7	1	1	72	16	115
2019	More than 20 years in current department or agency	36	38	9	14	3	0	0	74	17	34
2018	Less than 3 years in current department or agency	42	33	11	8	3	3	0	77	11	204
2018	3 to 10 years in current department or agency	20	45	15	12	8	1	0	65	20	146
2018	11 to 20 years in current department or agency	29	37	18	9	8	0	0	66	17	90
2018	More than 20 years in current department or agency	27	44	13	13	3	0	0	71	16	30
2017	Less than 3 years in current department or agency	42	37	5	7	3	6	0	84	11	180
2017	3 to 10 years in current department or agency	35	30	14	13	6	2	1	66	20	206
2017	11 to 20 years in current department or agency	24	40	15	13	4	3	0	66	18	114
2017	More than 20 years in current department or agency	42	32	22	0	0	5	0	77	0	24
2014	Less than 3 years in current department or agency	32	36	11	12	1	8	1	75	13	143
2014	3 to 10 years in current department or agency	27	38	13	13	8	1	1	65	21	275
2014	11 to 20 years in current department or agency	16	37	19	20	7	1	0	53	27	119
2014	More than 20 years in current department or agency	54	22	7	10	5	2	0	78	15	41

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	33	10	14	6	5	1	69	21	159
2020	3 to 10 years in current department or agency	27	40	8	12	9	2	1	69	22	192
2020	11 to 20 years in current department or agency	26	21	21	16	12	1	4	49	29	110
2020	More than 20 years in current department or agency	17	47	13	4	14	0	5	68	19	22
2019	Less than 3 years in current department or agency	37	27	17	9	5	3	2	67	15	225
2019	3 to 10 years in current department or agency	33	29	13	12	12	1	0	63	24	191
2019	11 to 20 years in current department or agency	20	37	16	9	10	4	4	62	21	115
2019	More than 20 years in current department or agency	18	30	12	18	9	3	11	56	31	34
2018	Less than 3 years in current department or agency	39	27	12	8	7	5	2	71	15	202
2018	3 to 10 years in current department or agency	29	30	12	12	16	1	0	59	29	147
2018	11 to 20 years in current department or agency	28	25	12	19	13	3	0	55	33	92
2018	More than 20 years in current department or agency	25	31	16	11	7	0	11	62	19	30
2017	Less than 3 years in current department or agency	43	31	9	8	5	4	1	77	13	180
2017	3 to 10 years in current department or agency	30	25	10	15	16	1	3	57	33	208
2017	11 to 20 years in current department or agency	21	37	13	17	10	1	0	59	27	114
2017	More than 20 years in current department or agency	12	39	17	13	12	0	7	54	27	24
2014	Less than 3 years in current department or agency	32	32	9	9	9	6	4	70	19	143
2014	3 to 10 years in current department or agency	27	25	15	14	17	1	2	53	31	274
2014	11 to 20 years in current department or agency	23	31	16	13	15	1	1	55	29	119
2014	More than 20 years in current department or agency	30	24	7	27	10	0	2	55	37	41

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	29	14	9	3	0	1	73	13	159
2020	3 to 10 years in current department or agency	44	19	19	10	5	2	3	65	15	192
2020	11 to 20 years in current department or agency	42	16	18	15	4	2	3	61	20	109
2020	More than 20 years in current department or agency	54	14	9	14	0	5	5	75	15	22
2019	Less than 3 years in current department or agency	48	24	17	4	2	1	4	76	6	225
2019	3 to 10 years in current department or agency	42	33	16	5	2	0	2	76	7	191
2019	11 to 20 years in current department or agency	42	28	17	7	4	0	2	71	11	115
2019	More than 20 years in current department or agency	51	23	17	3	0	0	6	78	3	34

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	25	19	4	2	0	1	75	6	160
2020	3 to 10 years in current department or agency	50	22	16	7	3	1	2	74	10	192
2020	11 to 20 years in current department or agency	45	25	10	9	5	3	3	75	14	110
2020	More than 20 years in current department or agency	58	28	5	0	0	5	5	95	0	22
2019	Less than 3 years in current department or agency	57	25	10	4	0	2	3	85	4	224
2019	3 to 10 years in current department or agency	57	25	14	1	1	0	2	84	2	190
2019	11 to 20 years in current department or agency	57	23	11	3	3	0	2	82	7	115
2019	More than 20 years in current department or agency	59	20	9	0	0	0	12	90	0	34

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	82	9	1	1	1	3	3	97	3	160
2020	3 to 10 years in current department or agency	81	5	5	3	1	4	3	92	3	191
2020	11 to 20 years in current department or agency	72	9	4	3	4	4	5	89	7	110
2020	More than 20 years in current department or agency	90	0	5	0	0	0	5	95	0	22
2019	Less than 3 years in current department or agency	80	7	4	2	0	4	3	93	2	223
2019	3 to 10 years in current department or agency	83	7	3	2	0	3	3	95	2	190
2019	11 to 20 years in current department or agency	80	4	4	3	3	3	4	90	6	113
2019	More than 20 years in current department or agency	86	6	0	0	0	0	9	100	0	34

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	77	9	4	1	1	8	95	1	160
2020	3 to 10 years in current department or agency	82	4	4	1	1	9	95	1	192
2020	11 to 20 years in current department or agency	82	3	2	2	1	10	96	2	110
2020	More than 20 years in current department or agency	91	0	0	0	0	9	100	0	22
2019	Less than 3 years in current department or agency	87	4	1	0	2	5	99	1	225
2019	3 to 10 years in current department or agency	88	3	1	1	0	7	99	1	190
2019	11 to 20 years in current department or agency	89	2	2	0	0	7	98	0	114
2019	More than 20 years in current department or agency	91	0	0	0	0	9	100	0	34

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	48	11	13	1	1	0	74	14	159
2020	3 to 10 years in current department or agency	21	51	19	7	1	2	0	73	8	191
2020	11 to 20 years in current department or agency	26	47	16	4	4	1	2	76	7	110
2020	More than 20 years in current department or agency	23	54	19	4	0	0	0	77	4	21
2019	Less than 3 years in current department or agency	28	44	17	7	1	3	0	75	8	224
2019	3 to 10 years in current department or agency	23	45	20	8	1	2	0	70	9	191
2019	11 to 20 years in current department or agency	25	48	15	5	4	3	0	75	10	115
2019	More than 20 years in current department or agency	25	59	6	6	0	3	0	87	7	34
2018	Less than 3 years in current department or agency	31	43	17	3	3	3	0	76	6	204
2018	3 to 10 years in current department or agency	30	35	22	6	4	2	0	67	10	147
2018	11 to 20 years in current department or agency	24	39	21	12	3	1	0	64	15	92
2018	More than 20 years in current department or agency	23	45	23	3	0	3	2	72	3	30
2017	Less than 3 years in current department or agency	34	40	13	8	2	3	0	76	10	180
2017	3 to 10 years in current department or agency	22	43	17	10	5	3	0	67	15	208
2017	11 to 20 years in current department or agency	24	45	21	5	2	3	0	71	7	113
2017	More than 20 years in current department or agency	30	33	18	0	5	14	0	74	5	24

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	37	10	11	4	0	0	74	16	160
2020	3 to 10 years in current department or agency	24	47	14	12	2	1	0	72	14	190
2020	11 to 20 years in current department or agency	25	45	10	13	5	3	0	71	18	110
2020	More than 20 years in current department or agency	35	46	18	0	0	0	0	82	0	22
2019	Less than 3 years in current department or agency	41	37	11	7	4	1	0	79	11	224
2019	3 to 10 years in current department or agency	23	48	15	12	1	1	0	71	13	189
2019	11 to 20 years in current department or agency	36	41	11	6	3	3	0	80	10	114
2019	More than 20 years in current department or agency	23	71	6	0	0	0	0	94	0	34
2018	Less than 3 years in current department or agency	46	34	10	5	1	3	0	82	7	202
2018	3 to 10 years in current department or agency	30	45	13	9	1	1	0	76	10	147
2018	11 to 20 years in current department or agency	38	37	9	8	6	2	0	77	14	91
2018	More than 20 years in current department or agency	44	46	7	0	0	4	0	93	0	30
2017	Less than 3 years in current department or agency	41	45	3	6	3	2	1	88	9	180
2017	3 to 10 years in current department or agency	36	37	14	9	3	1	0	74	12	209
2017	11 to 20 years in current department or agency	23	51	13	7	2	4	0	77	9	114
2017	More than 20 years in current department or agency	53	33	9	0	0	5	0	90	0	24
2014	Less than 3 years in current department or agency	40	40	13	1	1	5	0	84	2	143
2014	3 to 10 years in current department or agency	41	32	13	10	3	1	0	74	13	275
2014	11 to 20 years in current department or agency	39	40	10	6	2	3	0	82	8	119
2014	More than 20 years in current department or agency	56	27	7	2	0	8	0	90	2	41

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	28	37	15	8	4	7	1	71	13	160
2020	3 to 10 years in current department or agency	24	41	20	8	3	4	0	68	11	192
2020	11 to 20 years in current department or agency	25	39	20	7	3	6	0	68	11	110
2020	More than 20 years in current department or agency	40	46	10	5	0	0	0	86	5	22
2019	Less than 3 years in current department or agency	42	37	9	6	3	3	0	81	9	224
2019	3 to 10 years in current department or agency	27	47	15	7	2	2	0	75	9	191
2019	11 to 20 years in current department or agency	33	39	11	4	3	11	0	81	7	115
2019	More than 20 years in current department or agency	51	40	6	0	0	3	0	94	0	34
2018	Less than 3 years in current department or agency	43	33	13	4	2	6	0	80	6	203
2018	3 to 10 years in current department or agency	27	49	15	3	3	4	0	79	6	147
2018	11 to 20 years in current department or agency	40	36	9	8	4	2	1	78	13	92
2018	More than 20 years in current department or agency	48	43	3	3	0	0	3	93	3	30
2017	Less than 3 years in current department or agency	47	33	9	5	2	3	1	83	8	180
2017	3 to 10 years in current department or agency	35	35	15	6	4	5	0	74	10	208
2017	11 to 20 years in current department or agency	28	48	14	4	1	4	0	80	6	113
2017	More than 20 years in current department or agency	52	30	10	0	5	0	4	85	5	23
2014	Less than 3 years in current department or agency	46	28	7	6	0	13	0	85	7	143
2014	3 to 10 years in current department or agency	41	30	15	5	2	6	0	76	8	275
2014	11 to 20 years in current department or agency	38	40	10	3	3	6	0	82	7	119
2014	More than 20 years in current department or agency	53	32	7	0	2	5	0	90	2	41

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	37	14	8	4	6	1	73	12	160
2020	3 to 10 years in current department or agency	23	39	18	9	3	7	0	67	13	192
2020	11 to 20 years in current department or agency	25	40	18	7	3	6	1	71	10	110
2020	More than 20 years in current department or agency	44	42	10	5	0	0	0	86	5	22

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	32	8	7	3	8	1	80	11	159
2020	3 to 10 years in current department or agency	45	29	9	6	4	5	2	80	11	191
2020	11 to 20 years in current department or agency	47	30	12	3	5	4	0	80	8	110
2020	More than 20 years in current department or agency	53	33	5	10	0	0	0	86	10	22

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	64	28	5	2	1	0	92	3	159
2020	3 to 10 years in current department or agency	60	32	4	3	1	0	92	4	190
2020	11 to 20 years in current department or agency	57	32	7	2	2	0	89	4	110
2020	More than 20 years in current department or agency	54	46	0	0	0	0	100	0	22
2019	Less than 3 years in current department or agency	66	26	5	3	0	0	93	3	224
2019	3 to 10 years in current department or agency	53	38	5	3	1	0	91	4	191
2019	11 to 20 years in current department or agency	59	30	5	3	3	0	90	5	112
2019	More than 20 years in current department or agency	71	26	3	0	0	0	97	0	34
2018	Less than 3 years in current department or agency	63	29	5	1	2	1	93	3	201
2018	3 to 10 years in current department or agency	56	33	6	6	0	0	88	6	144
2018	11 to 20 years in current department or agency	57	28	8	3	3	0	86	6	92
2018	More than 20 years in current department or agency	68	29	3	0	0	0	97	0	30
2017	Less than 3 years in current department or agency	63	31	3	3	1	0	94	3	180
2017	3 to 10 years in current department or agency	54	31	7	5	2	0	85	7	208
2017	11 to 20 years in current department or agency	43	46	7	3	1	0	89	4	114
2017	More than 20 years in current department or agency	61	30	9	0	0	0	91	0	24
2014	Less than 3 years in current department or agency	61	32	5	2	0	0	93	2	143
2014	3 to 10 years in current department or agency	54	33	8	4	1	0	87	5	275
2014	11 to 20 years in current department or agency	50	38	8	2	1	1	88	3	119
2014	More than 20 years in current department or agency	68	20	12	0	0	0	88	0	41

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	27	9	3	4	1	84	7	160
2020	3 to 10 years in current department or agency	57	27	10	4	1	1	85	5	191
2020	11 to 20 years in current department or agency	51	36	8	3	1	1	88	4	108
2020	More than 20 years in current department or agency	45	55	0	0	0	0	100	0	22
2019	Less than 3 years in current department or agency	62	26	9	2	0	0	88	2	225
2019	3 to 10 years in current department or agency	48	40	8	3	1	1	89	4	189
2019	11 to 20 years in current department or agency	55	33	7	3	3	0	87	5	113
2019	More than 20 years in current department or agency	74	21	0	6	0	0	94	6	34
2018	Less than 3 years in current department or agency	60	26	9	3	2	1	87	4	200
2018	3 to 10 years in current department or agency	48	36	9	3	2	1	85	5	147
2018	11 to 20 years in current department or agency	51	33	6	4	5	0	84	10	93
2018	More than 20 years in current department or agency	57	34	9	0	0	0	91	0	30
2017	Less than 3 years in current department or agency	62	23	10	4	1	0	85	5	180
2017	3 to 10 years in current department or agency	49	29	15	4	4	0	77	8	208
2017	11 to 20 years in current department or agency	46	39	10	4	2	0	85	5	114
2017	More than 20 years in current department or agency	69	26	5	0	0	0	95	0	24
2014	Less than 3 years in current department or agency	54	27	12	6	1	0	81	6	143
2014	3 to 10 years in current department or agency	46	33	11	8	3	0	78	11	275
2014	11 to 20 years in current department or agency	42	38	15	5	1	0	79	6	119
2014	More than 20 years in current department or agency	63	22	12	0	2	0	85	2	41

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	28	8	4	2	1	86	6	159
2020	3 to 10 years in current department or agency	52	35	10	3	1	0	86	3	188
2020	11 to 20 years in current department or agency	52	30	10	6	1	2	83	7	109
2020	More than 20 years in current department or agency	62	38	0	0	0	0	100	0	21
2019	Less than 3 years in current department or agency	58	31	8	2	0	0	90	3	224
2019	3 to 10 years in current department or agency	49	38	7	5	2	0	87	6	190
2019	11 to 20 years in current department or agency	55	31	7	5	2	0	86	7	115
2019	More than 20 years in current department or agency	74	21	3	3	0	0	94	3	34
2018	Less than 3 years in current department or agency	57	30	7	4	1	1	87	5	203
2018	3 to 10 years in current department or agency	45	40	9	5	1	0	85	6	146
2018	11 to 20 years in current department or agency	51	36	4	4	4	0	87	9	91
2018	More than 20 years in current department or agency	61	30	9	0	0	0	91	0	30
2017	Less than 3 years in current department or agency	59	29	7	5	1	0	88	6	180
2017	3 to 10 years in current department or agency	45	36	9	6	4	1	81	9	209
2017	11 to 20 years in current department or agency	42	44	11	3	1	0	86	4	114
2017	More than 20 years in current department or agency	61	34	5	0	0	0	95	0	24
2014	Less than 3 years in current department or agency	51	34	12	4	0	0	85	4	143
2014	3 to 10 years in current department or agency	47	34	9	7	3	0	80	10	275
2014	11 to 20 years in current department or agency	44	39	12	4	1	0	83	5	119
2014	More than 20 years in current department or agency	56	32	10	0	2	0	88	2	41

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	24	15	10	5	4	0	69	16	160
2020	3 to 10 years in current department or agency	46	30	14	6	3	1	0	77	9	191
2020	11 to 20 years in current department or agency	51	30	11	5	3	1	0	82	7	110
2020	More than 20 years in current department or agency	54	37	9	0	0	0	0	91	0	22
2019	Less than 3 years in current department or agency	47	22	17	7	3	3	0	72	10	225
2019	3 to 10 years in current department or agency	44	36	8	6	4	2	0	82	10	191
2019	11 to 20 years in current department or agency	52	28	12	2	4	2	0	81	6	115
2019	More than 20 years in current department or agency	70	21	0	6	0	0	3	94	6	34
2018	Less than 3 years in current department or agency	48	23	13	8	3	4	1	75	12	203
2018	3 to 10 years in current department or agency	42	29	16	6	6	1	0	72	12	147
2018	11 to 20 years in current department or agency	45	32	10	9	4	0	0	77	13	93
2018	More than 20 years in current department or agency	62	18	11	0	0	7	2	88	0	28
2017	Less than 3 years in current department or agency	50	24	12	8	3	3	1	76	12	180
2017	3 to 10 years in current department or agency	40	29	13	10	6	2	0	71	16	208
2017	11 to 20 years in current department or agency	39	28	20	9	3	2	0	68	12	114
2017	More than 20 years in current department or agency	68	18	9	0	4	0	0	87	4	23
2014	Less than 3 years in current department or agency	47	20	16	9	4	5	1	70	13	143
2014	3 to 10 years in current department or agency	37	29	16	10	7	1	0	67	17	275
2014	11 to 20 years in current department or agency	36	33	16	6	5	3	1	72	11	119
2014	More than 20 years in current department or agency	64	22	7	2	2	2	0	88	5	41

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Less than 3 years in current department or agency	34	28	38	160
2020	3 to 10 years in current department or agency	40	29	32	192
2020	11 to 20 years in current department or agency	24	48	28	110
2020	More than 20 years in current department or agency	15	51	34	21
2019	Less than 3 years in current department or agency	35	32	33	224
2019	3 to 10 years in current department or agency	42	24	34	189
2019	11 to 20 years in current department or agency	23	37	40	115
2019	More than 20 years in current department or agency	30	55	15	34
2018	Less than 3 years in current department or agency	35	30	35	203
2018	3 to 10 years in current department or agency	28	31	40	147
2018	11 to 20 years in current department or agency	26	41	33	92
2018	More than 20 years in current department or agency	35	40	24	30
2017	Less than 3 years in current department or agency	30	37	33	182
2017	3 to 10 years in current department or agency	33	31	36	209
2017	11 to 20 years in current department or agency	31	32	36	113
2017	More than 20 years in current department or agency	22	51	28	24
2014	Less than 3 years in current department or agency	33	43	25	143
2014	3 to 10 years in current department or agency	39	29	32	275
2014	11 to 20 years in current department or agency	32	32	36	119
2014	More than 20 years in current department or agency	24	56	20	40

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Less than 3 years in current department or agency	0	39	45	7	3	5	55
2020	3 to 10 years in current department or agency	3	37	46	11	0	4	76
2019	Less than 3 years in current department or agency	3	38	48	4	3	5	77
2019	3 to 10 years in current department or agency	4	31	47	11	0	6	79
2018	Less than 3 years in current department or agency	3	33	35	9	14	6	69
2018	3 to 10 years in current department or agency	5	45	41	5	2	2	42
2018	11 to 20 years in current department or agency	4	34	38	17	0	8	24
2018	More than 20 years in current department or agency	84	0	7	0	0	9	11
2017	Less than 3 years in current department or agency	2	34	46	8	4	7	55
2017	3 to 10 years in current department or agency	9	32	50	7	0	1	68
2017	11 to 20 years in current department or agency	19	26	49	3	0	3	34
2014	Less than 3 years in current department or agency	4	28	50	14	9999	4	46
2014	3 to 10 years in current department or agency	4	31	49	13	9999	4	109
2014	11 to 20 years in current department or agency	11	39	39	5	9999	5	38
2014	More than 20 years in current department or agency	50	20	30	0	9999	0	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	6	94	160
2020	3 to 10 years in current department or agency	5	95	192
2020	11 to 20 years in current department or agency	6	94	110
2020	More than 20 years in current department or agency	0	100	22
2019	Less than 3 years in current department or agency	7	93	224
2019	3 to 10 years in current department or agency	4	96	189
2018	Less than 3 years in current department or agency	6	94	204
2018	3 to 10 years in current department or agency	6	94	147

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	32	68	16

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	62	38	16

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	16
2018	Less than 3 years in current department or agency	0	100	12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	10
2018	Less than 3 years in current department or agency	0	100	12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	10
2019	Less than 3 years in current department or agency	100	16
2018	Less than 3 years in current department or agency	100	12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	43	57	16

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	44	56	16
2018	Less than 3 years in current department or agency	56	44	12

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	50	50	16
2018	Less than 3 years in current department or agency	57	43	12

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	37	63	16
2018	Less than 3 years in current department or agency	43	57	12

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	49	51	10
2019	Less than 3 years in current department or agency	49	51	16

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	43	57	12

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	16
2018	Less than 3 years in current department or agency	0	100	12

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	12

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	43	57	16
2018	Less than 3 years in current department or agency	48	52	12

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	52	48	10
2019	Less than 3 years in current department or agency	31	69	16

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	0	100	10

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	16

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	16

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	10

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	10

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	51	49	16

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	31	69	16

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	36	64	16

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	56	44	16

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	16

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	63	37	16

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	16

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	19	8	10	3	3	49	9	63	14	160
2020	3 to 10 years in current department or agency	13	13	9	5	3	48	9	59	19	191
2020	11 to 20 years in current department or agency	18	16	15	2	4	40	6	63	10	110
2020	More than 20 years in current department or agency	27	9	14	5	0	36	9	66	9	22
2019	Less than 3 years in current department or agency	18	9	15	3	2	40	14	57	10	224
2019	3 to 10 years in current department or agency	13	12	15	5	1	44	10	54	14	191
2019	11 to 20 years in current department or agency	19	13	9	4	3	39	15	68	13	115
2019	More than 20 years in current department or agency	25	17	0	0	0	35	23	100	0	34
2018	Less than 3 years in current department or agency	17	12	13	2	3	43	11	62	11	203
2018	3 to 10 years in current department or agency	13	11	16	5	5	45	6	49	19	145
2018	11 to 20 years in current department or agency	17	15	9	2	12	36	10	59	25	93
2018	More than 20 years in current department or agency	27	28	16	0	0	11	18	77	0	29
2017	Less than 3 years in current department or agency	14	16	12	4	2	42	11	62	12	182
2017	3 to 10 years in current department or agency	16	18	15	6	5	31	8	57	19	209
2017	11 to 20 years in current department or agency	11	15	17	5	7	35	10	46	22	114
2017	More than 20 years in current department or agency	12	20	26	5	0	29	9	51	7	24
2014	Less than 3 years in current department or agency	16	9	11	1	1	51	12	67	4	143
2014	3 to 10 years in current department or agency	14	11	18	4	4	41	9	48	16	275
2014	11 to 20 years in current department or agency	17	14	13	8	1	35	12	59	17	119
2014	More than 20 years in current department or agency	34	15	17	0	2	22	10	72	4	41

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	27	15	4	2	18	2	73	7	160
2020	3 to 10 years in current department or agency	24	31	19	5	3	16	2	68	9	192
2020	11 to 20 years in current department or agency	25	38	11	6	1	16	2	78	9	110
2020	More than 20 years in current department or agency	35	36	24	0	0	5	0	75	0	22
2019	Less than 3 years in current department or agency	35	27	15	2	1	18	2	78	4	225
2019	3 to 10 years in current department or agency	28	33	19	4	1	15	1	72	6	191
2019	11 to 20 years in current department or agency	31	35	11	1	3	16	3	82	4	115
2019	More than 20 years in current department or agency	51	26	12	3	0	9	0	84	3	34
2018	Less than 3 years in current department or agency	35	25	18	4	2	17	1	72	6	202
2018	3 to 10 years in current department or agency	24	39	17	6	3	11	0	71	9	145
2018	11 to 20 years in current department or agency	29	30	16	3	8	13	0	68	13	93
2018	More than 20 years in current department or agency	48	38	14	0	0	0	0	86	0	29
2017	Less than 3 years in current department or agency	32	27	10	4	1	22	3	80	7	182
2017	3 to 10 years in current department or agency	28	35	14	6	4	11	2	72	12	209
2017	11 to 20 years in current department or agency	20	40	20	6	4	8	2	67	11	114
2017	More than 20 years in current department or agency	26	33	14	0	0	22	5	81	0	23
2014	Less than 3 years in current department or agency	29	29	11	1	1	28	1	82	3	143
2014	3 to 10 years in current department or agency	26	27	21	7	2	15	2	63	12	275
2014	11 to 20 years in current department or agency	32	31	20	5	1	9	2	71	7	119
2014	More than 20 years in current department or agency	53	20	14	0	2	7	3	81	3	41

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	4	96	160
2020	3 to 10 years in current department or agency	4	96	192
2020	11 to 20 years in current department or agency	9	91	110
2020	More than 20 years in current department or agency	0	100	22
2019	Less than 3 years in current department or agency	6	94	224
2019	3 to 10 years in current department or agency	5	95	190
2019	11 to 20 years in current department or agency	6	94	115
2019	More than 20 years in current department or agency	0	100	34
2018	3 to 10 years in current department or agency	5	95	146
2018	11 to 20 years in current department or agency	6	94	92

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	10
2019	Less than 3 years in current department or agency	0	100	13

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	10

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	10

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	38	62	13

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	10
2019	Less than 3 years in current department or agency	0	100	13

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	10

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	10
2019	Less than 3 years in current department or agency	0	100	13

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	10
2019	Less than 3 years in current department or agency	0	100	13

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	54	46	13

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	46	54	13

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	18	10	8	6	2	46	9	63	18	159
2020	3 to 10 years in current department or agency	12	11	11	3	2	54	8	60	11	191
2020	11 to 20 years in current department or agency	17	15	15	5	4	42	3	58	15	110
2020	More than 20 years in current department or agency	17	9	23	5	0	36	9	49	9	22
2019	Less than 3 years in current department or agency	18	10	16	3	1	42	12	59	8	224
2019	3 to 10 years in current department or agency	15	11	14	2	3	46	10	58	11	190
2019	11 to 20 years in current department or agency	19	10	12	2	3	42	13	62	11	115
2019	More than 20 years in current department or agency	31	11	3	0	0	34	21	94	0	34
2018	Less than 3 years in current department or agency	17	13	16	2	1	42	10	63	5	203
2018	3 to 10 years in current department or agency	15	14	16	1	2	45	6	60	7	147
2018	11 to 20 years in current department or agency	18	13	13	2	5	41	8	60	15	93
2018	More than 20 years in current department or agency	28	28	18	0	0	7	18	76	0	29
2017	Less than 3 years in current department or agency	12	16	12	4	0	49	8	64	8	182
2017	3 to 10 years in current department or agency	17	13	16	2	4	37	11	57	11	209
2017	11 to 20 years in current department or agency	13	15	14	3	0	44	11	63	6	114
2017	More than 20 years in current department or agency	13	17	24	0	0	37	10	56	0	22
2014	Less than 3 years in current department or agency	16	10	13	1	1	49	11	66	3	143
2014	3 to 10 years in current department or agency	13	8	18	2	3	51	6	49	11	275
2014	11 to 20 years in current department or agency	14	13	14	5	0	43	11	59	11	119
2014	More than 20 years in current department or agency	27	12	15	2	0	36	8	70	4	41

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	28	31	16	4	3	16	3	73	8	160
2020	3 to 10 years in current department or agency	20	34	17	7	1	19	3	69	10	192
2020	11 to 20 years in current department or agency	27	32	19	4	2	15	2	70	7	109
2020	More than 20 years in current department or agency	40	37	19	0	0	5	0	80	0	22
2019	Less than 3 years in current department or agency	38	24	15	1	0	18	2	79	2	223
2019	3 to 10 years in current department or agency	27	32	19	3	2	17	2	72	5	191
2019	11 to 20 years in current department or agency	33	31	15	1	3	14	3	77	5	115
2019	More than 20 years in current department or agency	54	21	6	3	0	17	0	90	3	34
2018	Less than 3 years in current department or agency	34	29	16	2	1	19	1	78	3	203
2018	3 to 10 years in current department or agency	28	32	18	3	2	15	1	72	6	146
2018	11 to 20 years in current department or agency	30	31	17	1	7	13	1	71	9	93
2018	More than 20 years in current department or agency	42	48	10	0	0	0	0	90	0	29
2017	Less than 3 years in current department or agency	31	33	10	4	0	20	2	82	5	181
2017	3 to 10 years in current department or agency	29	29	15	3	3	16	4	73	9	209
2017	11 to 20 years in current department or agency	20	43	12	5	1	16	2	77	8	114
2017	More than 20 years in current department or agency	41	16	22	0	0	22	0	72	0	24
2014	Less than 3 years in current department or agency	32	25	11	2	1	27	3	80	4	143
2014	3 to 10 years in current department or agency	30	22	21	2	3	19	2	66	6	275
2014	11 to 20 years in current department or agency	29	34	17	3	1	16	0	75	4	119
2014	More than 20 years in current department or agency	55	15	17	0	0	10	3	80	0	41

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	21	8	8	8	0	0	77	16	160
2020	3 to 10 years in current department or agency	53	19	16	3	7	0	1	74	10	191
2020	11 to 20 years in current department or agency	57	17	16	6	3	1	2	76	8	110
2020	More than 20 years in current department or agency	49	24	9	0	14	0	5	76	15	22

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	32	12	4	5	0	0	79	9	159
2020	3 to 10 years in current department or agency	42	32	16	7	3	0	1	74	10	191
2020	11 to 20 years in current department or agency	49	30	11	6	4	0	0	79	10	110
2020	More than 20 years in current department or agency	48	23	24	5	0	0	0	71	5	22
2019	Less than 3 years in current department or agency	23	34	22	7	13	0	0	57	20	224
2019	3 to 10 years in current department or agency	28	32	17	11	13	0	0	60	23	191
2019	11 to 20 years in current department or agency	30	24	22	13	10	0	2	55	23	115
2019	More than 20 years in current department or agency	35	44	18	3	0	0	0	79	3	34
2018	Less than 3 years in current department or agency	21	30	27	11	9	0	2	52	21	201
2018	3 to 10 years in current department or agency	23	31	19	14	12	0	1	55	26	147
2018	11 to 20 years in current department or agency	28	24	23	13	11	1	0	53	24	92
2018	More than 20 years in current department or agency	30	26	32	10	2	0	0	56	13	30
2017	Less than 3 years in current department or agency	21	28	23	10	16	1	0	50	27	182
2017	3 to 10 years in current department or agency	27	22	24	11	14	0	2	50	25	208
2017	11 to 20 years in current department or agency	37	28	18	10	4	2	1	67	15	114
2017	More than 20 years in current department or agency	40	30	17	9	0	0	5	73	9	24

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	14	28	25	23	10	0	42	33	159
2020	3 to 10 years in current department or agency	8	23	30	26	14	0	31	40	192
2020	11 to 20 years in current department or agency	14	15	33	23	14	1	29	38	110
2020	More than 20 years in current department or agency	17	19	24	36	5	0	35	41	22
2019	Less than 3 years in current department or agency	16	36	28	15	5	0	52	20	225
2019	3 to 10 years in current department or agency	13	23	36	19	7	1	37	27	191
2019	11 to 20 years in current department or agency	14	31	39	15	2	0	45	16	114
2019	More than 20 years in current department or agency	9	48	34	3	3	3	59	6	34
2018	Less than 3 years in current department or agency	13	27	37	13	8	2	41	22	201
2018	3 to 10 years in current department or agency	6	24	37	19	13	1	30	33	146
2018	11 to 20 years in current department or agency	10	27	35	23	5	0	36	28	93
2018	More than 20 years in current department or agency	22	38	32	7	0	0	60	7	30
2017	Less than 3 years in current department or agency	14	32	33	12	9	0	46	21	182
2017	3 to 10 years in current department or agency	8	29	28	21	12	2	37	34	208
2017	11 to 20 years in current department or agency	9	21	32	25	11	2	31	36	114
2017	More than 20 years in current department or agency	20	43	37	0	0	0	63	0	24

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	20	34	24	14	8	0	0	54	22	160
2020	3 to 10 years in current department or agency	11	30	28	21	10	0	0	41	31	192
2020	11 to 20 years in current department or agency	11	26	35	13	13	1	2	38	26	109
2020	More than 20 years in current department or agency	12	23	46	18	0	0	0	36	18	22
2019	Less than 3 years in current department or agency	21	40	18	15	5	0	0	61	20	224
2019	3 to 10 years in current department or agency	18	29	30	14	9	0	1	48	22	189
2019	11 to 20 years in current department or agency	16	38	31	11	3	0	0	54	15	114
2019	More than 20 years in current department or agency	12	48	38	0	3	0	0	60	3	34
2018	Less than 3 years in current department or agency	20	32	30	9	6	1	2	53	16	201
2018	3 to 10 years in current department or agency	11	29	36	17	6	0	1	40	24	146
2018	11 to 20 years in current department or agency	11	28	37	19	4	0	1	39	23	92
2018	More than 20 years in current department or agency	18	50	28	4	0	0	0	68	4	27
2017	Less than 3 years in current department or agency	22	41	22	10	4	0	2	64	14	181
2017	3 to 10 years in current department or agency	13	32	28	14	11	0	1	46	25	207
2017	11 to 20 years in current department or agency	12	25	29	20	11	1	2	38	33	113
2017	More than 20 years in current department or agency	20	53	26	0	0	0	0	74	0	24

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	26	28	24	12	10	0	0	54	22	159
2020	3 to 10 years in current department or agency	20	32	20	15	12	0	0	53	27	192
2020	11 to 20 years in current department or agency	26	19	26	13	14	0	2	45	28	109
2020	More than 20 years in current department or agency	17	33	37	9	5	0	0	50	13	22
2019	Less than 3 years in current department or agency	28	33	20	12	7	0	0	61	19	224
2019	3 to 10 years in current department or agency	22	31	28	10	8	1	1	53	18	191
2019	11 to 20 years in current department or agency	19	40	24	12	5	0	0	58	17	114
2019	More than 20 years in current department or agency	29	39	29	3	0	0	0	68	3	34
2018	Less than 3 years in current department or agency	26	26	27	12	7	1	2	53	19	200
2018	3 to 10 years in current department or agency	16	27	27	17	11	0	2	44	29	147
2018	11 to 20 years in current department or agency	18	30	34	15	3	0	0	47	18	91
2018	More than 20 years in current department or agency	24	46	19	7	0	0	4	73	7	29
2017	Less than 3 years in current department or agency	29	28	24	11	6	0	1	58	17	182
2017	3 to 10 years in current department or agency	17	22	25	20	12	1	2	40	34	208
2017	11 to 20 years in current department or agency	19	22	30	23	5	0	0	42	28	114
2017	More than 20 years in current department or agency	25	29	37	9	0	0	0	54	9	24

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	26	19	14	9	0	1	57	24	159
2020	3 to 10 years in current department or agency	21	29	23	17	9	0	1	50	26	188
2020	11 to 20 years in current department or agency	23	22	26	16	12	1	0	45	28	109
2020	More than 20 years in current department or agency	12	32	19	23	14	0	0	44	37	22
2019	Less than 3 years in current department or agency	38	34	14	6	5	0	2	73	12	225
2019	3 to 10 years in current department or agency	27	35	20	11	6	0	2	62	18	191
2019	11 to 20 years in current department or agency	25	42	20	11	3	0	0	67	14	115
2019	More than 20 years in current department or agency	40	34	17	3	3	0	3	76	6	34
2018	Less than 3 years in current department or agency	34	30	18	9	5	1	3	66	15	201
2018	3 to 10 years in current department or agency	21	37	22	12	6	0	2	59	19	144
2018	11 to 20 years in current department or agency	15	40	28	12	3	0	2	56	16	89
2018	More than 20 years in current department or agency	25	38	23	7	0	0	7	67	8	30
2017	Less than 3 years in current department or agency	30	34	16	10	6	0	4	67	17	182
2017	3 to 10 years in current department or agency	21	31	24	6	9	0	8	57	17	209
2017	11 to 20 years in current department or agency	22	27	26	13	9	0	4	50	23	114
2017	More than 20 years in current department or agency	34	36	13	4	0	0	14	81	5	24

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	16	28	18	21	16	0	0	44	37	160
2020	3 to 10 years in current department or agency	14	24	26	23	13	0	0	38	37	192
2020	11 to 20 years in current department or agency	16	20	30	19	14	1	0	36	33	110
2020	More than 20 years in current department or agency	17	15	29	24	15	0	0	32	39	21
2019	Less than 3 years in current department or agency	22	40	19	10	8	0	0	62	19	225
2019	3 to 10 years in current department or agency	17	29	28	17	9	0	1	47	25	190
2019	11 to 20 years in current department or agency	21	32	28	14	5	0	0	53	19	114
2019	More than 20 years in current department or agency	31	24	31	6	6	0	3	56	12	34
2018	Less than 3 years in current department or agency	29	27	26	9	7	0	2	57	17	199
2018	3 to 10 years in current department or agency	17	31	31	11	10	0	0	48	21	147
2018	11 to 20 years in current department or agency	15	33	32	13	8	0	0	48	21	91
2018	More than 20 years in current department or agency	16	48	28	8	0	0	0	65	8	29
2017	Less than 3 years in current department or agency	29	26	26	10	8	0	0	55	19	182
2017	3 to 10 years in current department or agency	22	24	31	12	11	0	1	46	23	208
2017	11 to 20 years in current department or agency	17	28	31	15	9	0	0	45	24	113
2017	More than 20 years in current department or agency	30	41	21	9	0	0	0	71	9	24

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	19	15	11	9	0	9	62	22	159
2020	3 to 10 years in current department or agency	29	18	18	15	11	0	8	51	29	190
2020	11 to 20 years in current department or agency	25	14	25	15	15	1	7	41	32	110
2020	More than 20 years in current department or agency	35	5	23	23	9	0	5	41	34	22

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	39	19	7	3	0	0	72	9	159
2020	3 to 10 years in current department or agency	28	39	23	8	1	1	1	67	9	190
2020	11 to 20 years in current department or agency	28	32	22	9	6	2	2	62	15	110
2020	More than 20 years in current department or agency	22	41	32	0	0	0	5	66	0	22
2019	Less than 3 years in current department or agency	36	38	17	7	1	0	1	75	8	224
2019	3 to 10 years in current department or agency	29	39	21	6	4	0	1	69	10	191
2019	11 to 20 years in current department or agency	29	41	18	6	2	1	3	73	7	114
2019	More than 20 years in current department or agency	24	45	12	12	0	0	6	74	13	33
2018	Less than 3 years in current department or agency	28	38	21	6	4	1	2	68	11	203
2018	3 to 10 years in current department or agency	29	34	22	10	4	0	0	64	14	145
2018	11 to 20 years in current department or agency	18	38	28	11	3	0	2	57	15	92
2018	More than 20 years in current department or agency	25	49	16	7	0	3	0	76	7	29
2017	Less than 3 years in current department or agency	35	38	16	6	3	1	1	74	9	182
2017	3 to 10 years in current department or agency	29	37	19	8	4	0	2	68	13	208
2017	11 to 20 years in current department or agency	22	45	18	12	3	0	0	67	15	113
2017	More than 20 years in current department or agency	49	30	17	5	0	0	0	78	5	24

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	37	30	6	3	1	0	61	10	159
2020	3 to 10 years in current department or agency	17	35	31	13	4	0	0	52	17	191
2020	11 to 20 years in current department or agency	22	38	16	11	10	1	2	62	22	108
2020	More than 20 years in current department or agency	21	27	33	19	0	0	0	49	19	22
2019	Less than 3 years in current department or agency	27	44	19	6	2	0	1	72	8	225
2019	3 to 10 years in current department or agency	13	41	32	8	4	0	1	55	13	190
2019	11 to 20 years in current department or agency	24	39	27	5	2	0	3	65	7	115
2019	More than 20 years in current department or agency	13	49	27	9	0	0	2	63	9	33
2018	Less than 3 years in current department or agency	23	39	21	10	5	1	1	63	15	201
2018	3 to 10 years in current department or agency	15	44	24	14	3	0	0	60	17	145
2018	11 to 20 years in current department or agency	10	38	29	18	3	0	2	49	21	91
2018	More than 20 years in current department or agency	21	57	20	2	0	0	0	78	2	29
2017	Less than 3 years in current department or agency	33	34	21	8	3	0	0	68	11	182
2017	3 to 10 years in current department or agency	22	32	26	13	4	0	2	56	17	207
2017	11 to 20 years in current department or agency	17	36	30	11	5	0	0	53	17	113
2017	More than 20 years in current department or agency	38	49	8	5	0	0	0	87	5	24

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	35	23	7	5	0	1	65	12	160
2020	3 to 10 years in current department or agency	29	29	28	10	4	0	0	59	13	191
2020	11 to 20 years in current department or agency	30	33	17	11	5	0	3	65	17	109
2020	More than 20 years in current department or agency	27	49	24	0	0	0	0	76	0	21
2019	Less than 3 years in current department or agency	30	38	17	9	3	1	1	70	13	225
2019	3 to 10 years in current department or agency	24	40	24	8	3	1	0	64	12	191
2019	11 to 20 years in current department or agency	35	37	20	4	3	1	0	73	6	114
2019	More than 20 years in current department or agency	37	42	18	3	0	0	0	79	3	33
2018	Less than 3 years in current department or agency	28	29	22	14	6	1	1	58	20	203
2018	3 to 10 years in current department or agency	19	36	28	11	6	0	1	55	17	145
2018	11 to 20 years in current department or agency	23	36	26	10	3	0	1	60	13	93
2018	More than 20 years in current department or agency	28	45	24	0	0	3	0	76	0	29
2017	Less than 3 years in current department or agency	32	32	19	14	2	0	0	64	16	182
2017	3 to 10 years in current department or agency	27	34	25	7	7	0	1	61	13	208
2017	11 to 20 years in current department or agency	18	48	19	8	7	0	0	66	15	113
2017	More than 20 years in current department or agency	59	28	13	0	0	0	0	87	0	24

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	34	9	5	3	0	1	83	8	159
2020	3 to 10 years in current department or agency	44	28	17	8	2	1	0	72	10	190
2020	11 to 20 years in current department or agency	40	31	12	8	5	0	3	73	14	109
2020	More than 20 years in current department or agency	44	42	14	0	0	0	0	86	0	22
2019	Less than 3 years in current department or agency	51	29	10	7	2	1	0	81	9	222
2019	3 to 10 years in current department or agency	49	26	18	5	3	0	0	75	7	190
2019	11 to 20 years in current department or agency	55	23	11	5	4	2	0	80	9	115
2019	More than 20 years in current department or agency	50	27	15	3	3	0	3	79	6	34

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	21	25	26	18	10	0	0	46	28	160
2020	3 to 10 years in current department or agency	25	28	30	10	7	0	0	53	17	191
2020	11 to 20 years in current department or agency	23	25	35	9	4	1	4	50	13	109
2020	More than 20 years in current department or agency	21	32	28	14	5	0	0	53	19	22

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	35	17	12	3	0	0	68	15	160
2020	3 to 10 years in current department or agency	29	33	22	14	2	0	0	62	16	191
2020	11 to 20 years in current department or agency	24	32	25	9	6	1	2	58	16	110
2020	More than 20 years in current department or agency	26	37	24	9	5	0	0	63	14	22
2019	Less than 3 years in current department or agency	39	33	19	7	3	0	0	72	10	225
2019	3 to 10 years in current department or agency	37	33	22	7	1	1	0	70	8	190
2019	11 to 20 years in current department or agency	30	44	16	3	3	2	1	77	6	115
2019	More than 20 years in current department or agency	33	46	18	3	0	0	0	79	3	33
2018	Less than 3 years in current department or agency	27	38	21	10	2	1	1	66	13	203
2018	3 to 10 years in current department or agency	28	35	23	11	3	0	0	63	14	144
2018	11 to 20 years in current department or agency	22	38	30	5	3	0	2	61	9	92
2018	More than 20 years in current department or agency	31	34	28	0	0	3	4	70	0	29
2017	Less than 3 years in current department or agency	39	33	21	5	3	0	0	71	8	180
2017	3 to 10 years in current department or agency	30	35	19	9	4	1	3	67	13	207
2017	11 to 20 years in current department or agency	31	37	22	7	2	0	1	69	9	112
2017	More than 20 years in current department or agency	38	42	21	0	0	0	0	79	0	24

