2020 Public Service Employee Survey Results for Public Service Commission of Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 43 6 16 5 0 0 73 22 198
2020 First official language - French 31 47 6 13 3 0 0 77 16 365

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 79 15 1 2 3 0 0 95 5 200
2020 First official language - French 60 28 5 4 2 0 0 88 6 363
2017 First official language - English 80 14 3 1 1 1 0 95 2 229
2017 First official language - French 63 29 3 4 1 0 0 92 5 359
2014 First official language - English 74 17 3 4 1 0 0 92 5 239
2014 First official language - French 62 29 4 3 1 0 0 91 4 345

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 39 7 12 4 1 1 76 17 200
2020 First official language - French 31 42 11 12 4 0 0 72 16 364
2019 First official language - English 53 28 5 8 5 0 0 82 13 253
2019 First official language - French 51 35 4 7 4 0 0 85 10 439
2017 First official language - English 44 31 4 12 9 0 0 75 21 229
2017 First official language - French 43 36 8 9 4 1 0 79 13 360
2014 First official language - English 31 27 8 19 16 0 0 58 34 239
2014 First official language - French 34 31 8 16 11 0 0 65 28 345

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 45 8 10 4 0 0 77 15 200
2020 First official language - French 39 35 12 9 3 0 2 76 12 363
2019 First official language - English 39 32 12 10 5 0 2 72 16 252
2019 First official language - French 38 39 12 8 3 0 1 77 10 436
2018 First official language - English 29 47 7 8 6 0 2 78 14 207
2018 First official language - French 30 44 11 9 4 1 1 75 13 352
2017 First official language - English 32 35 14 11 7 0 1 68 18 229
2017 First official language - French 37 39 15 7 2 0 0 76 9 360
2014 First official language - English 34 36 11 11 7 0 1 70 18 239
2014 First official language - French 34 42 11 10 3 0 1 77 12 345

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 36 8 5 4 0 0 83 9 199
2020 First official language - French 42 36 12 6 3 0 1 78 10 361
2019 First official language - English 60 26 6 5 2 0 0 87 7 254
2019 First official language - French 54 37 5 2 1 1 0 91 3 435
2017 First official language - English 48 35 8 6 2 0 0 83 8 230
2017 First official language - French 50 40 5 3 1 0 0 90 5 358
2014 First official language - English 52 27 7 10 2 0 1 81 12 239
2014 First official language - French 45 42 6 5 1 1 0 88 6 344

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 23 8 8 6 0 1 78 14 199
2020 First official language - French 49 30 10 6 4 0 1 80 10 363
2019 First official language - English 53 25 8 8 5 0 0 79 13 255
2019 First official language - French 57 29 7 4 2 1 0 87 6 437
2018 First official language - English 52 32 8 5 3 0 0 84 8 207
2018 First official language - French 50 32 6 7 4 0 1 83 11 350
2017 First official language - English 48 29 9 9 5 0 0 77 14 229
2017 First official language - French 47 32 10 6 4 1 1 80 10 360
2014 First official language - English 48 32 7 10 3 0 0 80 13 238
2014 First official language - French 39 36 12 6 5 1 1 76 11 345

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 29 11 12 6 0 0 71 17 200
2020 First official language - French 38 37 13 7 5 0 0 75 12 364
2019 First official language - English 38 36 11 11 4 0 0 74 14 254
2019 First official language - French 37 43 10 6 3 0 0 81 9 437
2018 First official language - English 38 38 13 6 4 0 0 76 11 206
2018 First official language - French 34 41 11 7 6 0 0 75 13 351
2017 First official language - English 29 42 14 9 6 0 0 71 15 229
2017 First official language - French 30 46 11 8 5 0 0 76 12 360
2014 First official language - English 34 41 12 7 5 0 0 76 12 239
2014 First official language - French 25 46 13 11 4 0 0 72 15 345

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 32 14 8 5 0 0 73 12 200
2020 First official language - French 37 40 10 9 4 0 0 77 13 365
2019 First official language - English 37 34 12 12 5 1 0 72 17 255
2019 First official language - French 36 39 12 9 3 0 1 76 12 438
2018 First official language - English 31 33 16 12 6 0 1 65 19 205
2018 First official language - French 31 33 19 10 6 0 0 65 16 352
2017 First official language - English 25 38 13 14 8 1 0 64 23 230
2017 First official language - French 30 34 18 11 6 0 0 64 17 360
2014 First official language - English 30 32 13 17 8 1 0 62 25 238
2014 First official language - French 25 38 16 14 6 0 1 64 20 345

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 37 6 12 4 0 0 78 16 199
2020 First official language - French 39 38 11 7 4 0 0 77 11 363
2019 First official language - English 39 35 12 11 3 0 0 74 14 255
2019 First official language - French 38 41 10 6 4 0 0 79 10 439
2018 First official language - English 38 33 15 8 5 0 0 72 13 206
2018 First official language - French 31 40 13 9 6 1 0 72 15 349
2017 First official language - English 33 37 7 16 7 0 0 70 23 230
2017 First official language - French 29 48 12 8 2 0 0 77 11 360

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 33 6 3 2 0 0 89 6 200
2020 First official language - French 53 33 8 4 1 0 0 87 5 364
2019 First official language - English 47 37 8 4 2 1 0 85 6 254
2019 First official language - French 47 41 8 2 2 0 0 88 4 437
2018 First official language - English 45 40 11 2 2 0 0 85 4 207
2018 First official language - French 45 39 10 3 3 0 1 84 6 350
2017 First official language - English 44 34 9 8 4 0 0 79 12 230
2017 First official language - French 38 48 9 4 1 1 0 86 5 357
2014 First official language - English 48 38 8 4 1 1 0 87 5 239
2014 First official language - French 40 43 10 3 3 1 0 84 6 345

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 34 8 8 6 0 0 77 14 199
2020 First official language - French 37 35 13 11 5 0 0 72 15 365
2019 First official language - English 41 32 12 9 4 1 0 74 14 254
2019 First official language - French 36 41 11 9 3 0 0 77 12 439
2018 First official language - English 39 34 14 9 5 0 0 73 14 207
2018 First official language - French 32 37 17 9 5 0 0 69 14 350
2017 First official language - English 32 34 12 11 9 1 0 67 20 230
2017 First official language - French 28 39 19 8 5 1 0 67 14 358

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 31 11 4 1 0 0 84 5 197
2020 First official language - French 51 33 9 5 3 0 0 84 7 361
2019 First official language - English 54 31 7 6 1 0 0 86 7 255
2019 First official language - French 48 37 10 5 1 0 0 84 5 436
2018 First official language - English 50 30 14 3 3 0 0 80 6 205
2018 First official language - French 42 40 11 5 2 0 0 82 7 350
2017 First official language - English 47 35 9 5 3 1 0 83 8 229
2017 First official language - French 44 39 12 2 2 0 0 84 5 359
2014 First official language - English 63 25 8 3 1 0 0 89 3 239
2014 First official language - French 51 36 8 2 2 0 0 87 4 345

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 36 11 8 3 0 0 78 11 198
2020 First official language - French 34 39 14 11 3 0 0 73 13 364
2019 First official language - English 38 35 10 11 5 0 0 74 16 253
2019 First official language - French 35 40 14 8 3 0 0 76 11 436
2018 First official language - English 33 42 9 8 6 0 0 76 15 207
2018 First official language - French 31 39 14 9 5 0 1 70 15 350
2017 First official language - English 31 43 8 11 7 0 1 75 17 230
2017 First official language - French 29 43 15 9 4 1 0 72 13 358
2014 First official language - English 34 38 10 12 6 0 0 72 18 238
2014 First official language - French 19 43 18 12 6 0 1 63 19 345

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 33 11 8 4 0 0 77 12 199
2020 First official language - French 40 33 12 10 5 0 0 73 14 364
2019 First official language - English 39 36 11 8 5 0 1 75 13 253
2019 First official language - French 39 37 14 8 2 0 0 76 10 438
2018 First official language - English 35 38 10 9 8 1 0 73 16 207
2018 First official language - French 31 38 17 9 5 0 1 70 14 349
2017 First official language - English 36 34 13 9 7 0 0 70 17 229
2017 First official language - French 37 33 15 8 6 0 0 71 14 359
2014 First official language - English 34 35 12 13 5 0 0 70 18 239
2014 First official language - French 25 39 16 13 6 0 1 65 19 345

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 39 6 10 5 0 0 79 15 200
2020 First official language - French 39 37 13 9 2 0 0 76 11 359
2019 First official language - English 40 40 10 7 2 1 0 80 10 254
2019 First official language - French 36 45 12 4 2 0 0 82 7 435
2018 First official language - English 34 39 14 7 5 0 0 73 13 205
2018 First official language - French 34 38 16 7 4 0 1 73 11 349
2017 First official language - English 31 41 13 9 6 0 2 73 14 230
2017 First official language - French 33 39 15 9 3 0 1 73 12 358
2014 First official language - English 43 29 12 10 6 0 0 72 15 239
2014 First official language - French 25 46 16 8 5 0 0 71 13 345

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 35 9 8 3 0 0 80 11 200
2020 First official language - French 43 37 10 7 3 0 0 80 10 364
2019 First official language - English 44 33 12 7 4 0 0 78 11 255
2019 First official language - French 41 43 9 5 1 0 0 85 7 439
2018 First official language - English 39 40 12 6 3 0 0 79 9 206
2018 First official language - French 36 43 11 6 3 0 0 80 9 350
2017 First official language - English 36 38 12 7 6 0 0 75 13 230
2017 First official language - French 35 44 12 5 4 0 0 79 9 359
2014 First official language - English 43 35 11 9 2 0 0 78 11 239
2014 First official language - French 31 47 15 4 3 0 0 78 8 345

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 25 15 7 5 0 0 72 13 199
2020 First official language - French 41 31 11 9 7 0 0 73 16 364
2019 First official language - English 57 24 12 4 3 0 0 81 7 254
2019 First official language - French 43 34 14 4 4 0 0 78 8 435
2018 First official language - English 46 29 15 7 2 0 1 75 9 206
2018 First official language - French 45 27 14 8 6 0 1 72 14 351
2017 First official language - English 43 30 15 6 3 1 1 75 10 230
2017 First official language - French 43 32 13 8 4 0 1 76 12 358
2014 First official language - English 42 33 14 9 3 0 0 74 12 239
2014 First official language - French 44 35 14 3 3 0 0 80 6 345

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 22 32 27 9 0 0 36 33 199
2020 First official language - French 10 25 34 22 7 0 1 30 35 363
2019 First official language - English 11 18 32 25 11 1 2 37 30 253
2019 First official language - French 6 17 42 22 12 1 2 34 23 436
2018 First official language - English 10 21 34 19 13 1 1 33 32 204
2018 First official language - French 9 23 37 19 10 1 2 30 32 351
2017 First official language - English 12 20 36 15 13 1 4 29 33 230
2017 First official language - French 7 25 39 17 9 1 3 27 33 357
2014 First official language - English 11 21 41 17 7 1 2 24 33 238
2014 First official language - French 9 25 37 21 4 2 1 26 35 345

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 14 22 31 24 2 0 56 22 198
2020 First official language - French 4 11 29 33 19 3 1 54 15 361
2019 First official language - English 5 15 26 25 22 4 2 51 22 251
2019 First official language - French 6 14 26 29 20 3 2 52 21 436
2018 First official language - English 7 20 26 22 20 2 2 44 28 205
2018 First official language - French 10 17 29 27 13 2 2 42 28 351
2017 First official language - English 11 19 28 15 20 3 5 38 32 229
2017 First official language - French 10 18 35 17 13 3 4 33 30 354
2014 First official language - English 12 15 31 25 12 2 3 39 29 238
2014 First official language - French 7 17 32 28 11 2 3 41 25 345

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 20 31 21 12 1 1 33 35 199
2020 First official language - French 16 27 31 15 8 2 1 24 44 365
2019 First official language - English 13 21 29 17 14 3 3 34 36 254
2019 First official language - French 13 26 30 18 10 1 2 29 40 435
2018 First official language - English 13 24 30 14 15 2 1 31 38 206
2018 First official language - French 16 27 32 14 7 2 2 22 44 352
2017 First official language - English 14 19 26 18 13 2 8 34 37 229
2017 First official language - French 16 25 32 12 9 3 3 22 44 356
2014 First official language - English 22 23 27 13 7 2 5 22 48 239
2014 First official language - French 17 30 34 11 4 1 3 15 49 345

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 16 18 40 18 1 0 58 24 198
2020 First official language - French 8 19 32 27 13 0 1 40 27 364
2019 First official language - English 3 9 28 33 25 1 1 59 13 252
2019 First official language - French 5 13 32 30 17 1 1 48 19 435
2018 First official language - English 3 13 30 32 18 2 2 52 17 206
2018 First official language - French 6 17 34 28 12 1 1 41 23 351
2017 First official language - English 6 16 32 21 18 1 7 42 23 228
2017 First official language - French 7 17 34 24 14 1 2 40 25 356
2014 First official language - English 8 16 35 24 13 1 3 39 24 238
2014 First official language - French 5 17 40 27 7 2 2 36 22 343

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 18 26 25 14 1 0 40 34 199
2020 First official language - French 14 22 26 22 14 0 2 37 37 364
2019 First official language - English 7 14 19 31 23 3 2 58 22 251
2019 First official language - French 9 13 32 22 18 3 2 42 24 433
2018 First official language - English 12 21 27 20 16 1 3 38 34 206
2018 First official language - French 12 21 25 26 12 2 3 39 35 351
2017 First official language - English 11 18 30 19 13 2 7 35 32 229
2017 First official language - French 14 18 30 19 15 1 3 35 34 354
2014 First official language - English 21 23 30 15 7 1 4 23 46 238
2014 First official language - French 16 25 32 15 7 1 3 23 43 344

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 16 23 29 22 2 1 52 24 199
2020 First official language - French 7 16 30 26 17 3 2 45 24 363
2019 First official language - English 8 15 26 22 19 7 3 45 26 251
2019 First official language - French 10 26 24 22 11 5 2 36 38 434
2018 First official language - English 12 23 29 16 15 3 2 33 37 205
2018 First official language - French 22 22 22 18 11 4 2 31 46 349
2017 First official language - English 13 21 28 16 12 5 6 31 37 230
2017 First official language - French 17 26 24 17 9 3 3 27 47 356
2014 First official language - English 10 17 29 25 12 1 6 40 29 238
2014 First official language - French 6 18 30 26 12 2 5 42 26 344

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 21 27 25 13 1 0 39 34 199
2020 First official language - French 13 18 35 21 11 2 1 32 32 363
2019 First official language - English 14 16 27 24 14 4 2 40 31 252
2019 First official language - French 9 20 34 23 11 2 2 35 30 439
2018 First official language - English 15 19 34 16 13 3 2 30 35 205
2018 First official language - French 10 23 36 16 9 4 2 27 35 351
2017 First official language - English 17 15 31 15 14 4 4 31 35 229
2017 First official language - French 10 21 39 16 7 3 3 25 33 357
2014 First official language - English 18 22 30 19 7 1 3 26 42 238
2014 First official language - French 10 20 42 17 6 3 3 24 32 343

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 24 36 16 6 0 0 22 41 200
2020 First official language - French 10 28 32 23 7 1 0 30 38 363
2019 First official language - English 17 26 29 18 9 1 0 27 43 252
2019 First official language - French 14 30 30 16 7 1 1 24 45 438
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 32 11 6 3 7 5 77 10 200
2020 First official language - French 26 37 15 8 3 6 5 71 13 364
2019 First official language - English 36 32 12 4 7 6 3 75 12 253
2019 First official language - French 30 34 14 7 4 7 4 72 12 438
2018 First official language - English 26 31 17 11 3 7 6 65 15 206
2018 First official language - French 24 34 13 11 6 6 6 66 19 351
2017 First official language - English 30 28 14 12 6 6 5 65 20 229
2017 First official language - French 27 33 16 7 7 5 5 67 15 357
2014 First official language - English 33 29 13 10 10 3 2 66 20 239
2014 First official language - French 23 31 20 9 7 5 5 60 18 345

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 23 6 3 5 0 0 85 8 198
2020 First official language - French 55 28 5 7 4 1 0 84 10 365
2019 First official language - English 56 28 5 6 4 1 0 84 10 253
2019 First official language - French 56 28 9 5 1 0 0 85 7 438
2018 First official language - English 55 25 5 10 4 1 0 81 14 206
2018 First official language - French 48 32 7 7 4 2 0 82 11 351
2017 First official language - English 47 27 8 10 7 1 0 75 17 230
2017 First official language - French 48 33 8 6 3 1 0 82 10 360
2014 First official language - English 51 23 8 10 7 1 0 75 16 239
2014 First official language - French 42 34 10 8 5 1 0 77 13 345

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 27 5 4 1 0 0 89 5 199
2020 First official language - French 58 33 5 4 0 0 0 91 4 365
2019 First official language - English 58 32 3 5 2 0 0 90 7 254
2019 First official language - French 54 36 4 5 1 0 0 91 6 434
2018 First official language - English 60 30 3 5 1 0 0 90 6 205
2018 First official language - French 48 40 4 5 2 0 0 88 7 352
2017 First official language - English 45 41 7 5 2 0 0 86 8 230
2017 First official language - French 44 41 7 6 1 0 0 85 7 360
2014 First official language - English 47 34 8 7 3 0 0 82 10 239
2014 First official language - French 38 46 9 4 2 0 0 84 6 345

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 30 4 5 2 0 0 90 6 199
2020 First official language - French 47 39 7 5 1 1 0 87 6 364
2019 First official language - English 52 33 8 3 2 1 0 87 5 253
2019 First official language - French 48 39 9 3 0 0 0 87 3 438
2018 First official language - English 50 34 6 5 4 1 0 85 9 205
2018 First official language - French 41 39 10 5 2 2 0 82 8 352

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 17 7 5 6 4 3 81 11 199
2020 First official language - French 53 28 9 3 3 2 1 84 6 365
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 21 6 4 3 1 0 87 7 199
2020 First official language - French 58 26 8 5 1 0 2 86 6 366
2019 First official language - English 55 21 10 7 3 1 3 79 10 252
2019 First official language - French 55 26 11 3 1 1 3 84 5 439

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 28 9 6 3 0 1 82 9 199
2020 First official language - French 47 37 9 6 1 0 0 84 7 366
2019 First official language - English 48 26 11 9 5 0 1 75 14 251
2019 First official language - French 44 36 9 5 3 1 1 82 9 437
2018 First official language - English 38 37 10 7 7 0 1 76 14 206
2018 First official language - French 34 38 11 9 6 0 2 73 15 351
2017 First official language - English 41 32 9 11 5 0 1 74 16 230
2017 First official language - French 42 35 9 7 4 1 2 79 11 360
2014 First official language - English 44 28 11 9 8 0 0 72 17 239
2014 First official language - French 33 39 14 8 5 1 1 73 13 345

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 22 10 5 3 2 2 81 9 198
2020 First official language - French 49 27 13 6 3 1 1 77 10 365

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 33 5 5 2 0 0 89 7 199
2020 First official language - French 52 31 8 6 2 1 0 84 8 366
2019 First official language - English 52 29 9 4 4 1 1 83 8 250
2019 First official language - French 52 30 9 5 2 1 1 84 7 437
2018 First official language - English 52 24 12 4 6 0 1 77 11 203
2018 First official language - French 41 34 13 6 4 0 1 76 11 350
2017 First official language - English 50 27 10 9 4 0 0 76 13 230
2017 First official language - French 44 38 8 6 3 1 1 83 9 360
2014 First official language - English 46 30 9 7 7 1 0 76 14 237
2014 First official language - French 36 40 9 10 5 0 0 77 15 345

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 41 59 199
2020 First official language - French 45 55 366

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 14 5 2 1 4 10 90 4 200
2020 First official language - French 60 22 8 2 0 4 5 89 3 364

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 24 5 4 4 0 0 86 8 200
2020 First official language - French 58 26 7 6 3 0 0 84 9 365
2019 First official language - English 62 22 6 5 4 0 1 85 9 255
2019 First official language - French 53 31 7 4 3 0 0 85 8 439
2018 First official language - English 54 25 7 8 6 0 0 80 13 205
2018 First official language - French 43 31 10 9 5 1 1 75 14 350
2017 First official language - English 54 23 11 7 5 0 0 77 12 229
2017 First official language - French 50 31 7 6 4 1 0 82 10 359
2014 First official language - English 54 22 10 8 7 0 0 75 14 239
2014 First official language - French 40 36 10 8 6 0 0 76 14 345
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 22 12 6 3 10 0 77 9 200
2020 First official language - French 41 32 11 8 1 6 0 78 10 366
2019 First official language - English 43 27 11 5 4 10 0 77 10 253
2019 First official language - French 35 39 12 5 2 6 0 79 8 433
2018 First official language - English 39 31 12 6 2 9 0 78 9 206
2018 First official language - French 33 35 14 5 4 9 1 75 10 351
2017 First official language - English 31 34 14 7 7 7 1 70 15 230
2017 First official language - French 26 37 15 9 3 9 0 70 13 360
2014 First official language - English 32 33 16 4 6 10 0 72 10 239
2014 First official language - French 20 39 18 9 3 11 0 66 13 345

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 32 15 6 7 1 0 71 14 199
2020 First official language - French 37 34 15 11 2 1 0 72 13 363
2019 First official language - English 37 34 14 7 5 3 0 73 13 253
2019 First official language - French 32 40 15 6 4 2 0 74 10 432
2018 First official language - English 35 33 15 10 4 3 0 69 15 205
2018 First official language - French 31 36 17 9 4 2 0 69 13 349
2017 First official language - English 27 35 13 14 7 2 2 64 22 230
2017 First official language - French 22 44 15 10 5 4 0 69 15 360
2014 First official language - English 29 33 15 11 10 3 0 64 21 239
2014 First official language - French 19 36 24 13 4 3 0 57 18 345

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 33 12 17 8 6 0 61 26 200
2020 First official language - French 27 34 14 16 4 5 0 64 21 365
2019 First official language - English 26 38 10 13 6 8 0 69 20 252
2019 First official language - French 22 37 20 10 4 7 0 64 15 431
2018 First official language - English 21 35 17 11 7 9 0 61 20 204
2018 First official language - French 22 32 23 12 6 7 0 57 18 351
2017 First official language - English 19 33 14 19 9 5 1 55 30 230
2017 First official language - French 13 40 23 11 5 8 0 58 17 359
2014 First official language - English 15 31 14 16 14 9 0 51 33 238
2014 First official language - French 12 32 24 17 6 8 0 48 25 345

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 29 12 19 7 3 0 61 26 199
2020 First official language - French 26 41 13 16 3 1 0 67 20 364
2019 First official language - English 21 34 17 15 8 5 0 58 24 251
2019 First official language - French 23 38 18 11 6 3 0 64 18 433
2018 First official language - English 16 33 22 17 7 4 0 52 25 206
2018 First official language - French 19 35 19 17 6 3 0 56 24 350
2017 First official language - English 19 34 16 16 11 3 1 55 28 230
2017 First official language - French 16 44 20 11 6 2 0 62 17 359
2014 First official language - English 17 31 17 16 17 2 0 49 34 239
2014 First official language - French 12 37 23 18 6 4 0 51 25 344

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 19 5 2 1 1 0 92 3 199
2020 First official language - French 66 21 8 3 0 1 0 88 4 365
2019 First official language - English 72 20 5 1 0 2 0 94 1 251
2019 First official language - French 63 27 7 2 0 1 0 91 2 437
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 47 7 8 3 1 1 82 11 200
2020 First official language - French 33 46 13 7 1 1 0 80 8 366
2019 First official language - English 31 45 11 9 1 2 0 78 11 253
2019 First official language - French 33 47 10 7 1 1 0 82 8 438
2018 First official language - English 32 42 14 7 3 3 0 76 10 204
2018 First official language - French 33 41 13 9 2 1 1 76 11 350
2017 First official language - English 31 39 14 11 4 1 0 71 15 229
2017 First official language - French 24 47 16 7 3 3 0 73 10 360
2014 First official language - English 32 38 10 13 6 2 0 71 19 239
2014 First official language - French 24 43 20 9 3 1 0 68 12 345

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 40 17 12 8 2 0 63 20 200
2020 First official language - French 18 44 20 13 3 1 0 63 17 366
2019 First official language - English 16 41 16 16 5 5 0 61 23 252
2019 First official language - French 20 42 20 11 3 4 0 65 15 435

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 32 9 4 4 1 0 83 8 199
2020 First official language - French 47 37 8 3 3 2 1 86 6 366
2019 First official language - English 40 32 13 7 2 6 1 77 9 252
2019 First official language - French 41 37 8 9 4 1 1 79 13 437
2018 First official language - English 33 37 12 8 7 1 2 72 16 205
2018 First official language - French 28 36 14 14 3 3 2 67 18 350
2017 First official language - English 42 29 13 4 6 4 2 76 11 228
2017 First official language - French 32 39 13 11 2 2 1 73 13 359
2014 First official language - English 39 34 8 9 5 2 3 77 15 239
2014 First official language - French 27 43 11 9 4 5 0 74 15 345

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 32 13 4 3 1 0 80 7 197
2020 First official language - French 46 39 10 4 1 1 0 86 4 365
2019 First official language - English 39 37 15 5 2 3 0 77 7 252
2019 First official language - French 38 41 14 3 2 1 0 80 5 439
2018 First official language - English 41 38 10 5 5 1 1 80 10 205
2018 First official language - French 33 40 19 6 1 1 1 74 7 350

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 24 15 10 8 8 3 63 21 199
2020 First official language - French 26 22 19 13 5 10 5 56 21 365
2019 First official language - English 20 26 18 14 8 11 3 54 25 253
2019 First official language - French 21 23 21 10 8 13 4 53 21 439
2018 First official language - English 24 19 18 12 9 14 4 53 26 206
2018 First official language - French 17 24 18 13 12 12 4 49 29 349
2017 First official language - English 17 19 17 12 15 11 8 45 34 229
2017 First official language - French 14 24 23 13 11 10 5 45 29 359
2014 First official language - English 21 19 16 12 15 11 6 48 32 239
2014 First official language - French 12 18 22 15 12 14 7 38 34 345

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 27 12 19 10 2 0 59 29 200
2020 First official language - French 29 35 17 13 4 2 0 66 17 364
2019 First official language - English 23 31 13 17 11 5 0 56 30 250
2019 First official language - French 27 41 16 11 4 2 0 69 15 436
2018 First official language - English 23 32 14 16 10 5 0 57 28 206
2018 First official language - French 23 37 19 11 6 3 0 63 18 348
2017 First official language - English 28 31 12 12 11 5 2 63 24 229
2017 First official language - French 27 37 18 10 4 3 1 67 14 360
2014 First official language - English 27 24 13 16 17 3 1 53 34 239
2014 First official language - French 24 40 17 11 6 2 0 65 17 345

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 25 12 19 16 2 3 50 38 199
2020 First official language - French 20 27 14 18 14 3 3 51 34 366
2019 First official language - English 20 23 13 16 20 5 3 47 39 253
2019 First official language - French 20 26 16 20 12 2 4 48 34 439
2018 First official language - English 17 18 18 18 20 4 5 39 42 206
2018 First official language - French 15 29 15 16 19 3 4 47 37 351
2017 First official language - English 16 21 12 17 27 4 3 40 47 229
2017 First official language - French 15 23 16 17 21 3 5 41 42 360
2014 First official language - English 16 17 13 17 32 3 3 35 52 239
2014 First official language - French 9 21 20 20 24 4 3 32 47 345

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 23 9 6 3 0 4 80 10 199
2020 First official language - French 55 16 13 6 4 1 4 75 11 365
2019 First official language - English 54 23 13 5 2 0 3 79 8 252
2019 First official language - French 51 22 12 6 3 0 6 78 9 437

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 25 16 9 4 1 3 69 14 198
2020 First official language - French 54 24 11 6 2 1 3 80 8 361
2019 First official language - English 52 20 11 7 5 2 2 76 12 251
2019 First official language - French 51 21 17 4 2 1 4 75 7 437

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 9 5 1 5 4 4 88 7 199
2020 First official language - French 78 8 5 2 2 1 3 90 5 363
2019 First official language - English 79 7 3 2 3 4 3 92 5 249
2019 First official language - French 76 8 5 2 2 2 5 91 4 438

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 9 7 1 3 1 6 88 4 199
2020 First official language - French 76 9 4 1 0 1 8 94 1 365
2019 First official language - English 80 6 2 0 3 1 8 95 3 251
2019 First official language - French 75 7 4 1 1 0 12 94 2 436

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 42 9 14 3 2 0 74 17 199
2020 First official language - French 23 46 20 8 1 2 0 71 10 366
2019 First official language - English 28 43 15 10 2 3 0 73 12 255
2019 First official language - French 23 45 19 7 1 4 0 71 9 435
2018 First official language - English 26 42 16 6 5 5 0 72 12 206
2018 First official language - French 25 36 22 9 3 5 0 64 13 349
2017 First official language - English 25 39 16 10 5 3 2 67 16 230
2017 First official language - French 21 41 20 8 6 3 1 64 15 360

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 33 6 9 4 0 0 81 13 197
2020 First official language - French 43 37 11 6 2 1 0 81 8 366
2019 First official language - English 48 32 10 7 2 1 0 81 9 251
2019 First official language - French 46 38 10 3 1 1 0 85 4 432
2018 First official language - English 50 34 8 5 2 0 0 85 8 206
2018 First official language - French 46 40 7 4 1 2 0 88 5 349
2017 First official language - English 42 39 8 6 3 2 0 83 9 229
2017 First official language - French 44 42 9 1 1 3 0 89 2 359
2014 First official language - English 49 26 10 9 2 3 0 78 11 239
2014 First official language - French 36 44 12 3 2 3 0 83 5 345

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 35 8 5 3 1 0 84 8 198
2020 First official language - French 52 34 8 3 0 2 0 88 4 366
2019 First official language - English 56 30 8 3 1 2 0 89 4 251
2019 First official language - French 55 34 7 1 0 1 1 91 1 438
2018 First official language - English 50 30 11 3 2 3 0 83 6 206
2018 First official language - French 48 38 10 1 1 2 1 88 3 349
2017 First official language - English 44 36 8 2 4 4 1 84 7 230
2017 First official language - French 43 36 12 3 3 2 0 82 6 360
2014 First official language - English 51 24 12 3 4 6 0 80 8 239
2014 First official language - French 35 44 11 3 1 6 1 84 5 345

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 34 9 7 3 2 0 81 10 200
2020 First official language - French 47 36 10 2 1 3 0 86 4 365

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 25 7 11 4 3 3 76 16 200
2020 First official language - French 51 31 9 5 2 1 2 84 8 366

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 25 9 2 2 0 0 87 4 200
2020 First official language - French 58 33 7 2 0 0 0 91 2 365
2019 First official language - English 65 25 4 3 2 0 0 90 6 251
2019 First official language - French 62 30 5 2 1 1 0 92 3 437
2018 First official language - English 56 31 7 4 2 0 0 87 6 205
2018 First official language - French 54 34 7 3 2 0 0 88 5 350
2017 First official language - English 47 36 9 3 4 1 0 83 8 229
2017 First official language - French 48 41 7 3 1 0 0 89 4 359
2014 First official language - English 55 26 11 5 3 1 0 81 8 239
2014 First official language - French 43 43 10 2 3 0 0 85 5 344

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 29 13 8 4 1 0 74 13 199
2020 First official language - French 46 33 15 5 1 0 0 79 7 363
2019 First official language - English 50 27 12 6 3 1 0 78 10 252
2019 First official language - French 52 32 10 4 2 1 0 84 6 437
2018 First official language - English 43 30 13 7 6 1 0 74 13 205
2018 First official language - French 42 32 16 6 2 1 0 75 9 348
2017 First official language - English 35 30 16 10 8 1 0 65 19 228
2017 First official language - French 36 38 13 7 5 1 0 75 12 359
2014 First official language - English 33 31 18 9 9 1 0 64 18 239
2014 First official language - French 28 41 17 7 6 1 0 69 13 345

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 31 11 10 4 0 0 75 14 197
2020 First official language - French 45 34 13 7 1 0 0 79 8 359
2019 First official language - English 46 30 12 8 5 0 0 75 13 252
2019 First official language - French 47 35 11 4 1 1 0 83 6 437
2018 First official language - English 38 35 10 11 6 0 0 73 17 205
2018 First official language - French 39 38 15 5 2 1 0 77 8 348
2017 First official language - English 34 31 14 14 7 0 0 65 21 230
2017 First official language - French 34 41 15 5 4 0 0 76 9 359
2014 First official language - English 34 34 14 11 7 0 0 68 18 238
2014 First official language - French 27 45 15 8 5 0 0 72 13 345

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 22 17 15 10 4 1 56 26 199
2020 First official language - French 42 30 13 9 5 1 0 73 14 366
2019 First official language - English 35 18 17 14 12 4 0 55 27 253
2019 First official language - French 42 23 14 10 6 4 1 69 17 438
2018 First official language - English 30 21 21 11 12 6 1 54 24 207
2018 First official language - French 34 26 16 12 7 3 1 62 20 350
2017 First official language - English 28 19 17 15 15 4 1 50 32 230
2017 First official language - French 30 25 20 10 9 5 1 59 20 359
2014 First official language - English 30 19 13 16 16 4 1 52 35 239
2014 First official language - French 28 26 19 12 11 3 1 56 24 344
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 38 30 32 200
2020 First official language - French 38 33 29 366
2019 First official language - English 48 18 34 254
2019 First official language - French 37 29 34 438
2018 First official language - English 40 23 37 207
2018 First official language - French 40 29 31 352
2017 First official language - English 39 24 38 230
2017 First official language - French 37 28 35 360
2014 First official language - English 45 24 32 239
2014 First official language - French 39 35 25 345

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 11 11 63 2 5 7 77
2020 First official language - French 14 32 48 1 1 4 141
2019 First official language - English 8 14 47 1 19 11 121
2019 First official language - French 9 25 48 4 7 7 160
2018 First official language - English 13 15 52 4 9 6 80
2018 First official language - French 8 28 52 1 7 4 140
2017 First official language - English 13 10 63 3 7 3 90
2017 First official language - French 16 18 52 2 5 7 134
2014 First official language - English 12 9 70 5 9999 5 109
2014 First official language - French 14 17 56 5 9999 8 136
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 200
2020 First official language - French 10 90 366
2019 First official language - English 8 92 256
2019 First official language - French 10 90 438
2018 First official language - English 11 89 207
2018 First official language - French 16 84 352

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 15
2020 First official language - French 39 61 37
2019 First official language - English 39 61 22
2019 First official language - French 48 52 42
2018 First official language - English 58 42 24
2018 First official language - French 48 52 56

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 63 37 22
2019 First official language - French 65 35 42
2018 First official language - English 66 34 24
2018 First official language - French 42 58 56

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 15
2020 First official language - French 0 100 37
2019 First official language - English 0 100 22
2019 First official language - French 0 100 42
2018 First official language - English 0 100 24
2018 First official language - French 0 100 56

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 15
2020 First official language - French 0 100 37

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 36 64 22
2019 First official language - French 27 73 41
2018 First official language - English 23 77 24
2018 First official language - French 16 84 57

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 15
2020 First official language - French 35 65 37
2019 First official language - English 31 69 22
2019 First official language - French 50 50 41
2018 First official language - English 50 50 24
2018 First official language - French 34 66 57

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 43 57 15
2020 First official language - French 53 47 37
2019 First official language - English 57 43 22
2019 First official language - French 42 58 41
2018 First official language - English 67 33 24
2018 First official language - French 42 58 57

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 15
2020 First official language - French 44 56 37
2019 First official language - English 39 61 22
2019 First official language - French 37 63 41
2018 First official language - English 35 65 24
2018 First official language - French 42 58 57

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 33 67 15
2020 First official language - French 24 76 37
2019 First official language - English 29 71 22
2019 First official language - French 29 71 41
2018 First official language - English 38 62 24
2018 First official language - French 30 70 57

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 60 40 15
2020 First official language - French 62 38 37
2019 First official language - English 48 52 22
2019 First official language - French 53 47 41
2018 First official language - English 60 40 24
2018 First official language - French 57 43 57

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 21 79 22
2019 First official language - French 29 71 41
2018 First official language - English 32 68 24
2018 First official language - French 20 80 57

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 22
2019 First official language - French 0 100 41
2018 First official language - English 0 100 24
2018 First official language - French 0 100 57

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 15
2020 First official language - French 0 100 37

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 34 66 22
2019 First official language - French 46 54 41
2018 First official language - English 49 51 24
2018 First official language - French 31 69 57

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 68 32 15
2020 First official language - French 69 31 37
2019 First official language - English 25 75 22
2019 First official language - French 49 51 40
2018 First official language - English 62 38 24
2018 First official language - French 51 49 57

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 22 78 22
2019 First official language - French 33 67 40
2018 First official language - English 35 65 24
2018 First official language - French 30 70 57

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 29 71 22
2019 First official language - French 19 81 40

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 25 75 23
2018 First official language - French 23 77 53

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 27 73 23
2018 First official language - French 12 88 53

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 39 61 23
2018 First official language - French 22 78 53

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 45 55 23
2018 First official language - French 26 74 53

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 64 36 23
2018 First official language - French 37 63 53

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 23
2018 First official language - French 8 92 53

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 12 15 4 3 33 7 63 13 199
2020 First official language - French 20 17 13 4 3 35 9 65 12 364
2019 First official language - English 22 13 13 6 6 35 4 59 20 254
2019 First official language - French 15 14 17 6 4 33 13 52 17 437
2018 First official language - English 13 17 18 7 5 33 7 49 21 204
2018 First official language - French 17 16 17 6 4 34 4 55 17 349
2017 First official language - English 16 14 16 7 7 31 9 50 23 230
2017 First official language - French 14 22 13 6 4 35 6 61 17 359
2014 First official language - English 17 13 20 7 6 30 8 48 20 239
2014 First official language - French 15 14 17 6 3 34 11 54 15 345

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 22 19 3 2 7 1 74 5 199
2020 First official language - French 40 37 9 5 1 7 0 83 7 364
2019 First official language - English 44 29 9 7 3 8 0 79 11 255
2019 First official language - French 37 34 14 4 1 9 1 79 5 438
2018 First official language - English 38 27 10 7 2 14 1 77 11 204
2018 First official language - French 32 33 15 5 2 11 1 74 9 349
2017 First official language - English 32 25 18 9 3 11 3 66 14 230
2017 First official language - French 26 37 15 4 2 14 1 75 7 359
2014 First official language - English 26 24 18 9 4 17 1 62 15 239
2014 First official language - French 23 34 17 4 2 18 3 70 8 345
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 199
2020 First official language - French 7 93 366
2019 First official language - English 8 92 256
2019 First official language - French 8 92 437
2018 First official language - English 8 92 206
2018 First official language - French 5 95 351

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 34 66 20
2019 First official language - French 21 79 35

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 74 26 20
2019 First official language - French 77 23 35

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 15
2018 First official language - French 0 100 18

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 18
2020 First official language - French 0 100 24
2019 First official language - English 0 100 20
2019 First official language - French 0 100 35
2018 First official language - English 0 100 15
2018 First official language - French 0 100 18

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 32 68 18
2020 First official language - French 31 69 24
2019 First official language - English 23 77 20
2019 First official language - French 17 83 33

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 18
2020 First official language - French 0 100 24
2019 First official language - English 0 100 20
2019 First official language - French 0 100 33
2018 First official language - English 0 100 15
2018 First official language - French 0 100 18

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 18
2020 First official language - French 0 100 24
2019 First official language - English 0 100 20
2019 First official language - French 0 100 33

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 18
2020 First official language - French 0 100 24
2019 First official language - English 0 100 20
2019 First official language - French 0 100 33
2018 First official language - English 0 100 15
2018 First official language - French 0 100 18

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 32 68 20
2019 First official language - French 15 85 33

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 20
2019 First official language - French 0 100 33
2018 First official language - English 0 100 15
2018 First official language - French 0 100 18

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 38 62 20
2019 First official language - French 34 66 33

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 41 59 18
2020 First official language - French 24 76 24

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 15
2018 First official language - French 0 100 18

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 20
2019 First official language - French 0 100 33

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 36 64 18
2020 First official language - French 56 44 24
2019 First official language - English 64 36 20
2019 First official language - French 38 62 33
2018 First official language - English 45 55 15
2018 First official language - French 37 63 18

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 48 52 15
2018 First official language - French 45 55 16

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 15
2018 First official language - French 0 100 16

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 39 61 15
2018 First official language - French 63 37 16

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 12 15 4 4 34 6 61 14 200
2020 First official language - French 20 17 13 2 2 37 9 70 7 362
2019 First official language - English 24 11 13 4 2 39 7 64 11 255
2019 First official language - French 17 15 16 3 2 37 11 61 8 439
2018 First official language - English 17 12 22 3 4 37 6 50 11 206
2018 First official language - French 18 14 20 2 2 40 4 58 7 350
2017 First official language - English 13 15 17 4 3 39 9 54 14 230
2017 First official language - French 15 18 14 2 2 39 9 65 8 359
2014 First official language - English 21 11 16 3 2 39 9 61 8 239
2014 First official language - French 11 15 14 1 2 45 12 59 8 345

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 25 15 5 2 7 1 77 7 200
2020 First official language - French 42 35 11 2 1 8 1 85 3 366
2019 First official language - English 46 28 11 4 2 8 0 82 6 255
2019 First official language - French 40 33 14 2 1 9 1 81 3 439
2018 First official language - English 39 29 9 3 5 14 0 79 10 206
2018 First official language - French 32 35 15 2 2 14 1 79 4 350
2017 First official language - English 35 29 16 4 4 10 2 73 8 229
2017 First official language - French 28 37 14 2 2 15 2 79 5 358
2014 First official language - English 32 23 16 3 3 22 2 72 8 239
2014 First official language - French 22 37 15 1 2 22 1 77 4 344
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 20 21 8 14 0 3 55 23 200
2020 First official language - French 31 18 19 16 14 0 2 50 31 365

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 30 21 6 7 1 1 65 14 200
2020 First official language - French 28 30 19 12 9 1 1 59 21 363
2019 First official language - English 27 27 22 9 14 0 0 55 23 252
2019 First official language - French 20 26 25 12 15 0 2 47 27 439
2018 First official language - English 20 22 24 15 16 2 2 43 32 207
2018 First official language - French 19 21 27 15 16 0 2 41 32 352
2017 First official language - English 21 29 16 16 15 1 3 52 32 229
2017 First official language - French 13 20 24 16 23 0 4 35 40 357

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 29 18 11 12 1 1 58 24 199
2020 First official language - French 19 31 23 17 9 0 0 50 27 366
2019 First official language - English 35 29 19 12 4 1 0 65 16 254
2019 First official language - French 23 29 26 12 9 0 0 52 22 439
2018 First official language - English 17 33 27 14 7 1 2 51 21 206
2018 First official language - French 21 26 23 17 11 0 0 48 29 352
2017 First official language - English 21 27 28 15 8 0 2 49 23 229
2017 First official language - French 17 25 27 17 12 0 1 43 29 360

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 27 18 11 8 0 1 63 19 197
2020 First official language - French 24 29 22 15 9 0 0 53 24 364
2019 First official language - English 43 34 13 6 2 2 0 78 9 252
2019 First official language - French 29 31 22 11 6 0 0 61 17 435
2018 First official language - English 26 34 20 10 6 1 3 63 16 206
2018 First official language - French 27 26 21 13 12 0 1 53 25 351
2017 First official language - English 28 26 23 10 8 1 5 58 18 230
2017 First official language - French 23 26 28 12 8 1 2 51 21 358

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 23 22 12 12 1 0 54 25 200
2020 First official language - French 26 25 19 17 12 1 1 52 29 361
2019 First official language - English 36 28 15 13 6 1 1 65 20 251
2019 First official language - French 29 26 22 13 8 0 1 56 22 436
2018 First official language - English 22 25 20 18 10 1 3 50 29 206
2018 First official language - French 25 20 24 15 15 0 1 45 30 352
2017 First official language - English 23 22 26 15 11 0 3 46 27 228
2017 First official language - French 23 23 24 15 12 0 3 47 28 359

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 20 11 7 7 1 2 75 14 199
2020 First official language - French 43 22 14 8 6 1 6 70 15 363
2019 First official language - English 63 20 8 3 2 0 3 87 5 250
2019 First official language - French 56 22 9 6 2 0 5 82 8 438
2018 First official language - English 55 20 10 6 2 1 6 81 8 206
2018 First official language - French 48 19 13 5 6 0 9 74 12 350
2017 First official language - English 50 21 12 4 3 0 10 79 8 229
2017 First official language - French 45 24 9 4 5 1 12 79 11 360

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 25 20 10 13 0 0 57 23 200
2020 First official language - French 35 25 16 15 9 0 0 60 24 365
2019 First official language - English 44 22 18 9 6 1 0 67 15 254
2019 First official language - French 43 26 16 9 5 0 1 69 15 438
2018 First official language - English 38 28 18 8 6 1 2 68 14 206
2018 First official language - French 36 26 15 10 12 0 1 63 21 351
2017 First official language - English 27 28 23 11 7 0 2 56 19 228
2017 First official language - French 32 30 22 9 5 0 2 63 14 358

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 20 14 12 9 0 8 62 23 200
2020 First official language - French 33 21 18 14 9 0 5 57 24 366

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 33 20 7 6 1 1 67 13 199
2020 First official language - French 33 30 19 12 4 1 1 64 16 366
2019 First official language - English 31 37 19 6 4 1 1 70 11 254
2019 First official language - French 31 36 22 8 3 0 1 67 11 439
2018 First official language - English 27 31 25 10 3 2 2 60 13 206
2018 First official language - French 24 33 23 12 6 1 2 58 19 349
2017 First official language - English 28 26 21 13 8 2 3 57 22 227
2017 First official language - French 24 32 24 10 5 2 2 59 16 360

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 30 19 16 7 0 1 58 23 200
2020 First official language - French 27 28 21 15 8 0 1 56 24 366
2019 First official language - English 34 28 23 10 3 1 1 64 13 252
2019 First official language - French 29 38 21 6 5 0 1 67 11 438
2018 First official language - English 24 31 25 11 6 1 2 57 17 207
2018 First official language - French 23 32 22 14 6 0 2 56 21 348
2017 First official language - English 22 25 26 15 8 0 3 48 24 228
2017 First official language - French 22 33 23 13 7 1 2 56 20 359

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 27 17 14 7 1 1 62 21 199
2020 First official language - French 31 29 18 15 6 0 1 61 20 364
2019 First official language - English 30 30 21 11 5 2 0 62 16 254
2019 First official language - French 30 31 21 11 6 0 1 62 17 437
2018 First official language - English 31 28 20 14 5 0 1 60 19 207
2018 First official language - French 26 30 23 14 6 0 1 57 20 349
2017 First official language - English 24 27 20 17 10 0 3 52 27 229
2017 First official language - French 26 32 22 13 5 1 2 60 18 360

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 27 12 7 4 0 0 77 11 197
2020 First official language - French 46 28 13 8 4 0 1 75 12 364
2019 First official language - English 43 29 16 7 3 2 0 73 11 256
2019 First official language - French 49 24 14 7 5 0 1 74 12 436

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 28 23 9 7 0 0 61 16 199
2020 First official language - French 32 26 24 13 5 1 1 58 18 363

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 33 19 10 6 0 0 64 16 200
2020 First official language - French 35 27 19 13 4 0 1 63 18 361
2019 First official language - English 40 35 14 6 3 1 1 76 9 251
2019 First official language - French 37 32 18 7 5 0 0 70 12 436
2018 First official language - English 34 27 20 11 5 0 2 63 17 207
2018 First official language - French 33 29 18 13 7 0 1 63 20 349
2017 First official language - English 30 30 23 10 4 0 3 63 14 228
2017 First official language - French 32 32 18 9 6 0 2 65 16 359

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 30 13 5 6 0 2 76 11 198
2020 First official language - French 47 24 15 9 3 1 1 72 12 362
2019 First official language - English 58 19 10 6 5 2 1 79 11 254
2019 First official language - French 59 21 11 3 4 0 1 81 7 439
2018 First official language - English 56 19 11 5 5 0 3 78 10 204
2018 First official language - French 54 21 12 6 4 0 2 77 11 348
2017 First official language - English 45 26 13 6 7 0 2 73 13 230
2017 First official language - French 55 19 13 7 4 0 2 76 11 360

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 36 24 9 11 0 0 57 20 198
2020 First official language - French 26 31 24 10 8 0 1 57 18 365

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 12 8 3 2 1 5 86 5 195
2020 First official language - French 63 18 8 3 1 1 6 87 4 364
2019 First official language - English 74 10 5 2 3 2 5 90 5 254
2019 First official language - French 75 11 3 1 1 0 8 94 2 439
2018 First official language - English 75 8 3 3 4 2 5 89 8 202
2018 First official language - French 69 15 4 1 2 1 8 93 3 349

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 79 8 4 2 2 1 4 91 4 199
2020 First official language - French 76 10 4 3 2 0 4 90 5 363
2019 First official language - English 79 8 2 4 3 1 3 91 7 254
2019 First official language - French 74 11 5 4 2 0 3 88 7 439
2018 First official language - English 69 13 6 2 5 1 4 86 7 206
2018 First official language - French 66 13 9 3 3 1 5 84 7 350
2017 First official language - English 68 12 6 5 5 1 4 84 10 229
2017 First official language - French 70 15 4 4 3 1 3 89 7 360

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 20 8 2 1 0 2 89 3 199
2020 First official language - French 67 18 9 3 1 0 2 86 4 361
2019 First official language - English 64 21 7 2 4 0 1 86 7 254
2019 First official language - French 62 21 9 3 2 0 2 85 5 435
2018 First official language - English 54 30 8 4 1 0 3 86 5 206
2018 First official language - French 60 22 9 3 4 0 2 84 7 350
2017 First official language - English 54 27 9 4 4 0 3 83 8 228
2017 First official language - French 54 26 10 5 2 1 3 82 8 359

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 15 4 4 5 0 2 87 9 198
2020 First official language - French 66 16 8 5 3 0 2 84 8 361
2019 First official language - English 63 21 8 3 4 1 1 85 7 252
2019 First official language - French 66 16 7 6 3 0 3 84 9 437
2018 First official language - English 54 22 11 7 4 0 2 78 11 206
2018 First official language - French 60 15 11 6 6 0 2 76 13 350
2017 First official language - English 59 15 14 6 4 0 2 75 11 229
2017 First official language - French 59 21 8 4 5 0 3 82 10 359

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 8 9 1 0 0 23 86 2 199
2020 First official language - French 62 12 4 2 1 0 18 91 3 366
2019 First official language - English 57 11 4 2 1 0 26 91 4 252
2019 First official language - French 60 11 5 1 1 0 22 91 3 432
2018 First official language - English 52 11 5 2 0 0 29 89 4 206
2018 First official language - French 55 11 7 3 2 0 22 85 6 349
2017 First official language - English 52 11 5 2 0 0 30 90 3 229
2017 First official language - French 51 10 7 3 1 0 27 84 6 360

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 78 16 2 0 1 0 3 97 1 200
2020 First official language - French 73 15 5 1 1 0 5 93 2 365
2019 First official language - English 74 12 6 2 0 1 3 91 2 251
2019 First official language - French 71 16 5 2 0 0 6 92 2 437
2018 First official language - English 62 19 6 2 0 1 9 90 3 207
2018 First official language - French 67 18 6 2 1 0 7 91 3 350
2017 First official language - English 69 16 5 1 0 0 8 93 2 228
2017 First official language - French 70 15 6 2 0 0 7 92 2 358

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 18 7 2 1 0 3 89 4 198
2020 First official language - French 74 12 7 3 1 1 2 88 4 363
2019 First official language - English 76 13 3 0 4 1 2 93 4 253
2019 First official language - French 80 8 5 2 1 0 4 92 3 438
2018 First official language - English 68 16 6 1 2 1 6 90 3 207
2018 First official language - French 78 9 4 2 2 0 5 91 4 349
2017 First official language - English 65 14 8 2 4 0 6 85 6 229
2017 First official language - French 73 11 4 3 2 1 5 90 6 360

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 30 16 4 7 1 0 73 11 200
2020 First official language - French 46 27 16 6 5 0 1 74 10 365
2019 First official language - English 49 28 13 5 3 1 1 78 8 253
2019 First official language - French 52 24 17 4 2 0 1 77 6 438
2018 First official language - English 40 33 15 5 2 0 5 77 7 206
2018 First official language - French 47 28 16 3 4 0 2 77 7 350
2017 First official language - English 43 34 13 3 4 0 4 80 7 229
2017 First official language - French 44 29 17 6 3 0 2 74 8 359

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 41 20 9 3 0 0 68 11 199
2020 First official language - French 25 41 22 7 3 0 0 67 10 366

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 28 33 16 7 0 0 44 24 199
2020 First official language - French 15 32 36 13 4 0 0 47 17 365
2019 First official language - English 23 35 31 5 4 1 0 59 9 256
2019 First official language - French 19 35 32 12 1 0 0 54 14 438
2018 First official language - English 17 37 33 9 3 0 0 54 13 206
2018 First official language - French 16 32 33 14 4 0 0 49 18 350
2017 First official language - English 9 31 41 13 5 0 1 40 18 230
2017 First official language - French 11 33 38 16 3 0 0 43 19 359

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 19 33 22 12 0 0 34 34 199
2020 First official language - French 9 18 35 26 12 0 0 38 27 364
2019 First official language - English 8 18 36 22 15 0 0 38 25 254
2019 First official language - French 5 15 41 22 16 1 0 38 20 438
2018 First official language - English 8 18 44 23 7 0 0 30 26 204
2018 First official language - French 9 19 32 26 13 0 1 40 28 348
2017 First official language - English 7 21 44 18 9 1 1 27 29 230
2017 First official language - French 6 17 38 28 10 0 1 38 24 357

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 38 7 4 2 1 0 87 6 200
2020 First official language - French 50 38 7 3 1 0 1 89 3 364
2019 First official language - English 39 43 7 6 2 3 0 85 8 256
2019 First official language - French 42 42 9 3 1 2 0 86 4 438
2018 First official language - English 38 44 8 4 3 3 0 85 7 206
2018 First official language - French 33 44 13 6 2 2 0 79 7 347
2017 First official language - English 24 44 13 8 6 5 1 72 14 230
2017 First official language - French 23 45 17 7 3 5 0 72 10 360

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 33 11 9 5 3 0 74 15 200
2020 First official language - French 40 35 13 8 3 0 1 76 11 365

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 35 7 7 7 1 0 79 14 199
2020 First official language - French 47 28 7 10 6 1 1 76 16 366

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 30 7 4 2 0 0 86 7 200
2020 First official language - French 53 28 9 5 2 2 1 83 7 364

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 31 15 8 5 1 0 72 13 200
2020 First official language - French 39 36 13 9 2 0 0 76 11 365
2019 First official language - English 33 42 12 5 6 2 0 77 11 254
2019 First official language - French 33 42 14 8 1 3 0 76 9 437
2018 First official language - English 32 42 11 10 3 1 0 75 14 205
2018 First official language - French 29 39 14 12 3 2 0 70 16 350
2017 First official language - English 21 36 15 16 8 3 1 59 25 230
2017 First official language - French 17 47 18 11 5 2 0 66 16 359

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 39 5 8 2 0 0 85 10 199
2020 First official language - French 43 42 7 7 1 0 0 85 8 365

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 32 8 12 4 0 0 76 16 199
2020 First official language - French 39 37 11 9 3 0 0 76 12 360

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 35 14 8 2 1 2 76 10 198
2020 First official language - French 38 41 14 4 0 0 2 80 5 365

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 32 7 3 1 1 2 88 4 199
2020 First official language - French 46 39 9 3 1 1 1 87 4 366

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 85 10 1 1 0 2 0 97 1 200
2020 First official language - French 80 17 1 1 0 1 1 98 1 366

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 25 5 4 2 1 0 89 6 199
2020 First official language - French 61 32 4 2 0 1 1 94 2 364

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 25 9 6 5 0 0 81 10 199
2020 First official language - French 56 26 7 6 4 1 1 83 10 365

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 24 9 4 4 0 0 83 8 200
2020 First official language - French 58 28 7 5 0 1 1 88 5 365

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 59 14 8 7 0 0 70 15 53
2020 First official language - French 27 45 14 9 1 0 4 75 10 113
2019 First official language - English 29 48 9 5 4 2 2 81 10 52
2019 First official language - French 21 49 14 11 0 1 3 73 11 129

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 100 0 53
2020 First official language - French 100 0 113

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 33 21 12 17 0 0 49 29 53
2020 First official language - French 24 24 18 26 6 1 1 49 32 113
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 196
2020 First official language - French 9 91 363

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 22 78 198
2020 First official language - French 20 80 364
2019 First official language - English 22 78 255
2019 First official language - French 18 82 437
2017 First official language - English 30 70 230
2017 First official language - French 16 84 359
2014 First official language - English 26 74 239
2014 First official language - French 20 80 345

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 55 45 42
2020 First official language - French 61 39 72

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 78 22 43
2020 First official language - French 90 10 72
2019 First official language - English 89 11 56
2019 First official language - French 93 7 80
2017 First official language - English 83 17 68
2017 First official language - French 86 14 58
2014 First official language - English 83 17 64
2014 First official language - French 85 15 67

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 33 10 6 0 0 0 84 6 35
2020 First official language - French 51 29 17 3 0 0 0 80 3 65
2019 First official language - English 52 29 3 8 9 0 0 80 16 50
2019 First official language - French 50 38 3 7 3 0 0 87 10 72
2017 First official language - English 56 32 2 4 4 2 0 90 8 56
2017 First official language - French 33 48 8 4 8 0 0 80 12 50
2014 First official language - English 48 28 4 13 4 0 2 78 17 53
2014 First official language - French 45 36 8 3 5 2 0 82 9 57

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 28 3 5 4 2 1 88 9 200
2020 First official language - French 56 28 7 4 1 1 2 87 6 366
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 45 24 0 59 41 200
2020 First official language - French 34 52 12 1 60 40 366

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 67
2020 First official language - French 35 65 126

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 17 18 17 18 1 7 41 39 67
2020 First official language - French 15 24 15 23 17 0 7 41 43 126

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 23 16 15 35 1 4 30 53 66
2020 First official language - French 11 17 12 26 30 0 4 30 58 126

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 19 15 7 4 3 7 71 12 200
2020 First official language - French 29 19 19 14 9 1 10 54 26 364
2019 First official language - English 39 18 13 10 12 2 6 62 24 251
2019 First official language - French 29 15 18 15 14 1 8 48 32 426
2018 First official language - English 28 20 16 11 14 0 9 54 28 207
2018 First official language - French 33 14 15 13 17 1 8 51 33 350
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