2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 115. What is your gender?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	41	45	4	8	2	0	0	86	10	342
2020	Female gender	44	43	3	7	2	0	0	87	9	633

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	81	14	2	2	1	1	0	96	3	341
2020	Female gender	82	15	1	1	1	0	0	97	2	630
2017	Male gender	71	25	3	1	0	0	1	97	1	266
2017	Female gender	68	26	1	3	1	0	0	95	4	403
2014	Male gender	71	18	4	4	1	1	1	91	5	257
2014	Female gender	75	18	3	4	1	0	0	92	5	438

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	41	34	11	9	4	1	76	13	343
2020	Female gender	41	37	10	9	2	0	78	12	632
2019	Male gender	41	31	9	11	9	0	72	20	306
2019	Female gender	38	34	7	13	8	0	73	21	495
2017	Male gender	46	34	4	12	4	0	80	16	268
2017	Female gender	42	39	5	10	5	0	81	15	404
2014	Male gender	45	31	8	11	6	0	76	17	256
2014	Female gender	44	32	7	11	6	0	77	16	437

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	37	41	12	7	3	0	0	78	10	339
2020	Female gender	34	43	10	10	3	0	0	77	13	629
2019	Male gender	37	37	11	11	4	0	1	74	15	306
2019	Female gender	32	37	10	16	5	0	1	69	21	490
2018	Male gender	31	44	9	12	2	0	0	76	14	254
2018	Female gender	32	41	8	15	4	0	0	73	19	431
2017	Male gender	37	39	10	9	4	1	0	77	13	268
2017	Female gender	30	44	11	11	4	0	1	75	14	403
2014	Male gender	35	38	13	9	5	0	0	73	14	257
2014	Female gender	30	41	13	11	4	0	0	71	16	437

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	43	34	13	6	1	0	1	79	8	337
2020	Female gender	42	37	8	11	2	0	1	79	13	627
2019	Male gender	48	33	12	5	1	1	0	82	7	305
2019	Female gender	41	35	10	9	3	1	0	77	12	488
2017	Male gender	45	40	8	5	0	1	0	86	6	264
2017	Female gender	44	37	9	8	2	0	0	81	10	402
2014	Male gender	46	35	11	5	2	0	0	82	7	256
2014	Female gender	41	39	10	9	2	0	0	80	11	438

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	41	30	15	9	4	0	1	72	13	342
2020	Female gender	38	30	9	13	8	1	0	69	22	628
2019	Male gender	44	29	13	9	5	1	0	73	14	305
2019	Female gender	40	31	11	12	5	0	1	72	17	497
2018	Male gender	41	30	15	7	6	0	1	72	13	251
2018	Female gender	43	31	12	9	5	1	1	75	13	429
2017	Male gender	40	38	9	8	4	0	1	78	12	266
2017	Female gender	41	33	9	10	6	0	1	75	16	401
2014	Male gender	44	29	10	9	6	0	1	74	15	256
2014	Female gender	38	31	12	11	6	0	2	70	17	438

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	42	37	11	7	3	79	10	341
2020	Female gender	43	37	11	6	3	80	9	631
2019	Male gender	44	37	11	5	4	80	9	306
2019	Female gender	44	35	12	5	4	79	9	495
2018	Male gender	43	35	14	6	2	78	8	253
2018	Female gender	48	37	7	5	3	85	8	429
2017	Male gender	40	43	9	5	2	84	7	268
2017	Female gender	41	42	8	5	4	84	9	400
2014	Male gender	35	42	13	6	3	78	10	257
2014	Female gender	38	42	10	7	3	80	10	438

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	33	37	15	9	6	0	70	15	343
2020	Female gender	29	36	15	12	8	0	65	20	631
2019	Male gender	28	40	11	14	7	0	68	21	307
2019	Female gender	26	35	13	14	11	1	62	25	493
2018	Male gender	25	37	17	13	8	0	62	21	253
2018	Female gender	29	32	15	11	12	1	61	24	429
2017	Male gender	28	36	13	14	7	1	65	22	268
2017	Female gender	28	35	9	15	13	0	63	28	401
2014	Male gender	24	37	14	17	8	0	61	26	257
2014	Female gender	25	37	18	10	11	0	61	21	438

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	36	44	10	7	3	0	80	10	342
2020	Female gender	36	41	10	10	3	0	77	13	627
2019	Male gender	36	40	11	8	5	0	76	13	304
2019	Female gender	40	37	9	9	5	1	78	13	494
2018	Male gender	30	45	13	7	5	0	75	12	252
2018	Female gender	39	38	9	8	4	0	78	13	429
2017	Male gender	28	49	11	7	4	1	78	11	267
2017	Female gender	36	44	11	5	4	0	80	9	401

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	58	28	8	5	1	0	86	6	340
2020	Female gender	53	35	7	3	1	0	89	5	630
2019	Male gender	53	37	5	3	2	0	90	5	303
2019	Female gender	57	26	8	6	2	0	84	8	493
2018	Male gender	52	40	4	3	0	0	92	3	252
2018	Female gender	60	29	6	2	2	2	90	4	428
2017	Male gender	44	42	9	3	1	1	87	4	266
2017	Female gender	48	39	6	4	2	0	88	6	401
2014	Male gender	53	32	8	2	3	1	86	5	257
2014	Female gender	50	37	7	3	2	0	87	6	437

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	38	34	13	10	5	0	72	15	342
2020	Female gender	34	33	14	11	6	0	68	18	628
2019	Male gender	36	35	11	10	7	0	71	18	307
2019	Female gender	33	31	14	12	9	0	64	21	496
2018	Male gender	32	33	16	12	7	0	65	19	253
2018	Female gender	39	32	12	7	10	0	71	17	430
2017	Male gender	34	39	10	11	5	1	74	16	267
2017	Female gender	32	36	9	11	12	0	68	23	399

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	60	26	8	5	1	0	86	6	337
2020	Female gender	56	31	9	2	2	0	87	4	629
2019	Male gender	58	29	8	3	2	0	87	5	306
2019	Female gender	57	31	7	3	1	0	88	4	493
2018	Male gender	59	30	9	2	0	0	89	2	251
2018	Female gender	64	26	7	2	0	0	91	2	423
2017	Male gender	57	31	9	2	1	0	88	3	267
2017	Female gender	59	35	5	2	0	0	94	2	400
2014	Male gender	63	26	7	2	2	1	89	4	257
2014	Female gender	65	27	6	1	1	0	92	2	437

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	38	33	14	9	6	0	0	70	16	339
2020	Female gender	30	35	14	12	7	1	1	66	20	625
2019	Male gender	32	38	17	7	6	0	0	71	12	306
2019	Female gender	31	36	14	11	7	0	1	68	18	495
2018	Male gender	26	45	14	9	6	0	1	71	15	251
2018	Female gender	35	31	17	9	8	0	0	67	17	426
2017	Male gender	30	47	9	6	6	1	0	78	13	267
2017	Female gender	33	37	11	11	7	0	0	70	19	402
2014	Male gender	25	40	14	13	8	1	0	65	21	256
2014	Female gender	25	44	11	13	7	0	0	70	20	438

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	36	36	15	8	5	0	71	14	342
2020	Female gender	34	35	16	9	5	0	69	15	632
2019	Male gender	36	35	14	8	6	0	71	14	307
2019	Female gender	35	30	19	9	6	1	65	16	495
2018	Male gender	27	41	18	10	5	0	68	14	253
2018	Female gender	41	30	12	9	7	1	72	16	427
2017	Male gender	36	39	12	8	4	1	76	12	267
2017	Female gender	35	35	12	13	4	0	71	17	403
2014	Male gender	25	39	18	10	8	0	64	18	257
2014	Female gender	32	34	15	11	6	1	67	18	436

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	40	37	13	8	2	0	77	10	339
2020	Female gender	33	39	13	9	5	1	73	14	624
2019	Male gender	32	42	12	11	3	0	74	14	302
2019	Female gender	31	37	12	14	7	0	68	20	495
2018	Male gender	26	41	19	9	5	0	67	14	249
2018	Female gender	34	33	14	12	7	0	67	19	427
2017	Male gender	30	42	15	10	3	0	72	12	266
2017	Female gender	33	35	10	15	8	0	68	22	403
2014	Male gender	32	40	12	10	7	0	71	16	257
2014	Female gender	31	35	17	9	7	0	67	16	438

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	51	31	10	4	3	0	82	7	340
2020	Female gender	51	33	9	5	3	0	84	7	631
2019	Male gender	51	31	12	4	2	0	82	7	306
2019	Female gender	48	34	10	5	3	0	82	8	497
2018	Male gender	48	33	12	5	2	0	81	7	251
2018	Female gender	49	36	7	4	3	0	86	7	428
2017	Male gender	42	43	8	5	3	0	85	7	267
2017	Female gender	45	42	7	5	1	0	87	6	401
2014	Male gender	42	40	10	4	4	0	82	8	257
2014	Female gender	47	34	11	4	2	1	83	6	437

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	34	29	19	10	8	0	0	63	18	341
2020	Female gender	32	30	18	10	11	0	0	62	21	626
2019	Male gender	39	27	15	11	7	0	0	67	18	304
2019	Female gender	32	29	18	11	9	0	1	62	20	496
2018	Male gender	32	35	17	9	6	0	0	67	16	253
2018	Female gender	38	28	15	12	5	1	0	67	18	431
2017	Male gender	40	33	14	7	5	0	0	74	12	267
2017	Female gender	32	37	17	9	4	0	1	70	13	401
2014	Male gender	46	24	15	10	5	0	1	70	15	256
2014	Female gender	40	34	16	5	6	0	0	74	10	438

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	10	26	31	24	9	0	0	33	36	342
2020	Female gender	13	24	33	19	9	1	1	29	38	630
2019	Male gender	11	26	29	20	13	0	1	33	37	305
2019	Female gender	12	24	31	19	10	1	2	30	38	499
2018	Male gender	7	27	34	22	8	2	1	30	35	252
2018	Female gender	11	27	28	23	8	1	2	32	39	429
2017	Male gender	8	24	38	17	8	3	2	26	34	265
2017	Female gender	13	21	35	16	9	2	4	26	37	400
2014	Male gender	6	16	40	24	9	1	4	34	24	256
2014	Female gender	6	22	32	25	11	1	3	37	29	437

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	9	17	26	27	19	1	1	48	26	340
2020	Female gender	8	15	28	25	19	4	1	46	25	627
2019	Male gender	11	25	29	18	14	2	2	33	37	305
2019	Female gender	15	21	28	20	12	3	2	33	37	495
2018	Male gender	12	26	31	17	12	2	1	29	39	250
2018	Female gender	15	25	25	19	11	3	2	32	42	426
2017	Male gender	10	25	29	17	11	4	4	31	38	266
2017	Female gender	15	19	27	19	11	4	5	33	37	400
2014	Male gender	13	22	29	20	11	3	3	33	37	257
2014	Female gender	9	20	30	21	13	4	4	36	32	438

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	7	16	27	30	14	2	4	47	24	339
2020	Female gender	9	14	31	22	15	5	4	40	26	630
2019	Male gender	9	13	25	28	18	3	3	49	24	306
2019	Female gender	11	17	29	22	13	3	5	38	31	495
2018	Male gender	13	20	26	23	13	3	3	38	35	251
2018	Female gender	9	18	26	24	12	3	7	40	30	426
2017	Male gender	8	13	29	24	14	6	6	43	23	265
2017	Female gender	10	14	29	19	13	3	11	38	28	401
2014	Male gender	12	16	28	22	9	3	10	35	32	256
2014	Female gender	7	17	27	23	14	3	8	42	28	438

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	5	16	30	30	19	0	1	50	21	338
2020	Female gender	11	16	30	26	15	1	1	42	27	626
2019	Male gender	5	15	31	28	17	0	3	47	21	302
2019	Female gender	11	14	32	24	16	1	2	41	25	494
2018	Male gender	8	17	33	27	12	1	1	41	26	250
2018	Female gender	10	14	32	23	16	2	2	41	25	424
2017	Male gender	6	16	26	33	14	3	2	50	23	264
2017	Female gender	10	17	29	25	14	1	3	41	29	399
2014	Male gender	5	17	30	29	16	0	3	46	22	255
2014	Female gender	8	12	31	30	15	1	3	47	21	436

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	9	19	25	25	17	1	4	44	29	342
2020	Female gender	14	16	26	22	18	1	2	42	31	630
2019	Male gender	10	18	27	23	18	1	3	43	29	303
2019	Female gender	17	19	30	18	11	2	3	31	37	498
2018	Male gender	15	23	27	17	15	1	1	33	40	253
2018	Female gender	17	22	29	14	13	2	3	28	41	428
2017	Male gender	13	23	27	20	11	3	3	33	38	265
2017	Female gender	21	22	26	14	12	1	4	27	46	398
2014	Male gender	15	21	32	18	12	0	2	31	37	256
2014	Female gender	15	20	30	19	11	1	4	31	37	437

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	6	12	24	30	20	4	3	55	20	339
2020	Female gender	9	16	24	23	17	8	3	46	28	628
2019	Male gender	16	20	24	21	14	2	2	36	38	304
2019	Female gender	20	20	26	18	8	5	3	28	44	495
2018	Male gender	14	23	27	21	12	2	1	33	38	251
2018	Female gender	16	23	27	16	10	5	2	28	42	425
2017	Male gender	15	19	29	18	13	4	3	33	37	264
2017	Female gender	14	22	27	18	11	4	4	31	40	402
2014	Male gender	15	18	28	21	12	2	4	35	35	257
2014	Female gender	12	20	25	21	13	3	6	37	36	437

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	8	16	33	20	18	2	2	40	26	340
2020	Female gender	8	19	30	21	16	4	2	40	28	625
2019	Male gender	9	18	30	25	14	2	2	41	28	304
2019	Female gender	12	18	32	21	12	3	3	35	31	495
2018	Male gender	12	21	33	19	11	3	1	32	34	251
2018	Female gender	14	15	32	20	11	5	3	34	31	428
2017	Male gender	8	20	35	17	15	4	2	33	29	266
2017	Female gender	11	19	32	19	10	3	6	32	33	402
2014	Male gender	9	19	35	20	11	1	4	33	30	256
2014	Female gender	8	16	32	21	12	3	7	37	27	438

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	4	14	37	29	15	0	1	45	18	342
2020	Female gender	6	15	34	28	15	1	1	44	22	629
2019	Male gender	7	15	38	25	13	0	1	38	23	305
2019	Female gender	9	23	34	23	9	1	2	32	32	498

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	33	31	14	7	2	7	5	73	10	340
2020	Female gender	24	28	19	8	7	9	5	60	17	631
2019	Male gender	34	33	14	5	4	5	4	75	10	306
2019	Female gender	28	26	16	10	8	7	4	61	21	495
2018	Male gender	28	33	21	8	3	4	4	66	12	250
2018	Female gender	22	32	19	10	5	8	4	61	18	428
2017	Male gender	30	35	12	9	4	7	3	73	14	266
2017	Female gender	28	31	15	11	4	7	5	67	17	404
2014	Male gender	34	34	13	8	3	5	3	73	13	257
2014	Female gender	31	33	17	9	4	2	3	67	14	438

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	58	27	6	4	4	2	0	87	7	339
2020	Female gender	48	29	7	8	5	2	0	79	14	630
2019	Male gender	48	34	7	7	4	0	0	82	11	307
2019	Female gender	47	25	8	10	8	1	0	74	18	494
2018	Male gender	49	32	9	5	5	1	0	81	10	251
2018	Female gender	47	28	9	10	5	1	1	76	15	427
2017	Male gender	49	30	9	6	4	2	0	81	11	268
2017	Female gender	45	32	7	9	6	1	0	77	15	404
2014	Male gender	54	27	8	8	2	1	0	81	11	257
2014	Female gender	50	29	10	6	4	1	0	80	10	438

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	66	27	4	1	1	0	94	2	341
2020	Female gender	59	27	7	4	2	0	87	7	629
2019	Male gender	59	31	4	5	1	0	89	6	305
2019	Female gender	53	28	8	7	4	1	82	11	494
2018	Male gender	55	35	7	1	1	0	90	2	250
2018	Female gender	54	34	7	3	1	0	89	5	428
2017	Male gender	53	35	6	5	1	0	88	6	266
2017	Female gender	49	37	8	3	3	0	86	6	402
2014	Male gender	49	37	6	6	1	0	86	7	257
2014	Female gender	45	40	7	6	1	0	85	8	437

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	53	33	8	4	0	1	0	87	4	339
2020	Female gender	46	33	12	4	3	2	1	81	7	630
2019	Male gender	49	35	10	3	2	0	0	84	6	306
2019	Female gender	44	32	13	6	3	1	0	77	10	496
2018	Male gender	41	42	9	5	1	1	1	85	6	251
2018	Female gender	44	38	10	5	2	1	0	83	7	427

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	58	21	7	4	1	5	4	87	6	342
2020	Female gender	42	23	12	6	6	8	4	74	13	631

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	46	28	10	3	2	2	8	83	6	343
2020	Female gender	41	24	16	6	6	1	6	71	12	631
2019	Male gender	40	29	16	4	2	1	8	77	6	307
2019	Female gender	37	23	20	6	5	2	7	66	12	498

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	49	30	10	8	3	0	0	80	11	341
2020	Female gender	42	29	13	9	6	1	1	72	15	629
2019	Male gender	39	37	12	5	6	0	0	77	11	305
2019	Female gender	40	28	12	11	8	1	1	69	19	496
2018	Male gender	34	42	12	6	5	0	1	76	11	250
2018	Female gender	40	36	12	6	6	0	0	76	12	426
2017	Male gender	37	39	10	8	5	0	1	78	13	267
2017	Female gender	39	37	11	8	4	1	1	77	12	404
2014	Male gender	33	37	14	9	5	0	1	71	15	257
2014	Female gender	37	35	12	8	6	0	2	74	14	438

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	52	28	10	4	3	2	1	82	7	343
2020	Female gender	45	25	15	5	5	4	2	74	11	631

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	59	27	8	3	2	0	1	87	5	343
2020	Female gender	47	32	10	7	3	1	0	80	11	632
2019	Male gender	49	36	8	4	2	1	0	85	7	303
2019	Female gender	45	30	11	8	5	1	1	76	13	493
2018	Male gender	43	37	9	7	3	1	0	81	10	248
2018	Female gender	48	35	7	6	4	0	1	84	10	425
2017	Male gender	46	37	6	5	4	1	0	85	9	267
2017	Female gender	44	34	10	7	3	1	1	79	10	403
2014	Male gender	45	29	13	8	4	0	0	74	12	257
2014	Female gender	43	34	10	8	3	0	0	78	12	437

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	32	68	341
2020	Female gender	40	60	633

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	47	23	9	2	3	7	10	83	6	341
2020	Female gender	46	19	10	4	3	7	11	79	9	631

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	59	24	8	5	4	1	0	83	8	343
2020	Female gender	50	29	10	7	4	0	0	79	11	631
2019	Male gender	55	28	9	3	5	0	0	83	8	307
2019	Female gender	49	29	9	6	5	1	0	79	11	497
2018	Male gender	48	32	8	6	4	1	0	81	11	248
2018	Female gender	54	25	9	6	5	0	0	79	12	425
2017	Male gender	54	27	9	4	4	0	0	82	9	268
2017	Female gender	54	25	9	7	4	0	1	80	11	402
2014	Male gender	49	30	11	6	3	0	0	80	9	257
2014	Female gender	50	30	9	6	5	1	0	80	11	438

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	38	32	14	5	4	6	0	76	9	343
2020	Female gender	35	29	15	8	4	9	0	70	13	629
2019	Male gender	31	36	14	5	6	8	0	73	13	307
2019	Female gender	27	29	20	9	7	8	1	61	17	497
2018	Male gender	27	26	21	9	5	10	1	60	16	251
2018	Female gender	30	32	17	7	6	7	0	67	15	429
2017	Male gender	28	33	19	7	4	9	0	68	11	268
2017	Female gender	30	36	12	10	7	5	0	69	18	403
2014	Male gender	24	36	16	8	6	9	0	66	16	257
2014	Female gender	27	32	18	10	3	9	0	65	15	438

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	31	35	16	11	4	2	0	68	16	340
2020	Female gender	31	32	15	13	6	3	0	65	19	628
2019	Male gender	29	34	18	10	6	2	0	65	17	307
2019	Female gender	25	31	17	14	7	5	0	60	23	495
2018	Male gender	25	31	20	14	9	1	0	56	23	251
2018	Female gender	28	31	19	12	7	3	0	61	20	431
2017	Male gender	21	37	16	16	6	4	0	60	23	267
2017	Female gender	25	33	13	18	8	2	0	60	26	403
2014	Male gender	21	33	18	14	10	4	0	56	24	257
2014	Female gender	21	31	19	17	8	4	1	54	26	437

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	24	31	21	14	6	4	58	20	342
2020	Female gender	23	33	17	14	8	5	59	23	631
2019	Male gender	22	33	21	11	7	6	58	20	306
2019	Female gender	19	27	19	18	8	8	51	28	491
2018	Male gender	15	28	26	17	9	5	45	28	249
2018	Female gender	20	32	20	13	8	7	56	23	429
2017	Male gender	16	33	20	15	9	7	53	25	268
2017	Female gender	16	32	15	22	9	6	51	33	402
2014	Male gender	13	28	23	17	13	7	43	32	256
2014	Female gender	16	26	22	19	10	8	45	31	437

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	24	33	20	15	6	2	58	22	342
2020	Female gender	23	33	15	17	9	4	58	27	630
2019	Male gender	22	29	23	15	10	2	52	25	307
2019	Female gender	16	30	17	21	12	3	48	34	493
2018	Male gender	15	32	18	21	10	3	48	33	250
2018	Female gender	18	34	14	17	13	4	54	31	429
2017	Male gender	14	37	18	16	9	5	55	26	268
2017	Female gender	16	35	14	20	10	5	54	32	402
2014	Male gender	14	29	22	19	12	3	45	33	257
2014	Female gender	17	31	18	16	12	5	50	30	436

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	51	21	11	2	2	10	2	83	5	343
2020	Female gender	50	19	11	5	3	11	2	78	9	632
2019	Male gender	48	23	11	6	2	9	1	79	9	307
2019	Female gender	44	18	12	5	5	13	3	74	12	497

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	31	42	17	5	3	2	74	8	341
2020	Female gender	31	44	14	7	2	2	77	10	629
2019	Male gender	25	44	15	10	4	1	71	14	306
2019	Female gender	25	44	17	9	3	1	71	12	499
2018	Male gender	22	44	16	13	3	1	67	16	253
2018	Female gender	27	46	13	8	4	1	74	13	428
2017	Male gender	26	46	14	9	3	2	73	12	268
2017	Female gender	29	43	13	8	5	1	73	13	400
2014	Male gender	23	39	18	11	7	2	63	18	257
2014	Female gender	28	43	15	7	4	2	73	11	437

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	20	39	17	17	5	2	61	22	341
2020	Female gender	21	35	16	19	6	3	57	26	629
2019	Male gender	18	36	17	18	10	1	55	28	307
2019	Female gender	13	30	19	24	12	2	44	37	495

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	32	43	12	6	4	3	2	78	10	343
2020	Female gender	35	32	14	9	6	4	1	70	15	628
2019	Male gender	41	37	13	4	3	0	1	80	7	305
2019	Female gender	38	36	13	5	5	2	1	76	10	495
2018	Male gender	39	41	10	6	3	1	0	81	9	252
2018	Female gender	42	36	10	7	4	2	0	79	11	429
2017	Male gender	44	36	9	6	4	1	0	81	10	268
2017	Female gender	42	35	13	5	2	2	0	79	8	402
2014	Male gender	39	37	11	5	3	3	1	80	8	257
2014	Female gender	37	37	10	7	4	3	1	78	12	438

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	38	38	14	4	3	2	79	8	341
2020	Female gender	32	38	18	6	4	3	71	10	627
2019	Male gender	37	37	14	7	3	1	75	10	306
2019	Female gender	31	36	19	8	5	1	68	13	495
2018	Male gender	34	34	22	6	3	1	69	9	253
2018	Female gender	35	36	16	7	3	2	73	11	429

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	26	25	15	12	7	12	2	59	23	341
2020	Female gender	18	24	18	11	13	14	3	50	29	631
2019	Male gender	23	32	16	15	8	3	2	58	24	306
2019	Female gender	19	22	20	15	13	8	4	46	31	497
2018	Male gender	20	30	18	10	11	8	3	56	24	250
2018	Female gender	21	26	14	17	9	9	3	54	30	430
2017	Male gender	22	29	19	9	9	10	3	58	21	268
2017	Female gender	23	27	14	14	9	10	3	57	27	403
2014	Male gender	16	24	19	12	12	12	5	49	29	257
2014	Female gender	16	25	13	15	15	11	5	49	36	437

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	26	30	23	11	7	3	1	58	19	342
2020	Female gender	21	31	19	13	11	5	1	55	24	626
2019	Male gender	20	36	20	12	8	4	0	58	21	307
2019	Female gender	21	27	21	14	12	4	1	50	27	496
2018	Male gender	17	35	18	12	14	2	1	54	27	252
2018	Female gender	24	30	17	15	10	4	1	56	26	431
2017	Male gender	20	36	20	10	9	4	0	59	20	267
2017	Female gender	23	29	17	15	9	5	1	56	26	402
2014	Male gender	18	33	20	12	10	4	3	55	24	257
2014	Female gender	20	27	19	15	13	5	2	50	30	438

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	22	25	18	14	12	5	4	52	28	343
2020	Female gender	18	30	15	15	14	6	2	52	32	632
2019	Male gender	21	27	17	14	15	3	4	52	31	307
2019	Female gender	20	24	18	14	17	4	3	47	34	499
2018	Male gender	18	23	18	13	20	3	4	45	36	253
2018	Female gender	19	25	13	15	19	5	4	48	37	430
2017	Male gender	14	26	21	14	18	2	5	43	34	268
2017	Female gender	18	22	13	19	21	4	3	43	43	403
2014	Male gender	15	23	20	14	20	3	5	41	38	257
2014	Female gender	13	21	13	21	24	4	3	37	49	438

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	50	23	15	6	1	1	4	76	8	341
2020	Female gender	46	24	12	6	4	2	5	76	11	632
2019	Male gender	55	21	17	3	2	1	2	78	5	303
2019	Female gender	53	21	12	3	3	1	7	80	7	497

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	52	26	12	4	2	1	3	81	6	343
2020	Female gender	45	23	15	6	4	4	4	73	11	630
2019	Male gender	47	22	15	6	4	2	4	74	10	304
2019	Female gender	43	25	15	5	5	3	5	73	11	498

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	74	8	6	3	1	5	4	89	4	342
2020	Female gender	70	10	5	3	3	5	6	88	6	630
2019	Male gender	78	8	5	2	3	3	2	90	5	301
2019	Female gender	69	9	5	3	4	6	5	87	8	494

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	72	12	4	1	1	4	7	93	2	343
2020	Female gender	70	11	5	1	2	4	8	91	3	631
2019	Male gender	80	6	5	0	2	0	7	93	2	303
2019	Female gender	72	7	4	1	2	4	11	93	3	497

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	27	41	17	9	2	3	0	71	11	342
2020	Female gender	20	43	18	9	4	6	0	67	14	629
2019	Male gender	22	44	17	9	5	2	0	68	15	304
2019	Female gender	19	41	20	9	5	5	1	64	15	498
2018	Male gender	21	39	20	11	6	3	0	62	17	252
2018	Female gender	23	39	20	8	7	3	1	64	16	429
2017	Male gender	23	41	19	7	6	4	0	66	14	267
2017	Female gender	23	34	20	13	5	5	1	60	19	403

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	39	37	10	9	2	3	0	78	12	336
2020	Female gender	34	38	13	8	5	2	0	74	13	630
2019	Male gender	34	43	12	5	4	1	1	78	9	301
2019	Female gender	35	37	14	6	5	3	0	75	11	497
2018	Male gender	39	43	11	4	1	2	0	84	5	249
2018	Female gender	43	35	13	7	1	1	0	78	8	426
2017	Male gender	40	42	9	5	1	2	0	85	7	268
2017	Female gender	39	39	12	5	3	2	0	80	8	404
2014	Male gender	45	38	9	5	1	3	0	85	6	257
2014	Female gender	43	33	11	7	3	2	0	78	11	437

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	44	33	14	3	2	4	0	81	5	341
2020	Female gender	38	34	12	8	2	4	1	76	11	625
2019	Male gender	42	35	16	2	1	3	0	80	4	303
2019	Female gender	40	32	15	4	4	3	1	76	9	496
2018	Male gender	39	36	17	2	2	4	0	78	5	251
2018	Female gender	41	36	12	4	2	4	0	81	7	425
2017	Male gender	41	34	17	3	1	4	0	78	4	268
2017	Female gender	40	33	13	3	4	6	1	79	8	399
2014	Male gender	40	37	11	4	2	6	0	82	7	257
2014	Female gender	45	33	11	4	3	4	0	81	8	438

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	43	27	17	3	2	7	1	76	5	343
2020	Female gender	34	29	17	8	4	7	1	69	13	633

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	50	30	8	5	1	5	1	85	6	342
2020	Female gender	37	32	10	7	7	6	2	75	15	622

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	57	28	7	5	2	1	86	7	342
2020	Female gender	52	33	8	4	3	1	85	7	624
2019	Male gender	49	36	7	7	2	0	85	9	307
2019	Female gender	49	34	7	4	4	1	84	9	495
2018	Male gender	46	34	9	7	3	1	81	10	250
2018	Female gender	53	33	6	4	4	0	85	8	427
2017	Male gender	47	38	7	5	3	0	85	8	268
2017	Female gender	48	37	7	5	2	0	85	8	403
2014	Male gender	51	36	7	4	2	0	87	7	257
2014	Female gender	51	35	7	5	3	0	86	7	438

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	43	30	14	7	4	1	74	12	340
2020	Female gender	40	30	15	9	6	1	70	15	627
2019	Male gender	39	33	15	7	6	0	72	13	304
2019	Female gender	36	33	14	7	8	2	70	15	498
2018	Male gender	32	36	14	10	6	1	69	17	248
2018	Female gender	39	32	14	7	7	0	72	14	428
2017	Male gender	37	34	18	8	2	1	72	10	267
2017	Female gender	38	30	16	9	6	0	69	15	404
2014	Male gender	33	34	16	10	5	1	68	16	257
2014	Female gender	32	36	15	12	5	1	68	17	438

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	42	31	13	9	4	1	74	13	342
2020	Female gender	40	31	15	8	5	1	72	13	624
2019	Male gender	34	39	13	9	5	0	73	14	305
2019	Female gender	35	32	16	10	7	1	68	16	491
2018	Male gender	35	35	14	11	5	1	71	15	247
2018	Female gender	39	37	12	7	6	0	76	12	428
2017	Male gender	38	39	13	6	4	0	77	10	267
2017	Female gender	40	33	13	8	6	1	73	14	401
2014	Male gender	33	37	12	13	4	0	71	17	257
2014	Female gender	33	36	14	11	5	0	69	17	437

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	40	23	19	9	7	3	0	65	16	342
2020	Female gender	35	24	18	9	8	4	1	63	18	624
2019	Male gender	34	25	21	8	8	3	1	61	16	307
2019	Female gender	34	21	19	10	10	5	1	59	22	496
2018	Male gender	31	28	18	10	7	4	1	63	18	252
2018	Female gender	37	24	15	12	7	4	2	64	21	426
2017	Male gender	33	30	18	9	4	4	1	66	14	267
2017	Female gender	33	30	16	9	7	3	1	65	18	403
2014	Male gender	30	28	21	10	8	3	1	60	18	257
2014	Female gender	33	21	17	14	8	6	0	58	24	437

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Male gender	21	39	39	343
2020	Female gender	23	36	41	633
2019	Male gender	30	36	35	307
2019	Female gender	24	34	42	499
2018	Male gender	31	34	36	254
2018	Female gender	26	37	36	434
2017	Male gender	29	36	35	268
2017	Female gender	20	43	37	404
2014	Male gender	26	37	36	257
2014	Female gender	25	40	35	438

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Male gender	15	22	57	2	0	3	73
2020	Female gender	6	29	47	2	6	10	148
2019	Male gender	13	28	29	4	15	10	93
2019	Female gender	9	30	37	5	8	10	122
2018	Male gender	21	27	26	7	9	10	79
2018	Female gender	9	24	42	7	14	3	117
2017	Male gender	20	20	38	4	13	6	77
2017	Female gender	14	10	51	6	10	9	84
2014	Male gender	19	15	38	9	9999	18	69
2014	Female gender	18	15	41	7	9999	19	111

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	4	96	342
2020	Female gender	10	90	630
2019	Male gender	8	92	307
2019	Female gender	13	87	497
2018	Male gender	12	88	255
2018	Female gender	13	87	428

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	36	64	15
2020	Female gender	40	60	64
2019	Male gender	45	55	23
2019	Female gender	52	48	65
2018	Male gender	50	50	30
2018	Female gender	40	60	52

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	55	45	15
2020	Female gender	67	33	64
2019	Male gender	56	44	23
2019	Female gender	64	36	65
2018	Male gender	43	57	30
2018	Female gender	57	43	52

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Male gender	100	15
2020	Female gender	100	64
2019	Male gender	100	23
2019	Female gender	100	65
2018	Male gender	100	30
2018	Female gender	100	52

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	0	100	15
2020	Female gender	9	91	64

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	45	55	15
2020	Female gender	43	57	64
2019	Male gender	27	73	23
2019	Female gender	31	69	65
2018	Male gender	52	48	30
2018	Female gender	39	61	52

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	42	58	15
2020	Female gender	45	55	64
2019	Male gender	36	64	23
2019	Female gender	41	59	65
2018	Male gender	36	64	30
2018	Female gender	31	69	52

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	47	53	23
2019	Female gender	58	42	65
2018	Male gender	35	65	30
2018	Female gender	38	62	52

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	47	53	15
2020	Female gender	52	48	64
2019	Male gender	33	67	23
2019	Female gender	42	58	65
2018	Male gender	39	61	30
2018	Female gender	54	46	52

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	36	64	15
2020	Female gender	28	72	64
2019	Male gender	39	61	23
2019	Female gender	31	69	65
2018	Male gender	23	77	30
2018	Female gender	36	64	52

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	47	53	15
2020	Female gender	55	45	64
2019	Male gender	49	51	23
2019	Female gender	49	51	65
2018	Male gender	58	42	30
2018	Female gender	58	42	52

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	30	70	23
2019	Female gender	35	65	65
2018	Male gender	21	79	30
2018	Female gender	31	69	52

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	0	100	15
2020	Female gender	8	92	64

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	61	39	15
2020	Female gender	49	51	64
2019	Male gender	56	44	23
2019	Female gender	46	54	65
2018	Male gender	38	62	30
2018	Female gender	51	49	52

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	19	81	30
2018	Female gender	26	74	52

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	0	100	15
2020	Female gender	24	76	64
2019	Male gender	19	81	23
2019	Female gender	9	91	65

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	45	55	15
2020	Female gender	55	45	64
2019	Male gender	45	55	22
2019	Female gender	50	50	65
2018	Male gender	37	63	30
2018	Female gender	46	54	52

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	20	80	22
2019	Female gender	34	66	65
2018	Male gender	21	79	30
2018	Female gender	25	75	52

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	0	100	22
2019	Female gender	10	90	65

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	31	69	15
2020	Female gender	11	89	64

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	0	100	15
2020	Female gender	12	88	64

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	28	72	22
2019	Female gender	28	72	65
2018	Male gender	39	61	30
2018	Female gender	27	73	52

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	0	100	22
2019	Female gender	18	82	59

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	33	67	22
2019	Female gender	30	70	59
2018	Male gender	20	80	30
2018	Female gender	25	75	48

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	50	50	22
2019	Female gender	54	46	59
2018	Male gender	37	63	30
2018	Female gender	50	50	48

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	69	31	22
2019	Female gender	45	55	59
2018	Male gender	43	57	30
2018	Female gender	37	63	48

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	20	16	17	3	3	32	8	61	11	341
2020	Female gender	15	13	16	7	5	35	10	50	22	631
2019	Male gender	17	20	17	5	4	31	6	58	15	307
2019	Female gender	13	16	22	7	5	28	8	47	19	496
2018	Male gender	18	20	21	3	3	30	5	59	10	251
2018	Female gender	20	19	20	5	4	27	5	57	13	426
2017	Male gender	21	20	16	5	4	28	5	62	14	268
2017	Female gender	18	17	18	6	6	26	9	54	18	404
2014	Male gender	13	20	17	6	5	35	5	54	18	257
2014	Female gender	16	16	19	7	4	29	9	52	18	438

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	35	33	13	5	2	12	2	78	7	342
2020	Female gender	29	28	17	6	5	13	2	67	13	632
2019	Male gender	38	30	14	5	4	8	1	75	10	305
2019	Female gender	28	32	19	4	8	9	1	66	13	498
2018	Male gender	30	33	20	3	2	12	0	72	5	250
2018	Female gender	34	29	18	6	2	10	1	71	9	425
2017	Male gender	33	36	15	4	2	9	1	77	7	266
2017	Female gender	29	31	17	6	5	10	1	69	12	401
2014	Male gender	22	34	17	5	3	18	1	69	10	257
2014	Female gender	25	26	20	7	3	16	2	63	13	438

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	6	94	340
2020	Female gender	9	91	628
2019	Male gender	4	96	305
2019	Female gender	9	91	496
2018	Male gender	6	94	255
2018	Female gender	6	94	426

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	32	68	20
2020	Female gender	28	72	56
2019	Male gender	37	63	13
2019	Female gender	40	60	45

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Male gender	100	20
2020	Female gender	100	56
2019	Male gender	100	13
2019	Female gender	100	45

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	35	65	15
2018	Female gender	28	72	26

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	0	100	20
2020	Female gender	15	85	56

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	25	75	20
2020	Female gender	37	63	56
2018	Male gender	39	61	15
2018	Female gender	50	50	26

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	33	67	20
2020	Female gender	24	76	56

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	0	100	20
2020	Female gender	0	100	56

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	0	100	13
2019	Female gender	18	82	45

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	0	100	20
2020	Female gender	21	79	56

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	Male gender	100	13
2019	Female gender	100	45
2018	Male gender	100	15
2018	Female gender	100	26

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	0	100	15
2018	Female gender	0	100	26

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	29	71	20
2020	Female gender	26	74	56

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	0	100	13
2019	Female gender	0	100	45

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	0	100	13
2019	Female gender	15	85	45

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	0	100	20
2020	Female gender	9	91	56

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	0	100	20
2020	Female gender	20	80	56

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	54	46	20
2020	Female gender	37	63	56
2019	Male gender	48	52	13
2019	Female gender	52	48	45
2018	Male gender	46	54	15
2018	Female gender	41	59	25

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	0	100	13
2019	Female gender	0	100	37

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	0	100	15
2018	Female gender	0	100	22

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Male gender	0	100	15
2018	Female gender	0	100	22

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	39	61	13
2019	Female gender	18	82	37
2018	Male gender	34	66	15
2018	Female gender	35	65	22

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	44	56	13
2019	Female gender	33	67	37
2018	Male gender	33	67	15
2018	Female gender	44	56	22

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	0	100	13
2019	Female gender	0	100	37

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Male gender	58	42	13
2019	Female gender	52	48	37

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	21	15	16	4	1	34	8	63	9	340
2020	Female gender	15	14	18	6	4	38	6	52	17	629
2019	Male gender	18	20	18	3	3	31	5	61	10	305
2019	Female gender	15	16	24	4	4	30	7	48	14	496
2018	Male gender	19	20	20	2	3	32	4	61	8	250
2018	Female gender	22	15	22	5	2	29	5	57	10	430
2017	Male gender	23	19	15	3	1	33	5	68	7	268
2017	Female gender	18	15	20	4	3	32	8	56	11	403
2014	Male gender	17	16	17	3	3	38	6	59	10	257
2014	Female gender	19	14	19	3	2	34	9	58	9	437

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	34	32	15	4	1	14	0	77	6	341
2020	Female gender	31	26	18	6	4	14	1	67	12	632
2019	Male gender	38	34	15	3	3	7	1	78	6	306
2019	Female gender	29	31	18	4	5	11	2	69	10	496
2018	Male gender	30	33	20	4	1	11	1	72	6	252
2018	Female gender	36	28	18	4	2	11	1	72	7	431
2017	Male gender	36	36	11	3	1	11	1	83	5	268
2017	Female gender	32	30	15	4	3	14	2	74	8	402
2014	Male gender	31	28	14	4	2	20	1	74	8	257
2014	Female gender	31	25	20	3	2	18	1	69	6	438

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	29	25	17	13	14	0	1	55	28	342
2020	Female gender	28	20	18	14	18	0	2	49	33	631

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	32	30	20	9	7	0	0	63	17	341
2020	Female gender	29	23	25	13	9	1	0	53	22	627
2019	Male gender	23	27	21	15	14	0	1	50	29	306
2019	Female gender	16	27	22	15	18	0	1	44	34	497
2018	Male gender	24	26	22	13	13	1	1	51	26	254
2018	Female gender	17	19	23	19	21	0	2	36	40	430
2017	Male gender	20	27	18	13	19	2	1	48	34	268
2017	Female gender	14	21	23	14	25	0	2	36	41	402

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	18	27	25	18	12	0	0	45	30	340
2020	Female gender	15	24	23	17	20	0	0	39	37	630
2019	Male gender	17	28	27	16	12	0	0	45	28	306
2019	Female gender	15	23	25	18	17	1	1	39	35	496
2018	Male gender	13	25	32	19	10	1	0	39	29	253
2018	Female gender	16	20	28	18	17	0	1	37	35	430
2017	Male gender	15	26	28	15	14	1	1	42	30	267
2017	Female gender	14	22	26	18	18	0	2	37	36	403

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	28	28	24	10	9	0	1	56	20	338
2020	Female gender	26	25	21	14	13	0	1	51	28	631
2019	Male gender	27	32	21	11	8	0	1	59	20	303
2019	Female gender	23	25	23	15	11	1	2	50	26	496
2018	Male gender	19	31	28	13	8	1	0	51	21	252
2018	Female gender	24	24	26	13	11	1	1	50	24	431
2017	Male gender	23	34	19	13	8	1	2	59	22	268
2017	Female gender	21	29	22	10	15	0	3	51	26	402

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	29	24	24	13	7	1	1	54	21	338
2020	Female gender	25	21	21	14	15	3	2	47	31	630
2019	Male gender	21	27	24	14	13	1	0	48	27	303
2019	Female gender	14	24	23	20	15	2	2	40	36	498
2018	Male gender	19	23	23	18	15	1	0	43	34	255
2018	Female gender	16	22	25	19	16	1	1	39	36	426
2017	Male gender	14	21	27	19	17	1	0	36	37	266
2017	Female gender	14	20	25	17	22	1	1	35	40	403

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	45	22	15	8	5	1	5	70	14	342
2020	Female gender	38	20	16	10	11	0	5	62	22	630
2019	Male gender	50	26	9	7	6	0	3	78	13	304
2019	Female gender	41	20	15	7	8	2	7	67	17	496
2018	Male gender	44	22	15	5	6	1	7	71	12	255
2018	Female gender	42	19	13	8	9	1	9	67	18	430
2017	Male gender	44	22	14	5	5	1	10	73	12	267
2017	Female gender	36	22	15	7	8	0	11	66	17	401

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	29	27	24	11	8	1	1	57	19	341
2020	Female gender	27	25	19	12	16	1	0	52	28	633
2019	Male gender	33	29	19	11	7	0	1	63	18	304
2019	Female gender	29	28	20	10	11	1	2	58	22	497
2018	Male gender	33	25	24	7	10	1	1	59	17	255
2018	Female gender	31	20	23	12	13	0	2	52	25	427
2017	Male gender	33	26	20	12	5	1	2	61	18	266
2017	Female gender	26	25	24	14	8	0	2	53	23	400

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	33	25	17	9	9	0	6	62	19	340
2020	Female gender	28	24	18	11	12	1	7	55	25	631

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	34	32	20	9	3	1	1	67	13	341
2020	Female gender	32	29	20	11	5	1	3	63	17	628
2019	Male gender	35	32	18	10	4	0	1	67	15	306
2019	Female gender	27	31	22	11	5	2	2	61	16	497
2018	Male gender	28	35	20	7	7	1	2	65	14	253
2018	Female gender	30	33	21	9	5	1	2	64	14	430
2017	Male gender	31	30	20	10	6	1	2	63	17	266
2017	Female gender	26	31	21	13	5	1	3	59	19	400

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	23	32	23	11	9	0	1	56	20	341
2020	Female gender	24	29	22	12	11	1	1	54	23	630
2019	Male gender	31	30	19	14	7	0	0	60	21	305
2019	Female gender	24	30	23	11	9	2	1	56	21	495
2018	Male gender	23	30	25	10	10	1	1	54	20	253
2018	Female gender	26	29	23	14	8	1	1	55	22	430
2017	Male gender	22	32	23	16	5	0	1	55	22	265
2017	Female gender	23	30	21	15	9	0	3	55	24	401

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	37	31	18	8	5	0	0	69	14	340
2020	Female gender	32	30	20	8	8	1	1	64	16	628
2019	Male gender	39	27	17	11	5	0	0	66	16	305
2019	Female gender	36	25	19	11	6	1	2	62	18	495
2018	Male gender	29	33	22	8	6	1	1	64	14	253
2018	Female gender	35	26	22	9	5	1	1	63	14	430
2017	Male gender	32	26	27	9	4	2	1	59	14	266
2017	Female gender	31	33	17	9	5	1	3	67	15	401

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	42	27	16	8	7	1	0	70	14	337
2020	Female gender	39	27	15	10	8	0	1	67	18	627
2019	Male gender	41	28	15	8	7	0	0	70	15	305
2019	Female gender	37	24	14	12	9	1	3	64	22	495

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	27	33	20	15	4	0	1	60	19	340
2020	Female gender	25	29	25	13	8	0	0	54	21	628

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	27	32	20	13	8	0	1	59	21	341
2020	Female gender	25	28	20	15	10	0	1	54	26	625
2019	Male gender	38	31	19	7	5	0	0	69	12	303
2019	Female gender	35	28	19	7	6	1	3	66	14	494
2018	Male gender	29	31	21	11	6	1	1	62	17	251
2018	Female gender	37	25	22	10	5	1	1	63	15	425
2017	Male gender	31	28	24	12	3	1	1	60	15	266
2017	Female gender	32	32	18	10	5	1	3	67	15	395

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	46	28	16	5	3	0	2	76	8	338
2020	Female gender	39	29	18	8	4	0	2	69	12	626
2019	Male gender	51	24	12	6	5	0	1	76	12	305
2019	Female gender	47	23	14	6	6	1	2	73	13	493
2018	Male gender	48	24	16	5	5	1	2	74	9	252
2018	Female gender	52	26	10	3	7	1	2	80	10	425
2017	Male gender	56	26	12	3	1	0	1	83	4	267
2017	Female gender	52	24	12	5	3	0	2	79	9	402

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	34	39	17	5	3	0	1	74	8	339
2020	Female gender	33	37	18	7	4	0	1	71	11	628

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	70	13	6	2	1	3	5	90	3	338
2020	Female gender	65	17	8	2	1	0	7	88	3	625
2019	Male gender	72	13	5	2	2	1	6	91	4	305
2019	Female gender	69	13	5	2	3	1	7	89	6	493
2018	Male gender	69	15	7	1	2	1	5	89	3	250
2018	Female gender	67	17	5	2	3	1	6	90	6	429

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	82	6	3	3	1	1	5	93	4	340
2020	Female gender	73	11	4	4	3	1	4	88	7	625
2019	Male gender	79	10	3	2	3	1	2	92	5	302
2019	Female gender	67	14	6	3	5	1	4	85	8	497
2018	Male gender	72	12	5	3	2	3	4	89	5	252
2018	Female gender	73	11	6	2	3	1	5	89	5	428
2017	Male gender	76	11	5	3	1	0	3	91	4	266
2017	Female gender	71	12	6	2	4	0	4	88	6	402

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	72	18	4	2	0	0	4	94	2	339
2020	Female gender	67	19	6	3	1	1	3	89	5	623
2019	Male gender	65	24	6	3	1	0	2	90	3	300
2019	Female gender	52	30	8	4	3	1	3	85	7	497
2018	Male gender	59	26	9	0	3	1	2	88	3	251
2018	Female gender	56	24	12	4	2	0	3	83	5	429
2017	Male gender	53	30	9	4	2	0	2	85	6	267
2017	Female gender	58	24	10	3	3	0	2	84	6	403

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	69	15	7	4	2	0	3	87	6	339
2020	Female gender	64	17	7	3	5	0	3	84	9	627
2019	Male gender	64	17	7	6	4	0	1	83	10	299
2019	Female gender	57	19	10	4	6	1	2	79	11	494
2018	Male gender	54	22	12	5	4	1	2	78	9	249
2018	Female gender	61	18	10	4	3	0	3	82	8	428
2017	Male gender	60	22	8	3	4	1	2	85	7	267
2017	Female gender	58	24	7	4	4	0	3	84	8	401

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	69	8	4	1	0	1	17	94	2	338
2020	Female gender	64	8	3	1	1	0	22	93	3	626
2019	Male gender	65	10	5	1	0	0	19	92	2	298
2019	Female gender	56	10	5	1	1	1	26	90	3	493
2018	Male gender	54	14	6	1	0	1	23	90	1	251
2018	Female gender	56	10	4	3	0	1	27	90	4	422
2017	Male gender	54	14	7	2	2	0	20	86	4	267
2017	Female gender	55	12	5	1	2	0	25	90	3	403

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	74	16	4	2	1	0	2	92	3	340
2020	Female gender	70	14	7	2	1	0	6	89	3	628
2019	Male gender	72	15	7	1	2	0	3	90	3	300
2019	Female gender	62	19	7	2	1	1	8	88	4	493
2018	Male gender	60	20	8	2	3	1	6	86	6	250
2018	Female gender	60	17	11	3	2	1	7	83	5	429
2017	Male gender	62	21	8	2	1	0	5	88	3	267
2017	Female gender	61	17	9	3	2	0	8	85	5	396

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	49	17	11	10	11	0	1	67	21	340
2020	Female gender	45	14	13	10	15	1	3	62	25	628
2019	Male gender	56	12	13	8	8	0	2	69	17	301
2019	Female gender	49	18	13	6	8	1	5	72	15	498
2018	Male gender	51	16	12	6	9	1	6	72	16	251
2018	Female gender	52	14	11	7	11	1	4	69	19	429
2017	Male gender	51	19	13	6	8	0	2	72	15	267
2017	Female gender	52	19	9	5	10	1	5	75	16	404

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	49	26	18	2	3	1	1	76	5	338
2020	Female gender	42	30	15	6	4	0	2	74	11	629
2019	Male gender	55	26	13	1	1	1	2	84	3	299
2019	Female gender	51	27	12	2	3	1	5	83	5	492
2018	Male gender	51	29	12	2	1	1	3	84	3	251
2018	Female gender	52	25	12	3	3	0	4	80	7	428
2017	Male gender	47	29	13	4	3	0	3	79	7	264
2017	Female gender	52	26	11	3	2	0	5	82	6	404

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	20	40	26	6	7	0	0	60	13	341
2020	Female gender	21	37	27	10	5	0	0	58	15	630

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	12	34	34	14	5	0	0	47	19	340
2020	Female gender	12	24	37	19	8	0	0	36	27	632
2019	Male gender	17	31	35	11	6	0	0	48	17	306
2019	Female gender	12	29	37	14	8	1	0	41	22	496
2018	Male gender	14	30	36	12	7	1	0	44	19	254
2018	Female gender	14	28	35	18	5	0	0	42	23	432
2017	Male gender	14	32	38	12	4	0	0	46	16	268
2017	Female gender	10	25	41	15	7	0	1	36	23	401

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	8	18	37	28	9	0	0	36	26	339
2020	Female gender	15	24	36	17	8	0	0	25	39	631
2019	Male gender	8	15	37	28	10	0	1	39	23	305
2019	Female gender	11	25	37	18	8	1	1	26	36	491
2018	Male gender	7	21	37	22	12	1	0	34	29	251
2018	Female gender	12	19	36	22	11	0	1	33	31	421
2017	Male gender	5	16	40	28	10	0	1	38	21	268
2017	Female gender	8	25	40	19	7	0	1	26	33	403

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	40	37	13	4	1	4	81	5	340
2020	Female gender	35	43	10	7	3	1	79	11	633
2019	Male gender	28	41	17	7	2	5	72	10	305
2019	Female gender	27	38	19	9	4	3	67	14	496
2018	Male gender	26	36	22	8	4	4	65	12	255
2018	Female gender	25	39	17	9	6	5	66	15	431
2017	Male gender	15	39	23	10	5	8	59	17	268
2017	Female gender	19	37	14	14	9	7	61	24	402

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	34	30	15	13	5	3	0	67	18	340
2020	Female gender	29	31	16	13	8	3	0	62	22	628

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	37	32	11	11	6	2	0	71	18	341
2020	Female gender	33	29	10	13	12	2	1	64	26	632

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	46	30	12	4	3	4	1	80	8	341
2020	Female gender	40	30	12	7	5	5	2	74	12	632

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	29	37	15	13	4	2	67	17	341
2020	Female gender	26	34	16	12	9	2	62	22	629
2019	Male gender	24	36	20	12	6	2	61	19	307
2019	Female gender	19	35	19	15	10	2	55	25	497
2018	Male gender	21	37	17	13	9	3	60	23	255
2018	Female gender	23	36	17	14	10	2	59	24	432
2017	Male gender	16	42	20	14	5	2	60	20	267
2017	Female gender	18	36	16	17	9	3	57	27	402

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	37	42	9	9	1	1	0	80	10	342
2020	Female gender	40	41	9	8	2	0	0	81	10	632

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	32	40	14	9	4	1	0	73	13	342
2020	Female gender	38	34	11	12	4	1	0	73	16	631

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	33	41	18	5	1	1	1	75	7	341
2020	Female gender	36	36	16	8	2	0	2	73	10	630

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	41	42	10	2	2	2	1	85	5	339
2020	Female gender	43	35	13	4	2	1	2	80	6	631

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	70	18	5	0	0	5	1	94	0	339
2020	Female gender	72	17	4	0	1	5	1	95	1	630

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	46	36	10	5	1	1	0	83	6	340
2020	Female gender	43	38	10	6	2	1	0	82	8	628

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	49	33	8	6	3	1	0	83	9	339
2020	Female gender	43	32	8	8	7	0	1	76	15	626

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	46	30	9	7	7	1	0	77	14	340
2020	Female gender	42	30	9	11	6	1	1	73	18	629

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	23	52	15	9	1	0	0	75	10	81
2020	Female gender	19	36	15	23	5	1	1	57	28	112
2019	Male gender	17	53	16	12	0	0	2	71	12	62
2019	Female gender	24	45	11	14	1	2	3	73	16	90

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	98	2	81
2020	Female gender	100	0	112

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	16	41	15	22	6	0	0	57	28	79
2020	Female gender	16	30	18	25	10	1	0	46	36	112

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	7	93	340
2020	Female gender	8	92	628

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	12	88	340
2020	Female gender	15	85	628
2019	Male gender	11	89	305
2019	Female gender	18	82	498
2017	Male gender	14	86	267
2017	Female gender	21	79	403
2014	Male gender	10	90	257
2014	Female gender	16	84	435

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	60	40	39
2020	Female gender	39	61	92

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	79	21	39
2020	Female gender	78	22	92
2019	Male gender	84	16	33
2019	Female gender	85	15	93
2017	Male gender	88	12	36
2017	Female gender	79	21	86
2014	Male gender	85	15	27
2014	Female gender	77	23	70

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	70	21	3	7	0	0	0	90	7	31
2020	Female gender	42	38	11	6	3	0	0	80	9	72
2019	Male gender	51	27	8	7	2	4	0	82	10	28
2019	Female gender	52	39	1	4	2	2	0	93	6	80
2017	Male gender	62	29	5	3	0	0	0	92	3	32
2017	Female gender	59	31	5	3	2	0	1	91	5	68
2014	Male gender	45	41	4	4	5	0	0	86	10	23
2014	Female gender	58	29	4	7	2	0	0	87	9	55

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	51	34	5	3	1	3	3	90	5	341
2020	Female gender	44	33	8	7	4	2	3	80	11	631

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	34	41	24	0	55	45	343
2020	Female gender	35	41	22	2	54	46	631

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Male gender	44	56	121
2020	Female gender	32	68	226

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	11	23	15	23	22	2	5	36	48	122
2020	Female gender	14	24	15	20	22	1	4	40	44	225

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	11	14	11	24	37	1	2	26	63	122
2020	Female gender	7	15	14	20	39	1	3	23	62	225

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Male gender	46	16	15	4	5	2	12	72	11	342
2020	Female gender	38	20	13	6	6	4	14	71	14	631
2019	Male gender	46	18	13	8	8	1	7	69	17	306
2019	Female gender	32	19	13	10	12	2	12	59	25	488
2018	Male gender	47	14	14	7	4	2	11	70	13	252
2018	Female gender	35	17	17	10	10	1	9	58	23	432

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 115. What is your gender?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting