2020 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 49 4 13 2 0 0 80 15 412
2020 3 to 10 years in current department or agency 28 49 5 14 4 0 0 77 18 423
2020 11 to 20 years in current department or agency 28 48 5 15 5 0 0 76 19 292
2020 More than 20 years in current department or agency 30 44 5 15 6 0 0 74 20 73

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 75 18 2 2 2 1 0 94 4 413
2020 3 to 10 years in current department or agency 77 15 4 2 1 0 0 93 3 421
2020 11 to 20 years in current department or agency 74 20 3 1 1 1 1 95 2 292
2020 More than 20 years in current department or agency 70 18 9 3 1 0 0 87 4 73

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 39 9 13 3 0 0 75 16 413
2020 3 to 10 years in current department or agency 35 39 8 13 4 0 1 75 17 423
2020 11 to 20 years in current department or agency 36 40 6 11 5 0 1 77 16 291
2020 More than 20 years in current department or agency 39 33 8 16 4 0 0 72 20 73
2019 Less than 3 years in current department or agency 36 31 8 18 7 0 0 67 25 407
2019 3 to 10 years in current department or agency 37 32 7 14 11 0 0 68 25 423
2019 11 to 20 years in current department or agency 39 31 9 12 9 0 0 69 21 300
2019 More than 20 years in current department or agency 40 29 7 16 7 0 0 70 23 55

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 36 12 13 5 0 1 70 18 410
2020 3 to 10 years in current department or agency 28 42 14 13 3 0 1 70 16 423
2020 11 to 20 years in current department or agency 32 43 9 10 5 0 1 76 15 289
2020 More than 20 years in current department or agency 32 42 5 10 7 0 3 77 17 72
2019 Less than 3 years in current department or agency 25 36 15 16 8 0 0 61 24 408
2019 3 to 10 years in current department or agency 27 39 12 16 5 0 0 67 21 423
2019 11 to 20 years in current department or agency 29 41 12 14 4 0 0 70 18 303
2019 More than 20 years in current department or agency 36 36 13 9 6 0 0 72 15 55
2018 Less than 3 years in current department or agency 26 45 12 12 5 0 0 71 17 468
2018 3 to 10 years in current department or agency 23 44 9 17 6 0 1 68 23 508
2018 11 to 20 years in current department or agency 26 38 16 14 6 0 0 64 20 315
2018 More than 20 years in current department or agency 32 42 11 9 4 0 3 76 13 78

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 37 11 9 2 0 1 78 11 412
2020 3 to 10 years in current department or agency 40 37 12 8 2 0 1 78 10 422
2020 11 to 20 years in current department or agency 46 36 7 8 2 0 1 83 10 291
2020 More than 20 years in current department or agency 38 53 3 3 4 0 0 91 7 72
2019 Less than 3 years in current department or agency 35 36 14 10 5 0 0 71 15 406
2019 3 to 10 years in current department or agency 38 36 12 8 7 0 0 74 15 420
2019 11 to 20 years in current department or agency 34 36 17 9 4 0 1 71 13 299
2019 More than 20 years in current department or agency 45 25 6 15 9 0 0 70 24 56

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 28 8 12 4 0 0 76 16 413
2020 3 to 10 years in current department or agency 40 33 11 11 4 0 1 74 15 420
2020 11 to 20 years in current department or agency 48 28 8 8 7 0 0 77 15 291
2020 More than 20 years in current department or agency 46 25 11 14 4 0 1 71 18 73
2019 Less than 3 years in current department or agency 49 28 12 6 5 0 0 77 11 407
2019 3 to 10 years in current department or agency 44 31 10 10 5 0 0 75 16 420
2019 11 to 20 years in current department or agency 38 38 11 8 6 0 0 76 13 297
2019 More than 20 years in current department or agency 44 36 6 10 4 0 0 80 14 56
2018 Less than 3 years in current department or agency 51 29 8 7 4 0 1 81 11 467
2018 3 to 10 years in current department or agency 38 35 9 11 7 0 0 73 18 506
2018 11 to 20 years in current department or agency 36 38 9 8 9 0 0 74 17 312
2018 More than 20 years in current department or agency 45 30 14 10 1 0 0 75 11 76

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 39 13 12 2 0 0 73 14 414
2020 3 to 10 years in current department or agency 34 41 13 8 4 0 0 75 12 424
2020 11 to 20 years in current department or agency 36 39 11 9 5 0 0 75 14 291
2020 More than 20 years in current department or agency 40 40 7 7 5 0 0 81 13 73
2019 Less than 3 years in current department or agency 34 39 14 7 5 0 0 73 13 407
2019 3 to 10 years in current department or agency 32 40 14 8 6 0 0 72 14 422
2019 11 to 20 years in current department or agency 27 49 11 8 5 0 0 76 14 302
2019 More than 20 years in current department or agency 45 36 11 3 4 0 0 81 8 56
2018 Less than 3 years in current department or agency 32 45 13 6 4 0 0 77 10 468
2018 3 to 10 years in current department or agency 28 45 12 10 5 0 0 73 16 504
2018 11 to 20 years in current department or agency 32 37 12 9 8 0 0 70 18 313
2018 More than 20 years in current department or agency 42 38 13 6 1 0 0 80 8 77

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 35 10 10 4 1 1 77 14 414
2020 3 to 10 years in current department or agency 36 37 13 11 4 0 0 72 15 424
2020 11 to 20 years in current department or agency 31 42 10 9 6 0 1 74 16 290
2020 More than 20 years in current department or agency 31 43 10 8 8 1 0 74 16 73
2019 Less than 3 years in current department or agency 36 34 15 9 4 0 1 71 13 405
2019 3 to 10 years in current department or agency 25 40 13 14 8 0 0 65 22 424
2019 11 to 20 years in current department or agency 22 39 18 15 5 0 0 62 20 303
2019 More than 20 years in current department or agency 31 31 21 5 11 0 0 62 17 56
2018 Less than 3 years in current department or agency 38 37 11 7 6 1 1 76 13 465
2018 3 to 10 years in current department or agency 25 32 17 14 12 0 0 57 26 507
2018 11 to 20 years in current department or agency 21 35 20 9 15 0 0 56 23 311
2018 More than 20 years in current department or agency 31 28 16 14 10 0 0 60 24 78

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 39 13 12 4 0 0 71 16 413
2020 3 to 10 years in current department or agency 27 47 10 12 4 0 0 73 17 423
2020 11 to 20 years in current department or agency 36 39 11 9 5 0 0 75 14 289
2020 More than 20 years in current department or agency 40 40 4 10 5 0 0 80 16 73
2019 Less than 3 years in current department or agency 27 39 11 14 8 0 0 66 23 403
2019 3 to 10 years in current department or agency 24 41 13 16 6 0 0 65 22 423
2019 11 to 20 years in current department or agency 23 42 14 14 7 0 0 65 21 301
2019 More than 20 years in current department or agency 36 34 10 14 6 0 0 70 20 55
2018 Less than 3 years in current department or agency 28 35 17 14 6 0 0 63 20 468
2018 3 to 10 years in current department or agency 22 40 15 16 7 0 0 62 23 507
2018 11 to 20 years in current department or agency 22 39 14 15 10 0 0 61 25 312
2018 More than 20 years in current department or agency 29 39 11 14 6 0 1 69 20 78

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 39 9 4 1 0 0 86 5 412
2020 3 to 10 years in current department or agency 41 44 5 7 2 0 0 86 9 420
2020 11 to 20 years in current department or agency 51 33 9 5 2 0 0 84 7 288
2020 More than 20 years in current department or agency 57 31 5 4 4 0 0 88 8 72
2019 Less than 3 years in current department or agency 41 40 11 5 3 1 0 82 7 406
2019 3 to 10 years in current department or agency 36 43 11 7 3 0 0 79 10 422
2019 11 to 20 years in current department or agency 36 41 13 6 3 1 0 78 9 298
2019 More than 20 years in current department or agency 42 36 14 6 2 0 0 78 8 56
2018 Less than 3 years in current department or agency 44 41 8 6 1 0 0 85 7 466
2018 3 to 10 years in current department or agency 41 43 8 6 3 0 0 84 8 504
2018 11 to 20 years in current department or agency 42 34 13 7 3 0 0 76 10 312
2018 More than 20 years in current department or agency 48 36 9 5 2 0 0 84 7 78

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 36 11 10 3 0 0 76 13 414
2020 3 to 10 years in current department or agency 36 38 12 9 5 0 0 74 14 424
2020 11 to 20 years in current department or agency 36 37 12 6 8 0 0 73 14 288
2020 More than 20 years in current department or agency 38 37 6 13 6 0 0 74 19 73
2019 Less than 3 years in current department or agency 34 38 14 9 4 0 0 73 13 404
2019 3 to 10 years in current department or agency 28 41 13 11 7 0 0 69 18 422
2019 11 to 20 years in current department or agency 25 40 16 11 7 1 0 66 18 301
2019 More than 20 years in current department or agency 32 33 13 11 11 0 0 65 22 56
2018 Less than 3 years in current department or agency 36 39 13 7 5 0 0 75 12 466
2018 3 to 10 years in current department or agency 26 36 16 12 9 0 0 63 22 503
2018 11 to 20 years in current department or agency 25 40 11 14 10 0 0 65 24 313
2018 More than 20 years in current department or agency 29 43 9 9 10 0 0 71 19 78

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 34 13 6 1 0 0 80 7 414
2020 3 to 10 years in current department or agency 46 37 11 5 1 0 0 83 6 421
2020 11 to 20 years in current department or agency 54 29 11 4 1 0 0 83 6 289
2020 More than 20 years in current department or agency 58 28 7 2 5 0 0 86 8 72
2019 Less than 3 years in current department or agency 43 39 10 6 2 0 0 82 8 406
2019 3 to 10 years in current department or agency 43 37 12 6 3 0 0 80 8 421
2019 11 to 20 years in current department or agency 45 37 11 2 4 0 0 82 7 302
2019 More than 20 years in current department or agency 46 47 5 2 0 0 0 93 2 56
2018 Less than 3 years in current department or agency 45 35 12 6 2 0 0 80 8 461
2018 3 to 10 years in current department or agency 44 38 12 5 2 0 0 82 6 499
2018 11 to 20 years in current department or agency 46 37 9 6 3 0 0 83 9 313
2018 More than 20 years in current department or agency 54 32 9 4 1 0 0 86 5 76

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 38 13 11 2 0 1 74 13 412
2020 3 to 10 years in current department or agency 30 45 11 10 5 0 0 75 15 423
2020 11 to 20 years in current department or agency 33 44 9 8 5 0 0 77 13 287
2020 More than 20 years in current department or agency 33 43 7 9 8 0 0 75 17 71
2019 Less than 3 years in current department or agency 33 36 14 12 4 0 0 70 17 406
2019 3 to 10 years in current department or agency 25 39 17 12 7 0 0 64 19 423
2019 11 to 20 years in current department or agency 24 47 12 9 7 1 0 72 16 299
2019 More than 20 years in current department or agency 30 37 9 12 11 0 0 68 24 56
2018 Less than 3 years in current department or agency 30 41 13 9 5 0 1 72 15 466
2018 3 to 10 years in current department or agency 24 41 13 14 9 0 0 64 23 502
2018 11 to 20 years in current department or agency 22 39 16 9 12 0 1 62 22 310
2018 More than 20 years in current department or agency 34 32 11 13 10 0 0 66 23 76

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 33 16 6 1 0 1 76 8 413
2020 3 to 10 years in current department or agency 37 40 12 9 3 0 0 77 11 423
2020 11 to 20 years in current department or agency 37 39 12 7 5 0 0 76 12 289
2020 More than 20 years in current department or agency 38 38 8 9 7 0 0 76 16 73
2019 Less than 3 years in current department or agency 38 33 15 8 4 0 0 72 13 405
2019 3 to 10 years in current department or agency 27 40 16 10 7 0 0 66 17 423
2019 11 to 20 years in current department or agency 27 43 14 9 6 0 0 70 15 302
2019 More than 20 years in current department or agency 35 31 15 7 11 0 0 66 18 56
2018 Less than 3 years in current department or agency 36 38 12 10 4 0 0 75 14 462
2018 3 to 10 years in current department or agency 27 36 17 12 8 0 0 63 20 499
2018 11 to 20 years in current department or agency 30 34 14 11 11 0 0 64 22 310
2018 More than 20 years in current department or agency 36 35 13 10 5 0 1 72 16 77

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 34 12 12 3 0 1 74 14 410
2020 3 to 10 years in current department or agency 28 46 11 12 3 0 0 74 15 418
2020 11 to 20 years in current department or agency 31 39 12 12 5 0 0 71 18 287
2020 More than 20 years in current department or agency 35 40 9 8 4 3 1 78 12 71
2019 Less than 3 years in current department or agency 33 38 14 10 3 1 0 72 14 400
2019 3 to 10 years in current department or agency 21 46 14 12 6 0 1 67 19 413
2019 11 to 20 years in current department or agency 22 42 14 16 5 0 0 65 21 295
2019 More than 20 years in current department or agency 27 39 14 9 10 0 1 67 19 54
2018 Less than 3 years in current department or agency 34 36 12 11 5 1 1 72 16 461
2018 3 to 10 years in current department or agency 26 35 16 14 8 0 0 62 22 500
2018 11 to 20 years in current department or agency 26 35 15 12 11 0 0 61 24 313
2018 More than 20 years in current department or agency 29 39 11 12 6 0 4 70 19 78

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 36 11 9 2 0 0 78 10 411
2020 3 to 10 years in current department or agency 38 43 10 6 3 0 0 80 9 423
2020 11 to 20 years in current department or agency 41 37 13 6 3 0 0 78 9 290
2020 More than 20 years in current department or agency 49 36 5 5 4 1 0 86 9 73
2019 Less than 3 years in current department or agency 41 35 13 6 3 0 0 77 10 405
2019 3 to 10 years in current department or agency 36 42 13 8 2 0 0 77 10 424
2019 11 to 20 years in current department or agency 33 43 13 6 5 0 0 76 10 304
2019 More than 20 years in current department or agency 48 37 7 5 2 0 0 85 8 55
2018 Less than 3 years in current department or agency 40 40 10 6 4 0 0 80 10 463
2018 3 to 10 years in current department or agency 30 44 15 8 3 0 0 74 11 505
2018 11 to 20 years in current department or agency 34 41 12 9 5 0 0 75 13 312
2018 More than 20 years in current department or agency 42 42 9 4 1 1 0 85 5 78

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 33 16 9 8 0 0 67 17 414
2020 3 to 10 years in current department or agency 22 33 24 14 6 0 0 55 20 422
2020 11 to 20 years in current department or agency 27 31 19 12 10 0 0 58 22 289
2020 More than 20 years in current department or agency 23 25 18 17 17 0 0 48 34 71
2019 Less than 3 years in current department or agency 37 32 17 7 5 1 0 70 12 405
2019 3 to 10 years in current department or agency 31 34 19 11 5 0 0 65 16 423
2019 11 to 20 years in current department or agency 29 31 19 12 8 0 1 61 21 301
2019 More than 20 years in current department or agency 29 25 21 10 14 0 0 54 24 56
2018 Less than 3 years in current department or agency 41 30 17 5 5 1 1 72 11 467
2018 3 to 10 years in current department or agency 30 30 20 11 9 0 1 61 19 508
2018 11 to 20 years in current department or agency 30 32 19 9 9 0 1 63 18 314
2018 More than 20 years in current department or agency 19 28 24 16 11 1 1 48 27 78

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 19 38 25 9 1 1 34 27 413
2020 3 to 10 years in current department or agency 11 26 40 18 5 1 0 23 37 422
2020 11 to 20 years in current department or agency 11 21 43 17 7 0 0 24 32 291
2020 More than 20 years in current department or agency 12 36 34 13 4 0 0 18 48 73
2019 Less than 3 years in current department or agency 13 26 33 22 6 1 0 28 39 405
2019 3 to 10 years in current department or agency 15 33 34 14 4 0 0 18 48 420
2019 11 to 20 years in current department or agency 18 32 31 14 4 0 1 18 51 303
2019 More than 20 years in current department or agency 19 45 25 12 0 0 0 12 63 55
2018 Less than 3 years in current department or agency 14 26 32 16 11 1 1 27 40 463
2018 3 to 10 years in current department or agency 18 28 35 15 3 0 0 18 46 504
2018 11 to 20 years in current department or agency 19 36 28 12 5 0 1 17 55 314
2018 More than 20 years in current department or agency 14 36 32 16 1 0 0 17 50 78

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 13 26 30 19 5 1 52 20 412
2020 3 to 10 years in current department or agency 9 18 31 30 9 1 1 41 27 420
2020 11 to 20 years in current department or agency 9 19 27 31 12 1 1 44 28 289
2020 More than 20 years in current department or agency 11 21 25 26 14 2 1 42 33 71
2019 Less than 3 years in current department or agency 17 26 23 22 8 3 1 30 45 406
2019 3 to 10 years in current department or agency 20 31 27 15 6 0 1 21 51 419
2019 11 to 20 years in current department or agency 16 28 32 15 6 2 2 22 45 304
2019 More than 20 years in current department or agency 13 32 39 14 2 0 0 16 44 55
2018 Less than 3 years in current department or agency 17 25 26 15 12 4 1 29 44 465
2018 3 to 10 years in current department or agency 21 30 28 14 5 2 1 19 53 505
2018 11 to 20 years in current department or agency 21 28 29 15 5 1 2 20 50 311
2018 More than 20 years in current department or agency 15 29 33 16 7 0 0 23 44 76

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 12 20 32 22 9 4 1 33 33 413
2020 3 to 10 years in current department or agency 16 27 37 11 7 1 1 18 45 421
2020 11 to 20 years in current department or agency 16 29 32 18 4 1 1 22 45 289
2020 More than 20 years in current department or agency 25 34 30 7 0 1 1 8 61 72
2019 Less than 3 years in current department or agency 21 31 24 14 6 1 2 21 54 404
2019 3 to 10 years in current department or agency 26 30 28 10 4 1 1 14 57 423
2019 11 to 20 years in current department or agency 24 27 32 10 4 1 3 15 52 303
2019 More than 20 years in current department or agency 34 27 30 5 1 0 2 7 62 55
2018 Less than 3 years in current department or agency 20 27 28 14 8 2 1 22 49 466
2018 3 to 10 years in current department or agency 27 28 30 11 3 1 1 14 56 506
2018 11 to 20 years in current department or agency 26 34 26 8 3 1 1 11 62 314
2018 More than 20 years in current department or agency 28 30 33 8 3 0 0 10 57 77

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 19 33 24 12 1 1 36 30 411
2020 3 to 10 years in current department or agency 17 22 36 21 4 0 1 25 39 420
2020 11 to 20 years in current department or agency 11 25 36 22 6 0 0 28 37 290
2020 More than 20 years in current department or agency 23 36 28 8 3 0 1 11 60 73
2019 Less than 3 years in current department or agency 13 19 29 24 13 1 0 37 33 404
2019 3 to 10 years in current department or agency 13 22 36 22 5 1 1 28 36 424
2019 11 to 20 years in current department or agency 17 26 33 15 6 0 3 22 45 301
2019 More than 20 years in current department or agency 25 32 32 11 0 0 0 11 57 54
2018 Less than 3 years in current department or agency 12 20 27 23 16 1 1 40 33 464
2018 3 to 10 years in current department or agency 15 20 37 21 5 1 1 27 36 503
2018 11 to 20 years in current department or agency 19 32 26 19 2 0 2 21 53 311
2018 More than 20 years in current department or agency 22 31 40 4 1 0 1 6 54 76

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 11 19 23 28 14 2 2 44 31 412
2020 3 to 10 years in current department or agency 21 25 28 18 6 1 1 25 47 421
2020 11 to 20 years in current department or agency 19 27 27 18 7 0 1 26 46 290
2020 More than 20 years in current department or agency 29 24 32 7 6 0 3 13 54 73
2019 Less than 3 years in current department or agency 15 22 25 21 12 2 3 34 39 406
2019 3 to 10 years in current department or agency 25 25 25 16 7 0 1 23 52 424
2019 11 to 20 years in current department or agency 27 29 24 13 5 1 2 18 57 301
2019 More than 20 years in current department or agency 36 30 28 5 0 0 1 5 66 56
2018 Less than 3 years in current department or agency 15 20 26 18 14 3 4 35 37 465
2018 3 to 10 years in current department or agency 28 25 27 15 4 0 1 20 53 505
2018 11 to 20 years in current department or agency 34 26 20 15 5 0 1 20 60 313
2018 More than 20 years in current department or agency 29 21 39 7 3 0 1 10 50 77

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 13 24 29 18 6 2 51 23 406
2020 3 to 10 years in current department or agency 13 20 33 21 11 2 0 32 34 420
2020 11 to 20 years in current department or agency 8 20 30 29 10 1 2 41 28 292
2020 More than 20 years in current department or agency 14 16 27 34 9 0 0 43 30 73
2019 Less than 3 years in current department or agency 14 21 27 20 12 3 3 33 38 405
2019 3 to 10 years in current department or agency 18 22 30 19 8 1 1 27 42 422
2019 11 to 20 years in current department or agency 18 22 31 20 5 1 2 26 42 304
2019 More than 20 years in current department or agency 17 28 34 19 2 0 0 21 45 53
2018 Less than 3 years in current department or agency 15 23 28 17 11 4 2 30 40 459
2018 3 to 10 years in current department or agency 22 26 28 16 7 1 1 23 48 503
2018 11 to 20 years in current department or agency 22 25 25 18 4 2 3 24 50 313
2018 More than 20 years in current department or agency 17 15 37 26 1 1 1 29 34 76

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 12 17 35 19 12 4 1 32 31 414
2020 3 to 10 years in current department or agency 19 28 33 12 6 1 0 18 48 421
2020 11 to 20 years in current department or agency 14 25 35 16 7 1 1 24 41 289
2020 More than 20 years in current department or agency 30 25 31 11 3 0 0 14 55 72
2019 Less than 3 years in current department or agency 19 24 31 16 7 3 1 24 44 405
2019 3 to 10 years in current department or agency 25 29 29 11 4 1 1 15 55 424
2019 11 to 20 years in current department or agency 23 28 33 9 5 1 2 14 52 304
2019 More than 20 years in current department or agency 32 30 23 13 0 2 0 13 64 56
2018 Less than 3 years in current department or agency 14 26 29 16 9 2 2 27 43 464
2018 3 to 10 years in current department or agency 24 29 28 14 4 1 1 17 54 505
2018 11 to 20 years in current department or agency 27 29 25 11 4 2 2 16 58 313
2018 More than 20 years in current department or agency 23 29 37 6 4 0 0 10 52 77

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 25 38 19 10 1 0 29 33 413
2020 3 to 10 years in current department or agency 11 29 36 18 6 0 0 24 40 423
2020 11 to 20 years in current department or agency 10 23 38 22 6 0 0 28 33 291
2020 More than 20 years in current department or agency 14 21 40 19 6 0 0 25 35 73
2019 Less than 3 years in current department or agency 15 21 28 21 12 2 1 34 38 406
2019 3 to 10 years in current department or agency 21 29 28 16 6 0 1 22 50 423
2019 11 to 20 years in current department or agency 18 22 38 15 6 0 1 22 40 303
2019 More than 20 years in current department or agency 21 21 37 19 2 0 0 21 42 56
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 29 18 6 3 8 6 69 11 413
2020 3 to 10 years in current department or agency 27 37 13 8 6 6 3 70 15 421
2020 11 to 20 years in current department or agency 30 30 17 11 6 4 3 64 17 292
2020 More than 20 years in current department or agency 28 38 14 4 8 6 1 71 13 73
2019 Less than 3 years in current department or agency 30 30 15 9 5 7 4 67 16 406
2019 3 to 10 years in current department or agency 21 32 16 13 10 5 2 58 24 422
2019 11 to 20 years in current department or agency 23 35 19 10 8 4 2 61 19 304
2019 More than 20 years in current department or agency 32 36 14 9 5 2 2 71 15 56
2018 Less than 3 years in current department or agency 26 32 14 8 6 10 4 67 17 464
2018 3 to 10 years in current department or agency 18 35 16 12 12 4 4 57 26 504
2018 11 to 20 years in current department or agency 18 36 17 14 8 4 3 58 23 312
2018 More than 20 years in current department or agency 23 28 25 13 9 1 1 52 22 78

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 24 8 8 2 1 0 81 11 414
2020 3 to 10 years in current department or agency 46 31 10 6 4 2 0 79 11 421
2020 11 to 20 years in current department or agency 49 26 10 9 5 0 0 75 15 292
2020 More than 20 years in current department or agency 60 20 4 9 7 0 0 80 16 72
2019 Less than 3 years in current department or agency 47 29 9 9 5 2 0 77 13 404
2019 3 to 10 years in current department or agency 40 30 8 13 7 1 0 71 21 423
2019 11 to 20 years in current department or agency 43 30 11 8 6 2 0 74 14 302
2019 More than 20 years in current department or agency 56 29 7 5 4 0 0 84 9 56
2018 Less than 3 years in current department or agency 48 29 6 9 6 2 0 78 15 462
2018 3 to 10 years in current department or agency 37 31 10 11 9 1 0 69 20 504
2018 11 to 20 years in current department or agency 37 29 12 11 10 1 0 67 21 312
2018 More than 20 years in current department or agency 41 30 7 11 9 3 0 73 20 78

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 25 7 4 1 1 0 88 5 413
2020 3 to 10 years in current department or agency 53 33 5 6 3 1 0 86 8 419
2020 11 to 20 years in current department or agency 59 26 9 4 2 0 0 85 6 289
2020 More than 20 years in current department or agency 66 23 4 3 4 0 0 89 7 73
2019 Less than 3 years in current department or agency 50 35 7 5 2 0 0 86 7 402
2019 3 to 10 years in current department or agency 43 36 8 10 3 0 0 79 13 422
2019 11 to 20 years in current department or agency 47 32 9 8 4 0 0 79 12 303
2019 More than 20 years in current department or agency 63 26 6 4 2 0 0 89 6 54
2018 Less than 3 years in current department or agency 54 32 6 5 2 1 0 86 7 461
2018 3 to 10 years in current department or agency 40 37 9 9 4 0 0 77 14 506
2018 11 to 20 years in current department or agency 43 36 9 8 3 0 0 79 11 309
2018 More than 20 years in current department or agency 46 35 10 4 5 0 0 81 9 77

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 30 11 2 2 0 0 85 4 412
2020 3 to 10 years in current department or agency 49 36 9 4 1 1 0 85 5 417
2020 11 to 20 years in current department or agency 46 35 11 5 3 1 0 81 8 291
2020 More than 20 years in current department or agency 48 33 10 4 6 0 0 81 10 72
2019 Less than 3 years in current department or agency 49 32 13 3 2 0 0 82 5 405
2019 3 to 10 years in current department or agency 41 35 15 6 3 1 0 76 8 424
2019 11 to 20 years in current department or agency 43 36 12 4 4 2 0 80 7 303
2019 More than 20 years in current department or agency 54 30 13 2 2 0 0 84 4 56
2018 Less than 3 years in current department or agency 45 37 10 4 3 1 1 83 8 463
2018 3 to 10 years in current department or agency 37 39 13 7 4 1 0 77 11 505
2018 11 to 20 years in current department or agency 32 45 10 7 4 2 0 79 11 312
2018 More than 20 years in current department or agency 46 29 19 4 3 0 0 75 6 78

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 24 11 3 3 5 3 82 7 413
2020 3 to 10 years in current department or agency 48 26 7 5 4 7 3 82 10 420
2020 11 to 20 years in current department or agency 53 29 9 3 3 2 1 85 6 291
2020 More than 20 years in current department or agency 57 22 3 3 8 4 3 85 12 73
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 24 9 3 2 1 3 85 6 414
2020 3 to 10 years in current department or agency 56 26 10 4 2 1 2 84 6 423
2020 11 to 20 years in current department or agency 60 23 9 2 2 0 2 86 4 291
2020 More than 20 years in current department or agency 60 21 10 1 1 1 5 87 3 73
2019 Less than 3 years in current department or agency 47 28 14 4 2 3 3 79 7 407
2019 3 to 10 years in current department or agency 47 29 11 6 4 1 2 79 10 423
2019 11 to 20 years in current department or agency 50 32 9 2 3 1 2 85 6 304
2019 More than 20 years in current department or agency 51 21 17 2 6 2 2 75 8 56

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 27 9 8 3 1 1 80 11 414
2020 3 to 10 years in current department or agency 42 31 12 9 5 1 0 73 15 424
2020 11 to 20 years in current department or agency 47 31 9 7 4 0 1 79 12 292
2020 More than 20 years in current department or agency 50 28 10 6 5 0 1 79 11 73
2019 Less than 3 years in current department or agency 43 28 14 8 5 1 1 73 13 407
2019 3 to 10 years in current department or agency 36 32 12 11 7 1 1 69 19 423
2019 11 to 20 years in current department or agency 39 34 14 7 5 0 0 73 13 301
2019 More than 20 years in current department or agency 38 29 13 9 8 2 2 69 17 56
2018 Less than 3 years in current department or agency 41 33 10 8 6 2 1 76 14 462
2018 3 to 10 years in current department or agency 34 33 13 11 7 1 1 68 19 504
2018 11 to 20 years in current department or agency 35 39 10 6 9 1 1 75 15 312
2018 More than 20 years in current department or agency 28 33 18 10 10 0 1 62 20 77

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 22 10 4 3 3 1 83 7 412
2020 3 to 10 years in current department or agency 51 27 10 4 5 2 1 80 9 423
2020 11 to 20 years in current department or agency 55 26 8 5 4 0 1 83 10 289
2020 More than 20 years in current department or agency 51 22 16 3 4 3 1 76 7 73

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 28 8 5 4 1 0 83 9 413
2020 3 to 10 years in current department or agency 49 28 9 9 5 0 0 77 14 424
2020 11 to 20 years in current department or agency 49 31 10 5 4 1 0 81 9 289
2020 More than 20 years in current department or agency 52 32 5 3 8 0 0 84 11 73
2019 Less than 3 years in current department or agency 47 29 12 5 4 1 0 78 10 406
2019 3 to 10 years in current department or agency 41 30 12 11 5 0 1 72 16 421
2019 11 to 20 years in current department or agency 40 33 12 8 5 1 0 74 14 303
2019 More than 20 years in current department or agency 48 28 8 4 12 0 0 76 15 55
2018 Less than 3 years in current department or agency 48 27 11 8 5 1 0 76 13 462
2018 3 to 10 years in current department or agency 40 29 13 11 7 0 0 69 17 503
2018 11 to 20 years in current department or agency 39 30 12 12 6 1 1 70 18 312
2018 More than 20 years in current department or agency 37 33 13 3 13 0 1 70 16 76

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 43 57 412
2020 3 to 10 years in current department or agency 42 58 424
2020 11 to 20 years in current department or agency 45 55 292
2020 More than 20 years in current department or agency 32 68 73

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 17 8 1 2 4 9 87 4 413
2020 3 to 10 years in current department or agency 63 18 6 2 1 3 7 89 3 424
2020 11 to 20 years in current department or agency 65 18 9 1 0 3 5 89 1 291
2020 More than 20 years in current department or agency 62 16 11 0 1 1 8 86 1 72

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 26 9 7 2 0 0 81 9 414
2020 3 to 10 years in current department or agency 57 25 8 7 4 0 0 81 10 424
2020 11 to 20 years in current department or agency 58 26 6 7 2 0 1 84 10 290
2020 More than 20 years in current department or agency 63 23 5 4 4 0 1 86 8 73
2019 Less than 3 years in current department or agency 52 27 10 7 3 1 0 79 11 407
2019 3 to 10 years in current department or agency 46 32 8 7 6 0 0 79 13 423
2019 11 to 20 years in current department or agency 44 33 11 7 4 1 0 78 11 304
2019 More than 20 years in current department or agency 47 28 13 5 6 0 0 75 12 55
2018 Less than 3 years in current department or agency 52 28 8 7 6 0 0 79 13 462
2018 3 to 10 years in current department or agency 43 28 12 10 7 0 0 72 17 503
2018 11 to 20 years in current department or agency 45 27 12 7 7 1 0 73 15 312
2018 More than 20 years in current department or agency 43 30 8 8 11 0 0 74 19 78
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 29 13 3 2 8 1 80 6 412
2020 3 to 10 years in current department or agency 35 33 13 10 4 5 0 72 15 423
2020 11 to 20 years in current department or agency 39 30 13 9 4 4 0 73 14 292
2020 More than 20 years in current department or agency 34 38 10 10 8 0 0 72 18 73
2019 Less than 3 years in current department or agency 32 34 13 7 5 8 0 72 13 406
2019 3 to 10 years in current department or agency 22 36 17 12 8 4 0 61 21 421
2019 11 to 20 years in current department or agency 17 39 20 13 7 5 0 59 20 297
2019 More than 20 years in current department or agency 22 33 14 12 11 7 0 59 25 56
2018 Less than 3 years in current department or agency 34 31 16 8 2 8 1 71 11 466
2018 3 to 10 years in current department or agency 21 33 19 14 8 5 0 57 24 508
2018 11 to 20 years in current department or agency 22 30 19 13 11 5 0 54 25 314
2018 More than 20 years in current department or agency 18 31 27 12 7 4 1 52 20 78

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 33 13 5 2 4 0 78 8 413
2020 3 to 10 years in current department or agency 31 34 14 12 7 2 0 67 19 422
2020 11 to 20 years in current department or agency 32 36 12 11 6 2 0 70 18 291
2020 More than 20 years in current department or agency 33 38 11 8 9 0 0 71 17 73
2019 Less than 3 years in current department or agency 30 35 14 11 5 4 0 68 17 406
2019 3 to 10 years in current department or agency 18 33 19 16 12 2 0 52 29 423
2019 11 to 20 years in current department or agency 15 37 23 15 8 2 0 53 24 300
2019 More than 20 years in current department or agency 12 42 15 18 13 0 0 54 31 56
2018 Less than 3 years in current department or agency 31 32 17 11 4 3 0 66 16 467
2018 3 to 10 years in current department or agency 18 29 21 18 12 2 0 48 31 505
2018 11 to 20 years in current department or agency 17 32 20 15 15 2 0 49 30 311
2018 More than 20 years in current department or agency 16 30 22 19 9 2 1 48 29 77

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 34 16 10 3 6 1 68 14 412
2020 3 to 10 years in current department or agency 20 37 16 15 9 4 0 58 25 422
2020 11 to 20 years in current department or agency 23 37 18 11 6 3 0 63 18 291
2020 More than 20 years in current department or agency 17 41 21 7 13 1 0 59 20 72
2019 Less than 3 years in current department or agency 22 27 20 16 9 5 1 53 26 406
2019 3 to 10 years in current department or agency 11 26 21 23 15 3 0 39 39 423
2019 11 to 20 years in current department or agency 13 27 24 22 11 4 0 41 34 299
2019 More than 20 years in current department or agency 7 30 21 22 19 2 0 37 42 54
2018 Less than 3 years in current department or agency 22 33 18 14 6 6 0 59 21 465
2018 3 to 10 years in current department or agency 11 23 25 24 13 3 0 36 39 504
2018 11 to 20 years in current department or agency 9 27 26 19 15 5 0 38 35 313
2018 More than 20 years in current department or agency 9 25 23 27 9 5 1 36 39 78

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 36 15 11 6 2 0 67 17 411
2020 3 to 10 years in current department or agency 19 39 16 15 10 1 0 58 25 423
2020 11 to 20 years in current department or agency 24 34 16 18 7 1 0 59 25 292
2020 More than 20 years in current department or agency 22 37 16 16 8 0 0 59 25 73
2019 Less than 3 years in current department or agency 18 29 18 21 10 4 1 50 32 407
2019 3 to 10 years in current department or agency 10 26 21 26 16 1 0 36 43 422
2019 11 to 20 years in current department or agency 11 30 21 23 13 2 0 42 37 300
2019 More than 20 years in current department or agency 12 33 15 16 23 0 0 45 39 55
2018 Less than 3 years in current department or agency 20 29 19 22 8 2 0 50 30 467
2018 3 to 10 years in current department or agency 11 25 18 26 18 2 0 37 45 507
2018 11 to 20 years in current department or agency 8 25 23 23 18 3 0 35 42 313
2018 More than 20 years in current department or agency 14 21 19 30 12 4 0 36 44 78

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 26 12 4 3 5 2 79 8 414
2020 3 to 10 years in current department or agency 44 23 16 4 4 4 4 74 9 423
2020 11 to 20 years in current department or agency 43 27 16 4 4 4 3 74 9 291
2020 More than 20 years in current department or agency 47 24 12 7 4 2 5 76 11 73
2019 Less than 3 years in current department or agency 50 23 10 4 3 7 2 81 8 408
2019 3 to 10 years in current department or agency 39 24 15 8 5 7 3 70 14 424
2019 11 to 20 years in current department or agency 37 28 17 6 4 7 2 71 11 304
2019 More than 20 years in current department or agency 46 19 13 9 0 7 5 74 11 55
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 43 13 8 2 2 0 75 11 411
2020 3 to 10 years in current department or agency 20 42 21 13 3 0 0 62 17 423
2020 11 to 20 years in current department or agency 25 42 17 13 2 0 0 68 15 291
2020 More than 20 years in current department or agency 28 41 15 7 8 1 0 70 15 73
2019 Less than 3 years in current department or agency 23 39 16 15 5 1 0 63 20 407
2019 3 to 10 years in current department or agency 15 41 19 17 7 0 0 56 24 423
2019 11 to 20 years in current department or agency 20 38 22 12 6 1 0 59 19 303
2019 More than 20 years in current department or agency 14 41 16 20 7 2 0 57 27 56
2018 Less than 3 years in current department or agency 23 42 16 14 3 1 0 66 17 466
2018 3 to 10 years in current department or agency 17 41 19 14 8 0 0 59 22 506
2018 11 to 20 years in current department or agency 15 39 21 15 9 1 0 55 24 313
2018 More than 20 years in current department or agency 17 47 20 8 6 3 0 65 15 78

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 21 36 17 16 5 5 0 60 22 409
2020 3 to 10 years in current department or agency 10 35 18 23 11 2 0 46 35 424
2020 11 to 20 years in current department or agency 19 33 19 19 9 1 0 52 28 285
2020 More than 20 years in current department or agency 11 33 19 17 19 0 0 44 37 72
2019 Less than 3 years in current department or agency 14 23 20 28 13 2 1 38 42 406
2019 3 to 10 years in current department or agency 5 24 23 26 22 1 0 29 48 420
2019 11 to 20 years in current department or agency 12 26 19 25 18 1 0 38 43 300
2019 More than 20 years in current department or agency 3 37 11 25 22 2 0 41 48 57

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 37 14 9 5 5 1 70 15 414
2020 3 to 10 years in current department or agency 28 36 14 13 6 1 1 66 20 423
2020 11 to 20 years in current department or agency 32 38 15 9 3 1 1 72 13 289
2020 More than 20 years in current department or agency 26 44 15 6 5 3 1 73 11 73
2019 Less than 3 years in current department or agency 26 33 15 14 7 4 1 62 22 407
2019 3 to 10 years in current department or agency 23 38 16 15 7 1 0 62 23 423
2019 11 to 20 years in current department or agency 26 38 16 12 6 3 1 65 18 300
2019 More than 20 years in current department or agency 30 42 9 14 2 2 2 74 17 57
2018 Less than 3 years in current department or agency 26 33 16 13 5 4 3 63 19 464
2018 3 to 10 years in current department or agency 24 36 15 14 7 4 1 62 22 507
2018 11 to 20 years in current department or agency 24 37 18 9 9 2 1 63 19 313
2018 More than 20 years in current department or agency 24 37 17 11 5 3 3 65 18 78

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 36 18 5 2 6 0 73 7 413
2020 3 to 10 years in current department or agency 24 36 21 13 4 1 0 61 17 422
2020 11 to 20 years in current department or agency 29 41 18 6 3 2 0 71 10 290
2020 More than 20 years in current department or agency 29 35 22 7 5 0 1 65 13 73
2019 Less than 3 years in current department or agency 25 30 24 11 6 4 0 58 17 408
2019 3 to 10 years in current department or agency 15 36 24 15 8 2 0 52 23 423
2019 11 to 20 years in current department or agency 19 38 25 11 5 2 0 58 16 298
2019 More than 20 years in current department or agency 21 36 12 20 9 2 0 58 30 53
2018 Less than 3 years in current department or agency 26 35 21 11 3 3 0 63 15 465
2018 3 to 10 years in current department or agency 19 35 25 13 6 3 0 55 20 504
2018 11 to 20 years in current department or agency 19 37 24 12 7 1 0 56 20 313
2018 More than 20 years in current department or agency 23 23 31 9 9 4 0 48 19 78

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 21 18 8 7 17 4 58 19 413
2020 3 to 10 years in current department or agency 19 19 19 17 13 10 3 44 35 422
2020 11 to 20 years in current department or agency 19 20 20 15 11 12 3 46 30 291
2020 More than 20 years in current department or agency 18 26 16 13 17 7 2 49 33 73
2019 Less than 3 years in current department or agency 18 19 21 12 10 16 3 46 28 406
2019 3 to 10 years in current department or agency 10 22 20 18 18 10 1 36 41 422
2019 11 to 20 years in current department or agency 13 20 25 16 13 10 2 38 34 302
2019 More than 20 years in current department or agency 18 23 19 14 12 12 1 47 30 57
2018 Less than 3 years in current department or agency 15 21 23 10 8 18 5 47 23 463
2018 3 to 10 years in current department or agency 12 19 22 17 18 10 3 35 40 505
2018 11 to 20 years in current department or agency 10 21 21 17 22 9 1 34 44 314
2018 More than 20 years in current department or agency 12 16 30 17 13 9 3 32 34 76

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 34 17 11 4 6 0 67 15 411
2020 3 to 10 years in current department or agency 24 32 19 17 6 1 0 56 24 423
2020 11 to 20 years in current department or agency 26 37 16 11 9 2 0 64 20 291
2020 More than 20 years in current department or agency 25 29 23 14 10 0 0 54 23 73
2019 Less than 3 years in current department or agency 26 33 17 11 7 5 0 62 20 406
2019 3 to 10 years in current department or agency 21 31 17 18 12 1 0 52 30 421
2019 11 to 20 years in current department or agency 16 35 21 17 8 2 0 53 26 301
2019 More than 20 years in current department or agency 14 41 19 13 12 0 0 55 25 56
2018 Less than 3 years in current department or agency 28 36 15 10 5 5 0 68 16 465
2018 3 to 10 years in current department or agency 18 35 19 15 12 1 0 53 28 507
2018 11 to 20 years in current department or agency 15 32 20 17 13 3 0 49 31 314
2018 More than 20 years in current department or agency 23 28 23 13 8 4 1 54 22 78

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 30 17 9 8 7 2 63 19 411
2020 3 to 10 years in current department or agency 27 33 13 11 13 1 2 61 25 423
2020 11 to 20 years in current department or agency 22 34 11 17 13 0 2 58 31 292
2020 More than 20 years in current department or agency 17 26 11 20 24 0 2 44 45 73
2019 Less than 3 years in current department or agency 27 32 15 12 9 4 2 62 22 408
2019 3 to 10 years in current department or agency 19 32 12 16 18 2 0 53 35 419
2019 11 to 20 years in current department or agency 14 28 17 17 19 3 2 44 38 303
2019 More than 20 years in current department or agency 16 29 17 14 25 0 0 44 39 57
2018 Less than 3 years in current department or agency 29 36 13 9 7 5 1 70 17 463
2018 3 to 10 years in current department or agency 16 28 18 18 18 1 1 45 37 506
2018 11 to 20 years in current department or agency 10 30 15 20 22 2 1 41 43 313
2018 More than 20 years in current department or agency 18 20 19 22 16 1 3 40 40 78

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 23 14 5 3 0 2 76 9 413
2020 3 to 10 years in current department or agency 43 28 17 6 4 0 2 72 10 422
2020 11 to 20 years in current department or agency 51 19 14 7 5 1 3 73 12 292
2020 More than 20 years in current department or agency 52 23 11 2 4 0 8 81 7 72
2019 Less than 3 years in current department or agency 54 24 13 3 2 1 3 81 5 407
2019 3 to 10 years in current department or agency 49 25 13 7 4 1 2 76 11 422
2019 11 to 20 years in current department or agency 48 24 14 6 3 1 4 75 10 303
2019 More than 20 years in current department or agency 61 10 22 5 2 0 0 71 7 56

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 25 18 8 2 2 1 71 10 413
2020 3 to 10 years in current department or agency 44 26 19 6 3 1 1 72 9 422
2020 11 to 20 years in current department or agency 51 28 10 3 3 1 4 83 6 291
2020 More than 20 years in current department or agency 56 22 6 2 9 0 5 83 11 72
2019 Less than 3 years in current department or agency 45 23 18 6 5 2 2 71 10 407
2019 3 to 10 years in current department or agency 44 25 16 7 6 2 2 71 13 420
2019 11 to 20 years in current department or agency 46 26 14 4 4 2 3 76 9 303
2019 More than 20 years in current department or agency 57 22 10 4 2 4 2 84 6 55

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 81 7 3 1 1 5 2 95 2 408
2020 3 to 10 years in current department or agency 75 11 4 3 2 3 2 91 5 422
2020 11 to 20 years in current department or agency 75 8 7 1 3 3 3 87 5 291
2020 More than 20 years in current department or agency 60 15 6 5 4 3 7 83 11 72
2019 Less than 3 years in current department or agency 73 11 4 1 2 5 3 92 4 405
2019 3 to 10 years in current department or agency 69 12 4 3 5 5 2 87 9 422
2019 11 to 20 years in current department or agency 66 11 6 2 4 6 4 86 7 302
2019 More than 20 years in current department or agency 66 11 11 5 5 0 2 78 11 56

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 76 8 4 1 1 3 6 93 2 409
2020 3 to 10 years in current department or agency 74 11 5 1 1 1 5 92 3 421
2020 11 to 20 years in current department or agency 73 11 3 3 3 1 6 91 6 290
2020 More than 20 years in current department or agency 70 7 6 0 6 3 9 87 6 73
2019 Less than 3 years in current department or agency 75 7 3 1 1 3 10 94 3 407
2019 3 to 10 years in current department or agency 75 8 4 2 3 3 7 91 5 420
2019 11 to 20 years in current department or agency 71 11 3 1 2 5 8 93 4 303
2019 More than 20 years in current department or agency 82 5 6 2 0 0 5 91 2 56

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 45 14 4 2 6 1 78 7 414
2020 3 to 10 years in current department or agency 19 43 21 10 4 3 0 64 14 424
2020 11 to 20 years in current department or agency 24 42 17 11 4 2 0 67 16 291
2020 More than 20 years in current department or agency 15 49 24 7 5 0 0 64 12 73
2019 Less than 3 years in current department or agency 22 40 18 9 3 7 1 67 14 406
2019 3 to 10 years in current department or agency 14 41 21 14 6 4 0 57 21 421
2019 11 to 20 years in current department or agency 14 45 20 13 4 4 1 61 18 301
2019 More than 20 years in current department or agency 12 45 19 13 11 0 0 56 24 56
2018 Less than 3 years in current department or agency 21 41 20 9 3 6 1 66 13 465
2018 3 to 10 years in current department or agency 13 37 26 15 6 2 0 52 22 507
2018 11 to 20 years in current department or agency 12 37 23 15 9 4 0 51 25 312
2018 More than 20 years in current department or agency 19 36 21 13 7 5 0 58 20 78

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 39 9 4 2 3 0 84 7 408
2020 3 to 10 years in current department or agency 25 43 14 11 5 2 0 70 16 421
2020 11 to 20 years in current department or agency 36 38 16 6 3 1 0 75 9 292
2020 More than 20 years in current department or agency 31 41 14 9 4 1 0 73 13 72
2019 Less than 3 years in current department or agency 37 39 13 6 2 2 0 78 9 408
2019 3 to 10 years in current department or agency 23 40 18 12 5 2 0 64 17 419
2019 11 to 20 years in current department or agency 26 43 16 8 5 2 0 70 13 303
2019 More than 20 years in current department or agency 30 40 15 9 5 2 0 71 15 56
2018 Less than 3 years in current department or agency 46 40 6 5 1 1 0 87 7 463
2018 3 to 10 years in current department or agency 30 44 14 7 4 2 0 75 11 505
2018 11 to 20 years in current department or agency 28 43 18 5 4 2 0 72 10 311
2018 More than 20 years in current department or agency 39 35 15 6 2 3 0 76 8 77

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 33 10 5 2 7 1 82 7 414
2020 3 to 10 years in current department or agency 30 40 14 7 3 4 0 74 11 423
2020 11 to 20 years in current department or agency 37 38 12 7 3 3 0 77 10 291
2020 More than 20 years in current department or agency 41 32 18 2 4 1 1 76 6 72
2019 Less than 3 years in current department or agency 40 37 11 6 2 4 0 80 8 406
2019 3 to 10 years in current department or agency 30 36 16 9 3 5 0 70 13 419
2019 11 to 20 years in current department or agency 32 45 14 6 3 1 0 77 9 304
2019 More than 20 years in current department or agency 31 42 15 5 3 3 0 76 9 57
2018 Less than 3 years in current department or agency 43 37 8 6 1 5 0 84 7 465
2018 3 to 10 years in current department or agency 31 41 14 7 3 3 0 75 11 505
2018 11 to 20 years in current department or agency 30 40 17 5 3 5 0 73 9 311
2018 More than 20 years in current department or agency 37 40 13 4 2 3 0 79 7 76

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 29 13 6 3 9 1 76 10 414
2020 3 to 10 years in current department or agency 26 40 20 5 4 4 0 70 10 423
2020 11 to 20 years in current department or agency 33 39 13 7 2 5 0 76 10 289
2020 More than 20 years in current department or agency 36 34 14 5 3 6 3 76 9 73

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 34 11 3 3 5 1 82 7 412
2020 3 to 10 years in current department or agency 38 35 11 7 5 3 1 76 13 422
2020 11 to 20 years in current department or agency 43 32 11 5 5 5 1 79 10 291
2020 More than 20 years in current department or agency 51 24 10 2 10 1 1 77 13 71

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 30 8 3 0 1 0 89 3 410
2020 3 to 10 years in current department or agency 45 38 9 6 2 0 0 83 8 421
2020 11 to 20 years in current department or agency 48 38 7 6 2 0 0 86 7 292
2020 More than 20 years in current department or agency 47 27 14 8 4 0 0 74 13 71
2019 Less than 3 years in current department or agency 51 32 9 4 2 1 0 84 6 408
2019 3 to 10 years in current department or agency 35 42 12 7 4 0 0 77 11 420
2019 11 to 20 years in current department or agency 32 44 14 4 5 0 0 77 9 304
2019 More than 20 years in current department or agency 38 41 12 3 5 0 0 79 9 57
2018 Less than 3 years in current department or agency 55 35 6 2 1 1 0 90 3 466
2018 3 to 10 years in current department or agency 37 39 14 6 3 0 0 77 10 506
2018 11 to 20 years in current department or agency 31 44 12 9 4 0 0 75 13 312
2018 More than 20 years in current department or agency 35 42 13 2 5 3 0 79 8 76

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 31 16 9 3 1 0 72 12 412
2020 3 to 10 years in current department or agency 26 34 19 13 7 0 0 61 20 423
2020 11 to 20 years in current department or agency 32 32 19 10 6 1 0 65 16 292
2020 More than 20 years in current department or agency 31 35 16 6 10 0 1 67 16 72
2019 Less than 3 years in current department or agency 32 31 20 9 6 1 0 64 16 404
2019 3 to 10 years in current department or agency 18 30 25 13 11 1 0 49 25 423
2019 11 to 20 years in current department or agency 21 32 23 13 10 1 0 54 23 302
2019 More than 20 years in current department or agency 28 39 12 5 14 2 0 68 20 57
2018 Less than 3 years in current department or agency 37 31 17 10 4 1 0 69 14 464
2018 3 to 10 years in current department or agency 21 32 21 16 9 1 0 54 25 506
2018 11 to 20 years in current department or agency 19 31 26 10 11 2 0 52 22 310
2018 More than 20 years in current department or agency 25 30 24 11 8 3 0 56 19 77

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 34 17 7 3 0 0 72 11 406
2020 3 to 10 years in current department or agency 25 39 16 13 6 0 0 65 19 421
2020 11 to 20 years in current department or agency 33 35 17 9 6 0 0 68 15 291
2020 More than 20 years in current department or agency 28 45 9 9 10 0 0 73 18 72
2019 Less than 3 years in current department or agency 32 36 17 9 6 1 0 68 15 405
2019 3 to 10 years in current department or agency 18 37 21 16 8 1 0 55 24 420
2019 11 to 20 years in current department or agency 21 37 21 13 9 0 0 58 21 304
2019 More than 20 years in current department or agency 32 38 14 7 9 0 0 70 16 56
2018 Less than 3 years in current department or agency 37 34 16 10 2 1 0 71 13 463
2018 3 to 10 years in current department or agency 21 34 22 15 8 1 0 55 22 506
2018 11 to 20 years in current department or agency 20 38 18 13 11 1 0 58 24 312
2018 More than 20 years in current department or agency 20 32 28 9 9 1 0 53 19 77

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 24 21 12 6 5 0 60 19 413
2020 3 to 10 years in current department or agency 27 24 19 16 10 3 1 53 27 423
2020 11 to 20 years in current department or agency 33 26 17 12 8 3 1 62 20 292
2020 More than 20 years in current department or agency 35 21 20 13 8 2 1 58 21 72
2019 Less than 3 years in current department or agency 28 25 20 13 9 5 0 55 23 408
2019 3 to 10 years in current department or agency 21 25 24 15 13 2 0 47 29 422
2019 11 to 20 years in current department or agency 23 28 20 14 12 3 0 53 27 304
2019 More than 20 years in current department or agency 34 19 19 16 10 2 0 54 27 57
2018 Less than 3 years in current department or agency 29 25 19 13 9 5 0 57 23 464
2018 3 to 10 years in current department or agency 22 24 22 16 13 2 1 47 30 505
2018 11 to 20 years in current department or agency 23 28 22 12 13 3 0 52 25 314
2018 More than 20 years in current department or agency 29 28 22 10 8 3 1 59 18 77
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 33 28 39 414
2020 3 to 10 years in current department or agency 36 27 37 424
2020 11 to 20 years in current department or agency 37 32 31 292
2020 More than 20 years in current department or agency 38 31 32 73
2019 Less than 3 years in current department or agency 39 24 37 408
2019 3 to 10 years in current department or agency 39 21 40 421
2019 11 to 20 years in current department or agency 32 27 41 303
2019 More than 20 years in current department or agency 39 33 28 57
2018 Less than 3 years in current department or agency 41 24 35 468
2018 3 to 10 years in current department or agency 45 22 33 506
2018 11 to 20 years in current department or agency 38 31 31 315
2018 More than 20 years in current department or agency 36 39 25 78

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 6 33 42 4 4 11 138
2020 3 to 10 years in current department or agency 9 25 49 5 1 11 155
2020 11 to 20 years in current department or agency 20 28 36 5 0 10 107
2020 More than 20 years in current department or agency 52 16 21 8 0 3 27
2019 Less than 3 years in current department or agency 3 27 46 4 12 7 163
2019 3 to 10 years in current department or agency 6 23 55 6 1 10 163
2019 11 to 20 years in current department or agency 12 28 47 3 0 10 97
2019 More than 20 years in current department or agency 45 9 33 9 0 4 22
2018 Less than 3 years in current department or agency 1 30 32 6 22 9 189
2018 3 to 10 years in current department or agency 7 30 44 6 1 12 233
2018 11 to 20 years in current department or agency 18 23 47 2 1 8 123
2018 More than 20 years in current department or agency 58 21 14 0 0 7 28
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 414
2020 3 to 10 years in current department or agency 10 90 423
2020 11 to 20 years in current department or agency 9 91 290
2020 More than 20 years in current department or agency 13 87 73
2019 Less than 3 years in current department or agency 13 87 405
2019 3 to 10 years in current department or agency 17 83 423
2019 11 to 20 years in current department or agency 17 83 301
2019 More than 20 years in current department or agency 20 80 57
2018 Less than 3 years in current department or agency 12 88 465
2018 3 to 10 years in current department or agency 20 80 506
2018 11 to 20 years in current department or agency 18 82 312
2018 More than 20 years in current department or agency 19 81 77

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 23 77 38
2020 3 to 10 years in current department or agency 38 62 44
2020 11 to 20 years in current department or agency 45 55 26
2020 More than 20 years in current department or agency 51 49 10
2019 Less than 3 years in current department or agency 49 51 52
2019 3 to 10 years in current department or agency 47 53 72
2018 Less than 3 years in current department or agency 49 51 59
2018 3 to 10 years in current department or agency 46 54 100
2018 11 to 20 years in current department or agency 48 52 56
2018 More than 20 years in current department or agency 39 61 15

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 72 28 38
2020 3 to 10 years in current department or agency 69 31 44
2019 Less than 3 years in current department or agency 62 38 52
2019 3 to 10 years in current department or agency 66 34 72
2018 Less than 3 years in current department or agency 38 62 59
2018 3 to 10 years in current department or agency 61 39 100

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 7 93 72
2019 11 to 20 years in current department or agency 14 86 49
2018 Less than 3 years in current department or agency 16 84 59
2018 3 to 10 years in current department or agency 10 90 100

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 38
2020 3 to 10 years in current department or agency 0 100 44
2019 Less than 3 years in current department or agency 0 100 52
2019 3 to 10 years in current department or agency 0 100 72
2018 Less than 3 years in current department or agency 0 100 59
2018 3 to 10 years in current department or agency 0 100 100

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 15 85 38
2019 3 to 10 years in current department or agency 10 90 72
2019 More than 20 years in current department or agency 0 100 11
2018 Less than 3 years in current department or agency 8 92 59
2018 11 to 20 years in current department or agency 8 92 56

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 11 89 72
2019 11 to 20 years in current department or agency 12 88 49
2018 Less than 3 years in current department or agency 9 91 59
2018 3 to 10 years in current department or agency 6 94 100

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 52
2019 11 to 20 years in current department or agency 10 90 49
2018 Less than 3 years in current department or agency 0 100 59
2018 More than 20 years in current department or agency 0 100 15

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 50 50 38
2020 3 to 10 years in current department or agency 43 57 44
2019 Less than 3 years in current department or agency 36 64 52
2019 3 to 10 years in current department or agency 42 58 71
2019 11 to 20 years in current department or agency 46 54 49
2019 More than 20 years in current department or agency 54 46 11
2018 Less than 3 years in current department or agency 41 59 59
2018 3 to 10 years in current department or agency 37 63 100
2018 11 to 20 years in current department or agency 47 53 57
2018 More than 20 years in current department or agency 48 52 15

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 61 39 38
2020 3 to 10 years in current department or agency 31 69 44
2020 11 to 20 years in current department or agency 49 51 26
2020 More than 20 years in current department or agency 50 50 10
2019 Less than 3 years in current department or agency 34 66 52
2019 3 to 10 years in current department or agency 47 53 71
2019 11 to 20 years in current department or agency 50 50 49
2019 More than 20 years in current department or agency 52 48 11
2018 Less than 3 years in current department or agency 37 63 59
2018 3 to 10 years in current department or agency 39 61 100
2018 11 to 20 years in current department or agency 58 42 57
2018 More than 20 years in current department or agency 61 39 15

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 40 60 38
2020 3 to 10 years in current department or agency 48 52 44
2019 Less than 3 years in current department or agency 44 56 52
2019 3 to 10 years in current department or agency 45 55 71
2018 Less than 3 years in current department or agency 43 57 59
2018 3 to 10 years in current department or agency 60 40 100
2018 11 to 20 years in current department or agency 63 37 57
2018 More than 20 years in current department or agency 38 62 15

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 43 57 38
2020 3 to 10 years in current department or agency 30 70 44
2019 Less than 3 years in current department or agency 36 64 52
2019 3 to 10 years in current department or agency 46 54 71
2018 Less than 3 years in current department or agency 30 70 59
2018 3 to 10 years in current department or agency 33 67 100

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 29 71 38
2020 3 to 10 years in current department or agency 33 67 44
2019 Less than 3 years in current department or agency 24 76 52
2019 3 to 10 years in current department or agency 37 63 71
2018 Less than 3 years in current department or agency 34 66 59
2018 3 to 10 years in current department or agency 41 59 100
2018 11 to 20 years in current department or agency 49 51 57
2018 More than 20 years in current department or agency 37 63 15

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 59 41 38
2020 3 to 10 years in current department or agency 51 49 44
2019 Less than 3 years in current department or agency 55 45 52
2019 3 to 10 years in current department or agency 66 34 71
2018 Less than 3 years in current department or agency 52 48 59
2018 3 to 10 years in current department or agency 66 34 100
2018 11 to 20 years in current department or agency 49 51 57
2018 More than 20 years in current department or agency 52 48 15

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 39 61 38
2020 3 to 10 years in current department or agency 30 70 44
2019 Less than 3 years in current department or agency 35 65 52
2019 3 to 10 years in current department or agency 39 61 71
2019 11 to 20 years in current department or agency 34 66 49
2019 More than 20 years in current department or agency 43 57 11
2018 Less than 3 years in current department or agency 33 67 59
2018 3 to 10 years in current department or agency 33 67 100

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 38
2020 3 to 10 years in current department or agency 0 100 44
2019 More than 20 years in current department or agency 0 100 11
2018 Less than 3 years in current department or agency 0 100 59
2018 More than 20 years in current department or agency 0 100 15

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 15 85 52
2019 3 to 10 years in current department or agency 11 89 71
2019 11 to 20 years in current department or agency 10 90 49
2019 More than 20 years in current department or agency 0 100 11
2018 Less than 3 years in current department or agency 11 89 59
2018 More than 20 years in current department or agency 0 100 15

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 18 82 26
2019 3 to 10 years in current department or agency 17 83 71
2019 11 to 20 years in current department or agency 10 90 49
2018 Less than 3 years in current department or agency 14 86 59
2018 3 to 10 years in current department or agency 18 82 100

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 45 55 38
2020 3 to 10 years in current department or agency 48 52 44
2019 Less than 3 years in current department or agency 33 67 52
2019 3 to 10 years in current department or agency 41 59 71
2018 Less than 3 years in current department or agency 37 63 59
2018 3 to 10 years in current department or agency 45 55 100
2018 11 to 20 years in current department or agency 58 42 57
2018 More than 20 years in current department or agency 59 41 15

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 27 73 38
2020 3 to 10 years in current department or agency 11 89 44
2019 Less than 3 years in current department or agency 30 70 52
2019 3 to 10 years in current department or agency 18 82 71
2018 Less than 3 years in current department or agency 27 73 59
2018 3 to 10 years in current department or agency 22 78 100
2018 11 to 20 years in current department or agency 34 66 57
2018 More than 20 years in current department or agency 33 67 15

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 18 82 38
2019 Less than 3 years in current department or agency 15 85 52
2019 3 to 10 years in current department or agency 11 89 71
2018 Less than 3 years in current department or agency 21 79 59
2018 3 to 10 years in current department or agency 14 86 100

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 52 48 38
2020 3 to 10 years in current department or agency 50 50 44
2019 Less than 3 years in current department or agency 37 63 52
2019 3 to 10 years in current department or agency 67 33 71
2018 Less than 3 years in current department or agency 61 39 59
2018 3 to 10 years in current department or agency 61 39 99

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 24 76 38
2020 3 to 10 years in current department or agency 29 71 44
2019 Less than 3 years in current department or agency 31 69 52
2019 3 to 10 years in current department or agency 23 77 71
2018 Less than 3 years in current department or agency 28 72 59
2018 3 to 10 years in current department or agency 31 69 99

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 38
2020 3 to 10 years in current department or agency 16 84 44
2019 3 to 10 years in current department or agency 16 84 71
2019 11 to 20 years in current department or agency 17 83 49
2018 Less than 3 years in current department or agency 11 89 59
2018 3 to 10 years in current department or agency 12 88 99

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 23 77 38
2020 11 to 20 years in current department or agency 28 72 26
2019 Less than 3 years in current department or agency 13 87 52
2019 3 to 10 years in current department or agency 14 86 71
2019 11 to 20 years in current department or agency 18 82 49
2019 More than 20 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 17 83 99
2018 11 to 20 years in current department or agency 14 86 57

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 44
2019 3 to 10 years in current department or agency 8 92 71
2019 11 to 20 years in current department or agency 10 90 49
2018 3 to 10 years in current department or agency 8 92 99
2018 11 to 20 years in current department or agency 14 86 57

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 7 93 71
2019 More than 20 years in current department or agency 0 100 11
2018 More than 20 years in current department or agency 0 100 15

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 20 80 38
2020 3 to 10 years in current department or agency 17 83 44
2019 Less than 3 years in current department or agency 17 83 52
2019 3 to 10 years in current department or agency 22 78 71
2018 Less than 3 years in current department or agency 11 89 59
2018 3 to 10 years in current department or agency 12 88 99

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 19 81 38
2020 3 to 10 years in current department or agency 17 83 44
2019 Less than 3 years in current department or agency 22 78 52
2019 3 to 10 years in current department or agency 9 91 71
2018 Less than 3 years in current department or agency 12 88 59
2018 3 to 10 years in current department or agency 12 88 99

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 22 78 38
2020 3 to 10 years in current department or agency 21 79 44
2019 Less than 3 years in current department or agency 41 59 52
2019 3 to 10 years in current department or agency 16 84 71
2018 Less than 3 years in current department or agency 26 74 59
2018 3 to 10 years in current department or agency 25 75 99
2018 11 to 20 years in current department or agency 22 78 57
2018 More than 20 years in current department or agency 49 51 15

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 14 86 65

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 18 82 65
2018 Less than 3 years in current department or agency 21 79 58
2018 3 to 10 years in current department or agency 16 84 98

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 15 85 65
2018 3 to 10 years in current department or agency 8 92 98
2018 More than 20 years in current department or agency 0 100 15

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 10 90 65
2018 Less than 3 years in current department or agency 9 91 58
2018 3 to 10 years in current department or agency 9 91 98

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 14 86 65
2018 Less than 3 years in current department or agency 11 89 58
2018 3 to 10 years in current department or agency 10 90 98

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 12 88 65
2018 3 to 10 years in current department or agency 15 85 98
2018 11 to 20 years in current department or agency 14 86 53

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 18 82 65
2018 Less than 3 years in current department or agency 17 83 58
2018 3 to 10 years in current department or agency 15 85 98

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 17 83 65
2018 Less than 3 years in current department or agency 8 92 58
2018 3 to 10 years in current department or agency 14 86 98
2018 11 to 20 years in current department or agency 10 90 53
2018 More than 20 years in current department or agency 0 100 15

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 11 89 65
2018 Less than 3 years in current department or agency 15 85 58
2018 3 to 10 years in current department or agency 15 85 98

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 42 58 65
2019 More than 20 years in current department or agency 54 46 11
2018 Less than 3 years in current department or agency 35 65 58
2018 3 to 10 years in current department or agency 41 59 98

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 11 89 65
2018 Less than 3 years in current department or agency 14 86 58
2018 3 to 10 years in current department or agency 10 90 98
2018 11 to 20 years in current department or agency 15 85 53
2018 More than 20 years in current department or agency 0 100 15

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 42 58 65
2019 More than 20 years in current department or agency 54 46 11
2018 Less than 3 years in current department or agency 43 57 58
2018 3 to 10 years in current department or agency 49 51 98
2018 11 to 20 years in current department or agency 56 44 53
2018 More than 20 years in current department or agency 52 48 15

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 65
2019 More than 20 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 98
2018 11 to 20 years in current department or agency 0 100 53

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 52 48 65
2018 Less than 3 years in current department or agency 50 50 58
2018 3 to 10 years in current department or agency 61 39 98

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 5 95 98
2018 More than 20 years in current department or agency 0 100 15

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 10 90 65
2019 More than 20 years in current department or agency 0 100 11
2018 Less than 3 years in current department or agency 16 84 58
2018 3 to 10 years in current department or agency 15 85 98

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 18 13 16 6 3 36 9 56 15 413
2020 3 to 10 years in current department or agency 12 19 18 11 7 28 4 46 28 424
2020 11 to 20 years in current department or agency 19 16 20 9 7 25 4 49 23 292
2020 More than 20 years in current department or agency 21 18 25 7 7 22 0 50 17 73
2019 Less than 3 years in current department or agency 17 12 19 6 7 28 11 48 22 408
2019 3 to 10 years in current department or agency 10 16 23 10 12 26 3 37 30 424
2019 11 to 20 years in current department or agency 14 19 23 8 11 21 4 45 25 304
2019 More than 20 years in current department or agency 8 27 18 13 13 20 0 44 33 57
2018 Less than 3 years in current department or agency 13 16 17 6 4 34 10 52 18 467
2018 3 to 10 years in current department or agency 9 17 24 13 11 22 3 35 32 506
2018 11 to 20 years in current department or agency 11 18 25 11 14 18 3 36 32 313
2018 More than 20 years in current department or agency 12 18 18 13 10 29 0 41 33 77

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 26 19 7 2 16 1 67 11 411
2020 3 to 10 years in current department or agency 20 30 20 11 6 12 0 58 19 424
2020 11 to 20 years in current department or agency 32 27 20 7 5 9 1 65 13 292
2020 More than 20 years in current department or agency 29 31 21 7 5 7 0 64 13 73
2019 Less than 3 years in current department or agency 27 27 19 6 4 14 2 64 13 405
2019 3 to 10 years in current department or agency 18 29 20 12 9 11 0 53 24 423
2019 11 to 20 years in current department or agency 22 31 22 9 7 9 1 58 18 301
2019 More than 20 years in current department or agency 22 26 24 12 13 3 0 49 26 57
2018 Less than 3 years in current department or agency 23 30 18 7 3 17 2 66 12 468
2018 3 to 10 years in current department or agency 17 31 23 12 9 8 1 53 23 507
2018 11 to 20 years in current department or agency 18 29 24 11 11 6 0 51 24 311
2018 More than 20 years in current department or agency 28 28 13 18 8 5 0 59 27 77
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 414
2020 3 to 10 years in current department or agency 8 92 423
2020 11 to 20 years in current department or agency 7 93 292
2020 More than 20 years in current department or agency 11 89 73
2019 Less than 3 years in current department or agency 6 94 407
2019 3 to 10 years in current department or agency 11 89 423
2019 11 to 20 years in current department or agency 6 94 303
2019 More than 20 years in current department or agency 13 87 56
2018 Less than 3 years in current department or agency 7 93 465
2018 3 to 10 years in current department or agency 9 91 508
2018 11 to 20 years in current department or agency 10 90 312
2018 More than 20 years in current department or agency 8 92 77

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 42 58 34
2020 11 to 20 years in current department or agency 29 71 21
2019 Less than 3 years in current department or agency 42 58 26
2019 3 to 10 years in current department or agency 40 60 45
2018 3 to 10 years in current department or agency 27 73 44

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 67 33 34
2020 11 to 20 years in current department or agency 76 24 21
2019 Less than 3 years in current department or agency 74 26 26
2019 3 to 10 years in current department or agency 76 24 45
2018 Less than 3 years in current department or agency 64 36 32
2018 3 to 10 years in current department or agency 85 15 44

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 21
2019 Less than 3 years in current department or agency 0 100 26

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 34
2020 11 to 20 years in current department or agency 0 100 21
2019 Less than 3 years in current department or agency 0 100 26
2019 3 to 10 years in current department or agency 0 100 45
2018 3 to 10 years in current department or agency 0 100 44

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 10 90 45
2018 Less than 3 years in current department or agency 28 72 32
2018 11 to 20 years in current department or agency 25 75 32

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 39 61 33
2020 11 to 20 years in current department or agency 26 74 21
2019 Less than 3 years in current department or agency 36 64 25
2019 3 to 10 years in current department or agency 38 62 45
2018 3 to 10 years in current department or agency 42 58 44

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 28 72 33
2019 Less than 3 years in current department or agency 21 79 25
2019 3 to 10 years in current department or agency 43 57 45
2018 3 to 10 years in current department or agency 19 81 44

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 21
2019 3 to 10 years in current department or agency 14 86 45
2018 3 to 10 years in current department or agency 12 88 44

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 19
2020 3 to 10 years in current department or agency 0 100 33
2018 Less than 3 years in current department or agency 0 100 32

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 37 63 19
2020 3 to 10 years in current department or agency 19 81 33
2019 Less than 3 years in current department or agency 33 67 25
2019 3 to 10 years in current department or agency 13 87 45
2018 3 to 10 years in current department or agency 21 79 44

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 25 75 33
2020 11 to 20 years in current department or agency 41 59 21
2019 Less than 3 years in current department or agency 24 76 25
2019 3 to 10 years in current department or agency 21 79 45
2018 3 to 10 years in current department or agency 23 77 44

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 19
2019 3 to 10 years in current department or agency 0 100 45

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 19
2020 3 to 10 years in current department or agency 0 100 33
2019 Less than 3 years in current department or agency 0 100 25
2019 3 to 10 years in current department or agency 0 100 45
2018 Less than 3 years in current department or agency 0 100 32

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in current department or agency 14 86 32

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 31 69 19
2020 11 to 20 years in current department or agency 28 72 21
2019 11 to 20 years in current department or agency 31 69 19
2018 3 to 10 years in current department or agency 16 84 44

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 33
2020 11 to 20 years in current department or agency 0 100 21
2019 Less than 3 years in current department or agency 0 100 25
2019 3 to 10 years in current department or agency 0 100 45
2018 3 to 10 years in current department or agency 0 100 44

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 24 76 21
2019 3 to 10 years in current department or agency 11 89 45
2018 3 to 10 years in current department or agency 15 85 44

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 33
2020 11 to 20 years in current department or agency 0 100 21
2019 Less than 3 years in current department or agency 0 100 25
2019 3 to 10 years in current department or agency 0 100 45
2018 3 to 10 years in current department or agency 0 100 44

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 14 86 45
2019 11 to 20 years in current department or agency 26 74 19
2018 11 to 20 years in current department or agency 26 74 32

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 41 59 34
2020 11 to 20 years in current department or agency 48 52 21
2019 Less than 3 years in current department or agency 38 62 25
2019 3 to 10 years in current department or agency 36 64 44
2018 3 to 10 years in current department or agency 26 74 44

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 24 76 34
2018 3 to 10 years in current department or agency 15 85 44

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 32 68 19
2018 3 to 10 years in current department or agency 20 80 44

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 25
2019 3 to 10 years in current department or agency 0 100 44

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 34

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 12 88 44
2018 3 to 10 years in current department or agency 0 100 44
2018 11 to 20 years in current department or agency 19 81 32

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 21
2018 3 to 10 years in current department or agency 10 90 44

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 44 56 34
2020 11 to 20 years in current department or agency 37 63 21
2019 Less than 3 years in current department or agency 53 47 25
2019 3 to 10 years in current department or agency 43 57 44
2018 3 to 10 years in current department or agency 49 51 44

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in current department or agency 0 100 28

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 27 73 34

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 41

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in current department or agency 0 100 28

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 34

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 14 86 41

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 16 84 41
2018 11 to 20 years in current department or agency 18 82 28

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 21 79 34
2018 3 to 10 years in current department or agency 37 63 41

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 50 50 34
2018 3 to 10 years in current department or agency 47 53 41

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in current department or agency 0 100 28

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 59 41 34
2018 3 to 10 years in current department or agency 56 44 41

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 18 82 41

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 18 14 12 4 2 43 7 63 13 413
2020 3 to 10 years in current department or agency 14 18 20 6 4 33 4 51 17 423
2020 11 to 20 years in current department or agency 18 22 20 5 3 28 3 59 12 292
2020 More than 20 years in current department or agency 19 22 30 3 6 21 0 52 10 72
2019 Less than 3 years in current department or agency 18 13 19 3 5 31 12 53 14 407
2019 3 to 10 years in current department or agency 10 15 26 6 7 30 5 39 20 423
2019 11 to 20 years in current department or agency 14 17 27 4 4 30 4 47 13 302
2019 More than 20 years in current department or agency 11 28 29 8 3 21 0 49 14 57
2018 Less than 3 years in current department or agency 14 14 19 2 3 39 10 53 10 468
2018 3 to 10 years in current department or agency 10 17 27 6 7 30 4 40 19 505
2018 11 to 20 years in current department or agency 12 19 29 6 7 23 3 43 18 313
2018 More than 20 years in current department or agency 10 20 30 3 5 29 2 45 12 78

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 28 17 5 2 18 0 71 8 411
2020 3 to 10 years in current department or agency 24 32 20 8 4 11 1 64 14 423
2020 11 to 20 years in current department or agency 32 30 20 6 2 9 1 69 9 292
2020 More than 20 years in current department or agency 30 28 29 3 4 6 0 62 7 71
2019 Less than 3 years in current department or agency 27 26 21 3 4 17 3 66 8 406
2019 3 to 10 years in current department or agency 19 28 23 7 7 15 1 56 16 422
2019 11 to 20 years in current department or agency 21 30 23 5 4 14 2 62 11 301
2019 More than 20 years in current department or agency 22 42 20 3 3 9 0 71 8 57
2018 Less than 3 years in current department or agency 24 27 17 4 3 23 3 69 9 466
2018 3 to 10 years in current department or agency 17 31 23 8 6 13 1 57 16 505
2018 11 to 20 years in current department or agency 21 31 25 6 8 9 1 57 15 311
2018 More than 20 years in current department or agency 20 35 24 4 5 13 0 63 10 78

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 0 0 15 0 52 34 0 0 78 13
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 25 18 7 10 0 1 65 17 413
2020 3 to 10 years in current department or agency 35 30 16 9 9 0 2 65 18 421
2020 11 to 20 years in current department or agency 34 27 20 9 9 0 1 62 18 292
2020 More than 20 years in current department or agency 31 25 27 3 13 0 2 57 16 73

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 33 21 9 7 0 0 63 16 412
2020 3 to 10 years in current department or agency 27 30 24 10 8 0 1 58 18 423
2020 11 to 20 years in current department or agency 41 26 18 8 7 0 1 67 15 292
2020 More than 20 years in current department or agency 40 26 17 11 4 2 0 67 16 71
2019 Less than 3 years in current department or agency 19 24 22 15 19 0 1 44 34 408
2019 3 to 10 years in current department or agency 16 26 22 17 17 0 1 43 35 424
2019 11 to 20 years in current department or agency 22 27 21 14 14 1 2 50 28 303
2019 More than 20 years in current department or agency 32 38 10 10 11 0 0 70 20 57
2018 Less than 3 years in current department or agency 16 25 22 19 16 0 1 42 36 465
2018 3 to 10 years in current department or agency 14 24 22 17 21 0 2 38 39 506
2018 11 to 20 years in current department or agency 25 24 20 15 13 1 2 50 29 310
2018 More than 20 years in current department or agency 22 23 30 8 15 0 2 46 23 77

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 19 23 26 16 16 0 0 43 31 411
2020 3 to 10 years in current department or agency 12 22 28 19 19 0 0 33 38 424
2020 11 to 20 years in current department or agency 17 23 22 21 16 0 1 40 38 291
2020 More than 20 years in current department or agency 14 17 25 17 25 0 1 31 43 73
2019 Less than 3 years in current department or agency 22 28 25 14 11 0 0 50 25 406
2019 3 to 10 years in current department or agency 13 26 29 18 14 0 0 39 32 423
2019 11 to 20 years in current department or agency 17 25 22 21 14 0 1 43 35 302
2019 More than 20 years in current department or agency 18 20 24 19 19 0 0 38 38 57
2018 Less than 3 years in current department or agency 22 23 32 13 10 0 0 45 23 464
2018 3 to 10 years in current department or agency 12 25 29 16 18 0 1 37 34 506
2018 11 to 20 years in current department or agency 14 19 31 18 17 0 0 34 35 309
2018 More than 20 years in current department or agency 7 21 30 22 19 0 1 28 41 78

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 24 28 24 13 11 0 0 52 23 412
2020 3 to 10 years in current department or agency 15 26 26 17 16 0 0 41 33 422
2020 11 to 20 years in current department or agency 18 29 23 16 13 0 1 47 29 291
2020 More than 20 years in current department or agency 13 22 22 27 15 1 0 35 43 73
2019 Less than 3 years in current department or agency 26 29 23 13 8 1 0 56 21 404
2019 3 to 10 years in current department or agency 19 27 25 17 11 0 0 47 28 419
2019 11 to 20 years in current department or agency 14 26 28 15 14 0 2 41 30 300
2019 More than 20 years in current department or agency 10 31 21 20 18 0 0 40 38 57
2018 Less than 3 years in current department or agency 28 28 22 14 7 1 1 56 21 463
2018 3 to 10 years in current department or agency 15 29 24 16 14 0 2 45 30 505
2018 11 to 20 years in current department or agency 13 23 27 22 14 1 1 36 37 310
2018 More than 20 years in current department or agency 10 27 23 20 19 0 1 38 39 77

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 23 23 11 16 1 0 49 27 405
2020 3 to 10 years in current department or agency 16 18 26 19 20 0 0 34 40 422
2020 11 to 20 years in current department or agency 16 22 28 18 15 0 0 39 33 291
2020 More than 20 years in current department or agency 9 20 32 20 19 0 0 29 39 73
2019 Less than 3 years in current department or agency 20 21 25 16 17 1 0 41 33 405
2019 3 to 10 years in current department or agency 13 20 22 24 19 0 1 33 44 424
2019 11 to 20 years in current department or agency 14 20 22 20 22 1 1 35 43 301
2019 More than 20 years in current department or agency 7 27 21 22 23 0 0 34 45 56
2018 Less than 3 years in current department or agency 23 19 25 15 15 0 2 43 31 465
2018 3 to 10 years in current department or agency 13 23 20 20 23 0 1 36 43 499
2018 11 to 20 years in current department or agency 15 16 25 21 22 1 1 31 44 311
2018 More than 20 years in current department or agency 13 13 26 22 24 0 3 27 47 78

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 24 13 8 9 0 1 69 17 410
2020 3 to 10 years in current department or agency 31 26 21 11 9 0 3 59 20 424
2020 11 to 20 years in current department or agency 38 24 16 11 9 0 1 63 21 292
2020 More than 20 years in current department or agency 33 12 21 19 12 0 3 46 33 73
2019 Less than 3 years in current department or agency 46 24 16 5 6 0 3 72 11 407
2019 3 to 10 years in current department or agency 40 26 14 7 8 0 3 69 16 422
2019 11 to 20 years in current department or agency 38 23 16 10 8 1 4 64 19 298
2019 More than 20 years in current department or agency 36 24 19 11 7 0 4 62 18 57
2018 Less than 3 years in current department or agency 50 21 13 7 5 0 4 73 13 463
2018 3 to 10 years in current department or agency 35 27 15 8 9 1 6 66 18 503
2018 11 to 20 years in current department or agency 36 27 13 11 6 0 7 68 19 310
2018 More than 20 years in current department or agency 27 32 14 15 7 0 6 62 23 77

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 26 18 15 12 0 1 55 27 413
2020 3 to 10 years in current department or agency 20 26 25 18 12 0 0 45 30 423
2020 11 to 20 years in current department or agency 24 25 21 17 13 0 0 49 30 290
2020 More than 20 years in current department or agency 26 20 28 11 12 0 3 48 24 72
2019 Less than 3 years in current department or agency 34 26 21 11 7 0 0 60 19 405
2019 3 to 10 years in current department or agency 29 28 24 11 9 0 0 57 19 424
2019 11 to 20 years in current department or agency 23 27 25 14 9 1 1 51 24 303
2019 More than 20 years in current department or agency 23 28 19 21 7 0 2 52 29 56
2018 Less than 3 years in current department or agency 36 25 22 9 7 0 0 61 17 462
2018 3 to 10 years in current department or agency 25 23 23 13 14 0 1 49 28 505
2018 11 to 20 years in current department or agency 23 26 22 15 13 0 2 50 28 311
2018 More than 20 years in current department or agency 20 32 23 12 11 1 0 52 24 77

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 26 14 8 10 0 6 65 20 412
2020 3 to 10 years in current department or agency 31 23 19 11 9 0 7 59 21 423
2020 11 to 20 years in current department or agency 28 26 17 13 12 0 4 57 26 292
2020 More than 20 years in current department or agency 32 26 22 5 9 0 6 61 15 73

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 35 18 7 2 1 1 73 9 412
2020 3 to 10 years in current department or agency 26 35 24 11 4 0 0 61 15 423
2020 11 to 20 years in current department or agency 28 37 17 11 5 1 1 66 17 292
2020 More than 20 years in current department or agency 26 37 20 11 5 1 0 63 17 72
2019 Less than 3 years in current department or agency 30 31 23 9 5 1 1 62 15 407
2019 3 to 10 years in current department or agency 20 33 22 16 8 1 0 54 24 422
2019 11 to 20 years in current department or agency 20 35 24 12 5 1 2 57 18 304
2019 More than 20 years in current department or agency 18 40 25 15 2 0 0 58 17 54
2018 Less than 3 years in current department or agency 31 33 19 10 4 1 2 66 15 466
2018 3 to 10 years in current department or agency 16 33 27 12 11 0 2 50 23 507
2018 11 to 20 years in current department or agency 15 34 27 12 9 1 2 50 21 308
2018 More than 20 years in current department or agency 26 24 33 13 4 0 0 50 17 75

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 31 18 13 6 1 0 63 18 410
2020 3 to 10 years in current department or agency 19 33 27 14 7 0 0 52 22 421
2020 11 to 20 years in current department or agency 25 31 25 12 6 0 1 56 18 290
2020 More than 20 years in current department or agency 17 35 22 10 15 1 0 53 25 73
2019 Less than 3 years in current department or agency 23 33 21 14 9 0 0 56 23 407
2019 3 to 10 years in current department or agency 13 28 25 21 12 0 0 42 33 420
2019 11 to 20 years in current department or agency 15 29 26 18 10 1 1 45 28 304
2019 More than 20 years in current department or agency 11 25 32 23 9 0 0 36 32 57
2018 Less than 3 years in current department or agency 24 29 24 15 6 1 1 54 22 464
2018 3 to 10 years in current department or agency 13 29 28 17 12 0 1 42 29 505
2018 11 to 20 years in current department or agency 13 24 29 19 14 1 1 37 33 306
2018 More than 20 years in current department or agency 12 30 22 23 14 0 0 42 36 77

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 27 21 11 8 0 0 60 19 411
2020 3 to 10 years in current department or agency 25 28 24 15 9 0 0 53 24 423
2020 11 to 20 years in current department or agency 32 31 18 11 7 1 0 64 18 292
2020 More than 20 years in current department or agency 27 28 28 10 5 1 0 56 16 73
2019 Less than 3 years in current department or agency 25 27 20 15 12 0 0 53 27 407
2019 3 to 10 years in current department or agency 17 27 26 18 11 0 0 44 30 423
2019 11 to 20 years in current department or agency 22 29 22 14 11 2 0 52 26 304
2019 More than 20 years in current department or agency 21 35 20 20 4 0 0 56 24 56
2018 Less than 3 years in current department or agency 27 24 28 13 7 0 0 51 20 465
2018 3 to 10 years in current department or agency 20 25 22 17 13 0 2 46 31 505
2018 11 to 20 years in current department or agency 16 25 25 18 13 1 2 42 33 306
2018 More than 20 years in current department or agency 20 34 25 13 8 0 0 54 21 77

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 22 14 6 4 0 0 76 10 409
2020 3 to 10 years in current department or agency 39 28 17 9 6 0 0 67 15 420
2020 11 to 20 years in current department or agency 42 27 15 7 8 0 1 70 15 292
2020 More than 20 years in current department or agency 39 35 9 9 5 1 0 76 15 73
2019 Less than 3 years in current department or agency 44 27 14 7 7 1 1 72 14 404
2019 3 to 10 years in current department or agency 34 25 22 12 7 0 0 59 19 422
2019 11 to 20 years in current department or agency 34 26 16 12 9 1 1 62 22 304
2019 More than 20 years in current department or agency 45 22 14 11 5 2 1 69 17 57

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 29 23 12 8 0 0 57 20 413
2020 3 to 10 years in current department or agency 20 33 23 16 7 0 0 54 23 424
2020 11 to 20 years in current department or agency 28 31 21 13 7 0 1 59 20 292
2020 More than 20 years in current department or agency 25 29 27 8 9 1 0 55 17 73

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 28 27 10 6 0 0 56 16 413
2020 3 to 10 years in current department or agency 28 31 22 12 7 0 0 59 19 422
2020 11 to 20 years in current department or agency 25 32 23 13 5 0 1 59 18 292
2020 More than 20 years in current department or agency 26 34 15 13 10 1 0 62 23 73
2019 Less than 3 years in current department or agency 34 32 18 9 6 1 0 66 16 405
2019 3 to 10 years in current department or agency 30 35 18 12 4 0 0 66 16 421
2019 11 to 20 years in current department or agency 29 29 23 12 6 1 1 58 19 303
2019 More than 20 years in current department or agency 23 37 20 16 4 0 0 61 19 55
2018 Less than 3 years in current department or agency 30 33 24 8 4 0 1 64 12 466
2018 3 to 10 years in current department or agency 27 31 20 13 7 0 1 60 20 502
2018 11 to 20 years in current department or agency 27 30 20 14 7 1 1 58 21 305
2018 More than 20 years in current department or agency 17 30 32 8 13 0 0 47 21 76

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 27 15 7 3 0 1 75 10 412
2020 3 to 10 years in current department or agency 44 26 17 7 4 0 2 72 11 421
2020 11 to 20 years in current department or agency 46 31 13 5 4 0 1 78 9 291
2020 More than 20 years in current department or agency 44 23 21 5 4 1 2 69 10 72
2019 Less than 3 years in current department or agency 45 24 15 8 7 0 1 70 15 403
2019 3 to 10 years in current department or agency 40 23 20 8 9 0 1 64 17 420
2019 11 to 20 years in current department or agency 44 24 15 8 6 1 2 70 15 302
2019 More than 20 years in current department or agency 54 21 14 6 5 0 0 75 11 57
2018 Less than 3 years in current department or agency 50 22 14 8 5 0 2 73 14 463
2018 3 to 10 years in current department or agency 42 22 13 11 9 0 3 66 21 500
2018 11 to 20 years in current department or agency 45 22 12 11 7 0 4 69 18 305
2018 More than 20 years in current department or agency 46 28 13 4 6 1 3 76 10 78

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 21 34 26 13 6 0 0 55 19 413
2020 3 to 10 years in current department or agency 23 31 26 13 7 0 0 54 20 423
2020 11 to 20 years in current department or agency 24 40 20 8 8 0 0 64 16 291
2020 More than 20 years in current department or agency 23 36 22 8 10 0 0 59 18 73

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 15 5 2 1 1 5 92 3 410
2020 3 to 10 years in current department or agency 66 18 7 2 2 0 5 88 5 422
2020 11 to 20 years in current department or agency 69 19 5 2 1 1 3 92 3 292
2020 More than 20 years in current department or agency 60 24 5 0 4 0 7 90 5 73
2019 Less than 3 years in current department or agency 68 11 9 3 2 0 7 86 5 408
2019 3 to 10 years in current department or agency 64 15 7 3 3 1 7 85 7 422
2019 11 to 20 years in current department or agency 64 12 10 3 3 1 6 83 6 302
2019 More than 20 years in current department or agency 66 17 8 4 2 0 4 85 6 57
2018 Less than 3 years in current department or agency 70 14 6 2 1 1 5 90 4 461
2018 3 to 10 years in current department or agency 59 18 6 5 4 0 7 84 10 505
2018 11 to 20 years in current department or agency 65 13 9 3 4 0 6 83 7 305
2018 More than 20 years in current department or agency 70 13 7 2 2 1 4 88 5 77

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 82 7 2 2 2 2 2 93 4 411
2020 3 to 10 years in current department or agency 74 12 5 4 2 0 3 89 6 421
2020 11 to 20 years in current department or agency 75 10 2 4 3 2 4 90 8 290
2020 More than 20 years in current department or agency 69 9 11 1 4 0 6 83 6 73
2019 Less than 3 years in current department or agency 73 11 6 4 3 1 2 86 7 407
2019 3 to 10 years in current department or agency 63 14 7 7 5 1 4 81 12 423
2019 11 to 20 years in current department or agency 69 13 5 4 7 1 1 84 11 299
2019 More than 20 years in current department or agency 61 16 8 3 8 2 2 80 11 57
2018 Less than 3 years in current department or agency 75 11 3 4 3 1 3 90 7 463
2018 3 to 10 years in current department or agency 58 17 8 4 8 1 5 79 13 502
2018 11 to 20 years in current department or agency 59 12 11 6 6 1 5 76 13 304
2018 More than 20 years in current department or agency 57 19 5 4 10 1 4 80 15 78

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 73 16 6 2 1 0 1 91 3 411
2020 3 to 10 years in current department or agency 63 25 7 2 2 0 1 89 4 422
2020 11 to 20 years in current department or agency 65 22 6 2 2 0 2 89 4 288
2020 More than 20 years in current department or agency 58 28 3 4 1 0 6 91 6 71
2019 Less than 3 years in current department or agency 60 22 12 4 1 0 1 82 6 405
2019 3 to 10 years in current department or agency 49 30 12 4 3 1 2 81 7 423
2019 11 to 20 years in current department or agency 51 26 12 3 5 2 1 79 9 299
2019 More than 20 years in current department or agency 59 25 10 4 0 0 2 86 4 56
2018 Less than 3 years in current department or agency 62 22 9 3 3 0 1 85 6 465
2018 3 to 10 years in current department or agency 46 31 12 5 4 0 3 79 9 505
2018 11 to 20 years in current department or agency 53 22 15 4 3 0 2 78 7 312
2018 More than 20 years in current department or agency 53 27 13 3 4 0 0 81 6 77

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 73 13 5 4 4 0 1 87 8 412
2020 3 to 10 years in current department or agency 63 19 7 7 4 0 1 82 11 420
2020 11 to 20 years in current department or agency 65 14 10 4 5 0 1 80 9 290
2020 More than 20 years in current department or agency 54 22 10 5 6 0 3 78 11 72
2019 Less than 3 years in current department or agency 63 18 8 6 4 0 1 81 10 406
2019 3 to 10 years in current department or agency 55 17 12 8 6 1 1 73 14 423
2019 11 to 20 years in current department or agency 53 20 10 7 8 1 1 75 15 297
2019 More than 20 years in current department or agency 57 15 11 2 11 2 2 75 13 57
2018 Less than 3 years in current department or agency 66 14 10 4 5 0 1 81 9 464
2018 3 to 10 years in current department or agency 44 23 13 9 10 0 2 68 19 503
2018 11 to 20 years in current department or agency 49 20 13 9 8 0 1 70 17 310
2018 More than 20 years in current department or agency 42 24 15 6 11 1 1 68 17 78

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 7 3 1 0 0 17 95 1 413
2020 3 to 10 years in current department or agency 64 13 6 2 0 0 15 90 3 421
2020 11 to 20 years in current department or agency 63 15 6 3 1 0 12 89 4 291
2020 More than 20 years in current department or agency 52 20 9 1 4 0 13 83 6 72
2019 Less than 3 years in current department or agency 60 11 6 2 1 0 20 89 3 405
2019 3 to 10 years in current department or agency 55 13 5 3 1 1 22 88 5 421
2019 11 to 20 years in current department or agency 52 15 5 5 4 1 18 84 11 295
2019 More than 20 years in current department or agency 42 23 10 4 0 0 21 83 5 55
2018 Less than 3 years in current department or agency 61 10 4 1 2 0 23 92 3 462
2018 3 to 10 years in current department or agency 52 13 7 2 1 0 25 87 5 505
2018 11 to 20 years in current department or agency 48 19 8 1 4 1 19 84 6 311
2018 More than 20 years in current department or agency 55 16 10 1 0 0 18 87 1 77

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 69 18 5 3 1 0 4 91 4 414
2020 3 to 10 years in current department or agency 63 21 9 4 1 0 3 86 5 421
2020 11 to 20 years in current department or agency 63 20 10 3 1 1 2 85 5 291
2020 More than 20 years in current department or agency 54 26 5 7 3 0 4 84 10 73
2019 Less than 3 years in current department or agency 70 14 8 2 0 0 5 89 2 407
2019 3 to 10 years in current department or agency 61 21 8 2 2 1 6 88 4 422
2019 11 to 20 years in current department or agency 60 22 8 3 3 1 4 86 7 295
2019 More than 20 years in current department or agency 74 15 5 0 3 0 2 91 4 57
2018 Less than 3 years in current department or agency 69 17 6 1 1 0 5 91 3 465
2018 3 to 10 years in current department or agency 60 18 9 4 1 0 9 85 5 502
2018 11 to 20 years in current department or agency 60 18 9 4 2 1 6 84 7 311
2018 More than 20 years in current department or agency 61 18 9 6 3 0 3 82 9 77

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 74 14 4 2 2 1 2 91 4 413
2020 3 to 10 years in current department or agency 73 15 8 2 1 0 2 89 3 422
2020 11 to 20 years in current department or agency 75 15 3 3 3 0 1 91 6 290
2020 More than 20 years in current department or agency 74 12 6 1 3 0 4 90 4 73
2019 Less than 3 years in current department or agency 70 10 8 2 7 0 3 82 10 406
2019 3 to 10 years in current department or agency 68 13 6 5 4 0 3 84 10 423
2019 11 to 20 years in current department or agency 71 12 4 3 6 1 3 87 9 300
2019 More than 20 years in current department or agency 79 11 1 2 2 2 4 95 4 57
2018 Less than 3 years in current department or agency 62 13 11 5 6 0 3 77 12 466
2018 3 to 10 years in current department or agency 61 17 8 5 4 0 6 83 9 506
2018 11 to 20 years in current department or agency 70 13 4 4 3 0 5 88 8 311
2018 More than 20 years in current department or agency 76 13 0 3 3 0 5 94 6 78

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 33 16 6 3 1 2 75 9 414
2020 3 to 10 years in current department or agency 39 32 20 4 4 0 1 72 8 421
2020 11 to 20 years in current department or agency 47 31 12 6 4 0 1 79 9 291
2020 More than 20 years in current department or agency 42 40 12 0 3 0 3 85 3 73
2019 Less than 3 years in current department or agency 51 25 18 2 4 0 2 77 5 406
2019 3 to 10 years in current department or agency 53 26 12 4 3 0 2 81 7 422
2019 11 to 20 years in current department or agency 49 24 15 5 4 1 2 75 10 299
2019 More than 20 years in current department or agency 62 26 11 2 0 0 0 87 2 55
2018 Less than 3 years in current department or agency 49 29 13 3 3 0 2 80 6 466
2018 3 to 10 years in current department or agency 45 25 15 8 4 0 3 72 12 506
2018 11 to 20 years in current department or agency 53 21 15 7 2 0 2 75 9 310
2018 More than 20 years in current department or agency 54 22 17 5 1 0 0 76 7 78

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 39 23 6 5 0 0 66 11 414
2020 3 to 10 years in current department or agency 24 41 26 5 3 0 0 65 9 424
2020 11 to 20 years in current department or agency 27 43 22 4 3 0 0 71 8 291
2020 More than 20 years in current department or agency 29 40 20 5 6 0 0 69 11 73

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 12 31 35 16 6 1 0 43 22 414
2020 3 to 10 years in current department or agency 10 27 40 16 7 0 0 37 23 424
2020 11 to 20 years in current department or agency 11 32 32 19 7 0 0 43 25 292
2020 More than 20 years in current department or agency 13 27 32 17 11 0 0 40 28 73
2019 Less than 3 years in current department or agency 15 40 28 13 4 0 0 55 17 406
2019 3 to 10 years in current department or agency 10 28 40 15 7 0 0 38 22 423
2019 11 to 20 years in current department or agency 14 24 38 17 7 0 0 38 24 303
2019 More than 20 years in current department or agency 5 26 43 19 7 0 0 32 25 57
2018 Less than 3 years in current department or agency 13 38 34 10 4 0 0 51 15 467
2018 3 to 10 years in current department or agency 10 23 40 18 8 0 0 33 26 508
2018 11 to 20 years in current department or agency 12 23 34 22 9 0 1 35 31 312
2018 More than 20 years in current department or agency 13 19 33 23 12 1 0 32 35 77

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 11 23 39 20 7 0 0 27 34 412
2020 3 to 10 years in current department or agency 14 27 37 15 6 0 0 21 41 423
2020 11 to 20 years in current department or agency 15 21 39 21 4 0 0 25 36 291
2020 More than 20 years in current department or agency 21 22 33 18 5 0 0 24 43 73
2019 Less than 3 years in current department or agency 9 20 37 23 11 0 0 33 29 401
2019 3 to 10 years in current department or agency 11 26 41 17 6 0 0 22 37 421
2019 11 to 20 years in current department or agency 12 26 39 17 6 0 0 23 38 300
2019 More than 20 years in current department or agency 14 30 39 10 7 0 0 18 44 57
2018 Less than 3 years in current department or agency 9 15 39 23 15 0 0 37 23 462
2018 3 to 10 years in current department or agency 14 23 41 17 5 0 0 22 36 501
2018 11 to 20 years in current department or agency 18 26 31 15 9 0 1 25 44 309
2018 More than 20 years in current department or agency 16 22 44 10 8 0 0 18 39 77

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 35 12 5 2 3 0 81 7 412
2020 3 to 10 years in current department or agency 35 43 13 6 2 1 0 78 9 421
2020 11 to 20 years in current department or agency 42 42 8 3 4 1 0 86 6 289
2020 More than 20 years in current department or agency 53 29 9 6 1 1 0 83 7 73
2019 Less than 3 years in current department or agency 25 39 18 10 3 4 0 67 14 405
2019 3 to 10 years in current department or agency 22 44 18 11 4 1 0 67 16 422
2019 11 to 20 years in current department or agency 24 43 19 7 6 1 0 68 13 304
2019 More than 20 years in current department or agency 32 34 23 8 4 0 0 66 12 56
2018 Less than 3 years in current department or agency 28 41 17 8 2 4 0 73 10 468
2018 3 to 10 years in current department or agency 23 46 16 9 4 1 0 70 13 506
2018 11 to 20 years in current department or agency 26 44 15 7 6 2 0 71 14 313
2018 More than 20 years in current department or agency 25 52 15 3 4 1 0 78 7 75

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 35 13 8 4 3 0 74 12 408
2020 3 to 10 years in current department or agency 27 39 15 10 7 1 0 67 18 423
2020 11 to 20 years in current department or agency 33 35 11 14 5 2 0 69 20 287
2020 More than 20 years in current department or agency 47 25 16 8 4 0 0 72 12 72

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 25 9 10 7 1 0 74 17 413
2020 3 to 10 years in current department or agency 37 32 8 11 10 1 0 70 21 423
2020 11 to 20 years in current department or agency 37 30 14 11 6 2 1 68 17 292
2020 More than 20 years in current department or agency 43 33 4 10 8 0 1 77 19 73

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 25 10 5 1 3 1 84 6 410
2020 3 to 10 years in current department or agency 47 30 13 4 4 1 0 79 8 423
2020 11 to 20 years in current department or agency 48 28 15 4 3 2 0 78 8 290
2020 More than 20 years in current department or agency 49 33 11 3 1 2 1 85 4 73

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 32 15 10 3 2 0 71 14 414
2020 3 to 10 years in current department or agency 27 36 19 9 8 1 0 63 17 422
2020 11 to 20 years in current department or agency 29 35 16 11 9 1 0 64 20 292
2020 More than 20 years in current department or agency 35 38 12 9 4 1 1 75 13 73
2019 Less than 3 years in current department or agency 25 31 21 14 7 1 0 57 21 408
2019 3 to 10 years in current department or agency 13 32 25 17 12 1 0 46 29 423
2019 11 to 20 years in current department or agency 15 35 23 15 9 2 0 52 25 303
2019 More than 20 years in current department or agency 25 23 24 19 7 2 0 49 27 56
2018 Less than 3 years in current department or agency 22 38 19 10 8 3 0 61 19 468
2018 3 to 10 years in current department or agency 16 32 20 18 12 1 0 49 31 508
2018 11 to 20 years in current department or agency 14 33 22 14 15 2 0 48 30 312
2018 More than 20 years in current department or agency 18 36 22 15 9 1 0 54 24 76

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 43 10 7 1 1 0 82 8 413
2020 3 to 10 years in current department or agency 31 46 9 9 4 1 0 77 13 424
2020 11 to 20 years in current department or agency 35 43 12 6 3 0 0 79 9 291
2020 More than 20 years in current department or agency 36 50 6 5 1 1 0 88 6 73

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 41 10 9 3 2 0 78 11 412
2020 3 to 10 years in current department or agency 31 38 13 12 5 1 0 69 18 424
2020 11 to 20 years in current department or agency 36 38 14 7 5 0 1 74 12 291
2020 More than 20 years in current department or agency 34 40 14 6 5 1 0 75 11 73

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 39 18 8 2 3 1 71 11 411
2020 3 to 10 years in current department or agency 28 38 18 12 3 1 1 67 15 419
2020 11 to 20 years in current department or agency 32 35 24 6 2 1 2 68 7 291
2020 More than 20 years in current department or agency 28 34 27 6 3 1 1 64 9 73

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 35 9 4 1 3 1 85 5 413
2020 3 to 10 years in current department or agency 38 41 11 6 2 1 0 80 8 420
2020 11 to 20 years in current department or agency 39 38 17 2 2 0 2 79 4 291
2020 More than 20 years in current department or agency 44 34 16 3 1 1 0 80 4 73

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 17 4 1 1 5 1 94 1 411
2020 3 to 10 years in current department or agency 70 17 4 1 1 3 4 94 2 424
2020 11 to 20 years in current department or agency 68 17 6 1 1 4 3 92 2 291
2020 More than 20 years in current department or agency 68 15 6 3 1 3 4 89 5 73

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 36 6 5 2 2 0 87 6 410
2020 3 to 10 years in current department or agency 45 37 9 5 1 2 0 84 7 421
2020 11 to 20 years in current department or agency 49 35 9 5 1 0 0 85 6 286
2020 More than 20 years in current department or agency 60 23 10 4 1 1 0 84 6 73

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 32 6 5 3 1 1 86 8 409
2020 3 to 10 years in current department or agency 48 31 9 7 4 0 0 80 11 421
2020 11 to 20 years in current department or agency 45 33 10 7 3 2 0 80 10 287
2020 More than 20 years in current department or agency 56 26 11 2 4 1 0 83 7 73

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 30 8 2 1 1 0 89 3 411
2020 3 to 10 years in current department or agency 50 33 9 5 2 1 0 84 7 423
2020 11 to 20 years in current department or agency 55 27 11 3 3 1 1 83 6 289
2020 More than 20 years in current department or agency 61 25 5 3 4 1 0 88 7 73

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 21 49 12 13 3 0 2 72 16 102
2020 3 to 10 years in current department or agency 16 47 13 19 4 1 0 63 24 160
2020 11 to 20 years in current department or agency 25 46 11 14 2 2 0 72 17 151
2020 More than 20 years in current department or agency 13 46 20 11 10 0 0 59 20 44
2019 Less than 3 years in current department or agency 12 38 23 11 8 3 5 54 21 84
2019 3 to 10 years in current department or agency 13 41 18 17 6 2 3 56 25 132
2019 11 to 20 years in current department or agency 14 45 18 12 7 1 2 61 20 138
2019 More than 20 years in current department or agency 10 53 10 12 7 3 7 69 20 31

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 91 9 103
2020 3 to 10 years in current department or agency 97 3 160
2020 11 to 20 years in current department or agency 98 2 151
2020 More than 20 years in current department or agency 97 3 44

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 14 38 14 20 9 0 4 55 30 94
2020 3 to 10 years in current department or agency 16 27 15 29 13 0 0 42 42 155
2020 11 to 20 years in current department or agency 12 32 20 23 13 1 0 44 36 148
2020 More than 20 years in current department or agency 12 34 18 22 14 0 0 46 36 43
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 410
2020 3 to 10 years in current department or agency 9 91 421
2020 11 to 20 years in current department or agency 8 92 290
2020 More than 20 years in current department or agency 10 90 71

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 409
2020 3 to 10 years in current department or agency 12 88 422
2020 11 to 20 years in current department or agency 12 88 290
2020 More than 20 years in current department or agency 10 90 73
2019 Less than 3 years in current department or agency 17 83 407
2019 3 to 10 years in current department or agency 19 81 424
2019 11 to 20 years in current department or agency 14 86 303
2019 More than 20 years in current department or agency 16 84 57

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 50 50 49
2020 3 to 10 years in current department or agency 48 52 50

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 81 19 49
2020 3 to 10 years in current department or agency 76 24 49
2019 Less than 3 years in current department or agency 74 26 69
2019 3 to 10 years in current department or agency 73 27 81

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 35 6 3 5 0 3 87 8 40
2020 3 to 10 years in current department or agency 59 27 2 11 0 0 0 86 11 37
2019 Less than 3 years in current department or agency 45 28 15 9 3 0 0 73 12 52
2019 3 to 10 years in current department or agency 43 46 4 5 3 0 0 89 8 58

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 29 5 6 1 2 2 88 7 411
2020 3 to 10 years in current department or agency 51 32 7 6 1 2 2 85 7 421
2020 11 to 20 years in current department or agency 52 31 7 5 1 1 2 86 6 291
2020 More than 20 years in current department or agency 60 24 6 2 4 3 0 87 6 73
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 45 14 1 52 48 413
2020 3 to 10 years in current department or agency 32 49 20 0 61 39 423
2020 11 to 20 years in current department or agency 25 56 19 0 69 31 291
2020 More than 20 years in current department or agency 21 65 14 0 75 25 73

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 35 65 168
2020 3 to 10 years in current department or agency 32 68 132
2020 11 to 20 years in current department or agency 37 63 72
2020 More than 20 years in current department or agency 41 59 15

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 19 21 17 17 20 3 4 43 39 168
2020 3 to 10 years in current department or agency 12 19 17 24 22 2 4 33 49 132
2020 11 to 20 years in current department or agency 9 31 15 16 28 0 0 40 44 72
2020 More than 20 years in current department or agency 11 19 26 19 13 0 12 34 37 16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 17 13 23 36 1 2 26 61 167
2020 3 to 10 years in current department or agency 7 12 15 31 33 1 1 19 66 133
2020 11 to 20 years in current department or agency 5 19 16 21 38 0 2 24 60 72
2020 More than 20 years in current department or agency 5 12 27 19 25 0 12 19 50 16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 22 15 6 5 1 9 70 13 413
2020 3 to 10 years in current department or agency 39 22 16 9 6 1 7 66 17 423
2020 11 to 20 years in current department or agency 42 20 13 10 10 1 5 66 21 292
2020 More than 20 years in current department or agency 41 12 13 12 10 3 10 61 24 73
2019 Less than 3 years in current department or agency 36 19 16 13 11 0 5 58 25 402
2019 3 to 10 years in current department or agency 30 21 17 14 14 0 4 53 29 418
2019 11 to 20 years in current department or agency 34 16 15 15 15 0 5 52 31 302
2019 More than 20 years in current department or agency 43 21 10 2 22 0 2 65 24 56
2018 Less than 3 years in current department or agency 35 16 19 12 7 1 10 57 22 465
2018 3 to 10 years in current department or agency 30 15 16 15 18 0 5 48 35 504
2018 11 to 20 years in current department or agency 36 11 15 16 15 2 6 51 33 312
2018 More than 20 years in current department or agency 52 10 9 9 9 1 9 69 20 77
Date modified: