2020 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 50 4 15 4 0 0 77 19 837
2020 First official language - French 34 46 6 11 3 0 0 80 14 428

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 82 13 3 1 1 0 0 96 1 838
2020 First official language - French 63 26 4 3 2 1 1 91 5 427

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 39 7 14 4 0 1 74 18 839
2020 First official language - French 39 37 9 10 3 0 0 77 14 427
2019 First official language - English 39 30 6 15 10 0 0 69 25 847
2019 First official language - French 35 35 11 14 6 0 0 70 19 483

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 41 12 14 5 0 1 69 19 835
2020 First official language - French 39 37 11 8 4 0 2 77 12 425
2019 First official language - English 27 37 12 17 6 0 0 64 23 850
2019 First official language - French 29 39 15 11 5 0 0 68 16 484
2018 First official language - English 25 41 11 16 6 0 0 66 22 885
2018 First official language - French 26 45 13 11 4 0 1 72 15 505

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 38 10 7 2 0 1 81 9 833
2020 First official language - French 41 38 10 9 2 0 0 79 11 428
2019 First official language - English 38 33 13 10 6 0 0 71 16 843
2019 First official language - French 36 37 14 9 3 0 1 73 12 483

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 32 8 11 6 0 0 75 16 836
2020 First official language - French 50 24 11 9 4 0 1 76 14 427
2019 First official language - English 46 29 11 8 5 0 0 75 13 841
2019 First official language - French 45 33 10 8 5 0 0 77 13 483
2018 First official language - English 41 34 8 9 8 0 0 76 17 883
2018 First official language - French 46 31 11 8 3 0 1 78 11 499

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 40 12 10 3 0 0 75 13 840
2020 First official language - French 36 40 12 8 4 0 0 76 12 428
2019 First official language - English 33 42 11 8 6 0 0 75 14 847
2019 First official language - French 33 41 16 6 4 0 0 74 10 485
2018 First official language - English 30 42 13 9 6 0 0 72 15 883
2018 First official language - French 35 43 11 7 3 0 0 78 10 500

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 38 10 10 5 0 1 74 16 839
2020 First official language - French 39 37 11 9 4 0 0 76 12 428
2019 First official language - English 29 38 14 12 6 0 0 67 19 846
2019 First official language - French 30 36 18 11 6 0 0 66 16 484
2018 First official language - English 27 34 15 11 12 1 0 62 23 881
2018 First official language - French 32 35 17 9 6 0 0 67 16 501

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 42 11 12 5 0 0 72 17 837
2020 First official language - French 36 41 11 9 3 0 0 77 12 426
2019 First official language - English 26 40 11 15 8 0 0 66 22 842
2019 First official language - French 25 40 14 14 7 0 0 65 21 481
2018 First official language - English 24 38 13 17 8 0 0 62 25 884
2018 First official language - French 27 37 19 11 6 0 0 64 17 502

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 39 6 6 2 0 0 85 8 833
2020 First official language - French 47 39 8 5 1 0 0 86 6 425
2019 First official language - English 42 38 10 6 4 0 0 80 10 843
2019 First official language - French 34 44 13 5 3 0 0 78 8 481
2018 First official language - English 44 39 8 7 3 0 0 83 9 880
2018 First official language - French 41 42 11 5 1 0 0 83 6 502

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 38 11 10 5 0 0 75 14 838
2020 First official language - French 38 35 14 7 5 0 0 73 13 427
2019 First official language - English 31 40 11 10 7 1 0 71 17 844
2019 First official language - French 30 39 18 8 5 0 0 69 13 481
2018 First official language - English 29 37 12 11 10 0 0 66 22 880
2018 First official language - French 31 40 16 9 4 0 0 72 12 502

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 33 11 6 2 0 0 82 7 835
2020 First official language - French 49 34 13 3 1 0 0 83 4 427
2019 First official language - English 45 37 11 5 3 0 0 82 8 843
2019 First official language - French 45 37 11 4 2 0 0 82 6 482
2018 First official language - English 43 36 11 7 3 0 0 80 10 873
2018 First official language - French 48 37 11 3 1 0 0 85 4 498

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 43 9 11 4 0 0 76 15 832
2020 First official language - French 32 40 15 8 4 0 1 73 12 427
2019 First official language - English 29 39 13 12 6 0 0 68 18 842
2019 First official language - French 28 41 15 10 6 0 0 69 15 484
2018 First official language - English 26 40 11 12 10 0 0 67 22 876
2018 First official language - French 26 39 19 9 7 0 1 65 16 500

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 37 12 8 3 0 0 76 12 836
2020 First official language - French 40 36 14 5 3 0 1 77 8 428
2019 First official language - English 32 36 14 10 7 0 0 68 17 844
2019 First official language - French 33 37 17 8 4 0 1 71 13 484
2018 First official language - English 32 34 14 11 9 0 0 66 20 872
2018 First official language - French 32 40 14 10 4 0 0 72 14 498

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 40 11 12 4 1 0 73 16 831
2020 First official language - French 35 40 10 10 3 1 1 76 13 420
2019 First official language - English 27 41 13 12 5 0 1 69 18 830
2019 First official language - French 27 41 16 10 5 0 0 69 15 475
2018 First official language - English 29 34 13 13 9 1 1 64 23 873
2018 First official language - French 29 38 16 12 4 0 1 68 16 501

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 38 11 8 3 0 0 79 11 839
2020 First official language - French 42 40 11 5 2 0 0 82 7 424
2019 First official language - English 39 38 12 7 4 0 0 78 11 847
2019 First official language - French 38 40 14 5 3 0 0 78 8 486
2018 First official language - English 33 41 12 9 5 0 0 74 14 878
2018 First official language - French 39 43 12 4 1 0 0 82 6 502

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 34 20 11 8 0 0 61 19 836
2020 First official language - French 32 28 17 14 9 0 0 60 22 425
2019 First official language - English 35 32 17 9 7 0 0 67 15 843
2019 First official language - French 34 34 16 9 5 0 1 69 15 484
2018 First official language - English 34 31 17 9 8 0 1 66 17 884
2018 First official language - French 33 29 22 8 7 0 1 63 15 505

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 21 41 20 7 0 1 27 32 838
2020 First official language - French 8 25 37 20 8 2 0 28 34 427
2019 First official language - English 15 26 33 19 6 1 1 25 41 845
2019 First official language - French 13 35 31 15 5 0 0 20 48 482
2018 First official language - English 15 28 32 16 8 0 1 24 44 877
2018 First official language - French 17 32 33 14 3 0 1 17 49 504

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 16 28 32 14 2 1 48 23 835
2020 First official language - French 9 17 26 28 14 5 1 45 27 422
2019 First official language - English 16 24 27 20 8 2 2 30 42 844
2019 First official language - French 19 30 28 15 6 2 1 21 50 483
2018 First official language - English 19 24 29 17 9 2 1 26 44 874
2018 First official language - French 18 34 25 12 5 3 1 18 55 505

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 26 33 18 6 2 1 25 41 837
2020 First official language - French 15 25 35 15 8 2 1 24 41 424
2019 First official language - English 25 27 26 13 5 2 2 19 54 846
2019 First official language - French 22 29 28 12 5 1 2 18 53 483
2018 First official language - English 24 28 26 13 6 1 1 19 54 881
2018 First official language - French 23 31 33 8 3 2 1 11 55 504

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 21 33 24 8 0 1 33 34 836
2020 First official language - French 14 23 35 19 7 1 0 26 38 424
2019 First official language - English 13 19 32 23 11 1 2 35 32 846
2019 First official language - French 16 25 31 20 7 0 2 27 41 480
2018 First official language - English 14 21 29 24 10 1 1 34 36 874
2018 First official language - French 16 27 34 16 4 1 1 20 45 502

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 22 26 22 10 1 1 33 40 835
2020 First official language - French 15 25 26 20 11 1 2 32 40 427
2019 First official language - English 22 22 24 18 10 2 2 29 46 847
2019 First official language - French 20 26 25 18 8 1 3 26 48 484
2018 First official language - English 24 20 28 17 8 1 2 26 46 880
2018 First official language - French 24 28 23 14 7 2 3 22 54 502

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 17 28 28 13 3 2 43 28 832
2020 First official language - French 10 18 28 25 13 5 1 40 30 424
2019 First official language - English 17 20 28 21 10 2 3 33 38 848
2019 First official language - French 16 24 29 18 8 2 3 28 42 480
2018 First official language - English 18 20 28 20 9 2 2 31 40 870
2018 First official language - French 20 30 28 13 5 2 1 18 52 502

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 25 33 15 8 2 1 24 43 838
2020 First official language - French 14 20 36 16 11 4 1 28 35 424
2019 First official language - English 24 25 29 12 6 2 2 19 51 850
2019 First official language - French 18 27 32 14 6 1 2 21 46 483
2018 First official language - English 22 26 29 14 6 1 2 20 50 878
2018 First official language - French 18 32 27 13 6 2 1 19 52 503

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 27 37 19 6 0 0 26 38 839
2020 First official language - French 8 24 37 21 10 1 0 31 32 427
2019 First official language - English 21 22 31 15 9 1 1 25 44 846
2019 First official language - French 15 24 29 21 8 0 2 30 40 485
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 32 17 8 6 6 4 66 15 838
2020 First official language - French 32 33 13 6 4 8 4 74 12 427
2019 First official language - English 26 29 16 11 8 5 4 61 21 848
2019 First official language - French 25 36 15 7 7 7 4 68 15 485
2018 First official language - English 21 31 16 13 11 6 4 57 26 879
2018 First official language - French 22 38 16 8 6 6 4 66 15 501

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 25 10 10 5 1 0 75 15 837
2020 First official language - French 57 29 7 4 2 1 0 87 6 427
2019 First official language - English 43 28 9 11 7 2 0 72 19 846
2019 First official language - French 48 31 10 6 3 1 0 80 10 484
2018 First official language - English 37 28 10 13 11 1 0 66 24 878
2018 First official language - French 48 33 8 6 3 1 0 82 9 500

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 26 7 6 2 0 0 85 8 833
2020 First official language - French 60 29 6 3 2 1 0 90 4 426
2019 First official language - English 47 33 9 8 3 0 0 80 11 845
2019 First official language - French 52 34 6 5 3 0 0 86 8 481
2018 First official language - English 45 32 9 10 4 1 0 77 14 876
2018 First official language - French 49 39 6 4 2 0 0 88 6 499

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 32 9 5 2 0 0 84 7 834
2020 First official language - French 47 35 12 2 2 1 0 84 4 423
2019 First official language - English 45 33 13 5 3 1 0 79 8 846
2019 First official language - French 45 35 14 2 3 1 0 81 5 486
2018 First official language - English 40 36 11 7 5 1 0 77 12 880
2018 First official language - French 38 44 11 4 1 1 0 84 5 500

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 26 9 4 5 4 2 81 10 836
2020 First official language - French 54 25 8 3 1 7 2 86 5 427
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 24 11 4 2 0 1 84 5 840
2020 First official language - French 56 26 7 3 2 2 4 87 5 427
2019 First official language - English 50 28 12 4 3 1 2 80 8 848
2019 First official language - French 42 32 14 5 3 2 4 78 8 487

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 30 9 9 5 0 1 77 14 841
2020 First official language - French 50 28 11 7 4 1 1 78 10 428
2019 First official language - English 40 30 13 9 6 1 0 71 16 845
2019 First official language - French 40 31 14 8 5 1 1 72 14 487
2018 First official language - English 35 33 12 10 9 1 0 69 19 880
2018 First official language - French 39 36 12 6 5 1 1 77 11 497

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 23 11 4 4 2 1 80 9 837
2020 First official language - French 54 28 9 4 3 2 1 84 7 426

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 28 9 7 5 0 0 79 12 838
2020 First official language - French 53 30 8 5 3 1 0 84 8 427
2019 First official language - English 43 30 11 8 6 1 0 74 15 845
2019 First official language - French 45 31 12 7 4 0 1 77 11 484
2018 First official language - English 41 27 12 11 8 0 0 69 19 876
2018 First official language - French 45 30 13 7 3 1 0 76 11 498

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 839
2020 First official language - French 42 58 427

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 15 8 2 1 3 9 88 3 838
2020 First official language - French 59 21 7 1 1 5 6 90 2 428

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 25 7 7 3 0 0 83 10 839
2020 First official language - French 56 26 10 5 2 1 0 83 8 428
2019 First official language - English 49 28 9 7 5 1 0 78 12 848
2019 First official language - French 45 32 11 7 4 0 0 78 11 487
2018 First official language - English 45 26 10 10 8 0 0 72 18 876
2018 First official language - French 48 31 11 5 4 0 0 80 10 499
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 30 14 8 4 5 0 73 13 840
2020 First official language - French 41 31 11 6 2 8 0 79 9 426
2019 First official language - English 27 34 14 11 7 6 0 66 19 843
2019 First official language - French 26 36 18 8 5 7 0 67 14 482
2018 First official language - English 28 31 17 12 8 5 0 61 21 883
2018 First official language - French 23 33 21 10 5 8 1 61 16 505

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 33 13 10 6 2 0 70 17 839
2020 First official language - French 38 34 14 6 4 4 0 75 11 425
2019 First official language - English 23 35 14 15 10 3 0 60 26 845
2019 First official language - French 22 34 24 11 5 4 0 58 17 485
2018 First official language - English 23 31 17 15 11 2 0 55 27 879
2018 First official language - French 21 31 23 14 7 3 1 54 22 503

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 34 17 14 7 3 0 60 22 838
2020 First official language - French 25 39 16 9 4 7 0 70 13 425
2019 First official language - English 17 26 18 20 14 4 0 45 36 841
2019 First official language - French 16 29 25 16 7 5 1 48 25 484
2018 First official language - English 16 28 19 21 13 3 0 45 35 880
2018 First official language - French 12 28 29 16 7 6 1 43 25 502

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 35 16 16 9 1 0 59 26 841
2020 First official language - French 30 38 16 9 5 1 0 69 14 424
2019 First official language - English 15 26 17 23 16 3 0 43 40 844
2019 First official language - French 15 32 22 20 9 2 0 48 29 484
2018 First official language - English 14 25 17 27 15 2 0 40 43 882
2018 First official language - French 13 29 24 19 13 2 0 43 32 505

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 25 14 3 4 6 5 76 8 839
2020 First official language - French 50 25 14 6 3 2 0 76 9 428
2019 First official language - English 41 24 12 5 4 10 4 76 10 849
2019 First official language - French 45 25 15 9 4 2 0 71 13 487
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 42 17 13 3 0 0 66 17 836
2020 First official language - French 30 42 18 6 2 2 0 74 8 427
2019 First official language - English 20 38 17 17 7 1 0 58 25 850
2019 First official language - French 21 44 20 11 3 1 0 65 15 483
2018 First official language - English 19 41 16 16 7 1 0 60 24 880
2018 First official language - French 19 43 23 10 4 0 0 62 15 504

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 33 18 21 11 3 0 49 32 829
2020 First official language - French 21 38 18 16 5 3 0 61 21 427
2019 First official language - English 11 24 18 25 19 2 0 36 45 846
2019 First official language - French 11 27 23 24 13 2 0 39 38 481

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 37 14 12 6 2 1 67 18 839
2020 First official language - French 34 35 15 7 4 3 1 72 12 426
2019 First official language - English 26 34 16 13 8 3 1 62 22 848
2019 First official language - French 25 39 15 12 6 2 1 66 19 484
2018 First official language - English 24 35 15 13 7 4 1 63 21 879
2018 First official language - French 24 37 18 11 6 2 2 64 18 505

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 38 19 9 4 3 0 67 13 839
2020 First official language - French 33 36 19 6 2 4 0 72 9 424
2019 First official language - English 21 34 24 12 7 3 0 56 20 840
2019 First official language - French 22 37 23 11 5 3 0 60 16 486
2018 First official language - English 22 33 23 12 7 3 0 57 20 877
2018 First official language - French 21 37 25 11 3 2 0 59 15 504

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 20 19 12 12 11 3 49 28 840
2020 First official language - French 21 20 18 15 7 16 3 51 27 425
2019 First official language - English 16 20 21 14 15 11 2 42 34 847
2019 First official language - French 14 23 22 14 11 14 3 44 30 485
2018 First official language - English 13 19 22 14 17 12 2 38 37 873
2018 First official language - French 11 22 24 15 12 12 4 39 32 505

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 34 16 14 7 2 0 62 22 839
2020 First official language - French 28 32 20 10 4 5 0 64 14 425
2019 First official language - English 23 30 16 17 10 3 0 55 28 847
2019 First official language - French 21 38 20 12 6 2 0 61 18 481
2018 First official language - English 21 34 16 14 12 3 0 57 27 880
2018 First official language - French 21 35 22 12 6 4 0 59 19 506

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 34 14 12 14 2 1 59 27 839
2020 First official language - French 30 29 14 12 8 5 3 64 22 425
2019 First official language - English 19 29 15 15 17 4 2 51 34 847
2019 First official language - French 25 32 16 12 12 3 0 59 25 485
2018 First official language - English 19 30 14 17 17 2 1 50 35 877
2018 First official language - French 20 34 19 12 11 3 1 56 24 505

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 24 15 6 4 1 3 74 11 839
2020 First official language - French 52 21 14 6 4 0 3 76 10 426
2019 First official language - English 50 25 13 5 3 1 2 78 8 849
2019 First official language - French 52 21 13 5 2 1 5 79 7 484

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 27 16 7 4 1 2 72 11 838
2020 First official language - French 52 24 14 4 2 1 2 79 6 426
2019 First official language - English 44 25 16 5 6 2 2 72 11 845
2019 First official language - French 49 23 14 6 3 2 4 76 9 483

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 10 5 2 2 4 3 90 5 836
2020 First official language - French 79 7 4 2 1 4 3 93 3 423
2019 First official language - English 69 12 5 2 4 5 3 89 7 849
2019 First official language - French 70 9 6 2 4 4 5 87 6 480

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 9 5 2 2 1 6 91 4 833
2020 First official language - French 74 10 4 1 1 3 7 93 3 426
2019 First official language - English 76 7 3 2 2 3 7 93 4 847
2019 First official language - French 69 9 4 1 2 3 11 91 4 480

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 46 17 8 3 3 0 71 12 839
2020 First official language - French 24 38 20 8 3 7 1 67 12 428
2019 First official language - English 18 42 18 12 5 4 1 63 19 845
2019 First official language - French 15 41 21 11 5 7 0 61 17 483
2018 First official language - English 16 38 21 14 8 4 0 56 22 881
2018 First official language - French 17 40 26 10 3 4 0 59 13 503

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 41 12 9 4 2 0 75 13 836
2020 First official language - French 39 38 12 4 3 4 0 80 7 423
2019 First official language - English 30 38 15 10 5 2 0 69 15 847
2019 First official language - French 32 44 14 6 3 2 0 77 8 483
2018 First official language - English 34 40 12 8 4 2 0 76 12 873
2018 First official language - French 38 45 12 2 1 1 0 84 3 504

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 36 13 8 3 5 0 75 12 838
2020 First official language - French 41 38 11 2 2 6 1 84 4 428
2019 First official language - English 34 37 15 7 3 3 0 74 11 850
2019 First official language - French 37 41 10 5 2 4 0 81 8 481
2018 First official language - English 35 38 12 8 3 4 0 76 11 879
2018 First official language - French 36 44 13 3 2 2 1 82 5 500

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 36 16 7 4 6 1 71 12 838
2020 First official language - French 39 34 15 3 2 7 0 79 5 427

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 31 12 6 5 4 1 76 11 837
2020 First official language - French 44 36 8 5 3 4 1 83 8 425

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 33 8 6 2 1 0 83 8 834
2020 First official language - French 52 36 6 3 1 1 0 90 4 426
2019 First official language - English 42 37 11 5 4 1 0 79 9 849
2019 First official language - French 42 41 10 4 3 0 0 83 7 485
2018 First official language - English 41 38 11 7 3 0 0 79 10 880
2018 First official language - French 44 41 9 3 2 1 0 86 5 502

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 33 17 12 6 1 0 64 18 837
2020 First official language - French 38 33 18 6 5 0 0 71 11 428
2019 First official language - English 25 31 20 12 10 1 0 57 22 850
2019 First official language - French 29 32 22 9 7 1 0 62 16 481
2018 First official language - English 27 30 20 13 9 1 0 57 23 878
2018 First official language - French 27 34 21 10 5 2 0 63 15 501

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 37 15 11 6 0 0 68 17 833
2020 First official language - French 36 36 17 6 4 0 0 73 10 423
2019 First official language - English 25 35 17 14 8 1 0 60 23 845
2019 First official language - French 29 37 20 8 6 0 0 66 14 483
2018 First official language - English 26 33 19 14 8 0 0 59 22 879
2018 First official language - French 29 37 20 9 4 1 0 66 13 501

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 23 19 16 8 3 1 55 25 838
2020 First official language - French 35 27 19 7 8 4 0 65 15 427
2019 First official language - English 24 24 21 15 14 3 0 49 30 849
2019 First official language - French 28 27 21 11 7 5 0 59 19 486
2018 First official language - English 23 22 23 16 13 3 0 46 30 880
2018 First official language - French 29 30 19 10 7 4 1 63 18 502
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 34 27 39 841
2020 First official language - French 36 33 31 428
2019 First official language - English 37 22 41 850
2019 First official language - French 37 30 33 484
2018 First official language - English 43 23 34 885
2018 First official language - French 38 30 31 504

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 11 27 41 7 2 12 289
2020 First official language - French 17 30 42 1 2 7 153
2019 First official language - English 6 20 48 7 11 8 315
2019 First official language - French 10 30 43 1 8 7 183
2018 First official language - English 10 23 40 6 10 11 383
2018 First official language - French 9 39 38 3 3 8 197
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 840
2020 First official language - French 8 92 426
2019 First official language - English 15 85 848
2019 First official language - French 13 87 482
2018 First official language - English 18 82 880
2018 First official language - French 14 86 502

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 38 62 93
2020 First official language - French 39 61 33
2019 First official language - English 49 51 127
2019 First official language - French 39 61 64
2018 First official language - English 49 51 160
2018 First official language - French 37 63 75

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 68 32 93
2020 First official language - French 74 26 33
2019 First official language - English 65 35 127
2019 First official language - French 66 34 64
2018 First official language - English 60 40 160
2018 First official language - French 60 40 75

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 93
2020 First official language - French 0 100 33
2019 First official language - English 10 90 127
2019 First official language - French 8 92 64
2018 First official language - English 13 87 160
2018 First official language - French 11 89 75

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 4 96 160
2018 First official language - French 8 92 75

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 93
2020 First official language - French 0 100 33

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 93
2020 First official language - French 36 64 33
2019 First official language - English 46 54 127
2019 First official language - French 38 62 63
2018 First official language - English 46 54 160
2018 First official language - French 32 68 76

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 93
2020 First official language - French 51 49 33
2019 First official language - English 47 53 127
2019 First official language - French 36 64 63
2018 First official language - English 47 53 160
2018 First official language - French 40 60 76

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 93
2020 First official language - French 37 63 33
2019 First official language - English 54 46 127
2019 First official language - French 34 66 63
2018 First official language - English 60 40 160
2018 First official language - French 47 53 76

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 93
2020 First official language - French 36 64 33
2019 First official language - English 39 61 127
2019 First official language - French 50 50 63
2018 First official language - English 35 65 160
2018 First official language - French 41 59 76

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 93
2020 First official language - French 32 68 33
2019 First official language - English 39 61 127
2019 First official language - French 22 78 63
2018 First official language - English 43 57 160
2018 First official language - French 35 65 76

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 57 43 93
2020 First official language - French 54 46 33
2019 First official language - English 56 44 127
2019 First official language - French 72 28 63
2018 First official language - English 56 44 160
2018 First official language - French 60 40 76

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 93
2020 First official language - French 41 59 33
2019 First official language - English 39 61 127
2019 First official language - French 30 70 63
2018 First official language - English 34 66 160
2018 First official language - French 31 69 76

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 13 87 127
2019 First official language - French 9 91 63

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 127
2019 First official language - French 15 85 63
2018 First official language - English 13 87 160
2018 First official language - French 15 85 76

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 56 44 93
2020 First official language - French 32 68 33
2019 First official language - English 46 54 127
2019 First official language - French 34 66 63
2018 First official language - English 49 51 160
2018 First official language - French 42 58 76

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 29 71 127
2019 First official language - French 25 75 63
2018 First official language - English 28 72 160
2018 First official language - French 25 75 76

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 18 82 127
2019 First official language - French 8 92 63
2018 First official language - English 16 84 160
2018 First official language - French 15 85 76

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 52 48 93
2020 First official language - French 49 51 33
2019 First official language - English 52 48 127
2019 First official language - French 59 41 63
2018 First official language - English 58 42 160
2018 First official language - French 66 34 75

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 93
2020 First official language - French 22 78 33
2019 First official language - English 23 77 127
2019 First official language - French 21 79 63
2018 First official language - English 26 74 160
2018 First official language - French 26 74 75

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 14 86 127
2019 First official language - French 15 85 63
2018 First official language - English 11 89 160
2018 First official language - French 15 85 75

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 93
2020 First official language - French 16 84 33
2019 First official language - English 16 84 127
2019 First official language - French 9 91 63
2018 First official language - English 11 89 160
2018 First official language - French 15 85 75

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 8 92 160
2018 First official language - French 8 92 75

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 18 82 127
2019 First official language - French 17 83 63
2018 First official language - English 12 88 160
2018 First official language - French 13 87 75

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 13 87 127
2019 First official language - French 16 84 63
2018 First official language - English 11 89 160
2018 First official language - French 16 84 75

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 21 79 93
2020 First official language - French 25 75 33
2019 First official language - English 31 69 127
2019 First official language - French 25 75 63
2018 First official language - English 29 71 160
2018 First official language - French 18 82 75

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 17 83 155
2018 First official language - French 15 85 74

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 5 95 155
2018 First official language - French 10 90 74

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 7 93 155
2018 First official language - French 7 93 74

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 7 93 155
2018 First official language - French 15 85 74

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 9 91 155
2018 First official language - French 18 82 74

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 13 87 155
2018 First official language - French 26 74 74

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 10 90 155
2018 First official language - French 11 89 74

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 15 85 155
2018 First official language - French 13 87 74

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 41 59 155
2018 First official language - French 27 73 74

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 11 89 155
2018 First official language - French 13 87 74

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 53 47 155
2018 First official language - French 43 57 74

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 67 33 155
2018 First official language - French 56 44 74

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 16 84 155
2018 First official language - French 13 87 74

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 15 19 9 6 29 6 48 22 841
2020 First official language - French 17 17 15 7 5 34 5 55 20 427
2019 First official language - English 14 15 21 9 10 25 7 41 28 851
2019 First official language - French 13 18 19 6 8 29 8 48 22 487
2018 First official language - English 11 15 22 11 10 26 5 38 31 881
2018 First official language - French 11 19 21 8 7 27 6 45 23 504

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 28 21 8 5 12 1 62 15 839
2020 First official language - French 30 29 17 8 3 13 0 68 12 427
2019 First official language - English 23 26 21 10 7 13 1 57 19 847
2019 First official language - French 23 33 18 7 6 11 2 64 15 483
2018 First official language - English 21 29 20 11 9 10 1 56 21 882
2018 First official language - French 18 34 21 9 4 12 1 60 16 503
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 840
2020 First official language - French 4 96 428
2019 First official language - English 8 92 850
2019 First official language - French 8 92 483
2018 First official language - English 10 90 881
2018 First official language - French 6 94 504

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 33 67 68
2020 First official language - French 49 51 17
2019 First official language - English 43 57 72
2019 First official language - French 42 58 37
2018 First official language - English 31 69 87
2018 First official language - French 54 46 31

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 73 27 68
2020 First official language - French 71 29 17
2019 First official language - English 74 26 72
2019 First official language - French 80 20 37
2018 First official language - English 86 14 87
2018 First official language - French 64 36 31

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 19 81 87
2018 First official language - French 18 82 31

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 68
2020 First official language - French 0 100 17

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 47 53 71
2019 First official language - French 18 82 37
2018 First official language - English 51 49 87
2018 First official language - French 22 78 31

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 30 70 71
2019 First official language - French 34 66 37
2018 First official language - English 22 78 87
2018 First official language - French 15 85 31

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 23 77 68
2020 First official language - French 32 68 16
2019 First official language - English 25 75 71
2019 First official language - French 29 71 37
2018 First official language - English 33 67 87
2018 First official language - French 14 86 31

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 28 72 71
2019 First official language - French 20 80 37
2018 First official language - English 34 66 87
2018 First official language - French 14 86 31

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 9 91 87
2018 First official language - French 25 75 31

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 68
2020 First official language - French 31 69 16
2019 First official language - English 14 86 71
2019 First official language - French 14 86 37
2018 First official language - English 10 90 87
2018 First official language - French 34 66 31

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 68
2020 First official language - French 27 73 17
2019 First official language - English 35 65 71
2019 First official language - French 37 63 36
2018 First official language - English 32 68 87
2018 First official language - French 30 70 31

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 14 86 87
2018 First official language - French 21 79 31

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 68
2020 First official language - French 0 100 17

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 9 91 87
2018 First official language - French 16 84 31

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 68
2020 First official language - French 0 100 17

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 68
2020 First official language - French 0 100 17
2019 First official language - English 13 87 71
2019 First official language - French 14 86 36
2018 First official language - English 14 86 87
2018 First official language - French 16 84 31

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 68
2020 First official language - French 42 58 17
2019 First official language - English 45 55 71
2019 First official language - French 38 62 36
2018 First official language - English 50 50 87
2018 First official language - French 39 61 31

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 11 89 82
2018 First official language - French 19 81 28

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 37 63 82
2018 First official language - French 16 84 28

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 54 46 82
2018 First official language - French 33 67 28

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 60 40 82
2018 First official language - French 36 64 28

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 13 87 82
2018 First official language - French 24 76 28

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 17 20 5 4 33 5 52 15 838
2020 First official language - French 19 19 14 4 2 37 4 66 9 428
2019 First official language - English 13 15 25 5 5 29 7 45 16 848
2019 First official language - French 16 15 21 3 5 32 8 52 13 486
2018 First official language - English 12 13 26 5 7 32 5 41 18 882
2018 First official language - French 11 21 22 4 3 32 6 52 12 504

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 30 20 6 3 12 1 65 11 837
2020 First official language - French 33 30 17 4 2 14 1 74 7 426
2019 First official language - English 24 27 22 6 4 16 2 61 12 847
2019 First official language - French 25 29 20 3 5 15 3 66 10 483
2018 First official language - English 22 28 22 7 6 14 1 59 16 879
2018 First official language - French 19 32 21 4 3 18 2 65 9 503
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 26 19 8 9 0 1 64 17 839
2020 First official language - French 38 27 17 7 9 0 2 66 17 426

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 32 20 8 6 0 0 65 14 836
2020 First official language - French 31 25 23 11 8 0 1 57 19 428
2019 First official language - English 18 28 23 14 16 0 0 47 31 850
2019 First official language - French 23 23 20 15 16 0 3 48 32 486
2018 First official language - English 16 28 22 15 18 0 1 45 34 877
2018 First official language - French 19 18 23 19 17 1 3 39 37 503

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 26 25 19 15 0 0 41 34 838
2020 First official language - French 19 16 27 16 22 0 0 36 38 427
2019 First official language - English 21 27 23 16 12 0 1 49 28 847
2019 First official language - French 18 25 27 17 13 0 0 44 30 485
2018 First official language - English 17 24 30 15 14 0 1 41 29 875
2018 First official language - French 14 21 31 17 16 0 1 35 33 504

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 27 25 15 11 0 0 49 27 837
2020 First official language - French 19 27 22 16 16 0 0 46 32 427
2019 First official language - English 26 28 21 13 11 1 1 55 24 842
2019 First official language - French 17 27 28 16 11 0 1 45 27 482
2018 First official language - English 21 28 22 16 11 0 1 50 27 874
2018 First official language - French 15 25 27 19 12 0 2 40 32 503

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 22 23 17 17 0 0 42 34 835
2020 First official language - French 20 20 28 13 18 1 1 41 31 422
2019 First official language - English 18 20 23 18 18 1 1 39 37 848
2019 First official language - French 16 22 23 20 18 0 1 39 38 483
2018 First official language - English 18 20 22 17 21 0 2 39 38 874
2018 First official language - French 15 17 26 22 18 0 1 32 41 501

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 25 17 9 8 0 2 66 17 839
2020 First official language - French 36 20 17 12 12 1 2 58 25 426
2019 First official language - English 46 24 13 7 7 0 3 72 14 845
2019 First official language - French 40 24 18 6 6 1 5 68 13 484
2018 First official language - English 42 25 13 7 7 0 5 71 15 874
2018 First official language - French 37 25 15 11 7 0 6 65 19 501

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 26 22 17 12 0 0 49 29 837
2020 First official language - French 29 24 20 15 12 0 0 54 27 426
2019 First official language - English 29 27 22 11 10 1 0 57 21 845
2019 First official language - French 33 25 22 13 6 0 1 58 19 486
2018 First official language - English 26 27 22 13 12 0 1 53 25 872
2018 First official language - French 33 21 24 10 12 0 2 54 22 505

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 23 16 10 10 0 7 61 22 838
2020 First official language - French 31 26 18 10 10 0 5 60 21 427

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 36 19 10 4 1 0 66 14 837
2020 First official language - French 32 34 20 8 3 1 1 68 12 427
2019 First official language - English 24 33 21 12 7 1 1 59 20 849
2019 First official language - French 25 33 24 11 4 1 1 60 16 482
2018 First official language - English 20 32 25 13 9 0 1 53 22 876
2018 First official language - French 25 34 24 9 5 1 3 61 15 502

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 33 23 13 7 0 0 57 20 836
2020 First official language - French 26 32 22 13 6 1 1 59 19 424
2019 First official language - English 20 30 23 16 11 0 0 50 27 847
2019 First official language - French 20 29 23 17 9 0 1 50 26 484
2018 First official language - English 17 29 24 19 11 0 1 46 30 874
2018 First official language - French 17 27 31 15 8 1 1 45 23 500

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 30 21 12 9 1 0 57 21 838
2020 First official language - French 33 28 21 11 8 0 0 61 19 427
2019 First official language - English 22 28 22 15 12 1 0 50 27 850
2019 First official language - French 23 29 22 16 9 0 1 52 25 483
2018 First official language - English 20 25 24 17 12 0 1 46 29 873
2018 First official language - French 23 25 27 14 8 0 2 50 23 502

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 25 16 7 5 0 1 72 13 836
2020 First official language - French 44 27 14 8 7 0 1 72 14 424
2019 First official language - English 39 27 17 7 8 1 1 67 15 849
2019 First official language - French 40 23 15 13 6 0 2 65 19 482

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 31 23 15 7 0 0 55 22 841
2020 First official language - French 29 30 23 10 8 0 0 59 18 427

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 31 23 11 7 0 0 59 18 839
2020 First official language - French 27 30 25 12 6 0 0 57 18 427
2019 First official language - English 33 34 17 10 5 0 0 67 15 845
2019 First official language - French 30 29 22 13 4 1 1 60 18 483
2018 First official language - English 28 30 23 11 6 0 1 59 18 876
2018 First official language - French 27 35 21 10 5 0 2 63 16 495

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 30 16 8 4 0 0 72 12 835
2020 First official language - French 53 23 14 5 3 0 3 78 8 427
2019 First official language - English 42 27 16 8 8 0 0 69 16 840
2019 First official language - French 50 18 17 7 5 0 3 70 13 483
2018 First official language - English 44 23 13 10 8 0 1 68 18 867
2018 First official language - French 47 22 12 9 5 0 4 72 15 500

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 35 25 12 8 0 0 55 20 839
2020 First official language - French 27 32 23 11 7 0 0 59 17 427

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 16 4 2 2 0 5 92 4 836
2020 First official language - French 63 19 9 2 2 1 4 87 4 427
2019 First official language - English 69 13 7 3 3 1 5 86 6 848
2019 First official language - French 62 14 9 4 1 0 9 84 5 483
2018 First official language - English 66 15 6 4 3 0 6 87 7 871
2018 First official language - French 64 17 7 3 3 1 6 86 6 499

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 10 4 3 3 1 2 89 6 836
2020 First official language - French 78 9 2 3 2 1 5 92 6 425
2019 First official language - English 69 13 5 5 4 1 2 85 9 846
2019 First official language - French 67 12 6 4 5 1 4 83 10 482
2018 First official language - English 64 14 7 5 6 1 3 81 12 867
2018 First official language - French 64 14 7 3 5 1 6 84 9 502

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 66 24 5 2 2 0 1 91 3 836
2020 First official language - French 71 14 8 3 2 0 2 87 5 422
2019 First official language - English 53 29 11 3 2 1 1 83 6 845
2019 First official language - French 59 18 13 4 3 0 3 80 7 481
2018 First official language - English 53 27 12 4 3 0 1 80 7 878
2018 First official language - French 56 23 10 4 3 0 4 83 8 503

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 17 7 6 4 0 1 84 10 837
2020 First official language - French 69 12 7 5 5 0 2 83 10 423
2019 First official language - English 58 19 10 6 6 1 0 78 12 845
2019 First official language - French 61 13 11 6 7 0 2 75 13 482
2018 First official language - English 50 21 12 8 8 0 1 72 16 874
2018 First official language - French 57 16 11 5 7 0 4 76 13 503

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 13 5 2 0 0 15 91 3 836
2020 First official language - French 69 9 5 1 1 0 15 91 3 426
2019 First official language - English 58 13 4 3 1 0 20 89 5 841
2019 First official language - French 55 13 6 3 2 0 20 86 6 480
2018 First official language - English 54 14 6 1 2 0 23 88 4 872
2018 First official language - French 54 14 5 2 2 0 22 88 5 505

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 22 9 3 1 0 2 86 5 837
2020 First official language - French 73 15 4 3 0 1 5 93 4 428
2019 First official language - English 63 20 8 2 2 1 4 87 4 844
2019 First official language - French 70 15 6 1 1 0 6 91 3 481
2018 First official language - English 60 19 10 4 1 0 6 84 5 872
2018 First official language - French 69 14 5 2 1 0 9 91 4 505

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 16 6 2 2 0 1 89 5 836
2020 First official language - French 76 12 6 2 2 0 2 90 4 428
2019 First official language - English 66 14 7 4 7 1 2 82 11 847
2019 First official language - French 75 8 5 3 3 1 5 88 6 483
2018 First official language - English 62 16 8 5 5 0 4 81 10 878
2018 First official language - French 67 12 6 5 3 0 7 84 9 505

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 33 16 5 4 0 1 76 8 836
2020 First official language - French 43 29 17 6 4 0 2 74 9 428
2019 First official language - English 50 27 15 3 3 1 1 78 6 844
2019 First official language - French 56 22 11 3 4 0 3 80 8 482
2018 First official language - English 47 28 14 6 3 0 2 77 9 878
2018 First official language - French 52 21 16 6 3 0 3 75 9 504

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 43 24 6 4 0 0 66 9 840
2020 First official language - French 33 37 22 4 4 0 0 70 9 428

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 32 35 16 7 0 0 42 23 841
2020 First official language - French 14 27 36 16 6 0 0 41 23 428
2019 First official language - English 12 34 33 14 6 0 0 47 20 849
2019 First official language - French 16 29 36 14 5 0 0 45 19 485
2018 First official language - English 11 29 35 17 7 0 0 41 24 882
2018 First official language - French 13 27 37 16 7 0 1 40 23 504

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 24 38 18 6 0 0 24 37 839
2020 First official language - French 12 23 37 20 8 0 0 27 35 426
2019 First official language - English 12 24 37 20 7 0 0 27 35 841
2019 First official language - French 8 22 39 20 11 0 0 31 30 483
2018 First official language - English 14 21 39 18 9 0 0 26 35 872
2018 First official language - French 10 20 38 20 11 0 0 31 31 499

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 39 10 5 3 1 0 81 8 835
2020 First official language - French 41 38 13 4 2 3 0 81 6 425
2019 First official language - English 24 42 18 9 5 3 0 67 14 849
2019 First official language - French 25 39 20 9 4 3 0 66 14 483
2018 First official language - English 26 43 15 10 4 2 0 71 14 885
2018 First official language - French 25 46 19 5 3 3 0 73 8 500

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 37 12 11 6 1 0 70 18 830
2020 First official language - French 37 31 17 8 3 3 0 71 12 425

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 29 10 12 9 1 1 69 21 839
2020 First official language - French 45 28 11 9 6 1 0 74 14 427

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 28 12 4 3 3 0 80 7 835
2020 First official language - French 52 27 12 4 2 2 1 81 6 425

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 36 15 11 7 1 0 67 18 839
2020 First official language - French 36 31 18 8 6 1 0 68 14 427
2019 First official language - English 20 30 22 17 10 2 0 51 27 849
2019 First official language - French 20 37 24 10 8 1 0 58 18 486
2018 First official language - English 17 33 19 16 13 2 0 52 29 883
2018 First official language - French 20 36 23 11 8 1 0 56 20 504

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 43 10 9 3 1 0 77 12 839
2020 First official language - French 39 46 9 3 2 1 0 86 5 428

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 37 12 11 5 1 0 71 17 839
2020 First official language - French 38 41 12 5 1 2 0 80 7 427

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 36 21 10 2 2 2 66 12 838
2020 First official language - French 34 38 18 6 1 1 1 74 7 422

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 39 12 5 2 2 1 81 6 837
2020 First official language - French 45 36 12 3 1 2 1 84 4 426

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 14 6 0 1 6 4 92 1 838
2020 First official language - French 72 22 1 3 0 1 1 96 3 427

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 36 8 6 1 2 0 85 7 830
2020 First official language - French 52 33 8 3 1 2 1 88 4 426

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 32 8 7 4 1 0 81 11 829
2020 First official language - French 53 30 9 3 3 1 0 85 7 427

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 30 8 3 2 1 0 86 6 834
2020 First official language - French 57 28 10 2 1 1 0 87 3 427

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 48 12 15 4 1 0 69 19 308
2020 First official language - French 21 43 15 15 4 1 1 65 20 156
2019 First official language - English 14 47 16 11 6 2 3 64 19 236
2019 First official language - French 11 37 22 16 9 1 3 51 26 160

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 96 4 308
2020 First official language - French 97 3 157

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 32 15 26 14 0 1 45 41 296
2020 First official language - French 16 32 22 19 10 0 1 49 29 152
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 834
2020 First official language - French 8 92 424

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 835
2020 First official language - French 13 87 425
2019 First official language - English 18 82 849
2019 First official language - French 16 84 486

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 60 40 90
2020 First official language - French 37 63 54

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 78 22 89
2020 First official language - French 80 20 54
2019 First official language - English 70 30 152
2019 First official language - French 75 25 75

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 33 8 8 3 0 0 82 10 69
2020 First official language - French 62 22 9 2 2 0 2 86 4 43
2019 First official language - English 48 36 8 5 3 0 0 83 8 106
2019 First official language - French 45 38 7 6 4 0 2 84 9 57

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 30 7 5 2 1 2 86 7 837
2020 First official language - French 56 28 6 4 1 2 2 88 6 425
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 47 20 0 60 40 840
2020 First official language - French 31 57 11 1 65 35 427

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 35 65 265
2020 First official language - French 34 66 134

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 21 17 20 25 2 3 35 47 266
2020 First official language - French 17 24 18 18 15 3 5 45 35 134

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 16 11 26 38 2 2 23 66 266
2020 First official language - French 9 14 21 24 27 1 3 24 53 134

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 23 12 8 6 1 8 72 15 840
2020 First official language - French 39 15 19 9 9 1 8 60 20 427
2019 First official language - English 36 20 16 11 11 1 6 60 24 838
2019 First official language - French 33 17 14 14 15 0 7 53 32 484
2018 First official language - English 36 15 16 12 12 1 7 56 26 876
2018 First official language - French 32 12 17 17 14 0 8 48 34 503
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