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	28	17	8	4	0	0	72	11	159
2020	3 to 10 years in current department or agency	49	32	13	5	1	0	1	81	6	190
2020	11 to 20 years in current department or agency	43	29	23	2	4	0	0	72	5	108
2020	More than 20 years in current department or agency	39	33	14	14	0	0	0	72	14	22
2019	Less than 3 years in current department or agency	69	18	7	4	1	0	1	88	5	225
2019	3 to 10 years in current department or agency	70	16	9	3	2	0	1	87	4	190
2019	11 to 20 years in current department or agency	65	22	8	0	2	1	3	90	2	115
2019	More than 20 years in current department or agency	61	33	3	3	0	0	0	94	3	34
2018	Less than 3 years in current department or agency	63	18	9	4	4	1	2	83	7	202
2018	3 to 10 years in current department or agency	56	30	6	3	4	0	1	87	7	145
2018	11 to 20 years in current department or agency	56	29	4	5	3	0	2	87	9	93
2018	More than 20 years in current department or agency	52	28	12	4	0	0	3	83	4	29
2017	Less than 3 years in current department or agency	65	22	9	3	1	0	0	87	4	182
2017	3 to 10 years in current department or agency	63	18	10	3	3	0	2	83	7	209
2017	11 to 20 years in current department or agency	71	22	3	4	0	0	0	93	4	114
2017	More than 20 years in current department or agency	53	30	13	4	0	0	0	83	4	24

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	37	26	7	2	65	9	159
2020	3 to 10 years in current department or agency	35	34	21	7	3	69	10	189
2020	11 to 20 years in current department or agency	25	44	21	7	3	68	10	109
2020	More than 20 years in current department or agency	26	24	27	23	0	50	23	22

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	72	18	5	1	0	0	4	94	1	160
2020	3 to 10 years in current department or agency	77	12	4	1	1	1	5	94	2	190
2020	11 to 20 years in current department or agency	77	14	1	0	1	0	7	98	1	110
2020	More than 20 years in current department or agency	82	9	0	5	0	0	4	95	5	22
2019	Less than 3 years in current department or agency	85	7	4	0	0	1	3	96	0	224
2019	3 to 10 years in current department or agency	83	9	2	0	1	0	6	98	1	191
2019	11 to 20 years in current department or agency	82	5	2	0	0	3	8	98	0	114
2019	More than 20 years in current department or agency	82	10	0	0	0	0	9	100	0	34
2018	Less than 3 years in current department or agency	78	12	2	0	1	2	4	96	2	203
2018	3 to 10 years in current department or agency	76	14	2	2	1	0	5	94	4	144
2018	11 to 20 years in current department or agency	70	20	1	3	1	0	5	94	4	93
2018	More than 20 years in current department or agency	67	17	7	0	0	6	4	93	0	29

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	88	4	1	2	3	0	3	94	5	160
2020	3 to 10 years in current department or agency	82	7	6	1	1	2	2	92	2	188
2020	11 to 20 years in current department or agency	81	8	3	2	1	1	5	94	3	109
2020	More than 20 years in current department or agency	95	0	0	0	5	0	0	95	5	22
2019	Less than 3 years in current department or agency	83	8	3	3	1	1	3	94	4	225
2019	3 to 10 years in current department or agency	82	9	3	2	1	1	3	94	3	189
2019	11 to 20 years in current department or agency	89	3	3	1	3	0	2	94	3	115
2019	More than 20 years in current department or agency	94	3	3	0	0	0	0	97	0	34
2018	Less than 3 years in current department or agency	80	12	3	2	0	2	1	94	3	201
2018	3 to 10 years in current department or agency	74	14	3	3	3	0	3	90	6	145
2018	11 to 20 years in current department or agency	77	11	2	1	4	1	4	92	6	93
2018	More than 20 years in current department or agency	83	7	10	0	0	0	0	90	0	30
2017	Less than 3 years in current department or agency	86	9	3	1	0	0	1	95	1	182
2017	3 to 10 years in current department or agency	73	12	6	3	3	0	3	87	7	209
2017	11 to 20 years in current department or agency	85	7	4	2	2	0	1	92	3	114
2017	More than 20 years in current department or agency	78	13	5	0	0	5	0	95	0	24

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	79	14	3	1	1	0	1	95	2	157
2020	3 to 10 years in current department or agency	74	17	7	1	0	1	1	92	1	190
2020	11 to 20 years in current department or agency	70	17	7	2	0	1	3	91	2	106
2020	More than 20 years in current department or agency	86	10	0	0	5	0	0	95	5	22
2019	Less than 3 years in current department or agency	67	21	7	2	1	0	1	89	4	224
2019	3 to 10 years in current department or agency	68	20	7	3	1	0	1	89	4	188
2019	11 to 20 years in current department or agency	78	16	4	1	1	0	1	95	2	114
2019	More than 20 years in current department or agency	81	16	3	0	0	0	0	97	0	34
2018	Less than 3 years in current department or agency	66	19	8	3	1	0	2	87	5	202
2018	3 to 10 years in current department or agency	61	25	8	4	1	0	1	87	5	145
2018	11 to 20 years in current department or agency	65	23	10	2	0	0	0	88	2	92
2018	More than 20 years in current department or agency	47	42	11	0	0	0	0	89	0	28
2017	Less than 3 years in current department or agency	70	18	9	2	1	0	1	88	3	181
2017	3 to 10 years in current department or agency	59	22	10	5	2	0	2	82	7	208
2017	11 to 20 years in current department or agency	65	25	8	2	0	0	1	90	2	114
2017	More than 20 years in current department or agency	57	25	13	0	0	0	5	86	0	24

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	70	18	3	5	3	0	1	89	8	160
2020	3 to 10 years in current department or agency	68	19	8	3	2	1	0	87	5	189
2020	11 to 20 years in current department or agency	67	11	9	9	1	1	2	80	10	109
2020	More than 20 years in current department or agency	95	0	0	0	5	0	0	95	5	22
2019	Less than 3 years in current department or agency	69	18	8	1	3	0	1	88	4	222
2019	3 to 10 years in current department or agency	64	20	9	5	1	0	0	85	6	189
2019	11 to 20 years in current department or agency	74	14	5	2	3	0	1	90	5	115
2019	More than 20 years in current department or agency	82	12	0	6	0	0	0	94	6	34
2018	Less than 3 years in current department or agency	63	17	12	4	3	0	1	80	7	202
2018	3 to 10 years in current department or agency	57	19	10	8	5	0	0	76	14	145
2018	11 to 20 years in current department or agency	48	29	11	4	8	0	0	77	12	92
2018	More than 20 years in current department or agency	65	24	11	0	0	0	0	89	0	29
2017	Less than 3 years in current department or agency	69	14	9	4	3	0	1	84	7	180
2017	3 to 10 years in current department or agency	61	16	10	5	5	1	2	80	10	209
2017	11 to 20 years in current department or agency	70	16	7	4	2	0	0	87	6	114
2017	More than 20 years in current department or agency	70	17	9	0	0	0	5	91	0	24

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	70	8	1	1	0	0	21	97	1	160
2020	3 to 10 years in current department or agency	62	11	3	1	0	1	23	95	1	191
2020	11 to 20 years in current department or agency	62	16	5	1	1	1	15	92	2	110
2020	More than 20 years in current department or agency	58	14	0	5	0	0	23	94	6	22
2019	Less than 3 years in current department or agency	60	10	3	0	0	0	28	96	0	223
2019	3 to 10 years in current department or agency	58	12	3	3	1	0	22	91	5	189
2019	11 to 20 years in current department or agency	60	13	4	2	0	1	20	92	2	114
2019	More than 20 years in current department or agency	68	23	0	0	0	0	9	100	0	34
2018	Less than 3 years in current department or agency	58	7	4	2	1	0	29	90	4	201
2018	3 to 10 years in current department or agency	54	11	7	1	1	0	26	88	3	144
2018	11 to 20 years in current department or agency	47	20	5	0	0	0	29	94	0	91
2018	More than 20 years in current department or agency	51	16	19	0	0	0	14	78	0	29
2017	Less than 3 years in current department or agency	64	7	4	0	0	0	25	94	1	182
2017	3 to 10 years in current department or agency	57	9	6	2	0	1	25	89	3	209
2017	11 to 20 years in current department or agency	57	13	8	1	0	0	22	89	1	113
2017	More than 20 years in current department or agency	57	25	0	0	0	0	18	100	0	24

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	76	15	5	2	0	0	3	93	2	160
2020	3 to 10 years in current department or agency	68	22	3	2	0	1	4	94	3	192
2020	11 to 20 years in current department or agency	67	19	5	5	0	1	4	90	5	109
2020	More than 20 years in current department or agency	72	18	10	0	0	0	0	90	0	22
2019	Less than 3 years in current department or agency	67	18	7	2	1	1	3	89	3	225
2019	3 to 10 years in current department or agency	66	21	9	2	1	1	2	89	2	188
2019	11 to 20 years in current department or agency	74	13	11	1	0	0	2	88	1	115
2019	More than 20 years in current department or agency	82	15	0	0	3	0	0	97	3	33
2018	Less than 3 years in current department or agency	65	24	5	2	1	0	4	92	2	202
2018	3 to 10 years in current department or agency	63	22	9	2	1	1	2	87	4	143
2018	11 to 20 years in current department or agency	67	17	9	0	0	0	6	91	0	91
2018	More than 20 years in current department or agency	61	39	0	0	0	0	0	100	0	29
2017	Less than 3 years in current department or agency	79	12	5	1	1	0	3	93	1	182
2017	3 to 10 years in current department or agency	64	23	3	1	1	1	8	95	2	209
2017	11 to 20 years in current department or agency	67	23	6	1	0	0	3	93	1	114
2017	More than 20 years in current department or agency	75	16	4	0	0	0	5	96	0	24

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	81	12	3	1	1	0	2	95	2	160
2020	3 to 10 years in current department or agency	83	12	3	1	0	1	2	96	1	192
2020	11 to 20 years in current department or agency	79	11	4	1	2	1	3	93	3	110
2020	More than 20 years in current department or agency	90	5	0	0	5	0	0	95	5	22
2019	Less than 3 years in current department or agency	85	9	2	1	1	0	1	95	2	224
2019	3 to 10 years in current department or agency	87	7	1	2	1	0	2	96	3	190
2019	11 to 20 years in current department or agency	87	8	0	1	1	1	3	98	2	115
2019	More than 20 years in current department or agency	94	3	0	0	0	0	3	100	0	34
2018	Less than 3 years in current department or agency	82	9	1	2	3	0	3	94	5	201
2018	3 to 10 years in current department or agency	88	7	3	1	1	0	0	94	2	145
2018	11 to 20 years in current department or agency	78	11	3	1	0	0	7	95	1	92
2018	More than 20 years in current department or agency	83	14	0	0	0	0	4	100	0	29
2017	Less than 3 years in current department or agency	86	7	3	0	1	0	3	95	1	182
2017	3 to 10 years in current department or agency	81	7	2	2	2	2	4	94	4	209
2017	11 to 20 years in current department or agency	84	9	4	2	0	0	2	94	2	114
2017	More than 20 years in current department or agency	82	18	0	0	0	0	0	100	0	24

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	19	21	10	3	1	1	65	13	160
2020	3 to 10 years in current department or agency	44	34	17	3	2	1	0	78	4	192
2020	11 to 20 years in current department or agency	49	29	15	2	3	1	2	80	4	110
2020	More than 20 years in current department or agency	49	13	28	10	0	0	0	62	10	22
2019	Less than 3 years in current department or agency	50	29	12	6	2	0	1	80	8	224
2019	3 to 10 years in current department or agency	52	29	13	3	3	0	1	81	5	190
2019	11 to 20 years in current department or agency	62	27	10	0	0	0	1	90	0	115
2019	More than 20 years in current department or agency	55	36	6	0	0	0	3	94	0	34
2018	Less than 3 years in current department or agency	51	27	13	3	3	1	2	80	6	202
2018	3 to 10 years in current department or agency	48	28	16	4	3	0	1	77	7	145
2018	11 to 20 years in current department or agency	56	27	11	2	2	0	2	85	4	91
2018	More than 20 years in current department or agency	54	20	19	3	0	0	4	76	4	28
2017	Less than 3 years in current department or agency	60	26	9	2	2	0	1	87	4	182
2017	3 to 10 years in current department or agency	48	32	11	3	4	0	2	82	7	209
2017	11 to 20 years in current department or agency	60	24	12	3	0	0	1	85	3	114
2017	More than 20 years in current department or agency	62	30	4	5	0	0	0	91	5	24

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	26	41	23	7	3	0	68	10	160
2020	3 to 10 years in current department or agency	34	40	20	4	1	1	74	6	192
2020	11 to 20 years in current department or agency	30	40	24	5	1	0	70	6	110
2020	More than 20 years in current department or agency	30	51	13	5	0	0	82	5	22

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	8	33	38	18	4	0	0	40	22	160
2020	3 to 10 years in current department or agency	8	33	38	15	5	0	0	42	20	192
2020	11 to 20 years in current department or agency	10	29	41	13	7	0	0	39	20	110
2020	More than 20 years in current department or agency	17	28	33	23	0	0	0	44	23	22
2019	Less than 3 years in current department or agency	19	40	33	7	1	0	0	59	8	225
2019	3 to 10 years in current department or agency	15	34	34	15	2	1	0	50	16	190
2019	11 to 20 years in current department or agency	20	37	37	4	3	0	0	57	6	114
2019	More than 20 years in current department or agency	27	44	23	6	0	0	0	71	6	34
2018	Less than 3 years in current department or agency	13	39	33	10	3	1	1	53	13	204
2018	3 to 10 years in current department or agency	9	33	37	16	5	0	0	42	21	147
2018	11 to 20 years in current department or agency	9	32	40	17	1	0	0	42	18	93
2018	More than 20 years in current department or agency	12	42	46	0	0	0	0	54	0	30
2017	Less than 3 years in current department or agency	14	41	28	13	3	0	1	55	16	182
2017	3 to 10 years in current department or agency	5	26	48	12	8	0	1	31	20	209
2017	11 to 20 years in current department or agency	13	20	48	16	4	0	0	33	19	114
2017	More than 20 years in current department or agency	17	44	40	0	0	0	0	60	0	24

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	10	26	40	17	8	0	0	25	35	156
2020	3 to 10 years in current department or agency	11	31	40	13	5	0	0	18	42	191
2020	11 to 20 years in current department or agency	11	23	45	13	7	0	1	20	34	109
2020	More than 20 years in current department or agency	10	18	42	14	17	0	0	30	28	22
2019	Less than 3 years in current department or agency	7	18	39	27	8	0	0	35	25	225
2019	3 to 10 years in current department or agency	8	20	41	26	5	1	0	31	28	188
2019	11 to 20 years in current department or agency	3	11	49	28	8	1	0	36	14	114
2019	More than 20 years in current department or agency	2	12	45	30	12	0	0	41	14	34
2018	Less than 3 years in current department or agency	8	13	44	24	11	1	1	35	21	203
2018	3 to 10 years in current department or agency	6	22	43	23	7	0	0	30	27	147
2018	11 to 20 years in current department or agency	6	14	48	24	6	0	1	31	21	92
2018	More than 20 years in current department or agency	0	16	46	28	9	0	0	38	16	30
2017	Less than 3 years in current department or agency	6	17	33	31	13	1	0	44	22	182
2017	3 to 10 years in current department or agency	9	16	44	23	7	0	1	30	26	209
2017	11 to 20 years in current department or agency	6	21	37	26	11	0	0	36	27	114
2017	More than 20 years in current department or agency	0	7	63	18	12	0	0	30	7	24

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	40	14	9	3	2	0	73	12	158
2020	3 to 10 years in current department or agency	28	45	15	11	1	1	0	73	12	191
2020	11 to 20 years in current department or agency	28	54	9	4	1	3	1	85	6	110
2020	More than 20 years in current department or agency	45	50	0	5	0	0	0	95	5	22
2019	Less than 3 years in current department or agency	25	43	14	10	3	5	0	72	13	224
2019	3 to 10 years in current department or agency	23	50	15	8	1	2	0	75	10	189
2019	11 to 20 years in current department or agency	35	47	14	1	0	4	1	85	1	114
2019	More than 20 years in current department or agency	53	41	6	0	0	0	0	94	0	34
2018	Less than 3 years in current department or agency	32	42	15	3	2	5	1	79	6	202
2018	3 to 10 years in current department or agency	29	44	15	6	3	3	0	75	9	145
2018	11 to 20 years in current department or agency	24	56	12	4	2	2	0	81	7	92
2018	More than 20 years in current department or agency	43	51	3	2	0	0	0	94	2	30
2017	Less than 3 years in current department or agency	25	47	13	6	3	6	1	77	9	182
2017	3 to 10 years in current department or agency	25	45	16	7	4	2	1	72	11	208
2017	11 to 20 years in current department or agency	24	47	17	9	1	2	0	73	10	114
2017	More than 20 years in current department or agency	41	33	21	0	5	0	0	74	5	24

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	33	12	14	4	4	0	69	19	159
2020	3 to 10 years in current department or agency	23	36	21	15	3	2	0	60	19	192
2020	11 to 20 years in current department or agency	25	38	15	11	4	6	1	67	16	110
2020	More than 20 years in current department or agency	29	67	0	4	0	0	0	96	4	21

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	24	10	12	15	2	1	62	28	158
2020	3 to 10 years in current department or agency	36	26	15	18	4	1	0	63	22	191
2020	11 to 20 years in current department or agency	36	29	15	13	6	1	0	66	19	110
2020	More than 20 years in current department or agency	50	36	5	10	0	0	0	86	10	22

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	27	13	6	5	3	1	76	11	159
2020	3 to 10 years in current department or agency	45	32	15	3	2	3	0	79	5	191
2020	11 to 20 years in current department or agency	49	30	12	4	3	3	0	81	7	109
2020	More than 20 years in current department or agency	54	46	0	0	0	0	0	100	0	22

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	33	11	14	4	2	0	70	19	160
2020	3 to 10 years in current department or agency	30	38	19	9	3	2	0	69	12	192
2020	11 to 20 years in current department or agency	32	33	16	10	6	2	1	67	16	110
2020	More than 20 years in current department or agency	50	46	5	0	0	0	0	95	0	22
2019	Less than 3 years in current department or agency	30	41	14	9	2	4	0	74	11	223
2019	3 to 10 years in current department or agency	22	39	20	13	3	3	0	63	16	191
2019	11 to 20 years in current department or agency	31	38	18	9	2	2	0	71	11	114
2019	More than 20 years in current department or agency	50	41	9	0	0	0	0	91	0	34
2018	Less than 3 years in current department or agency	28	43	15	8	3	2	1	73	12	203
2018	3 to 10 years in current department or agency	24	38	18	13	5	3	0	63	18	146
2018	11 to 20 years in current department or agency	21	40	24	10	3	3	0	62	13	92
2018	More than 20 years in current department or agency	32	55	10	2	0	0	0	87	2	30
2017	Less than 3 years in current department or agency	30	45	13	7	4	1	0	76	10	182
2017	3 to 10 years in current department or agency	16	40	20	15	7	1	1	57	22	209
2017	11 to 20 years in current department or agency	19	43	18	11	6	4	0	64	18	114
2017	More than 20 years in current department or agency	33	50	14	4	0	0	0	82	4	24

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	46	11	8	1	1	1	80	9	160
2020	3 to 10 years in current department or agency	32	45	10	9	3	1	1	78	12	192
2020	11 to 20 years in current department or agency	30	49	9	8	2	2	0	80	11	110
2020	More than 20 years in current department or agency	49	37	14	0	0	0	0	86	0	22

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	28	39	13	13	5	1	1	68	18	160
2020	3 to 10 years in current department or agency	24	37	16	14	8	1	1	61	22	191
2020	11 to 20 years in current department or agency	30	36	15	10	8	2	0	67	18	110
2020	More than 20 years in current department or agency	44	47	5	5	0	0	0	90	5	22

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	43	23	6	0	1	2	70	6	160
2020	3 to 10 years in current department or agency	25	38	25	6	2	3	1	65	9	188
2020	11 to 20 years in current department or agency	33	44	14	5	2	1	2	79	7	109
2020	More than 20 years in current department or agency	40	46	5	0	0	10	0	95	0	22

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	37	9	3	1	2	1	87	4	160
2020	3 to 10 years in current department or agency	42	33	15	4	2	2	3	79	5	192
2020	11 to 20 years in current department or agency	44	33	18	1	1	2	2	80	2	110
2020	More than 20 years in current department or agency	68	18	10	0	0	5	0	90	0	22

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	66	25	2	1	1	3	1	96	2	159
2020	3 to 10 years in current department or agency	66	20	5	1	0	6	1	93	1	192
2020	11 to 20 years in current department or agency	67	20	5	1	0	8	0	94	1	110
2020	More than 20 years in current department or agency	82	13	0	0	0	5	0	100	0	22

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	38	12	11	3	2	73	14	160
2020	3 to 10 years in current department or agency	36	37	15	8	1	3	75	10	192
2020	11 to 20 years in current department or agency	37	41	12	6	1	4	81	7	108
2020	More than 20 years in current department or agency	50	41	5	0	0	5	95	0	22

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	33	9	8	4	0	1	80	12	159
2020	3 to 10 years in current department or agency	49	31	8	9	2	2	0	81	11	192
2020	11 to 20 years in current department or agency	50	34	8	6	2	0	1	84	8	109
2020	More than 20 years in current department or agency	58	37	5	0	0	0	0	95	0	22

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	30	7	3	2	1	1	88	5	160
2020	3 to 10 years in current department or agency	64	27	4	3	1	1	0	92	4	192
2020	11 to 20 years in current department or agency	61	30	5	2	1	1	0	92	3	109
2020	More than 20 years in current department or agency	82	18	0	0	0	0	0	100	0	22

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	34	3	14	4	0	0	79	18	29
2020	3 to 10 years in current department or agency	19	39	22	15	5	0	0	58	20	41
2020	11 to 20 years in current department or agency	12	45	21	18	2	2	0	58	21	49
2020	More than 20 years in current department or agency	20	59	10	10	0	0	0	80	10	10
2019	Less than 3 years in current department or agency	21	54	10	8	0	5	2	81	8	39
2019	3 to 10 years in current department or agency	14	60	5	11	5	5	0	79	17	43
2019	11 to 20 years in current department or agency	20	49	16	4	0	4	6	78	4	49
2019	More than 20 years in current department or agency	36	57	0	7	0	0	0	93	7	14

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	Total responses
2020	Less than 3 years in current department or agency	100	29
2020	3 to 10 years in current department or agency	100	41
2020	11 to 20 years in current department or agency	100	49
2020	More than 20 years in current department or agency	100	10

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	17	38	14	24	7	0	55	31	29
2020	3 to 10 years in current department or agency	22	25	12	29	9	3	48	40	41
2020	11 to 20 years in current department or agency	8	28	27	18	18	0	37	37	49
2020	More than 20 years in current department or agency	10	30	20	39	0	0	41	39	10

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	4	96	160
2020	3 to 10 years in current department or agency	5	95	191
2020	11 to 20 years in current department or agency	4	96	110
2020	More than 20 years in current department or agency	0	100	22

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	8	92	160
2020	3 to 10 years in current department or agency	12	88	192
2020	11 to 20 years in current department or agency	6	94	110
2020	More than 20 years in current department or agency	0	100	22
2019	Less than 3 years in current department or agency	17	83	225
2019	3 to 10 years in current department or agency	8	92	191
2019	11 to 20 years in current department or agency	7	93	115
2019	More than 20 years in current department or agency	0	100	34
2017	Less than 3 years in current department or agency	9	91	182
2017	3 to 10 years in current department or agency	14	86	208
2017	11 to 20 years in current department or agency	11	89	114
2017	More than 20 years in current department or agency	0	100	24
2014	Less than 3 years in current department or agency	11	89	142
2014	3 to 10 years in current department or agency	13	87	274
2014	11 to 20 years in current department or agency	6	94	119
2014	More than 20 years in current department or agency	0	100	41

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	43	57	23

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	96	4	23
2019	Less than 3 years in current department or agency	95	5	39
2017	Less than 3 years in current department or agency	68	32	17
2017	3 to 10 years in current department or agency	75	25	28
2017	11 to 20 years in current department or agency	92	8	12
2014	Less than 3 years in current department or agency	67	33	14
2014	3 to 10 years in current department or agency	74	26	35

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	3 to 10 years in current department or agency	60	35	0	5	0	0	95	5	22
2019	Less than 3 years in current department or agency	50	42	3	5	0	0	92	5	36
2017	Less than 3 years in current department or agency	50	34	0	8	8	0	84	16	12
2017	3 to 10 years in current department or agency	58	9	9	19	4	0	68	24	21
2017	11 to 20 years in current department or agency	71	9	9	10	0	0	81	10	11
2014	Less than 3 years in current department or agency	51	39	10	0	0	0	90	0	10
2014	3 to 10 years in current department or agency	55	22	8	8	4	4	80	12	26

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	26	8	6	1	6	2	83	8	160
2020	3 to 10 years in current department or agency	43	35	10	3	1	5	3	85	4	191
2020	11 to 20 years in current department or agency	45	35	8	5	3	2	2	83	9	110
2020	More than 20 years in current department or agency	49	46	0	0	0	0	5	100	0	22

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	23	62	15	73	27	160
2020	3 to 10 years in current department or agency	25	54	21	68	32	192
2020	11 to 20 years in current department or agency	26	59	15	69	31	110
2020	More than 20 years in current department or agency	24	58	18	71	29	22

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	44	56	36
2020	3 to 10 years in current department or agency	40	60	48

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	17	14	21	22	0	0	42	44	36
2020	3 to 10 years in current department or agency	26	19	8	28	17	0	2	45	46	48

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	14	18	3	25	40	0	0	32	66	35
2020	3 to 10 years in current department or agency	9	8	13	34	35	0	2	17	70	48

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	22	9	9	3	0	8	77	12	160
2020	3 to 10 years in current department or agency	45	26	15	6	4	0	4	74	10	192
2020	11 to 20 years in current department or agency	53	15	15	6	3	0	7	73	10	110
2020	More than 20 years in current department or agency	63	14	14	0	0	5	4	85	0	22
2019	Less than 3 years in current department or agency	40	20	14	9	10	0	6	64	21	222
2019	3 to 10 years in current department or agency	38	18	17	10	7	3	7	62	19	190
2019	11 to 20 years in current department or agency	45	18	9	8	11	2	7	70	21	114
2019	More than 20 years in current department or agency	43	15	21	6	3	0	12	66	10	34
2018	Less than 3 years in current department or agency	43	18	13	9	7	1	9	68	18	203
2018	3 to 10 years in current department or agency	42	19	16	7	8	2	6	66	16	147
2018	11 to 20 years in current department or agency	47	18	12	11	5	1	5	70	18	92
2018	More than 20 years in current department or agency	56	21	21	0	0	0	2	79	0	28

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Department of Finance Canada by Question 109. In total, how many years have you been working in your current department or agency?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment