2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	34	54	2	8	2	87	10	255
2020	PM-01	43	45	2	7	2	88	10	82
2020	PM-04	32	64	0	0	4	96	4	25
2020	PM-05	57	36	0	7	0	93	7	14
2020	PM-06	27	59	3	9	2	85	11	131

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	82	16	0	1	0	0	0	98	1	253
2020	PM-01	87	13	0	0	0	0	0	100	0	82
2020	PM-04	83	17	0	0	0	0	0	100	0	24
2020	PM-05	93	7	0	0	0	0	0	100	0	14
2020	PM-06	79	17	1	2	1	1	0	97	2	130
2017	PM	67	26	3	3	1	0	1	93	4	179
2017	PM-01	67	32	2	0	0	0	0	98	0	41
2017	PM-04	63	37	0	0	0	0	0	100	0	16
2017	PM-05	69	8	0	23	0	0	0	77	23	13
2017	PM-06	67	25	4	2	1	0	1	93	3	105
2014	PM	72	17	4	6	1	0	0	89	7	193
2014	PM-01	78	12	2	7	2	0	0	90	9	60
2014	PM-04	89	11	0	0	0	0	0	100	0	19
2014	PM-05	69	16	5	10	0	0	0	84	10	19
2014	PM-06	66	22	6	7	0	0	0	88	7	90

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	32	40	13	11	4	0	72	15	255
2020	PM-01	41	39	6	11	2	0	80	13	82
2020	PM-04	20	48	24	4	4	0	68	8	25
2020	PM-05	50	43	7	0	0	0	93	0	14
2020	PM-06	27	40	15	14	5	0	66	18	131
2019	PM	36	31	8	14	12	0	67	26	198
2019	PM-01	43	25	10	13	7	0	69	21	67
2019	PM-04	18	53	12	18	0	0	71	18	17
2019	PM-05	21	21	14	21	21	0	43	43	14
2019	PM-06	38	29	4	14	15	0	67	28	95
2017	PM	31	46	4	11	8	0	77	19	180
2017	PM-01	21	48	7	17	7	0	69	24	42
2017	PM-04	36	26	6	0	32	0	61	32	16
2017	PM-05	46	38	0	8	8	0	85	15	13
2017	PM-06	31	50	3	11	6	0	81	16	105
2014	PM	40	35	8	10	7	1	75	17	193
2014	PM-01	42	33	11	10	4	0	75	14	60
2014	PM-04	42	16	5	5	32	0	58	37	19
2014	PM-05	36	32	0	10	21	0	69	31	19
2014	PM-06	40	41	8	9	1	1	82	10	90

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	32	46	8	11	3	78	14	253
2020	PM-01	28	43	9	15	6	71	21	82
2020	PM-04	9	61	9	22	0	70	22	23
2020	PM-05	21	64	0	14	0	86	14	14
2020	PM-06	40	44	7	8	2	84	9	131
2019	PM	32	38	7	16	7	69	23	193
2019	PM-01	34	36	8	17	5	70	22	64
2019	PM-04	24	29	12	35	0	53	35	17
2019	PM-05	7	50	7	36	0	57	36	14
2019	PM-06	37	38	6	9	11	74	19	93
2018	PM	28	46	9	14	3	74	17	186
2018	PM-01	12	52	13	21	2	63	23	52
2018	PM-04	0	64	7	29	0	64	29	14
2018	PM-05	10	50	20	20	0	60	20	10
2018	PM-06	41	41	6	7	5	83	12	104
2017	PM	26	48	11	10	6	74	15	180
2017	PM-01	10	48	19	14	9	58	23	42
2017	PM-04	7	63	6	18	6	69	24	16
2017	PM-05	38	46	0	8	8	85	15	13
2017	PM-06	33	46	9	8	4	80	12	105
2014	PM	29	40	15	11	5	69	17	192
2014	PM-01	18	33	23	16	9	51	25	60
2014	PM-04	21	47	5	21	5	68	26	19
2014	PM-05	31	48	10	10	0	79	10	19
2014	PM-06	38	40	11	6	4	79	10	89

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	35	38	10	13	3	0	0	73	16	248
2020	PM-01	40	34	11	10	5	0	0	74	15	82
2020	PM-04	27	64	9	0	0	0	0	91	0	22
2020	PM-05	54	38	8	0	0	0	0	92	0	13
2020	PM-06	31	36	10	20	2	0	1	68	22	128
2019	PM	36	39	11	10	4	1	0	76	14	194
2019	PM-01	45	29	14	8	3	2	0	75	11	66
2019	PM-04	41	47	6	6	0	0	0	88	6	17
2019	PM-05	29	50	7	14	0	0	0	79	14	14
2019	PM-06	32	41	9	12	5	1	0	74	18	92
2017	PM	29	47	12	9	3	0	0	76	12	178
2017	PM-01	17	50	21	9	2	0	0	67	12	42
2017	PM-04	47	47	0	7	0	0	0	93	7	15
2017	PM-05	69	23	8	0	0	0	0	92	0	13
2017	PM-06	26	48	12	11	4	0	0	74	15	104
2014	PM	32	41	12	11	3	1	1	74	14	192
2014	PM-01	29	42	15	11	3	0	0	71	14	59
2014	PM-04	47	53	0	0	0	0	0	100	0	19
2014	PM-05	38	31	10	16	5	0	0	69	21	19
2014	PM-06	30	41	13	12	2	0	1	72	15	90

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	32	33	13	11	9	1	1	66	21	253
2020	PM-01	36	27	12	12	12	0	0	63	25	81
2020	PM-04	20	48	20	4	4	4	0	71	8	25
2020	PM-05	36	50	7	0	7	0	0	86	7	14
2020	PM-06	32	31	12	14	8	2	2	65	22	130
2019	PM	34	32	11	15	8	0	0	66	23	198
2019	PM-01	42	39	9	7	3	0	0	81	10	67
2019	PM-04	47	47	6	0	0	0	0	94	0	17
2019	PM-05	50	14	14	21	0	0	0	64	21	14
2019	PM-06	23	28	12	22	15	0	0	52	37	95
2018	PM	34	30	13	12	10	1	1	65	22	186
2018	PM-01	37	29	17	12	2	2	2	68	14	52
2018	PM-04	36	36	14	14	0	0	0	71	14	14
2018	PM-05	40	50	10	0	0	0	0	90	0	10
2018	PM-06	33	25	12	14	16	0	0	58	31	104
2017	PM	28	38	11	15	8	0	1	66	23	178
2017	PM-01	22	49	17	7	2	0	2	73	10	41
2017	PM-04	39	45	6	5	5	0	0	84	10	16
2017	PM-05	46	38	15	0	0	0	0	85	0	13
2017	PM-06	26	32	9	21	13	0	0	58	34	104
2014	PM	31	32	13	13	10	0	1	64	23	193
2014	PM-01	25	45	22	7	2	0	0	70	8	60
2014	PM-04	58	32	5	5	0	0	0	89	5	19
2014	PM-05	64	21	5	0	10	0	0	84	10	19
2014	PM-06	22	26	10	23	18	0	1	48	42	90

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	38	41	13	4	4	79	8	252
2020	PM-01	33	34	21	4	9	66	13	80
2020	PM-04	24	48	12	12	4	72	16	25
2020	PM-05	64	36	0	0	0	100	0	14
2020	PM-06	42	43	11	3	1	85	4	130
2019	PM	39	39	11	6	4	79	10	196
2019	PM-01	37	43	12	7	0	81	7	67
2019	PM-04	50	31	6	6	6	81	13	16
2019	PM-05	50	29	7	14	0	79	14	14
2019	PM-06	39	38	11	4	7	78	12	94
2018	PM	45	38	8	9	2	82	10	186
2018	PM-01	37	38	13	10	2	75	12	52
2018	PM-04	43	36	0	21	0	79	21	14
2018	PM-05	40	50	10	0	0	90	0	10
2018	PM-06	49	36	6	8	2	85	10	104
2017	PM	36	48	6	7	3	84	10	178
2017	PM-01	24	43	11	19	2	67	21	42
2017	PM-04	26	48	6	6	13	74	19	16
2017	PM-05	38	62	0	0	0	100	0	13
2017	PM-06	44	46	4	3	3	90	6	103
2014	PM	38	43	10	6	4	80	10	193
2014	PM-01	26	45	15	7	7	72	14	60
2014	PM-04	37	53	0	11	0	89	11	19
2014	PM-05	47	27	16	10	0	74	10	19
2014	PM-06	46	40	8	3	3	86	7	90

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	22	37	18	13	9	0	60	22	255
2020	PM-01	20	34	17	16	13	0	54	29	82
2020	PM-04	20	40	28	8	4	0	60	12	25
2020	PM-05	50	36	7	7	0	0	86	7	14
2020	PM-06	22	38	18	12	8	1	61	21	131
2019	PM	21	33	16	16	14	0	54	30	195
2019	PM-01	28	37	15	8	12	0	65	20	65
2019	PM-04	18	47	24	6	6	0	65	12	17
2019	PM-05	31	31	15	15	8	0	62	23	13
2019	PM-06	14	29	15	23	19	0	43	42	95
2018	PM	17	34	17	15	17	0	51	32	185
2018	PM-01	10	37	22	18	14	0	47	31	51
2018	PM-04	29	43	21	7	0	0	71	7	14
2018	PM-05	10	60	0	20	10	0	70	30	10
2018	PM-06	20	29	15	13	22	0	49	36	104
2017	PM	17	34	12	21	15	0	52	36	178
2017	PM-01	12	38	14	19	17	0	50	36	42
2017	PM-04	37	32	0	24	6	0	69	31	16
2017	PM-05	31	31	0	31	8	0	62	38	13
2017	PM-06	16	32	15	20	18	0	47	38	103
2014	PM	18	34	18	15	16	1	51	31	193
2014	PM-01	10	36	22	13	17	2	47	31	60
2014	PM-04	32	47	5	5	11	0	79	16	19
2014	PM-05	16	58	5	10	10	0	74	21	19
2014	PM-06	21	21	20	20	18	0	42	38	90

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	32	43	13	9	3	0	75	13	254
2020	PM-01	30	40	11	11	7	0	71	18	82
2020	PM-04	24	52	16	4	4	0	76	8	25
2020	PM-05	50	29	14	7	0	0	79	7	14
2020	PM-06	33	44	12	10	1	0	77	11	130
2019	PM	37	39	8	10	5	0	76	15	194
2019	PM-01	43	37	5	11	5	0	80	15	65
2019	PM-04	29	53	6	6	6	0	82	12	17
2019	PM-05	31	38	8	15	8	0	69	23	13
2019	PM-06	35	37	12	11	5	0	72	16	94
2018	PM	31	45	9	9	6	1	76	15	183
2018	PM-01	29	48	8	12	4	0	77	15	52
2018	PM-04	36	43	21	0	0	0	79	0	14
2018	PM-05	0	70	0	20	10	0	70	30	10
2018	PM-06	36	40	10	6	8	1	76	14	101
2017	PM	28	48	13	6	5	0	76	10	178
2017	PM-01	17	62	11	7	2	0	79	9	42
2017	PM-04	18	44	19	19	0	0	61	19	16
2017	PM-05	31	38	15	15	0	0	69	15	13
2017	PM-06	35	44	13	2	7	0	79	9	103

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	49	37	10	4	1	0	86	4	254
2020	PM-01	41	39	12	5	2	0	80	7	82
2020	PM-04	40	52	8	0	0	0	92	0	25
2020	PM-05	93	7	0	0	0	0	100	0	14
2020	PM-06	52	36	9	3	0	0	88	3	130
2019	PM	55	31	7	4	3	1	86	7	193
2019	PM-01	64	25	6	3	2	0	89	5	64
2019	PM-04	53	41	6	0	0	0	94	0	17
2019	PM-05	46	38	0	15	0	0	85	15	13
2019	PM-06	51	31	9	4	4	1	83	9	94
2018	PM	57	34	5	3	1	1	91	4	184
2018	PM-01	50	40	8	0	0	2	92	0	52
2018	PM-04	64	36	0	0	0	0	100	0	14
2018	PM-05	50	40	0	10	0	0	90	10	10
2018	PM-06	58	30	5	5	2	0	88	7	102
2017	PM	43	44	8	2	2	1	87	5	178
2017	PM-01	32	48	9	5	5	2	81	10	42
2017	PM-04	29	58	13	0	0	0	87	0	16
2017	PM-05	62	38	0	0	0	0	100	0	13
2017	PM-06	47	41	8	2	2	0	88	4	103
2014	PM	43	42	9	3	3	0	85	6	193
2014	PM-01	32	48	11	3	5	0	80	9	60
2014	PM-04	47	42	5	0	5	0	89	5	19
2014	PM-05	53	42	0	0	5	0	95	5	19
2014	PM-06	48	38	10	3	1	0	86	4	90

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	26	36	15	15	8	0	62	23	254
2020	PM-01	23	30	16	16	15	0	54	30	82
2020	PM-04	29	42	13	17	0	0	71	17	24
2020	PM-05	43	50	7	0	0	0	93	0	14
2020	PM-06	26	37	15	15	6	0	63	21	131
2019	PM	25	36	12	15	12	0	61	28	196
2019	PM-01	32	36	15	11	6	0	68	17	66
2019	PM-04	29	53	12	0	6	0	82	6	17
2019	PM-05	38	38	8	8	8	0	77	15	13
2019	PM-06	19	33	9	21	18	0	52	39	95
2018	PM	26	31	16	10	16	1	57	26	184
2018	PM-01	23	42	19	6	8	2	67	14	52
2018	PM-04	43	36	14	0	7	0	79	7	14
2018	PM-05	40	30	10	10	10	0	70	20	10
2018	PM-06	24	24	17	14	23	0	47	36	102
2017	PM	24	35	14	14	14	0	59	28	177
2017	PM-01	15	41	23	12	9	0	56	21	42
2017	PM-04	32	36	13	13	6	0	68	19	16
2017	PM-05	31	54	0	15	0	0	85	15	13
2017	PM-06	26	30	10	16	19	0	56	35	102

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	54	33	9	2	1	87	4	250
2020	PM-01	51	35	10	2	2	85	5	81
2020	PM-04	42	42	17	0	0	83	0	24
2020	PM-05	79	14	7	0	0	93	0	14
2020	PM-06	58	30	8	3	1	88	4	128
2019	PM	58	32	7	3	1	90	4	196
2019	PM-01	62	27	6	5	0	89	5	66
2019	PM-04	59	29	0	6	6	88	12	17
2019	PM-05	54	23	15	8	0	77	8	13
2019	PM-06	57	36	6	1	0	93	1	95
2018	PM	60	31	9	1	0	91	1	180
2018	PM-01	48	35	17	0	0	83	0	52
2018	PM-04	46	31	23	0	0	77	0	13
2018	PM-05	50	40	10	0	0	90	0	10
2018	PM-06	69	27	3	1	0	96	1	99
2017	PM	60	31	6	3	0	92	3	180
2017	PM-01	50	35	12	2	0	86	2	42
2017	PM-04	49	19	19	13	0	68	13	16
2017	PM-05	46	54	0	0	0	100	0	13
2017	PM-06	68	28	2	2	0	96	2	105
2014	PM	65	25	7	1	2	91	3	192
2014	PM-01	60	25	11	0	3	85	3	60
2014	PM-04	68	21	11	0	0	89	0	19
2014	PM-05	64	31	5	0	0	95	0	19
2014	PM-06	71	24	2	2	1	94	3	89

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	21	33	20	14	11	0	55	26	254
2020	PM-01	17	30	20	15	18	0	48	33	82
2020	PM-04	28	32	20	12	4	4	63	17	25
2020	PM-05	64	21	7	0	7	0	86	7	14
2020	PM-06	18	36	21	15	9	0	55	25	130
2019	PM	25	38	15	13	10	0	63	23	195
2019	PM-01	32	35	20	6	8	0	67	14	66
2019	PM-04	47	41	0	12	0	0	88	12	17
2019	PM-05	38	46	0	8	8	0	85	15	13
2019	PM-06	15	38	16	17	14	0	53	31	94
2018	PM	23	34	17	13	14	0	57	26	182
2018	PM-01	16	41	25	10	8	0	57	18	51
2018	PM-04	50	43	0	7	0	0	93	7	14
2018	PM-05	10	60	10	10	10	0	70	20	10
2018	PM-06	24	27	16	14	20	0	50	34	101
2017	PM	25	36	13	14	11	0	61	25	180
2017	PM-01	20	45	21	9	5	0	64	14	42
2017	PM-04	37	31	0	19	13	0	68	32	16
2017	PM-05	38	46	0	0	15	0	85	15	13
2017	PM-06	24	31	13	17	13	0	56	31	105
2014	PM	16	44	13	18	9	0	60	27	193
2014	PM-01	18	39	18	18	7	0	57	25	60
2014	PM-04	16	79	0	5	0	0	95	5	19
2014	PM-05	26	58	0	5	10	0	84	16	19
2014	PM-06	14	36	13	23	13	0	50	37	90

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	23	37	18	11	9	0	61	21	255
2020	PM-01	20	30	21	9	21	0	50	29	82
2020	PM-04	36	44	12	8	0	0	80	8	25
2020	PM-05	57	36	0	0	7	0	93	7	14
2020	PM-06	20	40	20	15	5	1	60	20	131
2019	PM	27	31	20	10	12	1	58	22	195
2019	PM-01	30	27	24	11	8	0	58	18	66
2019	PM-04	63	25	6	6	0	0	88	6	16
2019	PM-05	31	46	8	8	8	0	77	15	13
2019	PM-06	18	34	19	11	18	1	52	29	95
2018	PM	26	32	18	15	9	0	58	23	184
2018	PM-01	17	46	19	12	6	0	63	17	52
2018	PM-04	64	29	0	7	0	0	93	7	14
2018	PM-05	20	50	0	20	10	0	70	30	10
2018	PM-06	25	25	22	16	12	0	51	27	102
2017	PM	27	32	16	18	7	0	59	25	180
2017	PM-01	15	55	14	9	7	0	69	17	42
2017	PM-04	37	31	6	19	6	0	68	26	16
2017	PM-05	54	38	0	0	8	0	92	8	13
2017	PM-06	27	22	20	24	7	0	49	31	105
2014	PM	19	36	19	15	10	0	55	26	192
2014	PM-01	17	38	18	17	10	0	55	27	60
2014	PM-04	32	42	16	0	11	0	74	11	19
2014	PM-05	45	33	5	11	5	0	78	16	18
2014	PM-06	13	32	23	19	12	0	46	31	90

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	30	40	16	10	5	0	0	70	15	250
2020	PM-01	30	40	15	6	8	1	0	71	14	80
2020	PM-04	16	48	20	12	0	0	4	67	13	25
2020	PM-05	50	43	7	0	0	0	0	93	0	14
2020	PM-06	30	38	15	13	5	0	0	68	17	128
2019	PM	24	39	11	18	9	0	0	63	27	198
2019	PM-01	28	42	15	13	1	0	0	70	15	67
2019	PM-04	29	41	6	24	0	0	0	71	24	17
2019	PM-05	21	50	7	14	7	0	0	71	21	14
2019	PM-06	21	34	9	19	17	0	0	55	36	95
2018	PM	21	34	13	19	13	0	0	55	32	183
2018	PM-01	18	53	18	6	6	0	0	71	12	51
2018	PM-04	29	43	14	14	0	0	0	71	14	14
2018	PM-05	20	40	0	40	0	0	0	60	40	10
2018	PM-06	23	23	13	23	20	0	0	45	42	102
2017	PM	24	32	15	18	11	0	0	56	29	180
2017	PM-01	17	48	21	12	2	0	0	65	14	42
2017	PM-04	37	37	13	6	6	0	0	74	13	16
2017	PM-05	31	46	8	15	0	0	0	77	15	13
2017	PM-06	24	24	12	23	17	0	0	47	40	105
2014	PM	21	37	16	11	14	0	0	59	25	193
2014	PM-01	23	39	28	5	5	0	0	62	10	60
2014	PM-04	32	58	0	0	11	0	0	89	11	19
2014	PM-05	31	43	0	10	16	0	0	74	26	19
2014	PM-06	17	32	12	18	21	0	0	49	39	90

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	45	38	9	5	3	0	83	8	253
2020	PM-01	38	40	10	5	6	1	79	11	82
2020	PM-04	32	44	20	4	0	0	76	4	25
2020	PM-05	64	36	0	0	0	0	100	0	14
2020	PM-06	50	35	7	6	2	0	85	8	129
2019	PM	44	34	12	6	4	0	79	10	198
2019	PM-01	46	34	10	6	3	0	81	9	67
2019	PM-04	47	35	6	6	6	0	82	12	17
2019	PM-05	57	21	14	7	0	0	79	7	14
2019	PM-06	43	33	14	6	4	0	76	11	95
2018	PM	44	37	10	6	3	0	81	9	182
2018	PM-01	43	39	12	4	2	0	82	6	51
2018	PM-04	29	43	14	14	0	0	71	14	14
2018	PM-05	50	30	0	20	0	0	80	20	10
2018	PM-06	46	36	10	5	4	0	81	9	101
2017	PM	40	45	7	5	3	0	85	8	178
2017	PM-01	30	51	10	7	2	0	81	10	41
2017	PM-04	37	43	0	0	19	0	81	19	16
2017	PM-05	69	31	0	0	0	0	100	0	13
2017	PM-06	41	44	9	6	1	0	84	7	104
2014	PM	42	41	10	5	2	1	83	7	193
2014	PM-01	39	43	12	2	5	0	82	7	60
2014	PM-04	42	42	0	16	0	0	84	16	19
2014	PM-05	52	27	21	0	0	0	79	0	19
2014	PM-06	44	40	8	6	1	1	85	7	90

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	29	28	20	10	14	0	0	57	23	252
2020	PM-01	34	29	16	6	14	0	0	63	20	79
2020	PM-04	28	32	20	12	8	0	0	60	20	25
2020	PM-05	36	14	21	14	14	0	0	50	29	14
2020	PM-06	24	28	22	11	15	0	0	53	25	131
2019	PM	30	26	16	15	13	0	0	56	28	197
2019	PM-01	42	29	17	9	3	0	0	71	12	66
2019	PM-04	47	12	29	6	6	0	0	59	12	17
2019	PM-05	36	36	7	21	0	0	0	71	21	14
2019	PM-06	16	25	15	21	23	0	0	41	44	95
2018	PM	24	34	20	13	9	1	0	58	22	184
2018	PM-01	43	39	10	6	2	0	0	82	8	51
2018	PM-04	14	57	21	7	0	0	0	71	7	14
2018	PM-06	16	27	25	15	15	1	0	44	31	104
2017	PM	27	35	16	11	11	0	0	61	22	179
2017	PM-01	31	39	20	10	0	0	0	71	10	41
2017	PM-04	58	37	5	0	0	0	0	95	0	16
2017	PM-05	15	62	8	8	8	0	0	77	15	13
2017	PM-06	22	29	18	13	18	0	0	50	32	105
2014	PM	36	27	17	11	9	0	1	63	20	192
2014	PM-01	44	39	14	0	2	0	2	84	2	59
2014	PM-04	58	26	11	5	0	0	0	84	5	19
2014	PM-05	36	38	10	5	10	0	0	74	16	19
2014	PM-06	27	18	21	20	14	0	0	44	34	90

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	11	24	31	22	9	0	1	32	36	254
2020	PM-01	20	34	29	12	4	0	1	16	54	82
2020	PM-04	20	52	24	4	0	0	0	4	72	25
2020	PM-05	14	7	36	29	14	0	0	43	21	14
2020	PM-06	5	15	33	32	14	1	2	46	20	130
2019	PM	15	25	27	22	9	2	1	31	41	198
2019	PM-01	21	30	28	13	7	0	0	21	51	67
2019	PM-04	24	35	24	12	6	0	0	18	59	17
2019	PM-05	7	29	43	21	0	0	0	21	36	14
2019	PM-06	12	20	23	29	12	3	1	43	33	95
2018	PM	12	28	29	21	6	3	1	28	42	185
2018	PM-01	14	27	35	16	8	0	0	24	41	51
2018	PM-04	7	57	14	14	0	7	0	15	69	14
2018	PM-05	10	40	30	10	10	0	0	20	50	10
2018	PM-06	13	22	28	25	6	4	2	33	38	104
2017	PM	13	22	32	18	9	3	3	29	38	179
2017	PM-01	12	33	26	19	10	0	0	29	45	42
2017	PM-04	10	19	39	13	13	0	6	28	31	16
2017	PM-05	23	31	38	8	0	0	0	8	54	13
2017	PM-06	13	18	31	20	10	5	4	33	34	104
2014	PM	5	18	33	30	10	1	4	42	24	192
2014	PM-01	5	32	25	24	12	0	2	36	39	59
2014	PM-04	16	21	58	5	0	0	0	5	37	19
2014	PM-05	16	5	21	38	16	0	5	56	22	19
2014	PM-06	0	11	36	36	11	1	6	50	12	90

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	10	15	31	27	13	2	1	42	26	253
2020	PM-01	20	16	33	23	6	1	1	30	36	82
2020	PM-04	13	25	42	17	4	0	0	21	38	24
2020	PM-05	0	14	36	29	14	0	7	46	15	14
2020	PM-06	5	14	26	31	20	4	1	53	19	130
2019	PM	17	27	27	18	8	2	2	27	45	196
2019	PM-01	20	23	23	17	9	5	5	28	47	66
2019	PM-04	24	41	18	6	12	0	0	18	65	17
2019	PM-05	21	21	29	21	7	0	0	29	43	14
2019	PM-06	14	28	30	21	7	0	0	29	41	94
2018	PM	19	25	29	21	4	1	1	25	45	182
2018	PM-01	14	35	20	27	4	0	0	31	49	51
2018	PM-04	15	31	38	8	0	8	0	8	50	13
2018	PM-05	20	0	50	20	10	0	0	30	20	10
2018	PM-06	21	23	28	20	4	1	2	25	46	103
2017	PM	16	21	30	18	9	3	3	28	40	179
2017	PM-01	26	18	26	24	3	2	0	27	46	42
2017	PM-04	11	26	37	0	19	0	6	21	40	16
2017	PM-05	15	38	31	0	0	0	15	0	64	13
2017	PM-06	14	19	28	21	11	5	3	34	36	104
2014	PM	6	25	32	22	12	1	2	35	33	193
2014	PM-01	5	32	28	18	13	2	2	32	39	60
2014	PM-04	16	26	47	11	0	0	0	11	42	19
2014	PM-05	5	26	27	26	10	0	5	38	33	19
2014	PM-06	6	21	32	23	16	1	1	40	27	90

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	8	14	29	26	15	2	6	45	24	253
2020	PM-01	12	17	26	27	12	0	5	42	31	81
2020	PM-04	24	16	44	12	0	0	4	13	42	25
2020	PM-05	7	7	50	7	21	0	7	31	15	14
2020	PM-06	2	13	27	30	18	2	8	54	16	130
2019	PM	10	12	30	27	15	2	6	45	23	196
2019	PM-01	10	10	37	25	13	0	3	40	22	67
2019	PM-04	12	18	53	12	6	0	0	18	29	17
2019	PM-05	21	7	21	43	7	0	0	50	29	14
2019	PM-06	6	13	20	28	18	3	11	54	23	93
2018	PM	11	15	25	30	10	2	7	44	29	183
2018	PM-01	12	20	38	24	6	0	0	30	32	50
2018	PM-04	29	29	21	14	0	7	0	15	62	14
2018	PM-05	10	0	40	40	10	0	0	50	10	10
2018	PM-06	10	13	16	35	13	2	13	55	26	104
2017	PM	5	12	30	23	14	3	12	44	20	179
2017	PM-01	5	16	46	14	12	2	5	28	22	42
2017	PM-04	11	32	32	11	7	0	6	19	46	16
2017	PM-05	23	15	23	23	15	0	0	38	38	13
2017	PM-06	3	7	25	29	16	4	16	57	12	104
2014	PM	5	12	30	26	15	3	9	46	20	193
2014	PM-01	7	17	34	16	16	3	5	36	26	60
2014	PM-04	16	21	42	16	5	0	0	21	37	19
2014	PM-05	10	10	26	22	21	0	10	48	23	19
2014	PM-06	1	7	28	33	16	3	12	58	9	90

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	11	17	28	29	14	0	0	44	28	251
2020	PM-01	10	14	30	32	14	0	1	46	24	81
2020	PM-04	8	16	40	32	4	0	0	36	24	25
2020	PM-05	14	14	21	36	14	0	0	50	29	14
2020	PM-06	12	20	25	27	16	1	0	43	31	128
2019	PM	10	19	32	22	14	1	2	37	30	196
2019	PM-01	8	8	33	23	26	0	3	50	16	66
2019	PM-04	6	24	29	18	24	0	0	41	29	17
2019	PM-05	7	14	29	43	7	0	0	50	21	14
2019	PM-06	14	26	33	20	4	1	2	25	41	94
2018	PM	14	16	33	24	10	1	2	35	31	181
2018	PM-01	4	10	30	32	22	2	0	55	14	50
2018	PM-04	0	14	50	29	0	7	0	31	15	14
2018	PM-05	0	0	60	30	10	0	0	40	0	10
2018	PM-06	23	20	30	17	6	0	3	24	45	103
2017	PM	19	21	23	27	9	1	1	36	41	177
2017	PM-01	14	19	26	31	10	0	0	41	33	42
2017	PM-04	0	26	30	24	13	0	6	40	28	16
2017	PM-05	8	0	31	54	8	0	0	62	8	13
2017	PM-06	26	26	20	21	7	1	0	28	52	102
2014	PM	17	18	30	20	15	0	1	36	34	193
2014	PM-01	4	13	37	18	26	0	2	45	17	60
2014	PM-04	0	16	53	26	5	0	0	32	16	19
2014	PM-05	5	10	16	38	26	0	5	67	16	19
2014	PM-06	31	22	22	16	9	0	0	24	53	90

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	17	19	27	20	13	2	2	35	37	254
2020	PM-01	20	16	24	26	15	0	0	40	35	82
2020	PM-04	16	28	40	8	8	0	0	16	44	25
2020	PM-05	14	29	14	21	14	7	0	38	46	14
2020	PM-06	15	18	27	20	12	3	5	35	36	130
2019	PM	20	21	29	16	9	2	3	27	43	195
2019	PM-01	18	20	27	15	15	0	5	32	40	66
2019	PM-04	12	18	53	12	6	0	0	18	29	17
2019	PM-05	7	21	21	43	7	0	0	50	29	14
2019	PM-06	26	22	26	15	5	4	2	22	51	93
2018	PM	23	24	34	10	6	2	2	16	49	185
2018	PM-01	13	23	38	13	10	0	2	24	37	52
2018	PM-04	14	43	29	7	0	7	0	8	62	14
2018	PM-05	0	30	40	20	10	0	0	30	30	10
2018	PM-06	33	21	30	7	5	3	2	12	57	104
2017	PM	28	22	28	13	7	1	1	21	51	178
2017	PM-01	22	22	39	12	5	0	0	17	43	41
2017	PM-04	24	26	24	6	13	0	6	21	53	16
2017	PM-05	23	23	38	15	0	0	0	15	46	13
2017	PM-06	33	21	23	13	8	1	1	21	55	104
2014	PM	24	23	29	14	8	1	1	23	48	193
2014	PM-01	14	20	38	15	13	0	0	28	34	60
2014	PM-04	21	21	53	5	0	0	0	5	42	19
2014	PM-05	16	27	16	16	16	0	10	35	48	19
2014	PM-06	32	26	20	16	6	1	0	21	58	90

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	9	16	21	27	15	9	3	48	29	251
2020	PM-01	11	17	18	28	16	7	2	49	31	82
2020	PM-04	8	32	36	16	4	0	4	21	42	25
2020	PM-05	0	14	29	36	14	7	0	54	15	14
2020	PM-06	9	13	18	28	17	13	3	53	25	127
2019	PM	22	21	26	20	6	3	4	27	45	197
2019	PM-01	21	24	25	16	7	3	3	25	48	67
2019	PM-04	24	35	29	6	6	0	0	12	59	17
2019	PM-05	14	14	21	36	14	0	0	50	29	14
2019	PM-06	22	18	27	23	2	3	4	28	44	94
2018	PM	16	23	31	20	6	3	1	27	41	184
2018	PM-01	27	22	25	18	6	0	2	24	50	51
2018	PM-04	7	43	29	7	7	7	0	15	54	14
2018	PM-05	10	10	50	20	10	0	0	30	20	10
2018	PM-06	13	23	31	23	6	4	1	30	37	104
2017	PM	15	24	24	19	14	2	1	34	41	178
2017	PM-01	17	38	22	17	3	3	0	20	57	41
2017	PM-04	6	24	31	13	19	0	6	35	33	16
2017	PM-05	8	15	15	46	15	0	0	62	23	13
2017	PM-06	16	19	25	18	16	3	1	36	37	104
2014	PM	13	22	32	17	10	3	3	29	37	192
2014	PM-01	19	25	34	8	11	2	0	20	45	60
2014	PM-04	22	33	39	6	0	0	0	6	56	18
2014	PM-05	16	17	21	21	10	5	10	37	38	19
2014	PM-06	7	19	31	23	12	3	4	39	28	90

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	9	19	35	18	14	3	2	34	29	252
2020	PM-01	13	16	34	19	16	0	3	36	29	80
2020	PM-04	12	44	36	8	0	0	0	8	56	25
2020	PM-05	0	21	43	21	7	7	0	31	23	14
2020	PM-06	7	15	34	20	16	5	2	39	24	130
2019	PM	13	18	33	22	9	2	2	33	33	196
2019	PM-01	17	12	33	15	15	5	3	33	31	66
2019	PM-04	6	24	35	35	0	0	0	35	29	17
2019	PM-05	14	14	43	29	0	0	0	29	29	14
2019	PM-06	12	22	30	26	7	1	2	34	35	94
2018	PM	18	19	36	18	5	2	3	24	38	182
2018	PM-01	16	16	39	20	4	4	2	25	33	51
2018	PM-04	14	43	29	7	0	7	0	8	62	14
2018	PM-05	10	20	30	30	10	0	0	40	30	10
2018	PM-06	21	17	36	17	6	1	3	23	39	102
2017	PM	11	20	36	17	10	2	4	29	32	179
2017	PM-01	7	30	31	19	5	2	5	26	40	42
2017	PM-04	6	13	51	0	18	5	6	20	22	16
2017	PM-05	23	15	46	8	0	0	8	8	42	13
2017	PM-06	11	16	37	18	13	2	3	32	29	104
2014	PM	11	22	35	19	9	1	3	29	34	192
2014	PM-01	9	19	39	22	10	0	2	33	28	59
2014	PM-04	11	32	42	11	5	0	0	16	42	19
2014	PM-05	16	10	36	6	16	5	10	26	31	19
2014	PM-06	12	23	32	21	8	1	2	30	37	90

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	5	18	40	26	9	1	0	36	24	253
2020	PM-01	6	16	43	19	16	0	0	35	22	81
2020	PM-04	4	24	60	12	0	0	0	12	28	25
2020	PM-05	7	21	36	21	14	0	0	36	29	14
2020	PM-06	5	18	35	33	7	2	1	41	24	130
2019	PM	9	23	38	20	8	1	2	28	33	197
2019	PM-01	10	19	39	16	12	0	3	29	31	67
2019	PM-04	6	41	29	12	12	0	0	24	47	17
2019	PM-05	7	29	50	14	0	0	0	14	36	14
2019	PM-06	9	22	37	26	4	1	1	30	32	94

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	21	30	21	9	6	8	5	59	17	254
2020	PM-01	21	27	22	15	11	1	4	50	27	82
2020	PM-04	12	60	16	4	4	4	0	75	8	25
2020	PM-05	50	29	14	0	0	7	0	85	0	14
2020	PM-06	20	26	23	8	3	12	8	58	13	130
2019	PM	29	27	15	8	10	8	3	63	20	196
2019	PM-01	34	31	10	10	7	4	1	70	19	67
2019	PM-04	25	56	6	6	0	0	6	87	7	16
2019	PM-05	21	43	14	7	7	7	0	69	15	14
2019	PM-06	28	18	18	6	15	12	3	54	25	94
2018	PM	18	33	20	11	7	8	2	57	20	186
2018	PM-01	23	44	17	8	4	4	0	70	12	52
2018	PM-04	21	43	7	7	0	14	7	82	9	14
2018	PM-05	10	20	20	30	10	10	0	33	44	10
2018	PM-06	15	29	24	12	9	10	2	50	23	104
2017	PM	19	38	15	12	4	9	3	64	18	180
2017	PM-01	19	45	9	12	2	10	2	73	16	42
2017	PM-04	19	45	11	19	0	0	5	68	20	16
2017	PM-05	23	46	8	15	8	0	0	69	23	13
2017	PM-06	19	33	18	12	5	11	3	60	19	105
2014	PM	26	33	19	11	5	4	2	63	17	193
2014	PM-01	26	33	24	10	5	2	0	60	15	60
2014	PM-04	37	37	11	5	11	0	0	74	16	19
2014	PM-05	26	48	16	5	5	0	0	74	10	19
2014	PM-06	24	29	18	14	3	7	4	60	20	90

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	47	31	9	6	5	2	80	11	252
2020	PM-01	39	30	13	8	11	0	69	19	80
2020	PM-04	52	36	4	8	0	0	88	8	25
2020	PM-05	64	36	0	0	0	0	100	0	14
2020	PM-06	51	29	8	5	3	3	83	9	130
2019	PM	42	30	8	11	8	1	73	19	195
2019	PM-01	46	31	12	6	3	2	78	9	65
2019	PM-04	50	25	13	13	0	0	75	13	16
2019	PM-05	36	57	0	7	0	0	93	7	14
2019	PM-06	38	26	6	16	14	0	64	29	95
2018	PM	39	34	9	10	6	2	74	16	186
2018	PM-01	42	38	8	6	6	0	81	12	52
2018	PM-04	57	36	7	0	0	0	93	0	14
2018	PM-05	50	20	20	10	0	0	70	10	10
2018	PM-06	34	32	10	13	9	3	67	23	104
2017	PM	37	36	9	12	5	2	74	17	180
2017	PM-01	34	38	9	12	7	0	71	19	42
2017	PM-04	50	37	13	0	0	0	87	0	16
2017	PM-05	38	46	0	8	8	0	85	15	13
2017	PM-06	36	32	10	14	5	3	70	20	105
2014	PM	42	36	12	7	3	1	78	10	193
2014	PM-01	35	43	11	9	2	0	78	10	60
2014	PM-04	63	21	11	5	0	0	84	5	19
2014	PM-05	58	26	5	5	5	0	84	10	19
2014	PM-06	40	36	12	8	3	1	76	11	90

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	60	28	6	3	3	0	88	6	255
2020	PM-01	52	29	9	4	6	0	82	10	82
2020	PM-04	60	32	8	0	0	0	92	0	25
2020	PM-05	71	21	0	7	0	0	93	7	14
2020	PM-06	63	28	4	3	2	1	92	5	131
2019	PM	57	29	6	5	3	0	86	8	196
2019	PM-01	57	33	6	3	1	0	90	4	67
2019	PM-04	56	31	6	6	0	0	88	6	16
2019	PM-05	57	36	7	0	0	0	93	0	14
2019	PM-06	56	26	6	7	4	0	82	12	94
2018	PM	51	37	9	2	1	0	88	3	185
2018	PM-01	42	50	4	4	0	0	92	4	52
2018	PM-04	71	29	0	0	0	0	100	0	14
2018	PM-05	40	40	20	0	0	0	80	0	10
2018	PM-06	52	32	12	2	2	0	84	4	103
2017	PM	45	40	8	5	2	0	85	7	179
2017	PM-01	26	59	9	0	5	0	85	5	42
2017	PM-04	46	33	14	7	0	0	79	7	15
2017	PM-05	38	38	8	15	0	0	77	15	13
2017	PM-06	54	32	7	6	1	0	87	7	105
2014	PM	45	42	7	6	0	0	87	6	193
2014	PM-01	39	41	15	5	0	0	80	5	60
2014	PM-04	42	53	0	5	0	0	95	5	19
2014	PM-05	58	26	5	10	0	0	84	10	19
2014	PM-06	49	42	4	4	0	0	91	4	90

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	42	37	12	4	3	2	81	7	253
2020	PM-01	39	30	17	5	7	1	70	12	82
2020	PM-04	48	40	8	0	0	4	92	0	25
2020	PM-05	57	36	7	0	0	0	93	0	14
2020	PM-06	41	40	9	5	2	3	84	6	129
2019	PM	42	31	16	7	5	1	73	11	197
2019	PM-01	43	30	24	1	1	0	73	3	67
2019	PM-04	50	44	6	0	0	0	94	0	16
2019	PM-05	36	57	0	7	0	0	93	7	14
2019	PM-06	40	26	13	12	8	1	67	20	95
2018	PM	35	45	11	8	1	1	80	9	186
2018	PM-01	33	52	10	6	0	0	85	6	52
2018	PM-04	71	29	0	0	0	0	100	0	14
2018	PM-05	30	50	0	20	0	0	80	20	10
2018	PM-06	32	42	14	10	1	1	75	11	104

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	44	21	11	7	5	7	4	74	14	254
2020	PM-01	38	18	13	7	11	2	10	64	21	82
2020	PM-04	52	28	4	4	4	8	0	87	9	25
2020	PM-05	57	29	7	0	0	7	0	92	0	14
2020	PM-06	45	21	12	8	2	10	2	75	11	130

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	36	27	16	4	5	2	10	72	10	255
2020	PM-01	29	29	17	6	11	1	6	63	18	82
2020	PM-04	40	24	20	0	4	8	4	73	5	25
2020	PM-05	79	21	0	0	0	0	0	100	0	14
2020	PM-06	37	27	15	3	3	1	15	75	7	131
2019	PM	35	24	19	6	5	1	11	66	12	197
2019	PM-01	34	22	25	7	4	0	6	60	13	67
2019	PM-04	47	24	18	6	0	0	6	75	6	17
2019	PM-05	50	36	0	7	0	0	7	92	8	14
2019	PM-06	31	22	18	5	6	2	16	64	14	95

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	39	32	13	9	5	0	1	72	15	255
2020	PM-01	35	28	15	9	13	0	0	63	22	82
2020	PM-04	36	36	16	12	0	0	0	72	12	25
2020	PM-05	57	36	0	7	0	0	0	93	7	14
2020	PM-06	41	31	13	10	2	1	2	74	13	131
2019	PM	39	28	12	12	8	1	1	68	20	196
2019	PM-01	39	30	10	12	6	1	1	71	18	67
2019	PM-04	29	35	6	24	0	0	6	69	25	17
2019	PM-05	46	23	8	15	8	0	0	69	23	13
2019	PM-06	38	26	15	10	11	1	0	65	20	94
2018	PM	35	38	11	9	7	0	0	72	16	184
2018	PM-01	31	38	19	8	4	0	0	69	12	52
2018	PM-04	43	43	7	0	7	0	0	86	7	14
2018	PM-05	20	60	10	0	10	0	0	80	10	10
2018	PM-06	36	35	8	13	8	0	0	72	21	102
2017	PM	32	44	11	9	4	0	0	75	13	180
2017	PM-01	26	47	17	7	2	0	0	74	10	42
2017	PM-04	50	39	6	5	0	0	0	89	5	16
2017	PM-05	31	38	15	8	8	0	0	69	15	13
2017	PM-06	32	43	9	12	5	0	0	75	16	105
2014	PM	27	44	11	10	7	0	0	71	18	193
2014	PM-01	23	46	8	13	10	0	0	69	23	60
2014	PM-04	42	37	11	5	5	0	0	79	11	19
2014	PM-05	22	47	26	5	0	0	0	69	5	19
2014	PM-06	28	43	11	10	8	0	0	71	18	90

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	45	26	13	6	5	4	1	75	12	254
2020	PM-01	42	17	19	6	12	4	0	62	19	81
2020	PM-04	48	36	8	4	0	4	0	88	4	25
2020	PM-05	64	36	0	0	0	0	0	100	0	14
2020	PM-06	45	27	12	7	2	5	2	78	9	131

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	48	35	8	6	3	0	0	83	9	255
2020	PM-01	41	34	9	10	6	0	0	76	16	82
2020	PM-04	28	52	20	0	0	0	0	80	0	25
2020	PM-05	71	21	7	0	0	0	0	93	0	14
2020	PM-06	53	33	6	5	2	0	0	86	8	131
2019	PM	43	32	11	7	5	1	1	77	12	198
2019	PM-01	45	30	13	6	4	0	1	76	11	67
2019	PM-04	41	35	18	0	0	0	6	81	0	17
2019	PM-05	57	29	0	14	0	0	0	86	14	14
2019	PM-06	41	33	9	8	6	2	0	75	15	95
2018	PM	44	34	9	9	3	1	1	79	12	183
2018	PM-01	42	42	8	6	0	0	2	86	6	52
2018	PM-04	46	46	0	8	0	0	0	92	8	13
2018	PM-05	30	40	10	10	10	0	0	70	20	10
2018	PM-06	46	27	11	11	4	1	0	74	15	102
2017	PM	38	39	9	9	4	0	1	78	14	179
2017	PM-01	29	50	12	9	0	0	0	79	9	42
2017	PM-04	31	58	11	0	0	0	0	89	0	16
2017	PM-05	54	15	0	15	8	0	8	75	25	13
2017	PM-06	42	33	9	10	7	0	0	75	16	104
2014	PM	40	33	13	11	3	0	0	73	14	193
2014	PM-01	48	32	11	5	3	0	0	80	8	60
2014	PM-04	42	37	11	11	0	0	0	79	11	19
2014	PM-05	31	32	16	21	0	0	0	64	21	19
2014	PM-06	37	31	16	13	3	0	0	68	17	90

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	38	62	254
2020	PM-01	52	48	82
2020	PM-04	52	48	25
2020	PM-05	29	71	14
2020	PM-06	28	72	130

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	39	21	13	3	3	7	14	75	8	253
2020	PM-01	39	17	18	9	6	4	7	63	16	82
2020	PM-04	48	20	12	4	4	4	8	77	9	25
2020	PM-05	50	29	0	0	0	14	7	100	0	14
2020	PM-06	36	22	12	0	2	8	20	81	2	129

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	45	34	10	6	4	1	0	80	10	254
2020	PM-01	39	30	13	10	7	0	0	70	17	82
2020	PM-04	36	44	12	0	4	4	0	83	4	25
2020	PM-05	57	43	0	0	0	0	0	100	0	14
2020	PM-06	49	33	9	5	3	1	0	83	8	130
2019	PM	48	29	9	6	8	1	1	78	13	197
2019	PM-01	54	27	10	3	6	0	0	81	9	67
2019	PM-04	41	29	12	12	0	0	6	75	13	17
2019	PM-05	43	43	7	0	7	0	0	86	7	14
2019	PM-06	44	29	7	7	11	1	0	74	18	95
2018	PM	44	30	9	10	7	1	0	74	17	183
2018	PM-01	46	31	10	10	4	0	0	77	13	52
2018	PM-04	57	29	0	7	7	0	0	86	14	14
2018	PM-05	40	30	0	20	10	0	0	70	30	10
2018	PM-06	41	30	11	9	9	1	0	71	18	101
2017	PM	48	28	11	7	5	0	1	76	13	179
2017	PM-01	43	33	12	9	2	0	0	76	12	42
2017	PM-04	39	30	19	6	5	0	0	69	11	16
2017	PM-05	46	15	8	15	8	0	8	67	25	13
2017	PM-06	52	25	11	6	7	0	0	77	13	104
2014	PM	45	33	9	7	5	1	0	79	12	193
2014	PM-01	53	27	10	7	3	0	0	80	10	60
2014	PM-04	53	32	0	11	5	0	0	84	16	19
2014	PM-05	48	36	10	5	0	0	0	84	5	19
2014	PM-06	38	37	11	7	8	0	0	74	14	90

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	32	31	15	7	7	9	68	15	255
2020	PM-01	27	26	20	9	15	5	55	24	82
2020	PM-04	24	36	20	8	4	8	65	13	25
2020	PM-05	29	43	7	7	0	14	83	8	14
2020	PM-06	37	31	11	6	4	11	76	11	131
2019	PM	25	28	19	8	10	11	59	20	198
2019	PM-01	27	25	33	1	4	9	57	7	67
2019	PM-04	6	59	12	18	0	6	69	19	17
2019	PM-05	21	36	29	7	7	0	57	14	14
2019	PM-06	28	22	8	12	16	14	59	32	95
2018	PM	22	30	22	10	9	8	56	20	184
2018	PM-01	22	36	26	6	6	4	60	13	50
2018	PM-04	36	43	14	0	0	7	85	0	14
2018	PM-05	10	40	30	20	0	0	50	20	10
2018	PM-06	23	24	19	13	12	10	52	27	104
2017	PM	21	33	18	13	8	7	58	23	180
2017	PM-01	12	41	26	12	7	3	54	19	42
2017	PM-04	13	37	13	24	0	13	58	28	16
2017	PM-05	15	46	15	15	0	8	67	17	13
2017	PM-06	27	27	16	11	11	8	58	24	105
2014	PM	20	31	21	14	5	9	56	21	193
2014	PM-01	23	27	23	11	5	10	56	19	60
2014	PM-04	26	53	16	0	5	0	79	5	19
2014	PM-05	21	38	10	21	5	5	62	27	19
2014	PM-06	18	27	22	18	6	10	49	26	90

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	27	31	14	16	9	2	0	60	26	252
2020	PM-01	23	25	22	15	14	1	0	49	29	81
2020	PM-04	24	28	16	24	8	0	0	52	32	25
2020	PM-05	36	50	7	7	0	0	0	86	7	14
2020	PM-06	28	34	10	17	7	4	0	65	25	130
2019	PM	22	29	20	14	12	4	0	52	27	198
2019	PM-01	25	28	30	10	3	3	0	55	14	67
2019	PM-04	24	29	12	29	0	6	0	56	31	17
2019	PM-05	21	29	29	14	7	0	0	50	21	14
2019	PM-06	20	31	13	15	19	3	0	52	35	95
2018	PM	15	31	23	15	15	2	1	47	30	184
2018	PM-01	14	36	28	10	8	2	2	52	19	50
2018	PM-04	29	36	21	14	0	0	0	64	14	14
2018	PM-05	10	30	20	20	10	10	0	44	33	10
2018	PM-06	14	27	21	16	20	1	0	42	37	104
2017	PM	10	31	18	28	11	1	0	42	39	180
2017	PM-01	7	26	31	26	9	0	0	34	36	42
2017	PM-04	6	31	26	24	6	7	0	40	33	16
2017	PM-05	8	46	15	23	8	0	0	54	31	13
2017	PM-06	13	30	12	30	13	1	0	44	44	105
2014	PM	14	33	16	20	15	2	0	48	35	193
2014	PM-01	16	33	27	15	7	2	0	50	22	60
2014	PM-04	16	53	11	11	11	0	0	68	21	19
2014	PM-05	10	43	5	31	10	0	0	53	42	19
2014	PM-06	14	26	12	24	22	1	0	40	47	90

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	19	31	17	19	10	3	52	30	255
2020	PM-01	22	24	23	15	15	1	47	30	82
2020	PM-04	4	44	20	20	12	0	48	32	25
2020	PM-05	36	36	14	14	0	0	71	14	14
2020	PM-06	18	33	14	21	8	5	54	31	131
2019	PM	16	27	22	18	10	7	47	30	197
2019	PM-01	16	31	27	15	3	7	52	19	67
2019	PM-04	18	24	18	29	6	6	44	38	17
2019	PM-05	21	29	36	7	7	0	50	14	14
2019	PM-06	16	27	17	18	16	6	45	36	94
2018	PM	11	26	25	19	15	4	39	35	183
2018	PM-01	6	34	36	14	4	6	43	19	50
2018	PM-04	14	43	7	36	0	0	57	36	14
2018	PM-05	10	20	30	20	10	10	33	33	10
2018	PM-06	15	19	20	19	22	4	35	43	103
2017	PM	8	25	21	29	13	4	34	44	180
2017	PM-01	5	24	35	21	12	2	30	34	42
2017	PM-04	6	32	13	29	13	7	41	45	16
2017	PM-05	0	46	15	31	8	0	46	38	13
2017	PM-06	10	22	16	32	14	6	34	49	105
2014	PM	10	21	22	26	15	6	33	44	193
2014	PM-01	10	18	27	28	9	8	30	40	60
2014	PM-04	11	32	26	21	11	0	42	32	19
2014	PM-05	10	32	10	21	21	5	45	44	19
2014	PM-06	11	19	18	28	20	4	31	50	90

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	17	35	15	20	12	2	53	32	255
2020	PM-01	21	27	22	16	15	0	48	30	82
2020	PM-04	0	48	4	32	16	0	48	48	25
2020	PM-05	29	43	0	21	0	7	77	23	14
2020	PM-06	17	36	15	20	11	2	54	31	131
2019	PM	14	26	21	23	15	2	41	38	198
2019	PM-01	18	36	18	19	7	1	55	27	67
2019	PM-04	18	12	12	47	12	0	29	59	17
2019	PM-05	7	29	43	7	14	0	36	21	14
2019	PM-06	13	22	21	23	20	1	35	44	95
2018	PM	11	25	21	23	19	1	36	43	183
2018	PM-01	12	28	32	18	8	2	41	27	50
2018	PM-04	21	21	14	36	7	0	43	43	14
2018	PM-05	10	20	20	30	10	10	33	44	10
2018	PM-06	10	21	18	24	26	0	31	50	103
2017	PM	9	33	16	25	14	3	43	40	179
2017	PM-01	7	39	23	19	9	2	47	29	42
2017	PM-04	13	31	13	32	0	11	49	36	16
2017	PM-05	0	38	15	23	23	0	38	46	13
2017	PM-06	10	29	14	28	17	2	40	46	104
2014	PM	12	27	23	21	15	3	39	37	193
2014	PM-01	11	30	27	16	15	0	42	32	60
2014	PM-04	21	37	16	21	5	0	58	26	19
2014	PM-05	10	43	10	16	10	10	59	29	19
2014	PM-06	11	20	23	24	19	2	32	44	90

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	49	18	10	2	3	17	1	81	7	255
2020	PM-01	51	13	9	2	6	17	1	79	10	82
2020	PM-04	60	24	8	0	0	8	0	91	0	25
2020	PM-05	43	43	7	0	0	7	0	92	0	14
2020	PM-06	45	16	11	3	2	21	2	78	7	131
2019	PM	45	19	13	5	4	14	1	75	10	198
2019	PM-01	48	18	9	9	6	9	1	73	17	67
2019	PM-04	59	24	18	0	0	0	0	82	0	17
2019	PM-05	21	29	29	14	0	7	0	54	15	14
2019	PM-06	45	18	13	2	3	18	1	78	6	95

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	25	44	17	9	4	1	0	70	14	253
2020	PM-01	23	43	16	11	6	0	0	67	17	81
2020	PM-04	12	52	16	12	4	4	0	67	17	25
2020	PM-05	50	29	14	7	0	0	0	79	7	14
2020	PM-06	25	45	17	8	3	2	0	72	11	130
2019	PM	21	43	18	11	5	2	0	65	16	198
2019	PM-01	24	40	19	13	1	1	0	65	15	67
2019	PM-04	12	76	6	6	0	0	0	88	6	17
2019	PM-05	14	71	7	0	7	0	0	86	7	14
2019	PM-06	21	37	21	11	8	2	0	59	19	95
2018	PM	18	44	18	13	7	0	0	62	20	185
2018	PM-01	12	55	20	12	2	0	0	67	14	51
2018	PM-04	57	29	14	0	0	0	0	86	0	14
2018	PM-05	30	40	10	10	10	0	0	70	20	10
2018	PM-06	15	39	18	16	11	0	0	55	27	104
2017	PM	19	41	20	11	8	2	0	61	19	178
2017	PM-01	8	55	24	2	7	2	0	65	10	40
2017	PM-04	39	24	19	13	0	5	0	66	14	16
2017	PM-05	15	46	23	8	8	0	0	62	15	13
2017	PM-06	22	35	17	15	10	1	0	58	25	105
2014	PM	21	42	20	9	6	1	1	64	16	192
2014	PM-01	18	50	18	8	3	2	0	70	12	60
2014	PM-04	26	37	21	16	0	0	0	63	16	19
2014	PM-05	40	38	11	0	11	0	0	78	11	18
2014	PM-06	19	38	21	11	9	1	1	58	20	90

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	14	38	16	22	9	1	52	31	251
2020	PM-01	16	32	21	17	14	0	48	31	81
2020	PM-04	8	40	8	28	16	0	48	44	25
2020	PM-05	21	43	0	29	7	0	64	36	14
2020	PM-06	13	40	16	23	5	2	54	29	128
2019	PM	13	30	14	26	16	0	43	43	197
2019	PM-01	17	36	20	18	9	0	53	27	66
2019	PM-04	24	29	6	12	29	0	53	41	17
2019	PM-05	0	36	21	36	7	0	36	43	14
2019	PM-06	12	26	11	32	20	0	38	52	95

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	28	36	18	8	5	4	2	68	13	253
2020	PM-01	27	28	20	10	12	1	1	57	23	81
2020	PM-04	16	44	20	8	4	4	4	65	13	25
2020	PM-05	50	36	7	0	0	7	0	92	0	14
2020	PM-06	30	39	17	7	2	4	2	73	9	130
2019	PM	34	37	15	6	8	0	1	71	14	196
2019	PM-01	34	34	19	6	4	0	1	70	11	67
2019	PM-04	59	24	18	0	0	0	0	82	0	17
2019	PM-05	21	57	0	14	7	0	0	79	21	14
2019	PM-06	32	37	14	4	13	0	0	69	17	93
2018	PM	31	46	8	10	4	1	0	77	14	183
2018	PM-01	29	49	8	12	2	0	0	78	14	51
2018	PM-04	64	29	7	0	0	0	0	93	0	14
2018	PM-05	50	30	10	10	0	0	0	80	10	10
2018	PM-06	25	48	9	10	7	1	0	74	17	102
2017	PM	33	40	13	8	3	2	1	75	12	179
2017	PM-01	25	44	16	10	0	5	0	73	10	41
2017	PM-04	39	19	5	13	6	11	6	70	23	16
2017	PM-05	46	38	8	0	8	0	0	85	8	13
2017	PM-06	35	41	12	9	3	0	0	76	12	105
2014	PM	35	41	8	8	4	4	1	79	12	193
2014	PM-01	30	40	14	9	5	3	0	72	14	60
2014	PM-04	63	32	0	5	0	0	0	95	5	19
2014	PM-05	48	31	10	0	5	5	0	84	5	19
2014	PM-06	31	46	7	10	3	2	1	79	14	90

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	28	39	18	6	7	3	69	13	254
2020	PM-01	23	35	16	12	12	1	59	25	81
2020	PM-04	20	40	32	0	4	4	63	4	25
2020	PM-05	50	29	21	0	0	0	79	0	14
2020	PM-06	30	44	15	3	5	4	76	9	131
2019	PM	30	38	14	11	7	0	68	18	198
2019	PM-01	37	30	16	12	4	0	67	16	67
2019	PM-04	29	47	24	0	0	0	76	0	17
2019	PM-05	7	71	14	0	7	0	79	7	14
2019	PM-06	29	36	11	15	9	0	65	24	95
2018	PM	24	38	23	8	5	2	63	13	184
2018	PM-01	24	41	22	6	6	2	66	12	51
2018	PM-04	36	50	7	0	0	7	92	0	14
2018	PM-06	24	34	26	10	6	1	58	16	104

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	15	25	17	13	14	14	1	48	32	254
2020	PM-01	13	18	21	18	24	4	1	33	45	82
2020	PM-04	16	36	16	12	16	4	0	54	29	25
2020	PM-05	14	50	29	0	0	7	0	69	0	14
2020	PM-06	17	25	13	12	9	23	1	56	27	130
2019	PM	16	23	16	22	15	6	3	42	40	196
2019	PM-01	17	23	21	20	14	5	2	42	35	66
2019	PM-04	29	35	12	18	0	6	0	69	19	17
2019	PM-05	14	50	14	14	7	0	0	64	21	14
2019	PM-06	14	18	13	26	18	7	4	36	49	94
2018	PM	8	30	16	22	14	9	2	42	39	184
2018	PM-01	10	39	20	22	4	4	2	52	27	51
2018	PM-04	21	50	7	0	14	7	0	77	15	14
2018	PM-05	20	40	0	20	10	10	0	67	33	10
2018	PM-06	4	21	18	23	19	12	2	29	49	103
2017	PM	16	27	17	17	13	7	3	48	33	180
2017	PM-01	12	31	34	14	2	7	0	46	18	42
2017	PM-04	19	32	6	6	24	7	5	58	35	16
2017	PM-05	15	31	15	8	15	0	15	55	27	13
2017	PM-06	18	24	13	19	15	9	2	47	38	105
2014	PM	16	26	12	17	17	11	1	47	39	193
2014	PM-01	16	23	12	18	15	14	2	47	39	60
2014	PM-04	16	32	21	5	21	5	0	50	28	19
2014	PM-05	21	22	5	16	10	21	5	58	35	19
2014	PM-06	13	28	12	20	19	8	0	45	42	90

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	16	28	22	14	13	7	0	48	29	251
2020	PM-01	15	26	24	10	23	2	0	41	34	82
2020	PM-04	24	24	8	20	20	4	0	50	42	25
2020	PM-05	14	29	7	43	0	7	0	46	46	14
2020	PM-06	17	31	24	12	6	9	1	53	20	127
2019	PM	15	25	22	17	15	5	1	42	34	197
2019	PM-01	21	18	28	12	15	6	0	41	29	67
2019	PM-04	18	29	35	12	6	0	0	47	18	17
2019	PM-05	14	14	21	43	7	0	0	29	50	14
2019	PM-06	12	31	17	16	17	5	2	46	36	94
2018	PM	12	28	22	19	16	2	1	42	36	185
2018	PM-01	18	27	24	16	14	0	2	46	30	51
2018	PM-04	14	43	7	14	21	0	0	57	36	14
2018	PM-05	20	10	20	20	30	0	0	30	50	10
2018	PM-06	10	28	22	22	14	4	0	39	38	104
2017	PM	14	25	22	19	15	3	1	41	35	178
2017	PM-01	10	8	38	19	19	5	0	19	41	41
2017	PM-04	19	50	11	13	6	0	0	70	19	16
2017	PM-05	23	31	15	8	15	0	8	58	25	13
2017	PM-06	15	26	17	21	16	4	1	43	39	104
2014	PM	16	28	22	17	13	3	1	46	31	193
2014	PM-01	10	25	23	18	18	5	0	37	39	60
2014	PM-04	21	32	16	26	5	0	0	53	32	19
2014	PM-05	26	27	26	10	10	0	0	53	21	19
2014	PM-06	17	29	23	16	12	2	1	47	29	90

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	12	27	16	16	17	9	3	44	37	255
2020	PM-01	17	23	16	16	24	4	0	42	42	82
2020	PM-04	12	36	12	20	16	4	0	50	38	25
2020	PM-05	29	29	14	21	7	0	0	57	29	14
2020	PM-06	7	29	17	15	14	14	5	44	35	131
2019	PM	15	22	20	14	23	5	2	39	39	198
2019	PM-01	16	25	21	16	18	3	0	43	35	67
2019	PM-04	18	41	18	12	12	0	0	59	24	17
2019	PM-05	7	29	29	29	7	0	0	36	36	14
2019	PM-06	15	16	19	11	29	6	4	34	45	95
2018	PM	14	21	16	17	26	3	3	36	47	185
2018	PM-01	25	14	12	24	24	0	2	40	48	51
2018	PM-04	14	29	21	14	14	7	0	46	31	14
2018	PM-05	0	40	10	10	40	0	0	40	50	10
2018	PM-06	10	19	18	15	29	4	5	32	48	104
2017	PM	12	18	18	19	26	2	4	33	48	180
2017	PM-01	7	13	23	9	45	2	0	21	56	42
2017	PM-04	13	23	39	13	13	0	0	36	26	16
2017	PM-05	8	23	8	15	31	8	8	36	55	13
2017	PM-06	15	17	15	25	20	2	6	35	49	105
2014	PM	10	20	17	22	25	4	2	33	49	193
2014	PM-01	8	16	16	27	32	0	2	24	59	60
2014	PM-04	16	21	21	21	21	0	0	37	42	19
2014	PM-05	10	22	5	42	10	10	0	36	58	19
2014	PM-06	10	22	20	14	24	6	3	35	43	90

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	45	25	13	6	3	2	6	76	10	253
2020	PM-01	45	27	15	2	4	1	6	78	7	82
2020	PM-04	52	24	8	16	0	0	0	76	16	25
2020	PM-05	43	36	7	0	7	0	7	85	8	14
2020	PM-06	44	24	12	7	3	3	7	76	11	129
2019	PM	49	21	19	4	3	1	4	74	7	198
2019	PM-01	61	21	9	3	1	0	4	86	5	67
2019	PM-04	65	29	6	0	0	0	0	94	0	17
2019	PM-05	50	36	14	0	0	0	0	86	0	14
2019	PM-06	36	19	28	5	5	2	4	58	11	95

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	46	22	13	7	5	2	5	73	12	255
2020	PM-01	33	23	17	12	7	2	5	61	21	82
2020	PM-04	44	24	16	12	4	0	0	68	16	25
2020	PM-05	29	36	21	14	0	0	0	64	14	14
2020	PM-06	57	20	10	2	3	3	5	84	5	131
2019	PM	37	25	19	8	5	2	5	67	13	198
2019	PM-01	40	22	16	7	10	1	1	65	18	67
2019	PM-04	41	35	18	0	0	0	6	81	0	17
2019	PM-05	29	29	36	0	7	0	0	57	7	14
2019	PM-06	37	25	18	9	1	2	7	69	12	95

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	70	6	7	4	3	5	5	85	7	255
2020	PM-01	56	7	15	5	6	5	6	71	12	82
2020	PM-04	84	8	0	4	0	4	0	96	4	25
2020	PM-05	79	7	0	7	0	0	7	92	8	14
2020	PM-06	76	5	4	2	2	5	6	91	5	131
2019	PM	70	8	5	3	5	6	4	86	8	195
2019	PM-01	70	11	5	3	3	6	3	88	7	66
2019	PM-04	71	6	6	0	6	12	0	87	7	17
2019	PM-05	79	21	0	0	0	0	0	100	0	14
2019	PM-06	70	5	5	3	6	5	4	83	11	93

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	68	11	7	1	2	5	7	89	3	255
2020	PM-01	65	10	12	0	1	4	9	85	1	82
2020	PM-04	88	0	0	0	0	4	8	100	0	25
2020	PM-05	79	7	7	0	0	0	7	92	0	14
2020	PM-06	66	14	5	2	3	5	6	90	5	131
2019	PM	71	4	6	1	2	4	13	90	3	198
2019	PM-01	73	3	4	1	0	4	13	93	2	67
2019	PM-04	88	0	0	0	0	6	6	100	0	17
2019	PM-05	79	21	0	0	0	0	0	100	0	14
2019	PM-06	67	3	8	1	3	3	14	85	5	95

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	18	39	21	9	8	5	0	60	18	253
2020	PM-01	16	32	26	11	13	2	0	49	25	82
2020	PM-04	20	44	16	8	4	8	0	70	13	25
2020	PM-05	36	36	0	14	0	14	0	83	17	14
2020	PM-06	17	42	21	8	6	5	1	63	15	130
2019	PM	13	38	22	13	10	3	1	53	24	196
2019	PM-01	15	32	33	12	3	5	0	49	16	66
2019	PM-04	6	82	6	6	0	0	0	88	6	17
2019	PM-05	14	36	43	0	7	0	0	50	7	14
2019	PM-06	13	37	13	18	16	2	1	52	35	94
2018	PM	12	38	26	15	9	1	0	50	24	184
2018	PM-01	16	31	29	16	8	0	0	47	24	51
2018	PM-04	29	43	14	7	7	0	0	71	14	14
2018	PM-05	0	60	10	20	10	0	0	60	30	10
2018	PM-06	10	37	26	16	11	1	0	47	26	103
2017	PM	14	34	26	14	6	5	0	51	21	180
2017	PM-01	12	29	30	17	5	7	0	45	23	42
2017	PM-04	18	43	19	0	6	13	0	70	7	16
2017	PM-05	31	46	15	0	8	0	0	77	8	13
2017	PM-06	13	34	25	17	7	4	0	49	25	105

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	26	40	12	10	7	4	0	69	18	251
2020	PM-01	28	34	11	10	13	4	0	65	24	82
2020	PM-04	29	46	8	8	4	4	0	78	13	24
2020	PM-05	46	46	0	8	0	0	0	92	8	13
2020	PM-06	22	43	14	11	5	5	1	69	16	129
2019	PM	25	42	15	9	7	2	1	68	17	196
2019	PM-01	34	37	15	9	3	1	0	73	12	67
2019	PM-04	35	53	12	0	0	0	0	88	0	17
2019	PM-05	14	64	7	0	7	7	0	85	8	14
2019	PM-06	19	39	15	13	12	1	1	59	25	93
2018	PM	29	41	16	10	2	2	0	71	12	182
2018	PM-01	35	42	17	2	2	2	0	78	4	52
2018	PM-04	36	64	0	0	0	0	0	100	0	14
2018	PM-06	25	37	18	15	3	3	0	63	18	101
2017	PM	27	42	15	9	4	2	0	71	14	180
2017	PM-01	22	52	17	2	5	2	0	76	7	42
2017	PM-04	32	50	0	6	0	11	0	93	7	16
2017	PM-05	54	23	8	15	0	0	0	77	15	13
2017	PM-06	27	39	16	12	5	1	0	66	17	105
2014	PM	36	35	11	11	3	3	0	74	15	192
2014	PM-01	32	46	12	5	2	4	0	81	7	59
2014	PM-04	47	42	5	5	0	0	0	89	5	19
2014	PM-05	58	26	10	0	5	0	0	84	5	19
2014	PM-06	32	29	12	19	4	3	0	63	24	90

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	38	32	12	10	3	6	0	74	13	253
2020	PM-01	42	28	11	10	5	4	0	73	15	81
2020	PM-04	40	32	4	20	0	4	0	75	21	25
2020	PM-05	64	21	7	7	0	0	0	86	7	14
2020	PM-06	32	35	15	7	2	8	0	74	10	130
2019	PM	36	34	18	4	4	4	2	74	8	194
2019	PM-01	38	35	12	8	3	2	2	76	11	65
2019	PM-04	41	41	12	0	6	0	0	82	6	17
2019	PM-05	29	36	14	7	0	7	7	75	8	14
2019	PM-06	35	31	22	1	4	5	1	71	6	93
2018	PM	30	43	18	2	3	4	0	76	5	184
2018	PM-01	33	43	18	2	4	0	0	76	6	51
2018	PM-04	29	50	14	0	0	7	0	85	0	14
2018	PM-05	20	60	20	0	0	0	0	80	0	10
2018	PM-06	31	39	18	3	3	6	0	74	6	103
2017	PM	36	31	20	3	3	7	1	72	7	179
2017	PM-01	27	24	33	2	5	7	2	56	8	42
2017	PM-04	45	35	13	0	0	7	0	86	0	16
2017	PM-05	38	54	0	8	0	0	0	92	8	13
2017	PM-06	39	29	18	4	3	7	0	73	7	104
2014	PM	40	38	10	3	4	4	0	82	8	193
2014	PM-01	31	47	15	3	2	2	0	80	5	60
2014	PM-04	58	26	11	0	0	5	0	89	0	19
2014	PM-05	58	21	10	0	5	5	0	84	5	19
2014	PM-06	40	38	6	4	7	6	0	82	12	90

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	35	24	19	9	4	9	0	65	14	255
2020	PM-01	37	20	17	9	9	10	0	62	19	82
2020	PM-04	28	16	28	12	0	16	0	52	14	25
2020	PM-05	64	21	7	7	0	0	0	86	7	14
2020	PM-06	33	28	21	7	3	8	1	67	11	131

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	38	33	9	6	7	6	1	76	14	254
2020	PM-01	37	30	9	1	17	4	2	71	20	81
2020	PM-04	40	36	16	8	0	0	0	76	8	25
2020	PM-05	71	14	0	14	0	0	0	86	14	14
2020	PM-06	35	37	8	7	3	8	1	80	11	131

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	47	32	9	6	6	2	0	80	11	253
2020	PM-01	44	30	13	2	10	0	0	74	12	82
2020	PM-04	48	36	8	8	0	0	0	84	8	25
2020	PM-05	46	54	0	0	0	0	0	100	0	13
2020	PM-06	49	29	6	8	5	3	0	81	13	130
2019	PM	45	32	7	10	6	1	0	78	15	197
2019	PM-01	51	31	9	6	1	1	0	83	8	67
2019	PM-04	47	47	0	6	0	0	0	94	6	17
2019	PM-06	39	29	7	14	11	0	0	68	24	95
2018	PM	38	37	9	10	5	0	0	75	16	184
2018	PM-01	38	48	10	2	2	0	0	87	4	52
2018	PM-04	50	43	0	7	0	0	0	93	7	14
2018	PM-05	50	30	0	20	0	0	0	80	20	10
2018	PM-06	35	29	12	15	9	0	0	65	24	102
2017	PM	34	42	12	7	5	0	1	76	12	179
2017	PM-01	22	59	12	5	2	0	0	81	7	42
2017	PM-04	48	31	7	7	0	0	7	85	7	15
2017	PM-05	54	31	0	15	0	0	0	85	15	13
2017	PM-06	36	35	14	7	8	0	0	71	14	105
2014	PM	44	34	10	9	4	0	0	77	12	193
2014	PM-01	40	43	11	5	0	0	0	83	5	60
2014	PM-04	63	32	5	0	0	0	0	95	0	19
2014	PM-05	53	31	10	5	0	0	0	84	5	19
2014	PM-06	39	29	10	14	8	0	0	68	22	90

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	31	31	19	9	8	2	64	17	254
2020	PM-01	33	27	21	7	11	1	60	19	82
2020	PM-04	20	28	28	16	8	0	48	24	25
2020	PM-05	50	29	14	0	0	7	85	0	14
2020	PM-06	31	35	16	9	7	2	67	16	130
2019	PM	30	36	14	8	10	2	67	19	195
2019	PM-01	39	31	13	7	4	4	73	13	67
2019	PM-04	41	41	12	6	0	0	82	6	17
2019	PM-05	31	54	8	8	0	0	85	8	13
2019	PM-06	23	34	15	10	18	0	57	28	93
2018	PM	22	34	17	14	11	1	57	25	183
2018	PM-01	22	54	18	2	4	0	76	6	50
2018	PM-04	29	29	36	7	0	0	57	7	14
2018	PM-05	40	30	10	10	10	0	70	20	10
2018	PM-06	19	24	17	21	17	2	45	39	103
2017	PM	25	30	24	14	7	0	55	21	180
2017	PM-01	13	42	24	12	9	0	55	21	42
2017	PM-04	39	24	19	18	0	0	63	18	16
2017	PM-05	38	38	15	8	0	0	77	8	13
2017	PM-06	26	25	25	16	8	0	51	24	105
2014	PM	27	31	19	15	7	1	59	22	193
2014	PM-01	26	30	24	15	5	0	57	20	60
2014	PM-04	37	42	5	11	5	0	79	16	19
2014	PM-05	43	36	10	5	5	0	79	10	19
2014	PM-06	24	27	19	20	9	1	52	29	90

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	33	29	21	9	6	2	63	16	255
2020	PM-01	32	24	22	12	9	1	57	21	82
2020	PM-04	20	24	36	12	8	0	44	20	25
2020	PM-05	50	36	14	0	0	0	86	0	14
2020	PM-06	34	33	18	8	5	2	69	13	131
2019	PM	27	34	15	13	10	1	62	23	197
2019	PM-01	35	30	18	11	5	2	66	15	66
2019	PM-04	41	29	6	24	0	0	71	24	17
2019	PM-05	43	36	14	7	0	0	79	7	14
2019	PM-06	19	37	14	15	16	0	56	31	95
2018	PM	24	35	18	15	8	0	59	23	182
2018	PM-01	25	45	22	4	4	0	71	8	51
2018	PM-04	29	36	14	21	0	0	64	21	14
2018	PM-05	40	30	10	10	10	0	70	20	10
2018	PM-06	22	27	19	21	12	0	49	33	101
2017	PM	24	36	20	12	8	0	60	20	178
2017	PM-01	13	44	26	10	7	0	57	17	41
2017	PM-04	35	33	12	21	0	0	67	21	15
2017	PM-05	54	31	8	8	0	0	85	8	13
2017	PM-06	24	33	20	12	11	0	57	23	105
2014	PM	28	31	16	17	8	0	59	25	192
2014	PM-01	28	36	17	15	3	0	64	18	59
2014	PM-04	42	26	11	11	11	0	68	21	19
2014	PM-05	43	36	10	5	5	0	79	10	19
2014	PM-06	23	27	16	23	11	0	50	34	90

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	28	28	19	10	9	4	1	59	20	253
2020	PM-01	27	25	14	11	20	4	0	54	32	81
2020	PM-04	29	25	29	13	4	0	0	54	17	24
2020	PM-05	50	21	0	29	0	0	0	71	29	14
2020	PM-06	27	31	23	7	5	5	2	62	13	131
2019	PM	32	21	18	13	11	5	1	56	25	196
2019	PM-01	32	27	20	11	8	3	0	61	19	66
2019	PM-04	53	24	0	18	6	0	0	76	24	17
2019	PM-05	43	14	21	14	0	7	0	62	15	14
2019	PM-06	28	17	18	13	16	6	2	49	31	94
2018	PM	30	26	13	16	10	3	2	59	28	183
2018	PM-01	37	29	13	8	12	2	0	67	20	52
2018	PM-04	31	23	15	31	0	0	0	54	31	13
2018	PM-05	40	30	20	0	10	0	0	70	10	10
2018	PM-06	26	23	13	20	11	5	3	53	33	102
2017	PM	26	24	22	14	9	3	1	53	24	179
2017	PM-01	15	30	24	14	14	2	0	46	29	42
2017	PM-04	39	24	0	19	18	0	0	63	37	16
2017	PM-05	46	46	0	0	8	0	0	92	8	13
2017	PM-06	27	19	25	16	6	5	2	50	23	104
2014	PM	29	27	19	14	10	3	0	57	24	193
2014	PM-01	26	30	25	12	7	0	0	57	18	60
2014	PM-04	26	32	16	11	16	0	0	58	26	19
2014	PM-05	48	21	10	10	5	5	0	73	16	19
2014	PM-06	29	23	17	14	12	4	0	55	28	90

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	PM	23	39	38	255
2020	PM-01	40	27	33	82
2020	PM-04	28	28	44	25
2020	PM-05	7	50	43	14
2020	PM-06	13	47	40	131
2019	PM	26	33	41	198
2019	PM-01	31	30	39	67
2019	PM-04	29	35	35	17
2019	PM-05	29	43	29	14
2019	PM-06	22	33	45	95
2018	PM	24	38	38	186
2018	PM-01	27	44	29	52
2018	PM-04	50	7	43	14
2018	PM-05	20	60	20	10
2018	PM-06	19	38	42	104
2017	PM	19	47	34	180
2017	PM-01	26	36	37	42
2017	PM-04	32	42	26	16
2017	PM-05	15	54	31	13
2017	PM-06	15	51	33	105
2014	PM	14	49	37	193
2014	PM-01	15	41	43	60
2014	PM-04	32	42	26	19
2014	PM-05	5	57	38	19
2014	PM-06	11	54	34	90

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	PM	10	22	57	2	0	9	58
2020	PM-01	0	30	58	0	0	12	33
2020	PM-06	35	6	47	6	0	6	17
2019	PM	16	24	29	8	10	14	51
2019	PM-01	10	43	29	5	5	10	21
2019	PM-06	24	5	24	10	14	24	21
2018	PM	11	20	40	11	13	4	45
2018	PM-01	0	36	50	0	7	7	14
2018	PM-06	25	0	35	25	15	0	20
2017	PM	18	14	47	3	9	9	34
2017	PM-01	9	9	73	0	0	9	11
2017	PM-06	13	24	25	6	19	13	16
2014	PM	26	23	40	0	9999	11	27
2014	PM-06	30	10	50	0	9999	10	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	10	90	253
2020	PM-01	16	84	82
2020	PM-06	9	91	129
2019	PM	11	89	198
2019	PM-01	10	90	67
2019	PM-04	0	100	17
2019	PM-05	0	100	14
2019	PM-06	14	86	95
2018	PM	15	85	185
2018	PM-01	17	83	52
2018	PM-05	0	100	10
2018	PM-06	14	86	103

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	19	81	26
2019	PM	33	67	21
2018	PM	37	63	27
2018	PM-06	36	64	14

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	81	19	26
2020	PM-01	100	0	13
2018	PM	59	41	27
2018	PM-06	57	43	14

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2019	PM	100	21
2018	PM	100	27
2018	PM-06	100	14

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	PM	100	26
2020	PM-01	100	13
2019	PM	100	21
2018	PM	100	27
2018	PM-06	100	14

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2020	PM	100	26
2020	PM-01	100	13
2019	PM	100	21

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	21

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	46	54	26
2020	PM-01	38	62	13
2019	PM	33	67	21
2018	PM	41	59	27
2018	PM-06	43	57	14

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	42	58	26
2020	PM-01	54	46	13
2019	PM	52	48	21
2018	PM	37	63	27
2018	PM-06	57	43	14

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	38	62	26
2020	PM-01	62	38	13
2019	PM	62	38	21
2018	PM	41	59	27
2018	PM-06	43	57	14

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	50	50	26
2020	PM-01	54	46	13
2019	PM	48	52	21
2018	PM	52	48	27
2018	PM-06	57	43	14

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	31	69	26
2020	PM-01	38	62	13
2019	PM	38	62	21
2018	PM	44	56	27
2018	PM-06	43	57	14

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	42	58	26
2020	PM-06	50	50	12
2019	PM	52	48	21
2018	PM	70	30	27

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	35	65	26
2020	PM-06	42	58	12
2019	PM	38	62	21
2018	PM	33	67	27
2018	PM-06	43	57	14

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	0	100	27
2018	PM-06	0	100	14

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	19	81	27

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	58	42	26
2020	PM-01	54	46	13
2019	PM	48	52	21
2018	PM	56	44	27
2018	PM-06	57	43	14

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	31	69	26
2018	PM	22	78	27

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	23	77	26

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	50	50	26
2020	PM-01	46	54	13
2019	PM	57	43	21
2018	PM	41	59	27
2018	PM-06	36	64	14

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	31	69	26
2019	PM	33	67	21
2018	PM	26	74	27

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	42	58	26
2020	PM-01	38	62	13
2019	PM	33	67	21
2018	PM	30	70	27

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	19	81	26

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	19	81	26
2019	PM	29	71	21
2018	PM	33	67	27
2018	PM-06	36	64	14

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	19	81	26

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	27	73	26

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	27	73	26
2018	PM-06	46	54	13

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	58	42	26

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	42	58	26
2018	PM-06	62	38	13

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	27	73	26

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	12	12	15	8	5	40	9	46	24	253
2020	PM-01	18	12	21	9	10	23	7	44	26	82
2020	PM-04	20	4	20	12	4	40	0	40	27	25
2020	PM-05	21	29	7	7	0	36	0	78	11	14
2020	PM-06	5	12	12	6	2	50	12	44	23	129
2019	PM	10	18	20	6	6	32	9	47	20	197
2019	PM-01	5	20	17	6	8	32	14	44	25	66
2019	PM-04	18	24	18	6	0	29	6	64	9	17
2019	PM-05	7	29	21	0	0	36	7	63	0	14
2019	PM-06	13	15	22	7	6	32	5	43	22	95
2018	PM	10	17	29	4	6	29	5	41	14	181
2018	PM-01	15	33	27	0	4	19	2	61	5	52
2018	PM-04	8	23	8	15	15	31	0	44	44	13
2018	PM-06	8	9	33	4	6	33	8	28	17	101
2017	PM	15	15	19	8	6	32	5	47	23	180
2017	PM-01	15	24	33	5	2	19	2	49	9	42
2017	PM-04	6	6	0	26	13	42	6	25	75	16
2017	PM-05	15	23	0	15	15	23	8	56	44	13
2017	PM-06	16	11	19	6	6	36	6	47	20	105
2014	PM	14	15	21	9	4	35	2	47	20	193
2014	PM-01	15	18	20	12	2	30	3	49	20	60
2014	PM-04	37	42	11	0	0	11	0	88	0	19
2014	PM-05	16	5	21	0	5	53	0	44	11	19
2014	PM-06	10	10	24	11	6	38	1	33	27	90

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	24	26	17	7	5	18	2	63	15	253
2020	PM-01	27	27	13	11	11	9	2	60	25	82
2020	PM-04	24	24	32	8	4	8	0	52	13	25
2020	PM-05	50	36	0	7	0	7	0	92	8	14
2020	PM-06	19	26	19	4	2	26	2	64	9	129
2019	PM	28	26	21	4	8	12	1	62	14	195
2019	PM-01	27	23	20	3	11	14	3	60	16	66
2019	PM-04	24	47	6	6	6	12	0	80	13	17
2019	PM-05	29	29	29	0	7	7	0	62	8	14
2019	PM-06	29	25	22	5	8	12	0	61	15	93
2018	PM	22	27	30	6	3	11	0	56	10	179
2018	PM-01	26	32	24	4	2	12	0	66	7	50
2018	PM-04	21	43	7	7	0	21	0	82	9	14
2018	PM-06	20	26	34	6	5	9	0	51	12	100
2017	PM	22	34	20	5	5	12	1	65	12	178
2017	PM-01	18	41	24	5	2	10	0	65	8	41
2017	PM-04	19	26	18	13	6	18	0	55	23	16
2017	PM-05	38	31	0	15	8	8	0	75	25	13
2017	PM-06	24	34	20	3	6	13	1	66	10	104
2014	PM	19	26	23	8	2	21	0	58	13	193
2014	PM-01	20	26	32	8	0	14	0	53	10	60
2014	PM-04	37	37	5	5	5	11	0	82	12	19
2014	PM-05	21	21	10	10	0	38	0	67	17	19
2014	PM-06	16	24	22	9	3	26	0	54	16	90

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	9	91	253
2020	PM-01	12	88	82
2020	PM-06	9	91	129
2019	PM	7	93	196
2019	PM-05	0	100	14
2019	PM-06	9	91	94
2018	PM	7	93	185
2018	PM-04	0	100	13
2018	PM-05	0	100	10
2018	PM-06	10	90	104

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	36	64	14

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	14
2018	PM	0	100	13

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	PM	100	22
2020	PM-06	100	11
2019	PM	100	14
2018	PM	100	13

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	0	100	13

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	0	100	13

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	23	77	22
2019	PM	50	50	14
2018	PM	38	62	13

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	38	62	13

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	36	64	22
2020	PM-01	50	50	10
2019	PM	64	36	14
2018	PM	62	38	13

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	54	46	13

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2020	PM	100	22
2020	PM-06	100	11
2019	PM	100	14
2018	PM	100	13

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	0	100	22
2020	PM-06	0	100	11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	PM	100	22
2020	PM-06	100	11
2019	PM	100	14
2018	PM	100	13

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	14
2018	PM	0	100	13

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	36	64	22
2019	PM	64	36	14
2018	PM	38	62	13

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	38	62	13

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	36	64	22

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	14

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	14

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	0	100	13

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	36	64	22
2018	PM	38	62	13

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	0	100	12

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	0	100	12

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	0	100	12

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	0	100	12

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	0	100	12

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	0	100	12

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	50	50	12

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	58	42	12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	13	12	20	6	4	40	5	46	18	250
2020	PM-01	20	11	22	5	10	28	5	45	22	82
2020	PM-04	16	8	28	16	0	32	0	35	24	25
2020	PM-05	23	46	0	0	0	31	0	100	0	13
2020	PM-06	8	11	19	4	2	50	6	43	14	127
2019	PM	11	17	23	5	5	33	7	46	16	196
2019	PM-01	10	16	19	3	7	31	12	47	18	67
2019	PM-04	13	31	13	19	0	25	0	58	25	16
2019	PM-05	7	21	21	0	7	43	0	50	13	14
2019	PM-06	12	16	28	4	4	32	4	43	13	94
2018	PM	15	14	27	4	3	35	3	46	11	184
2018	PM-01	22	22	29	2	2	24	0	56	5	51
2018	PM-04	7	29	14	0	7	36	7	63	13	14
2018	PM-05	20	10	20	0	0	50	0	60	0	10
2018	PM-06	12	9	28	5	3	39	5	36	14	103
2017	PM	13	15	21	4	2	42	4	51	10	180
2017	PM-01	17	26	28	2	0	26	0	59	3	42
2017	PM-04	0	13	13	0	0	61	13	50	0	16
2017	PM-05	8	23	8	8	0	46	8	67	17	13
2017	PM-06	14	8	21	5	3	45	4	44	15	105
2014	PM	15	10	22	3	1	43	5	50	8	192
2014	PM-01	13	12	27	4	2	36	7	44	9	59
2014	PM-04	37	37	5	0	5	11	5	88	6	19
2014	PM-05	10	0	21	0	0	64	5	33	0	19
2014	PM-06	13	7	23	4	0	49	3	42	9	90

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	23	26	20	6	4	20	0	62	13	254
2020	PM-01	29	20	18	7	10	15	1	58	20	82
2020	PM-04	24	24	28	16	0	8	0	52	17	25
2020	PM-05	36	50	0	7	0	7	0	92	8	14
2020	PM-06	18	28	22	2	2	28	0	64	6	130
2019	PM	26	31	18	4	6	12	2	67	12	197
2019	PM-01	25	30	16	3	7	15	3	67	13	67
2019	PM-04	25	38	6	13	13	6	0	67	27	16
2019	PM-05	21	36	21	0	7	14	0	67	8	14
2019	PM-06	27	31	22	4	4	11	1	65	10	95
2018	PM	27	28	25	4	3	13	0	63	8	183
2018	PM-01	33	29	25	2	2	8	0	68	4	51
2018	PM-04	43	36	7	0	0	14	0	92	0	14
2018	PM-05	20	50	10	0	0	20	0	88	0	10
2018	PM-06	23	24	29	7	3	15	0	54	11	102
2017	PM	23	36	18	3	2	18	0	72	6	179
2017	PM-01	18	42	29	0	2	10	0	66	3	41
2017	PM-04	19	45	0	0	0	36	0	100	0	16
2017	PM-05	8	46	8	8	0	31	0	78	11	13
2017	PM-06	28	31	17	4	3	16	0	71	8	105
2014	PM	26	29	20	3	2	20	1	69	5	193
2014	PM-01	25	23	28	4	2	15	3	59	6	60
2014	PM-04	47	32	5	0	5	11	0	88	6	19
2014	PM-05	26	22	16	0	0	36	0	75	0	19
2014	PM-06	22	33	19	3	1	21	0	70	6	90

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	11	19	24	20	26	0	30	46	253
2020	PM-01	5	16	23	20	37	0	21	56	82
2020	PM-04	16	0	32	28	20	4	17	50	25
2020	PM-05	8	46	23	15	8	0	54	23	13
2020	PM-06	15	21	24	18	22	0	36	40	130

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	30	24	25	9	10	1	0	54	20	253
2020	PM-01	27	20	29	11	11	1	1	48	23	82
2020	PM-04	20	20	24	24	12	0	0	40	36	25
2020	PM-05	21	36	21	7	14	0	0	57	21	14
2020	PM-06	34	26	23	6	9	1	0	61	16	129
2019	PM	18	25	22	14	20	0	1	43	34	198
2019	PM-01	12	21	10	21	34	0	1	33	56	67
2019	PM-04	6	35	35	18	6	0	0	41	24	17
2019	PM-05	29	21	14	7	29	0	0	50	36	14
2019	PM-06	21	27	28	11	12	0	1	49	22	95
2018	PM	16	22	22	22	17	0	2	38	39	184
2018	PM-01	10	13	21	35	21	0	0	23	56	52
2018	PM-04	14	7	29	36	14	0	0	21	50	14
2018	PM-05	0	30	10	20	40	0	0	30	60	10
2018	PM-06	21	26	24	14	13	0	3	48	27	102
2017	PM	12	22	26	21	19	0	1	35	39	180
2017	PM-01	9	19	24	24	23	0	0	29	47	42
2017	PM-04	13	32	13	25	18	0	0	45	42	16
2017	PM-05	8	15	31	8	38	0	0	23	46	13
2017	PM-06	14	23	26	21	15	0	1	38	36	105

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	12	24	22	17	24	0	36	41	254
2020	PM-01	17	24	26	11	22	0	41	33	82
2020	PM-04	12	28	20	24	16	0	40	40	25
2020	PM-05	14	14	29	14	29	0	29	43	14
2020	PM-06	8	25	21	20	26	0	33	46	130
2019	PM	13	20	23	19	25	1	33	44	198
2019	PM-01	21	21	21	22	15	0	42	37	67
2019	PM-04	18	41	18	6	18	0	59	24	17
2019	PM-05	14	36	21	14	14	0	50	29	14
2019	PM-06	4	15	24	20	36	1	19	56	95
2018	PM	8	19	28	23	21	1	28	44	185
2018	PM-01	15	33	31	12	10	0	48	21	52
2018	PM-04	0	21	43	29	7	0	21	36	14
2018	PM-05	10	10	50	20	10	0	20	30	10
2018	PM-06	6	13	22	28	30	1	19	59	103
2017	PM	7	22	23	21	27	1	29	48	180
2017	PM-01	5	34	24	19	19	0	38	38	42
2017	PM-04	13	26	39	18	5	0	39	23	16
2017	PM-05	15	23	31	8	23	0	38	31	13
2017	PM-06	6	17	18	24	35	1	23	59	105

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	24	23	25	13	15	0	1	47	28	253
2020	PM-01	32	20	24	9	15	0	1	52	23	82
2020	PM-04	8	32	36	16	4	0	4	42	21	25
2020	PM-05	29	14	29	14	14	0	0	43	29	14
2020	PM-06	22	24	22	16	16	0	0	46	32	129
2019	PM	20	24	19	21	14	1	1	45	35	197
2019	PM-01	29	26	17	18	8	3	0	56	27	66
2019	PM-04	29	29	18	6	12	0	6	63	19	17
2019	PM-05	29	29	14	21	7	0	0	57	29	14
2019	PM-06	9	22	22	25	20	0	1	32	46	95
2018	PM	17	23	26	17	14	1	2	41	32	185
2018	PM-01	27	29	35	2	4	0	4	58	6	52
2018	PM-04	21	29	36	14	0	0	0	50	14	14
2018	PM-05	20	20	60	0	0	0	0	40	0	10
2018	PM-06	12	17	18	27	23	2	0	30	51	103
2017	PM	13	29	15	19	22	0	2	43	41	180
2017	PM-01	17	41	9	21	9	0	2	59	31	42
2017	PM-04	13	39	18	24	0	0	6	55	26	16
2017	PM-05	8	46	15	15	8	0	8	58	25	13
2017	PM-06	12	20	16	18	33	0	1	32	51	105

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	25	17	24	13	15	4	1	45	30	252
2020	PM-01	22	15	24	15	23	1	0	37	38	82
2020	PM-04	8	13	33	21	25	0	0	21	46	24
2020	PM-05	36	7	36	0	14	7	0	46	15	14
2020	PM-06	29	22	22	11	9	6	2	55	22	129
2019	PM	13	22	23	20	18	2	1	37	39	196
2019	PM-01	13	19	22	25	13	4	1	35	41	67
2019	PM-04	18	29	29	6	18	0	0	47	24	17
2019	PM-05	14	29	36	14	7	0	0	43	21	14
2019	PM-06	11	22	22	20	24	1	1	33	45	93
2018	PM	9	24	30	19	17	1	1	33	37	183
2018	PM-01	14	29	25	16	14	0	2	44	30	51
2018	PM-04	0	14	29	21	29	7	0	15	54	14
2018	PM-05	10	30	40	10	10	0	0	40	20	10
2018	PM-06	7	22	29	23	20	0	0	28	42	102
2017	PM	11	21	18	23	27	0	0	32	50	179
2017	PM-01	5	30	15	24	26	0	0	35	50	42
2017	PM-04	19	13	26	29	13	0	0	32	42	16
2017	PM-05	15	15	38	15	15	0	0	31	31	13
2017	PM-06	13	16	16	22	33	0	0	29	55	104

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	37	19	14	11	13	1	5	59	26	253
2020	PM-01	43	19	14	6	7	1	10	69	15	81
2020	PM-04	20	32	24	16	4	0	4	54	21	25
2020	PM-05	36	21	14	0	21	0	7	62	23	14
2020	PM-06	36	17	12	15	16	2	2	55	32	130
2019	PM	36	22	11	9	14	1	8	63	26	195
2019	PM-01	55	17	9	3	5	2	11	81	9	66
2019	PM-04	31	25	25	0	6	0	13	64	7	16
2019	PM-05	50	21	14	7	0	0	7	77	8	14
2019	PM-06	19	26	10	15	26	0	5	47	43	94
2018	PM	34	17	14	9	14	1	10	58	26	184
2018	PM-01	54	13	10	2	2	0	19	83	5	52
2018	PM-04	38	8	23	15	0	8	8	55	18	13
2018	PM-05	70	10	20	0	0	0	0	80	0	10
2018	PM-06	20	18	16	14	24	1	7	42	41	103
2017	PM	30	24	12	10	15	0	9	59	28	177
2017	PM-01	42	18	13	0	2	0	25	80	3	40
2017	PM-04	65	19	5	5	0	0	6	90	5	16
2017	PM-05	31	46	8	0	8	0	8	83	8	13
2017	PM-06	20	24	13	16	24	0	3	45	41	104

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	22	24	22	13	16	1	0	48	30	254
2020	PM-01	26	28	22	11	12	1	0	54	23	82
2020	PM-04	12	44	12	16	16	0	0	56	32	25
2020	PM-05	21	21	29	14	14	0	0	43	29	14
2020	PM-06	23	19	23	14	18	2	1	43	33	130
2019	PM	24	26	19	12	16	1	2	52	29	194
2019	PM-01	35	29	15	11	6	2	3	67	17	66
2019	PM-04	35	47	18	0	0	0	0	82	0	17
2019	PM-05	36	7	29	14	14	0	0	43	29	14
2019	PM-06	11	24	21	15	28	0	1	35	44	92
2018	PM	24	19	23	12	20	1	1	43	33	183
2018	PM-01	41	25	16	6	8	2	2	69	14	51
2018	PM-04	29	7	57	7	0	0	0	36	7	14
2018	PM-05	20	10	60	0	10	0	0	30	10	10
2018	PM-06	15	17	20	17	31	0	1	32	49	102
2017	PM	22	25	21	17	12	1	2	48	30	180
2017	PM-01	29	38	19	7	2	0	5	70	10	42
2017	PM-04	45	13	32	10	0	0	0	58	10	16
2017	PM-05	23	46	15	8	8	0	0	69	15	13
2017	PM-06	16	17	21	24	19	1	2	34	44	105

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	24	23	20	11	14	1	7	51	27	253
2020	PM-01	24	21	20	7	20	1	7	49	29	82
2020	PM-04	32	12	12	16	24	0	4	46	42	25
2020	PM-05	21	7	43	7	14	0	7	31	23	14
2020	PM-06	23	26	20	13	9	2	6	54	24	129

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	24	30	23	13	7	2	2	56	20	254
2020	PM-01	27	27	15	18	7	4	2	57	27	82
2020	PM-04	16	24	40	16	4	0	0	40	20	25
2020	PM-05	14	64	14	0	0	0	7	85	0	14
2020	PM-06	26	28	25	10	8	2	2	56	18	130
2019	PM	25	27	24	15	6	1	2	54	22	197
2019	PM-01	33	18	27	10	6	3	3	54	17	67
2019	PM-04	29	41	18	12	0	0	0	71	12	17
2019	PM-05	14	57	14	14	0	0	0	71	14	14
2019	PM-06	21	27	22	20	9	0	1	48	29	94
2018	PM	17	35	22	13	10	1	3	54	23	184
2018	PM-01	19	42	15	15	6	0	2	63	22	52
2018	PM-04	14	50	21	14	0	0	0	64	14	14
2018	PM-06	17	30	24	11	14	1	4	49	26	103
2017	PM	17	29	29	17	6	1	2	47	24	180
2017	PM-01	12	36	24	17	7	0	5	50	25	42
2017	PM-04	6	42	39	6	6	0	0	49	13	16
2017	PM-05	23	31	31	8	8	0	0	54	15	13
2017	PM-06	20	22	30	20	6	1	2	43	27	105

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	20	31	22	12	11	2	1	53	24	254
2020	PM-01	17	29	21	13	17	1	1	48	31	82
2020	PM-04	4	16	40	28	12	0	0	20	40	25
2020	PM-05	36	29	7	14	14	0	0	64	29	14
2020	PM-06	24	35	22	8	7	3	1	61	16	130
2019	PM	21	28	20	15	11	3	2	52	27	196
2019	PM-01	22	21	25	10	13	6	1	47	26	67
2019	PM-04	12	35	12	18	18	0	6	50	38	17
2019	PM-05	29	29	14	21	7	0	0	57	29	14
2019	PM-06	22	33	16	17	10	1	1	56	27	93
2018	PM	18	29	24	14	13	2	1	48	28	184
2018	PM-01	23	31	23	17	4	0	2	55	22	52
2018	PM-04	7	21	50	14	7	0	0	29	21	14
2018	PM-06	17	28	20	14	18	3	0	46	33	103
2017	PM	19	29	23	19	9	0	2	48	29	180
2017	PM-01	15	40	14	19	9	0	2	56	29	42
2017	PM-04	26	19	35	19	0	0	0	45	19	16
2017	PM-05	0	46	23	15	15	0	0	46	31	13
2017	PM-06	21	24	24	21	9	0	2	46	30	105

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	35	32	17	9	6	1	1	68	15	252
2020	PM-01	31	26	16	11	14	1	0	58	25	80
2020	PM-04	12	32	24	20	8	0	4	46	29	25
2020	PM-05	29	43	7	21	0	0	0	71	21	14
2020	PM-06	42	35	17	4	2	1	0	78	5	130
2019	PM	35	22	20	12	7	1	3	59	20	197
2019	PM-01	34	19	19	15	6	1	4	57	22	67
2019	PM-04	29	12	29	18	6	0	6	44	25	17
2019	PM-05	29	29	29	7	7	0	0	57	14	14
2019	PM-06	36	26	17	11	9	1	1	63	20	94
2018	PM	28	26	28	8	7	1	2	56	16	183
2018	PM-01	33	22	31	8	4	0	2	56	12	51
2018	PM-04	7	29	50	14	0	0	0	36	14	14
2018	PM-06	27	28	24	8	9	1	3	58	17	103
2017	PM	29	32	21	9	4	2	2	65	13	180
2017	PM-01	29	47	7	7	5	2	2	80	12	42
2017	PM-04	26	32	35	6	0	0	0	58	6	16
2017	PM-05	15	38	23	15	8	0	0	54	23	13
2017	PM-06	32	25	24	10	4	3	3	60	14	105

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	35	28	17	9	10	2	1	64	19	248
2020	PM-01	35	13	24	11	16	1	0	48	28	80
2020	PM-04	30	30	17	0	17	0	4	64	18	23
2020	PM-05	43	43	14	0	0	0	0	86	0	14
2020	PM-06	35	34	13	9	5	2	1	72	15	128
2019	PM	31	22	17	14	12	1	3	55	27	196
2019	PM-01	39	14	18	9	12	2	6	57	23	66
2019	PM-04	24	35	24	12	0	0	6	63	13	17
2019	PM-05	29	50	7	7	7	0	0	79	14	14
2019	PM-06	27	21	17	19	15	0	1	48	34	94

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	21	29	25	18	7	0	50	25	253
2020	PM-01	37	26	15	12	10	0	63	22	81
2020	PM-04	12	32	24	28	4	0	44	32	25
2020	PM-05	29	14	43	7	7	0	43	14	14
2020	PM-06	12	30	30	22	6	1	42	28	130

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	16	31	22	17	15	0	0	46	32	252
2020	PM-01	14	30	20	12	25	0	0	43	37	81
2020	PM-04	8	44	16	12	20	0	0	52	32	25
2020	PM-05	21	43	14	7	14	0	0	64	21	14
2020	PM-06	19	27	26	20	9	0	0	46	29	129
2019	PM	34	25	21	7	10	1	2	61	18	195
2019	PM-01	37	22	19	3	13	1	3	63	17	67
2019	PM-04	35	12	35	6	6	0	6	50	13	17
2019	PM-05	36	29	7	21	7	0	0	64	29	14
2019	PM-06	29	30	22	9	9	0	1	60	18	92
2018	PM	29	26	21	14	8	2	1	56	22	184
2018	PM-01	35	23	25	17	0	0	0	58	17	52
2018	PM-04	7	14	57	21	0	0	0	21	21	14
2018	PM-06	28	28	15	11	15	3	1	59	26	103
2017	PM	27	31	25	11	3	2	2	59	15	177
2017	PM-01	22	42	17	15	2	0	2	66	17	42
2017	PM-04	39	19	18	13	0	5	6	65	14	16
2017	PM-05	23	38	8	23	8	0	0	62	31	13
2017	PM-06	27	27	31	7	4	2	2	56	11	102

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	34	29	22	9	5	0	1	64	14	253
2020	PM-01	36	25	22	10	6	1	0	61	16	81
2020	PM-04	16	32	20	28	4	0	0	48	32	25
2020	PM-05	29	50	21	0	0	0	0	79	0	14
2020	PM-06	38	28	22	5	5	0	2	67	11	130
2019	PM	42	21	16	8	10	1	3	65	19	195
2019	PM-01	54	11	11	8	11	2	5	69	20	65
2019	PM-04	41	24	12	12	6	0	6	69	19	17
2019	PM-05	36	36	14	7	7	0	0	71	14	14
2019	PM-06	33	27	21	7	11	0	1	60	18	94
2018	PM	38	29	17	4	8	1	3	69	13	183
2018	PM-01	39	33	20	0	0	0	8	79	0	51
2018	PM-04	57	21	21	0	0	0	0	79	0	14
2018	PM-06	35	28	15	7	14	1	1	64	21	103
2017	PM	43	30	16	5	4	0	2	74	9	179
2017	PM-01	36	33	17	7	2	0	5	73	10	42
2017	PM-04	58	13	13	6	0	5	5	79	7	16
2017	PM-05	54	31	0	8	8	0	0	85	15	13
2017	PM-06	41	30	19	4	5	0	1	72	9	104

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	29	36	23	7	4	0	2	66	10	253
2020	PM-01	37	25	23	10	4	0	1	63	14	81
2020	PM-04	28	44	16	4	4	0	4	75	8	25
2020	PM-05	21	43	36	0	0	0	0	64	0	14
2020	PM-06	25	41	22	5	4	1	2	68	9	130

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	63	17	8	2	1	2	6	87	4	251
2020	PM-01	60	19	12	1	0	1	6	85	1	81
2020	PM-04	71	13	4	0	0	0	13	95	0	24
2020	PM-05	71	14	0	7	0	0	7	92	8	14
2020	PM-06	64	18	6	3	2	2	5	88	6	129
2019	PM	64	13	7	3	3	1	9	86	6	196
2019	PM-01	64	9	5	6	2	3	12	86	9	66
2019	PM-04	76	12	0	0	0	0	12	100	0	17
2019	PM-05	64	21	7	7	0	0	0	86	7	14
2019	PM-06	62	15	10	1	4	0	9	84	6	94
2018	PM	60	17	7	2	3	1	9	86	6	184
2018	PM-01	58	25	8	0	0	0	10	91	0	52
2018	PM-04	79	7	0	0	0	0	14	100	0	14
2018	PM-06	59	14	9	3	6	1	9	81	10	103

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	74	9	5	4	3	1	5	88	7	252
2020	PM-01	67	9	10	5	6	0	4	78	12	81
2020	PM-04	68	16	0	4	0	0	12	95	5	25
2020	PM-05	79	0	14	0	0	0	7	85	0	14
2020	PM-06	80	8	2	3	2	2	4	93	6	129
2019	PM	72	11	4	3	5	2	4	88	8	196
2019	PM-01	68	14	3	5	5	2	5	87	10	66
2019	PM-04	88	0	6	0	0	0	6	94	0	17
2019	PM-05	92	8	0	0	0	0	0	100	0	13
2019	PM-06	69	12	5	2	6	2	3	86	9	95
2018	PM	72	11	4	2	3	1	8	90	5	183
2018	PM-01	71	14	6	0	2	0	8	91	2	51
2018	PM-04	86	0	7	0	0	0	7	92	0	14
2018	PM-06	70	10	3	3	5	1	9	88	9	103
2017	PM	70	15	4	3	4	0	4	89	7	178
2017	PM-01	65	15	7	10	0	0	2	82	10	40
2017	PM-04	69	18	0	0	6	0	6	93	7	16
2017	PM-05	69	23	8	0	0	0	0	92	0	13
2017	PM-06	74	14	2	1	5	0	4	92	6	105

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	72	16	5	2	0	0	4	92	2	251
2020	PM-01	68	20	7	1	0	1	2	91	1	81
2020	PM-04	63	25	4	0	0	0	8	95	0	24
2020	PM-05	62	15	8	8	0	0	8	83	8	13
2020	PM-06	77	12	4	2	1	0	5	94	2	130
2019	PM	57	30	5	4	1	1	4	90	5	196
2019	PM-01	51	28	6	7	0	0	7	85	8	67
2019	PM-04	65	29	6	0	0	0	0	94	0	17
2019	PM-05	69	23	0	8	0	0	0	92	8	13
2019	PM-06	57	32	4	1	2	1	2	92	3	94
2018	PM	61	24	9	2	1	0	4	88	3	185
2018	PM-01	51	25	12	2	2	0	8	83	4	51
2018	PM-04	57	21	7	7	0	0	7	85	8	14
2018	PM-05	20	70	10	0	0	0	0	90	0	10
2018	PM-06	67	21	8	1	1	0	2	90	2	104
2017	PM	60	26	7	4	1	0	3	88	5	180
2017	PM-01	54	29	7	7	0	0	2	85	7	42
2017	PM-04	68	19	6	6	0	0	0	87	6	16
2017	PM-05	38	38	15	0	8	0	0	77	8	13
2017	PM-06	65	24	6	2	0	0	3	92	2	105

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	62	15	10	4	6	0	4	80	9	253
2020	PM-01	54	19	12	1	11	0	2	75	13	81
2020	PM-04	52	24	8	4	0	0	12	86	5	25
2020	PM-05	64	7	21	0	0	0	7	77	0	14
2020	PM-06	68	12	8	5	4	0	2	82	9	130
2019	PM	55	20	7	5	9	1	3	78	14	196
2019	PM-01	55	23	6	5	5	2	6	84	10	66
2019	PM-04	65	35	0	0	0	0	0	100	0	17
2019	PM-05	85	15	0	0	0	0	0	100	0	13
2019	PM-06	49	16	9	7	15	1	2	67	23	95
2018	PM	54	19	12	4	7	0	4	77	11	182
2018	PM-01	57	18	12	4	2	0	8	81	6	51
2018	PM-04	64	14	14	0	0	0	7	85	0	14
2018	PM-05	50	20	20	10	0	0	0	70	10	10
2018	PM-06	51	21	10	5	11	0	2	74	16	101
2017	PM	53	28	8	2	5	0	3	84	7	180
2017	PM-01	53	31	5	5	5	0	2	85	10	42
2017	PM-04	56	24	13	0	6	0	0	81	6	16
2017	PM-05	69	23	8	0	0	0	0	92	0	13
2017	PM-06	53	28	10	1	6	0	3	83	7	105

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	64	4	4	1	0	0	26	94	2	253
2020	PM-01	67	1	2	1	0	0	28	95	2	81
2020	PM-04	44	12	12	4	0	0	28	78	6	25
2020	PM-05	57	0	7	0	7	0	29	80	10	14
2020	PM-06	67	5	2	0	0	1	25	97	0	130
2019	PM	62	10	3	1	1	1	25	95	1	195
2019	PM-01	63	9	0	0	0	0	28	100	0	67
2019	PM-04	47	12	0	6	0	0	35	91	9	17
2019	PM-05	69	23	0	0	0	0	8	100	0	13
2019	PM-06	63	9	4	0	1	1	22	93	1	93
2018	PM	52	12	4	1	1	0	30	91	2	183
2018	PM-01	59	6	0	0	0	0	35	100	0	49
2018	PM-04	50	7	7	7	0	0	29	80	10	14
2018	PM-05	40	20	0	0	0	0	40	100	0	10
2018	PM-06	49	15	7	1	1	0	27	88	3	104
2017	PM	48	15	8	1	1	0	29	87	2	180
2017	PM-01	48	12	0	0	2	0	38	96	4	42
2017	PM-04	29	32	19	0	0	0	19	76	0	16
2017	PM-05	31	15	15	0	0	0	38	75	0	13
2017	PM-06	53	13	8	1	0	0	25	89	1	105

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	64	19	10	3	2	0	2	85	4	252
2020	PM-01	67	19	9	1	2	1	1	87	4	81
2020	PM-04	68	16	4	4	0	0	8	91	4	25
2020	PM-05	71	7	21	0	0	0	0	79	0	14
2020	PM-06	62	20	10	4	2	0	2	84	6	129
2019	PM	57	22	12	2	2	1	5	84	4	196
2019	PM-01	63	22	4	1	0	0	9	93	2	67
2019	PM-04	71	24	0	0	0	0	6	100	0	17
2019	PM-05	69	23	0	8	0	0	0	92	8	13
2019	PM-06	47	22	21	1	4	1	3	72	6	94
2018	PM	47	20	17	7	3	0	7	72	10	184
2018	PM-01	51	29	12	0	0	0	8	87	0	51
2018	PM-04	50	14	14	0	7	0	14	75	8	14
2018	PM-05	20	30	30	20	0	0	0	50	20	10
2018	PM-06	47	15	19	11	4	0	5	64	15	103
2017	PM	45	25	15	7	1	0	6	75	9	178
2017	PM-01	50	19	14	10	2	0	5	72	13	42
2017	PM-04	42	26	6	6	0	0	19	84	8	16
2017	PM-05	42	25	33	0	0	0	0	67	0	12
2017	PM-06	45	27	15	8	1	0	4	75	9	104

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	38	15	12	11	21	1	3	55	33	252
2020	PM-01	40	12	11	10	23	2	1	54	35	81
2020	PM-04	52	20	4	16	4	0	4	75	21	25
2020	PM-05	43	7	7	7	21	0	14	58	33	14
2020	PM-06	33	17	14	10	23	0	2	52	34	129
2019	PM	45	16	17	7	10	1	5	64	18	197
2019	PM-01	40	18	16	3	15	1	6	63	19	67
2019	PM-04	47	12	18	18	0	0	6	63	19	17
2019	PM-05	62	15	15	0	8	0	0	77	8	13
2019	PM-06	44	16	18	8	8	1	4	63	18	95
2018	PM	49	15	8	7	16	1	5	68	24	184
2018	PM-01	53	14	10	8	6	0	10	74	15	51
2018	PM-04	71	0	7	7	0	7	7	83	8	14
2018	PM-05	50	20	10	0	20	0	0	70	20	10
2018	PM-06	44	15	8	7	23	0	4	61	31	103
2017	PM	51	20	8	4	12	1	4	74	17	180
2017	PM-01	55	19	7	2	7	0	9	81	10	42
2017	PM-04	58	13	16	6	0	0	6	76	7	16
2017	PM-05	62	38	0	0	0	0	0	100	0	13
2017	PM-06	48	17	8	5	18	1	3	67	24	105

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	38	33	15	6	4	1	3	74	10	252
2020	PM-01	40	33	16	2	4	2	2	77	6	81
2020	PM-04	28	40	16	4	8	0	4	71	13	25
2020	PM-05	36	29	21	7	0	0	7	69	8	14
2020	PM-06	40	31	15	9	3	1	2	73	12	129
2019	PM	53	23	11	3	2	2	6	83	5	193
2019	PM-01	55	18	11	0	2	3	11	86	2	65
2019	PM-04	47	18	24	6	0	0	6	69	6	17
2019	PM-05	54	23	15	0	8	0	0	77	8	13
2019	PM-06	52	28	9	4	2	2	3	84	7	93
2018	PM	48	28	12	4	2	1	5	81	6	185
2018	PM-01	43	31	14	4	0	0	8	81	4	51
2018	PM-04	57	21	14	7	0	0	0	79	7	14
2018	PM-05	50	20	30	0	0	0	0	70	0	10
2018	PM-06	48	28	9	5	3	2	6	82	8	104
2017	PM	46	31	12	3	1	1	7	83	4	179
2017	PM-01	48	33	7	2	0	0	9	89	3	42
2017	PM-04	48	33	14	0	0	0	5	86	0	15
2017	PM-05	31	46	23	0	0	0	0	77	0	13
2017	PM-06	48	27	12	4	1	1	7	81	5	105

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	16	36	29	12	7	52	19	254
2020	PM-01	16	35	32	6	11	51	17	82
2020	PM-04	16	48	8	20	8	64	28	25
2020	PM-05	7	57	29	7	0	64	7	14
2020	PM-06	18	32	31	14	6	49	20	130

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	7	25	37	20	10	1	0	33	30	252
2020	PM-01	11	28	35	16	9	1	0	40	25	82
2020	PM-04	0	36	36	24	4	0	0	36	28	25
2020	PM-05	7	21	50	7	14	0	0	29	21	14
2020	PM-06	6	22	38	22	11	1	0	28	33	128
2019	PM	9	22	37	18	13	1	1	32	31	196
2019	PM-01	16	28	31	12	9	1	1	46	22	67
2019	PM-04	6	41	41	12	0	0	0	47	12	17
2019	PM-05	21	29	21	29	0	0	0	50	29	14
2019	PM-06	3	13	41	22	20	0	0	16	43	94
2018	PM	6	31	32	22	9	0	0	37	31	186
2018	PM-01	12	40	40	6	2	0	0	52	8	52
2018	PM-04	0	29	57	14	0	0	0	29	14	14
2018	PM-05	0	40	50	10	0	0	0	40	10	10
2018	PM-06	5	23	24	33	15	0	0	28	48	104
2017	PM	5	22	42	21	10	0	0	27	31	179
2017	PM-01	10	26	42	17	5	0	0	36	22	42
2017	PM-04	7	39	39	16	0	0	0	45	16	16
2017	PM-05	0	15	69	15	0	0	0	15	15	13
2017	PM-06	3	18	39	24	16	0	0	21	40	104

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	13	26	42	15	4	0	0	19	40	253
2020	PM-01	16	22	40	16	6	0	0	22	38	82
2020	PM-04	8	40	44	8	0	0	0	8	48	25
2020	PM-05	15	23	38	23	0	0	0	23	38	13
2020	PM-06	12	28	42	15	4	0	0	18	40	130
2019	PM	16	26	35	13	8	1	2	22	42	198
2019	PM-01	9	18	34	18	16	1	3	36	28	67
2019	PM-04	6	0	47	35	12	0	0	47	6	17
2019	PM-05	0	50	21	7	21	0	0	29	50	14
2019	PM-06	25	33	35	6	0	0	1	6	59	95
2018	PM	16	24	36	18	6	0	1	24	40	182
2018	PM-01	4	10	44	29	13	0	0	42	13	52
2018	PM-04	0	21	64	14	0	0	0	14	21	14
2018	PM-05	10	30	40	20	0	0	0	20	40	10
2018	PM-06	27	32	26	10	4	0	1	14	60	100
2017	PM	8	29	42	13	5	1	2	18	39	180
2017	PM-01	5	22	40	21	7	0	5	30	28	42
2017	PM-04	0	29	39	19	13	0	0	32	29	16
2017	PM-05	8	15	69	8	0	0	0	8	23	13
2017	PM-06	12	35	39	9	4	1	1	13	47	105

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	30	45	11	7	4	3	0	77	11	254
2020	PM-01	35	34	12	5	10	4	0	72	15	82
2020	PM-04	28	52	12	4	0	4	0	83	4	25
2020	PM-05	57	36	7	0	0	0	0	93	0	14
2020	PM-06	25	52	11	9	2	2	0	78	11	130
2019	PM	19	44	19	10	5	3	0	65	15	195
2019	PM-01	27	33	23	9	5	3	0	63	14	66
2019	PM-04	12	65	12	6	6	0	0	76	12	17
2019	PM-05	0	71	7	14	0	7	0	77	15	14
2019	PM-06	18	44	20	11	5	2	0	63	16	94
2018	PM	17	35	25	12	6	4	0	54	19	186
2018	PM-01	21	25	35	10	0	10	0	51	11	52
2018	PM-04	21	50	14	7	0	7	0	77	8	14
2018	PM-05	10	60	10	0	10	10	0	78	11	10
2018	PM-06	15	36	24	15	9	1	0	51	24	104
2017	PM	11	36	22	15	10	6	1	50	27	180
2017	PM-01	13	36	30	9	7	5	0	51	17	42
2017	PM-04	0	39	11	19	0	24	6	56	28	16
2017	PM-05	31	38	8	0	15	8	0	75	17	13
2017	PM-06	10	35	21	18	12	3	0	47	32	105

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	23	30	17	15	11	5	55	27	254
2020	PM-01	28	26	16	12	13	5	56	27	82
2020	PM-04	8	40	16	24	8	4	50	33	25
2020	PM-05	36	50	0	14	0	0	86	14	14
2020	PM-06	22	28	19	15	10	5	53	27	130

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	27	36	9	12	13	3	0	65	25	254
2020	PM-01	28	33	7	12	16	2	1	63	29	82
2020	PM-04	20	44	16	12	8	0	0	64	20	25
2020	PM-05	57	21	0	0	14	7	0	85	15	14
2020	PM-06	25	38	10	12	12	4	0	65	25	130

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	33	35	14	6	5	7	1	73	11	254
2020	PM-01	34	27	13	9	10	6	1	66	20	82
2020	PM-04	28	32	28	4	0	8	0	65	4	25
2020	PM-05	64	14	14	0	0	7	0	85	0	14
2020	PM-06	29	42	12	5	3	7	1	78	9	130

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	20	33	19	14	11	2	0	55	26	254
2020	PM-01	24	29	16	12	17	1	0	54	30	82
2020	PM-04	8	32	32	8	16	4	0	42	25	25
2020	PM-05	29	50	14	0	0	7	0	85	0	14
2020	PM-06	19	34	19	18	8	2	0	54	26	130
2019	PM	14	33	22	15	16	1	0	47	31	197
2019	PM-01	19	34	25	10	10	0	0	54	21	67
2019	PM-04	12	47	18	12	12	0	0	59	24	17
2019	PM-05	7	57	29	7	0	0	0	64	7	14
2019	PM-06	10	27	20	19	23	1	0	37	43	94
2018	PM	11	29	20	19	19	2	0	41	38	186
2018	PM-01	12	38	31	13	2	4	0	52	16	52
2018	PM-04	29	21	14	36	0	0	0	50	36	14
2018	PM-05	10	30	30	10	20	0	0	40	30	10
2018	PM-06	10	23	15	21	30	1	0	33	51	104
2017	PM	10	31	22	22	12	2	1	42	35	180
2017	PM-01	10	26	28	28	2	5	0	38	32	42
2017	PM-04	13	13	37	19	5	6	6	30	28	16
2017	PM-05	31	15	15	31	8	0	0	46	38	13
2017	PM-06	8	35	19	19	18	0	0	43	37	105

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	25	49	9	13	4	0	0	74	16	254
2020	PM-01	29	50	9	6	6	0	0	79	12	82
2020	PM-04	16	44	12	24	4	0	0	60	28	25
2020	PM-05	50	43	0	7	0	0	0	93	7	14
2020	PM-06	22	49	11	15	2	1	1	72	17	130

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	23	38	13	16	9	1	0	62	25	253
2020	PM-01	25	37	12	15	11	0	0	62	26	81
2020	PM-04	4	48	12	24	8	4	0	54	33	25
2020	PM-05	29	50	0	14	0	7	0	85	15	14
2020	PM-06	25	35	15	15	9	1	1	61	24	130

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	26	46	14	10	3	1	73	13	253
2020	PM-01	30	41	15	7	7	0	70	15	81
2020	PM-04	8	56	24	8	4	0	64	12	25
2020	PM-05	50	43	0	7	0	0	93	7	14
2020	PM-06	26	47	13	12	1	2	74	13	130

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	31	46	13	3	3	2	1	80	6	253
2020	PM-01	32	41	17	2	6	0	1	74	9	81
2020	PM-04	12	68	8	4	0	4	4	87	4	25
2020	PM-05	64	29	7	0	0	0	0	93	0	14
2020	PM-06	32	47	12	4	2	3	1	82	6	130

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	61	22	6	0	0	10	0	93	1	253
2020	PM-01	66	21	7	0	1	5	0	91	1	82
2020	PM-04	76	20	0	0	0	4	0	100	0	25
2020	PM-05	86	14	0	0	0	0	0	100	0	14
2020	PM-06	52	24	6	1	0	16	1	92	1	129

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	35	44	12	6	2	1	80	8	252
2020	PM-01	31	42	16	5	6	0	73	11	81
2020	PM-04	36	32	20	8	0	4	71	8	25
2020	PM-05	57	36	7	0	0	0	93	0	14
2020	PM-06	34	49	9	5	1	2	84	6	129

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	36	39	9	7	8	1	76	15	252
2020	PM-01	37	34	5	11	12	1	72	23	82
2020	PM-04	28	32	28	4	8	0	60	12	25
2020	PM-05	64	21	0	7	7	0	86	14	14
2020	PM-06	34	44	9	5	5	2	80	11	129

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	26	31	11	18	12	1	59	31	254
2020	PM-01	23	29	11	18	18	0	52	37	82
2020	PM-04	16	28	20	24	8	4	46	33	25
2020	PM-05	36	36	21	0	0	7	77	0	14
2020	PM-06	30	33	8	18	10	1	64	29	130

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	5	50	10	35	55	35	20
2020	PM-04	0	58	17	25	58	25	12
2019	PM	0	63	16	21	63	21	19

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	100	0	20
2020	PM-04	100	0	12

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	0	30	15	35	20	0	0	30	55	20
2020	PM-04	0	17	25	33	25	0	0	17	58	12

Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	6	94	254
2020	PM-01	6	94	82
2020	PM-04	8	92	24
2020	PM-05	14	86	14
2020	PM-06	5	95	131

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	16	84	254
2020	PM-01	13	87	82
2020	PM-04	8	92	25
2020	PM-05	14	86	14
2020	PM-06	19	81	130
2019	PM	19	81	197
2019	PM-01	15	85	67
2019	PM-04	18	82	17
2019	PM-05	7	93	14
2019	PM-06	23	77	94
2017	PM	20	80	179
2017	PM-01	14	86	42
2017	PM-05	38	62	13
2017	PM-06	20	80	104
2014	PM	17	83	193
2014	PM-01	22	78	60
2014	PM-06	13	87	90

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	48	53	40
2020	PM-01	27	73	11
2020	PM-06	56	44	25

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	80	20	40
2020	PM-01	73	27	11
2020	PM-06	88	12	25
2019	PM	86	14	37
2019	PM-01	100	0	10
2019	PM-06	82	18	22
2017	PM	80	20	36
2017	PM-06	76	24	21
2014	PM	76	24	33
2014	PM-01	85	15	13
2014	PM-06	75	25	12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	44	31	13	6	6	0	75	13	32
2020	PM-06	45	32	9	5	9	0	77	14	22
2019	PM	41	47	0	6	3	3	90	10	32
2019	PM-01	50	40	0	0	0	10	100	0	10
2019	PM-06	44	39	0	11	6	0	83	17	18
2017	PM	45	42	3	6	3	0	87	10	29
2017	PM-06	50	38	6	6	0	0	88	6	16
2014	PM	40	36	9	8	8	0	75	16	25
2014	PM-01	27	45	20	9	0	0	71	9	11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	38	38	6	7	5	4	3	81	13	255
2020	PM-01	34	35	5	9	9	4	5	76	19	82
2020	PM-04	32	40	12	8	0	4	4	78	9	25
2020	PM-05	50	36	7	0	7	0	0	86	7	14
2020	PM-06	41	38	5	7	4	4	2	84	11	131

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	31	42	25	2	58	42	255
2020	PM-01	37	38	23	2	51	49	82
2020	PM-04	44	52	4	0	54	46	25
2020	PM-05	50	43	7	0	46	54	14
2020	PM-06	24	43	31	2	64	36	131

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	35	65	78
2020	PM-01	37	63	30
2020	PM-06	40	60	30

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	10	19	18	18	28	3	4	32	49	78
2020	PM-01	13	13	23	20	20	0	10	30	44	30
2020	PM-06	6	23	16	13	35	6	0	31	52	31

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	9	10	15	19	42	3	1	20	64	78
2020	PM-01	13	17	17	20	33	0	0	30	53	30
2020	PM-06	3	10	19	16	42	6	3	14	64	31

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	42	14	13	4	5	3	18	71	12	255
2020	PM-01	35	20	16	7	5	4	13	66	15	82
2020	PM-04	40	28	20	8	4	0	0	68	12	25
2020	PM-05	36	0	36	14	7	0	7	38	23	14
2020	PM-06	47	10	8	1	6	4	24	79	10	131
2019	PM	36	16	15	9	13	1	10	58	25	196
2019	PM-01	26	14	15	17	18	0	11	44	39	66
2019	PM-04	24	24	18	18	6	0	12	53	27	17
2019	PM-05	31	31	15	8	15	0	0	62	23	13
2019	PM-06	45	15	15	3	11	2	9	68	15	95
2018	PM	39	14	16	9	7	1	14	62	19	185
2018	PM-01	23	23	23	10	12	0	10	51	23	52
2018	PM-04	50	21	21	0	7	0	0	71	7	14
2018	PM-06	47	7	13	10	6	1	16	65	19	104

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PM

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture