2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 112. In which province or territory do you work?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	51	39	4	6	1	89	7	287
2020	Ontario (excluding National Capital Region)	37	44	4	11	3	82	14	313
2020	Quebec (excluding National Capital Region)	42	47	3	6	2	89	8	261
2020	British Columbia	35	52	2	8	4	87	12	106
2020	Alberta	51	42	7	0	0	93	0	14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	79	17	1	1	0	0	0	97	2	287
2020	Ontario (excluding National Capital Region)	86	9	1	1	2	0	1	96	3	312
2020	Quebec (excluding National Capital Region)	75	22	1	2	0	0	0	97	2	258
2020	British Columbia	89	10	0	0	1	1	0	99	1	106
2020	Alberta	76	8	7	0	8	0	0	85	8	14
2017	National Capital Region	69	26	1	3	0	0	0	96	3	245
2017	Ontario (excluding National Capital Region)	77	17	2	1	1	0	2	96	2	226
2017	Quebec (excluding National Capital Region)	52	40	4	4	1	0	0	92	4	128
2017	British Columbia	77	22	1	0	0	0	0	99	0	69
2017	Alberta	69	31	0	0	0	0	0	100	0	10
2014	National Capital Region	71	20	4	3	1	1	1	92	4	193
2014	Ontario (excluding National Capital Region)	78	13	4	2	1	1	0	93	3	242
2014	Quebec (excluding National Capital Region)	63	26	3	8	1	0	0	89	9	144
2014	British Columbia	80	10	2	4	4	0	0	90	8	81
2014	Alberta	69	31	0	0	0	0	0	100	0	13
2014	Outside of Canada	86	14	0	0	0	0	0	100	0	28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	48	33	11	6	1	0	1	82	7	288
2020	Ontario (excluding National Capital Region)	41	31	10	12	5	0	0	73	18	312
2020	Quebec (excluding National Capital Region)	35	43	10	10	1	0	0	78	11	261
2020	British Columbia	27	46	11	11	4	0	0	74	15	106
2020	Alberta	37	16	26	13	8	0	0	53	21	14
2019	National Capital Region	42	35	5	11	7	0	0	77	18	254
2019	Ontario (excluding National Capital Region)	37	34	5	13	11	0	0	71	24	271
2019	Quebec (excluding National Capital Region)	33	34	13	12	7	0	0	67	20	177
2019	British Columbia	51	26	5	14	3	0	1	78	17	94
2019	Alberta	34	19	9	0	38	0	0	53	38	11
2017	National Capital Region	53	28	5	10	3	0	0	81	14	245
2017	Ontario (excluding National Capital Region)	42	38	2	11	6	0	0	81	17	227
2017	Quebec (excluding National Capital Region)	30	47	7	12	4	0	0	77	16	128
2017	British Columbia	40	43	4	8	4	0	0	83	12	70
2017	Alberta	64	19	0	0	17	0	0	83	17	11
2014	National Capital Region	38	31	7	14	10	0	0	69	24	193
2014	Ontario (excluding National Capital Region)	50	29	8	8	4	1	0	80	12	240
2014	Quebec (excluding National Capital Region)	40	41	6	10	3	0	0	81	13	144
2014	British Columbia	45	29	7	14	6	0	0	74	19	81
2014	Alberta	33	37	0	13	16	0	0	70	30	13
2014	Outside of Canada	58	23	11	5	3	0	0	81	8	28

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	38	39	12	7	4	0	1	77	11	286
2020	Ontario (excluding National Capital Region)	32	39	9	14	4	0	0	72	19	310
2020	Quebec (excluding National Capital Region)	32	47	12	6	2	0	0	79	9	260
2020	British Columbia	37	46	8	6	3	0	0	83	9	104
2020	Alberta	52	35	5	7	0	0	0	87	7	14
2019	National Capital Region	36	37	13	8	4	0	1	74	12	253
2019	Ontario (excluding National Capital Region)	34	35	9	15	6	0	1	70	21	272
2019	Quebec (excluding National Capital Region)	29	33	13	21	5	0	0	62	26	176
2019	British Columbia	34	49	4	9	5	0	0	82	14	90
2019	Alberta	47	37	6	10	0	0	0	84	10	11
2018	National Capital Region	35	37	11	11	5	1	1	74	15	229
2018	Ontario (excluding National Capital Region)	32	44	7	14	3	0	0	75	17	224
2018	Quebec (excluding National Capital Region)	28	44	9	16	3	0	0	72	19	161
2018	British Columbia	24	48	7	17	4	0	0	72	21	72
2018	Alberta	19	64	0	18	0	0	0	82	18	11
2017	National Capital Region	38	40	8	9	4	0	1	78	13	245
2017	Ontario (excluding National Capital Region)	33	45	8	9	4	0	0	79	14	226
2017	Quebec (excluding National Capital Region)	27	39	16	13	4	1	1	67	18	128
2017	British Columbia	30	45	16	7	1	0	0	75	8	70
2017	Alberta	46	46	0	9	0	0	0	91	9	11
2014	National Capital Region	36	42	13	7	1	0	1	79	8	193
2014	Ontario (excluding National Capital Region)	31	37	15	13	5	0	0	67	18	241
2014	Quebec (excluding National Capital Region)	28	40	15	12	6	0	0	67	18	144
2014	British Columbia	28	47	6	13	5	0	0	75	18	81
2014	Alberta	31	32	21	6	9	0	0	63	15	13
2014	Outside of Canada	43	33	10	5	9	0	0	76	14	28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	50	35	7	5	1	0	2	86	6	286
2020	Ontario (excluding National Capital Region)	38	32	9	16	4	0	1	71	20	309
2020	Quebec (excluding National Capital Region)	38	41	13	6	1	0	1	79	7	256
2020	British Columbia	41	39	10	8	1	0	0	81	9	105
2020	Alberta	38	36	18	8	0	0	0	74	8	14
2019	National Capital Region	56	31	8	3	1	0	1	88	4	250
2019	Ontario (excluding National Capital Region)	36	34	12	12	4	1	0	72	16	269
2019	Quebec (excluding National Capital Region)	39	37	14	7	2	1	0	77	9	177
2019	British Columbia	43	41	7	7	2	0	0	84	9	93
2019	Alberta	31	49	20	0	0	0	0	80	0	10
2017	National Capital Region	60	30	5	5	0	0	0	90	5	242
2017	Ontario (excluding National Capital Region)	43	34	11	8	3	0	0	78	11	226
2017	Quebec (excluding National Capital Region)	25	56	11	6	1	1	0	81	7	128
2017	British Columbia	29	50	10	9	2	0	0	79	11	69
2017	Alberta	55	36	9	0	0	0	0	91	0	11
2014	National Capital Region	49	36	7	7	0	1	0	85	8	193
2014	Ontario (excluding National Capital Region)	43	34	11	9	3	0	0	77	12	242
2014	Quebec (excluding National Capital Region)	38	41	12	7	1	0	0	79	8	143
2014	British Columbia	34	50	9	6	1	0	0	83	8	81
2014	Alberta	33	54	6	7	0	0	0	87	7	13
2014	Outside of Canada	61	20	17	0	3	0	0	81	3	28

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	42	32	8	12	6	0	0	74	17	288
2020	Ontario (excluding National Capital Region)	34	28	11	14	12	0	1	63	26	310
2020	Quebec (excluding National Capital Region)	37	31	16	9	5	2	1	70	14	260
2020	British Columbia	40	33	7	14	5	0	1	74	18	105
2020	Alberta	55	17	15	14	0	0	0	71	14	13
2019	National Capital Region	54	27	8	6	4	0	1	82	10	254
2019	Ontario (excluding National Capital Region)	34	33	12	13	7	1	0	67	20	272
2019	Quebec (excluding National Capital Region)	38	27	17	12	6	0	0	66	17	177
2019	British Columbia	39	38	8	13	2	0	0	77	15	94
2019	Alberta	66	15	18	0	0	0	0	82	0	11
2018	National Capital Region	54	28	9	5	3	1	0	83	8	229
2018	Ontario (excluding National Capital Region)	39	27	13	11	8	0	1	67	20	224
2018	Quebec (excluding National Capital Region)	35	32	15	9	5	1	2	69	15	157
2018	British Columbia	32	41	20	3	4	0	0	73	7	71
2018	Alberta	35	46	10	9	0	0	0	81	9	11
2017	National Capital Region	54	31	6	5	2	0	2	87	7	243
2017	Ontario (excluding National Capital Region)	36	35	8	13	7	1	0	72	20	225
2017	Quebec (excluding National Capital Region)	27	38	15	11	7	1	2	67	18	128
2017	British Columbia	36	41	13	7	4	0	0	77	10	70
2017	Alberta	39	39	11	11	0	0	0	78	11	10
2014	National Capital Region	54	29	7	6	3	0	1	84	9	193
2014	Ontario (excluding National Capital Region)	33	32	14	13	7	0	1	66	20	242
2014	Quebec (excluding National Capital Region)	30	31	14	10	10	1	5	64	20	143
2014	British Columbia	47	31	11	5	7	0	0	78	11	81
2014	Alberta	33	25	6	30	6	0	0	58	36	13
2014	Outside of Canada	50	25	8	17	0	0	0	76	17	28

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	42	36	10	10	2	0	0	78	12	286
2020	Ontario (excluding National Capital Region)	36	41	12	8	4	0	0	77	11	313
2020	Quebec (excluding National Capital Region)	44	37	12	5	3	0	0	81	7	260
2020	British Columbia	52	31	7	4	6	0	0	83	10	105
2020	Alberta	58	24	18	0	0	0	0	82	0	14
2019	National Capital Region	47	34	10	6	3	0	0	81	9	254
2019	Ontario (excluding National Capital Region)	38	36	13	7	6	0	0	75	12	270
2019	Quebec (excluding National Capital Region)	38	42	12	5	3	0	0	80	8	178
2019	British Columbia	56	28	12	1	2	0	0	84	4	94
2019	Alberta	52	38	9	0	0	0	0	91	0	11
2018	National Capital Region	47	33	11	5	4	1	0	81	9	228
2018	Ontario (excluding National Capital Region)	44	38	9	5	3	0	0	82	8	225
2018	Quebec (excluding National Capital Region)	42	39	11	5	3	0	0	81	8	159
2018	British Columbia	46	35	8	8	3	0	0	81	11	71
2018	Alberta	44	46	10	0	0	0	0	90	0	11
2017	National Capital Region	41	42	8	6	3	0	0	83	9	245
2017	Ontario (excluding National Capital Region)	45	40	7	4	3	1	0	86	7	224
2017	Quebec (excluding National Capital Region)	32	54	7	6	1	0	0	85	7	128
2017	British Columbia	40	39	8	9	5	0	0	79	13	69
2017	Alberta	35	26	30	0	9	0	0	62	9	11
2014	National Capital Region	30	49	12	7	2	0	0	79	9	193
2014	Ontario (excluding National Capital Region)	38	40	13	6	3	0	0	78	9	242
2014	Quebec (excluding National Capital Region)	38	44	9	6	2	1	1	82	8	144
2014	British Columbia	36	42	8	5	9	0	0	78	14	81
2014	Alberta	46	40	0	13	0	0	0	87	13	13
2014	Outside of Canada	63	14	12	9	3	0	0	76	11	28

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	39	36	11	9	6	0	0	75	14	287
2020	Ontario (excluding National Capital Region)	26	34	15	14	11	0	0	60	25	313
2020	Quebec (excluding National Capital Region)	27	36	19	10	6	1	1	64	16	260
2020	British Columbia	30	38	12	12	8	0	0	68	20	106
2020	Alberta	8	42	28	7	7	7	0	54	16	14
2019	National Capital Region	38	33	11	13	4	0	0	71	18	254
2019	Ontario (excluding National Capital Region)	17	39	12	14	17	1	0	57	31	269
2019	Quebec (excluding National Capital Region)	26	37	14	16	8	0	0	62	24	178
2019	British Columbia	30	36	13	13	7	1	0	67	20	94
2019	Alberta	38	34	19	9	0	0	0	72	9	11
2018	National Capital Region	37	33	14	9	5	1	1	71	14	228
2018	Ontario (excluding National Capital Region)	22	29	14	15	19	1	0	51	34	225
2018	Quebec (excluding National Capital Region)	23	36	21	12	8	0	0	59	20	159
2018	British Columbia	22	36	16	12	14	0	0	59	26	71
2018	Alberta	17	47	28	9	0	0	0	63	9	11
2017	National Capital Region	36	38	8	11	5	1	0	75	16	245
2017	Ontario (excluding National Capital Region)	28	35	9	12	16	0	0	63	28	224
2017	Quebec (excluding National Capital Region)	16	36	18	20	9	1	0	52	30	128
2017	British Columbia	27	28	10	20	15	0	0	55	35	70
2017	Alberta	18	26	0	37	19	0	0	44	56	11
2014	National Capital Region	31	41	14	12	3	0	0	71	15	193
2014	Ontario (excluding National Capital Region)	20	31	21	13	14	0	0	51	27	242
2014	Quebec (excluding National Capital Region)	23	39	15	12	11	1	0	62	23	144
2014	British Columbia	22	36	11	21	9	0	0	59	30	81
2014	Alberta	33	25	6	21	15	0	0	58	36	13
2014	Outside of Canada	29	49	11	3	9	0	0	78	11	28

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	39	38	12	8	3	0	0	77	11	286
2020	Ontario (excluding National Capital Region)	36	40	10	10	4	0	0	76	14	312
2020	Quebec (excluding National Capital Region)	32	46	9	10	3	0	0	78	13	259
2020	British Columbia	36	46	9	8	1	0	0	82	9	104
2020	Alberta	38	49	7	5	0	0	0	87	5	14
2019	National Capital Region	36	38	12	7	6	1	0	75	13	253
2019	Ontario (excluding National Capital Region)	40	34	8	11	6	0	0	75	17	270
2019	Quebec (excluding National Capital Region)	33	42	12	9	4	1	0	75	13	177
2019	British Columbia	45	38	8	7	2	0	0	83	9	94
2019	Alberta	52	41	7	0	0	0	0	93	0	10
2018	National Capital Region	41	32	12	10	5	0	0	74	15	229
2018	Ontario (excluding National Capital Region)	34	42	9	8	7	1	0	76	15	223
2018	Quebec (excluding National Capital Region)	33	42	11	8	4	0	1	76	13	159
2018	British Columbia	28	46	15	6	5	0	0	74	11	71
2018	Alberta	38	62	0	0	0	0	0	100	0	11
2017	National Capital Region	34	42	12	7	5	0	0	76	12	245
2017	Ontario (excluding National Capital Region)	40	42	9	5	4	0	0	81	9	224
2017	Quebec (excluding National Capital Region)	21	57	11	5	5	1	0	79	9	128
2017	British Columbia	31	42	15	8	4	0	0	72	13	69
2017	Alberta	17	75	0	9	0	0	0	91	9	11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	59	30	6	4	2	0	0	89	5	285
2020	Ontario (excluding National Capital Region)	53	34	8	4	1	0	0	87	5	312
2020	Quebec (excluding National Capital Region)	48	36	8	5	2	0	0	85	7	260
2020	British Columbia	64	27	4	4	1	0	0	91	5	105
2020	Alberta	53	41	5	0	0	0	0	95	0	14
2019	National Capital Region	53	30	8	7	2	0	1	84	8	254
2019	Ontario (excluding National Capital Region)	58	27	7	4	4	0	0	85	8	268
2019	Quebec (excluding National Capital Region)	49	38	6	6	1	0	0	87	7	176
2019	British Columbia	65	26	9	0	0	0	0	91	0	93
2019	Alberta	75	18	6	0	0	0	0	94	0	11
2018	National Capital Region	60	28	7	3	1	1	0	89	3	228
2018	Ontario (excluding National Capital Region)	59	30	5	3	2	1	0	90	5	223
2018	Quebec (excluding National Capital Region)	48	42	3	3	1	2	0	92	4	158
2018	British Columbia	59	33	6	0	2	0	0	92	2	71
2018	Alberta	34	66	0	0	0	0	0	100	0	11
2017	National Capital Region	48	37	6	5	2	1	0	87	7	244
2017	Ontario (excluding National Capital Region)	52	36	5	4	2	1	0	89	6	224
2017	Quebec (excluding National Capital Region)	35	48	10	3	3	1	0	84	6	128
2017	British Columbia	44	44	10	1	0	0	0	88	1	69
2017	Alberta	54	46	0	0	0	0	0	100	0	11
2014	National Capital Region	53	36	6	3	3	0	0	89	5	193
2014	Ontario (excluding National Capital Region)	49	38	7	3	2	0	0	87	6	241
2014	Quebec (excluding National Capital Region)	43	38	10	5	4	1	0	81	9	144
2014	British Columbia	52	34	10	3	1	0	0	86	4	81
2014	Alberta	62	31	6	0	0	0	0	94	0	13
2014	Outside of Canada	86	9	5	0	0	0	0	95	0	28

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	42	29	14	10	5	0	71	15	285
2020	Ontario (excluding National Capital Region)	32	34	12	14	8	0	66	22	312
2020	Quebec (excluding National Capital Region)	32	36	16	11	5	0	68	16	260
2020	British Columbia	37	38	8	10	7	0	76	17	105
2020	Alberta	23	41	20	16	0	0	64	16	14
2019	National Capital Region	45	26	13	10	6	0	71	16	255
2019	Ontario (excluding National Capital Region)	25	33	13	16	13	0	58	29	271
2019	Quebec (excluding National Capital Region)	31	36	13	12	7	0	68	20	178
2019	British Columbia	39	36	15	5	6	0	75	10	94
2019	Alberta	28	34	19	9	10	0	62	19	11
2018	National Capital Region	46	32	10	10	2	1	78	12	229
2018	Ontario (excluding National Capital Region)	31	28	13	8	19	0	60	27	225
2018	Quebec (excluding National Capital Region)	31	35	19	11	5	1	66	15	158
2018	British Columbia	31	38	11	11	9	0	69	20	72
2018	Alberta	27	47	0	0	26	0	74	26	11
2017	National Capital Region	37	41	11	8	3	0	78	11	245
2017	Ontario (excluding National Capital Region)	32	35	5	13	14	1	68	27	223
2017	Quebec (excluding National Capital Region)	24	36	14	17	8	1	61	24	127
2017	British Columbia	35	34	11	6	13	0	70	19	70
2017	Alberta	20	41	9	11	19	0	60	30	10

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	60	26	9	4	1	0	0	86	5	285
2020	Ontario (excluding National Capital Region)	56	31	7	3	2	0	0	87	5	309
2020	Quebec (excluding National Capital Region)	55	30	10	3	2	0	0	85	5	259
2020	British Columbia	61	25	10	2	2	0	0	86	4	105
2020	Alberta	74	14	13	0	0	0	0	87	0	14
2019	National Capital Region	58	30	6	3	2	0	1	89	5	254
2019	Ontario (excluding National Capital Region)	54	32	9	4	1	0	0	86	5	269
2019	Quebec (excluding National Capital Region)	56	32	8	4	2	0	0	87	5	178
2019	British Columbia	65	25	8	2	0	0	0	90	2	93
2019	Alberta	82	0	18	0	0	0	0	82	0	11
2018	National Capital Region	61	26	8	4	1	1	0	88	5	228
2018	Ontario (excluding National Capital Region)	66	25	8	1	0	0	0	92	1	218
2018	Quebec (excluding National Capital Region)	57	34	8	1	1	0	0	90	2	158
2018	British Columbia	60	27	10	3	0	0	0	87	3	71
2018	Alberta	53	37	10	0	0	0	0	90	0	11
2017	National Capital Region	56	34	6	3	1	0	0	90	4	241
2017	Ontario (excluding National Capital Region)	62	31	5	1	0	0	0	93	1	226
2017	Quebec (excluding National Capital Region)	56	37	6	1	1	0	0	93	1	128
2017	British Columbia	51	34	11	4	0	0	0	85	4	70
2017	Alberta	71	10	19	0	0	0	0	81	0	11
2014	National Capital Region	63	28	7	1	1	0	0	91	2	193
2014	Ontario (excluding National Capital Region)	66	26	6	1	1	0	0	92	2	241
2014	Quebec (excluding National Capital Region)	59	31	6	1	1	1	0	91	2	144
2014	British Columbia	63	26	5	1	5	0	0	89	6	81
2014	Alberta	84	9	7	0	0	0	0	93	0	13
2014	Outside of Canada	86	9	5	0	0	0	0	95	0	28

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	43	32	9	10	5	0	0	75	15	281
2020	Ontario (excluding National Capital Region)	27	36	14	12	10	0	0	63	22	312
2020	Quebec (excluding National Capital Region)	27	31	20	12	8	1	1	59	20	259
2020	British Columbia	37	38	7	10	7	1	0	77	17	105
2020	Alberta	9	47	28	8	0	8	0	61	9	13
2019	National Capital Region	40	34	14	7	3	0	1	75	10	255
2019	Ontario (excluding National Capital Region)	23	37	17	12	10	1	0	61	23	270
2019	Quebec (excluding National Capital Region)	31	34	16	11	7	0	1	66	18	177
2019	British Columbia	35	43	14	4	3	0	0	78	8	94
2019	Alberta	44	29	18	0	9	0	0	73	9	11
2018	National Capital Region	43	36	11	5	4	1	0	80	9	227
2018	Ontario (excluding National Capital Region)	28	34	13	13	13	0	0	62	25	221
2018	Quebec (excluding National Capital Region)	25	32	25	11	6	0	1	57	17	158
2018	British Columbia	24	51	13	8	3	0	1	76	11	72
2018	Alberta	17	19	29	18	18	0	0	36	35	11
2017	National Capital Region	41	37	7	8	5	1	0	79	14	241
2017	Ontario (excluding National Capital Region)	31	42	11	8	8	0	0	73	16	227
2017	Quebec (excluding National Capital Region)	21	44	13	16	5	1	1	66	21	128
2017	British Columbia	28	43	14	9	7	0	0	70	16	70
2017	Alberta	28	26	10	19	17	0	0	54	36	11
2014	National Capital Region	34	45	10	8	3	0	0	79	11	192
2014	Ontario (excluding National Capital Region)	23	40	12	12	11	0	0	64	24	242
2014	Quebec (excluding National Capital Region)	16	42	14	20	6	1	1	59	27	144
2014	British Columbia	26	48	11	12	3	0	0	74	15	81
2014	Alberta	8	41	15	20	16	0	0	49	36	13
2014	Outside of Canada	41	32	14	8	6	0	0	72	14	28

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	43	36	10	8	3	0	0	79	11	286
2020	Ontario (excluding National Capital Region)	31	33	18	10	7	0	0	65	18	313
2020	Quebec (excluding National Capital Region)	31	32	19	9	7	0	1	63	17	261
2020	British Columbia	32	42	13	8	5	0	0	74	13	106
2020	Alberta	16	24	22	31	0	7	0	43	33	14
2019	National Capital Region	44	35	11	6	2	0	2	80	9	255
2019	Ontario (excluding National Capital Region)	24	31	21	12	10	1	1	56	23	270
2019	Quebec (excluding National Capital Region)	34	31	20	10	6	0	0	64	16	178
2019	British Columbia	40	34	17	5	4	0	0	74	9	94
2019	Alberta	63	19	18	0	0	0	0	82	0	11
2018	National Capital Region	46	34	9	5	4	1	0	82	9	226
2018	Ontario (excluding National Capital Region)	32	34	11	11	11	0	1	66	22	224
2018	Quebec (excluding National Capital Region)	27	35	21	11	4	0	1	63	15	159
2018	British Columbia	30	38	17	11	3	0	1	69	14	72
2018	Alberta	17	20	37	26	0	0	0	37	26	11
2017	National Capital Region	44	37	7	6	4	0	1	82	10	243
2017	Ontario (excluding National Capital Region)	36	33	13	11	6	0	0	69	18	227
2017	Quebec (excluding National Capital Region)	23	44	14	14	4	0	1	68	18	128
2017	British Columbia	31	37	18	13	1	0	0	68	14	70
2017	Alberta	36	18	0	36	0	10	0	60	40	11
2014	National Capital Region	42	35	13	6	2	0	1	78	9	191
2014	Ontario (excluding National Capital Region)	24	34	17	13	12	0	0	58	25	242
2014	Quebec (excluding National Capital Region)	22	38	20	12	7	0	1	61	19	144
2014	British Columbia	28	42	14	11	6	0	0	70	17	81
2014	Alberta	8	47	22	0	22	0	0	55	22	13
2014	Outside of Canada	58	26	11	5	0	0	0	83	5	28

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	40	35	12	9	4	0	0	75	13	284
2020	Ontario (excluding National Capital Region)	34	36	11	12	6	0	0	70	19	308
2020	Quebec (excluding National Capital Region)	30	43	16	6	3	1	0	75	9	259
2020	British Columbia	37	39	16	3	5	0	0	76	8	105
2020	Alberta	48	35	8	9	0	0	0	84	9	13
2019	National Capital Region	36	38	10	13	2	0	0	75	15	249
2019	Ontario (excluding National Capital Region)	26	39	13	13	9	0	0	65	22	271
2019	Quebec (excluding National Capital Region)	27	42	15	13	3	0	0	69	16	177
2019	British Columbia	36	37	9	12	6	0	0	73	18	95
2019	Alberta	37	38	16	0	9	0	0	75	9	11
2018	National Capital Region	40	36	13	7	4	1	0	77	11	227
2018	Ontario (excluding National Capital Region)	29	30	15	14	11	0	0	60	26	220
2018	Quebec (excluding National Capital Region)	25	42	17	13	4	0	0	67	16	159
2018	British Columbia	22	38	25	13	3	0	0	60	16	72
2018	Alberta	18	21	21	20	20	0	0	40	39	10
2017	National Capital Region	39	41	9	7	4	0	0	80	12	242
2017	Ontario (excluding National Capital Region)	31	36	10	13	10	1	0	67	23	227
2017	Quebec (excluding National Capital Region)	19	38	20	18	3	0	1	58	22	128
2017	British Columbia	30	38	14	16	2	0	0	68	19	70
2017	Alberta	28	26	19	27	0	0	0	54	27	11
2014	National Capital Region	40	39	12	7	3	0	0	79	9	193
2014	Ontario (excluding National Capital Region)	29	32	18	9	11	0	0	62	20	242
2014	Quebec (excluding National Capital Region)	22	43	15	14	5	0	0	65	20	144
2014	British Columbia	28	40	17	9	6	0	0	68	15	81
2014	Alberta	35	23	6	6	30	0	0	58	36	13
2014	Outside of Canada	50	30	11	9	0	0	0	80	9	28

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	49	33	12	4	3	0	82	6	286
2020	Ontario (excluding National Capital Region)	45	35	8	8	4	0	80	12	311
2020	Quebec (excluding National Capital Region)	55	32	9	2	3	1	87	4	261
2020	British Columbia	56	28	8	5	3	0	83	8	105
2020	Alberta	58	35	7	0	0	0	93	0	14
2019	National Capital Region	53	31	10	4	2	0	84	6	254
2019	Ontario (excluding National Capital Region)	44	32	12	8	4	0	76	12	273
2019	Quebec (excluding National Capital Region)	46	40	9	4	1	0	86	5	177
2019	British Columbia	55	27	13	3	1	0	83	4	95
2019	Alberta	48	52	0	0	0	0	100	0	10
2018	National Capital Region	50	32	8	6	3	1	83	9	225
2018	Ontario (excluding National Capital Region)	47	35	10	4	4	0	82	8	224
2018	Quebec (excluding National Capital Region)	47	43	7	2	1	0	89	4	159
2018	British Columbia	46	30	12	11	1	0	76	12	72
2018	Alberta	34	38	19	9	0	0	72	9	11
2017	National Capital Region	47	39	6	5	2	0	86	7	243
2017	Ontario (excluding National Capital Region)	45	42	7	5	1	0	87	6	226
2017	Quebec (excluding National Capital Region)	39	49	8	3	2	0	88	4	128
2017	British Columbia	35	45	5	10	5	0	80	15	69
2017	Alberta	45	36	10	0	9	0	81	9	11
2014	National Capital Region	48	37	10	3	3	1	85	6	193
2014	Ontario (excluding National Capital Region)	42	37	13	5	3	0	79	8	242
2014	Quebec (excluding National Capital Region)	44	42	9	1	2	1	87	4	143
2014	British Columbia	44	32	12	8	4	1	77	12	81
2014	Alberta	56	30	0	13	0	0	87	13	13
2014	Outside of Canada	65	24	5	6	0	0	89	6	28

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	31	33	16	11	10	0	0	64	21	287
2020	Ontario (excluding National Capital Region)	29	26	21	11	13	0	0	55	24	309
2020	Quebec (excluding National Capital Region)	40	31	15	7	7	0	0	71	14	258
2020	British Columbia	26	30	19	14	11	0	0	56	25	104
2020	Alberta	61	16	23	0	0	0	0	77	0	14
2019	National Capital Region	36	28	16	10	9	0	1	65	19	254
2019	Ontario (excluding National Capital Region)	30	33	16	10	10	0	0	64	20	271
2019	Quebec (excluding National Capital Region)	38	22	19	13	9	0	0	60	22	175
2019	British Columbia	31	33	19	14	4	0	0	64	18	95
2019	Alberta	63	28	9	0	0	0	0	91	0	11
2018	National Capital Region	40	28	16	10	3	1	1	70	14	229
2018	Ontario (excluding National Capital Region)	35	30	13	14	7	0	0	66	21	225
2018	Quebec (excluding National Capital Region)	35	29	20	7	9	0	0	64	16	161
2018	British Columbia	26	42	14	15	2	0	0	68	17	70
2018	Alberta	35	38	18	9	0	0	0	73	9	11
2017	National Capital Region	38	37	14	7	2	0	1	76	9	245
2017	Ontario (excluding National Capital Region)	30	34	20	9	6	1	1	65	15	227
2017	Quebec (excluding National Capital Region)	32	40	10	9	8	0	0	72	18	128
2017	British Columbia	38	33	16	10	1	0	1	72	12	68
2014	National Capital Region	41	30	18	6	4	0	0	71	10	193
2014	Ontario (excluding National Capital Region)	39	29	16	6	9	1	0	68	16	242
2014	Quebec (excluding National Capital Region)	41	32	14	10	3	0	0	72	13	143
2014	British Columbia	48	35	12	4	1	0	0	83	5	81
2014	Alberta	38	40	9	0	13	0	0	79	13	13
2014	Outside of Canada	63	19	12	6	0	0	0	82	6	28

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	13	26	31	21	8	0	1	30	39	287
2020	Ontario (excluding National Capital Region)	15	19	31	25	9	0	1	34	34	313
2020	Quebec (excluding National Capital Region)	9	30	32	15	11	1	0	27	40	260
2020	British Columbia	9	28	34	23	7	0	0	30	37	106
2020	Alberta	0	17	44	6	25	8	0	34	18	13
2019	National Capital Region	12	24	29	18	15	0	3	34	36	253
2019	Ontario (excluding National Capital Region)	14	23	32	20	8	1	2	29	38	273
2019	Quebec (excluding National Capital Region)	11	29	27	17	12	3	1	30	42	178
2019	British Columbia	10	23	33	23	8	1	0	32	34	95
2019	Alberta	0	16	47	18	9	0	9	30	18	11
2018	National Capital Region	9	27	27	25	8	1	2	34	38	227
2018	Ontario (excluding National Capital Region)	14	26	28	21	8	1	2	30	41	226
2018	Quebec (excluding National Capital Region)	6	28	32	20	9	3	1	31	36	158
2018	British Columbia	5	30	37	19	5	1	2	25	37	71
2018	Alberta	0	18	44	38	0	0	0	38	18	11
2017	National Capital Region	9	24	37	14	10	2	3	26	35	242
2017	Ontario (excluding National Capital Region)	10	21	37	16	8	2	5	26	34	224
2017	Quebec (excluding National Capital Region)	13	26	36	12	7	2	4	20	42	127
2017	British Columbia	14	19	33	25	6	3	0	32	34	70
2017	Alberta	9	10	37	26	18	0	0	44	19	11
2014	National Capital Region	10	22	33	20	11	1	3	32	34	193
2014	Ontario (excluding National Capital Region)	4	19	36	27	9	2	4	38	24	241
2014	Quebec (excluding National Capital Region)	6	23	36	23	7	0	5	32	30	143
2014	British Columbia	5	11	36	33	13	0	1	47	16	81
2014	Alberta	9	16	60	15	0	0	0	15	25	13
2014	Outside of Canada	3	30	23	25	19	0	0	44	33	28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	8	18	28	23	20	2	1	45	26	286
2020	Ontario (excluding National Capital Region)	8	15	26	27	20	2	1	49	24	310
2020	Quebec (excluding National Capital Region)	10	18	28	23	15	4	1	40	30	259
2020	British Columbia	6	12	29	32	20	1	0	53	18	105
2020	Alberta	7	0	23	31	31	7	0	67	8	14
2019	National Capital Region	11	22	26	19	16	3	3	38	34	253
2019	Ontario (excluding National Capital Region)	16	22	28	18	12	2	2	31	40	269
2019	Quebec (excluding National Capital Region)	12	27	30	15	13	3	1	29	40	178
2019	British Columbia	16	16	32	27	8	0	1	35	32	95
2019	Alberta	9	25	29	18	0	10	9	23	42	11
2018	National Capital Region	12	23	29	17	14	4	1	33	37	227
2018	Ontario (excluding National Capital Region)	19	24	24	18	11	2	3	30	45	225
2018	Quebec (excluding National Capital Region)	15	31	26	17	9	3	0	27	47	156
2018	British Columbia	9	27	27	26	8	0	2	34	38	70
2018	Alberta	9	9	53	29	0	0	0	29	18	11
2017	National Capital Region	9	19	27	17	16	7	5	38	31	243
2017	Ontario (excluding National Capital Region)	14	22	28	20	9	2	5	32	38	224
2017	Quebec (excluding National Capital Region)	17	26	29	14	7	4	3	23	46	128
2017	British Columbia	16	21	30	21	9	3	1	31	38	69
2017	Alberta	9	27	26	18	20	0	0	38	36	11
2014	National Capital Region	14	19	26	21	11	4	4	35	37	193
2014	Ontario (excluding National Capital Region)	9	23	30	21	12	2	3	35	33	242
2014	Quebec (excluding National Capital Region)	12	23	29	16	12	5	3	30	38	144
2014	British Columbia	8	18	38	22	12	1	1	35	26	81
2014	Alberta	15	28	34	23	0	0	0	23	43	13
2014	Outside of Canada	5	11	17	26	24	9	8	59	20	28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	12	17	32	22	12	3	1	36	31	287
2020	Ontario (excluding National Capital Region)	8	10	31	28	15	2	6	46	20	310
2020	Quebec (excluding National Capital Region)	8	19	25	21	16	7	5	41	31	260
2020	British Columbia	4	14	33	28	17	1	2	47	19	104
2020	Alberta	7	24	20	26	16	7	0	45	33	14
2019	National Capital Region	12	19	23	21	15	4	5	40	34	255
2019	Ontario (excluding National Capital Region)	10	13	27	28	15	2	6	47	25	269
2019	Quebec (excluding National Capital Region)	11	19	32	19	15	4	1	35	31	177
2019	British Columbia	11	12	32	27	15	2	2	44	23	95
2019	Alberta	9	10	19	37	9	6	9	55	22	11
2018	National Capital Region	9	19	30	22	12	4	4	37	30	229
2018	Ontario (excluding National Capital Region)	10	17	22	25	17	2	7	47	29	223
2018	Quebec (excluding National Capital Region)	12	21	30	21	8	4	4	31	36	156
2018	British Columbia	16	23	19	28	6	1	7	37	42	70
2018	Alberta	9	24	10	38	9	10	0	52	37	11
2017	National Capital Region	13	13	28	18	16	6	6	39	29	243
2017	Ontario (excluding National Capital Region)	7	11	31	23	13	2	12	43	21	224
2017	Quebec (excluding National Capital Region)	7	18	27	20	9	6	12	35	31	128
2017	British Columbia	10	15	29	22	15	3	6	41	27	69
2017	Alberta	0	27	27	28	18	0	0	46	27	11
2014	National Capital Region	12	19	25	22	11	2	9	37	35	192
2014	Ontario (excluding National Capital Region)	6	13	28	28	15	3	8	48	20	242
2014	Quebec (excluding National Capital Region)	13	20	31	16	6	4	10	26	38	144
2014	British Columbia	9	18	31	24	15	1	3	40	28	81
2014	Alberta	16	33	16	21	6	0	7	30	53	13
2014	Outside of Canada	0	17	17	19	18	4	26	52	23	28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	13	19	28	23	16	1	0	39	32	286
2020	Ontario (excluding National Capital Region)	10	17	28	29	14	1	2	44	27	307
2020	Quebec (excluding National Capital Region)	5	15	35	26	19	0	0	45	21	258
2020	British Columbia	6	11	31	34	18	0	0	52	16	106
2020	Alberta	0	7	21	20	44	7	0	69	8	14
2019	National Capital Region	11	16	29	25	16	1	3	42	28	254
2019	Ontario (excluding National Capital Region)	11	13	32	24	18	1	2	43	24	268
2019	Quebec (excluding National Capital Region)	7	16	35	23	15	1	2	39	24	176
2019	British Columbia	4	12	32	34	16	1	1	51	16	93
2019	Alberta	0	0	9	48	28	6	9	89	0	11
2018	National Capital Region	9	15	30	28	14	2	2	44	24	226
2018	Ontario (excluding National Capital Region)	12	17	30	23	17	1	1	40	30	223
2018	Quebec (excluding National Capital Region)	9	14	38	23	10	4	2	35	25	157
2018	British Columbia	6	10	40	27	15	0	2	42	16	69
2018	Alberta	0	9	27	15	40	0	9	61	10	11
2017	National Capital Region	4	17	26	29	18	3	3	50	23	244
2017	Ontario (excluding National Capital Region)	11	14	30	30	11	1	3	43	26	221
2017	Quebec (excluding National Capital Region)	12	23	24	24	12	3	2	38	36	127
2017	British Columbia	7	14	30	32	14	3	0	47	22	69
2017	Alberta	9	0	45	19	18	0	10	41	9	11
2014	National Capital Region	4	17	33	32	12	0	3	45	21	193
2014	Ontario (excluding National Capital Region)	9	13	27	29	17	1	3	49	23	240
2014	Quebec (excluding National Capital Region)	11	14	32	27	12	0	4	41	25	143
2014	British Columbia	0	15	32	38	14	0	0	52	15	81
2014	Alberta	15	16	55	8	6	0	0	14	31	13
2014	Outside of Canada	0	6	27	14	44	0	9	64	7	27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	14	16	26	22	17	1	3	41	31	287
2020	Ontario (excluding National Capital Region)	13	18	28	22	17	1	2	40	32	313
2020	Quebec (excluding National Capital Region)	12	19	19	26	19	2	4	48	33	260
2020	British Columbia	11	13	35	23	17	0	0	41	24	105
2020	Alberta	0	8	28	13	36	7	8	58	10	14
2019	National Capital Region	15	16	27	20	16	1	4	38	33	254
2019	Ontario (excluding National Capital Region)	17	15	31	20	14	2	1	35	33	269
2019	Quebec (excluding National Capital Region)	12	27	24	16	15	2	4	33	41	178
2019	British Columbia	13	19	34	24	7	2	1	32	32	95
2019	Alberta	0	10	43	10	28	0	9	42	11	11
2018	National Capital Region	16	23	27	17	14	2	2	32	40	228
2018	Ontario (excluding National Capital Region)	21	19	26	15	16	1	2	32	41	225
2018	Quebec (excluding National Capital Region)	13	28	29	11	13	2	3	26	43	159
2018	British Columbia	13	25	35	18	5	2	2	24	40	70
2018	Alberta	18	9	43	10	20	0	0	30	27	11
2017	National Capital Region	13	22	25	18	13	3	5	34	39	242
2017	Ontario (excluding National Capital Region)	18	22	30	16	11	0	4	28	41	222
2017	Quebec (excluding National Capital Region)	24	23	23	15	10	1	3	26	49	128
2017	British Columbia	19	27	26	14	9	3	1	24	48	69
2017	Alberta	9	9	36	26	20	0	0	46	17	11
2014	National Capital Region	20	18	32	17	9	1	3	27	40	193
2014	Ontario (excluding National Capital Region)	15	20	30	20	11	1	4	33	36	241
2014	Quebec (excluding National Capital Region)	16	23	34	14	12	1	1	26	40	143
2014	British Columbia	6	25	27	27	11	0	4	39	32	81
2014	Alberta	22	21	31	26	0	0	0	26	43	13
2014	Outside of Canada	5	15	26	14	32	0	9	50	22	28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	8	14	30	24	17	4	3	44	24	287
2020	Ontario (excluding National Capital Region)	5	14	21	30	21	6	3	55	21	310
2020	Quebec (excluding National Capital Region)	13	20	19	19	15	11	2	40	38	258
2020	British Columbia	5	9	28	32	21	2	2	55	15	105
2020	Alberta	0	0	13	43	28	7	8	85	0	14
2019	National Capital Region	18	17	23	19	13	5	6	35	38	253
2019	Ontario (excluding National Capital Region)	19	20	24	18	11	5	3	31	43	270
2019	Quebec (excluding National Capital Region)	23	25	25	14	9	2	1	24	50	176
2019	British Columbia	14	19	33	25	9	0	0	34	33	95
2019	Alberta	0	9	25	38	9	0	19	58	11	11
2018	National Capital Region	12	24	29	18	11	5	2	31	38	226
2018	Ontario (excluding National Capital Region)	17	19	27	20	14	2	1	36	36	224
2018	Quebec (excluding National Capital Region)	20	26	23	13	9	5	3	24	51	158
2018	British Columbia	11	31	32	20	3	2	1	23	44	69
2018	Alberta	0	18	27	19	37	0	0	56	18	11
2017	National Capital Region	14	20	29	18	12	4	4	32	37	245
2017	Ontario (excluding National Capital Region)	14	19	28	18	13	4	4	34	36	223
2017	Quebec (excluding National Capital Region)	22	24	24	14	9	4	3	25	49	127
2017	British Columbia	10	24	27	23	9	3	3	34	37	69
2017	Alberta	0	17	28	35	20	0	0	55	17	11
2014	National Capital Region	11	17	26	23	15	4	5	41	30	193
2014	Ontario (excluding National Capital Region)	12	17	29	23	13	2	5	38	31	242
2014	Quebec (excluding National Capital Region)	21	32	20	12	6	4	4	20	58	143
2014	British Columbia	13	15	31	28	10	1	1	39	29	81
2014	Alberta	6	9	39	32	0	0	13	37	18	13
2014	Outside of Canada	8	6	20	17	29	0	20	57	18	28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	8	21	29	20	18	3	1	40	30	284
2020	Ontario (excluding National Capital Region)	9	15	34	20	16	3	3	38	26	309
2020	Quebec (excluding National Capital Region)	6	20	29	20	18	4	3	41	29	260
2020	British Columbia	9	18	33	23	14	1	2	38	28	106
2020	Alberta	0	0	45	22	25	8	0	51	0	13
2019	National Capital Region	12	16	28	24	15	3	4	41	29	253
2019	Ontario (excluding National Capital Region)	12	18	31	20	13	3	3	35	32	271
2019	Quebec (excluding National Capital Region)	11	20	34	20	12	3	1	33	32	176
2019	British Columbia	8	17	37	29	8	0	0	37	26	94
2019	Alberta	9	0	19	44	19	0	9	69	10	11
2018	National Capital Region	12	16	32	20	12	6	2	35	30	227
2018	Ontario (excluding National Capital Region)	18	15	29	18	13	3	3	33	35	226
2018	Quebec (excluding National Capital Region)	10	21	34	18	7	7	3	28	34	156
2018	British Columbia	13	20	34	28	5	0	1	33	33	71
2018	Alberta	9	9	43	10	20	0	9	33	20	11
2017	National Capital Region	9	20	26	20	15	6	5	39	32	245
2017	Ontario (excluding National Capital Region)	12	15	37	17	12	1	6	31	29	224
2017	Quebec (excluding National Capital Region)	8	28	33	14	10	4	3	26	39	128
2017	British Columbia	12	16	39	22	6	3	1	30	30	69
2017	Alberta	9	10	36	26	20	0	0	46	19	11
2014	National Capital Region	9	17	31	23	12	3	5	38	28	193
2014	Ontario (excluding National Capital Region)	8	17	33	22	10	2	7	36	28	241
2014	Quebec (excluding National Capital Region)	7	21	37	19	9	1	5	29	31	143
2014	British Columbia	9	14	38	24	10	0	5	36	24	81
2014	Alberta	15	31	32	8	6	0	7	15	50	13
2014	Outside of Canada	3	5	23	14	41	0	14	64	9	28

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	3	13	31	35	16	1	1	52	16	287
2020	Ontario (excluding National Capital Region)	9	18	37	24	12	0	1	36	27	312
2020	Quebec (excluding National Capital Region)	2	14	31	32	18	2	0	51	17	260
2020	British Columbia	7	20	41	20	10	0	1	31	27	106
2020	Alberta	0	0	32	28	32	8	0	65	0	13
2019	National Capital Region	9	13	37	26	12	1	3	39	23	253
2019	Ontario (excluding National Capital Region)	9	25	31	23	8	1	2	32	36	272
2019	Quebec (excluding National Capital Region)	6	21	38	23	13	0	0	36	27	178
2019	British Columbia	9	18	43	24	6	0	0	30	27	95
2019	Alberta	9	9	45	19	9	0	9	31	20	11

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	33	30	15	7	3	7	5	72	11	286
2020	Ontario (excluding National Capital Region)	23	27	18	9	9	9	5	58	21	311
2020	Quebec (excluding National Capital Region)	27	31	17	7	3	8	6	67	13	261
2020	British Columbia	26	32	24	6	6	5	1	62	13	105
2020	Alberta	7	29	15	20	7	21	0	46	35	14
2019	National Capital Region	36	26	16	5	4	7	5	71	11	254
2019	Ontario (excluding National Capital Region)	23	29	17	12	9	8	3	58	23	271
2019	Quebec (excluding National Capital Region)	34	30	15	5	5	5	5	72	12	178
2019	British Columbia	29	26	17	6	10	7	4	62	18	93
2019	Alberta	9	34	0	29	9	0	19	54	46	11
2018	National Capital Region	33	30	14	8	3	7	5	71	13	226
2018	Ontario (excluding National Capital Region)	19	30	21	10	10	7	4	54	22	223
2018	Quebec (excluding National Capital Region)	23	35	23	8	0	6	4	65	10	158
2018	British Columbia	20	33	22	15	4	4	2	56	20	72
2018	Alberta	10	36	28	18	9	0	0	46	26	11
2017	National Capital Region	29	38	8	9	2	7	6	77	13	244
2017	Ontario (excluding National Capital Region)	31	27	17	10	7	7	2	64	18	226
2017	Quebec (excluding National Capital Region)	21	37	15	10	2	10	6	69	13	128
2017	British Columbia	35	31	12	11	6	3	3	69	18	70
2017	Alberta	0	28	37	27	0	8	0	30	29	11
2014	National Capital Region	30	39	14	9	4	1	4	73	13	193
2014	Ontario (excluding National Capital Region)	32	33	14	9	6	3	3	70	16	242
2014	Quebec (excluding National Capital Region)	28	33	23	7	1	5	3	66	9	144
2014	British Columbia	37	34	12	11	3	1	3	74	14	81
2014	Alberta	17	34	14	29	6	0	0	51	35	13
2014	Outside of Canada	52	14	20	8	6	0	0	66	14	28

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	59	27	6	4	3	1	0	87	7	285
2020	Ontario (excluding National Capital Region)	44	27	9	9	7	4	0	74	17	311
2020	Quebec (excluding National Capital Region)	57	28	6	5	3	1	0	86	8	259
2020	British Columbia	44	37	5	7	7	0	0	81	14	106
2020	Alberta	0	47	16	23	7	7	0	51	33	14
2019	National Capital Region	57	25	7	7	3	1	0	82	10	255
2019	Ontario (excluding National Capital Region)	38	25	9	15	10	2	1	65	26	273
2019	Quebec (excluding National Capital Region)	48	37	9	3	3	0	0	85	6	177
2019	British Columbia	48	33	6	7	6	0	0	81	13	91
2019	Alberta	53	28	10	9	0	0	0	81	9	11
2018	National Capital Region	54	27	6	7	3	2	1	83	11	226
2018	Ontario (excluding National Capital Region)	40	26	11	11	10	1	0	67	21	224
2018	Quebec (excluding National Capital Region)	51	32	9	6	1	1	0	83	7	158
2018	British Columbia	39	35	10	9	6	0	0	75	15	71
2018	Alberta	46	18	19	9	0	0	9	70	10	11
2017	National Capital Region	53	30	6	6	5	1	0	84	11	245
2017	Ontario (excluding National Capital Region)	45	22	12	11	8	2	0	69	19	227
2017	Quebec (excluding National Capital Region)	38	46	6	5	1	2	1	87	7	128
2017	British Columbia	48	31	4	9	6	1	0	80	15	70
2017	Alberta	18	45	19	19	0	0	0	63	19	11
2014	National Capital Region	53	27	8	8	3	0	0	80	11	193
2014	Ontario (excluding National Capital Region)	49	26	10	9	5	1	0	75	15	242
2014	Quebec (excluding National Capital Region)	51	37	10	2	0	0	0	88	2	144
2014	British Columbia	58	25	9	6	1	1	0	84	7	81
2014	Alberta	33	32	13	15	6	0	0	65	21	13
2014	Outside of Canada	64	19	8	3	6	0	0	83	9	28

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	67	23	5	3	1	0	0	90	4	286
2020	Ontario (excluding National Capital Region)	56	29	7	4	3	0	0	85	8	313
2020	Quebec (excluding National Capital Region)	66	25	5	2	2	0	0	91	3	257
2020	British Columbia	58	32	4	5	1	0	0	91	6	106
2020	Alberta	18	54	13	0	7	7	0	78	8	14
2019	National Capital Region	60	27	4	6	2	1	0	88	8	252
2019	Ontario (excluding National Capital Region)	45	32	9	8	5	1	0	78	13	272
2019	Quebec (excluding National Capital Region)	64	26	7	2	1	0	0	90	3	178
2019	British Columbia	53	33	4	9	1	0	0	86	10	92
2019	Alberta	47	29	9	15	0	0	0	76	15	11
2018	National Capital Region	60	30	5	2	2	0	0	90	4	226
2018	Ontario (excluding National Capital Region)	48	38	8	3	2	0	0	86	6	223
2018	Quebec (excluding National Capital Region)	58	34	6	1	0	0	0	93	1	157
2018	British Columbia	45	39	8	6	0	2	0	85	6	72
2018	Alberta	48	33	19	0	0	0	0	81	0	11
2017	National Capital Region	57	31	7	2	2	0	0	88	4	242
2017	Ontario (excluding National Capital Region)	51	34	5	6	4	0	0	85	10	227
2017	Quebec (excluding National Capital Region)	40	48	9	1	1	1	1	89	1	128
2017	British Columbia	46	37	8	8	1	0	0	83	9	70
2017	Alberta	49	29	11	11	0	0	0	78	11	10
2014	National Capital Region	55	34	5	6	0	0	0	89	6	192
2014	Ontario (excluding National Capital Region)	45	36	7	9	3	0	0	81	12	242
2014	Quebec (excluding National Capital Region)	37	54	7	2	0	0	0	91	2	144
2014	British Columbia	49	35	9	7	0	0	0	84	7	81
2014	Alberta	23	62	0	9	6	0	0	85	15	13
2014	Outside of Canada	57	18	14	5	6	0	0	75	11	28

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	54	33	8	3	1	1	0	87	4	287
2020	Ontario (excluding National Capital Region)	45	31	12	6	3	3	1	79	9	306
2020	Quebec (excluding National Capital Region)	47	35	11	3	1	1	1	84	5	261
2020	British Columbia	44	38	9	2	5	2	0	84	7	106
2020	Alberta	21	28	29	15	0	7	0	53	16	14
2019	National Capital Region	55	30	9	4	1	1	0	86	5	254
2019	Ontario (excluding National Capital Region)	39	30	17	6	6	1	0	70	13	273
2019	Quebec (excluding National Capital Region)	44	38	12	4	1	1	0	83	5	177
2019	British Columbia	42	37	11	8	1	1	0	80	9	93
2019	Alberta	37	44	19	0	0	0	0	81	0	11
2018	National Capital Region	52	33	6	4	3	2	0	87	7	224
2018	Ontario (excluding National Capital Region)	37	41	11	7	3	1	1	79	10	224
2018	Quebec (excluding National Capital Region)	38	43	14	2	0	1	1	83	3	159
2018	British Columbia	43	41	7	8	0	0	1	85	8	72
2018	Alberta	36	37	9	10	0	9	0	79	11	11

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	55	21	8	3	4	6	2	83	8	287
2020	Ontario (excluding National Capital Region)	39	23	12	6	6	8	7	72	14	311
2020	Quebec (excluding National Capital Region)	51	23	10	6	2	5	4	80	9	261
2020	British Columbia	45	18	11	6	6	11	3	73	14	106
2020	Alberta	27	50	16	0	0	7	0	83	0	14

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	56	22	12	5	1	1	3	81	6	287
2020	Ontario (excluding National Capital Region)	37	27	15	4	6	1	10	71	12	313
2020	Quebec (excluding National Capital Region)	37	26	16	4	6	2	10	72	11	260
2020	British Columbia	45	21	17	5	5	2	4	71	11	106
2020	Alberta	19	44	15	15	7	0	0	63	22	14
2019	National Capital Region	51	26	12	4	1	2	4	82	5	255
2019	Ontario (excluding National Capital Region)	33	22	23	5	8	2	7	60	14	273
2019	Quebec (excluding National Capital Region)	31	31	18	7	3	1	10	69	11	176
2019	British Columbia	41	26	17	6	0	0	9	75	7	95
2019	Alberta	45	9	28	0	0	0	18	66	0	11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	51	27	10	8	4	1	0	78	12	286
2020	Ontario (excluding National Capital Region)	43	28	14	9	5	1	0	72	14	312
2020	Quebec (excluding National Capital Region)	38	33	12	8	7	0	1	72	15	258
2020	British Columbia	46	31	11	8	4	0	0	77	12	106
2020	Alberta	23	47	7	8	15	0	0	70	23	14
2019	National Capital Region	47	33	11	6	3	0	0	80	9	255
2019	Ontario (excluding National Capital Region)	34	32	13	9	10	1	1	67	20	273
2019	Quebec (excluding National Capital Region)	35	29	15	11	8	1	1	66	19	174
2019	British Columbia	44	33	10	7	6	0	0	77	13	94
2019	Alberta	69	20	0	11	0	0	0	89	11	10
2018	National Capital Region	46	34	11	4	4	1	0	81	8	228
2018	Ontario (excluding National Capital Region)	37	36	12	6	9	0	1	73	15	218
2018	Quebec (excluding National Capital Region)	31	39	16	10	4	1	1	70	14	159
2018	British Columbia	27	51	9	5	9	0	0	77	14	72
2018	Alberta	38	53	0	9	0	0	0	91	9	11
2017	National Capital Region	45	35	8	6	4	1	1	82	10	244
2017	Ontario (excluding National Capital Region)	41	36	7	8	6	0	1	78	15	227
2017	Quebec (excluding National Capital Region)	25	43	17	12	1	0	2	70	13	128
2017	British Columbia	34	37	20	3	5	0	1	72	8	70
2017	Alberta	29	45	0	9	10	8	0	80	20	11
2014	National Capital Region	43	34	10	8	3	0	2	79	11	193
2014	Ontario (excluding National Capital Region)	32	32	14	11	9	1	0	65	20	242
2014	Quebec (excluding National Capital Region)	31	38	14	9	6	0	2	71	15	144
2014	British Columbia	30	43	14	8	4	1	0	74	12	81
2014	Alberta	40	40	13	6	0	0	0	80	6	13
2014	Outside of Canada	55	34	8	0	0	0	3	92	0	28

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	55	23	11	5	4	1	2	80	9	288
2020	Ontario (excluding National Capital Region)	45	25	18	5	4	3	1	73	9	312
2020	Quebec (excluding National Capital Region)	43	29	11	4	7	3	2	77	12	259
2020	British Columbia	47	28	9	4	3	5	3	82	8	106
2020	Alberta	14	35	24	0	15	5	7	56	17	14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	58	27	7	5	3	0	0	85	8	288
2020	Ontario (excluding National Capital Region)	48	29	12	8	2	1	0	78	10	313
2020	Quebec (excluding National Capital Region)	47	33	9	6	4	0	0	81	10	260
2020	British Columbia	52	34	5	5	3	0	0	87	8	106
2020	Alberta	23	55	7	0	7	7	0	84	8	14
2019	National Capital Region	54	27	10	4	3	1	0	83	7	252
2019	Ontario (excluding National Capital Region)	45	30	10	8	6	1	0	76	14	269
2019	Quebec (excluding National Capital Region)	36	40	12	7	4	1	1	77	11	176
2019	British Columbia	46	36	8	6	2	1	0	84	8	93
2019	Alberta	72	9	0	10	0	0	9	89	11	11
2018	National Capital Region	53	31	5	7	3	0	1	85	10	226
2018	Ontario (excluding National Capital Region)	43	34	11	7	4	0	1	78	12	218
2018	Quebec (excluding National Capital Region)	39	42	8	8	2	1	0	81	11	158
2018	British Columbia	47	38	4	5	5	0	0	85	10	72
2018	Alberta	49	42	9	0	0	0	0	91	0	11
2017	National Capital Region	50	32	9	5	3	0	0	82	9	244
2017	Ontario (excluding National Capital Region)	47	31	6	9	4	1	0	80	14	227
2017	Quebec (excluding National Capital Region)	31	49	11	6	0	1	2	83	6	127
2017	British Columbia	49	32	9	6	4	0	0	81	10	70
2017	Alberta	30	34	19	0	17	0	0	64	17	11
2014	National Capital Region	47	31	11	8	3	0	0	79	11	192
2014	Ontario (excluding National Capital Region)	41	30	14	10	5	0	0	71	15	242
2014	Quebec (excluding National Capital Region)	38	37	12	8	5	0	1	75	13	144
2014	British Columbia	51	33	8	7	0	1	0	85	7	81
2014	Alberta	42	44	7	7	0	0	0	86	7	13
2014	Outside of Canada	60	24	8	5	0	0	3	86	5	28

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	37	63	288
2020	Ontario (excluding National Capital Region)	32	68	313
2020	Quebec (excluding National Capital Region)	41	59	260
2020	British Columbia	39	61	105
2020	Alberta	45	55	14

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	57	20	6	3	0	5	9	89	4	288
2020	Ontario (excluding National Capital Region)	39	19	11	4	4	7	16	75	10	311
2020	Quebec (excluding National Capital Region)	43	22	11	3	6	8	7	76	11	259
2020	British Columbia	49	19	10	3	1	9	9	82	5	106
2020	Alberta	32	43	20	0	0	5	0	79	0	14

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	59	26	9	4	1	1	0	86	5	288
2020	Ontario (excluding National Capital Region)	51	28	11	5	5	0	0	80	10	311
2020	Quebec (excluding National Capital Region)	49	29	7	8	6	1	0	79	14	261
2020	British Columbia	51	26	12	7	3	0	0	77	10	106
2020	Alberta	23	41	5	16	15	0	0	64	30	14
2019	National Capital Region	58	28	6	4	2	0	1	87	7	255
2019	Ontario (excluding National Capital Region)	50	28	8	5	9	0	0	78	14	272
2019	Quebec (excluding National Capital Region)	44	32	12	5	5	1	1	78	10	176
2019	British Columbia	49	32	10	7	2	0	0	81	9	95
2019	Alberta	66	15	19	0	0	0	0	81	0	11
2018	National Capital Region	59	25	7	5	4	0	0	84	9	227
2018	Ontario (excluding National Capital Region)	50	24	9	9	7	1	0	75	16	217
2018	Quebec (excluding National Capital Region)	44	35	11	5	4	1	0	79	9	158
2018	British Columbia	43	36	5	9	6	0	0	79	15	71
2018	Alberta	57	17	18	9	0	0	0	73	9	11
2017	National Capital Region	60	23	7	5	4	0	0	84	9	244
2017	Ontario (excluding National Capital Region)	56	23	9	5	7	0	0	80	11	226
2017	Quebec (excluding National Capital Region)	40	40	9	9	1	1	1	81	10	128
2017	British Columbia	59	16	14	8	3	0	0	75	11	70
2017	Alberta	29	26	17	20	0	8	0	60	22	11
2014	National Capital Region	50	29	11	6	4	1	0	80	9	193
2014	Ontario (excluding National Capital Region)	49	28	10	5	6	1	0	79	11	242
2014	Quebec (excluding National Capital Region)	45	36	7	8	4	0	0	81	12	144
2014	British Columbia	51	31	11	5	1	1	0	83	6	81
2014	Alberta	42	38	6	6	7	0	0	80	13	13
2014	Outside of Canada	70	14	8	3	6	0	0	83	9	28

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	37	32	12	9	2	8	0	75	12	286
2020	Ontario (excluding National Capital Region)	34	29	17	7	6	7	0	68	14	313
2020	Quebec (excluding National Capital Region)	33	30	16	4	6	10	1	71	11	260
2020	British Columbia	44	25	8	11	1	11	0	77	14	105
2020	Alberta	14	49	15	0	15	7	0	68	16	14
2019	National Capital Region	28	33	17	8	4	9	1	68	14	254
2019	Ontario (excluding National Capital Region)	26	27	18	8	12	8	1	58	22	272
2019	Quebec (excluding National Capital Region)	26	36	18	8	4	8	0	67	13	177
2019	British Columbia	35	30	21	2	3	8	0	71	6	95
2019	Alberta	44	28	9	9	10	0	0	72	19	11
2018	National Capital Region	32	31	17	8	5	7	0	67	14	228
2018	Ontario (excluding National Capital Region)	29	26	19	7	10	9	1	61	19	224
2018	Quebec (excluding National Capital Region)	26	33	20	8	3	8	1	66	12	160
2018	British Columbia	27	34	14	15	4	7	0	65	20	71
2018	Alberta	18	10	32	10	20	11	0	31	33	10
2017	National Capital Region	31	39	10	8	5	7	0	76	14	245
2017	Ontario (excluding National Capital Region)	37	26	18	6	8	6	0	66	15	226
2017	Quebec (excluding National Capital Region)	17	41	14	14	4	10	1	64	20	128
2017	British Columbia	20	38	23	7	3	7	0	63	11	70
2017	Alberta	26	38	19	9	9	0	0	64	17	11
2014	National Capital Region	20	37	15	12	4	12	0	66	18	193
2014	Ontario (excluding National Capital Region)	27	31	20	6	5	10	0	66	13	242
2014	Quebec (excluding National Capital Region)	22	36	16	15	3	8	0	62	20	144
2014	British Columbia	26	32	17	12	4	9	0	63	18	81
2014	Alberta	33	45	0	0	15	7	0	84	16	13
2014	Outside of Canada	59	14	22	3	0	3	0	74	3	28

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	33	35	15	12	3	1	0	69	15	286
2020	Ontario (excluding National Capital Region)	30	30	15	16	8	2	0	61	24	310
2020	Quebec (excluding National Capital Region)	29	32	20	12	5	3	0	63	17	260
2020	British Columbia	37	33	8	9	5	7	0	76	16	104
2020	Alberta	8	49	28	0	15	0	0	57	15	14
2019	National Capital Region	28	32	19	13	3	4	1	63	17	254
2019	Ontario (excluding National Capital Region)	25	28	16	15	13	3	0	55	29	272
2019	Quebec (excluding National Capital Region)	25	34	20	12	4	5	0	62	17	176
2019	British Columbia	26	41	18	9	3	3	0	70	12	94
2019	Alberta	44	19	0	28	10	0	0	62	38	11
2018	National Capital Region	32	32	19	11	4	2	0	65	16	228
2018	Ontario (excluding National Capital Region)	23	27	19	13	16	3	0	51	30	224
2018	Quebec (excluding National Capital Region)	25	34	22	11	5	2	1	61	17	160
2018	British Columbia	28	32	17	15	7	1	0	60	22	71
2018	Alberta	17	29	0	37	18	0	0	46	54	11
2017	National Capital Region	29	36	13	11	6	4	0	69	18	245
2017	Ontario (excluding National Capital Region)	28	29	12	18	12	2	0	58	30	225
2017	Quebec (excluding National Capital Region)	11	36	19	26	5	2	1	48	32	128
2017	British Columbia	16	38	20	19	3	4	0	56	22	70
2017	Alberta	18	46	10	9	17	0	0	64	26	11
2014	National Capital Region	19	33	15	18	6	7	1	57	26	193
2014	Ontario (excluding National Capital Region)	21	31	21	13	10	3	0	54	24	241
2014	Quebec (excluding National Capital Region)	15	35	20	17	9	3	0	52	28	144
2014	British Columbia	18	30	18	21	9	4	0	50	31	81
2014	Alberta	24	34	6	13	22	0	0	58	36	13
2014	Outside of Canada	64	5	22	5	0	3	0	71	5	28

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	24	35	17	14	6	4	0	62	20	287
2020	Ontario (excluding National Capital Region)	23	27	19	16	11	4	0	52	28	313
2020	Quebec (excluding National Capital Region)	20	33	20	16	5	6	0	56	22	260
2020	British Columbia	29	38	11	10	6	5	0	71	17	106
2020	Alberta	8	28	41	7	7	7	0	39	16	14
2019	National Capital Region	24	25	22	14	5	9	1	55	21	251
2019	Ontario (excluding National Capital Region)	16	26	20	18	14	6	0	44	34	270
2019	Quebec (excluding National Capital Region)	18	34	23	14	3	9	0	57	18	176
2019	British Columbia	25	40	15	15	3	2	0	66	19	95
2019	Alberta	38	21	0	41	0	0	0	59	41	10
2018	National Capital Region	24	31	20	13	5	7	0	59	19	228
2018	Ontario (excluding National Capital Region)	15	27	20	16	16	5	0	44	35	223
2018	Quebec (excluding National Capital Region)	15	32	27	13	6	7	0	51	20	158
2018	British Columbia	14	38	24	12	8	4	0	54	21	70
2018	Alberta	17	9	0	47	18	10	0	28	72	11
2017	National Capital Region	19	36	17	12	6	11	0	61	20	244
2017	Ontario (excluding National Capital Region)	19	28	15	19	14	5	0	49	35	226
2017	Quebec (excluding National Capital Region)	9	29	22	25	10	4	1	39	37	128
2017	British Columbia	12	39	16	27	5	1	0	52	32	70
2017	Alberta	18	38	9	19	17	0	0	56	36	11
2014	National Capital Region	12	31	18	20	9	9	0	48	32	191
2014	Ontario (excluding National Capital Region)	15	22	24	20	12	6	0	40	35	242
2014	Quebec (excluding National Capital Region)	8	28	30	15	11	7	0	39	29	144
2014	British Columbia	11	30	18	24	8	8	0	45	36	81
2014	Alberta	24	25	0	13	29	9	0	54	46	13
2014	Outside of Canada	58	14	20	3	0	5	0	76	3	28

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	25	34	18	15	5	3	0	61	21	286
2020	Ontario (excluding National Capital Region)	20	32	13	22	12	2	0	52	35	312
2020	Quebec (excluding National Capital Region)	23	32	22	13	7	3	0	56	21	261
2020	British Columbia	29	36	14	12	4	4	0	68	17	106
2020	Alberta	9	17	26	24	16	8	0	29	43	13
2019	National Capital Region	23	26	23	16	8	4	1	52	24	254
2019	Ontario (excluding National Capital Region)	15	29	15	19	19	3	0	45	39	271
2019	Quebec (excluding National Capital Region)	15	30	22	24	7	2	0	46	32	175
2019	British Columbia	22	36	19	18	6	0	0	57	24	95
2019	Alberta	31	38	0	31	0	0	0	69	31	10
2018	National Capital Region	22	36	11	19	8	4	0	60	28	226
2018	Ontario (excluding National Capital Region)	13	29	16	17	21	4	0	44	39	223
2018	Quebec (excluding National Capital Region)	14	30	22	21	9	4	0	46	31	160
2018	British Columbia	15	44	16	16	7	3	0	60	23	71
2018	Alberta	17	28	0	56	0	0	0	44	56	11
2017	National Capital Region	18	38	16	12	7	8	0	61	21	244
2017	Ontario (excluding National Capital Region)	18	30	13	21	15	3	0	50	37	226
2017	Quebec (excluding National Capital Region)	8	41	19	21	7	3	1	51	29	128
2017	British Columbia	10	40	17	26	2	4	0	52	30	70
2017	Alberta	18	36	9	19	19	0	0	54	37	11
2014	National Capital Region	17	28	21	16	10	7	0	49	28	193
2014	Ontario (excluding National Capital Region)	13	30	17	18	16	4	1	45	37	240
2014	Quebec (excluding National Capital Region)	11	36	24	14	11	3	0	49	25	144
2014	British Columbia	10	35	16	24	11	4	0	48	36	81
2014	Alberta	17	13	23	34	6	6	0	32	43	13
2014	Outside of Canada	57	18	14	11	0	0	0	75	11	28

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	53	26	12	4	2	3	0	81	6	288
2020	Ontario (excluding National Capital Region)	36	17	10	5	5	23	4	73	14	312
2020	Quebec (excluding National Capital Region)	66	20	10	2	0	2	0	88	2	261
2020	British Columbia	39	17	16	4	6	17	2	68	13	106
2020	Alberta	49	0	30	0	7	0	13	57	9	14
2019	National Capital Region	51	25	13	5	2	3	1	79	7	254
2019	Ontario (excluding National Capital Region)	35	15	10	7	7	23	3	68	19	272
2019	Quebec (excluding National Capital Region)	63	21	10	2	2	2	0	86	4	177
2019	British Columbia	31	19	18	8	5	15	4	62	15	95
2019	Alberta	35	28	0	0	0	19	18	100	0	11

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	34	46	15	4	1	1	0	80	5	287
2020	Ontario (excluding National Capital Region)	27	42	16	10	3	2	0	70	14	312
2020	Quebec (excluding National Capital Region)	30	44	15	5	4	2	0	76	9	259
2020	British Columbia	37	39	12	7	2	3	0	79	9	104
2020	Alberta	31	51	18	0	0	0	0	82	0	14
2019	National Capital Region	32	43	14	6	3	1	1	76	9	255
2019	Ontario (excluding National Capital Region)	20	40	20	13	6	1	0	61	19	273
2019	Quebec (excluding National Capital Region)	21	49	16	10	2	1	0	71	12	176
2019	British Columbia	31	48	15	5	0	1	0	80	6	95
2019	Alberta	46	26	18	10	0	0	0	72	10	11
2018	National Capital Region	37	37	15	6	3	2	0	75	9	227
2018	Ontario (excluding National Capital Region)	19	46	15	10	8	1	0	66	19	225
2018	Quebec (excluding National Capital Region)	21	47	12	15	3	1	0	69	19	157
2018	British Columbia	18	59	13	10	0	0	0	77	10	72
2018	Alberta	17	47	37	0	0	0	0	63	0	11
2017	National Capital Region	37	38	12	7	3	3	0	77	11	244
2017	Ontario (excluding National Capital Region)	28	41	15	6	8	1	0	71	14	226
2017	Quebec (excluding National Capital Region)	17	50	18	10	2	0	2	68	13	127
2017	British Columbia	17	63	6	12	1	1	0	81	13	69
2017	Alberta	34	10	29	19	9	0	0	44	27	11
2014	National Capital Region	33	41	13	7	4	2	1	75	11	192
2014	Ontario (excluding National Capital Region)	25	38	17	13	6	1	0	64	19	242
2014	Quebec (excluding National Capital Region)	19	48	17	8	5	2	1	70	13	144
2014	British Columbia	17	45	22	6	4	6	0	66	10	81
2014	Alberta	9	62	16	13	0	0	0	70	13	13
2014	Outside of Canada	60	24	14	3	0	0	0	83	3	28

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	22	37	20	15	4	2	0	60	20	288
2020	Ontario (excluding National Capital Region)	18	33	16	23	8	1	0	52	32	311
2020	Quebec (excluding National Capital Region)	22	38	15	16	7	3	0	62	23	260
2020	British Columbia	23	38	15	16	4	4	0	64	21	103
2020	Alberta	16	28	23	26	0	7	0	47	28	14
2019	National Capital Region	18	32	17	20	8	3	1	53	30	253
2019	Ontario (excluding National Capital Region)	11	28	17	23	18	2	0	41	42	271
2019	Quebec (excluding National Capital Region)	14	34	21	24	7	0	0	48	31	177
2019	British Columbia	16	39	21	19	5	0	0	55	24	95
2019	Alberta	28	18	10	26	18	0	0	46	44	11

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	37	37	10	8	4	2	1	77	12	287
2020	Ontario (excluding National Capital Region)	30	37	13	9	7	4	1	70	16	311
2020	Quebec (excluding National Capital Region)	32	33	18	7	3	3	2	70	11	260
2020	British Columbia	35	36	10	6	7	5	0	75	14	105
2020	Alberta	38	34	7	5	7	7	0	78	14	14
2019	National Capital Region	46	34	11	2	3	2	2	84	4	255
2019	Ontario (excluding National Capital Region)	32	37	15	7	7	1	0	70	15	268
2019	Quebec (excluding National Capital Region)	36	41	14	4	3	0	2	78	7	176
2019	British Columbia	44	35	12	7	1	1	0	80	8	95
2019	Alberta	53	29	18	0	0	0	0	82	0	11
2018	National Capital Region	56	30	5	5	2	2	0	87	8	227
2018	Ontario (excluding National Capital Region)	31	43	9	7	7	2	0	76	14	226
2018	Quebec (excluding National Capital Region)	34	43	12	7	3	1	0	78	10	158
2018	British Columbia	37	32	17	12	2	1	0	69	14	71
2018	Alberta	37	27	28	9	0	0	0	63	9	11
2017	National Capital Region	53	30	7	6	2	2	0	85	8	245
2017	Ontario (excluding National Capital Region)	44	31	11	7	5	2	0	77	12	226
2017	Quebec (excluding National Capital Region)	19	56	15	6	3	1	1	76	8	128
2017	British Columbia	49	28	16	3	2	2	0	79	5	69
2017	Alberta	53	29	9	0	0	10	0	91	0	11
2014	National Capital Region	39	35	10	8	4	3	1	77	13	193
2014	Ontario (excluding National Capital Region)	40	34	12	7	3	3	1	77	10	242
2014	Quebec (excluding National Capital Region)	26	45	14	6	3	5	1	75	9	144
2014	British Columbia	43	41	5	3	5	3	1	87	8	81
2014	Alberta	22	71	0	6	0	0	0	94	6	13
2014	Outside of Canada	70	11	3	8	6	3	0	83	14	28

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	33	42	15	6	2	1	0	77	8	286
2020	Ontario (excluding National Capital Region)	30	36	19	7	5	3	0	67	13	310
2020	Quebec (excluding National Capital Region)	38	36	14	4	4	4	0	77	9	260
2020	British Columbia	35	41	16	2	5	2	0	77	7	104
2020	Alberta	43	29	20	7	0	0	0	72	7	14
2019	National Capital Region	38	35	14	8	1	3	1	76	9	254
2019	Ontario (excluding National Capital Region)	28	33	20	9	10	0	0	62	19	271
2019	Quebec (excluding National Capital Region)	32	43	17	7	2	0	0	75	9	176
2019	British Columbia	37	35	19	6	1	1	0	73	8	95
2019	Alberta	60	21	10	10	0	0	0	81	10	10
2018	National Capital Region	46	33	12	3	3	4	0	82	6	228
2018	Ontario (excluding National Capital Region)	28	39	16	9	6	1	0	68	15	223
2018	Quebec (excluding National Capital Region)	30	35	25	7	2	1	0	66	9	159
2018	British Columbia	32	32	26	6	4	0	0	64	10	72
2018	Alberta	37	27	19	9	9	0	0	63	18	11

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	25	25	17	14	7	9	3	57	24	287
2020	Ontario (excluding National Capital Region)	17	22	17	11	15	16	1	48	32	310
2020	Quebec (excluding National Capital Region)	19	25	19	11	10	11	5	53	25	261
2020	British Columbia	18	28	14	11	14	12	5	54	29	106
2020	Alberta	34	7	16	7	7	28	0	58	21	14
2019	National Capital Region	26	26	15	13	6	8	6	60	22	254
2019	Ontario (excluding National Capital Region)	17	17	22	19	16	6	2	38	38	273
2019	Quebec (excluding National Capital Region)	15	35	19	13	10	5	4	55	24	176
2019	British Columbia	19	30	13	17	10	10	1	55	30	94
2019	Alberta	47	16	27	10	0	0	0	63	10	11
2018	National Capital Region	28	27	12	12	7	9	5	64	22	227
2018	Ontario (excluding National Capital Region)	15	27	15	15	16	10	3	48	35	225
2018	Quebec (excluding National Capital Region)	17	28	18	18	9	9	2	50	30	158
2018	British Columbia	20	30	20	17	9	4	0	53	27	71
2018	Alberta	30	24	19	18	9	0	0	54	27	11
2017	National Capital Region	26	27	14	9	7	11	7	64	19	245
2017	Ontario (excluding National Capital Region)	23	28	14	13	14	8	0	56	29	226
2017	Quebec (excluding National Capital Region)	13	28	21	16	9	10	3	48	28	128
2017	British Columbia	23	24	19	17	6	11	1	53	25	69
2017	Alberta	19	64	0	0	0	10	8	100	0	11
2014	National Capital Region	15	23	16	12	13	12	8	48	32	193
2014	Ontario (excluding National Capital Region)	16	23	14	18	16	9	5	45	39	241
2014	Quebec (excluding National Capital Region)	10	27	19	11	13	16	4	45	30	144
2014	British Columbia	19	27	13	17	9	11	4	55	30	81
2014	Alberta	0	49	7	6	29	0	9	54	38	13
2014	Outside of Canada	49	20	11	8	6	6	0	73	15	28

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	26	32	18	13	7	3	1	60	21	287
2020	Ontario (excluding National Capital Region)	19	29	20	12	16	4	2	50	29	311
2020	Quebec (excluding National Capital Region)	23	33	22	10	9	4	0	58	19	259
2020	British Columbia	28	22	24	16	2	7	0	54	20	103
2020	Alberta	23	34	7	20	0	16	0	67	24	14
2019	National Capital Region	23	36	19	11	5	5	2	63	17	255
2019	Ontario (excluding National Capital Region)	16	24	22	15	17	4	1	42	34	271
2019	Quebec (excluding National Capital Region)	20	32	21	15	9	3	0	54	25	177
2019	British Columbia	24	31	17	13	8	4	2	59	23	94
2019	Alberta	37	10	34	10	9	0	0	47	19	11
2018	National Capital Region	31	29	15	11	8	4	1	63	21	229
2018	Ontario (excluding National Capital Region)	17	28	17	16	18	2	1	47	35	226
2018	Quebec (excluding National Capital Region)	17	36	17	14	8	6	1	57	24	157
2018	British Columbia	16	34	25	19	6	0	1	50	25	72
2018	Alberta	20	34	9	9	28	0	0	54	36	11
2017	National Capital Region	31	34	15	7	4	8	1	71	13	244
2017	Ontario (excluding National Capital Region)	20	25	18	19	15	2	0	46	35	227
2017	Quebec (excluding National Capital Region)	13	38	25	13	6	4	1	53	21	126
2017	British Columbia	19	33	20	14	8	5	0	55	24	70
2017	Alberta	28	19	27	0	10	9	8	56	12	11
2014	National Capital Region	23	39	15	11	6	5	1	66	18	193
2014	Ontario (excluding National Capital Region)	13	22	21	16	22	4	4	37	40	242
2014	Quebec (excluding National Capital Region)	20	35	22	12	4	5	2	59	17	144
2014	British Columbia	19	21	19	21	12	4	2	43	36	81
2014	Alberta	33	23	15	7	15	6	0	60	24	13
2014	Outside of Canada	40	18	15	16	9	3	0	60	25	28

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	21	29	16	15	11	3	4	54	29	287
2020	Ontario (excluding National Capital Region)	18	27	16	12	19	6	3	49	34	313
2020	Quebec (excluding National Capital Region)	20	28	16	15	13	5	4	52	31	261
2020	British Columbia	17	29	19	15	10	8	2	51	28	106
2020	Alberta	14	7	7	44	13	15	0	25	67	14
2019	National Capital Region	23	28	16	13	11	5	4	56	27	255
2019	Ontario (excluding National Capital Region)	19	21	18	17	22	2	2	41	40	273
2019	Quebec (excluding National Capital Region)	18	29	20	11	17	3	2	50	29	177
2019	British Columbia	20	26	15	15	16	4	5	49	34	95
2019	Alberta	19	9	25	19	19	0	9	31	42	11
2018	National Capital Region	25	24	13	16	12	6	5	55	31	228
2018	Ontario (excluding National Capital Region)	15	24	11	16	26	4	4	42	45	226
2018	Quebec (excluding National Capital Region)	18	23	19	13	18	3	4	45	34	158
2018	British Columbia	11	25	26	12	23	1	2	37	36	72
2018	Alberta	6	28	10	28	28	0	0	35	55	11
2017	National Capital Region	20	30	14	15	12	3	5	55	30	244
2017	Ontario (excluding National Capital Region)	17	19	16	16	28	3	3	37	46	227
2017	Quebec (excluding National Capital Region)	11	21	20	21	18	4	6	35	43	128
2017	British Columbia	13	23	16	19	23	4	1	38	45	70
2017	Alberta	18	9	38	9	19	0	8	29	29	11
2014	National Capital Region	15	28	14	17	18	4	4	47	37	193
2014	Ontario (excluding National Capital Region)	13	15	18	19	30	3	3	29	52	242
2014	Quebec (excluding National Capital Region)	11	28	15	20	17	5	4	43	40	144
2014	British Columbia	10	22	9	21	26	4	9	37	54	81
2014	Alberta	9	14	15	15	40	6	0	25	59	13
2014	Outside of Canada	35	14	20	16	15	0	0	49	30	28

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	47	25	14	7	4	2	2	75	11	288
2020	Ontario (excluding National Capital Region)	44	21	14	8	5	2	6	71	14	312
2020	Quebec (excluding National Capital Region)	53	22	13	4	1	1	6	81	6	259
2020	British Columbia	47	25	15	6	2	1	4	76	8	106
2020	Alberta	57	23	7	5	7	0	0	80	13	14
2019	National Capital Region	59	21	11	3	3	0	3	83	6	253
2019	Ontario (excluding National Capital Region)	50	17	15	4	4	2	7	74	9	272
2019	Quebec (excluding National Capital Region)	57	17	15	3	2	1	5	79	5	176
2019	British Columbia	47	34	12	2	0	1	3	85	2	94
2019	Alberta	59	21	10	0	0	0	10	89	0	10

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	47	29	12	5	4	2	1	79	9	288
2020	Ontario (excluding National Capital Region)	45	21	17	6	4	2	5	71	11	312
2020	Quebec (excluding National Capital Region)	47	23	14	4	4	3	5	75	9	260
2020	British Columbia	53	23	8	7	2	4	2	81	10	106
2020	Alberta	47	23	22	8	0	0	0	70	8	13
2019	National Capital Region	53	24	9	3	3	2	5	83	7	254
2019	Ontario (excluding National Capital Region)	38	22	20	6	4	4	5	66	11	272
2019	Quebec (excluding National Capital Region)	44	21	14	9	8	0	4	68	18	177
2019	British Columbia	47	33	12	2	3	1	2	82	5	93
2019	Alberta	37	19	34	0	0	0	9	62	0	11

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	75	11	5	2	2	3	2	90	4	285
2020	Ontario (excluding National Capital Region)	67	8	6	3	3	6	7	86	7	313
2020	Quebec (excluding National Capital Region)	69	10	7	2	2	5	6	88	5	261
2020	British Columbia	78	8	5	4	0	4	2	91	4	106
2020	Alberta	75	8	9	0	8	0	0	83	8	13
2019	National Capital Region	79	6	3	2	2	4	4	93	4	250
2019	Ontario (excluding National Capital Region)	61	9	7	3	7	8	5	81	11	271
2019	Quebec (excluding National Capital Region)	77	8	6	3	2	2	2	89	5	175
2019	British Columbia	76	14	3	2	0	3	1	94	3	93
2019	Alberta	81	0	0	0	0	0	19	100	0	11

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	78	10	2	0	0	3	6	98	0	287
2020	Ontario (excluding National Capital Region)	64	14	7	1	2	4	8	89	3	313
2020	Quebec (excluding National Capital Region)	70	11	4	1	3	4	8	91	4	260
2020	British Columbia	76	9	5	1	1	2	6	93	2	106
2020	Alberta	64	5	23	0	0	0	7	75	0	14
2019	National Capital Region	83	5	1	1	0	0	9	97	2	251
2019	Ontario (excluding National Capital Region)	65	8	6	0	3	6	10	88	4	272
2019	Quebec (excluding National Capital Region)	80	5	4	1	2	1	7	92	3	177
2019	British Columbia	77	8	4	0	0	2	9	95	0	94
2019	Alberta	62	9	10	0	0	0	19	88	0	11

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	29	44	15	7	2	2	0	75	10	288
2020	Ontario (excluding National Capital Region)	18	45	14	12	6	5	1	66	19	311
2020	Quebec (excluding National Capital Region)	21	38	24	8	3	6	0	63	12	259
2020	British Columbia	27	41	16	8	1	6	0	73	10	106
2020	Alberta	8	15	49	7	7	13	0	26	17	14
2019	National Capital Region	27	44	15	5	2	5	1	76	8	255
2019	Ontario (excluding National Capital Region)	14	39	22	13	10	3	0	54	23	272
2019	Quebec (excluding National Capital Region)	20	43	21	9	2	4	1	66	12	174
2019	British Columbia	24	45	21	5	1	3	0	71	7	95
2019	Alberta	28	16	18	28	10	0	0	44	38	11
2018	National Capital Region	30	39	16	8	4	3	1	72	12	226
2018	Ontario (excluding National Capital Region)	18	38	19	9	12	3	1	58	22	226
2018	Quebec (excluding National Capital Region)	16	40	22	14	4	3	0	58	19	158
2018	British Columbia	22	38	25	11	3	1	0	61	14	72
2018	Alberta	17	20	27	19	9	9	0	40	30	11
2017	National Capital Region	30	42	12	6	4	5	1	77	10	243
2017	Ontario (excluding National Capital Region)	22	32	23	12	9	2	0	55	22	227
2017	Quebec (excluding National Capital Region)	16	36	24	13	5	6	1	55	19	128
2017	British Columbia	17	38	25	14	0	6	0	58	15	70
2017	Alberta	36	19	9	9	10	19	0	67	23	11

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	43	39	9	5	2	1	0	83	7	285
2020	Ontario (excluding National Capital Region)	31	37	11	11	7	2	0	70	19	311
2020	Quebec (excluding National Capital Region)	35	36	14	8	3	4	0	73	12	256
2020	British Columbia	33	39	10	12	4	1	0	73	16	106
2020	Alberta	21	31	33	0	7	7	0	56	8	14
2019	National Capital Region	46	33	14	3	2	2	1	81	5	252
2019	Ontario (excluding National Capital Region)	29	38	15	8	8	2	0	69	16	269
2019	Quebec (excluding National Capital Region)	32	44	13	5	3	2	1	78	9	177
2019	British Columbia	29	48	8	8	1	4	0	81	10	94
2019	Alberta	44	29	27	0	0	0	0	73	0	11
2018	National Capital Region	49	36	11	1	2	1	0	86	3	227
2018	Ontario (excluding National Capital Region)	38	34	16	10	2	1	0	73	12	221
2018	Quebec (excluding National Capital Region)	39	40	11	6	1	3	0	81	8	157
2018	British Columbia	34	49	9	7	1	0	0	83	8	71
2018	Alberta	37	44	19	0	0	0	0	81	0	11
2017	National Capital Region	48	38	6	3	2	3	0	89	5	245
2017	Ontario (excluding National Capital Region)	40	37	10	7	4	2	0	79	11	227
2017	Quebec (excluding National Capital Region)	28	42	19	8	1	2	1	72	9	128
2017	British Columbia	32	50	13	2	1	0	1	83	4	70
2017	Alberta	45	45	10	0	0	0	0	90	0	11
2014	National Capital Region	49	35	5	5	2	4	0	88	7	193
2014	Ontario (excluding National Capital Region)	44	33	11	7	2	2	0	79	10	242
2014	Quebec (excluding National Capital Region)	30	43	15	8	1	3	0	75	10	144
2014	British Columbia	45	37	10	6	3	0	0	82	8	80
2014	Alberta	50	22	15	13	0	0	0	72	13	13
2014	Outside of Canada	64	14	11	0	9	0	3	80	9	28

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	41	34	13	6	2	4	1	79	8	285
2020	Ontario (excluding National Capital Region)	37	33	14	8	3	4	0	74	12	311
2020	Quebec (excluding National Capital Region)	44	32	11	6	2	5	1	81	8	259
2020	British Columbia	39	34	15	8	1	3	0	75	9	103
2020	Alberta	29	45	18	0	7	0	0	74	7	14
2019	National Capital Region	46	35	10	2	1	4	1	85	4	253
2019	Ontario (excluding National Capital Region)	38	29	19	5	5	3	0	70	10	272
2019	Quebec (excluding National Capital Region)	36	40	13	5	3	2	1	78	9	173
2019	British Columbia	42	32	15	3	2	3	2	79	5	95
2019	Alberta	62	10	28	0	0	0	0	72	0	11
2018	National Capital Region	47	34	12	1	1	5	0	85	2	227
2018	Ontario (excluding National Capital Region)	41	32	17	4	5	2	0	74	9	222
2018	Quebec (excluding National Capital Region)	35	39	13	7	1	6	0	78	8	156
2018	British Columbia	35	43	10	4	2	5	0	83	6	72
2018	Alberta	35	37	28	0	0	0	0	72	0	11
2017	National Capital Region	48	32	9	1	3	6	0	86	4	242
2017	Ontario (excluding National Capital Region)	41	28	17	5	5	5	0	72	10	227
2017	Quebec (excluding National Capital Region)	26	45	18	1	3	4	1	76	4	127
2017	British Columbia	37	36	16	4	0	7	0	79	5	69
2017	Alberta	52	20	0	0	10	19	0	88	12	11
2014	National Capital Region	46	31	11	3	2	6	1	83	5	193
2014	Ontario (excluding National Capital Region)	43	30	14	5	5	4	0	76	10	242
2014	Quebec (excluding National Capital Region)	33	49	9	4	1	5	0	86	5	144
2014	British Columbia	44	35	9	7	3	3	0	81	10	81
2014	Alberta	77	14	9	0	0	0	0	91	0	13
2014	Outside of Canada	70	17	3	3	6	0	3	88	9	28

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	38	34	14	6	2	6	1	77	8	288
2020	Ontario (excluding National Capital Region)	36	23	19	8	5	9	1	65	14	313
2020	Quebec (excluding National Capital Region)	42	28	15	4	3	7	1	76	8	261
2020	British Columbia	28	30	24	6	3	7	1	64	9	106
2020	Alberta	16	43	26	0	7	7	0	63	8	14

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	42	31	11	7	3	4	1	77	11	286
2020	Ontario (excluding National Capital Region)	38	31	8	6	8	7	2	76	15	310
2020	Quebec (excluding National Capital Region)	45	31	10	6	2	5	2	80	9	259
2020	British Columbia	41	33	9	4	9	2	1	77	13	101
2020	Alberta	28	36	7	7	7	13	0	75	17	14

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	55	31	8	3	2	0	0	86	5	287
2020	Ontario (excluding National Capital Region)	50	30	8	7	4	1	0	81	11	310
2020	Quebec (excluding National Capital Region)	56	31	7	3	2	0	0	87	6	260
2020	British Columbia	53	33	9	2	2	1	0	87	5	101
2020	Alberta	38	46	7	8	0	0	0	84	8	14
2019	National Capital Region	55	34	6	2	3	1	0	89	5	254
2019	Ontario (excluding National Capital Region)	45	29	9	9	7	1	0	75	16	272
2019	Quebec (excluding National Capital Region)	49	39	7	4	0	0	0	89	4	176
2019	British Columbia	43	45	5	6	1	0	0	88	7	95
2019	Alberta	59	31	10	0	0	0	0	90	0	10
2018	National Capital Region	56	32	6	3	2	0	0	89	5	227
2018	Ontario (excluding National Capital Region)	44	30	11	7	7	1	0	75	14	221
2018	Quebec (excluding National Capital Region)	48	36	8	6	2	0	0	84	8	159
2018	British Columbia	56	33	6	4	1	0	0	88	5	71
2018	Alberta	36	38	0	18	9	0	0	73	27	11
2017	National Capital Region	58	33	4	4	1	0	0	91	5	244
2017	Ontario (excluding National Capital Region)	47	34	9	4	6	0	0	81	10	226
2017	Quebec (excluding National Capital Region)	34	45	11	8	2	0	1	79	10	128
2017	British Columbia	42	46	5	6	1	0	0	88	7	70
2017	Alberta	56	25	9	10	0	0	0	81	10	11
2014	National Capital Region	55	36	4	3	2	0	0	92	5	193
2014	Ontario (excluding National Capital Region)	49	31	9	7	3	1	0	81	10	242
2014	Quebec (excluding National Capital Region)	45	41	7	5	2	0	0	86	7	144
2014	British Columbia	48	41	7	3	1	0	0	89	4	81
2014	Alberta	49	30	6	15	0	0	0	79	15	13
2014	Outside of Canada	72	14	5	0	6	0	3	88	6	28

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	43	28	15	10	5	0	0	70	14	288
2020	Ontario (excluding National Capital Region)	37	29	15	11	7	1	0	67	18	311
2020	Quebec (excluding National Capital Region)	43	31	12	8	5	1	0	75	13	259
2020	British Columbia	41	35	14	4	4	2	0	77	9	102
2020	Alberta	39	31	30	0	0	0	0	70	0	13
2019	National Capital Region	43	27	17	8	4	0	0	71	12	255
2019	Ontario (excluding National Capital Region)	30	33	13	8	13	3	0	65	21	273
2019	Quebec (excluding National Capital Region)	36	35	15	10	4	1	0	71	14	173
2019	British Columbia	42	36	16	4	2	0	0	78	6	95
2019	Alberta	34	38	27	0	0	0	0	73	0	11
2018	National Capital Region	44	33	14	4	5	1	0	78	8	227
2018	Ontario (excluding National Capital Region)	31	26	16	15	11	1	0	58	26	222
2018	Quebec (excluding National Capital Region)	32	41	13	8	6	1	0	73	14	157
2018	British Columbia	42	35	13	6	2	1	0	78	8	71
2018	Alberta	19	45	18	9	9	0	0	65	18	11
2017	National Capital Region	48	31	14	5	2	1	0	79	7	245
2017	Ontario (excluding National Capital Region)	38	24	21	10	7	0	0	62	16	227
2017	Quebec (excluding National Capital Region)	26	35	16	15	7	1	1	62	22	127
2017	British Columbia	27	45	19	4	4	1	0	73	8	70
2017	Alberta	38	35	19	9	0	0	0	73	9	11
2014	National Capital Region	35	40	11	10	3	1	0	76	13	193
2014	Ontario (excluding National Capital Region)	31	32	17	12	7	1	0	63	20	242
2014	Quebec (excluding National Capital Region)	27	39	17	10	6	1	0	67	15	144
2014	British Columbia	30	33	19	16	1	0	0	63	18	81
2014	Alberta	42	30	15	7	6	0	0	71	13	13
2014	Outside of Canada	61	17	11	5	6	0	0	78	11	28

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	43	31	14	9	3	0	0	74	12	288
2020	Ontario (excluding National Capital Region)	37	27	18	10	6	1	0	66	16	309
2020	Quebec (excluding National Capital Region)	42	34	12	8	5	0	0	76	13	259
2020	British Columbia	40	34	12	8	5	1	0	75	13	103
2020	Alberta	30	57	13	0	0	0	0	87	0	14
2019	National Capital Region	40	33	15	9	3	0	0	74	12	253
2019	Ontario (excluding National Capital Region)	28	35	14	11	11	1	0	64	22	268
2019	Quebec (excluding National Capital Region)	33	36	16	11	4	0	0	69	14	175
2019	British Columbia	39	35	15	10	2	0	0	73	12	94
2019	Alberta	34	38	18	0	10	0	0	72	10	11
2018	National Capital Region	46	34	10	5	3	0	0	81	8	227
2018	Ontario (excluding National Capital Region)	33	32	13	11	11	1	0	65	22	220
2018	Quebec (excluding National Capital Region)	31	40	19	8	2	0	0	71	10	159
2018	British Columbia	41	36	11	9	3	0	0	77	12	70
2018	Alberta	19	45	0	18	18	0	0	65	35	11
2017	National Capital Region	50	33	9	4	3	1	0	84	7	243
2017	Ontario (excluding National Capital Region)	37	32	14	10	7	0	0	69	17	226
2017	Quebec (excluding National Capital Region)	26	41	17	9	6	1	1	68	15	128
2017	British Columbia	32	44	13	6	6	0	0	75	11	69
2017	Alberta	38	17	37	9	0	0	0	54	9	11
2014	National Capital Region	32	44	11	10	3	0	0	76	13	193
2014	Ontario (excluding National Capital Region)	33	31	15	14	6	0	0	64	20	242
2014	Quebec (excluding National Capital Region)	28	43	13	11	5	0	0	71	16	143
2014	British Columbia	32	36	16	14	3	0	0	68	16	81
2014	Alberta	43	22	15	6	13	0	0	65	20	13
2014	Outside of Canada	58	19	14	3	6	0	0	78	9	28

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	36	23	21	10	7	3	0	61	17	287
2020	Ontario (excluding National Capital Region)	34	24	19	8	9	6	1	62	18	309
2020	Quebec (excluding National Capital Region)	37	25	17	11	7	3	0	64	18	260
2020	British Columbia	44	24	14	7	9	2	1	69	16	102
2020	Alberta	28	30	36	5	0	0	0	59	5	14
2019	National Capital Region	35	28	21	8	5	3	1	64	14	255
2019	Ontario (excluding National Capital Region)	28	20	20	11	14	5	2	52	26	271
2019	Quebec (excluding National Capital Region)	35	22	18	12	9	3	0	60	21	176
2019	British Columbia	42	21	17	9	6	5	1	66	16	95
2019	Alberta	34	29	27	0	10	0	0	63	10	11
2018	National Capital Region	37	29	16	9	6	3	1	69	15	229
2018	Ontario (excluding National Capital Region)	33	19	19	11	11	4	3	56	23	221
2018	Quebec (excluding National Capital Region)	30	29	14	16	6	6	0	62	23	157
2018	British Columbia	41	25	11	12	5	5	1	70	18	72
2018	Alberta	27	18	29	18	9	0	0	44	26	11
2017	National Capital Region	37	31	14	7	5	4	0	72	13	245
2017	Ontario (excluding National Capital Region)	31	26	22	10	6	3	1	60	17	225
2017	Quebec (excluding National Capital Region)	26	33	17	12	9	3	1	61	21	128
2017	British Columbia	35	29	16	9	8	3	0	66	17	70
2017	Alberta	28	46	9	9	9	0	0	74	17	11
2014	National Capital Region	31	26	21	10	7	5	0	60	18	193
2014	Ontario (excluding National Capital Region)	31	20	20	15	8	5	1	54	24	242
2014	Quebec (excluding National Capital Region)	34	30	15	12	6	3	0	65	19	144
2014	British Columbia	27	24	17	13	13	6	0	54	28	81
2014	Alberta	40	15	16	15	13	0	0	55	29	13
2014	Outside of Canada	43	15	16	11	9	3	3	62	22	27

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	National Capital Region	30	30	40	288
2020	Ontario (excluding National Capital Region)	17	34	49	313
2020	Quebec (excluding National Capital Region)	26	44	31	261
2020	British Columbia	15	44	41	106
2020	Alberta	7	36	57	14
2019	National Capital Region	34	28	38	255
2019	Ontario (excluding National Capital Region)	25	33	43	273
2019	Quebec (excluding National Capital Region)	27	38	36	178
2019	British Columbia	18	43	39	95
2019	Alberta	38	38	24	11
2018	National Capital Region	33	28	39	230
2018	Ontario (excluding National Capital Region)	26	38	36	226
2018	Quebec (excluding National Capital Region)	24	41	34	161
2018	British Columbia	33	29	38	72
2018	Alberta	15	47	38	11
2017	National Capital Region	31	30	40	245
2017	Ontario (excluding National Capital Region)	18	49	33	227
2017	Quebec (excluding National Capital Region)	19	41	40	128
2017	British Columbia	24	40	36	70
2017	Alberta	29	53	19	11
2014	National Capital Region	33	26	42	193
2014	Ontario (excluding National Capital Region)	21	44	35	242
2014	Quebec (excluding National Capital Region)	23	44	33	144
2014	British Columbia	29	36	35	81
2014	Alberta	30	46	23	13
2014	Outside of Canada	17	56	28	28

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	National Capital Region	4	26	52	3	7	8	88
2020	Ontario (excluding National Capital Region)	13	22	51	3	5	6	55
2020	Quebec (excluding National Capital Region)	7	28	53	2	2	8	64
2020	British Columbia	17	31	40	0	5	7	16
2019	National Capital Region	9	28	39	3	8	13	86
2019	Ontario (excluding National Capital Region)	13	29	29	9	8	11	67
2019	Quebec (excluding National Capital Region)	9	36	44	0	5	7	46
2018	National Capital Region	6	35	41	3	12	3	77
2018	Ontario (excluding National Capital Region)	29	13	34	13	10	2	59
2018	Quebec (excluding National Capital Region)	9	29	33	5	14	11	39
2017	National Capital Region	8	19	50	5	10	8	75
2017	Ontario (excluding National Capital Region)	33	9	36	2	12	7	42
2017	Quebec (excluding National Capital Region)	17	9	54	9	4	7	26
2017	British Columbia	0	24	44	7	21	5	16
2014	National Capital Region	6	20	53	9	9999	12	64
2014	Ontario (excluding National Capital Region)	25	18	33	8	9999	17	51
2014	Quebec (excluding National Capital Region)	28	16	25	7	9999	24	34
2014	British Columbia	23	4	51	4	9999	18	23

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	8	92	286
2020	Ontario (excluding National Capital Region)	9	91	313
2020	Quebec (excluding National Capital Region)	9	91	261
2020	British Columbia	7	93	105
2019	National Capital Region	11	89	255
2019	Ontario (excluding National Capital Region)	15	85	272
2019	Quebec (excluding National Capital Region)	9	91	178
2019	British Columbia	10	90	95
2019	Alberta	0	100	11
2018	National Capital Region	13	87	228
2018	Ontario (excluding National Capital Region)	15	85	225
2018	Quebec (excluding National Capital Region)	13	87	160
2018	British Columbia	7	93	72

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	44	56	20
2020	Ontario (excluding National Capital Region)	28	72	29
2020	Quebec (excluding National Capital Region)	41	59	24
2019	National Capital Region	58	42	26
2019	Ontario (excluding National Capital Region)	49	51	38
2019	Quebec (excluding National Capital Region)	39	61	15
2019	British Columbia	55	45	10
2018	National Capital Region	55	45	30
2018	Ontario (excluding National Capital Region)	44	56	32
2018	Quebec (excluding National Capital Region)	27	73	19

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	62	38	20
2020	Ontario (excluding National Capital Region)	75	25	29
2020	Quebec (excluding National Capital Region)	59	41	24
2019	National Capital Region	52	48	26
2019	Ontario (excluding National Capital Region)	61	39	38
2018	National Capital Region	48	52	30
2018	Ontario (excluding National Capital Region)	54	46	32
2018	Quebec (excluding National Capital Region)	74	26	19

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2019	Quebec (excluding National Capital Region)	100	15
2019	British Columbia	100	10
2018	Quebec (excluding National Capital Region)	100	19

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	National Capital Region	100	20
2020	Ontario (excluding National Capital Region)	100	29
2020	Quebec (excluding National Capital Region)	100	24
2019	National Capital Region	100	26
2019	Ontario (excluding National Capital Region)	100	38
2019	Quebec (excluding National Capital Region)	100	15
2019	British Columbia	100	10
2018	National Capital Region	100	30
2018	Ontario (excluding National Capital Region)	100	32
2018	Quebec (excluding National Capital Region)	100	19

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2020	Quebec (excluding National Capital Region)	100	24
2019	Ontario (excluding National Capital Region)	100	38
2019	Quebec (excluding National Capital Region)	100	15
2018	Ontario (excluding National Capital Region)	100	32

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	20
2019	National Capital Region	0	100	26
2019	Ontario (excluding National Capital Region)	14	86	38
2018	National Capital Region	0	100	30
2018	Ontario (excluding National Capital Region)	17	83	32

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	26
2018	Quebec (excluding National Capital Region)	0	100	19

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	40	60	20
2020	Ontario (excluding National Capital Region)	53	47	29
2020	Quebec (excluding National Capital Region)	38	62	24
2019	National Capital Region	27	73	26
2019	Ontario (excluding National Capital Region)	29	71	38
2018	National Capital Region	60	40	30
2018	Ontario (excluding National Capital Region)	37	63	32
2018	Quebec (excluding National Capital Region)	43	57	19

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	38	62	20
2020	Ontario (excluding National Capital Region)	40	60	29
2020	Quebec (excluding National Capital Region)	53	47	24
2019	National Capital Region	40	60	26
2019	Ontario (excluding National Capital Region)	38	62	38
2018	National Capital Region	35	65	30
2018	Ontario (excluding National Capital Region)	30	70	32
2018	Quebec (excluding National Capital Region)	49	51	19

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	46	54	20
2020	Ontario (excluding National Capital Region)	48	52	29
2020	Quebec (excluding National Capital Region)	35	65	24
2019	National Capital Region	58	42	26
2019	Ontario (excluding National Capital Region)	50	50	38
2018	National Capital Region	33	67	30
2018	Ontario (excluding National Capital Region)	47	53	32
2018	Quebec (excluding National Capital Region)	37	63	19

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	58	42	20
2020	Ontario (excluding National Capital Region)	49	51	29
2020	Quebec (excluding National Capital Region)	49	51	24
2019	National Capital Region	47	53	26
2019	Ontario (excluding National Capital Region)	30	70	38
2019	Quebec (excluding National Capital Region)	48	52	15
2019	British Columbia	52	48	10
2018	National Capital Region	48	52	30
2018	Ontario (excluding National Capital Region)	55	45	32
2018	Quebec (excluding National Capital Region)	42	58	19

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	25	75	20
2020	Ontario (excluding National Capital Region)	34	66	29
2020	Quebec (excluding National Capital Region)	27	73	24
2019	National Capital Region	43	57	26
2019	Ontario (excluding National Capital Region)	32	68	38
2018	National Capital Region	35	65	30
2018	Ontario (excluding National Capital Region)	35	65	32
2018	Quebec (excluding National Capital Region)	26	74	19

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	58	42	20
2020	Ontario (excluding National Capital Region)	47	53	29
2020	Quebec (excluding National Capital Region)	53	47	24
2019	National Capital Region	54	46	26
2019	Ontario (excluding National Capital Region)	46	54	38
2018	National Capital Region	58	42	30
2018	Ontario (excluding National Capital Region)	58	42	32
2018	Quebec (excluding National Capital Region)	46	54	19

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	29	71	20
2020	Ontario (excluding National Capital Region)	29	71	29
2020	Quebec (excluding National Capital Region)	31	69	24
2019	National Capital Region	28	72	26
2019	Ontario (excluding National Capital Region)	35	65	38
2018	National Capital Region	29	71	30
2018	Ontario (excluding National Capital Region)	28	72	32

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	National Capital Region	100	20
2020	Quebec (excluding National Capital Region)	100	24
2019	National Capital Region	100	26
2019	Quebec (excluding National Capital Region)	100	15
2018	Ontario (excluding National Capital Region)	100	32

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	26
2019	Ontario (excluding National Capital Region)	14	86	38
2018	Quebec (excluding National Capital Region)	0	100	19

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Ontario (excluding National Capital Region)	12	88	38
2019	British Columbia	0	100	10
2018	Ontario (excluding National Capital Region)	15	85	32

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	50	50	20
2020	Ontario (excluding National Capital Region)	50	50	29
2020	Quebec (excluding National Capital Region)	50	50	24
2019	National Capital Region	51	49	26
2019	Ontario (excluding National Capital Region)	55	45	38
2018	National Capital Region	41	59	30
2018	Ontario (excluding National Capital Region)	50	50	32
2018	Quebec (excluding National Capital Region)	58	42	19

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Ontario (excluding National Capital Region)	31	69	29
2020	Quebec (excluding National Capital Region)	36	64	24
2019	National Capital Region	24	76	26
2019	Ontario (excluding National Capital Region)	20	80	38
2018	National Capital Region	28	72	30
2018	Ontario (excluding National Capital Region)	22	78	32

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Ontario (excluding National Capital Region)	22	78	29
2020	Quebec (excluding National Capital Region)	22	78	24
2019	Ontario (excluding National Capital Region)	12	88	38
2018	National Capital Region	21	79	30

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	62	38	20
2020	Ontario (excluding National Capital Region)	56	44	29
2020	Quebec (excluding National Capital Region)	43	57	24
2019	National Capital Region	73	27	25
2019	Ontario (excluding National Capital Region)	48	52	38
2018	National Capital Region	51	49	30
2018	Ontario (excluding National Capital Region)	36	64	32
2018	Quebec (excluding National Capital Region)	49	51	19

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	39	61	20
2020	Ontario (excluding National Capital Region)	36	64	29
2020	Quebec (excluding National Capital Region)	22	78	24
2019	National Capital Region	45	55	25
2019	Ontario (excluding National Capital Region)	30	70	38
2018	National Capital Region	26	74	30
2018	Ontario (excluding National Capital Region)	24	76	32

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Quebec (excluding National Capital Region)	0	100	15
2019	British Columbia	0	100	10
2018	National Capital Region	0	100	30
2018	Ontario (excluding National Capital Region)	16	84	32

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Ontario (excluding National Capital Region)	30	70	29
2020	Quebec (excluding National Capital Region)	31	69	24
2019	Ontario (excluding National Capital Region)	26	74	38
2019	British Columbia	0	100	10
2018	Quebec (excluding National Capital Region)	49	51	19

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	29	71	20
2019	Quebec (excluding National Capital Region)	0	100	15
2019	British Columbia	0	100	10

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	20
2019	Ontario (excluding National Capital Region)	14	86	38
2019	Quebec (excluding National Capital Region)	0	100	15

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Ontario (excluding National Capital Region)	15	85	29
2019	Ontario (excluding National Capital Region)	22	78	38
2019	Quebec (excluding National Capital Region)	34	66	15
2018	National Capital Region	17	83	30

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	21	79	25

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Ontario (excluding National Capital Region)	30	70	29
2020	Quebec (excluding National Capital Region)	26	74	24
2019	Ontario (excluding National Capital Region)	23	77	38
2019	Quebec (excluding National Capital Region)	35	65	15
2018	National Capital Region	26	74	30
2018	Ontario (excluding National Capital Region)	40	60	32

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	23	77	29
2018	Ontario (excluding National Capital Region)	0	100	28

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Ontario (excluding National Capital Region)	15	85	33
2018	National Capital Region	19	81	29
2018	Ontario (excluding National Capital Region)	33	67	28

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Ontario (excluding National Capital Region)	0	100	28

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Quebec (excluding National Capital Region)	0	100	15

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Quebec (excluding National Capital Region)	0	100	15

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	33	67	20
2019	Ontario (excluding National Capital Region)	14	86	33
2019	Quebec (excluding National Capital Region)	35	65	15

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	41	59	20
2019	Ontario (excluding National Capital Region)	27	73	33
2018	National Capital Region	21	79	29
2018	Ontario (excluding National Capital Region)	25	75	28

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	20

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	38	62	20
2019	Ontario (excluding National Capital Region)	43	57	33
2018	National Capital Region	36	64	29
2018	Ontario (excluding National Capital Region)	54	46	28
2018	Quebec (excluding National Capital Region)	45	55	18

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	Quebec (excluding National Capital Region)	100	15
2018	National Capital Region	100	29
2018	Quebec (excluding National Capital Region)	100	18

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	54	46	20
2019	Ontario (excluding National Capital Region)	46	54	33
2018	National Capital Region	37	63	29
2018	Ontario (excluding National Capital Region)	43	57	28
2018	Quebec (excluding National Capital Region)	28	72	18

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	20
2018	National Capital Region	0	100	29

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Ontario (excluding National Capital Region)	30	70	28

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	19	14	17	7	2	32	9	56	16	288
2020	Ontario (excluding National Capital Region)	13	15	16	6	6	35	9	50	22	310
2020	Quebec (excluding National Capital Region)	18	14	15	5	3	34	10	58	14	260
2020	British Columbia	21	11	16	4	6	33	9	55	17	106
2020	Alberta	0	7	18	24	7	36	7	13	55	14
2019	National Capital Region	18	15	20	6	3	33	5	53	15	255
2019	Ontario (excluding National Capital Region)	13	16	25	6	8	29	3	43	21	272
2019	Quebec (excluding National Capital Region)	10	23	18	4	4	27	13	55	14	176
2019	British Columbia	19	13	16	10	2	28	12	53	20	95
2019	Alberta	29	15	9	9	0	19	19	71	15	11
2018	National Capital Region	25	19	12	5	5	30	4	66	16	228
2018	Ontario (excluding National Capital Region)	16	19	23	4	7	25	7	51	16	221
2018	Quebec (excluding National Capital Region)	16	19	25	4	1	31	4	54	7	158
2018	British Columbia	24	21	23	4	2	22	5	61	8	71
2018	Alberta	27	9	28	0	0	37	0	56	0	11
2017	National Capital Region	19	20	13	5	6	30	7	62	17	245
2017	Ontario (excluding National Capital Region)	21	16	19	5	7	23	9	55	18	227
2017	Quebec (excluding National Capital Region)	12	20	19	6	2	33	7	55	14	128
2017	British Columbia	23	18	24	4	4	19	7	56	11	70
2017	Alberta	19	18	0	19	10	35	0	56	44	11
2014	National Capital Region	13	16	17	5	5	33	10	52	17	193
2014	Ontario (excluding National Capital Region)	18	17	17	8	6	27	6	53	22	242
2014	Quebec (excluding National Capital Region)	10	19	16	5	2	40	7	54	15	144
2014	British Columbia	9	19	28	8	2	29	4	42	15	81
2014	Alberta	18	14	45	0	0	13	9	42	0	13
2014	Outside of Canada	47	20	5	3	9	8	9	80	13	28

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	32	32	16	7	1	11	1	72	10	288
2020	Ontario (excluding National Capital Region)	29	27	15	7	5	14	3	67	15	312
2020	Quebec (excluding National Capital Region)	32	28	16	5	3	15	2	72	9	260
2020	British Columbia	31	32	13	4	6	12	3	73	12	106
2020	Alberta	30	42	21	0	7	0	0	72	7	14
2019	National Capital Region	34	35	14	4	2	11	0	78	7	254
2019	Ontario (excluding National Capital Region)	28	27	21	6	10	8	0	60	17	273
2019	Quebec (excluding National Capital Region)	32	33	18	3	6	7	1	70	10	176
2019	British Columbia	37	28	11	8	3	11	2	75	12	94
2019	Alberta	47	15	38	0	0	0	0	62	0	11
2018	National Capital Region	38	33	10	3	3	12	0	82	7	227
2018	Ontario (excluding National Capital Region)	28	26	23	8	4	10	1	61	13	219
2018	Quebec (excluding National Capital Region)	29	33	22	3	1	13	0	71	4	160
2018	British Columbia	30	31	25	6	0	8	1	66	7	70
2018	Alberta	36	28	37	0	0	0	0	63	0	11
2017	National Capital Region	36	31	14	4	4	11	1	76	9	243
2017	Ontario (excluding National Capital Region)	33	31	15	4	7	9	1	71	11	225
2017	Quebec (excluding National Capital Region)	18	41	21	6	1	11	1	68	9	127
2017	British Columbia	30	39	13	9	1	7	0	75	11	69
2017	Alberta	26	26	19	10	0	19	0	65	12	11
2014	National Capital Region	23	30	14	7	3	22	2	69	13	193
2014	Ontario (excluding National Capital Region)	26	26	19	8	5	14	2	61	16	242
2014	Quebec (excluding National Capital Region)	15	33	24	5	2	20	2	60	9	144
2014	British Columbia	27	33	23	5	2	11	0	66	8	81
2014	Alberta	33	37	17	0	0	13	0	81	0	13
2014	Outside of Canada	59	20	8	0	9	3	3	82	9	28

Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	9	91	285
2020	Ontario (excluding National Capital Region)	9	91	312
2020	Quebec (excluding National Capital Region)	8	92	260
2020	British Columbia	5	95	103
2019	National Capital Region	6	94	255
2019	Ontario (excluding National Capital Region)	11	89	269
2019	Quebec (excluding National Capital Region)	7	93	177
2019	Alberta	0	100	11
2018	National Capital Region	6	94	226
2018	Ontario (excluding National Capital Region)	7	93	226
2018	Quebec (excluding National Capital Region)	7	93	159
2018	Alberta	0	100	11

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	39	61	26
2020	Ontario (excluding National Capital Region)	36	64	27
2019	Ontario (excluding National Capital Region)	42	58	29

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Ontario (excluding National Capital Region)	82	18	27
2020	Quebec (excluding National Capital Region)	73	27	18
2019	Ontario (excluding National Capital Region)	84	16	29

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2019	Ontario (excluding National Capital Region)	100	29
2019	Quebec (excluding National Capital Region)	100	11
2018	Ontario (excluding National Capital Region)	100	16
2018	Quebec (excluding National Capital Region)	100	12

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	National Capital Region	100	26
2020	Ontario (excluding National Capital Region)	100	27
2020	Quebec (excluding National Capital Region)	100	18
2019	National Capital Region	100	16
2019	Ontario (excluding National Capital Region)	100	29
2018	Ontario (excluding National Capital Region)	100	16
2018	Quebec (excluding National Capital Region)	100	12

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2020	Quebec (excluding National Capital Region)	100	18
2019	Quebec (excluding National Capital Region)	100	11
2018	Quebec (excluding National Capital Region)	100	12

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	Quebec (excluding National Capital Region)	100	18
2019	National Capital Region	100	16
2019	Quebec (excluding National Capital Region)	100	11
2018	National Capital Region	100	13

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	No (%)	Total responses
2020	National Capital Region	100	26
2018	National Capital Region	100	13
2018	Ontario (excluding National Capital Region)	100	16

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	27	73	26
2020	Ontario (excluding National Capital Region)	33	67	27
2020	Quebec (excluding National Capital Region)	27	73	18
2019	National Capital Region	36	64	16
2019	Ontario (excluding National Capital Region)	43	57	29

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	19	81	26
2020	Ontario (excluding National Capital Region)	22	78	27
2018	Quebec (excluding National Capital Region)	45	55	12

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	19	81	26
2020	Ontario (excluding National Capital Region)	25	75	27
2019	National Capital Region	29	71	16
2019	Ontario (excluding National Capital Region)	24	76	29
2018	Ontario (excluding National Capital Region)	36	64	16

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	26
2020	Ontario (excluding National Capital Region)	19	81	27

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	29	71	26
2020	Ontario (excluding National Capital Region)	37	63	27
2020	Quebec (excluding National Capital Region)	27	73	18
2019	National Capital Region	39	61	16
2019	Ontario (excluding National Capital Region)	46	54	29
2018	National Capital Region	58	42	13
2018	Ontario (excluding National Capital Region)	49	51	16

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	20	80	26
2020	Ontario (excluding National Capital Region)	38	62	27
2018	National Capital Region	44	56	13
2018	Ontario (excluding National Capital Region)	48	52	16

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2020	National Capital Region	100	26
2020	Ontario (excluding National Capital Region)	100	27
2020	Quebec (excluding National Capital Region)	100	18
2019	National Capital Region	100	16
2019	Quebec (excluding National Capital Region)	100	11
2018	National Capital Region	100	13
2018	Ontario (excluding National Capital Region)	100	16

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2020	Ontario (excluding National Capital Region)	100	27
2020	Quebec (excluding National Capital Region)	100	18
2019	National Capital Region	100	16
2019	Quebec (excluding National Capital Region)	100	11
2018	National Capital Region	100	13
2018	Quebec (excluding National Capital Region)	100	12

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	26
2020	Quebec (excluding National Capital Region)	0	100	18
2019	National Capital Region	0	100	16
2019	Ontario (excluding National Capital Region)	18	82	29
2018	National Capital Region	0	100	13
2018	Quebec (excluding National Capital Region)	0	100	12

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Ontario (excluding National Capital Region)	24	76	27
2019	Ontario (excluding National Capital Region)	26	74	29
2018	Ontario (excluding National Capital Region)	38	62	16

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	Quebec (excluding National Capital Region)	100	18
2019	National Capital Region	100	16
2019	Ontario (excluding National Capital Region)	100	29
2018	National Capital Region	100	13
2018	Ontario (excluding National Capital Region)	100	16

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Ontario (excluding National Capital Region)	19	81	27
2019	National Capital Region	0	100	16
2019	Quebec (excluding National Capital Region)	0	100	11
2018	Quebec (excluding National Capital Region)	0	100	12

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	National Capital Region	100	26
2020	Ontario (excluding National Capital Region)	100	27
2019	National Capital Region	100	16
2019	Quebec (excluding National Capital Region)	100	11
2018	National Capital Region	100	13
2018	Ontario (excluding National Capital Region)	100	16

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	31	69	16
2018	Quebec (excluding National Capital Region)	46	54	12

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	25	75	26
2020	Ontario (excluding National Capital Region)	38	62	27
2019	Ontario (excluding National Capital Region)	42	58	29

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	24	76	26
2020	Ontario (excluding National Capital Region)	21	79	27

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	No (%)	Total responses
2019	Ontario (excluding National Capital Region)	100	29
2019	Quebec (excluding National Capital Region)	100	11
2018	National Capital Region	100	12
2018	Quebec (excluding National Capital Region)	100	12

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Ontario (excluding National Capital Region)	32	68	27
2019	Ontario (excluding National Capital Region)	18	82	29

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	No (%)	Total responses
2020	Quebec (excluding National Capital Region)	100	18
2019	National Capital Region	100	16
2019	Ontario (excluding National Capital Region)	100	29
2018	National Capital Region	100	12
2018	Quebec (excluding National Capital Region)	100	12

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	26
2020	Quebec (excluding National Capital Region)	0	100	18
2019	Ontario (excluding National Capital Region)	20	80	29
2019	Quebec (excluding National Capital Region)	0	100	11
2018	National Capital Region	0	100	12
2018	Quebec (excluding National Capital Region)	0	100	12

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	26
2018	Quebec (excluding National Capital Region)	0	100	12

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	19	81	26
2019	Quebec (excluding National Capital Region)	0	100	11
2018	Ontario (excluding National Capital Region)	0	100	16

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	39	61	26
2020	Ontario (excluding National Capital Region)	39	61	27
2020	Quebec (excluding National Capital Region)	50	50	18
2019	National Capital Region	48	52	16
2019	Ontario (excluding National Capital Region)	38	62	29
2018	Ontario (excluding National Capital Region)	44	56	16
2018	Quebec (excluding National Capital Region)	36	64	12

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Quebec (excluding National Capital Region)	0	100	18
2019	Ontario (excluding National Capital Region)	0	100	23

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Ontario (excluding National Capital Region)	22	78	23

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	No (%)	Total responses
2020	National Capital Region	100	26
2020	Quebec (excluding National Capital Region)	100	18
2019	Quebec (excluding National Capital Region)	100	11
2018	Quebec (excluding National Capital Region)	100	12

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	No (%)	Total responses
2020	National Capital Region	100	26
2020	Quebec (excluding National Capital Region)	100	18
2019	Ontario (excluding National Capital Region)	100	23
2018	Quebec (excluding National Capital Region)	100	12

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	No (%)	Total responses
2020	Quebec (excluding National Capital Region)	100	18
2019	Quebec (excluding National Capital Region)	100	11
2018	Ontario (excluding National Capital Region)	100	13

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Ontario (excluding National Capital Region)	0	100	23
2018	Ontario (excluding National Capital Region)	0	100	13

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	No (%)	Total responses
2019	Ontario (excluding National Capital Region)	100	23
2019	Quebec (excluding National Capital Region)	100	11
2018	Ontario (excluding National Capital Region)	100	13

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Quebec (excluding National Capital Region)	28	72	18
2018	National Capital Region	0	100	12
2018	Ontario (excluding National Capital Region)	0	100	13

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	22	78	26
2019	Ontario (excluding National Capital Region)	27	73	23
2018	National Capital Region	46	54	12

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Quebec (excluding National Capital Region)	28	72	18
2018	Ontario (excluding National Capital Region)	0	100	13

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	44	56	26
2019	Ontario (excluding National Capital Region)	32	68	23
2018	Quebec (excluding National Capital Region)	49	51	12

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2020	National Capital Region	100	26
2019	Ontario (excluding National Capital Region)	100	23
2018	National Capital Region	100	12
2018	Quebec (excluding National Capital Region)	100	12

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	63	37	26
2019	Ontario (excluding National Capital Region)	52	48	23
2018	Ontario (excluding National Capital Region)	62	38	13

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	No (%)	Total responses
2020	National Capital Region	100	26
2019	Ontario (excluding National Capital Region)	100	23
2018	National Capital Region	100	12

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Ontario (excluding National Capital Region)	24	76	23

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	18	17	16	4	2	36	7	63	10	287
2020	Ontario (excluding National Capital Region)	15	12	19	6	6	37	5	46	21	309
2020	Quebec (excluding National Capital Region)	19	16	15	5	2	36	7	62	13	259
2020	British Columbia	18	13	21	2	2	37	7	56	7	106
2020	Alberta	15	8	18	23	0	36	0	36	36	14
2019	National Capital Region	17	18	21	2	2	36	5	59	6	254
2019	Ontario (excluding National Capital Region)	16	15	26	6	7	27	3	44	19	271
2019	Quebec (excluding National Capital Region)	14	18	23	3	3	29	10	52	11	176
2019	British Columbia	17	18	16	3	2	33	11	62	10	94
2019	Alberta	19	25	9	9	0	19	19	71	15	11
2018	National Capital Region	25	18	15	4	2	32	4	68	9	227
2018	Ontario (excluding National Capital Region)	16	18	24	4	4	28	6	52	12	223
2018	Quebec (excluding National Capital Region)	18	19	23	3	2	31	4	57	8	159
2018	British Columbia	23	9	24	6	2	30	6	50	12	72
2018	Alberta	27	9	28	0	0	37	0	56	0	11
2017	National Capital Region	21	18	12	4	2	35	8	68	11	244
2017	Ontario (excluding National Capital Region)	23	14	19	6	3	30	6	57	14	227
2017	Quebec (excluding National Capital Region)	11	20	23	2	2	35	9	54	5	128
2017	British Columbia	23	18	22	1	1	28	6	63	4	70
2017	Alberta	29	26	10	0	0	35	0	85	0	11
2014	National Capital Region	16	17	14	1	2	40	9	66	7	193
2014	Ontario (excluding National Capital Region)	20	13	20	6	1	33	8	55	12	241
2014	Quebec (excluding National Capital Region)	13	18	16	1	4	43	5	61	8	144
2014	British Columbia	18	10	26	5	0	35	6	47	9	81
2014	Alberta	25	28	32	0	0	6	9	62	0	13
2014	Outside of Canada	53	11	14	3	6	5	9	74	10	28

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	34	33	15	6	2	10	0	75	9	288
2020	Ontario (excluding National Capital Region)	28	24	20	6	5	16	1	63	13	311
2020	Quebec (excluding National Capital Region)	33	25	13	6	3	18	2	73	11	260
2020	British Columbia	30	30	20	2	3	13	2	71	6	106
2020	Alberta	37	43	5	7	0	7	0	86	8	14
2019	National Capital Region	36	33	14	3	0	12	2	81	4	254
2019	Ontario (excluding National Capital Region)	28	28	22	4	8	9	0	62	13	272
2019	Quebec (excluding National Capital Region)	31	32	17	3	5	10	2	72	9	175
2019	British Columbia	34	41	9	5	1	7	3	83	7	95
2019	Alberta	56	6	28	0	0	10	0	69	0	11
2018	National Capital Region	38	32	12	4	1	12	0	81	6	229
2018	Ontario (excluding National Capital Region)	30	28	22	4	3	12	1	66	8	224
2018	Quebec (excluding National Capital Region)	31	29	21	4	2	12	0	69	7	159
2018	British Columbia	32	27	24	7	0	8	2	65	8	72
2018	Alberta	37	35	19	0	9	0	0	72	9	11
2017	National Capital Region	38	32	10	3	2	13	2	82	6	245
2017	Ontario (excluding National Capital Region)	36	27	15	5	4	12	1	72	11	225
2017	Quebec (excluding National Capital Region)	19	46	16	3	2	13	1	76	5	128
2017	British Columbia	35	32	11	1	1	16	3	84	3	70
2017	Alberta	44	19	10	0	0	27	0	86	0	11
2014	National Capital Region	31	29	10	2	2	24	1	81	6	193
2014	Ontario (excluding National Capital Region)	30	25	21	4	2	15	1	66	8	242
2014	Quebec (excluding National Capital Region)	24	28	18	1	3	25	1	70	6	144
2014	British Columbia	36	21	25	7	0	12	0	64	7	81
2014	Alberta	34	37	23	0	0	6	0	75	0	13
2014	Outside of Canada	61	14	11	3	6	3	3	79	9	28

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	51	21	13	7	5	2	74	13	288
2020	Ontario (excluding National Capital Region)	19	20	18	17	25	2	40	42	310
2020	Quebec (excluding National Capital Region)	21	22	20	16	19	2	44	36	261
2020	British Columbia	18	27	28	14	13	0	45	27	106
2020	Alberta	23	5	0	30	42	0	28	72	14

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	39	27	18	10	4	0	1	67	15	285
2020	Ontario (excluding National Capital Region)	29	25	23	12	10	1	0	55	22	312
2020	Quebec (excluding National Capital Region)	25	26	27	12	10	0	0	51	22	257
2020	British Columbia	25	28	26	11	11	0	0	53	22	106
2020	Alberta	36	28	16	13	7	0	0	64	20	14
2019	National Capital Region	23	28	22	15	11	0	1	52	26	254
2019	Ontario (excluding National Capital Region)	19	24	19	15	20	1	2	44	36	272
2019	Quebec (excluding National Capital Region)	16	26	26	12	20	0	1	42	32	176
2019	British Columbia	13	33	21	21	13	0	0	45	34	95
2019	Alberta	37	9	29	9	15	0	0	46	24	11
2018	National Capital Region	25	25	20	15	12	1	2	51	28	228
2018	Ontario (excluding National Capital Region)	21	19	22	16	19	1	2	41	36	224
2018	Quebec (excluding National Capital Region)	13	19	25	20	20	1	2	33	42	161
2018	British Columbia	11	28	24	9	27	0	1	40	36	72
2018	Alberta	19	0	37	35	9	0	0	19	44	11
2017	National Capital Region	23	26	20	10	16	1	3	52	28	243
2017	Ontario (excluding National Capital Region)	17	21	18	15	28	1	2	39	43	227
2017	Quebec (excluding National Capital Region)	9	18	23	20	29	0	1	27	50	128
2017	British Columbia	9	28	32	16	14	1	0	38	30	70
2017	Alberta	29	35	18	0	19	0	0	64	19	11

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	19	22	27	15	17	0	0	41	32	285
2020	Ontario (excluding National Capital Region)	14	26	22	17	21	0	0	40	38	312
2020	Quebec (excluding National Capital Region)	18	24	23	19	15	0	0	43	34	261
2020	British Columbia	11	30	22	15	23	0	0	41	37	104
2020	Alberta	16	49	15	21	0	0	0	64	21	14
2019	National Capital Region	18	25	27	16	12	1	1	44	29	254
2019	Ontario (excluding National Capital Region)	18	27	25	13	16	0	0	46	30	271
2019	Quebec (excluding National Capital Region)	16	16	27	22	18	0	1	32	41	177
2019	British Columbia	7	33	27	19	14	0	0	40	33	95
2019	Alberta	32	42	7	10	10	0	0	73	20	10
2018	National Capital Region	18	26	26	18	10	1	1	44	29	228
2018	Ontario (excluding National Capital Region)	17	23	25	17	18	0	1	40	35	225
2018	Quebec (excluding National Capital Region)	15	17	33	20	13	1	1	33	34	160
2018	British Columbia	6	15	43	15	19	0	1	22	35	72
2018	Alberta	0	38	28	35	0	0	0	38	35	11
2017	National Capital Region	22	23	26	14	11	1	3	47	26	244
2017	Ontario (excluding National Capital Region)	14	23	27	18	17	0	1	37	36	226
2017	Quebec (excluding National Capital Region)	6	22	27	18	26	1	1	29	44	128
2017	British Columbia	8	26	31	19	14	1	0	35	34	70
2017	Alberta	26	29	20	17	8	0	0	55	25	11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	27	23	24	12	13	0	1	50	25	287
2020	Ontario (excluding National Capital Region)	25	29	20	10	15	0	1	55	25	309
2020	Quebec (excluding National Capital Region)	28	23	23	15	9	0	2	51	25	259
2020	British Columbia	25	32	17	15	11	0	0	57	26	106
2020	Alberta	49	23	0	20	0	7	0	78	22	14
2019	National Capital Region	28	22	27	11	10	1	1	51	22	252
2019	Ontario (excluding National Capital Region)	24	30	20	9	12	2	3	56	22	273
2019	Quebec (excluding National Capital Region)	18	27	24	20	10	0	1	45	31	174
2019	British Columbia	26	38	15	19	2	0	0	64	21	94
2019	Alberta	75	16	0	9	0	0	0	91	9	11
2018	National Capital Region	27	28	24	12	7	1	1	55	20	229
2018	Ontario (excluding National Capital Region)	25	23	23	14	14	1	1	49	28	223
2018	Quebec (excluding National Capital Region)	16	27	32	13	9	2	1	45	23	160
2018	British Columbia	16	32	35	10	6	0	2	49	16	72
2018	Alberta	20	34	28	9	0	0	9	60	10	11
2017	National Capital Region	26	33	20	9	7	1	3	61	18	244
2017	Ontario (excluding National Capital Region)	24	30	20	12	12	0	2	55	25	227
2017	Quebec (excluding National Capital Region)	11	29	22	15	21	0	2	41	37	128
2017	British Columbia	19	34	24	9	11	1	2	55	21	69
2017	Alberta	46	17	18	0	9	0	10	71	9	11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	25	23	21	15	15	1	1	49	30	285
2020	Ontario (excluding National Capital Region)	26	19	22	13	15	4	1	47	30	311
2020	Quebec (excluding National Capital Region)	28	23	19	14	10	2	3	53	26	260
2020	British Columbia	23	29	25	13	9	1	0	52	22	104
2020	Alberta	34	23	20	7	7	0	8	62	16	14
2019	National Capital Region	21	20	24	18	15	1	1	41	34	252
2019	Ontario (excluding National Capital Region)	16	27	22	16	14	3	2	45	32	272
2019	Quebec (excluding National Capital Region)	13	21	26	22	17	1	0	35	39	176
2019	British Columbia	16	32	22	15	11	1	3	50	28	95
2019	Alberta	48	37	15	0	0	0	0	85	0	11
2018	National Capital Region	21	19	20	22	14	2	2	42	37	228
2018	Ontario (excluding National Capital Region)	17	22	25	15	19	1	0	39	35	225
2018	Quebec (excluding National Capital Region)	15	26	25	20	13	1	0	42	33	157
2018	British Columbia	11	25	30	18	15	0	1	37	33	71
2018	Alberta	19	10	55	17	0	0	0	29	17	11
2017	National Capital Region	19	23	22	19	13	2	2	44	33	242
2017	Ontario (excluding National Capital Region)	14	20	26	14	25	1	1	35	39	227
2017	Quebec (excluding National Capital Region)	6	20	26	20	27	1	1	26	48	128
2017	British Columbia	16	15	30	23	15	1	0	32	38	70
2017	Alberta	18	19	29	17	9	0	10	41	28	11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	42	22	17	7	9	0	2	66	17	288
2020	Ontario (excluding National Capital Region)	36	21	15	11	12	1	5	61	24	310
2020	Quebec (excluding National Capital Region)	44	16	15	10	7	0	7	65	19	261
2020	British Columbia	36	26	14	9	8	1	6	67	18	105
2020	Alberta	62	15	0	0	0	0	23	100	0	14
2019	National Capital Region	45	25	11	6	7	1	4	74	14	253
2019	Ontario (excluding National Capital Region)	40	20	13	8	8	2	8	67	19	271
2019	Quebec (excluding National Capital Region)	46	21	13	9	7	0	3	70	17	175
2019	British Columbia	46	26	15	4	6	0	3	74	10	95
2019	Alberta	72	10	9	0	0	0	9	90	0	11
2018	National Capital Region	46	22	15	6	5	2	5	73	11	229
2018	Ontario (excluding National Capital Region)	38	20	11	9	12	1	9	64	23	223
2018	Quebec (excluding National Capital Region)	45	16	14	8	7	1	10	68	17	161
2018	British Columbia	43	23	19	1	4	0	11	73	6	72
2018	Alberta	38	15	19	9	0	0	19	65	11	11
2017	National Capital Region	46	23	14	4	2	1	9	78	7	244
2017	Ontario (excluding National Capital Region)	35	22	13	8	10	1	11	65	20	224
2017	Quebec (excluding National Capital Region)	29	18	21	9	10	0	12	54	22	128
2017	British Columbia	48	25	9	3	8	1	6	78	11	70
2017	Alberta	54	10	9	8	0	0	20	79	10	11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	29	26	20	11	13	0	0	56	24	287
2020	Ontario (excluding National Capital Region)	25	25	17	14	18	1	0	51	31	312
2020	Quebec (excluding National Capital Region)	31	23	26	10	9	1	0	55	19	261
2020	British Columbia	20	29	21	14	15	1	0	50	29	106
2020	Alberta	46	13	21	20	0	0	0	59	20	14
2019	National Capital Region	35	26	22	8	8	0	1	62	15	253
2019	Ontario (excluding National Capital Region)	27	30	16	9	15	2	2	59	25	273
2019	Quebec (excluding National Capital Region)	31	27	20	13	8	0	1	58	22	175
2019	British Columbia	25	32	21	15	7	0	0	57	22	95
2019	Alberta	52	31	7	0	0	0	10	92	0	10
2018	National Capital Region	36	22	21	12	7	1	2	59	19	228
2018	Ontario (excluding National Capital Region)	28	23	22	9	16	0	1	52	26	224
2018	Quebec (excluding National Capital Region)	38	15	21	10	12	1	3	55	23	160
2018	British Columbia	19	30	33	8	9	0	1	50	17	72
2018	Alberta	28	25	38	9	0	0	0	53	9	11
2017	National Capital Region	34	26	21	11	5	1	2	61	17	241
2017	Ontario (excluding National Capital Region)	28	24	21	15	10	0	2	53	25	225
2017	Quebec (excluding National Capital Region)	22	28	21	17	8	0	5	53	26	128
2017	British Columbia	23	28	31	9	7	3	0	52	16	70
2017	Alberta	45	29	19	8	0	0	0	74	8	11

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	34	26	17	9	8	0	6	64	18	288
2020	Ontario (excluding National Capital Region)	28	24	16	9	15	1	7	56	26	310
2020	Quebec (excluding National Capital Region)	28	22	18	14	11	0	6	53	27	260
2020	British Columbia	26	28	18	8	11	1	8	59	21	105
2020	Alberta	41	5	24	15	7	0	7	51	24	14

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	41	27	18	8	3	0	2	70	11	286
2020	Ontario (excluding National Capital Region)	27	30	18	15	7	1	2	59	23	311
2020	Quebec (excluding National Capital Region)	33	28	21	10	4	1	3	64	14	259
2020	British Columbia	25	36	24	6	5	2	1	63	12	105
2020	Alberta	28	20	36	15	0	0	0	49	15	14
2019	National Capital Region	35	34	17	7	5	1	1	71	12	254
2019	Ontario (excluding National Capital Region)	27	27	20	15	7	2	3	57	22	273
2019	Quebec (excluding National Capital Region)	32	30	26	9	2	0	1	62	11	175
2019	British Columbia	26	35	23	9	7	0	0	61	16	95
2019	Alberta	28	44	9	19	0	0	0	72	19	11
2018	National Capital Region	37	28	22	6	3	2	2	67	10	228
2018	Ontario (excluding National Capital Region)	23	36	19	12	8	0	2	60	20	223
2018	Quebec (excluding National Capital Region)	28	36	21	7	5	2	2	66	12	161
2018	British Columbia	21	35	25	13	5	0	1	56	18	72
2018	Alberta	29	37	10	6	18	0	0	66	24	11
2017	National Capital Region	33	35	15	8	8	1	2	69	16	241
2017	Ontario (excluding National Capital Region)	29	25	24	13	6	0	4	56	19	225
2017	Quebec (excluding National Capital Region)	20	35	22	12	3	2	5	60	17	128
2017	British Columbia	18	30	28	16	7	1	0	49	23	70
2017	Alberta	38	34	10	19	0	0	0	71	19	11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	27	29	24	10	10	0	1	56	20	287
2020	Ontario (excluding National Capital Region)	22	28	21	13	12	2	2	52	25	311
2020	Quebec (excluding National Capital Region)	25	29	24	9	9	1	2	56	20	260
2020	British Columbia	13	41	20	15	11	0	0	54	26	105
2020	Alberta	36	20	28	15	0	0	0	56	15	14
2019	National Capital Region	29	31	21	7	10	0	2	61	18	254
2019	Ontario (excluding National Capital Region)	23	26	19	16	11	3	1	51	29	272
2019	Quebec (excluding National Capital Region)	28	27	28	9	6	1	1	56	15	173
2019	British Columbia	24	37	19	16	4	0	0	61	20	95
2019	Alberta	37	34	10	19	0	0	0	72	19	11
2018	National Capital Region	27	30	20	15	6	1	1	58	22	228
2018	Ontario (excluding National Capital Region)	25	25	22	13	14	1	1	51	27	223
2018	Quebec (excluding National Capital Region)	25	31	27	10	4	2	1	57	15	161
2018	British Columbia	16	27	36	12	9	0	1	43	21	72
2018	Alberta	10	62	19	0	9	0	0	72	9	11
2017	National Capital Region	23	36	19	14	6	1	1	60	20	242
2017	Ontario (excluding National Capital Region)	25	26	25	13	9	0	3	52	22	224
2017	Quebec (excluding National Capital Region)	15	35	23	15	9	0	4	52	24	128
2017	British Columbia	26	23	22	23	5	1	0	50	28	70
2017	Alberta	36	37	0	27	0	0	0	73	27	11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	35	30	18	9	8	0	0	65	17	286
2020	Ontario (excluding National Capital Region)	32	30	21	7	7	1	2	63	15	311
2020	Quebec (excluding National Capital Region)	36	31	17	9	5	0	2	69	14	258
2020	British Columbia	27	36	20	9	8	0	0	63	17	105
2020	Alberta	49	15	20	15	0	0	0	64	15	14
2019	National Capital Region	37	26	18	11	7	0	1	63	18	254
2019	Ontario (excluding National Capital Region)	34	23	17	12	9	2	2	60	22	271
2019	Quebec (excluding National Capital Region)	38	24	21	13	2	1	1	63	16	174
2019	British Columbia	39	29	20	8	3	0	0	68	12	95
2019	Alberta	57	34	9	0	0	0	0	91	0	11
2018	National Capital Region	35	25	22	11	5	1	1	62	16	228
2018	Ontario (excluding National Capital Region)	34	25	21	9	8	0	2	61	17	224
2018	Quebec (excluding National Capital Region)	28	35	27	5	1	2	1	65	7	160
2018	British Columbia	27	33	18	14	8	0	1	61	21	72
2018	Alberta	38	38	15	0	9	0	0	76	9	11
2017	National Capital Region	29	30	22	10	6	1	2	60	17	242
2017	Ontario (excluding National Capital Region)	36	25	22	8	5	1	2	64	14	225
2017	Quebec (excluding National Capital Region)	26	38	18	8	3	2	5	68	12	128
2017	British Columbia	32	32	17	9	5	4	0	67	15	70
2017	Alberta	36	37	19	9	0	0	0	73	9	11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	43	27	17	8	5	0	0	70	14	286
2020	Ontario (excluding National Capital Region)	37	28	14	10	10	0	1	66	20	308
2020	Quebec (excluding National Capital Region)	40	27	15	10	6	0	2	68	17	258
2020	British Columbia	38	26	13	10	12	1	0	65	22	104
2020	Alberta	42	15	13	8	22	0	0	57	30	14
2019	National Capital Region	46	26	13	4	7	0	3	75	11	255
2019	Ontario (excluding National Capital Region)	35	24	13	13	12	1	3	60	26	273
2019	Quebec (excluding National Capital Region)	35	24	17	15	8	0	1	60	23	172
2019	British Columbia	38	29	15	9	8	1	0	68	18	94
2019	Alberta	37	35	18	0	9	0	0	73	9	11

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	24	35	23	11	6	0	60	17	288
2020	Ontario (excluding National Capital Region)	23	27	26	16	7	0	50	24	310
2020	Quebec (excluding National Capital Region)	31	32	19	13	3	1	64	17	257
2020	British Columbia	23	23	27	17	10	0	46	27	105
2020	Alberta	23	26	22	15	14	0	49	29	14

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	34	32	19	9	6	0	0	66	15	287
2020	Ontario (excluding National Capital Region)	21	27	23	17	11	0	1	48	28	310
2020	Quebec (excluding National Capital Region)	26	30	17	15	11	0	1	57	26	258
2020	British Columbia	22	28	23	13	13	0	1	50	27	104
2020	Alberta	16	41	7	29	7	0	0	56	36	14
2019	National Capital Region	41	29	19	4	4	0	2	72	8	251
2019	Ontario (excluding National Capital Region)	33	30	18	7	6	2	3	67	14	272
2019	Quebec (excluding National Capital Region)	33	27	24	9	6	0	1	60	16	174
2019	British Columbia	37	29	14	10	9	0	1	66	19	94
2019	Alberta	48	28	10	6	0	0	9	82	7	11
2018	National Capital Region	34	27	23	9	5	1	1	62	14	225
2018	Ontario (excluding National Capital Region)	34	26	21	9	8	1	2	61	18	221
2018	Quebec (excluding National Capital Region)	34	28	20	12	3	2	0	64	16	159
2018	British Columbia	30	24	27	12	6	1	1	55	18	72
2018	Alberta	36	36	19	9	0	0	0	72	9	11
2017	National Capital Region	36	30	15	11	4	1	3	69	15	242
2017	Ontario (excluding National Capital Region)	31	30	22	8	6	1	3	63	14	223
2017	Quebec (excluding National Capital Region)	25	32	23	15	3	1	2	58	18	126
2017	British Columbia	29	32	25	10	3	1	0	62	14	69
2017	Alberta	38	36	26	0	0	0	0	74	0	11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	49	29	13	6	1	0	3	80	7	283
2020	Ontario (excluding National Capital Region)	38	29	19	7	4	0	2	68	12	311
2020	Quebec (excluding National Capital Region)	42	26	16	8	6	0	1	69	14	259
2020	British Columbia	30	33	24	7	4	1	1	64	11	104
2020	Alberta	16	45	30	0	9	0	0	61	9	13
2019	National Capital Region	53	24	14	4	2	0	2	79	7	253
2019	Ontario (excluding National Capital Region)	46	20	12	8	10	1	2	69	19	269
2019	Quebec (excluding National Capital Region)	49	23	14	7	4	1	2	74	12	175
2019	British Columbia	43	31	14	7	5	0	0	74	12	95
2019	Alberta	38	25	9	10	19	0	0	62	28	11
2018	National Capital Region	60	22	8	4	4	1	1	83	8	226
2018	Ontario (excluding National Capital Region)	49	26	13	4	5	0	3	78	9	221
2018	Quebec (excluding National Capital Region)	48	22	15	4	7	1	3	73	11	161
2018	British Columbia	38	37	14	6	4	0	1	76	10	71
2018	Alberta	21	0	21	7	41	0	10	24	53	10
2017	National Capital Region	62	22	9	5	1	0	2	85	6	244
2017	Ontario (excluding National Capital Region)	49	28	13	4	5	0	2	78	9	226
2017	Quebec (excluding National Capital Region)	50	26	15	5	1	0	3	78	7	127
2017	British Columbia	50	29	14	6	1	0	0	79	8	70
2017	Alberta	64	17	10	0	9	0	0	81	9	11

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	36	40	16	6	2	1	76	8	286
2020	Ontario (excluding National Capital Region)	27	39	20	8	6	1	66	14	309
2020	Quebec (excluding National Capital Region)	41	32	16	7	2	1	74	9	260
2020	British Columbia	25	43	22	6	3	1	69	9	105
2020	Alberta	37	63	0	0	0	0	100	0	13

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	76	11	7	0	1	0	6	92	1	283
2020	Ontario (excluding National Capital Region)	62	19	9	3	1	1	5	86	5	309
2020	Quebec (excluding National Capital Region)	65	16	6	2	1	2	7	89	4	260
2020	British Columbia	60	20	4	3	1	0	12	90	5	104
2020	Alberta	62	21	16	0	0	0	0	84	0	13
2019	National Capital Region	76	10	5	0	1	1	7	93	1	253
2019	Ontario (excluding National Capital Region)	64	14	7	3	4	1	7	85	8	272
2019	Quebec (excluding National Capital Region)	71	11	5	3	3	1	7	89	6	174
2019	British Columbia	71	16	4	2	1	1	5	92	4	93
2019	Alberta	56	25	10	0	9	0	0	81	9	11
2018	National Capital Region	74	16	3	2	1	2	3	94	3	227
2018	Ontario (excluding National Capital Region)	65	17	8	2	2	1	6	87	4	222
2018	Quebec (excluding National Capital Region)	67	15	4	4	2	1	7	89	7	160
2018	British Columbia	68	18	6	1	2	0	5	90	3	72
2018	Alberta	38	9	17	9	28	0	0	47	37	11

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	79	8	5	3	2	1	3	90	4	285
2020	Ontario (excluding National Capital Region)	74	9	4	2	3	2	5	90	6	309
2020	Quebec (excluding National Capital Region)	73	10	3	6	3	0	5	87	9	260
2020	British Columbia	83	5	3	3	1	0	5	93	4	104
2020	Alberta	69	16	8	8	0	0	0	84	8	13
2019	National Capital Region	74	11	4	1	3	1	5	91	5	253
2019	Ontario (excluding National Capital Region)	64	16	8	3	6	2	2	83	9	269
2019	Quebec (excluding National Capital Region)	75	10	3	5	3	1	4	89	8	176
2019	British Columbia	76	11	6	4	2	0	2	89	6	94
2019	Alberta	75	9	15	0	0	0	0	85	0	11
2018	National Capital Region	74	12	7	2	2	1	2	88	4	228
2018	Ontario (excluding National Capital Region)	68	14	6	3	4	1	4	86	7	223
2018	Quebec (excluding National Capital Region)	72	10	2	4	1	2	8	91	6	158
2018	British Columbia	76	10	6	2	1	2	3	90	3	72
2018	Alberta	75	6	10	0	0	0	9	89	0	11
2017	National Capital Region	77	9	4	2	2	1	5	91	4	244
2017	Ontario (excluding National Capital Region)	70	13	7	2	5	0	4	86	7	225
2017	Quebec (excluding National Capital Region)	69	14	5	3	3	0	5	88	7	127
2017	British Columbia	72	13	6	4	2	2	1	88	6	70
2017	Alberta	90	10	0	0	0	0	0	100	0	11

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	68	18	6	4	2	1	2	88	6	286
2020	Ontario (excluding National Capital Region)	69	18	5	2	1	0	4	91	3	308
2020	Quebec (excluding National Capital Region)	72	17	2	3	0	0	6	94	4	257
2020	British Columbia	62	26	7	1	1	1	2	90	2	104
2020	Alberta	39	30	24	8	0	0	0	69	8	13
2019	National Capital Region	57	26	10	2	1	0	3	86	4	253
2019	Ontario (excluding National Capital Region)	50	32	9	3	3	1	2	85	7	268
2019	Quebec (excluding National Capital Region)	67	21	3	3	2	1	3	92	5	175
2019	British Columbia	53	32	8	6	1	0	0	85	7	94
2019	Alberta	47	38	0	15	0	0	0	85	15	11
2018	National Capital Region	59	21	12	3	3	1	1	81	7	228
2018	Ontario (excluding National Capital Region)	51	28	12	2	3	0	4	83	5	226
2018	Quebec (excluding National Capital Region)	69	18	7	2	1	1	3	90	3	157
2018	British Columbia	47	32	11	3	4	0	2	81	8	71
2018	Alberta	28	43	29	0	0	0	0	71	0	11
2017	National Capital Region	60	21	11	4	2	0	2	83	6	245
2017	Ontario (excluding National Capital Region)	53	27	11	2	2	1	3	84	5	226
2017	Quebec (excluding National Capital Region)	55	27	7	5	2	0	3	85	8	127
2017	British Columbia	56	30	4	3	7	0	0	86	10	70
2017	Alberta	53	38	9	0	0	0	0	91	0	11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	67	16	8	3	3	0	2	85	6	285
2020	Ontario (excluding National Capital Region)	62	17	8	4	5	0	4	82	10	310
2020	Quebec (excluding National Capital Region)	71	13	3	4	5	0	4	87	9	259
2020	British Columbia	60	26	6	4	4	0	1	86	8	105
2020	Alberta	52	16	24	0	8	0	0	68	8	13
2019	National Capital Region	64	19	7	4	3	0	3	86	7	252
2019	Ontario (excluding National Capital Region)	53	18	11	6	9	1	2	74	15	267
2019	Quebec (excluding National Capital Region)	60	20	8	5	4	1	2	83	10	173
2019	British Columbia	61	19	10	5	5	0	0	80	10	94
2019	Alberta	82	18	0	0	0	0	0	100	0	11
2018	National Capital Region	60	21	10	6	2	1	1	83	8	229
2018	Ontario (excluding National Capital Region)	49	22	12	5	8	1	3	74	13	224
2018	Quebec (excluding National Capital Region)	66	13	10	5	2	1	3	82	7	156
2018	British Columbia	59	20	9	7	3	0	2	81	10	70
2018	Alberta	48	25	27	0	0	0	0	73	0	11
2017	National Capital Region	61	20	7	4	4	0	3	84	8	244
2017	Ontario (excluding National Capital Region)	59	22	7	3	6	1	3	84	9	226
2017	Quebec (excluding National Capital Region)	55	28	9	3	2	0	3	86	5	127
2017	British Columbia	59	22	12	4	3	0	0	81	7	69
2017	Alberta	53	37	10	0	0	0	0	90	0	11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	69	11	3	1	1	0	14	94	3	286
2020	Ontario (excluding National Capital Region)	60	7	4	1	1	1	25	91	3	310
2020	Quebec (excluding National Capital Region)	69	5	3	2	0	0	21	94	2	258
2020	British Columbia	63	7	4	1	1	0	24	92	3	104
2020	Alberta	61	14	8	0	0	0	16	91	0	13
2019	National Capital Region	62	5	9	2	1	0	21	86	3	248
2019	Ontario (excluding National Capital Region)	55	14	4	0	1	1	25	93	1	267
2019	Quebec (excluding National Capital Region)	62	8	5	1	0	1	22	91	2	175
2019	British Columbia	60	11	1	2	0	0	26	96	3	94
2019	Alberta	47	19	0	0	6	0	28	91	9	11
2018	National Capital Region	56	13	6	2	0	1	21	89	3	227
2018	Ontario (excluding National Capital Region)	50	14	5	2	1	1	27	89	4	222
2018	Quebec (excluding National Capital Region)	63	7	2	1	0	1	27	96	1	156
2018	British Columbia	46	11	3	4	0	0	37	89	7	71
2018	Alberta	41	10	17	0	0	0	32	75	0	10
2017	National Capital Region	58	14	5	1	1	0	22	91	2	244
2017	Ontario (excluding National Capital Region)	52	13	9	2	1	0	23	84	4	227
2017	Quebec (excluding National Capital Region)	58	10	4	2	3	0	23	89	6	127
2017	British Columbia	49	15	2	0	3	0	30	92	5	70
2017	Alberta	44	0	17	0	0	0	38	72	0	11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	77	11	4	1	1	0	6	93	2	287
2020	Ontario (excluding National Capital Region)	65	18	8	3	2	1	4	87	5	310
2020	Quebec (excluding National Capital Region)	77	13	4	1	0	0	5	95	1	259
2020	British Columbia	63	18	11	2	2	0	3	84	4	104
2020	Alberta	49	28	16	0	0	0	8	83	0	14
2019	National Capital Region	72	17	3	1	1	0	6	95	2	253
2019	Ontario (excluding National Capital Region)	62	16	12	1	2	1	6	84	3	267
2019	Quebec (excluding National Capital Region)	71	14	6	1	2	1	6	90	3	172
2019	British Columbia	55	30	7	5	0	0	3	88	5	94
2019	Alberta	63	19	0	0	9	0	9	90	10	11
2018	National Capital Region	67	13	7	1	3	2	7	89	4	228
2018	Ontario (excluding National Capital Region)	50	23	11	6	3	0	6	78	9	224
2018	Quebec (excluding National Capital Region)	70	11	9	1	1	1	7	88	3	158
2018	British Columbia	48	26	11	4	3	0	8	80	8	71
2018	Alberta	29	25	18	10	9	0	9	60	21	11
2017	National Capital Region	71	11	6	0	0	0	10	92	1	241
2017	Ontario (excluding National Capital Region)	53	23	11	6	1	0	6	81	8	226
2017	Quebec (excluding National Capital Region)	64	19	8	1	3	0	5	88	4	127
2017	British Columbia	53	23	13	3	4	0	3	79	7	68
2017	Alberta	52	37	0	0	0	0	11	100	0	10

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	63	12	10	7	5	0	3	78	12	286
2020	Ontario (excluding National Capital Region)	40	18	12	11	18	1	1	59	29	311
2020	Quebec (excluding National Capital Region)	43	12	13	12	17	0	2	56	30	259
2020	British Columbia	36	19	16	10	16	0	3	57	27	104
2020	Alberta	41	20	16	15	0	0	8	67	16	14
2019	National Capital Region	63	14	7	5	5	0	7	82	10	253
2019	Ontario (excluding National Capital Region)	45	20	14	5	11	1	4	68	17	270
2019	Quebec (excluding National Capital Region)	50	11	16	11	9	1	1	63	21	176
2019	British Columbia	50	15	21	5	8	0	2	66	13	93
2019	Alberta	63	10	0	18	9	0	0	73	27	11
2018	National Capital Region	62	14	9	4	6	2	3	80	11	228
2018	Ontario (excluding National Capital Region)	47	17	11	6	13	0	6	68	21	226
2018	Quebec (excluding National Capital Region)	49	9	16	8	12	1	6	62	22	158
2018	British Columbia	42	22	16	8	6	0	7	68	15	70
2018	Alberta	25	9	29	18	19	0	0	34	37	11
2017	National Capital Region	63	18	6	4	4	0	4	84	9	245
2017	Ontario (excluding National Capital Region)	47	17	11	6	12	1	4	68	20	227
2017	Quebec (excluding National Capital Region)	49	16	10	8	12	0	6	68	21	127
2017	British Columbia	39	32	14	2	10	2	2	74	12	70
2017	Alberta	37	24	29	0	0	0	10	68	0	11

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	44	30	16	4	3	0	2	75	8	288
2020	Ontario (excluding National Capital Region)	43	26	17	6	4	1	3	72	11	308
2020	Quebec (excluding National Capital Region)	47	30	15	4	4	0	1	78	8	259
2020	British Columbia	40	31	14	7	5	1	1	73	13	105
2020	Alberta	43	20	31	0	5	0	0	64	5	14
2019	National Capital Region	49	28	14	2	2	0	4	81	4	253
2019	Ontario (excluding National Capital Region)	52	27	9	2	3	1	6	85	6	265
2019	Quebec (excluding National Capital Region)	56	24	15	1	1	1	2	83	2	173
2019	British Columbia	52	31	10	4	1	1	1	85	5	93
2019	Alberta	76	9	6	0	0	0	9	93	0	11
2018	National Capital Region	51	28	14	4	2	0	1	80	6	228
2018	Ontario (excluding National Capital Region)	52	25	10	3	3	1	7	83	6	225
2018	Quebec (excluding National Capital Region)	59	22	10	3	1	1	4	85	4	158
2018	British Columbia	34	39	21	1	4	0	1	73	6	71
2018	Alberta	37	41	22	0	0	0	0	78	0	10
2017	National Capital Region	50	27	11	4	1	0	6	82	6	242
2017	Ontario (excluding National Capital Region)	49	28	12	4	4	0	3	80	8	227
2017	Quebec (excluding National Capital Region)	48	29	10	4	2	1	6	82	7	127
2017	British Columbia	52	25	17	0	4	0	3	79	4	70
2017	Alberta	55	45	0	0	0	0	0	100	0	11

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	25	43	22	6	3	1	68	10	288
2020	Ontario (excluding National Capital Region)	17	32	29	13	9	0	50	22	311
2020	Quebec (excluding National Capital Region)	23	40	25	8	4	0	63	12	259
2020	British Columbia	16	39	30	8	7	0	55	15	106
2020	Alberta	16	28	28	15	14	0	43	28	14

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	15	28	33	17	6	0	0	44	23	288
2020	Ontario (excluding National Capital Region)	9	25	35	20	10	0	0	35	30	310
2020	Quebec (excluding National Capital Region)	13	28	38	15	5	0	0	41	20	260
2020	British Columbia	7	32	36	16	9	0	0	38	26	106
2020	Alberta	16	20	30	26	8	0	0	36	34	14
2019	National Capital Region	14	32	34	14	6	1	0	46	19	254
2019	Ontario (excluding National Capital Region)	13	26	37	14	9	1	0	40	23	272
2019	Quebec (excluding National Capital Region)	15	28	36	14	6	0	0	43	20	176
2019	British Columbia	11	35	38	9	8	0	0	46	17	94
2019	Alberta	28	29	34	10	0	0	0	57	10	11
2018	National Capital Region	18	23	39	15	3	1	0	42	19	229
2018	Ontario (excluding National Capital Region)	14	28	29	19	9	0	0	42	28	227
2018	Quebec (excluding National Capital Region)	12	33	36	15	3	1	0	46	18	160
2018	British Columbia	4	37	38	15	6	0	0	41	21	71
2018	Alberta	0	20	47	24	9	0	0	20	33	11
2017	National Capital Region	15	30	37	13	5	0	1	46	17	245
2017	Ontario (excluding National Capital Region)	11	24	42	14	8	0	0	35	22	225
2017	Quebec (excluding National Capital Region)	12	23	42	17	7	0	0	34	24	128
2017	British Columbia	6	35	38	17	4	0	0	40	22	70
2017	Alberta	8	38	37	8	9	0	0	46	17	11

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	13	21	34	22	10	0	0	32	35	288
2020	Ontario (excluding National Capital Region)	16	22	36	20	6	0	1	26	38	309
2020	Quebec (excluding National Capital Region)	7	23	37	23	11	0	0	33	30	260
2020	British Columbia	16	23	43	15	3	0	0	18	39	105
2020	Alberta	7	34	44	15	0	0	0	15	41	14
2019	National Capital Region	10	20	36	26	8	0	1	34	30	252
2019	Ontario (excluding National Capital Region)	14	23	36	17	9	1	1	26	37	268
2019	Quebec (excluding National Capital Region)	7	21	37	22	12	0	1	34	29	176
2019	British Columbia	8	18	48	24	2	0	0	26	26	94
2019	Alberta	0	26	28	37	9	0	0	46	26	11
2018	National Capital Region	8	21	36	22	12	1	2	34	29	225
2018	Ontario (excluding National Capital Region)	18	20	34	18	9	0	1	27	38	218
2018	Quebec (excluding National Capital Region)	6	15	34	29	15	1	0	45	21	160
2018	British Columbia	4	26	45	19	6	0	0	25	30	70
2018	Alberta	9	34	47	0	10	0	0	10	43	11
2017	National Capital Region	6	18	39	25	10	0	2	36	25	244
2017	Ontario (excluding National Capital Region)	9	23	38	20	8	1	1	28	32	226
2017	Quebec (excluding National Capital Region)	6	22	44	20	5	1	2	26	29	128
2017	British Columbia	7	21	42	21	9	0	0	30	28	70
2017	Alberta	10	17	35	29	10	0	0	38	26	11

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	40	40	11	5	1	2	0	82	7	288
2020	Ontario (excluding National Capital Region)	28	41	16	8	4	2	0	71	12	311
2020	Quebec (excluding National Capital Region)	42	40	7	6	2	4	0	84	8	260
2020	British Columbia	38	46	8	6	2	0	0	84	8	106
2020	Alberta	45	35	20	0	0	0	0	80	0	14
2019	National Capital Region	35	39	18	2	1	4	1	77	4	254
2019	Ontario (excluding National Capital Region)	21	40	17	13	6	3	0	63	19	272
2019	Quebec (excluding National Capital Region)	25	39	17	10	4	6	0	68	14	175
2019	British Columbia	36	37	20	6	1	0	0	72	8	94
2019	Alberta	46	26	28	0	0	0	0	72	0	11
2018	National Capital Region	33	39	16	4	4	4	0	75	9	228
2018	Ontario (excluding National Capital Region)	20	35	22	13	7	4	0	56	21	227
2018	Quebec (excluding National Capital Region)	18	38	23	7	6	8	0	60	14	161
2018	British Columbia	33	42	13	10	0	2	0	76	10	71
2018	Alberta	27	37	10	9	18	0	0	63	27	11
2017	National Capital Region	23	36	17	8	5	9	0	66	15	245
2017	Ontario (excluding National Capital Region)	14	41	16	13	12	4	0	58	25	227
2017	Quebec (excluding National Capital Region)	6	28	28	20	5	13	0	39	28	126
2017	British Columbia	30	50	5	12	3	1	0	81	14	70
2017	Alberta	0	56	8	0	26	10	0	62	29	11

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	36	32	14	12	4	2	69	16	285
2020	Ontario (excluding National Capital Region)	22	27	18	18	11	4	51	30	312
2020	Quebec (excluding National Capital Region)	32	31	14	11	6	5	67	18	258
2020	British Columbia	38	32	10	12	7	1	71	19	106
2020	Alberta	23	30	23	25	0	0	53	25	13

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	41	28	12	11	6	1	1	70	17	286
2020	Ontario (excluding National Capital Region)	27	29	10	17	14	2	1	58	31	312
2020	Quebec (excluding National Capital Region)	35	32	8	9	11	2	1	70	21	261
2020	British Columbia	35	29	11	11	10	3	0	66	22	106
2020	Alberta	23	20	14	36	7	0	0	43	43	14

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	50	30	10	4	3	1	2	83	7	287
2020	Ontario (excluding National Capital Region)	34	29	14	9	6	6	3	69	16	311
2020	Quebec (excluding National Capital Region)	43	28	12	5	4	7	1	77	10	261
2020	British Columbia	38	32	10	6	6	6	0	76	13	106
2020	Alberta	36	31	18	7	0	7	0	72	8	14

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	31	36	17	9	3	3	70	13	288
2020	Ontario (excluding National Capital Region)	21	31	14	18	13	2	54	32	310
2020	Quebec (excluding National Capital Region)	31	37	14	12	5	2	69	17	260
2020	British Columbia	24	39	16	11	8	3	65	19	104
2020	Alberta	16	41	13	30	0	0	57	30	14
2019	National Capital Region	24	39	17	13	4	3	66	17	255
2019	Ontario (excluding National Capital Region)	16	30	19	18	15	1	47	33	272
2019	Quebec (excluding National Capital Region)	20	38	23	10	7	3	59	17	176
2019	British Columbia	22	36	21	15	6	0	58	21	95
2019	Alberta	56	16	28	0	0	0	72	0	11
2018	National Capital Region	32	35	16	12	3	2	68	16	228
2018	Ontario (excluding National Capital Region)	14	28	18	19	18	2	44	38	227
2018	Quebec (excluding National Capital Region)	20	43	15	12	6	4	65	19	161
2018	British Columbia	19	41	19	12	9	1	60	21	72
2018	Alberta	10	44	9	10	27	0	54	37	11
2017	National Capital Region	26	41	15	11	3	3	70	15	244
2017	Ontario (excluding National Capital Region)	17	32	22	16	11	2	51	27	226
2017	Quebec (excluding National Capital Region)	8	38	17	23	10	3	48	34	128
2017	British Columbia	12	49	11	21	5	1	62	27	70
2017	Alberta	0	52	21	9	9	9	57	20	10

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	49	42	5	3	1	1	91	4	287
2020	Ontario (excluding National Capital Region)	30	43	12	12	3	0	73	16	312
2020	Quebec (excluding National Capital Region)	41	39	10	8	2	0	80	10	261
2020	British Columbia	37	45	7	10	1	0	82	11	106
2020	Alberta	30	49	15	5	0	0	79	5	14

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	48	39	6	5	1	1	88	5	288
2020	Ontario (excluding National Capital Region)	27	34	15	17	8	0	61	24	311
2020	Quebec (excluding National Capital Region)	36	34	15	10	5	1	70	15	260
2020	British Columbia	35	43	12	8	1	1	79	9	106
2020	Alberta	30	41	15	14	0	0	71	14	14

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	40	38	15	4	1	1	1	80	5	287
2020	Ontario (excluding National Capital Region)	28	37	20	10	4	0	1	66	13	310
2020	Quebec (excluding National Capital Region)	37	39	15	5	2	1	1	78	7	261
2020	British Columbia	37	43	12	7	1	0	1	80	8	106
2020	Alberta	25	36	25	15	0	0	0	61	15	13

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	50	35	8	2	1	2	2	89	3	286
2020	Ontario (excluding National Capital Region)	38	34	17	5	3	1	1	74	8	311
2020	Quebec (excluding National Capital Region)	39	41	11	3	4	2	1	82	6	261
2020	British Columbia	43	42	11	2	0	0	1	86	2	105
2020	Alberta	24	54	8	6	0	8	0	85	6	13

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	76	22	1	0	0	1	0	99	0	286
2020	Ontario (excluding National Capital Region)	69	13	8	0	1	8	1	90	1	312
2020	Quebec (excluding National Capital Region)	75	20	3	1	0	1	0	96	1	260
2020	British Columbia	57	14	7	0	1	19	2	90	1	104
2020	Alberta	77	17	0	0	0	6	0	100	0	13

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	52	32	10	4	1	0	0	84	5	288
2020	Ontario (excluding National Capital Region)	36	40	12	7	3	2	1	77	11	307
2020	Quebec (excluding National Capital Region)	41	41	10	5	1	1	0	83	6	259
2020	British Columbia	49	38	6	6	1	0	0	87	7	106
2020	Alberta	59	28	7	5	0	0	0	87	5	14

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	52	29	10	4	2	1	1	83	7	285
2020	Ontario (excluding National Capital Region)	39	33	6	13	8	1	0	74	21	307
2020	Quebec (excluding National Capital Region)	44	34	10	4	7	0	1	79	11	259
2020	British Columbia	46	31	9	9	5	0	0	76	14	106
2020	Alberta	36	23	21	13	7	0	0	59	20	14

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	63	27	6	1	1	1	1	92	2	287
2020	Ontario (excluding National Capital Region)	33	30	11	14	11	0	1	63	25	308
2020	Quebec (excluding National Capital Region)	35	32	9	11	9	3	0	69	21	260
2020	British Columbia	45	28	9	12	5	1	0	73	17	105
2020	Alberta	38	33	15	14	0	0	0	71	14	14

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	23	44	14	13	4	1	1	69	17	89
2020	Ontario (excluding National Capital Region)	20	42	13	21	4	0	0	61	25	47
2020	Quebec (excluding National Capital Region)	12	47	12	24	5	0	0	59	29	34
2020	British Columbia	22	41	21	15	0	0	0	64	15	20
2019	National Capital Region	27	46	14	9	0	0	4	77	9	71
2019	Ontario (excluding National Capital Region)	20	46	20	12	2	0	0	66	14	42
2019	Quebec (excluding National Capital Region)	10	51	9	22	0	5	3	67	24	25
2019	British Columbia	16	65	0	19	0	0	0	81	19	14

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	100	0	89
2020	Ontario (excluding National Capital Region)	100	0	47
2020	Quebec (excluding National Capital Region)	95	5	34
2020	British Columbia	100	0	20

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	22	36	15	22	4	1	59	26	89
2020	Ontario (excluding National Capital Region)	7	45	19	19	10	0	52	29	47
2020	Quebec (excluding National Capital Region)	13	21	24	25	18	0	33	43	32
2020	British Columbia	9	25	9	45	12	0	34	56	20

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	9	91	288
2020	Ontario (excluding National Capital Region)	9	91	309
2020	Quebec (excluding National Capital Region)	5	95	259
2020	British Columbia	10	90	105
2020	Alberta	6	94	13

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	13	87	288
2020	Ontario (excluding National Capital Region)	15	85	309
2020	Quebec (excluding National Capital Region)	12	88	260
2020	British Columbia	17	83	105
2020	Alberta	16	84	12
2019	National Capital Region	12	88	255
2019	Ontario (excluding National Capital Region)	20	80	273
2019	Quebec (excluding National Capital Region)	15	85	177
2019	British Columbia	13	87	92
2019	Alberta	26	74	11
2017	National Capital Region	20	80	244
2017	Ontario (excluding National Capital Region)	23	77	226
2017	Quebec (excluding National Capital Region)	9	91	128
2017	British Columbia	18	82	70
2014	National Capital Region	17	83	191
2014	Ontario (excluding National Capital Region)	16	84	242
2014	Quebec (excluding National Capital Region)	9	91	144
2014	British Columbia	16	84	81

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	39	61	37
2020	Ontario (excluding National Capital Region)	52	48	46
2020	Quebec (excluding National Capital Region)	45	55	31
2020	British Columbia	32	68	17

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	77	23	37
2020	Ontario (excluding National Capital Region)	79	21	46
2020	Quebec (excluding National Capital Region)	74	26	31
2020	British Columbia	76	24	17
2019	National Capital Region	91	9	33
2019	Ontario (excluding National Capital Region)	84	16	52
2019	Quebec (excluding National Capital Region)	68	32	26
2019	British Columbia	100	0	12
2017	National Capital Region	87	13	47
2017	Ontario (excluding National Capital Region)	73	27	52
2017	Quebec (excluding National Capital Region)	81	19	11
2017	British Columbia	87	13	13
2014	National Capital Region	84	16	32
2014	Ontario (excluding National Capital Region)	81	19	38
2014	Quebec (excluding National Capital Region)	77	23	13
2014	British Columbia	74	26	12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	63	29	4	4	0	0	0	92	4	29
2020	Ontario (excluding National Capital Region)	41	28	14	11	6	0	0	68	17	37
2020	Quebec (excluding National Capital Region)	54	32	5	9	0	0	0	86	9	23
2020	British Columbia	46	48	6	0	0	0	0	94	0	13
2019	National Capital Region	71	19	3	3	3	0	0	90	6	30
2019	Ontario (excluding National Capital Region)	29	51	5	9	3	3	0	83	12	44
2019	Quebec (excluding National Capital Region)	67	26	0	0	0	7	0	100	0	18
2019	British Columbia	65	35	0	0	0	0	0	100	0	12
2017	National Capital Region	75	18	4	0	0	0	3	96	0	41
2017	Ontario (excluding National Capital Region)	53	39	3	3	3	0	0	92	5	38
2017	British Columbia	56	37	7	0	0	0	0	93	0	11
2014	National Capital Region	54	35	4	8	0	0	0	89	8	27
2014	Ontario (excluding National Capital Region)	58	32	0	6	3	0	0	91	9	31
2014	Quebec (excluding National Capital Region)	21	47	9	11	11	0	0	68	23	10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	57	28	8	4	0	1	2	88	4	288
2020	Ontario (excluding National Capital Region)	41	34	7	9	4	2	3	79	14	310
2020	Quebec (excluding National Capital Region)	39	40	6	5	4	2	4	84	10	261
2020	British Columbia	52	28	7	4	4	2	3	83	9	106
2020	Alberta	39	47	8	6	0	0	0	86	6	13

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	30	47	22	1	61	39	288
2020	Ontario (excluding National Capital Region)	34	37	27	2	52	48	313
2020	Quebec (excluding National Capital Region)	36	42	21	1	54	46	261
2020	British Columbia	45	37	18	0	45	55	106
2020	Alberta	37	47	17	0	56	44	13

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	36	64	89
2020	Ontario (excluding National Capital Region)	45	55	109
2020	Quebec (excluding National Capital Region)	35	65	99
2020	British Columbia	19	81	49

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	19	26	20	15	15	3	2	47	32	89
2020	Ontario (excluding National Capital Region)	14	22	13	15	29	2	4	39	47	109
2020	Quebec (excluding National Capital Region)	8	21	16	30	20	0	6	30	53	99
2020	British Columbia	12	24	11	26	26	0	2	36	53	49

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	10	20	14	15	36	1	4	32	53	89
2020	Ontario (excluding National Capital Region)	13	18	11	21	34	1	3	32	57	109
2020	Quebec (excluding National Capital Region)	5	11	14	27	42	0	1	16	70	99
2020	British Columbia	4	4	13	23	49	2	5	8	78	49

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	34	25	18	8	7	3	6	64	16	288
2020	Ontario (excluding National Capital Region)	43	14	12	5	6	5	16	72	14	313
2020	Quebec (excluding National Capital Region)	40	17	11	7	4	1	19	72	14	259
2020	British Columbia	45	28	14	0	3	2	9	81	4	106
2020	Alberta	51	17	8	0	8	0	16	81	10	13
2019	National Capital Region	35	21	14	12	12	0	6	59	25	253
2019	Ontario (excluding National Capital Region)	40	15	11	10	11	2	12	64	24	268
2019	Quebec (excluding National Capital Region)	34	21	16	8	10	2	9	62	20	174
2019	British Columbia	39	19	15	6	8	2	10	67	16	93
2019	Alberta	57	9	6	9	0	0	19	81	11	11
2018	National Capital Region	37	18	18	12	9	1	5	58	23	229
2018	Ontario (excluding National Capital Region)	39	15	15	6	12	1	13	63	20	225
2018	Quebec (excluding National Capital Region)	39	14	15	11	7	3	11	62	21	161
2018	British Columbia	40	18	18	8	3	1	12	67	12	71
2018	Alberta	72	9	9	10	0	0	0	81	10	11

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 112. In which province or territory do you work?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack