2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	44	2	8	2	89	9	423
2020	3 to 10 years in current department or agency	38	44	5	10	3	83	13	258
2020	11 to 20 years in current department or agency	44	48	3	5	1	92	6	145
2020	More than 20 years in current department or agency	36	46	5	8	5	82	13	64

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	84	12	1	1	1	0	0	96	3	421
2020	3 to 10 years in current department or agency	81	16	2	1	0	0	1	98	1	256
2020	11 to 20 years in current department or agency	73	22	0	1	2	0	1	96	4	145
2020	More than 20 years in current department or agency	74	18	5	1	0	1	0	94	1	64
2017	Less than 3 years in current department or agency	80	16	2	2	0	0	0	96	2	216
2017	3 to 10 years in current department or agency	71	25	2	1	0	0	1	97	1	244
2017	11 to 20 years in current department or agency	64	29	2	2	3	0	1	93	5	141
2017	More than 20 years in current department or agency	42	49	1	6	2	0	0	91	8	60
2014	Less than 3 years in current department or agency	81	10	4	3	1	0	0	92	5	157
2014	3 to 10 years in current department or agency	74	18	3	3	1	1	0	92	5	303
2014	11 to 20 years in current department or agency	66	22	3	6	0	1	2	91	6	144
2014	More than 20 years in current department or agency	69	23	5	1	1	0	0	92	3	83

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	36	12	8	3	0	0	78	11	423
2020	3 to 10 years in current department or agency	41	38	6	10	4	0	0	80	14	258
2020	11 to 20 years in current department or agency	38	31	13	13	4	0	1	70	17	145
2020	More than 20 years in current department or agency	34	32	16	18	0	0	0	67	18	64
2019	Less than 3 years in current department or agency	44	31	8	11	5	0	0	75	17	293
2019	3 to 10 years in current department or agency	35	33	7	14	10	0	0	68	25	203
2019	11 to 20 years in current department or agency	36	34	6	12	12	0	1	70	24	136
2019	More than 20 years in current department or agency	21	37	11	19	12	0	0	57	31	60
2017	Less than 3 years in current department or agency	47	36	3	13	1	0	0	83	14	216
2017	3 to 10 years in current department or agency	41	39	6	9	6	0	0	79	15	246
2017	11 to 20 years in current department or agency	50	30	4	10	6	0	0	80	16	142
2017	More than 20 years in current department or agency	36	37	3	15	8	0	2	74	23	60
2014	Less than 3 years in current department or agency	48	33	7	8	3	1	0	81	12	157
2014	3 to 10 years in current department or agency	45	32	6	12	5	0	0	77	17	302
2014	11 to 20 years in current department or agency	46	30	9	7	9	0	0	75	16	144
2014	More than 20 years in current department or agency	35	35	8	16	5	0	0	71	21	82

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	43	11	7	3	0	0	80	10	419
2020	3 to 10 years in current department or agency	32	43	10	10	4	0	0	75	15	258
2020	11 to 20 years in current department or agency	34	40	11	10	4	0	1	74	14	144
2020	More than 20 years in current department or agency	27	37	16	15	5	0	0	65	20	64
2019	Less than 3 years in current department or agency	36	33	11	16	4	0	1	70	20	289
2019	3 to 10 years in current department or agency	31	38	11	14	7	0	0	69	21	201
2019	11 to 20 years in current department or agency	30	44	6	14	5	0	1	74	19	137
2019	More than 20 years in current department or agency	22	43	15	9	10	0	2	66	19	59
2018	Less than 3 years in current department or agency	33	43	7	13	3	1	1	77	16	269
2018	3 to 10 years in current department or agency	32	42	7	14	4	0	0	74	18	233
2018	11 to 20 years in current department or agency	33	40	9	14	3	1	0	73	18	135
2018	More than 20 years in current department or agency	22	43	14	15	7	0	0	64	21	52
2017	Less than 3 years in current department or agency	37	40	8	9	5	1	0	78	15	216
2017	3 to 10 years in current department or agency	31	41	15	10	3	0	1	72	13	246
2017	11 to 20 years in current department or agency	35	43	8	10	4	0	1	78	13	142
2017	More than 20 years in current department or agency	30	47	6	9	6	0	2	78	15	59
2014	Less than 3 years in current department or agency	33	44	10	8	4	0	1	77	12	156
2014	3 to 10 years in current department or agency	31	38	15	11	4	0	0	69	15	303
2014	11 to 20 years in current department or agency	31	39	14	13	4	0	0	70	16	144
2014	More than 20 years in current department or agency	35	38	10	11	6	0	0	72	17	83

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	39	9	8	2	0	1	82	9	422
2020	3 to 10 years in current department or agency	43	33	7	12	4	0	0	76	16	252
2020	11 to 20 years in current department or agency	40	35	13	11	0	0	1	76	11	144
2020	More than 20 years in current department or agency	32	36	22	10	0	0	0	69	10	63
2019	Less than 3 years in current department or agency	48	35	7	6	2	1	0	84	8	290
2019	3 to 10 years in current department or agency	37	37	12	10	5	0	0	73	15	199
2019	11 to 20 years in current department or agency	41	36	12	8	2	0	1	77	10	137
2019	More than 20 years in current department or agency	31	39	19	10	0	2	0	71	10	58
2017	Less than 3 years in current department or agency	51	31	10	6	1	0	0	82	7	215
2017	3 to 10 years in current department or agency	40	44	7	7	0	0	0	85	8	243
2017	11 to 20 years in current department or agency	45	39	6	7	2	1	0	84	10	141
2017	More than 20 years in current department or agency	32	39	18	6	2	3	0	74	8	60
2014	Less than 3 years in current department or agency	49	39	6	4	3	0	0	87	7	157
2014	3 to 10 years in current department or agency	42	37	12	8	0	0	0	79	9	303
2014	11 to 20 years in current department or agency	39	36	13	9	3	0	0	76	12	144
2014	More than 20 years in current department or agency	44	37	7	8	4	1	0	81	12	82

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	31	12	12	6	0	1	71	18	421
2020	3 to 10 years in current department or agency	38	29	10	13	10	0	0	68	23	258
2020	11 to 20 years in current department or agency	35	36	11	11	7	0	0	71	18	144
2020	More than 20 years in current department or agency	28	29	20	14	7	0	2	59	21	63
2019	Less than 3 years in current department or agency	51	26	10	8	4	0	1	78	12	291
2019	3 to 10 years in current department or agency	30	34	12	12	11	0	1	65	23	203
2019	11 to 20 years in current department or agency	37	30	15	14	4	0	0	68	17	138
2019	More than 20 years in current department or agency	19	45	19	12	4	0	0	64	17	59
2018	Less than 3 years in current department or agency	48	29	14	5	4	1	0	77	9	268
2018	3 to 10 years in current department or agency	40	31	11	11	6	1	0	72	17	231
2018	11 to 20 years in current department or agency	38	32	15	5	8	1	0	71	14	135
2018	More than 20 years in current department or agency	28	37	12	12	4	0	7	70	18	50
2017	Less than 3 years in current department or agency	47	32	7	9	3	1	1	81	13	216
2017	3 to 10 years in current department or agency	37	34	10	12	7	0	1	71	19	244
2017	11 to 20 years in current department or agency	37	43	9	6	3	1	1	82	10	140
2017	More than 20 years in current department or agency	35	37	13	5	9	0	2	73	14	60
2014	Less than 3 years in current department or agency	41	27	10	11	9	1	1	70	20	156
2014	3 to 10 years in current department or agency	42	30	11	10	5	0	2	74	15	303
2014	11 to 20 years in current department or agency	39	36	9	8	7	0	1	75	16	144
2014	More than 20 years in current department or agency	37	28	22	8	2	0	2	66	11	83

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	36	10	7	3	0	0	80	10	422
2020	3 to 10 years in current department or agency	40	40	9	7	5	0	0	80	11	258
2020	11 to 20 years in current department or agency	36	36	16	9	3	0	0	72	11	144
2020	More than 20 years in current department or agency	31	45	13	6	5	0	0	76	11	64
2019	Less than 3 years in current department or agency	46	38	9	4	3	0	0	85	7	293
2019	3 to 10 years in current department or agency	42	36	12	5	5	0	1	78	10	201
2019	11 to 20 years in current department or agency	39	33	12	8	8	0	0	72	16	137
2019	More than 20 years in current department or agency	31	42	16	9	1	0	0	74	11	59
2018	Less than 3 years in current department or agency	48	36	9	4	2	1	0	85	6	269
2018	3 to 10 years in current department or agency	42	40	10	7	2	0	0	81	9	232
2018	11 to 20 years in current department or agency	47	31	9	7	5	0	0	79	12	134
2018	More than 20 years in current department or agency	38	39	14	0	9	0	0	76	9	51
2017	Less than 3 years in current department or agency	49	39	5	4	2	1	0	88	6	215
2017	3 to 10 years in current department or agency	41	43	8	6	2	0	0	85	8	246
2017	11 to 20 years in current department or agency	31	46	13	5	5	0	0	77	10	139
2017	More than 20 years in current department or agency	36	47	6	7	4	0	0	83	11	60
2014	Less than 3 years in current department or agency	40	45	9	3	2	0	0	86	5	157
2014	3 to 10 years in current department or agency	36	42	11	7	4	0	0	78	11	303
2014	11 to 20 years in current department or agency	37	40	12	6	4	1	0	78	10	144
2014	More than 20 years in current department or agency	36	37	13	12	1	0	1	73	14	83

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	38	14	11	6	0	69	17	423
2020	3 to 10 years in current department or agency	28	37	10	12	12	0	66	24	257
2020	11 to 20 years in current department or agency	26	37	20	13	4	0	63	17	145
2020	More than 20 years in current department or agency	22	33	24	9	12	0	54	21	64
2019	Less than 3 years in current department or agency	35	38	11	9	6	1	74	15	291
2019	3 to 10 years in current department or agency	17	36	12	20	14	1	54	34	203
2019	11 to 20 years in current department or agency	20	33	14	17	15	0	54	33	137
2019	More than 20 years in current department or agency	21	31	18	15	15	0	52	30	59
2018	Less than 3 years in current department or agency	32	35	15	9	7	1	69	16	268
2018	3 to 10 years in current department or agency	23	36	15	13	14	0	59	27	232
2018	11 to 20 years in current department or agency	24	30	22	16	8	0	55	24	135
2018	More than 20 years in current department or agency	26	23	11	17	20	2	51	38	51
2017	Less than 3 years in current department or agency	38	35	11	8	7	1	74	15	215
2017	3 to 10 years in current department or agency	26	35	11	16	12	0	61	28	246
2017	11 to 20 years in current department or agency	21	40	7	18	14	0	61	31	140
2017	More than 20 years in current department or agency	21	33	15	17	14	0	54	31	60
2014	Less than 3 years in current department or agency	29	42	13	8	8	0	72	15	157
2014	3 to 10 years in current department or agency	24	34	14	17	10	1	58	27	303
2014	11 to 20 years in current department or agency	22	37	21	11	10	0	58	21	144
2014	More than 20 years in current department or agency	21	36	21	10	12	0	57	22	83

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	43	9	8	2	0	0	81	11	420
2020	3 to 10 years in current department or agency	31	44	10	9	5	0	0	75	15	256
2020	11 to 20 years in current department or agency	33	44	9	12	2	0	0	77	15	144
2020	More than 20 years in current department or agency	26	37	24	14	0	0	0	62	14	64
2019	Less than 3 years in current department or agency	43	38	8	5	4	0	1	82	10	291
2019	3 to 10 years in current department or agency	33	36	11	13	7	1	0	70	20	201
2019	11 to 20 years in current department or agency	28	44	13	11	4	0	0	72	15	135
2019	More than 20 years in current department or agency	24	41	20	10	6	0	0	64	16	60
2018	Less than 3 years in current department or agency	40	37	11	9	2	0	0	78	11	269
2018	3 to 10 years in current department or agency	34	41	11	9	5	0	0	74	14	232
2018	11 to 20 years in current department or agency	33	46	9	4	7	0	1	80	11	132
2018	More than 20 years in current department or agency	24	39	14	9	11	2	0	65	20	52
2017	Less than 3 years in current department or agency	40	40	10	4	6	1	0	81	10	215
2017	3 to 10 years in current department or agency	33	47	11	7	2	0	0	80	9	245
2017	11 to 20 years in current department or agency	24	53	11	6	6	0	0	77	12	140
2017	More than 20 years in current department or agency	31	51	10	5	4	0	0	82	8	60

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	32	7	2	2	0	0	89	4	422
2020	3 to 10 years in current department or agency	53	32	7	5	2	0	0	85	7	255
2020	11 to 20 years in current department or agency	52	35	6	6	0	0	0	88	6	145
2020	More than 20 years in current department or agency	41	36	20	3	0	0	0	77	3	63
2019	Less than 3 years in current department or agency	58	31	6	3	2	0	0	89	5	288
2019	3 to 10 years in current department or agency	56	25	8	8	3	1	0	82	10	203
2019	11 to 20 years in current department or agency	42	40	10	5	3	0	1	83	8	137
2019	More than 20 years in current department or agency	42	46	5	7	0	0	0	88	7	59
2018	Less than 3 years in current department or agency	62	30	5	2	1	1	0	92	3	269
2018	3 to 10 years in current department or agency	55	33	5	4	2	1	0	89	6	231
2018	11 to 20 years in current department or agency	56	35	4	2	1	2	0	92	4	134
2018	More than 20 years in current department or agency	39	50	9	0	0	2	0	91	0	51
2017	Less than 3 years in current department or agency	50	37	8	3	1	2	0	88	4	215
2017	3 to 10 years in current department or agency	49	40	5	4	1	0	0	90	5	245
2017	11 to 20 years in current department or agency	40	42	11	3	3	1	0	83	6	139
2017	More than 20 years in current department or agency	40	46	6	4	5	0	0	85	9	60
2014	Less than 3 years in current department or agency	54	34	6	4	2	0	0	88	6	157
2014	3 to 10 years in current department or agency	53	34	8	2	2	1	0	88	5	303
2014	11 to 20 years in current department or agency	43	40	9	3	4	0	0	84	7	143
2014	More than 20 years in current department or agency	55	31	7	4	2	1	0	87	6	83

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	33	16	9	5	0	70	14	422
2020	3 to 10 years in current department or agency	33	35	7	13	11	0	68	24	256
2020	11 to 20 years in current department or agency	33	34	14	15	4	0	67	19	144
2020	More than 20 years in current department or agency	23	40	17	14	6	0	63	20	64
2019	Less than 3 years in current department or agency	42	34	12	7	5	0	76	12	292
2019	3 to 10 years in current department or agency	24	33	10	19	13	0	58	32	203
2019	11 to 20 years in current department or agency	26	30	14	15	16	0	55	31	137
2019	More than 20 years in current department or agency	22	40	20	8	10	0	62	18	60
2018	Less than 3 years in current department or agency	43	33	13	6	5	1	76	11	269
2018	3 to 10 years in current department or agency	31	31	14	10	14	0	62	24	232
2018	11 to 20 years in current department or agency	32	35	11	12	9	0	67	21	135
2018	More than 20 years in current department or agency	28	32	15	14	10	0	61	24	52
2017	Less than 3 years in current department or agency	45	33	6	9	4	2	80	14	214
2017	3 to 10 years in current department or agency	28	36	11	15	10	0	64	25	245
2017	11 to 20 years in current department or agency	25	43	9	9	13	1	68	22	139
2017	More than 20 years in current department or agency	23	45	13	8	11	0	68	19	60

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	30	11	3	2	0	85	5	419
2020	3 to 10 years in current department or agency	59	28	7	3	2	0	87	6	255
2020	11 to 20 years in current department or agency	58	31	6	4	1	0	89	5	144
2020	More than 20 years in current department or agency	50	28	13	8	0	0	79	8	63
2019	Less than 3 years in current department or agency	61	30	5	3	2	0	91	4	289
2019	3 to 10 years in current department or agency	58	32	6	3	2	0	89	5	203
2019	11 to 20 years in current department or agency	56	32	8	3	1	0	88	4	136
2019	More than 20 years in current department or agency	48	32	17	2	1	0	79	3	60
2018	Less than 3 years in current department or agency	63	26	7	2	0	1	90	3	268
2018	3 to 10 years in current department or agency	62	28	8	2	0	0	90	2	230
2018	11 to 20 years in current department or agency	59	28	9	3	1	0	87	4	129
2018	More than 20 years in current department or agency	58	36	5	0	0	0	95	0	52
2017	Less than 3 years in current department or agency	62	29	6	2	1	0	91	3	216
2017	3 to 10 years in current department or agency	58	35	5	2	0	0	93	2	243
2017	11 to 20 years in current department or agency	54	34	9	3	0	0	88	3	142
2017	More than 20 years in current department or agency	54	36	8	2	0	0	90	2	59
2014	Less than 3 years in current department or agency	69	24	5	1	1	0	93	2	156
2014	3 to 10 years in current department or agency	64	28	6	0	1	0	92	2	303
2014	11 to 20 years in current department or agency	63	26	8	2	1	1	89	3	144
2014	More than 20 years in current department or agency	61	29	6	1	2	1	90	4	83

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	32	14	11	7	1	0	68	18	420
2020	3 to 10 years in current department or agency	33	36	10	12	10	0	0	69	22	253
2020	11 to 20 years in current department or agency	30	40	15	11	5	0	0	69	16	144
2020	More than 20 years in current department or agency	24	31	26	11	8	0	0	54	20	64
2019	Less than 3 years in current department or agency	38	34	14	8	5	0	1	72	13	292
2019	3 to 10 years in current department or agency	23	39	16	13	9	0	0	61	23	203
2019	11 to 20 years in current department or agency	28	37	16	11	7	0	0	65	18	135
2019	More than 20 years in current department or agency	18	44	18	8	11	1	0	63	19	60
2018	Less than 3 years in current department or agency	32	37	19	6	5	1	1	70	11	266
2018	3 to 10 years in current department or agency	34	32	12	11	10	0	0	67	21	230
2018	11 to 20 years in current department or agency	29	39	14	10	7	0	0	69	18	134
2018	More than 20 years in current department or agency	20	39	17	12	10	0	2	60	23	52
2017	Less than 3 years in current department or agency	40	39	9	7	4	1	0	80	11	215
2017	3 to 10 years in current department or agency	29	38	11	12	9	0	0	68	21	245
2017	11 to 20 years in current department or agency	31	40	11	9	8	0	0	72	17	141
2017	More than 20 years in current department or agency	18	58	11	9	5	0	0	75	14	60
2014	Less than 3 years in current department or agency	31	44	10	10	6	0	0	74	16	157
2014	3 to 10 years in current department or agency	24	42	13	13	7	0	1	67	21	302
2014	11 to 20 years in current department or agency	24	43	12	13	8	1	0	68	21	144
2014	More than 20 years in current department or agency	21	41	17	13	7	1	0	63	21	83

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	33	17	11	5	0	0	68	15	424
2020	3 to 10 years in current department or agency	34	39	12	6	9	0	0	73	15	256
2020	11 to 20 years in current department or agency	34	37	14	11	4	0	0	71	15	145
2020	More than 20 years in current department or agency	26	36	20	14	5	0	0	61	19	64
2019	Less than 3 years in current department or agency	43	31	12	9	4	0	0	75	13	292
2019	3 to 10 years in current department or agency	26	36	18	12	8	0	0	62	20	202
2019	11 to 20 years in current department or agency	29	31	20	9	9	0	1	61	18	137
2019	More than 20 years in current department or agency	29	33	31	3	4	0	0	62	7	60
2018	Less than 3 years in current department or agency	40	31	16	6	6	1	1	71	12	269
2018	3 to 10 years in current department or agency	36	34	11	14	6	0	0	70	19	230
2018	11 to 20 years in current department or agency	31	43	14	6	6	0	0	74	12	134
2018	More than 20 years in current department or agency	19	36	16	17	7	0	5	58	25	52
2017	Less than 3 years in current department or agency	43	32	11	10	2	1	1	76	12	216
2017	3 to 10 years in current department or agency	32	37	13	12	6	0	0	70	17	245
2017	11 to 20 years in current department or agency	36	37	10	12	5	0	0	72	17	142
2017	More than 20 years in current department or agency	28	43	16	8	5	0	0	72	13	60
2014	Less than 3 years in current department or agency	32	38	14	9	6	0	1	71	15	156
2014	3 to 10 years in current department or agency	29	36	17	10	7	0	0	65	18	303
2014	11 to 20 years in current department or agency	31	37	13	8	10	0	1	68	18	143
2014	More than 20 years in current department or agency	29	30	22	14	5	0	0	59	19	83

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	38	13	8	3	0	75	11	419
2020	3 to 10 years in current department or agency	31	41	11	9	7	1	72	17	256
2020	11 to 20 years in current department or agency	31	40	13	12	3	0	71	15	143
2020	More than 20 years in current department or agency	22	33	30	8	7	0	55	15	62
2019	Less than 3 years in current department or agency	38	38	10	11	3	0	76	14	289
2019	3 to 10 years in current department or agency	21	38	11	19	11	0	59	30	202
2019	11 to 20 years in current department or agency	25	44	11	15	5	0	69	20	137
2019	More than 20 years in current department or agency	13	47	24	10	6	0	60	16	59
2018	Less than 3 years in current department or agency	34	37	16	8	5	1	72	13	269
2018	3 to 10 years in current department or agency	29	35	14	15	8	0	64	23	231
2018	11 to 20 years in current department or agency	30	34	17	11	7	0	64	18	130
2018	More than 20 years in current department or agency	23	34	18	18	7	0	57	25	51
2017	Less than 3 years in current department or agency	41	31	11	12	4	1	73	16	216
2017	3 to 10 years in current department or agency	27	39	11	15	8	0	66	23	245
2017	11 to 20 years in current department or agency	29	42	9	14	6	0	71	20	141
2017	More than 20 years in current department or agency	22	46	20	8	3	0	69	11	60
2014	Less than 3 years in current department or agency	38	37	9	8	8	0	75	16	157
2014	3 to 10 years in current department or agency	30	37	16	10	7	0	67	17	303
2014	11 to 20 years in current department or agency	31	38	16	9	6	0	69	15	144
2014	More than 20 years in current department or agency	28	33	23	11	5	0	61	16	83

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	33	9	4	3	0	0	84	7	423
2020	3 to 10 years in current department or agency	48	33	9	5	5	0	0	81	10	256
2020	11 to 20 years in current department or agency	43	38	11	7	1	1	0	81	8	144
2020	More than 20 years in current department or agency	44	36	13	3	5	0	0	79	8	64
2019	Less than 3 years in current department or agency	55	32	8	3	3	0	0	87	6	293
2019	3 to 10 years in current department or agency	41	35	13	7	4	0	1	77	11	203
2019	11 to 20 years in current department or agency	46	31	10	10	3	0	0	77	13	136
2019	More than 20 years in current department or agency	36	42	21	1	0	0	0	78	1	60
2018	Less than 3 years in current department or agency	51	36	7	3	2	1	0	88	5	269
2018	3 to 10 years in current department or agency	44	35	11	7	3	0	0	80	9	228
2018	11 to 20 years in current department or agency	49	31	9	8	3	0	0	80	11	135
2018	More than 20 years in current department or agency	44	41	10	0	5	0	0	85	5	52
2017	Less than 3 years in current department or agency	52	36	7	2	2	0	0	89	5	216
2017	3 to 10 years in current department or agency	41	45	8	5	1	0	0	86	6	243
2017	11 to 20 years in current department or agency	41	42	8	6	4	0	0	82	10	142
2017	More than 20 years in current department or agency	39	52	2	7	0	0	0	91	7	60
2014	Less than 3 years in current department or agency	51	36	9	1	2	1	0	88	4	157
2014	3 to 10 years in current department or agency	43	37	12	5	3	1	0	81	8	303
2014	11 to 20 years in current department or agency	48	36	7	6	2	1	0	84	9	144
2014	More than 20 years in current department or agency	44	34	15	4	2	0	0	78	7	82

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	30	16	10	10	0	0	64	20	420
2020	3 to 10 years in current department or agency	27	30	20	10	13	0	0	57	23	258
2020	11 to 20 years in current department or agency	32	32	18	10	8	0	0	65	17	142
2020	More than 20 years in current department or agency	29	33	18	16	4	0	0	62	20	63
2019	Less than 3 years in current department or agency	37	31	17	6	9	0	1	68	15	293
2019	3 to 10 years in current department or agency	28	25	18	16	13	0	0	53	28	201
2019	11 to 20 years in current department or agency	28	30	15	22	5	0	0	58	28	138
2019	More than 20 years in current department or agency	32	33	20	8	7	0	0	65	15	60
2018	Less than 3 years in current department or agency	39	32	13	8	5	1	0	73	14	268
2018	3 to 10 years in current department or agency	32	28	20	13	7	0	0	60	20	233
2018	11 to 20 years in current department or agency	28	33	17	15	7	0	0	62	21	135
2018	More than 20 years in current department or agency	51	26	10	11	3	0	0	77	14	52
2017	Less than 3 years in current department or agency	40	32	15	8	4	1	2	73	12	216
2017	3 to 10 years in current department or agency	31	34	19	10	6	0	0	65	16	245
2017	11 to 20 years in current department or agency	35	43	14	4	2	0	1	79	6	140
2017	More than 20 years in current department or agency	35	38	10	9	8	0	0	73	17	59
2014	Less than 3 years in current department or agency	41	25	20	6	7	0	0	66	14	157
2014	3 to 10 years in current department or agency	44	31	12	6	6	0	0	75	13	303
2014	11 to 20 years in current department or agency	45	32	15	5	2	0	1	78	7	144
2014	More than 20 years in current department or agency	36	31	17	10	4	1	1	68	14	82

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	11	21	34	22	11	0	1	33	32	422
2020	3 to 10 years in current department or agency	19	28	28	18	5	0	2	24	48	256
2020	11 to 20 years in current department or agency	10	34	31	16	8	0	0	25	44	145
2020	More than 20 years in current department or agency	11	29	40	12	8	0	0	20	40	64
2019	Less than 3 years in current department or agency	10	24	27	21	15	1	2	37	35	292
2019	3 to 10 years in current department or agency	13	29	33	17	7	0	1	24	42	202
2019	11 to 20 years in current department or agency	15	28	34	18	4	0	1	22	44	139
2019	More than 20 years in current department or agency	17	25	36	14	4	2	1	19	44	60
2018	Less than 3 years in current department or agency	6	20	32	24	13	3	2	39	28	269
2018	3 to 10 years in current department or agency	12	34	28	18	7	0	1	25	47	231
2018	11 to 20 years in current department or agency	10	27	31	26	3	1	2	30	38	133
2018	More than 20 years in current department or agency	18	24	32	21	0	2	2	22	44	52
2017	Less than 3 years in current department or agency	8	19	35	16	12	4	5	31	30	215
2017	3 to 10 years in current department or agency	12	24	34	17	8	2	3	26	38	245
2017	11 to 20 years in current department or agency	10	26	40	16	6	0	4	22	37	140
2017	More than 20 years in current department or agency	17	18	43	13	5	2	2	19	36	57
2014	Less than 3 years in current department or agency	4	17	32	26	16	1	5	44	22	156
2014	3 to 10 years in current department or agency	6	19	36	27	8	1	3	37	26	303
2014	11 to 20 years in current department or agency	7	24	34	21	9	1	4	32	33	144
2014	More than 20 years in current department or agency	7	23	40	20	6	2	1	27	31	82

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	8	14	25	28	21	3	2	51	23	421
2020	3 to 10 years in current department or agency	13	20	30	23	12	0	2	36	34	255
2020	11 to 20 years in current department or agency	7	21	35	21	14	1	0	36	28	143
2020	More than 20 years in current department or agency	7	16	38	26	11	2	0	38	24	63
2019	Less than 3 years in current department or agency	10	15	30	23	16	4	2	41	27	290
2019	3 to 10 years in current department or agency	18	31	30	15	4	1	1	20	50	202
2019	11 to 20 years in current department or agency	20	25	30	17	7	2	0	24	46	137
2019	More than 20 years in current department or agency	16	29	28	15	9	0	2	25	46	60
2018	Less than 3 years in current department or agency	10	20	25	20	18	6	1	41	33	268
2018	3 to 10 years in current department or agency	19	29	23	17	9	1	2	27	50	230
2018	11 to 20 years in current department or agency	11	27	37	18	6	0	2	24	39	131
2018	More than 20 years in current department or agency	24	26	30	17	0	0	2	18	51	51
2017	Less than 3 years in current department or agency	8	17	27	22	13	8	6	40	29	213
2017	3 to 10 years in current department or agency	13	26	26	15	13	3	4	30	43	245
2017	11 to 20 years in current department or agency	18	21	29	16	11	1	4	28	42	142
2017	More than 20 years in current department or agency	18	17	34	25	3	2	2	29	36	58
2014	Less than 3 years in current department or agency	9	17	25	23	15	7	4	43	29	157
2014	3 to 10 years in current department or agency	10	21	29	23	11	2	3	36	34	303
2014	11 to 20 years in current department or agency	12	20	35	18	9	1	4	28	34	144
2014	More than 20 years in current department or agency	12	28	29	15	15	1	1	30	40	83

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	8	15	28	26	16	4	4	45	25	422
2020	3 to 10 years in current department or agency	13	16	32	23	12	3	3	36	30	255
2020	11 to 20 years in current department or agency	10	15	38	20	13	1	4	34	26	144
2020	More than 20 years in current department or agency	7	20	36	20	8	2	7	31	29	62
2019	Less than 3 years in current department or agency	8	12	27	26	19	4	4	49	21	292
2019	3 to 10 years in current department or agency	16	20	22	24	11	3	3	38	39	201
2019	11 to 20 years in current department or agency	12	18	30	23	10	2	6	35	32	138
2019	More than 20 years in current department or agency	13	18	41	15	8	2	2	24	33	59
2018	Less than 3 years in current department or agency	8	19	24	24	17	4	4	45	29	267
2018	3 to 10 years in current department or agency	10	21	25	25	9	2	7	38	35	231
2018	11 to 20 years in current department or agency	12	18	29	23	10	3	5	35	34	132
2018	More than 20 years in current department or agency	20	16	41	9	6	2	7	17	39	51
2017	Less than 3 years in current department or agency	7	12	26	26	15	6	8	48	22	212
2017	3 to 10 years in current department or agency	10	11	30	21	15	3	10	41	25	246
2017	11 to 20 years in current department or agency	12	21	26	16	14	1	10	35	36	142
2017	More than 20 years in current department or agency	11	15	38	17	6	7	6	26	30	58
2014	Less than 3 years in current department or agency	6	12	25	24	17	5	11	49	21	157
2014	3 to 10 years in current department or agency	9	17	30	23	11	2	8	38	29	302
2014	11 to 20 years in current department or agency	13	17	24	24	12	2	7	40	34	144
2014	More than 20 years in current department or agency	8	24	32	15	9	4	8	27	37	83

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	7	16	28	27	18	1	2	47	24	417
2020	3 to 10 years in current department or agency	14	16	32	25	13	0	0	38	30	256
2020	11 to 20 years in current department or agency	6	18	36	26	13	0	0	39	24	144
2020	More than 20 years in current department or agency	6	21	27	32	12	2	0	45	28	62
2019	Less than 3 years in current department or agency	8	11	29	27	21	1	2	50	20	288
2019	3 to 10 years in current department or agency	15	16	34	24	9	1	1	34	32	201
2019	11 to 20 years in current department or agency	6	17	41	25	8	0	2	34	24	137
2019	More than 20 years in current department or agency	9	24	37	19	9	2	0	29	34	60
2018	Less than 3 years in current department or agency	7	12	30	24	21	3	2	47	20	268
2018	3 to 10 years in current department or agency	12	18	31	25	12	1	0	37	31	228
2018	11 to 20 years in current department or agency	7	18	35	28	9	0	3	38	26	132
2018	More than 20 years in current department or agency	9	15	46	21	7	0	2	29	25	50
2017	Less than 3 years in current department or agency	7	17	19	30	18	5	4	53	26	212
2017	3 to 10 years in current department or agency	10	18	26	29	15	0	2	45	28	243
2017	11 to 20 years in current department or agency	7	14	39	25	10	0	4	37	22	142
2017	More than 20 years in current department or agency	13	18	35	28	4	2	0	33	31	58
2014	Less than 3 years in current department or agency	14	11	21	28	20	1	6	51	26	156
2014	3 to 10 years in current department or agency	5	15	29	34	15	0	2	50	20	301
2014	11 to 20 years in current department or agency	4	12	40	26	14	0	4	41	17	143
2014	More than 20 years in current department or agency	4	17	39	25	12	3	0	38	22	83

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	11	13	23	27	20	2	4	50	26	423
2020	3 to 10 years in current department or agency	19	22	28	19	10	0	2	30	42	255
2020	11 to 20 years in current department or agency	10	24	31	20	15	0	1	35	34	145
2020	More than 20 years in current department or agency	15	22	31	16	13	0	4	30	38	64
2019	Less than 3 years in current department or agency	13	14	27	23	17	2	4	42	29	292
2019	3 to 10 years in current department or agency	22	19	36	15	6	1	0	21	42	201
2019	11 to 20 years in current department or agency	10	30	37	14	8	0	1	22	41	138
2019	More than 20 years in current department or agency	18	26	34	19	4	0	0	22	43	60
2018	Less than 3 years in current department or agency	14	14	28	15	21	3	4	40	30	267
2018	3 to 10 years in current department or agency	21	27	26	15	11	1	0	26	48	233
2018	11 to 20 years in current department or agency	16	28	32	16	6	1	2	22	45	134
2018	More than 20 years in current department or agency	15	38	31	9	4	0	2	13	55	51
2017	Less than 3 years in current department or agency	14	18	22	18	17	4	6	39	37	212
2017	3 to 10 years in current department or agency	22	23	27	15	10	0	3	26	46	245
2017	11 to 20 years in current department or agency	14	26	29	19	9	0	3	29	41	141
2017	More than 20 years in current department or agency	25	26	32	9	6	2	0	15	52	57
2014	Less than 3 years in current department or agency	17	17	19	23	19	1	4	44	36	157
2014	3 to 10 years in current department or agency	17	19	32	19	10	0	3	30	37	303
2014	11 to 20 years in current department or agency	12	25	39	15	6	0	3	22	38	142
2014	More than 20 years in current department or agency	8	23	40	15	9	2	3	25	33	83

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	9	14	17	26	22	7	4	55	26	420
2020	3 to 10 years in current department or agency	10	20	26	25	13	3	3	40	32	255
2020	11 to 20 years in current department or agency	5	14	37	26	15	2	1	42	20	145
2020	More than 20 years in current department or agency	8	9	40	28	13	0	1	42	17	63
2019	Less than 3 years in current department or agency	16	19	25	19	13	6	3	35	38	289
2019	3 to 10 years in current department or agency	25	21	30	17	5	1	2	22	48	201
2019	11 to 20 years in current department or agency	21	23	28	17	7	0	4	26	45	139
2019	More than 20 years in current department or agency	27	28	23	11	9	0	2	20	56	59
2018	Less than 3 years in current department or agency	14	18	25	17	16	7	4	37	35	268
2018	3 to 10 years in current department or agency	19	25	30	16	8	2	1	25	44	233
2018	11 to 20 years in current department or agency	8	28	28	24	8	1	2	33	38	129
2018	More than 20 years in current department or agency	23	36	30	8	0	2	0	9	61	50
2017	Less than 3 years in current department or agency	15	16	23	23	10	10	4	38	36	213
2017	3 to 10 years in current department or agency	14	23	29	17	13	1	4	31	39	245
2017	11 to 20 years in current department or agency	13	23	34	9	17	1	4	27	38	142
2017	More than 20 years in current department or agency	19	28	23	23	6	2	0	30	47	58
2014	Less than 3 years in current department or agency	11	24	19	17	12	8	9	35	41	157
2014	3 to 10 years in current department or agency	17	15	25	24	14	1	4	40	34	303
2014	11 to 20 years in current department or agency	10	22	33	19	10	0	5	31	34	144
2014	More than 20 years in current department or agency	8	24	27	21	12	4	4	36	34	82

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	8	15	31	19	19	5	3	42	25	421
2020	3 to 10 years in current department or agency	11	24	32	19	11	1	1	31	36	251
2020	11 to 20 years in current department or agency	5	25	37	21	11	1	1	32	31	144
2020	More than 20 years in current department or agency	11	11	37	28	11	0	2	39	23	64
2019	Less than 3 years in current department or agency	9	14	30	26	15	3	3	43	25	292
2019	3 to 10 years in current department or agency	16	22	32	20	8	1	1	29	39	200
2019	11 to 20 years in current department or agency	10	22	34	25	7	0	2	33	33	138
2019	More than 20 years in current department or agency	13	28	38	14	4	3	0	19	42	60
2018	Less than 3 years in current department or agency	11	13	33	19	15	7	3	38	26	266
2018	3 to 10 years in current department or agency	15	21	29	21	9	3	2	32	38	233
2018	11 to 20 years in current department or agency	14	16	36	20	8	3	3	30	32	133
2018	More than 20 years in current department or agency	17	24	33	19	2	2	2	22	43	51
2017	Less than 3 years in current department or agency	9	14	32	16	16	8	6	37	26	214
2017	3 to 10 years in current department or agency	11	22	31	19	11	2	4	32	35	246
2017	11 to 20 years in current department or agency	13	17	38	17	11	0	3	30	31	142
2017	More than 20 years in current department or agency	9	29	28	23	6	5	0	30	40	58
2014	Less than 3 years in current department or agency	8	15	25	21	21	3	6	46	26	157
2014	3 to 10 years in current department or agency	8	17	34	21	11	2	6	35	28	303
2014	11 to 20 years in current department or agency	7	21	33	23	8	1	8	34	30	144
2014	More than 20 years in current department or agency	7	16	47	15	7	3	5	23	26	82

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	4	15	35	28	16	0	2	45	19	422
2020	3 to 10 years in current department or agency	8	18	35	27	12	1	0	39	25	256
2020	11 to 20 years in current department or agency	5	13	38	30	14	0	0	44	18	145
2020	More than 20 years in current department or agency	10	11	46	23	8	0	2	32	22	63
2019	Less than 3 years in current department or agency	7	15	38	26	12	0	2	39	22	291
2019	3 to 10 years in current department or agency	13	22	34	22	7	1	1	30	35	202
2019	11 to 20 years in current department or agency	9	22	40	26	3	0	1	29	31	139
2019	More than 20 years in current department or agency	9	28	44	14	3	0	2	17	38	60

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	32	19	6	5	8	5	65	13	419
2020	3 to 10 years in current department or agency	26	31	16	8	7	5	6	65	17	258
2020	11 to 20 years in current department or agency	29	32	17	12	4	4	3	65	17	145
2020	More than 20 years in current department or agency	29	21	24	15	6	1	3	53	22	64
2019	Less than 3 years in current department or agency	36	28	14	6	5	6	4	72	13	293
2019	3 to 10 years in current department or agency	25	28	18	10	10	5	4	59	22	202
2019	11 to 20 years in current department or agency	18	34	24	11	9	2	2	54	21	136
2019	More than 20 years in current department or agency	22	30	21	11	8	9	0	57	20	59
2018	Less than 3 years in current department or agency	26	28	19	7	4	9	6	64	14	267
2018	3 to 10 years in current department or agency	23	33	20	13	3	6	2	61	17	233
2018	11 to 20 years in current department or agency	18	42	18	8	7	6	2	65	16	132
2018	More than 20 years in current department or agency	30	28	22	10	8	0	2	59	19	50
2017	Less than 3 years in current department or agency	37	25	11	6	3	11	8	76	11	215
2017	3 to 10 years in current department or agency	25	34	15	12	4	7	4	65	18	245
2017	11 to 20 years in current department or agency	24	42	12	11	7	1	2	69	19	142
2017	More than 20 years in current department or agency	26	37	17	9	3	8	0	68	14	60
2014	Less than 3 years in current department or agency	36	31	15	8	1	6	4	74	10	157
2014	3 to 10 years in current department or agency	33	35	12	9	5	2	3	72	15	303
2014	11 to 20 years in current department or agency	29	31	23	9	3	2	3	64	12	144
2014	More than 20 years in current department or agency	29	38	17	7	7	1	1	68	14	83

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	27	8	5	4	2	0	83	9	422
2020	3 to 10 years in current department or agency	47	30	7	8	7	1	0	78	14	254
2020	11 to 20 years in current department or agency	47	31	6	10	5	2	0	80	14	144
2020	More than 20 years in current department or agency	46	34	6	11	2	0	0	80	13	64
2019	Less than 3 years in current department or agency	54	28	8	6	4	1	0	82	10	291
2019	3 to 10 years in current department or agency	38	29	8	15	8	1	1	68	24	202
2019	11 to 20 years in current department or agency	40	32	8	12	8	0	0	73	20	137
2019	More than 20 years in current department or agency	39	31	10	7	8	2	2	73	16	60
2018	Less than 3 years in current department or agency	53	27	7	7	4	1	1	81	12	267
2018	3 to 10 years in current department or agency	43	28	12	10	6	0	1	72	17	233
2018	11 to 20 years in current department or agency	45	35	8	7	5	1	0	81	11	131
2018	More than 20 years in current department or agency	43	25	14	7	9	2	0	70	16	51
2017	Less than 3 years in current department or agency	57	25	5	7	4	2	0	84	11	216
2017	3 to 10 years in current department or agency	42	34	8	10	6	1	0	76	16	246
2017	11 to 20 years in current department or agency	41	34	9	6	8	1	1	77	14	142
2017	More than 20 years in current department or agency	41	35	10	8	3	2	0	78	11	60
2014	Less than 3 years in current department or agency	54	25	9	9	2	1	0	80	11	157
2014	3 to 10 years in current department or agency	50	30	10	6	3	1	0	81	9	303
2014	11 to 20 years in current department or agency	54	27	10	6	3	0	0	81	9	144
2014	More than 20 years in current department or agency	52	29	3	10	6	0	0	81	16	83

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	63	26	6	3	1	0	89	5	419
2020	3 to 10 years in current department or agency	59	27	5	4	4	0	86	9	258
2020	11 to 20 years in current department or agency	53	33	10	3	1	0	86	4	144
2020	More than 20 years in current department or agency	62	35	3	0	0	0	97	0	64
2019	Less than 3 years in current department or agency	61	27	6	3	2	0	89	6	292
2019	3 to 10 years in current department or agency	50	31	6	8	3	1	82	12	202
2019	11 to 20 years in current department or agency	42	40	7	8	2	0	83	10	134
2019	More than 20 years in current department or agency	52	26	14	9	0	0	77	9	60
2018	Less than 3 years in current department or agency	59	30	7	3	1	1	89	4	267
2018	3 to 10 years in current department or agency	53	36	8	2	1	1	90	3	231
2018	11 to 20 years in current department or agency	49	39	5	5	2	0	88	7	132
2018	More than 20 years in current department or agency	48	43	8	0	1	0	91	1	51
2017	Less than 3 years in current department or agency	60	30	4	3	2	0	91	5	215
2017	3 to 10 years in current department or agency	48	38	9	3	2	0	86	5	244
2017	11 to 20 years in current department or agency	42	39	9	7	3	0	81	9	142
2017	More than 20 years in current department or agency	43	46	2	4	6	0	89	9	59
2014	Less than 3 years in current department or agency	48	42	4	7	0	0	89	7	157
2014	3 to 10 years in current department or agency	47	37	7	7	1	0	84	8	302
2014	11 to 20 years in current department or agency	45	39	10	5	1	0	84	6	144
2014	More than 20 years in current department or agency	47	36	7	5	5	0	83	10	83

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	34	10	3	2	2	0	85	5	422
2020	3 to 10 years in current department or agency	49	31	10	4	5	2	0	81	9	253
2020	11 to 20 years in current department or agency	43	32	12	10	1	2	0	76	11	144
2020	More than 20 years in current department or agency	43	36	16	3	0	0	2	80	4	64
2019	Less than 3 years in current department or agency	51	33	10	2	2	1	0	86	4	292
2019	3 to 10 years in current department or agency	40	34	13	6	5	1	0	75	12	202
2019	11 to 20 years in current department or agency	34	34	19	10	4	0	0	68	13	137
2019	More than 20 years in current department or agency	32	44	13	11	0	0	0	76	11	60
2018	Less than 3 years in current department or agency	46	37	8	5	2	2	1	86	6	266
2018	3 to 10 years in current department or agency	42	38	13	6	1	1	0	80	7	232
2018	11 to 20 years in current department or agency	38	43	9	7	2	1	0	82	9	133
2018	More than 20 years in current department or agency	38	50	6	0	2	2	2	91	3	51

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	20	9	7	4	7	4	77	12	422
2020	3 to 10 years in current department or agency	50	19	12	4	6	6	3	76	11	258
2020	11 to 20 years in current department or agency	42	32	8	3	4	6	3	83	8	145
2020	More than 20 years in current department or agency	40	23	13	9	5	1	9	70	15	63

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	24	15	5	5	2	6	73	11	423
2020	3 to 10 years in current department or agency	45	26	12	6	5	1	4	75	12	258
2020	11 to 20 years in current department or agency	40	31	13	3	3	1	10	79	7	145
2020	More than 20 years in current department or agency	35	27	18	2	5	2	11	72	8	64
2019	Less than 3 years in current department or agency	44	26	15	5	3	1	5	75	9	292
2019	3 to 10 years in current department or agency	37	23	20	6	5	1	8	66	13	203
2019	11 to 20 years in current department or agency	36	28	20	3	2	2	9	72	6	139
2019	More than 20 years in current department or agency	22	28	28	6	6	2	7	56	14	59

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	32	11	8	6	0	1	76	14	423
2020	3 to 10 years in current department or agency	43	30	14	6	7	0	0	73	13	256
2020	11 to 20 years in current department or agency	43	29	11	13	3	0	1	72	16	143
2020	More than 20 years in current department or agency	38	31	19	8	3	0	0	69	12	64
2019	Less than 3 years in current department or agency	46	29	11	7	6	1	2	76	13	291
2019	3 to 10 years in current department or agency	37	30	14	9	9	1	1	68	19	202
2019	11 to 20 years in current department or agency	29	35	16	13	7	0	0	65	19	136
2019	More than 20 years in current department or agency	26	37	16	9	12	0	0	63	21	60
2018	Less than 3 years in current department or agency	40	33	14	7	5	1	0	74	12	268
2018	3 to 10 years in current department or agency	35	41	11	6	7	0	1	76	13	231
2018	11 to 20 years in current department or agency	35	43	12	5	5	0	0	78	10	132
2018	More than 20 years in current department or agency	38	38	10	7	6	0	0	76	13	50
2017	Less than 3 years in current department or agency	45	34	8	8	4	0	1	80	11	216
2017	3 to 10 years in current department or agency	37	36	12	8	4	1	2	75	13	245
2017	11 to 20 years in current department or agency	30	47	12	4	5	0	1	78	9	142
2017	More than 20 years in current department or agency	38	42	6	11	3	0	0	80	14	60
2014	Less than 3 years in current department or agency	42	34	10	8	3	1	2	78	12	157
2014	3 to 10 years in current department or agency	36	35	11	10	6	1	1	72	16	303
2014	11 to 20 years in current department or agency	34	35	18	6	6	0	2	70	12	144
2014	More than 20 years in current department or agency	31	39	13	8	8	0	0	70	17	83

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	25	15	4	4	2	2	76	9	422
2020	3 to 10 years in current department or agency	46	29	11	4	6	2	1	78	11	258
2020	11 to 20 years in current department or agency	42	28	15	5	4	4	4	75	10	145
2020	More than 20 years in current department or agency	37	26	19	9	7	0	3	65	16	64

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	28	9	6	3	1	1	82	9	424
2020	3 to 10 years in current department or agency	44	38	8	6	5	0	0	82	11	258
2020	11 to 20 years in current department or agency	46	34	10	8	2	1	0	80	10	145
2020	More than 20 years in current department or agency	49	31	11	8	2	0	0	80	10	64
2019	Less than 3 years in current department or agency	51	31	9	5	3	1	2	83	7	288
2019	3 to 10 years in current department or agency	41	32	11	8	7	1	0	74	15	201
2019	11 to 20 years in current department or agency	38	39	9	10	3	1	0	78	13	135
2019	More than 20 years in current department or agency	33	30	22	10	4	0	0	64	14	60
2018	Less than 3 years in current department or agency	49	32	8	7	3	1	0	82	10	266
2018	3 to 10 years in current department or agency	45	34	9	8	4	0	1	79	12	230
2018	11 to 20 years in current department or agency	46	40	5	5	3	1	0	86	8	132
2018	More than 20 years in current department or agency	32	50	8	4	6	0	0	82	10	50
2017	Less than 3 years in current department or agency	58	25	7	7	3	0	0	83	10	215
2017	3 to 10 years in current department or agency	40	37	9	9	3	0	1	78	12	245
2017	11 to 20 years in current department or agency	39	43	9	2	5	2	1	84	7	142
2017	More than 20 years in current department or agency	33	53	5	4	3	1	0	88	7	60
2014	Less than 3 years in current department or agency	51	33	8	7	1	0	0	84	8	157
2014	3 to 10 years in current department or agency	40	34	12	8	5	1	1	75	13	302
2014	11 to 20 years in current department or agency	48	30	15	4	2	0	1	78	6	144
2014	More than 20 years in current department or agency	41	28	10	15	6	0	0	69	21	83

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	35	65	423
2020	3 to 10 years in current department or agency	45	55	258
2020	11 to 20 years in current department or agency	33	67	144
2020	More than 20 years in current department or agency	37	63	64

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	17	12	3	4	7	12	77	8	423
2020	3 to 10 years in current department or agency	51	23	7	3	4	4	8	85	8	258
2020	11 to 20 years in current department or agency	43	22	9	5	2	8	11	80	9	144
2020	More than 20 years in current department or agency	47	25	7	6	2	6	7	83	9	63

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	28	9	6	3	0	0	81	9	423
2020	3 to 10 years in current department or agency	50	29	8	6	6	0	0	79	12	258
2020	11 to 20 years in current department or agency	49	27	13	6	4	1	1	77	10	145
2020	More than 20 years in current department or agency	57	26	4	10	3	0	0	83	13	63
2019	Less than 3 years in current department or agency	58	25	8	3	4	0	1	84	7	292
2019	3 to 10 years in current department or agency	45	28	12	8	6	1	0	74	14	202
2019	11 to 20 years in current department or agency	37	39	9	10	5	0	0	76	15	139
2019	More than 20 years in current department or agency	32	50	8	3	8	0	0	81	11	60
2018	Less than 3 years in current department or agency	55	26	8	6	4	1	0	82	10	267
2018	3 to 10 years in current department or agency	47	28	11	9	5	0	0	75	13	229
2018	11 to 20 years in current department or agency	51	32	5	6	5	1	0	84	11	131
2018	More than 20 years in current department or agency	47	29	11	2	11	0	0	76	13	50
2017	Less than 3 years in current department or agency	65	21	6	5	4	0	0	86	8	215
2017	3 to 10 years in current department or agency	53	25	9	7	5	1	1	79	12	245
2017	11 to 20 years in current department or agency	44	29	16	6	4	0	1	73	10	142
2017	More than 20 years in current department or agency	54	33	5	5	3	0	0	87	9	60
2014	Less than 3 years in current department or agency	54	32	6	6	2	0	0	86	8	157
2014	3 to 10 years in current department or agency	47	31	11	5	5	1	0	78	10	303
2014	11 to 20 years in current department or agency	55	27	10	3	4	0	1	83	7	144
2014	More than 20 years in current department or agency	50	22	10	11	5	2	0	74	16	83

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	30	14	6	3	8	1	75	10	421
2020	3 to 10 years in current department or agency	33	31	15	8	7	5	0	68	16	258
2020	11 to 20 years in current department or agency	26	33	18	6	7	11	0	66	14	144
2020	More than 20 years in current department or agency	22	35	19	15	1	8	0	62	18	64
2019	Less than 3 years in current department or agency	33	33	17	6	1	9	0	74	8	291
2019	3 to 10 years in current department or agency	23	28	19	11	12	7	0	55	25	202
2019	11 to 20 years in current department or agency	16	34	22	10	13	5	0	53	24	139
2019	More than 20 years in current department or agency	18	32	28	8	8	3	2	52	18	60
2018	Less than 3 years in current department or agency	42	24	16	4	3	11	0	75	7	268
2018	3 to 10 years in current department or agency	22	33	19	11	9	5	1	58	21	231
2018	11 to 20 years in current department or agency	20	40	13	13	8	6	0	64	22	134
2018	More than 20 years in current department or agency	16	20	38	8	8	8	2	40	18	51
2017	Less than 3 years in current department or agency	41	33	10	5	4	8	0	81	9	215
2017	3 to 10 years in current department or agency	26	36	18	10	6	3	0	65	16	246
2017	11 to 20 years in current department or agency	20	36	14	11	8	11	0	63	21	142
2017	More than 20 years in current department or agency	24	26	21	11	7	11	0	56	20	60
2014	Less than 3 years in current department or agency	38	30	14	4	2	12	0	78	7	157
2014	3 to 10 years in current department or agency	23	36	17	10	5	8	0	64	16	303
2014	11 to 20 years in current department or agency	18	35	19	13	4	10	1	59	19	144
2014	More than 20 years in current department or agency	28	25	19	15	4	8	0	57	22	83

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	33	15	12	3	3	0	69	16	421
2020	3 to 10 years in current department or agency	25	33	18	13	10	1	0	59	23	258
2020	11 to 20 years in current department or agency	19	40	16	15	7	2	0	61	23	143
2020	More than 20 years in current department or agency	26	27	16	21	7	4	0	55	28	62
2019	Less than 3 years in current department or agency	31	36	17	10	1	5	0	71	12	290
2019	3 to 10 years in current department or agency	19	29	16	20	12	4	0	50	34	202
2019	11 to 20 years in current department or agency	15	35	19	18	13	1	0	50	31	138
2019	More than 20 years in current department or agency	11	28	31	18	8	3	0	41	27	60
2018	Less than 3 years in current department or agency	40	28	18	7	4	4	0	70	11	269
2018	3 to 10 years in current department or agency	20	32	17	18	11	2	0	53	30	232
2018	11 to 20 years in current department or agency	18	34	22	16	10	1	0	52	26	134
2018	More than 20 years in current department or agency	11	33	25	14	15	2	0	45	29	51
2017	Less than 3 years in current department or agency	35	32	12	11	4	5	0	71	16	214
2017	3 to 10 years in current department or agency	20	37	14	20	7	1	0	58	28	246
2017	11 to 20 years in current department or agency	15	38	14	18	11	4	0	55	30	142
2017	More than 20 years in current department or agency	19	22	24	23	11	1	0	42	34	60
2014	Less than 3 years in current department or agency	31	29	12	11	9	7	1	66	22	157
2014	3 to 10 years in current department or agency	18	32	23	15	8	5	0	52	24	303
2014	11 to 20 years in current department or agency	16	38	18	18	8	2	0	55	27	143
2014	More than 20 years in current department or agency	22	25	19	20	10	2	1	49	31	83

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	32	20	13	5	6	0	60	19	423
2020	3 to 10 years in current department or agency	19	34	16	18	11	2	0	53	30	258
2020	11 to 20 years in current department or agency	15	35	22	13	11	3	0	53	25	144
2020	More than 20 years in current department or agency	17	34	11	22	10	6	0	54	34	64
2019	Less than 3 years in current department or agency	25	31	19	15	2	8	0	61	19	289
2019	3 to 10 years in current department or agency	13	28	18	22	13	4	0	43	37	201
2019	11 to 20 years in current department or agency	8	33	26	15	12	6	0	43	29	136
2019	More than 20 years in current department or agency	7	29	33	16	11	5	0	37	28	60
2018	Less than 3 years in current department or agency	26	32	18	10	3	10	0	64	15	268
2018	3 to 10 years in current department or agency	14	32	18	19	12	4	0	48	33	231
2018	11 to 20 years in current department or agency	12	27	30	16	13	2	0	40	29	133
2018	More than 20 years in current department or agency	7	24	35	11	17	6	0	33	30	50
2017	Less than 3 years in current department or agency	25	31	15	13	5	11	0	63	20	215
2017	3 to 10 years in current department or agency	12	35	15	23	11	4	0	49	35	245
2017	11 to 20 years in current department or agency	12	35	17	19	11	5	0	50	32	142
2017	More than 20 years in current department or agency	13	20	29	23	11	3	0	35	35	60
2014	Less than 3 years in current department or agency	22	27	15	15	9	12	1	56	27	157
2014	3 to 10 years in current department or agency	14	26	22	19	11	7	0	44	33	301
2014	11 to 20 years in current department or agency	9	31	23	20	11	7	0	43	33	144
2014	More than 20 years in current department or agency	14	19	36	18	10	4	0	34	29	83

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	34	17	15	6	4	0	61	21	423
2020	3 to 10 years in current department or agency	17	31	16	22	12	1	0	49	35	258
2020	11 to 20 years in current department or agency	17	34	19	17	10	3	0	52	28	143
2020	More than 20 years in current department or agency	23	26	18	21	10	2	0	50	31	63
2019	Less than 3 years in current department or agency	22	32	19	17	6	4	0	56	24	290
2019	3 to 10 years in current department or agency	12	24	19	22	21	2	0	37	44	202
2019	11 to 20 years in current department or agency	8	35	22	22	11	1	0	44	34	136
2019	More than 20 years in current department or agency	6	34	17	23	18	2	0	40	42	60
2018	Less than 3 years in current department or agency	25	30	16	16	6	6	0	60	24	267
2018	3 to 10 years in current department or agency	12	35	15	20	17	2	0	47	37	232
2018	11 to 20 years in current department or agency	10	38	15	24	12	1	0	48	37	134
2018	More than 20 years in current department or agency	7	32	22	16	20	4	0	40	37	50
2017	Less than 3 years in current department or agency	20	37	15	12	7	9	0	63	21	216
2017	3 to 10 years in current department or agency	14	34	15	23	11	2	0	50	34	244
2017	11 to 20 years in current department or agency	14	38	15	20	12	2	0	52	33	142
2017	More than 20 years in current department or agency	10	37	21	17	9	6	0	50	28	60
2014	Less than 3 years in current department or agency	24	30	15	16	9	6	1	58	26	157
2014	3 to 10 years in current department or agency	13	31	20	17	15	5	0	46	33	302
2014	11 to 20 years in current department or agency	12	33	23	17	11	3	0	47	29	144
2014	More than 20 years in current department or agency	15	27	23	20	9	3	1	45	31	82

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	20	10	4	3	12	2	80	8	423
2020	3 to 10 years in current department or agency	51	21	11	3	4	8	2	80	8	258
2020	11 to 20 years in current department or agency	44	23	15	3	3	9	3	76	7	145
2020	More than 20 years in current department or agency	46	15	19	10	3	8	0	66	14	64
2019	Less than 3 years in current department or agency	50	23	11	4	3	8	1	80	8	290
2019	3 to 10 years in current department or agency	40	21	14	7	4	12	2	70	13	203
2019	11 to 20 years in current department or agency	44	22	13	4	4	9	4	76	10	139
2019	More than 20 years in current department or agency	36	24	19	11	1	7	2	66	13	60

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	44	12	7	2	1	0	79	9	422
2020	3 to 10 years in current department or agency	25	42	20	8	3	1	0	68	11	255
2020	11 to 20 years in current department or agency	27	45	17	4	4	2	0	74	9	145
2020	More than 20 years in current department or agency	23	43	24	7	2	2	0	67	9	63
2019	Less than 3 years in current department or agency	27	49	15	6	2	0	0	77	8	291
2019	3 to 10 years in current department or agency	19	40	18	17	4	2	0	60	21	203
2019	11 to 20 years in current department or agency	24	42	19	10	5	1	0	66	14	139
2019	More than 20 years in current department or agency	11	41	25	15	7	2	0	53	22	60
2018	Less than 3 years in current department or agency	33	44	11	7	3	2	0	79	10	267
2018	3 to 10 years in current department or agency	20	44	18	12	4	1	0	65	17	232
2018	11 to 20 years in current department or agency	23	47	14	12	4	0	0	70	16	133
2018	More than 20 years in current department or agency	8	55	16	14	6	0	0	64	20	52
2017	Less than 3 years in current department or agency	36	41	10	8	3	3	0	79	11	215
2017	3 to 10 years in current department or agency	24	48	12	11	4	0	0	73	15	245
2017	11 to 20 years in current department or agency	25	43	16	6	8	2	0	69	14	141
2017	More than 20 years in current department or agency	22	43	22	5	5	0	2	67	11	59
2014	Less than 3 years in current department or agency	38	39	9	5	5	3	1	80	11	157
2014	3 to 10 years in current department or agency	23	40	20	10	5	2	0	65	15	303
2014	11 to 20 years in current department or agency	20	47	18	8	6	1	0	68	14	143
2014	More than 20 years in current department or agency	27	45	14	10	3	1	0	73	13	83

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	37	17	16	4	3	62	20	421
2020	3 to 10 years in current department or agency	16	33	17	23	10	0	49	33	257
2020	11 to 20 years in current department or agency	14	39	16	21	9	2	54	30	144
2020	More than 20 years in current department or agency	15	36	21	18	11	0	51	28	64
2019	Less than 3 years in current department or agency	19	38	16	17	8	2	58	26	290
2019	3 to 10 years in current department or agency	9	25	19	29	18	1	34	47	201
2019	11 to 20 years in current department or agency	9	33	18	24	16	1	42	40	139
2019	More than 20 years in current department or agency	7	28	28	26	12	0	35	38	60

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	35	15	6	4	3	2	73	11	423
2020	3 to 10 years in current department or agency	32	37	12	10	7	2	1	70	18	254
2020	11 to 20 years in current department or agency	32	40	10	8	5	5	0	76	14	145
2020	More than 20 years in current department or agency	32	29	23	7	6	2	1	63	14	64
2019	Less than 3 years in current department or agency	42	38	12	3	2	1	2	82	5	290
2019	3 to 10 years in current department or agency	37	32	16	6	7	2	0	70	14	202
2019	11 to 20 years in current department or agency	32	44	13	6	4	1	0	77	10	138
2019	More than 20 years in current department or agency	22	42	18	4	11	3	0	67	15	58
2018	Less than 3 years in current department or agency	42	35	10	6	4	3	0	80	10	266
2018	3 to 10 years in current department or agency	41	36	10	9	4	1	0	78	13	232
2018	11 to 20 years in current department or agency	38	44	8	6	3	1	0	82	9	135
2018	More than 20 years in current department or agency	34	42	17	5	2	0	0	76	7	52
2017	Less than 3 years in current department or agency	48	33	7	6	2	3	0	85	8	216
2017	3 to 10 years in current department or agency	42	34	13	7	4	1	1	77	10	244
2017	11 to 20 years in current department or agency	44	34	10	7	4	2	0	79	10	142
2017	More than 20 years in current department or agency	24	49	18	2	4	3	0	76	6	60
2014	Less than 3 years in current department or agency	47	32	8	7	1	3	1	83	9	157
2014	3 to 10 years in current department or agency	36	38	10	7	5	4	1	77	12	303
2014	11 to 20 years in current department or agency	33	41	14	7	1	2	1	77	9	144
2014	More than 20 years in current department or agency	38	36	10	4	7	3	1	77	12	83

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	37	16	5	3	2	76	7	418
2020	3 to 10 years in current department or agency	27	43	15	7	6	1	71	13	257
2020	11 to 20 years in current department or agency	30	40	17	6	5	2	71	11	144
2020	More than 20 years in current department or agency	24	31	26	10	6	3	56	17	64
2019	Less than 3 years in current department or agency	37	40	14	5	3	1	78	8	289
2019	3 to 10 years in current department or agency	30	32	19	11	6	2	63	17	203
2019	11 to 20 years in current department or agency	26	40	16	10	7	1	67	17	139
2019	More than 20 years in current department or agency	18	35	28	12	6	1	53	18	60
2018	Less than 3 years in current department or agency	42	30	15	5	3	4	75	9	266
2018	3 to 10 years in current department or agency	32	35	19	9	4	1	68	13	232
2018	11 to 20 years in current department or agency	27	46	16	5	5	0	73	10	135
2018	More than 20 years in current department or agency	24	37	35	4	0	0	61	4	52

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	22	22	18	11	9	13	4	53	25	422
2020	3 to 10 years in current department or agency	17	25	16	13	17	9	3	47	34	256
2020	11 to 20 years in current department or agency	19	28	17	11	13	10	1	53	27	145
2020	More than 20 years in current department or agency	18	28	24	13	11	4	2	49	25	64
2019	Less than 3 years in current department or agency	23	26	21	13	6	8	4	56	21	292
2019	3 to 10 years in current department or agency	19	20	15	23	16	5	2	42	42	202
2019	11 to 20 years in current department or agency	13	30	15	21	13	3	4	47	36	137
2019	More than 20 years in current department or agency	10	38	10	21	18	4	0	49	41	60
2018	Less than 3 years in current department or agency	24	25	16	10	8	12	4	58	22	266
2018	3 to 10 years in current department or agency	20	27	17	18	10	5	2	51	30	233
2018	11 to 20 years in current department or agency	15	30	13	20	12	7	3	50	35	134
2018	More than 20 years in current department or agency	18	37	11	13	13	8	0	60	29	51
2017	Less than 3 years in current department or agency	28	26	14	7	6	16	4	67	16	216
2017	3 to 10 years in current department or agency	18	26	18	16	11	8	3	49	31	245
2017	11 to 20 years in current department or agency	23	30	17	6	13	7	4	60	22	142
2017	More than 20 years in current department or agency	15	36	16	20	7	3	2	54	29	60
2014	Less than 3 years in current department or agency	21	21	10	13	11	16	9	56	31	157
2014	3 to 10 years in current department or agency	14	26	12	13	18	12	5	47	38	302
2014	11 to 20 years in current department or agency	13	29	22	12	13	9	3	47	28	144
2014	More than 20 years in current department or agency	21	22	22	18	8	5	4	47	29	83

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	26	32	21	11	7	3	1	60	18	422
2020	3 to 10 years in current department or agency	17	31	20	15	12	3	1	50	29	255
2020	11 to 20 years in current department or agency	15	33	20	14	14	3	1	50	29	145
2020	More than 20 years in current department or agency	19	24	24	12	19	3	0	44	31	63
2019	Less than 3 years in current department or agency	22	35	21	8	7	5	1	62	16	292
2019	3 to 10 years in current department or agency	17	27	19	19	15	2	1	45	36	202
2019	11 to 20 years in current department or agency	13	29	25	13	17	1	2	43	31	139
2019	More than 20 years in current department or agency	13	20	21	24	16	7	0	35	42	59
2018	Less than 3 years in current department or agency	29	33	16	9	6	6	1	67	16	267
2018	3 to 10 years in current department or agency	18	31	18	18	13	1	0	50	32	233
2018	11 to 20 years in current department or agency	15	30	22	15	16	1	2	46	31	135
2018	More than 20 years in current department or agency	9	35	10	21	21	4	0	46	44	52
2017	Less than 3 years in current department or agency	33	27	15	8	7	10	0	67	16	216
2017	3 to 10 years in current department or agency	18	33	23	14	9	3	1	53	24	245
2017	11 to 20 years in current department or agency	18	34	18	16	12	2	0	53	28	140
2017	More than 20 years in current department or agency	17	29	17	20	13	4	0	48	34	60
2014	Less than 3 years in current department or agency	26	28	15	12	8	9	2	60	23	157
2014	3 to 10 years in current department or agency	17	29	19	15	13	3	3	49	31	303
2014	11 to 20 years in current department or agency	17	33	21	13	13	1	1	51	27	144
2014	More than 20 years in current department or agency	21	26	22	15	8	6	2	51	25	83

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	22	30	16	14	9	5	3	57	25	423
2020	3 to 10 years in current department or agency	16	29	16	14	19	2	3	48	35	258
2020	11 to 20 years in current department or agency	12	25	15	19	22	4	3	40	45	145
2020	More than 20 years in current department or agency	16	17	21	16	23	0	6	35	42	64
2019	Less than 3 years in current department or agency	23	30	16	12	12	3	4	57	26	292
2019	3 to 10 years in current department or agency	14	24	18	17	22	2	2	40	41	203
2019	11 to 20 years in current department or agency	8	21	23	18	23	2	5	32	44	139
2019	More than 20 years in current department or agency	12	24	17	16	27	1	3	37	45	60
2018	Less than 3 years in current department or agency	26	25	15	11	11	7	5	57	25	268
2018	3 to 10 years in current department or agency	17	22	15	18	23	3	2	41	43	233
2018	11 to 20 years in current department or agency	8	31	16	16	23	0	4	42	41	134
2018	More than 20 years in current department or agency	9	18	13	17	35	4	4	29	56	52
2017	Less than 3 years in current department or agency	24	23	14	10	15	9	5	55	29	216
2017	3 to 10 years in current department or agency	12	25	17	24	20	0	3	38	45	246
2017	11 to 20 years in current department or agency	13	25	19	14	23	2	4	41	39	141
2017	More than 20 years in current department or agency	14	14	20	20	29	0	3	30	50	60
2014	Less than 3 years in current department or agency	18	25	15	12	18	7	5	49	35	157
2014	3 to 10 years in current department or agency	13	21	12	20	26	4	4	38	49	303
2014	11 to 20 years in current department or agency	11	24	21	19	22	2	1	36	42	144
2014	More than 20 years in current department or agency	13	16	19	26	22	0	4	30	50	83

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	21	12	7	4	0	4	77	11	423
2020	3 to 10 years in current department or agency	39	25	17	8	4	3	4	69	13	258
2020	11 to 20 years in current department or agency	47	27	15	6	2	0	3	77	8	144
2020	More than 20 years in current department or agency	47	30	13	1	2	2	6	83	3	64
2019	Less than 3 years in current department or agency	54	23	14	2	3	0	4	80	5	290
2019	3 to 10 years in current department or agency	50	21	15	5	4	1	4	75	9	203
2019	11 to 20 years in current department or agency	49	23	16	5	1	1	6	77	7	137
2019	More than 20 years in current department or agency	59	17	15	0	4	0	5	80	4	58

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	24	16	5	2	2	3	76	7	424
2020	3 to 10 years in current department or agency	42	27	15	6	6	2	3	72	12	257
2020	11 to 20 years in current department or agency	50	23	13	7	3	1	4	77	10	144
2020	More than 20 years in current department or agency	39	23	13	8	7	0	9	68	17	64
2019	Less than 3 years in current department or agency	44	28	15	4	5	2	3	75	10	290
2019	3 to 10 years in current department or agency	41	22	18	7	5	1	5	68	13	202
2019	11 to 20 years in current department or agency	42	24	17	6	5	1	6	70	12	139
2019	More than 20 years in current department or agency	54	12	15	9	2	2	5	72	11	59

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	75	8	4	3	2	3	5	90	5	422
2020	3 to 10 years in current department or agency	69	8	7	2	4	6	3	85	7	257
2020	11 to 20 years in current department or agency	63	15	7	3	2	6	4	87	5	145
2020	More than 20 years in current department or agency	66	15	6	3	2	4	4	88	6	64
2019	Less than 3 years in current department or agency	81	5	4	2	2	3	2	91	5	287
2019	3 to 10 years in current department or agency	68	9	5	3	6	5	4	84	10	201
2019	11 to 20 years in current department or agency	58	14	8	6	1	7	6	83	8	138
2019	More than 20 years in current department or agency	63	18	5	0	8	4	2	85	9	59

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	73	12	3	1	1	4	6	95	2	422
2020	3 to 10 years in current department or agency	71	9	6	1	3	3	7	89	4	258
2020	11 to 20 years in current department or agency	69	10	6	1	1	4	9	90	3	145
2020	More than 20 years in current department or agency	58	16	8	0	2	5	11	89	2	64
2019	Less than 3 years in current department or agency	80	7	3	0	0	2	8	96	1	290
2019	3 to 10 years in current department or agency	77	5	4	0	3	3	7	91	4	202
2019	11 to 20 years in current department or agency	69	8	6	3	1	2	12	89	4	138
2019	More than 20 years in current department or agency	64	13	10	0	1	4	7	87	1	59

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	39	18	9	3	4	0	69	13	422
2020	3 to 10 years in current department or agency	17	49	16	10	5	3	0	69	15	257
2020	11 to 20 years in current department or agency	22	41	21	9	2	6	0	67	11	145
2020	More than 20 years in current department or agency	14	37	25	15	5	4	0	54	21	63
2019	Less than 3 years in current department or agency	25	43	19	7	2	4	0	71	10	290
2019	3 to 10 years in current department or agency	16	44	17	14	7	2	0	61	21	202
2019	11 to 20 years in current department or agency	14	41	22	9	9	4	1	57	19	138
2019	More than 20 years in current department or agency	15	36	25	12	5	6	0	55	18	60
2018	Less than 3 years in current department or agency	27	40	17	7	4	4	0	71	11	268
2018	3 to 10 years in current department or agency	20	41	19	11	8	1	0	61	20	231
2018	11 to 20 years in current department or agency	16	37	22	12	9	4	0	55	22	135
2018	More than 20 years in current department or agency	14	34	28	15	5	2	2	50	20	51
2017	Less than 3 years in current department or agency	31	36	16	4	4	7	1	73	9	216
2017	3 to 10 years in current department or agency	21	37	19	14	6	2	1	59	21	246
2017	11 to 20 years in current department or agency	20	37	22	10	6	5	0	60	17	140
2017	More than 20 years in current department or agency	16	27	31	17	5	4	0	45	23	60

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	37	10	7	3	2	0	80	10	420
2020	3 to 10 years in current department or agency	30	41	11	10	8	0	0	70	18	256
2020	11 to 20 years in current department or agency	26	42	14	8	4	5	0	72	13	143
2020	More than 20 years in current department or agency	26	35	18	15	5	2	0	62	20	63
2019	Less than 3 years in current department or agency	42	38	10	6	2	2	0	81	8	290
2019	3 to 10 years in current department or agency	29	38	17	6	7	2	0	68	14	201
2019	11 to 20 years in current department or agency	22	41	18	9	6	3	1	66	15	136
2019	More than 20 years in current department or agency	27	39	17	8	2	4	2	71	11	59
2018	Less than 3 years in current department or agency	53	33	7	4	1	2	0	87	5	267
2018	3 to 10 years in current department or agency	35	44	14	5	2	0	0	79	7	228
2018	11 to 20 years in current department or agency	32	39	18	7	2	2	0	73	9	132
2018	More than 20 years in current department or agency	32	38	17	10	0	2	0	72	11	52
2017	Less than 3 years in current department or agency	51	37	4	4	1	2	0	90	6	216
2017	3 to 10 years in current department or agency	33	44	13	6	1	2	1	79	8	246
2017	11 to 20 years in current department or agency	35	39	13	5	5	4	0	77	10	142
2017	More than 20 years in current department or agency	29	44	18	6	2	1	0	74	8	60
2014	Less than 3 years in current department or agency	50	28	8	9	2	3	0	81	11	157
2014	3 to 10 years in current department or agency	41	39	10	5	2	2	0	82	7	302
2014	11 to 20 years in current department or agency	41	35	13	6	2	2	0	78	9	144
2014	More than 20 years in current department or agency	48	33	9	6	4	1	0	82	10	83

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	31	13	5	1	4	1	79	7	420
2020	3 to 10 years in current department or agency	37	37	13	6	4	3	0	76	11	257
2020	11 to 20 years in current department or agency	30	45	12	8	1	3	1	78	9	143
2020	More than 20 years in current department or agency	32	34	19	9	3	3	0	68	12	63
2019	Less than 3 years in current department or agency	44	33	13	4	3	2	0	79	7	289
2019	3 to 10 years in current department or agency	38	36	17	3	4	1	1	76	7	200
2019	11 to 20 years in current department or agency	32	39	15	5	4	4	2	74	10	138
2019	More than 20 years in current department or agency	25	39	18	7	0	11	0	72	7	60
2018	Less than 3 years in current department or agency	50	31	10	2	2	5	0	85	4	265
2018	3 to 10 years in current department or agency	36	42	14	4	2	2	0	80	6	232
2018	11 to 20 years in current department or agency	33	39	16	6	3	4	0	74	9	131
2018	More than 20 years in current department or agency	29	37	22	4	4	4	0	69	9	52
2017	Less than 3 years in current department or agency	51	24	11	2	3	9	0	83	5	215
2017	3 to 10 years in current department or agency	38	39	15	4	0	4	1	80	4	245
2017	11 to 20 years in current department or agency	30	39	16	3	8	4	0	73	11	139
2017	More than 20 years in current department or agency	33	33	16	4	6	8	0	72	10	60
2014	Less than 3 years in current department or agency	55	26	8	2	2	6	1	87	4	157
2014	3 to 10 years in current department or agency	40	36	12	5	2	4	0	80	7	303
2014	11 to 20 years in current department or agency	39	40	9	6	4	2	0	81	10	144
2014	More than 20 years in current department or agency	43	32	11	5	5	5	0	79	10	83

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	27	18	5	2	8	1	72	8	424
2020	3 to 10 years in current department or agency	35	27	19	7	6	5	0	66	14	258
2020	11 to 20 years in current department or agency	34	40	13	4	3	6	0	78	7	145
2020	More than 20 years in current department or agency	30	27	24	7	5	8	0	62	12	64

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	30	8	7	4	5	1	80	12	420
2020	3 to 10 years in current department or agency	42	29	11	5	8	4	1	74	14	256
2020	11 to 20 years in current department or agency	36	38	6	5	5	7	2	82	11	143
2020	More than 20 years in current department or agency	29	29	19	7	6	3	8	64	14	64

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	59	30	7	3	2	0	0	88	5	421
2020	3 to 10 years in current department or agency	42	39	8	5	6	0	0	81	11	256
2020	11 to 20 years in current department or agency	45	33	10	8	2	2	0	80	10	143
2020	More than 20 years in current department or agency	42	39	11	5	3	0	0	80	8	63
2019	Less than 3 years in current department or agency	56	34	5	3	2	0	0	91	4	291
2019	3 to 10 years in current department or agency	37	37	10	8	7	0	0	75	15	201
2019	11 to 20 years in current department or agency	36	42	9	10	4	0	0	78	13	138
2019	More than 20 years in current department or agency	31	46	12	6	3	2	0	79	9	60
2018	Less than 3 years in current department or agency	63	25	5	3	2	1	0	89	5	266
2018	3 to 10 years in current department or agency	42	38	10	6	5	0	0	80	11	232
2018	11 to 20 years in current department or agency	40	41	8	7	4	0	0	81	11	132
2018	More than 20 years in current department or agency	41	33	10	12	4	0	0	74	15	51
2017	Less than 3 years in current department or agency	62	30	4	3	1	0	0	92	4	216
2017	3 to 10 years in current department or agency	40	41	9	6	3	0	1	82	9	245
2017	11 to 20 years in current department or agency	48	34	7	5	6	0	0	82	11	142
2017	More than 20 years in current department or agency	29	48	12	9	2	0	0	77	11	60
2014	Less than 3 years in current department or agency	59	28	4	7	2	0	0	87	9	157
2014	3 to 10 years in current department or agency	49	36	8	5	1	0	0	86	6	303
2014	11 to 20 years in current department or agency	46	41	6	3	3	0	0	87	7	144
2014	More than 20 years in current department or agency	51	31	10	2	5	1	0	83	7	83

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	31	11	8	4	0	76	12	422
2020	3 to 10 years in current department or agency	31	33	17	9	9	0	64	18	257
2020	11 to 20 years in current department or agency	33	29	18	12	5	2	64	18	143
2020	More than 20 years in current department or agency	33	28	21	5	10	2	63	15	63
2019	Less than 3 years in current department or agency	42	36	13	5	3	2	79	8	291
2019	3 to 10 years in current department or agency	26	34	15	13	12	1	61	25	203
2019	11 to 20 years in current department or agency	29	33	17	11	10	1	62	21	137
2019	More than 20 years in current department or agency	26	31	28	6	9	0	58	14	59
2018	Less than 3 years in current department or agency	47	36	8	5	4	1	83	9	266
2018	3 to 10 years in current department or agency	31	31	19	11	9	0	62	19	231
2018	11 to 20 years in current department or agency	31	34	17	9	8	1	65	17	131
2018	More than 20 years in current department or agency	21	31	20	13	11	4	54	25	52
2017	Less than 3 years in current department or agency	51	27	13	6	2	1	78	8	216
2017	3 to 10 years in current department or agency	32	33	21	10	3	1	66	13	245
2017	11 to 20 years in current department or agency	35	33	15	9	8	0	68	17	142
2017	More than 20 years in current department or agency	26	34	23	5	11	0	60	17	60
2014	Less than 3 years in current department or agency	41	33	12	8	4	1	75	13	157
2014	3 to 10 years in current department or agency	28	39	15	13	5	0	67	18	303
2014	11 to 20 years in current department or agency	31	36	19	10	4	1	67	14	144
2014	More than 20 years in current department or agency	37	27	16	8	11	1	65	19	83

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	31	12	9	4	0	76	13	422
2020	3 to 10 years in current department or agency	31	33	17	11	7	0	64	18	255
2020	11 to 20 years in current department or agency	32	32	18	11	4	3	65	16	142
2020	More than 20 years in current department or agency	34	31	23	3	8	0	65	11	64
2019	Less than 3 years in current department or agency	39	38	12	7	2	1	78	10	288
2019	3 to 10 years in current department or agency	24	32	18	16	9	0	56	26	202
2019	11 to 20 years in current department or agency	26	38	13	13	9	0	65	22	135
2019	More than 20 years in current department or agency	26	35	25	5	9	0	61	14	60
2018	Less than 3 years in current department or agency	48	34	9	5	3	1	83	8	266
2018	3 to 10 years in current department or agency	31	34	17	10	7	0	65	17	230
2018	11 to 20 years in current department or agency	29	40	14	9	8	0	69	17	132
2018	More than 20 years in current department or agency	25	40	13	15	6	2	66	21	51
2017	Less than 3 years in current department or agency	51	30	11	5	2	1	82	7	216
2017	3 to 10 years in current department or agency	34	37	15	9	5	1	71	14	245
2017	11 to 20 years in current department or agency	34	37	12	9	8	1	72	17	140
2017	More than 20 years in current department or agency	26	42	17	7	7	0	69	15	60
2014	Less than 3 years in current department or agency	43	30	12	10	5	0	73	15	157
2014	3 to 10 years in current department or agency	28	41	12	14	3	0	70	18	303
2014	11 to 20 years in current department or agency	33	39	16	8	4	0	72	12	144
2014	More than 20 years in current department or agency	34	34	14	8	10	0	68	18	82

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	20	21	9	9	3	0	60	18	422
2020	3 to 10 years in current department or agency	32	25	20	9	10	2	1	60	20	256
2020	11 to 20 years in current department or agency	36	26	16	9	6	5	0	66	17	141
2020	More than 20 years in current department or agency	34	25	17	11	8	5	0	62	20	64
2019	Less than 3 years in current department or agency	35	25	19	9	8	3	1	63	18	292
2019	3 to 10 years in current department or agency	27	21	20	15	13	3	1	50	29	203
2019	11 to 20 years in current department or agency	33	23	17	9	12	4	2	60	23	139
2019	More than 20 years in current department or agency	35	22	21	8	5	7	2	63	14	57
2018	Less than 3 years in current department or agency	41	23	16	9	5	5	1	68	15	268
2018	3 to 10 years in current department or agency	31	25	16	13	11	4	0	58	26	232
2018	11 to 20 years in current department or agency	29	32	13	14	6	3	3	65	21	131
2018	More than 20 years in current department or agency	28	25	21	11	8	6	2	57	20	51
2017	Less than 3 years in current department or agency	40	26	17	8	4	4	0	69	13	215
2017	3 to 10 years in current department or agency	27	32	19	11	6	4	1	62	18	245
2017	11 to 20 years in current department or agency	31	34	15	10	7	2	2	67	17	142
2017	More than 20 years in current department or agency	35	27	17	6	13	2	0	63	20	60
2014	Less than 3 years in current department or agency	37	20	21	11	8	4	0	59	20	156
2014	3 to 10 years in current department or agency	28	23	18	14	10	7	1	55	25	303
2014	11 to 20 years in current department or agency	33	28	17	12	6	3	1	63	19	144
2014	More than 20 years in current department or agency	37	28	14	10	8	2	0	67	19	83

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Less than 3 years in current department or agency	23	36	42	424
2020	3 to 10 years in current department or agency	29	34	37	258
2020	11 to 20 years in current department or agency	18	39	43	145
2020	More than 20 years in current department or agency	22	41	37	64
2019	Less than 3 years in current department or agency	30	34	36	293
2019	3 to 10 years in current department or agency	35	28	37	203
2019	11 to 20 years in current department or agency	16	39	45	139
2019	More than 20 years in current department or agency	20	47	33	60
2018	Less than 3 years in current department or agency	27	32	41	271
2018	3 to 10 years in current department or agency	34	34	32	233
2018	11 to 20 years in current department or agency	22	43	35	136
2018	More than 20 years in current department or agency	29	38	33	52
2017	Less than 3 years in current department or agency	26	39	35	216
2017	3 to 10 years in current department or agency	26	34	40	246
2017	11 to 20 years in current department or agency	17	48	35	142
2017	More than 20 years in current department or agency	17	54	28	60
2014	Less than 3 years in current department or agency	26	37	38	157
2014	3 to 10 years in current department or agency	29	30	41	303
2014	11 to 20 years in current department or agency	19	53	28	144
2014	More than 20 years in current department or agency	21	52	27	83

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Less than 3 years in current department or agency	2	32	54	2	4	6	99
2020	3 to 10 years in current department or agency	2	26	59	4	4	6	76
2020	11 to 20 years in current department or agency	25	21	37	0	0	16	25
2020	More than 20 years in current department or agency	66	0	20	0	7	8	14
2019	Less than 3 years in current department or agency	1	40	34	5	11	9	86
2019	3 to 10 years in current department or agency	12	14	53	5	7	9	72
2019	11 to 20 years in current department or agency	21	11	25	6	6	31	22
2019	More than 20 years in current department or agency	75	13	0	0	7	5	13
2018	Less than 3 years in current department or agency	2	28	36	9	23	3	75
2018	3 to 10 years in current department or agency	10	26	40	7	10	7	79
2018	11 to 20 years in current department or agency	30	25	38	0	3	5	32
2018	More than 20 years in current department or agency	68	0	7	13	0	12	15
2017	Less than 3 years in current department or agency	7	12	39	7	29	7	56
2017	3 to 10 years in current department or agency	6	23	55	7	2	7	66
2017	11 to 20 years in current department or agency	36	3	50	0	0	11	25
2017	More than 20 years in current department or agency	93	7	0	0	0	0	11
2014	Less than 3 years in current department or agency	4	20	33	10	9999	33	41
2014	3 to 10 years in current department or agency	8	19	52	8	9999	13	89
2014	11 to 20 years in current department or agency	32	8	29	6	9999	25	28
2014	More than 20 years in current department or agency	83	0	11	0	9999	5	18

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	9	91	422
2020	3 to 10 years in current department or agency	10	90	258
2019	Less than 3 years in current department or agency	10	90	293
2019	3 to 10 years in current department or agency	11	89	202
2019	11 to 20 years in current department or agency	12	88	139
2019	More than 20 years in current department or agency	19	81	59
2018	Less than 3 years in current department or agency	11	89	267
2018	3 to 10 years in current department or agency	15	85	232
2018	11 to 20 years in current department or agency	10	90	136
2018	More than 20 years in current department or agency	17	83	52

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	36	64	39
2020	3 to 10 years in current department or agency	39	61	24
2019	Less than 3 years in current department or agency	51	49	26
2019	3 to 10 years in current department or agency	47	53	23
2019	11 to 20 years in current department or agency	47	53	17
2019	More than 20 years in current department or agency	42	58	11
2018	Less than 3 years in current department or agency	40	60	30
2018	3 to 10 years in current department or agency	45	55	33

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	60	40	39
2020	3 to 10 years in current department or agency	76	24	24
2019	Less than 3 years in current department or agency	62	38	26
2019	3 to 10 years in current department or agency	74	26	23
2019	11 to 20 years in current department or agency	58	42	17
2019	More than 20 years in current department or agency	57	43	11
2018	Less than 3 years in current department or agency	53	47	30
2018	3 to 10 years in current department or agency	53	47	33

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in current department or agency	0	100	11
2018	11 to 20 years in current department or agency	0	100	14

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	39
2020	3 to 10 years in current department or agency	100	24
2019	Less than 3 years in current department or agency	100	26
2019	3 to 10 years in current department or agency	100	23
2019	11 to 20 years in current department or agency	100	17
2019	More than 20 years in current department or agency	100	11
2018	Less than 3 years in current department or agency	100	30
2018	3 to 10 years in current department or agency	100	33

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	26
2019	3 to 10 years in current department or agency	100	23
2018	3 to 10 years in current department or agency	100	33
2018	11 to 20 years in current department or agency	100	14

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in current department or agency	0	100	14

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	23

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	45	55	39
2020	3 to 10 years in current department or agency	42	58	24
2019	Less than 3 years in current department or agency	39	61	26
2019	3 to 10 years in current department or agency	31	69	23
2018	Less than 3 years in current department or agency	46	54	30
2018	3 to 10 years in current department or agency	43	57	33

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	36	64	39
2020	3 to 10 years in current department or agency	60	40	24
2019	Less than 3 years in current department or agency	38	62	26
2019	3 to 10 years in current department or agency	47	53	23
2019	11 to 20 years in current department or agency	39	61	17
2019	More than 20 years in current department or agency	61	39	11
2018	Less than 3 years in current department or agency	31	69	30
2018	3 to 10 years in current department or agency	38	62	33

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	31	69	39
2020	3 to 10 years in current department or agency	61	39	24
2019	Less than 3 years in current department or agency	58	42	26
2019	3 to 10 years in current department or agency	69	31	23
2019	11 to 20 years in current department or agency	57	43	17
2019	More than 20 years in current department or agency	47	53	11
2018	Less than 3 years in current department or agency	26	74	30
2018	3 to 10 years in current department or agency	43	57	33

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	36	64	39
2020	3 to 10 years in current department or agency	74	26	24
2019	Less than 3 years in current department or agency	36	64	26
2019	3 to 10 years in current department or agency	51	49	23
2018	Less than 3 years in current department or agency	51	49	30
2018	3 to 10 years in current department or agency	45	55	33

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	17	83	39
2020	3 to 10 years in current department or agency	45	55	24
2019	Less than 3 years in current department or agency	33	67	26
2019	3 to 10 years in current department or agency	46	54	23
2018	Less than 3 years in current department or agency	34	66	30
2018	3 to 10 years in current department or agency	38	62	33

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	47	53	39
2020	3 to 10 years in current department or agency	63	37	24
2019	Less than 3 years in current department or agency	48	52	26
2019	3 to 10 years in current department or agency	57	43	23
2019	11 to 20 years in current department or agency	47	53	17
2019	More than 20 years in current department or agency	45	55	11
2018	Less than 3 years in current department or agency	60	40	30
2018	3 to 10 years in current department or agency	60	40	33

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	25	75	39
2020	3 to 10 years in current department or agency	40	60	24
2019	Less than 3 years in current department or agency	34	66	26
2019	3 to 10 years in current department or agency	36	64	23
2019	11 to 20 years in current department or agency	30	70	17
2019	More than 20 years in current department or agency	48	52	11
2018	Less than 3 years in current department or agency	36	64	30
2018	3 to 10 years in current department or agency	22	78	33

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	39
2020	3 to 10 years in current department or agency	100	24
2019	Less than 3 years in current department or agency	100	26
2019	11 to 20 years in current department or agency	100	17
2018	11 to 20 years in current department or agency	100	14

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	No (%)	Total responses
2019	11 to 20 years in current department or agency	100	17
2019	More than 20 years in current department or agency	100	11
2018	3 to 10 years in current department or agency	100	33

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	13	87	39
2019	11 to 20 years in current department or agency	0	100	17
2019	More than 20 years in current department or agency	0	100	11

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	48	52	39
2020	3 to 10 years in current department or agency	64	36	24
2019	Less than 3 years in current department or agency	51	49	26
2019	3 to 10 years in current department or agency	60	40	23
2019	11 to 20 years in current department or agency	46	54	17
2019	More than 20 years in current department or agency	42	58	11
2018	Less than 3 years in current department or agency	52	48	30
2018	3 to 10 years in current department or agency	50	50	33

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	26	74	39
2020	3 to 10 years in current department or agency	22	78	24
2019	Less than 3 years in current department or agency	30	70	26
2018	Less than 3 years in current department or agency	21	79	30
2018	3 to 10 years in current department or agency	27	73	33

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	17	83	39
2020	3 to 10 years in current department or agency	23	77	24
2019	3 to 10 years in current department or agency	22	78	23
2018	Less than 3 years in current department or agency	18	82	30

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	48	52	39
2020	3 to 10 years in current department or agency	72	28	24
2019	Less than 3 years in current department or agency	53	47	25
2019	3 to 10 years in current department or agency	61	39	23
2018	Less than 3 years in current department or agency	37	63	30
2018	3 to 10 years in current department or agency	50	50	33

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	30	70	39
2020	3 to 10 years in current department or agency	48	52	24
2019	Less than 3 years in current department or agency	39	61	25
2019	3 to 10 years in current department or agency	28	72	23
2018	Less than 3 years in current department or agency	24	76	30
2018	3 to 10 years in current department or agency	25	75	33

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	16	84	33

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	22	78	39
2020	3 to 10 years in current department or agency	36	64	24
2019	Less than 3 years in current department or agency	27	73	25
2019	3 to 10 years in current department or agency	33	67	23
2018	3 to 10 years in current department or agency	27	73	33

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	17

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	17
2018	Less than 3 years in current department or agency	0	100	30

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	25	75	25
2018	3 to 10 years in current department or agency	15	85	33

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	18	82	25

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	18	82	39
2020	3 to 10 years in current department or agency	24	76	24
2019	Less than 3 years in current department or agency	29	71	25
2019	11 to 20 years in current department or agency	37	63	17
2018	Less than 3 years in current department or agency	37	63	30
2018	3 to 10 years in current department or agency	29	71	33

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	26	74	30

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	17
2018	Less than 3 years in current department or agency	29	71	30
2018	3 to 10 years in current department or agency	23	77	30

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	17

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	30

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	23	77	30

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	32	68	30

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	36	64	17
2018	Less than 3 years in current department or agency	52	48	30
2018	3 to 10 years in current department or agency	53	47	30

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	11 to 20 years in current department or agency	100	17
2018	Less than 3 years in current department or agency	100	30
2018	3 to 10 years in current department or agency	100	30

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	50	50	17
2018	Less than 3 years in current department or agency	34	66	30
2018	3 to 10 years in current department or agency	37	63	30

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	17

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	21	79	30

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	17	12	16	3	4	38	9	56	14	423
2020	3 to 10 years in current department or agency	18	13	16	9	6	28	10	50	25	258
2020	11 to 20 years in current department or agency	15	22	18	10	4	26	5	54	20	145
2020	More than 20 years in current department or agency	10	19	26	7	3	33	2	45	16	62
2019	Less than 3 years in current department or agency	15	16	17	5	3	33	11	55	14	293
2019	3 to 10 years in current department or agency	15	20	25	9	8	20	4	46	22	203
2019	11 to 20 years in current department or agency	13	21	23	9	6	24	5	47	20	137
2019	More than 20 years in current department or agency	8	18	21	11	12	26	4	38	33	60
2018	Less than 3 years in current department or agency	20	16	17	2	2	35	8	62	7	268
2018	3 to 10 years in current department or agency	21	18	24	8	5	20	5	51	17	229
2018	11 to 20 years in current department or agency	18	27	16	3	6	28	1	64	13	132
2018	More than 20 years in current department or agency	15	24	25	6	4	25	2	53	13	52
2017	Less than 3 years in current department or agency	19	12	11	2	3	40	11	65	11	216
2017	3 to 10 years in current department or agency	20	21	19	7	6	21	5	56	18	246
2017	11 to 20 years in current department or agency	20	22	18	6	7	21	7	58	17	142
2017	More than 20 years in current department or agency	15	18	30	9	4	20	4	44	17	60
2014	Less than 3 years in current department or agency	17	11	11	4	3	39	15	61	15	157
2014	3 to 10 years in current department or agency	12	18	21	7	5	30	6	47	19	303
2014	11 to 20 years in current department or agency	16	19	19	6	4	30	5	55	15	144
2014	More than 20 years in current department or agency	21	26	20	7	5	19	1	60	15	83

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	27	16	4	3	15	2	71	9	423
2020	3 to 10 years in current department or agency	29	30	16	7	6	9	2	67	15	258
2020	11 to 20 years in current department or agency	28	40	9	10	3	11	0	76	14	144
2020	More than 20 years in current department or agency	18	42	25	6	2	7	0	65	9	64
2019	Less than 3 years in current department or agency	35	31	18	2	4	8	1	73	7	292
2019	3 to 10 years in current department or agency	28	31	19	8	7	8	1	64	16	202
2019	11 to 20 years in current department or agency	25	37	15	10	8	6	0	65	19	138
2019	More than 20 years in current department or agency	19	32	16	8	12	10	2	59	23	60
2018	Less than 3 years in current department or agency	36	27	15	2	2	18	1	77	5	268
2018	3 to 10 years in current department or agency	28	32	24	7	3	6	0	64	10	228
2018	11 to 20 years in current department or agency	33	37	13	8	2	7	0	76	11	131
2018	More than 20 years in current department or agency	26	31	29	2	2	9	0	63	5	52
2017	Less than 3 years in current department or agency	37	25	13	3	2	18	3	78	6	214
2017	3 to 10 years in current department or agency	30	35	17	6	5	7	0	70	12	245
2017	11 to 20 years in current department or agency	27	42	16	6	5	5	0	72	11	141
2017	More than 20 years in current department or agency	24	35	22	5	4	10	0	65	10	59
2014	Less than 3 years in current department or agency	34	19	12	5	4	23	2	71	13	157
2014	3 to 10 years in current department or agency	19	31	22	8	3	16	2	61	13	303
2014	11 to 20 years in current department or agency	21	38	20	5	4	11	1	67	10	144
2014	More than 20 years in current department or agency	30	28	18	4	4	15	1	69	10	83

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	7	93	422
2020	3 to 10 years in current department or agency	10	90	257
2020	11 to 20 years in current department or agency	8	92	140
2020	More than 20 years in current department or agency	12	88	64
2019	Less than 3 years in current department or agency	6	94	291
2019	3 to 10 years in current department or agency	11	89	202
2019	11 to 20 years in current department or agency	7	93	138
2019	More than 20 years in current department or agency	11	89	58
2018	Less than 3 years in current department or agency	3	97	267
2018	3 to 10 years in current department or agency	9	91	232
2018	11 to 20 years in current department or agency	5	95	135
2018	More than 20 years in current department or agency	13	87	51

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	27	73	31
2020	3 to 10 years in current department or agency	37	63	24
2019	Less than 3 years in current department or agency	41	59	16
2019	3 to 10 years in current department or agency	48	52	22
2018	3 to 10 years in current department or agency	31	69	21

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	74	26	31

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	16
2019	3 to 10 years in current department or agency	0	100	22

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	31
2020	3 to 10 years in current department or agency	100	24
2019	Less than 3 years in current department or agency	100	16
2019	3 to 10 years in current department or agency	100	22
2018	3 to 10 years in current department or agency	100	21

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	24
2020	11 to 20 years in current department or agency	100	11
2019	11 to 20 years in current department or agency	100	10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	16
2019	11 to 20 years in current department or agency	0	100	10

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	31
2020	11 to 20 years in current department or agency	100	11
2019	11 to 20 years in current department or agency	100	10
2018	3 to 10 years in current department or agency	100	21

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	37	63	31
2020	3 to 10 years in current department or agency	36	64	24
2019	Less than 3 years in current department or agency	43	57	16
2019	3 to 10 years in current department or agency	52	48	22
2018	3 to 10 years in current department or agency	25	75	21

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	19	81	31
2020	3 to 10 years in current department or agency	26	74	24
2019	3 to 10 years in current department or agency	22	78	22

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	16	84	31
2019	3 to 10 years in current department or agency	24	76	22

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	26	74	24
2019	11 to 20 years in current department or agency	0	100	10

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	32	68	31
2019	3 to 10 years in current department or agency	44	56	22
2018	3 to 10 years in current department or agency	61	39	21

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	27	73	31
2020	3 to 10 years in current department or agency	32	68	24
2019	Less than 3 years in current department or agency	38	62	16
2018	3 to 10 years in current department or agency	57	43	21

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	31
2020	3 to 10 years in current department or agency	100	24
2019	Less than 3 years in current department or agency	100	16
2019	3 to 10 years in current department or agency	100	22
2018	3 to 10 years in current department or agency	100	21

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	24
2020	11 to 20 years in current department or agency	100	11
2019	Less than 3 years in current department or agency	100	16
2019	11 to 20 years in current department or agency	100	10
2018	3 to 10 years in current department or agency	100	21

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	0	100	31
2019	11 to 20 years in current department or agency	0	100	10

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	20	80	24
2019	3 to 10 years in current department or agency	34	66	22
2019	11 to 20 years in current department or agency	0	100	10
2018	3 to 10 years in current department or agency	32	68	21

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	24
2019	Less than 3 years in current department or agency	100	16
2019	3 to 10 years in current department or agency	100	22
2018	3 to 10 years in current department or agency	100	21

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	23	77	24
2019	11 to 20 years in current department or agency	0	100	10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in current department or agency	100	24
2020	11 to 20 years in current department or agency	100	11
2019	Less than 3 years in current department or agency	100	16
2019	11 to 20 years in current department or agency	100	10
2018	3 to 10 years in current department or agency	100	21

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	30	70	31
2020	3 to 10 years in current department or agency	36	64	24
2019	3 to 10 years in current department or agency	49	51	22

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	19	81	31

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	16
2019	3 to 10 years in current department or agency	0	100	22

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	28	72	24
2019	11 to 20 years in current department or agency	0	100	10

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	16
2019	3 to 10 years in current department or agency	100	22
2018	3 to 10 years in current department or agency	100	21

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	10

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	10

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	19	81	31

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	30	70	31
2020	3 to 10 years in current department or agency	52	48	24
2019	Less than 3 years in current department or agency	66	34	16
2019	3 to 10 years in current department or agency	31	69	22
2018	3 to 10 years in current department or agency	52	48	21

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	20

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	20

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	20

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	20

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	20

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	20

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	20

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	48	52	20

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	53	47	20

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	20

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	69	31	20

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	18	13	18	3	2	39	7	57	9	422
2020	3 to 10 years in current department or agency	17	16	17	6	6	32	6	53	20	257
2020	11 to 20 years in current department or agency	18	20	17	8	2	32	4	59	16	143
2020	More than 20 years in current department or agency	10	20	24	9	5	33	0	43	21	62
2019	Less than 3 years in current department or agency	17	17	19	3	3	33	9	58	10	292
2019	3 to 10 years in current department or agency	17	17	26	5	6	25	4	48	16	199
2019	11 to 20 years in current department or agency	12	23	26	7	5	24	4	48	16	138
2019	More than 20 years in current department or agency	10	17	31	8	6	24	4	37	19	60
2018	Less than 3 years in current department or agency	21	16	18	2	1	36	6	64	5	268
2018	3 to 10 years in current department or agency	22	15	27	5	4	24	4	51	13	231
2018	11 to 20 years in current department or agency	18	25	17	4	2	32	1	65	9	134
2018	More than 20 years in current department or agency	15	16	32	6	4	19	8	42	14	52
2017	Less than 3 years in current department or agency	22	11	10	2	1	41	13	71	7	215
2017	3 to 10 years in current department or agency	22	17	19	4	3	32	4	60	10	246
2017	11 to 20 years in current department or agency	16	23	21	4	4	27	5	58	11	142
2017	More than 20 years in current department or agency	12	22	32	2	4	25	3	47	8	60
2014	Less than 3 years in current department or agency	23	12	10	1	1	40	13	74	5	156
2014	3 to 10 years in current department or agency	15	15	21	5	1	37	6	53	10	303
2014	11 to 20 years in current department or agency	20	17	21	3	2	32	5	58	8	144
2014	More than 20 years in current department or agency	22	19	20	2	6	24	6	59	12	83

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	25	18	3	2	16	1	72	6	422
2020	3 to 10 years in current department or agency	29	31	17	7	5	10	1	67	14	257
2020	11 to 20 years in current department or agency	27	36	16	6	1	14	0	73	9	145
2020	More than 20 years in current department or agency	18	35	23	12	8	4	0	56	21	64
2019	Less than 3 years in current department or agency	35	32	16	2	4	10	1	75	7	290
2019	3 to 10 years in current department or agency	30	29	19	6	5	9	2	67	12	202
2019	11 to 20 years in current department or agency	24	41	18	6	4	6	1	70	11	139
2019	More than 20 years in current department or agency	19	33	22	6	8	9	2	59	16	60
2018	Less than 3 years in current department or agency	39	25	17	2	1	15	1	76	4	269
2018	3 to 10 years in current department or agency	30	30	22	6	3	8	1	66	10	233
2018	11 to 20 years in current department or agency	30	37	15	6	3	9	0	74	9	134
2018	More than 20 years in current department or agency	25	28	28	4	4	10	0	60	9	52
2017	Less than 3 years in current department or agency	40	24	9	2	1	21	4	85	4	216
2017	3 to 10 years in current department or agency	34	33	13	4	2	12	1	78	7	246
2017	11 to 20 years in current department or agency	27	41	16	3	6	8	1	74	9	142
2017	More than 20 years in current department or agency	20	42	22	5	4	7	0	67	9	58
2014	Less than 3 years in current department or agency	40	23	11	1	1	23	1	82	3	157
2014	3 to 10 years in current department or agency	28	27	21	4	1	18	1	68	7	303
2014	11 to 20 years in current department or agency	30	28	19	3	3	16	1	70	7	144
2014	More than 20 years in current department or agency	32	24	17	2	6	19	0	69	10	83

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	11	0	27	10	25	27	0	15	48	11

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	17	17	16	18	2	48	35	423
2020	3 to 10 years in current department or agency	24	26	20	13	16	1	50	30	257
2020	11 to 20 years in current department or agency	31	25	13	12	17	1	57	30	144
2020	More than 20 years in current department or agency	22	27	21	17	12	1	50	29	64

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	27	23	12	7	0	0	58	19	417
2020	3 to 10 years in current department or agency	20	24	30	14	11	0	0	45	26	257
2020	11 to 20 years in current department or agency	35	23	17	10	12	2	1	60	23	145
2020	More than 20 years in current department or agency	29	32	26	7	5	0	2	62	11	64
2019	Less than 3 years in current department or agency	18	25	22	15	19	0	1	43	35	291
2019	3 to 10 years in current department or agency	11	31	23	15	19	0	1	42	34	203
2019	11 to 20 years in current department or agency	25	26	19	13	15	0	1	52	29	139
2019	More than 20 years in current department or agency	19	17	24	15	21	0	4	37	37	60
2018	Less than 3 years in current department or agency	23	16	21	19	19	1	1	40	39	269
2018	3 to 10 years in current department or agency	16	24	24	17	16	0	3	41	34	233
2018	11 to 20 years in current department or agency	21	27	22	11	18	0	1	49	29	135
2018	More than 20 years in current department or agency	7	25	26	15	23	2	2	33	40	51
2017	Less than 3 years in current department or agency	18	21	16	14	26	2	2	41	42	214
2017	3 to 10 years in current department or agency	16	24	21	15	23	0	2	40	38	246
2017	11 to 20 years in current department or agency	18	22	27	13	19	0	1	41	32	142
2017	More than 20 years in current department or agency	10	31	22	12	26	0	0	41	37	60

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	18	22	21	18	20	0	0	40	39	422
2020	3 to 10 years in current department or agency	11	26	23	18	22	0	0	37	40	258
2020	11 to 20 years in current department or agency	13	29	27	20	12	0	0	42	31	142
2020	More than 20 years in current department or agency	20	26	30	12	11	0	0	46	24	64
2019	Less than 3 years in current department or agency	19	26	26	15	13	1	0	46	28	290
2019	3 to 10 years in current department or agency	8	25	27	20	20	0	0	33	40	203
2019	11 to 20 years in current department or agency	13	23	26	20	17	0	1	36	38	138
2019	More than 20 years in current department or agency	11	18	31	21	16	0	2	30	38	60
2018	Less than 3 years in current department or agency	20	23	26	18	11	1	0	44	30	268
2018	3 to 10 years in current department or agency	10	21	30	18	21	0	0	31	40	232
2018	11 to 20 years in current department or agency	13	23	32	18	12	0	1	36	31	136
2018	More than 20 years in current department or agency	17	20	37	17	5	0	5	39	23	51
2017	Less than 3 years in current department or agency	19	27	21	16	13	2	2	47	30	216
2017	3 to 10 years in current department or agency	10	22	30	15	22	0	1	32	38	246
2017	11 to 20 years in current department or agency	19	21	28	20	10	0	1	41	30	141
2017	More than 20 years in current department or agency	8	24	34	15	19	0	0	32	34	59

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	24	21	13	13	1	1	52	26	422
2020	3 to 10 years in current department or agency	21	26	24	10	18	0	0	47	29	255
2020	11 to 20 years in current department or agency	21	31	24	15	6	0	3	54	22	143
2020	More than 20 years in current department or agency	31	27	15	21	6	0	0	58	27	64
2019	Less than 3 years in current department or agency	27	29	23	10	9	1	1	57	19	286
2019	3 to 10 years in current department or agency	19	31	16	20	14	0	0	50	34	202
2019	11 to 20 years in current department or agency	19	29	27	14	9	0	1	49	23	139
2019	More than 20 years in current department or agency	8	29	32	17	9	2	2	39	28	60
2018	Less than 3 years in current department or agency	30	26	24	11	8	1	1	56	20	269
2018	3 to 10 years in current department or agency	18	25	28	14	14	0	1	43	28	233
2018	11 to 20 years in current department or agency	16	30	30	14	5	1	3	48	21	133
2018	More than 20 years in current department or agency	19	26	29	14	7	4	0	47	22	52
2017	Less than 3 years in current department or agency	28	33	16	10	10	1	2	63	20	214
2017	3 to 10 years in current department or agency	20	28	25	11	15	0	2	49	26	246
2017	11 to 20 years in current department or agency	20	36	22	11	8	0	2	57	20	142
2017	More than 20 years in current department or agency	10	33	20	17	16	0	4	45	35	60

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	26	21	23	14	13	2	2	49	27	420
2020	3 to 10 years in current department or agency	22	20	21	17	19	2	1	43	36	256
2020	11 to 20 years in current department or agency	22	27	23	14	9	2	3	52	24	144
2020	More than 20 years in current department or agency	28	26	17	12	14	4	0	55	27	64
2019	Less than 3 years in current department or agency	22	19	25	19	12	2	2	43	32	291
2019	3 to 10 years in current department or agency	10	27	23	21	19	0	1	37	40	201
2019	11 to 20 years in current department or agency	14	27	23	21	14	0	1	42	35	137
2019	More than 20 years in current department or agency	6	27	27	14	19	2	4	36	35	60
2018	Less than 3 years in current department or agency	22	22	22	18	13	2	1	45	32	266
2018	3 to 10 years in current department or agency	16	18	26	20	20	0	0	34	40	232
2018	11 to 20 years in current department or agency	13	29	26	18	12	0	2	42	31	136
2018	More than 20 years in current department or agency	10	23	30	17	17	2	0	34	35	50
2017	Less than 3 years in current department or agency	16	22	24	13	22	2	1	40	36	215
2017	3 to 10 years in current department or agency	13	19	24	21	21	1	1	33	43	246
2017	11 to 20 years in current department or agency	16	17	31	19	14	0	1	34	34	140
2017	More than 20 years in current department or agency	8	23	27	20	20	2	0	32	41	60

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	17	15	12	9	1	5	62	22	421
2020	3 to 10 years in current department or agency	33	24	20	7	12	0	3	59	20	257
2020	11 to 20 years in current department or agency	40	22	15	8	5	1	9	69	14	145
2020	More than 20 years in current department or agency	44	24	10	9	6	0	7	73	16	64
2019	Less than 3 years in current department or agency	50	20	14	4	9	1	3	73	13	291
2019	3 to 10 years in current department or agency	32	31	12	9	10	0	7	67	20	201
2019	11 to 20 years in current department or agency	42	20	17	11	6	0	4	64	18	138
2019	More than 20 years in current department or agency	34	24	15	2	10	2	13	67	15	59
2018	Less than 3 years in current department or agency	50	17	10	6	7	2	7	75	14	270
2018	3 to 10 years in current department or agency	37	22	15	10	11	0	5	63	21	232
2018	11 to 20 years in current department or agency	36	19	20	6	4	0	15	65	12	135
2018	More than 20 years in current department or agency	44	18	16	4	4	0	15	73	9	51
2017	Less than 3 years in current department or agency	43	20	12	6	8	1	10	71	15	215
2017	3 to 10 years in current department or agency	37	22	14	9	10	0	7	64	21	245
2017	11 to 20 years in current department or agency	39	25	15	4	3	1	14	74	8	142
2017	More than 20 years in current department or agency	38	21	19	5	7	0	10	66	13	58

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	28	25	19	13	14	1	0	53	28	422
2020	3 to 10 years in current department or agency	22	25	24	13	16	0	0	46	29	258
2020	11 to 20 years in current department or agency	29	30	22	9	9	1	0	59	18	145
2020	More than 20 years in current department or agency	33	31	19	10	6	0	0	64	17	64
2019	Less than 3 years in current department or agency	35	29	18	8	9	0	1	64	18	291
2019	3 to 10 years in current department or agency	21	30	21	12	15	0	1	52	27	200
2019	11 to 20 years in current department or agency	27	27	20	16	9	0	1	55	25	138
2019	More than 20 years in current department or agency	23	17	26	10	11	3	8	46	25	60
2018	Less than 3 years in current department or agency	37	22	20	8	11	1	1	60	19	268
2018	3 to 10 years in current department or agency	28	20	23	14	15	0	0	48	29	233
2018	11 to 20 years in current department or agency	29	21	28	10	8	0	4	52	19	135
2018	More than 20 years in current department or agency	34	21	29	6	6	0	5	57	13	50
2017	Less than 3 years in current department or agency	31	25	22	11	7	1	2	58	19	213
2017	3 to 10 years in current department or agency	26	24	24	13	11	1	1	51	25	245
2017	11 to 20 years in current department or agency	33	26	20	15	4	0	1	60	20	141
2017	More than 20 years in current department or agency	21	33	24	15	2	0	5	57	17	60

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	23	18	10	12	0	8	57	24	422
2020	3 to 10 years in current department or agency	25	26	16	12	17	0	4	53	30	258
2020	11 to 20 years in current department or agency	32	24	20	9	9	2	5	60	19	144
2020	More than 20 years in current department or agency	32	30	16	12	1	0	9	67	15	62

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	30	17	11	4	0	3	68	15	421
2020	3 to 10 years in current department or agency	24	32	22	13	7	1	1	57	21	257
2020	11 to 20 years in current department or agency	27	34	24	9	4	1	1	63	13	144
2020	More than 20 years in current department or agency	30	26	25	12	5	2	2	58	17	62
2019	Less than 3 years in current department or agency	37	33	18	8	2	0	2	71	11	289
2019	3 to 10 years in current department or agency	24	30	22	15	8	0	1	54	23	203
2019	11 to 20 years in current department or agency	20	34	22	16	7	1	1	54	24	139
2019	More than 20 years in current department or agency	17	27	34	9	7	2	4	47	17	60
2018	Less than 3 years in current department or agency	35	33	17	6	4	2	2	71	10	270
2018	3 to 10 years in current department or agency	25	32	24	10	7	1	2	58	17	232
2018	11 to 20 years in current department or agency	26	37	22	9	4	1	1	64	13	135
2018	More than 20 years in current department or agency	19	32	22	17	8	0	2	52	26	50
2017	Less than 3 years in current department or agency	37	31	13	8	5	2	3	72	14	214
2017	3 to 10 years in current department or agency	22	32	25	11	8	1	1	54	20	245
2017	11 to 20 years in current department or agency	26	27	25	15	4	0	3	55	19	141
2017	More than 20 years in current department or agency	23	33	19	13	5	2	4	60	20	60

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	29	23	10	9	1	1	58	19	422
2020	3 to 10 years in current department or agency	15	32	22	13	18	0	1	47	31	258
2020	11 to 20 years in current department or agency	21	28	24	16	9	1	2	49	26	144
2020	More than 20 years in current department or agency	18	36	22	19	5	0	0	54	24	62
2019	Less than 3 years in current department or agency	32	31	19	9	6	2	1	65	16	288
2019	3 to 10 years in current department or agency	19	30	21	15	14	0	1	49	29	202
2019	11 to 20 years in current department or agency	16	29	28	19	7	0	0	46	26	138
2019	More than 20 years in current department or agency	13	23	29	18	13	2	2	38	32	60
2018	Less than 3 years in current department or agency	32	31	22	9	4	1	1	64	14	270
2018	3 to 10 years in current department or agency	19	25	26	17	11	0	1	45	29	232
2018	11 to 20 years in current department or agency	20	32	25	13	8	1	1	53	22	135
2018	More than 20 years in current department or agency	17	32	21	10	18	2	0	50	29	50
2017	Less than 3 years in current department or agency	32	29	18	10	6	1	4	64	17	214
2017	3 to 10 years in current department or agency	18	33	25	14	9	0	1	52	23	245
2017	11 to 20 years in current department or agency	23	26	23	21	7	0	0	48	29	141
2017	More than 20 years in current department or agency	11	45	18	18	7	0	2	57	25	59

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	30	18	9	7	1	1	66	16	421
2020	3 to 10 years in current department or agency	28	29	22	8	11	1	2	58	19	257
2020	11 to 20 years in current department or agency	29	31	22	11	7	0	0	60	17	143
2020	More than 20 years in current department or agency	35	33	20	8	2	2	0	69	10	62
2019	Less than 3 years in current department or agency	43	24	18	9	4	1	2	68	13	288
2019	3 to 10 years in current department or agency	29	29	19	13	10	0	1	58	22	202
2019	11 to 20 years in current department or agency	29	26	23	13	7	0	1	56	21	139
2019	More than 20 years in current department or agency	27	23	20	17	7	2	4	54	25	60
2018	Less than 3 years in current department or agency	38	31	17	7	4	1	1	70	12	270
2018	3 to 10 years in current department or agency	31	27	26	10	5	1	1	58	16	231
2018	11 to 20 years in current department or agency	31	27	25	9	6	0	2	59	16	135
2018	More than 20 years in current department or agency	24	27	29	10	8	2	0	52	18	51
2017	Less than 3 years in current department or agency	37	26	19	9	5	2	2	66	14	214
2017	3 to 10 years in current department or agency	26	36	22	8	5	1	2	64	14	245
2017	11 to 20 years in current department or agency	33	26	25	9	5	1	0	60	15	141
2017	More than 20 years in current department or agency	30	38	12	8	5	3	3	73	14	60

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	28	14	10	7	1	0	69	16	420
2020	3 to 10 years in current department or agency	32	28	17	9	13	0	1	61	22	256
2020	11 to 20 years in current department or agency	39	27	17	10	6	1	0	67	16	142
2020	More than 20 years in current department or agency	41	18	20	10	7	2	2	62	17	62
2019	Less than 3 years in current department or agency	45	22	15	8	6	0	3	70	15	288
2019	3 to 10 years in current department or agency	29	27	19	12	13	0	1	57	24	203
2019	11 to 20 years in current department or agency	33	26	13	15	11	0	2	60	27	139
2019	More than 20 years in current department or agency	25	30	19	6	16	2	2	58	23	59

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	30	24	12	6	0	1	57	19	421
2020	3 to 10 years in current department or agency	20	31	24	17	6	0	0	52	24	256
2020	11 to 20 years in current department or agency	24	31	25	12	7	1	1	56	19	144
2020	More than 20 years in current department or agency	23	31	16	20	10	0	0	54	30	62

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	31	18	15	9	0	1	58	24	418
2020	3 to 10 years in current department or agency	23	27	23	13	13	0	1	51	26	257
2020	11 to 20 years in current department or agency	22	30	19	17	12	0	1	52	29	145
2020	More than 20 years in current department or agency	27	27	25	10	10	0	2	55	20	62
2019	Less than 3 years in current department or agency	38	30	18	7	5	0	2	70	12	285
2019	3 to 10 years in current department or agency	35	29	21	7	6	0	2	66	13	203
2019	11 to 20 years in current department or agency	36	27	20	11	5	0	2	64	16	137
2019	More than 20 years in current department or agency	16	26	25	9	18	4	2	44	28	60
2018	Less than 3 years in current department or agency	39	24	22	8	4	2	1	65	12	268
2018	3 to 10 years in current department or agency	29	29	20	13	7	0	2	59	21	230
2018	11 to 20 years in current department or agency	32	31	21	10	5	1	1	64	15	132
2018	More than 20 years in current department or agency	32	17	30	14	5	2	0	50	19	50
2017	Less than 3 years in current department or agency	35	30	20	8	3	2	3	69	11	212
2017	3 to 10 years in current department or agency	29	32	20	11	5	0	2	63	16	242
2017	11 to 20 years in current department or agency	35	25	23	13	4	0	1	60	16	140
2017	More than 20 years in current department or agency	22	37	21	12	7	2	0	59	19	60

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	30	14	7	5	0	2	73	12	418
2020	3 to 10 years in current department or agency	39	29	16	10	4	0	1	70	14	256
2020	11 to 20 years in current department or agency	41	30	22	3	3	1	1	72	5	143
2020	More than 20 years in current department or agency	36	26	32	4	0	0	4	64	4	63
2019	Less than 3 years in current department or agency	50	24	14	4	5	0	2	76	10	287
2019	3 to 10 years in current department or agency	43	25	16	7	8	0	1	69	15	201
2019	11 to 20 years in current department or agency	49	24	13	8	6	0	1	73	14	139
2019	More than 20 years in current department or agency	36	22	16	12	7	2	4	62	21	60
2018	Less than 3 years in current department or agency	56	19	12	5	5	2	1	77	10	268
2018	3 to 10 years in current department or agency	46	29	13	6	5	0	2	76	11	231
2018	11 to 20 years in current department or agency	49	28	13	1	5	0	4	80	7	132
2018	More than 20 years in current department or agency	50	23	8	4	11	2	2	76	16	50
2017	Less than 3 years in current department or agency	59	22	11	3	2	0	2	83	5	214
2017	3 to 10 years in current department or agency	51	27	12	6	3	0	2	79	9	246
2017	11 to 20 years in current department or agency	54	24	14	4	3	0	1	79	7	141
2017	More than 20 years in current department or agency	44	29	16	5	4	0	2	75	9	60

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	37	19	5	3	0	1	72	9	420
2020	3 to 10 years in current department or agency	31	41	14	10	3	0	1	72	13	256
2020	11 to 20 years in current department or agency	32	39	20	5	3	1	1	73	7	144
2020	More than 20 years in current department or agency	25	40	23	4	7	0	2	66	11	62

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	69	16	6	2	1	1	6	91	3	418
2020	3 to 10 years in current department or agency	64	15	8	4	2	1	6	85	6	256
2020	11 to 20 years in current department or agency	64	20	6	1	1	3	6	92	2	142
2020	More than 20 years in current department or agency	50	23	17	2	0	0	9	80	2	63
2019	Less than 3 years in current department or agency	71	11	4	4	2	0	9	89	6	288
2019	3 to 10 years in current department or agency	71	13	6	1	4	0	5	88	6	202
2019	11 to 20 years in current department or agency	68	14	9	2	2	1	4	87	4	138
2019	More than 20 years in current department or agency	61	16	7	4	5	4	4	83	9	60
2018	Less than 3 years in current department or agency	73	12	5	2	2	2	5	90	5	269
2018	3 to 10 years in current department or agency	64	18	7	3	2	0	6	87	5	230
2018	11 to 20 years in current department or agency	65	18	5	2	3	2	5	88	6	135
2018	More than 20 years in current department or agency	60	21	6	2	3	0	8	88	5	49

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	78	8	2	3	3	0	5	91	6	417
2020	3 to 10 years in current department or agency	72	8	6	4	4	2	4	85	9	257
2020	11 to 20 years in current department or agency	74	11	7	2	1	1	5	90	3	144
2020	More than 20 years in current department or agency	67	22	7	5	0	0	0	88	5	63
2019	Less than 3 years in current department or agency	77	8	5	2	3	1	4	89	6	290
2019	3 to 10 years in current department or agency	68	15	4	3	6	1	3	86	10	201
2019	11 to 20 years in current department or agency	63	18	10	3	2	1	3	84	6	136
2019	More than 20 years in current department or agency	59	17	8	2	10	2	2	79	13	59
2018	Less than 3 years in current department or agency	80	9	3	1	2	2	3	93	3	269
2018	3 to 10 years in current department or agency	69	13	6	5	2	0	4	87	7	230
2018	11 to 20 years in current department or agency	67	12	9	2	2	3	6	86	4	134
2018	More than 20 years in current department or agency	57	15	11	7	2	0	8	78	10	51
2017	Less than 3 years in current department or agency	82	6	3	2	2	1	4	93	4	215
2017	3 to 10 years in current department or agency	70	13	7	3	3	1	4	87	6	246
2017	11 to 20 years in current department or agency	71	14	5	3	4	0	3	88	7	141
2017	More than 20 years in current department or agency	63	21	8	4	2	0	2	87	6	58

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	70	17	4	3	1	0	4	91	4	418
2020	3 to 10 years in current department or agency	64	23	5	2	1	1	3	91	4	255
2020	11 to 20 years in current department or agency	61	24	5	5	1	1	3	89	6	141
2020	More than 20 years in current department or agency	71	14	12	1	0	0	2	87	1	63
2019	Less than 3 years in current department or agency	58	26	6	3	3	0	3	87	6	290
2019	3 to 10 years in current department or agency	53	32	8	4	1	0	2	87	4	199
2019	11 to 20 years in current department or agency	49	34	12	3	1	1	1	84	4	136
2019	More than 20 years in current department or agency	43	33	6	4	7	0	7	82	12	59
2018	Less than 3 years in current department or agency	65	17	11	1	3	1	2	85	4	264
2018	3 to 10 years in current department or agency	50	32	9	4	2	0	2	84	7	233
2018	11 to 20 years in current department or agency	52	26	12	3	3	0	4	82	6	135
2018	More than 20 years in current department or agency	52	31	8	0	4	0	5	87	5	52
2017	Less than 3 years in current department or agency	66	22	6	2	2	1	2	91	4	215
2017	3 to 10 years in current department or agency	53	26	11	5	3	0	2	80	8	246
2017	11 to 20 years in current department or agency	51	28	11	3	4	0	3	81	8	141
2017	More than 20 years in current department or agency	51	35	11	2	2	0	0	86	4	60

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	67	17	6	3	4	0	3	87	7	419
2020	3 to 10 years in current department or agency	62	16	8	5	6	1	2	80	11	256
2020	11 to 20 years in current department or agency	56	23	8	5	3	0	5	84	9	144
2020	More than 20 years in current department or agency	67	10	11	6	6	0	0	77	12	63
2019	Less than 3 years in current department or agency	64	18	8	3	4	0	2	85	7	287
2019	3 to 10 years in current department or agency	55	17	11	9	5	0	2	74	15	201
2019	11 to 20 years in current department or agency	46	27	10	7	8	1	1	75	15	136
2019	More than 20 years in current department or agency	50	22	8	2	12	2	4	76	15	59
2018	Less than 3 years in current department or agency	67	12	10	5	2	1	2	82	8	264
2018	3 to 10 years in current department or agency	49	25	12	6	5	0	2	76	11	233
2018	11 to 20 years in current department or agency	54	28	9	2	4	0	4	85	6	133
2018	More than 20 years in current department or agency	53	14	16	9	4	2	2	71	13	51
2017	Less than 3 years in current department or agency	67	18	6	4	3	1	3	87	7	215
2017	3 to 10 years in current department or agency	56	24	10	3	4	0	2	82	8	245
2017	11 to 20 years in current department or agency	55	27	9	2	5	0	2	84	7	141
2017	More than 20 years in current department or agency	59	26	9	3	2	1	0	86	5	60

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	66	6	2	1	1	0	24	95	2	420
2020	3 to 10 years in current department or agency	62	11	5	3	1	0	17	89	4	257
2020	11 to 20 years in current department or agency	64	11	2	2	1	0	20	94	4	142
2020	More than 20 years in current department or agency	70	6	5	0	0	0	20	94	0	62
2019	Less than 3 years in current department or agency	62	8	5	2	1	0	22	90	3	288
2019	3 to 10 years in current department or agency	55	15	7	0	0	0	23	91	1	197
2019	11 to 20 years in current department or agency	55	12	3	1	1	1	26	93	3	135
2019	More than 20 years in current department or agency	48	9	7	2	1	0	32	84	5	58
2018	Less than 3 years in current department or agency	63	9	6	1	0	2	20	92	1	262
2018	3 to 10 years in current department or agency	48	16	4	3	1	0	27	88	6	229
2018	11 to 20 years in current department or agency	52	11	4	3	0	0	31	91	4	133
2018	More than 20 years in current department or agency	46	11	3	2	0	2	35	91	4	52
2017	Less than 3 years in current department or agency	63	7	8	2	2	0	18	85	5	214
2017	3 to 10 years in current department or agency	53	15	6	1	1	0	23	89	3	246
2017	11 to 20 years in current department or agency	53	16	6	1	1	0	23	89	3	142
2017	More than 20 years in current department or agency	41	14	0	1	2	0	42	95	5	60

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	69	15	7	1	1	0	6	90	3	419
2020	3 to 10 years in current department or agency	72	14	7	2	2	0	3	89	4	257
2020	11 to 20 years in current department or agency	65	15	7	3	1	1	8	88	4	143
2020	More than 20 years in current department or agency	71	21	6	2	0	0	0	92	2	64
2019	Less than 3 years in current department or agency	69	18	5	2	1	0	5	91	3	288
2019	3 to 10 years in current department or agency	62	19	8	2	3	0	7	87	5	198
2019	11 to 20 years in current department or agency	67	19	6	1	1	1	5	92	2	136
2019	More than 20 years in current department or agency	49	21	12	3	4	0	11	79	8	59
2018	Less than 3 years in current department or agency	66	14	9	1	3	2	5	86	4	263
2018	3 to 10 years in current department or agency	50	21	11	5	3	0	9	79	9	234
2018	11 to 20 years in current department or agency	60	20	7	3	2	0	8	87	5	135
2018	More than 20 years in current department or agency	62	18	10	7	0	0	4	83	7	51
2017	Less than 3 years in current department or agency	70	16	6	1	2	0	5	91	3	215
2017	3 to 10 years in current department or agency	54	23	9	5	3	0	7	83	8	242
2017	11 to 20 years in current department or agency	60	21	12	2	0	0	5	85	2	140
2017	More than 20 years in current department or agency	62	14	10	2	0	0	12	87	2	59

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	16	15	13	19	0	2	52	33	418
2020	3 to 10 years in current department or agency	53	14	9	8	11	1	3	70	21	256
2020	11 to 20 years in current department or agency	72	10	8	4	2	1	3	85	7	145
2020	More than 20 years in current department or agency	68	18	5	2	3	0	4	89	5	64
2019	Less than 3 years in current department or agency	47	19	15	6	8	0	5	69	15	290
2019	3 to 10 years in current department or agency	59	11	11	8	7	1	4	73	16	201
2019	11 to 20 years in current department or agency	73	11	6	4	3	0	3	87	7	136
2019	More than 20 years in current department or agency	57	20	6	1	5	2	9	86	7	59
2018	Less than 3 years in current department or agency	40	14	15	11	15	2	2	57	27	263
2018	3 to 10 years in current department or agency	54	17	11	4	11	0	4	74	15	234
2018	11 to 20 years in current department or agency	66	11	8	4	1	0	9	85	6	135
2018	More than 20 years in current department or agency	62	12	12	2	1	0	11	84	3	52
2017	Less than 3 years in current department or agency	43	14	14	9	17	1	2	58	27	215
2017	3 to 10 years in current department or agency	51	24	10	3	7	1	4	79	11	246
2017	11 to 20 years in current department or agency	64	19	7	3	3	1	3	87	6	142
2017	More than 20 years in current department or agency	60	12	7	5	5	0	11	81	12	60

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	30	14	6	5	0	1	75	11	417
2020	3 to 10 years in current department or agency	44	25	20	4	4	0	2	71	8	257
2020	11 to 20 years in current department or agency	45	28	13	5	3	3	3	78	8	145
2020	More than 20 years in current department or agency	42	33	20	3	2	0	0	75	5	64
2019	Less than 3 years in current department or agency	51	28	15	2	0	1	3	82	2	287
2019	3 to 10 years in current department or agency	52	26	13	1	3	1	5	82	4	198
2019	11 to 20 years in current department or agency	56	23	11	5	3	1	1	81	8	134
2019	More than 20 years in current department or agency	40	33	9	0	4	2	11	85	5	59
2018	Less than 3 years in current department or agency	53	24	14	4	2	1	2	80	6	263
2018	3 to 10 years in current department or agency	48	31	12	2	3	0	3	82	5	234
2018	11 to 20 years in current department or agency	49	28	11	4	2	1	5	82	6	134
2018	More than 20 years in current department or agency	51	20	13	2	2	0	11	81	4	52
2017	Less than 3 years in current department or agency	56	20	12	5	3	0	5	79	8	215
2017	3 to 10 years in current department or agency	47	34	9	2	2	0	5	86	4	245
2017	11 to 20 years in current department or agency	48	26	15	4	3	0	3	77	8	142
2017	More than 20 years in current department or agency	48	31	14	3	2	2	0	81	5	58

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	20	38	25	10	7	58	17	420
2020	3 to 10 years in current department or agency	19	34	29	10	6	54	17	258
2020	11 to 20 years in current department or agency	23	39	27	5	5	63	10	145
2020	More than 20 years in current department or agency	16	39	37	3	5	55	8	64

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	12	28	34	19	7	0	0	40	26	422
2020	3 to 10 years in current department or agency	9	24	35	21	11	0	0	33	32	257
2020	11 to 20 years in current department or agency	13	26	42	13	4	1	0	40	18	145
2020	More than 20 years in current department or agency	10	34	35	17	5	0	0	43	22	64
2019	Less than 3 years in current department or agency	14	33	37	9	6	0	0	48	15	291
2019	3 to 10 years in current department or agency	9	25	35	17	13	0	1	34	30	202
2019	11 to 20 years in current department or agency	9	26	40	19	6	1	0	35	25	138
2019	More than 20 years in current department or agency	10	26	42	12	8	2	0	37	20	60
2018	Less than 3 years in current department or agency	18	32	33	11	4	1	0	51	15	271
2018	3 to 10 years in current department or agency	9	24	35	22	10	0	0	33	32	231
2018	11 to 20 years in current department or agency	14	28	37	15	5	1	0	42	20	136
2018	More than 20 years in current department or agency	10	32	40	18	1	0	0	41	19	52
2017	Less than 3 years in current department or agency	14	34	36	10	5	0	1	49	15	215
2017	3 to 10 years in current department or agency	8	25	40	19	7	0	1	34	26	245
2017	11 to 20 years in current department or agency	13	24	40	15	7	1	0	37	23	141
2017	More than 20 years in current department or agency	14	26	46	5	9	0	0	40	14	60

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	13	21	36	22	8	0	0	30	34	421
2020	3 to 10 years in current department or agency	15	25	36	17	6	0	0	23	41	256
2020	11 to 20 years in current department or agency	8	27	38	19	8	0	0	27	35	145
2020	More than 20 years in current department or agency	9	21	48	18	5	0	0	23	29	63
2019	Less than 3 years in current department or agency	9	18	34	27	12	0	1	39	27	290
2019	3 to 10 years in current department or agency	16	25	37	16	6	0	1	22	41	200
2019	11 to 20 years in current department or agency	10	24	47	15	3	0	1	18	34	139
2019	More than 20 years in current department or agency	11	19	49	13	5	2	0	18	31	57
2018	Less than 3 years in current department or agency	9	14	34	25	16	1	1	41	24	266
2018	3 to 10 years in current department or agency	15	24	35	17	9	0	0	26	39	230
2018	11 to 20 years in current department or agency	8	23	38	25	6	0	0	31	32	131
2018	More than 20 years in current department or agency	2	20	46	19	10	0	2	30	23	51
2017	Less than 3 years in current department or agency	6	16	37	27	12	0	1	40	22	215
2017	3 to 10 years in current department or agency	7	26	40	20	5	1	1	25	34	246
2017	11 to 20 years in current department or agency	7	21	42	20	9	0	1	29	29	142
2017	More than 20 years in current department or agency	9	16	44	23	5	2	2	28	26	60

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	38	11	7	2	3	79	10	421
2020	3 to 10 years in current department or agency	33	43	12	6	4	1	77	11	258
2020	11 to 20 years in current department or agency	33	50	11	4	2	1	84	6	145
2020	More than 20 years in current department or agency	31	41	21	7	0	0	72	7	64
2019	Less than 3 years in current department or agency	31	38	16	9	4	2	71	13	291
2019	3 to 10 years in current department or agency	24	40	20	7	6	2	66	14	201
2019	11 to 20 years in current department or agency	22	46	15	11	2	3	70	14	137
2019	More than 20 years in current department or agency	19	42	29	9	1	0	61	10	60
2018	Less than 3 years in current department or agency	27	35	19	7	5	7	66	13	269
2018	3 to 10 years in current department or agency	21	38	22	10	7	2	61	17	234
2018	11 to 20 years in current department or agency	26	44	12	10	4	3	72	15	135
2018	More than 20 years in current department or agency	30	36	23	8	0	2	68	8	52
2017	Less than 3 years in current department or agency	17	33	15	13	9	14	58	25	215
2017	3 to 10 years in current department or agency	18	42	16	14	7	4	62	21	246
2017	11 to 20 years in current department or agency	16	39	22	8	9	6	58	18	141
2017	More than 20 years in current department or agency	16	42	18	14	5	5	61	20	60

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	28	16	12	7	4	64	19	421
2020	3 to 10 years in current department or agency	21	34	15	17	10	3	57	28	257
2020	11 to 20 years in current department or agency	28	35	14	12	6	5	67	18	143
2020	More than 20 years in current department or agency	27	31	17	21	3	2	58	24	63

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	29	11	10	10	3	1	68	21	423
2020	3 to 10 years in current department or agency	34	27	9	16	12	1	1	63	28	258
2020	11 to 20 years in current department or agency	29	35	16	10	8	1	2	65	19	145
2020	More than 20 years in current department or agency	23	39	11	14	10	2	2	64	24	64

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	30	12	5	4	5	2	78	10	421
2020	3 to 10 years in current department or agency	42	27	13	8	7	3	1	72	15	258
2020	11 to 20 years in current department or agency	39	34	13	5	4	4	1	77	9	145
2020	More than 20 years in current department or agency	31	39	6	8	5	11	2	79	15	64

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	34	15	12	7	1	0	65	20	420
2020	3 to 10 years in current department or agency	23	32	15	19	10	1	0	56	29	257
2020	11 to 20 years in current department or agency	20	40	20	8	7	5	1	64	16	144
2020	More than 20 years in current department or agency	17	47	18	7	10	2	0	65	17	64
2019	Less than 3 years in current department or agency	22	39	20	12	6	2	0	62	18	291
2019	3 to 10 years in current department or agency	18	30	18	21	13	0	0	48	34	203
2019	11 to 20 years in current department or agency	17	35	17	15	14	1	0	53	30	138
2019	More than 20 years in current department or agency	10	32	40	11	6	1	0	43	17	60
2018	Less than 3 years in current department or agency	26	37	15	11	7	4	0	65	18	270
2018	3 to 10 years in current department or agency	18	33	17	17	14	1	0	52	30	234
2018	11 to 20 years in current department or agency	18	42	17	13	7	3	0	61	21	135
2018	More than 20 years in current department or agency	21	32	14	21	12	0	0	53	33	52
2017	Less than 3 years in current department or agency	24	40	11	15	5	4	0	67	21	215
2017	3 to 10 years in current department or agency	13	35	22	15	11	3	0	50	27	245
2017	11 to 20 years in current department or agency	17	43	14	19	5	3	0	61	24	141
2017	More than 20 years in current department or agency	13	35	30	13	9	0	0	48	22	60

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	41	9	9	2	0	80	11	422
2020	3 to 10 years in current department or agency	36	44	8	9	2	0	81	11	258
2020	11 to 20 years in current department or agency	38	44	7	8	1	2	83	10	145
2020	More than 20 years in current department or agency	36	46	17	0	2	0	82	2	64

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	35	10	11	5	1	73	17	421
2020	3 to 10 years in current department or agency	33	38	14	11	5	0	71	15	258
2020	11 to 20 years in current department or agency	33	42	13	10	2	1	75	12	145
2020	More than 20 years in current department or agency	31	39	19	10	0	2	71	10	64

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	37	17	8	2	1	1	73	10	422
2020	3 to 10 years in current department or agency	32	41	16	5	4	0	1	75	9	257
2020	11 to 20 years in current department or agency	29	46	15	5	1	1	3	78	6	143
2020	More than 20 years in current department or agency	33	38	22	4	0	2	2	74	4	64

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	36	13	3	3	1	1	82	5	419
2020	3 to 10 years in current department or agency	38	39	11	5	3	2	2	80	9	258
2020	11 to 20 years in current department or agency	37	44	11	2	2	1	3	84	4	144
2020	More than 20 years in current department or agency	37	37	18	5	2	1	0	75	6	64

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	70	18	4	0	1	6	1	94	1	420
2020	3 to 10 years in current department or agency	71	18	5	0	0	5	1	94	0	256
2020	11 to 20 years in current department or agency	70	19	4	0	0	7	0	96	0	144
2020	More than 20 years in current department or agency	65	24	5	2	0	3	1	93	2	64

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	36	11	6	2	0	81	8	421
2020	3 to 10 years in current department or agency	40	40	12	5	2	1	81	7	255
2020	11 to 20 years in current department or agency	48	41	7	3	0	1	89	3	144
2020	More than 20 years in current department or agency	37	48	8	2	3	2	86	5	63

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	32	8	8	5	0	1	79	13	420
2020	3 to 10 years in current department or agency	44	33	4	10	9	0	0	77	19	254
2020	11 to 20 years in current department or agency	42	34	13	6	2	2	1	79	8	144
2020	More than 20 years in current department or agency	38	35	14	6	5	2	0	75	12	62

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	28	9	11	7	2	1	72	18	420
2020	3 to 10 years in current department or agency	41	29	10	9	9	1	1	71	19	257
2020	11 to 20 years in current department or agency	46	32	4	13	4	1	1	79	17	145
2020	More than 20 years in current department or agency	41	30	15	7	5	2	0	72	12	63

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	21	40	19	16	2	2	0	63	18	59
2020	3 to 10 years in current department or agency	21	37	15	18	8	0	1	58	26	74
2019	Less than 3 years in current department or agency	24	47	9	15	0	0	4	75	15	47
2019	3 to 10 years in current department or agency	22	45	17	14	0	0	2	68	15	56
2019	11 to 20 years in current department or agency	12	59	13	12	3	0	2	72	15	37
2019	More than 20 years in current department or agency	31	51	12	7	0	0	0	82	7	12

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	0	59
2020	3 to 10 years in current department or agency	97	3	74

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	14	37	18	20	9	2	0	52	30	59
2020	3 to 10 years in current department or agency	16	27	19	27	11	0	0	44	37	72

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	5	95	421
2020	3 to 10 years in current department or agency	11	89	257
2020	11 to 20 years in current department or agency	11	89	144
2020	More than 20 years in current department or agency	15	85	63

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	13	87	420
2020	3 to 10 years in current department or agency	15	85	257
2020	11 to 20 years in current department or agency	15	85	144
2020	More than 20 years in current department or agency	13	87	63
2019	Less than 3 years in current department or agency	13	87	291
2019	3 to 10 years in current department or agency	22	78	202
2019	11 to 20 years in current department or agency	18	82	139
2019	More than 20 years in current department or agency	23	77	60
2017	Less than 3 years in current department or agency	14	86	216
2017	3 to 10 years in current department or agency	18	82	244
2017	11 to 20 years in current department or agency	25	75	142
2017	More than 20 years in current department or agency	27	73	60
2014	Less than 3 years in current department or agency	13	87	157
2014	3 to 10 years in current department or agency	16	84	301
2014	11 to 20 years in current department or agency	13	87	143
2014	More than 20 years in current department or agency	11	89	83

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	32	68	55
2020	3 to 10 years in current department or agency	58	42	38

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	78	22	55
2020	3 to 10 years in current department or agency	77	23	38
2019	Less than 3 years in current department or agency	88	12	37
2019	3 to 10 years in current department or agency	83	17	42
2019	11 to 20 years in current department or agency	78	22	24
2019	More than 20 years in current department or agency	100	0	13
2017	Less than 3 years in current department or agency	71	29	33
2017	3 to 10 years in current department or agency	89	11	42
2017	11 to 20 years in current department or agency	85	15	34
2017	More than 20 years in current department or agency	65	35	15
2014	Less than 3 years in current department or agency	67	33	20
2014	3 to 10 years in current department or agency	80	20	46
2014	11 to 20 years in current department or agency	94	6	20

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	35	8	4	0	0	0	88	4	43
2020	3 to 10 years in current department or agency	46	35	8	7	4	0	0	81	11	30
2019	Less than 3 years in current department or agency	71	25	0	0	4	0	0	96	4	32
2019	3 to 10 years in current department or agency	51	33	2	8	2	3	0	87	10	36
2019	11 to 20 years in current department or agency	43	50	0	7	0	0	0	93	7	19
2019	More than 20 years in current department or agency	27	54	9	0	0	9	0	90	0	13
2017	Less than 3 years in current department or agency	65	26	4	0	0	0	4	96	0	24
2017	3 to 10 years in current department or agency	45	48	7	0	0	0	0	93	0	37
2017	11 to 20 years in current department or agency	71	13	4	8	4	0	0	84	11	29
2017	More than 20 years in current department or agency	52	41	0	8	0	0	0	92	8	10
2014	Less than 3 years in current department or agency	35	52	0	14	0	0	0	86	14	14
2014	3 to 10 years in current department or agency	65	27	6	0	3	0	0	92	3	37
2014	11 to 20 years in current department or agency	51	31	0	17	0	0	0	83	17	19

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	32	7	4	3	1	3	85	8	422
2020	3 to 10 years in current department or agency	39	38	6	8	4	3	2	81	12	258
2020	11 to 20 years in current department or agency	50	33	4	5	2	3	4	89	7	145
2020	More than 20 years in current department or agency	42	34	8	7	4	2	4	81	11	63

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	41	24	1	55	45	424
2020	3 to 10 years in current department or agency	44	35	21	0	44	56	258
2020	11 to 20 years in current department or agency	44	39	17	0	47	53	145
2020	More than 20 years in current department or agency	26	54	20	0	67	33	63

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	44	56	147
2020	3 to 10 years in current department or agency	30	70	115
2020	11 to 20 years in current department or agency	33	67	65
2020	More than 20 years in current department or agency	18	82	16

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	19	26	15	19	14	3	4	48	36	146
2020	3 to 10 years in current department or agency	9	21	19	22	27	0	2	31	50	115
2020	11 to 20 years in current department or agency	7	21	9	23	32	2	6	30	59	65
2020	More than 20 years in current department or agency	0	30	20	28	21	0	0	30	49	17

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	14	14	14	21	30	2	4	30	55	146
2020	3 to 10 years in current department or agency	5	15	9	25	44	0	1	21	70	115
2020	11 to 20 years in current department or agency	2	16	18	13	48	0	3	19	63	65
2020	More than 20 years in current department or agency	0	19	25	16	40	0	0	19	56	17

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	18	14	6	4	5	13	72	11	424
2020	3 to 10 years in current department or agency	40	24	16	6	7	0	7	69	14	257
2020	11 to 20 years in current department or agency	38	23	12	7	8	3	9	68	18	144
2020	More than 20 years in current department or agency	40	17	13	4	11	2	13	67	18	63
2019	Less than 3 years in current department or agency	36	24	11	10	11	1	7	66	22	284
2019	3 to 10 years in current department or agency	35	17	15	12	12	1	8	58	26	202
2019	11 to 20 years in current department or agency	39	16	17	9	10	1	8	60	21	138
2019	More than 20 years in current department or agency	39	14	14	0	25	0	9	57	28	60
2018	Less than 3 years in current department or agency	41	15	15	7	10	3	10	64	19	270
2018	3 to 10 years in current department or agency	33	17	21	12	8	1	9	55	21	232
2018	11 to 20 years in current department or agency	47	18	10	9	7	0	9	72	17	135
2018	More than 20 years in current department or agency	40	10	13	6	12	2	16	61	23	51

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 109. In total, how many years have you been working in your current department or agency?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack