2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PE

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 38 45 7 10 0 0 0 83 10 29
2020 PE-04 50 30 10 10 0 0 0 80 10 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 79 21 0 0 0 0 0 100 0 29
2020 PE-04 80 20 0 0 0 0 0 100 0 10
2017 PE 75 25 0 0 0 0 0 100 0 24
2017 PE-04 73 27 0 0 0 0 0 100 0 11
2014 PE 75 20 0 5 0 0 0 95 5 20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 48 45 0 7 0 0 0 93 7 29
2020 PE-04 50 40 0 10 0 0 0 90 10 10
2019 PE 26 37 15 15 7 0 0 63 22 27
2017 PE 67 25 8 0 0 0 0 92 0 24
2017 PE-04 73 27 0 0 0 0 0 100 0 11
2014 PE 60 10 10 10 10 0 0 70 20 20

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 34 41 7 10 7 0 0 76 17 29
2020 PE-04 40 30 10 10 10 0 0 70 20 10
2019 PE 44 30 11 11 4 0 0 74 15 27
2018 PE 53 37 0 11 0 0 0 89 11 19
2017 PE 54 37 5 0 0 0 4 95 0 24
2017 PE-04 54 36 11 0 0 0 0 89 0 11
2014 PE 65 20 15 0 0 0 0 85 0 20

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 41 48 10 0 0 0 0 90 0 29
2020 PE-04 20 60 20 0 0 0 0 80 0 10
2019 PE 56 30 11 4 0 0 0 85 4 27
2017 PE 63 33 4 0 0 0 0 96 0 24
2017 PE-04 73 27 0 0 0 0 0 100 0 11
2014 PE 60 30 10 0 0 0 0 90 0 20

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 38 38 0 17 7 0 0 76 24 29
2020 PE-04 50 20 0 20 10 0 0 70 30 10
2019 PE 38 31 15 8 8 0 0 69 15 26
2018 PE 58 21 5 16 0 0 0 79 16 19
2017 PE 54 34 4 4 0 0 4 91 4 24
2017 PE-04 72 28 0 0 0 0 0 100 0 11
2014 PE 65 25 5 5 0 0 0 90 5 20

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 28 45 14 14 0 0 0 72 14 29
2020 PE-04 40 40 10 10 0 0 0 80 10 10
2019 PE 19 56 15 7 4 0 0 74 11 27
2018 PE 58 32 0 11 0 0 0 89 11 19
2017 PE 59 37 4 0 0 0 0 96 0 24
2017 PE-04 73 27 0 0 0 0 0 100 0 11
2014 PE 30 65 0 5 0 0 0 95 5 20

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 38 24 17 10 7 0 3 64 18 29
2020 PE-04 40 20 10 10 10 0 10 67 22 10
2019 PE 26 41 26 7 0 0 0 67 7 27
2018 PE 47 26 11 11 5 0 0 74 16 19
2017 PE 37 38 8 17 0 0 0 75 17 24
2017 PE-04 45 46 0 9 0 0 0 91 9 11
2014 PE 50 30 5 15 0 0 0 80 15 20

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 31 52 7 3 7 0 0 83 10 29
2020 PE-04 20 60 10 0 10 0 0 80 10 10
2019 PE 30 41 11 11 7 0 0 70 19 27
2018 PE 26 47 16 11 0 0 0 74 11 19
2017 PE 46 38 12 4 0 0 0 83 4 24
2017 PE-04 54 46 0 0 0 0 0 100 0 11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 55 31 14 0 0 0 0 86 0 29
2020 PE-04 60 30 10 0 0 0 0 90 0 10
2019 PE 37 44 15 4 0 0 0 81 4 27
2018 PE 63 32 5 0 0 0 0 95 0 19
2017 PE 63 33 0 4 0 0 0 96 4 24
2017 PE-04 73 27 0 0 0 0 0 100 0 11
2014 PE 60 25 10 5 0 0 0 85 5 20

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 41 26 19 11 4 0 0 67 15 27
2020 PE-04 40 40 0 10 10 0 0 80 20 10
2019 PE 26 44 11 15 4 0 0 70 19 27
2018 PE 58 21 5 16 0 0 0 79 16 19
2017 PE 41 46 4 8 0 0 0 88 8 24
2017 PE-04 54 46 0 0 0 0 0 100 0 11

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 52 34 10 3 0 0 0 86 3 29
2020 PE-04 60 30 0 10 0 0 0 90 10 10
2019 PE 52 33 4 7 4 0 0 85 11 27
2018 PE 74 16 11 0 0 0 0 89 0 19
2017 PE 74 21 4 0 0 0 0 96 0 24
2017 PE-04 72 28 0 0 0 0 0 100 0 11
2014 PE 65 25 10 0 0 0 0 90 0 20

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 32 43 4 14 7 0 0 75 21 28
2020 PE-04 30 50 0 20 0 0 0 80 20 10
2019 PE 22 48 15 11 4 0 0 70 15 27
2018 PE 32 47 11 11 0 0 0 79 11 19
2017 PE 50 42 0 8 0 0 0 92 8 24
2017 PE-04 63 28 0 9 0 0 0 91 9 11
2014 PE 40 45 0 15 0 0 0 85 15 20

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 28 55 10 7 0 0 0 83 7 29
2020 PE-04 20 60 10 10 0 0 0 80 10 10
2019 PE 33 33 11 22 0 0 0 67 22 27
2018 PE 37 42 5 16 0 0 0 79 16 19
2017 PE 46 50 0 4 0 0 0 96 4 24
2017 PE-04 54 46 0 0 0 0 0 100 0 11
2014 PE 55 35 5 5 0 0 0 90 5 20

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 21 59 3 14 3 0 0 79 17 29
2020 PE-04 40 40 0 20 0 0 0 80 20 10
2019 PE 11 48 22 11 7 0 0 59 19 27
2018 PE 37 37 0 21 5 0 0 74 26 19
2017 PE 41 42 8 8 0 0 0 83 8 24
2017 PE-04 63 37 0 0 0 0 0 100 0 11
2014 PE 60 20 5 15 0 0 0 80 15 20

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 21 59 10 7 3 0 0 79 10 29
2020 PE-04 30 50 10 10 0 0 0 80 10 10
2019 PE 33 48 15 4 0 0 0 81 4 27
2018 PE 58 26 11 5 0 0 0 84 5 19
2017 PE 62 34 4 0 0 0 0 96 0 24
2017 PE-04 63 37 0 0 0 0 0 100 0 11
2014 PE 55 30 15 0 0 0 0 85 0 20

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 25 25 29 14 7 0 0 50 21 28
2020 PE-04 20 30 10 30 10 0 0 50 40 10
2019 PE 22 19 37 7 15 0 0 41 22 27
2018 PE 42 26 16 11 5 0 0 68 16 19
2017 PE 37 30 29 4 0 0 0 67 4 24
2017 PE-04 54 28 18 0 0 0 0 82 0 11
2014 PE 35 35 25 5 0 0 0 70 5 20

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 21 38 28 7 3 3 0 11 61 29
2020 PE-04 10 50 20 10 0 10 0 11 67 10
2019 PE 15 31 35 15 4 0 0 19 46 26
2018 PE 0 53 32 16 0 0 0 16 53 19
2017 PE 12 41 30 8 4 0 4 13 56 24
2017 PE-04 9 9 46 18 9 0 9 29 20 11
2014 PE 5 25 30 20 10 0 10 33 33 20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 14 28 38 7 7 7 0 15 44 29
2020 PE-04 20 20 30 20 0 10 0 22 44 10
2019 PE 26 22 26 19 4 4 0 23 50 27
2018 PE 6 56 17 17 6 0 0 22 61 18
2017 PE 0 17 46 21 8 8 0 32 18 24
2017 PE-04 0 0 55 18 18 9 0 39 0 11
2014 PE 5 25 20 30 5 0 15 41 35 20

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 31 14 34 14 3 3 0 18 46 29
2020 PE-04 20 20 30 20 0 10 0 22 44 10
2019 PE 22 26 33 15 4 0 0 19 48 27
2018 PE 5 32 42 21 0 0 0 21 37 19
2017 PE 17 17 37 21 4 0 4 26 35 24
2017 PE-04 19 18 27 18 9 0 9 29 41 11
2014 PE 0 47 26 5 11 0 11 18 53 19

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 21 21 31 10 17 0 0 28 41 29
2020 PE-04 10 30 30 10 20 0 0 30 40 10
2019 PE 15 22 41 15 7 0 0 22 37 27
2018 PE 0 32 26 32 11 0 0 42 32 19
2017 PE 0 21 37 25 12 0 4 39 22 24
2017 PE-04 0 19 36 9 27 0 9 39 21 11
2014 PE 5 0 32 42 16 0 5 61 6 19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 28 17 38 7 10 0 0 17 45 29
2020 PE-04 40 20 20 0 20 0 0 20 60 10
2019 PE 19 22 37 15 4 4 0 19 42 27
2018 PE 21 21 21 26 11 0 0 37 42 19
2017 PE 0 47 17 22 9 5 0 32 50 23
2017 PE-04 0 29 10 29 20 12 0 56 33 10
2014 PE 15 25 25 20 5 0 10 28 44 20

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 21 21 48 7 3 0 0 10 41 29
2020 PE-04 20 30 30 20 0 0 0 20 50 10
2019 PE 33 22 22 7 4 11 0 13 63 27
2018 PE 26 42 21 5 5 0 0 11 68 19
2017 PE 9 29 41 12 8 0 0 21 38 24
2017 PE-04 19 18 27 18 18 0 0 36 37 11
2014 PE 0 10 35 20 20 0 15 47 12 20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 21 31 31 14 3 0 0 17 52 29
2020 PE-04 10 30 40 10 10 0 0 20 40 10
2019 PE 19 19 41 11 4 7 0 16 40 27
2018 PE 11 22 33 22 6 6 0 29 35 18
2017 PE 8 30 41 12 4 0 4 17 40 24
2017 PE-04 9 19 45 18 9 0 0 27 28 11
2014 PE 0 20 50 10 15 0 5 26 21 20

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 7 21 34 31 7 0 0 38 28 29
2020 PE-04 0 30 20 30 20 0 0 50 30 10
2019 PE 7 30 37 19 4 4 0 23 38 27
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 14 36 21 4 4 14 7 64 9 28
2020 PE-04 10 40 30 0 10 10 0 56 11 10
2019 PE 33 37 19 4 0 4 4 76 4 27
2018 PE 21 53 16 0 0 5 5 82 0 19
2017 PE 33 46 0 8 0 9 4 90 10 24
2017 PE-04 27 45 0 9 0 19 0 89 11 11
2014 PE 30 45 10 5 0 0 10 83 6 20

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 63 22 11 0 0 4 0 88 0 27
2019 PE 44 37 11 7 0 0 0 81 7 27
2018 PE 74 11 11 0 0 5 0 89 0 19
2017 PE 74 21 0 0 5 0 0 95 5 24
2017 PE-04 63 27 0 0 11 0 0 89 11 11
2014 PE 70 25 0 5 0 0 0 95 5 20

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 61 29 11 0 0 0 0 89 0 28
2020 PE-04 60 20 20 0 0 0 0 80 0 10
2019 PE 48 41 7 4 0 0 0 89 4 27
2018 PE 58 37 5 0 0 0 0 95 0 19
2017 PE 83 17 0 0 0 0 0 100 0 24
2017 PE-04 63 37 0 0 0 0 0 100 0 11
2014 PE 65 25 5 5 0 0 0 90 5 20

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 39 46 7 7 0 0 0 86 7 28
2020 PE-04 30 50 0 20 0 0 0 80 20 10
2019 PE 48 33 11 7 0 0 0 81 7 27
2018 PE 53 37 11 0 0 0 0 89 0 19

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 46 25 11 7 4 4 4 77 12 28
2020 PE-04 30 20 10 10 10 10 10 63 25 10
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 52 34 3 3 0 7 0 93 4 29
2020 PE-04 60 30 0 10 0 0 0 90 10 10
2019 PE 59 30 11 0 0 0 0 89 0 27

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 52 28 7 7 3 0 3 82 11 29
2020 PE-04 40 30 0 10 10 0 10 78 22 10
2019 PE 41 37 15 7 0 0 0 78 7 27
2018 PE 42 37 16 5 0 0 0 79 5 19
2017 PE 50 38 4 4 0 0 4 91 4 24
2017 PE-04 54 37 0 9 0 0 0 91 9 11
2014 PE 60 20 15 5 0 0 0 80 5 20

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 45 31 10 3 3 7 0 81 7 29
2020 PE-04 40 30 10 0 10 10 0 78 11 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 52 31 7 10 0 0 0 83 10 29
2020 PE-04 50 30 0 20 0 0 0 80 20 10
2019 PE 48 26 11 11 4 0 0 74 15 27
2018 PE 58 21 16 5 0 0 0 79 5 19
2017 PE 33 50 4 13 0 0 0 83 13 24
2017 PE-04 45 36 9 11 0 0 0 81 11 11
2014 PE 60 20 5 15 0 0 0 80 15 20

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PE 38 62 29
2020 PE-04 40 60 10

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 66 21 3 0 0 7 3 96 0 29
2020 PE-04 70 30 0 0 0 0 0 100 0 10

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 55 24 14 7 0 0 0 79 7 29
2020 PE-04 50 30 10 10 0 0 0 80 10 10
2019 PE 44 44 4 4 4 0 0 89 7 27
2018 PE 53 26 21 0 0 0 0 79 0 19
2017 PE 50 29 13 4 0 0 4 82 4 24
2017 PE-04 63 18 19 0 0 0 0 81 0 11
2014 PE 70 10 10 5 5 0 0 80 10 20
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 28 34 28 0 3 7 0 67 4 29
2020 PE-04 30 30 30 0 0 10 0 67 0 10
2019 PE 11 33 33 19 4 0 0 44 22 27
2018 PE 11 58 16 11 5 0 0 68 16 19
2017 PE 46 25 8 17 0 5 0 74 17 24
2017 PE-04 45 27 0 18 0 11 0 80 20 11
2014 PE 20 55 5 15 0 5 0 79 16 20

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 17 41 31 7 3 0 0 59 10 29
2020 PE-04 10 50 30 10 0 0 0 60 10 10
2019 PE 7 37 26 26 4 0 0 44 30 27
2018 PE 16 58 11 11 5 0 0 74 16 19
2017 PE 25 50 8 17 0 0 0 75 17 24
2017 PE-04 27 55 0 18 0 0 0 82 18 11
2014 PE 20 40 20 15 0 5 0 63 16 20

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 7 34 38 10 7 3 0 43 18 29
2020 PE-04 10 20 30 30 0 10 0 33 33 10
2019 PE 7 15 30 41 7 0 0 22 48 27
2018 PE 5 42 26 21 5 0 0 47 26 19
2017 PE 8 54 17 12 4 5 0 65 17 24
2017 PE-04 18 45 9 9 9 11 0 70 20 11
2014 PE 10 50 20 15 0 5 0 63 16 20

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 14 38 17 24 3 3 0 54 29 29
2020 PE-04 30 0 20 40 0 10 0 33 44 10
2019 PE 7 15 41 33 4 0 0 22 37 27
2018 PE 0 37 16 32 11 5 0 39 44 19
2017 PE 4 58 17 12 4 5 0 65 17 24
2017 PE-04 9 54 18 9 0 11 0 70 10 11
2014 PE 20 30 20 20 5 5 0 53 26 20

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 66 21 7 3 0 3 0 89 4 29
2020 PE-04 70 20 0 0 0 10 0 100 0 10
2019 PE 33 22 26 11 4 4 0 58 15 27
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 31 45 17 7 0 0 0 76 7 29
2020 PE-04 50 20 20 10 0 0 0 70 10 10
2019 PE 12 50 15 19 4 0 0 62 23 26
2018 PE 11 47 16 16 11 0 0 58 26 19
2017 PE 29 63 4 4 0 0 0 92 4 24
2017 PE-04 36 64 0 0 0 0 0 100 0 11
2014 PE 35 40 10 15 0 0 0 75 15 20

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 10 31 34 21 3 0 0 41 24 29
2020 PE-04 20 30 30 20 0 0 0 50 20 10
2019 PE 4 15 37 30 15 0 0 19 44 27

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 38 52 7 3 0 0 0 90 3 29
2020 PE-04 30 70 0 0 0 0 0 100 0 10
2019 PE 46 54 0 0 0 0 0 100 0 26
2018 PE 68 26 0 5 0 0 0 95 5 19
2017 PE 71 25 4 0 0 0 0 96 0 24
2017 PE-04 82 18 0 0 0 0 0 100 0 11
2014 PE 70 25 0 5 0 0 0 95 5 20

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 28 45 28 0 0 0 0 72 0 29
2020 PE-04 20 60 20 0 0 0 0 80 0 10
2019 PE 22 37 22 15 0 4 0 62 15 27
2018 PE 32 37 26 5 0 0 0 68 5 19

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 14 45 24 0 3 14 0 68 4 29
2020 PE-04 20 50 10 0 10 10 0 78 11 10
2019 PE 19 41 19 4 4 15 0 70 9 27
2018 PE 32 37 5 5 0 11 11 87 7 19
2017 PE 21 38 17 8 4 8 4 67 14 24
2017 PE-04 36 37 9 9 0 9 0 80 10 11
2014 PE 25 40 5 15 5 5 5 72 22 20

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 21 38 17 17 3 3 0 61 21 29
2020 PE-04 30 20 20 20 0 10 0 56 22 10
2019 PE 15 52 11 11 4 7 0 72 16 27
2018 PE 11 53 21 11 5 0 0 63 16 19
2017 PE 29 50 12 4 0 5 0 83 4 24
2017 PE-04 36 45 0 9 0 11 0 90 10 11
2014 PE 25 50 5 15 5 0 0 75 20 20

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 14 34 28 3 7 7 7 56 12 29
2020 PE-04 20 40 20 0 0 10 10 75 0 10
2019 PE 22 30 15 19 7 7 0 56 28 27
2018 PE 11 42 16 16 5 5 5 59 24 19
2017 PE 17 37 17 25 4 0 0 54 29 24
2017 PE-04 27 36 28 9 0 0 0 63 9 11
2014 PE 25 45 5 15 5 5 0 74 21 20

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 48 34 7 3 3 0 3 86 7 29
2020 PE-04 50 20 10 10 0 0 10 78 11 10
2019 PE 44 33 11 4 4 0 4 81 8 27

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 41 28 21 3 3 0 3 71 7 29
2020 PE-04 60 10 10 10 0 0 10 78 11 10
2019 PE 44 30 4 4 4 4 11 87 9 27

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 76 14 0 0 0 7 3 100 0 29
2020 PE-04 80 0 0 0 0 10 10 100 0 10
2019 PE 78 4 7 0 0 4 7 92 0 27

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 90 3 0 0 0 0 7 100 0 29
2020 PE-04 80 0 0 0 0 0 20 100 0 10
2019 PE 81 4 0 0 4 0 11 96 4 27

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 14 66 14 7 0 0 0 79 7 29
2020 PE-04 10 70 10 10 0 0 0 80 10 10
2019 PE 11 52 19 4 7 7 0 68 12 27
2018 PE 33 39 22 6 0 0 0 72 6 18
2017 PE 12 59 25 0 0 4 0 74 0 24
2017 PE-04 18 55 18 0 0 9 0 80 0 11

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 24 52 17 3 0 3 0 79 4 29
2020 PE-04 30 40 10 10 0 10 0 78 11 10
2019 PE 30 48 15 7 0 0 0 78 7 27
2018 PE 32 58 11 0 0 0 0 89 0 19
2017 PE 42 58 0 0 0 0 0 100 0 24
2017 PE-04 46 54 0 0 0 0 0 100 0 11
2014 PE 65 30 5 0 0 0 0 95 0 20

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 28 59 14 0 0 0 0 86 0 29
2020 PE-04 20 70 10 0 0 0 0 90 0 10
2019 PE 33 44 15 0 4 4 0 81 4 27
2018 PE 37 53 5 5 0 0 0 89 5 19
2017 PE 50 38 8 0 0 4 0 91 0 24
2017 PE-04 54 37 9 0 0 0 0 91 0 11
2014 PE 55 35 5 0 0 5 0 95 0 20

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 31 34 17 7 0 10 0 73 8 29
2020 PE-04 30 30 20 10 0 10 0 67 11 10

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 41 34 10 3 0 7 3 85 4 29
2020 PE-04 40 30 10 0 0 10 10 88 0 10

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 45 45 3 7 0 0 0 90 7 29
2020 PE-04 60 40 0 0 0 0 0 100 0 10
2019 PE 44 41 15 0 0 0 0 85 0 27
2018 PE 53 47 0 0 0 0 0 100 0 19
2017 PE 58 42 0 0 0 0 0 100 0 24
2017 PE-04 54 46 0 0 0 0 0 100 0 11
2014 PE 80 15 5 0 0 0 0 95 0 20

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 31 34 21 7 7 0 0 66 14 29
2020 PE-04 30 40 20 0 10 0 0 70 10 10
2019 PE 22 41 15 19 0 4 0 65 19 27
2018 PE 32 37 26 5 0 0 0 68 5 19
2017 PE 46 54 0 0 0 0 0 100 0 24
2017 PE-04 45 55 0 0 0 0 0 100 0 11
2014 PE 50 35 5 10 0 0 0 85 10 20

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 28 41 17 7 7 0 0 69 14 29
2020 PE-04 40 30 10 10 10 0 0 70 20 10
2019 PE 30 41 11 15 4 0 0 70 19 27
2018 PE 37 37 21 5 0 0 0 74 5 19
2017 PE 46 50 4 0 0 0 0 96 0 24
2017 PE-04 54 46 0 0 0 0 0 100 0 11
2014 PE 45 40 0 15 0 0 0 85 15 20

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 31 31 14 7 14 3 0 64 21 29
2020 PE-04 30 30 10 10 20 0 0 60 30 10
2019 PE 22 37 15 4 22 0 0 59 26 27
2018 PE 32 26 26 11 5 0 0 58 16 19
2017 PE 42 41 17 0 0 0 0 83 0 24
2017 PE-04 46 45 9 0 0 0 0 91 0 11
2014 PE 50 15 15 10 10 0 0 65 20 20
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 PE 41 21 38 29
2020 PE-04 30 30 40 10
2019 PE 44 30 26 27
2018 PE 26 21 53 19
2017 PE 30 33 37 24
2017 PE-04 37 36 27 11
2014 PE 35 20 45 20

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 PE 8 42 50 0 0 0 12
2019 PE 0 25 75 0 0 0 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PE 0 100 29
2020 PE-04 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 7 24 17 3 3 38 7 56 13 29
2020 PE-04 0 30 30 0 0 40 0 50 0 10
2019 PE 11 22 33 7 0 26 0 45 10 27
2018 PE 21 26 11 5 0 37 0 75 8 19
2017 PE 21 46 8 0 0 21 4 89 0 24
2017 PE-04 18 45 0 0 0 28 9 100 0 11
2014 PE 5 40 15 5 0 15 20 69 8 20

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 14 55 14 3 0 14 0 80 4 29
2020 PE-04 20 50 20 0 0 10 0 78 0 10
2019 PE 22 41 19 11 0 7 0 68 12 27
2018 PE 26 32 26 5 0 11 0 65 6 19
2017 PE 41 42 12 4 0 0 0 83 4 24
2017 PE-04 36 55 0 9 0 0 0 91 9 11
2014 PE 25 45 5 0 0 20 5 93 0 20
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PE 0 100 19

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 7 28 17 7 0 38 3 59 12 29
2020 PE-04 10 30 30 0 0 30 0 57 0 10
2019 PE 15 26 37 0 0 22 0 52 0 27
2018 PE 21 32 11 5 0 32 0 77 8 19
2017 PE 29 29 8 0 0 30 4 88 0 24
2017 PE-04 27 27 0 0 0 37 9 100 0 11
2014 PE 20 40 10 5 0 20 5 80 7 20

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 17 45 21 3 0 14 0 72 4 29
2020 PE-04 20 40 30 0 0 10 0 67 0 10
2019 PE 26 44 19 4 0 7 0 76 4 27
2018 PE 16 47 21 5 0 11 0 71 6 19
2017 PE 41 50 4 4 0 0 0 92 4 24
2017 PE-04 45 46 0 9 0 0 0 91 9 11
2014 PE 45 25 15 0 0 15 0 82 0 20
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 59 10 7 10 14 0 0 69 24 29
2020 PE-04 50 10 10 10 20 0 0 60 30 10

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 18 29 36 4 14 0 0 46 18 28
2020 PE-04 10 30 40 0 20 0 0 40 20 10
2019 PE 23 31 19 8 15 0 4 56 24 26
2018 PE 21 42 16 11 11 0 0 63 21 19
2017 PE 22 22 17 13 22 0 4 46 36 23
2017 PE-04 39 31 10 0 20 0 0 71 20 10

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 10 7 31 31 21 0 0 17 52 29
2020 PE-04 20 0 10 40 30 0 0 20 70 10
2019 PE 8 15 23 27 19 4 4 25 50 26
2018 PE 16 26 11 26 21 0 0 42 47 19
2017 PE 12 13 29 29 12 0 4 27 43 24
2017 PE-04 18 11 18 36 9 0 9 31 49 11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 10 14 38 10 28 0 0 24 38 29
2020 PE-04 20 0 40 20 20 0 0 20 40 10
2019 PE 15 31 19 8 19 4 4 50 29 26
2018 PE 11 44 11 22 6 0 6 59 29 18
2017 PE 13 31 26 22 4 0 4 46 27 23
2017 PE-04 20 21 29 10 10 0 10 45 22 10

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 7 14 31 21 28 0 0 21 48 29
2020 PE-04 20 0 30 20 30 0 0 20 50 10
2019 PE 15 8 31 15 27 0 4 24 44 26
2018 PE 21 21 16 26 16 0 0 42 42 19
2017 PE 9 22 35 26 4 0 4 32 32 23
2017 PE-04 20 21 29 20 0 0 10 45 22 10

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 24 21 31 7 10 0 7 48 19 29
2020 PE-04 30 10 30 10 0 0 20 50 13 10
2019 PE 28 32 20 12 0 0 8 65 13 25
2018 PE 47 21 16 0 5 0 11 76 6 19
2017 PE 43 22 9 9 0 0 17 79 10 23
2017 PE-04 29 41 10 0 0 0 20 88 0 10

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 21 28 24 10 17 0 0 48 28 29
2020 PE-04 20 20 50 0 10 0 0 40 10 10
2019 PE 27 19 35 12 4 0 4 48 16 26
2018 PE 21 26 37 5 5 0 5 50 11 19
2017 PE 37 33 17 8 5 0 0 70 13 24
2017 PE-04 36 27 27 0 11 0 0 63 11 11

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 21 31 28 10 10 0 0 52 21 29
2020 PE-04 10 30 30 10 20 0 0 40 30 10

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 21 34 31 10 3 0 0 55 14 29
2020 PE-04 20 40 30 10 0 0 0 60 10 10
2019 PE 30 30 19 15 4 0 4 62 19 27
2018 PE 28 44 11 17 0 0 0 72 17 18
2017 PE 33 34 21 8 4 0 0 67 12 24
2017 PE-04 45 28 9 9 9 0 0 73 18 11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 3 31 24 24 17 0 0 34 41 29
2020 PE-04 0 40 20 20 20 0 0 40 40 10
2019 PE 19 33 22 15 11 0 0 52 26 27
2018 PE 11 22 44 22 0 0 0 33 22 18
2017 PE 17 30 29 21 4 0 0 46 25 24
2017 PE-04 36 37 9 18 0 0 0 73 18 11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 24 28 17 17 14 0 0 52 31 29
2020 PE-04 30 30 10 20 10 0 0 60 30 10
2019 PE 23 31 19 23 0 0 4 56 24 26
2018 PE 17 39 28 17 0 0 0 56 17 18
2017 PE 29 29 30 8 4 0 0 58 12 24
2017 PE-04 36 18 37 9 0 0 0 54 9 11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 34 38 10 7 10 0 0 72 17 29
2020 PE-04 40 40 10 0 10 0 0 80 10 10
2019 PE 52 22 7 11 4 0 4 77 15 27

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 14 46 29 4 7 0 0 61 11 28
2020 PE-04 10 60 20 10 0 0 0 70 10 10

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 14 39 29 11 7 0 0 54 18 28
2020 PE-04 20 40 10 20 10 0 0 60 30 10
2019 PE 31 31 19 8 8 0 4 64 16 26
2018 PE 28 17 33 22 0 0 0 44 22 18
2017 PE 12 29 38 12 8 0 0 41 21 24
2017 PE-04 18 18 46 18 0 0 0 36 18 11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 41 38 7 3 7 0 3 82 11 29
2020 PE-04 20 50 20 0 0 0 10 78 0 10
2019 PE 48 19 19 11 0 0 4 69 12 27
2018 PE 61 17 11 6 6 0 0 78 11 18
2017 PE 79 13 4 4 0 0 0 92 4 24
2017 PE-04 81 19 0 0 0 0 0 100 0 11

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 24 45 17 10 3 0 0 69 14 29
2020 PE-04 40 40 20 0 0 0 0 80 0 10

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 71 18 0 4 0 0 7 96 4 28
2020 PE-04 70 10 0 0 0 0 20 100 0 10
2019 PE 70 11 4 0 0 0 15 96 0 27
2018 PE 67 22 6 0 6 0 0 89 6 18

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 71 21 0 0 0 0 7 100 0 28
2020 PE-04 70 10 0 0 0 0 20 100 0 10
2019 PE 62 31 4 0 0 0 4 96 0 26
2018 PE 78 17 6 0 0 0 0 94 0 18
2017 PE 79 8 0 0 0 0 12 100 0 24
2017 PE-04 82 0 0 0 0 0 18 100 0 11

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 69 21 0 3 0 0 7 96 4 29
2020 PE-04 70 10 0 0 0 0 20 100 0 10
2019 PE 62 35 4 0 0 0 0 96 0 26
2018 PE 44 44 11 0 0 0 0 89 0 18
2017 PE 67 21 0 0 0 0 12 100 0 24
2017 PE-04 73 9 0 0 0 0 18 100 0 11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 62 17 10 3 3 0 3 82 7 29
2020 PE-04 50 10 20 10 0 0 10 67 11 10
2019 PE 52 36 0 4 0 0 8 96 4 25
2018 PE 61 33 6 0 0 0 0 94 0 18
2017 PE 58 25 8 0 5 0 4 86 5 24
2017 PE-04 36 27 18 0 11 0 9 69 12 11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 62 14 0 7 0 0 17 92 8 29
2020 PE-04 80 0 0 0 0 0 20 100 0 10
2019 PE 58 12 8 0 0 0 23 90 0 26
2018 PE 44 28 6 0 0 0 22 93 0 18
2017 PE 58 17 8 0 0 0 17 90 0 24
2017 PE-04 45 9 9 0 0 0 37 86 0 11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 72 14 7 0 0 0 7 93 0 29
2020 PE-04 60 20 10 0 0 0 10 89 0 10
2019 PE 65 19 4 4 0 0 8 92 4 26
2018 PE 67 11 17 0 0 0 6 82 0 18
2017 PE 70 4 12 0 0 0 13 86 0 24
2017 PE-04 54 0 27 0 0 0 19 67 0 11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 66 17 7 7 0 0 3 86 7 29
2020 PE-04 80 0 10 0 0 0 10 89 0 10
2019 PE 69 8 4 0 0 0 19 95 0 26
2018 PE 78 11 6 0 0 0 6 94 0 18
2017 PE 83 8 4 0 0 0 4 96 0 24
2017 PE-04 91 0 0 0 0 0 9 100 0 11

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 41 28 14 14 3 0 0 69 17 29
2020 PE-04 50 20 20 10 0 0 0 70 10 10
2019 PE 46 27 15 0 0 0 12 83 0 26
2018 PE 53 35 6 0 6 0 0 88 6 17
2017 PE 59 12 17 8 0 0 4 74 9 24
2017 PE-04 46 0 36 18 0 0 0 46 18 11

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 28 45 17 7 3 0 0 72 10 29
2020 PE-04 30 50 20 0 0 0 0 80 0 10

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 14 24 34 21 7 0 0 38 28 29
2020 PE-04 20 10 40 10 20 0 0 30 30 10
2019 PE 7 26 33 26 7 0 0 33 33 27
2018 PE 11 32 37 16 5 0 0 42 21 19
2017 PE 4 26 62 8 0 0 0 30 8 24
2017 PE-04 9 37 54 0 0 0 0 46 0 11

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 14 21 38 17 10 0 0 28 34 29
2020 PE-04 10 30 20 10 30 0 0 40 40 10
2019 PE 15 23 38 23 0 0 0 23 38 26
2018 PE 6 22 39 17 17 0 0 33 28 18
2017 PE 0 12 46 21 17 0 4 39 13 24
2017 PE-04 0 9 46 9 27 0 9 39 10 11

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 17 52 21 7 0 3 0 71 7 29
2020 PE-04 20 40 30 10 0 0 0 60 10 10
2019 PE 19 33 26 11 4 7 0 56 16 27
2018 PE 5 74 5 11 5 0 0 79 16 19
2017 PE 21 50 17 12 0 0 0 71 12 24
2017 PE-04 27 64 0 9 0 0 0 91 9 11

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 21 28 31 17 0 3 0 50 18 29
2020 PE-04 20 30 30 20 0 0 0 50 20 10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 28 38 10 21 0 0 3 68 21 29
2020 PE-04 30 30 0 30 0 0 10 67 33 10

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 45 38 3 7 3 3 0 86 11 29
2020 PE-04 60 10 0 20 10 0 0 70 30 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 25 25 18 21 4 4 4 54 27 28
2020 PE-04 30 20 10 30 10 0 0 50 40 10
2019 PE 11 30 22 26 4 7 0 44 32 27
2018 PE 11 47 16 21 5 0 0 58 26 19
2017 PE 21 59 0 17 0 4 0 83 17 24
2017 PE-04 27 46 0 18 0 9 0 80 20 11

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 48 31 10 10 0 0 0 79 10 29
2020 PE-04 60 30 10 0 0 0 0 90 0 10

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 48 31 14 7 0 0 0 79 7 29
2020 PE-04 60 30 10 0 0 0 0 90 0 10

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 38 34 17 10 0 0 0 72 10 29
2020 PE-04 30 50 20 0 0 0 0 80 0 10

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 55 31 14 0 0 0 0 86 0 29
2020 PE-04 60 40 0 0 0 0 0 100 0 10

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 76 17 7 0 0 0 0 93 0 29
2020 PE-04 80 20 0 0 0 0 0 100 0 10

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 45 41 14 0 0 0 0 86 0 29
2020 PE-04 40 50 10 0 0 0 0 90 0 10

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 45 41 3 7 0 0 3 89 7 29
2020 PE-04 60 20 10 10 0 0 0 80 10 10

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 54 36 11 0 0 0 0 89 0 28
2020 PE-04 70 20 10 0 0 0 0 90 0 10
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PE 7 93 28
2020 PE-04 20 80 10

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PE 41 59 29
2020 PE-04 60 40 10
2019 PE 19 81 27
2017 PE 25 75 24

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PE 50 50 12

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PE 92 8 12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 73 27 0 0 0 0 0 100 0 11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 52 41 3 0 0 0 3 96 0 29
2020 PE-04 50 40 10 0 0 0 0 90 0 10
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 38 38 24 0 50 50 29
2020 PE-04 40 50 10 0 56 44 10

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PE 27 73 11

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 18 36 18 27 0 0 0 55 27 11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 9 9 18 9 55 0 0 18 64 11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PE 34 31 7 14 14 0 0 66 28 29
2020 PE-04 30 30 10 0 30 0 0 60 30 10
2019 PE 44 7 15 15 15 0 4 54 31 27
2018 PE 47 21 11 21 0 0 0 68 21 19
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