2020 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 50 4 12 3 0 0 81 15 191
2020 Non-visible minority 29 48 5 14 4 0 0 78 18 1065

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 75 19 3 2 1 0 0 94 3 191
2020 Non-visible minority 76 17 3 1 1 1 0 94 3 1065

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 30 12 13 3 0 0 71 17 192
2020 Non-visible minority 35 40 7 13 4 0 1 76 17 1065
2019 Visible minority 40 32 7 10 10 0 0 73 21 203
2019 Non-visible minority 37 32 8 15 8 0 0 69 23 1108

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 41 10 12 6 0 1 71 18 191
2020 Non-visible minority 31 39 12 12 4 0 1 71 17 1060
2019 Visible minority 31 31 12 17 8 0 0 62 25 203
2019 Non-visible minority 27 39 14 15 5 0 0 66 20 1112
2018 Visible minority 30 41 8 14 6 0 0 71 21 168
2018 Non-visible minority 25 42 12 14 5 0 1 68 19 1210

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 35 14 8 2 1 2 75 10 189
2020 Non-visible minority 42 38 9 8 2 0 1 81 10 1063
2019 Visible minority 39 29 13 12 6 0 0 69 18 203
2019 Non-visible minority 37 35 13 9 5 0 0 72 14 1104

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 44 32 8 9 5 1 0 77 15 192
2020 Non-visible minority 46 28 9 10 5 0 1 75 16 1062
2019 Visible minority 46 25 12 8 8 0 0 72 16 202
2019 Non-visible minority 46 31 10 8 4 0 0 77 13 1104
2018 Visible minority 46 29 8 9 6 0 2 77 15 168
2018 Non-visible minority 42 33 9 9 6 0 0 76 15 1202

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 39 11 13 3 0 0 74 15 192
2020 Non-visible minority 35 40 12 9 4 0 0 75 12 1067
2019 Visible minority 32 38 16 7 7 0 0 69 15 203
2019 Non-visible minority 33 42 12 8 5 0 0 75 13 1110
2018 Visible minority 30 47 8 7 8 0 0 77 15 166
2018 Non-visible minority 32 42 13 9 5 0 0 73 14 1205

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 34 11 13 5 1 2 70 18 192
2020 Non-visible minority 37 38 11 9 5 0 0 75 14 1066
2019 Visible minority 28 35 13 11 11 1 1 65 22 203
2019 Non-visible minority 30 37 15 12 5 0 0 68 17 1108
2018 Visible minority 34 31 14 12 9 0 1 65 21 168
2018 Non-visible minority 28 35 15 10 10 0 0 64 21 1204

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 44 12 11 3 0 0 74 15 191
2020 Non-visible minority 33 41 11 11 5 0 0 73 16 1063
2019 Visible minority 26 43 9 13 8 0 0 69 21 203
2019 Non-visible minority 25 40 13 15 7 0 0 65 22 1101
2018 Visible minority 33 28 14 16 9 0 0 61 25 168
2018 Non-visible minority 23 39 15 15 7 0 0 63 22 1206

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 44 43 6 4 3 0 0 88 7 188
2020 Non-visible minority 47 37 8 6 1 0 0 85 8 1061
2019 Visible minority 42 39 11 4 5 0 0 81 9 202
2019 Non-visible minority 39 40 11 6 3 1 0 79 9 1104
2018 Visible minority 54 34 5 5 2 0 0 87 7 168
2018 Non-visible minority 41 41 10 6 2 0 0 82 8 1202

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 38 10 12 4 0 0 73 16 192
2020 Non-visible minority 37 37 13 8 5 0 0 74 13 1064
2019 Visible minority 30 40 11 8 10 2 0 71 18 202
2019 Non-visible minority 31 39 14 10 5 0 0 71 15 1104
2018 Visible minority 34 32 12 13 10 0 0 65 22 167
2018 Non-visible minority 29 39 14 10 8 0 0 69 18 1203

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 46 34 12 6 1 0 0 81 8 192
2020 Non-visible minority 49 33 12 5 1 0 0 82 6 1061
2019 Visible minority 43 37 10 5 4 0 0 80 10 200
2019 Non-visible minority 45 37 11 4 2 0 0 82 7 1106
2018 Visible minority 52 30 13 2 3 0 0 82 5 166
2018 Non-visible minority 44 37 11 6 2 0 0 81 8 1193

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 43 10 11 5 0 1 74 16 191
2020 Non-visible minority 34 42 11 10 4 0 0 75 14 1060
2019 Visible minority 29 38 13 11 8 0 1 68 19 203
2019 Non-visible minority 29 39 14 11 6 0 0 69 17 1104
2018 Visible minority 32 31 14 11 10 1 1 64 22 166
2018 Non-visible minority 26 41 13 11 8 0 0 67 20 1198

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 30 19 7 5 0 1 69 11 191
2020 Non-visible minority 39 38 12 8 3 0 0 78 10 1064
2019 Visible minority 34 32 13 10 9 0 2 67 19 202
2019 Non-visible minority 32 37 16 9 6 0 0 70 15 1107
2018 Visible minority 35 31 15 8 11 0 0 66 19 168
2018 Non-visible minority 31 37 14 11 7 0 0 68 18 1190

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 36 11 11 4 1 0 74 15 189
2020 Non-visible minority 33 40 11 11 3 1 0 74 15 1053
2019 Visible minority 26 41 11 13 9 0 0 67 22 199
2019 Non-visible minority 28 41 15 11 4 1 0 69 16 1087
2018 Visible minority 32 30 15 11 11 0 1 63 22 168
2018 Non-visible minority 29 36 14 13 7 0 1 66 20 1194

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 38 13 6 2 1 0 79 8 191
2020 Non-visible minority 41 39 11 7 3 0 0 80 10 1063
2019 Visible minority 42 34 12 10 3 0 0 76 13 202
2019 Non-visible minority 39 40 12 6 3 0 0 78 9 1112
2018 Visible minority 41 34 10 9 5 1 0 75 14 168
2018 Non-visible minority 34 43 13 7 3 0 0 77 10 1200

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 36 20 9 7 0 0 64 16 191
2020 Non-visible minority 29 31 19 12 9 0 0 60 21 1061
2019 Visible minority 31 36 19 6 6 0 1 68 12 201
2019 Non-visible minority 35 32 17 9 6 0 0 68 16 1109
2018 Visible minority 41 33 13 8 4 1 1 75 12 168
2018 Non-visible minority 33 30 20 9 8 0 1 63 17 1208

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 8 23 38 23 8 0 0 31 31 191
2020 Non-visible minority 10 23 40 20 7 1 0 27 33 1065
2019 Visible minority 16 24 32 17 7 2 2 25 42 200
2019 Non-visible minority 14 30 32 18 5 0 1 24 44 1108
2018 Visible minority 20 26 30 15 8 1 1 23 47 168
2018 Non-visible minority 15 30 33 15 6 0 1 21 46 1201

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 8 18 27 26 16 5 1 45 27 187
2020 Non-visible minority 8 16 28 31 14 3 1 47 24 1061
2019 Visible minority 17 21 29 18 8 5 3 28 41 202
2019 Non-visible minority 17 28 27 18 8 1 1 26 46 1106
2018 Visible minority 20 22 29 15 9 4 1 25 44 167
2018 Non-visible minority 19 29 28 15 7 2 1 23 49 1199

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 16 17 35 17 9 5 1 28 35 191
2020 Non-visible minority 15 27 33 17 6 2 1 24 43 1061
2019 Visible minority 24 25 23 15 5 3 5 21 54 200
2019 Non-visible minority 23 29 28 12 5 1 2 18 54 1110
2018 Visible minority 26 26 20 15 8 2 2 24 55 168
2018 Non-visible minority 24 29 30 10 4 1 1 15 54 1205

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 15 10 39 24 10 2 0 35 25 190
2020 Non-visible minority 13 24 33 22 8 0 1 30 37 1061
2019 Visible minority 16 15 30 20 13 3 3 35 33 202
2019 Non-visible minority 13 22 32 22 9 0 1 32 36 1106
2018 Visible minority 16 15 29 22 14 1 4 37 33 168
2018 Non-visible minority 15 24 31 21 7 1 1 28 40 1196

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 18 15 31 22 11 2 2 34 34 190
2020 Non-visible minority 16 24 25 22 10 1 1 33 41 1063
2019 Visible minority 21 22 27 14 9 2 4 25 46 201
2019 Non-visible minority 21 24 24 18 9 2 2 29 47 1111
2018 Visible minority 28 14 25 14 14 3 3 29 44 168
2018 Non-visible minority 23 24 26 16 7 1 2 24 49 1202

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 9 17 30 25 11 6 2 39 28 185
2020 Non-visible minority 10 18 28 27 14 3 1 43 29 1062
2019 Visible minority 17 21 25 17 8 4 7 28 44 202
2019 Non-visible minority 16 21 29 21 9 2 2 31 39 1107
2018 Visible minority 22 18 29 14 10 5 2 25 44 166
2018 Non-visible minority 18 25 28 18 7 2 2 26 44 1195

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 15 22 30 16 11 4 1 29 39 192
2020 Non-visible minority 16 23 34 15 9 2 0 24 40 1061
2019 Visible minority 23 20 29 13 8 3 3 23 46 202
2019 Non-visible minority 21 27 30 13 6 2 1 19 50 1112
2018 Visible minority 21 24 29 10 12 2 3 23 47 168
2018 Non-visible minority 21 29 28 14 5 2 2 20 51 1201

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 9 25 33 21 11 1 0 32 35 192
2020 Non-visible minority 10 26 37 19 7 0 0 27 36 1065
2019 Visible minority 16 18 30 18 14 1 3 33 35 202
2019 Non-visible minority 19 24 30 18 8 0 1 26 43 1111
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 29 17 7 8 8 5 64 16 190
2020 Non-visible minority 29 33 15 8 4 6 4 69 14 1066
2019 Visible minority 28 26 17 8 9 7 5 61 20 203
2019 Non-visible minority 26 33 15 10 7 5 4 64 19 1111
2018 Visible minority 26 27 14 14 11 4 3 57 28 168
2018 Non-visible minority 20 34 16 10 8 7 4 61 21 1199

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 24 10 8 6 1 0 76 15 190
2020 Non-visible minority 52 27 9 8 4 1 0 80 11 1065
2019 Visible minority 47 19 10 12 9 2 1 68 22 202
2019 Non-visible minority 45 30 9 9 5 1 0 77 14 1108
2018 Visible minority 43 22 11 14 9 2 0 66 23 167
2018 Non-visible minority 41 31 9 10 8 1 0 73 18 1198

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 59 28 5 4 2 1 0 88 7 191
2020 Non-visible minority 59 27 7 5 2 0 0 86 7 1059
2019 Visible minority 47 34 10 7 3 0 0 81 9 200
2019 Non-visible minority 50 32 7 7 3 0 0 83 10 1107
2018 Visible minority 52 26 9 5 7 2 0 79 12 165
2018 Non-visible minority 46 36 8 8 3 0 0 81 11 1198

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 36 9 3 3 0 0 85 7 188
2020 Non-visible minority 50 33 10 4 2 1 0 84 6 1060
2019 Visible minority 46 28 15 6 3 2 1 76 9 203
2019 Non-visible minority 45 35 13 4 3 1 0 80 6 1110
2018 Visible minority 40 32 15 7 4 1 0 74 11 167
2018 Non-visible minority 39 40 11 5 4 1 0 80 9 1200

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 24 14 6 10 9 2 67 17 190
2020 Non-visible minority 53 26 7 3 3 4 2 85 7 1064
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 52 24 12 7 3 1 2 77 10 191
2020 Non-visible minority 59 24 9 3 2 1 2 86 5 1067
2019 Visible minority 51 23 11 4 6 2 3 78 10 202
2019 Non-visible minority 46 30 13 4 3 1 3 80 7 1114

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 24 13 10 5 0 3 71 15 192
2020 Non-visible minority 47 30 9 8 4 1 0 78 12 1068
2019 Visible minority 43 31 10 7 7 1 1 75 14 203
2019 Non-visible minority 39 30 14 9 6 1 1 71 15 1110
2018 Visible minority 41 30 7 8 9 3 1 74 18 168
2018 Non-visible minority 36 34 12 9 7 1 1 71 16 1198

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 53 22 11 3 7 3 2 78 10 191
2020 Non-visible minority 55 25 10 4 4 2 1 82 8 1063

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 52 23 9 8 5 1 2 77 14 192
2020 Non-visible minority 51 30 9 6 4 0 0 81 10 1064
2019 Visible minority 48 26 9 8 7 1 1 76 15 201
2019 Non-visible minority 43 31 12 8 5 1 0 75 13 1109
2018 Visible minority 47 27 9 9 7 1 0 74 17 168
2018 Non-visible minority 42 28 13 9 6 1 0 71 16 1195

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 43 57 192
2020 Non-visible minority 42 58 1065

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 59 15 10 1 0 4 10 87 2 191
2020 Non-visible minority 62 17 7 2 1 4 7 89 3 1066

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 52 26 8 7 5 1 1 80 12 192
2020 Non-visible minority 58 25 8 6 3 0 0 83 9 1066
2019 Visible minority 52 26 10 6 5 0 0 78 12 203
2019 Non-visible minority 48 30 10 7 4 1 0 79 11 1112
2018 Visible minority 53 23 5 8 11 0 0 76 19 166
2018 Non-visible minority 46 28 11 8 6 0 0 75 14 1198
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 30 15 5 5 8 1 73 11 192
2020 Non-visible minority 40 31 12 8 3 6 0 75 12 1065
2019 Visible minority 30 30 15 7 7 10 0 67 16 200
2019 Non-visible minority 26 36 15 10 6 6 0 66 18 1106
2018 Visible minority 34 26 15 10 9 6 0 64 20 168
2018 Non-visible minority 25 32 19 11 6 6 1 61 19 1208

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 29 16 6 7 5 1 69 14 189
2020 Non-visible minority 37 34 12 9 5 2 0 73 15 1066
2019 Visible minority 26 29 14 16 10 5 0 58 27 199
2019 Non-visible minority 22 36 18 13 8 3 0 60 22 1112
2018 Visible minority 32 26 17 10 12 3 0 59 23 167
2018 Non-visible minority 21 32 20 16 9 2 0 54 26 1203

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 30 17 10 7 7 2 62 19 192
2020 Non-visible minority 24 37 17 12 6 4 0 63 19 1062
2019 Visible minority 19 23 21 18 13 5 1 45 33 198
2019 Non-visible minority 17 28 20 19 11 5 0 47 32 1108
2018 Visible minority 26 30 15 12 14 4 0 57 27 167
2018 Non-visible minority 13 28 24 20 11 5 0 43 33 1203

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 30 15 12 10 3 1 62 22 192
2020 Non-visible minority 25 37 16 14 7 1 0 62 22 1064
2019 Visible minority 21 31 14 12 17 3 1 55 31 200
2019 Non-visible minority 14 28 20 23 12 2 0 43 36 1109
2018 Visible minority 24 30 15 14 15 2 0 55 30 168
2018 Non-visible minority 12 26 20 26 14 2 0 39 40 1207

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 44 22 18 3 3 4 5 73 7 190
2020 Non-visible minority 46 25 14 5 3 5 3 77 9 1068
2019 Visible minority 49 25 12 5 3 4 2 79 9 203
2019 Non-visible minority 42 24 13 7 4 8 3 73 12 1114
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 20 40 22 13 3 1 1 61 16 189
2020 Non-visible minority 27 43 16 11 3 1 0 70 14 1065
2019 Visible minority 27 32 16 17 9 0 0 59 26 203
2019 Non-visible minority 19 42 19 15 5 1 0 61 20 1112
2018 Visible minority 25 43 13 11 7 1 1 69 18 168
2018 Non-visible minority 18 42 19 15 6 1 0 60 21 1204

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 16 30 20 16 13 4 1 48 30 189
2020 Non-visible minority 17 36 18 19 8 3 0 54 28 1058
2019 Visible minority 16 23 19 19 21 2 0 40 41 202
2019 Non-visible minority 11 26 20 26 16 2 0 37 42 1107

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 33 13 15 7 4 1 63 24 192
2020 Non-visible minority 30 37 15 10 5 3 1 70 15 1064
2019 Visible minority 23 30 18 14 10 5 2 56 25 203
2019 Non-visible minority 26 37 15 12 6 2 1 65 20 1112
2018 Visible minority 27 30 15 14 9 4 2 59 25 168
2018 Non-visible minority 24 36 17 12 6 4 1 63 19 1204

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 33 22 8 6 5 1 61 15 191
2020 Non-visible minority 30 38 19 8 3 3 0 70 11 1063
2019 Visible minority 22 31 22 11 10 5 0 56 22 201
2019 Non-visible minority 21 35 23 12 6 2 0 58 18 1108
2018 Visible minority 26 27 19 14 9 6 0 56 24 165
2018 Non-visible minority 21 36 24 12 5 2 0 58 17 1205

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 18 17 24 11 13 14 4 43 29 191
2020 Non-visible minority 22 21 18 13 10 12 3 51 28 1065
2019 Visible minority 20 18 19 12 18 12 1 44 35 201
2019 Non-visible minority 15 22 22 15 12 13 3 43 31 1113
2018 Visible minority 21 16 17 12 19 10 5 43 37 168
2018 Non-visible minority 11 21 23 15 15 13 3 38 35 1198

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 31 14 13 12 5 1 58 27 192
2020 Non-visible minority 28 34 18 13 5 2 0 63 18 1063
2019 Visible minority 27 28 14 14 15 3 0 57 29 202
2019 Non-visible minority 22 34 19 15 8 3 0 57 23 1108
2018 Visible minority 28 27 20 10 12 3 0 57 23 168
2018 Non-visible minority 20 35 18 14 9 3 0 57 24 1206

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 21 30 17 11 17 3 1 53 29 191
2020 Non-visible minority 27 32 13 13 11 3 2 62 25 1064
2019 Visible minority 23 25 18 9 17 7 1 53 28 203
2019 Non-visible minority 21 31 15 15 14 3 1 54 30 1111
2018 Visible minority 24 28 14 12 19 2 0 53 32 167
2018 Non-visible minority 19 32 16 16 14 2 1 52 31 1203

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 20 15 7 5 0 3 72 13 191
2020 Non-visible minority 49 24 15 6 4 0 3 75 10 1066
2019 Visible minority 56 26 9 3 2 2 2 85 6 203
2019 Non-visible minority 50 23 14 5 3 1 4 77 9 1112

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 23 17 11 3 0 2 68 15 192
2020 Non-visible minority 47 26 15 5 3 1 2 76 8 1064
2019 Visible minority 46 22 14 5 10 1 2 70 16 203
2019 Non-visible minority 46 25 16 5 3 2 3 74 9 1107

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 60 13 6 6 3 9 3 83 10 191
2020 Non-visible minority 79 8 4 1 2 3 3 92 3 1060
2019 Visible minority 53 16 8 3 9 11 1 78 13 202
2019 Non-visible minority 73 10 4 2 3 4 4 90 5 1109

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 70 10 6 1 3 1 9 89 5 190
2020 Non-visible minority 75 10 4 2 2 2 6 92 3 1061
2019 Visible minority 67 6 2 4 3 8 11 90 8 203
2019 Non-visible minority 75 8 4 1 2 2 8 93 3 1108

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 21 38 21 6 7 7 0 64 14 191
2020 Non-visible minority 24 44 17 8 3 4 0 71 12 1068
2019 Visible minority 16 38 16 13 7 8 2 60 23 203
2019 Non-visible minority 18 42 19 11 5 4 0 63 17 1107
2018 Visible minority 19 34 18 11 10 8 0 57 23 168
2018 Non-visible minority 16 39 23 13 6 3 0 57 19 1204

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 43 11 10 5 3 0 74 15 192
2020 Non-visible minority 36 40 12 7 3 2 0 77 10 1058
2019 Visible minority 32 35 14 11 5 3 1 69 17 202
2019 Non-visible minority 31 41 15 8 4 2 0 73 12 1110
2018 Visible minority 40 31 14 7 4 3 0 74 12 166
2018 Non-visible minority 35 43 12 6 3 1 0 79 9 1200

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 31 16 10 4 7 1 68 15 192
2020 Non-visible minority 38 37 12 5 3 5 0 80 8 1065
2019 Visible minority 32 34 14 9 7 3 0 69 17 202
2019 Non-visible minority 36 40 13 6 2 4 0 79 8 1112
2018 Visible minority 38 34 8 11 4 5 0 75 17 166
2018 Non-visible minority 34 41 13 6 2 4 0 78 8 1200

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 30 16 11 7 7 1 63 20 192
2020 Non-visible minority 35 36 15 5 3 6 0 76 8 1064

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 31 17 7 11 5 1 62 20 192
2020 Non-visible minority 45 33 9 5 3 3 1 81 9 1061

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 30 11 6 3 1 0 79 10 192
2020 Non-visible minority 52 34 7 5 1 1 0 87 6 1059
2019 Visible minority 44 35 11 5 4 1 0 80 10 202
2019 Non-visible minority 42 39 11 5 3 0 0 81 8 1114
2018 Visible minority 46 32 9 8 2 2 0 80 11 167
2018 Non-visible minority 41 40 11 5 3 0 0 81 8 1202

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 33 20 9 6 2 1 64 15 192
2020 Non-visible minority 34 32 17 10 5 0 0 67 16 1064
2019 Visible minority 29 29 17 12 12 2 0 59 24 201
2019 Non-visible minority 26 31 22 11 8 1 0 59 19 1112
2018 Visible minority 34 28 18 8 10 2 0 64 18 167
2018 Non-visible minority 26 32 21 13 7 1 0 58 21 1199

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 40 15 7 8 1 0 69 16 192
2020 Non-visible minority 34 36 16 10 4 0 0 69 14 1055
2019 Visible minority 29 30 15 15 9 2 0 61 24 202
2019 Non-visible minority 26 36 19 12 7 0 0 63 18 1108
2018 Visible minority 33 27 19 11 9 2 0 60 20 166
2018 Non-visible minority 26 36 19 13 6 0 0 62 19 1201

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 26 17 17 8 5 1 55 27 191
2020 Non-visible minority 33 24 19 12 8 3 0 59 21 1065
2019 Visible minority 23 23 20 15 15 3 0 48 32 203
2019 Non-visible minority 26 26 22 13 10 4 0 53 24 1115
2018 Visible minority 26 22 17 11 19 5 0 51 31 167
2018 Non-visible minority 25 25 22 14 10 3 1 52 25 1202
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Visible minority 33 26 40 192
2020 Non-visible minority 35 30 35 1068
2019 Visible minority 37 23 39 201
2019 Non-visible minority 37 25 38 1115
2018 Visible minority 49 19 33 168
2018 Non-visible minority 41 27 33 1210

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Visible minority 13 24 42 9 0 13 64
2020 Non-visible minority 13 29 41 4 2 10 377
2019 Visible minority 1 17 54 3 14 10 76
2019 Non-visible minority 9 24 45 5 10 8 417
2018 Visible minority 3 29 49 5 9 6 82
2018 Non-visible minority 11 28 37 5 8 10 492
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 13 87 192
2020 Non-visible minority 10 90 1065
2019 Visible minority 13 87 200
2019 Non-visible minority 15 85 1112
2018 Visible minority 17 83 168
2018 Non-visible minority 16 84 1203

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 33 67 24
2020 Non-visible minority 40 60 102
2019 Visible minority 46 54 26
2019 Non-visible minority 44 56 160
2018 Visible minority 42 58 32
2018 Non-visible minority 47 53 201

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 71 29 24
2020 Non-visible minority 69 31 102
2019 Visible minority 73 27 26
2019 Non-visible minority 65 35 160
2018 Visible minority 67 33 32
2018 Non-visible minority 59 41 201

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 34 66 24
2020 Non-visible minority 45 55 102
2019 Visible minority 25 75 25
2019 Non-visible minority 46 54 160
2018 Visible minority 57 43 32
2018 Non-visible minority 40 60 202

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 25 75 24
2020 Non-visible minority 51 49 102
2019 Visible minority 44 56 25
2019 Non-visible minority 43 57 160
2018 Visible minority 44 56 32
2018 Non-visible minority 45 55 202

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 38 62 24
2020 Non-visible minority 48 52 102
2019 Visible minority 55 45 25
2019 Non-visible minority 46 54 160
2018 Visible minority 49 51 32
2018 Non-visible minority 57 43 202

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 33 67 24
2020 Non-visible minority 43 57 102
2019 Visible minority 41 59 25
2019 Non-visible minority 43 57 160
2018 Visible minority 47 53 32
2018 Non-visible minority 36 64 202

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 21 79 24
2020 Non-visible minority 41 59 102
2019 Visible minority 30 70 25
2019 Non-visible minority 34 66 160
2018 Visible minority 63 37 32
2018 Non-visible minority 37 63 202

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 58 42 24
2020 Non-visible minority 56 44 102
2019 Visible minority 42 58 25
2019 Non-visible minority 63 37 160
2018 Visible minority 55 45 32
2018 Non-visible minority 57 43 202

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 29 71 24
2020 Non-visible minority 45 55 102
2019 Visible minority 29 71 25
2019 Non-visible minority 38 62 160
2018 Visible minority 33 67 32
2018 Non-visible minority 34 66 202

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 25
2019 Non-visible minority 4 96 160

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 25 75 32
2018 Non-visible minority 13 87 202

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 61 39 24
2020 Non-visible minority 46 54 102
2019 Visible minority 55 45 25
2019 Non-visible minority 39 61 160
2018 Visible minority 59 41 32
2018 Non-visible minority 44 56 202

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 30 70 25
2019 Non-visible minority 27 73 160
2018 Visible minority 33 67 32
2018 Non-visible minority 27 73 202

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 16 84 32
2018 Non-visible minority 16 84 202

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 55 45 24
2020 Non-visible minority 51 49 102
2019 Visible minority 54 46 25
2019 Non-visible minority 55 45 160
2018 Visible minority 66 34 32
2018 Non-visible minority 60 40 201

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 37 63 24
2020 Non-visible minority 27 73 102
2018 Visible minority 22 78 32
2018 Non-visible minority 27 73 201

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 21 79 24
2020 Non-visible minority 11 89 102

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 24 76 25
2019 Non-visible minority 13 87 160
2018 Visible minority 15 85 32
2018 Non-visible minority 12 88 201

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 25 75 24
2020 Non-visible minority 21 79 102
2019 Visible minority 37 63 25
2019 Non-visible minority 27 73 160
2018 Visible minority 26 74 32
2018 Non-visible minority 26 74 201

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 0 100 30
2018 Non-visible minority 5 95 197

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 46 54 30
2018 Non-visible minority 35 65 197

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 23 77 30
2018 Non-visible minority 11 89 197

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 61 39 30
2018 Non-visible minority 48 52 197

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 57 43 30
2018 Non-visible minority 64 36 197

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 23 77 30
2018 Non-visible minority 15 85 197

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 15 11 23 9 5 32 5 42 21 191
2020 Non-visible minority 17 17 17 8 6 30 6 52 22 1068
2019 Visible minority 19 12 20 6 9 28 6 47 23 203
2019 Non-visible minority 13 16 21 8 9 26 7 43 26 1116
2018 Visible minority 18 12 20 10 11 23 6 42 30 166
2018 Non-visible minority 10 17 22 10 9 26 6 40 28 1207

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 28 21 8 4 15 2 60 15 192
2020 Non-visible minority 28 28 19 8 4 12 1 64 14 1065
2019 Visible minority 24 22 25 7 6 14 2 54 16 200
2019 Non-visible minority 23 30 19 9 7 11 1 61 18 1112
2018 Visible minority 27 21 16 10 11 13 2 57 24 166
2018 Non-visible minority 19 32 21 10 7 10 1 57 19 1207
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 13 87 191
2020 Non-visible minority 6 94 1068
2019 Visible minority 16 84 202
2019 Non-visible minority 6 94 1112
2018 Visible minority 14 86 168
2018 Non-visible minority 7 93 1205

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 29 71 24
2020 Non-visible minority 39 61 63
2019 Visible minority 33 67 33
2019 Non-visible minority 43 57 72
2018 Visible minority 40 60 25
2018 Non-visible minority 37 63 90

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 66 34 24
2020 Non-visible minority 76 24 63
2019 Visible minority 69 31 33
2019 Non-visible minority 79 21 72
2018 Visible minority 74 26 25
2018 Non-visible minority 81 19 90

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 22 78 25
2018 Non-visible minority 6 94 90

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 24
2020 Non-visible minority 11 89 63

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 16 84 33
2019 Non-visible minority 7 93 72

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 70 30 24
2020 Non-visible minority 24 76 62
2019 Visible minority 55 45 33
2019 Non-visible minority 32 68 71
2018 Visible minority 63 37 25
2018 Non-visible minority 39 61 90

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 33 67 24
2020 Non-visible minority 15 85 62
2019 Visible minority 52 48 33
2019 Non-visible minority 23 77 71
2018 Visible minority 34 66 25
2018 Non-visible minority 17 83 90

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 32 68 33
2019 Non-visible minority 7 93 71
2018 Visible minority 31 69 25
2018 Non-visible minority 11 89 90

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 18 82 33
2019 Non-visible minority 32 68 71
2018 Visible minority 24 76 25
2018 Non-visible minority 29 71 90

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 19 81 24
2020 Non-visible minority 35 65 62
2019 Visible minority 16 84 33
2019 Non-visible minority 29 71 71
2018 Visible minority 24 76 25
2018 Non-visible minority 31 69 90

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 24
2020 Non-visible minority 8 92 62

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 24
2020 Non-visible minority 21 79 62

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 24 76 25
2018 Non-visible minority 12 88 90

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 26 74 32
2019 Non-visible minority 38 62 71
2018 Visible minority 34 66 25
2018 Non-visible minority 30 70 90

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 26 74 24
2020 Non-visible minority 17 83 63

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 24
2020 Non-visible minority 9 91 63

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 20 80 25
2018 Non-visible minority 13 87 90

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 58 42 24
2020 Non-visible minority 33 67 63
2019 Visible minority 58 42 32
2019 Non-visible minority 39 61 71
2018 Visible minority 51 49 25
2018 Non-visible minority 47 53 90

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 0 100 21
2018 Non-visible minority 7 93 86

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 27 73 21
2018 Non-visible minority 8 92 86

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 23 77 21
2018 Non-visible minority 12 88 86

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 31 69 21
2018 Non-visible minority 31 69 86

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 46 54 21
2018 Non-visible minority 49 51 86

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 56 44 21
2018 Non-visible minority 54 46 86

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 26 74 21
2018 Non-visible minority 14 86 86

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 14 16 19 5 5 37 4 51 17 192
2020 Non-visible minority 17 18 18 5 3 34 5 58 13 1065
2019 Visible minority 18 11 20 7 9 29 6 44 24 203
2019 Non-visible minority 14 16 24 4 4 31 8 48 13 1112
2018 Visible minority 17 12 23 5 10 24 7 44 22 167
2018 Non-visible minority 11 17 25 5 5 33 5 45 15 1207

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 27 19 7 4 17 2 63 13 191
2020 Non-visible minority 30 31 19 6 3 12 1 69 9 1063
2019 Visible minority 25 20 21 7 8 16 3 56 18 203
2019 Non-visible minority 24 30 21 4 4 15 2 65 10 1108
2018 Visible minority 25 20 20 7 7 19 2 57 18 168
2018 Non-visible minority 20 31 22 5 5 15 2 61 13 1201

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 0 0 26 13 31 30 0 0 63 16
2020 Non-visible minority 14 0 6 6 59 15 0 16 76 15
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 23 17 12 12 0 2 58 24 191
2020 Non-visible minority 37 27 18 7 9 0 1 65 16 1065

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 28 26 8 7 1 1 58 16 191
2020 Non-visible minority 33 30 20 9 7 0 0 63 16 1064
2019 Visible minority 19 27 22 13 17 0 2 48 30 202
2019 Non-visible minority 20 26 22 15 16 0 1 47 31 1115
2018 Visible minority 18 23 18 18 20 0 3 43 39 167
2018 Non-visible minority 18 24 23 16 17 0 2 43 34 1202

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 16 24 25 17 17 0 1 40 34 192
2020 Non-visible minority 17 23 25 18 17 0 0 39 36 1064
2019 Visible minority 22 25 26 15 11 0 2 48 26 202
2019 Non-visible minority 20 27 24 16 13 0 0 47 29 1111
2018 Visible minority 21 26 29 9 14 0 1 48 23 168
2018 Non-visible minority 15 22 30 17 15 0 0 38 32 1199

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 21 27 18 20 14 0 1 48 34 192
2020 Non-visible minority 21 27 24 15 13 0 0 48 28 1064
2019 Visible minority 25 26 24 12 9 2 2 53 22 200
2019 Non-visible minority 22 28 24 14 11 0 1 51 25 1105
2018 Visible minority 25 27 19 13 12 1 3 54 26 167
2018 Non-visible minority 18 27 25 17 12 0 1 46 29 1198

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 20 24 22 16 17 1 1 45 33 191
2020 Non-visible minority 20 21 25 16 17 1 0 41 33 1057
2019 Visible minority 17 17 27 18 18 2 1 35 37 201
2019 Non-visible minority 18 22 22 19 18 1 1 40 38 1111
2018 Visible minority 20 21 19 13 21 0 6 44 36 168
2018 Non-visible minority 17 19 24 19 20 0 1 36 40 1195

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 25 16 12 8 0 3 63 20 192
2020 Non-visible minority 39 23 17 10 9 0 1 63 20 1064
2019 Visible minority 41 25 16 5 8 0 5 70 13 203
2019 Non-visible minority 45 24 14 7 6 1 3 71 14 1108
2018 Visible minority 45 21 12 5 9 1 7 72 15 164
2018 Non-visible minority 40 25 14 9 7 0 5 68 17 1198

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 24 21 17 13 0 1 49 31 190
2020 Non-visible minority 25 26 21 16 12 0 0 51 28 1065
2019 Visible minority 32 28 20 10 9 0 1 60 20 199
2019 Non-visible minority 30 26 22 12 8 0 1 57 20 1113
2018 Visible minority 33 22 15 15 12 1 2 57 28 165
2018 Non-visible minority 28 25 23 12 11 0 1 54 23 1200

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 24 15 9 13 0 6 61 23 191
2020 Non-visible minority 33 24 17 10 10 0 6 61 21 1066

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 31 23 10 3 2 2 63 13 190
2020 Non-visible minority 31 36 19 9 4 1 0 67 13 1066
2019 Visible minority 27 26 20 15 8 2 2 55 24 201
2019 Non-visible minority 24 35 22 11 6 1 1 60 17 1111
2018 Visible minority 24 28 17 14 11 1 5 55 26 167
2018 Non-visible minority 22 33 26 11 7 1 1 56 18 1199

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 24 24 16 8 1 1 51 25 189
2020 Non-visible minority 25 34 22 12 6 0 0 59 19 1062
2019 Visible minority 21 28 21 19 9 1 1 49 29 203
2019 Non-visible minority 20 30 24 16 10 0 1 50 26 1109
2018 Visible minority 24 22 21 18 12 1 3 47 31 166
2018 Non-visible minority 16 29 27 17 10 0 1 46 27 1197

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 26 20 14 11 1 1 54 25 191
2020 Non-visible minority 30 29 21 11 8 0 0 59 19 1065
2019 Visible minority 23 25 20 16 13 1 2 50 29 203
2019 Non-visible minority 23 29 22 15 11 0 0 51 26 1111
2018 Visible minority 21 27 20 14 16 0 2 48 31 167
2018 Non-visible minority 22 25 26 16 10 0 1 47 26 1196

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 24 17 9 7 1 1 67 16 189
2020 Non-visible minority 47 26 15 7 5 0 1 72 13 1062
2019 Visible minority 34 23 17 12 11 1 2 59 24 201
2019 Non-visible minority 41 26 17 8 6 1 1 68 15 1111

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 28 21 14 8 1 1 56 22 192
2020 Non-visible minority 25 31 23 13 7 0 0 56 20 1067

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 32 26 8 8 1 1 58 15 191
2020 Non-visible minority 28 30 23 12 6 0 0 59 19 1066
2019 Visible minority 34 33 18 9 5 0 1 68 14 203
2019 Non-visible minority 32 32 19 12 5 1 0 64 17 1107
2018 Visible minority 32 26 19 12 8 1 3 60 21 165
2018 Non-visible minority 28 33 23 10 6 0 1 61 16 1194

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 44 25 14 9 6 1 2 70 15 191
2020 Non-visible minority 46 28 16 6 3 0 1 75 10 1062
2019 Visible minority 41 28 15 6 7 1 1 71 14 200
2019 Non-visible minority 45 23 16 8 7 0 1 69 15 1104
2018 Visible minority 41 25 13 6 9 1 4 70 16 161
2018 Non-visible minority 46 22 13 10 6 0 2 70 17 1194

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 23 33 22 10 11 0 0 56 21 192
2020 Non-visible minority 23 34 24 12 7 0 0 57 19 1065

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 64 16 5 3 3 1 8 88 7 190
2020 Non-visible minority 69 18 6 1 2 0 4 90 3 1064
2019 Visible minority 58 18 9 5 2 2 7 83 7 202
2019 Non-visible minority 68 12 8 3 2 0 7 86 6 1110
2018 Visible minority 59 22 7 3 2 1 6 87 6 164
2018 Non-visible minority 67 15 6 3 3 1 6 87 7 1195

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 62 14 8 4 6 2 5 81 11 189
2020 Non-visible minority 79 9 3 3 2 1 3 92 5 1064
2019 Visible minority 61 16 5 8 6 3 2 80 15 203
2019 Non-visible minority 70 12 6 4 4 1 3 85 8 1106
2018 Visible minority 58 12 7 4 14 1 5 73 19 165
2018 Non-visible minority 65 14 7 4 5 1 4 84 10 1192

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 62 23 5 3 3 2 3 88 6 191
2020 Non-visible minority 69 20 6 2 1 0 1 90 4 1058
2019 Visible minority 53 27 9 5 2 1 2 83 8 203
2019 Non-visible minority 56 24 12 3 2 1 1 82 6 1104
2018 Visible minority 57 19 9 6 5 0 3 79 11 166
2018 Non-visible minority 53 26 12 4 3 0 2 81 7 1203

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 60 18 6 6 7 1 2 80 14 190
2020 Non-visible minority 68 15 7 5 4 0 1 84 9 1061
2019 Visible minority 54 19 11 5 9 2 1 75 14 202
2019 Non-visible minority 60 16 10 6 6 0 1 78 12 1107
2018 Visible minority 50 14 14 6 12 1 4 67 19 165
2018 Non-visible minority 53 20 11 7 7 0 2 74 14 1200

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 62 12 4 2 0 0 20 92 3 190
2020 Non-visible minority 67 11 5 2 1 0 14 91 3 1063
2019 Visible minority 57 12 7 3 1 1 19 86 6 203
2019 Non-visible minority 57 13 5 3 2 0 21 89 5 1098
2018 Visible minority 57 6 6 2 2 0 26 86 5 165
2018 Non-visible minority 54 15 6 1 2 0 22 88 4 1199

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 64 17 7 5 2 0 6 86 7 190
2020 Non-visible minority 66 20 7 3 1 0 2 89 4 1066
2019 Visible minority 66 17 5 3 3 1 5 88 6 200
2019 Non-visible minority 65 19 8 2 1 0 5 89 3 1106
2018 Visible minority 64 13 12 3 2 0 7 82 5 166
2018 Non-visible minority 64 18 7 3 1 0 7 88 5 1199

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 65 18 5 3 4 0 4 87 7 190
2020 Non-visible minority 74 14 6 2 2 0 1 90 4 1065
2019 Visible minority 62 15 7 6 5 1 4 81 12 201
2019 Non-visible minority 70 12 6 3 6 0 3 85 9 1110
2018 Visible minority 54 14 11 8 6 1 5 73 16 166
2018 Non-visible minority 66 14 7 4 4 0 5 84 9 1205

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 33 16 6 4 1 3 72 11 191
2020 Non-visible minority 43 31 16 5 3 0 1 75 8 1065
2019 Visible minority 58 21 11 3 4 2 2 82 7 203
2019 Non-visible minority 51 26 15 3 3 0 1 78 7 1105
2018 Visible minority 50 25 12 5 4 0 4 78 10 167
2018 Non-visible minority 49 26 15 6 3 0 2 76 9 1203

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 38 26 6 4 0 1 63 10 192
2020 Non-visible minority 27 41 23 5 4 0 0 68 9 1067

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 13 30 36 13 8 1 0 43 20 192
2020 Non-visible minority 12 30 35 17 7 0 0 41 23 1068
2019 Visible minority 15 32 36 11 6 0 1 47 17 203
2019 Non-visible minority 13 32 34 15 6 0 0 46 20 1113
2018 Visible minority 18 27 32 12 11 0 0 45 23 168
2018 Non-visible minority 11 28 37 17 6 0 0 40 23 1208

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 12 23 39 20 6 0 1 26 35 191
2020 Non-visible minority 14 23 37 19 7 0 0 25 37 1065
2019 Visible minority 9 19 39 23 8 1 0 32 29 201
2019 Non-visible minority 10 24 37 19 9 0 0 28 35 1105
2018 Visible minority 15 19 30 24 12 0 0 36 34 164
2018 Non-visible minority 13 20 39 18 9 0 0 27 33 1196

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 37 13 4 4 4 1 78 8 191
2020 Non-visible minority 42 39 11 5 2 1 0 81 8 1061
2019 Visible minority 27 40 17 8 5 3 0 69 13 203
2019 Non-visible minority 24 41 19 9 4 3 0 66 14 1110
2018 Visible minority 30 36 14 12 5 3 0 68 17 166
2018 Non-visible minority 25 45 16 7 4 2 0 72 11 1206

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 33 14 9 5 3 1 70 15 191
2020 Non-visible minority 34 35 13 10 5 2 0 71 16 1055

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 28 14 8 9 2 2 68 18 192
2020 Non-visible minority 42 29 9 11 8 1 0 72 19 1065

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 26 9 3 4 5 2 82 8 191
2020 Non-visible minority 51 28 13 4 3 2 0 80 7 1060

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 30 21 10 3 2 1 65 14 192
2020 Non-visible minority 32 35 15 10 7 1 0 68 17 1065
2019 Visible minority 28 28 20 13 9 2 0 58 22 203
2019 Non-visible minority 19 33 23 15 9 1 0 53 24 1114
2018 Visible minority 25 25 16 16 13 4 0 53 31 166
2018 Non-visible minority 17 35 21 14 11 2 0 53 25 1209

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 39 11 5 4 2 2 79 9 192
2020 Non-visible minority 35 45 10 7 2 1 0 80 10 1065

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 30 15 8 5 3 1 71 14 192
2020 Non-visible minority 34 40 12 9 4 1 0 75 13 1065

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 29 23 8 3 2 4 64 11 190
2020 Non-visible minority 30 38 19 8 2 2 1 70 11 1060

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 30 14 5 2 5 3 77 8 190
2020 Non-visible minority 42 39 11 4 1 1 1 83 5 1063

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 68 14 7 1 1 5 5 90 2 191
2020 Non-visible minority 70 17 4 1 1 4 2 94 2 1065

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 28 9 8 3 2 1 80 11 189
2020 Non-visible minority 49 36 8 4 1 2 0 87 6 1057

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 29 11 8 4 3 1 77 12 191
2020 Non-visible minority 51 31 8 6 3 1 0 83 9 1055

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 53 28 11 2 2 3 2 84 5 190
2020 Non-visible minority 56 30 8 3 2 1 0 87 5 1062

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 14 41 15 23 4 4 0 57 28 54
2020 Non-visible minority 21 47 13 15 4 1 0 69 19 405
2019 Visible minority 17 36 18 15 8 2 4 56 25 48
2019 Non-visible minority 12 44 18 13 7 2 3 59 22 345

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 96 4 54
2020 Non-visible minority 96 4 406

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 11 50 8 21 8 0 2 62 29 52
2020 Non-visible minority 14 29 18 25 13 0 1 44 38 390
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 12 88 189
2020 Non-visible minority 9 91 1059

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 14 86 189
2020 Non-visible minority 11 89 1061
2019 Visible minority 17 83 202
2019 Non-visible minority 17 83 1114

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 33 67 26
2020 Non-visible minority 55 45 118

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 73 27 25
2020 Non-visible minority 80 20 118
2019 Visible minority 68 32 33
2019 Non-visible minority 72 28 189

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 72 22 0 6 0 0 0 94 6 18
2020 Non-visible minority 52 30 10 5 3 0 0 82 8 94
2019 Visible minority 54 36 0 4 6 0 0 90 10 23
2019 Non-visible minority 46 35 9 6 3 0 1 82 9 135

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 53 27 10 5 1 2 2 84 6 191
2020 Non-visible minority 54 30 6 5 1 2 2 87 7 1061
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 48 20 0 61 39 192
2020 Non-visible minority 32 51 17 1 62 38 1065

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 41 59 59
2020 Non-visible minority 34 66 338

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 16 26 15 18 17 3 5 46 38 61
2020 Non-visible minority 14 22 17 20 22 2 3 38 44 337

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 9 17 8 25 33 5 3 28 63 61
2020 Non-visible minority 6 16 15 25 34 1 2 23 61 337

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 20 14 6 7 1 11 69 15 192
2020 Non-visible minority 41 20 14 8 7 1 8 67 17 1066
2019 Visible minority 36 17 13 14 12 1 8 57 28 199
2019 Non-visible minority 35 19 15 12 13 0 6 58 26 1104
2018 Visible minority 32 19 13 11 15 2 8 56 29 165
2018 Non-visible minority 35 14 17 14 13 1 7 53 29 1202
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