2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	45	3	8	2	0	0	86	11	559
2020	Term	42	46	4	7	2	0	0	88	9	331

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	79	16	2	1	1	0	0	96	2	559
2020	Term	85	12	1	1	1	0	0	98	1	327
2017	Indeterminate (permanent)	66	29	1	2	1	0	1	95	3	511
2017	Term	79	18	1	2	0	0	0	96	2	83
2017	Casual	91	6	4	0	0	0	0	96	0	32
2017	Student	100	0	0	0	0	0	0	100	0	19
2017	Governor-in-council appointment	65	27	6	0	0	0	3	94	0	34
2014	Indeterminate (permanent)	71	20	3	4	1	1	0	92	5	557
2014	Term	81	13	4	2	0	0	0	95	2	61
2014	Casual	89	3	3	0	6	0	0	92	6	37
2014	Governor-in-council appointment	76	15	2	5	2	0	0	90	7	41

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	40	36	10	11	3	76	13	559
2020	Term	39	37	12	9	3	76	12	331
2019	Indeterminate (permanent)	36	32	8	14	10	68	24	545
2019	Term	40	35	8	11	6	75	16	177
2019	Casual	59	25	5	5	8	83	12	27
2019	Governor-in-council appointment	43	41	4	8	4	84	12	51
2017	Indeterminate (permanent)	42	36	5	11	6	78	17	512
2017	Term	31	51	1	13	3	82	17	84
2017	Casual	75	19	0	6	0	94	6	32
2017	Student	68	32	0	0	0	100	0	19
2017	Governor-in-council appointment	57	32	6	6	0	88	6	35
2014	Indeterminate (permanent)	43	32	7	11	7	75	18	556
2014	Term	35	45	10	8	2	80	10	60
2014	Casual	69	15	6	8	3	84	10	37
2014	Governor-in-council appointment	54	32	5	5	5	85	10	41

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	43	13	11	3	0	0	73	14	554
2020	Term	37	41	9	8	4	0	0	79	12	330
2019	Indeterminate (permanent)	28	40	11	15	6	0	1	69	20	541
2019	Term	35	33	12	16	4	0	0	68	20	177
2019	Casual	45	29	14	10	0	0	2	75	11	27
2019	Governor-in-council appointment	60	30	2	6	2	0	0	90	8	50
2018	Indeterminate (permanent)	27	43	9	15	4	1	0	71	20	468
2018	Term	32	45	9	13	1	0	1	77	14	136
2018	Casual	42	29	6	16	7	0	0	71	23	46
2017	Indeterminate (permanent)	32	44	10	10	4	0	0	76	14	511
2017	Term	27	39	13	15	4	1	1	68	19	84
2017	Casual	43	40	9	2	6	0	0	83	8	32
2017	Student	47	26	16	11	0	0	0	74	11	19
2017	Governor-in-council appointment	48	37	9	3	0	0	3	88	3	35
2014	Indeterminate (permanent)	31	40	13	11	5	0	0	71	16	556
2014	Term	28	36	18	12	5	0	2	65	17	61
2014	Casual	38	43	10	8	0	0	0	81	8	37
2014	Governor-in-council appointment	41	41	7	10	0	0	0	83	10	41

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	40	37	11	9	1	0	1	78	11	552
2020	Term	40	36	10	10	3	0	1	77	13	328
2019	Indeterminate (permanent)	38	38	12	9	3	0	0	77	11	539
2019	Term	46	33	11	7	2	1	0	80	9	174
2019	Casual	67	21	7	2	0	3	0	90	2	27
2019	Governor-in-council appointment	62	23	6	4	4	2	0	86	8	52
2017	Indeterminate (permanent)	42	42	8	7	1	1	0	84	8	507
2017	Term	31	38	18	10	3	0	0	69	13	84
2017	Casual	72	13	12	4	0	0	0	84	4	32
2017	Student	74	21	5	0	0	0	0	95	0	19
2017	Governor-in-council appointment	63	32	3	0	0	0	3	97	0	35
2014	Indeterminate (permanent)	43	37	10	7	2	0	0	80	10	556
2014	Term	37	42	10	12	0	0	0	79	12	61
2014	Casual	55	40	3	0	3	0	0	94	3	37
2014	Governor-in-council appointment	46	32	15	7	0	0	0	78	7	41

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	32	12	11	8	0	0	70	19	554
2020	Term	37	29	11	13	7	1	1	68	21	331
2019	Indeterminate (permanent)	38	32	13	10	6	0	1	71	16	545
2019	Term	47	26	9	13	5	0	0	73	18	178
2019	Casual	53	29	8	2	3	3	2	86	6	27
2019	Governor-in-council appointment	43	25	18	8	4	2	0	70	12	51
2018	Indeterminate (permanent)	40	33	11	8	6	1	1	74	14	465
2018	Term	42	28	19	5	5	0	0	70	11	136
2018	Casual	55	20	12	5	4	3	1	78	10	46
2017	Indeterminate (permanent)	40	35	9	9	5	0	1	76	15	507
2017	Term	31	38	10	14	5	1	1	71	19	84
2017	Casual	66	17	7	3	0	0	7	89	3	32
2017	Student	63	16	16	5	0	0	0	79	5	19
2017	Governor-in-council appointment	28	49	9	6	9	0	0	77	14	35
2014	Indeterminate (permanent)	40	31	11	11	6	0	1	72	18	557
2014	Term	37	40	11	2	5	2	4	82	7	60
2014	Casual	48	25	18	0	3	0	6	77	3	37
2014	Governor-in-council appointment	27	24	17	15	15	0	2	53	30	41

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	38	12	9	4	0	0	75	12	559
2020	Term	44	37	11	5	3	0	0	81	8	328
2019	Indeterminate (permanent)	39	38	12	6	5	0	0	77	11	546
2019	Term	43	36	15	4	1	0	0	79	5	178
2019	Casual	66	18	11	2	3	0	0	84	5	26
2019	Governor-in-council appointment	70	22	2	2	2	2	0	94	4	50
2018	Indeterminate (permanent)	41	38	10	6	4	0	0	80	10	465
2018	Term	48	33	13	5	2	0	0	81	6	136
2018	Casual	61	25	0	6	8	0	0	87	13	46
2017	Indeterminate (permanent)	36	47	8	6	3	0	0	83	9	509
2017	Term	40	37	13	6	2	1	0	79	8	84
2017	Casual	59	30	7	4	0	0	0	89	4	31
2017	Student	58	26	5	5	5	0	0	84	11	19
2017	Governor-in-council appointment	72	28	0	0	0	0	0	100	0	35
2014	Indeterminate (permanent)	35	42	12	7	3	0	0	78	11	557
2014	Term	30	51	10	5	5	0	0	81	10	61
2014	Casual	49	34	11	0	3	0	3	86	3	37
2014	Governor-in-council appointment	66	27	0	7	0	0	0	93	7	41

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	29	38	15	10	8	0	0	66	18	558
2020	Term	31	33	14	13	8	1	0	65	21	331
2019	Indeterminate (permanent)	25	34	12	16	13	0	0	60	29	543
2019	Term	29	38	17	11	6	0	0	67	16	177
2019	Casual	38	45	11	6	0	0	0	83	6	27
2019	Governor-in-council appointment	19	50	10	12	6	4	0	72	18	52
2018	Indeterminate (permanent)	26	32	17	15	11	1	0	58	25	466
2018	Term	30	34	18	7	10	0	0	65	17	136
2018	Casual	40	33	9	5	12	0	0	74	17	45
2017	Indeterminate (permanent)	26	37	10	16	11	0	0	63	28	510
2017	Term	26	36	13	11	14	0	0	62	25	84
2017	Casual	55	28	10	8	0	0	0	82	8	31
2017	Student	58	16	16	5	5	0	0	74	11	19
2017	Governor-in-council appointment	26	37	14	14	9	0	0	63	23	35
2014	Indeterminate (permanent)	25	35	16	15	10	0	0	60	25	557
2014	Term	21	42	18	7	11	1	0	64	18	61
2014	Casual	33	43	14	7	3	0	0	76	10	37
2014	Governor-in-council appointment	15	39	20	12	12	0	2	55	25	41

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	44	11	11	4	0	0	75	14	555
2020	Term	39	42	10	7	3	0	0	81	9	329
2019	Indeterminate (permanent)	31	39	12	12	6	0	0	71	17	540
2019	Term	49	33	9	4	4	1	0	82	9	178
2019	Casual	62	30	3	5	0	0	0	92	5	27
2019	Governor-in-council appointment	52	42	0	4	0	2	0	96	4	52
2018	Indeterminate (permanent)	32	41	11	9	6	0	0	74	15	465
2018	Term	37	41	11	7	3	0	1	79	10	136
2018	Casual	40	38	5	13	3	0	2	79	16	45
2017	Indeterminate (permanent)	30	47	12	6	4	0	0	77	11	510
2017	Term	33	50	10	3	5	0	0	82	8	83
2017	Casual	53	27	7	5	7	0	0	81	12	31
2017	Student	37	42	5	11	5	0	0	79	16	19
2017	Governor-in-council appointment	43	43	0	11	3	0	0	86	14	35

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	51	35	8	5	1	0	86	6	556
2020	Term	56	33	6	3	2	0	89	5	329
2019	Indeterminate (permanent)	50	33	8	6	2	0	84	8	541
2019	Term	60	27	9	2	2	0	87	4	176
2019	Casual	77	15	3	5	0	0	92	5	27
2019	Governor-in-council appointment	71	25	2	2	0	0	96	2	51
2018	Indeterminate (permanent)	55	35	5	3	1	1	91	4	462
2018	Term	59	33	5	3	0	0	92	3	137
2018	Casual	62	23	7	0	5	3	87	5	46
2017	Indeterminate (permanent)	45	41	7	4	2	1	87	6	509
2017	Term	44	39	11	4	2	1	84	6	84
2017	Casual	63	30	4	4	0	0	93	4	31
2017	Student	53	37	0	11	0	0	89	11	19
2017	Governor-in-council appointment	53	39	9	0	0	0	91	0	34
2014	Indeterminate (permanent)	49	36	7	4	3	1	86	7	556
2014	Term	41	45	8	3	3	0	86	6	61
2014	Casual	70	22	6	0	3	0	92	3	37
2014	Governor-in-council appointment	71	20	10	0	0	0	90	0	41

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	34	34	13	12	7	0	0	68	19	554
2020	Term	34	33	15	11	6	0	0	68	17	331
2019	Indeterminate (permanent)	30	33	12	14	11	0	0	63	24	545
2019	Term	40	29	16	9	5	0	0	69	15	178
2019	Casual	40	29	21	10	0	0	0	69	10	27
2019	Governor-in-council appointment	35	38	10	10	6	2	0	75	16	52
2018	Indeterminate (permanent)	35	31	12	12	11	0	0	65	23	466
2018	Term	37	34	18	4	6	1	0	72	11	136
2018	Casual	46	35	9	4	5	0	1	82	10	46
2017	Indeterminate (permanent)	30	39	10	11	9	1	0	69	21	508
2017	Term	32	32	10	16	10	1	0	65	26	83
2017	Casual	58	30	6	2	4	0	0	88	6	31
2017	Student	58	26	5	5	5	0	0	84	11	19
2017	Governor-in-council appointment	34	37	3	17	9	0	0	71	26	35

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	55	31	8	5	1	0	0	86	5	554
2020	Term	57	28	10	2	3	0	0	85	5	328
2019	Indeterminate (permanent)	55	31	8	3	2	0	0	87	5	543
2019	Term	55	30	10	4	1	0	0	85	5	178
2019	Casual	73	14	7	0	3	0	2	89	3	27
2019	Governor-in-council appointment	72	24	2	0	0	2	0	98	0	50
2018	Indeterminate (permanent)	59	30	8	2	0	0	0	90	2	457
2018	Term	64	26	9	2	0	0	0	90	2	136
2018	Casual	68	20	3	5	3	0	1	90	8	46
2017	Indeterminate (permanent)	56	36	6	2	0	0	0	92	2	507
2017	Term	56	32	10	1	1	0	0	88	2	84
2017	Casual	70	16	11	0	4	0	0	86	4	32
2017	Student	47	37	5	5	5	0	0	84	11	19
2017	Governor-in-council appointment	83	17	0	0	0	0	0	100	0	35
2014	Indeterminate (permanent)	63	28	6	1	1	1	0	92	3	556
2014	Term	60	30	8	0	3	0	0	89	3	61
2014	Casual	72	11	14	0	3	0	0	83	3	37
2014	Governor-in-council appointment	88	12	0	0	0	0	0	100	0	41

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	36	14	10	7	0	0	68	18	551
2020	Term	29	32	15	13	9	1	1	63	22	329
2019	Indeterminate (permanent)	29	37	15	11	7	0	0	66	19	544
2019	Term	32	36	18	8	5	0	1	69	13	177
2019	Casual	47	24	18	0	3	3	4	77	3	27
2019	Governor-in-council appointment	33	44	12	4	6	2	0	78	10	52
2018	Indeterminate (permanent)	31	37	12	11	8	0	0	69	19	461
2018	Term	28	34	25	6	6	0	0	63	12	136
2018	Casual	36	33	15	6	8	0	3	71	14	46
2017	Indeterminate (permanent)	31	41	10	10	8	0	0	72	18	509
2017	Term	23	47	15	8	6	0	1	70	14	83
2017	Casual	54	29	7	4	4	4	0	85	7	32
2017	Student	47	42	0	5	0	0	5	94	6	19
2017	Governor-in-council appointment	37	37	9	12	6	0	0	74	17	35
2014	Indeterminate (permanent)	26	42	12	13	7	1	0	68	20	556
2014	Term	16	49	14	14	5	0	1	66	19	61
2014	Casual	28	48	6	8	8	0	3	78	16	37
2014	Governor-in-council appointment	27	29	15	15	15	0	0	56	29	41

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	34	38	12	9	6	0	0	73	15	557
2020	Term	32	31	20	10	6	1	0	64	16	332
2019	Indeterminate (permanent)	33	32	18	10	7	0	0	66	16	544
2019	Term	36	30	20	8	6	1	0	66	14	178
2019	Casual	39	31	16	2	3	0	9	77	6	27
2019	Governor-in-council appointment	35	35	17	8	4	2	0	71	12	52
2018	Indeterminate (permanent)	35	36	12	10	6	0	1	71	16	463
2018	Term	33	33	21	8	5	0	0	65	13	137
2018	Casual	49	28	7	3	9	0	5	81	12	46
2017	Indeterminate (permanent)	34	39	11	11	4	0	0	73	16	510
2017	Term	33	31	16	13	5	1	1	65	18	84
2017	Casual	46	34	6	4	4	4	4	86	8	32
2017	Student	53	32	11	5	0	0	0	84	5	19
2017	Governor-in-council appointment	34	31	17	11	6	0	0	66	17	35
2014	Indeterminate (permanent)	30	36	15	11	7	0	0	67	18	555
2014	Term	24	40	15	9	8	0	3	66	18	61
2014	Casual	30	32	25	3	10	0	0	62	13	37
2014	Governor-in-council appointment	24	32	17	20	5	0	2	58	25	41

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	40	13	10	5	0	0	72	15	548
2020	Term	38	35	15	8	4	0	0	73	12	332
2019	Indeterminate (permanent)	26	41	13	15	6	0	0	66	21	541
2019	Term	37	38	13	8	5	0	0	74	13	177
2019	Casual	54	27	12	4	3	0	0	81	7	27
2019	Governor-in-council appointment	35	39	6	14	4	2	0	76	18	51
2018	Indeterminate (permanent)	28	35	16	14	7	0	0	63	20	460
2018	Term	31	40	15	9	6	0	0	70	15	135
2018	Casual	47	29	13	7	3	1	0	77	10	46
2017	Indeterminate (permanent)	29	40	12	13	6	0	0	69	19	509
2017	Term	33	30	13	16	7	0	1	63	24	84
2017	Casual	58	27	9	3	4	0	0	84	7	32
2017	Student	47	32	21	0	0	0	0	79	0	19
2017	Governor-in-council appointment	23	43	11	17	6	0	0	65	23	35
2014	Indeterminate (permanent)	31	36	16	10	7	0	0	67	17	557
2014	Term	34	42	13	8	3	0	0	76	11	61
2014	Casual	41	38	11	5	6	0	0	78	10	37
2014	Governor-in-council appointment	27	32	15	12	15	0	0	59	27	41

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	37	10	6	3	0	80	9	556
2020	Term	56	30	8	4	3	0	85	7	331
2019	Indeterminate (permanent)	43	35	13	6	3	0	78	9	545
2019	Term	52	32	10	5	2	0	84	7	178
2019	Casual	77	14	3	2	3	0	92	5	27
2019	Governor-in-council appointment	69	25	2	4	0	0	94	4	52
2018	Indeterminate (permanent)	45	36	10	6	3	0	81	9	462
2018	Term	50	37	8	4	1	0	88	5	136
2018	Casual	61	27	4	0	8	0	88	8	46
2017	Indeterminate (permanent)	41	45	6	6	2	0	86	8	508
2017	Term	43	41	11	2	2	0	84	5	84
2017	Casual	62	29	2	4	4	0	91	7	32
2017	Student	58	26	5	5	5	0	84	11	19
2017	Governor-in-council appointment	57	37	6	0	0	0	94	0	35
2014	Indeterminate (permanent)	45	36	11	4	3	1	82	7	556
2014	Term	34	48	13	4	1	0	82	5	61
2014	Casual	52	37	8	0	3	0	89	3	37
2014	Governor-in-council appointment	63	27	2	7	0	0	90	7	41

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	30	20	11	9	0	0	60	20	553
2020	Term	37	28	16	9	11	0	0	64	20	328
2019	Indeterminate (permanent)	33	28	19	13	7	0	1	60	21	545
2019	Term	42	28	14	7	10	0	0	70	17	176
2019	Casual	47	44	9	0	0	0	0	91	0	26
2019	Governor-in-council appointment	15	33	21	13	15	2	0	49	29	52
2018	Indeterminate (permanent)	34	29	18	13	6	1	0	63	19	467
2018	Term	33	38	15	8	6	0	0	71	14	137
2018	Casual	56	31	10	0	3	0	0	87	3	45
2017	Indeterminate (permanent)	35	38	15	8	4	0	1	73	12	508
2017	Term	25	39	17	8	9	1	0	65	18	84
2017	Casual	63	18	10	3	0	0	7	86	3	32
2017	Student	58	32	11	0	0	0	0	89	0	19
2017	Governor-in-council appointment	14	26	26	23	9	0	3	41	32	35
2014	Indeterminate (permanent)	41	30	15	7	5	0	0	72	12	556
2014	Term	50	41	8	0	1	0	0	91	1	61
2014	Casual	68	18	14	0	0	0	0	86	0	37
2014	Governor-in-council appointment	7	17	27	24	24	0	0	24	49	41

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	14	30	35	14	6	0	1	21	44	557
2020	Term	12	21	29	28	9	1	1	37	33	330
2019	Indeterminate (permanent)	15	28	32	17	7	0	1	24	43	546
2019	Term	10	20	29	22	16	2	2	40	30	178
2019	Casual	5	21	15	24	20	4	11	52	31	27
2019	Governor-in-council appointment	2	15	27	25	25	4	2	53	18	52
2018	Indeterminate (permanent)	12	31	31	20	4	1	1	25	44	464
2018	Term	6	24	35	20	10	4	1	32	32	137
2018	Casual	6	15	18	35	19	3	4	58	23	45
2017	Indeterminate (permanent)	13	24	38	15	6	2	2	23	38	505
2017	Term	6	22	37	17	8	4	7	28	31	84
2017	Casual	7	18	33	18	16	0	9	37	27	32
2017	Student	5	5	32	16	26	11	5	50	12	19
2017	Governor-in-council appointment	3	20	20	20	26	0	11	52	26	35
2014	Indeterminate (permanent)	7	21	36	24	9	1	2	34	29	556
2014	Term	5	20	32	25	15	0	4	41	26	61
2014	Casual	3	16	20	30	17	3	11	55	22	36
2014	Governor-in-council appointment	0	7	39	34	5	2	12	46	9	41

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	11	20	32	22	13	2	1	36	31	553
2020	Term	7	14	21	31	22	4	1	56	22	330
2019	Indeterminate (permanent)	17	25	29	17	9	2	1	27	43	542
2019	Term	9	20	24	24	17	3	4	44	31	178
2019	Casual	7	16	22	19	31	0	4	53	24	27
2019	Governor-in-council appointment	4	13	42	19	15	6	0	37	18	52
2018	Indeterminate (permanent)	16	29	29	18	6	1	1	24	46	460
2018	Term	11	23	25	16	19	4	2	37	37	136
2018	Casual	12	12	18	23	20	9	5	50	29	45
2017	Indeterminate (permanent)	13	22	29	18	11	3	4	31	38	508
2017	Term	18	18	29	17	6	6	6	26	42	82
2017	Casual	7	11	21	16	24	13	9	50	22	32
2017	Student	5	21	16	16	26	11	5	50	31	19
2017	Governor-in-council appointment	6	31	20	29	11	3	0	41	38	35
2014	Indeterminate (permanent)	10	21	31	21	12	2	3	34	33	557
2014	Term	12	19	21	22	15	8	3	41	35	61
2014	Casual	11	10	25	21	16	11	6	45	26	37
2014	Governor-in-council appointment	10	32	32	15	5	0	7	21	45	41

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	12	18	34	22	10	2	3	33	31	554
2020	Term	6	13	25	29	15	7	5	51	21	330
2019	Indeterminate (permanent)	13	18	28	24	11	3	4	37	33	543
2019	Term	10	10	27	27	19	3	4	49	21	178
2019	Casual	5	13	34	17	23	0	9	43	20	27
2019	Governor-in-council appointment	2	15	25	17	29	6	6	52	20	52
2018	Indeterminate (permanent)	12	20	28	25	9	2	4	36	34	462
2018	Term	10	21	22	24	13	5	5	42	34	136
2018	Casual	5	14	31	16	17	5	12	40	23	45
2017	Indeterminate (permanent)	10	14	31	21	12	3	8	38	28	508
2017	Term	8	10	30	24	12	5	11	43	22	82
2017	Casual	7	15	21	19	21	7	10	48	27	32
2017	Student	5	11	32	0	26	16	11	36	21	19
2017	Governor-in-council appointment	3	14	14	29	23	0	17	62	21	35
2014	Indeterminate (permanent)	10	18	29	22	11	2	7	37	31	556
2014	Term	8	16	24	22	16	5	9	44	29	61
2014	Casual	8	13	10	32	11	6	19	58	29	37
2014	Governor-in-council appointment	2	5	27	29	17	2	17	58	9	41

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	10	18	32	26	12	1	0	39	28	552
2020	Term	8	14	26	29	21	1	2	51	22	327
2019	Indeterminate (permanent)	10	16	35	25	12	1	2	38	27	540
2019	Term	7	13	24	29	24	0	3	54	21	176
2019	Casual	2	10	26	19	34	0	9	58	14	27
2019	Governor-in-council appointment	10	4	35	23	23	6	0	49	14	52
2018	Indeterminate (permanent)	10	17	35	26	10	1	1	37	27	458
2018	Term	9	15	31	17	23	3	2	42	25	137
2018	Casual	4	0	23	37	28	3	5	70	5	44
2017	Indeterminate (permanent)	9	18	31	29	11	1	2	41	27	506
2017	Term	7	17	26	26	16	5	3	46	26	81
2017	Casual	4	9	7	35	33	7	5	78	15	32
2017	Student	0	10	21	32	26	0	11	65	12	19
2017	Governor-in-council appointment	17	14	17	23	23	0	6	48	33	35
2014	Indeterminate (permanent)	8	15	34	28	13	1	2	42	23	554
2014	Term	1	8	14	39	30	0	7	74	10	61
2014	Casual	3	2	14	50	19	0	12	79	6	36
2014	Governor-in-council appointment	7	27	32	17	12	0	5	31	36	41

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	21	28	20	12	0	3	33	39	556
2020	Term	11	13	23	27	22	3	3	51	25	331
2019	Indeterminate (permanent)	16	22	34	18	8	1	2	26	39	543
2019	Term	14	13	21	23	24	2	3	49	28	178
2019	Casual	5	5	18	26	32	0	14	68	11	27
2019	Governor-in-council appointment	10	15	25	19	23	6	2	46	27	52
2018	Indeterminate (permanent)	18	27	30	15	7	1	1	23	46	465
2018	Term	16	18	27	13	23	3	1	37	35	136
2018	Casual	10	4	20	18	31	8	10	60	16	45
2017	Indeterminate (permanent)	18	25	30	16	9	1	2	26	44	506
2017	Term	23	16	27	14	13	1	6	29	42	82
2017	Casual	11	15	12	15	26	6	16	52	32	32
2017	Student	0	17	11	22	39	0	11	69	19	18
2017	Governor-in-council appointment	17	14	14	26	20	0	9	50	35	35
2014	Indeterminate (permanent)	17	22	32	17	9	1	2	27	40	556
2014	Term	5	18	27	27	20	0	4	48	24	61
2014	Casual	11	4	14	32	25	3	11	66	18	37
2014	Governor-in-council appointment	13	30	33	13	8	0	5	21	45	40

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	9	16	31	24	15	2	3	41	26	555
2020	Term	9	14	13	28	21	13	3	58	27	328
2019	Indeterminate (permanent)	22	21	27	17	9	2	3	27	44	543
2019	Term	14	20	21	23	12	8	2	39	38	177
2019	Casual	19	10	17	19	21	3	12	47	34	27
2019	Governor-in-council appointment	10	25	35	14	10	6	0	25	38	51
2018	Indeterminate (permanent)	16	27	29	18	7	3	1	27	44	459
2018	Term	16	21	27	17	14	5	0	32	39	137
2018	Casual	13	11	14	19	22	11	10	52	30	45
2017	Indeterminate (permanent)	14	21	28	19	13	2	3	33	37	509
2017	Term	24	21	29	15	2	6	3	19	49	81
2017	Casual	11	13	27	11	13	14	12	32	32	32
2017	Student	16	0	11	21	26	21	5	64	21	19
2017	Governor-in-council appointment	9	28	20	23	11	3	6	38	40	35
2014	Indeterminate (permanent)	11	18	30	22	13	2	4	36	31	556
2014	Term	20	26	10	20	16	3	5	39	50	61
2014	Casual	19	25	11	15	7	14	8	29	57	37
2014	Governor-in-council appointment	24	15	22	24	5	0	10	32	43	41

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	9	21	35	21	11	2	1	33	31	554
2020	Term	8	15	27	19	21	6	4	45	25	326
2019	Indeterminate (permanent)	12	20	33	23	8	2	2	32	34	543
2019	Term	10	11	29	24	20	3	2	47	23	176
2019	Casual	10	25	20	13	21	3	9	39	39	27
2019	Governor-in-council appointment	12	17	27	15	21	6	2	40	31	52
2018	Indeterminate (permanent)	15	20	33	21	6	3	1	28	37	465
2018	Term	11	13	32	20	15	6	3	38	27	134
2018	Casual	12	6	29	14	26	8	6	46	20	46
2017	Indeterminate (permanent)	10	21	34	18	11	3	3	31	33	510
2017	Term	15	16	32	17	9	4	7	30	34	82
2017	Casual	7	13	22	14	28	7	9	50	23	32
2017	Student	0	5	32	16	26	10	11	53	7	19
2017	Governor-in-council appointment	9	14	23	26	17	0	11	48	26	35
2014	Indeterminate (permanent)	9	19	35	21	10	1	4	34	29	555
2014	Term	5	13	30	21	16	5	10	44	21	61
2014	Casual	11	5	22	21	18	6	17	52	20	37
2014	Governor-in-council appointment	5	15	29	17	17	2	15	41	24	41

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	6	18	36	27	13	0	1	40	24	555
2020	Term	5	11	35	32	14	2	1	48	17	331
2019	Indeterminate (permanent)	9	20	39	24	7	0	1	31	29	545
2019	Term	7	20	28	24	18	1	2	43	28	178
2019	Casual	7	9	32	29	9	3	11	44	19	27
2019	Governor-in-council appointment	8	25	33	19	12	4	0	32	34	52

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	27	31	18	10	5	5	3	64	16	557
2020	Term	26	28	18	6	6	10	6	64	15	329
2019	Indeterminate (permanent)	27	28	20	10	8	5	3	60	19	545
2019	Term	37	30	11	5	5	9	4	77	11	178
2019	Casual	34	14	17	0	5	7	23	69	6	26
2019	Governor-in-council appointment	24	37	8	10	2	10	10	76	15	51
2018	Indeterminate (permanent)	23	35	18	11	5	5	3	63	18	462
2018	Term	29	28	23	6	4	8	2	63	11	135
2018	Casual	31	26	20	9	6	2	6	62	17	46
2017	Indeterminate (permanent)	26	37	13	11	4	6	3	69	17	510
2017	Term	32	24	15	8	1	12	8	70	11	84
2017	Casual	52	19	8	4	4	4	11	83	8	32
2017	Student	53	16	16	0	0	11	5	81	0	19
2017	Governor-in-council appointment	20	23	20	11	9	12	6	52	24	35
2014	Indeterminate (permanent)	30	34	16	10	4	3	3	68	15	557
2014	Term	37	37	14	5	2	5	0	78	7	61
2014	Casual	44	32	16	5	0	3	0	78	5	37
2014	Governor-in-council appointment	29	32	15	2	5	0	17	74	9	41

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	31	8	7	5	1	0	80	12	552
2020	Term	53	26	5	7	6	3	0	82	13	332
2019	Indeterminate (permanent)	43	30	8	11	7	1	1	74	18	544
2019	Term	54	27	11	3	6	0	0	80	9	178
2019	Casual	55	24	7	11	3	0	0	79	14	27
2019	Governor-in-council appointment	53	27	4	6	4	6	0	85	10	51
2018	Indeterminate (permanent)	45	30	10	8	6	1	0	76	14	462
2018	Term	50	29	9	8	3	1	0	80	11	135
2018	Casual	59	17	8	7	8	0	1	77	15	46
2017	Indeterminate (permanent)	44	33	8	8	5	1	0	78	14	512
2017	Term	50	24	9	7	7	2	1	77	15	84
2017	Casual	70	15	2	9	4	0	0	85	13	32
2017	Student	58	32	0	5	0	5	0	94	6	19
2017	Governor-in-council appointment	34	43	6	9	6	3	0	80	15	35
2014	Indeterminate (permanent)	51	28	9	8	3	1	0	79	12	557
2014	Term	48	33	14	1	3	0	0	81	5	61
2014	Casual	66	19	9	6	0	0	0	85	6	37
2014	Governor-in-council appointment	51	32	7	2	2	5	0	87	5	41

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	57	30	7	4	2	0	0	88	6	556
2020	Term	64	25	5	3	2	1	0	90	6	329
2019	Indeterminate (permanent)	52	31	7	8	3	0	0	83	10	543
2019	Term	58	26	8	5	3	0	0	84	8	178
2019	Casual	63	25	9	0	3	0	0	88	3	26
2019	Governor-in-council appointment	61	29	6	0	0	4	0	94	0	51
2018	Indeterminate (permanent)	49	38	7	4	1	0	0	88	5	463
2018	Term	60	31	8	0	1	0	0	92	1	134
2018	Casual	66	15	7	7	4	0	1	82	11	45
2017	Indeterminate (permanent)	47	39	7	4	2	0	0	86	7	510
2017	Term	52	31	11	2	3	0	1	84	6	84
2017	Casual	77	16	0	4	4	0	0	93	7	32
2017	Student	58	32	0	11	0	0	0	89	11	19
2017	Governor-in-council appointment	55	39	3	0	3	0	0	94	3	33
2014	Indeterminate (permanent)	46	39	8	6	1	0	0	85	7	556
2014	Term	39	42	8	10	2	0	0	81	12	61
2014	Casual	55	37	3	6	0	0	0	92	6	37
2014	Governor-in-council appointment	54	37	2	5	2	0	0	90	7	41

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	32	11	6	3	1	0	81	8	555
2020	Term	46	36	11	2	2	3	0	85	4	331
2019	Indeterminate (permanent)	41	35	14	6	3	1	0	77	9	544
2019	Term	51	28	13	2	4	2	0	80	7	178
2019	Casual	65	28	5	2	0	0	0	93	2	27
2019	Governor-in-council appointment	44	35	12	6	0	4	0	82	6	52
2018	Indeterminate (permanent)	41	41	10	5	2	1	0	83	7	464
2018	Term	42	41	10	5	1	2	0	85	5	134
2018	Casual	45	28	10	3	5	3	5	79	9	45

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	49	23	11	4	5	5	4	79	10	557
2020	Term	41	21	11	7	3	11	5	74	13	331

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	29	12	4	4	1	6	79	9	558
2020	Term	40	21	18	5	6	2	8	67	13	331
2019	Indeterminate (permanent)	39	27	19	5	3	1	6	70	9	546
2019	Term	37	24	16	6	6	2	9	69	13	178
2019	Casual	37	14	18	0	6	7	18	68	8	27
2019	Governor-in-council appointment	38	25	19	2	0	4	12	75	2	52

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	32	11	9	4	0	0	75	14	555
2020	Term	46	27	13	7	7	1	1	73	13	331
2019	Indeterminate (permanent)	36	33	13	9	8	0	1	70	17	542
2019	Term	47	26	12	8	5	1	1	75	13	178
2019	Casual	47	29	13	3	4	0	4	79	8	27
2019	Governor-in-council appointment	35	38	10	4	8	6	0	78	12	52
2018	Indeterminate (permanent)	37	41	12	6	5	0	0	78	11	462
2018	Term	42	33	12	9	4	1	0	75	13	134
2018	Casual	37	31	18	4	9	1	0	69	14	46
2017	Indeterminate (permanent)	37	40	11	7	4	0	1	78	11	512
2017	Term	47	30	6	11	3	0	2	79	15	84
2017	Casual	49	23	17	4	7	0	0	71	12	31
2017	Student	47	26	11	11	5	0	0	74	16	19
2017	Governor-in-council appointment	23	37	6	11	11	6	6	68	26	35
2014	Indeterminate (permanent)	35	37	12	9	5	0	1	73	15	557
2014	Term	44	29	12	5	8	1	1	75	13	61
2014	Casual	38	32	13	6	6	0	6	75	12	37
2014	Governor-in-council appointment	17	29	32	15	7	0	0	46	22	41

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	29	12	5	5	3	1	76	11	559
2020	Term	50	23	15	4	4	3	1	76	9	330

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	34	7	7	3	0	0	82	10	559
2020	Term	54	27	11	4	3	1	0	81	8	331
2019	Indeterminate (permanent)	42	35	10	8	4	1	0	77	12	541
2019	Term	51	30	7	6	5	1	1	83	10	177
2019	Casual	74	12	5	2	0	3	4	93	2	27
2019	Governor-in-council appointment	47	31	16	2	0	4	0	81	2	49
2018	Indeterminate (permanent)	44	37	7	7	3	0	0	82	11	459
2018	Term	48	31	12	6	2	0	1	80	8	134
2018	Casual	54	27	3	11	4	0	0	82	15	46
2017	Indeterminate (permanent)	42	38	9	7	3	1	1	81	10	512
2017	Term	53	26	8	10	2	0	1	80	12	83
2017	Casual	57	32	7	0	4	0	0	89	4	31
2017	Student	63	21	5	11	0	0	0	84	11	19
2017	Governor-in-council appointment	40	37	3	6	11	3	0	79	18	35
2014	Indeterminate (permanent)	43	32	12	9	4	0	0	75	13	556
2014	Term	46	41	8	3	0	1	0	88	3	61
2014	Casual	55	27	13	3	3	0	0	82	6	37
2014	Governor-in-council appointment	37	32	17	7	7	0	0	68	15	41

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	39	61	558
2020	Term	32	68	332

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	22	9	5	2	5	9	82	8	558
2020	Term	41	18	12	2	6	8	13	75	10	330

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	52	28	9	6	4	1	0	81	11	558
2020	Term	51	28	11	6	4	0	0	80	9	332
2019	Indeterminate (permanent)	46	32	10	6	6	0	0	78	12	547
2019	Term	60	23	7	3	7	0	1	83	10	176
2019	Casual	61	25	11	0	0	0	2	88	0	27
2019	Governor-in-council appointment	58	33	6	2	0	2	0	92	2	52
2018	Indeterminate (permanent)	48	30	9	6	5	0	0	79	12	458
2018	Term	51	28	9	7	3	1	0	80	10	135
2018	Casual	69	13	7	7	3	1	0	83	10	45
2017	Indeterminate (permanent)	51	27	10	7	3	0	1	79	10	510
2017	Term	57	25	9	5	3	0	0	83	9	84
2017	Casual	80	14	2	0	4	0	0	94	4	32
2017	Student	68	16	0	5	11	0	0	84	16	19
2017	Governor-in-council appointment	54	20	6	6	11	3	0	76	18	35
2014	Indeterminate (permanent)	50	28	9	6	5	1	0	79	12	557
2014	Term	48	37	11	1	1	1	0	86	3	61
2014	Casual	49	41	5	5	0	0	0	90	5	37
2014	Governor-in-council appointment	44	29	20	5	2	0	0	73	7	41

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	35	16	8	5	8	0	68	15	557
2020	Term	42	25	14	5	4	9	0	74	10	330
2019	Indeterminate (permanent)	20	33	21	10	9	7	1	58	20	545
2019	Term	40	25	13	6	4	12	1	74	11	178
2019	Casual	50	33	7	0	0	9	0	92	0	27
2019	Governor-in-council appointment	38	31	17	2	2	10	0	77	4	52
2018	Indeterminate (permanent)	21	34	20	11	8	5	0	58	21	465
2018	Term	41	22	20	4	1	10	1	72	6	135
2018	Casual	56	12	9	0	8	15	0	80	9	46
2017	Indeterminate (permanent)	24	36	16	11	7	7	0	64	19	512
2017	Term	30	41	17	3	3	5	1	75	7	84
2017	Casual	65	15	4	0	4	12	0	92	4	31
2017	Student	74	16	0	0	0	11	0	100	0	19
2017	Governor-in-council appointment	37	31	20	3	3	6	0	73	6	35
2014	Indeterminate (permanent)	23	33	18	12	5	9	0	61	19	557
2014	Term	40	31	18	0	0	12	0	80	0	61
2014	Casual	35	36	10	3	0	16	0	84	3	37
2014	Governor-in-council appointment	29	41	17	2	5	2	2	74	8	41

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	35	17	15	7	2	0	60	23	555
2020	Term	37	29	15	11	4	3	0	68	16	328
2019	Indeterminate (permanent)	19	31	20	17	9	3	0	51	28	543
2019	Term	40	31	14	7	2	5	0	75	10	178
2019	Casual	39	37	17	3	0	4	0	79	3	27
2019	Governor-in-council appointment	33	40	10	12	0	6	0	78	12	52
2018	Indeterminate (permanent)	19	32	21	15	12	1	0	52	27	466
2018	Term	36	29	19	9	3	3	1	67	13	135
2018	Casual	56	22	6	3	5	7	0	85	8	46
2017	Indeterminate (permanent)	20	35	16	19	9	2	0	56	28	512
2017	Term	20	40	13	17	6	4	1	62	24	84
2017	Casual	65	19	3	0	4	9	0	93	4	31
2017	Student	56	28	11	0	0	6	0	88	0	18
2017	Governor-in-council appointment	29	28	14	23	6	0	0	57	28	35
2014	Indeterminate (permanent)	19	32	19	17	10	4	0	53	28	556
2014	Term	31	26	25	13	0	5	0	60	14	61
2014	Casual	32	33	17	5	0	13	0	75	6	37
2014	Governor-in-council appointment	20	29	15	22	12	2	0	50	35	41

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	34	18	18	10	4	0	52	29	557
2020	Term	28	28	20	12	6	6	0	60	19	331
2019	Indeterminate (permanent)	14	30	22	20	10	5	0	45	32	539
2019	Term	31	27	17	10	4	12	0	65	15	178
2019	Casual	27	27	17	4	3	22	0	68	10	26
2019	Governor-in-council appointment	27	33	23	10	0	8	0	65	10	52
2018	Indeterminate (permanent)	12	30	25	16	12	5	0	44	29	463
2018	Term	28	28	21	10	6	6	1	60	17	135
2018	Casual	36	30	12	7	3	12	0	76	11	46
2017	Indeterminate (permanent)	13	33	17	20	10	6	0	49	32	511
2017	Term	13	33	19	18	10	6	1	49	31	84
2017	Casual	52	27	5	0	4	13	0	90	4	31
2017	Student	37	26	21	5	0	11	0	71	6	19
2017	Governor-in-council appointment	20	23	20	23	9	6	0	45	33	35
2014	Indeterminate (permanent)	13	26	22	20	12	7	0	42	34	555
2014	Term	22	28	26	18	3	3	0	52	22	61
2014	Casual	19	32	17	3	2	25	3	70	7	37
2014	Governor-in-council appointment	17	24	20	17	20	2	0	43	38	41

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	17	32	19	19	10	2	0	50	30	555
2020	Term	27	31	16	16	6	4	0	60	23	332
2019	Indeterminate (permanent)	12	29	19	22	14	3	0	43	37	542
2019	Term	28	28	20	16	6	3	0	57	22	177
2019	Casual	28	32	21	7	3	10	0	66	11	27
2019	Governor-in-council appointment	25	35	15	17	4	4	0	62	22	52
2018	Indeterminate (permanent)	10	35	16	21	15	2	0	46	37	465
2018	Term	25	26	18	19	7	5	1	54	27	134
2018	Casual	39	30	8	3	5	15	0	81	9	45
2017	Indeterminate (permanent)	13	36	16	21	10	4	0	50	33	510
2017	Term	15	34	17	17	12	4	1	51	30	84
2017	Casual	41	33	7	4	4	12	0	85	8	32
2017	Student	26	37	21	5	0	11	0	71	6	19
2017	Governor-in-council appointment	23	46	9	9	9	6	0	73	18	35
2014	Indeterminate (permanent)	15	29	20	18	13	4	0	46	32	555
2014	Term	20	30	21	15	9	4	0	53	26	61
2014	Casual	16	45	14	8	3	11	3	71	13	37
2014	Governor-in-council appointment	10	29	15	27	15	5	0	41	44	41

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	22	14	4	3	8	1	77	8	559
2020	Term	51	15	7	3	3	17	3	83	8	331
2019	Indeterminate (permanent)	43	23	14	6	3	9	2	74	11	546
2019	Term	48	14	7	4	7	16	3	78	14	178
2019	Casual	51	24	4	0	0	17	4	95	0	27
2019	Governor-in-council appointment	53	14	8	4	2	18	2	83	7	51

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	27	43	18	8	3	1	0	71	11	556
2020	Term	32	43	13	6	3	2	0	77	9	330
2019	Indeterminate (permanent)	20	43	18	13	4	1	0	64	17	546
2019	Term	31	45	15	5	3	1	0	76	8	178
2019	Casual	47	41	10	0	0	2	0	90	0	27
2019	Governor-in-council appointment	37	48	13	2	0	0	0	85	2	52
2018	Indeterminate (permanent)	22	46	15	12	5	0	0	68	17	464
2018	Term	26	45	16	7	4	2	0	72	11	136
2018	Casual	31	50	6	7	3	4	0	84	10	46
2017	Indeterminate (permanent)	25	46	14	8	5	1	0	72	13	508
2017	Term	25	39	15	14	3	2	1	66	18	84
2017	Casual	59	24	7	4	4	3	0	86	7	32
2017	Student	37	42	16	5	0	0	0	79	5	19
2017	Governor-in-council appointment	37	49	9	6	0	0	0	86	6	35
2014	Indeterminate (permanent)	24	43	16	9	5	2	0	69	14	556
2014	Term	31	38	19	8	2	2	0	70	10	61
2014	Casual	38	39	6	6	6	3	3	82	12	37
2014	Governor-in-council appointment	24	27	29	15	5	0	0	51	20	41

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	35	19	21	9	1	51	30	557
2020	Term	25	37	14	17	4	3	63	22	328
2019	Indeterminate (permanent)	10	29	20	25	15	1	39	40	544
2019	Term	22	38	15	18	6	1	61	24	177
2019	Casual	32	37	11	14	3	3	72	17	27
2019	Governor-in-council appointment	19	35	19	17	4	6	57	22	52

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	38	14	8	5	2	1	72	13	557
2020	Term	34	33	14	8	5	5	2	71	14	330
2019	Indeterminate (permanent)	34	39	14	6	5	2	1	75	11	542
2019	Term	46	33	12	4	4	0	1	80	8	177
2019	Casual	57	14	20	4	0	0	5	75	5	27
2019	Governor-in-council appointment	48	37	15	0	0	0	0	85	0	52
2018	Indeterminate (permanent)	40	40	9	7	3	1	0	80	11	466
2018	Term	35	37	15	6	4	3	0	74	10	136
2018	Casual	50	25	3	9	8	5	0	79	18	45
2017	Indeterminate (permanent)	41	36	12	5	3	2	0	79	9	510
2017	Term	46	30	13	7	1	1	1	78	9	84
2017	Casual	59	19	6	12	0	4	0	81	13	32
2017	Student	37	42	21	0	0	0	0	79	0	19
2017	Governor-in-council appointment	46	46	0	0	9	0	0	91	9	35
2014	Indeterminate (permanent)	36	38	10	7	4	3	1	78	12	557
2014	Term	44	34	9	6	2	4	2	82	9	61
2014	Casual	38	31	16	2	0	13	0	79	2	37
2014	Governor-in-council appointment	51	32	7	2	5	2	0	85	8	41

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	27	40	19	7	5	2	68	12	555
2020	Term	39	37	14	5	3	2	77	9	329
2019	Indeterminate (permanent)	27	37	19	9	6	1	65	15	544
2019	Term	43	32	17	5	3	1	75	8	178
2019	Casual	41	44	5	5	0	5	89	5	27
2019	Governor-in-council appointment	40	44	10	6	0	0	84	6	50
2018	Indeterminate (permanent)	30	37	20	7	4	1	69	11	466
2018	Term	36	40	13	6	1	2	78	8	134
2018	Casual	52	18	15	0	12	3	72	12	46

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	18	26	20	12	12	9	2	50	27	558
2020	Term	21	23	14	12	12	17	2	54	30	330
2019	Indeterminate (permanent)	18	27	17	19	12	5	2	48	34	544
2019	Term	21	24	26	8	10	8	2	50	21	178
2019	Casual	35	15	20	7	0	9	14	65	9	27
2019	Governor-in-council appointment	21	29	12	13	4	12	10	63	22	52
2018	Indeterminate (permanent)	19	30	14	18	11	7	1	53	32	465
2018	Term	21	24	23	11	8	11	2	51	22	135
2018	Casual	34	21	9	6	11	9	10	68	21	46
2017	Indeterminate (permanent)	21	29	17	13	10	8	2	55	26	510
2017	Term	26	28	16	7	11	9	2	61	21	84
2017	Casual	44	18	6	4	0	20	8	87	5	32
2017	Student	26	16	11	11	0	16	21	67	17	19
2017	Governor-in-council appointment	9	23	14	17	11	17	9	42	39	35
2014	Indeterminate (permanent)	16	26	15	16	14	10	3	48	35	556
2014	Term	17	24	14	9	16	18	3	52	31	61
2014	Casual	22	19	5	3	10	16	25	69	23	37
2014	Governor-in-council appointment	12	15	27	7	10	10	20	38	24	41

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	18	31	21	15	12	3	0	50	27	554
2020	Term	28	27	21	10	8	5	1	58	19	330
2019	Indeterminate (permanent)	17	29	21	16	14	3	1	47	31	545
2019	Term	26	34	20	12	5	4	0	62	17	177
2019	Casual	31	22	22	0	6	9	9	65	8	27
2019	Governor-in-council appointment	17	29	23	8	6	13	4	56	16	52
2018	Indeterminate (permanent)	17	33	17	16	14	2	0	51	31	467
2018	Term	29	28	17	13	6	4	2	61	20	135
2018	Casual	35	26	15	4	10	10	0	68	16	46
2017	Indeterminate (permanent)	20	33	19	14	10	4	0	55	25	509
2017	Term	23	26	22	13	11	4	1	51	26	84
2017	Casual	32	31	9	4	4	18	3	80	9	32
2017	Student	47	16	11	0	0	26	0	86	0	19
2017	Governor-in-council appointment	32	23	20	14	6	3	3	58	21	35
2014	Indeterminate (permanent)	19	31	19	16	11	3	1	52	28	557
2014	Term	25	21	19	11	18	5	0	49	31	61
2014	Casual	21	22	16	3	8	18	11	62	16	37
2014	Governor-in-council appointment	7	20	22	10	17	5	20	35	35	41

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	28	17	16	18	2	2	47	36	558
2020	Term	21	28	17	13	10	9	2	56	25	332
2019	Indeterminate (permanent)	16	26	19	16	20	2	2	43	37	547
2019	Term	28	25	17	10	13	5	1	57	25	178
2019	Casual	24	16	9	13	5	7	25	59	27	27
2019	Governor-in-council appointment	15	21	15	17	10	8	13	46	34	52
2018	Indeterminate (permanent)	15	25	15	17	23	4	1	42	42	466
2018	Term	23	24	17	12	15	3	6	52	30	136
2018	Casual	25	22	18	9	10	8	8	56	23	46
2017	Indeterminate (permanent)	14	25	17	19	20	2	2	41	41	511
2017	Term	16	22	13	15	25	3	6	42	44	84
2017	Casual	35	14	14	6	11	14	6	62	21	32
2017	Student	26	32	21	0	0	11	11	73	0	19
2017	Governor-in-council appointment	20	9	17	11	20	3	20	37	41	35
2014	Indeterminate (permanent)	13	24	16	20	23	3	1	39	45	557
2014	Term	15	16	16	22	23	5	3	33	49	61
2014	Casual	22	10	11	8	23	6	21	44	41	37
2014	Governor-in-council appointment	5	27	15	5	17	5	27	46	32	41

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	26	15	6	4	1	3	74	10	559
2020	Term	52	22	11	6	2	2	6	80	8	330
2019	Indeterminate (permanent)	51	24	13	4	2	1	5	80	6	541
2019	Term	55	19	14	2	3	2	5	79	6	178
2019	Casual	65	3	15	2	10	0	5	71	13	27
2019	Governor-in-council appointment	62	6	19	4	2	0	8	73	6	52

