2020 Public Service Employee Survey Results for Department of Finance Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 37 3 7 1 0 0 89 8 76
2020 AS-01 64 29 0 7 0 0 0 93 7 14
2020 AS-02 50 35 5 5 5 0 0 85 10 20
2020 AS-03 58 33 8 0 0 0 0 92 0 12
2020 AS-04 36 64 0 0 0 0 0 100 0 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 77 18 1 3 1 0 0 95 4 77
2020 AS-01 71 14 0 14 0 0 0 86 14 14
2020 AS-02 75 20 0 0 5 0 0 95 5 20
2020 AS-03 77 23 0 0 0 0 0 100 0 13
2020 AS-04 64 36 0 0 0 0 0 100 0 11
2017 AS 78 20 1 0 0 0 0 99 0 75
2017 AS-01 76 16 8 0 0 0 0 92 0 13
2017 AS-02 80 20 0 0 0 0 0 100 0 25
2017 AS-04 65 35 0 0 0 0 0 100 0 14
2014 AS 62 30 3 1 0 2 1 96 1 93
2014 AS-01 66 34 0 0 0 0 0 100 0 24
2014 AS-02 63 29 3 0 0 3 3 97 0 35
2014 AS-04 60 40 0 0 0 0 0 100 0 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 34 39 12 13 1 0 0 74 14 76
2020 AS-01 43 29 7 21 0 0 0 71 21 14
2020 AS-02 37 32 16 11 5 0 0 68 16 19
2020 AS-03 31 46 15 8 0 0 0 77 8 13
2020 AS-04 27 36 18 18 0 0 0 64 18 11
2019 AS 64 30 3 2 0 0 0 94 2 86
2019 AS-01 64 21 7 7 0 0 0 86 7 14
2019 AS-02 73 23 5 0 0 0 0 95 0 22
2019 AS-03 56 44 0 0 0 0 0 100 0 16
2019 AS-04 53 40 0 7 0 0 0 93 7 15
2019 AS-05 73 27 0 0 0 0 0 100 0 11
2017 AS 48 40 3 8 1 0 0 88 9 75
2017 AS-01 47 37 8 8 0 0 0 84 8 13
2017 AS-02 48 44 4 0 4 0 0 92 4 25
2017 AS-04 57 29 0 15 0 0 0 85 15 14
2014 AS 43 30 12 8 8 0 0 73 15 93
2014 AS-01 58 29 9 4 0 0 0 86 4 24
2014 AS-02 40 26 11 14 9 0 0 66 23 35
2014 AS-04 50 30 10 0 10 0 0 80 10 10

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 36 35 9 14 0 1 4 75 15 77
2020 AS-01 57 29 0 14 0 0 0 86 14 14
2020 AS-02 30 30 10 25 0 5 0 63 26 20
2020 AS-03 31 46 8 8 0 0 8 83 8 13
2020 AS-04 27 45 18 9 0 0 0 73 9 11
2019 AS 46 30 12 11 1 0 0 76 12 83
2019 AS-01 43 7 21 29 0 0 0 50 29 14
2019 AS-02 40 40 20 0 0 0 0 80 0 20
2019 AS-03 44 38 0 13 6 0 0 81 19 16
2019 AS-04 43 36 14 7 0 0 0 79 7 14
2019 AS-05 73 18 0 9 0 0 0 91 9 11
2018 AS 33 45 7 7 7 0 1 79 14 85
2018 AS-01 46 38 0 15 0 0 0 85 15 13
2018 AS-02 38 34 3 10 14 0 0 72 24 29
2018 AS-03 15 62 8 0 8 0 8 83 8 13
2018 AS-04 17 75 8 0 0 0 0 92 0 12
2017 AS 47 32 9 7 4 0 1 80 11 75
2017 AS-01 47 32 13 0 8 0 0 79 8 13
2017 AS-02 48 32 16 0 4 0 0 80 4 25
2017 AS-04 43 49 7 0 0 0 0 93 0 14
2014 AS 25 31 25 12 4 0 3 58 16 93
2014 AS-01 25 29 26 12 8 0 0 54 21 24
2014 AS-02 23 43 23 5 3 0 3 68 8 35
2014 AS-04 40 20 10 30 0 0 0 60 30 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 43 39 8 5 1 0 3 85 7 76
2020 AS-01 62 23 0 15 0 0 0 85 15 13
2020 AS-02 40 40 10 5 5 0 0 80 10 20
2020 AS-03 38 46 8 8 0 0 0 85 8 13
2020 AS-04 36 55 9 0 0 0 0 91 0 11
2019 AS 55 36 6 2 0 0 0 92 2 83
2019 AS-01 50 21 29 0 0 0 0 71 0 14
2019 AS-02 52 33 5 10 0 0 0 86 10 21
2019 AS-03 67 33 0 0 0 0 0 100 0 15
2019 AS-04 33 67 0 0 0 0 0 100 0 15
2019 AS-05 82 18 0 0 0 0 0 100 0 11
2017 AS 59 31 4 5 0 0 0 91 5 75
2017 AS-01 55 29 16 0 0 0 0 84 0 13
2017 AS-02 44 52 4 0 0 0 0 96 0 25
2017 AS-04 78 14 0 7 0 0 0 93 7 14
2014 AS 47 32 14 3 3 0 0 80 6 93
2014 AS-01 62 30 8 0 0 0 0 92 0 24
2014 AS-02 43 34 11 3 9 0 0 77 11 35
2014 AS-04 50 30 20 0 0 0 0 80 0 10

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 32 16 4 1 0 0 79 5 77
2020 AS-01 71 14 14 0 0 0 0 86 0 14
2020 AS-02 55 35 5 0 5 0 0 90 5 20
2020 AS-03 31 38 23 8 0 0 0 69 8 13
2020 AS-04 36 36 27 0 0 0 0 73 0 11
2019 AS 52 31 8 5 3 0 0 84 8 86
2019 AS-01 57 21 21 0 0 0 0 79 0 14
2019 AS-02 55 41 0 0 5 0 0 95 5 22
2019 AS-03 56 19 13 6 6 0 0 75 13 16
2019 AS-04 47 40 13 0 0 0 0 87 0 15
2019 AS-05 45 36 0 9 9 0 0 82 18 11
2018 AS 47 32 7 5 8 0 1 80 13 85
2018 AS-01 69 23 8 0 0 0 0 92 0 13
2018 AS-02 34 38 10 7 10 0 0 72 17 29
2018 AS-03 46 15 8 8 15 0 8 67 25 13
2018 AS-04 58 33 0 8 0 0 0 92 8 12
2017 AS 51 27 10 5 5 0 0 79 11 75
2017 AS-01 47 40 5 8 0 0 0 87 8 13
2017 AS-02 40 39 12 4 4 0 0 80 8 25
2017 AS-04 64 14 14 7 0 0 0 78 7 14
2014 AS 34 34 12 11 9 0 0 69 19 93
2014 AS-01 37 41 9 4 8 0 0 78 12 24
2014 AS-02 37 25 14 11 11 0 0 63 23 35
2014 AS-04 50 30 10 10 0 0 0 80 10 10

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 41 38 12 9 0 0 0 79 9 76
2020 AS-01 54 23 15 8 0 0 0 77 8 13
2020 AS-02 50 30 10 10 0 0 0 80 10 20
2020 AS-03 23 46 31 0 0 0 0 69 0 13
2020 AS-04 45 36 9 9 0 0 0 82 9 11
2019 AS 46 33 14 5 2 0 0 79 7 85
2019 AS-01 57 21 21 0 0 0 0 79 0 14
2019 AS-02 45 27 23 5 0 0 0 73 5 22
2019 AS-03 38 50 13 0 0 0 0 88 0 16
2019 AS-04 50 29 7 7 7 0 0 79 14 14
2019 AS-05 36 45 9 9 0 0 0 82 9 11
2018 AS 33 49 12 4 2 0 0 82 6 85
2018 AS-01 46 46 8 0 0 0 0 92 0 13
2018 AS-02 34 41 14 3 7 0 0 76 10 29
2018 AS-03 23 62 8 8 0 0 0 85 8 13
2018 AS-04 42 58 0 0 0 0 0 100 0 12
2017 AS 38 46 9 1 7 0 0 83 8 75
2017 AS-01 40 32 21 0 8 0 0 71 8 13
2017 AS-02 44 36 12 0 8 0 0 80 8 25
2017 AS-04 35 58 0 7 0 0 0 93 7 14
2014 AS 24 47 11 14 4 0 0 71 18 93
2014 AS-01 21 49 14 12 4 0 0 70 16 24
2014 AS-02 20 57 8 9 6 0 0 77 14 35
2014 AS-04 50 20 20 10 0 0 0 70 10 10

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 40 31 16 10 3 0 0 71 13 77
2020 AS-01 57 7 29 0 7 0 0 64 7 14
2020 AS-02 50 20 20 5 5 0 0 70 10 20
2020 AS-03 31 54 8 8 0 0 0 85 8 13
2020 AS-04 18 36 18 27 0 0 0 55 27 11
2019 AS 41 33 14 8 3 0 1 74 12 86
2019 AS-01 36 43 14 7 0 0 0 79 7 14
2019 AS-02 55 18 9 9 5 0 5 76 14 22
2019 AS-03 25 50 13 6 6 0 0 75 13 16
2019 AS-04 33 33 13 20 0 0 0 67 20 15
2019 AS-05 45 27 18 0 9 0 0 73 9 11
2018 AS 40 34 11 8 7 0 0 74 15 85
2018 AS-01 62 8 23 8 0 0 0 69 8 13
2018 AS-02 41 24 10 10 14 0 0 66 24 29
2018 AS-03 23 54 8 15 0 0 0 77 15 13
2018 AS-04 42 42 17 0 0 0 0 83 0 12
2017 AS 41 35 16 4 4 0 0 76 8 74
2017 AS-01 32 24 29 8 8 0 0 55 16 13
2017 AS-02 36 39 12 8 4 0 0 76 12 25
2017 AS-04 69 15 15 0 0 0 0 85 0 13
2014 AS 25 32 21 14 8 0 1 58 22 93
2014 AS-01 21 45 14 8 8 0 4 69 17 24
2014 AS-02 35 20 23 14 9 0 0 55 23 35
2014 AS-04 20 40 30 10 0 0 0 60 10 10

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 40 10 5 3 0 0 82 8 77
2020 AS-01 64 21 0 7 7 0 0 86 14 14
2020 AS-02 40 45 5 5 5 0 0 85 10 20
2020 AS-03 31 38 23 8 0 0 0 69 8 13
2020 AS-04 27 55 18 0 0 0 0 82 0 11
2019 AS 42 42 9 4 2 0 0 85 6 85
2019 AS-01 36 50 7 7 0 0 0 86 7 14
2019 AS-02 41 41 18 0 0 0 0 82 0 22
2019 AS-03 56 31 6 6 0 0 0 88 6 16
2019 AS-04 33 47 7 7 7 0 0 80 13 15
2019 AS-05 50 40 0 0 10 0 0 90 10 10
2018 AS 45 38 5 11 2 0 0 82 13 85
2018 AS-01 46 23 15 15 0 0 0 69 15 13
2018 AS-02 45 41 3 7 3 0 0 86 10 29
2018 AS-03 54 31 0 15 0 0 0 85 15 13
2018 AS-04 50 42 8 0 0 0 0 92 0 12
2017 AS 39 49 4 7 1 0 0 88 8 75
2017 AS-01 32 68 0 0 0 0 0 100 0 13
2017 AS-02 36 44 8 12 0 0 0 80 12 25
2017 AS-04 43 50 7 0 0 0 0 93 0 14

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 39 45 9 5 1 0 0 84 6 77
2020 AS-01 43 43 0 14 0 0 0 86 14 14
2020 AS-02 40 40 10 5 5 0 0 80 10 20
2020 AS-03 23 62 15 0 0 0 0 85 0 13
2020 AS-04 55 27 18 0 0 0 0 82 0 11
2019 AS 50 31 13 6 0 0 0 81 6 86
2019 AS-01 36 29 36 0 0 0 0 64 0 14
2019 AS-02 55 23 18 5 0 0 0 77 5 22
2019 AS-03 56 31 6 6 0 0 0 88 6 16
2019 AS-04 53 20 7 20 0 0 0 73 20 15
2019 AS-05 45 55 0 0 0 0 0 100 0 11
2018 AS 53 40 3 2 1 0 0 93 3 86
2018 AS-01 85 15 0 0 0 0 0 100 0 13
2018 AS-02 53 37 3 3 3 0 0 90 7 30
2018 AS-03 46 54 0 0 0 0 0 100 0 13
2018 AS-04 58 33 0 8 0 0 0 92 8 12
2017 AS 44 45 7 3 1 0 0 89 4 75
2017 AS-01 24 60 8 0 8 0 0 84 8 13
2017 AS-02 48 43 8 0 0 0 0 92 0 25
2017 AS-04 50 43 7 0 0 0 0 93 0 14
2014 AS 42 31 18 3 1 1 3 76 4 93
2014 AS-01 45 33 14 4 0 4 0 82 4 24
2014 AS-02 40 31 23 3 0 0 3 74 3 35
2014 AS-04 60 30 10 0 0 0 0 90 0 10

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 43 9 8 3 0 0 81 10 77
2020 AS-01 50 43 0 0 7 0 0 93 7 14
2020 AS-02 40 30 15 10 5 0 0 70 15 20
2020 AS-03 15 77 8 0 0 0 0 92 0 13
2020 AS-04 27 45 9 18 0 0 0 73 18 11
2019 AS 48 31 10 6 5 0 0 79 10 86
2019 AS-01 43 36 21 0 0 0 0 79 0 14
2019 AS-02 50 27 14 5 5 0 0 77 9 22
2019 AS-03 56 13 13 6 13 0 0 69 19 16
2019 AS-04 47 33 0 13 7 0 0 80 20 15
2019 AS-05 36 64 0 0 0 0 0 100 0 11
2018 AS 47 27 13 6 8 0 0 73 14 86
2018 AS-01 62 8 23 8 0 0 0 69 8 13
2018 AS-02 43 30 7 3 17 0 0 73 20 30
2018 AS-03 38 23 23 8 8 0 0 62 15 13
2018 AS-04 58 25 8 8 0 0 0 83 8 12
2017 AS 39 37 13 4 7 0 0 76 11 75
2017 AS-01 40 16 29 0 16 0 0 55 16 13
2017 AS-02 44 31 12 4 8 0 0 76 12 25
2017 AS-04 50 36 14 0 0 0 0 86 0 14

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 61 26 8 4 1 0 0 87 5 77
2020 AS-01 71 7 21 0 0 0 0 79 0 14
2020 AS-02 65 20 5 5 5 0 0 85 10 20
2020 AS-03 31 69 0 0 0 0 0 100 0 13
2020 AS-04 64 18 9 9 0 0 0 82 9 11
2019 AS 58 29 8 4 1 0 0 87 5 85
2019 AS-01 64 29 7 0 0 0 0 93 0 14
2019 AS-02 52 19 24 5 0 0 0 71 5 21
2019 AS-03 56 31 6 6 0 0 0 88 6 16
2019 AS-04 53 33 0 7 7 0 0 87 13 15
2019 AS-05 64 36 0 0 0 0 0 100 0 11
2018 AS 55 34 9 0 1 0 0 89 1 85
2018 AS-01 77 23 0 0 0 0 0 100 0 13
2018 AS-02 52 34 10 0 3 0 0 86 3 29
2018 AS-03 46 46 8 0 0 0 0 92 0 13
2018 AS-04 75 25 0 0 0 0 0 100 0 12
2017 AS 63 24 11 3 0 0 0 87 3 75
2017 AS-01 63 21 8 8 0 0 0 84 8 13
2017 AS-02 65 24 12 0 0 0 0 88 0 25
2017 AS-04 78 22 0 0 0 0 0 100 0 14
2014 AS 56 29 12 3 0 0 0 85 3 93
2014 AS-01 71 16 12 0 0 0 0 88 0 24
2014 AS-02 55 34 3 9 0 0 0 89 9 35
2014 AS-04 50 30 20 0 0 0 0 80 0 10

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 34 16 5 3 0 0 76 8 76
2020 AS-01 46 31 8 15 0 0 0 77 15 13
2020 AS-02 30 35 25 5 5 0 0 65 10 20
2020 AS-03 38 46 15 0 0 0 0 85 0 13
2020 AS-04 45 36 18 0 0 0 0 82 0 11
2019 AS 42 35 12 5 3 1 2 80 8 86
2019 AS-01 36 43 7 7 0 0 7 85 8 14
2019 AS-02 45 18 23 5 0 5 5 70 5 22
2019 AS-03 44 38 6 0 13 0 0 81 13 16
2019 AS-04 27 40 20 7 7 0 0 67 13 15
2019 AS-05 64 36 0 0 0 0 0 100 0 11
2018 AS 35 42 12 9 2 0 0 77 12 86
2018 AS-01 38 31 23 8 0 0 0 69 8 13
2018 AS-02 37 37 10 10 7 0 0 73 17 30
2018 AS-03 38 46 8 8 0 0 0 85 8 13
2018 AS-04 25 58 0 17 0 0 0 83 17 12
2017 AS 44 29 13 8 4 0 1 74 12 75
2017 AS-01 32 21 24 8 8 0 8 57 17 13
2017 AS-02 48 23 20 4 4 0 0 72 8 25
2017 AS-04 57 36 0 7 0 0 0 93 7 14
2014 AS 19 46 11 16 6 1 0 66 23 93
2014 AS-01 12 58 18 12 0 0 0 70 12 24
2014 AS-02 26 29 11 20 11 3 0 56 32 35
2014 AS-04 20 60 0 20 0 0 0 80 20 10

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 43 38 9 8 1 0 1 82 9 77
2020 AS-01 50 21 7 14 0 0 7 77 15 14
2020 AS-02 40 35 10 10 5 0 0 75 15 20
2020 AS-03 31 62 8 0 0 0 0 92 0 13
2020 AS-04 45 36 18 0 0 0 0 82 0 11
2019 AS 50 32 11 2 2 2 0 84 5 84
2019 AS-01 36 43 14 0 0 7 0 85 0 14
2019 AS-02 57 19 14 5 0 5 0 80 5 21
2019 AS-03 50 31 13 0 6 0 0 81 6 16
2019 AS-04 33 47 7 7 7 0 0 80 13 15
2019 AS-05 80 20 0 0 0 0 0 100 0 10
2018 AS 44 35 12 6 2 0 1 80 8 86
2018 AS-01 62 15 15 8 0 0 0 77 8 13
2018 AS-02 43 30 10 10 3 0 3 76 14 30
2018 AS-03 46 46 0 8 0 0 0 92 8 13
2018 AS-04 42 42 17 0 0 0 0 83 0 12
2017 AS 43 32 13 7 4 0 1 76 11 75
2017 AS-01 40 37 8 0 8 0 8 83 9 13
2017 AS-02 36 32 23 4 4 0 0 69 8 25
2017 AS-04 49 43 0 7 0 0 0 93 7 14
2014 AS 28 43 14 9 5 0 1 72 14 93
2014 AS-01 21 51 21 4 0 0 4 74 4 24
2014 AS-02 29 35 17 11 8 0 0 63 20 35
2014 AS-04 30 60 0 10 0 0 0 90 10 10

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 38 9 3 3 0 0 86 5 76
2020 AS-01 57 36 7 0 0 0 0 93 0 14
2020 AS-02 60 15 15 0 10 0 0 75 10 20
2020 AS-03 31 62 8 0 0 0 0 92 0 13
2020 AS-04 36 45 18 0 0 0 0 82 0 11
2019 AS 52 33 10 1 1 1 1 87 3 81
2019 AS-01 31 54 8 0 0 0 8 92 0 13
2019 AS-02 67 14 14 0 0 5 0 85 0 21
2019 AS-03 50 29 14 0 7 0 0 79 7 14
2019 AS-04 43 50 7 0 0 0 0 93 0 14
2019 AS-05 64 27 0 9 0 0 0 91 9 11
2018 AS 41 39 12 5 4 0 0 80 8 85
2018 AS-01 46 31 15 8 0 0 0 77 8 13
2018 AS-02 48 28 10 7 7 0 0 76 14 29
2018 AS-03 38 46 15 0 0 0 0 85 0 13
2018 AS-04 42 50 8 0 0 0 0 92 0 12
2017 AS 39 38 12 9 1 0 0 77 11 75
2017 AS-01 47 29 16 0 8 0 0 76 8 13
2017 AS-02 36 39 12 12 0 0 0 76 12 25
2017 AS-04 49 36 7 7 0 0 0 86 7 14
2014 AS 31 38 14 13 3 1 0 69 16 93
2014 AS-01 29 45 18 8 0 0 0 74 8 24
2014 AS-02 35 34 9 17 3 3 0 71 20 35
2014 AS-04 30 40 20 10 0 0 0 70 10 10

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 27 13 3 3 0 0 82 5 77
2020 AS-01 57 21 21 0 0 0 0 79 0 14
2020 AS-02 55 25 10 5 5 0 0 80 10 20
2020 AS-03 54 31 8 8 0 0 0 85 8 13
2020 AS-04 55 18 27 0 0 0 0 73 0 11
2019 AS 47 40 8 5 1 0 0 86 6 86
2019 AS-01 50 36 14 0 0 0 0 86 0 14
2019 AS-02 55 32 5 9 0 0 0 86 9 22
2019 AS-03 44 44 6 6 0 0 0 88 6 16
2019 AS-04 40 40 7 7 7 0 0 80 13 15
2019 AS-05 36 55 9 0 0 0 0 91 0 11
2018 AS 48 34 14 2 1 0 0 82 4 85
2018 AS-01 46 46 8 0 0 0 0 92 0 13
2018 AS-02 50 20 23 3 3 0 0 70 7 30
2018 AS-03 46 54 0 0 0 0 0 100 0 13
2018 AS-04 75 25 0 0 0 0 0 100 0 12
2017 AS 43 39 10 4 4 0 0 82 8 75
2017 AS-01 40 32 13 8 8 0 0 71 16 13
2017 AS-02 48 28 16 4 4 0 0 76 8 25
2017 AS-04 35 58 7 0 0 0 0 93 0 14
2014 AS 37 36 13 6 8 0 0 73 14 93
2014 AS-01 41 37 5 12 4 0 0 78 16 24
2014 AS-02 32 46 2 3 17 0 0 77 20 35
2014 AS-04 50 20 30 0 0 0 0 70 0 10

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 44 32 12 10 1 0 0 77 12 77
2020 AS-01 71 21 7 0 0 0 0 93 0 14
2020 AS-02 65 30 0 5 0 0 0 95 5 20
2020 AS-03 46 31 15 8 0 0 0 77 8 13
2020 AS-04 9 36 27 27 0 0 0 45 27 11
2019 AS 49 29 18 2 1 0 0 79 4 85
2019 AS-01 71 29 0 0 0 0 0 100 0 14
2019 AS-02 73 23 5 0 0 0 0 95 0 22
2019 AS-03 20 53 27 0 0 0 0 73 0 15
2019 AS-04 47 20 27 7 0 0 0 67 7 15
2019 AS-05 45 9 36 9 0 0 0 55 9 11
2018 AS 51 26 15 6 2 0 0 77 8 86
2018 AS-01 92 0 8 0 0 0 0 92 0 13
2018 AS-02 60 27 13 0 0 0 0 87 0 30
2018 AS-03 23 31 23 23 0 0 0 54 23 13
2018 AS-04 42 33 17 8 0 0 0 75 8 12
2017 AS 45 34 12 6 1 1 0 80 8 75
2017 AS-01 71 29 0 0 0 0 0 100 0 13
2017 AS-02 40 40 12 0 4 4 0 84 4 25
2017 AS-04 14 51 21 14 0 0 0 65 14 14
2014 AS 41 32 14 6 6 0 0 73 13 93
2014 AS-01 51 37 12 0 0 0 0 88 0 24
2014 AS-02 46 26 14 8 6 0 0 72 14 35
2014 AS-04 30 40 20 10 0 0 0 70 10 10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 1 22 42 23 10 1 0 34 24 77
2020 AS-01 0 7 36 43 14 0 0 57 7 14
2020 AS-02 0 20 25 30 25 0 0 55 20 20
2020 AS-03 0 38 38 15 8 0 0 23 38 13
2020 AS-04 0 27 45 18 0 9 0 20 30 11
2019 AS 7 24 26 27 13 1 2 41 32 85
2019 AS-01 0 8 8 69 8 8 0 83 8 13
2019 AS-02 0 27 23 36 14 0 0 50 27 22
2019 AS-03 13 13 31 13 25 0 6 40 27 16
2019 AS-04 7 40 47 0 0 0 7 0 50 15
2019 AS-05 18 27 18 27 9 0 0 36 45 11
2018 AS 9 22 36 17 14 0 1 32 32 86
2018 AS-01 0 38 8 23 23 0 8 50 42 13
2018 AS-02 13 13 40 20 13 0 0 33 27 30
2018 AS-03 0 38 31 31 0 0 0 31 38 13
2018 AS-04 8 8 67 8 8 0 0 17 17 12
2017 AS 5 25 39 11 14 1 4 26 32 74
2017 AS-01 0 9 31 17 17 0 26 46 12 12
2017 AS-02 8 28 36 12 16 0 0 28 35 25
2017 AS-04 7 43 43 0 7 0 0 7 50 14
2014 AS 11 27 34 21 6 0 1 27 38 93
2014 AS-01 12 16 25 34 8 0 4 44 30 24
2014 AS-02 9 29 40 14 9 0 0 23 37 35
2014 AS-04 20 30 30 20 0 0 0 20 50 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 0 10 21 34 31 1 3 68 11 77
2020 AS-01 0 0 21 29 50 0 0 79 0 14
2020 AS-02 0 5 20 45 30 0 0 75 5 20
2020 AS-03 0 23 31 23 23 0 0 46 23 13
2020 AS-04 0 9 0 45 27 0 18 89 11 11
2019 AS 2 8 21 32 26 6 5 64 12 85
2019 AS-01 0 8 15 38 23 15 0 73 9 13
2019 AS-02 0 5 18 27 27 14 9 71 6 22
2019 AS-03 6 19 19 25 25 0 6 53 27 16
2019 AS-04 0 13 20 40 20 0 7 64 14 15
2019 AS-05 9 0 27 36 27 0 0 64 9 11
2018 AS 5 14 24 31 26 0 0 57 19 84
2018 AS-01 9 9 9 27 45 0 0 73 18 11
2018 AS-02 7 20 27 27 20 0 0 47 27 30
2018 AS-03 0 15 31 31 23 0 0 54 15 13
2018 AS-04 0 8 17 42 33 0 0 75 8 12
2017 AS 6 11 34 23 20 0 6 47 18 73
2017 AS-01 0 0 34 28 9 0 28 52 0 11
2017 AS-02 8 12 52 4 24 0 0 28 20 25
2017 AS-04 7 14 29 35 14 0 0 49 22 14
2014 AS 4 20 21 27 16 5 5 49 27 91
2014 AS-01 4 17 14 34 13 4 13 57 26 23
2014 AS-02 9 14 23 26 17 6 6 48 26 35

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 1 21 42 17 17 1 1 35 23 77
2020 AS-01 0 14 36 21 21 0 7 46 15 14
2020 AS-02 0 20 45 10 25 0 0 35 20 20
2020 AS-03 8 23 31 23 15 0 0 38 31 13
2020 AS-04 0 27 55 9 9 0 0 18 27 11
2019 AS 5 12 36 28 12 2 6 43 18 86
2019 AS-01 0 7 21 64 0 7 0 69 8 14
2019 AS-02 0 14 36 23 14 5 9 42 16 22
2019 AS-03 13 13 38 13 19 0 6 33 27 16
2019 AS-04 13 13 53 7 0 0 13 8 31 15
2019 AS-05 0 18 36 27 18 0 0 45 18 11
2018 AS 9 19 38 18 9 2 5 29 30 85
2018 AS-01 8 17 25 17 17 8 8 40 30 12
2018 AS-02 7 23 47 13 10 0 0 23 30 30
2018 AS-03 15 8 54 0 8 0 15 9 27 13
2018 AS-04 8 17 33 33 0 0 8 36 27 12
2017 AS 10 23 30 17 18 1 1 36 34 73
2017 AS-01 0 28 44 9 9 0 9 21 31 11
2017 AS-02 8 36 28 12 16 0 0 28 43 25
2017 AS-04 14 29 14 22 21 0 0 43 43 14
2014 AS 16 23 36 14 6 1 4 21 41 93
2014 AS-01 16 8 46 8 4 4 12 15 30 24
2014 AS-02 17 29 23 20 9 0 3 29 47 35
2014 AS-04 20 40 30 10 0 0 0 10 60 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 3 17 35 29 14 0 3 44 20 77
2020 AS-01 0 7 21 36 29 0 7 69 8 14
2020 AS-02 5 5 30 25 30 0 5 58 11 20
2020 AS-03 0 31 46 23 0 0 0 23 31 13
2020 AS-04 9 18 27 36 9 0 0 45 27 11
2019 AS 2 13 33 30 17 4 1 49 16 83
2019 AS-01 0 8 8 62 15 8 0 83 8 13
2019 AS-02 0 5 24 33 29 5 5 68 5 21
2019 AS-03 0 13 53 13 13 7 0 29 14 15
2019 AS-04 13 13 33 27 13 0 0 40 27 15
2019 AS-05 0 36 36 18 9 0 0 27 36 11
2018 AS 6 8 31 35 18 0 2 54 14 85
2018 AS-01 0 8 0 58 25 0 8 91 9 12
2018 AS-02 7 3 27 40 20 0 3 62 10 30
2018 AS-03 8 15 54 8 15 0 0 23 23 13
2018 AS-04 0 17 25 42 17 0 0 58 17 12
2017 AS 4 12 33 31 17 1 1 49 17 73
2017 AS-01 0 19 34 28 9 0 9 41 21 11
2017 AS-02 8 4 39 24 20 4 0 46 13 25
2017 AS-04 0 22 49 15 14 0 0 29 22 14
2014 AS 8 13 39 24 12 1 4 38 21 93
2014 AS-01 8 4 33 18 21 0 16 46 15 24
2014 AS-02 9 14 37 29 11 0 0 40 23 35
2014 AS-04 10 30 30 20 10 0 0 30 40 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 5 16 33 25 13 1 7 41 23 76
2020 AS-01 8 0 15 38 31 0 8 75 8 13
2020 AS-02 0 5 35 20 30 0 10 56 6 20
2020 AS-03 0 15 54 31 0 0 0 31 15 13
2020 AS-04 9 18 18 45 0 0 9 50 30 11
2019 AS 11 12 22 31 19 2 4 53 24 85
2019 AS-01 0 0 23 54 15 8 0 75 0 13
2019 AS-02 0 9 9 45 27 5 5 80 10 22
2019 AS-03 13 19 25 19 19 0 6 40 33 16
2019 AS-04 20 20 13 33 7 0 7 43 43 15
2019 AS-05 18 9 45 9 18 0 0 27 27 11
2018 AS 13 24 31 22 9 0 1 32 37 85
2018 AS-01 0 25 0 42 25 0 8 73 27 12
2018 AS-02 20 13 37 17 13 0 0 30 33 30
2018 AS-03 15 46 23 15 0 0 0 15 62 13
2018 AS-04 8 33 33 17 8 0 0 25 42 12
2017 AS 4 27 37 14 15 0 3 30 32 74
2017 AS-01 0 26 40 0 17 0 17 21 31 12
2017 AS-02 8 16 52 8 16 0 0 24 24 25
2017 AS-04 0 50 14 22 14 0 0 35 50 14
2014 AS 14 20 34 18 9 0 5 28 36 93
2014 AS-01 4 21 22 25 12 0 16 44 30 24
2014 AS-02 9 20 43 17 11 0 0 29 28 35
2014 AS-04 20 50 20 0 0 0 10 0 78 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 1 6 26 35 23 3 5 63 8 77
2020 AS-01 7 0 7 50 29 0 7 85 8 14
2020 AS-02 0 0 15 35 40 5 5 83 0 20
2020 AS-03 0 23 38 23 15 0 0 38 23 13
2020 AS-04 0 9 27 27 18 0 18 56 11 11
2019 AS 7 13 24 33 12 7 5 51 23 85
2019 AS-01 0 0 15 69 0 15 0 82 0 13
2019 AS-02 0 9 36 27 14 9 5 47 11 22
2019 AS-03 13 19 13 25 19 6 6 50 36 16
2019 AS-04 20 13 20 27 7 7 7 38 38 15
2019 AS-05 9 18 27 27 18 0 0 45 27 11
2018 AS 11 21 26 26 8 7 1 37 35 85
2018 AS-01 8 17 0 42 17 17 0 70 30 12
2018 AS-02 20 17 20 33 7 3 0 41 38 30
2018 AS-03 0 31 31 23 0 8 8 27 36 13
2018 AS-04 8 17 33 8 17 17 0 30 30 12
2017 AS 11 22 29 20 12 4 3 34 35 73
2017 AS-01 9 19 28 19 9 6 9 33 33 11
2017 AS-02 20 20 28 8 16 8 0 26 43 25
2017 AS-04 0 29 22 36 6 0 7 45 31 14
2014 AS 14 16 22 34 9 1 4 45 32 93
2014 AS-01 16 12 8 38 12 4 8 58 33 24
2014 AS-02 11 17 28 32 6 0 6 40 30 35
2014 AS-04 10 50 10 30 0 0 0 30 60 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 3 12 29 39 15 1 1 55 15 75
2020 AS-01 8 8 23 38 23 0 0 62 15 13
2020 AS-02 0 15 25 35 20 5 0 58 16 20
2020 AS-03 8 15 15 38 23 0 0 62 23 13
2020 AS-04 0 10 40 40 0 0 10 44 11 10
2019 AS 2 13 36 29 14 2 4 46 16 84
2019 AS-01 0 0 23 54 15 8 0 75 0 13
2019 AS-02 0 10 29 33 19 5 5 58 11 21
2019 AS-03 13 13 44 6 19 0 6 27 27 16
2019 AS-04 0 33 40 7 13 0 7 21 36 15
2019 AS-05 0 18 36 45 0 0 0 45 18 11
2018 AS 7 18 38 22 13 0 2 36 25 85
2018 AS-01 8 0 17 42 25 0 8 73 9 12
2018 AS-02 7 27 30 20 17 0 0 37 33 30
2018 AS-03 15 8 54 8 8 0 8 17 25 13
2018 AS-04 0 33 8 42 17 0 0 58 33 12
2017 AS 6 22 30 25 14 1 3 40 29 73
2017 AS-01 0 9 15 47 9 0 19 69 12 11
2017 AS-02 4 28 40 8 20 0 0 28 32 25
2017 AS-04 7 22 22 36 14 0 0 50 29 14
2014 AS 9 19 33 23 6 4 5 32 31 93
2014 AS-01 8 12 22 25 8 4 21 44 27 24
2014 AS-02 14 17 31 23 9 6 0 34 33 35
2014 AS-04 0 30 40 30 0 0 0 30 30 10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 4 9 30 41 16 0 0 57 13 76
2020 AS-01 0 7 36 29 29 0 0 57 7 14
2020 AS-02 5 0 30 55 10 0 0 65 5 20
2020 AS-03 8 17 33 33 8 0 0 42 25 12
2020 AS-04 0 18 27 45 9 0 0 55 18 11
2019 AS 2 14 28 34 15 1 5 53 18 85
2019 AS-01 0 8 15 54 15 8 0 75 8 13
2019 AS-02 5 14 18 36 18 0 9 60 20 22
2019 AS-03 6 13 38 19 19 0 6 40 20 16
2019 AS-04 0 27 20 47 0 0 7 50 29 15
2019 AS-05 0 0 55 27 18 0 0 45 0 11
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 36 38 14 4 1 4 3 79 6 77
2020 AS-01 57 14 21 0 7 0 0 71 7 14
2020 AS-02 35 25 20 5 0 10 5 71 6 20
2020 AS-03 31 54 8 8 0 0 0 85 8 13
2020 AS-04 18 55 27 0 0 0 0 73 0 11
2019 AS 45 29 7 7 4 5 4 81 12 85
2019 AS-01 29 29 7 7 14 14 0 67 25 14
2019 AS-02 52 14 10 5 0 5 14 82 6 21
2019 AS-03 44 38 6 6 6 0 0 81 13 16
2019 AS-04 40 40 7 7 0 7 0 86 7 15
2019 AS-05 55 27 0 18 0 0 0 82 18 11
2018 AS 29 38 15 8 5 4 1 70 14 85
2018 AS-01 31 31 15 15 0 8 0 67 17 13
2018 AS-02 34 31 17 7 7 3 0 68 14 29
2018 AS-03 15 46 23 15 0 0 0 62 15 13
2018 AS-04 33 25 17 8 0 8 8 70 10 12
2017 AS 29 29 19 11 1 2 9 65 14 75
2017 AS-01 16 24 32 8 0 13 8 50 10 13
2017 AS-02 40 24 24 8 0 0 4 67 8 25
2017 AS-04 29 29 22 14 0 0 7 62 15 14
2014 AS 25 34 25 5 4 3 3 63 10 93
2014 AS-01 29 29 26 0 8 0 8 63 9 24
2014 AS-02 29 37 14 8 3 6 3 72 12 35
2014 AS-04 10 50 30 10 0 0 0 60 10 10

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 25 9 5 1 1 0 84 7 77
2020 AS-01 57 21 7 7 0 7 0 85 8 14
2020 AS-02 65 10 10 15 0 0 0 75 15 20
2020 AS-03 46 46 8 0 0 0 0 92 0 13
2020 AS-04 36 27 27 0 9 0 0 64 9 11
2019 AS 60 27 7 5 1 0 0 87 6 85
2019 AS-01 50 21 14 14 0 0 0 71 14 14
2019 AS-02 62 24 10 5 0 0 0 86 5 21
2019 AS-03 56 31 6 0 6 0 0 88 6 16
2019 AS-04 60 27 7 7 0 0 0 87 7 15
2019 AS-05 64 36 0 0 0 0 0 100 0 11
2018 AS 39 27 18 8 7 1 0 67 15 85
2018 AS-01 38 15 23 15 0 8 0 58 17 13
2018 AS-02 38 24 17 7 14 0 0 62 21 29
2018 AS-03 38 23 15 15 8 0 0 62 23 13
2018 AS-04 50 25 25 0 0 0 0 75 0 12
2017 AS 36 38 15 7 4 0 0 74 11 75
2017 AS-01 24 53 8 8 8 0 0 76 16 13
2017 AS-02 36 31 16 12 4 0 0 68 16 25
2017 AS-04 36 35 22 7 0 0 0 71 7 14
2014 AS 31 38 16 11 4 0 0 69 15 93
2014 AS-01 37 38 16 4 4 0 0 75 8 24
2014 AS-02 28 37 14 14 6 0 0 66 20 35
2014 AS-04 40 30 10 20 0 0 0 70 20 10

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 71 22 5 1 0 0 0 94 1 77
2020 AS-01 79 7 7 7 0 0 0 86 7 14
2020 AS-02 55 35 10 0 0 0 0 90 0 20
2020 AS-03 62 38 0 0 0 0 0 100 0 13
2020 AS-04 82 9 9 0 0 0 0 91 0 11
2019 AS 56 35 5 5 0 0 0 91 5 86
2019 AS-01 50 21 14 14 0 0 0 71 14 14
2019 AS-02 68 27 5 0 0 0 0 95 0 22
2019 AS-03 63 38 0 0 0 0 0 100 0 16
2019 AS-04 33 60 7 0 0 0 0 93 0 15
2019 AS-05 64 18 0 18 0 0 0 82 18 11
2018 AS 51 36 7 5 1 0 0 87 6 85
2018 AS-01 69 15 0 8 8 0 0 85 15 13
2018 AS-02 59 21 10 10 0 0 0 79 10 29
2018 AS-03 31 54 15 0 0 0 0 85 0 13
2018 AS-04 50 42 8 0 0 0 0 92 0 12
2017 AS 47 38 9 4 1 0 0 85 5 75
2017 AS-01 40 45 16 0 0 0 0 84 0 13
2017 AS-02 40 39 12 8 0 0 0 80 8 25
2017 AS-04 57 29 7 7 0 0 0 86 7 14
2014 AS 50 37 8 5 0 0 0 87 5 93
2014 AS-01 59 37 0 4 0 0 0 96 4 24
2014 AS-02 52 37 6 6 0 0 0 89 6 35
2014 AS-04 50 20 10 20 0 0 0 70 20 10

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 34 6 1 1 0 3 91 3 77
2020 AS-01 57 14 7 7 0 0 14 83 8 14
2020 AS-02 50 30 15 0 5 0 0 80 5 20
2020 AS-03 46 54 0 0 0 0 0 100 0 13
2020 AS-04 55 36 9 0 0 0 0 91 0 11
2019 AS 48 35 9 5 0 3 0 86 5 86
2019 AS-01 36 50 7 0 0 7 0 92 0 14
2019 AS-02 45 27 18 0 0 9 0 80 0 22
2019 AS-03 50 38 6 6 0 0 0 88 6 16
2019 AS-04 60 27 7 7 0 0 0 87 7 15
2019 AS-05 45 36 0 18 0 0 0 82 18 11
2018 AS 42 33 16 2 4 0 2 77 6 85
2018 AS-01 46 15 23 0 0 0 15 73 0 13
2018 AS-02 41 28 24 0 7 0 0 69 7 29
2018 AS-03 31 46 8 15 0 0 0 77 15 13
2018 AS-04 50 42 8 0 0 0 0 92 0 12

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 57 18 9 1 1 8 5 87 3 77
2020 AS-01 64 7 0 0 0 14 14 100 0 14
2020 AS-02 45 15 20 0 0 10 10 75 0 20
2020 AS-03 62 15 15 0 0 8 0 83 0 13
2020 AS-04 27 45 9 9 0 9 0 80 10 11
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 49 22 13 3 0 1 12 82 3 77
2020 AS-01 36 21 14 7 0 0 21 73 9 14
2020 AS-02 40 25 10 0 0 5 20 87 0 20
2020 AS-03 46 15 15 8 0 0 15 73 9 13
2020 AS-04 55 27 18 0 0 0 0 82 0 11
2019 AS 48 23 9 6 0 2 12 82 7 86
2019 AS-01 29 21 21 7 0 0 21 64 9 14
2019 AS-02 68 9 5 0 0 9 9 94 0 22
2019 AS-03 31 31 13 13 0 0 13 71 14 16
2019 AS-04 33 40 13 7 0 0 7 79 7 15
2019 AS-05 64 9 0 9 0 0 18 89 11 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 30 5 5 0 1 0 89 5 76
2020 AS-01 71 14 7 7 0 0 0 86 7 14
2020 AS-02 55 30 5 5 0 5 0 89 5 20
2020 AS-03 54 46 0 0 0 0 0 100 0 13
2020 AS-04 45 27 9 18 0 0 0 73 18 11
2019 AS 59 26 9 3 2 0 0 85 6 86
2019 AS-01 57 14 14 7 7 0 0 71 14 14
2019 AS-02 68 23 9 0 0 0 0 91 0 22
2019 AS-03 50 31 6 6 6 0 0 81 13 16
2019 AS-04 47 27 20 7 0 0 0 73 7 15
2019 AS-05 73 27 0 0 0 0 0 100 0 11
2018 AS 55 33 2 6 2 1 0 89 8 85
2018 AS-01 69 15 0 15 0 0 0 85 15 13
2018 AS-02 55 28 3 10 3 0 0 83 14 29
2018 AS-03 62 38 0 0 0 0 0 100 0 13
2018 AS-04 58 33 0 0 0 8 0 100 0 12
2017 AS 40 41 8 8 1 0 1 82 10 75
2017 AS-01 47 37 8 8 0 0 0 84 8 13
2017 AS-02 48 48 4 0 0 0 0 96 0 25
2017 AS-04 50 22 14 7 0 0 7 77 8 14
2014 AS 37 30 23 3 6 0 1 67 10 93
2014 AS-01 21 37 38 0 4 0 0 58 4 24
2014 AS-02 43 23 17 6 9 0 3 68 15 35
2014 AS-04 30 50 20 0 0 0 0 80 0 10

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 26 9 3 3 1 0 86 5 77
2020 AS-01 71 14 7 7 0 0 0 86 7 14
2020 AS-02 50 35 10 0 5 0 0 85 5 20
2020 AS-03 62 38 0 0 0 0 0 100 0 13
2020 AS-04 45 27 18 0 9 0 0 73 9 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 56 29 6 3 3 3 1 88 5 77
2020 AS-01 71 14 0 7 0 0 7 92 8 14
2020 AS-02 50 25 10 0 5 10 0 83 6 20
2020 AS-03 46 46 8 0 0 0 0 92 0 13
2020 AS-04 45 36 9 9 0 0 0 82 9 11
2019 AS 55 32 6 2 1 2 1 90 4 85
2019 AS-01 36 36 7 7 0 14 0 83 8 14
2019 AS-02 73 18 5 0 0 0 5 95 0 22
2019 AS-03 40 47 7 0 7 0 0 87 7 15
2019 AS-04 53 33 7 7 0 0 0 87 7 15
2019 AS-05 73 27 0 0 0 0 0 100 0 11
2018 AS 51 32 12 4 1 1 0 83 5 85
2018 AS-01 46 15 31 0 0 8 0 67 0 13
2018 AS-02 55 21 14 7 3 0 0 76 10 29
2018 AS-03 31 69 0 0 0 0 0 100 0 13
2018 AS-04 75 25 0 0 0 0 0 100 0 12
2017 AS 39 41 9 8 1 0 1 81 10 75
2017 AS-01 24 53 8 8 0 0 8 83 9 13
2017 AS-02 48 44 8 0 0 0 0 92 0 25
2017 AS-04 43 43 7 7 0 0 0 86 7 14
2014 AS 34 40 13 10 1 1 1 76 11 93
2014 AS-01 29 51 12 4 0 4 0 83 4 24
2014 AS-02 35 34 14 11 3 0 3 71 14 35
2014 AS-04 30 60 0 10 0 0 0 90 10 10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 34 66 77
2020 AS-01 7 93 14
2020 AS-02 30 70 20
2020 AS-03 38 62 13
2020 AS-04 64 36 11

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 66 10 5 4 0 8 6 89 5 77
2020 AS-01 57 14 0 7 0 7 14 91 9 14
2020 AS-02 60 10 10 0 0 20 0 88 0 20
2020 AS-03 69 15 8 0 0 8 0 92 0 13
2020 AS-04 73 9 9 0 0 0 9 90 0 11

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 61 29 5 1 1 0 3 92 3 77
2020 AS-01 64 21 7 0 0 0 7 92 0 14
2020 AS-02 60 20 15 5 0 0 0 80 5 20
2020 AS-03 62 38 0 0 0 0 0 100 0 13
2020 AS-04 55 45 0 0 0 0 0 100 0 11
2019 AS 65 23 7 2 1 1 0 89 4 86
2019 AS-01 57 14 7 14 0 7 0 77 15 14
2019 AS-02 77 14 9 0 0 0 0 91 0 22
2019 AS-03 63 19 13 0 6 0 0 81 6 16
2019 AS-04 60 33 7 0 0 0 0 93 0 15
2019 AS-05 64 36 0 0 0 0 0 100 0 11
2018 AS 61 25 11 2 1 0 0 86 4 85
2018 AS-01 46 23 23 8 0 0 0 69 8 13
2018 AS-02 62 17 14 3 3 0 0 79 7 29
2018 AS-03 62 31 8 0 0 0 0 92 0 13
2018 AS-04 83 17 0 0 0 0 0 100 0 12
2017 AS 55 32 9 4 0 0 0 87 4 75
2017 AS-01 47 40 13 0 0 0 0 87 0 13
2017 AS-02 68 24 8 0 0 0 0 92 0 25
2017 AS-04 64 22 7 7 0 0 0 86 7 14
2014 AS 48 34 9 5 3 0 1 82 9 92
2014 AS-01 49 41 5 0 4 0 0 91 4 24
2014 AS-02 43 29 8 11 6 0 3 74 18 35
2014 AS-04 50 50 0 0 0 0 0 100 0 10
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 25 20 1 0 4 0 78 1 76
2020 AS-01 64 7 21 0 0 7 0 77 0 14
2020 AS-02 53 26 21 0 0 0 0 79 0 19
2020 AS-03 31 38 31 0 0 0 0 69 0 13
2020 AS-04 45 36 18 0 0 0 0 82 0 11
2019 AS 53 27 9 3 0 7 0 86 4 86
2019 AS-01 36 36 0 0 0 29 0 100 0 14
2019 AS-02 59 14 14 9 0 5 0 76 10 22
2019 AS-03 56 25 19 0 0 0 0 81 0 16
2019 AS-04 47 47 7 0 0 0 0 93 0 15
2019 AS-05 73 9 0 9 0 9 0 90 10 11
2018 AS 41 32 11 7 6 4 0 76 13 85
2018 AS-01 62 23 8 0 0 8 0 92 0 13
2018 AS-02 38 28 14 10 10 0 0 66 21 29
2018 AS-03 15 46 15 15 8 0 0 62 23 13
2018 AS-04 58 33 0 8 0 0 0 92 8 12
2017 AS 47 32 13 3 3 3 0 81 6 75
2017 AS-01 32 37 16 8 0 8 0 74 9 13
2017 AS-02 48 31 12 4 4 0 0 80 8 25
2017 AS-04 57 29 14 0 0 0 0 86 0 14
2014 AS 28 36 18 5 4 8 1 69 11 93
2014 AS-01 37 34 16 4 0 4 4 78 4 24
2014 AS-02 17 43 14 9 9 9 0 66 19 35
2014 AS-04 30 50 10 0 0 10 0 89 0 10

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 46 33 16 3 0 3 0 81 3 76
2020 AS-01 57 14 14 0 0 14 0 83 0 14
2020 AS-02 58 16 21 5 0 0 0 74 5 19
2020 AS-03 31 62 8 0 0 0 0 92 0 13
2020 AS-04 45 36 18 0 0 0 0 82 0 11
2019 AS 54 31 9 4 0 1 1 87 4 85
2019 AS-01 46 31 15 0 0 0 8 83 0 13
2019 AS-02 59 23 5 9 0 5 0 86 10 22
2019 AS-03 50 25 25 0 0 0 0 75 0 16
2019 AS-04 40 60 0 0 0 0 0 100 0 15
2019 AS-05 73 18 0 9 0 0 0 91 9 11
2018 AS 41 34 15 4 6 0 0 75 9 85
2018 AS-01 54 46 0 0 0 0 0 100 0 13
2018 AS-02 41 24 17 10 7 0 0 66 17 29
2018 AS-03 23 31 31 0 15 0 0 54 15 13
2018 AS-04 58 33 8 0 0 0 0 92 0 12
2017 AS 41 36 15 1 3 4 0 80 4 75
2017 AS-01 24 45 8 8 0 16 0 81 9 13
2017 AS-02 40 28 24 0 4 4 0 71 4 25
2017 AS-04 43 43 14 0 0 0 0 86 0 14
2014 AS 27 38 19 8 5 2 1 67 13 93
2014 AS-01 38 33 21 4 0 0 4 74 4 24
2014 AS-02 20 32 31 6 9 3 0 53 15 35
2014 AS-04 30 60 0 0 0 10 0 100 0 10

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 35 38 17 5 1 4 0 76 7 77
2020 AS-01 50 29 14 0 0 7 0 85 0 14
2020 AS-02 40 35 10 5 5 5 0 79 11 20
2020 AS-03 31 31 31 8 0 0 0 62 8 13
2020 AS-04 36 36 27 0 0 0 0 73 0 11
2019 AS 37 37 15 7 0 3 0 77 7 86
2019 AS-01 21 43 14 7 0 14 0 75 8 14
2019 AS-02 50 27 5 14 0 5 0 81 14 22
2019 AS-03 31 38 31 0 0 0 0 69 0 16
2019 AS-04 20 53 27 0 0 0 0 73 0 15
2019 AS-05 55 27 0 18 0 0 0 82 18 11
2018 AS 31 35 19 7 7 1 0 66 14 84
2018 AS-01 46 23 15 0 8 8 0 75 8 13
2018 AS-02 38 28 14 14 7 0 0 66 21 29
2018 AS-03 0 42 33 8 17 0 0 42 25 12
2018 AS-04 33 58 8 0 0 0 0 92 0 12
2017 AS 33 37 20 3 1 4 1 74 4 75
2017 AS-01 16 45 24 8 0 8 0 66 9 13
2017 AS-02 36 28 24 0 4 4 4 69 4 25
2017 AS-04 35 50 14 0 0 0 0 86 0 14
2014 AS 19 35 29 4 5 5 2 58 10 93
2014 AS-01 16 46 21 4 0 4 8 72 5 24
2014 AS-02 20 29 37 2 6 6 0 52 9 35
2014 AS-04 30 30 20 10 0 10 0 67 11 10

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 32 37 17 9 3 1 0 70 12 75
2020 AS-01 46 31 8 8 8 0 0 77 15 13
2020 AS-02 35 35 20 5 5 0 0 70 10 20
2020 AS-03 8 33 42 17 0 0 0 42 17 12
2020 AS-04 36 55 9 0 0 0 0 91 0 11
2019 AS 33 42 12 8 4 1 0 76 12 84
2019 AS-01 29 57 7 0 0 7 0 92 0 14
2019 AS-02 43 38 10 5 5 0 0 81 10 21
2019 AS-03 31 31 19 13 6 0 0 63 19 16
2019 AS-04 20 53 13 7 7 0 0 73 13 15
2019 AS-05 45 18 9 27 0 0 0 64 27 11
2018 AS 28 40 11 13 7 1 0 69 20 85
2018 AS-01 46 23 8 8 8 8 0 75 17 13
2018 AS-02 34 31 14 14 7 0 0 66 21 29
2018 AS-03 8 46 15 23 8 0 0 54 31 13
2018 AS-04 25 75 0 0 0 0 0 100 0 12
2017 AS 28 36 19 13 3 1 0 65 16 75
2017 AS-01 16 53 16 8 8 0 0 68 16 13
2017 AS-02 36 24 20 20 0 0 0 60 20 25
2017 AS-04 28 43 14 14 0 0 0 71 14 14
2014 AS 19 39 25 10 5 2 0 60 15 93
2014 AS-01 25 38 25 8 0 4 0 66 9 24
2014 AS-02 17 40 23 11 9 0 0 57 20 35
2014 AS-04 20 60 10 0 0 10 0 89 0 10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 30 9 3 0 3 3 88 3 77
2020 AS-01 64 14 7 7 0 0 7 85 8 14
2020 AS-02 35 45 10 5 0 5 0 84 5 20
2020 AS-03 62 15 15 0 0 8 0 83 0 13
2020 AS-04 45 45 0 0 0 0 9 100 0 11
2019 AS 52 35 8 2 1 1 0 88 4 85
2019 AS-01 43 50 7 0 0 0 0 93 0 14
2019 AS-02 45 41 14 0 0 0 0 86 0 22
2019 AS-03 60 27 7 7 0 0 0 87 7 15
2019 AS-04 60 20 7 0 7 7 0 86 7 15
2019 AS-05 64 36 0 0 0 0 0 100 0 11
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 40 43 14 1 0 1 0 84 1 77
2020 AS-01 50 36 14 0 0 0 0 86 0 14
2020 AS-02 40 50 5 0 0 5 0 95 0 20
2020 AS-03 23 54 23 0 0 0 0 77 0 13
2020 AS-04 36 45 18 0 0 0 0 82 0 11
2019 AS 38 40 16 1 0 3 1 82 1 86
2019 AS-01 50 29 7 0 0 7 7 92 0 14
2019 AS-02 45 27 18 0 0 9 0 80 0 22
2019 AS-03 31 50 19 0 0 0 0 81 0 16
2019 AS-04 20 53 27 0 0 0 0 73 0 15
2019 AS-05 27 55 9 9 0 0 0 82 9 11
2018 AS 42 35 12 6 4 1 0 79 10 85
2018 AS-01 67 17 0 17 0 0 0 83 17 12
2018 AS-02 47 27 17 3 7 0 0 73 10 30
2018 AS-03 15 46 38 0 0 0 0 62 0 13
2018 AS-04 67 33 0 0 0 0 0 100 0 12
2017 AS 40 36 18 5 0 1 0 77 5 75
2017 AS-01 40 45 16 0 0 0 0 84 0 13
2017 AS-02 36 28 24 8 0 4 0 67 8 25
2017 AS-04 50 36 14 0 0 0 0 86 0 14
2014 AS 35 30 21 8 1 3 0 68 10 93
2014 AS-01 45 30 25 0 0 0 0 75 0 24
2014 AS-02 32 37 17 11 3 0 0 69 14 35
2014 AS-04 60 20 10 10 0 0 0 80 10 10

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 34 43 12 9 1 1 0 78 11 77
2020 AS-01 64 21 7 0 7 0 0 86 7 14
2020 AS-02 35 50 5 5 0 5 0 89 5 20
2020 AS-03 15 69 8 8 0 0 0 85 8 13
2020 AS-04 18 45 9 27 0 0 0 64 27 11
2019 AS 20 38 21 14 1 5 0 61 16 84
2019 AS-01 21 50 0 14 0 14 0 83 17 14
2019 AS-02 23 41 18 9 0 9 0 70 10 22
2019 AS-03 20 33 33 13 0 0 0 53 13 15
2019 AS-04 13 33 33 20 0 0 0 47 20 15
2019 AS-05 10 40 10 30 10 0 0 50 40 10

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 51 37 1 5 3 1 1 91 8 76
2020 AS-01 57 29 0 7 0 0 7 92 8 14
2020 AS-02 47 37 0 0 11 5 0 89 11 19
2020 AS-03 31 62 8 0 0 0 0 92 0 13
2020 AS-04 45 45 0 9 0 0 0 91 9 11
2019 AS 51 35 8 4 1 1 0 87 5 85
2019 AS-01 36 43 7 0 7 7 0 85 8 14
2019 AS-02 52 33 14 0 0 0 0 86 0 21
2019 AS-03 44 44 0 13 0 0 0 88 13 16
2019 AS-04 53 40 7 0 0 0 0 93 0 15
2019 AS-05 64 27 0 9 0 0 0 91 9 11
2018 AS 49 33 7 5 4 2 0 84 8 85
2018 AS-01 58 17 17 0 0 8 0 82 0 12
2018 AS-02 50 33 7 3 7 0 0 83 10 30
2018 AS-03 38 38 0 23 0 0 0 77 23 13
2018 AS-04 42 50 0 0 0 8 0 100 0 12
2017 AS 51 32 10 4 1 1 0 84 5 75
2017 AS-01 47 16 29 8 0 0 0 63 8 13
2017 AS-02 40 48 4 4 0 4 0 92 4 25
2017 AS-04 58 28 14 0 0 0 0 86 0 14
2014 AS 40 32 15 4 5 1 2 74 10 93
2014 AS-01 41 37 9 0 4 4 4 85 4 24
2014 AS-02 37 29 20 3 9 0 3 68 12 35
2014 AS-04 50 20 30 0 0 0 0 70 0 10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 43 40 12 3 0 3 0 85 3 77
2020 AS-01 50 36 14 0 0 0 0 86 0 14
2020 AS-02 55 30 5 0 0 10 0 94 0 20
2020 AS-03 23 62 15 0 0 0 0 85 0 13
2020 AS-04 36 45 9 9 0 0 0 82 9 11
2019 AS 51 31 14 0 0 3 0 86 0 86
2019 AS-01 43 21 21 0 0 14 0 75 0 14
2019 AS-02 64 23 14 0 0 0 0 86 0 22
2019 AS-03 38 44 19 0 0 0 0 81 0 16
2019 AS-04 47 47 7 0 0 0 0 93 0 15
2019 AS-05 55 27 9 0 0 9 0 90 0 11
2018 AS 45 38 13 1 4 0 0 82 5 85
2018 AS-01 67 17 8 8 0 0 0 83 8 12
2018 AS-02 50 33 10 0 7 0 0 83 7 30
2018 AS-03 15 62 23 0 0 0 0 77 0 13
2018 AS-04 58 42 0 0 0 0 0 100 0 12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 32 25 16 8 5 9 5 67 15 77
2020 AS-01 50 21 7 0 0 7 14 91 0 14
2020 AS-02 30 25 25 5 5 5 5 61 11 20
2020 AS-03 31 38 8 8 8 8 0 75 17 13
2020 AS-04 9 9 18 27 9 27 0 25 50 11
2019 AS 29 20 20 10 5 15 1 58 18 86
2019 AS-01 21 7 14 14 7 36 0 44 33 14
2019 AS-02 27 18 36 0 0 14 5 56 0 22
2019 AS-03 31 25 25 13 0 6 0 60 13 16
2019 AS-04 20 13 20 13 13 20 0 42 33 15
2019 AS-05 45 36 0 0 9 9 0 90 10 11
2018 AS 25 23 19 10 14 8 1 53 26 84
2018 AS-01 36 18 27 0 0 9 9 67 0 11
2018 AS-02 30 30 20 3 13 3 0 62 17 30
2018 AS-03 8 15 31 31 8 8 0 25 42 13
2018 AS-04 25 25 0 17 8 25 0 67 33 12
2017 AS 22 29 18 8 11 11 1 58 21 75
2017 AS-01 16 16 32 8 16 13 0 36 27 13
2017 AS-02 20 40 8 4 8 16 4 75 15 25
2017 AS-04 29 22 35 7 7 0 0 51 14 14
2014 AS 14 24 19 13 17 9 4 43 34 93
2014 AS-01 12 30 12 12 12 8 12 53 31 24
2014 AS-02 14 23 26 9 25 3 0 38 35 35
2014 AS-04 10 20 50 10 0 10 0 33 11 10

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 26 16 12 1 3 1 70 14 77
2020 AS-01 57 21 7 7 0 0 7 85 8 14
2020 AS-02 35 35 5 15 5 5 0 74 21 20
2020 AS-03 31 46 0 23 0 0 0 77 23 13
2020 AS-04 27 9 45 18 0 0 0 36 18 11
2019 AS 33 34 9 15 4 5 0 70 20 85
2019 AS-01 50 14 7 14 0 14 0 75 17 14
2019 AS-02 29 33 19 5 5 10 0 68 11 21
2019 AS-03 38 31 6 19 6 0 0 69 25 16
2019 AS-04 20 47 7 27 0 0 0 67 27 15
2019 AS-05 36 36 9 9 9 0 0 73 18 11
2018 AS 33 26 20 12 9 0 0 59 21 85
2018 AS-01 58 25 17 0 0 0 0 83 0 12
2018 AS-02 33 23 27 7 10 0 0 57 17 30
2018 AS-03 0 31 23 38 8 0 0 31 46 13
2018 AS-04 33 50 0 8 8 0 0 83 17 12
2017 AS 43 27 9 8 4 8 1 77 13 75
2017 AS-01 32 47 8 13 0 0 0 79 13 13
2017 AS-02 44 20 12 8 4 8 4 73 14 25
2017 AS-04 43 35 14 7 0 0 0 78 7 14
2014 AS 29 29 15 16 6 2 2 61 23 93
2014 AS-01 41 34 8 16 0 0 0 75 16 24
2014 AS-02 20 23 17 17 17 3 3 46 36 35
2014 AS-04 30 30 10 20 0 10 0 67 22 10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 21 32 10 22 8 1 5 57 32 77
2020 AS-01 7 36 7 21 7 0 21 55 36 14
2020 AS-02 25 30 10 25 10 0 0 55 35 20
2020 AS-03 31 38 15 15 0 0 0 69 15 13
2020 AS-04 9 27 27 18 9 9 0 40 30 11
2019 AS 22 30 17 15 9 5 1 56 26 86
2019 AS-01 14 29 21 14 7 14 0 50 25 14
2019 AS-02 18 36 18 18 9 0 0 55 27 22
2019 AS-03 25 38 19 13 6 0 0 63 19 16
2019 AS-04 20 20 20 20 7 7 7 46 31 15
2019 AS-05 36 45 0 9 0 9 0 90 10 11
2018 AS 22 21 24 14 15 2 1 45 30 85
2018 AS-01 33 25 33 0 0 8 0 64 0 12
2018 AS-02 20 23 17 13 23 0 3 45 38 30
2018 AS-03 8 15 38 31 8 0 0 23 38 13
2018 AS-04 25 33 17 8 8 8 0 64 18 12
2017 AS 26 24 17 17 15 1 0 50 32 75
2017 AS-01 24 24 24 13 16 0 0 47 29 13
2017 AS-02 32 16 16 16 20 0 0 48 36 25
2017 AS-04 29 21 22 22 7 0 0 50 29 14
2014 AS 15 24 13 14 26 2 6 42 43 93
2014 AS-01 8 29 22 8 16 8 8 44 30 24
2014 AS-02 15 17 9 20 34 0 6 34 57 35
2014 AS-04 20 30 10 30 10 0 0 50 40 10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 49 26 8 6 3 1 6 82 10 77
2020 AS-01 64 7 7 7 0 0 14 83 8 14
2020 AS-02 65 25 0 5 5 0 0 90 10 20
2020 AS-03 23 38 15 15 0 0 8 67 17 13
2020 AS-04 45 27 9 9 0 0 9 80 10 11
2019 AS 57 19 12 3 2 1 6 81 6 86
2019 AS-01 50 7 29 0 0 7 7 67 0 14
2019 AS-02 59 18 5 5 0 0 14 89 5 22
2019 AS-03 63 19 6 6 6 0 0 81 13 16
2019 AS-04 67 20 7 7 0 0 0 87 7 15
2019 AS-05 55 27 9 0 9 0 0 82 9 11

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 22 14 3 3 0 4 80 5 77
2020 AS-01 57 29 7 0 0 0 7 92 0 14
2020 AS-02 30 40 25 0 5 0 0 70 5 20
2020 AS-03 77 8 8 8 0 0 0 85 8 13
2020 AS-04 64 0 18 0 9 0 9 70 10 11
2019 AS 55 22 12 5 1 2 2 81 6 85
2019 AS-01 36 36 14 0 0 7 7 83 0 14
2019 AS-02 45 23 18 9 0 5 0 71 10 22
2019 AS-03 60 13 13 13 0 0 0 73 13 15
2019 AS-04 87 7 7 0 0 0 0 93 0 15
2019 AS-05 64 27 0 0 9 0 0 91 9 11

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 81 8 1 0 0 5 5 99 0 77
2020 AS-01 86 0 0 0 0 0 14 100 0 14
2020 AS-02 85 10 0 0 0 5 0 100 0 20
2020 AS-03 92 0 0 0 0 8 0 100 0 13
2020 AS-04 55 18 9 0 0 9 9 89 0 11
2019 AS 79 8 4 1 0 5 4 95 1 85
2019 AS-01 64 14 0 0 0 14 7 100 0 14
2019 AS-02 81 5 5 0 0 5 5 95 0 21
2019 AS-03 81 6 6 6 0 0 0 88 6 16
2019 AS-04 87 13 0 0 0 0 0 100 0 15
2019 AS-05 91 0 0 0 0 9 0 100 0 11

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 73 12 3 3 0 0 10 94 3 77
2020 AS-01 71 14 0 7 0 0 7 92 8 14
2020 AS-02 75 10 0 0 0 0 15 100 0 20
2020 AS-03 85 8 0 8 0 0 0 92 8 13
2020 AS-04 64 0 18 0 0 0 18 78 0 11
2019 AS 83 3 2 1 0 3 7 96 1 86
2019 AS-01 57 7 0 0 0 14 21 100 0 14
2019 AS-02 86 5 0 0 0 5 5 100 0 22
2019 AS-03 88 0 6 6 0 0 0 88 6 16
2019 AS-04 93 7 0 0 0 0 0 100 0 15
2019 AS-05 91 0 0 0 0 0 9 100 0 11

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 26 43 21 8 1 0 1 70 9 77
2020 AS-01 36 43 0 14 0 0 7 85 15 14
2020 AS-02 20 45 25 5 5 0 0 65 10 20
2020 AS-03 15 46 38 0 0 0 0 62 0 13
2020 AS-04 18 55 18 9 0 0 0 73 9 11
2019 AS 26 44 20 3 1 6 0 74 5 86
2019 AS-01 21 50 14 0 0 14 0 83 0 14
2019 AS-02 27 36 27 0 0 9 0 70 0 22
2019 AS-03 19 50 19 0 6 6 0 73 7 16
2019 AS-04 20 40 33 7 0 0 0 60 7 15
2019 AS-05 45 55 0 0 0 0 0 100 0 11
2018 AS 31 31 25 7 5 2 0 63 12 85
2018 AS-01 50 17 33 0 0 0 0 67 0 12
2018 AS-02 27 27 33 7 7 0 0 53 13 30
2018 AS-03 15 38 23 23 0 0 0 54 23 13
2018 AS-04 33 58 0 0 0 8 0 100 0 12
2017 AS 23 35 24 5 4 9 0 64 10 75
2017 AS-01 24 24 37 0 8 8 0 52 9 13
2017 AS-02 28 28 24 8 4 8 0 61 13 25
2017 AS-04 22 43 29 7 0 0 0 64 7 14

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 25 13 9 0 1 0 78 9 77
2020 AS-01 71 14 0 7 0 7 0 92 8 14
2020 AS-02 65 15 10 10 0 0 0 80 10 20
2020 AS-03 38 38 23 0 0 0 0 77 0 13
2020 AS-04 27 45 18 9 0 0 0 73 9 11
2019 AS 47 37 12 1 1 2 0 86 2 86
2019 AS-01 57 29 7 0 0 7 0 92 0 14
2019 AS-02 55 27 14 0 0 5 0 86 0 22
2019 AS-03 25 56 13 0 6 0 0 81 6 16
2019 AS-04 33 47 20 0 0 0 0 80 0 15
2019 AS-05 64 27 0 9 0 0 0 91 9 11
2018 AS 47 38 12 1 2 0 0 85 3 86
2018 AS-01 62 38 0 0 0 0 0 100 0 13
2018 AS-02 47 37 13 0 3 0 0 83 3 30
2018 AS-03 38 31 23 8 0 0 0 69 8 13
2018 AS-04 42 58 0 0 0 0 0 100 0 12
2017 AS 40 42 8 5 0 4 0 86 6 75
2017 AS-01 24 68 0 0 0 8 0 100 0 13
2017 AS-02 48 32 8 8 0 4 0 83 8 25
2017 AS-04 50 21 22 7 0 0 0 71 7 14
2014 AS 42 34 13 4 1 5 0 81 6 93
2014 AS-01 51 45 0 0 0 4 0 100 0 24
2014 AS-02 37 29 23 6 3 3 0 68 9 35
2014 AS-04 40 40 10 0 0 10 0 89 0 10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 45 27 16 3 0 9 0 80 3 77
2020 AS-01 57 29 0 0 0 14 0 100 0 14
2020 AS-02 45 10 25 5 0 15 0 65 6 20
2020 AS-03 46 23 23 0 0 8 0 75 0 13
2020 AS-04 27 64 9 0 0 0 0 91 0 11
2019 AS 51 30 10 2 1 5 0 85 4 86
2019 AS-01 50 14 14 0 0 21 0 82 0 14
2019 AS-02 68 18 9 0 0 5 0 90 0 22
2019 AS-03 31 50 13 6 0 0 0 81 6 16
2019 AS-04 40 47 7 7 0 0 0 87 7 15
2019 AS-05 64 27 0 0 9 0 0 91 9 11
2018 AS 48 36 9 2 2 1 1 86 5 86
2018 AS-01 69 31 0 0 0 0 0 100 0 13
2018 AS-02 50 27 13 3 3 0 3 79 7 30
2018 AS-03 31 38 23 8 0 0 0 69 8 13
2018 AS-04 42 58 0 0 0 0 0 100 0 12
2017 AS 48 33 12 1 1 4 0 84 3 74
2017 AS-01 40 37 8 0 8 8 0 83 9 13
2017 AS-02 44 43 8 0 0 4 0 92 0 25
2017 AS-04 50 14 29 8 0 0 0 64 8 14
2014 AS 50 32 9 3 0 6 0 87 3 93
2014 AS-01 63 29 4 0 0 4 0 96 0 24
2014 AS-02 49 40 6 3 0 3 0 91 3 35
2014 AS-04 30 50 10 0 0 10 0 89 0 10

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 44 29 14 3 0 8 3 81 3 77
2020 AS-01 57 14 7 0 0 14 7 91 0 14
2020 AS-02 40 25 15 5 0 10 5 76 6 20
2020 AS-03 46 38 15 0 0 0 0 85 0 13
2020 AS-04 45 36 18 0 0 0 0 82 0 11

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 60 21 8 4 1 5 1 86 6 77
2020 AS-01 57 14 7 0 0 14 7 91 0 14
2020 AS-02 60 15 10 5 0 10 0 83 6 20
2020 AS-03 62 31 8 0 0 0 0 92 0 13
2020 AS-04 36 36 9 18 0 0 0 73 18 11

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 71 21 8 0 0 0 0 92 0 76
2020 AS-01 71 14 14 0 0 0 0 86 0 14
2020 AS-02 70 20 10 0 0 0 0 90 0 20
2020 AS-03 77 23 0 0 0 0 0 100 0 13
2020 AS-04 55 36 9 0 0 0 0 91 0 11
2019 AS 61 28 8 2 0 0 0 89 2 85
2019 AS-01 79 14 7 0 0 0 0 93 0 14
2019 AS-02 68 23 5 5 0 0 0 91 5 22
2019 AS-03 38 50 13 0 0 0 0 88 0 16
2019 AS-04 47 40 13 0 0 0 0 87 0 15
2019 AS-05 82 9 0 9 0 0 0 91 9 11
2018 AS 56 31 5 7 1 0 0 87 8 86
2018 AS-01 85 15 0 0 0 0 0 100 0 13
2018 AS-02 57 20 13 7 3 0 0 77 10 30
2018 AS-03 38 46 0 15 0 0 0 85 15 13
2018 AS-04 42 58 0 0 0 0 0 100 0 12
2017 AS 48 34 13 3 1 0 0 82 4 75
2017 AS-01 32 45 24 0 0 0 0 76 0 13
2017 AS-02 40 39 16 4 0 0 0 80 4 25
2017 AS-04 71 14 14 0 0 0 0 86 0 14
2014 AS 44 39 11 4 2 0 0 83 6 93
2014 AS-01 49 51 0 0 0 0 0 100 0 24
2014 AS-02 43 37 11 3 6 0 0 80 9 35
2014 AS-04 40 30 30 0 0 0 0 70 0 10

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 65 25 6 3 0 1 0 91 3 77
2020 AS-01 79 14 0 7 0 0 0 93 7 14
2020 AS-02 50 30 10 5 0 5 0 84 5 20
2020 AS-03 69 31 0 0 0 0 0 100 0 13
2020 AS-04 55 36 9 0 0 0 0 91 0 11
2019 AS 54 30 12 5 0 0 0 83 5 84
2019 AS-01 62 31 8 0 0 0 0 92 0 13
2019 AS-02 50 32 9 9 0 0 0 82 9 22
2019 AS-03 50 25 19 6 0 0 0 75 6 16
2019 AS-04 47 33 20 0 0 0 0 80 0 15
2019 AS-05 60 30 0 10 0 0 0 90 10 10
2018 AS 49 31 13 3 3 0 0 80 7 86
2018 AS-01 77 23 0 0 0 0 0 100 0 13
2018 AS-02 47 30 13 0 10 0 0 77 10 30
2018 AS-03 15 31 38 15 0 0 0 46 15 13
2018 AS-04 58 42 0 0 0 0 0 100 0 12
2017 AS 52 24 19 1 4 0 0 76 5 74
2017 AS-01 40 32 29 0 0 0 0 71 0 13
2017 AS-02 44 24 24 0 8 0 0 68 8 25
2017 AS-04 71 22 7 0 0 0 0 93 0 14
2014 AS 31 37 17 10 4 1 0 69 14 93
2014 AS-01 37 42 12 4 4 0 0 79 8 24
2014 AS-02 26 35 20 14 6 0 0 60 20 35
2014 AS-04 40 30 20 10 0 0 0 70 10 10

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 65 23 9 1 0 1 0 89 1 77
2020 AS-01 79 14 0 7 0 0 0 93 7 14
2020 AS-02 55 30 10 0 0 5 0 89 0 20
2020 AS-03 69 31 0 0 0 0 0 100 0 13
2020 AS-04 55 27 18 0 0 0 0 82 0 11
2019 AS 52 29 14 5 0 0 0 81 5 86
2019 AS-01 64 21 14 0 0 0 0 86 0 14
2019 AS-02 45 32 14 9 0 0 0 77 9 22
2019 AS-03 44 25 25 6 0 0 0 69 6 16
2019 AS-04 47 40 13 0 0 0 0 87 0 15
2019 AS-05 64 27 0 9 0 0 0 91 9 11
2018 AS 44 38 11 5 4 0 0 81 8 85
2018 AS-01 75 25 0 0 0 0 0 100 0 12
2018 AS-02 43 33 13 0 10 0 0 77 10 30
2018 AS-03 15 46 23 15 0 0 0 62 15 13
2018 AS-04 50 50 0 0 0 0 0 100 0 12
2017 AS 47 32 14 1 4 1 0 80 5 75
2017 AS-01 32 47 21 0 0 0 0 79 0 13
2017 AS-02 44 28 20 0 8 0 0 72 8 25
2017 AS-04 64 29 7 0 0 0 0 93 0 14
2014 AS 31 41 17 6 4 0 0 72 11 93
2014 AS-01 37 42 12 4 4 0 0 79 8 24
2014 AS-02 26 43 14 8 9 0 0 69 17 35
2014 AS-04 40 30 20 10 0 0 0 70 10 10

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 22 16 6 1 1 0 76 8 77
2020 AS-01 71 14 7 7 0 0 0 86 7 14
2020 AS-02 45 20 20 5 5 5 0 68 11 20
2020 AS-03 62 38 0 0 0 0 0 100 0 13
2020 AS-04 45 18 36 0 0 0 0 64 0 11
2019 AS 45 24 15 9 3 2 0 71 13 86
2019 AS-01 43 36 14 0 0 7 0 85 0 14
2019 AS-02 45 27 14 9 0 5 0 76 10 22
2019 AS-03 44 13 25 6 13 0 0 56 19 16
2019 AS-04 47 27 7 20 0 0 0 73 20 15
2019 AS-05 45 27 9 9 9 0 0 73 18 11
2018 AS 38 21 22 7 7 5 0 62 15 85
2018 AS-01 54 8 31 0 8 0 0 62 8 13
2018 AS-02 27 27 27 7 10 3 0 55 17 30
2018 AS-03 23 23 31 23 0 0 0 46 23 13
2018 AS-04 64 18 9 0 0 9 0 90 0 11
2017 AS 38 24 18 10 5 4 0 65 16 74
2017 AS-01 26 26 40 9 0 0 0 52 9 12
2017 AS-02 28 36 4 16 8 8 0 69 26 25
2017 AS-04 72 21 7 0 0 0 0 93 0 14
2014 AS 29 20 22 12 11 5 1 53 24 93
2014 AS-01 29 16 22 12 4 12 4 54 20 24
2014 AS-02 26 23 17 11 20 3 0 50 32 35
2014 AS-04 60 0 30 10 0 0 0 60 10 10
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 AS 23 47 30 77
2020 AS-01 14 57 29 14
2020 AS-02 25 50 25 20
2020 AS-03 23 46 31 13
2020 AS-04 18 45 36 11
2019 AS 32 32 36 84
2019 AS-01 38 23 38 13
2019 AS-02 27 32 41 22
2019 AS-03 44 31 25 16
2019 AS-04 13 47 40 15
2019 AS-05 36 36 27 11
2018 AS 34 30 36 86
2018 AS-01 23 38 38 13
2018 AS-02 43 30 27 30
2018 AS-03 31 8 62 13
2018 AS-04 25 50 25 12
2017 AS 35 30 36 75
2017 AS-01 32 40 29 13
2017 AS-02 32 32 36 25
2017 AS-04 36 43 21 14
2014 AS 36 36 29 92
2014 AS-01 25 45 30 24
2014 AS-02 40 37 23 35
2014 AS-04 30 50 20 10

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 AS 11 22 56 6 0 6 18
2019 AS 15 19 58 0 0 8 26
2018 AS 14 32 36 0 7 11 28
2018 AS-02 8 17 58 0 8 8 12
2017 AS 31 3 58 0 0 8 26
2014 AS 15 12 67 3 9999 3 33
2014 AS-02 7 0 86 0 9999 7 14
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 10 90 84
2019 AS-04 0 100 15
2018 AS 12 88 86
2018 AS-01 0 100 13

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 50 50 10

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 25 17 9 3 3 37 7 74 9 76
2020 AS-01 23 15 8 8 0 31 15 71 14 13
2020 AS-02 15 10 10 5 5 40 15 56 22 20
2020 AS-03 23 23 15 0 8 31 0 67 11 13
2020 AS-04 18 45 9 0 0 27 0 88 0 11
2019 AS 29 14 12 6 0 30 9 71 10 86
2019 AS-01 21 21 7 7 0 36 7 75 13 14
2019 AS-02 27 5 14 9 0 32 14 58 17 22
2019 AS-03 25 19 19 13 0 25 0 58 17 16
2019 AS-04 20 20 0 0 0 40 20 100 0 15
2019 AS-05 45 18 18 0 0 18 0 78 0 11
2018 AS 28 16 23 2 5 23 2 59 9 86
2018 AS-01 31 15 15 0 0 31 8 75 0 13
2018 AS-02 30 10 33 3 3 17 3 50 8 30
2018 AS-03 15 15 38 0 15 15 0 36 18 13
2018 AS-04 17 42 25 0 0 17 0 70 0 12
2017 AS 15 27 17 4 5 21 10 61 14 75
2017 AS-01 0 24 37 0 8 8 24 35 12 13
2017 AS-02 24 24 16 8 0 16 12 67 11 25
2017 AS-04 14 49 22 0 0 15 0 75 0 14
2014 AS 19 19 17 5 5 21 13 58 16 93
2014 AS-01 16 34 4 0 0 21 25 92 0 24
2014 AS-02 17 12 23 0 11 29 9 46 18 35
2014 AS-04 20 10 50 0 0 10 10 38 0 10

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 39 26 14 4 1 14 1 77 6 77
2020 AS-01 43 14 14 7 0 14 7 73 9 14
2020 AS-02 35 20 20 0 0 25 0 73 0 20
2020 AS-03 31 31 8 0 8 23 0 80 10 13
2020 AS-04 27 55 18 0 0 0 0 82 0 11
2019 AS 44 23 17 1 0 13 1 78 1 86
2019 AS-01 43 21 14 0 0 14 7 82 0 14
2019 AS-02 45 14 23 0 0 18 0 72 0 22
2019 AS-03 38 25 25 6 0 6 0 67 7 16
2019 AS-04 33 40 13 0 0 13 0 85 0 15
2019 AS-05 55 27 9 0 0 9 0 90 0 11
2018 AS 37 30 19 1 5 8 0 73 6 86
2018 AS-01 46 23 8 0 0 23 0 90 0 13
2018 AS-02 33 30 27 3 3 3 0 66 7 30
2018 AS-03 15 23 31 0 15 15 0 45 18 13
2018 AS-04 42 58 0 0 0 0 0 100 0 12
2017 AS 30 38 14 1 3 10 4 79 5 75
2017 AS-01 16 32 37 0 0 8 8 56 0 13
2017 AS-02 32 40 8 4 0 8 8 86 5 25
2017 AS-04 29 50 14 0 0 7 0 85 0 14
2014 AS 32 25 21 5 3 11 2 66 10 93
2014 AS-01 45 38 4 0 0 8 4 95 0 24
2014 AS-02 23 26 25 3 9 11 3 57 13 35
2014 AS-04 20 30 40 0 0 10 0 56 0 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 76
2020 AS-01 0 100 13
2020 AS-02 0 100 20
2020 AS-03 0 100 13
2020 AS-04 0 100 11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 24 19 8 3 0 41 5 80 5 75
2020 AS-01 23 23 0 15 0 23 15 75 25 13
2020 AS-02 20 5 10 0 0 55 10 71 0 20
2020 AS-03 31 31 8 0 0 31 0 89 0 13
2020 AS-04 20 30 20 0 0 30 0 71 0 10
2019 AS 29 18 9 5 0 28 11 77 8 85
2019 AS-01 29 21 0 0 0 36 14 100 0 14
2019 AS-02 29 10 5 10 0 33 14 73 18 21
2019 AS-03 25 19 38 6 0 13 0 50 7 16
2019 AS-04 13 27 0 0 0 47 13 100 0 15
2019 AS-05 55 18 0 9 0 9 9 89 11 11
2018 AS 28 16 28 0 2 24 1 59 3 86
2018 AS-01 31 15 15 0 0 31 8 75 0 13
2018 AS-02 33 7 40 0 3 17 0 48 4 30
2018 AS-03 15 23 46 0 0 15 0 45 0 13
2018 AS-04 25 33 25 0 0 17 0 70 0 12
2017 AS 14 25 15 1 1 35 8 69 5 74
2017 AS-01 0 37 24 0 0 32 8 61 0 13
2017 AS-02 20 28 16 0 4 19 12 71 6 25
2017 AS-04 23 30 15 0 0 24 8 77 0 13
2014 AS 22 18 21 4 3 26 5 58 11 93
2014 AS-01 34 21 12 0 0 21 12 82 0 24
2014 AS-02 14 20 23 6 6 29 3 50 17 35
2014 AS-04 20 20 40 0 0 10 10 50 0 10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 37 28 13 4 0 17 1 79 5 76
2020 AS-01 50 14 14 0 0 14 7 82 0 14
2020 AS-02 32 21 11 0 0 37 0 83 0 19
2020 AS-03 38 38 0 0 0 23 0 100 0 13
2020 AS-04 18 36 36 9 0 0 0 55 9 11
2019 AS 48 16 13 2 1 16 2 80 4 85
2019 AS-01 57 14 0 0 0 21 7 100 0 14
2019 AS-02 59 9 14 0 0 18 0 83 0 22
2019 AS-03 31 19 38 6 0 6 0 53 7 16
2019 AS-04 40 27 7 7 0 20 0 83 8 15
2019 AS-05 50 10 0 0 10 20 10 86 14 10
2018 AS 36 31 22 0 2 8 0 73 3 86
2018 AS-01 46 31 0 0 0 23 0 100 0 13
2018 AS-02 37 30 27 0 3 3 0 69 3 30
2018 AS-03 15 23 46 0 0 15 0 45 0 13
2018 AS-04 42 42 17 0 0 0 0 83 0 12
2017 AS 28 35 16 1 1 16 3 77 3 75
2017 AS-01 16 40 29 0 0 16 0 66 0 13
2017 AS-02 28 40 8 0 4 16 4 85 5 25
2017 AS-04 36 35 14 0 0 7 7 83 0 14
2014 AS 31 29 21 3 3 12 0 69 7 93
2014 AS-01 51 33 8 0 0 8 0 91 0 24
2014 AS-02 20 32 25 3 6 14 0 60 10 35
2014 AS-04 30 20 40 0 0 10 0 56 0 10
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 31 27 17 9 13 0 3 60 23 77
2020 AS-01 36 29 14 0 21 0 0 64 21 14
2020 AS-02 35 30 15 10 10 0 0 65 20 20
2020 AS-03 38 15 23 15 8 0 0 54 23 13
2020 AS-04 9 64 0 9 18 0 0 73 27 11

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 43 26 17 8 6 0 0 69 14 77
2020 AS-01 57 7 29 0 7 0 0 64 7 14
2020 AS-02 35 40 0 20 5 0 0 75 25 20
2020 AS-03 54 15 23 0 8 0 0 69 8 13
2020 AS-04 27 18 27 9 18 0 0 45 27 11
2019 AS 31 24 24 7 13 0 0 56 20 86
2019 AS-01 36 21 29 7 7 0 0 57 14 14
2019 AS-02 32 27 23 9 9 0 0 59 18 22
2019 AS-03 19 31 19 13 19 0 0 50 31 16
2019 AS-04 27 7 40 7 20 0 0 33 27 15
2019 AS-05 45 36 9 0 9 0 0 82 9 11
2018 AS 29 24 22 13 12 0 0 53 25 85
2018 AS-01 31 38 23 8 0 0 0 69 8 13
2018 AS-02 37 23 13 13 13 0 0 60 27 30
2018 AS-03 33 17 25 8 17 0 0 50 25 12
2018 AS-04 17 8 50 17 8 0 0 25 25 12
2017 AS 19 23 24 15 14 1 4 45 30 74
2017 AS-01 34 26 14 9 9 0 9 66 19 12
2017 AS-02 20 4 40 16 16 0 4 25 33 25
2017 AS-04 14 35 7 22 15 0 7 53 39 14

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 29 29 19 16 6 0 1 58 22 77
2020 AS-01 50 29 21 0 0 0 0 79 0 14
2020 AS-02 45 30 20 5 0 0 0 75 5 20
2020 AS-03 15 38 15 23 8 0 0 54 31 13
2020 AS-04 9 18 27 27 9 0 9 30 40 11
2019 AS 33 29 21 12 6 0 0 62 17 86
2019 AS-01 50 29 14 7 0 0 0 79 7 14
2019 AS-02 41 32 18 5 5 0 0 73 9 22
2019 AS-03 25 38 13 19 6 0 0 63 25 16
2019 AS-04 20 33 27 20 0 0 0 53 20 15
2019 AS-05 36 27 18 9 9 0 0 64 18 11
2018 AS 22 30 27 13 8 0 0 52 21 86
2018 AS-01 38 38 15 8 0 0 0 77 8 13
2018 AS-02 33 27 23 13 3 0 0 60 17 30
2018 AS-03 8 46 23 0 23 0 0 54 23 13
2018 AS-04 17 25 33 17 8 0 0 42 25 12
2017 AS 27 27 30 9 4 0 3 56 14 74
2017 AS-01 40 24 13 8 0 0 16 75 9 13
2017 AS-02 25 25 34 8 8 0 0 50 16 24
2017 AS-04 22 28 29 14 7 0 0 50 22 14

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 27 30 21 14 5 0 3 59 20 77
2020 AS-01 50 29 7 0 7 0 7 85 8 14
2020 AS-02 50 25 20 5 0 0 0 75 5 20
2020 AS-03 8 46 23 15 8 0 0 54 23 13
2020 AS-04 9 27 27 9 18 0 9 40 30 11
2019 AS 35 40 11 11 4 0 0 75 14 85
2019 AS-01 36 50 14 0 0 0 0 86 0 14
2019 AS-02 55 32 5 5 5 0 0 86 9 22
2019 AS-03 31 38 19 6 6 0 0 69 13 16
2019 AS-04 21 57 0 14 7 0 0 79 21 14
2019 AS-05 36 27 18 18 0 0 0 64 18 11
2018 AS 26 38 24 9 2 0 1 64 12 85
2018 AS-01 46 38 0 8 0 0 8 92 8 13
2018 AS-02 30 37 27 7 0 0 0 67 7 30
2018 AS-03 17 33 33 0 17 0 0 50 17 12
2018 AS-04 25 33 33 8 0 0 0 58 8 12
2017 AS 28 38 22 3 3 1 5 71 6 75
2017 AS-01 24 32 21 0 0 0 24 73 0 13
2017 AS-02 28 40 20 0 8 0 4 71 8 25
2017 AS-04 36 28 22 14 0 0 0 64 14 14

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 34 29 14 13 8 0 1 64 21 76
2020 AS-01 54 38 0 0 8 0 0 92 8 13
2020 AS-02 55 30 15 0 0 0 0 85 0 20
2020 AS-03 23 38 8 15 15 0 0 62 31 13
2020 AS-04 18 9 27 9 27 0 9 30 40 11
2019 AS 31 28 25 8 8 0 0 59 16 85
2019 AS-01 43 43 7 7 0 0 0 86 7 14
2019 AS-02 48 24 14 10 5 0 0 71 14 21
2019 AS-03 25 25 31 0 19 0 0 50 19 16
2019 AS-04 13 20 60 7 0 0 0 33 7 15
2019 AS-05 27 36 18 9 9 0 0 64 18 11
2018 AS 21 23 26 19 12 0 0 44 30 86
2018 AS-01 46 23 8 23 0 0 0 69 23 13
2018 AS-02 33 23 17 13 13 0 0 57 27 30
2018 AS-03 0 31 38 8 23 0 0 31 31 13
2018 AS-04 8 17 50 17 8 0 0 25 25 12
2017 AS 25 29 25 15 5 0 1 55 20 75
2017 AS-01 32 32 21 8 0 0 8 69 9 13
2017 AS-02 32 28 20 12 8 0 0 60 20 25
2017 AS-04 22 22 28 14 14 0 0 43 29 14

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 49 24 14 8 5 0 0 72 13 76
2020 AS-01 57 21 14 0 7 0 0 79 7 14
2020 AS-02 65 25 5 5 0 0 0 90 5 20
2020 AS-03 46 23 15 8 8 0 0 69 15 13
2020 AS-04 50 10 10 20 10 0 0 60 30 10
2019 AS 53 29 10 2 3 0 1 84 6 86
2019 AS-01 64 29 7 0 0 0 0 93 0 14
2019 AS-02 64 27 5 0 0 0 5 95 0 22
2019 AS-03 56 19 13 6 6 0 0 75 13 16
2019 AS-04 47 40 7 7 0 0 0 87 7 15
2019 AS-05 45 36 9 0 9 0 0 82 9 11
2018 AS 49 27 10 4 6 0 5 80 10 84
2018 AS-01 77 8 0 0 8 0 8 92 8 13
2018 AS-02 53 33 3 0 3 0 7 93 4 30
2018 AS-03 42 25 8 0 17 0 8 73 18 12
2018 AS-04 58 0 33 8 0 0 0 58 8 12
2017 AS 40 27 8 5 5 0 14 79 12 75
2017 AS-01 32 24 0 0 0 0 45 100 0 13
2017 AS-02 57 16 4 4 8 0 12 82 13 25
2017 AS-04 43 21 22 0 14 0 0 64 14 14

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 26 29 19 18 8 0 0 55 26 77
2020 AS-01 43 29 14 0 14 0 0 71 14 14
2020 AS-02 35 40 5 15 5 0 0 75 20 20
2020 AS-03 15 23 31 31 0 0 0 38 31 13
2020 AS-04 18 18 36 9 18 0 0 36 27 11
2019 AS 35 29 23 7 5 0 1 65 12 86
2019 AS-01 29 43 14 14 0 0 0 71 14 14
2019 AS-02 36 23 27 5 5 0 5 62 10 22
2019 AS-03 38 25 25 6 6 0 0 63 13 16
2019 AS-04 60 13 20 7 0 0 0 73 7 15
2019 AS-05 18 55 18 0 9 0 0 73 9 11
2018 AS 33 27 25 4 12 0 0 60 15 85
2018 AS-01 54 23 15 0 8 0 0 77 8 13
2018 AS-02 28 31 28 7 7 0 0 59 14 29
2018 AS-03 38 8 38 0 15 0 0 46 15 13
2018 AS-04 33 25 33 8 0 0 0 58 8 12
2017 AS 42 20 15 12 10 0 1 63 22 74
2017 AS-01 55 16 13 8 0 0 8 77 9 13
2017 AS-02 42 12 13 21 13 0 0 54 34 24
2017 AS-04 43 14 29 0 14 0 0 57 14 14

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 34 22 22 12 6 0 4 58 19 77
2020 AS-01 36 14 29 7 7 0 7 54 15 14
2020 AS-02 50 25 10 5 10 0 0 75 15 20
2020 AS-03 23 31 23 23 0 0 0 54 23 13
2020 AS-04 18 27 18 18 9 0 9 50 30 11

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 51 29 14 1 1 0 3 82 3 76
2020 AS-01 57 21 14 0 0 0 7 85 0 14
2020 AS-02 53 26 21 0 0 0 0 79 0 19
2020 AS-03 62 31 8 0 0 0 0 92 0 13
2020 AS-04 36 36 27 0 0 0 0 73 0 11
2019 AS 40 30 8 10 2 2 7 77 14 86
2019 AS-01 29 29 7 14 0 7 14 73 18 14
2019 AS-02 50 14 9 14 0 5 9 74 16 22
2019 AS-03 31 44 6 13 0 0 6 80 13 16
2019 AS-04 27 53 13 7 0 0 0 80 7 15
2019 AS-05 45 27 9 0 9 0 9 80 10 11
2018 AS 29 42 16 6 3 1 2 73 10 86
2018 AS-01 46 31 8 8 0 0 8 83 8 13
2018 AS-02 33 37 13 7 7 0 3 72 14 30
2018 AS-03 15 54 31 0 0 0 0 69 0 13
2018 AS-04 25 42 25 8 0 0 0 67 8 12
2017 AS 32 38 17 8 1 0 3 73 10 74
2017 AS-01 55 16 21 0 0 0 8 77 0 13
2017 AS-02 29 37 21 8 0 0 4 70 9 24
2017 AS-04 28 36 14 22 0 0 0 64 22 14

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 32 22 5 0 0 3 72 5 76
2020 AS-01 43 29 21 0 0 0 7 77 0 14
2020 AS-02 53 42 5 0 0 0 0 95 0 19
2020 AS-03 46 23 15 15 0 0 0 69 15 13
2020 AS-04 18 27 36 9 0 0 9 50 10 11
2019 AS 37 33 20 3 2 0 5 73 6 86
2019 AS-01 29 50 7 0 0 0 14 92 0 14
2019 AS-02 64 23 9 0 5 0 0 86 5 22
2019 AS-03 25 38 31 6 0 0 0 63 6 16
2019 AS-04 13 53 27 0 0 0 7 71 0 15
2019 AS-05 36 18 18 18 0 0 9 60 20 11
2018 AS 29 38 21 7 2 0 2 69 10 86
2018 AS-01 46 15 23 8 0 0 8 67 8 13
2018 AS-02 33 40 17 7 3 0 0 73 10 30
2018 AS-03 23 31 31 8 0 0 8 58 8 13
2018 AS-04 17 58 25 0 0 0 0 75 0 12
2017 AS 42 29 18 7 3 0 1 72 10 74
2017 AS-01 63 8 13 8 0 0 8 77 9 13
2017 AS-02 38 42 13 8 0 0 0 79 8 24
2017 AS-04 35 14 29 14 7 0 0 49 22 14

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 36 29 28 1 4 0 3 66 5 76
2020 AS-01 50 14 21 0 7 0 7 69 8 14
2020 AS-02 37 42 21 0 0 0 0 79 0 19
2020 AS-03 38 31 31 0 0 0 0 69 0 13
2020 AS-04 27 27 27 0 9 0 9 60 10 11
2019 AS 35 36 19 8 0 1 1 73 8 86
2019 AS-01 29 36 21 7 0 0 7 69 8 14
2019 AS-02 45 32 9 9 0 5 0 81 10 22
2019 AS-03 13 50 31 6 0 0 0 63 6 16
2019 AS-04 33 47 20 0 0 0 0 80 0 15
2019 AS-05 55 18 18 9 0 0 0 73 9 11
2018 AS 30 31 26 3 7 1 1 63 11 86
2018 AS-01 31 23 15 15 8 0 8 58 25 13
2018 AS-02 37 30 23 0 10 0 0 67 10 30
2018 AS-03 23 38 31 8 0 0 0 62 8 13
2018 AS-04 42 42 17 0 0 0 0 83 0 12
2017 AS 42 32 18 4 3 0 1 74 7 74
2017 AS-01 63 8 21 0 0 0 8 77 0 13
2017 AS-02 42 38 12 8 0 0 0 79 8 24
2017 AS-04 35 36 14 7 7 0 0 71 14 14

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 23 13 5 3 0 3 79 8 77
2020 AS-01 64 14 7 0 7 0 7 85 8 14
2020 AS-02 70 10 15 5 0 0 0 80 5 20
2020 AS-03 46 38 8 8 0 0 0 85 8 13
2020 AS-04 18 36 18 18 0 0 9 60 20 11
2019 AS 55 21 14 9 1 0 0 76 10 86
2019 AS-01 57 21 14 7 0 0 0 79 7 14
2019 AS-02 59 27 0 14 0 0 0 86 14 22
2019 AS-03 44 19 19 13 6 0 0 63 19 16
2019 AS-04 60 13 20 7 0 0 0 73 7 15
2019 AS-05 55 27 18 0 0 0 0 82 0 11

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 34 25 23 12 4 0 3 60 16 77
2020 AS-01 36 29 14 0 7 0 14 75 8 14
2020 AS-02 35 30 25 10 0 0 0 65 10 20
2020 AS-03 38 23 15 23 0 0 0 62 23 13
2020 AS-04 36 0 45 9 9 0 0 36 18 11

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 39 31 12 13 3 0 3 72 16 77
2020 AS-01 29 21 29 14 0 0 7 54 15 14
2020 AS-02 50 40 5 5 0 0 0 90 5 20
2020 AS-03 38 31 15 15 0 0 0 69 15 13
2020 AS-04 45 18 0 18 9 0 9 70 30 11
2019 AS 35 36 22 3 1 1 1 73 5 86
2019 AS-01 14 64 21 0 0 0 0 79 0 14
2019 AS-02 55 18 14 5 5 5 0 76 10 22
2019 AS-03 25 56 13 6 0 0 0 81 6 16
2019 AS-04 33 40 20 0 0 0 7 79 0 15
2019 AS-05 45 18 27 9 0 0 0 64 9 11
2018 AS 24 42 17 10 2 1 2 69 13 86
2018 AS-01 46 23 8 15 0 0 8 75 17 13
2018 AS-02 30 33 27 7 3 0 0 63 10 30
2018 AS-03 8 46 15 23 0 0 8 58 25 13
2018 AS-04 25 58 17 0 0 0 0 83 0 12
2017 AS 40 32 17 5 3 0 3 74 8 73
2017 AS-01 60 9 23 0 0 0 9 75 0 12
2017 AS-02 34 42 13 8 4 0 0 75 12 24
2017 AS-04 43 29 14 7 7 0 0 71 14 14

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 51 28 16 4 1 0 0 79 5 75
2020 AS-01 50 29 7 7 7 0 0 79 14 14
2020 AS-02 67 17 11 6 0 0 0 83 6 18
2020 AS-03 31 46 15 8 0 0 0 77 8 13
2020 AS-04 55 27 18 0 0 0 0 82 0 11
2019 AS 71 19 3 2 1 0 3 93 4 86
2019 AS-01 79 14 0 0 0 0 7 100 0 14
2019 AS-02 68 14 0 9 5 0 5 86 14 22
2019 AS-03 56 31 13 0 0 0 0 88 0 16
2019 AS-04 73 20 0 0 0 0 7 100 0 15
2019 AS-05 82 18 0 0 0 0 0 100 0 11
2018 AS 55 21 14 2 4 0 4 79 6 85
2018 AS-01 67 8 8 8 0 0 8 82 9 12
2018 AS-02 50 23 13 3 7 0 3 76 10 30
2018 AS-03 54 15 23 0 8 0 0 69 8 13
2018 AS-04 75 8 17 0 0 0 0 83 0 12
2017 AS 68 16 11 1 3 0 1 85 4 75
2017 AS-01 76 0 8 8 0 0 8 83 9 13
2017 AS-02 72 12 8 0 8 0 0 84 8 25
2017 AS-04 57 29 15 0 0 0 0 85 0 14

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 32 40 19 8 0 0 0 73 8 77
2020 AS-01 36 50 7 7 0 0 0 86 7 14
2020 AS-02 35 35 25 5 0 0 0 70 5 20
2020 AS-03 23 38 23 15 0 0 0 62 15 13
2020 AS-04 36 27 27 9 0 0 0 64 9 11

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 71 21 4 3 0 0 1 93 3 77
2020 AS-01 64 29 0 7 0 0 0 93 7 14
2020 AS-02 65 25 5 0 0 0 5 95 0 20
2020 AS-03 77 8 15 0 0 0 0 85 0 13
2020 AS-04 82 9 0 9 0 0 0 91 9 11
2019 AS 80 9 3 0 0 1 6 96 0 86
2019 AS-01 64 21 0 0 0 0 14 100 0 14
2019 AS-02 77 14 5 0 0 0 5 95 0 22
2019 AS-03 81 13 6 0 0 0 0 94 0 16
2019 AS-04 87 0 7 0 0 0 7 93 0 15
2019 AS-05 91 0 0 0 0 0 9 100 0 11
2018 AS 69 17 3 1 2 1 6 93 4 86
2018 AS-01 69 23 0 0 0 0 8 100 0 13
2018 AS-02 67 17 7 0 3 0 7 89 4 30
2018 AS-03 54 31 0 0 8 0 8 92 8 13
2018 AS-04 92 0 8 0 0 0 0 92 0 12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 88 1 1 1 4 0 4 93 5 76
2020 AS-01 69 0 0 8 15 0 8 75 25 13
2020 AS-02 80 5 0 0 5 0 10 94 6 20
2020 AS-03 100 0 0 0 0 0 0 100 0 13
2020 AS-04 100 0 0 0 0 0 0 100 0 11
2019 AS 83 6 4 1 1 1 4 94 3 84
2019 AS-01 64 7 7 0 7 0 14 83 8 14
2019 AS-02 82 5 5 0 0 5 5 95 0 22
2019 AS-03 88 6 6 0 0 0 0 94 0 16
2019 AS-04 93 7 0 0 0 0 0 100 0 15
2019 AS-05 82 9 0 9 0 0 0 91 9 11
2018 AS 69 15 7 2 3 0 3 87 6 86
2018 AS-01 85 8 0 0 0 0 8 100 0 13
2018 AS-02 63 13 13 3 3 0 3 79 7 30
2018 AS-03 46 31 0 8 8 0 8 83 17 13
2018 AS-04 75 17 8 0 0 0 0 92 0 12
2017 AS 78 9 4 3 3 1 3 90 6 75
2017 AS-01 71 13 0 0 0 0 16 100 0 13
2017 AS-02 80 8 0 0 8 4 0 92 8 25
2017 AS-04 71 14 14 0 0 0 0 86 0 14

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 73 12 8 0 4 0 3 88 4 75
2020 AS-01 57 21 7 0 14 0 0 79 14 14
2020 AS-02 61 17 6 0 6 0 11 88 6 18
2020 AS-03 77 15 8 0 0 0 0 92 0 13
2020 AS-04 64 9 27 0 0 0 0 73 0 11
2019 AS 61 19 7 7 2 0 4 83 10 84
2019 AS-01 21 29 14 14 7 0 14 58 25 14
2019 AS-02 71 10 10 10 0 0 0 81 10 21
2019 AS-03 63 25 6 0 6 0 0 88 6 16
2019 AS-04 73 20 7 0 0 0 0 93 0 15
2019 AS-05 55 27 0 18 0 0 0 82 18 11
2018 AS 50 27 14 7 1 0 0 77 8 84
2018 AS-01 50 33 0 17 0 0 0 83 17 12
2018 AS-02 53 23 13 10 0 0 0 77 10 30
2018 AS-03 31 31 38 0 0 0 0 62 0 13
2018 AS-04 64 27 9 0 0 0 0 91 0 11
2017 AS 48 24 16 7 3 0 3 74 10 75
2017 AS-01 47 21 16 8 0 0 8 74 9 13
2017 AS-02 52 16 16 4 8 0 4 71 13 25
2017 AS-04 43 28 22 7 0 0 0 71 7 14

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 69 16 9 1 1 1 3 88 3 77
2020 AS-01 64 14 7 0 7 7 0 85 8 14
2020 AS-02 65 10 10 5 0 0 10 83 6 20
2020 AS-03 77 23 0 0 0 0 0 100 0 13
2020 AS-04 64 27 9 0 0 0 0 91 0 11
2019 AS 74 13 6 2 1 0 4 90 4 85
2019 AS-01 57 14 7 7 0 0 14 83 8 14
2019 AS-02 77 9 9 5 0 0 0 86 5 22
2019 AS-03 75 13 6 0 6 0 0 88 6 16
2019 AS-04 93 7 0 0 0 0 0 100 0 15
2019 AS-05 64 27 9 0 0 0 0 91 0 11
2018 AS 67 13 9 5 6 0 0 80 11 85
2018 AS-01 77 23 0 0 0 0 0 100 0 13
2018 AS-02 60 7 17 10 7 0 0 67 17 30
2018 AS-03 62 0 23 0 15 0 0 62 15 13
2018 AS-04 82 18 0 0 0 0 0 100 0 11
2017 AS 69 15 5 7 1 0 3 86 8 74
2017 AS-01 71 21 0 0 0 0 8 100 0 13
2017 AS-02 58 21 8 4 4 0 4 82 9 24
2017 AS-04 78 7 14 0 0 0 0 86 0 14

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 61 12 1 0 0 0 26 98 0 77
2020 AS-01 57 14 0 0 0 0 29 100 0 14
2020 AS-02 60 0 0 0 0 0 40 100 0 20
2020 AS-03 62 15 0 0 0 0 23 100 0 13
2020 AS-04 64 9 0 0 0 0 27 100 0 11
2019 AS 58 5 2 2 2 0 31 90 7 85
2019 AS-01 36 7 0 0 0 0 57 100 0 14
2019 AS-02 55 5 0 5 5 0 32 87 13 22
2019 AS-03 75 0 6 0 0 0 19 92 0 16
2019 AS-04 73 7 0 0 0 0 20 100 0 15
2019 AS-05 55 9 9 9 9 0 9 70 20 11
2018 AS 54 11 8 1 0 0 25 87 2 83
2018 AS-01 77 15 0 0 0 0 8 100 0 13
2018 AS-02 57 7 7 0 0 0 30 90 0 30
2018 AS-03 46 8 8 0 0 0 38 88 0 13
2018 AS-04 50 10 20 0 0 0 20 75 0 10
2017 AS 54 13 6 1 0 1 25 90 2 75
2017 AS-01 55 13 0 0 0 0 32 100 0 13
2017 AS-02 64 8 4 4 0 4 16 90 5 25
2017 AS-04 50 14 7 0 0 0 28 90 0 14

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 81 8 5 0 0 0 6 94 0 77
2020 AS-01 71 0 14 0 0 0 14 83 0 14
2020 AS-02 80 5 0 0 0 0 15 100 0 20
2020 AS-03 92 8 0 0 0 0 0 100 0 13
2020 AS-04 91 9 0 0 0 0 0 100 0 11
2019 AS 75 11 6 1 0 1 6 92 1 85
2019 AS-01 57 7 7 0 0 7 21 90 0 14
2019 AS-02 77 9 5 5 0 0 5 90 5 22
2019 AS-03 81 6 13 0 0 0 0 88 0 16
2019 AS-04 87 13 0 0 0 0 0 100 0 15
2019 AS-05 82 9 9 0 0 0 0 91 0 11
2018 AS 74 18 2 1 0 0 5 96 1 84
2018 AS-01 69 23 0 0 0 0 8 100 0 13
2018 AS-02 80 10 0 3 0 0 7 96 4 30
2018 AS-03 69 8 15 0 0 0 8 83 0 13
2018 AS-04 91 9 0 0 0 0 0 100 0 11
2017 AS 75 12 1 1 0 0 11 97 2 75
2017 AS-01 63 5 0 0 0 0 32 100 0 13
2017 AS-02 76 16 0 0 0 0 8 100 0 25
2017 AS-04 78 7 7 0 0 0 7 92 0 14

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 75 12 6 1 3 0 3 89 4 77
2020 AS-01 57 7 14 0 14 0 7 69 15 14
2020 AS-02 55 30 5 5 0 0 5 89 5 20
2020 AS-03 92 0 8 0 0 0 0 92 0 13
2020 AS-04 91 9 0 0 0 0 0 100 0 11
2019 AS 74 11 7 2 2 0 4 88 5 85
2019 AS-01 29 21 14 14 0 0 21 64 18 14
2019 AS-02 82 14 5 0 0 0 0 95 0 22
2019 AS-03 81 0 13 0 6 0 0 81 6 16
2019 AS-04 93 7 0 0 0 0 0 100 0 15
2019 AS-05 82 9 0 0 9 0 0 91 9 11
2018 AS 74 12 5 1 5 0 4 89 6 85
2018 AS-01 54 15 8 0 15 0 8 75 17 13
2018 AS-02 70 17 3 3 7 0 0 87 10 30
2018 AS-03 69 8 15 0 0 0 8 83 0 13
2018 AS-04 91 9 0 0 0 0 0 100 0 11
2017 AS 76 11 4 4 0 1 4 91 4 75
2017 AS-01 68 8 8 0 0 0 16 91 0 13
2017 AS-02 68 12 4 8 0 4 4 87 9 25
2017 AS-04 79 6 7 7 0 0 0 86 7 14

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 44 22 22 6 4 0 1 67 11 77
2020 AS-01 29 29 14 21 7 0 0 57 29 14
2020 AS-02 45 25 20 5 5 0 0 70 10 20
2020 AS-03 46 23 23 8 0 0 0 69 8 13
2020 AS-04 36 27 27 0 0 0 9 70 0 11
2019 AS 45 38 6 6 1 0 4 86 7 84
2019 AS-01 14 50 7 21 7 0 0 64 29 14
2019 AS-02 45 45 0 5 0 0 5 95 5 22
2019 AS-03 56 19 19 6 0 0 0 75 6 16
2019 AS-04 47 47 0 0 0 0 7 100 0 15
2019 AS-05 60 40 0 0 0 0 0 100 0 10
2018 AS 46 31 13 6 2 0 1 78 8 84
2018 AS-01 54 15 23 8 0 0 0 69 8 13
2018 AS-02 45 31 10 10 3 0 0 76 14 29
2018 AS-03 38 38 15 0 0 0 8 83 0 13
2018 AS-04 55 27 9 9 0 0 0 82 9 11
2017 AS 45 36 9 4 4 0 1 83 8 75
2017 AS-01 40 47 5 0 0 0 8 94 0 13
2017 AS-02 40 28 16 8 8 0 0 68 16 25
2017 AS-04 57 29 7 7 0 0 0 86 7 14

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 40 40 17 3 0 0 0 81 3 77
2020 AS-01 50 43 7 0 0 0 0 93 0 14
2020 AS-02 40 35 25 0 0 0 0 75 0 20
2020 AS-03 31 54 8 8 0 0 0 85 8 13
2020 AS-04 27 45 18 9 0 0 0 73 9 11

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 18 42 29 12 0 0 0 60 12 77
2020 AS-01 29 64 0 7 0 0 0 93 7 14
2020 AS-02 20 65 15 0 0 0 0 85 0 20
2020 AS-03 0 46 38 15 0 0 0 46 15 13
2020 AS-04 18 9 55 18 0 0 0 27 18 11
2019 AS 32 31 27 8 0 1 0 64 8 84
2019 AS-01 0 64 29 7 0 0 0 64 7 14
2019 AS-02 41 41 14 5 0 0 0 82 5 22
2019 AS-03 38 13 38 6 0 6 0 53 7 16
2019 AS-04 47 20 27 7 0 0 0 67 7 15
2019 AS-05 45 27 18 9 0 0 0 73 9 11
2018 AS 20 37 33 7 3 0 0 57 10 86
2018 AS-01 31 31 31 8 0 0 0 62 8 13
2018 AS-02 23 40 30 3 3 0 0 63 7 30
2018 AS-03 23 31 31 8 8 0 0 54 15 13
2018 AS-04 25 42 25 8 0 0 0 67 8 12
2017 AS 18 32 35 11 3 0 1 51 14 75
2017 AS-01 40 16 29 8 0 0 8 60 9 13
2017 AS-02 12 32 43 12 0 0 0 44 12 25
2017 AS-04 7 43 29 22 0 0 0 50 22 14

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 4 25 43 19 6 0 3 27 29 77
2020 AS-01 7 7 29 29 14 0 14 50 17 14
2020 AS-02 0 10 45 30 15 0 0 45 10 20
2020 AS-03 0 38 46 15 0 0 0 15 38 13
2020 AS-04 9 36 36 18 0 0 0 18 45 11
2019 AS 5 20 41 24 10 0 0 34 25 83
2019 AS-01 0 29 50 14 7 0 0 21 29 14
2019 AS-02 5 14 33 38 10 0 0 48 19 21
2019 AS-03 0 27 47 20 7 0 0 27 27 15
2019 AS-04 7 13 27 33 20 0 0 53 20 15
2019 AS-05 9 9 55 18 9 0 0 27 18 11
2018 AS 7 16 45 20 11 0 1 31 24 85
2018 AS-01 8 0 31 46 8 0 8 58 8 13
2018 AS-02 10 13 50 17 10 0 0 27 23 30
2018 AS-03 0 17 58 8 17 0 0 25 17 12
2018 AS-04 0 25 42 17 17 0 0 33 25 12
2017 AS 5 16 45 24 8 0 1 33 22 75
2017 AS-01 8 0 29 40 16 0 8 60 9 13
2017 AS-02 4 20 48 20 8 0 0 28 24 25
2017 AS-04 0 22 51 21 7 0 0 28 22 14

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 48 32 12 3 1 3 1 84 4 77
2020 AS-01 57 21 7 7 0 0 7 85 8 14
2020 AS-02 50 30 15 0 5 0 0 80 5 20
2020 AS-03 54 31 8 0 0 8 0 92 0 13
2020 AS-04 36 45 9 0 0 9 0 90 0 11
2019 AS 41 34 13 6 0 6 0 80 6 85
2019 AS-01 21 50 14 7 0 7 0 77 8 14
2019 AS-02 41 27 14 5 0 14 0 79 5 22
2019 AS-03 38 31 19 13 0 0 0 69 13 16
2019 AS-04 53 33 13 0 0 0 0 87 0 15
2019 AS-05 45 45 9 0 0 0 0 91 0 11
2018 AS 39 41 8 5 2 5 0 84 7 85
2018 AS-01 46 23 8 8 0 15 0 82 9 13
2018 AS-02 38 45 7 7 3 0 0 83 10 29
2018 AS-03 15 46 23 8 0 8 0 67 8 13
2018 AS-04 50 42 0 0 0 8 0 100 0 12
2017 AS 40 33 19 3 3 1 1 75 6 75
2017 AS-01 32 21 40 0 0 0 8 57 0 13
2017 AS-02 44 40 8 4 4 0 0 84 8 25
2017 AS-04 36 42 22 0 0 0 0 78 0 14

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 51 25 14 6 0 3 1 78 7 77
2020 AS-01 64 7 14 7 0 0 7 77 8 14
2020 AS-02 60 15 20 0 0 5 0 79 0 20
2020 AS-03 46 31 0 15 0 8 0 83 17 13
2020 AS-04 36 36 27 0 0 0 0 73 0 11

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 25 6 8 5 3 0 80 13 77
2020 AS-01 64 0 0 7 21 7 0 69 31 14
2020 AS-02 55 30 10 0 0 5 0 89 0 20
2020 AS-03 62 15 15 8 0 0 0 77 8 13
2020 AS-04 27 36 9 27 0 0 0 64 27 11

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 64 24 5 1 1 3 1 92 3 76
2020 AS-01 71 0 7 0 7 7 7 83 8 14
2020 AS-02 60 25 10 5 0 0 0 85 5 20
2020 AS-03 75 17 0 0 0 8 0 100 0 12
2020 AS-04 45 45 9 0 0 0 0 91 0 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 51 30 9 8 1 0 1 82 9 77
2020 AS-01 57 14 14 7 7 0 0 71 14 14
2020 AS-02 50 25 15 5 0 0 5 79 5 20
2020 AS-03 54 23 8 15 0 0 0 77 15 13
2020 AS-04 45 45 0 9 0 0 0 91 9 11
2019 AS 43 31 12 10 1 4 0 77 11 84
2019 AS-01 31 46 15 0 0 8 0 83 0 13
2019 AS-02 45 23 9 14 0 9 0 75 15 22
2019 AS-03 31 44 6 19 0 0 0 75 19 16
2019 AS-04 47 33 20 0 0 0 0 80 0 15
2019 AS-05 55 18 9 9 9 0 0 73 18 11
2018 AS 34 37 16 5 5 3 0 73 10 86
2018 AS-01 38 15 23 8 0 15 0 64 9 13
2018 AS-02 27 47 20 3 3 0 0 73 7 30
2018 AS-03 15 31 23 15 8 8 0 50 25 13
2018 AS-04 50 50 0 0 0 0 0 100 0 12
2017 AS 24 49 11 8 5 1 1 75 14 75
2017 AS-01 24 53 16 0 0 0 8 83 0 13
2017 AS-02 16 44 16 16 8 0 0 60 24 25
2017 AS-04 22 64 14 0 0 0 0 86 0 14

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 56 34 6 3 1 0 0 90 4 77
2020 AS-01 71 14 7 0 7 0 0 86 7 14
2020 AS-02 55 40 0 5 0 0 0 95 5 20
2020 AS-03 54 46 0 0 0 0 0 100 0 13
2020 AS-04 36 45 18 0 0 0 0 82 0 11

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 49 32 10 6 1 0 0 82 8 77
2020 AS-01 71 7 7 7 7 0 0 79 14 14
2020 AS-02 50 35 10 5 0 0 0 85 5 20
2020 AS-03 46 46 8 0 0 0 0 92 0 13
2020 AS-04 36 36 18 9 0 0 0 73 9 11

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 36 42 10 4 3 4 1 82 7 77
2020 AS-01 50 36 0 7 7 0 0 86 14 14
2020 AS-02 45 30 10 0 5 10 0 83 6 20
2020 AS-03 31 62 8 0 0 0 0 92 0 13
2020 AS-04 27 36 18 9 0 0 9 70 10 11

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 61 25 9 1 1 1 1 88 3 77
2020 AS-01 86 0 0 7 7 0 0 86 14 14
2020 AS-02 65 20 10 0 0 5 0 89 0 20
2020 AS-03 62 38 0 0 0 0 0 100 0 13
2020 AS-04 36 36 18 0 0 0 9 80 0 11

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 77 19 3 0 0 0 1 97 0 77
2020 AS-01 93 7 0 0 0 0 0 100 0 14
2020 AS-02 70 20 5 0 0 0 5 95 0 20
2020 AS-03 69 31 0 0 0 0 0 100 0 13
2020 AS-04 64 27 9 0 0 0 0 91 0 11

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 60 28 7 4 1 0 0 88 5 75
2020 AS-01 62 15 15 0 8 0 0 77 8 13
2020 AS-02 65 20 5 10 0 0 0 85 10 20
2020 AS-03 62 38 0 0 0 0 0 100 0 13
2020 AS-04 55 45 0 0 0 0 0 100 0 11

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 64 21 4 7 4 0 0 86 11 76
2020 AS-01 71 7 0 14 7 0 0 79 21 14
2020 AS-02 65 25 0 5 5 0 0 90 10 20
2020 AS-03 62 31 8 0 0 0 0 92 0 13
2020 AS-04 45 27 18 9 0 0 0 73 9 11

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 76 16 3 3 0 0 3 95 3 76
2020 AS-01 86 7 0 7 0 0 0 93 7 14
2020 AS-02 80 15 0 0 0 0 5 100 0 20
2020 AS-03 69 23 8 0 0 0 0 92 0 13
2020 AS-04 64 27 9 0 0 0 0 91 0 11

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 33 50 0 17 0 0 0 83 17 12
2019 AS 36 64 0 0 0 0 0 100 0 11

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 100 0 12

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 17 33 17 25 0 0 8 55 27 12
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 8 92 77
2020 AS-01 7 93 14
2020 AS-02 5 95 20
2020 AS-03 31 69 13
2020 AS-04 0 100 11

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 13 87 77
2020 AS-01 0 100 14
2020 AS-02 20 80 20
2020 AS-03 15 85 13
2020 AS-04 18 82 11
2019 AS 16 84 86
2019 AS-01 7 93 14
2019 AS-02 9 91 22
2019 AS-03 19 81 16
2019 AS-04 13 87 15
2019 AS-05 36 64 11
2017 AS 12 88 75
2017 AS-01 0 100 13
2014 AS 20 80 93
2014 AS-01 25 75 24
2014 AS-02 29 71 35

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 40 60 10

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 100 0 10
2019 AS 93 7 14
2014 AS 68 32 19
2014 AS-02 50 50 10

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 90 10 0 0 0 0 0 100 0 10
2019 AS 69 31 0 0 0 0 0 100 0 13
2014 AS 54 23 8 8 8 0 0 77 15 13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 70 12 9 1 3 3 3 86 4 77
2020 AS-01 71 7 0 7 7 0 7 85 15 14
2020 AS-02 75 10 10 0 0 5 0 89 0 20
2020 AS-03 54 31 15 0 0 0 0 85 0 13
2020 AS-04 55 9 27 0 0 0 9 70 0 11
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 25 53 22 0 68 32 77
2020 AS-01 29 50 21 0 64 36 14
2020 AS-02 20 60 20 0 75 25 20
2020 AS-03 15 54 31 0 78 22 13
2020 AS-04 18 45 36 0 71 29 11

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 53 47 19

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 37 26 11 16 5 0 5 67 22 19

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 11 21 5 42 21 0 0 32 63 19

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 32 25 13 10 8 0 12 65 21 77
2020 AS-01 7 43 7 7 7 0 29 70 20 14
2020 AS-02 40 5 25 10 5 0 15 53 18 20
2020 AS-03 23 38 15 15 8 0 0 62 23 13
2020 AS-04 45 9 0 18 18 0 9 60 40 11
2019 AS 36 18 14 8 15 4 5 59 26 85
2019 AS-01 43 7 14 7 21 7 0 54 31 14
2019 AS-02 32 14 18 9 14 9 5 53 26 22
2019 AS-03 38 13 13 6 19 0 13 57 29 16
2019 AS-04 33 13 20 20 13 0 0 47 33 15
2019 AS-05 50 50 0 0 0 0 0 100 0 10
2018 AS 42 12 19 13 12 1 2 55 25 86
2018 AS-01 46 15 8 23 8 0 0 62 31 13
2018 AS-02 47 7 20 13 13 0 0 53 27 30
2018 AS-03 46 8 23 15 8 0 0 54 23 13
2018 AS-04 33 17 17 17 8 8 0 55 27 12
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