2020 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 23 50 5 16 5 0 0 74 21 467
2020 Non-supervisor 33 48 5 12 3 0 0 80 15 801

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 73 18 4 2 1 1 0 92 3 469
2020 Non-supervisor 77 17 2 1 1 1 0 95 2 799

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 30 43 8 14 5 0 0 73 19 468
2020 Non-supervisor 39 36 8 12 3 0 1 76 15 801
2019 Supervisor 38 31 9 13 9 0 0 69 22 395
2019 Non-supervisor 37 32 8 15 8 0 0 69 23 942

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 39 14 12 5 0 0 68 17 465
2020 Non-supervisor 31 40 11 12 4 0 1 73 17 798
2019 Supervisor 29 40 11 14 5 0 0 70 19 397
2019 Non-supervisor 27 37 14 16 6 0 0 64 22 944
2018 Supervisor 26 44 13 13 4 0 1 70 17 450
2018 Non-supervisor 25 42 12 15 6 0 0 68 21 943

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 38 40 11 8 4 0 0 78 12 467
2020 Non-supervisor 44 37 9 7 1 0 1 82 9 797
2019 Supervisor 37 32 12 10 7 0 0 70 18 394
2019 Non-supervisor 37 35 13 10 4 0 0 73 14 939

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 30 12 15 8 0 1 66 23 467
2020 Non-supervisor 52 28 8 8 4 0 0 81 11 799
2019 Supervisor 37 36 8 12 6 0 0 74 18 396
2019 Non-supervisor 49 28 12 6 5 0 0 77 11 935
2018 Supervisor 34 38 9 11 8 0 0 72 19 450
2018 Non-supervisor 47 31 9 8 5 0 1 78 13 935

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 39 12 10 5 0 0 74 14 469
2020 Non-supervisor 36 40 12 9 3 0 0 76 12 802
2019 Supervisor 37 39 10 9 5 0 0 76 14 397
2019 Non-supervisor 31 42 14 8 5 0 0 73 13 942
2018 Supervisor 34 43 12 7 4 0 0 77 11 448
2018 Non-supervisor 30 42 13 9 6 0 0 73 15 938

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 28 43 11 12 6 0 1 71 18 468
2020 Non-supervisor 41 35 11 9 4 1 0 76 13 802
2019 Supervisor 27 39 13 13 8 0 0 66 21 399
2019 Non-supervisor 30 36 16 11 5 0 0 67 17 938
2018 Supervisor 25 35 15 14 11 0 0 60 25 447
2018 Non-supervisor 31 34 16 9 10 0 0 65 19 938

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 40 13 13 5 0 0 69 18 467
2020 Non-supervisor 34 42 10 10 4 0 0 76 14 799
2019 Supervisor 23 40 13 17 8 0 0 63 24 396
2019 Non-supervisor 27 40 12 14 7 0 0 67 21 935
2018 Supervisor 20 43 14 17 7 0 0 63 23 449
2018 Non-supervisor 27 35 16 14 7 0 0 62 22 940

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 48 38 6 6 2 0 0 86 8 464
2020 Non-supervisor 46 39 8 6 2 0 0 85 7 797
2019 Supervisor 41 40 9 7 3 0 0 81 11 396
2019 Non-supervisor 38 40 13 5 3 1 0 79 9 935
2018 Supervisor 47 39 7 6 2 0 0 86 8 448
2018 Non-supervisor 41 40 10 6 2 0 0 81 8 938

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 33 38 13 10 7 0 0 71 16 468
2020 Non-supervisor 39 37 12 8 4 0 0 75 13 800
2019 Supervisor 30 39 13 11 6 0 0 69 17 395
2019 Non-supervisor 31 39 14 9 6 1 0 71 15 937
2018 Supervisor 31 41 10 10 9 0 0 72 18 449
2018 Non-supervisor 30 37 15 11 8 0 0 67 18 937

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 52 31 9 5 2 0 0 84 7 467
2020 Non-supervisor 46 35 13 5 1 0 0 81 6 798
2019 Supervisor 49 36 9 3 3 0 0 85 6 398
2019 Non-supervisor 43 38 12 5 3 0 0 80 8 934
2018 Supervisor 50 36 9 4 2 0 0 86 5 447
2018 Non-supervisor 43 36 12 6 2 0 0 80 8 929

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 36 42 7 8 7 0 0 78 15 461
2020 Non-supervisor 32 42 12 11 3 0 0 74 14 801
2019 Supervisor 32 43 10 10 6 0 0 75 15 396
2019 Non-supervisor 28 38 16 12 6 1 0 66 18 937
2018 Supervisor 33 39 8 11 8 0 0 72 19 447
2018 Non-supervisor 23 40 16 11 9 0 1 64 20 932

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 38 39 11 8 4 0 0 78 12 467
2020 Non-supervisor 39 36 14 7 3 0 0 76 10 800
2019 Supervisor 32 41 11 8 8 0 0 73 16 396
2019 Non-supervisor 32 35 17 10 6 0 0 67 15 939
2018 Supervisor 34 35 10 12 8 0 0 69 21 443
2018 Non-supervisor 31 37 15 10 6 0 0 68 17 931

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 39 12 16 5 0 0 68 21 462
2020 Non-supervisor 36 41 10 9 3 1 0 78 12 792
2019 Supervisor 21 44 13 14 7 0 0 66 21 397
2019 Non-supervisor 30 40 15 10 5 1 0 70 15 915
2018 Supervisor 28 34 14 14 9 0 1 63 23 446
2018 Non-supervisor 30 36 15 12 7 0 1 66 19 932

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 38 40 11 7 5 0 0 78 11 468
2020 Non-supervisor 43 38 11 7 2 0 0 81 8 798
2019 Supervisor 38 40 12 6 4 0 0 78 10 399
2019 Non-supervisor 39 39 13 7 3 0 0 78 10 941
2018 Supervisor 36 43 9 9 2 0 0 79 11 448
2018 Non-supervisor 34 42 13 7 4 0 0 76 11 936

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 13 28 23 19 16 0 0 42 36 466
2020 Non-supervisor 37 34 17 8 4 0 0 71 12 798
2019 Supervisor 18 27 24 18 13 0 0 45 31 399
2019 Non-supervisor 42 35 14 5 3 0 1 78 8 935
2018 Supervisor 17 28 24 14 17 0 0 46 30 449
2018 Non-supervisor 40 31 17 6 4 0 1 73 10 945

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 12 26 41 17 3 0 0 21 39 469
2020 Non-supervisor 8 21 39 22 9 1 1 31 29 799
2019 Supervisor 20 33 31 13 3 0 0 16 53 397
2019 Non-supervisor 12 28 33 20 7 1 1 27 40 937
2018 Supervisor 20 32 33 12 3 0 0 14 52 449
2018 Non-supervisor 14 28 32 17 7 1 1 24 43 936

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 11 19 30 30 8 1 0 39 31 468
2020 Non-supervisor 6 15 26 31 18 4 1 51 22 792
2019 Supervisor 23 32 25 14 4 1 0 18 56 399
2019 Non-supervisor 14 24 29 20 9 2 2 30 40 935
2018 Supervisor 24 31 29 12 3 1 1 15 56 447
2018 Non-supervisor 16 26 27 16 9 3 1 27 45 936

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 16 32 33 14 3 1 1 18 49 468
2020 Non-supervisor 14 22 33 18 9 3 1 28 37 796
2019 Supervisor 29 29 30 8 3 1 1 11 58 398
2019 Non-supervisor 22 28 26 14 6 2 3 22 52 938
2018 Supervisor 28 34 28 8 2 0 1 9 62 448
2018 Non-supervisor 22 28 29 12 6 2 1 19 51 941

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 19 29 34 14 3 0 0 17 48 465
2020 Non-supervisor 10 18 33 27 11 1 1 38 29 798
2019 Supervisor 20 27 35 12 5 0 0 17 48 396
2019 Non-supervisor 11 19 30 25 12 1 2 39 31 937
2018 Supervisor 22 33 28 14 3 0 0 17 55 444
2018 Non-supervisor 12 19 32 23 10 1 2 34 32 936

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 24 30 29 15 2 0 1 17 54 468
2020 Non-supervisor 12 19 25 25 15 2 2 42 33 797
2019 Supervisor 33 31 25 8 3 0 0 11 64 399
2019 Non-supervisor 17 21 24 22 12 2 3 36 39 939
2018 Supervisor 34 29 26 8 2 1 0 10 63 449
2018 Non-supervisor 20 21 25 19 10 2 3 31 43 937

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 12 19 34 27 7 1 1 34 31 465
2020 Non-supervisor 9 16 25 27 17 5 2 46 27 794
2019 Supervisor 21 24 32 17 4 1 1 22 46 399
2019 Non-supervisor 14 20 26 22 11 3 3 35 37 936
2018 Supervisor 21 29 30 15 3 0 1 19 51 444
2018 Non-supervisor 17 22 28 19 9 3 2 29 42 932

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 21 28 36 10 3 1 0 14 50 465
2020 Non-supervisor 13 21 33 18 12 3 1 31 35 800
2019 Supervisor 28 29 30 10 2 1 0 12 58 400
2019 Non-supervisor 19 24 30 14 8 2 2 23 45 940
2018 Supervisor 25 35 29 9 1 1 0 10 60 449
2018 Non-supervisor 19 26 28 16 8 2 2 24 46 936

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 12 28 40 16 5 0 0 21 39 469
2020 Non-supervisor 9 25 35 22 9 1 0 31 34 800
2019 Supervisor 25 29 29 13 3 0 0 17 54 398
2019 Non-supervisor 16 21 31 19 11 1 2 31 37 940
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 33 16 10 5 4 3 66 17 466
2020 Non-supervisor 29 32 15 6 5 8 5 70 13 802
2019 Supervisor 27 36 16 8 9 2 1 66 18 399
2019 Non-supervisor 25 30 16 11 7 7 5 62 20 941
2018 Supervisor 22 39 15 11 8 3 2 64 20 447
2018 Non-supervisor 21 31 16 11 9 7 5 59 23 937

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 52 28 8 9 4 0 0 80 13 466
2020 Non-supervisor 52 26 10 7 4 1 0 79 11 801
2019 Supervisor 49 33 6 7 5 0 0 82 12 395
2019 Non-supervisor 43 28 11 11 6 2 0 72 17 941
2018 Supervisor 45 32 10 7 7 0 0 77 14 445
2018 Non-supervisor 40 29 9 12 8 2 0 70 20 937

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 54 30 7 6 3 0 0 84 9 462
2020 Non-supervisor 61 26 6 4 2 1 0 88 6 800
2019 Supervisor 49 35 6 6 5 0 0 83 10 395
2019 Non-supervisor 50 32 8 7 3 0 0 82 10 938
2018 Supervisor 44 39 7 7 3 0 0 83 10 446
2018 Non-supervisor 47 33 8 8 4 0 0 80 11 933

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 50 34 9 4 2 0 0 85 6 463
2020 Non-supervisor 50 33 11 4 2 1 0 83 6 797
2019 Supervisor 49 34 9 4 3 0 0 84 7 399
2019 Non-supervisor 43 33 15 4 2 1 0 77 7 940
2018 Supervisor 44 41 8 3 3 1 0 86 6 445
2018 Non-supervisor 37 39 13 7 4 1 0 77 11 940

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 53 27 6 3 5 3 2 85 8 465
2020 Non-supervisor 49 25 10 4 3 6 3 81 8 801
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 63 24 8 2 2 1 1 88 4 468
2020 Non-supervisor 55 25 10 4 2 1 3 83 6 802
2019 Supervisor 56 27 10 3 3 0 1 84 7 399
2019 Non-supervisor 43 30 14 5 3 2 4 77 8 943

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 42 31 11 11 5 0 0 73 16 469
2020 Non-supervisor 50 29 9 7 4 1 1 80 11 803
2019 Supervisor 38 32 12 10 8 1 1 70 18 398
2019 Non-supervisor 41 30 14 9 5 1 1 72 14 941
2018 Supervisor 34 35 12 8 9 1 0 70 17 447
2018 Non-supervisor 38 33 12 9 7 1 1 72 16 934

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 48 26 13 5 5 1 1 76 10 467
2020 Non-supervisor 58 24 8 3 4 2 1 84 7 799

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 45 33 10 7 4 0 0 78 11 468
2020 Non-supervisor 55 26 8 6 5 1 0 82 10 800
2019 Supervisor 43 29 12 10 6 0 0 72 16 398
2019 Non-supervisor 44 31 11 7 5 1 1 76 13 938
2018 Supervisor 42 29 12 9 7 1 0 72 16 446
2018 Non-supervisor 43 28 13 9 6 1 1 71 15 933

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 40 60 468
2020 Non-supervisor 44 56 801

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 62 18 8 2 1 3 6 88 3 468
2020 Non-supervisor 61 17 7 2 1 4 8 89 3 801

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 51 27 10 8 3 0 1 79 11 469
2020 Non-supervisor 60 25 7 6 3 0 0 84 9 801
2019 Supervisor 42 34 12 6 6 1 0 76 12 400
2019 Non-supervisor 50 28 9 7 4 0 0 79 12 941
2018 Supervisor 44 29 12 7 7 0 0 73 15 443
2018 Non-supervisor 47 27 10 8 7 0 0 75 15 936
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 34 33 14 10 5 4 0 70 15 469
2020 Non-supervisor 43 30 12 6 3 7 0 78 9 800
2019 Supervisor 21 34 17 14 9 4 0 58 24 393
2019 Non-supervisor 29 35 15 8 6 7 0 70 14 939
2018 Supervisor 23 32 17 14 10 3 1 57 25 448
2018 Non-supervisor 27 31 19 10 5 7 0 63 17 944

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 36 14 10 8 2 0 67 19 467
2020 Non-supervisor 40 32 12 8 4 3 0 75 13 800
2019 Supervisor 18 35 18 16 13 1 0 53 29 394
2019 Non-supervisor 25 34 17 12 7 4 0 62 20 943
2018 Supervisor 20 32 17 18 12 1 0 52 31 449
2018 Non-supervisor 24 30 21 14 8 3 0 56 23 937

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 18 37 18 14 9 4 0 57 24 467
2020 Non-supervisor 28 35 16 10 5 5 0 67 16 799
2019 Supervisor 15 22 22 23 16 2 0 38 39 393
2019 Non-supervisor 18 29 20 17 10 6 1 50 29 939
2018 Supervisor 8 30 21 25 14 2 0 40 39 447
2018 Non-supervisor 17 27 24 17 10 6 0 47 28 939

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 21 35 16 17 9 1 0 57 27 468
2020 Non-supervisor 27 37 15 13 7 1 0 65 20 800
2019 Supervisor 11 29 18 25 17 1 0 40 42 393
2019 Non-supervisor 17 28 19 20 12 3 0 47 34 942
2018 Supervisor 10 28 19 26 17 0 0 38 43 450
2018 Non-supervisor 16 26 20 23 13 3 0 43 37 941

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 42 27 16 4 3 3 3 74 8 469
2020 Non-supervisor 47 24 13 4 4 5 3 77 9 801
2019 Supervisor 40 29 13 7 4 4 3 74 12 400
2019 Non-supervisor 43 23 13 6 4 9 2 74 11 944
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 23 41 17 13 5 1 0 64 18 468
2020 Non-supervisor 27 43 17 10 2 1 0 71 12 798
2019 Supervisor 15 41 18 18 8 0 0 56 27 398
2019 Non-supervisor 22 39 19 14 5 1 0 62 19 941
2018 Supervisor 15 42 16 17 9 0 0 58 26 448
2018 Non-supervisor 21 41 19 13 5 1 0 62 18 940

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 11 33 19 23 12 2 0 44 36 466
2020 Non-supervisor 19 36 18 16 7 3 0 58 24 793
2019 Supervisor 8 22 16 29 25 0 0 29 54 393
2019 Non-supervisor 13 27 21 23 14 2 0 40 38 940

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 31 37 15 9 6 2 0 69 16 468
2020 Non-supervisor 29 37 15 11 5 3 1 68 16 800
2019 Supervisor 25 38 15 13 6 2 1 65 20 399
2019 Non-supervisor 25 34 16 13 8 3 1 63 21 939
2018 Supervisor 29 42 12 12 4 1 0 72 16 449
2018 Non-supervisor 23 32 18 13 8 5 2 58 22 939

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 37 19 11 5 2 0 65 16 465
2020 Non-supervisor 30 37 19 7 2 4 0 71 9 801
2019 Supervisor 18 34 24 15 8 2 0 52 23 395
2019 Non-supervisor 23 35 23 10 6 3 0 60 17 937
2018 Supervisor 21 37 21 13 8 1 0 58 21 448
2018 Non-supervisor 22 34 25 11 5 3 0 58 16 938

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 19 20 19 14 14 11 3 45 32 468
2020 Non-supervisor 23 20 19 13 8 14 3 52 26 800
2019 Supervisor 13 18 22 19 14 11 3 36 39 399
2019 Non-supervisor 16 22 21 12 13 13 2 45 30 939
2018 Supervisor 12 21 21 16 17 10 2 37 38 449
2018 Non-supervisor 12 20 23 14 14 14 3 39 34 933

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 24 33 19 13 8 3 0 59 21 469
2020 Non-supervisor 28 34 17 13 5 3 0 64 19 798
2019 Supervisor 19 34 20 17 8 2 0 54 25 396
2019 Non-supervisor 24 33 17 14 10 3 0 58 24 938
2018 Supervisor 20 34 19 16 9 2 0 56 25 450
2018 Non-supervisor 21 35 18 12 10 3 0 58 23 940

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 25 32 12 15 11 2 2 59 28 467
2020 Non-supervisor 26 32 14 11 12 4 1 61 24 800
2019 Supervisor 20 30 14 16 15 2 2 52 33 399
2019 Non-supervisor 21 30 16 13 15 4 1 54 29 939
2018 Supervisor 18 33 15 17 14 1 1 52 32 448
2018 Non-supervisor 20 31 15 14 15 3 1 53 31 938

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 45 22 16 8 5 0 3 69 14 466
2020 Non-supervisor 50 24 14 5 3 1 3 77 8 802
2019 Supervisor 45 26 17 7 2 1 2 74 9 399
2019 Non-supervisor 53 23 12 4 3 1 4 80 8 940

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 48 24 17 6 3 1 2 74 9 466
2020 Non-supervisor 46 27 15 6 3 2 2 75 9 801
2019 Supervisor 49 25 13 5 4 1 2 77 9 398
2019 Non-supervisor 44 24 16 6 5 3 3 72 11 936

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 74 11 4 3 2 3 3 90 5 464
2020 Non-supervisor 77 8 4 2 2 4 3 92 4 798
2019 Supervisor 72 12 3 3 4 3 3 90 7 398
2019 Non-supervisor 69 11 6 2 4 6 4 88 6 937

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 77 8 3 2 2 2 6 92 4 464
2020 Non-supervisor 73 11 5 2 2 2 6 91 4 798
2019 Supervisor 80 6 2 1 2 2 7 94 3 397
2019 Non-supervisor 71 8 4 2 2 3 9 91 4 936

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 25 46 14 8 4 3 0 73 12 468
2020 Non-supervisor 22 42 20 8 3 5 0 68 11 803
2019 Supervisor 19 45 17 11 5 3 0 66 16 398
2019 Non-supervisor 17 40 19 12 5 6 1 60 19 936
2018 Supervisor 20 42 19 13 5 1 0 63 18 449
2018 Non-supervisor 15 37 25 12 6 5 0 54 20 939

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 34 40 12 8 4 2 0 76 12 467
2020 Non-supervisor 35 40 12 7 3 3 0 77 11 795
2019 Supervisor 29 42 16 7 5 1 0 72 12 396
2019 Non-supervisor 32 39 14 9 3 2 0 72 13 940
2018 Supervisor 33 47 10 6 4 0 0 80 9 442
2018 Non-supervisor 36 40 13 6 3 2 0 78 9 939

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 34 38 14 6 4 4 0 76 10 468
2020 Non-supervisor 39 35 12 6 2 5 1 79 9 801
2019 Supervisor 31 44 12 6 4 2 0 77 10 399
2019 Non-supervisor 36 37 14 6 3 4 0 76 9 938
2018 Supervisor 34 45 11 5 3 2 0 80 9 443
2018 Non-supervisor 35 38 13 7 2 5 1 77 9 940

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 31 37 17 6 4 5 0 71 10 467
2020 Non-supervisor 35 34 14 6 3 7 1 75 9 801

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 45 31 9 6 6 3 1 79 12 469
2020 Non-supervisor 40 34 11 5 4 4 1 79 9 796

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 46 35 8 7 3 1 0 82 10 467
2020 Non-supervisor 53 33 8 4 1 1 0 87 5 796
2019 Supervisor 36 41 11 7 5 0 0 78 12 398
2019 Non-supervisor 44 37 11 4 3 1 0 82 7 942
2018 Supervisor 38 41 9 7 3 0 0 80 11 446
2018 Non-supervisor 43 38 11 5 2 0 0 82 7 940

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 27 33 19 13 8 0 0 60 21 469
2020 Non-supervisor 37 32 17 8 4 1 0 70 13 799
2019 Supervisor 21 31 21 14 11 1 0 53 26 398
2019 Non-supervisor 29 31 21 10 8 1 0 61 18 939
2018 Supervisor 23 30 21 15 10 1 0 53 26 446
2018 Non-supervisor 29 32 21 10 7 1 0 61 17 937

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 27 35 16 14 7 0 0 63 21 466
2020 Non-supervisor 36 37 16 7 4 0 0 73 11 793
2019 Supervisor 21 37 16 15 10 0 0 58 25 399
2019 Non-supervisor 28 35 19 10 6 1 0 64 17 935
2018 Supervisor 23 34 19 15 9 0 0 57 24 444
2018 Non-supervisor 28 35 19 11 6 1 0 64 17 940

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 28 22 19 18 10 3 0 52 28 469
2020 Non-supervisor 34 26 19 10 7 4 1 62 18 799
2019 Supervisor 24 24 20 15 14 3 0 49 30 400
2019 Non-supervisor 26 26 22 13 10 4 0 54 24 941
2018 Supervisor 23 27 21 14 12 3 0 51 27 445
2018 Non-supervisor 26 24 21 13 11 4 1 53 25 941
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Supervisor 40 26 33 469
2020 Non-supervisor 32 30 38 803
2019 Supervisor 39 24 37 399
2019 Non-supervisor 36 25 39 941
2018 Supervisor 43 26 31 449
2018 Non-supervisor 41 26 33 944

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Supervisor 18 21 45 5 0 11 191
2020 Non-supervisor 10 34 39 5 4 10 254
2019 Supervisor 9 20 55 4 0 12 157
2019 Non-supervisor 6 25 42 5 15 6 342
2018 Supervisor 13 24 47 4 0 12 196
2018 Non-supervisor 8 30 36 5 12 9 385
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 12 88 467
2020 Non-supervisor 9 91 802
2019 Supervisor 16 84 397
2019 Non-supervisor 14 86 939
2018 Supervisor 17 83 446
2018 Non-supervisor 16 84 940

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 36 64 57
2020 Non-supervisor 40 60 71
2019 Supervisor 33 67 62
2019 Non-supervisor 52 48 128
2018 Supervisor 41 59 80
2018 Non-supervisor 48 52 155

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 64 36 57
2020 Non-supervisor 74 26 71
2019 Supervisor 69 31 62
2019 Non-supervisor 64 36 128
2018 Supervisor 64 36 80
2018 Non-supervisor 59 41 155

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 17 83 57
2020 Non-supervisor 0 100 71

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 6 94 80
2018 Non-supervisor 5 95 155

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 10 90 57
2020 Non-supervisor 7 93 71
2019 Supervisor 9 91 62
2019 Non-supervisor 8 92 128
2018 Supervisor 9 91 80
2018 Non-supervisor 9 91 155

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 49 51 57
2020 Non-supervisor 38 62 71
2019 Supervisor 56 44 62
2019 Non-supervisor 37 63 127
2018 Supervisor 55 45 81
2018 Non-supervisor 35 65 155

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 41 59 57
2020 Non-supervisor 49 51 71
2019 Supervisor 48 52 62
2019 Non-supervisor 42 58 127
2018 Supervisor 44 56 81
2018 Non-supervisor 45 55 155

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 43 57 57
2020 Non-supervisor 47 53 71
2019 Supervisor 48 52 62
2019 Non-supervisor 48 52 127
2018 Supervisor 55 45 81
2018 Non-supervisor 57 43 155

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 42 58 57
2020 Non-supervisor 39 61 71
2019 Supervisor 54 46 62
2019 Non-supervisor 39 61 127
2018 Supervisor 39 61 81
2018 Non-supervisor 36 64 155

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 37 63 57
2020 Non-supervisor 36 64 71
2019 Supervisor 39 61 62
2019 Non-supervisor 31 69 127
2018 Supervisor 38 62 81
2018 Non-supervisor 41 59 155

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 62 38 57
2020 Non-supervisor 54 46 71
2019 Supervisor 68 32 62
2019 Non-supervisor 58 42 127
2018 Supervisor 55 45 81
2018 Non-supervisor 58 42 155

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 53 47 57
2020 Non-supervisor 33 67 71
2019 Supervisor 46 54 62
2019 Non-supervisor 31 69 127
2018 Supervisor 38 62 81
2018 Non-supervisor 31 69 155

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 12 88 62
2019 Non-supervisor 12 88 127

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 13 87 57
2020 Non-supervisor 8 92 71
2019 Supervisor 18 82 62
2019 Non-supervisor 10 90 127
2018 Supervisor 22 78 81
2018 Non-supervisor 10 90 155

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 49 51 57
2020 Non-supervisor 50 50 71
2019 Supervisor 42 58 62
2019 Non-supervisor 41 59 127
2018 Supervisor 48 52 81
2018 Non-supervisor 46 54 155

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 20 80 57
2020 Non-supervisor 18 82 71
2019 Supervisor 44 56 62
2019 Non-supervisor 20 80 127
2018 Supervisor 36 64 81
2018 Non-supervisor 22 78 155

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 12 88 57
2020 Non-supervisor 12 88 71
2019 Supervisor 8 92 62
2019 Non-supervisor 18 82 127
2018 Supervisor 12 88 81
2018 Non-supervisor 17 83 155

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 49 51 57
2020 Non-supervisor 53 47 71
2019 Supervisor 71 29 62
2019 Non-supervisor 46 54 127
2018 Supervisor 65 35 81
2018 Non-supervisor 58 42 154

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 25 75 57
2020 Non-supervisor 31 69 71
2019 Supervisor 26 74 62
2019 Non-supervisor 21 79 127
2018 Supervisor 31 69 81
2018 Non-supervisor 24 76 154

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 19 81 57
2020 Non-supervisor 8 92 71
2019 Supervisor 25 75 62
2019 Non-supervisor 9 91 127
2018 Supervisor 25 75 81
2018 Non-supervisor 6 94 154

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 9 91 57
2020 Non-supervisor 21 79 71
2019 Supervisor 15 85 62
2019 Non-supervisor 14 86 127
2018 Supervisor 15 85 81
2018 Non-supervisor 11 89 154

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 13 87 62
2019 Non-supervisor 6 94 127
2018 Supervisor 15 85 81
2018 Non-supervisor 5 95 154

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 21 79 57
2020 Non-supervisor 11 89 71
2019 Supervisor 23 77 62
2019 Non-supervisor 15 85 127
2018 Supervisor 21 79 81
2018 Non-supervisor 9 91 154

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 16 84 57
2020 Non-supervisor 16 84 71
2019 Supervisor 24 76 62
2019 Non-supervisor 9 91 127
2018 Supervisor 14 86 81
2018 Non-supervisor 12 88 154

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 25 75 57
2020 Non-supervisor 20 80 71
2019 Supervisor 8 92 62
2019 Non-supervisor 39 61 127
2018 Supervisor 21 79 81
2018 Non-supervisor 28 72 154

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 12 88 77
2018 Non-supervisor 18 82 152

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 7 93 77
2018 Non-supervisor 7 93 152

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 8 92 77
2018 Non-supervisor 10 90 152

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 13 87 77
2018 Non-supervisor 11 89 152

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 17 83 77
2018 Non-supervisor 17 83 152

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 15 85 77
2018 Non-supervisor 13 87 152

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 37 63 77
2018 Non-supervisor 37 63 152

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 8 92 77
2018 Non-supervisor 14 86 152

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 50 50 77
2018 Non-supervisor 50 50 152

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 66 34 77
2018 Non-supervisor 62 38 152

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 17 83 77
2018 Non-supervisor 15 85 152

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 15 19 17 11 8 26 4 49 27 468
2020 Non-supervisor 17 14 19 7 5 33 7 51 18 803
2019 Supervisor 12 22 21 8 12 20 5 45 27 400
2019 Non-supervisor 14 13 21 8 8 29 8 43 25 944
2018 Supervisor 12 20 22 13 10 19 4 41 30 447
2018 Non-supervisor 11 15 21 8 9 29 6 40 27 942

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 27 31 18 9 5 9 1 64 16 469
2020 Non-supervisor 27 27 20 7 3 15 1 64 13 800
2019 Supervisor 20 32 20 9 9 8 1 57 21 398
2019 Non-supervisor 24 27 19 8 5 14 1 61 16 938
2018 Supervisor 22 29 22 12 8 7 0 55 22 447
2018 Non-supervisor 19 31 20 9 7 13 2 58 18 942
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 7 93 469
2020 Non-supervisor 7 93 802
2019 Supervisor 8 92 399
2019 Non-supervisor 8 92 940
2018 Supervisor 9 91 448
2018 Non-supervisor 8 92 940

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 47 53 35
2020 Non-supervisor 31 69 53
2019 Supervisor 41 59 33
2019 Non-supervisor 43 57 76
2018 Supervisor 38 62 40
2018 Non-supervisor 36 64 78

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 74 26 35
2020 Non-supervisor 73 27 53
2019 Supervisor 76 24 33
2019 Non-supervisor 78 22 76
2018 Supervisor 79 21 40
2018 Non-supervisor 80 20 78

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 17 83 40
2018 Non-supervisor 19 81 78

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 42 58 34
2020 Non-supervisor 36 64 53
2019 Supervisor 38 62 33
2019 Non-supervisor 38 62 75
2018 Supervisor 43 57 40
2018 Non-supervisor 43 57 78

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 22 78 34
2020 Non-supervisor 19 81 53
2019 Supervisor 25 75 33
2019 Non-supervisor 34 66 75
2018 Supervisor 29 71 40
2018 Non-supervisor 17 83 78

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 24 76 40
2018 Non-supervisor 10 90 78

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 21 79 34
2020 Non-supervisor 26 74 53
2019 Supervisor 41 59 33
2019 Non-supervisor 20 80 75
2018 Supervisor 31 69 40
2018 Non-supervisor 26 74 78

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 39 61 34
2020 Non-supervisor 24 76 53
2019 Supervisor 25 75 33
2019 Non-supervisor 26 74 75
2018 Supervisor 34 66 40
2018 Non-supervisor 26 74 78

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 20 80 34
2020 Non-supervisor 21 79 53
2019 Supervisor 18 82 33
2019 Non-supervisor 11 89 75
2018 Supervisor 17 83 40
2018 Non-supervisor 14 86 78

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 18 82 34
2020 Non-supervisor 12 88 53
2018 Supervisor 19 81 40
2018 Non-supervisor 15 85 78

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 39 61 35
2020 Non-supervisor 39 61 53
2019 Supervisor 28 72 33
2019 Non-supervisor 38 62 74
2018 Supervisor 50 50 40
2018 Non-supervisor 23 77 78

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 27 73 35
2020 Non-supervisor 15 85 53
2018 Supervisor 19 81 40
2018 Non-supervisor 14 86 78

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 15 85 33
2019 Non-supervisor 6 94 74

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 15 85 35
2020 Non-supervisor 13 87 53
2019 Supervisor 15 85 33
2019 Non-supervisor 9 91 74
2018 Supervisor 15 85 40
2018 Non-supervisor 9 91 78

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 16 84 33
2019 Non-supervisor 11 89 74
2018 Supervisor 13 87 40
2018 Non-supervisor 6 94 78

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 18 82 33
2019 Non-supervisor 11 89 74
2018 Supervisor 17 83 40
2018 Non-supervisor 13 87 78

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 34 66 35
2020 Non-supervisor 45 55 53
2019 Supervisor 36 64 33
2019 Non-supervisor 48 52 74
2018 Supervisor 35 65 40
2018 Non-supervisor 53 47 78

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 35
2018 Non-supervisor 8 92 75

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 35 65 35
2018 Non-supervisor 31 69 75

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 35
2018 Non-supervisor 12 88 75

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 56 44 35
2018 Non-supervisor 46 54 75

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 46 54 35
2018 Non-supervisor 57 43 75

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 16 22 16 5 5 33 4 59 15 469
2020 Non-supervisor 17 15 19 5 2 36 6 55 12 800
2019 Supervisor 13 20 24 5 6 26 6 49 16 399
2019 Non-supervisor 15 13 23 4 5 32 8 46 16 941
2018 Supervisor 13 19 27 5 6 26 4 45 16 449
2018 Non-supervisor 12 15 24 4 5 34 6 45 16 941

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 33 19 7 4 8 1 68 12 466
2020 Non-supervisor 28 29 19 5 2 15 1 69 9 800
2019 Supervisor 22 32 22 4 5 13 1 63 11 399
2019 Non-supervisor 25 26 21 5 4 16 2 63 12 937
2018 Supervisor 22 32 23 5 6 10 1 61 12 447
2018 Non-supervisor 20 29 21 6 5 18 2 61 13 939

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 0 0 9 21 48 23 0 0 89 14
2020 Non-supervisor 11 0 21 0 40 28 0 15 55 18
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 34 32 18 7 8 0 1 67 15 467
2020 Non-supervisor 38 24 18 8 10 0 2 63 18 801

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 33 29 20 10 7 0 0 63 17 466
2020 Non-supervisor 31 30 22 9 7 0 1 62 15 801
2019 Supervisor 20 25 23 15 16 0 1 46 31 400
2019 Non-supervisor 20 27 21 15 16 0 1 48 31 942
2018 Supervisor 17 23 21 17 20 0 3 41 37 448
2018 Non-supervisor 18 25 22 17 17 0 1 43 34 936

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 6 18 25 22 29 0 0 25 51 469
2020 Non-supervisor 22 25 26 16 11 0 0 47 27 799
2019 Supervisor 10 19 24 26 21 0 0 29 47 398
2019 Non-supervisor 24 30 24 12 9 0 1 55 21 940
2018 Supervisor 8 15 31 24 22 0 0 23 46 445
2018 Non-supervisor 19 26 30 12 11 0 1 46 24 938

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 9 23 27 20 22 0 0 31 41 466
2020 Non-supervisor 27 30 22 13 8 0 0 57 22 801
2019 Supervisor 10 23 29 21 18 0 0 33 38 397
2019 Non-supervisor 28 29 22 11 8 1 1 59 19 933
2018 Supervisor 8 21 28 24 19 0 0 29 43 445
2018 Non-supervisor 23 29 23 14 8 1 2 54 23 936

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 6 20 27 22 25 0 0 26 47 465
2020 Non-supervisor 27 23 24 12 13 1 1 50 26 795
2019 Supervisor 6 17 25 25 27 0 0 23 52 399
2019 Non-supervisor 23 23 22 16 15 1 1 46 32 938
2018 Supervisor 8 15 25 25 26 0 0 23 52 445
2018 Non-supervisor 21 20 23 16 17 1 2 42 34 934

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 20 25 22 16 15 0 1 46 31 468
2020 Non-supervisor 49 22 14 7 6 0 2 73 13 800
2019 Supervisor 26 25 24 13 10 1 1 52 24 397
2019 Non-supervisor 52 23 12 4 5 1 4 79 9 938
2018 Supervisor 23 25 21 17 11 0 3 49 29 445
2018 Non-supervisor 48 25 11 5 5 0 6 78 11 935

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 14 24 25 20 16 0 0 39 36 467
2020 Non-supervisor 30 26 19 14 10 0 0 57 24 799
2019 Supervisor 19 24 29 16 11 0 1 43 27 397
2019 Non-supervisor 35 27 19 10 7 1 1 64 17 940
2018 Supervisor 15 26 24 17 17 0 1 41 35 445
2018 Non-supervisor 34 25 21 10 9 0 1 59 19 936

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 24 18 13 13 0 6 53 27 468
2020 Non-supervisor 36 24 16 9 8 0 6 65 19 800

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 25 40 19 12 4 0 0 65 16 468
2020 Non-supervisor 34 32 20 8 4 1 1 67 12 799
2019 Supervisor 19 32 27 13 7 1 1 52 21 399
2019 Non-supervisor 27 33 21 11 6 1 1 62 17 938
2018 Supervisor 15 34 29 12 9 0 0 49 21 446
2018 Non-supervisor 25 32 23 11 7 1 2 58 19 936

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 17 33 26 16 8 0 0 50 24 468
2020 Non-supervisor 29 32 21 11 6 1 1 62 17 795
2019 Supervisor 9 28 26 22 14 0 0 37 36 397
2019 Non-supervisor 24 30 22 14 8 1 1 55 23 940
2018 Supervisor 8 26 29 22 15 0 0 34 37 445
2018 Non-supervisor 21 29 25 15 8 0 1 50 24 933

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 24 32 24 13 8 0 0 55 21 467
2020 Non-supervisor 32 27 20 11 8 1 0 60 20 801
2019 Supervisor 17 29 23 19 12 0 0 46 31 399
2019 Non-supervisor 25 28 22 14 11 1 1 53 25 940
2018 Supervisor 15 27 27 19 12 0 1 42 31 443
2018 Non-supervisor 24 25 24 15 10 0 1 50 26 936

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 40 31 14 7 8 0 1 71 14 467
2020 Non-supervisor 49 23 15 8 5 0 0 72 13 796
2019 Supervisor 37 27 17 10 9 0 1 64 19 400
2019 Non-supervisor 40 25 17 9 7 1 1 67 16 937

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 24 32 23 13 7 0 0 56 21 469
2020 Non-supervisor 26 30 23 13 8 0 0 56 21 802

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 23 30 26 13 7 0 0 53 21 467
2020 Non-supervisor 30 31 22 10 6 0 1 61 16 802
2019 Supervisor 27 32 20 15 7 0 0 59 21 399
2019 Non-supervisor 34 32 18 10 5 1 1 67 15 935
2018 Supervisor 21 33 23 14 7 0 0 55 22 445
2018 Non-supervisor 31 31 22 10 5 0 1 63 15 930

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 43 29 17 5 4 0 1 73 9 465
2020 Non-supervisor 47 26 14 8 3 0 1 74 11 800
2019 Supervisor 43 22 20 6 8 0 1 66 13 396
2019 Non-supervisor 45 24 14 8 6 0 1 70 15 933
2018 Supervisor 44 24 13 9 9 0 1 69 18 445
2018 Non-supervisor 46 22 13 10 6 0 3 70 17 926

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 24 31 25 11 9 0 0 55 20 467
2020 Non-supervisor 22 36 24 12 6 0 0 58 19 802

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 68 17 6 2 2 0 5 90 4 467
2020 Non-supervisor 68 17 6 2 2 1 4 90 4 799
2019 Supervisor 71 11 7 3 2 0 6 87 5 399
2019 Non-supervisor 64 14 8 3 3 1 7 85 6 938
2018 Supervisor 70 13 6 2 3 0 6 88 6 442
2018 Non-supervisor 63 17 7 4 3 1 6 86 7 932

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 74 11 5 4 3 1 2 88 7 466
2020 Non-supervisor 78 9 3 3 2 1 4 92 5 798
2019 Supervisor 67 13 7 5 5 0 3 82 11 394
2019 Non-supervisor 70 13 5 4 4 1 3 86 9 939
2018 Supervisor 63 14 8 5 6 0 3 80 11 445
2018 Non-supervisor 65 14 6 4 6 1 4 83 10 928

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 64 24 7 2 2 0 1 89 4 464
2020 Non-supervisor 69 19 6 2 2 0 2 90 4 796
2019 Supervisor 50 28 13 4 3 1 1 79 7 394
2019 Non-supervisor 57 24 10 4 2 1 2 83 6 937
2018 Supervisor 52 28 11 3 3 0 2 82 6 448
2018 Non-supervisor 55 25 11 5 3 0 2 81 8 937

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 59 17 10 8 5 0 0 77 13 465
2020 Non-supervisor 70 15 5 4 3 0 2 87 8 798
2019 Supervisor 53 18 12 6 8 0 1 73 15 394
2019 Non-supervisor 61 17 9 6 5 1 1 79 11 938
2018 Supervisor 48 21 12 7 10 0 1 70 17 444
2018 Non-supervisor 54 18 12 7 7 0 2 74 14 937

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 56 26 12 4 2 0 1 83 6 467
2020 Non-supervisor 71 4 2 1 0 0 23 97 1 798
2019 Supervisor 46 30 13 6 4 0 1 77 11 394
2019 Non-supervisor 61 6 2 1 0 1 29 95 2 931
2018 Supervisor 42 33 15 4 5 0 1 76 9 447
2018 Non-supervisor 59 5 2 0 1 0 32 96 1 934

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 60 23 10 5 1 1 1 83 6 467
2020 Non-supervisor 69 18 6 3 1 0 4 91 4 801
2019 Supervisor 63 22 8 3 3 0 2 87 6 394
2019 Non-supervisor 67 17 7 2 1 1 6 89 3 936
2018 Supervisor 60 18 11 5 2 0 3 81 8 443
2018 Non-supervisor 65 17 7 2 1 0 9 89 3 938

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 76 13 6 2 2 0 1 90 4 468
2020 Non-supervisor 71 15 6 2 3 0 2 89 5 799
2019 Supervisor 78 9 5 4 3 0 1 89 6 395
2019 Non-supervisor 65 14 7 3 7 1 4 82 11 940
2018 Supervisor 73 11 5 5 2 0 2 87 8 447
2018 Non-supervisor 60 16 9 5 5 0 6 80 10 940

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 48 30 14 4 3 0 1 79 7 467
2020 Non-supervisor 39 32 17 6 4 0 1 72 10 800
2019 Supervisor 59 23 12 2 3 0 1 83 5 394
2019 Non-supervisor 49 26 15 4 4 1 1 77 8 937
2018 Supervisor 52 24 16 5 2 0 1 77 7 446
2018 Non-supervisor 47 26 15 6 3 0 3 76 9 940

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 25 44 23 4 3 0 0 70 8 468
2020 Non-supervisor 27 39 24 6 4 0 0 66 10 803

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 6 24 38 24 9 0 0 29 33 469
2020 Non-supervisor 15 33 34 12 6 0 0 48 17 803
2019 Supervisor 7 24 38 22 9 0 0 32 31 399
2019 Non-supervisor 16 36 33 11 5 0 0 52 15 941
2018 Supervisor 6 22 39 24 10 0 0 28 33 448
2018 Non-supervisor 14 31 35 13 6 0 0 46 19 942

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 19 29 39 9 3 0 0 13 48 467
2020 Non-supervisor 10 20 37 24 8 0 0 32 31 801
2019 Supervisor 15 30 39 12 4 0 0 16 45 392
2019 Non-supervisor 8 21 37 23 11 0 0 34 29 938
2018 Supervisor 19 26 39 13 4 0 0 16 45 444
2018 Non-supervisor 10 18 38 21 12 0 0 33 29 931

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 41 39 11 4 3 1 0 81 8 468
2020 Non-supervisor 41 39 11 5 2 2 0 81 7 795
2019 Supervisor 23 41 20 9 5 2 0 65 14 397
2019 Non-supervisor 24 41 18 9 4 3 0 67 14 941
2018 Supervisor 28 46 14 7 4 1 0 74 11 449
2018 Non-supervisor 25 44 17 8 3 3 0 71 12 940

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 30 33 15 11 8 1 1 65 19 466
2020 Non-supervisor 36 36 13 9 4 2 0 74 13 792

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 39 30 10 11 9 1 0 70 20 469
2020 Non-supervisor 42 28 11 10 7 1 0 72 18 800

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 45 30 13 5 4 2 0 77 9 466
2020 Non-supervisor 53 26 12 3 2 3 1 83 5 797

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 32 17 11 8 2 0 62 20 467
2020 Non-supervisor 34 35 16 9 5 1 0 70 14 802
2019 Supervisor 17 31 23 14 14 1 0 48 28 399
2019 Non-supervisor 21 33 22 15 7 2 0 55 23 942
2018 Supervisor 16 36 19 15 13 1 0 53 28 449
2018 Non-supervisor 19 34 21 14 10 2 0 54 25 942

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 30 47 11 9 3 1 0 78 12 469
2020 Non-supervisor 38 43 10 6 3 1 0 81 9 801

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 30 40 12 11 5 1 0 71 16 469
2020 Non-supervisor 36 38 12 8 3 1 1 76 12 800

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 28 39 20 8 2 1 1 69 11 468
2020 Non-supervisor 31 36 20 8 2 2 1 69 11 795

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 40 40 12 3 3 1 0 81 6 466
2020 Non-supervisor 43 36 12 4 1 2 1 82 5 800

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 70 15 5 1 1 4 4 93 2 466
2020 Non-supervisor 70 17 5 1 1 4 2 93 2 802

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 47 35 8 6 1 2 0 84 7 466
2020 Non-supervisor 49 35 8 4 1 2 0 86 6 793

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 48 33 8 6 4 1 0 82 10 464
2020 Non-supervisor 51 30 8 6 3 1 0 82 9 795

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 54 27 9 5 4 1 0 82 8 468
2020 Non-supervisor 56 31 8 2 1 1 0 88 4 797

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 20 46 13 16 4 1 0 67 20 468
2019 Supervisor 13 43 18 13 7 2 3 59 22 399

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 96 4 469

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 14 32 17 24 13 0 1 46 37 451
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 10 90 467
2020 Non-supervisor 9 91 794

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 11 89 469
2020 Non-supervisor 12 88 794
2019 Supervisor 14 86 400
2019 Non-supervisor 19 81 941

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 60 40 51
2020 Non-supervisor 45 55 94

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 70 30 50
2020 Non-supervisor 83 17 94
2019 Supervisor 67 33 54
2019 Non-supervisor 74 26 173

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 47 9 9 5 0 3 76 15 35
2020 Non-supervisor 66 20 9 4 1 0 0 86 5 78
2019 Supervisor 46 40 6 3 4 0 0 87 7 36
2019 Non-supervisor 47 35 8 7 3 0 1 82 10 127

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 54 31 6 5 2 1 1 87 7 465
2020 Non-supervisor 54 29 7 5 1 2 2 86 7 800
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 32 50 18 0 61 39 469
2020 Non-supervisor 31 51 17 1 62 38 801

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 29 71 145
2020 Non-supervisor 38 62 254

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 13 23 15 17 27 0 5 38 46 146
2020 Non-supervisor 15 22 18 20 19 3 3 39 42 254

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 8 11 12 24 41 1 3 20 68 146
2020 Non-supervisor 6 19 16 26 31 2 2 25 59 254

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 39 21 14 9 8 1 8 66 19 469
2020 Non-supervisor 42 20 15 7 6 1 8 69 15 801
2019 Supervisor 33 20 15 15 14 0 3 54 30 395
2019 Non-supervisor 36 18 15 11 12 1 7 59 25 933
2018 Supervisor 38 16 15 13 13 1 4 56 27 447
2018 Non-supervisor 34 14 17 14 13 1 9 52 30 937
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