2020 Public Service Employee Survey Results for Department of Finance Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 55 32 0 9 5 0 0 86 14 22
2020 CS-03 64 27 0 9 0 0 0 91 9 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 82 14 0 0 0 0 5 100 0 22
2020 CS-03 82 18 0 0 0 0 0 100 0 11
2017 CS 75 25 0 0 0 0 0 100 0 20
2017 CS-03 83 17 0 0 0 0 0 100 0 12
2014 CS 71 21 0 7 0 0 0 93 7 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 50 23 14 9 5 0 0 73 14 22
2020 CS-03 55 27 18 0 0 0 0 82 0 11
2019 CS 38 38 12 12 0 0 0 77 12 26
2019 CS-03 36 45 18 0 0 0 0 82 0 11
2017 CS 40 30 15 15 0 0 0 70 15 20
2017 CS-03 33 25 25 17 0 0 0 58 17 12
2014 CS 29 29 14 29 0 0 0 57 29 14

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 52 5 0 0 0 5 95 0 21
2020 CS-03 27 73 0 0 0 0 0 100 0 11
2019 CS 46 42 8 4 0 0 0 88 4 26
2019 CS-03 55 27 9 9 0 0 0 82 9 11
2018 CS 19 44 25 6 0 0 6 67 7 16
2018 CS-03 10 40 40 0 0 0 10 56 0 10
2017 CS 26 30 35 10 0 0 0 55 10 20
2017 CS-03 25 17 42 17 0 0 0 42 17 12
2014 CS 14 50 36 0 0 0 0 64 0 14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 50 32 9 5 5 0 0 82 9 22
2020 CS-03 55 27 18 0 0 0 0 82 0 11
2019 CS 58 27 12 4 0 0 0 85 4 26
2019 CS-03 45 45 9 0 0 0 0 91 0 11
2017 CS 40 50 5 5 0 0 0 90 5 20
2017 CS-03 33 58 8 0 0 0 0 92 0 12
2014 CS 40 33 27 0 0 0 0 73 0 15

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 27 14 14 5 0 0 68 18 22
2020 CS-03 45 27 18 9 0 0 0 73 9 11
2019 CS 65 23 4 8 0 0 0 88 8 26
2019 CS-03 64 27 9 0 0 0 0 91 0 11
2018 CS 38 50 6 6 0 0 0 88 6 16
2018 CS-03 40 50 10 0 0 0 0 90 0 10
2017 CS 26 45 20 5 5 0 0 70 10 20
2017 CS-03 8 50 25 8 8 0 0 58 17 12
2014 CS 47 33 7 7 7 0 0 80 13 15

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 27 50 14 5 5 0 0 77 9 22
2020 CS-03 36 27 27 9 0 0 0 64 9 11
2019 CS 46 42 12 0 0 0 0 88 0 26
2019 CS-03 45 36 18 0 0 0 0 82 0 11
2018 CS 33 47 13 7 0 0 0 80 7 15
2017 CS 25 45 15 10 5 0 0 70 15 20
2017 CS-03 42 25 17 8 8 0 0 67 17 12
2014 CS 33 33 13 13 7 0 0 67 20 15

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 32 18 5 0 0 5 76 5 22
2020 CS-03 36 27 27 9 0 0 0 64 9 11
2019 CS 35 46 8 8 4 0 0 81 12 26
2019 CS-03 45 36 9 0 9 0 0 82 9 11
2018 CS 25 44 6 6 19 0 0 69 25 16
2018 CS-03 20 40 10 10 20 0 0 60 30 10
2017 CS 10 50 25 15 0 0 0 60 15 20
2017 CS-03 8 50 25 17 0 0 0 58 17 12
2014 CS 27 20 20 20 13 0 0 47 33 15

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 45 32 18 5 0 0 0 77 5 22
2020 CS-03 45 27 27 0 0 0 0 73 0 11
2019 CS 46 38 12 4 0 0 0 85 4 26
2019 CS-03 55 27 18 0 0 0 0 82 0 11
2018 CS 31 44 19 0 6 0 0 75 6 16
2018 CS-03 40 30 30 0 0 0 0 70 0 10
2017 CS 25 45 20 10 0 0 0 70 10 20
2017 CS-03 33 25 25 17 0 0 0 58 17 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 45 36 14 0 5 0 0 82 5 22
2020 CS-03 45 27 27 0 0 0 0 73 0 11
2019 CS 46 42 12 0 0 0 0 88 0 26
2019 CS-03 55 27 18 0 0 0 0 82 0 11
2018 CS 38 50 6 0 6 0 0 88 6 16
2018 CS-03 30 60 10 0 0 0 0 90 0 10
2017 CS 31 45 20 5 0 0 0 75 5 20
2017 CS-03 33 33 25 8 0 0 0 67 8 12
2014 CS 33 40 13 7 7 0 0 73 13 15

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 32 36 23 5 0 0 5 71 5 22
2020 CS-03 45 18 36 0 0 0 0 64 0 11
2019 CS 50 31 12 8 0 0 0 81 8 26
2019 CS-03 55 18 18 9 0 0 0 73 9 11
2018 CS 33 33 27 7 0 0 0 67 7 15
2017 CS 21 43 16 10 10 0 0 63 21 19
2017 CS-03 25 33 17 8 17 0 0 58 25 12

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 43 52 0 0 0 0 5 100 0 21
2020 CS-03 60 40 0 0 0 0 0 100 0 10
2019 CS 62 31 8 0 0 0 0 92 0 26
2019 CS-03 64 27 9 0 0 0 0 91 0 11
2018 CS 69 13 19 0 0 0 0 81 0 16
2018 CS-03 60 20 20 0 0 0 0 80 0 10
2017 CS 55 30 10 5 0 0 0 85 5 20
2017 CS-03 67 25 8 0 0 0 0 92 0 12
2014 CS 53 40 0 7 0 0 0 93 7 15

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 32 45 14 5 0 0 5 81 5 22
2020 CS-03 27 45 27 0 0 0 0 73 0 11
2019 CS 42 46 12 0 0 0 0 88 0 26
2019 CS-03 55 36 9 0 0 0 0 91 0 11
2018 CS 50 38 13 0 0 0 0 88 0 16
2018 CS-03 40 40 20 0 0 0 0 80 0 10
2017 CS 15 60 15 5 5 0 0 75 10 20
2017 CS-03 17 58 17 0 8 0 0 75 8 12
2014 CS 33 33 13 7 7 0 7 71 14 15

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 32 14 9 0 0 5 76 10 22
2020 CS-03 45 18 27 9 0 0 0 64 9 11
2019 CS 54 35 12 0 0 0 0 88 0 26
2019 CS-03 55 27 18 0 0 0 0 82 0 11
2018 CS 13 73 13 0 0 0 0 87 0 15
2017 CS 31 40 25 5 0 0 0 70 5 20
2017 CS-03 33 33 25 8 0 0 0 67 8 12
2014 CS 40 27 20 0 13 0 0 67 13 15

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 32 41 18 5 0 0 5 76 5 22
2020 CS-03 45 27 27 0 0 0 0 73 0 11
2019 CS 40 48 12 0 0 0 0 88 0 25
2019 CS-03 36 45 18 0 0 0 0 82 0 11
2018 CS 25 56 13 0 6 0 0 81 6 16
2018 CS-03 30 50 20 0 0 0 0 80 0 10
2017 CS 15 65 15 0 5 0 0 80 5 20
2017 CS-03 17 50 25 0 8 0 0 67 8 12
2014 CS 40 20 7 27 7 0 0 60 33 15

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 32 41 18 5 0 0 5 76 5 22
2020 CS-03 45 27 18 9 0 0 0 73 9 11
2019 CS 54 35 12 0 0 0 0 88 0 26
2019 CS-03 55 27 18 0 0 0 0 82 0 11
2018 CS 38 44 19 0 0 0 0 81 0 16
2018 CS-03 30 40 30 0 0 0 0 70 0 10
2017 CS 35 40 20 0 5 0 0 75 5 20
2017 CS-03 33 33 25 0 8 0 0 67 8 12
2014 CS 33 53 13 0 0 0 0 87 0 15

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 23 36 14 18 9 0 0 59 27 22
2020 CS-03 27 45 9 18 0 0 0 73 18 11
2019 CS 27 31 19 23 0 0 0 58 23 26
2019 CS-03 36 9 36 18 0 0 0 45 18 11
2018 CS 19 38 31 13 0 0 0 56 13 16
2018 CS-03 20 20 50 10 0 0 0 40 10 10
2017 CS 16 55 15 5 10 0 0 70 15 20
2017 CS-03 8 67 8 8 8 0 0 75 17 12
2014 CS 13 27 40 7 13 0 0 40 20 15

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 9 45 36 9 0 0 0 9 55 22
2020 CS-03 9 45 36 9 0 0 0 9 55 11
2019 CS 27 23 35 15 0 0 0 15 50 26
2019 CS-03 27 27 27 18 0 0 0 18 55 11
2018 CS 6 44 38 13 0 0 0 13 50 16
2018 CS-03 10 40 30 20 0 0 0 20 50 10
2017 CS 15 35 15 35 0 0 0 35 50 20
2017 CS-03 17 25 17 42 0 0 0 42 42 12
2014 CS 20 40 33 0 7 0 0 7 60 15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 18 27 27 14 14 0 0 27 45 22
2020 CS-03 18 27 18 27 9 0 0 36 45 11
2019 CS 8 8 38 31 15 0 0 46 15 26
2019 CS-03 9 9 36 27 18 0 0 45 18 11
2018 CS 6 6 31 50 6 0 0 56 13 16
2018 CS-03 10 0 40 50 0 0 0 50 10 10
2017 CS 5 20 30 40 5 0 0 45 25 20
2017 CS-03 8 17 25 42 8 0 0 50 25 12
2014 CS 27 20 27 13 13 0 0 27 47 15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 9 23 36 23 5 0 5 29 33 22
2020 CS-03 0 36 45 18 0 0 0 18 36 11
2019 CS 8 27 46 15 0 4 0 16 36 26
2019 CS-03 9 27 45 18 0 0 0 18 36 11
2018 CS 6 25 25 31 13 0 0 44 31 16
2018 CS-03 10 20 30 30 10 0 0 40 30 10
2017 CS 10 21 37 16 10 0 5 28 33 19
2017 CS-03 9 27 27 9 18 0 9 30 40 11
2014 CS 13 33 40 0 13 0 0 13 47 15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 14 18 36 14 14 0 5 29 33 22
2020 CS-03 18 9 55 9 9 0 0 18 27 11
2019 CS 8 19 42 15 15 0 0 31 27 26
2019 CS-03 18 18 45 18 0 0 0 18 36 11
2018 CS 6 25 44 25 0 0 0 25 31 16
2018 CS-03 10 30 30 30 0 0 0 30 40 10
2017 CS 20 30 25 11 15 0 0 26 50 20
2017 CS-03 17 33 25 8 17 0 0 25 50 12
2014 CS 7 33 47 0 13 0 0 13 40 15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 50 27 9 9 5 0 0 14 77 22
2020 CS-03 36 36 9 9 9 0 0 18 73 11
2019 CS 15 27 35 12 8 0 4 20 44 26
2019 CS-03 18 36 45 0 0 0 0 0 55 11
2018 CS 6 31 44 19 0 0 0 19 38 16
2018 CS-03 10 30 40 20 0 0 0 20 40 10
2017 CS 10 60 5 11 10 0 5 22 73 20
2017 CS-03 8 67 0 0 17 0 8 18 82 12
2014 CS 40 27 20 0 13 0 0 13 67 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 32 18 23 23 5 0 0 27 50 22
2020 CS-03 27 9 18 36 9 0 0 45 36 11
2019 CS 8 12 27 23 23 4 4 50 21 26
2019 CS-03 9 9 36 18 27 0 0 45 18 11
2018 CS 0 13 50 31 0 6 0 33 13 16
2018 CS-03 0 0 60 30 0 10 0 33 0 10
2017 CS 5 35 20 21 15 0 5 37 42 20
2017 CS-03 0 42 8 17 25 0 8 45 45 12
2014 CS 0 33 20 27 20 0 0 47 33 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 18 27 32 18 5 0 0 23 45 22
2020 CS-03 18 18 27 36 0 0 0 36 36 11
2019 CS 12 19 35 31 4 0 0 35 31 26
2019 CS-03 9 27 18 45 0 0 0 45 36 11
2018 CS 13 13 50 6 13 6 0 20 27 16
2018 CS-03 20 10 50 0 10 10 0 11 33 10
2017 CS 15 30 20 21 5 0 10 28 50 20
2017 CS-03 8 42 17 17 8 0 8 27 55 12
2014 CS 20 13 53 0 13 0 0 13 33 15

