2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 122. What is your sexual orientation?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	45	44	4	6	2	0	88	8	730
2020	Gay or lesbian	48	38	2	12	0	0	86	12	56
2020	Prefer not to answer	29	52	3	14	2	1	81	16	152

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	83	14	1	1	1	0	97	2	728
2020	Gay or lesbian	84	12	0	3	0	0	97	3	56
2020	Prefer not to answer	73	19	4	1	2	1	93	3	150

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	42	37	9	9	2	0	0	79	11	730
2020	Gay or lesbian	44	31	11	5	9	0	1	76	13	56
2020	Prefer not to answer	33	32	16	14	5	1	0	65	18	152
2019	Heterosexual	41	34	7	11	7	0	0	75	18	583
2019	Gay or lesbian	42	25	6	25	3	0	0	67	28	38
2019	Prefer not to answer	29	32	10	13	15	0	0	62	28	153

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	36	43	10	8	2	0	0	80	11	726
2020	Gay or lesbian	44	35	7	7	6	0	1	80	13	54
2020	Prefer not to answer	26	37	14	14	9	0	1	63	23	151
2019	Heterosexual	35	36	10	14	4	0	1	72	18	581
2019	Gay or lesbian	18	45	17	16	3	0	0	63	19	38
2019	Prefer not to answer	30	39	8	14	8	0	1	70	22	150
2018	Heterosexual	34	41	8	14	2	0	0	75	17	513
2018	Gay or lesbian	36	46	7	12	0	0	0	81	12	36
2018	Prefer not to answer	18	49	10	13	10	1	1	68	22	120

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	45	36	9	8	1	0	1	81	10	721
2020	Gay or lesbian	39	37	15	7	2	0	0	76	9	56
2020	Prefer not to answer	27	37	13	17	4	0	2	65	22	151
2019	Heterosexual	46	34	11	6	1	1	0	81	8	581
2019	Gay or lesbian	28	40	17	15	0	0	0	68	15	38
2019	Prefer not to answer	35	39	10	10	7	0	0	73	17	148

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	40	30	11	11	6	1	1	71	18	727
2020	Gay or lesbian	41	31	11	13	2	0	2	73	16	56
2020	Prefer not to answer	32	30	10	14	14	1	0	62	28	151
2019	Heterosexual	43	29	12	9	6	1	0	73	16	586
2019	Gay or lesbian	33	36	17	14	0	0	0	69	14	37
2019	Prefer not to answer	36	34	11	14	4	0	1	71	17	152
2018	Heterosexual	45	30	11	9	5	0	1	75	14	510
2018	Gay or lesbian	41	31	12	8	6	0	3	74	14	36
2018	Prefer not to answer	32	34	18	6	9	1	1	67	15	118

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	44	37	12	5	3	0	0	80	8	728
2020	Gay or lesbian	43	37	9	9	3	0	0	80	12	56
2020	Prefer not to answer	33	40	8	12	6	1	0	73	18	152
2019	Heterosexual	46	35	11	5	4	0	0	81	9	584
2019	Gay or lesbian	39	42	7	5	6	0	0	81	12	38
2019	Prefer not to answer	37	39	13	8	3	0	1	77	10	152
2018	Heterosexual	49	36	7	6	2	0	0	85	7	510
2018	Gay or lesbian	40	44	5	5	6	0	0	84	11	36
2018	Prefer not to answer	36	36	18	2	7	0	0	72	10	120

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	31	37	15	10	6	0	0	69	16	729
2020	Gay or lesbian	34	35	11	14	7	0	0	69	20	56
2020	Prefer not to answer	19	33	15	15	17	1	0	53	32	152
2019	Heterosexual	29	37	12	13	9	0	0	66	22	585
2019	Gay or lesbian	19	32	7	27	12	2	0	53	40	38
2019	Prefer not to answer	21	34	16	15	12	1	0	56	28	151
2018	Heterosexual	30	34	16	11	10	0	0	63	21	509
2018	Gay or lesbian	25	40	7	16	12	0	0	65	28	36
2018	Prefer not to answer	18	30	18	14	17	2	1	49	32	121

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	35	45	10	8	2	0	80	10	725
2020	Gay or lesbian	53	24	11	9	2	0	77	12	56
2020	Prefer not to answer	29	39	10	13	10	0	67	23	151
2019	Heterosexual	41	37	11	7	4	1	78	11	584
2019	Gay or lesbian	24	34	14	19	9	0	58	28	38
2019	Prefer not to answer	32	45	7	10	6	0	77	16	150
2018	Heterosexual	39	39	9	8	4	0	79	13	508
2018	Gay or lesbian	23	55	16	0	5	0	79	5	36
2018	Prefer not to answer	27	38	19	9	6	1	66	15	121

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	56	33	7	3	1	0	89	4	726
2020	Gay or lesbian	64	25	7	4	0	0	89	4	55
2020	Prefer not to answer	44	38	6	6	5	1	83	11	152
2019	Heterosexual	57	31	6	4	2	0	88	6	583
2019	Gay or lesbian	46	41	4	9	0	0	87	9	37
2019	Prefer not to answer	54	28	10	5	3	0	82	8	149
2018	Heterosexual	59	31	6	2	1	1	91	3	508
2018	Gay or lesbian	44	50	6	0	0	0	94	0	36
2018	Prefer not to answer	50	37	3	3	5	2	89	8	119

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	35	35	13	11	5	0	71	16	725
2020	Gay or lesbian	46	18	20	12	4	0	64	16	56
2020	Prefer not to answer	26	33	13	14	15	1	59	28	152
2019	Heterosexual	37	31	12	11	8	0	69	19	587
2019	Gay or lesbian	25	35	19	9	12	0	60	21	38
2019	Prefer not to answer	26	36	15	14	10	0	61	24	151
2018	Heterosexual	38	30	13	9	9	0	69	18	511
2018	Gay or lesbian	28	30	17	10	12	3	59	23	36
2018	Prefer not to answer	29	36	14	9	12	0	65	21	121

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	58	30	9	3	1	0	88	4	722
2020	Gay or lesbian	66	17	10	5	2	0	82	8	56
2020	Prefer not to answer	54	29	10	4	3	1	83	7	151
2019	Heterosexual	59	29	7	3	2	0	88	5	584
2019	Gay or lesbian	60	22	13	5	0	0	82	5	38
2019	Prefer not to answer	51	37	8	3	0	0	89	3	150
2018	Heterosexual	65	26	7	2	0	0	91	2	506
2018	Gay or lesbian	51	39	10	0	0	0	90	0	34
2018	Prefer not to answer	56	31	10	1	2	0	87	3	118

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	34	34	14	11	7	1	0	68	18	723
2020	Gay or lesbian	35	39	15	9	1	0	0	75	10	56
2020	Prefer not to answer	23	32	17	13	13	1	1	56	27	150
2019	Heterosexual	34	37	15	9	5	1	0	71	14	585
2019	Gay or lesbian	13	57	14	8	8	0	0	70	17	38
2019	Prefer not to answer	24	34	17	13	11	0	2	59	24	151
2018	Heterosexual	33	34	16	9	7	0	1	68	16	507
2018	Gay or lesbian	29	48	8	5	10	0	0	77	14	35
2018	Prefer not to answer	25	40	15	11	9	0	0	64	20	119

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	34	36	16	9	5	0	0	70	14	729
2020	Gay or lesbian	44	30	15	7	3	0	0	74	10	56
2020	Prefer not to answer	27	30	16	16	10	0	1	58	26	152
2019	Heterosexual	37	32	16	9	5	0	1	69	14	586
2019	Gay or lesbian	33	33	17	11	7	0	0	66	17	38
2019	Prefer not to answer	27	32	23	8	9	1	1	59	17	151
2018	Heterosexual	38	33	14	9	5	0	0	71	15	507
2018	Gay or lesbian	25	49	9	10	7	0	0	74	17	36
2018	Prefer not to answer	27	39	15	10	8	0	2	67	18	121

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	36	40	14	7	3	0	76	10	722
2020	Gay or lesbian	46	31	7	12	3	0	77	16	56
2020	Prefer not to answer	26	34	14	13	12	1	60	25	149
2019	Heterosexual	33	40	11	11	5	0	73	16	581
2019	Gay or lesbian	14	53	9	21	3	0	67	24	38
2019	Prefer not to answer	26	34	16	16	8	0	61	24	151
2018	Heterosexual	33	35	15	11	5	0	69	16	504
2018	Gay or lesbian	17	53	8	11	11	0	70	22	36
2018	Prefer not to answer	26	33	20	11	9	0	59	21	120

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	51	34	8	4	3	85	6	726
2020	Gay or lesbian	51	27	12	6	5	77	10	56
2020	Prefer not to answer	44	31	12	7	6	75	12	152
2019	Heterosexual	52	32	9	4	3	84	7	586
2019	Gay or lesbian	43	22	21	12	2	65	14	38
2019	Prefer not to answer	43	37	11	7	3	79	9	153
2018	Heterosexual	52	33	9	4	2	85	6	507
2018	Gay or lesbian	44	36	8	12	0	80	12	36
2018	Prefer not to answer	38	41	11	5	5	79	10	120

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	33	31	17	9	10	0	0	64	19	724
2020	Gay or lesbian	31	25	23	10	11	0	0	55	22	55
2020	Prefer not to answer	34	22	18	14	11	0	0	56	26	151
2019	Heterosexual	36	29	16	11	9	0	0	65	19	584
2019	Gay or lesbian	24	33	25	14	3	0	0	58	18	38
2019	Prefer not to answer	33	25	19	13	8	0	1	59	22	152
2018	Heterosexual	36	31	16	11	6	0	0	67	17	512
2018	Gay or lesbian	45	20	22	9	4	0	0	65	12	36
2018	Prefer not to answer	33	33	12	16	5	1	0	66	22	120

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	12	23	32	23	10	0	1	33	35	729
2020	Gay or lesbian	13	19	33	26	9	0	0	36	32	55
2020	Prefer not to answer	15	29	35	10	7	1	1	18	46	151
2019	Heterosexual	10	24	32	20	11	1	2	32	35	586
2019	Gay or lesbian	11	40	32	15	3	0	0	18	50	38
2019	Prefer not to answer	19	25	21	19	11	2	3	31	47	153
2018	Heterosexual	8	24	32	24	9	1	1	35	33	508
2018	Gay or lesbian	6	34	36	14	8	0	3	22	40	36
2018	Prefer not to answer	15	37	25	15	3	3	2	19	54	121

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	8	16	27	26	20	2	1	48	24	725
2020	Gay or lesbian	9	15	20	30	20	4	2	53	25	55
2020	Prefer not to answer	12	19	33	19	12	3	2	33	33	150
2019	Heterosexual	11	22	30	21	12	3	2	34	35	584
2019	Gay or lesbian	24	26	27	17	6	0	0	24	50	38
2019	Prefer not to answer	18	23	24	13	14	3	5	29	45	151
2018	Heterosexual	14	23	28	20	13	2	1	34	38	506
2018	Gay or lesbian	14	28	29	22	5	0	3	27	43	36
2018	Prefer not to answer	13	35	24	9	7	7	3	18	55	118

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	10	14	30	25	15	3	3	43	26	727
2020	Gay or lesbian	4	16	24	19	21	5	11	48	23	55
2020	Prefer not to answer	6	17	32	21	10	8	7	36	27	149
2019	Heterosexual	9	17	28	25	15	2	4	42	28	583
2019	Gay or lesbian	7	15	22	28	16	8	3	50	26	38
2019	Prefer not to answer	16	13	28	15	14	7	6	34	34	153
2018	Heterosexual	10	18	27	25	12	2	5	41	30	505
2018	Gay or lesbian	6	22	13	33	19	0	6	56	30	36
2018	Prefer not to answer	14	26	25	14	9	7	6	26	46	120

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	8	17	30	27	17	1	1	45	25	723
2020	Gay or lesbian	7	15	27	33	18	0	0	50	22	54
2020	Prefer not to answer	11	16	30	25	15	2	2	41	28	150
2019	Heterosexual	8	15	31	27	16	1	2	45	23	581
2019	Gay or lesbian	7	16	39	27	6	3	0	35	25	37
2019	Prefer not to answer	13	12	31	19	19	2	3	40	27	151
2018	Heterosexual	9	14	32	25	15	1	2	42	25	504
2018	Gay or lesbian	2	17	29	38	12	3	0	51	20	36
2018	Prefer not to answer	11	18	35	20	11	4	0	32	31	118

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	11	19	24	24	18	1	2	44	31	729
2020	Gay or lesbian	15	11	31	21	18	0	4	41	27	55
2020	Prefer not to answer	18	13	32	18	11	2	6	31	34	151
2019	Heterosexual	13	18	30	20	15	1	3	37	32	583
2019	Gay or lesbian	8	29	31	20	3	5	3	25	40	38
2019	Prefer not to answer	19	18	30	17	10	2	5	29	39	153
2018	Heterosexual	15	23	28	16	14	2	3	31	40	510
2018	Gay or lesbian	17	18	23	25	17	0	0	42	35	36
2018	Prefer not to answer	21	26	26	10	13	2	2	24	49	119

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	7	15	23	27	20	7	2	51	24	726
2020	Gay or lesbian	11	16	21	31	14	6	2	49	29	54
2020	Prefer not to answer	14	15	27	18	11	8	6	34	34	151
2019	Heterosexual	17	20	26	19	10	4	3	32	40	582
2019	Gay or lesbian	21	21	35	14	8	2	0	22	42	38
2019	Prefer not to answer	22	21	22	17	10	4	4	29	47	152
2018	Heterosexual	14	22	29	18	11	3	2	32	38	508
2018	Gay or lesbian	19	11	37	21	11	0	0	32	31	36
2018	Prefer not to answer	21	30	20	14	8	7	1	24	55	116

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	7	19	30	20	19	3	2	41	27	725
2020	Gay or lesbian	10	11	41	16	17	4	0	35	22	55
2020	Prefer not to answer	12	17	32	21	9	6	4	33	31	149
2019	Heterosexual	10	18	29	24	14	3	2	40	29	582
2019	Gay or lesbian	11	27	39	13	6	0	3	20	39	38
2019	Prefer not to answer	17	16	34	18	8	3	4	28	36	152
2018	Heterosexual	12	16	34	21	12	3	3	35	29	507
2018	Gay or lesbian	14	16	33	21	11	3	0	34	32	36
2018	Prefer not to answer	18	25	24	14	5	10	5	23	50	120

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	5	14	34	30	17	0	0	47	19	727
2020	Gay or lesbian	6	27	36	24	7	0	0	31	33	55
2020	Prefer not to answer	7	17	37	25	9	3	3	36	24	152
2019	Heterosexual	8	18	35	26	11	1	2	37	26	585
2019	Gay or lesbian	7	26	43	20	3	0	0	23	34	38
2019	Prefer not to answer	11	25	34	17	9	1	3	27	37	153

Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	28	30	17	9	4	8	5	66	15	727
2020	Gay or lesbian	26	26	23	2	4	11	8	65	7	55
2020	Prefer not to answer	22	27	20	8	12	8	4	55	23	152
2019	Heterosexual	32	29	15	7	6	5	4	68	15	583
2019	Gay or lesbian	18	44	7	13	6	12	0	70	22	38
2019	Prefer not to answer	23	26	22	5	9	10	5	58	16	153
2018	Heterosexual	26	31	18	10	4	7	5	64	16	509
2018	Gay or lesbian	18	27	26	10	13	5	0	47	25	36
2018	Prefer not to answer	20	36	21	9	3	8	2	63	14	118

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	52	29	7	6	4	2	0	82	10	726
2020	Gay or lesbian	68	25	3	2	2	0	0	93	4	54
2020	Prefer not to answer	41	26	7	10	11	5	1	71	22	152
2019	Heterosexual	51	27	7	9	4	1	0	79	14	585
2019	Gay or lesbian	21	51	11	13	3	0	0	72	17	38
2019	Prefer not to answer	44	25	10	5	12	2	2	71	18	151
2018	Heterosexual	50	27	8	9	5	1	0	78	14	509
2018	Gay or lesbian	36	35	16	4	10	0	0	70	14	36
2018	Prefer not to answer	45	29	12	9	5	1	1	75	13	118

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	61	29	5	3	1	0	0	91	4	725
2020	Gay or lesbian	70	22	7	2	0	0	0	91	2	56
2020	Prefer not to answer	55	22	10	4	6	1	1	79	11	152
2019	Heterosexual	59	27	5	7	2	0	0	86	8	582
2019	Gay or lesbian	39	48	13	0	0	0	0	87	0	37
2019	Prefer not to answer	48	31	10	4	5	2	0	80	10	153
2018	Heterosexual	58	32	6	2	1	0	0	91	3	510
2018	Gay or lesbian	38	44	12	3	3	0	0	82	6	36
2018	Prefer not to answer	43	43	8	4	2	0	0	86	6	116

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	48	34	10	4	2	2	1	84	5	723
2020	Gay or lesbian	51	37	10	1	0	0	0	88	1	56
2020	Prefer not to answer	41	29	14	7	6	3	0	72	13	152
2019	Heterosexual	49	31	12	5	2	1	0	80	7	584
2019	Gay or lesbian	33	48	12	7	0	0	0	82	7	38
2019	Prefer not to answer	37	36	13	5	5	3	0	76	11	153
2018	Heterosexual	44	39	8	6	2	2	0	84	7	510
2018	Gay or lesbian	31	47	12	7	3	0	0	78	10	36
2018	Prefer not to answer	42	35	17	4	1	1	1	78	5	117

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	48	23	11	5	3	6	3	80	9	728
2020	Gay or lesbian	56	21	5	5	1	10	1	87	8	56
2020	Prefer not to answer	40	15	10	9	8	11	7	67	21	152

Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	44	26	14	5	3	1	7	76	8	729
2020	Gay or lesbian	50	23	8	1	6	4	9	83	8	56
2020	Prefer not to answer	34	24	19	5	10	1	7	63	17	152
2019	Heterosexual	38	25	19	6	3	1	8	69	10	587
2019	Gay or lesbian	32	43	8	4	3	0	10	83	8	38
2019	Prefer not to answer	39	23	20	4	5	2	7	69	10	152

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	47	29	12	8	4	1	1	76	12	725
2020	Gay or lesbian	45	30	10	11	3	0	0	75	14	56
2020	Prefer not to answer	30	32	13	11	12	1	1	63	23	152
2019	Heterosexual	42	31	11	8	7	1	0	74	15	584
2019	Gay or lesbian	26	45	5	18	6	0	0	71	24	38
2019	Prefer not to answer	36	32	16	7	7	1	2	70	14	152
2018	Heterosexual	39	36	11	7	6	0	0	76	13	507
2018	Gay or lesbian	37	50	6	4	3	0	0	87	7	35
2018	Prefer not to answer	30	41	17	6	6	1	0	72	12	118

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	49	26	13	4	4	3	2	79	8	728
2020	Gay or lesbian	55	26	5	4	3	3	4	87	7	56
2020	Prefer not to answer	32	24	20	6	13	3	1	59	20	152

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	52	31	8	6	2	1	0	83	8	730
2020	Gay or lesbian	63	23	9	3	2	0	0	85	5	56
2020	Prefer not to answer	39	33	13	8	7	0	0	73	15	152
2019	Heterosexual	48	31	10	7	3	1	1	80	10	579
2019	Gay or lesbian	31	47	9	9	0	3	0	81	10	37
2019	Prefer not to answer	42	32	13	5	5	2	1	76	11	152
2018	Heterosexual	49	33	8	6	4	0	0	82	10	506
2018	Gay or lesbian	48	42	0	7	0	3	0	93	7	35
2018	Prefer not to answer	34	47	8	9	2	0	1	81	11	116

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	37	63	729
2020	Gay or lesbian	30	70	56
2020	Prefer not to answer	36	64	152

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	48	20	10	3	3	7	10	81	7	728
2020	Gay or lesbian	50	19	4	6	2	7	13	85	9	56
2020	Prefer not to answer	33	25	13	4	6	8	11	72	12	151

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	55	27	9	5	4	1	0	82	9	729
2020	Gay or lesbian	59	24	11	5	2	0	0	82	7	56
2020	Prefer not to answer	37	32	12	10	8	0	0	70	18	152
2019	Heterosexual	53	29	8	4	5	0	0	83	9	586
2019	Gay or lesbian	39	32	10	16	3	0	0	70	19	38
2019	Prefer not to answer	47	28	12	6	6	0	1	77	11	152
2018	Heterosexual	52	29	7	7	5	0	0	81	11	504
2018	Gay or lesbian	51	29	6	7	4	3	0	83	11	35
2018	Prefer not to answer	48	28	14	6	4	1	0	76	10	117

Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	38	30	15	6	3	8	0	74	10	727
2020	Gay or lesbian	39	30	10	7	6	8	0	75	14	56
2020	Prefer not to answer	20	32	15	9	10	13	0	60	22	152
2019	Heterosexual	30	31	17	8	6	9	1	67	15	586
2019	Gay or lesbian	19	42	14	9	5	10	0	69	16	38
2019	Prefer not to answer	28	27	23	5	10	7	1	60	16	152
2018	Heterosexual	33	28	18	8	5	7	0	67	14	510
2018	Gay or lesbian	10	42	18	13	3	15	0	61	18	36
2018	Prefer not to answer	18	30	23	9	11	8	1	53	22	119

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	33	33	15	12	5	2	0	68	17	727
2020	Gay or lesbian	37	31	11	14	3	4	0	71	17	55
2020	Prefer not to answer	14	33	20	17	11	4	1	49	30	149
2019	Heterosexual	29	33	17	12	6	3	0	63	18	585
2019	Gay or lesbian	20	34	17	24	2	3	0	56	27	38
2019	Prefer not to answer	22	30	20	14	10	4	0	54	25	151
2018	Heterosexual	30	30	17	12	8	3	0	62	20	511
2018	Gay or lesbian	11	32	32	16	5	0	3	45	22	36
2018	Prefer not to answer	18	32	23	15	13	0	0	50	28	120

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	24	33	17	15	6	4	60	22	728
2020	Gay or lesbian	26	37	17	11	7	2	64	18	56
2020	Prefer not to answer	13	29	24	13	13	8	45	29	152
2019	Heterosexual	21	30	22	15	6	7	54	22	581
2019	Gay or lesbian	18	30	11	27	8	7	52	37	38
2019	Prefer not to answer	18	30	19	15	13	5	51	30	151
2018	Heterosexual	21	32	19	13	8	6	56	23	509
2018	Gay or lesbian	8	14	39	29	6	5	23	37	35
2018	Prefer not to answer	10	27	26	15	16	7	40	33	119

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	25	32	17	16	7	2	59	24	728
2020	Gay or lesbian	18	44	15	19	2	2	63	22	56
2020	Prefer not to answer	12	28	19	18	17	6	43	37	152
2019	Heterosexual	19	31	19	17	10	3	51	29	583
2019	Gay or lesbian	6	37	16	39	2	0	44	41	38
2019	Prefer not to answer	19	25	19	20	15	2	45	35	152
2018	Heterosexual	18	33	14	19	11	4	54	31	509
2018	Gay or lesbian	9	27	39	11	15	0	35	26	36
2018	Prefer not to answer	10	36	15	21	16	3	47	37	119

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	50	20	11	4	2	11	1	80	7	731
2020	Gay or lesbian	55	15	12	1	1	12	4	84	2	56
2020	Prefer not to answer	46	20	9	5	6	12	3	77	12	152
2019	Heterosexual	45	20	12	5	4	11	2	75	11	587
2019	Gay or lesbian	38	28	7	3	3	21	0	83	8	38
2019	Prefer not to answer	48	20	12	4	3	11	2	78	9	151

Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	32	45	14	6	2	2	78	8	727
2020	Gay or lesbian	39	33	11	11	4	1	73	15	56
2020	Prefer not to answer	22	39	23	8	7	3	62	15	150
2019	Heterosexual	26	46	17	8	2	1	73	10	587
2019	Gay or lesbian	17	48	10	20	5	0	65	25	38
2019	Prefer not to answer	21	39	18	14	6	2	60	21	152
2018	Heterosexual	27	45	13	10	4	1	73	14	510
2018	Gay or lesbian	14	38	33	13	0	3	53	13	35
2018	Prefer not to answer	18	48	15	11	7	1	67	17	118

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	22	39	15	18	5	2	62	23	726
2020	Gay or lesbian	18	36	17	26	3	0	54	29	55
2020	Prefer not to answer	13	24	27	17	13	5	39	32	152
2019	Heterosexual	16	33	18	23	9	1	49	32	586
2019	Gay or lesbian	0	40	17	26	18	0	40	44	38
2019	Prefer not to answer	13	31	18	18	18	1	45	37	150

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	34	37	13	7	5	3	1	74	12	726
2020	Gay or lesbian	50	34	6	6	2	2	0	86	8	56
2020	Prefer not to answer	25	31	17	13	7	4	2	60	22	152
2019	Heterosexual	39	38	12	5	4	1	1	78	9	583
2019	Gay or lesbian	36	49	9	3	0	2	0	87	4	37
2019	Prefer not to answer	37	30	19	4	6	2	1	70	11	152
2018	Heterosexual	42	38	10	6	3	1	0	81	10	508
2018	Gay or lesbian	39	39	3	15	3	0	0	78	19	36
2018	Prefer not to answer	37	36	11	8	6	2	0	75	14	120

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	36	39	15	5	3	3	77	8	724
2020	Gay or lesbian	47	33	14	4	0	2	81	4	55
2020	Prefer not to answer	19	35	25	8	11	2	55	19	152
2019	Heterosexual	35	36	16	9	3	1	71	12	584
2019	Gay or lesbian	16	50	27	5	0	2	67	6	38
2019	Prefer not to answer	27	39	18	5	9	3	67	15	151
2018	Heterosexual	38	34	18	6	3	2	73	9	511
2018	Gay or lesbian	18	38	35	3	6	0	56	9	35
2018	Prefer not to answer	29	39	16	7	8	2	69	15	119

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	22	25	17	12	9	13	2	56	24	727
2020	Gay or lesbian	26	24	12	13	12	14	0	58	29	56
2020	Prefer not to answer	7	18	21	11	23	14	6	31	43	152
2019	Heterosexual	20	28	18	15	10	6	4	53	27	585
2019	Gay or lesbian	9	23	18	25	5	17	2	40	38	38
2019	Prefer not to answer	20	19	21	15	13	8	3	44	32	152
2018	Heterosexual	22	28	15	15	9	8	3	56	28	508
2018	Gay or lesbian	7	30	12	14	18	14	6	45	40	36
2018	Prefer not to answer	19	24	17	17	11	10	2	49	32	119

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	24	33	19	12	8	4	1	59	21	725
2020	Gay or lesbian	28	25	26	7	6	2	5	57	15	55
2020	Prefer not to answer	11	21	26	16	19	7	0	34	38	152
2019	Heterosexual	21	32	19	14	10	3	2	55	25	586
2019	Gay or lesbian	9	40	37	2	5	7	0	52	8	38
2019	Prefer not to answer	20	20	23	14	16	6	0	43	32	151
2018	Heterosexual	22	34	17	13	10	3	1	59	24	511
2018	Gay or lesbian	12	32	24	10	20	0	3	45	31	36
2018	Prefer not to answer	17	25	15	22	14	6	1	45	39	119

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	20	29	16	14	13	5	3	53	29	730
2020	Gay or lesbian	19	20	16	17	8	6	14	49	31	56
2020	Prefer not to answer	9	25	18	17	25	5	0	37	44	152
2019	Heterosexual	22	26	18	14	15	3	3	50	30	588
2019	Gay or lesbian	7	41	11	16	12	7	7	56	32	38
2019	Prefer not to answer	15	21	17	15	26	3	3	38	43	152
2018	Heterosexual	19	25	16	14	18	3	4	48	34	511
2018	Gay or lesbian	17	26	16	13	25	0	3	45	39	36
2018	Prefer not to answer	13	20	12	22	24	6	3	36	50	119

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	48	25	12	7	3	2	4	77	11	728
2020	Gay or lesbian	57	16	11	4	0	0	11	83	5	56
2020	Prefer not to answer	44	21	18	5	6	2	5	69	12	152
2019	Heterosexual	53	22	14	3	3	1	4	79	6	583
2019	Gay or lesbian	57	24	11	3	0	0	5	85	4	38
2019	Prefer not to answer	52	18	14	3	2	3	8	78	6	151

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	48	24	14	5	3	2	4	77	8	730
2020	Gay or lesbian	65	22	6	5	0	0	1	89	5	56
2020	Prefer not to answer	35	23	19	7	7	5	4	64	16	152
2019	Heterosexual	48	22	14	6	4	1	5	74	11	584
2019	Gay or lesbian	38	30	18	0	3	5	5	76	4	38
2019	Prefer not to answer	31	29	19	5	6	4	5	67	12	152

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	73	9	5	3	2	4	5	90	5	727
2020	Gay or lesbian	82	0	1	2	2	6	7	94	5	56
2020	Prefer not to answer	57	13	10	1	6	7	5	81	8	152
2019	Heterosexual	74	8	5	2	2	4	4	89	5	581
2019	Gay or lesbian	75	15	2	0	0	7	2	98	0	38
2019	Prefer not to answer	62	12	5	4	6	7	4	83	12	150

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	73	11	4	1	1	3	7	94	2	729
2020	Gay or lesbian	75	7	2	2	0	6	8	95	2	56
2020	Prefer not to answer	56	14	11	2	2	8	6	83	5	152
2019	Heterosexual	76	7	4	1	1	1	10	93	2	583
2019	Gay or lesbian	81	0	6	0	7	0	5	86	7	38
2019	Prefer not to answer	68	8	4	1	2	7	9	91	4	151

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	24	41	18	8	3	5	0	69	12	727
2020	Gay or lesbian	31	44	14	7	2	2	0	76	10	56
2020	Prefer not to answer	9	41	22	14	9	6	0	53	24	152
2019	Heterosexual	21	43	18	9	4	4	1	67	14	584
2019	Gay or lesbian	7	54	30	5	0	3	0	64	6	38
2019	Prefer not to answer	20	38	20	11	8	4	0	60	19	152
2018	Heterosexual	24	40	18	10	6	2	0	65	16	508
2018	Gay or lesbian	12	43	21	11	7	6	0	58	19	36
2018	Prefer not to answer	15	37	24	10	9	4	1	55	20	120

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	37	38	11	8	3	2	0	77	11	725
2020	Gay or lesbian	47	23	14	11	0	5	0	74	11	53
2020	Prefer not to answer	17	42	13	13	11	4	0	61	25	151
2019	Heterosexual	36	40	12	6	4	2	1	78	10	581
2019	Gay or lesbian	17	56	16	9	0	2	0	75	9	38
2019	Prefer not to answer	32	34	20	7	4	3	1	68	11	151
2018	Heterosexual	46	35	11	6	1	1	0	81	8	501
2018	Gay or lesbian	32	50	10	6	0	3	0	84	6	36
2018	Prefer not to answer	30	43	15	7	3	2	0	75	10	121

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	42	35	12	5	2	4	1	80	7	723
2020	Gay or lesbian	39	39	9	5	2	5	0	83	7	55
2020	Prefer not to answer	31	30	17	14	3	5	0	64	18	152
2019	Heterosexual	42	33	14	4	2	4	1	79	6	582
2019	Gay or lesbian	34	38	10	10	9	0	0	72	18	38
2019	Prefer not to answer	36	33	20	4	4	3	1	72	8	151
2018	Heterosexual	45	33	12	4	2	4	0	81	6	504
2018	Gay or lesbian	26	51	11	9	3	0	0	77	12	35
2018	Prefer not to answer	29	42	14	4	4	7	0	76	9	120

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	40	29	16	5	2	7	1	75	8	731
2020	Gay or lesbian	40	28	15	1	2	14	0	78	4	56
2020	Prefer not to answer	25	23	27	10	7	8	1	52	19	152

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	44	32	9	6	4	5	1	80	10	721
2020	Gay or lesbian	48	32	5	2	0	11	1	92	2	56
2020	Prefer not to answer	28	30	13	6	14	7	3	63	23	150

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	55	31	7	4	2	1	87	6	722
2020	Gay or lesbian	61	24	7	7	0	0	86	7	56
2020	Prefer not to answer	39	32	14	7	9	0	71	16	151
2019	Heterosexual	51	35	6	5	3	0	87	7	584
2019	Gay or lesbian	44	38	9	6	2	0	83	9	38
2019	Prefer not to answer	41	32	12	7	5	2	74	13	152
2018	Heterosexual	55	30	6	6	3	0	85	9	506
2018	Gay or lesbian	32	42	17	3	6	0	74	9	35
2018	Prefer not to answer	38	38	14	5	5	0	76	10	121

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	43	31	13	7	5	1	75	12	724
2020	Gay or lesbian	45	22	21	7	5	0	66	12	55
2020	Prefer not to answer	25	30	18	16	11	0	55	28	151
2019	Heterosexual	38	34	14	7	5	1	74	12	584
2019	Gay or lesbian	33	33	18	15	2	0	65	17	38
2019	Prefer not to answer	34	26	18	9	12	1	60	22	152
2018	Heterosexual	40	33	13	7	7	0	73	14	504
2018	Gay or lesbian	22	33	17	20	6	3	56	26	36
2018	Prefer not to answer	29	34	17	11	8	1	64	19	119

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	43	32	14	8	4	1	75	11	724
2020	Gay or lesbian	42	27	14	15	2	0	68	18	56
2020	Prefer not to answer	25	33	17	14	11	1	58	25	150
2019	Heterosexual	36	35	14	9	5	0	72	14	582
2019	Gay or lesbian	23	45	17	13	2	0	68	15	38
2019	Prefer not to answer	28	33	15	15	8	1	61	24	148
2018	Heterosexual	40	35	11	8	5	0	75	13	505
2018	Gay or lesbian	24	42	20	8	6	0	66	14	35
2018	Prefer not to answer	28	38	17	11	7	0	65	18	118

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	39	23	18	8	7	4	0	65	16	723
2020	Gay or lesbian	36	23	23	10	6	2	0	60	16	56
2020	Prefer not to answer	19	30	19	15	13	4	1	51	29	150
2019	Heterosexual	36	23	18	9	8	4	1	63	19	586
2019	Gay or lesbian	18	22	26	15	9	10	0	44	27	38
2019	Prefer not to answer	27	21	25	10	13	2	2	50	24	151
2018	Heterosexual	37	25	15	10	8	4	1	65	19	506
2018	Gay or lesbian	26	34	7	21	5	6	0	64	28	36
2018	Prefer not to answer	28	25	19	14	8	5	1	56	24	119

Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Heterosexual	20	38	42	731
2020	Gay or lesbian	36	34	30	56
2020	Prefer not to answer	30	33	38	152
2019	Heterosexual	27	35	38	588
2019	Gay or lesbian	27	41	32	38
2019	Prefer not to answer	25	33	42	153
2018	Heterosexual	26	36	37	514
2018	Gay or lesbian	27	44	29	36
2018	Prefer not to answer	35	32	33	121

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Heterosexual	8	28	55	1	4	5	153
2020	Prefer not to answer	9	24	42	4	6	14	45
2019	Heterosexual	11	31	35	4	8	11	159
2019	Gay or lesbian	0	23	38	8	23	8	10
2019	Prefer not to answer	18	10	40	3	18	11	40
2018	Heterosexual	12	27	38	7	11	4	139
2018	Gay or lesbian	24	21	21	0	11	23	10
2018	Prefer not to answer	19	23	30	7	15	6	43

Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	8	92	727
2020	Prefer not to answer	16	84	152
2019	Heterosexual	10	90	587
2019	Prefer not to answer	14	86	152
2018	Heterosexual	13	87	511
2018	Gay or lesbian	12	88	36
2018	Prefer not to answer	13	87	120

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	42	58	56
2020	Prefer not to answer	33	67	23
2019	Heterosexual	53	47	59
2019	Prefer not to answer	42	58	21
2018	Heterosexual	43	57	63
2018	Prefer not to answer	44	56	15

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	58	42	56
2020	Prefer not to answer	81	19	23
2019	Heterosexual	62	38	59
2019	Prefer not to answer	66	34	21
2018	Heterosexual	54	46	63
2018	Prefer not to answer	58	42	15

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Prefer not to answer	0	100	23

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Heterosexual	100	56
2020	Prefer not to answer	100	23
2019	Heterosexual	100	59
2019	Prefer not to answer	100	21
2018	Heterosexual	100	63
2018	Prefer not to answer	100	15

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Prefer not to answer	0	100	21

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	11	89	63

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	8	92	63

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	45	55	56
2020	Prefer not to answer	52	48	23
2019	Heterosexual	29	71	59
2019	Prefer not to answer	33	67	21
2018	Heterosexual	48	52	63
2018	Prefer not to answer	30	70	15

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	33	67	56
2020	Prefer not to answer	69	31	23
2019	Heterosexual	38	62	59
2019	Prefer not to answer	41	59	21
2018	Heterosexual	35	65	63
2018	Prefer not to answer	43	57	15

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	41	59	56
2020	Prefer not to answer	55	45	23
2019	Heterosexual	58	42	59
2019	Prefer not to answer	55	45	21
2018	Heterosexual	36	64	63
2018	Prefer not to answer	52	48	15

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	50	50	56
2020	Prefer not to answer	48	52	23
2019	Heterosexual	41	59	59
2019	Prefer not to answer	41	59	21
2018	Heterosexual	51	49	63
2018	Prefer not to answer	53	47	15

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	23	77	56
2020	Prefer not to answer	44	56	23
2019	Heterosexual	31	69	59
2019	Prefer not to answer	24	76	21
2018	Heterosexual	37	63	63

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	48	52	56
2020	Prefer not to answer	65	35	23
2019	Heterosexual	49	51	59
2019	Prefer not to answer	40	60	21
2018	Heterosexual	58	42	63

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	24	76	56
2020	Prefer not to answer	44	56	23
2019	Heterosexual	25	75	59
2019	Prefer not to answer	53	47	21
2018	Heterosexual	27	73	63
2018	Prefer not to answer	36	64	15

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	0	100	56
2019	Heterosexual	0	100	59

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	11	89	59

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	11	89	56

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	52	48	56
2020	Prefer not to answer	53	47	23
2019	Heterosexual	45	55	59
2019	Prefer not to answer	62	38	21
2018	Heterosexual	44	56	63
2018	Prefer not to answer	67	33	15

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	21	79	56
2020	Prefer not to answer	35	65	23
2019	Heterosexual	25	75	59
2019	Prefer not to answer	28	72	21
2018	Heterosexual	23	77	63
2018	Prefer not to answer	29	71	15

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	24	76	56
2019	Heterosexual	12	88	59
2018	Heterosexual	14	86	63

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	51	49	56
2020	Prefer not to answer	49	51	23
2019	Heterosexual	45	55	58
2019	Prefer not to answer	48	52	21
2018	Heterosexual	43	57	63
2018	Prefer not to answer	46	54	15

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	36	64	56
2020	Prefer not to answer	28	72	23
2019	Heterosexual	32	68	58
2019	Prefer not to answer	32	68	21
2018	Heterosexual	22	78	63
2018	Prefer not to answer	39	61	15

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	11	89	63

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	26	74	56
2020	Prefer not to answer	28	72	23
2019	Heterosexual	13	87	58
2019	Prefer not to answer	41	59	21
2018	Heterosexual	16	84	63
2018	Prefer not to answer	50	50	15

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	12	88	56

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	18	82	56
2019	Heterosexual	23	77	58
2018	Heterosexual	16	84	63

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	10	90	56
2019	Heterosexual	13	87	58
2018	Heterosexual	8	92	63

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	25	75	56
2020	Prefer not to answer	24	76	23
2019	Heterosexual	34	66	58
2018	Heterosexual	34	66	63

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	13	87	60

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	25	75	60

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	8	92	60

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	11	89	60

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	10	90	60

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	12	88	60
2018	Prefer not to answer	0	100	12

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	10	90	60

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	12	88	60

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	26	74	60

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Prefer not to answer	0	100	12

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	46	54	60
2018	Prefer not to answer	44	56	12

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Prefer not to answer	0	100	12

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	39	61	60
2018	Prefer not to answer	51	49	12

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	16	84	60

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	17	14	16	5	3	34	10	56	16	729
2020	Gay or lesbian	19	18	7	3	4	43	6	73	14	56
2020	Prefer not to answer	12	13	16	9	10	31	9	42	31	150
2019	Heterosexual	15	19	21	5	4	27	8	53	14	585
2019	Gay or lesbian	14	23	13	7	3	39	0	61	17	38
2019	Prefer not to answer	13	12	20	10	8	30	6	40	28	153
2018	Heterosexual	21	19	20	4	4	27	5	60	11	506
2018	Gay or lesbian	13	17	20	2	7	35	5	52	15	35
2018	Prefer not to answer	15	19	21	8	6	25	7	50	20	119

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	33	32	13	5	3	13	2	75	9	731
2020	Gay or lesbian	32	29	18	6	4	12	0	69	11	56
2020	Prefer not to answer	20	22	20	9	9	16	4	52	22	150
2019	Heterosexual	34	33	16	4	5	7	1	73	10	586
2019	Gay or lesbian	30	22	17	5	8	18	0	63	17	38
2019	Prefer not to answer	25	28	21	8	9	10	1	59	18	151
2018	Heterosexual	35	30	18	4	2	10	1	73	7	507
2018	Gay or lesbian	19	31	35	5	0	10	0	55	6	35
2018	Prefer not to answer	25	30	20	8	3	12	1	64	13	117

Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	7	93	727
2020	Prefer not to answer	16	84	149
2019	Heterosexual	6	94	585
2019	Bisexual	0	100	17
2019	Prefer not to answer	12	88	150
2018	Heterosexual	6	94	509
2018	Bisexual	0	100	13
2018	Prefer not to answer	9	91	120

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	30	70	53
2020	Prefer not to answer	32	68	22
2019	Heterosexual	47	53	38
2018	Heterosexual	27	73	31

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	76	24	53
2019	Heterosexual	86	14	38
2018	Heterosexual	70	30	31

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2020	Prefer not to answer	100	22
2019	Prefer not to answer	100	16
2018	Prefer not to answer	100	11

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Heterosexual	100	53
2020	Prefer not to answer	100	22
2019	Heterosexual	100	38
2018	Heterosexual	100	31

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Prefer not to answer	0	100	11

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	0	100	38
2018	Prefer not to answer	0	100	11

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Prefer not to answer	0	100	11

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	32	68	53
2020	Prefer not to answer	28	72	22
2019	Heterosexual	26	74	38
2018	Heterosexual	31	69	31

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	21	79	53
2019	Heterosexual	16	84	38
2018	Heterosexual	28	72	31

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	16	84	53
2020	Prefer not to answer	21	79	22
2019	Heterosexual	17	83	38
2018	Heterosexual	24	76	31

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	11	89	53

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	37	63	53
2020	Prefer not to answer	28	72	22
2019	Heterosexual	40	60	38
2018	Heterosexual	50	50	31

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	30	70	53
2020	Prefer not to answer	21	79	22
2019	Heterosexual	21	79	38
2018	Heterosexual	39	61	31

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2020	Heterosexual	100	53
2020	Prefer not to answer	100	22
2019	Heterosexual	100	38
2018	Heterosexual	100	31

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Prefer not to answer	0	100	16
2018	Prefer not to answer	0	100	11

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	15	85	38
2018	Prefer not to answer	0	100	11

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	15	85	53
2019	Heterosexual	21	79	38
2018	Heterosexual	25	75	31

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	Heterosexual	100	53
2019	Heterosexual	100	38
2018	Heterosexual	100	31

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	12	88	53
2020	Prefer not to answer	23	77	22

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	Prefer not to answer	100	22
2019	Prefer not to answer	100	16
2018	Heterosexual	100	31

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	10	90	53
2019	Heterosexual	22	78	38
2018	Heterosexual	20	80	31

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	34	66	53
2019	Heterosexual	25	75	38
2018	Heterosexual	21	79	30

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	15	85	53
2018	Heterosexual	24	76	30

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	11	89	53
2018	Prefer not to answer	0	100	11

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	19	81	53

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Heterosexual	0	100	38
2018	Prefer not to answer	0	100	11

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	13	87	53

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	35	65	53
2020	Prefer not to answer	53	47	22
2019	Heterosexual	57	43	38
2018	Heterosexual	42	58	30

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	0	100	28

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	20	80	28

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	0	100	28

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	0	100	28

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	0	100	28

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Prefer not to answer	0	100	10

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	43	57	28

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Prefer not to answer	0	100	10

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	50	50	28

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Prefer not to answer	0	100	10

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Heterosexual	62	38	28

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Prefer not to answer	0	100	10

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Prefer not to answer	0	100	10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	17	16	17	4	3	36	6	58	12	726
2020	Gay or lesbian	24	14	6	4	2	46	4	76	12	56
2020	Prefer not to answer	13	10	21	6	7	37	6	41	23	150
2019	Heterosexual	17	19	22	4	3	28	7	55	11	583
2019	Gay or lesbian	16	22	20	0	3	39	0	61	5	38
2019	Prefer not to answer	15	9	26	4	6	34	6	41	16	152
2018	Heterosexual	23	16	21	4	2	30	4	59	10	506
2018	Gay or lesbian	10	28	14	2	3	38	5	66	9	36
2018	Prefer not to answer	15	17	26	4	4	27	7	49	12	121

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	33	30	15	4	2	14	1	75	8	730
2020	Gay or lesbian	31	27	18	4	2	18	0	70	8	55
2020	Prefer not to answer	22	21	21	11	6	17	1	53	22	151
2019	Heterosexual	34	35	15	4	3	8	1	76	7	586
2019	Gay or lesbian	27	40	12	2	7	12	0	76	10	37
2019	Prefer not to answer	28	22	25	4	7	12	2	58	12	152
2018	Heterosexual	37	28	18	4	2	10	1	73	7	509
2018	Gay or lesbian	15	45	17	8	0	15	0	70	10	36
2018	Prefer not to answer	23	31	22	5	3	14	0	64	10	121

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	0	5	28	14	23	30	0	7	53	17

Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	30	22	17	14	15	2	53	30	729
2020	Gay or lesbian	23	21	20	12	21	1	45	34	56
2020	Prefer not to answer	21	17	21	20	22	1	38	42	151

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	30	26	23	11	9	0	0	57	20	725
2020	Gay or lesbian	38	23	21	16	2	0	0	61	18	56
2020	Prefer not to answer	29	22	24	11	10	1	1	53	22	150
2019	Heterosexual	22	29	20	14	14	0	1	51	29	585
2019	Gay or lesbian	10	19	28	25	18	0	0	29	43	38
2019	Prefer not to answer	11	22	27	12	24	1	3	34	38	152
2018	Heterosexual	22	22	23	16	15	0	1	44	32	513
2018	Gay or lesbian	18	18	27	21	12	0	4	38	34	36
2018	Prefer not to answer	11	16	21	17	31	2	3	28	50	119

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	16	26	23	17	17	0	0	42	35	727
2020	Gay or lesbian	17	16	28	17	23	0	0	32	40	56
2020	Prefer not to answer	16	27	22	14	21	0	0	43	35	150
2019	Heterosexual	16	25	26	18	14	0	0	41	33	586
2019	Gay or lesbian	13	25	34	12	16	0	0	38	28	38
2019	Prefer not to answer	17	25	21	16	19	0	2	44	35	150
2018	Heterosexual	16	22	30	18	14	0	0	38	32	512
2018	Gay or lesbian	13	28	27	12	20	0	0	41	32	36
2018	Prefer not to answer	11	22	28	20	16	1	2	34	38	119

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	26	27	21	12	12	0	1	54	25	727
2020	Gay or lesbian	29	20	23	9	17	0	2	50	26	54
2020	Prefer not to answer	26	26	19	15	12	0	1	53	27	151
2019	Heterosexual	25	29	21	13	10	1	1	55	24	582
2019	Gay or lesbian	10	32	34	14	6	0	3	44	21	37
2019	Prefer not to answer	26	23	21	17	9	2	2	50	28	152
2018	Heterosexual	25	24	27	12	10	0	1	50	22	511
2018	Gay or lesbian	13	47	14	23	3	0	0	59	27	36
2018	Prefer not to answer	14	28	31	13	10	3	1	44	24	120

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	27	22	21	14	12	2	1	51	27	725
2020	Gay or lesbian	30	15	18	16	16	5	0	47	34	55
2020	Prefer not to answer	22	22	22	12	14	4	4	48	28	151
2019	Heterosexual	19	24	23	17	14	1	1	44	32	584
2019	Gay or lesbian	9	25	20	25	15	3	3	36	43	38
2019	Prefer not to answer	14	25	24	19	14	3	2	41	34	151
2018	Heterosexual	19	23	24	17	15	1	1	43	33	509
2018	Gay or lesbian	10	25	25	26	14	0	0	35	40	36
2018	Prefer not to answer	14	19	26	20	17	3	1	35	38	119

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	42	20	15	8	9	0	5	65	18	729
2020	Gay or lesbian	43	20	16	11	4	2	4	67	16	56
2020	Prefer not to answer	34	21	12	12	11	0	9	61	26	150
2019	Heterosexual	44	23	12	7	8	0	5	72	16	585
2019	Gay or lesbian	44	24	21	2	2	0	7	73	4	38
2019	Prefer not to answer	42	19	15	7	8	4	5	67	17	150
2018	Heterosexual	44	21	13	6	8	1	7	70	16	514
2018	Gay or lesbian	43	18	20	7	2	0	10	68	10	36
2018	Prefer not to answer	39	14	16	9	7	2	13	62	20	118

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	29	26	20	12	13	1	0	55	25	731
2020	Gay or lesbian	35	28	18	6	13	0	0	63	19	56
2020	Prefer not to answer	22	25	25	13	15	0	1	47	28	150
2019	Heterosexual	31	28	19	10	10	0	1	60	20	584
2019	Gay or lesbian	36	22	29	9	4	0	0	58	13	38
2019	Prefer not to answer	27	26	18	13	11	2	3	56	25	151
2018	Heterosexual	33	21	22	10	12	0	1	55	23	511
2018	Gay or lesbian	42	13	21	14	5	3	3	58	20	36
2018	Prefer not to answer	25	22	28	10	12	1	3	49	22	119

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	30	24	17	11	12	0	5	58	24	729
2020	Gay or lesbian	40	21	17	4	4	0	15	71	9	55
2020	Prefer not to answer	22	24	19	9	15	2	10	52	27	150

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	34	30	19	10	4	1	2	66	15	727
2020	Gay or lesbian	35	27	23	6	3	2	4	66	10	55
2020	Prefer not to answer	22	27	22	16	8	2	3	52	25	150
2019	Heterosexual	33	31	19	11	5	1	1	65	16	585
2019	Gay or lesbian	15	30	42	7	5	0	0	45	13	38
2019	Prefer not to answer	22	35	22	10	5	2	4	61	16	152
2018	Heterosexual	31	34	21	7	6	1	2	66	13	512
2018	Gay or lesbian	24	39	21	10	3	0	3	65	13	36
2018	Prefer not to answer	25	29	22	15	4	2	3	57	21	118

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	25	30	23	10	10	1	1	57	20	729
2020	Gay or lesbian	28	32	21	6	13	0	0	61	19	55
2020	Prefer not to answer	12	30	21	19	13	3	2	44	34	150
2019	Heterosexual	28	30	22	11	7	2	1	59	19	582
2019	Gay or lesbian	11	30	26	24	9	0	0	41	33	38
2019	Prefer not to answer	23	27	20	14	12	2	1	52	27	152
2018	Heterosexual	28	29	24	10	8	1	1	57	19	512
2018	Gay or lesbian	15	34	27	19	2	0	3	50	22	36
2018	Prefer not to answer	15	29	24	18	12	2	0	45	31	118

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	36	30	19	8	6	1	1	67	14	726
2020	Gay or lesbian	42	30	15	9	5	0	0	71	14	55
2020	Prefer not to answer	20	33	20	8	15	1	3	55	24	150
2019	Heterosexual	40	25	18	11	5	1	1	66	16	582
2019	Gay or lesbian	17	32	30	16	5	0	0	48	22	38
2019	Prefer not to answer	30	26	19	11	9	2	3	59	21	152
2018	Heterosexual	35	28	22	8	5	0	1	64	14	511
2018	Gay or lesbian	22	38	29	5	0	0	6	64	5	36
2018	Prefer not to answer	24	31	23	12	6	3	1	57	19	119

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	41	25	15	10	7	1	1	67	17	726
2020	Gay or lesbian	42	38	11	4	1	2	0	82	6	53
2020	Prefer not to answer	27	31	15	9	16	0	2	59	26	148
2019	Heterosexual	42	23	13	11	9	0	2	66	20	583
2019	Gay or lesbian	18	45	19	10	5	2	0	64	16	38
2019	Prefer not to answer	28	31	18	7	10	2	4	63	18	151

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	26	31	24	13	5	0	58	18	728
2020	Gay or lesbian	28	31	19	15	6	0	59	21	55
2020	Prefer not to answer	24	22	23	19	12	1	47	31	149

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	26	31	19	13	9	0	1	57	23	728
2020	Gay or lesbian	29	25	23	18	6	0	0	54	23	55
2020	Prefer not to answer	20	26	21	17	15	0	1	47	32	148
2019	Heterosexual	37	30	19	7	5	1	1	68	13	579
2019	Gay or lesbian	30	33	13	15	9	0	0	63	24	38
2019	Prefer not to answer	31	23	26	7	6	2	5	57	15	152
2018	Heterosexual	36	27	21	9	5	1	1	64	15	507
2018	Gay or lesbian	23	40	14	17	0	0	6	67	18	35
2018	Prefer not to answer	29	21	27	13	7	2	1	52	21	117

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	44	28	17	6	3	0	2	73	10	723
2020	Gay or lesbian	36	29	27	6	0	0	3	67	6	56
2020	Prefer not to answer	33	32	14	11	7	1	2	67	19	149
2019	Heterosexual	52	23	13	6	5	0	1	76	10	584
2019	Gay or lesbian	32	36	13	10	6	0	3	70	17	38
2019	Prefer not to answer	36	22	17	10	9	2	4	62	20	149
2018	Heterosexual	54	24	12	4	5	0	1	79	9	506
2018	Gay or lesbian	41	27	11	10	3	0	8	74	14	36
2018	Prefer not to answer	42	26	13	4	9	3	3	72	14	118

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	36	39	16	6	3	1	75	9	724
2020	Gay or lesbian	23	33	30	10	1	2	58	11	56
2020	Prefer not to answer	27	33	23	9	5	3	62	15	150

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	69	15	7	2	1	1	6	90	3	722
2020	Gay or lesbian	72	14	3	2	0	4	5	94	2	56
2020	Prefer not to answer	54	21	11	3	1	1	9	83	5	148
2019	Heterosexual	73	13	4	2	2	1	6	92	4	581
2019	Gay or lesbian	61	24	2	0	2	0	12	95	2	38
2019	Prefer not to answer	58	9	10	5	4	3	10	78	11	151
2018	Heterosexual	71	14	6	2	2	1	5	90	5	508
2018	Gay or lesbian	69	20	0	0	3	0	8	96	4	36
2018	Prefer not to answer	59	16	7	4	4	2	8	84	9	118

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	79	8	4	3	2	1	4	91	5	725
2020	Gay or lesbian	80	2	0	2	4	2	9	93	7	55
2020	Prefer not to answer	58	17	4	7	5	2	6	82	14	148
2019	Heterosexual	73	12	5	3	3	1	3	88	7	582
2019	Gay or lesbian	81	12	4	2	0	0	0	94	2	38
2019	Prefer not to answer	63	15	7	2	7	4	4	84	9	150
2018	Heterosexual	73	12	6	2	3	1	4	89	5	509
2018	Gay or lesbian	73	8	9	0	0	2	8	90	0	35
2018	Prefer not to answer	68	10	5	6	3	3	5	85	9	119

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	69	18	5	3	1	0	3	91	4	720
2020	Gay or lesbian	68	19	2	4	0	0	7	93	4	56
2020	Prefer not to answer	66	20	7	2	1	1	4	89	3	149
2019	Heterosexual	59	26	7	4	2	0	2	87	6	579
2019	Gay or lesbian	50	37	8	5	0	0	0	87	5	38
2019	Prefer not to answer	49	33	7	2	4	1	4	86	6	151
2018	Heterosexual	58	24	11	2	2	0	2	85	4	511
2018	Gay or lesbian	49	40	0	0	11	0	0	89	11	35
2018	Prefer not to answer	51	21	13	5	3	1	6	77	9	118

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	68	16	6	3	4	0	2	87	7	725
2020	Gay or lesbian	65	14	8	6	2	0	6	84	8	56
2020	Prefer not to answer	53	18	8	6	10	0	4	74	17	149
2019	Heterosexual	61	18	9	5	5	0	2	81	10	576
2019	Gay or lesbian	50	25	14	9	2	0	0	75	11	38
2019	Prefer not to answer	57	19	10	4	6	2	3	79	11	150
2018	Heterosexual	62	18	11	4	3	0	2	81	8	508
2018	Gay or lesbian	54	31	8	5	2	0	0	85	7	34
2018	Prefer not to answer	47	22	11	8	5	2	5	75	14	118

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	67	8	3	1	1	0	20	94	3	724
2020	Gay or lesbian	62	6	7	0	1	2	22	90	1	55
2020	Prefer not to answer	56	7	7	2	1	0	27	86	4	149
2019	Heterosexual	61	9	5	1	1	0	23	90	3	575
2019	Gay or lesbian	56	16	6	2	0	0	20	90	3	38
2019	Prefer not to answer	55	16	3	0	1	1	24	94	2	150
2018	Heterosexual	56	11	6	2	0	0	24	90	3	503
2018	Gay or lesbian	54	15	3	0	0	0	27	95	0	35
2018	Prefer not to answer	46	11	3	4	1	3	33	89	7	117

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	74	15	6	1	1	0	3	92	2	726
2020	Gay or lesbian	71	12	6	8	0	0	4	86	8	55
2020	Prefer not to answer	60	17	6	3	2	1	11	87	6	150
2019	Heterosexual	66	18	7	2	1	1	6	90	3	576
2019	Gay or lesbian	70	14	10	4	0	0	2	86	4	38
2019	Prefer not to answer	65	17	6	2	4	1	6	88	6	150
2018	Heterosexual	61	17	10	2	2	1	7	85	4	509
2018	Gay or lesbian	72	16	9	3	0	0	0	88	3	35
2018	Prefer not to answer	54	17	6	7	5	2	9	80	13	118

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	48	15	12	11	12	0	2	64	23	727
2020	Gay or lesbian	62	7	11	4	15	0	2	70	19	55
2020	Prefer not to answer	33	17	13	10	22	1	5	53	33	150
2019	Heterosexual	53	15	13	7	9	0	4	70	17	582
2019	Gay or lesbian	57	15	21	0	5	0	2	73	6	37
2019	Prefer not to answer	48	17	11	7	8	3	6	71	17	151
2018	Heterosexual	51	15	13	7	10	0	4	69	18	510
2018	Gay or lesbian	68	8	6	6	5	0	6	81	12	35
2018	Prefer not to answer	48	13	11	5	12	2	9	69	19	118

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	45	29	17	5	3	0	1	75	8	727
2020	Gay or lesbian	54	21	13	1	4	2	4	80	6	55
2020	Prefer not to answer	40	29	16	6	5	1	4	72	11	148
2019	Heterosexual	53	27	12	2	2	0	3	83	4	573
2019	Gay or lesbian	54	26	16	2	0	0	2	81	2	38
2019	Prefer not to answer	52	23	11	1	2	4	7	84	4	151
2018	Heterosexual	52	29	12	3	3	0	2	82	5	508
2018	Gay or lesbian	65	8	14	2	0	3	8	82	3	35
2018	Prefer not to answer	42	25	14	5	2	2	11	76	7	119

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	21	38	27	8	5	0	60	13	728
2020	Gay or lesbian	24	39	25	9	4	0	63	12	56
2020	Prefer not to answer	18	34	23	15	9	1	52	24	151

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	12	30	35	16	6	0	42	23	729
2020	Gay or lesbian	13	23	42	12	9	0	36	21	56
2020	Prefer not to answer	9	20	36	22	14	0	29	36	151
2019	Heterosexual	14	31	35	14	7	0	44	21	586
2019	Gay or lesbian	7	40	43	4	6	0	47	10	37
2019	Prefer not to answer	17	23	36	14	10	1	40	24	151
2018	Heterosexual	15	30	34	14	6	0	46	20	512
2018	Gay or lesbian	10	46	19	21	4	0	56	25	36
2018	Prefer not to answer	8	19	43	24	4	2	27	29	121

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	11	22	37	22	9	0	0	31	32	727
2020	Gay or lesbian	10	21	29	32	7	0	0	40	32	55
2020	Prefer not to answer	23	20	39	13	5	0	0	18	43	151
2019	Heterosexual	10	19	38	23	9	0	1	32	29	579
2019	Gay or lesbian	4	12	48	24	11	0	0	35	17	38
2019	Prefer not to answer	9	31	35	15	7	2	0	23	41	151
2018	Heterosexual	10	19	34	23	12	0	1	36	30	501
2018	Gay or lesbian	15	15	29	26	14	0	0	40	30	36
2018	Prefer not to answer	10	22	44	17	5	1	1	23	33	119

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	39	41	10	5	1	3	83	7	729
2020	Gay or lesbian	32	50	12	2	2	2	84	4	56
2020	Prefer not to answer	23	39	18	10	8	2	63	18	151
2019	Heterosexual	29	41	16	7	3	3	73	11	583
2019	Gay or lesbian	16	42	15	15	0	12	66	17	38
2019	Prefer not to answer	25	31	24	11	5	5	58	17	152
2018	Heterosexual	27	38	18	8	5	4	68	13	513
2018	Gay or lesbian	8	33	37	13	3	6	43	18	36
2018	Prefer not to answer	22	37	18	10	9	5	62	20	121

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	34	31	14	12	6	3	67	19	728
2020	Gay or lesbian	33	30	17	16	2	2	64	18	56
2020	Prefer not to answer	13	28	21	20	14	5	42	36	148

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	37	30	10	12	9	2	1	69	21	729
2020	Gay or lesbian	33	41	7	11	8	0	0	74	19	56
2020	Prefer not to answer	20	22	17	16	21	2	3	44	38	151

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	43	29	12	6	4	5	1	77	10	729
2020	Gay or lesbian	49	25	10	5	3	6	1	80	9	56
2020	Prefer not to answer	28	36	10	6	11	6	3	70	19	151

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	29	37	14	12	5	2	0	68	18	728
2020	Gay or lesbian	32	26	18	13	11	0	0	58	24	56
2020	Prefer not to answer	14	29	20	16	17	4	1	45	34	151
2019	Heterosexual	22	38	19	12	8	2	0	61	20	586
2019	Gay or lesbian	9	24	34	25	5	2	0	34	31	38
2019	Prefer not to answer	19	29	20	16	13	2	0	49	30	152
2018	Heterosexual	25	36	16	12	9	1	0	62	22	515
2018	Gay or lesbian	8	31	16	30	5	9	0	43	39	36
2018	Prefer not to answer	15	37	15	17	13	2	0	54	31	120

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	41	41	8	7	2	0	83	9	730
2020	Gay or lesbian	41	34	10	12	2	0	75	15	56
2020	Prefer not to answer	24	45	13	13	3	1	70	17	151

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	37	37	11	10	4	1	75	14	729
2020	Gay or lesbian	42	24	9	21	4	0	65	25	56
2020	Prefer not to answer	24	35	20	12	7	1	59	20	151

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	36	39	14	6	2	1	1	77	8	728
2020	Gay or lesbian	38	31	23	6	2	0	0	69	8	56
2020	Prefer not to answer	24	37	21	11	5	1	2	63	16	150

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	44	38	10	2	2	2	2	85	4	728
2020	Gay or lesbian	52	32	10	1	2	0	2	86	3	56
2020	Prefer not to answer	28	37	20	9	4	1	0	66	13	151

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	72	18	4	0	0	5	0	95	1	729
2020	Gay or lesbian	75	5	5	2	0	13	0	92	3	53
2020	Prefer not to answer	64	19	6	1	1	7	2	91	2	151

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	46	38	9	5	1	1	85	6	726
2020	Gay or lesbian	48	35	9	5	0	3	86	5	56
2020	Prefer not to answer	31	38	17	7	6	1	70	13	149

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	48	32	8	7	5	0	0	80	12	723
2020	Gay or lesbian	48	35	8	5	4	0	0	83	9	56
2020	Prefer not to answer	29	33	12	10	13	2	1	64	24	149

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	46	30	8	9	6	1	1	77	15	727
2020	Gay or lesbian	37	29	12	14	8	0	0	66	22	56
2020	Prefer not to answer	29	26	15	14	12	2	1	57	27	148

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	18	44	15	17	4	1	1	63	22	144
2020	Gay or lesbian	21	51	15	14	0	0	0	71	14	12
2020	Prefer not to answer	28	35	17	21	0	0	0	62	21	29
2019	Heterosexual	22	49	12	11	1	1	3	74	13	116
2019	Gay or lesbian	10	61	7	23	0	0	0	70	23	11
2019	Prefer not to answer	22	40	19	19	0	0	0	62	19	23

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	99	1	144
2020	Gay or lesbian	100	0	12
2020	Prefer not to answer	97	3	29

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	19	32	15	23	10	1	51	33	143
2020	Gay or lesbian	0	20	39	41	0	0	20	41	12
2020	Prefer not to answer	7	43	17	21	12	0	50	33	28

Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	8	92	724
2020	Gay or lesbian	2	98	56
2020	Prefer not to answer	10	90	151

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	12	88	725
2020	Gay or lesbian	18	82	56
2020	Prefer not to answer	17	83	151
2019	Heterosexual	13	87	586
2019	Gay or lesbian	10	90	38
2019	Prefer not to answer	23	77	151

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	48	52	90
2020	Gay or lesbian	51	49	10
2020	Prefer not to answer	44	56	24

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	78	22	90
2020	Gay or lesbian	76	24	10
2020	Prefer not to answer	70	30	24
2019	Heterosexual	85	15	78
2019	Prefer not to answer	87	13	35

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	51	36	5	6	2	0	88	7	71
2020	Prefer not to answer	38	38	18	0	7	0	76	7	17
2019	Heterosexual	55	38	1	5	1	0	93	6	67
2019	Prefer not to answer	51	35	4	2	4	4	90	6	31

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	48	34	6	5	3	2	3	86	8	728
2020	Gay or lesbian	51	35	5	2	0	4	2	92	2	56
2020	Prefer not to answer	34	34	11	10	7	1	3	71	18	152

Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	34	42	23	1	55	45	729
2020	Gay or lesbian	43	36	21	0	46	54	56
2020	Prefer not to answer	36	37	26	1	50	50	152

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Heterosexual	35	65	256
2020	Gay or lesbian	37	63	25
2020	Prefer not to answer	38	62	56

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	13	22	16	23	21	2	3	37	47	256
2020	Gay or lesbian	14	25	19	19	18	0	5	40	40	25
2020	Prefer not to answer	9	25	15	15	29	0	7	36	47	56

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	9	15	14	22	37	1	2	25	61	256
2020	Gay or lesbian	7	7	20	22	44	0	0	14	66	25
2020	Prefer not to answer	6	16	12	16	45	0	5	23	65	56

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Heterosexual	41	19	13	5	6	3	13	71	13	728
2020	Gay or lesbian	53	12	13	6	5	2	10	73	12	56
2020	Prefer not to answer	30	22	12	8	5	3	19	68	17	152
2019	Heterosexual	41	16	13	9	9	2	10	65	20	579
2019	Gay or lesbian	24	32	14	15	10	0	5	59	26	38
2019	Prefer not to answer	27	22	11	9	17	2	10	57	30	149
2018	Heterosexual	42	16	16	8	7	1	10	65	17	512
2018	Gay or lesbian	30	23	12	15	14	0	6	56	31	36
2018	Prefer not to answer	33	15	14	13	13	2	10	54	30	119

Report a problem on this page

Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 122. What is your sexual orientation?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack