2020 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs Canada by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 48 6 15 7 0 0 72 22 111
2020 Not a person with a disability 30 49 5 13 3 0 0 79 17 1145

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 72 18 7 1 1 1 0 91 2 111
2020 Not a person with a disability 76 17 3 2 1 1 0 94 3 1145

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 41 9 13 5 1 1 72 18 111
2020 Not a person with a disability 37 38 8 13 4 0 1 76 16 1146
2019 Person with a disability 28 30 8 15 19 0 0 58 34 89
2019 Not a person with a disability 38 32 8 14 8 0 0 70 22 1229

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 27 21 16 8 1 1 54 25 109
2020 Not a person with a disability 31 41 11 12 4 0 1 73 16 1142
2019 Person with a disability 19 36 17 17 11 0 0 55 28 90
2019 Not a person with a disability 28 38 13 15 5 0 0 66 20 1232
2018 Person with a disability 23 34 16 14 13 0 0 57 28 92
2018 Not a person with a disability 26 43 12 14 5 0 1 69 19 1292

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 38 8 10 4 1 0 78 15 110
2020 Not a person with a disability 42 38 10 7 2 0 1 81 9 1142
2019 Person with a disability 25 29 16 14 16 0 0 54 30 88
2019 Not a person with a disability 38 35 13 9 4 0 0 73 14 1226

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 31 10 8 8 2 0 75 16 111
2020 Not a person with a disability 46 29 9 10 5 0 1 76 15 1143
2019 Person with a disability 34 25 19 12 10 1 0 59 22 88
2019 Not a person with a disability 47 31 10 8 5 0 0 77 12 1224
2018 Person with a disability 41 29 9 6 13 0 2 71 20 92
2018 Not a person with a disability 43 33 9 9 5 0 0 77 14 1284

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 27 13 13 10 0 0 64 23 111
2020 Not a person with a disability 35 41 12 9 3 0 0 76 12 1148
2019 Person with a disability 25 41 19 5 10 0 0 66 14 90
2019 Not a person with a disability 33 41 12 8 5 0 0 75 13 1230
2018 Person with a disability 23 39 18 6 14 0 0 62 20 91
2018 Not a person with a disability 32 42 12 8 5 0 0 75 13 1286

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 29 10 16 9 0 1 65 25 111
2020 Not a person with a disability 37 38 11 9 4 0 0 76 13 1147
2019 Person with a disability 21 30 20 12 16 1 0 52 28 89
2019 Not a person with a disability 30 37 15 12 5 0 0 68 17 1229
2018 Person with a disability 20 23 20 11 23 3 0 44 35 91
2018 Not a person with a disability 30 35 15 10 9 0 0 65 20 1285

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 35 16 13 8 0 0 63 20 111
2020 Not a person with a disability 33 42 10 11 4 0 0 75 15 1144
2019 Person with a disability 16 38 14 18 13 0 1 55 31 89
2019 Not a person with a disability 26 40 12 14 7 0 0 66 21 1222
2018 Person with a disability 22 25 19 17 16 1 0 48 33 92
2018 Not a person with a disability 25 39 15 15 6 0 0 64 21 1288

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 33 9 4 5 0 0 82 9 111
2020 Not a person with a disability 47 39 7 6 1 0 0 86 7 1138
2019 Person with a disability 36 34 13 9 7 1 0 71 16 89
2019 Not a person with a disability 39 40 11 6 3 0 0 80 9 1223
2018 Person with a disability 43 37 11 4 5 0 0 80 8 90
2018 Not a person with a disability 43 40 9 6 2 0 0 83 8 1286

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 32 12 12 14 1 0 61 27 111
2020 Not a person with a disability 38 37 12 8 4 0 0 75 12 1145
2019 Person with a disability 22 32 18 13 14 0 0 55 27 89
2019 Not a person with a disability 31 40 13 9 5 1 0 71 15 1224
2018 Person with a disability 23 35 15 6 21 0 0 58 27 90
2018 Not a person with a disability 30 39 13 11 7 0 0 69 18 1286

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 22 9 12 4 0 1 75 17 110
2020 Not a person with a disability 48 34 12 4 1 0 0 83 5 1143
2019 Person with a disability 44 32 13 6 6 0 0 76 11 89
2019 Not a person with a disability 45 38 11 5 2 0 0 82 7 1224
2018 Person with a disability 41 33 14 10 2 0 0 74 12 89
2018 Not a person with a disability 46 37 11 5 2 0 0 82 7 1276

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 36 10 13 11 0 0 65 24 111
2020 Not a person with a disability 33 42 11 10 3 0 0 76 13 1139
2019 Person with a disability 28 27 17 12 14 1 1 56 27 89
2019 Not a person with a disability 29 40 14 11 6 0 0 69 17 1225
2018 Person with a disability 22 31 13 10 22 0 2 54 32 88
2018 Not a person with a disability 27 41 13 11 8 0 0 67 19 1282

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 30 13 11 9 1 0 67 20 110
2020 Not a person with a disability 39 38 13 7 3 0 0 77 10 1145
2019 Person with a disability 23 36 15 10 16 0 0 59 26 89
2019 Not a person with a disability 33 37 15 9 6 0 0 70 15 1227
2018 Person with a disability 22 30 15 13 19 1 0 53 32 88
2018 Not a person with a disability 32 37 14 11 6 0 0 69 17 1276

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 34 14 13 11 1 1 62 24 110
2020 Not a person with a disability 34 40 11 11 3 1 0 75 14 1133
2019 Person with a disability 24 31 15 16 14 0 0 56 29 86
2019 Not a person with a disability 28 41 14 11 5 0 0 70 16 1207
2018 Person with a disability 25 25 15 14 19 0 1 51 34 90
2018 Not a person with a disability 29 37 14 12 7 0 1 67 19 1278

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 30 16 10 9 0 0 65 18 111
2020 Not a person with a disability 42 39 10 6 2 0 0 81 8 1143
2019 Person with a disability 31 38 16 11 4 0 0 69 16 90
2019 Not a person with a disability 40 39 12 6 3 0 0 79 9 1231
2018 Person with a disability 30 37 15 9 9 1 0 67 18 89
2018 Not a person with a disability 35 42 12 7 3 0 0 78 10 1285

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 23 19 14 12 0 0 55 26 111
2020 Not a person with a disability 28 33 19 12 8 0 0 61 19 1141
2019 Person with a disability 31 34 13 9 8 0 4 68 18 89
2019 Not a person with a disability 35 32 17 9 6 0 0 68 15 1226
2018 Person with a disability 26 34 16 11 9 1 3 63 20 92
2018 Not a person with a disability 34 30 19 8 8 0 1 65 16 1291

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 21 40 15 7 2 0 23 36 111
2020 Not a person with a disability 9 23 39 21 7 1 0 28 32 1145
2019 Person with a disability 23 27 29 15 4 0 2 19 52 90
2019 Not a person with a disability 13 29 32 18 6 1 1 24 43 1225
2018 Person with a disability 26 24 29 16 4 1 0 20 50 92
2018 Not a person with a disability 15 30 33 15 6 0 1 21 46 1283

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 21 33 24 11 0 0 35 32 111
2020 Not a person with a disability 7 16 27 31 15 3 1 48 24 1138
2019 Person with a disability 26 21 31 11 6 1 3 18 49 90
2019 Not a person with a disability 16 27 27 18 8 2 1 27 44 1225
2018 Person with a disability 27 19 27 13 10 4 0 24 48 92
2018 Not a person with a disability 18 29 28 15 7 2 1 23 48 1281

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 23 26 19 7 3 2 27 45 110
2020 Not a person with a disability 14 25 34 16 7 2 1 24 41 1142
2019 Person with a disability 28 20 26 12 7 2 6 20 52 89
2019 Not a person with a disability 23 29 27 13 5 1 2 18 54 1228
2018 Person with a disability 28 27 25 11 5 2 3 16 57 92
2018 Not a person with a disability 24 29 29 11 5 1 1 16 55 1288

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 19 28 24 6 0 0 30 41 110
2020 Not a person with a disability 12 22 34 22 8 1 1 30 35 1141
2019 Person with a disability 13 16 36 20 7 2 7 29 32 89
2019 Not a person with a disability 14 21 31 22 10 1 1 32 36 1225
2018 Person with a disability 20 17 29 25 7 0 2 33 38 92
2018 Not a person with a disability 15 24 31 20 8 1 1 29 39 1278

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 22 21 20 6 1 2 27 52 111
2020 Not a person with a disability 15 23 27 22 11 1 1 34 39 1142
2019 Person with a disability 32 14 23 11 7 1 10 21 53 90
2019 Not a person with a disability 20 24 24 18 9 2 2 29 46 1229
2018 Person with a disability 29 18 14 23 11 1 3 36 50 92
2018 Not a person with a disability 24 24 27 15 8 1 2 23 49 1284

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 21 25 22 10 5 0 33 41 111
2020 Not a person with a disability 9 17 28 27 14 3 1 43 27 1136
2019 Person with a disability 16 30 27 14 6 0 8 21 50 88
2019 Not a person with a disability 16 21 28 20 9 2 2 31 39 1228
2018 Person with a disability 23 32 21 12 5 3 5 18 59 92
2018 Not a person with a disability 18 24 29 18 7 2 2 26 43 1274

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 23 31 15 5 5 1 21 46 111
2020 Not a person with a disability 15 23 34 15 9 2 1 25 40 1142
2019 Person with a disability 29 17 25 16 5 1 7 23 50 90
2019 Not a person with a disability 21 26 30 13 6 2 1 19 49 1231
2018 Person with a disability 21 27 19 20 6 2 4 27 52 91
2018 Not a person with a disability 21 28 29 13 6 2 1 19 51 1284

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 26 35 15 5 1 0 20 44 111
2020 Not a person with a disability 9 26 37 20 8 0 0 28 35 1146
2019 Person with a disability 21 17 34 16 7 1 5 24 40 90
2019 Not a person with a disability 18 24 30 18 9 1 1 27 42 1230
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 27 20 11 10 8 4 54 24 110
2020 Not a person with a disability 30 33 15 7 4 7 4 70 13 1146
2019 Person with a disability 13 30 14 18 17 5 3 47 38 90
2019 Not a person with a disability 27 32 16 9 7 6 4 65 18 1231
2018 Person with a disability 19 25 14 8 20 6 8 51 32 92
2018 Not a person with a disability 21 34 16 11 8 6 3 61 21 1282

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 24 15 10 10 2 0 64 21 111
2020 Not a person with a disability 53 27 8 8 3 1 0 81 11 1144
2019 Person with a disability 24 27 12 19 14 1 2 53 35 90
2019 Not a person with a disability 46 29 9 9 5 1 0 77 14 1227
2018 Person with a disability 33 23 10 14 18 3 0 58 32 92
2018 Not a person with a disability 42 30 9 10 7 1 0 73 17 1280

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 29 9 9 5 1 0 77 14 110
2020 Not a person with a disability 60 27 6 4 2 0 0 88 6 1140
2019 Person with a disability 32 32 9 17 10 1 0 64 27 89
2019 Not a person with a disability 51 33 8 6 3 0 0 84 9 1225
2018 Person with a disability 36 43 7 6 7 2 0 80 13 92
2018 Not a person with a disability 47 34 8 8 3 0 0 81 11 1277

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 25 19 6 7 2 0 68 13 110
2020 Not a person with a disability 51 34 9 4 2 0 0 86 5 1138
2019 Person with a disability 28 26 22 10 10 1 3 56 21 90
2019 Not a person with a disability 46 35 13 4 2 1 0 81 6 1231
2018 Person with a disability 28 30 19 10 10 3 0 60 20 92
2018 Not a person with a disability 40 40 11 5 3 1 0 81 8 1282

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 28 9 5 10 3 1 75 16 110
2020 Not a person with a disability 51 25 9 3 4 5 3 83 8 1144
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 29 10 7 3 1 1 79 10 111
2020 Not a person with a disability 59 24 9 3 2 1 2 85 5 1147
2019 Person with a disability 36 25 17 9 9 1 4 64 19 90
2019 Not a person with a disability 48 30 12 4 3 2 3 81 7 1234

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 29 15 10 7 1 1 67 18 111
2020 Not a person with a disability 48 29 9 8 4 0 1 78 12 1149
2019 Person with a disability 28 34 14 8 15 1 0 63 23 89
2019 Not a person with a disability 41 30 13 9 5 1 1 72 15 1231
2018 Person with a disability 31 27 16 9 14 2 1 59 24 90
2018 Not a person with a disability 37 34 11 9 7 1 1 73 16 1281

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 22 16 6 7 3 0 70 14 111
2020 Not a person with a disability 56 25 9 4 4 1 1 83 8 1143

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 30 7 13 8 0 0 71 22 110
2020 Not a person with a disability 52 29 9 5 4 1 0 81 10 1146
2019 Person with a disability 23 44 12 8 13 0 0 67 21 89
2019 Not a person with a disability 45 29 11 8 5 1 0 76 13 1229
2018 Person with a disability 35 36 6 12 8 1 1 73 21 91
2018 Not a person with a disability 44 28 13 9 6 1 0 72 15 1277

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 50 50 109
2020 Not a person with a disability 41 59 1148

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 19 11 2 1 4 6 85 3 111
2020 Not a person with a disability 62 17 7 1 1 3 8 89 3 1146

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 27 13 7 5 0 0 75 12 110
2020 Not a person with a disability 57 25 7 7 3 0 0 83 9 1148
2019 Person with a disability 34 31 16 7 11 1 0 66 18 90
2019 Not a person with a disability 49 30 10 7 4 1 0 79 11 1233
2018 Person with a disability 39 29 12 7 10 1 1 70 18 91
2018 Not a person with a disability 47 28 10 8 7 0 0 75 15 1278
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 24 16 13 7 9 1 60 22 111
2020 Not a person with a disability 41 31 12 7 3 6 0 76 11 1146
2019 Person with a disability 20 31 16 13 16 5 0 53 31 89
2019 Not a person with a disability 27 35 15 10 6 6 0 67 17 1224
2018 Person with a disability 22 23 15 13 16 10 0 50 33 92
2018 Not a person with a disability 26 32 19 11 6 6 1 62 18 1290

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 30 18 11 10 2 2 59 23 111
2020 Not a person with a disability 37 34 12 9 5 3 0 73 14 1144
2019 Person with a disability 18 30 15 21 15 1 0 48 37 90
2019 Not a person with a disability 23 35 17 13 8 3 0 60 22 1228
2018 Person with a disability 19 22 23 11 23 1 0 42 35 92
2018 Not a person with a disability 23 32 19 15 9 2 0 56 25 1284

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 29 21 17 10 6 0 50 28 111
2020 Not a person with a disability 25 37 17 11 6 4 0 65 18 1143
2019 Person with a disability 9 20 26 18 22 5 1 30 42 89
2019 Not a person with a disability 18 28 20 19 11 4 0 48 31 1224
2018 Person with a disability 14 18 20 21 20 5 0 34 44 92
2018 Not a person with a disability 14 28 23 19 10 5 0 45 31 1284

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 35 14 17 14 1 0 54 32 111
2020 Not a person with a disability 26 36 16 14 7 1 0 63 21 1145
2019 Person with a disability 9 18 25 24 23 1 0 27 48 89
2019 Not a person with a disability 16 29 18 21 13 2 0 46 35 1227
2018 Person with a disability 11 25 15 28 21 1 0 36 49 92
2018 Not a person with a disability 14 27 19 24 14 2 0 42 38 1289

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 24 15 7 5 3 1 71 13 111
2020 Not a person with a disability 46 25 14 4 3 5 3 77 8 1147
2019 Person with a disability 41 26 12 4 8 7 2 74 13 90
2019 Not a person with a disability 43 24 13 7 4 7 3 74 11 1234
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 38 18 15 6 1 1 60 22 109
2020 Not a person with a disability 26 42 17 11 3 1 0 69 13 1146
2019 Person with a disability 20 34 23 13 11 0 0 53 23 89
2019 Not a person with a disability 20 41 18 15 6 1 0 61 21 1232
2018 Person with a disability 17 34 19 19 11 1 0 51 30 91
2018 Not a person with a disability 19 42 18 14 6 1 0 62 20 1287

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 28 27 18 12 4 0 41 31 109
2020 Not a person with a disability 17 35 17 19 9 3 0 54 28 1138
2019 Person with a disability 6 27 20 19 26 1 0 34 46 89
2019 Not a person with a disability 12 25 20 25 16 2 0 38 42 1226

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 26 10 12 15 2 0 62 28 111
2020 Not a person with a disability 29 37 15 10 4 3 1 69 15 1145
2019 Person with a disability 24 27 15 15 17 1 0 52 33 89
2019 Not a person with a disability 26 36 15 13 6 3 1 64 20 1232
2018 Person with a disability 24 30 10 11 18 6 1 58 31 92
2018 Not a person with a disability 24 36 17 13 6 3 1 63 19 1286

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 29 25 9 10 6 0 53 20 111
2020 Not a person with a disability 30 38 19 8 2 3 0 70 11 1143
2019 Person with a disability 18 27 27 9 18 0 0 45 28 90
2019 Not a person with a disability 21 35 23 12 6 3 0 58 18 1225
2018 Person with a disability 18 28 23 15 14 2 0 47 29 92
2018 Not a person with a disability 22 35 23 12 5 2 0 59 17 1284

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 13 20 19 24 7 2 30 47 111
2020 Not a person with a disability 22 21 19 13 9 13 3 52 26 1145
2019 Person with a disability 9 23 21 11 30 4 2 34 43 89
2019 Not a person with a disability 16 21 21 15 12 13 2 43 31 1231
2018 Person with a disability 9 22 18 10 33 9 0 33 47 91
2018 Not a person with a disability 13 20 23 15 14 13 3 39 34 1281

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 26 17 22 17 3 1 42 40 110
2020 Not a person with a disability 28 34 17 12 5 3 0 65 17 1145
2019 Person with a disability 16 25 17 21 18 4 0 43 40 88
2019 Not a person with a disability 23 34 18 14 8 3 0 58 23 1228
2018 Person with a disability 17 27 13 17 20 7 0 47 39 92
2018 Not a person with a disability 21 35 19 13 9 3 0 58 23 1288

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 20 15 16 28 5 2 37 47 110
2020 Not a person with a disability 27 33 13 12 10 3 2 63 23 1145
2019 Person with a disability 7 27 11 19 31 4 1 36 53 90
2019 Not a person with a disability 22 31 15 13 14 3 1 56 28 1230
2018 Person with a disability 13 21 13 19 32 3 0 34 53 91
2018 Not a person with a disability 20 32 16 15 14 2 1 54 30 1285

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 23 15 11 9 0 5 62 22 109
2020 Not a person with a disability 50 23 15 6 3 0 3 75 9 1148
2019 Person with a disability 34 25 22 7 9 0 3 61 16 89
2019 Not a person with a disability 52 23 13 5 2 1 3 79 7 1232

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 24 12 10 8 2 5 68 19 109
2020 Not a person with a disability 47 26 16 6 2 1 2 75 8 1147
2019 Person with a disability 26 29 22 5 10 3 4 60 16 90
2019 Not a person with a disability 47 24 15 5 4 2 3 74 10 1226

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 12 9 3 7 8 4 79 11 109
2020 Not a person with a disability 78 9 4 2 1 3 3 92 4 1142
2019 Person with a disability 48 13 10 10 11 6 3 66 23 90
2019 Not a person with a disability 71 11 5 2 3 5 3 90 5 1227

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 26 7 5 6 5 5 80 13 109
2020 Not a person with a disability 77 8 4 1 1 2 6 93 3 1143
2019 Person with a disability 39 18 10 9 14 6 5 64 25 89
2019 Not a person with a disability 76 7 3 1 1 3 9 94 3 1228

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 40 20 12 9 4 0 58 21 111
2020 Not a person with a disability 24 44 17 8 3 4 0 71 11 1147
2019 Person with a disability 13 35 13 22 14 3 0 50 37 89
2019 Not a person with a disability 18 42 19 11 5 5 1 63 17 1228
2018 Person with a disability 11 33 14 21 18 4 0 45 41 91
2018 Not a person with a disability 17 39 23 12 5 4 0 58 18 1287

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 40 12 9 9 4 0 69 19 110
2020 Not a person with a disability 36 40 12 7 3 2 0 77 10 1140
2019 Person with a disability 19 38 11 17 16 0 0 57 32 89
2019 Not a person with a disability 32 40 15 8 3 2 0 73 11 1229
2018 Person with a disability 27 32 19 11 10 2 0 60 21 91
2018 Not a person with a disability 36 43 12 5 3 2 0 80 8 1281

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 31 13 8 8 10 0 68 18 109
2020 Not a person with a disability 38 37 12 6 2 5 1 79 8 1148
2019 Person with a disability 28 32 8 16 15 1 0 61 31 90
2019 Not a person with a disability 35 40 14 5 2 4 0 78 8 1229
2018 Person with a disability 31 30 15 11 7 5 2 65 19 92
2018 Not a person with a disability 35 41 12 6 2 4 0 79 8 1281

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 27 23 9 6 10 0 58 17 111
2020 Not a person with a disability 34 36 15 5 3 6 1 75 9 1145

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 26 10 7 12 1 1 70 20 111
2020 Not a person with a disability 42 33 10 5 4 4 1 79 9 1142

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 37 10 7 7 2 0 76 14 110
2020 Not a person with a disability 52 33 8 5 1 0 0 86 6 1141
2019 Person with a disability 27 35 17 10 11 0 0 62 21 90
2019 Not a person with a disability 43 38 11 4 3 1 0 82 7 1232
2018 Person with a disability 34 33 12 9 11 1 0 68 20 92
2018 Not a person with a disability 43 39 10 5 2 0 0 82 7 1284

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 32 20 15 10 1 1 54 25 111
2020 Not a person with a disability 35 32 17 10 5 1 0 68 15 1145
2019 Person with a disability 21 24 22 11 23 0 0 45 33 90
2019 Not a person with a disability 27 32 21 11 8 1 0 60 19 1229
2018 Person with a disability 25 23 23 10 18 1 0 48 29 91
2018 Not a person with a disability 27 32 20 12 7 1 0 60 19 1282

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 34 20 14 10 1 0 56 24 109
2020 Not a person with a disability 34 37 15 9 5 0 0 71 14 1138
2019 Person with a disability 20 33 18 13 17 0 0 53 30 89
2019 Not a person with a disability 27 36 18 12 7 1 0 63 19 1227
2018 Person with a disability 25 24 22 13 15 1 0 49 28 91
2018 Not a person with a disability 27 35 19 12 6 1 0 63 18 1283

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 22 20 16 16 1 2 46 33 111
2020 Not a person with a disability 33 24 19 13 7 4 0 60 20 1145
2019 Person with a disability 23 16 22 8 27 3 2 41 36 90
2019 Not a person with a disability 25 26 21 14 10 4 0 53 25 1233
2018 Person with a disability 27 16 15 14 22 5 1 45 39 92
2018 Not a person with a disability 25 26 22 14 10 3 0 53 25 1285
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 49 21 30 111
2020 Not a person with a disability 33 30 37 1149
2019 Person with a disability 47 15 38 90
2019 Not a person with a disability 37 25 38 1232
2018 Person with a disability 50 22 28 92
2018 Not a person with a disability 41 26 33 1291

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 7 33 42 5 0 13 54
2020 Not a person with a disability 14 28 41 5 2 10 386
2019 Person with a disability 12 15 47 9 10 7 42
2019 Not a person with a disability 7 24 46 4 10 8 453
2018 Person with a disability 7 33 34 3 9 14 45
2018 Not a person with a disability 10 28 39 5 8 9 530
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 110
2020 Not a person with a disability 8 92 1147
2019 Person with a disability 39 61 90
2019 Not a person with a disability 13 87 1228
2018 Person with a disability 34 66 92
2018 Not a person with a disability 15 85 1285

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 48 52 29
2020 Not a person with a disability 37 63 95
2019 Person with a disability 56 44 35
2019 Not a person with a disability 43 57 155
2018 Person with a disability 36 64 32
2018 Not a person with a disability 47 53 201

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 59 41 29
2020 Not a person with a disability 73 27 95
2019 Person with a disability 77 23 35
2019 Not a person with a disability 62 38 155
2018 Person with a disability 71 29 32
2018 Not a person with a disability 58 42 201

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 32
2018 Not a person with a disability 0 100 201

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 17 83 35
2019 Not a person with a disability 4 96 155

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 29
2020 Not a person with a disability 5 95 95

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 49 51 29
2020 Not a person with a disability 40 60 95
2019 Person with a disability 46 54 35
2019 Not a person with a disability 43 57 154
2018 Person with a disability 45 55 32
2018 Not a person with a disability 41 59 202

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 50 50 29
2020 Not a person with a disability 46 54 95
2019 Person with a disability 57 43 35
2019 Not a person with a disability 41 59 154
2018 Person with a disability 58 42 32
2018 Not a person with a disability 43 57 202

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 45 55 29
2020 Not a person with a disability 47 53 95
2019 Person with a disability 69 31 35
2019 Not a person with a disability 42 58 154
2018 Person with a disability 62 38 32
2018 Not a person with a disability 54 46 202

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 29
2020 Not a person with a disability 42 58 95
2019 Person with a disability 58 42 35
2019 Not a person with a disability 40 60 154
2018 Person with a disability 42 58 32
2018 Not a person with a disability 36 64 202

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 55 45 29
2020 Not a person with a disability 32 68 95
2019 Person with a disability 49 51 35
2019 Not a person with a disability 29 71 154
2018 Person with a disability 53 47 32
2018 Not a person with a disability 39 61 202

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 65 35 29
2020 Not a person with a disability 54 46 95
2019 Person with a disability 70 30 35
2019 Not a person with a disability 59 41 154
2018 Person with a disability 71 29 32
2018 Not a person with a disability 55 45 202

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 51 49 29
2020 Not a person with a disability 40 60 95
2019 Person with a disability 43 57 35
2019 Not a person with a disability 35 65 154
2018 Person with a disability 41 59 32
2018 Not a person with a disability 32 68 202

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 20 80 35
2019 Not a person with a disability 10 90 154

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 21 79 29
2020 Not a person with a disability 8 92 95
2019 Person with a disability 18 82 35
2019 Not a person with a disability 12 88 154

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 51 49 29
2020 Not a person with a disability 50 50 95
2019 Person with a disability 49 51 35
2019 Not a person with a disability 39 61 154
2018 Person with a disability 54 46 32
2018 Not a person with a disability 45 55 202

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 20 80 29
2020 Not a person with a disability 19 81 95
2019 Person with a disability 23 77 35
2019 Not a person with a disability 29 71 154
2018 Person with a disability 31 69 32
2018 Not a person with a disability 27 73 202

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 21 79 29
2020 Not a person with a disability 9 91 95
2019 Person with a disability 25 75 35
2019 Not a person with a disability 12 88 154

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 47 53 29
2020 Not a person with a disability 54 46 95
2019 Person with a disability 69 31 35
2019 Not a person with a disability 51 49 154
2018 Person with a disability 52 48 32
2018 Not a person with a disability 62 38 201

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 28 72 29
2020 Not a person with a disability 30 70 95
2019 Person with a disability 30 70 35
2019 Not a person with a disability 21 79 154
2018 Person with a disability 23 77 32
2018 Not a person with a disability 26 74 201

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 18 82 35
2019 Not a person with a disability 13 87 154

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 32 68 29
2020 Not a person with a disability 11 89 95
2019 Person with a disability 23 77 35
2019 Not a person with a disability 12 88 154
2018 Person with a disability 27 73 32
2018 Not a person with a disability 10 90 201

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 32
2018 Not a person with a disability 9 91 201

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 15 85 35
2019 Not a person with a disability 18 82 154

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 30 70 29
2020 Not a person with a disability 12 88 95
2018 Person with a disability 18 82 32
2018 Not a person with a disability 11 89 201

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 21 79 29
2020 Not a person with a disability 23 77 95
2019 Person with a disability 23 77 35
2019 Not a person with a disability 30 70 154
2018 Person with a disability 19 81 32
2018 Not a person with a disability 27 73 201

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 31
2018 Not a person with a disability 5 95 197

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 31
2018 Not a person with a disability 8 92 197

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 19 81 31
2018 Not a person with a disability 17 83 197

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 14 86 31
2018 Not a person with a disability 10 90 197

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 25 75 31
2018 Not a person with a disability 12 88 197

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 37 63 31
2018 Not a person with a disability 37 63 197

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 20 80 31
2018 Not a person with a disability 11 89 197

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 57 43 31
2018 Not a person with a disability 48 52 197

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 73 27 31
2018 Not a person with a disability 61 39 197

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 17 18 13 14 22 5 40 36 111
2020 Not a person with a disability 17 16 18 8 5 31 6 51 20 1148
2019 Person with a disability 3 14 19 10 25 24 6 25 49 90
2019 Not a person with a disability 14 16 21 8 8 26 7 45 24 1236
2018 Person with a disability 7 10 26 9 22 20 6 23 42 91
2018 Not a person with a disability 11 17 21 10 8 26 6 42 27 1288

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 28 23 10 12 7 2 51 24 111
2020 Not a person with a disability 28 28 19 8 4 13 1 65 13 1146
2019 Person with a disability 15 23 12 16 23 11 0 43 44 88
2019 Not a person with a disability 24 29 20 8 5 12 1 61 16 1230
2018 Person with a disability 14 25 24 11 16 9 0 43 30 92
2018 Not a person with a disability 20 31 20 10 6 11 1 58 19 1287
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 21 79 111
2020 Not a person with a disability 5 95 1148
2019 Person with a disability 29 71 90
2019 Not a person with a disability 7 93 1231
2018 Person with a disability 28 72 91
2018 Not a person with a disability 7 93 1288

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 24
2020 Not a person with a disability 35 65 61
2019 Person with a disability 52 48 26
2019 Not a person with a disability 38 62 83
2018 Person with a disability 27 73 25
2018 Not a person with a disability 40 60 89

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 67 33 24
2020 Not a person with a disability 76 24 61

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 41 59 26
2019 Not a person with a disability 36 64 82
2018 Person with a disability 33 67 25
2018 Not a person with a disability 47 53 89

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 28 72 26
2019 Not a person with a disability 32 68 82

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 30 70 23
2020 Not a person with a disability 23 77 61
2019 Person with a disability 37 63 26
2019 Not a person with a disability 22 78 82
2018 Person with a disability 25 75 25
2018 Not a person with a disability 28 72 89

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 38 62 23
2020 Not a person with a disability 28 72 61
2019 Person with a disability 23 77 26
2019 Not a person with a disability 26 74 82
2018 Person with a disability 19 81 25
2018 Not a person with a disability 32 68 89

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 23
2020 Not a person with a disability 19 81 61
2019 Person with a disability 20 80 26
2019 Not a person with a disability 11 89 82
2018 Person with a disability 22 78 25
2018 Not a person with a disability 12 88 89

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 62 38 24
2020 Not a person with a disability 30 70 61
2019 Person with a disability 56 44 26
2019 Not a person with a disability 30 70 81
2018 Person with a disability 23 77 25
2018 Not a person with a disability 33 67 89

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 32 68 24
2020 Not a person with a disability 16 84 61
2019 Person with a disability 20 80 26
2019 Not a person with a disability 6 94 81
2018 Person with a disability 18 82 25
2018 Not a person with a disability 14 86 89

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 23 77 26
2019 Not a person with a disability 7 93 81
2018 Person with a disability 23 77 25
2018 Not a person with a disability 7 93 89

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 25
2018 Not a person with a disability 8 92 89

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 18 82 25
2018 Not a person with a disability 13 87 89

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 24
2020 Not a person with a disability 45 55 61
2019 Person with a disability 28 72 26
2019 Not a person with a disability 49 51 81
2018 Person with a disability 46 54 25
2018 Not a person with a disability 49 51 89

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 24 76 23
2018 Not a person with a disability 9 91 84

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 21 79 23
2018 Not a person with a disability 13 87 84

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 39 61 23
2018 Not a person with a disability 29 71 84

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 51 49 23
2018 Not a person with a disability 48 52 84

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 63 37 23
2018 Not a person with a disability 52 48 84

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 8 17 20 10 11 28 6 39 31 111
2020 Not a person with a disability 17 18 18 4 3 35 5 58 12 1146
2019 Person with a disability 5 13 25 7 21 27 3 25 39 90
2019 Not a person with a disability 15 15 23 4 4 30 8 49 13 1233
2018 Person with a disability 7 11 26 4 17 31 4 28 32 92
2018 Not a person with a disability 12 17 24 5 5 32 6 46 15 1288

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 27 20 11 10 9 2 54 23 111
2020 Not a person with a disability 29 31 19 5 2 13 1 69 9 1144
2019 Person with a disability 14 23 19 10 20 14 0 43 35 90
2019 Not a person with a disability 25 28 21 4 3 15 2 65 10 1228
2018 Person with a disability 15 24 23 9 13 14 1 47 26 91
2018 Not a person with a disability 21 30 21 5 5 16 2 62 12 1285
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 26 18 7 15 1 2 59 22 111
2020 Not a person with a disability 37 27 18 8 9 0 1 65 17 1145

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 32 24 5 12 1 1 59 17 110
2020 Not a person with a disability 33 30 21 9 6 0 1 63 16 1145
2019 Person with a disability 10 23 23 14 28 0 1 34 43 90
2019 Not a person with a disability 21 26 21 14 15 0 1 48 30 1234
2018 Person with a disability 15 24 28 13 17 2 1 40 31 92
2018 Not a person with a disability 18 24 22 17 17 0 2 43 35 1283

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 25 23 18 19 0 0 39 38 111
2020 Not a person with a disability 17 22 26 18 17 0 0 39 35 1145
2019 Person with a disability 22 25 20 17 15 0 1 47 32 90
2019 Not a person with a disability 20 27 24 16 12 0 0 47 28 1230
2018 Person with a disability 18 17 23 13 27 1 1 36 41 92
2018 Not a person with a disability 16 23 31 16 14 0 0 39 30 1281

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 24 24 11 18 0 2 46 29 111
2020 Not a person with a disability 20 27 23 16 13 0 0 48 29 1144
2019 Person with a disability 23 22 27 12 13 1 2 46 26 87
2019 Not a person with a disability 23 28 23 14 10 1 1 52 25 1225
2018 Person with a disability 24 18 22 14 18 2 3 44 34 92
2018 Not a person with a disability 19 27 24 17 11 0 1 47 29 1279

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 23 16 20 23 0 1 40 43 109
2020 Not a person with a disability 20 21 26 15 16 1 0 42 32 1139
2019 Person with a disability 17 9 19 24 23 1 6 28 51 89
2019 Not a person with a disability 18 22 23 18 18 1 1 40 37 1230
2018 Person with a disability 22 15 10 12 38 0 2 38 52 91
2018 Not a person with a disability 17 19 24 19 19 0 1 37 38 1278

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 26 16 8 11 0 4 64 20 109
2020 Not a person with a disability 39 23 17 10 9 0 1 63 19 1147
2019 Person with a disability 34 22 14 8 11 1 11 63 21 90
2019 Not a person with a disability 45 24 15 6 6 1 3 72 13 1227
2018 Person with a disability 50 11 12 8 10 0 10 67 19 92
2018 Not a person with a disability 40 26 14 9 7 0 5 69 16 1277

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 29 20 13 18 0 0 49 31 111
2020 Not a person with a disability 25 25 21 17 11 0 0 51 28 1143
2019 Person with a disability 17 27 27 13 13 0 2 45 27 90
2019 Not a person with a disability 32 26 22 11 8 0 0 59 20 1229
2018 Person with a disability 32 22 22 8 14 0 1 56 22 88
2018 Not a person with a disability 28 25 22 12 11 0 1 54 24 1283

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 24 17 9 15 0 7 56 26 111
2020 Not a person with a disability 34 24 16 10 9 0 6 62 21 1145

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 28 20 14 12 1 2 53 27 111
2020 Not a person with a disability 31 36 19 9 3 1 0 68 12 1144
2019 Person with a disability 22 26 24 20 8 0 0 48 29 87
2019 Not a person with a disability 25 34 22 11 6 1 1 60 18 1232
2018 Person with a disability 19 27 21 12 16 0 6 48 29 92
2018 Not a person with a disability 22 33 25 11 7 1 1 56 19 1280

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 31 23 14 13 0 2 49 28 111
2020 Not a person with a disability 26 32 22 13 6 1 0 59 19 1140
2019 Person with a disability 19 24 24 19 13 0 1 44 32 89
2019 Not a person with a disability 20 30 23 16 10 0 1 50 26 1230
2018 Person with a disability 8 33 19 16 20 1 3 43 37 91
2018 Not a person with a disability 18 28 27 17 9 0 1 46 27 1277

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 26 20 16 15 0 0 49 31 111
2020 Not a person with a disability 30 29 22 11 8 0 0 59 19 1145
2019 Person with a disability 17 23 16 25 19 0 1 40 44 89
2019 Not a person with a disability 23 28 23 15 11 1 0 52 25 1232
2018 Person with a disability 26 13 21 19 18 1 2 40 38 92
2018 Not a person with a disability 21 26 25 16 10 0 1 48 26 1277

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 21 21 8 12 0 2 58 20 110
2020 Not a person with a disability 47 26 14 7 5 0 0 73 13 1141
2019 Person with a disability 21 24 18 13 17 3 4 48 32 89
2019 Not a person with a disability 41 26 17 9 6 0 1 68 16 1230

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 31 22 18 10 0 1 49 28 111
2020 Not a person with a disability 26 31 23 13 7 0 0 57 20 1148

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 31 19 19 8 0 0 54 26 110
2020 Not a person with a disability 28 31 24 11 6 0 0 59 17 1147
2019 Person with a disability 29 30 18 11 8 1 1 61 20 89
2019 Not a person with a disability 32 32 19 11 5 0 0 65 16 1227
2018 Person with a disability 25 27 23 11 12 1 1 53 23 91
2018 Not a person with a disability 28 32 22 11 6 0 1 61 17 1274

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 33 19 5 5 1 0 71 10 111
2020 Not a person with a disability 46 27 15 7 3 0 1 74 10 1142
2019 Person with a disability 25 27 16 10 18 1 4 54 29 88
2019 Not a person with a disability 46 23 16 7 6 0 1 70 14 1223
2018 Person with a disability 36 21 11 9 13 1 9 64 24 88
2018 Not a person with a disability 46 22 13 10 6 0 2 70 17 1273

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 32 25 10 12 0 0 52 22 111
2020 Not a person with a disability 23 34 24 12 7 0 0 57 19 1146

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 27 11 6 4 1 2 78 11 111
2020 Not a person with a disability 70 16 5 1 2 0 5 91 3 1143
2019 Person with a disability 35 14 21 16 13 0 1 50 29 88
2019 Not a person with a disability 69 13 7 2 2 1 7 88 4 1231
2018 Person with a disability 41 20 9 9 11 2 9 68 22 92
2018 Not a person with a disability 67 15 6 3 2 1 6 88 5 1273

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 18 7 6 9 1 3 76 16 111
2020 Not a person with a disability 79 9 3 3 2 1 3 92 5 1142
2019 Person with a disability 40 17 13 13 13 3 0 59 27 90
2019 Not a person with a disability 71 13 5 4 4 1 3 86 8 1226
2018 Person with a disability 43 15 10 2 19 2 8 65 23 92
2018 Not a person with a disability 66 14 6 4 5 1 4 84 10 1272

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 31 11 2 4 1 1 83 6 111
2020 Not a person with a disability 69 20 6 2 1 0 2 90 4 1139
2019 Person with a disability 45 24 17 3 7 2 2 72 10 89
2019 Not a person with a disability 56 25 11 4 2 1 1 83 6 1225
2018 Person with a disability 50 18 16 7 4 1 4 72 11 92
2018 Not a person with a disability 54 26 11 4 3 0 2 82 7 1283

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 17 10 7 9 1 1 74 16 110
2020 Not a person with a disability 68 16 7 5 4 0 1 84 9 1141
2019 Person with a disability 45 18 10 12 13 1 1 64 25 90
2019 Not a person with a disability 60 17 10 6 6 1 1 78 12 1225
2018 Person with a disability 44 15 9 13 17 0 2 61 30 90
2018 Not a person with a disability 53 20 12 7 7 0 2 74 14 1281

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 67 10 5 3 1 0 14 91 4 110
2020 Not a person with a disability 66 12 5 2 1 0 15 91 3 1143
2019 Person with a disability 48 8 3 1 4 0 35 87 8 89
2019 Not a person with a disability 58 13 5 3 1 0 19 88 5 1219
2018 Person with a disability 46 11 5 0 3 0 35 87 5 91
2018 Not a person with a disability 55 14 6 2 2 0 22 88 4 1280

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 23 10 6 3 2 1 81 9 111
2020 Not a person with a disability 67 19 7 3 1 0 3 89 4 1145
2019 Person with a disability 55 17 12 1 5 0 11 81 6 88
2019 Not a person with a disability 66 18 7 2 1 1 4 89 3 1225
2018 Person with a disability 54 16 10 1 0 1 18 86 1 92
2018 Not a person with a disability 64 17 8 3 1 0 6 87 5 1279

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 20 12 5 4 1 2 79 9 110
2020 Not a person with a disability 75 14 5 2 2 0 2 90 4 1145
2019 Person with a disability 44 18 10 2 18 2 6 67 22 90
2019 Not a person with a disability 71 12 6 3 5 0 3 85 9 1228
2018 Person with a disability 48 20 9 3 12 0 8 74 16 92
2018 Not a person with a disability 65 14 8 5 4 0 5 83 9 1285

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 34 17 8 9 1 2 65 18 111
2020 Not a person with a disability 43 31 16 5 3 0 1 76 8 1144
2019 Person with a disability 29 30 19 8 9 2 4 63 17 90
2019 Not a person with a disability 54 25 14 3 3 0 1 80 6 1224
2018 Person with a disability 37 24 16 15 1 0 6 65 18 92
2018 Not a person with a disability 50 25 15 5 3 0 2 77 8 1284

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 39 26 7 9 2 0 57 16 111
2020 Not a person with a disability 27 41 23 5 4 0 0 69 8 1148

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 6 28 30 25 11 0 0 33 36 111
2020 Not a person with a disability 12 30 36 15 6 0 0 42 21 1149
2019 Person with a disability 5 25 41 17 12 0 0 30 29 89
2019 Not a person with a disability 14 33 34 14 5 0 0 47 19 1233
2018 Person with a disability 5 21 38 20 16 0 0 27 36 92
2018 Not a person with a disability 12 29 36 16 6 0 0 42 22 1288

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 31 23 21 3 0 0 24 53 111
2020 Not a person with a disability 12 23 39 19 7 0 0 25 35 1145
2019 Person with a disability 18 33 30 16 3 0 0 19 51 90
2019 Not a person with a disability 10 22 38 20 9 0 0 29 32 1222
2018 Person with a disability 25 21 32 12 10 1 0 22 46 91
2018 Not a person with a disability 12 20 39 19 9 0 0 29 33 1275

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 39 11 4 8 2 0 77 12 111
2020 Not a person with a disability 41 39 11 5 2 2 0 82 7 1140
2019 Person with a disability 17 33 18 15 12 5 0 53 29 90
2019 Not a person with a disability 24 41 19 9 4 3 0 67 13 1230
2018 Person with a disability 20 37 19 13 10 1 0 58 23 91
2018 Not a person with a disability 26 45 16 7 3 2 0 73 11 1287

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 31 12 16 11 1 1 60 28 110
2020 Not a person with a disability 35 36 14 9 5 2 0 72 14 1136

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 36 5 17 15 0 0 63 32 111
2020 Not a person with a disability 42 28 11 10 7 1 0 72 17 1146

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 35 11 3 7 2 1 78 11 110
2020 Not a person with a disability 52 27 12 4 2 2 0 81 7 1141

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 33 16 17 14 1 1 53 31 111
2020 Not a person with a disability 33 34 16 9 5 1 0 69 15 1146
2019 Person with a disability 12 25 20 20 21 2 0 38 42 90
2019 Not a person with a disability 20 33 23 14 8 1 0 54 23 1233
2018 Person with a disability 8 35 21 10 25 1 0 43 36 92
2018 Not a person with a disability 19 34 21 15 10 2 0 54 25 1288

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 48 11 7 5 2 0 77 12 111
2020 Not a person with a disability 36 44 10 7 2 1 0 80 10 1146

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 43 12 6 7 2 1 73 14 111
2020 Not a person with a disability 35 38 12 9 4 1 0 74 13 1145

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 43 17 9 4 0 1 70 13 110
2020 Not a person with a disability 30 36 20 8 2 2 1 68 11 1140

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 35 15 4 2 2 2 78 6 111
2020 Not a person with a disability 43 38 12 4 1 2 1 83 6 1142

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 78 14 3 1 1 3 1 95 2 111
2020 Not a person with a disability 69 17 5 1 1 4 3 93 2 1146

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 38 8 7 5 3 0 80 12 110
2020 Not a person with a disability 50 35 8 5 1 2 0 86 6 1136

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 32 10 6 6 2 0 77 12 110
2020 Not a person with a disability 51 31 8 6 3 1 0 83 9 1136

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 30 9 5 6 3 1 79 11 111
2020 Not a person with a disability 56 29 9 3 2 1 0 87 5 1140

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 50 11 15 2 0 0 71 18 43
2020 Not a person with a disability 20 46 13 16 4 1 0 67 20 416
2019 Person with a disability 19 51 18 3 10 0 0 69 13 21
2019 Not a person with a disability 12 42 18 14 7 2 4 58 23 372

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 96 4 43
2020 Not a person with a disability 96 4 417

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 27 22 16 13 2 0 48 30 41
2020 Not a person with a disability 13 32 16 25 12 0 1 46 37 401
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 111
2020 Not a person with a disability 8 92 1137

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 44 56 111
2020 Not a person with a disability 9 91 1139
2019 Person with a disability 55 45 90
2019 Not a person with a disability 15 85 1233

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 94 6 49
2020 Not a person with a disability 30 70 96

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 82 18 48
2020 Not a person with a disability 77 23 96
2019 Person with a disability 67 33 49
2019 Not a person with a disability 74 26 177

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 40 8 5 5 0 0 82 10 39
2020 Not a person with a disability 61 22 8 6 1 0 1 85 7 74
2019 Person with a disability 39 40 9 10 2 0 0 79 12 34
2019 Not a person with a disability 48 35 8 5 4 0 1 84 9 129

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 28 4 8 6 0 2 81 15 110
2020 Not a person with a disability 54 30 6 5 1 2 2 87 6 1142
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 38 22 1 49 51 110
2020 Not a person with a disability 31 51 17 1 62 38 1147

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 30 70 42
2020 Not a person with a disability 36 64 358

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 16 12 26 29 5 3 28 59 43
2020 Not a person with a disability 15 23 18 18 20 2 4 40 41 358

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 3 12 13 31 37 3 2 15 72 42
2020 Not a person with a disability 7 16 15 24 34 2 2 24 60 359

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 15 15 6 12 1 9 64 20 111
2020 Not a person with a disability 41 21 14 8 6 1 8 68 16 1147
2019 Person with a disability 27 12 15 13 22 0 10 44 39 90
2019 Not a person with a disability 36 19 15 12 12 0 6 58 26 1221
2018 Person with a disability 30 16 14 11 19 1 9 51 34 92
2018 Not a person with a disability 35 14 16 14 12 1 7 54 28 1281
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