2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 116. Are you an Indigenous person?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	36	44	8	12	0	0	0	80	12	14
2020	Non-Indigenous	42	44	3	8	2	0	0	87	10	970

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	94	6	0	0	0	0	100	0	13
2020	Non-Indigenous	81	15	1	1	1	0	97	2	967
2017	Indigenous	61	39	0	0	0	0	100	0	21
2017	Non-Indigenous	70	25	2	2	1	1	95	3	655
2014	Indigenous	70	19	10	0	0	0	90	0	20
2014	Non-Indigenous	74	17	3	4	1	0	92	5	678

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	56	29	0	7	8	86	14	14
2020	Non-Indigenous	40	36	11	9	3	77	12	970
2019	Indigenous	34	32	0	21	14	66	34	19
2019	Non-Indigenous	39	33	8	12	8	72	20	792
2017	Indigenous	54	46	0	0	0	100	0	21
2017	Non-Indigenous	44	36	4	11	5	80	16	658
2014	Indigenous	39	40	6	11	4	79	15	20
2014	Non-Indigenous	44	32	7	11	6	76	17	676

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	26	44	16	8	6	0	70	14	14
2020	Non-Indigenous	35	42	10	9	3	0	77	13	963
2019	Indigenous	52	16	5	12	16	0	68	27	19
2019	Non-Indigenous	33	37	10	14	5	1	71	19	787
2018	Indigenous	37	43	3	17	0	0	80	17	26
2018	Non-Indigenous	31	42	8	14	4	0	74	18	666
2017	Indigenous	54	32	14	0	0	0	86	0	21
2017	Non-Indigenous	33	42	10	10	4	1	76	14	657
2014	Indigenous	24	38	17	20	0	0	62	20	20
2014	Non-Indigenous	32	40	13	10	5	0	72	15	677

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	48	9	8	27	8	0	0	57	35	14
2020	Non-Indigenous	42	36	10	9	2	0	1	79	11	959
2019	Indigenous	63	19	0	10	8	0	0	82	18	18
2019	Non-Indigenous	43	35	11	7	2	1	0	79	10	785
2017	Indigenous	59	18	20	3	0	0	0	77	3	21
2017	Non-Indigenous	43	39	9	7	1	0	0	83	8	653
2014	Indigenous	34	31	5	26	4	0	0	65	30	20
2014	Non-Indigenous	43	38	10	7	2	0	0	81	8	677

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	22	25	6	16	31	0	0	47	47	13
2020	Non-Indigenous	39	30	11	12	7	1	1	70	19	966
2019	Indigenous	71	18	0	11	0	0	0	89	11	19
2019	Non-Indigenous	41	30	12	10	5	0	0	72	16	793
2018	Indigenous	38	23	26	9	3	0	0	62	12	26
2018	Non-Indigenous	42	30	12	8	6	1	1	74	14	662
2017	Indigenous	47	34	14	0	0	0	4	85	0	21
2017	Non-Indigenous	40	35	9	9	5	0	1	76	15	653
2014	Indigenous	41	25	10	16	8	0	0	66	25	20
2014	Non-Indigenous	40	31	12	10	6	0	1	72	16	677

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	43	33	0	16	8	76	24	14
2020	Non-Indigenous	42	37	11	7	3	79	10	967
2019	Indigenous	58	26	7	5	5	84	9	19
2019	Non-Indigenous	43	36	12	5	4	79	9	792
2018	Indigenous	48	41	6	0	5	89	5	26
2018	Non-Indigenous	45	36	10	6	3	81	9	664
2017	Indigenous	51	49	0	0	0	100	0	21
2017	Non-Indigenous	40	43	8	6	3	83	9	654
2014	Indigenous	44	50	0	6	0	94	6	20
2014	Non-Indigenous	36	42	11	7	3	79	10	678

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	20	35	0	29	16	0	55	45	14
2020	Non-Indigenous	30	36	15	11	8	0	66	19	969
2019	Indigenous	36	27	7	20	9	0	63	30	19
2019	Non-Indigenous	26	37	13	14	10	1	64	23	791
2018	Indigenous	20	41	24	7	8	0	61	15	26
2018	Non-Indigenous	27	33	16	12	11	1	61	24	664
2017	Indigenous	25	32	22	12	9	0	56	22	21
2017	Non-Indigenous	28	35	10	15	11	0	64	26	655
2014	Indigenous	5	34	34	17	10	0	39	27	20
2014	Non-Indigenous	25	37	16	13	10	0	62	23	678

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	43	26	0	25	7	69	31	14
2020	Non-Indigenous	36	42	10	9	3	78	12	964
2019	Indigenous	42	21	0	25	13	63	37	18
2019	Non-Indigenous	38	38	10	9	4	77	13	790
2018	Indigenous	28	49	20	3	0	77	3	26
2018	Non-Indigenous	35	40	10	8	5	76	14	663
2017	Indigenous	37	36	23	4	0	73	4	21
2017	Non-Indigenous	33	46	11	6	4	79	11	654

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	48	14	0	31	8	0	0	61	39	14
2020	Non-Indigenous	55	33	7	3	1	0	0	88	5	965
2019	Indigenous	58	9	18	10	5	0	0	67	15	18
2019	Non-Indigenous	56	30	7	5	2	0	0	86	6	788
2018	Indigenous	47	45	3	0	5	0	0	92	5	26
2018	Non-Indigenous	57	33	5	3	1	1	0	91	4	662
2017	Indigenous	58	22	9	6	0	0	4	84	6	21
2017	Non-Indigenous	46	40	7	4	2	1	0	87	6	653
2014	Indigenous	32	54	8	6	0	0	0	86	6	20
2014	Non-Indigenous	51	35	8	3	3	0	0	87	6	677

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	43	0	7	12	39	0	43	51	14
2020	Non-Indigenous	35	34	14	11	6	0	69	17	965
2019	Indigenous	39	26	9	9	16	0	65	25	19
2019	Non-Indigenous	34	32	13	12	8	0	66	20	794
2018	Indigenous	30	32	15	14	10	0	62	23	26
2018	Non-Indigenous	36	32	13	9	9	0	68	19	665
2017	Indigenous	25	47	9	9	10	0	72	19	21
2017	Non-Indigenous	33	37	9	11	9	1	70	20	652

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	61	15	8	8	8	76	16	14
2020	Non-Indigenous	57	29	9	3	1	87	5	961
2019	Indigenous	66	17	7	5	5	84	9	19
2019	Non-Indigenous	57	30	8	3	1	88	4	790
2018	Indigenous	69	28	3	0	0	97	0	26
2018	Non-Indigenous	62	27	8	2	0	89	2	657
2017	Indigenous	70	26	4	0	0	96	0	21
2017	Non-Indigenous	58	34	6	2	0	91	2	653
2014	Indigenous	70	30	0	0	0	100	0	20
2014	Non-Indigenous	64	27	6	1	2	91	3	677

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	45	0	0	21	34	0	0	45	55	13
2020	Non-Indigenous	32	34	14	11	7	1	0	67	18	960
2019	Indigenous	46	24	9	9	12	0	0	70	21	19
2019	Non-Indigenous	31	37	16	9	6	0	1	68	16	792
2018	Indigenous	18	45	20	17	0	0	0	63	17	26
2018	Non-Indigenous	32	35	15	9	8	0	1	68	17	659
2017	Indigenous	36	37	17	5	4	0	0	73	10	20
2017	Non-Indigenous	32	41	10	10	7	0	0	73	17	655
2014	Indigenous	15	39	22	19	4	0	0	55	23	20
2014	Non-Indigenous	26	42	12	12	7	0	0	69	20	677

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	49	12	14	8	17	0	62	25	14
2020	Non-Indigenous	34	35	16	9	5	0	69	15	969
2019	Indigenous	48	36	5	0	12	0	84	12	19
2019	Non-Indigenous	34	32	18	9	6	1	66	15	793
2018	Indigenous	18	57	12	13	0	0	76	13	26
2018	Non-Indigenous	36	33	14	9	6	1	70	16	662
2017	Indigenous	40	34	10	12	4	0	75	16	21
2017	Non-Indigenous	35	37	12	11	4	0	73	15	656
2014	Indigenous	20	35	20	20	6	0	55	26	20
2014	Non-Indigenous	30	36	16	10	7	1	67	17	676

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	40	15	9	22	15	55	36	13
2020	Non-Indigenous	35	39	13	8	4	74	13	959
2019	Indigenous	45	23	5	20	7	68	27	18
2019	Non-Indigenous	30	39	12	13	5	70	18	789
2018	Indigenous	44	26	8	15	8	69	22	25
2018	Non-Indigenous	30	36	16	11	6	66	18	659
2017	Indigenous	41	29	15	10	4	70	15	21
2017	Non-Indigenous	31	38	12	13	6	69	19	655
2014	Indigenous	29	27	25	15	5	56	20	20
2014	Non-Indigenous	32	37	15	10	7	69	17	678

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	43	12	6	23	16	0	56	39	14
2020	Non-Indigenous	50	33	9	4	3	0	84	7	966
2019	Indigenous	59	23	8	5	5	0	82	10	18
2019	Non-Indigenous	48	33	11	5	2	0	82	8	795
2018	Indigenous	44	44	3	3	5	0	89	8	26
2018	Non-Indigenous	48	35	9	5	2	0	83	8	660
2017	Indigenous	55	45	0	0	0	0	100	0	21
2017	Non-Indigenous	43	43	7	5	2	0	86	7	654
2014	Indigenous	59	32	9	0	0	0	91	0	20
2014	Non-Indigenous	45	37	10	4	3	1	83	7	677

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	22	24	14	12	0	0	51	25	14
2020	Non-Indigenous	33	29	18	10	10	0	0	62	20	962
2019	Indigenous	21	39	25	12	4	0	0	60	16	19
2019	Non-Indigenous	35	28	17	11	8	0	0	63	20	791
2018	Indigenous	32	26	29	7	6	0	0	58	13	26
2018	Non-Indigenous	35	31	16	11	6	1	0	67	17	665
2017	Indigenous	53	26	18	3	0	0	0	79	3	21
2017	Non-Indigenous	34	36	16	8	5	0	1	71	13	654
2014	Indigenous	62	30	4	0	4	0	0	92	4	20
2014	Non-Indigenous	41	30	16	7	6	0	0	72	12	677

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	17	17	46	14	7	0	0	20	34	14
2020	Non-Indigenous	12	25	32	21	9	0	1	31	37	967
2019	Indigenous	20	28	20	26	7	0	0	33	47	19
2019	Non-Indigenous	12	25	31	19	11	1	2	31	38	795
2018	Indigenous	6	26	27	27	9	5	0	37	34	26
2018	Non-Indigenous	10	27	31	22	8	1	2	31	38	663
2017	Indigenous	18	35	28	10	9	0	0	19	53	21
2017	Non-Indigenous	10	22	37	16	8	2	4	26	35	651
2014	Indigenous	22	9	25	39	0	6	0	41	33	20
2014	Non-Indigenous	6	20	35	24	10	1	4	36	27	676

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	20	22	14	21	14	0	9	38	46	14
2020	Non-Indigenous	8	16	28	26	19	3	1	46	25	962
2019	Indigenous	12	18	20	29	5	9	7	40	36	19
2019	Non-Indigenous	13	23	29	19	13	2	2	33	38	791
2018	Indigenous	19	18	18	12	24	8	0	39	41	26
2018	Non-Indigenous	14	26	27	19	11	2	2	30	41	660
2017	Indigenous	26	16	23	20	4	10	0	27	47	21
2017	Non-Indigenous	13	21	28	18	12	4	4	32	37	653
2014	Indigenous	21	23	15	25	5	6	6	34	49	20
2014	Non-Indigenous	10	21	30	21	12	3	3	35	33	678

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	20	8	22	16	25	0	9	45	30	14
2020	Non-Indigenous	9	15	30	24	15	4	4	42	26	964
2019	Indigenous	12	9	28	34	7	4	7	46	23	19
2019	Non-Indigenous	11	16	28	23	15	3	4	41	29	792
2018	Indigenous	11	14	38	18	13	5	0	33	27	26
2018	Non-Indigenous	10	20	25	24	12	3	6	40	33	660
2017	Indigenous	7	0	53	25	4	0	11	32	8	21
2017	Non-Indigenous	9	14	29	21	14	4	9	40	27	653
2014	Indigenous	26	6	24	26	9	4	6	38	35	20
2014	Non-Indigenous	9	17	27	23	12	3	9	40	29	677

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	12	9	31	34	14	0	0	48	20	14
2020	Non-Indigenous	9	16	30	27	17	1	1	44	25	959
2019	Indigenous	21	4	25	23	16	4	7	44	28	19
2019	Non-Indigenous	8	14	32	26	17	1	2	44	23	787
2018	Indigenous	15	6	44	15	16	3	0	33	22	26
2018	Non-Indigenous	9	16	32	25	15	2	2	41	26	657
2017	Indigenous	14	16	23	36	10	0	0	46	31	21
2017	Non-Indigenous	8	17	28	28	14	2	3	44	26	650
2014	Indigenous	16	8	29	27	14	0	6	43	25	20
2014	Non-Indigenous	6	14	30	30	16	1	3	47	22	674

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	26	8	23	22	20	0	0	43	34	14
2020	Non-Indigenous	12	17	26	23	17	1	3	42	31	967
2019	Indigenous	20	12	26	16	16	4	7	35	36	19
2019	Non-Indigenous	14	19	29	20	14	1	3	35	34	793
2018	Indigenous	29	13	18	11	21	5	3	35	45	26
2018	Non-Indigenous	16	23	28	15	13	2	2	30	41	662
2017	Indigenous	26	21	23	16	10	0	4	27	49	21
2017	Non-Indigenous	18	22	27	16	11	2	4	29	42	650
2014	Indigenous	20	10	20	34	0	6	10	41	36	20
2014	Non-Indigenous	15	20	31	18	12	1	3	31	37	676

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	20	29	7	25	20	0	0	45	49	14
2020	Non-Indigenous	8	15	24	26	18	7	3	49	25	962
2019	Indigenous	21	11	28	20	10	4	7	34	35	19
2019	Non-Indigenous	19	20	26	18	10	4	3	31	42	790
2018	Indigenous	17	25	20	15	17	5	0	34	45	26
2018	Non-Indigenous	15	23	27	18	11	4	2	30	41	658
2017	Indigenous	23	14	23	15	16	6	3	34	40	20
2017	Non-Indigenous	14	21	28	18	11	4	4	32	38	654
2014	Indigenous	26	20	12	15	5	12	10	26	59	20
2014	Non-Indigenous	13	19	27	21	13	3	5	37	35	677

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	21	25	16	24	13	0	0	38	47	13
2020	Non-Indigenous	8	18	31	20	17	3	2	39	27	961
2019	Indigenous	19	18	5	38	9	4	7	54	41	19
2019	Non-Indigenous	11	18	32	22	13	3	2	36	30	790
2018	Indigenous	14	22	26	14	23	0	0	37	36	25
2018	Non-Indigenous	13	17	32	20	10	4	3	33	33	662
2017	Indigenous	7	14	39	14	21	5	0	36	23	21
2017	Non-Indigenous	10	19	33	18	12	3	5	33	32	655
2014	Indigenous	15	24	19	20	0	6	16	26	50	20
2014	Non-Indigenous	8	17	34	21	12	2	6	36	27	677

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	6	20	33	22	19	0	0	41	26	14
2020	Non-Indigenous	5	15	34	29	15	1	1	44	21	966
2019	Indigenous	12	21	25	27	5	4	7	36	36	19
2019	Non-Indigenous	8	20	36	24	10	1	2	35	29	794

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	35	26	16	9	14	0	0	61	23	14
2020	Non-Indigenous	27	29	18	8	5	8	5	65	15	966
2019	Indigenous	36	16	19	16	9	4	0	54	26	19
2019	Non-Indigenous	30	29	16	8	7	7	4	66	16	792
2018	Indigenous	34	24	20	6	8	7	0	62	16	26
2018	Non-Indigenous	24	32	20	10	4	7	4	62	16	660
2017	Indigenous	34	26	28	5	0	6	0	65	5	21
2017	Non-Indigenous	28	33	13	10	4	7	4	69	16	656
2014	Indigenous	25	33	32	0	10	0	0	58	10	20
2014	Non-Indigenous	32	34	15	9	4	3	3	70	14	678

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	35	29	6	7	24	0	64	30	14
2020	Non-Indigenous	52	28	7	7	5	2	82	11	964
2019	Indigenous	37	19	7	22	11	4	58	35	19
2019	Non-Indigenous	47	29	8	8	6	1	77	14	792
2018	Indigenous	55	19	8	8	9	0	75	17	26
2018	Non-Indigenous	47	29	9	8	5	1	77	13	660
2017	Indigenous	51	36	0	4	4	5	91	9	21
2017	Non-Indigenous	46	31	8	8	5	1	78	13	658
2014	Indigenous	49	25	5	6	16	0	74	21	20
2014	Non-Indigenous	52	29	9	7	3	1	81	10	678

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	56	22	8	6	8	0	78	14	14
2020	Non-Indigenous	62	27	6	3	2	0	89	5	965
2019	Indigenous	41	34	7	18	0	0	75	18	19
2019	Non-Indigenous	55	29	7	6	3	1	85	9	790
2018	Indigenous	62	26	4	8	0	0	87	8	25
2018	Non-Indigenous	54	35	7	3	1	0	89	4	660
2017	Indigenous	61	39	0	0	0	0	100	0	21
2017	Non-Indigenous	50	36	7	4	2	0	87	6	654
2014	Indigenous	40	40	13	6	0	0	81	6	20
2014	Non-Indigenous	47	39	7	6	1	0	86	8	677

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	43	18	14	9	8	0	8	66	18	14
2020	Non-Indigenous	48	34	10	4	2	2	0	83	6	963
2019	Indigenous	36	39	12	9	0	4	0	78	10	19
2019	Non-Indigenous	45	33	13	5	3	1	0	79	8	793
2018	Indigenous	42	41	5	9	0	3	0	86	9	26
2018	Non-Indigenous	43	39	10	5	2	1	1	83	7	659

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	43	25	0	12	0	12	8	85	15	14
2020	Non-Indigenous	47	22	10	5	4	7	4	78	10	968

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	27	23	14	13	16	0	8	53	31	14
2020	Non-Indigenous	43	25	14	4	4	1	7	75	10	969
2019	Indigenous	37	39	19	5	0	0	0	77	5	19
2019	Non-Indigenous	38	25	18	5	4	2	8	70	10	795

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	43	13	6	22	16	0	0	56	38	14
2020	Non-Indigenous	44	30	12	8	5	1	1	75	13	965
2019	Indigenous	39	32	17	5	7	0	0	70	12	18
2019	Non-Indigenous	40	31	12	9	7	1	1	72	16	792
2018	Indigenous	48	41	4	3	3	0	0	90	6	26
2018	Non-Indigenous	37	38	12	6	6	1	0	75	12	657
2017	Indigenous	36	55	5	0	0	0	4	94	0	21
2017	Non-Indigenous	38	37	11	8	4	1	1	77	13	657
2014	Indigenous	15	42	30	13	0	0	0	57	13	20
2014	Non-Indigenous	37	35	12	9	6	0	1	73	15	678

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	35	0	35	7	16	0	8	38	24	14
2020	Non-Indigenous	48	26	13	5	4	3	2	77	10	968

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	43	29	6	6	16	0	0	72	22	14
2020	Non-Indigenous	51	31	9	6	3	0	0	82	9	970
2019	Indigenous	36	30	12	10	7	4	0	69	18	18
2019	Non-Indigenous	46	32	10	7	4	1	1	79	11	787
2018	Indigenous	56	29	0	13	3	0	0	84	16	25
2018	Non-Indigenous	45	36	8	7	3	0	1	82	10	656
2017	Indigenous	47	35	10	4	0	0	4	86	4	21
2017	Non-Indigenous	45	35	8	7	4	1	1	81	10	656
2014	Indigenous	37	35	10	8	10	0	0	72	17	20
2014	Non-Indigenous	44	32	12	8	3	0	0	77	12	677

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	28	72	14
2020	Non-Indigenous	37	63	970

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	40	28	8	8	8	0	8	74	17	14
2020	Non-Indigenous	47	20	10	3	3	7	11	81	8	967

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	37	12	14	22	16	0	49	38	14
2020	Non-Indigenous	53	28	9	6	4	1	81	10	969
2019	Indigenous	44	29	16	0	7	4	76	7	19
2019	Non-Indigenous	51	29	9	5	5	0	81	10	794
2018	Indigenous	58	25	7	3	8	0	82	11	25
2018	Non-Indigenous	51	28	9	7	5	1	80	12	655
2017	Indigenous	52	29	18	0	0	0	82	0	21
2017	Non-Indigenous	54	26	9	6	4	0	80	10	656
2014	Indigenous	49	28	6	8	9	0	77	17	20
2014	Non-Indigenous	50	30	10	6	4	1	80	10	678

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	20	38	14	28	0	0	0	58	28	14
2020	Non-Indigenous	36	30	15	6	4	9	0	72	12	967
2019	Indigenous	28	31	23	9	5	4	0	62	15	19
2019	Non-Indigenous	28	31	18	8	7	8	1	65	16	794
2018	Indigenous	25	22	14	18	5	15	0	56	27	26
2018	Non-Indigenous	29	30	18	8	6	8	1	64	16	663
2017	Indigenous	30	25	23	13	0	9	0	61	14	21
2017	Non-Indigenous	29	35	15	8	6	7	0	69	15	657
2014	Indigenous	18	47	10	14	5	6	0	69	20	20
2014	Non-Indigenous	26	33	17	10	4	10	0	65	16	678

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	26	23	8	20	23	0	0	49	43	14
2020	Non-Indigenous	31	33	16	13	5	2	0	66	18	963
2019	Indigenous	36	20	26	9	9	0	0	56	18	19
2019	Non-Indigenous	26	32	17	14	7	4	0	61	21	792
2018	Indigenous	25	24	10	32	5	4	0	51	38	26
2018	Non-Indigenous	26	31	19	12	9	2	0	59	21	664
2017	Indigenous	35	18	18	19	5	5	0	56	25	21
2017	Non-Indigenous	23	34	15	17	8	3	0	59	25	656
2014	Indigenous	18	42	21	0	12	0	6	64	13	20
2014	Non-Indigenous	21	31	19	16	8	4	0	55	26	677

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	20	22	8	27	23	0	43	49	14
2020	Non-Indigenous	23	33	18	14	7	5	58	22	968
2019	Indigenous	21	26	27	15	10	0	48	25	18
2019	Non-Indigenous	20	29	20	16	7	7	53	25	788
2018	Indigenous	20	12	21	12	15	20	40	34	26
2018	Non-Indigenous	18	31	22	15	9	6	52	25	660
2017	Indigenous	26	23	22	12	17	0	49	29	21
2017	Non-Indigenous	16	32	17	19	9	7	52	30	656
2014	Indigenous	25	26	21	20	8	0	51	28	20
2014	Non-Indigenous	14	26	22	19	11	8	44	32	676

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	22	30	9	6	33	0	52	39	13
2020	Non-Indigenous	23	33	17	17	8	3	57	25	968
2019	Indigenous	26	22	20	15	18	0	48	32	18
2019	Non-Indigenous	18	29	19	19	11	3	49	31	791
2018	Indigenous	17	20	17	21	12	14	43	38	25
2018	Non-Indigenous	17	33	16	19	12	3	52	32	661
2017	Indigenous	26	24	18	7	16	9	55	25	21
2017	Non-Indigenous	15	36	15	19	10	5	54	30	656
2014	Indigenous	26	26	16	12	19	0	52	31	20
2014	Non-Indigenous	15	31	20	18	12	5	48	31	676

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	19	15	14	0	8	16	63	18	14
2020	Non-Indigenous	50	20	11	4	3	11	2	80	7	970
2019	Indigenous	46	14	12	12	5	5	7	68	19	19
2019	Non-Indigenous	45	20	11	5	4	12	2	76	11	794

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	30	14	24	23	0	9	48	25	13
2020	Non-Indigenous	31	44	15	6	3	2	76	9	966
2019	Indigenous	43	36	12	4	5	0	79	9	19
2019	Non-Indigenous	25	44	17	10	3	1	70	13	795
2018	Indigenous	29	32	10	21	3	5	64	25	26
2018	Non-Indigenous	25	46	14	10	4	1	71	14	662
2017	Indigenous	40	46	4	9	0	0	86	9	21
2017	Non-Indigenous	27	44	14	8	5	1	72	13	654
2014	Indigenous	35	40	9	12	5	0	74	16	20
2014	Non-Indigenous	26	42	16	9	5	2	69	14	677

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	34	6	14	24	14	8	44	41	14
2020	Non-Indigenous	20	37	17	18	6	2	58	25	965
2019	Indigenous	28	27	14	9	18	4	57	28	19
2019	Non-Indigenous	14	32	18	22	11	1	47	34	792

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	49	12	16	9	14	0	0	61	23	14
2020	Non-Indigenous	33	36	13	8	5	3	1	73	13	966
2019	Indigenous	46	29	12	5	5	4	0	78	10	19
2019	Non-Indigenous	38	37	13	5	4	1	1	77	9	790
2018	Indigenous	50	17	13	15	5	0	0	67	20	26
2018	Non-Indigenous	40	38	10	7	4	2	0	79	11	663
2017	Indigenous	44	43	4	4	0	4	0	91	4	21
2017	Non-Indigenous	43	35	12	6	3	2	0	79	9	656
2014	Indigenous	31	32	12	8	12	0	6	67	21	20
2014	Non-Indigenous	38	37	10	7	3	3	1	79	10	678

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	43	12	22	14	9	0	56	23	14
2020	Non-Indigenous	34	38	16	5	4	3	74	9	963
2019	Indigenous	43	25	19	5	5	4	71	10	19
2019	Non-Indigenous	33	37	17	8	4	1	70	12	791
2018	Indigenous	34	32	18	8	9	0	65	17	26
2018	Non-Indigenous	35	35	18	7	4	2	72	10	662

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	31	6	8	14	34	0	7	40	52	14
2020	Non-Indigenous	20	24	17	12	11	13	3	53	27	967
2019	Indigenous	28	15	21	27	5	4	0	45	33	19
2019	Non-Indigenous	20	26	18	15	11	7	3	51	29	793
2018	Indigenous	28	20	3	18	19	12	0	54	42	26
2018	Non-Indigenous	20	27	16	15	10	9	3	54	28	662
2017	Indigenous	32	12	15	11	12	18	0	54	28	21
2017	Non-Indigenous	22	28	16	12	9	10	3	57	25	656
2014	Indigenous	5	20	8	10	51	0	6	26	65	20
2014	Non-Indigenous	17	25	15	14	12	12	5	50	32	677

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	12	28	23	8	0	0	40	31	14
2020	Non-Indigenous	23	31	20	12	10	4	1	56	23	963
2019	Indigenous	35	17	23	16	5	4	0	54	21	19
2019	Non-Indigenous	20	30	20	14	11	4	1	53	26	793
2018	Indigenous	30	14	16	9	21	9	0	48	34	26
2018	Non-Indigenous	21	32	18	14	11	3	1	55	27	665
2017	Indigenous	43	19	13	15	5	0	4	65	21	21
2017	Non-Indigenous	22	32	19	13	9	5	1	56	23	655
2014	Indigenous	21	15	20	18	22	0	4	37	41	20
2014	Non-Indigenous	19	29	19	14	12	5	2	52	28	678

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	20	13	18	0	49	0	0	32	49	14
2020	Non-Indigenous	19	28	16	15	13	5	3	52	31	970
2019	Indigenous	26	4	34	20	5	4	7	34	28	19
2019	Non-Indigenous	20	25	17	14	17	3	3	48	33	796
2018	Indigenous	11	18	19	18	21	12	0	33	45	26
2018	Non-Indigenous	19	24	15	15	20	4	4	46	37	665
2017	Indigenous	28	4	10	28	14	15	0	38	50	21
2017	Non-Indigenous	16	24	17	17	20	3	4	43	39	657
2014	Indigenous	11	14	10	20	31	10	4	29	60	20
2014	Non-Indigenous	14	22	16	18	23	3	4	39	44	678

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	36	13	22	12	8	0	9	53	22	14
2020	Non-Indigenous	48	23	13	6	3	2	5	76	10	968
2019	Indigenous	75	16	5	4	0	0	0	91	4	19
2019	Non-Indigenous	53	21	14	3	3	1	5	79	6	790

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	51	19	0	13	17	0	0	70	30	13
2020	Non-Indigenous	47	24	14	5	3	3	4	76	9	969
2019	Indigenous	64	28	0	5	0	0	4	95	5	19
2019	Non-Indigenous	44	24	15	6	5	2	5	73	11	792

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	49	7	22	8	0	6	9	65	9	14
2020	Non-Indigenous	71	9	5	3	2	5	5	89	6	967
2019	Indigenous	67	15	5	4	5	0	4	85	10	18
2019	Non-Indigenous	72	8	5	3	3	5	4	88	6	786

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	48	8	30	0	8	0	6	59	8	14
2020	Non-Indigenous	71	11	4	1	1	4	7	93	2	969
2019	Indigenous	77	12	0	0	4	0	7	96	4	19
2019	Non-Indigenous	75	6	4	1	2	3	9	92	3	790

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	41	26	0	25	8	0	0	67	33	14
2020	Non-Indigenous	22	42	18	9	3	5	0	68	13	966
2019	Indigenous	43	32	12	5	5	4	0	78	10	19
2019	Non-Indigenous	20	42	20	9	5	4	0	64	15	792
2018	Indigenous	14	45	18	11	5	7	0	63	18	26
2018	Non-Indigenous	22	38	20	10	7	3	0	63	17	663
2017	Indigenous	38	13	36	4	0	5	4	56	5	21
2017	Non-Indigenous	23	37	19	11	6	5	0	63	17	656

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	49	12	6	25	8	0	0	62	33	14
2020	Non-Indigenous	35	38	12	8	4	3	0	75	13	961
2019	Indigenous	51	28	12	9	0	0	0	79	9	19
2019	Non-Indigenous	34	39	14	6	4	2	1	76	10	788
2018	Indigenous	38	37	8	12	5	0	0	75	17	26
2018	Non-Indigenous	42	37	12	6	1	2	0	80	7	657
2017	Indigenous	44	51	0	5	0	0	0	95	5	21
2017	Non-Indigenous	39	39	11	5	2	2	0	81	8	658
2014	Indigenous	54	23	5	6	6	6	0	82	12	20
2014	Non-Indigenous	43	35	10	6	2	2	0	80	9	677

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	37	12	8	29	8	6	0	52	39	14
2020	Non-Indigenous	40	34	13	6	2	4	1	78	9	961
2019	Indigenous	56	16	28	0	0	0	0	72	0	19
2019	Non-Indigenous	40	34	15	4	3	3	1	77	7	789
2018	Indigenous	39	34	12	8	3	4	0	76	12	26
2018	Non-Indigenous	41	36	14	4	2	4	0	80	6	658
2017	Indigenous	40	38	13	0	0	5	4	85	0	21
2017	Non-Indigenous	40	33	14	3	3	6	0	78	7	653
2014	Indigenous	41	29	5	9	10	6	0	74	21	20
2014	Non-Indigenous	43	34	11	4	3	4	0	81	7	678

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	35	22	22	14	7	0	0	57	20	14
2020	Non-Indigenous	37	28	17	6	3	7	1	71	10	971

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	35	14	14	15	14	0	8	53	32	14
2020	Non-Indigenous	42	31	9	6	5	5	1	78	12	958

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	40	27	0	8	25	0	67	33	14
2020	Non-Indigenous	53	31	8	4	2	1	85	7	961
2019	Indigenous	62	27	7	0	5	0	88	5	19
2019	Non-Indigenous	49	34	8	5	3	1	83	9	792
2018	Indigenous	46	31	14	9	0	0	77	9	26
2018	Non-Indigenous	50	33	8	5	4	0	83	9	658
2017	Indigenous	56	25	19	0	0	0	81	0	21
2017	Non-Indigenous	47	37	7	5	3	0	85	8	656
2014	Indigenous	51	39	0	4	6	0	91	9	20
2014	Non-Indigenous	51	35	7	5	2	0	86	7	678

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	34	22	6	8	31	0	56	39	14
2020	Non-Indigenous	41	30	15	9	5	1	71	14	962
2019	Indigenous	66	9	7	9	9	0	75	18	19
2019	Non-Indigenous	36	33	15	8	7	1	70	14	792
2018	Indigenous	45	24	12	11	8	0	69	19	26
2018	Non-Indigenous	36	33	14	9	7	1	70	15	658
2017	Indigenous	54	22	19	5	0	0	76	5	21
2017	Non-Indigenous	37	31	18	9	5	1	69	13	657
2014	Indigenous	35	23	17	8	17	0	58	25	20
2014	Non-Indigenous	32	36	15	11	5	1	68	16	678

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	34	22	0	6	39	0	56	44	14
2020	Non-Indigenous	40	31	15	9	4	1	72	13	961
2019	Indigenous	55	16	11	14	5	0	71	18	19
2019	Non-Indigenous	33	35	15	10	6	0	69	16	786
2018	Indigenous	44	24	16	12	3	0	69	15	26
2018	Non-Indigenous	37	36	13	8	5	0	73	14	657
2017	Indigenous	48	37	9	0	5	0	85	5	21
2017	Non-Indigenous	38	35	13	8	5	1	74	13	654
2014	Indigenous	35	23	17	13	12	0	58	25	20
2014	Non-Indigenous	33	37	13	12	4	0	70	16	677

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	34	0	7	17	42	0	0	34	60	14
2020	Non-Indigenous	37	24	19	9	7	4	0	64	17	961
2019	Indigenous	44	0	29	5	23	0	0	44	27	19
2019	Non-Indigenous	33	23	20	10	9	4	1	60	20	793
2018	Indigenous	33	24	19	13	6	4	0	60	19	25
2018	Non-Indigenous	34	26	16	12	7	4	1	63	20	662
2017	Indigenous	48	32	4	12	0	4	0	84	12	21
2017	Non-Indigenous	32	30	18	9	6	3	1	65	16	656
2014	Indigenous	34	16	15	15	15	5	0	52	32	20
2014	Non-Indigenous	32	24	19	13	8	5	1	59	22	677

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Indigenous	80	8	12	14
2020	Non-Indigenous	22	37	41	971
2019	Indigenous	16	33	52	19
2019	Non-Indigenous	27	34	39	797
2018	Indigenous	28	32	40	26
2018	Non-Indigenous	28	35	36	669
2017	Indigenous	13	55	32	21
2017	Non-Indigenous	23	40	37	658
2014	Indigenous	18	36	46	20
2014	Non-Indigenous	26	39	35	678

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Indigenous	10	7	63	0	0	20	11
2020	Non-Indigenous	9	27	50	2	5	7	213
2017	Non-Indigenous	17	15	44	5	12	7	158
2014	Non-Indigenous	19	15	40	8	9999	18	177

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	23	0	18	7	15	22	15	36	35	13
2020	Non-Indigenous	16	14	16	6	4	34	9	54	18	968
2019	Indigenous	22	16	21	18	0	22	0	50	23	19
2019	Non-Indigenous	14	17	20	6	5	29	7	50	17	794
2018	Indigenous	30	11	19	10	9	18	3	52	23	26
2018	Non-Indigenous	19	19	20	4	4	28	5	58	12	660
2017	Indigenous	28	14	35	4	0	9	9	52	5	21
2017	Non-Indigenous	19	19	17	5	5	27	7	58	17	658
2014	Indigenous	15	25	34	0	16	10	0	44	17	20
2014	Non-Indigenous	15	17	18	7	4	31	7	53	18	678

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	37	20	22	7	8	7	0	61	15	14
2020	Non-Indigenous	30	30	15	6	4	13	2	71	11	969
2019	Indigenous	37	14	23	18	0	8	0	55	20	19
2019	Non-Indigenous	32	31	17	5	6	9	1	69	12	793
2018	Indigenous	42	13	22	10	5	4	3	60	16	26
2018	Non-Indigenous	32	31	19	5	2	11	1	71	8	657
2017	Indigenous	45	19	22	4	0	9	0	71	5	20
2017	Non-Indigenous	30	34	16	5	4	10	1	72	10	653
2014	Indigenous	29	21	31	4	10	6	0	53	14	20
2014	Non-Indigenous	24	29	18	7	3	17	2	65	12	678

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	23	7	23	6	16	19	6	40	29	14
2020	Non-Indigenous	17	14	17	5	3	37	6	55	14	964
2019	Indigenous	4	30	28	5	0	26	7	51	7	19
2019	Non-Indigenous	16	17	22	4	4	30	7	52	13	791
2018	Indigenous	31	12	28	0	10	19	0	53	12	25
2018	Non-Indigenous	20	17	21	4	2	31	5	58	10	662
2017	Indigenous	31	9	35	0	0	26	0	53	0	21
2017	Non-Indigenous	20	17	17	3	3	33	7	61	10	657
2014	Indigenous	19	14	19	9	6	20	12	50	22	20
2014	Non-Indigenous	19	15	18	3	2	36	7	59	9	677

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	20	29	7	16	0	0	49	22	14
2020	Non-Indigenous	32	28	17	5	3	14	1	71	10	968
2019	Indigenous	37	26	28	0	0	8	0	69	0	19
2019	Non-Indigenous	32	32	17	4	4	10	2	72	9	792
2018	Indigenous	39	20	25	6	5	4	0	62	12	25
2018	Non-Indigenous	33	30	19	4	2	12	1	72	7	666
2017	Indigenous	45	24	16	0	0	16	0	81	0	21
2017	Non-Indigenous	33	33	13	3	3	13	2	78	7	656
2014	Indigenous	25	30	24	4	6	12	0	62	11	20
2014	Non-Indigenous	31	26	18	3	2	19	1	71	7	678

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	18	0	25	37	20	0	0	18	57	14
2020	Non-Indigenous	29	21	18	14	17	0	2	51	31	968

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	25	6	28	20	14	0	8	33	37	14
2020	Non-Indigenous	30	26	23	11	9	0	0	57	20	963
2019	Indigenous	24	23	20	13	16	0	4	49	31	19
2019	Non-Indigenous	19	27	22	15	16	0	1	46	32	793
2018	Indigenous	28	10	33	16	8	0	6	40	25	26
2018	Non-Indigenous	19	22	22	16	18	1	2	42	35	665
2017	Indigenous	35	11	19	16	14	0	4	48	31	21
2017	Non-Indigenous	16	24	21	14	23	1	2	41	38	656

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	8	37	15	17	24	0	0	45	41	14
2020	Non-Indigenous	16	25	23	17	18	0	0	41	35	965
2019	Indigenous	29	34	16	8	9	4	0	65	18	19
2019	Non-Indigenous	16	25	26	17	15	0	1	41	33	792
2018	Indigenous	25	24	17	16	18	0	0	49	34	25
2018	Non-Indigenous	15	22	30	18	15	1	1	37	33	666
2017	Indigenous	27	29	17	13	15	0	0	55	28	21
2017	Non-Indigenous	14	23	27	17	16	1	2	38	34	656

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	30	14	27	17	12	0	0	45	28	14
2020	Non-Indigenous	26	26	22	13	12	0	1	53	25	964
2019	Indigenous	35	12	22	4	18	4	4	51	24	19
2019	Non-Indigenous	24	28	22	14	9	1	1	54	24	789
2018	Indigenous	20	38	12	12	19	0	0	58	30	26
2018	Non-Indigenous	22	26	27	13	9	1	1	49	23	664
2017	Indigenous	35	38	0	11	15	0	0	74	26	20
2017	Non-Indigenous	21	31	21	11	12	0	3	54	24	657

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	14	28	21	17	20	0	0	43	36	14
2020	Non-Indigenous	26	22	22	14	13	2	2	50	28	963
2019	Indigenous	21	37	9	15	9	9	0	63	26	19
2019	Non-Indigenous	17	25	24	18	14	1	1	43	33	791
2018	Indigenous	22	30	15	6	18	5	3	56	27	25
2018	Non-Indigenous	17	22	25	19	15	1	1	40	35	663
2017	Indigenous	20	26	14	19	21	0	0	45	41	21
2017	Non-Indigenous	14	20	26	18	20	1	1	35	39	655

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	24	33	13	0	6	0	24	75	8	13
2020	Non-Indigenous	41	20	15	9	9	0	5	64	19	968
2019	Indigenous	47	9	31	5	0	4	4	61	5	19
2019	Non-Indigenous	44	23	13	7	7	1	5	71	15	790
2018	Indigenous	52	17	7	3	7	0	13	80	12	26
2018	Non-Indigenous	43	19	14	7	8	1	8	68	16	665
2017	Indigenous	36	16	10	13	0	0	26	70	17	21
2017	Non-Indigenous	39	22	14	6	7	1	10	69	15	654

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	22	6	35	22	14	0	0	29	36	14
2020	Non-Indigenous	28	26	21	12	13	1	0	54	25	969
2019	Indigenous	51	12	28	5	0	4	0	66	5	19
2019	Non-Indigenous	30	28	19	11	10	1	1	60	21	791
2018	Indigenous	39	26	19	0	16	0	0	65	16	26
2018	Non-Indigenous	32	21	23	10	11	1	2	54	22	665
2017	Indigenous	50	18	18	4	5	0	4	71	10	21
2017	Non-Indigenous	28	26	22	13	7	1	2	56	21	652

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	12	6	23	6	0	25	54	38	14
2020	Non-Indigenous	29	24	18	10	11	0	6	58	23	967

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	27	14	21	14	8	0	17	49	26	14
2020	Non-Indigenous	32	30	20	11	5	1	2	64	16	965
2019	Indigenous	30	32	21	14	0	4	0	64	14	19
2019	Non-Indigenous	30	31	21	10	5	1	1	63	16	793
2018	Indigenous	34	27	19	11	0	3	5	66	12	26
2018	Non-Indigenous	28	34	21	9	6	1	2	64	15	664
2017	Indigenous	46	31	18	5	0	0	0	77	5	21
2017	Non-Indigenous	27	31	21	11	6	1	3	60	18	652

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	22	35	14	8	20	0	0	58	28	14
2020	Non-Indigenous	23	30	23	12	10	1	1	55	22	967
2019	Indigenous	50	7	18	16	5	4	0	59	21	19
2019	Non-Indigenous	25	30	22	12	9	1	1	57	21	790
2018	Indigenous	22	44	18	16	0	0	0	66	16	26
2018	Non-Indigenous	24	29	24	13	9	1	1	54	22	664
2017	Indigenous	19	35	29	14	3	0	0	54	17	21
2017	Non-Indigenous	23	31	21	15	8	0	2	55	23	652

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	43	9	15	14	20	0	0	51	34	14
2020	Non-Indigenous	34	31	19	8	7	1	1	65	15	964
2019	Indigenous	66	0	14	12	5	4	0	69	17	19
2019	Non-Indigenous	36	26	19	11	6	1	2	63	17	790
2018	Indigenous	47	33	9	8	3	0	0	80	11	26
2018	Non-Indigenous	32	28	23	9	5	1	1	62	15	664
2017	Indigenous	27	35	25	4	5	0	4	64	10	21
2017	Non-Indigenous	32	30	21	9	5	2	2	64	15	653

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	27	6	23	16	0	0	55	39	14
2020	Non-Indigenous	39	27	15	9	8	1	1	67	17	960
2019	Indigenous	50	16	5	16	9	4	0	69	26	19
2019	Non-Indigenous	38	26	15	10	9	1	2	66	20	790

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	22	35	7	14	22	0	0	57	36	14
2020	Non-Indigenous	25	30	24	14	6	0	1	56	20	964

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	35	17	15	0	26	0	8	56	28	14
2020	Non-Indigenous	26	30	20	14	10	0	1	56	24	962
2019	Indigenous	35	31	18	12	0	4	0	69	12	19
2019	Non-Indigenous	36	29	19	7	6	1	2	67	13	787
2018	Indigenous	22	34	22	6	11	4	0	59	18	25
2018	Non-Indigenous	34	27	22	10	5	1	1	62	16	658
2017	Indigenous	36	34	21	0	5	0	4	72	6	21
2017	Non-Indigenous	31	31	20	10	4	1	2	64	15	647

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	33	31	6	8	8	0	14	75	18	14
2020	Non-Indigenous	41	29	18	7	4	0	2	71	11	959
2019	Indigenous	32	26	13	16	9	4	0	60	26	19
2019	Non-Indigenous	48	24	13	6	6	1	2	74	12	788
2018	Indigenous	55	25	10	4	3	0	2	82	8	25
2018	Non-Indigenous	51	24	12	4	6	1	2	77	10	659
2017	Indigenous	63	4	23	0	0	0	9	75	0	21
2017	Non-Indigenous	53	26	12	5	2	0	2	80	7	655

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	44	20	14	0	14	0	8	69	15	14
2020	Non-Indigenous	33	38	18	7	3	0	1	72	10	962

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	57	13	0	17	0	0	14	81	19	14
2020	Non-Indigenous	67	16	7	2	1	1	6	89	3	958
2019	Indigenous	75	9	5	7	0	4	0	88	7	19
2019	Non-Indigenous	69	13	6	2	3	1	7	89	5	788
2018	Indigenous	62	10	18	5	0	3	2	76	5	26
2018	Non-Indigenous	68	16	5	2	3	1	5	90	5	661

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	57	12	0	16	0	0	14	81	19	14
2020	Non-Indigenous	76	9	4	3	3	1	4	90	6	960
2019	Indigenous	59	21	12	0	4	4	0	83	4	19
2019	Non-Indigenous	71	12	5	3	4	1	3	87	7	788
2018	Indigenous	62	14	5	5	4	3	7	85	10	26
2018	Non-Indigenous	72	12	6	3	2	1	4	89	5	662
2017	Indigenous	82	5	0	5	0	0	8	94	6	21
2017	Non-Indigenous	73	12	6	2	3	0	4	89	6	654

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	51	12	0	0	6	0	30	92	8	14
2020	Non-Indigenous	69	19	5	3	1	0	3	91	4	957
2019	Indigenous	46	21	26	0	4	4	0	69	4	19
2019	Non-Indigenous	57	28	7	4	2	0	3	87	6	786
2018	Indigenous	65	23	8	5	0	0	0	87	5	26
2018	Non-Indigenous	56	25	11	2	3	1	3	84	5	661
2017	Indigenous	74	17	9	0	0	0	0	91	0	21
2017	Non-Indigenous	56	26	9	3	3	0	3	84	6	656

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	48	7	12	17	8	0	9	60	27	14
2020	Non-Indigenous	66	17	7	3	4	0	3	85	8	961
2019	Indigenous	59	14	12	11	0	4	0	76	12	19
2019	Non-Indigenous	59	19	9	5	5	1	2	81	10	782
2018	Indigenous	59	21	5	8	7	0	0	80	15	26
2018	Non-Indigenous	57	20	11	5	4	1	3	80	9	658
2017	Indigenous	65	16	14	0	0	0	4	85	0	21
2017	Non-Indigenous	59	23	7	3	4	0	2	85	8	654

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	66	7	0	0	0	0	28	100	0	14
2020	Non-Indigenous	65	8	4	1	1	0	21	93	3	959
2019	Indigenous	70	0	12	0	0	4	14	86	0	19
2019	Non-Indigenous	59	11	5	1	1	1	23	91	2	780
2018	Indigenous	61	14	3	0	0	0	22	97	0	24
2018	Non-Indigenous	54	12	5	2	0	1	26	90	3	656
2017	Indigenous	60	10	10	4	0	0	15	83	5	21
2017	Non-Indigenous	55	13	6	1	2	0	24	88	4	656

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	55	22	14	0	0	0	8	84	0	14
2020	Non-Indigenous	71	15	6	2	1	0	5	91	3	964
2019	Indigenous	75	7	9	0	0	4	4	90	0	19
2019	Non-Indigenous	66	17	7	2	2	1	6	89	3	782
2018	Indigenous	76	10	0	10	5	0	0	86	14	26
2018	Non-Indigenous	59	18	10	3	2	1	7	83	6	660
2017	Indigenous	85	4	0	7	0	4	0	93	7	20
2017	Non-Indigenous	61	19	9	3	2	0	7	86	5	650

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	57	0	6	0	29	0	9	62	32	14
2020	Non-Indigenous	46	15	12	10	13	1	2	63	24	963
2019	Indigenous	63	5	19	5	0	4	4	74	6	19
2019	Non-Indigenous	51	16	13	7	9	1	4	70	16	788
2018	Indigenous	52	8	14	13	13	0	0	59	26	26
2018	Non-Indigenous	51	15	12	6	10	1	5	70	17	661
2017	Indigenous	70	4	4	12	5	0	4	78	18	21
2017	Non-Indigenous	52	19	10	5	9	1	4	74	15	657

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	43	6	12	7	16	0	17	59	27	14
2020	Non-Indigenous	44	29	16	5	4	0	2	75	9	962
2019	Indigenous	66	16	0	0	9	4	4	90	10	19
2019	Non-Indigenous	52	27	12	2	2	1	4	83	4	780
2018	Indigenous	58	25	8	3	3	0	2	85	7	25
2018	Non-Indigenous	51	27	13	3	2	1	4	81	5	661
2017	Indigenous	61	26	5	0	0	0	8	95	0	21
2017	Non-Indigenous	49	28	12	3	3	0	5	81	6	654

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	6	51	20	14	8	0	0	57	22	14
2020	Non-Indigenous	21	38	27	9	6	0	0	59	15	966

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	0	20	29	25	26	0	0	20	51	14
2020	Non-Indigenous	12	28	35	17	7	0	0	40	24	967
2019	Indigenous	35	23	34	9	0	0	0	58	9	19
2019	Non-Indigenous	13	29	36	13	7	1	0	43	21	792
2018	Indigenous	24	28	22	18	7	0	0	53	25	26
2018	Non-Indigenous	13	29	35	16	6	1	0	42	22	667
2017	Indigenous	22	28	45	4	0	0	0	50	4	21
2017	Non-Indigenous	11	27	40	15	6	0	1	39	21	656

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	48	23	15	14	0	0	0	14	71	14
2020	Non-Indigenous	12	22	37	21	8	0	0	29	34	965
2019	Indigenous	9	17	28	39	7	0	0	46	26	19
2019	Non-Indigenous	10	21	38	21	9	1	1	30	32	786
2018	Indigenous	12	32	22	16	18	0	0	34	44	26
2018	Non-Indigenous	10	19	37	22	11	1	1	33	30	653
2017	Indigenous	0	25	41	24	6	0	4	31	26	21
2017	Non-Indigenous	7	21	40	22	8	0	1	31	29	656

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	26	17	22	20	14	0	43	35	14
2020	Non-Indigenous	37	42	11	6	2	2	80	9	968
2019	Indigenous	35	39	16	7	0	4	76	7	19
2019	Non-Indigenous	27	39	18	8	4	3	69	12	791
2018	Indigenous	21	30	26	13	5	5	55	19	26
2018	Non-Indigenous	25	38	19	8	5	5	66	15	667
2017	Indigenous	21	34	23	14	4	3	57	19	21
2017	Non-Indigenous	17	38	17	12	8	7	60	21	656

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	28	0	21	23	0	0	56	44	13
2020	Non-Indigenous	30	31	15	13	7	3	0	63	21	964

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	43	0	8	14	35	0	0	43	49	14
2020	Non-Indigenous	34	30	11	13	10	2	1	66	23	968

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	43	12	17	6	22	0	0	55	28	14
2020	Non-Indigenous	42	30	12	6	4	5	2	76	11	968

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	26	17	8	21	28	0	43	49	14
2020	Non-Indigenous	27	36	15	13	7	2	64	20	966
2019	Indigenous	32	37	4	18	5	4	72	24	19
2019	Non-Indigenous	20	35	20	14	9	2	57	23	794
2018	Indigenous	27	24	12	29	4	5	53	35	26
2018	Non-Indigenous	21	36	17	14	10	2	59	24	668
2017	Indigenous	16	39	29	11	6	0	55	16	20
2017	Non-Indigenous	18	38	18	16	8	3	57	25	656

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	28	50	22	0	0	0	0	78	0	14
2020	Non-Indigenous	39	42	9	8	2	0	0	81	10	969

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	15	50	22	14	0	0	0	64	14	14
2020	Non-Indigenous	36	36	12	11	4	1	0	73	15	968

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	17	47	28	0	8	0	0	64	8	14
2020	Non-Indigenous	35	38	17	7	2	1	1	74	9	966

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	38	29	17	0	9	0	6	72	9	13
2020	Non-Indigenous	42	38	12	3	2	2	1	82	6	966

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	52	22	9	9	0	0	9	81	9	13
2020	Non-Indigenous	72	18	4	0	0	6	1	95	1	966

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	35	38	8	12	7	0	0	73	19	14
2020	Non-Indigenous	44	38	10	5	2	1	0	82	7	963

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	43	7	8	21	22	0	0	49	43	14
2020	Non-Indigenous	45	33	8	7	6	1	1	79	13	960

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	38	29	16	9	8	0	0	67	17	14
2020	Non-Indigenous	43	30	9	10	7	1	1	74	17	963

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	17	83	14
2020	Non-Indigenous	8	92	963

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indigenous	24	76	13
2020	Non-Indigenous	14	86	964
2019	Indigenous	18	82	19
2019	Non-Indigenous	16	84	793
2017	Indigenous	30	70	21
2017	Non-Indigenous	18	82	656
2014	Non-Indigenous	14	86	675

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-Indigenous	80	20	118
2014	Non-Indigenous	80	20	94

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2017	Non-Indigenous	59	31	5	3	1	0	1	91	4	95
2014	Non-Indigenous	52	33	4	7	4	0	0	85	11	76

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	40	21	14	9	8	0	8	67	18	14
2020	Non-Indigenous	46	34	7	6	3	2	3	84	9	967

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	59	28	12	0	32	68	14
2020	Non-Indigenous	35	41	23	1	54	46	969

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indigenous	17	28	0	14	25	0	16	53	47	14
2020	Non-Indigenous	41	19	14	5	5	3	13	71	12	968
2019	Indigenous	41	7	12	13	20	7	0	51	36	19
2019	Non-Indigenous	37	19	13	9	10	1	10	63	22	784
2018	Indigenous	39	11	20	6	16	0	7	54	25	26
2018	Non-Indigenous	39	16	16	9	8	2	10	62	20	666

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 116. Are you an Indigenous person?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations