2020 Public Service Employee Survey Results for Crown-Indigenous Relations and Northern Affairs Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 54 34 2 7 3 0 0 89 10 61
2020 CR-04 72 11 0 6 11 0 0 83 17 18
2020 CR-05 47 44 2 7 0 0 0 91 7 43

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 73 22 0 0 5 0 0 95 5 60
2020 CR-04 83 6 0 0 11 0 0 89 11 18
2020 CR-05 69 29 0 0 2 0 0 98 2 42

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 49 34 8 5 3 0 0 84 8 61
2020 CR-04 39 28 17 11 6 0 0 67 17 18
2020 CR-05 53 37 5 2 2 0 0 91 5 43
2019 CR 43 25 10 16 6 0 0 68 22 69
2019 CR-04 41 21 13 15 10 0 0 62 26 39
2019 CR-05 42 31 8 19 0 0 0 73 19 26

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 41 44 7 7 0 0 2 87 7 61
2020 CR-04 33 56 6 6 0 0 0 89 6 18
2020 CR-05 44 40 7 7 0 0 2 86 7 43
2019 CR 33 35 12 17 3 0 0 68 20 69
2019 CR-04 36 31 8 26 0 0 0 67 26 39
2019 CR-05 27 38 19 8 8 0 0 65 15 26
2018 CR 36 40 9 14 2 0 0 76 16 58
2018 CR-04 34 38 9 16 3 0 0 72 19 32
2018 CR-05 35 43 9 13 0 0 0 78 13 23

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 47 37 5 12 0 0 0 83 12 60
2020 CR-04 47 29 0 24 0 0 0 76 24 17
2020 CR-05 47 40 7 7 0 0 0 86 7 43
2019 CR 45 30 12 12 1 0 0 75 13 69
2019 CR-04 38 28 15 15 3 0 0 67 18 39
2019 CR-05 50 35 8 8 0 0 0 85 8 26

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 54 21 13 5 5 0 2 77 10 61
2020 CR-04 44 33 11 6 6 0 0 78 11 18
2020 CR-05 58 16 14 5 5 0 2 76 10 43
2019 CR 57 18 16 9 0 0 0 75 9 68
2019 CR-04 51 26 18 5 0 0 0 77 5 39
2019 CR-05 64 8 16 12 0 0 0 72 12 25
2018 CR 55 29 7 5 2 0 2 85 7 56
2018 CR-04 48 35 10 3 3 0 0 84 6 31
2018 CR-05 59 23 5 9 0 0 5 86 10 22

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 39 33 13 11 3 0 0 72 15 61
2020 CR-04 33 33 6 17 11 0 0 67 28 18
2020 CR-05 42 33 16 9 0 0 0 74 9 43
2019 CR 37 34 10 10 9 0 0 71 19 68
2019 CR-04 37 26 13 16 8 0 0 63 24 38
2019 CR-05 31 46 8 4 12 0 0 77 15 26
2018 CR 30 46 16 5 4 0 0 75 9 57
2018 CR-04 26 45 16 6 6 0 0 71 13 31
2018 CR-05 35 48 17 0 0 0 0 83 0 23

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 36 34 18 2 10 0 0 70 11 61
2020 CR-04 33 28 11 6 22 0 0 61 28 18
2020 CR-05 37 37 21 0 5 0 0 74 5 43
2019 CR 35 32 13 16 3 0 0 68 19 68
2019 CR-04 29 34 13 18 5 0 0 63 24 38
2019 CR-05 35 35 15 15 0 0 0 69 15 26
2018 CR 32 46 12 7 4 0 0 77 11 57
2018 CR-04 26 39 23 6 6 0 0 65 13 31
2018 CR-05 39 52 0 9 0 0 0 91 9 23

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 38 41 13 5 3 0 0 79 8 61
2020 CR-04 33 33 22 6 6 0 0 67 11 18
2020 CR-05 40 44 9 5 2 0 0 84 7 43
2019 CR 35 38 7 12 7 0 0 74 19 68
2019 CR-04 39 32 8 13 8 0 0 71 21 38
2019 CR-05 31 42 8 12 8 0 0 73 19 26
2018 CR 46 28 14 11 2 0 0 74 12 57
2018 CR-04 39 26 16 16 3 0 0 65 19 31
2018 CR-05 52 35 9 4 0 0 0 87 4 23

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 46 38 11 3 2 0 0 84 5 61
2020 CR-04 39 44 6 6 6 0 0 83 11 18
2020 CR-05 49 35 14 2 0 0 0 84 2 43
2019 CR 43 29 15 9 3 1 0 73 12 68
2019 CR-04 39 26 16 13 3 3 0 68 16 38
2019 CR-05 42 35 15 4 4 0 0 77 8 26
2018 CR 43 43 9 5 0 0 0 86 5 58
2018 CR-04 44 44 6 6 0 0 0 88 6 32
2018 CR-05 39 48 13 0 0 0 0 87 0 23

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 31 36 16 8 8 0 0 67 16 61
2020 CR-04 33 22 11 11 22 0 0 56 33 18
2020 CR-05 30 42 19 7 2 0 0 72 9 43
2019 CR 37 26 13 15 6 3 0 65 21 68
2019 CR-04 32 26 5 24 8 5 0 61 33 38
2019 CR-05 42 23 27 4 4 0 0 65 8 26
2018 CR 26 41 17 12 3 0 0 67 16 58
2018 CR-04 16 38 22 19 6 0 0 53 25 32
2018 CR-05 35 48 13 4 0 0 0 83 4 23

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 45 37 15 2 2 0 0 82 3 60
2020 CR-04 47 24 24 0 6 0 0 71 6 17
2020 CR-05 44 42 12 2 0 0 0 86 2 43
2019 CR 53 28 10 6 3 0 0 81 9 68
2019 CR-04 47 32 11 5 5 0 0 79 11 38
2019 CR-05 58 23 12 8 0 0 0 81 8 26
2018 CR 53 23 21 4 0 0 0 75 4 57
2018 CR-04 48 19 29 3 0 0 0 68 3 31
2018 CR-05 52 30 13 4 0 0 0 83 4 23

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 21 39 21 10 5 2 2 63 15 61
2020 CR-04 28 22 22 11 11 0 6 53 24 18
2020 CR-05 19 47 21 9 2 2 0 67 12 43
2019 CR 29 28 22 15 4 1 0 58 19 68
2019 CR-04 32 29 16 13 8 3 0 62 22 38
2019 CR-05 23 27 31 19 0 0 0 50 19 26
2018 CR 19 41 24 9 5 0 2 61 14 58
2018 CR-04 22 28 31 9 9 0 0 50 19 32
2018 CR-05 17 52 17 9 0 0 4 73 9 23

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 36 34 16 8 3 0 2 72 12 61
2020 CR-04 28 28 22 6 11 0 6 59 18 18
2020 CR-05 40 37 14 9 0 0 0 77 9 43
2019 CR 35 26 19 9 9 0 1 63 18 68
2019 CR-04 42 24 11 8 13 0 3 68 22 38
2019 CR-05 23 31 31 12 4 0 0 54 15 26
2018 CR 34 40 14 9 3 0 0 74 12 58
2018 CR-04 31 34 16 13 6 0 0 66 19 32
2018 CR-05 39 48 9 4 0 0 0 87 4 23

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 32 43 12 7 5 0 2 76 12 60
2020 CR-04 28 22 22 6 17 0 6 53 24 18
2020 CR-05 33 52 7 7 0 0 0 86 7 42
2019 CR 46 25 13 10 3 1 0 73 14 67
2019 CR-04 45 18 18 11 5 3 0 65 16 38
2019 CR-05 40 40 8 12 0 0 0 80 12 25
2018 CR 38 33 16 9 5 0 0 71 14 58
2018 CR-04 31 31 19 13 6 0 0 63 19 32
2018 CR-05 43 35 13 4 4 0 0 78 9 23

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 45 40 10 3 2 0 0 85 5 60
2020 CR-04 44 33 11 6 6 0 0 78 11 18
2020 CR-05 45 43 10 2 0 0 0 88 2 42
2019 CR 46 29 14 7 3 0 0 75 10 69
2019 CR-04 44 31 13 8 5 0 0 74 13 39
2019 CR-05 46 27 19 8 0 0 0 73 8 26
2018 CR 45 31 17 3 3 0 0 76 7 58
2018 CR-04 34 38 22 3 3 0 0 72 6 32
2018 CR-05 57 22 13 4 4 0 0 78 9 23

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 36 41 18 3 2 0 0 77 5 61
2020 CR-04 50 44 6 0 0 0 0 94 0 18
2020 CR-05 30 40 23 5 2 0 0 70 7 43
2019 CR 59 25 12 1 1 0 1 85 3 69
2019 CR-04 67 23 5 3 0 0 3 92 3 39
2019 CR-05 50 27 19 0 4 0 0 77 4 26
2018 CR 52 30 11 0 4 0 4 85 4 56
2018 CR-04 55 29 13 0 0 0 3 87 0 31
2018 CR-05 45 32 9 0 9 0 5 81 10 22

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 5 22 40 15 13 5 0 30 28 60
2020 CR-04 0 22 56 17 6 0 0 22 22 18
2020 CR-05 7 21 33 14 17 7 0 33 31 42
2019 CR 4 25 22 31 15 1 1 47 30 68
2019 CR-04 3 21 26 39 8 0 3 49 24 38
2019 CR-05 8 31 15 19 23 4 0 44 40 26
2018 CR 7 24 33 14 21 0 2 35 32 58
2018 CR-04 9 28 25 19 19 0 0 38 38 32
2018 CR-05 4 22 39 9 22 0 4 32 27 23

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 5 16 14 31 28 5 2 63 22 58
2020 CR-04 12 12 12 35 24 0 6 63 25 17
2020 CR-05 2 17 15 29 29 7 0 63 21 41
2019 CR 9 18 25 29 13 3 3 45 28 68
2019 CR-04 13 13 21 32 13 3 5 49 29 38
2019 CR-05 4 27 35 19 12 4 0 32 32 26
2018 CR 11 21 18 18 23 11 0 45 35 57
2018 CR-04 13 28 22 9 22 6 0 33 43 32
2018 CR-05 9 14 14 23 23 18 0 56 28 22

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 5 20 24 20 22 7 2 46 28 59
2020 CR-04 6 22 22 17 28 6 0 47 29 18
2020 CR-05 5 20 24 22 20 7 2 46 27 41
2019 CR 6 25 26 18 16 3 6 37 34 68
2019 CR-04 8 21 21 21 16 5 8 42 33 38
2019 CR-05 4 35 27 12 19 0 4 32 40 26
2018 CR 14 24 21 19 9 10 3 32 44 58
2018 CR-04 22 22 19 16 6 13 3 26 52 32
2018 CR-05 4 22 22 26 13 9 4 45 30 23

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 7 15 23 34 21 0 0 56 21 61
2020 CR-04 11 11 11 39 28 0 0 67 22 18
2020 CR-05 5 16 28 33 19 0 0 51 21 43
2019 CR 6 12 16 32 29 1 3 65 18 68
2019 CR-04 5 13 13 34 29 0 5 67 19 38
2019 CR-05 8 12 19 27 31 4 0 60 20 26
2018 CR 7 5 28 26 28 2 5 57 13 58
2018 CR-04 6 3 31 28 22 3 6 55 10 32
2018 CR-05 9 9 22 22 35 0 4 59 18 23

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 7 11 16 28 33 3 2 64 19 61
2020 CR-04 6 6 28 33 28 0 0 61 11 18
2020 CR-05 7 14 12 26 35 5 2 65 23 43
2019 CR 7 10 18 27 27 6 4 60 20 67
2019 CR-04 8 8 13 32 26 5 8 67 18 38
2019 CR-05 8 16 24 24 24 4 0 50 25 25
2018 CR 11 11 30 23 23 0 4 47 22 57
2018 CR-04 13 13 34 22 16 0 3 39 26 32
2018 CR-05 9 9 23 23 32 0 5 57 19 22

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 8 13 23 23 28 5 0 53 22 61
2020 CR-04 11 11 17 17 44 0 0 61 22 18
2020 CR-05 7 14 26 26 21 7 0 50 23 43
2019 CR 9 12 24 26 18 6 5 49 24 66
2019 CR-04 11 5 16 29 21 11 8 61 19 38
2019 CR-05 8 17 38 21 17 0 0 38 25 24
2018 CR 10 22 22 22 12 5 5 38 37 58
2018 CR-04 16 25 22 16 13 3 6 31 45 32
2018 CR-05 4 22 22 26 13 9 4 45 30 23

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 5 18 31 15 30 2 0 45 23 61
2020 CR-04 11 6 28 22 33 0 0 56 17 18
2020 CR-05 2 23 33 12 28 2 0 40 26 43
2019 CR 9 18 25 16 22 6 4 43 30 68
2019 CR-04 13 13 24 21 16 5 8 42 30 38
2019 CR-05 4 27 27 8 27 8 0 38 33 26
2018 CR 9 18 26 14 18 9 7 38 31 57
2018 CR-04 13 19 23 10 13 13 10 29 42 31
2018 CR-05 4 17 35 13 22 4 4 38 24 23

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 2 32 27 15 23 2 0 39 34 60
2020 CR-04 6 17 33 22 17 6 0 41 24 18
2020 CR-05 0 38 24 12 26 0 0 38 38 42
2019 CR 13 19 25 18 24 0 1 42 33 68
2019 CR-04 13 26 24 13 21 0 3 35 41 38
2019 CR-05 15 12 27 19 27 0 0 46 27 26
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 33 26 20 7 5 3 7 65 13 61
2020 CR-04 28 33 11 11 11 0 6 65 24 18
2020 CR-05 35 23 23 5 2 5 7 66 8 43
2019 CR 19 36 14 10 9 4 7 62 21 69
2019 CR-04 18 31 18 13 10 3 8 54 26 39
2019 CR-05 15 46 8 8 8 8 8 73 18 26
2018 CR 14 43 9 7 4 13 11 74 14 56
2018 CR-04 16 28 13 13 6 16 9 58 25 32
2018 CR-05 14 57 5 0 0 10 14 94 0 21

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 49 26 10 11 2 2 0 77 13 61
2020 CR-04 44 11 17 22 6 0 0 56 28 18
2020 CR-05 51 33 7 7 0 2 0 86 7 43
2019 CR 39 26 12 10 6 4 3 70 17 69
2019 CR-04 33 21 13 13 8 8 5 62 24 39
2019 CR-05 46 31 12 8 4 0 0 77 12 26
2018 CR 46 30 9 11 4 2 0 77 14 57
2018 CR-04 41 19 16 16 6 3 0 61 23 32
2018 CR-05 50 45 0 5 0 0 0 95 5 22

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 60 27 8 2 2 0 2 88 3 60
2020 CR-04 56 11 17 6 6 0 6 71 12 18
2020 CR-05 62 33 5 0 0 0 0 95 0 42
2019 CR 51 35 9 4 1 0 0 86 6 69
2019 CR-04 46 31 15 5 3 0 0 77 8 39
2019 CR-05 58 38 0 4 0 0 0 96 4 26
2018 CR 59 26 5 9 0 2 0 86 9 58
2018 CR-04 53 25 6 16 0 0 0 78 16 32
2018 CR-05 65 26 4 0 0 4 0 95 0 23

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 38 38 10 3 8 2 2 78 12 61
2020 CR-04 22 22 22 6 22 0 6 47 29 18
2020 CR-05 44 44 5 2 2 2 0 90 5 43
2019 CR 26 35 23 4 4 6 1 66 9 69
2019 CR-04 21 31 23 5 8 10 3 59 15 39
2019 CR-05 31 38 27 4 0 0 0 69 4 26
2018 CR 35 33 25 4 0 2 2 71 4 57
2018 CR-04 38 22 28 6 0 3 3 63 7 32
2018 CR-05 32 45 23 0 0 0 0 77 0 22

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 44 23 16 2 7 5 3 73 9 61
2020 CR-04 39 17 17 6 17 6 0 59 24 18
2020 CR-05 47 26 16 0 2 5 5 79 3 43
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 39 30 13 5 3 7 3 76 9 61
2020 CR-04 39 22 6 6 11 6 11 73 20 18
2020 CR-05 40 33 16 5 0 7 0 78 5 43
2019 CR 36 23 17 9 3 4 7 67 13 69
2019 CR-04 36 21 15 10 5 5 8 65 18 39
2019 CR-05 42 23 19 8 0 4 4 71 8 26

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 46 31 13 3 3 2 2 80 7 61
2020 CR-04 56 17 11 6 6 0 6 76 12 18
2020 CR-05 42 37 14 2 2 2 0 81 5 43
2019 CR 41 22 17 12 9 0 0 62 20 69
2019 CR-04 41 23 15 10 10 0 0 64 21 39
2019 CR-05 38 23 19 12 8 0 0 62 19 26
2018 CR 43 23 23 2 7 2 0 67 9 56
2018 CR-04 31 22 31 0 13 3 0 55 13 32
2018 CR-05 52 29 14 5 0 0 0 81 5 21

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 51 34 7 0 5 2 2 88 5 61
2020 CR-04 56 17 11 0 11 0 6 76 12 18
2020 CR-05 49 42 5 0 2 2 0 93 2 43

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 53 28 10 2 5 2 0 83 7 60
2020 CR-04 56 17 11 6 11 0 0 72 17 18
2020 CR-05 52 33 10 0 2 2 0 88 2 42
2019 CR 51 20 9 10 7 3 0 73 18 69
2019 CR-04 56 15 3 10 13 3 0 74 24 39
2019 CR-05 42 23 19 12 0 4 0 68 12 26
2018 CR 47 25 18 5 4 0 2 73 9 57
2018 CR-04 41 19 22 9 6 0 3 61 16 32
2018 CR-05 55 32 14 0 0 0 0 86 0 22

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CR 36 64 61
2020 CR-04 44 56 18
2020 CR-05 33 67 43

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 58 18 12 0 2 5 5 85 2 60
2020 CR-04 56 17 11 0 6 6 6 81 6 18
2020 CR-05 60 19 12 0 0 5 5 87 0 42

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 62 21 7 10 0 0 0 84 10 61
2020 CR-04 61 22 0 17 0 0 0 83 17 18
2020 CR-05 63 21 9 7 0 0 0 84 7 43
2019 CR 55 19 14 7 4 0 0 74 12 69
2019 CR-04 59 18 13 3 8 0 0 77 10 39
2019 CR-05 50 19 19 12 0 0 0 69 12 26
2018 CR 51 32 9 4 4 2 0 84 7 57
2018 CR-04 50 28 6 6 6 3 0 81 13 32
2018 CR-05 50 36 14 0 0 0 0 86 0 22
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 42 27 17 2 3 10 0 76 6 60
2020 CR-04 35 12 29 6 12 6 0 50 19 17
2020 CR-05 44 33 12 0 0 12 0 87 0 43
2019 CR 41 28 10 4 4 13 0 78 10 69
2019 CR-04 38 26 5 5 8 18 0 78 16 39
2019 CR-05 42 35 12 4 0 8 0 83 4 26
2018 CR 33 28 16 5 3 12 3 71 10 58
2018 CR-04 28 34 9 9 3 9 6 74 15 32
2018 CR-05 35 22 22 0 4 17 0 68 5 23

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 49 23 13 5 5 5 0 76 10 61
2020 CR-04 50 17 17 6 11 0 0 67 17 18
2020 CR-05 49 26 12 5 2 7 0 80 8 43
2019 CR 36 30 12 9 3 10 0 74 13 69
2019 CR-04 38 28 10 5 5 13 0 76 12 39
2019 CR-05 31 35 12 15 0 8 0 71 17 26
2018 CR 32 33 21 5 4 4 2 69 9 57
2018 CR-04 26 32 19 10 3 6 3 64 14 31
2018 CR-05 30 39 26 0 4 0 0 70 4 23

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 36 31 20 2 5 7 0 72 7 61
2020 CR-04 39 28 22 0 11 0 0 67 11 18
2020 CR-05 35 33 19 2 2 9 0 74 5 43
2019 CR 26 25 17 10 10 12 0 57 23 69
2019 CR-04 26 15 23 10 10 15 0 48 24 39
2019 CR-05 27 31 12 12 12 8 0 63 25 26
2018 CR 23 26 26 5 4 14 2 58 10 57
2018 CR-04 16 26 26 10 3 16 3 52 16 31
2018 CR-05 26 26 30 0 4 13 0 60 5 23

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 38 33 13 8 7 2 0 72 15 61
2020 CR-04 44 22 11 6 17 0 0 67 22 18
2020 CR-05 35 37 14 9 2 2 0 74 12 43
2019 CR 25 31 12 16 7 7 1 61 26 68
2019 CR-04 21 26 11 21 11 11 0 53 35 38
2019 CR-05 23 38 15 12 4 4 4 67 17 26
2018 CR 19 35 16 9 11 9 2 61 22 57
2018 CR-04 13 28 22 13 13 9 3 46 29 32
2018 CR-05 23 45 9 5 9 9 0 75 15 22

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 57 25 5 7 2 3 2 86 9 61
2020 CR-04 56 22 0 11 6 6 0 82 18 18
2020 CR-05 58 26 7 5 0 2 2 88 5 43
2019 CR 49 20 6 4 1 16 3 86 7 69
2019 CR-04 44 21 8 5 3 18 3 81 10 39
2019 CR-05 54 23 4 0 0 15 4 95 0 26
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 37 47 5 5 2 3 0 88 7 59
2020 CR-04 44 44 6 0 6 0 0 88 6 16
2020 CR-05 35 49 5 7 0 5 0 88 7 43
2019 CR 35 35 16 10 3 1 0 71 13 69
2019 CR-04 33 33 13 18 0 3 0 68 18 39
2019 CR-05 31 38 23 0 8 0 0 69 8 26
2018 CR 24 43 22 7 2 2 0 68 9 58
2018 CR-04 16 38 28 13 3 3 0 55 16 32
2018 CR-05 26 57 17 0 0 0 0 83 0 23

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 32 37 17 8 2 3 0 72 11 59
2020 CR-04 35 29 29 0 6 0 0 65 6 17
2020 CR-05 31 40 12 12 0 5 0 75 13 42
2019 CR 23 30 22 13 7 4 0 56 21 69
2019 CR-04 23 33 21 15 3 5 0 59 19 39
2019 CR-05 19 23 27 12 15 4 0 44 28 26

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 37 38 7 5 7 3 3 80 13 60
2020 CR-04 22 44 11 0 17 0 6 71 18 18
2020 CR-05 43 36 5 7 2 5 2 85 10 42
2019 CR 33 30 10 9 9 6 3 70 19 69
2019 CR-04 23 33 13 5 15 8 3 63 23 39
2019 CR-05 42 27 8 15 0 4 4 75 17 26
2018 CR 26 31 19 10 2 9 3 65 14 58
2018 CR-04 19 34 13 13 3 16 3 65 19 32
2018 CR-05 26 30 30 9 0 0 4 59 9 23

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 38 41 13 2 3 3 0 81 5 61
2020 CR-04 33 33 22 0 11 0 0 67 11 18
2020 CR-05 40 44 9 2 0 5 0 88 2 43
2019 CR 39 32 13 9 4 3 0 73 13 69
2019 CR-04 36 28 10 13 8 5 0 68 22 39
2019 CR-05 38 38 19 4 0 0 0 77 4 26
2018 CR 28 33 26 10 2 2 0 61 12 58
2018 CR-04 19 28 34 13 3 3 0 48 16 32
2018 CR-05 35 43 13 9 0 0 0 78 9 23

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 25 31 11 5 10 11 7 68 18 61
2020 CR-04 17 44 0 0 28 6 6 69 31 18
2020 CR-05 28 26 16 7 2 14 7 68 12 43
2019 CR 26 18 21 7 10 15 3 54 21 68
2019 CR-04 29 18 13 11 16 11 3 55 30 38
2019 CR-05 19 15 35 4 4 19 4 45 10 26
2018 CR 12 28 26 5 7 16 5 51 16 57
2018 CR-04 16 16 26 10 6 19 6 43 22 31
2018 CR-05 9 35 30 0 9 13 4 53 11 23

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 38 25 13 15 7 3 0 64 22 61
2020 CR-04 39 17 11 17 17 0 0 56 33 18
2020 CR-05 37 28 14 14 2 5 0 68 17 43
2019 CR 38 26 10 9 14 3 0 66 24 69
2019 CR-04 38 23 5 8 21 5 0 65 30 39
2019 CR-05 35 35 12 12 8 0 0 69 19 26
2018 CR 26 40 17 10 5 2 0 67 16 58
2018 CR-04 19 34 22 16 6 3 0 55 23 32
2018 CR-05 30 48 13 4 4 0 0 78 9 23

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 21 25 16 11 16 5 5 51 31 61
2020 CR-04 22 11 0 6 44 0 17 40 60 18
2020 CR-05 21 30 23 14 5 7 0 55 20 43
2019 CR 19 26 16 10 19 7 1 50 32 68
2019 CR-04 21 18 13 8 31 10 0 43 43 39
2019 CR-05 12 36 24 16 4 4 4 52 22 25
2018 CR 19 34 21 10 10 5 0 56 22 58
2018 CR-04 19 25 25 9 16 6 0 47 27 32
2018 CR-05 17 48 13 13 4 4 0 68 18 23

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 64 18 15 2 2 0 0 82 3 61
2020 CR-04 61 17 17 0 6 0 0 78 6 18
2020 CR-05 65 19 14 2 0 0 0 84 2 43
2019 CR 59 25 7 1 4 0 3 86 6 68
2019 CR-04 61 18 11 0 8 0 3 81 8 38
2019 CR-05 58 35 4 0 0 0 4 96 0 26

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 52 21 18 2 3 3 0 76 5 61
2020 CR-04 56 11 28 0 6 0 0 67 6 18
2020 CR-05 51 26 14 2 2 5 0 80 5 43
2019 CR 43 23 14 4 4 6 4 74 10 69
2019 CR-04 46 18 18 5 5 5 3 69 11 39
2019 CR-05 35 31 12 4 4 8 8 77 9 26

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 82 11 5 0 0 2 0 95 0 61
2020 CR-04 72 11 11 0 0 6 0 88 0 18
2020 CR-05 86 12 2 0 0 0 0 98 0 43
2019 CR 65 10 6 0 6 12 1 87 7 69
2019 CR-04 59 8 10 0 10 13 0 76 12 39
2019 CR-05 73 15 0 0 0 8 4 100 0 26

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 77 13 2 0 2 3 3 96 2 61
2020 CR-04 72 11 6 0 6 6 0 88 6 18
2020 CR-05 79 14 0 0 0 2 5 100 0 43
2019 CR 69 10 3 0 6 4 7 90 7 68
2019 CR-04 63 11 5 0 11 5 5 82 12 38
2019 CR-05 77 8 0 0 0 4 12 100 0 26

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 23 28 21 5 7 15 2 61 14 61
2020 CR-04 17 28 11 0 22 17 6 57 29 18
2020 CR-05 26 28 26 7 0 14 0 62 8 43
2019 CR 23 36 16 9 4 10 1 67 15 69
2019 CR-04 21 38 21 8 8 5 0 62 16 39
2019 CR-05 23 35 12 12 0 15 4 71 14 26
2018 CR 19 33 28 10 5 5 0 55 16 58
2018 CR-04 22 19 28 16 9 6 0 43 27 32
2018 CR-05 13 48 30 4 0 4 0 64 5 23

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 43 25 20 3 0 7 2 75 4 60
2020 CR-04 41 6 41 0 0 6 6 53 0 17
2020 CR-05 44 33 12 5 0 7 0 83 5 43
2019 CR 57 16 16 4 3 3 1 76 8 69
2019 CR-04 54 18 13 5 5 5 0 76 11 39
2019 CR-05 54 15 23 4 0 0 4 72 4 26
2018 CR 43 41 9 3 0 3 0 88 4 58
2018 CR-04 34 47 9 3 0 6 0 87 3 32
2018 CR-05 48 39 9 4 0 0 0 87 4 23

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 49 20 16 3 2 8 2 76 5 61
2020 CR-04 56 0 17 6 6 11 6 67 13 18
2020 CR-05 47 28 16 2 0 7 0 80 3 43
2019 CR 59 22 12 1 1 4 0 85 3 69
2019 CR-04 62 18 15 3 3 0 0 79 5 39
2019 CR-05 50 31 8 0 0 12 0 91 0 26
2018 CR 44 39 5 5 0 7 0 89 6 57
2018 CR-04 44 31 9 6 0 9 0 83 7 32
2018 CR-05 45 50 0 0 0 5 0 100 0 22

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 46 25 15 3 7 3 2 74 10 61
2020 CR-04 56 17 6 6 11 0 6 76 18 18
2020 CR-05 42 28 19 2 5 5 0 73 7 43

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 41 33 11 3 5 3 3 79 9 61
2020 CR-04 39 22 6 6 17 11 0 69 25 18
2020 CR-05 42 37 14 2 0 0 5 83 2 43

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 62 28 7 2 0 2 0 92 2 61
2020 CR-04 61 6 22 6 0 6 0 71 6 18
2020 CR-05 63 37 0 0 0 0 0 100 0 43
2019 CR 61 25 9 1 4 0 0 86 6 69
2019 CR-04 54 23 13 3 8 0 0 77 10 39
2019 CR-05 65 31 4 0 0 0 0 96 0 26
2018 CR 56 32 11 2 0 0 0 88 2 57
2018 CR-04 50 34 16 0 0 0 0 84 0 32
2018 CR-05 59 32 5 5 0 0 0 91 5 22

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 51 28 15 2 2 3 0 81 3 61
2020 CR-04 56 6 22 0 6 11 0 69 6 18
2020 CR-05 49 37 12 2 0 0 0 86 2 43
2019 CR 51 22 15 3 9 0 0 74 12 68
2019 CR-04 45 21 18 3 13 0 0 66 16 38
2019 CR-05 54 27 12 4 4 0 0 81 8 26
2018 CR 45 25 20 9 0 2 0 71 9 56
2018 CR-04 29 29 26 13 0 3 0 60 13 31
2018 CR-05 64 18 14 5 0 0 0 82 5 22

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 50 32 17 0 2 0 0 82 2 60
2020 CR-04 53 12 29 0 6 0 0 65 6 17
2020 CR-05 49 40 12 0 0 0 0 88 0 43
2019 CR 50 22 12 7 9 0 0 72 16 68
2019 CR-04 45 21 11 11 13 0 0 66 24 38
2019 CR-05 50 27 15 4 4 0 0 77 8 26
2018 CR 54 18 21 5 0 2 0 73 5 57
2018 CR-04 41 25 28 6 0 0 0 66 6 32
2018 CR-05 68 9 14 5 0 5 0 81 5 22

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 33 31 21 5 7 2 2 66 12 61
2020 CR-04 28 22 22 0 22 0 6 53 24 18
2020 CR-05 35 35 21 7 0 2 0 71 7 43
2019 CR 41 17 19 9 13 1 0 59 22 69
2019 CR-04 33 15 21 10 21 0 0 49 31 39
2019 CR-05 42 23 19 8 4 4 0 68 12 26
2018 CR 36 23 11 16 7 7 0 63 25 56
2018 CR-04 26 23 6 26 10 10 0 54 39 31
2018 CR-05 45 23 18 5 5 5 0 71 10 22
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 CR 39 31 30 61
2020 CR-04 56 11 33 18
2020 CR-05 33 40 28 43
2019 CR 36 26 38 69
2019 CR-04 41 23 36 39
2019 CR-05 31 27 42 26
2018 CR 33 30 37 57
2018 CR-04 31 28 41 32
2018 CR-05 36 32 32 22

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 CR 13 25 38 4 8 13 24
2020 CR-04 30 10 20 0 20 20 10
2020 CR-05 0 36 50 7 0 7 14
2019 CR 4 24 44 0 28 0 25
2019 CR-04 6 13 50 0 31 0 16
2018 CR 16 16 16 5 32 16 19
2018 CR-04 20 10 10 0 40 20 10
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 12 88 68
2018 CR 14 86 57
2018 CR-04 16 84 32

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 26 15 13 3 3 28 11 68 11 61
2020 CR-04 28 11 22 0 11 22 6 54 15 18
2020 CR-05 26 16 9 5 0 30 14 75 8 43
2019 CR 23 7 12 4 6 29 19 58 19 69
2019 CR-04 28 8 13 5 10 21 15 56 24 39
2019 CR-05 15 8 8 4 0 38 27 67 11 26
2018 CR 19 10 17 7 2 36 9 53 16 58
2018 CR-04 16 13 16 6 3 38 9 53 18 32
2018 CR-05 22 4 22 9 0 35 9 46 15 23

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 46 26 16 0 3 8 0 79 4 61
2020 CR-04 50 11 17 0 11 11 0 69 13 18
2020 CR-05 44 33 16 0 0 7 0 83 0 43
2019 CR 43 21 13 4 6 12 1 73 12 68
2019 CR-04 42 18 11 5 11 11 3 70 18 38
2019 CR-05 46 19 15 4 0 15 0 77 5 26
2018 CR 41 29 14 2 3 10 0 79 6 58
2018 CR-04 44 25 16 3 3 9 0 76 7 32
2018 CR-05 30 39 13 0 4 13 0 80 5 23
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 10 90 68
2019 CR-04 18 82 39
2019 CR-05 0 100 25

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 28 13 13 3 3 31 8 68 11 61
2020 CR-04 33 6 22 6 11 17 6 50 21 18
2020 CR-05 26 16 9 2 0 37 9 78 4 43
2019 CR 26 6 12 3 4 35 14 63 14 69
2019 CR-04 23 8 13 5 8 28 15 55 23 39
2019 CR-05 31 4 8 0 0 42 15 82 0 26
2018 CR 21 16 14 0 5 34 10 66 9 58
2018 CR-04 19 13 13 0 9 34 13 59 18 32
2018 CR-05 22 22 13 0 0 35 9 77 0 23

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 46 26 15 0 2 11 0 81 2 61
2020 CR-04 44 17 22 0 6 11 0 69 6 18
2020 CR-05 47 30 12 0 0 12 0 87 0 43
2019 CR 45 16 10 4 4 16 4 76 11 69
2019 CR-04 46 13 5 8 8 13 8 74 19 39
2019 CR-05 42 19 15 0 0 23 0 80 0 26
2018 CR 35 35 12 0 4 14 0 82 4 57
2018 CR-04 38 28 13 0 6 16 0 78 7 32
2018 CR-05 27 50 9 0 0 14 0 89 0 22
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 26 21 30 11 11 0 0 48 23 61
2020 CR-04 28 22 39 0 11 0 0 50 11 18
2020 CR-05 26 21 26 16 12 0 0 47 28 43

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 28 33 21 5 13 0 0 61 18 61
2020 CR-04 22 33 17 0 28 0 0 56 28 18
2020 CR-05 30 33 23 7 7 0 0 63 14 43
2019 CR 32 20 14 13 16 0 4 55 30 69
2019 CR-04 23 28 10 18 15 0 5 54 35 39
2019 CR-05 38 12 19 8 19 0 4 52 28 26
2018 CR 31 31 12 12 10 3 0 64 23 58
2018 CR-04 34 19 9 19 13 6 0 57 33 32
2018 CR-05 26 43 17 4 9 0 0 70 13 23

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 26 30 15 15 15 0 0 56 30 61
2020 CR-04 39 28 11 6 17 0 0 67 22 18
2020 CR-05 21 30 16 19 14 0 0 51 33 43
2019 CR 43 25 17 6 7 0 1 69 13 69
2019 CR-04 54 23 10 3 8 0 3 79 11 39
2019 CR-05 27 27 31 8 8 0 0 54 15 26
2018 CR 39 25 21 4 12 0 0 63 16 57
2018 CR-04 28 31 25 3 13 0 0 59 16 32
2018 CR-05 50 18 14 5 14 0 0 68 18 22

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 38 23 15 12 8 0 3 64 21 60
2020 CR-04 53 12 0 18 12 0 6 69 31 17
2020 CR-05 33 28 21 9 7 0 2 62 17 43
2019 CR 56 18 13 4 3 3 3 78 8 68
2019 CR-04 61 13 16 5 0 0 5 78 6 38
2019 CR-05 46 23 12 4 8 8 0 75 13 26
2018 CR 42 25 12 9 4 4 5 73 13 57
2018 CR-04 38 25 13 13 3 3 6 69 17 32
2018 CR-05 50 18 14 5 5 5 5 75 10 22

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 25 39 13 8 11 2 2 66 20 61
2020 CR-04 44 28 11 0 17 0 0 72 17 18
2020 CR-05 16 44 14 12 9 2 2 63 22 43
2019 CR 38 22 13 16 9 3 0 61 25 69
2019 CR-04 44 23 8 15 5 5 0 70 22 39
2019 CR-05 27 23 23 15 12 0 0 50 27 26
2018 CR 35 23 11 5 23 2 2 60 29 57
2018 CR-04 25 28 16 6 19 3 3 57 27 32
2018 CR-05 45 18 5 5 27 0 0 64 32 22

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 59 10 13 7 8 0 3 71 15 61
2020 CR-04 72 6 0 0 17 0 6 82 18 18
2020 CR-05 53 12 19 9 5 0 2 67 14 43
2019 CR 71 13 3 1 3 3 6 92 5 69
2019 CR-04 74 8 3 3 0 3 10 94 3 39
2019 CR-05 65 19 4 0 8 4 0 88 8 26
2018 CR 61 21 4 2 2 0 11 92 4 57
2018 CR-04 59 19 3 3 0 0 16 93 4 32
2018 CR-05 64 27 5 0 5 0 0 91 5 22

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 44 21 20 7 8 0 0 66 15 61
2020 CR-04 56 11 17 0 17 0 0 67 17 18
2020 CR-05 40 26 21 9 5 0 0 65 14 43
2019 CR 54 20 10 7 6 3 0 76 13 69
2019 CR-04 51 26 13 3 5 3 0 79 8 39
2019 CR-05 58 15 4 12 8 4 0 76 20 26
2018 CR 53 16 18 5 7 0 2 70 13 57
2018 CR-04 45 19 19 6 6 0 3 67 13 31
2018 CR-05 61 13 13 4 9 0 0 74 13 23

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 46 16 20 8 5 2 3 66 14 61
2020 CR-04 50 6 33 6 0 0 6 59 6 18
2020 CR-05 44 21 14 9 7 2 2 68 17 43

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 36 36 16 3 3 3 2 76 7 61
2020 CR-04 50 17 11 11 11 0 0 67 22 18
2020 CR-05 30 44 19 0 0 5 2 80 0 43
2019 CR 41 22 24 7 1 1 3 66 9 68
2019 CR-04 39 18 21 11 3 3 5 63 14 38
2019 CR-05 46 23 27 4 0 0 0 69 4 26
2018 CR 31 40 12 5 3 2 7 77 9 58
2018 CR-04 28 28 22 6 6 3 6 62 14 32
2018 CR-05 35 52 0 4 0 0 9 95 5 23

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 35 35 7 10 7 5 2 75 18 60
2020 CR-04 56 22 0 11 11 0 0 78 22 18
2020 CR-05 26 40 10 10 5 7 2 74 16 42
2019 CR 37 35 13 10 3 0 1 73 13 68
2019 CR-04 34 42 13 5 3 0 3 78 8 38
2019 CR-05 42 19 15 19 4 0 0 62 23 26
2018 CR 40 33 17 3 3 0 3 75 7 58
2018 CR-04 31 44 13 6 3 0 3 77 10 32
2018 CR-05 48 22 22 0 4 0 4 73 5 23

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 39 28 16 7 7 3 0 69 14 61
2020 CR-04 67 6 6 6 11 6 0 76 18 18
2020 CR-05 28 37 21 7 5 2 0 67 12 43
2019 CR 42 25 18 7 6 1 0 68 14 67
2019 CR-04 46 22 19 8 3 3 0 69 11 37
2019 CR-05 38 27 15 8 12 0 0 65 19 26
2018 CR 55 14 21 2 5 0 3 71 7 58
2018 CR-04 44 19 22 3 9 0 3 65 13 32
2018 CR-05 65 9 22 0 0 0 4 77 0 23

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 44 25 18 3 10 0 0 69 13 61
2020 CR-04 39 17 11 6 28 0 0 56 33 18
2020 CR-05 47 28 21 2 2 0 0 74 5 43
2019 CR 47 24 13 7 3 1 4 75 11 68
2019 CR-04 39 18 18 13 3 3 5 63 17 38
2019 CR-05 54 31 8 0 4 0 4 88 4 26

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 38 31 20 7 5 0 0 69 11 61
2020 CR-04 28 33 17 17 6 0 0 61 22 18
2020 CR-05 42 30 21 2 5 0 0 72 7 43

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 34 26 26 7 7 0 0 61 13 61
2020 CR-04 39 11 22 11 17 0 0 50 28 18
2020 CR-05 33 33 28 5 2 0 0 65 7 43
2019 CR 45 31 10 9 3 1 0 77 12 67
2019 CR-04 49 30 11 11 0 0 0 78 11 37
2019 CR-05 42 31 12 8 8 0 0 73 15 26
2018 CR 43 28 19 2 7 0 2 72 9 58
2018 CR-04 41 28 19 0 9 0 3 71 10 32
2018 CR-05 39 30 22 4 4 0 0 70 9 23

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 52 28 12 3 3 0 2 81 7 60
2020 CR-04 28 39 17 6 6 0 6 71 12 18
2020 CR-05 62 24 10 2 2 0 0 86 5 42
2019 CR 55 24 9 9 3 0 0 79 12 67
2019 CR-04 49 27 14 8 3 0 0 76 11 37
2019 CR-05 62 23 4 8 4 0 0 85 12 26
2018 CR 67 10 5 5 2 0 10 87 8 58
2018 CR-04 69 3 6 9 3 0 9 79 14 32
2018 CR-05 70 17 0 0 0 0 13 100 0 23

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 30 36 23 7 5 0 0 66 11 61
2020 CR-04 28 44 17 6 6 0 0 72 11 18
2020 CR-05 30 33 26 7 5 0 0 63 12 43

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 64 21 8 0 3 2 2 88 3 61
2020 CR-04 61 11 17 0 6 6 0 76 6 18
2020 CR-05 65 26 5 0 2 0 2 93 2 43
2019 CR 72 12 1 1 3 0 10 93 5 67
2019 CR-04 71 11 3 3 5 0 8 89 9 38
2019 CR-05 72 12 0 0 0 0 16 100 0 25
2018 CR 72 18 0 2 2 2 5 96 4 57
2018 CR-04 72 16 0 3 0 3 6 97 3 32
2018 CR-05 73 18 0 0 5 0 5 95 5 22

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 82 10 0 3 0 3 2 97 3 61
2020 CR-04 72 11 0 6 0 11 0 94 6 18
2020 CR-05 86 9 0 2 0 0 2 98 2 43
2019 CR 79 6 3 7 1 0 3 88 9 68
2019 CR-04 74 5 3 13 3 0 3 82 16 39
2019 CR-05 88 8 0 0 0 0 4 100 0 25
2018 CR 74 7 5 4 5 0 5 85 9 57
2018 CR-04 72 6 6 6 3 0 6 83 10 32
2018 CR-05 73 9 5 0 9 0 5 86 10 22

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 79 11 2 3 3 0 2 92 7 61
2020 CR-04 61 17 6 6 11 0 0 78 17 18
2020 CR-05 86 9 0 2 0 0 2 98 2 43
2019 CR 65 20 6 3 3 0 3 88 6 69
2019 CR-04 59 23 8 5 3 0 3 84 8 39
2019 CR-05 69 19 4 0 4 0 4 92 4 26
2018 CR 67 14 11 2 0 0 7 87 2 57
2018 CR-04 65 10 16 3 0 0 6 79 3 31
2018 CR-05 70 17 4 0 0 0 9 95 0 23

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 77 15 5 0 0 0 3 95 0 60
2020 CR-04 67 17 17 0 0 0 0 83 0 18
2020 CR-05 81 14 0 0 0 0 5 100 0 42
2019 CR 65 16 7 6 3 1 1 84 9 69
2019 CR-04 62 13 5 10 5 3 3 78 16 39
2019 CR-05 69 19 12 0 0 0 0 88 0 26
2018 CR 64 9 12 7 2 0 7 78 9 58
2018 CR-04 56 9 19 6 3 0 6 70 10 32
2018 CR-05 74 4 4 9 0 0 9 86 10 23

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 74 5 3 0 0 0 18 96 0 61
2020 CR-04 61 6 11 0 0 0 22 86 0 18
2020 CR-05 79 5 0 0 0 0 16 100 0 43
2019 CR 68 1 0 0 0 0 31 100 0 68
2019 CR-04 59 3 0 0 0 0 38 100 0 39
2019 CR-05 76 0 0 0 0 0 24 100 0 25
2018 CR 68 2 4 0 0 0 26 95 0 57
2018 CR-04 63 3 3 0 0 0 31 95 0 32
2018 CR-05 73 0 5 0 0 0 23 94 0 22

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 80 13 2 2 0 0 3 97 2 61
2020 CR-04 83 11 6 0 0 0 0 94 0 18
2020 CR-05 79 14 0 2 0 0 5 98 2 43
2019 CR 76 10 1 1 1 1 7 95 3 68
2019 CR-04 74 11 0 3 3 3 8 94 6 38
2019 CR-05 81 8 4 0 0 0 8 96 0 26
2018 CR 74 9 2 3 0 0 12 94 4 58
2018 CR-04 72 9 3 3 0 0 13 93 4 32
2018 CR-05 74 9 0 4 0 0 13 95 5 23

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 67 11 11 2 7 0 2 80 8 61
2020 CR-04 67 6 6 6 17 0 0 72 22 18
2020 CR-05 67 14 14 0 2 0 2 83 2 43
2019 CR 51 16 10 6 12 1 3 71 18 68
2019 CR-04 45 16 11 8 16 3 3 64 25 38
2019 CR-05 58 15 12 4 8 0 4 76 12 26
2018 CR 52 7 12 9 14 0 7 63 24 58
2018 CR-04 41 9 6 16 22 0 6 53 40 32
2018 CR-05 65 4 17 0 4 0 9 76 5 23

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 41 28 21 3 3 2 2 71 7 61
2020 CR-04 28 44 22 0 6 0 0 72 6 18
2020 CR-05 47 21 21 5 2 2 2 71 7 43
2019 CR 62 13 14 3 6 0 1 76 9 69
2019 CR-04 54 13 21 0 10 0 3 68 11 39
2019 CR-05 73 15 8 4 0 0 0 88 4 26
2018 CR 57 21 9 2 9 0 3 80 11 58
2018 CR-04 53 22 9 0 9 0 6 80 10 32
2018 CR-05 61 17 9 4 9 0 0 78 13 23

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 43 31 15 5 7 0 0 74 11 61
2020 CR-04 22 44 11 11 11 0 0 67 22 18
2020 CR-05 51 26 16 2 5 0 0 77 7 43

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 18 39 23 15 5 0 0 57 20 61
2020 CR-04 33 28 11 17 11 0 0 61 28 18
2020 CR-05 12 44 28 14 2 0 0 56 16 43
2019 CR 25 41 22 12 1 0 0 65 13 69
2019 CR-04 23 31 31 15 0 0 0 54 15 39
2019 CR-05 27 50 12 8 4 0 0 77 12 26
2018 CR 22 38 22 9 5 0 3 63 14 58
2018 CR-04 16 38 31 9 3 0 3 55 13 32
2018 CR-05 26 39 13 9 9 0 4 68 18 23

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 8 20 27 33 12 0 0 45 28 60
2020 CR-04 22 22 22 22 11 0 0 33 44 18
2020 CR-05 2 19 29 38 12 0 0 50 21 42
2019 CR 9 25 25 26 16 0 0 42 33 69
2019 CR-04 10 31 23 26 10 0 0 36 41 39
2019 CR-05 8 15 27 27 23 0 0 50 23 26
2018 CR 12 12 28 17 28 0 3 46 25 58
2018 CR-04 16 16 28 19 19 0 3 39 32 32
2018 CR-05 9 9 26 13 39 0 4 55 18 23

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 43 33 13 7 3 0 0 77 10 60
2020 CR-04 50 17 17 11 6 0 0 67 17 18
2020 CR-05 40 40 12 5 2 0 0 81 7 42
2019 CR 38 35 10 14 0 3 0 75 15 69
2019 CR-04 44 28 10 18 0 0 0 72 18 39
2019 CR-05 27 46 12 8 0 8 0 79 8 26
2018 CR 31 43 17 5 0 3 0 77 5 58
2018 CR-04 22 44 19 9 0 6 0 70 10 32
2018 CR-05 43 39 17 0 0 0 0 83 0 23

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 45 32 12 5 5 2 0 78 10 60
2020 CR-04 50 28 6 0 17 0 0 78 17 18
2020 CR-05 43 33 14 7 0 2 0 78 7 42

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 38 33 11 8 10 0 0 70 18 61
2020 CR-04 33 28 17 6 17 0 0 61 22 18
2020 CR-05 40 35 9 9 7 0 0 74 16 43

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 53 28 8 5 2 2 2 84 7 60
2020 CR-04 56 22 6 6 6 6 0 82 12 18
2020 CR-05 52 31 10 5 0 0 2 85 5 42

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 34 34 20 7 5 0 0 69 11 61
2020 CR-04 28 22 28 6 17 0 0 50 22 18
2020 CR-05 37 40 16 7 0 0 0 77 7 43
2019 CR 38 29 12 12 7 3 0 69 19 69
2019 CR-04 38 18 15 13 13 3 0 58 26 39
2019 CR-05 35 42 8 12 0 4 0 80 12 26
2018 CR 22 43 22 2 7 3 0 68 9 58
2018 CR-04 6 44 28 3 13 6 0 53 17 32
2018 CR-05 39 43 17 0 0 0 0 83 0 23

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 48 38 8 3 2 0 0 87 5 60
2020 CR-04 53 29 6 6 6 0 0 82 12 17
2020 CR-05 47 42 9 2 0 0 0 88 2 43

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 47 37 10 5 2 0 0 83 7 60
2020 CR-04 59 24 6 6 6 0 0 82 12 17
2020 CR-05 42 42 12 5 0 0 0 84 5 43

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 40 35 12 7 3 3 0 78 10 60
2020 CR-04 35 35 6 6 12 6 0 75 19 17
2020 CR-05 42 35 14 7 0 2 0 79 7 43

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 56 25 10 3 2 2 2 84 5 59
2020 CR-04 56 19 13 6 6 0 0 75 13 16
2020 CR-05 56 28 9 2 0 2 2 88 2 43

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 63 25 3 2 2 5 0 93 4 60
2020 CR-04 76 12 0 0 6 6 0 94 6 17
2020 CR-05 58 30 5 2 0 5 0 93 2 43

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 56 35 4 2 2 0 2 93 4 57
2020 CR-04 47 41 0 0 6 0 6 94 6 17
2020 CR-05 60 33 5 3 0 0 0 93 3 40

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 48 41 3 3 3 0 0 90 7 58
2020 CR-04 41 41 6 6 6 0 0 82 12 17
2020 CR-05 51 41 2 2 2 0 0 93 5 41

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 57 30 11 0 2 0 0 88 2 56
2020 CR-04 53 24 18 0 6 0 0 76 6 17
2020 CR-05 59 33 8 0 0 0 0 92 0 39
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CR 10 90 60
2020 CR-04 12 88 17
2020 CR-05 9 91 43

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CR 5 95 59
2020 CR-04 0 100 16
2020 CR-05 7 93 43
2019 CR 19 81 67
2019 CR-04 24 76 37
2019 CR-05 12 88 26

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 77 23 13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 CR 70 20 0 0 10 0 0 90 10 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 60 28 5 7 0 0 0 88 7 60
2020 CR-04 71 6 12 12 0 0 0 76 12 17
2020 CR-05 56 37 2 5 0 0 0 93 5 43
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 20 63 13 3 76 24 60
2020 CR-04 29 41 24 6 58 42 17
2020 CR-05 16 72 9 2 82 18 43

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CR 42 58 12

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 8 17 17 25 17 8 8 30 50 12

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 8 8 25 17 42 0 0 17 58 12

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 CR 57 13 7 10 3 0 10 78 15 61
2020 CR-04 61 0 0 11 11 0 17 73 27 18
2020 CR-05 56 19 9 9 0 0 7 80 10 43
2019 CR 43 16 13 7 9 0 12 67 18 69
2019 CR-04 44 15 15 8 5 0 13 68 15 39
2019 CR-05 35 19 12 8 15 0 12 61 26 26
2018 CR 40 10 16 9 14 2 10 57 25 58
2018 CR-04 31 9 16 9 16 3 16 50 31 32
2018 CR-05 52 9 13 9 13 0 4 64 23 23
Date modified: