2020 Public Service Employee Survey Results for Department of Finance Canada by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 51 2 9 1 0 0 87 11 494
2020 Part-time 58 31 0 0 12 0 0 88 12 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 75 15 4 2 1 1 1 92 4 495
2020 Part-time 88 0 0 12 0 0 0 88 12 10
2017 Full-time 74 18 4 2 1 1 0 94 2 528
2017 Part-time 70 16 0 0 7 7 0 92 8 12
2014 Full-time 70 19 4 3 1 2 1 91 5 568
2014 Part-time 73 22 0 5 0 0 0 95 5 18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 42 11 13 3 0 0 72 17 494
2020 Part-time 41 28 31 0 0 0 0 69 0 10
2017 Full-time 47 38 5 8 2 0 0 85 10 529
2017 Part-time 48 45 7 0 0 0 0 93 0 12
2014 Full-time 42 35 9 10 4 0 0 77 14 567
2014 Part-time 42 39 5 10 5 0 0 80 15 18

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 42 13 12 2 0 2 73 14 492
2020 Part-time 36 45 12 7 0 0 0 81 7 10
2017 Full-time 35 41 12 10 3 0 0 76 12 527
2017 Part-time 55 30 7 7 0 0 0 86 7 12
2014 Full-time 26 39 17 13 3 0 1 66 16 567
2014 Part-time 25 38 22 10 0 0 5 67 10 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 40 8 6 2 0 1 84 8 491
2020 Part-time 46 35 19 0 0 0 0 81 0 10
2017 Full-time 55 32 6 5 2 0 0 88 6 525
2017 Part-time 62 30 7 0 0 0 0 93 0 12
2014 Full-time 53 32 10 5 1 0 0 84 6 569
2014 Part-time 63 32 5 0 0 0 0 95 0 18

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 34 13 12 5 0 0 70 17 496
2020 Part-time 51 42 7 0 0 0 0 93 0 10
2017 Full-time 39 35 10 9 6 0 0 75 15 524
2017 Part-time 84 16 0 0 0 0 0 100 0 12
2014 Full-time 36 34 13 10 6 0 1 71 17 569
2014 Part-time 56 32 5 0 0 0 7 94 0 18

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 41 41 9 8 2 0 0 82 10 495
2020 Part-time 51 31 19 0 0 0 0 81 0 10
2017 Full-time 40 46 6 5 3 0 0 86 8 528
2017 Part-time 37 55 8 0 0 0 0 92 0 12
2014 Full-time 38 44 8 8 2 0 0 82 10 569
2014 Part-time 33 52 10 5 0 0 0 85 5 18

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 40 11 9 3 0 0 77 12 494
2020 Part-time 51 38 12 0 0 0 0 88 0 10
2017 Full-time 32 39 12 11 4 0 0 72 15 527
2017 Part-time 43 19 23 15 0 0 0 62 15 12
2014 Full-time 28 39 16 12 5 0 0 68 17 569
2014 Part-time 37 47 10 5 0 0 0 84 5 18

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 34 45 9 9 2 0 0 79 12 528
2017 Part-time 48 45 0 7 0 0 0 93 7 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 38 6 4 1 0 0 89 6 493
2020 Part-time 51 38 12 0 0 0 0 88 0 10
2017 Full-time 47 39 7 5 2 0 0 86 7 528
2017 Part-time 55 45 0 0 0 0 0 100 0 12
2014 Full-time 49 39 8 3 1 0 0 88 4 569
2014 Part-time 33 47 15 0 0 0 5 84 0 18

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 40 10 8 3 0 0 79 11 491
2020 Part-time 51 31 19 0 0 0 0 81 0 10
2017 Full-time 36 40 10 8 6 0 0 76 14 525
2017 Part-time 28 55 8 0 8 0 0 84 8 12

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 37 8 4 1 0 0 88 4 489
2020 Part-time 39 31 31 0 0 0 0 69 0 10
2017 Full-time 53 36 6 4 1 0 0 89 5 526
2017 Part-time 37 55 0 0 0 0 8 100 0 12
2014 Full-time 59 29 8 2 0 0 0 89 3 567
2014 Part-time 55 30 15 0 0 0 0 85 0 18

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 40 13 8 1 0 0 78 9 489
2020 Part-time 28 53 19 0 0 0 0 81 0 10
2017 Full-time 40 39 10 8 3 0 0 79 11 527
2017 Part-time 36 55 8 0 0 0 0 92 0 12
2014 Full-time 33 45 9 10 2 1 0 79 12 569
2014 Part-time 21 52 15 12 0 0 0 74 12 18

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 38 12 8 3 0 0 77 11 495
2020 Part-time 58 23 19 0 0 0 0 81 0 10
2017 Full-time 38 37 12 9 4 0 0 76 13 528
2017 Part-time 45 40 8 7 0 0 0 84 7 12
2014 Full-time 35 39 13 9 3 0 1 75 12 569
2014 Part-time 26 38 32 5 0 0 0 64 5 18

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 38 42 9 8 2 0 1 81 10 528
2017 Part-time 45 41 7 8 0 0 0 85 8 12
2014 Full-time 39 39 11 7 2 1 1 79 9 568
2014 Part-time 31 44 20 5 0 0 0 75 5 18

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 37 10 5 1 0 0 83 7 496
2020 Part-time 46 54 0 0 0 0 0 100 0 10
2017 Full-time 46 40 7 4 2 0 0 86 7 527
2017 Part-time 37 55 0 0 0 0 8 100 0 12
2014 Full-time 45 39 9 4 2 0 0 84 7 567
2014 Part-time 44 46 10 0 0 0 0 90 0 18

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 23 31 23 17 6 0 0 53 23 495
2020 Part-time 29 49 21 0 0 0 0 79 0 10
2017 Full-time 24 40 21 9 6 0 0 65 15 528
2017 Part-time 55 45 0 0 0 0 0 100 0 12
2014 Full-time 27 37 21 8 7 0 0 64 15 569
2014 Part-time 52 33 5 10 0 0 0 85 10 18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 7 23 41 21 7 1 0 28 30 497
2020 Part-time 0 12 45 25 18 0 0 43 12 10
2017 Full-time 6 23 42 19 9 0 1 29 29 527
2017 Part-time 0 7 52 11 11 8 11 26 9 12
2014 Full-time 5 20 46 21 8 1 1 29 24 568
2014 Part-time 5 10 37 32 17 0 0 48 15 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 2 8 23 41 23 2 1 65 11 497
2020 Part-time 0 0 23 41 28 7 0 75 0 10
2017 Full-time 5 10 21 34 26 1 2 63 15 525
2017 Part-time 0 0 16 14 62 0 8 83 0 12
2014 Full-time 2 11 22 40 22 1 2 64 14 566
2014 Part-time 5 5 12 45 22 12 0 75 12 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 7 14 34 30 13 1 1 44 22 496
2020 Part-time 0 33 38 29 0 0 0 29 33 10
2017 Full-time 8 17 36 23 14 1 1 37 26 524
2017 Part-time 0 7 39 7 47 0 0 54 7 12
2014 Full-time 11 23 33 21 8 2 2 31 35 568
2014 Part-time 10 10 57 10 6 7 0 18 22 18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 7 21 39 21 10 0 1 32 29 492
2020 Part-time 0 0 72 0 28 0 0 28 0 10
2017 Full-time 8 18 36 27 11 0 1 38 26 526
2017 Part-time 7 0 38 34 21 0 0 55 7 12
2014 Full-time 5 21 40 22 10 1 2 33 27 569
2014 Part-time 0 10 40 22 22 7 0 46 11 18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 9 18 30 28 12 2 2 41 28 495
2020 Part-time 0 0 64 18 18 0 0 36 0 10
2017 Full-time 9 21 29 23 14 1 2 39 31 526
2017 Part-time 0 7 30 33 29 0 0 62 7 12
2014 Full-time 9 19 33 23 11 1 3 35 30 568
2014 Part-time 10 10 24 26 22 7 0 52 22 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 6 9 23 38 21 2 1 61 15 497
2020 Part-time 0 0 12 53 28 7 0 87 0 10
2017 Full-time 8 16 27 26 17 3 3 46 25 525
2017 Part-time 8 0 7 30 47 0 8 83 9 12
2014 Full-time 4 11 28 36 17 2 3 55 16 567
2014 Part-time 10 12 10 30 31 7 0 65 24 18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 6 15 31 33 14 1 0 47 21 494
2020 Part-time 0 7 33 45 7 7 0 57 8 10
2017 Full-time 7 16 32 30 12 1 3 43 24 526
2017 Part-time 0 23 14 26 36 0 0 62 23 12
2014 Full-time 6 18 34 26 10 4 3 38 25 566
2014 Part-time 10 15 37 15 16 7 0 34 27 18

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 6 17 36 29 12 0 0 41 22 496
2020 Part-time 12 19 29 12 28 0 0 40 31 10
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 31 13 6 2 9 8 75 10 497
2020 Part-time 41 22 19 0 0 7 11 77 0 10
2017 Full-time 32 30 12 8 4 6 8 72 14 529
2017 Part-time 39 22 17 8 0 0 14 71 9 12
2014 Full-time 36 29 12 6 3 6 8 76 10 569
2014 Part-time 38 25 10 6 0 5 17 80 7 18

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 27 6 5 4 1 0 85 9 496
2020 Part-time 53 18 19 0 11 0 0 71 11 10
2017 Full-time 52 28 9 7 4 0 0 80 12 529
2017 Part-time 43 42 8 0 0 7 0 92 0 12
2014 Full-time 51 30 7 8 4 0 0 81 11 569
2014 Part-time 49 40 0 11 0 0 0 89 11 18

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 72 21 4 3 1 0 0 93 4 496
2020 Part-time 48 22 19 0 11 0 0 71 11 10
2017 Full-time 61 28 3 6 2 0 0 89 8 528
2017 Part-time 74 26 0 0 0 0 0 100 0 12
2014 Full-time 64 29 4 2 0 0 0 93 3 568
2014 Part-time 64 31 5 0 0 0 0 95 0 18

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 20 8 3 3 9 4 82 8 497
2020 Part-time 48 22 19 0 0 11 0 79 0 10
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 60 25 8 3 1 1 2 88 4 496
2020 Part-time 40 45 15 0 0 0 0 85 0 10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 32 10 8 3 1 0 79 11 494
2020 Part-time 44 26 29 0 0 0 0 71 0 10
2017 Full-time 40 40 7 9 3 1 1 80 13 528
2017 Part-time 47 14 23 16 0 0 0 61 16 12
2014 Full-time 37 39 13 7 3 1 1 77 10 569
2014 Part-time 47 32 10 5 5 0 0 79 10 18

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 53 26 9 6 4 2 0 81 10 496
2020 Part-time 59 34 7 0 0 0 0 93 0 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 52 32 7 5 2 1 1 86 7 495
2020 Part-time 52 41 7 0 0 0 0 93 0 10
2017 Full-time 50 36 6 5 3 0 0 86 8 529
2017 Part-time 76 8 0 16 0 0 0 84 16 12
2014 Full-time 44 35 10 7 2 1 0 81 9 569
2014 Part-time 57 32 5 6 0 0 0 89 6 18

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 37 63 496
2020 Part-time 48 52 10

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 55 21 5 3 1 7 8 90 5 495
2020 Part-time 81 12 0 0 0 7 0 100 0 10

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 28 7 6 2 0 1 85 8 497
2020 Part-time 81 7 12 0 0 0 0 88 0 10
2017 Full-time 54 31 6 6 2 0 0 85 8 526
2017 Part-time 68 16 8 8 0 0 0 84 8 12
2014 Full-time 50 33 8 6 2 1 0 83 8 567
2014 Part-time 56 34 10 0 0 0 0 90 0 18
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 25 9 3 1 6 0 86 5 495
2020 Part-time 67 12 11 0 0 11 0 88 0 10
2017 Full-time 47 35 8 3 2 5 0 86 6 529
2017 Part-time 55 45 0 0 0 0 0 100 0 12
2014 Full-time 47 32 10 3 2 6 0 84 5 569
2014 Part-time 65 15 10 0 0 10 0 89 0 18

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 28 8 4 2 1 0 86 6 493
2020 Part-time 56 34 11 0 0 0 0 89 0 10
2017 Full-time 46 36 9 5 2 1 0 83 7 529
2017 Part-time 55 38 8 0 0 0 0 92 0 12
2014 Full-time 47 36 9 5 2 1 0 84 7 568
2014 Part-time 58 27 15 0 0 0 0 85 0 18

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 35 11 6 2 3 0 80 8 494
2020 Part-time 7 71 22 0 0 0 0 78 0 10
2017 Full-time 34 41 12 7 3 3 0 78 10 528
2017 Part-time 39 52 0 0 0 8 0 100 0 12
2014 Full-time 33 39 15 6 3 4 0 75 9 568
2014 Part-time 38 35 21 0 0 7 0 78 0 18

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 38 16 12 3 2 0 68 16 494
2020 Part-time 18 48 22 12 0 0 0 66 12 10
2017 Full-time 24 40 16 14 4 2 0 65 19 528
2017 Part-time 47 53 0 0 0 0 0 100 0 12
2014 Full-time 23 39 18 15 3 3 0 63 19 568
2014 Part-time 15 61 20 5 0 0 0 75 5 18

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 30 20 12 4 3 1 63 17 496
2020 Part-time 15 34 40 12 0 0 0 48 12 10
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 45 15 7 1 2 0 76 9 496
2020 Part-time 25 53 22 0 0 0 0 78 0 10
2017 Full-time 30 46 13 8 1 2 0 77 10 527
2017 Part-time 52 33 14 0 0 0 0 86 0 12
2014 Full-time 31 43 14 7 2 2 0 76 9 568
2014 Part-time 21 53 20 5 0 0 0 74 5 18

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 23 45 14 11 4 3 0 70 16 492
2020 Part-time 18 61 11 0 0 11 0 88 0 10

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 35 10 10 3 3 1 77 13 494
2020 Part-time 29 40 23 0 0 7 0 75 0 10
2017 Full-time 46 36 9 5 3 1 0 83 8 526
2017 Part-time 70 23 7 0 0 0 0 93 0 12
2014 Full-time 48 32 7 6 2 3 1 84 8 569
2014 Part-time 55 30 5 5 5 0 0 84 10 18

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 37 15 5 2 2 0 76 8 497
2020 Part-time 25 41 23 11 0 0 0 66 11 10

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 22 23 17 10 9 17 3 55 24 497
2020 Part-time 37 0 22 23 0 18 0 45 28 10
2017 Full-time 16 20 15 13 14 16 5 46 35 527
2017 Part-time 21 19 14 7 0 30 8 65 12 12
2014 Full-time 15 20 15 14 14 17 4 44 36 569
2014 Part-time 21 26 16 6 5 26 0 65 14 18

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 40 14 10 4 2 0 72 13 496
2020 Part-time 37 44 19 0 0 0 0 81 0 10
2017 Full-time 35 35 11 11 5 3 0 73 16 524
2017 Part-time 48 16 21 15 0 0 0 64 15 12
2014 Full-time 28 35 14 14 6 2 1 66 20 569
2014 Part-time 23 45 10 10 5 7 0 73 16 18

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 33 11 13 9 3 2 65 23 496
2020 Part-time 37 29 34 0 0 0 0 66 0 10
2017 Full-time 31 30 11 13 11 2 2 64 25 526
2017 Part-time 48 23 8 14 0 0 7 76 15 12
2014 Full-time 27 28 13 13 15 2 2 57 29 568
2014 Part-time 28 26 15 11 5 0 15 63 19 18

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 21 17 11 4 1 3 67 15 495
2020 Part-time 55 22 12 0 12 0 0 77 12 10

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 23 15 6 3 1 3 75 9 497
2020 Part-time 62 38 0 0 0 0 0 100 0 10

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 79 7 3 2 2 3 4 93 4 496
2020 Part-time 93 7 0 0 0 0 0 100 0 10

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 80 5 3 1 0 1 9 95 2 497
2020 Part-time 85 15 0 0 0 0 0 100 0 10

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 25 48 16 8 2 1 0 74 10 493
2020 Part-time 47 31 12 0 0 11 0 87 0 10
2017 Full-time 26 42 17 8 3 3 0 71 12 525
2017 Part-time 39 29 16 0 0 16 0 81 0 12

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 43 11 11 4 1 0 74 15 494
2020 Part-time 37 29 34 0 0 0 0 66 0 10
2017 Full-time 35 42 10 7 3 2 0 80 10 527
2017 Part-time 37 48 0 15 0 0 0 85 15 12
2014 Full-time 41 36 12 6 2 3 0 79 9 569
2014 Part-time 54 35 10 0 0 0 0 90 0 18

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 27 39 17 8 3 6 0 71 11 496
2020 Part-time 26 29 34 0 0 11 0 62 0 10
2017 Full-time 38 37 13 5 3 4 0 78 9 524
2017 Part-time 55 30 7 0 0 8 0 92 0 12
2014 Full-time 42 32 12 5 2 8 0 80 7 569
2014 Part-time 58 26 10 0 0 5 0 89 0 18

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 38 16 8 3 7 1 71 12 496
2020 Part-time 19 47 34 0 0 0 0 66 0 10

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 30 9 6 4 6 1 81 10 494
2020 Part-time 37 41 22 0 0 0 0 78 0 10

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 61 30 5 2 1 0 0 92 4 494
2020 Part-time 41 59 0 0 0 0 0 100 0 10
2017 Full-time 55 34 6 4 1 0 0 89 5 526
2017 Part-time 52 48 0 0 0 0 0 100 0 12
2014 Full-time 55 34 8 3 1 0 0 89 4 569
2014 Part-time 63 37 0 0 0 0 0 100 0 18

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 30 8 3 2 1 0 87 5 494
2020 Part-time 29 59 12 0 0 0 0 88 0 10
2017 Full-time 53 28 12 4 2 0 0 82 6 526
2017 Part-time 55 45 0 0 0 0 0 100 0 12
2014 Full-time 48 32 12 6 2 0 0 80 8 569
2014 Part-time 54 36 5 5 0 0 0 90 5 18

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 55 31 9 4 1 1 0 86 5 490
2020 Part-time 29 71 0 0 0 0 0 100 0 10
2017 Full-time 49 35 9 5 2 0 0 84 7 527
2017 Part-time 48 52 0 0 0 0 0 100 0 12
2014 Full-time 47 35 11 5 2 0 0 82 7 569
2014 Part-time 54 41 5 0 0 0 0 95 0 18

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 28 13 7 4 2 0 76 11 496
2020 Part-time 47 34 19 0 0 0 0 81 0 10
2017 Full-time 44 26 14 9 5 2 1 72 14 525
2017 Part-time 48 38 15 0 0 0 0 85 0 12
2014 Full-time 41 26 16 9 5 3 0 69 14 569
2014 Part-time 39 50 5 0 5 0 0 90 5 18
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Full-time 33 34 32 495
2020 Part-time 22 40 38 10
2017 Full-time 31 33 35 528
2017 Part-time 32 54 14 12
2014 Full-time 36 35 30 568
2014 Part-time 32 31 36 18

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Full-time 10 31 48 6 1 4 164
2014 Full-time 6 31 48 11 9999 4 202
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 17 11 11 3 3 46 9 62 14 494
2020 Part-time 7 12 22 12 0 47 0 36 22 10
2017 Full-time 14 16 15 5 4 35 10 55 17 529
2017 Part-time 21 19 7 0 8 44 0 72 15 12
2014 Full-time 16 11 15 4 2 41 10 55 14 569
2014 Part-time 28 10 10 0 0 36 16 80 0 18

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 31 15 4 2 17 2 73 8 496
2020 Part-time 7 31 41 0 0 21 0 48 0 10
2017 Full-time 27 33 14 6 3 15 3 73 10 528
2017 Part-time 28 34 15 0 0 23 0 81 0 12
2014 Full-time 30 27 18 5 2 17 2 70 8 569
2014 Part-time 33 35 10 0 0 23 0 87 0 18
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 5 95 495
2020 Part-time 0 100 10

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 28 72 25

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 76 24 25

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 0 100 25

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 0 100 25

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 20 80 25

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 48 52 25

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 0 100 25

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 0 100 25

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 0 100 25

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 20 80 25

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 75 25 25

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 16 11 11 4 2 48 8 60 15 493
2020 Part-time 7 22 31 0 0 40 0 49 0 10
2017 Full-time 14 14 15 3 1 43 11 60 9 527
2017 Part-time 11 19 14 0 0 45 11 68 0 12
2014 Full-time 15 11 15 2 2 48 8 56 9 569
2014 Part-time 28 10 10 0 0 36 16 79 0 18

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 26 32 17 5 2 17 2 71 8 495
2020 Part-time 7 26 45 0 0 21 0 42 0 10
2017 Full-time 28 32 13 4 2 18 3 76 7 528
2017 Part-time 28 41 8 0 0 23 0 90 0 12
2014 Full-time 31 25 18 2 2 20 2 72 5 569
2014 Part-time 44 25 10 0 0 21 0 87 0 18
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 55 20 13 5 6 0 1 75 11 495
2020 Part-time 57 32 0 11 0 0 0 89 11 10

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 31 13 6 4 0 0 78 10 493
2020 Part-time 18 29 45 7 0 0 0 47 7 10
2017 Full-time 28 26 22 10 12 1 1 55 22 528
2017 Part-time 16 21 22 26 14 0 0 37 41 12

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 12 23 28 25 12 0 0 35 37 495
2020 Part-time 28 31 31 11 0 0 0 59 11 10
2017 Full-time 11 29 31 18 10 0 1 40 29 528
2017 Part-time 30 33 14 7 15 0 0 63 23 12

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 16 29 28 17 9 0 1 45 26 495
2020 Part-time 18 37 35 0 11 0 0 55 11 10
2017 Full-time 16 34 26 14 8 0 2 51 22 525
2017 Part-time 21 49 7 0 23 0 0 70 23 12

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 25 27 22 14 12 0 0 52 25 494
2020 Part-time 18 60 22 0 0 0 0 78 0 10
2017 Full-time 22 25 26 17 8 0 1 47 26 528
2017 Part-time 28 35 7 22 8 0 0 63 30 12

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 25 31 21 10 8 0 5 60 18 529
2017 Part-time 40 21 14 0 8 0 16 74 9 12

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 16 23 24 21 15 0 0 40 36 495
2020 Part-time 18 56 19 7 0 0 0 74 7 10
2017 Full-time 24 26 29 12 9 0 0 50 21 527
2017 Part-time 30 18 14 30 8 0 0 48 38 12

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 16 18 13 11 0 8 53 27 493
2020 Part-time 11 28 19 35 0 0 7 42 38 10

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 36 21 8 2 1 1 68 10 493
2020 Part-time 11 72 18 0 0 0 0 82 0 10
2017 Full-time 29 39 19 8 4 0 1 69 12 527
2017 Part-time 55 30 0 7 8 0 0 85 15 12

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 22 35 27 10 5 0 0 58 15 492
2020 Part-time 11 56 23 11 0 0 0 66 11 10
2017 Full-time 25 35 25 11 4 0 1 60 14 526
2017 Part-time 55 16 7 8 15 0 0 70 23 12

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 32 23 9 4 0 1 64 13 493
2020 Part-time 11 48 34 7 0 0 0 59 7 10
2017 Full-time 28 36 21 10 5 0 1 64 14 527
2017 Part-time 48 22 16 0 15 0 0 70 15 12

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 30 13 7 3 0 1 77 10 492
2020 Part-time 37 53 0 11 0 0 0 89 11 10

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 23 26 30 13 7 0 1 50 20 494
2020 Part-time 11 33 23 33 0 0 0 43 33 10

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 34 21 12 4 0 0 64 15 495
2020 Part-time 25 41 23 11 0 0 0 66 11 10
2017 Full-time 33 35 21 7 3 0 1 69 10 523
2017 Part-time 48 21 7 16 8 0 0 69 24 12

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 31 16 6 2 0 0 76 8 489
2020 Part-time 66 22 12 0 0 0 0 88 0 10
2017 Full-time 65 21 9 3 2 0 1 86 5 528
2017 Part-time 78 14 8 0 0 0 0 92 0 12

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 37 22 8 3 0 0 67 11 490
2020 Part-time 40 25 23 0 12 0 0 65 12 10

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 76 14 3 1 1 1 5 95 1 493
2020 Part-time 88 0 12 0 0 0 0 88 0 10
2017 Full-time 80 10 4 2 2 0 2 92 3 528
2017 Part-time 70 7 15 8 0 0 0 77 8 12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 63 21 10 3 1 0 1 86 4 526
2017 Part-time 63 14 15 0 8 0 0 77 8 12

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 76 16 5 1 1 0 2 93 2 485
2020 Part-time 63 19 0 7 0 11 0 92 8 10
2017 Full-time 66 16 9 4 3 0 1 83 7 526
2017 Part-time 62 21 0 8 8 0 0 84 16 12

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 70 15 6 5 2 1 1 87 7 491
2020 Part-time 74 19 0 7 0 0 0 93 7 10
2017 Full-time 59 10 6 1 0 0 24 91 1 527
2017 Part-time 62 8 0 0 0 0 29 100 0 12

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 64 11 3 1 0 1 21 95 1 494
2020 Part-time 75 0 0 7 0 0 18 91 9 10
2017 Full-time 70 19 4 1 1 0 5 94 1 528
2017 Part-time 78 0 14 0 8 0 0 78 8 12

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 71 18 4 3 0 1 3 93 3 495
2020 Part-time 72 11 0 7 0 11 0 92 8 10
2017 Full-time 83 8 3 1 1 1 3 95 2 528
2017 Part-time 92 0 0 0 8 0 0 92 8 12

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 82 12 3 0 1 1 2 96 1 495
2020 Part-time 71 0 12 7 11 0 0 71 18 10
2017 Full-time 55 29 10 3 2 0 1 85 5 528
2017 Part-time 51 26 7 8 8 0 0 77 15 12

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 27 18 5 2 1 1 74 7 496
2020 Part-time 29 41 19 0 11 0 0 71 11 10

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 41 21 6 2 0 0 71 7 496
2020 Part-time 45 18 37 0 0 0 0 63 0 10

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 10 31 38 16 5 0 0 41 21 496
2020 Part-time 11 49 29 11 0 0 0 60 11 10
2017 Full-time 10 31 41 13 5 0 0 41 18 529
2017 Part-time 30 16 29 8 8 0 11 51 17 12

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 7 17 40 26 9 0 0 36 25 529
2017 Part-time 0 15 37 18 30 0 0 48 15 12

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 45 12 8 2 2 0 77 10 493
2020 Part-time 29 37 34 0 0 0 0 66 0 10
2017 Full-time 25 45 16 7 3 3 0 73 10 528
2017 Part-time 27 48 14 0 0 0 11 84 0 12

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 36 15 13 3 4 0 67 17 493
2020 Part-time 0 71 19 0 0 11 0 79 0 10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 27 12 14 8 1 0 65 23 493
2020 Part-time 36 22 31 0 12 0 0 58 12 10

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 31 12 4 3 3 0 80 7 493
2020 Part-time 43 45 12 0 0 0 0 88 0 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 35 15 11 4 2 0 70 15 496
2020 Part-time 29 59 12 0 0 0 0 88 0 10
2017 Full-time 21 43 17 11 6 2 0 66 17 529
2017 Part-time 47 38 0 8 0 7 0 92 8 12

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 45 10 8 2 1 0 79 10 496
2020 Part-time 25 63 0 12 0 0 0 88 12 10

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 37 14 12 7 1 0 67 19 495
2020 Part-time 18 60 11 0 12 0 0 78 12 10

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 41 20 5 1 3 1 72 7 491
2020 Part-time 22 66 12 0 0 0 0 88 0 10

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 33 13 3 1 2 2 83 4 496
2020 Part-time 32 56 12 0 0 0 0 88 0 10

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 67 21 3 1 1 6 1 95 2 495
2020 Part-time 37 56 0 0 0 7 0 100 0 10

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 38 13 8 2 4 0 77 10 493
2020 Part-time 33 55 12 0 0 0 0 88 0 10

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 32 8 7 3 1 0 82 10 493
2020 Part-time 40 37 12 12 0 0 0 77 12 10

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 62 27 4 3 1 1 1 91 4 495
2020 Part-time 18 71 12 0 0 0 0 88 0 10

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Full-time 20 54 10 7 1 4 3 80 9 148
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 4 96 494
2020 Part-time 11 89 10

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 8 92 496
2020 Part-time 22 78 10
2017 Full-time 11 89 528
2014 Full-time 9 91 567
2014 Part-time 35 65 18

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 74 26 57
2014 Full-time 70 30 50

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 56 18 4 16 5 0 0 75 21 43
2014 Full-time 52 31 6 6 3 3 0 85 9 35

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 32 8 4 2 5 3 85 6 495
2020 Part-time 47 41 0 12 0 0 0 88 12 10
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 25 58 17 0 70 30 496
2020 Part-time 41 29 29 0 42 58 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 48 22 12 7 4 1 7 76 11 496
2020 Part-time 59 19 22 0 0 0 0 78 0 10
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