2020 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	50	4	12	3	0	0	81	15	191
2020	Non-visible minority	29	48	5	14	4	0	0	78	18	1065

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	75	19	3	2	1	0	0	94	3	191
2020	Non-visible minority	76	17	3	1	1	1	0	94	3	1065

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	30	12	13	3	0	71	17	192
2020	Non-visible minority	35	40	7	13	4	1	76	17	1065
2019	Visible minority	40	32	7	10	10	0	73	21	203
2019	Non-visible minority	37	32	8	15	8	0	69	23	1108

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	41	10	12	6	1	71	18	191
2020	Non-visible minority	31	39	12	12	4	1	71	17	1060
2019	Visible minority	31	31	12	17	8	0	62	25	203
2019	Non-visible minority	27	39	14	15	5	0	66	20	1112
2018	Visible minority	30	41	8	14	6	0	71	21	168
2018	Non-visible minority	25	42	12	14	5	1	68	19	1210

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	35	14	8	2	1	2	75	10	189
2020	Non-visible minority	42	38	9	8	2	0	1	81	10	1063
2019	Visible minority	39	29	13	12	6	0	0	69	18	203
2019	Non-visible minority	37	35	13	9	5	0	0	72	14	1104

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	32	8	9	5	1	0	77	15	192
2020	Non-visible minority	46	28	9	10	5	0	1	75	16	1062
2019	Visible minority	46	25	12	8	8	0	0	72	16	202
2019	Non-visible minority	46	31	10	8	4	0	0	77	13	1104
2018	Visible minority	46	29	8	9	6	0	2	77	15	168
2018	Non-visible minority	42	33	9	9	6	0	0	76	15	1202

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	39	11	13	3	74	15	192
2020	Non-visible minority	35	40	12	9	4	75	12	1067
2019	Visible minority	32	38	16	7	7	69	15	203
2019	Non-visible minority	33	42	12	8	5	75	13	1110
2018	Visible minority	30	47	8	7	8	77	15	166
2018	Non-visible minority	32	42	13	9	5	73	14	1205

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	34	11	13	5	1	2	70	18	192
2020	Non-visible minority	37	38	11	9	5	0	0	75	14	1066
2019	Visible minority	28	35	13	11	11	1	1	65	22	203
2019	Non-visible minority	30	37	15	12	5	0	0	68	17	1108
2018	Visible minority	34	31	14	12	9	0	1	65	21	168
2018	Non-visible minority	28	35	15	10	10	0	0	64	21	1204

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	44	12	11	3	74	15	191
2020	Non-visible minority	33	41	11	11	5	73	16	1063
2019	Visible minority	26	43	9	13	8	69	21	203
2019	Non-visible minority	25	40	13	15	7	65	22	1101
2018	Visible minority	33	28	14	16	9	61	25	168
2018	Non-visible minority	23	39	15	15	7	63	22	1206

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	43	6	4	3	0	88	7	188
2020	Non-visible minority	47	37	8	6	1	0	85	8	1061
2019	Visible minority	42	39	11	4	5	0	81	9	202
2019	Non-visible minority	39	40	11	6	3	1	79	9	1104
2018	Visible minority	54	34	5	5	2	0	87	7	168
2018	Non-visible minority	41	41	10	6	2	0	82	8	1202

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	38	10	12	4	0	73	16	192
2020	Non-visible minority	37	37	13	8	5	0	74	13	1064
2019	Visible minority	30	40	11	8	10	2	71	18	202
2019	Non-visible minority	31	39	14	10	5	0	71	15	1104
2018	Visible minority	34	32	12	13	10	0	65	22	167
2018	Non-visible minority	29	39	14	10	8	0	69	18	1203

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	34	12	6	1	81	8	192
2020	Non-visible minority	49	33	12	5	1	82	6	1061
2019	Visible minority	43	37	10	5	4	80	10	200
2019	Non-visible minority	45	37	11	4	2	82	7	1106
2018	Visible minority	52	30	13	2	3	82	5	166
2018	Non-visible minority	44	37	11	6	2	81	8	1193

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	43	10	11	5	0	1	74	16	191
2020	Non-visible minority	34	42	11	10	4	0	0	75	14	1060
2019	Visible minority	29	38	13	11	8	0	1	68	19	203
2019	Non-visible minority	29	39	14	11	6	0	0	69	17	1104
2018	Visible minority	32	31	14	11	10	1	1	64	22	166
2018	Non-visible minority	26	41	13	11	8	0	0	67	20	1198

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	30	19	7	5	1	69	11	191
2020	Non-visible minority	39	38	12	8	3	0	78	10	1064
2019	Visible minority	34	32	13	10	9	2	67	19	202
2019	Non-visible minority	32	37	16	9	6	0	70	15	1107
2018	Visible minority	35	31	15	8	11	0	66	19	168
2018	Non-visible minority	31	37	14	11	7	0	68	18	1190

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	36	11	11	4	1	0	74	15	189
2020	Non-visible minority	33	40	11	11	3	1	0	74	15	1053
2019	Visible minority	26	41	11	13	9	0	0	67	22	199
2019	Non-visible minority	28	41	15	11	4	1	0	69	16	1087
2018	Visible minority	32	30	15	11	11	0	1	63	22	168
2018	Non-visible minority	29	36	14	13	7	0	1	66	20	1194

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	38	13	6	2	1	79	8	191
2020	Non-visible minority	41	39	11	7	3	0	80	10	1063
2019	Visible minority	42	34	12	10	3	0	76	13	202
2019	Non-visible minority	39	40	12	6	3	0	78	9	1112
2018	Visible minority	41	34	10	9	5	1	75	14	168
2018	Non-visible minority	34	43	13	7	3	0	77	10	1200

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	36	20	9	7	0	0	64	16	191
2020	Non-visible minority	29	31	19	12	9	0	0	60	21	1061
2019	Visible minority	31	36	19	6	6	0	1	68	12	201
2019	Non-visible minority	35	32	17	9	6	0	0	68	16	1109
2018	Visible minority	41	33	13	8	4	1	1	75	12	168
2018	Non-visible minority	33	30	20	9	8	0	1	63	17	1208

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	8	23	38	23	8	0	0	31	31	191
2020	Non-visible minority	10	23	40	20	7	1	0	27	33	1065
2019	Visible minority	16	24	32	17	7	2	2	25	42	200
2019	Non-visible minority	14	30	32	18	5	0	1	24	44	1108
2018	Visible minority	20	26	30	15	8	1	1	23	47	168
2018	Non-visible minority	15	30	33	15	6	0	1	21	46	1201

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	8	18	27	26	16	5	1	45	27	187
2020	Non-visible minority	8	16	28	31	14	3	1	47	24	1061
2019	Visible minority	17	21	29	18	8	5	3	28	41	202
2019	Non-visible minority	17	28	27	18	8	1	1	26	46	1106
2018	Visible minority	20	22	29	15	9	4	1	25	44	167
2018	Non-visible minority	19	29	28	15	7	2	1	23	49	1199

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	16	17	35	17	9	5	1	28	35	191
2020	Non-visible minority	15	27	33	17	6	2	1	24	43	1061
2019	Visible minority	24	25	23	15	5	3	5	21	54	200
2019	Non-visible minority	23	29	28	12	5	1	2	18	54	1110
2018	Visible minority	26	26	20	15	8	2	2	24	55	168
2018	Non-visible minority	24	29	30	10	4	1	1	15	54	1205

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	15	10	39	24	10	2	0	35	25	190
2020	Non-visible minority	13	24	33	22	8	0	1	30	37	1061
2019	Visible minority	16	15	30	20	13	3	3	35	33	202
2019	Non-visible minority	13	22	32	22	9	0	1	32	36	1106
2018	Visible minority	16	15	29	22	14	1	4	37	33	168
2018	Non-visible minority	15	24	31	21	7	1	1	28	40	1196

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	18	15	31	22	11	2	2	34	34	190
2020	Non-visible minority	16	24	25	22	10	1	1	33	41	1063
2019	Visible minority	21	22	27	14	9	2	4	25	46	201
2019	Non-visible minority	21	24	24	18	9	2	2	29	47	1111
2018	Visible minority	28	14	25	14	14	3	3	29	44	168
2018	Non-visible minority	23	24	26	16	7	1	2	24	49	1202

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	9	17	30	25	11	6	2	39	28	185
2020	Non-visible minority	10	18	28	27	14	3	1	43	29	1062
2019	Visible minority	17	21	25	17	8	4	7	28	44	202
2019	Non-visible minority	16	21	29	21	9	2	2	31	39	1107
2018	Visible minority	22	18	29	14	10	5	2	25	44	166
2018	Non-visible minority	18	25	28	18	7	2	2	26	44	1195

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	15	22	30	16	11	4	1	29	39	192
2020	Non-visible minority	16	23	34	15	9	2	0	24	40	1061
2019	Visible minority	23	20	29	13	8	3	3	23	46	202
2019	Non-visible minority	21	27	30	13	6	2	1	19	50	1112
2018	Visible minority	21	24	29	10	12	2	3	23	47	168
2018	Non-visible minority	21	29	28	14	5	2	2	20	51	1201

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	9	25	33	21	11	1	0	32	35	192
2020	Non-visible minority	10	26	37	19	7	0	0	27	36	1065
2019	Visible minority	16	18	30	18	14	1	3	33	35	202
2019	Non-visible minority	19	24	30	18	8	0	1	26	43	1111

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	29	17	7	8	8	5	64	16	190
2020	Non-visible minority	29	33	15	8	4	6	4	69	14	1066
2019	Visible minority	28	26	17	8	9	7	5	61	20	203
2019	Non-visible minority	26	33	15	10	7	5	4	64	19	1111
2018	Visible minority	26	27	14	14	11	4	3	57	28	168
2018	Non-visible minority	20	34	16	10	8	7	4	61	21	1199

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	51	24	10	8	6	1	0	76	15	190
2020	Non-visible minority	52	27	9	8	4	1	0	80	11	1065
2019	Visible minority	47	19	10	12	9	2	1	68	22	202
2019	Non-visible minority	45	30	9	9	5	1	0	77	14	1108
2018	Visible minority	43	22	11	14	9	2	0	66	23	167
2018	Non-visible minority	41	31	9	10	8	1	0	73	18	1198

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	59	28	5	4	2	1	88	7	191
2020	Non-visible minority	59	27	7	5	2	0	86	7	1059
2019	Visible minority	47	34	10	7	3	0	81	9	200
2019	Non-visible minority	50	32	7	7	3	0	83	10	1107
2018	Visible minority	52	26	9	5	7	2	79	12	165
2018	Non-visible minority	46	36	8	8	3	0	81	11	1198

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	36	9	3	3	0	0	85	7	188
2020	Non-visible minority	50	33	10	4	2	1	0	84	6	1060
2019	Visible minority	46	28	15	6	3	2	1	76	9	203
2019	Non-visible minority	45	35	13	4	3	1	0	80	6	1110
2018	Visible minority	40	32	15	7	4	1	0	74	11	167
2018	Non-visible minority	39	40	11	5	4	1	0	80	9	1200

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	24	14	6	10	9	2	67	17	190
2020	Non-visible minority	53	26	7	3	3	4	2	85	7	1064

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	24	12	7	3	1	2	77	10	191
2020	Non-visible minority	59	24	9	3	2	1	2	86	5	1067
2019	Visible minority	51	23	11	4	6	2	3	78	10	202
2019	Non-visible minority	46	30	13	4	3	1	3	80	7	1114

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	24	13	10	5	0	3	71	15	192
2020	Non-visible minority	47	30	9	8	4	1	0	78	12	1068
2019	Visible minority	43	31	10	7	7	1	1	75	14	203
2019	Non-visible minority	39	30	14	9	6	1	1	71	15	1110
2018	Visible minority	41	30	7	8	9	3	1	74	18	168
2018	Non-visible minority	36	34	12	9	7	1	1	71	16	1198

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	22	11	3	7	3	2	78	10	191
2020	Non-visible minority	55	25	10	4	4	2	1	82	8	1063

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	23	9	8	5	1	2	77	14	192
2020	Non-visible minority	51	30	9	6	4	0	0	81	10	1064
2019	Visible minority	48	26	9	8	7	1	1	76	15	201
2019	Non-visible minority	43	31	12	8	5	1	0	75	13	1109
2018	Visible minority	47	27	9	9	7	1	0	74	17	168
2018	Non-visible minority	42	28	13	9	6	1	0	71	16	1195

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	43	57	192
2020	Non-visible minority	42	58	1065

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	59	15	10	1	0	4	10	87	2	191
2020	Non-visible minority	62	17	7	2	1	4	7	89	3	1066

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	26	8	7	5	1	1	80	12	192
2020	Non-visible minority	58	25	8	6	3	0	0	83	9	1066
2019	Visible minority	52	26	10	6	5	0	0	78	12	203
2019	Non-visible minority	48	30	10	7	4	1	0	79	11	1112
2018	Visible minority	53	23	5	8	11	0	0	76	19	166
2018	Non-visible minority	46	28	11	8	6	0	0	75	14	1198

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	30	15	5	5	8	1	73	11	192
2020	Non-visible minority	40	31	12	8	3	6	0	75	12	1065
2019	Visible minority	30	30	15	7	7	10	0	67	16	200
2019	Non-visible minority	26	36	15	10	6	6	0	66	18	1106
2018	Visible minority	34	26	15	10	9	6	0	64	20	168
2018	Non-visible minority	25	32	19	11	6	6	1	61	19	1208

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	29	16	6	7	5	1	69	14	189
2020	Non-visible minority	37	34	12	9	5	2	0	73	15	1066
2019	Visible minority	26	29	14	16	10	5	0	58	27	199
2019	Non-visible minority	22	36	18	13	8	3	0	60	22	1112
2018	Visible minority	32	26	17	10	12	3	0	59	23	167
2018	Non-visible minority	21	32	20	16	9	2	0	54	26	1203

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	30	17	10	7	7	2	62	19	192
2020	Non-visible minority	24	37	17	12	6	4	0	63	19	1062
2019	Visible minority	19	23	21	18	13	5	1	45	33	198
2019	Non-visible minority	17	28	20	19	11	5	0	47	32	1108
2018	Visible minority	26	30	15	12	14	4	0	57	27	167
2018	Non-visible minority	13	28	24	20	11	5	0	43	33	1203

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	30	15	12	10	3	1	62	22	192
2020	Non-visible minority	25	37	16	14	7	1	0	62	22	1064
2019	Visible minority	21	31	14	12	17	3	1	55	31	200
2019	Non-visible minority	14	28	20	23	12	2	0	43	36	1109
2018	Visible minority	24	30	15	14	15	2	0	55	30	168
2018	Non-visible minority	12	26	20	26	14	2	0	39	40	1207

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	22	18	3	3	4	5	73	7	190
2020	Non-visible minority	46	25	14	5	3	5	3	77	9	1068
2019	Visible minority	49	25	12	5	3	4	2	79	9	203
2019	Non-visible minority	42	24	13	7	4	8	3	73	12	1114

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	20	40	22	13	3	1	1	61	16	189
2020	Non-visible minority	27	43	16	11	3	1	0	70	14	1065
2019	Visible minority	27	32	16	17	9	0	0	59	26	203
2019	Non-visible minority	19	42	19	15	5	1	0	61	20	1112
2018	Visible minority	25	43	13	11	7	1	1	69	18	168
2018	Non-visible minority	18	42	19	15	6	1	0	60	21	1204

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	16	30	20	16	13	4	1	48	30	189
2020	Non-visible minority	17	36	18	19	8	3	0	54	28	1058
2019	Visible minority	16	23	19	19	21	2	0	40	41	202
2019	Non-visible minority	11	26	20	26	16	2	0	37	42	1107

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	33	13	15	7	4	1	63	24	192
2020	Non-visible minority	30	37	15	10	5	3	1	70	15	1064
2019	Visible minority	23	30	18	14	10	5	2	56	25	203
2019	Non-visible minority	26	37	15	12	6	2	1	65	20	1112
2018	Visible minority	27	30	15	14	9	4	2	59	25	168
2018	Non-visible minority	24	36	17	12	6	4	1	63	19	1204

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	24	33	22	8	6	5	1	61	15	191
2020	Non-visible minority	30	38	19	8	3	3	0	70	11	1063
2019	Visible minority	22	31	22	11	10	5	0	56	22	201
2019	Non-visible minority	21	35	23	12	6	2	0	58	18	1108
2018	Visible minority	26	27	19	14	9	6	0	56	24	165
2018	Non-visible minority	21	36	24	12	5	2	0	58	17	1205

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	18	17	24	11	13	14	4	43	29	191
2020	Non-visible minority	22	21	18	13	10	12	3	51	28	1065
2019	Visible minority	20	18	19	12	18	12	1	44	35	201
2019	Non-visible minority	15	22	22	15	12	13	3	43	31	1113
2018	Visible minority	21	16	17	12	19	10	5	43	37	168
2018	Non-visible minority	11	21	23	15	15	13	3	38	35	1198

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	24	31	14	13	12	5	1	58	27	192
2020	Non-visible minority	28	34	18	13	5	2	0	63	18	1063
2019	Visible minority	27	28	14	14	15	3	0	57	29	202
2019	Non-visible minority	22	34	19	15	8	3	0	57	23	1108
2018	Visible minority	28	27	20	10	12	3	0	57	23	168
2018	Non-visible minority	20	35	18	14	9	3	0	57	24	1206

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	21	30	17	11	17	3	1	53	29	191
2020	Non-visible minority	27	32	13	13	11	3	2	62	25	1064
2019	Visible minority	23	25	18	9	17	7	1	53	28	203
2019	Non-visible minority	21	31	15	15	14	3	1	54	30	1111
2018	Visible minority	24	28	14	12	19	2	0	53	32	167
2018	Non-visible minority	19	32	16	16	14	2	1	52	31	1203

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	20	15	7	5	0	3	72	13	191
2020	Non-visible minority	49	24	15	6	4	0	3	75	10	1066
2019	Visible minority	56	26	9	3	2	2	2	85	6	203
2019	Non-visible minority	50	23	14	5	3	1	4	77	9	1112

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	23	17	11	3	0	2	68	15	192
2020	Non-visible minority	47	26	15	5	3	1	2	76	8	1064
2019	Visible minority	46	22	14	5	10	1	2	70	16	203
2019	Non-visible minority	46	25	16	5	3	2	3	74	9	1107

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	60	13	6	6	3	9	3	83	10	191
2020	Non-visible minority	79	8	4	1	2	3	3	92	3	1060
2019	Visible minority	53	16	8	3	9	11	1	78	13	202
2019	Non-visible minority	73	10	4	2	3	4	4	90	5	1109

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	70	10	6	1	3	1	9	89	5	190
2020	Non-visible minority	75	10	4	2	2	2	6	92	3	1061
2019	Visible minority	67	6	2	4	3	8	11	90	8	203
2019	Non-visible minority	75	8	4	1	2	2	8	93	3	1108

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	21	38	21	6	7	7	0	64	14	191
2020	Non-visible minority	24	44	17	8	3	4	0	71	12	1068
2019	Visible minority	16	38	16	13	7	8	2	60	23	203
2019	Non-visible minority	18	42	19	11	5	4	0	63	17	1107
2018	Visible minority	19	34	18	11	10	8	0	57	23	168
2018	Non-visible minority	16	39	23	13	6	3	0	57	19	1204

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	43	11	10	5	3	0	74	15	192
2020	Non-visible minority	36	40	12	7	3	2	0	77	10	1058
2019	Visible minority	32	35	14	11	5	3	1	69	17	202
2019	Non-visible minority	31	41	15	8	4	2	0	73	12	1110
2018	Visible minority	40	31	14	7	4	3	0	74	12	166
2018	Non-visible minority	35	43	12	6	3	1	0	79	9	1200

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	31	16	10	4	7	1	68	15	192
2020	Non-visible minority	38	37	12	5	3	5	0	80	8	1065
2019	Visible minority	32	34	14	9	7	3	0	69	17	202
2019	Non-visible minority	36	40	13	6	2	4	0	79	8	1112
2018	Visible minority	38	34	8	11	4	5	0	75	17	166
2018	Non-visible minority	34	41	13	6	2	4	0	78	8	1200

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	30	16	11	7	7	1	63	20	192
2020	Non-visible minority	35	36	15	5	3	6	0	76	8	1064

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	31	17	7	11	5	1	62	20	192
2020	Non-visible minority	45	33	9	5	3	3	1	81	9	1061

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	30	11	6	3	1	79	10	192
2020	Non-visible minority	52	34	7	5	1	1	87	6	1059
2019	Visible minority	44	35	11	5	4	1	80	10	202
2019	Non-visible minority	42	39	11	5	3	0	81	8	1114
2018	Visible minority	46	32	9	8	2	2	80	11	167
2018	Non-visible minority	41	40	11	5	3	0	81	8	1202

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	33	20	9	6	2	1	64	15	192
2020	Non-visible minority	34	32	17	10	5	0	0	67	16	1064
2019	Visible minority	29	29	17	12	12	2	0	59	24	201
2019	Non-visible minority	26	31	22	11	8	1	0	59	19	1112
2018	Visible minority	34	28	18	8	10	2	0	64	18	167
2018	Non-visible minority	26	32	21	13	7	1	0	58	21	1199

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	40	15	7	8	1	69	16	192
2020	Non-visible minority	34	36	16	10	4	0	69	14	1055
2019	Visible minority	29	30	15	15	9	2	61	24	202
2019	Non-visible minority	26	36	19	12	7	0	63	18	1108
2018	Visible minority	33	27	19	11	9	2	60	20	166
2018	Non-visible minority	26	36	19	13	6	0	62	19	1201

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	26	17	17	8	5	1	55	27	191
2020	Non-visible minority	33	24	19	12	8	3	0	59	21	1065
2019	Visible minority	23	23	20	15	15	3	0	48	32	203
2019	Non-visible minority	26	26	22	13	10	4	0	53	24	1115
2018	Visible minority	26	22	17	11	19	5	0	51	31	167
2018	Non-visible minority	25	25	22	14	10	3	1	52	25	1202

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Visible minority	33	26	40	192
2020	Non-visible minority	35	30	35	1068
2019	Visible minority	37	23	39	201
2019	Non-visible minority	37	25	38	1115
2018	Visible minority	49	19	33	168
2018	Non-visible minority	41	27	33	1210

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Visible minority	13	24	42	9	0	13	64
2020	Non-visible minority	13	29	41	4	2	10	377
2019	Visible minority	1	17	54	3	14	10	76
2019	Non-visible minority	9	24	45	5	10	8	417
2018	Visible minority	3	29	49	5	9	6	82
2018	Non-visible minority	11	28	37	5	8	10	492

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	13	87	192
2020	Non-visible minority	10	90	1065
2019	Visible minority	13	87	200
2019	Non-visible minority	15	85	1112
2018	Visible minority	17	83	168
2018	Non-visible minority	16	84	1203

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	33	67	24
2020	Non-visible minority	40	60	102
2019	Visible minority	46	54	26
2019	Non-visible minority	44	56	160
2018	Visible minority	42	58	32
2018	Non-visible minority	47	53	201

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	71	29	24
2020	Non-visible minority	69	31	102
2019	Visible minority	73	27	26
2019	Non-visible minority	65	35	160
2018	Visible minority	67	33	32
2018	Non-visible minority	59	41	201

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	34	66	24
2020	Non-visible minority	45	55	102
2019	Visible minority	25	75	25
2019	Non-visible minority	46	54	160
2018	Visible minority	57	43	32
2018	Non-visible minority	40	60	202

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	25	75	24
2020	Non-visible minority	51	49	102
2019	Visible minority	44	56	25
2019	Non-visible minority	43	57	160
2018	Visible minority	44	56	32
2018	Non-visible minority	45	55	202

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	38	62	24
2020	Non-visible minority	48	52	102
2019	Visible minority	55	45	25
2019	Non-visible minority	46	54	160
2018	Visible minority	49	51	32
2018	Non-visible minority	57	43	202

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	33	67	24
2020	Non-visible minority	43	57	102
2019	Visible minority	41	59	25
2019	Non-visible minority	43	57	160
2018	Visible minority	47	53	32
2018	Non-visible minority	36	64	202

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	21	79	24
2020	Non-visible minority	41	59	102
2019	Visible minority	30	70	25
2019	Non-visible minority	34	66	160
2018	Visible minority	63	37	32
2018	Non-visible minority	37	63	202

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	58	42	24
2020	Non-visible minority	56	44	102
2019	Visible minority	42	58	25
2019	Non-visible minority	63	37	160
2018	Visible minority	55	45	32
2018	Non-visible minority	57	43	202

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	29	71	24
2020	Non-visible minority	45	55	102
2019	Visible minority	29	71	25
2019	Non-visible minority	38	62	160
2018	Visible minority	33	67	32
2018	Non-visible minority	34	66	202

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	25
2019	Non-visible minority	4	96	160

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	25	75	32
2018	Non-visible minority	13	87	202

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	61	39	24
2020	Non-visible minority	46	54	102
2019	Visible minority	55	45	25
2019	Non-visible minority	39	61	160
2018	Visible minority	59	41	32
2018	Non-visible minority	44	56	202

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	30	70	25
2019	Non-visible minority	27	73	160
2018	Visible minority	33	67	32
2018	Non-visible minority	27	73	202

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	16	84	32
2018	Non-visible minority	16	84	202

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	55	45	24
2020	Non-visible minority	51	49	102
2019	Visible minority	54	46	25
2019	Non-visible minority	55	45	160
2018	Visible minority	66	34	32
2018	Non-visible minority	60	40	201

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	37	63	24
2020	Non-visible minority	27	73	102
2018	Visible minority	22	78	32
2018	Non-visible minority	27	73	201

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	21	79	24
2020	Non-visible minority	11	89	102

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	24	76	25
2019	Non-visible minority	13	87	160
2018	Visible minority	15	85	32
2018	Non-visible minority	12	88	201

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	25	75	24
2020	Non-visible minority	21	79	102
2019	Visible minority	37	63	25
2019	Non-visible minority	27	73	160
2018	Visible minority	26	74	32
2018	Non-visible minority	26	74	201

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	0	100	30
2018	Non-visible minority	5	95	197

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	46	54	30
2018	Non-visible minority	35	65	197

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	23	77	30
2018	Non-visible minority	11	89	197

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	61	39	30
2018	Non-visible minority	48	52	197

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	57	43	30
2018	Non-visible minority	64	36	197

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	23	77	30
2018	Non-visible minority	15	85	197

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	15	11	23	9	5	32	5	42	21	191
2020	Non-visible minority	17	17	17	8	6	30	6	52	22	1068
2019	Visible minority	19	12	20	6	9	28	6	47	23	203
2019	Non-visible minority	13	16	21	8	9	26	7	43	26	1116
2018	Visible minority	18	12	20	10	11	23	6	42	30	166
2018	Non-visible minority	10	17	22	10	9	26	6	40	28	1207

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	22	28	21	8	4	15	2	60	15	192
2020	Non-visible minority	28	28	19	8	4	12	1	64	14	1065
2019	Visible minority	24	22	25	7	6	14	2	54	16	200
2019	Non-visible minority	23	30	19	9	7	11	1	61	18	1112
2018	Visible minority	27	21	16	10	11	13	2	57	24	166
2018	Non-visible minority	19	32	21	10	7	10	1	57	19	1207

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	13	87	191
2020	Non-visible minority	6	94	1068
2019	Visible minority	16	84	202
2019	Non-visible minority	6	94	1112
2018	Visible minority	14	86	168
2018	Non-visible minority	7	93	1205

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	29	71	24
2020	Non-visible minority	39	61	63
2019	Visible minority	33	67	33
2019	Non-visible minority	43	57	72
2018	Visible minority	40	60	25
2018	Non-visible minority	37	63	90

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	66	34	24
2020	Non-visible minority	76	24	63
2019	Visible minority	69	31	33
2019	Non-visible minority	79	21	72
2018	Visible minority	74	26	25
2018	Non-visible minority	81	19	90

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	22	78	25
2018	Non-visible minority	6	94	90

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	0	100	24
2020	Non-visible minority	11	89	63

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	33
2019	Non-visible minority	7	93	72

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	70	30	24
2020	Non-visible minority	24	76	62
2019	Visible minority	55	45	33
2019	Non-visible minority	32	68	71
2018	Visible minority	63	37	25
2018	Non-visible minority	39	61	90

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	33	67	24
2020	Non-visible minority	15	85	62
2019	Visible minority	52	48	33
2019	Non-visible minority	23	77	71
2018	Visible minority	34	66	25
2018	Non-visible minority	17	83	90

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	32	68	33
2019	Non-visible minority	7	93	71
2018	Visible minority	31	69	25
2018	Non-visible minority	11	89	90

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	18	82	33
2019	Non-visible minority	32	68	71
2018	Visible minority	24	76	25
2018	Non-visible minority	29	71	90

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	19	81	24
2020	Non-visible minority	35	65	62
2019	Visible minority	16	84	33
2019	Non-visible minority	29	71	71
2018	Visible minority	24	76	25
2018	Non-visible minority	31	69	90

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	0	100	24
2020	Non-visible minority	8	92	62

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	0	100	24
2020	Non-visible minority	21	79	62

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	24	76	25
2018	Non-visible minority	12	88	90

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	26	74	32
2019	Non-visible minority	38	62	71
2018	Visible minority	34	66	25
2018	Non-visible minority	30	70	90

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	26	74	24
2020	Non-visible minority	17	83	63

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	0	100	24
2020	Non-visible minority	9	91	63

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	20	80	25
2018	Non-visible minority	13	87	90

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	58	42	24
2020	Non-visible minority	33	67	63
2019	Visible minority	58	42	32
2019	Non-visible minority	39	61	71
2018	Visible minority	51	49	25
2018	Non-visible minority	47	53	90

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	0	100	21
2018	Non-visible minority	7	93	86

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	27	73	21
2018	Non-visible minority	8	92	86

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	23	77	21
2018	Non-visible minority	12	88	86

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	31	69	21
2018	Non-visible minority	31	69	86

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	46	54	21
2018	Non-visible minority	49	51	86

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	56	44	21
2018	Non-visible minority	54	46	86

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	26	74	21
2018	Non-visible minority	14	86	86

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	14	16	19	5	5	37	4	51	17	192
2020	Non-visible minority	17	18	18	5	3	34	5	58	13	1065
2019	Visible minority	18	11	20	7	9	29	6	44	24	203
2019	Non-visible minority	14	16	24	4	4	31	8	48	13	1112
2018	Visible minority	17	12	23	5	10	24	7	44	22	167
2018	Non-visible minority	11	17	25	5	5	33	5	45	15	1207

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	24	27	19	7	4	17	2	63	13	191
2020	Non-visible minority	30	31	19	6	3	12	1	69	9	1063
2019	Visible minority	25	20	21	7	8	16	3	56	18	203
2019	Non-visible minority	24	30	21	4	4	15	2	65	10	1108
2018	Visible minority	25	20	20	7	7	19	2	57	18	168
2018	Non-visible minority	20	31	22	5	5	15	2	61	13	1201

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	0	0	26	13	31	30	0	0	63	16
2020	Non-visible minority	14	0	6	6	59	15	0	16	76	15

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	23	17	12	12	0	2	58	24	191
2020	Non-visible minority	37	27	18	7	9	0	1	65	16	1065

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	28	26	8	7	1	1	58	16	191
2020	Non-visible minority	33	30	20	9	7	0	0	63	16	1064
2019	Visible minority	19	27	22	13	17	0	2	48	30	202
2019	Non-visible minority	20	26	22	15	16	0	1	47	31	1115
2018	Visible minority	18	23	18	18	20	0	3	43	39	167
2018	Non-visible minority	18	24	23	16	17	0	2	43	34	1202

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	16	24	25	17	17	1	40	34	192
2020	Non-visible minority	17	23	25	18	17	0	39	36	1064
2019	Visible minority	22	25	26	15	11	2	48	26	202
2019	Non-visible minority	20	27	24	16	13	0	47	29	1111
2018	Visible minority	21	26	29	9	14	1	48	23	168
2018	Non-visible minority	15	22	30	17	15	0	38	32	1199

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	21	27	18	20	14	0	1	48	34	192
2020	Non-visible minority	21	27	24	15	13	0	0	48	28	1064
2019	Visible minority	25	26	24	12	9	2	2	53	22	200
2019	Non-visible minority	22	28	24	14	11	0	1	51	25	1105
2018	Visible minority	25	27	19	13	12	1	3	54	26	167
2018	Non-visible minority	18	27	25	17	12	0	1	46	29	1198

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	20	24	22	16	17	1	1	45	33	191
2020	Non-visible minority	20	21	25	16	17	1	0	41	33	1057
2019	Visible minority	17	17	27	18	18	2	1	35	37	201
2019	Non-visible minority	18	22	22	19	18	1	1	40	38	1111
2018	Visible minority	20	21	19	13	21	0	6	44	36	168
2018	Non-visible minority	17	19	24	19	20	0	1	36	40	1195

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	25	16	12	8	0	3	63	20	192
2020	Non-visible minority	39	23	17	10	9	0	1	63	20	1064
2019	Visible minority	41	25	16	5	8	0	5	70	13	203
2019	Non-visible minority	45	24	14	7	6	1	3	71	14	1108
2018	Visible minority	45	21	12	5	9	1	7	72	15	164
2018	Non-visible minority	40	25	14	9	7	0	5	68	17	1198

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	24	24	21	17	13	0	1	49	31	190
2020	Non-visible minority	25	26	21	16	12	0	0	51	28	1065
2019	Visible minority	32	28	20	10	9	0	1	60	20	199
2019	Non-visible minority	30	26	22	12	8	0	1	57	20	1113
2018	Visible minority	33	22	15	15	12	1	2	57	28	165
2018	Non-visible minority	28	25	23	12	11	0	1	54	23	1200

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	24	15	9	13	0	6	61	23	191
2020	Non-visible minority	33	24	17	10	10	0	6	61	21	1066

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	31	23	10	3	2	2	63	13	190
2020	Non-visible minority	31	36	19	9	4	1	0	67	13	1066
2019	Visible minority	27	26	20	15	8	2	2	55	24	201
2019	Non-visible minority	24	35	22	11	6	1	1	60	17	1111
2018	Visible minority	24	28	17	14	11	1	5	55	26	167
2018	Non-visible minority	22	33	26	11	7	1	1	56	18	1199

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	24	24	16	8	1	1	51	25	189
2020	Non-visible minority	25	34	22	12	6	0	0	59	19	1062
2019	Visible minority	21	28	21	19	9	1	1	49	29	203
2019	Non-visible minority	20	30	24	16	10	0	1	50	26	1109
2018	Visible minority	24	22	21	18	12	1	3	47	31	166
2018	Non-visible minority	16	29	27	17	10	0	1	46	27	1197

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	26	20	14	11	1	1	54	25	191
2020	Non-visible minority	30	29	21	11	8	0	0	59	19	1065
2019	Visible minority	23	25	20	16	13	1	2	50	29	203
2019	Non-visible minority	23	29	22	15	11	0	0	51	26	1111
2018	Visible minority	21	27	20	14	16	0	2	48	31	167
2018	Non-visible minority	22	25	26	16	10	0	1	47	26	1196

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	24	17	9	7	1	1	67	16	189
2020	Non-visible minority	47	26	15	7	5	0	1	72	13	1062
2019	Visible minority	34	23	17	12	11	1	2	59	24	201
2019	Non-visible minority	41	26	17	8	6	1	1	68	15	1111

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	28	21	14	8	1	1	56	22	192
2020	Non-visible minority	25	31	23	13	7	0	0	56	20	1067

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	32	26	8	8	1	1	58	15	191
2020	Non-visible minority	28	30	23	12	6	0	0	59	19	1066
2019	Visible minority	34	33	18	9	5	0	1	68	14	203
2019	Non-visible minority	32	32	19	12	5	1	0	64	17	1107
2018	Visible minority	32	26	19	12	8	1	3	60	21	165
2018	Non-visible minority	28	33	23	10	6	0	1	61	16	1194

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	25	14	9	6	1	2	70	15	191
2020	Non-visible minority	46	28	16	6	3	0	1	75	10	1062
2019	Visible minority	41	28	15	6	7	1	1	71	14	200
2019	Non-visible minority	45	23	16	8	7	0	1	69	15	1104
2018	Visible minority	41	25	13	6	9	1	4	70	16	161
2018	Non-visible minority	46	22	13	10	6	0	2	70	17	1194

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	23	33	22	10	11	0	0	56	21	192
2020	Non-visible minority	23	34	24	12	7	0	0	57	19	1065

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	64	16	5	3	3	1	8	88	7	190
2020	Non-visible minority	69	18	6	1	2	0	4	90	3	1064
2019	Visible minority	58	18	9	5	2	2	7	83	7	202
2019	Non-visible minority	68	12	8	3	2	0	7	86	6	1110
2018	Visible minority	59	22	7	3	2	1	6	87	6	164
2018	Non-visible minority	67	15	6	3	3	1	6	87	7	1195

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	62	14	8	4	6	2	5	81	11	189
2020	Non-visible minority	79	9	3	3	2	1	3	92	5	1064
2019	Visible minority	61	16	5	8	6	3	2	80	15	203
2019	Non-visible minority	70	12	6	4	4	1	3	85	8	1106
2018	Visible minority	58	12	7	4	14	1	5	73	19	165
2018	Non-visible minority	65	14	7	4	5	1	4	84	10	1192

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	62	23	5	3	3	2	3	88	6	191
2020	Non-visible minority	69	20	6	2	1	0	1	90	4	1058
2019	Visible minority	53	27	9	5	2	1	2	83	8	203
2019	Non-visible minority	56	24	12	3	2	1	1	82	6	1104
2018	Visible minority	57	19	9	6	5	0	3	79	11	166
2018	Non-visible minority	53	26	12	4	3	0	2	81	7	1203

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	60	18	6	6	7	1	2	80	14	190
2020	Non-visible minority	68	15	7	5	4	0	1	84	9	1061
2019	Visible minority	54	19	11	5	9	2	1	75	14	202
2019	Non-visible minority	60	16	10	6	6	0	1	78	12	1107
2018	Visible minority	50	14	14	6	12	1	4	67	19	165
2018	Non-visible minority	53	20	11	7	7	0	2	74	14	1200

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	62	12	4	2	0	0	20	92	3	190
2020	Non-visible minority	67	11	5	2	1	0	14	91	3	1063
2019	Visible minority	57	12	7	3	1	1	19	86	6	203
2019	Non-visible minority	57	13	5	3	2	0	21	89	5	1098
2018	Visible minority	57	6	6	2	2	0	26	86	5	165
2018	Non-visible minority	54	15	6	1	2	0	22	88	4	1199

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	64	17	7	5	2	0	6	86	7	190
2020	Non-visible minority	66	20	7	3	1	0	2	89	4	1066
2019	Visible minority	66	17	5	3	3	1	5	88	6	200
2019	Non-visible minority	65	19	8	2	1	0	5	89	3	1106
2018	Visible minority	64	13	12	3	2	0	7	82	5	166
2018	Non-visible minority	64	18	7	3	1	0	7	88	5	1199

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	65	18	5	3	4	0	4	87	7	190
2020	Non-visible minority	74	14	6	2	2	0	1	90	4	1065
2019	Visible minority	62	15	7	6	5	1	4	81	12	201
2019	Non-visible minority	70	12	6	3	6	0	3	85	9	1110
2018	Visible minority	54	14	11	8	6	1	5	73	16	166
2018	Non-visible minority	66	14	7	4	4	0	5	84	9	1205

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	33	16	6	4	1	3	72	11	191
2020	Non-visible minority	43	31	16	5	3	0	1	75	8	1065
2019	Visible minority	58	21	11	3	4	2	2	82	7	203
2019	Non-visible minority	51	26	15	3	3	0	1	78	7	1105
2018	Visible minority	50	25	12	5	4	0	4	78	10	167
2018	Non-visible minority	49	26	15	6	3	0	2	76	9	1203

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	38	26	6	4	0	1	63	10	192
2020	Non-visible minority	27	41	23	5	4	0	0	68	9	1067

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	13	30	36	13	8	1	0	43	20	192
2020	Non-visible minority	12	30	35	17	7	0	0	41	23	1068
2019	Visible minority	15	32	36	11	6	0	1	47	17	203
2019	Non-visible minority	13	32	34	15	6	0	0	46	20	1113
2018	Visible minority	18	27	32	12	11	0	0	45	23	168
2018	Non-visible minority	11	28	37	17	6	0	0	40	23	1208

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	12	23	39	20	6	0	1	26	35	191
2020	Non-visible minority	14	23	37	19	7	0	0	25	37	1065
2019	Visible minority	9	19	39	23	8	1	0	32	29	201
2019	Non-visible minority	10	24	37	19	9	0	0	28	35	1105
2018	Visible minority	15	19	30	24	12	0	0	36	34	164
2018	Non-visible minority	13	20	39	18	9	0	0	27	33	1196

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	37	13	4	4	4	1	78	8	191
2020	Non-visible minority	42	39	11	5	2	1	0	81	8	1061
2019	Visible minority	27	40	17	8	5	3	0	69	13	203
2019	Non-visible minority	24	41	19	9	4	3	0	66	14	1110
2018	Visible minority	30	36	14	12	5	3	0	68	17	166
2018	Non-visible minority	25	45	16	7	4	2	0	72	11	1206

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	33	14	9	5	3	1	70	15	191
2020	Non-visible minority	34	35	13	10	5	2	0	71	16	1055

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	28	14	8	9	2	2	68	18	192
2020	Non-visible minority	42	29	9	11	8	1	0	72	19	1065

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	51	26	9	3	4	5	2	82	8	191
2020	Non-visible minority	51	28	13	4	3	2	0	80	7	1060

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	30	21	10	3	2	1	65	14	192
2020	Non-visible minority	32	35	15	10	7	1	0	68	17	1065
2019	Visible minority	28	28	20	13	9	2	0	58	22	203
2019	Non-visible minority	19	33	23	15	9	1	0	53	24	1114
2018	Visible minority	25	25	16	16	13	4	0	53	31	166
2018	Non-visible minority	17	35	21	14	11	2	0	53	25	1209

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	39	11	5	4	2	2	79	9	192
2020	Non-visible minority	35	45	10	7	2	1	0	80	10	1065

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	30	15	8	5	3	1	71	14	192
2020	Non-visible minority	34	40	12	9	4	1	0	75	13	1065

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	29	23	8	3	2	4	64	11	190
2020	Non-visible minority	30	38	19	8	2	2	1	70	11	1060

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	30	14	5	2	5	3	77	8	190
2020	Non-visible minority	42	39	11	4	1	1	1	83	5	1063

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	68	14	7	1	1	5	5	90	2	191
2020	Non-visible minority	70	17	4	1	1	4	2	94	2	1065

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	28	9	8	3	2	1	80	11	189
2020	Non-visible minority	49	36	8	4	1	2	0	87	6	1057

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	29	11	8	4	3	1	77	12	191
2020	Non-visible minority	51	31	8	6	3	1	0	83	9	1055

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	28	11	2	2	3	2	84	5	190
2020	Non-visible minority	56	30	8	3	2	1	0	87	5	1062

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	14	41	15	23	4	4	0	57	28	54
2020	Non-visible minority	21	47	13	15	4	1	0	69	19	405
2019	Visible minority	17	36	18	15	8	2	4	56	25	48
2019	Non-visible minority	12	44	18	13	7	2	3	59	22	345

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	96	4	54
2020	Non-visible minority	96	4	406

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	11	50	8	21	8	0	2	62	29	52
2020	Non-visible minority	14	29	18	25	13	0	1	44	38	390

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	12	88	189
2020	Non-visible minority	9	91	1059

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	14	86	189
2020	Non-visible minority	11	89	1061
2019	Visible minority	17	83	202
2019	Non-visible minority	17	83	1114

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	33	67	26
2020	Non-visible minority	55	45	118

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	73	27	25
2020	Non-visible minority	80	20	118
2019	Visible minority	68	32	33
2019	Non-visible minority	72	28	189

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	72	22	0	6	0	0	94	6	18
2020	Non-visible minority	52	30	10	5	3	0	82	8	94
2019	Visible minority	54	36	0	4	6	0	90	10	23
2019	Non-visible minority	46	35	9	6	3	1	82	9	135

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	27	10	5	1	2	2	84	6	191
2020	Non-visible minority	54	30	6	5	1	2	2	87	7	1061

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	48	20	0	61	39	192
2020	Non-visible minority	32	51	17	1	62	38	1065

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	41	59	59
2020	Non-visible minority	34	66	338

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	16	26	15	18	17	3	5	46	38	61
2020	Non-visible minority	14	22	17	20	22	2	3	38	44	337

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	9	17	8	25	33	5	3	28	63	61
2020	Non-visible minority	6	16	15	25	34	1	2	23	61	337

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	20	14	6	7	1	11	69	15	192
2020	Non-visible minority	41	20	14	8	7	1	8	67	17	1066
2019	Visible minority	36	17	13	14	12	1	8	57	28	199
2019	Non-visible minority	35	19	15	12	13	0	6	58	26	1104
2018	Visible minority	32	19	13	11	15	2	8	56	29	165
2018	Non-visible minority	35	14	17	14	13	1	7	53	29	1202

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs Canada by Question 120. Are you a member of a visible minority group?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Question 57m. Please indicate the nature of the harassment you experienced. Other