2020 Public Service Employee Survey Results for Public Service Commission of Canada by Question 112. In which province or territory do you work?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 31 46 5 14 3 0 0 77 18 475
2020 Ontario (excluding National Capital Region) 23 47 5 19 7 0 0 70 25 17
2020 Quebec (excluding National Capital Region) 30 42 10 12 7 0 0 72 18 48
2020 Nova Scotia 15 48 23 7 7 0 0 63 14 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 66 24 4 4 2 0 0 91 6 475
2020 Ontario (excluding National Capital Region) 69 13 5 7 7 0 0 82 14 17
2020 Quebec (excluding National Capital Region) 64 27 2 2 4 0 0 91 6 48
2020 Nova Scotia 100 0 0 0 0 0 0 100 0 13
2017 National Capital Region 68 24 3 3 1 0 0 93 4 498
2017 Ontario (excluding National Capital Region) 77 7 7 0 0 8 0 92 0 14
2017 Quebec (excluding National Capital Region) 67 28 2 3 0 0 0 95 3 43
2017 British Columbia 80 20 0 0 0 0 0 100 0 15
2017 Nova Scotia 100 0 0 0 0 0 0 100 0 11
2014 National Capital Region 67 23 4 4 1 0 0 91 5 505
2014 Ontario (excluding National Capital Region) 66 28 7 0 0 0 0 93 0 16
2014 Quebec (excluding National Capital Region) 63 34 0 3 0 0 0 97 3 39

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 33 42 9 12 4 0 0 74 16 477
2020 Ontario (excluding National Capital Region) 28 37 11 24 0 0 0 65 24 17
2020 Quebec (excluding National Capital Region) 32 37 14 11 4 0 2 71 16 47
2020 Nova Scotia 30 28 22 7 13 0 0 58 20 13
2019 National Capital Region 52 33 4 7 4 0 0 85 11 585
2019 Ontario (excluding National Capital Region) 60 14 0 26 0 0 0 74 26 16
2019 Quebec (excluding National Capital Region) 43 29 13 9 6 0 0 72 15 52
2019 British Columbia 48 42 0 5 0 0 5 95 5 15
2019 Nova Scotia 76 13 0 5 5 0 0 89 11 18
2017 National Capital Region 42 35 6 10 6 0 0 77 16 499
2017 Ontario (excluding National Capital Region) 63 22 7 0 7 0 0 85 7 14
2017 Quebec (excluding National Capital Region) 51 22 9 14 5 0 0 72 18 43
2017 British Columbia 40 27 6 7 20 0 0 67 27 15
2017 Nova Scotia 39 36 0 16 9 0 0 75 25 11
2014 National Capital Region 30 28 8 19 14 0 0 59 33 505
2014 Ontario (excluding National Capital Region) 48 25 0 16 10 0 0 74 26 16
2014 Quebec (excluding National Capital Region) 45 37 5 8 5 0 0 82 13 39

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 39 37 11 9 3 0 1 77 12 475
2020 Ontario (excluding National Capital Region) 23 32 16 5 19 0 5 58 26 17
2020 Quebec (excluding National Capital Region) 27 51 4 14 4 0 0 78 19 48
2020 Nova Scotia 14 71 6 9 0 0 0 85 9 13
2019 National Capital Region 39 36 11 8 4 0 1 76 12 583
2019 Ontario (excluding National Capital Region) 20 27 5 35 8 0 5 49 46 16
2019 Quebec (excluding National Capital Region) 39 37 14 7 2 0 0 76 9 50
2019 British Columbia 23 50 13 14 0 0 0 73 14 15
2019 Nova Scotia 49 15 31 5 0 0 0 64 5 18
2018 National Capital Region 31 45 10 7 5 0 2 78 12 477
2018 Ontario (excluding National Capital Region) 22 27 0 44 0 0 7 53 47 12
2018 Quebec (excluding National Capital Region) 19 50 13 10 7 2 0 70 17 52
2017 National Capital Region 36 37 15 9 3 0 0 73 12 500
2017 Ontario (excluding National Capital Region) 48 22 15 7 7 0 0 70 15 14
2017 Quebec (excluding National Capital Region) 31 35 21 7 7 0 0 66 13 43
2017 British Columbia 12 55 12 6 15 0 0 67 21 15
2017 Nova Scotia 29 52 0 10 9 0 0 82 18 11
2014 National Capital Region 34 40 11 9 4 0 1 75 13 505
2014 Ontario (excluding National Capital Region) 43 6 7 29 16 0 0 48 45 16
2014 Quebec (excluding National Capital Region) 33 37 16 10 3 0 0 71 13 39

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 44 35 10 6 3 0 1 81 9 472
2020 Ontario (excluding National Capital Region) 46 43 5 0 7 0 0 89 7 17
2020 Quebec (excluding National Capital Region) 34 34 17 9 6 0 0 68 15 48
2020 Nova Scotia 56 36 7 0 0 0 0 93 0 13
2019 National Capital Region 58 32 5 3 2 0 0 90 5 583
2019 Ontario (excluding National Capital Region) 47 27 10 16 0 0 0 74 16 16
2019 Quebec (excluding National Capital Region) 43 38 17 2 0 0 0 81 2 52
2019 British Columbia 45 55 0 0 0 0 0 100 0 14
2019 Nova Scotia 72 19 4 0 5 0 0 91 5 18
2017 National Capital Region 50 38 5 5 2 0 0 88 7 498
2017 Ontario (excluding National Capital Region) 55 31 15 0 0 0 0 85 0 14
2017 Quebec (excluding National Capital Region) 41 42 15 2 0 0 0 83 2 43
2017 British Columbia 25 47 27 0 0 0 0 73 0 15
2017 Nova Scotia 26 57 0 8 9 0 0 83 17 11
2014 National Capital Region 48 37 6 7 2 1 0 86 8 504
2014 Ontario (excluding National Capital Region) 54 11 14 22 0 0 0 65 22 16
2014 Quebec (excluding National Capital Region) 39 45 5 8 0 3 0 87 8 39

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 52 27 9 7 4 0 1 80 11 476
2020 Ontario (excluding National Capital Region) 29 42 5 12 12 0 0 71 24 17
2020 Quebec (excluding National Capital Region) 41 34 12 2 9 0 2 76 11 46
2020 Nova Scotia 80 13 7 0 0 0 0 93 0 13
2019 National Capital Region 56 27 7 6 3 1 0 84 9 585
2019 Ontario (excluding National Capital Region) 51 41 0 8 0 0 0 92 8 16
2019 Quebec (excluding National Capital Region) 48 32 14 6 0 0 0 80 6 52
2019 British Columbia 60 40 0 0 0 0 0 100 0 15
2019 Nova Scotia 71 15 0 9 5 0 0 85 15 18
2018 National Capital Region 51 31 7 7 4 0 0 82 11 476
2018 Ontario (excluding National Capital Region) 48 52 0 0 0 0 0 100 0 12
2018 Quebec (excluding National Capital Region) 45 32 14 5 2 0 2 79 7 51
2017 National Capital Region 46 32 9 7 5 0 0 79 12 499
2017 Ontario (excluding National Capital Region) 56 22 22 0 0 0 0 78 0 14
2017 Quebec (excluding National Capital Region) 43 28 18 12 0 0 0 71 12 43
2017 British Columbia 33 33 14 12 8 0 0 66 20 15
2017 Nova Scotia 80 20 0 0 0 0 0 100 0 11
2014 National Capital Region 43 35 9 8 4 0 1 78 12 504
2014 Ontario (excluding National Capital Region) 54 25 0 21 0 0 0 79 21 16
2014 Quebec (excluding National Capital Region) 30 33 24 5 5 3 0 65 11 39

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 40 35 12 9 5 0 0 75 13 476
2020 Ontario (excluding National Capital Region) 40 18 16 19 7 0 0 59 26 17
2020 Quebec (excluding National Capital Region) 38 26 19 11 6 0 0 64 17 48
2020 Nova Scotia 23 64 7 6 0 0 0 87 6 13
2019 National Capital Region 38 41 10 7 4 0 0 79 11 584
2019 Ontario (excluding National Capital Region) 38 34 0 28 0 0 0 72 28 16
2019 Quebec (excluding National Capital Region) 36 33 22 9 0 0 0 69 9 52
2019 British Columbia 18 69 5 0 8 0 0 87 8 15
2019 Nova Scotia 39 39 12 4 5 0 0 78 9 18
2018 National Capital Region 35 40 12 8 5 0 0 75 13 477
2018 Ontario (excluding National Capital Region) 55 26 7 11 0 0 0 82 11 12
2018 Quebec (excluding National Capital Region) 33 45 10 2 10 0 0 79 12 51
2017 National Capital Region 29 45 11 8 6 0 0 75 14 499
2017 Ontario (excluding National Capital Region) 28 27 38 0 7 0 0 55 7 14
2017 Quebec (excluding National Capital Region) 33 37 17 7 7 0 0 69 14 43
2017 British Columbia 26 39 13 21 0 0 0 65 21 15
2017 Nova Scotia 27 73 0 0 0 0 0 100 0 11
2014 National Capital Region 27 46 13 9 4 0 0 74 13 505
2014 Ontario (excluding National Capital Region) 40 26 5 19 10 0 0 66 29 16
2014 Quebec (excluding National Capital Region) 26 42 11 16 5 0 0 68 21 39

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 39 37 11 9 3 0 0 77 12 477
2020 Ontario (excluding National Capital Region) 17 42 16 18 7 0 0 60 24 17
2020 Quebec (excluding National Capital Region) 37 29 17 8 9 0 0 65 17 48
2020 Nova Scotia 38 54 8 0 0 0 0 92 0 13
2019 National Capital Region 37 36 12 10 4 0 1 74 14 586
2019 Ontario (excluding National Capital Region) 29 28 16 14 5 8 0 61 21 16
2019 Quebec (excluding National Capital Region) 26 45 13 16 0 0 0 72 16 52
2019 British Columbia 51 49 0 0 0 0 0 100 0 15
2019 Nova Scotia 38 43 4 9 5 0 0 81 15 18
2018 National Capital Region 30 34 18 11 6 0 0 65 17 475
2018 Ontario (excluding National Capital Region) 37 8 29 25 0 0 0 45 25 12
2018 Quebec (excluding National Capital Region) 33 35 18 8 7 0 0 67 15 52
2017 National Capital Region 28 35 16 13 7 0 0 64 20 500
2017 Ontario (excluding National Capital Region) 20 29 30 6 7 7 0 53 15 14
2017 Quebec (excluding National Capital Region) 27 35 19 12 5 2 0 63 17 43
2017 British Columbia 20 34 19 27 0 0 0 54 27 15
2017 Nova Scotia 37 44 10 0 9 0 0 82 9 11
2014 National Capital Region 27 36 14 15 7 1 0 63 22 504
2014 Ontario (excluding National Capital Region) 23 24 12 24 17 0 0 47 41 16
2014 Quebec (excluding National Capital Region) 27 30 19 19 5 0 0 58 24 39

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 42 38 8 8 4 0 0 80 12 475
2020 Ontario (excluding National Capital Region) 29 26 10 22 14 0 0 54 35 17
2020 Quebec (excluding National Capital Region) 33 34 17 10 6 0 0 67 16 48
2020 Nova Scotia 8 70 0 22 0 0 0 78 22 12
2019 National Capital Region 40 37 11 7 4 0 0 77 11 587
2019 Ontario (excluding National Capital Region) 24 42 5 24 5 0 0 66 29 16
2019 Quebec (excluding National Capital Region) 39 41 10 10 0 0 0 81 10 52
2019 British Columbia 24 56 12 8 0 0 0 81 8 15
2019 Nova Scotia 33 52 4 10 0 0 0 85 10 18
2018 National Capital Region 33 39 13 9 5 0 0 72 15 473
2018 Ontario (excluding National Capital Region) 22 33 29 0 7 0 8 60 8 12
2018 Quebec (excluding National Capital Region) 39 39 12 2 8 0 0 78 10 52
2017 National Capital Region 31 44 10 11 4 0 0 74 15 500
2017 Ontario (excluding National Capital Region) 34 44 7 15 0 0 0 78 15 14
2017 Quebec (excluding National Capital Region) 33 44 11 5 7 0 0 77 12 43
2017 British Columbia 28 53 7 12 0 0 0 81 12 15
2017 Nova Scotia 11 35 8 46 0 0 0 46 46 11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 56 32 6 4 1 0 0 88 5 476
2020 Ontario (excluding National Capital Region) 35 42 11 6 7 0 0 76 12 17
2020 Quebec (excluding National Capital Region) 45 39 9 2 4 0 0 85 6 48
2020 Nova Scotia 37 43 20 0 0 0 0 80 0 13
2019 National Capital Region 48 40 8 3 2 0 0 88 5 584
2019 Ontario (excluding National Capital Region) 45 39 16 0 0 0 0 84 0 16
2019 Quebec (excluding National Capital Region) 46 32 14 3 2 3 0 81 5 52
2019 British Columbia 49 43 0 8 0 0 0 92 8 15
2019 Nova Scotia 32 47 6 15 0 0 0 79 15 18
2018 National Capital Region 46 38 10 3 3 0 0 85 5 476
2018 Ontario (excluding National Capital Region) 36 33 30 0 0 0 0 70 0 12
2018 Quebec (excluding National Capital Region) 39 45 13 3 0 0 0 84 3 52
2017 National Capital Region 41 43 8 5 3 0 0 84 7 497
2017 Ontario (excluding National Capital Region) 34 29 22 15 0 0 0 63 15 14
2017 Quebec (excluding National Capital Region) 42 34 14 5 2 2 0 78 7 43
2017 British Columbia 47 46 7 0 0 0 0 93 0 15
2017 Nova Scotia 28 64 0 8 0 0 0 92 8 11
2014 National Capital Region 43 42 9 3 2 1 0 85 6 505
2014 Ontario (excluding National Capital Region) 43 40 6 12 0 0 0 82 12 16
2014 Quebec (excluding National Capital Region) 50 32 13 0 3 3 0 84 3 39

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 40 34 11 10 5 0 0 74 15 476
2020 Ontario (excluding National Capital Region) 29 24 17 23 7 0 0 53 30 17
2020 Quebec (excluding National Capital Region) 36 39 8 9 9 0 0 75 17 48
2020 Nova Scotia 45 55 0 0 0 0 0 100 0 13
2019 National Capital Region 38 38 12 8 4 0 0 76 12 586
2019 Ontario (excluding National Capital Region) 29 31 8 32 0 0 0 59 32 16
2019 Quebec (excluding National Capital Region) 31 44 15 7 0 3 0 78 7 52
2019 British Columbia 63 20 17 0 0 0 0 83 0 15
2019 Nova Scotia 49 36 0 15 0 0 0 85 15 18
2018 National Capital Region 34 35 16 9 6 0 0 69 15 476
2018 Ontario (excluding National Capital Region) 37 18 18 26 0 0 0 55 26 12
2018 Quebec (excluding National Capital Region) 35 48 9 6 2 0 0 83 8 52
2017 National Capital Region 29 38 16 9 7 1 0 67 17 499
2017 Ontario (excluding National Capital Region) 35 28 22 8 7 0 0 63 15 14
2017 Quebec (excluding National Capital Region) 28 38 17 15 2 0 0 66 17 42
2017 British Columbia 34 38 13 7 8 0 0 72 15 15
2017 Nova Scotia 44 46 10 0 0 0 0 90 0 11

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 52 32 9 4 2 0 0 85 6 471
2020 Ontario (excluding National Capital Region) 53 12 28 0 7 0 0 65 7 17
2020 Quebec (excluding National Capital Region) 40 39 12 7 2 0 0 79 9 48
2020 Nova Scotia 51 34 15 0 0 0 0 85 0 12
2019 National Capital Region 51 33 9 6 1 0 0 84 7 584
2019 Ontario (excluding National Capital Region) 52 40 0 8 0 0 0 92 8 16
2019 Quebec (excluding National Capital Region) 43 43 12 1 0 0 0 86 1 52
2019 British Columbia 48 39 5 8 0 0 0 87 8 15
2019 Nova Scotia 51 40 4 5 0 0 0 91 5 18
2018 National Capital Region 46 35 13 4 3 0 0 81 6 474
2018 Ontario (excluding National Capital Region) 55 33 11 0 0 0 0 89 0 12
2018 Quebec (excluding National Capital Region) 34 53 8 6 0 0 0 86 6 52
2017 National Capital Region 45 38 11 4 3 0 0 82 7 498
2017 Ontario (excluding National Capital Region) 50 28 15 7 0 0 0 78 7 14
2017 Quebec (excluding National Capital Region) 46 39 10 0 2 2 0 88 2 43
2017 British Columbia 32 42 19 7 0 0 0 74 7 15
2017 Nova Scotia 46 54 0 0 0 0 0 100 0 11
2014 National Capital Region 55 33 8 2 2 0 0 89 4 505
2014 Ontario (excluding National Capital Region) 71 16 6 7 0 0 0 88 7 16
2014 Quebec (excluding National Capital Region) 45 37 13 3 3 0 0 82 5 39

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 39 37 12 10 2 0 0 75 12 475
2020 Ontario (excluding National Capital Region) 11 66 5 6 12 0 0 77 19 17
2020 Quebec (excluding National Capital Region) 29 43 13 11 4 0 0 72 15 48
2020 Nova Scotia 30 35 27 0 8 0 0 65 8 13
2019 National Capital Region 37 38 12 9 4 0 0 75 13 584
2019 Ontario (excluding National Capital Region) 31 60 0 9 0 0 0 91 9 15
2019 Quebec (excluding National Capital Region) 28 31 20 15 6 0 0 59 21 52
2019 British Columbia 57 43 0 0 0 0 0 100 0 15
2019 Nova Scotia 39 41 15 4 0 0 0 81 4 17
2018 National Capital Region 32 40 14 8 6 0 0 73 14 476
2018 Ontario (excluding National Capital Region) 21 60 0 11 0 0 8 88 12 12
2018 Quebec (excluding National Capital Region) 29 42 9 12 6 2 0 73 18 52
2017 National Capital Region 31 41 12 10 5 1 0 73 15 498
2017 Ontario (excluding National Capital Region) 14 56 7 7 15 0 0 70 22 14
2017 Quebec (excluding National Capital Region) 27 44 14 10 5 0 0 71 15 43
2017 British Columbia 13 65 13 0 8 0 0 79 8 15
2017 Nova Scotia 36 46 10 8 0 0 0 82 8 11
2014 National Capital Region 24 43 15 11 6 0 1 67 18 504
2014 Ontario (excluding National Capital Region) 23 25 13 29 10 0 0 48 39 16
2014 Quebec (excluding National Capital Region) 32 29 16 16 8 0 0 60 24 39

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 44 31 11 10 4 0 0 75 14 475
2020 Ontario (excluding National Capital Region) 23 55 5 0 18 0 0 78 18 17
2020 Quebec (excluding National Capital Region) 27 44 16 6 6 0 0 72 13 48
2020 Nova Scotia 28 37 28 7 0 0 0 65 7 13
2019 National Capital Region 41 36 12 8 3 0 1 77 11 585
2019 Ontario (excluding National Capital Region) 29 54 0 18 0 0 0 82 18 16
2019 Quebec (excluding National Capital Region) 24 39 19 11 8 0 0 63 19 52
2019 British Columbia 46 45 9 0 0 0 0 91 0 15
2019 Nova Scotia 41 34 25 0 0 0 0 75 0 17
2018 National Capital Region 33 38 15 8 5 0 0 71 14 475
2018 Ontario (excluding National Capital Region) 14 49 18 11 7 0 0 64 18 12
2018 Quebec (excluding National Capital Region) 24 44 10 15 5 0 2 70 21 52
2017 National Capital Region 38 34 14 8 7 0 0 72 15 499
2017 Ontario (excluding National Capital Region) 24 38 22 8 8 0 0 62 16 13
2017 Quebec (excluding National Capital Region) 30 29 22 5 7 2 5 63 13 43
2017 British Columbia 28 32 6 26 8 0 0 60 34 15
2017 Nova Scotia 38 36 16 10 0 0 0 74 10 11
2014 National Capital Region 28 38 15 13 5 0 0 67 18 505
2014 Ontario (excluding National Capital Region) 23 38 19 5 15 0 0 61 20 16
2014 Quebec (excluding National Capital Region) 29 28 10 16 10 0 5 61 28 39

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 41 36 11 9 3 0 0 77 11 473
2020 Ontario (excluding National Capital Region) 28 32 5 29 7 0 0 60 35 17
2020 Quebec (excluding National Capital Region) 28 46 10 12 4 0 0 74 16 46
2020 Nova Scotia 21 73 6 0 0 0 0 94 0 13
2019 National Capital Region 38 43 11 5 2 0 0 81 8 582
2019 Ontario (excluding National Capital Region) 30 46 5 13 7 0 0 76 19 16
2019 Quebec (excluding National Capital Region) 31 43 17 7 1 0 0 74 8 52
2019 British Columbia 37 50 8 5 0 0 0 87 5 15
2019 Nova Scotia 66 28 0 5 0 0 0 95 5 18
2018 National Capital Region 34 38 15 7 5 0 1 72 12 474
2018 Ontario (excluding National Capital Region) 40 36 24 0 0 0 0 76 0 11
2018 Quebec (excluding National Capital Region) 34 46 15 3 2 0 0 80 6 52
2017 National Capital Region 32 39 14 9 5 0 1 72 14 498
2017 Ontario (excluding National Capital Region) 22 33 22 15 7 0 0 55 22 14
2017 Quebec (excluding National Capital Region) 30 47 17 4 0 0 2 78 4 43
2017 British Columbia 20 60 14 6 0 0 0 80 6 15
2017 Nova Scotia 37 46 8 9 0 0 0 83 9 11
2014 National Capital Region 31 40 14 9 5 0 0 72 14 505
2014 Ontario (excluding National Capital Region) 43 17 19 12 10 0 0 60 22 16
2014 Quebec (excluding National Capital Region) 32 38 19 8 3 0 0 71 11 39

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 45 36 9 7 3 0 0 81 10 476
2020 Ontario (excluding National Capital Region) 40 24 17 12 7 0 0 64 19 17
2020 Quebec (excluding National Capital Region) 39 31 14 13 2 0 0 71 15 48
2020 Nova Scotia 30 64 6 0 0 0 0 94 0 13
2019 National Capital Region 42 40 10 6 2 0 0 82 8 587
2019 Ontario (excluding National Capital Region) 46 26 8 13 7 0 0 72 19 16
2019 Quebec (excluding National Capital Region) 42 40 12 6 0 0 0 82 6 52
2019 British Columbia 40 47 5 8 0 0 0 87 8 15
2019 Nova Scotia 50 35 5 4 5 0 0 85 9 18
2018 National Capital Region 37 41 12 6 3 0 0 79 9 475
2018 Ontario (excluding National Capital Region) 55 26 7 11 0 0 0 82 11 12
2018 Quebec (excluding National Capital Region) 36 50 5 5 4 0 0 86 9 52
2017 National Capital Region 36 42 11 6 5 0 0 78 11 499
2017 Ontario (excluding National Capital Region) 34 29 30 0 7 0 0 63 7 14
2017 Quebec (excluding National Capital Region) 39 35 12 12 2 0 0 74 14 43
2017 British Columbia 19 49 26 6 0 0 0 68 6 15
2017 Nova Scotia 27 73 0 0 0 0 0 100 0 11
2014 National Capital Region 34 44 13 6 3 0 0 78 9 505
2014 Ontario (excluding National Capital Region) 34 44 6 17 0 0 0 78 17 16
2014 Quebec (excluding National Capital Region) 45 29 16 5 5 0 0 74 11 39

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 44 28 12 9 7 0 0 72 16 475
2020 Ontario (excluding National Capital Region) 36 38 16 5 5 0 0 73 11 17
2020 Quebec (excluding National Capital Region) 40 36 12 4 6 2 0 77 10 48
2020 Nova Scotia 48 38 7 7 0 0 0 86 7 13
2019 National Capital Region 48 31 13 4 3 0 0 80 7 582
2019 Ontario (excluding National Capital Region) 58 19 10 0 13 0 0 78 13 16
2019 Quebec (excluding National Capital Region) 39 23 25 8 5 0 0 62 13 52
2019 British Columbia 46 38 10 5 0 0 0 85 5 15
2019 Nova Scotia 60 36 0 0 4 0 0 96 4 18
2018 National Capital Region 45 27 15 8 5 0 1 72 13 476
2018 Ontario (excluding National Capital Region) 27 48 7 11 7 0 0 75 18 12
2018 Quebec (excluding National Capital Region) 55 26 11 6 2 0 0 81 8 51
2017 National Capital Region 43 31 14 7 4 0 1 74 12 498
2017 Ontario (excluding National Capital Region) 29 50 7 0 0 7 6 91 0 14
2017 Quebec (excluding National Capital Region) 38 37 13 7 2 2 0 77 9 43
2017 British Columbia 33 29 14 25 0 0 0 61 25 15
2017 Nova Scotia 59 33 8 0 0 0 0 92 0 11
2014 National Capital Region 42 34 15 5 3 0 0 76 9 505
2014 Ontario (excluding National Capital Region) 35 52 12 0 0 0 0 88 0 16
2014 Quebec (excluding National Capital Region) 42 44 10 2 2 0 0 85 5 39

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 11 23 33 24 9 0 0 33 34 474
2020 Ontario (excluding National Capital Region) 18 24 40 18 0 0 0 18 42 17
2020 Quebec (excluding National Capital Region) 8 20 31 32 4 2 2 37 30 48
2020 Nova Scotia 0 45 39 16 0 0 0 16 45 13
2019 National Capital Region 8 18 39 22 12 1 1 34 26 584
2019 Ontario (excluding National Capital Region) 21 16 40 23 0 0 0 23 37 15
2019 Quebec (excluding National Capital Region) 0 17 40 24 15 0 4 41 18 51
2019 British Columbia 10 18 27 31 9 0 5 41 30 15
2019 Nova Scotia 4 10 39 46 0 0 0 46 15 18
2018 National Capital Region 9 22 38 17 11 1 2 29 32 474
2018 Ontario (excluding National Capital Region) 7 22 41 22 7 0 0 29 29 12
2018 Quebec (excluding National Capital Region) 9 23 29 26 13 0 0 39 32 51
2017 National Capital Region 9 23 38 16 10 1 3 27 33 499
2017 Ontario (excluding National Capital Region) 8 8 36 16 24 0 8 43 17 13
2017 Quebec (excluding National Capital Region) 4 22 36 21 7 5 5 31 29 42
2017 British Columbia 6 27 46 7 13 0 0 21 33 15
2017 Nova Scotia 17 44 11 28 0 0 0 28 61 11
2014 National Capital Region 9 25 41 19 4 1 2 24 34 505
2014 Ontario (excluding National Capital Region) 13 6 29 33 19 0 0 52 19 16
2014 Quebec (excluding National Capital Region) 8 24 16 34 10 8 0 48 34 38

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 4 12 27 33 22 2 1 56 16 473
2020 Ontario (excluding National Capital Region) 5 12 34 30 18 0 0 48 18 17
2020 Quebec (excluding National Capital Region) 11 11 26 28 14 8 2 47 24 47
2020 Nova Scotia 17 8 38 30 8 0 0 37 25 12
2019 National Capital Region 6 14 28 27 20 3 2 49 21 582
2019 Ontario (excluding National Capital Region) 6 26 25 29 14 0 0 43 32 14
2019 Quebec (excluding National Capital Region) 2 18 10 36 26 7 2 67 21 52
2019 British Columbia 0 21 14 36 9 8 13 56 26 15
2019 Nova Scotia 0 13 22 29 36 0 0 65 13 18
2018 National Capital Region 9 19 27 26 15 2 2 43 29 475
2018 Ontario (excluding National Capital Region) 0 14 33 19 14 11 8 41 18 12
2018 Quebec (excluding National Capital Region) 10 15 35 16 21 0 2 38 26 51
2017 National Capital Region 10 18 33 17 15 3 4 34 30 495
2017 Ontario (excluding National Capital Region) 8 16 23 20 17 8 8 44 29 13
2017 Quebec (excluding National Capital Region) 10 17 37 14 15 5 3 31 29 42
2017 British Columbia 6 25 33 8 21 0 7 31 33 15
2017 Nova Scotia 9 44 18 18 11 0 0 29 53 11
2014 National Capital Region 7 16 32 28 12 2 3 42 24 505
2014 Ontario (excluding National Capital Region) 17 13 17 28 24 0 0 53 30 16
2014 Quebec (excluding National Capital Region) 8 19 36 21 5 8 3 30 30 38

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 16 25 30 17 9 1 1 27 42 476
2020 Ontario (excluding National Capital Region) 11 30 36 18 0 0 5 19 43 17
2020 Quebec (excluding National Capital Region) 14 12 38 18 12 6 0 32 28 48
2020 Nova Scotia 7 29 47 9 8 0 0 17 36 13
2019 National Capital Region 13 24 30 16 12 2 2 30 39 585
2019 Ontario (excluding National Capital Region) 12 35 32 21 0 0 0 21 47 15
2019 Quebec (excluding National Capital Region) 12 17 29 30 7 5 2 39 30 50
2019 British Columbia 0 18 44 8 18 8 5 29 21 15
2019 Nova Scotia 13 26 18 44 0 0 0 44 39 18
2018 National Capital Region 15 26 31 14 10 2 2 25 43 477
2018 Ontario (excluding National Capital Region) 7 18 67 8 0 0 0 8 25 12
2018 Quebec (excluding National Capital Region) 17 16 37 15 15 0 0 30 33 51
2017 National Capital Region 16 22 31 14 10 2 4 26 41 497
2017 Ontario (excluding National Capital Region) 8 16 45 6 9 8 8 18 29 13
2017 Quebec (excluding National Capital Region) 17 22 24 14 14 3 8 31 43 42
2017 British Columbia 18 25 21 23 6 0 7 31 46 15
2017 Nova Scotia 9 54 8 8 11 10 0 22 69 11
2014 National Capital Region 19 27 32 12 6 1 4 19 48 505
2014 Ontario (excluding National Capital Region) 29 18 42 0 6 5 0 6 50 16
2014 Quebec (excluding National Capital Region) 5 44 20 15 2 8 5 20 57 39

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 8 18 29 30 14 0 1 44 26 474
2020 Ontario (excluding National Capital Region) 12 6 23 46 13 0 0 59 17 16
2020 Quebec (excluding National Capital Region) 4 24 20 36 14 2 0 51 28 48
2020 Nova Scotia 0 14 16 41 29 0 0 70 14 13
2019 National Capital Region 5 13 32 30 19 1 1 50 18 582
2019 Ontario (excluding National Capital Region) 5 14 54 27 0 0 0 27 19 15
2019 Quebec (excluding National Capital Region) 3 7 30 38 19 2 0 58 11 52
2019 British Columbia 5 0 17 27 46 0 5 77 5 15
2019 Nova Scotia 0 4 10 54 32 0 0 86 4 17
2018 National Capital Region 5 17 33 29 13 1 2 43 23 476
2018 Ontario (excluding National Capital Region) 0 0 29 53 0 19 0 65 0 12
2018 Quebec (excluding National Capital Region) 4 10 37 28 20 0 0 48 15 51
2017 National Capital Region 7 17 33 24 14 1 3 41 25 498
2017 Ontario (excluding National Capital Region) 0 9 17 31 34 0 9 72 9 12
2017 Quebec (excluding National Capital Region) 2 24 31 16 19 3 5 39 28 42
2017 British Columbia 6 20 32 14 21 0 7 37 28 15
2017 Nova Scotia 9 16 44 0 31 0 0 31 25 11
2014 National Capital Region 5 18 38 26 10 2 3 37 24 503
2014 Ontario (excluding National Capital Region) 0 28 24 30 12 0 5 44 30 16
2014 Quebec (excluding National Capital Region) 2 0 46 31 15 3 3 49 3 38

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 15 22 25 23 14 1 1 37 37 475
2020 Ontario (excluding National Capital Region) 12 17 49 17 5 0 0 22 29 17
2020 Quebec (excluding National Capital Region) 18 16 18 28 18 2 0 47 34 48
2020 Nova Scotia 0 14 38 33 14 0 0 48 14 13
2019 National Capital Region 9 14 28 23 20 3 3 46 24 579
2019 Ontario (excluding National Capital Region) 0 37 5 44 14 0 0 57 37 14
2019 Quebec (excluding National Capital Region) 8 9 26 31 20 2 4 54 18 52
2019 British Columbia 0 5 31 43 16 5 0 62 5 15
2019 Nova Scotia 0 11 21 39 30 0 0 69 11 18
2018 National Capital Region 13 22 26 23 12 1 3 37 36 476
2018 Ontario (excluding National Capital Region) 14 36 18 23 8 0 0 31 51 12
2018 Quebec (excluding National Capital Region) 7 16 20 29 22 5 2 54 24 51
2017 National Capital Region 14 18 30 19 13 1 4 35 34 495
2017 Ontario (excluding National Capital Region) 0 8 32 20 24 8 8 52 10 13
2017 Quebec (excluding National Capital Region) 9 14 32 19 17 3 7 39 26 42
2017 British Columbia 15 32 26 14 13 0 0 27 47 15
2017 Nova Scotia 9 43 28 0 11 0 10 12 57 11
2014 National Capital Region 16 25 34 14 7 1 4 22 43 504
2014 Ontario (excluding National Capital Region) 24 24 11 24 6 0 12 34 54 16
2014 Quebec (excluding National Capital Region) 18 19 21 24 13 3 3 39 39 38

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 6 16 27 28 19 2 1 49 22 474
2020 Ontario (excluding National Capital Region) 12 13 30 18 20 7 0 41 27 16
2020 Quebec (excluding National Capital Region) 10 19 24 26 18 4 0 45 30 48
2020 Nova Scotia 16 7 35 27 15 0 0 42 23 13
2019 National Capital Region 10 23 25 22 14 5 2 38 35 581
2019 Ontario (excluding National Capital Region) 6 25 29 40 0 0 0 40 30 14
2019 Quebec (excluding National Capital Region) 4 18 20 21 26 9 2 52 25 51
2019 British Columbia 5 5 39 14 0 16 21 22 16 15
2019 Nova Scotia 0 13 21 30 26 10 0 63 14 18
2018 National Capital Region 18 22 25 18 11 3 2 31 43 473
2018 Ontario (excluding National Capital Region) 14 48 0 23 15 0 0 38 62 12
2018 Quebec (excluding National Capital Region) 19 21 23 11 17 8 0 31 43 51
2017 National Capital Region 15 24 27 17 9 4 3 28 43 497
2017 Ontario (excluding National Capital Region) 15 30 21 0 28 6 0 30 48 14
2017 Quebec (excluding National Capital Region) 19 24 17 22 3 5 11 29 51 42
2017 British Columbia 12 26 26 8 21 0 7 31 41 15
2017 Nova Scotia 9 43 29 8 0 0 11 9 58 11
2014 National Capital Region 7 17 30 27 12 2 5 41 26 504
2014 Ontario (excluding National Capital Region) 0 13 31 16 35 0 6 54 14 16
2014 Quebec (excluding National Capital Region) 3 21 25 29 11 6 5 45 27 38

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 12 19 32 23 12 2 1 36 32 474
2020 Ontario (excluding National Capital Region) 11 23 53 12 0 0 0 12 34 17
2020 Quebec (excluding National Capital Region) 16 24 30 16 10 4 0 27 42 48
2020 Nova Scotia 6 14 31 50 0 0 0 50 20 13
2019 National Capital Region 11 18 31 22 13 3 2 36 31 585
2019 Ontario (excluding National Capital Region) 12 30 26 27 5 0 0 32 42 15
2019 Quebec (excluding National Capital Region) 12 12 30 36 9 2 0 46 23 52
2019 British Columbia 0 14 47 26 8 0 5 36 15 15
2019 Nova Scotia 5 32 40 23 0 0 0 23 38 18
2018 National Capital Region 11 20 36 18 10 3 2 29 33 475
2018 Ontario (excluding National Capital Region) 18 7 48 16 11 0 0 27 25 12
2018 Quebec (excluding National Capital Region) 9 31 31 5 12 9 2 19 46 51
2017 National Capital Region 12 19 37 16 9 3 3 27 34 497
2017 Ontario (excluding National Capital Region) 15 15 21 27 15 7 0 45 32 14
2017 Quebec (excluding National Capital Region) 16 15 34 16 10 5 5 28 35 42
2017 British Columbia 33 26 20 7 13 0 0 20 59 15
2017 Nova Scotia 9 26 44 0 0 10 11 0 44 11
2014 National Capital Region 11 22 38 18 6 2 3 25 35 503
2014 Ontario (excluding National Capital Region) 16 14 41 18 11 0 0 29 29 16
2014 Quebec (excluding National Capital Region) 18 11 37 23 5 5 0 29 31 38

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 11 27 33 21 7 1 0 29 38 475
2020 Ontario (excluding National Capital Region) 12 24 51 5 7 0 0 12 36 17
2020 Quebec (excluding National Capital Region) 16 25 34 18 6 0 0 24 42 48
2020 Nova Scotia 0 42 43 16 0 0 0 16 42 13
2019 National Capital Region 16 27 29 17 9 1 1 26 44 584
2019 Ontario (excluding National Capital Region) 14 42 31 5 8 0 0 13 56 15
2019 Quebec (excluding National Capital Region) 14 23 36 16 11 0 0 27 37 52
2019 British Columbia 18 44 22 17 0 0 0 17 62 15
2019 Nova Scotia 9 41 38 12 0 0 0 12 50 18
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 29 36 14 7 3 6 4 73 12 477
2020 Ontario (excluding National Capital Region) 35 24 18 17 0 5 0 63 18 17
2020 Quebec (excluding National Capital Region) 34 29 10 6 7 8 7 73 15 47
2020 Nova Scotia 34 27 0 8 9 0 22 79 21 13
2019 National Capital Region 33 33 13 6 6 6 4 73 13 585
2019 Ontario (excluding National Capital Region) 56 7 23 0 0 14 0 73 0 15
2019 Quebec (excluding National Capital Region) 25 35 23 8 2 4 2 64 11 52
2019 British Columbia 31 64 0 0 0 0 5 100 0 15
2019 Nova Scotia 50 27 5 0 0 8 9 94 0 18
2018 National Capital Region 24 32 16 10 5 7 6 64 18 476
2018 Ontario (excluding National Capital Region) 36 34 22 0 0 8 0 76 0 12
2018 Quebec (excluding National Capital Region) 28 45 8 11 2 4 3 78 13 51
2017 National Capital Region 29 32 15 8 8 5 4 66 17 497
2017 Ontario (excluding National Capital Region) 39 23 0 8 8 7 15 80 20 13
2017 Quebec (excluding National Capital Region) 20 30 15 14 2 7 11 62 20 43
2017 British Columbia 27 26 27 12 0 7 0 58 12 15
2017 Nova Scotia 21 35 10 16 0 18 0 68 20 11
2014 National Capital Region 26 31 18 9 8 4 4 62 19 505
2014 Ontario (excluding National Capital Region) 19 42 5 0 11 6 18 79 14 16
2014 Quebec (excluding National Capital Region) 27 18 27 13 8 5 3 49 23 39

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 58 26 5 5 5 1 0 85 10 477
2020 Ontario (excluding National Capital Region) 53 24 5 18 0 0 0 77 18 17
2020 Quebec (excluding National Capital Region) 48 33 11 4 2 2 0 82 6 48
2020 Nova Scotia 70 15 7 8 0 0 0 85 8 13
2019 National Capital Region 56 28 7 6 3 0 0 84 9 585
2019 Ontario (excluding National Capital Region) 70 0 16 14 0 0 0 70 14 15
2019 Quebec (excluding National Capital Region) 53 34 8 4 0 2 0 88 4 52
2019 British Columbia 49 42 9 0 0 0 0 91 0 15
2019 Nova Scotia 62 31 7 0 0 0 0 93 0 18
2018 National Capital Region 50 29 7 8 4 1 0 81 13 475
2018 Ontario (excluding National Capital Region) 70 19 0 11 0 0 0 89 11 12
2018 Quebec (excluding National Capital Region) 54 27 9 6 2 2 0 82 8 52
2017 National Capital Region 47 31 7 9 5 1 0 79 14 500
2017 Ontario (excluding National Capital Region) 29 36 15 7 7 6 0 68 16 14
2017 Quebec (excluding National Capital Region) 46 42 8 2 2 0 0 88 5 43
2017 British Columbia 48 20 25 6 0 0 0 69 6 15
2017 Nova Scotia 62 38 0 0 0 0 0 100 0 11
2014 National Capital Region 45 31 9 8 6 1 0 76 15 505
2014 Ontario (excluding National Capital Region) 64 7 7 12 10 0 0 71 22 16
2014 Quebec (excluding National Capital Region) 45 23 19 11 3 0 0 68 13 39

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 60 30 5 4 1 0 0 90 4 476
2020 Ontario (excluding National Capital Region) 52 44 5 0 0 0 0 95 0 17
2020 Quebec (excluding National Capital Region) 60 29 6 4 0 0 0 89 4 48
2020 Nova Scotia 64 36 0 0 0 0 0 100 0 13
2019 National Capital Region 56 35 3 4 1 0 0 91 6 583
2019 Ontario (excluding National Capital Region) 64 21 8 7 0 0 0 85 7 16
2019 Quebec (excluding National Capital Region) 49 37 6 8 0 0 0 86 8 51
2019 British Columbia 67 28 0 5 0 0 0 95 5 15
2019 Nova Scotia 78 22 0 0 0 0 0 100 0 17
2018 National Capital Region 52 36 4 6 2 0 0 88 8 475
2018 Ontario (excluding National Capital Region) 47 53 0 0 0 0 0 100 0 12
2018 Quebec (excluding National Capital Region) 57 34 6 2 2 0 0 90 4 52
2017 National Capital Region 45 41 7 5 2 0 0 86 7 500
2017 Ontario (excluding National Capital Region) 34 36 16 15 0 0 0 69 15 14
2017 Quebec (excluding National Capital Region) 37 46 5 10 2 0 0 83 12 43
2017 British Columbia 48 46 0 6 0 0 0 94 6 15
2017 Nova Scotia 74 26 0 0 0 0 0 100 0 11
2014 National Capital Region 41 42 8 5 3 0 0 83 9 505
2014 Ontario (excluding National Capital Region) 54 34 7 5 0 0 0 88 5 16
2014 Quebec (excluding National Capital Region) 29 44 22 5 0 0 0 73 5 39

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 51 35 6 6 1 1 0 87 7 475
2020 Ontario (excluding National Capital Region) 38 50 12 0 0 0 0 88 0 16
2020 Quebec (excluding National Capital Region) 49 42 4 2 0 2 0 94 2 48
2020 Nova Scotia 64 36 0 0 0 0 0 100 0 13
2019 National Capital Region 51 36 9 3 1 0 0 87 4 585
2019 Ontario (excluding National Capital Region) 47 27 5 12 0 9 0 81 14 15
2019 Quebec (excluding National Capital Region) 40 47 8 3 0 2 0 89 3 52
2019 British Columbia 57 35 9 0 0 0 0 91 0 15
2019 Nova Scotia 54 46 0 0 0 0 0 100 0 18
2018 National Capital Region 46 35 9 5 3 1 0 83 8 475
2018 Ontario (excluding National Capital Region) 40 30 29 0 0 0 0 71 0 12
2018 Quebec (excluding National Capital Region) 37 51 4 2 4 2 0 90 6 52

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 56 24 8 4 4 3 1 83 8 476
2020 Ontario (excluding National Capital Region) 41 36 17 0 6 0 0 77 6 17
2020 Quebec (excluding National Capital Region) 49 20 11 2 2 8 8 82 5 48
2020 Nova Scotia 70 15 0 8 0 7 0 92 8 13
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 61 24 7 5 2 0 1 86 6 478
2020 Ontario (excluding National Capital Region) 45 38 10 6 0 0 0 83 6 17
2020 Quebec (excluding National Capital Region) 53 25 13 6 0 2 2 81 6 47
2020 Nova Scotia 88 12 0 0 0 0 0 100 0 13
2019 National Capital Region 56 23 11 5 2 1 3 81 7 585
2019 Ontario (excluding National Capital Region) 63 9 19 9 0 0 0 72 9 15
2019 Quebec (excluding National Capital Region) 41 41 3 4 2 3 6 90 7 52
2019 British Columbia 69 22 9 0 0 0 0 91 0 15
2019 Nova Scotia 69 24 6 0 0 0 0 94 0 18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 50 34 7 6 2 0 1 85 8 478
2020 Ontario (excluding National Capital Region) 23 48 22 7 0 0 0 71 7 17
2020 Quebec (excluding National Capital Region) 42 33 21 4 0 0 0 74 4 47
2020 Nova Scotia 65 26 8 0 0 0 0 92 0 13
2019 National Capital Region 46 32 10 7 4 0 1 79 11 582
2019 Ontario (excluding National Capital Region) 38 43 0 14 5 0 0 81 19 15
2019 Quebec (excluding National Capital Region) 39 40 8 11 2 0 0 79 13 52
2019 British Columbia 51 35 14 0 0 0 0 86 0 15
2019 Nova Scotia 56 24 10 0 4 0 5 85 4 18
2018 National Capital Region 36 36 11 9 6 0 2 74 15 476
2018 Ontario (excluding National Capital Region) 29 45 18 7 0 0 0 75 7 12
2018 Quebec (excluding National Capital Region) 35 50 7 6 2 0 2 86 8 52
2017 National Capital Region 42 34 9 8 5 0 2 77 14 500
2017 Ontario (excluding National Capital Region) 43 27 8 22 0 0 0 70 22 14
2017 Quebec (excluding National Capital Region) 43 40 12 5 0 0 0 83 5 43
2017 British Columbia 35 34 12 19 0 0 0 69 19 15
2017 Nova Scotia 28 28 18 9 0 10 8 68 11 11
2014 National Capital Region 36 36 13 9 6 1 0 72 15 505
2014 Ontario (excluding National Capital Region) 24 44 19 12 0 0 0 69 12 16
2014 Quebec (excluding National Capital Region) 48 21 13 8 8 0 3 70 16 39

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 52 24 12 6 3 1 1 78 10 476
2020 Ontario (excluding National Capital Region) 34 31 29 5 0 0 0 66 5 17
2020 Quebec (excluding National Capital Region) 44 31 10 9 2 2 2 78 11 47
2020 Nova Scotia 86 14 0 0 0 0 0 100 0 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 55 29 7 6 2 0 0 84 8 478
2020 Ontario (excluding National Capital Region) 30 59 5 7 0 0 0 89 7 17
2020 Quebec (excluding National Capital Region) 47 40 4 7 0 0 2 89 7 47
2020 Nova Scotia 65 35 0 0 0 0 0 100 0 13
2019 National Capital Region 52 30 10 5 3 1 1 83 8 582
2019 Ontario (excluding National Capital Region) 57 31 0 12 0 0 0 88 12 15
2019 Quebec (excluding National Capital Region) 47 38 12 3 0 0 0 85 3 51
2019 British Columbia 73 27 0 0 0 0 0 100 0 15
2019 Nova Scotia 61 30 4 0 0 0 5 96 0 18
2018 National Capital Region 45 31 12 5 5 0 1 77 11 473
2018 Ontario (excluding National Capital Region) 58 23 18 0 0 0 0 82 0 12
2018 Quebec (excluding National Capital Region) 41 30 22 5 2 0 0 71 7 51
2017 National Capital Region 46 33 8 8 4 0 1 80 12 500
2017 Ontario (excluding National Capital Region) 49 21 22 7 0 0 0 70 7 14
2017 Quebec (excluding National Capital Region) 47 39 11 2 0 0 0 86 2 43
2017 British Columbia 29 52 13 6 0 0 0 81 6 15
2017 Nova Scotia 45 18 10 8 9 10 0 70 19 11
2014 National Capital Region 39 36 10 9 6 1 0 75 15 503
2014 Ontario (excluding National Capital Region) 48 41 6 5 0 0 0 89 5 16
2014 Quebec (excluding National Capital Region) 42 44 3 8 3 0 0 87 11 39

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 43 57 478
2020 Ontario (excluding National Capital Region) 38 62 16
2020 Quebec (excluding National Capital Region) 46 54 48
2020 Nova Scotia 37 63 13

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 62 20 5 2 1 4 6 91 3 476
2020 Ontario (excluding National Capital Region) 46 24 17 7 0 0 6 75 7 17
2020 Quebec (excluding National Capital Region) 48 15 19 4 0 4 11 74 4 48
2020 Nova Scotia 86 0 0 0 0 0 14 100 0 13

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 61 24 6 5 3 0 0 85 9 477
2020 Ontario (excluding National Capital Region) 52 37 5 5 0 0 0 90 5 17
2020 Quebec (excluding National Capital Region) 51 32 6 4 7 0 0 83 11 48
2020 Nova Scotia 58 34 8 0 0 0 0 92 0 13
2019 National Capital Region 56 28 8 4 4 0 0 84 8 587
2019 Ontario (excluding National Capital Region) 64 20 0 16 0 0 0 84 16 16
2019 Quebec (excluding National Capital Region) 55 33 5 3 2 2 0 90 5 52
2019 British Columbia 73 13 9 5 0 0 0 86 5 15
2019 Nova Scotia 72 19 5 0 4 0 0 91 4 18
2018 National Capital Region 46 29 9 9 5 1 1 76 15 474
2018 Ontario (excluding National Capital Region) 40 53 7 0 0 0 0 93 0 12
2018 Quebec (excluding National Capital Region) 52 30 7 7 2 2 0 84 9 52
2017 National Capital Region 51 27 9 7 5 0 0 79 12 499
2017 Ontario (excluding National Capital Region) 55 22 15 7 0 0 0 78 7 14
2017 Quebec (excluding National Capital Region) 52 35 10 2 0 0 0 88 2 42
2017 British Columbia 48 40 0 6 6 0 0 88 12 15
2017 Nova Scotia 36 38 8 0 9 10 0 81 10 11
2014 National Capital Region 43 31 11 9 6 0 0 74 15 505
2014 Ontario (excluding National Capital Region) 60 18 21 0 0 0 0 79 0 16
2014 Quebec (excluding National Capital Region) 50 26 8 5 8 3 0 79 14 39
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 45 29 11 7 2 6 0 79 10 478
2020 Ontario (excluding National Capital Region) 36 12 24 11 5 12 0 54 19 17
2020 Quebec (excluding National Capital Region) 34 26 16 4 0 20 0 74 5 48
2020 Nova Scotia 42 35 15 0 0 8 0 83 0 13
2019 National Capital Region 37 36 12 5 3 7 0 78 9 580
2019 Ontario (excluding National Capital Region) 45 23 14 12 0 5 0 72 13 15
2019 Quebec (excluding National Capital Region) 34 33 14 4 0 15 0 79 5 52
2019 British Columbia 62 27 5 0 0 6 0 95 0 15
2019 Nova Scotia 67 8 4 9 0 12 0 85 11 18
2018 National Capital Region 35 34 14 5 3 9 0 76 9 475
2018 Ontario (excluding National Capital Region) 40 38 11 0 0 11 0 88 0 12
2018 Quebec (excluding National Capital Region) 31 35 10 7 3 12 2 76 12 52
2017 National Capital Region 28 35 15 9 4 8 0 70 14 500
2017 Ontario (excluding National Capital Region) 35 16 28 13 7 0 0 51 21 14
2017 Quebec (excluding National Capital Region) 23 42 14 10 2 9 0 72 13 43
2017 British Columbia 19 46 13 7 8 6 0 70 16 15
2017 Nova Scotia 39 44 0 0 9 8 0 91 9 11
2014 National Capital Region 24 38 17 7 4 10 0 69 12 505
2014 Ontario (excluding National Capital Region) 42 35 7 10 0 7 0 82 11 16
2014 Quebec (excluding National Capital Region) 22 28 19 5 5 21 0 64 13 39

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 38 34 14 9 4 0 0 73 13 475
2020 Ontario (excluding National Capital Region) 22 26 29 23 0 0 0 48 23 17
2020 Quebec (excluding National Capital Region) 29 34 18 7 6 6 0 67 14 47
2020 Nova Scotia 29 48 15 8 0 0 0 77 8 13
2019 National Capital Region 32 39 15 7 5 2 0 73 12 579
2019 Ontario (excluding National Capital Region) 42 21 21 11 0 5 0 66 12 16
2019 Quebec (excluding National Capital Region) 33 31 21 5 0 9 0 71 6 51
2019 British Columbia 67 33 0 0 0 0 0 100 0 15
2019 Nova Scotia 57 28 5 9 0 0 0 85 9 18
2018 National Capital Region 33 35 17 9 4 1 0 69 14 472
2018 Ontario (excluding National Capital Region) 47 8 15 18 0 11 0 62 20 12
2018 Quebec (excluding National Capital Region) 28 40 12 4 6 10 0 75 11 52
2017 National Capital Region 24 41 13 12 6 3 1 68 18 500
2017 Ontario (excluding National Capital Region) 29 20 21 15 7 8 0 53 24 14
2017 Quebec (excluding National Capital Region) 21 46 14 9 7 2 0 68 17 43
2017 British Columbia 12 41 27 12 8 0 0 53 20 15
2017 Nova Scotia 39 36 17 0 9 0 0 75 9 11
2014 National Capital Region 22 37 20 12 7 3 0 60 19 505
2014 Ontario (excluding National Capital Region) 35 24 25 7 10 0 0 59 17 16
2014 Quebec (excluding National Capital Region) 24 26 26 10 5 8 0 54 17 39

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 27 35 13 15 5 5 0 66 21 477
2020 Ontario (excluding National Capital Region) 11 25 11 47 0 7 0 38 50 17
2020 Quebec (excluding National Capital Region) 16 24 21 18 9 12 0 46 30 48
2020 Nova Scotia 22 42 14 22 0 0 0 64 22 13
2019 National Capital Region 24 37 16 11 5 7 0 65 17 579
2019 Ontario (excluding National Capital Region) 21 42 5 32 0 0 0 63 32 15
2019 Quebec (excluding National Capital Region) 16 42 19 10 0 14 0 67 11 50
2019 British Columbia 37 42 9 5 0 6 0 85 5 15
2019 Nova Scotia 26 48 6 15 5 0 0 74 20 18
2018 National Capital Region 22 32 21 12 6 6 0 59 19 474
2018 Ontario (excluding National Capital Region) 15 41 19 14 0 11 0 62 16 12
2018 Quebec (excluding National Capital Region) 15 39 21 6 6 13 0 62 13 52
2017 National Capital Region 15 39 19 14 7 6 1 58 22 499
2017 Ontario (excluding National Capital Region) 23 28 28 14 7 0 0 51 21 14
2017 Quebec (excluding National Capital Region) 16 26 30 8 5 16 0 50 15 43
2017 British Columbia 6 39 20 26 8 0 0 45 35 15
2017 Nova Scotia 10 39 18 25 9 0 0 49 33 11
2014 National Capital Region 12 33 22 17 9 8 0 49 28 505
2014 Ontario (excluding National Capital Region) 23 11 11 26 23 7 0 37 52 16
2014 Quebec (excluding National Capital Region) 12 33 16 11 10 18 0 55 26 39

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 29 37 12 16 4 2 0 66 21 477
2020 Ontario (excluding National Capital Region) 11 43 10 36 0 0 0 54 36 17
2020 Quebec (excluding National Capital Region) 21 33 17 17 6 6 0 57 25 46
2020 Nova Scotia 15 55 15 8 7 0 0 70 15 13
2019 National Capital Region 22 36 18 12 7 4 0 61 20 579
2019 Ontario (excluding National Capital Region) 18 41 10 16 14 0 0 60 30 15
2019 Quebec (excluding National Capital Region) 27 36 17 13 2 5 0 67 16 52
2019 British Columbia 26 42 14 11 0 7 0 73 12 14
2019 Nova Scotia 7 57 20 16 0 0 0 64 16 18
2018 National Capital Region 19 35 19 17 6 3 0 56 24 475
2018 Ontario (excluding National Capital Region) 22 37 8 32 0 0 0 59 32 12
2018 Quebec (excluding National Capital Region) 12 28 31 14 6 8 0 44 22 51
2017 National Capital Region 17 42 18 14 8 2 0 60 22 499
2017 Ontario (excluding National Capital Region) 16 40 15 8 7 15 0 65 18 14
2017 Quebec (excluding National Capital Region) 18 32 26 8 5 12 0 57 14 43
2017 British Columbia 6 28 26 20 21 0 0 34 40 15
2017 Nova Scotia 10 46 28 8 9 0 0 56 17 11
2014 National Capital Region 12 36 20 18 10 2 0 50 29 504
2014 Ontario (excluding National Capital Region) 35 18 11 13 23 0 0 53 36 16
2014 Quebec (excluding National Capital Region) 10 33 26 8 10 13 0 49 21 39

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 69 19 8 3 0 1 0 88 3 477
2020 Ontario (excluding National Capital Region) 60 26 7 0 0 6 0 92 0 16
2020 Quebec (excluding National Capital Region) 57 38 0 3 0 2 0 97 3 48
2020 Nova Scotia 87 13 0 0 0 0 0 100 0 13
2019 National Capital Region 66 24 6 1 0 2 0 92 2 581
2019 Ontario (excluding National Capital Region) 72 11 16 0 0 0 0 84 0 16
2019 Quebec (excluding National Capital Region) 63 29 4 4 0 0 0 92 4 52
2019 British Columbia 95 5 0 0 0 0 0 100 0 15
2019 Nova Scotia 68 27 5 0 0 0 0 95 0 18
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 34 45 11 7 1 1 0 80 9 478
2020 Ontario (excluding National Capital Region) 30 60 10 0 0 0 0 90 0 17
2020 Quebec (excluding National Capital Region) 24 46 14 6 2 8 0 76 9 48
2020 Nova Scotia 15 77 0 8 0 0 0 92 8 13
2019 National Capital Region 33 47 10 8 2 1 0 80 9 584
2019 Ontario (excluding National Capital Region) 29 42 21 8 0 0 0 71 8 16
2019 Quebec (excluding National Capital Region) 32 44 14 6 0 4 0 79 6 52
2019 British Columbia 56 36 8 0 0 0 0 92 0 15
2019 Nova Scotia 36 46 0 18 0 0 0 82 18 18
2018 National Capital Region 35 41 14 7 2 2 0 77 9 472
2018 Ontario (excluding National Capital Region) 33 33 8 18 7 0 0 67 25 12
2018 Quebec (excluding National Capital Region) 20 51 11 11 3 3 0 74 14 52
2017 National Capital Region 28 44 16 8 3 2 0 73 11 500
2017 Ontario (excluding National Capital Region) 8 47 22 22 0 0 0 55 22 14
2017 Quebec (excluding National Capital Region) 21 45 17 9 5 2 0 68 15 42
2017 British Columbia 27 53 19 0 0 0 0 81 0 15
2017 Nova Scotia 11 20 0 44 25 0 0 31 69 11
2014 National Capital Region 27 43 15 11 4 1 0 71 15 505
2014 Ontario (excluding National Capital Region) 30 30 17 7 16 0 0 60 23 16
2014 Quebec (excluding National Capital Region) 22 23 32 13 5 6 0 47 19 39

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 21 41 19 13 4 1 0 63 17 478
2020 Ontario (excluding National Capital Region) 5 71 18 0 5 0 0 76 5 17
2020 Quebec (excluding National Capital Region) 9 45 18 15 8 4 0 56 25 48
2020 Nova Scotia 0 57 27 8 8 0 0 57 16 13
2019 National Capital Region 18 41 19 13 4 4 0 62 18 581
2019 Ontario (excluding National Capital Region) 21 44 30 0 0 5 0 69 0 15
2019 Quebec (excluding National Capital Region) 19 41 18 14 0 8 0 65 15 52
2019 British Columbia 52 43 5 0 0 0 0 95 0 15
2019 Nova Scotia 7 54 10 18 11 0 0 61 28 18

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 49 35 8 3 3 1 1 85 7 478
2020 Ontario (excluding National Capital Region) 31 26 18 25 0 0 0 57 25 16
2020 Quebec (excluding National Capital Region) 39 42 10 0 3 4 2 87 3 48
2020 Nova Scotia 59 41 0 0 0 0 0 100 0 13
2019 National Capital Region 41 36 9 7 4 2 1 79 12 583
2019 Ontario (excluding National Capital Region) 46 23 13 18 0 0 0 69 18 15
2019 Quebec (excluding National Capital Region) 32 31 13 14 0 7 3 70 16 52
2019 British Columbia 46 37 9 8 0 0 0 83 8 15
2019 Nova Scotia 37 27 16 0 0 20 0 80 0 18
2018 National Capital Region 29 36 14 13 4 3 2 68 18 473
2018 Ontario (excluding National Capital Region) 29 45 8 18 0 0 0 74 18 12
2018 Quebec (excluding National Capital Region) 31 46 13 5 3 2 0 78 9 52
2017 National Capital Region 35 34 15 10 3 3 1 71 13 499
2017 Ontario (excluding National Capital Region) 37 47 0 0 0 8 8 100 0 13
2017 Quebec (excluding National Capital Region) 28 45 10 5 7 5 0 76 13 42
2017 British Columbia 42 38 13 0 0 0 7 86 0 15
2017 Nova Scotia 74 26 0 0 0 0 0 100 0 11
2014 National Capital Region 30 41 10 10 5 4 1 74 15 505
2014 Ontario (excluding National Capital Region) 43 28 17 0 0 7 6 80 0 16
2014 Quebec (excluding National Capital Region) 44 31 5 5 5 8 0 83 11 39

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 48 36 10 4 2 0 0 84 6 476
2020 Ontario (excluding National Capital Region) 38 37 24 0 0 0 0 76 0 16
2020 Quebec (excluding National Capital Region) 34 41 14 7 0 4 0 78 7 48
2020 Nova Scotia 51 41 8 0 0 0 0 92 0 13
2019 National Capital Region 38 40 14 4 3 2 0 79 6 585
2019 Ontario (excluding National Capital Region) 54 18 28 0 0 0 0 72 0 15
2019 Quebec (excluding National Capital Region) 26 47 19 4 0 4 0 76 4 52
2019 British Columbia 57 43 0 0 0 0 0 100 0 15
2019 Nova Scotia 59 30 11 0 0 0 0 89 0 18
2018 National Capital Region 36 40 15 6 2 1 1 77 8 474
2018 Ontario (excluding National Capital Region) 40 33 15 11 0 0 0 74 11 12
2018 Quebec (excluding National Capital Region) 28 41 23 0 4 4 0 72 4 51

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 28 21 18 12 7 9 4 57 22 477
2020 Ontario (excluding National Capital Region) 35 20 22 6 5 11 0 62 13 17
2020 Quebec (excluding National Capital Region) 15 36 17 10 5 10 7 62 17 48
2020 Nova Scotia 34 41 8 9 0 8 0 81 10 12
2019 National Capital Region 21 24 19 11 9 12 4 53 24 586
2019 Ontario (excluding National Capital Region) 13 30 38 5 9 5 0 46 15 15
2019 Quebec (excluding National Capital Region) 26 26 21 13 2 9 3 60 17 52
2019 British Columbia 26 18 19 5 0 32 0 64 8 15
2019 Nova Scotia 31 20 29 4 4 12 0 58 9 18
2018 National Capital Region 18 21 19 14 10 13 4 48 30 473
2018 Ontario (excluding National Capital Region) 7 15 18 8 7 36 8 40 27 12
2018 Quebec (excluding National Capital Region) 27 33 16 6 8 7 2 66 16 52
2017 National Capital Region 15 22 21 12 14 10 5 44 32 499
2017 Ontario (excluding National Capital Region) 7 13 7 30 0 34 8 36 51 14
2017 Quebec (excluding National Capital Region) 19 21 27 22 0 9 2 46 24 42
2017 British Columbia 6 44 12 6 12 6 14 63 22 15
2017 Nova Scotia 0 38 26 0 9 8 19 52 12 11
2014 National Capital Region 13 18 21 15 14 13 7 39 36 505
2014 Ontario (excluding National Capital Region) 24 7 36 12 0 16 6 40 15 16
2014 Quebec (excluding National Capital Region) 25 31 3 10 13 16 3 68 29 39

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 31 33 15 14 6 2 0 65 20 476
2020 Ontario (excluding National Capital Region) 11 37 11 30 11 0 0 48 41 17
2020 Quebec (excluding National Capital Region) 20 34 22 15 8 2 0 54 23 48
2020 Nova Scotia 35 26 16 23 0 0 0 61 23 13
2019 National Capital Region 25 36 15 13 7 3 0 64 21 581
2019 Ontario (excluding National Capital Region) 21 26 24 23 5 0 0 47 28 15
2019 Quebec (excluding National Capital Region) 22 39 21 8 7 3 0 63 15 52
2019 British Columbia 34 61 0 5 0 0 0 95 5 15
2019 Nova Scotia 32 43 0 19 0 6 0 80 20 18
2018 National Capital Region 23 35 17 13 8 4 0 61 21 472
2018 Ontario (excluding National Capital Region) 21 22 18 19 11 8 0 47 33 12
2018 Quebec (excluding National Capital Region) 19 40 21 9 7 3 0 61 16 52
2017 National Capital Region 29 35 16 10 6 4 1 66 17 499
2017 Ontario (excluding National Capital Region) 51 20 15 0 7 7 0 76 8 14
2017 Quebec (excluding National Capital Region) 26 35 16 12 7 5 0 63 20 43
2017 British Columbia 6 53 15 13 6 6 0 63 20 15
2017 Nova Scotia 0 37 10 26 17 10 0 42 48 11
2014 National Capital Region 24 36 15 13 11 1 1 61 24 505
2014 Ontario (excluding National Capital Region) 30 10 12 19 23 6 0 42 44 16
2014 Quebec (excluding National Capital Region) 25 29 26 3 8 8 3 60 11 39

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 22 26 14 18 15 3 3 50 35 477
2020 Ontario (excluding National Capital Region) 5 25 23 18 23 0 5 32 43 17
2020 Quebec (excluding National Capital Region) 16 33 9 20 19 2 2 50 40 48
2020 Nova Scotia 28 19 15 24 8 0 6 50 33 13
2019 National Capital Region 20 26 13 19 16 3 3 49 37 586
2019 Ontario (excluding National Capital Region) 21 14 19 16 25 0 5 37 43 15
2019 Quebec (excluding National Capital Region) 18 16 27 18 10 6 5 38 31 52
2019 British Columbia 29 23 17 14 18 0 0 52 32 15
2019 Nova Scotia 22 9 23 22 5 0 19 38 34 18
2018 National Capital Region 16 24 16 17 20 3 4 43 40 475
2018 Ontario (excluding National Capital Region) 15 15 18 25 19 0 7 32 48 12
2018 Quebec (excluding National Capital Region) 18 33 20 13 11 3 2 53 26 52
2017 National Capital Region 15 22 15 18 23 3 4 40 44 500
2017 Ontario (excluding National Capital Region) 43 8 0 19 15 7 8 60 40 14
2017 Quebec (excluding National Capital Region) 13 28 12 5 30 7 4 47 39 43
2017 British Columbia 13 40 7 12 28 0 0 53 40 15
2017 Nova Scotia 9 0 18 41 9 22 0 12 65 10
2014 National Capital Region 11 19 18 20 26 3 3 32 49 505
2014 Ontario (excluding National Capital Region) 6 17 16 25 29 0 6 25 58 16
2014 Quebec (excluding National Capital Region) 9 18 15 13 34 8 3 30 52 39

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 55 18 13 6 5 1 4 76 11 478
2020 Ontario (excluding National Capital Region) 44 44 6 6 0 0 0 88 6 16
2020 Quebec (excluding National Capital Region) 55 15 5 13 0 0 13 80 14 47
2020 Nova Scotia 80 20 0 0 0 0 0 100 0 13
2019 National Capital Region 51 22 13 6 3 0 6 77 9 583
2019 Ontario (excluding National Capital Region) 30 31 13 14 8 0 5 63 23 16
2019 Quebec (excluding National Capital Region) 66 19 8 4 2 0 2 86 6 52
2019 British Columbia 44 43 13 0 0 0 0 87 0 15
2019 Nova Scotia 74 26 0 0 0 0 0 100 0 17

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 51 24 13 7 3 1 2 77 10 473
2020 Ontario (excluding National Capital Region) 28 20 24 28 0 0 0 48 28 14
2020 Quebec (excluding National Capital Region) 45 21 13 8 6 0 6 71 15 48
2020 Nova Scotia 37 43 20 0 0 0 0 80 0 13
2019 National Capital Region 53 19 15 4 3 1 4 76 8 583
2019 Ontario (excluding National Capital Region) 18 21 41 14 0 0 5 42 15 15
2019 Quebec (excluding National Capital Region) 43 24 6 12 8 4 4 73 21 52
2019 British Columbia 56 44 0 0 0 0 0 100 0 15
2019 Nova Scotia 54 22 18 0 5 0 0 76 5 17

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 77 8 6 2 3 1 3 88 6 475
2020 Ontario (excluding National Capital Region) 61 13 7 6 6 7 0 80 12 16
2020 Quebec (excluding National Capital Region) 68 12 0 0 5 8 8 94 6 48
2020 Nova Scotia 94 6 0 0 0 0 0 100 0 13
2019 National Capital Region 76 8 4 2 2 3 5 91 5 582
2019 Ontario (excluding National Capital Region) 67 23 0 0 0 5 5 100 0 15
2019 Quebec (excluding National Capital Region) 74 14 4 4 0 3 2 91 4 52
2019 British Columbia 100 0 0 0 0 0 0 100 0 15
2019 Nova Scotia 96 0 0 0 0 4 0 100 0 17

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 76 9 5 1 2 1 7 92 3 477
2020 Ontario (excluding National Capital Region) 68 26 6 0 0 0 0 94 0 16
2020 Quebec (excluding National Capital Region) 69 4 6 2 0 2 16 90 3 48
2020 Nova Scotia 100 0 0 0 0 0 0 100 0 13
2019 National Capital Region 76 7 3 0 2 0 11 94 3 582
2019 Ontario (excluding National Capital Region) 72 9 9 0 0 0 10 90 0 15
2019 Quebec (excluding National Capital Region) 71 9 6 0 0 3 11 93 0 52
2019 British Columbia 83 8 0 0 0 0 9 100 0 15
2019 Nova Scotia 95 0 0 0 0 0 5 100 0 18

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 26 44 16 10 2 2 0 72 12 477
2020 Ontario (excluding National Capital Region) 12 42 18 17 5 5 0 57 23 17
2020 Quebec (excluding National Capital Region) 22 49 18 9 0 2 0 72 9 48
2020 Nova Scotia 30 54 8 8 0 0 0 84 8 13
2019 National Capital Region 24 46 16 8 2 4 0 74 10 583
2019 Ontario (excluding National Capital Region) 17 44 13 26 0 0 0 61 26 16
2019 Quebec (excluding National Capital Region) 21 26 31 12 0 9 0 52 13 52
2019 British Columbia 51 35 14 0 0 0 0 86 0 15
2019 Nova Scotia 13 59 28 0 0 0 0 72 0 18
2018 National Capital Region 26 38 20 8 4 4 0 67 12 473
2018 Ontario (excluding National Capital Region) 22 29 37 0 0 11 0 58 0 12
2018 Quebec (excluding National Capital Region) 19 43 20 6 3 8 0 67 11 52
2017 National Capital Region 23 40 19 9 6 3 1 65 15 500
2017 Ontario (excluding National Capital Region) 13 43 21 0 0 7 16 73 0 14
2017 Quebec (excluding National Capital Region) 25 37 17 7 10 5 0 64 18 43
2017 British Columbia 6 59 20 7 8 0 0 65 15 15
2017 Nova Scotia 28 45 18 10 0 0 0 72 10 11

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 45 36 9 6 3 1 0 82 9 476
2020 Ontario (excluding National Capital Region) 36 25 12 16 11 0 0 61 27 17
2020 Quebec (excluding National Capital Region) 40 34 14 8 0 4 0 77 8 48
2020 Nova Scotia 66 34 0 0 0 0 0 100 0 13
2019 National Capital Region 47 36 10 5 2 1 0 84 7 579
2019 Ontario (excluding National Capital Region) 35 56 9 0 0 0 0 91 0 15
2019 Quebec (excluding National Capital Region) 35 40 18 2 0 6 0 79 2 50
2019 British Columbia 70 30 0 0 0 0 0 100 0 15
2019 Nova Scotia 69 13 12 5 0 0 0 82 5 18
2018 National Capital Region 47 38 8 4 1 1 0 86 6 473
2018 Ontario (excluding National Capital Region) 59 22 0 11 7 0 0 82 18 12
2018 Quebec (excluding National Capital Region) 41 43 6 4 2 4 0 88 6 52
2017 National Capital Region 43 41 9 3 1 3 0 86 4 499
2017 Ontario (excluding National Capital Region) 43 34 7 0 7 8 0 84 8 14
2017 Quebec (excluding National Capital Region) 46 42 5 0 5 2 0 90 5 43
2017 British Columbia 42 46 12 0 0 0 0 88 0 15
2017 Nova Scotia 48 44 0 8 0 0 0 92 8 11
2014 National Capital Region 42 37 11 6 2 3 0 81 8 505
2014 Ontario (excluding National Capital Region) 42 40 12 0 0 7 0 87 0 16
2014 Quebec (excluding National Capital Region) 30 36 16 5 3 8 3 73 9 39

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 51 35 8 4 1 1 0 87 5 478
2020 Ontario (excluding National Capital Region) 43 35 12 5 5 0 0 78 10 17
2020 Quebec (excluding National Capital Region) 41 40 9 9 0 2 0 82 9 47
2020 Nova Scotia 65 35 0 0 0 0 0 100 0 12
2019 National Capital Region 55 33 7 2 0 2 1 91 2 583
2019 Ontario (excluding National Capital Region) 35 51 9 0 0 5 0 91 0 15
2019 Quebec (excluding National Capital Region) 54 26 18 0 0 3 0 82 0 52
2019 British Columbia 87 13 0 0 0 0 0 100 0 15
2019 Nova Scotia 73 16 5 0 5 0 0 89 5 18
2018 National Capital Region 48 36 10 2 1 2 0 86 3 473
2018 Ontario (excluding National Capital Region) 59 8 11 7 0 15 0 79 8 12
2018 Quebec (excluding National Capital Region) 41 37 13 2 2 3 2 82 4 52
2017 National Capital Region 45 35 11 3 3 2 1 83 6 500
2017 Ontario (excluding National Capital Region) 36 34 15 8 0 7 0 76 8 14
2017 Quebec (excluding National Capital Region) 36 38 5 2 7 12 0 84 11 43
2017 British Columbia 34 47 13 0 6 0 0 81 6 15
2017 Nova Scotia 21 63 16 0 0 0 0 84 0 11
2014 National Capital Region 41 38 11 3 3 5 0 83 6 505
2014 Ontario (excluding National Capital Region) 47 27 13 0 7 6 0 78 7 16
2014 Quebec (excluding National Capital Region) 35 23 18 5 0 13 5 71 7 39

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 48 34 10 4 2 2 0 84 6 477
2020 Ontario (excluding National Capital Region) 41 47 7 5 0 0 0 89 5 17
2020 Quebec (excluding National Capital Region) 34 45 6 8 2 4 0 83 11 48
2020 Nova Scotia 47 53 0 0 0 0 0 100 0 13

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 51 29 8 7 3 1 2 82 10 478
2020 Ontario (excluding National Capital Region) 23 41 25 11 0 0 0 64 11 17
2020 Quebec (excluding National Capital Region) 39 30 10 12 4 2 3 73 17 48
2020 Nova Scotia 72 0 0 8 0 13 7 90 10 13

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 59 31 7 2 1 0 0 90 3 477
2020 Ontario (excluding National Capital Region) 47 31 22 0 0 0 0 78 0 17
2020 Quebec (excluding National Capital Region) 61 29 6 5 0 0 0 90 5 48
2020 Nova Scotia 86 14 0 0 0 0 0 100 0 13
2019 National Capital Region 62 29 5 3 1 0 0 91 4 582
2019 Ontario (excluding National Capital Region) 51 40 9 0 0 0 0 91 0 15
2019 Quebec (excluding National Capital Region) 63 28 8 0 0 0 0 92 0 52
2019 British Columbia 88 12 0 0 0 0 0 100 0 15
2019 Nova Scotia 81 8 5 0 5 0 0 89 5 18
2018 National Capital Region 53 34 8 3 2 0 0 87 5 474
2018 Ontario (excluding National Capital Region) 74 15 0 11 0 0 0 89 11 12
2018 Quebec (excluding National Capital Region) 61 29 3 5 2 0 0 90 6 52
2017 National Capital Region 46 39 8 3 3 0 0 86 6 499
2017 Ontario (excluding National Capital Region) 42 34 7 7 0 8 0 84 8 14
2017 Quebec (excluding National Capital Region) 55 35 7 2 0 0 0 91 2 43
2017 British Columbia 32 62 6 0 0 0 0 94 0 15
2017 Nova Scotia 56 36 8 0 0 0 0 92 0 11
2014 National Capital Region 47 36 10 4 3 0 0 83 7 504
2014 Ontario (excluding National Capital Region) 64 19 7 0 0 10 0 93 0 16
2014 Quebec (excluding National Capital Region) 42 39 13 3 3 0 0 82 5 39

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 47 31 13 6 2 0 0 78 8 476
2020 Ontario (excluding National Capital Region) 30 30 18 22 0 0 0 60 22 17
2020 Quebec (excluding National Capital Region) 36 32 19 7 4 2 0 70 11 47
2020 Nova Scotia 44 34 22 0 0 0 0 78 0 13
2019 National Capital Region 50 31 11 5 2 1 0 82 7 583
2019 Ontario (excluding National Capital Region) 37 19 28 0 7 9 0 61 8 15
2019 Quebec (excluding National Capital Region) 51 30 12 2 3 1 0 83 5 52
2019 British Columbia 54 46 0 0 0 0 0 100 0 15
2019 Nova Scotia 77 9 9 4 0 0 0 86 4 18
2018 National Capital Region 42 32 15 7 3 1 0 74 11 473
2018 Ontario (excluding National Capital Region) 37 37 18 7 0 0 0 75 7 12
2018 Quebec (excluding National Capital Region) 52 28 11 2 4 3 0 83 6 50
2017 National Capital Region 38 34 14 8 6 0 0 71 14 498
2017 Ontario (excluding National Capital Region) 22 50 6 15 7 0 0 72 22 14
2017 Quebec (excluding National Capital Region) 32 38 12 8 6 5 0 73 15 43
2017 British Columbia 13 41 25 8 7 6 0 57 16 15
2017 Nova Scotia 29 46 17 8 0 0 0 75 8 11
2014 National Capital Region 30 38 17 8 6 1 0 68 14 505
2014 Ontario (excluding National Capital Region) 47 25 6 7 10 7 0 76 18 16
2014 Quebec (excluding National Capital Region) 16 44 21 5 13 0 0 60 18 39

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 47 32 12 8 2 0 0 79 9 469
2020 Ontario (excluding National Capital Region) 25 32 17 26 0 0 0 57 26 16
2020 Quebec (excluding National Capital Region) 30 46 12 7 4 2 0 77 11 48
2020 Nova Scotia 58 13 21 8 0 0 0 71 8 13
2019 National Capital Region 46 33 11 6 3 1 0 80 9 583
2019 Ontario (excluding National Capital Region) 31 24 28 9 7 0 0 56 16 15
2019 Quebec (excluding National Capital Region) 41 36 20 0 3 0 0 77 3 52
2019 British Columbia 62 33 5 0 0 0 0 95 0 15
2019 Nova Scotia 77 14 5 4 0 0 0 91 4 18
2018 National Capital Region 38 37 14 8 3 1 0 75 11 473
2018 Ontario (excluding National Capital Region) 40 40 20 0 0 0 0 80 0 11
2018 Quebec (excluding National Capital Region) 41 41 8 5 4 2 0 83 9 52
2017 National Capital Region 35 37 13 8 5 0 0 73 14 500
2017 Ontario (excluding National Capital Region) 22 42 21 7 7 0 0 64 15 14
2017 Quebec (excluding National Capital Region) 27 42 19 7 4 0 0 69 12 43
2017 British Columbia 21 27 44 0 8 0 0 48 8 15
2017 Nova Scotia 39 45 8 8 0 0 0 84 8 11
2014 National Capital Region 29 42 15 8 6 0 0 72 14 504
2014 Ontario (excluding National Capital Region) 47 25 6 12 10 0 0 72 22 16
2014 Quebec (excluding National Capital Region) 17 46 18 13 5 0 0 63 19 39

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 40 27 15 11 6 2 0 68 17 477
2020 Ontario (excluding National Capital Region) 11 18 29 31 11 0 0 29 42 17
2020 Quebec (excluding National Capital Region) 27 37 12 12 9 2 2 67 21 48
2020 Nova Scotia 50 14 7 21 0 0 8 70 23 13
2019 National Capital Region 41 22 14 11 9 2 1 65 21 585
2019 Ontario (excluding National Capital Region) 23 22 24 14 16 0 0 45 30 15
2019 Quebec (excluding National Capital Region) 29 23 25 12 1 9 0 57 15 52
2019 British Columbia 30 13 19 13 0 25 0 57 17 15
2019 Nova Scotia 41 15 11 20 0 13 0 64 23 18
2018 National Capital Region 32 25 18 12 9 4 1 59 22 475
2018 Ontario (excluding National Capital Region) 22 16 44 18 0 0 0 38 18 12
2018 Quebec (excluding National Capital Region) 34 29 16 2 11 8 0 68 14 52
2017 National Capital Region 31 23 20 11 11 4 1 56 23 500
2017 Ontario (excluding National Capital Region) 21 6 6 37 15 15 0 32 61 14
2017 Quebec (excluding National Capital Region) 25 27 15 10 16 5 2 56 28 43
2017 British Columbia 13 21 32 12 15 6 0 37 29 15
2017 Nova Scotia 18 27 11 34 0 10 0 50 38 11
2014 National Capital Region 29 24 17 14 13 3 1 56 27 504
2014 Ontario (excluding National Capital Region) 29 18 25 7 16 0 6 50 24 16
2014 Quebec (excluding National Capital Region) 14 20 22 16 18 10 0 38 38 39
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 National Capital Region 38 32 30 478
2020 Ontario (excluding National Capital Region) 50 29 21 17
2020 Quebec (excluding National Capital Region) 37 33 30 48
2020 Nova Scotia 34 27 39 13
2019 National Capital Region 41 26 33 586
2019 Ontario (excluding National Capital Region) 61 17 22 16
2019 Quebec (excluding National Capital Region) 40 21 39 52
2019 British Columbia 55 12 33 15
2019 Nova Scotia 51 22 27 18
2018 National Capital Region 40 27 33 477
2018 Ontario (excluding National Capital Region) 59 23 18 12
2018 Quebec (excluding National Capital Region) 40 35 25 52
2017 National Capital Region 39 27 34 500
2017 Ontario (excluding National Capital Region) 36 22 42 14
2017 Quebec (excluding National Capital Region) 32 24 44 43
2017 British Columbia 32 20 47 15
2017 Nova Scotia 56 16 28 11
2014 National Capital Region 44 29 27 505
2014 Ontario (excluding National Capital Region) 25 35 41 16
2014 Quebec (excluding National Capital Region) 28 28 44 39

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 National Capital Region 15 26 51 1 1 5 182
2020 Quebec (excluding National Capital Region) 0 17 70 7 0 6 18
2019 National Capital Region 8 21 49 3 10 10 234
2019 Quebec (excluding National Capital Region) 15 22 40 0 17 6 21
2018 National Capital Region 11 23 52 2 7 5 189
2018 Quebec (excluding National Capital Region) 4 27 57 4 7 0 21
2017 National Capital Region 16 15 57 1 6 5 195
2017 Quebec (excluding National Capital Region) 22 14 43 13 0 8 14
2014 National Capital Region 13 14 61 5 9999 7 221
2014 Quebec (excluding National Capital Region) 16 8 66 0 9999 9 11
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 10 90 478
2020 British Columbia 0 100 10
2020 Nova Scotia 0 100 13
2019 National Capital Region 10 90 588
2019 British Columbia 0 100 15
2019 Nova Scotia 0 100 18
2018 National Capital Region 15 85 477

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 44 56 47
2019 National Capital Region 43 57 58
2018 National Capital Region 50 50 73

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 63 37 47
2019 National Capital Region 69 31 58
2018 National Capital Region 47 53 73

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 12 88 47
2018 National Capital Region 9 91 73

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 47
2019 National Capital Region 0 100 58
2018 National Capital Region 0 100 73

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 47
2018 National Capital Region 10 90 73

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 21 79 47
2019 National Capital Region 30 70 57
2018 National Capital Region 20 80 74

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 38 62 47
2019 National Capital Region 47 53 57
2018 National Capital Region 39 61 74

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 49 51 47
2019 National Capital Region 49 51 57
2018 National Capital Region 49 51 74

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 44 56 47
2019 National Capital Region 40 60 57
2018 National Capital Region 39 61 74

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 29 71 47
2019 National Capital Region 31 69 57
2018 National Capital Region 32 68 74

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 61 39 47
2019 National Capital Region 51 49 57
2018 National Capital Region 57 43 74

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 32 68 47
2019 National Capital Region 27 73 57
2018 National Capital Region 23 77 74

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 57
2018 National Capital Region 0 100 74

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 47

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 17 83 47
2019 National Capital Region 14 86 57
2018 National Capital Region 10 90 74

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 42 58 47
2019 National Capital Region 45 55 57
2018 National Capital Region 38 62 74

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 15 85 57

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 19 81 57
2018 National Capital Region 19 81 74

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 72 28 47
2019 National Capital Region 41 59 56
2018 National Capital Region 52 48 74

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 33 67 47
2019 National Capital Region 30 70 56
2018 National Capital Region 30 70 74

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 17 83 56
2018 National Capital Region 10 90 74

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 11 89 56

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 11 89 47

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 12 88 47
2019 National Capital Region 21 79 56
2018 National Capital Region 14 86 74

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 12 88 47
2019 National Capital Region 17 83 56
2018 National Capital Region 9 91 74

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 17 83 47
2019 National Capital Region 24 76 56
2018 National Capital Region 24 76 74

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 11 89 70

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 23 77 70

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 8 92 70

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 19 81 70

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 12 88 70

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 9 91 70

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 7 93 70

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 18 82 70

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 26 74 70

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 32 68 70

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 46 54 70

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 6 94 70

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 19 81 70

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 22 16 14 4 3 33 8 64 12 475
2020 Ontario (excluding National Capital Region) 18 12 30 0 6 34 0 45 9 17
2020 Quebec (excluding National Capital Region) 18 17 10 2 7 34 12 66 16 48
2020 Nova Scotia 7 15 0 0 0 55 23 100 0 13
2019 National Capital Region 17 14 15 5 5 33 10 54 19 585
2019 Ontario (excluding National Capital Region) 8 14 31 7 0 40 0 37 12 15
2019 Quebec (excluding National Capital Region) 28 14 15 8 0 23 12 64 12 52
2019 British Columbia 21 5 0 10 0 64 0 72 28 15
2019 Nova Scotia 23 7 22 0 0 48 0 58 0 18
2018 National Capital Region 15 17 17 6 5 34 5 53 19 472
2018 Ontario (excluding National Capital Region) 8 8 22 0 0 54 9 43 0 11
2018 Quebec (excluding National Capital Region) 19 19 21 6 4 29 2 55 14 51
2017 National Capital Region 14 21 14 6 6 33 6 58 20 500
2017 Ontario (excluding National Capital Region) 15 8 0 7 7 47 16 60 40 14
2017 Quebec (excluding National Capital Region) 16 10 25 2 2 38 7 48 8 42
2017 British Columbia 0 25 21 8 0 25 20 46 15 15
2017 Nova Scotia 20 17 16 8 0 39 0 60 14 11
2014 National Capital Region 15 14 18 7 4 33 10 50 19 505
2014 Ontario (excluding National Capital Region) 13 10 22 0 0 42 13 51 0 16
2014 Quebec (excluding National Capital Region) 14 13 15 5 3 39 10 54 16 39

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 42 33 12 5 1 7 0 80 6 475
2020 Ontario (excluding National Capital Region) 23 29 30 6 0 11 0 59 7 17
2020 Quebec (excluding National Capital Region) 39 29 12 5 4 12 0 77 10 48
2020 Nova Scotia 52 35 0 0 0 13 0 100 0 13
2019 National Capital Region 39 32 13 5 2 9 1 79 7 586
2019 Ontario (excluding National Capital Region) 25 43 16 7 0 10 0 75 7 16
2019 Quebec (excluding National Capital Region) 35 36 11 9 0 10 0 78 10 52
2019 British Columbia 54 25 10 0 0 10 0 89 0 15
2019 Nova Scotia 73 27 0 0 0 0 0 100 0 18
2018 National Capital Region 35 30 14 6 2 11 1 74 10 473
2018 Ontario (excluding National Capital Region) 24 42 12 0 0 12 9 84 0 11
2018 Quebec (excluding National Capital Region) 30 34 12 5 2 16 0 77 9 51
2017 National Capital Region 28 33 16 6 3 13 2 71 10 500
2017 Ontario (excluding National Capital Region) 44 6 21 0 7 21 0 64 9 14
2017 Quebec (excluding National Capital Region) 21 37 15 4 0 19 3 75 6 42
2017 British Columbia 20 52 19 8 0 0 0 72 8 15
2017 Nova Scotia 57 35 8 0 0 0 0 92 0 11
2014 National Capital Region 23 31 17 6 3 17 2 67 11 505
2014 Ontario (excluding National Capital Region) 30 32 26 0 0 6 6 71 0 16
2014 Quebec (excluding National Capital Region) 25 15 21 8 0 26 5 58 11 39
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 9 91 478
2020 British Columbia 0 100 10
2020 Nova Scotia 0 100 13
2019 National Capital Region 8 92 586
2019 British Columbia 0 100 15
2019 Nova Scotia 0 100 18
2018 National Capital Region 5 95 477

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 33 67 39
2019 National Capital Region 29 71 48
2018 National Capital Region 36 64 25

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 83 17 39
2019 National Capital Region 79 21 48
2018 National Capital Region 80 20 25

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 39
2018 National Capital Region 0 100 25

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 39
2019 National Capital Region 0 100 48
2018 National Capital Region 0 100 25

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 39

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 0 100 25

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 0 100 25

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 28 72 39
2019 National Capital Region 18 82 46

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 12 88 39
2019 National Capital Region 17 83 46
2018 National Capital Region 22 78 25

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 16 84 39
2019 National Capital Region 11 89 46

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 39

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 16 84 39
2019 National Capital Region 21 79 46
2018 National Capital Region 28 72 25

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 19 81 39
2019 National Capital Region 17 83 46
2018 National Capital Region 23 77 25

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 39
2019 National Capital Region 0 100 46
2018 National Capital Region 0 100 25

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 39
2019 National Capital Region 0 100 46

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 14 86 39
2019 National Capital Region 10 90 46
2018 National Capital Region 24 76 25

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 0 100 39
2019 National Capital Region 0 100 46
2018 National Capital Region 0 100 25

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 17 83 39
2019 National Capital Region 22 78 46
2018 National Capital Region 18 82 25

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 46
2018 National Capital Region 0 100 25

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 22 78 39
2019 National Capital Region 36 64 46

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 34 66 39
2019 National Capital Region 20 80 46
2018 National Capital Region 33 67 25

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 19 81 25

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 0 100 25

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 0 100 25

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 46
2018 National Capital Region 0 100 25

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 0 100 25

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 17 83 39
2018 National Capital Region 20 80 25

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 9 91 46

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 49 51 39
2019 National Capital Region 47 53 46
2018 National Capital Region 47 53 25

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 20 80 25

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 0 100 25

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 25 75 25

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 54 46 25

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 0 100 25

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 59 41 25

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 22 15 14 2 3 35 8 66 10 474
2020 Ontario (excluding National Capital Region) 18 12 30 5 6 29 0 41 16 17
2020 Quebec (excluding National Capital Region) 15 18 11 4 0 40 12 69 9 48
2020 Nova Scotia 16 6 0 0 0 63 15 100 0 13
2019 National Capital Region 19 14 13 3 2 38 10 63 11 587
2019 Ontario (excluding National Capital Region) 7 18 38 0 5 32 0 37 7 16
2019 Quebec (excluding National Capital Region) 22 14 20 3 0 32 10 61 4 52
2019 British Columbia 39 0 5 0 0 42 14 88 0 15
2019 Nova Scotia 23 0 29 0 0 48 0 44 0 18
2018 National Capital Region 18 14 21 2 2 38 5 56 8 474
2018 Ontario (excluding National Capital Region) 0 0 26 0 7 67 0 0 21 12
2018 Quebec (excluding National Capital Region) 24 17 21 0 4 33 2 62 6 52
2017 National Capital Region 16 16 15 3 2 39 8 61 10 500
2017 Ontario (excluding National Capital Region) 8 7 21 8 15 41 0 27 38 14
2017 Quebec (excluding National Capital Region) 14 24 10 0 2 40 9 75 4 42
2017 British Columbia 0 15 41 0 0 25 20 26 0 15
2017 Nova Scotia 0 17 8 0 0 55 20 67 0 11
2014 National Capital Region 14 14 14 2 2 44 11 61 9 505
2014 Ontario (excluding National Capital Region) 13 0 32 0 0 42 13 29 0 16
2014 Quebec (excluding National Capital Region) 15 13 21 0 0 40 12 57 0 39

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 43 32 13 3 2 7 1 82 5 478
2020 Ontario (excluding National Capital Region) 31 31 26 6 0 6 0 66 6 16
2020 Quebec (excluding National Capital Region) 40 35 12 4 0 10 0 82 5 48
2020 Nova Scotia 67 20 0 0 0 13 0 100 0 13
2019 National Capital Region 41 32 13 2 2 9 1 80 5 587
2019 Ontario (excluding National Capital Region) 37 31 15 0 5 13 0 78 5 16
2019 Quebec (excluding National Capital Region) 38 39 15 3 0 6 0 81 3 52
2019 British Columbia 68 17 10 0 0 5 0 89 0 15
2019 Nova Scotia 78 17 5 0 0 0 0 95 0 18
2018 National Capital Region 35 33 13 3 2 13 1 79 6 474
2018 Ontario (excluding National Capital Region) 32 15 26 0 7 19 0 59 9 12
2018 Quebec (excluding National Capital Region) 32 36 12 0 4 15 0 81 5 52
2017 National Capital Region 31 34 14 3 2 12 3 77 6 499
2017 Ontario (excluding National Capital Region) 37 6 28 0 15 14 0 50 17 14
2017 Quebec (excluding National Capital Region) 21 34 16 0 2 27 0 75 3 41
2017 British Columbia 34 34 25 0 0 6 0 73 0 15
2017 Nova Scotia 47 25 8 0 0 20 0 90 0 11
2014 National Capital Region 25 33 14 2 3 22 1 76 6 504
2014 Ontario (excluding National Capital Region) 36 24 25 10 0 6 0 63 11 16
2014 Quebec (excluding National Capital Region) 25 21 21 0 0 27 7 68 0 39
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 31 19 21 13 14 0 2 51 28 477
2020 Ontario (excluding National Capital Region) 26 29 5 6 29 5 0 57 37 17
2020 Quebec (excluding National Capital Region) 35 9 18 13 19 0 6 47 34 48
2020 Nova Scotia 50 27 7 8 8 0 0 77 16 13

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 30 30 20 11 8 1 1 61 19 476
2020 Ontario (excluding National Capital Region) 24 29 23 19 5 0 0 53 24 17
2020 Quebec (excluding National Capital Region) 29 31 23 6 12 0 0 60 18 47
2020 Nova Scotia 36 42 14 0 8 0 0 78 8 13
2019 National Capital Region 23 27 24 11 15 0 1 50 25 586
2019 Ontario (excluding National Capital Region) 32 32 25 11 0 0 0 64 11 14
2019 Quebec (excluding National Capital Region) 21 17 22 18 19 2 0 39 39 52
2019 British Columbia 27 38 12 13 10 0 0 65 23 15
2019 Nova Scotia 38 22 33 0 7 0 0 60 7 18
2018 National Capital Region 19 23 25 14 16 0 3 43 31 476
2018 Ontario (excluding National Capital Region) 16 25 18 25 7 8 0 45 35 12
2018 Quebec (excluding National Capital Region) 25 7 31 18 17 2 0 33 35 52
2017 National Capital Region 16 25 21 16 20 0 3 42 37 496
2017 Ontario (excluding National Capital Region) 29 29 27 0 0 8 7 68 0 14
2017 Quebec (excluding National Capital Region) 16 11 25 19 22 0 8 29 44 43
2017 British Columbia 19 12 27 15 27 0 0 31 42 15
2017 Nova Scotia 10 29 25 8 28 0 0 39 36 11

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 20 31 21 16 11 0 0 52 27 478
2020 Ontario (excluding National Capital Region) 32 19 24 25 0 0 0 51 25 16
2020 Quebec (excluding National Capital Region) 36 26 27 2 10 0 0 62 12 48
2020 Nova Scotia 43 30 20 7 0 0 0 73 7 13
2019 National Capital Region 28 29 24 12 8 0 0 56 19 586
2019 Ontario (excluding National Capital Region) 40 30 10 21 0 0 0 69 21 16
2019 Quebec (excluding National Capital Region) 24 29 19 13 13 2 0 54 27 52
2019 British Columbia 33 18 25 10 5 8 0 56 17 15
2019 Nova Scotia 40 47 9 4 0 0 0 86 4 18
2018 National Capital Region 19 28 26 17 10 0 1 47 27 476
2018 Ontario (excluding National Capital Region) 15 26 18 14 18 0 8 45 35 12
2018 Quebec (excluding National Capital Region) 36 31 20 9 5 0 0 67 13 52
2017 National Capital Region 19 26 27 16 11 0 1 46 27 499
2017 Ontario (excluding National Capital Region) 21 27 29 7 8 0 8 52 16 14
2017 Quebec (excluding National Capital Region) 12 29 30 21 9 0 0 41 30 43
2017 British Columbia 6 22 32 14 26 0 0 28 40 15
2017 Nova Scotia 31 17 25 18 0 0 10 52 20 11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 27 29 20 15 9 0 0 56 24 475
2020 Ontario (excluding National Capital Region) 28 35 24 13 0 0 0 63 13 15
2020 Quebec (excluding National Capital Region) 34 22 29 5 8 0 2 57 14 48
2020 Nova Scotia 56 30 14 0 0 0 0 86 0 13
2019 National Capital Region 33 32 19 10 4 0 0 66 14 581
2019 Ontario (excluding National Capital Region) 20 53 8 10 9 0 0 73 19 15
2019 Quebec (excluding National Capital Region) 36 26 25 4 5 5 0 65 9 52
2019 British Columbia 50 35 10 5 0 0 0 85 5 15
2019 Nova Scotia 66 30 0 4 0 0 0 96 4 18
2018 National Capital Region 26 29 21 13 10 0 2 55 23 475
2018 Ontario (excluding National Capital Region) 18 34 21 7 11 0 8 57 20 12
2018 Quebec (excluding National Capital Region) 43 22 19 7 10 0 0 65 16 52
2017 National Capital Region 25 27 26 11 8 0 2 53 20 498
2017 Ontario (excluding National Capital Region) 27 21 15 7 8 0 22 62 19 14
2017 Quebec (excluding National Capital Region) 26 25 28 9 4 2 5 55 15 43
2017 British Columbia 28 32 19 7 15 0 0 60 22 15
2017 Nova Scotia 20 8 43 18 0 11 0 31 21 11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 27 25 20 14 13 1 1 53 27 474
2020 Ontario (excluding National Capital Region) 30 18 16 24 11 0 0 48 35 17
2020 Quebec (excluding National Capital Region) 32 25 13 22 4 2 2 59 28 47
2020 Nova Scotia 22 21 41 9 0 7 0 47 9 13
2019 National Capital Region 31 27 20 14 7 0 1 58 21 581
2019 Ontario (excluding National Capital Region) 29 43 5 14 9 0 0 72 23 15
2019 Quebec (excluding National Capital Region) 30 16 23 10 14 7 0 50 26 52
2019 British Columbia 31 49 15 0 5 0 0 79 5 15
2019 Nova Scotia 70 25 0 5 0 0 0 95 5 18
2018 National Capital Region 23 22 22 17 13 1 2 46 31 476
2018 Ontario (excluding National Capital Region) 15 26 18 7 25 0 8 45 35 12
2018 Quebec (excluding National Capital Region) 36 14 29 6 14 0 0 50 20 52
2017 National Capital Region 23 24 23 16 11 0 2 48 28 497
2017 Ontario (excluding National Capital Region) 20 14 21 15 22 0 8 36 41 14
2017 Quebec (excluding National Capital Region) 28 19 26 6 14 0 7 51 22 43
2017 British Columbia 26 6 27 26 15 0 0 32 41 15
2017 Nova Scotia 0 0 62 17 0 0 21 0 21 11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 45 23 12 8 7 1 4 71 16 475
2020 Ontario (excluding National Capital Region) 55 7 28 0 5 0 5 65 6 17
2020 Quebec (excluding National Capital Region) 47 18 14 4 6 0 10 73 11 47
2020 Nova Scotia 79 14 7 0 0 0 0 93 0 13
2019 National Capital Region 59 23 8 5 2 0 4 85 7 582
2019 Ontario (excluding National Capital Region) 45 27 14 5 9 0 0 72 14 15
2019 Quebec (excluding National Capital Region) 50 11 13 5 5 2 13 73 12 52
2019 British Columbia 66 19 15 0 0 0 0 85 0 15
2019 Nova Scotia 86 5 8 0 0 0 0 92 0 18
2018 National Capital Region 50 19 13 5 4 0 8 76 10 476
2018 Ontario (excluding National Capital Region) 48 18 0 18 7 0 8 72 28 12
2018 Quebec (excluding National Capital Region) 60 22 5 5 2 0 7 88 7 50
2017 National Capital Region 46 25 10 4 4 0 10 79 10 499
2017 Ontario (excluding National Capital Region) 41 21 0 0 8 0 31 89 11 14
2017 Quebec (excluding National Capital Region) 49 12 11 7 4 2 14 73 14 43
2017 British Columbia 55 14 20 6 6 0 0 68 12 15
2017 Nova Scotia 57 17 8 9 0 0 10 82 10 11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 33 25 18 14 11 0 0 57 24 477
2020 Ontario (excluding National Capital Region) 37 23 23 12 0 0 5 63 12 17
2020 Quebec (excluding National Capital Region) 41 27 16 6 9 2 0 69 15 48
2020 Nova Scotia 54 33 7 6 0 0 0 87 6 13
2019 National Capital Region 43 24 17 10 6 1 1 67 16 586
2019 Ontario (excluding National Capital Region) 10 39 34 17 0 0 0 49 17 15
2019 Quebec (excluding National Capital Region) 49 24 13 5 8 2 0 74 13 52
2019 British Columbia 47 37 10 5 0 0 0 85 5 15
2019 Nova Scotia 61 24 10 4 0 0 0 85 4 18
2018 National Capital Region 35 28 16 9 10 0 1 64 19 476
2018 Ontario (excluding National Capital Region) 52 14 18 8 7 0 0 67 15 12
2018 Quebec (excluding National Capital Region) 49 20 15 8 6 2 0 71 14 52
2017 National Capital Region 30 29 23 11 6 0 1 60 17 497
2017 Ontario (excluding National Capital Region) 7 48 36 0 0 0 8 61 0 14
2017 Quebec (excluding National Capital Region) 33 21 26 6 12 0 2 55 19 43
2017 British Columbia 19 19 28 14 6 6 7 44 23 15
2017 Nova Scotia 57 33 0 10 0 0 0 90 10 11

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 34 21 17 13 10 0 5 57 25 478
2020 Ontario (excluding National Capital Region) 29 29 23 12 0 0 6 63 12 17
2020 Quebec (excluding National Capital Region) 45 19 9 10 7 0 10 71 19 48
2020 Nova Scotia 55 8 7 17 0 0 13 73 19 13

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 33 31 20 10 5 1 1 65 15 477
2020 Ontario (excluding National Capital Region) 24 41 11 18 5 0 0 65 24 17
2020 Quebec (excluding National Capital Region) 37 29 16 13 4 2 0 67 17 48
2020 Nova Scotia 29 51 7 13 0 0 0 80 13 13
2019 National Capital Region 31 35 21 7 3 0 1 68 10 587
2019 Ontario (excluding National Capital Region) 18 54 23 5 0 0 0 72 5 15
2019 Quebec (excluding National Capital Region) 26 38 18 9 6 4 0 66 16 52
2019 British Columbia 38 49 0 13 0 0 0 87 13 15
2019 Nova Scotia 36 45 19 0 0 0 0 81 0 18
2018 National Capital Region 24 32 25 11 5 1 2 58 17 473
2018 Ontario (excluding National Capital Region) 14 23 29 25 0 0 8 41 28 12
2018 Quebec (excluding National Capital Region) 27 41 17 10 3 2 0 69 14 52
2017 National Capital Region 26 29 23 11 7 1 2 57 19 498
2017 Ontario (excluding National Capital Region) 28 48 8 0 0 0 16 91 0 14
2017 Quebec (excluding National Capital Region) 23 28 25 10 0 12 2 59 11 43
2017 British Columbia 19 27 7 25 15 0 7 50 42 15
2017 Nova Scotia 19 35 46 0 0 0 0 54 0 11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 27 30 20 15 8 0 1 57 23 478
2020 Ontario (excluding National Capital Region) 25 28 24 17 5 0 0 53 23 17
2020 Quebec (excluding National Capital Region) 33 23 23 8 10 2 2 58 18 48
2020 Nova Scotia 0 37 27 36 0 0 0 37 36 13
2019 National Capital Region 31 34 22 7 5 0 1 65 12 584
2019 Ontario (excluding National Capital Region) 13 37 45 5 0 0 0 50 5 15
2019 Quebec (excluding National Capital Region) 30 36 22 7 0 4 0 69 8 52
2019 British Columbia 50 35 10 5 0 0 0 85 5 15
2019 Nova Scotia 37 35 22 5 0 0 0 73 5 18
2018 National Capital Region 24 31 23 12 7 1 2 57 19 472
2018 Ontario (excluding National Capital Region) 0 48 22 21 0 0 8 53 23 12
2018 Quebec (excluding National Capital Region) 31 29 23 12 4 0 2 61 16 52
2017 National Capital Region 22 31 24 13 8 1 1 54 21 498
2017 Ontario (excluding National Capital Region) 36 12 28 7 0 0 16 58 9 14
2017 Quebec (excluding National Capital Region) 22 25 17 27 2 5 2 50 32 43
2017 British Columbia 13 21 46 6 6 0 7 37 13 15
2017 Nova Scotia 11 18 34 28 9 0 0 29 36 11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 34 29 17 13 6 0 0 63 19 476
2020 Ontario (excluding National Capital Region) 25 28 5 36 5 0 0 53 42 17
2020 Quebec (excluding National Capital Region) 24 23 29 18 4 0 2 48 23 47
2020 Nova Scotia 17 27 27 29 0 0 0 44 29 13
2019 National Capital Region 31 31 19 12 6 0 1 63 18 586
2019 Ontario (excluding National Capital Region) 10 39 40 10 0 0 0 49 10 15
2019 Quebec (excluding National Capital Region) 31 22 32 5 4 6 0 56 9 51
2019 British Columbia 25 42 5 18 0 9 0 75 20 15
2019 Nova Scotia 19 46 31 4 0 0 0 64 4 18
2018 National Capital Region 29 29 22 13 6 0 1 58 19 474
2018 Ontario (excluding National Capital Region) 0 41 22 21 7 0 8 45 31 12
2018 Quebec (excluding National Capital Region) 26 34 20 16 2 0 2 62 18 52
2017 National Capital Region 25 30 21 15 7 1 2 57 22 500
2017 Ontario (excluding National Capital Region) 34 28 8 15 0 0 16 73 18 14
2017 Quebec (excluding National Capital Region) 26 35 22 12 5 0 0 61 16 43
2017 British Columbia 20 32 34 0 6 0 7 57 7 15
2017 Nova Scotia 8 19 36 36 0 0 0 27 36 11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 47 28 12 8 4 0 0 76 12 473
2020 Ontario (excluding National Capital Region) 30 29 12 17 12 0 0 58 29 17
2020 Quebec (excluding National Capital Region) 51 24 16 2 4 0 2 77 6 48
2020 Nova Scotia 65 35 0 0 0 0 0 100 0 13
2019 National Capital Region 47 25 14 7 5 1 1 73 12 586
2019 Ontario (excluding National Capital Region) 29 34 24 13 0 0 0 63 13 16
2019 Quebec (excluding National Capital Region) 36 34 18 8 0 4 0 73 8 51
2019 British Columbia 59 27 5 0 0 9 0 94 0 15
2019 Nova Scotia 62 21 18 0 0 0 0 82 0 18

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 30 27 25 12 6 1 0 58 17 474
2020 Ontario (excluding National Capital Region) 42 22 29 6 0 0 0 64 6 17
2020 Quebec (excluding National Capital Region) 46 26 8 12 6 2 0 74 19 48
2020 Nova Scotia 32 20 28 7 13 0 0 52 20 13

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 34 28 20 13 4 0 1 63 18 473
2020 Ontario (excluding National Capital Region) 34 31 29 5 0 0 0 65 5 17
2020 Quebec (excluding National Capital Region) 32 37 12 9 10 0 0 70 18 48
2020 Nova Scotia 45 42 13 0 0 0 0 87 0 13
2019 National Capital Region 40 32 16 6 5 0 1 72 11 581
2019 Ontario (excluding National Capital Region) 18 55 26 0 0 0 0 74 0 15
2019 Quebec (excluding National Capital Region) 33 31 18 10 4 4 0 67 14 52
2019 British Columbia 22 50 18 5 5 0 0 72 10 15
2019 Nova Scotia 46 46 4 4 0 0 0 92 4 18
2018 National Capital Region 34 28 18 12 6 0 1 63 18 474
2018 Ontario (excluding National Capital Region) 23 29 21 11 7 0 8 57 20 12
2018 Quebec (excluding National Capital Region) 33 35 13 12 5 0 2 69 18 52
2017 National Capital Region 31 32 19 10 5 0 2 64 16 498
2017 Ontario (excluding National Capital Region) 35 35 7 7 0 0 16 82 9 14
2017 Quebec (excluding National Capital Region) 31 35 19 6 9 0 0 66 15 43
2017 British Columbia 25 20 28 6 13 0 7 49 20 15
2017 Nova Scotia 36 38 16 10 0 0 0 74 10 11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 47 25 15 7 4 1 1 73 12 472
2020 Ontario (excluding National Capital Region) 40 23 18 18 0 0 0 64 18 17
2020 Quebec (excluding National Capital Region) 46 25 10 8 5 2 4 76 14 48
2020 Nova Scotia 43 41 16 0 0 0 0 84 0 13
2019 National Capital Region 57 21 11 4 5 1 1 80 9 587
2019 Ontario (excluding National Capital Region) 49 33 9 9 0 0 0 82 9 15
2019 Quebec (excluding National Capital Region) 55 14 18 4 2 7 0 74 7 52
2019 British Columbia 69 21 0 5 0 0 5 95 5 15
2019 Nova Scotia 91 4 5 0 0 0 0 95 0 18
2018 National Capital Region 55 20 12 6 5 0 2 77 11 471
2018 Ontario (excluding National Capital Region) 52 18 11 0 0 0 19 86 0 12
2018 Quebec (excluding National Capital Region) 59 17 7 5 5 2 6 82 11 52
2017 National Capital Region 51 23 13 6 5 0 1 75 12 500
2017 Ontario (excluding National Capital Region) 64 6 15 8 0 0 7 76 8 14
2017 Quebec (excluding National Capital Region) 53 25 12 5 2 0 2 80 7 43
2017 British Columbia 39 27 13 0 14 0 7 71 15 15
2017 Nova Scotia 57 9 8 26 0 0 0 66 26 11

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 25 31 24 10 8 0 1 57 19 476
2020 Ontario (excluding National Capital Region) 24 46 24 0 7 0 0 70 7 17
2020 Quebec (excluding National Capital Region) 15 47 16 8 15 0 0 61 23 47
2020 Nova Scotia 7 50 36 7 0 0 0 57 7 13

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 64 16 8 3 1 1 6 86 4 475
2020 Ontario (excluding National Capital Region) 70 12 18 0 0 0 0 82 0 17
2020 Quebec (excluding National Capital Region) 62 21 0 2 2 2 11 95 5 46
2020 Nova Scotia 100 0 0 0 0 0 0 100 0 13
2019 National Capital Region 75 11 3 1 2 1 7 93 3 587
2019 Ontario (excluding National Capital Region) 72 9 5 9 0 0 5 85 9 15
2019 Quebec (excluding National Capital Region) 62 9 14 0 4 5 6 80 4 52
2019 British Columbia 71 15 5 0 0 0 9 94 0 15
2019 Nova Scotia 92 4 0 0 0 0 4 100 0 18
2018 National Capital Region 72 13 4 2 2 1 7 91 5 471
2018 Ontario (excluding National Capital Region) 60 0 20 8 0 0 12 69 9 11
2018 Quebec (excluding National Capital Region) 69 12 2 2 6 4 5 90 8 52

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 78 9 5 3 2 0 4 90 5 476
2020 Ontario (excluding National Capital Region) 75 19 7 0 0 0 0 93 0 16
2020 Quebec (excluding National Capital Region) 71 6 2 4 4 2 10 88 10 48
2020 Nova Scotia 100 0 0 0 0 0 0 100 0 12
2019 National Capital Region 75 10 4 4 3 1 3 88 7 587
2019 Ontario (excluding National Capital Region) 76 19 0 0 0 5 0 100 0 15
2019 Quebec (excluding National Capital Region) 71 16 4 2 2 2 4 92 4 52
2019 British Columbia 90 5 5 0 0 0 0 95 0 15
2019 Nova Scotia 100 0 0 0 0 0 0 100 0 18
2018 National Capital Region 68 12 8 3 4 0 5 84 7 474
2018 Ontario (excluding National Capital Region) 55 25 0 0 0 0 19 100 0 12
2018 Quebec (excluding National Capital Region) 60 21 6 2 4 4 3 87 6 52
2017 National Capital Region 70 14 5 4 4 1 3 87 8 499
2017 Ontario (excluding National Capital Region) 57 8 7 15 7 0 6 68 24 14
2017 Quebec (excluding National Capital Region) 70 14 7 4 0 0 4 88 5 43
2017 British Columbia 67 20 0 6 0 0 7 94 6 15
2017 Nova Scotia 82 9 0 0 10 0 0 90 10 11

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 68 17 9 3 1 0 1 87 4 473
2020 Ontario (excluding National Capital Region) 82 12 6 0 0 0 0 94 0 17
2020 Quebec (excluding National Capital Region) 49 32 6 4 0 0 8 88 5 47
2020 Nova Scotia 76 7 17 0 0 0 0 83 0 13
2019 National Capital Region 63 21 9 3 3 0 2 85 6 582
2019 Ontario (excluding National Capital Region) 71 13 16 0 0 0 0 84 0 16
2019 Quebec (excluding National Capital Region) 63 18 7 4 4 2 1 85 8 52
2019 British Columbia 64 25 5 5 0 0 0 90 5 15
2019 Nova Scotia 72 24 4 0 0 0 0 96 0 18
2018 National Capital Region 56 26 9 4 3 0 2 84 7 474
2018 Ontario (excluding National Capital Region) 74 7 0 0 0 0 19 100 0 12
2018 Quebec (excluding National Capital Region) 67 17 8 0 4 0 3 87 4 52
2017 National Capital Region 54 26 9 4 4 0 3 83 8 497
2017 Ontario (excluding National Capital Region) 42 30 15 7 0 0 6 76 8 14
2017 Quebec (excluding National Capital Region) 51 35 7 7 0 0 0 86 7 43
2017 British Columbia 53 22 7 12 0 0 7 80 12 15
2017 Nova Scotia 73 17 10 0 0 0 0 90 0 11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 68 15 7 5 4 0 1 84 9 473
2020 Ontario (excluding National Capital Region) 67 21 6 5 0 0 0 88 5 17
2020 Quebec (excluding National Capital Region) 57 16 2 7 7 0 11 82 15 46
2020 Nova Scotia 93 7 0 0 0 0 0 100 0 13
2019 National Capital Region 64 18 7 5 4 0 2 83 9 585
2019 Ontario (excluding National Capital Region) 84 10 0 0 6 0 0 94 6 13
2019 Quebec (excluding National Capital Region) 63 20 8 1 0 2 5 90 2 52
2019 British Columbia 81 19 0 0 0 0 0 100 0 15
2019 Nova Scotia 85 7 8 0 0 0 0 92 0 18
2018 National Capital Region 56 18 11 7 6 0 2 76 13 474
2018 Ontario (excluding National Capital Region) 55 26 0 0 0 0 19 100 0 12
2018 Quebec (excluding National Capital Region) 66 14 15 2 2 2 0 81 4 52
2017 National Capital Region 58 19 10 5 6 0 3 79 11 498
2017 Ontario (excluding National Capital Region) 57 21 7 15 0 0 0 78 15 14
2017 Quebec (excluding National Capital Region) 67 16 12 2 0 0 2 85 2 43
2017 British Columbia 59 7 21 6 0 0 7 71 6 15
2017 Nova Scotia 74 9 8 10 0 0 0 82 10 11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 61 11 6 2 1 0 19 89 3 478
2020 Ontario (excluding National Capital Region) 76 7 6 0 0 0 11 93 0 17
2020 Quebec (excluding National Capital Region) 47 10 6 2 0 0 35 88 3 47
2020 Nova Scotia 78 7 0 0 0 0 15 100 0 13
2019 National Capital Region 58 11 5 2 1 0 23 90 4 579
2019 Ontario (excluding National Capital Region) 77 9 9 0 0 0 5 91 0 15
2019 Quebec (excluding National Capital Region) 62 8 0 4 0 2 24 95 5 52
2019 British Columbia 46 5 5 0 0 0 43 91 0 15
2019 Nova Scotia 77 8 0 0 0 0 15 100 0 17
2018 National Capital Region 52 11 6 3 2 0 26 86 6 475
2018 Ontario (excluding National Capital Region) 67 0 7 0 0 0 26 90 0 12
2018 Quebec (excluding National Capital Region) 64 10 6 2 0 0 18 91 2 50
2017 National Capital Region 51 11 6 3 1 0 29 86 5 499
2017 Ontario (excluding National Capital Region) 50 21 0 0 0 0 29 100 0 14
2017 Quebec (excluding National Capital Region) 61 2 9 2 0 0 26 85 3 43
2017 British Columbia 75 6 7 0 0 0 12 92 0 15
2017 Nova Scotia 36 8 10 0 0 0 46 82 0 11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 76 14 4 1 1 0 4 94 2 477
2020 Ontario (excluding National Capital Region) 78 16 7 0 0 0 0 93 0 17
2020 Quebec (excluding National Capital Region) 56 27 2 2 4 0 9 91 7 48
2020 Nova Scotia 86 14 0 0 0 0 0 100 0 13
2019 National Capital Region 73 13 5 2 0 0 6 92 3 582
2019 Ontario (excluding National Capital Region) 67 24 9 0 0 0 0 91 0 15
2019 Quebec (excluding National Capital Region) 61 21 14 0 0 2 1 85 0 52
2019 British Columbia 76 14 10 0 0 0 0 90 0 15
2019 Nova Scotia 80 20 0 0 0 0 0 100 0 18
2018 National Capital Region 65 17 6 2 1 0 9 91 3 475
2018 Ontario (excluding National Capital Region) 37 18 25 0 0 0 19 69 0 12
2018 Quebec (excluding National Capital Region) 69 21 8 0 2 0 0 90 2 52
2017 National Capital Region 70 15 6 1 0 0 7 92 2 498
2017 Ontario (excluding National Capital Region) 48 29 8 0 0 0 16 91 0 14
2017 Quebec (excluding National Capital Region) 65 17 8 2 0 0 7 89 2 41
2017 British Columbia 67 26 0 0 0 0 7 100 0 15
2017 Nova Scotia 82 18 0 0 0 0 0 100 0 11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 74 13 6 3 1 1 2 90 4 473
2020 Ontario (excluding National Capital Region) 64 18 5 7 5 0 0 82 12 17
2020 Quebec (excluding National Capital Region) 64 12 14 2 0 0 9 83 2 48
2020 Nova Scotia 66 15 13 6 0 0 0 81 6 13
2019 National Capital Region 80 9 3 1 2 1 4 93 3 585
2019 Ontario (excluding National Capital Region) 57 17 5 9 12 0 0 74 21 15
2019 Quebec (excluding National Capital Region) 69 7 12 1 4 2 4 81 6 52
2019 British Columbia 74 26 0 0 0 0 0 100 0 15
2019 Nova Scotia 95 5 0 0 0 0 0 100 0 18
2018 National Capital Region 75 12 4 2 2 1 4 92 4 474
2018 Ontario (excluding National Capital Region) 47 0 26 0 7 0 19 59 9 12
2018 Quebec (excluding National Capital Region) 71 12 6 2 2 0 7 89 4 52
2017 National Capital Region 72 12 5 3 2 1 6 90 5 499
2017 Ontario (excluding National Capital Region) 35 21 13 7 7 0 16 67 18 14
2017 Quebec (excluding National Capital Region) 62 16 10 2 5 2 2 82 7 43
2017 British Columbia 81 0 7 6 0 0 6 87 6 15
2017 Nova Scotia 63 8 8 10 0 0 11 80 11 11

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 45 28 15 5 5 1 1 74 10 477
2020 Ontario (excluding National Capital Region) 53 17 23 7 0 0 0 70 7 17
2020 Quebec (excluding National Capital Region) 45 31 11 5 4 2 2 79 10 48
2020 Nova Scotia 43 29 28 0 0 0 0 72 0 13
2019 National Capital Region 50 25 16 4 2 0 1 77 7 585
2019 Ontario (excluding National Capital Region) 38 32 14 9 7 0 0 70 16 15
2019 Quebec (excluding National Capital Region) 56 23 13 2 1 4 0 83 4 52
2019 British Columbia 46 27 19 8 0 0 0 73 8 15
2019 Nova Scotia 60 22 14 4 0 0 0 82 4 18
2018 National Capital Region 44 31 15 4 3 0 3 77 7 474
2018 Ontario (excluding National Capital Region) 37 36 7 8 0 0 11 83 9 12
2018 Quebec (excluding National Capital Region) 55 24 14 2 5 0 0 79 7 52
2017 National Capital Region 42 32 16 5 3 0 2 75 8 499
2017 Ontario (excluding National Capital Region) 41 22 14 7 0 0 16 75 9 14
2017 Quebec (excluding National Capital Region) 50 23 19 7 0 0 0 74 7 43
2017 British Columbia 67 27 0 0 0 0 6 100 0 15
2017 Nova Scotia 74 26 0 0 0 0 0 100 0 11

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 26 42 22 8 2 0 0 68 10 477
2020 Ontario (excluding National Capital Region) 25 51 18 7 0 0 0 75 7 16
2020 Quebec (excluding National Capital Region) 27 43 13 6 7 4 0 73 13 48
2020 Nova Scotia 35 28 29 8 0 0 0 63 8 13

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 14 31 35 15 4 0 0 46 19 476
2020 Ontario (excluding National Capital Region) 12 18 52 12 5 0 0 30 18 17
2020 Quebec (excluding National Capital Region) 20 30 27 10 11 2 0 51 21 48
2020 Nova Scotia 14 45 33 8 0 0 0 58 8 13
2019 National Capital Region 20 33 33 10 2 0 0 54 13 587
2019 Ontario (excluding National Capital Region) 26 37 37 0 0 0 0 63 0 16
2019 Quebec (excluding National Capital Region) 15 39 29 13 0 4 0 57 14 52
2019 British Columbia 22 54 19 5 0 0 0 76 5 15
2019 Nova Scotia 36 60 4 0 0 0 0 96 0 18
2018 National Capital Region 16 32 35 13 4 0 0 48 17 476
2018 Ontario (excluding National Capital Region) 7 42 51 0 0 0 0 49 0 12
2018 Quebec (excluding National Capital Region) 16 50 21 10 4 0 0 66 14 51
2017 National Capital Region 10 31 39 16 5 0 0 41 20 499
2017 Ontario (excluding National Capital Region) 0 42 42 7 0 0 8 46 8 14
2017 Quebec (excluding National Capital Region) 9 33 44 13 0 0 0 42 13 43
2017 British Columbia 0 21 62 12 6 0 0 21 18 15
2017 Nova Scotia 21 54 17 9 0 0 0 75 9 11

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 11 19 34 24 11 0 0 36 30 476
2020 Ontario (excluding National Capital Region) 0 25 42 19 14 0 0 33 25 16
2020 Quebec (excluding National Capital Region) 13 10 30 27 20 0 0 47 22 48
2020 Nova Scotia 0 6 49 29 16 0 0 45 6 13
2019 National Capital Region 6 15 41 21 16 0 0 37 22 586
2019 Ontario (excluding National Capital Region) 7 16 35 34 7 0 0 42 23 16
2019 Quebec (excluding National Capital Region) 5 18 30 35 8 4 0 44 24 51
2019 British Columbia 5 37 28 21 9 0 0 30 42 15
2019 Nova Scotia 0 10 35 29 26 0 0 55 10 18
2018 National Capital Region 9 18 36 25 11 0 1 36 28 470
2018 Ontario (excluding National Capital Region) 0 18 55 18 8 0 0 26 18 12
2018 Quebec (excluding National Capital Region) 3 17 38 31 10 0 0 41 20 52
2017 National Capital Region 7 19 40 23 9 0 0 33 27 497
2017 Ontario (excluding National Capital Region) 8 15 34 28 7 8 0 38 25 14
2017 Quebec (excluding National Capital Region) 2 20 30 35 10 0 2 46 23 43
2017 British Columbia 12 7 68 7 6 0 0 13 19 15
2017 Nova Scotia 0 9 36 35 21 0 0 56 9 11

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 49 37 8 3 1 0 1 88 4 476
2020 Ontario (excluding National Capital Region) 36 60 0 5 0 0 0 95 5 17
2020 Quebec (excluding National Capital Region) 50 40 2 6 2 0 0 90 8 48
2020 Nova Scotia 85 15 0 0 0 0 0 100 0 13
2019 National Capital Region 41 41 9 5 1 3 0 85 6 587
2019 Ontario (excluding National Capital Region) 39 36 16 8 0 0 0 75 8 16
2019 Quebec (excluding National Capital Region) 39 45 6 4 0 6 0 90 4 52
2019 British Columbia 63 30 8 0 0 0 0 92 0 15
2019 Nova Scotia 30 70 0 0 0 0 0 100 0 18
2018 National Capital Region 34 43 12 6 2 3 0 79 8 471
2018 Ontario (excluding National Capital Region) 59 34 7 0 0 0 0 93 0 12
2018 Quebec (excluding National Capital Region) 34 52 9 0 2 3 0 89 2 51
2017 National Capital Region 25 44 15 8 4 4 0 72 12 500
2017 Ontario (excluding National Capital Region) 22 19 21 7 7 22 0 54 19 14
2017 Quebec (excluding National Capital Region) 13 53 21 7 0 5 0 70 7 43
2017 British Columbia 19 55 19 0 0 7 0 80 0 15
2017 Nova Scotia 25 46 11 9 0 10 0 78 10 11

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 39 34 13 8 4 1 1 74 12 477
2020 Ontario (excluding National Capital Region) 36 48 5 10 0 0 0 84 10 17
2020 Quebec (excluding National Capital Region) 31 41 10 10 6 2 0 73 16 48
2020 Nova Scotia 71 21 0 0 0 8 0 100 0 13

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 47 29 7 9 6 1 1 77 16 477
2020 Ontario (excluding National Capital Region) 36 45 7 5 7 0 0 81 12 17
2020 Quebec (excluding National Capital Region) 34 39 10 13 4 0 0 74 16 48
2020 Nova Scotia 78 22 0 0 0 0 0 100 0 13

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 54 28 9 5 2 1 1 83 7 476
2020 Ontario (excluding National Capital Region) 41 53 0 5 0 0 0 95 5 17
2020 Quebec (excluding National Capital Region) 48 34 8 4 4 2 0 84 8 48
2020 Nova Scotia 92 8 0 0 0 0 0 100 0 13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 40 34 14 10 2 1 0 74 12 477
2020 Ontario (excluding National Capital Region) 36 42 18 5 0 0 0 78 5 17
2020 Quebec (excluding National Capital Region) 38 30 16 8 8 0 0 67 17 48
2020 Nova Scotia 70 30 0 0 0 0 0 100 0 13
2019 National Capital Region 33 41 13 7 3 2 0 76 11 586
2019 Ontario (excluding National Capital Region) 22 51 21 0 7 0 0 72 7 16
2019 Quebec (excluding National Capital Region) 22 43 23 4 2 6 0 69 6 51
2019 British Columbia 55 45 0 0 0 0 0 100 0 15
2019 Nova Scotia 47 49 0 4 0 0 0 96 4 18
2018 National Capital Region 30 38 14 13 4 2 0 69 16 474
2018 Ontario (excluding National Capital Region) 23 69 8 0 0 0 0 92 0 11
2018 Quebec (excluding National Capital Region) 32 50 6 4 4 4 0 86 8 51
2017 National Capital Region 18 44 17 13 6 2 0 63 20 499
2017 Ontario (excluding National Capital Region) 6 48 22 7 7 8 0 60 16 14
2017 Quebec (excluding National Capital Region) 21 34 19 19 2 5 0 58 22 43
2017 British Columbia 20 47 20 0 13 0 0 67 13 15
2017 Nova Scotia 54 29 0 8 9 0 0 83 17 11

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 45 39 7 8 2 0 0 84 9 476
2020 Ontario (excluding National Capital Region) 29 61 0 10 0 0 0 90 10 17
2020 Quebec (excluding National Capital Region) 35 47 12 6 0 0 0 82 6 48
2020 Nova Scotia 65 35 0 0 0 0 0 100 0 13

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 42 34 10 10 4 0 0 76 14 471
2020 Ontario (excluding National Capital Region) 35 42 0 23 0 0 0 77 23 17
2020 Quebec (excluding National Capital Region) 28 48 10 10 4 0 0 76 14 48
2020 Nova Scotia 52 22 19 7 0 0 0 74 7 13

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 39 38 14 6 1 0 2 79 7 475
2020 Ontario (excluding National Capital Region) 41 47 7 5 0 0 0 89 5 17
2020 Quebec (excluding National Capital Region) 33 36 20 6 0 2 2 72 6 48
2020 Nova Scotia 31 54 15 0 0 0 0 85 0 13

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 49 36 9 3 1 1 1 87 4 478
2020 Ontario (excluding National Capital Region) 52 43 5 0 0 0 0 95 0 17
2020 Quebec (excluding National Capital Region) 43 35 13 4 0 2 2 82 4 47
2020 Nova Scotia 66 34 0 0 0 0 0 100 0 13

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 82 14 1 1 0 1 1 98 1 478
2020 Ontario (excluding National Capital Region) 77 18 0 5 0 0 0 95 5 17
2020 Quebec (excluding National Capital Region) 78 20 0 0 0 2 0 100 0 48
2020 Nova Scotia 93 7 0 0 0 0 0 100 0 13

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 62 28 5 2 1 1 1 92 3 475
2020 Ontario (excluding National Capital Region) 52 37 0 5 5 0 0 90 10 17
2020 Quebec (excluding National Capital Region) 55 41 0 4 0 0 0 96 4 48
2020 Nova Scotia 85 15 0 0 0 0 0 100 0 13

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 56 25 7 6 4 1 1 82 10 476
2020 Ontario (excluding National Capital Region) 47 35 7 0 11 0 0 82 11 17
2020 Quebec (excluding National Capital Region) 44 33 11 10 2 0 0 77 12 48
2020 Nova Scotia 86 14 0 0 0 0 0 100 0 13

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 59 26 7 5 1 1 1 86 6 477
2020 Ontario (excluding National Capital Region) 52 25 18 0 5 0 0 78 5 17
2020 Quebec (excluding National Capital Region) 46 38 6 8 0 2 0 86 8 48
2020 Nova Scotia 79 6 15 0 0 0 0 85 0 13

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 22 49 14 9 3 0 3 74 12 150
2019 National Capital Region 23 49 12 9 1 2 3 76 11 163

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 100 0 150

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 23 26 19 23 9 1 1 49 32 150
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 11 89 474
2020 Ontario (excluding National Capital Region) 16 84 17
2020 Quebec (excluding National Capital Region) 12 88 47
2020 Nova Scotia 8 92 12

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 20 80 476
2020 Ontario (excluding National Capital Region) 25 75 16
2020 Quebec (excluding National Capital Region) 18 82 47
2020 Nova Scotia 14 86 13
2019 National Capital Region 19 81 585
2019 Ontario (excluding National Capital Region) 37 63 16
2019 Quebec (excluding National Capital Region) 24 76 52
2019 British Columbia 41 59 15
2019 Nova Scotia 4 96 18
2017 National Capital Region 21 79 499
2017 Ontario (excluding National Capital Region) 36 64 14
2017 Quebec (excluding National Capital Region) 23 77 43
2014 National Capital Region 25 75 505

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 58 42 95

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 88 12 96
2019 National Capital Region 90 10 107
2019 Quebec (excluding National Capital Region) 100 0 13
2017 National Capital Region 83 17 104
2014 National Capital Region 83 17 124

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 52 29 15 4 0 0 0 81 4 86
2019 National Capital Region 57 27 3 7 5 0 0 85 12 94
2019 Quebec (excluding National Capital Region) 30 53 0 17 0 0 0 83 17 13
2017 National Capital Region 45 41 4 4 7 0 0 86 10 86
2014 National Capital Region 45 33 7 9 5 1 1 79 14 103

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 56 29 6 4 2 1 1 87 7 478
2020 Ontario (excluding National Capital Region) 62 31 0 7 0 0 0 93 7 16
2020 Quebec (excluding National Capital Region) 56 29 5 4 0 4 3 91 4 48
2020 Nova Scotia 100 0 0 0 0 0 0 100 0 13
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 33 51 15 1 61 39 478
2020 Ontario (excluding National Capital Region) 45 24 30 0 35 65 17
2020 Quebec (excluding National Capital Region) 33 47 17 2 59 41 48
2020 Nova Scotia 28 50 22 0 64 36 13

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 37 63 161
2020 Quebec (excluding National Capital Region) 34 66 17

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 16 22 16 23 15 1 7 42 40 161
2020 Quebec (excluding National Capital Region) 18 20 17 13 23 0 10 41 40 17

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 9 20 12 23 31 0 5 31 56 160
2020 Quebec (excluding National Capital Region) 12 17 12 30 30 0 0 29 60 17

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 35 19 17 13 7 1 8 59 22 476
2020 Ontario (excluding National Capital Region) 34 17 31 12 0 0 6 55 12 16
2020 Quebec (excluding National Capital Region) 33 15 15 4 9 5 18 64 17 48
2020 Nova Scotia 49 27 8 8 9 0 0 76 17 13
2019 National Capital Region 34 15 16 13 14 0 7 53 29 572
2019 Ontario (excluding National Capital Region) 36 34 5 11 5 0 10 77 18 16
2019 Quebec (excluding National Capital Region) 23 18 19 17 11 3 10 47 32 50
2019 British Columbia 29 13 10 10 5 8 24 62 23 15
2019 Nova Scotia 39 18 18 12 7 0 6 60 21 18
2018 National Capital Region 31 16 15 13 17 0 8 51 32 475
2018 Ontario (excluding National Capital Region) 33 29 7 15 0 0 15 74 18 12
2018 Quebec (excluding National Capital Region) 38 10 20 7 13 2 11 55 22 52
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