2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	43	41	5	9	2	0	84	11	214
2020	AS-01	46	46	4	4	0	0	93	4	28
2020	AS-02	48	37	3	6	3	2	87	10	62
2020	AS-03	35	45	10	10	0	0	80	10	20
2020	AS-04	44	41	0	11	4	0	85	15	27
2020	AS-05	56	28	12	4	0	0	84	4	25
2020	AS-08	19	56	6	16	3	0	75	19	32

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	76	19	1	2	1	0	0	96	3	213
2020	AS-01	71	29	0	0	0	0	0	100	0	28
2020	AS-02	74	18	2	3	2	0	2	93	5	61
2020	AS-03	80	10	5	5	0	0	0	90	5	20
2020	AS-04	78	19	0	0	4	0	0	96	4	27
2020	AS-05	76	20	0	0	0	4	0	100	0	25
2020	AS-08	78	16	3	3	0	0	0	94	3	32
2017	AS	74	21	2	2	0	1	1	96	2	106
2017	AS-01	80	20	0	0	0	0	0	100	0	19
2017	AS-02	81	16	4	0	0	0	0	96	0	25
2017	AS-03	94	6	0	0	0	0	0	100	0	15
2017	AS-04	68	17	0	8	0	8	0	92	8	12
2017	AS-05	70	20	0	10	0	0	0	90	10	10
2017	AS-08	57	33	0	0	0	0	9	100	0	10
2014	AS	74	19	2	4	0	1	0	94	4	95
2014	AS-01	53	41	0	0	0	6	0	100	0	17
2014	AS-02	77	17	3	3	0	0	0	93	3	30
2014	AS-04	81	13	0	6	0	0	0	94	6	16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	38	33	10	13	4	1	73	17	214
2020	AS-01	46	36	14	4	0	0	82	4	28
2020	AS-02	40	34	11	10	3	2	75	13	62
2020	AS-03	35	30	10	10	10	5	68	21	20
2020	AS-04	41	26	4	26	4	0	67	30	27
2020	AS-05	36	32	20	12	0	0	68	12	25
2020	AS-08	28	34	6	25	6	0	63	31	32
2019	AS	40	33	7	13	6	1	74	19	154
2019	AS-01	55	14	14	9	9	0	68	18	22
2019	AS-02	31	41	5	10	10	3	74	21	39
2019	AS-03	53	27	13	7	0	0	80	7	15
2019	AS-04	32	47	5	11	5	0	79	16	19
2019	AS-05	41	26	7	22	4	0	67	26	27
2019	AS-08	53	27	7	13	0	0	80	13	15
2017	AS	62	22	5	10	2	0	84	11	106
2017	AS-01	56	23	5	16	0	0	79	16	19
2017	AS-02	64	32	0	0	4	0	96	4	25
2017	AS-03	81	6	13	0	0	0	87	0	15
2017	AS-04	60	15	0	25	0	0	75	25	12
2017	AS-05	60	20	10	10	0	0	80	10	10
2017	AS-08	69	21	0	0	9	0	91	9	10
2014	AS	42	37	4	13	4	0	79	17	95
2014	AS-01	35	41	12	6	6	0	76	12	17
2014	AS-02	37	42	3	18	0	0	79	18	30
2014	AS-04	56	25	0	12	6	0	81	19	16

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	27	42	13	12	5	0	1	70	17	212
2020	AS-01	30	41	11	7	7	0	4	73	15	27
2020	AS-02	32	32	18	15	3	0	0	65	18	62
2020	AS-03	30	25	15	25	5	0	0	55	30	20
2020	AS-04	22	44	26	0	7	0	0	67	7	27
2020	AS-05	24	60	4	8	4	0	0	84	12	25
2020	AS-08	19	42	6	23	6	0	3	63	30	31
2019	AS	23	44	13	14	5	0	1	67	20	155
2019	AS-01	35	30	26	9	0	0	0	65	9	23
2019	AS-02	18	33	21	15	10	0	3	53	26	39
2019	AS-03	27	67	0	7	0	0	0	93	7	15
2019	AS-04	21	21	11	32	11	0	5	44	44	19
2019	AS-05	25	57	4	14	0	0	0	82	14	28
2019	AS-08	13	60	7	7	13	0	0	73	20	15
2018	AS	24	42	9	18	5	1	1	68	23	123
2018	AS-01	48	26	9	9	9	0	0	74	17	23
2018	AS-02	10	43	10	27	10	0	0	53	37	30
2018	AS-03	25	50	0	17	8	0	0	75	25	12
2018	AS-04	25	44	13	13	0	6	0	73	13	16
2018	AS-05	33	27	20	13	0	0	7	64	14	15
2018	AS-08	14	71	0	14	0	0	0	86	14	14
2017	AS	27	49	9	12	3	1	0	77	14	106
2017	AS-01	31	46	8	11	5	0	0	76	16	19
2017	AS-02	8	57	16	19	0	0	0	65	19	25
2017	AS-03	61	32	6	0	0	0	0	94	0	15
2017	AS-04	8	92	0	0	0	0	0	100	0	12
2017	AS-05	40	40	10	0	10	0	0	80	10	10
2017	AS-08	29	47	0	24	0	0	0	76	24	10
2014	AS	28	41	12	13	5	0	1	70	18	95
2014	AS-01	24	41	12	24	0	0	0	65	24	17
2014	AS-02	14	36	20	13	13	0	4	52	27	30
2014	AS-04	44	44	0	12	0	0	0	88	12	16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	44	32	9	11	2	2	78	13	212
2020	AS-01	54	36	7	4	0	0	89	4	28
2020	AS-02	48	30	8	7	2	5	82	9	60
2020	AS-03	50	20	10	15	0	5	74	16	20
2020	AS-04	48	30	7	7	7	0	78	15	27
2020	AS-05	44	28	8	16	0	4	75	17	25
2020	AS-08	22	38	13	25	3	0	59	28	32
2019	AS	47	35	8	7	2	1	83	9	152
2019	AS-01	48	39	9	4	0	0	87	4	23
2019	AS-02	49	30	11	5	3	3	81	8	37
2019	AS-03	60	27	7	7	0	0	87	7	15
2019	AS-04	39	28	17	17	0	0	67	17	18
2019	AS-05	37	56	4	4	0	0	93	4	27
2019	AS-08	33	40	0	13	13	0	73	27	15
2017	AS	59	30	7	4	0	0	89	4	105
2017	AS-01	51	38	6	5	0	0	89	5	19
2017	AS-02	60	24	16	0	0	0	84	0	25
2017	AS-03	68	26	0	6	0	0	94	6	15
2017	AS-04	60	40	0	0	0	0	100	0	12
2017	AS-05	60	30	0	10	0	0	90	10	10
2017	AS-08	60	21	9	9	0	0	81	9	10
2014	AS	43	40	8	9	0	0	83	9	95
2014	AS-01	47	47	0	6	0	0	94	6	17
2014	AS-02	43	37	7	14	0	0	80	14	30
2014	AS-04	38	56	6	0	0	0	94	0	16

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	41	28	11	13	6	1	0	70	19	213
2020	AS-01	61	14	4	7	4	7	4	84	12	28
2020	AS-02	40	29	13	13	5	0	0	69	18	62
2020	AS-03	40	30	10	15	5	0	0	70	20	20
2020	AS-04	37	33	15	11	4	0	0	70	15	27
2020	AS-05	44	36	8	4	8	0	0	80	12	25
2020	AS-08	19	29	10	29	13	0	0	48	42	31
2019	AS	47	33	8	8	3	0	1	81	11	155
2019	AS-01	70	13	9	9	0	0	0	83	9	23
2019	AS-02	38	33	10	10	3	0	5	76	14	39
2019	AS-03	60	27	13	0	0	0	0	87	0	15
2019	AS-04	42	42	5	11	0	0	0	84	11	19
2019	AS-05	44	41	7	4	4	0	0	85	7	27
2019	AS-08	20	47	0	20	13	0	0	67	33	15
2018	AS	45	30	15	7	4	0	0	75	11	123
2018	AS-01	48	17	30	0	4	0	0	65	4	23
2018	AS-02	40	37	20	0	3	0	0	77	3	30
2018	AS-03	42	42	0	17	0	0	0	83	17	12
2018	AS-04	63	13	19	6	0	0	0	75	6	16
2018	AS-05	60	33	7	0	0	0	0	93	0	15
2018	AS-08	21	36	7	29	7	0	0	57	36	14
2017	AS	49	33	9	5	3	1	1	84	8	105
2017	AS-01	61	20	13	5	0	0	0	81	5	19
2017	AS-02	53	32	4	4	0	4	4	92	4	25
2017	AS-03	61	19	6	6	6	0	0	81	13	15
2017	AS-04	26	47	19	0	8	0	0	74	8	12
2017	AS-05	70	30	0	0	0	0	0	100	0	10
2017	AS-08	21	48	12	19	0	0	0	69	19	10
2014	AS	51	32	9	4	3	0	1	84	7	95
2014	AS-01	47	41	6	6	0	0	0	88	6	17
2014	AS-02	40	37	17	3	3	0	0	77	7	30
2014	AS-04	50	37	0	6	0	0	6	93	7	16

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	39	35	14	10	2	0	0	75	12	214
2020	AS-01	46	32	11	11	0	0	0	79	11	28
2020	AS-02	31	32	19	15	2	2	0	64	16	62
2020	AS-03	20	50	15	15	0	0	0	70	15	20
2020	AS-04	37	30	19	11	4	0	0	67	15	27
2020	AS-05	56	36	4	0	4	0	0	92	4	25
2020	AS-08	44	28	16	9	3	0	0	72	13	32
2019	AS	44	34	14	6	2	0	1	79	8	155
2019	AS-01	57	17	13	13	0	0	0	74	13	23
2019	AS-02	33	38	21	3	3	0	3	74	5	39
2019	AS-03	47	47	7	0	0	0	0	93	0	15
2019	AS-04	33	28	17	17	6	0	0	61	22	18
2019	AS-05	46	39	11	4	0	0	0	86	4	28
2019	AS-08	33	40	13	7	7	0	0	73	13	15
2018	AS	41	40	12	6	2	0	0	80	7	123
2018	AS-01	39	35	13	13	0	0	0	74	13	23
2018	AS-02	33	43	17	7	0	0	0	77	7	30
2018	AS-03	33	50	8	0	8	0	0	83	8	12
2018	AS-04	44	44	13	0	0	0	0	88	0	16
2018	AS-05	60	20	13	7	0	0	0	80	7	15
2018	AS-08	36	50	7	7	0	0	0	86	7	14
2017	AS	35	50	6	7	2	0	0	85	9	106
2017	AS-01	20	56	8	16	0	0	0	76	16	19
2017	AS-02	33	59	4	0	4	0	0	92	4	25
2017	AS-03	35	52	6	6	0	0	0	87	6	15
2017	AS-04	24	56	19	0	0	0	0	81	0	12
2017	AS-05	50	40	10	0	0	0	0	90	0	10
2017	AS-08	57	31	0	12	0	0	0	88	12	10
2014	AS	28	48	13	7	2	0	1	78	10	95
2014	AS-01	29	59	12	0	0	0	0	88	0	17
2014	AS-02	7	56	20	16	0	0	0	63	16	30
2014	AS-04	44	44	6	0	6	0	0	88	6	16

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	32	42	11	10	5	0	0	74	15	213
2020	AS-01	39	36	7	7	7	4	0	78	15	28
2020	AS-02	36	38	15	7	5	0	0	74	11	61
2020	AS-03	40	35	5	15	5	0	0	75	20	20
2020	AS-04	22	41	26	4	7	0	0	63	11	27
2020	AS-05	36	48	4	12	0	0	0	84	12	25
2020	AS-08	16	50	9	19	6	0	0	66	25	32
2019	AS	32	36	11	14	6	0	1	68	21	156
2019	AS-01	39	22	17	13	9	0	0	61	22	23
2019	AS-02	31	28	15	21	3	0	3	61	24	39
2019	AS-03	20	53	13	13	0	0	0	73	13	15
2019	AS-04	37	42	11	5	5	0	0	79	11	19
2019	AS-05	39	29	7	21	4	0	0	68	25	28
2019	AS-08	27	40	7	0	27	0	0	67	27	15
2018	AS	38	36	10	9	7	0	0	74	16	122
2018	AS-01	30	43	17	0	9	0	0	74	9	23
2018	AS-02	30	40	13	7	10	0	0	70	17	30
2018	AS-03	50	25	0	17	8	0	0	75	25	12
2018	AS-04	50	38	0	13	0	0	0	88	13	16
2018	AS-05	53	40	0	7	0	0	0	93	7	15
2018	AS-08	15	38	8	23	15	0	0	54	38	13
2017	AS	30	42	9	10	6	1	1	74	17	106
2017	AS-01	25	41	11	18	0	0	5	70	19	19
2017	AS-02	25	47	4	12	12	0	0	73	23	25
2017	AS-03	35	32	20	0	13	0	0	68	13	15
2017	AS-04	15	68	10	8	0	0	0	83	8	12
2017	AS-05	30	40	20	0	10	0	0	70	10	10
2017	AS-08	39	43	0	19	0	0	0	81	19	10
2014	AS	31	42	11	9	6	0	0	74	16	95
2014	AS-01	41	29	12	12	6	0	0	71	18	17
2014	AS-02	16	47	14	10	13	0	0	63	23	30
2014	AS-04	31	63	0	0	6	0	0	94	6	16

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	29	45	11	11	4	0	0	74	15	213
2020	AS-01	43	39	14	0	4	0	0	82	4	28
2020	AS-02	32	48	8	6	5	0	0	81	11	62
2020	AS-03	30	40	20	10	0	0	0	70	10	20
2020	AS-04	26	37	19	15	4	0	0	63	19	27
2020	AS-05	28	48	8	16	0	0	0	76	16	25
2020	AS-08	16	44	3	25	13	0	0	59	38	32
2019	AS	32	35	14	10	8	0	1	68	18	155
2019	AS-01	39	30	17	9	4	0	0	70	13	23
2019	AS-02	23	26	23	21	5	0	3	50	26	39
2019	AS-03	33	40	20	7	0	0	0	73	7	15
2019	AS-04	37	42	11	0	11	0	0	79	11	19
2019	AS-05	33	33	11	15	7	0	0	67	22	27
2019	AS-08	33	40	0	0	27	0	0	73	27	15
2018	AS	33	38	11	12	4	0	1	72	16	123
2018	AS-01	39	22	13	17	4	0	4	64	23	23
2018	AS-02	27	43	10	17	3	0	0	70	20	30
2018	AS-03	50	17	17	17	0	0	0	67	17	12
2018	AS-04	38	50	6	6	0	0	0	88	6	16
2018	AS-05	40	40	20	0	0	0	0	80	0	15
2018	AS-08	36	36	0	14	14	0	0	71	29	14
2017	AS	34	42	10	7	6	1	0	76	14	106
2017	AS-01	41	36	13	10	0	0	0	76	10	19
2017	AS-02	29	28	11	12	19	0	0	58	31	25
2017	AS-03	48	39	13	0	0	0	0	87	0	15
2017	AS-04	24	61	8	7	0	0	0	85	7	12
2017	AS-05	40	40	10	0	10	0	0	80	10	10
2017	AS-08	19	69	12	0	0	0	0	88	0	10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	50	37	8	3	1	0	0	88	4	213
2020	AS-01	46	36	11	4	0	0	4	85	4	28
2020	AS-02	50	37	6	3	2	2	0	89	5	62
2020	AS-03	55	40	5	0	0	0	0	95	0	20
2020	AS-04	52	30	15	0	4	0	0	81	4	27
2020	AS-05	48	36	12	4	0	0	0	84	4	25
2020	AS-08	42	45	3	6	3	0	0	87	10	31
2019	AS	47	33	10	6	3	0	1	81	9	156
2019	AS-01	52	35	13	0	0	0	0	87	0	23
2019	AS-02	33	38	15	10	0	0	3	74	11	39
2019	AS-03	53	33	7	7	0	0	0	87	7	15
2019	AS-04	42	42	5	5	5	0	0	84	11	19
2019	AS-05	50	25	14	11	0	0	0	75	11	28
2019	AS-08	47	27	0	7	20	0	0	73	27	15
2018	AS	54	37	7	2	0	0	0	91	2	123
2018	AS-01	52	22	22	4	0	0	0	74	4	23
2018	AS-02	50	43	3	3	0	0	0	93	3	30
2018	AS-03	50	33	17	0	0	0	0	83	0	12
2018	AS-04	38	63	0	0	0	0	0	100	0	16
2018	AS-05	67	33	0	0	0	0	0	100	0	15
2018	AS-08	57	43	0	0	0	0	0	100	0	14
2017	AS	43	39	10	5	2	0	1	83	7	106
2017	AS-01	36	46	13	5	0	0	0	81	5	19
2017	AS-02	42	31	12	8	4	0	4	76	12	25
2017	AS-03	55	32	13	0	0	0	0	87	0	15
2017	AS-04	41	44	8	7	0	0	0	85	7	12
2017	AS-05	60	30	0	0	10	0	0	90	10	10
2017	AS-08	36	64	0	0	0	0	0	100	0	10
2014	AS	50	36	9	2	2	0	0	86	4	95
2014	AS-01	65	29	6	0	0	0	0	94	0	17
2014	AS-02	30	50	13	3	3	0	0	80	7	30
2014	AS-04	63	25	12	0	0	0	0	88	0	16

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	37	34	15	10	3	0	0	71	14	214
2020	AS-01	46	32	14	7	0	0	0	79	7	28
2020	AS-02	35	32	16	11	3	2	0	69	15	62
2020	AS-03	35	35	10	20	0	0	0	70	20	20
2020	AS-04	30	37	19	7	7	0	0	67	15	27
2020	AS-05	44	36	16	0	4	0	0	80	4	25
2020	AS-08	28	38	13	16	6	0	0	66	22	32
2019	AS	42	26	14	11	6	0	1	68	17	156
2019	AS-01	52	13	22	9	4	0	0	65	13	23
2019	AS-02	36	26	15	10	10	0	3	63	21	39
2019	AS-03	47	40	7	7	0	0	0	87	7	15
2019	AS-04	42	32	16	5	5	0	0	74	11	19
2019	AS-05	39	25	18	18	0	0	0	64	18	28
2019	AS-08	27	40	0	13	20	0	0	67	33	15
2018	AS	39	40	10	7	4	0	0	79	11	123
2018	AS-01	43	35	13	4	4	0	0	78	9	23
2018	AS-02	40	37	10	10	3	0	0	77	13	30
2018	AS-03	58	33	0	8	0	0	0	92	8	12
2018	AS-04	38	50	6	6	0	0	0	88	6	16
2018	AS-05	47	47	7	0	0	0	0	93	0	15
2018	AS-08	14	50	7	14	14	0	0	64	29	14
2017	AS	36	38	9	11	5	1	0	75	16	106
2017	AS-01	41	36	19	5	0	0	0	76	5	19
2017	AS-02	29	36	7	16	8	4	0	68	24	25
2017	AS-03	48	32	6	6	6	0	0	81	13	15
2017	AS-04	24	49	19	8	0	0	0	73	8	12
2017	AS-05	40	50	0	10	0	0	0	90	10	10
2017	AS-08	39	31	0	21	9	0	0	69	31	10

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	51	35	9	3	1	0	0	87	4	214
2020	AS-01	64	21	7	7	0	0	0	86	7	28
2020	AS-02	48	29	15	5	2	2	0	79	7	62
2020	AS-03	35	55	10	0	0	0	0	90	0	20
2020	AS-04	48	37	11	0	4	0	0	85	4	27
2020	AS-05	60	32	8	0	0	0	0	92	0	25
2020	AS-08	47	47	3	3	0	0	0	94	3	32
2019	AS	55	30	9	4	1	0	1	86	5	155
2019	AS-01	57	17	17	4	4	0	0	74	9	23
2019	AS-02	46	33	10	8	0	0	3	82	8	39
2019	AS-03	53	47	0	0	0	0	0	100	0	15
2019	AS-04	39	50	6	0	6	0	0	89	6	18
2019	AS-05	57	29	11	4	0	0	0	86	4	28
2019	AS-08	60	27	7	7	0	0	0	87	7	15
2018	AS	57	33	10	0	0	0	0	90	0	121
2018	AS-01	57	39	4	0	0	0	0	96	0	23
2018	AS-02	50	27	23	0	0	0	0	77	0	30
2018	AS-03	73	18	9	0	0	0	0	91	0	11
2018	AS-04	56	38	6	0	0	0	0	94	0	16
2018	AS-05	67	27	7	0	0	0	0	93	0	15
2018	AS-08	62	31	8	0	0	0	0	92	0	13
2017	AS	51	42	4	3	0	0	0	93	3	104
2017	AS-01	38	46	12	5	0	0	0	83	5	18
2017	AS-02	41	55	4	0	0	0	0	96	0	25
2017	AS-03	68	32	0	0	0	0	0	100	0	15
2017	AS-04	58	42	0	0	0	0	0	100	0	12
2017	AS-05	60	40	0	0	0	0	0	100	0	10
2017	AS-08	57	31	0	12	0	0	0	88	12	10
2014	AS	61	33	4	1	1	0	0	94	2	95
2014	AS-01	59	35	6	0	0	0	0	94	0	17
2014	AS-02	40	50	10	0	0	0	0	90	0	30
2014	AS-04	75	19	0	0	6	0	0	94	6	16

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	39	37	12	8	4	0	0	76	11	212
2020	AS-01	43	25	21	0	7	4	0	70	7	28
2020	AS-02	39	39	11	6	5	0	0	77	11	62
2020	AS-03	25	40	10	15	10	0	0	65	25	20
2020	AS-04	42	35	15	4	4	0	0	77	8	26
2020	AS-05	44	32	8	16	0	0	0	76	16	25
2020	AS-08	29	45	16	10	0	0	0	74	10	31
2019	AS	41	37	12	8	3	0	1	78	10	155
2019	AS-01	39	30	17	9	4	0	0	70	13	23
2019	AS-02	28	36	21	13	0	0	3	66	13	39
2019	AS-03	60	33	7	0	0	0	0	93	0	15
2019	AS-04	42	53	0	0	5	0	0	95	5	19
2019	AS-05	36	50	11	4	0	0	0	86	4	28
2019	AS-08	43	21	14	7	14	0	0	64	21	14
2018	AS	40	38	13	8	1	0	0	78	9	123
2018	AS-01	30	17	39	9	4	0	0	48	13	23
2018	AS-02	30	53	10	7	0	0	0	83	7	30
2018	AS-03	50	33	17	0	0	0	0	83	0	12
2018	AS-04	31	56	0	13	0	0	0	88	13	16
2018	AS-05	60	33	7	0	0	0	0	93	0	15
2018	AS-08	50	36	0	14	0	0	0	86	14	14
2017	AS	38	42	6	10	5	0	0	80	15	105
2017	AS-01	27	48	5	20	0	0	0	75	20	18
2017	AS-02	29	51	0	3	16	0	0	81	19	25
2017	AS-03	48	32	13	6	0	0	0	81	6	15
2017	AS-04	43	40	8	10	0	0	0	83	10	12
2017	AS-05	40	50	0	10	0	0	0	90	10	10
2017	AS-08	48	31	0	21	0	0	0	79	21	10
2014	AS	34	45	7	8	4	1	0	81	13	95
2014	AS-01	35	41	12	12	0	0	0	76	12	17
2014	AS-02	20	50	11	13	3	4	0	72	17	30
2014	AS-04	50	38	0	6	6	0	0	88	12	16

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	43	41	10	3	3	0	0	84	6	213
2020	AS-01	44	33	15	0	4	4	0	81	4	27
2020	AS-02	42	40	13	2	3	0	0	82	5	62
2020	AS-03	25	55	0	15	5	0	0	80	20	20
2020	AS-04	56	30	11	0	4	0	0	85	4	27
2020	AS-05	56	36	4	4	0	0	0	92	4	25
2020	AS-08	22	63	13	0	3	0	0	84	3	32
2019	AS	50	31	12	4	3	0	1	81	6	156
2019	AS-01	52	26	13	9	0	0	0	78	9	23
2019	AS-02	41	23	28	5	0	0	3	66	5	39
2019	AS-03	67	27	7	0	0	0	0	93	0	15
2019	AS-04	53	42	0	0	5	0	0	95	5	19
2019	AS-05	43	46	11	0	0	0	0	89	0	28
2019	AS-08	47	27	0	7	20	0	0	73	27	15
2018	AS	54	33	8	4	2	0	0	86	6	123
2018	AS-01	39	39	17	0	4	0	0	78	4	23
2018	AS-02	70	10	13	7	0	0	0	80	7	30
2018	AS-03	58	25	8	0	8	0	0	83	8	12
2018	AS-04	38	56	0	6	0	0	0	94	6	16
2018	AS-05	53	47	0	0	0	0	0	100	0	15
2018	AS-08	50	43	0	7	0	0	0	93	7	14
2017	AS	48	37	9	5	1	1	0	85	6	106
2017	AS-01	41	36	13	5	0	6	0	81	5	19
2017	AS-02	58	27	11	0	4	0	0	85	4	25
2017	AS-03	42	45	13	0	0	0	0	87	0	15
2017	AS-04	51	40	0	10	0	0	0	90	10	12
2017	AS-05	50	40	0	10	0	0	0	90	10	10
2017	AS-08	49	39	12	0	0	0	0	88	0	10
2014	AS	46	35	8	7	3	0	1	82	11	95
2014	AS-01	35	41	12	12	0	0	0	76	12	17
2014	AS-02	33	36	14	10	3	0	4	72	14	30
2014	AS-04	56	31	0	6	6	0	0	88	12	16

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	35	39	13	9	4	0	0	74	13	211
2020	AS-01	52	30	11	7	0	0	0	81	7	27
2020	AS-02	36	36	15	8	3	2	0	73	12	61
2020	AS-03	35	25	30	5	5	0	0	60	10	20
2020	AS-04	42	35	15	4	4	0	0	77	8	26
2020	AS-05	28	52	4	12	4	0	0	80	16	25
2020	AS-08	13	47	13	19	9	0	0	59	28	32
2019	AS	32	43	12	9	3	0	1	75	12	154
2019	AS-01	43	39	13	4	0	0	0	83	4	23
2019	AS-02	23	36	23	13	3	0	3	61	16	39
2019	AS-03	33	60	7	0	0	0	0	93	0	15
2019	AS-04	39	44	6	11	0	0	0	83	11	18
2019	AS-05	25	43	18	11	4	0	0	68	14	28
2019	AS-08	29	43	0	7	21	0	0	71	29	14
2018	AS	39	34	16	7	3	0	0	73	11	122
2018	AS-01	45	23	23	5	5	0	0	68	9	22
2018	AS-02	33	30	17	17	3	0	0	63	20	30
2018	AS-03	50	25	25	0	0	0	0	75	0	12
2018	AS-04	38	50	13	0	0	0	0	88	0	16
2018	AS-05	53	33	7	0	7	0	0	87	7	15
2018	AS-08	21	43	21	14	0	0	0	64	14	14
2017	AS	43	36	7	12	2	0	0	79	14	106
2017	AS-01	51	25	0	24	0	0	0	76	24	19
2017	AS-02	33	40	15	8	4	0	0	73	12	25
2017	AS-03	42	45	6	6	0	0	0	87	6	15
2017	AS-04	49	41	10	0	0	0	0	90	0	12
2017	AS-05	50	30	10	10	0	0	0	80	10	10
2017	AS-08	36	33	0	31	0	0	0	69	31	10
2014	AS	36	39	16	5	4	0	0	74	9	95
2014	AS-01	24	53	18	6	0	0	0	76	6	17
2014	AS-02	24	39	24	7	7	0	0	63	13	30
2014	AS-04	56	31	0	6	6	0	0	88	12	16

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	47	33	11	6	2	0	0	81	8	212
2020	AS-01	67	22	11	0	0	0	0	89	0	27
2020	AS-02	39	36	16	5	3	0	0	75	8	61
2020	AS-03	25	40	25	10	0	0	0	65	10	20
2020	AS-04	52	26	11	4	4	4	0	81	8	27
2020	AS-05	56	28	8	4	4	0	0	84	8	25
2020	AS-08	34	44	3	16	3	0	0	78	19	32
2019	AS	44	34	15	5	2	0	1	79	6	155
2019	AS-01	65	13	13	9	0	0	0	78	9	23
2019	AS-02	31	33	23	8	3	0	3	66	11	39
2019	AS-03	47	47	7	0	0	0	0	93	0	15
2019	AS-04	37	47	11	0	5	0	0	84	5	19
2019	AS-05	43	43	14	0	0	0	0	86	0	28
2019	AS-08	43	29	14	7	7	0	0	71	14	14
2018	AS	48	34	12	5	1	0	0	82	6	121
2018	AS-01	43	35	17	4	0	0	0	78	4	23
2018	AS-02	40	30	20	7	3	0	0	70	10	30
2018	AS-03	75	17	8	0	0	0	0	92	0	12
2018	AS-04	53	47	0	0	0	0	0	100	0	15
2018	AS-05	57	21	14	7	0	0	0	79	7	14
2018	AS-08	43	43	7	7	0	0	0	86	7	14
2017	AS	46	45	3	7	0	0	0	90	7	106
2017	AS-01	31	54	5	10	0	0	0	85	10	19
2017	AS-02	42	54	0	4	0	0	0	96	4	25
2017	AS-03	61	32	0	6	0	0	0	94	6	15
2017	AS-04	51	40	10	0	0	0	0	90	0	12
2017	AS-05	50	50	0	0	0	0	0	100	0	10
2017	AS-08	48	40	0	12	0	0	0	88	12	10
2014	AS	46	36	11	4	2	1	0	83	6	95
2014	AS-01	41	47	12	0	0	0	0	88	0	17
2014	AS-02	27	36	27	7	0	3	0	65	7	30
2014	AS-04	50	44	0	0	6	0	0	94	6	16

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	27	32	21	14	6	0	59	20	211
2020	AS-01	43	39	14	4	0	0	82	4	28
2020	AS-02	30	33	25	5	7	0	63	12	60
2020	AS-03	25	25	15	30	5	0	50	35	20
2020	AS-04	19	50	23	8	0	0	69	8	26
2020	AS-05	28	36	20	12	4	0	64	16	25
2020	AS-08	16	19	16	34	16	0	34	50	32
2019	AS	34	30	21	10	4	1	65	14	156
2019	AS-01	48	39	9	4	0	0	87	4	23
2019	AS-02	28	33	23	8	3	5	65	11	39
2019	AS-03	33	33	13	13	7	0	67	20	15
2019	AS-04	37	21	21	11	11	0	58	21	19
2019	AS-05	39	25	18	14	4	0	64	18	28
2019	AS-08	13	40	20	20	7	0	53	27	15
2018	AS	35	28	16	17	4	0	63	21	123
2018	AS-01	70	13	9	4	4	0	83	9	23
2018	AS-02	17	43	10	30	0	0	60	30	30
2018	AS-03	17	50	25	8	0	0	67	8	12
2018	AS-04	44	19	13	19	6	0	63	25	16
2018	AS-05	53	13	27	0	7	0	67	7	15
2018	AS-08	14	29	21	29	7	0	43	36	14
2017	AS	40	36	17	6	2	0	76	8	106
2017	AS-01	57	25	10	8	0	0	82	8	19
2017	AS-02	44	44	4	8	0	0	88	8	25
2017	AS-03	23	26	45	6	0	0	48	6	15
2017	AS-04	44	41	15	0	0	0	85	0	12
2017	AS-05	40	40	20	0	0	0	80	0	10
2017	AS-08	20	31	31	0	19	0	51	19	10
2014	AS	52	30	14	1	3	0	82	4	95
2014	AS-01	77	18	6	0	0	0	94	0	17
2014	AS-02	53	34	7	3	3	0	87	7	30
2014	AS-04	44	38	19	0	0	0	81	0	16

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	16	33	29	15	5	1	1	20	50	213
2020	AS-01	11	18	25	32	11	4	0	44	30	28
2020	AS-02	19	32	23	15	6	2	3	22	54	62
2020	AS-03	25	25	35	10	5	0	0	15	50	20
2020	AS-04	7	33	41	15	4	0	0	19	41	27
2020	AS-05	8	28	48	16	0	0	0	16	36	25
2020	AS-08	25	50	19	3	3	0	0	6	75	32
2019	AS	18	32	31	11	7	0	1	18	50	155
2019	AS-01	9	30	39	4	17	0	0	22	39	23
2019	AS-02	26	23	33	13	0	0	5	14	51	39
2019	AS-03	13	53	13	20	0	0	0	20	67	15
2019	AS-04	32	26	16	11	16	0	0	26	58	19
2019	AS-05	7	36	36	11	11	0	0	21	43	28
2019	AS-08	27	27	33	13	0	0	0	13	53	15
2018	AS	18	28	37	11	6	0	1	16	47	123
2018	AS-01	17	26	43	4	9	0	0	13	43	23
2018	AS-02	27	23	33	17	0	0	0	17	50	30
2018	AS-03	8	42	42	8	0	0	0	8	50	12
2018	AS-04	13	19	38	13	19	0	0	31	31	16
2018	AS-05	27	20	33	0	13	0	7	14	50	15
2018	AS-08	7	36	43	14	0	0	0	14	43	14
2017	AS	13	23	47	11	4	0	2	15	37	104
2017	AS-01	8	10	41	20	15	0	5	38	19	19
2017	AS-02	20	24	44	12	0	0	0	12	44	24
2017	AS-03	19	19	35	20	6	0	0	26	39	15
2017	AS-04	8	33	46	0	0	0	12	0	48	11
2017	AS-05	20	30	50	0	0	0	0	0	50	10
2017	AS-08	0	48	40	12	0	0	0	12	48	10
2014	AS	8	21	39	27	3	0	1	31	30	95
2014	AS-01	6	23	29	35	6	0	0	41	29	17
2014	AS-02	13	17	46	17	3	0	3	21	31	30
2014	AS-04	6	19	25	50	0	0	0	50	25	16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	9	20	32	21	16	2	1	37	30	212
2020	AS-01	7	7	25	18	32	11	0	56	16	28
2020	AS-02	11	18	29	21	18	0	3	40	30	62
2020	AS-03	10	35	25	10	20	0	0	30	45	20
2020	AS-04	11	4	48	22	11	4	0	35	15	27
2020	AS-05	8	24	28	36	4	0	0	40	32	25
2020	AS-08	13	35	32	13	6	0	0	19	48	31
2019	AS	16	24	29	18	10	2	2	29	41	154
2019	AS-01	13	9	30	17	26	4	0	45	23	23
2019	AS-02	15	23	38	15	0	0	8	17	42	39
2019	AS-03	7	20	27	27	13	7	0	43	29	15
2019	AS-04	26	26	16	21	11	0	0	32	53	19
2019	AS-05	7	36	21	21	14	0	0	36	43	28
2019	AS-08	29	29	29	7	7	0	0	14	57	14
2018	AS	15	32	29	11	11	2	0	23	48	122
2018	AS-01	13	22	30	4	17	13	0	25	40	23
2018	AS-02	28	28	24	10	10	0	0	21	55	29
2018	AS-03	0	42	33	17	8	0	0	25	42	12
2018	AS-04	19	25	19	13	25	0	0	38	44	16
2018	AS-05	13	40	33	7	7	0	0	13	53	15
2018	AS-08	14	36	36	7	7	0	0	14	50	14
2017	AS	8	22	34	16	13	3	5	31	32	106
2017	AS-01	0	10	49	10	25	0	5	38	11	19
2017	AS-02	12	16	32	19	14	8	0	36	30	25
2017	AS-03	13	19	29	26	13	0	0	39	32	15
2017	AS-04	8	25	23	8	10	0	28	24	45	12
2017	AS-05	10	40	30	10	10	0	0	20	50	10
2017	AS-08	0	40	36	24	0	0	0	24	40	10
2014	AS	15	20	32	20	9	2	1	31	36	95
2014	AS-01	0	18	41	24	18	0	0	41	18	17
2014	AS-02	17	20	26	27	10	0	0	37	37	30
2014	AS-04	6	13	50	19	6	6	0	27	20	16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	14	22	35	18	8	1	1	27	37	212
2020	AS-01	14	11	21	21	21	11	0	48	28	28
2020	AS-02	15	23	34	18	6	0	5	25	39	62
2020	AS-03	15	35	40	5	5	0	0	10	50	20
2020	AS-04	15	11	48	15	11	0	0	26	26	27
2020	AS-05	16	24	28	28	4	0	0	32	40	25
2020	AS-08	10	32	32	19	6	0	0	26	42	31
2019	AS	17	28	27	18	7	2	2	26	47	154
2019	AS-01	17	52	9	9	13	0	0	22	70	23
2019	AS-02	21	21	26	24	0	3	5	26	46	38
2019	AS-03	20	40	20	13	7	0	0	20	60	15
2019	AS-04	26	32	21	0	11	11	0	12	65	19
2019	AS-05	7	18	39	25	11	0	0	36	25	28
2019	AS-08	14	21	36	21	7	0	0	29	36	14
2018	AS	12	30	29	16	7	2	3	25	44	122
2018	AS-01	4	48	26	9	9	0	4	18	55	23
2018	AS-02	17	17	33	13	7	7	7	23	38	30
2018	AS-03	33	17	25	17	8	0	0	25	50	12
2018	AS-04	25	25	25	13	13	0	0	25	50	16
2018	AS-05	0	33	27	13	13	7	7	31	38	15
2018	AS-08	8	23	31	38	0	0	0	38	31	13
2017	AS	11	21	38	15	10	3	2	27	34	106
2017	AS-01	8	26	46	5	15	0	0	20	34	19
2017	AS-02	12	19	40	8	14	8	0	23	34	25
2017	AS-03	13	6	39	20	23	0	0	42	19	15
2017	AS-04	17	30	17	25	0	0	11	28	53	12
2017	AS-05	0	50	30	20	0	0	0	20	50	10
2017	AS-08	12	9	36	33	0	9	0	37	24	10
2014	AS	12	23	33	21	9	1	2	30	36	95
2014	AS-01	6	6	35	24	29	0	0	53	12	17
2014	AS-02	17	23	37	13	7	0	3	21	41	30
2014	AS-04	0	37	31	25	0	0	6	27	40	16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	8	22	32	23	15	0	1	38	30	211
2020	AS-01	0	11	41	11	37	0	0	48	11	27
2020	AS-02	5	24	24	23	21	0	3	45	30	62
2020	AS-03	20	15	35	25	5	0	0	30	35	20
2020	AS-04	7	19	33	33	7	0	0	41	26	27
2020	AS-05	8	24	32	28	8	0	0	36	32	25
2020	AS-08	6	29	35	19	10	0	0	29	35	31
2019	AS	9	17	31	33	8	1	2	42	27	153
2019	AS-01	9	9	36	27	18	0	0	45	18	22
2019	AS-02	8	5	24	53	5	0	5	61	14	38
2019	AS-03	7	21	29	36	7	0	0	43	29	14
2019	AS-04	26	26	21	16	5	5	0	22	56	19
2019	AS-05	7	18	32	29	14	0	0	43	25	28
2019	AS-08	0	13	53	33	0	0	0	33	13	15
2018	AS	10	16	38	25	9	2	1	35	26	122
2018	AS-01	9	22	26	26	13	4	0	41	32	23
2018	AS-02	14	7	45	21	10	3	0	32	21	29
2018	AS-03	17	8	42	33	0	0	0	33	25	12
2018	AS-04	19	6	38	19	19	0	0	38	25	16
2018	AS-05	0	20	33	33	7	0	7	43	21	15
2018	AS-08	0	29	29	36	7	0	0	43	29	14
2017	AS	4	13	25	40	16	0	1	57	17	106
2017	AS-01	0	8	21	46	20	0	5	70	8	19
2017	AS-02	4	8	31	43	14	0	0	57	12	25
2017	AS-03	6	19	29	20	26	0	0	45	26	15
2017	AS-04	10	15	17	43	15	0	0	58	25	12
2017	AS-05	0	30	30	20	20	0	0	40	30	10
2017	AS-08	0	19	27	43	12	0	0	55	19	10
2014	AS	4	14	36	37	7	0	1	45	18	94
2014	AS-01	0	0	35	41	24	0	0	65	0	17
2014	AS-02	7	18	31	34	7	0	3	42	25	29
2014	AS-04	0	19	50	31	0	0	0	31	19	16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	11	19	30	23	15	1	1	38	31	212
2020	AS-01	0	14	32	18	32	4	0	52	15	28
2020	AS-02	11	16	26	31	15	0	2	46	28	62
2020	AS-03	5	15	30	30	15	0	5	47	21	20
2020	AS-04	4	15	44	30	7	0	0	37	19	27
2020	AS-05	20	24	24	16	12	0	4	29	46	25
2020	AS-08	26	35	16	13	10	0	0	23	61	31
2019	AS	13	20	32	21	10	1	3	32	34	154
2019	AS-01	13	22	17	17	26	0	4	45	36	23
2019	AS-02	13	11	45	18	3	3	8	24	26	38
2019	AS-03	0	33	47	20	0	0	0	20	33	15
2019	AS-04	26	21	26	11	16	0	0	26	47	19
2019	AS-05	11	21	25	29	14	0	0	43	32	28
2019	AS-08	13	13	53	20	0	0	0	20	27	15
2018	AS	20	24	26	17	11	0	2	28	45	123
2018	AS-01	13	13	22	26	22	0	4	50	27	23
2018	AS-02	30	27	20	10	10	0	3	21	59	30
2018	AS-03	17	33	33	17	0	0	0	17	50	12
2018	AS-04	25	6	38	19	13	0	0	31	31	16
2018	AS-05	20	27	27	13	7	0	7	21	50	15
2018	AS-08	14	36	7	29	14	0	0	43	50	14
2017	AS	15	20	30	21	11	0	3	33	37	105
2017	AS-01	13	5	26	25	25	0	5	54	19	19
2017	AS-02	19	11	31	29	9	0	0	38	31	25
2017	AS-03	26	32	19	6	16	0	0	23	58	15
2017	AS-04	8	25	41	8	8	0	11	17	36	12
2017	AS-08	9	19	51	12	0	0	9	13	31	10
2014	AS	13	24	35	21	6	0	1	28	37	95
2014	AS-01	0	18	29	35	18	0	0	53	18	17
2014	AS-02	13	21	42	14	7	0	3	21	35	30
2014	AS-04	12	31	38	19	0	0	0	19	44	16