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 5 0 14 59 23 0 0 82 5 22
2020 CS-03 0 0 18 45 36 0 0 82 0 11
2019 CS 0 8 27 42 19 4 0 64 8 26
2019 CS-03 0 9 36 27 27 0 0 55 9 11
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 36 9 0 0 0 14 89 0 22
2020 CS-03 45 45 0 0 0 0 9 100 0 11
2019 CS 46 31 12 4 0 4 4 83 4 26
2019 CS-03 45 27 9 9 0 0 9 80 10 11
2018 CS 40 33 7 7 7 0 7 79 14 15
2018 CS-03 40 30 10 10 0 0 10 78 11 10
2017 CS 40 35 10 5 0 5 5 83 6 20
2017 CS-03 42 33 8 8 0 8 0 82 9 12
2014 CS 47 33 20 0 0 0 0 80 0 15

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 71 19 0 5 5 0 0 90 10 21
2020 CS-03 82 18 0 0 0 0 0 100 0 11
2019 CS 62 31 8 0 0 0 0 92 0 26
2019 CS-03 64 27 9 0 0 0 0 91 0 11
2018 CS 63 25 6 0 6 0 0 88 6 16
2018 CS-03 60 30 10 0 0 0 0 90 0 10
2017 CS 65 25 5 0 5 0 0 90 5 20
2017 CS-03 67 25 0 0 8 0 0 92 8 12
2014 CS 67 27 0 7 0 0 0 93 7 15

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 68 23 5 0 0 0 5 95 0 22
2020 CS-03 73 27 0 0 0 0 0 100 0 11
2019 CS 50 42 4 4 0 0 0 92 4 26
2019 CS-03 55 27 9 9 0 0 0 82 9 11
2018 CS 53 40 0 0 7 0 0 93 7 15
2017 CS 60 30 0 10 0 0 0 90 10 20
2017 CS-03 58 25 0 17 0 0 0 83 17 12
2014 CS 40 47 0 7 7 0 0 87 13 15

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 55 36 5 0 0 0 5 95 0 22
2020 CS-03 55 45 0 0 0 0 0 100 0 11
2019 CS 62 31 8 0 0 0 0 92 0 26
2019 CS-03 73 18 9 0 0 0 0 91 0 11
2018 CS 31 69 0 0 0 0 0 100 0 16
2018 CS-03 30 70 0 0 0 0 0 100 0 10

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 73 9 0 0 0 0 18 100 0 22
2020 CS-03 55 18 0 0 0 0 27 100 0 11
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 68 27 0 0 0 0 5 100 0 22
2020 CS-03 64 36 0 0 0 0 0 100 0 11
2019 CS 80 12 4 0 4 0 0 92 4 25
2019 CS-03 73 18 9 0 0 0 0 91 0 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 73 23 5 0 0 0 0 95 0 22
2020 CS-03 64 36 0 0 0 0 0 100 0 11
2019 CS 72 20 4 4 0 0 0 92 4 25
2019 CS-03 64 27 0 9 0 0 0 91 9 11
2018 CS 50 38 13 0 0 0 0 88 0 16
2018 CS-03 40 40 20 0 0 0 0 80 0 10
2017 CS 63 16 21 0 0 0 0 79 0 19
2017 CS-03 64 9 27 0 0 0 0 73 0 11
2014 CS 47 27 13 7 7 0 0 73 13 15

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 32 0 5 0 0 5 95 5 22
2020 CS-03 64 36 0 0 0 0 0 100 0 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 32 9 0 0 0 0 91 0 22
2020 CS-03 45 45 9 0 0 0 0 91 0 11
2019 CS 75 25 0 0 0 0 0 100 0 24
2019 CS-03 55 45 0 0 0 0 0 100 0 11
2018 CS 67 20 13 0 0 0 0 87 0 15
2018 CS-03 60 20 20 0 0 0 0 80 0 10
2017 CS 55 30 5 10 0 0 0 85 10 20
2017 CS-03 58 25 8 8 0 0 0 83 8 12
2014 CS 53 33 7 0 7 0 0 87 7 15

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 64 36 22
2020 CS-03 82 18 11

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 73 18 0 5 0 5 0 95 5 22
2020 CS-03 91 9 0 0 0 0 0 100 0 11

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 77 18 5 0 0 0 0 95 0 22
2020 CS-03 82 18 0 0 0 0 0 100 0 11
2019 CS 80 16 0 4 0 0 0 96 4 25
2019 CS-03 82 9 0 9 0 0 0 91 9 11
2018 CS 63 25 13 0 0 0 0 88 0 16
2018 CS-03 60 20 20 0 0 0 0 80 0 10
2017 CS 70 15 10 0 5 0 0 85 5 20
2017 CS-03 75 8 8 0 8 0 0 83 8 12
2014 CS 73 20 0 7 0 0 0 93 7 15
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 27 36 18 9 0 9 0 70 10 22
2020 CS-03 27 36 9 18 0 9 0 70 20 11
2019 CS 38 38 15 4 0 4 0 80 4 26
2019 CS-03 45 36 9 0 0 9 0 90 0 11
2018 CS 27 27 27 7 0 13 0 62 8 15
2018 CS-03 20 20 40 10 0 10 0 44 11 10
2017 CS 45 25 15 5 0 10 0 78 6 20
2017 CS-03 42 25 17 8 0 8 0 73 9 12
2014 CS 27 33 27 7 0 7 0 64 7 15

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 18 36 23 18 0 5 0 57 19 22
2020 CS-03 27 27 18 27 0 0 0 55 27 11
2019 CS 38 31 27 0 4 0 0 69 4 26
2019 CS-03 45 36 18 0 0 0 0 82 0 11
2018 CS 25 38 25 6 6 0 0 63 13 16
2018 CS-03 10 40 30 10 10 0 0 50 20 10
2017 CS 31 35 15 20 0 0 0 65 20 20
2017 CS-03 33 25 17 25 0 0 0 58 25 12
2014 CS 20 27 27 27 0 0 0 47 27 15

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 9 27 18 27 14 5 0 38 43 22
2020 CS-03 9 36 9 27 9 9 0 50 40 11
2019 CS 35 31 31 0 4 0 0 65 4 26
2019 CS-03 45 36 18 0 0 0 0 82 0 11
2018 CS 13 56 25 6 0 0 0 69 6 16
2018 CS-03 10 40 40 10 0 0 0 50 10 10
2017 CS 31 30 20 10 5 5 0 63 16 20
2017 CS-03 33 25 25 8 8 0 0 58 17 12
2014 CS 20 27 27 27 0 0 0 47 27 15

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 5 32 27 23 14 0 0 36 36 22
2020 CS-03 9 27 27 27 9 0 0 36 36 11
2019 CS 27 31 35 8 0 0 0 58 8 26
2019 CS-03 36 36 18 9 0 0 0 73 9 11
2018 CS 13 50 19 13 6 0 0 63 19 16
2018 CS-03 10 40 30 10 10 0 0 50 20 10
2017 CS 26 50 15 5 5 0 0 75 10 20
2017 CS-03 25 42 25 0 8 0 0 67 8 12
2014 CS 27 20 7 40 7 0 0 47 47 15

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 55 41 0 0 0 5 0 100 0 22
2020 CS-03 36 64 0 0 0 0 0 100 0 11
2019 CS 77 12 4 0 0 4 4 96 0 26
2019 CS-03 91 0 0 0 0 9 0 100 0 11
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 23 27 27 18 0 5 0 52 19 22
2020 CS-03 27 18 27 27 0 0 0 45 27 11
2019 CS 27 46 23 0 0 4 0 76 0 26
2019 CS-03 36 27 27 0 0 9 0 70 0 11
2018 CS 31 44 6 13 0 6 0 80 13 16
2018 CS-03 20 50 10 10 0 10 0 78 11 10
2017 CS 26 55 10 5 0 5 0 84 5 20
2017 CS-03 25 50 8 8 0 8 0 82 9 12
2014 CS 13 33 7 33 7 7 0 50 43 15

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 10 33 24 19 5 10 0 47 26 21
2020 CS-03 18 36 18 18 0 9 0 60 20 11
2019 CS 15 38 19 15 4 8 0 58 21 26
2019 CS-03 18 27 9 36 0 9 0 50 40 11

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 29 10 5 0 14 5 82 6 21
2020 CS-03 30 20 20 10 0 20 0 63 13 10
2019 CS 31 31 19 4 8 8 0 67 13 26
2019 CS-03 36 27 27 0 0 9 0 70 0 11
2018 CS 38 44 0 6 0 6 6 93 7 16
2018 CS-03 30 50 0 10 0 0 10 89 11 10
2017 CS 50 35 10 5 0 0 0 85 5 20
2017 CS-03 42 33 17 8 0 0 0 75 8 12
2014 CS 33 33 13 7 7 0 7 71 14 15

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 27 18 5 0 5 5 75 5 22
2020 CS-03 45 9 36 9 0 0 0 55 9 11
2019 CS 38 38 15 4 0 4 0 80 4 26
2019 CS-03 55 27 9 0 0 9 0 90 0 11
2018 CS 31 44 19 0 0 6 0 80 0 16
2018 CS-03 30 40 20 0 0 10 0 78 0 10

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 32 32 9 14 0 14 0 74 16 22
2020 CS-03 27 27 9 27 0 9 0 60 30 11
2019 CS 27 19 38 0 4 12 0 52 4 26
2019 CS-03 36 9 36 0 0 18 0 56 0 11
2018 CS 6 38 13 6 6 31 0 64 18 16
2018 CS-03 10 30 20 10 10 20 0 50 25 10
2017 CS 11 35 15 10 15 10 5 53 29 20
2017 CS-03 8 50 17 0 25 0 0 58 25 12
2014 CS 20 40 0 33 7 0 0 60 40 15

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 18 36 32 9 0 5 0 57 10 22
2020 CS-03 36 18 36 9 0 0 0 55 9 11
2019 CS 38 27 19 15 0 0 0 65 15 26
2019 CS-03 36 18 27 18 0 0 0 55 18 11
2018 CS 25 38 25 6 0 6 0 67 7 16
2018 CS-03 10 40 40 0 0 10 0 56 0 10
2017 CS 26 25 25 20 5 0 0 50 25 20
2017 CS-03 25 25 25 17 8 0 0 50 25 12
2014 CS 27 40 13 20 0 0 0 67 20 15

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 9 36 5 27 18 5 0 48 48 22
2020 CS-03 18 18 0 36 27 0 0 36 64 11
2019 CS 27 8 27 19 15 4 0 36 36 26
2019 CS-03 27 9 18 18 27 0 0 36 45 11
2018 CS 0 25 38 19 13 6 0 27 33 16
2018 CS-03 0 20 40 20 20 0 0 20 40 10
2017 CS 16 30 10 15 25 0 5 48 42 20
2017 CS-03 17 17 17 25 25 0 0 33 50 12
2014 CS 20 7 27 33 13 0 0 27 47 15

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 45 27 18 5 0 5 0 76 5 22
2020 CS-03 55 18 18 9 0 0 0 73 9 11
2019 CS 38 31 23 0 0 8 0 75 0 26
2019 CS-03 45 27 27 0 0 0 0 73 0 11

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 55 32 9 0 0 5 0 90 0 22
2020 CS-03 73 18 9 0 0 0 0 91 0 11
2019 CS 54 31 12 0 0 0 4 88 0 26
2019 CS-03 55 18 18 0 0 0 9 80 0 11

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 86 5 0 0 0 10 0 100 0 21
2020 CS-03 91 0 0 0 0 9 0 100 0 11
2019 CS 77 4 8 0 0 8 4 91 0 26
2019 CS-03 91 0 0 0 0 0 9 100 0 11

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 91 0 0 0 0 5 5 100 0 22
2020 CS-03 91 0 0 0 0 0 9 100 0 11
2019 CS 77 0 4 0 0 12 8 95 0 26
2019 CS-03 91 0 0 0 0 0 9 100 0 11

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 38 14 10 5 0 0 71 14 21
2020 CS-03 36 36 18 9 0 0 0 73 9 11
2019 CS 35 46 19 0 0 0 0 81 0 26
2019 CS-03 45 45 9 0 0 0 0 91 0 11
2018 CS 13 69 13 0 0 6 0 87 0 16
2018 CS-03 10 60 20 0 0 10 0 78 0 10
2017 CS 15 45 10 30 0 0 0 60 30 20
2017 CS-03 17 33 17 33 0 0 0 50 33 12

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 40 50 5 0 0 5 0 95 0 20
2020 CS-03 30 70 0 0 0 0 0 100 0 10
2019 CS 54 38 8 0 0 0 0 92 0 26
2019 CS-03 45 45 9 0 0 0 0 91 0 11
2018 CS 38 50 6 0 0 6 0 93 0 16
2018 CS-03 20 60 10 0 0 10 0 89 0 10
2017 CS 31 50 10 10 0 0 0 80 10 20
2017 CS-03 25 58 8 8 0 0 0 83 8 12
2014 CS 47 13 33 7 0 0 0 60 7 15

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 43 14 0 0 10 0 84 0 21
2020 CS-03 45 36 9 0 0 9 0 90 0 11
2019 CS 46 31 15 0 0 8 0 83 0 26
2019 CS-03 55 18 18 0 0 9 0 80 0 11
2018 CS 38 44 6 0 0 6 6 93 0 16
2018 CS-03 30 40 10 0 0 10 10 88 0 10
2017 CS 40 45 10 5 0 0 0 85 5 20
2017 CS-03 42 42 17 0 0 0 0 83 0 12
2014 CS 33 40 20 7 0 0 0 73 7 15

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 29 19 0 0 10 5 78 0 21
2020 CS-03 45 27 18 0 0 9 0 80 0 11

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 65 20 5 0 0 10 0 94 0 20
2020 CS-03 70 10 10 0 0 10 0 89 0 10

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 52 38 5 0 5 0 0 90 5 21
2020 CS-03 45 45 9 0 0 0 0 91 0 11
2019 CS 68 28 4 0 0 0 0 96 0 25
2019 CS-03 55 45 0 0 0 0 0 100 0 11
2018 CS 47 53 0 0 0 0 0 100 0 15
2017 CS 40 35 15 10 0 0 0 75 10 20
2017 CS-03 42 33 17 8 0 0 0 75 8 12
2014 CS 53 27 13 7 0 0 0 80 7 15

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 24 24 5 5 5 0 65 10 21
2020 CS-03 36 27 18 9 9 0 0 64 18 11
2019 CS 52 36 12 0 0 0 0 88 0 25
2019 CS-03 60 30 10 0 0 0 0 90 0 10
2018 CS 50 13 25 13 0 0 0 63 13 16
2018 CS-03 30 20 40 10 0 0 0 50 10 10
2017 CS 40 30 15 15 0 0 0 70 15 20
2017 CS-03 42 17 17 25 0 0 0 58 25 12
2014 CS 33 27 20 20 0 0 0 60 20 15

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 19 24 14 0 5 0 60 15 21
2020 CS-03 36 18 18 27 0 0 0 55 27 11
2019 CS 50 38 12 0 0 0 0 88 0 26
2019 CS-03 55 36 9 0 0 0 0 91 0 11
2018 CS 44 25 25 6 0 0 0 69 6 16
2018 CS-03 20 40 40 0 0 0 0 60 0 10
2017 CS 40 35 10 10 5 0 0 75 15 20
2017 CS-03 42 17 17 17 8 0 0 58 25 12
2014 CS 33 27 20 20 0 0 0 60 20 15

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 19 29 5 14 0 0 52 19 21
2020 CS-03 36 18 36 0 9 0 0 55 9 11
2019 CS 50 19 15 15 0 0 0 69 15 26
2019 CS-03 45 27 9 18 0 0 0 73 18 11
2018 CS 44 19 25 13 0 0 0 63 13 16
2018 CS-03 30 20 40 10 0 0 0 50 10 10
2017 CS 35 25 5 25 5 0 5 63 31 20
2017 CS-03 33 25 0 33 8 0 0 58 42 12
2014 CS 27 20 33 13 7 0 0 47 20 15
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 CS 48 33 19 21
2020 CS-03 45 55 0 11
2019 CS 42 19 38 26
2019 CS-03 27 27 45 11
2018 CS 25 25 50 16
2018 CS-03 20 30 50 10
2017 CS 30 26 45 20
2017 CS-03 33 25 42 12
2014 CS 20 33 47 15

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 CS 0 10 90 0 0 0 10
2019 CS 0 36 64 0 0 0 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 21
2020 CS-03 0 100 11
2019 CS 0 100 26
2019 CS-03 0 100 11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 19 19 14 0 0 33 14 73 0 21
2020 CS-03 18 18 18 0 0 27 18 67 0 11
2019 CS 23 8 27 0 0 23 19 53 0 26
2019 CS-03 27 0 36 0 0 9 27 43 0 11
2018 CS 13 25 6 6 0 50 0 75 13 16
2018 CS-03 10 20 10 0 0 60 0 75 0 10
2017 CS 6 45 15 5 0 15 15 72 7 20
2017 CS-03 0 42 25 8 0 8 17 56 11 12
2014 CS 13 13 27 13 0 13 20 40 20 15

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 33 10 0 0 14 5 88 0 21
2020 CS-03 45 27 9 0 0 9 9 89 0 11
2019 CS 35 23 27 0 0 15 0 68 0 26
2019 CS-03 36 18 27 0 0 18 0 67 0 11
2018 CS 38 19 13 6 0 25 0 75 8 16
2018 CS-03 30 10 20 0 0 40 0 67 0 10
2017 CS 21 55 5 5 0 10 5 88 6 20
2017 CS-03 8 58 8 8 0 8 8 80 10 12
2014 CS 27 40 13 7 0 13 0 77 8 15
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 21
2020 CS-03 0 100 11
2018 CS 0 100 16
2018 CS-03 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 19 14 19 5 0 33 10 58 8 21
2020 CS-03 18 18 18 9 0 27 9 57 14 11
2019 CS 19 8 23 4 0 31 15 50 7 26
2019 CS-03 27 0 36 0 0 18 18 43 0 11
2018 CS 13 31 6 0 0 38 13 88 0 16
2018 CS-03 10 20 10 0 0 40 20 75 0 10
2017 CS 11 30 5 0 0 25 30 89 0 20
2017 CS-03 8 25 8 0 0 25 33 80 0 12
2014 CS 13 7 27 7 0 20 27 38 13 15

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 29 29 19 0 0 24 0 75 0 21
2020 CS-03 27 27 18 0 0 27 0 75 0 11
2019 CS 38 19 19 0 0 23 0 75 0 26
2019 CS-03 45 9 18 0 0 27 0 75 0 11
2018 CS 38 31 13 0 0 13 6 85 0 16
2018 CS-03 30 20 20 0 0 20 10 71 0 10
2017 CS 26 42 5 0 0 16 11 93 0 19
2017 CS-03 25 33 8 0 0 17 17 88 0 12
2014 CS 33 13 40 0 0 7 7 54 0 15
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 48 29 5 5 10 5 0 80 15 21
2020 CS-03 36 45 9 0 9 0 0 82 9 11

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 60 15 5 15 5 0 0 75 20 20
2020 CS-03 60 10 10 20 0 0 0 70 20 10
2019 CS 31 27 15 23 4 0 0 58 27 26
2019 CS-03 45 18 18 18 0 0 0 64 18 11
2018 CS 31 13 31 13 6 0 6 47 20 16
2018 CS-03 50 0 10 20 10 0 10 56 33 10
2017 CS 25 21 20 10 15 5 5 50 28 20
2017 CS-03 42 0 17 17 17 0 8 45 36 12

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 0 24 24 33 19 0 0 24 52 21
2020 CS-03 0 36 36 27 0 0 0 36 27 11
2019 CS 12 23 42 19 4 0 0 35 23 26
2019 CS-03 27 18 36 9 9 0 0 45 18 11
2018 CS 0 50 38 13 0 0 0 50 13 16
2018 CS-03 0 60 30 10 0 0 0 60 10 10
2017 CS 0 31 25 30 15 0 0 31 45 20
2017 CS-03 0 17 33 33 17 0 0 17 50 12

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 5 30 35 15 10 5 0 37 26 20
2020 CS-03 0 36 45 0 18 0 0 36 18 11
2019 CS 19 35 27 12 8 0 0 54 19 26
2019 CS-03 27 27 27 9 9 0 0 55 18 11
2018 CS 13 25 44 19 0 0 0 38 19 16
2018 CS-03 20 20 50 10 0 0 0 40 10 10
2017 CS 5 31 25 15 25 0 0 35 40 20
2017 CS-03 0 33 25 17 25 0 0 33 42 12

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 0 10 24 19 48 0 0 10 67 21
2020 CS-03 0 9 36 27 27 0 0 9 55 11
2019 CS 15 31 27 8 19 0 0 46 27 26
2019 CS-03 27 27 27 0 18 0 0 55 18 11
2018 CS 7 40 33 20 0 0 0 47 20 15
2018 CS-03 10 40 30 20 0 0 0 50 20 10
2017 CS 16 25 15 15 25 5 0 43 42 20
2017 CS-03 8 33 8 17 25 8 0 45 45 12

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 29 24 24 5 14 5 0 55 20 21
2020 CS-03 27 27 27 9 9 0 0 55 18 11
2019 CS 38 23 19 12 4 0 4 64 16 26
2019 CS-03 55 9 18 0 9 0 9 70 10 11
2018 CS 31 50 19 0 0 0 0 81 0 16
2018 CS-03 40 40 20 0 0 0 0 80 0 10
2017 CS 20 40 10 10 10 0 10 67 22 20
2017 CS-03 17 50 17 0 8 0 8 73 9 12

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 14 29 5 14 5 0 50 20 21
2020 CS-03 36 18 27 9 9 0 0 55 18 11
2019 CS 35 31 19 15 0 0 0 65 15 26
2019 CS-03 36 36 18 9 0 0 0 73 9 11
2018 CS 25 44 25 6 0 0 0 69 6 16
2018 CS-03 30 30 40 0 0 0 0 60 0 10
2017 CS 15 31 40 5 5 0 5 48 10 20
2017 CS-03 8 25 42 8 8 0 8 36 18 12

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 14 24 10 10 5 0 55 20 21
2020 CS-03 27 18 36 18 0 0 0 45 18 11

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 29 24 29 10 5 5 0 55 15 21
2020 CS-03 36 27 18 9 9 0 0 64 18 11
2019 CS 50 19 23 8 0 0 0 69 8 26
2019 CS-03 45 18 18 18 0 0 0 64 18 11
2018 CS 25 38 38 0 0 0 0 63 0 16
2018 CS-03 20 40 40 0 0 0 0 60 0 10
2017 CS 31 30 20 5 5 0 10 67 11 20
2017 CS-03 25 25 25 8 8 0 8 55 18 12

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 10 38 24 5 24 0 0 48 29 21
2020 CS-03 9 55 18 0 18 0 0 64 18 11
2019 CS 19 38 31 8 4 0 0 58 12 26
2019 CS-03 27 36 27 0 9 0 0 64 9 11
2018 CS 19 44 19 13 6 0 0 63 19 16
2018 CS-03 20 50 20 10 0 0 0 70 10 10
2017 CS 20 40 15 25 0 0 0 60 25 20
2017 CS-03 25 33 17 25 0 0 0 58 25 12

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 24 14 10 10 0 5 65 20 21
2020 CS-03 45 27 0 18 0 0 9 80 20 11
2019 CS 31 50 12 8 0 0 0 81 8 26
2019 CS-03 36 36 18 9 0 0 0 73 9 11
2018 CS 31 38 19 13 0 0 0 69 13 16
2018 CS-03 30 40 20 10 0 0 0 70 10 10
2017 CS 15 45 25 5 10 0 0 60 15 20
2017 CS-03 17 42 25 8 8 0 0 58 17 12

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 43 33 10 10 5 0 0 76 14 21
2020 CS-03 64 9 9 18 0 0 0 73 18 11
2019 CS 42 27 19 12 0 0 0 69 12 26
2019 CS-03 45 18 27 9 0 0 0 64 9 11

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 29 14 10 5 5 0 70 15 21
2020 CS-03 36 45 9 9 0 0 0 82 9 11

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 33 19 5 5 5 0 70 10 21
2020 CS-03 36 45 9 9 0 0 0 82 9 11
2019 CS 31 42 15 8 4 0 0 73 12 26
2019 CS-03 45 27 27 0 0 0 0 73 0 11
2018 CS 25 63 13 0 0 0 0 88 0 16
2018 CS-03 40 50 10 0 0 0 0 90 0 10
2017 CS 25 55 10 10 0 0 0 80 10 20
2017 CS-03 25 58 8 8 0 0 0 83 8 12

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 62 19 10 5 5 0 0 81 10 21
2020 CS-03 73 18 9 0 0 0 0 91 0 11
2019 CS 62 31 4 4 0 0 0 92 4 26
2019 CS-03 64 27 0 9 0 0 0 91 9 11
2018 CS 63 19 19 0 0 0 0 81 0 16
2018 CS-03 60 30 10 0 0 0 0 90 0 10
2017 CS 70 15 5 5 0 0 5 90 5 20
2017 CS-03 58 17 8 8 0 0 8 82 9 12

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 71 19 5 0 5 0 0 90 5 21
2020 CS-03 82 18 0 0 0 0 0 100 0 11

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 90 5 0 0 5 0 0 95 5 21
2020 CS-03 100 0 0 0 0 0 0 100 0 11
2019 CS 81 8 8 0 0 0 4 92 0 26
2019 CS-03 100 0 0 0 0 0 0 100 0 11
2018 CS 63 13 6 6 0 0 13 86 7 16
2018 CS-03 60 10 0 10 0 0 20 88 13 10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 90 5 0 0 0 5 0 100 0 21
2020 CS-03 100 0 0 0 0 0 0 100 0 11
2019 CS 88 4 4 4 0 0 0 92 4 26
2019 CS-03 100 0 0 0 0 0 0 100 0 11
2018 CS 81 13 0 0 0 0 6 100 0 16
2018 CS-03 90 0 0 0 0 0 10 100 0 10
2017 CS 90 10 0 0 0 0 0 100 0 20
2017 CS-03 100 0 0 0 0 0 0 100 0 12

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 76 14 5 0 0 5 0 95 0 21
2020 CS-03 73 18 9 0 0 0 0 91 0 11
2019 CS 58 27 15 0 0 0 0 85 0 26
2019 CS-03 73 18 9 0 0 0 0 91 0 11
2018 CS 47 33 7 13 0 0 0 80 13 15
2018 CS-03 50 30 0 20 0 0 0 80 20 10
2017 CS 55 40 0 0 5 0 0 95 5 20
2017 CS-03 42 50 0 0 8 0 0 92 8 12

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 81 14 0 0 0 5 0 100 0 21
2020 CS-03 82 18 0 0 0 0 0 100 0 11
2019 CS 65 23 12 0 0 0 0 88 0 26
2019 CS-03 73 27 0 0 0 0 0 100 0 11
2018 CS 40 47 7 7 0 0 0 87 7 15
2018 CS-03 50 40 10 0 0 0 0 90 0 10
2017 CS 60 25 10 5 0 0 0 85 5 20
2017 CS-03 50 33 8 8 0 0 0 83 8 12

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 71 10 0 5 0 5 10 94 6 21
2020 CS-03 82 0 0 0 0 0 18 100 0 11
2019 CS 65 23 4 0 0 0 8 96 0 26
2019 CS-03 91 9 0 0 0 0 0 100 0 11
2018 CS 60 27 0 0 0 0 13 100 0 15
2018 CS-03 80 10 0 0 0 0 10 100 0 10
2017 CS 65 15 0 0 0 0 20 100 0 20
2017 CS-03 58 8 0 0 0 0 33 100 0 12

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 57 33 0 5 0 5 0 95 5 21
2020 CS-03 55 36 0 9 0 0 0 91 9 11
2019 CS 65 15 12 8 0 0 0 81 8 26
2019 CS-03 73 9 9 9 0 0 0 82 9 11
2018 CS 80 13 7 0 0 0 0 93 0 15
2018 CS-03 80 10 10 0 0 0 0 90 0 10
2017 CS 65 25 0 0 5 0 5 95 5 20
2017 CS-03 58 25 0 0 8 0 8 91 9 12

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 86 10 0 0 0 5 0 100 0 21
2020 CS-03 82 18 0 0 0 0 0 100 0 11
2019 CS 85 8 4 4 0 0 0 92 4 26
2019 CS-03 100 0 0 0 0 0 0 100 0 11
2018 CS 80 13 0 7 0 0 0 93 7 15
2018 CS-03 80 20 0 0 0 0 0 100 0 10
2017 CS 80 15 0 0 0 0 5 100 0 20
2017 CS-03 75 17 0 0 0 0 8 100 0 12

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 62 19 10 5 5 0 0 81 10 21
2020 CS-03 55 27 18 0 0 0 0 82 0 11
2019 CS 50 35 12 4 0 0 0 85 4 26
2019 CS-03 45 45 9 0 0 0 0 91 0 11
2018 CS 40 40 20 0 0 0 0 80 0 15
2018 CS-03 40 50 10 0 0 0 0 90 0 10
2017 CS 55 35 0 5 0 0 5 95 5 20
2017 CS-03 50 33 0 8 0 0 8 91 9 12

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 29 33 10 10 19 0 0 62 29 21
2020 CS-03 18 45 18 18 0 0 0 64 18 11

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 5 24 33 29 10 0 0 29 38 21
2020 CS-03 9 18 55 18 0 0 0 27 18 11
2019 CS 12 50 31 8 0 0 0 62 8 26
2019 CS-03 9 55 27 9 0 0 0 64 9 11
2018 CS 6 50 38 6 0 0 0 56 6 16
2018 CS-03 0 40 60 0 0 0 0 40 0 10
2017 CS 26 10 45 20 0 0 0 35 20 20
2017 CS-03 25 8 33 33 0 0 0 33 33 12

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 25 25 25 20 5 0 0 25 50 20
2019 CS 12 12 38 35 0 0 4 36 24 26
2019 CS-03 0 18 45 36 0 0 0 36 18 11
2018 CS 6 0 63 13 19 0 0 31 6 16
2018 CS-03 0 0 70 20 10 0 0 30 0 10
2017 CS 10 15 40 25 11 0 0 35 25 20
2017 CS-03 17 17 33 25 8 0 0 33 33 12

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 33 24 5 0 5 0 70 5 21
2020 CS-03 27 27 36 9 0 0 0 55 9 11
2019 CS 27 38 27 4 4 0 0 65 8 26
2019 CS-03 18 45 36 0 0 0 0 64 0 11
2018 CS 40 47 7 0 0 7 0 93 0 15
2017 CS 11 65 15 5 0 5 0 79 5 20
2017 CS-03 8 58 17 8 0 8 0 73 9 12

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 19 19 19 0 10 0 58 21 21
2020 CS-03 36 18 18 18 0 9 0 60 20 11

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 70 20 10 0 0 0 0 90 0 20
2020 CS-03 80 10 10 0 0 0 0 90 0 10

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 67 24 10 0 0 0 0 90 0 21
2020 CS-03 64 27 9 0 0 0 0 91 0 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 43 14 5 0 5 0 80 5 21
2020 CS-03 36 45 9 9 0 0 0 82 9 11
2019 CS 15 50 23 8 0 4 0 68 8 26
2019 CS-03 18 45 18 9 0 9 0 70 10 11
2018 CS 31 44 13 6 0 6 0 80 7 16
2018 CS-03 20 50 10 10 0 10 0 78 11 10
2017 CS 16 45 20 15 0 5 0 63 16 20
2017 CS-03 17 33 25 17 0 8 0 55 18 12

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 43 5 5 5 5 0 85 10 21
2020 CS-03 45 36 9 9 0 0 0 82 9 11

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 33 10 14 5 5 0 70 20 21
2020 CS-03 36 27 9 27 0 0 0 64 27 11

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 38 5 14 0 5 5 79 16 21
2020 CS-03 27 45 9 9 0 0 9 80 10 11

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 43 38 10 5 0 5 0 85 5 21
2020 CS-03 36 36 18 9 0 0 0 73 9 11

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 76 14 0 0 0 10 0 100 0 21
2020 CS-03 91 9 0 0 0 0 0 100 0 11

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 48 33 10 0 0 10 0 89 0 21
2020 CS-03 55 36 0 0 0 9 0 100 0 11

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 70 25 5 0 0 0 0 95 0 20
2020 CS-03 73 18 9 0 0 0 0 91 0 11

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 43 33 5 5 10 5 0 80 15 21
2020 CS-03 55 27 9 9 0 0 0 82 9 11
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 21
2020 CS-03 0 100 11

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 21
2020 CS-03 0 100 11
2019 CS 8 92 26
2019 CS-03 9 91 11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 57 24 14 0 0 5 0 85 0 21
2020 CS-03 55 27 18 0 0 0 0 82 0 11
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 5 81 14 0 94 6 21
2020 CS-03 0 91 9 0 100 0 11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 48 33 10 5 0 0 5 85 5 21
2020 CS-03 45 36 9 9 0 0 0 82 9 11
2019 CS 35 19 31 12 4 0 0 54 15 26
2019 CS-03 36 27 27 9 0 0 0 64 9 11
2018 CS 38 25 13 0 6 6 13 77 8 16
2018 CS-03 30 20 10 0 10 10 20 71 14 10
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