2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	45	44	3	7	1	89	8	312
2020	3 to 10 years in the federal public service	39	45	4	8	4	84	12	262
2020	11 to 20 years in the federal public service	44	45	3	6	1	89	7	263
2020	More than 20 years in the federal public service	41	41	3	11	4	82	15	140

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	86	12	0	1	1	0	0	98	2	311
2020	3 to 10 years in the federal public service	83	14	2	0	0	0	0	98	1	260
2020	11 to 20 years in the federal public service	76	19	1	1	2	0	1	96	3	262
2020	More than 20 years in the federal public service	79	15	3	2	1	1	0	94	3	140
2017	Less than 3 years in the federal public service	85	11	3	1	0	0	0	96	1	125
2017	3 to 10 years in the federal public service	75	22	1	2	0	0	0	97	2	186
2017	11 to 20 years in the federal public service	63	30	2	2	2	0	1	94	3	222
2017	More than 20 years in the federal public service	60	34	1	4	1	0	1	94	5	129
2014	Less than 3 years in the federal public service	89	4	5	0	2	0	0	93	2	52
2014	3 to 10 years in the federal public service	77	16	2	2	2	1	0	94	4	249
2014	11 to 20 years in the federal public service	68	21	3	6	1	0	1	90	7	207
2014	More than 20 years in the federal public service	71	20	4	3	1	1	1	92	4	181

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	39	39	12	8	2	0	0	78	10	312
2020	3 to 10 years in the federal public service	41	39	7	8	4	0	0	80	12	263
2020	11 to 20 years in the federal public service	43	32	11	10	4	0	0	75	14	262
2020	More than 20 years in the federal public service	38	34	12	13	2	0	1	73	15	140
2019	Less than 3 years in the federal public service	47	32	7	10	4	0	0	79	14	247
2019	3 to 10 years in the federal public service	32	36	10	12	9	0	0	69	22	193
2019	11 to 20 years in the federal public service	41	30	7	13	10	0	0	70	23	237
2019	More than 20 years in the federal public service	32	35	6	16	10	0	1	67	26	131
2017	Less than 3 years in the federal public service	46	38	3	13	1	0	0	84	13	125
2017	3 to 10 years in the federal public service	40	41	4	10	5	0	0	81	15	187
2017	11 to 20 years in the federal public service	45	33	6	9	7	0	0	79	16	223
2017	More than 20 years in the federal public service	47	31	4	12	5	0	1	79	18	130
2014	Less than 3 years in the federal public service	59	26	7	6	1	0	0	85	7	52
2014	3 to 10 years in the federal public service	44	32	7	13	5	0	0	75	18	248
2014	11 to 20 years in the federal public service	43	34	7	9	7	0	0	77	16	207
2014	More than 20 years in the federal public service	43	32	7	11	6	1	0	75	18	180

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	40	41	9	8	2	0	0	81	10	308
2020	3 to 10 years in the federal public service	31	44	10	9	5	0	0	76	15	263
2020	11 to 20 years in the federal public service	36	40	12	9	3	0	0	76	11	260
2020	More than 20 years in the federal public service	28	44	13	10	3	0	1	73	14	139
2019	Less than 3 years in the federal public service	37	35	12	14	2	0	0	72	16	246
2019	3 to 10 years in the federal public service	28	38	11	15	8	0	0	66	23	191
2019	11 to 20 years in the federal public service	35	36	8	15	5	0	1	72	21	234
2019	More than 20 years in the federal public service	33	40	12	9	6	0	1	73	15	132
2018	Less than 3 years in the federal public service	33	41	7	16	3	0	0	75	18	165
2018	3 to 10 years in the federal public service	32	39	7	16	5	0	0	72	22	173
2018	11 to 20 years in the federal public service	30	45	9	13	3	0	0	76	15	240
2018	More than 20 years in the federal public service	30	41	12	11	4	1	0	72	15	117
2017	Less than 3 years in the federal public service	34	40	9	14	3	1	0	74	17	125
2017	3 to 10 years in the federal public service	32	41	13	10	4	0	0	73	15	187
2017	11 to 20 years in the federal public service	32	44	11	9	4	0	0	76	13	223
2017	More than 20 years in the federal public service	39	41	6	8	4	0	2	82	12	129
2014	Less than 3 years in the federal public service	41	39	13	5	1	0	0	80	7	52
2014	3 to 10 years in the federal public service	28	41	15	11	4	0	0	69	15	248
2014	11 to 20 years in the federal public service	32	40	11	11	5	0	0	72	16	207
2014	More than 20 years in the federal public service	35	39	10	13	4	0	0	73	16	181

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	45	36	10	8	1	0	1	81	9	308
2020	3 to 10 years in the federal public service	40	38	8	8	5	0	2	79	13	259
2020	11 to 20 years in the federal public service	44	34	12	9	1	0	1	78	10	260
2020	More than 20 years in the federal public service	38	36	14	11	1	0	0	74	12	139
2019	Less than 3 years in the federal public service	51	31	10	5	1	1	0	83	7	246
2019	3 to 10 years in the federal public service	36	37	10	11	3	2	0	75	14	189
2019	11 to 20 years in the federal public service	44	36	10	7	3	0	0	80	10	235
2019	More than 20 years in the federal public service	36	40	13	8	2	1	0	77	10	130
2017	Less than 3 years in the federal public service	48	32	10	8	2	0	1	80	9	124
2017	3 to 10 years in the federal public service	42	41	11	5	0	0	0	84	6	185
2017	11 to 20 years in the federal public service	43	40	6	9	2	0	0	84	11	221
2017	More than 20 years in the federal public service	46	37	9	4	2	1	0	84	6	130
2014	Less than 3 years in the federal public service	53	37	5	4	1	0	0	89	5	52
2014	3 to 10 years in the federal public service	47	34	11	7	1	0	0	81	8	249
2014	11 to 20 years in the federal public service	34	46	10	8	2	0	0	80	10	207
2014	More than 20 years in the federal public service	46	34	8	9	3	1	0	80	12	181

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	43	28	9	12	5	1	1	73	17	310
2020	3 to 10 years in the federal public service	36	31	13	12	9	0	0	67	20	262
2020	11 to 20 years in the federal public service	38	31	10	13	8	0	0	69	20	261
2020	More than 20 years in the federal public service	34	33	13	12	7	0	1	68	19	139
2019	Less than 3 years in the federal public service	51	28	10	8	2	1	0	79	11	249
2019	3 to 10 years in the federal public service	34	34	9	12	11	0	1	69	23	193
2019	11 to 20 years in the federal public service	43	26	13	13	4	1	1	70	17	236
2019	More than 20 years in the federal public service	30	38	17	9	5	0	0	68	14	131
2018	Less than 3 years in the federal public service	45	29	16	6	4	0	0	75	9	165
2018	3 to 10 years in the federal public service	47	26	11	10	5	1	1	74	15	171
2018	11 to 20 years in the federal public service	37	34	13	8	7	1	0	72	15	239
2018	More than 20 years in the federal public service	38	33	11	8	6	0	3	74	15	115
2017	Less than 3 years in the federal public service	44	33	8	9	3	1	1	79	13	125
2017	3 to 10 years in the federal public service	42	33	9	11	4	0	1	75	16	186
2017	11 to 20 years in the federal public service	38	36	10	10	4	1	1	76	14	220
2017	More than 20 years in the federal public service	38	39	8	5	9	0	1	78	14	130
2014	Less than 3 years in the federal public service	44	33	12	3	3	0	4	81	7	51
2014	3 to 10 years in the federal public service	40	28	12	11	7	0	2	69	19	249
2014	11 to 20 years in the federal public service	40	33	8	12	7	0	0	73	19	207
2014	More than 20 years in the federal public service	41	31	14	7	5	0	2	73	13	181

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	47	36	10	5	2	0	0	83	7	311
2020	3 to 10 years in the federal public service	39	35	12	8	6	0	0	74	14	261
2020	11 to 20 years in the federal public service	42	36	13	8	1	0	0	78	9	262
2020	More than 20 years in the federal public service	37	44	9	6	4	0	0	81	10	140
2019	Less than 3 years in the federal public service	49	34	12	3	2	0	0	84	5	249
2019	3 to 10 years in the federal public service	40	37	13	5	4	0	0	77	10	192
2019	11 to 20 years in the federal public service	41	35	10	7	6	0	1	77	13	235
2019	More than 20 years in the federal public service	41	38	11	5	5	0	0	79	10	132
2018	Less than 3 years in the federal public service	47	38	9	3	3	0	0	86	6	165
2018	3 to 10 years in the federal public service	43	34	14	8	1	0	0	77	9	173
2018	11 to 20 years in the federal public service	43	38	8	6	4	0	0	82	10	237
2018	More than 20 years in the federal public service	48	34	10	3	6	0	0	82	9	117
2017	Less than 3 years in the federal public service	45	40	9	4	2	1	0	86	5	125
2017	3 to 10 years in the federal public service	45	39	8	6	2	0	0	84	8	187
2017	11 to 20 years in the federal public service	34	49	9	6	3	0	0	83	9	220
2017	More than 20 years in the federal public service	42	43	5	5	4	1	0	86	10	129
2014	Less than 3 years in the federal public service	50	44	6	0	0	0	0	94	0	52
2014	3 to 10 years in the federal public service	37	40	12	6	5	0	0	77	11	249
2014	11 to 20 years in the federal public service	35	42	11	7	4	1	0	78	11	207
2014	More than 20 years in the federal public service	34	44	10	9	1	0	1	79	10	181

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	37	32	13	11	6	1	0	70	17	312
2020	3 to 10 years in the federal public service	29	36	14	10	11	0	0	65	21	261
2020	11 to 20 years in the federal public service	28	38	17	12	6	0	0	66	17	263
2020	More than 20 years in the federal public service	25	40	17	11	7	0	0	65	18	140
2019	Less than 3 years in the federal public service	32	43	12	9	5	0	0	75	14	248
2019	3 to 10 years in the federal public service	24	36	11	17	11	0	0	61	29	192
2019	11 to 20 years in the federal public service	24	36	12	16	12	1	0	60	28	235
2019	More than 20 years in the federal public service	25	29	17	15	14	0	0	54	29	132
2018	Less than 3 years in the federal public service	29	35	17	8	10	1	1	65	18	165
2018	3 to 10 years in the federal public service	26	38	11	15	10	0	0	64	25	171
2018	11 to 20 years in the federal public service	25	32	19	14	10	0	0	57	24	239
2018	More than 20 years in the federal public service	31	25	14	11	18	1	0	57	29	117
2017	Less than 3 years in the federal public service	36	37	12	7	7	0	0	73	15	125
2017	3 to 10 years in the federal public service	32	33	12	12	11	0	0	65	23	187
2017	11 to 20 years in the federal public service	23	37	8	20	11	1	0	60	31	220
2017	More than 20 years in the federal public service	25	36	10	16	12	1	0	62	28	130
2014	Less than 3 years in the federal public service	29	53	13	4	2	0	0	82	5	52
2014	3 to 10 years in the federal public service	25	36	13	13	11	0	0	62	25	249
2014	11 to 20 years in the federal public service	22	35	19	14	9	0	0	58	24	207
2014	More than 20 years in the federal public service	23	36	17	13	10	0	0	59	24	181

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	45	40	7	7	1	0	0	85	8	309
2020	3 to 10 years in the federal public service	29	45	11	8	7	0	0	75	14	261
2020	11 to 20 years in the federal public service	38	40	10	10	2	0	0	78	12	261
2020	More than 20 years in the federal public service	24	44	16	14	2	0	0	68	16	140
2019	Less than 3 years in the federal public service	48	37	7	5	2	1	0	85	7	249
2019	3 to 10 years in the federal public service	32	41	10	9	6	1	0	74	15	191
2019	11 to 20 years in the federal public service	37	35	10	12	6	0	1	72	18	233
2019	More than 20 years in the federal public service	32	40	15	7	5	0	0	73	12	132
2018	Less than 3 years in the federal public service	34	44	10	8	2	0	0	79	10	165
2018	3 to 10 years in the federal public service	39	37	7	12	5	0	0	76	17	173
2018	11 to 20 years in the federal public service	35	42	12	5	5	0	0	77	11	238
2018	More than 20 years in the federal public service	33	37	14	8	8	1	0	70	16	115
2017	Less than 3 years in the federal public service	39	44	8	5	4	0	0	83	9	125
2017	3 to 10 years in the federal public service	34	43	11	5	6	0	0	77	11	186
2017	11 to 20 years in the federal public service	25	52	13	7	3	1	0	77	10	220
2017	More than 20 years in the federal public service	37	45	9	6	4	0	0	82	10	130

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	59	32	4	3	2	0	91	5	310
2020	3 to 10 years in the federal public service	51	35	8	4	2	0	86	6	262
2020	11 to 20 years in the federal public service	57	30	7	5	0	0	88	6	261
2020	More than 20 years in the federal public service	47	36	12	4	1	0	83	5	140
2019	Less than 3 years in the federal public service	63	27	6	2	1	0	90	4	247
2019	3 to 10 years in the federal public service	55	28	7	7	2	0	84	9	193
2019	11 to 20 years in the federal public service	51	31	7	6	3	1	83	9	232
2019	More than 20 years in the federal public service	50	38	7	5	1	0	88	6	131
2018	Less than 3 years in the federal public service	57	33	6	3	1	0	90	4	165
2018	3 to 10 years in the federal public service	56	34	4	4	1	1	92	5	171
2018	11 to 20 years in the federal public service	57	33	6	1	2	1	91	3	238
2018	More than 20 years in the federal public service	55	35	4	3	2	1	92	4	115
2017	Less than 3 years in the federal public service	48	44	3	2	1	1	94	3	125
2017	3 to 10 years in the federal public service	49	34	10	5	1	0	84	6	187
2017	11 to 20 years in the federal public service	41	44	7	3	2	1	87	6	219
2017	More than 20 years in the federal public service	51	37	6	3	2	1	89	5	129
2014	Less than 3 years in the federal public service	69	27	4	0	0	0	96	0	52
2014	3 to 10 years in the federal public service	49	35	9	4	3	0	84	6	249
2014	11 to 20 years in the federal public service	46	40	6	3	4	0	87	7	206
2014	More than 20 years in the federal public service	55	32	8	4	1	1	87	5	181

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	41	33	12	9	4	0	74	14	309
2020	3 to 10 years in the federal public service	31	34	14	12	9	0	66	21	262
2020	11 to 20 years in the federal public service	35	32	17	11	5	0	67	16	261
2020	More than 20 years in the federal public service	32	38	10	13	6	0	71	19	140
2019	Less than 3 years in the federal public service	45	31	13	7	3	0	76	10	249
2019	3 to 10 years in the federal public service	31	31	12	16	10	0	62	26	193
2019	11 to 20 years in the federal public service	31	32	12	14	12	0	62	25	235
2019	More than 20 years in the federal public service	24	38	15	11	13	0	62	24	133
2018	Less than 3 years in the federal public service	39	36	14	5	6	0	75	11	165
2018	3 to 10 years in the federal public service	38	29	14	9	10	1	67	19	171
2018	11 to 20 years in the federal public service	32	33	13	12	9	0	66	21	239
2018	More than 20 years in the federal public service	34	30	9	12	15	0	64	27	118
2017	Less than 3 years in the federal public service	42	38	6	10	4	1	80	14	124
2017	3 to 10 years in the federal public service	33	36	11	12	8	0	69	20	186
2017	11 to 20 years in the federal public service	29	37	10	12	11	1	67	23	219
2017	More than 20 years in the federal public service	29	41	8	9	11	1	71	21	130

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	60	26	10	2	2	0	86	4	309
2020	3 to 10 years in the federal public service	52	32	10	3	3	0	85	6	260
2020	11 to 20 years in the federal public service	61	29	6	4	0	0	90	4	261
2020	More than 20 years in the federal public service	57	30	8	4	1	0	87	5	138
2019	Less than 3 years in the federal public service	59	31	6	3	1	0	90	4	249
2019	3 to 10 years in the federal public service	54	32	6	5	2	0	87	7	193
2019	11 to 20 years in the federal public service	60	29	7	2	2	0	89	4	232
2019	More than 20 years in the federal public service	57	27	12	2	1	0	84	3	132
2018	Less than 3 years in the federal public service	61	27	8	2	1	0	89	3	165
2018	3 to 10 years in the federal public service	61	29	9	2	0	0	89	2	171
2018	11 to 20 years in the federal public service	60	28	9	2	1	0	89	3	232
2018	More than 20 years in the federal public service	68	26	5	1	0	0	93	1	116
2017	Less than 3 years in the federal public service	58	32	8	1	1	0	90	2	125
2017	3 to 10 years in the federal public service	58	33	6	2	1	0	91	3	185
2017	11 to 20 years in the federal public service	56	35	7	2	0	0	91	2	221
2017	More than 20 years in the federal public service	64	29	4	3	0	0	93	3	129
2014	Less than 3 years in the federal public service	74	22	4	0	0	0	96	0	52
2014	3 to 10 years in the federal public service	64	27	6	0	2	0	92	2	249
2014	11 to 20 years in the federal public service	61	30	6	1	1	1	91	2	206
2014	More than 20 years in the federal public service	66	25	6	2	1	1	91	3	181

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	34	29	14	13	8	1	1	65	21	309
2020	3 to 10 years in the federal public service	32	36	15	7	9	0	0	69	16	256
2020	11 to 20 years in the federal public service	34	36	12	12	5	1	0	71	17	261
2020	More than 20 years in the federal public service	28	35	18	11	8	0	0	63	20	140
2019	Less than 3 years in the federal public service	35	37	17	5	4	1	1	73	9	249
2019	3 to 10 years in the federal public service	27	41	13	10	8	0	0	68	18	193
2019	11 to 20 years in the federal public service	33	33	11	16	7	0	0	65	23	233
2019	More than 20 years in the federal public service	27	39	20	6	8	1	0	66	14	133
2018	Less than 3 years in the federal public service	30	34	22	6	5	0	1	66	12	165
2018	3 to 10 years in the federal public service	33	37	10	12	8	0	0	70	20	168
2018	11 to 20 years in the federal public service	31	37	16	10	7	0	0	68	16	237
2018	More than 20 years in the federal public service	30	36	14	8	11	0	1	67	19	117
2017	Less than 3 years in the federal public service	38	40	11	6	4	1	1	79	10	124
2017	3 to 10 years in the federal public service	31	37	9	15	7	0	0	69	22	186
2017	11 to 20 years in the federal public service	32	40	12	7	8	0	0	73	15	221
2017	More than 20 years in the federal public service	29	48	8	7	8	1	0	78	15	130
2014	Less than 3 years in the federal public service	31	50	5	11	2	0	0	81	13	52
2014	3 to 10 years in the federal public service	26	39	14	13	8	0	1	65	21	249
2014	11 to 20 years in the federal public service	24	44	11	13	7	1	0	69	21	206
2014	More than 20 years in the federal public service	24	45	13	11	7	1	0	69	18	181

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	35	30	17	11	6	1	1	66	17	312
2020	3 to 10 years in the federal public service	33	39	15	5	8	0	0	72	13	262
2020	11 to 20 years in the federal public service	36	34	16	12	3	0	0	70	15	262
2020	More than 20 years in the federal public service	32	39	14	11	4	0	0	72	15	140
2019	Less than 3 years in the federal public service	39	28	18	9	4	1	1	69	13	249
2019	3 to 10 years in the federal public service	30	37	17	9	7	0	0	68	16	193
2019	11 to 20 years in the federal public service	36	31	15	9	8	0	1	68	17	235
2019	More than 20 years in the federal public service	31	33	23	8	5	0	0	64	13	132
2018	Less than 3 years in the federal public service	36	29	17	9	7	0	1	67	16	166
2018	3 to 10 years in the federal public service	38	34	11	13	4	0	0	72	17	170
2018	11 to 20 years in the federal public service	33	39	14	7	6	0	0	72	13	237
2018	More than 20 years in the federal public service	31	33	15	9	10	0	2	66	19	117
2017	Less than 3 years in the federal public service	43	31	14	8	2	1	1	75	10	125
2017	3 to 10 years in the federal public service	34	35	13	13	4	1	0	70	17	186
2017	11 to 20 years in the federal public service	35	40	8	11	6	0	0	75	17	222
2017	More than 20 years in the federal public service	34	40	12	8	6	0	0	74	13	130
2014	Less than 3 years in the federal public service	41	40	10	5	4	0	0	81	9	52
2014	3 to 10 years in the federal public service	30	34	18	11	7	0	1	64	18	248
2014	11 to 20 years in the federal public service	27	40	15	9	8	0	0	68	17	207
2014	More than 20 years in the federal public service	31	33	17	11	7	0	1	64	19	180

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	44	35	11	7	3	0	79	10	311
2020	3 to 10 years in the federal public service	31	40	14	7	7	1	72	14	260
2020	11 to 20 years in the federal public service	35	39	12	11	3	0	74	14	258
2020	More than 20 years in the federal public service	23	42	20	10	5	0	65	15	137
2019	Less than 3 years in the federal public service	39	40	11	7	2	0	80	9	246
2019	3 to 10 years in the federal public service	25	40	11	16	8	0	65	24	192
2019	11 to 20 years in the federal public service	32	37	9	16	7	0	68	22	235
2019	More than 20 years in the federal public service	21	42	18	14	5	0	63	19	131
2018	Less than 3 years in the federal public service	31	37	20	7	5	1	68	12	166
2018	3 to 10 years in the federal public service	30	36	16	12	7	0	66	19	169
2018	11 to 20 years in the federal public service	32	34	12	15	6	0	66	21	234
2018	More than 20 years in the federal public service	30	36	18	9	8	0	65	17	117
2017	Less than 3 years in the federal public service	39	35	11	11	4	0	74	15	125
2017	3 to 10 years in the federal public service	31	32	15	16	5	0	64	21	186
2017	11 to 20 years in the federal public service	30	40	8	13	7	1	71	21	221
2017	More than 20 years in the federal public service	29	45	13	8	6	0	74	14	130
2014	Less than 3 years in the federal public service	43	42	11	1	2	0	85	4	52
2014	3 to 10 years in the federal public service	32	35	15	9	8	0	67	18	249
2014	11 to 20 years in the federal public service	28	38	15	12	6	0	67	18	207
2014	More than 20 years in the federal public service	31	38	16	8	7	0	69	15	181

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	60	27	7	4	3	0	0	86	6	311
2020	3 to 10 years in the federal public service	43	36	10	4	5	0	0	80	10	263
2020	11 to 20 years in the federal public service	49	33	9	6	1	0	0	83	7	259
2020	More than 20 years in the federal public service	45	37	10	4	4	0	0	82	8	140
2019	Less than 3 years in the federal public service	58	32	7	2	1	0	0	90	4	249
2019	3 to 10 years in the federal public service	41	35	12	7	4	0	1	77	11	193
2019	11 to 20 years in the federal public service	48	31	12	7	3	0	0	79	9	235
2019	More than 20 years in the federal public service	45	35	14	4	2	0	0	80	6	133
2018	Less than 3 years in the federal public service	49	37	8	3	1	0	0	87	5	166
2018	3 to 10 years in the federal public service	46	35	11	5	3	0	0	82	8	168
2018	11 to 20 years in the federal public service	47	35	9	7	2	0	0	82	9	238
2018	More than 20 years in the federal public service	51	32	9	3	5	0	0	83	8	117
2017	Less than 3 years in the federal public service	52	37	5	5	2	0	0	89	6	125
2017	3 to 10 years in the federal public service	44	44	9	1	2	0	0	87	4	185
2017	11 to 20 years in the federal public service	42	43	7	6	2	0	0	84	9	221
2017	More than 20 years in the federal public service	43	45	5	5	2	1	0	89	7	130
2014	Less than 3 years in the federal public service	61	34	6	0	0	0	0	94	0	52
2014	3 to 10 years in the federal public service	44	37	13	3	3	1	0	81	6	249
2014	11 to 20 years in the federal public service	44	38	8	6	2	2	0	84	8	207
2014	More than 20 years in the federal public service	45	36	11	6	2	0	0	82	8	180

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	39	30	16	6	9	0	0	69	15	308
2020	3 to 10 years in the federal public service	31	30	19	9	11	0	0	60	20	262
2020	11 to 20 years in the federal public service	29	29	20	11	10	0	0	58	22	260
2020	More than 20 years in the federal public service	26	31	16	17	10	0	0	57	27	139
2019	Less than 3 years in the federal public service	45	30	14	5	6	0	1	75	11	247
2019	3 to 10 years in the federal public service	30	26	16	14	14	0	0	56	28	192
2019	11 to 20 years in the federal public service	29	30	19	16	6	0	0	59	22	236
2019	More than 20 years in the federal public service	28	30	22	12	9	0	1	58	21	132
2018	Less than 3 years in the federal public service	40	31	15	6	6	1	1	72	13	165
2018	3 to 10 years in the federal public service	33	30	18	14	6	0	0	63	19	173
2018	11 to 20 years in the federal public service	30	32	18	12	6	1	0	63	18	238
2018	More than 20 years in the federal public service	42	29	11	13	6	0	0	71	18	118
2017	Less than 3 years in the federal public service	43	29	13	6	6	1	3	74	13	125
2017	3 to 10 years in the federal public service	31	37	16	11	4	0	0	69	15	186
2017	11 to 20 years in the federal public service	34	38	17	7	3	0	1	72	10	222
2017	More than 20 years in the federal public service	34	37	15	7	7	0	0	71	14	129
2014	Less than 3 years in the federal public service	58	19	22	0	2	0	0	77	2	52
2014	3 to 10 years in the federal public service	45	30	12	7	6	0	0	75	13	249
2014	11 to 20 years in the federal public service	40	29	18	5	7	0	0	70	12	207
2014	More than 20 years in the federal public service	36	36	14	9	4	1	1	73	14	181

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	9	18	30	29	12	1	1	42	28	310
2020	3 to 10 years in the federal public service	16	24	33	20	6	1	1	26	40	262
2020	11 to 20 years in the federal public service	11	32	32	13	10	0	1	23	44	262
2020	More than 20 years in the federal public service	13	27	35	17	8	0	0	25	40	140
2019	Less than 3 years in the federal public service	9	17	28	23	17	2	3	43	27	249
2019	3 to 10 years in the federal public service	11	30	30	16	11	1	1	27	42	192
2019	11 to 20 years in the federal public service	15	26	32	17	7	1	2	25	42	237
2019	More than 20 years in the federal public service	13	29	32	19	5	1	1	24	43	133
2018	Less than 3 years in the federal public service	6	21	30	24	15	2	2	41	28	165
2018	3 to 10 years in the federal public service	13	34	28	17	8	0	0	26	47	172
2018	11 to 20 years in the federal public service	9	28	33	22	5	2	2	28	38	237
2018	More than 20 years in the federal public service	12	26	28	27	3	1	2	31	39	117
2017	Less than 3 years in the federal public service	5	18	35	16	15	5	7	35	25	125
2017	3 to 10 years in the federal public service	14	25	33	18	7	2	3	25	40	187
2017	11 to 20 years in the federal public service	10	24	41	15	6	1	3	22	36	220
2017	More than 20 years in the federal public service	13	21	35	18	10	1	1	29	35	126
2014	Less than 3 years in the federal public service	4	17	26	22	25	0	6	51	21	52
2014	3 to 10 years in the federal public service	5	16	36	28	9	1	4	40	22	248
2014	11 to 20 years in the federal public service	7	24	35	23	8	1	2	32	32	207
2014	More than 20 years in the federal public service	7	22	37	23	7	1	3	32	30	181

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	4	11	21	29	27	5	1	61	16	309
2020	3 to 10 years in the federal public service	15	17	27	26	14	1	1	41	32	262
2020	11 to 20 years in the federal public service	8	20	33	21	16	1	1	38	29	260
2020	More than 20 years in the federal public service	6	19	32	26	14	2	1	41	26	138
2019	Less than 3 years in the federal public service	8	15	26	23	21	3	4	47	25	249
2019	3 to 10 years in the federal public service	17	27	28	15	10	1	1	26	45	191
2019	11 to 20 years in the federal public service	17	24	30	16	7	4	1	24	44	234
2019	More than 20 years in the federal public service	13	28	28	20	10	0	1	30	41	133
2018	Less than 3 years in the federal public service	13	21	21	17	21	6	1	41	37	165
2018	3 to 10 years in the federal public service	20	25	23	19	11	1	1	31	46	169
2018	11 to 20 years in the federal public service	9	28	34	16	8	2	2	25	40	236
2018	More than 20 years in the federal public service	16	27	28	22	4	0	2	27	45	116
2017	Less than 3 years in the federal public service	8	15	25	21	14	9	6	42	28	124
2017	3 to 10 years in the federal public service	13	30	25	13	12	3	4	26	46	186
2017	11 to 20 years in the federal public service	15	20	29	19	10	3	4	31	37	222
2017	More than 20 years in the federal public service	12	19	30	24	11	1	3	37	32	127
2014	Less than 3 years in the federal public service	9	15	24	16	23	10	4	45	27	52
2014	3 to 10 years in the federal public service	11	19	29	25	9	3	4	37	32	249
2014	11 to 20 years in the federal public service	10	22	30	20	11	2	4	34	34	207
2014	More than 20 years in the federal public service	11	23	31	17	13	2	2	32	36	181

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	6	11	24	31	17	6	5	54	19	311
2020	3 to 10 years in the federal public service	13	16	29	23	14	2	3	39	30	261
2020	11 to 20 years in the federal public service	10	18	34	20	12	3	4	34	30	262
2020	More than 20 years in the federal public service	7	16	36	21	14	1	5	37	25	137
2019	Less than 3 years in the federal public service	5	12	29	25	19	3	6	49	19	249
2019	3 to 10 years in the federal public service	16	18	25	20	16	3	2	38	36	191
2019	11 to 20 years in the federal public service	11	18	27	25	9	5	5	38	32	237
2019	More than 20 years in the federal public service	13	16	29	24	15	1	3	40	30	131
2018	Less than 3 years in the federal public service	10	21	21	23	17	4	4	44	33	164
2018	3 to 10 years in the federal public service	11	20	26	27	9	2	5	39	34	171
2018	11 to 20 years in the federal public service	9	17	29	21	12	4	7	37	30	236
2018	More than 20 years in the federal public service	13	20	26	24	10	2	6	37	36	116
2017	Less than 3 years in the federal public service	5	10	26	26	17	6	9	52	18	124
2017	3 to 10 years in the federal public service	12	13	29	19	13	4	10	38	28	186
2017	11 to 20 years in the federal public service	10	14	30	22	13	2	11	39	27	222
2017	More than 20 years in the federal public service	8	19	31	18	13	5	7	35	31	127
2014	Less than 3 years in the federal public service	4	11	9	23	22	12	18	65	22	52
2014	3 to 10 years in the federal public service	9	15	29	25	11	2	9	40	27	248
2014	11 to 20 years in the federal public service	10	17	29	22	11	2	8	38	30	207
2014	More than 20 years in the federal public service	9	21	29	21	11	2	6	35	33	181

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	5	14	26	30	23	1	2	54	20	306
2020	3 to 10 years in the federal public service	13	11	33	26	15	0	1	42	25	262
2020	11 to 20 years in the federal public service	8	21	33	25	12	1	0	38	29	260
2020	More than 20 years in the federal public service	9	23	28	27	12	1	0	40	32	138
2019	Less than 3 years in the federal public service	5	8	26	29	26	1	4	59	13	247
2019	3 to 10 years in the federal public service	13	16	28	25	16	2	1	42	29	190
2019	11 to 20 years in the federal public service	10	13	40	26	9	1	2	36	24	233
2019	More than 20 years in the federal public service	9	25	34	20	11	1	1	31	35	133
2018	Less than 3 years in the federal public service	8	10	30	25	23	3	1	50	19	165
2018	3 to 10 years in the federal public service	11	17	30	24	15	1	1	40	29	171
2018	11 to 20 years in the federal public service	6	16	34	28	11	2	3	40	24	233
2018	More than 20 years in the federal public service	15	17	37	21	8	1	1	30	32	115
2017	Less than 3 years in the federal public service	6	17	19	29	20	5	5	54	25	124
2017	3 to 10 years in the federal public service	9	17	29	27	15	2	2	44	26	184
2017	11 to 20 years in the federal public service	7	17	30	31	12	1	3	44	24	221
2017	More than 20 years in the federal public service	13	16	28	29	11	1	1	41	30	128
2014	Less than 3 years in the federal public service	2	2	16	34	35	0	12	78	4	52
2014	3 to 10 years in the federal public service	7	16	25	31	19	0	3	51	23	247
2014	11 to 20 years in the federal public service	8	13	34	33	9	1	3	44	22	205
2014	More than 20 years in the federal public service	6	15	40	23	12	1	2	36	23	181

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	8	11	22	28	27	2	3	57	20	311
2020	3 to 10 years in the federal public service	19	16	26	26	11	0	3	37	35	262
2020	11 to 20 years in the federal public service	11	22	31	20	13	1	3	34	34	261
2020	More than 20 years in the federal public service	15	24	26	15	15	1	3	32	41	140
2019	Less than 3 years in the federal public service	10	12	19	25	25	2	7	55	24	249
2019	3 to 10 years in the federal public service	22	19	33	16	8	1	1	24	42	191
2019	11 to 20 years in the federal public service	12	23	37	16	10	2	1	27	36	237
2019	More than 20 years in the federal public service	17	22	31	21	7	0	1	29	40	131
2018	Less than 3 years in the federal public service	13	12	27	16	24	4	4	43	28	165
2018	3 to 10 years in the federal public service	22	24	27	13	12	1	1	26	46	173
2018	11 to 20 years in the federal public service	15	29	27	15	10	2	2	26	46	236
2018	More than 20 years in the federal public service	16	26	31	16	8	0	1	25	43	117
2017	Less than 3 years in the federal public service	13	16	18	19	20	4	9	45	34	123
2017	3 to 10 years in the federal public service	21	23	26	15	10	1	4	26	47	186
2017	11 to 20 years in the federal public service	16	24	32	17	9	1	2	27	40	221
2017	More than 20 years in the federal public service	22	22	29	16	10	1	0	26	44	126
2014	Less than 3 years in the federal public service	5	11	14	25	36	0	10	67	17	52
2014	3 to 10 years in the federal public service	16	20	31	19	11	0	3	31	37	249
2014	11 to 20 years in the federal public service	15	24	34	19	6	1	1	26	39	207
2014	More than 20 years in the federal public service	17	20	34	16	9	1	3	27	38	179

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	6	13	14	25	24	14	3	60	24	309
2020	3 to 10 years in the federal public service	11	15	24	27	16	3	3	47	27	259
2020	11 to 20 years in the federal public service	7	18	32	24	13	3	4	39	27	262
2020	More than 20 years in the federal public service	8	15	31	27	17	2	1	45	23	140
2019	Less than 3 years in the federal public service	13	16	22	22	15	8	3	42	32	249
2019	3 to 10 years in the federal public service	23	22	24	19	8	3	1	28	47	191
2019	11 to 20 years in the federal public service	21	21	31	15	6	2	4	22	45	234
2019	More than 20 years in the federal public service	20	25	26	16	11	0	2	27	46	132
2018	Less than 3 years in the federal public service	16	16	22	17	17	8	3	38	37	165
2018	3 to 10 years in the federal public service	21	23	27	16	9	2	1	26	45	173
2018	11 to 20 years in the federal public service	9	28	30	19	8	3	2	29	39	234
2018	More than 20 years in the federal public service	16	26	29	19	8	1	0	27	43	114
2017	Less than 3 years in the federal public service	14	15	23	22	9	13	4	37	36	124
2017	3 to 10 years in the federal public service	19	22	28	16	8	2	5	26	44	184
2017	11 to 20 years in the federal public service	13	20	31	15	16	1	4	33	35	223
2017	More than 20 years in the federal public service	12	24	25	22	14	2	0	37	37	128
2014	Less than 3 years in the federal public service	9	28	12	12	14	12	12	34	50	52
2014	3 to 10 years in the federal public service	19	16	25	22	11	2	5	35	37	249
2014	11 to 20 years in the federal public service	11	20	29	23	12	2	4	37	32	207
2014	More than 20 years in the federal public service	9	21	28	22	14	2	4	39	32	180

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	7	13	25	21	26	5	3	51	22	310
2020	3 to 10 years in the federal public service	9	21	33	20	13	2	2	34	32	257
2020	11 to 20 years in the federal public service	7	22	37	19	11	2	1	31	30	260
2020	More than 20 years in the federal public service	9	19	31	24	14	1	2	39	29	140
2019	Less than 3 years in the federal public service	8	10	28	24	22	4	3	50	20	247
2019	3 to 10 years in the federal public service	13	21	29	21	12	2	2	34	36	191
2019	11 to 20 years in the federal public service	12	18	39	20	8	2	2	29	31	236
2019	More than 20 years in the federal public service	14	26	26	25	5	2	1	31	42	132
2018	Less than 3 years in the federal public service	10	15	29	20	17	7	2	40	27	162
2018	3 to 10 years in the federal public service	16	17	32	18	11	4	3	31	35	173
2018	11 to 20 years in the federal public service	13	17	33	20	8	5	4	31	33	238
2018	More than 20 years in the federal public service	15	22	34	22	6	1	1	28	38	116
2017	Less than 3 years in the federal public service	8	11	33	15	16	8	8	38	23	124
2017	3 to 10 years in the federal public service	10	20	29	20	11	3	6	34	34	186
2017	11 to 20 years in the federal public service	12	19	38	16	12	1	3	29	32	223
2017	More than 20 years in the federal public service	8	25	30	21	12	3	1	35	34	128
2014	Less than 3 years in the federal public service	7	11	21	9	34	6	12	53	21	52
2014	3 to 10 years in the federal public service	11	14	30	23	12	2	7	39	27	249
2014	11 to 20 years in the federal public service	6	22	35	21	9	1	5	32	30	207
2014	More than 20 years in the federal public service	7	18	40	21	8	1	4	31	27	181

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	4	12	30	32	19	1	1	53	17	311
2020	3 to 10 years in the federal public service	6	19	35	26	13	1	0	39	26	263
2020	11 to 20 years in the federal public service	4	15	39	28	14	0	0	43	19	260
2020	More than 20 years in the federal public service	6	16	38	28	10	0	2	39	23	139
2019	Less than 3 years in the federal public service	5	19	30	26	16	2	3	44	24	249
2019	3 to 10 years in the federal public service	13	17	34	21	13	1	1	35	31	191
2019	11 to 20 years in the federal public service	9	21	44	22	4	0	1	26	30	237
2019	More than 20 years in the federal public service	8	23	37	25	5	0	2	31	32	133

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	29	26	17	5	5	13	6	67	12	309
2020	3 to 10 years in the federal public service	25	33	18	6	8	6	4	65	16	263
2020	11 to 20 years in the federal public service	24	32	18	10	3	8	5	65	15	262
2020	More than 20 years in the federal public service	32	26	19	11	6	2	4	62	18	139
2019	Less than 3 years in the federal public service	39	27	10	5	4	9	7	78	10	249
2019	3 to 10 years in the federal public service	25	28	19	9	9	5	5	59	20	192
2019	11 to 20 years in the federal public service	23	32	20	8	8	5	3	60	18	235
2019	More than 20 years in the federal public service	29	29	17	11	8	6	0	62	20	132
2018	Less than 3 years in the federal public service	22	27	21	9	6	8	7	58	17	165
2018	3 to 10 years in the federal public service	26	31	22	11	3	5	2	61	15	173
2018	11 to 20 years in the federal public service	22	35	18	9	5	7	4	64	16	235
2018	More than 20 years in the federal public service	27	35	17	9	5	5	2	67	15	115
2017	Less than 3 years in the federal public service	37	25	12	6	1	10	9	76	9	124
2017	3 to 10 years in the federal public service	29	32	14	10	4	6	4	68	17	187
2017	11 to 20 years in the federal public service	25	37	12	9	6	7	3	69	17	223
2017	More than 20 years in the federal public service	26	35	16	13	3	6	1	65	17	129
2014	Less than 3 years in the federal public service	45	29	10	10	0	4	3	79	10	52
2014	3 to 10 years in the federal public service	31	36	15	8	4	4	3	71	13	249
2014	11 to 20 years in the federal public service	30	29	19	11	4	3	4	63	16	207
2014	More than 20 years in the federal public service	33	37	15	7	5	1	2	72	12	181

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	58	24	6	5	5	3	0	84	10	311
2020	3 to 10 years in the federal public service	47	33	6	5	7	1	0	81	13	261
2020	11 to 20 years in the federal public service	49	29	6	9	4	2	0	80	13	259
2020	More than 20 years in the federal public service	50	28	10	8	3	1	1	79	11	140
2019	Less than 3 years in the federal public service	54	29	8	4	4	1	0	84	8	248
2019	3 to 10 years in the federal public service	42	31	8	10	7	1	0	75	18	191
2019	11 to 20 years in the federal public service	46	27	8	13	6	1	1	73	19	236
2019	More than 20 years in the federal public service	45	29	9	8	8	1	1	75	16	133
2018	Less than 3 years in the federal public service	49	30	8	8	4	0	0	80	12	165
2018	3 to 10 years in the federal public service	47	27	10	8	6	1	1	75	15	173
2018	11 to 20 years in the federal public service	48	29	9	8	4	2	1	79	11	234
2018	More than 20 years in the federal public service	44	28	9	9	9	1	0	72	19	116
2017	Less than 3 years in the federal public service	55	28	5	8	3	1	0	84	11	125
2017	3 to 10 years in the federal public service	46	30	9	8	5	2	0	78	13	187
2017	11 to 20 years in the federal public service	43	33	7	7	8	2	0	78	15	223
2017	More than 20 years in the federal public service	46	34	8	9	2	1	0	80	11	130
2014	Less than 3 years in the federal public service	68	15	11	5	0	0	0	84	5	52
2014	3 to 10 years in the federal public service	49	30	11	6	3	1	0	80	9	249
2014	11 to 20 years in the federal public service	50	29	10	8	3	0	0	79	10	207
2014	More than 20 years in the federal public service	54	28	5	8	4	1	0	83	12	181

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	66	24	5	3	2	0	0	91	5	309
2020	3 to 10 years in the federal public service	58	28	6	3	4	0	0	86	7	262
2020	11 to 20 years in the federal public service	58	29	8	4	1	0	0	87	5	261
2020	More than 20 years in the federal public service	61	32	4	2	0	0	1	94	2	140
2019	Less than 3 years in the federal public service	62	24	7	3	3	1	0	87	7	248
2019	3 to 10 years in the federal public service	51	33	6	6	3	0	0	85	9	192
2019	11 to 20 years in the federal public service	49	34	5	9	3	1	0	84	12	233
2019	More than 20 years in the federal public service	56	27	11	6	0	0	0	83	6	133
2018	Less than 3 years in the federal public service	59	29	8	2	2	0	0	88	4	165
2018	3 to 10 years in the federal public service	52	37	7	4	0	1	0	89	4	171
2018	11 to 20 years in the federal public service	53	34	5	5	2	1	0	88	6	235
2018	More than 20 years in the federal public service	53	39	8	0	1	0	0	92	1	116
2017	Less than 3 years in the federal public service	62	30	3	4	1	0	0	92	5	125
2017	3 to 10 years in the federal public service	48	39	8	2	3	0	0	87	5	186
2017	11 to 20 years in the federal public service	46	37	10	4	3	0	0	83	7	222
2017	More than 20 years in the federal public service	51	37	4	5	3	0	0	88	8	128
2014	Less than 3 years in the federal public service	51	38	2	9	0	0	0	89	9	52
2014	3 to 10 years in the federal public service	46	39	7	8	1	0	0	84	9	249
2014	11 to 20 years in the federal public service	46	40	8	5	1	0	0	86	5	206
2014	More than 20 years in the federal public service	49	38	7	5	2	0	0	86	7	181

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	50	33	9	3	1	3	1	87	4	310
2020	3 to 10 years in the federal public service	47	34	10	3	5	2	0	83	8	260
2020	11 to 20 years in the federal public service	46	30	13	6	2	2	0	78	8	261
2020	More than 20 years in the federal public service	47	35	11	5	1	1	1	83	5	139
2019	Less than 3 years in the federal public service	55	30	9	1	2	2	0	87	4	249
2019	3 to 10 years in the federal public service	41	36	11	7	4	0	0	78	11	192
2019	11 to 20 years in the federal public service	41	32	16	6	3	2	0	74	9	236
2019	More than 20 years in the federal public service	38	36	15	8	2	0	0	75	10	132
2018	Less than 3 years in the federal public service	42	39	8	4	2	3	1	85	6	164
2018	3 to 10 years in the federal public service	49	31	12	5	1	0	0	81	7	172
2018	11 to 20 years in the federal public service	37	43	10	6	2	1	0	82	8	236
2018	More than 20 years in the federal public service	44	40	7	6	1	2	1	86	7	116

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	44	22	9	6	3	11	5	78	11	310
2020	3 to 10 years in the federal public service	50	19	11	5	6	5	4	76	12	263
2020	11 to 20 years in the federal public service	50	22	10	4	4	7	3	80	9	263
2020	More than 20 years in the federal public service	46	27	11	6	2	3	5	79	9	139

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	41	20	18	3	5	2	10	70	10	312
2020	3 to 10 years in the federal public service	42	26	14	8	7	1	2	70	15	263
2020	11 to 20 years in the federal public service	46	30	9	5	2	1	8	83	7	261
2020	More than 20 years in the federal public service	44	28	14	2	3	1	8	79	6	140
2019	Less than 3 years in the federal public service	37	26	16	5	4	3	9	71	10	249
2019	3 to 10 years in the federal public service	38	24	20	6	6	1	6	66	13	193
2019	11 to 20 years in the federal public service	45	25	15	4	2	0	8	77	7	237
2019	More than 20 years in the federal public service	32	26	25	4	4	2	7	63	9	132

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	48	26	11	7	6	1	1	76	13	312
2020	3 to 10 years in the federal public service	40	31	15	6	8	0	0	71	14	261
2020	11 to 20 years in the federal public service	43	32	8	12	3	1	1	76	15	259
2020	More than 20 years in the federal public service	46	30	12	9	2	0	0	76	12	140
2019	Less than 3 years in the federal public service	44	31	10	8	4	2	1	77	13	249
2019	3 to 10 years in the federal public service	37	34	13	5	9	1	1	73	14	191
2019	11 to 20 years in the federal public service	42	27	12	12	6	0	0	69	18	234
2019	More than 20 years in the federal public service	32	35	15	8	10	0	0	67	18	133
2018	Less than 3 years in the federal public service	34	34	15	8	7	2	1	70	15	164
2018	3 to 10 years in the federal public service	39	39	11	6	4	0	1	78	11	172
2018	11 to 20 years in the federal public service	38	40	13	4	5	0	0	78	9	235
2018	More than 20 years in the federal public service	38	39	8	6	9	0	0	77	15	115
2017	Less than 3 years in the federal public service	43	35	9	7	5	0	2	79	12	125
2017	3 to 10 years in the federal public service	39	37	9	11	3	1	1	77	14	187
2017	11 to 20 years in the federal public service	37	39	14	5	3	1	2	77	8	223
2017	More than 20 years in the federal public service	36	41	8	6	7	1	1	79	13	130
2014	Less than 3 years in the federal public service	42	33	11	6	4	2	2	78	10	52
2014	3 to 10 years in the federal public service	38	33	14	9	6	0	2	72	14	249
2014	11 to 20 years in the federal public service	33	39	11	10	5	0	2	74	15	207
2014	More than 20 years in the federal public service	36	35	14	8	7	0	0	71	15	181

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	53	21	14	3	4	4	2	78	7	310
2020	3 to 10 years in the federal public service	44	31	11	5	7	2	0	77	12	263
2020	11 to 20 years in the federal public service	45	27	13	6	2	4	2	77	9	262
2020	More than 20 years in the federal public service	44	26	14	5	6	0	4	73	12	140

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	56	25	10	5	2	1	1	83	7	312
2020	3 to 10 years in the federal public service	46	33	9	7	5	0	0	80	11	263
2020	11 to 20 years in the federal public service	46	36	7	8	2	0	0	83	10	262
2020	More than 20 years in the federal public service	54	31	7	5	3	0	1	85	8	140
2019	Less than 3 years in the federal public service	53	30	8	4	2	2	1	86	6	246
2019	3 to 10 years in the federal public service	41	34	11	6	6	1	1	77	12	192
2019	11 to 20 years in the federal public service	45	32	7	10	4	1	0	78	14	233
2019	More than 20 years in the federal public service	41	31	16	7	3	1	0	73	10	131
2018	Less than 3 years in the federal public service	45	33	9	8	4	1	1	78	12	163
2018	3 to 10 years in the federal public service	49	32	10	6	2	0	1	81	8	171
2018	11 to 20 years in the federal public service	47	35	5	8	3	1	1	84	11	234
2018	More than 20 years in the federal public service	41	44	7	4	4	0	0	85	8	115
2017	Less than 3 years in the federal public service	57	27	7	6	2	0	0	84	9	125
2017	3 to 10 years in the federal public service	42	38	8	7	3	1	0	82	10	186
2017	11 to 20 years in the federal public service	43	34	12	6	3	0	1	79	9	223
2017	More than 20 years in the federal public service	43	40	4	5	6	1	1	84	12	130
2014	Less than 3 years in the federal public service	57	27	13	3	0	0	0	84	3	52
2014	3 to 10 years in the federal public service	42	34	13	7	4	0	1	77	10	249
2014	11 to 20 years in the federal public service	43	35	10	7	4	0	0	79	12	206
2014	More than 20 years in the federal public service	45	28	11	12	4	0	0	73	16	181

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	31	69	311
2020	3 to 10 years in the federal public service	42	58	263
2020	11 to 20 years in the federal public service	40	60	263
2020	More than 20 years in the federal public service	34	66	139

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	41	18	12	3	5	9	12	76	9	311
2020	3 to 10 years in the federal public service	46	21	10	3	5	6	10	79	9	263
2020	11 to 20 years in the federal public service	50	21	10	3	1	6	10	84	5	262
2020	More than 20 years in the federal public service	55	22	4	6	1	5	8	87	8	138

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	53	29	10	4	4	0	0	82	8	311
2020	3 to 10 years in the federal public service	52	25	9	7	6	0	0	77	13	263
2020	11 to 20 years in the federal public service	49	30	10	6	3	1	0	80	9	263
2020	More than 20 years in the federal public service	60	23	6	8	2	1	0	84	11	139
2019	Less than 3 years in the federal public service	63	23	8	2	4	0	0	86	6	248
2019	3 to 10 years in the federal public service	47	27	12	7	5	1	0	75	13	192
2019	11 to 20 years in the federal public service	48	34	7	7	5	0	0	81	12	237
2019	More than 20 years in the federal public service	40	37	11	5	7	0	0	78	12	133
2018	Less than 3 years in the federal public service	51	29	7	8	4	1	0	81	12	164
2018	3 to 10 years in the federal public service	54	25	11	5	4	0	0	79	9	171
2018	11 to 20 years in the federal public service	49	30	8	7	6	1	0	80	13	234
2018	More than 20 years in the federal public service	50	27	10	7	6	0	0	78	13	113
2017	Less than 3 years in the federal public service	63	24	5	5	3	0	0	87	8	125
2017	3 to 10 years in the federal public service	56	25	10	6	3	0	0	81	9	186
2017	11 to 20 years in the federal public service	49	27	12	6	4	1	0	77	11	223
2017	More than 20 years in the federal public service	55	25	7	4	7	0	1	82	11	129
2014	Less than 3 years in the federal public service	61	31	3	5	0	0	0	92	5	52
2014	3 to 10 years in the federal public service	45	34	12	5	3	0	0	80	8	249
2014	11 to 20 years in the federal public service	54	26	9	5	6	0	0	80	11	207
2014	More than 20 years in the federal public service	51	27	8	7	5	1	1	79	13	181

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	43	26	12	5	3	10	1	78	9	310
2020	3 to 10 years in the federal public service	33	32	15	6	7	7	0	70	13	263
2020	11 to 20 years in the federal public service	36	29	15	8	4	9	0	71	13	261
2020	More than 20 years in the federal public service	21	37	19	12	2	8	0	64	16	140
2019	Less than 3 years in the federal public service	39	29	13	3	2	12	1	79	6	249
2019	3 to 10 years in the federal public service	26	29	20	10	7	8	0	60	18	192
2019	11 to 20 years in the federal public service	23	34	19	9	9	6	0	61	19	236
2019	More than 20 years in the federal public service	18	33	22	10	10	5	1	55	21	133
2018	Less than 3 years in the federal public service	42	24	15	2	2	14	0	77	5	166
2018	3 to 10 years in the federal public service	30	30	21	8	8	3	1	62	16	171
2018	11 to 20 years in the federal public service	23	36	15	13	6	7	0	63	20	236
2018	More than 20 years in the federal public service	21	24	26	9	12	7	1	49	23	117
2017	Less than 3 years in the federal public service	48	34	8	3	1	6	0	87	4	124
2017	3 to 10 years in the federal public service	28	34	19	9	6	4	0	65	15	187
2017	11 to 20 years in the federal public service	24	36	14	10	8	9	0	66	19	223
2017	More than 20 years in the federal public service	23	34	16	11	8	7	0	62	20	130
2014	Less than 3 years in the federal public service	55	25	7	1	0	12	0	91	2	52
2014	3 to 10 years in the federal public service	26	37	17	8	4	8	0	69	13	249
2014	11 to 20 years in the federal public service	18	37	18	11	5	11	0	61	18	207
2014	More than 20 years in the federal public service	25	28	20	13	4	9	0	59	20	181

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	42	29	13	10	3	4	0	74	13	310
2020	3 to 10 years in the federal public service	28	32	18	12	9	2	0	61	21	263
2020	11 to 20 years in the federal public service	26	39	16	13	5	1	0	65	18	260
2020	More than 20 years in the federal public service	22	34	16	21	4	3	0	57	26	139
2019	Less than 3 years in the federal public service	39	33	14	6	2	6	0	77	9	249
2019	3 to 10 years in the federal public service	25	29	17	19	7	3	0	56	27	191
2019	11 to 20 years in the federal public service	20	35	19	14	9	3	0	56	24	235
2019	More than 20 years in the federal public service	15	32	23	17	11	2	0	48	28	133
2018	Less than 3 years in the federal public service	41	28	18	5	4	4	0	71	10	166
2018	3 to 10 years in the federal public service	25	31	17	16	10	1	1	57	26	172
2018	11 to 20 years in the federal public service	23	32	19	15	9	2	0	56	25	237
2018	More than 20 years in the federal public service	15	31	22	14	14	3	0	48	29	117
2017	Less than 3 years in the federal public service	43	31	10	9	2	5	0	78	11	123
2017	3 to 10 years in the federal public service	20	36	12	23	6	2	0	57	30	187
2017	11 to 20 years in the federal public service	19	36	16	15	10	4	0	58	26	223
2017	More than 20 years in the federal public service	18	33	19	19	10	1	0	51	30	130
2014	Less than 3 years in the federal public service	51	23	7	7	0	10	1	84	8	52
2014	3 to 10 years in the federal public service	21	31	22	14	7	5	0	55	22	249
2014	11 to 20 years in the federal public service	14	35	19	19	9	4	1	52	29	207
2014	More than 20 years in the federal public service	19	32	18	16	12	2	1	52	29	180

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	32	28	17	12	4	7	0	65	17	311
2020	3 to 10 years in the federal public service	20	32	20	14	11	3	0	53	26	262
2020	11 to 20 years in the federal public service	18	38	18	14	8	4	0	58	24	262
2020	More than 20 years in the federal public service	15	35	19	20	6	5	0	53	27	140
2019	Less than 3 years in the federal public service	31	26	16	12	3	11	0	65	17	246
2019	3 to 10 years in the federal public service	19	29	17	20	8	6	0	51	30	191
2019	11 to 20 years in the federal public service	13	34	22	17	9	6	0	50	27	234
2019	More than 20 years in the federal public service	12	29	30	14	12	3	0	42	27	132
2018	Less than 3 years in the federal public service	25	33	19	10	3	10	0	64	15	165
2018	3 to 10 years in the federal public service	20	28	18	22	9	4	0	50	32	172
2018	11 to 20 years in the federal public service	16	29	25	14	11	5	0	47	26	236
2018	More than 20 years in the federal public service	9	30	25	11	17	8	0	43	30	115
2017	Less than 3 years in the federal public service	28	35	12	11	2	12	0	72	15	124
2017	3 to 10 years in the federal public service	15	30	15	22	12	6	0	48	36	186
2017	11 to 20 years in the federal public service	12	36	16	19	11	6	0	51	32	223
2017	More than 20 years in the federal public service	12	29	26	21	9	2	0	43	31	130
2014	Less than 3 years in the federal public service	36	27	9	5	1	20	1	80	9	52
2014	3 to 10 years in the federal public service	16	23	25	19	11	6	0	42	32	247
2014	11 to 20 years in the federal public service	10	29	19	23	11	8	0	42	37	207
2014	More than 20 years in the federal public service	12	28	26	17	12	5	0	42	31	181

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	31	33	13	14	5	4	0	66	20	312
2020	3 to 10 years in the federal public service	18	31	21	16	12	2	0	50	28	262
2020	11 to 20 years in the federal public service	18	35	17	17	9	4	0	55	27	261
2020	More than 20 years in the federal public service	20	32	17	22	7	2	0	53	29	139
2019	Less than 3 years in the federal public service	29	28	18	16	5	4	0	59	22	249
2019	3 to 10 years in the federal public service	18	25	19	21	14	3	0	45	36	191
2019	11 to 20 years in the federal public service	12	33	21	21	11	3	0	46	33	234
2019	More than 20 years in the federal public service	9	34	19	18	18	1	0	44	37	132
2018	Less than 3 years in the federal public service	24	32	16	15	6	7	0	61	22	165
2018	3 to 10 years in the federal public service	16	30	13	23	16	2	0	47	40	172
2018	11 to 20 years in the federal public service	13	34	17	21	12	3	0	49	33	236
2018	More than 20 years in the federal public service	10	36	17	15	18	3	0	48	34	116
2017	Less than 3 years in the federal public service	24	39	13	13	2	7	0	69	17	125
2017	3 to 10 years in the federal public service	15	30	15	22	13	4	0	48	36	186
2017	11 to 20 years in the federal public service	13	37	16	20	11	4	0	52	32	222
2017	More than 20 years in the federal public service	11	41	18	16	9	5	0	55	26	130
2014	Less than 3 years in the federal public service	30	40	6	9	2	12	1	80	13	52
2014	3 to 10 years in the federal public service	16	28	19	19	13	5	0	47	33	249
2014	11 to 20 years in the federal public service	13	35	21	15	13	3	0	48	30	207
2014	More than 20 years in the federal public service	14	26	22	21	12	4	1	42	34	179

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	53	16	7	3	3	16	2	84	8	311
2020	3 to 10 years in the federal public service	52	21	11	3	3	8	1	81	7	263
2020	11 to 20 years in the federal public service	43	24	15	3	2	8	4	76	7	263
2020	More than 20 years in the federal public service	49	21	14	6	2	8	0	76	10	140
2019	Less than 3 years in the federal public service	51	17	5	2	5	16	3	85	8	248
2019	3 to 10 years in the federal public service	38	22	16	8	5	9	2	67	14	193
2019	11 to 20 years in the federal public service	47	23	12	5	3	9	2	78	9	236
2019	More than 20 years in the federal public service	43	19	17	9	2	8	2	69	12	133

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	37	41	11	6	3	2	80	9	312
2020	3 to 10 years in the federal public service	26	44	18	8	3	0	71	11	261
2020	11 to 20 years in the federal public service	31	45	15	5	2	2	77	7	261
2020	More than 20 years in the federal public service	24	46	19	9	2	1	70	11	138
2019	Less than 3 years in the federal public service	33	48	11	5	2	1	82	6	248
2019	3 to 10 years in the federal public service	21	41	21	11	4	1	63	16	193
2019	11 to 20 years in the federal public service	23	44	17	12	4	1	67	15	237
2019	More than 20 years in the federal public service	20	41	20	13	4	2	63	17	133
2018	Less than 3 years in the federal public service	31	47	11	7	2	2	79	10	163
2018	3 to 10 years in the federal public service	25	39	19	12	4	2	65	16	173
2018	11 to 20 years in the federal public service	25	46	13	11	4	1	72	15	236
2018	More than 20 years in the federal public service	16	50	15	12	7	0	66	19	118
2017	Less than 3 years in the federal public service	40	40	10	7	1	2	82	8	125
2017	3 to 10 years in the federal public service	25	43	15	13	3	1	69	16	185
2017	11 to 20 years in the federal public service	25	47	12	7	7	2	73	14	222
2017	More than 20 years in the federal public service	26	46	16	5	7	1	73	11	129
2014	Less than 3 years in the federal public service	51	30	6	6	4	4	84	10	52
2014	3 to 10 years in the federal public service	26	38	19	10	6	1	65	16	249
2014	11 to 20 years in the federal public service	20	49	14	10	4	3	72	14	207
2014	More than 20 years in the federal public service	27	43	18	6	4	1	71	10	180

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	29	34	15	15	2	3	66	18	310
2020	3 to 10 years in the federal public service	17	36	16	19	9	2	54	29	261
2020	11 to 20 years in the federal public service	17	39	18	17	7	2	57	24	261
2020	More than 20 years in the federal public service	13	36	19	24	7	1	50	31	140
2019	Less than 3 years in the federal public service	24	35	15	18	6	2	60	24	249
2019	3 to 10 years in the federal public service	14	29	20	22	13	1	44	36	191
2019	11 to 20 years in the federal public service	8	33	18	26	13	2	42	40	235
2019	More than 20 years in the federal public service	9	30	22	22	16	0	39	39	133

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	37	33	12	7	4	5	2	75	12	311
2020	3 to 10 years in the federal public service	30	37	13	9	7	2	2	69	17	262
2020	11 to 20 years in the federal public service	33	39	12	7	4	4	1	76	12	262
2020	More than 20 years in the federal public service	33	34	18	8	5	2	0	69	13	138
2019	Less than 3 years in the federal public service	48	33	11	3	2	1	2	83	5	248
2019	3 to 10 years in the federal public service	33	34	18	7	4	2	0	69	12	192
2019	11 to 20 years in the federal public service	37	40	12	4	5	0	1	78	10	235
2019	More than 20 years in the federal public service	32	42	13	3	7	2	0	76	10	131
2018	Less than 3 years in the federal public service	40	35	11	7	4	3	0	77	12	163
2018	3 to 10 years in the federal public service	40	36	9	8	6	1	0	77	14	174
2018	11 to 20 years in the federal public service	41	39	10	7	2	2	0	81	9	236
2018	More than 20 years in the federal public service	40	43	9	4	5	0	0	83	9	118
2017	Less than 3 years in the federal public service	49	35	8	5	1	2	0	85	6	125
2017	3 to 10 years in the federal public service	42	32	14	6	4	2	1	75	10	186
2017	11 to 20 years in the federal public service	45	33	9	6	4	2	0	80	11	222
2017	More than 20 years in the federal public service	36	43	11	5	2	2	0	82	7	130
2014	Less than 3 years in the federal public service	58	21	10	3	0	8	0	86	3	52
2014	3 to 10 years in the federal public service	37	38	10	8	4	3	1	77	13	249
2014	11 to 20 years in the federal public service	31	41	11	7	4	4	2	77	11	207
2014	More than 20 years in the federal public service	42	36	10	5	3	2	1	81	9	181

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	44	31	13	5	3	4	78	8	309
2020	3 to 10 years in the federal public service	29	42	17	6	5	1	72	11	262
2020	11 to 20 years in the federal public service	29	44	18	5	3	1	74	8	261
2020	More than 20 years in the federal public service	27	35	22	8	5	3	64	13	138
2019	Less than 3 years in the federal public service	42	37	14	3	2	0	80	6	246
2019	3 to 10 years in the federal public service	30	32	19	12	4	2	64	16	193
2019	11 to 20 years in the federal public service	30	40	15	6	7	2	71	13	235
2019	More than 20 years in the federal public service	25	34	22	14	4	1	60	18	133
2018	Less than 3 years in the federal public service	38	35	16	5	3	3	75	8	162
2018	3 to 10 years in the federal public service	37	28	16	12	5	1	66	18	173
2018	11 to 20 years in the federal public service	32	39	19	4	3	2	73	8	238
2018	More than 20 years in the federal public service	31	40	20	4	5	1	72	9	118

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	24	20	14	10	8	20	3	58	23	311
2020	3 to 10 years in the federal public service	19	24	20	10	16	9	2	48	30	260
2020	11 to 20 years in the federal public service	18	26	17	15	9	13	3	52	28	263
2020	More than 20 years in the federal public service	18	30	20	11	12	6	2	53	26	140
2019	Less than 3 years in the federal public service	25	26	22	8	6	9	3	58	17	249
2019	3 to 10 years in the federal public service	22	18	19	20	15	5	1	43	37	193
2019	11 to 20 years in the federal public service	15	27	16	18	10	8	6	49	32	236
2019	More than 20 years in the federal public service	16	33	15	19	12	2	1	51	33	131
2018	Less than 3 years in the federal public service	23	24	18	10	9	11	4	56	23	162
2018	3 to 10 years in the federal public service	24	22	17	15	14	6	2	50	31	174
2018	11 to 20 years in the federal public service	16	31	13	19	8	10	3	54	31	237
2018	More than 20 years in the federal public service	19	34	13	14	10	7	3	59	27	117
2017	Less than 3 years in the federal public service	26	25	11	6	8	21	3	67	18	125
2017	3 to 10 years in the federal public service	21	23	18	15	10	9	4	50	29	186
2017	11 to 20 years in the federal public service	24	28	16	11	10	7	3	59	24	223
2017	More than 20 years in the federal public service	18	36	18	14	7	5	2	58	23	130
2014	Less than 3 years in the federal public service	30	18	8	5	3	19	15	75	13	52
2014	3 to 10 years in the federal public service	13	24	13	14	17	13	6	45	39	249
2014	11 to 20 years in the federal public service	11	29	14	14	15	12	4	48	34	207
2014	More than 20 years in the federal public service	21	24	20	15	10	6	4	50	28	180

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	34	26	19	8	6	5	1	64	16	310
2020	3 to 10 years in the federal public service	19	30	22	14	11	4	1	51	26	260
2020	11 to 20 years in the federal public service	17	35	19	15	9	4	1	55	25	262
2020	More than 20 years in the federal public service	16	34	20	14	14	2	1	52	28	138
2019	Less than 3 years in the federal public service	29	32	17	10	5	6	1	65	16	248
2019	3 to 10 years in the federal public service	18	31	19	15	14	4	1	50	30	192
2019	11 to 20 years in the federal public service	17	29	23	15	11	3	2	49	27	237
2019	More than 20 years in the federal public service	12	27	26	16	16	3	0	40	32	132
2018	Less than 3 years in the federal public service	30	31	17	8	7	6	1	65	17	163
2018	3 to 10 years in the federal public service	22	29	18	16	14	0	1	51	30	174
2018	11 to 20 years in the federal public service	18	32	19	14	11	4	1	53	26	238
2018	More than 20 years in the federal public service	10	36	14	20	15	3	1	48	37	118
2017	Less than 3 years in the federal public service	30	28	16	11	7	9	0	63	20	125
2017	3 to 10 years in the federal public service	19	30	25	13	8	5	1	52	22	186
2017	11 to 20 years in the federal public service	21	33	17	14	11	4	1	56	26	222
2017	More than 20 years in the federal public service	21	37	15	14	8	4	1	61	24	129
2014	Less than 3 years in the federal public service	29	20	11	7	9	21	4	65	21	52
2014	3 to 10 years in the federal public service	19	28	18	15	13	3	4	50	30	249
2014	11 to 20 years in the federal public service	18	31	24	13	11	3	0	50	25	207
2014	More than 20 years in the federal public service	19	32	18	17	10	3	1	54	28	181

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	25	30	16	11	7	9	2	62	21	312
2020	3 to 10 years in the federal public service	17	30	17	14	15	4	3	50	32	262
2020	11 to 20 years in the federal public service	17	25	14	19	17	4	3	46	39	263
2020	More than 20 years in the federal public service	14	26	19	15	20	0	5	43	37	140
2019	Less than 3 years in the federal public service	32	26	15	11	9	4	2	63	22	249
2019	3 to 10 years in the federal public service	16	29	15	16	19	3	2	47	36	193
2019	11 to 20 years in the federal public service	13	23	18	18	20	4	5	39	41	237
2019	More than 20 years in the federal public service	12	22	24	14	23	1	5	36	39	133
2018	Less than 3 years in the federal public service	27	26	16	10	12	5	3	58	25	164
2018	3 to 10 years in the federal public service	22	21	10	20	22	3	3	45	44	174
2018	11 to 20 years in the federal public service	13	26	17	14	20	4	4	44	37	237
2018	More than 20 years in the federal public service	8	25	18	15	26	4	4	35	45	118
2017	Less than 3 years in the federal public service	23	21	14	10	17	9	7	52	32	125
2017	3 to 10 years in the federal public service	14	23	18	20	20	3	2	39	42	187
2017	11 to 20 years in the federal public service	14	27	17	15	21	3	3	44	39	222
2017	More than 20 years in the federal public service	16	22	17	21	17	1	6	40	41	130
2014	Less than 3 years in the federal public service	24	15	17	5	21	8	10	48	32	52
2014	3 to 10 years in the federal public service	15	22	12	18	26	2	6	40	47	249
2014	11 to 20 years in the federal public service	10	28	17	21	20	4	0	40	42	207
2014	More than 20 years in the federal public service	14	18	18	22	21	4	4	34	46	181

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	56	19	10	5	1	2	7	82	7	312
2020	3 to 10 years in the federal public service	42	24	18	6	4	1	4	70	11	263
2020	11 to 20 years in the federal public service	45	25	13	10	4	1	3	73	14	261
2020	More than 20 years in the federal public service	43	26	14	4	5	2	6	75	10	139
2019	Less than 3 years in the federal public service	60	16	13	1	1	2	6	83	3	248
2019	3 to 10 years in the federal public service	48	25	13	5	6	0	3	75	12	193
2019	11 to 20 years in the federal public service	49	26	15	5	1	1	4	79	6	235
2019	More than 20 years in the federal public service	57	14	15	2	3	1	6	77	6	130

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	51	21	12	4	2	5	4	80	7	311
2020	3 to 10 years in the federal public service	40	25	21	6	6	1	2	67	12	262
2020	11 to 20 years in the federal public service	51	26	9	6	3	2	3	81	10	262
2020	More than 20 years in the federal public service	46	23	13	6	4	1	7	74	11	140
2019	Less than 3 years in the federal public service	47	24	12	4	4	4	5	78	9	249
2019	3 to 10 years in the federal public service	36	26	20	7	6	1	4	65	13	192
2019	11 to 20 years in the federal public service	38	28	16	6	6	1	5	70	13	235
2019	More than 20 years in the federal public service	61	15	12	5	1	1	5	81	6	132

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	75	5	5	2	1	5	7	92	3	309
2020	3 to 10 years in the federal public service	67	11	7	4	4	3	4	85	8	263
2020	11 to 20 years in the federal public service	70	11	6	2	2	6	2	88	5	262
2020	More than 20 years in the federal public service	69	11	4	4	2	4	5	89	7	140
2019	Less than 3 years in the federal public service	79	5	4	0	2	5	4	93	3	246
2019	3 to 10 years in the federal public service	72	9	5	3	5	3	3	86	9	189
2019	11 to 20 years in the federal public service	64	12	5	4	3	6	6	86	8	235
2019	More than 20 years in the federal public service	70	11	6	3	4	4	2	86	8	131

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	70	11	3	1	1	4	9	94	2	312
2020	3 to 10 years in the federal public service	73	12	5	1	2	2	5	92	3	262
2020	11 to 20 years in the federal public service	74	9	4	2	1	2	7	92	3	262
2020	More than 20 years in the federal public service	63	12	8	0	1	8	8	89	1	140
2019	Less than 3 years in the federal public service	77	4	3	0	1	4	10	95	2	247
2019	3 to 10 years in the federal public service	80	6	3	0	1	3	8	96	1	193
2019	11 to 20 years in the federal public service	72	8	5	1	3	1	10	89	5	235
2019	More than 20 years in the federal public service	69	10	7	1	1	4	8	90	2	131

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	27	36	18	8	4	7	0	68	12	310
2020	3 to 10 years in the federal public service	19	46	16	9	5	3	0	68	15	262
2020	11 to 20 years in the federal public service	22	45	18	9	1	5	0	71	10	262
2020	More than 20 years in the federal public service	22	40	20	12	4	3	0	64	16	139
2019	Less than 3 years in the federal public service	25	43	19	7	3	3	0	70	10	247
2019	3 to 10 years in the federal public service	16	43	21	13	3	4	0	62	16	192
2019	11 to 20 years in the federal public service	20	40	17	11	6	4	1	64	18	236
2019	More than 20 years in the federal public service	17	43	21	7	9	4	0	62	17	133
2018	Less than 3 years in the federal public service	24	39	18	8	6	5	1	67	14	164
2018	3 to 10 years in the federal public service	25	41	19	9	6	0	0	66	15	174
2018	11 to 20 years in the federal public service	20	34	23	11	7	4	0	57	19	237
2018	More than 20 years in the federal public service	16	44	17	11	9	2	2	62	20	116
2017	Less than 3 years in the federal public service	33	33	15	7	4	7	1	72	12	125
2017	3 to 10 years in the federal public service	21	37	20	12	6	4	0	61	18	187
2017	11 to 20 years in the federal public service	22	38	19	9	7	5	0	63	17	221
2017	More than 20 years in the federal public service	21	37	23	14	3	3	0	59	17	130

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	44	32	12	6	2	3	0	79	9	310
2020	3 to 10 years in the federal public service	32	40	10	8	8	2	0	74	16	260
2020	11 to 20 years in the federal public service	30	42	14	8	3	3	0	74	12	261
2020	More than 20 years in the federal public service	31	39	11	13	4	2	0	71	17	137
2019	Less than 3 years in the federal public service	44	39	9	4	2	2	0	85	6	249
2019	3 to 10 years in the federal public service	29	41	17	5	5	3	0	72	11	192
2019	11 to 20 years in the federal public service	31	38	14	8	6	2	1	71	14	233
2019	More than 20 years in the federal public service	30	40	16	6	4	3	1	73	11	130
2018	Less than 3 years in the federal public service	49	36	6	5	1	2	0	87	6	165
2018	3 to 10 years in the federal public service	40	39	14	4	2	1	0	80	6	169
2018	11 to 20 years in the federal public service	38	38	14	5	2	2	0	78	8	237
2018	More than 20 years in the federal public service	36	38	13	12	0	1	0	74	12	114
2017	Less than 3 years in the federal public service	54	33	5	4	2	2	0	88	6	125
2017	3 to 10 years in the federal public service	37	42	13	6	0	1	1	81	6	187
2017	11 to 20 years in the federal public service	35	41	11	5	4	4	0	79	9	223
2017	More than 20 years in the federal public service	36	46	8	6	2	2	0	84	7	130
2014	Less than 3 years in the federal public service	59	21	6	5	3	5	0	85	9	52
2014	3 to 10 years in the federal public service	43	38	11	6	1	1	0	82	7	249
2014	11 to 20 years in the federal public service	38	36	12	8	3	3	0	76	12	206
2014	More than 20 years in the federal public service	48	33	9	5	2	2	0	83	7	181

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	48	27	12	7	2	4	1	78	9	308
2020	3 to 10 years in the federal public service	37	36	14	4	4	4	1	77	8	260
2020	11 to 20 years in the federal public service	35	40	11	8	1	5	0	79	10	261
2020	More than 20 years in the federal public service	39	34	14	9	1	2	0	75	11	139
2019	Less than 3 years in the federal public service	45	31	13	3	2	4	1	80	6	248
2019	3 to 10 years in the federal public service	39	36	15	3	4	3	0	77	7	192
2019	11 to 20 years in the federal public service	40	33	16	5	3	1	2	75	8	232
2019	More than 20 years in the federal public service	34	37	15	5	2	7	0	77	7	133
2018	Less than 3 years in the federal public service	45	34	12	2	2	4	0	83	4	163
2018	3 to 10 years in the federal public service	42	33	13	6	2	3	0	78	9	172
2018	11 to 20 years in the federal public service	39	39	12	4	2	4	0	81	6	235
2018	More than 20 years in the federal public service	34	38	18	3	3	5	0	75	7	116
2017	Less than 3 years in the federal public service	51	22	12	2	3	9	1	81	6	124
2017	3 to 10 years in the federal public service	38	37	16	3	2	4	0	78	5	186
2017	11 to 20 years in the federal public service	36	37	14	3	5	5	0	77	8	220
2017	More than 20 years in the federal public service	41	36	14	2	2	5	0	81	4	130
2014	Less than 3 years in the federal public service	58	21	8	0	2	11	0	89	2	52
2014	3 to 10 years in the federal public service	46	32	11	4	2	4	1	82	6	249
2014	11 to 20 years in the federal public service	36	41	12	5	2	3	0	80	8	207
2014	More than 20 years in the federal public service	44	33	10	4	5	5	0	81	9	181

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	41	20	18	7	3	10	2	68	11	312
2020	3 to 10 years in the federal public service	33	29	19	6	5	6	1	67	13	263
2020	11 to 20 years in the federal public service	36	36	15	5	2	6	0	77	7	263
2020	More than 20 years in the federal public service	38	32	15	6	3	5	0	75	9	140

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	41	32	9	7	4	7	1	78	12	308
2020	3 to 10 years in the federal public service	44	31	8	5	7	3	1	79	13	260
2020	11 to 20 years in the federal public service	41	34	9	5	4	6	1	81	10	260
2020	More than 20 years in the federal public service	39	27	14	9	4	3	4	71	14	139

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	65	24	6	3	1	1	0	89	5	309
2020	3 to 10 years in the federal public service	49	35	7	4	5	0	0	84	9	262
2020	11 to 20 years in the federal public service	46	36	10	5	2	1	0	83	7	259
2020	More than 20 years in the federal public service	48	36	8	6	2	0	0	84	8	138
2019	Less than 3 years in the federal public service	65	28	4	1	1	0	0	94	3	248
2019	3 to 10 years in the federal public service	42	38	8	8	5	0	0	80	12	191
2019	11 to 20 years in the federal public service	43	35	10	7	5	1	0	78	12	236
2019	More than 20 years in the federal public service	39	41	10	5	4	1	0	81	10	133
2018	Less than 3 years in the federal public service	61	29	5	1	3	1	0	91	4	163
2018	3 to 10 years in the federal public service	50	31	9	6	4	0	0	81	10	172
2018	11 to 20 years in the federal public service	45	36	9	6	3	0	0	82	9	237
2018	More than 20 years in the federal public service	43	34	10	8	5	0	0	76	13	115
2017	Less than 3 years in the federal public service	65	29	1	2	2	0	0	95	4	125
2017	3 to 10 years in the federal public service	43	39	10	5	3	0	1	82	8	187
2017	11 to 20 years in the federal public service	47	36	8	5	4	0	0	83	9	223
2017	More than 20 years in the federal public service	40	43	7	8	2	0	0	83	10	129
2014	Less than 3 years in the federal public service	70	26	2	0	2	0	0	96	2	52
2014	3 to 10 years in the federal public service	51	34	8	6	1	0	0	85	7	249
2014	11 to 20 years in the federal public service	45	42	5	6	3	0	0	87	8	207
2014	More than 20 years in the federal public service	53	30	8	3	5	1	0	84	8	181

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	53	26	11	6	3	1	80	9	309
2020	3 to 10 years in the federal public service	34	32	18	8	7	1	66	15	262
2020	11 to 20 years in the federal public service	34	35	15	12	4	1	69	16	260
2020	More than 20 years in the federal public service	37	29	16	9	8	1	67	18	138
2019	Less than 3 years in the federal public service	48	33	11	4	3	1	83	7	248
2019	3 to 10 years in the federal public service	27	36	16	10	9	2	65	19	193
2019	11 to 20 years in the federal public service	34	31	16	11	7	1	66	18	236
2019	More than 20 years in the federal public service	34	29	22	6	10	0	63	16	131
2018	Less than 3 years in the federal public service	44	39	6	7	4	0	83	11	163
2018	3 to 10 years in the federal public service	35	29	19	9	7	0	64	16	171
2018	11 to 20 years in the federal public service	34	34	17	8	7	1	68	15	237
2018	More than 20 years in the federal public service	30	32	12	11	13	2	63	24	115
2017	Less than 3 years in the federal public service	54	27	14	4	1	1	81	5	125
2017	3 to 10 years in the federal public service	36	30	18	10	4	2	68	14	186
2017	11 to 20 years in the federal public service	34	33	18	10	6	0	67	15	223
2017	More than 20 years in the federal public service	34	34	18	8	6	1	68	14	130
2014	Less than 3 years in the federal public service	58	29	8	3	0	2	89	3	52
2014	3 to 10 years in the federal public service	29	36	19	12	4	0	65	16	249
2014	11 to 20 years in the federal public service	30	37	14	13	5	1	68	18	207
2014	More than 20 years in the federal public service	32	35	14	10	8	1	68	18	181

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	52	28	11	5	3	1	81	8	311
2020	3 to 10 years in the federal public service	33	31	18	11	7	0	65	17	262
2020	11 to 20 years in the federal public service	34	36	15	10	4	1	70	14	256
2020	More than 20 years in the federal public service	37	32	14	10	7	0	68	17	139
2019	Less than 3 years in the federal public service	43	37	11	6	2	0	81	8	245
2019	3 to 10 years in the federal public service	26	33	20	13	7	1	60	20	192
2019	11 to 20 years in the federal public service	31	35	14	12	8	1	66	20	233
2019	More than 20 years in the federal public service	33	34	17	9	7	0	67	16	132
2018	Less than 3 years in the federal public service	46	36	9	6	2	0	83	8	163
2018	3 to 10 years in the federal public service	35	32	15	10	7	0	67	17	172
2018	11 to 20 years in the federal public service	33	37	16	8	6	1	70	14	237
2018	More than 20 years in the federal public service	32	38	10	11	9	1	70	20	113
2017	Less than 3 years in the federal public service	53	32	7	6	1	1	86	7	125
2017	3 to 10 years in the federal public service	37	37	14	7	4	1	74	11	187
2017	11 to 20 years in the federal public service	34	36	13	9	8	0	70	16	220
2017	More than 20 years in the federal public service	36	38	14	7	5	1	74	12	130
2014	Less than 3 years in the federal public service	58	27	11	4	0	0	85	4	52
2014	3 to 10 years in the federal public service	30	38	15	14	3	0	68	17	249
2014	11 to 20 years in the federal public service	31	37	12	15	4	0	69	19	207
2014	More than 20 years in the federal public service	32	40	13	6	9	0	72	15	180

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	40	22	19	8	7	4	0	65	15	311
2020	3 to 10 years in the federal public service	34	23	20	7	11	3	1	60	19	260
2020	11 to 20 years in the federal public service	33	28	20	10	5	5	0	63	16	258
2020	More than 20 years in the federal public service	39	24	13	12	9	4	0	65	21	139
2019	Less than 3 years in the federal public service	39	25	21	6	6	3	1	67	12	249
2019	3 to 10 years in the federal public service	30	21	22	13	11	3	1	52	25	193
2019	11 to 20 years in the federal public service	33	20	17	13	12	4	1	56	26	237
2019	More than 20 years in the federal public service	32	25	18	7	9	6	3	63	18	130
2018	Less than 3 years in the federal public service	40	22	18	8	5	4	2	66	14	165
2018	3 to 10 years in the federal public service	34	23	15	13	12	3	0	60	25	172
2018	11 to 20 years in the federal public service	31	28	13	14	7	5	2	63	22	237
2018	More than 20 years in the federal public service	31	29	16	12	6	5	2	63	19	114
2017	Less than 3 years in the federal public service	41	27	20	8	1	3	0	69	10	124
2017	3 to 10 years in the federal public service	30	31	18	10	5	4	2	64	17	186
2017	11 to 20 years in the federal public service	28	32	15	11	9	4	1	63	21	223
2017	More than 20 years in the federal public service	36	32	15	6	8	3	0	70	15	130
2014	Less than 3 years in the federal public service	46	19	22	4	2	6	0	70	7	52
2014	3 to 10 years in the federal public service	28	22	21	12	10	5	1	53	25	248
2014	11 to 20 years in the federal public service	30	25	13	19	8	5	0	58	28	207
2014	More than 20 years in the federal public service	35	27	17	10	7	4	0	65	17	181

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Less than 3 years in the federal public service	18	40	42	312
2020	3 to 10 years in the federal public service	29	34	38	263
2020	11 to 20 years in the federal public service	20	37	43	263
2020	More than 20 years in the federal public service	27	33	40	140
2019	Less than 3 years in the federal public service	26	34	40	249
2019	3 to 10 years in the federal public service	36	30	34	193
2019	11 to 20 years in the federal public service	21	36	44	238
2019	More than 20 years in the federal public service	25	41	34	133
2018	Less than 3 years in the federal public service	23	35	42	167
2018	3 to 10 years in the federal public service	39	28	33	173
2018	11 to 20 years in the federal public service	25	37	38	240
2018	More than 20 years in the federal public service	27	42	32	118
2017	Less than 3 years in the federal public service	22	38	40	125
2017	3 to 10 years in the federal public service	28	32	40	187
2017	11 to 20 years in the federal public service	22	42	36	223
2017	More than 20 years in the federal public service	22	51	27	130
2014	Less than 3 years in the federal public service	28	34	38	52
2014	3 to 10 years in the federal public service	30	28	42	249
2014	11 to 20 years in the federal public service	22	45	33	207
2014	More than 20 years in the federal public service	23	49	29	181

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Less than 3 years in the federal public service	2	38	47	2	7	5	57
2020	3 to 10 years in the federal public service	0	30	59	4	1	6	75
2020	11 to 20 years in the federal public service	9	25	55	2	4	6	52
2020	More than 20 years in the federal public service	36	2	41	0	5	15	39
2019	Less than 3 years in the federal public service	1	51	20	3	22	4	65
2019	3 to 10 years in the federal public service	4	27	44	8	7	11	67
2019	11 to 20 years in the federal public service	5	12	63	4	0	16	52
2019	More than 20 years in the federal public service	56	10	7	0	12	16	36
2018	Less than 3 years in the federal public service	0	33	28	11	28	0	40
2018	3 to 10 years in the federal public service	3	31	38	10	11	8	69
2018	11 to 20 years in the federal public service	11	24	51	2	8	5	61
2018	More than 20 years in the federal public service	67	0	8	7	10	9	31
2017	Less than 3 years in the federal public service	3	12	27	12	43	4	27
2017	3 to 10 years in the federal public service	6	19	57	4	8	7	54
2017	11 to 20 years in the federal public service	7	17	62	5	2	7	50
2017	More than 20 years in the federal public service	64	6	15	0	3	13	30
2014	Less than 3 years in the federal public service	0	12	13	7	9999	67	15
2014	3 to 10 years in the federal public service	3	21	48	12	9999	17	73
2014	11 to 20 years in the federal public service	7	18	53	6	9999	17	47
2014	More than 20 years in the federal public service	66	5	25	0	9999	5	43

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	8	92	312
2020	3 to 10 years in the federal public service	11	89	263
2020	11 to 20 years in the federal public service	8	92	262
2020	More than 20 years in the federal public service	8	92	137
2019	Less than 3 years in the federal public service	9	91	249
2019	3 to 10 years in the federal public service	11	89	192
2019	11 to 20 years in the federal public service	11	89	238
2019	More than 20 years in the federal public service	15	85	132
2018	Less than 3 years in the federal public service	10	90	164
2018	3 to 10 years in the federal public service	14	86	174
2018	11 to 20 years in the federal public service	12	88	237
2018	More than 20 years in the federal public service	16	84	118

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	43	57	24
2020	3 to 10 years in the federal public service	30	70	25
2019	Less than 3 years in the federal public service	69	31	20
2019	3 to 10 years in the federal public service	49	51	21
2019	11 to 20 years in the federal public service	41	59	27
2019	More than 20 years in the federal public service	44	56	20
2018	Less than 3 years in the federal public service	40	60	17
2018	3 to 10 years in the federal public service	56	44	24
2018	11 to 20 years in the federal public service	35	65	27
2018	More than 20 years in the federal public service	43	57	17

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	52	48	24
2020	3 to 10 years in the federal public service	78	22	25
2020	11 to 20 years in the federal public service	73	27	20
2020	More than 20 years in the federal public service	53	47	11
2019	Less than 3 years in the federal public service	49	51	20
2019	3 to 10 years in the federal public service	82	18	21
2019	11 to 20 years in the federal public service	60	40	27
2019	More than 20 years in the federal public service	53	47	20
2018	Less than 3 years in the federal public service	41	59	17
2018	3 to 10 years in the federal public service	50	50	24
2018	11 to 20 years in the federal public service	66	34	27
2018	More than 20 years in the federal public service	51	49	17

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2020	11 to 20 years in the federal public service	100	20
2019	3 to 10 years in the federal public service	100	21
2019	More than 20 years in the federal public service	100	20
2018	More than 20 years in the federal public service	100	17

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in the federal public service	100	24
2020	3 to 10 years in the federal public service	100	25
2020	11 to 20 years in the federal public service	100	20
2020	More than 20 years in the federal public service	100	11
2019	Less than 3 years in the federal public service	100	20
2019	3 to 10 years in the federal public service	100	21
2019	11 to 20 years in the federal public service	100	27
2019	More than 20 years in the federal public service	100	20
2018	Less than 3 years in the federal public service	100	17
2018	3 to 10 years in the federal public service	100	24
2018	11 to 20 years in the federal public service	100	27
2018	More than 20 years in the federal public service	100	17

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2020	11 to 20 years in the federal public service	100	20
2019	3 to 10 years in the federal public service	100	21
2019	11 to 20 years in the federal public service	100	27
2018	Less than 3 years in the federal public service	100	17
2018	3 to 10 years in the federal public service	100	24

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in the federal public service	0	100	20
2019	3 to 10 years in the federal public service	0	100	21

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	No (%)	Total responses
2020	More than 20 years in the federal public service	100	11
2019	Less than 3 years in the federal public service	100	20
2019	3 to 10 years in the federal public service	100	21

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	31	69	24
2020	3 to 10 years in the federal public service	48	52	25
2020	11 to 20 years in the federal public service	51	49	20
2020	More than 20 years in the federal public service	54	46	11
2019	Less than 3 years in the federal public service	39	61	20
2019	3 to 10 years in the federal public service	32	68	21
2019	11 to 20 years in the federal public service	24	76	27
2019	More than 20 years in the federal public service	24	76	20
2018	Less than 3 years in the federal public service	46	54	17
2018	3 to 10 years in the federal public service	31	69	24
2018	11 to 20 years in the federal public service	52	48	27
2018	More than 20 years in the federal public service	45	55	17

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	24	76	24
2020	3 to 10 years in the federal public service	60	40	25
2020	11 to 20 years in the federal public service	51	49	20
2020	More than 20 years in the federal public service	46	54	11
2019	Less than 3 years in the federal public service	31	69	20
2019	3 to 10 years in the federal public service	66	34	21
2019	11 to 20 years in the federal public service	20	80	27
2019	More than 20 years in the federal public service	52	48	20
2018	Less than 3 years in the federal public service	31	69	17
2018	3 to 10 years in the federal public service	51	49	24
2018	11 to 20 years in the federal public service	25	75	27
2018	More than 20 years in the federal public service	32	68	17

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	27	73	24
2020	3 to 10 years in the federal public service	47	53	25
2019	Less than 3 years in the federal public service	44	56	20
2019	3 to 10 years in the federal public service	70	30	21
2019	11 to 20 years in the federal public service	55	45	27
2019	More than 20 years in the federal public service	55	45	20
2018	3 to 10 years in the federal public service	42	58	24
2018	11 to 20 years in the federal public service	42	58	27

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	34	66	24
2020	3 to 10 years in the federal public service	64	36	25
2020	11 to 20 years in the federal public service	49	51	20
2020	More than 20 years in the federal public service	55	45	11
2019	Less than 3 years in the federal public service	54	46	20
2019	3 to 10 years in the federal public service	41	59	21
2019	11 to 20 years in the federal public service	30	70	27
2019	More than 20 years in the federal public service	36	64	20
2018	Less than 3 years in the federal public service	53	47	17
2018	3 to 10 years in the federal public service	37	63	24
2018	11 to 20 years in the federal public service	58	42	27
2018	More than 20 years in the federal public service	55	45	17

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in the federal public service	36	64	25
2020	11 to 20 years in the federal public service	35	65	20
2019	3 to 10 years in the federal public service	70	30	21
2019	More than 20 years in the federal public service	27	73	20
2018	3 to 10 years in the federal public service	33	67	24
2018	11 to 20 years in the federal public service	38	62	27

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	56	44	24
2020	3 to 10 years in the federal public service	54	46	25
2019	Less than 3 years in the federal public service	49	51	20
2019	3 to 10 years in the federal public service	55	45	21
2019	11 to 20 years in the federal public service	40	60	27
2019	More than 20 years in the federal public service	49	51	20
2018	Less than 3 years in the federal public service	57	43	17
2018	3 to 10 years in the federal public service	57	43	24
2018	11 to 20 years in the federal public service	70	30	27
2018	More than 20 years in the federal public service	51	49	17

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in the federal public service	38	62	25
2020	11 to 20 years in the federal public service	37	63	20
2019	3 to 10 years in the federal public service	39	61	21
2019	11 to 20 years in the federal public service	41	59	27
2018	3 to 10 years in the federal public service	21	79	24
2018	11 to 20 years in the federal public service	32	68	27

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in the federal public service	100	24
2020	3 to 10 years in the federal public service	100	25
2019	3 to 10 years in the federal public service	100	21
2018	Less than 3 years in the federal public service	100	17
2018	More than 20 years in the federal public service	100	17

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in the federal public service	0	100	20
2020	More than 20 years in the federal public service	0	100	11
2019	Less than 3 years in the federal public service	26	74	20
2019	3 to 10 years in the federal public service	0	100	21
2018	3 to 10 years in the federal public service	0	100	24

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in the federal public service	0	100	20
2018	11 to 20 years in the federal public service	21	79	27

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	31	69	24
2020	3 to 10 years in the federal public service	70	30	25
2020	11 to 20 years in the federal public service	57	43	20
2020	More than 20 years in the federal public service	48	52	11
2019	Less than 3 years in the federal public service	33	67	20
2019	3 to 10 years in the federal public service	63	37	21
2019	11 to 20 years in the federal public service	55	45	27
2019	More than 20 years in the federal public service	38	62	20
2018	Less than 3 years in the federal public service	54	46	17
2018	3 to 10 years in the federal public service	53	47	24
2018	11 to 20 years in the federal public service	50	50	27
2018	More than 20 years in the federal public service	38	62	17

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	27	73	24
2020	3 to 10 years in the federal public service	32	68	25
2019	3 to 10 years in the federal public service	23	77	21
2019	11 to 20 years in the federal public service	30	70	27
2018	11 to 20 years in the federal public service	29	71	27

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in the federal public service	21	79	25
2020	11 to 20 years in the federal public service	29	71	20
2019	3 to 10 years in the federal public service	20	80	21

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	55	45	24
2020	3 to 10 years in the federal public service	57	43	25
2019	Less than 3 years in the federal public service	26	74	20
2019	3 to 10 years in the federal public service	76	24	21
2019	11 to 20 years in the federal public service	54	46	26
2019	More than 20 years in the federal public service	43	57	20
2018	Less than 3 years in the federal public service	30	70	17
2018	3 to 10 years in the federal public service	60	40	24
2018	11 to 20 years in the federal public service	45	55	27
2018	More than 20 years in the federal public service	38	62	17

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in the federal public service	46	54	25
2020	11 to 20 years in the federal public service	33	67	20
2019	3 to 10 years in the federal public service	40	60	21
2019	11 to 20 years in the federal public service	30	70	26
2018	3 to 10 years in the federal public service	20	80	24
2018	11 to 20 years in the federal public service	25	75	27

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	0	100	24
2020	More than 20 years in the federal public service	0	100	11
2019	Less than 3 years in the federal public service	0	100	20
2018	11 to 20 years in the federal public service	25	75	27
2018	More than 20 years in the federal public service	0	100	17

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	21	79	24
2020	3 to 10 years in the federal public service	39	61	25
2019	3 to 10 years in the federal public service	31	69	21
2018	3 to 10 years in the federal public service	23	77	24
2018	11 to 20 years in the federal public service	35	65	27

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in the federal public service	31	69	20
2019	11 to 20 years in the federal public service	0	100	26
2018	More than 20 years in the federal public service	0	100	17

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	More than 20 years in the federal public service	0	100	11
2018	Less than 3 years in the federal public service	0	100	17

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in the federal public service	27	73	20
2019	Less than 3 years in the federal public service	26	74	20
2019	3 to 10 years in the federal public service	32	68	21

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	More than 20 years in the federal public service	0	100	11

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	26	74	24
2020	3 to 10 years in the federal public service	23	77	25
2019	11 to 20 years in the federal public service	25	75	26
2018	Less than 3 years in the federal public service	54	46	17
2018	3 to 10 years in the federal public service	27	73	24
2018	11 to 20 years in the federal public service	18	82	27
2018	More than 20 years in the federal public service	28	72	17

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in the federal public service	0	100	25

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in the federal public service	38	62	17
2018	3 to 10 years in the federal public service	23	77	23

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	More than 20 years in the federal public service	0	100	11

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in the federal public service	0	100	23
2018	More than 20 years in the federal public service	0	100	14

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	More than 20 years in the federal public service	0	100	14

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	More than 20 years in the federal public service	55	45	11
2018	3 to 10 years in the federal public service	27	73	23
2018	11 to 20 years in the federal public service	20	80	25

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in the federal public service	0	100	25

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in the federal public service	58	42	17
2018	3 to 10 years in the federal public service	38	62	23
2018	11 to 20 years in the federal public service	46	54	25
2018	More than 20 years in the federal public service	41	59	14

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in the federal public service	0	100	17
2018	3 to 10 years in the federal public service	0	100	23

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	More than 20 years in the federal public service	43	57	11
2018	Less than 3 years in the federal public service	39	61	17
2018	3 to 10 years in the federal public service	33	67	23
2018	11 to 20 years in the federal public service	41	59	25
2018	More than 20 years in the federal public service	51	49	14

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in the federal public service	27	73	25

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	20	11	12	2	4	40	11	62	12	311
2020	3 to 10 years in the federal public service	17	13	15	8	6	30	10	51	23	263
2020	11 to 20 years in the federal public service	14	16	21	8	4	29	9	48	18	262
2020	More than 20 years in the federal public service	13	19	19	9	4	34	2	50	20	138
2019	Less than 3 years in the federal public service	15	15	14	3	2	38	13	61	10	248
2019	3 to 10 years in the federal public service	17	18	23	8	9	22	4	47	22	193
2019	11 to 20 years in the federal public service	12	18	25	6	4	28	5	46	17	236
2019	More than 20 years in the federal public service	15	21	21	10	6	23	4	48	23	133
2018	Less than 3 years in the federal public service	19	15	17	2	3	35	10	61	9	165
2018	3 to 10 years in the federal public service	23	19	24	7	5	18	5	54	15	173
2018	11 to 20 years in the federal public service	19	23	16	3	5	31	3	64	12	233
2018	More than 20 years in the federal public service	16	19	26	7	5	26	1	48	16	117
2017	Less than 3 years in the federal public service	19	9	11	2	3	41	15	65	11	125
2017	3 to 10 years in the federal public service	20	18	18	7	8	24	5	54	21	187
2017	11 to 20 years in the federal public service	17	23	19	3	4	26	6	60	11	223
2017	More than 20 years in the federal public service	21	21	20	8	6	19	4	55	18	130
2014	Less than 3 years in the federal public service	21	10	5	2	3	34	25	76	12	52
2014	3 to 10 years in the federal public service	13	15	19	8	4	34	7	47	21	249
2014	11 to 20 years in the federal public service	12	17	21	5	3	36	7	50	14	207
2014	More than 20 years in the federal public service	21	25	18	6	6	22	3	61	16	181

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	38	20	14	2	4	19	2	74	8	311
2020	3 to 10 years in the federal public service	30	27	18	8	6	10	1	64	15	263
2020	11 to 20 years in the federal public service	26	39	14	7	2	11	2	74	10	263
2020	More than 20 years in the federal public service	22	43	16	10	2	7	0	70	13	139
2019	Less than 3 years in the federal public service	38	29	17	0	4	11	1	76	5	248
2019	3 to 10 years in the federal public service	30	29	18	6	8	6	2	64	16	193
2019	11 to 20 years in the federal public service	28	32	18	7	6	9	0	66	14	236
2019	More than 20 years in the federal public service	28	36	14	7	8	6	1	69	16	132
2018	Less than 3 years in the federal public service	37	25	17	2	2	15	2	75	5	164
2018	3 to 10 years in the federal public service	31	31	20	5	3	10	0	68	10	173
2018	11 to 20 years in the federal public service	31	33	17	6	1	11	1	73	8	234
2018	More than 20 years in the federal public service	26	32	26	5	3	8	0	63	8	114
2017	Less than 3 years in the federal public service	36	26	12	3	2	17	5	79	6	123
2017	3 to 10 years in the federal public service	30	32	18	5	7	8	1	67	13	186
2017	11 to 20 years in the federal public service	28	38	14	6	3	11	0	74	11	222
2017	More than 20 years in the federal public service	32	36	18	4	3	6	0	73	8	129
2014	Less than 3 years in the federal public service	50	11	9	5	1	18	6	80	9	52
2014	3 to 10 years in the federal public service	22	28	20	8	3	17	2	62	14	249
2014	11 to 20 years in the federal public service	15	36	20	5	5	18	1	63	12	207
2014	More than 20 years in the federal public service	31	29	19	5	3	13	1	69	9	181

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	4	96	311
2020	3 to 10 years in the federal public service	12	88	262
2020	11 to 20 years in the federal public service	9	91	258
2020	More than 20 years in the federal public service	9	91	139
2019	Less than 3 years in the federal public service	5	95	248
2019	3 to 10 years in the federal public service	9	91	193
2019	11 to 20 years in the federal public service	7	93	237
2019	More than 20 years in the federal public service	9	91	129
2018	Less than 3 years in the federal public service	5	95	166
2018	3 to 10 years in the federal public service	6	94	174
2018	11 to 20 years in the federal public service	6	94	235
2018	More than 20 years in the federal public service	10	90	116

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in the federal public service	35	65	29
2020	11 to 20 years in the federal public service	19	81	23
2019	3 to 10 years in the federal public service	58	42	18
2019	11 to 20 years in the federal public service	32	68	18
2018	3 to 10 years in the federal public service	45	55	11

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	61	39	12
2020	3 to 10 years in the federal public service	81	19	29

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2020	More than 20 years in the federal public service	100	12
2019	Less than 3 years in the federal public service	100	12
2019	3 to 10 years in the federal public service	100	18
2018	11 to 20 years in the federal public service	100	14
2018	More than 20 years in the federal public service	100	11

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in the federal public service	100	12
2020	3 to 10 years in the federal public service	100	29
2020	11 to 20 years in the federal public service	100	23
2020	More than 20 years in the federal public service	100	12
2019	Less than 3 years in the federal public service	100	12
2019	3 to 10 years in the federal public service	100	18
2019	11 to 20 years in the federal public service	100	18
2019	More than 20 years in the federal public service	100	10
2018	11 to 20 years in the federal public service	100	14

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2020	11 to 20 years in the federal public service	100	23
2019	11 to 20 years in the federal public service	100	18
2019	More than 20 years in the federal public service	100	10
2018	3 to 10 years in the federal public service	100	11
2018	More than 20 years in the federal public service	100	11

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	More than 20 years in the federal public service	100	12
2019	Less than 3 years in the federal public service	100	12
2019	11 to 20 years in the federal public service	100	18
2018	3 to 10 years in the federal public service	100	11

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in the federal public service	100	12
2020	11 to 20 years in the federal public service	100	23
2019	11 to 20 years in the federal public service	100	18
2019	More than 20 years in the federal public service	100	10
2018	11 to 20 years in the federal public service	100	14

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	49	51	12
2020	3 to 10 years in the federal public service	32	68	29
2020	11 to 20 years in the federal public service	39	61	23
2020	More than 20 years in the federal public service	0	100	12
2019	3 to 10 years in the federal public service	51	49	18
2019	11 to 20 years in the federal public service	32	68	18

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in the federal public service	19	81	29
2020	11 to 20 years in the federal public service	23	77	23

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in the federal public service	24	76	23
2019	3 to 10 years in the federal public service	28	72	18

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in the federal public service	21	79	29
2020	11 to 20 years in the federal public service	0	100	23
2019	11 to 20 years in the federal public service	0	100	18

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in the federal public service	19	81	29
2020	11 to 20 years in the federal public service	37	63	23
2019	3 to 10 years in the federal public service	25	75	18
2019	11 to 20 years in the federal public service	52	48	18
2018	3 to 10 years in the federal public service	44	56	11
2018	More than 20 years in the federal public service	43	57	11

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in the federal public service	38	62	29
2020	11 to 20 years in the federal public service	20	80	23
2019	3 to 10 years in the federal public service	25	75	18
2019	More than 20 years in the federal public service	0	100	10
2018	3 to 10 years in the federal public service	45	55	11
2018	11 to 20 years in the federal public service	51	49	14

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in the federal public service	100	12
2020	3 to 10 years in the federal public service	100	29
2020	11 to 20 years in the federal public service	100	23
2020	More than 20 years in the federal public service	100	12
2019	3 to 10 years in the federal public service	100	18
2019	More than 20 years in the federal public service	100	10
2018	3 to 10 years in the federal public service	100	11
2018	11 to 20 years in the federal public service	100	14

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in the federal public service	100	12
2019	Less than 3 years in the federal public service	100	12
2019	11 to 20 years in the federal public service	100	18
2018	11 to 20 years in the federal public service	100	14

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in the federal public service	100	12
2020	More than 20 years in the federal public service	100	12
2018	3 to 10 years in the federal public service	100	11
2018	More than 20 years in the federal public service	100	11

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in the federal public service	17	83	29
2019	3 to 10 years in the federal public service	44	56	18

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in the federal public service	100	12
2020	More than 20 years in the federal public service	100	12
2019	Less than 3 years in the federal public service	100	12
2019	3 to 10 years in the federal public service	100	18
2019	11 to 20 years in the federal public service	100	18
2019	More than 20 years in the federal public service	100	10
2018	11 to 20 years in the federal public service	100	14

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in the federal public service	17	83	29
2018	3 to 10 years in the federal public service	0	100	11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	3 to 10 years in the federal public service	100	29
2020	11 to 20 years in the federal public service	100	23
2019	Less than 3 years in the federal public service	100	12
2019	11 to 20 years in the federal public service	100	18
2018	11 to 20 years in the federal public service	100	14

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	More than 20 years in the federal public service	0	100	12
2019	11 to 20 years in the federal public service	26	74	18

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in the federal public service	33	67	29
2020	11 to 20 years in the federal public service	22	78	23
2019	3 to 10 years in the federal public service	42	58	18
2019	11 to 20 years in the federal public service	31	69	18
2018	More than 20 years in the federal public service	49	51	11

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in the federal public service	19	81	29

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in the federal public service	100	12
2019	3 to 10 years in the federal public service	100	18
2018	3 to 10 years in the federal public service	100	11
2018	More than 20 years in the federal public service	100	11

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in the federal public service	20	80	29
2018	11 to 20 years in the federal public service	46	54	13

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	No (%)	Total responses
2020	Less than 3 years in the federal public service	100	12
2019	Less than 3 years in the federal public service	100	12
2019	3 to 10 years in the federal public service	100	18
2019	11 to 20 years in the federal public service	100	18
2019	More than 20 years in the federal public service	100	10
2018	3 to 10 years in the federal public service	100	11
2018	More than 20 years in the federal public service	100	11

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	More than 20 years in the federal public service	0	100	12
2018	3 to 10 years in the federal public service	0	100	11

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	0	100	18

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in the federal public service	18	82	29
2019	Less than 3 years in the federal public service	0	100	12
2019	11 to 20 years in the federal public service	0	100	18
2018	More than 20 years in the federal public service	0	100	11

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in the federal public service	46	54	29
2020	11 to 20 years in the federal public service	54	46	23
2019	3 to 10 years in the federal public service	37	63	18
2019	11 to 20 years in the federal public service	60	40	18
2018	3 to 10 years in the federal public service	55	45	11
2018	11 to 20 years in the federal public service	42	58	13

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in the federal public service	0	100	11

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	More than 20 years in the federal public service	0	100	12
2018	3 to 10 years in the federal public service	0	100	11

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	No (%)	Total responses
2020	More than 20 years in the federal public service	100	12
2018	3 to 10 years in the federal public service	100	11
2018	11 to 20 years in the federal public service	100	12

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	More than 20 years in the federal public service	0	100	12
2018	3 to 10 years in the federal public service	0	100	11

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in the federal public service	0	100	11
2018	11 to 20 years in the federal public service	0	100	12

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in the federal public service	0	100	11
2018	11 to 20 years in the federal public service	0	100	12

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in the federal public service	0	100	11
2018	11 to 20 years in the federal public service	0	100	12

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	More than 20 years in the federal public service	38	62	12
2018	3 to 10 years in the federal public service	51	49	11
2018	11 to 20 years in the federal public service	43	57	12

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in the federal public service	0	100	12

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in the federal public service	61	39	12

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	More than 20 years in the federal public service	0	100	12
2018	3 to 10 years in the federal public service	0	100	11

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	More than 20 years in the federal public service	50	50	12
2018	11 to 20 years in the federal public service	57	43	12

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in the federal public service	0	100	11

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in the federal public service	0	100	11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	21	9	16	2	2	42	8	59	9	310
2020	3 to 10 years in the federal public service	17	15	17	6	5	33	8	54	18	262
2020	11 to 20 years in the federal public service	15	18	20	5	3	34	5	55	13	262
2020	More than 20 years in the federal public service	13	21	16	10	3	36	1	54	21	137
2019	Less than 3 years in the federal public service	18	14	16	1	2	38	10	62	7	249
2019	3 to 10 years in the federal public service	17	14	26	5	5	26	6	47	16	192
2019	11 to 20 years in the federal public service	14	20	22	5	5	30	5	51	16	235
2019	More than 20 years in the federal public service	14	23	30	5	3	20	4	49	11	131
2018	Less than 3 years in the federal public service	20	15	18	3	1	36	7	62	7	166
2018	3 to 10 years in the federal public service	26	15	25	4	4	23	4	55	10	170
2018	11 to 20 years in the federal public service	18	21	17	3	3	35	3	64	9	238
2018	More than 20 years in the federal public service	18	16	29	7	2	24	5	47	12	116
2017	Less than 3 years in the federal public service	23	7	11	3	1	39	15	66	9	124
2017	3 to 10 years in the federal public service	22	14	17	5	3	33	5	59	14	187
2017	11 to 20 years in the federal public service	17	21	18	2	3	33	5	62	9	223
2017	More than 20 years in the federal public service	19	23	25	2	1	27	4	60	5	130
2014	Less than 3 years in the federal public service	27	14	2	0	0	37	19	95	0	52
2014	3 to 10 years in the federal public service	16	12	19	5	1	41	6	53	11	248
2014	11 to 20 years in the federal public service	14	14	21	3	2	37	8	52	10	207
2014	More than 20 years in the federal public service	26	21	18	2	3	25	6	67	7	181

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	38	20	13	3	3	22	2	75	7	310
2020	3 to 10 years in the federal public service	30	29	19	8	4	10	1	66	13	263
2020	11 to 20 years in the federal public service	31	33	17	4	2	13	0	74	7	262
2020	More than 20 years in the federal public service	22	38	19	9	4	7	0	64	15	140
2019	Less than 3 years in the federal public service	40	28	15	1	3	12	1	79	4	246
2019	3 to 10 years in the federal public service	28	30	17	6	6	10	3	67	13	192
2019	11 to 20 years in the federal public service	31	33	18	4	4	9	1	72	9	237
2019	More than 20 years in the federal public service	24	40	19	5	5	6	1	69	11	133
2018	Less than 3 years in the federal public service	39	26	18	3	1	12	2	74	5	165
2018	3 to 10 years in the federal public service	35	26	18	6	2	12	1	69	10	173
2018	11 to 20 years in the federal public service	32	34	16	4	2	11	1	74	7	239
2018	More than 20 years in the federal public service	26	31	26	3	2	12	0	64	6	116
2017	Less than 3 years in the federal public service	40	23	9	3	1	20	5	83	5	125
2017	3 to 10 years in the federal public service	34	34	11	4	4	11	1	78	9	187
2017	11 to 20 years in the federal public service	31	36	14	2	3	13	1	78	6	223
2017	More than 20 years in the federal public service	31	35	17	4	1	11	1	74	6	128
2014	Less than 3 years in the federal public service	51	17	6	0	0	23	3	92	0	52
2014	3 to 10 years in the federal public service	28	26	19	4	2	20	1	69	7	249
2014	11 to 20 years in the federal public service	27	27	22	3	3	18	1	67	6	207
2014	More than 20 years in the federal public service	36	26	16	2	3	18	0	75	6	181

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	25	19	20	14	20	2	45	35	311
2020	3 to 10 years in the federal public service	25	22	19	14	19	1	47	33	262
2020	11 to 20 years in the federal public service	36	23	11	14	14	2	60	29	262
2020	More than 20 years in the federal public service	31	23	23	13	10	1	54	23	140

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	40	28	19	9	3	0	0	68	12	307
2020	3 to 10 years in the federal public service	19	23	26	18	13	0	0	43	31	262
2020	11 to 20 years in the federal public service	27	25	25	10	11	1	1	52	22	263
2020	More than 20 years in the federal public service	33	29	24	7	6	0	1	62	13	138
2019	Less than 3 years in the federal public service	24	28	22	13	13	1	0	52	26	247
2019	3 to 10 years in the federal public service	10	31	20	14	24	0	2	41	39	193
2019	11 to 20 years in the federal public service	19	23	24	16	16	0	2	43	32	236
2019	More than 20 years in the federal public service	22	24	19	18	15	0	2	47	34	133
2018	Less than 3 years in the federal public service	27	17	23	15	16	1	1	44	32	166
2018	3 to 10 years in the federal public service	16	18	21	21	23	0	1	34	44	173
2018	11 to 20 years in the federal public service	19	25	22	15	16	0	2	45	32	239
2018	More than 20 years in the federal public service	14	24	27	13	18	1	3	40	32	116
2017	Less than 3 years in the federal public service	20	19	14	15	26	3	3	41	44	124
2017	3 to 10 years in the federal public service	14	23	20	14	28	1	1	38	42	187
2017	11 to 20 years in the federal public service	18	21	24	15	20	0	3	40	36	222
2017	More than 20 years in the federal public service	15	31	24	11	19	0	0	46	30	130

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	21	24	24	14	16	0	0	45	30	311
2020	3 to 10 years in the federal public service	12	26	21	20	21	0	0	38	41	262
2020	11 to 20 years in the federal public service	13	27	22	21	17	0	0	41	37	260
2020	More than 20 years in the federal public service	16	23	29	14	18	0	0	40	31	140
2019	Less than 3 years in the federal public service	24	26	25	13	11	0	0	50	25	247
2019	3 to 10 years in the federal public service	9	24	27	22	18	0	0	33	40	193
2019	11 to 20 years in the federal public service	13	26	26	18	16	0	0	39	34	235
2019	More than 20 years in the federal public service	15	23	26	18	17	1	1	39	35	133
2018	Less than 3 years in the federal public service	23	22	23	16	13	1	0	46	30	165
2018	3 to 10 years in the federal public service	11	20	32	18	19	0	0	31	37	172
2018	11 to 20 years in the federal public service	12	22	31	18	15	0	1	35	34	239
2018	More than 20 years in the federal public service	15	23	30	22	8	0	2	39	30	117
2017	Less than 3 years in the federal public service	22	23	21	17	15	2	1	46	32	125
2017	3 to 10 years in the federal public service	10	26	29	16	18	1	1	36	34	187
2017	11 to 20 years in the federal public service	16	22	26	18	15	0	2	40	34	222
2017	More than 20 years in the federal public service	10	23	30	16	19	1	1	34	35	129

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	34	26	19	10	10	0	1	61	20	310
2020	3 to 10 years in the federal public service	22	27	25	11	16	0	0	49	27	263
2020	11 to 20 years in the federal public service	21	28	23	15	11	0	2	50	27	260
2020	More than 20 years in the federal public service	26	22	20	18	12	0	1	48	31	138
2019	Less than 3 years in the federal public service	34	26	20	9	7	1	2	62	17	247
2019	3 to 10 years in the federal public service	20	28	19	18	13	0	0	49	32	191
2019	11 to 20 years in the federal public service	22	27	25	14	10	1	1	50	24	235
2019	More than 20 years in the federal public service	16	29	26	16	10	2	2	47	27	132
2018	Less than 3 years in the federal public service	30	28	20	11	10	1	1	59	21	165
2018	3 to 10 years in the federal public service	20	27	29	11	12	0	1	47	23	174
2018	11 to 20 years in the federal public service	21	25	30	13	8	1	2	47	22	236
2018	More than 20 years in the federal public service	17	27	27	17	9	2	0	46	26	118
2017	Less than 3 years in the federal public service	33	34	12	9	10	1	1	68	20	125
2017	3 to 10 years in the federal public service	19	28	29	11	10	1	2	48	22	187
2017	11 to 20 years in the federal public service	23	29	21	11	12	0	4	54	24	221
2017	More than 20 years in the federal public service	13	36	17	14	16	1	4	51	31	130

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	32	22	20	12	10	2	2	56	23	309
2020	3 to 10 years in the federal public service	22	21	22	16	17	1	0	44	34	262
2020	11 to 20 years in the federal public service	22	23	24	14	11	3	3	48	26	260
2020	More than 20 years in the federal public service	26	21	19	13	17	4	0	49	32	139
2019	Less than 3 years in the federal public service	26	23	23	15	10	2	1	51	26	249
2019	3 to 10 years in the federal public service	12	23	22	23	18	0	2	35	42	193
2019	11 to 20 years in the federal public service	15	23	27	18	13	2	1	40	32	233
2019	More than 20 years in the federal public service	10	30	21	16	19	2	2	42	36	132
2018	Less than 3 years in the federal public service	22	25	17	16	16	2	1	49	33	165
2018	3 to 10 years in the federal public service	15	17	29	21	17	0	0	32	38	172
2018	11 to 20 years in the federal public service	15	25	24	18	14	1	2	42	34	237
2018	More than 20 years in the federal public service	15	19	31	20	13	1	0	35	34	116
2017	Less than 3 years in the federal public service	19	18	26	13	23	2	0	38	36	125
2017	3 to 10 years in the federal public service	12	19	26	19	23	1	1	31	42	187
2017	11 to 20 years in the federal public service	13	20	24	21	18	2	2	35	41	220
2017	More than 20 years in the federal public service	14	26	26	17	17	1	1	40	34	130

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	47	20	11	9	8	0	4	71	18	310
2020	3 to 10 years in the federal public service	35	21	22	10	9	0	4	58	20	262
2020	11 to 20 years in the federal public service	38	20	16	8	9	0	8	63	19	262
2020	More than 20 years in the federal public service	39	22	13	9	9	2	5	66	20	140
2019	Less than 3 years in the federal public service	56	18	9	6	6	2	4	78	13	248
2019	3 to 10 years in the federal public service	35	30	14	6	10	0	5	69	17	192
2019	11 to 20 years in the federal public service	42	21	15	9	7	1	6	67	17	234
2019	More than 20 years in the federal public service	37	22	16	7	8	2	8	66	17	132
2018	Less than 3 years in the federal public service	54	20	7	4	9	1	5	79	13	166
2018	3 to 10 years in the federal public service	42	20	12	10	12	0	4	65	22	173
2018	11 to 20 years in the federal public service	36	18	19	8	5	1	13	63	15	238
2018	More than 20 years in the federal public service	39	22	18	5	6	1	10	69	12	117
2017	Less than 3 years in the federal public service	47	17	11	5	10	1	8	71	17	125
2017	3 to 10 years in the federal public service	38	22	14	8	8	1	10	67	18	187
2017	11 to 20 years in the federal public service	39	21	17	5	5	1	12	69	12	222
2017	More than 20 years in the federal public service	33	27	15	6	8	1	9	67	16	127

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	32	26	18	9	13	1	1	59	23	311
2020	3 to 10 years in the federal public service	23	26	23	15	14	0	0	48	29	263
2020	11 to 20 years in the federal public service	27	23	24	10	15	0	0	51	25	263
2020	More than 20 years in the federal public service	27	28	19	17	9	1	0	56	25	139
2019	Less than 3 years in the federal public service	40	29	15	9	6	1	0	70	15	249
2019	3 to 10 years in the federal public service	26	29	21	8	15	0	2	56	23	191
2019	11 to 20 years in the federal public service	25	27	21	15	11	0	0	53	26	234
2019	More than 20 years in the federal public service	26	25	23	10	10	2	4	55	21	133
2018	Less than 3 years in the federal public service	42	20	16	9	11	1	1	63	21	166
2018	3 to 10 years in the federal public service	27	22	23	10	18	1	0	49	28	173
2018	11 to 20 years in the federal public service	27	22	28	13	8	0	2	50	21	238
2018	More than 20 years in the federal public service	33	23	24	7	10	0	3	58	18	115
2017	Less than 3 years in the federal public service	34	24	18	14	8	1	1	59	23	124
2017	3 to 10 years in the federal public service	26	28	25	10	9	1	2	55	19	186
2017	11 to 20 years in the federal public service	28	23	23	14	8	1	3	53	22	220
2017	More than 20 years in the federal public service	28	28	20	16	4	1	1	58	21	129

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	32	22	19	9	8	0	9	60	19	310
2020	3 to 10 years in the federal public service	28	24	14	11	17	0	6	55	30	263
2020	11 to 20 years in the federal public service	28	25	18	11	13	1	5	56	25	262
2020	More than 20 years in the federal public service	28	28	21	11	6	0	6	59	18	138

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	42	23	16	9	4	1	4	68	15	309
2020	3 to 10 years in the federal public service	27	33	20	12	7	1	1	61	19	263
2020	11 to 20 years in the federal public service	30	33	21	9	4	1	2	65	13	261
2020	More than 20 years in the federal public service	24	32	26	12	4	1	2	57	16	138
2019	Less than 3 years in the federal public service	43	29	17	6	2	2	1	75	8	249
2019	3 to 10 years in the federal public service	24	35	20	12	6	1	2	61	18	191
2019	11 to 20 years in the federal public service	26	30	23	12	7	0	1	57	20	236
2019	More than 20 years in the federal public service	21	31	26	15	5	1	2	53	20	133
2018	Less than 3 years in the federal public service	37	33	16	6	4	2	2	72	10	167
2018	3 to 10 years in the federal public service	22	36	22	10	6	1	3	60	17	172
2018	11 to 20 years in the federal public service	28	32	24	8	5	1	1	62	13	239
2018	More than 20 years in the federal public service	24	35	18	14	7	0	2	60	21	115
2017	Less than 3 years in the federal public service	43	27	13	8	4	2	4	74	13	125
2017	3 to 10 years in the federal public service	24	33	21	9	10	1	1	58	20	186
2017	11 to 20 years in the federal public service	24	32	22	13	5	0	3	58	19	219
2017	More than 20 years in the federal public service	23	30	24	15	2	2	3	56	18	129

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	33	28	21	9	5	2	2	64	14	310
2020	3 to 10 years in the federal public service	18	32	21	11	17	0	1	50	28	263
2020	11 to 20 years in the federal public service	21	29	25	13	10	0	2	51	24	262
2020	More than 20 years in the federal public service	17	36	22	16	9	0	0	53	26	138
2019	Less than 3 years in the federal public service	39	30	15	8	5	3	1	72	13	249
2019	3 to 10 years in the federal public service	21	27	24	12	13	1	2	50	26	189
2019	11 to 20 years in the federal public service	20	35	22	15	8	1	0	55	23	236
2019	More than 20 years in the federal public service	18	25	28	17	10	1	1	43	28	132
2018	Less than 3 years in the federal public service	37	29	18	8	5	1	1	67	14	167
2018	3 to 10 years in the federal public service	18	27	30	14	10	1	1	45	24	172
2018	11 to 20 years in the federal public service	20	31	25	15	7	1	1	52	22	239
2018	More than 20 years in the federal public service	21	29	21	14	13	1	1	51	27	115
2017	Less than 3 years in the federal public service	36	32	15	9	4	0	4	71	13	125
2017	3 to 10 years in the federal public service	19	33	24	10	10	1	2	54	21	186
2017	11 to 20 years in the federal public service	22	23	24	20	9	0	1	46	29	220
2017	More than 20 years in the federal public service	16	38	21	19	5	1	2	55	24	128

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	42	31	14	6	5	1	2	75	11	309
2020	3 to 10 years in the federal public service	27	30	21	10	10	1	1	58	21	263
2020	11 to 20 years in the federal public service	29	32	23	10	6	0	0	61	16	261
2020	More than 20 years in the federal public service	35	29	20	9	6	1	0	64	15	137
2019	Less than 3 years in the federal public service	48	22	15	8	3	1	2	73	11	248
2019	3 to 10 years in the federal public service	27	29	22	12	8	1	2	57	20	190
2019	11 to 20 years in the federal public service	33	28	19	12	7	0	1	61	20	235
2019	More than 20 years in the federal public service	36	23	18	15	6	1	2	60	22	133
2018	Less than 3 years in the federal public service	37	31	17	8	4	1	2	70	12	167
2018	3 to 10 years in the federal public service	29	31	25	8	6	1	1	61	14	171
2018	11 to 20 years in the federal public service	32	27	23	10	5	0	2	61	16	239
2018	More than 20 years in the federal public service	31	26	27	8	6	1	1	57	15	116
2017	Less than 3 years in the federal public service	37	31	15	9	3	3	2	71	13	125
2017	3 to 10 years in the federal public service	29	31	23	8	6	1	2	61	15	186
2017	11 to 20 years in the federal public service	30	28	24	10	5	1	2	60	15	220
2017	More than 20 years in the federal public service	32	34	17	9	4	2	3	69	13	129

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	48	24	11	9	6	0	1	73	15	308
2020	3 to 10 years in the federal public service	33	30	15	10	12	0	1	64	21	261
2020	11 to 20 years in the federal public service	35	28	20	9	7	0	0	64	16	260
2020	More than 20 years in the federal public service	42	26	14	9	5	2	1	70	15	137
2019	Less than 3 years in the federal public service	46	25	12	11	4	1	2	72	15	246
2019	3 to 10 years in the federal public service	33	24	18	10	13	0	2	59	23	191
2019	11 to 20 years in the federal public service	37	27	13	11	10	0	2	65	21	237
2019	More than 20 years in the federal public service	33	29	17	8	10	1	1	64	19	132

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	33	28	22	12	5	1	61	17	309
2020	3 to 10 years in the federal public service	22	36	22	13	7	0	58	20	261
2020	11 to 20 years in the federal public service	22	26	30	15	6	0	48	21	262
2020	More than 20 years in the federal public service	21	35	20	15	9	0	56	24	138

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	29	30	18	14	8	0	1	59	22	309
2020	3 to 10 years in the federal public service	24	31	22	12	11	0	1	56	23	261
2020	11 to 20 years in the federal public service	23	29	18	17	12	0	0	52	29	261
2020	More than 20 years in the federal public service	24	28	24	13	9	0	2	53	22	137
2019	Less than 3 years in the federal public service	40	33	17	4	4	1	1	75	8	247
2019	3 to 10 years in the federal public service	39	31	16	7	5	0	3	72	12	190
2019	11 to 20 years in the federal public service	33	27	22	10	7	0	2	61	17	233
2019	More than 20 years in the federal public service	30	24	24	9	9	2	1	55	19	133
2018	Less than 3 years in the federal public service	38	28	18	7	5	2	1	69	13	165
2018	3 to 10 years in the federal public service	35	25	24	9	6	0	1	60	15	171
2018	11 to 20 years in the federal public service	31	30	21	13	3	1	1	62	17	236
2018	More than 20 years in the federal public service	30	23	25	10	10	1	1	54	20	114
2017	Less than 3 years in the federal public service	46	26	18	7	1	1	2	74	8	123
2017	3 to 10 years in the federal public service	29	35	18	10	5	1	3	66	15	184
2017	11 to 20 years in the federal public service	30	29	23	12	4	1	2	60	16	220
2017	More than 20 years in the federal public service	23	31	23	13	7	1	2	55	20	127

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	46	27	12	8	5	0	3	75	13	308
2020	3 to 10 years in the federal public service	34	32	20	10	5	0	0	66	15	261
2020	11 to 20 years in the federal public service	46	27	18	5	2	0	1	74	7	259
2020	More than 20 years in the federal public service	37	29	24	4	1	0	4	69	6	138
2019	Less than 3 years in the federal public service	57	21	12	4	4	1	1	80	8	248
2019	3 to 10 years in the federal public service	42	27	15	6	8	0	2	71	14	189
2019	11 to 20 years in the federal public service	48	24	13	7	6	0	3	74	13	234
2019	More than 20 years in the federal public service	42	21	16	10	7	1	2	66	18	133
2018	Less than 3 years in the federal public service	54	19	13	5	6	1	2	76	11	165
2018	3 to 10 years in the federal public service	50	24	15	5	5	0	1	75	10	171
2018	11 to 20 years in the federal public service	49	27	11	4	6	0	3	78	10	236
2018	More than 20 years in the federal public service	49	30	10	1	7	1	3	82	8	115
2017	Less than 3 years in the federal public service	59	23	12	4	2	0	1	83	5	125
2017	3 to 10 years in the federal public service	55	22	13	5	2	0	2	80	7	186
2017	11 to 20 years in the federal public service	50	28	11	4	4	0	2	80	8	222
2017	More than 20 years in the federal public service	51	27	13	6	2	0	1	78	8	129

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	38	34	17	7	3	1	73	10	309
2020	3 to 10 years in the federal public service	28	40	17	10	4	1	68	14	262
2020	11 to 20 years in the federal public service	36	41	16	4	1	0	78	5	260
2020	More than 20 years in the federal public service	26	39	24	5	5	2	66	10	138

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	72	14	5	2	1	1	7	92	3	309
2020	3 to 10 years in the federal public service	65	17	9	2	2	1	5	86	4	261
2020	11 to 20 years in the federal public service	65	18	6	1	1	1	7	90	3	257
2020	More than 20 years in the federal public service	60	18	11	3	0	2	6	85	3	138
2019	Less than 3 years in the federal public service	75	11	3	1	1	1	8	94	3	247
2019	3 to 10 years in the federal public service	69	13	5	3	3	0	7	89	6	190
2019	11 to 20 years in the federal public service	68	14	8	3	3	1	5	86	6	235
2019	More than 20 years in the federal public service	65	14	8	2	3	2	6	86	5	132
2018	Less than 3 years in the federal public service	73	13	6	2	3	1	3	89	5	166
2018	3 to 10 years in the federal public service	66	17	8	3	2	1	4	87	5	170
2018	11 to 20 years in the federal public service	63	19	3	3	3	1	7	90	7	239
2018	More than 20 years in the federal public service	70	12	7	1	2	1	6	89	4	114

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	82	5	2	2	2	1	5	93	5	306
2020	3 to 10 years in the federal public service	71	10	5	5	4	1	4	85	9	261
2020	11 to 20 years in the federal public service	74	11	5	3	2	1	4	90	5	261
2020	More than 20 years in the federal public service	73	14	6	3	1	0	3	89	5	139
2019	Less than 3 years in the federal public service	79	9	3	3	2	1	2	91	5	249
2019	3 to 10 years in the federal public service	69	11	4	4	6	1	4	85	11	193
2019	11 to 20 years in the federal public service	67	15	8	2	3	1	3	87	5	231
2019	More than 20 years in the federal public service	65	17	8	1	6	1	2	85	7	131
2018	Less than 3 years in the federal public service	78	11	3	1	3	1	2	93	4	166
2018	3 to 10 years in the federal public service	72	13	6	3	3	1	3	88	6	172
2018	11 to 20 years in the federal public service	70	11	8	2	2	1	6	87	4	236
2018	More than 20 years in the federal public service	64	14	6	5	3	2	7	85	9	116
2017	Less than 3 years in the federal public service	83	5	5	2	2	0	4	91	4	125
2017	3 to 10 years in the federal public service	72	12	6	3	2	1	3	88	5	187
2017	11 to 20 years in the federal public service	70	13	5	3	4	0	4	87	8	221
2017	More than 20 years in the federal public service	72	15	5	1	2	1	3	91	4	128

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	75	14	4	1	1	0	5	94	2	307
2020	3 to 10 years in the federal public service	64	23	5	4	1	0	3	90	5	260
2020	11 to 20 years in the federal public service	64	23	5	4	1	1	2	90	5	258
2020	More than 20 years in the federal public service	67	16	10	3	1	0	3	86	4	139
2019	Less than 3 years in the federal public service	67	22	4	3	3	1	1	90	6	249
2019	3 to 10 years in the federal public service	50	31	8	6	1	0	3	84	7	191
2019	11 to 20 years in the federal public service	52	32	9	3	1	1	3	87	4	231
2019	More than 20 years in the federal public service	53	29	8	3	4	0	3	85	7	131
2018	Less than 3 years in the federal public service	66	18	8	1	3	2	3	87	4	162
2018	3 to 10 years in the federal public service	51	27	13	5	3	0	2	79	8	173
2018	11 to 20 years in the federal public service	55	25	13	2	2	0	2	82	4	238
2018	More than 20 years in the federal public service	56	29	7	2	2	0	3	89	4	117
2017	Less than 3 years in the federal public service	69	20	5	2	1	1	1	91	3	125
2017	3 to 10 years in the federal public service	50	30	13	5	2	0	1	81	7	187
2017	11 to 20 years in the federal public service	56	23	8	4	6	0	4	82	10	221
2017	More than 20 years in the federal public service	56	29	10	2	2	0	2	86	3	130

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	71	15	5	2	3	0	4	90	6	309
2020	3 to 10 years in the federal public service	63	17	8	4	6	0	3	82	10	260
2020	11 to 20 years in the federal public service	61	20	7	4	4	0	3	84	9	260
2020	More than 20 years in the federal public service	67	12	8	7	4	0	2	81	11	139
2019	Less than 3 years in the federal public service	70	15	8	1	4	1	2	87	5	244
2019	3 to 10 years in the federal public service	54	23	9	7	5	0	2	78	13	193
2019	11 to 20 years in the federal public service	56	22	7	6	5	1	3	81	12	230
2019	More than 20 years in the federal public service	56	14	12	5	10	1	3	73	15	131
2018	Less than 3 years in the federal public service	68	9	9	7	3	2	3	81	10	162
2018	3 to 10 years in the federal public service	55	25	9	4	5	0	2	82	9	174
2018	11 to 20 years in the federal public service	53	24	12	5	3	0	3	79	8	236
2018	More than 20 years in the federal public service	55	17	13	5	6	1	2	75	12	115
2017	Less than 3 years in the federal public service	68	18	7	1	2	1	2	89	4	125
2017	3 to 10 years in the federal public service	60	23	6	4	5	0	2	85	9	187
2017	11 to 20 years in the federal public service	57	22	9	3	6	0	3	81	9	220
2017	More than 20 years in the federal public service	56	28	9	4	2	1	1	85	6	130

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	70	4	2	1	1	1	22	96	2	307
2020	3 to 10 years in the federal public service	60	10	5	1	1	0	23	91	3	262
2020	11 to 20 years in the federal public service	64	12	4	2	0	0	18	92	2	260
2020	More than 20 years in the federal public service	67	5	5	2	2	0	18	88	5	137
2019	Less than 3 years in the federal public service	68	6	3	0	0	1	21	95	1	248
2019	3 to 10 years in the federal public service	57	14	6	1	0	0	21	90	2	189
2019	11 to 20 years in the federal public service	52	11	5	2	1	1	27	87	5	231
2019	More than 20 years in the federal public service	56	12	7	1	1	0	24	89	2	128
2018	Less than 3 years in the federal public service	71	8	3	1	0	2	15	95	1	161
2018	3 to 10 years in the federal public service	51	12	3	3	1	1	30	91	5	170
2018	11 to 20 years in the federal public service	49	13	6	2	1	0	29	88	4	235
2018	More than 20 years in the federal public service	47	13	7	2	0	1	30	87	3	116
2017	Less than 3 years in the federal public service	74	5	5	0	3	0	13	91	3	124
2017	3 to 10 years in the federal public service	52	12	9	2	1	0	24	84	4	187
2017	11 to 20 years in the federal public service	52	14	7	2	2	0	24	86	5	222
2017	More than 20 years in the federal public service	46	21	2	2	1	0	28	93	4	130

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	74	13	5	1	1	0	5	92	2	307
2020	3 to 10 years in the federal public service	69	15	7	2	2	0	4	88	4	262
2020	11 to 20 years in the federal public service	68	14	7	2	0	0	9	90	2	263
2020	More than 20 years in the federal public service	71	19	6	2	2	0	0	90	4	138
2019	Less than 3 years in the federal public service	71	15	7	2	0	1	4	91	2	247
2019	3 to 10 years in the federal public service	63	20	7	2	3	0	6	88	5	190
2019	11 to 20 years in the federal public service	68	16	5	1	1	1	7	92	3	232
2019	More than 20 years in the federal public service	58	21	10	3	3	0	6	84	6	129
2018	Less than 3 years in the federal public service	68	13	10	0	3	2	4	86	3	161
2018	3 to 10 years in the federal public service	54	19	10	4	3	1	9	81	8	174
2018	11 to 20 years in the federal public service	56	21	9	4	2	0	8	84	6	238
2018	More than 20 years in the federal public service	63	16	10	4	3	0	4	82	7	116
2017	Less than 3 years in the federal public service	71	18	5	0	2	0	4	93	2	125
2017	3 to 10 years in the federal public service	58	20	8	4	1	0	8	85	6	186
2017	11 to 20 years in the federal public service	61	17	13	3	2	0	5	82	4	218
2017	More than 20 years in the federal public service	58	24	6	3	1	0	8	89	5	127

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	28	15	18	17	19	1	2	45	37	307
2020	3 to 10 years in the federal public service	42	16	11	11	18	1	1	59	30	260
2020	11 to 20 years in the federal public service	62	14	8	5	6	0	4	79	12	263
2020	More than 20 years in the federal public service	69	14	9	1	4	0	3	86	5	140
2019	Less than 3 years in the federal public service	34	17	21	10	16	1	1	52	27	249
2019	3 to 10 years in the federal public service	53	13	11	8	8	1	5	71	17	193
2019	11 to 20 years in the federal public service	62	17	9	4	3	0	5	83	8	232
2019	More than 20 years in the federal public service	70	13	6	2	3	1	6	89	5	130
2018	Less than 3 years in the federal public service	32	15	18	11	21	2	2	49	32	163
2018	3 to 10 years in the federal public service	48	16	14	4	15	0	3	66	20	173
2018	11 to 20 years in the federal public service	60	13	8	7	3	1	7	80	12	237
2018	More than 20 years in the federal public service	69	13	8	1	1	0	8	89	2	117
2017	Less than 3 years in the federal public service	35	14	18	12	22	0	0	48	33	125
2017	3 to 10 years in the federal public service	47	20	12	6	12	0	3	69	19	187
2017	11 to 20 years in the federal public service	61	20	8	2	2	2	5	87	5	222
2017	More than 20 years in the federal public service	63	20	5	3	5	0	4	87	8	130

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	46	30	14	5	4	0	2	78	9	307
2020	3 to 10 years in the federal public service	41	28	19	6	5	0	1	70	10	261
2020	11 to 20 years in the federal public service	44	27	17	5	4	1	2	73	10	261
2020	More than 20 years in the federal public service	47	28	15	4	2	1	3	78	6	140
2019	Less than 3 years in the federal public service	58	26	11	1	1	1	2	87	2	249
2019	3 to 10 years in the federal public service	45	33	15	2	1	0	4	81	4	190
2019	11 to 20 years in the federal public service	55	22	11	4	3	1	4	81	7	228
2019	More than 20 years in the federal public service	50	27	12	2	3	1	5	83	5	129
2018	Less than 3 years in the federal public service	58	23	11	4	1	1	2	83	5	162
2018	3 to 10 years in the federal public service	47	28	17	1	3	1	3	78	5	174
2018	11 to 20 years in the federal public service	47	31	12	3	3	1	4	82	6	237
2018	More than 20 years in the federal public service	55	21	10	4	2	0	8	82	7	116
2017	Less than 3 years in the federal public service	58	19	11	4	4	0	3	80	9	125
2017	3 to 10 years in the federal public service	47	31	11	3	3	0	5	82	6	187
2017	11 to 20 years in the federal public service	49	27	14	2	2	0	6	80	5	222
2017	More than 20 years in the federal public service	50	31	11	6	1	1	1	82	7	127

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	21	39	22	11	6	60	17	309
2020	3 to 10 years in the federal public service	18	34	29	9	9	52	18	262
2020	11 to 20 years in the federal public service	25	37	26	8	4	62	12	262
2020	More than 20 years in the federal public service	17	45	30	5	2	62	7	140

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	15	31	33	15	5	0	0	46	21	309
2020	3 to 10 years in the federal public service	8	27	36	19	10	0	0	35	29	263
2020	11 to 20 years in the federal public service	13	23	38	17	9	0	0	36	26	262
2020	More than 20 years in the federal public service	10	30	35	20	5	0	0	40	25	140
2019	Less than 3 years in the federal public service	24	31	33	9	3	0	0	55	12	248
2019	3 to 10 years in the federal public service	9	29	34	14	12	0	1	38	27	192
2019	11 to 20 years in the federal public service	10	27	39	16	7	0	0	38	23	235
2019	More than 20 years in the federal public service	8	30	38	15	8	1	0	39	23	133
2018	Less than 3 years in the federal public service	21	35	30	8	4	1	0	57	13	167
2018	3 to 10 years in the federal public service	11	26	33	23	7	0	0	37	30	173
2018	11 to 20 years in the federal public service	12	23	40	18	6	1	0	35	24	238
2018	More than 20 years in the federal public service	10	33	37	15	6	0	0	43	20	118
2017	Less than 3 years in the federal public service	14	36	36	8	4	0	1	51	12	124
2017	3 to 10 years in the federal public service	10	31	35	15	9	0	1	41	24	187
2017	11 to 20 years in the federal public service	11	24	44	16	6	0	0	35	21	222
2017	More than 20 years in the federal public service	12	22	45	15	6	0	0	34	20	130

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	10	18	34	27	10	0	0	38	29	310
2020	3 to 10 years in the federal public service	16	23	38	16	6	0	0	23	40	262
2020	11 to 20 years in the federal public service	12	26	35	20	7	0	0	27	38	262
2020	More than 20 years in the federal public service	9	24	43	16	7	0	0	23	34	138
2019	Less than 3 years in the federal public service	6	18	32	28	16	1	0	44	24	246
2019	3 to 10 years in the federal public service	15	23	34	21	6	0	1	27	38	192
2019	11 to 20 years in the federal public service	11	22	43	18	6	0	1	24	33	235
2019	More than 20 years in the federal public service	11	24	44	16	3	1	1	19	36	129
2018	Less than 3 years in the federal public service	9	12	31	30	16	2	1	47	22	164
2018	3 to 10 years in the federal public service	15	19	38	17	11	0	0	28	34	172
2018	11 to 20 years in the federal public service	9	24	37	20	8	0	1	28	34	236
2018	More than 20 years in the federal public service	8	25	38	18	8	0	1	27	34	110
2017	Less than 3 years in the federal public service	4	15	36	31	13	0	1	45	19	124
2017	3 to 10 years in the federal public service	9	19	39	22	9	1	1	31	29	187
2017	11 to 20 years in the federal public service	6	25	41	20	8	0	1	28	31	223
2017	More than 20 years in the federal public service	7	22	44	19	5	1	2	25	30	130

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	42	35	10	7	3	4	0	80	10	309
2020	3 to 10 years in the federal public service	34	40	13	6	5	3	0	77	10	263
2020	11 to 20 years in the federal public service	33	50	9	6	2	0	0	83	8	263
2020	More than 20 years in the federal public service	35	41	18	5	0	1	0	76	5	140
2019	Less than 3 years in the federal public service	33	36	16	7	3	6	0	73	10	248
2019	3 to 10 years in the federal public service	25	37	24	8	5	1	0	63	13	192
2019	11 to 20 years in the federal public service	24	42	17	10	3	4	0	69	14	235
2019	More than 20 years in the federal public service	26	44	17	9	3	2	0	71	12	132
2018	Less than 3 years in the federal public service	22	34	24	7	5	9	0	61	13	167
2018	3 to 10 years in the federal public service	25	35	22	7	7	4	0	63	14	174
2018	11 to 20 years in the federal public service	25	43	14	10	6	2	0	70	16	237
2018	More than 20 years in the federal public service	28	36	18	10	4	4	0	67	15	118
2017	Less than 3 years in the federal public service	15	31	16	14	10	14	0	54	28	124
2017	3 to 10 years in the federal public service	19	39	17	12	8	6	1	62	21	187
2017	11 to 20 years in the federal public service	16	38	20	13	8	6	0	57	22	222
2017	More than 20 years in the federal public service	21	45	15	11	4	4	0	69	16	130

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	39	23	15	12	8	4	64	20	310
2020	3 to 10 years in the federal public service	24	34	18	11	10	3	59	22	261
2020	11 to 20 years in the federal public service	28	35	12	15	6	3	66	22	261
2020	More than 20 years in the federal public service	27	35	14	18	3	3	64	21	138

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	36	27	10	14	10	2	0	65	25	309
2020	3 to 10 years in the federal public service	35	27	10	12	13	1	2	64	26	263
2020	11 to 20 years in the federal public service	33	34	11	11	9	1	1	69	20	263
2020	More than 20 years in the federal public service	31	32	14	12	7	2	2	66	19	140

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	43	28	13	5	3	6	1	76	9	310
2020	3 to 10 years in the federal public service	41	28	13	6	7	3	2	72	14	263
2020	11 to 20 years in the federal public service	42	32	11	6	4	3	1	78	11	262
2020	More than 20 years in the federal public service	40	33	9	6	3	7	2	79	10	140

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	34	32	13	12	7	2	0	67	19	308
2020	3 to 10 years in the federal public service	25	31	18	15	10	1	0	58	25	262
2020	11 to 20 years in the federal public service	24	39	15	14	5	3	0	65	20	262
2020	More than 20 years in the federal public service	20	43	16	10	8	2	0	64	19	140
2019	Less than 3 years in the federal public service	28	40	17	9	3	4	0	70	12	249
2019	3 to 10 years in the federal public service	17	30	21	18	13	1	0	47	31	192
2019	11 to 20 years in the federal public service	17	39	17	15	11	1	0	57	27	236
2019	More than 20 years in the federal public service	18	29	28	16	8	1	0	47	25	133
2018	Less than 3 years in the federal public service	25	35	16	13	6	4	0	63	20	167
2018	3 to 10 years in the federal public service	21	35	16	13	14	2	0	57	27	174
2018	11 to 20 years in the federal public service	20	38	18	15	8	2	0	58	23	239
2018	More than 20 years in the federal public service	20	34	15	18	12	1	0	55	30	117
2017	Less than 3 years in the federal public service	20	42	13	15	5	5	0	66	21	124
2017	3 to 10 years in the federal public service	18	34	22	14	9	3	1	53	24	187
2017	11 to 20 years in the federal public service	16	40	13	20	8	3	0	58	29	221
2017	More than 20 years in the federal public service	18	39	24	11	7	1	0	57	19	130

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	41	35	9	12	2	0	77	14	310
2020	3 to 10 years in the federal public service	32	47	10	7	3	0	80	10	263
2020	11 to 20 years in the federal public service	41	46	5	7	1	1	88	7	263
2020	More than 20 years in the federal public service	41	40	13	5	1	0	81	6	140

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	40	29	11	13	6	0	70	19	309
2020	3 to 10 years in the federal public service	30	39	14	11	7	0	69	17	263
2020	11 to 20 years in the federal public service	38	42	10	8	1	1	81	9	263
2020	More than 20 years in the federal public service	36	38	16	10	0	1	74	10	140

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	38	31	18	9	3	1	1	69	12	310
2020	3 to 10 years in the federal public service	29	43	17	6	4	0	1	73	10	263
2020	11 to 20 years in the federal public service	36	44	12	5	0	0	2	82	5	261
2020	More than 20 years in the federal public service	35	38	18	6	0	1	2	75	6	139

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	46	35	13	2	2	1	1	82	4	310
2020	3 to 10 years in the federal public service	36	38	13	5	4	2	2	77	9	262
2020	11 to 20 years in the federal public service	44	43	7	4	0	1	2	89	4	260
2020	More than 20 years in the federal public service	42	34	17	2	1	2	3	79	3	140

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	73	14	5	0	1	7	0	94	1	310
2020	3 to 10 years in the federal public service	71	18	5	0	0	4	1	94	0	261
2020	11 to 20 years in the federal public service	71	20	2	1	0	6	1	97	1	260
2020	More than 20 years in the federal public service	68	21	6	1	1	3	1	92	2	140

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	46	31	11	9	1	1	1	78	10	309
2020	3 to 10 years in the federal public service	37	39	14	5	3	1	0	78	8	261
2020	11 to 20 years in the federal public service	48	43	6	3	0	0	0	91	4	261
2020	More than 20 years in the federal public service	43	42	9	2	2	2	0	87	5	139

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	45	32	8	8	6	0	0	78	14	309
2020	3 to 10 years in the federal public service	42	33	8	7	9	0	0	76	17	262
2020	11 to 20 years in the federal public service	48	33	8	6	3	1	1	83	9	261
2020	More than 20 years in the federal public service	46	30	12	8	2	1	1	78	10	135

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	40	30	8	11	9	2	1	71	20	309
2020	3 to 10 years in the federal public service	37	28	12	11	10	1	1	67	21	262
2020	11 to 20 years in the federal public service	51	31	6	7	2	1	1	84	10	261
2020	More than 20 years in the federal public service	46	32	10	9	3	1	0	78	12	139

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	16	34	22	28	0	0	0	50	28	15
2020	3 to 10 years in the federal public service	16	39	17	17	6	2	2	58	24	43
2020	11 to 20 years in the federal public service	22	43	14	17	4	0	0	65	21	92
2020	More than 20 years in the federal public service	25	54	11	10	0	0	0	79	10	42
2019	Less than 3 years in the federal public service	38	8	9	24	0	12	8	59	30	10
2019	3 to 10 years in the federal public service	23	42	18	17	0	0	0	65	17	37
2019	11 to 20 years in the federal public service	17	56	11	10	1	0	4	77	11	74
2019	More than 20 years in the federal public service	21	54	12	12	0	0	0	76	12	33

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	100	0	15
2020	3 to 10 years in the federal public service	96	4	43
2020	11 to 20 years in the federal public service	100	0	92
2020	More than 20 years in the federal public service	100	0	42

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	9	34	13	27	17	0	43	44	15
2020	3 to 10 years in the federal public service	9	33	15	28	13	2	42	42	41
2020	11 to 20 years in the federal public service	19	35	19	20	7	0	54	27	92
2020	More than 20 years in the federal public service	18	34	14	25	9	0	53	34	42

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	4	96	307
2020	3 to 10 years in the federal public service	10	90	263
2020	11 to 20 years in the federal public service	9	91	262
2020	More than 20 years in the federal public service	12	88	138

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	10	90	307
2020	3 to 10 years in the federal public service	13	87	263
2020	11 to 20 years in the federal public service	17	83	261
2020	More than 20 years in the federal public service	18	82	139
2019	Less than 3 years in the federal public service	10	90	247
2019	3 to 10 years in the federal public service	19	81	193
2019	11 to 20 years in the federal public service	18	82	237
2019	More than 20 years in the federal public service	20	80	132
2017	Less than 3 years in the federal public service	12	88	125
2017	3 to 10 years in the federal public service	18	82	187
2017	11 to 20 years in the federal public service	21	79	223
2017	More than 20 years in the federal public service	21	79	128
2014	3 to 10 years in the federal public service	18	82	248
2014	11 to 20 years in the federal public service	12	88	206
2014	More than 20 years in the federal public service	13	87	180

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	21	79	32
2020	3 to 10 years in the federal public service	45	55	33
2020	11 to 20 years in the federal public service	60	40	43
2020	More than 20 years in the federal public service	57	43	24

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	65	35	32
2020	3 to 10 years in the federal public service	78	22	33
2020	11 to 20 years in the federal public service	86	14	43
2020	More than 20 years in the federal public service	82	18	24
2019	Less than 3 years in the federal public service	90	10	23
2019	3 to 10 years in the federal public service	79	21	37
2019	11 to 20 years in the federal public service	80	20	40
2019	More than 20 years in the federal public service	95	5	26
2017	Less than 3 years in the federal public service	86	14	16
2017	3 to 10 years in the federal public service	80	20	34
2017	11 to 20 years in the federal public service	81	19	46
2017	More than 20 years in the federal public service	79	21	26
2014	3 to 10 years in the federal public service	72	28	42
2014	11 to 20 years in the federal public service	87	13	25
2014	More than 20 years in the federal public service	80	20	24

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	48	17	20	15	0	0	0	65	15	21
2020	3 to 10 years in the federal public service	45	35	5	11	5	0	0	80	15	26
2020	11 to 20 years in the federal public service	43	44	9	0	3	0	0	87	3	37
2020	More than 20 years in the federal public service	70	30	0	0	0	0	0	100	0	20
2019	Less than 3 years in the federal public service	56	33	5	0	6	0	0	89	6	21
2019	3 to 10 years in the federal public service	61	25	3	4	2	4	0	90	7	29
2019	11 to 20 years in the federal public service	47	48	0	5	0	0	0	95	5	33
2019	More than 20 years in the federal public service	44	41	5	5	0	5	0	90	5	25
2017	Less than 3 years in the federal public service	71	29	0	0	0	0	0	100	0	14
2017	3 to 10 years in the federal public service	44	45	4	4	0	0	3	92	4	27
2017	11 to 20 years in the federal public service	62	26	6	3	3	0	0	88	6	37
2017	More than 20 years in the federal public service	68	20	8	4	0	0	0	89	4	21
2014	3 to 10 years in the federal public service	58	32	7	3	0	0	0	90	3	31
2014	11 to 20 years in the federal public service	49	37	0	14	0	0	0	86	14	22
2014	More than 20 years in the federal public service	66	27	0	6	0	0	0	94	6	19

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	45	32	7	6	4	2	4	82	11	310
2020	3 to 10 years in the federal public service	42	35	8	7	4	1	3	80	11	263
2020	11 to 20 years in the federal public service	50	35	5	4	1	3	2	90	5	263
2020	More than 20 years in the federal public service	50	31	6	5	2	2	3	86	8	139

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	19	47	31	3	71	29	312
2020	3 to 10 years in the federal public service	47	33	20	0	42	58	263
2020	11 to 20 years in the federal public service	44	38	18	0	46	54	263
2020	More than 20 years in the federal public service	33	49	18	0	60	40	139

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in the federal public service	61	39	60
2020	3 to 10 years in the federal public service	35	65	125
2020	11 to 20 years in the federal public service	28	72	117
2020	More than 20 years in the federal public service	27	73	46

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	26	28	12	19	5	2	10	60	27	60
2020	3 to 10 years in the federal public service	12	20	16	22	25	2	3	34	49	125
2020	11 to 20 years in the federal public service	8	23	14	21	29	1	4	33	52	117
2020	More than 20 years in the federal public service	8	26	19	24	23	0	0	35	46	46

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	17	16	14	27	16	4	6	37	48	60
2020	3 to 10 years in the federal public service	10	14	10	25	38	1	2	25	65	125
2020	11 to 20 years in the federal public service	3	17	15	14	49	0	2	21	64	117
2020	More than 20 years in the federal public service	3	12	14	21	50	0	0	15	71	46

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in the federal public service	43	12	8	4	0	6	25	81	7	312
2020	3 to 10 years in the federal public service	39	21	19	6	6	2	7	65	14	262
2020	11 to 20 years in the federal public service	38	26	13	5	9	1	8	70	16	262
2020	More than 20 years in the federal public service	39	21	16	7	9	2	8	65	18	139
2019	Less than 3 years in the federal public service	40	19	9	9	4	3	17	73	16	243
2019	3 to 10 years in the federal public service	34	18	14	9	15	1	8	57	27	192
2019	11 to 20 years in the federal public service	36	20	18	11	10	1	5	59	22	231
2019	More than 20 years in the federal public service	40	16	13	7	19	0	7	59	27	133
2018	Less than 3 years in the federal public service	41	17	14	6	6	4	13	69	14	166
2018	3 to 10 years in the federal public service	36	17	23	9	10	1	4	56	20	172
2018	11 to 20 years in the federal public service	40	18	14	11	9	0	9	63	21	239
2018	More than 20 years in the federal public service	41	9	14	10	10	1	15	60	24	117

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 108. In total, how many years have you been working in the federal public service?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack