2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 40 3 7 3 0 0 87 9 332
2020 Non-visible minority 40 47 3 8 2 0 0 87 10 650

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 81 15 1 1 1 0 1 97 2 331
2020 Non-visible minority 82 14 1 1 1 0 0 97 2 647
2017 Visible minority 71 24 2 2 1 0 1 96 2 176
2017 Non-visible minority 69 25 2 2 1 0 1 95 3 499
2014 Visible minority 73 17 4 3 2 1 0 91 6 178
2014 Non-visible minority 74 17 3 4 1 0 0 92 5 517

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 37 10 9 3 0 0 78 12 332
2020 Non-visible minority 40 36 10 10 3 0 0 76 13 650
2019 Visible minority 39 33 9 10 9 0 0 72 19 237
2019 Non-visible minority 40 33 7 13 8 0 0 72 21 567
2017 Visible minority 41 37 5 11 6 0 0 78 17 178
2017 Non-visible minority 45 37 4 10 4 0 0 82 14 500
2014 Visible minority 43 33 10 7 6 1 0 77 13 176
2014 Non-visible minority 45 31 6 12 6 0 0 76 18 517

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 40 10 8 4 0 0 78 12 330
2020 Non-visible minority 33 43 11 10 3 0 0 76 13 646
2019 Visible minority 31 36 10 16 6 0 0 68 22 238
2019 Non-visible minority 35 37 10 13 4 0 1 72 18 561
2018 Visible minority 30 45 8 12 4 0 0 75 17 208
2018 Non-visible minority 32 41 8 15 3 1 0 73 18 481
2017 Visible minority 29 40 15 11 4 1 0 70 15 177
2017 Non-visible minority 35 43 9 9 3 0 1 79 12 500
2014 Visible minority 26 38 16 14 5 0 1 64 19 177
2014 Non-visible minority 34 40 12 9 4 0 0 75 13 517

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 36 10 8 2 0 0 79 11 327
2020 Non-visible minority 41 36 10 10 2 0 1 78 12 644
2019 Visible minority 37 35 13 10 3 1 1 73 14 236
2019 Non-visible minority 46 35 10 6 2 1 0 82 9 560
2017 Visible minority 38 37 13 9 2 1 0 76 11 176
2017 Non-visible minority 46 39 7 6 1 0 0 86 7 497
2014 Visible minority 34 43 12 8 3 0 1 77 11 177
2014 Non-visible minority 47 35 9 7 1 0 0 82 8 517

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 32 14 11 6 0 0 69 18 330
2020 Non-visible minority 39 29 10 12 8 1 1 70 20 647
2019 Visible minority 40 30 12 12 5 0 1 71 17 239
2019 Non-visible minority 42 30 12 10 5 1 0 73 15 566
2018 Visible minority 43 31 11 7 6 1 1 75 14 206
2018 Non-visible minority 41 31 14 8 5 0 1 73 13 478
2017 Visible minority 39 35 9 10 5 1 1 76 16 177
2017 Non-visible minority 40 35 9 9 5 0 1 77 14 496
2014 Visible minority 35 34 12 11 7 1 1 70 18 177
2014 Non-visible minority 42 29 11 9 6 0 2 73 15 517

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 38 14 5 3 0 0 78 8 330
2020 Non-visible minority 43 36 10 7 3 0 0 80 11 649
2019 Visible minority 38 38 13 7 3 0 1 77 10 240
2019 Non-visible minority 46 34 11 4 4 0 0 80 9 564
2018 Visible minority 46 34 12 6 2 0 0 80 8 208
2018 Non-visible minority 45 38 9 5 3 0 0 83 8 478
2017 Visible minority 38 40 13 6 3 1 0 78 9 178
2017 Non-visible minority 42 44 6 5 3 0 0 86 8 496
2014 Visible minority 32 40 12 10 5 1 1 73 14 178
2014 Non-visible minority 39 43 10 5 3 0 0 82 8 517

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 35 15 11 9 0 0 65 20 333
2020 Non-visible minority 30 36 14 11 7 0 0 67 18 648
2019 Visible minority 25 37 13 12 12 1 0 63 24 239
2019 Non-visible minority 27 37 12 14 9 0 0 64 23 564
2018 Visible minority 25 36 16 10 12 1 0 61 22 207
2018 Non-visible minority 28 33 16 12 11 1 0 61 23 479
2017 Visible minority 26 36 9 15 14 0 0 62 29 178
2017 Non-visible minority 29 35 11 14 9 0 0 65 24 497
2014 Visible minority 22 32 17 16 12 1 0 54 28 178
2014 Non-visible minority 25 39 16 12 9 0 0 64 21 517

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 41 8 9 3 0 0 80 11 331
2020 Non-visible minority 34 43 11 10 3 0 0 76 13 645
2019 Visible minority 38 39 8 10 5 0 0 77 15 239
2019 Non-visible minority 39 37 11 8 4 1 0 76 13 562
2018 Visible minority 34 43 10 7 4 1 0 79 11 208
2018 Non-visible minority 36 39 11 9 5 0 0 75 14 477
2017 Visible minority 32 47 12 4 5 0 0 79 9 177
2017 Non-visible minority 33 46 10 7 4 0 0 79 11 497

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 54 34 7 3 2 0 0 88 5 332
2020 Non-visible minority 55 32 7 4 1 0 0 87 5 645
2019 Visible minority 58 25 10 5 2 0 1 83 7 239
2019 Non-visible minority 55 32 6 5 2 0 0 87 7 560
2018 Visible minority 58 30 5 3 2 2 0 90 5 207
2018 Non-visible minority 56 34 6 2 1 1 0 91 3 477
2017 Visible minority 43 42 7 4 3 1 0 86 7 178
2017 Non-visible minority 48 39 7 3 1 1 0 88 5 495
2014 Visible minority 51 33 11 2 3 1 0 84 5 178
2014 Non-visible minority 51 36 6 4 2 0 0 87 6 516

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 35 15 11 6 0 0 68 17 330
2020 Non-visible minority 37 32 13 12 6 0 0 69 18 647
2019 Visible minority 32 34 16 10 8 0 0 66 18 240
2019 Non-visible minority 35 31 12 13 9 0 0 67 22 566
2018 Visible minority 38 32 13 6 10 0 0 70 16 207
2018 Non-visible minority 35 32 13 10 9 1 0 68 19 480
2017 Visible minority 28 39 12 9 11 1 0 68 20 175
2017 Non-visible minority 34 37 8 12 8 1 0 71 20 497

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 30 10 3 2 0 0 86 4 331
2020 Non-visible minority 58 29 8 3 2 0 0 87 5 642
2019 Visible minority 56 30 7 5 1 0 0 87 6 238
2019 Non-visible minority 58 30 8 3 1 0 0 88 4 564
2018 Visible minority 66 25 7 1 1 0 0 91 2 204
2018 Non-visible minority 60 29 8 2 0 0 0 90 2 474
2017 Visible minority 53 38 7 2 0 0 0 91 2 175
2017 Non-visible minority 60 31 6 2 0 0 0 91 3 498
2014 Visible minority 63 25 7 1 3 1 0 89 4 178
2014 Non-visible minority 65 27 5 1 1 0 0 93 2 516

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 35 16 12 6 0 1 66 18 331
2020 Non-visible minority 33 33 14 11 8 1 0 67 19 640
2019 Visible minority 30 35 19 8 7 0 1 66 15 239
2019 Non-visible minority 32 38 13 10 6 0 0 70 16 565
2018 Visible minority 30 36 18 9 7 0 0 66 16 205
2018 Non-visible minority 33 36 15 9 7 0 1 69 16 476
2017 Visible minority 26 41 13 11 7 0 0 68 19 176
2017 Non-visible minority 34 41 9 9 6 0 0 75 15 498
2014 Visible minority 20 43 15 12 10 1 0 63 22 177
2014 Non-visible minority 27 43 11 13 6 0 0 70 19 517

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 34 19 8 5 0 0 67 14 332
2020 Non-visible minority 35 35 14 10 6 0 0 70 16 649
2019 Visible minority 31 30 23 10 6 0 0 61 16 240
2019 Non-visible minority 37 33 15 8 6 0 1 70 15 565
2018 Visible minority 32 37 15 8 7 0 1 69 15 207
2018 Non-visible minority 37 33 14 10 6 0 1 70 16 477
2017 Visible minority 31 36 15 13 3 1 0 68 17 176
2017 Non-visible minority 37 37 11 10 4 0 0 75 15 500
2014 Visible minority 27 35 18 10 9 1 1 63 19 178
2014 Non-visible minority 31 36 15 10 6 0 1 68 17 515

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 39 13 8 4 1 0 75 12 328
2020 Non-visible minority 35 38 13 9 4 0 0 73 14 642
2019 Visible minority 31 40 13 10 5 0 0 71 16 239
2019 Non-visible minority 31 39 11 14 5 0 0 70 19 562
2018 Visible minority 26 39 19 9 7 0 0 65 16 207
2018 Non-visible minority 33 34 14 12 6 0 0 68 18 473
2017 Visible minority 31 33 15 17 5 0 0 63 22 176
2017 Non-visible minority 32 40 11 11 6 0 0 72 17 499
2014 Visible minority 31 30 20 10 9 1 0 61 19 178
2014 Non-visible minority 32 39 13 9 6 0 0 71 15 517

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 36 10 3 3 0 0 84 6 331
2020 Non-visible minority 52 31 9 5 3 0 0 83 9 647
2019 Visible minority 45 35 10 5 3 0 1 81 8 240
2019 Non-visible minority 51 31 11 5 2 0 0 82 7 566
2018 Visible minority 47 38 10 3 2 0 0 85 5 207
2018 Non-visible minority 49 34 9 6 3 0 0 83 9 476
2017 Visible minority 35 50 9 5 1 0 0 85 6 175
2017 Non-visible minority 47 40 6 5 2 0 0 87 7 499
2014 Visible minority 39 38 13 6 2 2 0 79 8 178
2014 Non-visible minority 48 36 9 4 3 0 0 85 6 516

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 33 18 8 9 0 0 65 17 328
2020 Non-visible minority 32 27 18 11 11 0 0 60 22 645
2019 Visible minority 41 26 17 8 8 0 0 67 16 238
2019 Non-visible minority 31 30 17 13 9 0 0 62 21 566
2018 Visible minority 37 37 8 10 8 0 0 74 18 209
2018 Non-visible minority 34 28 20 12 5 1 0 63 17 479
2017 Visible minority 34 37 19 7 1 1 1 72 8 175
2017 Non-visible minority 35 35 14 9 6 0 1 71 15 499
2014 Visible minority 41 35 17 2 5 1 0 76 7 177
2014 Non-visible minority 42 28 15 8 6 0 0 71 14 517

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 14 24 32 22 8 0 1 30 38 331
2020 Non-visible minority 11 25 32 20 10 1 1 30 37 648
2019 Visible minority 13 22 30 22 10 0 3 33 36 240
2019 Non-visible minority 12 26 30 18 12 2 1 30 39 567
2018 Visible minority 10 32 28 20 7 1 1 27 43 207
2018 Non-visible minority 9 25 32 22 9 2 2 32 35 478
2017 Visible minority 10 27 34 16 7 2 4 25 39 177
2017 Non-visible minority 11 21 37 16 9 2 3 26 34 494
2014 Visible minority 8 20 38 21 9 1 2 31 29 176
2014 Non-visible minority 5 20 34 26 10 1 4 38 26 517

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 8 14 25 27 19 4 2 49 24 330
2020 Non-visible minority 8 17 28 25 19 2 1 45 26 644
2019 Visible minority 16 17 28 20 13 3 3 36 35 238
2019 Non-visible minority 12 26 28 18 12 2 2 32 39 565
2018 Visible minority 15 28 23 18 11 2 3 31 45 203
2018 Non-visible minority 14 24 29 18 11 3 1 30 40 477
2017 Visible minority 12 23 31 13 12 6 4 27 39 175
2017 Non-visible minority 13 21 27 20 11 3 4 34 37 497
2014 Visible minority 10 19 33 20 11 4 4 33 32 178
2014 Non-visible minority 11 21 28 21 13 3 3 36 34 517

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 9 13 27 29 12 4 5 46 24 332
2020 Non-visible minority 8 16 31 22 16 3 4 41 26 643
2019 Visible minority 12 15 27 22 13 3 7 39 30 238
2019 Non-visible minority 10 16 28 24 16 3 3 42 28 566
2018 Visible minority 13 21 23 22 12 3 6 38 37 204
2018 Non-visible minority 9 18 27 24 12 3 5 40 30 478
2017 Visible minority 12 15 29 17 12 4 11 34 32 175
2017 Non-visible minority 8 13 30 22 14 4 9 42 24 497
2014 Visible minority 11 16 31 20 10 4 9 34 30 178
2014 Non-visible minority 8 17 26 24 13 2 9 42 29 516

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 9 14 28 28 19 0 2 47 24 327
2020 Non-visible minority 9 17 31 27 16 1 0 43 26 644
2019 Visible minority 8 10 30 25 22 1 3 49 19 234
2019 Non-visible minority 9 16 32 25 14 1 2 41 26 565
2018 Visible minority 9 14 34 23 18 1 1 42 24 207
2018 Non-visible minority 10 16 32 26 13 2 2 40 27 471
2017 Visible minority 5 19 33 23 12 3 4 38 26 171
2017 Non-visible minority 10 16 26 31 15 1 2 47 26 498
2014 Visible minority 7 12 28 32 17 1 3 51 19 176
2014 Non-visible minority 7 15 32 28 15 0 3 45 22 515

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 13 14 28 26 17 1 2 45 27 331
2020 Non-visible minority 13 19 25 21 18 1 3 41 33 648
2019 Visible minority 15 15 32 19 14 1 3 35 32 239
2019 Non-visible minority 14 20 28 20 14 2 3 35 36 566
2018 Visible minority 16 22 30 13 14 2 3 29 40 206
2018 Non-visible minority 17 23 27 16 12 2 2 30 42 479
2017 Visible minority 15 24 27 16 13 2 3 31 41 174
2017 Non-visible minority 19 22 27 17 10 1 4 29 43 495
2014 Visible minority 15 18 31 23 10 1 3 34 34 178
2014 Non-visible minority 15 21 31 17 12 1 3 30 38 515

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 8 13 22 25 20 7 4 51 24 329
2020 Non-visible minority 8 16 24 25 18 6 2 47 26 645
2019 Visible minority 18 17 24 22 11 4 4 35 38 236
2019 Non-visible minority 19 22 26 17 10 4 2 29 43 566
2018 Visible minority 16 24 25 17 10 5 2 29 44 205
2018 Non-visible minority 15 23 28 18 10 3 2 30 40 475
2017 Visible minority 16 18 27 19 10 6 4 32 38 175
2017 Non-visible minority 14 22 28 18 12 3 4 32 38 497
2014 Visible minority 11 23 25 20 9 5 6 33 39 178
2014 Non-visible minority 14 18 27 21 13 2 5 37 34 516

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 9 15 30 22 17 4 3 42 26 328
2020 Non-visible minority 7 20 32 19 17 3 2 38 29 644
2019 Visible minority 11 13 31 21 15 5 5 40 26 236
2019 Non-visible minority 12 20 31 23 12 2 1 36 32 566
2018 Visible minority 14 15 31 20 10 5 4 34 32 207
2018 Non-visible minority 13 18 33 20 11 4 2 32 33 476
2017 Visible minority 11 23 30 15 12 5 4 30 36 175
2017 Non-visible minority 10 18 34 19 12 3 5 34 30 499
2014 Visible minority 10 18 31 22 11 3 6 36 30 176
2014 Non-visible minority 8 17 34 21 12 2 6 36 27 517

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 6 12 33 29 17 1 1 48 18 331
2020 Non-visible minority 5 17 35 28 13 1 1 42 22 647
2019 Visible minority 9 15 31 27 13 2 3 42 26 239
2019 Non-visible minority 8 22 38 22 9 0 1 31 30 568
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 32 18 9 7 6 4 62 18 330
2020 Non-visible minority 28 28 17 8 4 9 5 66 14 648
2019 Visible minority 30 27 19 7 7 5 5 63 16 238
2019 Non-visible minority 30 29 15 9 6 7 4 67 17 566
2018 Visible minority 20 34 23 10 3 6 3 60 15 206
2018 Non-visible minority 26 31 18 9 5 7 4 64 16 476
2017 Visible minority 23 33 17 11 4 7 4 63 17 177
2017 Non-visible minority 31 33 12 10 4 7 4 71 15 499
2014 Visible minority 31 35 17 8 4 3 2 69 13 178
2014 Non-visible minority 32 34 15 9 4 3 3 70 14 517

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 29 7 8 6 2 0 78 14 331
2020 Non-visible minority 54 27 7 6 4 2 0 83 10 645
2019 Visible minority 41 31 9 10 8 1 1 74 17 238
2019 Non-visible minority 50 28 8 8 5 1 0 78 14 566
2018 Visible minority 42 31 11 9 5 1 1 74 14 206
2018 Non-visible minority 50 28 8 7 5 1 0 79 13 476
2017 Visible minority 37 31 12 11 8 0 1 70 19 178
2017 Non-visible minority 50 31 6 7 4 2 0 82 11 500
2014 Visible minority 48 29 9 8 4 1 0 78 13 178
2014 Non-visible minority 53 28 9 6 3 0 0 82 9 517

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 55 32 7 3 3 0 0 87 6 331
2020 Non-visible minority 65 25 6 3 1 0 0 90 4 646
2019 Visible minority 50 31 8 6 4 1 0 82 10 238
2019 Non-visible minority 57 28 6 6 2 0 0 86 8 564
2018 Visible minority 53 35 7 4 2 0 0 88 6 206
2018 Non-visible minority 55 34 7 2 1 1 0 90 3 476
2017 Visible minority 45 37 8 6 4 0 0 82 10 177
2017 Non-visible minority 53 36 7 3 2 0 0 89 5 497
2014 Visible minority 42 36 11 10 1 1 0 78 12 177
2014 Non-visible minority 49 39 5 5 1 0 0 88 6 517

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 30 14 6 3 1 1 77 9 331
2020 Non-visible minority 49 35 9 3 1 2 0 86 5 644
2019 Visible minority 41 33 17 4 3 1 0 75 8 239
2019 Non-visible minority 47 33 10 6 3 1 0 81 8 566
2018 Visible minority 36 46 8 5 1 1 1 85 7 205
2018 Non-visible minority 46 36 10 5 1 2 0 83 7 477

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 22 15 8 8 8 4 66 17 332
2020 Non-visible minority 53 22 8 4 2 7 4 84 7 649
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 25 18 6 6 2 7 67 13 332
2020 Non-visible minority 46 26 12 4 4 1 7 78 8 649
2019 Visible minority 32 26 21 6 8 1 7 63 15 240
2019 Non-visible minority 41 25 17 5 2 1 8 73 8 567

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 28 14 6 6 0 1 73 12 331
2020 Non-visible minority 44 30 10 9 5 1 0 75 14 646
2019 Visible minority 38 32 13 9 8 0 1 71 16 238
2019 Non-visible minority 40 31 12 8 7 1 1 73 15 565
2018 Visible minority 32 44 12 6 4 1 0 77 10 204
2018 Non-visible minority 40 34 12 7 6 0 0 75 13 476
2017 Visible minority 36 38 13 8 6 0 1 74 13 178
2017 Non-visible minority 39 37 10 8 4 1 1 78 12 499
2014 Visible minority 35 36 12 8 6 1 2 73 14 178
2014 Non-visible minority 36 35 13 9 5 0 1 73 15 517

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 25 16 5 5 3 1 73 10 333
2020 Non-visible minority 48 26 11 4 5 3 2 78 10 647

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 30 10 6 3 1 0 81 9 333
2020 Non-visible minority 51 31 8 6 3 0 0 82 9 649
2019 Visible minority 45 29 10 8 7 0 1 75 15 238
2019 Non-visible minority 47 33 10 6 3 1 0 81 9 560
2018 Visible minority 45 35 10 7 3 0 1 81 9 204
2018 Non-visible minority 46 36 6 7 3 1 1 83 10 473
2017 Visible minority 44 31 12 9 4 1 1 75 12 178
2017 Non-visible minority 46 37 7 6 3 1 1 83 9 498
2014 Visible minority 42 38 10 6 2 1 1 81 8 177
2014 Non-visible minority 45 30 12 9 4 0 0 75 13 517

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 36 64 332
2020 Non-visible minority 37 63 649

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 21 15 3 4 6 9 74 8 333
2020 Non-visible minority 49 20 7 3 3 7 11 84 8 646

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 29 11 5 4 1 0 80 9 332
2020 Non-visible minority 54 26 9 7 4 0 0 81 11 649
2019 Visible minority 50 28 11 4 6 0 0 78 11 240
2019 Non-visible minority 52 30 8 5 4 1 0 82 10 566
2018 Visible minority 47 33 8 7 4 1 0 81 11 204
2018 Non-visible minority 53 26 9 7 5 0 0 79 12 473
2017 Visible minority 52 24 12 8 3 0 1 77 11 177
2017 Non-visible minority 55 26 8 6 4 0 0 82 10 499
2014 Visible minority 48 30 10 6 5 1 1 79 12 178
2014 Non-visible minority 51 30 10 6 4 0 0 81 9 517
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 32 16 6 5 8 1 71 12 331
2020 Non-visible minority 37 29 14 8 4 9 0 72 13 649
2019 Visible minority 27 30 22 5 7 8 2 62 14 240
2019 Non-visible minority 29 32 16 9 6 9 0 67 16 566
2018 Visible minority 28 28 24 6 5 8 2 62 12 206
2018 Non-visible minority 29 31 16 10 6 8 0 65 17 478
2017 Visible minority 28 36 20 6 6 4 0 67 12 177
2017 Non-visible minority 29 34 13 10 5 8 0 69 16 500
2014 Visible minority 24 31 20 8 6 12 0 62 15 178
2014 Non-visible minority 26 34 16 11 4 9 0 67 16 517

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 33 20 9 6 2 0 64 16 331
2020 Non-visible minority 31 33 13 15 5 3 0 66 20 645
2019 Visible minority 26 32 22 10 6 3 1 60 17 240
2019 Non-visible minority 27 32 15 15 7 4 0 62 23 564
2018 Visible minority 26 30 25 8 9 2 0 57 17 207
2018 Non-visible minority 27 31 17 15 8 2 0 59 23 479
2017 Visible minority 24 34 16 17 7 2 0 59 25 176
2017 Non-visible minority 23 34 14 17 7 3 0 60 25 500
2014 Visible minority 20 30 26 11 7 5 1 53 19 177
2014 Non-visible minority 21 32 16 18 9 4 0 56 27 517

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 32 21 10 9 5 0 59 20 332
2020 Non-visible minority 22 33 17 16 7 5 0 57 24 649
2019 Visible minority 19 31 19 16 7 7 1 54 25 239
2019 Non-visible minority 21 28 20 15 8 7 0 53 25 560
2018 Visible minority 18 27 26 14 9 6 0 48 25 206
2018 Non-visible minority 18 31 20 14 9 7 0 53 25 476
2017 Visible minority 15 33 15 18 10 8 0 53 31 177
2017 Non-visible minority 16 32 18 19 9 6 0 51 30 499
2014 Visible minority 14 24 28 16 9 8 1 42 27 178
2014 Non-visible minority 15 27 20 20 11 7 0 46 33 516

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 32 16 16 8 2 0 58 25 333
2020 Non-visible minority 22 33 17 17 8 3 0 56 26 647
2019 Visible minority 22 32 17 14 12 2 1 55 27 238
2019 Non-visible minority 17 28 20 21 11 3 0 47 33 564
2018 Visible minority 18 34 17 17 13 1 0 53 30 206
2018 Non-visible minority 15 33 16 20 12 5 0 50 33 478
2017 Visible minority 15 34 21 13 12 4 0 52 26 177
2017 Non-visible minority 15 37 13 21 8 5 0 55 31 499
2014 Visible minority 14 31 19 18 12 5 2 47 32 177
2014 Non-visible minority 16 30 20 17 12 5 0 49 30 516

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 19 11 4 4 13 2 78 9 332
2020 Non-visible minority 51 20 11 4 2 10 2 81 7 650
2019 Visible minority 41 21 11 7 7 10 4 72 16 239
2019 Non-visible minority 47 20 12 4 3 12 1 78 8 567
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 36 18 7 4 2 0 71 11 329
2020 Non-visible minority 30 47 13 6 2 2 0 78 9 648
2019 Visible minority 24 44 18 9 3 1 1 69 12 239
2019 Non-visible minority 26 45 15 10 4 1 0 71 14 568
2018 Visible minority 24 51 13 7 5 0 0 75 12 206
2018 Non-visible minority 25 43 15 11 4 2 0 69 16 477
2017 Visible minority 25 48 14 6 5 1 1 74 11 177
2017 Non-visible minority 29 42 14 9 4 2 0 73 13 497
2014 Visible minority 28 37 17 10 4 2 0 67 15 178
2014 Non-visible minority 26 43 16 8 5 2 0 70 13 516

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 33 19 16 6 1 0 58 23 333
2020 Non-visible minority 19 38 15 19 6 3 0 58 26 644
2019 Visible minority 15 34 17 19 11 2 1 51 31 237
2019 Non-visible minority 15 31 18 23 11 1 0 46 35 567

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 36 16 8 4 4 1 70 13 329
2020 Non-visible minority 35 35 12 8 5 3 1 74 14 649
2019 Visible minority 33 35 18 5 6 1 2 70 11 238
2019 Non-visible minority 42 38 11 4 4 1 1 81 8 564
2018 Visible minority 34 42 12 5 5 2 0 77 11 206
2018 Non-visible minority 44 35 9 7 3 1 0 81 10 478
2017 Visible minority 39 34 16 5 4 1 1 75 9 177
2017 Non-visible minority 45 36 9 6 2 2 0 82 9 499
2014 Visible minority 36 36 10 6 6 5 1 76 13 178
2014 Non-visible minority 39 37 11 7 3 3 1 79 10 517

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 36 15 7 4 4 0 73 11 331
2020 Non-visible minority 34 39 17 5 4 2 0 74 9 644
2019 Visible minority 28 38 16 10 6 1 1 67 16 238
2019 Non-visible minority 36 36 17 7 4 1 0 72 11 565
2018 Visible minority 33 37 18 8 3 1 0 71 11 204
2018 Non-visible minority 36 35 18 6 4 2 0 72 10 480

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 24 21 10 12 11 3 50 26 333
2020 Non-visible minority 21 24 15 13 11 14 3 54 28 646
2019 Visible minority 18 27 21 12 13 7 2 49 27 239
2019 Non-visible minority 21 25 17 17 10 7 4 51 30 567
2018 Visible minority 21 27 19 14 8 10 1 54 24 206
2018 Non-visible minority 21 27 14 15 11 8 4 54 30 477
2017 Visible minority 19 26 15 12 12 13 3 54 28 178
2017 Non-visible minority 24 28 16 12 8 8 4 59 23 498
2014 Visible minority 17 23 14 12 15 14 4 49 34 177
2014 Non-visible minority 16 25 15 15 13 10 6 49 33 517

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 30 19 13 12 3 1 54 26 330
2020 Non-visible minority 23 30 21 12 8 5 1 57 21 645
2019 Visible minority 21 27 20 15 12 3 1 50 29 238
2019 Non-visible minority 20 32 20 12 10 5 1 55 24 567
2018 Visible minority 23 28 23 14 10 2 0 53 24 206
2018 Non-visible minority 20 33 15 14 12 4 1 56 28 480
2017 Visible minority 19 34 19 14 9 4 0 55 24 178
2017 Non-visible minority 23 30 19 13 9 5 1 57 23 497
2014 Visible minority 18 25 18 13 19 4 3 47 34 178
2014 Non-visible minority 20 30 19 14 9 5 2 54 25 517

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 28 20 11 16 4 2 50 29 333
2020 Non-visible minority 19 28 14 17 13 6 4 52 32 649
2019 Visible minority 19 27 19 11 20 3 1 48 32 240
2019 Non-visible minority 20 25 16 16 15 4 4 49 34 568
2018 Visible minority 18 24 17 16 19 3 2 44 37 207
2018 Non-visible minority 19 24 14 14 19 5 5 47 37 479
2017 Visible minority 15 25 20 14 23 2 1 40 39 178
2017 Non-visible minority 17 23 15 18 18 4 5 44 40 499
2014 Visible minority 17 17 17 17 26 3 3 37 46 178
2014 Non-visible minority 13 24 15 19 21 4 4 39 44 517

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 28 12 6 3 2 3 78 10 333
2020 Non-visible minority 48 21 14 7 3 1 6 74 10 647
2019 Visible minority 54 19 13 3 4 1 6 79 7 238
2019 Non-visible minority 53 22 14 3 2 1 4 79 6 564

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 26 17 6 4 2 2 72 11 332
2020 Non-visible minority 49 23 13 5 3 3 4 78 9 648
2019 Visible minority 33 24 21 7 7 5 3 62 15 240
2019 Non-visible minority 49 24 12 5 3 1 5 79 9 564

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 57 13 9 4 4 8 4 81 9 333
2020 Non-visible minority 78 7 4 2 2 3 5 92 4 646
2019 Visible minority 59 12 6 1 8 10 4 82 10 236
2019 Non-visible minority 78 7 4 3 1 3 4 90 5 561

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 66 13 7 1 1 4 8 90 2 332
2020 Non-visible minority 73 10 4 1 1 4 7 93 3 649
2019 Visible minority 62 10 7 0 2 4 15 89 3 237
2019 Non-visible minority 81 5 3 1 1 2 7 94 2 565

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 39 18 12 4 6 0 63 18 333
2020 Non-visible minority 25 43 18 7 3 4 0 71 11 646
2019 Visible minority 15 41 25 9 5 5 1 59 15 240
2019 Non-visible minority 23 43 17 10 5 3 0 68 15 564
2018 Visible minority 17 41 21 10 7 3 1 60 18 207
2018 Non-visible minority 24 38 19 10 6 3 0 64 16 477
2017 Visible minority 17 31 24 14 7 6 1 52 22 178
2017 Non-visible minority 25 39 18 9 5 4 0 67 15 498

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 38 14 9 6 2 0 71 15 331
2020 Non-visible minority 37 37 11 9 3 3 0 77 12 642
2019 Visible minority 31 41 13 4 7 3 1 75 11 239
2019 Non-visible minority 36 38 13 6 3 2 0 77 10 562
2018 Visible minority 36 40 15 5 3 2 0 77 8 206
2018 Non-visible minority 44 37 11 7 1 1 0 81 7 472
2017 Visible minority 31 48 11 5 3 3 0 81 8 178
2017 Non-visible minority 43 37 11 5 2 2 0 82 7 500
2014 Visible minority 39 35 14 5 5 1 0 75 10 178
2014 Non-visible minority 46 34 9 7 1 3 0 83 8 516

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 32 12 9 3 4 0 74 13 331
2020 Non-visible minority 41 34 13 5 1 4 1 79 7 642
2019 Visible minority 37 29 22 5 4 3 1 68 9 237
2019 Non-visible minority 43 36 12 4 2 4 1 82 6 564
2018 Visible minority 37 40 13 4 5 1 0 78 9 208
2018 Non-visible minority 42 34 13 3 1 5 0 81 5 472
2017 Visible minority 30 36 17 5 6 6 0 70 12 177
2017 Non-visible minority 45 32 13 2 2 6 1 82 4 496
2014 Visible minority 34 37 12 6 7 4 0 74 14 178
2014 Non-visible minority 47 33 10 3 1 5 0 84 5 517

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 27 18 10 6 8 1 64 17 333
2020 Non-visible minority 40 29 17 4 2 7 1 75 6 650

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 33 12 7 8 6 1 70 17 328
2020 Non-visible minority 47 29 8 6 3 5 2 82 9 642

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 31 10 4 3 0 0 83 7 330
2020 Non-visible minority 54 31 7 4 2 1 0 86 7 643
2019 Visible minority 43 38 9 4 5 1 0 82 9 238
2019 Non-visible minority 52 33 7 6 3 0 0 85 9 566
2018 Visible minority 48 37 7 3 3 1 0 86 7 207
2018 Non-visible minority 51 31 8 6 3 0 0 82 10 473
2017 Visible minority 40 44 7 5 3 0 1 85 8 178
2017 Non-visible minority 50 34 7 5 3 0 0 85 8 498
2014 Visible minority 45 38 7 4 5 1 0 84 9 178
2014 Non-visible minority 53 33 7 5 2 0 0 87 7 517

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 30 16 9 5 1 0 70 14 331
2020 Non-visible minority 41 30 14 9 6 1 0 71 15 643
2019 Visible minority 33 34 16 5 8 4 0 70 13 239
2019 Non-visible minority 39 32 14 9 6 0 0 71 15 565
2018 Visible minority 37 34 14 9 5 0 0 71 15 206
2018 Non-visible minority 37 33 14 8 7 1 0 70 16 473
2017 Visible minority 34 33 20 7 4 1 0 68 12 177
2017 Non-visible minority 39 30 17 9 4 1 0 70 13 500
2014 Visible minority 29 35 18 12 5 1 0 66 17 178
2014 Non-visible minority 34 35 14 11 5 1 0 69 16 517

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 30 18 9 4 1 0 68 13 330
2020 Non-visible minority 41 32 12 9 5 1 0 74 14 644
2019 Visible minority 30 37 16 7 9 1 0 68 16 237
2019 Non-visible minority 36 34 14 11 5 0 0 70 16 561
2018 Visible minority 38 34 15 8 5 0 0 72 13 207
2018 Non-visible minority 37 37 12 8 5 1 0 74 13 471
2017 Visible minority 35 38 16 6 5 1 0 73 11 177
2017 Non-visible minority 40 34 12 8 5 0 0 75 13 497
2014 Visible minority 33 33 17 13 4 1 0 66 17 178
2014 Non-visible minority 33 38 12 12 5 0 0 72 16 516

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 22 20 8 9 3 0 61 18 331
2020 Non-visible minority 37 24 18 9 7 4 1 64 17 642
2019 Visible minority 29 25 22 7 13 3 1 56 21 239
2019 Non-visible minority 36 22 18 11 7 4 1 61 19 566
2018 Visible minority 33 27 17 7 9 5 1 64 18 207
2018 Non-visible minority 35 25 15 14 6 4 1 63 21 474
2017 Visible minority 28 31 17 13 6 4 1 61 20 177
2017 Non-visible minority 35 30 18 8 6 3 1 67 15 499
2014 Visible minority 28 21 20 14 9 7 0 53 26 178
2014 Non-visible minority 33 25 18 12 8 4 1 61 21 516
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Visible minority 22 33 45 333
2020 Non-visible minority 23 39 38 650
2019 Visible minority 27 31 42 240
2019 Non-visible minority 26 36 38 569
2018 Visible minority 30 33 37 209
2018 Non-visible minority 27 37 36 482
2017 Visible minority 24 37 39 178
2017 Non-visible minority 23 42 35 500
2014 Visible minority 32 29 40 178
2014 Non-visible minority 24 43 33 517

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Visible minority 1 32 48 3 8 9 74
2020 Non-visible minority 13 23 53 2 3 7 150
2019 Visible minority 5 36 30 8 11 10 64
2019 Non-visible minority 14 25 37 3 11 10 152
2018 Visible minority 11 28 38 3 15 5 63
2018 Non-visible minority 16 24 33 9 12 6 133
2017 Visible minority 10 14 52 4 12 8 44
2017 Non-visible minority 20 14 42 5 11 7 117
2014 Visible minority 9 14 42 3 9999 33 56
2014 Non-visible minority 23 17 39 10 9999 11 125
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 12 88 332
2020 Non-visible minority 7 93 647
2019 Visible minority 15 85 239
2019 Non-visible minority 10 90 568
2018 Visible minority 12 88 209
2018 Non-visible minority 13 87 477

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 44 56 39
2020 Non-visible minority 31 69 43
2019 Visible minority 52 48 35
2019 Non-visible minority 49 51 54
2018 Visible minority 54 46 25
2018 Non-visible minority 38 62 60

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 72 28 39
2020 Non-visible minority 61 39 43
2019 Visible minority 68 32 35
2019 Non-visible minority 57 43 54
2018 Visible minority 56 44 25
2018 Non-visible minority 52 48 60

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 39
2020 Non-visible minority 0 100 43
2019 Visible minority 0 100 35
2019 Non-visible minority 0 100 54
2018 Visible minority 0 100 25
2018 Non-visible minority 0 100 60

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 45 55 39
2020 Non-visible minority 43 57 43
2019 Visible minority 32 68 35
2019 Non-visible minority 28 72 54
2018 Visible minority 47 53 25
2018 Non-visible minority 44 56 60

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 37 63 39
2020 Non-visible minority 52 48 43
2019 Visible minority 47 53 35
2019 Non-visible minority 35 65 54
2018 Visible minority 45 55 25
2018 Non-visible minority 29 71 60

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 44 56 39
2020 Non-visible minority 48 52 43
2019 Visible minority 47 53 35
2019 Non-visible minority 60 40 54
2018 Visible minority 34 66 25
2018 Non-visible minority 40 60 60

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 43 57 39
2020 Non-visible minority 57 43 43
2019 Visible minority 53 47 35
2019 Non-visible minority 30 70 54
2018 Visible minority 50 50 25
2018 Non-visible minority 49 51 60

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 22 78 39
2020 Non-visible minority 37 63 43
2019 Visible minority 42 58 35
2019 Non-visible minority 25 75 54
2018 Visible minority 35 65 25
2018 Non-visible minority 30 70 60

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 50 50 39
2020 Non-visible minority 54 46 43
2019 Visible minority 49 51 35
2019 Non-visible minority 48 52 54
2018 Visible minority 64 36 25
2018 Non-visible minority 56 44 60

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 21 79 39
2020 Non-visible minority 37 63 43
2019 Visible minority 40 60 35
2019 Non-visible minority 29 71 54
2018 Visible minority 36 64 25
2018 Non-visible minority 23 77 60

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 46 54 39
2020 Non-visible minority 57 43 43
2019 Visible minority 56 44 35
2019 Non-visible minority 43 57 54
2018 Visible minority 49 51 25
2018 Non-visible minority 48 52 60

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 29 71 39
2020 Non-visible minority 19 81 43
2019 Visible minority 34 66 35
2019 Non-visible minority 20 80 54
2018 Visible minority 20 80 25
2018 Non-visible minority 25 75 60

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 23 77 39
2020 Non-visible minority 14 86 43

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 57 43 39
2020 Non-visible minority 45 55 43
2019 Visible minority 50 50 35
2019 Non-visible minority 47 53 53
2018 Visible minority 47 53 25
2018 Non-visible minority 42 58 60

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 34 66 39
2020 Non-visible minority 31 69 43
2019 Visible minority 30 70 35
2019 Non-visible minority 30 70 53
2018 Visible minority 27 73 25
2018 Non-visible minority 22 78 60

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 25 75 39
2020 Non-visible minority 30 70 43
2019 Visible minority 31 69 35
2019 Non-visible minority 13 87 53

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 39
2020 Non-visible minority 17 83 43
2019 Visible minority 17 83 35
2019 Non-visible minority 22 78 53

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 23 77 39
2020 Non-visible minority 25 75 43
2019 Visible minority 24 76 35
2019 Non-visible minority 31 69 53
2018 Visible minority 26 74 25
2018 Non-visible minority 32 68 60

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 32 68 22
2018 Non-visible minority 19 81 57

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 22
2018 Non-visible minority 9 91 57

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 27 73 22
2018 Non-visible minority 21 79 57

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 41 59 22
2018 Non-visible minority 45 55 57

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 27 73 22
2018 Non-visible minority 44 56 57

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 24 76 22
2018 Non-visible minority 14 86 57

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 17 13 18 5 6 31 10 51 18 331
2020 Non-visible minority 16 14 15 6 4 35 9 55 18 648
2019 Visible minority 11 17 23 5 8 26 10 44 20 239
2019 Non-visible minority 16 18 19 7 4 31 6 54 17 567
2018 Visible minority 20 21 21 2 4 26 5 60 9 205
2018 Non-visible minority 19 18 19 6 4 29 5 57 14 475
2017 Visible minority 14 18 18 4 8 29 9 52 19 178
2017 Non-visible minority 21 19 17 6 4 26 7 59 15 500
2014 Visible minority 16 18 21 5 5 27 9 52 16 178
2014 Non-visible minority 15 17 17 7 5 33 7 53 18 517

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 27 18 4 5 13 2 68 11 332
2020 Non-visible minority 31 30 14 7 3 13 2 72 11 649
2019 Visible minority 26 30 20 2 9 11 1 65 13 240
2019 Non-visible minority 34 32 15 6 5 7 1 71 12 566
2018 Visible minority 31 33 20 2 4 10 0 71 7 205
2018 Non-visible minority 33 29 19 6 1 11 1 70 8 473
2017 Visible minority 26 32 18 8 4 10 2 67 13 175
2017 Non-visible minority 33 34 15 4 4 9 1 75 8 497
2014 Visible minority 26 28 19 5 7 12 3 64 13 178
2014 Non-visible minority 24 29 19 7 2 18 1 66 11 517
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 332
2020 Non-visible minority 8 92 643
2019 Visible minority 12 88 239
2019 Non-visible minority 5 95 565
2018 Visible minority 8 92 207
2018 Non-visible minority 6 94 477

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 30 70 29
2020 Non-visible minority 29 71 50
2019 Visible minority 44 56 29
2019 Non-visible minority 39 61 29
2018 Visible minority 29 71 16
2018 Non-visible minority 33 67 27

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 29
2020 Non-visible minority 0 100 50
2019 Visible minority 0 100 29
2019 Non-visible minority 0 100 29

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 62 38 29
2020 Non-visible minority 15 85 50
2018 Visible minority 69 31 16
2018 Non-visible minority 0 100 27

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 36 64 29
2019 Non-visible minority 0 100 29

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 29 71 29
2020 Non-visible minority 0 100 50

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 20 80 29
2020 Non-visible minority 40 60 50
2019 Visible minority 39 61 29
2019 Non-visible minority 46 54 29
2018 Visible minority 33 67 16
2018 Non-visible minority 56 44 27

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 26 74 29
2020 Non-visible minority 28 72 50
2019 Visible minority 20 80 29
2019 Non-visible minority 19 81 29
2018 Visible minority 41 59 16
2018 Non-visible minority 37 63 27

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 29
2020 Non-visible minority 0 100 50

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 25 75 29
2019 Non-visible minority 16 84 29

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 29
2019 Non-visible minority 0 100 29
2018 Visible minority 0 100 16
2018 Non-visible minority 0 100 27

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 18 82 29
2020 Non-visible minority 14 86 50

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 16
2018 Non-visible minority 0 100 27

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 24 76 29
2019 Non-visible minority 14 86 29

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 26 74 29
2020 Non-visible minority 29 71 50

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 19 81 29
2020 Non-visible minority 14 86 50

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 29
2020 Non-visible minority 13 87 50

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 29
2019 Non-visible minority 0 100 29

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 48 52 29
2020 Non-visible minority 39 61 50
2019 Visible minority 47 53 29
2019 Non-visible minority 51 49 29
2018 Visible minority 44 56 16
2018 Non-visible minority 39 61 26

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 14
2018 Non-visible minority 0 100 25

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 14
2018 Non-visible minority 0 100 25

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 40 60 14
2018 Non-visible minority 31 69 25

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 47 53 14
2018 Non-visible minority 40 60 25

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 57 43 14
2018 Non-visible minority 60 40 25

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 17 14 19 6 5 33 8 51 17 330
2020 Non-visible minority 18 14 16 5 2 38 6 58 13 646
2019 Visible minority 12 17 23 3 8 28 9 46 18 240
2019 Non-visible minority 18 17 22 4 2 31 5 55 10 564
2018 Visible minority 20 19 22 3 3 27 4 58 10 207
2018 Non-visible minority 20 16 21 4 2 32 5 58 9 476
2017 Visible minority 15 19 18 8 2 29 9 54 16 178
2017 Non-visible minority 22 16 17 2 3 34 6 64 7 499
2014 Visible minority 18 15 20 6 3 30 8 53 14 177
2014 Non-visible minority 19 15 17 2 2 38 7 61 7 517

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 23 19 6 4 17 1 66 12 331
2020 Non-visible minority 32 30 16 5 2 13 1 73 9 649
2019 Visible minority 26 33 20 2 6 12 2 68 9 236
2019 Non-visible minority 35 31 16 5 3 9 1 74 8 568
2018 Visible minority 30 29 22 5 3 10 0 67 9 207
2018 Non-visible minority 34 30 18 4 1 12 1 74 6 479
2017 Visible minority 27 33 14 8 3 14 2 70 13 177
2017 Non-visible minority 36 33 12 2 2 13 1 81 5 499
2014 Visible minority 28 24 23 5 4 14 2 62 11 178
2014 Non-visible minority 33 26 16 2 2 21 1 75 5 517
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 20 17 16 24 0 2 41 41 331
2020 Non-visible minority 32 22 19 13 13 0 1 55 26 649

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 26 23 13 8 1 0 55 22 329
2020 Non-visible minority 31 26 23 11 9 0 1 57 19 646
2019 Visible minority 18 28 20 13 19 0 2 47 33 237
2019 Non-visible minority 19 26 22 16 16 0 1 46 32 568
2018 Visible minority 21 19 20 16 20 1 3 42 37 207
2018 Non-visible minority 19 22 24 17 17 1 1 41 34 480
2017 Visible minority 14 29 21 11 21 1 3 44 34 177
2017 Non-visible minority 18 21 20 15 23 0 2 40 39 499

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 17 28 21 17 17 0 0 44 35 331
2020 Non-visible minority 16 24 25 17 19 0 0 40 36 646
2019 Visible minority 18 27 23 14 16 0 1 46 31 238
2019 Non-visible minority 15 24 27 19 15 0 0 39 34 566
2018 Visible minority 18 25 27 12 18 0 1 43 30 205
2018 Non-visible minority 13 20 31 21 13 1 1 34 35 481
2017 Visible minority 12 29 27 13 16 1 3 42 30 178
2017 Non-visible minority 16 21 27 18 16 1 1 38 35 498

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 28 17 11 14 0 2 58 25 331
2020 Non-visible minority 25 25 24 14 12 0 1 50 26 645
2019 Visible minority 27 30 18 11 11 1 1 58 23 237
2019 Non-visible minority 23 27 24 15 9 1 2 51 25 564
2018 Visible minority 24 27 25 9 12 1 2 53 22 206
2018 Non-visible minority 20 26 28 15 8 1 1 48 24 480
2017 Visible minority 19 31 23 10 12 0 4 52 23 178
2017 Non-visible minority 23 31 20 12 12 1 2 55 25 498

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 23 20 13 14 2 1 51 29 328
2020 Non-visible minority 26 21 23 14 12 2 2 49 27 647
2019 Visible minority 18 23 24 18 13 2 2 42 33 238
2019 Non-visible minority 16 25 23 18 15 1 1 43 33 565
2018 Visible minority 17 21 27 15 18 1 2 39 34 208
2018 Non-visible minority 17 22 24 21 14 1 1 40 36 475
2017 Visible minority 14 20 30 14 18 2 2 36 33 178
2017 Non-visible minority 15 20 23 19 21 1 1 36 40 497

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 21 13 11 8 0 6 65 20 331
2020 Non-visible minority 40 20 16 8 10 0 5 64 19 648
2019 Visible minority 46 19 12 5 8 1 7 71 15 238
2019 Non-visible minority 43 24 13 8 7 1 5 70 16 564
2018 Visible minority 42 20 9 6 9 1 12 72 18 208
2018 Non-visible minority 43 19 16 7 7 1 7 67 15 479
2017 Visible minority 39 20 14 6 7 1 14 68 15 177
2017 Non-visible minority 40 23 14 7 7 1 9 69 15 498

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 27 20 12 13 0 0 55 25 332
2020 Non-visible minority 28 25 21 12 14 1 0 53 26 649
2019 Visible minority 28 31 16 10 12 1 2 61 22 237
2019 Non-visible minority 31 26 21 11 9 1 1 58 21 566
2018 Visible minority 31 23 23 8 13 0 1 55 22 207
2018 Non-visible minority 32 20 23 11 11 1 2 54 23 478
2017 Visible minority 22 28 22 16 8 1 3 52 25 178
2017 Non-visible minority 30 26 22 12 7 1 2 58 19 494

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 26 18 11 13 0 6 56 26 330
2020 Non-visible minority 31 23 17 10 10 1 7 59 22 648

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 25 20 13 5 1 3 60 19 329
2020 Non-visible minority 32 32 20 9 5 1 2 66 14 648
2019 Visible minority 35 23 19 11 7 1 3 61 19 240
2019 Non-visible minority 28 34 21 11 4 1 1 63 15 565
2018 Visible minority 30 30 18 11 7 1 2 63 18 205
2018 Non-visible minority 28 35 22 8 5 1 2 64 13 481
2017 Visible minority 24 28 21 11 10 1 5 55 22 177
2017 Non-visible minority 29 32 21 12 4 1 2 62 16 495

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 29 22 10 11 1 2 55 22 330
2020 Non-visible minority 23 31 23 12 10 1 1 55 22 649
2019 Visible minority 29 29 20 12 8 2 1 59 20 237
2019 Non-visible minority 25 29 22 13 9 1 1 56 22 565
2018 Visible minority 26 24 26 11 12 1 1 51 23 205
2018 Non-visible minority 23 32 23 13 7 1 1 56 20 481
2017 Visible minority 21 28 23 16 9 1 3 51 26 178
2017 Non-visible minority 23 32 21 15 7 0 2 57 22 494

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 29 18 8 8 1 2 64 17 329
2020 Non-visible minority 34 31 19 8 6 0 0 66 15 646
2019 Visible minority 38 24 17 12 6 0 3 64 19 238
2019 Non-visible minority 36 26 19 11 6 1 1 63 17 564
2018 Visible minority 36 26 21 10 6 1 2 63 16 205
2018 Non-visible minority 31 30 23 8 5 1 1 63 14 481
2017 Visible minority 28 27 22 10 8 1 3 58 19 178
2017 Non-visible minority 33 31 20 8 4 2 2 66 13 495

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 28 13 10 11 1 2 66 21 327
2020 Non-visible minority 41 26 16 9 7 0 1 68 16 644
2019 Visible minority 37 24 12 12 11 1 3 63 24 238
2019 Non-visible minority 39 26 15 9 8 1 1 66 18 564

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 29 22 11 7 0 0 60 18 328
2020 Non-visible minority 23 31 24 15 6 0 1 54 21 647

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 33 18 16 9 0 1 57 25 325
2020 Non-visible minority 27 28 22 13 10 0 1 55 23 648
2019 Visible minority 32 33 18 7 6 1 3 68 13 237
2019 Non-visible minority 37 28 20 7 6 1 1 66 13 563
2018 Visible minority 40 23 21 9 6 1 1 64 15 203
2018 Non-visible minority 30 29 22 11 5 1 1 61 16 476
2017 Visible minority 26 34 17 11 7 1 4 63 18 177
2017 Non-visible minority 34 29 22 10 3 1 2 64 13 490

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 29 15 7 5 0 3 72 12 330
2020 Non-visible minority 41 29 19 7 3 0 1 71 10 641
2019 Visible minority 47 23 12 8 7 1 2 72 16 239
2019 Non-visible minority 49 24 14 6 5 1 2 75 11 561
2018 Visible minority 48 26 13 2 7 1 3 77 10 205
2018 Non-visible minority 52 24 12 5 5 1 1 78 10 475
2017 Visible minority 52 27 10 4 4 0 2 81 8 178
2017 Non-visible minority 54 25 13 5 2 0 2 80 7 498

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 36 18 7 4 0 1 71 11 330
2020 Non-visible minority 33 38 18 7 3 0 1 72 10 644

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 61 20 8 2 2 1 7 88 3 327
2020 Non-visible minority 70 14 7 2 1 1 6 90 3 643
2019 Visible minority 60 16 6 3 4 1 10 85 8 238
2019 Non-visible minority 75 11 5 2 2 1 5 91 4 562
2018 Visible minority 62 17 8 2 5 1 7 85 7 203
2018 Non-visible minority 71 15 5 2 2 1 4 91 4 479

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 68 10 7 4 4 2 5 84 9 329
2020 Non-visible minority 80 8 2 3 2 0 4 92 5 643
2019 Visible minority 61 17 7 4 7 1 2 81 11 237
2019 Non-visible minority 76 10 5 2 3 1 3 90 5 563
2018 Visible minority 66 14 7 3 4 2 5 86 7 205
2018 Non-visible minority 75 10 5 2 2 1 4 90 5 478
2017 Visible minority 62 16 8 4 5 1 4 82 9 177
2017 Non-visible minority 77 10 5 2 2 0 3 91 4 498

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 64 20 6 3 1 1 5 88 5 328
2020 Non-visible minority 71 18 4 3 1 0 3 92 3 641
2019 Visible minority 54 29 6 6 2 0 3 86 9 237
2019 Non-visible minority 58 27 8 2 2 1 2 88 4 561
2018 Visible minority 55 24 11 3 2 0 5 84 5 205
2018 Non-visible minority 59 25 10 2 2 1 2 85 5 479
2017 Visible minority 49 29 11 2 6 1 4 81 8 177
2017 Non-visible minority 59 25 9 4 2 0 2 85 6 500

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 59 17 9 4 6 0 5 81 10 329
2020 Non-visible minority 69 16 6 3 4 0 2 87 7 644
2019 Visible minority 55 21 10 4 8 1 2 78 12 234
2019 Non-visible minority 62 17 8 5 4 1 2 81 10 560
2018 Visible minority 59 20 7 6 3 1 5 84 9 205
2018 Non-visible minority 58 19 12 4 4 1 2 79 8 475
2017 Visible minority 52 24 8 3 7 1 4 81 11 176
2017 Non-visible minority 61 22 8 4 3 0 2 86 6 499

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 63 8 4 1 1 1 22 92 3 329
2020 Non-visible minority 67 8 3 1 1 0 20 93 3 642
2019 Visible minority 58 12 4 0 1 0 25 94 1 236
2019 Non-visible minority 59 10 6 1 1 1 23 90 3 556
2018 Visible minority 57 11 3 4 1 1 24 90 7 203
2018 Non-visible minority 54 12 6 1 0 1 26 90 2 472
2017 Visible minority 53 11 7 2 3 0 25 86 6 178
2017 Non-visible minority 55 13 6 1 1 0 23 89 3 499

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 68 14 7 2 2 1 7 89 4 329
2020 Non-visible minority 72 15 6 2 1 0 4 91 3 646
2019 Visible minority 60 20 8 3 1 0 7 87 4 235
2019 Non-visible minority 68 16 7 1 2 1 5 90 3 559
2018 Visible minority 58 17 9 2 2 2 9 85 5 203
2018 Non-visible minority 61 18 10 3 2 1 5 84 6 479
2017 Visible minority 55 20 7 5 3 0 10 84 8 176
2017 Non-visible minority 63 18 9 2 1 0 6 87 3 494

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 15 14 11 18 2 3 56 30 330
2020 Non-visible minority 51 15 12 10 11 0 2 67 21 645
2019 Visible minority 43 16 14 6 16 0 5 62 23 238
2019 Non-visible minority 55 15 13 7 5 1 3 74 13 562
2018 Visible minority 45 17 10 7 13 1 7 67 22 206
2018 Non-visible minority 55 13 12 6 8 1 4 71 16 477
2017 Visible minority 48 19 10 6 12 1 4 71 19 178
2017 Non-visible minority 53 19 10 5 8 1 4 76 13 500

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 24 17 6 3 1 2 73 9 329
2020 Non-visible minority 43 30 15 5 4 0 1 75 9 645
2019 Visible minority 51 28 10 1 4 1 6 85 5 234
2019 Non-visible minority 54 26 13 2 1 1 3 83 4 559
2018 Visible minority 53 27 9 3 3 0 5 85 6 206
2018 Non-visible minority 51 26 14 3 2 1 3 80 6 476
2017 Visible minority 50 24 10 4 7 1 5 78 11 178
2017 Non-visible minority 49 29 12 3 1 0 5 83 4 497

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 36 27 9 8 0 0 56 17 331
2020 Non-visible minority 21 39 26 9 5 0 0 60 14 647

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 12 28 34 17 7 0 1 41 24 331
2020 Non-visible minority 11 27 36 18 8 0 0 39 25 648
2019 Visible minority 15 31 32 11 10 1 0 46 21 240
2019 Non-visible minority 13 29 38 14 6 0 0 42 20 564
2018 Visible minority 18 29 33 13 7 0 0 46 20 209
2018 Non-visible minority 12 29 36 18 5 1 0 41 23 480
2017 Visible minority 13 30 39 13 4 1 0 43 18 177
2017 Non-visible minority 11 26 40 15 7 0 1 38 22 499

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 13 21 38 21 6 0 1 27 35 331
2020 Non-visible minority 13 22 35 21 9 0 0 29 35 646
2019 Visible minority 13 18 33 24 10 1 1 35 31 237
2019 Non-visible minority 9 23 39 20 8 0 0 28 32 561
2018 Visible minority 14 12 38 24 12 0 1 36 26 203
2018 Non-visible minority 9 24 35 21 10 1 1 32 33 472
2017 Visible minority 10 18 40 22 7 1 2 29 29 177
2017 Non-visible minority 6 22 40 22 9 0 1 32 28 499

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 40 14 5 4 2 0 77 9 332
2020 Non-visible minority 37 42 10 7 2 2 0 81 9 648
2019 Visible minority 25 38 20 7 5 4 1 66 13 240
2019 Non-visible minority 29 40 17 9 3 3 0 71 12 563
2018 Visible minority 27 37 18 8 6 3 0 66 15 209
2018 Non-visible minority 24 38 19 9 5 5 0 65 14 480
2017 Visible minority 18 33 19 10 11 7 1 56 23 177
2017 Non-visible minority 17 40 17 13 6 7 0 62 21 499

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 29 15 13 9 4 0 62 23 329
2020 Non-visible minority 30 31 15 14 7 3 0 63 21 646

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 28 14 10 13 3 2 61 24 332
2020 Non-visible minority 36 30 8 14 9 1 1 68 23 648

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 29 14 7 5 6 3 72 12 331
2020 Non-visible minority 44 29 11 6 4 4 1 78 10 649

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 34 15 14 8 3 1 61 24 330
2020 Non-visible minority 28 35 16 12 7 2 0 65 20 647
2019 Visible minority 20 31 25 11 10 2 0 53 21 240
2019 Non-visible minority 21 37 17 15 8 2 0 59 24 566
2018 Visible minority 21 39 14 13 12 1 0 60 25 209
2018 Non-visible minority 22 35 18 14 8 3 0 58 23 481
2017 Visible minority 16 37 17 18 6 4 1 56 25 176
2017 Non-visible minority 18 39 18 15 8 2 0 58 24 499

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 40 10 8 4 1 0 78 12 332
2020 Non-visible minority 39 43 8 8 1 0 0 82 9 649

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 36 12 10 6 0 0 72 16 331
2020 Non-visible minority 36 37 12 11 3 1 0 74 14 649

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 35 18 6 3 1 2 72 10 329
2020 Non-visible minority 34 40 16 7 2 1 1 75 9 649

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 39 12 4 3 2 1 80 8 331
2020 Non-visible minority 44 37 12 3 2 1 2 83 4 646

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 68 19 7 0 0 6 0 93 0 329
2020 Non-visible minority 73 17 3 1 0 6 1 95 1 648

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 38 12 6 2 1 1 80 7 328
2020 Non-visible minority 45 38 9 5 2 1 0 84 7 647

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 33 8 10 5 1 1 76 16 330
2020 Non-visible minority 46 32 9 6 6 0 0 79 12 642

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 31 11 10 9 1 0 70 19 329
2020 Non-visible minority 45 29 8 9 6 2 1 76 16 647

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 18 46 14 19 4 0 0 63 23 47
2020 Non-visible minority 21 43 14 17 3 1 1 65 20 147
2019 Visible minority 12 51 7 26 0 0 4 66 27 24
2019 Non-visible minority 23 48 14 11 1 1 2 74 12 129

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 100 0 47
2020 Non-visible minority 99 1 147

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 7 43 23 26 2 0 0 49 28 47
2020 Non-visible minority 19 32 15 22 12 1 0 51 35 145
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 12 88 327
2020 Non-visible minority 6 94 648

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 16 84 327
2020 Non-visible minority 12 88 648
2019 Visible minority 18 82 240
2019 Non-visible minority 15 85 566
2017 Visible minority 22 78 178
2017 Non-visible minority 17 83 498
2014 Visible minority 14 86 178
2014 Non-visible minority 14 86 514

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 35 65 54
2020 Non-visible minority 53 47 80

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 75 25 54
2020 Non-visible minority 79 21 80
2019 Visible minority 83 17 44
2019 Non-visible minority 86 14 81
2017 Visible minority 78 22 39
2017 Non-visible minority 81 19 84
2014 Visible minority 87 13 24
2014 Non-visible minority 78 22 73

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 25 11 7 6 0 0 77 13 41
2020 Non-visible minority 51 37 7 5 0 0 0 88 5 64
2019 Visible minority 43 45 0 4 5 3 0 91 9 37
2019 Non-visible minority 57 33 5 4 0 2 0 91 4 70
2017 Visible minority 60 27 2 7 0 0 3 90 7 31
2017 Non-visible minority 59 32 6 1 2 0 0 91 3 68
2014 Visible minority 51 35 10 0 4 0 0 86 4 21
2014 Non-visible minority 55 31 2 9 4 0 0 86 13 58

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 32 9 7 3 0 4 79 11 330
2020 Non-visible minority 48 34 5 5 3 3 2 86 9 649
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 41 29 1 59 41 332
2020 Non-visible minority 38 41 20 1 52 48 649

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 41 59 97
2020 Non-visible minority 35 65 253

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 15 24 13 20 26 0 3 40 47 97
2020 Non-visible minority 12 22 16 22 21 2 4 37 46 253

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 10 22 13 22 31 0 2 33 54 97
2020 Non-visible minority 8 12 13 21 42 1 3 20 67 253

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 19 13 4 5 5 14 75 10 332
2020 Non-visible minority 40 19 14 6 6 2 14 69 14 648
2019 Visible minority 36 21 13 8 10 2 10 64 21 234
2019 Non-visible minority 38 17 14 10 11 1 10 62 23 561
2018 Visible minority 37 19 15 8 8 1 11 65 18 205
2018 Non-visible minority 41 14 16 10 9 2 9 62 20 482
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