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	8	16	27	23	19	3	3	45	27	213
2020	AS-01	11	7	18	21	32	7	4	60	20	28
2020	AS-02	13	15	15	21	27	5	5	54	30	62
2020	AS-03	10	25	35	10	15	0	5	26	37	20
2020	AS-04	4	15	37	30	15	0	0	44	19	27
2020	AS-05	8	16	32	28	8	0	8	39	26	25
2020	AS-08	3	25	41	25	6	0	0	31	28	32
2019	AS	19	23	29	13	9	4	4	23	46	152
2019	AS-01	17	22	22	13	13	9	4	30	45	23
2019	AS-02	26	24	18	16	8	0	8	26	54	38
2019	AS-03	7	20	47	20	7	0	0	27	27	15
2019	AS-04	29	12	47	6	0	6	0	6	44	17
2019	AS-05	18	14	36	14	11	7	0	27	35	28
2019	AS-08	27	40	27	0	7	0	0	7	67	15
2018	AS	14	31	31	11	9	3	1	21	47	123
2018	AS-01	17	22	39	9	9	4	0	18	41	23
2018	AS-02	27	37	10	17	3	7	0	21	68	30
2018	AS-03	8	58	17	0	17	0	0	17	67	12
2018	AS-04	13	25	38	13	13	0	0	25	38	16
2018	AS-05	0	40	33	7	7	7	7	15	46	15
2018	AS-08	7	21	43	14	14	0	0	29	29	14
2017	AS	10	28	36	17	6	0	4	23	40	105
2017	AS-01	0	26	43	10	15	0	5	27	28	19
2017	AS-02	8	35	32	26	0	0	0	26	42	25
2017	AS-03	32	13	42	6	6	0	0	13	45	15
2017	AS-04	15	8	49	17	0	0	11	19	25	12
2017	AS-05	0	40	30	20	10	0	0	30	40	10
2014	AS	10	19	32	22	8	2	5	33	32	95
2014	AS-01	6	29	29	18	18	0	0	35	35	17
2014	AS-02	16	15	33	10	13	3	10	26	36	30
2014	AS-04	0	31	31	25	6	0	6	33	33	16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	8	22	38	19	12	1	0	32	30	211
2020	AS-01	4	18	36	11	29	4	0	41	22	28
2020	AS-02	8	21	31	21	16	2	0	38	30	61
2020	AS-03	10	25	50	10	5	0	0	15	35	20
2020	AS-04	4	19	44	26	7	0	0	33	22	27
2020	AS-05	8	17	50	21	4	0	0	25	25	24
2020	AS-08	9	41	25	19	6	0	0	25	50	32
2019	AS	13	28	33	16	8	1	2	25	41	156
2019	AS-01	22	26	17	22	13	0	0	35	48	23
2019	AS-02	8	31	36	13	8	0	5	22	41	39
2019	AS-03	0	27	73	0	0	0	0	0	27	15
2019	AS-04	32	37	16	11	5	0	0	16	68	19
2019	AS-05	7	25	21	25	14	4	4	42	35	28
2019	AS-08	20	13	47	13	7	0	0	20	33	15
2018	AS	12	21	41	14	9	2	2	24	34	123
2018	AS-01	4	35	43	9	9	0	0	17	39	23
2018	AS-02	13	20	37	10	10	7	3	22	37	30
2018	AS-03	25	8	50	8	8	0	0	17	33	12
2018	AS-04	25	25	19	19	13	0	0	31	50	16
2018	AS-05	7	27	40	13	7	0	7	21	36	15
2018	AS-08	14	21	36	14	14	0	0	29	36	14
2017	AS	12	17	36	20	10	2	3	32	31	106
2017	AS-01	0	18	41	20	15	0	5	38	19	19
2017	AS-02	19	19	20	29	8	4	0	39	41	25
2017	AS-03	6	6	45	20	23	0	0	42	13	15
2017	AS-04	17	25	38	0	0	0	20	0	53	12
2017	AS-05	20	30	20	20	10	0	0	30	50	10
2017	AS-08	12	9	61	8	0	9	0	9	24	10
2014	AS	7	16	46	24	3	1	2	28	24	95
2014	AS-01	0	6	53	23	18	0	0	41	6	17
2014	AS-02	16	16	47	13	0	3	4	14	35	30
2014	AS-04	0	25	25	44	0	0	6	47	27	16

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	6	16	39	24	14	0	0	38	23	213
2020	AS-01	7	7	25	29	29	0	4	59	15	28
2020	AS-02	5	21	32	27	15	0	0	42	26	62
2020	AS-03	10	20	50	10	10	0	0	20	30	20
2020	AS-04	8	23	42	15	12	0	0	27	31	26
2020	AS-05	8	12	44	28	8	0	0	36	20	25
2020	AS-08	3	19	47	28	3	0	0	31	22	32
2019	AS	12	16	42	20	7	1	1	28	29	154
2019	AS-01	22	17	35	17	9	0	0	26	39	23
2019	AS-02	13	10	38	23	10	0	5	35	24	39
2019	AS-03	7	29	50	14	0	0	0	14	36	14
2019	AS-04	21	11	58	5	5	0	0	11	32	19
2019	AS-05	7	18	43	18	11	4	0	30	26	28
2019	AS-08	13	20	33	33	0	0	0	33	33	15

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	31	35	14	8	2	6	3	72	12	214
2020	AS-01	36	29	18	0	0	11	7	78	0	28
2020	AS-02	32	34	13	10	3	6	2	72	14	62
2020	AS-03	30	50	5	10	5	0	0	80	15	20
2020	AS-04	37	26	19	11	4	4	0	65	15	27
2020	AS-05	28	28	16	16	0	4	8	64	18	25
2020	AS-08	19	47	22	6	3	3	0	68	10	32
2019	AS	35	32	17	5	4	2	5	72	10	155
2019	AS-01	35	26	22	4	0	9	4	70	5	23
2019	AS-02	32	21	24	8	11	0	5	56	19	38
2019	AS-03	47	40	0	0	0	0	13	100	0	15
2019	AS-04	32	47	11	5	0	0	5	83	6	19
2019	AS-05	36	25	21	7	4	4	4	65	12	28
2019	AS-08	27	47	20	0	7	0	0	73	7	15
2018	AS	30	38	15	7	2	5	4	74	9	120
2018	AS-01	43	22	17	4	4	9	0	71	10	23
2018	AS-02	21	41	28	3	3	0	3	64	7	29
2018	AS-03	67	0	8	8	0	8	8	80	10	12
2018	AS-04	33	53	0	13	0	0	0	87	13	15
2018	AS-05	20	53	7	7	0	0	13	85	8	15
2018	AS-08	21	29	14	14	0	14	7	64	18	14
2017	AS	39	33	12	7	2	4	3	77	10	106
2017	AS-01	56	23	0	5	0	6	10	94	6	19
2017	AS-02	30	31	19	8	8	4	0	64	16	25
2017	AS-03	42	32	6	13	0	6	0	79	14	15
2017	AS-04	17	59	8	7	0	10	0	83	8	12
2017	AS-05	30	30	30	10	0	0	0	60	10	10
2017	AS-08	39	31	31	0	0	0	0	69	0	10
2014	AS	30	51	9	4	2	2	1	85	6	95
2014	AS-01	29	59	12	0	0	0	0	88	0	17
2014	AS-02	26	43	14	10	3	4	0	72	14	30
2014	AS-04	25	75	0	0	0	0	0	100	0	16

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	53	30	7	5	3	2	0	85	8	213
2020	AS-01	50	32	11	0	0	7	0	88	0	28
2020	AS-02	50	31	6	5	6	2	0	82	11	62
2020	AS-03	47	42	0	0	11	0	0	89	11	19
2020	AS-04	52	37	7	4	0	0	0	89	4	27
2020	AS-05	68	24	4	4	0	0	0	92	4	25
2020	AS-08	44	31	6	9	3	6	0	80	13	32
2019	AS	54	25	10	8	3	0	1	79	10	155
2019	AS-01	57	9	22	13	0	0	0	65	13	23
2019	AS-02	45	24	13	11	5	0	3	70	16	38
2019	AS-03	53	47	0	0	0	0	0	100	0	15
2019	AS-04	58	16	11	11	5	0	0	74	16	19
2019	AS-05	61	32	7	0	0	0	0	93	0	28
2019	AS-08	40	27	7	20	7	0	0	67	27	15
2018	AS	53	30	9	6	1	1	0	84	7	120
2018	AS-01	57	17	9	13	4	0	0	74	17	23
2018	AS-02	52	38	10	0	0	0	0	90	0	29
2018	AS-03	67	25	0	0	0	8	0	100	0	12
2018	AS-04	60	27	7	7	0	0	0	87	7	15
2018	AS-05	53	33	13	0	0	0	0	87	0	15
2018	AS-08	36	43	14	7	0	0	0	79	7	14
2017	AS	59	29	5	3	5	0	0	88	7	106
2017	AS-01	61	20	19	0	0	0	0	81	0	19
2017	AS-02	46	35	4	4	12	0	0	81	16	25
2017	AS-03	61	39	0	0	0	0	0	100	0	15
2017	AS-04	60	40	0	0	0	0	0	100	0	12
2017	AS-05	50	30	10	0	10	0	0	80	10	10
2017	AS-08	60	12	0	19	9	0	0	72	28	10
2014	AS	51	35	9	2	3	0	0	86	5	95
2014	AS-01	53	35	12	0	0	0	0	88	0	17
2014	AS-02	43	30	17	3	7	0	0	73	10	30
2014	AS-04	50	50	0	0	0	0	0	100	0	16

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	61	30	3	3	2	0	92	5	212
2020	AS-01	68	29	4	0	0	0	96	0	28
2020	AS-02	56	34	3	2	5	0	90	6	62
2020	AS-03	63	37	0	0	0	0	100	0	19
2020	AS-04	59	33	7	0	0	0	93	0	27
2020	AS-05	72	12	4	12	0	0	84	12	25
2020	AS-08	55	32	3	6	3	0	87	10	31
2019	AS	59	21	6	10	3	1	81	14	155
2019	AS-01	57	9	17	13	4	0	65	17	23
2019	AS-02	50	21	8	13	5	3	73	19	38
2019	AS-03	67	27	0	7	0	0	93	7	15
2019	AS-04	53	21	0	21	5	0	74	26	19
2019	AS-05	61	32	4	4	0	0	93	4	28
2019	AS-08	53	20	7	13	7	0	73	20	15
2018	AS	56	33	8	2	2	0	88	3	120
2018	AS-01	57	30	4	0	9	0	87	9	23
2018	AS-02	48	28	24	0	0	0	76	0	29
2018	AS-03	75	25	0	0	0	0	100	0	12
2018	AS-04	47	40	7	7	0	0	87	7	15
2018	AS-05	47	47	7	0	0	0	93	0	15
2018	AS-08	71	21	0	7	0	0	93	7	14
2017	AS	53	39	6	0	2	0	92	2	106
2017	AS-01	66	20	13	0	0	0	87	0	19
2017	AS-02	44	49	4	0	4	0	92	4	25
2017	AS-03	74	19	6	0	0	0	94	0	15
2017	AS-04	36	64	0	0	0	0	100	0	12
2017	AS-05	40	30	20	0	10	0	70	10	10
2017	AS-08	48	52	0	0	0	0	100	0	10
2014	AS	46	45	4	5	0	0	90	5	94
2014	AS-01	41	47	12	0	0	0	88	0	17
2014	AS-02	37	43	3	16	0	0	80	16	30
2014	AS-04	37	63	0	0	0	0	100	0	16

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	50	38	7	4	0	1	0	89	4	212
2020	AS-01	50	39	7	0	0	4	0	93	0	28
2020	AS-02	52	35	6	2	2	3	0	90	3	62
2020	AS-03	45	40	0	15	0	0	0	85	15	20
2020	AS-04	44	40	16	0	0	0	0	84	0	25
2020	AS-05	64	32	0	4	0	0	0	96	4	25
2020	AS-08	38	47	9	6	0	0	0	84	6	32
2019	AS	46	37	12	3	1	0	1	84	4	155
2019	AS-01	48	26	22	4	0	0	0	74	4	23
2019	AS-02	39	29	24	3	3	0	3	70	5	38
2019	AS-03	47	53	0	0	0	0	0	100	0	15
2019	AS-04	37	47	11	5	0	0	0	84	5	19
2019	AS-05	50	43	7	0	0	0	0	93	0	28
2019	AS-08	33	47	7	7	7	0	0	80	13	15
2018	AS	50	42	4	3	1	1	0	92	3	120
2018	AS-01	52	26	4	9	4	4	0	82	14	23
2018	AS-02	41	45	10	3	0	0	0	86	3	29
2018	AS-03	67	33	0	0	0	0	0	100	0	12
2018	AS-04	47	53	0	0	0	0	0	100	0	15
2018	AS-05	53	47	0	0	0	0	0	100	0	15
2018	AS-08	43	50	7	0	0	0	0	93	0	14

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	56	22	7	5	3	6	2	84	8	214
2020	AS-01	39	36	0	0	7	18	0	91	9	28
2020	AS-02	52	18	11	8	3	3	5	75	12	62
2020	AS-03	65	15	5	5	5	5	0	84	11	20
2020	AS-04	52	30	7	4	4	4	0	85	8	27
2020	AS-05	64	16	8	0	0	8	4	91	0	25
2020	AS-08	59	25	3	6	0	6	0	90	7	32

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	55	27	10	4	1	0	2	85	5	213
2020	AS-01	50	25	18	0	4	0	4	78	4	28
2020	AS-02	57	21	13	7	0	0	2	80	7	61
2020	AS-03	50	35	5	5	5	0	0	85	10	20
2020	AS-04	56	30	11	4	0	0	0	85	4	27
2020	AS-05	56	20	8	4	0	0	12	86	5	25
2020	AS-08	41	50	6	3	0	0	0	91	3	32
2019	AS	48	24	19	4	1	1	3	75	5	156
2019	AS-01	39	30	22	4	0	4	0	73	5	23
2019	AS-02	41	18	28	5	0	0	8	64	6	39
2019	AS-03	60	20	13	7	0	0	0	80	7	15
2019	AS-04	53	37	5	0	5	0	0	89	5	19
2019	AS-05	39	21	25	4	0	4	7	68	4	28
2019	AS-08	47	33	13	0	7	0	0	80	7	15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	46	34	11	7	2	0	0	80	9	211
2020	AS-01	43	32	14	4	7	0	0	75	11	28
2020	AS-02	52	28	8	8	3	0	0	80	11	61
2020	AS-03	42	32	16	11	0	0	0	74	11	19
2020	AS-04	41	26	30	4	0	0	0	67	4	27
2020	AS-05	52	28	8	12	0	0	0	80	12	25
2020	AS-08	35	52	3	10	0	0	0	87	10	31
2019	AS	45	34	12	5	4	1	1	80	9	154
2019	AS-01	35	39	22	0	0	4	0	77	0	23
2019	AS-02	34	32	24	3	5	0	3	68	8	38
2019	AS-03	53	40	0	7	0	0	0	93	7	15
2019	AS-04	63	26	5	5	0	0	0	89	5	19
2019	AS-05	43	39	7	11	0	0	0	82	11	28
2019	AS-08	50	14	7	0	29	0	0	64	29	14
2018	AS	45	39	8	3	3	0	0	85	7	119
2018	AS-01	57	22	9	4	9	0	0	78	13	23
2018	AS-02	36	46	11	4	4	0	0	82	7	28
2018	AS-03	50	42	8	0	0	0	0	92	0	12
2018	AS-04	44	38	13	6	0	0	0	81	6	16
2018	AS-05	64	36	0	0	0	0	0	100	0	14
2018	AS-08	29	50	14	0	7	0	0	79	7	14
2017	AS	46	35	7	5	5	1	2	83	9	106
2017	AS-01	46	31	13	10	0	0	0	76	10	19
2017	AS-02	50	27	4	8	8	0	4	80	16	25
2017	AS-03	55	26	6	0	7	0	6	86	7	15
2017	AS-04	38	62	0	0	0	0	0	100	0	12
2017	AS-05	60	20	10	0	10	0	0	80	10	10
2017	AS-08	43	39	9	9	0	0	0	81	9	10
2014	AS	45	32	13	4	3	1	2	79	8	95
2014	AS-01	47	29	18	0	6	0	0	76	6	17
2014	AS-02	33	37	17	7	3	0	3	72	10	30
2014	AS-04	50	44	0	0	6	0	0	94	6	16

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	49	29	14	4	1	2	1	80	5	214
2020	AS-01	54	18	18	0	4	4	4	77	4	28
2020	AS-02	48	26	15	6	2	3	0	77	8	62
2020	AS-03	50	20	20	5	0	5	0	74	5	20
2020	AS-04	48	41	7	4	0	0	0	89	4	27
2020	AS-05	56	20	16	4	0	0	4	79	4	25
2020	AS-08	34	41	19	3	3	0	0	75	6	32

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	50	32	12	4	1	0	0	83	6	214
2020	AS-01	57	29	11	0	4	0	0	86	4	28
2020	AS-02	56	26	13	3	2	0	0	82	5	62
2020	AS-03	55	15	25	5	0	0	0	70	5	20
2020	AS-04	41	44	15	0	0	0	0	85	0	27
2020	AS-05	44	28	16	12	0	0	0	72	12	25
2020	AS-08	38	44	3	9	3	3	0	84	13	32
2019	AS	50	32	8	5	4	0	1	83	9	155
2019	AS-01	39	39	17	4	0	0	0	78	4	23
2019	AS-02	45	34	11	0	8	0	3	81	8	38
2019	AS-03	67	13	13	7	0	0	0	80	7	15
2019	AS-04	53	32	5	11	0	0	0	84	11	19
2019	AS-05	54	36	4	7	0	0	0	89	7	28
2019	AS-08	40	33	0	7	20	0	0	73	27	15
2018	AS	49	36	7	6	3	0	0	85	8	119
2018	AS-01	70	13	4	9	4	0	0	83	13	23
2018	AS-02	43	43	7	4	4	0	0	86	7	28
2018	AS-03	67	33	0	0	0	0	0	100	0	12
2018	AS-04	38	44	13	6	0	0	0	81	6	16
2018	AS-05	57	29	7	7	0	0	0	86	7	14
2018	AS-08	36	50	7	0	7	0	0	86	7	14
2017	AS	54	31	7	5	3	0	1	85	7	106
2017	AS-01	51	31	13	5	0	0	0	81	5	19
2017	AS-02	52	25	7	8	4	0	4	80	12	25
2017	AS-03	74	20	6	0	0	0	0	94	0	15
2017	AS-04	30	53	17	0	0	0	0	83	0	12
2017	AS-05	70	20	0	0	10	0	0	90	10	10
2017	AS-08	55	36	0	9	0	0	0	91	9	10
2014	AS	39	42	11	8	1	0	0	81	9	95
2014	AS-01	41	47	12	0	0	0	0	88	0	17
2014	AS-02	29	36	17	14	3	0	0	66	17	30
2014	AS-04	38	50	6	6	0	0	0	88	6	16

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	36	64	214
2020	AS-01	32	68	28
2020	AS-02	35	65	62
2020	AS-03	40	60	20
2020	AS-04	37	63	27
2020	AS-05	32	68	25
2020	AS-08	38	63	32

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	53	22	7	4	1	5	8	85	6	213
2020	AS-01	54	21	7	0	4	7	7	88	4	28
2020	AS-02	42	23	3	8	3	8	13	82	14	62
2020	AS-03	40	20	15	5	0	5	15	75	6	20
2020	AS-04	63	15	19	0	0	0	4	81	0	27
2020	AS-05	68	8	4	8	0	4	8	86	9	25
2020	AS-08	55	35	6	0	0	3	0	93	0	31

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	58	29	8	4	1	0	0	87	5	214
2020	AS-01	50	36	11	0	4	0	0	86	4	28
2020	AS-02	58	29	8	3	2	0	0	87	5	62
2020	AS-03	70	10	10	10	0	0	0	80	10	20
2020	AS-04	63	22	15	0	0	0	0	85	0	27
2020	AS-05	72	12	12	4	0	0	0	84	4	25
2020	AS-08	38	50	0	9	3	0	0	88	13	32
2019	AS	53	33	6	5	2	0	1	86	7	156
2019	AS-01	57	35	9	0	0	0	0	91	0	23
2019	AS-02	46	28	13	5	5	0	3	76	11	39
2019	AS-03	60	27	7	7	0	0	0	87	7	15
2019	AS-04	58	42	0	0	0	0	0	100	0	19
2019	AS-05	54	43	0	4	0	0	0	96	4	28
2019	AS-08	47	20	7	20	7	0	0	67	27	15
2018	AS	59	28	5	7	2	0	0	87	8	119
2018	AS-01	65	13	9	13	0	0	0	78	13	23
2018	AS-02	54	39	0	4	4	0	0	93	7	28
2018	AS-03	75	25	0	0	0	0	0	100	0	12
2018	AS-04	56	31	6	6	0	0	0	88	6	16
2018	AS-05	71	14	7	7	0	0	0	86	7	14
2018	AS-08	43	29	14	7	7	0	0	71	14	14
2017	AS	68	16	8	5	2	1	0	84	7	106
2017	AS-01	74	10	11	0	0	5	0	88	0	19
2017	AS-02	64	13	7	8	8	0	0	77	16	25
2017	AS-03	68	13	13	6	0	0	0	80	6	15
2017	AS-04	55	36	9	0	0	0	0	91	0	12
2017	AS-05	80	10	0	10	0	0	0	90	10	10
2017	AS-08	72	19	0	9	0	0	0	91	9	10
2014	AS	54	29	11	3	2	0	1	84	5	95
2014	AS-01	59	24	12	0	0	0	6	87	0	17
2014	AS-02	43	27	17	10	3	0	0	70	13	30
2014	AS-04	44	50	6	0	0	0	0	94	0	16

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	35	34	15	8	3	6	0	73	11	213
2020	AS-01	43	32	7	0	4	14	0	88	4	28
2020	AS-02	33	31	20	7	3	7	0	68	11	61
2020	AS-03	25	40	20	15	0	0	0	65	15	20
2020	AS-04	48	33	7	7	4	0	0	81	11	27
2020	AS-05	40	28	16	8	0	8	0	74	9	25
2020	AS-08	19	38	22	16	0	6	0	60	17	32
2019	AS	29	38	17	10	3	3	1	69	13	154
2019	AS-01	39	30	13	4	4	9	0	76	10	23
2019	AS-02	21	34	26	11	3	3	3	58	14	38
2019	AS-03	33	47	0	13	0	7	0	86	14	15
2019	AS-04	32	42	11	16	0	0	0	74	16	19
2019	AS-05	36	29	25	11	0	0	0	64	11	28
2019	AS-08	27	40	20	7	7	0	0	67	13	15
2018	AS	33	33	15	12	2	3	1	69	15	123
2018	AS-01	48	30	9	4	4	4	0	82	9	23
2018	AS-02	23	33	20	10	3	7	3	63	15	30
2018	AS-03	33	33	33	0	0	0	0	67	0	12
2018	AS-04	38	31	6	25	0	0	0	69	25	16
2018	AS-05	27	40	20	7	0	7	0	71	7	15
2018	AS-08	21	36	21	21	0	0	0	57	21	14
2017	AS	42	38	7	6	4	3	0	82	10	106
2017	AS-01	36	47	18	0	0	0	0	82	0	19
2017	AS-02	42	39	4	4	4	8	0	87	8	25
2017	AS-03	68	26	0	6	0	0	0	94	6	15
2017	AS-04	36	47	10	8	0	0	0	83	8	12
2017	AS-05	20	50	0	10	20	0	0	70	30	10
2017	AS-08	57	21	21	0	0	0	0	79	0	10
2014	AS	27	38	13	11	3	7	0	70	16	95
2014	AS-01	29	41	12	6	0	12	0	80	7	17
2014	AS-02	33	24	24	10	3	7	0	60	14	30
2014	AS-04	31	50	0	12	6	0	0	81	19	16

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	26	36	20	13	4	1	0	63	17	212
2020	AS-01	43	25	25	0	4	4	0	70	4	28
2020	AS-02	19	39	26	10	3	3	0	60	13	62
2020	AS-03	25	40	10	20	5	0	0	65	25	20
2020	AS-04	38	38	8	12	4	0	0	77	15	26
2020	AS-05	32	28	28	8	4	0	0	60	12	25
2020	AS-08	10	39	16	32	3	0	0	48	35	31
2019	AS	28	35	16	16	3	1	1	63	20	152
2019	AS-01	43	26	22	4	4	0	0	70	9	23
2019	AS-02	17	25	28	25	0	3	3	44	26	36
2019	AS-03	20	53	7	20	0	0	0	73	20	15
2019	AS-04	26	37	11	21	5	0	0	63	26	19
2019	AS-05	39	32	14	11	4	0	0	71	14	28
2019	AS-08	13	47	13	20	7	0	0	60	27	15
2018	AS	32	40	13	12	2	0	1	72	15	123
2018	AS-01	52	30	9	4	4	0	0	83	9	23
2018	AS-02	20	30	27	17	3	0	3	52	21	30
2018	AS-03	17	67	17	0	0	0	0	83	0	12
2018	AS-04	38	31	6	25	0	0	0	69	25	16
2018	AS-05	33	53	13	0	0	0	0	87	0	15
2018	AS-08	29	43	7	21	0	0	0	71	21	14
2017	AS	38	34	9	13	4	2	0	74	17	106
2017	AS-01	41	39	15	5	0	0	0	80	5	19
2017	AS-02	42	31	11	8	4	4	0	76	12	25
2017	AS-03	61	26	0	6	0	6	0	93	7	15
2017	AS-04	20	30	15	34	0	0	0	51	34	12
2017	AS-05	30	40	10	0	20	0	0	70	20	10
2017	AS-08	27	61	0	12	0	0	0	88	12	10
2014	AS	20	36	19	13	10	2	0	58	23	94
2014	AS-01	24	41	24	12	0	0	0	65	12	17
2014	AS-02	20	33	20	14	13	0	0	54	27	30
2014	AS-04	33	33	13	13	7	0	0	67	20	15

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	19	35	18	20	6	2	0	55	27	214
2020	AS-01	39	21	18	11	4	7	0	65	15	28
2020	AS-02	18	32	23	18	6	3	0	52	25	62
2020	AS-03	10	40	15	30	5	0	0	50	35	20
2020	AS-04	26	52	7	7	7	0	0	78	15	27
2020	AS-05	12	40	16	28	4	0	0	52	32	25
2020	AS-08	6	28	19	38	9	0	0	34	47	32
2019	AS	23	32	15	16	9	4	1	58	26	151
2019	AS-01	50	18	18	9	5	0	0	68	14	22
2019	AS-02	5	26	26	29	5	5	3	34	37	38
2019	AS-03	21	36	14	14	14	0	0	57	29	14
2019	AS-04	26	37	11	5	16	5	0	67	22	19
2019	AS-05	32	36	11	14	4	4	0	70	19	28
2019	AS-08	14	43	7	14	21	0	0	57	36	14
2018	AS	20	36	22	13	6	3	1	58	19	123
2018	AS-01	35	39	9	9	4	4	0	77	14	23
2018	AS-02	10	20	33	27	7	0	3	31	34	30
2018	AS-03	17	25	33	8	0	17	0	50	10	12
2018	AS-04	38	25	19	13	6	0	0	63	19	16
2018	AS-05	13	60	27	0	0	0	0	73	0	15
2018	AS-08	7	43	21	14	7	7	0	54	23	14
2017	AS	24	41	14	12	5	5	0	68	18	106
2017	AS-01	25	48	5	5	6	10	0	82	12	19
2017	AS-02	34	31	16	11	4	4	0	68	16	25
2017	AS-03	42	26	6	13	0	13	0	78	15	15
2017	AS-04	0	60	23	17	0	0	0	60	17	12
2017	AS-05	20	40	20	0	20	0	0	60	20	10
2017	AS-08	9	60	19	12	0	0	0	69	12	10
2014	AS	8	41	21	16	12	2	0	50	28	95
2014	AS-01	12	59	18	6	6	0	0	71	12	17
2014	AS-02	13	30	30	13	14	0	0	43	27	30
2014	AS-04	6	63	6	19	6	0	0	69	25	16

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	18	33	19	21	7	2	0	52	28	213
2020	AS-01	36	36	11	11	4	4	0	74	15	28
2020	AS-02	18	29	24	19	5	5	0	49	25	62
2020	AS-03	11	53	11	21	5	0	0	63	26	19
2020	AS-04	19	41	19	15	7	0	0	59	22	27
2020	AS-05	16	24	36	16	4	4	0	42	21	25
2020	AS-08	9	28	13	38	13	0	0	38	50	32
2019	AS	17	35	20	19	8	1	1	52	27	153
2019	AS-01	43	13	26	17	0	0	0	57	17	23
2019	AS-02	11	26	24	26	8	3	3	39	36	38
2019	AS-03	7	40	27	27	0	0	0	47	27	15
2019	AS-04	21	42	11	11	16	0	0	63	26	19
2019	AS-05	15	44	19	15	7	0	0	59	22	27
2019	AS-08	7	47	13	7	27	0	0	53	33	15
2018	AS	12	47	14	20	7	0	1	60	26	122
2018	AS-01	26	48	9	13	4	0	0	74	17	23
2018	AS-02	7	38	14	28	10	0	3	46	39	29
2018	AS-03	0	58	25	17	0	0	0	58	17	12
2018	AS-04	19	50	13	13	6	0	0	69	19	16
2018	AS-05	7	47	20	20	7	0	0	53	27	15
2018	AS-08	7	43	7	36	7	0	0	50	43	14
2017	AS	18	35	18	20	5	4	0	55	26	106
2017	AS-01	20	47	28	0	0	5	0	71	0	19
2017	AS-02	25	28	12	19	8	8	0	58	29	25
2017	AS-03	23	32	20	19	0	6	0	58	21	15
2017	AS-04	11	47	10	32	0	0	0	58	32	12
2017	AS-05	0	40	40	10	10	0	0	40	20	10
2017	AS-08	9	39	9	31	12	0	0	48	43	10
2014	AS	13	36	19	18	12	2	0	50	30	94
2014	AS-01	24	35	6	24	6	6	0	63	31	17
2014	AS-02	13	34	26	10	17	0	0	47	27	30
2014	AS-04	13	38	25	19	6	0	0	50	25	16

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	50	26	14	4	1	4	2	80	5	214
2020	AS-01	50	21	14	0	0	7	7	83	0	28
2020	AS-02	58	19	11	5	3	3	0	80	8	62
2020	AS-03	40	30	15	10	0	5	0	74	11	20
2020	AS-04	56	30	15	0	0	0	0	85	0	27
2020	AS-05	40	40	8	8	0	0	4	83	8	25
2020	AS-08	41	25	19	0	3	9	3	75	4	32
2019	AS	49	28	10	4	3	3	3	82	8	156
2019	AS-01	39	30	13	9	9	0	0	70	17	23
2019	AS-02	41	33	15	0	3	3	5	81	3	39
2019	AS-03	40	27	20	0	0	7	7	77	0	15
2019	AS-04	58	32	0	5	5	0	0	89	11	19
2019	AS-05	61	11	11	7	0	4	7	80	8	28
2019	AS-08	67	20	7	0	0	7	0	93	0	15

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	28	45	16	7	2	1	0	74	9	214
2020	AS-01	43	32	14	4	0	7	0	81	4	28
2020	AS-02	31	35	26	5	2	2	0	67	7	62
2020	AS-03	20	50	15	15	0	0	0	70	15	20
2020	AS-04	22	56	19	4	0	0	0	78	4	27
2020	AS-05	36	52	4	4	4	0	0	88	8	25
2020	AS-08	19	41	16	19	6	0	0	59	25	32
2019	AS	24	41	18	13	3	0	1	65	17	156
2019	AS-01	39	30	17	13	0	0	0	70	13	23
2019	AS-02	10	38	31	15	3	0	3	50	18	39
2019	AS-03	33	40	13	13	0	0	0	73	13	15
2019	AS-04	21	47	11	11	11	0	0	68	21	19
2019	AS-05	25	54	21	0	0	0	0	79	0	28
2019	AS-08	7	53	0	27	13	0	0	60	40	15
2018	AS	27	41	16	14	2	0	0	68	15	123
2018	AS-01	22	43	17	17	0	0	0	65	17	23
2018	AS-02	17	40	37	3	3	0	0	57	7	30
2018	AS-03	50	33	0	17	0	0	0	83	17	12
2018	AS-04	44	19	6	31	0	0	0	63	31	16
2018	AS-05	33	47	13	7	0	0	0	80	7	15
2018	AS-08	14	57	7	14	7	0	0	71	21	14
2017	AS	42	37	11	5	3	1	0	80	9	106
2017	AS-01	51	28	15	0	0	6	0	84	0	19
2017	AS-02	54	23	15	8	0	0	0	77	8	25
2017	AS-03	68	32	0	0	0	0	0	100	0	15
2017	AS-04	36	47	10	8	0	0	0	83	8	12
2017	AS-05	20	40	20	10	10	0	0	60	20	10
2017	AS-08	19	69	0	0	12	0	0	88	12	10
2014	AS	27	46	17	4	5	0	0	74	10	95
2014	AS-01	35	41	12	12	0	0	0	77	12	17
2014	AS-02	27	33	26	3	11	0	0	60	14	30
2014	AS-04	13	75	13	0	0	0	0	87	0	16

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	20	32	18	23	7	1	0	53	29	213
2020	AS-01	39	32	14	7	4	4	0	74	11	28
2020	AS-02	20	28	21	25	5	2	0	48	30	61
2020	AS-03	25	25	15	35	0	0	0	50	35	20
2020	AS-04	15	48	22	7	7	0	0	63	15	27
2020	AS-05	20	48	20	8	4	0	0	68	12	25
2020	AS-08	6	19	16	41	19	0	0	25	59	32
2019	AS	12	29	23	25	10	1	1	42	35	155
2019	AS-01	35	17	13	26	4	4	0	55	32	23
2019	AS-02	3	23	31	28	13	0	3	26	42	39
2019	AS-03	13	40	20	27	0	0	0	53	27	15
2019	AS-04	22	17	22	28	11	0	0	39	39	18
2019	AS-05	14	32	29	18	7	0	0	46	25	28
2019	AS-08	0	33	20	27	20	0	0	33	47	15

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	37	35	12	9	3	2	0	75	13	214
2020	AS-01	32	43	11	7	4	4	0	78	11	28
2020	AS-02	37	31	15	10	2	5	2	72	12	62
2020	AS-03	45	30	0	15	5	5	0	79	21	20
2020	AS-04	33	33	19	15	0	0	0	67	15	27
2020	AS-05	32	40	16	8	4	0	0	72	12	25
2020	AS-08	28	47	9	6	9	0	0	75	16	32
2019	AS	44	32	13	4	2	3	1	79	7	156
2019	AS-01	43	26	13	9	0	4	4	76	10	23
2019	AS-02	36	28	21	8	3	3	3	68	11	39
2019	AS-03	40	47	7	0	0	7	0	93	0	15
2019	AS-04	42	42	16	0	0	0	0	84	0	19
2019	AS-05	46	36	7	4	7	0	0	82	11	28
2019	AS-08	60	20	20	0	0	0	0	80	0	15
2018	AS	52	32	7	7	1	1	0	84	8	123
2018	AS-01	43	26	13	13	4	0	0	70	17	23
2018	AS-02	40	30	20	10	0	0	0	70	10	30
2018	AS-03	75	25	0	0	0	0	0	100	0	12
2018	AS-04	44	50	0	6	0	0	0	94	6	16
2018	AS-05	53	40	0	7	0	0	0	93	7	15
2018	AS-08	57	29	0	7	0	7	0	92	8	14
2017	AS	60	29	3	5	2	1	0	90	6	106
2017	AS-01	71	11	8	10	0	0	0	82	10	19
2017	AS-02	53	31	8	4	4	0	0	84	8	25
2017	AS-03	61	26	0	6	0	7	0	93	7	15
2017	AS-04	36	57	0	0	8	0	0	92	8	12
2017	AS-05	60	30	0	10	0	0	0	90	10	10
2017	AS-08	79	21	0	0	0	0	0	100	0	10
2014	AS	41	40	9	5	3	1	1	82	9	95
2014	AS-01	59	18	6	12	6	0	0	77	18	17
2014	AS-02	30	49	14	7	0	0	0	79	7	30
2014	AS-04	31	50	6	0	6	6	0	87	7	16

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	33	43	18	4	1	0	0	76	6	212
2020	AS-01	29	50	21	0	0	0	0	79	0	28
2020	AS-02	38	38	16	7	0	2	0	77	7	61
2020	AS-03	25	50	20	5	0	0	0	75	5	20
2020	AS-04	37	48	11	0	4	0	0	85	4	27
2020	AS-05	32	44	20	4	0	0	0	76	4	25
2020	AS-08	26	35	26	6	6	0	0	61	13	31
2019	AS	36	36	15	7	3	1	1	74	11	154
2019	AS-01	36	36	9	9	5	5	0	76	14	22
2019	AS-02	31	33	23	5	5	0	3	66	11	39
2019	AS-03	40	27	27	0	0	7	0	71	0	15
2019	AS-04	28	50	11	6	6	0	0	78	11	18
2019	AS-05	43	32	11	14	0	0	0	75	14	28
2019	AS-08	47	33	13	0	7	0	0	80	7	15
2018	AS	45	30	18	4	2	1	0	75	7	123
2018	AS-01	39	30	22	0	9	0	0	70	9	23
2018	AS-02	30	30	33	7	0	0	0	60	7	30
2018	AS-03	75	25	0	0	0	0	0	100	0	12
2018	AS-04	44	31	6	19	0	0	0	75	19	16
2018	AS-05	53	40	7	0	0	0	0	93	0	15
2018	AS-08	36	36	29	0	0	0	0	71	0	14

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	22	26	21	9	9	10	2	55	21	214
2020	AS-01	29	18	21	7	4	21	0	59	14	28
2020	AS-02	19	24	23	8	11	11	3	51	23	62
2020	AS-03	35	25	15	5	15	5	0	63	21	20
2020	AS-04	19	26	30	11	7	7	0	48	20	27
2020	AS-05	20	24	20	16	8	8	4	50	27	25
2020	AS-08	16	31	22	6	16	6	3	52	24	32
2019	AS	26	28	15	14	9	5	3	59	25	156
2019	AS-01	35	22	13	9	13	9	0	62	24	23
2019	AS-02	18	28	15	18	10	5	5	51	31	39
2019	AS-03	13	40	20	7	13	7	0	57	21	15
2019	AS-04	26	47	11	11	0	0	5	78	11	19
2019	AS-05	25	25	21	18	7	4	0	52	26	28
2019	AS-08	40	13	13	27	7	0	0	53	33	15
2018	AS	28	27	15	14	7	6	3	61	22	123
2018	AS-01	30	13	17	17	9	9	4	50	30	23
2018	AS-02	23	20	27	20	7	0	3	45	28	30
2018	AS-03	8	42	25	8	8	8	0	55	18	12
2018	AS-04	38	38	0	6	6	13	0	86	14	16
2018	AS-05	40	27	13	13	0	0	7	71	14	15
2018	AS-08	29	29	14	14	7	0	7	62	23	14
2017	AS	35	29	9	9	6	8	4	72	17	106
2017	AS-01	36	20	5	18	0	11	10	71	23	19
2017	AS-02	21	48	8	4	16	4	0	72	20	25
2017	AS-03	48	26	6	6	6	6	0	79	14	15
2017	AS-04	23	19	25	17	0	9	8	50	21	12
2017	AS-05	30	30	10	10	10	10	0	67	22	10
2017	AS-08	52	31	9	0	0	0	8	90	0	10
2014	AS	10	37	17	13	11	6	6	54	27	95
2014	AS-01	18	35	18	23	6	0	0	53	29	17
2014	AS-02	7	39	16	4	24	7	4	51	31	30
2014	AS-04	0	50	19	13	6	13	0	57	21	16

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	20	31	19	18	7	3	1	54	26	213
2020	AS-01	41	22	19	4	7	7	0	68	12	27
2020	AS-02	21	21	19	26	8	3	2	44	36	62
2020	AS-03	10	40	15	20	5	10	0	56	28	20
2020	AS-04	22	37	26	11	4	0	0	59	15	27
2020	AS-05	16	44	16	16	4	0	4	63	21	25
2020	AS-08	6	38	16	25	16	0	0	44	41	32
2019	AS	22	34	21	12	8	3	1	57	21	155
2019	AS-01	35	26	13	9	9	9	0	67	19	23
2019	AS-02	11	32	32	18	5	0	3	43	24	38
2019	AS-03	27	27	40	7	0	0	0	53	7	15
2019	AS-04	26	26	21	11	16	0	0	53	26	19
2019	AS-05	25	43	11	7	11	4	0	70	19	28
2019	AS-08	13	40	13	20	13	0	0	53	33	15
2018	AS	28	35	16	8	10	2	0	65	18	123
2018	AS-01	35	26	26	9	4	0	0	61	13	23
2018	AS-02	20	37	23	10	7	3	0	59	17	30
2018	AS-03	50	8	17	8	8	8	0	64	18	12
2018	AS-04	31	25	6	13	19	6	0	60	33	16
2018	AS-05	40	40	13	7	0	0	0	80	7	15
2018	AS-08	14	57	0	0	29	0	0	71	29	14
2017	AS	25	37	11	14	5	7	1	67	21	106
2017	AS-01	25	43	10	10	0	11	0	77	11	19
2017	AS-02	21	33	16	15	12	0	4	56	28	25
2017	AS-03	26	29	13	13	6	13	0	63	22	15
2017	AS-04	15	47	19	8	0	11	0	70	8	12
2017	AS-05	40	40	10	0	10	0	0	80	10	10
2017	AS-08	19	32	0	49	0	0	0	51	49	10
2014	AS	20	38	16	17	8	2	0	59	25	95
2014	AS-01	18	29	12	35	6	0	0	47	41	17
2014	AS-02	17	26	20	23	14	0	0	43	37	30
2014	AS-04	25	50	19	0	6	0	0	75	6	16

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	18	31	17	18	12	1	2	51	31	213
2020	AS-01	25	18	21	18	11	7	0	46	31	28
2020	AS-02	11	35	11	23	15	0	5	49	39	62
2020	AS-03	32	26	16	16	11	0	0	58	26	19
2020	AS-04	15	41	26	11	7	0	0	56	19	27
2020	AS-05	20	32	24	12	8	0	4	54	21	25
2020	AS-08	16	31	9	25	19	0	0	47	44	32
2019	AS	23	31	17	15	12	1	1	55	28	156
2019	AS-01	39	22	17	9	4	9	0	67	14	23
2019	AS-02	13	26	21	21	18	0	3	39	39	39
2019	AS-03	13	60	13	7	7	0	0	73	13	15
2019	AS-04	26	21	21	16	11	0	5	50	28	19
2019	AS-05	32	36	18	7	7	0	0	68	14	28
2019	AS-08	13	40	7	20	20	0	0	53	40	15
2018	AS	20	32	12	15	15	3	2	56	31	122
2018	AS-01	26	26	17	17	4	9	0	57	24	23
2018	AS-02	17	38	14	10	21	0	0	55	31	29
2018	AS-03	33	17	17	17	17	0	0	50	33	12
2018	AS-04	19	31	13	6	19	6	6	57	29	16
2018	AS-05	20	40	7	13	7	7	7	69	23	15
2018	AS-08	14	36	0	29	21	0	0	50	50	14
2017	AS	19	22	13	26	16	4	1	43	43	106
2017	AS-01	20	10	20	38	11	0	0	31	49	19
2017	AS-02	21	16	13	20	27	4	0	38	49	25
2017	AS-03	13	42	13	19	13	0	0	55	32	15
2017	AS-04	0	38	19	32	0	11	0	42	36	12
2017	AS-05	40	30	20	0	10	0	0	70	10	10
2017	AS-08	19	24	0	40	9	0	8	46	54	10
2014	AS	14	22	13	24	23	3	1	37	49	95
2014	AS-01	6	23	6	47	18	0	0	29	65	17
2014	AS-02	14	7	10	29	30	7	4	23	66	30
2014	AS-04	19	31	31	6	12	0	0	50	19	16

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	50	24	13	9	1	3	76	11	214
2020	AS-01	75	11	11	0	0	4	89	0	28
2020	AS-02	50	27	13	6	0	3	80	7	62
2020	AS-03	55	25	5	15	0	0	80	15	20
2020	AS-04	33	33	19	7	4	4	69	12	27
2020	AS-05	48	24	12	12	0	4	75	13	25
2020	AS-08	44	13	19	22	3	0	56	25	32
2019	AS	61	23	8	2	3	4	87	5	153
2019	AS-01	61	17	4	4	9	4	82	14	23
2019	AS-02	58	21	5	5	3	8	86	9	38
2019	AS-03	47	47	0	0	0	7	100	0	15
2019	AS-04	67	22	11	0	0	0	89	0	18
2019	AS-05	68	18	7	0	4	4	89	4	28
2019	AS-08	67	20	13	0	0	0	87	0	15

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	49	23	18	5	1	2	1	74	7	214
2020	AS-01	57	14	14	7	0	4	4	77	8	28
2020	AS-02	42	21	24	5	5	2	2	65	10	62
2020	AS-03	50	20	20	10	0	0	0	70	10	20
2020	AS-04	44	26	26	0	0	4	0	73	0	27
2020	AS-05	44	32	16	4	0	0	4	79	4	25
2020	AS-08	53	25	9	9	0	3	0	81	10	32
2019	AS	42	32	15	5	2	1	3	78	7	153
2019	AS-01	48	30	4	4	0	4	9	90	5	23
2019	AS-02	30	27	27	8	3	0	5	60	11	37
2019	AS-03	53	27	13	7	0	0	0	80	7	15
2019	AS-04	37	32	26	5	0	0	0	68	5	19
2019	AS-05	46	43	4	4	4	0	0	89	7	28
2019	AS-08	47	27	13	0	7	0	7	79	7	15

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	75	10	5	2	0	5	3	92	3	213
2020	AS-01	71	4	11	4	0	7	4	84	4	28
2020	AS-02	69	13	5	3	2	5	3	89	5	61
2020	AS-03	80	5	0	0	0	15	0	100	0	20
2020	AS-04	85	7	7	0	0	0	0	93	0	27
2020	AS-05	68	24	4	0	0	0	4	96	0	25
2020	AS-08	78	3	0	6	0	9	3	93	7	32
2019	AS	79	9	5	0	2	2	4	93	2	152
2019	AS-01	74	13	4	0	0	4	4	95	0	23
2019	AS-02	70	5	8	0	5	3	8	85	6	37
2019	AS-03	93	7	0	0	0	0	0	100	0	15
2019	AS-04	79	11	0	0	5	0	5	94	6	19
2019	AS-05	79	14	4	0	0	4	0	96	0	28
2019	AS-08	93	0	7	0	0	0	0	93	0	14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	79	11	1	2	0	2	5	96	2	213
2020	AS-01	82	4	0	0	0	0	14	100	0	28
2020	AS-02	74	16	3	2	0	3	2	95	2	62
2020	AS-03	90	0	0	0	0	0	10	100	0	20
2020	AS-04	89	4	4	4	0	0	0	93	4	27
2020	AS-05	68	24	0	4	0	0	4	96	4	25
2020	AS-08	75	9	0	3	0	6	6	96	4	32
2019	AS	84	7	1	1	1	0	6	97	1	154
2019	AS-01	78	9	4	0	0	0	9	95	0	23
2019	AS-02	74	13	3	0	3	0	8	94	3	38
2019	AS-03	100	0	0	0	0	0	0	100	0	15
2019	AS-04	84	5	0	0	0	0	11	100	0	19
2019	AS-05	89	4	0	4	0	0	4	96	4	28
2019	AS-08	100	0	0	0	0	0	0	100	0	15

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	26	47	17	7	0	2	0	75	8	213
2020	AS-01	25	36	21	11	4	4	0	63	15	28
2020	AS-02	20	48	20	8	0	5	0	71	9	61
2020	AS-03	25	55	15	5	0	0	0	80	5	20
2020	AS-04	30	44	22	4	0	0	0	74	4	27
2020	AS-05	32	56	8	4	0	0	0	88	4	25
2020	AS-08	16	53	22	9	0	0	0	69	9	32
2019	AS	29	44	14	8	3	1	1	75	11	156
2019	AS-01	57	9	17	17	0	0	0	65	17	23
2019	AS-02	26	38	18	10	0	5	3	69	11	39
2019	AS-03	20	60	13	7	0	0	0	80	7	15
2019	AS-04	21	47	21	5	5	0	0	68	11	19
2019	AS-05	21	61	14	0	4	0	0	82	4	28
2019	AS-08	20	53	7	13	7	0	0	73	20	15
2018	AS	30	45	16	6	2	2	0	76	7	123
2018	AS-01	30	35	13	9	4	9	0	71	14	23
2018	AS-02	20	53	17	10	0	0	0	73	10	30
2018	AS-03	33	25	33	8	0	0	0	58	8	12
2018	AS-04	31	44	19	6	0	0	0	75	6	16
2018	AS-05	40	53	7	0	0	0	0	93	0	15
2018	AS-08	29	50	14	0	7	0	0	79	7	14
2017	AS	33	41	10	9	3	3	1	77	12	106
2017	AS-01	36	36	5	13	0	11	0	80	14	19
2017	AS-02	24	45	15	8	4	0	4	72	12	25
2017	AS-03	42	45	0	0	6	7	0	93	7	15
2017	AS-04	17	49	25	10	0	0	0	66	10	12
2017	AS-05	50	20	10	10	10	0	0	70	20	10
2017	AS-08	31	60	9	0	0	0	0	91	0	10

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	38	38	14	7	1	2	0	78	8	211
2020	AS-01	46	36	7	4	4	4	0	85	7	28
2020	AS-02	38	33	18	5	2	3	0	74	7	60
2020	AS-03	40	45	10	5	0	0	0	85	5	20
2020	AS-04	42	35	23	0	0	0	0	77	0	26
2020	AS-05	36	48	8	4	0	4	0	88	4	25
2020	AS-08	25	38	16	22	0	0	0	63	22	32
2019	AS	45	39	10	3	1	1	1	85	5	153
2019	AS-01	52	35	4	9	0	0	0	87	9	23
2019	AS-02	38	36	13	3	5	3	3	78	8	39
2019	AS-03	60	40	0	0	0	0	0	100	0	15
2019	AS-04	58	21	16	5	0	0	0	79	5	19
2019	AS-05	44	33	15	4	0	4	0	81	4	27
2019	AS-08	23	62	15	0	0	0	0	85	0	13
2018	AS	46	39	7	6	2	0	0	85	7	122
2018	AS-01	57	35	4	4	0	0	0	91	4	23
2018	AS-02	43	30	13	7	7	0	0	73	13	30
2018	AS-03	58	33	8	0	0	0	0	92	0	12
2018	AS-04	38	56	0	6	0	0	0	94	6	16
2018	AS-05	71	21	7	0	0	0	0	93	0	14
2018	AS-08	21	64	7	7	0	0	0	86	7	14
2017	AS	48	38	6	4	2	2	0	88	6	106
2017	AS-01	56	29	10	0	0	5	0	89	0	19
2017	AS-02	42	42	8	4	4	0	0	84	8	25
2017	AS-03	68	26	6	0	0	0	0	94	0	15
2017	AS-04	58	42	0	0	0	0	0	100	0	12
2017	AS-05	30	40	20	0	10	0	0	70	10	10
2017	AS-08	48	40	0	12	0	0	0	88	12	10
2014	AS	43	43	10	3	1	0	0	86	4	95
2014	AS-01	35	53	12	0	0	0	0	88	0	17
2014	AS-02	41	42	11	7	0	0	0	83	7	30
2014	AS-04	44	50	6	0	0	0	0	94	0	16

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	36	37	17	5	1	2	1	76	6	212
2020	AS-01	41	22	15	11	4	7	0	68	16	27
2020	AS-02	39	34	19	0	3	2	3	76	3	62
2020	AS-03	26	42	32	0	0	0	0	68	0	19
2020	AS-04	41	41	15	4	0	0	0	81	4	27
2020	AS-05	32	52	8	8	0	0	0	84	8	25
2020	AS-08	34	38	19	9	0	0	0	72	9	32
2019	AS	46	34	12	3	1	2	1	83	4	155
2019	AS-01	48	22	17	9	0	4	0	73	9	23
2019	AS-02	44	31	15	0	3	3	5	81	3	39
2019	AS-03	47	40	13	0	0	0	0	87	0	15
2019	AS-04	47	37	16	0	0	0	0	84	0	19
2019	AS-05	54	29	14	0	0	4	0	85	0	28
2019	AS-08	47	53	0	0	0	0	0	100	0	15
2018	AS	50	31	7	7	1	3	0	84	9	121
2018	AS-01	43	43	4	0	4	4	0	91	5	23
2018	AS-02	38	31	17	14	0	0	0	69	14	29
2018	AS-03	58	25	8	0	0	8	0	91	0	12
2018	AS-04	44	44	0	13	0	0	0	88	13	16
2018	AS-05	79	14	7	0	0	0	0	93	0	14
2018	AS-08	57	36	0	0	0	7	0	100	0	14
2017	AS	44	38	8	3	3	3	1	86	6	105
2017	AS-01	41	38	10	0	0	11	0	89	0	19
2017	AS-02	29	36	16	8	4	4	4	70	13	25
2017	AS-03	74	19	6	0	0	0	0	94	0	15
2017	AS-04	60	40	0	0	0	0	0	100	0	12
2017	AS-05	20	70	0	0	10	0	0	90	10	10
2014	AS	50	29	13	4	1	3	0	81	5	95
2014	AS-01	47	24	29	0	0	0	0	71	0	17
2014	AS-02	41	33	17	7	0	3	0	76	7	30
2014	AS-04	44	50	0	0	0	6	0	100	0	16

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	39	34	16	4	3	4	0	76	7	214
2020	AS-01	43	25	7	11	4	11	0	76	16	28
2020	AS-02	42	27	21	0	3	5	2	74	3	62
2020	AS-03	35	40	20	0	5	0	0	75	5	20
2020	AS-04	30	33	30	4	0	4	0	65	4	27
2020	AS-05	48	36	4	4	0	8	0	91	4	25
2020	AS-08	34	41	13	9	3	0	0	75	13	32

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	46	32	8	6	4	4	0	82	10	209
2020	AS-01	44	26	11	7	7	4	0	73	15	27
2020	AS-02	46	24	12	5	5	8	0	76	11	59
2020	AS-03	50	35	0	10	0	5	0	89	11	20
2020	AS-04	41	37	11	7	4	0	0	78	11	27
2020	AS-05	48	24	16	4	4	0	4	75	8	25
2020	AS-08	45	45	0	3	3	3	0	93	7	31

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	51	37	8	3	1	0	0	88	4	211
2020	AS-01	61	21	14	0	4	0	0	82	4	28
2020	AS-02	48	39	10	2	2	0	0	87	3	61
2020	AS-03	55	35	5	5	0	0	0	90	5	20
2020	AS-04	44	44	11	0	0	0	0	89	0	27
2020	AS-05	64	32	0	4	0	0	0	96	4	25
2020	AS-08	30	53	7	7	3	0	0	83	10	30
2019	AS	55	32	6	1	5	1	1	88	5	154
2019	AS-01	55	36	5	5	0	0	0	91	5	22
2019	AS-02	50	26	11	0	11	0	3	78	11	38
2019	AS-03	67	33	0	0	0	0	0	100	0	15
2019	AS-04	53	32	11	0	5	0	0	84	5	19
2019	AS-05	50	43	4	0	0	4	0	96	0	28
2019	AS-08	40	40	13	0	7	0	0	80	7	15
2018	AS	59	30	7	3	1	0	0	89	4	122
2018	AS-01	74	17	4	4	0	0	0	91	4	23
2018	AS-02	47	33	17	3	0	0	0	80	3	30
2018	AS-03	67	33	0	0	0	0	0	100	0	12
2018	AS-04	44	50	6	0	0	0	0	94	0	16
2018	AS-05	71	21	7	0	0	0	0	93	0	14
2018	AS-08	57	29	0	14	0	0	0	86	14	14
2017	AS	57	32	5	4	2	0	0	90	6	106
2017	AS-01	79	21	0	0	0	0	0	100	0	19
2017	AS-02	57	28	8	4	4	0	0	84	8	25
2017	AS-03	71	23	6	0	0	0	0	94	0	15
2017	AS-04	58	42	0	0	0	0	0	100	0	12
2017	AS-05	40	40	10	10	0	0	0	80	10	10
2017	AS-08	48	40	0	12	0	0	0	88	12	10
2014	AS	52	39	1	7	2	0	0	90	9	95
2014	AS-01	41	59	0	0	0	0	0	100	0	17
2014	AS-02	41	42	3	14	0	0	0	83	14	30
2014	AS-04	50	44	0	0	6	0	0	94	6	16

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	40	28	16	9	6	0	0	68	16	213
2020	AS-01	61	14	14	4	7	0	0	75	11	28
2020	AS-02	35	26	23	10	5	2	0	62	15	62
2020	AS-03	30	35	15	10	10	0	0	65	20	20
2020	AS-04	30	56	11	0	4	0	0	85	4	27
2020	AS-05	44	20	20	12	4	0	0	64	16	25
2020	AS-08	29	26	13	23	10	0	0	55	32	31
2019	AS	40	29	12	10	7	1	1	70	18	156
2019	AS-01	52	26	9	9	4	0	0	78	13	23
2019	AS-02	33	26	21	13	5	0	3	61	18	39
2019	AS-03	53	33	0	13	0	0	0	87	13	15
2019	AS-04	32	32	16	5	16	0	0	63	21	19
2019	AS-05	39	36	7	18	0	0	0	75	18	28
2019	AS-08	27	20	20	0	27	7	0	50	29	15
2018	AS	42	36	10	8	3	1	0	79	12	122
2018	AS-01	57	22	17	4	0	0	0	78	4	23
2018	AS-02	33	30	13	17	7	0	0	63	23	30
2018	AS-03	75	25	0	0	0	0	0	100	0	12
2018	AS-04	38	56	0	0	6	0	0	94	6	16
2018	AS-05	29	57	7	0	0	7	0	92	0	14
2018	AS-08	29	29	14	29	0	0	0	57	29	14
2017	AS	49	25	17	7	3	0	0	74	9	106
2017	AS-01	69	26	0	5	0	0	0	95	5	19
2017	AS-02	41	16	31	8	4	0	0	58	12	25
2017	AS-03	68	26	6	0	0	0	0	94	0	15
2017	AS-04	51	23	27	0	0	0	0	73	0	12
2017	AS-05	20	50	10	10	10	0	0	70	20	10
2017	AS-08	39	21	28	12	0	0	0	60	12	10
2014	AS	30	41	17	11	2	0	0	70	13	95
2014	AS-01	24	47	24	6	0	0	0	71	6	17
2014	AS-02	27	26	23	24	0	0	0	54	24	30
2014	AS-04	38	50	6	6	0	0	0	88	6	16

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	38	35	15	9	2	0	0	73	12	211
2020	AS-01	54	25	18	0	4	0	0	79	4	28
2020	AS-02	37	31	19	10	2	2	0	69	11	62
2020	AS-03	35	40	10	15	0	0	0	75	15	20
2020	AS-04	26	59	7	7	0	0	0	85	7	27
2020	AS-05	40	32	16	8	4	0	0	72	12	25
2020	AS-08	21	31	21	21	7	0	0	52	28	29
2019	AS	35	35	14	12	4	0	1	71	16	154
2019	AS-01	52	17	22	9	0	0	0	70	9	23
2019	AS-02	34	26	24	13	0	0	3	62	14	38
2019	AS-03	40	47	0	13	0	0	0	87	13	15
2019	AS-04	21	42	16	11	11	0	0	63	21	19
2019	AS-05	36	46	4	11	4	0	0	82	14	28
2019	AS-08	21	29	14	21	14	0	0	50	36	14
2018	AS	43	35	12	6	3	0	0	79	9	122
2018	AS-01	57	35	4	4	0	0	0	91	4	23
2018	AS-02	33	33	23	3	7	0	0	67	10	30
2018	AS-03	75	17	8	0	0	0	0	92	0	12
2018	AS-04	38	50	6	0	6	0	0	88	6	16
2018	AS-05	36	43	21	0	0	0	0	79	0	14
2018	AS-08	36	29	7	29	0	0	0	64	29	14
2017	AS	49	32	10	7	3	0	0	80	9	106
2017	AS-01	79	16	0	5	0	0	0	95	5	19
2017	AS-02	41	28	23	4	4	0	0	69	8	25
2017	AS-03	68	32	0	0	0	0	0	100	0	15
2017	AS-04	36	47	17	0	0	0	0	83	0	12
2017	AS-05	40	40	0	10	10	0	0	80	20	10
2017	AS-08	39	31	9	21	0	0	0	69	21	10
2014	AS	28	46	16	10	1	0	0	74	11	95
2014	AS-01	29	41	24	6	0	0	0	71	6	17
2014	AS-02	21	39	20	20	0	0	0	60	20	30
2014	AS-04	31	56	6	6	0	0	0	88	6	16

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	37	24	21	9	6	2	0	63	16	212
2020	AS-01	50	18	18	4	11	0	0	68	14	28
2020	AS-02	39	23	24	11	2	2	0	62	13	62
2020	AS-03	16	42	21	11	5	5	0	61	17	19
2020	AS-04	26	33	22	11	4	4	0	62	15	27
2020	AS-05	32	24	16	8	12	4	4	61	22	25
2020	AS-08	35	16	26	10	10	3	0	53	20	31
2019	AS	38	21	19	13	6	4	0	61	19	156
2019	AS-01	65	9	13	13	0	0	0	74	13	23
2019	AS-02	31	8	44	10	3	5	0	41	14	39
2019	AS-03	47	20	27	0	7	0	0	67	7	15
2019	AS-04	26	21	11	11	21	11	0	53	35	19
2019	AS-05	29	43	7	18	4	0	0	71	21	28
2019	AS-08	33	13	13	20	7	13	0	54	31	15
2018	AS	36	26	20	11	2	3	0	64	14	122
2018	AS-01	52	22	17	9	0	0	0	74	9	23
2018	AS-02	27	30	23	13	7	0	0	57	20	30
2018	AS-03	67	17	17	0	0	0	0	83	0	12
2018	AS-04	25	44	13	13	6	0	0	69	19	16
2018	AS-05	36	29	21	7	0	7	0	69	8	14
2018	AS-08	21	7	29	21	0	21	0	36	27	14
2017	AS	38	28	19	9	5	2	0	67	14	106
2017	AS-01	59	36	0	5	0	0	0	95	5	19
2017	AS-02	32	20	24	16	4	4	0	55	20	25
2017	AS-03	55	32	6	6	0	0	0	87	6	15
2017	AS-04	15	39	31	15	0	0	0	54	15	12
2017	AS-05	30	30	10	10	10	10	0	67	22	10
2017	AS-08	39	31	31	0	0	0	0	69	0	10
2014	AS	28	29	18	14	9	2	0	59	23	95
2014	AS-01	24	47	18	12	0	0	0	71	12	17
2014	AS-02	20	26	20	14	17	3	0	48	32	30
2014	AS-04	31	19	25	19	6	0	0	50	25	16

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	AS	27	31	43	214
2020	AS-01	11	32	57	28
2020	AS-02	32	31	37	62
2020	AS-03	45	15	40	20
2020	AS-04	33	22	44	27
2020	AS-05	20	36	44	25
2020	AS-08	19	31	50	32
2019	AS	29	33	38	156
2019	AS-01	17	30	52	23
2019	AS-02	38	28	33	39
2019	AS-03	47	20	33	15
2019	AS-04	42	32	26	19
2019	AS-05	21	46	32	28
2019	AS-08	20	27	53	15
2018	AS	35	31	34	123
2018	AS-01	39	35	26	23
2018	AS-02	37	37	27	30
2018	AS-03	17	25	58	12
2018	AS-04	50	31	19	16
2018	AS-05	27	33	40	15
2018	AS-08	21	21	57	14
2017	AS	30	33	38	106
2017	AS-01	36	31	33	19
2017	AS-02	23	33	44	25
2017	AS-03	19	26	55	15
2017	AS-04	32	23	45	12
2017	AS-05	30	60	10	10
2017	AS-08	12	60	28	10
2014	AS	32	33	35	95
2014	AS-01	35	24	41	17
2014	AS-02	40	23	37	30
2014	AS-04	37	50	13	16

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	AS	5	33	44	7	2	9	57
2020	AS-02	0	45	35	5	5	10	20
2019	AS	11	30	33	4	7	15	46
2019	AS-02	7	27	40	7	13	7	15
2018	AS	5	44	28	5	12	7	43
2018	AS-02	0	73	18	9	0	0	11
2017	AS	9	9	47	10	7	18	32
2014	AS	10	23	50	7	9999	10	30
2014	AS-02	8	25	51	16	9999	0	12

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	8	92	212
2020	AS-02	11	89	61
2020	AS-06	0	100	11
2020	AS-08	16	84	32
2019	AS	10	90	156
2019	AS-02	15	85	39
2019	AS-03	0	100	15
2018	AS	10	90	122
2018	AS-03	0	100	12
2018	AS-05	0	100	15

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	61	39	18
2019	AS	53	47	15

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	56	44	18
2019	AS	53	47	15

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	AS	100	18
2019	AS	100	15
2018	AS	100	12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2020	AS	100	18
2019	AS	100	15
2018	AS	100	12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	AS	100	18
2019	AS	100	15
2018	AS	100	12

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	56	44	18

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	44	56	18
2019	AS	33	67	15

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	56	44	18
2019	AS	60	40	15
2018	AS	42	58	12

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	61	39	18

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	39	61	18
2019	AS	47	53	15

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	33	67	18
2019	AS	47	53	15
2018	AS	58	42	12

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	0	100	18
2019	AS	0	100	15

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	44	56	18
2019	AS	53	47	15

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	28	72	18
2019	AS	33	67	15
2018	AS	58	42	12

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	39	61	18
2018	AS	58	42	12

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	36	64	14
2018	AS	58	42	12

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	0	100	18
2019	AS	0	100	14

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	44	56	18

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	0	100	18
2018	AS	0	100	12

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	33	67	18

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	11

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	11

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	11

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	11

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	11

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	21	18	18	6	3	25	8	59	14	214
2020	AS-01	21	18	14	0	4	29	14	69	6	28
2020	AS-02	24	11	18	8	3	26	10	55	18	62
2020	AS-03	20	10	15	5	0	50	0	60	10	20
2020	AS-04	15	30	26	7	0	15	7	57	10	27
2020	AS-05	20	20	24	4	4	20	8	56	11	25
2020	AS-08	22	25	3	9	9	25	6	68	27	32
2019	AS	17	19	21	8	5	25	5	52	19	155
2019	AS-01	17	9	30	0	0	35	9	46	0	23
2019	AS-02	18	10	26	8	15	21	3	37	30	39
2019	AS-03	33	27	13	0	0	20	7	82	0	15
2019	AS-04	17	28	22	11	0	17	6	57	14	18
2019	AS-05	14	14	21	14	0	29	7	44	22	28
2019	AS-08	13	27	13	20	7	20	0	50	33	15
2018	AS	25	29	9	7	3	23	4	74	14	121
2018	AS-01	18	23	9	9	5	32	5	64	21	22
2018	AS-02	27	27	17	7	3	17	3	67	13	30
2018	AS-03	25	8	0	8	0	50	8	80	20	12
2018	AS-04	19	44	6	0	0	25	6	91	0	16
2018	AS-05	33	20	7	7	0	27	7	80	10	15
2018	AS-08	23	46	8	8	15	0	0	69	23	13
2017	AS	33	20	15	5	5	17	5	69	12	106
2017	AS-01	41	23	15	5	0	0	16	76	6	19
2017	AS-02	22	15	24	0	8	27	4	54	11	25
2017	AS-03	42	19	6	13	0	20	0	76	16	15
2017	AS-04	17	40	23	10	0	11	0	64	11	12
2017	AS-05	40	10	0	10	10	30	0	71	29	10
2017	AS-08	41	19	21	0	0	19	0	74	0	10
2014	AS	16	23	15	7	5	32	2	59	19	95
2014	AS-01	24	24	12	12	0	23	6	67	17	17
2014	AS-02	13	10	26	13	7	31	0	33	29	30
2014	AS-04	13	38	13	0	6	31	0	73	9	16

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	33	34	18	5	2	7	1	72	8	214
2020	AS-01	43	29	11	0	4	14	0	83	4	28
2020	AS-02	29	29	24	5	3	10	0	64	9	62
2020	AS-03	35	30	20	10	0	5	0	68	11	20
2020	AS-04	26	48	19	4	0	4	0	77	4	27
2020	AS-05	32	44	12	4	0	8	0	83	4	25
2020	AS-08	38	19	16	9	6	6	6	64	18	32
2019	AS	37	37	12	4	4	6	0	78	9	156
2019	AS-01	43	30	17	0	0	9	0	81	0	23
2019	AS-02	31	36	10	3	15	5	0	70	19	39
2019	AS-03	53	40	7	0	0	0	0	93	0	15
2019	AS-04	47	32	5	5	0	11	0	88	6	19
2019	AS-05	29	36	21	7	0	7	0	69	8	28
2019	AS-08	33	33	20	7	0	7	0	71	7	15
2018	AS	40	33	14	5	1	6	1	79	6	121
2018	AS-01	41	27	18	5	5	5	0	71	10	22
2018	AS-02	37	33	20	3	0	7	0	75	4	30
2018	AS-03	58	8	8	0	0	25	0	89	0	12
2018	AS-04	31	44	6	13	0	0	6	80	13	16
2018	AS-05	53	27	20	0	0	0	0	80	0	15
2018	AS-08	38	38	15	8	0	0	0	77	8	13
2017	AS	45	28	13	5	3	6	1	78	8	106
2017	AS-01	61	18	10	0	0	6	5	89	0	19
2017	AS-02	34	27	15	8	8	8	0	67	17	25
2017	AS-03	48	32	13	6	0	0	0	81	6	15
2017	AS-04	24	32	32	0	0	11	0	64	0	12
2017	AS-05	30	30	10	20	0	10	0	67	22	10
2017	AS-08	79	21	0	0	0	0	0	100	0	10
2014	AS	25	37	15	9	4	9	1	69	15	95
2014	AS-01	41	29	12	12	0	6	0	75	13	17
2014	AS-02	13	37	16	16	3	14	0	58	23	30
2014	AS-04	6	56	13	0	6	19	0	77	8	16

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	7	93	211
2020	AS-03	0	100	19
2020	AS-05	0	100	25
2020	AS-08	16	84	32
2019	AS	3	97	155
2019	AS-01	0	100	22
2019	AS-03	0	100	15
2019	AS-05	0	100	28
2019	AS-08	0	100	15
2018	AS	5	95	120
2018	AS-02	0	100	29
2018	AS-04	0	100	15
2018	AS-05	0	100	14

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	43	57	14

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	0	100	14

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	0	100	14

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	43	57	14

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	36	64	14

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	0	100	14

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	0	100	14

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	0	100	14

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	0	100	14

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	57	43	14

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	22	17	17	6	3	29	6	60	13	212
2020	AS-01	25	14	18	4	0	29	11	65	6	28
2020	AS-02	19	18	23	3	3	27	6	56	10	62
2020	AS-03	15	15	5	5	0	60	0	75	13	20
2020	AS-04	19	26	22	11	0	15	7	57	14	27
2020	AS-05	24	16	12	12	0	28	8	63	19	25
2020	AS-08	27	10	10	7	10	33	3	58	26	30
2019	AS	20	15	26	3	2	31	3	52	8	155
2019	AS-01	17	13	30	0	0	39	0	50	0	23
2019	AS-02	18	3	33	3	8	33	3	32	16	39
2019	AS-03	33	13	20	0	0	27	7	70	0	15
2019	AS-04	22	28	22	0	0	22	6	69	0	18
2019	AS-05	14	11	29	4	0	39	4	44	6	28
2019	AS-08	27	27	20	7	0	20	0	67	8	15
2018	AS	26	21	16	6	2	25	3	67	10	122
2018	AS-01	26	13	17	9	4	26	4	56	19	23
2018	AS-02	23	27	30	3	0	10	7	60	4	30
2018	AS-03	25	0	8	8	0	58	0	60	20	12
2018	AS-04	13	38	6	0	0	44	0	89	0	16
2018	AS-05	36	14	14	0	0	29	7	78	0	14
2018	AS-08	36	36	7	0	7	14	0	83	8	14
2017	AS	29	20	15	2	3	27	5	71	7	105
2017	AS-01	36	8	15	0	0	20	21	74	0	19
2017	AS-02	26	9	11	0	8	47	0	64	15	25
2017	AS-03	29	32	13	0	0	26	0	83	0	15
2017	AS-04	10	56	25	0	0	8	0	72	0	11
2017	AS-05	30	20	10	10	0	30	0	71	14	10
2017	AS-08	41	9	31	0	0	19	0	62	0	10
2014	AS	20	24	17	1	2	29	7	69	5	95
2014	AS-01	12	29	12	0	0	35	12	78	0	17
2014	AS-02	13	20	26	3	3	31	3	50	10	30
2014	AS-04	19	31	6	0	0	31	13	89	0	16

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	33	34	18	5	2	8	0	72	8	213
2020	AS-01	46	18	18	0	4	14	0	75	4	28
2020	AS-02	27	32	23	6	3	8	0	65	11	62
2020	AS-03	37	32	11	5	0	16	0	81	6	19
2020	AS-04	22	44	22	7	0	4	0	69	8	27
2020	AS-05	36	44	16	0	0	4	0	83	0	25
2020	AS-08	38	22	19	9	3	6	3	66	14	32
2019	AS	41	28	17	3	1	8	1	77	4	156
2019	AS-01	43	22	22	0	0	13	0	75	0	23
2019	AS-02	33	23	18	5	5	13	3	67	12	39
2019	AS-03	53	27	13	0	0	0	7	86	0	15
2019	AS-04	42	26	21	0	0	11	0	76	0	19
2019	AS-05	39	25	21	4	0	11	0	72	4	28
2019	AS-08	53	47	0	0	0	0	0	100	0	15
2018	AS	41	29	11	7	2	10	1	78	9	122
2018	AS-01	48	13	13	9	4	13	0	70	15	23
2018	AS-02	30	40	17	3	0	7	3	78	4	30
2018	AS-03	50	0	17	0	0	33	0	75	0	12
2018	AS-04	31	38	6	13	0	13	0	79	14	16
2018	AS-05	57	36	7	0	0	0	0	93	0	14
2018	AS-08	57	29	7	0	7	0	0	86	7	14
2017	AS	44	33	9	3	3	8	1	84	6	106
2017	AS-01	56	18	5	0	0	16	5	94	0	19
2017	AS-02	37	36	11	0	8	8	0	79	8	25
2017	AS-03	52	35	13	0	0	0	0	87	0	15
2017	AS-04	17	57	15	0	0	11	0	83	0	12
2017	AS-05	40	30	10	10	0	10	0	78	11	10
2017	AS-08	79	21	0	0	0	0	0	100	0	10
2014	AS	31	31	15	3	2	17	0	76	6	95
2014	AS-01	35	29	6	0	0	29	0	92	0	17
2014	AS-02	20	29	23	7	3	18	0	60	12	30
2014	AS-04	25	38	13	0	0	25	0	83	0	16

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	36	24	17	11	10	2	61	21	214
2020	AS-01	36	14	21	14	11	4	52	26	28
2020	AS-02	31	26	13	13	18	0	56	31	62
2020	AS-03	60	10	5	10	5	10	78	17	20
2020	AS-04	37	30	19	7	7	0	67	15	27
2020	AS-05	56	16	20	0	4	4	75	4	25
2020	AS-08	13	34	25	19	9	0	47	28	32

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	28	26	22	14	8	1	55	23	212
2020	AS-01	37	22	19	7	7	7	64	16	27
2020	AS-02	21	26	27	18	8	0	47	26	62
2020	AS-03	35	25	15	15	10	0	60	25	20
2020	AS-04	27	23	23	15	12	0	50	27	26
2020	AS-05	20	32	24	24	0	0	52	24	25
2020	AS-08	31	31	25	0	13	0	63	13	32
2019	AS	15	21	24	15	24	1	37	39	156
2019	AS-01	17	17	30	9	22	4	36	32	23
2019	AS-02	5	15	26	21	31	3	21	53	39
2019	AS-03	13	13	27	20	27	0	27	47	15
2019	AS-04	16	26	5	5	47	0	42	53	19
2019	AS-05	21	18	32	14	14	0	39	29	28
2019	AS-08	20	27	33	13	7	0	47	20	15
2018	AS	17	15	31	13	22	2	33	36	123
2018	AS-01	35	4	22	4	30	4	41	36	23
2018	AS-02	7	20	27	23	23	0	27	47	30
2018	AS-03	8	42	25	8	17	0	50	25	12
2018	AS-04	19	19	19	13	31	0	38	44	16
2018	AS-05	20	0	40	13	20	7	21	36	15
2018	AS-08	7	21	57	7	7	0	29	14	14
2017	AS	13	26	25	16	18	2	40	34	106
2017	AS-01	20	15	16	28	20	0	36	48	19
2017	AS-02	0	28	28	16	24	4	29	41	25
2017	AS-03	29	32	26	0	13	0	61	13	15
2017	AS-04	29	26	23	8	15	0	55	23	12
2017	AS-05	10	10	50	10	10	10	22	22	10
2017	AS-08	0	31	21	36	12	0	31	48	10

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	15	25	25	18	17	0	39	36	212
2020	AS-01	26	30	33	4	7	0	56	11	27
2020	AS-02	18	26	21	21	15	0	44	35	62
2020	AS-03	16	16	32	11	26	0	32	37	19
2020	AS-04	15	15	33	19	19	0	30	37	27
2020	AS-05	8	40	28	8	16	0	48	24	25
2020	AS-08	3	22	16	34	25	0	25	59	32
2019	AS	15	23	34	17	11	1	38	28	155
2019	AS-01	13	26	35	22	4	0	39	26	23
2019	AS-02	10	18	38	18	13	3	29	32	39
2019	AS-03	13	20	40	13	13	0	33	27	15
2019	AS-04	28	17	22	11	22	0	44	33	18
2019	AS-05	21	36	18	14	11	0	57	25	28
2019	AS-08	7	27	47	13	7	0	33	20	15
2018	AS	9	19	39	18	15	1	28	33	123
2018	AS-01	17	26	35	9	9	4	45	18	23
2018	AS-02	7	7	47	7	33	0	13	40	30
2018	AS-03	0	25	50	25	0	0	25	25	12
2018	AS-04	6	31	31	31	0	0	38	31	16
2018	AS-05	27	13	40	13	7	0	40	20	15
2018	AS-08	0	21	36	14	29	0	21	43	14
2017	AS	16	34	24	16	8	2	51	25	106
2017	AS-01	20	41	20	13	5	0	62	18	19
2017	AS-02	21	31	21	23	4	0	52	27	25
2017	AS-03	13	29	20	13	19	6	45	34	15
2017	AS-04	19	39	17	25	0	0	58	25	12
2017	AS-05	20	20	20	20	10	10	44	33	10
2017	AS-08	0	39	43	19	0	0	39	19	10

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	29	23	19	19	9	0	53	29	214
2020	AS-01	46	21	25	4	4	0	68	7	28
2020	AS-02	34	27	16	18	5	0	61	23	62
2020	AS-03	35	10	15	20	20	0	45	40	20
2020	AS-04	26	22	19	19	15	0	48	33	27
2020	AS-05	24	28	16	24	8	0	52	32	25
2020	AS-08	13	25	22	25	13	3	39	39	32
2019	AS	20	27	32	11	8	1	48	20	154
2019	AS-01	22	22	39	9	9	0	43	17	23
2019	AS-02	13	37	26	11	11	3	51	22	38
2019	AS-03	20	27	33	13	7	0	47	20	15
2019	AS-04	22	28	11	17	22	0	50	39	18
2019	AS-05	32	25	25	14	4	0	57	18	28
2019	AS-08	13	33	53	0	0	0	47	0	15
2018	AS	17	25	38	10	8	2	43	18	122
2018	AS-01	27	23	23	5	14	9	55	20	22
2018	AS-02	13	23	40	10	13	0	37	23	30
2018	AS-03	17	33	42	8	0	0	50	8	12
2018	AS-04	13	38	38	6	6	0	50	13	16
2018	AS-05	27	13	53	7	0	0	40	7	15
2018	AS-08	14	14	50	14	7	0	29	21	14
2017	AS	26	36	19	11	6	2	63	17	106
2017	AS-01	41	41	5	8	5	0	82	13	19
2017	AS-02	24	40	16	16	4	0	64	20	25
2017	AS-03	7	45	13	23	6	6	55	31	15
2017	AS-04	28	15	47	0	10	0	43	10	12
2017	AS-05	30	30	20	0	10	10	67	11	10
2017	AS-08	21	51	9	19	0	0	72	19	10

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	28	22	21	17	11	0	0	51	28	214
2020	AS-01	43	21	25	7	4	0	0	64	11	28
2020	AS-02	34	24	15	16	10	2	0	59	26	62
2020	AS-03	20	10	35	25	10	0	0	30	35	20
2020	AS-04	22	41	19	4	15	0	0	63	19	27
2020	AS-05	28	20	20	16	16	0	0	48	32	25
2020	AS-08	19	9	22	34	13	0	3	29	48	32
2019	AS	13	24	28	17	15	0	2	39	33	156
2019	AS-01	30	22	30	4	13	0	0	52	17	23
2019	AS-02	10	13	41	15	15	0	5	24	32	39
2019	AS-03	13	20	20	27	20	0	0	33	47	15
2019	AS-04	11	26	21	21	16	0	5	39	39	19
2019	AS-05	14	32	36	7	11	0	0	46	18	28
2019	AS-08	7	27	20	20	27	0	0	33	47	15
2018	AS	12	21	28	27	11	0	1	33	38	121
2018	AS-01	23	23	36	5	9	0	5	48	14	22
2018	AS-02	7	17	24	31	21	0	0	24	52	29
2018	AS-03	8	42	8	33	8	0	0	50	42	12
2018	AS-04	6	31	44	19	0	0	0	38	19	16
2018	AS-05	27	0	33	33	7	0	0	27	40	15
2018	AS-08	7	21	14	50	7	0	0	29	57	14
2017	AS	13	26	28	21	9	1	1	41	30	106
2017	AS-01	28	21	36	10	0	5	0	52	11	19
2017	AS-02	13	23	29	27	8	0	0	36	35	25
2017	AS-03	0	48	6	32	13	0	0	48	45	15
2017	AS-04	8	38	30	25	0	0	0	45	25	12
2017	AS-05	20	10	30	10	20	0	10	33	33	10
2017	AS-08	0	21	33	36	9	0	0	21	45	10

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	44	20	19	7	7	3	66	14	214
2020	AS-01	61	21	11	0	0	7	88	0	28
2020	AS-02	50	23	19	3	3	2	74	7	62
2020	AS-03	35	15	25	5	10	10	56	17	20
2020	AS-04	41	33	22	4	0	0	74	4	27
2020	AS-05	56	12	12	8	8	4	71	17	25
2020	AS-08	22	13	16	25	22	3	35	48	32
2019	AS	45	25	14	6	4	6	75	11	155
2019	AS-01	70	13	0	4	4	9	90	10	23
2019	AS-02	44	33	15	5	0	3	79	5	39
2019	AS-03	53	7	13	13	7	7	64	21	15
2019	AS-04	26	47	16	0	5	5	78	6	19
2019	AS-05	61	14	11	11	0	4	78	11	28
2019	AS-08	14	29	29	7	7	14	50	17	14
2018	AS	38	26	15	12	4	5	67	17	122
2018	AS-01	45	27	5	5	0	18	89	6	22
2018	AS-02	33	33	17	10	7	0	67	17	30
2018	AS-03	50	25	8	17	0	0	75	17	12
2018	AS-04	38	31	19	13	0	0	69	13	16
2018	AS-05	47	27	7	0	7	13	85	8	15
2018	AS-08	14	14	21	36	14	0	29	50	14
2017	AS	49	19	13	9	1	10	75	11	106
2017	AS-01	69	10	5	5	0	11	89	6	19
2017	AS-02	57	16	8	4	0	16	86	5	25
2017	AS-03	55	20	6	0	6	13	85	7	15
2017	AS-04	41	24	17	17	0	0	66	17	12
2017	AS-05	60	10	20	0	0	10	78	0	10
2017	AS-08	0	40	24	28	0	8	43	30	10

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	33	25	19	12	11	0	57	23	214
2020	AS-01	43	32	21	0	4	0	75	4	28
2020	AS-02	37	23	21	6	13	0	60	19	62
2020	AS-03	35	10	30	5	20	0	45	25	20
2020	AS-04	33	33	15	11	7	0	67	19	27
2020	AS-05	32	36	12	12	8	0	68	20	25
2020	AS-08	16	16	13	34	22	0	31	56	32
2019	AS	33	24	24	12	6	1	57	18	156
2019	AS-01	52	17	13	9	9	0	70	17	23
2019	AS-02	23	31	26	13	3	5	57	16	39
2019	AS-03	27	13	33	20	7	0	40	27	15
2019	AS-04	32	32	16	11	11	0	63	21	19
2019	AS-05	46	29	14	7	4	0	75	11	28
2019	AS-08	13	33	33	13	7	0	47	20	15
2018	AS	33	20	24	16	7	0	52	24	122
2018	AS-01	43	17	13	13	13	0	61	26	23
2018	AS-02	23	20	30	17	10	0	43	27	30
2018	AS-03	42	25	0	33	0	0	67	33	12
2018	AS-04	38	13	38	6	6	0	50	13	16
2018	AS-05	43	36	21	0	0	0	79	0	14
2018	AS-08	14	7	36	29	14	0	21	43	14
2017	AS	28	24	27	13	4	4	54	17	103
2017	AS-01	31	26	23	10	5	5	60	16	19
2017	AS-02	28	23	33	12	0	4	53	12	25
2017	AS-03	36	19	19	13	6	6	59	21	15
2017	AS-04	11	37	19	21	12	0	48	33	10
2017	AS-08	12	27	40	21	0	0	39	21	10

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	35	27	14	10	9	5	65	21	214
2020	AS-01	36	29	18	11	4	4	67	15	28
2020	AS-02	44	26	11	5	11	3	72	17	62
2020	AS-03	20	15	20	5	10	30	50	21	20
2020	AS-04	44	26	11	15	4	0	70	19	27
2020	AS-05	40	24	12	8	16	0	64	24	25
2020	AS-08	25	28	19	16	13	0	53	28	32

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	34	31	24	9	1	0	0	65	10	213
2020	AS-01	39	32	29	0	0	0	0	71	0	28
2020	AS-02	34	34	21	10	0	0	2	69	10	62
2020	AS-03	25	25	30	15	5	0	0	50	20	20
2020	AS-04	44	30	26	0	0	0	0	74	0	27
2020	AS-05	40	20	32	8	0	0	0	60	8	25
2020	AS-08	22	31	22	22	3	0	0	53	25	32
2019	AS	28	38	21	8	3	0	1	67	12	154
2019	AS-01	43	17	22	13	4	0	0	61	17	23
2019	AS-02	21	34	26	11	3	0	5	58	14	38
2019	AS-03	33	33	20	13	0	0	0	67	13	15
2019	AS-04	16	47	32	0	5	0	0	63	5	19
2019	AS-05	39	39	18	4	0	0	0	79	4	28
2019	AS-08	33	33	13	13	7	0	0	67	20	15
2018	AS	27	33	29	6	3	1	1	61	9	123
2018	AS-01	39	13	39	0	4	4	0	55	5	23
2018	AS-02	20	27	43	7	3	0	0	47	10	30
2018	AS-03	33	25	25	8	0	0	8	64	9	12
2018	AS-04	38	44	19	0	0	0	0	81	0	16
2018	AS-05	13	60	20	7	0	0	0	73	7	15
2018	AS-08	21	43	21	0	14	0	0	64	14	14
2017	AS	38	32	14	10	5	0	1	71	15	104
2017	AS-01	56	25	19	0	0	0	0	81	0	19
2017	AS-02	32	45	7	8	8	0	0	77	16	25
2017	AS-03	48	45	6	0	0	0	0	94	0	15
2017	AS-04	24	18	16	19	10	0	12	48	33	11
2017	AS-08	27	33	19	21	0	0	0	60	21	10

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	18	31	25	13	14	0	49	27	214
2020	AS-01	29	43	21	4	4	0	71	7	28
2020	AS-02	23	29	24	13	11	0	52	24	62
2020	AS-03	20	25	15	10	30	0	45	40	20
2020	AS-04	22	19	41	7	11	0	41	19	27
2020	AS-05	12	52	20	4	12	0	64	16	25
2020	AS-08	3	16	31	31	19	0	19	50	32
2019	AS	15	29	31	10	13	1	45	24	153
2019	AS-01	30	30	22	4	13	0	61	17	23
2019	AS-02	5	24	39	18	11	3	30	30	38
2019	AS-03	13	27	27	27	7	0	40	33	15
2019	AS-04	11	32	21	11	26	0	42	37	19
2019	AS-05	22	33	37	0	7	0	56	7	27
2019	AS-08	7	47	20	7	20	0	53	27	15
2018	AS	13	28	35	16	8	0	41	24	123
2018	AS-01	22	39	13	9	17	0	61	26	23
2018	AS-02	10	20	37	23	10	0	30	33	30
2018	AS-03	17	25	58	0	0	0	42	0	12
2018	AS-04	19	19	44	19	0	0	38	19	16
2018	AS-05	20	13	47	13	7	0	33	20	15
2018	AS-08	0	36	29	21	14	0	36	36	14
2017	AS	22	36	18	16	8	0	58	24	104
2017	AS-01	41	36	18	5	0	0	77	5	19
2017	AS-02	17	31	25	19	8	0	48	27	25
2017	AS-03	23	45	13	19	0	0	68	19	15
2017	AS-04	28	37	19	8	8	0	65	16	11
2017	AS-08	0	39	9	43	9	0	39	52	10

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	27	29	25	12	8	0	0	56	19	213
2020	AS-01	36	25	32	4	4	0	0	61	7	28
2020	AS-02	37	26	23	10	3	0	2	64	13	62
2020	AS-03	30	30	5	20	15	0	0	60	35	20
2020	AS-04	26	19	37	15	4	0	0	44	19	27
2020	AS-05	12	48	24	8	8	0	0	60	16	25
2020	AS-08	13	25	31	16	16	0	0	38	31	32
2019	AS	25	27	27	10	9	0	1	53	20	154
2019	AS-01	43	17	30	0	9	0	0	61	9	23
2019	AS-02	21	21	34	13	8	0	3	43	22	38
2019	AS-03	13	27	27	20	7	0	7	43	29	15
2019	AS-04	26	32	26	0	16	0	0	58	16	19
2019	AS-05	32	36	18	11	4	0	0	68	14	28
2019	AS-08	27	27	7	20	20	0	0	53	40	15
2018	AS	24	31	27	11	7	0	0	55	18	123
2018	AS-01	39	17	26	9	9	0	0	57	17	23
2018	AS-02	17	27	30	20	7	0	0	43	27	30
2018	AS-03	25	42	17	8	8	0	0	67	17	12
2018	AS-04	31	44	6	13	6	0	0	75	19	16
2018	AS-05	20	27	53	0	0	0	0	47	0	15
2018	AS-08	21	36	21	7	14	0	0	57	21	14
2017	AS	34	30	18	10	7	1	1	66	16	104
2017	AS-01	36	20	34	5	5	0	0	56	10	19
2017	AS-02	34	27	7	16	12	0	4	64	28	25
2017	AS-03	42	45	13	0	0	0	0	87	0	15
2017	AS-04	38	27	27	8	0	0	0	65	8	11
2017	AS-08	27	40	12	21	0	0	0	67	21	10

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	42	24	18	12	4	0	66	16	213
2020	AS-01	50	18	18	14	0	0	68	14	28
2020	AS-02	48	21	18	10	3	0	69	13	62
2020	AS-03	35	30	15	15	5	0	65	20	20
2020	AS-04	42	12	27	15	4	0	54	19	26
2020	AS-05	32	36	24	8	0	0	68	8	25
2020	AS-08	34	25	9	22	9	0	59	31	32
2019	AS	38	28	18	7	7	2	68	14	152
2019	AS-01	45	18	23	0	14	0	64	14	22
2019	AS-02	27	30	22	14	5	3	58	19	37
2019	AS-03	33	20	20	13	13	0	53	27	15
2019	AS-04	56	11	22	6	6	0	67	11	18
2019	AS-05	36	39	14	4	0	7	81	4	28
2019	AS-08	33	40	7	7	13	0	73	20	15

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	25	30	24	14	6	56	20	214
2020	AS-01	36	29	29	4	4	64	7	28
2020	AS-02	34	31	18	16	2	65	18	62
2020	AS-03	5	45	15	25	10	50	35	20
2020	AS-04	26	37	15	11	11	63	22	27
2020	AS-05	16	36	36	12	0	52	12	25
2020	AS-08	13	19	34	25	9	31	34	32

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	29	26	20	18	7	0	55	25	214
2020	AS-01	46	32	11	4	7	0	79	11	28
2020	AS-02	32	19	18	23	6	2	52	30	62
2020	AS-03	25	25	20	20	10	0	50	30	20
2020	AS-04	30	22	37	11	0	0	52	11	27
2020	AS-05	36	32	12	16	4	0	68	20	25
2020	AS-08	3	22	31	28	16	0	25	44	32
2019	AS	30	29	24	12	5	1	59	16	153
2019	AS-01	17	35	35	9	4	0	52	13	23
2019	AS-02	29	26	26	13	3	3	57	16	38
2019	AS-03	29	21	21	21	7	0	50	29	14
2019	AS-04	37	16	16	16	16	0	53	32	19
2019	AS-05	32	39	25	4	0	0	71	4	28
2019	AS-08	40	33	13	7	7	0	73	13	15
2018	AS	24	33	29	11	3	0	57	14	120
2018	AS-01	43	9	35	4	9	0	52	13	23
2018	AS-02	17	34	38	7	3	0	52	10	29
2018	AS-03	25	25	33	17	0	0	50	17	12
2018	AS-04	21	43	21	7	7	0	64	14	14
2018	AS-05	20	40	33	7	0	0	60	7	15
2018	AS-08	14	43	14	29	0	0	57	29	14
2017	AS	36	34	12	11	5	2	72	16	104
2017	AS-01	46	39	10	5	0	0	85	5	19
2017	AS-02	36	24	17	8	8	8	65	17	25
2017	AS-03	26	42	26	0	6	0	68	6	15
2017	AS-04	34	20	10	35	0	0	55	35	11
2017	AS-08	12	60	9	19	0	0	72	19	10

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	43	30	15	9	1	2	74	10	209
2020	AS-01	59	11	19	7	4	0	70	11	27
2020	AS-02	51	25	16	5	3	0	75	8	61
2020	AS-03	40	20	15	15	0	10	67	17	20
2020	AS-04	32	32	20	12	0	4	67	13	25
2020	AS-05	44	44	8	4	0	0	88	4	25
2020	AS-08	29	39	16	16	0	0	68	16	31
2019	AS	56	20	11	9	3	1	77	12	152
2019	AS-01	74	13	4	4	4	0	87	9	23
2019	AS-02	50	19	11	8	8	3	71	17	36
2019	AS-03	67	13	13	7	0	0	80	7	15
2019	AS-04	32	32	16	11	5	5	67	17	19
2019	AS-05	61	11	14	14	0	0	71	14	28
2019	AS-08	73	20	0	7	0	0	93	7	15
2018	AS	58	23	9	7	3	0	80	11	123
2018	AS-01	65	4	13	9	9	0	70	17	23
2018	AS-02	57	17	20	3	3	0	73	7	30
2018	AS-03	67	33	0	0	0	0	100	0	12
2018	AS-04	44	38	0	13	6	0	81	19	16
2018	AS-05	53	20	7	20	0	0	73	20	15
2018	AS-08	64	36	0	0	0	0	100	0	14
2017	AS	61	26	9	3	0	1	87	3	106
2017	AS-01	51	31	19	0	0	0	81	0	19
2017	AS-02	60	32	8	0	0	0	92	0	25
2017	AS-03	87	6	0	0	0	6	100	0	15
2017	AS-04	60	15	15	10	0	0	75	10	12
2017	AS-05	60	20	10	10	0	0	80	10	10
2017	AS-08	69	31	0	0	0	0	100	0	10

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	34	40	15	9	1	74	11	211
2020	AS-01	36	29	25	7	4	64	11	28
2020	AS-02	41	31	18	8	2	72	10	61
2020	AS-03	45	20	10	25	0	65	25	20
2020	AS-04	42	35	12	8	4	77	12	26
2020	AS-05	16	64	16	4	0	80	4	25
2020	AS-08	16	59	13	13	0	75	13	32

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	72	14	7	2	0	0	5	90	3	212
2020	AS-01	75	7	4	4	0	4	7	92	4	28
2020	AS-02	74	13	7	2	2	0	3	90	3	61
2020	AS-03	65	5	5	10	0	0	15	82	12	20
2020	AS-04	73	19	8	0	0	0	0	92	0	26
2020	AS-05	64	24	12	0	0	0	0	88	0	25
2020	AS-08	69	16	6	3	0	0	6	90	3	32
2019	AS	78	9	6	0	1	0	6	92	1	152
2019	AS-01	86	5	5	0	0	0	5	95	0	22
2019	AS-02	68	14	8	0	5	0	5	86	6	37
2019	AS-03	80	0	13	0	0	0	7	86	0	15
2019	AS-04	84	5	11	0	0	0	0	89	0	19
2019	AS-05	75	11	4	0	0	0	11	96	0	28
2019	AS-08	93	0	0	0	0	0	7	100	0	15
2018	AS	72	17	5	4	0	1	2	91	4	123
2018	AS-01	74	4	9	13	0	0	0	78	13	23
2018	AS-02	67	20	10	3	0	0	0	87	3	30
2018	AS-03	83	17	0	0	0	0	0	100	0	12
2018	AS-04	63	31	0	0	0	6	0	100	0	16
2018	AS-05	60	20	0	7	0	0	13	92	8	15
2018	AS-08	93	7	0	0	0	0	0	100	0	14

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	76	10	3	3	2	0	5	91	5	212
2020	AS-01	68	11	4	4	4	0	11	88	8	28
2020	AS-02	72	15	3	3	3	0	3	90	7	61
2020	AS-03	85	0	5	5	0	0	5	89	5	20
2020	AS-04	77	12	4	4	0	4	0	92	4	26
2020	AS-05	84	8	4	4	0	0	0	92	4	25
2020	AS-08	69	16	3	0	3	0	9	93	3	32
2019	AS	68	16	7	2	3	0	3	87	5	155
2019	AS-01	70	17	9	0	4	0	0	87	4	23
2019	AS-02	59	15	8	5	8	0	5	78	14	39
2019	AS-03	87	0	0	7	0	0	7	93	7	15
2019	AS-04	68	26	5	0	0	0	0	95	0	19
2019	AS-05	68	21	7	0	0	0	4	93	0	28
2019	AS-08	73	7	7	0	7	0	7	86	7	15
2018	AS	73	10	10	2	2	0	2	85	5	122
2018	AS-01	61	9	17	0	9	0	4	73	9	23
2018	AS-02	73	10	10	3	3	0	0	83	7	30
2018	AS-03	83	0	17	0	0	0	0	83	0	12
2018	AS-04	81	6	6	0	0	0	6	93	0	16
2018	AS-05	73	13	7	0	0	0	7	93	0	15
2018	AS-08	77	0	8	15	0	0	0	77	15	13
2017	AS	82	6	8	3	0	0	2	89	3	106
2017	AS-01	87	0	8	0	0	0	5	92	0	19
2017	AS-02	81	4	12	0	0	0	4	88	0	25
2017	AS-03	94	0	6	0	0	0	0	94	0	15
2017	AS-04	83	17	0	0	0	0	0	100	0	12
2017	AS-05	70	10	10	10	0	0	0	80	10	10
2017	AS-08	91	0	9	0	0	0	0	91	0	10

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	66	23	3	3	1	3	92	4	211
2020	AS-01	68	18	4	0	0	11	96	0	28
2020	AS-02	66	25	2	5	2	2	92	7	61
2020	AS-03	75	20	0	5	0	0	95	5	20
2020	AS-04	73	19	8	0	0	0	92	0	26
2020	AS-05	60	24	0	8	8	0	84	16	25
2020	AS-08	61	32	3	0	0	3	97	0	31
2019	AS	52	31	10	3	2	2	85	5	155
2019	AS-01	57	17	17	4	4	0	74	9	23
2019	AS-02	51	31	10	0	3	5	86	3	39
2019	AS-03	60	33	0	7	0	0	93	7	15
2019	AS-04	53	26	5	11	5	0	79	16	19
2019	AS-05	50	43	4	0	0	4	96	0	28
2019	AS-08	60	13	27	0	0	0	73	0	15
2018	AS	52	30	14	1	2	1	83	3	123
2018	AS-01	65	13	13	0	9	0	78	9	23
2018	AS-02	53	20	27	0	0	0	73	0	30
2018	AS-03	50	25	17	8	0	0	75	8	12
2018	AS-04	63	25	13	0	0	0	88	0	16
2018	AS-05	40	47	13	0	0	0	87	0	15
2018	AS-08	36	57	0	0	0	7	100	0	14
2017	AS	55	29	13	2	0	1	85	2	106
2017	AS-01	56	13	26	0	0	5	72	0	19
2017	AS-02	46	37	13	4	0	0	83	4	25
2017	AS-03	74	19	6	0	0	0	94	0	15
2017	AS-04	68	32	0	0	0	0	100	0	12
2017	AS-05	30	30	30	10	0	0	60	10	10
2017	AS-08	69	21	9	0	0	0	91	0	10

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	68	19	3	6	1	0	2	89	7	212
2020	AS-01	61	25	4	4	0	0	7	92	4	28
2020	AS-02	75	13	0	8	2	0	2	90	10	61
2020	AS-03	75	10	5	5	5	0	0	85	10	20
2020	AS-04	73	19	4	4	0	0	0	92	4	26
2020	AS-05	64	24	8	4	0	0	0	88	4	25
2020	AS-08	56	25	6	9	0	0	3	84	10	32
2019	AS	62	21	12	3	1	0	2	84	4	154
2019	AS-01	61	13	22	0	4	0	0	74	4	23
2019	AS-02	58	21	11	5	0	0	5	83	6	38
2019	AS-03	73	7	13	7	0	0	0	80	7	15
2019	AS-04	74	26	0	0	0	0	0	100	0	19
2019	AS-05	64	32	0	0	0	0	4	100	0	28
2019	AS-08	67	0	27	7	0	0	0	67	7	15
2018	AS	57	24	11	5	2	0	2	83	7	123
2018	AS-01	70	9	9	0	9	0	4	82	9	23
2018	AS-02	53	27	13	7	0	0	0	80	7	30
2018	AS-03	67	25	0	8	0	0	0	92	8	12
2018	AS-04	69	31	0	0	0	0	0	100	0	16
2018	AS-05	53	20	13	7	0	0	7	79	7	15
2018	AS-08	36	21	36	7	0	0	0	57	7	14
2017	AS	72	15	7	3	2	1	1	89	5	106
2017	AS-01	79	11	5	0	0	0	5	95	0	19
2017	AS-02	73	11	8	0	8	0	0	84	8	25
2017	AS-03	87	13	0	0	0	0	0	100	0	15
2017	AS-04	57	19	17	7	0	0	0	75	7	12
2017	AS-05	80	10	10	0	0	0	0	90	0	10
2017	AS-08	79	12	9	0	0	0	0	91	0	10

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	67	14	5	3	0	11	91	4	210
2020	AS-01	75	0	4	0	0	21	95	0	28
2020	AS-02	75	12	3	2	0	8	95	2	60
2020	AS-03	65	15	15	0	0	5	84	0	20
2020	AS-04	62	19	4	0	0	15	95	0	26
2020	AS-05	64	12	8	0	0	16	90	0	25
2020	AS-08	52	29	3	10	3	3	83	13	31
2019	AS	54	14	8	2	2	20	84	5	153
2019	AS-01	59	5	9	0	5	23	82	6	22
2019	AS-02	49	5	13	0	0	33	81	0	39
2019	AS-03	64	21	7	7	0	0	86	7	14
2019	AS-04	58	21	5	5	5	5	83	11	19
2019	AS-05	61	7	0	0	0	32	100	0	28
2019	AS-08	47	27	13	0	7	7	79	7	15
2018	AS	54	13	9	4	1	19	83	6	122
2018	AS-01	73	0	0	0	0	27	100	0	22
2018	AS-02	57	10	7	7	0	20	83	8	30
2018	AS-03	42	8	17	0	0	33	75	0	12
2018	AS-04	69	0	13	0	0	19	85	0	16
2018	AS-05	53	27	0	0	0	20	100	0	15
2018	AS-08	29	29	21	14	7	0	57	21	14
2017	AS	58	17	5	3	1	16	90	4	106
2017	AS-01	66	8	0	0	0	26	100	0	19
2017	AS-02	63	13	0	0	4	20	95	5	25
2017	AS-03	61	19	6	0	0	13	93	0	15
2017	AS-04	58	0	8	8	0	27	79	10	12
2017	AS-05	50	30	0	0	0	20	100	0	10
2017	AS-08	32	28	21	19	0	0	60	19	10

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	76	12	5	1	1	0	4	92	3	213
2020	AS-01	75	11	0	0	0	0	14	100	0	28
2020	AS-02	81	11	2	0	2	0	5	97	2	62
2020	AS-03	75	15	10	0	0	0	0	90	0	20
2020	AS-04	63	19	7	4	4	4	0	85	8	27
2020	AS-05	88	12	0	0	0	0	0	100	0	25
2020	AS-08	68	13	10	6	3	0	0	81	10	31
2019	AS	70	15	9	1	1	0	4	89	2	152
2019	AS-01	61	22	13	0	4	0	0	83	4	23
2019	AS-02	64	13	13	0	0	0	10	86	0	39
2019	AS-03	67	20	7	7	0	0	0	87	7	15
2019	AS-04	82	12	6	0	0	0	0	94	0	17
2019	AS-05	74	19	0	0	0	0	7	100	0	27
2019	AS-08	80	0	20	0	0	0	0	80	0	15
2018	AS	63	21	7	2	0	1	7	90	3	123
2018	AS-01	78	4	0	4	0	4	9	95	5	23
2018	AS-02	63	17	13	3	0	0	3	83	3	30
2018	AS-03	67	8	17	0	0	0	8	82	0	12
2018	AS-04	69	25	0	6	0	0	0	94	6	16
2018	AS-05	53	33	0	0	0	0	13	100	0	15
2018	AS-08	36	43	14	0	0	0	7	85	0	14
2017	AS	76	18	5	0	0	0	1	95	0	105
2017	AS-01	95	0	0	0	0	0	5	100	0	19
2017	AS-02	67	25	7	0	0	0	0	93	0	25
2017	AS-03	86	14	0	0	0	0	0	100	0	14
2017	AS-04	77	23	0	0	0	0	0	100	0	12
2017	AS-05	80	10	10	0	0	0	0	90	0	10
2017	AS-08	60	28	12	0	0	0	0	88	0	10

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	60	19	8	8	4	0	2	81	12	212
2020	AS-01	48	22	4	15	0	0	11	79	17	27
2020	AS-02	60	27	2	6	5	0	0	87	11	62
2020	AS-03	53	16	11	11	11	0	0	68	21	19
2020	AS-04	52	19	7	15	4	4	0	73	19	27
2020	AS-05	52	16	16	8	8	0	0	68	16	25
2020	AS-08	78	13	6	0	0	0	3	94	0	32
2019	AS	64	13	10	6	5	0	3	79	11	155
2019	AS-01	43	26	13	9	9	0	0	70	17	23
2019	AS-02	67	5	5	8	8	0	8	78	17	39
2019	AS-03	73	13	7	7	0	0	0	87	7	15
2019	AS-04	79	11	5	0	5	0	0	89	5	19
2019	AS-05	50	11	21	11	4	0	4	63	15	28
2019	AS-08	73	27	0	0	0	0	0	100	0	15
2018	AS	57	13	15	7	7	0	2	71	13	122
2018	AS-01	43	22	4	9	17	0	4	68	27	23
2018	AS-02	59	14	17	3	7	0	0	72	10	29
2018	AS-03	67	8	8	8	0	0	8	82	9	12
2018	AS-04	69	13	13	6	0	0	0	81	6	16
2018	AS-05	40	13	20	20	7	0	0	53	27	15
2018	AS-08	50	14	29	0	0	0	7	69	0	14
2017	AS	59	17	13	7	4	0	1	76	10	106
2017	AS-01	64	5	15	6	10	0	0	69	16	19
2017	AS-02	56	19	9	12	0	0	4	79	12	25
2017	AS-03	74	26	0	0	0	0	0	100	0	15
2017	AS-04	47	24	19	10	0	0	0	72	10	12
2017	AS-05	60	30	0	10	0	0	0	90	10	10
2017	AS-08	45	9	37	8	0	0	0	55	8	10

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	43	29	16	6	5	1	73	11	213
2020	AS-01	39	29	18	0	11	4	70	11	28
2020	AS-02	47	26	15	10	3	0	73	13	62
2020	AS-03	25	25	20	15	10	5	53	26	20
2020	AS-04	48	30	11	4	7	0	78	11	27
2020	AS-05	29	38	25	4	4	0	67	8	24
2020	AS-08	50	38	9	0	3	0	88	3	32
2019	AS	48	33	13	1	3	2	83	4	152
2019	AS-01	39	30	26	0	4	0	70	4	23
2019	AS-02	43	35	14	0	3	5	83	3	37
2019	AS-03	29	43	21	7	0	0	71	7	14
2019	AS-04	53	32	11	0	5	0	84	5	19
2019	AS-05	54	29	11	0	4	4	85	4	28
2019	AS-08	60	40	0	0	0	0	100	0	15
2018	AS	49	28	16	2	2	2	79	4	123
2018	AS-01	57	17	17	0	4	4	77	5	23
2018	AS-02	40	30	23	3	0	3	72	3	30
2018	AS-03	42	50	0	8	0	0	92	8	12
2018	AS-04	50	25	19	0	6	0	75	6	16
2018	AS-05	47	27	20	0	0	7	79	0	15
2018	AS-08	50	43	7	0	0	0	93	0	14
2017	AS	53	33	7	5	0	3	88	5	105
2017	AS-01	56	25	8	11	0	0	81	11	19
2017	AS-02	36	41	12	8	0	4	80	8	25
2017	AS-03	48	39	0	0	0	13	100	0	15
2017	AS-04	67	25	0	8	0	0	92	8	11
2017	AS-05	50	50	0	0	0	0	100	0	10
2017	AS-08	81	9	9	0	0	0	91	0	10

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	24	39	27	7	3	0	63	10	214
2020	AS-01	36	36	25	4	0	0	71	4	28
2020	AS-02	23	29	32	10	5	2	52	15	62
2020	AS-03	20	40	25	10	5	0	60	15	20
2020	AS-04	22	44	19	7	7	0	67	15	27
2020	AS-05	32	44	20	0	4	0	76	4	25
2020	AS-08	6	47	41	6	0	0	53	6	32

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	14	28	32	20	5	0	43	25	214
2020	AS-01	29	39	21	11	0	0	68	11	28
2020	AS-02	15	31	29	19	6	0	45	26	62
2020	AS-03	15	15	35	25	10	0	30	35	20
2020	AS-04	15	33	26	26	0	0	48	26	27
2020	AS-05	16	28	40	8	8	0	44	16	25
2020	AS-08	0	19	47	28	6	0	19	34	32
2019	AS	12	29	40	13	5	1	41	19	156
2019	AS-01	17	17	61	0	4	0	35	4	23
2019	AS-02	8	28	44	15	3	3	37	18	39
2019	AS-03	0	47	33	20	0	0	47	20	15
2019	AS-04	21	16	37	16	11	0	37	26	19
2019	AS-05	18	43	21	14	4	0	61	18	28
2019	AS-08	7	27	27	33	7	0	33	40	15
2018	AS	15	24	39	19	3	0	39	22	123
2018	AS-01	30	17	35	17	0	0	48	17	23
2018	AS-02	10	23	40	20	7	0	33	27	30
2018	AS-03	17	42	42	0	0	0	58	0	12
2018	AS-04	13	25	44	19	0	0	38	19	16
2018	AS-05	20	40	33	7	0	0	60	7	15
2018	AS-08	7	14	36	36	7	0	21	43	14
2017	AS	13	29	44	12	2	0	42	14	106
2017	AS-01	20	41	38	0	0	0	62	0	19
2017	AS-02	13	19	45	23	0	0	32	23	25
2017	AS-03	23	32	32	13	0	0	55	13	15
2017	AS-04	8	43	42	8	0	0	51	8	12
2017	AS-05	20	30	40	0	10	0	50	10	10
2017	AS-08	0	9	69	21	0	0	9	21	10

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	14	27	32	21	7	0	0	28	41	212
2020	AS-01	4	11	36	36	14	0	0	50	14	28
2020	AS-02	16	24	32	21	6	0	0	27	40	62
2020	AS-03	20	30	25	20	5	0	0	25	50	20
2020	AS-04	15	22	37	22	4	0	0	26	37	27
2020	AS-05	12	16	44	24	4	0	0	28	28	25
2020	AS-08	17	47	27	10	0	0	0	10	63	30
2019	AS	12	20	37	24	6	1	0	31	32	155
2019	AS-01	9	23	32	27	9	0	0	36	32	22
2019	AS-02	8	23	44	21	3	3	0	24	32	39
2019	AS-03	20	0	47	33	0	0	0	33	20	15
2019	AS-04	21	21	21	21	16	0	0	37	42	19
2019	AS-05	4	21	39	25	11	0	0	36	25	28
2019	AS-08	13	40	33	13	0	0	0	13	53	15
2018	AS	9	25	38	18	8	0	1	27	34	120
2018	AS-01	9	14	27	41	5	0	5	48	24	22
2018	AS-02	7	27	40	20	7	0	0	27	33	30
2018	AS-03	8	25	42	17	8	0	0	25	33	12
2018	AS-04	6	19	38	13	25	0	0	38	25	16
2018	AS-05	15	23	38	15	8	0	0	23	38	13
2018	AS-08	7	50	29	7	7	0	0	14	57	14
2017	AS	4	23	41	21	8	0	2	30	28	106
2017	AS-01	8	6	41	31	5	0	10	40	15	19
2017	AS-02	0	23	32	37	8	0	0	45	23	25
2017	AS-03	6	26	36	26	6	0	0	32	32	15
2017	AS-04	0	17	51	0	32	0	0	32	17	12
2017	AS-05	10	30	40	10	10	0	0	20	40	10
2017	AS-08	0	49	39	12	0	0	0	12	49	10

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	35	48	10	5	1	1	0	83	7	214
2020	AS-01	46	39	0	7	0	7	0	92	8	28
2020	AS-02	39	42	8	8	2	2	0	82	10	62
2020	AS-03	30	65	0	5	0	0	0	95	5	20
2020	AS-04	26	52	19	0	4	0	0	78	4	27
2020	AS-05	44	40	12	4	0	0	0	84	4	25
2020	AS-08	25	53	16	6	0	0	0	78	6	32
2019	AS	37	34	21	5	1	2	1	73	6	155
2019	AS-01	43	30	17	4	0	4	0	77	5	23
2019	AS-02	33	26	31	5	3	0	3	61	8	39
2019	AS-03	40	27	33	0	0	0	0	67	0	15
2019	AS-04	42	32	21	5	0	0	0	74	5	19
2019	AS-05	41	33	15	7	0	4	0	77	8	27
2019	AS-08	33	53	0	7	0	7	0	93	7	15
2018	AS	30	44	15	9	1	2	0	75	10	122
2018	AS-01	35	35	13	9	4	4	0	73	14	23
2018	AS-02	13	53	27	7	0	0	0	67	7	30
2018	AS-03	75	17	8	0	0	0	0	92	0	12
2018	AS-04	27	33	20	13	0	7	0	64	14	15
2018	AS-05	33	47	13	7	0	0	0	80	7	15
2018	AS-08	29	50	7	14	0	0	0	79	14	14
2017	AS	33	30	15	9	6	6	0	67	16	106
2017	AS-01	59	15	15	0	0	11	0	83	0	19
2017	AS-02	24	28	19	13	8	8	0	57	22	25
2017	AS-03	23	39	19	7	6	6	0	65	14	15
2017	AS-04	28	49	8	8	8	0	0	77	15	12
2017	AS-05	30	40	20	0	10	0	0	70	10	10
2017	AS-08	39	31	0	12	19	0	0	69	31	10

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	30	35	18	8	6	3	67	15	212
2020	AS-01	50	35	4	4	4	4	88	8	26
2020	AS-02	27	29	24	10	5	5	59	15	62
2020	AS-03	25	50	5	10	10	0	75	20	20
2020	AS-04	26	30	30	4	11	0	56	15	27
2020	AS-05	36	32	16	8	0	8	74	9	25
2020	AS-08	19	38	25	13	6	0	56	19	32

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	39	31	11	12	6	0	71	18	213
2020	AS-01	33	37	15	7	7	0	70	15	27
2020	AS-02	42	21	15	11	10	2	64	21	62
2020	AS-03	50	25	5	15	5	0	75	20	20
2020	AS-04	48	22	15	15	0	0	70	15	27
2020	AS-05	40	40	8	8	4	0	80	12	25
2020	AS-08	19	44	6	25	6	0	63	31	32

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	45	34	10	4	3	2	2	83	7	214
2020	AS-01	46	32	7	4	4	4	4	85	8	28
2020	AS-02	47	26	10	3	8	3	3	78	12	62
2020	AS-03	50	35	5	5	0	5	0	89	5	20
2020	AS-04	52	30	19	0	0	0	0	81	0	27
2020	AS-05	40	40	12	4	0	0	4	83	4	25
2020	AS-08	31	47	9	9	0	0	3	81	10	32

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	25	38	20	11	5	2	0	64	16	213
2020	AS-01	39	39	11	4	4	4	0	81	7	28
2020	AS-02	26	42	13	13	5	2	0	69	18	62
2020	AS-03	25	15	50	0	5	5	0	42	5	20
2020	AS-04	30	44	22	4	0	0	0	74	4	27
2020	AS-05	20	56	8	8	4	4	0	79	13	25
2020	AS-08	16	26	19	26	13	0	0	42	39	31
2019	AS	19	44	20	12	5	0	1	63	17	156
2019	AS-01	35	39	22	0	4	0	0	74	4	23
2019	AS-02	10	41	28	10	8	0	3	53	18	39
2019	AS-03	20	67	0	7	7	0	0	87	13	15
2019	AS-04	16	37	37	11	0	0	0	53	11	19
2019	AS-05	25	46	18	11	0	0	0	71	11	28
2019	AS-08	13	33	13	27	13	0	0	47	40	15
2018	AS	21	40	26	6	5	1	0	63	11	121
2018	AS-01	30	30	26	4	4	4	0	64	9	23
2018	AS-02	13	33	43	3	7	0	0	47	10	30
2018	AS-03	50	33	17	0	0	0	0	83	0	12
2018	AS-04	27	40	27	7	0	0	0	67	7	15
2018	AS-05	13	67	13	7	0	0	0	80	7	15
2018	AS-08	21	43	14	7	14	0	0	64	21	14
2017	AS	25	41	18	10	3	4	0	69	13	104
2017	AS-01	38	35	28	0	0	0	0	72	0	18
2017	AS-02	17	34	28	12	4	4	0	54	17	24
2017	AS-03	29	32	13	13	0	13	0	70	15	15
2017	AS-04	24	59	17	0	0	0	0	83	0	12
2017	AS-05	20	60	10	0	10	0	0	80	10	10
2017	AS-08	29	40	9	21	0	0	0	69	21	10

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	38	46	9	5	1	85	6	213
2020	AS-01	50	32	11	4	4	82	7	28
2020	AS-02	39	43	13	5	0	82	5	61
2020	AS-03	35	60	0	5	0	95	5	20
2020	AS-04	37	48	7	4	4	85	7	27
2020	AS-05	52	32	12	4	0	84	4	25
2020	AS-08	16	66	6	13	0	81	13	32

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	36	41	12	9	1	77	11	214
2020	AS-01	50	39	4	4	4	89	7	28
2020	AS-02	37	35	19	6	2	73	8	62
2020	AS-03	35	55	5	5	0	90	5	20
2020	AS-04	30	33	15	19	4	63	22	27
2020	AS-05	44	36	16	4	0	80	4	25
2020	AS-08	16	53	6	25	0	69	25	32

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	35	42	19	3	1	0	77	4	214
2020	AS-01	43	39	14	0	4	0	82	4	28
2020	AS-02	37	37	24	0	0	2	75	0	62
2020	AS-03	15	65	20	0	0	0	80	0	20
2020	AS-04	33	33	19	11	4	0	67	15	27
2020	AS-05	48	28	20	4	0	0	76	4	25
2020	AS-08	19	63	9	9	0	0	81	9	32

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	39	45	10	3	1	1	85	5	214
2020	AS-01	39	46	4	4	4	4	89	7	28
2020	AS-02	39	37	16	5	2	2	77	7	62
2020	AS-03	40	55	5	0	0	0	95	0	20
2020	AS-04	41	33	15	7	4	0	74	11	27
2020	AS-05	44	36	12	4	0	4	83	4	25
2020	AS-08	19	75	6	0	0	0	94	0	32

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	74	17	5	0	3	1	95	0	213
2020	AS-01	68	21	7	0	4	0	93	0	28
2020	AS-02	74	18	5	0	2	2	95	0	62
2020	AS-03	74	21	5	0	0	0	95	0	19
2020	AS-04	85	4	7	4	0	0	89	4	27
2020	AS-05	84	12	0	0	0	4	100	0	25
2020	AS-08	63	19	6	0	13	0	93	0	32

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	48	36	9	5	1	2	85	6	212
2020	AS-01	50	21	7	18	0	4	74	19	28
2020	AS-02	49	28	10	7	2	5	81	9	61
2020	AS-03	50	35	15	0	0	0	85	0	20
2020	AS-04	37	48	11	0	4	0	85	4	27
2020	AS-05	64	28	4	4	0	0	92	4	25
2020	AS-08	39	52	10	0	0	0	90	0	31

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	48	36	6	6	4	0	84	10	212
2020	AS-01	46	39	0	7	7	0	86	14	28
2020	AS-02	42	37	8	5	6	2	80	11	62
2020	AS-03	55	30	5	5	5	0	85	10	20
2020	AS-04	54	35	12	0	0	0	88	0	26
2020	AS-05	54	38	0	4	4	0	92	8	24
2020	AS-08	44	34	6	16	0	0	78	16	32

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	46	37	6	7	2	1	1	85	10	214
2020	AS-01	50	39	4	0	4	4	0	93	4	28
2020	AS-02	35	39	5	15	5	0	2	75	20	62
2020	AS-03	50	30	0	15	0	0	5	84	16	20
2020	AS-04	44	37	11	4	0	4	0	85	4	27
2020	AS-05	72	16	4	4	0	0	4	92	4	25
2020	AS-08	31	50	13	6	0	0	0	81	6	32

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	24	38	14	18	7	0	61	25	85
2020	AS-02	18	18	18	27	18	0	36	45	11
2020	AS-04	20	70	10	0	0	0	90	0	10
2020	AS-08	13	41	19	25	3	0	53	28	32
2019	AS	33	42	9	9	2	5	80	11	57
2019	AS-04	30	50	0	0	0	20	100	0	10
2019	AS-08	36	29	7	29	0	0	64	29	14

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	98	2	85
2020	AS-02	100	0	11
2020	AS-04	100	0	10
2020	AS-08	94	6	32

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	17	35	17	20	11	52	31	83
2020	AS-02	9	45	18	18	9	55	27	11
2020	AS-04	10	40	20	20	10	50	30	10
2020	AS-08	17	33	17	27	7	50	33	30

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	10	90	213
2020	AS-01	7	93	28
2020	AS-02	18	82	62
2020	AS-03	0	100	20
2020	AS-04	8	92	26
2020	AS-05	12	88	25
2020	AS-08	3	97	32

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	12	88	214
2020	AS-01	7	93	28
2020	AS-02	11	89	62
2020	AS-03	25	75	20
2020	AS-04	19	81	27
2020	AS-05	12	88	25
2020	AS-08	6	94	32
2019	AS	15	85	156
2019	AS-01	9	91	23
2019	AS-02	28	72	39
2019	AS-03	20	80	15
2019	AS-04	16	84	19
2019	AS-05	11	89	28
2019	AS-08	7	93	15
2017	AS	22	78	106
2017	AS-01	44	56	19
2017	AS-02	24	76	25
2017	AS-08	0	100	10
2014	AS	11	89	94
2014	AS-02	0	100	30
2014	AS-04	0	100	15

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	46	54	26

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	81	19	26
2019	AS	92	8	24
2019	AS-02	91	9	11
2017	AS	88	12	23
2014	AS	90	10	10

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	52	38	10	0	0	90	0	21
2019	AS	59	32	5	5	0	91	5	22
2019	AS-02	50	40	0	10	0	90	10	10
2017	AS	68	22	5	0	5	95	0	20

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	53	34	7	3	0	1	2	89	4	214
2020	AS-01	61	32	7	0	0	0	0	93	0	28
2020	AS-02	52	29	5	10	2	0	3	83	12	62
2020	AS-03	45	50	5	0	0	0	0	95	0	20
2020	AS-04	59	30	7	0	0	4	0	92	0	27
2020	AS-05	56	28	16	0	0	0	0	84	0	25
2020	AS-08	41	50	0	3	0	3	3	97	3	32

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	45	35	19	1	44	56	213
2020	AS-01	25	39	32	4	61	39	28
2020	AS-02	52	33	15	0	38	62	61
2020	AS-03	20	50	30	0	71	29	20
2020	AS-04	44	30	22	4	40	60	27
2020	AS-05	52	32	16	0	38	62	25
2020	AS-08	50	38	13	0	43	57	32

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	AS	32	68	95
2020	AS-02	44	56	32
2020	AS-04	17	83	12
2020	AS-05	23	77	13
2020	AS-08	31	69	16

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	16	20	18	22	21	1	2	37	45	95
2020	AS-02	13	28	9	22	22	0	6	43	47	32
2020	AS-04	8	33	17	25	17	0	0	42	42	12
2020	AS-05	0	8	31	31	23	8	0	8	58	13
2020	AS-08	6	13	13	31	38	0	0	19	69	16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	7	14	14	23	39	3	22	64	95
2020	AS-02	13	19	13	19	34	3	32	55	32
2020	AS-04	8	17	8	8	58	0	25	67	12
2020	AS-05	0	15	0	15	62	8	17	83	13
2020	AS-08	0	13	6	38	44	0	13	81	16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	AS	37	28	11	8	8	3	5	71	18	214
2020	AS-01	36	25	11	4	7	4	14	74	13	28
2020	AS-02	39	19	13	19	5	2	3	61	25	62
2020	AS-03	40	30	20	0	5	5	0	74	5	20
2020	AS-04	33	26	7	7	15	4	7	67	25	27
2020	AS-05	12	44	16	8	8	4	8	64	18	25
2020	AS-08	56	28	3	0	9	0	3	87	10	32
2019	AS	29	21	14	13	13	1	9	55	29	154
2019	AS-01	36	9	9	9	18	0	18	56	33	22
2019	AS-02	16	21	21	16	16	3	8	41	35	38
2019	AS-03	27	27	13	13	13	0	7	57	29	15
2019	AS-04	42	16	5	16	21	0	0	58	37	19
2019	AS-05	21	25	21	14	11	0	7	50	27	28
2019	AS-08	67	20	0	7	0	0	7	93	7	15
2018	AS	33	20	20	8	9	0	10	59	19	123
2018	AS-01	30	13	17	0	17	0	22	56	22	23
2018	AS-02	20	30	27	10	7	0	7	54	18	30
2018	AS-03	42	8	8	25	17	0	0	50	42	12
2018	AS-04	25	13	44	6	6	0	6	40	13	16
2018	AS-05	27	13	20	13	7	0	20	50	25	15
2018	AS-08	50	14	14	7	7	0	7	69	15	14

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment