2020 Public Service Employee Survey Results for Public Service Commission of Canada by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 45 3 23 7 0 0 66 30 82
2020 Not a person with a disability 32 46 6 13 3 0 0 78 16 479

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 29 4 4 2 0 0 89 7 82
2020 Not a person with a disability 68 23 4 3 2 0 0 91 6 479

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 39 7 17 6 0 0 69 24 83
2020 Not a person with a disability 33 41 10 11 4 0 1 75 15 479
2019 Person with a disability 40 28 3 23 6 0 0 68 29 74
2019 Not a person with a disability 53 33 5 5 4 0 0 86 10 612
2017 Person with a disability 49 27 6 11 8 0 0 76 18 49
2017 Not a person with a disability 43 34 6 10 6 0 0 78 16 533
2014 Person with a disability 29 22 10 14 25 0 0 51 39 49
2014 Not a person with a disability 33 30 7 18 12 0 0 63 30 531

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 46 8 17 5 0 1 69 23 83
2020 Not a person with a disability 39 37 11 8 3 0 1 78 11 478
2019 Person with a disability 34 33 14 12 8 0 0 66 20 73
2019 Not a person with a disability 39 37 12 8 3 0 1 77 11 609
2018 Person with a disability 31 33 15 13 4 0 4 67 18 52
2018 Not a person with a disability 29 47 10 9 4 0 1 77 13 502
2017 Person with a disability 37 37 10 10 6 0 0 74 16 49
2017 Not a person with a disability 35 38 15 8 4 0 0 73 12 533
2014 Person with a disability 31 32 12 8 13 0 4 66 22 49
2014 Not a person with a disability 34 41 11 10 4 0 1 75 14 531

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 37 12 11 4 1 0 72 16 82
2020 Not a person with a disability 45 36 10 5 4 0 1 81 9 476
2019 Person with a disability 46 35 9 6 4 0 0 81 10 73
2019 Not a person with a disability 57 33 5 3 1 0 0 91 4 610
2017 Person with a disability 59 24 4 6 7 0 0 83 13 49
2017 Not a person with a disability 48 39 7 4 1 0 0 88 5 532
2014 Person with a disability 54 28 2 12 4 0 0 82 16 49
2014 Not a person with a disability 48 37 7 7 1 1 0 85 8 530

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 27 13 7 9 0 0 71 16 83
2020 Not a person with a disability 52 27 9 7 4 0 1 81 11 477
2019 Person with a disability 63 22 4 5 6 0 0 84 11 74
2019 Not a person with a disability 55 28 8 5 3 1 0 84 8 612
2018 Person with a disability 53 28 8 4 6 0 2 83 10 52
2018 Not a person with a disability 50 32 7 6 4 0 0 83 10 500
2017 Person with a disability 58 18 11 11 2 0 0 76 13 48
2017 Not a person with a disability 47 32 9 7 4 0 0 79 11 534
2014 Person with a disability 43 37 2 12 6 0 0 80 18 49
2014 Not a person with a disability 43 34 11 8 4 1 0 78 11 531

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 22 15 13 11 0 0 62 24 83
2020 Not a person with a disability 39 37 12 8 4 0 0 76 12 479
2019 Person with a disability 48 28 7 14 3 0 0 76 17 74
2019 Not a person with a disability 37 42 11 6 3 0 0 79 10 611
2018 Person with a disability 44 24 17 7 7 0 0 68 15 52
2018 Not a person with a disability 34 43 11 7 5 0 0 77 12 500
2017 Person with a disability 37 38 9 10 6 0 0 75 17 49
2017 Not a person with a disability 29 45 12 8 5 0 0 74 13 533
2014 Person with a disability 39 36 6 8 8 2 0 77 17 49
2014 Not a person with a disability 28 45 13 9 4 0 0 73 14 531

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 35 13 12 8 0 0 67 20 83
2020 Not a person with a disability 39 38 12 8 3 0 0 77 11 480
2019 Person with a disability 35 32 15 9 6 0 3 69 16 74
2019 Not a person with a disability 37 38 11 11 3 0 0 75 14 613
2018 Person with a disability 33 28 12 16 11 0 0 61 27 52
2018 Not a person with a disability 31 34 19 10 6 0 1 65 16 500
2017 Person with a disability 36 27 12 16 9 0 0 63 25 49
2017 Not a person with a disability 28 36 17 12 7 0 0 65 19 534
2014 Person with a disability 25 32 10 12 19 2 0 58 31 49
2014 Not a person with a disability 27 36 15 15 6 0 0 64 21 530

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 33 8 11 11 0 0 69 22 81
2020 Not a person with a disability 40 39 9 9 3 0 0 79 12 479
2019 Person with a disability 36 40 11 8 6 0 0 75 14 74
2019 Not a person with a disability 39 39 11 8 3 0 0 78 11 614
2018 Person with a disability 33 28 21 10 8 0 0 62 17 51
2018 Not a person with a disability 34 38 13 9 5 0 0 73 14 499
2017 Person with a disability 33 44 8 14 0 0 0 77 14 49
2017 Not a person with a disability 30 44 10 11 5 0 0 74 16 534

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 33 9 7 2 0 0 82 9 83
2020 Not a person with a disability 55 33 7 3 1 0 0 89 5 479
2019 Person with a disability 51 34 7 3 3 2 0 87 6 73
2019 Not a person with a disability 46 40 8 3 2 0 0 87 5 612
2018 Person with a disability 48 32 10 3 7 0 0 80 10 52
2018 Not a person with a disability 45 40 11 3 2 0 0 85 5 501
2017 Person with a disability 55 32 9 2 2 0 0 87 4 49
2017 Not a person with a disability 39 43 9 5 2 1 0 83 8 531
2014 Person with a disability 54 35 4 0 6 0 0 89 6 49
2014 Not a person with a disability 42 41 10 4 2 1 0 84 5 531

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 22 11 14 17 0 0 58 30 83
2020 Not a person with a disability 40 37 11 9 3 0 0 77 12 479
2019 Person with a disability 48 28 7 10 5 0 1 77 16 73
2019 Not a person with a disability 37 39 12 9 3 1 0 76 12 614
2018 Person with a disability 36 30 13 14 7 0 0 66 21 52
2018 Not a person with a disability 34 36 16 8 5 0 0 71 13 501
2017 Person with a disability 33 34 10 12 11 0 0 67 23 49
2017 Not a person with a disability 29 38 17 9 6 1 0 68 15 532

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 28 10 7 7 0 0 76 14 82
2020 Not a person with a disability 52 34 9 4 1 0 0 85 5 474
2019 Person with a disability 61 25 6 5 1 0 1 87 6 74
2019 Not a person with a disability 49 36 10 5 1 0 0 85 6 611
2018 Person with a disability 52 29 13 2 4 0 0 82 6 52
2018 Not a person with a disability 44 37 12 4 2 0 0 81 6 499
2017 Person with a disability 50 31 12 0 6 0 0 81 6 49
2017 Not a person with a disability 45 38 11 4 2 0 0 83 6 532
2014 Person with a disability 72 19 4 2 2 0 0 91 4 49
2014 Not a person with a disability 54 33 8 2 2 0 0 88 4 531

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 32 9 15 7 0 0 69 22 83
2020 Not a person with a disability 37 39 14 9 2 0 0 76 11 478
2019 Person with a disability 38 34 16 7 4 0 1 72 11 74
2019 Not a person with a disability 36 39 12 9 4 0 0 75 13 609
2018 Person with a disability 30 46 9 5 9 0 0 76 15 52
2018 Not a person with a disability 32 40 13 9 5 0 1 72 15 501
2017 Person with a disability 28 41 8 11 11 2 0 70 22 49
2017 Not a person with a disability 30 43 12 10 5 0 0 73 14 533
2014 Person with a disability 20 47 4 16 10 2 0 69 27 49
2014 Not a person with a disability 26 40 16 12 6 0 1 66 18 530

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 23 12 11 11 0 0 67 22 82
2020 Not a person with a disability 41 35 12 9 4 0 0 76 13 479
2019 Person with a disability 39 34 15 8 2 0 1 74 11 74
2019 Not a person with a disability 39 37 13 7 3 0 0 76 11 611
2018 Person with a disability 30 46 11 8 6 0 0 75 14 52
2018 Not a person with a disability 32 38 15 9 6 0 0 70 15 500
2017 Person with a disability 36 29 8 19 9 0 0 65 27 49
2017 Not a person with a disability 37 34 15 7 6 0 0 71 14 532
2014 Person with a disability 27 33 8 16 15 0 2 61 31 49
2014 Not a person with a disability 29 38 15 12 5 0 1 68 18 531

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 33 10 15 7 0 0 68 22 82
2020 Not a person with a disability 40 38 11 8 2 0 0 79 10 475
2019 Person with a disability 38 45 7 5 3 0 1 84 9 74
2019 Not a person with a disability 38 43 12 5 2 0 0 81 7 609
2018 Person with a disability 32 28 27 6 8 0 0 60 13 51
2018 Not a person with a disability 35 40 14 7 4 0 1 75 11 499
2017 Person with a disability 32 29 16 15 8 0 0 61 23 49
2017 Not a person with a disability 32 41 13 8 4 0 1 74 12 532
2014 Person with a disability 31 46 4 12 6 0 0 77 19 49
2014 Not a person with a disability 32 39 15 8 5 0 0 71 14 531

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 30 14 11 8 0 0 67 19 83
2020 Not a person with a disability 45 38 9 6 2 0 0 83 8 479
2019 Person with a disability 53 28 9 7 4 0 0 81 10 74
2019 Not a person with a disability 41 41 10 6 2 0 0 82 8 614
2018 Person with a disability 42 30 19 7 2 0 0 72 8 52
2018 Not a person with a disability 37 43 11 6 3 0 0 81 9 500
2017 Person with a disability 37 44 6 6 6 0 0 81 13 49
2017 Not a person with a disability 35 42 12 6 4 0 0 77 10 533
2014 Person with a disability 39 29 19 8 4 0 0 69 12 49
2014 Not a person with a disability 35 43 12 6 3 0 0 79 9 531

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 26 14 9 10 0 0 67 19 82
2020 Not a person with a disability 43 30 12 9 6 0 0 73 14 479
2019 Person with a disability 48 27 15 8 3 0 0 74 11 73
2019 Not a person with a disability 48 31 13 4 4 0 0 79 7 610
2018 Person with a disability 39 28 19 9 4 0 2 68 13 52
2018 Not a person with a disability 46 28 14 7 5 0 1 74 12 500
2017 Person with a disability 50 23 10 8 9 0 0 73 17 49
2017 Not a person with a disability 42 33 14 8 3 1 1 75 11 532
2014 Person with a disability 39 31 18 6 4 0 2 71 10 49
2014 Not a person with a disability 44 35 13 5 3 0 0 78 8 531

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 28 39 12 5 0 0 17 44 82
2020 Not a person with a disability 10 23 32 26 9 0 1 35 33 478
2019 Person with a disability 9 21 35 24 6 3 2 31 32 73
2019 Not a person with a disability 7 17 38 23 12 0 2 36 25 610
2018 Person with a disability 10 29 43 13 5 0 0 18 39 52
2018 Not a person with a disability 9 22 35 20 12 1 2 32 31 498
2017 Person with a disability 15 15 39 21 11 0 0 32 29 48
2017 Not a person with a disability 8 24 37 15 10 1 4 27 34 533
2014 Person with a disability 18 30 23 21 0 4 4 23 53 49
2014 Not a person with a disability 9 23 40 19 6 1 2 26 33 530

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 18 30 27 14 1 0 42 27 81
2020 Not a person with a disability 5 11 27 33 22 2 1 57 16 476
2019 Person with a disability 5 18 22 28 21 3 2 51 25 73
2019 Not a person with a disability 5 14 26 28 21 3 2 52 21 608
2018 Person with a disability 10 30 23 25 9 0 2 35 41 52
2018 Not a person with a disability 9 17 28 25 16 2 2 43 27 499
2017 Person with a disability 19 23 34 14 11 0 0 25 42 48
2017 Not a person with a disability 9 18 32 17 16 3 5 35 30 529
2014 Person with a disability 13 16 26 31 2 4 8 38 32 49
2014 Not a person with a disability 9 16 32 26 12 2 3 40 26 530

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 26 24 10 13 2 0 23 53 82
2020 Not a person with a disability 14 24 32 18 9 2 1 27 39 480
2019 Person with a disability 16 28 21 22 6 4 2 31 47 72
2019 Not a person with a disability 12 23 31 17 12 2 2 31 37 611
2018 Person with a disability 22 35 25 7 6 2 4 14 60 52
2018 Not a person with a disability 14 25 32 14 11 2 2 26 40 501
2017 Person with a disability 29 25 17 19 6 2 2 26 56 48
2017 Not a person with a disability 14 23 31 14 11 2 5 27 40 531
2014 Person with a disability 29 20 30 10 2 4 6 14 54 49
2014 Not a person with a disability 19 28 31 12 6 1 3 19 49 531

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 19 22 31 12 1 0 43 34 82
2020 Not a person with a disability 7 17 28 31 15 0 1 47 25 477
2019 Person with a disability 5 17 23 30 19 3 2 52 23 72
2019 Not a person with a disability 4 11 31 32 20 1 1 52 16 609
2018 Person with a disability 2 22 24 43 7 0 2 51 25 52
2018 Not a person with a disability 5 15 33 28 15 1 2 45 21 500
2017 Person with a disability 11 12 35 26 15 0 0 42 23 48
2017 Not a person with a disability 6 17 33 23 15 1 4 40 25 531
2014 Person with a disability 6 14 38 25 2 4 10 31 24 49
2014 Not a person with a disability 6 17 38 26 10 1 2 38 23 528

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 21 30 20 8 1 1 28 41 82
2020 Not a person with a disability 14 21 25 24 15 1 1 40 35 479
2019 Person with a disability 16 11 23 22 17 7 3 44 30 72
2019 Not a person with a disability 7 14 28 26 20 2 2 48 22 606
2018 Person with a disability 17 25 33 17 6 0 2 24 42 52
2018 Not a person with a disability 12 20 24 25 14 2 3 41 34 500
2017 Person with a disability 24 15 24 25 13 0 0 38 38 47
2017 Not a person with a disability 12 18 31 19 14 2 5 35 33 530
2014 Person with a disability 15 25 37 10 2 4 8 14 45 49
2014 Not a person with a disability 19 24 31 15 8 1 3 24 44 529

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 20 26 26 14 0 2 41 33 82
2020 Not a person with a disability 6 15 27 27 20 3 1 49 22 477
2019 Person with a disability 11 23 23 18 13 10 1 36 39 72
2019 Not a person with a disability 9 22 25 23 14 5 3 40 33 607
2018 Person with a disability 25 22 31 15 4 2 2 20 48 51
2018 Not a person with a disability 17 23 24 17 13 4 2 32 43 498
2017 Person with a disability 26 25 20 22 7 0 0 29 51 48
2017 Not a person with a disability 15 24 26 16 10 4 5 28 43 532
2014 Person with a disability 13 6 38 19 8 6 10 32 22 49
2014 Not a person with a disability 7 18 29 26 13 2 5 42 27 529

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 22 26 21 7 0 1 29 45 82
2020 Not a person with a disability 11 19 33 23 12 2 1 36 31 478
2019 Person with a disability 12 19 23 27 11 8 1 41 34 73
2019 Not a person with a disability 10 18 33 22 12 2 2 36 30 612
2018 Person with a disability 15 26 32 18 5 0 4 24 43 51
2018 Not a person with a disability 11 21 36 16 11 4 2 28 34 500
2017 Person with a disability 21 16 32 20 8 0 2 29 38 49
2017 Not a person with a disability 12 19 37 15 10 4 4 27 34 530
2014 Person with a disability 24 18 33 15 2 2 6 18 46 49
2014 Not a person with a disability 12 21 38 18 6 2 2 26 35 528

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 23 31 19 5 0 0 24 45 83
2020 Not a person with a disability 10 28 34 21 7 0 0 28 38 478
2019 Person with a disability 20 31 26 10 11 3 0 21 52 73
2019 Not a person with a disability 15 28 31 18 8 1 1 26 43 611
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 27 14 18 5 5 2 59 25 84
2020 Not a person with a disability 30 37 13 6 3 6 5 75 10 478
2019 Person with a disability 38 22 13 3 12 7 7 69 16 73
2019 Not a person with a disability 32 34 13 6 4 6 3 74 12 612
2018 Person with a disability 23 43 13 7 9 4 0 69 17 52
2018 Not a person with a disability 25 33 15 11 4 6 6 66 17 500
2017 Person with a disability 31 30 14 5 12 2 6 66 18 49
2017 Not a person with a disability 28 31 15 9 6 5 5 66 17 530
2014 Person with a disability 27 24 18 4 23 0 4 53 28 49
2014 Not a person with a disability 27 31 17 10 6 5 4 63 18 531

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 27 7 13 9 0 0 71 22 83
2020 Not a person with a disability 60 27 5 4 3 1 0 87 8 478
2019 Person with a disability 56 23 9 8 4 0 0 79 13 73
2019 Not a person with a disability 56 29 7 5 2 1 0 85 7 612
2018 Person with a disability 48 22 5 15 7 2 0 72 23 52
2018 Not a person with a disability 50 31 7 7 3 1 0 83 10 500
2017 Person with a disability 51 22 13 8 7 0 0 73 14 49
2017 Not a person with a disability 47 32 8 8 5 1 0 80 12 534
2014 Person with a disability 43 22 8 10 16 0 0 65 27 49
2014 Not a person with a disability 46 30 10 9 5 1 0 77 13 531

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 32 8 10 0 0 0 82 10 83
2020 Not a person with a disability 61 31 5 3 1 0 0 92 3 479
2019 Person with a disability 59 31 2 4 3 0 0 90 7 73
2019 Not a person with a disability 55 35 4 5 1 0 0 90 6 609
2018 Person with a disability 47 36 5 11 2 0 0 82 13 52
2018 Not a person with a disability 53 36 4 4 2 0 0 90 6 501
2017 Person with a disability 41 42 6 6 4 0 0 83 11 49
2017 Not a person with a disability 45 41 7 6 1 0 0 86 7 534
2014 Person with a disability 48 33 2 8 8 0 0 81 17 49
2014 Not a person with a disability 41 42 10 5 2 0 0 83 7 531

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 27 11 11 4 1 0 73 16 83
2020 Not a person with a disability 52 37 5 4 1 1 0 90 5 477
2019 Person with a disability 53 32 8 4 2 0 0 86 6 73
2019 Not a person with a disability 50 37 9 3 1 1 0 87 4 612
2018 Person with a disability 35 34 11 10 9 0 0 69 20 52
2018 Not a person with a disability 45 37 9 5 2 1 1 84 7 500

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 24 9 6 12 3 0 73 18 83
2020 Not a person with a disability 57 24 8 3 3 3 2 85 6 479
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 29 10 6 1 1 1 83 7 84
2020 Not a person with a disability 61 24 7 4 2 0 1 87 6 479
2019 Person with a disability 58 27 9 2 1 3 0 88 3 73
2019 Not a person with a disability 55 24 11 5 2 1 3 81 7 612

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 33 10 14 3 0 0 73 17 84
2020 Not a person with a disability 51 34 8 4 2 0 1 86 6 479
2019 Person with a disability 57 21 9 5 7 1 0 79 12 71
2019 Not a person with a disability 44 34 10 7 4 0 1 79 11 611
2018 Person with a disability 36 36 5 12 10 0 0 72 22 52
2018 Not a person with a disability 35 38 11 8 6 0 2 75 14 500
2017 Person with a disability 41 38 6 10 5 0 0 79 15 49
2017 Not a person with a disability 42 34 10 8 4 1 2 77 13 534
2014 Person with a disability 45 25 6 10 15 0 0 70 24 49
2014 Not a person with a disability 37 36 13 8 5 1 1 73 13 531

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 22 18 10 6 2 0 66 16 84
2020 Not a person with a disability 53 26 10 6 3 1 2 81 9 477

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 32 8 9 6 1 0 77 15 84
2020 Not a person with a disability 55 31 7 5 1 0 0 87 7 479
2019 Person with a disability 50 33 8 3 6 0 0 83 9 73
2019 Not a person with a disability 52 30 9 5 2 1 1 83 7 608
2018 Person with a disability 34 33 16 5 12 0 0 67 17 52
2018 Not a person with a disability 46 30 12 5 4 0 1 78 10 497
2017 Person with a disability 44 34 6 7 8 0 0 79 15 49
2017 Not a person with a disability 47 34 9 7 3 0 0 81 10 534
2014 Person with a disability 46 14 6 19 15 0 0 61 33 48
2014 Not a person with a disability 40 38 9 8 5 0 0 78 13 530

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 84
2020 Not a person with a disability 43 57 479

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 21 6 4 0 3 11 88 5 82
2020 Not a person with a disability 62 19 7 2 1 4 6 89 3 480

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 26 6 12 8 0 0 74 19 84
2020 Not a person with a disability 62 25 6 4 3 0 0 87 7 479
2019 Person with a disability 62 22 5 6 5 0 0 84 11 74
2019 Not a person with a disability 55 29 7 4 3 0 0 85 8 614
2018 Person with a disability 38 30 12 12 8 0 0 69 19 52
2018 Not a person with a disability 48 29 9 8 5 1 1 78 13 498
2017 Person with a disability 52 31 4 4 9 0 0 83 13 48
2017 Not a person with a disability 52 28 9 7 4 1 0 80 11 533
2014 Person with a disability 46 22 4 16 12 0 0 68 28 49
2014 Not a person with a disability 46 31 11 7 6 0 0 76 13 531
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 21 10 17 6 9 0 63 25 84
2020 Not a person with a disability 45 30 12 6 1 7 0 80 7 480
2019 Person with a disability 33 45 8 6 4 5 0 81 10 73
2019 Not a person with a disability 38 34 12 5 3 8 0 78 9 607
2018 Person with a disability 28 33 26 5 4 5 0 64 9 52
2018 Not a person with a disability 35 35 12 5 3 9 1 78 9 501
2017 Person with a disability 33 28 16 12 6 4 0 64 20 49
2017 Not a person with a disability 28 36 14 8 4 9 0 71 14 534
2014 Person with a disability 24 38 19 6 8 4 0 66 15 49
2014 Not a person with a disability 25 36 17 7 4 11 0 69 12 531

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 31 13 16 11 1 0 60 27 83
2020 Not a person with a disability 39 34 15 8 3 1 0 74 11 477
2019 Person with a disability 37 36 13 7 6 0 0 73 14 73
2019 Not a person with a disability 33 38 15 6 4 3 0 74 11 606
2018 Person with a disability 26 36 18 13 5 1 0 63 19 52
2018 Not a person with a disability 33 35 17 9 4 2 0 70 13 498
2017 Person with a disability 30 28 8 21 10 2 0 60 31 49
2017 Not a person with a disability 23 42 15 10 6 3 1 68 17 534
2014 Person with a disability 31 30 16 14 8 0 0 61 22 49
2014 Not a person with a disability 23 35 20 12 6 3 0 60 19 531

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 21 18 16 15 8 0 47 34 84
2020 Not a person with a disability 27 36 13 17 3 5 0 66 21 479
2019 Person with a disability 26 36 9 11 8 10 0 69 21 72
2019 Not a person with a disability 23 38 17 11 4 7 0 66 16 605
2018 Person with a disability 10 43 20 16 6 5 0 56 23 52
2018 Not a person with a disability 22 32 21 11 6 8 0 59 18 499
2017 Person with a disability 21 28 16 20 10 4 0 51 32 49
2017 Not a person with a disability 15 38 20 13 6 7 1 57 21 533
2014 Person with a disability 19 28 14 16 18 4 0 49 36 49
2014 Not a person with a disability 13 32 21 17 8 9 0 50 28 530

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 33 10 26 10 4 0 53 37 84
2020 Not a person with a disability 29 38 13 15 3 1 0 67 19 477
2019 Person with a disability 25 30 15 15 12 3 0 57 28 72
2019 Not a person with a disability 22 37 18 12 6 4 0 62 19 606
2018 Person with a disability 10 33 23 25 8 0 0 43 34 52
2018 Not a person with a disability 18 35 20 16 6 4 0 56 23 500
2017 Person with a disability 17 28 24 19 10 2 0 45 29 49
2017 Not a person with a disability 17 41 19 12 7 3 0 60 21 533
2014 Person with a disability 17 19 22 26 17 0 0 35 43 49
2014 Not a person with a disability 14 36 20 16 10 4 0 52 27 530

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 24 10 4 0 1 0 86 4 84
2020 Not a person with a disability 69 20 7 3 1 1 0 90 3 478
2019 Person with a disability 69 20 8 0 0 3 0 92 0 74
2019 Not a person with a disability 66 25 6 2 0 2 0 93 2 608
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 44 9 12 7 1 0 72 19 84
2020 Not a person with a disability 34 47 11 6 1 1 0 82 7 480
2019 Person with a disability 33 50 7 7 1 1 0 84 9 74
2019 Not a person with a disability 32 46 11 8 1 2 0 80 9 611
2018 Person with a disability 24 35 25 10 6 0 0 59 16 51
2018 Not a person with a disability 33 43 12 8 2 2 0 78 10 499
2017 Person with a disability 33 34 16 9 4 4 0 70 13 49
2017 Not a person with a disability 27 45 15 9 3 2 0 73 12 533
2014 Person with a disability 39 37 12 8 4 0 0 76 12 49
2014 Not a person with a disability 26 41 16 11 4 2 0 69 15 531

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 28 17 21 15 3 0 46 37 84
2020 Not a person with a disability 20 45 19 12 3 1 0 66 15 480
2019 Person with a disability 22 41 13 11 10 3 0 65 21 73
2019 Not a person with a disability 18 42 19 13 3 5 0 63 17 608

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 29 10 9 5 1 1 75 15 84
2020 Not a person with a disability 48 36 8 3 3 1 1 87 6 479
2019 Person with a disability 39 39 6 6 5 1 2 81 12 72
2019 Not a person with a disability 40 35 10 8 3 3 1 78 12 611
2018 Person with a disability 23 35 15 11 6 6 4 65 19 52
2018 Not a person with a disability 30 36 13 12 4 2 1 69 17 499
2017 Person with a disability 39 37 14 8 2 0 0 76 10 49
2017 Not a person with a disability 35 35 13 9 4 3 1 73 13 531
2014 Person with a disability 44 30 4 10 9 4 0 76 20 49
2014 Not a person with a disability 31 41 10 9 4 4 1 75 14 531

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 37 12 3 4 0 0 81 7 84
2020 Not a person with a disability 47 37 11 4 1 1 0 84 5 476
2019 Person with a disability 42 37 12 3 5 0 0 80 8 73
2019 Not a person with a disability 38 40 15 3 2 2 0 79 5 612
2018 Person with a disability 26 33 27 9 0 0 4 61 10 52
2018 Not a person with a disability 37 40 14 5 2 1 0 78 8 499

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 22 15 15 14 6 4 52 32 84
2020 Not a person with a disability 29 23 18 11 5 10 4 60 19 478
2019 Person with a disability 17 29 21 14 8 9 2 52 25 73
2019 Not a person with a disability 21 24 20 11 8 13 4 54 23 613
2018 Person with a disability 9 21 29 16 15 8 3 33 35 52
2018 Not a person with a disability 20 23 17 13 10 13 4 52 27 499
2017 Person with a disability 14 15 24 12 23 10 2 33 40 49
2017 Not a person with a disability 15 23 20 14 11 11 6 46 30 532
2014 Person with a disability 15 12 24 15 24 8 2 30 43 49
2014 Not a person with a disability 16 19 20 14 12 14 7 43 32 531

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 22 9 26 12 3 0 51 39 84
2020 Not a person with a disability 30 34 16 13 5 2 0 65 18 478
2019 Person with a disability 36 22 15 17 8 1 0 59 26 73
2019 Not a person with a disability 24 39 14 13 6 4 0 65 20 607
2018 Person with a disability 20 30 17 13 17 2 0 52 31 51
2018 Not a person with a disability 23 36 17 13 7 4 1 62 20 499
2017 Person with a disability 28 30 10 14 11 7 0 63 26 49
2017 Not a person with a disability 28 35 16 10 6 4 1 66 17 533
2014 Person with a disability 25 30 12 8 24 0 0 55 33 49
2014 Not a person with a disability 25 34 15 13 9 2 1 61 23 531

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 22 7 21 23 3 2 47 46 84
2020 Not a person with a disability 21 27 15 18 14 2 3 51 33 479
2019 Person with a disability 29 22 11 16 19 1 1 52 36 73
2019 Not a person with a disability 19 25 15 19 15 3 4 47 36 613
2018 Person with a disability 4 33 20 11 27 0 4 39 40 52
2018 Not a person with a disability 17 25 16 17 18 3 4 45 38 501
2017 Person with a disability 12 17 14 23 27 0 8 31 54 49
2017 Not a person with a disability 16 23 14 17 23 4 4 42 43 533
2014 Person with a disability 14 10 13 12 41 4 6 26 59 49
2014 Not a person with a disability 12 20 18 19 26 3 3 34 47 531

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 15 17 8 7 0 3 67 15 84
2020 Not a person with a disability 56 19 11 6 3 1 4 79 10 478
2019 Person with a disability 51 24 5 12 4 0 4 78 17 74
2019 Not a person with a disability 52 22 13 5 3 0 5 79 8 610

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 21 15 14 5 1 3 65 19 84
2020 Not a person with a disability 51 25 13 6 2 1 2 78 8 472
2019 Person with a disability 47 14 17 10 7 0 5 64 18 73
2019 Not a person with a disability 52 21 15 4 3 1 3 77 8 610

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 63 8 12 6 6 0 5 75 12 84
2020 Not a person with a disability 79 8 4 2 3 2 3 91 4 476
2019 Person with a disability 66 7 5 5 9 1 7 79 15 72
2019 Not a person with a disability 79 8 4 2 1 3 4 93 3 609

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 19 13 1 4 0 6 80 6 84
2020 Not a person with a disability 79 7 4 1 1 2 7 94 2 478
2019 Person with a disability 51 19 11 0 11 0 7 75 12 73
2019 Not a person with a disability 80 6 2 0 1 1 11 96 1 608

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 29 14 20 6 4 0 58 27 84
2020 Not a person with a disability 26 47 16 8 1 2 0 74 10 479
2019 Person with a disability 25 43 14 9 1 7 0 73 12 74
2019 Not a person with a disability 24 45 18 8 1 4 0 72 9 610
2018 Person with a disability 17 41 28 4 6 4 0 61 10 52
2018 Not a person with a disability 26 38 19 8 4 5 0 68 12 499
2017 Person with a disability 20 36 15 8 13 2 5 61 22 49
2017 Not a person with a disability 23 41 19 8 5 3 1 66 14 534

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 31 10 12 9 1 0 68 22 84
2020 Not a person with a disability 46 36 9 6 2 1 0 84 7 477
2019 Person with a disability 41 26 17 10 4 1 0 68 14 69
2019 Not a person with a disability 47 38 9 4 1 1 0 86 5 608
2018 Person with a disability 43 28 14 10 5 0 0 70 16 51
2018 Not a person with a disability 48 40 6 4 1 1 0 89 5 499
2017 Person with a disability 45 34 12 4 2 2 0 81 6 49
2017 Not a person with a disability 44 41 8 3 1 3 0 87 4 533
2014 Person with a disability 51 24 2 14 4 4 0 79 19 49
2014 Not a person with a disability 41 38 12 5 1 3 0 82 6 531

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 37 14 1 3 3 0 81 4 84
2020 Not a person with a disability 52 35 7 4 1 1 0 88 5 478
2019 Person with a disability 53 32 10 3 2 0 0 85 5 71
2019 Not a person with a disability 56 33 7 1 0 2 1 91 1 612
2018 Person with a disability 43 30 15 4 2 6 0 78 6 52
2018 Not a person with a disability 49 36 10 2 1 2 0 87 3 498
2017 Person with a disability 43 29 17 7 2 2 0 74 9 49
2017 Not a person with a disability 44 37 10 3 3 3 1 84 6 534
2014 Person with a disability 49 35 8 2 4 2 0 85 6 49
2014 Not a person with a disability 41 36 11 3 2 6 0 82 6 531

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 35 17 2 4 2 0 76 7 84
2020 Not a person with a disability 48 35 9 4 1 2 0 85 6 479

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 28 8 13 7 3 1 71 21 84
2020 Not a person with a disability 50 30 8 6 2 1 2 83 9 480

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 31 15 7 3 0 0 75 10 83
2020 Not a person with a disability 62 31 7 1 1 0 0 92 1 480
2019 Person with a disability 53 33 7 4 3 0 0 86 7 73
2019 Not a person with a disability 64 28 5 2 1 0 0 92 3 609
2018 Person with a disability 47 30 10 10 4 0 0 77 13 52
2018 Not a person with a disability 55 34 7 2 2 0 0 89 4 498
2017 Person with a disability 49 34 8 4 4 0 0 83 8 49
2017 Not a person with a disability 47 40 8 3 2 0 0 87 5 533
2014 Person with a disability 45 32 4 8 11 0 0 77 19 49
2014 Not a person with a disability 48 36 10 3 2 0 0 84 5 530

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 21 25 13 6 0 0 56 19 84
2020 Not a person with a disability 47 33 12 5 2 1 0 81 7 476
2019 Person with a disability 49 28 16 5 2 1 0 78 7 73
2019 Not a person with a disability 51 30 10 5 2 1 0 83 7 610
2018 Person with a disability 41 16 28 10 4 0 0 57 14 52
2018 Not a person with a disability 42 34 13 6 4 1 0 77 9 496
2017 Person with a disability 41 29 10 10 11 0 0 70 21 49
2017 Not a person with a disability 36 35 15 8 6 1 0 72 14 532
2014 Person with a disability 29 38 10 14 6 2 0 68 21 49
2014 Not a person with a disability 30 37 18 8 7 1 0 67 15 531

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 21 15 20 6 0 0 58 27 84
2020 Not a person with a disability 46 35 12 6 1 0 0 81 7 470
2019 Person with a disability 44 34 14 4 4 0 0 78 8 73
2019 Not a person with a disability 47 33 11 6 3 1 0 81 8 610
2018 Person with a disability 42 18 22 16 2 0 0 60 18 51
2018 Not a person with a disability 38 40 12 6 3 1 0 78 10 497
2017 Person with a disability 39 32 8 14 7 0 0 71 21 49
2017 Not a person with a disability 34 38 16 7 5 0 0 72 12 534
2014 Person with a disability 27 43 10 14 6 0 0 69 21 49
2014 Not a person with a disability 30 41 15 8 6 0 0 71 14 530

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 20 15 15 17 3 0 52 32 83
2020 Not a person with a disability 39 29 14 11 5 2 1 69 16 480
2019 Person with a disability 44 21 15 14 3 2 0 67 18 73
2019 Not a person with a disability 39 21 15 11 9 4 1 63 21 612
2018 Person with a disability 37 15 25 9 12 0 2 53 22 52
2018 Not a person with a disability 32 26 17 12 8 4 1 60 21 500
2017 Person with a disability 36 16 12 18 12 5 0 55 32 49
2017 Not a person with a disability 29 24 19 11 12 4 1 56 24 534
2014 Person with a disability 29 25 8 10 26 0 2 55 36 49
2014 Not a person with a disability 29 23 17 14 12 4 1 54 27 530
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 44 25 30 84
2020 Not a person with a disability 37 33 30 480
2019 Person with a disability 31 33 35 73
2019 Not a person with a disability 43 24 33 613
2018 Person with a disability 38 31 31 52
2018 Not a person with a disability 40 26 33 502
2017 Person with a disability 38 28 34 49
2017 Not a person with a disability 37 26 36 534
2014 Person with a disability 46 33 20 49
2014 Not a person with a disability 41 30 29 531

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 8 25 60 2 2 2 37
2020 Not a person with a disability 14 25 53 2 2 5 179
2019 Person with a disability 14 15 53 4 6 9 22
2019 Not a person with a disability 8 21 47 2 13 9 257
2018 Person with a disability 21 13 61 0 5 0 20
2018 Not a person with a disability 9 25 50 3 8 5 198
2017 Person with a disability 21 16 63 0 0 0 19
2017 Not a person with a disability 15 15 56 2 6 6 201
2014 Person with a disability 13 4 71 0 9999 12 23
2014 Not a person with a disability 13 14 61 5 9999 6 220
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 25 75 84
2020 Not a person with a disability 7 93 480
2019 Person with a disability 22 78 74
2019 Not a person with a disability 8 92 614
2018 Person with a disability 28 72 52
2018 Not a person with a disability 12 88 502

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 35 65 19
2020 Not a person with a disability 43 57 33
2019 Person with a disability 38 62 16
2019 Not a person with a disability 46 54 47
2018 Person with a disability 57 43 15
2018 Not a person with a disability 51 49 63

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 71 29 19
2020 Not a person with a disability 61 39 33
2019 Person with a disability 71 29 16
2019 Not a person with a disability 63 37 47

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 15
2018 Not a person with a disability 9 91 63

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 19
2020 Not a person with a disability 0 100 33
2019 Person with a disability 0 100 16
2019 Not a person with a disability 0 100 47
2018 Person with a disability 0 100 15
2018 Not a person with a disability 0 100 63

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 19
2020 Not a person with a disability 0 100 33
2018 Person with a disability 0 100 15
2018 Not a person with a disability 13 87 63

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 36 64 19
2020 Not a person with a disability 39 61 33
2019 Person with a disability 50 50 16
2019 Not a person with a disability 40 60 46
2018 Person with a disability 64 36 15
2018 Not a person with a disability 33 67 64

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 52 48 19
2020 Not a person with a disability 49 51 33
2019 Person with a disability 43 57 16
2019 Not a person with a disability 48 52 46
2018 Person with a disability 61 39 15
2018 Not a person with a disability 47 53 64

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 42 58 19
2020 Not a person with a disability 45 55 33
2019 Person with a disability 40 60 16
2019 Not a person with a disability 36 64 46
2018 Person with a disability 33 67 15
2018 Not a person with a disability 41 59 64

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 29 71 19
2020 Not a person with a disability 25 75 33
2019 Person with a disability 44 56 16
2019 Not a person with a disability 24 76 46
2018 Person with a disability 33 67 15
2018 Not a person with a disability 32 68 64

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 53 47 19
2020 Not a person with a disability 66 34 33
2019 Person with a disability 63 37 16
2019 Not a person with a disability 48 52 46

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 34 66 16
2019 Not a person with a disability 24 76 46

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 16
2019 Not a person with a disability 0 100 46
2018 Person with a disability 0 100 15
2018 Not a person with a disability 0 100 64

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 19
2020 Not a person with a disability 0 100 33

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 51 49 19
2020 Not a person with a disability 33 67 33
2019 Person with a disability 51 49 16
2019 Not a person with a disability 39 61 46
2018 Person with a disability 32 68 15
2018 Not a person with a disability 36 64 64

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 19
2020 Not a person with a disability 17 83 33

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 59 41 19
2020 Not a person with a disability 75 25 33
2018 Person with a disability 50 50 15
2018 Not a person with a disability 53 47 64

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 23 77 19
2020 Not a person with a disability 37 63 33
2018 Person with a disability 38 62 15
2018 Not a person with a disability 30 70 64

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 19
2020 Not a person with a disability 17 83 33

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 14
2018 Not a person with a disability 15 85 60

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 42 58 14
2018 Not a person with a disability 23 77 60

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 35 65 14
2018 Not a person with a disability 30 70 60

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 41 59 14
2018 Not a person with a disability 45 55 60

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 13 10 10 6 33 6 57 27 84
2020 Not a person with a disability 21 15 14 3 2 34 9 65 10 477
2019 Person with a disability 17 15 11 11 7 30 10 52 29 73
2019 Not a person with a disability 18 14 16 5 4 34 10 55 17 612
2018 Person with a disability 26 13 22 4 11 20 4 51 20 50
2018 Not a person with a disability 15 17 18 6 4 35 5 53 17 498
2017 Person with a disability 15 28 12 6 10 25 4 61 22 49
2017 Not a person with a disability 14 19 15 6 5 34 8 56 19 533
2014 Person with a disability 15 13 24 8 12 20 8 39 28 49
2014 Not a person with a disability 16 14 17 6 3 34 10 53 16 531

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 29 17 9 2 8 0 70 12 84
2020 Not a person with a disability 44 32 12 4 1 7 0 81 6 477
2019 Person with a disability 39 31 13 7 5 5 0 74 12 74
2019 Not a person with a disability 39 33 12 5 1 9 1 80 7 613
2018 Person with a disability 33 24 23 7 3 9 0 63 12 51
2018 Not a person with a disability 35 31 13 5 2 12 1 76 9 498
2017 Person with a disability 36 28 18 8 4 6 0 68 13 49
2017 Not a person with a disability 28 34 15 5 2 14 2 73 9 533
2014 Person with a disability 27 26 15 10 11 11 0 60 23 49
2014 Not a person with a disability 24 30 18 5 2 18 2 68 10 531
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 84
2020 Not a person with a disability 6 94 478
2019 Person with a disability 22 78 74
2019 Not a person with a disability 6 94 613
2018 Person with a disability 20 80 51
2018 Not a person with a disability 5 95 501

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 32 68 15
2020 Not a person with a disability 37 63 27

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 10
2018 Not a person with a disability 0 100 22

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 15
2020 Not a person with a disability 0 100 27
2019 Person with a disability 0 100 16
2019 Not a person with a disability 0 100 38
2018 Person with a disability 0 100 10
2018 Not a person with a disability 0 100 22

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 15
2020 Not a person with a disability 0 100 27
2019 Person with a disability 0 100 15
2019 Not a person with a disability 0 100 37
2018 Person with a disability 0 100 10
2018 Not a person with a disability 0 100 22

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 15
2020 Not a person with a disability 0 100 27
2019 Person with a disability 0 100 15
2019 Not a person with a disability 0 100 37

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 15
2020 Not a person with a disability 0 100 27
2019 Person with a disability 0 100 15
2019 Not a person with a disability 0 100 37
2018 Person with a disability 0 100 10
2018 Not a person with a disability 0 100 22

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 46 54 15
2020 Not a person with a disability 0 100 27

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 15
2019 Not a person with a disability 0 100 37
2018 Person with a disability 0 100 10
2018 Not a person with a disability 0 100 22

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 34 66 15
2019 Not a person with a disability 37 63 37
2018 Person with a disability 0 100 10
2018 Not a person with a disability 28 72 22

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 10
2018 Not a person with a disability 0 100 22

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 15
2019 Not a person with a disability 0 100 37

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 52 48 15
2020 Not a person with a disability 45 55 27
2019 Person with a disability 43 57 15
2019 Not a person with a disability 48 52 37
2018 Person with a disability 49 51 10
2018 Not a person with a disability 34 66 22

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 10
2018 Not a person with a disability 0 100 20

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 15 11 5 5 37 4 63 18 83
2020 Not a person with a disability 22 15 14 2 2 36 9 67 8 477
2019 Person with a disability 22 4 17 6 6 39 6 47 22 74
2019 Not a person with a disability 19 15 14 3 2 38 10 65 8 614
2018 Person with a disability 18 13 25 4 7 29 4 46 16 52
2018 Not a person with a disability 18 14 21 2 2 39 5 56 7 499
2017 Person with a disability 12 26 14 2 6 35 4 63 14 49
2017 Not a person with a disability 15 16 15 2 2 40 10 61 9 533
2014 Person with a disability 15 20 12 11 7 22 14 55 27 49
2014 Not a person with a disability 15 12 15 1 2 44 10 61 6 531

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 33 17 3 2 7 1 76 6 84
2020 Not a person with a disability 45 31 12 2 1 8 0 83 4 479
2019 Person with a disability 41 26 18 2 5 7 0 72 8 74
2019 Not a person with a disability 42 32 13 2 1 8 1 82 4 614
2018 Person with a disability 37 22 25 4 7 5 0 62 12 52
2018 Not a person with a disability 34 34 12 2 2 15 1 81 5 499
2017 Person with a disability 31 36 21 4 2 4 2 71 7 49
2017 Not a person with a disability 31 34 14 2 2 14 2 78 6 531
2014 Person with a disability 25 35 12 2 11 13 2 71 15 49
2014 Not a person with a disability 27 31 15 2 2 22 1 76 4 530
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 14 21 15 18 0 3 45 34 83
2020 Not a person with a disability 32 19 20 13 14 0 2 52 27 480

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 27 22 9 12 0 1 57 20 83
2020 Not a person with a disability 30 31 20 10 8 1 1 62 18 478
2019 Person with a disability 17 28 22 13 19 2 0 46 32 73
2019 Not a person with a disability 23 27 24 11 14 0 1 51 25 612
2018 Person with a disability 19 20 31 16 12 2 0 40 29 52
2018 Not a person with a disability 20 21 25 15 16 1 2 42 32 502
2017 Person with a disability 19 26 16 18 21 0 0 45 39 49
2017 Not a person with a disability 16 23 22 15 20 0 4 40 37 530

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 37 19 16 12 0 0 53 28 84
2020 Not a person with a disability 23 29 22 15 10 0 0 53 25 479
2019 Person with a disability 22 33 19 13 9 3 0 57 23 74
2019 Not a person with a disability 29 28 24 12 7 0 0 57 19 613
2018 Person with a disability 21 29 23 16 8 0 2 51 25 52
2018 Not a person with a disability 20 28 25 16 10 0 1 49 26 501
2017 Person with a disability 24 24 29 10 13 0 0 48 23 49
2017 Not a person with a disability 18 26 27 16 11 0 2 45 28 533

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 25 20 12 16 0 0 53 27 82
2020 Not a person with a disability 28 29 21 14 7 0 0 57 21 477
2019 Person with a disability 30 34 17 13 4 2 0 65 17 73
2019 Not a person with a disability 35 32 19 9 4 0 0 68 13 608
2018 Person with a disability 29 18 28 10 11 0 4 49 21 52
2018 Not a person with a disability 27 30 20 12 10 0 2 58 22 500
2017 Person with a disability 27 26 24 8 15 0 0 53 23 49
2017 Not a person with a disability 25 26 26 12 7 1 3 53 20 532

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 26 23 9 17 0 0 51 26 84
2020 Not a person with a disability 28 25 19 16 11 1 1 53 27 475
2019 Person with a disability 22 27 26 10 13 2 0 51 23 73
2019 Not a person with a disability 33 27 19 14 6 1 1 60 21 608
2018 Person with a disability 27 13 24 14 20 0 2 41 34 52
2018 Not a person with a disability 24 22 23 16 12 1 2 47 29 501
2017 Person with a disability 18 20 27 20 15 0 0 38 35 49
2017 Not a person with a disability 23 23 24 15 11 0 3 47 28 531

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 29 8 3 12 0 5 76 16 84
2020 Not a person with a disability 47 20 14 8 6 1 5 71 14 476
2019 Person with a disability 59 22 7 4 1 2 4 86 6 72
2019 Not a person with a disability 59 21 9 5 2 0 4 84 7 610
2018 Person with a disability 44 23 9 6 6 0 13 76 13 52
2018 Not a person with a disability 52 19 13 5 4 0 8 76 10 500
2017 Person with a disability 53 20 8 6 4 0 9 80 11 49
2017 Not a person with a disability 46 23 10 5 4 0 11 78 10 533

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 24 18 19 11 0 0 52 30 84
2020 Not a person with a disability 35 25 17 12 10 0 0 60 22 479
2019 Person with a disability 44 24 10 10 8 4 0 70 19 73
2019 Not a person with a disability 43 24 17 9 5 0 1 68 14 613
2018 Person with a disability 35 30 10 9 13 0 2 67 22 52
2018 Not a person with a disability 37 27 17 9 9 0 1 65 18 500
2017 Person with a disability 27 37 20 10 6 0 0 64 16 49
2017 Not a person with a disability 30 28 22 10 6 0 2 60 17 530

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 21 16 11 10 1 8 59 23 84
2020 Not a person with a disability 35 20 17 13 9 0 5 59 23 480

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 23 18 18 12 0 0 52 29 84
2020 Not a person with a disability 33 33 19 9 3 1 1 68 13 479
2019 Person with a disability 33 29 13 16 5 2 1 64 22 73
2019 Not a person with a disability 30 37 21 6 3 0 1 69 10 614
2018 Person with a disability 14 34 23 15 12 0 2 49 28 52
2018 Not a person with a disability 26 32 24 11 4 1 2 59 16 499
2017 Person with a disability 28 25 24 8 13 0 2 54 21 48
2017 Not a person with a disability 25 30 23 11 6 2 3 58 18 532

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 24 23 22 13 0 0 42 35 84
2020 Not a person with a disability 28 30 19 14 7 0 1 59 21 480
2019 Person with a disability 23 38 19 15 4 2 0 62 19 71
2019 Not a person with a disability 32 34 22 7 4 0 1 66 11 613
2018 Person with a disability 13 39 24 11 8 0 4 55 20 52
2018 Not a person with a disability 25 31 23 13 6 1 2 57 19 499
2017 Person with a disability 25 26 24 13 8 0 2 53 22 49
2017 Not a person with a disability 21 30 25 14 7 1 2 52 22 531

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 24 17 21 13 0 0 48 34 84
2020 Not a person with a disability 34 29 18 14 5 1 1 64 18 477
2019 Person with a disability 31 27 14 16 10 2 0 59 27 73
2019 Not a person with a disability 30 31 21 11 5 1 1 62 16 612
2018 Person with a disability 28 25 20 14 12 0 2 53 26 52
2018 Not a person with a disability 28 30 22 14 5 0 1 58 19 500
2017 Person with a disability 27 30 18 10 10 0 5 61 21 49
2017 Not a person with a disability 25 30 22 15 6 1 2 56 22 533

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 24 11 13 11 0 0 64 25 83
2020 Not a person with a disability 49 28 13 6 3 0 1 77 9 476
2019 Person with a disability 49 26 12 6 5 2 0 76 12 72
2019 Not a person with a disability 46 26 15 7 4 1 1 73 11 614

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 24 24 14 13 0 0 49 27 84
2020 Not a person with a disability 33 27 24 11 4 1 0 61 16 476

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 25 18 12 18 0 0 52 30 84
2020 Not a person with a disability 35 30 19 12 3 0 1 66 15 475
2019 Person with a disability 35 32 17 8 6 2 0 69 14 70
2019 Not a person with a disability 39 33 16 6 4 1 1 73 11 611
2018 Person with a disability 35 32 15 7 7 0 4 70 15 52
2018 Not a person with a disability 34 28 19 13 6 0 1 62 19 500
2017 Person with a disability 34 27 21 4 8 0 5 65 13 49
2017 Not a person with a disability 31 32 19 10 5 0 2 64 16 531

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 26 22 11 2 0 0 64 14 83
2020 Not a person with a disability 48 26 13 7 4 1 2 75 12 475
2019 Person with a disability 48 15 14 9 10 4 0 66 19 73
2019 Not a person with a disability 60 21 11 3 4 1 1 82 7 614
2018 Person with a disability 42 24 17 11 5 0 2 67 16 51
2018 Not a person with a disability 57 20 11 5 4 0 3 79 10 496
2017 Person with a disability 41 28 11 8 12 0 0 69 20 49
2017 Not a person with a disability 52 22 13 6 5 0 2 76 11 534

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 21 34 11 12 0 0 42 23 84
2020 Not a person with a disability 25 35 22 9 8 0 1 60 18 477

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 17 15 9 3 0 0 73 12 83
2020 Not a person with a disability 67 15 7 2 1 2 7 90 3 474
2019 Person with a disability 50 15 15 6 8 2 5 69 14 73
2019 Not a person with a disability 77 10 3 1 1 1 7 95 2 614
2018 Person with a disability 61 16 5 11 4 0 3 80 15 50
2018 Not a person with a disability 72 12 3 1 2 1 7 92 4 497

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 65 7 10 9 5 2 1 75 15 82
2020 Not a person with a disability 80 9 3 1 2 0 5 93 3 478
2019 Person with a disability 61 16 7 6 6 3 0 80 13 73
2019 Not a person with a disability 78 9 4 3 2 0 3 90 6 614
2018 Person with a disability 60 19 7 2 7 0 5 83 10 52
2018 Not a person with a disability 68 13 8 3 3 1 5 85 6 500
2017 Person with a disability 62 26 0 6 4 0 2 89 11 49
2017 Not a person with a disability 70 13 5 4 4 1 3 87 8 533

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 18 14 5 1 0 1 79 7 84
2020 Not a person with a disability 69 18 8 2 1 0 2 89 3 474
2019 Person with a disability 67 18 5 2 5 2 1 88 8 74
2019 Not a person with a disability 62 22 9 3 3 0 2 85 6 609
2018 Person with a disability 51 29 11 4 4 0 2 81 7 51
2018 Not a person with a disability 58 24 9 4 3 0 2 84 6 501
2017 Person with a disability 45 38 12 2 2 0 0 83 5 49
2017 Not a person with a disability 55 25 9 5 3 0 3 83 8 531

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 15 3 14 9 0 1 73 23 83
2020 Not a person with a disability 70 15 7 3 3 0 2 87 6 475
2019 Person with a disability 61 16 6 9 5 2 2 79 14 72
2019 Not a person with a disability 65 18 7 4 3 0 2 85 8 611
2018 Person with a disability 47 26 7 13 6 0 2 74 19 52
2018 Not a person with a disability 58 17 11 6 5 0 2 77 11 500
2017 Person with a disability 57 18 10 4 10 0 0 76 14 49
2017 Not a person with a disability 59 18 10 5 4 0 3 80 10 532

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 15 6 2 0 2 21 89 3 84
2020 Not a person with a disability 62 10 6 2 1 0 19 90 3 479
2019 Person with a disability 58 7 2 1 2 3 27 93 4 71
2019 Not a person with a disability 59 11 4 2 1 0 23 91 3 607
2018 Person with a disability 56 14 2 0 0 0 28 98 0 52
2018 Not a person with a disability 53 10 7 3 2 0 25 85 6 499
2017 Person with a disability 47 8 4 0 0 0 41 93 0 49
2017 Not a person with a disability 52 11 6 3 1 0 27 86 5 533

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 74 11 9 3 2 0 1 86 5 84
2020 Not a person with a disability 75 16 3 1 1 0 5 95 2 479
2019 Person with a disability 67 14 7 3 0 2 7 89 4 72
2019 Not a person with a disability 73 15 6 2 0 0 5 92 2 610
2018 Person with a disability 61 20 6 0 0 0 13 93 0 52
2018 Not a person with a disability 65 18 6 2 1 0 7 90 3 501
2017 Person with a disability 71 16 11 0 0 0 2 89 0 49
2017 Not a person with a disability 69 16 5 2 0 0 8 92 2 530

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 63 15 9 8 2 1 1 80 10 83
2020 Not a person with a disability 74 13 7 2 1 1 2 90 3 476
2019 Person with a disability 68 14 4 3 6 2 3 86 10 73
2019 Not a person with a disability 80 9 4 1 2 1 4 93 3 612
2018 Person with a disability 64 17 5 3 4 0 8 88 7 52
2018 Not a person with a disability 75 11 5 2 2 1 5 91 4 500
2017 Person with a disability 69 12 11 2 4 0 2 83 6 49
2017 Not a person with a disability 70 12 5 3 3 1 6 88 6 533

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 24 28 11 5 0 0 56 17 84
2020 Not a person with a disability 47 28 14 4 5 1 1 77 9 479
2019 Person with a disability 46 18 21 11 3 2 0 65 14 73
2019 Not a person with a disability 51 26 15 4 2 0 1 79 6 612
2018 Person with a disability 30 32 20 11 5 0 2 64 16 52
2018 Not a person with a disability 46 30 15 3 3 0 3 79 6 500
2017 Person with a disability 41 24 20 6 6 0 2 67 12 49
2017 Not a person with a disability 44 31 15 4 3 0 3 77 7 533

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 37 25 15 3 0 0 56 18 84
2020 Not a person with a disability 27 42 21 6 3 0 0 70 9 478

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 4 29 38 20 10 0 0 33 29 83
2020 Not a person with a disability 17 31 35 13 4 0 0 48 17 479
2019 Person with a disability 18 25 33 16 5 3 0 44 22 73
2019 Not a person with a disability 21 36 31 9 2 0 0 58 11 615
2018 Person with a disability 13 33 38 9 6 0 0 46 15 52
2018 Not a person with a disability 17 34 33 12 4 0 1 51 16 500
2017 Person with a disability 6 33 41 14 6 0 0 39 20 49
2017 Not a person with a disability 10 32 39 15 4 0 0 42 19 533

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 19 41 20 3 0 0 22 36 83
2020 Not a person with a disability 10 18 33 25 14 0 0 39 28 478
2019 Person with a disability 6 23 42 18 8 2 1 27 30 74
2019 Not a person with a disability 6 15 40 22 17 0 0 39 21 612
2018 Person with a disability 15 23 38 15 9 0 0 24 38 51
2018 Not a person with a disability 8 18 37 26 11 0 1 37 26 497
2017 Person with a disability 9 27 40 16 8 0 0 24 36 49
2017 Not a person with a disability 7 18 40 25 10 0 1 35 25 531

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 42 10 5 3 1 0 82 8 83
2020 Not a person with a disability 51 38 7 3 1 0 1 90 3 479
2019 Person with a disability 40 37 5 9 5 4 0 80 14 74
2019 Not a person with a disability 41 43 9 4 1 2 0 86 5 614
2018 Person with a disability 36 39 14 5 5 0 0 75 10 52
2018 Not a person with a disability 35 44 11 5 2 3 0 81 7 497
2017 Person with a disability 26 39 11 10 10 5 0 68 21 49
2017 Not a person with a disability 24 45 16 7 3 5 0 72 11 534

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 41 11 11 10 1 0 68 21 84
2020 Not a person with a disability 42 33 12 8 3 2 1 77 11 479

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 29 4 18 15 0 0 63 33 84
2020 Not a person with a disability 48 30 8 8 5 1 1 79 13 479

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 26 13 9 5 1 1 73 14 84
2020 Not a person with a disability 55 29 8 4 2 1 1 86 6 478

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 26 18 18 8 1 0 56 26 84
2020 Not a person with a disability 41 35 13 8 2 0 0 77 9 479
2019 Person with a disability 27 39 12 6 11 4 0 70 18 74
2019 Not a person with a disability 34 42 13 7 2 2 0 77 9 612
2018 Person with a disability 22 36 19 18 6 0 0 58 24 51
2018 Not a person with a disability 31 40 12 11 3 2 0 73 14 500
2017 Person with a disability 14 38 23 10 12 3 0 54 23 49
2017 Not a person with a disability 19 43 16 13 6 2 0 64 19 533

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 39 9 10 0 0 0 81 10 84
2020 Not a person with a disability 44 41 6 7 2 0 0 85 8 478

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 32 11 13 4 0 0 71 18 83
2020 Not a person with a disability 41 36 10 10 3 0 0 77 13 474

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 37 16 5 2 0 1 76 7 84
2020 Not a person with a disability 38 39 14 6 1 1 2 80 6 477

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 36 12 4 0 3 1 83 4 84
2020 Not a person with a disability 50 37 8 3 1 1 1 88 4 479

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 86 7 2 2 0 3 0 96 2 84
2020 Not a person with a disability 81 16 1 1 0 1 1 98 1 480

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 34 3 3 0 1 0 93 3 83
2020 Not a person with a disability 62 29 5 2 1 1 1 92 3 478

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 21 12 6 10 0 0 72 16 84
2020 Not a person with a disability 57 26 6 6 3 1 1 84 9 478

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 28 12 3 2 1 0 82 6 84
2020 Not a person with a disability 59 27 7 5 1 1 1 87 6 479

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 57 8 9 8 0 0 75 17 22
2020 Not a person with a disability 23 47 15 9 2 0 3 73 11 142
2019 Person with a disability 22 48 6 0 0 16 8 92 0 14
2019 Not a person with a disability 23 49 14 10 1 0 3 74 12 167

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 100 0 22
2020 Not a person with a disability 100 0 142

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 25 21 24 16 0 0 39 40 22
2020 Not a person with a disability 23 27 19 21 8 1 1 51 30 142
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 83
2020 Not a person with a disability 10 90 474

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 50 50 84
2020 Not a person with a disability 15 85 476
2019 Person with a disability 67 33 74
2019 Not a person with a disability 14 86 612
2017 Person with a disability 74 26 49
2017 Not a person with a disability 16 84 533
2014 Person with a disability 70 30 49
2014 Not a person with a disability 18 82 531

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 87 13 42
2020 Not a person with a disability 43 57 72

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 94 6 42
2020 Not a person with a disability 80 20 72
2019 Person with a disability 93 7 49
2019 Not a person with a disability 91 9 86
2017 Person with a disability 92 8 36
2017 Not a person with a disability 80 20 85
2014 Person with a disability 87 13 34
2014 Not a person with a disability 83 17 94

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 34 14 10 0 0 0 76 10 40
2020 Not a person with a disability 58 28 14 0 0 0 0 86 0 59
2019 Person with a disability 40 36 4 11 9 0 0 76 21 45
2019 Not a person with a disability 57 33 3 5 3 0 0 90 8 77
2017 Person with a disability 60 24 7 0 10 0 0 84 10 32
2017 Not a person with a disability 38 46 4 6 4 1 0 85 10 69
2014 Person with a disability 42 31 6 4 14 4 0 75 18 29
2014 Not a person with a disability 50 32 6 9 1 0 1 83 11 78

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 25 6 13 4 0 1 77 17 84
2020 Not a person with a disability 58 29 5 3 2 2 1 89 5 479
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 46 20 0 57 43 84
2020 Not a person with a disability 33 50 16 1 60 40 480

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 20 80 28
2020 Not a person with a disability 38 62 164

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 3 3 20 43 3 13 20 76 28
2020 Not a person with a disability 18 24 18 21 13 0 6 45 37 164

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 13 7 27 37 0 7 24 68 28
2020 Not a person with a disability 9 20 14 22 31 0 3 30 55 163

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 15 22 17 7 0 15 46 28 84
2020 Not a person with a disability 37 20 17 11 7 2 7 62 20 477
2019 Person with a disability 38 14 14 17 11 0 6 55 30 72
2019 Not a person with a disability 32 16 16 13 14 1 7 53 29 599
2018 Person with a disability 30 12 18 21 12 0 6 45 36 52
2018 Not a person with a disability 32 17 15 12 16 1 8 53 30 501
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