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	26	14	7	4	2	3	73	12	558
2020	Term	46	24	15	5	2	4	4	76	8	332
2019	Indeterminate (permanent)	43	24	16	7	5	1	3	70	13	543
2019	Term	46	26	14	4	5	3	3	76	9	178
2019	Casual	33	24	13	0	0	4	26	81	0	27
2019	Governor-in-council appointment	54	17	12	0	4	6	8	82	4	52

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	68	11	6	3	3	5	4	87	7	557
2020	Term	72	8	6	3	2	4	6	89	4	331
2019	Indeterminate (permanent)	69	10	5	4	4	5	3	86	9	540
2019	Term	80	7	4	1	3	4	2	92	4	175
2019	Casual	55	3	4	0	0	14	23	93	0	27
2019	Governor-in-council appointment	76	4	6	0	0	8	6	93	0	51

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	71	11	6	1	2	3	7	91	3	557
2020	Term	70	13	3	1	1	5	7	94	2	332
2019	Indeterminate (permanent)	74	7	6	1	1	2	8	91	3	543
2019	Term	77	5	2	0	3	3	10	94	4	176
2019	Casual	57	12	0	0	0	9	23	100	0	27
2019	Governor-in-council appointment	81	2	4	0	0	4	10	96	0	52

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	21	44	19	10	3	3	0	67	13	557
2020	Term	24	38	18	8	5	6	1	67	14	329
2019	Indeterminate (permanent)	17	42	19	11	6	3	0	62	18	545
2019	Term	23	39	23	5	4	5	1	65	10	176
2019	Casual	30	50	18	2	0	0	0	80	2	27
2019	Governor-in-council appointment	29	40	17	8	2	4	0	72	10	52
2018	Indeterminate (permanent)	19	40	20	11	7	2	0	60	19	464
2018	Term	25	39	19	10	4	3	0	66	14	136
2018	Casual	24	42	15	3	9	6	0	71	13	46
2017	Indeterminate (permanent)	20	39	20	12	5	4	0	61	18	510
2017	Term	26	27	22	10	8	6	1	57	19	84
2017	Casual	42	33	10	0	4	11	0	85	4	32
2017	Student	37	37	5	0	5	5	11	87	6	19
2017	Governor-in-council appointment	37	26	20	11	6	0	0	63	17	35

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	39	13	10	5	2	0	72	15	553
2020	Term	39	36	11	8	3	3	0	78	11	328
2019	Indeterminate (permanent)	31	38	16	7	5	2	1	71	13	540
2019	Term	39	43	11	2	3	1	1	84	5	178
2019	Casual	51	38	5	4	0	2	0	91	4	27
2019	Governor-in-council appointment	33	41	12	10	0	4	0	78	10	51
2018	Indeterminate (permanent)	35	40	15	6	2	1	0	76	8	462
2018	Term	50	35	8	5	0	2	0	87	5	133
2018	Casual	59	28	3	4	5	1	0	88	9	46
2017	Indeterminate (permanent)	36	41	13	6	2	2	0	79	8	512
2017	Term	47	34	7	7	2	1	1	83	9	84
2017	Casual	72	25	0	0	0	3	0	100	0	32
2017	Student	58	37	0	5	0	0	0	95	5	19
2017	Governor-in-council appointment	31	54	9	3	0	3	0	88	3	35
2014	Indeterminate (permanent)	42	35	12	7	3	2	0	78	10	556
2014	Term	46	37	9	7	0	2	0	84	7	61
2014	Casual	61	25	3	2	0	10	0	95	2	37
2014	Governor-in-council appointment	37	49	5	2	2	5	0	90	5	41

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	37	14	7	3	4	0	76	10	555
2020	Term	44	30	13	6	2	5	1	78	8	328
2019	Indeterminate (permanent)	36	37	16	4	3	3	1	76	8	542
2019	Term	50	27	12	3	4	3	1	80	7	177
2019	Casual	50	27	12	4	0	7	0	83	5	27
2019	Governor-in-council appointment	41	29	18	4	2	6	0	75	6	51
2018	Indeterminate (permanent)	36	38	15	4	2	4	0	77	7	465
2018	Term	50	37	9	1	0	4	0	90	1	133
2018	Casual	48	23	18	3	4	4	0	74	7	45
2017	Indeterminate (permanent)	37	37	15	3	4	5	0	78	7	507
2017	Term	45	19	19	4	3	8	2	72	8	84
2017	Casual	68	16	4	0	0	12	0	96	0	32
2017	Student	63	16	0	0	5	16	0	94	6	19
2017	Governor-in-council appointment	37	37	14	6	3	3	0	77	9	35
2014	Indeterminate (permanent)	42	34	12	5	3	4	0	80	8	557
2014	Term	51	33	8	4	2	4	0	86	6	61
2014	Casual	51	25	6	0	3	13	3	90	3	37
2014	Governor-in-council appointment	44	37	7	0	2	10	0	89	3	41

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	34	16	6	4	7	0	72	10	559
2020	Term	36	21	21	7	4	10	2	65	12	332

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	40	31	11	6	5	5	2	76	12	554
2020	Term	41	31	9	6	6	7	1	78	12	327

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	35	9	5	3	0	0	82	9	553
2020	Term	57	28	7	4	2	1	0	87	6	329
2019	Indeterminate (permanent)	42	37	9	7	4	0	0	80	12	544
2019	Term	61	26	7	3	3	0	0	88	5	177
2019	Casual	74	24	2	0	0	0	0	98	0	27
2019	Governor-in-council appointment	48	44	4	0	0	4	0	96	0	52
2018	Indeterminate (permanent)	43	37	9	6	4	0	0	80	11	465
2018	Term	61	27	7	5	1	0	0	88	5	133
2018	Casual	70	17	5	2	3	4	0	90	5	45
2017	Indeterminate (permanent)	43	40	8	6	3	0	0	84	9	510
2017	Term	53	33	9	1	4	0	1	86	5	84
2017	Casual	86	11	0	4	0	0	0	96	4	32
2017	Student	79	5	11	5	0	0	0	84	5	19
2017	Governor-in-council appointment	43	40	6	11	0	0	0	83	11	35
2014	Indeterminate (permanent)	49	35	7	5	3	0	0	84	8	557
2014	Term	55	36	5	3	0	0	0	91	3	61
2014	Casual	66	31	0	0	3	0	0	97	3	37
2014	Governor-in-council appointment	51	39	5	5	0	0	0	90	5	41

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	32	16	11	7	1	0	66	18	555
2020	Term	47	27	14	7	5	1	0	74	12	329
2019	Indeterminate (permanent)	30	33	17	9	9	1	0	65	18	543
2019	Term	44	34	11	6	5	1	0	78	10	178
2019	Casual	68	18	9	2	3	0	0	86	5	27
2019	Governor-in-council appointment	50	27	15	6	0	2	0	78	6	52
2018	Indeterminate (permanent)	30	33	17	10	8	1	0	64	18	464
2018	Term	43	39	8	7	3	0	0	82	10	132
2018	Casual	59	28	6	0	5	1	0	88	5	46
2017	Indeterminate (permanent)	34	31	19	9	6	1	0	66	15	511
2017	Term	38	36	15	6	4	0	1	75	10	84
2017	Casual	79	15	3	4	0	0	0	93	4	32
2017	Student	63	16	11	11	0	0	0	79	11	19
2017	Governor-in-council appointment	31	37	17	14	0	0	0	68	14	35
2014	Indeterminate (permanent)	31	34	16	12	6	1	0	65	18	557
2014	Term	31	40	16	11	2	0	0	71	13	61
2014	Casual	55	31	11	0	0	3	0	89	0	37
2014	Governor-in-council appointment	27	51	7	10	5	0	0	78	15	41

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	34	33	17	11	6	0	0	67	16	553
2020	Term	45	29	13	8	4	1	0	75	12	329
2019	Indeterminate (permanent)	29	35	16	12	7	0	0	64	20	541
2019	Term	39	38	14	6	4	0	0	77	10	176
2019	Casual	58	25	8	7	3	0	0	82	10	26
2019	Governor-in-council appointment	46	31	13	8	0	2	0	78	8	52
2018	Indeterminate (permanent)	32	35	16	10	7	1	0	67	17	464
2018	Term	45	37	10	7	2	0	0	82	8	134
2018	Casual	60	31	3	3	3	1	0	92	5	45
2017	Indeterminate (permanent)	35	36	14	8	5	1	0	72	14	508
2017	Term	38	39	11	7	4	0	1	77	11	84
2017	Casual	81	9	7	0	4	0	0	90	4	32
2017	Student	68	16	11	5	0	0	0	84	5	19
2017	Governor-in-council appointment	34	43	9	11	3	0	0	77	14	35
2014	Indeterminate (permanent)	31	37	13	14	5	0	0	68	19	556
2014	Term	29	40	22	8	2	0	0	69	10	61
2014	Casual	63	21	11	5	0	0	0	84	5	37
2014	Governor-in-council appointment	32	51	7	7	2	0	0	83	10	41

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	26	19	10	9	3	0	60	20	553
2020	Term	38	21	20	8	8	4	1	62	17	329
2019	Indeterminate (permanent)	30	23	20	11	11	4	0	56	23	545
2019	Term	38	21	20	9	8	4	1	61	17	178
2019	Casual	50	20	11	0	5	0	14	82	6	27
2019	Governor-in-council appointment	39	24	20	6	4	2	6	68	11	51
2018	Indeterminate (permanent)	31	26	15	14	9	4	1	60	23	464
2018	Term	41	21	19	9	6	5	0	65	15	134
2018	Casual	44	20	12	7	8	4	6	70	16	46
2017	Indeterminate (permanent)	31	30	17	10	8	4	0	64	18	511
2017	Term	32	28	23	11	2	3	1	63	13	84
2017	Casual	57	16	11	7	4	0	6	77	11	31
2017	Student	37	32	16	5	5	5	0	72	11	19
2017	Governor-in-council appointment	26	43	11	9	3	3	6	75	12	35
2014	Indeterminate (permanent)	31	24	17	14	9	5	0	58	24	556
2014	Term	32	22	24	10	8	3	0	56	19	61
2014	Casual	41	22	18	5	3	8	3	71	9	37
2014	Governor-in-council appointment	29	24	27	7	5	2	5	58	13	41

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Indeterminate (permanent)	26	34	40	559
2020	Term	20	38	41	332
2019	Indeterminate (permanent)	27	33	39	548
2019	Term	27	31	42	178
2019	Casual	36	29	35	27
2019	Governor-in-council appointment	19	52	29	52
2018	Indeterminate (permanent)	29	36	35	470
2018	Term	28	32	40	136
2018	Casual	25	26	49	46
2017	Indeterminate (permanent)	22	41	37	512
2017	Term	25	38	36	84
2017	Casual	36	33	31	32
2017	Student	26	32	42	19
2017	Governor-in-council appointment	23	51	26	35
2014	Indeterminate (permanent)	25	40	35	557
2014	Term	15	32	54	61
2014	Casual	43	32	25	37
2014	Governor-in-council appointment	32	41	27	41

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Indeterminate (permanent)	11	25	54	2	0	8	146
2020	Term	7	28	51	3	5	6	67
2019	Indeterminate (permanent)	14	25	45	4	0	11	152
2019	Term	1	48	18	9	15	9	47
2019	Governor-in-council appointment	10	10	0	0	60	20	10
2018	Indeterminate (permanent)	17	28	42	4	2	7	141
2018	Term	4	25	24	16	28	3	38
2018	Casual	5	10	37	0	47	0	12
2017	Indeterminate (permanent)	19	15	53	4	0	8	116
2017	Term	3	15	53	8	16	5	22
2017	Casual	8	10	0	0	82	0	11
2014	Indeterminate (permanent)	21	16	46	6	9999	12	140
2014	Casual	0	6	13	20	9999	61	16
2014	Governor-in-council appointment	31	23	8	15	9999	23	13

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	556
2020	Term	9	91	331
2019	Indeterminate (permanent)	11	89	547
2019	Term	15	85	178
2019	Casual	0	100	27
2019	Student	0	100	12
2018	Indeterminate (permanent)	14	86	468
2018	Term	11	89	136
2018	Governor-in-council appointment	13	88	40

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	37	63	47
2019	Indeterminate (permanent)	45	55	62
2018	Indeterminate (permanent)	43	57	65
2018	Term	57	43	14

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	68	32	47
2019	Indeterminate (permanent)	65	35	62
2018	Indeterminate (permanent)	56	44	65
2018	Term	33	67	14

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	6	94	65
2018	Term	0	100	14

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Indeterminate (permanent)	100	47
2019	Indeterminate (permanent)	100	62
2018	Indeterminate (permanent)	100	65
2018	Term	100	14

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	26
2018	Term	0	100	14

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	26
2018	Indeterminate (permanent)	7	93	65

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	44	56	47
2019	Indeterminate (permanent)	24	76	62
2018	Indeterminate (permanent)	49	51	65
2018	Term	35	65	14

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	47	53	47
2019	Indeterminate (permanent)	44	56	62
2018	Indeterminate (permanent)	37	63	65
2018	Term	34	66	14

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	56	44	47
2019	Indeterminate (permanent)	59	41	62
2018	Indeterminate (permanent)	46	54	65

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	54	46	47
2019	Indeterminate (permanent)	37	63	62
2018	Indeterminate (permanent)	47	53	65
2018	Term	43	57	14

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	36	64	47
2019	Indeterminate (permanent)	35	65	62
2018	Indeterminate (permanent)	34	66	65

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	51	49	47
2019	Indeterminate (permanent)	48	52	62
2018	Indeterminate (permanent)	63	37	65
2018	Term	58	42	14

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	27	73	47
2019	Indeterminate (permanent)	41	59	62
2018	Indeterminate (permanent)	27	73	65

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Term	0	100	28
2019	Term	0	100	26

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Term	0	100	14

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	13	87	47
2018	Indeterminate (permanent)	12	88	65

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	56	44	47
2019	Indeterminate (permanent)	53	47	62
2018	Indeterminate (permanent)	48	52	65
2018	Term	48	52	14

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	24	76	47
2019	Indeterminate (permanent)	25	75	62
2018	Indeterminate (permanent)	27	73	65

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	22	78	47
2019	Indeterminate (permanent)	12	88	62
2018	Indeterminate (permanent)	15	85	65

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	47	53	47
2019	Indeterminate (permanent)	57	43	61
2018	Indeterminate (permanent)	47	53	65
2018	Term	49	51	14

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	32	68	47
2019	Indeterminate (permanent)	29	71	61
2018	Indeterminate (permanent)	31	69	65

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	15	85	65
2018	Term	0	100	14

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	30	70	47
2019	Indeterminate (permanent)	23	77	61
2018	Indeterminate (permanent)	25	75	65

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	17	83	47
2019	Indeterminate (permanent)	9	91	61
2018	Indeterminate (permanent)	9	91	65
2018	Term	0	100	14

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	10	90	65

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	19	81	47
2019	Indeterminate (permanent)	18	82	61
2018	Indeterminate (permanent)	17	83	65

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	61
2018	Indeterminate (permanent)	7	93	65
2018	Term	0	100	14

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	28	72	47
2019	Indeterminate (permanent)	25	75	61
2018	Indeterminate (permanent)	23	77	65
2018	Term	37	63	14

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	13	87	60

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	19	81	60

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	12	88	60
2018	Term	0	100	13

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	16	84	60
2018	Term	0	100	13

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	8	92	60

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	8	92	60

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	9	91	60
2018	Term	0	100	13

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	11	89	60

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	25	75	60

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	43	57	60
2018	Term	37	63	13

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Term	0	100	13

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	41	59	60

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Term	0	100	13

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	15	85	60

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	15	16	20	8	5	30	7	49	20	558
2020	Term	18	12	13	4	4	37	13	59	15	330
2019	Indeterminate (permanent)	14	19	22	8	6	26	4	49	20	546
2019	Term	16	17	20	3	3	32	9	55	11	177
2019	Casual	7	7	10	0	0	52	24	61	0	27
2019	Governor-in-council appointment	13	8	21	6	2	35	15	42	15	52
2018	Indeterminate (permanent)	18	22	21	6	5	26	3	56	15	460
2018	Term	22	17	21	1	2	27	10	61	5	137
2018	Casual	29	8	7	4	5	33	14	69	18	45
2017	Indeterminate (permanent)	18	21	18	6	6	26	5	56	18	512
2017	Term	22	13	18	4	3	29	13	58	12	84
2017	Casual	24	12	7	0	0	32	25	84	0	32
2017	Student	32	0	5	0	0	42	21	86	0	19
2017	Governor-in-council appointment	11	17	23	9	6	26	9	44	22	35
2014	Indeterminate (permanent)	16	18	19	7	5	30	5	51	19	557
2014	Term	18	22	13	4	3	34	5	66	12	61
2014	Casual	16	11	5	3	0	40	25	78	8	37
2014	Governor-in-council appointment	7	15	22	2	5	29	20	43	14	41

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	35	17	8	4	10	1	69	13	558
2020	Term	33	22	15	4	4	17	4	71	10	331
2019	Indeterminate (permanent)	28	34	17	7	7	7	0	66	15	546
2019	Term	39	26	21	0	5	8	1	71	6	177
2019	Casual	25	24	3	0	0	39	9	94	0	26
2019	Governor-in-council appointment	38	27	17	4	2	10	2	74	7	52
2018	Indeterminate (permanent)	29	32	19	7	2	10	0	68	10	459
2018	Term	36	31	21	1	1	9	1	74	2	136
2018	Casual	48	16	6	4	5	19	1	81	12	45
2017	Indeterminate (permanent)	29	35	17	5	5	8	0	70	11	508
2017	Term	30	33	11	3	3	16	3	78	8	83
2017	Casual	50	22	0	0	0	22	6	100	0	31
2017	Student	47	5	16	0	0	16	16	77	0	19
2017	Governor-in-council appointment	23	34	20	14	3	6	0	61	18	35
2014	Indeterminate (permanent)	22	31	19	7	4	16	1	64	13	557
2014	Term	25	30	16	7	2	18	2	68	12	61
2014	Casual	50	7	17	0	0	21	6	77	0	37
2014	Governor-in-council appointment	22	24	22	2	2	22	5	63	7	41

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	553
2020	Term	7	93	330
2019	Indeterminate (permanent)	9	91	543
2019	Term	6	94	177
2019	Casual	0	100	27
2019	Student	0	100	12
2018	Indeterminate (permanent)	7	93	462
2018	Term	5	95	137

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	33	67	51
2019	Indeterminate (permanent)	44	56	46
2018	Indeterminate (permanent)	29	71	33

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	85	15	51
2019	Indeterminate (permanent)	86	14	46
2018	Indeterminate (permanent)	79	21	33

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	11

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Indeterminate (permanent)	100	51
2019	Indeterminate (permanent)	100	46
2018	Indeterminate (permanent)	100	33

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	11

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	No (%)	Total responses
2020	Term	100	21
2019	Term	100	11
2018	Indeterminate (permanent)	100	33

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	21	79	51
2019	Indeterminate (permanent)	38	62	46
2018	Indeterminate (permanent)	27	73	33

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	18	82	51
2019	Indeterminate (permanent)	16	84	46
2018	Indeterminate (permanent)	20	80	33

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	13	87	51
2019	Indeterminate (permanent)	19	81	46
2018	Indeterminate (permanent)	24	76	33

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	39	61	51
2019	Indeterminate (permanent)	47	53	46
2018	Indeterminate (permanent)	60	40	33

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	28	72	51
2019	Indeterminate (permanent)	17	83	46
2018	Indeterminate (permanent)	39	61	33

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	0	100	51

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2020	Term	100	21
2019	Term	100	11
2018	Indeterminate (permanent)	100	33

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Term	0	100	21
2019	Indeterminate (permanent)	16	84	46

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	17	83	51
2019	Indeterminate (permanent)	19	81	46
2018	Indeterminate (permanent)	27	73	33

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	46
2018	Indeterminate (permanent)	0	100	33

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	17	83	51

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	Indeterminate (permanent)	100	51
2019	Indeterminate (permanent)	100	46
2018	Indeterminate (permanent)	100	33

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	51
2019	Indeterminate (permanent)	17	83	46
2018	Indeterminate (permanent)	21	79	33

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	32	68	51
2019	Indeterminate (permanent)	34	66	46
2018	Indeterminate (permanent)	29	71	32

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	23	77	51
2018	Indeterminate (permanent)	31	69	32

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	11

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	22	78	51
2019	Indeterminate (permanent)	12	88	46
2018	Indeterminate (permanent)	22	78	32

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Term	0	100	21
2019	Indeterminate (permanent)	0	100	46

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	51
2019	Term	0	100	11

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	43	57	51
2019	Indeterminate (permanent)	47	53	46
2018	Indeterminate (permanent)	41	59	32

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	29

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	29

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	29

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	42	58	29

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	50	50	29

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	67	33	29

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	15	18	19	7	3	34	5	53	16	555
2020	Term	19	11	17	3	3	39	9	56	12	329
2019	Indeterminate (permanent)	15	18	24	6	5	28	5	50	15	543
2019	Term	18	17	20	1	3	33	8	60	6	178
2019	Casual	3	13	13	0	0	57	14	54	0	26
2019	Governor-in-council appointment	17	8	23	2	4	33	13	46	11	52
2018	Indeterminate (permanent)	19	19	22	5	3	29	3	56	11	465
2018	Term	25	16	19	3	2	29	7	63	8	134
2018	Casual	27	16	12	3	3	28	12	71	9	46
2017	Indeterminate (permanent)	18	19	19	3	3	33	4	60	10	512
2017	Term	27	7	22	3	1	26	14	57	7	84
2017	Casual	31	10	2	0	0	31	26	95	0	31
2017	Student	32	5	5	0	0	47	11	88	0	19
2017	Governor-in-council appointment	9	20	11	11	6	37	6	50	30	35
2014	Indeterminate (permanent)	18	16	19	4	2	34	6	58	10	557
2014	Term	23	8	19	4	0	43	3	59	7	60
2014	Casual	24	18	0	0	3	38	17	94	6	37
2014	Governor-in-council appointment	10	10	24	2	0	39	15	42	5	41

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	27	33	20	7	3	11	0	67	11	558
2020	Term	35	22	14	4	3	20	2	73	9	330
2019	Indeterminate (permanent)	28	34	18	5	5	9	1	69	11	546
2019	Term	40	29	15	1	3	11	1	78	5	175
2019	Casual	46	10	6	0	0	28	9	90	0	27
2019	Governor-in-council appointment	37	27	21	2	2	8	4	72	4	52
2018	Indeterminate (permanent)	29	33	18	5	3	12	0	71	9	466
2018	Term	39	24	20	4	1	10	1	72	6	135
2018	Casual	43	26	12	3	3	8	5	80	6	46
2017	Indeterminate (permanent)	30	36	15	3	3	12	1	76	7	510
2017	Term	41	27	10	5	1	15	2	81	7	84
2017	Casual	53	7	3	0	0	32	6	95	0	32
2017	Student	47	21	5	0	0	16	11	93	0	19
2017	Governor-in-council appointment	28	34	11	11	3	9	3	71	16	35
2014	Indeterminate (permanent)	31	27	19	4	2	17	1	70	7	557
2014	Term	32	26	14	4	0	22	1	76	5	61
2014	Casual	44	18	6	0	3	29	0	88	4	37
2014	Governor-in-council appointment	27	20	20	2	2	24	5	66	7	41

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	0	8	15	11	39	27	0	11	68	11

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	22	16	14	15	0	2	55	29	558
2020	Term	18	20	23	16	23	0	1	38	39	330

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	26	25	11	9	0	1	54	21	555
2020	Term	34	26	19	11	8	1	0	61	20	328
2019	Indeterminate (permanent)	18	26	21	14	19	0	1	44	34	546
2019	Term	20	25	25	17	12	1	1	45	29	177
2019	Casual	24	40	9	7	15	0	5	68	23	27
2019	Governor-in-council appointment	20	31	20	16	12	2	0	52	28	51
2018	Indeterminate (permanent)	16	23	23	17	18	1	2	40	36	466
2018	Term	19	17	22	21	19	1	2	36	41	137
2018	Casual	33	17	22	8	18	1	1	52	26	45
2017	Indeterminate (permanent)	16	25	22	14	22	0	1	41	36	510
2017	Term	15	14	17	20	29	3	2	31	51	84
2017	Casual	16	22	19	9	25	0	9	42	37	32
2017	Student	26	26	21	5	16	5	0	56	22	19
2017	Governor-in-council appointment	26	29	14	14	14	0	3	56	30	35

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	14	27	24	18	17	0	0	41	35	556
2020	Term	18	25	21	16	20	0	0	42	36	330
2019	Indeterminate (permanent)	13	25	27	19	15	0	1	38	35	545
2019	Term	19	25	24	14	16	0	1	45	31	176
2019	Casual	37	34	22	4	2	0	0	72	6	27
2019	Governor-in-council appointment	15	19	27	15	21	2	0	35	37	52
2018	Indeterminate (permanent)	11	21	31	19	16	0	1	33	36	465
2018	Term	21	20	26	20	12	1	0	41	33	136
2018	Casual	33	34	29	0	3	1	1	68	3	46
2017	Indeterminate (permanent)	13	24	29	17	15	0	1	38	33	511
2017	Term	14	22	20	17	23	2	1	37	42	84
2017	Casual	50	22	11	3	4	0	10	80	7	31
2017	Student	26	32	10	21	11	0	0	58	32	19
2017	Governor-in-council appointment	6	11	43	17	23	0	0	17	40	35

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	26	25	13	12	0	1	49	26	556
2020	Term	31	25	18	11	13	1	1	57	24	330
2019	Indeterminate (permanent)	20	29	24	15	10	1	1	50	26	542
2019	Term	27	28	20	13	10	1	2	56	23	177
2019	Casual	68	13	16	0	2	0	0	82	2	27
2019	Governor-in-council appointment	31	24	20	14	10	2	0	56	24	51
2018	Indeterminate (permanent)	17	26	31	15	9	1	2	44	24	466
2018	Term	29	26	22	11	10	2	1	56	21	136
2018	Casual	36	39	13	8	3	1	1	77	11	46
2017	Indeterminate (permanent)	19	31	22	13	13	0	2	52	26	510
2017	Term	23	31	21	10	13	1	1	55	23	84
2017	Casual	52	30	7	0	0	0	10	92	0	32
2017	Student	42	21	26	5	0	0	5	67	6	19
2017	Governor-in-council appointment	20	34	14	9	23	0	0	54	32	35

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	22	22	22	16	15	1	1	45	32	555
2020	Term	27	21	23	13	12	3	1	50	26	329
2019	Indeterminate (permanent)	13	24	25	19	16	1	2	38	36	543
2019	Term	21	25	21	18	12	2	0	48	31	177
2019	Casual	33	32	22	6	5	0	0	66	12	27
2019	Governor-in-council appointment	19	29	23	12	8	6	4	53	21	52
2018	Indeterminate (permanent)	12	22	27	21	16	1	1	35	37	465
2018	Term	25	20	19	19	15	1	1	46	35	135
2018	Casual	26	33	21	7	8	4	1	62	16	46
2017	Indeterminate (permanent)	13	21	27	19	18	1	1	35	38	509
2017	Term	13	16	22	16	31	1	1	29	49	84
2017	Casual	29	27	25	9	4	4	4	60	14	32
2017	Student	32	11	16	10	32	0	0	42	42	19
2017	Governor-in-council appointment	14	23	20	11	29	3	0	38	41	35

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	22	17	9	9	0	6	63	19	557
2020	Term	43	20	13	10	9	0	4	66	20	330
2019	Indeterminate (permanent)	41	23	14	7	7	1	7	69	15	542
2019	Term	52	19	10	7	8	2	3	74	15	177
2019	Casual	72	18	2	5	0	0	3	93	5	27
2019	Governor-in-council appointment	29	31	17	6	13	4	0	62	20	52
2018	Indeterminate (permanent)	38	19	17	8	6	1	10	65	16	466
2018	Term	48	20	7	7	11	1	7	73	19	136
2018	Casual	74	18	3	0	3	1	1	95	3	46
2017	Indeterminate (permanent)	39	23	14	6	6	1	11	71	13	508
2017	Term	32	20	11	11	16	1	8	58	30	84
2017	Casual	69	6	7	4	0	0	15	88	4	32
2017	Student	63	26	0	0	0	0	11	100	0	19
2017	Governor-in-council appointment	17	20	34	9	14	0	6	39	24	35

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	26	23	12	13	0	0	52	25	558
2020	Term	28	25	19	11	15	1	0	54	26	331
2019	Indeterminate (permanent)	28	27	20	12	11	1	2	56	23	544
2019	Term	33	32	17	9	8	1	1	66	17	177
2019	Casual	52	19	11	6	10	0	2	72	16	26
2019	Governor-in-council appointment	27	25	23	10	12	2	2	54	22	52
2018	Indeterminate (permanent)	27	22	27	11	11	0	2	50	22	464
2018	Term	38	18	19	7	15	2	2	57	23	137
2018	Casual	55	28	5	5	4	1	1	85	10	45
2017	Indeterminate (permanent)	28	27	22	14	7	1	2	56	21	508
2017	Term	29	28	20	10	11	1	1	58	21	84
2017	Casual	43	13	24	5	4	0	10	63	10	30
2017	Student	26	16	32	26	0	0	0	42	26	19
2017	Governor-in-council appointment	23	26	23	20	9	0	0	48	29	35

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	29	24	18	11	12	0	6	56	24	556
2020	Term	29	25	17	10	11	1	8	59	22	330

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	31	23	11	5	1	1	60	16	555
2020	Term	35	27	17	11	6	1	3	65	18	329
2019	Indeterminate (permanent)	25	31	23	13	6	1	2	57	20	545
2019	Term	38	31	18	6	3	2	1	72	9	177
2019	Casual	50	22	21	6	0	0	0	73	6	27
2019	Governor-in-council appointment	35	40	13	4	6	2	0	76	10	52
2018	Indeterminate (permanent)	23	35	23	12	5	1	1	59	18	465
2018	Term	32	32	19	5	7	2	2	68	12	136
2018	Casual	50	26	16	0	0	4	5	82	0	46
2017	Indeterminate (permanent)	25	31	22	13	6	1	2	58	19	507
2017	Term	22	34	26	9	6	2	1	57	15	84
2017	Casual	53	23	4	4	4	0	13	87	8	31
2017	Student	58	26	5	5	5	0	0	84	11	19
2017	Governor-in-council appointment	40	29	9	12	6	3	3	73	18	35

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	18	29	25	14	13	0	1	47	27	556
2020	Term	26	31	20	9	10	3	2	60	19	330
2019	Indeterminate (permanent)	18	30	24	14	12	1	1	49	26	544
2019	Term	35	32	17	9	5	3	0	69	14	175
2019	Casual	49	19	19	11	3	0	0	68	14	27
2019	Governor-in-council appointment	44	25	17	12	0	2	0	71	12	52
2018	Indeterminate (permanent)	17	30	27	16	10	1	0	47	26	465
2018	Term	31	25	23	9	9	2	0	58	18	136
2018	Casual	49	26	17	5	0	1	1	77	5	46
2017	Indeterminate (permanent)	18	31	23	18	8	1	1	50	26	507
2017	Term	29	30	25	7	9	0	1	59	16	84
2017	Casual	47	21	10	6	4	0	13	78	11	31
2017	Student	42	37	5	5	5	0	5	83	11	19
2017	Governor-in-council appointment	37	32	17	6	3	0	6	73	9	35

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	30	23	11	7	0	0	59	19	554
2020	Term	35	34	15	6	7	1	1	71	14	329
2019	Indeterminate (permanent)	31	26	20	14	8	0	2	57	22	543
2019	Term	44	24	16	9	3	2	1	71	12	176
2019	Casual	46	22	22	7	3	0	0	68	10	27
2019	Governor-in-council appointment	56	27	12	4	0	2	0	84	4	52
2018	Indeterminate (permanent)	27	28	27	10	6	1	1	56	16	465
2018	Term	39	29	16	8	4	1	2	71	12	136
2018	Casual	39	28	17	7	5	4	1	70	12	46
2017	Indeterminate (permanent)	29	32	21	9	5	1	2	63	15	508
2017	Term	35	30	20	7	4	4	1	69	11	84
2017	Casual	41	23	16	6	7	0	6	69	14	31
2017	Student	37	16	32	16	0	0	0	53	16	19
2017	Governor-in-council appointment	48	23	14	11	3	0	0	72	14	35

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	27	17	9	9	0	0	65	18	551
2020	Term	40	27	12	10	9	1	1	69	18	328
2019	Indeterminate (permanent)	35	26	15	11	11	1	2	62	23	543
2019	Term	43	22	15	13	5	1	2	66	19	176
2019	Casual	49	35	6	7	0	0	2	86	7	27
2019	Governor-in-council appointment	42	33	15	2	6	2	0	76	8	52

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	31	24	15	6	0	0	55	21	553
2020	Term	28	28	24	12	7	0	1	57	19	330

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	24	29	21	15	10	0	1	54	25	556
2020	Term	24	29	20	15	11	0	1	54	26	326
2019	Indeterminate (permanent)	35	27	20	8	7	1	2	63	16	541
2019	Term	37	32	17	7	5	1	1	71	12	175
2019	Casual	38	28	23	5	3	0	2	68	8	27
2019	Governor-in-council appointment	40	35	19	2	0	2	2	78	2	52
2018	Indeterminate (permanent)	29	27	23	13	6	1	1	57	19	460
2018	Term	41	27	20	5	6	2	0	69	11	136
2018	Casual	48	20	22	4	3	1	1	70	7	45
2017	Indeterminate (permanent)	28	32	21	12	4	1	2	62	17	503
2017	Term	41	28	18	8	3	1	1	71	11	83
2017	Casual	41	34	14	0	0	0	10	84	0	31
2017	Student	37	21	26	16	0	0	0	58	16	19
2017	Governor-in-council appointment	43	20	26	3	9	0	0	63	11	35

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	31	18	7	3	0	1	71	10	550
2020	Term	42	26	17	7	5	0	2	69	13	329
2019	Indeterminate (permanent)	45	23	15	7	7	0	2	70	14	542
2019	Term	49	25	10	7	6	1	1	76	14	176
2019	Casual	64	19	9	3	3	0	2	84	6	27
2019	Governor-in-council appointment	61	22	12	0	4	2	0	84	4	51
2018	Indeterminate (permanent)	48	28	11	4	6	1	2	78	10	461
2018	Term	55	18	13	7	5	1	2	75	12	135
2018	Casual	62	20	9	0	7	1	1	84	7	45
2017	Indeterminate (permanent)	52	26	13	5	2	0	1	80	7	510
2017	Term	52	24	14	5	3	0	1	77	9	84
2017	Casual	68	14	13	0	0	0	6	86	0	32
2017	Student	68	16	5	0	5	0	5	89	6	19
2017	Governor-in-council appointment	54	26	6	9	3	0	3	82	12	35

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	40	18	7	3	0	1	71	10	553
2020	Term	33	37	17	8	3	0	1	71	11	329

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	65	17	8	2	1	1	6	88	3	551
2020	Term	67	16	7	2	1	1	6	89	4	327
2019	Indeterminate (permanent)	67	13	7	3	3	1	6	87	6	542
2019	Term	69	14	3	2	3	1	8	91	5	175
2019	Casual	90	7	0	0	0	0	2	100	0	27
2019	Governor-in-council appointment	81	4	4	0	2	2	8	94	2	52
2018	Indeterminate (permanent)	66	17	6	2	2	1	5	89	4	462
2018	Term	70	15	3	2	3	1	6	91	6	136
2018	Casual	70	11	7	4	3	1	4	86	7	45

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	72	11	6	3	3	1	4	88	6	553
2020	Term	78	7	2	4	3	1	5	91	7	328
2019	Indeterminate (permanent)	68	15	6	3	5	1	3	86	8	540
2019	Term	75	9	5	4	3	2	2	87	8	178
2019	Casual	70	15	4	0	0	0	11	95	0	27
2019	Governor-in-council appointment	86	6	4	0	0	4	0	96	0	51
2018	Indeterminate (permanent)	68	13	7	3	2	2	4	86	6	463
2018	Term	80	8	3	1	1	1	5	94	3	135
2018	Casual	74	7	3	3	6	1	6	87	10	46
2017	Indeterminate (permanent)	71	13	6	3	3	1	3	87	6	509
2017	Term	80	8	3	2	2	0	3	92	5	84
2017	Casual	77	0	4	0	4	0	16	92	4	32
2017	Student	79	5	5	0	0	0	11	94	0	19
2017	Governor-in-council appointment	71	20	3	3	0	0	3	94	3	35

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	64	21	6	4	2	1	3	88	6	550
2020	Term	71	17	5	2	0	0	5	93	2	328
2019	Indeterminate (permanent)	51	32	8	4	2	0	3	86	6	539
2019	Term	64	21	6	3	2	1	2	88	6	177
2019	Casual	58	24	9	0	3	0	7	88	3	27
2019	Governor-in-council appointment	69	22	4	4	0	2	0	92	4	51
2018	Indeterminate (permanent)	53	28	11	3	3	0	2	83	6	467
2018	Term	64	18	11	1	2	1	3	85	3	133
2018	Casual	62	13	13	3	4	1	4	79	7	45
2017	Indeterminate (permanent)	53	27	10	4	3	0	2	82	7	511
2017	Term	60	27	7	1	1	1	2	90	3	84
2017	Casual	69	11	7	4	4	0	6	85	7	32
2017	Student	63	26	0	0	0	0	11	100	0	19
2017	Governor-in-council appointment	63	23	11	0	0	0	3	88	0	35

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	61	17	8	5	5	0	3	81	10	552
2020	Term	67	17	6	3	4	0	3	87	7	330
2019	Indeterminate (permanent)	55	20	8	7	7	1	2	78	14	538
2019	Term	65	17	10	2	5	1	1	83	6	175
2019	Casual	74	12	10	0	0	0	5	90	0	26
2019	Governor-in-council appointment	73	18	6	2	0	2	0	92	2	51
2018	Indeterminate (permanent)	51	25	11	5	4	1	2	79	10	463
2018	Term	68	10	10	6	2	1	3	82	8	133
2018	Casual	70	4	9	7	4	1	4	78	12	46
2017	Indeterminate (permanent)	56	25	9	3	5	0	2	83	8	509
2017	Term	68	20	5	2	1	1	2	91	4	84
2017	Casual	69	4	7	4	7	0	10	81	12	32
2017	Student	68	16	0	5	0	0	11	94	6	19
2017	Governor-in-council appointment	60	23	6	9	0	0	3	85	9	35

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	62	10	6	2	1	0	19	89	4	551
2020	Term	67	5	1	1	1	1	25	96	2	330
2019	Indeterminate (permanent)	55	11	6	2	1	0	26	89	3	533
2019	Term	69	6	4	0	0	1	20	95	0	177
2019	Casual	66	2	3	0	0	0	29	96	0	27
2019	Governor-in-council appointment	57	24	4	2	0	2	12	93	2	51
2018	Indeterminate (permanent)	48	13	6	3	1	1	29	87	5	462
2018	Term	65	7	4	1	0	1	22	94	1	130
2018	Casual	69	5	0	3	0	1	22	97	3	46
2017	Indeterminate (permanent)	49	15	6	1	2	0	27	88	4	512
2017	Term	70	7	9	0	3	0	11	87	3	84
2017	Casual	66	0	7	0	4	0	23	86	5	31
2017	Student	74	5	0	0	0	0	21	100	0	19
2017	Governor-in-council appointment	63	14	6	6	0	0	11	87	6	35

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	69	15	6	2	2	0	6	89	4	556
2020	Term	70	16	8	1	1	0	4	90	2	327
2019	Indeterminate (permanent)	64	19	7	2	1	0	6	89	3	537
2019	Term	70	14	8	1	1	2	4	89	2	176
2019	Casual	57	20	16	0	0	0	7	83	0	26
2019	Governor-in-council appointment	69	12	2	6	4	2	6	87	11	51
2018	Indeterminate (permanent)	56	19	10	4	2	1	7	82	7	466
2018	Term	64	15	10	1	1	2	8	87	2	133
2018	Casual	67	10	5	3	8	1	7	83	11	45
2017	Indeterminate (permanent)	59	18	10	4	1	0	7	83	6	504
2017	Term	65	25	3	1	1	0	3	94	3	84
2017	Casual	73	4	4	0	4	0	17	92	4	32
2017	Student	63	21	5	0	0	0	11	94	0	19
2017	Governor-in-council appointment	63	26	9	0	0	0	3	91	0	35

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	68	15	5	4	3	1	4	87	7	556
2020	Term	20	17	19	16	27	1	0	37	44	327
2019	Indeterminate (permanent)	68	13	7	2	3	1	6	87	5	541
2019	Term	19	20	27	14	19	1	0	40	33	178
2019	Casual	38	6	7	13	29	0	7	47	45	27
2019	Governor-in-council appointment	20	24	20	18	16	2	0	45	35	50
2018	Indeterminate (permanent)	63	15	9	3	3	1	6	83	7	465
2018	Term	31	14	17	13	23	1	1	46	37	134
2018	Casual	34	12	18	9	24	1	3	47	34	46
2017	Indeterminate (permanent)	61	20	7	2	4	1	5	86	6	512
2017	Term	19	16	20	13	30	0	1	36	44	84
2017	Casual	22	9	22	19	25	0	3	32	46	32
2017	Student	63	21	0	11	0	0	5	89	11	19
2017	Governor-in-council appointment	29	20	20	11	17	0	3	50	29	35

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	28	17	5	3	1	2	74	9	557
2020	Term	43	30	15	5	4	0	3	75	10	325
2019	Indeterminate (permanent)	51	26	13	2	2	1	4	81	5	533
2019	Term	55	29	8	1	2	1	3	88	3	178
2019	Casual	57	12	13	9	3	0	7	73	13	27
2019	Governor-in-council appointment	54	34	8	0	0	2	2	92	0	50
2018	Indeterminate (permanent)	49	27	13	3	2	1	4	81	6	465
2018	Term	51	26	12	3	3	1	4	81	6	133
2018	Casual	45	30	14	6	2	1	1	77	9	46
2017	Indeterminate (permanent)	48	30	13	3	2	0	4	81	5	510
2017	Term	59	17	8	5	6	0	4	79	12	84
2017	Casual	39	24	22	6	0	0	10	70	6	32
2017	Student	47	21	5	16	5	0	5	72	22	19
2017	Governor-in-council appointment	59	32	3	0	0	0	6	97	0	34

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	21	38	29	7	5	1	0	59	11	558
2020	Term	19	39	22	11	8	0	0	58	20	328

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	11	28	37	16	8	0	0	39	24	559
2020	Term	11	29	31	20	8	1	0	40	28	329
2019	Indeterminate (permanent)	12	27	38	15	7	1	0	39	22	546
2019	Term	16	32	31	13	8	0	0	49	21	176
2019	Casual	24	40	27	3	5	0	0	65	8	26
2019	Governor-in-council appointment	15	27	42	10	4	2	0	43	14	52
2018	Indeterminate (permanent)	10	26	39	18	6	0	0	37	24	469
2018	Term	18	31	30	15	4	1	0	50	19	137
2018	Casual	20	47	27	2	3	1	0	68	4	45
2017	Indeterminate (permanent)	11	26	41	15	6	0	0	37	22	510
2017	Term	6	36	40	8	10	0	0	42	19	84
2017	Casual	29	40	18	6	4	0	4	71	10	32
2017	Student	26	32	37	5	0	0	0	58	5	19
2017	Governor-in-council appointment	14	14	43	26	3	0	0	28	29	35

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	13	23	39	19	7	0	0	26	36	556
2020	Term	13	22	34	22	9	0	0	31	35	329
2019	Indeterminate (permanent)	10	22	38	20	8	0	0	28	33	541
2019	Term	10	21	33	23	12	1	1	35	31	175
2019	Casual	0	18	34	39	9	0	0	48	18	27
2019	Governor-in-council appointment	12	14	47	20	6	2	0	26	26	51
2018	Indeterminate (permanent)	11	24	37	19	8	0	0	27	35	459
2018	Term	10	16	33	23	17	1	0	40	26	133
2018	Casual	4	0	35	41	16	1	2	59	4	45
2017	Indeterminate (permanent)	8	22	42	20	7	0	1	27	30	510
2017	Term	8	21	26	32	9	0	3	42	31	84
2017	Casual	0	11	29	42	18	0	0	60	11	32
2017	Student	0	26	32	26	16	0	0	42	26	19
2017	Governor-in-council appointment	6	17	57	9	11	0	0	20	23	35

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	46	13	5	2	1	80	7	559
2020	Term	37	36	11	8	4	3	76	13	329
2019	Indeterminate (permanent)	27	40	19	8	3	2	68	12	546
2019	Term	27	39	19	5	5	5	69	11	176
2019	Casual	33	25	22	3	0	17	70	4	26
2019	Governor-in-council appointment	27	37	10	20	2	4	67	22	51
2018	Indeterminate (permanent)	25	41	18	10	5	2	67	15	467
2018	Term	28	33	21	9	4	4	64	14	137
2018	Casual	15	29	23	3	8	23	57	13	46
2017	Indeterminate (permanent)	19	38	19	12	6	5	61	19	510
2017	Term	7	46	13	14	11	8	58	27	84
2017	Casual	31	28	11	7	0	24	78	9	32
2017	Student	5	26	21	16	21	11	35	41	19
2017	Governor-in-council appointment	11	32	14	14	17	11	48	36	35

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	35	15	15	6	3	0	63	22	556
2020	Term	34	23	17	12	10	4	0	60	23	328

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	34	12	12	8	1	1	68	20	558
2020	Term	35	25	10	14	13	4	1	62	28	330

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	31	11	6	5	4	2	78	11	558
2020	Term	39	28	13	7	5	7	1	73	13	330

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	22	38	17	13	7	2	62	20	557
2020	Term	31	31	14	13	9	3	63	22	328
2019	Indeterminate (permanent)	18	34	22	16	11	1	52	26	547
2019	Term	24	36	17	12	7	4	63	19	177
2019	Casual	33	49	9	3	0	6	87	3	27
2019	Governor-in-council appointment	22	39	16	20	2	2	62	22	51
2018	Indeterminate (permanent)	19	36	17	15	11	2	56	27	468
2018	Term	23	35	20	10	9	3	59	20	137
2018	Casual	34	32	8	15	3	9	73	19	46
2017	Indeterminate (permanent)	16	37	19	17	8	3	55	25	510
2017	Term	13	46	16	16	6	3	61	23	84
2017	Casual	49	41	0	4	4	4	93	7	31
2017	Student	11	32	32	21	0	5	44	22	19
2017	Governor-in-council appointment	17	34	12	14	20	3	53	35	35

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	45	8	7	2	0	0	83	9	559
2020	Term	37	38	11	11	2	1	0	76	14	330

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	34	40	12	11	3	1	0	74	14	559
2020	Term	36	32	12	12	7	1	0	68	19	329

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	43	17	6	2	0	1	75	7	556
2020	Term	36	34	16	8	3	1	1	72	12	330

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	41	12	4	2	1	2	82	6	556
2020	Term	43	35	13	3	4	2	1	80	7	330

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	70	21	4	1	0	4	1	96	1	555
2020	Term	71	14	6	0	1	8	1	93	1	329

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	40	11	4	1	1	0	84	5	554
2020	Term	41	36	11	8	3	1	0	78	10	330

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	32	10	6	6	1	1	79	12	551
2020	Term	42	32	8	9	7	1	0	75	17	329

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	31	9	9	6	0	1	76	15	556
2020	Term	35	30	10	12	9	2	1	67	22	330

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	21	44	14	16	4	1	1	66	20	173
2020	Term	17	21	19	42	0	0	0	38	42	13
2019	Indeterminate (permanent)	21	52	12	12	1	0	3	75	13	140
2019	Governor-in-council appointment	20	20	20	30	0	10	0	44	33	10

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	99	1	173
2020	Term	100	0	13

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	34	18	22	10	1	0	50	32	171
2020	Term	7	31	14	30	18	0	0	38	48	13

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	556
2020	Term	5	95	329

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	15	85	557
2020	Term	12	88	328
2019	Indeterminate (permanent)	18	82	545
2019	Term	12	88	177
2019	Casual	5	95	27
2019	Governor-in-council appointment	15	85	52
2017	Indeterminate (permanent)	21	79	510
2017	Term	16	84	84
2017	Casual	13	87	32
2017	Student	0	100	19
2014	Indeterminate (permanent)	15	85	554
2014	Term	14	86	61
2014	Governor-in-council appointment	12	88	41

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	57	43	81

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	80	20	81
2019	Indeterminate (permanent)	84	16	98
2019	Term	80	20	20
2017	Indeterminate (permanent)	80	20	106
2017	Term	76	24	13
2014	Indeterminate (permanent)	78	22	82

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	35	7	4	4	0	0	86	7	66
2019	Indeterminate (permanent)	49	39	2	5	1	3	0	91	6	84
2019	Term	47	32	7	7	7	0	0	79	14	16
2017	Indeterminate (permanent)	60	30	6	4	1	0	0	89	5	85
2017	Term	43	48	0	0	0	0	9	100	0	10
2014	Indeterminate (permanent)	53	29	5	8	5	0	0	82	13	65

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	34	6	6	2	2	2	85	8	557
2020	Term	43	34	7	7	4	2	3	81	11	330

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	40	21	0	51	49	557
2020	Term	29	40	28	2	58	42	332

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	29	71	220
2020	Term	53	47	97

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	10	21	16	22	25	1	3	33	50	219
2020	Term	18	25	13	20	18	2	4	46	40	98

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	6	14	13	22	43	0	2	20	66	219
2020	Term	13	18	15	20	28	2	4	33	51	98

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	25	15	7	8	2	7	68	16	556
2020	Term	43	13	12	4	3	5	22	75	9	332
2019	Indeterminate (permanent)	35	20	16	9	14	0	6	59	24	543
2019	Term	37	16	9	12	7	4	16	66	23	173
2019	Casual	41	16	12	0	2	2	27	80	3	27
2019	Governor-in-council appointment	55	16	6	6	2	2	12	83	10	49
2018	Indeterminate (permanent)	36	17	16	11	10	1	9	59	23	466
2018	Term	36	17	21	6	7	2	11	61	15	136
2018	Casual	58	9	6	3	6	5	13	82	10	46

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Immigration and Refugee Board of Canada by Question 105. What is your current employee status?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence