2020 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 26 51 3 16 4 0 0 77 20 70
2020 PC-02 21 64 7 0 7 0 0 86 7 14
2020 PC-03 24 52 4 20 0 0 0 76 20 25
2020 PC-04 30 50 0 15 5 0 0 80 20 20

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 83 8 4 0 0 3 1 96 0 71
2020 PC-02 87 0 7 0 0 7 0 93 0 15
2020 PC-03 84 12 4 0 0 0 0 96 0 25
2020 PC-04 80 10 0 0 0 5 5 100 0 20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 32 42 8 13 3 1 0 76 16 71
2020 PC-02 47 27 7 13 7 0 0 73 20 15
2020 PC-03 28 40 8 20 0 4 0 71 21 25
2020 PC-04 30 45 10 10 5 0 0 75 15 20
2019 PC 33 36 6 22 3 0 0 69 25 72
2019 PC-02 41 12 12 35 0 0 0 53 35 17
2019 PC-03 15 50 4 27 4 0 0 65 31 26
2019 PC-04 33 48 5 14 0 0 0 81 14 21

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 37 45 10 8 0 0 0 82 8 71
2020 PC-02 47 33 13 7 0 0 0 80 7 15
2020 PC-03 36 40 12 12 0 0 0 76 12 25
2020 PC-04 35 60 5 0 0 0 0 95 0 20
2019 PC 29 38 13 15 6 0 0 67 21 72
2019 PC-02 29 18 18 29 6 0 0 47 35 17
2019 PC-03 27 38 15 12 8 0 0 65 19 26
2019 PC-04 29 57 10 5 0 0 0 86 5 21
2018 PC 26 49 11 10 4 0 0 75 14 72
2018 PC-02 40 47 7 7 0 0 0 87 7 15
2018 PC-03 22 52 19 4 4 0 0 74 7 27
2018 PC-04 28 50 0 17 6 0 0 78 22 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 46 44 3 4 1 0 1 91 6 70
2020 PC-02 40 40 7 0 7 0 7 86 7 15
2020 PC-03 46 42 0 13 0 0 0 88 13 24
2020 PC-04 40 55 5 0 0 0 0 95 0 20
2019 PC 37 35 10 15 3 0 0 72 18 71
2019 PC-02 24 35 24 18 0 0 0 59 18 17
2019 PC-03 35 35 4 23 4 0 0 69 27 26
2019 PC-04 40 45 5 10 0 0 0 85 10 20

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 51 31 7 9 0 0 1 84 9 70
2020 PC-02 53 27 7 13 0 0 0 80 13 15
2020 PC-03 48 32 8 12 0 0 0 80 12 25
2020 PC-04 50 30 10 5 0 0 5 84 5 20
2019 PC 56 25 8 7 4 0 0 81 11 72
2019 PC-02 41 35 6 12 6 0 0 76 18 17
2019 PC-03 65 12 12 8 4 0 0 77 12 26
2019 PC-04 52 43 0 5 0 0 0 95 5 21
2018 PC 46 33 8 8 4 0 0 79 13 72
2018 PC-02 67 13 7 13 0 0 0 80 13 15
2018 PC-03 41 41 11 7 0 0 0 81 7 27
2018 PC-04 44 44 0 6 6 0 0 89 11 18

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 39 39 14 4 3 0 0 79 7 71
2020 PC-02 40 20 33 7 0 0 0 60 7 15
2020 PC-03 44 36 12 4 4 0 0 80 8 25
2020 PC-04 35 50 10 0 5 0 0 85 5 20
2019 PC 33 39 13 10 6 0 0 72 15 72
2019 PC-02 24 35 18 18 6 0 0 59 24 17
2019 PC-03 42 23 12 12 12 0 0 65 23 26
2019 PC-04 29 57 10 5 0 0 0 86 5 21
2018 PC 28 53 8 8 3 0 0 81 11 72
2018 PC-02 47 40 0 7 7 0 0 87 13 15
2018 PC-03 22 52 11 11 4 0 0 74 15 27
2018 PC-04 22 56 17 6 0 0 0 78 6 18

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 32 42 17 7 1 0 0 75 8 71
2020 PC-02 33 40 13 13 0 0 0 73 13 15
2020 PC-03 44 40 12 4 0 0 0 84 4 25
2020 PC-04 15 55 15 10 5 0 0 70 15 20
2019 PC 24 31 25 17 1 1 0 56 19 71
2019 PC-02 29 18 41 12 0 0 0 47 12 17
2019 PC-03 20 28 20 24 4 4 0 50 29 25
2019 PC-04 19 52 14 14 0 0 0 71 14 21
2018 PC 24 36 21 14 6 0 0 60 19 72
2018 PC-02 47 27 13 13 0 0 0 73 13 15
2018 PC-03 22 41 19 15 4 0 0 63 19 27
2018 PC-04 22 44 11 11 11 0 0 67 22 18

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 30 42 11 14 3 0 0 72 17 71
2020 PC-02 33 47 7 13 0 0 0 80 13 15
2020 PC-03 36 36 16 12 0 0 0 72 12 25
2020 PC-04 15 50 15 10 10 0 0 65 20 20
2019 PC 18 46 15 17 3 0 0 65 20 71
2019 PC-02 6 53 18 18 6 0 0 59 24 17
2019 PC-03 32 28 24 12 4 0 0 60 16 25
2019 PC-04 19 52 10 19 0 0 0 71 19 21
2018 PC 25 47 11 13 4 0 0 72 17 72
2018 PC-02 33 33 20 7 7 0 0 67 13 15
2018 PC-03 30 48 7 15 0 0 0 78 15 27
2018 PC-04 22 56 0 17 6 0 0 78 22 18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 40 43 9 6 3 0 0 83 9 70
2020 PC-02 33 40 7 13 7 0 0 73 20 15
2020 PC-03 40 40 16 4 0 0 0 80 4 25
2020 PC-04 40 50 5 0 5 0 0 90 5 20
2019 PC 34 45 13 8 0 0 0 79 8 71
2019 PC-02 24 35 24 18 0 0 0 59 18 17
2019 PC-03 40 40 12 8 0 0 0 80 8 25
2019 PC-04 24 67 10 0 0 0 0 90 0 21
2018 PC 44 44 8 4 0 0 0 88 4 73
2018 PC-02 27 53 20 0 0 0 0 80 0 15
2018 PC-03 41 48 7 4 0 0 0 89 4 27
2018 PC-04 50 39 6 6 0 0 0 89 6 18

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 34 42 17 4 3 0 0 76 7 71
2020 PC-02 40 27 20 13 0 0 0 67 13 15
2020 PC-03 32 48 16 0 4 0 0 80 4 25
2020 PC-04 30 45 15 5 5 0 0 75 10 20
2019 PC 34 34 13 15 3 1 0 69 19 71
2019 PC-02 29 18 24 29 0 0 0 47 29 17
2019 PC-03 28 44 4 16 4 4 0 75 21 25
2019 PC-04 38 43 10 10 0 0 0 81 10 21
2018 PC 30 37 12 12 8 0 0 67 21 73
2018 PC-02 40 20 20 7 13 0 0 60 20 15
2018 PC-03 33 37 11 15 4 0 0 70 19 27
2018 PC-04 28 44 11 6 11 0 0 72 17 18

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 54 30 11 3 1 0 0 84 4 70
2020 PC-02 47 27 13 13 0 0 0 73 13 15
2020 PC-03 67 17 17 0 0 0 0 83 0 24
2020 PC-04 50 40 5 0 5 0 0 90 5 20
2019 PC 46 34 11 9 0 0 0 80 9 70
2019 PC-02 31 38 13 19 0 0 0 69 19 16
2019 PC-03 52 24 12 12 0 0 0 76 12 25
2019 PC-04 43 43 14 0 0 0 0 86 0 21
2018 PC 47 40 10 4 0 0 0 86 4 73
2018 PC-02 47 40 7 7 0 0 0 87 7 15
2018 PC-03 41 48 4 7 0 0 0 89 7 27
2018 PC-04 50 33 17 0 0 0 0 83 0 18

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 27 56 7 10 0 0 0 83 10 71
2020 PC-02 13 73 7 7 0 0 0 87 7 15
2020 PC-03 32 48 4 16 0 0 0 80 16 25
2020 PC-04 30 60 5 5 0 0 0 90 5 20
2019 PC 31 38 17 8 6 0 0 69 14 71
2019 PC-02 29 35 24 6 6 0 0 65 12 17
2019 PC-03 28 32 20 8 12 0 0 60 20 25
2019 PC-04 29 57 10 5 0 0 0 86 5 21
2018 PC 19 53 8 14 5 0 0 73 19 73
2018 PC-02 13 67 7 13 0 0 0 80 13 15
2018 PC-03 15 48 15 15 7 0 0 63 22 27
2018 PC-04 33 39 0 17 11 0 0 72 28 18

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 34 45 14 6 1 0 0 79 7 71
2020 PC-02 40 33 20 7 0 0 0 73 7 15
2020 PC-03 36 48 8 8 0 0 0 84 8 25
2020 PC-04 35 50 10 0 5 0 0 85 5 20
2019 PC 23 41 18 14 4 0 0 63 18 71
2019 PC-02 24 29 24 18 6 0 0 53 24 17
2019 PC-03 16 28 28 20 8 0 0 44 28 25
2019 PC-04 24 67 10 0 0 0 0 90 0 21
2018 PC 26 48 11 7 8 0 0 74 15 73
2018 PC-02 20 53 13 0 13 0 0 73 13 15
2018 PC-03 19 59 11 7 4 0 0 78 11 27
2018 PC-04 39 33 6 11 11 0 0 72 22 18

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 25 45 14 12 4 0 0 70 16 69
2020 PC-02 27 47 7 7 13 0 0 73 20 15
2020 PC-03 26 48 17 9 0 0 0 74 9 23
2020 PC-04 25 35 20 15 5 0 0 60 20 20
2019 PC 23 36 19 14 4 1 1 61 19 69
2019 PC-02 18 29 29 12 6 6 0 50 19 17
2019 PC-03 25 33 13 25 4 0 0 58 29 24
2019 PC-04 20 55 20 5 0 0 0 75 5 20
2018 PC 29 36 18 10 7 0 1 65 17 73
2018 PC-02 27 47 13 13 0 0 0 73 13 15
2018 PC-03 26 37 22 11 4 0 0 63 15 27
2018 PC-04 39 28 11 11 11 0 0 67 22 18

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 44 37 13 6 1 0 0 80 7 71
2020 PC-02 47 27 20 7 0 0 0 73 7 15
2020 PC-03 48 36 8 8 0 0 0 84 8 25
2020 PC-04 40 35 20 0 5 0 0 75 5 20
2019 PC 36 33 21 8 1 0 0 69 10 72
2019 PC-02 29 24 41 6 0 0 0 53 6 17
2019 PC-03 42 27 15 12 4 0 0 69 15 26
2019 PC-04 33 38 19 10 0 0 0 71 10 21
2018 PC 33 45 8 11 3 0 0 78 14 73
2018 PC-02 33 33 20 7 7 0 0 67 13 15
2018 PC-03 30 52 7 7 4 0 0 81 11 27
2018 PC-04 39 33 6 22 0 0 0 72 22 18

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 37 39 17 6 1 0 0 76 7 71
2020 PC-02 40 33 13 13 0 0 0 73 13 15
2020 PC-03 44 40 12 4 0 0 0 84 4 25
2020 PC-04 35 40 20 5 0 0 0 75 5 20
2019 PC 28 44 14 11 1 1 0 73 13 72
2019 PC-02 35 47 0 12 0 6 0 88 13 17
2019 PC-03 31 46 12 12 0 0 0 77 12 26
2019 PC-04 14 43 33 10 0 0 0 57 10 21
2018 PC 33 42 11 5 8 0 0 75 14 73
2018 PC-02 73 13 0 13 0 0 0 87 13 15
2018 PC-03 30 52 15 4 0 0 0 81 4 27
2018 PC-04 22 39 22 6 11 0 0 61 17 18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 3 18 51 17 11 0 0 28 21 71
2020 PC-02 0 20 47 20 13 0 0 33 20 15
2020 PC-03 0 20 44 24 12 0 0 36 20 25
2020 PC-04 5 15 60 5 15 0 0 20 20 20
2019 PC 6 21 37 25 8 1 1 35 28 71
2019 PC-02 12 18 29 29 6 6 0 38 31 17
2019 PC-03 4 15 35 35 12 0 0 46 19 26
2019 PC-04 0 35 40 10 10 0 5 21 37 20
2018 PC 4 23 38 26 7 0 1 33 28 73
2018 PC-02 7 33 27 13 20 0 0 33 40 15
2018 PC-03 0 26 37 30 7 0 0 37 26 27
2018 PC-04 6 11 39 39 0 0 6 41 18 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 3 11 21 42 17 6 0 63 15 71
2020 PC-02 7 7 20 33 20 13 0 62 15 15
2020 PC-03 4 12 8 48 24 4 0 75 17 25
2020 PC-04 0 15 35 30 15 5 0 47 16 20
2019 PC 7 18 37 21 11 3 3 34 27 71
2019 PC-02 6 18 29 29 6 12 0 40 27 17
2019 PC-03 4 15 38 23 15 0 4 40 20 26
2019 PC-04 10 25 35 15 10 0 5 26 37 20
2018 PC 7 27 33 23 7 1 1 31 35 73
2018 PC-02 13 40 13 7 27 0 0 33 53 15
2018 PC-03 4 15 48 26 4 4 0 31 19 27
2018 PC-04 6 33 33 22 0 0 6 24 41 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 8 24 34 25 6 3 0 32 33 71
2020 PC-02 7 20 47 20 7 0 0 27 27 15
2020 PC-03 8 20 28 28 8 8 0 39 30 25
2020 PC-04 15 25 35 20 5 0 0 25 40 20
2019 PC 17 26 35 15 4 1 1 20 44 72
2019 PC-02 12 24 18 35 6 6 0 44 38 17
2019 PC-03 15 27 46 8 4 0 0 12 42 26
2019 PC-04 19 29 33 10 5 0 5 15 50 21
2018 PC 16 27 38 11 5 0 1 17 44 73
2018 PC-02 20 27 40 0 13 0 0 13 47 15
2018 PC-03 15 19 48 19 0 0 0 19 33 27
2018 PC-04 17 28 33 11 6 0 6 18 47 18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 6 14 37 32 11 0 0 44 20 71
2020 PC-02 7 13 13 47 20 0 0 67 20 15
2020 PC-03 4 16 40 28 12 0 0 40 20 25
2020 PC-04 5 20 40 25 10 0 0 35 25 20
2019 PC 3 10 42 31 13 1 1 44 13 72
2019 PC-02 0 12 12 41 29 6 0 75 13 17
2019 PC-03 4 8 50 31 8 0 0 38 12 26
2019 PC-04 0 14 52 24 5 0 5 30 15 21
2018 PC 7 15 41 23 12 0 1 36 22 73
2018 PC-02 7 13 20 27 33 0 0 60 20 15
2018 PC-03 11 11 56 19 4 0 0 22 22 27
2018 PC-04 6 17 28 28 17 0 6 47 24 18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 10 17 33 30 10 0 0 40 27 70
2020 PC-02 13 7 27 33 20 0 0 53 20 15
2020 PC-03 8 21 33 29 8 0 0 38 29 24
2020 PC-04 10 20 40 20 10 0 0 30 30 20
2019 PC 11 31 28 17 8 3 3 26 44 72
2019 PC-02 12 18 18 35 12 6 0 50 31 17
2019 PC-03 12 27 35 8 15 0 4 24 40 26
2019 PC-04 10 43 29 14 0 0 5 15 55 21
2018 PC 11 19 44 11 11 1 3 23 31 73
2018 PC-02 0 7 33 20 33 7 0 57 7 15
2018 PC-03 7 22 44 15 7 0 4 23 31 27
2018 PC-04 17 17 50 6 6 0 6 12 35 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 6 7 24 47 13 3 0 62 13 70
2020 PC-02 14 0 21 50 0 14 0 58 17 14
2020 PC-03 4 8 16 40 32 0 0 72 12 25
2020 PC-04 5 15 30 45 5 0 0 50 20 20
2019 PC 17 21 35 18 4 3 1 24 40 71
2019 PC-02 19 13 25 25 6 13 0 36 36 16
2019 PC-03 4 27 46 15 8 0 0 23 31 26
2019 PC-04 29 10 33 24 0 0 5 25 40 21
2018 PC 7 29 33 18 11 0 1 30 37 72
2018 PC-02 7 40 13 27 13 0 0 40 47 15
2018 PC-03 0 15 56 15 15 0 0 30 15 27
2018 PC-04 18 35 18 12 12 0 6 25 56 17

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 14 25 32 15 11 0 1 27 40 71
2020 PC-02 13 13 33 27 13 0 0 40 27 15
2020 PC-03 16 24 28 16 12 0 4 29 42 25
2020 PC-04 15 30 35 10 10 0 0 20 45 20
2019 PC 31 29 22 10 3 4 1 13 63 72
2019 PC-02 24 24 18 18 6 12 0 27 53 17
2019 PC-03 35 27 27 8 0 4 0 8 64 26
2019 PC-04 38 33 14 5 5 0 5 10 75 21
2018 PC 22 30 30 12 3 0 3 15 54 73
2018 PC-02 0 40 40 13 7 0 0 20 40 15
2018 PC-03 33 19 26 22 0 0 0 22 52 27
2018 PC-04 22 28 33 6 0 0 11 6 56 18

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 14 27 41 13 6 0 0 18 41 71
2020 PC-02 20 27 33 20 0 0 0 20 47 15
2020 PC-03 12 32 32 16 8 0 0 24 44 25
2020 PC-04 15 25 50 5 5 0 0 10 40 20
2019 PC 31 26 28 11 3 0 1 14 58 72
2019 PC-02 35 24 18 12 12 0 0 24 59 17
2019 PC-03 35 31 23 12 0 0 0 12 65 26
2019 PC-04 29 24 38 5 0 0 5 5 55 21
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 24 30 20 13 7 4 1 58 21 70
2020 PC-02 27 20 20 13 13 7 0 50 29 15
2020 PC-03 24 28 32 8 4 4 0 54 13 25
2020 PC-04 25 30 5 20 10 5 5 61 33 20
2019 PC 21 36 21 7 7 6 3 62 15 72
2019 PC-02 18 29 35 6 6 0 6 50 13 17
2019 PC-03 19 42 12 4 12 12 0 70 17 26
2019 PC-04 14 38 29 14 0 5 0 55 15 21
2018 PC 28 25 8 19 13 6 1 57 34 72
2018 PC-02 33 20 7 33 0 0 7 57 36 15
2018 PC-03 31 23 12 8 19 8 0 58 29 26
2018 PC-04 22 22 6 28 11 11 0 50 44 18

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 46 32 9 10 3 0 0 78 13 69
2020 PC-02 60 20 0 7 13 0 0 80 20 15
2020 PC-03 56 24 12 8 0 0 0 80 8 25
2020 PC-04 32 32 16 21 0 0 0 63 21 19
2019 PC 39 29 8 15 6 3 0 70 21 72
2019 PC-02 41 24 6 24 6 0 0 65 29 17
2019 PC-03 42 23 4 19 8 4 0 68 28 26
2019 PC-04 29 43 19 10 0 0 0 71 10 21
2018 PC 38 32 11 11 8 0 0 70 19 73
2018 PC-02 53 27 7 0 13 0 0 80 13 15
2018 PC-03 41 37 7 11 4 0 0 78 15 27
2018 PC-04 28 28 11 22 11 0 0 56 33 18

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 51 34 4 7 3 0 0 86 10 70
2020 PC-02 67 13 7 7 7 0 0 80 13 15
2020 PC-03 52 36 4 4 4 0 0 88 8 25
2020 PC-04 45 35 5 15 0 0 0 80 15 20
2019 PC 46 33 8 10 3 0 0 79 13 72
2019 PC-02 53 41 0 6 0 0 0 94 6 17
2019 PC-03 46 23 12 15 4 0 0 69 19 26
2019 PC-04 29 48 14 10 0 0 0 76 10 21
2018 PC 47 28 8 13 4 0 0 75 17 72
2018 PC-02 57 29 0 7 7 0 0 86 14 14
2018 PC-03 44 26 11 19 0 0 0 70 19 27
2018 PC-04 44 28 11 6 11 0 0 72 17 18

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 46 39 11 3 1 0 0 84 4 70
2020 PC-02 53 33 7 0 7 0 0 87 7 15
2020 PC-03 56 28 12 4 0 0 0 84 4 25
2020 PC-04 35 45 15 5 0 0 0 80 5 20
2019 PC 39 35 19 6 0 1 0 75 6 72
2019 PC-02 35 41 24 0 0 0 0 76 0 17
2019 PC-03 42 19 23 12 0 4 0 64 12 26
2019 PC-04 33 48 14 5 0 0 0 81 5 21
2018 PC 38 47 7 4 4 0 0 85 8 73
2018 PC-02 60 27 0 7 7 0 0 87 13 15
2018 PC-03 33 44 19 4 0 0 0 78 4 27
2018 PC-04 28 56 0 6 11 0 0 83 17 18

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 47 36 4 4 6 1 1 85 10 70
2020 PC-02 40 40 0 7 13 0 0 80 20 15
2020 PC-03 52 28 4 4 4 4 4 87 9 25
2020 PC-04 40 40 10 5 5 0 0 80 10 20
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 54 30 10 3 3 0 1 84 6 71
2020 PC-02 60 20 7 7 7 0 0 80 13 15
2020 PC-03 52 32 12 0 4 0 0 84 4 25
2020 PC-04 45 40 10 0 0 0 5 89 0 20
2019 PC 43 35 8 8 3 3 0 80 11 72
2019 PC-02 29 47 18 6 0 0 0 76 6 17
2019 PC-03 35 35 0 19 8 4 0 72 28 26
2019 PC-04 52 33 14 0 0 0 0 86 0 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 39 34 13 8 6 0 0 73 14 71
2020 PC-02 47 20 0 20 13 0 0 67 33 15
2020 PC-03 48 40 8 4 0 0 0 88 4 25
2020 PC-04 35 25 30 10 0 0 0 60 10 20
2019 PC 31 17 19 25 6 3 0 49 31 72
2019 PC-02 29 6 24 35 6 0 0 35 41 17
2019 PC-03 23 27 12 23 12 4 0 52 36 26
2019 PC-04 43 5 33 19 0 0 0 48 19 21
2018 PC 26 43 11 10 10 0 0 69 19 72
2018 PC-02 33 47 0 13 7 0 0 80 20 15
2018 PC-03 38 31 15 8 8 0 0 69 15 26
2018 PC-04 22 50 6 11 11 0 0 72 22 18

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 49 25 14 7 3 1 0 76 10 71
2020 PC-02 60 20 7 7 7 0 0 80 13 15
2020 PC-03 52 36 8 4 0 0 0 88 4 25
2020 PC-04 45 15 30 10 0 0 0 60 10 20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 51 18 18 7 6 0 0 69 13 71
2020 PC-02 53 20 0 20 7 0 0 73 27 15
2020 PC-03 52 24 20 0 4 0 0 76 4 25
2020 PC-04 45 15 30 10 0 0 0 60 10 20
2019 PC 33 31 17 10 6 4 0 67 16 72
2019 PC-02 18 47 12 12 12 0 0 65 24 17
2019 PC-03 35 27 19 8 8 4 0 64 16 26
2019 PC-04 38 33 24 5 0 0 0 71 5 21
2018 PC 44 26 4 14 11 0 0 71 25 72
2018 PC-02 60 20 7 7 7 0 0 80 13 15
2018 PC-03 46 19 4 15 15 0 0 65 31 26
2018 PC-04 44 28 0 22 6 0 0 72 28 18

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 49 51 71
2020 PC-02 47 53 15
2020 PC-03 44 56 25
2020 PC-04 55 45 20

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 66 17 7 3 0 0 7 89 3 71
2020 PC-02 80 13 0 0 0 0 7 100 0 15
2020 PC-03 72 12 4 8 0 0 4 88 8 25
2020 PC-04 50 30 10 0 0 0 10 89 0 20

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 54 23 10 11 1 0 1 77 13 71
2020 PC-02 60 13 7 13 7 0 0 73 20 15
2020 PC-03 64 20 12 4 0 0 0 84 4 25
2020 PC-04 35 35 15 15 0 0 0 70 15 20
2019 PC 42 24 14 13 6 3 0 67 19 72
2019 PC-02 41 29 0 24 6 0 0 71 29 17
2019 PC-03 42 15 15 15 8 4 0 60 24 26
2019 PC-04 43 29 24 5 0 0 0 71 5 21
2018 PC 46 22 13 8 11 0 0 68 19 72
2018 PC-02 53 13 20 0 13 0 0 67 13 15
2018 PC-03 50 19 12 12 8 0 0 69 19 26
2018 PC-04 44 28 6 11 11 0 0 72 22 18
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 38 32 13 10 3 4 0 74 13 71
2020 PC-02 40 33 0 13 7 7 0 79 21 15
2020 PC-03 44 36 8 4 4 4 0 83 8 25
2020 PC-04 25 25 25 20 0 5 0 53 21 20
2019 PC 34 28 11 14 3 8 1 69 19 71
2019 PC-02 29 35 6 18 0 12 0 73 20 17
2019 PC-03 42 23 15 4 4 8 4 74 9 26
2019 PC-04 29 29 14 29 0 0 0 57 29 21
2018 PC 25 38 14 10 5 8 0 69 16 73
2018 PC-02 20 33 13 13 7 13 0 62 23 15
2018 PC-03 33 44 11 7 0 4 0 81 8 27
2018 PC-04 28 33 11 11 11 6 0 65 24 18

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 37 34 13 11 3 3 0 72 14 71
2020 PC-02 33 40 7 7 7 7 0 79 14 15
2020 PC-03 40 32 16 8 4 0 0 72 12 25
2020 PC-04 35 25 10 25 0 5 0 63 26 20
2019 PC 28 28 21 8 10 4 0 59 19 71
2019 PC-02 12 35 18 18 12 6 0 50 31 17
2019 PC-03 38 19 27 4 8 4 0 60 12 26
2019 PC-04 29 29 24 10 10 0 0 57 19 21
2018 PC 21 44 16 11 7 1 0 65 18 73
2018 PC-02 27 40 7 27 0 0 0 67 27 15
2018 PC-03 22 44 11 11 7 4 0 69 19 27
2018 PC-04 17 39 28 6 11 0 0 56 17 18

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 21 39 14 13 7 6 0 64 21 71
2020 PC-02 13 27 20 20 7 13 0 46 31 15
2020 PC-03 24 44 12 4 12 4 0 71 17 25
2020 PC-04 25 30 15 20 5 5 0 58 26 20
2019 PC 15 34 14 21 10 6 0 52 33 71
2019 PC-02 18 24 6 35 12 6 0 44 50 17
2019 PC-03 19 35 12 23 4 8 0 58 29 26
2019 PC-04 14 33 29 10 14 0 0 48 24 21
2018 PC 13 33 28 17 7 3 0 47 24 72
2018 PC-02 14 36 21 14 7 7 0 54 23 14
2018 PC-03 19 33 22 19 7 0 0 52 26 27
2018 PC-04 11 33 28 22 6 0 0 44 28 18

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 20 39 17 18 6 0 0 59 24 71
2020 PC-02 13 33 20 27 7 0 0 47 33 15
2020 PC-03 20 52 12 8 8 0 0 72 16 25
2020 PC-04 25 25 20 25 5 0 0 50 30 20
2019 PC 20 14 18 34 10 4 0 35 46 71
2019 PC-02 24 0 12 41 18 6 0 25 63 17
2019 PC-03 23 12 19 35 8 4 0 36 44 26
2019 PC-04 14 24 24 33 5 0 0 38 38 21
2018 PC 18 22 26 23 10 1 0 40 33 73
2018 PC-02 7 13 27 27 20 7 0 21 50 15
2018 PC-03 19 30 26 22 4 0 0 48 26 27
2018 PC-04 22 28 17 22 11 0 0 50 33 18

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 28 18 20 10 6 8 10 57 19 71
2020 PC-02 13 13 0 13 20 27 13 44 56 15
2020 PC-03 24 24 20 12 4 8 8 57 19 25
2020 PC-04 30 20 30 5 0 0 15 59 6 20
2019 PC 22 21 14 19 8 8 7 51 33 72
2019 PC-02 18 12 18 18 12 18 6 38 38 17
2019 PC-03 31 23 8 15 12 4 8 61 30 26
2019 PC-04 10 33 19 29 5 0 5 45 35 21
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 14 45 27 11 1 1 0 60 13 71
2020 PC-02 13 27 40 13 7 0 0 40 20 15
2020 PC-03 16 48 20 16 0 0 0 64 16 25
2020 PC-04 20 40 30 5 0 5 0 63 5 20
2019 PC 11 36 31 19 3 0 0 47 22 72
2019 PC-02 18 24 24 35 0 0 0 41 35 17
2019 PC-03 4 58 23 15 0 0 0 62 15 26
2019 PC-04 10 19 48 19 5 0 0 29 24 21
2018 PC 12 42 30 8 7 0 0 55 15 73
2018 PC-02 20 20 33 13 13 0 0 40 27 15
2018 PC-03 7 48 33 7 4 0 0 56 11 27
2018 PC-04 22 39 28 6 6 0 0 61 11 18

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 16 38 25 12 6 4 0 56 18 69
2020 PC-02 7 29 36 7 14 7 0 38 23 14
2020 PC-03 29 38 13 13 4 4 0 70 17 24
2020 PC-04 15 40 20 20 0 5 0 58 21 20
2019 PC 8 31 18 32 10 1 0 39 42 72
2019 PC-02 12 29 18 29 12 0 0 41 41 17
2019 PC-03 0 42 8 38 8 4 0 44 48 26
2019 PC-04 10 19 29 33 10 0 0 29 43 21

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 20 41 23 14 1 1 0 61 16 71
2020 PC-02 20 20 33 20 7 0 0 40 27 15
2020 PC-03 20 40 28 12 0 0 0 60 12 25
2020 PC-04 15 45 15 20 0 5 0 63 21 20
2019 PC 15 38 14 21 10 3 0 54 31 72
2019 PC-02 6 35 18 24 12 6 0 44 38 17
2019 PC-03 19 38 12 15 12 4 0 60 28 26
2019 PC-04 14 38 14 29 5 0 0 52 33 21
2018 PC 18 42 13 18 3 7 0 64 22 72
2018 PC-02 20 27 13 27 0 13 0 54 31 15
2018 PC-03 8 54 12 12 4 12 0 70 17 26
2018 PC-04 28 33 11 22 6 0 0 61 28 18

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 28 34 23 14 0 1 0 63 14 71
2020 PC-02 27 27 27 20 0 0 0 53 20 15
2020 PC-03 36 28 20 16 0 0 0 64 16 25
2020 PC-04 25 40 15 15 0 5 0 68 16 20
2019 PC 19 29 26 18 6 1 0 49 24 72
2019 PC-02 18 29 29 18 6 0 0 47 24 17
2019 PC-03 19 27 27 19 4 4 0 48 24 26
2019 PC-04 14 33 29 19 5 0 0 48 24 21
2018 PC 22 40 17 14 4 3 0 64 19 72
2018 PC-02 20 33 27 7 7 7 0 57 14 15
2018 PC-03 19 46 12 15 4 4 0 68 20 26
2018 PC-04 28 39 6 28 0 0 0 67 28 18

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 19 27 16 17 9 9 4 52 30 70
2020 PC-02 27 27 7 7 20 13 0 62 31 15
2020 PC-03 25 17 13 29 4 8 4 48 38 24
2020 PC-04 10 20 30 15 10 10 5 35 29 20
2019 PC 15 15 26 25 8 10 0 34 37 72
2019 PC-02 18 18 29 12 12 12 0 40 27 17
2019 PC-03 19 19 19 31 4 8 0 42 38 26
2019 PC-04 10 5 38 33 10 5 0 15 45 21
2018 PC 18 15 26 15 14 11 0 38 33 72
2018 PC-02 14 7 29 14 7 29 0 30 30 14
2018 PC-03 19 7 33 15 15 11 0 29 33 27
2018 PC-04 28 22 6 22 17 6 0 53 41 18

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 30 37 18 11 1 3 0 68 13 71
2020 PC-02 33 47 13 7 0 0 0 80 7 15
2020 PC-03 24 40 16 16 0 4 0 67 17 25
2020 PC-04 30 25 30 10 0 5 0 58 11 20
2019 PC 19 38 19 17 4 3 0 59 21 72
2019 PC-02 18 35 6 29 6 6 0 56 38 17
2019 PC-03 12 38 27 15 4 4 0 52 20 26
2019 PC-04 24 38 24 14 0 0 0 62 14 21
2018 PC 21 48 11 14 7 0 0 68 21 73
2018 PC-02 27 53 7 7 7 0 0 80 13 15
2018 PC-03 19 48 7 15 11 0 0 67 26 27
2018 PC-04 28 39 22 6 6 0 0 67 11 18

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 17 34 20 16 4 7 1 56 22 70
2020 PC-02 13 33 33 13 0 7 0 50 14 15
2020 PC-03 25 25 17 13 8 13 0 57 24 24
2020 PC-04 5 40 20 25 0 5 5 50 28 20
2019 PC 18 33 13 19 13 4 0 54 33 72
2019 PC-02 24 29 12 18 6 12 0 60 27 17
2019 PC-03 15 35 4 23 19 4 0 52 44 26
2019 PC-04 14 38 24 19 5 0 0 52 24 21
2018 PC 18 34 16 19 10 1 1 54 30 73
2018 PC-02 20 33 7 27 7 0 7 57 36 15
2018 PC-03 19 33 15 22 11 0 0 52 33 27
2018 PC-04 22 39 17 17 6 0 0 61 22 18

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 39 27 14 11 3 0 6 70 15 71
2020 PC-02 47 27 7 13 0 0 7 79 14 15
2020 PC-03 36 32 20 12 0 0 0 68 12 25
2020 PC-04 35 20 20 5 5 0 15 65 12 20
2019 PC 35 33 11 8 10 0 3 70 19 72
2019 PC-02 29 29 12 6 18 0 6 63 25 17
2019 PC-03 42 35 8 8 8 0 0 77 15 26
2019 PC-04 33 29 14 14 5 0 5 65 20 21

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 49 24 17 6 0 0 4 76 6 71
2020 PC-02 53 27 20 0 0 0 0 80 0 15
2020 PC-03 56 20 12 8 0 0 4 79 8 25
2020 PC-04 45 25 20 0 0 0 10 78 0 20
2019 PC 41 31 8 8 4 3 4 77 14 71
2019 PC-02 29 29 18 12 6 0 6 63 19 17
2019 PC-03 52 28 4 4 4 4 4 87 9 25
2019 PC-04 33 38 5 14 0 5 5 79 16 21

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 72 10 3 1 1 6 7 94 3 71
2020 PC-02 73 7 0 0 7 13 0 92 8 15
2020 PC-03 76 12 4 0 0 4 4 96 0 25
2020 PC-04 60 5 5 5 0 5 20 87 7 20
2019 PC 69 14 7 3 0 4 3 90 3 72
2019 PC-02 53 24 12 0 0 6 6 87 0 17
2019 PC-03 69 15 8 4 0 4 0 88 4 26
2019 PC-04 76 10 5 0 0 5 5 95 0 21

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 73 13 0 1 0 0 13 98 2 71
2020 PC-02 87 7 0 0 0 0 7 100 0 15
2020 PC-03 64 28 0 0 0 0 8 100 0 25
2020 PC-04 65 5 0 5 0 0 25 93 7 20
2019 PC 75 10 0 3 1 1 10 95 5 71
2019 PC-02 59 12 0 6 6 0 18 86 14 17
2019 PC-03 73 12 0 4 0 0 12 96 4 26
2019 PC-04 80 10 0 0 0 5 5 100 0 20

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 20 48 21 6 3 3 0 70 9 71
2020 PC-02 27 40 20 7 7 0 0 67 13 15
2020 PC-03 12 56 16 4 4 8 0 74 9 25
2020 PC-04 20 30 40 10 0 0 0 50 10 20
2019 PC 13 49 19 15 3 1 0 62 18 72
2019 PC-02 6 53 35 6 0 0 0 59 6 17
2019 PC-03 12 42 15 23 4 4 0 56 28 26
2019 PC-04 14 48 19 19 0 0 0 62 19 21
2018 PC 11 49 25 8 4 3 0 62 13 73
2018 PC-02 13 53 33 0 0 0 0 67 0 15
2018 PC-03 11 48 19 15 4 4 0 62 19 27
2018 PC-04 11 44 28 6 6 6 0 59 12 18

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 33 44 13 6 3 1 0 78 9 70
2020 PC-02 33 33 20 7 7 0 0 67 13 15
2020 PC-03 38 46 8 4 4 0 0 83 8 24
2020 PC-04 25 50 10 10 0 5 0 79 11 20
2019 PC 34 46 10 6 3 1 0 81 9 71
2019 PC-02 41 18 18 12 6 6 0 63 19 17
2019 PC-03 27 54 12 4 4 0 0 81 8 26
2019 PC-04 30 60 5 5 0 0 0 90 5 20
2018 PC 29 56 7 3 4 1 0 86 7 73
2018 PC-02 33 53 7 0 7 0 0 87 7 15
2018 PC-03 33 52 7 4 4 0 0 85 7 27
2018 PC-04 28 56 6 6 0 6 0 88 6 18

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 31 39 8 10 6 6 0 75 16 71
2020 PC-02 20 33 7 7 13 20 0 67 25 15
2020 PC-03 32 44 8 12 4 0 0 76 16 25
2020 PC-04 30 40 15 10 0 5 0 74 11 20
2019 PC 34 41 14 3 3 6 0 79 6 71
2019 PC-02 24 41 24 6 0 6 0 69 6 17
2019 PC-03 40 36 12 4 4 4 0 79 8 25
2019 PC-04 38 43 14 0 0 5 0 85 0 21
2018 PC 30 51 10 4 3 1 1 83 7 73
2018 PC-02 27 53 7 7 0 7 0 86 7 15
2018 PC-03 30 48 11 7 4 0 0 78 11 27
2018 PC-04 39 56 6 0 0 0 0 94 0 18

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 31 35 21 4 7 1 0 67 11 71
2020 PC-02 33 13 20 13 13 7 0 50 29 15
2020 PC-03 32 40 20 0 8 0 0 72 8 25
2020 PC-04 20 45 30 0 5 0 0 65 5 20

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 29 42 12 3 9 3 3 75 12 69
2020 PC-02 40 27 13 7 7 7 0 71 14 15
2020 PC-03 17 57 13 0 4 4 4 81 5 23
2020 PC-04 30 30 15 5 15 0 5 63 21 20

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 54 36 6 3 1 0 0 90 4 69
2020 PC-02 53 20 13 7 7 0 0 73 13 15
2020 PC-03 57 43 0 0 0 0 0 100 0 23
2020 PC-04 45 45 10 0 0 0 0 90 0 20
2019 PC 46 38 13 3 0 1 0 85 3 72
2019 PC-02 41 35 18 0 0 6 0 81 0 17
2019 PC-03 46 38 12 4 0 0 0 85 4 26
2019 PC-04 38 48 14 0 0 0 0 86 0 21
2018 PC 41 41 8 8 1 0 0 82 10 73
2018 PC-02 53 20 13 7 7 0 0 73 13 15
2018 PC-03 52 33 7 7 0 0 0 85 7 27
2018 PC-04 28 56 6 11 0 0 0 83 11 18

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 41 34 15 8 1 0 0 75 10 71
2020 PC-02 40 33 13 7 7 0 0 73 13 15
2020 PC-03 40 32 20 8 0 0 0 72 8 25
2020 PC-04 35 35 15 15 0 0 0 70 15 20
2019 PC 31 32 18 8 8 3 0 64 17 72
2019 PC-02 24 29 18 12 12 6 0 56 25 17
2019 PC-03 31 31 15 12 8 4 0 64 20 26
2019 PC-04 29 33 29 0 10 0 0 62 10 21
2018 PC 32 36 18 11 4 0 0 67 15 73
2018 PC-02 47 20 13 13 7 0 0 67 20 15
2018 PC-03 41 37 11 11 0 0 0 78 11 27
2018 PC-04 22 39 28 6 6 0 0 61 11 18

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 39 37 17 7 0 0 0 76 7 71
2020 PC-02 40 47 13 0 0 0 0 87 0 15
2020 PC-03 44 28 20 8 0 0 0 72 8 25
2020 PC-04 30 35 25 10 0 0 0 65 10 20
2019 PC 32 31 17 10 8 1 0 64 19 71
2019 PC-02 24 24 24 18 12 0 0 47 29 17
2019 PC-03 31 35 12 12 8 4 0 68 20 26
2019 PC-04 25 40 25 0 10 0 0 65 10 20
2018 PC 26 47 10 13 4 0 0 74 17 72
2018 PC-02 40 40 0 13 7 0 0 80 20 15
2018 PC-03 33 48 4 15 0 0 0 81 15 27
2018 PC-04 18 47 24 6 6 0 0 65 12 17

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 31 30 17 13 4 6 0 64 18 71
2020 PC-02 27 27 13 13 7 13 0 62 23 15
2020 PC-03 36 28 16 8 4 8 0 70 13 25
2020 PC-04 20 35 20 20 5 0 0 55 25 20
2019 PC 18 29 22 17 10 4 0 49 28 72
2019 PC-02 18 12 29 18 18 6 0 31 38 17
2019 PC-03 23 38 15 12 8 4 0 64 20 26
2019 PC-04 14 33 24 19 10 0 0 48 29 21
2018 PC 23 32 21 18 5 1 0 56 24 73
2018 PC-02 27 20 20 27 7 0 0 47 33 15
2018 PC-03 30 30 26 7 4 4 0 62 12 27
2018 PC-04 22 39 17 22 0 0 0 61 22 18
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 PC 21 37 42 71
2020 PC-02 33 20 47 15
2020 PC-03 8 48 44 25
2020 PC-04 30 45 25 20
2019 PC 19 35 46 72
2019 PC-02 24 24 53 17
2019 PC-03 15 38 46 26
2019 PC-04 19 38 43 21
2018 PC 30 36 34 73
2018 PC-02 33 40 27 15
2018 PC-03 30 44 26 27
2018 PC-04 22 28 50 18

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 PC 7 33 40 0 7 13 15
2019 PC 7 0 50 29 7 7 14
2018 PC 5 36 41 9 0 9 22
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 11 89 71
2020 PC-04 25 75 20
2019 PC 15 85 72
2018 PC 14 86 73

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 50 50 10

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 55 45 11
2018 PC 50 50 10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 11
2018 PC 0 100 10

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 55 45 11

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 55 45 11

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 11
2018 PC 0 100 10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 11
2018 PC 0 100 10

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 11

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 50 50 10

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 45 55 11

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 11

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 11
2018 PC 0 100 10

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 45 55 11

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 11

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 11

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 11

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 11

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 45 55 11

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 11

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 11 18 10 13 6 39 3 51 32 71
2020 PC-02 0 13 20 7 7 47 7 29 29 15
2020 PC-03 16 16 4 12 4 48 0 62 31 25
2020 PC-04 5 20 10 20 5 35 5 42 42 20
2019 PC 13 11 24 14 3 29 7 37 26 72
2019 PC-02 18 12 24 12 0 29 6 45 18 17
2019 PC-03 15 12 15 15 4 35 4 44 31 26
2019 PC-04 5 10 38 19 0 14 14 20 27 21
2018 PC 8 22 22 14 4 27 3 43 25 73
2018 PC-02 13 20 20 7 0 33 7 56 11 15
2018 PC-03 11 11 22 26 4 26 0 30 40 27
2018 PC-04 6 28 17 11 6 28 6 50 25 18

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 25 27 15 15 6 11 0 59 24 71
2020 PC-02 13 27 7 20 13 20 0 50 42 15
2020 PC-03 28 16 20 12 8 16 0 52 24 25
2020 PC-04 20 40 20 15 0 5 0 63 16 20
2019 PC 25 25 20 14 4 11 0 57 21 71
2019 PC-02 24 18 35 12 0 12 0 47 13 17
2019 PC-03 24 24 16 12 8 16 0 57 24 25
2019 PC-04 19 33 19 24 0 5 0 55 25 21
2018 PC 16 30 23 12 5 12 0 53 20 73
2018 PC-02 13 27 13 13 7 27 0 55 27 15
2018 PC-03 15 26 26 19 4 11 0 46 25 27
2018 PC-04 22 33 22 11 6 6 0 59 18 18
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 10 90 72
2019 PC-03 0 100 26
2018 PC 10 90 73
2018 PC-02 0 100 15

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 11 18 17 14 3 34 3 47 27 71
2020 PC-02 0 13 20 7 7 47 7 29 29 15
2020 PC-03 20 20 12 16 0 32 0 59 24 25
2020 PC-04 0 20 20 15 5 35 5 33 33 20
2019 PC 14 14 22 6 1 36 7 49 12 72
2019 PC-02 18 6 24 12 0 35 6 40 20 17
2019 PC-03 19 12 19 0 0 42 8 62 0 26
2019 PC-04 5 19 29 10 0 29 10 38 15 21
2018 PC 7 21 26 4 3 38 1 45 11 73
2018 PC-02 7 13 40 7 0 33 0 30 10 15
2018 PC-03 11 15 22 4 0 48 0 50 7 27
2018 PC-04 6 28 17 6 6 33 6 55 18 18

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 30 24 18 18 3 7 0 58 23 71
2020 PC-02 27 20 7 13 13 20 0 58 33 15
2020 PC-03 36 16 24 20 0 4 0 54 21 25
2020 PC-04 20 30 25 20 0 5 0 53 21 20
2019 PC 19 35 22 6 1 14 3 65 8 72
2019 PC-02 24 12 35 12 0 18 0 43 14 17
2019 PC-03 23 31 19 0 0 19 8 74 0 26
2019 PC-04 10 52 24 10 0 5 0 65 10 21
2018 PC 18 34 25 4 4 15 0 61 10 73
2018 PC-02 20 27 20 0 7 27 0 64 9 15
2018 PC-03 19 33 26 7 0 15 0 61 9 27
2018 PC-04 22 39 28 6 6 0 0 61 11 18
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 38 37 13 10 3 0 0 75 13 71
2020 PC-02 20 33 13 33 0 0 0 53 33 15
2020 PC-03 44 36 12 4 4 0 0 80 8 25
2020 PC-04 45 35 15 5 0 0 0 80 5 20

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 37 30 21 6 6 1 0 67 11 71
2020 PC-02 13 47 33 0 7 0 0 60 7 15
2020 PC-03 40 28 20 4 4 4 0 71 8 25
2020 PC-04 40 35 10 5 10 0 0 75 15 20
2019 PC 22 33 32 6 7 0 0 56 13 72
2019 PC-02 24 29 29 6 12 0 0 53 18 17
2019 PC-03 19 35 35 4 8 0 0 54 12 26
2019 PC-04 33 29 33 5 0 0 0 62 5 21
2018 PC 13 19 33 17 18 0 0 32 35 72
2018 PC-02 13 13 40 20 13 0 0 27 33 15
2018 PC-03 23 19 27 19 12 0 0 42 31 26
2018 PC-04 6 28 33 6 28 0 0 33 33 18

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 13 31 28 14 14 0 0 44 28 71
2020 PC-02 20 33 20 7 20 0 0 53 27 15
2020 PC-03 8 36 32 24 0 0 0 44 24 25
2020 PC-04 15 25 30 0 30 0 0 40 30 20
2019 PC 21 29 28 17 6 0 0 50 22 72
2019 PC-02 35 18 29 12 6 0 0 53 18 17
2019 PC-03 19 42 23 12 4 0 0 62 15 26
2019 PC-04 19 24 29 29 0 0 0 43 29 21
2018 PC 15 24 28 21 11 0 0 39 32 71
2018 PC-02 33 33 13 13 7 0 0 67 20 15
2018 PC-03 8 19 42 27 4 0 0 27 31 26
2018 PC-04 24 24 18 12 24 0 0 47 35 17

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 25 28 32 7 7 0 0 54 14 71
2020 PC-02 60 13 20 7 0 0 0 73 7 15
2020 PC-03 20 28 40 8 4 0 0 48 12 25
2020 PC-04 15 35 25 10 15 0 0 50 25 20
2019 PC 24 47 18 10 1 0 0 71 11 72
2019 PC-02 41 41 0 18 0 0 0 82 18 17
2019 PC-03 19 46 27 8 0 0 0 65 8 26
2019 PC-04 24 43 24 10 0 0 0 67 10 21
2018 PC 22 25 35 11 7 0 0 47 18 72
2018 PC-02 47 27 13 7 7 0 0 73 13 15
2018 PC-03 15 27 35 19 4 0 0 42 23 26
2018 PC-04 22 22 39 6 11 0 0 44 17 18

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 24 27 30 7 13 0 0 51 20 71
2020 PC-02 40 20 20 0 20 0 0 60 20 15
2020 PC-03 28 28 20 16 8 0 0 56 24 25
2020 PC-04 10 30 40 0 20 0 0 40 20 20
2019 PC 15 24 39 13 10 0 0 39 22 72
2019 PC-02 29 12 35 12 12 0 0 41 24 17
2019 PC-03 12 35 38 12 4 0 0 46 15 26
2019 PC-04 14 24 33 14 14 0 0 38 29 21
2018 PC 15 18 35 15 15 0 1 34 31 72
2018 PC-02 47 7 20 20 7 0 0 53 27 15
2018 PC-03 12 23 35 23 8 0 0 35 31 26
2018 PC-04 6 28 33 6 22 0 6 35 29 18

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 48 31 14 4 3 0 0 79 7 71
2020 PC-02 60 33 0 7 0 0 0 93 7 15
2020 PC-03 48 36 12 0 4 0 0 84 4 25
2020 PC-04 35 35 20 5 5 0 0 70 10 20
2019 PC 42 42 8 4 1 0 1 86 6 71
2019 PC-02 47 47 6 0 0 0 0 94 0 17
2019 PC-03 62 27 12 0 0 0 0 88 0 26
2019 PC-04 20 60 5 10 5 0 0 80 15 20
2018 PC 36 30 20 6 3 0 6 70 9 70
2018 PC-02 57 14 7 7 7 0 7 77 15 14
2018 PC-03 35 27 27 0 0 0 12 70 0 26
2018 PC-04 44 28 11 11 6 0 0 72 17 18

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 18 41 21 11 8 0 0 59 20 71
2020 PC-02 27 47 13 7 7 0 0 73 13 15
2020 PC-03 16 40 28 8 8 0 0 56 16 25
2020 PC-04 20 40 15 15 10 0 0 60 25 20
2019 PC 26 35 22 10 7 0 0 61 17 72
2019 PC-02 18 41 12 18 12 0 0 59 29 17
2019 PC-03 46 27 15 8 4 0 0 73 12 26
2019 PC-04 19 29 33 10 10 0 0 48 19 21
2018 PC 27 32 20 14 7 0 0 59 21 71
2018 PC-02 47 27 20 0 7 0 0 73 7 15
2018 PC-03 23 35 27 12 4 0 0 58 15 26
2018 PC-04 28 28 17 17 11 0 0 56 28 18

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 27 21 20 14 15 0 3 49 30 71
2020 PC-02 40 13 27 7 7 0 7 57 14 15
2020 PC-03 24 24 20 16 12 0 4 50 29 25
2020 PC-04 20 25 20 10 25 0 0 45 35 20

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 26 39 19 13 1 1 1 66 15 70
2020 PC-02 20 53 7 13 0 7 0 79 14 15
2020 PC-03 28 36 20 8 4 0 4 67 13 25
2020 PC-04 25 30 25 20 0 0 0 55 20 20
2019 PC 31 32 24 10 4 0 0 63 14 72
2019 PC-02 35 18 24 18 6 0 0 53 24 17
2019 PC-03 31 38 19 8 4 0 0 69 12 26
2019 PC-04 33 24 33 10 0 0 0 57 10 21
2018 PC 19 38 31 8 4 0 0 57 13 72
2018 PC-02 33 33 27 7 0 0 0 67 7 15
2018 PC-03 19 35 31 12 4 0 0 54 15 26
2018 PC-04 11 44 28 6 11 0 0 56 17 18

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 27 39 24 8 1 0 0 66 10 71
2020 PC-02 33 33 20 13 0 0 0 67 13 15
2020 PC-03 24 44 28 0 4 0 0 68 4 25
2020 PC-04 30 40 20 10 0 0 0 70 10 20
2019 PC 27 39 19 14 1 0 0 66 16 70
2019 PC-02 31 25 19 25 0 0 0 56 25 16
2019 PC-03 35 50 8 8 0 0 0 85 8 26
2019 PC-04 20 35 25 20 0 0 0 55 20 20
2018 PC 23 34 27 13 4 0 0 56 17 71
2018 PC-02 33 33 20 13 0 0 0 67 13 15
2018 PC-03 16 44 20 20 0 0 0 60 20 25
2018 PC-04 33 22 33 0 11 0 0 56 11 18

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 27 32 18 14 8 0 0 59 23 71
2020 PC-02 27 20 20 27 7 0 0 47 33 15
2020 PC-03 28 32 20 8 12 0 0 60 20 25
2020 PC-04 20 40 25 5 10 0 0 60 15 20
2019 PC 25 28 27 10 10 0 0 54 20 71
2019 PC-02 18 18 35 12 18 0 0 35 29 17
2019 PC-03 31 31 19 8 12 0 0 62 19 26
2019 PC-04 25 30 30 15 0 0 0 55 15 20
2018 PC 24 39 15 14 7 1 0 63 21 72
2018 PC-02 33 47 0 7 7 7 0 86 14 15
2018 PC-03 19 38 15 23 4 0 0 58 27 26
2018 PC-04 33 22 17 17 11 0 0 56 28 18

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 52 30 11 6 1 0 0 82 7 71
2020 PC-02 53 20 20 7 0 0 0 73 7 15
2020 PC-03 56 24 12 8 0 0 0 80 8 25
2020 PC-04 45 45 5 0 5 0 0 90 5 20
2019 PC 46 31 17 3 4 0 0 76 7 72
2019 PC-02 29 41 12 12 6 0 0 71 18 17
2019 PC-03 42 23 31 0 4 0 0 65 4 26
2019 PC-04 57 38 5 0 0 0 0 95 0 21

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 23 35 23 15 4 0 0 58 20 71
2020 PC-02 13 20 40 20 7 0 0 33 27 15
2020 PC-03 16 56 8 20 0 0 0 72 20 25
2020 PC-04 35 10 30 15 10 0 0 45 25 20

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 23 38 17 15 7 0 0 61 23 71
2020 PC-02 33 40 13 13 0 0 0 73 13 15
2020 PC-03 24 24 20 20 12 0 0 48 32 25
2020 PC-04 10 55 15 10 10 0 0 65 20 20
2019 PC 24 36 21 15 4 0 0 60 19 72
2019 PC-02 12 53 12 24 0 0 0 65 24 17
2019 PC-03 27 31 27 12 4 0 0 58 15 26
2019 PC-04 38 33 19 10 0 0 0 71 10 21
2018 PC 25 35 20 17 3 0 0 61 20 71
2018 PC-02 43 36 21 0 0 0 0 79 0 14
2018 PC-03 19 31 27 23 0 0 0 50 23 26
2018 PC-04 22 33 17 17 11 0 0 56 28 18

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)